Hospitality Training Australia Course Guide for International

Transcription

Hospitality Training Australia
Course Guide for International Students
Enrolment Pack 2009
Hospitality Training Victoria Pty Ltd trading as Hospitality Training Australia 2009 Course Guide for International Students CRICOS Provider Code: 02737J Website: www.hosptrain.edu.au - Page 1
The City of Melbourne
Melbourne, Australia
There is much to love about Melbourne. Just ask the locals. This sophisticated world city in the south-east corner of mainland
Australia inspires a deep passion in those lucky enough to live here. They love its vibrant energy, staggering choice of
restaurants, funky boutiques, cafe - filled laneways, cool bars, unbeatable galleries, luscious parks and village-like inner suburbs,
each with its own special character.
Melbourne, a relatively modern city which is less than 200 years old, never sits still. New futuristic designs add to the fascinating
mix of architecture and ensure the skyline is constantly changing. Melbourne is very much about lifestyle. It is no huge surprise to
residents that their city has been named in an international poll as the world's most liveable city.
Melburnians embrace three things in particular:
1. Sport (Cricket, Australian Rules Football and Soccer);
2. Fashion (the look is chic with a dash of quirky); and
3. Festivals (the calendar is packed year round).
Sometimes, the best part of visiting a new city is when you unexpectedly depart from the tourist trail and glimpse the citys 'real'
side. While the big attractions can be great fun, often it's the more subtle "insider" experiences that leave you feeling really
satisfied.
Hospitality Training Australia was established as the education division of
Restaurant & Catering Association of Victoria in 1999 and today
continues a strong association as their Training Partner, across the State
of Victoria.
Hospitality Training Australia offers all training participants access to its
network of restaurants, cafes, catering venues, pubs, clubs and
accommodation venues.
Hospitality Training Australia is an employer focused training organisation
that delivers training to: jobseekers through short courses; employees
through traineeships and apprenticeships; managers through
management programs; and, international students through its newly
acquired training campus.
Location
Hospitality Training Australia is located within the Melbourne Central
Business District and is easily accessible by public transport and is only a
3 minute walk from Flinders Street Station.
Registration
Hospitality Training Australia is a Registered Training Organisation
(National Code: 6372) under the Australian Government’s Australian
Quality Training Framework, providing educational services for
Australian students. Hospitality Training Australia is registered with
Department of Employment Science & Training to provide
education and training to international students in Victoria after
approval from the Victorian Governments Office of Training &
Tertiary Education.
Hospitality Training Australia Provider Code on CRICOS is 02737J. All
courses offered to international students are also listed on CRICOS.
Hospitality Training Australia operates in full compliance with the
ESOS Act and the National Code.
Victorian Government: www.vic.gov.au
CRICOS: www.cricos.dest.gov.au
Training Partner
Hospitality Training Australia is proud to be the Training
Partner of Restaurant & Catering Victoria, across the
State of Victoria.
Restaurant & Catering Victoria is the peak industry
body representing restaurants, cafes, bistros, coffee
lounges, function and reception centres, caterers
and associated food businesses.
Welcome to Hospitality Training Australia!
Hospitality Training Australia invites international students to live and learn the
business of hospitality in Melbourne, Australia.
We offer a tremendous opportunity for any perspective international student to
enroll with an established hospitality training provider that is committed to
achieving best practice in training.
Dur-e Dara OAM, Patron
Welcome to Hospitality Training Australia!
We hope that you enjoy your learning experience in Melbourne, Victoria and
embed yourself into the vibrancy and culture of this city.
State of the Art Facilities
In 2008 Hospitality Training Australia invested $750,000.00 dollars in the fit out of
new training rooms, a restaurant and commercial training kitchen to ensure that
our students train using the best equipment and facilities.
Schön
Cafe, Restaurant & Function Centre
We are all migrants as we are guests of the Aboriginal and Koorie Communities
and as such we share a wonderful multi cultural society that welcomes all the
peoples of the world.
Dur-e Dara is the Patron of Hospitality Training Australia, a member of the
Executive Council of the Restaurant and Catering Association of Victoria and her
current business interests include the Nudel Bar in Bourke Street. Dure-e served as
President of Restaurant and Catering Victoria for 10 years between 1995 and
2005.
In 1997 Dur-e was awarded the Order of Australia (OAM) by the Government of
Australia for her services in these areas.
Simon Phillips, Principle Executive Officer
Congratulations on your decision to train with Hospitality Training Australia. Our
college aims to provide students with access to the best trainers, in the best
facilities in the most convenient locations in Melbourne.
In 2009 the Fagor Training Kitchen and Schön Café, Restaurant and Function
centre will join our learning centre at Level 4, 250 Collins Street, Melbourne as
providing students with access to the best facilities in the most convenient
locations.
We look forward to welcoming you to our college and giving you the opportunity
to learn from our team of hospitality industry experts.
Simon Phillips is a Principle Executive Officer of Hospitality Training Australia and is
responsible for the management of the college.
Schön is Hospitality Training Australia’s multi function restaurant and function
facility. Nestled amongst busy restaurants and next door to the Queen Victoria
Market student are rostered to work within the restaurant as they put into
practice their training skills, giving them the opportunity to learn, reflect and
change.
Fagor Training Kitchen
Cookery students of the college train in our training kitchen located in Cathay
Lane, North Melbourne (next door to the Queen Victoria Market).
The kitchen is sponsored by Fagor Commercial Kitchen equipment and contains
a state of the art modular kitchen set up that has been purpose built for training
by Fagor technicians. The flow and lighting of the kitchen space provide for a
relaxed learning environment, whilst the demonstration area has been designed
to maximize the viewing of the demonstration area.
The training centre is located adjacent to the Queen Victoria Market. The Queen
Victoria Market is Melbourne epicenter of food produce in Melbourne. The
location of the facility provides students with the opportunity to purchase fresh
cooking ingredients from the market and bring these back to the kitchen for
cooking.
The kitchen capacity of 22 participants is calculated at 1.5 metres of bench
space, 2 gas ring burners, ½ an oven and one change room locker per
participant.
Course dates for 2009
Start Date
Term Completion Date
Holiday
Length of Term
2nd February 2009
10th April 2009
2 weeks
10 week term
27th April 2009
3rd July 2009
2 weeks
10 week term
20th July 2009
25th September 2009
2 weeks
10 week term
12th October 2009
11th December 2009
6 weeks
10 week term
Public Holidays in Victoria 2009-2010
Holiday
2009
2010
New Year's Day
Thursday 1 January
Friday 1 January
Australia Day
Monday 26 January
Tuesday 26 January
Labour Day
Monday 9 March
Monday 8 March
Good Friday
Friday 10 April
Friday 2 April
Easter Saturday
Saturday 11 April
Saturday 3 April
Easter Monday
Monday 13 April
Monday 5 April
Anzac Day
Saturday 25 April
Sunday 25 April
Queen's Birthday
Monday 8 June
Monday 14 June
Melbourne Cup (metro only)
Tuesday 3 November
Tuesday 2 November
Christmas Day
Friday 25 December
Saturday 25 December
Boxing Day
Saturday 26 December
Monday 27 December
Courses for International Students
Code
Course
Duration
Fees
Intakes
THH31502
Certificate III in Hospitality (Commercial Cookery)
1 year
A$9,200
See page 4
THH31602
Certificate III in Hospitality (Patisserie)
1 year
A$9,200
2010
THH51202
Diploma of Hospitality Management
2 years
A$18,400
See page 4
Page
number
of course
outline
Entrance requirements
English Language Requirements
Visas to Study in Australia
International students must have a good command of written and
spoken English.
The Australia Government welcomes people who are not Australian citizens or
Australian permanent residents to study in Australia and has set a number of
requirements that operate to regulate and protect the industry and intending
students. The visa related information contained within this brochure has been
obtained from DIAC and not from
Hospitality Training Australia. We advise that you should seek your own advice
from DIAC offices, from the student visa and skilled migration section on the DIAC
website or through a licensed agent listed on the MARA website.
If English is not your first language you will be required to meet with the
DIMIA regulations, that is IELTS test result of 5.5 or equivalent
internationally recognised exam result.
International students without the required English ability can enroll for
English Language instruction at an approved Hospitality Training
Australia supplier.
Language Literacy and Numeracy
Students language, literacy and numeracy levels are expected to be
as described below:
Reading and writing – a learner will be able to read, comprehend and
write a range of texts within a variety of contexts.
Oral communication – a learner will be able to use and respond to
spoken language including some unfamiliar material within a variety of
contexts.
Numeracy and mathematics – a learner will be able to recognise and
use some of the conventions and symbolism of formal mathematics
including measurement, graphs and simple statistics, use of maps and
directions and an introductory understanding of the use of formulae
and problem solving strategies.
Academic Requirements
International students should have satisfactorily completed year 12 or
equivalent. If a student has not achieved this level then they will need
to demonstrate an ability to succeed in the chosen course.
Mature age students will also be considered without minimum
education requirement but with relevant work experience.
Successful Admission
If an applicant meets the entrance requirements they may be
admitted to their chosen course.
DIAC: www.immi.gov.au/study/visas/index.htm
DIAC: www.immi.gov.au/migration/skilled/index.htm
MARA www.themara.com.au
Student Visas
If you wish to undertake a:
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Certificate III in Hospitality (Patisserie) intakes 2010
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Then you should apply for a student visa subclass 572 (VET). Detailed information
on visas can be downloaded from the DIAC web site. DIAC:
www.immi.gov.au/study/visas/conditions.htm
University Pathways
Hospitality Training Australia has an articulation arrangement with Victoria
University for students graduating from the diploma in Hospitality Management
into the Victoria University Bachelor of Business (Hospitality) course. Students who
successfully complete the Diploma receive up to 8 subjects credited towards the
degree.
Registered Agents
Hospitality Training Australia has approved a number of representatives around
the world to provide advice on study opportunities at the institute and living in
Australia. They can assist you to secure a place in a training program and may
also coordinate initial airport reception and accommodation placement. Some
of our representatives may provide additional services. Representative may
charge a fee for services.
Hospitality Training Australia will not be responsible or liable for information
provided by an organisation that is not registered as a representative of the RTO.
This training program is delivered over a 1 year period.
The student spends 1 day in off-the-job classes with 2
days in a kitchen environment (demonstration and
commercial kitchens) averaging attendance of 21 hours
per week.
When our students are in the commercial kitchen, they
are required to complete a specified number of
practical assessments. Once all assessments have been
completed successfully, students are deemed ready to
achieve this qualification and enter the workforce.
A Certificate III in Hospitality (Commercial Cookery)
reflects the role of a qualified cook. Completion of this
qualification can lead to the following positions:
•
Commercial/professional cook in a large restaurant
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Cook in a cafe or small restaurant
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Cook for function or convention centre
Course Code:
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THH31502
Duration:
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52 Weeks
Hospitality Training Australia Course Fees:
•
$9,200
In addition to the course fee, students are required to
purchase a Student Equipment Kit and various text based
resources equaling $350.00.
Units of competence:
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Work with colleagues and customers
Work in a socially diverse environment
Follow health, safety and security procedures
Develop and update hospitality industry knowledge
Follow workplace hygiene procedures
Organise and prepare food
Present food
Receive and store kitchen supplies
Clean and maintain kitchen premises
Use basic methods of cookery
Prepare, cook and serve foods (holistic unit)
Prepare appetisers and salads
Prepare stocks, sauces and soups
Prepare vegetables, eggs and farinaceous dishes
Prepare and cook poultry and game
Prepare and cook seafood
Select, prepare and cook meat
Prepare hot and cold desserts
Prepare pastry, cakes and yeast goods
Implement food safety procedures
Plan and prepare food for buffets
Communicate on the telephone
Promote products and services to customers
Deal with conflict situations
Coach others in job skills
Prepare foods according to dietary and cultural needs
Prepare, cook and serve food for menus (holistic unit)
Plan and control menu based catering
Develop and update food and beverage knowledge
Provide a link between kitchen and service areas
Handle and serve cheese
Prepare sandwiches
This training program is delivered over a 1 year period. The
student spends 1 day in off-the-job classes with 2 days in a
kitchen environment (demonstration and commercial
kitchens) averaging attendance of 21 hours per week.
When our students are in the commercial kitchen, they are
required to complete a specified number of practical
assessments. Once all assessments have been completed
successfully, students are deemed ready to achieve this
qualification and enter the workforce.
Certificate III in Hospitality (Patisserie) provides theory and
practical skills attained by demonstration, participation and
full-scale production. In addition, patisserie courses include
classes in computer skills, hygiene, food costings, quality
control and communications.
Patesserie students can seek employment in a patisserie
kitchen as a trainee chef, junior member of a kitchen in a
variety of hospitality patisserie establishments, restaurants,
catering, in-store bakeries and cake shops.
The Certificate III in Hospitality (Patisserie) reflects the role of a
cook who specialises in pastries, gateaux, tortes and many
other cake varieties.
Course Code:
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THH31602
Duration:
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52 weeks
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$9,200
Work with colleagues & customers
Follow health, safety & security procedures
Develop & update hospitality industry knowledge
Clean & maintain premises
Receive & store kitchen supplies
Organise & prepare food
Present food
Prepare, cook & serve foods (holistic unit)
Prepare & produce pastries
Prepare & produce cakes
Prepare & produce yeast goods
Prepare bakery products for patisseries
Promote products & services to customers
Prepare & present gateux, torten & Cakes
Present desserts
Prepare & display petits Four
Prepare, cook & serve food for menus (holistic unit)
Develop & update food & beverage knowledge
Prepare & model marzipan
Prepare desserts to met special dietary requirements
Prepare hot & cold desserts
Intakes:
•
February 2010
resources equaling $350.00
kitchen environment (demonstration and commercial
kitchens) averaging attendance of 21 hours per week.
The Diploma in Hospitality Management - Commercial
Cookery Stream represents a qualification that is based on
very sophisticated technical applications involving
competencies requiring increased theoretical knowledge,
applied in a non-routine environment and which involves
team leadership, management and increased responsibility
for better outcomes. It reflects the role of a qualified Sous
Chef.
The minimum requirement for the Diploma of Hospitality
Management is 42 units of competence. This program is
delivered incorporating the Certificate III in Hospitality
(Commercial Cookery). Hospitality Training Australia is unable
to accept enrolments into the stand alone 42 unit Diploma of
Hospitality Management.
Course Code:
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THH51202
Duration:
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104 weeks
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$18,400
resources equaling $350.00
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Work with colleagues and customers
Follow health, safety and security procedures
Develop and update hospitality industry knowledge
Organize and prepare food
Present food
Receive and store kitchen supplies
Clean and maintain kitchen premises
Prepare, cook and serve food ( holistic unit )
Prepare appetisers and salads
Prepare stocks and sauces and soups
Prepare vegetables, eggs and farinaceous dishes
Prepare and cook poultry and game
Prepare and cook seafood
Identify and prepare meat
Prepare hot and cold desserts
Prepare pastry, cakes and yeast goods
Plan and prepare food for buffets
Prepare foods according to dietary and cultural needs
Plan and control menu-based catering
Promote products and services to customers
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Prepare, cook and serve food for menus ( holistic unit )
Provide a link between kitchen and service areas
Handle and serve cheese
Prepare sandwiches
Develop and update food and beverage knowledge
Monitor catering revenue & costs
Establish and maintain quality control
Develop a food safety program
Control and order Stock
Monitor work operations
Implement workplace health, safety & emergency
procedures
Lead and manage people
Interpret financial information
Design menus to meet market needs
Manage finances within a budget
Roster staff
Receive and store stock
Develop & implement operational plans
Establish & update a safe & secure workplace
Manage quality customer service
Prepare and monitor budgets
Develop & maintain the legal knowledge required for
business compliance
Establish and conduct business relationships
Manage workplace diversity
kitchen environment (demonstration and commercial kitchens)
averaging attendance of 21 hours per week.
The Diploma in Hospitality Management majoring in Patisserie
represents a qualification that is based on very sophisticated
technical applications involving competencies requiring
increased theoretical knowledge, applied in a non-routine
environment and which involves team leadership,
management and increased responsibility for better outcomes.
It reflects the role of a qualified Sous Chef.
The minimum requirement for the Diploma of Hospitality
Management is 42 units of competence. This program is
delivered incorporating the Certificate III in Hospitality
(Patisserie). Hospitality Training Australia is unable to accept
enrolments into the stand alone 42 unit Diploma of Hospitality
Management.
Course Code:
•
THH51202
Duration:
•
104 weeks
•
$18,400
Intakes:
•
February 2010
Units of competence
Work with colleagues & customers
Follow health, safety & security procedures
Develop & update hospitality industry knowledge
Clean & maintain premises
Receive & store kitchen supplies
Organise & prepare food
Present food
Prepare, cook & serve foods (holistic unit)
Prepare & produce pastries
Prepare & produce cakes
Prepare & produce yeast goods
Prepare bakery products for patisseries
Promote products & services to customers
Prepare & present gateux, torten & cakes
Present desserts
Prepare & display petits four
Prepare, cook & serve food for menus (holistic unit)
Develop & update food & beverage knowledge
Prepare & model marzipan
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Prepare desserts to met special dietary requirements
Prepare hot & cold desserts
Monitor catering revenue & costs
Establish and maintain quality control
Develop a food safety program
Control and order stock
Monitor work operations
Implement workplace health, safety & emergency
procedures
Lead and manage people
Interpret financial information
Design menus to meet market needs
Manage finances within a budget
Roster staff
Receive and store stock
Develop & implement operational plans
Establish & maintain a safe & secure workplace
Manage quality customer service
Prepare and monitor budgets
Develop & maintain the legal knowledge required for
business compliance
Establish and conduct business relationships
Manage workplace diversity
About Hospitality Training Australia
Hospitality Training Australia is an
established training organisation that is well
placed to assist international students:
Training Sessions
Hospitality Training Australia delivers its
training programs Monday to Sunday, 7
days per week between the hours of 7am to
10pm.
Facilities, Equipment and Learning
Resources
Our training facilities offer students modern
technology and equipment.
Head Office & Administration
Located at Level 4, 250 Collins Street,
Melbourne in the heart of the Central
Business District.
Classroom facilities
All classroom and theory based training is
facilitated at:
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Level 4, 250 Collins Street, Melbourne
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Level 1, 108 Peel Street, North
Melbourne
Kitchen and cooking facilities are located in
close proximity at 112 Peel Street, North
Melbourne (Next to the Queen Victoria
Market).
SchönCafe, Restaurant & Function Centre is
nestled amongst busy restaurants and next
door to the Queen Victoria Market. Students
are rostered to work within the restaurant as
they put into practice their training skills,
giving them the opportunity to learn, reflect,
change and improve.
Trainer qualifications
Hospitality Training Australia has a team of
15 dedicated trainers who each possess
over 10 years hospitality Industry experience.
Training methods
Hospitality Training Australia is an employer
focussed training organisation that offers
international students, coming to live in
Australia, access to a network of employers
through its links with industry.
Each program delivered seeks to provide
participants with the skills necessary to gain
meaningful employment and with the case
of international students assimilate into
Australian society.
Training Focus
Our programs intend to enable internationals
students to learn the business of hospitality and to
gain an understanding of what is required to
operate a hospitality business in Australia.
Students will be trained in and practice all facets
of the hospitality business, which includes:
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Federal, State and Local Government
compliance standards;
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Cooking breakfast, lunch and dinner;
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Food and beverage service;
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Management;
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Marketing the business;
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Financial control.
Clients
We provide training and assessment services to
Restaurants, Cafes, Catering Venues and Hotels
across Australia. Our clients include:
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Langham Hotel, Melbourne
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Batman’s Hill on Collins Hotel
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Spotless Services
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Oporto Franchising
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Hunter Management Group of Hotels
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La Porchetta Restaurants
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Taco Bill Restaurants
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Alexander Motor Inn
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The Grand Hotel
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La Mirage Reception Centre
The clients listed represent only a small number of
clients and does not include the 100s of
Restaurants, Cafes, Bars and Catering Venues
that are continuously in use of our services.
Traineeships
We currently provide training and assessment to
over 300 Australian Citizens employed within
Restaurants, Cafes, Catering Venues and Hotels
in the following programs:
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Certificate III in Catering Operations
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Certificate III in Food & Beverage
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Certificate III in Front Office
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Certificate III in Housekeeping
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Certificate IV in Hospitality Supervision
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Certificate IV in Business Frontline
Management
Apprenticeships
We currently provide training and assessment to
over 100 Australian Citizens employed as
apprentice chefs with Restaurants, Cafes, Hotels
and Catering companies across Australia.
Apprentices Chefs undertake the:
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Certificate III in Commercial Cookery
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Certificate III in Patisserie
Short Courses
In excess of 100 people per week and 5,000
people per year, undertake short course
training programs with Hospitality Training
Australia.
Courses delivered include:
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Food Safety Handler Level 1
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Food Safety Supervisor Level 2
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Responsible Service of Alcohol (RSA)
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Responsible Service of Gaming (RSG)
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Espresso Coffee Training
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Food & Beverage Essentials
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Licencees' First Step
Courses are delivered at Hospitality Training
Australia facilities, located at:
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250 Collins Street, Melbourne
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108-112 Peel Street, North Melbourne
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Cathay Lane, North Melbourne
Training Partner
Hospitality Training Australia is proud to be
the Training Partner of Restaurant &
Catering Victoria, across the state of
Victoria.
Restaurant & Catering Victoria is recognized
as the peak industry body for restaurants,
cafés, function & reception centres and
caterers – industrial, corporate, function,
venue and alike in Victoria.
As a member based organization,
Restaurant & Catering Victoria provides a
wide range of tangible services and benefits
to assist operators in their business on a day
to day basis.
Restaurant & Catering Victoria is a
Registered Organisation of employers under
the Workplace Relations Act 1996 and
represents the interests of its members to all
levels of government helping to shape and
influence the environment within which they
operate.
For more information about Restaurant &
Catering Victoria, including how to become
a member please telephone + 6 1 3 9654
5866, email rcav@restaurantcatervic.asn.au
or visit www.restaurantcatervic.asn.au
Code of Practice
Satisfactory Progress
Students who do not have satisfactory
academic progress will be reported to
DIMIA. As a general rule more than
one failure in the same unit or failure in
more than two individual units in any
semester will trigger a review of
academic progress by Hospitality
Training Australia. If at the end of the
review Hospitality Training Australia is
not satisfied with academic progress
of a student the student will be
reported to DIMIA which may result in
a breach of visa conditions.
Further Study
Graduates of Hospitality Training
Australia courses may seek credits to
the relevant degree programs in
Australian Universities. There is no
guaranteed entry into University
programs however as a general rule
students with high marks will have the
best chance of being accepted by a
University
Working in Australia
Students can apply for a student visa
with permission to work in Australia
after commencement of their course
of study. A fee will have to be paid for
this visa. Australian immigration laws
allow students to work for a limited
number of hours, currently 20 hours per
week. However, work is not easy to
find and under no circumstances can
students rely on income earned in
Australia to pay tuition fees. Students
are not permitted to work if it interferes
with their study.
Dependents
Dependents of persons holding a student
visa are required to pay full fees in any
school, college or university that they enroll
in whilst in Australia.
Student Support Services
The Director, teaching staff and
administrative staff of Hospitality Training
Australia are available to provide general
advice and assistance with matter such as
studying, homework, accommodation,
English language problems and counseling.
Students requiring special or intensive
assistance must contact the Training
Manager who may refer them to
appropriate support or counseling services.
The Training Manager can be contacted
on 03 9639 5551 during office hours.
Student Orientation
Orientation is conducted on the first day of
commencement. Its purpose is to fully
inform new students of most aspects of life
at Hospitality Training Australia and provide
an introduction to studying, Melbourne’s
costs of living, transportation, facilities and
accommodation. In addition Hospitality
Training Australia staff will be introduced, a
tour of Hospitality Training Australia and the
local area will take place and an
opportunity to ask questions will be given.
Please contact our Student Counselor Mrs.
Angela River or Jessica Shelton on 1300 659
557
Change of Address
Upon arriving in Australia you are
required to advise Hospitality Training
Australia of your residential address and
telephone number and of any
subsequent changes to your residential
address. This is extremely important.
Under Section 20 of the Education
Services for Overseas Students (ESOS) Act
2000 Hospitality Training Australia is
obliged to serve a notice at your last
known address if you breach a student
visa condition relating to attendance: or
academic performance. It is your
responsibility to ensure that you always
update your address details at Hospitality
Training Australia to ensure you receive
important information about your course,
fees and possible breaches of your
student visa.
Additional information on student visa
issues is available on the Department of
Immigration and Multicultural Affairs
(DIMIA) internet site on www.immi.gov.au
Use of Personal Information
Information provided by students may
be made available to Commonwealth
and State agencies and the Fund
Manager of the ESOS Assurance Fund,
pursuant to obligations under the ESOS
Act 2000 and the National Code.
Hospitality Training Australia is required,
under s19 of the ESOS Act 2000, to tell the
Department about: changes to student’s
enrolment; and any breach by students
of student visa conditions relating to
attendance or satisfactory academic
performance.
Code of Practice
Access and equity policy
The Hospitality Training Australia Code
of Practice includes an access and
equity policy. This document is
available on request. It is the
responsibility of all staff to ensure the
requirements of the access and equity
policy are met at all times.
Privacy
Personal information is collected solely
for the purpose of operating as a
Registered Training Organisation under
the Australian Quality Training
Framework administered by the
Victorian Government who are the
registering authority The requirements
of the registering authority may mean
the release of your personal
information for the purposes of audit or
for collection of data by
Commonwealth and State
Government departments and
agencies and the fund manager of
the ESOS assurance agency. It is a
requirement of the Australian
Qualifications Framework that students
can access personal information held
by Hospitality Training Australia and
may request corrections to information
that is incorrect or out of date. Apply
to the Registrar if you wish to view your
own records.
Pathways
Registered Training Organisations and
TAFE Colleges must recognise the
qualifications and statements of
attainment issued by any other
Registered Training organisation. This
means that you may be eligible for
credit towards courses conducted by
other Registered Training Organisations
and TAFE Colleges based on what you
achieve with Hospitality Training
Australia. It is the responsibility of
Hospitality Training Australia and all
staff to ensure the requirements of
relevant legislation is met at all times.
Use the web sites indicated, or
contact the training manager if you
require further information.
Please note that Government
Legislation requires tuition fees and
application fees to be refunded in full
if:
•
the course does not start on the
agreed starting date which is
notified in the offer letter
•
the course stops being provided
after it starts and before it is
completed, or
•
the course is not provided fully to
the student because the college
has a sanction imposed by the
government regulator
•
Full refunds will be made within 14 days of
the date of any of the above three events
and will be accompanied by a written
statement explaining how the refund has
been calculated. Hospitality Training
Australia may arrange for another course,
or part of a course, to be provided to
students at no cost to the student as an
alternative to refunding course money. If
students agree to accept this alternative
arrangement, Hospitality Training Australia
is no longer liable to refund the money
owed for the original enrolment.
Student code of behaviour
•
The right to be treated with respect
from others, to be treated fairly and
without discrimination, regardless of
religious, cultural, racial and sexual
differences, age, disability or socioeconomic status
•
The right to be free from all forms of
intimidation
•
The right to work in a safe, clean,
orderly and cooperative environment
•
The right to have personal property
(including computer files and student
work) and Hospitality Training
Australia’s property protected from
damage or other misuse
•
The right to have any disputes settled
in a fair and rational manner (this is
accomplished by the Grievance
Procedure)
•
The right to work and learn in a
supportive environment without
interference from others
•
The right to express and share ideas
and to ask questions
•
The right to be treated with politeness
and courteously at all times
For non-compliance with the Code of
Conduct the following procedure for
discipline will be followed:
•
A member of Hospitality Training
Australia will contact students in the
first instance to discuss the issue or
behaviour & to determine how the
issue might be rectified. This meeting
and its outcomes will be documented,
signed by all parties and included on
the student’s personal file. (Step 1)
•
Where the issue or behaviour
continues, students will be invited for a
personal interview with the Assistant
Director to discuss this issue further. This
meeting and its outcomes will be
documented, signed by all parties and
included on the student’s personal file.
(Step 2)
Deferment, Suspension and Cancellation
A students enrolment can be deferred,
suspended or cancelled at any time during
the course of their study. To receive further
information regarding HTA policy contact a
student counselor Angela Rivera or Jessica
Shelton on 1300 659 557.
Should the issue or behaviour
continue, the student would be
provided with a final warning in
writing & a time frame in which to
rectify the issue. A copy of this letter
will be included on the student’s
personal file. (Step 3)
After the three steps in the discipline
procedure have been followed, should
the issue or behaviour still continue,
training services will be withdrawn and
the student will be notified in writing that
their enrolment has been terminated.
At any stage of this procedure students
are able to access the Grievance
Procedure to settle any disputes that
may arise.
The independent mediator will be
provided by the Australian Counsel for
Private Education and Training (phone
613 9416 1355).
Relevant legislation
A range of legislation and information is
applicable to all staff and students.
Information on relevant legislation can
be found at the following websites.
OH&Swww.business.channel.vic.gov.au
EEO www.eoc.vic.gov.au
VET www.skills.vic.gov.au/
ESOS aei.dest.gov.au/esos
DIMIA www.diac.gov.au/study
Privacy www.privacy.gov.au
VRQA Act www.vrqa.vic.gov.au
Full Time Study
Australian law requires International
students to study at a full time study load.
The only reason why you may undertake
a reduced study load is because you
need to undertake a part-time
enrolment to complete a course of study
where you need to repeat one or more
failed units for the first time.
International students are not entitled to
undertake a reduced study load
because of credit transfer, exemptions or
to repeat failed units more than once.
Students in this situation will be guided by
their course coordinator on what
alternative subjects may be available or
which subjects they can undertake from
later years to ensure they have a 100%
full time study load.
ESOS Framework
Information for overseas students
document Standard 2.1(g) refers
to the ESOS framework document
available on the AEI website:
http://aei.dest.gov.au/AEI/ESOS/
NationalCodeExplanatoryGuide/PartD
Come and experience Melbourne!
Melbourne is the capital of the State of Victoria. It is situated on the Yarra River and
around Port Phillip Bay with its beautiful beaches and water sports facilities. It is a
beautiful spacious city with all the parks, gardens, sporting venues and scenic
places that Australian space and natural resources allow. Melbourne is a worldrenowned cultural, artistic, financial and communications centre served by an
international airport, a cargo and passenger seaport, and rail links to neighbouring
States. Melbourne, once voted the world’s ‘most livable city’, enjoys clean fresh air
and beautiful parks and gardens. Melbourne is considered to be the shopping
capital of Australia and offers some of Australia’s biggest shopping complexes as
well as sophisticated, exclusive boutiques and a host of lively and popular markets.
One quarter of Melbourne’s population was born overseas making it one of the
world’s most multicultural cities. There are now people from 140 nations living
harmoniously together. This broad ethnic mix has brought many benefits to the city
including a wide range of cuisines and over 2,300 elegant restaurants, bistros and
cafes. Melbourne has an excellent public transport system with trams, trains and
buses providing an extensive network throughout the city and suburbs. The
population is approximately 4 million. Melbourne is a sprawling city with suburbs
extending up to 50km from the centre of the city.
The city centre is on the banks of the Yarra River, 5km from Port Phillip Bay.
The city centre features world class
•
department stores
•
historical architecture
•
theatres, galleries and arts centres
Melbourne is only a short distance from many beautiful beaches as well as the
Victorian mountain regions, where skiing is popular during winter.
The city and surrounding suburbs are well serviced by a public transport network of
buses, trains and trams.
A multicultural city enriched by 170 ethnic groups. Sometimes called the culinary
capital of Australia, Melbourne has a vast array of restaurants, offering a variety of
international cuisine. Bustling Chinatown in the heart of the city, serves up the finest
of Asian cuisine and culture. Several other Melbourne streets are dedicated to
Vietnamese, Japanese, Italian and Greek food - cuisine to suit every palate and
many to suit a student's budget.
Climate
Melbourne enjoys a temperate climate with four distinct seasons in the year spring, summer, winter and autumn. Below is a guide to the average daily
temperatures.
Spring
September to November 12-22 degrees
Summer December to February 28-32 degrees
Autumn March to May 12 - 20 degrees
Winter June to August 10 - 15 degrees
Cost of Living
In addition to paying the full cost of their courses, full-fee students must meet all
their own travel and living expenses, plus any student association fees or
administrative charges made by the institution. A single person studying in Australia
will need A$10,000 - A$12,000 each year in addition to the tuition fees. This amount
also depends on the kind of accommodation a student chooses. For a married
person with a dependent, he/she will need another A$4,000 each year. If there are
children, the living expenses needed will be approximately A$3,000 for each child.
The following types of accommodation are available for International students:
•
Full Board (Homestay) A$150.00 - A$170.00 per week.
•
Student house A$80.00 - A$100.00 per week .
•
Half - Board A$ 70.00 - A$ 100.00 per week (plus expenses).
•
Leasing a House/Flat A$120.00 - A$170.00 per week (unfurnished)
This accommodation can be booked prior to arrival. Two weeks advance notice is
required before you depart for Australia. Further details can be obtained from the
International Student Welfare Officer.
Cost of Living
Melbourne is a reasonably priced city providing good quality affordable living and
abundant accommodation. Students will need a minimum of A$10,000 per year
(excluding tuition) to cover living expenses. Accommodation costs range from
$100 per week (flat/apartment accommodation) to $200 per week (homestay).
Food costs about $60 per week and transport can cost about $30 per week.
The lifestyle in Australia is safe and friendly. Australians have a high standard of
living. The climate is pleasant, there is plenty of food and the vast natural resources
in Australia enable most people to live well.
Fruit, vegetables and meat are available fresh and at reasonable prices. Clothing
and personal effects are usually good quality and available at a wide variety of
prices.
Below is a price table of typical daily items. This is only a guide. Remember that you
can shop around for items such as clothing and shoes to find a cheaper source.
Food
Milk 1 litre $1.50
Bread 1 loaf $2.00
Apples 1 kg $2.00
Potatoes 1 kg $1.00
Beefsteak 1 kg $5.00
Eggs 1 dozen $3.00
Cereal $2.00 - $3.00
Fruit Juice 2 litres $4.00
Rice 1 kg $2.00
Personal Effects/Services
Shoes 1 pair $70.00
Jeans 1 pair $80.00
Toothpaste 140g $2.50
Shampoo 500ml $2.00
T-shirt $20.00
Hairdresser $20.00 to $40.00
Newspaper $1.50
Cinema ticket $15.00
Public transport city an inner suburbs
$6.00 for a day pass
Multiculturalism
More than 100 ethnic groups are represented in Australia, making Australia one of
the most culturally diverse countries in the world. Australia’s dynamic
multiculturalism can be attributed to its unique combination of Indigenous cultures,
early European settlement and immigration from all parts of the world.
Australians value the wealth of cultural diversity and social sophistication that
international students bring to our campuses and our communities. We take great
care in looking after international students and helping them to adjust to the
Australian way of life. International students also gain great benefits from their
education in Australia and make lifelong friendships.
Religion
Australia is predominantly a Christian country however; all religions are represented
in our multicultural society. Australians respect the freedom of people to practice
their choice of religion. Churches, mosques, temples and synagogues are located
in most major cities. Some universities have their own spiritual groups on campus.
Language
English as it is spoken in Australia is very easily understood by nearly all people from
other English-speaking nations. While there are some minor differences in accent
between the cities and country areas the difference is much less than you will find
in America, Britain and Canada where French is also spoken. As you improve your
English in Australia you will learn some of our slang, and have much fun explaining
the meanings to your friends and relatives at home.
For more information about Melbourne visit: www.tourismvictoria.com.au
Health care
Australia has a very good health care system. All Australians pay a Medicare levy
(additional tax) to fund the public health system and ensure everyone gets access
to public system doctors, hospitals and other health care services. People who pay
extra into a private health insurance fund receive certain privileges when they use
private health care services. As well as the usual services available in just about
any Australian suburb or town, most Australian institutions also provide special
health care services and advice for students.
International students studying in Australia are required to have Overseas Student
Health Cover (OSHC) for the duration of their student visa. See the information on
overseas student health cover on page 19 of this prospectus.
Food
Australia has a fantastic variety of food. Our top quality meat, fish, fruits and
vegetables are exported to markets all around the globe. There is a large range of
fruit and vegetables available at Australian produce markets. You should have no
difficulty in finding the foods that you are used to at home.
You can sample almost every type of cuisine available throughout the world in our
many restaurants. There are elegant restaurants or typical Aussie pubs. Ethnic
restaurants offer cuisines from all around the world. Good food at reasonable
prices can be found at bistros or cafes. And for those who like takeaway, most of
the major global fast food chains are well represented. The adventurous can try
some of our ‘bush tucker’.
Visitors
Students from all over the world come to Australia to take advantage of our worldclass education and enjoy our friendly hospitality and cultural diversity. Australia
has low crime rates and strict gun control laws providing a safe environment in
which to learn and travel. With one of the highest standards of living in the world,
Australia offers modern transport systems, convenient telecommunications,
cosmopolitan shopping complexes and excellent health services.
Visitors from many parts of the world are attracted by Australia’s spectacular
natural environment and the distinctive personality and friendliness of the
Australian people. Australia is rich in the arts and is keen to preserve and display its
diverse cultural heritage.
Australians are also environmentally conscious and keen to preserve the country’s
natural beauty and scenery. Our Clean Up Australia campaign is being adopted
worldwide.
Transport
With one of the highest standards of living in the world, Australia offers modern
transport systems. Australia has an extensive public transport system that includes
trains, buses, tramways, ferries, two major national airlines and a number of
regional airlines. Metropolitan areas are divided into zones and your ticket type
and cost depends on which zone you are going to travel in and for how long.
Tickets can be bought at train stations, on buses and trams and at news agencies.
Tourist students may drive in Australia on a valid overseas drivers licence but if the
document is not in the English language the visitor must carry a translation with the
permit. An international driving licence is not sufficient by itself.
Metered taxicabs operate in all major cities and towns. You will find taxi ranks at
transport terminals, main hotels or shopping centres or you can hail taxis in the
street. A light and sign on the roof indicates if a cab is vacant. There is a minimum
charge on hiring and then a charge per kilometers traveled. Taxi drivers do not
have to be tipped.
Sports and recreation
Australians are very keen on sport and outdoor activities and have gained a
worldwide reputation, both as individuals and as teams. Hosting the 2000 Olympic
Games in Sydney, the 2006 Commonwealth Games in Melbourne, the Australian
Open Tennis Championship and the Grand Prix Motor Race highlights Australia as a
leading destination for international events.
Australia has more than 120 national sporting organisations and thousands of state,
regional and club bodies. It is estimated that 6.5 million people, about a third of
the population, are registered sports participants. While there are over 120 sporting
organisations, Australians also take part in bushwalking, fishing, boating and water
sports.
Entertainment
Campuses offer spacious surroundings suitable for social, sporting and other
outdoor activities. They are also centrally located for students to experience the
sophistication of our cities and excitement of our entertainment facilities. There are
plenty of opportunities for international students to have an enjoyable time with
friends.
Travel
During semester breaks, you may like to venture beyond the capital cities to
experience more of Australia’s spectacular natural environment and great
physical beauty—national parks, The Great Barrier Reef, Kakadu, Uluru and the
Tasmanian Wilderness.
How to apply!
Hospitality Training Australia welcomes your application to study with us here in Australia.
The following documents and forms are to provide advice and assistance to you in your application to become an international
student at Hospitality Training Australia. I encourage you to become familiar with these documents and forms as they are used to
formalise some of the procedures required by the Australian Government authorities for institutions accepting international
students and for international students in their transactions and communications with their Australian institution.
•
•
•
•
•
•
•
Country Assessment Level Table
Application Procedures
Payment of Tuition Fees
Refund Agreement
Application for Enrolment as an International Student
Acceptance Agreement for an International Student
Payment Options
Hospitality Training Australia does not accept applications from persons under the age of 18 years old.
Throughout this process assistance can be obtained with the application by contacting:
Administration Department
Telephone + 6 1 1300 659 557
Email us at info@hosptrain.edu.au
The following must be submitted with your Hospitality
Training Australia application:
To ensure that your application is successful please ensure that you have
completed all sections of the application foms and attached each of the
following documents:
□
□
□
□
Copy of identification pages of your passport
Copy of current visa (if you are in Australia)
Copy of Overseas Student Health Cover (if available) as well as
names and date of birth of family member(s) if applying for family
cover
Certified copies of relevant academic records in your home country
such as high school or college / university certificates
□
□
□
□
□
□
Certified copy of IELTS certificate (if available)
Certified copy of other English language proficiency test certificate
(if applicable)
Certified copies of work references (if relevant)
Guardian Advice Notification form (if applicable)
Copy of English language course enrolment if you are undertaking
an English language course in Australia, including the eCoE from the
English language centre plus a letter reporting your attendance
level, completion date and English language proficiency level
Certified copy of English language certificate and attendance
report if you have completed an English language course
Application Procedures
Your Application for Enrolment as an International Student form must follow the below listed application procedure to enable
immigration authorities to approve your student visa application.
To apply for a place as an international student at Hospitality Training Australia you should:
1. Determine your DIAC Country
Assessment Level by consulting the
table on the next page or by visit
www.immi.gov.au
2. Complete an Application for
Enrolment as an International
Student form in this guide
3. If you come from an
Assessment Level 4 country
you must apply for the Diploma
Qualification and ensure that it is at
least one year in duration
4. Attach certified copies of your
English language proficiency
documents, academic transcripts
and evidence of work experience (if
relevant)
5. Attach one passport
photograph to the application form
6. Attach copies of the front pages
of your passport and current student
visa
(if applicable)
7. Send by post, email or fax to:
The Director
Level4, 250 Collins Street
Melbourne, VIC 3000
Fax: +61 3 9639 5600 or email:
info@hosptrain.edu.au
An offer of a place for a course
letter (offer letter) will be issued to
you if your application is successful.
Country Assessment Level 1 or 2
To accept the offer of a place if you
come from a DIAC Country
Assessment Level 1 or 2, you should
now:
1. Send a bank draft (or other
approved method of transferring
funds) in Australian dollars made
payable to Hospitality Training
Australia for the tuition fees and
OSHC as detailed on your offer
letter as well as a completed and
signed Acceptance Agreement
from this guide.
2. Once we have received
the funds and the signed
Acceptance Agreement, an
electronic Confirmation of
Enrolment (eCoE) certificate will be
sent to you via email, fax or through
the marketing agent if you used
their services.
3. You should take the eCoE
certificate and the offer letter to the
nearest Australian Mission
(or DIAC office if applying in
Australia).
a. If you are completing an English
language course prior to commencing
at Hospitality Training Australia you
must also provide an eCoE and an
offer letter from the English language
centre. This may enable your visa to be
issued for the duration of the two
courses under visa subclass 572.
b. If you plan to continue to a degree
course at a university after your studies
at Hospitality Training Australia, you
should provide an eCoE and an offer
letter for the degree course. If the
university will not issue an eCoE, you
should provide the offer letter. A visa
will only be issued for the duration of
the courses covered by eCoEs.
5. The Australian Mission will advise you
on the requirements for a medical
examination and when the visa is likely
to be issued so that you can
commence organising your flight
schedule for arrival into Australia.
6. You should complete and send to
the Institute the Airport On-Arrival and
Accommodation Placement Service
Request form in this guide if you require
Hospitality Training Australia to assist
you with these services.
Country Assessment Level 3 or 4
To accept the offer of a place if
you come from a DIAC Country
Assessment Level 3 or 4, you
should now:
1. Submit an application for a
student visa at the nearest Australian
Mission (or DIAC office if applying in
Australia) and your IELTS score along
with the offer letter from Hospitality
Training Australia for a preliminary
assessment of your ability to meet the
requirements of the student visa.
a. If you are completing a
preliminary English course prior to
studies at Hospitality Training Australia,
you should also submit the offer letter
from the English language centre with
your visa application. This may enable
your visa to be issued for the duration
of the two courses under visa subclass
572.
b. If you plan to continue to a degree
course at a university after your studies
at Hospitality Training Australia, you
should provide an offer letter for the
degree course.
A visa may be issued for the duration of
the courses covered by the offer letters
under visa subclass 573.
2. If the preliminary assessment of your
visa application is favourable, the
Mission (or DIAC office if applying in
Australia) will notify you by letter.
3. Send the letter advising of a
favourable outcome of your
preliminary assessment along
with a bank draft (or other approved
method of payment) in Australian
dollars made payable to Hospitality
Training Australia for the tuition fees
and OSHC as detailed on your offer
letter and a completed and signed
Acceptance Agreement in this guide.
4. Once the Institute has received the
funds and the signed Acceptance
Agreement, an Electronic Confirmation
of Enrolment (eCoE) certificate will be
sent to you via email, fax or through
the marketing agent if you used their
services.
5. You should take the eCoE certificate
and the offer letter to the Australian
Mission (or DIAC office if you are
applying in Australia).
a. If you are completing an
English language course prior to studies
at Hospitality Training Australia,
organize to have an eCoE issued by
the English language centre. Submit
this with the offer letter from the English
centre along with the eCoE from
Hospitality Training Australia so that the
visa can be issued for the duration of
both courses under visa subclass 572.
b. If you plan to complete a degree
course after your studies at Hospitality
Training Australia, organise to have an
eCoE issued by the university.
Submit this with the offer letter from the
university along with the eCoE from
Hospitality Training Australia and the
English language centre (if applicable)
so that a visa can be issued for the
duration of all courses. If the university
will not issue an eCoE, then the visa will
only be issued to cover the duration of
the eCoEs submitted.
7. The Australian Mission will advise you
on the requirements for a medical
examination and when the visa is likely
to be issued so that you can
commence organising your flight
schedule for arrival into Australia.
8. You should complete and send to
the Institute the Airport On-Arrival and
Accommodation Placement Service
Request form in this guide if you require
Hospitality Training Australia to assist
you with these services.
Country Assessment Level 5
If you come from a DIAC Country
Assessment Level 5, you should visit the
nearest Australian Mission or DIAC
office for advice.
Processing Times for Applications and
Visas
Hospitality Training Australia will
endeavour to issue an offer to you or
marketing agent if you use their
services within two days* of receipt of
your application and all supporting
documentation. Delays will be
experienced should forms or
documentation be incomplete. The
processing of your student visa by DIAC
varies from country to country, so you
should check with the local Australian
Diplomatic Mission for advice on
normal visa processing times.
*Please Note: Hospitality Training
Australia is closed on Saturdays,
Sundays and public holidays
(check dates with Australian
Diplomatic Mission).
Policies and Procedures
Hospitality Training Australia policies
and procedures for
international students are in
accordance with the Australian
Government Education Services for
Overseas Students Act 2000, Education
Services for Overseas Students
Regulations 2001, National Code of
Practice for Registration of Providers of
Education and Training
to Overseas Students, The
Australian Quality Training Framework
and the Education and Training Reform
Act. Other policies and procedures
can be found in the Hospitality Training
Australia Student Guidelines.
Declarations
Hospitality Training Australia has used its
best endeavours to ensure that the
material contained in this publication
was accurate at the time of printing.
We give no warranty and accept no
responsibility for the accuracy or
completeness of information.
Hospitality Training Australia reserves
the right to make changes to, amongst
other things, course schedules,
location, admission requirements, fees
and staffing without notice at any time
(even once you have enrolled in the
course) in its absolute discretion. You
should frequently check with the
Hospitality Training Australia website for
the most current information available.
4. You may be able to apply for
your visa electronically through
the DIAC website
www.immi.gov.au.
Country Assessment Level Table
This table is to be used to determine your country assessment level required to obtain a student visa to study at Hospitality
Training Australia. This information is from the DIAC home page: www.immi.gov.au/study/visas/subclasses_assessment.htm The
details were correct as of June 2006. You are advised to check for alterations to this table before you submit your Application
for Enrolment as an International Student at Hospitality Training Australia.
The assessment levels relate generally to how likely students are to comply with their visa conditions, based on previous
students' behaviour. Assessment level 1 represents the lowest assessment level and assessment level 5 the highest. The higher
the assessment level, the more evidence you will need to provide to demonstrate your financial capacity, understanding of
the English language and other relevant matters.
If you hold a passport from an assessment level 2, 3, 4 or 5 country, then you must make your first student visa application while
you are outside Australia. You will need to apply for a student visa subclass 572 to undertake courses at Hospitality Training
Australia.
Country/Citizenship & Visa 572 Education Level
Argentina
Armenia
Austria
Bahrain
Bangladesh
Belarus
Belgium
Botswana
Brazil
Brunei
Bulgaria
Burma (Myanmar)
Cambodia
Canada
Chile
China (excl SARs and Taiwan)
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Egypt
El Salvador
Estonia
Fiji
Finland
France
Germany
Gambia
Ghana
Greece
Hong Kong SAR
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Japan
Jordan
Kenya
Korea, Republic of
Kuwait
Laos
Latvia
Lebanon
Libya
2
3
1
1
3
3
1
2
2
1
3
3
4
1
1
4
2
3
2
2
1
2
3
1
4
1
1
1
3
3
1
1
2
1
4
3
1
2
1
1
3
3
3
1
3
2
4
3
Lithuania
Macau SAR
Malaysia
Maldives
Malta
Mauritius
Mexico
Nepal
Netherlands
New Caledonia
Nigeria
Norway
Oman
Pakistan
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russian Federation
Samoa, Western
Saudi Arabia
Seychelles
Singapore
Slovak Republic
Slovenia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Taiwan
Thailand
Tonga
Turkey
United Arab Emirates
UK - British Citizen
UK - British National O’seas
Ukraine
United States of America
Uruguay
Venezuela
Vietnam
Zambia
Zimbabwe
2
2
1
3
1
2
2
4
1
2
3
1
2
4
2
2
2
3
1
1
2
2
3
3
2
2
1
2
1
2
1
4
1
1
2
2
3
3
1
1
1
3
1
2
2
3
3
3
Overseas Student Health Cover
International students are required by the Government to join a private health insurance scheme. The OSHC premium cover
must be paid before a student visa is issued. Overseas student health cover (OSHC) is insurance that provides cover on the
costs for medical and hospital care which international students may need while in Australia. OSHC will also pay for most
prescription drugs and emergency ambulance transport.
If you are an international student studying in Australia, you must purchase an approved OSHC policy from a registered
health benefits organisation – commonly referred to as health funds before applying for your visa. You will need to buy
OSHC before you come to Australia, to cover you from when you arrive. You will also need to maintain OSHC throughout
your stay in Australia.
The annual subscription for the OSHC as administered by Medibank Private for a single international student is A$348 and for
a student and family (spouse and dependent children under 18 years of age if they are living with you) is A$696 (as of June
2006). You should check for any changes on the Medibank website. Medibank also provides a 'whole of visa' cover that
insures you, and your family if they are living with you, for more than 12 months.
You can find out more about purchasing OSHC at www.health.gov.au or visit
Medibank at www.medibank.com.au/productandservices/overseas/students/intro.asp
Payment of Tuition Fees
Courses are offered to international students in yearly block. Fees are not determined on a single subject basis but for places
in entire courses. For future stages of your course, Hospitality Training Australia reserves the right to adjust annual tuition fees
to take into account increases in course delivery costs. Hospitality Training Australia undertakes to keep any adjustment
factor to a minimum. Students who pay the total annual fees in advance are quarantined against fee increases.
In relation to tuition fees from an international student or an intending international student either in Australia or overseas:
1.
a)
b)
c)
d)
e)
f)
g)
Payments
The first semester tuition fees paid to Hospitality Training Australia includes a
A$200 administration processing fee which is not refundable;
Tuition fees must be paid in advance;
The first years tuition fees for Hospitality Training Australia are required to
secure an eCoE for a student visa packaging arrangement with an English
language centre or other institutions;
The tuition fees and deposits must be paid in the form of a bank draft, cash,
credit card or telegraphic transfer;
All bank charges relating to telegraphic transfer (TT) of funds to Hospitality
Training Australia are the responsibility of the international student or
intending international student and a processing fee of A$25 must be
deposited in addition to the tuition fees;
If a telegraphic transfer method of payment is used, a copy of the Bank
Confirmation containing all details of the transaction must be faxed to
Hospitality Training Australia after the transaction is completed so that
Hospitality Training Australia can identify the payment. The Institute's fax no is
+61 3 9639 5600 and Tel no is +6 3 1300 659 557.
The Institute's banking details are:
Westpac Bank
Account title: Hospitality Training Australia
BSB No: 033-157
Account No: 173-955
Swift Code for international transfers: WPAC AU2S
Melbourne Office, Level 4, 250 Collins Street Melbourne 3000 Australia
2.
a)
Continuing Studies
All international students must pay the next years fees 1(one) month in
advance of commencing the next year;
3.
a)
Repeat Subjects
Tuition fees must be paid for repeat subjects or components of repeat
subjects and/or re-assessment of repeat subjects or components of
repeat subjects. A learning plan will be developed for students who are
repeating subjects to ensure that they maintain a full-time load except in
the final semester. The fee will be determined pro rata.
4.
a.
Credit Subjects
Tuition fees must be paid for substitute subjects for RPL credits or subject
credits from another RTO or an institution with a credit agreement with
the Institute if the course load for a semester is less than a full-time study
load and substitute subjects were required to be undertaken to maintain
a full-time study load.
5.
a)
Non-Payment
Invoices for the next years fees are issued to each student with a
payment schedule to the student's local address registered with the
Institute. Non-receipt of this invoice will not be accepted as reason for
non-payment of tuition fees by the scheduled date;
An international student will be excluded from further studies if tuition fees
are not paid by the due dates as identified in the invoice sent to a
student's registered address. In such circumstances a 'Student Notified of
Cessation of Studies' report will be sent to DIAC identifying a possible
breach in the condition of the student visa in relation to maintenance of
satisfactory attendance;
Outstanding fees will attract collection agency charges that must be
paid by a student before the Institute will issue any course certification to
the student.
b)
c)
Refunds
1.
Refunds (if we are unable to deliver your
course)
1.1
Hospitality Training Australia will refund all
course money paid by an international
student or intending international student
within two weeks of receipt of a written
claim for that part of a course that has not
yet been delivered if:
The course does not start on the
agreed starting day on the
electronic Confirmation of
Enrolment certificate; or
The course ceases to be provided
by Hospitality Training Australia after
it starts and before it is completed;
or
The course is not provided in full
because a sanction has been
imposed on the Institute by
Australian Government agencies;
and the student has not withdrawn
before the default day; or
A student fails to meet course
progression rules and is thus not
permitted to re-enroll and the tuition
fees were paid in advance of the
notification of the exclusion from
further studies at the Institute.
2.
Refunds (if you withdraw from your course)
2.1
Hospitality Training Australia will refund all
course money, other than the A$200
administration processing fee, paid by an
international student or intending
international student within four weeks of
receipt of a written claim in relation to a
course if:
A student visa application is
rejected or visa renewal is refused;
or
A student withdraws from the course
and returns home before a course
commences because of
exceptional and extenuating
circumstances of a compassionate
nature such as a death or severe
illness in the immediate family.
2.2
Hospitality Training Australia will refund the
balance of unused tuition fees
determined on a pro rata basis, other than
the A$200 administration processing fee,
paid by an international student or
intending international student within four
weeks of receipt of a written claim in
relation to a course if:
A student withdraws from a course and
returns home after a course commences
because of exceptional and extenuating
circumstances of a compassionate nature
such as a death or severe illness in the
immediate family.
Hospitality Training Australia will refund course
money, other than 20% of tuition fees paid by an
international student or intending international
student, within four weeks of receipt of a written
claim no less than 28 days before the starting day
of the course in relation to a course if:
The Director
Level 4, 250 Collins Street
Melbourne, VIC 3000
Australia
2.3
A student holds a DIAC-approved transfer
and unconditional letter of offer to another
institution; or
A student withdraws from the course.
3.
Alternative Tuition Arrangements
3.1
Hospitality Training Australia may arrange, at its
discretion, for another course, or part of a course,
to be provided to an international student or
intending international as an alternative to
refunding course money.
Should the international student or intending
international student agree to accept the
alternative course to receiving a refund of course
money, Hospitality Training Australia is no longer
liable to refund the student money owed for the
original enrolment.
3.2
4.
No Refund
4.1
Hospitality Training Australia will not refund any
money paid by an international student or
intending international student in relation to a
course if a written claim is received less than 28
days before the starting day of the course or after
the course starting day.
Hospitality Training Australia will not refund any
money paid by an international student or
intending international student in relation to a
course if a student has been granted a bridging
visa or temporary visa pending determination of
permanent residency or has been granted
permanent residency after the commencement
of the course of studies or after tuition fees have
been paid. The student must complete this year
on a full-fee basis and may apply to recommence
the course in the following semester as a local
student.
4.2
5.2
5.
Refund Requests
5.1
An international student or an intending
international student must make a claim for a
refund in writing to:
5.3
The claim must identify the reason for the refund
and must include supporting documentation
according to the circumstances such as:
A letter from DIAC advising of a rejection
of the student visa application or a refusal
to extend a student visa; or
Proof of exceptional and extenuating
circumstances affecting a close family
member; or
An unconditional letter of offer from
another institution along with a DIAC
approval letter to transfer; or
A completed and approved Hospitality
Training Australia withdrawal form.
The date of notification of the request for a
refund is from the date the request is received
at the Hospitality Training Australia at the
Institute.
6.
Payment of Refunds
6.1
If a request for a refund is approved, the refund,
other than a transfer to another Australian
institution, will only be made payable to the
applicant by bank draft in Australian dollars to
the student's address registered with Hospitality
Training Australia.
If a request for a refund is approved, the refund
for a DIAC-approved transfer to another
Australian institution will only be made payable
to the applicant's receiving institution in
Australian dollars.
6.2
7.
Appeals Process
7.1
A student who is refused a refund under the
Hospitality Training Australia Refund Agreement
may appeal within seven (7) days in writing to
the Director – Hospitality Training Australia
whose decision will be final.
7.2
Hospitality Training Australia’s dispute resolution
processes do not circumscribe the student’s
right to pursue other legal remedies.
8.
Consumer Protection Rights
8.1
This agreement, and the availability of dispute
resolution processes, does not remove the right
of the student to take action under Australia's
consumer protection laws.
Please detach and send to the Institute via fax, email or mail
Instructions
Please affix
recent passport
photo of
applicant
1. Complete all sections in CAPITAL letters
2. Attach certified supporting documents
3. Send your application to
The Director, Hospitality Training Australia,
Level 4, 250 Collins Street,
Melbourne, Victoria 3000 Tel: +61 3 1300 659 557 Fax: +61 3 9639 5600
Email: info@hosptrain.edu.au Home Page: www.hosptrain.edu.au
Application for Enrolment as an International Student 2009: Personal Details for Correspondence
Family Name:
Given Names:
Western Name (if used):
Date of Birth:
/
Title: Mr
Miss
Ms
Mrs
Other
Male
/
(dd/mm/yyyy)
Age:
Female
Residential Address in Home Country:
Suburb/town:
State:
Telephone:
Mobile Phone:
Facsimile:
Residential Address in Australia:
Telephone:
Postcode:
Email:
Suburb:
Mobile Phone:
Postcode:
Facsimile:
Email:
What is your first language?
Country of Birth:
Citizenship:
Are you currently in Australia? Yes
No If ‘Yes’ state your visa type: Student
Working Holiday Visitor Other
Passport Number: (attach copy of front pages of your passport)
Expiry Date:
Visa Number: (attach a copy)
Visa Expiry Date:
/
Overseas student Health Cover Number:
Expiry Date:
/
/
/
(dd/mm/yyyy)
/
(dd/mm/yyyy)
/
(dd/mm/yyyy)
Hospitality Training Australia Course Preference
THH31502
Start Date:
/
(mm/yyyy)
THH31602
Start Date:
/
(mm/2010)
THH51202
Diploma of Hospitality (Management) Commercial Cookery
Start Date:
/
(mm/yyyy)
Highest level of education completed in home country or Australia (certified copies of all relevant academic records must be attached)
Qualification:
Institution:
Country:
Date Completed:
/
(mm/yy)
Education in Australia (if relevant) (certified documentary evidence required)
Are you currently studying in Australia? Yes
Course:
No If ‘Yes’, name of institution:
Start Date:
/
/
(dd/mm/yyyy) End Date:
/
/
(dd/mm/yyyy)
Summary of Work Experience (if relevant) (certified documentary evidence required)
English Language Proficiency
English is first language
English was language of instruction in secondary/tertiary studies Completed English course in Australia. Attach evidence. Where?
IELTS test, Attach evidence, Score:
Other English test, Attach evidence. Score: Currently enrolled in English course in Australia, Attach evidence. Where?
Do you intend to complete an English Language course before you commence your studies at Hospitality Training Australia? Yes
No If ‘Yes’, which course and English language centre? (Attach copy of offer letter and/or eCoE from English centre (if applicable))
Office
Use
Only:
Further Studies
Do you intend to study for a degree after your VET studies at Hospitality Training Australia? Yes
No If ‘Yes’ which course and institution?
Declaration of Applicant
I declare that I have read the Hospitality Training Australia Course and Information Guide for International Students 2006 and that The information provided by me is true and correct. I acknowledge that Hospitality Training Australia reserves the right to
vary or reverse any decision regarding admission or enrolment made on the basis of incorrect, fraudulent or incomplete information. I accept that information provided by me will be made available to Australian and State Government authorities pursuant
to obligations under ESOS Act 2000 and the national Code relating to conditions of the student visa. I undertake to make timely payments of any fees or associated costs for which I am liable. I have the necessary financial capacity to meet all such costs
for the duration of my course. I further accept that Hospitality Training Australia reserves the right to discontinue or alter any course, subject, fee, admission requirement, staffing or other arrangements without prior notice. I have read and understand the
above conditions and am prepared to accept them fully.
Applicant’s Signature:
Date:
/
/
(dd/mm/yyyy)
COUNTRY ASSESSMENT LEVEL 1 OR 2
Please complete the Acceptance Agreement for an intending
International Student form and return with your tuition fees and
OSHC premium as set out on your offer of a place letter to:
The Director
Melbourne, Victoria 3000
Fax: +61 3 9639 5600
Email: info@hosptrain.edu.au
Acceptance Agreement for an Intending International Student 2009
Declaration by Applicant
I,
(Please print your full name)
Hereby accept the offer of a place in the following course at Hospitality Training Australia:
Student Reference No: (from your Hospitality Training Australia Letter of Offer):
Title of Course:
Course Start Date:
/
/
(dd/mm/yyyy)
City Where Australian Student visa will be processed:
Nationality:
Country of Birth:
Date of Birth:
Passport Number:
Will you apply for an e-Visa? Yes
No If you are in Australia, please select one of these DIMIA offices for your visa processing: Melbourne City
Dandenong Preston Other Fees Payable to the Institute
I enclose notification of payment (please complete Payment Options 2008 form) in Australian dollars made payable to
Hospitality Training Australia for the following:
Tuition fee (one semester)
A$ __________________________
Application fee
A$ 100.00
Overseas Student Health Cover
(one year or duration of course)
A$__________________________
Total:
A$ _________________________
Agree
Under the agreement, I agree to:
1.
Attend the orientation and enrolment program at the Institute during the week immediately preceding the start date of the course as identified on my offer letter;
2.
Complete the enrolment processes at the Institute during the week immediately preceding the start date of my course;
3.
Commence the course on the day identified as the start day of my offer letter;
4.
Provide the institute with my current address, telephone number(s), and email address within 7 days of enrolment at the Institute;
5.
Notify the institute in writing of any changes to my address, telephone number(s) and email address, (including when on industry placement, (if applicable) regardless of
location), within 7 days of changing address;
6.
Attend full-time studies including all scheduled classes, course-related information sessions, supervised study sessions and assessment sessions as identified on my
timetable or through other communication methods used by institute staff;
7.
Provide original medical certificates if I am unable to attend classes because of illness;
8.
Attend counseling sessions at the Institute if my attendance is likely to be less than 80% for a term or a semester;
9.
Seek assistance from teachers, international student course coordinators, international students learning support teachers or counselors as soon as I experience
difficulties with any aspect of my course;
10. Seek assistance from the counselors should I experience difficulties of a personal nature or difficulties with budgeting or time management;
11. Pay tuition fees to the Institute by dates stipulated in the invoices sent to me at my address registered with the Institute;
12. Accept all conditions of the Institute’s Refund Agreement for international students or intending international students;
13. Abide by the rules and regulations of the Institute as detailed in the Institute’s Student Guidelines in Student Services section of Institute website;
14. Abide by the conditions associated with the student visa while enrolled at the Institute, in particular in maintaining satisfactory academic performance and attendance.
I further understand that:
15.
16.
17.
18.
19.
20.
Fee reductions for credits are available only for full semester blocks and not for single subjects;
Tuition fees do not include cost of my books, stationery, uniforms, equipment, field trips or excursions or other items listed on the Hospitality Training Australia Course
and Information Guide 2008 that was provided to me by the Institute;
Continuation in the course is dependent upon my payment of tuition fees before the commencement of the following semester;
Information about my enrolment, certain changes to my enrolment, and any breach of my student visa conditions relating to attendance and satisfactory academic
performance will be made available to Commonwealth and State Government authorities pursuant to obligations under the ESOS Act 2000 and the National Code;
Any school age dependents accompanying me or joining me later must attend either a government or non-government school, which will attract full fees and which I
must pay;
Hospitality Training Australia will not issue a release letter to join another provider within the first 12 months of my studies.
Signature of Intending International Student:
Date:
/
/
(dd/mm/yyyy)
Address of Intending International Student:
Payment Options 2009
The form is to be used when making a payment of your fees for the first time to Hospitality Training Australia.
It should be completed and sent by mail, facsimile or handed in to the Institute along with your payment regardless
of the option of payment you select.
Admissions Coordinator,
Melbourne, Victoria 3000
Fax: +61 3 9639 5600
Personal Details
Title: Mr
Miss
Ms
Mrs
Other
Male
Female
Family Name:
Given Names:
Western Name (if used):
Date of Birth:
/
/
(dd/mm/yyyy)
Age:
Postal Address in Home Country:
Suburb/town:
Telephone:
State:
Mobile Phone:
Postcode:
Facsimile:
Email:
Student Reference No: (from Hospitality Training Australia Letter of offer)
Hospitality Training Australia Course
Course Title:
Visa Type (please tick one): Student
Working Holiday Visitor Other
Method of Payment (please select one by ticking the appropriate box)
OR
Cash
Payments in person at:
Level 4, 250 Collins Street,
Melbourne,
Credit Card
Credit Card:
Visa
MasterCard
Bankcard
AMEX
OR
Cardholder’s Name:_______________________________________
Bank Draft or Money Order
Make your bank draft or money order payable to:
‘Hospitality Training Australia’
In Australian dollars and to an Australian Bank.
Hospitality Training Australia does not accept personal
cheques for first time enrolments.
OR
Card Expiry Date: _________________________________________
Amount in Australian Dollars A$: _____________________________
I hereby authorize Hospitality Training Australia at Level 4,
250 Collins Street, Melbourne 3000, Australia to charge the above
amount in Australian dollars to my credit card (details above) and acknowledge
I have read and agree to comply with the Hospitality Training Australia refund policy
As outlined within the student course guide.
Cardholder’s Signature: ____________________________________
Telegraphic Transfer (TT)
To make telegraphic transfer (TT) you will need to make
a payment into our bank account and then fax us the details
of the transfer made by your bank.
Date:_________/______/___________________________________
You will need these details to make the payment into
our bank account:
Payee:
Bank:
Westpac Bank
Branch:
Melbourne
BSB No:
033-157
Account No: 173-955
Swift Code: WPAC AU2S
Fax the details of the TT from your bank to us on Fax: +61 3 9639 5600
CRICOS Code: 02737J
Head Office
Melbourne Victoria 3000
Schön Restaurant & Function Centre
112 Peel Street, North Melbourne
Cathay Lane, North Melbourne
Telephone: 6 1 1300 659 557
Facsimile: 6 1 3 9639 5600
Website: www.hosptrain.edu.au

Hospitality Training Australia Course Guide for International

Transcription

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