2016 Global Alliance Summit - Association of Strategic Alliance
Transcription
2016 Global Alliance Summit - Association of Strategic Alliance
2016 onsite program v5.qxd 2/12/16 8:57 AM Page 1 2016 Global Alliance Summit March 1– 4, 2016 Washington, D.C. Platinum Sponsor Partnering Everywhere: Onsite Program Gold Sponsors Expert Leadership for the Ecosystem Gaylord National Resort & Convention Center | National Harbor, Maryland Silver Sponsor Lunch Sponsor @asap_Global #ASAPSummit http://tinyurl.com/ASAPLinkedIn www.facebook.com/#!/ASAPGlobal 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 2 Table of Contents Welcome to the 2016 ASAP Global Alliance Summit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 ASAP Executive Management Committee & ASAP Program Committee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Social Media Outlets & ASAP Global Staff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Conference Agenda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Summit Sponsor Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 ASAP Executive, Management & Advisory Board of Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 ASAP Corporate Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Overview of Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Pre-Conference Professional Development Workshops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Tuesday Session Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Wednesday Session Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Thursday Session Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Alliance Management Resource Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Conference Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Floor Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 2016 ASAP BioPharma Conference Call For Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 2 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 3 Welcome to the 2016 ASAP Global Alliance Summit On behalf of the Board of Directors and staff of the Association of Strategic Alliance Professionals, welcome to our 2016 Global Alliance Summit. We invite you to take the next three days to learn, engage, and experience the best the profession has to offer! We invite you to fully participate in this highly interactive experience where the learning comes as much from those assembled as from the many topflight speakers and discussion leaders. Connect with your peers, partners, and industry executives to learn how others are confronting the challenges and opportunities of collaborating with new partners, new models—and realizing new sources of value. The brave new world of customer-centric, ecosystem-based partnering requires new skills, even for the masters of alliance management. We extend a gracious thank you to the ASAP Program Committee and Summit Task Force for their hard work and effort in putting together this stellar program. We also thank our speakers for sharing their expertise and experience. Most importantly, we thank all participants for contributing their insights and knowledge to the discussion. The Summit is by far the world’s largest annual gathering of our profession’s leading individuals and organizations. Each year, alliance management and partnering practitioners, thought leaders, academics and consultants gather to discuss the state of the profession, how to evolve the discipline, and advance their understanding of partnering and collaboration strategy development and execution. No other event delivers as much immediately actionable and relevant information, connects you to more of the profession’s thought leaders, or does more to advance your career than the ASAP Global Alliance Summit. The theme of this year’s Summit is “Partnering Everywhere: Expert Leadership for the Ecosystem.” While the fundamentals remain, alliance management skills of even five years ago are insufficient for the context and content of today’s Partnering Everywhere world. Enrich your knowledge, strengthen your foundation, and augment your skills to create the expert leadership capabilities you need to partner everywhere—and thrive in the ecosystem. More than 30 keynotes, “Quick Takes,” workshops, expert exchanges, panels, interactive discussions and participant-led roundtables delivered by presenters from a wide variety of industries tackle how to: Manage partnering strategically across the enterprise—yet with a relentless focus on execution Act boldly amidst uncertainty—and know with whom to partner now Drive exponential value from partnering, in whatever forms that partnering and value take Develop your expertise and gain insights into the most pressing strategic issues facing the senior level partnering executive and the biggest challenges encountered by the individual practitioners responsible for the day-to-day management of business collaborations. The Summit is also a celebration of the community’s crème de la crème. Our Alliance Excellence Awards recognizing the companies and executives behind the previous year’s most successful alliance initiatives are handed out at the annual Alliance Excellence Awards Recognition program. Learn what separates the winners from everyone else—and plot your strategy to be counted among the best. Immerse yourself in the Partnering Everywhere world—from fundamentals to advanced practices. Meet and learn from other practitioners, their success, and their challenges—in your industry and others. Discover new models for partnering and business collaboration—and how to build world-class capabilities at the core of your organization. Only at the 2016 ASAP Global Alliance Summit. Sincerely, Michael Leonetti, CSAP President & CEO Association of Strategic Alliance Professionals @asap_Global #ASAPSummit Christine Carberry, CSAP Chairman, ASAP SVP, Quality, Technical Operations, Program & Alliance Management, FORUM Pharmaceuticals http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 3 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 4 ASAP Executive Management Committee Chairman Christine Carberry, CSAP | SVP Quality, Technical Operations; Program & Alliance Management | FORUM Pharmaceuticals Vice Chairman Donna Peek, CSAP | Director, Partner Enablement & Operations Global Alliances & Channels | SAS Treasurer Brooke Paige, CSAP | Staff Vice President, Strategic Initiatives and Chief of Staff | HealthCore Secretary R. Lynn Richard, CSAP | Director, Strategic Alliances | GE Healthcare IT Chairman, Chapter Development Becky Lockwood, CSAP | Principal | RSL Associates Chairman, Programming Jan Twombly, CSAP | President | The Rhythm of Business, Inc. Chairman, Membership Erna Arnesen, CSAP | Senior Alliance Executive Russ Buchanan, CSAP | Head of Corporate Alliances | Xerox Corporation | ASAP Chairman Emeritus David Thompson, CA-AM | Chief Alliance Officer | Eli Lilly and Company Steve Twait, CSAP | VP, Alliance and Integration Management | AstraZeneca 2016 ASAP Global Alliance Summit Planning Committee Programs Committee: Chairman: Jan Twombly, CSAP | President | The Rhythm of Business Vice Chairman: Annlouise Goodermuth, CSAP | Senior Director, Alliance Management, Strategy, Science Policy and External Innovation | Sanofi Summit Content Task Force: Anny Bedard, CA-AM | Principal | ABio Consulting, LLC Jeffrey L. Cummings, CSAP, PhD | Chair, Dept. of Mgmt. & Int’l Business, Associate Professor, Int’l Business Strategy | Loyola University Maryland Susan Hed, CSAP | Senior Alliance Executive Patrick Julius, CA-AM | Senior Business Analyst | Favor TechConsulting R. Lynn Richard, CSAP | Director, Global and Strategic Alliances | GE Healthcare IT Philip Sack, CSAP | President | ASAP Asia Pacific Business Community Nellie Scott, CA-AM | Channel Enablement Manager | SAS 4 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 5 Be Social! Stay Connected with ASAP & Your Colleagues Throughout the Year… Extend the education and networking value of the 2016 ASAP Global Alliance Summit. Let your colleagues who were unable to attend know what they are missing. Share your experiences and insights from the conference after the last session ends with fellow attendees. Follow Us on Twitter: @asap_Global #ASAPSummit Like Us on Facebook: http://www.facebook.com/#!/ASAPGlobal Join Our Group LinkedIn: http://tinyurl.com/ASAPLinkedIn ASAP Global Staff Michael Leonetti, CSAP | President & CEO | MLeonetti@strategic-alliances.org | +1-781-562-1630 ext.201 Megan Campbell | Event Coordinator | MCampbell@strategic-alliances.org | +1-774-256-1401 Lori Gold | Director of Membership Services | LGold@strategic-alliances.org | +1-781-562-1630 ext. 203 Ann Johnson | Content Manager | AJohnson@strategic-alliances.org | +1-312-613-3043 Diane Lemkin | Director of Office Administration | DLemkin@strategic-alliances.org | +1-781-562-1630 ext. 206 Kimberly T. Miller | Marketing Director | KMiller@strategic-alliances.org | +1-781-562-1630 ext. 208 Michele Shannon, CA-AM, CMP | Meeting & Event Manager | MShannon@strategic-alliances.org | +1-774-256-1401 Jennifer Silver | Certification Coordinator | JSilver@strategic-alliances.org | +1-781-562-1630 ext. 205 Brendan Ward | Database and IT Coordinator | BWard@strategic-alliances.org | +1-781-562-1630 ext. 200 Michele Yudysky | Membership Coordinator | MYudysky@strategic-alliances.org | +1-781-562-1630 ext. 209 @asap_Global #ASAPSummit http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 5 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 6 Agenda—Tuesday, March 1, 2016 Time Session Code | Session Title 7:00 a.m. – 6:00 p.m. 8:00 a.m. – 2:00 p.m. Speaker Conference Registration Location Cherry Blossom Lobby Session 101 | CA-AM Certification Exam Prep Workshop Ann Trampas, CSAP | Phoenix Consulting Group Magnolia 1 Session 102 | CSAP Certification Exam Prep Workshop Dave Luvison, CSAP, DBA | Loyola University Magnolia 3 Maryland Session 103 | Alliance Management Workshop: Jeff Hurley, CA-AM | Eli Lilly and Company National Harbor 12 Tools and Techniques David Thompson, CA-AM | Eli Lilly and Company Steve Twait, CSAP | AstraZeneca Session 104 | Designing a Partnership that Works: Onboarding Your Partner Candido Arreche, CA-AM | Xerox Worldwide National Harbor 13 Alliances 8:30 a.m. – 11:45 a.m. ASAP Advisory Board Meeting (Invitation Only) National Harbor 10 11:45 a.m. – 1:15 p.m. ASAP Board of Directors Luncheon (Invitation Only) National Harbor 11 1:00 p.m. – 7:00 p.m. Alliance Management Resource Center (AMRC) 1:20 p.m. – 2:50 p.m. Leadership Forum (Invitation Only) 3:00 p.m. – 3:45 p.m. Welcome Meet-up 4:00 p.m. – 4:30 p.m. Michael Leonetti, CSAP | ASAP Christine Carberry, CSAP | FORUM Conference Opener Cherry Blossom Lobby National Harbor 10 Cherry Blossom Lobby Cherry Blossom Ballroom Pharmaceuticals 4:30 p.m. – 5:15 p.m Session 105 | Conference Keynote — Partnering: Jonathan Ballon | Intel The Connective Tissue of the Internet of Things 5:15 p.m. – 6:00 p.m. Session 106 | 2016 Alliance Excellence Awards Ceremony 6:00 p.m. – 7:00 p.m. Christopher DelGiudice, CA-AM | Becton Cherry Blossom Ballroom Cherry Blossom Ballroom Dickinson & Company Annlouise Goodermuth, CSAP | Sanofi Michael Leonetti, CSAP | ASAP Becky Lockwood, CSAP | RSL Associates Welcome Reception Cherry Blossom Lobby Agenda—Wednesday, March 2, 2016 Time 6 Session Code | Session Title Speaker 6:30 a.m. – 7:15 a.m. Potomac River Walk (weather permitting) 7:00 a.m. – 6:00 p.m. Conference Registration 7:00 a.m. – 6:00 p.m. Speaker Ready Room 7:00 a.m. – 8:15 a.m. Networking Breakfast & Chapter Tables Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA Location Meet in the Cherry Blossom Lobby Cherry Blossom Lobby Magnolia 3 Cherry Blossom Lobby 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 7 Agenda—Wednesday, March 2, 2016 (continued) Time Session Code | Session Title 8:00 a.m. – 5:00 p.m. 8:15 a.m. – 9:45 a.m. Speaker Location Alliance Management Resource Center (AMRC) Session 201 | ASAP Quick Takes Plenary: Partnering Everywhere: Expert Leadership for the Ecosystem Cherry Blossom Lobby Moderators: Cherry Blossom Ballroom Christine Carberry, CSAP | FORUM Pharmaceuticals Jan Twombly, CSAP | The Rhythm of Business #1: What Watson is Teaching Us About Building Jodie L. Sasse | IBM Watson Group a Partner Ecosystem #2: The Alliance Professional as Intrapreneur Marcus Wilson, PharmD | HealthCore, Inc. #3: Creating Partnering Opportunities through Open Innovation John Bell, PhD | Johnson & Johnson Consumer #4: Seeing Around Corners is a Masterful Move on the Partnering Chessboard Lawrence M. Walsh | The 2112 Group 9:45 a.m. – 10:15 a.m. Health Networking Break 10:15 a.m. – 11:15 a.m. Session 202 | ASAP Quick Take Roundtables 11:30 a.m. – 12:15 p.m. Session 203 | Meet the 2016 ASAP Alliance Excellence Award Winners Cherry Blossom Lobby Cherry Blossom Ballroom National Harbor 10/11 National Harbor 12/13 Co-Moderators: Cherry Blossom Ballroom Anthony DeSpirito, CSAP | Schneider Electric Norma Watenpaugh, CSAP | Phoenix Consulting Group 12:15 p.m. – 1:30 p.m. 1:30 p.m. – 2:15 p.m. 2:30 p.m. – 3:15 p.m. Networking Lunch | sponsored by JDA Cherry Blossom Lobby Session 301 | Five Future Channel Trends That You Need To Be Planning For Today Jay McBain | ChannelEyes National Harbor 12/13 Session 401 | Building Commitment, Competencies and Connections in a Distributed Partnering Capability John Bell, PhD | Johnson & Johnson Consumer Cherry Blossom Ballroom Session 501 | Capturing the Value of the Internet of Things Anthony DeSpirito, CSAP | Schneider Electric Mary Beth Hall | Verizon Joan Meltzer, CSAP | IBM Corporation National Harbor 10/11 Moderator: National Harbor 12/13 Session 302 | The Channel Panel Health Lawrence M. Walsh | The 2112 Group Panelists: Erna Arnesen, CSAP Sheryl Chamberlain | Capgemini Group Jay Coblentz | Verizon Enterprise Solutions Session 402 | Re-Engineer, Re-Use and Capture New Value through Innovative Public-Private Partnerships Christine Colvis, PhD | National Center for Session 502 | How to Play in the Partnering Everywhere World Fred Azar, CA-AM, PhD | Philips HealthTech Jeff Shuman, CSAP, PhD | The Rhythm of Cherry Blossom Ballroom Advancing Translational Sciences Julia Gershkovich | Sanofi National Harbor 10/11 Business | Bentley University @asap_Global #ASAPSummit http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 7 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 8 Agenda—Wednesday, March 2, 2016 (continued) Time Session Code | Session Title Speaker 3:15 p.m. – 3:45 p.m. 3:45 p.m. – 4:30 p.m. Networking Break Session 303 | Actions Speak Louder Than Words: Becoming a Trusted Advisor to your Channel Partners Moderator: Location Cherry Blossom Lobby/ National Harbor Hall National Harbor 12/13 Dede Haas, CA-AM | DLH Services, LLC Panelists: Don Britton | Network Alliance Laura McCluer, CSAP Karen Robinson, CSAP | Verizon Enterprise Solutions 4:45 p.m. – 5:30 p.m. Session 403 | It Takes an Ecosystem to Improve the Quality and Affordability of Healthcare Marcus Wilson, PharmD | HealthCore, Inc. Cherry Blossom Ballroom Session 503 | Not Your Grandfather’s Partner Program: Modernizing the Framework for Alliance Success Tim Lowe | Partner Perspectives Donna Peek, CSAP | SAS National Harbor 10/11 Session 304 | Partner Enablement: Driving Sales and Building Pipeline Stuart Wasilowski | Cornerstone OnDemand National Harbor 12/13 Session 404 | Creating Value in the Connected Healthcare Ecosystem Colette Goderstad | Medtronic Brenda Schultz, CSAP, RN, MBA | Cherry Blossom Ballroom Medtronic Inc., Neuromodulation Session 504 | Master a Portfolio of Tactics to Animate the Partner Ecosystem 5:30 p.m. – 6:30 p.m. Michael Moser, CSAP | Dassault Systèmes Networking Reception National Harbor 10/11 Cherry Blossom Lobby Agenda—Thursday, March 3, 2016 Time Session Code | Session Title Speaker 7:00 a.m. – 6:00 p.m. Information Desk 7:00 a.m. – 6:00 p.m. Speaker Ready Room Magnolia 3 7:00 a.m. – 8:15 a.m. Networking Breakfast Cherry Blossom Lobby 8:00 a.m. – 5:00 p.m. Alliance Management Resource Center (AMRC) Cherry Blossom Lobby 8:15 a.m. – 10:15 a.m. Session 601 | Leading Critical Conversations for Alliance Success Session 602 | Alliances around the World: Cultural Roundtables Carole Eisner | Equanimity Leadership Cherry Blossom Lobby National Harbor 10/11 Solutions, LLC J’Lein Liese, PhD | Equanimity Leadership Solution, LLC Saundra Schrock | Equanimity Leadership Solutions, LLC Facilitator: Philip Sack, CSAP | ASAP Asia Collaborative Business Community Co-Presenters: Guarino Gentil Jr., CA-AM | Merck-Serono Subhojit Roye, CSAP | Tradeshift Andrew Yeomans, CSAP, M.R.Pharm.S, MBA | Merck-Serono 8 Location Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA Cherry Blossom Ballroom 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 9 Agenda—Thursday, March 3, 2016 (continued) Time Session Code | Session Title Speaker 10:15 a.m. – 10:45 a.m. 10:45 a.m. – 11:30 a.m. Networking Break Session 701 | Leveraging Differences: Creating Commercial and Societal Outcomes in Cross-Sector Networks 11:30 a.m. – 12:45 p.m. 1:00 p.m. – 1:40 p.m. 1:50 p.m. – 2:30 p.m. 2:40 p.m. – 3:20 p.m. Location Cherry Blossom Lobby Moderator: Cherry Blossom Ballroom Ben Gomes-Casseres, CSAP | Brandeis University | Alliance Strategy Consulting Panelists: Kolleen Bouchane | Global Business Coalition for Education Rubén García-Santos, CSAP | NovoNordisk Haemophilia Foundation Networking Lunch | sponsored by JDA Cherry Blossom Lobby Session 801 | Diagnose Internal Misalignment and Fine-Tune Your Partnership’s Value Creation Engine LaVon Koerner | Revenue Storm National Harbor 10/11 Session 901 | How to Win Through Partnering Today and Tomorrow Stuart Kliman, CA-AM | Vantage Partners National Harbor 12/13 Session 802 | People, Process, Culture: Building a Winning Alliance Program Gerald Dehkes, CSAP | Booz Allen Hamilton David Erlenborn, CSAP | KPMG Joseph Havrilla | Bayer Pharmaceuticals National Harbor 10/11 Session 902 | Partner Selection with a Government Contracting Twist Jeffrey L. Cummings, CSAP, PhD | Loyola National Harbor 12/13 Session 803 | From Publishing Content to Managing Performance – Selecting the Right Tools for the Job Erna Arnesen, CSAP Donna Peek, CSAP | SAS Norma Watenpaugh, CSAP | Phoenix University Maryland Pamela Duchars, CA-AM, PMP | Emergent BioSolutions Earl Holland | Growth Strategy Consultants LLC National Harbor 10/11 Consulting Group John Maltby | Control Risks Sally Wang | International SOS Session 903 | Executing in the Field: The Key to a Sustainable Alliance 3:20 p.m. – 3:40 p.m. 3:40 p.m. – 4:20 p.m. 4:30 p.m. – 5:10 p.m. Networking Break National Harbor 12/13 National Harbor Hall Session 804 | Navigating the Speed Bumps and Driving Decisions: A Roadmap for Integrating Acquired Alliances Katherine Kendrick, CA-AM | Elanco, Eli Lilly Session 904 | Next Gen PRM Mike Maturo | Relayware Joan Morales | Nutanix National Harbor 12/13 Session 805 | Going Global: When the Whole is Greater than the Sum of the Parts John-Marc Clark, CA-AM | Citrix Systems, Inc. National Harbor 10/11 National Harbor 10/11 and Company Session 905 | Implementing a Metrics Program Dennis Chapman Sr. | The Chapman Group that Promotes Accountability and Drives Results National Harbor 12/13 5:15 p.m. – 5:30 p.m. Conference Close/Final Remarks National Harbor 10/11 6:00 p.m. – 7:30 p.m. Networking Celebration @asap_Global #ASAPSummit http://tinyurl.com/ASAPLinkedIn Pienza http://www.facebook.com/#!/ASAPGlobal 9 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 10 Thank You to our Sponsors! ASAP would like to thank the following companies for their commitment and support of our organization. We greatly appreciate their investment in making the 2016 ASAP Global Alliance Summit a huge success. Platinum Sponsor MARCH 1 – 4, 2016 NATIONAL HARBOR, MARYLAND Vantage Partners is the world’s leader in helping companies achieve breakthrough business results by transforming the way they negotiate, and manage relationships with, key business partners. With a direct heritage from the Harvard Negotiation Project, Vantage provides both capability building services-helping client implement the processes, tools, and approaches necessary to implement organizational strategies that rely on external collaboration to succeed and direct support services-both launching new alliances and intervening in and enhancing those alliances that are failing to achieve all that they might. To learn more about Vantage Partners or to access our online library of research and white papers, please visit www.vantagepartners.com Gold Sponsors The Chapman Group (TCG) helps organizations to identify and solve sales and account management challenges resulting in stronger relationships and greater revenues / margins. TCG’s metric-based approach to managing strategic relationships integrates the artistry of relationship building with proven processes, methodologies, and analytics, enabling our clients to be more knowledgeable, effective, collaborative, and ultimately, more successful. For the alliance and partnership community TCG has developed a specific solution called Business Outcome Planning that integrates leading alliance/partnership management best practices with key performance measurements that drive a collaborative process for creating mutual success. For more information on how TCG’s programs and metrics can benefit your organization please call 443.743.3212 or visit us on the web at www.Ch0HQ.com Innovate customer experience. Accelerate growth—with the right partners, business models, and ecosystem orchestration. Tame complexity and risk of partnering with strategy, governance, and capability. When you Partner By Design™ with The Rhythm of Business, you bring your executive suite The Power to Partner Everywhere. You embed partnering mindset, skillset, and toolset throughout your organization. Harnessing our proven strategies, frameworks, and tools, you unleash the innovation, collaboration, effectiveness, and performance of your people and partnerships. Lift your partnering practice far above the “best practices” baseline. Partner with new players, new models, and myriad forms of value to achieve your objectives in the ecosystem. Take your partnering and management capabilities to new heights with The Rhythm of Business. Learn more at rhythmofbusiness.com and on Twitter @RhythmofBiz. Silver Sponsor 10 Lunch Sponsor Keynote Summary Sponsor Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 11 ASAP Executive, Management & Advisory Board of Directors Erna Arnesen, CSAP* Senior Alliance Executive John Barry Head, Vendor Strategy and Relationship Management Merck & Co Nancy Breiman, CSAP Manager, Innovation Solutions & Business Development IBM Corporation Russ Buchanan, CSAP* Head of Corporate Alliances Xerox Corporation Christine Carberry, CSAP* SVP, Quality, Technical Operations, Program & Alliance Management FORUM Pharmaceuticals Becky Lockwood, CSAP* Principal RSL Associates Ron Long CTO Global Alliances NetApp Brooke Paige, CSAP* Staff Vice President, Strategic Initiatives and Chief of Staff HealthCore Donna Peek, CSAP* Director, Partner Enablement & Operations Global Alliances & Channels SAS Sean Phelan Executive Director, Global Strategic Alliances Dell, Inc. Anthony DeSpirito, CSAP Managing Director – Strategic Accounts Schneider Electric Robert Porter Lynch, CA-AM President The Warren Company Samm DiStasio, CA-AM Vice President, Global Software Alliances Citrix Systems, Inc. R. Lynn Richard, CSAP* Director, Strategic Alliances GE Healthcare IT Andy Eibling, CSAP Vice President, Alliance Management Covance Mary Jo Struttmann, CA-AM Executive Director, Alliance Management Astellas David Erlenborn, CSAP Director of Alliance Strategy and Operations KPMG Judy Swilley, PhD Executive Vice President and General Manager Global Clinical Operations and Alliance Management INC Research Frank Grams, PhD Vice President, Head Alliance Management & Transactions Sanofi R&D Nancy Griffin, CA-AM VP, Strategic Alliances Novartis Pharmaceuticals Corporation Joseph Havrilla Senior Vice President and Global Head of Business Development & Licensing Bayer Pharmaceuticals David Thompson, CA-AM* Chief Alliance Officer Eli Lilly and Company Steve Twait, CSAP* VP, Alliance and Integration Management (AIM) AstraZeneca Jan Twombly, CSAP* President The Rhythm of Business Terry Herring President Commercial Operations Mission Pharmacal Cindy Warren Vice President Alliance Management Janssen Global Services Andy Hull Vice President, Global Alliance Management Takeda Pharmaceuticals Norma Watenpaugh, CSAP Principal Phoenix Consulting Group Kerri Lampard, CSAP Director, Global Technology and Software Alliances Cisco Systems, Inc. Sheila Westmoreland, PMP Sr. Director, Alliance Project Leader AbbVie Pete Leuzzi Managing Director, Global Channels Verizon Renqing Zhang VP, Corporate Partner and Alliances Group Huawei Technology, Ltd. Charlie Li Senior Vice President- Head of Global Channels and Alliances Capgemini @asap_Global #ASAPSummit * Executive / Management Board http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 11 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 12 Community is not a Short-Term Endeavor…It’s a Long-Term Investment Our Global Members are among the most influential organizations in the business world and stand out as some of the greatest innovators in the discipline of alliance management and collaboration. As global members, we now have access to various ASAP tools for our alliance professionals across the company. Our team can utilize these tools to ensure we are continuing to build on our best-practice approach across our alliances globally. —Andy Hull Vice President, Alliance Management Takeda Pharmaceuticals For more information on how your company can become part of this influential group, contact Lori Gold, Director of Membership Services at +1-781-562-1630 ext 203 or visit www.strategic-alliances.org. tinyurl.com/ASAPLinkedIn www.facebook.com/#!/ASAPGlobal @asap_Global 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 13 ASAP Corporate Members The 2112 Group Enbridge Pipelines Inc. Polycom, Inc. Alliancesphere, LLC Equifax PricewaterhouseCoopers Amgen, Inc. F. Hoffmann-La Roche Ltd PwC UK Baxalta US Inc Florida Hospital Strategic Venture Group Qlik Becton Dickinson BeyondTrust, Inc. Border States Electric Celgene The Chapman Group Chimerix, Inc. ClickSoftware Colgate Palmolive College of American Pathologists Cornerstone OnDemand Daiicho Sankyo Dassault Systemes DaVita Healthcare Partners Emergent BioSolutions @asap_Global #ASAPSummit FORUM Pharmaceuticals GlaxoSmithKline (GSK) Grunenthal Ltd. Halozyme Therapeutics, Inc. HealthCore Illumina, Inc. Ipsen JDA Software Mead Johnson Nutrition National Grid National Instruments Panduit Quintiles Relayware Revenue Storm The Rhythm of Business Ricoh Americas Corporation Royal Philips Electronics Servier Telstra Teva Pharmaceuticals Thomson Reuters Elite Vantage Partners Vetoquinol Zealand Pharma Pfizer http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 13 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 14 Overview of Sessions Tuesday, March 1, 2016 Track 100: Conference Keynote/Alliance Excellence Awards 4:30 p.m. - 5:15 p.m. 5:15 p.m. - 6:00 p.m. Cherry Blossom Ballroom Session 105 Conference Keynote: Partnering: The Connective Tissue of the Internet of Things Cherry Blossom Ballroom Session 106 2016 Alliance Excellence Awards Ceremony Wednesday, March 2, 2016 | Morning Sessions Track 200: Conference Plenary 8:15 a.m. - 9:45 a.m. 10:15 a.m. - 11:15 a.m. 11:30 a.m. - 12:15 a.m. Cherry Blossom Ballroom Session 201 ASAP Quick Takes Plenary: Partnering Everywhere: Expert Leadership for the Ecosystem Cherry Blossom Ballroom, National Harbor 10/11, and National Harbor 12/13 Session 202 ASAP Quick Take Roundtables Cherry Blossom Ballroom Session 203 Meet the 2016 Alliance Excellence Award Winners Wednesday, March 2, 2016 | Afternoon Sessions Track 300: Innovating the IT Channel 1:30 p.m. - 2:15 p.m. 2:30 p.m. - 3:15 p.m. 3:45 p.m. - 4:30 p.m. 4:45 p.m. - 5:30 p.m. National Harbor 12/13 Session 301 Five Future Channel Trends That You Need To Be Planning For Today National Harbor 12/13 Session 302 The Channel Panel National Harbor 12/13 Session 303 Actions Speak Louder Than Words: Becoming a Trusted Advisor to your Channel Partners National Harbor 12/13 Session 304 Partner Enablement: Driving Sales and Building Pipeline Track 400: Expertise for the Lifesciences Partnering Ecosystem Cherry Blossom Ballroom Session 401 Building Commitment, Competencies and Connections in a Distributed Partnering Capability Cherry Blossom Ballroom Session 402 Re-Engineer, Re-Use and Capture New Value through Innovative Public-Private Partnerships Cherry Blossom Ballroom Session 403 It Takes an Ecosystem to Improve the Quality and Affordability of Healthcare Cherry Blossom Ballroom Session 404 Creating Value in the Connected Healthcare Ecosystem Track 500: Driving Revenue in a Partnering Everywhere World National Harbor 10/11 Session 501 Capturing the Value of the Internet of Things 14 National Harbor 10/11 Session 502 How to Play in the Partnering Everywhere World National Harbor 10/11 Session 503 Not Your Grandfather’s Partner Program: Modernizing the Framework for Alliance Success Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA National Harbor 10/11 Session 504 Master a Portfolio of Tactics to Animate the Partner Ecosystem 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 15 Overview of Sessions Thursday, March 3, 2016 | Morning Sessions Track 600: Skill Building Workshops | Track 700: Conference Plenary 8:15 a.m. - 10:15 a.m. 8:15 a.m. - 10:15 a.m. 10:45 a.m. - 11:30 a.m. National Harbor 10/11 Session 601 Leading Critical Conversations for Alliance Success Cherry Blossom Ballroom Session 602 Alliances around the World: Cultural Roundtables Cherry Blossom Ballroom Session 701 Leveraging Differences: Creating Commercial and Societal Outcomes in Cross-Sector Networks Thursday, March 3, 2016 | Afternoon Sessions Track 800: Creating Scale 1:00 p.m. - 1:40 p.m. 1:50 p.m. - 2:30 p.m. 2:40 p.m. - 3:20 p.m. 3:40 p.m. - 4:20 p.m. 4:30 p.m. - 5:10 p.m. National Harbor 10/11 Session 801 Diagnose Internal Misalignment and FineTune Your Partnership’s Value Creation Engine National Harbor 10/11 Session 802 People, Process, Culture: Building a Winning Alliance Program National Harbor 10/11 Session 803 From Publishing Content to Managing Performance – Selecting the Right Tools for the Job National Harbor 10/11 Session 804 Navigating the Speed Bumps and Driving Decisions: A Roadmap for Integrating Acquired Alliances National Harbor 10/11 Session 805 Going Global: When the Whole is Greater than the Sum of the Parts National Harbor 12/13 Session 904 Next Gen PRM National Harbor 12/13 Session 905 Implementing a Metrics Program that Promotes Accountability and Drives Results Track 900: Winning Through Successful Execution National Harbor 12/13 Session 901 How to Win Through Partnering Today and Tomorrow National Harbor 12/13 Session 902 Partner Selection with a Government Contracting Twist @asap_Global #ASAPSummit National Harbor 12/13 Session 903 Executing in the Field: The Key to a Sustainable Alliance http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 15 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 16 Pre-Conference Professional Development Workshops Tuesday, March 1, 2016 Additional fee is associated with workshops; they are not included in the Full Conference Pass. CA-AM (Certificate of Achievement – Alliance Management) Certification Exam Prep Workshop Session 101 8:00 a.m. – 2:00 p.m. | Magnolia 1 Facilitator: Ann Trampas, CSAP | Practice Lead | Phoenix Consulting Group Do you want to validate and strengthen your alliance management expertise? Increase your alliance IQ and plan to attend this workshop as it explores and reinforces key alliance concepts that are covered in the CA-AM exam. The knowledge exchange in this interactive professional development workshop will be strengthened by robust group discussion and case scenario analyses. The workshop will provide access to models, tools, and proven best practices that can be rapidly applied into your daily activities creating operating efficiencies that aim to improve results. This course will address the following topics: Alliance Life Cycle Framework, Strategic Rationale and Readiness, Alliance Selection, Alliance Execution, Planning and Organizing Skills, and Management and Leadership Skills. Each participant will receive The ASAP Handbook of Alliance Management: A Practitioner’s Guide—considered “the bible of partnering practice.” Also included in the workshop fee is the online exam. The CA-AM prep workshop is a requirement for becoming certified. knowledge-building to include vigorous discussion about key senior leadership attributes such as alliance management judgment. Modules begin with a brief case scenario designed to spark conversation around key alliance management themes, reviews related concepts, and concludes with a summary of key takeaways. This course will address the following areas which are covered in the CSAP exam: Alliance Strategy and Partner Selection; Alliance Formation Processes; Managing Alliances; Developing Organizational Alliance Skillsets; and Fostering Collaborative Organizational Mindsets. The CSAP Workshop bundle includes the workshop, exam, and complimentary copy of The ASAP Handbook of Alliance Management: A Practitioner’s Guide. The CSAP prep workshop is a requirement for becoming CSAP certified. “Because of these credentials, colleagues seek my guidance and counsel on alliance matters as a recognized expert within our company.” — Anthony DeSpirito, CSAP, Schneider Electric Alliance Management Workshop: Tools and Techniques Session 103 8:00 a.m. – 2:00 p.m. | National Harbor 12 Facilitators: Jeff Hurley, CA-AM | Alliance Management “CA-AM training and certification provides a common language and a common set of processes and tools.” — Mary Jo Struttmann, CA-AM, Astellas Director | Eli Lilly and Company David Thompson, CA-AM | Chief Alliance Officer | Eli Lilly and Company CSAP (Certified Strategic Alliance Professional) Certification Exam Prep Workshop Steve Twait, CSAP | VP, Alliance and Integration Management | AstraZeneca Session 102 8:00 a.m. – 2:00 p.m. | Magnolia 3 Eli Lilly and Company is offering a training course for alliance managers. The course is a distillation of Lilly’s century of business alliance experience led by three of the most skilled alliance managers in the field—David S. Thompson, Chief Alliance Officer, Eli Lilly and Company, Jeff Hurley, Director, Alliance Management, Eli Lilly & Company and Steve Twait, VP, Alliance and Integration Management AstraZeneca. The course will provide case studies, tools, and techniques used to train alliance managers at Lilly. Facilitator: Dave Luvison, CSAP, DBA | Affiliate Assistant Professor | Loyola University Maryland Are you ready to take your career to the next level through CSAP certification? Position yourself as an expert in your field by attending this workshop to advance your knowledge and skills not just as an alliance management professional but as an alliance leader. Led by Dave Luvison, an experienced CSAP-certified member and one of the lead curriculum developers, the workshop will go beyond 16 Upon completion of this non-industry specific course, students will have working knowledge of alliance management including the start-up, maintenance, and winding down of alliances as well as an understanding of how to get the most value from an alliance. Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 17 Pre-Conference Professional Development Workshops Tuesday, March 1, 2016 Additional fee is associated with workshops; they are not included in the Full Conference Pass. Students who attend the course will have the opportunity to participate in a pre-session discussion and survey and will receive a set of battletested alliance management tools and a post-session follow-up with the instructors. ASAP would like to thank Eli Lilly and Company and the volunteer instructors for this workshop. Designing a Partnership that Works: Onboarding Your Partner Session 104 8:00 a.m. – 2:00 p.m. | National Harbor 13 Facilitator: Candido Arreche, CA-AM | Global Director of Portfolio & Partner Management, Six Sigma Black Belt | Xerox Worldwide Alliances One of the most critical steps in developing a successful alliance is how to help the partner create value and rapidly generate business from it. This experiential and interactive workshop was designed by Xerox for use in creating a framework for its partnership success. Used numerous times for many of its partnerships, the Xerox program reinforces the process and opportunities for partners to quickly work and adapt to an alliance. Furthermore, it helps the alliance become more effective and efficient in managing the relationship. This workshop also provides organizations with the knowledge, direction, steps and timeline needed to effectively market, sell, close, and deliver alliance opportunities by leveraging a joint strategy approach. Testimonials from past attendees: “One of the best and most detailed workshops I’ve attended packed with techniques and tools that I have not had the pleasure of using before.” The workshop includes case studies designed to enhance a hands-on learning approach and focuses on four planks or sections of successful partnership requirements: Strategy Go to market / Selling together Coaching and mentoring Governance Participants will learn: How to quickly develop an alliance relationship by leveraging a “five step” process Techniques and tools to quickly enable joint strategies with your alliances partner Ways to agree and leverage a business plan that makes sense and works! How to accelerate the creation of an alliance partner’s pipeline, deal conversion and margin potential How to help the partner quickly close alliance deals and reduce their time to revenue (TTR). Objectives during the session include: Be able to illustrate the processes and tools designed to manage a partner programs Techniques on how to build joint strategy with you partner Be precise and effective in each of the following tasks Selecting partners and managing the alliance mix Connecting to partners at a strategic business level Successfully on-boarding partners Reviewing alliance performance and facilitating growth Executing under pressure ASAP would like to thank Xerox for donating all materials, IP and instructors for this workshop. “For me the workshop was so great because you shared your experience. So it was not a theory of alliance management, it was the reality, and showed what works and how to do it! That’s what we need: to learn from experience. Your tools are an inspiration for all of us, because we can use them right away, but also we have ideas how to evolve them.“ “Although I have several years’ experience as an Alliance Manager I learned so much, and was able in the very next week to make use of insights and information from your course. Your engaging and energetic style made the whole event gripping.” @asap_Global #ASAPSummit http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 17 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 18 Tuesday Session Description | Track 100 Conference Keynote Partnering: The Connective Tissue of the Internet of Things Session 105 4:30 p.m. – 5:15 p.m. | Cherry Blossom Ballroom Speaker: Jonathan Ballon | Vice President, Internet of Things Group | Intel The promise of the Internet of Things (IoT) is massive—and it is real and it is here. In industrial companies, it is delivering higher availability of manufacturing lines, improving quality and supporting the shift to consumption based models for what were once capital expenditures. In healthcare, not only is it improving the economics, it is helping to create better outcomes for patients. It is allowing building owners to deliver a better experience to tenants, while reducing utility costs. In every industry IoT is combining the power of machines with the power of computing, creating a platform for significant economic growth and societal benefits. Yet no one company can do it alone and everything you know about partnering is essential—but insufficient. Our keynote speaker, Jonathan Ballon, Vice President of Intel’s Internet of Things Group and General Manager, Markets and Channels Acceleration Division, will help us understand the challenges of partnering in this new environment, where the hub and spoke model is obsolete and many-to-many is the norm. He’ll share examples of new value propositions and business models and shed light on the tremendous opportunity for partnering professionals in every industry. A frequent keynote speaker at IoT conferences globally, Ballon is responsible for managing and driving revenue across a portfolio of growth segments, while also incubating new sectors and business models. In addition, he is responsible for driving scale across all IoT segments through various channels and routes to market. Prior to joining Intel, Ballon served as chief strategy officer and chief operations officer for General Electric’s Industrial Internet business, and served as corporate vice president at Cisco leading the office of strategy and planning. He presently also serves as an advisor and board member to several Silicon Valley based startups and accelerators. 18 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 19 Tuesday Session Description | Track 100 2016 Alliance Excellence Awards Ceremony 2016 Alliance Excellence Awards Ceremony Session 106 5:15 p.m. – 6:00 p.m. | Cherry Blossom Ballroom Presenters: Christopher DelGiudice, CA-AM | Director, Global Strategic Alliance Management | Becton Dickinson & Company Annlouise Goodermuth, CSAP | Senior Director, Alliance Management, Strategy, Science Policy and External Innovation | Sanofi Michael Leonetti, CSAP | President & CEO | ASAP Becky Lockwood, CSAP | Principal | RSL Associates One of the highlights of the ASAP Global Alliance Summit is the announcement of the ASAP Alliance Excellence Award winners. Learning from one’s peers about innovative, creative partnering and exceptional practices is one of the key benefits of the annual awards program. This year will be no exception, with a diverse line-up of nine finalists in three categories: Individual Alliance Excellence, Innovative Best Alliance Practice, and Alliance Program Excellence. This presentation will shine the spotlight on those exemplars of business collaboration-organizations that are forging the future of partnering. Join us as we recognize the people and teams, relationships, and approaches that foster collaborative culture and nurture collaborative engagements, for years or even decades. The celebration will continue on Wednesday morning as we find out what differentiates our award winners from the rest during the “Meet the 2016 Alliance Excellence Award Winners” session. The finalists are... Individual Alliance Excellence AbbVie | Genentech Roche Cisco | Dimension Data International SOS | Control Risks Panduit | General Cable Innovative Best Alliance Practice National Instruments Takeda Russia Alliance Program Excellence Bayer Huawei Technologies National Instruments 19 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 20 Wednesday Session Description | Track 200 ASAP Quick Takes Plenary: Partnering Everywhere: Expert Leadership for the Ecosystem Session 201 8:15 a.m. – 9:45 a.m. | Cherry Blossom Ballroom Today we work in a brave new world of customer-centric partnering. There is unrelenting competition across industries, sectors, and ecosystems. New partners. New models. New value sources. And new skills required even for the masters of alliance management. In a short and sweet presentation format similar to the well-known TED Talks, each ASAP Quick Take speaker brings a fresh perspective on the Partnering Everywhere theme and a compelling story drawn from their professional experiences and thought leadership. The plenary concludes with a moderated panel that brings together all Quick Take speakers for a lively group discussion. Bonus: Most Quick Take speakers are also participating in a breakout session on Wednesday afternoon giving attendees even more opportunities to gain valuable insights from these thought leaders. ASAP Quick Take #1: What Watson is Teaching Us About Building a Partner Ecosystem Jodie L. Sasse | Director, Strategy & Recruitment, Watson Ecosystem | IBM Watson Group Imagine the future where you have access to an ecosystem of partners who together comprise nearly all that is known about the problem your company and its customers need solved—and the cognitive power to access this community’s collective knowledge for guidance and expertise. This is the power of the IBM Watson Ecosystem program. How would you bring these partners together? Could you replicate the program for film, healthcare, banks, and educational toys? What does the Watson experience tell us about building a powerful partner ecosystem? Jodie Sasse is responsible for Strategy and Recruitment for the Watson Ecosystem. She leads a global business development team in their efforts to recruit partners to participate in the Ecosystem and to ensure that these partners are successful in leveraging Watson’s cognitive capabilities and bringing new disruptive applications to market. She will share her insights and perspective on creating and navigating ecosystems in the Partnering Everywhere world. ASAP Quick Take #2: The Alliance Professional as Intrapreneur Marcus Wilson, PharmD | President & Co-Founder | HealthCore, Inc. Seeing possibilities and recognizing value before others share your vision is an apt description of how an entrepreneur is wired. It is also a trait of a forward-thinking alliance professional. Alliance managers with a keen eye on the future of the profession are thinking now about how they can identify new areas of innovation and apply “outside-in thinking” to help advance their company’s core business—or take their alliances to new levels of value creation. Learn why it is essential in our brave, new, customer-centric world. Dr. Marcus Wilson, Co-founder and President of HealthCore, is uniquely qualified to deliver this message, having been extensively involved in efforts to utilize electronic healthcare data for evidence development and clinical decision support for innovators, regulators and payers for more than 20 years. His experience as an entrepreneur has informed and guided his current mission to improve the safety, quality, and affordability of healthcare through data and research. 20 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 21 Wednesday Session Description | Track 200 ASAP Quick Take #3: Creating Partnering Opportunities through Open Innovation John Bell, PhD | VP New Business, Alliances and Open Innovation | Johnson & Johnson Consumer Health Innovation-centric companies across industries are creating fluid ecosystems that fill the “wide end of the funnel.” Open innovation works, as evidenced by recent data that finds openly sourced molecules are three times as likely to have filing success than if traditionally sourced. There are many different open innovation partnering models—from pre-competitive consortia and standards bodies to asset swaps and crowd sourcing. Which models to use when and what alliance professionals should focus on to mitigate risks and ensure value creation are the focus of this Quick Take from a veteran alliance executive and thought leader. Prior to taking on his current leadership position at J&J Consumer Health, John served as the Head of Strategy and Business Development at Philips Research where he contributed to the strategic direction of the research portfolio and the role of strategic partners via public funding and Open Innovation. His involvement in accelerating end-to-end innovation and new business creation makes him uniquely qualified to address this important topic. Since 2013, John is Professor of Alliance Strategy at Tilburg University, a comparable chair to one he holds since 2003 at Radboud University of Nijmegen. ASAP Quick Take #4: Seeing Around Corners is a Masterful Move on the Partnering Chessboard Lawrence M. Walsh | Chief Analyst & CEO | The 2112 Group Chess isn’t a game of reaction, but anticipation. By seeing several moves ahead, players are able to strategically place their assets where needed to seize competitive advantage, while minimizing their own risk of defeat. Business is no different. To effectively manage risk, create value, and capitalize on opportunities, alliance professionals and strategists need greater situational market awareness to craft plans that have higher probabilities of success. Larry Walsh, Chief Analyst and CEO of The 2112 Group, is one of the most recognizable figures in the IT channel and security communities, and is considered one of the more forward-thinking leaders in the industry. A seasoned journalist, analyst, author, and industry commentator, Walsh is also the founder of Channelnomics, which is a leading provider of IT channel news and analysis. An expert in a broad array of topics—cloud computing, security, analytics, the Internet of Things (IoT), and more—Larry will provide a compelling and provocative perspective on how emerging technologies should be leveraged as next-generation business drivers by alliance professionals anticipating the next move on the partnering chessboard. 21 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 22 Wednesday Session Description | Track 200 ASAP Quick Take Roundtables Session 202 10:15 a.m. – 11:15 a.m. | Cherry Blossom Ballroom, National Harbor 10/11, and National Harbor 12/13 The Big Picture concepts raised by our plenary speakers will no doubt pique your interest for more engagement with the new ideas, new models and new skill sets required to be successful in a Partnering Everywhere world. Join the conversation at roundtable discussions with your peers and colleagues and explore the alliance leadership topics that matter most to you. Discussions will be facilitated by distinguished ASAP members and industry thought leaders. Key takeaways will be shared post-conference through various ASAP media outlets. Roundtable Topics & Facilitators #1 Strategic Alliance Management across the Enterprise Nancy Griffin, CA-AM | Novartis #2 Strategic Alliance Management across the Enterprise Steve Twait, CSAP | AstraZeneca #3 Strategic Alliance Management across the Enterprise Scott Bartos, CA-AM | Xerox #4 The First 100 Days of an Alliance Judy Swilley | INC Research #5 The First 100 Days of an Alliance Donna Peek, CSAP | SAS #6 The First 100 Days of an Alliance Thad Zylka | JDA Software #7 Succession Planning for Long-term Alliances Christine Carberry, CSAP | FORUM Pharmaceuticals #8 Succession Planning for Long-term Alliances Ron McRae, CSAP | Janssen Pharmaceutical Companies of Johnson & Johnson #9 Knowing with Whom to Partner Now Becky Lockwood, CSAP | RSL Associates #10 Knowing with Whom to Partner Now Geoffrey Keith Wright, CA-AM | Xerox Corporation #15 Vendor or Channel Partner—Who is responsible for the success of the channel sales relationship? Dede Haas, CA-AM | DLH Services #16 Buyer-Supplier Relationship—What changes as companies transition from a cost focus to a value focus? Subhojit Roye, CSAP | Tradeshift #17 Shameless Self-Promotion for Alliance Professionals Sheila Westmoreland | Abbvie #18 Legal and Regulatory Aspects of Alliances You Really Should Know Parth Amin, CSAP | Vision RT #19 Tools for Alliance Management Success José Carreira, CA-AM | Sanofi #20 Managing Conflicts and Dealing with Differences Candido Arreche, CA-AM | Xerox #21 Can a Company’s Strategic Alliance and Channel Organizations Easily Co-Exist? Russ Buchanan, CSAP | Xerox #22 True or False? A Vendor Channel Account Manager’s #1 priority is to help their partners build their businesses Leona Kral, Client Partner, Global Channels | Verizon Wireless #11 How Do You Define Alliance Leadership? Cindy Warren | Janssen Global Services #23 Keynote “Hot Takes”: The IoT Brings Challenges and Opportunities for Partnering Professionals Jeff Shuman, CSAP, PhD | The Rhythm of Business | Bentley University #12 How Do You Define Alliance Leadership? Joseph Havrilla | Bayer Pharmaceuticals #24 Quick Take “Hot Takes”: Seeing Around Corners Diana Mirakaj | The 2112 Group #13 Delivering Differentiated Value—What’s needed to set you and your company apart today and in the future? Jeffrey L. Cummings, CSAP, PhD | Loyola University Maryland #25 Quick Take “Hot Takes”: Alliance Professional as Intrapreneur Brooke Paige, CSAP | HealthCore, Inc. #14 Delivering Differentiated Value—What’s needed to set you and your company apart today and in the future? Karen Denton, CA-AM | Bayer HealthCare 22 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 23 Wednesday Session Description | Track 200 Meet the 2016 Alliance Excellence Award Winners Session 203 11:30 a.m. - 12:15 p.m. | Cherry Blossom Ballroom Co-Moderators: Anthony DeSpirito, CSAP | Managing Director, Strategic Accounts | Schneider Electric Norma Watenpaugh, CSAP | Founding Principal | Phoenix Consulting Group What differentiates our award winners from the rest? How have they overcome some of the common obstacles to alliance success and demonstrated impressive results? Join our interactive discussion with the 2016 ASAP Alliance Excellence Award Winners—and start planning for your submission to next year’s nominations! 2016 onsite program v5.qxd 2/12/16 8:57 AM Page 24 Join the ASAP Community! It is important to know when to partner, whom to partner with, and how to do it right! Knowledge and Resources ASAP Member Directory ASAP Member Resource Library Strategic Alliance Magazine ASAP eNews ASAP Handbook of Alliance Management Events and Community ASAP Global Alliance Summit ASAP BioPharma Conference ASAP European Alliance Summit ASAP Netcast Webinars ASAP Online Communities ASAP Chapter Events ASAP Alliance Excellence Awards Education & Professional Development Certification Exam Prep Workshops Professional Development Workshops Education Provider Partner Program (EPPP) ASAP Simulations ASAP Job Board ASAP Professional Development Guide “…ASAP membership and certification provide us and our partners with a common language and a common set of processes and tools-as well as the ability to learn from the experiences and best practices of other members within and outside of the pharmaceutical industry...” – Mary Jo Struttmann Executive Director, Alliance Management Astellas ASAP...helping you become a PARTNER OF CHOICE and achieve greater RESULTS. We are here to help you make the most of your ASAP experience. Contact the membership team at +1-781-562-1630 or visit www.strategic-alliances.org. 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 25 Wednesday Session Descriptions | Track 300 Track 300: Innovating the IT Channel Five Future Channel Trends That You Need To Be Planning For Today Actions Speak Louder Than Words: Becoming a Trusted Advisor to your Channel Partners Session 301 1:30 p.m. – 2:15 p.m. | National Harbor 12/13 Session 303 3:45 p.m. – 4:30 p.m. | National Harbor 12/13 Speaker: Jay McBain | CEO | ChannelEyes Moderator: Dede Haas, CA-AM | Channel Sales Strategist & Practitioner | DLH Services, LLC The pace of change in the indirect sales world has been mind-numbing over the past few years. There are new business models and partner types popping up seemingly every day - driven by technology, economic challenges and customer behavior. Combine this with an unprecedented shift in the makeup of the IT channel and the relationship between vendor and partner coming in the next few years, and the role of an alliance or channel professional responsible for maximizing this relationship will radically shift - both inside the organization and out. Our presenter, a well-known thought leader and IT futurist, explores what this shift means for partner managers and predicts what Channel Management will look like when there are more vendors in the world than partners. Gain insights to: Evaluate who your partners should be as the shift takes hold Adapt your program to the new reality of the shifting relationship between vendor and partner Grow your abilities to take on the brave new world of channel management Panelists: Don Britton | Founder & CEO | Network Alliance Laura McCluer, CSAP Karen Robinson, CSAP | Global Channel Strategy and Integration | Verizon Enterprise Solutions Given the shifting nature of the channel, it is now more important than ever for vendors to earn the trust of their channel partners, helping them adapt to near-constant change in the marketplace. The need to navigate this transformation - business models in flux and new imperatives to grow the business leading the charge - provides a distinct and valuable opportunity for vendors to demonstrate their commitment to the partnership by always keeping the channel partners’ needs front and center. In this session, vendor-side partnering professionals relay the strategies they employ to provide their channel account managers and teams with the highest levels of support and guidance needed to help and manage their partners to success. They’ll be joined by a channel partner to highlight what works and doesn’t work from the partner’s perspective. Attendees will learn: Why the partner ALWAYS comes first for channel managers The Channel Panel Session 302 2:30 p.m. – 3:15 p.m. | National Harbor 12/13 Moderator: Lawrence M. Walsh | Chief Analyst & CEO | The 2112 Group Panelists: Erna Arnesen, CSAP | Senior Alliance Executive Sheryl Chamberlain | VP Global Partner Executive – Global Partners & Channels | Capgemini Group Jay Coblentz | Executive Director, Segment & Channel Marketing | Verizon Enterprise Solutions Anticipate an insightful discussion between top channel executives and Quick Take thought leader Larry Walsh, sharing their views on the shifting dynamics of business in the channel. Opportunities and challenges for partnering professionals will be a major focus of this forum. How to help channel partners drive growth in their businesses, knowing that benefits the vendor as well What actions to take to build strong relationships and secure Trusted Advisor status with channel partners Partner Enablement: Driving Sales and Building Pipeline Session 304 4:45 p.m. – 5:30 p.m. | National Harbor 12/13 Speaker: Stuart Wasilowski | Channel Manager – Higher Education & Public Sector | Cornerstone OnDemand Enabling and supporting partners is a critical element in monetizing new partners and creating strong leads. A robust program of easy to access training coupled with the right level of service for technical, integration and customer service issues prepares partners to be a key component of your go-to-market strategy. Learn from this case study how to establish and develop a partner enablement program that results in sales that close quickly and for higher volumes than internally generated sales. Understand: The components of program design that will drive results The importance of aligning with the sales teams How to provide partners with the reasons to work with you and not your competition 25 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 26 Wednesday Session Descriptions | Track 400 Track 400: Expertise for the Lifesciences Partnering Ecosystem Building Commitment, Competencies and Connections in a Distributed Partnering Capability It Takes an Ecosystem to Improve the Quality and Affordability of Healthcare Session 401 1:30 p.m. – 2:15 p.m. | Cherry Blossom Ballroom Session 403 3:45 p.m. – 4:30 p.m. | Cherry Blossom Ballroom Speaker: John Bell, PhD | VP New Business, Alliances and Open Innovation | Johnson & Johnson Consumer Health Speaker: Marcus Wilson, PharmD | President & Co-Founder | HealthCore, Inc. As partnering capabilities become mission critical throughout the enterprise, it is no longer possible or desirable to have only a centralized alliance function. Alliance skills and alliance management expertise must be more broadly distributed so that alliance activities are consistently delivered across the business by all who interface with partners. ASAP Quick Take speaker John Bell shares with us the journey the alliance professionals of the Johnson & Johnson companies are pursuing to: Support strategy development at an enterprise’s boundaries by harnessing market and competitive insights Demonstrate to external parties the commitment of the enterprise to effective alliance management Build differentiated capabilities and competencies and sourcing talent (hard/soft skills) Deliver and measure improved performance and value of important business relationships Re-Engineer, Re-Use and Capture New Value through Innovative Public-Private Partnerships Session 402 2:30 p.m. – 3:15 p.m. | Cherry Blossom Ballroom Speakers: Christine Colvis, PhD | Director, Drug Development Partnership Programs | National Center for Advancing Translational Sciences Julia Gershkovich | Head R&D Alliance Management, US | Sanofi Every pharmaceutical company has assets “sitting on the shelf” that aren’t generating value for the company nor benefiting patients. Discovering New Therapeutic Uses for Existing Molecules (New Therapeutic Uses) is a collaborative program sponsored by the National Center for Advancing Translational Sciences (NCATS) under the auspices of the US National Institutes of Health (NIH) that is funding efforts between the biomedical research community and the pharmaceutical companies who own the assets to enable partnerships that advance innovative development of these molecules. In this presentation, you will hear from Sanofi and NCATS about early successes, challenges, and lessons learned in these three-way public private partnerships. Session participants will gain insights into: The challenges involved in pioneering a new type of relationship within the ecosystem that extends and expands value for all concerned How standard tools and templates can streamline negotiations and facilitate decision making in multi-party relationships Lessons learned by alliance professionals pioneering this type of partnership within their company 26 ASAP Quick Take speaker Dr. Marcus Wilson returns for a deeper dive into his message about outside-in thinking to drive innovation and the alliance manager’s role in seeing possibilities and recognizing value where none may have seemed possible before. An important current example within the U.S. drug development process helps to frame the story and demonstrate how alliance professionals with a patient-centric, outside-in perspective can make a real difference to the healthcare landscape. Collaboration and effective alliance management are what’s needed to repair—and re-envision—a broken infrastructure with fragmented pieces of information across the healthcare ecosystem. Attend this session to learn: Successful strategies for working with multiple types of partners toward a common objective What’s being done to provide clarity for decision-makers to improve the safety, quality and affordability of healthcare How alliance managers can connect the dots between seeing possibilities and implementing change Creating Value in the Connected Healthcare Ecosystem Session 404 4:45 p.m. – 5:30 p.m. | Cherry Blossom Ballroom Speakers: Colette Goderstad | Program Director: Alliances, Integrations and Divestitures | Medtronic Brenda Schultz, CSAP, RN, MBA | Sr. Principal, Strategic Alliance Management | Medtronic Inc., Neuromodulation As the healthcare evolution unfolds, care is shifiting out of hospitals and towards ambulatory centers, the physician’s office, or even the patient’s home. With enhanced data availability and remote access, end-to-end solutions are needed that go beyond any one component alone and expand across care pathways through connected care. New and novel alliances between medical device companies, pharma, communication experts, and the government can to create systems that provide better healthcare at lower costs. Are you prepared to meet the challenge of working between differently regulated industries with a completely different pace of product development? With different business models and time horizons to revenue? How will you keep the partners aligned and moving forward? This session offers: Insight into the future of connected care where revenue becomes increasingly tied to measuring and reporting outcomes Frank discussion about the cultural and real business challenges of creating and managing cross-industry and cross-sector alliances Key learnings and tools for working with internal stakeholders to navigate the brave new world of the patient-centric, connected healthcare ecosystem Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 27 Wednesday Session Descriptions | Track 500 Track 500: Driving Revenue in a Partnering Everywhere World Capturing the Value of the Internet of Things Session 501 1:30 p.m. – 2:15 p.m. | National Harbor 10/11 Speakers: Anthony DeSpirito, CSAP | Managing Director, Strategic Accounts | Schneider Electric Mary Beth Hall | Director of Global IoT Product and Development | Verizon Joan Meltzer, CSAP | Smarter Cities Go To Market Leader – IBM Analytics | IBM Corporation Join our Expert Exchange of ASAP Global Members who are on the front lines of generating revenue from the complex partnering and business models driven by IoT. When three or four or more partners are needed to deliver a solution, how is value shared? How is conflict avoided? Our experts are in the thick of “things” and will help you take back learnings your company can put to use. How to Play in the Partnering Everywhere World Session 502 2:30 p.m. – 3:15 p.m. | National Harbor 10/11 Speakers: Fred Azar, CA-AM, PhD | Head of Health Systems Strategic Alliances | Philips HealthTech Jeff Shuman, CSAP, PhD | Professor of Management, Bentley University | Principal, The Rhythm of Business In the ecosystem, positions in the value chain can be fluid. The roles a company takes on can be very different and aren’t always as consistent as they once were. Ecosystems require an orchestrator, but that essential role is not yet well understood or easily implemented. This session offers a framework for the role of the orchestrator, and presents the journey of discovery of one of the leading companies at the intersection of healthcare and technology about how it plays in ecosystem partnering. Explore: Why the question of the roles companies play in the ecosystem has become so strategic The ways in which differing partnering models necessitate different roles How to know when your company should take on the role of orchestrator, when it should not—and the implications for the alliance professional Not Your Grandfather’s Partner Program: Modernizing the Framework for Alliance Success Session 503 3:45 p.m. – 4:30 p.m. | National Harbor 10/11 look at their partner programs to ensure that they are driving partner ROI like never before. A readiness to assess and refresh the existing program is critical and requires commitment from all stakeholders and organizational entities to socialize change throughout the enterprise. In this session a SAS case study will provide the backdrop for a robust discussion about transforming your alliance program to fully support the goals of the partners. Key success factors will be addressed as well as challenges and strategies for overcoming them. This session will provide a model for alliance professionals to become more effective change agents by: Making Partner ROI central to program design, which helps increase mindshare and attract new partners Understanding that structured investment in enablement is key to streamlining partner investment Achieving organizational commitment to partner program changes not only from the executive sponsors but also from the rank and file Master a Portfolio of Tactics to Animate the Partner Ecosystem Session 504 4:45 p.m. – 5:30 p.m. | National Harbor 10/11 Speaker: Michael Moser, CSAP | Alliances Network Collaboration Manager | Dassault Systèmes The value in an integrated portfolio of software partners is often unlocked when a company’s solutions enable more complex partnering solutions than one-to-one hub and spoke models. After the ink dries on a new contract, the work starts for savvy alliance managers to achieve the next level of connection—fostering community, building trust, achieving the elusive “win-win-win” scenario for greatest value. Alliance professionals need a well-stocked toolkit of practices, tactics, and even psychology to animate these ecosystems of independent partners, making them successful and sustainable on their own as well as part of the greater collaboration. Our presenter shares the experience of a 10 year journey to build an ecosystem of technology partners, offering his learning about what doesn’t work, as well as the tools and practices regularly employed to: Engage in the planning and strategic positioning required to keep partners aligned, yet support their independence Manage the inevitable business conflicts among partners Enable partners’ engagement in their promotion within the community ensuring they get the value they seek Speakers: Tim Lowe | CEO | Partner Perspective Donna Peek, CSAP | Director, Partner Enablement & Operations Global Alliances & Channels | SAS In today’s competitive environment alliance professionals must take a hard @asap_Global #ASAPSummit http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 27 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 28 Options are always good… Taking a CA-AM Exam Prep Workshop just got a whole lot easier! There are now three options to participate in this workshop and get one step closer to your CA-AM Certification. 1 2 3 Face-to-Face Face-to-Face at ASAP’s Conferences * Includes CA-AM Exam Fee and a hard copy of the The ASAP Handbook of Alliance Management: A Practitioner’s Guide Webinars ASAP’s Virtual CA-AM Exam Prep Webinar customized for your alliance team eLearning Self-Paced eLearning CA-AM Exam Prep Workshop * Bundle includes: Self-Paced eLearning CA-AM Exam Prep Workshop, 8-week subscription to The ASAP Handbook of Alliance Management (eBook), and the CA-AM Exam. Visit www.asapweb.org/cert-prep to find out more. For more information about these professional development opportunities please contact Jennifer Silver at +1 781.562.1630 x 205 or email JSilver@strategic-alliances.org 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 29 Thursday Session Descriptions | Track 600 | Track 700 Track 600: Skill Building Workshops | Track 700: Conference Plenary Leading Critical Conversations for Alliance Success Session 601 8:15 a.m. – 10:15 a.m. | National Harbor 10/11 Speakers: Carole Eisner | Director, Global Business Development | Equanimity Leadership Solutions, LLC J’Lein Liese, PhD | Partner | Equanimity Leadership Solutions, LLC Saundra Schrock | Managing Partner | Equanimity Leadership Solutions, LLC When we dig below the surface to identify why some partnerships and alliances get stuck, the underlying issue often comes down to interpersonal conflicts. A partnership or alliance is a living system and reliant on the interactions and relationships within the system to succeed. Improve your partnerships by improving your relationships and the conversation is the relationship. This hands-on, highly interactive workshop will provide a “toolbox” of brain-friendly techniques to direct sometimes sensitive or loaded conversations to a place where rational thought and conversation can occur. Attendees will practice critical conversation skills to help deal with any situation and with all personality types. This is especially relevant in today’s many-to-many partnership models and in situations where the alliance professional has to communicate up and across to achieve the collaboration goals. Appropriate for all levels and all types of alliances, participants in this session will gain: Insights about the short path from casual discussion to critical conversations Practice in a neuroscience-based process for managing difficult conversations and guiding them to a place where rational decisions can be made Facilitation techniques for conversations large and small, across all levels of the organization and the alliance Alliances around the World: Cultural Roundtables Session 602 8:15 a.m. – 10:15 a.m. | Cherry Blossom Ballroom Facilitator: Philip Sack, CSAP | President | ASAP Asia Collaborative Business Community manage successful alliances in designated locations. Strategic insights as well as practical information about business, culture and alliances in China, Latin America, and India will be shared by alliance professionals who have ample experience partnering in these regions. The workshop will include mini-presentations and roundtable discussions where participants can engage in candid dialogue with subject matter experts and professional colleagues alike, sharing solutions and resources that are grounded in real alliance-based experiences, not merely culled from a generic business etiquette book. Bring your questions and be prepared to share your own experiences as you travel “around the world” to three important global markets during this fast-paced session that is guaranteed to provide plentiful takeaways. Gain insight into how to hone your alliance management toolbox for international markets Prepare for alliance success by identifying and sidestepping cultural roadblocks that may slow or halt your partnership’s progress Understand business, legal, and compliance aspects of partnering in these dynamic markets Leveraging Differences: Creating Commercial and Societal Outcomes in Cross-Sector Networks Session 701 10:45 a.m. – 11:30 a.m. | Cherry Blossom Ballroom Moderator: Ben Gomes-Casseres, CSAP | Professor, Brandeis University | Consultant, Alliance Strategy Consulting Panelists: Kolleen Bouchane | Director, Policy and Research | Global Business Coalition for Education Rubén García-Santos, CSAP | Programme Manager, Strategic Partnerships | NovoNordisk Haemophilia Foundation Creating a network to achieve a specific objective often involves many types of entities and different types of relationships. Some are tight alliances while others are much looser. The challenge is to ensure that all partners are enabled and empowered to carry on the work and achieve the overarching purpose—and that they receive the value they need to continue to provide value. Our plenary session features three experts on working in networks—often with both commercial and societal benefits. Join us as they share their experiences working with diverse partners to: Co-Presenters: Guarino Gentil Jr., CA-AM | Director, Alliance Management | Merck-Serono Ensure that 59 million children around the world attend primary school - and the future work force is educated to meet the needs of business partners Subhojit Roye, CSAP | Principal, Strategic Alliances | Tradeshift Provide sustainable access to care in developing countries, by building strategic partnerships focused on local needs, empowerment and strengthening of the healthcare system Andrew Yeomans, CSAP, MRPharmS, MBA | Director – Alliance Management | Merck-Serono Is your passport up to date? This lively session will take attendees on a cultural field trip around the world, exploring not just what it takes to do business globally but specifically what you need to know in order to @asap_Global #ASAPSummit The techniques you’ll learn to identify and leverage the unique strengths of different partners toward a unifying purpose will serve you well in the ecosystems of the Partnering Everywhere World! http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 29 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 30 Thursday Session Descriptions | Track 800 Track 800: Creating Scale Diagnose Internal Misalignment and Fine-Tune Your Partnership’s Value Creation Engine Session 801 1:00 p.m. – 1:40 p.m. | National Harbor 10/11 Speaker: LaVon Koerner | President and Chief Revenue Officer | Revenue Storm Your external partnership is supported by an internal engine; if all the pieces are working together properly your partnership can be very successful. But if misalignment creeps in (meaning the lack of internal support for the partnership), the external partnership is likely to face limited effectiveness in your marketplace. This session opens the hood on the engine and allows alliance professionals to apply a diagnostic on all the essential functions where misalignment frequently occurs. By assessing the health and alignment of each component, participants will better understand which areas of their partnership are strong and which parts might require a tune-up in order to evolve to the next level of performance. Participants will explore the causes and potential cures for common misalignments and will be provided a tool for diagnosing the current performance level of their partnerships. Uncover areas of misalignment that are creating organizational drag to the generation and delivery of value within the partnership Develop recommendations for achieving an integrated infrastructure to better focus on the partnership’s performance Derive greater insight into what it takes for the partnership to evolve to the next level of performance People, Process, Culture: Building a Winning Alliance Program Session 802 1:50 p.m. – 2:30 p.m. | National Harbor 10/11 Gerald Dehkes, CSAP | Principal | Booz Allen Hamilton discussion with three individuals who have built programs from scratch and focused efforts on making an existing program part of the vanguard of building a more collaborative culture. From Publishing Content to Managing Performance – Selecting the Right Tools for the Job Session 803 2:40 p.m. – 3:20 p.m. | National Harbor 10/11 Speakers: Erna Arnesen, CSAP | Senior Alliance Executive Donna Peek, CSAP | Director, Partner Enablement & Operations Global Alliances & Channels | SAS Norma Watenpaugh, CSAP | Founding Principal | Phoenix Consulting Group Managing partner ecosystems is evolving from posting content to the portal—and hoping if you build it, they will come—to enabling key business processes and managing business impact. The next generation of technology, including portals, CRM, and PRM among other cloudenabled applications promise better partner engagement, revenue growth, and channel transformation. Properly qualifying vendors and selecting the right system is a prerequisite for success. Our presenters discuss key challenges and lessons learned in their journey to selecting the right tools for the job—and will provide participants with a selection process roadmap, requirements checklist, and list of partner tools vendors. Understand how to: Identify the needs of the business and future proof your technology choices Align key stakeholders on requirements and the solution Evaluate whether packaged systems, custom built, or something in between is right for your business Quantify the benefit to the business Navigating the Speed Bumps and Driving Decisions: A Roadmap for Integrating Acquired Alliances David Erlenborn, CSAP | Director of Strategic Alliances | KPMG Session 804 3:40 p.m. – 4:20 p.m. | National Harbor 10/11 Joseph Havrilla | Senior Vice-President and Global Head of Business Development & Licensing | Bayer Pharmaceuticals Speaker: Katherine Kendrick, CA-AM | Director Alliance Management | Elanco, Eli Lilly and Company Partnering creates scale in companies by adding capacity for innovation while spreading the capital investment and risk. It allows companies to bring complete solutions to customers not otherwise feasible and to cover segments of the market that wouldn’t be economically viable any other way. Companies seeking to consistently achieve these objectives start by looking inside - to ensure they have the necessary people, processes and culture to succeed in their alliances. Join an interactive When a company is acquired, so too are its alliances. Often, there is little insight into the acquired company’s portfolio; not even into its alliance contracts. So once the deal closes, it becomes the alliance professional’s responsibility to guide, inform, and manage the decision-making of the integration team and executive leadership—sometimes including decisions or requirements to divest, while establishing new alliance relationships and maintaining contractual obligations. 30 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 31 Thursday Session Descriptions | Track 800 | Track 900 Track 800: Creating Scale | Track 900: Winning Through Successful Execution This highly participatory session takes a deep dive into how to order the process of investigation, inquiry, and engagement of key stakeholders when alliances are acquired rather than chosen. Learn the speed bumps to expect and tips for navigating: Communicating internally and with partners to build alliances teams, establish governance, and drive value Divestiture and termination decisions that respect the partner and individuals involved The not glamorous, but oh-so-real business challenges of integration that can cause blips in reporting and cash flow Going Global: When the Whole is Greater than the Sum of the Parts Session 805 4:30 p.m. – 5:10 p.m. | National Harbor 10/11 Speaker: John-Marc Clark, CA-AM | Managing Director, Strategic SI Development | Citrix Systems, Inc. Often a global alliance is managed region-by-region or country-bycountry with little coordination or integration among the geographies. Building a truly globally-balanced partnership ensures diversification against risk should any one region’s growth decelerate—and it requires a sophisticated level of skills to seamlessly operate amidst multilingual/multi-cultural/multi-currency/multi-regional and many other country-specific dynamics that are simultaneously fascinating and highly complex. Our presenter will share his five year journey building the highest revenue-generating partnership in the world for Citrix Systems with Fujitsu. He’ll introduce the strategic framework that integrates all the components into one unified alliance that has been instrumental in scaling it. Learn the secrets that have set this alliance apart including: Optimizing engagement in-country and supporting face-toface planning and QBRs in the execution of a global alliance strategy Implementing a robust and multi-modal global communication framework Structuring contracts with the right incentives to promote alignment and a desire to win @asap_Global #ASAPSummit How to Win Through Partnering Today and Tomorrow Session 901 1:00 p.m. – 1:40 p.m. | National Harbor 12/13 Speaker: Stuart Kliman, CA-AM | Partner, Alliances Practice Leader | Vantage Partners The advent of the Partnering Everywhere world challenges organizations’ fundamental assumptions about how they win. Winning through strong internal efforts is no longer sufficient. Organizations must abandon the “Not Invented Here Syndrome” and win through accessing innovation wherever it exists, refocusing their internal operating model to embrace the external, across the enterprise and many different types of partnering models. For the Alliance Management function this reality implies leading change initiatives to: Explore what is meant by a “strategic assumption about how we win” and the implications on organizational behavior and results Determine how to align the organization around a strong “we win by partnering” assumption Define the role of the Alliance Management function in raising up the need for, and then driving, the change Partner Selection with a Government Contracting Twist Session 902 1:50 p.m. – 2:30 p.m. | National Harbor 12/13 Speakers: Jeffrey L. Cummings, CSAP, PhD | Chair, Dept of Mgt & Int’l Business, Associate Professor, Int’l Business Strategy | Loyola University Maryland Pamela Duchars, CA-AM, PMP | Director, External Development | Emergent BioSolutions Earl Holland | President & CEO | Growth Strategy Consultants LLC Once the strategic choice to partner is made, the question becomes who to partner with. While ASAP’s research-supported framework lays out the key steps in the partner selection process, our experts will challenge how well this approach works in the government contracting space. Indeed, from a small business perspective, many of the elements are more basic. And for some players, frankly, there really isn’t a partner selection decision at all--the government is the only partner available. As such, it’s as much about learning how to cope with a partner—rather than simply picking one—that matters. We expect a lively discussion on this and other nuances to the partner selection process. http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 31 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 32 Thursday Session Descriptions | Track 900 Track 900: Winning Through Successful Execution Executing in the Field: The Key to a Sustainable Alliance Session 903 2:40 p.m. – 3:20 p.m. | National Harbor 12/13 This session’s case study presentation will illuminate the business and stakeholder benefits of developing a truly effective partner portal. Learn how to: Stimulate partner engagement through fast and easy onboarding Speakers: John Maltby | Director, Group Strategy and Alliances | Control Risks Highlight the features that deepen the partner relationship Sally Wang | VP Global Alliances and Partnerships | International SOS Personalize the partner portal for each individual partner professional The strength of any long-lived alliance is in its ability to execute in the field - in front of customers who purchase and consume services and amongst the sales teams that must implement initiatives and follow the established rules of the road. Maintaining alignment from corporate to field and between the partners requires alliance professionals to be proactive to ensure that the parties don’t drift apart - or take each other for granted. Measure the ROI of your channel program Our presenters will engage the audience, sharing and discussing how they have employed the fundamental tools and techniques of alliance management to create a strong and successful collaboration, binding together two companies with evident complementarities but fundamentally different business models and cultures. Learn how and why: Measure, measure, and measure has become a central tenet of the alliance—and a powerful means of establishing common understanding Tools for empowering the field to act provide clarity, minimize conflict, and keep the teams aligned Governance must be a forum for new ideas and bringing key corporate stakeholders together to keep the alliance innovating and growing Next Gen PRM Session 904 3:40 p.m. – 4:20 p.m. | National Harbor 12/13 Speakers: Mike Maturo | Pre-Sales Engineer | Relayware Create compelling style and design that motivates channel partners Implementing a Metrics Program that Promotes Accountability and Drives Results Session 905 4:30 p.m. – 5:10 p.m. | National Harbor 12/13 Speaker: Dennis Chapman Sr. | President and CEO | The Chapman Group Effectively managing alliances requires having reliable data to track certain key leading and lagging measures. They serve as guideposts and beacons to engage and align a single alliance team or the staff of an overarching alliance program around shared strategic intent, what will be done to achieve it, and how to get there. A successful metrics program promotes accountability and allows a common understanding to facilitate decision making. This session introduces alliance professionals to techniques for developing a metrics program that is fit for purpose - and doesn’t require a small army of people to implement it. Our presenter highlights the dos and don’ts of building a credible program including: Selecting the few key metrics that should guide decision making Gaining buy-in to the credibility and relevance of reported metrics Balancing jointly reported measures with internal only reporting Joan Morales | Sr. Channel Marketing Manager | Nutanix A critical component in the savvy channel professional’s toolkit for success is a robust partner portal—the front door to driving higher revenue for companies relying on channel partners. It is essential that the portal propels partners to success quickly and effectively. As important as it is to select the right PRM for your enterprise, perhaps the bigger task is implementing, managing, and enriching the system to become the heart and central nervous system of your partner program and executing seamlessly. 32 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 33 Alliance Management Tools Every Professional Should Have “Organizations of all sizes and across a variety of industries recognize the growing importance of business collaborations to their company strategy, yet they are not equipping their key personnel with the tools and skills needed to see alliances to fruition. These companies need The ASAP Handbook of Alliance Management to ensure their alliance personnel—as well as the key stakeholders in senior management, sales, marketing, legal, regulatory affairs, and other parts of the organization that touch alliances—are applying the most current principles in executing partnerships that are increasingly determining their overall success.” Ard-Pieter de Man, CSAP Professor, Strategy and Organization VU University Amsterdam ASAP Alliance Managment Simulations Nine real world case studies and simulated training exercises, set in a fictitious pharmaceutical organization, each within a key alliance management competency. Visit www.asapweb.org/simulations to learn more and purchase today. ASAP Handbook of Alliance Management: A Practitioner’s Guide This compendium of alliance management practices, principles, and current professional standards puts all the information you need in one unique, indispensable resource that exists nowhere else. Visit www.asapweb.org/handbook to learn more and purchase today. ASAP Handbook of Alliance Management: A Practitioner’s Guide | e-Handbook This one-year subscription provides you access to the streaming e-Handbook that enables easy access from any computer or tablet with an online connection. Visit www.asapweb.org/handbook to learn more and purchase today. Maximize the tools ASAP has to offer. Visit www.strategic-alliances.org to find out more today. 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 34 Alliance Management Resource Center The following organizations tailor their services to support the alliance management community. We encourage you to take time to find out more about them during the conference. The Alliance Management Resource Center is within the Great Hall Foyer along with the Registration Area. Alliancesphere Alliancesphere empowers collaborative execution to drive innovation, transformation, and growth. Our collaborative business services create mutual stakeholder value while maximizing the potential of strategic relationships. www.alliancesphere.com Alliance Strategy Custom training and consulting based on frontier research. Ben Gomes-Casseres has been a leader in the field for three decades. His new book is “REMIX STRATEGY: The Three Laws of Business Combinations.” It offers a complete toolkit for creating value and earning a return on your alliance investments. ASAP ASAP is the community of choice for alliance, collaboration, and partnering professionals because of the tools and resources, education and professional development, and the community for networking offered to its members. Membership represents a number of industries including high tech, biopharma, finance, oil and energy, non profit and academia, and consumer services to name a few. ASAP is governed by an Executive Management Board and Advisory Board which is comprised of Sr. Executives from Global Member organizations. ASAP Professional Development PROFESSIONAL DEVELOPMENT The ASAP Professional Development Program offers individuals the opportunity to demonstrate a mastery of alliance management skills and the ability to manage collaborative business relationships. There are two levels of certification the Certification of Achievement-Alliance Management (CA-AM) and Certified Strategic Alliance Professional (CSAP). Both exam prep workshops are offered as face-2-face at ASAP conferences, in addition the CA-AM exam prep workshop has both a virtual training option and a customized webinar option for your company’s alliance management team. The Chapman Group The Chapman Group (TCG) helps organizations to identify and solve sales and account management challenges resulting in stronger relationships and greater revenues / margins. TCG’s metric-based approach to managing strategic relationships integrates the artistry of relationship building with proven processes, methodologies, and analytics, enabling our clients to be more knowledgeable, effective, collaborative, and ultimately, more successful. The Rhythm of Business Find a treasure trove of free publications and invaluable insights from The Rhythm of Business. Learn about comprehensive consulting services and training—including SMART Partnering™, the transformational solution for leadership from The Rhythm of Business and Alliancesphere. Visit us in the Alliance Management Resource Center—or online anytime at rhythmofbusiness.com. Vantage Partners Vantage Partners—helping clients negotiate and manage key alliance relationships. Ask us about our new alliance launch, and organizational capability building, intervention and training services. www.vantagepartners.com 34 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 35 Celebrating Innovative Teams at the 2016 ASAP Global Alliance Summit Thank you to all the companies who submitted their entries to be considered for the 2016 Alliance Excellence Awards. Congratulations to our Finalists! Individual Alliance Excellence AbbVie | Genentech Roche Cisco | Dimension Data International SOS | Control Risks Panduit | General Cable Innovative Best Alliance Practice National Instruments Takeda Russia Alliance Program Excellence Bayer Huawei Technologies National Instruments And the winners are…find out on Tuesday, March 1! 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 36 Conference Speakers Erna Arnesen, CSAP Fred Azar, CA-AM, PhD Senior Alliance Executive Head of Health Systems Strategic Alliances | Philips HealthTech Session 302 The Channel Panel Session 502 How to Play in the Partnering Everywhere World Session 803 From Publishing Content to Managing Performance – Selecting the Right Tools for the Job Most recently, Erna Arnesen was responsible for developing Plantronics’ global channel, field and partner marketing programs, channel strategies and go-to-market models. Within this role, she and her team focused on creating tools and programs to help the extended Plantronics sales team execute effectively in markets around the world. She and her team worked with strategic partners on developing customized marketing strategies and programs for key partners such as Avaya, Cisco, and Microsoft. Prior to Plantronics, Erna was VP Global Services Partners at Cisco, and prior to that VP of Global SMB and Industry Solutions at Symantec. Before joining Symantec, she worked at other leading organizations, including Fujitsu Softek, Cybersource, SGI, NeXT and Apple. Candido Arreche, CA-AM Global Director of Portfolio & Partner Management, Six Sigma Black Belt | Xerox Worldwide Alliances Session 104 Fred S. Azar, CA-AM, PhD, has 15+ years of industry experience in medical device innovation, strategic marketing and business development, and worked for leading corporations such as GE, Siemens, BD, and Philips. Fred Azar is Head of Health Systems Strategic Alliances at Philips HealthTech. Fred is responsible for alliance strategy and governance, leads the creation and supports management of strategic alliances. Fred has 11 granted patents, and co-authored 45+ publications and a book on translational multimodality medical imaging. Fred Azar has a PhD in BioEngineering from the U. of Pennsylvania, and an MBA from the Wharton School of Business. Jonathan Ballon Vice President, Internet of Things Group | Intel Session 105 Partnering: The Connective Tissue of the Internet of Things Jonathan is a vice president of Internet of Things at Intel. He is responsible for managing and driving revenue across a portfolio of growth segments that represent over a third of Intel’s IoT Designing a Partnership that Works: Onboarding Your Partner Candido is responsible for the strategic interface between Xerox solutions and services and our global alliance partners. His responsibilities include growing and retaining the relationship with a strategic business partner(s) including the beginning ownership of that partnership. He developments effective implementation of consistent processes to identify, validate, plan and launch new business initiatives with the strategic partner that may have multi-regional, global, or national potential for Xerox. Mr. Arreche has been in the IT field for over 25 years. He has vast experience in many facets of infrastructure technologies such as document management, networking, telecommunications, application development, and server architecture. Mr. Arreche has spent the last seven years as a Global Director for Worldwide Alliances responsible for partner on-boarding, portfolio management and MPS training. Prior to Worldwide Alliances, Mr. Arreche has held various assignments including new branch start-ups, solution development and launches. Previous to Xerox, Mr. Arreche owned a successful computer and networking consulting business for over 10 years. Mr. Arreche was also part owner of one of the largest privately held Internet Service Providers in the Orlando, Florida area before going public. As recently as six years ago, Mr. Arreche also consulted a start-up company on tablet technologies for restaurants and digital advertising. Called the myPAD, the tablet was the predecessor to the iPad and was featured in the Orlando Business Journal. He is a certified Lean Six Sigma Black Belt. He has a bachelor degree in Business and Technology and is working on his MBA at Rollins College. He also holds a CA-AM certification from the Association of Strategic Alliance Professionals. 36 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 37 Conference Speakers revenue. In his role, Jonathan incubates new sectors and business models. In addition, he is responsible for driving scale across all IoT segments by leading the various channels and routes to market. Prior to Intel, Jonathan served as chief strategy officer and chief operations officer for General Electric’s Industrial Internet business, and served as corporate vice president at Cisco leading the office of strategy and planning. He presently also serves as an advisor and board member to several Silicon Valley based startups and accelerators that focus on IoT. John Bell, PhD VP New Business, Alliances and Open Innovation | Johnson & Johnson Consumer Health Session 201 ASAP Quick Take: Creating Partnering Opportunities through Open Innovation Board President, of the Global Campaign for Education United States. Previously Ms. Bouchane served as the Director of ACTION a global partnership of advocacy organizations working to influence policy and mobilize resources to fight diseases of poverty and improve equitable access to health services based at RESULTS Educational Fund. During her tenure, ACTION played a key role in mobilizing billions for the Global Fund to Fight AIDS, Tuberculosis and Malaria and the Nutrition for Growth summit. In her role at Freshwater Action Network, then based at WaterAid UK, Ms. Bouchane supported partners from around the world to achieve the recognition of the rights to water and sanitation at the U.N. Human Rights Council. Ms. Bouchane served with the U.S. Army from 1993-1997 in Somalia and South Korea. She has a BA in International Studies from the Jackson School at the University of Washington and an MA in War Studies with a focus on Conflict, Security and Development from Kings College London. Don Britton Session 401 Founder & CEO | Network Alliance Building Commitment, Competencies and Connections in a Distributed Partnering Capability Session 303 Dr. John Bell is Vice President External Innovation and New Business Models for Johnson & Johnson Consumer. In this role, he is responsible for driving the cooperation with entrepreneurs, strategic suppliers, partner companies and universities to create game-changing innovations. His team represents the J&J Consumer Business in the Johnson & Johnson Innovation Centers. Sixteen years ago, Don Britton had a vision—make technology simple. He realized that for most people, doing their jobs was complicated enough, and their technology often made things more difficult. He set out to prove that it doesn’t have to be that way. Most recently, John was VP of Strategy and New Business Development at Philips Research. Prior to that, he was responsible for Strategic Alliances in Philips and also worked as Strategy Consultant at PricewaterhouseCoopers. John has a strong background in open innovation, new business creation, partnerships and strategy. John has a track record of creating new emerging businesses, setting up an internal Incubator, driving the cultural change towards Open Innovation and managing alliances. John has a degree in business economics and a Ph.D. on Joint Ventures from Tilburg University. Currently, he is part-time professor at Tilburg University. He and his core team set up shop and developed what is now known as Cloud Computing in the industry. eCAP is Network Alliance’s answer to a better way of providing technology solutions for small businesses. Previously only available to companies with large budgets and staff, Network Alliance made it possible for small businesses to benefit from technology that is simple, reliable and affordable. Simply stated, worryfree technology. Today, Network Alliance’s customer base expands to many parts of the world. In addition, Network Alliance received the Gold Stevie award three years in a row for Customer Service Department of the Year which is recognized in over 60 countries around the world. Prior to founding Network Alliance, Don was the Controller and Director of Operations for Mario Morino, where he successfully managed the accounting and operational services, as well as developed and implemented managerial applications for use throughout the Morino Group, the Morino Institute and its affiliated partners. Kolleen Bouchane Director, Policy and Research | Global Business Coalition for Education Session 701 Leveraging Differences: Creating Commercial and Societal Outcomes in Cross-Sector Networks Kolleen Bouchane has been working for more than a decade with advocates in the U.S. and around the world coordinating legislative actions and campaigns at the national and international level to achieve universal access to education, essential medicine, water, sanitation and other services necessary for the realization of economic and human rights. Ms. Bouchane is currently the Director of Policy and Advocacy for the A World At School campaign and Director of Policy and Research for the Global Business Coalition for Education. Ms. Bouchane is also the @asap_Global #ASAPSummit Actions Speak Louder Than Words: Becoming a Trusted Advisor to your Channel Partners Don believes strongly in giving back to the community and donates his time to various non-profit organizations, including the Fairfax County Office of Partnership’s Computer Learning Centers Partnership (CLCP), Earth Conservation Corp, Horton’s Kids, and Venture Philanthropy Partners. He served on the Executive Committee and Board of Directors of Fairfax County Chamber of Commerce. He created and manages the Network Alliance Foundation Fund. http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 37 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 38 Conference Speakers Sheryl Chamberlain John-Marc Clark, CA-AM VP Global Partner Executive – Global Partners & Channels | Capgemini Group Managing Director, Strategic SI Development | Citrix Systems, Inc. Session 302 Session 805 The Channel Panel Going Global: When the Whole is Greater than the Sum of the Parts At Capgemini Sheryl is responsible for alliance strategy, partner growth initiatives, and associated go to market activities. Sheryl began her career in Finance with a succession of increasingly higher level positions at Deloitte, Norton Simon and PepsiCo. After serving as CFO in the commercial construction industry she transitioned into the technology industry, working with IBM in a variety of sales & implementation roles and subsequently founding and leading LSE Ltd, a startup business/technology consulting organization. Prior to joining Capgemini Sheryl worked at EMC in a variety of roles culminating in Senior Director, Strategic Initiatives in the Corporate Office of the CTO. Sheryl is a member of the Alliance of Chief Executives, and Advisor to the Dallas Entrepreneur Center. She is on the Board of the Association for Corporate Growth, the Diversity Advisory Board for the Cloud Foundry Foundation, and head of Clinton Global Initiative (CGI) Hult Prize international innovation competition Council of Judges. Her leadership has been recognized in winning EMC Global Innovation Partner of the Year, the YWCA Tribute to Women, and the Diversity Council’s Leadership & Diversity Awards. Dennis Chapman Sr. President and CEO | The Chapman Group Session 905 Implementing a Metrics Program that Promotes Accountability and Drives Results Dennis J. Chapman Sr. is the Founder and President/CEO of The Chapman Group. Prior to establishing The Chapman Group in 1988, Dennis’ career included sales and management positions with Xerox, ROLM/IBM and as Vice President of Sales and Marketing in the high-tech reseller industry. Dennis brings 25+ years of executive level experience in sales, marketing, and business management. He speaks regularly on sales and account management processes and best practices to major corporations across the globe. His innovative methods and practices for sales, strategic account management, calculating an economic value proposition and measuring customer feedback have been published for many years. He is a dynamic, enthusiastic speaker whose ideas and vision consistently inspire and motivate his audiences. Dennis is a graduate of the University of Massachusetts School of Business and is a long-standing member of the Board of Directors for SAMA (Strategic Account Management Association). He has served as a panelist for the Johns Hopkins School of Business MBA program and as a guest speaker at the School of Marketing, Loyola University, Baltimore, Maryland. John-Marc manages the global partnership between Citrix and Fujitsu, directing all alliance efforts across 30+ countries. For the past 25 years, Mr. Clark has held senior sales, marketing, research and strategic alliance roles at leading software and market research companies. He has a BA in American History from Georgetown, an MBA from The University of Miami and an MA in International Relations from La Universidad de Belgrano in Argentina. He received a Rotary Ambassadorial Scholarship and lived in Buenos Aires for one year and is trilingual. Jay Coblentz Executive Director, Segment & Channel Marketing | Verizon Enterprise Solutions Session 302 The Channel Panel Jay launched the Verizon Partner Program three years ago, creating new business models and partnership opportunities globally for Verizon Enterprise Solutions and our sales partners. This collaborative model has led to remarkable growth of the indirect channel for Verizon, including the US launch of a reseller program, agent expansion in the public sector and globally, and continued success with strategic integration partners. Jay has led the development of innovative sales strategies to expand business in underserved markets as well as the integration of partner relationships throughout Verizon Enterprise Solutions. Jay leads Segment and Channel marketing across Verizon Enterprise Solution’s global portfolio. His team drives marketing strategy, channel growth, demand generation and sales enablement for vertical segments in the US, EMEA and APAC. In addition, he is responsible for the overall segment and indirect channel strategy for Verizon Enterprise Solutions. Jay’s background includes a unique combination of over 18 years of extensive management and consulting experience developing and executing strategic initiatives for Fortune 500 companies in the technology, consumer goods and manufacturing industries. He is a recognized strategic problem solver adept at navigating complex business issues to maximize shareholder value. Jay holds an MBA in Finance and Strategic Management from the Wharton School and a BS in Industrial Engineering from Lehigh University. http://www.verizonenterprise.com/partnerprogram | Follow Jay on Twitter @strategyJC Fun Fact: Dennis claims to have played a significant role in enabling Julius Erving (NBA basketball player) to be nominated for and enter the basketball hall of fame. Ask him about it—he is not shy! 38 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 39 Conference Speakers Christine Colvis, PhD Gerald Dehkes, CSAP Director, Drug Development Partnership Programs | National Center for Advancing Translational Sciences Principal | Booz Allen Hamilton Session 802 People, Process, Culture: Building a Winning Alliance Program Session 402 Re-Engineer, Re-Use and Capture New Value through Innovative Public-Private Partnerships Christine Colvis joined NCATS in June 2012 to lead the “NIH-Industry Pilot Program: Discovering New Therapeutic Uses for Existing Molecules” that tests a new model for public-private partnership collaborations including template agreements to shorten the time it takes to establish collaborations between an academic institution and a pharmaceutical company and move more rapidly into the actual research. Collaborations established between academic institutions and the company will test ideas for new therapeutic uses, with the ultimate goal of identifying promising new treatments for patients. A high level of interest in the program led to the availability of additional pharmaceutical company assets and NCATS funding opportunities. Gerry Dehkes is a Principal with Booz Allen Hamilton responsible for helping the firm solve problems for Commercial clients by collaborating with other leading organizations. Prior to joining BAH, he was Executive Director, Alliances for KPMG LLP, where he started the alliance program from scratch. Before joining KPMG, Gerry developed and led Strategic Alliances programs and organizations in the US and Europe as Senior VP of Alliances and Channels for Telcordia Technologies, as VP of Strategic Alliances for Lucent Technologies, as AVP of Alliance Programs and Services Alliances for NCR and as Principal of ProPartnering LLC. His teams have managed alliances with over two hundred companies. Anthony DeSpirito, CSAP Managing Director, Strategic Accounts | Schneider Electric Jeffrey L. Cummings, CSAP, PhD Chair, Dept of Mgt & Int’l Business, Associate Professor, Int’l Business Strategy | Loyola University Maryland Session 501 Capturing the Value of the Internet of Things Session 902 Session 203 Partner Selection with a Government Contracting Twist Meet the 2016 Alliance Excellence Award Winners After receiving an M.B.A. in finance in 1986, Jeff began his career as an investment banker and then management consultant delivering stateof-the-art knowledge, advisory services and training on strategic issues and practices to management teams and boards seeking to improve their value adding activities. His advisory work, management seminars, off-sites, and research focus on strategic alignment, implementing strategic-analysis and playermapping frameworks, and selecting appropriate strategic alliance and R&D partners. Some of his advisory clients have included major financial institutions, software development companies, pharmaceutical companies, SMEs, not-for-profits, the World Bank and the U.S. Navy. Since 2002, Jeff has been an Professor of Strategy and International Business in the Sellinger School of Business at Loyola University Maryland where he is Department Chair and teaches in the B.B.A., M.B.A. and Executive M.B.A. programs. He earned his Ph.D. in international business strategy in 2002 from George Washington University. Tony DeSpirito is Schneider Electric’s Managing Director, Strategic Accounts. His primary responsibilities include relationship management, solution development and global sales execution for Schneider Electric’s global relationship with IBM. Previously, Tony was Schneider Electric’s Vice President of Global Alliances for the IT partners, responsible for relationship development and execution for Schneider’s global IT alliance business. Tony is a seasoned high-technology marketing and sales executive with deep domain expertise in enterprise software and managed services. A veteran of entrepreneurial startups and large, global companies, Tony’s skills range from C-Level selling, relationships and solution development to operational management of both channel and direct sales teams. Tony received his Bachelor of Science Degree, with Distinction, in Applied Mathematics and from Worcester Polytechnic Institute in Worcester, Massachusetts in 1987. He continued his graduate studies at the University of Rhode Island and was awarded his M.B.A. in May of 1997. Jeff has recently been published in Long Range Planning, International Journal of Strategic Business Alliances, California Management Review, and Journal of Engineering & Technology Management. Jeff is also a certified alliance manager, having earned the CSAP designation from the Association of Strategic Alliance Professionals in 2013. @asap_Global #ASAPSummit http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 39 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 40 Conference Speakers Pamela Duchars, CA-AM, PMP Carole Eisner Director, External Development | Emergent BioSolutions Director, Global Business Development | Equanimity Leadership Solutions, LLC Session 902 Partner Selection with a Government Contracting Twist Ms. Duchars has more than 20 years of experience in the pharmaceutical industry, with the majority of that time focused on government funded development programs. She began her career in R&D, moved on to project management, and finally on to alliance management and business development. She has been in Emergent’s External Development Department since 2013, where she focuses on capture management, proposal management and relationship management including the successful establishment, management, and support of Emergent’s collaborations. Parts of Ms. Duchars’ responsibilities are to help guide alliance strategy, planning, alignment, transparency and open communication. Prior to working with Emergent, Ms. Duchars was a Relationship Manager at Battelle Memorial Institute, a Program Manager at DynPort Vaccine Company, and a Senior Research Assistant at Guilford Pharmaceuticals. Ms. Duchars has been a certified Project Management Professional (PMP) since 2005, and a Certified Alliance Manager (CA-AM) since 2012. Ms. Duchars is a graduate of Dickinson College. Session 601 Leading Critical Conversations for Alliance Success Carole is well known for helping leaders drive results through strategic vision, sales team execution, personal accountability and team development. While working for 28 years in the biotech and pharmaceutical industry, Carole created and led high performing teams as well as developed management practices for dealing with the internal chaos that comes with corporate mergers. Most recently, Carole has focused on the business development side - creating and maintaining strong customer relationships needed to ensure cooperative contract negotiations and a winning outcome for all sides. Carole joined Equanimity Leadership Solutions following 17 years with Takeda Pharmaceuticals. During her time with Takeda, Carole won numerous leadership awards including the President Club and Cresset Guild awards for top performance and leadership. 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 41 Conference Speakers of Science degree from COPPEAD/UFRJ (Brazil) with an MBA extension from UCLA Anderson School of Management (USA). David Erlenborn, CSAP Director of Strategic Alliances | KPMG Session 802 Julia Gershkovich People, Process, Culture: Building a Winning Alliance Progra Head R&D Alliance Management, US | Sanofi David is responsible for KPMG’s alliance strategy and portfolio. Prior to KPMG he was Managing Partner in Professional Partnering Services, LLC a professional services firm providing advisory services to alliance organizations. David has over 15 years of experience in channels and alliances including VP, North American Alliances for Telcordia Technologies and Director, Alliance Operations for Lucent Technologies. He also held positions in Product Management, Sales, International Consulting, Corporate Strategy, Human Resources, and Program Management. Rubén García-Santos, CSAP Programme Manager, Strategic Partnerships | NovoNordisk Haemophilia Foundation Session 402 Re-Engineer, Re-Use and Capture New Value through Innovative Public-Private Partnerships Julia Gershkovich is the Head of US, R&D Alliance Management for Sanofi managing the portfolio of early stage to proof of concept strategic alliances. Prior to joining Sanofi in 2012, Julia spent 20 years with Genzyme holding a variety of positions in R&D, alliance management, and general management. She built a profitable Aesthetics and Biomaterials Business by securing strategic alliances with commercial and development partners: Alcon, Allergan, Davol and J&J and by creating a competitive product portfolio. Julia received an MS in polymer science from Chemical Technological University of Russia and did a doctorate study in polymer chemistry at GIPI LPC / Instititute of Physical Chemistry, Academy of Sciences in Moscow, Russia Session 701 Leveraging Differences: Creating Commercial and Societal Outcomes in Cross-Sector Networks Colette Goderstad Rubén García-Santos, CSAP, has extensive experience in public health, life science industry and international affairs. He has worked for the UK’s National Health Service, Hoffman-La Roche and United Nations Children’s Fund. He currently works at the Novo Nordisk Haemophilia Foundation focusing on improving access to healthcare in collaboration with multiple partners. Specializing in business development, strategic alliances and international development, Rubén has driven and supported multiple large-scale business initiatives and partnerships (B2B, B2C, PPP) throughout his career. Rubén holds a joint BSc in Business Management and Public Health, an MSc in International Health Care Management, Economics and Policy from SDA Bocconi and completed further post-graduate education on medical marketing and strategic negotiations from UCLA and Harvard Business School. Program Director: Alliances, Integrations and Divestitures | Medtronic Session 404 Creating Value in the Connected Healthcare Ecosystem Colette Goderstad is responsible for developing and driving the strategy and negotiations related to strategic alliances, integrations and divestitures. She manages the medical device-related strategic alliances. Colette has also served in the Integration Management Office for both the Sapiens and Advanced Uro-Solutions (AUS) integrations. Prior to joining Medtronic, Colette worked for 3M Drug Delivery systems in Program Management, Business Development and Alliance Management. During her career, she has worked in various roles in drug development for 3M Pharmaceuticals and Orphan Medical. Colette received a B.S. in Medical Technology from the University of North Dakota and an M.S. in Chemistry from the University of Minnesota. Guarino Gentil Jr., CA-AM Director, Alliance Management | Merck-Serono Session 602 Alliances around the World: Cultural Roundtables Guarino is Director, Alliance Management at MerckSerono, being responsible for several development and commercial collaborations. He joined the company in 2007, started his work in BI Department, and later, he worked in BD Department. Before joining the pharmaceutical industry, Guarino worked in the Rio de Janeiro Municipality, in the Federal University of Rio de Janeiro and in Gevaerd & Advogados Associados, a law firm. Guarino has a bachelor degree in Economic Science from Instituto de Economia/UFRJ (Brazil) and a Master @asap_Global #ASAPSummit http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 41 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 42 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 43 Conference Speakers and bring to market new applications, with the goal of simplification and rapid time to market. Prior to this role, she was responsible for promoting the strategic path forward for M2M core products; as well as the negotiations with worldwide suppliers to deliver competitively priced modules and devices that run on the network. Ben Gomes-Casseres, CSAP Professor | Brandeis University Consultant | Alliance Strategy Consulting Session 701 Leveraging Differences: Creating Commercial and Societal Outcomes in Cross-Sector Networks Ben is an authority on business combinations and strategy. He has researched, taught, and consulted on alliance strategy and management for three decades, and has worked with global companies in pharmaceuticals, computers, industrial products, and services. His newest book is “Remix Strategy: The Three Laws of Business Combinations” published by Harvard Business Review Press. His earlier book “The Alliance Revolution” pioneered the concept of multi-partner alliance constellations, and his book “Mastering Alliance Strategy” gave advice on all aspects of alliance management. He has also published scholarly articles in numerous journals. Many of his articles and videos are at www.alliancestrategy.com. Ben is currently a full professor at Brandeis University in Boston, where he directs the MBA Program and a center on global entrepreneurship. Before that, he was a professor at the Harvard Business School, and before that, an economist at the World Bank. He holds academic degrees from Brandeis, Princeton, and Harvard. He was born and raised in Curacao, a Dutch island in the Caribbean. Dede Haas, CA-AM Channel Sales Strategist & Practitioner | DLH Services, LLC Session 303 Actions Speak Louder Than Words: Becoming a Trusted Advisor to your Channel Partners Ms. Haas creates innovative and successful channel program and sales solutions. She has developed and managed channel programs for enterprise and cloud based products and services for SMB and industry leaders, such as Intel Corp, as well as recruit and manage channel partners throughout the US, Europe, India, Australia and Asia. Ms. Haas is the author of The Channel Sales Guide, written for Virginia’s Center for Innovative Technology, and a series of articles focused on Vendor/Partner channel relationships for Strategic Alliance Magazine, Channel Partners Online, and Business Solutions Magazine. She is the team lead for ASAP’s Channel Initiative Task Force. Mary Beth Hall Director of Global IoT Product and Development | Verizon During her twenty plus career, she had a leading role in growing the Northeast Area channel distribution. She led the alternative distribution market, vertical marketing strategy and the core data products. As an experienced product marketer, she managed Global and Push to Talk for the Northeast Area. During her management, the Northeast Area was number one in sales for Global and Push to Talk for Verizon Wireless. After receiving her Master in Business from Fairleigh Dickinson University, she worked in training and development for seven years. As a training manager, she was influential in launching the e-learning tool for employees. Joseph Havrilla Senior Vice President and Global Head of Business Development & Licensing | Bayer Pharmaceuticals Session 802 People, Process, Culture: Building a Winning Alliance Program Joseph Havrilla is Senior Vice President and Global Head of Business Development & Licensing for Bayer Pharmaceuticals. In this role Joe is responsible for building the pharmaceutical business development organization responsible for identifying and executing licensing opportunities, deal execution and activation, partner strategy development, relationship management, and innovation of new partnership structures. Key objectives are to identify and maintain a pipeline of new partnership opportunities designed to drive revenue and business expansion, and to maintain active relationships with key partners to proactively address business issues and identify ways to maximize value for both parties. Prior to taking on this role he was Vice President & Global Head of Alliance Management for Bayer HealthCare LLC. Before moving to Bayer Healthcare Joe was Chief Technology and Strategy Officer for MEDRAD, a medical device subsidiary of Bayer Medical Care. His responsibilities included corporate research, innovation, business development, strategic planning and Intellectual Property management. As head of MEDRAD’s product development organization, Joe’s leadership helped the company launch numerous pioneering new products leading to a sustained 15 percent annual growth rate. He personally holds over 20 United States and foreign patents. Before joining MEDRAD, Joe held technical and engineering management positions at Xerox, Inc., Rockwell International, Inc. and Recognition Equipment Corporation. He received an MBA from Southern Methodist University, Dallas, Texas and a B.S. in Electrical Engineering from Carnegie Mellon University in Pittsburgh, Pa. Session 501 Capturing the Value of the Internet of Things Mary Beth Hall is the Director of Global IoT Product and Development at Verizon with responsibility for developing new products. In her recent role she manages the ThingSpace Platform, a web portal that brings together tools for developers/customers to build, test @asap_Global #ASAPSummit http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 43 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 44 Conference Speakers Earl Holland Katherine Kendrick, CA-AM President & CEO | Growth Strategy Consultants LLC Director Alliance Management | Elanco, Eli Lilly and Company Session 902 Session 804 Partner Selection with a Government Contracting Twist Navigating the Speed Bumps and Driving Decisions: A Roadmap for Integrating Acquired Alliances Mr. Holland, Founder, President and CEO of Growth Strategy Consultants LLC, has a strong background in corporate and government business development and marketing and strategic alliance development. He has held positions as a senior executive with fortune 1000 companies, midsize companies and small businesses in the information technology industry. He has in-depth knowledge of diversity and minority-preferred vendor programs in the private and public sector as well as mentor protégé programs. Mr. Holland has presented at the 2013 Mid Atlantic Proposal Conference and Expo “Strategic Alliance through Collaboration”, The 2013 Government Technology Services Coalition “Collaboration and Succeeding in the Federal Market through Strategic Alliances”, The 2014 US Small Business Outreach Forum “How to Compete in the Federal Market through Strategic Alliances”, M&T Bank Breakfast Seminar “Collaboration through Strategic Alliances” (2014) and the 2015 National HubZone Council Conference, “How to Collaborate and Succeed in the Federal Market Using Strategic Alliance Best Practices.” Jeff Hurley, CA-AM Alliance Management Director | Eli Lilly and Company Session 103 Alliance Management Workshop: Tools and Techniques A long-time member of Lilly’s alliance management group, Jeff is responsible for delivering value for several commercial alliances, including partnerships with Sanofi, GSK, Kowa Company Ltd., United Therapeutics, and Janssen Biotech. Jeff is also responsible for the operational infrastructure in Lilly’s Office of Alliance Management. Prior to his role in alliance management, Jeff held several leadership roles in operations, sales, marketing, disease management, and new product planning. Jeff earned a bachelor’s degree in Government from Dartmouth College, and an MBA from the University of Michigan. Katherine Kendrick is Elanco’s Director of Alliance Management for Research and Development managing the strategic alliance portfolio of external innovation and mergers and acquisitions. Katherine joined Elanco in 2015 and is leading the establishment of alliance management capabilities within this rapidly growing division of Eli Lilly. As a member of the Eli Lilly and Company Office of Alliance of Management, Katherine ensured the delivery of Diabetes pharmaceutical and device development partnerships and commercial relationships. In addition to Katherine’s more than 15 years of pharmaceutical experience and emerging market expertise her leadership in the animal health space at Elanco is an exciting application of her B.S. in Biomedical Science from Texas A&M University. Stuart Kliman, CA-AM Partner, Alliances Practice Leader | Vantage Partners Session 901 How to Win Through Partnering Today and Tomorrow Stuart Kliman is a founding partner of Vantage Partners LLC, and heads up Vantage’s Alliance Practice Area. As such, he has worked to help clients build and implement the processes, tools, skills and structures necessary to more effectively manage key alliance relationships. In addition to the alliance space, Mr. Kliman has also worked extensively with organizations looking to engage in more value maximizing and integrated ways with key suppliers and customers. Mr. Kliman is a regular speaker and writer on issues of alliance and key supplier relationship management. LaVon Koerner President and Chief Revenue Officer | Revenue Storm Session 801 Diagnose Internal Misalignment and FineTune Your Partnership’s Value Creation Engine LaVon Koerner is a seasoned executive with nearly three decades of international consulting experience in sales and marketing effectiveness. He passionately believes that companies and people can tap systematic disciplines and rigorous analysis to unleash profitable revenues and professionalize the business of sales. In 2001, he co-founded Revenue Storm to offer companies worldwide a suite of comprehensive, proven tools and techniques for profitable revenue growth. LaVon has been privileged to help many of today’s Fortune 500 companies achieve sales excellence and is sincerely committed to bringing thought leadership and support to the sales community. 44 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 45 Conference Speakers J’Lein Liese, PhD Partner | Equanimity Leadership Solutions, LLC Session 601 Leading Critical Conversations for Alliance Success An international expert in leadership, strategy execution, organizational transformation, change management, and conflict resolution and works extensively throughout the United States, Europe, Africa, and the Middle East. Recent global and U.S. corporate clients include the Federal Bureau of Investigation (FBI), Helix Education, Telefonica, Akzo Nobel, Unites States Department of State, Altera, White Lion Tea Company, South Africa Police Service, and Robert W. Baird & Co. A frequent keynote speaker, Dr. Liese has spoken for TEDx and several United Nations conferences. Additionally, her work has been featured in two documentaries, multiple publications, and university textbooks. She is the developer of Lead with Conversations. Tim Lowe CEO | Partner Perspectives Session 503 Not Your Grandfather’s Partner Program: Modernizing the Framework for Alliance Success Management: A Practitioner’s Guide, and has written the official review courses for both levels of the association’s certification exams. He also serves as a faculty member for the American Management Association, where he authored three courses on strategic alliances. His academic research has been published in The International Journal of Strategic Business Alliances, Management Decision, and The Journal of Applied Management and Entrepreneurship, as well as various edited books. John Maltby Director, Group Strategy and Alliances | Control Risks Session 903 Executing in the Field: The Key to a Sustainable Alliance John Maltby joined Control Risks in March 2002, and is Director, Group Strategy & Alliances. In this role, John works with Control Risks’ board and Executive Committee to shape the development of the Control Risks business as well as having oversight of Control Risks’ alliance relationships. Foremost of these is the alliance with International SOS. This strategic alliance is a major drive of the two partners to offer their services together to the market in a unified and complementary way. It also includes a joint venture company that they own and run together. Tim Lowe is the principal owner of Partner Perspectives, a global consulting corporation focused on helping companies devise a superior channel strategy, differentiate partner programs, build winning partner business value propositions and execute these initiatives more effectively in field engagements. Tim has over 25 years of management experience in identifying and executing core business strategies which include channels as a fundamental element. He has senior executive experience with extensive direct and channel sales management at Apple, Compaq, InFocus, Plumtree, and Tech Data. In addition, he’s been the general manager of $25M VAR/SI branch and principal owner of a VAR for nine years. Dave Luvison, CSAP, DBA Affiliate Assistant Professor | Loyola University Maryland Session 102 CSAP Certification Exam Prep Workshop Dave holds the rank of affiliate assistant professor at the Loyola University Maryland and is a Fulbright Specialist. He earned his doctorate of business administration from the H. Wayne Huizenga School of Business and Entrepreneurship at Nova Southeastern University. His research and applied interests lie in the areas of inter – organizational collaboration and strategic alliances. Prior to entering teaching, Dave accumulated over 20 years of hands-on experience managing alliances, building alliance programs and consulting to firms in the area of alliance management. He holds a Certified Strategic Alliance Professional (CSAP) level certification from The Association of Strategic Alliance Professionals (ASAP), was one of the editors of The ASAP Handbook of Alliance @asap_Global #ASAPSummit http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 45 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 46 Conference Speakers Mike Maturo Pre-Sales Engineer | Relayware of marketers responsible for developing and executing global marketing messaging and strategy to build and sustain brand awareness for the billion dollar NetWare software product family. Session 904 Next Gen PRM Mike Maturo, Relayware Pre-Sales Engineer, has been a member of ASAP for the past year and is currently the treasurer for the Tri-State Chapter. In his role at Relayware, Maturo supports channel program managers by providing guidance through rigorous RFPs, showcasing Relayware’s pace-setting PRM, and assisting the sales team on technical issues. Armed with a computer engineering and computer science degree from the University of Southern California, Maturo has become intimately familiar with channel managers’ most common needs and the best ways to measure return on channel investment. Jay McBain CEO | ChannelEyes Session 301 5 Future Channel Trends That You Need To Be Planning For Today Jay McBain is an accomplished speaker, author and innovator in the IT industry. Named to the Top 40 Under Forty list by the Business Review, Top 25 Newsmaker by CDN Magazine, Top 20 Global Channel Visionary by ChannelPro, Top 50 Global Channel Influencer by Penton, Top 100 Most Respected Thought Leader by Vertical Systems Reseller Magazine, member of Global Power 150 by SMB Magazine, as well as Top 250 Global Managed Services Executives by MSPmentor. Laura holds an MBA from the David Eccles School of Business at the University of Utah and a Bachelors of Business Administration from Goizueta Business School of Emory University. Laura is a member of the Association of Strategic Alliance Professionals (ASAP) is CA-AM and CSAP certified. Joan Meltzer, CSAP Smarter Cities Go To Market Leader- IBM Analytics | IBM Corporation Session 501 Capturing the Value of the Internet of Things Joan is responsible for leading the packaging, sales and marketing of integrated Smarter Cities Solutions. She works with the Smarter City Sales Leaders to deliver revenue and profit objectives for key growth clients and markets as well as leads the initiatives with client teams and partners to sell and deliver Smarter Cities Solutions. In this role she has built the strategy and executed partnerships required to deliver Smarter Cities Solutions to market. Prior to this Joan was the Global Alliance Executive, Cloud and Smarter Cities Innovation Partner, Global Alliance Solutions Sales and Distribution where she was responsible for working with Senior Management to identify, develop and close strategic alliances with companies focused on Cloud, Analytics and Smarter Planet. Joan has also held multiple leadership roles across IBM in Sales, Marketing and offering development. Jay has spent his 21 year career in various executive sales, marketing and strategy roles within IBM, Lenovo and Autotask. He is currently the CEO of ChannelEyes, who are reinventing the way vendors communicate, engage and enable their channel partners. Joan Morales Laura McCluer, CSAP Joan Morales, Nutanix, Sr. Channel Marketing Manager, is an expert at quantifying business opportunities, identifying channel needs and delivering measurable results that impact the bottom line. Delivering ROI and increased revenue, Morales’ methodical planning and astute execution have driven meaningful outcomes across both the marketing mix and the organization as a whole to meet business needs. Session 303 Actions Speak Louder Than Words: Becoming a Trusted Advisor to your Channel Partners Laura’s extensive career spans roles in business development, strategic alliances, ecosystem creation, solution marketing and product management. Laura was most recently director of global partnerships for ANCILE Solutions where she led strategic business expansion through partnerships with global software vendors that deliver exponential growth to ANCILE and its partners. Laura’s focus while at ANCILE was to establish best practices around business development and alliance management functions to make successful partnering a core competency within ANCILE. Sr. Channel Marketing Manager | Nutanix Session 904 Next Gen PRM Prior to ANCILE, Laura spent 15 years with CA Technologies, a multibillion dollar information technology management software company, where she held several senior roles including vice president, Service Provider Solutions Unit, and vice president, Cloud Community where she held a Product management and business development role for the business unit focused on cloud technologies. Before joining CA, Laura was Manager of Platform Marketing for Novell where she directed a team 46 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 47 Conference Speakers Michael Moser, CSAP Alliances Network Collaboration Manager | Dassault Systèmes Session 504 Master a Portfolio of Tactics to Animate the Partner Ecosystem After a scientific education, Michael has 25 years’ experience in IT manufacturing, project management, consulting services, and marketing, working for large industry players such as HP, start-ups and as a self-employed consultant. Michael’s current focus is on developing and managing collaboration strategies within the global ecosystem of technology alliances at Dassault Systèmes. Holistic solutions and access to new emerging markets require a networked alliances approach incorporating independent partners. Michael finds it most interesting to discover how contributors can find synergy value and how they can work together for mutual benefit. Donna Peek, CSAP as Hewlett Packard and Microsoft. After successfully launching Verizon’s Partner Program in Western Europe, Karen continues to expand her multiple disciplines and responsibilities to develop Verizon Partner Programs in Asia Pacific , Latin America, and for the highly strategic Systems Integrator Channel Segment. Karen has a Master’s of Business Administration degree with an emphasis in Marketing from Loyola University (with High Distinction), and earned her Bachelor’s Degree from Penn State University (participating in a two semester exchange program with Durham University, UK). Karen is Association of Strategic Alliance Professionals (ASAP) certified, holds a leadership role in her DC Chapter, and continues to offer relevant Strategic Alliance and Channel presentations locally and during ASAP’s Annual Global Summits. Subhojit Roye, CSAP Principal, Strategic Alliances | Tradeshift Session 602 Alliances around the World: Cultural Roundtables Subhojit is Principal, Strategic Alliances at Tradeshift, a company whose software platform and network of 500,000 suppliers is transforming how companies connect, interact and collaborate with each other. Director, Partner Enablement & Operations Global Alliances & Channels | SAS Session 503 Not Your Grandfather’s Partner Program: Modernizing the Framework for Alliance Success Subhojit has spent over 20 years in alliances and business development roles in startups as well as large global companies like Oracle, IGATE (now Capgemini), Wipro and Infosys. Session 803 From Publishing Content to Managing Performance – Selecting the Right Tools for the Job Subhojit is a BSME with an MBA, and is also a CSAP. He has been guest lecturer at the Universities of Toronto and Pittsburgh and has spoken twice at the ASAP Global Alliance Summit. Donna Peek is Director, Global Partner Enablement & Operations at SAS, where she has responsibility for the Partner Program, enablement strategy and Program Operations. Donna is passionate about alliance formation, management and strategy. Philip Sack, CSAP Donna has 32 years of experience in high tech, including 20 years managing alliance partnerships. Donna started her career at IBM, and managed alliance teams at Seer Technologies and several startups before joining SAS in 2002. Donna is a CSAP, Vice Chair of ASAP and sits on the Board of Directors, and is a founding Board Member of the RTP/Carolinas ASAP chapter. Follow her blog at http://peekalliance.blogspot.com Karen Robinson, CSAP Global Channel Strategy and Integration | Verizon Enterprise Solutions Session 303 Actions Speak Louder Than Words: Becoming a Trusted Advisor to your Channel Partners Karen Robinson is a Strategic Marketing, Alliance, and Channel leader responsible for successfully expanding and integrating Verizon’s Global Channel Sales Programs. Karen held leadership roles at Motorola, Sprint, and MCI. Her Alliance success included integrating Verizon Global Solutions with partners such @asap_Global #ASAPSummit President | ASAP Asia Collaborative Business Community Session 602 Alliances around the World: Cultural Roundtables Philip has broad IT industry experience—Leadership, Business transformation, Global Alliance and Partners, Sales and Business development, and Support services roles, within organisations such as Oracle Corporation, Siebel Systems, Sun Microsystems, Canon Computer Systems, Harris Lanier, and Telstra. Philip has extensive experience building successful ‘start-up’ business partner relationships and Strategic alliances, and has received a variety of international IT Vendor and Independent Industry awards. Philip is President of the ASAP Asia Collaborative Business Community which focuses on the evolvement of Collaborative business practices, competencies, standards and professional Alliance management certification. He is a member of the Australian Institute of Company Directors and the Australian Institute of Management, and previously Australian Information Industry Association’s CollabIT & Exporter programs, and an Australian Graduate School of Management student mentor. Philip holds an executive MBA, Bachelors degree in Business & Computing, Associate Diploma of Engineering – Electronic Systems & Computing, and is a Certified Strategic Alliance Professional. http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 47 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 48 Conference Speakers Jodie L. Sasse Saundra Schrock Director, Strategy & Recruitment, Watson Ecosystem | IBM Watson Group Managing Partner | Equanimity Leadership Solutions, LLC Session 201 Session 601 ASAP Quick Take: What Watson is Teaching Us About Creating a Partner Ecosystem Leading Critical Conversations for Alliance Success Jodie Sasse is responsible for Strategy and Recruitment for the Watson Ecosystem. She leads a global business development team in their efforts to recruit Partners to participate in the Ecosystem and to ensure that these Partners are successful in leveraging Watson’s cognitive capabilities and bringing new disruptive applications to market. In 2011, Saundra decided to retire from her role as Executive Vice President of JP Morgan Chase where she successfully managed over 3000 bank branches and 30,000 employees to share her experiences with other leaders. Prior to Watson, Jodie created a leadership development program focused on developing sales fundamentals, industry and buyer insight, and solution expertise. The curriculum philosophy leveraged case studies, team-based projects, and business rotations to reinforce traditional classroom and e-learning methods. This program is now leveraged as a core building block for millennial leadership development within the Watson business. Jodie has been with IBM for over 15 years and has held a variety of leadership roles which has given her broad focus and knowledge into the IBM portfolio and industries. Prior to IBM Jodie worked in a finance capacity in at Allied Domecq and Tucker Anthony. She has a BS in Finance / Economics from Syracuse University and a MBA from Suffolk University. After extensive studies in Mindfulness, Positive Psychology, Neuroscience and Cognitive Behavior, she developed practices and tools to assist people in effectively managing relationships and consequently, the conversation. Currently, Saundra is an Executive in Residence at the W.P. Carey School of Business at Arizona State University and teaches a graduate course on Mindful Leadership. Saundra has a B.A. in psychology from Memphis State University and an MBA from Arizona State University. Brenda Schultz, CSAP, RN, MBA Sr. Principal, Strategic Alliance Management | Medtronic Inc., Neuromodulation Session 404 Creating Value in the Connected Healthcare Ecosystem Brenda K. Schultz is responsible for managing a portfolio of development and commercial global alliances focusing on strategic, operational, and cultural alignment. Brenda joined Medtronic in 1990, initially managing clinical research programs and then development collaborations with biotechnology companies, including Neuro’s first brain infusion programs for neurotrophic factors. She also lived and worked in Lausanne, Switzerland for Medtronic Europe, focusing on identifying new opportunities and implementing research programs for the drug delivery business. Prior to joining Medtronic, Brenda worked at teaching hospitals in Minneapolis, Boston, and Tampa, specializing in surgical, neuro, and respiratory intensive care. Brenda received an M.B.A. from the University of Minnesota and a B.A. in Nursing from St. Catherine University in St. Paul, Minnesota. Brenda is licensed as a registered nurse, certified as a strategic alliance professional (CSAP) by the ASAP, and has been awarded patents for medical device design and decision information. Jeff Shuman, CSAP, PhD Co-founder and Principal | The Rhythm of Business Professor of Management | Bentley University Session 502 How to Play in the Partnering Everywhere World Jeff is an educator and trusted advisor to executives who are building, 48 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 49 Conference Speakers leading, and managing alliances and partner networks. His mix of operational, consulting, research and classroom experiences allow him to blend the theoretical with the practical, providing useful, easily implementable and repeatable advice. At The Rhythm of Business he partners with global companies in multiple industries to advance their alliance and collaboration management capability. Consulting engagements focus on driving results through enabling all functions of the business to work effectively with their partners throughout the lifecycle. He works with senior executive teams to shape partnering strategy, enable operational and organization readiness, and implement overarching governance. Partnering professionals benefit from his ability to quickly diagnose underperforming alliances, and accelerate the path to profitability. Customized education and training bring alliance and collaboration skills to all who interact with partners. Jeff has been a member of ASAP since 2002. Currently part of the ASAP’s Strategy Team, he is actively involved on the teams that have developed the Certificate of Achievement-Alliance Management (CA-AM) certification and the CSAP certification. She is President-Emeritus of the Midwest Chapter of the Association of Strategic Alliance Professionals (ASAP) and a member of the Technical Advisory Group for the ISO standard for Collaborative Business. Previously Ann has held positions including ASAP Certification Program Director ASAP and Vice President of Global Alliances for IBM-SPSS. Steve Twait, CSAP VP, Alliance and Integration Management | AstraZeneca Session 103 Alliance Management Workshop: Tools and Techniques Steve has responsibility to continue to shape AstraZeneca’s alliance and integration management (AIM) strategy in line with more diverse and varied externalisation deals and to further enhance AZ’s AIM capability. Steve joined AZ in January 2015 from Eli Lilly and Company where he was a founding member of Lilly’s Office of Alliance Management. Steve is a well published author in Pharmaceutical Executive, PLG’s Business Development & Licensing Journal, and Strategic Alliance Magazine and is a board member of the Association of Strategic Alliance Professionals. David Thompson, CA-AM Chief Alliance Officer | Eli Lilly and Company Session 103 Alliance Management Workshop: Tools and Techniques As the leader of Lilly’s alliance management group, David is responsible for establishing and maintaining all major development, commercial, and manufacturing partnerships. He also oversees the integration of companies brought into Lilly via mergers and acquisitions. David has played a key role in many major alliances at Lilly, working with Boehringer Ingelheim, Amylin, and Daiichi Sankyo. His involvement begins during the due diligence process and continues throughout each alliance’s lifecycle. Prior to his role as chief alliance officer, David held leadership positions in sales, marketing, market research, pricing, new product planning, business development, and corporate strategy. Ann Trampas, CSAP Practice Lead | Phoenix Consulting Group Session 101 CA-AM Certification Exam Prep Workshop Ann E Trampas, CSAP, is the Professional Development Practice Lead for Phoenix Consulting and Lecturer at the University of Illinois – Chicago (UIC). As Practice Lead she works with clients developing and delivering skills mastery classes in collaborative relationship management and consulting in optimizing their strategic alliances. At UIC she teaches Marketing, Sales Management, Business Strategy, Channels of Distribution and eCommerce and advises the American Marketing Association Collegiate Chapter. @asap_Global #ASAPSummit http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 49 2016 onsite program v5.qxd 2/12/16 8:58 AM Page 50 Conference Speakers Lawrence M. Walsh Stuart Wasilowski Chief Analyst & CEO | The 2112 Group Channel Manager - Higher Education & Public Sector | Cornerstone OnDemand Session 201 ASAP Quick Take: Seeing Around Corners is a Masterful Move on the Partnering Chessboard Session 302 The Channel Panel Larry Walsh is CEO and chief analyst of The 2112 Group, a business strategy firm focused on improving the performance of technology companies’ direct and indirect channels. Mr. Walsh specializes in the development and execution of channel programs, disruptive sales models, and growth strategies for companies of all sizes, from start-ups to Fortune 500 organizations. A seasoned journalist, analyst, author, industry commentator, and founder of Channelnomics, Walsh previously served as editor of Information Security, VARBusiness, and Ziff Davis Enterprise’s Channel Insider and Baseline Magazine. Follow him on Twitter @lmwalsh2112. Sally Wang VP Global Alliances and Partnerships | International SOS Session 903 Executing in the Field: The Key to a Sustainable Alliance Session 304 Partner Enablement: Driving Sales and Building Pipeline Stuart Wasilowski has more than 25 years of experience in business, finance, higher education, public administration and community development. He is currently in the role of Channel Manager serving the public sector at Cornerstone. Over the last three years, he has been part of the public sector team that has driving more than $20 million in new business and adding more than 1.0 million new software users, through partners, for Cornerstone. Cornerstone is an industry leading, talent management software company, based in Los Angeles. Founded in 1999, the unified talent solution is currently deployed in 43 languages, serving more than 22 million users in 191 countries. Wasilowski holds a post-graduate certificate from the Graduate School of Education at Harvard University, Cambridge, MA. Wasilowski earned an MBA from the Keller Graduate School of Management in Chicago, IL and holds a BA from Augsburg College in Minneapolis, MN. He has completed leadership and customer service training from the Disney Institute and numerous local and regional leadership programs. Norma Watenpaugh, CSAP Sally Wang joined International SOS in 1998, and is Vice President, Global Alliances and Partnerships. Sally works closely with various business units globally and focuses on joint ventures and other critical business partnerships to help International SOS expand its capability and global footprint while meeting the changing needs of its clients that span from Fortune 500 companies to NGOs and scholastic sectors. Founding Principal | Phoenix Consulting Group Specifically, Sally is instrumental with the Control Risks Alliance since its inception in 2008. This successful venture brings together two separate companies that together formed a special business unit to deliver best in class travel security services. In addition, the two independent companies work closely together to deliver value to clients to help them achieve their business goals in global markets. Session 203 Session 803 From Publishing Content to Managing Performance – Selecting the Right Tools for the Job Meet the 2016 Alliance Excellence Award Winners Norma Watenpaugh is the founding principal and CEO of Phoenix Consulting Group (www.phoenixcg.com) which provides partnering and collaboration consulting services with expertise in partnering strategy, multi-channel and alliance management, and ecosystem development. Prominent clients include Amazon.com, Adobe Systems, Cisco Systems, Dupont, PayPal, Microsoft, SAP, and Xerox. Norma has taught alliance seminars for Duke Corporate Education, the Reuters Foundation, Digital Vision Fellowship Program at Stanford University, San Jose State University Professional Development, the American Management Association, and is a frequently requested guest lecturer and speaker at industry events. Norma has been a Board member of the Association of Strategic Alliance Professionals since 2003 and former Best Practices Committee Chair. She has led the organization in developing the CA-AM and CSAP professional credentials and in revitalizing the ASAP Handbook of Alliance Management: A Practitioner’s Guide. She currently leads the US delegation to the ISO standards committee for Collaborative Business Relationship Management. 50 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:59 AM Page 51 Conference Speakers Marcus Wilson, PharmD President & Co-Founder | HealthCore, Inc. Andrew Yeomans, CSAP, M.R.Pharm.S, MBA Session 201 Director - Alliance Management | Merck-Serono ASAP Quick Take: The Alliance Professional as Intrapreneur Session 602 Session 403 It Takes an Ecosystem to Improve the Quality and Affordability of Healthcare Marcus Wilson is President of HealthCore, Anthem’s wholly-owned outcomes research subsidiary. HealthCore utilizes Anthem’s rich data and extensive provider network to meet the evidence development needs of a broad array of healthcare stakeholders including Anthem, State and Federal agencies and the Life Sciences industry. He has been extensively involved in efforts to utilize electronic healthcare data environments to accelerate healthcare evidence development and to facilitate clinical decision support for more than 20 years. Prior to cofounding HealthCore in 1996, Dr Wilson spent seven years within an integrated delivery system owned by BCBS of Delaware where he oversaw the physician and patient clinical decision support, pharmacy policy and clinical trials programs. Alliances around the World: Cultural Roundtables Director of Alliance Management at Merck-Serono, based since 2012 in Germany and he has been actively involved in leading several key China alliances for his company. He has over 22 years experience in the Pharmaceutical Industry. His early career was within Corporate Sales and Marketing Leadership positions, focusing on Asia and North America, which evolved into Global Alliance Management 10 years ago. Andrew currently manages up to 34 alliances, with a particular focus on Commercial and Development Alliances. He is active within ASAP as a Certified Strategic Alliance Professional and has been a member of several Regional Chapters. Andrew is a Registered Pharmacist in the UK and has an MBA from Henley Business School. Dr. Wilson serves as chair of the Innovations in Medical Evidence Development (IMEDS) Steering Committee, Reagan-Udall Foundation for the FDA, is chair of the Research Committee for the Academy of Managed Care Pharmacy (AMCP) & the AMCP Foundation, is a member of the FDA Mini-Sentinel Program’s Project Operations Council, the Brookings Active Safety Surveillance Council, the eHealth Initiative Board of Directors, the Dean’s Roundtable, College of Science, Virginia Tech and the Board of Visitors for the Mayes College of Healthcare Business & Policy at the University of Sciences in Philadelphia. He is a past member of the Board of Directors for the International Society of Pharmacoeconomics and Outcomes Research (ISPOR) and is a reviewer for multiple journals. Dr. Wilson received his Bachelor of Science in Biochemistry from Virginia Tech and his Doctor of Pharmacy degree from the Medical College of Virginia. He completed a residency in Family Medicine at the Medical University of South Carolina prior to joining the faculty at the Philadelphia College of Pharmacy where he taught didactic and experiential courses in therapeutics and clinical decision support. His experiential site within the HMO of Delaware eventually served as the foundational assets for HealthCore. HealthCore was eventually acquired by WellPoint in 2003 just prior to the WellPoint-Anthem merger. 51 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:59 AM Page 52 Hotel Floor Plan 52 Updates at www.asapweb.org/summit March 1 – 4, 2016 National Harbor, Maryland, USA 2016 onsite program v5.qxd 2/12/16 8:59 AM Page 53 Hotel Floor Plan @asap_Global #ASAPSummit http://tinyurl.com/ASAPLinkedIn http://www.facebook.com/#!/ASAPGlobal 53 2016 onsite program v5.qxd 2/12/16 8:59 AM Page 54 Call for Topics We Want To Hear From You! Got an alliance success story and lessons learned to share? Ready to share your innovative practices for partnering success? Eager to discuss the forces shaping the future of BioPharma and their impact on partnering? ASAP’s BioPharma Conference will be here before we know it—September 7-9, 2016 in Boston, MA, USA—and work is already underway to create a world-class professional development and community building event! Whether you’re a seasoned presenter or a first-timer, consider submitting a proposal to lead a session on a topic that you’re passionate about! ASAP’s “Call for Topics” online submission site will be open March 8. Look for an announcement with the BioPharma Conference theme to come in late March. We’d also like to know what YOU want at YOUR conference. Please send a quick email to Ann Johnson, ASAP’s Content Manager (ajohnson@strategic-alliances.org) offering your thoughts on two questions: 1. What are the most urgent issues facing BioPharma alliance professionals today? 2. Who are the thought leaders and executives that you’d like to hear from? Thanks for helping to make ASAP’s 2016 BioPharma Conference strong, relevant, timely and meaningful. We look forward to seeing you in Boston this September 7-9! 2016 onsite program v5.qxd 2/12/16 8:59 AM Page 55 Upcoming 2016 onsite program v5.qxd Event 2/12/16 8:59 AM Page 56 Events 2016 ASAP BioPharma Conference September 7 – 9, 2016 Boston, Massachusetts, USA TM ASAP European Alliance Summit November 2 – 3, 2016 United Kingdom 2017 ASAP Global Alliance Summit February 28 – March 2, 2017 San Diego, California, USA www.strategic-alliances.org Please check the website for the most up to date information.