Emerging Risks in Long Term Care Best Practices

Emerging Risks in Long Term Care
Best Practices in Regulatory Compliance and Risk Management
May 12, 2015
This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the
National Association of Long Term Care Administrator Boards (NAB) and approved for 7.00 clock hours and 7.00
participant hours.
Activity
Speakers/Audience
Continental Breakfast and
Registration
Welcome and Opening Remarks
All
8:00am – 8:45am
Scott Addis, CEO, The Addis Group
John Garber, SVP, The Addis Group
Paula Sanders, Esq.
Post & Schell, PC
8:45am – 9:00am
Audits, Investigations and
Inspections: Legal and Financial
Considerations
Break
Document Retention, Destruction
and Legal Holds
Lunch
Mock Survey Preparation: A Best
Practices Approach
Break
Healthcare Risk Management
Managing Facility Risks: An
Enterprise Approach
Panel Discussion
Time
9:00am – 10:15am
All
Steven D. Costello, Esq.
Post & Schell, PC.
10:15am – 10:30am
10:30am – 11:45am
All
Kathryn Vaccari, MSN, RN, NHA
Senior Clinical Services Specialist
CHR Eastern, Inc.
All
John E. Garber, Jr. MSHRD, CSP, SPHR, SHRMSCP
SVP, Healthcare Center of Excellence
The Addis Group
Jennifer Eslinger, MHA, NHA - Conestoga View
Nursing & Rehabilitation
Moderator
11:45am – 1:00pm
1:00pm – 2:15pm
2:15pm – 2:30pm
2:30pm – 3:30pm
3:30pm – 4:15pm
Paula Sanders, Esq. – Post & Schell, PC
Steven Costello, Esq. – Post & Schell, PC
Kathryn Vaccari, MSN, RN, NHA – CHR Eastern,
Inc.
John E. Garber, Jr., MSHRD, CSP, SPHR, SHRMSCP – The Addis Group
Karl Granlun, CPCU, – The Addis Group
Closing Remarks
Post Event Reception and
Networking Event
John E. Garber, Jr.
4:15pm – 4:30pm
All
4:30pm – 5:45pm
Detailed Agenda
I.
Continental Breakfast and Registration 8:00am – 8:45am
II.
III.
Welcome and Opening Remarks 8:45am – 9:00am
Audits, Investigations and Inspections: Legal and Financial Considerations
Paula Sanders, Esq, - Post & Schell, PC. 9:00am – 10:15am
The legal and financial impact of audits, investigations and inspections can have a considerable effect on
facilities. This session will provide:
o
o
o
An overview of the alphabet soup of auditors; who they are and what they look for
How to adequately prepare for the inevitable scrutiny
Strategic approaches to minimize risk
IV.
Break 10:15am – 10:30am
V.
Document Retention, Destruction and Legal Holds
Steven D. Costello, Esq. – Post & Schell, PC 10:30am – 11:45am
A long term care facility’s business and resident care records are a target of plaintiff attorneys. While good
documentation may provide a solid defense, proper management of such documents is critical to
managing legal risks and avoiding unnecessary disclosure. This session will address risks involved with
healthcare records management, with emphasis on resident record requests, protection of clinical
documentation, eDiscovery and legal holds. A best practices approach will be presented along with
legal tips on developing a document retention, destruction and legal hold policy. The session will address
the following questions:
o
o
o
o
What are the current legal trends with requesting resident records?
What should all long term care facilities understand concerning eDiscovery?
What are the basic steps a facility should take upon a request for resident care records?
What are best practices relating to document retention, destruction and legal hold policies?
VI.
Lunch 11:45am – 1:00pm
VII.
Mock Survey Preparation: A Best Practices Approach
Kay Vaccari, MSN, RN, NHA, Senior Director, Clinical Manager
CHR Eastern, Inc.
1:00pm – 2:15pm
This session will provide an overview of survey preparation and best practices for achieving favorable
survey results. It will address key issues relating to assessment of clinical systems, regulations and standards
of practice.
This session will address the following questions:
o
o
o
o
How do we measure survey success?
What do we do with a mock survey team report for best results?
What are the top high risk areas we should consider in our survey preparations?
What is a good road map for corrective action plans for achieving compliance?
o
What are best practices for maximizing compliance with regulations?
VIII.
Break 2:15pm – 2:30pm
IX.
Healthcare Risk Management – An Enterprise Approach
John E. Garber, Jr., MSHRD, CSP, SPHR, SHRM-SCP – The Addis Group
Karl Granlun, CPCU – The Addis Group 2:30pm – 3:30pm
Risk in healthcare organizations is dynamic and requires an enterprise-wide approach. Effective facility risk
management programs should focus on the five key domains of the healthcare delivery system: Clinical
Risk Management, Operational Performance/Quality Improvement, Risk Management & Safety, Human
Capital, and Insurance Program Design. This session will provide a best practices framework for measuring,
managing and mitigating risk by applying an enterprise risk management framework. Questions that will
be addressed include:
o
o
o
o
What are the elements of an effective risk management program?
How do I reduce my exposure to claims, including general liability, professional liability and
employment practices liability?
What is the best approach to controlling workers’ compensation costs?
How do I apply an enterprise risk management approach at my facility?
X.
Panel Discussion: Emerging Risks in Long Term Care 3:30pm – 4:15pm
XI.
Concluding Remarks 4:15pm – 4:30pm
XII.
Post Event Networking 4:30pm – 5:45pm
Logistical Information, Accommodations and Banquet Arrangements
Venue: Philadelphia Country Club, 1601 Spring Mill Road Gladwyne, PA 19035
8am – Breakfast Buffet
10:15am – Break: beverages
11:45am - 1:00pm Lunch: Lunch Buffet
2:15pm – Break: Refreshments; light snacks and beverage service
4:30pm – Polo Terrace, Cocktail Reception/Networking: Hors d’ Oeuvres, and open bar
from 4:30 to 5:45pm
Accommodations:
Marriott Conshohocken
10 Room Block Minimum Reserved
Preferred Rate: $179/night (discounted from $245/night)
Radnor Hotel
10 Room Block Minimum Reserved
Preferred Rate: $169/night (discounted from $179/night)