KOONCE PFEFFER BETTIS - Aleutians East Borough School District
Transcription
KOONCE PFEFFER BETTIS - Aleutians East Borough School District
2013 Employee Benefits Handbook Prepared by 1.888.533.9669 (in ak) • 1.907.522.2229 ALEUTIANS EAST BOROUGH SCHOOL DISTRICT BENEFITS SUMMARIES TABLE OF CONTENTS Health Reimbursement Arrangement Summary Flexible Spending Account Summary Flex Plan Services Aleutians East Borough is identifier 1.866.897.1996 Medical Benefits Summary Premera Blue Cross Blue Shield of Alaska Group #9000092 1.800.508.4722 Dental Benefits Summary Premera Blue Cross Blue Shield of Alaska Group #9000092 1.800.508.4722 Vision Benefits Summary Premera Blue Cross Blue Shield of Alaska Group #9000092 1.800.508.4722 Life and AD&D Benefits Summary USAble Life Group #50018466 1.800.370.5856 Voluntary Life and AD&D Benefits Summary USAble Life Group #50018466 Employee Assistance Program CompPsych – GuidanceResources Group #: AKPSEAP august 2013 - prepared by 907.522.2229 - 1.888.533.9669 1.800.370.5856 1.866.681.3416 ALEUTIANS EAST BOROUGH SCHOOL DISTRICT SUMMARY OF HEALTH REIMBURSEMENT ARRANGEMENT AND FLEXIBLE SPENDING ACCOUNT (HRA & FSA) FLEX PLAN SERVICES Purpose of Plan Uses Out of Network HRA Balance FSA Contact Telephone Fax (for claims) E-mail (for claims) Health Reimbursement Arrangement (HRA) AEBSD funds up to $3,705 for you, $7,410 for you and 1 dependent, $11,115 for you and 2 or more dependents plus all co-pays (office visit and Rx) into your HRA accounts each year to reimburse you and your family members’ deductible expenses beyond $100!!! After the 1st $100 is paid by you and/or your family members, any expenses that go toward the deductibles will be paid by AEBSD at 90% via your HRA until you and/or your covered family members have paid $195 in 10% for a total annual out of pocket maximum of $295 (assuming you see a preferred provider). AEBS/Premera will pay 100% of remaining eligible claims for the remainder of the calendar year. If you do see a provider out of the Premera network, Premera will pay 50% of reasonable vs 80% of negotiated fees, however, AEBSD will pay 10% of those out of network charges via the HRA. Every January 1, AEBSD will add funds to you and your family members’ HRA accounts up to $3,705 each plus co-pays, even if you have used every penny! Flexible Spending Account (FSA) A flexible spending account allows you to put your own pre-tax money into an account to pay for out of pocket eligible expenses. Please see Carl Warner for detailed information regarding your Flexible Spending Account options. Also, see following page listing eligible expenses under the medical portion of the FSA. If you have children, you can also put your own pre-tax money into a dependent care FSA. Pre-taxing your money saves you approximately 30%! www.flex-plan.com 1.866.897.1996 1.425.709.7125 105@flex-plan.com august 2013 - prepared by 907.522.2229 - 1.888.533.9669 KNOWLEDGEABLE INNOVATIVE ESTABLISHED Health Reimbursement Arrangement (HRA) Flex-Plan Services, Inc. is proud to be the claims administrator for your Health Reimbursement Arrangement. This plan has been established by Aleutians East Borough School District to reimburse you and your family for medical expenses. Plan Information Plan Year: January 1, 2013 – December 31, 2013 Benefit: The HRA will reimburse eligible expenses as indicated below: Deductible Benefit: Coinsurance Benefit: 0% of the first $100 90% of the next $1,400 50% of the first $110 100% of the next $2,390 Medical & Rx Copay Benefit: Out-of-Network Benefit: 10% of out-of-network charges 100% of all medical and Rx copays Maximum HRA Reimbursement Employee only: $3,705* Employee plus one: $7,410* Employee plus family: $11,115* *Plus all copays and 10% of out-of-network charges Eligible Expenses: Deductible, coinsurance, out-of-network, and office visit and Rx drug copay expenses associated with the employer sponsored group medical plan. How it Works: Get treatment from a provider. The provider will bill your medical insurance. You will receive an Explanation of Benefits (EOB) from the insurance carrier. Submit the EOB and a completed claim form to Flex-Plan Services for reimbursement. It is then your responsibility to pay the provider. FSA or HRA: If you also maintain a Health Care FSA, HRA eligible claims will first be reimbursed from your HRA, any residual amount will then be reimbursed from the FSA. HRA Claims Submission 1) Fill out a claim form, make sure to write legibly and sign the bottom. 2) Include an Explanation of Benefits (EOB) from your insurance carrier. • If you have dual coverage, also include the EOB from the secondary insurance carrier. 3) Claims can be submitted using one of the following methods – fax, email, mail, online or through the Flexi app for Android or iPhone. Please use only one method per submission. 4) Your reimbursement will be distributed by your employer. 5) You will have 90 days to turn in claims at the end of the plan year. 6) In the event that your employment is terminated, you will have 90 days to submit claims for expenses incurred prior to your reported termination date. • You may have the ability to continue coverage under COBRA see your employer for details. Phone: 425-452-3421 or 866-897-1996 Flex-Plan Services, Inc. Email: 105@flex-plan.com Website: www.flex-plan.com Participant Portal Flex-Plan Services provides online account access for participants as a customary service. The online portal gives participants the ability to empower themselves by managing their benefits online. Plan participants have access to their online account through the participant portal where they can update their personal information, view claims history, submit claims, check balances and access plan forms and documents. Once you are registered, you can also submit claims via the new Flexi App for Android or iPhone! Our Website will allow you to create your own login and password. Step 1: Visit www.flex-plan.com, choose the “Participant” tab and select the link “Manage My Benefits”. *If you are not already registered for online account access you will need to complete registration. Go to Step 2. *If you are registered for online account access just log in as normal. Forgot your username and/or password? Click on ‘Forgot Password’. Your User Name and temporary password will be emailed to you. Step 2: Registering your Account: First time users will select the “Register With Flex-Plan.com” link. You will need the following information to register your account: • • • • • Last Name, First Initial E-mail Address: (E-mail address are required to access your account on-line, if you have not provided an e-mail address to Flex-Plan you must do so in writing prior to registering for account access.) Company Code: AEB Choose a User Name Date of Birth Do not forget to review and accept the ‘Terms and Conditions’. Shortly after registering for online access you will receive an e-mail confirmation with a temporary password. Step 3: To change your account password, log into your account: • Click on ‘Update My Information’ • Click on ‘Change My Password’ You will be sent a confirmation email stating that you have recently changed your password in your online profile. If information is incomplete, or Flex-Plan does not have all the information for your record, please contact us so we can update the record. Contact Customer Service Customer service is available Monday through Friday from 7:00 am to 5:00 pm, PT. You can reach customer service toll-free at (866) 897-1996 or email at 105@flex-plan.com. AEB ALEUTIANS EAST BOROUGH SCHOOL DISTRICT HEALTH REIMBURSEMENT & FLEXIBLE SPENDING ARRANGEMENT CLAIM FORM FOR PLAN YEAR JANUARY 1, 2013 through DECEMBER 31, 2013 Section I – Employee Information Last Name, First Name MI Day Phone __________-__________-__________ Employee SSN Address City St Email * SEE INFORMATION BELOW Zip Address Change Submit paperless claims online or via the new Flexi App for iPhone and Android! Just take a picture and submit! Instructions 1. Complete Section I – Employee Information. 2. Do not staple any documentation to claim form, please tape to separate sheet or include loosely in envelope. Do not send originals (all claims are stored electronically and paper copies will be shredded). 3. Complete Section II – Day Care Claims. Attach proper documentation showing the date(s) of service, cost of service, dependent’s name, and provider’s name and tax ID or social security number (No cancelled checks, balance forwards, or bank card receipts). 4. Complete Section III – Health Care Claims. Attach proper documentation showing the date(s) of service, type(s) of service and cost (No cancelled checks, balance forwards, or bank card receipts). Itemize all expenses to prevent delays in reimbursement. 5. Complete Section IV - Signing the claim form. Claims can be submitted using one of the following methods – fax, email, mail or online. Online claim status is available at www.flex-plan.com. Claims must be submitted at least three (3) full business days prior to the scheduled reimbursement date. Section II – Day Care FSA Start Date End Date Provider’s Name, Tax ID/or SSN See IRC Section 129 for qualifying Day Care expenses or consult your tax advisor for more information. Name of Dependent Age Total Day Care FSA Request Cost $ HRA Eligible Expenses: Deductible, coinsurance, office visit and Rx drug copays and out-of-network expenses associated with the employer sponsored group medical plan. An Explanation of Benefits (EOB) is required for reimbursement. *If claimant has secondary coverage, provide EOB’s from both carriers. FSA Eligible Expenses: All section 213 expenses. Visit our website for more information: www.flex-plan.com Section III – Health Reimbursement Arrangement and Health Care FSA Service Dates Type of Service Name of Provider For Whom Total Request Does the claimant have secondary coverage? No Net Cost $ Yes If yes, please provide an Explanation of Benefits (EOB) from both carriers. If you maintain a Health Care FSA, any residual claim amount not covered by the HRA will automatically be entered into the FSA. If you do not wish to have the residual amount entered into your Health Care FSA, please indicate below. No, please do not enter residual amount into my Health Care FSA Section IV – Signature To the best of my knowledge my statements on this claim form are complete and true. I understand that I am solely responsible for the sufficiency, accuracy, and veracity of claims and all information related to these claims submitted to my HRA, Health Care (“HCFSA”) or Day Care Flexible Spending Arrangement (“DCFSA”), and that unless an expense for which payment or reimbursement is claimed is a proper expense under the HRA, HCFSA or DCFSA, I may be liable for the payment of all related taxes including federal, state or city income tax on amounts paid from the HRA, HCFSA or DCFSA which relate to such expense. I further understand that no day care tax credit is permitted for amounts for which reimbursement is made. I am claiming health care reimbursement for eligible medical care expenses incurred by myself, spouse and/or dependents. Note: The IRS does not recognize Domestic Partners for purposes of receiving tax-favored health benefits. For further information please contact your employer. I certify that these expenses have not been reimbursed under this plan or by any other source and that they will not be reimbursed by any other source or insurance. By providing an email address, I consent to receive all possible communications from Flex-Plan, agents, and subcontractors regarding the Plan via email. I may withdraw consent at anytime without charge by contacting Flex-Plan by phone, email, or mail. To update your email address contact Flex-Plan by phone, email, or mail. You have the right to receive paper version of an electronic document free of charge. Software requirements will be provided with each electronic document. I hereby authorize my HRA, HCFSA and/or DCFSA to be reduced by the amount(s) shown above. Participant’s Signature X Date Fax completed forms and documentation to: (425) 709-7125 or Toll-free (866) 831-6222 Customer Service: Email forms and documentation to: 105@flex-plan.com email: 105@flex-plan.com Website: www.flex-plan.com Mail forms and documentation to: Flex-Plan Services PO Box 53250 Bellevue, WA 98015-3250 Phone: 425-452-3421 or 866-897-1996 WHAT’S ELIGIBLE? A Health Care FSA can cover a wide variety of expenses. We’ve assembled a list of common expenses that are eligible for reimbursement. Not all eligible items are on this list. For a more exhaustive list, visit our website at www.flex-plan.com. ELIGIBLE HEALTH CARE EXPENSES Items marked with an asterisk (*) are considered over-the-counter (OTC) medicines or drugs and require a prescription for reimbursement. Acne treatment* Acupuncture Allergy & Sinus medication* Antacids* Antibiotic ointment* Anti-diarrheal* Antifungal foot cream* Anti-gas medication* Anti-itch cream/gel* Antiseptic* Asthma treatment* Bandages/gauze Birthing classes or Lamaze Blood pressure monitor Braces (knee, ankle, wrist) Breast pump Burn cream* Chiropractic services Coinsurance Cold / hot pack Cold sore treatment* Cold/cough medication* Compression stockings Contacts & solutions Contraceptives Copays CPAP machine Crutches Deductibles Dental services Diabetic supplies Diaper rash ointment* Digestive Aids* Drug addiction treatment Ear wax removal kits Eye drops Feminine Anti-Fungal/Anti-Itch* Fertility monitor Fertility treatment Flu shots Hearing aids & supplies Hemorrhoid medication* Hormone therapy Hospital fees Immunizations Incontinence supplies Individual counseling Insect bite treatment* Lab work Lactation Consultant Lactose intolerance pills* Laser eye surgery Laxative* Lice treatment products* Medical records Motion sickness relief* Nasal strips Naturopathic visits Orthodontia Orthotics Oxygen and equipment Pain relievers* Parasitic treatment* Physical exams Physical therapy Pregnancy test Prenatal vitamins Prescription drugs Prescription glasses Reading glasses Respiratory Treatments* Saline nasal spray Sleep Aids & Sedatives* Sleep deprivation treatment Smoking cessation products* Smoking cessation programs Speech therapy Sterilization procedures Stool softener* Thermometer Throat lozenges* Vision care Walker Wart treatment* Wheelchair & repair X-rays ADDITIONAL DOCUMENTATION REQUIRED Certain medical expenses are not reimbursable under a Health Care FSA unless a licensed health care practitioner states that the service or product is medically necessary. Flex-Plan will need a Letter of Medical Necessity (LMN) for these items to be reimbursed. The LMN is available on our website. Please note that certain expenses may require additional documentation to be reimbursed. Air conditioner Air purifier Automobile modifications Braille books Breast augmentation Breast reduction Cosmetic procedures Genetic testing Home medical equipment Humidifiers Learning disability fees Lumbar support Massage therapy Mole removal Motorized scooter Nutritionist expenses Vitamins and supplements Weight loss programs INELIGIBLE HEALTH CARE EXPENSES The following expenses are not eligible under a Health Care FSA. Under no circumstances will the following items be reimbursed. Please do not submit claims for these items. Airborne Books Boutique practice fees COBRA premiums College insurance CPR classes Electrolysis/laser hair removal Face lift Finance charges Funeral expenses Gym membership Hair transplant Household help Hygiene products Illegal operations/substances Imported OTC items Imported prescriptions Late fees Liposuction Marijuana Marriage counseling Massage chair Mattress Missed appointment fee Hair growth products Electric toothbrush/picks Teeth whitening Toiletries Veneers Warranties ALEUTIANS EAST BOROUGH SCHOOL DISTRICT SUMMARY OF MEDICAL INSURANCE BENEFITS PREMERA BLUE CROSS BLUE SHIELD OF ALASKA Group #9000092 Deductible Office Visit Co-pay (6/calendar year, then to deductible) Acupuncture (12/calendar yr) Spinal Manipulations (12/cal. yr) Rehab (PT, Massage, etc. – 45/cal.yr) Preventive Office Visit Preventive Care (including lab & pathology, PAP smears, mammograms, PSA, etc.) Lab work if not preventive Prescription Drugs Co-pay 1 month supply, retail pharmacy Prescription Drugs Co-pay Mail order, 3 month supply Coinsurance Maximum (point at which YFSD/Premera begins paying 100% for remainder of calendar year) $1,500* you only pay $100 $25** $25** $25** $25** No Cost to You! No Cost to You! Deductible then coinsurance $10/$20/$40** $20/$40/$80** You pay $295 in 10% plus your deductible expenses, YFSD/Premera pay 100% of all other eligible charges Additional Hospital Deductible None ER Co-Pay (waived if admitted) $100 Annual Maximum $2,000,000 Website www.premera.com Contact 1-800-508-4722 1-866-224-8550 *Aleutians East Borough SD, via the HRA, will pay 90% of remainder of $1,500 deductible after you have paid your $100 portion **Co-pays are reimbursed 100% to you by Aleutians East Borough SD A highlight of your plan follows. For specifics, please go to website or your booklet Based on using preferred providers august 2013 - prepared by 907.522.2229 - 1.888.533.9669 Highlights of your Health Care Coverage ALEUTIANS EAST BOROUGH SD-APS GROUP ID-9000092 Effective Date: 07/01/2013 *Premera Blue Cross Blue Shield of Alaska believes this plan is a “grandfathered health plan” under the Affordable Care Act. For more information, please refer to your Benefit Booklet. Any deductibles, copays, and coinsurance percentages shown are amounts for which you’re responsible. Medical Benefits apply after the calendar-year deductible is met unless otherwise noted, or if the cost share is a copay. MEDICAL PLAN *GRANDFATHERED 2013 APS - HSE $1500 IN-NETWORK OUT-OF-NETWORK $1,500 PCY Shared with In-Network 20% Hospital and Hospital-Based CD Programs: 50% Other Facilities and Professionals: Same as In-Network $4,000 PCY Not Applicable First 6 visits $25 Copay; then Deductible, 20% (all other office visits such as therapy, are subject to the $25 copay but do not apply to the 6 visit limit) Same as Office Visit In-Network Cost Share (highest benefit level) Preventive Office Visit (Unlimited) Covered In Full1 Covered In Full1 Immunizations (Unlimited) Covered In Full1 Hospital and Hospital-Based CD Programs: 50% Other Facilities and Professionals: Same as In-Network3 Health Education (HE) (Unlimited) Covered in Full Covered In Full1 Diabetes Health Education (DE) (Unlimited) Covered in Full1 Covered In Full1 First 6 visits $25 Copay; then Deductible, 20% (all other office visits such as therapy, are subject to the $25 copay but do not apply to the 6 visit limit) Same as Office Visit In-Network Cost Share (highest benefit level) Deductible, then 20% Deductible, then Hospital and Hospital-Based CD Programs: 50% Other Facilities and Professionals: Same as In-Network MEDICAL COST SHARE OPTIONS Individual Deductible PCY (Family deductible 3X Individual) Coinsurance (Member's percentage of costs after deductible based on allowable charges) Individual Out of Pocket Maximum PCY, Excludes Copay (Family OOP max 3X Individual) Office Visit Cost Share PREVENTIVE CARE OPTIONS AND HEALTH EDUCATION PROFESSIONAL CARE Professional Office Visit Including Urgent Care Inpatient Professional Services DIAGNOSTIC SERVICE OPTIONS Preventive Professional Diagnostic Imaging and Laboratory Services - Including Mammogram and PAP/PSA Other Professional Diagnostic Imaging 1-1NFJ48 Rev #1 Q Covered In Full1 Deductible, then 20% 5/16/2013 03:39 PM Hospital and Hospital-Based CD Programs: 50% Other Facilities and Professionals: Same as In-Network Hospital and Hospital-Based CD Programs: 50% Other Facilities and Professionals: Same as In-Network Page 1 of 4 An Independent Licensee of the Blue Cross Blue Shield Association Highlights of your Health Care Coverage ALEUTIANS EAST BOROUGH SD-APS Effective Date: 07/01/2013 GROUP ID-9000092 *Premera Blue Cross Blue Shield of Alaska believes this plan is a “grandfathered health plan” under the Affordable Care Act. For more information, please refer to your Benefit Booklet. Any deductibles, copays, and coinsurance percentages shown are amounts for which you’re responsible. Medical Benefits apply after the calendar-year deductible is met unless otherwise noted, or if the cost share is a copay. MEDICAL PLAN *GRANDFATHERED 2013 APS - HSE $1500 Other Professional Diagnostic Laboratory/Pathology IN-NETWORK OUT-OF-NETWORK Deductible, then 20% Hospital and Hospital-Based CD Programs: 50% Other Facilities and Professionals: Same as In-Network Covered In Full1 Hospital and Hospital-Based CD Programs: 50% Other Facilities and Professionals: Same as In-Network Diagnostic Mammography FACILITY CARE OPTIONS Inpatient Facility Deductible, then 20% Outpatient Surgery Facility Deductible, then 20% Skilled Nursing Facility (60 days PCY) Deductible, then 20% Hospice Inpatient Facility (10 days Inpatient; within the 6 month lifetime maximum) Deductible, then 20% Hospital and Hospital-Based CD Programs: 50%; Other Facilities: Same as In-Network Hospital and Hospital-Based CD Programs: 50% Other Facilities and Professionals: Same as In-Network Hospital and Hospital-Based CD Programs: 50%; Other Facilities: Same as In-Network Hospital and Hospital-Based CD Programs: 50%; Other Facilities: Same as In-Network EMERGENCY CARE OPTIONS $100 Copay; then Deductible, 20% $100 Copay; then Deductible, 20% Deductible, then 20% Deductible, then 20% Air Ambulance (Unlimited) $100 Copay; then Deductible, 20% $100 Copay; then Deductible, 20% Ambulance Transportation (Unlimited) $100 Copay; then Deductible, 20% $100 Copay; then Deductible, 20% Deductible, then 20% Deductible, then 20% Allergy/Therapeutic Injections Deductible, then 20% Same as In-Network Cost Share Mental Health Inpatient Facility Care (Unlimited) Deductible, then 20% Emergency Care (Waive copay if admitted to inpatient facility) Emergency Room Physician Transportation - Air or Surface (High Option 3 round trips PCY for patient (includes 3 round trips PCY for parent or guardian if pt. under 18 yrs of age)) OTHER SERVICES $25 Copay Mental Health Outpatient Professional Care (Unlimited) Hospital and Hospital-Based CD Programs: 50%; Other Facilities: Same as In-Network Same as Office Visit In-Network Cost Share (highest benefit level) Chemical Dependency Inpatient Facility Care (Office: $25 copay; Inpatient and OP Hospital: Deductible then coinsurance) Deductible, then 20% Office: $25 copay; Inpatient and OP Hospital: Deductible then coinsurance Chemical Dependency Outpatient Professional Care (Office: $25 copay; Inpatient and OP Hospital: Deductible then coinsurance) $25 copay Office: $25 copay; Inpatient and OP Hospital: Deductible then coinsurance 1-1NFJ48 Rev #1 Q 5/16/2013 03:39 PM Page 2 of 4 An Independent Licensee of the Blue Cross Blue Shield Association Highlights of your Health Care Coverage ALEUTIANS EAST BOROUGH SD-APS GROUP ID-9000092 Effective Date: 07/01/2013 *Premera Blue Cross Blue Shield of Alaska believes this plan is a “grandfathered health plan” under the Affordable Care Act. For more information, please refer to your Benefit Booklet. Any deductibles, copays, and coinsurance percentages shown are amounts for which you’re responsible. Medical Benefits apply after the calendar-year deductible is met unless otherwise noted, or if the cost share is a copay. MEDICAL PLAN *GRANDFATHERED 2013 APS - HSE $1500 Rehab Inpatient Facility (30 days PCY) IN-NETWORK OUT-OF-NETWORK Deductible, then 20% Hospital and Hospital-Based CD Programs: 50%; Other Facilities: Same as In-Network $25 Copay Same as Office Visit In-Network Cost Share (highest benefit level) Rehab Outpatient Care, Including Physical, Occupational, Speech and Massage Therapy; Cardiac & Pulmonary Rehab.; and Chronic Pain (45 visits PCY) Deductible, then Hospital and Hospital-Based CD Programs: 50% Other Facilities and Professionals: Same as In-Network Deductible, then Hospital and Hospital-Based CD Programs: 50% Other Facilities and Professionals: Same as In-Network Deductible, then Hospital and Hospital-Based CD Programs: 50% Other Facilities and Professionals: Same as In-Network Deductible, then Hospital and Hospital-Based CD Programs: 50% Other Facilities and Professionals: Same as In-Network Medical Supplies, Equipment, Prosthetics (MS: Unlimited, ME: Unlimited, Pro: Unlimited) Deductible, then 20% Foot Orthotics, Orthopedic Shoes and Accessories ($300 PCY (Unlimited Diabetes Related)) Deductible, then 20% Home Health Visits (130 visits PCY) Deductible, then 20% Hospice Care (Home Health and Respite) (Hospice Home Visits: Unlimited; Respite: 240 hours; within the 6 month lifetime maximum) Deductible, then 20% Transplants (Unlimited up to the member annual maximum; $75,000 donor and $7,500 travel and lodging limits) Covered as any other service Not Covered Manipulations (Spinal and other) (24 visits PCY) $25 Copay Same as Office Visit In-Network Cost Share (highest benefit level) Acupuncture (12 visits PCY) $25 Copay Same as Office Visit In-Network Cost Share (highest benefit level) Covered In Full1 Same as Office Visit In-Network Cost Share (highest benefit level) Routine Vision Exam (1 PCY) $25 Copay $25 Copay Vision Hardware ($150 PCY) Covered In Full1 Covered In Full1 Routine Hearing Exam (Exam: 1 every 3 years, combined with HW to a combined $400 limit every 3 consecutive years) Waive Deductible, constant 20% Waive Deductible, constant 20% Hearing Hardware (Exam: 1 every 3 years, combined with HW to a combined $400 limit every 3 consecutive years) Waive Deductible, constant 20% Waive Deductible, constant 20% ALTERNATIVE CARE Nutritional Therapy (Unlimited) SUPPLEMENTAL BENEFITS ANNUAL PLAN MAXIMUM 1-1NFJ48 Rev #1 Q 5/16/2013 03:39 PM Page 3 of 4 An Independent Licensee of the Blue Cross Blue Shield Association Highlights of your Health Care Coverage ALEUTIANS EAST BOROUGH SD-APS GROUP ID-9000092 Pharmacy Benefits Tier 1 = Generic Tier 2 = Preferred Brand Name Tier 3 = Non Preferred Brand Name Below is a brief overview of what you can expect to pay for a prescription drug, depending on which "tier" category it falls under in the Preferred Drug List for your plan when using an In-Network Pharmacy. For more information on your pharmacy benefits, including Out-of-Network benefits, see your benefit booklet. To find out what tier applies to a specific medication, see out Preferred Drug List in your pharmacy packet or at www.premera.com. Effective Date: 07/01/2013 Any deductibles, copays, and coinsurance percentages shown are amounts for which you’re responsible. PHARMACY PLAN 2013 APS - 3-TIER RX 10/20/40 Cost Share Category Tier1/Tier2/Tier3 PRESCRIPTION DRUGS Retail Cost Shares $10/$20/$40 Mail Cost Shares $20/$40/$80 Retail: 90 Days; Mail: 90 Days; Specialty: 30 Days Day Supply $0 Individual Deductible PCY Same as in-network Out of Network (Non-participating retail pharmacies) Out of Pocket Maximum Unlimited Annual Benefit Maximum Unlimited Drug List Preferred Specialty Pharmacy Mandatory ¹Benefits provided at 100% of allowable charges; not subject to deductible or coinsurance. ³Seasonal immunizations provided at a pharmacy will be covered in full up to maximum allowable amount. PCY = Per Calendar Year. Balance billing may apply if a provider is not contracted with Premera Blue Cross Blue Shield of Alaska. Members are responsible for amounts in excess of the allowable charge. This is not a complete explanation of covered services, exclusions, limitations, reductions or the terms under which the program may be continued in force. This benefit highlight is not a contract For full coverage provisions, including a description of waiting periods, limitations and exclusions please contact Customer Service. 1-1NFJ48 Rev #1 Q 5/16/2013 03:39 PM Page 4 of 4 An Independent Licensee of the Blue Cross Blue Shield Association Using Your Preventive Benefits For Grandfathered Plans* Your Premera Blue Cross Blue Shield of Alaska plan covers in-network preventive care in full. So, go ahead and use your preventive benefits. They’re a good way to maintain and even improve your health. When the listed screenings, tests and services are billed by your doctor as routine preventive services, your plan covers them in full. You’ll get the most value from these benefits by choosing an in-network doctor. It is also a good idea to bring this list to your exam so your doctor is aware of your coverage. Adults Suggested preventive care services Age 19 – 64 • Blood pressure testing • Breast cancer screening (mammography) • Clinical breast exam • Lipid panel (cholesterol, lipoprotein, triglycerides) • Diabetes screening (type 2) • Colon cancer screening (fecal occult blood) • Colon cancer screening (colonosopy, sigmoidoscopy, barium enema. Not a core preventive benefit, refer to your benefit booklet cost sharing information.) • Cervical cancer screening (Pap smear and HPV testing) preventive services for adults • Osteoporosis (DEXA bone density) study • Prostate cancer (PSA blood) test • Flu (Influenza) • Diphtheria, tetanus, pertussis IMMUNIZATIONs • Shingles Recommended age and frequency varies. Talk with your provider about tests, screenings and immunizations that are right for you. * In general, a plan may be “grandfathered” if it was in effect prior to March 23, 2010 and it has not changed significantly since that date. Some individual plans may not cover these services. Log in to premera.com to check your benefits. 005468 (05-2013) Children | Teens Suggested Preventive care services For children under age 18, routine exams, immunizations and screenings listed below are covered when received from a doctor within your plan’s network. • Well baby exam—ages 0 to 3 • Well child exam—ages 4 to 18 Well Child and Teens • Cervical cancer screening (PAP Smear and HPV testing) • Flu (Influenza) • Diptheria, tetanus, pertussis • Hepatitis A • Hepatitis B • Measles, mumps, rubella (MMR) • Varicella (chicken pox) • Inactivated polio virus • Pneumonia (PCV or PPV) Immunizations • HPV (human papillomavirus) Helpful Tips When tests or screenings are not preventive Your preventive benefits offer full coverage for many tests, screenings and immunizations. During your preventive exam, your doctor may find an issue or problem that requires further testing or screening for a proper diagnosis to be made. Also, if you have a chronic disease, your doctor may check your condition with tests. These types of screenings and tests help to diagnose or monitor your illness. These diagnostic tests are not covered by your preventive benefits and often require you to pay a greater share of the costs. About facility fees Some medical clinics charge a separate facility fee for all doctor visits, including preventive service visits. These facility fees are not covered by your preventive benefits. So, they may result in an added out-of-pocket cost to you—even if the doctor is in our network. When making an appointment, always ask if your doctor’s office charges a facility fee. You can get the most value from your medical benefits if you choose an in-network doctor who practices at a medical center that does not charge a facility fee. Anesthesia for preventive colonoscopies If you are ready to schedule a preventive colonoscopy, you should know how your anesthesia for this screening will be covered. Conscious sedation, a type of anesthesia, is covered by your health plan as part of the colonoscopy screening. However, general anesthesia may not be covered. This means that, if your doctor uses general anesthesia, you could receive a separate bill for your screening. So, you should talk with your doctor before your colonoscopy to see if conscious sedation is right for you. Find an in-network doctor Download Premera Mobile ALEUTIANS EAST BOROUGH SCHOOL DISTRICT SUMMARY OF DENTAL INSURANCE BENEFITS PREMERA BLUE CROSS BLUE SHIELD OF ALASKA Group #9000092 Preventive Services Cleanings, exams, Routine x-rays … Paid at 100% Basic Services Fillings, root canals … No deductible Paid at 80% after deductible Major Services Bridges, crowns, in/onlays … Paid at 50% after deductible Calendar Year Maximum $1,500 Website www.premera.com Contact 1.888.508.4722 august 2013 - prepared by 907.522.2229 - 1.888.533.9669 Highlights of your Dental Coverage ALEUTIANS EAST BOROUGH SD-APS Effective Date: 07/01/2013 Any deductibles, copays, and coinsurance percentages shown are amounts for which you’re responsible. DENTAL PLAN COVERED SERVICES DENTAL STANDARD 1500 Individual/Family Deductible PCY Diagnostic/Preventive $0 PCY / $0 PCY 0% -cleanings (limited to 2 PCY) -emergency exams (limited to 1 PCY) -fluoride treatments (limited to 2 applications PCY for members under age 20) -routine oral exams (limited to 2 PCY) -sealants (for members under age 19) -space maintainers (for members under age 20) -x-rays (including bitewing x-rays; complete series or panoramic X-ray once per 36 consecutive months) Basic 20% -emergency palliative treatment -endodontic (root canal) treatment (limited to 2 per arch when performed in conjunction with overdentures) -fillings (limited to once per tooth surface every 24 consecutive months) -full mouth debridement (limited to once every 3 calendar years) -general anesthesia (limited to covered dental procedures at a dental-care provider's office when dentally necessary) -oral surgery (including simple and surgical extractions) -periodontal maintenance (limited to 4 visits per calendar year) -periodontal scaling (limited to once per quadrant every 2 calendar years) -periodontal surgery Major 50% -dentures, partial & fixed bridges (replacements limited to once every 5 calendar years) -inlays, onlays & crowns (replacements limited to once per tooth every 5 years) -recementing & repair of crowns, inlays, bridgework & dentures Annual Maximum $1,500 PCY This is not a complete explanation of covered services, exclusions, limitations, reductions or the terms under which the program may be continued in force. This benefit highlight is not a contract For full coverage provisions, including a description of waiting periods, limitations and exclusions please contact Customer Service. 1-1NFJ48 Rev #1 Q 5/21/2013 12:23 PM Page 1 of 1 An Independent Licensee of the Blue Cross Blue Shield Association ALEUTIANS EAST BOROUGH SCHOOL DISTRICT SUMMARY OF VISION INSURANCE BENEFITS PREMERA BLUE CROSS BLUE SHIELD OF ALASKA Group #9000092 Routine Eye Exams $25 office visit co-pay* 1 time per calendar year Materials (lenses, contacts, frames) Up to $150 per calendar year Website www.premera.com Contact 1.888.508.4722 *paid 100% by AEBSD via HRA august 2013 - prepared by 907.522.2229 - 1.888.533.9669 ALEUTIANS EAST BOROUGH SCHOOL DISTRICT LIFE AND ACCCIDENTAL DEATH & DISABILITY INSURANCE BENEFITS USAble Life Group #50018466 Deductible None Amount of Life coverage $30,000 Amount of AD&D coverage $30,000 Dependent Life coverage Spouse: $2,000; Children 14 days – 23 years: $1,000; Benefit Reduction Full benefit to age 65 then benefit schedules down (see certificate for details) Website www.usablelife.com Contact 1.800.370.5856 august 2013 - prepared by 907.522.2229 - 1.888.533.9669 Alaska Political Subdivision (APS) Life and Accidental Death & Dismemberment Your employee benefits summary USAble Life is proud to make the following benefits available to you: Group Term Life/ Accidental Death & Dismemberment Employee Life: $30,000 AD&D: $30,000 May include depended life option: Spouse $1,000 and children $1,000 age 14 days to 26 years OR Spouse $2,000 and children $1,000 age 14 days to 26 years Benefits reduce to 65% at your age 65 and to 50% at your age 70, and to 30% at age 75, and to 20% at age 80 and terminate at retirement. Note: Check with your HR representative to see if your plan includes Domestic Partner coverage. Important Note: If you are not actively at work on the date your insurance or any increase in insurance is scheduled to take effect, the coverage or increase in coverage will take effect on the day you return to active work. This benefit summary provides a very brief description of USAble Life’s insurance products. This is not an insurance policy and only the actual provisions of an issued policy control. USAble Life’s policies set forth the rights and obligations of covered persons and USAble Life. Plea se be aware that certain limitations and exclusions may apply, and certain coverage may reduce or terminate due to age or lack of eligibility. If you enroll and are approved for coverage, you will be furnished with a policy or certificate of insurance. Please read your insurance documents carefully. Group Term Life Insurance is designed to provide benefits to your designated beneficiary for loss of life. Group Term Life coverage also includes the following benefits: • Accelerated Death Benefit • Conversion • Waiver of Premium Accidental Death and Dismemberment (AD&D) is payable, if within 365 days of a covered accident, you suffer loss of life or dismemberment. AD&D provides protection for losses occurring on or off the job. AD&D coverage also includes the following benefits: • Seat Belt/ Air Bag Rider Benefit • Coma Benefit • Exposure & Disappearance Benefit • Repatriation Benefit • Paralysis Rider • Spouse Training Benefit Rider Additional Services with Group Term Life: Assist America is a global emergency medical travel assistance company. Anytime you, your spouse and/or minor dependent children are traveling 100 miles or more away from home or in another country—with or without you present, they are protected by Assist America’s vast assistance resources. A single phone call is all it takes to put Assist America in motion on your behalf. Online Will Prep is a will preparation service. Living will documents are also available at no cost. Go to www.estateguidance.com to create a simple or living will and use Promotional Code USW. PO Box 1650 Little Rock, Arkansas 72203 (800) 648-0271 ALEUTIANS EAST BOROUGH SCHOOL DISTRICT VOLUNTARY (EMPLOYEE PAID) LIFE AND ACCCIDENTAL DEATH & DISABILITY INSURANCE BENEFITS USAble Life Group #50018466 Deductible None Amount of Life coverage $20,000 - $300,000 Amount of AD&D coverage Same Guarantee Issue (no questions asked) $60,000 Benefit Reduction Full benefit to age 65 then benefit schedules down (see certificate for details) Website www.usablelife.com Contact 1.800.370.5856 august 2013 - prepared by 907.522.2229 - 1.888.533.9669 Alaska Political Subdivision (APS) Voluntary Life and Accidental Death & Dismemberment Your employee benefits summary USAble Life is proud to make the following benefits available to you: Voluntary Group Term Life/ Accidental Death & Dismemberment Employee: If you are age 69 or younger, you may purchase coverage in units of $20,000 to maximum of $60,000 without medical evidence of insurability. Coverage over these amounts to a maximum of $300,000 is available with medical evidence of insurability. Benefits reduce to 65% at your age 65 and to 50% at your age 70, and to 30% at age 75, and to 20% at age 80 and terminate at retirement. Important Note: If you are not actively at work on the date your insurance or any increase in insurance is scheduled to take effect, the coverage or increase in coverage will take effect on the day you return to active work. This benefit summary provides a very brief description of USAble Life’s insurance products. This is not an insurance policy and only the actual provisions of an issued policy control. USAble Life’s policies set forth the rights and obligations of covered persons and USAble Life. Plea se be aware that certain limitations and exclusions may apply, and certain coverage may reduce or terminate due to age or lack of eligibility. If you enroll and are approved for coverage, you will be furnished with a policy or certificate of insurance. Please read your insurance documents carefully. Voluntary Group Term Life (VGTL) If you need additional term life protection for you, think about USAble Life’s low cost Voluntary Group Term Life coverage. You select the benefit amounts to suit your specific situation, and premium payments are made through payroll deduction. VGTL coverage includes the following benefits: • Accelerated Benefits Rider • Conversion • Portability • Waiver of Premium Voluntary Accidental Death and Dismemberment (VAD&D) is payable, if within 365 days of a covered accident, you suffer loss of life or dismemberment. AVD&D provides protection for losses occurring on or off the job. Voluntary AD&D coverage also includes the following benefits: • Seat Belt/ Air Bag Rider Benefit • Coma Benefit • Exposure & Disappearance Benefit • Repatriation Benefit • Paralysis Rider • Spouse Training Benefit Rider PO Box 1650 Little Rock, Arkansas 72203 (800) 648-0271 Voluntary Life and AD&D Premium Cost Worksheet - Alaska Political Sub-Divisions Effective Date: 7/1/2013 Voluntary Life and AD&D for Employees Only Your Age Monthly Rate for Voluntary Life and AD&D (per $1,000 of benefit) <30 30-34 35-39 40-44 45-49 50-54 55-59 60-64 $0.14 $0.16 $0.20 $0.29 $0.41 $0.59 $0.90 $1.33 Monthly Premium (Based on Level Coverage) Example $20,000 $40,000 $60,000 $80,000 $100,000 $140,000 $160,000 $200,000 $220,000 $240,000 $280,000 $300,000 $2.80 $3.20 $4.00 $5.80 $8.20 $11.80 $18.00 $26.60 $5.60 $6.40 $8.00 $11.60 $16.40 $23.60 $36.00 $53.20 $8.40 $9.60 $12.00 $17.40 $24.60 $35.40 $54.00 $79.80 $11.20 $12.80 $16.00 $23.20 $32.80 $47.20 $72.00 $106.40 $14.00 $16.00 $20.00 $29.00 $41.00 $59.00 $90.00 $133.00 $19.60 $22.40 $28.00 $40.60 $57.40 $82.60 $126.00 $186.20 $22.40 $25.60 $32.00 $46.40 $65.60 $94.40 $144.00 $212.80 $28.00 $32.00 $40.00 $58.00 $82.00 $118.00 $180.00 $266.00 $30.80 $35.20 $44.00 $63.80 $90.20 $129.80 $198.00 $292.60 $33.60 $38.40 $48.00 $69.60 $98.40 $141.60 $216.00 $319.20 $39.20 $44.80 $56.00 $81.20 $114.80 $165.20 $252.00 $372.40 $42.00 $48.00 $60.00 $87.00 $123.00 $177.00 $270.00 $399.00 Benefits are available for employees who are age 65 or greater. Please contact your Human Resources Department for rates. Employees may elect increments of $20,000 up to a maximum of $300,000. Voluntary Life and AD&D are packaged. One may not be purchased independent of the other. Guarantee Issue of $60,000 is available during the initial enrollment period. Conditions & Exclusions About Assist America, Inc., formed in 1990, is the nation’s largest provider of global emergency services through employee benefit plans. Assist America responds when any eligible member becomes ill or injured while traveling just 100 miles or more away from home or abroad. Conditions Assist America will not provide services in the following instances: • Travel undertaken specifically for securing medical treatment • Injuries resulting from participation in acts of war or insurrection • Commission of unlawful act(s) • Attempt at suicide • Incidents involving the use of drugs unless prescribed by a physician • Transfer of member from one medical facility to another medical facility of similar capabilities and providing a similar level of care Assist America will not evacuate or repatriate a member: • Without medical authorization • With mild lesions, simple injuries such as sprains, simple fractures, or mild sickness which can be treated by local doctors and do not prevent the member from continuing his/her trip or returning home • With a pregnancy over six months • With mental or nervous disorders unless hospitalized Exclusions Please detach card and carry with you at all times. • Travel by a member’s spouse when it is for the benefit of the spouse’s employer (spouse business travel) • Trips exceeding 90 days from legal residence without prior notification to Assist America (Separate purchase of Expatriate coverage is available) While assistance services are available worldwide, transportation response time is directly related to the location/jurisdiction where an event occurs. Assist America is not responsible for failing to provide services or for delays in the delivery of services caused by strikes or conditions beyond its control, including by way of example and not by limitation, weather conditions, availability of airports, flight conditions, availability of hyperbaric chambers, communications systems, or where rendering of service is limited or prohibited by local law or edict. All consulting physicians and attorneys are independent contractors and not under the control of Assist America. Assist America is not responsible or liable for any malpractice committed by professionals rendering services to a member. This is not a medical insurance card. Claims for reimbursement for services not provided by Assist America will not be accepted. ATTENTION Le titulaire de cette carte est membre d’Assist America et a droit à l’assistance médicale et aux services personnels d’Assist America. El portador de esta tarjeta es miembro de Assist America y tiene derecho a los servicios personales y de asistencia médica de Assist America. The holder of this card is a member of Assist America and is entitled to its medical and personal services. or via e-mail: medservices@assistamerica.com Outside the U.S.A. Toll free inside the U.S.A. +1-609-986-1234 800-872-1414 If you require medical assistance and are more than 100 miles from your permanent residence or abroad, call Assist America’s Operations Center at: For questions regarding the program, contact: GLOBAL EMERGENCY SERVICES Reference Number 01-AA-USA-06081 Name USAble Life 320 West Capitol Avenue, Suite 700 Little Rock, AR 72201 Telephone: 1-800-648-0271 www.usablelife.com 202 Carnegie Center l Suite 302A l Princeton, NJ 08540 609-921-0868 www.assistamerica.com is a registered service mark of Assist America, Inc. 05.08.300M Global Emergency Services Provided by Global Emergency Services Congratulations! As part of your policy with USAble Life you now have a unique global emergency services program from Assist America. This program immediately connects you to doctors, hospitals, pharmacies Key Services Medical Consultation, Evaluation & Referral Calls to Assist America’s Operations Center are evaluated by medical personnel and referred to English-speaking, Western-trained doctors and/or hospitals. Assist America’s Operations Center is staffed 24 hours a day, 365 days a year with trained multilingual and medical personnel, including nurses and doctors, to advise and assist you quickly and professionally in a medical emergency. Assist America will render every possible assistance in the event of a member’s death. This service includes arranging the preparation of the remains for transport, procuring required documentation, providing the necessary shipping container as well as paying for transport. Emergency Trauma Counseling and other services when faced with a medical emergency while traveling 100 miles or more away from your permanent residence or abroad. Return of Mortal Remains Hospital Admission Guarantee Assist America will guarantee hospital admission outside the United States by validating a member’s health coverage or by advancing funds to the hospital. Assist America will provide initial telephone-based counseling and referrals to qualified counselors as needed or requested. Lost Luggage or Document Assistance Assist America will help members locate lost luggage, documents or personal belongings. Emergency Medical Evacuation If adequate medical facilities are not available locally, Assist America will use whatever mode of transport, equipment and personnel necessary to evacuate a member to the nearest facility capable of providing a high standard of care. Interpreter & Legal Referrals Assist America will refer members to interpreters and/or legal personnel, as necessary. Pre-trip Information One simple phone call to the number on your Assist America identification card will connect you to: l l Critical Care Monitoring A global network of pre-qualified medical providers Assist America’s medical personnel will maintain regular communication with the member’s attending physician and/or hospital and relay information to the family. A state-of-the-art Operations Center with worldwide response capabilities Medical Repatriation l Experienced crisis management professionals l Air and ground ambulance service providers If a member still requires medical assistance upon being discharged from a hospital, Assist America will repatriate him/her home or to a rehabilitation facility with a medical or non-medical escort, as necessary. Assist America offers members web-based country profiles that include visa requirements, immunization and inoculation recommendations, as well as security advisories for any travel destination. Please detach card and carry with you at all times. CALL ASSIST AMERICA WHEN TRAVELING 100 MILES OR MORE AWAY FROM HOME OR IN ANOTHER COUNTRY AND: • You require medical or counseling assistance Assist America completely arranges and pays for all of the assistance services it provides without limits on the covered cost. This alleviates many of the obstacles and potential expenses that can be caused by medical emergencies away from home. Prescription Assistance If a member needs a replacement prescription while traveling, Assist America will help in filling that prescription. • You require legal assistance • You experience local language problems Emergency Message Transmission It is important to keep your identification card with you at all times so that you can call for services whenever you need them. Assist America will receive and transmit emergency messages for members. Assist America is not travel or medical insurance, rather it is a provider of global emergency services.* Assist America’s services do not replace medical insurance during medical emergencies away from home. All medical costs incurred should be submitted to your health plan and are subject to the policy limits of your health coverage. Compassionate Visit If a member is traveling alone and will be hospitalized for more than seven days, Assist America will provide economy, round-trip, common carrier transportation to the place of hospitalization for a designated family member or friend. Care of Minor Children *All services must be arranged and provided by Assist America. No claims for reimbursement will be accepted. Assist America will arrange for the care of children left unattended as the result of a medical emergency and pay for any transportation costs involved in such arrangements. All services must be arranged and provided by Assist America. No claims for reimbursement will be accepted. PLEASE PROVIDE THE FOLLOWING INFORMATION WHEN YOU CALL: • Your name, telephone number and relationship to the patient • Patient’s name, age, gender, reference number and employer • A description of the patient’s condition • Name, location and telephone number of hospital or treating doctor, if applicable An Overview of Your EstateGuidance® Program YOUR life YOUR work YOUR best No Cost Will Preparedness Service Protect Your Family, Safeguard Your Assets, Make Sure Your Wishes Are Carried Out Log on to EstateGuidance and Complete EstateGuidance® is a new member benefit that offers you the ease and simplicity of online will preparation—at no cost! Wills are perhaps the most important legal documents for you to have. Without them, the courts—and not you— make important decisions regarding your assets, your children and even whether you should receive artificial life support. With EstateGuidance you can create two important types of wills to ensure that all your wishes are carried out: > Complete a customized will for your estate > Name a guardian for your children > Name an executor to settle your estate > Specify funeral and burial wishes > A will, also known as a simple will, ensures that you control who gets your property and other financial assets, who will be the guardian of your children, and who will manage your estate. Your Will: Your Living Will: > Specify in advance your end-of-life decisions > Name a health care surrogate to make medical decisions on your behalf if you become unable to do so > Name an alternate surrogate if your first choice cannot serve *Certain additional features, such as printing and electronic storage, are available at an additional cost. > A living will makes certain that your wishes are followed while you are alive but unable to communicate, such as whether you want artificial life support, if you become terminally ill or are in an irreversible coma or vegetative state. > Creating your will is easy. Just go to estateguidance.com, enter your special promotional code, click on Get Started and sign in. An intelligent online questionnaire will guide you through the process. Both the simple will and living will can be completed online and downloaded to your computer. In addition, you will receive instructions about how to execute your wills and store them. Take This Important Step Today! Copyright © 2009 ComPsych Corporation. All rights reserved. Go to: estateguidance.com To create your Will, enter your promotional code: USW To create your Living Will, enter your promotional code: USLW ComPsych® GuidanceResources® Y O U R S I N G L E S O U R C E F O R S U P P O R T, R E S O U R C E S & I N F O R M AT I O N ® ComPsych GuidanceResources ® ® REASONS TO CALL YOUR EAP Whatever the reason, we can help. ››Family matters ››Stress ››Relationships ››Grief and loss ››Substance abuse Call anytime, 24/7, for expert guidance and support that’s free and confidential. Call: 866.681.3416 TDD: 800.697.0353 Online: www.guidanceresources.com Your company Web ID: AKPSEAP Copyright © 2011 ComPsych Corporation. All rights reserved. ComPsych GuidanceResources ® Lost? Don’t know which way to go? Your GuidanceResources program offers confidential support, expert information and valuable resources for all of life’s issues. Services are available 24 hours a day, 7 days a week, at no cost to you. ® Call: 866.681.3416 TDD: 800.697.0353 Online: www.guidanceresources.com Your company Web ID: AKPSEAP Copyright © 2011 ComPsych Corporation. All rights reserved. ®