vRealize Operations Management Pack for Storage Devices 6.0.1

Transcription

vRealize Operations Management Pack
for Storage Devices 6.0.1 Guide
This document supports the version of each product listed and
supports all subsequent versions until the document is
replaced by a new edition. To check for more recent editions
of this document, see http://www.vmware.com/support/pubs.
EN-001750-00
vRealize Operations Management Pack for Storage Devices 6.0.1 Guide
You can find the most up-to-date technical documentation on the VMware Web site at:
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Copyright © 2015 VMware, Inc. All rights reserved. Copyright and trademark information.
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Contents
About This Book 5
1 Introduction to the
vRealize Operations Management Pack for Storage Devices 7
2 Installing and Configuring the Management Pack 9
Install the Management Pack 9
Add Credentials and Fabric Servers for the Management Pack for Storage Devices 10
Verify That Your Management Pack for Storage Devices Is Connected and Collecting Data
11
3 Management Pack for Storage Devices Dashboards 15
4 Management Pack for Storage Devices Alert Definitions 17
5 Management Pack for Storage Devices Metrics 21
Statistical Metrics of the Management Pack for Storage Devices
Object Properties 28
21
6 User Scenario: An Object in Your Storage Network Has a Performance
Problem
33
User Scenario: Use the Troubleshooting Dashboard to Locate the Real Problem Source 33
User Scenario: Examine Metrics to Find the Root Cause 34
Index
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About This Book
The vRealize Operations Management Pack for Storage Devices Guide provides you with a complete view of your
entire storage topology from your host, through your storage network, and out to the storage array. With
this solution, you can use vRealize Operations Manager to monitor and troubleshoot capacity and
performance problems on different components of your storage area network.
Intended Audience
The information in this guide is intended for storage administrators, data center architects, and IT operators.
VMware Technical Publications Glossary
VMware Technical Publications provides a glossary of terms that might be unfamiliar to you. For definitions
of terms as they are used in VMware technical documentation, go to
http://www.vmware.com/support/pubs.
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Introduction to the
vRealize Operations Management
Pack for Storage Devices
1
The Management Pack for Storage Devices provides you with a complete view of your entire storage
topology from your host, through your storage network, and out to the storage array. With this solution,
you can use vRealize Operations Manager to monitor and troubleshoot capacity and performance problems
on different components of your storage area network.
The Management Pack for Storage Devices has the following features:
Provides an end-to-end view of topology, statistics, and events at every affected level of the storage area
network.
n
n
Enables a vSphere administrator working with a virtual environment to isolate problems caused by
elements in the physical storage stack, such as the Host Bus Adapter (HBA), storage switches, and
array. The vSphere administrator uses this information to hand off the problem to the domain
administrator for further analysis.
n
Captures and analyzes information for throughput and latency on the HBA and mount objects.
Captures throughput on the switch ports.
n
Captures IOPS and queue depth at the HBA and switch ports for read and write components.
n
Discovers the storage switches and applies the credentials required to collect data from the objects in
the storage network. It uses the Common Information Model (CIM) to exchange information with
objects managed by the following management systems:
Cisco Data Center Network Manager (DCNM)
n
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Brocade Network Advisor (BNA)
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Installing and Configuring the
Management Pack
2
When you install a management pack, you install the PAK file that you downloaded as part of the solution,
and you configure the management pack instance.
This chapter includes the following topics:
n
“Install the Management Pack,” on page 9
n
“Add Credentials and Fabric Servers for the Management Pack for Storage Devices,” on page 10
n
“Verify That Your Management Pack for Storage Devices Is Connected and Collecting Data,” on
page 11
Install the Management Pack
If your environment includes multiple vCenter Server systems on the same storage network, you must add
fabric switch CIM servers for each adapter instance. The adapter instance provides you with a holistic view
of the storage network connected to the vCenter Server system. The adapter discovers the storage devices
only for the ESXi 5.1 update 2 and later.
NOTE Any adapter credentials you add are shared with other adapter administrators and
vRealize Operations Manager collector hosts. Other administrators might use these credentials to configure
a new adapter instance or to move an adapter instance to a new host.
Prerequisites
Verify that the following conditions are met:
You can provide credentials with sufficient privileges to connect and collect data from the
n
vCenter Server host. If the user account has limited access to objects in the vCenter, you can only collect
data from objects for which you have permission. Credentials must include at least read permissions.
n
The CIM agent is enabled on all storage network switches from which you are collecting data, and that
you can provide credentials with sufficient privileges to connect and collect data. If the user account has
limited access to objects in the storage environment, you can only collect data from objects for which
you have permission. Credentials must include at least read permissions.
n
All storage network switches with the CIM agent enabled are added to DCNM or BNA solutions.
n
The fabric CIM service supports switch profile and fabric profile. The supported versions for the Fabric
Profile are 1.1 to 1.6.
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n
A vSphere API for Storage Awareness (VASA) provider is registered as a storage provider with the
vCenter Server host for your adapter instance. VASA providers gather information from arrays that
support the environment and provide the data to vCenter Server system. If the VASA provider is not
registered with vCenter Server host, the Management Pack for Storage Devices cannot discover objects
in the array. The minimum support version is VASA 1.0. See information regarding storage providers
in the ESXi and vCenter Server 5.5 Documentation.
n
Download and install the Management Pack for Storage Devices.
Procedure
1
Log in to the vRealize Operations Manager user interface with administrator privileges.
2
In the left pane of vRealize Operations Manager, click the Administration icon and click Solutions.
3
On the Solutions tab, click the plus sign.
4
On the Solutions tab, select Management Pack for Storage Devices and click Configure.
5
Browse to locate the temporary folder and select the PAK file.
For example, managementpack_name-buildnumber.pak.
6
Click Upload.
The upload might take several minutes.
7
Read and accept the EULA, and click Next.
Installation details appear in the window during the process.
8
Ensure that you install the PAK file on the master node.
9
When the installation is complete, click Finish.
What to do next
Add credentials and add the fabric servers
Add Credentials and Fabric Servers for the
Management Pack for Storage Devices
When configuring an adapter instance for the Management Pack for Storage Devices, you add credentials
for a vCenter Server.
Procedure
1
In the vCenter Server text box, enter the FQDN or IP address of the vCenter Server instance to which
you are connecting.
The vCenter Server FQDN or IP address must be reachable from all nodes in the
vRealize Operations Manager cluster.
2
To add credentials on the Manage Solution page, click the plus sign.
a
In the Credential name text box, enter the name by which you are identifying the configured
credentials.
b
Type the User name and Password for the vCenter Server instance.
c
Click OK.
You configured credentials to connect to a vCenter Server instance.
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3
Click Test Connection to validate the connection with your vCenter Server instance.
4
Accept the vCenter Server security certificate.
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Chapter 2 Installing and Configuring the Management Pack
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Enter the SNMP Community Strings for your SNMP v2 enabled IP Network Switches.
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To add fabric servers, click Add Fabric Server.
a
Click the plus sign.
b
Enter a name and description for the fabric server.
c
Enter the fabric switch CIM server IP or URL of the host on which the CIM server is installed.
The Management Pack for Storage Devices supports CIM servers that manage Fibre Channel
switches only. It does not support CIM servers that manage arrays.
Option
Action
Brocade fabric
Enter the IP address
Cisco fabric
Enter the service URL in the following format:
https://<IP/Hostname>:<Port>/<Implementation Namespace>,
for example, https://1.2.3.4:5989/cimv2.
d
To add credentials, click the plus sign.
e
In the Credential name text box, enter the name by which you are identifying the configured
credentials.
f
Enter the user name and password for the Brocade or Cisco Fabric Switch CIM server.
For the Cisco Fabric Switch CIM server, the user name and password are for the Cisco Data Center
Network Manager (DCNM) and not the Cisco switch.
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g
Accept all the security certificates from the Fabric Switch CIM Server.
h
Click OK.
Click Save Settings.
The adapter is added to the Adapter Instance list and is active.
What to do next
To verify that the adapter is configured and collecting data from the objects in the storage topology, wait a
few collection cycles, then view application-related data.
n
Environment Overview Inventory. Verify that all the objects related to the Storage Devices Instance are
listed. Objects should be in the collecting state and receiving data.
n
Dashboards. Verify that the Storage Components Heatmap, the Storage Components Usage, and the
Storage Troubleshooting are added to the default dashboards.
Verify That Your Management Pack for Storage Devices Is Connected
and Collecting Data
You configured an adapter instance of the Management Pack for Storage Devices with credentials for a
vCenter Server. Now you want to verify that your adapter instance can retrieve information from objects in
the host, switch, and array domains of your environment.
To view the object types, from the left pane of the vRealize Operations Manager user interface, click
Administration > Environment Overview > Adapter Instances > Storage device Instances >
<User_Created_Instance>.
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Table 2‑1. Object Types that the Management Pack for Storage Devices Discovers
Object Type
Description
Active Zone Set
A collection of all active zones in the storage network.
ESX pNic
The physical Network Interface Cards (NICs) on the ESXi host.
Fabric
In the Brocade storage network, fabric is a collection of interconnected switches. There is
typically a one-to-one relationship between the fabric and the SAN.
In the Cisco storage network, fabric is a virtual SAN which is collection of one or more logical
switches. There is typically a one-to-many relationship between the SAN and the fabric.
Fabric Switch CIM
Server
CIM server that manages the switches. It provides the username, password and URL
information that the Management Pack for Storage Devices uses to discover storage network
objects such as fabric, switches, and switch ports.
Host Adapter
The Fibre Channel (FC) or Fibre channel over Ethernet (FcoE) host adapters in the host
system.
IP Switch
The Simple Network Management Protocol (SNMP) v2 enabled (IP) network switches
IP Switchport
The switch ports on your SNMP v2 enabled IP network switches
Logical Switch
A logical switch abstraction for the Cisco storage network. It is a collection of one or more
switch ports that are accessible to one other.
Magnetic Disks
Magnetic disks on the ESXi hosts.
Mount
A storage LUN abstraction that is available on the host system.
NFS Client
Network File System (NFS) clients on the ESXi hosts.
NFS Servers
NFS servers registered with vCenter via VASA.
No Existing Object
Container
A container that includes all the objects that are no longer discovered in the storage devices
topology.
SAN (Storage Area
Network)
In the Brocade storage network, the SAN is a collection of fabrics. There is typically a one-toone relationship between the SAN and the fabrics.
In the Cisco storage network, the SAN is a collection of one or more Virtual Storage Area
Networks (VSAN).
Solid State Device
Solid State Devices (SSDs) on the ESXi hosts.
Storage Array
The storage array registered to the VASA provider in the vCenter for the adapter instance.
Storage Devices Instance
The Management Pack for Storage Devices instance.
Storage LUN
The storage LUN of a storage array.
Storage Processor
The storage controller on the storage array.
Switch
The switch on the storage network that connects the host to the storage array.
Switch Port
The port on a switch.
Target Port
The target port of a storage array.
VirtualSAN Cluster
VirtualSAN clusters in your data center.
VirtualSAN Datastore
VirtualSAN data stores in your data center.
Zone
A collection of target ports or host adapters in the storage network.
Procedure
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1
In the left pane of vRealize Operations Manager, click the Administration tab and click Environment
Overview.
2
In the list of tags, expand Adapter Instances and expand Storage Devices Instance.
3
Select the adapter instance name to display the list of objects discovered by your adapter instance.
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Chapter 2 Installing and Configuring the Management Pack
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Slide the display bar to the right to view the object status.
Object Status
Description
Collection State
If green, the object is connected.
Collection Status
If green, the adapter is retrieving data from the object.
Deselect the adapter instance name and expand the Object Types tag.
Each Object Type name appears with the number of objects of that type in your environment.
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Verify that you have at least one object in each of the network areas that the
Management Pack for Storage Devices discovers.
What to do next
If objects are missing or not transmitting data, you might need to investigate further.
n
If an object is not connected or not transmitting data, search for the object and check for related alerts.
n
If the adapter does not discover at least one object on the host system, in the storage network, and in the
storage array, verify that your environment is configured properly. Common configuration problems
such as invalid credentials, Fabric Switch CIM servers not reachable, or VASA providers not registered
in the vCenter Server instance are raised as alerts for the Management Pack for Storage Devices
instance.
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Management Pack for Storage
Devices Dashboards
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When the Management Pack for Storage Devices is installed, it adds preconfigured dashboards and alert
definitions that you use to monitor and troubleshoot the components in your storage area network.
Table 3‑1. Management Pack for Storage Devices Dashboards
Dashboard for protocols such
as FC-FCoE, iSCSI, and NFS
Purpose
Troubleshooting
View end-to-end storage topology, health, and alerts on storage components.
Component Usage
Provides an overview of the most frequently used objects on the storage network and
tracks the error count on these objects.
Heatmap
Provides an overview of object performance against its predefined limits.
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Devices Alert Definitions
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When the Management Pack for Storage Devices is installed, it adds preconfigured dashboards and alert
definitions that you use to monitor and troubleshoot the components in your storage area network.
vRealize Operations Manager generates an alert If a problem occurs with the components in the storage area
network that the Management Pack for Storage Devices is monitoring.
Table 4‑1. Management Pack for Storage Devices Alert Definitions
Alert
Level
Affected
Object Type
Adapter Configuration failed
(AdapterNotConfigured)
Critical
Storage Devices
Adapter
Instance
Triggered when the
Management Pack for Storage Devices instance is
incorrectly configured because of invalid
credentials or inaccessible Fabric CIM or
vCenter Server instances.
Clears when the adapter is reconfigured and can
successfully communicate with data sources, such
as Fabric CIM or vCenter Server.
All Paths Down on some Mounts
(APD)
Critical
VMWARE:
Host System
Triggered by an All Paths Down (APD) situation on
one or more mounts on the host system. This
generic alert applies when the root cause for APD
cannot be attributed to a zone configuration change,
host adapter link failure, or switch port failure.
Clears when the APD situation is resolved on the
host system.
All Paths Down on some Mounts
because HBA is Link down
(APDHostAdapterLinkDown)
Critical
VMWARE:
Host System
Triggered by an APD situation on one or more
mounts on the host system because of a problem
with the host adapter.
host system.
All Paths Down On Some Mounts
because the physical NIC status is
down
(APDPnicDown)
Critical
VMWARE:
Host System
mounts on the host system, because of the problem
with the physical Network Interface Card (NIC)
connection to the host adapter.
host system.
Because Switch Ports connected to
the HBAs is Down
(APDInitiatorSwitchPortDown)
Critical
VMWARE:
Host System
mounts on the host system, because of a problem
with the switch port connection to the host adapter.
host system.
Alert (ID name)
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Description
17
Table 4‑1. Management Pack for Storage Devices Alert Definitions (Continued)
Alert
Level
Affected
Object Type
Because Switch Port connected to
the Target is Down
(APDTargetSwitchPortDown)
Critical
VMWARE:
Host System
mounts on the host system, because of a problem
with the switch port connection to the target port
on the array side.
host system.
All Paths Down on some mounts
because HBAs are zoned out
(APDZoneConfiguration)
Critical
VMWARE:
Host System
mounts on the host system. This alert indicates a
loss of connectivity between the host adapters on
the host side and target ports on the array side
because of zone configuration changes.
host system.
Congestion due to high network
bandwidth usage
(NetworkBandwidthCongestion)
Critical
EsxPnic
Triggered when the physical NIC bandwidth is
over-utilized. Another symptom when the physical
NIC capacity is less than 10 GB is also checked, if
applicable.
Clears when the physical NIC bandwidth usage
comes back to normal.
Datacenter has some HBAs that are
not operating at maximum
supported speed
(HostAdapterSpeedNotOptimal)
Info
VMWARE:
Datacenter
Triggered if a connected HBA is not operating at its
maximum supported speed.
Clears when the HBA returns to its maximum
operating speed.
Fabric CIM server certificate is not
trusted
(FabricCIMServerUntrusted)
Critical
Fabric CIM
Server
Triggered if the
Management Pack for Storage Devices cannot
authenticate the fabric CIM server certificate.
Clears when the adapter can authenticate the fabric
CIM server certificate.
Fabric CIM Server Configuration
failed
(FabricCredentialsWrong)
Critical
Fabric Switch
CIM Server
Triggered if the
Management Pack for Storage Devices cannot
communicate with the fabric switch CIM server
using the login credentials or URL information
provided.
Clears when the adapter can communicate with the
fabric switch CIM server.
HBA Link Failure
(HostAdapterLinkDown)
Critical
Host Adapter
Triggered when the HBA status changes from
Online to LINK DOWN. Clears when the HBA
status returns to Online.
HBA Speed dropped
(HostAdapterSpeedDropped)
Critical
Host Adapter
Triggered when the operating speed of the host
adapter drops compared to a previous reading in
the data collection cycle.
Not automatically cleared. A user must manually
clear the alert.
High Virtual LUN Resets Or Aborts
(HighLunAbortsOrLunResets)
Critical
Mount
Triggered if 50 or more virtual LUN resets or aborts
occur per minute on the mount object during two
consecutive collection cycles.
Clears when the LUN resets or aborts drop to fewer
than 50 per minute for two consecutive collection
cycles.
Alert (ID name)
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Description
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Chapter 4 Management Pack for Storage Devices Alert Definitions
Alert
Level
Affected
Object Type
IO Latency is above normal
(MountIoLatencyHigh)
Critical
Mount
Triggered if the HostSpecificMetrics|IOLatency
metric exceeds the dynamic threshold.
vRealize Operations Manager sets the dynamic
threshold based on the historic data values of this
metric.
Clears when the metric values fall below the
dynamic threshold.
Multiple ports on the Switch are
down
(SwitchPortsDown)
Critical
Switch
Triggered when 50 percent or more switch ports
become disabled or display the Enabled but
offline status.
Clears when the percentage of unavailable switch
ports falls below 50 percent.
No VASA providers registered to
vCenter. Cannot discover array
objects
(NoVasaProvidersRegistered)
Warnin
g
Storage Devices
Adapter
Instance
Triggered when no VASA providers are registered
to the vCenter Server.
Clears when at least one VASA provider is
registered to the vCenter Server.
Number of active paths is low
(PathHealthRatioLow)
Automa
tic
Mount
Triggered when the HostSpecificMetrics|
PathHealthRatio metric for the mount object falls
below thresholds. vRealize Operations Manager
sets the alert level based on the value of
pathHealthRatio:
n 75<=pathHealthRatio<100 indicates Immediate
n 50<=pathHealthRatio<75 indicates Warning
n pathHeathRatio< 50 indicates Critical
Clears when pathHealthRatio value becomes 100
for all the host system instanced metric groups of
the mount object.
Permanent Device Loss on a
Mount/Storage LUN
(PDL)
Critical
VMWARE:
Host System
Triggered when one or more mounts on the host
system is unavailable. This situation occurs if the
underlying storage LUN is unmasked or removed
from the host system.
n If the storage LUN was unmasked without first
detaching it from the host system, the alert
clears when the mount object becomes
available.
n If the storage LUN was permanently removed,
the alert does not automatically clear. A user
must manually clear the alert.
Some NFS volumes are not
reachable from the host because the
physical NIC may be down
(APDOnNFSClientBecauseOfPnic)
Critical
VMWARE:
Host System
Network File System (NFS) volumes on the host
system, because the connected physical NIC status
is Down.
host system.
Some NFS volumes are not
reachable from the host because the
switch port connecting to the
physical NIC on the host may be
down
(APDOnNFSClientBecauseOfSwitch
Port)
Critical
VMWARE:
Host System
Triggered by an APD situation on one or more NFS
volumes on the host system because of the switch
port connected to the physical NIC is Disabled.
host system.
Some NFS volumes are unreachable
from the host
(APDOnNFSClientGeneric)
Critical
VMWARE:
Host System
Triggered by a APD situation on one or more NFS
volumes on the host system.
host system.
Alert (ID name)
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Description
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Alert
Level
Affected
Object Type
Storage LUN Thin Provisioned
Capacity At Critical Levels
(ThinProvisionedThresholdExceede
d)
Critical
Storage LUN
Triggered when the thin provisioning capacity on
the storage LUN reaches a critical level. Thresholds
for thin provisioning are set in the vCenter Server.
Clears when the vCenter Server sends the clear
event to the Management Pack for Storage Devices.
Storage LUN Thin Provisioned
Capacity Threshold At Warning
Level
(ThinProvisionedThresholdInitialize
d)
Warnin
g
Storage LUN
Triggered when the thin provisioning capacity on
the storage LUN reaches a warning level. The
thresholds for thin provisioning are set in the
vCenter.
Clears when the vCenter sends the clear event to
the Management Pack for Storage Devices.
Switch Port Down Failure
(SwitchPortLinkDown)
Critical
Switch Port
Triggered when the status of switch port changes to
Disabled or Enabled but Offline.
Clears when the switch port status returns to
Enabled.
Alert (ID name)
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Description
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Devices Metrics
5
The Management Pack for Storage Devices collects metrics for objects. It also displays object properties in
the vRealize Operations Manager user interface.
n
“Statistical Metrics of the Management Pack for Storage Devices,” on page 21
n
“Object Properties,” on page 28
Statistical Metrics of the Management Pack for Storage Devices
The Management Pack for Storage Devices collects statistical metrics of objects.
You can view these metrics from the vRealize Operations Manager user interface. From the vRealize
Operations Manager user interface, click Environment > Storage Devices > Troubleshooting > All Metrics
tab .
Disk Group Metrics
The Management Pack for Storage Devices collects metrics about disk groups.
Table 5‑1. Disk Group Metrics
Metric Name
User Interface Name
DerivedStatistics.DiskGroupCapacity
Disk Group Capacity
DerivedStatistics.DiskGroupDemand
Disk Group Demand
DerivedStatistics.DiskGroupUsage
Disk Group Usage
VsanStatistics.Disk Capacity (GB)
Disk Capacity (GB)
VsanStatistics.Disk Capacity Used (%)
Disk Capacity Used (%)
VsanStatistics.Capacity Used (GB)
Capacity Used (GB)
ESXi Physical NIC Metrics
The Management Pack for Storage Devices collects metrics about the physical Network Interface Cards
(NICs) on the ESXi host.
Table 5‑2. ESXi Physical NIC Metrics
Metric Name
User Interface Name
esx_pnic_statistics.PacketsReceived
Packets Received
esx_pnic_statistics.PacketsTransmitted
Packets Transmitted
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Table 5‑2. ESXi Physical NIC Metrics (Continued)
Metric Name
User Interface Name
esx_pnic_statistics.Received
Received
esx_pnic_statistics.Transmitted
Transmitted
esx_pnic_statistics.DroppedReceived
Dropped Received
esx_pnic_statistics.DroppedTransmitted
Dropped Transmitted
esx_pnic_statistics.BytesReceived
Bytes Received
esx_pnic_statistics.BytesTransmitted
Bytes Transmitted
esx_pnic_statistics.BroadcastReceived
Broadcast Received
esx_pnic_statistics.BroadcastTransmitted
Broadcast Transmitted
DerivedStatistics.Capacity
Capacity (MBps)
DerivedStatistics.Demand
Demand (MBps)
DerivedStatistics.Usage
Usage (MBps)
DerivedStatistics.UsageCapacityPercent
Used Capacity Percent
Host Adapter Metrics
The Management Pack for Storage Devices collects metrics about the host adapters in the host system.
Table 5‑3. Host Adapter Metrics
22
Metric Name
User Interface Name
AdapterErrorStatistics.FailedCommands
Failed Commands
AdapterErrorStatistics.FailedBlocksRead
Failed Blocks Read Per Second
AdapterErrorStatistics.FailedBlocksWritten
Failed Blocks Written Per Second
AdapterErrorStatistics.FailedReadOperations
Failed Read Operations Per Second
AdapterErrorStatistics.FailedWriteOperations
Failed Write Operations Per Second
AdapterErrorStatistics.LipCount
Lip Count
AdapterErrorStatistics.ErrorFrames
Error Frames Per Second
AdapterErrorCountPerMin.LinkFailureCount
Link Failure Count
AdapterErrorCountPerMin.LossOfSignalCount
Loss Of Signal Count
AdapterErrorCountPerMin.InvalidTxWordCount
Invalid Tx Word Count
AdapterErrorCountPerMin.InvalidCRCCount
Invalid CRC Count
ReadStatistics.BlocksRead
Blocks Read Per Second
ReadStatistics.ReadOperations
Read Operations Per Second
WriteStatistics.BlocksWritten
Blocks Written Per Second
WriteStatistics.WriteOperations
Write Operations Per Second
TaskManagementStatistics.Aborts
Aborts Per Minute
TaskManagementStatistics.LunResets
Lun Resets Per Minute
FCStatistics.TxFrames
Tx Frames Per Second
FCStatistics.RxFrames
Rx Frames Per Second
DerivedStatistics.CongestionRatio
Congestion Ratio
DerivedStatistics.HostAdapterCapacity
Host Adapter Capacity (MBps)
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Chapter 5 Management Pack for Storage Devices Metrics
Table 5‑3. Host Adapter Metrics (Continued)
Metric Name
User Interface Name
DerivedStatistics.HostAdapterDemand
Host Adapter Demand (MBps)
DerivedStatistics.HostAdapterUsage
Host Adapter Usage (MBps)
DerivedStatistics.HostAdapterInferredLatency
Input/Output latency observed on the host adapter.
DerivedStatistics.IOPs
Aggregation of the read and write operations per second.
AdapterErrorStatistics and AdapterErrorCountPerMin metrics are displayed only in Fibre Channel (FC)
and Fibre Channel over Ethernet (FCoE) environments.
Magnetic Disk, Solid State Device, and Disk Group Metrics
The Management Pack for Storage Devices collects metrics about the magnetic disks, solid state devices, and
disk groups on the ESXi hosts.
Table 5‑4. Magnetic Disk, Solid State Device, and Disk Group Metrics
Metric Name
User Interface Name
busResets
Bus Resets
capacity.usage
Capacity Usage
commandsAborted
Commands Aborted
deviceLatency
Device Latency
deviceReadLatency
Device Read Latency
deviceWriteLatency
Device Write Latency
maxQueueDepth
Max Queue Depth
numberRead
Number Read
numberReadAveraged
Number Read Averaged
numberWrite
Number Write
numberWriteAveraged
Number Write Averaged
read
Read
scsiReservationConflicts
SCSI Reservation Conflicts
totalLatency
Total Latency
totalReadLatency
Total Read Latency
totalWriteLatency
Total Write Latency
usage
Usage
write
Write
HDDErrors
HDD Errors
IOPS
IOPS
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Magnetic Disk and Solid State Device Smart Metrics
The Management Pack for Storage Devices collects SMART metrics about magnetic disks and solid state
devices on the ESXi hosts.
Table 5‑5. Magnetic Disk and Solid State Device SMART Metrics
Metric Name
User Interface Name
scsi_smart_statistics.HealthStatus.Value
Health Status Value
scsi_smart_statistics.MediaWearoutIndicator.Value
Media Wearout Indicator Value
scsi_smart_statistics.MediaWearoutIndicator.Threshold
Media Wearout Indicator Threshold
csi_smart_statistics.WriteErrorCount.Value
Write Error Count Value
scsi_smart_statistics.WriteErrorCount.Threshold
Write Error Count Threshold
scsi_smart_statistics.ReadErrorCount.Value
Read Error Count Value
scsi_smart_statistics.ReadErrorCount.Threshold
Read Error Count Threshold
scsi_smart_statistics.PoweronHours.Value
Power on Hours value
scsi_smart_statistics.ReallocatedSectors.Value
Re-allocated sectors value
scsi_smart_statistics.ReallocatedSectors.Threshold
Re-allocated sectors threshold
scsi_smart_statistics.RawReadErrorRate.Value
Raw Read Error Rate Value
scsi_smart_statistics.RawReadErrorRate.Threshold
Raw Read Error Rate Threshold
scsi_smart_statistics.DriveTemperature.Value
Drive Temperature Value
scsi_smart_statistics.DriveTemperature.Worst
Drive Temperature Worst
scsi_smart_statistics.DriveTemperature.Threshold
Drive Temperature Threshold
scsi_smart_statistics.DriveRatedMaxTemperature.Value
Drive Rated Max Temperature Value
scsi_smart_statistics.DriveRatedMaxTemperature.Threshold
Drive Rated Max Temperature Threshold
scsi_smart_statistics.WriteSectorsTOTCount.Value
Write Sectors TOT Count Value
csi_smart_statistics.WriteSectorsTOTCount.Threshold
Write Sectors TOT Count Threshold
scsi_smart_statistics.ReadSectorsTOTCount.Value
Read Sectors TOT Count Value
scsi_smart_statistics.ReadSectorsTOTCount.Threshold
Read Sectors TOT Count Threshold
scsi_smart_statistics.InitialBadBlockCount.Value
Initial Bad Block Count Value
scsi_smart_statistics.InitialBadBlockCount.Threshold
Initial Bad Block Count Threshold
Mount Metrics
The Management Pack for Storage Devices collects metrics about a storage LUN abstraction that is available
on the host system.
Table 5‑6. Mount Metrics
24
Metric Name
User Interface Name
DeviceErrorStatistics.FailedCommands
Failed Commands
DeviceErrorStatistics.FailedReadOperations
Failed Read Operations
DeviceErrorStatustics.FailedWriteOperations
Failed Write Operations
DeviceErrorStatustics.FailedBlocksWritten
Failed Blocks Written
ReadStatistics.BlocksRead
Blocks Read
VMware, Inc.
Table 5‑6. Mount Metrics (Continued)
Metric Name
User Interface Name
ReadStatistics.ReadOperations
Read Operations
WriteStatistics.BlocksWritten
Blocks Written
WriteStatistics.WriteOperations
Write Operations
TaskManagementStatistics.Aborts
Task Management Statistics
TaskManagementStatistics.LunResets
LUN Resets
DerivedStatistics.CongestionRatio
Ratio of the active commands to the queued commands on
the mount.
HostSpecificMetrics.PathHealthRatio
Path Health Ratio
DerivedStatistics.MountCapacity
Mount Throughput Capacity (MBps)
DerivedStatistics.MountDemand
Mount Throughput Demand (MBps)
DerivedStatistics.MountUsage
Mount Throughput Usage (MBps)
DerivedStatistics.MountInferredLatency
Mount Inferred Latency
DerivedStatistics.MountAggregatedErrors
Mount errors
DerivedStatistics.IOPS
IOPS
NFS Volume Metrics
The Management Pack for Storage Devices collects metrics about Network File System (NFS) volumes.
Table 5‑7. NFS Volume Metrics
Metric Name
User Interface Name
DerivedStatistics.ThroughputCapacity
Throughput (MBps)
DerivedStatistics.ThroughputUsage
Current Throughput (MBps)
DerivedStatistics.InferredLatency
Inferred Latency
NfsVolumePerformanceMetrics.datastoreIops
Aggregate IOPS
NfsVolumePerformanceMetrics.datastoreWriteIops
Writes per second
NfsVolumePerformanceMetrics.read
Read Rate
NfsVolumePerformanceMetrics.write
Write Rate
NfsVolumePerformanceMetrics.totalReadLatency
Total Read Latency
NfsVolumePerformanceMetrics.datastoreReadBytes
Bytes Read
NfsVolumePerformanceMetrics.datastoreWriteBytes
Bytes Written
NfsVolumePerformanceMetrics.datastoreReadIops
Reads per second
NfsVolumePerformanceMetrics.totalWriteLatency
Total Write Latency
Storage LUN Metrics
The Management Pack for Storage Devices collects metrics about the storage LUN of a storage array.
Table 5‑8. Storage LUN Metrics
Metric Name
User Interface Name
lun.PercentUsed
Percent Used
lun.LunCapacity
LUN Capacity
VMware, Inc.
25
Switch Port Metrics
The Management Pack for Storage Devices collects metrics about the port on a switch.
Table 5‑9. Switch Port Metrics
Metric Name
User Interface Name
switch_port_statistics.AddressErrors
Address Errors
switch_port_statistics.BytesReceived
Bytes Received
switch_port_statistics.BytesTransmitted
Bytes Transmitted
switch_port_statistics.CRCErrors
CRC Errors
switch_port_statistics.DelimiterErrors
Delimiter Errors
switch_port_rate_statistics.RxFrameRate
Rx Frame Rate
switch_port_rate_statistics.RxRate
Rx Rate
switch_port_rate_statistics.TxFrameRate
Tx Frame Rate
switch_port_rate_statistics.TxRate
Tx Rate
DerivedStatistics.SwitchPortCapacity
Switch Port Capacity (MBps)
DerivedStatistics.SwitchPortUsage
Switch Port Capacity
DerivedStatistics.AggregatedErrors
NA
Virtual SAN Data Store (Performance Metrics)
The Management Pack for Storage Devices collects performance metrics about the Virtual SAN data stores
in your datacenter.
Table 5‑10. Virtual SAN Data Store (Performance Metrics)
26
Metric Name
User Interface Name
PerformanceStatistics.opIngressCongestionCount
opIngressCongestionCount
PerformanceStatistics.readCachedBytes
Total Read Cached Bytes
PerformanceStatistics.readCachedCount
Read Cached Count
PerformanceStatistics.writeCongestionSum
Write Congestion Sum
PerformanceStatistics.recoveryWriteCount
Total Recovery Write Count
PerformanceStatistics.readCount
Total Read Count
PerformanceStatistics.recoveryWriteBytes
Recovery Write Bytes
PerformanceStatistics.writeBytes
Total Write Bytes
PerformanceStatistics.recoveryWriteCongestionSum
Recovery Write Congestion Sum
PerformanceStatistics.prepareLimitRetryCount
Prepare Limit Retry Count
PerformanceStatistics.readCachedLatencyMaxUs
Maximum Read Cached Latency (ms)
PerformanceStatistics.readCongestionSum
Total Read Congestion
PerformanceStatistics.ioCount
Total Input Output Count
PerformanceStatistics.objIngressCongestionCount
Object Ingress Congestion Count
PerformanceStatistics.recoveryWriteLatencyMaxUs
Maximum Recovery Write Latency (ms)
PerformanceStatistics.writeLatencyMaxUs
Maximum Write Latency (ms)
PerformanceStatistics.writeCount
Total Write Count
VMware, Inc.
Table 5‑10. Virtual SAN Data Store (Performance Metrics) (Continued)
Metric Name
User Interface Name
PerformanceStatistics.readLatencyMaxUs
Maximum Read Latency (ms)
PerformanceStatistics.readCachedCongestionSum
Total Read Cached Congestion
Virtual SAN Data Store Metrics
The Management Pack for Storage Devices collects metrics about the Virtual SAN data stores in your
datacenter.
Table 5‑11. Virtual SAN Data Store Metrics
Metric Name
User Interface Name
DerivedStatistics.totalCapacity
Total Capacity (MB)
DerivedStatistics.provisionedCapacity
Demand (MB)
DerivedStatistics.usedCapacity
Usage (MB)
DerivedStatistics.latency
Inferred Latency
DerivedStatistics.throughput
Throughput (MBps)
DerivedStatistics.maxThroughput
Maximum Throughput (MBps)
DerivedStatistics.avgTotalCapacityPerDiskGroup
Average Capacity Per Disk Group (GB)
DerivedStatistics.avgUsedCapacityPerDiskGroup
Average Used Capacity Per Disk Group (GB)
DerivedStatistics.avgThroughputPerDiskGroup
AverageThroughput Per Disk Group (MBps)
DerivedStatistics.avgMaxThroughputPerDiskGroup
Average Max Throughput Per Disk Group (MBps)
HostSpecificMetrics.readCachedLatency
Read Cached Latency (ms)
HostSpecificMetrics.readLatency
Read Latency (ms)
HostSpecificMetrics.recoveryWriteLatency
Recovery Write Latency (ms)
HostSpecificMetrics.writeLatency
Write Latency (ms)
HostSpecificMetrics.PerHostThroughput
Throughtput (KBps)
HostSpecificMetrics.MaxPerHostThroughput
Maximum Throughtput (KBps)
Virtual SAN Host Metrics
The Management Pack for Storage Devices collects metrics about the Virtual SAN host in your datacenter.
Table 5‑12. Virtual SAN Host Metrics
Metric Name
User Interface Name
VsanStatistics.ComponentUsage
Component usage (%)
VsanStatistics.capacity
Capacity (GB)
VsanStatistics.totalUsedCapacity
Capacity Used (GB)
DerivedStatistics.ThroughputCapacity
Throughput (MBps)
DerivedStatistics.ThroughputUsage
Current Throughput (MBps)
VsanStatistics.failedCommands
Failed Commands
VsanStatistics.latency.totalTime
Latency total time
VsanStatistics.capacityUsed
Disk Capacity Used (%)
VMware, Inc.
27
Table 5‑12. Virtual SAN Host Metrics (Continued)
Metric Name
User Interface Name
VsanStatistics.capacity
Disk Capacity (GB)
VsanStatistics.Read Cache Hit Rate (%)
Read Cache Hit Rate (%)
Object Properties
The Management Pack for Storage Devices displays object properties.
You can view the object properties from the vRealize Operations Manager user interface. From the vRealize
Operations Manager user interface, click Environment > Storage Devices > Analysis tab.
Disk Group Properties
The Management Pack for Storage Devices displays the disk group object properties.
Table 5‑13. Disk Group Properties
Name
Type
Display Name
Description
HostUuid
String
Host UUID
The UUID of the host.
ESXi Physical Network Interface Card Properties
The Management Pack for Storage Devices displays the properties of the ESXi Physical Network Interface
Card (NIC) object.
Table 5‑14. ESXi Physical NIC Properties
Name
Type
Display Name
Description
Link Speed
long
Link Speed
The speed of the link.
Link State
string
Link State
Indicates the state of the
link.
PCI Device
string
PCI Device
Indicates the type of PCI
used.
Driver Name
string
Driver Name
Indicates the name of the
driver.
Host Adapter Properties
The Management Pack for Storage Devices displays the properties of the host adapter.
Table 5‑15. Host Adapter Properties
28
Name
Type
Display
Name
FirmwareVersion
string
Firmware Version
The host bus adapter (HBA) firmware version.
DriverName
string
Driver Name
The HBA driver name in ESXi.
DriverVersion
string
Driver Version
The HBA drvier version in ESXi.
PortSpeed
string
Port Speed
The configured port speed.
SupportedPortSpeeds
string
Supported Port
Speeds
The list of supported port speeds.
Vendor
string
Vendor
The vendor's name for the HBA.
Model
string
Model
The model name of the HBA.
VMware, Inc.
Table 5‑15. Host Adapter Properties (Continued)
Name
Type
Display
Name
HostPortName
string
Host Port Name
The World Wide Port Name (WWPN) of the HBA.
HostNodeName
string
Host Node Name
The World Wide node name of the HBA.
HardwareVersion
string
Hardware Version
The hardware version of the HBA.
OptionROMVersion
string
Option ROM
Version
The read-only memory of the HBA.
MaxFrameSize
string
Max Frame Size
The maximum size of a frame.
PortType
string
Port Type
The port type such as N port and F port.
FabricName
string
Fabric Name
The WWPN of the fabric the HBA connects.
Name
string
Name
The HBA name in ESXi.
IP Switch Properties
The Management Pack for Storage Devices displays the properties of the IP switch objects.
Table 5‑16. IP Switch Properties
Name
Type
Display Name
Description
SNMP Enabled
string
SNMP Enabled
Indicates if the IP switch is
SNMP enabled.
IP Switch Port Properties
The Management Pack for Storage Devices displays the properties of the IP switch port object.
Table 5‑17. IP Switch Port Properties
Name
Type
Display Name
Description
Port State
string
Port State
Indicates the state of the
port.
Storage Array Properties
The Management Pack for Storage Devices displays the properties of the storage array object.
Table 5‑18. Storage Array Properties
Name
Type
Display Name
Description
Fimware
string
Storage Array Firmware
The firmware version of the
array.
ModelId
string
Storage Array Model Id
The model number.
VendorId
string
Vendor ID
The vendor identifier.
SupportedBlockInterfaces
string
Supported Block Interfaces
The list of supported block
interfaces like Fibre Channel
(FC) and iSCSI.
SupportedFileSystemInterf
aces
string
Supported File System Interfaces
The list of supported file system
interfaces like Network File
System (NFS) and Common
Internet File System (CIFS).
Name
string
Array Name
The array name.
VMware, Inc.
29
Table 5‑18. Storage Array Properties (Continued)
Name
Type
Display Name
Description
UUID
string
SMS Array Uuid
The UUID of the array.
AlternateNames
string
Alternate Names
-
SupportedProfile
string
Supported Profile
The list of supported VASA
profiles.
Magnetic Disk Properties
The Management Pack for Storage Devices displays the properties of the magnetic disk object.
Table 5‑19. Magnetic Disk Properties
Name
Type
Display Name
Description
Name
string
Name
The name of the magnetic disk.
Size
string
Size
The size of the magnetic disk.
Vendor
string
Vendor
The name of the manufacturer of the magnetic
disk.
is Virtual SAN Entity
string
-
QueueDepth
string
Queue Depth
The number of pending input/output requests.
Mount Properties
TheManagement Pack for Storage Devices displays the properties of the mount object.
Table 5‑20. Mount Properties
Name
Type
Display Name
Description
Vendor
string
Vendor
The vendor name of the mount device.
Model
string
Model
The number of the mount device.
Size
long
Mount Size in KB
The capacity of the mount device.
Name
string
Name
The device identifier of the mount
device.
Solid State Device Properties
The Management Pack for Storage Devices displays the properties of the solid state device object.
Table 5‑21. Solid State Device Properties
30
Name
Type
Display Name
Description
Name
string
Name
The name of the solid state
device.
Size
string
Size
The size of the solid state
device.
Vendor
string
Vendor
The name of the
manufacturer of the solid
state device.
string
-
QueueDepth
string
QueueDepth
The number of pending
input/output requests.
VMware, Inc.
Switch Properties
The Management Pack for Storage Devices displays the properties of the switch object.
Table 5‑22. Switch Properties
Name
Type
Display Name
Description
Manufacturer
string
Manufacturer
The name of the
manufacturer of the switch.
Model
string
Model
The model of the switch.
PartNumber
string
Part Number
The part number of the
switch.
SerialNumber
string
Serial Number
The serial number of the
switch.
ManufacturerSerialNumber
string
Manufacturer Serial Number
The serial number of the
manufacturer of the switch.
VersionString
string
Version String
The version number.
ClassificationDescriptions
string
Classification Descriptions
The version class (operating
system and firmware).
Switch Port Properties
The Management Pack for Storage Devices displays the properties of the switch port object.
Table 5‑23. Switch Port Properties
Name
Type
Display Name
Description
Speed
long
Speed
The configured speed.
MaxSpeed
long
Max Speed
The maximum speed.
PortType
string
Port Type
The type of port.
PortNumber
string
Port Number
The port number.
PermanentAddress
string
Permanent Address
The WWPN of the switch
port.
EnabledState
string
Enabled State
Indicates if the port is
enabled.
VMware, Inc.
31
32
VMware, Inc.
User Scenario: An Object in Your
Storage Network Has a Performance
Problem
6
A user reports that a virtual machine is running slow. She is not sure how long the problem has existed, but
needs to process data overnight and wants to know if she can start the task before she leaves for the day.
As the system administrator, you realize that the problem might not be with the virtual machine itself.
Rather than investigate the state of only the virtual machine, you begin by reviewing the dashboard that
shows the state of all storage network objects associated with the virtual machine.
Procedure
1
See the topic called User Scenario: Use the Troubleshooting Dashboard to Locate the Real Problem
Source
As the system administrator for the data center, you must locate the user's virtual machine in the
network storage topology so that you can determine if the problem is with the host system or
somewhere else in the storage network.
2
See the topic called User Scenario: Examine Metrics to Find the Root Cause
To determine if the virtual machine performance problem is temporary or indicates a more serious
problem in the storage network, you create metric charts to identify the root cause of the problem.
n
“User Scenario: Use the Troubleshooting Dashboard to Locate the Real Problem Source,” on page 33
n
“User Scenario: Examine Metrics to Find the Root Cause,” on page 34
User Scenario: Use the Troubleshooting Dashboard to Locate the
Real Problem Source
As the system administrator for the data center, you must locate the user's virtual machine in the network
storage topology so that you can determine if the problem is with the host system or somewhere else in the
storage network.
The fastest way to inspect all of the components connected to the virtual machine is to look at the
Troubleshooting dashboard. Start by locating the problematic object.
Procedure
1
Click the Troubleshooting dashboard.
The dashboard displays badges for all the objects that the Management Pack for Storage Devices
discovered in the storage area network.
2
VMware, Inc.
In the group of virtual machines displayed, point to each badge icon to see the object name.
33
3
Identify the virtual machine that the user reported as slow and select the badge.
This action highlights all the objects in the storage area network path from the host system to the
storage mount that are associated with the virtual machine.
4
Review highlighted objects that appear with a red, orange, or yellow condition.
5
Select an object to inspect problems or alerts reported in the widgets on the right.
Problems such as low throughput do not generate alerts but can affect performance.
You identified storage components associated with the virtual machine that have problems. You can now
select one of the components to examine faults, anomalies, and metrics on that object and determine if its
problems are the root cause of problems seen on the virtual machine.
User Scenario: Examine Metrics to Find the Root Cause
To determine if the virtual machine performance problem is temporary or indicates a more serious problem
in the storage network, you create metric charts to identify the root cause of the problem.
You used the Troubleshooting dashboard to find an object networked to the problematic virtual machine
that is not operating at an optimum. Now you want to investigate the performance of that object over a
period of time.
Procedure
1
If you are on the Troubleshooting dashboard with the problematic virtual machine selected, select a
highlighted object that appears with a red, orange, or yellow condition.
2
Double-click the object to access collected metrics.
The left pane displays the object name and the related objects. The main pane displays the Summary
tab.
3
Click the Troubleshooting tab, and click the All Metrics tab.
Throughput, latency, and error metrics are the most useful troubleshooting metrics.
a
Select the error statistics and double-click an entry to determine if errors occurred over time. Errors
can indicate when the component had trouble accessing the network.
b
Select the derived statistics and double-click the use to see a historical graph of the component use
over time. Slow throughput can occur during times of high workload.
c
Select the derived statistics and double-click the latency to see a historical graph of the time
required to process IO requests. High latency can indicate that the component had trouble
receiving data from the network.
What to do next
If the error statistics show no problems and derived statistics show a cyclical use pattern on the component,
you can call the user and explain that the problem might be temporary and when IO traffic throughout the
network drops, the virtual machine will become more responsive.
If the error statistics show no problems and derived statistics show consistently low use of the component
but the latency is suddenly high, another component on the network might be causing connectivity to time
out. Check for a faulty switch or other faulty component on the network.
34
VMware, Inc.
Index
A
S
about 5
add credentials for a storage device 10
add fabric servers for the management pack for
storage devices 10
alert definitions, Storage Devices 17
solid state device properties 30
Solid State Device SMARTmetrics 24
statistical metrics 21
storage devices
verify connection 11
verify data collection 11
storage array properties 29
storage Devices, alert definitions 17
storage LUN metrics 25
storage network component
investigate details 34
troubleshoot 33
troubleshooting dashboard 33
switch port metrics 26
switch port properties 31
switch properties 31
D
dashboards 15
disk group properties 28
disk group metrics 21, 23
E
ESXi physical NIC 21
ESXi Physical NIC properties 28
H
host adapter metrics 22
host adapter properties 28
I
install 9
installing and configuring 9
intended audience 5
introduction 7
investigate details, storage network
component 34
IP switch 29
IP switch port 29
T
troubleshoot, storage network component 33
troubleshooting dashboard, storage network
component 33
V
verify connection, storage devices 11
verify data collection, storage devices 11
virtual SAN data store metrics 27
virtual SAN data store (performance metrics) 26
virtual SAN host metrics 27
M
magnetic disk properties 30
magnetic disk SMART metrics 24
magnetic disks metrics, magnetic disk
metrics 23
management pack 9
metrics, solid state device metrics 23
mount metrics 24
mount properties 30
N
NFS volume metrics 25
O
object properties 28
VMware, Inc.
35
36
VMware, Inc.

vRealize Operations Management Pack for Storage Devices 6.0.1

Transcription

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