JOB DESCRIPTION Family Support Worker, Ubuntu OBSD

JOB DESCRIPTION
Family Support Worker, Ubuntu OBSD
JOB TITLE:
REPORTS TO:
SALARY RANGE:
HOURS:
Family Support Worker, Ubuntu OBSD
Ubuntu Manager
$44,205-52,006
37.5 hours/week
JOB BACKGROUND:
Connecting children and families through shared humanity
The Ubuntu OBSD (Outcome Based Service Delivery) Program at Boyle Street community services is
looking for a professional who is interested in working directly with children and families in North East
Edmonton in a shared practice model with partner agencies and Children’s Services.
Collectively, with Boyle Street as the lead agency, five agencies were recently awarded the Government
of Alberta OBSD (Outcome Based Service Delivery) contract in North East Edmonton, titled Ubuntu.
Ubuntu will offer a continuum of culturally competent, community-based, family and child centered
services through the networks of trusted service providers and community supports. It is one point of
access to a streamlined set of services that has behind it the richness of five networks – Boyle Street
Community Services, Bent Arrow Traditional Healing Society, Edmonton Mennonite Centre for
Newcomers, Norwood Child and Family Resource Centre, and Terra Centre for Teen Parents.
JOB PURPOSE:
The Family Support Worker is an integral role in the Ubuntu team, and is responsible for working with
families to coordinate services and build relationships to achieve their goals.
KEY AREAS OF RESPONSIBILITY:
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Carry a caseload of files and co-develop a Service Plan with children, youth, families, and
Caseworker
Timely coordination and delivery of services and resources
Support families in crisis to impact positive change; including assisting with problem solving,
goal planning, and aligning family strengths with service delivery efforts
Build positive relationships with children, families, the North East Child and Family Services
Neighborhood Office staff, and multi-disciplinary partners to better support families
Contribute to a positive team environment by demonstrating the values of accountability,
respect, and creativity
Responsible for on-call services on a rotation basis
Maintain accurate records, files, and documentation to track outcomes
QUALIFICATIONS:
Education:
 Degree or equivalent. Candidates with extensive relevant experience will also be considered
Skills, aptitudes, and abilities:
 Ability to work in a fast paced, ever changing, often demanding, sometimes traumatizing
environment
 Able to work effectively as a team as well as independently
 Flexible and adaptable to change
 Ability to take risks and work differently in pursuit of innovation and positive outcomes for
families
 Collaborative, reflective, and strength-based approach to practice
 Excellent communication skills, including written, verbal, and the ability to facilitate information
exchange
 Ability to work flexible hours to accommodate the needs of children and families
 Ability to work with children and families from a range of cultures
Experience and Knowledge:
 Three or more years working with families and/or children
 Understanding of Children and Family services and guiding legislation
 Knowledge of and experience with Aboriginal and multicultural communities, particularly how
they have been affected by the child welfare system, is essential
 Experience working in and with partnerships and across sectors
 Knowledge of and experience working with local community resources in North East Edmonton
 Knowledge of Early Childhood Development, Toxic Stress, and the Social Determinants of Health
 An understanding of poverty, racism, and marginalization and how and why it impacts those we
serve
 An understanding of, and preferably experience with, the principles of Wraparound and Signs of
Safety models
 Valid driver’s license and reliable vehicle, please note that transporting families in personal
vehicle is required
 A recent (within 6 months) Criminal Record Check, Child Welfare Information System check, and
drivers abstract
Boyle Street Community Services values diversity and welcomes applications from Aboriginal, New
Canadian, visible minority, disabled, gay, lesbian, and transgender communities.
To Apply:
Please email your resume and cover letter to: hr@careersforcommunity.ca
Please include Family Support Worker, Ubuntu OBSD in the Subject Line on the email
Closing Date: May 1st, 2015