YOU BY - Vancouver Island Health Authority

Transcription

A Healthier You
Fall 2012
Presented by the Vancouver Island Newspaper Group and the Vancouver Island Health Authority
Tips for Staying
Healthy This Fall and
Winter
Active Kids –
The Mind-Body
Connection
Nanaimo Hospital
New Emergency
Department Opens
Home Is Best –
Keeping Seniors
Healthy at Home
Complimentary Copy
re . Respect . Empathy Courage . Aspire . Respect . Empathy Courage . Aspire . Respect . Empath
.E C.A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.R.E
A.R.E C.Vancouver
A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.RAuthority
ISLAND HEALTH
We love to hear from you.
Vancouver Island Health Authority has staff in over 150 facilities across the island caring for your health and
wellness needs – everything from acute care, seniors care and mental health and addiction to environmental
services and food service and daycare licensing. Looking for information? Here are a few key contacts for some of
our most requested services:
Vancouver Island Health Authority General Enquiries
Phone: 250.370.8699 Toll‐free: 1.877.370.8699
Health questions? Need to talk to a nurse?
Call Health Link BC at 8.1.1 toll‐free
Health Protection and Environmental Services
For information on food safety, air and water quality, applying for a license for a restaurant or temporary food
service or a community care facility (to name just a few areas covered by this department), call the regional
office at 250.519.3445.
Home and Community Care
For information about in‐home and community care services, residential and assisted living please, call the
Home and Community Care number for your area:
South Island communities south of Mill Bay, including Greater Victoria, the Southern Gulf Islands and west to Port Renfrew
Phone: 250.388.2273 Toll‐free: 1.888.533.2273
Central Island communities from Mill Bay to Deep Bay, Gabriola Island, and from Parksville to beyond Tofino/Ucluelet
Phone: 250.739.5749 Toll‐free: 1.877.734.4101
North Island communities north of Deep Bay including the Mt. Waddington Regional District and the mainland area adjacent to it
Phone: 250.331.8570 Toll‐free: 1.866.928.4988
Mental Health and Addiction Services for Children, Youth and Adults
Vancouver Island 24‐hour Crisis Line 1.888.494.3888
Public Health
Your local public health office is there for everything from immunizations to information on healthy families.
Call the General Enquiries phone number to find your neighbourhood health office: 250.519.3406.
Visit us Online for more information and a complete list of contacts: www.viha.ca.
You can also email your questions to us: info@viha.ca.
2
A Healthier You
hy Courage . Aspire . Respect . Empathy Courage . Aspire . Respect . Empathy Courage . Aspire .
C.A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.R
Inside
4
The People Behind the Care
9
Aboriginal Health Plan:
Building a Healthy Future
12
Active Kids:
The Mind‐Body Connection
14
Expanding Emergency Care:
Nanaimo Emergency Department
19
Hospital Foundations:
Partnerships in Caring
23
MRI’s on the Move
26
Living Our Values: VIHA staff Vision
30
Tips for Staying Healthy
This Fall and Winter
32
Right from the Start:
Prenatal Registration
37
VIHA’s Volunteers
40
Home Is Best:
Keeping Seniors Safe at Home
42
Building for Today and the Future:
New Health Care Facilities
45
Mental Health Issues?
Talk to Your Family Doctor
46
VIHA: By the numbers
A Healthier You is presented by:
Vancouver Island Newspaper Group and the
Vancouver Island Health Authority
Publisher: Hugh Nicholson, Division Manager, VING
Advertising: Andrea Rosato‐Taylor, VING
For advertising info: 250.729.4284
This publication was produced in partnership with
Vancouver Island News Group and the Vancouver Island Health Authority.
Advertising revenues were used to produce and print this magazine.
Cover photo from AllCanadaPhotos.com
Welcome to this first edition of
“A Healthier You.” This publication is
the first of many new communications
tools we will be developing over the next few years to ensure
we are providing you, the residents of Vancouver Island, with
the information you need to keep yourselves and your families
healthy, to prevent illness and disease, and to access health and
community services in the community where you live.
A key factor facing VIHA and health jurisdictions across
the country is how to deliver quality health care in the context
of an aging population, increased technology costs, and growing
demand and expectations for services across a region that is made
up of diverse communities. One of the ways VIHA will strive to
improve the health of our population is to ensure citizens have
access to a wide range of information that both informs you on
how to stay healthy and also provides you with information on
programs, treatment options, and services in the community
where you live.
VIHA provides a full range of progressive health programs
and services including pre-natal and infant care, child, youth
and family care, environmental health, home care and supports,
primary health care, residential care, mental health and substance
use services, seniors care, rehabilitation, and end-of-life care. We
exist to serve and support you and your family at each stage of
your lives.
While this publication is about you, none of these services
would be possible without our dedicated staff, partner physicians
and volunteers. It is through these professionals that the citizens
of Vancouver Island are afforded access to one of the most
successful and progressive health care systems in the world. To
our employees, partner physician and volunteers, I extend my
deepest gratitude for the work you do.
To the citizens of Vancouver Island, your health and
your care is our business. You are the reason we exist. It is my
hope that readers of this publication will be empowered with
information that will lead to “A Healthier You.”
Howard Waldner
Chief Executive Officer
3
pirre . Respect . Empathy Courage . Aspire . Respect . Empathy Courage . Aspire . Respect . Empath
A.R.E C.Vancouver
ISLAND HEALTH
the People
behind theCare
Vancouver Island Health Authority employs more than 17,000
people. They are your neighbours, your friends and members
of your community – in fact, chances are you know someone
who works for VIHA. And while most people tend to think of
doctors and nurses when they think of health providers, there
are so many others who contribute to your health and well‐being.
From the staff in laundry who make sure there are clean sheets for every bed to the admin personnel who make sure the
bills are paid, there are thousands of people who contribute to ensuring Vancouver Island’s residents have the best care
possible.
Passionate about their work, VIHA staff are equally as passionate about their contributions to their community and the
world at large. Just to give you an idea of the depth and breadth of talent of the organization, we have profiled five of our
employees throughout this publication. Look for them under the headline “The People Behind the Care.”
Michele Mundy
Cultural Safety Coordinator
Royal Jubilee Hospital, Victoria
One of the initiatives
introduced in VIHA‘s
updated Aboriginal Health
Plan is the commitment to
make VIHA services and
facilities more culturally safe
for Aboriginal clients.
Cultural Safety is the
practice of being mindful
of how historical relationships between Aboriginal
people and the health care system can impact current
perceptions.
To facilitate this, VIHA has hired Cultural Safety
Coordinator Michele Mundy. “My focus is to integrate
cultural understanding into our care giving,” notes
Michele. “When people feel a sense of safety with their
care providers, they are more likely to use those services
and will benefit from consistent health care.”
Michele is Kwakwaka’ wakw, from the ‘Namgis
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First Nation of Alert Bay, BC. “I have learned to walk
in both worlds,” notes Michele. “I grew up in a First
Nations community and understand the challenges our
Aboriginal people have and continue to face. I have a
deep appreciation for our land and our history, but have
lived in Victoria, working in the Aboriginal community,
for the majority of my life—I know the struggles and the
triumphs of our Aboriginal people both in smaller more
isolated communities and in the urban setting.”
With young children still in school, Michele doesn’t
have much time for travel so she and her family have
opened their home to international students for the
past six years, allowing them to exchange their cultural
experiences. “We may not be able to travel right now
so instead of going to visit new countries and learning
about their culture and traditions, we bring them into
our home,” says Michele. “We’ve had students from
around the world come to stay with us and have learned
as much about their world as they have about ours and
it’s a wonderful way to expand our knowledge, share
and appreciate our differences and similarities.” Michele
recently joined VIHA.
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ISLAND HEALTH
5 Tips for A Healthier You
1
Boost your energy with
Water
Water does more than quench your thirst; it can promote
weight loss by filling you up and prevent fatigue and
headaches caused by dehydration – in fact, researchers have found
that drinking water increases alertness. Next time you need a
boost, turn on the tap.
2
Sleep 8 hours a night
A number of recent studies have confirmed what your
mother always told you—you really do need at least 8
hours a night. Among the many benefits: adequate sleep
makes you feel better, decreases risk for cardiovascular disease,
and boosts memory.
Physical Activity
Regular
makes
you feel better ... and it could save your life
4
Who doesn’t want to reduce their risk of disease, improve their
fitness level, reduce the effects of stress, increase energy and
maintain positive mental health?
All these benefits can come from doing moderate intensity exercise
for just 150 minutes a week or 20 minutes a day. Can’t achieve the
ideal? Find 10 minutes two or three times a day.
Regular activity such as brisk walking can help to reduce the risk
of premature death and chronic diseases such as coronary heart
disease, stroke, hypertension, cancer, diabetes and osteoporosis.
You don’t have to join a gym or buy expensive equipment to be
active. Park a few blocks away and walk, get off the bus one stop
earlier or better yet, walk or cycle to your destination. Make sure
you get up and move around every hour – walk to the furthest
restroom or coffee machine, or suggest “walking” meetings. Go for
a walk after dinner instead of turning on the TV. Get off the couch
and do 10 minutes of vigorous work around your home – not only
will you feel better, you’ll get through your “to do” list faster. Be the
kind of person who looks for opportunities to move, not to sit.
6
A Healthier You
3
Reduce
Weight
There are many tips,
plans, programs and research
studies available to help with
weight reduction. If it all seems
overwhelming, start with
something simple like portion
size and healthier choices.
Noticing and changing how
often you consume high‐fat,
high‐salt, high‐sugar foods and
drinks can be the first step in a
healthy eating plan.
De-Clutter
to reduce stress
Can’t find your keys? Your mail?
Your cat?
Clutter creates stress in our
lives by making it difficult for us
to find the things we need. It
also creates visual stress – living
with piles of old magazines,
unsorted mail and mounds of
laundry is stressful. Clutter‐free
living means we can find what
we need without an anxiety‐
inducing search and find
harmony in our surroundings.
Do yourself a favour and spend
at least five minutes
a day sorting, putting
away and discarding
stuff – your cat will
thank you.
5
Who to Believe?
A Medical Health
Officer’s Perspective
Dr. Richard Stanwick is
VIHA’s Chief Medical Health
Officer.
Today’s media often entertain (while trying to
inform) the public with health/illness news. Their stories
range from presenting amazing medical survival “against
all the odds” to trumpeting yet another promising lab
discovery—one that could be at the treatment stage in
as soon as ten years. At the same time, the evening news
features images of horrific car crashes, house fires, floods
and landslides as well as outbreaks of communicable
disease, making us all feel vulnerable. What is the truth?
Are we living longer because of miracle cures or are we
dying sooner because of natural disasters?
The Canadian Institute for Health Information
(CIHI) is a national organization that collects, analyzes
and publishes data and information in a standardized
way. This allows for, among other things, the comparison
of various Canadian populations. Their recent report,
Health Indicators 2012, suggests the media’s portrayal of
health outcomes may not be the whole story.
The findings come from the use of something called
“avoidable mortality indicators.” The report trends the
proportion of deaths before the age of 75 years that
products) has seen this death rate decrease by an
impressive 47% from 225 per 100,000 in 1979 to 119
per 100,000 in 2008.
Meanwhile, deaths that could have been avoided
through timely and effective health care interventions
were reduced by 56%. This rate went from 149 per
100,000 Canadians in 1979 to 66 per 100,000 in 2008.
The drop in these avoidable deaths was mainly due to
reductions in deaths related to heart and cardiovascular
diseases, which decreased by a notable 72%. This
accomplishment is not only significant but supports the
idea that we are getting some things right. However, if
the medical accomplishments for heart and blood vessel
illnesses had not been achieved and instead remained
unchanged for the 30-year period, the overall reduction
in avoidable deaths by medical intervention would have
been only 19%.
“STATISTICS: THE ONLY SCIENCE THAT ENABLES DIFFERENT EXPERTS USING
THE SAME FIGURES TO DRAW DIFFERENT CONCULSIONS.” ‐Evan Esar
could potentially be avoided through timely and effective
disease/injury prevention as well as health care. It takes
into account how the population is “avoiding death”
through successful initiatives including both preventive
measures and medical interventions.
According to CIHI, the death rate from all avoidable
causes of death dropped from 373 per 100,000
Canadians in 1979 to 185 per 100,000 Canadians
in 2008.The reductions are further split into those
attributed to prevention and those to medical measures.
Initiatives to prevent disease (including everything
from programs for quitting smoking, clean air bylaws,
seat belt and bicycle helmet laws, improvements in
motor vehicle safety to trans fat restrictions on baked
Overall, residents of Vancouver Island are being well
served in both prevention and health care intervention
according to the report. The Island’s “avoidable mortality
indicators” fall into either the same as the rest of the
province or, for a significant portion of central and
southern Vancouver Island, the rates are actually lower
(meaning fewer deaths).
This is heartening news for the population, however
there is always room for improvement for the gains
are far from uniform within our local communities.
In future columns, we will explore reasons for these
differences, what can be done and where the biggest
health dividends on investment can be realized.
7
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A Healthier You
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Aboriginal
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There are approximately 40,000 Aboriginal
people living in communities served by VIHA. The
historical context, unique needs and geographic settings
of our Aboriginal people warrant a health care plan
specific to this community.
commitment to health services delivery that reflects and
honours the input and cultural beliefs of Aboriginal
residents.
“The 2012 Aboriginal Health Plan strengthens our
commitment to share our wisdom and vision with VIHA
to develop culturally appropriate and accessible health
care services for Aboriginal residents which, in turn,
will make Aboriginal communities on Vancouver Island
among the healthiest in the province,” said Aboriginal
Health Council Co-Chair Chief David Bob. “Together
we can make change happen.”
Statistics show that Aboriginal people are more likely
to face significant health challenges, to suffer from
chronic diseases such as diabetes, kidney disease and
heart failure, and to die prematurely from a variety of
causes when compared to other Island residents. They are
also more likely to have trouble accessing health care due
to poverty, geographic isolation and the complexity of
health care service delivery.
“All Aboriginal people on Vancouver Island need and
deserve access to quality, timely health care services that
meet their unique cultural and geographical needs and
that is the fundamental purpose behind the Aboriginal
Health Plan,” said Howard Waldner, VIHA’s President
and CEO. “The health authority is committed to
supporting the six strategic themes that are identified in
the Aboriginal Health Plan with the goal of providing
“OUR FAMILIES WORKED TOGETHER ON HEALING. BUT YOU HAVE TO
BELIEVE IN IT ... WE HAD STRONG SPIRITUALITY AND SPIRITUAL HEALERS ...
WE LIVED A LONG TIME.”
‐from a story told by an Elder in Ahousat
VIHA, together with Aboriginal partners from around
Vancouver Island, has developed an Aboriginal Health
Plan, entitled Remember the Past, Reflect on the Present,
and Build a Healthy Future. This plan (which can be
found at www.viha.ca) will serve as a guide for VIHA’s
Board, leadership and staff as they work together with
Aboriginal communities to continue to improve the
health status of their residents.
“The voices of the youngest and the oldest need to be
respected, so call them out to your meetings,” said one Elder.
The plan was built after a year of discussion,
engagement and collaboration with Aboriginal people,
listening to their experiences and sharing in the wisdom
of their collective communities. It reinforces VIHA’s
health services that meet the needs of Aboriginal residents
and improving the health status of Aboriginal people
living on Vancouver Island.”
The six strategic themes outlined in the plan include:
tBuild relationships
tImprove access to services
tBuild capacity within VIHA and communities
tProvide innovative services
tBe accountable
tAdvocate to improve the broader determinants of health
Many initiatives identified in the plan are already
underway, including the hiring of Cultural Safety
Coordinator Michele Mundy. Read more about Michele
in the staff profile on page four.
9
A.R.E C.Vancouver
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A Healthier You
People
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Dr. Robin Love
Family Physician & Medical
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Nanaimo Regional General Hospital
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10
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Dr. Love is a family doctor
with a practice in Nanaimo.
In addition, he also looks
after the 12-bed palliative
care facility at Nanaimo
Regional General Hospital.
“I see palliative care as an
extension of the care a family
doctor provides,” says Dr. Love. “We know the patient,
and generally their family as well, so helping them at
end-of-life is a natural progression.”
Dr. Love was instrumental in developing the palliative
care program in 1991 and has seen it grow from a
6-bed unit to 12 beds. This expansion was possible with
support and funds from the community, raised through
the NRGH Hospital Foundation as well as dollars
provided by VIHA. “We feel strongly that it’s important
to create a quiet, peaceful place that offers families a safe,
homelike environment for these final days,” Dr. Love
adds.
Dr. Love is committed to his palliative care activities
and teaches on this subject internationally. He has also
won several teaching awards for sharing his knowledge
with other medical practitioners. An international
project he is deeply involved in is a palliative care
partnership with a village in Bhaktapur, Nepal. Called
Partners in Compassion, members of Nanaimo’s hospice
palliative care support their counterparts in Bhaktapur,
visiting the village annually to teach, mentor and
support.
It’s hard to imagine that Dr. Love has any free time,
but when he does, his passion is woodworking. He
owns a portable sawmill with several friends and creates
beautiful furniture from wood salvaged from urban sites.
“It’s rewarding to work with my hands and to take these
reclaimed pieces of maple and garry oak, turning them
into useful pieces of furniture,” he notes. Dr. Love has
been with VIHA since 1988.
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A.R.E C.Vancouver
ISLAND HEALTH
Active Kids
The mind~body connection
Fall is here and the kids are back to school.
You’ve figured out lunches, backpacks and school
supplies, and they’re all signed up for their after-school
activities. But what about their physical fitness? As we
settle into our cool weather routines, we may have to
work harder to find ways to keep our kids active.
Most parents are aware of the importance of physical
activity for kids to prevent overweight- and obesityrelated diseases like diabetes, but are you aware of the
other benefits of physical activity for your kids? For
children and youth, research supports that physical
activity actually improves mental health, reducing
depression and anxiety and improving overall well-being.
This is called the mind-body connection.
Regular physical activity can actually improve mood,
creating a sense of well-being. This increased wellbeing enhances self-esteem and improves quality of life.
Kids sleep better, their concentration and academic
achievement improves and they report fewer feelings of
anxiety and depression.
All of this combines to give kids and teens more
self-confidence and can have a positive impact on their
relationships with other kids; they feel happier and better
able to cope with the stresses of school.
How much activity do they need to generate these
benefits? According to Canadian Physical Activity
guidelines (www.csep.ca), 5-17 year olds need 60
minutes of moderate to vigorous activity every day along
with strengthening exercises three times a week. For
teens to get the most benefit, physical activity programs
should include social interaction like team sports and
classes, as opposed to individual activities.
Knowing that 60 minutes of daily activity can give
your child or teen everything from improved academic
performance to less anxiety and a greater sense of well12
A Healthier You
being can be very motivating for a parent. The question
is how to pry them away from their “screens” and get
them moving. Here are a few suggestions:
t Sign them up for team sports activities like soccer,
lacrosse and field hockey.
t If your child is not interested in team sports, look at
other options like martial arts.
t If your child is a swimmer, think about swim clubs;
the same goes for skating.
t Encourage them to try out for sports teams they
haven’t tried before; sign up for lessons or camps to
increase their confidence.
t It’s not all about sports; dance is a great way to be
active—and dance isn’t just for girls. Look for hip
hop and break dance lessons for your boys.
t Try to do more physical activities as a family like
family bike rides when weather permits and indoor
activities like family swim or skate night at your
local recreation centre.
t Look for opportunities to move and encourage your
kids to join in—whether it’s raking the leaves, taking
the dog for a walk or washing the car.
t The important thing is to keep them moving—be a
role model and turn off your own screens and spend
time being active together.
Kids’ activities can be expensive; look for communitybased team sports and recreation centre activities which
may cost less. Most sports associations also offer bursaries
or reduced fees for families where costs are an issue. Your
school administrator might also have some ideas for
organizations that offer reduced or no-fee activities.
Vancouver Island’s Premier
Active Lifestyle Destination
ACTIVE LIFESTYLE COMMUNITY
6205 Oliver Road, Nanaimo
(At Uplands)
250-751-7755
www.originlongwood.ca
ACTIVE LIFESTYLE COMMUNITY
oad
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13
R.E C.Vancouver
ISLAND HEALTH
Expanding Emergency Care
to benefit Central and North Island communities
With the opening of Nanaimo Regional
General Hospital’s (NRGH) new Emergency
Department (ED) on October 1, 2012, the
community will have access to a state-of-the-art
facility that provides an exceptional level of general
emergency, trauma and emergency psychiatric care.
“This new emergency department is modern
and highly efficient, with streamlined processes to
provide patients with a better experience,” says Brenda
Uhrynuk, Executive Director and Site Administrator
for NRGH. “It also provides separate public and
ambulance entrances, more space and privacy,
increased comfort for patients and their families and
specialized areas for those needing psychiatric care.”
The spacious new department is three times the
size of the previous ED. With its light-filled rooms,
numerous windows, vaulted ceilings, skylights and
courtyards, the department provides a calming setting
for patients and their families.
“This is a place of healing and we have created an
environment conducive to that,” says Suzanne Fox,
Director, Emergency Services and Trauma Care.
“Our health care workers want the very best for their
patients and this emergency department is an open
Nanaimo’s Favourite and Friendliest Fitness Centre
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14
A Healthier You
door to wellness and care.”
Design features that increase the level of privacy
will make patients feel more comfortable and also
enhance infection control. Instead of the usual
curtained treatment bays, patients will be treated
in cubicles fitted with purpose-built privacy glass.
There is a designated x-ray area within the ED as well
as electrocardiogram (ECG) and lab space so that
unit is staffed by multidisciplinary staff specializing in
mental health and addictions. This unit is a regional
centre and may take referrals from across the northern
and central island.
Physicians, nurses, clerks and other staff were closely
involved with the design of the new department.
“Staff played a big part in designing the new ED, right
NANAIMO REGIONAL GENERAL HOSPITAL’ S EMERGENCY DEPARTMENT
TREATS MORE THAN 53,000 PATIENTS EACH YEAR IN A SPACE THAT WAS
INTENDED FOR ABOUT 15,000 PATIENTS.
diagnostic testing can begin quickly after a patient has
checked in. Also part of the new facility is a state-ofthe-art trauma room for patients who are the most
ill or injured as well as a decontamination room with
a separate entrance in the case of an emergency or
disaster that would require chemical decontamination.
An important addition to NRGH ED services
includes a Psychiatric Emergency Service (PES) and a
Psychiatric Intensive Care Unit (PIC).
The PES is a specialized care unit within the ED
that provides treatment for patients with mental
health and/or addiction emergencies. Services
include assessment, short term crisis intervention and
stabilization, treatment planning and care for adults
in a timely manner in a respectful, non-judgmental
environment.
The PIC unit provides short-term in-patient
treatment and support for adult patients who are in
an acute phase of a serious mental illness. The six-bed
The
down to the best placement of electrical outlets and
equipment in the rooms,” noted Uhrynuk.
Waiting areas are roomy and comfortable, finished
with warm colours inspired by the natural light
and greenery. Designed with the patient in mind,
there is seating appropriate for geriatric patients and
educational child play areas. The courtyard landscaping
is visible through the many interior windows, allowing
visitors and patients to enjoy the outdoors from inside.
As part of the ED’s unique design, boundaries
linking one area of the department to another are wide
and spacious, creating a sense of openness and calm.
NRGH’s previous ED was upgraded in 1991 to
accommodate 15,000 predicted patient visits. Now,
21 years later, the busiest emergency department
on Vancouver Island offers care and support to over
57,000 patient visits annually.
Best of Both Worlds.
The ability to enjoy life independently or with
the level of assistance and care that you require.
For more information, please call Kat 250.760.2325
nanaimoseniorsvillage.com
15
A.R.E C.Vancouver
ISLAND HEALTH
the
People
Care
behind the
Melissa Sands
South Island Protection
Services, Royal Jubilee and
Victoria General Hospitals
Melissa Sands works for
the South Island Protection
Services at Royal Jubilee
and Victoria General in
Victoria. She doesn’t look
like someone you would
expect to be in this line of
work - she appears slight
with a calm, quiet demeanor but in a hospital setting,
that’s exactly the kind of person you need.
Her day might include dealing with clients who may
be overly emotional, under the influence of drugs or
alcohol, suffering from dementia or simply overwhelmed.
Melissa’s calm approach and skilled training means that
she can help prevent situations from escalating, ensuring
patients are kept safe and staff can continue their work.
“These are difficult situations for everyone involved,”
says Melissa. “The frontline staff here are very caring,
we all work very hard to ensure safety and to make sure
everyone is treated respectfully.”
Melissa’s long-term career goal is to work in law
enforcement and in addition to her work at VIHA,
she volunteers with The Greater Victoria Police Victim
Services department, which she finds very rewarding.
Volunteers provide emotional support to victims of
crime which might include attending the scene of an
accident or crime to help victims remain calm.
Melissa has worked at VIHA for two years.
PROFESSIONAL FERTILITY
AWARENESS EDUCATION
THE JUSTISSE METHOD www.justisse.ca
Lisa Leger, B.A. Holistic Reproductive Health Educator
250-927-4132 fertilityeducator@gmail.com
- 25 years teaching correct sympto-thermal charting skills for natural
birth control and pregnancy planning.
- Private consultations, public education, professional training
- Free drop-in classes at Parksville Pharmasave (3rd Wed. of each month, 4pm)
16
A Healthier You
Windsong School of Healing
Certified Holistic Health & Shiatsu
Practitioner Diploma Program
As CHHP™ graduates we can serve a
wide cross section of the public. This
Diploma Program offers the highest
quality of basic and advance training.
Anbry Skin Solutions offers a wide variety of skin care procedures:
• Botox Cosmetic® • Juvederm® • Restylane® • Silk Peel
• Photofacial • Laser Hair Removal • ZO Skin Health
Check out workshops on specific modalities
Windsong
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Healing
Anne Brady
RN, BN Medical Aesthetics
TO REGISTER CALL
250-723-3307
www.windsonghealing.com
To find out more about how the province
can help assist you try calling the
Health and Seniors’ Information Line.
Call 1 800 465 4911 • www.seniorsbc.ca
CAN READ THIS
MAYFAIR OPTOMETRIC CLINIC
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M AY FA I R O P T O M E T R I C C L I N I C
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3196 Douglas Street (Across from Mayfair Mall)
* denotes O ptom etric C orporation
Ron Cantelon
MLA Parksville–Qualicum
Office: 100 East Jensen Ave. Parksville, BC, V9P 2G9
Phone: (250) 951–6018 Toll Free: 1 (866) 488–7041
Email: ron.cantelon.mla@leg.bc.ca • Website: www.roncantelonmla.bc.ca
YOU’VE BEEN TO
250-361-4444
with Dr. A Biro MD, MSC, CCFP
Working for Our Seniors
IF
YOU
www.mayfairoptometric.com
#105-6010 Brickyard Road 250.585.1890 www.anbry.ca
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Learn how to avoid
pregnancy without
side effects.
The Billings Ovulation Method™ is used by millions of women around the world. It was
developed by Drs. John and Evelyn Billings, validated by eminent international scientists and
successfully trialed by the World Health Organization. It is very popular with the Chinese
government. By learning to identify your natural signals of fertility, you can use the Method
to become pregnant or avoid pregnancy and to safeguard your reproductive health. Phone
the Billings Centre: 250 709 9081 e-mail: infobillings@shaw.ca. TALK: Return of Fertility
while Breastfeeding, October 4th, November 1st in Duncan. Free but register 12th Sept.
11am-12, 4th Oct. 10:45-11:45, Matraea Centre, Duncan.
We specialize in specializing
Advanced Limb Designs for all Walks (or Runs) of Life
Serving Central Vancouver Island
for over 14 years
250-591-1816
Markus Säufferer, B.Sc., C.P.(c) Certified Prosthetist
Offices in Nanaimo and Duncan
for your Convenience
www.motionprosthetics.com
17
A.R.E C.Vancouver
ISLAND HEALTH
MORNING GLORY SCHOOL
Pre-School
to Class 8
A balanced approach to school life; academic, music, art, practical
skills and outdoor activities; a minimum of two daily breaks.
School building is now WIFI free.
Call for open house info or to arrange a classroom visit.
250-752-2722
861 Hilliers Rd off Hwy 4, just minutes from Qualicum Beach
mgs@shawcable.com • www.morninggloryschool.ca
MLA
Leonard Krog
Nanaimo Constituency
4 - 77 Victoria Crescent
Nanaimo, B.C., V9R 5B9
250-714-0630
Fax: 250-714-0859
leonard.krog.mla@leg.bc.ca
www.leonardkrog-mla.ca
From old to . . .
EST.1921
18
A Healthier You
Hospital
Foundations
Partnerships in Caring
Hospital foundations play an important
role in supporting patient care on Vancouver Island,
as they do in care settings all across Canada. VIHA
works in partnership with twelve hospital foundations,
supporting community-based efforts to enhance health
care for island residents. Foundations are separate
entities with their own Boards that make an important
contribution to patients’ comfort and well-being.
Following is the first in our series of profiles of
Vancouver Island hospital foundations; we will be
featuring a cross-section in upcoming issues. At VIHA,
we recognize and support the amazing work they do
and thank the foundations and their donors for their
generous contributions.
ALL OUR 2012’S ARE
PRICED TO DISAPPEAR.
Up
to
4,000
$
Cash Purchase Incentive# on select 2012 cars.
THE ONGOING BENEFITS OF OWNING A HONDA
HIGH RESALE VALUE. LOW COST OF OWNERSHIP. AFFORDABLE.
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Model CP3F8CKN
Model FB2F9CKNX
Model GEBH7CE
STAY HEALTHY-GO RV’ING
2012 Jayco
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$
73
From
Bi-Weekly
$
Fall Sale!
Stk# 3200
11,960
ACCORD
CIVIC
FIT
STARTING FROM
STARTING FROM
STARTING FROM
$
26,530**
$
16,485**
$
INCLUDES
FREIGHT AND PDI
INCLUDES
FREIGHT AND PDI
INCLUDES
FREIGHT AND PDI
OR
16,075**
0.99%
** on select 2012
Honda cars.
LEASE OR FINANCE
506 Finlayson Street
250-388-6921
www.CampusHonda.com
Parts & Service
Department
Mon-Sat 8:30am
till 5:00pm
DL 27136
Toll Free 1-800-492-2869
250-468-1500
Fax: 250-468-1593 Dealer#9952
**MSRP is $25,885/$37,130/$21,575 including freight and PDI of $1,495/1,640/$1,495 based on a new 2012 Civic Sedan 4D EX-L Navi 5AT model FB2F9CKNX/Accord 4D EX-L V6 Navi 5AT model CP3F8CKN/Fit Sport model GE8H7CE. V0.99% finance
offer is based on a 36 mos./60 mos./24 mos. term. Finance example based on a new 2012 Fit DX model GE8G2CEX and a 24 month finance term available only through Honda Canada Finance Inc. O.A.C.: $16,075 at 0.99% per annum equals $548.62 per
month for 24 months. Freight and PDI of $1,495 included. Cost of borowing is $134.88, for a total obligation of $18,166.88. Down payment of $5,000, first monthly payment, environmental fees and $0 security deposit due at finance inception. Offer
includes freight & PDI. Taxes are extra. Finance on approved credit for qualified customers only. For all offers license, insrance, applicable taxes and registration are extra. Dealer may sell for less. Dealer trade may be required. *0.99% lease offer is based on a
24 mos./48 mos./24 mos. term. Lease example based on a new 2012 Fit DX model GE8G2CEX and a 24 month lease term available only through Honda Canada Finance Inc. O.A.C.: 0.99% lease APR for 24 months O.A.C. Monthly payment, including freight
and PDI, is $109.00. Down payment of $4,932.09, first monthly payment, environmental fees and $0 security deposit due at lease inception. Total lease obligation is $7,548.09 48,000 kilometre allowance; charge of $0.12/km for excess kilometres.
#$4,000 Honda cash purchase incentive is available on select 2012 cars. Honda cash purchase incentive will be deducted from the negotiated price before taxes and cannot be combined with special lease or finance offers. Dealer may sell for less. Dealer
trade may be required. For all offers license, insurance, applicable taxes and registration are extra. Dealer may sell for less. Dealer trade may be required. **/V/*/# offers valid from September 1st through 30th, 2012 at participating Honda retailers. Offers
valid only for British Columbia residents at BC Honda Dealers locations. Offers subject to change or cancellation without notice. Terms and condiions apply. Visit www.bchonda.com or see your Honda retailer for full details.
19
R.E C.Vancouver
ISLAND HEALTH
From power lifts and resident safety mats for Yucalta
Lodge to Portable Ultrasounds and Fetal Monitors for
our hospital, our donors have helped make a difference.
To assist in achieving our fundraising goals, we,
along with our community partners, host a variety of
events each year that help support our commitment to
quality health care for Campbell River. You can play,
‐by Stacey Marsh, Executive Director
dine, dance or golf with us. Simply contact our office
by phone at 250.850.2418 or visit our website at www.
Established in 1989, The Campbell River
crhospitalfoundation.ca for more information; we’d love
Hospital Foundation is a registered charity dedicated to
for you to join us.
raising funds to support our hospital and Yucalta Lodge
We believe in the power of partnerships and working
with equipment purchases, staff education and capital
together. Continuing to develop and sustain our
projects that help enhance the service and treatment of
relationship with our donors and the Vancouver Island
patients and residents.
Health Authority is important in moving forward toward
Our foundation is governed by a volunteer Board
the new hospital construction in Campbell River.
of Directors; the role of the board is to manage the
In order to realize our goals and
Foundation funds prudently and to
dreams for a health care facility that
raise funds that will ensure the longmeets our needs, it is our vision to
term preservation of quality health
provide the leadership and support
care in Campbell River.
to make a difference for Campbell
The high-quality care that we all
River and the North Island.
expect and deserve costs more than
So please continue to support
what is funded by government. In
the doctors, nurses and other key
fact, this is why foundations exist in
members of your local healthcare
communities across Canada.
team. They need state-of-the-art
Through the generosity of our
tools to help ensure that you and
donors and supporters, we are able
Stacey
Marsh
shows
off
the
Portable
Ultrasound
unit
your loved ones continue to receive
to provide the funding necessary
purchased in part by the RBC Foundation, along with
to acquire medical equipment and
Maureen May, ER Clinical Coordinator, Matt Bruining first-class healthcare right here in
of RBC and Lois Tirebuck, Hospital Site Director.
support continued staff education.
Campbell River.
Campbell
River
Hospital Foundation
20
A Healthier You
to deliver health care to Central Vancouver Islanders.
The foundation’s dynamic nature suits a changing
demographic as the region grows and changes. The
Foundation helps purchase lifesaving equipment, provide
services, and create further educational opportunities
to benefit patients and families close to home.The
foundation raises funds for VIHA facilities on Central
‐by Feron Walker, Director of Communications
Island: Nanaimo Regional General Hospital (NRGH),
Dufferin Place (Nanaimo), Trillium Lodge (Parksville),
The Nanaimo & District Hospital Foundation has and Eagle Park Health Care Facility (Qualicum Beach).
Furthermore, from Ladysmith to Bowser, NRGH is the
been a proud advocate of progressive healthcare for the
community hospital for more than 160,000 individuals.
Regional District of Nanaimo (RDN) since 1977.
It is also the referral hospital for the entire island north
What does the foundation do? The short answer is:
of the Malahat, home to more than 400,000 people. The
“the foundation creates opportunities for donors to adfoundation takes this responsibility very seriously.
vance health care in our communities.” It does so mainly
Since 1991, the foundation has raised more than $35
through fundraising activities like Lotto for Life beginmillion for health care. Last year, it was named among
ning in January, the Run for Life in May, and Golf for Life
the 2010/11 “Top 16” not-for-profit organizations
each September.
in North America for benchmarking
Yet the foundation is so much
transparency by the Association for
more. Guided by a volunteer
Healthcare Philanthropy (AHP) for the
Board of business leaders, it is
second year in a row. In addition, it is a
also a conduit between medical
member of the Imagine Canada Ethical
professionals and grateful
Code Program because it has met and/or
patients who wish to show
surpassed the highest standard of ethical
their appreciation for excellent
fundraising in the country. The Nanaimo
service. By partnering with
& District Hospital Foundation’s vision
the Vancouver Island Health
to provide “excellent healthcare, facilities,
Authority (VIHA), medical
and equipment” is possible because of
professionals, individuals,
Maeve O’Byrne, Foundation President, and Christine the loyal support of donors who share
McAuley, Foundaition Chair, welcome golfers to the this aspiration. It is thanks to donors like
service groups, and businesses,
annual Golf for Life Charity Classic.
the foundation works diligently Learn more at www.nanaimohospitalfoundation.com. you.
Nanaimo
& District
Hospital Foundation
The Nanaimo & District Hospital Foundation
needs your help to purchase life saving
equipment for the new Emergency
Department at NRGH.
Donate Today!
www.nanaimohospitalfoundation.com
21
A.R.E C.Vancouver
ISLAND HEALTH
Plan today for the future
Consider a
Legacy Gift through
Planned Giving
If you are living with multiple sclerosis,
are you in control of your bladder, or
is your bladder in
control of you?
Your donation no matter how big or small will make a
positive impact on the quality of healthcare delivered
to the Cowichan Valley. Planned Giving provides tax
deductible donations through:
• Wills
• Trusts
• Life Insurance
• Annuities
• Gifts of property, cash, securities, artwork, etc.
For more information contact the
CDH Foundation @ 250-701-0399
cdhfoundation@shaw.ca
The future is important –
Thank you for caring.
If you’re a person living with multiple sclerosis and as a result, are suffering with
urinary leakage, you may want to consider taking part in a medical research study.
The DIGNITY2 study, is assessing a new investigational dosage of an
approved medication to control urinary incontinence (leakage) as a
result of the bladder problems that can occur in people with multiple
sclerosis.
If you would like to know more about the DIGNITY2 study, please
contact your local DIGNITY2 study team directly, talk to your current
physician or visit the DIGNITY2 website at www.DIGNITY2study.com
The protocol for the DIGNITY2 study has undergone the appropriate
review by regulatory authorities and ethics committees.
Local DIGNITY2 study team details:
1121 Yates Street, Suite 100 & 200
Victoria, BC
Urologic Research V8V 3N1
250.388.0840
Pacific
Please note, asking for more information about a medical research
study does not mean you have to take part.
DIGNITY2 Patient Poster
NA V2
HAVE YOU HEARD WE’RE HERE?
Take advantage of our:
Selene Finlayson
Registered Hearing
Instrument Practitioner
& Owner
We are a new Victoria hearing
clinic, but we are not new to
‘hearing’. NexGen Hearing is
proud to introduce Selene
Finlayson’s new Fort Street location.
Selene has been involved with the
hearing service industry for over 17
years and invites you to come visit
her at the clinic. Call today to book
a Free Hearing Test with Selene.
#402-1990 Fort Street, Victoria, BC
www.nexgenhearing.com
22
A Healthier You
FREE
HEARING TEST
& 21 day
HEARING AID
TRIAL!
Call now for details!
250-598-9884
Offer code: WelcomeNexGen
MRI’s on the Move
Patients in Campbell River, the Comox
Valley, Port Alberni and Duncan will soon have easy
access to Mobile Magnetic Resonance Imaging (MRI).
Most patients in these areas will now be able to
obtain MRIs in their own communities rather than
travelling to larger centres. The MRI unit is installed
in a specially equipped trailer and parked on purposebuilt trailer pads. The unit is moved regularly between
communities—so the equipment travels to the patient
rather the patient travelling to the equipment.
“This will be the first system of its kind to be
installed in a trailer in North America,” said Dr. John
Mathieson, VIHA Medical Director of Medical Imaging.
“The image quality is absolutely superb, aiding in better
diagnosis and treatment of patients.”
Construction of the specially designed parking
pads is close to completion at the four sites. Once
operational (sometime in October) the mobile MRI will
be scheduled for one to two weeks in each community,
and then will be relocated to its next destination over a
weekend.
The MRI facility will provide approximately 3,800
MRI scans annually and will be operated by VIHA.
Change Starts Here
United Way, like VIHA, supports healthy
people and strong communities.
Your gift to United Way helps
children, youth and seniors
in your community.
Give today
United Way Central and Northern Vancouver Island
3156 Barons Road, Nanaimo, B.C. V9T 4B5
www.uwcnvi.ca
Cowichan United Way
1 Kenneth Place, Duncan B.C. V9L 5G3
www.cowichan.unitedway.ca
United Way Greater Victoria
1144 Fort Street, Victoria, B.C. V8V 3K8
www.uwgv.ca
23
Respect . Empathy Courage . Aspire . Respect . Empathy Courage . Aspire . Respect . Empath
C.Vancouver
ISLAND HEALTH
24
A Healthier You
hy Courage . Aspire . Respect . Empathy Courage . Aspire . Respect . Empathy Courage . Asp
C.A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.R.E
25
A.R.E C.Vancouver
ISLAND HEALTH
Living our Values
Our vision is excellent care – for everyone, everywhere, every time.
At VIHA our purpose is to provide superior health care – creating healthier, stronger communities
and a better quality of life for those we serve. Our values are to C.A.R.E:
Courage: to do the right thing—to change, innovate and grow
Aspire: to the highest degree of quality and safety
Respect: to value each individual and bring trust to every relationship
Empathy: to give the kind of care we would want for our loved ones
Here are just a few of the many stories about VIHA staff living their values:
• Shelley Galloway experienced VIHA’s
values in action when her three-year-old son Lucca broke
his arm. Her doctor was called away on an emergency
while she and Lucca were waiting to have his cast put
on. A doctor who was
seeing another patient
noticed them, and
asked what they were
waiting for. “He went
above and beyond my
expectations,” says
Galloway. “He looked
at the x-rays, and put
on the cast when no one else was available. He was gentle
and kind. I didn’t realize there were doctors who care so
much.”
• Denise Clarkson is a Medical Laboratory
Assistant at Nanaimo Regional General Hospital. Her
co-workers say she goes out of her way to ensure patients
are happy – and she has a magic touch with babies.
“Denise’s compassion and empathy with parents and new
babies is amazing. She wraps the baby in a warm blanket,
and warms the heel with a hot cloth so that the baby is
happy and asleep when she does the bloodwork. That
makes it so much easier for babies and anxious parents.”
• A handwritten letter was dropped off at
Lady Minto Hospital by a homeless man who had been
admitted with hypothermia and a lung infection. “…I
am writing this letter to express my heartfelt gratitude
for the treatment I experienced while in the hospital.
Everyone I dealt with treated me as if I really mattered
to them. They were friendly, respectful, very efficient
26
A Healthier You
and professional. I cannot possibly thank you enough. I
believe that you saved my life. Bless you all.”
• When Dale and Martina Serrao were
admitted to Victoria General Hospital for the birth of
their daughter, they had no idea the positive impact
the actions of one nurse would have on them. On their
second day, after a long labour and complications,
RN Marian Plewman came on shift. Dale says she was
absolutely fantastic. “Not only did she answer all of our
questions and explain exactly what was happening and
why, she skipped her break to monitor my wife, and
stayed past the end of her shift to help with the delivery.
Having her in the room
was very calming, and I
cherish the moment when
she put my baby girl in
my hands. When she
came into our room while
my wife was recovering
with our beautiful daughter, my wife’s face exploded into
such a smile. We will remember her always.”
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AL INTE RIT Y
G
www.bluenosemotor.com
250-951-9888
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Patrick is a tall 10 year old boy with lovely dark hair.
He is described as a very handsome self-directed
young man who likes outings and riding his bike.
Patrick loves one-on-one attention, doing puzzles
and learning new things at school.
Patrick experienced a great deal of neglect early in his
life and has received significant support to assist
in his development. He will need a family that
understands his needs and continues to support him
as he grows. A two parent family would be the best
fit for Patrick. He would also love pets.
DID YOU KNOW?
There are currently more boys than girls waiting
for adoptive families in the province of BC.
1.888.479.9811 or
www.choicesadoption.ca
RDN
Recreation
and Parks
We’re
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keep you
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27
A.R.E C.Vancouver
ISLAND HEALTH
Sometimes you can’t hide fungal nails.
the
People
Care
behind the
Richard Brown,
Architect
Manager, Design &
Construction Victoria
NEW laser therapy
effectively treats toenail fungus
Toenail Fungus affects 10% of the population and is
difficult to cure even with potentially harmful drugs.
The new Genesis Plus Laser is designed specifically
to eradicate Toenail Fungus. It is fast, safe and
highly effective.
Call
Vancouver
Nail
Clinic
today
Dr. Gregg
CongdonLaser
and Dr.
William
Mirchoff
604-278-9195Pfor
more information
ODIATRISTS
350Offices
- 1641 Hillside
Avenue Iand
250-592-0224
in Vancouver
Richmond
Learnwww.vancouverlasernailclinic.com
more at: www.drgreggcongdon.com
Est. 1995
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28
A Healthier You
Richard Brown is an
architect and manager
of VIHA’s Design and
Construction Department
located at Royal Jubilee in
Victoria. It’s interesting to
learn that VIHA, a health
care organization, has architects on staff. In order to
meet the needs of the community, VIHA is building new
buildings, renovating existing facilities and installing
new pieces of major medical equipment. To do this it’s
important to have skilled professionals who are familiar
with the process of design and construction so that
this important work is completed successfully. Richard
is currently working on VIHA projects like the new
Emergency department in Nanaimo, the building of
new operating rooms at Saanich Peninsula Hospital,
renovations at Cowichan Lodge and the deconstruction
of old buildings on the Royal Jubilee Hospital site.
“I’m especially pleased with our design of the
Nanaimo Emergency Department,” says Richard. “The
light-filled rooms, green spaces and enhanced privacy
all come together to create a better experience for our
patients and our staff.”
In his spare time, Richard is an artist and painter. He
sketches and creates watercolours of his vacation travels,
producing a desk calendar of his work every year (highly
coveted by his colleagues). Richard also paints large
abstract paintings (see his work pictured behind him)
which have hung in local art shows as well as winning
prizes.
“My first childhood memory at the age of four is
painting and drawing,” notes Richard. “Becoming an
architect was a natural progression from holding that
first pencil.” Richard has been with VIHA for twelve
years.
29
A.R.E C.Vancouver
ISLAND HEALTH
Staying Healthy
This Fall & Winter
Vancouver Island winters are wonderful when you stay healthy and strong
Winter is coming to Vancouver
Island. While we may not
experience the cold and snow
of other parts of Canada, it can
still be a long, gray, wet season.
How do we stay healthy and
vital? Here are a few tips to
maintain optimal health:
Get Vaccinated
seniors 65 and older, people living
in residential care, Aboriginal
people, healthcare and essential
service workers, and children
and adults with certain medical
conditions, as well as to household
contacts of those listed above. Also,
a pneumonia vaccine is generally
recommended for all people 65
and older and those ages 5–64 who
have a chronic disease or illness.
Prevention is good medicine!
thoroughly and often and to make
sure your children and family
members do the same. That means
using soap and warm water, rubbing
your hands together under the
running water for 10–15 seconds,
making sure you get between your
fingers, then rinsing well. Avoiding
germs altogether is the best way to
deal with them.
Exercise
Wash Your Hands
Ask your doctor about getting the
flu vaccine and the pneumonia
vaccine. The flu vaccine is provided
free of charge to children aged
6–23 months, pregnant women,
The single best way to avoid getting
a cold or flu is to wash your hands
It’s important to keep moving, even
when the weather doesn’t cooperate
(30 minutes of moderate activity
most days is the recommendation,
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30
A Healthier You
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but there are health benefits from
any amount of exercise). If you
are an outdoor enthusiast, make
sure you dress appropriately for
the weather. Get out for a walk
whenever weather permits, or do
a few laps at your local mall or
indoor track. Look into a joining
a community recreation centre
for indoor fitness or think about
tryng new activities like swimming,
Zumba (Latin dance) or spin classes.
Take Vitamin D
Fewer sunny hours coupled with
less time spent outdoors means
we need to be aware of our
Vitamin D intake. Health Canada’s
Recommended Dietary Allowance
(RDA) for children and adults aged
9–70 for Vitamin D is 600 IU. This
is equivalent to consuming two
cups of milk (which is fortified with
Vitamin D). Adults over the age
of 50 are recommended to take a
Vitamin D supplement of 400 IU.
For a full listing of Health Canada’s
recommendations visit their website
at: www.hc-sc.gc.ca.
Sleep
Animals aren’t the only ones who
feel the need to hibernate in the
winter. It’s natural for humans
to crave more sleep more during
the long winter months, so this
is the season to work on getting
your optimal eight hours of sleep.
You’ll feel rested while helping your
immune system stay strong.
Stay Engaged
remote in one hand and a bowl of
popcorn in the other…but spending
too much time alone can lead to
feelings of isolation and depression.
Make sure you continue to socialize
and spend time with friends and
family or consider volunteering for
an organization that interests you.
Drive Carefully
Darker days and winter road
conditions mean that drivers need
to stay even more alert. Keep the
weather in mind and make sure your
car is in good working order (snow
tires, oil check, an emergency kit).
Also, when cycling or exercising
outdoors, be sure to wear reflective
gear to stay visible.
Winter feels like the right time
to curl up on the couch with the
Largest selection of sizes and widths in stock
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31
R.E C.Vancouver
ISLAND HEALTH
Right from
the Start
Prenatal registration
supports healthy pregnancies
Pregnant women living in VIHA’s service
region are well supported by physicians, midwives and
maternity care nurses. Public health nurses are also
an important part of the maternity health care team,
usually meeting new moms after their babies are born.
Starting this fall, public health nurses will be adding a
new service for women “right from the start” of their
pregnancy.
32
A Healthier You
. Aspire . Respect . Empathy Courage . Aspire . Respect . Empathy Courage . Aspire .
Designed to support women in having a healthy
pregnancy, the “Right from the Start” program offers
pregnant women support, education and prenatal health
promotion services from their local public health nursing
team.
from the Start” registration form. Once registered,
expectant moms can pick up their free copy of “Baby’s
Best Chance,” a parent’s handbook of pregnancy and
baby care, to learn more about prenatal and parenting
classes and support opportunities in their local
HEALTHY MOTHERS, BABIES AND FAMILIES ARE THE FOUNDATION FOR A
HEALTHY COMMUNITY.
“Knowing there are supports available, and having
access if you need them, is very important for pregnant
women,” said Cheryl Damstetter, Director of Child,
Youth and Family Services for VIHA. “Once registered,
our public health nursing team will provide you with
professional and confidential support, in a caring and
culturally safe environment.”
Pregnant women are encouraged to complete a “Right
community. Registrants may also receive individual
support, depending on their needs.
Registration forms will be available online and
through your local health unit. All pregnant women are
encouraged to register by 20 weeks gestation.
To find your local health unit, visit:
www.viha.ca/finding_care/facilities/health_units.htm
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• Housekeeping
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Serving: Ladysmith, Chemainus, Crofton, Lake Cowichan, Duncan, Cowichan Bay, Cobble Hill, Shawnigan Lake & Mill Bay
33
A.R.E C.Vancouver
ISLAND HEALTH
Financial security solutions
for all stages of life
Whether your financial security goals
include buying a home, financing a child’s
education, building a successful business or retiring
comfortably, Freedom 55 Financial has a range of products to
meet your needs:
s Individual life insurance
s Segregated fund policies, RRSPs
and TFSAs
s Payout annuities, RRIFs and LIFs
s Individual disability insurance
s Individual critical illness insurance
s Individual health and dental insurance
s Business insurance
s Group insurance and retirement plans
s Mortgages
Quadrus Investment Services Ltd. offers:
s Mutual funds – RESPs, RRSPs, RRIFs,
TFSAs and RDSPs
Stephen Hall
Financial Security Advisor
Investment Representative
250-932-7777 | Cell: 250-732-5715
steve.hall@f55f.com | www.stevelhall.com
Freedom 55 Financial and design are trademarks of London Life Insurance Company.
Quadrus, Quadrus and design, Quadrus Investment Services Ltd. and design, Quadrus Group of
Funds and Fusion are trademarks of Quadrus Investment Services Ltd. used with permission.
• Luxury Independent Rental Retirement Living
• Residential Care • All Inclusive
• Full Service Fine Dining
• Wellness & Vitality™ Programs
• Amica VITALIS™ Assisted Living Suites & Services
Guided Nature Hikes,
Walks, Drop-In Events
Most are free, all are fun!
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Nature Activities That Pique Your Natural Curiosity
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Assisted Living Suites Now Available
Amica at Douglas House
See the calendar of activities at crd.bc.ca/parks
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50 Douglas Street, Victoria, BC V8V 2N8
250.383.6258
34
A Healthier You
AMICA™
at Douglas House
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the
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progressive, hands-on education geared towards achieving
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Harold
Brenda Boutell is a
registered nurse working at
the Comox Valley Nursing
Centre. The centre stresses
a partnership between
clients, family, health care
professionals and community
agencies and offers support
in eating disorders, men’s
issues, street outreach,
chronic disease management and pain management.
Brenda is extremely knowledgeable in working with
people living with chronic pain and has presented at the
Canadian Pain Society National Conference.
“Clients are experts in their own pain,” says Brenda.
“So we work together to create a plan to manage their
pain challenges and I have to say that building these
relationships and making a difference in their lives is the
part of my job that I love.”
When not working at the clinic, Brenda loves reading,
listening to music and spending time outdoors enjoying
the beautiful Comox Valley. This is where she gains
her strength and energy, creating mindfulness and
transformation in her own life.
“In our clinic, working with our clients, we have
been changed as much as they have,” notes Brenda. “I
see their strength, their determination and I’m enriched
and stronger for this experience.” Brenda has been with
VIHA for eighteen years.
We can assist you with all your skin care
and esthetic needs
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H.W.
Wallace
Cremation & Burial Centre Inc.
251Jubilee Street, DUNCAN B.C.
250.701.0001
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35
A.R.E C.Vancouver
ISLAND HEALTH
LOOK YOUNGER FEEL VIBRANT
• Herbal
Medicine
• Micro Current
Pain Treatments
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Ph: 250-933-0600 Toll free: 1-888-599-3626
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Care Services
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Please call an office near you:
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& Cowichan Valley
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36
A Healthier You
orcatubs@shaw.ca
VIHA’s Volunteers
e
Naomi Room
Victoria
at the
e volunteers
Naomi Room
ildren
Centre for Ch
ra
d
n
xa
le
A
n
tes
Quee
ld, Naomi rela
o
rs
a
ye
2
2
t
A
Volunteering can create a ‘Healthier You’.
(QAC).
e works
ung people sh
Statistics have shown that most people volunteer for
ellent
well to the yo
veloped an exc , a teenage boy
e
d
s
a
h
d
n
altruistic reasons—because they care about the cause or
a
h
e
wit
lunteer charg
eekly,
issue involved, because they had been personally affected rapport with her vo
im together w
sw
y
e
h
T
y.
ls
f his
pa
by the cause and wanted to give something back, or
with cerebral
im to be out o
h
r
fo
y
it
n
u
y.
rt
oppo
because of their religious beliefs (from Volunteer Canada,
they both enjo
ty
providing an
vi
cti
a
n
a
in
ngaged
e’re a good
NSGVP, 2004).
wheelchair, e
me kid and w
so
e
w
a
n
a
is
ship and
“My buddy
e a real friend
av
Here at VIHA, Volunteer Resources has a force of
h
e
“W
i.
m
o
Na
nfidence.”
match,” says
me lots of co
n
volunteers, 6,000 strong, supported by twelve Volunteer
ve
gi
s
a
h
him
positive
working with
Administrators trained in Volunteer Management. What do
at it ’s been a
th
e
e
gr
a
ts
n
n has
His pare
and their tee
volunteers do? They help out in so many ways – like pointing
ily
m
fa
ir
e
th
r
i.“I’m
experience fo
me with Naom
ti
people in the right direction. Hospitals are confusing places
is
h
m
o
fr
d
e
and I’ve
really benefitt
and assisting people find where they need to be is a big part
in Psychology
e
e
gr
ith
e
d
a
n
o
g with kids w
in
working
rk
o
w
of what volunteers do. They provide comfort, sitting with
in
d
e
terest
with QAC
always been in
patients and families in Emergency and in Palliative Care.
“Volunteering
i.
m
o
a
N
ys
sa
i has been
disabilities,”
rience.” Naom
e
They hold babies, play games with kids in pediatrics and read
xp
e
l
u
rf
e
d
n
o
ars.
has been a w
to the elderly.
IHA for two ye
V
h
it
w
g
n
ri
e
volunte
VIHA would not be the same without them; they create an
additional layer of support that allows VIHA staff to spend
more time doing direct care. They naturally create a culture Derek
Johnsson
of caring, respect, compassion, energy and fun when they
Duncan
volunteer. VIHA salutes our volunteer force.
Derek Johnsson
volunteers at Cairnsmore
Place, a seniors’ residential
Marie Scott
facility in Duncan. He
Nanaimo
help
s with activity outings,
s
eer
Marie Scott volunt
ofte
n
acting as tour guide
at Nanaimo Regional
dur
ing
bus trips as well as
General Hospital in the
assi
stin
g at activities like
it.
Un
o
em
Cancer Clinic Ch
bing
o.
Der
s
ek has short‐
ent
She helps to make pati
term
mem
ory issues, the
comfortable, bringing
resu
lt
of his cancer treatments ten years ago
them refreshments and
, and
was
enc
ouraged by his advocate to “get out
ng
alo
reading materials
of the
house and spend more time with peo
ple.”
with her comforting smile.
are
o
wh
ple
peo
“It’s like the Cheers song,” says Derek.
p
hel
to
ing
ard
rew
y
ver
it
d
“It’s a
“I fin
place to go where everyone knows my
says Marie.
nam
going through a difficult time,”
e and
makes me feel welcome.” Derek spe
her volunteer
nds time
Marie has been recognized for
listening to stories and has developed
sented with the
special
activities and was recently pre
r
no
ver
Go
’s
rela
ada
tion
Can
s
with
by
”
som
ard
e
Aw
of
the
an
resi
adi
den
Can
g
ts.
“I give a little
“Carin
bit,” says Derek. “But I get a whole lot
ht in my life,” said
more back.”
General. “It was truly a highlig
Derek recently joined VIHA as a volu
rk and it was
nteer.
Marie. “I love my volunteer wo
it.” Marie has
an honor to be recognized for
years.
volunteered with VIHA for 31
37
‐by Chris Foster, Director, Volunteer Resources and Auxiliaries
A.R.E C.Vancouver
ISLAND HEALTH
For the health of your
body, mind and soul . . .
• Wheelchairs & Seating • Scooters, Walkers & Rollators
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SLEEP APNEA TREATMENT PROGRAM
The most up to date CPAP machines and masks on the market.
Sleep Apnea monthly education and support group.
Contact Jodie, Respiratory Therapist & Health Fitness Specialist
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The last Thursday of every month is Senior’s Day!
Seniors receive a 20% discount with a Shoppers Optimum Card.
1561 Hillside Ave., Victoria
250-370-2984
* 20% seniors discount does not apply to these items.
Injured? Don’t take what ICBC OFFERS.
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38
A Healthier You
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39
R.E C.Vancouver
ISLAND HEALTH
Home Is Best
Enhanced supports keep seniors healthy at home
Machines beep. A nurse hurries along the hall. The bright
light from the hallway casts a long shadow on the wall.
Irene Cooksley didn’t plan on spending time lying
in a hospital bed recovering from a broken wrist. “It
happened about 11 o’clock at night,” says Irene. “I
tripped over my own feet in my own house. I rang the
alarm and I was taken to the hospital.”
She’s grateful for the care she’s received in hospital,
but she’s ready to get back to the comfort of her own
home. “They were very attentive to my needs and I
just really have to give them high praise for their care
for me,” she says. “I just don’t know why I had to stay
in the hospital such a long time with just a broken
wrist. I don’t know why I couldn’t have come home
sooner.”
It’s Here.
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Nissan
Altima
40
A Healthier You
Hospitals are amazing places. Advances in
technology allow us to see activity inside the brain,
transplant organs, replace joints and perform complex
surgeries that barely leave a scar. It’s all done by caring
professionals who work in concert to ensure excellent
care for patients.
But when seniors face an extended stay in the
hospital, the unfamiliar surroundings can be lonely
and disorienting. In fact, studies consistently show
that each day an elderly patient spends in bed, their
levels of mobility and cognition decrease.
In recognition of this, as well as the fact that our
population is aging and our hospitals are increasingly
congested, we are looking at ways to enhance the
home health services we provide.
At VIHA we recognize that home is the best place
for seniors to recover from illness or injury, maintain
physical and cognitive health and manage chronic
conditions. And the comfort of one’s own home, with
the support of family and a health care team, is the
best place to make decisions about health care and
living arrangements.
There are risks in every environment, but at home
with appropriate supports, older adults have the best
chance of maintaining independence and enjoying
an optimal quality of life. Irene Cooksley misses her
regular routines. “I like to do Skype,” she says. “I
Skype my daughter in France. Plus, where I am is
quite close to the sidewalk, so we can get out, and
Tim Horton’s is just a block away and that’s a place we
often go to.” The health benefits of those opportunities
to stay mobile and maintain social connections are
invaluable.
VIHA’s Home and Community Care team and
physicians work with clients like Irene to create a care
plan that meets their unique needs so they are able to
be safe and healthy at home. A case manager takes care
of all the arrangements for home visits from nurses,
occupational and physiotherapists, social workers,
nutritionists and home support workers along with
community services like adult day programs and
support for caregivers.
When a person comes to a VIHA hospital, every
effort is made to ensure a care team is in place to
support them to go home on discharge. Clients like
Irene Cooksley are grateful for that.
Connect with VIHA’s Home and
Community Care Program
North Island
Phone: 250.388.2273 Toll‐free: 1.888.533.2273
Central Island
Phone: 250.739.5749 Toll‐free: 1.877.734.4101
South Island
Phone: 250.331.8570 Toll‐free: 1.866.928.4988
Visit us online at www.viha.ca/hcc.
41
A.R.E C.Vancouver
ISLAND HEALTH
Building for Today and the Future
New health care facilities
While people will always be key to the
delivery of high quality health care services, buildings
and equipment also play an important role in shaping
patients’ experience when they receive care. In addition
to the new Emergency Department at Nanaimo Regional
Hospital which opens in October and is featured
separately in this publication, there are a number of
other exciting health care facilities under development:
New Hospitals in Campbell River
and Comox Valley
A new hospital in Campbell River and a new hospital
in the Comox Valley will bring provide timely, accessible,
high quality care to residents of the North Island and
improve safety, efficiency and clinical outcomes for
patients, while also becoming places where physicians
and staff will want to work long term.
The new Campbell River and District General
Hospital will be built on the current site of the Campbell
River Hospital, replacing this aging facility. It will have
capacity for up to 95 beds—an increase from the current
70 beds. In addition, 30-40 new additional community
care beds will open in Campbell River before the new
hospital opens.
The new Comox Valley Hospital is located near Ryan
Road/Lerwick Avenue in Comox and has capacity for up
to 153 beds, replacing the 116-bed St. Joseph’s General
Hospital.
Following a public tendering process, construction
will begin Fall 2013 with both hospitals being ready for
patient care in 2017. Visit www.viha.ca for updates and
information on this exciting project.
42
A Healthier You
Oceanside Health Centre
The new Oceanside Health Centre will provide Urgent
Care 15 hours per day with no appointment needed.
It will also deliver integrated primary health care,
community care and other services to improve the health
and well-being and coordination of health care services
for residents of the Parksville/Qualicum area.
Scheduled to open June 2013, the Oceanside Health
Centre will reduce the need for residents to leave
their communities for emergency care and medical
appointments. Visit www.viha.ca for more information
on this innovative health centre.
Saanich Peninsula Hospital
New Operating Rooms
Three new operating rooms in a 690-square-metre
addition opened this month at Saanich Peninsula
Hospital, replacing outdated facilities. The new ORs
will not only ensure Peninsula residents have access to
state-of-the-art surgical care close to home, the new ORs
will enable Saanich Peninsula Hospital to meet future
patient care needs as part of the network of hospitals on
Southern Vancouver Island. A huge recognition to the
Saanich Peninsula Hospital Foundation and its donors
for making this project a reality.
Community Care Facilities
While it is recognized that ‘home is best’ for the
aging population, there will always be instances where
individuals are no longer able to remain safely in their
homes. To meet the increasingly complex health care
needs of an aging population, construction is underway
for a new 260-bed seniors’ facility on Carey Road in
Saanich. A tendering process is currently underway for a
new care facility – which will include licensed dementia
care – in Nanaimo.
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A Healthier You
C.A.R.E C.A.R.E C.A.R.E C.A.R.E C.A.R.E
C.A.R.E C.A
Mental Health
Issues?
Talk to your family doctor
Mental health issues touch many families living
on Vancouver Island. In the past, these issues were
often ignored or spoken about in whispers. Today, the
stigma is lifting and people seeking help now have
options for treatment.
Many Vancouver Island family physicians have now
received additional training in adult mental health
issues, such as depression and anxiety disorders, and
are able to help patients right in their office. They are
also being trained in child and youth issues.
The core of this innovative adult treatment program
was developed by VIHA’s Dr. Rivian Weinerman and
her team. Working at VIHA’s Urgent Short Term
Assessment and Treatment Centre South Island, Dr.
Weinerman’s team identified that some patients had
mental health issues that, with the right training,
could be treated by their family doctor. “We believed
that by training physicians in diagnostic screening, and
cognitive behaviour skills, they could help patients in
their offices rather than sending them somewhere else
or just prescribing medication,” says Dr. Weinerman.
They created the Cognitive Behavioural Skills Manual.
With the support of the BC Medical Association
and their Practice Support Program, they partnered
with the Canadian Mental Health Association’s
Bounce Back program and the Antidepressant Skills
Workbook.
About one third of family physicians on Vancouver
Island have taken this training and of those surveyed,
98% were using the training in their practice.
“Patients love it. The incredibly positive feedback
I’ve had from patients tells me that this is worth
pursuing. It’s intriguing that such simple tools can go
so far in developing trust and towards patients having
a sense of being heard,” says Dr. Fiona Manning, a
physician at the Health Point Care Centre, Victoria,
BC.
“A province-wide evaluation of these physicians
highlighted that the program is working,” noted
Weinerman. “Patients felt more comfortable talking to
their doctors and physicians felt that it improved their
patient care, decreased their reliance on prescribing
antidepressants and that being able to help patients
deal with these issues increased their ability to return
to work and stay at work.”
If you or a family member is struggling with mental
health issues, start with your family doctor to discuss
treatment options.
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A.R.E C.Vancouver
ISLAND HEALTH
By the Numbers...
765,000: The number of people to whom
we provide health care on Vancouver Island,
the islands of the Georgia Strait, and in the
mainland communities north of Powell River
and south of Rivers Inlet.
$1.8 Billion: VIHA’s budget for
providing health care to residents
18,000
people are employed by VIHA
1,700
physicians work within VIHA
6,000
volunteers give their time
We provide care beds in
many types of facilities:
5,399
Residential Care beds
1,564
Acute Hospital beds
1,050
Assisted Living beds
1,019
Mental Health &
Addiction beds
Every day in VIHA an average of:
17
63
65
babies are born
MRI’s are performed
surgeries are performed that
require a hospital stay
114 patients have day surgeries
154 patients receive renal dialysis
291 CT scans are performed
831 patients come to emergency
7,981 hours of home care are provided
46
A Healthier You
Reaching Out
Thank you for taking the
time to read our first edition of A
Healthier You.
The Vancouver Island Health
Authority (VIHA), through its
employees, physician partners and
volunteers, remains dedicated to
continually improving the health
and wellness of the 765,000 citizens
living across Vancouver Island and
the North and South Islands in
both urban and rural settings.
Providing citizens and communities with access to health
information is a huge factor in enhancing health literacy
across Vancouver Island. Improving the channels VIHA uses
to communicate critical information related to disease, illness,
injury prevention and lifestyle, as well as providing access to
information on health programs, services and treatment will
result in improved health literacy.
The release of this publication is one of the ways we are
striving to improve our communication processes. VIHA is
also examining our website capacity and the technologies we
use to distribute health information in all communities on
Vancouver Island so that we can serve you better.
Helping you understand VIHA information so you can
make appropriate decisions about your health is a priority for
VIHA. We believe that providing you and your family with
reliable information is potentially one of the most important
things we can do to help you stay healthy.
To those who have allowed us into their lives to share their
stories in this edition of A Healthier You, thank you. Your story
just might be the one to that encourages a neighbour, a friend
or a stranger to take the next step towards a healthier life.
Toni O’Keeffe, Vice President
VIHA Communications and Public Relations
If you have thoughts or ideas on how VIHA can improve how we
communicate information to our public, we would love to hear from you.
As well, if you have thoughts about stories or other information you
would like to see profiled in this publication, you can send your ideas
directly to me at ahealthieryou@viha.ca.
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A Healthier You

YOU BY - Vancouver Island Health Authority

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