Exact2pass Cisco-810-440

Cisco
810-440
Adopting The Cisco Business Architecture
Approach (DTBAA)
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[ Total Questions: 10]
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Exact Questions
Cisco - 810-440
Question #:1
You are an account manager and the customer asks you to summarize the business value a product they are
about to purchase delivers. Which process best describes how to do that to do that?
A. Gather list of product benefits and needed business capabilities. Align the product benefits to the
business capabilities and align the product benefits to customer outcomes.
B. Gather customer priorities and list of product benefits. Align the product benefits to customer outcomes.
C. Gather customer business priorities and needed business capabilities. Align the business capabilities to
solutions and align the solutions to customer outcomes.
D. Gather customer business priorities and fast of product benefits. Align the product benefits to business
priorities and align the product benefits to customer outcomesAnswer: A
Question #:2
Which two descriptions of the customer journey are true?
A. It is an IT-centric view of their business needs.
B. The customer journey has eight phases to deliver business outcomes.
C. It starts with the customer’s technology vision.
D. It spans the spectrum from business vision to value realization.
E. It spans the spectrum from business vision to value realization.
Answer: D E
Explanation
The customer journey is a business-focused view of how the customer sees their business and what is relevant
to them. The customer journey spans the spectrum from business vision to business value realization. Cisco
commonly starts its engagement in the business capabilities and solutions phase of the customer journey.
Business architecture is the motivation for Cisco Business Architects to begin their engagement in the first
phases of the customer journey. An early engagement enables the Cisco Business Architect to gain a more
thorough understanding of the business and the customer. The value of being engaged early in the customer
journey is that it helps the Cisco Business Architect to bridge the gap between the business needs and the
resulting technical solutions and outcomes.
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The Cisco Business Architect focuses on the business to instantiate new business capabilities and the
opportunity for engagement. Business capabilities consist of people, process, and technology.
Technical capabilities are needed to allow for the transformation and creation of a business capability.
Business-led engagements are aligned with business capabilities and solutions instead of focusing on technical
products and solutions.
Question #:3
Which building block of business model canvas addresses the customer's willingness to pay?
A. revenue streams
B. cost structure
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C. customer segments
D. customer channels
Answer: A
Question #:4
Which two options are characteristics of autocratic leadership styles? (Choose two.)
A. It is intended for team members who require close supervision.
B. The leader and team members set goals.
C. The leader motivates team members through visibility.
D. The leader makes unilateral decisions.
E. The leader has minimal involvement.
Answer: A D
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Question #:5
You are a systems engineer engaging with your customer's Enterprise Architecture team. Which type of
discussions best describes what you should expect From an Enterprise Architecture practice?
A. discussions related to the organization of a system that is composed of products and its benefits, where
they are used in the network, and how to evolve the current state to the future state
B. discussions related to transforming the current state to a future state using products and their benefits to
describe a business outcome
C. discussions related to the organization of a system that is composed of its components, their
relationships to each other, and the principles that govern its design and evolution
D. discussion related to the improvement of business processes
Answer: A
Question #:6
Refer to the exhibit:
Drag and drop the five phases of the Cisco Business Architecture methodology from the left into the correct
order on the right.
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Answer:
Explanation
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Cisco Business Architecture Methodology
The Cisco Business Architecture methodology is a high-level methodology for enhancing the way that Cisco
does business with its customers. It is aligned to the customer journey. The motivation is to drive larger and
more profitable results for customers and Cisco. It acknowledges the need to work with the business leaders
while maintaining Cisco relationships with technology teams. At its core, the methodology focuses on
developing a business-focused view of the customer enterprise and places their needs and business outcomes
first from a customer-centric perspective.
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Cisco will have the opportunity to effectively engage with business leaders by understanding their business,
needs, and challenges. Understanding the business provides an opportunity for Cisco to participate in the
process of creating, shaping, or influencing the business capabilities and solutions that are relevant to
achieving the business goals. A focus on business capabilities and solutions allows Cisco to gain an early
insight to its relevance to the true business requirements of the customer. Therefore, Cisco can demonstrate
value beyond just technology early in the engagement.
Clear requirements and justification for a wide range of Cisco technology across multiple domains are the
result of following the Cisco Business Architecture methodology. A business-led approach is a significant
contrast to the traditional process of educating customers on Cisco technology and pushing the sale of a single
technology or technology domain.
Customer Knowledge of Their Business and Opportunities: The first phase is to gain an understanding of the
business. The focus is on the customer, their business needs, and opportunities. This phase is a process to gain
knowledge, begin establishing credibility, and determine the current and potential customer opportunities. It is
critical to document information and findings throughout the methodology as data that can be referenced.
Research and Analyze: The direct and formal engagement begins after setting direction, understanding the
scope, and gaining customer commitment to move forward with an analysis of the business. The goal of this
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phase is to have an agreed upon understanding of the business, the customer needs, and opportunities. The
information that is obtained from the research and analyze phase will help determine the business capabilities
and solutions that need to be developed, transformed, or removed.
Develop and Verify: The intent at this point is that all the involved parties have a clear understanding of the
business needs and goals, which have been validated and documented. The business focus has been
determined and its priorities have been set. At this point, it is time to develop the business capabilities and
solutions that will achieve the defined business goals.
Customer Commit: The customer commit phase entails the preparation and presentation of the business case
and the capabilities and solutions to the business for commitment to execution. Cisco may have an intricate
role here to support the customer in preparing the presentation. However, the best outcome is the customer
presents to their relevant business stakeholders. Cisco can have a role of representing the customer by
presenting the business case.
Deploy and Measure: The deploy and measure phase consists of deploying the business capabilities and
solutions, which encompasses people, process, and technology. A subset of this phase is the last phase of the
“Technical Focus” aspect of the methodology, which is the deploy and verify phase. The downloadable white
paper on the Cisco Business Architecture Approach describes the “Technical Focus” in more detail.
Question #:7
Which domains of The Open Group Architecture Framework® are included in the customer knowledge phase
of Cisco Business Architecture?
A. business architecture, information systems architecture, technology architecture, opportunities arid
solutions
B. business architecture, architecture vision, technology architecture
C. preliminary, architecture vision, business architecture
D. business architecture information systems architecture, technology architecture
Answer: B
Question #:8
Which two skill pillars are part of Cisco Business Architecture?
A. Advanced consulting
B. Digitization
C. Business acumen
D. Strategic finance
E. Global solutions
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Answer: A C
Question #:9
You are an account manager and your account asks you to help them identify the capabilities they need to
develop to enable them to deliver services faster. Who do you engage to work with the customer?
A. Cisco product business unit
B. technical solutions architect
C. system engineer
D. business architect
Answer: B
Question #:10
Which two standards are examples of an architectural framework?
A. ITIL
B. TOGAF
C. ISO 9001
D. Zachman
E. ISO2701
Answer: B D
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