PDF - Place Associates
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PDF - Place Associates
2015 The Place Report Top ten globa l tr ends r edefining how w e shop, li v e, wor k a nd pl ay 2015 2 t h e pl ac e r e p ort 2 01 5 | pl ac e a s s o ci at e s Place Associates is a property consultancy which researches and creates strategies that position, market and activate places. Note Dynamic links have been placed throughout this document to help you navigate to the relevant sections. The top right of each page returns you to the section headings. Alternatively you can navigate the trends using the numbers on the right. Or you can read from start to finish, just like a book. Enjoy the read. This approach in managing and developing places increases customer visitation, spend and loyalty. Working with the owners, operators and occupants of places, we provide the insight through research which ensures that places develop a competitive advantage, allowing them to command a price premium and achieve financial returns above the market. Place Associates offers a range of services covering four broad capabilities: user research, market strategy, customer experience and design activation. We provide custom strategy solutions as well as standard research and strategic tools. Market Strategy User Research Customer Experience Design and Activation Positioning your place in the market through a distinct and valued proposition, which will support a long-term competitive advantage. Understanding the behaviours and aspirations of your customers, visitors or residents to better respond to their needs, thereby increasing conversion, spend and the ability to charge a premium. Providing an experience that aligns the market perception with the actual delivery, leading to increased rates of satisfaction, dwell times and repeat visitation. Staging the types of on-site interactions with customers, visitors and residents that support the social vitality, which in turn ensure the long-term financial viability of your place. 3 t h e pl ac e r e p ort 2 01 5 | pl ac e a s s o ci at e s About this Publication We Create Places We have gathered the most progressive property examples from the past 12 months and used them to determine the most influential trends defining how we are changing the way we live, work, eat, shop, stay and play. The Place Trends Report is published annually in the first quarter. More information on each of the case studies can be found on our trends website: wecreateplaces.com Please share this document with your colleagues – all information contained within is published under a Creative Commons licence. Refer to the Acknowledgements page for more details. This report was compiled from November 2014 to March 2015 and all information is accurate at the time of publication. Every effort has been made to identify individual copyright holders of all imagery used in this publication. However, should any copyright holder not be acknowledged, please notify us and we will include the details in future issues. In-house Presentations of the 2015 Report Custom Trend Reports and Presentations Project Trend Workshops If you do not have time to read this report, or want to find out more about a specific trend, we can present the 2015 report in person to your project team, department or organisation. If you are interested in a particular trend, area or location, we offer custom reports or presentations which respond to your exact needs. As a cost-effective alternative to study tours, this provides all the same information in significantly less time. Please get in touch to brief us with your requirements: If you have a specific project which you would like us to address, we offer project trend workshops. These threehour sessions are held with the project team and equip everyone with the knowledge to respond to your unique set of challenges. Please get in touch to brief us with your requirements: 4 t h e pl ac e r e p ort 2 01 5 | Con t e n t s Contents Creative Capital Curated Destinations Forming partnerships with dynamic creative entities to rapidly increase the market value of under-utilised assets Adopting a tailored curatorial approach to the management of niche destinations to attract an experienceseeking audience Micro-Living Conscious Environments Supplying an affordable yet distinctive micro-living product, which trades private space for public amenities and infrastructure Developing environments that respond to the emotional wellbeing of occupants and derive long-term financial gains Connective Public Art Using public art to connect people to our urban environment and broader context, creating market loyalty and advocacy Digital Retail 2.0 Combining the positive attributes of physical and digital retailing to create a superior hybrid which offers personalised experiences Airport Attractors Transformative Education Smart Cities Symbiotic Partnerships Introducing the next generation of airports – centred on offer over function, and where locals and travellers choose to coexist Harnessing urban data to provide commercial solutions, which respond to changes across a city or precinct in real time Changing how and where knowledge is exchanged, leading to educational interactions in unexpected places Engaging in symbiotic partnerships to deliver innovative solutions which respond to an increasingly complex world 5 T h e pl ac e r e p ort 2 01 5 t | C Tr en at di t vietCa l e pi ta l 01 Creative Capital Artists and creatives have often been cited as the catalysts for urban gentrification. With the rise of the digital economy, small creative businesses have gained in strength, volume and viability. 04 TREND 05 TREND 06 TREND 07 TREND 08 TREND 09 TREND 10 TREND 6 T h e pl ac e r e p ort 2 01 5 t | C Tr en at di t vietCa l e pi ta l These businesses are now a vibrant segment of the developed economy and non-traditional assets are being created for this sector to suit their spatial needs, their networking needs and also to build a community of users. Some of the emerging funding and ongoing financial models are fairly experiential and generally embody the philosophy of Trend 4 Risk-Sharing¹ from The Place Report 20142. Typically, the deliberate leveraging of creative capital occurs in two ways: the repurposing of unusual or underutilised assets by creative groups or individuals who identify and harness the site’s potential or the partnership of developers and creative organisations to create purpose-built innovation and design precincts. Related to this trend is a greater awareness by councils or developers of the opportunity creative destinations present in attracting tourism, trade, higher footprints and opportunities for engagement. 04 TREND Rote Fabrik (Red Fabric) — Zurich, Switzerland As featured in The Place Report 2014, Rote Fabrik (Red Fabric) in Zurich, demonstrates the longstanding value of the creative class in revitalising economically depressed areas over more than three decades. Located in an abandoned silk factory in Zurich, Rote Fabrik provides about 80 long-term studios for musicians, actors, media, designers and artists. 05 TREND 06 TREND 1 Risk Sharing Trend 4 07 TREND Pl ace R eport 2014 2 The Place Report 2014 08 TREND Rote Fabrik (Red Fabric) Z u r ich, S w itzer l a n d 09 TREND 10 TREND 7 T h e pl ac e r e p ort 2 01 5 t | C Tr en at di t vietCa l e pi ta l Our Kaka'ako — Honolulu, Hawaii Another early example of an organically formed precinct, which started to bring the value of the creative class to consciousness, is found in the Hawaiian city of Honolulu. Occupying nine city blocks and centrally located minutes from downtown Honolulu, developer and creative authority, Our Kaka’ako is building a community from the ground up based on a foundation of art and culture. Out Kaka’ako, on the surface at least, is a haphazard conglomerate of shabby shoe repair stores and old scrap metal yards – certainly far from the picture of Hawaii sold in glossy travel brochures. Rooted in Hawaiian cultural values, Our Kaka'ako is based on values of supporting creativity, cultivating innovation and building a truly unique, local community. Importantly, the developer views the tenants as makers, individuals and organisations who have the passion to build a strong sense of community. TAXI — Denver, US Executing this trend to great effect is Denver-based (US) developer Zeppelin 1 . Its TAXI development (formerly a Yellow Cab dispatch centre) is located in RiNo (River North Art District), and houses a number of full-time residents and more than 80 creative businesses. According to the development website, TAXI was conceived by Mickey Zeppelin and his son Kyle, who identified a need for a community that fostered the use of creative spaces for the new workforce. The precinct, which continues to expand, is made up of six buildings and amenities, including a fitness centre, cafe, coffee shop, salon, early childhood education centre, outdoor cinema, one-of-a-kind pool and communal garden, all of which are designed to keep the community connected. 04 TREND 05 TREND 06 TREND 1Zeppelin De v elopmen t 07 TREND 08 TREND Our Kaka’ako Honolu lu, H awa ii TAXI 09 TREND Den v er , us 10 TREND 8 T h e pl ac e r e p ort 2 01 5 t | C Tr en at di t vietCa l e pi ta l The Sheds (City Works Depot) — Auckland, New Zealand In Auckland, The Sheds (or, formally, the City Works Depot) has benefited from the fresh insight of Simon Rowntree and James Brown, owners of one of the city’s biggest car parking companies, Tournament 1 . They saw an opportunity when they initially leased the site in 2000 – subsequently purchased in 2012 – and were quick to bring in Nat Cheshire 2 , local architect and creative curator of the site. They all identified the opportunity – three hectares on the city fringe – as a place to lead the city’s creative resurgence. 04 By day, the site hums with the activity of small to medium creative and design businesses. When night falls the city’s inhabitants flock to the site to enjoy the range of one-off hospitality providers. While the above examples typify a more relaxed approach to leveraging creative capital, in recent years there has been a shift towards creatively led or at least creatively partnered development. At the low-investment end of the scale are numerous examples of repurposed or underutilised sites. Importantly, the owners never wanted to remove any of the existing architectural heritage which provides for outstanding natural light, coupled with spaces of scale and flexibility. Some of the old fittings, such as control panels and mechanical devices, have been retained to acknowledge the past use as the city’s largest industrial workshop. TREND 05 TREND 06 TREND 1Tournament ca r pa r k compa n y 2 Nat Cheshire A rchitect 07 TREND 08 TREND The Sheds (City Works Depot) Auck l a n d, n ew Ze a l a n d 09 TREND 10 TREND 9 T h e pl ac e r e p ort 2 01 5 t | C Tr en at di t vietCa l e pi ta l The Old Biscuit Mill — Cape Town, South Africa Another example of industrial repurposing is found in Cape Town. The name by which it is affectionately known - The Old Biscuit Mill - points to its previous use as a milling and baking house. For locals, the Mill is an evolving attractor and unifier for the surrounding community. The Mill is home to day and night markets, locally grown farm stalls and owner-operator restaurants as well as a distinctive line-up of festivals and productions. Internally, for those people based on site, the Mill offers a series of dynamic work spaces attached to a range of workshops 04 TREND and designer stores in which occupants can sell their wares. 05 In terms of the management structure, the precinct is curated by the resident creative talent, which has ensured its success with on-site tenants including some of South Africa’s most innovative designers, artists and photographers. 06 As these types of sites have become more prevalent, developers and owners are becoming more discerning in the finish and presentation of creative hubs. TREND TREND 07 TREND 08 TREND The Old Biscuit Mill ca pe tow n, sou th a fr ica 09 TREND 10 TREND 10 T h e pl ac e r e p ort 2 01 5 t | C Tr en at di t vietCa l e pi ta l 04 TREND 05 TREND 06 TREND 07 TREND 08 TREND 09 TREND 10 TREND 11 T h e pl ac e r e p ort 2 01 5 t | C Tr en at di t vietCa l e pi ta l Tea Building — London , UK A further noteworthy example is found in the Tea Building in London, developed by Derwent London and completed in late 2012. Rather than just applying a veneer of creativity to attract the right tenants, the group is genuinely committed to putting their values into practice. As their corporate website states: ‘Our design teams often include contemporary artists who help to make each project unique’. The iconic building was once occupied by the Lipton Tea factory. In its original form, the building was a block of early twentiethcentury warehouses which have been costeffectively refurbished to create polished, open spaces, allowing companies to make their own mark on each unit. 04 TREND 05 TREND Recent additions include a private members’ club and a boutique hotel. 06 TREND 07 TREND 08 TREND Tea Building 09 TREND Lon don, UK 10 TREND 12 T h e pl ac e r e p ort 2 01 5 t | C Tr en at di t vietCa l e pi ta l The scale of the building allows the tenants to expand without moving and the interconnected communal spaces foster an open exchange of information and ideas. Moving south to Brooklyn, New York, Industry City pitches itself as the ‘future of creative production and innovation economy’. The campus – almost 1 million square metres of networked warehouse structures – is attracting designers, innovators, start-ups, manufacturers and artists. Similar to the Tea Building example are two more commercially minded large-scale developments on the US east coast. The Innovation and Design Building — Boston, US The Innovation and Design Building (IDB), located in Boston, is a place where, according to the development’s website, ‘you won’t see a sea of cubicles’. The tenants include a broad range of businesses producing physical, digital and engineered products. IDB is home to makers, designers, architects, communicators, researchers, manufacturers, technologists, innovators and entrepreneurs. The spirit of creativity that overrides the precinct is fostering creative capital: fostering creative capital - and the campus showcases initiatives as widespread as rapid prototyping, boutique manufacturing, technology and interior design. 04 TREND 05 Some of the on-site amenities include a food hall and locally sourced restaurants, curated public spaces, job placement resources, a programmed events schedule and ownership-sponsored networking opportunities. TREND 06 TREND 07 TREND Tea Building Lon don, UK The Innovation and Design Building Boston, US Industry City 08 TREND 09 TREND Brook ly n, US 10 TREND 13 T h e pl ac e r e p ort 2 01 5 t | C Tr en at di t vietCa l e pi ta l to 1951 and prior to its revitalisation the site originally housed married police (Police Married Quarters). In November 2010, the HKSAR Government announced the plan to preserve the site for creative industries uses with the goal of establishing PMQ as an icon of Hong Kong creative industries. Since opening in late 2014, the tenants have collectively showcased Hong Kong’s high-quality brands and elevated the appreciation of the value created by design and innovation. 1 Tenants have collectively showcased Hong Kong’s high-quality brands and elevated the appreciation of the value created by design and innovation. PMQ — Hong Kong, China The Asian region is also shifting towards a creative-capital approach to development with the 2014 opening of PMQ in Hong Kong. Operated by PMQ Management Co. Ltd 1 , the not-for-profit social enterprise was established by the Musketeers Education and Culture Charitable Foundation 2 , in collaboration with the Hong Kong Design Centre 3 , the Hong Kong Polytechnic University 4 and the Hong Kong Design Institute of the Vocational Training Council 5 . Prior to its revitalisation, PMQ dates back PMQ Management Co. Ltd non-profit soci a l en ter pr ise 2 Musketeers Education and Culture Charitable Foundation 04 TREND 05 TREND 06 3 Hong Kong Design Centre 4 Hong Kong Polytechnic University 07 5 Hong Kong Design Institute of the Vocational Training Council 08 PMQ TREND TREND TREND 09 TREND hong kong, China 10 TREND 14 T h e pl ac e r e p ort 2 01 5 t | C Tr en at di t vietCa l e pi ta l Transitional___ — Singapore The next generation of creative capital is already emerging and focuses on bringing temporary creative activation to specific sites. ‘Transitional___’ is a travelling creative platform that brings life to various spaces around the city. Created by placemaking studio Shophouse & Co 1 , it inhabits under-utilised spaces or ones in transition, bringing a new lease of life and unlocking their potential for landowners through partnerships with the creative community to showcase and prototype new concepts. The next generation of creative capital is already emerging and focuses on bringing temporary creative activation to specific sites. In 2014, two ‘editions’ were organised – the first one in a lofty industrial building that was yet to be leased out and the second in the rooftop space of the National Design Centre. 04 At both editions, Transitional___ imagined new possible uses for the spaces through a range of installations and programs and attracted footfall to spaces that had little to none previously. 06 TREND 05 TREND TREND 07 TREND 1 Shophouse & Co pl acem a k ing st u dio Transitional___ 08 TREND 09 TREND singa por e 10 TREND 15 T h e pl ac e r e p ort 2 01 5 | Cu T rreat n det di De tle st i n at ion s 02 Curated Destinations In contrast with the concept of shopping malls providing ‘all you need under one roof’, precincts and destinations are starting to tap into consumers’ specific interests, lifestyle needs and personal values. 03 TREND 04 TREND 05 TREND 06 TREND 07 TREND 08 TREND 09 TREND 10 TREND 16 T h e pl ac e r e p ort 2 01 5 | Cu T rreat n det di De tle st i n at ion s Catering to the needs of the experiential shopper, these destinations adopt a curatorial approach to leasing and programmed activities to draw customers. These destinations not only become popular local haunts, but also attract the interest of tourists through their niche and specialised offerings. In the context of main-street retail challenges in many cities around the world, highly curated destinations and experiences led by like-minded operators or developers are providing a path to the urban renewal of precincts and, in some cases, even cities. Many of these developments find ‘homes’ in structures that are repurposed from an industrial or commercial use. Supporting the value of these types of curated experiences, the Customer Attraction Score (CAS) 1 research conducted by Place Associates with the Australian Centre for Retail Studies 2 in 2014 revealed that a customer’s decision to visit is primarily driven by social factors (44 per cent before visiting and 49 per cent after), specifically ‘reputation’, ‘image’, ‘opportunity to socialise’ and ‘opportunities to shop with others’. In addition, the most important ‘people’ factor for attracting visitation was ‘the profile of other shoppers’. This research suggests that targeting a niche market and offering an equally distinct experience is an increasingly important competitive 03 TREND 04 TREND advantage. With primary evidence such as this, the value of investing in stand-out, tailored experiences is clear. There are three main areas in which curated destinations are changing the way we experience public congregation spaces. The first of these is in ‘precinct propositions’ – where developers and operators with an aligned vision and aesthetic catalyse a precinct. The second is in ‘concept stores and malls’, where individual operators or entire centres extend their offer beyond retail to cater for a specific niche market with an integrated curated proposition. The last is in the area of ‘programmatic transformations’ – urban-renewal initiatives in public spaces that are aided by the use of technology to create holistic engagement with visitors. 05 TREND 06 TREND 1 Customer Attraction Score (CAS) 07 TREND Pl ace A ssoci ate s 2 Australian Centre for Retail Studies Mona sh U n i v er sit y 08 TREND 09 TREND 10 TREND 17 T h e pl ac e r e p ort 2 01 5 | Cu T rreat n det di De tle st i n at ion s 03 James Street — Brisbane, Australia There are several noteworthy examples of precinct propositions, including James Street 1 , Brisbane. Before becoming a key part of the Fortitude Valley’s urban-renewal program, James Street was dominated by a disused Coca-Cola bottling plant. The precinct evolved somewhat organically but is now marketed as a singular proposition with two main anchors – 19 James St 1 , a 1990s commercial building transformation owned by developer Centro 1&2 Partnership 2 , and the James St Market and Cooking School 3 concept, courtesy of The Standard Market Company4 . TREND The 19 James St development provides high-end designer fashion, homewares and dining as well as the Monocle magazine pop-up shop. This is complemented by James St Market 5 , which provides fresh, good-quality produce and food theatre through its retail outlet and cooking school, creating a destination for Brisbane’s growing number of urbanites. Leasing and marketing are conducted by a central management body that gives a united voice to the precinct, allowing for scheduled events such as the James Street Food and Wine Trail, which is in its third year. 04 TREND 05 TREND 1 19 James St 2 Centro 1&2 Partnership 3 James St Cooking School 4 The Standard Market Company 5 James St Market James Street 06 TREND 07 TREND 08 TREND 09 TREND Br isba n e , Austr a li a 10 TREND 18 T h e pl ac e r e p ort 2 01 5 | Cu T rreat n det di De tle st i n at ion s 03 TREND 04 TREND Gasworks Plaza — Brisbane, Australia Another example, Gasworks Plaza, also found in Brisbane and anchored once again by The Standard Market Company1 , is another notable urban-renewal project, this time a masterplanned community covering 6.4 hectares located in Newstead, an area of the city known for its heritagelisted woolstores and luxury riverfront apartments. Gasworks Plaza provides a collection of retail and restaurant offers and public spaces for its discerning audience – 05 the residents of premium apartments and A-grade office spaces being developed in its surrounds. When describing the mix of retailers, MustDoBrisbane.com 2 comments: ‘Good looks aside, some of the tenants here alone warrant a visit to the plaza'. TREND 06 TREND 07 TREND 1 The Standard Market Company 2MustDoBrisbane.com Gasworks Plaza 08 TREND 09 TREND Br isba n e , Austr a li a 10 TREND 19 T h e pl ac e r e p ort 2 01 5 | Cu T rreat n det di De tle st i n at ion s Merci — Paris, France In the area of curated concept stores and malls there is a range of scales at play. In the area of curated concept stores and malls there is a range of scales at play. At the individual retailer scale, Merci in Paris sells a curated selection of designer merchandise alongside three restaurants – the Used Book Café 1 , the Cinema Café 2 and the Merci Canteen 3 . Spread over three levels, the Merci shop is designed to work like a magazine with events and exhibitions that reflect the ‘Merci point of view’ on subjects that are relevant to their customers. When it comes to exclusivity, Merci takes catering to a specific audience to a new level with restrictions as to who can purchase its clothing. Only ‘amis’ or ‘friends’ of Merci who form part of an exclusive list may buy their clothing. 03 TREND 04 TREND 05 TREND 06 TREND 07 1 Used Book Café 2 Cinema Café 3 Merci Canteen Merci TREND 08 TREND 09 TREND Pa r is, Fr a nce 10 TREND 20 T h e pl ac e r e p ort 2 01 5 | Cu T rreat n det di De tle st i n at ion s 03 TREND 04 TREND 05 TREND 06 TREND 07 TREND 08 TREND 09 TREND 10 TREND 21 T h e pl ac e r e p ort 2 01 5 | Cu T rreat n det di De tle st i n at ion s Bikini Berlin — Berlin, Germany On a larger scale, Bikini Berlin is an exciting new addition to the concept mall trend, combining unconventional retail with work, relaxation, entertainment and accommodation in its renovated 1950s commercial factory site. The site was developed by Bayerische Hausbau 1 , one of Germany’s largest integrated real estate companies which has invested hundreds of millions of euros into the revitalisation of the area. Anchored by 25 Hours Hotel 2 , the mall is located in the City West and offers a mix of boutique and flagship stores, exclusive office spaces and the recently reopened Zoo Palast 3 cinema. The Zoo Palast cinema was historically the home of the Berlin International Film Festival, also called the Berlinale, a festival that returned to the site in 2014. Other features that set Bikini Berlin apart include a rooftop terrace covering an area of around 7000 square metres and a spacious event area that is adjacent to and complemented by 19 ‘Bikini Berlin Boxes’. These modular structures are flexible, understated and specifically reserved for one-off operators or brand extensions that cannot be found anywhere else in Berlin. 03 TREND 04 TREND 05 TREND 06 TREND 1 Bayerische Hausbau De v eloper 2 25 Hours Hotel Hotel 3 Zoo Palast Cin em a Bikini Berlin 07 TREND 08 TREND 09 TREND Ber lin, Ger m a n y 10 TREND 22 T h e pl ac e r e p ort 2 01 5 | Cu T rreat n det di De tle st i n at ion s Finally, the area of programmatic curation predominantly applies to destinations that are publicly accessible and repurposed for temporary activations or the renewal of urban areas. Les Berges — Paris, France The Riverbank regeneration project, in Paris, now known as Les Berges, has transformed the Left Bank with a range of curated activities in various temporary and semi-permanent spaces. A dynamic social media platform led by an intuitive app assists in driving visitation to the site. There is a calendar of events and even a suggested musical playlist to complete the experience. The project is funded both publicly and privately, with support from the Mayor’s Office, SFR 1 (a telecommunications company) and specific installations by aligned brands or products. A multidisciplinary team manages the space with leads in artistic design and overall coordination. The leadership provided by the curatorial team ensures a holistic programmatic vision and high-quality delivery year round. programming. Programmatic features are categorised as music, kitchen, sports, workshops and cinema. The space combines a restaurant, terrace and club and is located at De La Mode et du Design2 , which is also home to the French Institute of Fashion3 , a design store, art museum and other restaurants, bars and emerging designers. Wanderlust — Paris, France Similarly, Wanderlust, also located in Paris and opened in 2012, offers a commercialised example of highly curated programming to attract a broad audience with shared values. The space caters to diverse age groups through smart 03 TREND 04 TREND 05 TREND 1SFR Telecommunications company 2 De La Mode et du Design 3 French Institute of Fashion 06 TREND 07 TREND 08 TREND Les Berges Pa r is, Fr a nce Wanderlust 09 TREND Pa r is, Fr a nce 10 TREND 23 T h e pl ac e r e p ort 2 01 5 t | Con T r en nedct t iitvleePubl ic A rt 03 Connective Public Art With the rise of our digitally connected society, there has been an increase in public art and urban interventions that seek to re-establish a physical connection between ourselves, our environment and our broader context. 04 TREND 05 TREND 06 TREND 07 TREND 08 TREND 09 TREND 10 TREND 24 T h e pl ac e r e p ort 2 01 5 t | Con T r en nedct t iitvleePubl ic A rt Our ‘broader context’ can refer to the significant history and existing cultural values of a place as well as important social issues. Public art and urban interventions can foster connectivity to these entities through interactive pieces, as well as repurposing and recontextualising elements of the urban fabric. These techniques can encourage new interactions with a place, initiate behavioural change and push us to appreciate and/ or question our physical and mental connection to place, culture and society. Stolpersteine (Stumbling Blocks) — Germany and greater Europe Public art and urban interventions can utilise the urban fabric of a place to communicate the history of that place. Stolpersteine (Stumbling Blocks) by Gunter Demnig 1 is an urban intervention across Germany and greater Europe which aims to honour and restore the identity of thousands of individuals who were taken to concentration camps in World War II. The work consists of brass blocks which are set within the footpath outside the original place of residence of each individual and are inscribed with ‘Here lived …’. The blocks – which now total 48,000 – are subtle but present an extremely powerful and emotive gesture that draws public awareness to the significant historical events which took place and the individuals who lived there. 04 TREND 05 TREND 06 TREND 07 TREND 1 Gunter Demnig A rtist 08 TREND Stolpersteine (Stumbling Blocks) Ger m a n y a n d gr e ater Eu rope 09 TREND 10 TREND 25 T h e pl ac e r e p ort 2 01 5 t | Con T r en nedct t iitvleePubl ic A rt The Musée du quai Branly — Paris, France Van Gogh-Roosegaarde — Nuenen, Netherlands Another piece of public art that seeks to connect the public to the history of a place is the Van Gogh-Roosegaarde bicycle path in Nuenen. The path travels through the province of Noord Brabant (North Brabant), where Van Gogh was born and raised. Dutch designer Daan Roosegaarde 1 has used a solar-powered luminescent paint and LEDs to illuminate the pathway with swirling patterns referencing Van Gogh’s 1889 painting The Starry Night. The artwork elevates a traditional bike ride into a dreamy, artful experience. The piece also celebrates Van Gogh by creating a narrative appropriate to the location. Public art and urban interventions can also serve to connect the public to the cultural values of a place. The Musée du quai Branly in Paris is an ethnographic museum dedicated to presenting the arts of Africa, Asia, the Americas and Oceania to European audiences. The museum recently commissioned a permanent artwork by Aboriginal artist Lena Nyadbi 2 for the museum’s 700-square-metre roof terrace. The artwork, Dayiwul Lirlmim (Barramundi Scales), can only be viewed from the Eiffel Tower or via Google Earth. The artwork also extends to a tactile facade and the internal ceilings, allowing passersby to experience it. The work showcases to the broader community the high value of the cultural partnership between France and Australia. This is also symbolically communicated by its rooftop placement, as when viewed from above a piece of Indigenous Australia is physically nestled in the Parisian urban fabric. 04 TREND 05 TREND 1 Daan Roosegaarde de sign er 2 Lena Nyadbi A bor igina l a rtist Van GoghRoosegaarde N u en en, N ether l a n ds Musée du quai Branly 06 TREND 07 TREND 08 TREND 09 TREND Pa r is, Fr a nce 10 TREND 26 T h e pl ac e r e p ort 2 01 5 t | Con T r en nedct t iitvleePubl ic A rt Living Innovation Zone (LIZ) — San Francisco, US Public art and urban interventions can also develop the predominant activities of an area in new ways. This is evident in San Francisco’s Living Innovation Zone (LIZ) program, which allows technology and creative businesses to utilise city-owned assets to implement urban interventions that facilitate exploration, innovation and play, thereby extending the innovation culture out of the offices and into public space for all to experience. The program is a partnership between government bodies (the San Francisco Mayor’s Office of Civic Innovation, SF Planning and SF DPW) and creative organisations, which design and manage the intervention. A pilot of the program implemented by The Exploratorium 1 is currently underway on Market Street in the city centre and has been dubbed a ‘HighTech Playground for Adults’. A popular intervention designed by MIT2 is the Musical Bench that composes music from people’s ‘galvanic skin response’. The San Francisco Mayor’s Office hopes that the project will continue to produce new ideas, creating a collaborative and dynamic city. 04 TREND 05 TREND 06 TREND 1 The Exploratorium m useu m 2MIT M a ssach usetts Instit u te of Technology Living Innovation Zone (LIZ) 07 TREND 08 TREND 09 TREND S a n Fr a ncisco, US 10 TREND 27 T h e pl ac e r e p ort 2 01 5 t | Con T r en nedct t iitvleePubl ic A rt 04 TREND 05 TREND 06 TREND 07 TREND 08 TREND 09 TREND 10 TREND 28 T h e pl ac e r e p ort 2 01 5 t | Con T r en nedct t iitvleePubl ic A rt and reduce the amount of traffic-related pedestrian accidents. The traditional traffic light man was animated to entertain pedestrians with dance moves while they waited to walk. The choreography came from the public themselves, as participants could dance in a booth where their movements were mapped to the traffic light in real time using Kinect technology. The playful hacking of the traditional traffic light man captivated pedestrians and resulted in 81 per cent more people stopping at the traffic light, thereby creating safer streets. The Grand Tour — London, UK The Grand Tour was an urban intervention in London that also resulted in the public interacting with the city in a unique way. Creative agency The Partners1 assisted the National Gallery2 to launch a campaign to promote its collection and increase visitation. The Grand Tour consisted of 44 high-quality replicas of famous artworks that were strategically dispersed throughout London in a variety of well-known, discreet and quirky locations. Artworks were set in traditional ornate frames with citations – recontextualising the city and its walls into a huge gallery. The artworks were supported with printed and downloadable maps with various tours, such as the one-hour ‘Lunchtime Tours’ for office workers or the ‘The Lovers’ Tour’, a curated walk to all the romantic paintings. Through this intervention we can see public space being used to create an accessible experience in art and culture, the byproduct of which is experiencing the city in a new and engaging way. 04 TREND 05 TREND 1 The Partners Cr e ati v e agency The Dancing Traffic Light — Lisbon, Portugal 2 National Gallery a rt m useu m 3Smart Ca r br a n d Urban interventions can also repurpose parts of the fabric of a city as a means to effect behavioural change and improve livability. A prime example was found in Lisbon, where the city and car brand Smart 3 launched an initiative to engage the public The Grand Tour 06 TREND 07 TREND 08 TREND Lon don, UK The Dancing Traffic Light 09 TREND Lisbon, Port uga l 10 TREND 29 T h e pl ac e r e p ort 2 01 5 t | Con T r en nedct t iitvleePubl ic A rt RainCity Housing — Vancouver, Canada Year of the Bus — London, UK Site-specific public art and urban interventions that recontextualise elements of the urban fabric can serve to powerfully provoke awareness of social issues. Spring Advertising 2 and RainCity Housing 3 developed a campaign to highlight the terrible conditions experienced by the homeless in Vancouver. Park benches were activated with statements such as ‘This is a bench. This is a bedroom’. Benches were also converted into shelters, generously inviting the homeless to sleep there: ‘Find a home here’. This provocative reframing of the use of a public bench challenges the perceptions of the everyday person in an attempt to foster awareness and compassion about the issue of homelessness. 04 TREND 05 TREND Transport for London also launched an intervention as a means to encourage the use of public transport. In celebration of the Year of the Bus, famous American photographer David LaChapelle 1 presented his Land Scape series on the rooftops of bus shelters. The works can only be viewed from the top deck of a double-decker, and it was the unconventional location and nature of an art tour by public bus that encouraged more people to use public transport. 1 David LaChapelle photogr a pher 2 Spring Advertising Agency 3 RainCity Housing Soci a l Serv ice s Orga n isation 06 TREND 07 TREND 08 TREND Year of the Bus Lon don, UK RainCity Housing 09 TREND Va ncou v er , Ca na da 10 TREND 30 T h e pl ac e r e p ort 2 01 5 t | Con T r en nedct t iitvleePubl ic A rt According to US organisation Project for Public Spaces, placemaking instils a sense of ownership in the people who use a given space and develops a sense of community pride and stewardship that is critical to creating truly sustainable cities and towns. It can be said that public art and urban interventions exemplify a similar value. They have the potential to connect the public to their environment through thoughtprovoking and memorable experiences. Inside Out — Global art project Inside Out by the French photographer JR 1 is a global participatory art project that allows groups to present their portraits as a visual statement to the community on an issue requiring action. Issues range from environmental sustainability to domestic violence and other social injustices. The large-format posters are visually confronting and pasted in a location relevant to the issue. This creates a significant connection between the group, the place, the issue and those who encounter the artwork. When done exceptionally well, the public dynamic can change in positive ways, mobilising new behaviours, perceptions and appreciation of our environment and wider community. 04 TREND 05 TREND 06 TREND 07 TREND 1JR 08 09 photogr a pher Inside Out TREND TREND Globa l a rt proj ect 10 TREND 31 T h e pl ac e r e p ort 2 01 5 t | aTirrepn ort d t iat t lter act or s 04 Airport Attractors According to the International Aviation Transport Authority (IATA), last year 3.5 billion people flew, up an extraordinary 43 per cent in only four years. 05 TREND 06 TREND 07 TREND 08 TREND 09 TREND 10 TREND 32 T h e pl ac e r e p ort 2 01 5 t | aTirrepn ort d t iat t lter act or s As air travel becomes even more affordable across the developing world, these rates are set to climb at double-digit annual growth. The escalating number of flyers directly increases the number of flights, and in turn the size and number of airports globally. Due to this heightened market competition, airports are reinventing their typically homogenous offer, which in the past has merely responded to the practical requirements of governing authorities rather than accommodating the experiential aspirations of travellers and visitors. The new airport is one that invites consumers to come in not only for transit, but also for the experience offered within. According to Raymond Kollau, co-founder of airlinetrends.com 1 , ‘Forward-looking airports are realising that they have to differentiate the passenger experience.’ Kollau says they are tackling this ‘not only by designing seamless, efficient, processes and fancy terminals, but also by creating a distinct ambiance with a unique and flexible portfolio of retail, food and beverage and service concepts’. These new city gateways have redefined the expectations of visitors and travellers alike. It is no longer acceptable to offer a sterile process-driven experience. All aspects have the potential to engage and provide a unique market proposition. As the owners have quickly learnt, such an offer broadens the appeal of the airport, ensuring consistent year-round visitation from loyal locals. From the perspective of asset owners, this underlying shift in business model relates to an increasing reliance on auxiliary sources of revenue, such as retail leasing and casual parking, as opposed to the traditional areas of passenger taxes or airline fees. 05 To support the idea of airports as attractors of visitors rather than just ‘processors’ of travellers many are exploring how they can offer a distinct local retail proposition. 06 TREND TREND 07 TREND 08 1airlinetrends.com TREND 09 TREND 10 TREND 33 T h e pl ac e r e p ort 2 01 5 t | aTirrepn ort d t iat t lter act or s San Francisco International Airport — San Francisco, US Globally, numerous examples exist of more progressive airports embracing local retail brands and food producers, few better than the retail pop-up concession program launched by San Francisco International Airport at the newly redesigned Terminal 3 1 . In all, 12 retail concessions situated in the prime ‘air side’ zone present international travellers and visitors with a range of oneoff and boutique local food, restaurants and retail operators. The guiding principle of the program is to attract parochial locals, while introducing international guests to a distinctly San Franciscan experience. From a financial perspective, the pop-up concession stands were created to allow retailers to test their concepts at SFO without a huge investment. 05 Based on the earlier experience of a redesigned Terminal 22 , this latest terminal to receive a makeover will benefit from an increased average retail spend per passenger: at $15, Terminal 2 is well above the US national average. TREND 06 TREND 07 TREND 1 Terminal 3 2 Terminal 2 San Francisco International Airport 08 TREND 09 TREND S a n Fr a ncisco, uS 10 TREND 34 T h e pl ac e r e p ort 2 01 5 t | aTirrepn ort d t iat t lter act or s Arlanda Airport — Stockholm , Sweden Beyond the internalised pop-up programs, Arlanda Airport 1 , in Stockholm, has extended the appeal of the airport for locals not willing to even enter the airport itself. First the airport revamped its food offerings to passengers travelling through the facility. In order to raise awareness of its new cafes and restaurants, the airport owners began taking samples of the cuisine to the inhabitants of Stockholm via food trucks. 05 The owners realised that accessibility was key, and with a price of SEK65 ($US10), a meal is very reasonable. As the vehicle’s location changes it keeps customers updated of its whereabouts through its own digital and social media channels. Naturally, offering a ‘sample’ of the food offer beyond the bounds of the airport is an innovative way for the airport to promote and attract locals who may not necessarily be travelling. TREND 06 TREND 07 TREND 1 Arlanda Airport Arlanda Airport 08 TREND 09 TREND Stock holm, S w eden 10 TREND 35 T h e pl ac e r e p ort 2 01 5 t | aTirrepn ort d t iat t lter act or s 05 TREND 06 TREND 07 TREND 08 TREND 09 TREND 10 TREND 36 T h e pl ac e r e p ort 2 01 5 t | aTirrepn ort d t iat t lter act or s Newark's United Terminal — New Jersey, US Into the future this local food-centric proposition will continue with airports such as Newark’s United Terminal set for a refurbishment to transform it into a food lover’s paradise. The David Rockwell Group 1 -designed space, slated to open in late 2016, provides travellers and visitors with the full range of food experiences, including a piazza-like cafe area and beer garden, and a space which physically changes from day to night. Into the future this local food-centric proposition will continue with airports such as Newark’s (New Jersey) United Terminal. Digital integration will also prove fundamental with the addition of 6000 iPads to the space, with one per seat in each dining facility and in 80 per cent of gate seating. The intention is that iPads will be equipped with card swipes, allowing travellers to purchase food from their seats. At the point of sale the restaurants will be run entirely through automated selfcheckout. In addition to facilitating the food ordering process, the iPads will also provide flight information, allowing passengers to relax while waiting for the boarding call. 05 TREND 06 TREND 07 TREND 1 David Rockwell Group De sign agency Newark’s United Terminal 08 TREND 09 TREND N ew J er sey, US 10 TREND 37 T h e pl ac e r e p ort 2 01 5 t | aTirrepn ort d t iat t lter act or s Related to the inclusion of more localised and authentic food offers is the new-found emphasis on customer dwell times (CDT). Research undertaken by UK-based Dolby Consulting¹ suggests that a doubling of the dwell time from 30 to 60 minutes increases the likelihood of food purchase. Interestingly, a longer dwell time even opens up the possibility of impulse or unplanned purchases, which generally carry a price premium. Naturally, dwell time does not need to be used for retail purchases alone. Schiphol Airport — Amsterdam , Netherlands For many travellers and visitors, the idea of using this time to relax or socialise is far more appealing. At Schiphol Airport 1 in Amsterdam, in Pier D, an ‘airport park’ has been installed. The park has created an environment which resembles a natural space, which is highly unusual for an airport. The Loft by Brussels Airlines — Brussels Airport , Belgium Similar to the Schiphol example, but sponsored by Microsoft, is The Loft by Brussels Airlines, at Brussels Airport. The new ‘connected lounge’ concept makes use of design, technology and Belgian gastronomy to create an innovative lounge environment. At more than 1200 square metres, the flagship lounge situated in Pier A is four times bigger than the previous lounge and offers guests new levels of service and amenity. The lounge contains eight different ‘hubs’, including one which was a joint collaboration between the carrier, Microsoft and innovation firm Designit. Along with inspirational spaces in which to relax or work, there are also ‘napping boxes’ in which travellers can rest. Availability can be checked in advance using the airport’s connected lounge application. Bloomberg Business Lounge — London , UK This type of brand-sponsored facility is becoming more widespread with another sponsored working and relaxation lounge being launched at Heathrow Airport, London (UK) under the name of the Bloomberg Business Lounge. 05 TREND 1 Dolby Consulting R e se a rch agency Schiphol Airport A mster da m, N ether l a n ds The Loft by Brussels Airlines 06 TREND 07 TREND 08 TREND Brussels, Belgi u m Bloomberg Business Lounge 09 TREND Lon don, UK 10 TREND 38 T h e pl ac e r e p ort 2 01 5 t | aTirrepn ort d t iat t lter act or s Gatwick Airport — Crawley, UK Converge@flySFO — San Francisco, US Similarly, the flexible office provider Regus has installed four ‘workbox’ units at Gatwick Airport, Crawley. The self-contained and noise-proof boxes provide travellers with the opportunity to make last-minute calls, finish emails or connect with colleagues by video conference. Users are charged an hourly rate or subscribe to an annual membership. Even without big-brand sponsorship San Francisco’s Converge@flySFO initiative shows how forward-thinking airports are providing work and collaboration spaces which offer a differentiated experience. Tapping into San Francisco’s entrepreneurial start-up culture, the centrally located space is dedicated to the exchange of ideas. 05 TREND 06 TREND 07 TREND 08 TREND Gatwick Airport Cr aw ley, UK Converge@flySFO 09 TREND S a n fr a ncisco, US 10 TREND 39 T h e pl ac e r e p ort 2 01 5 t | aTirrepn ort d t iat t lter act or s Tom Bradley International Terminal — Los Angeles, US and memorable space in which to spend time and pass through. The final aspect of this trend is the incorporation of notable artistic installations. One of the better examples in the past year is a seven-part multimedia feature at Tom Bradley International Terminal, Los Angeles. The result is the largest immersive multimedia system of any airport on the American continent. Four hours of original video content were created for the artworks, as well as multiple interactive capsules, using the latest in high-resolution imaging, 3D effects and interactivity based on people’s movements and realtime airport information. The installation transforms the terminal into an engaging Such iconic commissioned artworks are becoming real attractors for travellers and visitors alike. In 2013, another example at Singapore’s Changi Airport was installed. The interactive artwork allows travellers to upload and share their photos and videos. This visual data is then ‘attached’ to the animated crown of the structure which is comprised of 64 large 42-inch highdefinition screens. Regardless of the execution – artistic or not – the new airport model of attraction and user engagement is only going to become more prevalent in the future. 05 TREND 06 TREND 07 TREND 08 TREND Tom Bradley International Terminal 09 TREND Los A ngele s, Us 10 TREND 40 T h e pl ac e r e p ort 2 01 5 t | TTrraen nsf d or t i tmlat e i v e Educat ion 05 Transformative Education How and where we learn is rapidly evolving, driven in large part by the introduction of new technologies and a desire to embrace collaborative and cross-disciplinary learning formats. 06 TREND 07 TREND 08 TREND 09 TREND 10 TREND 41 T h e pl ac e r e p ort 2 01 5 t | TTrraen nsf d or t i tmlat e i v e Educat ion The continuing desire for ‘lifelong learning’ is requiring educational providers to think differently about how they present their courses, which has opened the door to educational experiences being staged in a range of unexpected places. As market expectations change, non-traditional educational entities are challenging the traditional conventions. The ongoing question is how established educational institutions will adapt in response to this changing learning landscape. The Transformative Education trend explores the factors at play in the evolution of education and learning in this new age. Since the early 2000s, cities in the developed world have recognised the benefit of developing innovation districts, which encourage emerging industries and support entrepreneurs. Boston Innovation District — Boston, US One such example is the Boston Innovation District, which has emerged with the full support of local council and private investors. The mission for the development of the space is to ‘build, strengthen and connect individuals and communities of innovators while expanding reach, visibility and benefits of the Greater Boston’s innovation economy’. The district is grounded by a communitybased centre called the District Hall 1 , a place to gather to share ideas and knowledge. This collaborative destination offers a full complement of workspaces, classrooms, an assembly space and ‘flexible-use pods’ as well as an allimportant on-site cafe. The investment in this facility demonstrates the importance of knowledge sharing and rapid learning in the development of new enterprises. It is a case of understanding the needs of the users of an innovation precinct, thus supporting the entire community. 06 TREND 07 TREND 1 District Hall comm u n it y cen tr e Boston Innovation District 08 TREND 09 TREND Boston, US 10 TREND 42 T h e pl ac e r e p ort 2 01 5 t | TTrraen nsf d or t i tmlat e i v e Educat ion As businesses are responding to these changes the focus turns to the way in which workers of the future are being taught: what are they learning and which skills are critical in this new age? As pointed out in the 2013 McKinsey1 Global Institute report Disruptive technologies: Advances that will transform life, business and the global economy', in order to prepare economies for the new world order of technology and innovation-driven business, educational providers must already be rethinking how they deliver their product and moving beyond traditional spaces. University of Technology — Sydney, Australia The University of Technology Business School, located in Sydney, has placed this new order front and centre, establishing new learning approaches in spaces that foster skills the school sees as being necessary for leaders in the future. Prolific architect Frank Gehry2 was commissioned in 2009 to create the learning space that would emphasise creativity and innovative thinking through interdisciplinary collaboration and in doing so would encourage the cross-pollination of ideas. Driving this paradigm shift is the Business School’s approach to preparing students for the demands of the world by producing ‘integrative thinkers’ who can combine traditional business skills with those of more creative disciplines. 06 TREND 1 McKinsey & Company consu lting fir m 1 Frank Gehry A rchitect 07 TREND 08 TREND University of Technology Sy dn ey, Austr a li a 09 TREND 10 TREND 43 T h e pl ac e r e p ort 2 01 5 t | TTrraen nsf d or t i tmlat e i v e Educat ion On a macro scale, the democratisation of education is another aspect facing nations and governments of the world. Knowledge Plazas — Rio de Janeiro, Brazil In Rio de Janeiro, the local Mayor and current government have invested heavily in the building of six ‘Knowledge Plazas’ or ‘Knowledge Spaceships’. These digitally geared education facilities are located in the city’s favelas and are seen as a way of giving greater access to digital technology and thus greater levels of education for the masses. It is this high exposure to technology and learning programs that the government hopes will bring about an end to the poverty cycle. The pivotal point driving this ambitious outcome is that the spaces will provide excellent educational opportunities to both adults and children in order to build skills and increase access to information, which the government says is a ‘right that is owed to all citizens’. Broader access to the internet, faster internet speeds and the proliferation of access to online learning has spurred on an ‘education by demand’ trend. This model, where universities now compete with the likes of free online course providers such as Coursera 1 , gives aspiring students access to greater options about what they learn, when they learn and how they learn. This is education delivered ‘by convenience’ through very different fee models – if they are not already free. General Assembly2 delivers career-enhancing courses online or in small educational facilities in cities around the world. It runs courses over a variety of periods, with some lasting just weeks or even hours. 06 TREND 1Coursera Telecommunications company 2 General Assembly Training School Knowledge Plazas R io de Ja n eiro, Br a zil 07 TREND 08 TREND 09 TREND 10 TREND 44 T h e pl ac e r e p ort 2 01 5 t | TTrraen nsf d or t i tmlat e i v e Educat ion 06 TREND 07 TREND 08 TREND 09 TREND 10 TREND 45 T h e pl ac e r e p ort 2 01 5 t | TTrraen nsf d or t i tmlat e i v e Educat ion Konnektid — Amsterdam, Netherlands Laneway Learning — Australian cities and Singapore Laneway Learning is a similar program that pushes this convenience model even further by holding classes in non-traditional learning environments, such as cafes, bars or event spaces. With a mission to make education ‘as accessible and inexpensive as possible’, Laneway Learning courses are taught by experienced ‘members of the community’ or professionals rather than qualified teachers. Its mission is to provide greater access to education by making it an easy experience to integrate into one’s life. Laneway Learning operates out of four Australian cities and Singapore. In an effort to harness the collective knowledge of persons across age groups, ethnic backgrounds and professional expertise, the online learning and social connection platform Konnektid has emerged. With an ethos similar to Laneway Learning, Konnektid says ‘the potential to learn anything is right in your own neighborhood’. The idea behind this online learning network is to activate the knowledge of communities and to encourage people to share their skills or expertise with others. In doing so, this model helps to ignite a sense of community spirit. Having started in Amsterdam, the online platform is now available for persons interested in learning or ‘teaching’ in all cities globally. 06 TREND 07 TREND Laneway Learning Austr a li a n citie s a n d Singa por e Konnektid A mster da m, N ether l a n ds 08 TREND 09 TREND 10 TREND 46 T h e pl ac e r e p ort 2 01 5 t | TTrraen nsf d or t i tmlat e i v e Educat ion These 'schools' are run from high-street retail locations challenging the notion of where we believe education and learning can occur. The School of Life — London, UK Increasing access to education by delivering learning experiences outside traditional classrooms is also demonstrated by The School of Life. An initiative led by mainstream philosopher Alain de Botton 1 , the ‘school’ concentrates on teaching subjects that relate to ‘emotional intelligence’ and asks students to ‘step back and think intelligently about central emotional concerns’. The School of Life operates in eight locations worldwide and each offers a range of classes, workshops or ‘everyday adventures’. These ‘schools’ are run from high-street retail locations, with each including a cafe and retail store. As such, they challenge the notion of where we traditionally believe education and learning can occur. Blackhorse Workshop — London, UK A more ‘hands-on learning experience’ is Blackhorse Workshop, located in London. This ‘community of makers’ opened its doors to the public in 2014 and is supported by various government funds. Blackhorse boasts a professional wood and metal workshop on site and encourages people to use the space to make, repair and experiment in the company of experienced technicians, trade professionals, craftspeople and hobbyists. It operates on a membership model, which provides access to the various workspaces, classes and events. Blackhorse also serves as a meeting ground for people with a shared passion, knowledge and interest, with a cafe located on site. 06 TREND 1 Alain de Botton Philosopher TREND 08 TREND The School of Life Lon don, UK 07 Blackhorse Workshop 09 TREND Lon don, UK 10 TREND 47 T h e pl ac e r e p ort 2 01 5 t TK Park is a hub for learning and was designed to provide 'easy to access' information for the public. | TTrraen nsf d or t i tmlat e i v e Educat ion TK Park — Bangkok, Thailand Blurring the lines between commercial spaces and those traditionally assigned to education is TK Park in Bangkok. The knowledge park is located in the grand shopping precinct called Central World 1 . Owned and operated by the Thai government, TK Park is a hub for learning and was designed to provide ‘easy to access’ information for the public. The vision was for it to be ‘convenient for every user to learn creatively for all their lives’. The facility houses a multimedia library and 4D cinema specifically for children, designed to develop reading and learning behaviours and habits in an enjoyable environment. In addition to these spaces, there is a ‘mind room’ for ideas exchange and creative forums, a quiet room, a music library and a ‘dream yard’ for creative and artistic exploration. 06 TREND 07 TREND 1 Central World Shopping Mall TK Park 08 TREND 09 TREND Ba ngkok , Th a il a n d 10 TREND 48 T h e pl ac e r e p ort 2 01 5 t | M T ic r ero n d-Ltiivtilng e 06 Micro-Living According to the United Nations 2014 report 'World Urbanization Prospects', by 2050, the global population expected to live in cities will rise to 6.33 billion, or 66 per cent of the world’s total forecast population of 9.6 billion. 07 TREND 08 TREND 09 TREND 10 TREND 49 T h e pl ac e r e p ort 2 01 5 t | M T ic r ero n d-Ltiivtilng e However, this rate of urbanised population is already considerably higher within individual countries, such as the United States, with roughly 82 per cent of the population living in urban areas. Demographic changes are also occurring at a rapid rate, specifically the ever-increasing rise in single-person households (in cities such as New York, 34 per cent, or San Francisco, 39 per cent) and an ageing population. Combine this with economic factors, such as increasing fossil-fuel energy costs and scarcity of natural resources, and the case for smaller-scale living is strong. increase in the average size of residential dwellings compared to the historically compact living quarters. The trend of ‘living small’ is certainly not new. Originating in Japan and practised due to a shortage of land, families historically lived in row houses with around ten square metres of core living space and large communal areas. By the late 1980s even the Japanese had discovered the world’s appetitie for larger homes, with a ten-fold The latest ‘small-living’ trend can be divided into two main categories: societal – which is driving supply – and on the demand side, livability. However, in recent years the global trend is undoubtedly moving back towards smaller living environments, with larger communal spaces traded for more central locations, access and amenities. 07 TREND 08 TREND 09 TREND 10 TREND 50 T h e pl ac e r e p ort 2 01 5 t | M T ic r ero n d-Ltiivtilng e SmartSpace — San Francisco, US For example, several municipalities in the United States are waving existing zoning regulations to allow the construction or re-purposing of smaller dwellings. As San Francisco Supervisor Scott Wiener1 remarked in 2013 on the passing of his legislative act, ‘we need to think outside the box in providing housing for our population’. Wiener sponsored the legislation to allow 375 ‘micro-apartments’ under the development name of SmartSpace to proceed. Societal changes, such as population growth and the rise of singleperson households, increasing costs of purchasing residential property and relaxed legislation incentivising the conversion of existing property, have all driven supply. Panoramic Interests 2 (US), which has been a leader of this trend and built the first 120 SmartSpace micro-apartments in San Francisco's SoMa precinct, developed SmartSpace in San Francisco’s SoMa precinct as a demonstration project used to evaluate ‘the potential of high performance, net zero energy, factory built dwellings in dense urban environments’. The project consisted of 23 units which were fully assembled in a factory outside San Francisco (including all cabinets, finishes, fixtures and lighting) and delivered to the tight laneway site in central San Francisco. The four-storey building was erected over the course of just four days. 1 Scott Wiener Sa n Fr a ncisco Boa r d of Su perv isor s 2 Panoramic Interests de v eloper s SmartSpace 07 TREND 08 TREND 09 TREND S a n Fr a ncisco, US 10 TREND 51 T h e pl ac e r e p ort 2 01 5 t | M T ic r ero n d-Ltiivtilng e Texas Micro — San Antonio, US Across the United States, other boutique developers are specialising in small-living projects, such as AREA Real Estate 1 which has repurposed a former indoor shopping mall located in Providence, Rhode Island, into 48 efficiently designed micro-loft living spaces. This and another project to be completed later this year in San Antonio – 100 units termed ‘Texas Micro’, with each small apartment ranging between 15 and 25 square metres – indicate that the trend is not only found in the largest global cities. Combined with the increasingly accepting governance and legislative environment, the financial attractiveness of this type of development is also encouraging supply. The relative cost of dwellings may be more affordable; however, the comparative square metre price often carries a premium. As noted by Bloomberg Businessweek in ‘Micro-Apartments in the Big City’: ‘Quarters may be small, but rents are not’. On the demand side, shifting livability preferences, both ‘hard’ and ‘soft’, have encouraged the adoption of small living. These factors include proximity to infrastructure, workplaces, retail hubs and existing social networks. Added to this is the belief among buyers that more densely populated precincts offer an enriched cultural and social experience. Living and working in close proximity provides many benefits. It produces not only the market demand for a range of services presented in small footprints – micro or niche businesses that would seldom thrive in a less densely populated precincts – but also provides an ever-present social attraction and activity, satisfying our basic need for interaction. Additionally, for those who embrace small living there is a ‘feel-good’ factor that their lifestyle contributes to a reduction in environmental impact and conserves natural resources. 1 AREA Real Estate bou tiqu e de v eloper 2 Panoramic Interests de v eloper Texas Micro 07 TREND 08 TREND 09 TREND S a n A n ton io, US 10 TREND 52 T h e pl ac e r e p ort 2 01 5 t | M T ic r ero n d-Ltiivtilng e 07 TREND 08 TREND 09 TREND 10 TREND 53 T h e pl ac e r e p ort 2 01 5 t | M T ic r ero n d-Ltiivtilng e The application for the trend is not solely focused on interior spaces. It is the associated implications for city planning, with a much greater dependence on communal, typically outdoor, facilities, amenities and infrastructure, which will deliver the most noticeable changes for inner-urban residents. This requirement is what Michael Gamble, associate professor at Georgia Tech School of Architecture 1 , describes as a ‘very healthy balance between what we call the public and private realm’. If this balance is not achieved, Gamble warns that ‘there is a tipping point related to general health [associated with] small apartments’. such as ‘Paradiset 19-21’, located in central Stockholm, are on the rise. According to the Swedish architects, Kjellander + Sjöberg, the project promotes ‘green space and social-ecological resilience. Given the dense inner city location, every available space is secured and used to provide recreation and positive experiences for the residents.’ To support the residents’ experience, the development includes a series of expansive green roof terraces containing both communal and private spaces for spending time outdoors, cultivation, playing and socialising. Paradiset 19-21 — Stockholm, Sweden In response to this need for a ‘balanced’ public and private realm, prototype projects 07 TREND 1 Georgia Tech School of Architecture college Paradiset 19-21 08 TREND 09 TREND Stock holm, S w eden 10 TREND 54 T h e pl ac e r e p ort 2 01 5 t | M T ic r ero n d-Ltiivtilng e Other examples of smart thinking are being practised by architects, interior and industrial designers who are attracted to the interrelated challenges of resolving multiple uses in compact spaces. Muji Vertical Apartment — Tokyo, Japan Across the world, these types of one-off individual dwelling prototypes can range from the brand-led (Muji’s vertical Tokyo apartment – three-storey pre-fabricated unit), to social housing concepts (Bamboo Micro Homes – utilising spaces within Hong Kong’s abandoned factory buildings), to construction company initiatives (Dutch Heijmans ONE pre-fab moveable home) and the iconic (New Zealand’s Crosson Clarke Carnachan’s 40 square metre double-storey movable beach residence). On the fringes of the movement proponents are practising ‘upcycling’ or re-use of either spaces of materials. One of the more noteworthy projects was undertaken by Savannah College of Art and Design 1 , based in Atlanta, Georgia. The prototype project asked students to develop solutions to the growing urban housing changes in cities worldwide by designing temporary living solutions all within a repurposed parking structure situated on its Atlanta campus. Students have the added benefit of living in the spaces once complete. 07 TREND 1 Savannah College of Art and Design design school Muji Vertical Apartment 08 TREND 09 TREND Tok yo, Ja pa n 10 TREND 55 T h e pl ac e r e p ort 2 01 5 t | M T ic r ero n d-Ltiivtilng e The final ‘smart’ aspect of this trend relates to the creation of smallliving objects found within these spaces. As many of these projects are unable to use standard furniture and fittings, developments often commission designers to customise bespoke transformable furniture, even going to the length of individualising each dwelling through the use of 3D-printed technology. Additionally, architectural hardware companies, such as bathroom products brand TOTO 1 (Japan), have designed fittings specifically for small living. The Aquia toilet can be accommodated in a bathroom as small as 0.84 square metres, its innovation being a ultra-thin high-efficiency water tank hidden within the backing wall. The product not only saves on water expenses, but also better utilises the limited available space. With technological advancement supporting a greater degree of mass customisation, smart density will only continue to enhance how we live, inside and out. 07 TREND 1TOTO sanitary ware producer 08 TREND 09 TREND 10 TREND 56 T h e pl ac e r e p ort 2 01 5 t | cTon r esncious d t i t leen v i ron m e n t s 07 Conscious Environments More than cosmetic beautification through greenery, this trend applies principles of environmental psychology to ensure the built environment supports the physical and emotional wellbeing of its occupants. 08 TREND 09 TREND 10 TREND 57 T h e pl ac e r e p ort 2 01 5 t | cTon r esncious d t i t leen v i ron m e n t s While the benefits of designing for wellbeing have been previously accepted, the widespread application of this trend has been linked to the development of measurement analytics which for the first time have the potential to quantify the financial gains derived from conscious environments. These workplace productivity gains or residential price premiums have led the global property sector to consciously create environments with the wellbeing of occupants the leading consideration. One of the world's leading developers in the wellbeing space, Delos1 (US), has delivered a range of projects across sectors since forming in 2011. However, one of it's landmark residential developments, described as a ‘wellness loft 2’, is located in the Meatpacking District, Manhattan. As the company outlines, ‘the loft was privately commissioned for a family seeking a home that would enhance their lives and optimize their health’. The more than 75 wellness amenities and innovations are mostly unseen by the naked eye and help improve the occupants’ air, water, light, nutrition and sleep. The most established area of study, and hence evidence documenting the benefits of conscious environments, is found within the health sector. One such study of whether these environments improve patient recovery or resident wellbeing was undertaken by the University of Exeter Medical School 3 (UK), which found that gardens provide therapeutic relief for dementia patients. Published in the Journal of the American Medical Directors Association 4 , the research examined the effects of gardens on the mental and physical wellbeing of dementia patients in nursing homes and found that they were proven to lower the agitation levels of the patients. 1Delos W elln e ss R e a l E state 2 Wellness Loft De v elopmen t 3 University of Exeter Medical School 4 Journal of the American Medical Directors Association Pu blication 08 TREND 09 TREND 10 TREND 58 T h e pl ac e r e p ort 2 01 5 t | cTon r esncious d t i t leen v i ron m e n t s Brooklyn Grange — Brooklyn, US Moyo — Cape Town, South Africa This same ‘garden’ concept has been applied across a range of development types, including not-for-profit, community, residential and commercial. One of the earlier rooftop examples, Brooklyn Grange continues to operate the world’s largest rooftop soil farms, across two rooftops in Brooklyn, New York City. To date, the project has sold more than 50,000 kg (120,000 lbs) of vegetables to restaurants and directly to the public through weekly market stalls. The practice of urban farming, first seen in widespread application on the rooftops of Brooklyn, had made its way to Cape Town, South Africa by early 2013. The Moyo Waterfront Development is a twostorey restaurant, open-air food market and ‘urban farm’. Unlike Brooklyn Grange, the 2000-square-metre development covers all four product life stages on-site: growing, cultivating, selling and eating. It even contains an aquaponic urban farm which supplies live fish to the restaurant. Since completion in 2013, the development has been commercially successful, with more than 23 million visitors per year attracted to the city’s waterfront precinct. Brooklyn Grange 08 TREND Brook ly n, US Moyo Ca pe tow n, sou th a fr ica 09 TREND 10 TREND 59 T h e pl ac e r e p ort 2 01 5 t | cTon r esncious d t i t leen v i ron m e n t s Pasona Group — Tokyo, Japan Even workplaces are tapping into the benefits of urban farming. The Pasona Group headquarters, located in the heart of sprawling Tokyo, is on paper a ninestorey, 20,000-square-metre inauspicious commercial building. However, inside the building there is more than 4000 square metres of green growing space with 200 species, including fruits, vegetables and rice that are harvested, prepared and served at the cafeterias within the building. All this makes the Pasona building the largest and most direct farm-to-table of its kind ever realised inside an office building in Japan. The true benefits, of course, are found beyond these sorts of statistics, with the building’s architects, New York-based Kono Designs1 , stating that Pasona Urban Farm ‘creates a unique workplace environment that promotes workers’ productivity, mental health, and social interaction and engages the wider community of Tokyo by showcasing the benefits and technology of urban agriculture’. 1 Kono Designs A rchitect Pasona 08 TREND 09 TREND Tok yo, Ja pa n 10 TREND 60 T h e pl ac e r e p ort 2 01 5 t | cTon r esncious d t i t leen v i ron m e n t s 08 TREND 09 TREND 10 TREND 61 T h e pl ac e r e p ort 2 01 5 t | cTon r esncious d t i t leen v i ron m e n t s As the Pasona Group has recognised, the benefits of conscious environments are clear when applied to workplaces. As a 2014 report from the World Green Building Council (WorldGBC) 1 supports, there is ‘overwhelming evidence’ that office design significantly impacts the health, wellbeing and productivity of staff. The study, entitled Health, Wellbeing and Productivity in Offices: The Next Chapter for Green Building 2 , asserts that a broad range of factors – from air quality and lighting, to views of nature and interior layout – have the potential to positively improve the satisfaction, productivity and retention of employees within workplaces. For example, improved indoor air quality, covering lower concentrations of CO2 and pollutants and high ventilation rates, can lead to productivity improvements of 8–11 per cent alone. This is further endorsed by primary research undertaken by Place Associates 3 through the Workplace Efficiencies and Behaviours Benchmark (WEBB) 4 , which surveyed more than 8000 Australian workers to determine the environmental factors, such as ‘access to natural light’, that directly correlate to employee satisfaction and productivity. World Green Center — Santiago, Chile One yet-to-be-completed example of a large-scale commercial site which is recognising the importance of natural light is the World Green Center, located in Santiago. The offices were designed around an imperative of natural light with 100 per cent coverage in all spaces. Interestingly, artificial light is used only by night – not at all during the day. Other worker considerations include green roof terraces which connect with 900 people from top-floor offices. As the project architects cCe commented, ‘the relationship with nature increases [the] mind health of every worker and helps in having a healthy work environment’. Additionally, public green parklands cover 70 per cent of the site: ‘For the people who do not have greenery in their immediate office area, there is a public park at the street level, allowing everyone access to green space’. 1 World Green Building Council 2 Health, Wellbeing and Productivity in Offices: The Next Chapter for Green Building 3 Place Associates 4Workplace Efficiencies and Behaviours Benchmark World Green Center 08 TREND 09 TREND S a n ti ag o, Chile 10 TREND 62 T h e pl ac e r e p ort 2 01 5 t | cTon r esncious d t i t leen v i ron m e n t s St Canice’s Rooftop Kitchen Garden — Sydney, Australia The social benefits of conscious environments are also starting to be realised. St Canice’s Rooftop Kitchen Garden, located in Sydney, Australia, offers refugees seeking asylum the opportunity to participate in a meaningful activity during the long periods of time when they are unable to work prior to their applications being granted. The garden volunteers, many of whom possess farming knowledge gained in their homeland, grow a range of herbs and vegetables which supply local restaurants as well as the weekly soup kitchen. The kitchen garden, situated on the previously unused rooftop above St Canice’s Church, is hoping to partner with nearby St Vincent’s Hospital 1 in providing a horticultural therapy program to patients. 1 St Vincent’s Hospital St Canice’s Rooftop Kitchen Garden 08 TREND 09 TREND Sy dn ey, Austr a li a 10 TREND 63 T h e pl ac e r e p ort 2 01 5 t | cTon r esncious d t i t leen v i ron m e n t s Hualien Wellness and Residential Development — Taiwan These community-led programs typify a wider global trend towards the creation of holistic environments which better consider the wellbeing of occupants. One such example is the yet-to-be-completed Hualien Wellness and Residential Development, located on the eastern coast of Taiwan. The demographic profile of the area is changing, facilitating a growing demand for places where retired seniors can enjoy an active lifestyle. The entire site is designed around the philosophy of ‘neighbourly interaction’. According to the Danish landscape architects Bjarke Ingels Group (BIG), ‘the buildings are shaped to encourage the growth of a community that is health-conscious and productive’. In addition to designated speed-walking paths, a public path wraps around the entire complex and is studded with interesting activities to spark interest and encourage more walking and exercise, such as an observation point, performance stage, shops and restaurants. Even the harsh winters have been considered, with an underground jogging path also serving as an excellent short cut to all buildings via an interior route. However, it is the public path which becomes the main artery for the development, what BIG 1 describes as a ‘social condenser; a path where people can leisurely shop, have informal gatherings, go jogging, or take walks after dinner’. Further, the development encourages social interaction by only fitting units with basic functions, reinforcing the need to visit the array of amenity spaces provided and building a sense of community. 1 BIG – Bjarke Ingels Group 08 TREND Hualien Wellness and Residential Development 09 TREND Ta i wa n 10 TREND 64 T h e pl ac e r e p ort 2 01 5 t | cTon r esncious d t i t leen v i ron m e n t s City For All Ages — Singapore Similarly, the ‘City For All Ages’ program was a Singaporean government initiative focusing on connecting the elderly with their surrounding environment. The initiative looked to improve the way elderly people live in the city, by reviewing how the urban environment could better meet their needs. Some of the suggested improvements required only minimal investment and significantly improved the everyday livability of the city, including recommendations to provide better pedestrian access, increase crossing times at lights and establish local seniors’ activities. Importantly, conscious environments can have lasting positive effects. Reseachers from the University of Exeter Medical School 1 noted that moving to a greener urban area can have sustained mental health gains. According to the research, residents who lived near natural space had significantly improved mental health up to three years after their move away from this natural environment. 1 University of Exeter Medical School E x eter , UK City For All Ages 08 TREND 09 TREND Singa por e 10 TREND 65 T h e pl ac e r e p ort 2 01 5 t | Digi T r e ta n dltRi t eta l e i l 2 .0 08 Digital Retail 2.0 The continuing convergence of the digital and physical retail economy has reached a point of true blurring. No longer are digital retailers awkward in the physical world and physical retailers cumbersome in the digital world. 10 TREND 66 T h e pl ac e r e p ort 2 01 5 t | Digi T r e ta n dltRi t eta l e i l 2 .0 The rapid rise of complementary digital technologies is making it possible to seamlessly integrate the two. Such examples provide customers and the general public with more reasons to engage in spaces, to spend and to return. Contrary to what many feared, digital disruption is not making physical spaces redundant, it is in practice making them more tailored and relevant. There are two main movements impacting this next generation of digital retail convergence: traditional retailers introducing real-time and intuitive userdriven services, and emerging online operators challenging the physical marketplace through an online mindset. Rebecca Minkoff — San Francisco, US The San Francisco Rebecca Minkoff boutique has partnered with eBay inc. 1 to create an engaging and convenient customer experience which merges online and physical shopping. The store has a mirror which functions as an interactive interface displaying the season range and style pairings. Customers can digitally browse and select their desired items from the mirror display. Their selection is received by the store assistants who proceed to set up a fitting room with the chosen items. Fitting rooms are also equipped with an interactive mirror which displays the selected items and allows customers to save a digital record of their visit, call a store assistant, and populate a ‘cart’ of items which can be purchased via PayPal 2 . The mirror also has customisable environmental lighting allowing the customer to see how their outfit fares in different scenarios; some include ‘North Beach Morning’, ‘Golden Gate Sunset’ and ‘Mission After Dark’. This is a customer consideration which, until now, has not yet been responded to in a retail scenario. The Rebecca Minkoff is a highly considered customer experience which uses digital technology to not only enhance the physical experience in store, but also to anticipate customer considerations for future physical experiences. 1 eBay inc. e - commerce compa n y 2PayPal on lin e pay men ts system Rebecca Minkoff S a n Fr a ncisco, US 10 TREND 67 T h e pl ac e r e p ort 2 01 5 t | Digi T r e ta n dltRi t eta l e i l 2 .0 Hointer — Seattle, US One of the key areas for convergence is the direct application of digital technology to the physical sales environment. The Seattlebased retail technology company Hointer is one of the leading proponents of a truly integrated digital/physical experience. Established in 2012 by Nadia Shouraboura, an ex-Amazon supply chain and fulfillment manager, the organisation is fundamentally changing the way customers interact and purchase the product. Already the organisation has a physical store presence in the United States (New York City, San Francisco and Seattle) with another store in the fast-growing Asian market (Singapore). However, their business objective is more focused on licensing the technology to existing physical retailers, particularly those in the fashion sector. An important aspect of Hointer’s model is that the stores have one-fifth of the floor space of traditional stores, which significantly lowers overheads. This is largely due to the inventory being solidly packed into storage areas rather than displayed on shelves. The automation of the sales and selection process through a mobile application allows for half the number of staff, who in turn have more time to serve customers when the need arises. 1 Warby Parker US R eta iler The automation allows for customers to scan items to access peer reviews, product information and previous purchases. Once selected, the products are delivered by robotic technology to the change rooms. As all items are coded with RFID technology, items which are not appropriate are simply dropped through a chute for sorting. The group estimates that costs for retailers will be substantially lower, while the sales uplift is thought to be between 30 and 50 per cent. As Shouraboura notes, ‘Customers who come to Hointer end up trying on a lot more items […] because it’s very fast’. In addition, there are numerous examples of e-tailers moving from the online-only environment to physical spaces, including US-based Warby Parker1 , Bonobos 2 , Birchbox 3 and Etsy4 , along with Australianbased Shoes of Prey5 . 2Bonobos US R eta iler 3Birchbox US R eta iler 4Etsy Globa l R eta iler 5 Shoes of Prey Austr a li a n R eta iler Hointer Se attle , US 10 TREND 68 T h e pl ac e r e p ort 2 01 5 t | Digi T r e ta n dltRi t eta l e i l 2 .0 10 TREND 69 T h e pl ac e r e p ort 2 01 5 t | At the other end of the spectrum, traditional physical owners and operators are capturing the attention of tech innovators and entrepreneurs with the aim of leveraging their capability. Digi T r e ta n dltRi t eta l e i l 2 .0 Bespoke — San Francisco, US At the other end of the spectrum, traditional physical owners and operators are capturing the attention of tech innovators and entrepreneurs with the aim of leveraging their capability. One such example, termed ‘Bespoke’, is opening in Spring 2015 with their San Francisco centre. Developed by the innovation division of Westfield Labs1 , Bespoke is described as a ‘place that provides co-working, event and technology demo spaces all under one roof’. The business believes that with an ‘eye for retail, and a heart for tech’, they are well positioned to create a place where ‘fashion runway shows and hackathons could happen side-by-side’. The space itself is fully customisable to play host to the wide range of events that appeal to the entrepreneurial culture of San Francisco. Central to supporting collaboration between users is a co-working space situated next to the multipurpose function facility. For prospective retailers, Bespoke creates a space where retail innovators can test their products in a unique retail environment with 20 million visitors a year. The purpose-built space will provide 24-hour access for users along with a range of amenities, including a quiet library area, bocce court and climbing wall. Importantly, the demonstration space will have large screens, including a 10-metre-high video wall, and what Westfield has termed a ‘friction-free booking system’. For Westfield 2 , the Bespoke initiative comes at a time when shopping centre owners and developers are feeling exposed to the effects of agile online retailers and struggling to remain relevant with the next generation of shopper. In providing this space, the business is seeking to appeal to both shoppers looking for entertainment and to retailers who are eager to test prototypes with their target customers. 1 Westfield Labs Digita l l a b 1Westfield De v eloper Bespoke Sa n Fr a ncisco 10 TREND 70 T h e pl ac e r e p ort 2 01 5 t | Digi T r e ta n dltRi t eta l e i l 2 .0 Kate Spade Saturday — New York, US There are many examples of customercentred technology within retail settings, which aim to enhance the retail experience and deliver strong financial returns. One of the key areas for exploration by physical retailers has focused on extending trading hours or locations. For savvy retailers, their primary consideration is how best to counter the perceived and actual benefits of their online competitors by offering their products when and where desired. Launched in 2013 to much acclaim, the Kate Spade Saturday stores were an innovative partnership with eBay 1 . The four Manhattan-based shopfronts operated as 24-hour online stores. Through a mounted touchscreen, customers could order a product and schedule a one-hour delivery of this product anywhere in Manhattan. This approach allows for instant gratification while not requiring customers to wait at their homes – the delivery could be directed to any address, from a cafe to a street corner. These types of physical and digital retailer partnerships are set to continue. As eBay noted, the partnership ‘brings the best of online shopping into the physical world, and rolls mobile technology, same-day delivery, and seamless digital payments into one end-to-end customer experience’. For Kate Spade 2 , the ability to access the digital delivery services on offer through eBay was critical to the success of the initiative. 1eBay e - commerce compa n y 2 Kate Spade Fa shion House Kate Spade Saturday N ew Yor k , US 10 TREND 71 T h e pl ac e r e p ort 2 01 5 t | Digi T r e ta n dltRi t eta l e i l 2 .0 For other physical retailers, the question of delivery (access and timing) has led to the creation of some unexpected partnerships. In June 2014, Sydney gelato retailer Gelato Messina 1 teamed up with Uber2 to provide logistic support for a one-day promotion which encouraged new customers of the Uber service to download the application to claim a free ice-cream delivery after entering the codeword ‘ice-cream’. Uber Corner Store — Washington DC, US In the United States, the ride-share service has launched ‘Uber Corner Store’ in limited areas of Washington DC. The on-demand product delivery service provides users with the opportunity to order from the most popular 100 convenience store items, such as allergy medicine, nappies and toothpaste, through the Uber application. It is expected that following a trial period, Corner Store will be rolled out to further locations in the United States and beyond. 1 Gelato Messina gel ato r eta iler Deliv — Online, US Also in the United States, Deliv is a crowdsourced delivery service used by retailers such as Williams-Sonoma 3 and a growing number of shopping centres owned by companies, including General Growth Properties 4 and Simon Property Group 5 . The service operates by offering shoppers within a certain distance of the centre to have their purchase delivered the same day. The service covers all purchases: online and in-store. In some instances, such as at Chicago’s Water Tower Place 6 , the Deliv service was free (waiving the typical $5 fee) for an initial introductory period, as the owner, General Growth, wanted to acquaint shoppers with the service. 2Uber tr a nsportation n et wor k 3Williams-Sonoma R eta il Compa n y 4 General Growth Properties r e a l e state in v e stmen t trust 5 Simon Property Group commerci a l r e a l e state 6 Chicago’s Water Tower Place Shopping Cen tr e Uber Corner Store Wa shington DC, US Deliv On lin e , US 10 TREND 72 T h e pl ac e r e p ort 2 01 5 t | Digi T r e ta n dltRi t eta l e i l 2 .0 Posse — Online Described as ‘Pinterest meets Facebook meets Trip Advisor’, Posse is a highly visual word-of-mouth travel advice site, driven and resourced solely by users of the service. The service provides locationspecific recommendations from friends and allows users to create itineraries for places they would like to visit in the future. One of the most interesting features of the service is the ability for users to create their own street or neighbourhood – linking previously disparate locations together as one holistic offer. Food, one of the most time-sensitive commodities, is also receiving the digital retail 2.0 treatment. Dine-on-time — US Dine-on-time (US) and Eat-on-time (Australia), an initiative developed by Westfield Labs1 , links food retailers with delivery services. However, the future of this movement could apply a dynamic pricing structure to the service, either through constraining supply, such as Table 8 2 restaurant in San Francisco, which opens reservations at popular restaurants just days in advance; SeatMe 3 (US), which allows restaurants to notify diners if tables open up at the last minute; or Resy4 (US), a service that places a price premium on reservations for tables at peak times. However, the next generation of digital retail is not only advantageous for techsavvy retail start-ups. For large-scale urban precincts and cities, there are also opportunities in this new digital world as two newly launched progressive services demonstrate. Similar online services, such as San Francisco-based The Bold Italic 5 , provide curated location-specific information on nearby retailers and operators to an increasingly localised audience. Extending beyond the typical events guide, the information and reviews are tailored for neighbourhoods, or what The Bold Italic calls ‘micro-hoods’. Each of the locations has a network of retailers and operators who participate in annual events that activate the immediate area through one-off offers and promotions. 1 Westfield Labs Digita l l a b 2 Table 8 r e servation serv ice 3SeatMe r e servation serv ice 4Resy R e servation a pp 5 The Bold Italic On lin e m aga zin e Dine-on-time and Eat-on-time On lin e , US a n d Austr a li a Posse On lin e , US 10 TREND 73 T h e pl ac e r e p ort 2 01 5 t | Sm T raert n d Ci t ittilees 09 Smart Cities Cities are increasingly collecting data about the vital signs of a city to help decide how to place resources and respond to issues. 10 TREND 74 T h e pl ac e r e p ort 2 01 5 t | Sm T raert n d Ci t ittilees While this approach has been taken for at least the past decade, the real development in this area is in the application of information, with massive amounts of data being used for the optimisation of urban services, not solely for sensing variables. The collection of urban data had been fundamental in informing the possibilities of sensor technology and the power of the analytics. Attention is now turning to the commercialisation of the technology and analytics through the creation of digitally enhanced urban services. Whether these are offered by the municipality or by private third parties, the realm of service provision in our cities has expanded and the commercial applications are clearly evident. Kashiwa-no-ha ‘Smart City’ — Kashiwanoha, Japan Often the easiest way of creating and testing intelligent-city technologies is within the fixed confines of a city itself. Kashiwano-ha Smart City 1 , located outside Tokyo, is one such example. It is a leading intelligentcity business project which aims to solve global problems present in large-scale urban development. In Kashiwa-no-ha Smart City, the views of residents are taken into consideration to establish a safe and sustainable city. These views are then applied to various public infrastructure systems and facilitated by a social systems coordinator (SSC) who acts as a conduit between city managers and residents. While understanding the state of the infrastructure and providing operational support, the SSC also offers practical advice for optimal use. In this way, the SSC plays an important role in maintaining the ideal balance between effective community management and resident satisfaction while operating urban and service infrastructures. Kashiwa-no-ha K a shi wa noh a , Ja pa n 10 TREND 75 T h e pl ac e r e p ort 2 01 5 t | Sm T raert n d Ci t ittilees Array of Things — Chicago, US Similarly, Chicago has embraced the benefits of partnership, this time from academic institutions and NGOs. The University of Chicago 2 , School of the Art Institute of Chicago 3 and Argonne National Laboratory4 will managing a network of 50 sensor nodes installed on lampposts. The project is part of the ‘Array of Things’ initiative, a collaborative endeavour which aims to gather behavioural data on how Chicago functions at various levels. The data gathered will support, design and manage the city. In due course, the team hopes to widen the scale of the system to more than 1000 sensors, which will cover the entire downtown area. New Urban Mechanics — Boston, US 1 Citizens Connect Digita l hotlin e 2 University of Chicago Globally, a number of cities are encouraging input from consumers, occupants and residents to inform the operation of their urban systems. In Boston, the ‘New Urban Mechanics’ initiative, managed by the Mayor’s Office, has been operating since 2010. The program focuses on small-scale improvements that exploit technology and data, aiming to pull people into a practice it calls ‘participatory urbanism’. One of the first projects, Citizens Connect 1 , is a digital hotline that allows people to use their phones to notify City Hall of instances of rubbish, vandalism and service problems. Since these early initiatives, the city has implemented ‘City Worker’, which helps municipal employees track their daily tasks and report progress to management and to their fellow citizens. In another imitative they have developed an application ‘Street Bump’, which identifies potholes with sensors and passes this information onto the city. Some of the future pilot programs which may be rolled out across the city include testing mobile parking ticket payments, smart parking meters and sensors in streets that would alert drivers to available parking spaces. R e se a rch u n i v er sit y 3 School of the Art Institute of Chicago de sign school 4 Argonne National Laboratory r e se a rch l a bor atory New Urban Mechanics Boston, US Array of Things Chicag o, US 10 TREND 76 T h e pl ac e r e p ort 2 01 5 t | Sm T raert n d Ci t ittilees Civic Data Design Lab — Massachusetts, US One of the most noteworthy examples of the academic world’s contribution to this field is the ‘Civic Data Design Lab’, operating from Massachusetts Institute of Technology (MIT) 1 . The group works with data ‘to understand it for public good.’ It embraces alternative practices which help the urban system solutions in order to be ‘richer, smarter, more relevant, and more responsive to the needs and interests of citizens’. One of the organisation’s latest projects, ‘Digital Matatus’, is a collective collaboration between the University of Nairobi 2 , Columbia University’s Center for Sustainable Urban Development 3 , MIT’s Civic Data Design Lab and research design consultancy Groupshot. The project’s objective is to standardise transit data for Nairobi’s decentralised bus system, called ‘Matatus’, and in turn make this information available to the public for the first time. Through a series of smart phone applications the researchers used crowdsourced data to produce standardised bus routes for the city. SMILE — Vienna, Austria The improvement of transportation systems is a common application for system data. In the Austrian city of Vienna, pioneering projects such as SMILE (Smart Mobility Info and Ticketing System Leading the Way for Effective E-Mobility Services), developed by Vienna Utilities, Vienna Public Transport and Austrian Rail ÖBB, are redefining transportation systems to respond to the variability of intermodal transport better. The SMILE application determines the optimal transportation route and mode based on a user’s preferences. The visual interface takes into account individual factors, such as travel cards, memberships and access to private vehicles. If a change in weather is expected, the user can choose not to ride a bike and to take other modes instead. The application also provides users with the option to sort routes and modes based on travel time, price and even CO2 emissions. 1MIT r e se a rch u n i v er sit y 2 University of Nairobi R e se a rch u n i v er sit y 3 Columbia University Civic Data Design Lab works with data to understand it for public good. R e se a rch u n i v er sit y Civic Data Design Lab M a ssach usetts, US SMILE V ien na , Austr i a 10 TREND 77 T h e pl ac e r e p ort 2 01 5 t | Sm T raert n d Ci t ittilees 10 TREND 78 T h e pl ac e r e p ort 2 01 5 t | Sm T raert n d Ci t ittilees These types of city-led examples are paving the way for the commercialisation of the technology supporting consumer transportation solutions. Bridj — Boston, US One of the most commercially successful initiatives in this area is Bridj. Trialled throughout 2014 in the city of Boston, Bridj is pitched as ‘your everyday transportation system that adapts in real-time to where you live, work, and play’. The privately run bus network provides a flexible route, which is informed by real-time data aggregated from a range of sources, including Google Earth, Facebook and census records. The results are used to create routes that respond to where and when consumers want the service, which of course has clear advantages over the traditional inflexible approach. The business asserts that as more people use the service, it will become ‘smarter’ and be able to supply customised routes and additional services to meet sudden increases in demand. As the technologies become more commercial, multinational organisations are partnering to test the market potential of urban tools and products. City24/7 ‘Smart Screens’ — New York, US City24/7 – a joint collaboration between the City of New York and tech consultancy Cisco IBSG – has been providing valuable insights into the factors for creating intelligent urban environments and smart connected cities. One of its first initiatives was to launch an interactive platform that integrates information from open government sources, local businesses and residents to provide meaningful and powerful knowledge anytime, anywhere, on any device. Building on this initial trial platform, the program is now focused on repurposing unused public infrastructure, such as payphones, to serve as information points. The City24/7 ‘Smart Screens’, as they are being called, incorporate touch, voice and audio technology to deliver a range of information, services and offers in real time. In addition to displaying information about local events and retailers, City24/7 Smart Screens support personal safety by providing security alerts for the immediate area. 1 Cisco IBSG n et wor k ing cor por ation Bridj Boston, US City24/7 N ew Yor k , US 10 TREND 79 T h e pl ac e r e p ort 2 01 5 t | Sm T raert n d Ci t ittilees Smarter Water —IBM Intelligent Water software These types of commercial partnerships are on the rise, with the example of IBM and Veolia typifying the benefits of the unified approach. The partnership will allow both businesses to combine the intuitive and powerful digital technologies developed by IBM with Veolia's understanding of urban services, with the aim of improving the efficiency of municipal systems globally. One of the first initiatives is a new solution for what the partnership have labelled ‘Smarter Water’, incorporating the IBM Intelligent Water software which utilises big data. The program integrates municipal water management systems and uses analytics to allow Veolia to identify patterns and predict usage in order to manage water more efficiently, reduce waste and costs. Smarter Water IBM In telligen t Water soft wa r e 10 TREND 80 T h e pl ac e r e p ort 2 01 5 t | iBeacon — Apple technology One of the most influential technological developments facilitating the intelligent cities movement is iBeacon technology – what Apple describes as a ‘new class of low-powered, low-cost transmitters that can notify nearby iOS 7 devices of their presence’. The cost-effective technology allows owners of iPhones or iPads to be sent information relevant to their physical location. Some of the early applications have been practical, such as the Sm T raert n d Ci t ittilees ‘beaconisation’ of Miami Airport; however, there are also examples of commercial or transactional applications emerging, such as Chatswood Chase Shopping Centre 1 in Sydney. From October 2014, Miami became the first airport in the world to fully utilise the iBeacon technology, with beacons at all entrances, check-in counters, departure gates, baggage carousels and parking zones. With the aid of the technology, travellers are able to receive precise and personalised information on flight arrivals, departures and boarding times. In practice the passenger experience has been streamlined in the simpliest ways. For example, immediately after checking in, a passenger will automatically receive a terminal map to their phone, with directions and the estimated walking time to their boarding gate. This technological investment by Miami Airport 2 is a large step forwards for the widespread adoption of beacon technology and should encourage other airports and other large facilities to follow. 1 Chatswood Chase Shopping Cen tr e 2 Miami Airport iBeacon A pple technology 10 TREND 81 T h e pl ac e r e p ort 2 01 5 t | Symbio Trend t tic i t lPa e rt n e r sh i p s 10 Symbiotic Partnerships In an increasingly interrelated and complex world, symbiotic collaborations are being harnessed to capitalise on market opportunities and solve global challenges. 09 TREND 82 T h e pl ac e r e p ort 2 01 5 t | Symbio Trend t tic i t lPa e rt n e r sh i p s There are three reasons for this rise in symbiotic partnerships: to share risk, to acquire additional sources of financial investment and to combine capability or knowledge. Across all levels – from government to government, government to business, business to consumer and consumer to consumer – this trend is delivered through the provision of infrastructure, investment and culture in the pursuit of new forms of mutually beneficial exchange. Partnerships are forged to fuse the expertise and knowledge of each party in order to gain a competitive edge and deliver distinct solutions to challenging problems. R OT T HO C40 Cities Climate Leadership Group — Global At the highest level of government-togovernment partnerships are a range of organising bodies, one of which is the C40 Cities Climate Leadership Group (C40), a global cohort of large cities that are committed to reducing greenhouse gas emissions and climate risks. Based on a common understanding of mutual benefit, C40 provides a platform for direct knowledge exchange. One of the offshoots of C40 is the Connecting Delta Cities1 initiative, which bands together a smaller network of cities with the purpose of investigating water-related challenges within the urban environment. This arm of C40 was founded in Rotterdam in 2008, and the city is currently pursuing direct collaborations with five of the organisation’s members: Jakarta, Tokyo, New York, New Orleans and Ho Chi Minh City. In these cities, Dutch experts and politicians have teamed up with local consultants, ER CHI DA M advisers and knowledge institutions to bring about change at urban and regional scales. Most recently, a Climate Adaptation Partnership between Rotterdam and Ho Chi Minh City has garnered international attention. The Vietnamese government recently signed on their Rotterdam partners for a second stage, in which the Dutch will help local planners apply the proven solutions in a practical sense. MI N H 1 Connecting Delta Cities Cit y N et wor k C40 Cities Climate Leadership Group Globa l 09 TREND 83 T h e pl ac e r e p ort 2 01 5 t | Symbio Trend t tic i t lPa e rt n e r sh i p s Smart City Partnership — Singapore One of the more notable examples of intergovernmental partnership has developed between the Chinese and Singaporean authorities. The relationship goes back to the 1990s when the Singaporean government was responsible for building an industrial park in the city of Suzhou (China). More recently, Singbridge 1 , a firm the government controls, has delivered five urban development projects in China. The largest of these is a ‘knowledge city’ in Guangzhou, where it provides social services and plays a part in protecting intellectual property laws. This experience has led to the establishment of the Smart City Partnership, which is tasked with identifying a suitable district in Singapore to pilot and test the next generation of smart cities. An open and innovative procurement model will be adopted, giving Singaporean and Chinese enterprises a platform to demonstrate their capabilities in smart-city technology. Significantly, this pilot system will provide the governments of both countries with the opportunity to test innovative smart-city solutions before considering them for deployment in other locations. 1Singbridge Consu lta n t Smart City Partnership Singa por e 09 TREND 84 T h e pl ac e r e p ort 2 01 5 t | Symbio Trend t tic i t lPa e rt n e r sh i p s 09 TREND 85 T h e pl ac e r e p ort 2 01 5 t | Symbio Trend t tic i t lPa e rt n e r sh i p s ? ‘Through problem-based procurement, cities can save 10% of operating budgets, avoid re-invention and deliver transformative solutions faster.’ ? ? ? Citymart — Online In an open-source world, online facilities such as Citymart are facilitating global knowledge sharing and connecting supply and demand. The website helps strengthen their innovation capacity by publicising inspiring solutions and methods to transform communities. There may be a practical need, such as a recent challenge facing the city of San Francisco when it decided to install a wireless control system for its street lights. Through Citymart, a Swiss firm, Paradox Engineering 1 , which had already gained experience building similar systems for local cities, was found. Of note Pg 85 Citymart is that though members and contributors to the website often share ideas and knowledge, most decide to implement their chosen policies themselves, making the website a knowledge portal rather than a commercial venture. With the help of facilitation services such as Citymart, cities may spend fewer public resources to achieve transformative results, thereby creating more local jobs and fostering a sustainable innovation capacity. Since its establishment, Citymart has been used by more than 50 cities – such as London, Paris, Barcelona, San Francisco, Fukuoka and Mexico City. The results are clear, as the Citymart website outlines: ‘Through problem-based procurement, cities can save 10% of operating budgets, avoid re-invention and deliver transformative solutions faster’. 1 Paradox Engineering technology compa n y Citymart On lin e 09 TREND 86 T h e pl ac e r e p ort 2 01 5 t | Symbio Trend t tic i t lPa e rt n e r sh i p s ‘In order to keep up with projected global population growth, 20 new cities of more than 1 million would need to be built every year for the foreseeable future.’ Encouraged by the potential commercial gains, this trend of symbiotic partnership is starting to be embraced by the private sector. In the urban development sector, technology companies are emulating the colonial land grab of the nineteenth century. They generally understand that for new-build cities, often designed to house more than 1 million inhabitants, right of first access is critical to establishing an ongoing dependence. Cisco 1 is one such organisation, which in recent years has actively partnered with Gale International 2 in enabling a number of new cities, the first of which is a trial site in Songdo (South Korea). According to the United Nations 2014 report World Urbanization Prospects 3 , in order to keep up with projected global population growth, 20 new cities of more than 1 million would need to be built every year for the foreseeable future. This consistent demographic trend attracted Cisco into the instant-city business. to education to traffic to shopping. The financial incentive for Cisco is that they will take a slice of every transaction that runs through their software. Financially, the case is very strong with Cisco stating that the Smart+Connected Communities initiative is a potential $30 billion opportunity. This amount is based not only on the revenues from installation of the basic infrastructure, but also on selling the consumer-facing hardware as well as the services layered on top of the hardware. For New Songdo 4 , Cisco has already shown how its technology could be used to automate energy use in the city, turning up and down the heat, lights and electricity to suit the immediate requirements of the population. Its next step will be to create a sort of urban operating system, and then to identify and create services that try to streamline everything from health care 1Cisco N et wor k ing cor por ation 2 Gale International R e a l e state Fir m 3 World Urbanization Prospects UN R eport 4 New Songdo Sou th Kor e a Sm a rt cit y 09 TREND 87 T h e pl ac e r e p ort 2 01 5 t | Symbio Trend t tic i t lPa e rt n e r sh i p s There are also numerous examples of businesses, usually consumer brands, investing in the rejuvenation of physical assets or precincts. La Samaritaine — Paris, France One of the stronger examples is the proposed redevelopment of the iconic Paris department store La Samaritaine by the Louis Vuitton Moët Hennessy (LVMH) Group 1 . This latest commitment by the organisation represents a longstanding involvement in the built environment. Since 2006, the Foundation Louis Vuitton has also sponsored the construction of its own Frank Gehry2 -designed art and cultural gallery. The facility is situated next to the Jardin d’Acclimatation 3 in the Bois de Boulogne, the well-known park on the west side of Paris. It is the latest sponsorship project, having been under development by the group for more than 20 years. Its main objective is to promote and encourage artistic creation, both nationally and internationally. 1 Louis Vuitton Moët Hennessy (LVMH) Group Lu x u ry br a n d 2 Frank Gehry A rchitect 3Jardin d’Acclimatation A m usemen t pa r k La Samaritaine Pa r is, Fr a nce 09 TREND 88 T h e pl ac e r e p ort 2 01 5 t | Symbio Trend t tic i t lPa e rt n e r sh i p s Downtown Denver Bike Lane — Denver, US For peer-to-peer partnerships, the advent of crowdsourcing for urban projects and the built environment, as identified in The Place Report 2013, Trend 3: Crowd-Funded Urbanism 1 , has led to the establishment of specialist platforms such as ioby. ioby — Online, US Founded in 2008 by passionate urbanists Erin Barnes 2 , Brandon Whitney3 and Cassie Flynn 4 , to date the portal has facilitated public citizen donations amounting to more than $US1.1 million, for over 360 projects. Of note is that the organisation aims to mobilise the support of individuals who are directly benefited by the urban improvement. The average contributor lives within about three kilometres (two miles) from their donor site. The benefits of this type of platform, as the ioby website identifies, are ‘giving everyone the ability to organise all kinds of capital – cash, social capital, in-kind donations, volunteer time, advocacy – from within the community to serve the community’. However, this platform is not only for consumers, with support also coming through corporate donations from organisations including Brooklyn Brewery5 , Salesforce 6 , Zipcar7 and Whole Foods Market 8 . One of the latest funding projects, using the ioby platform, typifies the potential of this type of partnership. The Downtown Denver Bike Lane initiative is an innovative alliance, with a rather unlikely team of cycling advocates and downtown business groups, even including an oil company, Anadarko. Certainly not the usual collection of groups supporting the construction of an inner-city bike lane. The way the public has been engaged is through a mix of old-fashioned fundraising and online crowdfunding. Importantly, this bike lane would complete and connect with the existing inner-city network. But while the existing bike lanes will most likely be funded publicly, this project is a business organisation, the Downtown Denver Partnership. Since 2014, the partnership collected $120,000 in donations from private-sector businesses, the Downtown Denver Business Improvement District and the Gates Family Foundation. 1 Trend 3: CrowdFunded Urbanism The Pl ace R eport 2013 2 Erin Barnes u r ba n ist 3 Brandon Whitney u r ba n ist 4 Cassie Flynn u r ba n ist 5 Brooklyn Brewery Br ew ery 6Salesforce Compu ting compa n y 7Zipcar Ca r r en ta l compa n y 8 Whole Foods Market su per m a r k et ch a in ioby On lin e , US Downtown Denver Bike Lane Den v er , US 09 TREND 89 t h e pl ac e r e p ort 2 01 5 | Tr end title Index Overview 01 02 03 04 05 Creative Capital Curated Destinations Connective Public Art Airport Attractors Transformative Education Rote Fabrik (Red Fabric) James Street BRISBANE , AUSTRALIA Stolpersteine (Stumbling Blocks) San Francisco International Airport Boston Innovation District Z URICH, SWITZERLAND GERMANY AND GREATER EUROPE SAN FRANCISCO, US Van Gogh-Roosegaarde Arlanda Airport NUENEN, NETHERLANDS STOCKHOLM, SWEDEN Musee du quai Branly Network's United Terminal PARIS, FRANCE NEW JERSEY, US Living Innovation Zone (LIZ) Schiphol Airport SAN FRANCISCO, US AMSTERDAM, NETHERLANDS The Grand Tour The Loft by Brussels Airlines LONDON, UK BRUSSELS, BELGIUM The Dancing Traffic Light Bloomberg Business Lounge LISBON, PORT UGA LONDON, UK Year of the Bus Gatwick Airport BOSTON, US LONDON, UK CRAWLEY, UK Industry City RainCity Housing Converge@flySFO BROOKLYN, US VANCOUVER , CANADA SAN FRANCISCO, US PMQ Inside Out HONG KONG, CHINA GLOBAL ART PROJECT Tom Bradley International Terminal Our Kaka'ako Gasworks Plaza HONOLULU, HAWAII RISBANE AUSTRALIA TAXI Merci DENVER , US PARIS FRANCE The Sheds (City Works Depot) Bikini Berlin AUCKLAND, NEW ZEALAND BERLIN, GERMANY The Old Biscuit Mill Les Berges CAPE TOWN, SOU TH AFRICA PARIS, FRANCE Tea Building Wanderlust LONDON, UK PARIS, FRANCE The Innovation and Design Building Transitional__ SINGAPORE LOS ANGELES, US BOSTON, US University of Technology SYDNEY, AUSTRALIA Knowledge Plaza RIO DE JANEIRO, BRA ZIL Laneway Learning AUSTRALIAN CITIES AND SINGAPORE Konnectid AMSTERDAM, NETHERLANDS The School of Life LONDON, UK Blackhorse Workshop LONDON, UK TK Park BANKGKOK , THAILAND 01 90 T h e pl ac e r e p ort 2 01 5 | i n de x & l i n k s Index Overview 06 07 08 09 10 Micro-Living Conscious Environments Digital Retail 2.0 Smart Cities Symbiotic Partnerships SmartSpace Brooklyn Grange Rebecca Minkoff Kashiwa-no-ha SAN FRANCISCO, US BROOKLYN, US Sa n Fr a ncisco, US KASHIWANOHA , JAPAN C40 Cities Climate Leadership Group Texas Micro Moyo Hointer New Urban Mechanics SAN AN TONIO, US CAPE TOWN, SOU TH AFRICA SEATTLE , US BOSTON, US Paradiset 19-21 Pasona Bespoke Array of Things STOCKHOLM, SWEDEN TOKYO, JAPAN SAN FRANCISCO, US CHICAGO, US Muji Vertical Apartment World Green Center Kate Spade Saturday Civic Data Design Lab TOKYO, JAPAN SAN TIAGO, CHILE NEW YORK , US MASSACHUSETTS, US St Conice's Rooftop Kitchen Garden Uber Corner Store SMILE WASHINGTON DC, US VIENNA , AUSTRIA Deliv Bridj ONLINE , US BOSTON, US Dine-on-time and Eat-on-time City24/7 ONLINE , US AND AUSTRALIAN NEW YORK , US Posse Smater Water ONLINE , US IBM IN TELLIGEN T WATER SOFT WARE SYDNEY, AUSTRALIA Hualien Wellness and Residential Development TAIWAN City For All Ages SINGAPORE iBeacon APPLE TECHNOLOGY GLOBAL Smart City Partnership SINGAPORE Citymart ONLINE La Samaritaine PARIS, FRANCE Ioby ONLINE , US Downtown Denver Bike Lane DENVER , US 91 T h e pl ac e r e p ort 2 01 5 | c r e di t s Credits Our Team Researchers Writers Contributing Editors Design Photographers (alphabetical order) Stephanie Bhim Gino De Castro Michelle Teh (alphabetical order) ( Tr en d 3) Michelle Tabet michelleteh.com Stephanie Bhim David Grant Joanna Grygierczyk Georgia Jenkins Jeanette Lambert Leanne Sobel David Grant ( Tr en ds 1, 4, 6 –10) Editor Jeanette Lambert Ginny Grant Information Graphics Stephen Au ( Tr en d 2) gin n ygr a n t.com. au Stephanie Bhim Leanne Sobel Proofreader Layout/Production Annabel Adair Georgia Jenkins ( Tr en d 5) Pete Craggs Gino De Castro Joanna Grygierczyk Georgia Jenkins Jeanette Lambert Leanne Sobel Josh Sobel Michelle Teh Ash Watson Australian Representatives Global Representatives Acknowledgements Sydney: David Grant New York (US/LATAM): Lauren Brickman Melbourne: Jeanette Lambert London (Western Europe): Paul O’Connor Brisbane: Louise Raymond Amsterdam: Michelle Teh Canberra: Sam Zdjelar Tokyo: Gino De Castro We would like to acknowledge the expertise and support given by so many people in the production of The Place Report 2015. First and foremost, our sincerest gratitude is passed onto our two contributing editors (Gino and Michelle), who have provided an invaluable perspective on each of the ten trends. Their combined industry insight offered us tremendous assistance and the quality of the publication is significantly better as a result. Second, thanks to all our photographers and researchers across the globe who have offered their skills and time in pursuit of the cause. Much of the global content in this publication can be attributed to their hard work, passion and knowledge. And finally, to the team for an excellent job yet again in assembling a report for everyone’s enjoyment. 92 T h e pl ac e r e p ort 2 01 5 | c r e di t s Credits Photography 01 02 03 04 05 Creative Capital Curated Destinations Connective Public Art Airport Attractors Transformative Education © mbjones / Flick r – page 9 (top left) © Bayerische Hausbau – pages 15, 16, 20, 21 & Cover image © flowizm / Flick r – page 24 (top) © Moment Factor y – pages 31, 32 & 39 © Knowledge Pla zas – page 43 © sw iv / Flick r – page 9 (bottom right) © fishyone1 / Flickr – page 18 (left) © geralds / Flick r – page 24 (bottom) © SFO International Airpor t – page 33 © Laneway Learning – page 45 © wallerc / Flickr – page 18 (right) © Van Gogh-Roosegaarde – page 25 © Nisse A xman – pages 34 & 35 © Bangkok Post – page 47 © Inside Out Project – pages 27 & 30 © David Rock well Group – pages 36 © Converge@flySFO – pages 38 06 07 Conscious Environments 08 Digital Retail 2.0 09 Smart Cities Symbiotic Partnerships © Panoramic / Smar tSpace – pages 48, 49 & 50 © cCe Arquitectos – page 61 © Hointer – page 67 © meena x ydesign / Flickr – page 73 © ioby / Flick r – pages 81 & 88 © A RE A Real Estate © BIG – Bjarke Ingels Group – page 63 © D ouglas Pancoast & Sat ya Mark Basu / School of the Ar t Institute of Chicago – pages 75 & 77 © Denver Post – page 88 (bottom right) Micro-Living – page 51 © K jellander + Sjöberg Architects – page 53 10 © Knight Foundation / Flickr – page 76 © ephlux / Flickr – page 80 E xcep t otherw ise noted, this wor k is © 2015 Pl ace A ssoci ate s, u n der a Cr e ati v e Commons Attr ibu tionNon- Commerci a l -NoDer i vs 3.0 Austr a li a licence: http://cr e ati v ecommons.org/ license s/ by-nc-n d/3.0/au/ AUD $30 USD $24 UK £12 EUR 24(GER) EUR 20( ITA) JPY ¥4,60 0 (+ta x ) SGD $39.90 ( w.gst ) CDN $24.0 0(se a) DKK 24 4 SEK 190