NCS Partner Quick Start Guide for Sony IPELA Cloud Cameras

NCS Partner Quick Start Guide
for Sony IPELA Cloud Cameras
This Quick Start Guide provides NLSS partners with instructions to start using Next Level
Cloud Services (NCS).
This guide discusses three main items in enabling an NCS system:
•
Partners: NLSS partners who resell NCS services. The partner organizations create
customers.
•
Customers: End users who subscribe to NCS systems.
•
Subscription ID: The key used by a customer to enable a specific device to
communicate with NCS.
From the Partner Portal, customers can be added, and their NCS subscriptions can be
configured and monitored. A partner can have multiple customers.
The Partner Portal does not provide direct access to the Cloud Cameras operated by the
partner’s customers.
This guide provides instructions for:
•
Activating a Partner Account
•
Logging In to the Partner Portal
•
Creating a Customer Account
•
Creating a Device Subscription
•
Installing a Subscription ID
See the NCS for Sony IPLEA: Partner Portal User Guide for more information and details
instructions on using the NCS Partner Portal.
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NCS Partner Quick Start Guide v4.0 for Sony IPELA Cloud Cameras
Activating a Partner Account
The process must be followed in sequence to enable access to NCS. However, if a partner
account has been activated, or a customer account has been created, the previous steps
in the process do not need to be repeated.
New
partners
start here
Partner
Account
activated
Note:
Existing
partners
start here
Log in
Create
Customer
Account
Start here for
existing
customer
accounts
Create a
Subscription ID
Install
Subscription ID
Click text or icon to go to appropriate step in this Quick Start Guide.
ACTIVATING A PARTNER ACCOUNT
NLSS creates partner accounts, but some steps are required by the partner to activate the
account.
After NLSS creates the account, the partner receives a welcome email with single user
login name and name of the partner organization.
The email contains a link to a web page requesting agreement to the End User License
Agreement and the creation of a password.
Important: This email also includes a link to set up credit card billing for your NCS
subscription. Be sure to setup the billing information before proceeding with
the steps below to set up the password and NCS account.
The password must be set by the partner before the first login to the Partner Portal.
1. Go to the link provided in the Welcome email from NLSS.
The Set Password dialog is displayed.
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NCS Partner Quick Start Guide v4.0 for Sony IPELA Cloud Cameras
Logging In to the Partner Portal
2. Enter and verify a Password.
3. Check Agree for the End User License Agreement.
–
Click End User License Agreement to display the document.
4. Click Submit.
Once this form is submitted, the partner organization is activated, and a confirmation email
is sent. The Partner Portal now can be accessed.
LOGGING IN TO THE PARTNER PORTAL
To log in to the NCS Partner Portal, a user name (email) and password must be entered.
1. Open a web browser.
2. Enter the URL supplied by NLSS for the Partner Portal.
The login page is displayed.
3. Enter the credentials in the login screen.
a. User Name: the primary account email, belonging to the partner, used when
NLSS set up the partner account.
b. Password: the password selected by the partner. See Activating a Partner
Account.
4. Click Login.
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NCS Partner Quick Start Guide v4.0 for Sony IPELA Cloud Cameras
Creating a Customer Account
The NLSS Partner Portal is displayed.
Menu
Categories
Buttons
CREATING A CUSTOMER ACCOUNT
New customer accounts are added through the Customer Accounts page. Existing
accounts are viewed, edited and searched, and deleted through the same page.
1. Select Customers > Customer Accounts from the menu.
The Accounts: Customers page is displayed.
2. Select Show Tools Panel
–
, if the tools are hidden.
The Tools Panel provides buttons for options to add, edit, view, search and delete
a page’s records.
3. Click Add.
A pop-up configuration window is displayed with two tabs used to configure the
customer account: Account and Master User
When viewing or editing an existing account, a History tab is added. This tab lists the
fields from each occasion that the customer account was updated.
4. Enter the Account information.
–
Account ID: a unique identifier for the account. The Account ID is used
throughout the portal to identify the customer.
–
This ID becomes part of the URL used to log into the customer portal:
https://nlsscloud.com/account-id
Important: Changing the Account ID after the customer account is created changes the
URL used to log into the NCS customer portal.
–
Company Name: the organization that purchased the NCS subscription.
–
Master User Email: the email address for Master User. This user is the
administrator for the customer’s NCS accounts.
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NCS Partner Quick Start Guide v4.0 for Sony IPELA Cloud Cameras
–
Account Status: indicates whether the account is Active, Suspended, or
Terminated.
»
–
–
Creating a Device Subscription
Customers with suspended or terminated accounts cannot access their NCS
portal.
Supported Devices: indicated what type of devices the account supports for
running NCS.
»
All Devices: includes Cloud Cameras.
»
Sony Cloud Cam (only): only the supported Sony IPELA Cloud Cameras
can be monitored by NCS
Check Enable Branding to allow custom logos to be added to the customer’s
NCS portals.
Account ID, Company Name, Supported Devices, and Account Status are
required fields.
5. Open the Master User tab.
The Master User is the main administrator for this customer account.
6. Enter the information to identify the master user for the customer.
All fields are required.
–
First Name, Last Name: identifies the Master User.
–
Verify Email: confirms the address entered in the Email field.
7. Click Save
–
to add the new customer account.
Click Cancel to exit the pop-up window without saving the new account.
See the NCS for Sony IPLEA: Partner Portal User Guide for instructions on Customer
Account Requests.
CREATING A DEVICE SUBSCRIPTION
Subscriptions are required to allow customer devices to access NCS.
Subscriptions are added through the Device Subscription pages. Existing subscriptions
are viewed, edited and searched, and deleted through the same page.
A customer account can have multiple subscriptions, lied to different devices.
1. Select Subscriptions > Device Subscriptions from the menu.
The Subscriptions: Device Subscriptions page is displayed.
2. Select Show Tools Panel
, if the tools are hidden.
3. Click Add.
A pop-up configuration window is displayed.
When viewing or editing an existing subscription, a History tab is added. This tab lists
the changes from each instance that the selected record was updated.
4. Select an Account ID from the drop-down menu.
This ID was assigned when the customer account was created.
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NCS Partner Quick Start Guide v4.0 for Sony IPELA Cloud Cameras
Installing a Subscription ID
5. Select a Device Model from the drop-down list.
The devices available depend on the Supported Devices selected when the customer
account was created. See Creating a Customer Account for more information.
6. Enter a Quantity for the number of subscriptions purchased by the customer for the
selected Device Model.
–
If the Quantity is set to 1 (one), a MAC Address can be added for the device. This
step is optional, as the MAC address uploaded to the Partner Portal when the
Subscription ID is installed on the device.
7. Enter the PO Number for the purchase.
8. Optionally, enter any Notes about the subscription.
9. Click Save
–
to add the subscription to the customer account.
Click Cancel to exit the pop-up window without adding the subscription.
A Subscription ID is assigned by the system when the device subscription is added. The
system generates the number of Subscription IDs as set in the Quantity field.
When a Subscription ID is applied to a device, the remaining fields for a subscription are
populated in the Subscriptions: Device Subscriptions table.
•
Device Name: a unique identifier assigned to the device through the NCS Customer
Portal or the device’s local interface.
•
Activation Date: the date on which the subscription was created. This field is
automatically generated when the subscription is added to the device.
Customers also can acquire additional cloud storage via a subscription. See the NCS for
Sony IPLEA: Partner Portal User Guide for instructions on Storage Subscriptions.
INSTALLING A SUBSCRIPTION ID
The Subscription ID must be installed by the customer to enable a device for use with
NCS. The installation procedure depends on the subscription type.
Cloud Camera
The Subscription ID is entered through the camera’s local interface.
Before a Cloud Camera can be used with NCS, the time must be set, and a Subscription
ID must be added to the camera to allow the NCS to authenticate that the camera can be
added to the system.
The Subscription ID is added through the camera’s interface. See the camera’s
documentation for detailed instructions on using the interface.
To set the time and add the Subscription ID:
1. Open the Setting tab on Sony camera interface.
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NCS Partner Quick Start Guide v4.0 for Sony IPELA Cloud Cameras
Installing a Subscription ID
2. Select the Date & Time page.
3. In the Time Setting field, select Synchronize with NTP.
4. Enter the address for an NTP server.
5. Click OK.
6. Select the CLOUD option from the Setting menu.
7. Enter the Subscription ID in Token text box.
8. Click OK.
9. Check the CLOUD service > Enable check box.
10. Click OK.
After the Cloud Service is enabled, the camera is activated in NCS, and any applicable
fees are billed. See the NCS for Sony IPLEA: Partner Portal User Guide for more
information.
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NCS Partner Quick Start Guide v4.0 for Sony IPELA Cloud Cameras
Copyright and trademark notices
CONTACT INFORMATION
For support:
Call: 1-760-444-1410
Email: support@nlss.com
COPYRIGHT AND TRADEMARK NOTICES
© 2014 Next Level Security Systems, Inc.
All rights reserved.
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Next Level Security Systems, Inc.
6353 Corte Del Abeto, Suite 102
Carlsbad, CA 92011
FOR MORE INFORMATION
Please refer to our website at: www.nlss.com
Contact us at 760-444-1410
Product specifications subject to change without notice.
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