MANAGING DIRECTOR ELBA WORKS

MANAGING DIRECTOR
ELBA WORKS
Appointment Brief
March 2015
INTRODUCTION
from Liam Kane, Chief Executive, ELBA
Thank you for your interest in the post of Managing Director at ELBA Works.
ELBA recently completed an 18 month long implementation of the key findings
from its strategic review, undertaken in 2013. The last key element of the
significant changes is the incorporation and launch of a new, operational delivery
and consultancy providing trading subsidiary reporting to the main ELBA charity.
Known as “ELBA Works”, it will be contracted by the charity to deliver and
develop all of the ELBA initiatives in our Community Development and Education
Works programmes. We need a charismatic Managing Director to lead and
inspire the 22-strong team.
With more than 100 City and Canary Wharf members and 250+ Community
and Education partners to retain and service, you will need good, strong account
management and organisational skills, as well as a passion for East London and
its diverse, vibrant and engaging Community.
Alongside London Works Limited, a fellow ELBA trading subsidiary, which
delivers all ELBA’s employment programmes, ELBA Works will report to the
Trustees of the ELBA charity. This is a senior role with excellent opportunities
for programme expansion and development, as ELBA reshapes and responds
to the changing CSR market place.
I look forward to meeting you and discussing how you might help ELBA make
this much needed transition to Community Investment - 21st century style.
L.J. Kane
Chief Executive
March 2015
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Managing Director | March 2015
ABOUT US
ELBA connects business with community
organizations in the UK’s most deprived boroughs:
every year, thousands of volunteering opportunities,
hundreds into City & Docklands jobs – people from
all walks of life connected to each other and to
opportunities in east London.
ELBA exists to promote and improve the efficiency
of charities and community organisations, particularly
those active in the boroughs of Hackney, Newham,
Tower Hamlets, Greenwich, Barking and Dagenham
and Waltham Forest as well as the wider east London
area , and to support them in the direct furtherance
of their respective charitable and other objectives.
We achieve this by encouraging private and public
sector co-operation and acting as a focus for
others in the economic and social improvement
and development of the east London boroughs,
facilitating the improvement and development of the
physical and cultural environment of the boroughs
within which we operate, providing opportunities for
members to devise and implement local employment
initiatives, and by playing a leading role in the training,
educational and enterprise requirements across the
footprint of the area within which we now operate.
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Managing Director | March 2015
ELBA Works
ELBA Works will be a wholly owned operating
subsidiary of the main ELBA charity which funds
the delivery of its charitable objectives through the
subsidiary company.
ELBA receives its income from members and grant
funders and then funds the community and education
actions, delivery and operations of ELBA Works by
means of grant awards.
Community Involvement
Each year ELBA’s community team helps over 12,000
employee volunteers to support local organisations
in east London, through a range of programmes
including:
Skilled volunteering – business skills support
Community organisations often need business skills
to support their growth, ranging from a one-off skills
workshop to longer term trusteeship opportunities.
ELBA provides:
• Skills-based volunteering: putting the expertise
of employee volunteers, individually or in small
groups, to work in strengthening community
organisations, supporting strategy, business
planning, HR, IT, comms and much more
ABOUT US
• Mentoring & coaching: using the business
experience of employee volunteers to support
senior public and voluntary sector staff in
developing and gaining fresh perspective
• Board builders: becoming a trustee can be the
ideal way for senior business people to share
their business and finance skills with community
groups without needing to be out of the office
too frequently
Practical volunteering – team challenges
Supporting school governors, staff & students
Our Business Action Group for Schools (BAGS)
initiative sees senior business leaders working hand in
hand with school leadership teams to:- address each
school’s individual needs- define strategy- deliver
volunteer activities that support governors, staff and
students. The aim is to develop confident, employable
young people, and enhance the knowledge of staff.
Sponsored by KPMG and the L&Q Trust, BAGS is
currently in operation in Newham and Waltham
Forest.
Each of ELBA’s member companies gets a number
of free team challenges as part of their membership
package each year. A great team building opportunity,
team challenges are usually half a day or a whole day
of hands-on activities out in the community for a
group of employees. Tasks can include:
• Environmental work on city farms, gardens, school
playgrounds, nature reserves and waterways, e.g.
clearing vegetation, building fences and pathways,
landscaping gardens
• Painting and decorating community centres, hostels,
offices and schools
• Employability days, which may include running
CV workshops, helping with interview techniques,
and hosting tours of your company’s offices.
Education
Whatever the motivation of our partners, whether
it be to help raise the aspirations of a school student,
help a graduate into work, or introduce someone
to a potential career, employee volunteers can
make a huge impact. ELBA’s Education Works team
supports 13,000 beneficiaries in 30 schools, colleges
and universities in east London, through a number of
tailored interventions:
Supporting undergraduates and graduates
In higher education, ELBA member companies
support local undergraduates and graduates through
a range of activities. ELBA’s higher education
programme provides employee volunteers with
opportunities to drive social mobility and develop
students’ employability skills through:
• Higher Education Mentoring
• ELBA’s Career Capital & Mock Interview Week
• CV Surgery
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Managing Director | March 2015
ABOUT US
School mentoring
ELBA’s schools Mentoring Works programme for
Years 10 and 12 has matched over 4,000 students
with City and Canary Wharf mentors since 1996.
The programme matches a business professional and
a secondary school student for fortnightly sessions at
the mentor’s workplace. Students gain exposure to
the world of work, set their sights on a career goal
and build self-confidence. The programme has been
expanded into Islington schools under its new name,
Mentoring Works.
Achievements & Performance
After the excitement and highlights of the Olympic
year, the following years were always going to be
challenging and would mean that ELBA would have
to work harder to match those achievements, which
included engaging over 20,000 young people in a
single year. However, ELBA has risen to the challenge,
our volunteer numbers are up, we’ve helped a
growing number of people into work and provided
valuable information and guidance to an even larger
number who have sought our support.
We have also worked hard to remain relevant to
the needs of our funders and to the individuals and
communities that benefit from our work, providing
ever more in-depth reporting, impact assessment,
skills based volunteering and innovation leading
to even more measurable community and people
development
Importantly we have also changed the way that we do
things with our programmes now working across the
whole ELBA area, rather than borough wide, so that
we can readily meet members’ desire to be active in
any area, removing the old borough-based wiring.
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Managing Director | March 2015
Acknowledgment
ELBA is deeply grateful to our members and for their
much valued enthusiasm and support for our work.
We would also like to pay tribute to ELBA’s staff,
senior management and Board Trustees for their
continuing commitment to delivering great outcomes,
and to our many community partners, without whom
none of what we do would be achievable.
ROLE PROFILE
Title
Managing Director, ELBA Works
Reports to
Chief Executive, ELBA Charity
Salary
c.£65,000 per annum
Hours 35 hours per week, some evening
work is required
Annual Leave
28 days per annum plus 8 public
holidays
Job Purpose
You will have the challenging task of heading up
ELBA’s Community Involvement and Education
programmes. This will involve managing a senior
group of four Programme Directors (PDs) with
their respective teams totalling some 20 people
representing almost half of ELBA’s entire staff;
designing and initiating new and better community
intervention programmes and being responsible
for the management and development of the
Challenge:ELBA team.
Main Responsibilities
• Develop annual business plans in collaboration
with the Community and Education Programme
Directors and the respective Forum chairs where
applicable
• Recruit and train suitably qualified programme
and project managers to deliver the agreed
programmes
• Mentor and motivate the Programme Directors and
Community teams, including the Challenge:ELBA
team, as well as the Education Works team
• Monitor and manage the teams to ensure the
achievement of their respective Business Plans
• Lead on the conception, initiation and
implementation of community programmes,
including refreshing the long established ELBA
embedded Project Manager Model
• Deliver12,000+ corporate volunteering
opportunities each financial year
• Identify and standardise best practice within
the ELBA offer across all boroughs
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Managing Director | March 2015
Benefits
Contributory pension scheme up
to 5%, 4x salary death in service
insurance, notice period after
probation is 3 months
Location
Docklands, East London, E14
• Undertake team members’ annual/bi-annual
appraisals
• Lead on, and support the efforts of the ELBA
Business Development Director on the relationship
management of all ELBA members; performed in
agreement with and in conjunction with the MD of
the London Works employment team
• Lead on the promotion, sale and implementation
of ELBA’s flagship embedded project manager
initiatives in conjunction with the Business
Development Director
Other Responsibilities
• Actively encourage partner companies to provide/
share resources other than volunteers, including the
hosting of meetings
• Exploit links with other ELBA projects, such as the
Employment and ELBP procurement programmes
to help support the development of new business
• Support the Business Development Director in
identifying companies suitable for recruitment to
ELBA
Relationship Management
• Support Community and Education Programme
Directors in servicing their respective Forums and,
in particular, helping maintain their membership
numbers
• Ensure that member companies are supported to
develop employee volunteering initiatives that meet
their targets, priorities and strategies
• Anticipate potential relationship and/or delivery
issues before they arise so that appropriate
measures can be put in place
ROLE PROFILE
• Emphasise the value for money and efficiency of
ELBA programmes in delivering their objectives
in quarterly reports and all other communications
to members
• Alongside the Programme Directors, manage the
relationship with key public sector stakeholders
including the GLA, local Authorities and National
Government departments including DCLG, BiS
and the DfE
• Represent ELBA at the most senior level on public
and/or private forums, committees, working
parties etc
• Build relationships with main grant funders
• Maintain and build strong relationships with
key community partners across east London
• Help to build the capacity of community
organisations through the use of business
contacts/volunteers
Strategy and Business Development
• Contribute to and help implement ELBA’s core
business strategy
• Develop a long term funding strategy/model
• Understand and develop programmes that align
with individual partner companies’ strategic aims
• Develop opportunities for collaborative project
work between the partner companies
Communications and Reporting
• Expand and improve ELBA’s current communication
platform through the ELBA’s website and through
our social media accounts including Twitter and
Facebook
• Research and improve ELBA’s impact measurement
and reporting, especially in regard to the JET
framework and the London Benchmarking Group
standards
General
• Develop a broad knowledge of regeneration
programmes and Local Authority priorities
• Develop knowledge of S106 partners and their
local commitments
• Work with the ELBA Programme Directors
more widely across the 6 Olympic Growth
boroughs
• Represent ELBA at meetings, social events and
functions
• Make use of ELBAs internal systems, particularly
Google Apps and Microsoft CRM to maintain
records and report progress
• Attend ELBA team meetings, collaborate with
ELBA colleagues on projects where appropriate
and contribute to the development of ELBA as
an organisation
• Adhere to and implement all relevant policies,
including equal opportunities and health and safety
always ensuring that the Community and Education
teams are doing so as well
• Undertake any other reasonable duties as
requested by the Chief Executive
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Managing Director | March 2015
PERSON SPECIFICATION
Experience and Knowledge
Education Qualifications
• Good understanding of ELBA’s proposition and
competitors’ products
• Educated to degree level
• Evidence of continuing professional development
• Experience or understanding of leadership
and community development in an inner city,
multi racial context
Personal Attributes
• Proven ability to inspire, lead, motivate and
manage staff and volunteers, so that activities
are co-ordinated and effectively delivered
• Credibility and gravitas to lead an organisation
working in an increasingly important field
• Passionate about and committed to the aims
of ELBA
• Successful track record of generating significant
ongoing income through the identification and
promotion of new business opportunities
• Strategic thinker with excellent communication,
negotiation, stakeholder engagement and
relationship management skills
• Experience of setting, working to, measuring
and evaluating operational and strategic objectives
and associated KPIs
• Commercial acumen, with the ability to identify
and develop new opportunities
• Financially astute with a proven track record of
budget holding and cost management, with a
commitment to strong budget management and
to swift action to address slippage if required
• Ability to balance the strategic vision (and planning
ability) with the day to day operational needs
• Excellent programme management skills with
the ability to oversee multiple programmes
simultaneously while working flexibly and under
pressure
• An ability to delegate responsibility appropriately
and empower Programme Directors and staff
• Strong interpersonal skills and the ability to form
effective working links with funding partners
• Competent with IT and with the use of social
media
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Managing Director | March 2015
HOW TO APPLY
To apply for this position please forward a
comprehensive CV together with a supporting
statement. Please ensure that your application
fully addresses the requirements for the role.
You should give the names, positions, organisations
and telephone contact numbers of two referees,
relevant to this role. References will only be taken
once your express permission has been granted.
You are also invited to complete the monitoring
form. The information on the form will be treated
as confidential, and used for statistical purposes.
The form will not be treated as part of your
application. We would also be grateful if you could
let us know if you will require any special provision
as a result of any disability should you be called for
interview.
Finally please ensure that you have included mobile,
work and home telephone numbers, as well as any
dates when you will not be available or might have
difficulty with the indicative timetable.
Applications should be submitted via our website:
http://prospect-us.co.uk/jobs/details/hq00155286
Applications can also be posted to: Sarah Hill,
Prospectus, 20-22 Stukeley Street, London,
WC2B 5LR
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Managing Director | March 2015
Timetable
Published advert closing date: Monday 20th April
Preliminary interviews at Prospectus: w/c 27th April
Final panel interviews: w/c 11th May
These dates may be subject to change and candidates
will be advised in advance should this happen.
Recruitment Process
You will receive feedback within five working days
of the closing date. Shortlisted candidates may be
required to undertake additional assessment prior
to the interview.
If you have any questions on any aspect of the
appointment process, need additional information
or wish to have an informal discussion, please
contact Philip Nelson on 020 7691 1920 or via
email at philip.nelson@prospect-us.co.uk
Prospectus Ltd, 20-22 Stukeley Street,
London, WC2B 5LR
020 7691 1925
www.prospect-us.co.uk