top leading company in vietnam in transporting tourists by car and

Your companion on all roads
T O P L E A D I N G C O M PA N Y I N V I E T N A M
IN TRANSPORTING TOURISTS
BY CAR AND COACH.
Your companion on all roads
Contact Information:
a: 181 Dai Tu, Hoang Mai, Ha Noi
t: (04) 6685 0707
e: info@xedichvu.vn
f: facebook.com/xedichvu.vn
w: xedichvu.vn
Service:
Sale 1: (04) 3641 7777 - 0904 880 777
Sale 2: (04) 3641 0577 - 0913 032 777
Sale 3: (04) 6684 2727 - 0982 979 777
Sale 4: 098 684 7777
Sale 5: 098 685 7777
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CONTENT
GENERAL DIRECTOR’S OPEN LETTER
04
DEVELOPMENT PLAN
05
GENERAL INTRODUCTION
06
MANAGEMENT SYSTEM
07
ACHIEVEMENTS AND REWARDS
08
SERVICES
10
CUSTOMER CARE
CUSTOMERS - POTENTIAL PARTNERS
INVESTMENT COOPERATION
16
24
26
03
THIEN THAO NGUYEN - BLACK PANTHER TEAM
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GENERAL DIRECTOR’S OPEN LETTER
Thien Thao Nguyen Company has been in business for 12 years. It is a long way
of our non stopping efforts from all staffs and managers. We always try our
best to provide the customers with the most modern transportations. We listen
to the customers, perfect ourselves and try hard to provide the best and safest
services.
12 years of accompanying customers in all roads, Thien Thao Nguyen with
the brand Black Panther is becoming more and more popular in the north as
well as all around Vietnam. At first we only had a small number of transport, but now Black Panther Team are having nearly 300 vehicle of all
types from 4 to 45 seaters. Therefore, we can meet diverse customers’
demands for hiring vehicle in different purposes such as doing services,
picking up staffs or supporting domestic and international events
which are organised in Vietnam.
Thanks to our sustained effort and determination, Thien Thao Nguyen
Company was rewarded the title “Top Company in Vietnam in TransTổng Giám đốc - Nguyễn Thanh Tùng
porting Tourists by car 2014”. Not only our efforts are appreciated
but we are so lucky to be supported by our customers and partners.
On behalf of all members in Thien Thao Nguyen Tourism Transport Company, I would like to give my sincere thank to all
of our customers and partners for using our service. You play an enormous part in helping our company develop and
grow faster.
I know that Thien Thao Nguyen will have to face a lot of challenges on the way ahead. It requires all people in Thien Thao
Nguyen to stand together and join hands to help our company overcome all the difficulties. And Black Panther Team of
Thien Thao Nguyen will develop more and more rapidly.
Our sustainable development plan is to build a professional team, proceed investments, and provide advantages for local
as well as international markets in order to foster our partnership. Thien Thao Nguyen will continue to perfect ourselves,
enhance transportations’ quality, innovate ways of managing, train staffs to a professional team. We are always changing
ourselves, improving service quality to satisfy customers and become a company offering the best service in Vietnam.
Hope that you will support us for our sustainable cooperation.
Thank you a lot!
04
DEVELOPMENT PLAN
Since the foundation, Thien Thao Nguyen has planned to
develop based on long-term and sustainable cooperation,
plus the competent management system. These are core
values for Thien Thao Nguyen to develop and become a
strong company in the future.
*Vision:
- Thien Thao Nguyen offers best services and becomes
the top leading transport company in Vietnam.
*Mission:
- Thien Thao Nguyen will not stop improving ourselves to
provide best facilities and to satisfy customers.
*Core Values:
- For customers: Our dream is providing customers the
best and most gratifying service.
- For employees: Each staff is a part of the company and
Thien Thao Nguyen will make them bright.
- For society: Promote success, improve transport
market’s quality and enhance transportation culture .
- Ethics: MIND - REPUTATION - TRUST - basic ethics of
each member in Thien Thao Nguyen.
- Nonstop movement: Always refresh, change and stimulate creativity, listen to customers’ complains to perfect
ourselves.
- Share values: Integrate and build values, dedicate and
make our society better and better.
*Targets and development strategy 2015 - 2020:
- Thien Thao Nguyen will be a transport corporation which
offer best service in the north.
- Increase the number of vehicles to 500.
- Increase supporting service (garage, insurance, petrol...)
05
GENERAL INTRODUCTION
Thien Thao Nguyen Limited Company was founded in 2002 and
has done business in transporting. After 12 years of development,
Thien Thao Nguyen is now having more than 300 modern cars
with 4 to 45 seaters. Moreover, we employ about 300 staffs
(salesmen, drivers, accountants...) who are trained carefully.
They always want to devote themselves to the sustainable
development of our company.
Management system:
MANAGING MEASUREMENT:
GENERAL DIRECTOR
SALES DIRECTOR
MEDIA &
ADVERTISING
HUMAN RESOURCE
DIRECTOR
TECHNOLOGY
DIRECTOR
HUMAN
RESOURCE
DEPARTMENT
TECHNICAL
& MATERIAL
DEPARTMENT
VICE EXECUTIVE
DIRECTOR
SALES
DEPARTMENT
06
EXECUTIVE
DIRECTOR
ACCOUNTING
DEPARTMENT
DISPATCH
DEPARTMENT
* General director Nguyen Thanh Tung guides the
company in all aspects. He makes decisions in investment
plans, business strategies, advertisement communication
and all the problems relating to customers’ concerns.
* Executive Director: take responsibility in leading the
company, guide and control the transport system directly.
He represents the general director when GD is away and
takes charge of leading business.
* Sales Director: take responsibility in planning and implementing business projects, collect and analyze market
data then give recommendations and suggestions, follow
company’s business strategy.
* Human Resource Director: make resource plan, take
charge of recruiting drivers and conductors. He compiles
a specific table indicating driving schedule. He makes
recruitment plans and supervises that process.
* Accounting Manager: be responsible for making plans
and make sure that the process of using money and materials follows the State’s law. Accounting Manager always
helps the General Director manage company’s financial
problems.
* Garage Director: execute garage working schedule,
assign work and lead the employees to work properly. He
also takes control of all the machines, materials, car park
and goods that belong to garage.
07
THIEN THAO NGUYEN - BLACK PANTHER TEAM
ACHIEVEMENTS
& REWARDS
08
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2014 - receive the title “Vietnam’s Best Service and Product” from the
Intellectual Property Institute.
2015 - rewarded the title “Top leading transport company in Vietnam” by
the Ministry of culture, sports and tourism.
And other precious awards and certificates are given to company’s
individuals and teams.
09
THIEN THAO NGUYEN - BLACK PANTHER TEAM
SERVICE
Tourism Cars
Our company owns a huge number of cars from 4 to 45 seaters in different kinds and designs. We believe that we can
satisfy all the needs and requirements of customers, even small groups or large groups with hundreds of tourists.
Customers will feel pleased during their routes, for example, leisure travel, adventure travel, trekking, fam trip and so on.
With more than 12 years’ experience, Thien Thao Nguyen now is a strategic partner of many tourism companies all over
the country, such as Vietravel, Saigontourism, etc. Besides, we are also a trusted partner of Hanoi UNESCO Tourism Club.
10
THIEN THAO NGUYEN - BLACK PANTHER TEAM
Tripper Busses for delegates and
guests in important events of the
central and city
Due to high quality and luxury vehicles
together with the professional and well-trained
driver team, Thien Thao Nguyen is always
chosen to pick up the delegates in political,
cultural and sport events at provincial as well
as national level.
Airport Cars
Thien Thao Nguyen is 24/7 available to pick up
customers from Noi Bai Airport to Hanoi or
other provinces and vice versa. The experienced driver and conductor team is always
willing to provide customers guidance and
service. They will do their best to make the
clients satisfied as well as feel safe before
and after their flights.
12
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Tripper Busses for workers,
students and weddings
Thien Thao Nguyen provides high quality car
service which specializes in picking up all
companies’ members and students in many
businesses, organization and schools.
Possessing a lot of luxury and convenient cars
ranging from 7, 16, 29 and 35 seaters, Thien
Thao Nguyen is able to meet all requirements
and demands for wedding, party and so on.
Commercial cars
Besides two types of transport above, Thien
Thao Nguyen actively invests in other ones to
fullfill
customers’
various
demands.
Long-term rental cars are also very modern
with a well-trained driver and conductor team.
13
Your companion
on all roads
THIEN THAO NGUYEN - BLACK PANTHER TEAM
Deluxe car: Stylish & Attractive
SERVING ABILITY
- Lexus RX350
- Range Rover
- Ford DCAR Limousine
Team
Thien Thao Nguyen is a home for more than 300 members like workers, drivers and technical officers. They always
devote themselves to the jobs and be willing to serve the customers.
Aware that human is a core feature in business, Thien Thao Nguyen’s Management Board always provides the best condition, working enviroment and opportunities not only to widen professional and social knowledge but also to improve soft
skills. Therefore, each member can perfect themselves along with joining hand to build a strong and united team.
Thien Thao Nguyen is very proud of our employee team which is cohesive, knowledgable and experienced; patient and
spirited. We try our best to satisfy customers’s demands.
Vehicles:
Thien Thao Nguyen is now having more than 300 cars with 4 to 45 seaters. Most of them belongs to the latest types which
were imported from foreign countries and equiped with modern machines and facilities (Televisions, wifi and so on).
16
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THIEN THAO NGUYEN - BLACK PANTHER TEAM
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Four seater Car: Luxury & Impressive
18
- Mercedes S350 - S500.
- Mercedes E240 - E280, born from 2013-2014.
- Mercedes C200-C240, born from 2013-2014.
- Toyota Camry 2.4, born from 2013-2014.
- Toyota Camry 3.5, born from 2013-2014.
- Toyota Altis, born from 2013-2014.
- Toyota Vios, born from 2013-2014.
- Honda Civic, born from 2013-2014.
Seven seater Car: Strong & Active
- Toyota Innova, born from 2013-2014.
- Chevrolet Captiva, born from 2013-2014.
- Toyota Foturner, born from 2013-2014.
19
THIEN THAO NGUYEN - BLACK PANTHER TEAM
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Sixteen seater Coach: Convenient & Economical
- Mercedes Sprinter, born from 2013-2014.
- Ford Transit, born from 2013-2014.
20
Twenty-nine seater Coach: Economical & Suitable
- Hyundai County, born from 2013-2014
- Isuzu, born from 2013-2014
- Hyundai Town, born from 2013-2014
21
THIEN THAO NGUYEN - BLACK PANTHER TEAM
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Thirty-five seater Coach: Active & Effective
- Hyundai Universe Express Noble Mini
- Hyundai Town, born from 2013-2014
22
Fourty-five seater Coach: Convenient & Modern Hyundai Universe Express Noble
23
CUSTOMERS - KEY PARTNERS
24
Tour Operators
Organization - Business
25
H E A LT H C A R E
AN DUONG DUONG
26
Investment cooperation
Thien Thao Nguyen Company cooperates with the
Rehabilitation and Nursing Centre to build a social
healthcare model named An Duong Duong.
with different parts such as Nursing Area, Swimming
Pool, Physio-therapy Area, Sauna Area, Rehabilitation
Room and a 8000 square meter lake.
An Duong Duong is located in Kim Lan Commune, Gia
Lam, about 12km away from Hanoi. Its area is about
2.5 hec. It is well designed in a quiet and airy space
An Duong Duong is going to be completed in 2020. And
it will become a popular nursing and healcare centre in
Hanoi which can receive more than 450 customers.
N u r s i n g
P a r a d i s e