Gallup Organization – Four Keys Coaching Guide

4 keys coahing guide
Four Keys Coaching
A Managers Guide to Coaching and Connecting
The Gallup Organization
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4 keys coahing guide
A Managers Guide to Coaching and Connecting
Four Keys Plan for
Type name here.
Prepared by
Date
Purpose
The Four Keys Coaching Guide is a tool designed to help you increase the productivity of
each person you manage. This process starts by asking set of questions that will help
you better understand a person’s strengths, limitations, style, needs, and aspirations. The
Four Keys Coaching Guide helps you turn the Four Keys with each person you manage.
After certain questions you will notice that there are additional thought starters for you to
think about along the way.
Discussion
Introduction
I have some specific questions to ask you so I can be more effective in supporting you
and helping you achieve your goals. I will ask the questions exactly as they are written.
Although I won’t interpret the questions, I will repeat a question anytime if that is helpful.
This discussion guide includes some questions that will help me know more about your
strengths, what you enjoy most about your work, what motivates you, your goals, and
your expectations of me.
I would like you to be candid. Please be sure to answer what is right for you rather than
what you think I might want to hear. After this first conversation we will set aside some
time for follow up discussions in the future.
If you are ready, we can get started.
Copyright © 2002 THE GALLUP ORGANIZATION, Princeton, NJ. All rights reserved.
Gallup®, StrengthsFinder®, and each of the 34 StrengthsFinder® theme names are trademarks of The Gallup Organization.
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4 keys coahing guide
Talent and Setting Expectations
1st Key: Talent
Notes
What are your strengths?
What do you do best?
How clear is this team member about his or her
strengths? What similarities are there between
this team member’s perception of his or her
strengths and what you see?
Type strengths here.
What do you enjoy most in your current
role?
Have you seen this team member demonstrate
these strengths in his or her current role?
What strengths do you use in your
current role?
Are there more ways these strengths could
be used?
Is there anything else you like to do that
we have not talked about?
2nd Key: Setting Expectations
Notes
What do you believe you get paid to do?
How does this team member’s understanding of
what he or she gets paid to do compare to
what you think?
What do you want to accomplish in the
next couple of months?
How clear is this team member about what he
or she wants to accomplish in the next month
and the next six months? How realistic are
these goals?
What do you think I expect of you this
year?
Does this team member accurately understand
what you expect?
What do you expect of me this year?
Are this team member’s expectations of you
clear and realistic?
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4 keys coahing guide
Motivating and Developing
3rd Key: Motivating
Notes
What do you find most satisfying about
your work?
What about your work motivates you the
most?
Tell me about the best recognition you
have ever received. Why was it the best?
When you achieve your goals, how
would you like to be recognized?
When you are successful, whom do you
want to know it? Think about people both
in and outside of work.
4th Key: Developing
Notes
Is there a particular skill you would like to
acquire?
(If the team member’s answer is yes, ask)
What is the best way for you to
acquire it?
How often do you think you and I should
get together to discuss how things are
going?
Are there any particular people from
whom you would like to learn?
What can you do to help this team
member learn from the people he or she
mentioned?
How can we track your development?
How can you help this team member
feel continually successful without
experiencing a promotion? How could you
create “levels” of achievement within his or
her existing role?
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4 keys coahing guide
Quarterly Follow-up Questions
Quarter 2
Notes
What is your main focus for the next
three months?
Which of your strengths will you focus
on?
What two things can I do to help you?
(manager helping team member)
Quarter 3
Notes
What is your main focus for the next
three months?
What strength strategies will you use?
What two things can I do to help you?
(manager helping team member)
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4 keys coahing guide
Quarterly Follow-up Questions
Quarter 4
Notes
What is your main focus for the next
three months?
What strength strategies will you use?
What two things can I do to help you?
(manager helping team member)
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