Managing Risk in the Changing Landscape of Health Care

ANNUAL MEETING AND EDUCATIONAL CONFERENCE
Managing Risk in the Changing
Landscape of Health Care
May 20-22, 2015 | Grand Traverse Resort
Register at www.mshrm.org
REGISTRATION/SUBMISSION DEADLINES:
Hotel—register directly with hotel by April 20
Greatest Risk Management Story Contest—submit entry by May 1
Education Program Registration—due by May 6
Golf Outing Registration—due by May 6
Michigan Society of Healthcare Risk Management (MSHRM)
Better Patient Care Through Awareness and Risk Reduction
PO Box 366, Dimondale, MI 48821-0366
Website: www.mshrm.org | Phone: 616.755.8488 | Email: info@mshrm.org
AGENDA
WEDNESDAY, MAY 20
8 AM—GOLF OUTING
Make plans to participate in the 28th annual golf outing being
held at the Spruce Run Golf Course. See the insert for complete
details and registration.
2:30-5 PM—REGISTRATION
4:15-5:15 PM—SCHOOL OF HARD KNOCKS
Christine Sangalli, RN, MS, CPHRM, Bronson Healthcare
Kevin Cole, JD, Sparrow Health System
This session will enable participants to:
 Relate the comedy and tragedy encountered in the
healthcare risk manager’s life.
 Share stories, lessons learned, tips and tricks for stress
management.
4:15-5:15 PM—EMR TO RIP: LESSONS IN MEDICAL
DOCUMENTATION
Carole Empey, JD, Foley, Baron, Metzger & Juip, PLLC
Dean Etsios, JD, Kitch Attorneys and Counselors
Rebecca Schultz, Covenant HealthCare
Jenna Wright, JD, Kitch Attorneys and Counselors
This session will enable participants to:
 Implement strategies to reduce risk by accurately
documenting in the electronic medical record.
 Identify how variances in documentation in the medical
record can increase risk.
 Understand potential litigation risks related to poor or
incomplete documentation.
 Describe proper techniques for documentation of adverse
events.
5:30-6:30 PM—PRESIDENT’S RECEPTION
Don’t miss this opportunity to network with other risk
management professionals.
THURSDAY, MAY 21
7:30 AM—REGISTRATION
7:30 AM—BREAKFAST
8:30 AM—OPENING REMARKS
Janet Bigelow, MSHRM President and
Jeni Dankert, MSHRM Education Co-Chair
8:45 AM—TAMING THE REPTILE: PLAINTIFF
ATTORNEYS, LEGAL HERPETOLOGY AND YOU
Randall A. Juip, JD, Foley, Baron, Metzger & Juip, PLLC
This session will enable participants to:
 Understand the history, origin and purpose of “The Reptile
Revolution” and the Reptilian Technique as employed by
plaintiff attorneys in medical malpractice litigation.
 Evaluate real-world examples of plaintiff attorneys use of
the lessons taught in “The Reptile Revolution.”
 Address techniques useful in defeating the methods taught
in “The Reptile Revolution” via pre-deposition preparation,
deposition attendance and in pre-trial motions.
10:15 AM—BREAK
10:30 AM—THE POWER OF CHOICE IN PATIENT
EXPERIENCE IMPROVEMENT: MOVING FROM
IDEAS TO ACTION
Jason A. Wolf, PhD, The Beryl Institute
This session will enable participants to:
 Explain the current state of patient experience and the
market factors driving healthcare today.
 Identify key strategies used by successful healthcare
organizations to positively impact patient experience.
 Identify actions within your organization for patient
experience improvement.
12:15 PM—LUNCH, BUSINESS MEETING AND
PRESENTATION OF AWARDS
2:15 PM—EMTALA, THE AFFORDABLE CARE ACT
AND ED RISK MANAGEMENT
Graham Billingham, MD, FACEP, FAAEM, Medical Protective
Insurance Company and Robert A. Bitterman, MD, JD, FACEP,
Bitterman Health Law Consulting
This session will enable participants to:
 Recognize the issues that must be addressed hospital-wide
through policies, procedures, and education in order for the
hospital, the ED nursing and ancillary staff, and medical
staff to comply with EMTALA.
 Discuss the impact of the Affordable Care Act on the
application of EMTALA and on the functioning of the
hospital emergency department.
 Identify current hot and/or recurring ED risk issues and
provide methods to eliminate or reduce litigation risk.
4:45 PM—ADJOURNMENT
FRIDAY, MAY 22
THANK YOU SPONSORS!!
8 AM—BREAKFAST
MSHRM would like to thank the following sponsors for their
generous support. Sponsorship opportunities are still available.
Visit www.mshrm.org for details.
9 AM—THE FUTURE OF HEALTHCARE: WHERE
ARTIFICAL INTELLIGENCE MEETS PREDICTIVE
ANALYTICS
Joel C. Robertson, BS, PharmD, Robertson Health
This session will enable participants to:
 Describe the five categories of diseases and the challenges
of clinical decision support for each.
 Contrast the Fourth Paradigm of Data Knowledge with Big
Data Approach.
 Describe the requirements for predictive medicine to be
usable.
11 AM—CLOSING REMARKS
11:15 AM—EVALUATIONS AND ADJOURNMENT
Note: Schedule is subject to change.
CONTINUING EDUCATION CREDITS
MSHRM is in the process of securing ASHRM contact hours for
continuing education toward fulfillment of the requirements of
ASHRM designations for FASHRM (Fellow) and DFASHRM
(Distinguished Fellow) and toward CPHRM.
MSHRM is also pursuing nursing contact hours for this
conference.
This brochure will be updated on the website once credits have
been secured.
GREATEST RISK MANAGEMENT STORY
THE SEARCH IS UNDERWAY FOR THE ANNUAL
GREATEST RISK MANAGEMENT STORY!
Send in your most interesting, unique or humorous tale which
relates to an occurrence in the not-so-routine life of a healthcare
risk manager. The winning author will be honored during the
Business Meeting. Remember the HIPAA rules! Entries are
due by May 1. Share your story by emailing it to
info@mshrm.org.
PRESIDENT’S CIRCLE
($2,750 and higher)
Aon
Corbet Shaw Essad Tucciarone & Bonasso, PLLC
Coverys
Giarmarco, Mullins & Horton, PC
Kitch Attorneys & Counselors
Michigan Professional Insurance Exchange (MPIE)
Smith Haughey Rice & Roegge
Tanoury, Nauts, McKinney & Garbarino, PLLC
DISTINGUISHED DONOR
($1,750 to $2,749)
Marsh
Medical Protective
SPONSOR
($500 to $1,749)
ACE Medical Risk
Foley, Baron, Metzger & Juip, PLLC
Holland Hospital
MHA Patient Safety Organization
Spectrum Health System
CONTRIBUTOR
($200 to $499)
Inwald Consulting Service (ICS), Inc.
Jane Doe Investigations
Munson Healthcare Cadillac
ProMedica Monroe Regional Hospital
GOLF HOLE
($250)
FM Global
Lighthouse Group
McLaren Port Huron Hospital
Rhoades McKee, PC
Robison, Curphey & O’Connell, LLC
South Haven Health System
HOTEL INFORMATION
LOCATION
Grand Traverse Resort & Spa
100 Grand Traverse Village Blvd
Acme, MI 49610
Reservations: 800.968.7352
Website: www.grandtraverseresort.com
Grand Traverse Resort & Spa is situated
in the northwest corner of Michigan’s
Lower Peninsula along the shores of Lake
Michigan’s East Grand Traverse Bay.
The resort is just six miles northeast of
Traverse City, Michigan.
ROOM RESERVATIONS
MSHRM has negotiated the following discounted room
rates for this conference.


Hotel Guestrooms—$134 per night
Tower Guestrooms—$164 per night
Rates are based on single/double occupancy and are
subject to applicable taxes. In addition, there is a daily
resort fee of $14.95 which includes access to the fitness
center, internet access and more. Additional adults in a
guest room will be charged a $15 per person, per night
rate for the duration of the stay.
Make your room reservation directly with the resort
by April 19, 2015. After that date, reservations will be
based upon availability.


Online: Visit www.grandtraverseresort.com and use
group code “MSHCRM15”
Toll-Free Phone: 800.968.7352
GOLF OUTING
TO:
MSHRM members & guests attending the
Annual Meeting & Education Conference
FROM:
Council of Past Presidents
SUBJECT:
28th Annual Golf Outing—Wednesday, May 20, 2015
The MSHRM 28th annual golf event will be a team foursome, best ball scramble with a shotgun
start at the Spruce Run Golf Course at Grand Traverse Resort in Acme, Michigan. The outing
will begin at 9:00 a.m. All golfers must be at the course at 8:00 a.m. Competitive prizes will
be awarded at the Business Meeting and Award Luncheon on Thursday. If you are interested in
participating in golf, please complete the registration form below.
There will be a $75 charge for each participant. Your fees must accompany your registration
form and be received by May 6, 2015. A continental breakfast will be provided before golf and
a grilled lunch afterward, at no additional cost.
Space is limited to the first 52 golfers.
No refunds will be given for cancellation after May 6, 2015.
For directions go to www.grandtraverseresort.com.
MSHRM 28th GOLF OUTING REGISTRATION
Please register before May 6, 2015 - Complete form or attach business card.
Name:
Address:
City/State/Zip:
E-mail:
Phone:
I wish to be paired with:
I have no preference, place me in any group.
Return with your check for $75 payable to MSHRM and mail to the following address so it is received by May
6, 2015:
Sandy Frazier
Marsh USA Inc.
One Towne Square, Suite 1100
Southfield, MI 48076
NOTE: This registration goes to a different address than your annual meeting registration.
Do not send them together.
For more information about the golf outing contact Lisa at (248) 945-5353.
MSHRM ANNUAL CONFERENCE REGISTRATION FORM
Registration deadline is May 6, 2015
Registration Methods
 Online: www.mshrm.org
 By mail: MSHRM, PO Box 366, Dimondale, MI 48821-0366
 By email: info@mshrm.org
Questions?
Contact Nichole Dennis at 616.755.8488 or at info@mshrm.org.
Contact Info
Name & Credentials:
Job Title:
Organization:
Address:
City/State/Zip:
Email:
Phone:
Membership Status
� I am a current MSHRM member. (Dues are current for membership year of 7/1/14-6/30/15)
� I am not a current MSHRM member.
� I am not sure, please check and let me know.
First Time Attendee?
Is this your first educational program as a MSHRM member? � Yes � No
Events Registration
I will attend the following the following events:
� Lesson in Medical Documentation Presentation—Wednesday, 5/20, 4:15-5:15 p.m.
� School of Hard Knocks—Wednesday, 5/20, 4:15-5:15 p.m.
� President’s Reception—Wednesday, 5/20, 5:30-6:30 p.m.
� Breakfast—Thursday, 5/21, 7:30-8:30 a.m.
� Lunch and Business Meeting—Thursday, 5/21, 12:15-2:15 p.m.
� Breakfast—Friday, 5/22, 8-9 a.m.
Special Dietary Needs:
Registration Fee
� MSHRM Member—$0
� Non-member—$325
� Non-member One Day Pass—$150 Indicate day:_____________________
Payment Method (if applicable)
� Check made payable to MSHRM
� Credit Card
Name on Card:
Card #:
Exp. Date:
CVV #: