FELDA GLOBAL VENTURES PLANTATIONS (MALAYSIA)
Transcription
FELDA GLOBAL VENTURES PLANTATIONS (MALAYSIA)
FELDA GLOBAL VENTURES PLANTATIONS (MALAYSIA) SDN BHD RSPO Membership No: 1-0013-04-000-00 PLANTATION MANAGEMENT UNIT KKS Nilam Permata Grouping Lahad Datu, Sabah, Malaysia INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 2 of 70 ANNUAL SURVEILLANCE ASSESSMENT REPORT ON RSPO CERTIFICATION FELDA GLOBAL VENTURES PLANTATIONS (MALAYSIA) SDN BHD (358158-V) RSPO Membership No: 1-0013-04-000-00 PLANTATION MANAGEMENT UNIT KKS Nilam Permata Grouping Lahad Datu, Sabah, Malaysia Certificate No: Issued date: Expiry date: RSPO 929488 4 December 2014 3 December 2019 Assessment Type Initial Certification (Main Assessment) Annual Surveillance Assessment (ASA-01) Annual Surveillance Assessment (ASA-02) Annual Surveillance Assessment (ASA-03) Annual Surveillance Assessment (ASA-04) Re-Certification Assessment Dates 25 – 29 August 2014 01 – 04 September 2015 Intertek Certification International Sdn Bhd [formerly known as Moody International Certification (Malaysia) Sdn Bhd] 6-L12-01, Level 12, Tower 2, Menara PGRM No. 6 & 8 Jalan Pudu Ulu, Cheras, 56100 Kuala Lumpur, Malaysia. Tel: +00 (603) 9283 9881 Fax: +00 (603) 9284 8187 Email: ia.mysbaenquiry@intertek.com Website: www.intertek.com Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 3 of 70 TABLE OF CONTENTS Section Content Page No 1.0 SCOPE OF ASSESSMENT 4 1.1 Introduction 4 1.2 Location (address, GPS and map) of palm oil mill and estates 4 1.3 Description of supply base (fruit sources) 5 1.4 Year of plantings and cycle 6 1.5 Summary of Land Use – Conservation and HCV Areas 6 1.6 Other certifications held and Use of RSPO Trademarks 6 1.7 Organizational information/contact person 7 1.8 Tonnages Verified for Certification 8-9 1.9 Time Bound Plan 10 1.10 Abbreviations Used 11 2.0 ASSESSMENT PROCESS 12 2.1 Assessment Methodology, Plan & Site Visits 12 2.2 Date of next scheduled visit 12 2.3 Qualifications of the Lead Assessor and Assessment Team 12 2.4 Certification Body 12 2.5 Process of Stakeholder consultation 3.0 ASSESSMENT FINDINGS 3.1 Summary of findings 15-46 3.2 Status of Identified Noncompliance and Corrective Actions, Observations and Identified Positive Elements 46-55 3.3 Summary of Feedback Received from Stakeholders and Findings 56-57 13-14 15 4.0 ASSESSMENT CONCLUSION AND RECOMMENDATION 58 4.1 Acknowledgement of Internal Responsibility and Confirmation of Assessment Findings 58 4.2 Intertek RSPO Certification Details for Plantation Management Unit 59-60 APPENDICES Appendix A Qualifications of the Lead Assessor and Assessment Team Appendix B Assessment Plan 62-63 Appendix C Maps of location 64-67 Appendix D Photographs of Assessment findings at Plantation Manangement Unit Appendix E Time Bound Plan for Other Plantation Management Units Intertek RSPO Report: ASA-01 (Sept 2015) Final 61 68 69-70 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Page 4 of 70 Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 1.0 SCOPE OF ASSESSMENT 1.1 Introduction This Surveillance Assessment was conducted on the Plantation Management Unit (PMU) at KKS Nilam Permata Grouping of Felda Global Ventures Plantations (Malaysia) Sdn Bhd (hereafter abbreviated as FGVPM), from 1 – 4 September 2015, to assess if the organization’s operations of the mill and its supply bases for compliance against the RSPO Principles and Criteria (April 2013), Malaysian National Interpretation (MYNI 2014) and the RSPO Supply Chain Certification Standard (November 2014) for Palm Oil Mill. The plantation management unit (PMU) or management unit is equivalent to a certification unit as defined in the RSPO Certification Systems Document. Each PMU consists of one mill and its supply bases which are made up of estates owned and/or managed by FGVPM. 1.2 Location (address, GPS and map) of palm oil mill and estates KKS Nilam Permata Grouping consists of one palm oil mill, namely Nilam Permata Palm Oil Mill and 5 estates as indicated in Table 1 below, which includes the addresses and GPS locations of the mill and estates. The location maps are provided in Appendix C. The 5 estates are owned by and managed by Felda Global Plantations Malaysia Sdn Bhd (FGVPM). Note: There are no Felda Settlers - Scheme Smallholders under this PMU. Table 1: Address of Palm Oil Mill, Estates and GPS Location GPS Reference Name Nilam Permata POM (Capacity: 60 MT/hour) 1. FGVPM Sahabat 50 estate 2. FGVPM Sahabat 51 estate 3. FGVPM Sahabat 52 estate 4. FGVPM Sahabat 53 estate 5. FGVPM Sahabat 54 estate Address Kilang Sawit Nilam Permata, Peti Surat 23, 91550, Cenderawasih, Lahad Datu Sabah, Malaysia Ladang Felda Sahabat 50, Peti Surat No. 50, 91550, Cenderawasih, Lahad Datu Sabah, Malaysia Ladang Felda Sahabat 51, Peti Surat No. 51, 91550, Cenderawasih, Lahad Datu Sabah, Malaysia Ladang Felda Sahabat 52, Peti Surat No. 52, 91550, Cenderawasih, Lahad Datu Sabah, Malaysia Ladang Felda Sahabat 53, Peti Surat No. 53, 91550, Cenderawasih, Lahad Datu Sabah, Malaysia Ladang Felda Sahabat 54, Peti Surat No. 54, 91550, Cenderawasih, Lahad Datu Sabah, Malaysia Intertek RSPO Report: ASA-01 (Sept 2015) Final Latitude Longitude 5°17’27’’N 119°00’34’’E 5°09’06’’N 119°00’07’’E 5°09’06’’N 119°00’04’’E 5°17’58’’N 118°59’10’’E 5°19’24’’N 119°03’21’’E 5°19’24’’N 119°03’22’’E Certified Area (ha) 12,372.69 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Page 5 of 70 Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 1.3 Description of supply base (fruit sources) The supply of FFB to the POM at KKS Nilam Permata Grouping PMU is from the following sources:(a) The 5 estates of the PMU mentioned in Table 1 are managed under FGVPM (b) FFB is also received on a temporary basis via crop diversion from other FGVPM PMU grouping i.e. KKS Kembara Sakti and KKS Mercu Puspita, both of which are also certified PMUs. Notes: • There is no Felda Settlers Scheme for Smallholders under this PMU grouping. Details of the planted hectarage for the FFB supply for KKS Nilam Permata Grouping are as shown in Table 2 below. Table 2: Estate Area Summary Area Summary (ha) – Previous 2014 Estate Certified Area Planted Area Area Summary (ha) – Current 2015 Certified Area Planted Area FGVPM Sahabat 50 estate 3,679.38 3,555.93 3,679.38 3,437.98 FGVPM Sahabat 51 estate 2,568.30 2,393.97 2,568.30 2,283.13 FGVPM Sahabat 52 estate 2,296.80 2,057.56 2,296.80 1,993.72 FGVPM Sahabat 53 estate 2,060.13 1,951.91 2,060.13 1,892.68 FGVPM Sahabat 54 estate 1,768.08 1,681.37 1,768.08 1,615.63 Total: 12,372.69 11,640.74 12,372.69 11,223.14 Percentage: 100 % 95.73% 100 % 90.71 % Notes: 1. This Assessment covered the overall land use for oil palm plantation areas, and the identified Conservation areas including any HCV areas and other planted areas with Teak and Mahogany trees, as marked out at the respective estates. 2. The estates sampled for this Assessment have been selected based on their potential risks on social, environmental and biodiversity issues such as their proximity to forest reserves, hill sides, riparian zones and any high conservation value areas. 3. The hectarage areas had changed after a detailed re-mapping survey was carried out by Felda Prodata Systems Sdn Bhd which was submitted to the PMU in Jan 2015. Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 6 of 70 1.4 Summary of plantings and cycle The 5 estates had been developed since 1991 and are currently still in the 1st cycle of planting for the oil palms. The age profile is as shown in Table 3. Table 3: Age Profile of Planted Oil Palm (2015) Estate Name Year of Planting Cycle of Planting FGVPM Sahabat 50 estate 1991/92 1st (25 year) FGVPM Sahabat 51 estate FGVPM Sahabat 52 estate FGVPM Sahabat 53 estate FGVPM Sahabat 54 estate 1992 1994 1994 1994 Mature OP (ha) – Above 3 years Immature OP (ha) – 3 years & below 3,437.98 0.00 st 2,283.13 0.00 st 1,993.72 0.00 st 1,892.68 0.00 st 1,615.63 0.00 11,223.14 0.00 1 (25 year) 1 (25 year) 1 (25 year) 1 (25 year) Total 1.5 Summary of Land Use - Conservation and HCV Areas The summary of Conservation and HCV Areas as identified in KKS Nilam Permata Grouping during this assessment is as shown in Table 4 below: Table 4: Conservation and HCV Areas # Statement of Land Use (Ha) 1 Planted Area (ha) – Oil Palm 2 - Mature - Immature 2015 Hectarage – Ha 11,640.74 11,223.14 0.00 0.00 150.00 200.00 0 0 Conservation Area (ha) - 3 2014 Hectarage – Ha comprising buffer zones along small streams, hilly areas, swampy and unplantable areas HCV Area (ha) - comprising buffer zones near forest reserves, water catchments, burial & religious sites Note: The hectarage areas had changed after a detailed re-mapping survey was carried out by Felda Prodata Systems Sdn Bhd which was submitted to the PMU in Jan 2015. 1.6 Other certifications held and Use of RSPO Trademarks Presently KKS Nilam Permata POM held valid ISO 9001, ISO 14001 and OHSAS 18001 certifications. The RSPO’s trademarks and logo are not yet used by the PMU audited. Instructions for use were provided and acknowledged by the PMU through a signed Memorandum of commitment agreeing to adhere to the latest “RSPO Rules on Communications & Claims” during the assessment. Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 1.7 Organizational information / Contact Person Name: Norazam Abdul Hameed Designation: General Manager, Sustainability and Quality Management (PSQM) Department Full Address: Plantation Sustainability and Quality Management (PSQM) Department, Felda Global Ventures Plantations (Malaysia) Sdn Bhd (FGVPM), Menara Felda Platinum Park, Level 20 No 11 Persiaran KLCC, 50088 Kuala Lumpur, Malaysia. Tel: +603 2859 1995 Fax: +603 2859 0016 Email: norazam.ah@feldaglobal.com Name: Anthonius Sani Designation: Sustainability Manager, Plantation Sustainability and Quality Management (PSQM) Department Full Address: Plantation Sustainability and Quality Management (PSQM) Department, Felda Global Ventures Plantations (Malaysia) Sdn Bhd (FGVPM), Menara Felda Platinum Park, Level 20 No 11 Persiaran KLCC, 50088 Kuala Lumpur, Malaysia. Tel: +603 2859 1623 Fax: +603 2859 0016 Email: anthonius.sani@feldaglobal.com Intertek RSPO Report: ASA-01 (Sept 2015) Final Page 7 of 70 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Page 8 of 70 Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 1.8 Tonnages Verified for Certification The breakdown of all the suppliers and their tonnages of FFB supplied to the POM at KKS Nilam Permata Grouping based on the verified data for Jan – Dec 2015 are as follows: Table 5: FFB Tonnages Verified for Certification (Actual: Jan to Aug 2015 and Projected: Until Dec 2015) # Estate /Supplier FFB Processed (MT) Main Processing Mill Certified By 1. FGVPM Sahabat 50 estate 81,000 KKS Nilam Permata Intertek 2. FGVPM Sahabat 51 estate 30,474 KKS Nilam Permata Intertek 3. FGVPM Sahabat 52 estate 28,864 KKS Nilam Permata Intertek 4. FGVPM Sahabat 53 estate 20,359 KKS Nilam Permata Intertek 5. FGVPM Sahabat 54 estate 25,063 KKS Nilam Permata Intertek KKS Kembara Sakti Intertek KKS Kembara Sakti External / OCP non-certified FFB Sub-total for PMU estates 185,760 Other FELDA PMUs: 6. FGVPM - Kembara Sakti Grouping (certified FFB estates) Sub-total for other FELDA PMU estates 0 0 External/ Outside Crop: 7. FGVPM - Kembara Sakti Grouping (non-certified FFB / OCP) 8. External FFB (non-certified) 3,500 0 Sub- total Non-certified FFB 3,500 Grand total 189,260 Total annual volumes / tonnages of FFB supplied from the supply base to the POM verified are as follows: Table 6: FFB Processed tonnages FFB Processed in Jan – Dec 2014 - Actual Estate / Supplier FFB Processed in Jan – Dec 2015 - Actual & Projected FFB Processed for Jan – Dec 2016 - Projected MT % MT % MT % 255,030 96 185,760 98 205,000 100 Other Certified Felda estates 0 0 0 0 0 0 Sub-total Certified FFB 255,030 96 185,760 98 205,000 100 Non-certified FFB from OCP (under other Felda PMU) 10,400 4 0 0 0 0 Non-certified FFB from OCP 0 0 3,500 2 0 0 Sub-total non-certified FFB 10,400 4 3,500 2 0 0 Total 265,430 100 189,260 100 205,000 100 SCCS Model for POM MB PMU Estates - Own Intertek RSPO Report: ASA-01 (Sept 2015) Final MB MB INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Page 9 of 70 Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Total annual tonnages of FFB, CPO and PK production at POM are verified and derived as follows: Table 7: Comparison of FFB, CPO and CPK Production POM Total certified FFB Processed (MT) Jan – Dec 2014 - Actual *(Non-certified) Jan – Dec 2015 - Actual & Projected (Certified) Jan – Dec 2016 - Projected (Certified) 255,030 185,760 205,000 Total certified CPO Production (MT) 53,276 OER: 20.89 38,768 OER: 20.87 42,845 OER: 20.90 Total certified PK Production (MT) 13,211 KER: 5.18 9,567 KER: 5.15 10,455 KER: 5.10 SCCS Model for POM MB MB MB Notes: 1) * Production in 2014 is considered as ‘Non-certified’ as the PMU’s certification was approved in Dec 2014 only. 2) The PMU’s ‘Certified’ production status commenced since Jan 2015 onwards. The annual certified tonnages produced at the PMU for trade are detailed as follows: KKS Nilam Permata POM Annual Tonnages (mt) Certified FFB 205,000 Certified CPO 42,845 Certified PK 10,455 Supply chain module Mass Balance (MB) The POM has established and maintained procedures for the book keeping and monitoring requirements for the CPO at the mill. It is verified that POM has procedures for the ‘Mass Balance – MB” model in accordance with the RSPO Supply Chain Certification Standards (SCCS) requirements. Verified activities and checked items for the SCCS of the POM are reported in section 3.1.1. Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 1.9 Page 10 of 70 Time Bound Plan for Other Plantation Management Units and Requirements for Partial Certification FGVPM Group operates 70 palm oil mills and 416 oil palm estates and schemes throughout Malaysia. The organization is a member of RSPO since 2004 and has been taking an active role in the RSPO certification. Currently, a significant number of its Certification Units is undergoing the RSPO certifying process in accordance with its time bound plan to achieve RSPO certification for all its plantation certification units by 2016. Intertek was able to verify that FELDA / FGVPM has been conducting periodical review of its due diligence process for all its plantations both certified and non-certified under their Time Bound Plan as required under the RSPO requirements for Rules on Partial Certification (Clause 4.2.4) whereby all cases of ongoing complaints and allegations on their certified and non certified plantation units were responded and duly made available to any interested party. Intertek was able to obtain the updates and responses by FGVPM on the allegations which are made publicly available via the web link below: 1. FGV’s response to the Wall Street Journal (WSJ) article, 27 Jul. 2015 http://www.feldaglobal.com/fgvs-response-to-the-wall-street-journal-wsj-article/ 2. FGV Clarifies on Wall Street Journal Allegations of Abuses of Malaysian Plantations, 30 Aug. 2015. http://www.feldaglobal.com/fgv-clarifies-on-wall-street-journal-allegations-of-abuses-of-malaysianplantations/#sthash.vsdSEPqp.dpuf Intertek had also referred to the RSPO’s Complaints website for the latest update on any cases of complaints filed against Felda/FGVPM under the web link below: 1. Land dispute claim at Lahad Datu, Sabah against FELDA filed by RSPO on 16 Feb 2015 http://www.rspo.org/members/status-of-complaints?keywords=FELDA&country=&category= http://www.rspo.org/members/complaints/status-of-complaints/view/79 Based on Intertek’s review on the progress made todate, FGVPM is considered to have maintained its commitment under the RSPO requirements for Rules on Partial Certification (Clause 4.2.4) to ensure that there were no significant land conflicts, no replacement of primary forest or any area containing HCVs since Nov 2005, no labour disputes that are not being resolved through an agreed process, no evidence of non-compliance with law in any of the non-certified holdings. FGVPM had also updated it’s declaration on the new planting and new acquisition of plantation units / lands and the progress of the said activities are ongoing. These have been reviewed and updated in the Time Bound Plan as submitted by FGVPM. Details of the present status of the Time Bound Plan as submitted by FGVPM are in Appendix E. Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 1.10 Page 11 of 70 Abbreviations Used CB Certification Body IUCN International Union for Conservation of Nature CHRA Chemical Health & Risk Assessment KER Kernel Extraction Rate CPO Crude Palm Oil LTA Lost Time Accidents CSDS Chemical Safety Data Sheets MSDS Material Safety Data Sheets CSPO Certified Sustainable Palm Oil MTCS Malaysia Timber Certification Scheme CSPK Certified Sustainable Palm Kernel NCR Non-Conformance Report EFB Empty Fruit Bunch NGO Non-Government Organization EHS Environmental Health & Safety OER Oil Extraction Rate EIA Environmental Impact Assessment OHS Occupational Health & Safety ETP Effluent Treatment Plant PEFC Programme for the Endorsement of Forest Certification FASSB Felda Agricultural Services Sdn Bhd PK Palm Kernel FELDA Federal Land Development Authority PMU Plantation Management Unit FGVPM Felda Global Ventures Plantations (Malaysia) Sdn Bhd POM Palm Oil Mill FFB Fresh Fruit Bunch POME Palm Oil Mill Effluent GAP Good Agriculture Practice PPE Personal Protective Equipment HCV High Conservation Values SCCS Supply Chain Certification Standard Intertek Intertek Certification International Sdn Bhd SOP Standard Operating Procedures IPM Integrated Pest Management ISCC International Sustainability & Carbon Certification Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 2.0 ASSESSMENT PROCESS 2.1 Assessment Methodology, Plan and Site Visits Page 12 of 70 Since 30 July 2015, Intertek has initiated public communications and notifications and invited the relevant stakeholders before the assessment to provide feedback and comments on their concern (if any) on KKS Nilam Permata Grouping regarding the environmental, biodiversity, community development and other relevant issues. From 1-4 September 2015, the Assessment team conducted the annual assessment in which 2 out of the 5 estates of KKS Nilam Permata Grouping, namely FGVPM Sahabat 50 and FGVPM Sahabat 53 estates including the Palm Oil Mill were assessed for compliance against the RSPO requirements. The number of estates sampled was based on a minimum sample of 0.8√y where y is the number of management sub-units and the selection was made based on their potential risks on social, environmental and biodiversity issues such as their proximity to forest reserves, hill sides, riparian zones and high conservation value areas. During the on-site assessment, relevant documents and records, including Standard Operating Procedures (SOP), management plans, hectarage development, FFB, CPO and PK production, oil palm age profile, operational controls and measures, operational data and records, training records etc were reviewed and verified for compliance. The Assessment team applied process approach auditing technique, covering palm oil mill and estate operations, agricultural practices, pest management, pesticide and fertilizer application, occupational health and safety, social accountability, environment and other requirements. Stakeholders’ interviews were conducted during the assessment and feedback obtained as part of information and evidence gathering (See section 2.5 Process of stakeholder consultation). KKS Nilam Permata Grouping POM was also assessed against the requirements of RSPO Supply Chain Certification Standard for CPO mill. This part of the assessment covered the verification of implementation of documented procedures and availability of records to demonstrate compliance against all the elements for the ‘Mass Balance’ - MB Module requirements. These include documented procedure, purchasing and goods in, record keeping, sales and goods out, processing, monitoring and traceability of the CSPO and CSPK quantities, training for staff and claims. After completion of the on-site field assessment, Intertek also performed the evaluation of conformity against the RSPO Certification System requirements for CB. The assessment report, findings and associated documents were evaluated through an independent review by the Intertek Internal Technical Reviewer/Panel prior to the certification decision and approval of this report/certification by Intertek. The details of the Assessment Plan (actual on-site) are provided in Appendix B. 2.2 Date of next scheduled visit The next scheduled visit will be the next Surveillance Assessment which will be carried out within a 12-month period based on the certificate anniversary date. 2.3 Qualifications of the Lead Assessor and Assessment Team Competency details of the Lead Assessor and Assessment Team are given in Appendix A. 2.4 Certification Body Intertek Certification International Sdn Bhd [formerly known as Moody International Certification (Malaysia) Sdn Bhd] is part of the Intertek Group, which is a worldwide technical services organization dedicated to reducing clients' risks by providing technical inspection services, management system certification in quality, environmental, occupational safety & health and product certification, RSPO SCC, ISCC, Marine Sustainability Chain-of-Custody, MTCS and PEFC Chain-of Custody certification in applicable industry sectors including the agricultural and forestry sectors. Intertek operates globally providing clients with a wide-ranging technical inspection expertise and access to thousands of skilled specialists worldwide. Intertek Group’s certification business is ranked in the top 10 worldwide, and is available globally offering certification across a wide range of industries. Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 2.5 Page 13 of 70 Process of stakeholder consultation Stakeholder consultations began with notification of the upcoming assessment through the websites of RSPO, FGVPM and Intertek. E-mails were sent to applicable stakeholders including government agencies, NGOs and local communities. E-mails and telephone enquiries were made prior to the actual assessment and stakeholder’s response and feedback received were followed up accordingly. During the assessment, stakeholders were interviewed and their feedbacks were recorded. Among the stakeholders consulted were workers, trade union leaders, women representatives; local community leaders, representatives of government departments / agencies, NGOs, suppliers and contractors. Details on stakeholders’ feedback, PMU response and Intertek verification / comments are provided in section 3.3. Among the list of key stakeholders consulted was the following: Government Agencies (by emails) 1. Department of Lands And Mines (Kuala Lumpur) 2. Department of Environment (Kuala Lumpur) 3. Department of Forestry Peninsular Malaysia (Kuala Lumpur) 4. Department of Immigration (Kuala Lumpur) 5. Department of Irrigation & Drainage (Kuala Lumpur) 6. Department of Labour (Kuala Lumpur) 7. Department of Occupational Safety & Health (Kuala Lumpur) 8. Department of Orang Asli Affairs (Kuala Lumpur) 9. Department of Wildlife & National Parks (Kuala Lumpur) 10. Environment Protection Department Sabah 11. Department of Forestry Sabah 12. Department of Immigration Sabah 13. Department of Irrigation & Drainage Sabah 14. Department of Labour Sabah 15. Department of Occupational Safety & Health Sabah 16. Department of Wildlife Sabah 17. Land and Mines Office Sabah Statutory Bodies (by emails) 18. Malaysian Palm Oil Board (MPOB) 19. Malaysian Palm Oil Board (MPOB) - Northern Region 20. Malaysian Palm Oil Board (MPOB) - Central Region 21. Malaysian Palm Oil Board (MPOB) - Southern Region 22. Malaysian Palm Oil Board (MPOB) - Eastern Region 23. Malaysian Palm Oil Board (MPOB) - Sarawak Region 24. Malaysian Palm Oil Board (MPOB) - Sabah Region 25. Malaysia Palm Oil Association (MPOA) 26. Malaysia Palm Oil Association Kuala Lumpur (MPOA) 27. Malaysia Palm Oil Association Sabah (MPOA) NGOs (by emails) 28. All Women’s Action Society (AWAM) 29. BCSDM - Business Council for Sustainable Development in Malaysia 30. Borneo Child Aid Society (Humana) 31. Borneo Resources Institute Malaysia (BRIMAS) 32. Borneo Rhino Alliance (BORA) 33. Center for Orang Asli Concerns COAC 34. Centre for Environment, Technology and Development, Malaysia – CETDEM 35. Consumers Association Of Penang – CAP 36. EcoKnights 37. ENO Asia Environment 38. Environmental Management and Research Association of Malaysia (ENSEARCH) 39. Environmental Protection Society Malaysia (EPSM) 40. Friends of the Earth, Malaysia 41. Future in Our Hands Society, Malaysia Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 42. 43. 44. 45. 46. 47. 48. 49. 50. 51. 52. 53. 54. 55. 56. Page 14 of 70 Global Environment Centre HUTAN - Kinabatangan Orang-utan Conservation Programme Institute of Foresters, Malaysia (IRIM) JUST - International Movement for a Just World Malaysian CropLife & Public Health Association (MCPA) Malaysian Environmental NGOs – MENGO Malaysian National Animal Welfare Foundation – MNAWF Malaysian Plant Protection Society (MAPPS) Mountaineering and Outdoor Pursuits Association of Negeri Sembilan National Council of Welfare & Social Development Malaysia – NCWSDM National Union of Plantation Workers (NUPW) Partners of Community Organisations (PACOS) Penang Institute previously known as Socio-Economic & Environmental Research Institute (SERI) Pesticide Action Network Asia and the Pacific (PAN AP) Proforest - South East Asia Regional Office Local community (On-site interviews) 57. Consultative Committee & Gender representatives 58. Workers & Workers representatives 59. Village Heads & representatives 60. Suppliers & Contractors representatives Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 3.0 ASSESSMENT FINDINGS 3.1 Summary of findings Page 15 of 70 Principle 1: Commitment to transparency Criterion 1.1 Growers and millers provide adequate information to relevant stakeholders on environmental, social and legal issues relevant to RSPO Criteria, in appropriate languages and forms to allow for effective participation in decision making. Indicators Findings and Objective Evidence Compliance 1.1.1 There shall be evidence that growers and millers provide adequate information upon request for information on (environmental, social and/or legal) issues relevant to RSPO Criteria to relevant stakeholders for effective participation in decision making. Documented procedure ML-1A/L2-PR3-0, Mar 2012 for providing information, handling responses and requests from stakeholders was established and communicated at FGVPM Nilam Permata PMU. The main stakeholders meeting held at regional level on 17 December 2013 with stakeholders’ feedback recorded, prior to the PMU’s initial certification. The mill and estate management have responded to requests for relevant information from the interested stakeholders. The PMU has since maintained records such as correspondence letters, minutes of meetings, attendance notes held together with the stakeholders which included the local authorities (e.g. DOSH, DOE and BOMBA), security services, schools, clinics, employee consultative committees and local community leaders. Records of visits done by the various stakeholders were verified on-site. Complied Minor Compliance Public notification of this assessment of the PMU was made prior to assessment (see section 2.1 Assessment Methodology, Plan and Site Visits). There was no negative feedback received from stakeholders prior to on-site audit. 1.1.2 Records of requests for information and responses shall be maintained. Major Compliance The PMU had established and maintained an updated list of internal stakeholders, external stakeholders, government departments/agencies, consultants, contractors, suppliers, transporters, neighbouring estates, etc. Request and responses were noted in the Record Log book maintained between Dec 2014 and Aug 2015. Follow up actions taken were verified to be adequately taken and recorded. Other implementation documents and records were sighted from FFB supplying estates, which included land titles, training materials, health & safety plan, environmental & social impacts assessment, pollution prevention plan, complaint files, negotiation procedure, continual improvement plans. Complied Criterion 1.2 Management documents are publicly available, except where this is prevented by commercial confidentiality or where disclosure of information would result in negative environmental or social outcomes. Indicators Findings and Objective Evidence Compliance 1.2.1 Management documents that are made available to the public shall include, but are not necessarily limited to: In line with the organization’s policies , Nilam Permata PMU had established & documented information of land titles, health and safety plan, plans and impact assessments relating to environment and social impacts, pollution prevention plans, details of complaints & grievances, negotiation procedures and continuous improvement plan that are required to be made available to the public & also for internal reference. Complied Major Compliance Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 16 of 70 • Land titles/user rights (Criterion 2.2); Copies of all the land titles were available and have been maintained. Complied • Occupational health and safety plans (Criterion 4.7); Detailed documented plan of OSH established in ML-1A/L4-F2 (0), updated and reviewed since December 2013. Programmes for protecting workers’ health & safety measures established & implemented. Complied • Plans and impact assessments relating to environmental and social impacts (Criteria 5.1, 6.1, 7.1 and 7.8); Environmental aspect and impact assessment, and its plan as well as social impact assessment were documented. The SEIA established by Sustainability team (HQ) was reviewed in Dec 2014 with feedback from the Mill, Estate managers and RSPO implementation team. See also related findings in C 5.1 and 6.1. Approval for replanting programme for the Sahabat region estates was received from DOE (JPAS) in Aug 2012. Specific Environmental Conditions as set by DOE (JPAS) were incorporated into the Management Plans. It is verified that there has been no replanting carried out at any of the Nilam Permata grouping estates Complied • HCV documentation The HCV report by Aksenta in April 2014, which covered the entire Nilam Permata PMU, was reviewed in Jan 2015. There are no HCV areas at the PMU. Conservation areas identified such as buffer zones near streams were maintained and monitored. See also findings detailed under C5.2 and C7.3. Complied • Pollution prevention and Pollution prevention & reduction plans documented in FGVPM, 1/2013 were implemented. The plans included pollution control and monitoring for pesticides used, scheduled wastes, domestic wastes etc. See also findings detailed under C5.6. Complied • Details of complaints and grievances (Criterion 6.3); Documented in ML-1A/L2-PR4 (0), dated Mar 2012. Complaints / queries and enquiries records for internal and external stakeholders were maintained. Actions found to be appropriately implemented and recorded. See also findings under C6.3. Complied • Negotiation procedures (Criterion 6.4); Negotiation procedure under FGVPM i.e. ML-1A/L2-PR1 (0) of Mar 2012 was maintained. Todate, there were no reported cases of any land conflict at the Nilam Permata PMU. Complied • Continual improvement plans (Criterion 8.1); Documented in ML-1A/L2-PR11 (0), dated Mar 2012. Continuous Improvements Plans in key operations for the mill and estates includes bio-polishing for reduction in BOD level, the reduction in the consumption of chemical pesticides, the use of direct bio-control methods such as the cultivation of beneficial plants, recycling, pollution prevention and environmental and social programs. See also findings under C8.1. Complied • Public summary of certification assessment report; Public summary of certification assessment reports are available from the company upon request. Reference website: http://www.feldaglobal.com/sustainability.html Complied • Human Rights Policy (Criterion 6.13). The Human Rights Policy (“Polisi Hak Asasi Manusia”) has been documented and signed by the President and CEO of Felda Global Ventures on 01/06/2014 and communicated to all levels of the workforce and operations. Copies of the policy found to Complied summary (Criteria 5.2 and 7.3); reduction plans (Criterion 5.6); Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 17 of 70 be displayed at prominent locations in the POM and estates. Criterion 1.3 Growers and millers commit to ethical conduct in all business operations and transactions. Indicators Findings and Objective Evidence Compliance 1.3.1 There shall be a written policy committing to a code of ethical conduct and integrity in all operations and transactions, which shall be documented and communicated to all levels of the workforce and operations. The Policy of commitment to a Code of Ethical Conduct and Integrity has been documented and signed by the President and CEO of Felda Global Ventures on 01/06/2014 and communicated to all levels of the workforce and operations. Copies of the policy found to be displayed at prominent locations in the POM and estates. Complied Minor Compliance There is a booklet containing details of Service Terms and Conditions and Code of Ethical Conduct and Integrity for Employees of Felda Group of Companies. Principle 2: Compliance with applicable laws and regulations Criterion 2.1 There is compliance with all applicable local, national and ratified international laws and regulations. Indicators Findings and Objective Evidence Compliance 2.1.1 Evidence of compliance with relevant legal requirements shall be available. Nilam Permata-PMU has established a documented system explaining the mechanism for identifying, determining, reviewing and updating applicable legal and other requirements that the PMU has subscribed. Based on the site observations, interviews and records checking at the field and mill, there were evidences of compliance with the relevant laws, regulations, local and international laws at the POM and estates. There were no cases of any violation or actions imposed by relevant authorities. Complied Major Compliance Palm oil mill possessed valid MPOB license which has been recently renewed which will expire on 31 March 2016. Licenses and permits (License for Trading, License for Employment of Foreign Workers, Workers Wages Deduction Permit, Domestic and Consumer Permit for Keeping Diesel, Petrol & Fertilizer, DOSH Certificates, DOE Permit, etc) were renewed and evidenced to be valid. 2.1.2 A documented system, which includes written information on legal requirements, shall be maintained. Minor Compliance 2.1.3 A mechanism for ensuring compliance shall be implemented. Minor Compliance 2.1.4 A system for tracking any changes in the law shall be implemented. The documented system Doc No. ML-1A/L2-PR2 (0) (March 2012) for identifying, determining, reviewing and updating applicable legal and other requirements has been maintained. The List of legal requirements (both international & national) verified to be maintained in POM and Estates audited. Review was done between Jan and Feb 2015 and related legal and regulatory changes had been updated. Complied Monitoring mechanism was done through a 12-monthly evaluation checked against the items in the Legal Register. The POM and the estates have carried out the evaluation for ensuring compliance by completion of the Compliance Checklist. The evaluation had included areas of environmental issues, factory & machinery, occupational safety & health and social & conservation requirements. Complied The system for tracking changes in the law established had been implemented and updates documented. Complied Minor Compliance Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 18 of 70 Criterion 2.2 The right to use the land is demonstrated, and is not legitimately contested by local people who can demonstrate that they have legal, customary or user rights. Indicators Findings and Objective Evidence Compliance 2.2.1 Documents showing legal ownership or lease, history of land tenure (confirmation from community leaders based on history of customary land tenure, recognised Native Customary Right (NCR) land) and the actual legal use of the land shall be available. The lands in the Sahabat region are legally leased by Felda from the Sabah State Government since 1981 as evidenced by the copies of land tiles produced and verified on-site. Complied Major Compliance 2.2.2 There is evidence that physical markers are located and visibly maintained along the legal boundaries particularly adjacent to state land, NCR land and reserves. Minor Compliance 2.2.3 Where there are or have been disputes, additional proof of legal acquisition of title and evidence that fair compensation has been made to previous owners and occupants shall be available, and that these have been accepted with free, prior and informed consent (FPIC). The original copies are maintained by the corporate head office at KL. The legal use of the land was confirmed for the cultivation of oil palms and agricultural use. Copies of the land titles of all the PMU estates were verified to have been satisfactorily maintained. It was verified that there has been no change to the stated land titles and designated use for cultivation of oil palms and agricultural use. Boundary pole markers and trenches were sighted and maintained along the perimeters of estate lands. No boundary stones could be found at the estates. Pole markers placed were verified to be within the boundary parameters of the estates audited. Demarcation via dug up trenches and drains adjacent to neighbouring estates were also evidenced. Complied The process for dispute resolution and negotiation is available. There has been no dispute on the land rights within the Nilam Permata PMU. Thus the process of fair compensation and FPIC is currently not applied. Note: Refer also to Section 1.9 of report concerning land dispute at other FELDA / FGVPM units under RSPO Partial Certification requirements. Complied There is a documented procedure ML-1A/L2-PR 4 (0) dated Mar 2014 for handling and response to land disputes and customary rights as well as for calculation and distribution of compensation. There has been no dispute on the land rights within the PMU (see C2.2.3 above) Note: Refer also to Section 1.9 of report concerning land dispute at other FELDA / FGVPM units under RSPO Partial Certification requirements. Complied As per the procedure and mechanism documented, whenever there were incidences of land conflict, the disputed areas would be mapped out in participatory way with involvement of affected parties. Internal investigation would be carried out, and appropriate follow up actions taken to resolve land conflict issues. Complied As per the procedure and mechanism documented, precautionary measures would be on those disputed area during the investigation period. Avoidance of violence would be exercised to maintain peace and order in their current and planned operations at the estates. Complied Minor Compliance 2.2.4 There shall be an absence of significant land conflict, unless requirements for acceptable conflict resolution processes (see Criteria 6.3 and 6.4) are implemented and accepted by the parties involved. Major Compliance 2.2.5 For any conflict or dispute over the land, the extent of the disputed area shall be mapped out in a participatory way with involvement of affected parties (including neighbouring communities and relevant authorities where applicable). Minor Compliance 2.2.6 To avoid escalation of conflict, there shall be no evidence that palm oil operations have instigated violence in maintaining peace and order in their current and planned operations. Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 19 of 70 Major Compliance Criterion 2.3 Use of the land for oil palm does not diminish the legal, customary or user rights of other users without their free, prior and informed consent. Indicators Findings and Objective Evidence Compliance 2.3.1 Maps of an appropriate scale showing the extent of recognised legal, customary or user rights (Criteria 2.2, 7.5 and 7.6) shall be developed through participatory mapping involving affected parties (including neighbouring communities where applicable, and relevant authorities). The lands in the Sahabat region are legally leased by Felda from the Sabah State Government since 1981 as evidenced by the copies of land tiles and maps produced which were verified onsite. Complied Records are available to show that the land lease comply with legal requirements and does not infringe on any legal rights that require free, prior and informed consent (FPIC). Complied No cases of any land claims in this PMU. As such this process is not applicable for verification. Not applicable This process is not applicable for verification. Not applicable Major Compliance 2.3.2 Copies of negotiated agreements detailing the process of free, prior and informed consent (FPIC) (Criteria 2.2, 7.5 and 7.6) shall be available and shall include: a) Evidence that a plan has been developed through consultation and discussion with all affected groups in the communities, and that information has been provided to all affected groups, including information on the steps that shall be taken to involve them in decision making; b) Evidence that the company has respected communities’ decisions to give or withhold their consent to the operation at the time that this decision was taken; c) Evidence that the legal, economic, environmental and social implications for permitting operations on their land have been understood and accepted by affected communities, including the implications for the legal status of their land at the expiry of the company’s title, concession or lease on the land. Minor Compliance 2.3.3 All relevant information shall be available in appropriate forms and languages, including assessments of impacts, proposed benefit sharing, and legal arrangements. Minor Compliance 2.3.4 Evidence shall be available to show that communities are represented through institutions or representatives of their own choosing, including legal counsel. Major Compliance Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 20 of 70 Principle 3: Commitment to long-term Economic & Financial Viability Criterion 3.1 There is an implemented management plan that aims to achieve long-term economic and financial viability. Indicators Findings and Objective Evidence Compliance 3.1.1 A business or management plan (minimum three years) shall be documented that includes, where appropriate, a business case for scheme smallholders. The 3-year management plan from 2015 - 2017 was documented, with details of budget & cost of operation, both at the POM and estates audited. Annual budget of Business Management Plan included the following: (i) Planting materials (DXP seedling and cloned seedling); (ii) Crop projection = FFB yield/ha trends; (iii) Mill extraction rates = OER trends; (iv) Cost of Production = Cost/MT FFB trends; (v) Cost of Production = Cost/MT CPO trends; (vi) Forecast prices; (vii) Financial indicators = Cost labor, supervision, production and machinery depreciation). POM and Estate Managers conducted monthly review of operational performance against Key Performance Indications and targets (FFB yields, quality, productivity, pesticides usage, fertilizers usage, etc). Evidence of monitoring of costs against budget verified. Monthly, quarterly, half-yearly and yearly reports are submitted to the General Manager of Zone/Wilayah. Complied Currently, there is no replanting being carried out at the Nilam Permata grouping estates. The Annual replanting programme projected for the next 5 years for each estate in this PMU is available and expected to be reviewed sometime after year 2018 as the palms would have reached 25 years by then. Complied Major Compliance 3.1.2 An annual replanting programme projected for a minimum of five years (but longer where necessary to reflect the management of fragile soils, see Criterion 4.3), with yearly review, shall be available. Minor Compliance Principle 4: Use of appropriate best practices by growers and millers Criteria 4.1 Operating procedures are appropriately documented, consistently implemented and monitored. Indicators Findings and Objective Evidence Compliance 4.1.1 Standard Operating Procedures (SOPs) for estates and mills shall be documented. The mill and the estates had a copy each of the Standard Operating Procedures issued under the FELDA /FGVPM group and these were verified. POM has the following SOPs: • Palm Oil Mill Operation Manual covering every station from the security gate for reception of FFB until the delivery of processed oil and POME management. • Laboratory Operation Manual. • Quality, Environmental and Occupational Health & Safety Manual and Procedures of Palm Oil Mill. • SOP for pollution prevention includes measuring and monitoring mill effluents and waste disposal / recycling. • SOP for Safe Work and Management of Safety and Health for Workers. Complied. Major Compliance Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 21 of 70 SOP for HIRARDC includes hazards identification, risk assessment and control measures. The hazards include noise, chemicals, heat, fire, fuel spillage, working at heights, working in enclosed space, hot work, lightning, electrocution, machinery, etc. Control measures include the use of PPE, fire drill training, first aid training, etc.). Records of ‘Permit to Work’ including gas entry and stand-by permits issued by NIOSH to the competent personnel at the POM was verified to be maintained and found in order. • The mill has also the Supply Chain Procedure Doc No. FGVPMRSPO SCCS Issue 1.0 Rev 2.0 (Effective 1 Dec 2012) SOP for Mill RSPO Supply Chain Certification System using the Mass Balance (MB) module. The estates have the following SOPs: Sustainable Oil Palm Estate Operation Manual issued by FELDA Agricultural Services Sdn Bhd (FASSB) on 01/06/2012. The manual describes operational procedure of nursery practices, land preparation, planting practices, ground cover maintenance, roads, immature stage, harvesting, collection of bunches, manuring, pesticide application, pests & diseases control. The SOP for pesticides specifies safe working practices and application of pesticides. It includes annual medical surveillance for pesticides operators. • SOP for riparian zone management with specified buffer zones. Relevant Key Performance Indicators (KPIs) specified for quality, environment, safety and cost control. It is verified that there were no Scheme smallholders at the Nilam Permata Grouping. • 4.1.2 A mechanism to check consistent implementation of procedures shall be in place. Minor Compliance 4.1.3 Records of monitoring and any actions taken shall be maintained and available, as appropriate. Minor Compliance 4.1.4 The mill shall record the origins of all third-party sourced Fresh Fruit Bunches (FFB). The mechanism to check the implementation of SOPs was available. Records had been kept by the staff concerned for each operation to monitor the procedure and progress of work, and these records would be checked by the Assistant Manager and verified by the Manager regularly. These records had been verified to indicate satisfactory implementation during the visit. Complied The records of monitoring and the actions taken had been maintained for more than 12 months on the mill and estates concerned. These records had been verified to be satisfactory. Complied. The mill maintained record on the origins of all third-party sourced Fresh Fruit Bunches (FFB), and it had been verified to be satisfactory. Complied. Major Compliance Criteria 4.2 Practices maintain soil fertility at, or where possible improve soil fertility to, a level that ensures optimal and sustained yield. Indicators Findings and Objective Evidence Compliance 4.2.1 There shall be evidence that good agriculture practices, as contained in Standard Operating Procedures (SOPs), are followed to manage soil fertility to a level that ensures optimal and sustained yield, where possible. GAP for minimization of soil erosion and maintenance of soil fertility is maintained via the frond stacking and fertilizer application as per the recommendation provided from Felda Agricultural Services Sdn. Bhd’s Agronomist. Complied. Minor Compliance Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 4.2.2 Records of fertiliser inputs shall be maintained. Minor Compliance 4.2.3 There shall be evidence of periodic tissue and soil sampling to monitor changes in nutrient status. Minor Compliance 4.2.4 A nutrient recycling strategy shall be in place, and may include use of Empty Fruit Bunches (EFB), Palm Oil Mill Effluent (POME), and palm residues after replanting. Page 22 of 70 Records of fertilizer application had been verified to be satisfactorily maintained. Complied. Leaf and soil sampling and analysis had been carried out annually to determine the nutrient levels for fertilizer recommendations that aimed to sustain the long term soil fertility and nutrient efficiency. Records of the sampling and analysis had been verified to be satisfactory. Complied. EFB mulching had been carried out in mature area of Estate Sahabat 50. Records had been verified to be satisfactory. Complied. Minor Compliance Criteria 4.3 Practices minimise and control erosion and degradation of soils. Indicators Findings and Objective Evidence Compliance 4.3.1 Maps of any fragile/marginal soils shall be available. Based on the soil maps available at audited estates, there was no fragile soil on the estates. Complied. Planting had been planted on land with slope <25°. Fields were planted with cover crops. There was no soil erosion noted during the field inspection. Complied. Estate roads were found to be in satisfactory condition. Verified that road maintenance programme had been implemented. Complied. Based on the estate soil maps, there was no peat soil on the estates as confirmed by auditor’s on-site assessment Complied. Based on the estate soil maps, there was no peat soil on the estates as confirmed by auditor’s on-site assessment Not applicable Based on the estate soil maps and visit to the estates, there were no other fragile and problematic soils on these estates. Not applicable Major Compliance 4.3.2 A management strategy shall be in place for plantings on slopes between 9 and 25 degrees unless specified otherwise by the company’s SOP. Minor Compliance 4.3.3 A road maintenance programme shall be in place. Minor Compliance 4.3.4 Subsidence of peat soils shall be minimised and monitored. A documented water and ground cover management programme shall be in place. Major Compliance 4.3.5 Drainability assessments where necessary will be conducted prior to replanting on peat to determine the long-term viability of the necessary drainage for oil palm growing. Minor Compliance 4.3.6 A management strategy shall be in place for other fragile and problem soils (e.g. podzols and acid sulphate soils). Minor Compliance Criteria 4.4 Practices maintain the quality and availability of surface and ground water. Indicators Findings and Objective Evidence Compliance 4.4.1 An implemented water management plan shall be in place. Complied Minor Compliance Documented water management plan had been verified to be appropriately implemented. Relevant records were maintained. Rainfall data found to be monitored as part of the water management plan. 4.4.2 Protection of water courses There was no construction of bunds/ weirs/dams across the main Complied. Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Page 23 of 70 Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 and wetlands, including maintaining and restoring appropriate riparian and other buffer zones (refer to national best practice and national guidelines) shall be demonstrated. Major Compliance rivers or waterways passing through the estates. Appropriate buffer zones and signages were verified to have been erected and sighted at the estates audited on site. Note: Verified that implementation was adequate at audited estates during ASA-01 for NC: CFK-01 (2014). 4.4.3 Appropriate treatment of mill effluent to required levels and regular monitoring of discharge quality, shall be in compliance with national regulations (Criteria 2.1 and 5.6). In palm oil mill, water samples had been taken at monthly interval at the discharge point of effluent pond for testing of all the 7 parameters specified by the DOE. Tested results of the parameters e.g. pH, BOD, COD, TSS etc. were available and verified. Minor Compliance Water samples had been taken at monthly interval at the discharge point of effluent pond. BOD levels had been in the range of 41 ppm and 119 ppm in from January to September 2015 with an average of 74 ppm. There were three months from March to May when the BOD was over 100 ppm but actions were taken and the level was brought down to within the specified upper limit specified by D.O.E. Sabah. These were reported to the DOE. 4.4.4 Mill water use per tonne of Fresh Fruit Bunches (FFB) (see Criterion 5.6) shall be monitored. Water usage in the mill ranged from 0.69 m to 1.00 m from 3 January to July 2015, with an average of 0.90 m /tonne FFB. 3 The average consumption of water for 2014 was 0.98 m /tonne FFB. The level of water usage was within the industrial norm with respect to the mill size and capacity. Minor Compliance 3 3 Complied. Complied. Criteria 4.5 Pests, diseases, weeds and invasive introduced species are effectively managed using appropriate Integrated Pest Management techniques. Indicators Findings and Objective Evidence Compliance 4.5.1 Implementation of Integrated Pest Management (IPM) plans shall be monitored. Records on planting of beneficial plants had been verified on the estates. Pest infestation was minimal on the estates. Programme for planting of beneficial plants such as Turnera subulata, Cassia cobanensis, and Antigonon leptopus, and records on areas planted had been verified together with the respective maps to be satisfactory. Complied. Training records for personnel on IPM implementation were available and was verified on-site to be satisfactory during field assessment. Note: Verified that satisfactory action taken during ASA-01 for OBS: CFK-01 (2014) Complied Major Compliance 4.5.2 Training of those involved in IPM implementation shall be demonstrated. Minor Compliance Criteria 4.6 Pesticides are used in ways that do not endanger health or the environment. Indicators Findings and Objective Evidence Compliance 4.6.1 Justification of all pesticides used shall be demonstrated. The use of selective products that are specific to the target pest, weed or disease and which have minimal effect on non-target species shall be used where available. Written justification in Standard Operating Procedures of all agrochemicals use had been reviewed and found acceptable. Complied. Major Compliance Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 4.6.2 Records of pesticides use (including active ingredients used and their LD50, area treated, amount of active ingredients applied per ha and number of applications) shall be provided. Major Compliance 4.6.3 Any use of pesticides shall be minimised as part of a plan, and in accordance with Integrated Pest Management (IPM) plans. There shall be no prophylactic use of pesticides, except in specific situations identified in industry’s Best Practice. Major Compliance 4.6.4 Pesticides that are categorised as World Health Organisation Class 1A or 1B, or that are listed by the Stockholm or Rotterdam Conventions, and paraquat, are not used, except in specific situations identified in industry’s Best Practice. The use of such pesticides shall be minimised and eliminated as part of a plan, and shall only be used in exceptional circumstances. Pesticides selected for use are those officially registered under the Pesticides Act 1974 (Act 149) and the relevant provision (Section 53A); and in accordance with USECHH Regulations (2000). Minor Compliance 4.6.5 Pesticides shall only be handled, used or applied by persons who have completed the necessary training and shall always be applied in accordance with the product label. Appropriate safety and application equipment shall be provided and used. All precautions attached to the products shall be properly observed, applied, and understood by workers (see Criterion 4.7). Major Compliance 4.6.6 Storage of all pesticides shall be according to recognised best practices. All pesticide containers shall be properly disposed of and not used for other purposes (see Criterion 5.3). Pesticides shall be stored in accordance to the Occupational Safety and Health Act 1994 (Act 514) and Regulations and Orders, Pesticides Act 1974 (Act 149) and Regulations. Page 24 of 70 Records of pesticides and their active ingredients used, LD50, area treated, amount of a.i. applied per ha, and number of applications had been maintained. Verified that records of monitoring were satisfactorily. Complied. It had been the policy of the estates to minimize the use of pesticides in accordance with integrated pest management. No prophylactic use of pesticides had been carried out at the estates for the period concerned. The pesticide reduction program is monitored on usage per hectare basis. Overall, it has shown a slight decline. The Jabatan Pertanian of Malaysia, Bahagian Kawalan Racun Perosak had notified that the sale and storage of paraquat ceased on 1st June 2015. The stock of paraquat in the stores of the estates was expected to be exhausted by October/November 2015. Complied. It is the policy of the group to reduce the use of Paraquat gradually. From June 2015, the sale and storage of paraquat was ceased through a notice issued by the Dept of Agriculture (Jabatan Pertanian). Complied. All pesticide operators had been given training on the safe handling and application of the pesticides in accordance with Regulation 22 (Use of standards of exposure to chemicals hazardous to health). Appropriate safety and application equipment had been provided and used by the operators. Complied. All precautions attached to the products had been observed, applied, and understood by the workers. Verified that there was designated area for the mixing, washing and storage of pesticides, equipment and apparels. Programme and training records had been verified to be satisfactorily maintained. Storage of pesticides found to be in accordance with the Occupational Safety and Health Laws and Regulations and local laws on pesticides control. Permit for the hazardous waste storage was available and maintained at Estate offices. Records verified. Used chemical containers were mainly reused as containers for mixing of spraying solutions. Intertek RSPO Report: ASA-01 (Sept 2015) Final Complied. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Major Compliance 4.6.7 Application of pesticides shall be by proven methods that minimise risk and impacts. Minor Compliance 4.6.8 Pesticides shall be applied aerially only where there is documented justification. Communities shall be informed of impending aerial pesticide applications with all relevant information within reasonable time prior to application. Major Compliance 4.6.9 Evidence of continual training to enhance knowledge and skills of employees and associated smallholders on pesticide handling shall be demonstrated or made available. (see Criterion 4.8). Minor Compliance 4.6.10 Proper disposal of waste material, according to procedures that are fully understood by workers and managers shall be demonstrated (see Criterion 5.3). Minor Compliance 4.6.11 Specific annual medical surveillance for pesticide operators, and documented action to treat related health conditions, shall be demonstrated. Major Compliance 4.6.12 No work with pesticides shall be undertaken by pregnant or breast-feeding women. Page 25 of 70 Pesticides had been applied using the proven methods (Best Management Practices) that minimize risk and impacts. Pesticide operators interviewed and observed during field visit were found to understand the use of proper spray nozzles, spray drift, spray quality and run-off. Complied. As a policy the company does not carry out aerial application of pesticides. This policy has been verified to be adhered Complied. Periodic training on pesticide handling had been carried out. Information on the pesticides displayed on the notice board and next to the pesticides in the store. Complied. Use pesticide containers were reused as containers for pesticide solutions. At the time of audit, no used container was disposed of by the estates. Complied. Annual medical surveillance for pesticide operators had been implemented as follows: Sahabat 50 estate has sent 62 of its workers for medical surveillance on 3-9-2014. The latest medical surveillance had been made on 28-8-2015 for 57 workers. Sahabat 53 estate has sent 14 of its workers for medical surveillance on 5-9-2014. They had to send 7 workers on 29-82015 for medical surveillance. However, Medical surveillance for workers at Nilam Permata Palm Oil Mill had not been conducted since January 2014. Hence a non compliance was raised in ASA-01. Note: Verified that inadequate action taken for OBS: CFK-02 (2014). Medical surveillance reports of individual sprayers were available and details checked. Comments of abnormalities are stated by the Medical doctor. Those found unsuitable for handling pesticides or other health reasons are recommended by the Medical doctor to be assigned for other work. Estate managers do reassign those found unfit for spraying work. Besides the annual medical surveillance, clinical records are checked as maintained by at the clinics available. Interviews with the clinic nurses confirm that the workers with medical disorders or symptoms are checked thoroughly to determine if they are still suitable for field work. Workers interviewed at field visit were healthy and fit for work. Verified from records, field inspections and interviews that no pregnant or breast-feeding woman had been offered work as pesticide operator. Major Compliance Intertek RSPO Report: ASA-01 (Sept 2015) Final NC: CBK-01 Major Complied. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 26 of 70 Criteria 4.7 An occupational health and safety plan is documented, effectively communicated and implemented. Indicators Findings and Objective Evidence 4.7.1 An occupational health and safety policy shall be in place. An occupational health and safety plan covering all activities shall be documented and implemented, and its effectiveness monitored. Occupational Safety and Health (OSH) plan in compliance with OSH Act and Factory Machinery Act was documented and implemented. OSH policy was clearly displayed at POM and in estates office. Workers had demonstrated awareness towards occupational safety and health policy. Risk assessment had been carried out on all operations where health and safety are an issue (e.g. noise exposure, pesticides/chemicals exposure, accident, fire). Ear mufflers and ear plugs were seen to be worn by workers exposed to high noise levels (> 85 db limit) such as in the boiler and engine rooms at the POM. Confirmed that annual audiometric test conducted for the listed mill workers. Records were maintained. The workers checked did not suffer significant hearing disabilities. Baseline audiogram and occupational and medical history records of workers maintained. Monitoring carried out by the Safety & Health Officer for any significant hearing loss. Employees interviewed were confirmed to be provided with training at least once a year by the qualified Safety & Health Officer and training records are available. Yearly reporting of JKKP8 regulations was submitted to JKKP on time i.e. in January of each year. POM & its estates established their accident reporting KPI, and incident monitoring implemented. Awareness and training programmes planned for year 2013 & 2014 was consistently implemented. Evidence of training on safe working practices for workers involved in pesticides spray, use of fire extinguishers, awareness & understanding of MSDS/CSDS, First Aid boxes were sighted at both POM & estates. Precautions attached to products properly observed and applied to workers in all estates Appropriate PPE (safety boots, safety helmets, rubber boots, cartridge masks, safety goggles, gloves, ear plugs and mufflers) verified to be provided to workers. Companies had provided the appropriate PPE at the place of work to cover all potentially hazardous operations such as pesticides application, and harvesting. The Safety & Health Officer was responsible for overall in change of safety and health planning, operation & coordination. Adequate fire extinguisher and hose reels found to be located at strategic locations, operational and maintained in good conditions. Training for estate workers in First Aid had been carried out in POM and the estates, and records maintained. First Aid boxes/kits were distributed to the Mandores. However, during field visit at Block 4 of Estate Sahabat 50, where road side spraying was being carried out by two workers, it was noted that the containers had not been labeled appropriately to indicate that they contain pesticide. Hence, a noncompliance was raised in ASA-01. Note: Verified that implementation was not adequate at the estates Major Compliance Intertek RSPO Report: ASA-01 (Sept 2015) Final Compliance NC: CBK-02 Major INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 27 of 70 for some aspects of the indicator under previous NC: CFK02 (2014). 4.7.2 All operations where health and safety is an issue shall be risk assessed, and procedures and actions shall be documented and implemented to address the identified issues. All precautions attached to products shall be properly observed and applied to the workers. Major Compliance 4.7.3 All workers involved in the operation shall be adequately trained in safe working practices (see Criterion 4.8). Adequate and appropriate protective equipment shall be available to all workers at the place of work to cover all potentially hazardous operations, such as pesticide application, machine operations, and land preparation, harvesting and, if it is used, burning. Major Compliance 4.7.4 The responsible person/persons shall be identified. There shall be records of regular meetings between the responsible person/s and workers. Concerns of all parties about health, safety and welfare shall be discussed at these meetings, and any issues raised shall be recorded. Major Compliance 4.7.5 Accident and emergency procedures shall exist and instructions shall be clearly understood by all workers. Accident procedures shall be available in the appropriate language of the workforce. Assigned operatives trained in First Aid should be present in both field and other operations, and first aid equipment shall be available at worksites. Records of all accidents shall be kept and periodically reviewed. Minor Compliance 4.7.6 All workers shall be provided with medical care, and covered by accident insurance. All operations had been risk assessed, documented and implemented. All precautions attached to the products had been observed and applied to the workers through MSDS. Awareness and training programme had been carried out. All workers involved had been adequately trained in safe working practices. Appropriate PPE had been provided to all workers at the place of work to cover all potentially hazardous operations The Mill Manager and the Estate Managers are the Chairman of the respective Safety Committees which meet regularly to review safety issues. The Safety Committees comprise of a range of employees. Records of regular meetings between the responsible person and workers to discuss about health and safety issues had been verified to be satisfactory. Accident and emergency procedures had been written and briefed to staff, workers, contractors and visitors. Workers trained in First Aid were present in the mill and field operations. Records on all accidents had been verified to be maintained satisfactorily. Quarterly review on accident cases had been carried out during Safety Committee Meetings. However, during field visits to Block 5 of Estate Sahabat 50 and Block 22 of Estate Sahabat 53, where harvesting activity was being carried out, first-aid boxes were not available. Hence, a noncompliance was raised. Complied. Complied. Complied. NC: CBK-03 Minor Complied. Minor Compliance Medical care had been provided to all the workers. Local workers are covered by SOCSO, whereas foreign workers are covered by Foreign Workers Compensation Scheme with M/S. ETIQA Takaful Bhd insurance company. 4.7.7 Occupational injuries shall be recorded using Lost Time Accident (LTA) metrics. Records on Lost Time Accident (LTA) metrics had been verified to be satisfactory. Complied. Minor Compliance Criteria 4.8 All staff, workers, smallholders and contract workers are appropriately trained. Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 28 of 70 Indicators Findings and Objective Evidence Compliance 4.8.1 A formal training programme shall be in place that covers all aspects of the RSPO Principles and Criteria, and that includes regular assessments of training needs and documentation of the programme. A formal training programme on all aspects of RSPO Principles and Criteria has been established and implemented. Training for field and office staff, with regards to their duties and training needs had been reviewed and found acceptable. Complied. Major Compliance 4.8.2 Records of training for each employee shall be maintained. Minor Compliance Records of training for each employee including new employees were progressively updated. However, the training records for the employees can be updated on a more regular basis. Hence, an observation is raised in ASA-01. OBS:CBK-01 Principle 5: Environmental responsibility and conservation of natural resources and biodiversity Criterion 5.1 Aspects of plantation and mill management, including replanting, that have environmental impacts are identified, and plans to mitigate the negative impacts and promote the positive ones are made, implemented and monitored, to demonstrate continual improvement. Indicators Findings and Objective Evidence Compliance 5.1.1 An environmental impact assessment (EIA) shall be documented. Environmental impact assessment were done and documented for the whole of Sahabat Group by the HQ. Approval by the th Jabatan Perlindungan Alam Sekitar was issued on 19 June 2012 vide reference no: JPAS/PP/11/600-1/11/1/115. The assessment documents had included the identification of aspects from field activities that includes fertilizing, pesticides handling & spraying, transportation of FFB, garbage disposal and road maintenance. Documented action plans and recommendations in order to mitigate negative effects and promote positive ones include activities such as sewage, landfills and conservation of environmental sensitive areas applicable to the PMU. Complied There were no major changes to the identified impacts since the establishment of the documents above. During the implementation review and site visit at the PMU, the following was noted: At POM & Estates Sahabat 50 & 53: The Management plan for mitigation of environmental impacts, timeframe for action was reviewed and satisfactorily followed up by the identified responsible persons i.e. Mill and respective Estate Manager / Assistants from Jan – Aug 2015. Note: Verified that implementation was adequate at POM and estates during ASA-01 for NC: AL-01 (2014). Complied At Mill and estates, the implementation and monitoring of the documented environmental improvement plans were reviewed on an annual basis. Present year review was noted done in Feb & Mar 2015. Complied Major Compliance 5.1.2 Where the identification of impacts requires changes in current practices, in order to mitigate negative effects, a timetable for change shall be developed and implemented within a comprehensive management plan. The management plan shall identify the responsible person/persons. Minor Compliance 5.1.3 This plan shall incorporate a monitoring protocol, adaptive to operational changes, which shall be implemented to monitor the effectiveness of the mitigation measures. The plan shall be reviewed as a minimum every two The review had considered the mitigation of negative impacts and promotion of positive ones such as the proper demarcation Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 years to reflect the results of monitoring and where there are operational changes that may have positive and negative environmental impacts. Minor Compliance Page 29 of 70 of buffer zone, clearing of overgrown natural vegetation and debris along the streams. Monitoring of the environmental improvement plans is noted to be ongoing for Jan- Aug 2015 and was evidenced during on site checking on records and field activities. Criterion 5.2 The status of rare, threatened or endangered species and other High Conservation Value habitats, if any, that exist in the plantation or that could be affected by plantation or mill management, shall be identified and operations managed to best ensure that they are maintained and/or enhanced. Indicators Findings and Objective Evidence Compliance 5.2.1 Information shall be collated in a High Conservation Value (HCV) assessment that includes both the planted area itself and relevant wider landscape-level considerations (such as wildlife corridors). Information has been collated in a HCV assessment and being conducted by a consultancy company, Aksenta dated 23 March 2014. The exercise has taken into consideration all aspect of environmentally sensitive areas such as ponds, streams, wildlife boundaries within the Sahabat region including the PMU’s 5 estates of Sahabat 50, 51, 52, 53 and 54. It was indicated that 4 of the estates i.e. Sahabat 50, 52, 53 and 54 were bordering with Forest Reserves of Hutan Simpanan Tabin and Hutan Simpanan Lumerau respectively. The remaining estate i.e. Sahabat 51 was surrounded by other oil palm estates. Based on the review of the HCV report, the north western boundary of the PMU was identified as areas with potential RTE species and thus conservation areas were recommended i.e. buffer zones along the border with the forest reserve and stretches of river tributaries which pass through the estates. Monitoring done at Sahabat 51, 52, and 54 estates was covered in previous assessment in 2014. Complied Major Compliance During current assessment in 2015 at Sahabat 50 and 53 estates, it is verified that these 2 estates have short stretches bordering partly with the Tabin Forest Reserve (Hutan Simpan Tabin) on the northern boundary. The monitoring needed was verified during current on-site assessment in 2015. See findings on status of implementation done, under C5.2.3 & 5.2.4 below. 5.2.2 Where rare, threatened or endangered (RTE) species, or HCVs, are present or are affected by plantation or mill operations, appropriate measures that are expected to maintain and/or enhance them shall be implemented through an action plan. Major Compliance 5.2.3 There shall be a programme to regularly educate the workforce about the status of these RTE species, and appropriate disciplinary measures shall be instigated in accordance with company rules and national law if any individual working for the company is found to capture, harm, collect or kill these species. The Management action plans were established and potential RTE species were identified. Monitoring outcomes were reviewed by the Estate managers. The action plans had identified monitoring via regular patrolling, placing of signages and the recording of such activities. Signages prohibiting any illegal hunting, fishing or collecting activities were to be erected and maintained. It is verified that these activities were reviewed at the estates. Complied The program to regularly educate the workforce and community about the status of the potential RTE species were established and had indicated ongoing consultations with the relevant authorities such as the Wildlife Protection Dept. Complied There is evidence of commitment to discourage any illegal or inappropriate hunting, fishing or collecting activities via the signages erected which prohibit such activities. Minor Compliance Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 5.2.4 Where an action plan has been created there shall be ongoing monitoring: • The status of HCV and RTE species that are affected by plantation or mill operations shall be documented and reported; • Outcomes of monitoring shall be fed back into the action plan. Minor Compliance Page 30 of 70 Current assessment verified that patrols at the 2 estates audited i.e. Sahabat 50 & 53 were carried out and some findings recorded by the respective Estate Assistants for the identified conservation and buffer zone areas. Some recordings i.e. patrol sheets stated occasional sightings of wildlife present such as monkeys (long tailed macaques) and birds (herons) were maintained. However, based on site visits at estate boundaries of Ladang Sahabat 50 and 53, near the Forest Reserves i.e. Tabin Forest Reserve, it is noted that there was inadequate signages (which prohibits incursions and entry) at strategic locations along the said boundary. Records of monitoring and sighting though maintained are brief. There were no records of meetings made with Forestry and Wildlife personnel for inputs during review of the management plan. Thus, a Minor NC was issued in ASA-01. NC: AL-01 Minor Note: OBS: AL-01 (2014) was not adequately implemented 5.2.5 Where HCV set-asides with existing rights of local communities have been identified, there shall be evidence of a negotiated agreement that optimally safeguards both the HCVs and these rights. It is verified that there has been no instance of HCV set-aside that conflicts with the rights of local communities at the PMU estates visited. Thus negotiated agreement of such nature is not applicable. Not applicable Minor Compliance Criterion 5.3 Waste is reduced, recycled, re-used and disposed of in an environmentally and socially responsible manner. Indicators Findings and Objective Evidence Compliance 5.3.1 All waste products and sources of pollution shall be identified and documented. Visits made to POM and sample PMU estates showed that all waste products and sources of pollution were identified and documented. The documentation and identification of all the waste products such as scheduled waste, domestic waste , clinical waste and recyclable waste such as metal, plastic, mill waste and polluting materials e g. EFB, POME, Stack emissions and Boiler ashes were maintained and monitored at the PMU. Segregation of wastes i.e. general wastes and scheduled wastes was verified to be satisfactory. Proper storage areas were identified for the storage of the recyclable wastes at the estates and mill. The mill and estates also have a proper Scheduled Waste Store for storing scheduled waste until time of disposal by DOE authorized waste disposal contractors e.g. Petrojadi Sdn Bhd. Scheduled Waste identified included spent hydraulic oil (SW 305), spent lubricant oil (SW 306), used chemical containers/drums (SW 409), used filters (SW 410), clinical waste (SW 404) and used batteries (SW 102). Appropriate secondary containment for the diesel skid tanks, chemical and scheduled waste storage areas was verified to be maintained. Complied At the POM, the disposal of used chemicals and containers were done accordingly to their schedule on waste management as planned. Scheduled waste stores inspected at audited sites Complied Major Compliance 5.3.2 All chemicals and their containers shall be disposed of responsibly. Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Major Compliance and disposal was done by scheduled waste disposal company authorized and licensed by Department of Environment i.e. Petrojadi Sdn Bhd. At the Sahabat 50 & 53 estates, there are no scheduled wastes kept as all vehicle maintenance was presently done at the central township at Cenderawasih. Empty chemical containers were noted to be mainly reused for chemical mixing. Some were triple rinsed, punctured and kept at the store pending collection to be organised for the PMU collectively. Note: Verified that implementation was adequate at POM and estates during ASA-01 on NC: AL-02 (2014). 5.3.3 A waste management and disposal plan to avoid or reduce pollution shall be documented and implemented. The waste management and disposal plan were documented and available at the PMU’s Mill and Estates. Implementation of Schedule waste disposal was done using a DOE licensed contractor. Recycling of crop residues / biomass i.e. EFB and POME had been implemented. Management EFB application plans and progress reports were verified to be satisfactory. Recycling bins of three different colour codes for specific recycle waste were available in the POM and estates and were used for solid waste segregation and recycling. It is verified that solid waste management and disposal was via designated landfill sites. The landfill areas at the estates were verified to be at least more than 50 m away from any streams / water sources. However, at the POM, Sahabat 50 and Sahabat 53 estates, the implementation of the Felda policy on 3R (Reduce, Reuse, Recycle) had not been adequately implemented. For instance there was no proper segregation, storage and disposal for used metals, used tyres and plastic products at the landfill sites visited. Thus a NC was issued in ASA-01. Minor Compliance Page 31 of 70 NC: AL-01 Minor Criterion 5.4 Efficiency of fossil fuel use and the use of renewable energy is optimised. Indicators Findings and Objective Evidence Compliance 5.4.1 A plan for improving efficiency of the use of fossil fuels and to optimise renewable energy shall be in place and monitored. The use of energy in palm oil mill and line site was monitored monthly to compare the energy usage against the production of CPO. Electricity generation was through steam turbine and boiler where Palm fiber and PK shells were used as renewable energy/fuel on a 70:30 ratio basis. Monthly records of energy consumption of non-renewable and renewable fuel per metric tonne of palm product at the POM were available. Currently, the average energy usage for 2013 till July 2014 is at 0.30 kWh/mt FFB processed at the POM. At the estates, diesel consumption per metric ton FFB was also monitored on a monthly basis. Complied Minor Compliance It is verified that energy usage are being monitored at the PMU for better control and comparison of trends. Criterion 5.5 Use of fire for preparing land or replanting is avoided, except in specific situations as identified in the ASEAN guidelines or other regional best practice. Indicators Findings and Objective Evidence Compliance 5.5.1 There shall be no land The Group policy of ‘Zero open burning’ is enforced since July Complied Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 preparation by burning, other than in specific situations as identified in the ‘Guidelines for the Implementation of the ASEAN Policy on Zero Burning’ 2003. Page 32 of 70 2011. Field inspections at the estates confirmed that the palms were all matured and that there was no replanting carried out and no evidence of open burning. Major Compliance 5.5.2 Where fire has been used for preparing land for replanting, there shall be evidence of prior approval of the controlled burning as specified in ‘Guidelines for the Implementation of the ASEAN Policy on Zero Burning’ 2003. The PMU has adhered to the ‘zero burning ‘policy for replanting at the estates. There was also no evidence of any burning of domestic waste at the housing line sites and at the sanitary landfills of the estates during on site field assessment. Complied Minor Compliance Criterion 5.6 Plans to reduce pollution and emissions, including greenhouse gases, are developed, implemented and monitored. Indicators Findings and Objective Evidence Compliance 5.6.1 An assessment of all polluting activities shall be conducted, including gaseous emissions; particulate/soot emissions and effluent (see Criterion 4.4). Complied Major Compliance The PMU had reviewed the environmental impact assessment on potential pollution to water, gaseous emissions to air and contamination on land at the POM, FGVPM estates and the FELDA Settlers estates. Monitoring of POM gas emissions is being done online using the Continuous Emissions Monitoring System (CEMS) and emissions were verified to be within the permissible limits of DOE. Noted that Ringlemann Smoke charts were still maintained as a backup for the CEMS monitoring by DOE. POME treatment, monitoring and land application is monitored, maintained and adhered to DOE regulations. 5.6.2 Significant pollutants and greenhouse gas (GHG) emissions shall be identified, and plans to reduce or minimise them implemented. Identification of significant pollutants and greenhouse gas (GHG) emissions was verified e.g. POME, diesel / fuel and fertilizer. Their usage records were maintained. There was a commitment to minimise the significant pollutants. Complied Major Compliance Note: OBS: AL-01 (2014) was adequately addressed. 5.6.3 A monitoring system shall be in place, with regular reporting on progress for these significant pollutants and emissions from estate and mill operations, using appropriate tools. Verified that monitoring and reporting of the significant pollutants to water, gaseous emissions to air and contamination on land are in place. Tools and systems used include the DOE online CEMS monitoring for air emissions, water quality at discharge points as per DID regulations and SW disposal were adhering to DOE requirements Water samples were taken on monthly basis and tested by mill environment officer in charge and analyzed to ensure compliance to DOE requirements at final discharge points The water samples were sent to Felda Analytical Laboratory for analysis. The discharged water is 100% used for land application into adjacent Sahabat 50 estate of the PMU. Records are maintained and verified on-site to have met the permissible regulatory limits set by DOE. The PMU has recently completed their GHG emission report (using PalmGHG, v 2.1.1), However, the reports has yet to be submitted to the RSPO Secretariat for review and a confirmation of acceptance. Minor Compliance. Thus, NC: AL-03 was issued in ASA-01 Intertek RSPO Report: ASA-01 (Sept 2015) Final NC: AL-03 Minor INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 33 of 70 Principle 6: Responsible consideration of employees, and of individuals and communities affected by growers and mills Criterion 6.1 Aspects of plantation and mill management that have social impacts, including replanting, are identified in a participatory way, and plans to mitigate the negative impacts and promote the positive ones are made, implemented and monitored, to demonstrate continual improvement. Indicators Findings and Objective Evidence Compliance 6.1.1 A social impact assessment (SIA) including records of meetings shall be documented. A stakeholder consultation was conducted at regional level on 17 Dec. 2013 involving all plantations, POMs, internal and external stakeholders. Complied Major Compliance 6.1.2 There shall be evidence that the assessment has been done with the participation of affected parties. Major Compliance Further assessment of social impacts at the PMU level was conducted through a few methods including distribution of survey forms, e.g. in Nilam Permata POM, the survey forms were distributed on 11 Nov. 2013. At Felda Sahabat 50 the social impact was assessed through external stakeholder consultation conducted on 12 Feb. 2014. All these assessment exercises were documented and verified during the audit. The documents checked pertaining to the assessment included all social aspects of the society such as education assistance to those with special care and children of migrant workers, religious and ethical development plan. The participation of both internal and external stakeholders (including local from Governmental organizations) during the main regional stakeholder consultation was evident with the list of participants recorded. Minutes of meetings as appended to the SIA Report were maintained as records. List of stakeholders were verified and included Felda settlers, school teachers, auxiliary police, government bodies, neighbouring estates and small holders, management staff and workers (incl. representative of migrant workers i.e. Indonesians), contractors/suppliers and health clinic staff. The social impact assessed through the survey forms were filed properly and also verified during the audit in 2015. Note: Complied Verified that implementation was adequate at POM and estates during ASA-01 for NC: MNM-01 (2014) 6.1.3 Plans for avoidance or mitigation of negative impacts and promotion of the positive ones, and monitoring of impacts identified, shall be developed in consultation with the affected parties, documented and timetabled, including responsibilities for implementation. Major Compliance 6.1.4 The plans shall be reviewed as a minimum once every two years and updated as necessary, in those cases where the review has concluded that changes should be made to current practices. Included in social documents in each estate and POM visited are plans for avoidance or mitigation of negative impacts and the promotion of the positive ones. Among other issues identified in the consultation were monitoring of the contract workers, payment of wages on time, roll call attendance, water supply to workers quarters, workers permit and gambling among workers. However, in Felda Sahabat 50, it was found no specific documents have been developed showing plans to mitigate social issues identified in meetings conducted by the management. Hence, a NC was issued in ASA-01 The PMU has planned to review the plans above every year for follow-up and updating to current practices. The review is to include the participation of affected parties. The revision was conducted through survey method which questionnaire forms were distributed and analysed. Intertek RSPO Report: ASA-01 (Sept 2015) Final NC: JMD-01 Major Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 34 of 70 There shall be evidence that the review includes the participation of affected parties. Minor Compliance 6.1.5 Particular attention shall be paid to the impacts of smallholder schemes (where the plantation includes such a scheme). No smallholder scheme available located at the PMU at the time of audit. Not applicable Minor Compliance Criterion 6.2 There are open and transparent methods for communication and consultation between growers and/or millers, local communities and other affected or interested parties. Indicators Findings and Objective Evidence Compliance 6.2.1 Consultation and communication procedures shall be documented. Policy on industrial relations, i.e, “Polisi Perhubungan Sosial”, for internal and external communication and consultation is available. Among available channels of communications between the management and affected or interested parties are, the Joint Consultative Committee [JCC], daily roll call, monthly meetings, etc. Other than meetings and gatherings, affected parties also have access to workplace inspections, suggestion boxes, housing maintenance request forms to raise their concerns. All these practices are minuted and activities are recorded. Complied Organisation charts in all PMUs visited show that different responsible persons are nominated for different sectors of stakeholders. Interviews with mill and estate managers verified the understanding of their roles and responsibilities. For example, Mr. Jiwan Tambisan through non-dated assignment letter as Social Officer dated signed by En. Norazmi Chai Abdullah, Estate Manager in Felda Sahabat 50. Complied List of stakeholders are sighted and properly filed. Internal stakeholders may raise their concerns through different communication channels as mentioned in 6.2.1. External stakeholders may specifically raise their concerns through suggestion boxes and complaint form, i.e. “Rekod Pertanyaan Dan Maklumbalas” provided by each PMU. There are also records sighted where external stakeholders communicated with the PMUs with some specific requests, e.g. on time payment of contract workers wages. Note: Verified that implementation was adequate at POM and estates during ASA-01 for NC:MMN-02 (2014) Complied Major Compliance 6.2.2 A management official responsible for these issues shall be nominated. Minor Compliance 6.2.3 A list of stakeholders, records of all communication, including confirmation of receipt and that effort are made to ensure understanding by affected parties, and records of actions taken in response to input from stakeholders, shall be maintained. Minor Compliance Criterion 6.3 There is a mutually agreed and documented system for dealing with complaints and grievances, which is implemented and accepted by all affected parties. Indicators Findings and Objective Evidence Compliance 6.3.1 The system, open to all affected parties, shall resolve disputes in an effective, timely and appropriate manner, ensuring anonymity of complainants and whistleblowers, where requested. The PMU has an established and documented system for dealing with complaints and grievances and it was implemented through Manual Lestari 1A [ML-1A/L2-PR4(0)]. Respect of anonymity and protection of complainants is provided through “Polisi Pemberian Maklumat”, dated 18 Jan. 2013 signed by Dato’ Sabri Ahmad, Group President and 2.12 Polisi Pemberian Maklumat (Whistle Blowing) [ML-1A/L2-PO12(0)]. The record shows that ‘Complaints and Grievances Book’ in all Complied Major Compliance Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 35 of 70 estates visited are still active in recording complaints/requests made by employees and Scheme Smallholders. However, in most cases, complaints received through regular meetings and house visits conducted at the settlers level. Latest entry in grievance book for example in Felda Sahabat 50 was on 9 Dec.2014 from Jinis regarding status of investment in Koperasi Permodalan Felda [KPF]. 6.3.2 Documentation of both the process by which a dispute was resolved and the outcome shall be available. Minor Compliance Complaints and grievances are handled by respective responsible persons. Outcomes from the actions taken are recorded in different manners, e.g. meeting minutes and payment vouchers to contractors. Date of action commencement and status of each action are stated clearly. Complied Criterion 6.4 Any negotiations concerning compensation for loss of legal, customary or user rights are dealt with through a documented system that enables indigenous peoples, local communities and other stakeholders to express their views through their own representative institutions. Indicators Findings and Objective Evidence Compliance 6.4.1 A procedure for identifying legal, customary or user rights, and a procedure for identifying people entitled to compensation, shall be in place. The PMU has a documented procedure for identifying legal and customary rights and procedure for identifying people entitled to compensation have been maintained. There were no borders which were adjacent to any villages or native land in the PMU. Therefore, no cases requiring any negotiation or compensation pertaining to these criteria. There have been no changes in this status as at the period of verification on site. Complied There is a procedure for calculating and distributing compensation. To date, there has been no dispute by any parties relating to legal, customary or user rights at the PMU. Complied At the time of audit, there has been no dispute by any parties relating to legal, customary or user rights at the PMU. Therefore the process and outcome of compensation could not be observed. Complied Major Compliance 6.4.2 A procedure for calculating and distributing fair compensation (monetary or otherwise) shall be established and implemented, monitored and evaluated in a participatory way, and corrective actions taken as a result of this evaluation. This procedure shall take into account: gender differences in the power to claim rights, ownership and access to land; differences of transmigrants and long-established communities; and differences in ethnic groups’ proof of legal versus communal ownership of land. Minor Compliance 6.4.3 The process and outcome of any negotiated agreements and compensation claims shall be documented, with evidence of the participation of affected parties, and made publicly available. Major Compliance Criterion 6.5 Pay and conditions for employees and for contract workers always meet at least legal or industry minimum standards and are sufficient to provide decent living wages. Indicators Findings and Objective Evidence Compliance 6.5.1 Documentation of pay and conditions shall be available. Only local workers are hired at the POM and in all the estates offices. Documentation and conditions of pay for foreign workers hired in the POM and all estates visited are available for verification. Employment agreement with foreign workers, who Complied Major Compliance Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 36 of 70 are mostly from Indonesia, stated all statutory fringe benefits and eligible incentives, e.g. working hours, overtime, leave and medical benefits, maternity leave for women, insurance coverage, deductions, resignation notice period, company rules. Starting mid-2015 new set of workers contract, i.e. version 10.0 [Sep. 2014], Felda foreign workers employment procedures require the contract to be explained by Executives from Unit Tenaga Kerja [UTK] to potential migrant workers in Tarakan, Indonesia before the contracts are signed. The payment slips for foreign workers at the POM and estates visited are easy to understand and this fact was further verified th with migrant workers. Payments are made latest by 7 of each month. Payment slips for foreign and local workers hired by the contractors and settlers’ cooperatives also verified as compliance to the Minimum Wages Order 2012. Representatives from contractors were interviewed personally to confirm these facts, e.g. En. Udin from Syarikat T. Jaya Abadi, En. Burhanuddin from Hana Syafiqa Sdn. Bhd. and En. Syahril from Hjh. Samintang Ent. Holidays entitlements as required by the laws are satisfactorily fulfilled, e.g. annual leaves, public holidays and maternity leave. Payments for unused annual leaves in December 2014 were sighted at the POM and estate offices. 6.5.2 Labour laws, union agreements or direct contracts of employment detailing payments and conditions of employment (e.g. working hours, deductions, overtime, sickness, holiday entitlement, maternity leave, reasons for dismissal, period of notice, etc.) shall be available in the languages understood by the workers or explained carefully to them by a management official. Minor Compliance Offer letters and signed “Pengakuan Penerimaan Syarat-syarat Perkhidmatan Petugas Syarikat Kumpulan Felda & Kod Etika dan Tatalaku Petugas Syarikat Kumpulan Felda yang berkuatkuasa Mulai 1 Januari 2010” for local workers are sighted. Documented employment contract, i.e. “Surat Perjanjian Pekerjaan diantara Felda Global Ventures Plantations (M) Sdn. Bhd. (974143 – H) dengan Pekerja Asing Indonesia” verion 10.0, [Sep. 2014] for foreign workers hired by Felda estates were sighted during the audit. The document covers all issue such as working hours, deductions, overtime, sickness, holiday entitlement, maternity leave, and reasons for dismissal, period of notice made available in Bahasa Malaysia which is understood by the workers. In July 2015 field workers report submitted by Felda Sahabat 53 to Felda Regional Office listed 29 workers receiving less than RM800 as required in minimum wages regulation due to absent from work, e.g. Nurlia Hakim absent 6 days Beh Sarap absent 2 days Hasriani Ranmi absent 2 days Some of the workers are already issued with warning letters, e.g. Nurlia Hakim dated 4 Aug. 2015. In Felda Sahabat 50, Mohd Noor Sabtal also received the same warning letter dated 20 Oct. 2014 Working conditions of workers hired by contractors are satisfactory. No signed contract, but basic understanding between the contractors and the foreign workers are type of jobs offered, rate and payment period should be fulfilled satisfactorily. Passports, permits and insurance are managed by the contractors. Documents for renewal of work permits, e.g. contractor’s application for foreign workers quota were verified. It was also found the workers received more than required minimum wages if the workers reached the daily target and working the whole month without absent. Payment is calculated Intertek RSPO Report: ASA-01 (Sept 2015) Final Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 based on piece rate, thus the workers have to reach certain target per day as well in order to reach the minimum pay of RM900/month. However, the rate offered is higher than what is offered by Felda but comes with lesser fringe benefits. Foreign as well as local workers hired by Felda and the contractors are provided with free housing and clean water supply, free electricity, medical benefits, insurance cover and basic amenities that over all constitutes decent living for the employees. 6.5.3 Growers and millers shall provide adequate housing, water supplies, medical, educational and welfare amenities to national standards or above, where no such public facilities are available or accessible. Minor Compliance Amenities Act 1990 (Act 446) is yet to be enforced by Sabah Labour Department. However, the PMU is noted to have provided adequate amenities to their local workers, foreign workers as well as the Scheme Smallholders. Site visits to foreign workers’ quarters as well as the staff quarters and interviews with their dependents revealed their general satisfaction with their housing conditions and amenities. Housing, electricity and water supply All Felda staff and foreign workers are provided with proper housing. Electricity and water billing system for Felda Staff are based on pay-per-use but free-of-charge for foreign workers. 24hour electricity and water supply to all residents in the complex. Rubbish is collected every third day. Foreign workers hired by the contractors are also provided with proper accommodation by Felda management. Note: OBS: MNM-01 (2014) was adequately implemented. Schools For local children, includes children of Felda staff, there are government primary, secondary and religious schools in the vicinity of the PMUs. Transport is provided free for schools children daily. Foreign workers are not allowed to bring their family from abroad. However for foreign workers who had been in Sabah before immigration enforcement of the regulation, their children are schooled in a privately managed school, i.e. Yayasan Peduli. Felda is responsible for the maintenance of the school building and contributing to the wages of the teachers. Transport to and from the school for foreign workers children is provide free of charge. Sundry shops Sundry shops and other facilities are available in the vicinity of the PMUs, e.g. banks, petrol station, fresh market, night market, restaurants and other eating places. Crèche ( Rumah Asuhan Kanak-kanak) Government managed kindergartens, i.e. Tadika KEMAS, are available in all estates visited for pre-school children. Crèches is available for each housing areas at PMU Nilam Permata. Babysitter salary was paid by the respective estates. Onsite visit to the crèche found that it was well kept and conducive for care of infant and babies. The number of babysitters at the estate crèches was noted in the ratio of 1 Intertek RSPO Report: ASA-01 (Sept 2015) Final Page 37 of 70 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 38 of 70 babysitter to about 10 infants. Note: OBS: MNM-01 (2014) was adequately implemented. Medical clinics A government managed clinics is available at the vicinity of the PMUs. Medical allowance limit for married Felda staff is RM400/year and bachelor staff is RM200/year. Foreign workers hired by Felda are entitled for RM200/year of medical allowance. Transport to and from the clinics are provided free for Felda staff and the foreign workers. Felda foreign workers are covered by insurance underwritten by Etiqa Takaful, i.e. through Foreign Workers Compensation Scheme. The insurance are still valid at the time of audit. Contractors hired foreign workers are also covered by insurance as part of the requirement for awarding a contract and in acquiring valid working permit. 6.5.4 Growers and millers shall make demonstrable efforts to monitor and improve workers’ access to adequate, sufficient and affordable food. In April 2015, the Sabah Immigration Department have started to process applications for foreign workers quota from local contractors providing services within the plantation sector. One contractor found to apply for 10 foreign workers quota when he is actually hiring 12 foreign workers. There is lack of monitoring from the management to ensure all foreign workers hired by the contractors are legal and have proper working permits. Hence, an Observation was issued in ASA-01. OBS: JMD-01 Food for the workers provided through sundry shops in each of the PMU estates verified to be adequate and affordable. Complied Minor Compliance Criterion 6.6 The employer respects the rights of all personnel to form and join trade unions of their choice and to bargain collectively. Where the right to freedom of association and collective bargaining are restricted under law, the employer facilitates parallel means of independent and free association and bargaining for all such personnel. Indicators 6.6.1 A published statement in local languages recognising freedom of association shall be available. Major Compliance 6.6.2 Minutes of meetings with main trade unions or workers representatives shall be documented. Minor Compliance Findings and Objective Evidence Compliance The published statements of policy dated 1 June 2014 which recognizes the employee’s freedom of association, was found to be available and widely displayed in all notice boards of the PMU. Kesatuan Pekerja-Pekerja Felda Plantations. is a platform through which the members negotiate collectively with the management of FELDA. Complied The estate management had formed the JCC “Jawatankuasa Penyelaras KKP Wilayah Sahabat” as a mechanism to cater to the collective bargaining and needs of the workers. The JCC meetings are held every 3 months. Records of meetings were updated, kept and available. Note: OBS: MNM-02 (2014) was adequately implemented. Complied st Criterion 6.7 Children are not employed or exploited. Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Indicators Findings and Objective Evidence 6.7.1 There shall be documentary evidence that minimum age requirements are met. The PMU has a policy of not employing child labor i.e. persons below 18 years old in accordance with Employment Act 265 as st evidenced in “ Polisi Pekerja Kanak-kanak” dated 1 June 2014. This policy is displayed at strategic public places. Employees and workers profile were sighted during the audit. No underage workers found. This fact was further verified through interviews with staff and workers in the PMUs. Passport photos and birthdays of the foreign workers hired by Felda were checked and none of them found to be underage. During roll calls and meetings the estate management has repeatedly reminded and briefed the workers with regards to the company policy on minimum age. However, it was found children are still helping their parents working with the contractors in performing some tasks in the estates, e.g. picking loose fruits and loading. Monitoring activities to prevent such issues is lacking at the management level. Hence, an Observation was issued in ASA-01. Major Compliance Page 39 of 70 Compliance OBS:JMD-02 Criterion 6.8 Any form of discrimination based on race, caste, national origin, religion, disability, gender, sexual orientation, union membership, political affiliation, or age, is prohibited. Indicators Findings and Objective Evidence Compliance 6.8.1 A publicly available equal opportunities policy including identification of relevant/affected groups in the local environment shall be documented. The PMU has a publicly displayed documented policy on equal opportunities, i.e. “Polisi Kesetaraan Peluang”, dated 20 Dis. 2010, signed by Dato’Dzulkifli Abd. Wahab, Pengarah Besar Felda. The policy stressed on non-discrimination based on race, caste, nationality, religion, gender, sexual orientation, disability/handicap, and union/political affiliations. However, positive discrimination for the benefit of certain society groups may be allowed after consultation. Complied Felda as an organisation adopted the “Polisi Pengambilan Pekerja Asing” dated 1 Jul. 2013. The employment of foreign workers was implemented without affecting the opportunities for local communities. Local workers at the POM and estate offices are covered under SOCSO scheme, whilst, migrant workers working atall estates visited are covered under Foreign Workers Compensation scheme (FWCS) underwritten by Etiqa Takaful. Insurance covers sighted shows validity at least until Apr. 2016. Interviews foreign workers revealed satisfaction with the PMUs for job opportunities and they enjoy all common amenities like free housing, free water and electricity supplies and medical care. They are aware that their grievances can be raised through various channels, especially the regular roll call meetings they are attending every morning. Complied Depending on the nature of work positions, The PMU management takes into considerations the needs for technical qualifications/experience and related skills in recruitment selection, hiring and promotion exercises. It was verified that the promotions to higher position at the estates and POM were based on evaluations which considered the skill, capabilities, qualities and medical fitness of the employees. Thus, in the estates visited, some of foreign workers are promoted to mandore and supervisor positions in-charge of some inexperience local workers. Complied Major Compliance 6.8.2 Evidence shall be provided that employees and groups including local communities, women, and migrant workers have not been discriminated against. Major Compliance 6.8.3 It shall be demonstrated that recruitment selection, hiring and promotion are based on skills, capabilities, qualities, and medical fitness necessary for the jobs available. Minor Compliance Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 40 of 70 Criterion 6.9 There is no harassment or abuse in the work place, and reproductive rights are protected. Indicators Findings and Objective Evidence 6.9.1 A policy to prevent sexual and all other forms of harassment and violence shall be implemented and communicated to all levels of the workforce. A documented policy to prevent sexual harassment and violence “Polisi Gangguan Seksual dan Keganasan” is available and publicly displayed, i.e. “Polisi Gangguan Seksual Dan Keganasan”, dated 28 Jun. 2011 signed by Dato’ Dzulkifli Abd. Wahab, Pengarah Besar Felda and “Polisi Gangguan Sesual Keganasan Serta Hak Kebebasan Reproduksi”, at the POM dated 1 June 2014 signed by Mohammed Emir Mavani Abdullah, President and Chairman of FGV. Major Compliance Compliance Gender committees are formed in the POM and in the estates. Latest Gender Committee meeting for the whole PMU was on 26 Aug. 2015 conducted in Felda Sahabat 50 by Regional Safety and Health Officer. 6.9.2 A policy to protect the reproductive rights of all, especially of women, shall be implemented and communicated to all levels of the workforce. Major Compliance 6.9.3 A specific grievance mechanism which respects anonymity and protects complainants where requested shall be established, implemented, and communicated to all levels of the workforce. Minor Compliance The PMU’s commitment to protect the reproductive rights and rights to have a family of the workers especially women is evidently stated in the policy to prevent sexual harassment and violence “Polisi Gangguan Seksual Dan Keganasan”, dated 28 Jun. 2011 signed by Dato’ Dzulkifli Abd. Wahab, Pengarah Besar Felda. Local female staff is fully aware that they are entitled for two months paid maternity leave. However, no female Felda staff applied for maternity leave between 2014 and 2015. Complaint and grievance procedures “Prosedur Menangani Aduan dan Rungutan dan Polisi Pemberian Maklumat / whistle blowing” are available to manage grievances and complaints from internal and external stakeholders. “Polisi Pemberian Maklumat” circulated in a memo dated 24 Feb. 2015 with reference (1)FGVHB/GIA/WB (2015) specifically mentioned protection/secrecy of the complainants. Manual Lestari 1A,ML!A/L2PR4(1), 7.0 “Perlindungan dan Kerahsiaan” also specifically covered the secrecy of complainant identity. Management confirmed that there has been no report of sexual harassment in the PMU at the time of audit. However, In Felda Sahabat 50, it was found the Chairperson of the Gender Committee is not aware of grievance handling procedures for sexual harassment cases. Complied NC: JMD-02 Major Note: Corrective action NC: MNM-03 (2014) was not adequately implemented. Previous Minor NC was upgraded to Major NC in ASA-01. Criterion 6.10 Growers and millers deal fairly and transparently with smallholders and other local businesses. Indicators Findings and Objective Evidence Compliance 6.10.1 Current and past prices paid for Fresh Fruit Bunches (FFB) shall be publicly available. Onsite audit verified that the current and past prices paid for FFB pricing were displayed at the Mill and Estate offices. FFB price paid per delivery is also stated in each truck delivery slip issued by the mill. Complied FFB prices were made available at the POM office’s external Notice Board and mill office records. The POM has treated outgrowers and other local business fairly. Pricing mechanism for Complied Minor Compliance 6.10.2 Evidence shall be available that growers/millers have explained FFB pricing, and pricing Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 mechanisms for FFB and inputs/services shall be documented (where these are under the control of the mill or plantation). Major Compliance 6.10.3 Evidence shall be available that all parties understand the contractual agreements they enter into, and that contracts are fair, legal and transparent. Minor Compliance 6.10.4 Agreed payments shall be made in a timely manner. Minor Compliance Page 41 of 70 FFB is fair and transparent and was set based on 20 % OER and FFB grading as per MPOB approved / licensed graders and based MPOB specification. Current and past prices paid for FFB were publicly available and verified through interviews. Mechanisms are available to the public upon request. Stakeholder interviews conducted during this assessment with suppliers, contractors, and relevant parties including local and foreign workers confirmed that understand the contractual agreements (such as terms and payment) they enter into with the PMU. They also consider the business transactions as fair and transparent. th Agreed payments are made promptly within the 7 day of the following month. Through interviews made, there is no evidence to suggest of any unfair business practices with the local businesses. Complied Complied Criterion 6.11 Growers and millers contribute to local sustainable development where appropriate. Indicators Findings and Objective Evidence Compliance 6.11.1 Contributions to local development that are based on the results of consultation with local communities shall be demonstrated. The PMU’s contribution towards local communities had been evidenced in several social areas and verified during on site visit as follows: Complied • Hari Pekerja Ladang Sahabat 50 Tahun 2014 Minor Compliance • Majlis Pembahagian Kurma in June 2015. • Sumbangan Ikhlas Mangsa Kebakaran Rumah Pekerja Ladang Sahabat in Feb. 2015. 6.11.2 Where there are scheme smallholders, there shall be evidence that efforts and/or resources have been allocated to improve smallholder productivity It was verified that there were no smallholder scheme programs at the Nilam Permata PMU estates. Not Applicable Minor Compliance Criterion 6.12 No forms of forced or trafficked labour are used. 6.12.1 There shall be evidence that no forms of forced or trafficked labour are used. Major Compliance In general Felda is adopting “Polisi Pengambilan Pekerja Asing” dated 1 June 2014 signed by Mohammed Emir Mavani Abdullah, President and CEO FGV with regards to the issue of trafficked labour. The policy clearly stated all foreign workers hired by Felda are acquired through legal channels. Audit of employment records such as work permits in the estate offices confirmed that all migrant workers were recruited through legal means and according to the regulatory requirements. Unit Tenaga Kerja, FELDA Global Ventures [FGV] is the main unit organising recruitment of new foreign workers in collaboration with private recruitment agencies in the country of origin. PMUs responsibilities are only to allocate each foreign worker with suitable accommodation and offer them enough jobs in a month. It was observed that upon arrival at the estate all foreign workers had already filled a form stating their consent for the management office to keep the passport on their behalf. The main reason for this practice is for safekeeping and smooth work permit renewal process each year. Copy of the passport with Intertek RSPO Report: ASA-01 (Sept 2015) Final Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 42 of 70 official stamp from the office will be provided to the foreign workers should they require it. But the original passport will be given if the foreign workers are applying for long leaves to go back to their home country. Interviews with foreign workers and their dependents in the workers quarters confirmed that there were no forced or trafficked labours. 6.12.2 Where applicable, it shall be demonstrated that no contract substitution has occurred. Minor Compliance 6.12.3 Where temporary or migrant workers are employed, a special labour policy and procedures shall be established and implemented. Major Compliance There was no evidence of contract substitution and this was confirmed from interviews with workers and relevant stakeholders. Contract between Felda and the foreign workers are already explained even before they agreed to join in their respective home country. Complied The special policy on recruitment of foreign workers “Polisi Pengambilan Pekerja Asing” and equal opportunities “Polisi Kesetaraan Peluang” are established and the implementations are verified to be satisfactory. Review on employment contracts of foreign workers also confirmed that the policies, including minimum wages have also been duly implemented. Complied Criterion 6.13 Growers and millers respect human rights. Indicators Findings and Objective Evidence Compliance 6.13.1 A policy to respect human rights shall be documented and communicated to all levels of the workforce and operations (see Criteria 1.2 and 2.1). Felda in general is adopting “Polisi Hak Asasi Manusia”, dated 1 June 2014 signed by Datuk Faizoull Ahmad, Pengarah Besar Felda. This policy similar with all other policies adopted by Felda are communicated to all stakeholder by displaying the policies in public places, briefing during morning roll calls, etc. Complied The PMU is in collaboration the Yayasan Peduli Pendidikan Anak Indonesia (YPPAI) which is an NGO catering to the education needs of the children of school going age for the Indonesian foreign workers both primary and secondary. It was verified that transport has been provided free for children of the workers and the PMU has maintained contribution to the monthly operation of both the primary and secondary level of these schools. Complied Major Compliance 6.13.2 As long as children of plantation workers of Sabah and Sarawak are not secured a right to go to government school, the plantation companies should engage in a process to secure the children of the plantation workers access to education as a moral obligation. Minor Compliance Principle 7: Responsible development of new plantings KKS Nilam Permata PMU has documented procedures for this development but to date has not carried any new plantings after November 2005. Therefore, the requirements of Principle 7 are not applicable during this assessment. Principle 8: Commitment to continuous improvement in key areas of activity Criterion 8.1 Growers and millers regularly monitor and review their activities, and develop and implement action plans that allow demonstrable continual improvement in key operations. Indicators Findings and Objective Evidence Compliance 8.1.1 The action plan for continual improvement shall be implemented, based on a consideration of the main social The PMU had planned and progressively implemented the continual improvement activities, both at the POM and estates audited as follows: Complied Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 and environmental impacts and opportunities of the grower/mill, and shall include a range of Indicators covered by these Principles and Criteria. For Agricultural Practices: • Reduction in use of paraquat gradually. • As a minimum, these shall include, but are not necessarily be limited to: Ensuring that workers remove the ‘voluntary oil palm seedlings’ (VOPS) i.e. collected from the fields where they were working the previous day, to reduce the use of herbicides to eradicate these wild oil palm seedlings. • • Reduction in use of pesticides (Criterion 4.6); Increase planting of beneficial plants (Turnera subulata, Cassia cobanensis and Antigonon leptopus); For Environmental impacts • Environmental impacts (Criteria 4.3, 5.1 and 5.2); • Smart weeding “low volume spraying technique” i.e. to reduce use of water and pesticides; • Waste reduction (Criterion 5.3); • Reuse fertilizer bags; • Pollution and greenhouse gas (GHG) emissions (Criteria 5.6 and 7.8); • Social impacts (Criterion 6.1); • Encourage optimising the yield of the supply base. Major Compliance Page 43 of 70 • Return pesticide containers to suppliers; • Segregation of disposal of waste (plastic, paper and scrap metals). For Social impacts: • Maintenance of buildings and contributing to wages of teachers in Yayasan Peduli. • Free transportation to and from the schools for local and foreign workers. • Workers Day celebrations • Community donation for the less fortunate. 3.1.1 Supply Chain Certification Standards Findings - on CPO Mill The Supply Chain model applied at KKS Nilam Permata Grouping POM during this assessment is Module E – CPO Mills: Mass Balance (MB). Details of findings are as follows: E.1 Definition Indicators Findings and Objective Evidence Compliance E.1.1 The POM processed FFB from its own supply base and Outside Crop Producers (see Section 1.8). The CPO Mill is therefore applying the Mass Balance (MB) module. Complied Indicators Findings and Objective Evidence Compliance E.2.1 The estimated tonnage of CPO and PK products that could potentially be produced by the POM was recorded in this Assessment Report. This figure represents the total volume of certified palm oil product (CPO and PK) that the certified mill is allowed to deliver in a year. The actual tonnage produced has been recorded in each Complied Certification for CPO mills is necessary to verify the volumes of certified and uncertified FFB entering the mill and volume sales of RSPO certified producers. A mill may be taking delivery of FFB from uncertified growers, in addition to those from its own certified land base. In that scenario, the mill can claim only the volume of oil palm products produced from processing of the certified FFB as MB. E.2 Explanation The estimated tonnage of CPO and PK products that could potentially be produced by the certified mill must be recorded by the CB in the public summary of the P&C certification Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 44 of 70 report. This figure represents the total volume of certified palm oil product (CPO and PK) that the certified mill is allowed to deliver in a year. The actual tonnage produced should then be recorded in each subsequent annual surveillance report. annual surveillance report (see Section 1.8 Table 6 and Table 7). E.2.2 The POM met all registration and reporting requirements for the appropriate supply chain through the RSPO Supply Chain managing organization (RSPO IT platform or Book and Claim). Complied A documented Supply Chain Procedure Doc No. FGVPMRSPO SCCS Issue 2.0 rev 1.0 SOP for Mill RSPO Supply Chain Certification System had been established and implemented for Module E: Mass Balance (MB) system. The procedure covered the implementation of all elements of MB Module. Complied a) Complete and up to date procedures covering the implementation of all the elements in these requirements The documented procedure and its implementation confirmed to have complied with all the specified requirements of Mass Balance (MB) Module E. Complied b) The name of the person having overall responsibility for and authority over the implementation of these requirements and compliance with all applicable requirements. This person shall be able to demonstrate awareness of the site’s procedures for the implementation of this standard. POM’s Mill Manager, Ahmad Jamaluddin Makhtar had been appointed as the person with overall responsibility for the Supply Chain aspects of FFB receipts, processing and shipping of CPO, PK and palm products. Interview of the Mill Manager and other relevant staff verified their knowledge of the RSPO Supply Chain Certification requirements and its implementation for the respective areas of operations. Refresher training on RSPO SCC awareness was conducted on 12 July 2015 (6 personnel attended) and recorded. The POM organization chart and job responsibilities of employees (Mill Manager, Assistant Managers, Engineers, Assistant Engineers, Technicians, Security Officer, Weighbridge Operator, Laboratory Chemist and clerks) have been appropriately documented. Documented procedure Supply Chain described controls for receiving and processing both certified and non-certified FFB (from external sources). All supplies of FFB were subjected to verification of FFB Consignment Note by weighbridge personnel and quality checks (Crop Quality Report - grading chit) by the mill personnel to determine the origin, quantity and quality of the FFB. The Weighbridge Ticket for FFB indicated the date, vehicle number, estate & field number, harvesting date, security seal number and weight. Monthly FFB and CPO/PK Report till Aug 2015 were verified to have complied with requirements of the MB Module whereby the Palm Oil Mill received and processed FFB from its own estates and external sources. Complied The mill must also meet all registration and reporting requirements for the appropriate supply chain through the RSPO supply chain managing organization (RSPO IT platform or book and claim). E.3 Documented procedures E.3.1 The site shall have written procedures and/or work instructions to ensure the implementation of all the elements specified in these requirements. This shall include at minimum the following: E.3.2 The site shall have documented procedures for receiving and processing certified and non-certified FFBs. Complied E.4 Purchasing and goods in Indicators Findings and Objective Evidence Intertek RSPO Report: ASA-01 (Sept 2015) Final Compliance INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 E.4.1 The facility shall verify and document the tonnages and sources of certified and non-certified FFBs received. E.4.2 The facility shall inform the CB immediately if there is a projected overproduction of certified tonnage. The Mill verifies and records tonnages and supply source of FFB received at the weighbridge in the delivery notes and weighbridge tickets and all FFB data are entered by the weighing clerk into the Felda computer system or reporting spreadsheet on daily basis Deliveries of FFB made by transport contractors, Felda Transport Services. Noted that there are FFB received from external sources which are also processed by the POM, are considered as noncertified FFB using the Mass Balance Module. Daily and monthly reports are submitted to the Sabah Zone Office and Kuala Lumpur Head Office. Performance Report (MPR) system. Production Report for 2014 and from Jan 2015 till to date is verified to be maintained as Mass Balance palm products. Documented Supply Chain SOP had specified that the responsible POM personnel shall check production quantity against the certified amount and notify RSPO, the CB and PSQM Department of any projected overproduction of certified tonnage. So far, there is no projected overproduction. Page 45 of 70 Complied Complied E.5 Record keeping Indicators Findings and Objective Evidence Compliance E.5.1 The SOP established a retention period of at 10 years for all records and reports. Pertinent records were filed, accessible and retrievable. The main records retained are FFB Consignment Note, Weighbridge Tickets, Collection Note, Despatch of CPO, MPOB L3 form. Inspection of records at the POM confirmed these were accurate and complete. The POM had maintained a monthly summary of all receipts of FFB, production tonnage and dispatch of CPO and PK. This inventory was balanced every 3 months. Transaction documents and bookkeeping of CPO and PK were done daily and monthly summary report of FFB receipt, FFB processed, CPO production, PK production and balance stocks submitted to the Sabah Zone Office and Kuala Lumpur Head Office. The two weighbridges at the Mill are duly calibrated and calibration certificates found to be in order. There is no PKO and Palm Kernel mill at the said POM facility. PK are sold and delivered to Kilang Isi Sawit Sahabat, Wilayah Sahabat. Deduction and conversion ratios for the volumes of CPO delivered from the Palm Oil Mill have been appropriately done and recorded. All deliveries of the MB sales are from positive stock. Complied There is no such outsourcing activity done at this POM. Not Applicable a) The site shall record and balance all receipts of RSPO certified FFB and deliveries of RSPO certified CPO and PK on a three-monthly basis. b) All volumes of palm oil and palm kernel oil that are delivered are deducted from the material accounting system according to conversion ratios stated by RSPO. c) The site can only deliver Mass Balance sales from a positive stock. Positive stock can include product ordered for delivery within three months. However, a site is allowed to sell short.(i.e. product can be sold before it is in stock). E.5.2 In cases where a mill outsources activities to an independent (not owned by the same organization) palm kernel crush, the crush still falls under the responsibility of the mill and does not need to be separately certified. The mill has to ensure that the crush is covered through a signed and enforceable agreement. 3.1.2 Status on Supply Chain on POM: Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 46 of 70 Based on the documents and records presented during the on-site verifications made, it is concluded that the POM has been able to comply with the requirements of the RSPO SCCS under the ‘MB’ module and is thus eligible for ‘MB’ trading for its palm products for year 2015/2016. 3.1.3 Status on Trading of Certified Palm Products by PMU: The POM has monitored the trading of the RSPO CSPO and CSPK via RSPO eTrace. The records maintained at the POM relied on internal communications and instructions received from the FGVPM HQ, KL (Logistics Dept) on the deliveries of the CSPO and CSPK. The tonnages of certified products traded, verified during current assessment are as follows: CSPO - Actual Jan-Dec 2014 (MT) 0 CSPK - Actual Jan-Dec 2014 (MT) 0 CSPO - Actual Jan 2015 till current (MT) 17,500.00 CSPK - Actual Jan 2015 till current (MT) 0 Book & Claim (GreenPalm) ISCC 0 0 0 0 0 0 0 0 Total Traded 0 0 17,500.00 0 Actual Produced 0 0 32,900.69 8,215.17 RSPO MB Notes: • There was no trade for certified products in 2014 as the PMU achieved RSPO certification in Dec 2014 only. • CPO is delivered out as either as CSPO or non-CSPO according to contract issued from HQ. • PK is delivered out as either as CSPK or non-CSPK according to contract issued from HQ. • Trading under Book & Claim (GreenPalm) is under a single FGVPM account • There is no trade under ISCC as the PMU is not certified for ISCC. Based on records maintained at the POM, it was verified that the total tonnage of the certified products traded has not exceeded the annual certified quantity. 3.2 Status of Identified Noncompliance and Corrective Actions, Observations and Positive Elements. The status of the Noncompliances (NCR) and Observations (OBS) identified against the MYNI Compliance Indicators is as per the details below: Assessment Type Year Noncompliance (NCR) Observations (OBS) Main Assessment 2014 7 (3-Major & 4-Minor) 6 Follow up status Actions taken on the NCRs and OBS were verified during ASA-01. Some actions found to be inadequately implemented and related NCR were issued in ASA-01. Annual Surveillance Assessment-01 2015 8 (4-Major & 4-Minor) 3 Year 2014: Main Assessment (7- NCRs) NCR # MYNI Indicator CFK-01 4.4.2 Details of NCR Date issued: 29 Aug 2014 Intertek RSPO Report: ASA-01 (Sept 2015) Final Next assessment (ASA-02) INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 - Major Page 47 of 70 Nonconformance: On Sahabat 54 Estate, for the stream running between F 15 and F 23, there were no buffer zone marking and maintenance of it. The palm circles had been sprayed with pesticide (Herbicide). The hectarage of areas set aside as Buffer zones have yet to be estimated at the Sahabat estates 51, 52 and 54. Root Cause and Corrective Action: Buffer zone signages for the areas mentioned were not properly put. Signages for the ‘Buffer zone’ and ‘No Spraying of Chemicals’ will be prepared to ensure no chemical applications at the ‘Buffer zone’ areas. Communication notices, briefing and warning will be given to the workers and contractors. Photographs for the completed signages and documentation will be submitted. Verification for closure: On site verification was followed up and conducted by HQ-PSQM representative. Buffer zones and signages were confirmed to have been erected and records of briefings done were available and photographs were taken on site and submitted to CB auditor. The evidences submitted were reviewed and accepted for the closure of NC. NC status verified by auditor: AL Date closed: 27 Oct 2014 Verification (for effectiveness): Verified that implementation was adequate at audited estates during ASA-01. NC status verified by auditor: CBK & AL NCR # MYNI Indicator CFK-02 - Major 4.7.1 Date verified: 4 Sept 2015 Details of NCR Date issued: 29 Aug 2014 Nonconformance: On Sahabat 54 Estate F 15 harvesting operation, the harvester did not wear safety helmet although he had been provided with it. Root Cause and Corrective Action: Estate supervisors & mandores have not properly monitored the wearing of PPE at the fields. Re-briefing will be done for all Supervisor, Mandores and field workers on the wearing of PPE. Training records will be updated and issuance of PPE will be monitored. Verification for closure: On site verification was followed up and conducted by HQ-PSQM representative. The evidences submitted were reviewed and accepted for the closure of NC. (Refer to attachments in Part 2 of report) NC status verified by auditor: AL Date closed: 27 Oct 2014 Verification (for effectiveness): Verified that implementation was not adequate at the estates for some aspects of the indicator. Refer to NC issued in ASA-01. NC status verified by auditor: CBK NCR # MYNI Indicator AL-01 5.1.2 Date verified: 4 Sept 2015 Details of NCR Date issued: 29 Aug 2014 Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 - Minor Page 48 of 70 Nonconformance: At POM & Estates Sahabat 51, 52 & 54: The Management plan for mitigation of environmental impacts, timeframe for action and responsible persons were not adequately followed up at the PMU. For instance at domestic wastes at landfills at POM and estates did not have proper segregation as all types of wastes including rubber tyres, metal scraps and organic waste had been mixed. Long term plans for managing landfills sites including locations had not been identified. Also at POM, temporary accommodation of contractor and his family located near landfill site is not appropriate and need to be relocated to a more proper place. Root Cause and Corrective Action: Mill and estate managers have overlooked the matter. Management plans for handling of domestic waste and locations for landfills will be reviewed and more clearly identified. Temporary accommodation of contractor’s family at Mill will be relocated to a suitable place. Verification for closure: The corrective action plan and action taken is satisfactory. NC status verified by auditor: AL Date closed: 28 Sept 2014 Verification (for effectiveness): Verified that implementation was adequate at POM and estates during ASA-01. NC status verified by auditor: AL NCR # MYNI Indicator AL-02 - Minor 5.3.2 Date verified: 4 Sept 2015 Details of NCR Date issued: 29 Aug 2014 Nonconformance: At Estates Sahabat 51, 52 & 54: Scheduled Wastes disposal at the estates such as Waste oil and filters had not been adequately implemented. Estate Managers / Assistants were unclear about the requirements under Environmental Quality Act 1974, Regulation 2005 (Scheduled Waste Disposal) enforced by the Environmental Protection Dept. Root Cause and Corrective Action: Estate managers and Assistants were unaware of the EQA requirements. Briefing on the Environmental Quality Act 1974, Regulation 2005 (Scheduled Waste Disposal) will be done by the Environmental & Safety Officer in charge and will be monitored and recorded. Verification for closure: The corrective action plan and action taken is satisfactory. NC status verified by auditor: AL Date closed: 28 Sept 2014 Verification (for effectiveness): Verified that implementation was adequate at POM and estates during ASA-01. NC status verified by auditor: AL NCR # MYNI Indicator MNM-01 6.1.2 Date verified: 4 Sept 2015 Details of NCR Date issued: 29 Aug 2014 Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 -Major Page 49 of 70 Nonconformance: Social Impact Assessment for Sahabat 51 and Sahabat 54 was not evident. Root Cause and Corrective Action: Estate managers have overlooked the matter. SIA will be reviewed and all social and community plans will be discussed, documented, monitored and updated every 3 months. Verification for closure: On site verification was followed up and conducted by HQ-PSQM representative. The evidences submitted were reviewed and accepted for the closure of NC. NC status verified by auditor: AL Date closed: 27 Oct 2014 Verification (for effectiveness): Verified that implementation was adequate at POM and estates during ASA-01. NC status verified by auditor: JMD NCR # MYNI Indicator MNM-02 –Minor 6.2.3 Date verified: 4 Sept 2015 Details of NCR Date issued: 29 Aug 2014 Nonconformance: Communication with the stakeholder for Sahabat 51 and Sahabat 54 was not evident Root Cause and Corrective Action: Estate managers have overlooked the matter. Stakeholder communications with local community will be held every 3 months. Minutes and any actions needed will be recorded and followed-up. Verification for closure: The corrective action plan and action taken is satisfactory. NC status verified by auditor: AL Date closed: 28 Sept 2014 Verification (for effectiveness): Verified that implementation was adequate at POM and estates during ASA-01. NC status verified by auditor: JMD NCR # MYNI Indicator MNM-03 –Minor 6.9.3 Date verified: 4 Sept 2015 Details of NCR Date issued: 29 Aug 2014 Nonconformance: There was no specific programs/mechanism being planned and no evident of the implementation for particular issues faced by women such as policy being communicated, training, awareness on the domestic violence and sexual harassment etc at Sahabat 51. Root Cause and Corrective Action: Estate manager have overlooked the matter. Re- training will be conducted for all staff, workers and external contractors on Gender programs and issues. Any related issues will be recoded into the ‘Buku Aduan’ dan ‘Buku Kes Sensitif Jantina’ by Ketua / Ahli Jawatankuasa (Committee Head) for monitored and follow up. Verification for closure: The corrective action plan and action taken is satisfactory. Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Page 50 of 70 Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 NC status verified by auditor: AL Date closed: 28 Sept 2014 Verification (for effectiveness): Verified that implementation was not adequate at the estates for some aspects of the indicator. Refer to NC issued in ASA-01. NC status verified by auditor: JMD Date verified: 4 Sept 2015 Year 2014: Main Assessment (6- Observations) Ref No: MYNI Indicator Location Details of Observation IPM training- although the estate had conducted the training for those involved in IPM implementation, the record of training had not been filed properly. Annual Medical Surveillance for the workers concerned had been delayed although the estates had made arrangement for the medical surveillance to be carried out before the due dates. Better monitoring of activities near boundary with the Forest Reserve i.e. Tabin FR, for potential sightings of incursions both human and wildlife and improvement in rapport with the relevant authorities is needed. It is noted that the PMU has not yet established any plans to reduce or minimise GHG emissions OBS CFK-01 4.5.2 Sahabat 54 Estate OBS CFK-02 4.6.11 Sahabat 51 and 54 Estates OBS AL-01 5.2.4 Sahabat 54 Estate OBS AL-02 5.6.2 OBS MNM-01 6.5.3 Nilam Permata POM & PMU estates Sahabat 51 and 54 Estates OBS MNM-02 6.6.2 (a) The compound of housing area was found to be littered with rubbish. Workers quarters at estate Sahabat 51 and Sahabat 54 was not properly managed. Sahabat 51 Estate (b) The number of babysitters needed at the estate crèches should be appropriately determined as it was noted at Sahabat 51 the crèches with more than 20 infants was cared by only 1 babysitter. PMU Estates Minutes of meeting with main trade unions and workers representatives at the estates should be updated accordingly. Year 2015: ASA-01 (8 NCRs) Intertek RSPO Report: ASA-01 (Sept 2015) Final Opened date Status Closed date Remark, if any 29 August 2014 4 Sept 2015 Verified that satisfactory action taken during ASA-01 29 August 2014 - 29 August 2014 - Inadequate action taken during ASA-01. See Major NC:CBK-01 issued Inadequate action taken during ASA-01. See Minor NC:AL-01 issued 29 August 2014 4 Sept 2015 Verified that satisfactory action taken during ASA-01 29 August 2014 4 Sept 2015 Verified that satisfactory action taken during ASA-01 29 August 2014 4 Sept 2015 Verified that satisfactory action taken during ASA-01 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 NCR MYNI Indicator CBK-01 (Major) 4.6.11 Page 51 of 70 Details of NCR Date issued: 4 Sept 2015 Nonconformance: Medical surveillance for workers at Nilam Permata Palm Oil Mill had not been conducted since January 2014. Root Cause and Corrective Action: The Mill management had overlooked the monitoring required. The actions to be taken are as follows: 1. To send the list of workers for Medical surveillance soonest. 2. Obtain and file reports accordingly 3. To submit copy of reports to HQ-PSQM and CB Auditor as evidence. Verification for closure: The corrective action plan and actions taken as submitted with evidences i.e. records; copies of Medical surveillance reports and photographs are adequate and accepted for closure. NC status closed by auditor: CBK & AL Date closed: 3 Nov 2015 Verification (for effectiveness): Next Surveillance (ASA-02) NC status verified by auditor: NCR MYNI Indicator CBK-02 (Major) 4.7.1 Date verified: Details of NCR Date issued: 4 Sept 2015 Nonconformance: During field visit at Block 4 of Estate Sahabat 50, where road side spraying was being carried out by two workers, it was noted that the containers had not been labeled appropriately to indicate that they contain pesticide. Root Cause and Corrective Action: The Estate management had overlooked the monitoring required. The actions to be taken are as follows: 1. To provide briefing to all the sprayers & workers on the requirement. 2. Maintain briefing and training records and proper filing. 3. To submit copy of records to HQ-PSQM and CB Auditor as evidence. Verification for closure: The corrective action plan and actions taken as submitted with evidences i.e. training records; and photographs of briefing done are adequate and accepted for closure. NC status closed by auditor: CBK & AL Date closed: 3 Nov 2015 Verification (for effectiveness): Next Surveillance (ASA-02) NC status verified by auditor: NCR MYNI Indicator CBK-03 4.7.5 Date verified: Details of NCR Date issued: 4 Sept 2015 Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 (Minor) Page 52 of 70 Nonconformance: During field visits to Block 5 of Estate Sahabat 50 and Block 22 of Estate Sahabat 53, where harvesting activity was being carried out, first-aid boxes were not available. Root Cause and Corrective Action: The Estate management had overlooked the monitoring required. The actions to be taken are as follows: 1. To carry out better monitoring of First aid boxes maintenance and issue to Supervisors. 2. Maintain monitoring records and proper filing. 3. To submit copy of records to HQ-PSQM and CB Auditor as evidence. Verification for closure: The corrective action plan and actions taken as submitted with evidences i.e. records and photographs are adequate and accepted for closure. NC status closed by auditor: CBK & AL Date closed: 23 Oct 2015 Verification (for effectiveness): Next Surveillance (ASA-02) NC status verified by auditor: NCR MYNI Indicator AL-01 (Minor) 5.2.4 Date verified: Details of NCR Date issued: 4 Sept 2015 Nonconformance: Based on site visits at estate boundaries of Ladang Sahabat 50 and 53, near the Forest Reserves i.e. Tabin Forest Reserve, it is noted that there was inadequate signages (which prohibits incursions and entry) at strategic locations along the said boundary. Records of monitoring and sighting though maintained are brief. There were no records of meetings made with Forestry and Wildlife personnel for inputs during review of the management plan. Note: Observation raised on this finding in 2014 is not adequately addressed. Root Cause and Corrective Action: Understanding by the Estate management was weak on the monitoring required. The actions to be taken are as follows: 1. To put up more signages which are appropriate along the boundary near the Forest reserve areas 2. Maintain more detailed monitoring records 3. To carry out regular consultation with the proper authorities and file the minutes. 4. To submit copy of records to HQ-PSQM and CB Auditor as evidence. Verification for closure: The corrective action plan and actions taken as submitted with evidences i.e. records and photographs are adequate and accepted for closure. NC status closed by auditor: AL Date closed: 23 Oct 2015 Verification (for effectiveness): Next Surveillance (ASA-02) NC status verified by auditor: NCR MYNI Indicator AL-02 5.3.3 Date verified: Details of NCR Date issued: 4 Sept 2015 Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 (Minor) Page 53 of 70 Nonconformance: At the POM, Sahabat 50 and Sahabat 53 estates, the implementation of the Felda policy on 3R (Reduce, Reuse, Recycle) had not been adequately implemented. For instance there was no proper segregation, storage and disposal for used metals, used tyres and plastic products at the landfill sites visited. Root Cause and Corrective Action: Understanding by the Mill and Estate management was weak on the implementation required. The actions to be taken are as follows: 1. To conduct re-training on 3R and implement appropriately. 2. Maintain more detailed monitoring records 3. To submit copy of records to HQ-PSQM and CB Auditor as evidence. Verification for closure: The corrective action plan and actions taken as submitted with evidences i.e. records and photographs are adequate and accepted for closure. NC status closed by auditor: AL Date closed: 23 Oct 2015 Verification (for effectiveness): Next Surveillance (ASA-02) NC status verified by auditor: NCR MYNI Indicator AL-03 (Minor) 5.6.3 Date verified: Details of NCR Date issued: 4 Sept 2015 Nonconformance: The PMU has recently completed their GHG emission report (using PalmGHG, v 2.1.1), However, the reports has yet to be submitted to the RSPO Secretariat for review and a confirmation of acceptance. Root Cause and Corrective Action: The Mill and Estate management had delayed submission of the data required. The actions to be taken are as follows: 1. To submit the data required on time to HQ-PSQM. 2. To implement gradual reduction of GHG emission. 3. To submit copy of records to HQ-PSQM for compilation and submission to RSPO. 4. To file copy of GHG emission report at Mill office. Verification for closure: The corrective action plan and actions taken as submitted with evidences i.e. records and email communications with RSPO are adequate and accepted for closure. NC status closed by auditor: AL Date closed: 23 Oct 2015 Verification (for effectiveness): Next Surveillance (ASA-02) NC status verified by auditor: NCR MYNI Indicator JMD-01 6.1.3 Date verified: Details of NCR Date issued: 4 Sept 2015 Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 (Major) Page 54 of 70 Nonconformance: In Felda Sahabat 50, it was found no specific documents have been developed showing plans and actions being taken to mitigate social issues identified in meetings conducted by the management. Root Cause and Corrective Action: The Estate management had overlooked the monitoring required. The actions to be taken are as follows: 1. To detail action plan and carry out meeting and consultation with stakeholders. 2. Maintain meeting records and proper filing. 3. To submit copy of records to HQ-PSQM and CB Auditor as evidence. Verification for closure: The corrective action plan and actions taken as submitted with evidences i.e. social survey and action plan; and photographs of briefing done are adequate and accepted for closure. NC status closed by auditor: JMD & AL Date closed: 3 Nov 2015 Verification (for effectiveness): Next Surveillance (ASA-02) NC status verified by auditor: NCR MYNI Indicator JMD-02 (Major) 6.9.3 Date verified: Details of NCR Date issued: 4 Sept 2015 Nonconformance: In Felda Sahabat 50, it was found the Chairperson of the Gender Committee is not aware of grievance handling procedures for sexual harassment cases. Note: Corrective action proposed to address minor NCR MNM-03 issued in 2014 Main Assessment was not effectively implemented and communicated to all level of workers. Thus, previous Minor NC was upgraded to Major NC status. Root Cause and Corrective Action: Understanding by the Estate management and Chairperson was weak on the issue. The actions to be taken are as follows: 1. To carry out briefing on SOP and check understanding by personnel. 2. Maintain training and briefing records and proper filing. 3. To submit copy of records to HQ-PSQM and CB Auditor as evidence. Verification for closure: The corrective action plan and actions taken as submitted with evidences i.e. revised SOP, training records; and photographs of briefing done are adequate and accepted for closure. NC status closed by auditor: JMD & AL Date closed: 3 Nov 2015 Verification (for effectiveness): Next Surveillance (ASA-02) NC status verified by auditor: - Intertek RSPO Report: ASA-01 (Sept 2015) Final Date verified: - INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Page 55 of 70 Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Year 2015: ASA-01 (3 - Observations) Ref No: RSPO MYNI Indicator Opened date Location Details of Observation Records of training for each employee including new employees were progressively updated. However, the training records for the employees can be updated on a more regular basis. Hence, an observation is raised. In April 2015, the Sabah Immigration Department have started to process applications for foreign workers quota from local contractors providing services within the plantation sector. One contractor found to apply for 10 foreign workers quota when he is actually hiring 12 foreign workers. There is lack of monitoring from the management to ensure all foreign workers hired by the contractors are legal and have proper working permits. During roll calls and meetings the estate management has repeatedly reminded and briefed the workers with regards to the company policy on minimum age. However, it was found children are still helping their parents working with the contractors in performing some tasks in the estates, e.g. picking loose fruits and loading. Monitoring activities to prevent such issues is lacking at the management level. OBS: CBK-01 4.8.2 Sahabat 50 & 53 estates OBS: JMD-01 6.5.3 Sahabat 50 OBS: JMD-02 6.7.1 Sahabat 50 Status Closed date Remark, if any 4 Sep 2015 - To follow up during ASA-02 4 Sep 2015 - To follow up during ASA-02 4 Sep 2015 - To follow up during ASA-02 3.2.2 Identified Positive Elements 3.3 1) KKS Nilam Permata PMU has provided proper infrastructure such as road access and basic social amenities such as grocery stores, clinics and schooling to the local communities at the Sahabat Grouping estates. 2) The PMU has made financial contributions during local festivities and assisted in the significant events such as marriages, burial and medical assistance when needed. Feedback Raised by Stakeholders and Findings Prior to and during the Assessment, written and verbal feedback communicated from the stakeholders on the environmental and social performance of the PMU operations were sourced. All pertinent feedback issues were reviewed and followed up for verification and these had been accordingly incorporated into the report findings. See tables below: 2014: Main Assessment Communication done via email since 7 July 2014 to various categories of stakeholders (see list under para 2.5). Stakeholders’ Feedback PMU Response Intertek RSPO Report: ASA-01 (Sept 2015) Final Intertek verification / Follow up (if any) INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 56 of 70 comments Government Agencies No feedback received. Non-Governmental Organizations No feedback received. Local Communities A total of 22 stakeholders [ ie comprising Gender Committee members – 5 nos, Contractors – 6 nos, FFB Supplier to Mill – Nil, Local community (School & Clinics) – 6 nos, Government agencies (Auxilliary Police, Firefighters) – 1 nos and Employees / workers – 1 nos.] has been interviewed during the onsite assessment. Response received include:1. Rubbish littered near to the forest reserve areas i.e. streams entering the forest reserve. 2. Have better rapport with Forestry Department if there is any logging activities in the forest and to Wildlife Department if found any endangered animal entering the estates. 3. To improve the quality of water supply at the housing area. No response needed No response needed. Nil No response needed No response needed. Nil Stakeholders feedback and concerns has been addressed and ongoing improvement as follows: More frequent rubbish clearing via ‘Gotong royong’ and monitoring will be done. Better monitoring of activities near boundary with Forest reserve and improve rapport with the relevant authorities. Verified during on-site assessment that the PMU has partly addressed the issues raised by the Stakeholders. See OBS: MNM-01 ASA-01: Actions taken were adequate. See OBS: AL-01 ASA-01: Actions taken were not adequate. Refer to NC issued in ASA-01 Water quality and supply has been monitored. Improvement will be done where needed. Verified that water quality and supply has been monitored and analysis available and noted within regulatory limits. ASA-01: Actions taken were adequate. 4. To conduct mosquito spraying aound the housing area. More frequent rubbish clearing via ‘Gotong royong’ and monitoring will be done. See OBS: MNM-01 ASA-01: Actions taken were adequate. 5. School childrens could be sent to school earlier. Transport to schools has been provided. Monitoring and improvement will be done. Verified that free transport has been provided to the schools. Improvement to be followed up. ASA-01: Actions taken were adequate. 6. To improve the waiting time for weighing process at the Palm Oil Mill Mill’s weighbridges have a ticketing system and will make improvement on waiting time. ASA-01: Actions taken were adequate. 7. To improve the communication process with the neighbourhood. Verified that mills’ weighbridge ticketing system is implemented. Improvement to be followed up. See OBS: MNM-02 8. Road condition could be further improved Ongoing stakeholder consultations will be futher improved and monitored. Road maintenance program is monitored. Ongoing improvement will be done. Intertek RSPO Report: ASA-01 (Sept 2015) Final Verified that road maintenance program is monitored. Improvement to be followed up. ASA-01: Actions taken were not adequate. Refer to NC issued in ASA-01 ASA-01: Actions taken were adequate. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 9. Housing for teachers within the PMU location and township. Other Interested parties No feedback received. Page 57 of 70 Housing needs for teachers will be considered and ongoing improvement will be done. Verified that proper housing was provided to mill & estate personnel only. Improvement to be followed up ASA-01: Actions taken were adequate. No response needed No response needed. Nil 2015: ASA-01 Communication done via email since 30 July 2015 to various categories of stakeholders (see list under para 2.5). Stakeholders’ Feedback Government Agencies Feedback received from Environment Protection Dept.(JPAS) on Quarterly EIA report needed at estates when undergoing replanting. Non-Governmental Organizations No feedback received PMU Response Intertek verification / comments Follow up (if any) Will communicate with JPAS and the relevant regulations will be adhered. Currently, no replanting yet. Verified that there was no replanting yet at the PMU. Next Surveillance No response needed No response needed. Nil Stakeholders’ feedback and concerns will be considered for appropriate actions and ongoing improvement. To be followed up in the next surveillance Next Surveillance No response needed No response needed. Nil Local Communities Stakeholder consultation was conducted on 4 Sept 2015. A total of 14 stakeholders attended the consultation. They comprise of teachers, contractors, suppliers, and auxiliary police representatives. Some 20 workers of PMU including local, foreign workers (both male and female) at the office and field areas were interviewed during ASA-01. Response received include:1. Tenants renting POM workers quarters complaint that insufficient notice given to them to vacate the quarters. 2. Main roads to POM require better maintenance. 3. New e-RML system is complicated and the infrastructure available are not able to support high bandwidth usage from the whole Felda Sahabat. This has led to some of the Felda staff having to stay back at the office until midnight. Other Interested parties No feedback received Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 58 of 70 4.0 ASSESSMENT CONCLUSION AND RECOMMENDATION Based on the findings above, FELDA KKS Nilam Permata Grouping had been able to demonstrate its compliance with the RSPO Principles and Criteria (April 2013), Malaysian National Interpretation (MY-NI 2014) and the RSPO Supply Chain Certification Standard (November 2014) for Palm Oil Mill. Therefore, it is recommended that the certification of FELDA KKS Nilam Permata Grouping be continued. Signed for and on behalf of Intertek Certification International Sdn Bhd Augustine Loh Lead Assessor Date: 4 November 2015 4.1 Acknowledgement of Internal Responsibility and Confirmation of Assessment Findings This is to acknowledge and confirm the assessment visits described in this report and the acceptance of the contents and findings in this assessment report. Signed for and on behalf of Felda Global Ventures Plantations (M) Sdn Bhd Mr. Norazam Abdul Hameed Head, Plantation Sustainability & Quality Management Date: 6 November 2015 Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Page 59 of 70 Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 4.2 INTERTEK- RSPO P&C Certificate details for KKS Nilam Permata Grouping Certificate No: RSPO 929488 Issue date: 4 December 2014 Expiry date: 3 December 2019 New Certificate date (ASA-01) 4 December 2015 Organization Felda Global Ventures Plantations (Malaysia) Sdn Bhd Address of Head Office: Plantation Sustainability and Quality Management (PSQM) Department, Menara Felda Platinum Park, Level 20 No 11 Persiaran KLCC, 50088 Kuala Lumpur, Malaysia. RSPO Membership No: 1-0013-04-000-00 Plantation Management Unit: KKS Nilam Permata Grouping Address of POM: Kilang Sawit Nilam Permata, Peti Surat 23, 91150, Cenderawasih, Sabah Standards: RSPO Principles and Criteria (April 2013); Malaysian National Interpretation (2014); RSPO Supply Chain Certification Standards (November 2014) for the Palm Oil Mill. Certification scope: Production of Crude Palm Oil and Palm Kernels Supply Chain for POM Mass Balance (MB) Details of the Mill and Supply bases covered by this certificate and the tonnage approved are as follows: Name Nilam Permata POM (Capacity: 60 MT/hour) FGVPM Sahabat 50 estate FGVPM Sahabat 51 estate FGVPM Sahabat 52 estate FGVPM Sahabat 53 estate FGVPM Sahabat 54 estate Address Kilang Sawit Nilam Permata, Peti Surat 23, 91550, Cenderawasih, Lahad Datu Sabah, Malaysia Ladang Felda Sahabat 50, Peti Surat No. 50, 91550, Cenderawasih, Lahad Datu Sabah, Malaysia Ladang Felda Sahabat 51, Peti Surat No. 51, 91550, Cenderawasih, Lahad Datu Sabah, Malaysia Ladang Felda Sahabat 52, Peti Surat No. 52, 91550, Cenderawasih, Lahad Datu Sabah, Malaysia Ladang Felda Sahabat 53, Peti Surat No. 53, 91550, Cenderawasih, Lahad Datu Sabah, Malaysia Ladang Felda Sahabat 54, Peti Surat No. 54, 91550, Cenderawasih, Lahad Datu Sabah, Malaysia GPS Reference Latitude Longitude 5°17’27’’N 119°00’34’’E 5°09’06’’N 119°00’07’’E 5°09’06’’N 119°00’04’’E 5°17’58’’N 118°59’10’’E 5°19’24’’N 119°03’21’’E 5°19’24’’N 119°03’22’’E The annual certified tonnages produced at the PMU are detailed as follows: KKS Nilam Permata POM Annual Tonnages (mt) Certified FFB 205,000 Certified CPO 42,845 Certified PK 10,455 Supply chain module Intertek RSPO Report: ASA-01 (Sept 2015) Final Mass Balance (MB) Certified Area (ha) 12,372.69 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 60 of 70 Appendix A: Qualifications of Lead Assessor and Assessment Team Mr. Augustine Loh (AL) Lead Assessor/ Team Leader / Technical Expert (Palm Oil Mill, Environment, Social, Conservation & HCV area, Land Use and Supply Chain) – Master in Business Administration, USA and Diploma in Maritime Studies, Singapore Mr. Augustine Loh is an IRCA Third Party Assessment (TPA) Lead Auditor and IRCA Lead Tutor for IRCA ISO 9001 and OHSAS 18001 Lead Auditor Courses as well as Tutor for RSPO Certification Programs and Integrated Management System in Intertek, Malaysia. He has over 25 years of fieldwork and experience in Palm based product survey, supply chain monitoring, inspection and testing. He has successfully completed the IRCA accredited Lead Auditor course in ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007, ISO 22000, RSPO Principles and Criteria Lead Assessor Course, RSPO Supply Chain Certification and International Sustainable Carbon Certification (ISCC) Lead Auditor course. He has also completed the RSPO training on RSPO P&C (2013), RSPO Palm GHG tool and RSPO RED requirements. He has conducted assessments of organizations in Malaysia, Singapore, Indonesia, Brunei, Thailand and Cambodia. He is currently the RSPO Program Manager in Intertek, Malaysia and has performed over 700 auditing days on quality, environmental and safety & health assessments in various sectors including oil palm plantations. He was the RSPO CB Assessment Team Leader / Member which audited several RSPO certified Plantation Management Units since in 2009. He was the CB Team Leader in the stakeholder consultation and development of the RSPO Cambodian Local Indicators. He is a member of the Internal Review Panel for RSPO Assessment reports since 2010. Mr. Chin Bit Kee (CBK) – Assessor / Technical Expert (Good Agriculture Practice, Integrated Pest Management and Social) – BSc in Food Technology, University of Reading, UK Mr. Chin Bit Kee has more than 5 years working experience in the oil palm plantation, agriculture & social (worker welfare) related field. He has successfully participated in RSPO training conducted internally by Intertek on 17 April 2014 and completed a supervised period of training in practical auditing in agriculture industry and related field, with more than 15 days audit experience in at least 3 audits at different organizations. He has adequate knowledge on Palm Oil sector such as industry fundamentals sustainability , social and OHS issues (e.g. worker welfare issues and social matters such as employment terms , gender issues, worker welfare etc,) environmental matters (e.g. pollution control , conservation of resources). He is a member of the RSPO CB Assessment team which audited several RSPO certified Plantation Management Units since 2014. Mr. Jumat Majid (JMD) – Assessor / Technical Expert (Social Responsibility, Workers Welfare and GAP) – BSc (Social Science) Mr Jumat Majid (JM) has over 15 years work experience in the agriculture sector. He has successfully completed the IRCA accredited Lead Auditor course in ISO 9001:2008 and RSPO P&C MY-NI Assessor course. He has also successfully completed training programs in Organic Agriculture Development and had performed organic agriculture inspections and assessments for more than 6 years. He has been involved in NGO work in the areas of social impact assessments within the South East Asia region. He is a member of the RSPO Assessment team which audited several RSPO certified Plantation Management Units since 2010. Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Page 61 of 70 Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Appendix B: Assessment Plan (Actual) Date Time (Note 3) Assessors and Assessment Activity Asssessment Team 1 Sep 15 (Day 1) 8.00 am – 1.00 pm 1.00 pm – 2.00 pm 2.00 pm 2.30 pm 2.30 pm – 5.00 pm 5.00 pm – 6.00 pm 6.00 pm – 7.00 pm Date Time 2 Sep 15 8.30 am – 12.30pm (Day 2) Travel to KKS Nilam Permata (POM) Office Lunch Break Opening Meeting and Briefing at KKS Nilam Permata - POM Office (to be attended by representatives from the Estates as well) Document Review and Assessment by all Assessors on respective RSPO P&C:1 to 8 at POM AL CBK JMD Site assessment at Site assessment at Site assessment at Palm Oil Palm Oil Mill Mill Palm Oil Mill • P2 Laws & regulations • P2 Laws & regulations • P1 Transparency • P2 Laws & regulations • P4 Best Practices at Mill • P6 Employees, Individuals & Communities incl. Gender • P8 Continual • P3 Economic & Issues Financial Viability Improvement • P8 Continual Improvement • P5 Environmental, Conservation & HCV • P8 Continual Improvement • SCC for POM • Review of changes for compliance to revised RSPO P&C, MYNI and RSPO SCC • Verification of effectiveness of corrective actions for non-conformances • Review of Time Bound Plan • Verification for compliance with rules on partial certification Travel to Hotel & Break Team Meeting and Discussion Assessors and Assessment Activity AL Site assessment at FGVPM Sahabat 53 estate • P1 Transparency • P2 Laws & regulations • P3 Economic & Financial Viability • P5 Environmental, Conservation & HCV • P7 New Plantings • P8 Continual Improvement 12.30 pm – 1.30 pm 1.30 pm 5.30 pm 5.30 pm – 6.30 pm 6.30 pm – Intertek RSPO Report: ASA-01 (Sept 2015) Final CBK Site assessment at FGVPM Sahabat 53 estate • P2 Laws & regulations • P4 Best Practices at Estate • P8 Continual Improvement JMD Site assessment at FGVPM Sahabat 53 estate • P2 Laws & regulations • P6 Employees, Individuals & Communities incl. Gender Issues • P8 Continual Improvement Lunch Break Continue site assessment at FGVPM Sahabat 53 estate Travel to Hotel & Break Team Meeting and Discussion INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Page 62 of 70 Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 7.30 pm Date 3 Sep 15 Time 8.30 am – 12.30pm (Day 3) Assessors and Assessment Activity AL Site assessment at FGVPM Sahabat 50 estate • P1 Transparency • P2 Laws & regulations • P3 Economic & Financial Viability • P5 Environmental, Conservation & HCV • P7 New Plantings • P8 Continual Improvement 12.30 pm – 1.30 pm 1.30 pm 5.30 pm 5.30 pm – 6.30 pm 6.30 pm – 7.30 pm Date 4 Sep 15 Time 8.30 am – 10.30 am (Day 4) JMD Site assessment at FGVPM Sahabat 50 estate • P2 Laws & regulations • P6 Employees, Individuals & Communities incl. Gender Issues • P8 Continual Improvement Lunch Break Continue site assessment at FGVPM Sahabat 54 estate Travel to Hotel & Break Team Meeting and Discussion Assessors and Assessment Activity AL CBK Site assessment at Nilam Permata Palm Oil Mill • P1 Transparency • P2 Laws & regulations • P3 Economic & Financial Viability • P5 Environmental, Conservation & HCV • P8 Continual Improvement • SCC for POM 10.30 am – 12.30 am 12.30 pm – 1.30 pm 1.30 pm – 3.30 pm 3.30 pm – 4.30 pm 4.30 pm – 5.30 pm 5.30 pm – 6.30 pm CBK Site assessment at FGVPM Sahabat 50 estate • P2 Laws & regulations • P4 Best Practices at Estate • P8 Continual Improvement JMD Stakeholders’ Consultation on the following categories (see Notes 1 and 2 below): • Contractors • Suppliers • Transporters • NGOs • Government Department / Agencies • Local Community Notes 1. It is mandatory for the PMU to inform Intertek and provide the information (as a minimum the no. of stakeholders in each applicable category and contact number) on the stakeholders prior to the assessment. 2. This will facilitate the random and impartial selection of stakeholders (including independent and organized smallholders, where applicable) and to meet the sample size requirement Site assessment at POM or estates to follow up on any specific criteria/areas Lunch Break Preparation for Closing Meeting Team Meeting and Discussions with KKS Nilam Permata Management Representative Intertek RSPO Report: ASA-01 (Sept 2015) Final Closing Meeting & Briefing at Palm Oil Mill Office Travel to Hotel & Break INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Appendix C-1: Location of Felda KKS Nilam Permata grouping, Sabah, Malaysia Felda Nilam Permata Intertek RSPO Report: ASA-01 (Sept 2015) Final Page 63 of 70 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Appendix C-1-1: Sahabat 50 estate Intertek RSPO Report: ASA-01 (Sept 2015) Final Page 64 of 70 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Appendix C-1-2: Sahabat 51 estate Appendix C-1-3: Sahabat 52 estate Intertek RSPO Report: ASA-01 (Sept 2015) Final Page 65 of 70 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Appendix C-1-4: Sahabat 53 estate Intertek RSPO Report: ASA-01 (Sept 2015) Final Page 66 of 70 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Appendix C-1-5: Sahabat 54 estate Intertek RSPO Report: ASA-01 (Sept 2015) Final Page 67 of 70 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 68 of 70 Appendix D: Photographs of Assessment findings at Felda KKS Nilam Permata grouping (ASA-01) Overview of KKS Nilam Permata POM Sprayers wearing their PPE at Sahabat 53 estate Warning signages of wildlife (crocodiles) at Sahabat 53 estate. Buffer zone signages near waterways at Sahabat 53 estate Signage at landfill located at Sahabat 50 estate Stakeholder consultations conducted at PMU Intertek RSPO Report: ASA-01 (Sept 2015) Final INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Page 69 of 70 Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Appendix E: Revised FELDA RSPO Time Bound Plan (2015) No Mill complexes to be audited in the respective year 2009 2010 2011 2012 1 K.Gelanggi Jengka 21 Adela Belitong 2 L. Utara 6 Jengka 3 Lok Heng 3 Jengka 8 Semencu 4 L. Utara 4 Waha 5 Jengka 18 B. Kepayang 6 Padang Piol Bukit Mendi 2013 2014 2015 F. Harapan Embara Budi Palong Timor Bkt Besar Baiduri Ayu Pontian Kahang Kalabakan Maokil Ciku Air Tawar Kulai Umas Tenggaroh Kemahang Nitar Neram T.Timor Tersang Penggeli Pancing Kechau A Cini 2 Besout Kechau B 8 Tementi Bukit Sagu Trolak Keratong 9 9 Triang Keratong 2 10 Keratong 3 11 Sg Tengi 12 Krau 13 Mempaga 14 Serting 15 Pasoh 16 Selancar 2A 17 Selancar 2B 18 Chalok 19 J. Barat 20 J. Baru 21 Kertih 22 Selendang 23 K. Sakti 24 M. Puspita 25 N. Permata 26 H. Badai Audited Certified 9 Total: 70 Intertek RSPO Report: ASA-01 (Sept 2015) Final Sampadi Cini 3 Lepar Hilir 6 Aring A Serting Hilir Kemasul 2 2017 L. Kemudi 7 Total 2016 8 2 26 8 6 3 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9294/14-2 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Nilam Permata Grouping: ASA-01 Page 70 of 70 Additional information: FGV new land concessions for Oil Palm Plantations in Malaysia. On August 2014, FGV signed a deal to acquired Asian Plantations Limited (APL), a company based in Singapore. The acquisition of APL which consists of 5 estates measuring 24,000.00 ha and 60 ton/hr mill was completed on 7th November 2014. APL will be included in Felda/FGV RSPO time bound plan beginning January 2016 due to some legal matters to be solved. Note: No new land concession outside Malaysia for 2015. New Planting Procedure for newly acquired plantations. FGV had conducted HCV and SIA assessment for the APL concession and in the process of submitting the NPP to RSPO. Proposed New Acquisition Date of Propossal Hectarage (Ha) New Planting Procedure (NPP) SEIA & HCV SEIA: Completed Limbang, Sarawak (100% under Felda) 15 Mac 2011 Asian Plantation Limited 07 Nov 2014 NREB Approved for development on 4 Feb 2012. No Planting allowed until NPP process completed NPP to be conducted after perimeter and join mapping with community. Joint mapping pending due to perimeter survey not completed by state government. 10,907.00 HCV: Conducted 24,000.00 HCV and SIA conducted. Updated Status – Sept 2015 NPP in process. HCV management plan needed by NPP verification team. At INDONESIA Proposed New Acquisition PT CNP, Kalimantan PT TAA, Kalimantan Date of Proposal Jun 2012 Dec 2012 Hectarage New Planting Procedure (NPP) SEIA & HCV 14,385.00 SEIA: Completed HCV: Completed NPP Completed 8,193.00 SEIA: Completed HCV: conducted NPP completed and approved by RSPO ---End of Report— Intertek RSPO Report: ASA-01 (Sept 2015) Final Updated Status – Sept 2015 Nursery and Planting Development (718 ha planted as September 2015) 738 ha planted as at September 2015.