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Association of Gaming Equipment Manufacturers WWW.G3NEWSWIRE.COM/WWW.G3-247.COM International Gaming News / Knowledge / Statistics / Marketing Information / Digital and Print OFFICIAL MAGAZINE Global Games and Gaming Magazine July 2016 WWW.G3NEWSWIRE.COM WWW.G3-247.COM Marina del Sol has raised objections to the Chilean Gaming Board’s (SJC) bidding process CHILE P08 Olympic invests €45m to accommodate the Baltic’s first Hilton and new flagship casino ESTONIA P12 MGM is to spend $450m on transforming Monte Carlo into two distinct hotel experiences NEVADA P20 G2E ASIA REPORT Still Shining brightly G3 reports from the floor of the gaming exhibition in Macau as the industry converges on Asian markets and eSports? Interact with G3 via... Available on the App Store Legend, operator of Fisherman’s Wharf in Macau, has acquired the Savan Vegas casino in Laos LAOS P26 SUBSCRIBE at G3-247.com R Read every G3 magazine, download every market report and much more... The latest magazine is available to digitally download via G3-247.com or via the App Store and Google Play Store The Revolution is Here. Introducing the all-new AXXIS™ 23/23 cabinet. Born from the huge success of the AXXIS™ 3D, the AXXIS™ 23/23 cabinet incorporates the latest electronics, ease of serviceability, and unmatched reliability. Fully-integrated cabinet lighting and crisp high-resolution graphics combine with an extensive library of high-performing game titles and ergonomic comfort features, creating the perfect balance of form and function. So join the revolution, and give your players something worth playing for, with the AXXIS™ 23/23 cabinet from IGT. Contact your IGT account manager, or visit igt.com for more information. © 2016 IGT Global Solutions Corporation. All other trademarks used herein are owned by IGT or its affiliates, may not be used without permission, and where indicated with a ®, are registered in the U.S. IGT is committed to socially responsible gaming. Our business solutions empower customers to choose parameters and practices that become the foundation of their Responsible Gaming programs. Contents July 2016 SOUtH AMERICA CHILE P8 Marina del Sol has raised objections to the Chilean Gaming Board’s (SJC) bidding process for the seven municipal casinos Samson House, 457 Manchester Road, Manchester M29 7BR, United Kingdom MEXICO P10 Lack of government control is, according to the Mexican Gaming Association (AIEJA), leading to a growth of illegal gaming COLOMBIA P11 Colombia prepares to pass its online gaming legislation, opening up its burgeoning gaming sector to igaming operations EMEA ESTONIA P12 Olympic has invested more than €45m to accommodate the Baltic’s first Hilton and the flagship casino in the Estonia capital, tallinn SPAIN P14 The government of Valencia in Spain plans to change the region’s gaming laws after it loses out on €1bn casino investment project PORTUGAL P16 Gaming revenues rise 32 per cent compares to last year for the Portuguese state-run charity, Santa Casa de Misericordia de Lisboa World Partner to Clarion Events G3Newswire.com delivers daily international gaming industry news and information, with the G3Newswire newsletter circulated three times per week to a 8,000+ database of gaming industry influencers NORtH AMERICA NEVADA P20 MGM is to spend $450m on transforming the venue into two distinct hotel experiences to target a younger generation of players NEVADA P22 trump taj Mahal, Resorts Casino and Golden Nugget in trouble as Fitch estimates a 25 per cent decline in Atlantic City’s GGR NEW JERSEY P23 MGM Resorts is to acquire Atlantic City’s Borgata from Boyd Gaming and lease back the property to subsidiary ASIA & OCEANIA SOUTH KOREA P24 Melco International agrees consultancy deal with New Silkroad Korea to enhance the Jeju integrated entertainment and leisure resort LAOS P26 Legend Development Limited, operator of Fisherman’s Wharf and casinos in Macau, has acquired the Savan Vegas casino AUSTRALIA P27 Crown to split its international business into a new listed vehicle and launch an IPO of several of its Australian resorts. WWW.G3-247.COM Exhibitions G2E Asia 2016 Interactive Greentube G2E Asia 2016 - Macau still shining brightly World’s first Ocean Blackjack from TCSJH GLI: Setting the blueprint for certification in Latin America Compliance more than a ‘necessary evil’ for Greentube Review P42 G3 reports from the floor of the 10th G2E Asia gaming show, in which suppliers overwhelmingly displayed localised gaming content Insight P29 tCSJohnHuxley recently delivered the world’s first seawater Blackjack table to Iririki's Jewel Casino in Vanuatu. Insight P36 G3 discusses South American gaming legislation and certification with GLI’s Karen Sierra-Hughes at Juegos Miami 2016 event Interactive P56 G3 interviews Greentube Malta’s Managing Director, trevor De Giorgio about the role compliance plays in the development process NEWSWIRE / INTERACTIVE / 247.COM P3 Lewis Pek Editor Comment July 2016 So Britain decides to leave the EU... how fantastic is that? We’ve finally said goodbye to our biggest global trading partner, to blissful visa-free travel and countless free trade agreements in place since 1973. Brilliant. So glad I didn’t change my dollars and euros after my last trips... I can’t say that I’m surprised. I’m in shock - but not surprised. Talk to the average Brit and Europe means little more than over-bearing bureaucracy and rampant immigration. While the British like to mock America for its lack of passport carrying citizens, the vast majority of people leave the UK to find either a beach or a European city for a stag/hen party, usually to disgrace ourselves either way. Having travelled to six European countries in the last six months - a pretty light travel schedule compared to most gaming executive diaries, it’s given me the chance to compare and contrast the views both in and outside the UK, hopping from one foot into Europe and back out again. Back home, the conversations in playgrounds, pubs, changing rooms, bars and restaurants, all centred around the state of immigration, the lack of self-determination, and what has the EU done for us? It’s been both frustrating and increasingly alarming. The message to leave was so simple; the reasons to stay so complicated and meaningless for the vast majority of UK people. IT’S BEEN FRUSTRATING AND ALARMING. THE MESSAGE TO LEAVE WAS SO SIMPLE, THE REASONS TO STAY SO COMPLICATED Discussing Brexit in Europe, there was much sympathy with the views of the disaffected, but disbelief that the UK could self-harm to such a degree. I used to feel smug about my connection with Europe, listening to the mums in the playground and friends over a pint - dislocated by lack of involvement in business, trade or engagement with people and the cultures they’d mostly likely never see. I thought I was the one in splendid isolation, privileged by my connection to Europe. However, when you’ve just returned from Europe, where G3 conducts over 50 per cent of our business, and learn you’d not be listening hard enough to really appreciate the bunch of jingoistic, egoistic xenophobes you knew your countrymen to be; it’s bitterly ironic that my personal elitism, to have never learned a second language, leaves me stranded on a rock with the rest of these little islanders. EDITORIAL Editor Lewis Pek lewis@gamingpublishing.co.uk +44 (0) 1942 879291 News Editor Phil Martin phil@gamingpublishing.co.uk +44 (0)7801 967714 Associate Editor (Malaga) Karen Southall karensouthall@gmail.com Consultant (Germany) John Carroll carroll@carrollconsulting.de South America Correspondent James Marrison jamesmarrison@gmail.com Contributors John Cannon (Callcredit), Becket McGrath (Cooleys) Adam Rose (Mischon de Reya) P4 NEWSWIRE / INTERACTIVE / 247.COM ADVERTISING Commercial Director John Slattery john@gamingpublishing.co.uk +44 (0)7917 166471 Advertising Executive James Slattery james@gamingpublishing.co.uk +44 (0)7917 166471 Advertising Executive Alison Dronfield alison@gamingpublishing.co.uk +44 (0)1204 410771 PRODUCTION Senior Designer Gareth Irwin Production Manager Paul Jolleys Subscriptions Manager Jennifer Pek Commercial Administrator John Pek Calendar July 2016 EMEA World Gaming Executive Summit 2016 July 5-7, 2016 LOCAtION W Hotel, Barcelona, Spain ORGANISER terrapinn Ltd Wren House 43 Hatton Garden London United Kingdom EC1N 8EL CONtACt tayyab Abbasi t: +44 207 092 1210 E: tayab.abbasi@terrapinn.com www.terrapinn.com/conference/w ges/ NORTh AMERICA Casino Marketing & Technology Conference July 12-14, 2016 LOCAtION Paris Las Vegas Hotel & Casino, Las Vegas, Nevada, United States ORGANISER BNP Media Gaming Group 2401 W Big Beaver Road, Suite 700 troy, Michigan United States MI 48084 CONtACt Lesley Grashow t: +1 248 362 3700 F: +1 248 502 9041 E: grashowl@bnpmedia.com www.casinomarketingconf.com EMEA Sports Betting West Africa 2016 July 18-20, 2016 LOCAtION Kempinski Hotel, Accra, Ghana ORGANISER Eventus International Ltd Suite 1104, Crawford House 70 Queen’s Road Central Hong Kong CONtACt t: +852 5511 8385 E: info@eventus-international.com www.eventus-international.com NORTh AMERICA Affiliate Summit East 2016 July 31-Aug 2, 2016 LOCAtION New York Marriott Marquis Hotel, New York, US ORGANISER Affiliate Summit 9532 Liberia Ave #127 Manassas Virginia United States VA 20110 P6 NEWSWIRE / INTERACTIVE / 247.COM CONtACt Amy Rodriguez t: +1 417 278 6648 F: +1 908 364 4627 www.affiliatesummit.com/16econference SOuTh EAST ASIA & OCEANIA Gaming, Racing & Wagering Australia August 8-10, 2016 LOCAtION Novotel Sydney, Darling Harbour, Australia ORGANISER Beacon Events 20/F Siu On Centre 188 Lockhart Road Wanchai Hong Kong CONtACt t: +852 2219 0111 E: info@beaconevents.com www.GamingDownUnder.com SOuTh EAST ASIA & OCEANIA Australasian Gaming Expo 2016 August 9-11, 2016 LOCAtION Sydney Exhibition Centre, Sydney, Australia ORGANISER Gaming technologies Association Level 34, 50 Bridge Street Sydney Australia NSW 2000 CONtACt Ross Ferrar t: +61 2 9211 7430 F: +61 2 8216 0701 E: info@gamingta.com www.austgamingexpo.com EMEA Entertainment Arena Expo 2016 September 5-7, 2016 LOCAtION Romexpo Fair Ground, Bucharest, Romania ORGANISER Expo 24 Romania Monaco towers, 96 Berceni Road Office B14.01 Bucharest Romania 041918 CONtACt Anton Vlad t: +40 21 335 6681 F: +40 21 335 6680 E: contact@expo24.ro www.earena.ro EMEA 11th European Conference on Gambling Studies September 13-16, 2016 LOCAtION InterContinental, Lisbon, Portugal ORGANISER Assissa Consultancy PO Box 9150 Amsterdam Netherlands 1006 AD CONtACt Pieter Remmers t: +31 20 689 5989 F: +31 20 689 6418 E: conference@easg.org www.easg.org NEWSWIRE / INTERACTIVE / 247.COM P7 SOUTH AMERICA la Junta de Control de Juegos panameña ha aprobado la fusión entre Dreams y Sun International. La empresa recién formada anunció que los accionistas actuales de Sun International Dreams compartirán la propiedad con aproximadamente el 50 por ciento. Storm international ha achacado a la introducción de la prohibición de fumar en México el descenso en los ingresos interanuales de un 8 por ciento en 2015. Los beneficios cayeron un 11,9 por ciento a pesar del crecimiento en los ingresos del 25 por ciento en Georgia con su Shangri La Casino de Tiflis y el 12 por ciento de crecimiento en Alemania. la larga polémica en torno a si en buenos Aires son las autoridades federales o las municipales las que tienen el control sobre el juego dentro de los límites urbanos está llegando a su fin en Argentina, toda vez que un decreto gubernamental ha transferido el juego a la administración del alcalde, Rodríguez Larreta. Una serie de operadores extranjeros han mostrado interés en presentarse a la convocatoria de nuevas licencias de casino que se ofertará próximamente en Chile. Ahora que la Superintendencia de Casinos de Juego de Chile (SCJ) ha publicado los requisitos para el inminente proceso de licitación, una empresa americana, tres latinoamericanas y una china podrían presentarse a la convocatoria para una sola de las licencias ofertadas: el casino municipal ubicado en Viña del Mar. El nuevo presidente del Comité de Control del Juego en Colombia (Coljuegos), Juan B. Pérez hidalgo, ha afirmado que las nuevas normas que regirán el juego online podrían aprobarse inminentemente. A pesar de que estas nuevas reglas no se han hecho públicas, hidalgo afirmó que el nuevo reglamento se había redactado en un «tiempo récord». Una jueza ha declarado nulas dos nuevas reglas que habrían dado luz verde a los terminales de videolotería en Puerto Rico. La Jueza del Tribunal Superior de Justicia Gloria Maynard Salgado rechazó una solicitud de 30 páginas donde el Departamento del Tesoro solicitaba un juicio sumario en su favor y rechazar una petición declaratoria presentada por la Asociación de hoteles y Turismo de Puerto Rico (PRhTA). Olympic Entertainment group ha inaugurado su nuevo hotel y complejo recreativo en Tallinn, que incluye el hilton Tallinn Park, el primer hotel hilton Worldwide en los países bálticos, junto con el Olympic Park Casino, el nuevo casino emblemático de la empresa. gaming laboratories international ha cosechado su primer éxito al convertirse en el primer laboratorio de ensayos independiente registrado en certificar un sistema de juego completo interactivo de Gaming house Operator con arreglo a la nueva legislación sobre el juego de Bahamas. P8 NEWSWIRE / INTERACTIVE / 247.COM Marina del Sol has raised serious objections to the Chilean Gaming Board’s (SJC) upcoming bidding process for the seven municipal casino licences. CHILE CASINO OPERATIONS trouble Ahead for Chile’s Municipal tender Marina del Sol claims that gross revenue estimates and visitor numbers issued by the SJC as part of the tender process are misleading. In a legal appeal the company has raised questions over the background information provided by the municipal governments as well as by the current operators of the municipal casinos. In its written statement the company claims that the figures “prevent all participants from the process of accessing information that enables equal opportunities.” In extensive detail the statement analyses gross income figures released by the municipal government and the operator of the casino located in Viña del Mar. According to local newspaper El Mercurio, the report claims that while the municipal government claims that the casino receives a total of 814,000 visitors a year the operators reported a few months later that it stood more closely to 1.5m – almost double. In addition the reported average spends is very low compared to the rest of the industry while there are also inconsistencies when it comes to gross gaming revenue figures. Combined these figures puts the entire process in doubt and makes it “impossible to compete” on an equal footing while the lack of information “creates huge confusion” for those who must compete with the current operator. The company also pointed out a number of other inconsistencies which they say could be incompatible with local gaming laws specifically regarding special conditions which apply to each one of the seven licences. According to the document, a number of these conditions were not approved by the Resolution Council of the SJC the only body permitted to set them out. Interest has been growing in investing in the municipal casinos especially the casino located in Viña del Mar. In May Head of the SJC Daniel García told local press that now that the Chilean Gaming Control Board (SJC) has published the requirements for the upcoming tender process one American, three Latin American and a Chinese company could apply for a licence for the municipal casino licence. Viña del Mar is undoubtedly the most emblematic of all the municipal licences. The minimum financial bid for the casino will be US$22.3m. the administration will be left to the current executive team of Dreams. The company is also making progress in consolidating its debt and is in the process of restructuring with a number of Chile banks. Dreams and Sun complete merger with Panama approval Panama The Panamanian Gaming Control Board has approved the merger between Dreams and Sun International. The newly formed company announced that the current shareholders of Sun International Dreams would share the property with about 50 per cent each. Immediately after the merger, both sides agreed that Sun International would acquire a greater percentage of the shares, increasing its stake to 55 per cent through the purchase of securities of the merged company. However, “This deal is a milestone in the history of Sun International. It gives the company great opportunities to achieve scale and reach outside Africa and diversify its earnings and risk,” Sun International CE Graeme Stephens (pictured) said in a statement. “Dreams provides a strong presence in Chile, an expansion strategy that has seen growth in Peru, which is complementary to Sun International’s expansion into Panama and Colombia, and, importantly, an executive management team that comes from Latin America and has significant operational experience in the region. “Latin America holds tremendous potential and plans are well advanced to expand further in the region. We are already investigating exciting opportunities in Brazil, which is now opening to gambling, and have plans for expansion in Peru. Despite the current economic downturn, the gaming industry in Chile is still achieving good growth and there will be further opportunities in the next year or so to bid for additional licences in Chile.” The new company will have a total of 13 properties distributed in four countries and a total of 6,650 slots and around 295 tables. Dreams and Sun finalised the merger between both companies creating Latin America’s largest gaming operator in September 2015. The merger will create a group valued at around US$400m. The Chilean Gaming Control Board (SJC) approved the merger last month, but the companies also needed the approval of the Panamanian Gaming Control Board as Sun operates the Ocean Sun casino in Panama. Senate Urged to Pass Online legislation SOUTH AMERICA la cadena británica de casinos Aspers se ha dirigido al Departamento de Justicia de Irlanda expresando su interés en que se implemente una legislación que permita a los grandes casinos operar en el país. Se espera que el interés de Aspers anime al Gobierno a implementar el proyecto de ley de control del juego, que fue presentado por Alan Shatter en 2013, pero que aún está pendiente de aprobación. El Senado de la república Checa ha aprobado una nueva ley sobre el juego para el país. La decisión fue adoptada con una amplia mayoría de los votos: 42 senadores votaron a favor, mientras que 23 se abstuvieron. No hubo ningún voto en contra del proyecto de ley. El Presidente, Milos Zeman, tendrá 30 días para considerar y aprobar la propuesta para convertirla en ley. Sky betting & gaming (Sb&g) ha anunciado hoy la adquisición de Core Gaming, un estudio de contenidos especializado en el desarrollo de juegos hTML5 con dinero real para operadores de casino y titulares de plataformas. El presidente catalán, Carles Puigdemont, ha descartado un plebiscito sobre el futuro del macrocomplejo recreativo y de ocio BCN World en Vila-seca y Salou. Puigdemont afirmó que el referéndum local «no sería necesario» después de «trabajar muchísimo en pos del consenso entre todas las partes» en lo referente al futuro del proyecto. grosvenor Casinos ha lanzado una oferta de apuestas deportivas suministrada por el Kambi Group. El servicio gestionado de apuestas deportivas está ahora disponible en Grosvenorcasinos.com/sport, y les permite a los 1,7 millones de clientes británicos de Grosvenor disfrutar de una gama completa de apuestas. Members of the gaming industry in Mexico have urged lawmakers to regulate online quickly due to the market being targeted by offshore operators Lack of government control is, according to the Mexican Gaming Association (AIEJA), leading to a growth of illegal gaming especially amongst minors. MEXICO ONLINE GAMING “Online gaming is very worrying because it is growing exponentially and we cannot control who is playing or if it is an underage person,” says President of the Mexican Gaming Association (AIEJA) Miguel Angel Ochoa. Mr. Ochoa said that new laws were needed to regulate the online space and that operators should only be permitted to offer their services locally via permission granted to them by the Interior Ministry (SEGOB) and via a com.mx website. Furthermore according to the AIEJA those operators offering their services locally without a licence should be blocked. Mr Ochoa said that a number of US companies were offering their services to Mexicans “without paying tax or creating jobs in Mexico” and that the money was “going to their countries.” New gaming legislation now being considered in the Senate should, however, bring with it regulation of the online space, he said. Although the Federal Betting and Raffles law focuses primarily on the land based industry the new law establishes that online gaming sites offering their series must be licensed in Mexico. The association expects the Senate to approve Argentina El nyX gaming group ha finalizado la adquisición de OpenBet, valorada en 270 millones de libras y financiada mediante una combinación de nuevos créditos preferentes garantizados y acciones preferenciales convertibles en una filial de titularidad íntegra denominada NYX Gaming. resorts World Sentosa de Singapur va a despedir a 400 empleados de casino en un intento por alcanzar una mayor eficiencia contra las caídas en los ingresos debido a la ralentización que se está experimentando con los jugadores chinos. P10 NEWSWIRE / INTERACTIVE / 247.COM The online gaming industry in Mexico generates about US$300m via offshore sites a year making it the fastest-growing online gaming market in Latin America. This is helped by the fact that there are no restrictions in place when it comes to advertising. Online gaming has been permitted via special license in Mexico since 2000, but only land based operators have been allowed to offer their services locally. The growth of casino-style gaming has led to an increased interest in betting online and growth is also being driven by sports betting as well. control of gaming in the city from The Argentine National Lottery (Lotería Nacional) and force the racino located under the racetrack to pay an estimated $4bn pesos in back taxes. MgM se dispone a invertir 450 millones de dólares en la transformación del Monte Carlo Casino en dos experiencias de hotel distintas: una versión estilo Las Vegas del aclamado NoMad hotel de Sydell y el lanzamiento de un nuevo hotel de lujo llamado Park MGM. MgM resorts se dispone a adquirir borgata de Atlantic City y, como parte del acuerdo, MGM alquilará de nuevo la propiedad a una filial de MGM Resorts. MGM Resorts pagará 600 millones de dólares por el interés del 50 por ciento de Boyd Gaming tras la consideración de la deuda pendiente de Borgata, que asciende aproximadamente a 600 millones de dólares y que MGM Resorts asumirá y refinanciará. the new gaming law during the next legislative session which runs from September 1st to December 15. When it comes to online gaming the new law proposes that Mexico should adopt strict player protection measures as adopted by other jurisdictions in Europe specifically in line with France and the U.K. such as verification of the identity, age and address of the user through existing third-party systems. Strict control of advertising would also be put in place along with systems which would apply automated controls on betting and gaming activity, including full self exclusion. Furthermore the website established by the licensee must be defined with domain name com.mx. Buenos Aires City takes control over gaming The long running saga over whether the federal or city government has control over gaming within the city limits is finally coming to an end after a government decree has transferred gaming to the administration of city mayor Rodriguez Larreta. The government of Buenos Aires city will now for the first time have total control over gaming within its territory. The decision comes after a long struggle over the five bingo halls operating in the city limits, which are now closed, and is part of a much larger policy as the city government has tried to wrest Gaming has long been the focal point for dispute between the federal and city government as both parties have battled it out over who should have final say. While mayor of the autonomous government of the city of Buenos Aires announced that the Institute of Games and Betting in Buenos Aires would not renew its current agreement on gambling activities with the National Lottery. Now, according to the decree, the lottery has 120 days to produce a detailed timetable as to how gaming will be transferred to the city. When the transfer is in effect, the city government will have control over the so called “floating casinos” docked permanently to the city harbour as well as the racino and major changes could be forthcoming when it comes to gaming within the city limits. Mexico Storm International has blamed the introduction of a smoking ban in Mexico for an eight per cent year-on-year revenue decline in 2015. Profits fell by 11.9 per cent, however, it saw 25 per cent revenue growth in Georgia with its Shangri La Casino in tbilisi and 12 per cent growth in Germany. The group owns and manages Hollywood Entertainment with about 1,000 slot machines in two large complexes in Monterrey, Mexico. Darren Keane, CEO of Storm International, said: “The Mexican smoking law which was brought into law in September 2015 made a big impact on our revenues and was the single largest reason for the company drop in profitability.” Storm has several new projects at various stages of development in European and Asian markets. Online gaming bill ready in Colombia While the details of the online bill remains unknown for now it is likely that the bill will seek to protect the government monopoly over gaming CHILE – A number of foreign operators have shown an interest in applying for the new casino licences which will shortly be on offer in Chile. Now that the Chilean Gaming Control Board (SJC) has published the requirements for the upcoming tender process one American, three Latin American and a Chinese company could apply for a licence for just one of the licences on offer: the municipal casino located in Viña del Mar. Colombia prepares to pass its online gaming legislation, opening up its burgeoning gaming sector to igaming operations COLOMBIA ONLINE GAMING The new President of the Colombian Gaming Control Board (Coljuegos) Juan B. Pérez Hidalgo (pictured) has said that new rules governing online gaming could be passed imminently. Although the new rules have not been made public Hidalgo said that new regulation had been drafted in “record time.” Hidalgo laid out a number of priorities for the board including a crackdown on illegal gaming, increased tax collection for the health sector and the regulation of online gaming. According to Hidalgo the Colombian gaming industry now generates around $13bn pesos a year. Just over half of the market (50.8 per cent) is made up of lottery type games such as Baloto, and Súper Astro while the rest is made up from sports betting, casinos and bingo, he said. He also confirmed that the new tender for Baloto would be underway shortly. Baloto runs twice a week and there are around 10,000 points of sale nationwide in 420 municipalities in Colombia. Hidalgo also announced the creation of a common front against illegal gaming saying that he would not allow illegal establishments to “rob resources from the Colombian health service.” At the same time the licensing process will in the future, he said, become more Peru IGT’s SYSTEM2go solution has been deployed at Gana Gana Casino in Peru, which sets a precedent in the country for utilising the latest casino management systems technology. “SYSTEM2Go supplements Gana Gana’s offer with the most sophisticated technology and extensive features to suit our specific needs. We are very pleased to be the first location in Peru to work with System2Go, state-of-the art technology that provides our customers with a great experience in the national market,” said José Carrión, CEO at Gana Gana Casinos SAC. Jessica Luna, IGT Senior Director Sales Chile, Andean and Central America. “Congratulations to Gana Gana for its leadership in innovation, and for elevating the standard of casino management systems in Peru with IGT.” SOUTH AMERICA streamlined and efficient to provide increased support for the legal sector. “Internet use has been growing significantly in the country and today online gambling is not regulated in Colombia,” he added, “ butwe are working very urgently to offer more possibilities for responsible and legal gaming for citizens.” Hidalgo said that new regulation will generate an estimated additional $10bn pesos for the health sector. While the details of the online bill remains unknown for now it is likely that the bill will seek to protect the government monopoly over gaming. The Gaming Board has presented an increasingly tough public stance on the issue. In the past Coljuegos has been strongly protective of its monopoly over gaming and while illegal gaming has proliferated the board is waging an increasingly visible war on illegal gaming in the media. It is believed that this will soon expand to online gaming and could lead to the implementation of a number of measures which could include the blocking of offshore operators in Colombia and possibly penalties on players found to be breaking the law. Once Coljuegos permits online gaming it could seek to enter into an agreement with an operator to offer online gaming on its behalf. Judge declares void new rules which would have allowed VLTs Puerto Rico A judge has declared void two new rules which would have given the green light to VLts. Superior Court Judge Gloria Maynard Salgado, rejected a 30 page order in which the treasury Department requested a summary judgment in their favour and to dismiss a request for declaratory judgment put forward by The Puerto Rican Association of Hotels and tourism (PRHtA). In July 2015 the association challenged regulations which would lead to VLts being permitted in the country and took their complaint to court. This was after it was announced in August that Puerto Rico’s treasury Department would begin the tender process for VLt’s in the first quarter of 2016. PRHtA claims that new regulations violate several laws as well as public policy on gaming machines outside casinos including rules that only the legislature may make changes to laws and that the Secretary of the treasury is limited to regulating the operation of games and is not permitted to authorise new games. Both regulations were approved by the treasury in May 2015, using as a basis gaming legislation which dated back to 1989. The Legislature proposed nullifying a number of regulations contained in the old act via resolution. However the PRHtA claimed successfully that the 1989 law does not in fact authorise the treasury to give the green light to new games such as VLt’s. head of the SJC Daniel García told local newspaper El Mercurio de Valparaiso that: “We have some movement from abroad because we have known that this contest has been coming for more or less 10 years. Viña del Mar is undoubtedly the most emblematic of the process. The whole Chilean industry and part of Latin America has is eyes on this process . . . Last year the ex superintendent was in China and Las Vegas spreading word of the process and I know that there is interest from companies in those places as well.” García said that at least three companies based in Latin America were interested in the Viña del Mar licence. Located on the Pacific coast the The SJC’s Resolution Council confirmed that the casinos in Viña del Mar will continue to be housed in the municipal building which is already built and intended for that purpose but operators will be permitted to renovate and expand upon the property. The minimum financial bid for the casino will be uS$22.3m. In addition the operator will also need to guarantee an annual payment for the municipality, will need to do restoration work on a historic monument chosen by the municipality and will also need to complete the transition phase in three months with minimum disruption to the casino already in operation. “Since the property will be maintained which is something that happens only in Arica and Viña del Mar what needs to be resolved is how the transition from one operator to another is carried out without causing a halt in the casinos (operations) or if it happens it is as for as little as possible and agreed upon with the municipality,” García said. LATAM – In order to strengthen its rising momentum across Latin America Merkur Gaming has made an internal promotion and appointed Tomas Mieles as Sales Director Latin America. Mieles (50) has been the country manager for Merkur Gaming Peru since 2013 and now takes on his new role across all Latin American markets at a time when Merkur Gaming is expanding and moving into new markets across the region. Charles hiten, Chief Executive of Merkur Gaming Americas, said: “Tomas Mieles has been invested in the Gauselmann Group since 1996 and has the drive and enthusiasm to be a leading figure in the expansion of Merkur Gaming that is now underway. I congratulate him on his new position and wish him every success in the future.” Tomas Mieles takes up his new responsibilities with immediate effect. NEWSWIRE / INTERACTIVE / 247.COM P11 Olympic Opens Estonian Flagship in tallinn EMEA Die panamaische glücksspielaufsicht hat die Fusion von Dreams und Sun International gebilligt. Das neugegründete unternehmen hat mitgeteilt, dass die gegenwärtigen Anteilseigner von Sun International und Dreams jeweils etwa 50 Prozent der Anteile an ihm halten werden. Storm international macht die Einführung eines Rauchverbotes in Mexiko für einen achtprozentigen umsatzrückgang in 2015 gegenüber dem Vorjahr verantwortlich. Der Gewinn ist um 11,9 Prozent gefallen, dagegen steht ein eine Ertragssteigerung um 25 % in Georgien mit dem Kasino Shangri La Casino in Tiflis sowie 12 Prozent Zuwachs in Deutschland. Die lang anhaltende Auseinandersetzung darum, ob die Regionalregierung oder die Stadtverwaltung die Aufsicht über das Glücksspiel im Stadtgebiet von Buenos Aires auszuüben hat, steht in Argentinien endlich vor ihrem Abschluss, nachdem das Glücksspiel durch einen Regierungserlass der Zuständigkeit der Verwaltung des Oberbürgermeisters Rodriguez Larreta zugeordnet wurde. Eine reihe ausländischer betreiber hat ein Interesse an der Bewerbung um die neuen Spielbanklizenzen bekundet, die in Kürze in Chile angeboten werden. Jetzt, da die chilenische Glücksspielaufsicht (SJC) die Vorgaben für das bevorstehende Ausschreibungsverfahren veröffentlicht hat, könnten sich ein amerikanisches, drei lateinamerikanische sowie ein chinesisches unternehmen alleine um eine der angebotenen Zulassungen bewerben: die für die städtische Spielbank in Viña del Mar. Der neue Präsident der kolumbianischen Glücksspielaufsicht (Coljuegos) Juan B. Pérez hidalgo hat angekündigt, dass neue Bestimmungen bezüglich des Online-Glücksspiel in Kürze erlassen werden könnten. Obwohl sie noch nicht öffentlich bekannt gegeben wurden, betont hidalgo, dass die neuen Bestimmungen “in Rekordzeit” formuliert worden sind. Eine richterin hat zwei neue bestimmungen aufgehoben, die grünes Licht für die Einführung von Videolotteriegeräten (VLT) in Puerto Rico gegeben hätten. Die Kreisrichterin Gloria Maynard Salgado hat eine dreißigseitige Aufforderung des Finanzministeriums zurückgewiesen, in der eine zusammenfassende Beurteilung zu deren Gunsten sowie die Zurückweisung des von dem puerto-ricanischen hotelund Tourismusverband (PRhTA) eingereichten Antrages auf Erlass eines Feststellungsurteils gefordert wurde. Die britische Spielbankenkette Aspers hat beim irischen Justizministerium ihr Interesse für den Fall angemeldet, dass ein Gesetz erlassen würde, das den Betrieb großer Kasinos in Irland zulassen würde. Man verspricht sich davon, dass das Interesse von Aspers die Regierung veranlassen wird, das Gesetz zur Aufsicht über das Glücksspiel umzusetzen, das 2013 von Alan Shatter eingebracht, aber noch nicht verabschiedet worden ist. P12 NEWSWIRE / INTERACTIVE / 247.COM Olympic Entertainment Group has opened its stunning new hotel and entertainment complex, the flagship in its portfolio, in the centre of tallinn Olympic has invested more than €45m to accommodate the Baltic’s first Hilton and the flagship casino in the Estonia capital, tallinn ESTONIA CASINO OPERATIONS June 9 saw Olympic Entertainment Group open its new hotel and entertainment complex in tallinn, featuring Hilton tallinn Park, the first Hilton Worldwide hotel in the Baltic countries together with Olympic Park Casino, the new flagship casino of the company. The highlight of the evening was the festive opening ceremony held by the the President of Estonia, toomas Hendrik Ilves, Armin Karu, Chairman of the Board of OEG, Patricia PageChampion, Hilton Worldwide’s Senior Vice President & Commercial Director for EMEA and Daniel Habersatter, General Manager of the Hilton tallinn Park. The ceremony began with a special act by Estonian recording artist and songwriter Kerli and ended with magnificent fireworks in the park in front of the hotel. Over a thousand guests, friends, colleagues and partners from dozens of countries, attended the Grand Opening of the Baltic’s first Hilton hotel, the 12-storey Hilton tallinn Park, which has 202 rooms including 27 suites. The hotel features a spa with a swimming pool, a fitness centre, a restaurant with an outdoor terrace, a bar and a café. The hotel's modern conference centre that has capacity to host 800 guests has 10 meeting rooms including one of the largest ballrooms of the city. The hotel also has a business lounge on its top floor. The hotel and entertainment complex includes OEG’s new flagship casino on 1,600sq.m. with dedicated areas for slot machines, casino tables, tournament poker and VIP players. The modern casino complex also has a spacious OlyBet sports bar, a stage and a large lounge area. The building is located in the centre of tallinn, near Politseiaed Park. The building was designed by architect Meelis Press, the concept of the interior design was created by dSign (Vertti Kivi) and implemented by Allianss Arhitektid and the main contractor of the construction was Merko Ehitus Eesti. In related news, the merger of OEG’s Estonian subsidiaries, Olympic Casino Eesti AS and and AS MC Kasiinod has been completed. During the course of the merger AS MC Kasiinod merged with Olympic Casino Estonia AS. The aim of the merger was the adjustment of the group’s structure. The merger of the subsidiaries has no direct influence on the economic activities of OEG Group. The members of the management and supervisory boards of OEG have no personal interest in the transaction. Erki tavas, a highly experienced casino operations manager, has been given the role of Managing Director of Estonian subsidiary of Olympic Entertainment Group. Aigar Hain, the current Managing Director of Olympic Casino Eesti AS, will hand over his position during June. Mr. tavas, has been working in the gaming sector since 1992. He joined Olympic in 2003. tavas has led OEG’s flagship casinos in Estonia and Latvia and has been responsible for casino operations on different markets of OEG, most recently in Slovakia. President of Estonia Toomas Hendrik Ilves (left), Patricia PageChampion, Hilton Worldwide’s Senior VP & Commercial Director for Europe, Middle East and Africa, Daniel Habersatter, General Manager of the Hilton Tallinn Park and Armin Karu, Chairman of the Board of Olympic Entertainment Group. Valencia to Change gaming laws EMEA Die Unternehmensgruppe Olympic Entertainment hat ihren neuen hotel- und Vergnügungskomplex in Tallinn eröffnet, dazu gehört das hilton Tallinn Park, das erste hotel von hilton Worldwide im Baltikum mit dem Olympic Park Casino, der neuen Topspielbank der Gruppe. Der Senat des Parlaments der tschechischen Republik hat ein neues Glücksspielgesetz für das Land verabschiedet. Die Entscheidung wurde mit großer Mehrheit angenommen: 42 Senatoren stimmten dafür, während 23 sich enthielten. Gegenstimmen gegen das Gesetz gab es keine. Präsident Milos Zeman hat 30 Tage Zeit, um das Gesetz zu prüfen und in Kraft zu setzen. Sky betting & gaming (Sb&g) hat heute die Übernahme von Core Gaming, einem auf die Entwicklung von hTML5-basierten Echtgeldspielen für Spielbanken- und Spieleplattformbetreiber spezialisierten Inhalteanbieter, gemeldet. Der katalanische Präsident Carles Puigdemont hat eine Volksabstimmung über die Zukunft des Freizeit- und Vergnügungsgroßkomplexes BCN World in Vilaseca und Salou ausgeschlossen. Puigdemont begründet das damit, dass das örtliche Referendum „nicht mehr notwendig“ sei, nachdem „viel Arbeit“ geleistet worden wäre, um hinsichtlich der Zukunft des Vorhabens „einen Konsens unter allen beteiligten Parteien zu erreichen“. grosvenor Casinos hat ein von der Kambi Gruppe betriebenes Sportwettenangebot eingeführt. Der extern verwaltete Sportwettendienst ist jetzt auf der Webseite grosvenorcasinos.com/sport verfügbar und verschafft den 1,7 Mio. britischen Kunden von Grosvenor ein umfassendes Wetterlebnis. MgM beabsichtigt 450 Millionen USD in die umwandlung der Spielbank in Monte Carlo in zwei gesonderte hotelbereiche zu investieren: eine Las Vegas-Version des hoch angesehenen NoMad hotels von Sydell sowie die Einführung eines neuen Luxushotels namens Park MGM. gaming laboratories international haben ihren ersten Erfolg gefeiert, indem sie als erstes unabhängiges Prüflabor gemäß der neuen Glücksspielgesetzgebung auf den Bahamas für die Zulassung vollständig interaktiver Spielsysteme von Spielstättenbetreibern anerkannt wurden. Die Unternehmensgruppe nyX gaming Group hat die durch die Kombination vorrangig gesicherter Kredite und wandelbarer Vorzugsaktion in einer neuen hundertprozentigen Tochtergesellschaft mit dem Namen NYX Digital Gaming finanzierte 270 Millionen Pfund schwere Übernahme von OpenBet abgeschlossen. Die resorts World Sentosa in Singapur entlässt 400 Kasinomitarbeiter in dem Bestreben, vor dem hintergrund durch die Abkühlung bei den chinesischen Spielern bedingter rückläufiger Einnahmen effizienter zur wirtschaften. P14 NEWSWIRE / INTERACTIVE / 247.COM The government of Valencia has said that it will use casinos to attract investment into the region and end the so-called current monopoly over gaming The government of Valencia in Spain plans to change the region’s gaming laws after it loses out on €1bn casino investment project SPAIN GAMING LEGISLATION The government of Valencia has said that it will use casinos to attract investment into the area and end the so called current monopoly over gaming. The regional secretary of the treasury, Clara Ferrando, says that lawmakers will work to draft a new law which will replace the current gaming act which dates back to 1988. The tax authority in Valencia said the new act will end the "de facto monopoly of the three casino companies" currently operating in the region. The new law comes after the controversy surrounding ARC a Singapore-based company which had previously looked at building a casino at the Juan Carlos I Royal Marina in Valencia, but announced that it had withdrawn its interest due to regulatory restrictions in March. ARC was reportedly interested in investing as much as €1bn in a six star hotel casino and golf resort complete with a museum and gardens and also wanted to help get the Formula 1 European Grand Prix back in Valencia. ARC cited “a lack of interest and impediments shown by Valencian politicians" as well as "a poor ability to solve and simplify administrative procedures." There are currently three gaming operators in the region: Acrismatic, Cirsa and Orenes located in Alicante, Valencia and Castelló, respectively. The new law would allow new operators into the market and would end what is considered to be a number of excessive restrictions that do not exist in the other autonomous communities. Under current rules each of the three operators are permitted to build up to seven slot parlours in seven separate locations within the region. Even if the the operator has not used its option to build it has the right to veto any other operator who wishes to build in a location where it has already been granted a licence. This is because the local government must offer the licensed operator the option to set up there first. games such as Powermanía Bonus, tacomanía and Last Bingo in Paris. Zitro Interactive agrees global content deal with Playtech UK Zitro Interactive will integrate its most popular online games onto Playtech’s award-winning platforms following an agreement between both companies. The partnership will enable a large number of Playtech’s licensees to access Zitro Interactive’s content. The first Playtech licensee to take advantage of the new content will be Mexican operator Caliente that operates an exclusive Playtech casino as part of a wide-ranging structured gaming and sports betting agreement. An initial 17 of Zitro’s biggest online and mobile bingo games will be on offer to Playtech licensees including popular Sebastián Salat, CEO, Zitro said: “One of Zitro’s strategic pillars, beyond diversifying our on-site product lines and our geographical presence, is to offer our popular games to the world from the most prestigious online casinos. The agreement with Playtech is an important step in this direction, allowing us to have our content on platforms that are used by a huge number of the world’s largest online operators,” Salat added. Rais Busom, Director, Zitro Interactive, said: “The excellent reputation that Zitro Interactive has been working on over the past three years is now bearing fruit with an agreement that puts us in an excellent position to continue leading the online video bingo sector.” Shimon Akad, COO, Playtech, said: “Zitro produce great bingo-themed games and we’re delighted to be able to partner with them and offer an even larger selection of titles to our licensees.” Ireland UK casino chain Aspers has written to the Irish Department of Justice expressing its interest should legislation be implemented that allows large casinos to operate in Ireland. It’s hoped Aspers interest will encourage the government to implement the Gambling Control Bill, which was introduced by Alan Shatter in 2013, but has yet to be passed an issue affecting the whole industry. David Hickson, Managing Director of the Fitzwilliam Casino explained: "We’re not licensed, and that's part of the problem, but the other part of the problem is that the entire gambling industry at the moment is made up of licensed, unlicensed, or improperly licensed. None are actually regulated, there's no body with oversight over any aspect of the gambling industry. If you look at the register of private members card clubs in Ireland there's about 40 clubs around the country - what the bill proposes and sets out is that there would be 40 casino licenses. We want a geographical spread, but we don't want to increase the number of casinos available.” revenues Up for Santa Casa de Misericordia Gross revenues from casinos, bingo halls and games operated by state-run charity Santa Casa de Misericordia de Lisboa increased in the first quarter of 2016 EMEA Gaming revenues rise 32 per cent compares to last year for the Portuguese state-run charity, Santa Casa de Misericordia de Lisboa SpAIn – Spanish operator CIRSA has reported that it increased operating profit by 8.5 per cent in the first quarter of this year compared to the same period in 2015 with operating profit reaching €98.5m. During the first quarter the company invoiced a total of €389m - 1.5 per cent more than it did in 2015. The company reported that it had achieved “significant growth" in Latin America, especially in Argentina and Colombia, where it highlighted the opening of a new casino The Casino hollywood in Medellín. Strong performances in Colombia and Argentina had partially mitigated the impact of the devaluation of the Argentine peso (down 69.2 per cent) and the Colombian peso (down 27.3 per cent). Cirsa also reported continued improved performance in Spain while recent acquisitions in Costa Rica and Morocco had also contributed positively to the company’s growth. In Spain the operation of its slot division continued its upward trend of revenue growth, which has been helped by regulatory changes in some regions and the improved performance of its new multi game products the company said. It was also seeing the benefits of the reforms of its slot parlours as it implements the Toka brand concept in its slot division and highlighted the addition of four new slot parlours. Meanwhile, its bingos division also continued to grow while the company also reported an increase in sports betting via its Sportium sports betting shops especially in the regions of Catalonia and Extremadura. In 2015 Cirsa reported operating income in 2015 of €1,853m, up 16.5 per cent, with profits of €380m, 15.8 per cent more than the previous year. 2015 brought the number of consecutive quarters of growth to 38 for the company, which now runs 133 casinos with more than 40,000 slots, 71 bingo halls and 162 slot halls with 3,125 VLTs. HoLLAnD – Suzo happ EMEA has appointed Amir Saluhovic to the sales team where he will bolster Suzo happ’s support in the Balkan region. Goran Sovilj, Regional Sales Director at Suzo happ, said: “It is our policy to invest to best assist our customers. Demand has grown strongly for a great variety of our solutions in the Balkan region. We respond to increased demand by offering increased support. On behalf of Suzo happ, we welcome Amir to the team. Amir is a perfect fit to our team. his open and professional approach will ensure that our customers will enjoy working with him. As a multi-lingual team, Amir is a shining example as he speaks six languages, three of which are spoken in the Balkan region.” P16 NEWSWIRE / INTERACTIVE / 247.COM PORTUGAL GAMING OPERATIONS Gross revenues from casinos, bingo halls and games operated by state-run charity Santa Casa de Misericordia de Lisboa increased in the first quarter of 2016 by 32 per cent compared to the same period last year. In total, the Portuguese spent €762.5m - €183m more than in the first three months of 2015. Gross sales also rose by 36 percent and stood at €678.8m. The strong performance was influenced by a new sports fixed-odds sports betting product Placard, which was launched in September 2015 and which accounted for 13 per cent of revenue in the first quarter of this year. In January, sales for games run by the charity increased by as much as 44 per cent compared with the same month in 2015 standing at €243m. Around 12 per cent of this figure was achieved with the new sports betting game. The lottery predicts that the game will generate yearly sales of around €250m. The lottery games operated by the state which include the EuroMillions lottery as well as instants accounted for around 89 per cent of sales. Meanwhile bingo and and casinos made up a small part of gross income. This year with the first licences for online gaming going live the organisation predicts that gaming revenue will increase significantly. Santa Casa da Misericordia de Lisboa has already announced its intention to apply for a license for the provision of online gambling in Portugal. Meanwhile land based casinos have gone through six consecutive years of losses but this year could report positive results according to reports in local media. Between January and March revenue rose 5 per cent compared to the same period last year, reaching €71m. Back in 2012 it was revealed that a government committee was looking into legalising online gambling in order to raise cash for state pension funds and to aid debt-ridden soccer clubs. This was after a Portuguese court ruled that the sponsorship of sports by online gambling companies was illegal. Under previous rules only the state-run charity Santa Casa de Misericordia de Lisboa could offer sports betting and lotteries. Betclic was the first company to be issued a licence after new laws were passed last year which gave the green light to online gaming companies. the Head of the Czech Republic, the new law will come into force early next year. Czech Republic steps closer to legalisation for foreign online casinos Czech Republic The Czech Republic has become much closer to licensing international online casino operators. The relevant bill has successfully overcome another procedural hurdle. The Senate of the Czech Republic has approved a new gambling law for the country. The decision was adopted with a large majority of votes: 42 senators were in favor, while 23 abstained. No one voted against the bill. President Milos Zeman will have 30 days to consider and sign the bill into law. In case of a positive decision of The main objective of the new law is to remove the old ban on foreign online operators. Nevertheless, even if online casino operators are based in the EU and EEA they will face a very unpleasant surprise in the form of a new tax plan. Under the new bill, lotteries and sports betting will be taxed 23 percent of gross income. The tax rate for casinos will be even higher at 35 percent. In contrast, the average tax on gambling activities in Europe is 19 percent. Officials have taken preventive measures to minimise possible risks for people with addiction tendencies. In particular, there is a plan to establish a national database of "excluded" players to block their access to online casinos. Those in bankruptcy and people receiving financial assistance from the Czech Republic will be entered into this database, as well. UK Sky Betting & Gaming (SB&G) has today announced the acquisition of Core Gaming, a content studio that specialises in the development of HTML5 real money games to casino operators and platform holders. Based in Birmingham, Core Gaming’s catalogue consists of a wide range of games, including slots, scratch cards, instant win and table games. The acquisition solidifies Sky Betting & Gaming’s existing relationship withCore Gaming. SB&G has worked closely with Core Gaming for three years producing and developing content for their Sky Vegas business so the benefits of the new transaction will be realised quickly. Justin Chamberlain and his management team will remain with the business and continue in their current capacity. Core Gaming will continue to support existing partners while actively pursuing new opportunities. norwegian Cruises Set Sail with Konami Konami Gaming’s SYNKROS casino management system has been selected by Norwegian Cruise Line Holdings to help power casino operations across its world-class fleet, including a total of 3,666 slots and 289 table games. Brands include Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises EMEA Norwegian Cruise Line Holdings selects Konami Gaming’s SYNKROS casino management system to power its fleet NORWAY SYSTEM INSTALLATIONS Through the upcoming year, Konami will launch its latest SYNKROS systems technology on a total of 18 ships operated by NCLH under its three brands: Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises. “Throughout its history, Norwegian has been recognized for bringing innovation to the cruising experience, and this undoubtedly extends to the gaming and technology conveniences found on board our ships,” said Jim Abbas, senior vice president of casino operations at NCLH. “Now, across the company’s three brands, we are continually embracing new technologies and SYNKROS has demonstrated core alignment in bringing these features to market.” The global cruise company first selected SYNKROS in 2012 for two of its newest cruise ships, primarily due to the platform’s reliability, marketing, and multisite capabilities. Three years later, NCLH is further expanding Konami’s system to its fleet with tools such as Money Klip™ cashless wagering, cage management, and Advanced Incentives Bonusing™. “As technology channels and consumer expectations continue to evolve, we’ve been able to successfully leverage the SYNKROS environment in order to deliver an integrated, individualized guest experience,” said Abbas. “Through our systems partnership with Konami, we’re bringing our customers the newest tools and features that exemplify the highly personalized experience they enjoy throughout their journey with us.” “Konami is very pleased to continue supporting the diverse business needs of Norwegian Cruise Line Holdings,” said Scott Richards, director, systems sales for Konami. “Our team has dedicated itself to preparation and efficiency as multisite conversions and new installations progress. We’ve seen strong momentum to date and look ahead to additional successes.” jackpot levels (Mini, Midi and Super) of the connected mystery jackpot system Vega. Malta The International Association of Gaming Advisors (IAGA) and the Gaming Regulators European Forum (GREF) their joint 2016 International Gaming Summit held in Malta. This premier event brought together 230 leaders and regulators from all global gaming sectors, with delegates attending from 36 countries, five continents and all gaming industry sectors. “We are very pleased with this year’s recently concluded Summit,” commented IAGA President Martha Sabol. “With 21 distinct sessions focusing on topics of interest within the global gaming industry, our delegates had an excellent opportunity to expand their knowledge on critical issues and meet with their colleagues from around the world. We sincerely appreciate the collaborative efforts of our GREF conference partners, our conference planning team and the Malta Gaming Authority for their efforts in making this event a resounding success.” EGT installs first machines for Spain’s Valencia market Spain Euro Games technology has made its first installation in the Spanish province of Valencia, entering Casino Cirsa Valencia, located in the capital city of the community. Officially opened in 2010, the casino is part of the Cirsa Group, receiving more than 300,000 visitors annually, and has been supplied with six P-24/24 Up cabinets. The machines are equipped with the Multi-3 and Multi-4 multigame mixes of Premier series, each containing respectively 39 and 45 various games. In addition, players are given the opportunity to compete for one of the three Reviewing the installation, Javier Gutiérrez, Director of Casino Cirsa Valencia said: “We wanted to add more high efficient machines to our casino floor, offering diverse games, like poker and roulette, in a single slot cabinet and that led us to choose the products of Euro Games technology. Our guests are not only from Spain, but also from Russia, China and Bulgaria and they would enjoy this advantage. What made P-24/24 Up preferred also by our players in Valencia is the combination of its user-friendly interface, wide variety of games with different mathematic models and size of bets, as well as the fact that the audience was already familiar with EGt slot models from other casinos in the country.” EGt and Cirsa have been partners since 2015, when EGt’s team in Panama concluded several installations in the operator’s local casinos. BULGARIA – Balkanfon, distributor for two of the largest gaming operators in Bulgaria; Sesame and Black Sea Casino, has extended its preferred supplier agreement with Crane Payment Innovations (CPI). having already specified SC note acceptors since 2006, Balkanfon will continue to specify SC Advance on all new and existing games for at least two more years. “Over the past decade, SC note acceptors have completely transformed the way we think about performance,” said Boris Petkov, CEO of Balkanfon. “Even after years of use, they continue to work the way they did on day one – accepting our players’ notes on the first pass while rejecting potential frauds and keeping maintenance requirements to an absolute minimum. We are more than pleased to extend our pledge to such a stable product.” “The fact that Balkanfon continues to specify SC note acceptors after an entire decade is strong testimony to the long-term performance, and resulting benefits, of our products,” said Alan humble, CPI sales manager for Gaming – EMEA. “We are thrilled to further build upon our partnership with Boris and the rest of his team.” Balkanfon rents and services slots to the Black Sea Casino, the largest casino in Varna with more than 100 slots, as well as to the 20 additional locations across Bulgaria. In total, Balkanfon manages more than 1350 slot machines and automated roulette multiplayers that have been fitted with CAShFLOW SC and SC Advance note acceptors. MALTA – GVC holdings’ CasinoClub brand (www.casinoclub.com) has gone live with a comprehensive live dealer games offering streamed from Evolution Gaming’s Riga and Malta studios. This is the first time that CasinoClub, which celebrates its 15th anniversary this year, has offered Live Casino to its 500,000-plus members. Fredrik Osterberg, Chief Strategy Officer at Evolution, said that he was “delighted to welcome CasinoClub to Evolution alongside other GVC brands, such as Sportingbet, bwin and Gioco Digitale, all of whom are long-standing customers.” Jon Salmon, CasinoClub’s spokesperson said: “We are very excited to now offer Evolution’s Live Casino, as our members have been requesting live tables game action to be added to our portfolio. A regular, lively flow of promotions, competitions, news updates and blog articles is an intrinsic part of the CasinoClub service, so we will be looking to highlight the excitement and breadth of our new Live Casino at every opportunity.” NEWSWIRE / INTERACTIVE / 247.COM P17 referendum not needed For bCn World EMEA Catalan President Carles Puigdemont has ruled out a plebiscite over the future of the leisure and entertainment macrocomplex BCN World in Vila-seca and Salou A local referendum concerning BCN World is ruled out after consensus found amongst all parties on the project’s future. SPAIN CASINO OPERATIONS BULGARIA – The Bulgarian Basketball Federation has announced its partnership with Sportradar Security Services. under the terms of the partnership, Sportradar’s Fraud Detection System will monitor all regular season and play-off matches for the 2016/17 Men’s National Basketball League, as well as the matches of the Women’s 2016/17 Championship. Altogether, the FDS will monitor pre-match and live betting across over 450 betting operators for over 240 matches this season. Bulgarian Basketball Federation President Georgi Glushkov emphasised: “Bulgarian basketball values fair play and wants to develop according to the sport’s principles - we want matchfixers to fear us. We want them to understand that Bulgaria is dedicated to clean basketball where the abilities of the players and coaches win in a fair game” Sportradar Security Services Managing Director Andreas Krannich added: “It was two years ago that we developed and launched the first version of basketball’s Fraud Detection System, completely attuned to the realities of this unique sport and its global betting markets. We appreciate this vote of confidence from the Bulgarian Federation and the brave way they protect the integrity of both their men’s and women’s competition.” FInLAnD – Veikkaus has been the state-owned national betting agency since it was founded in 1940, but from the start of next year, Veikkaus is the new brand for the single organisation that will regulate and monitor the provision of all gambling operations within Finland’s borders. Veikkaus will replace Raha-automaattiyhdistys (better known as RAY), responsible for the casino operations conducted in the country; Veikkaus Oy, in charge of the national lottery as well as of local betting operations; and Fintoto Oy, which manages pari-mutuel betting options. Veikkaus is to start operations on January 1, 2017, with the merged entities looking to appoint a new CEO at the top of an organisation that will employ 2,000 people. The merged business will reach approximate 1.9 million players and is expected to generate more than a billion euros per annum. Almost 5,000 Finns voted in a multi-stage study to rebrand the entity, with the lottery operator's brand, Veikkaus, found to be most suitable as it represented ‘security and responsibility,’ to the respondents. At present, the merged entity operates under the name FRV Evo Oy, with Olli-Pekka Kallasvuo, Chairman of the FRV Evo Oy Board, stating that responsibility and reliability will be the foundation stones of Veikkaus, adding that the main goal will be to ensure that revenue from the country’s gambling operations benefits all Finnish citizens. P18 NEWSWIRE / INTERACTIVE / 247.COM Catalan President Carles Puigdemont has ruled out a plebiscite over the future of the leisure and entertainment macrocomplex BCN World in Vila-seca and Salou. Puigdemont said that the local referendum would “not be necessary” after “a lot of work” had been carried out “to reach a consensus amongst all parties ”on the project’s future. The project was placed on ‘stand-by’ in February due to growing political differences over the nature of project while the final urban planning had yet to be approved. However after government assurances that only six per cent of the proposed site would be used for gaming, and that BCN World would be first and foremost a tourist destination consensus has been reached with the Candidatura d'Unitat Popular (The Popular Unity Candidates ) a left, pro-Catalan independence political party and members of Esquerra Republicana (The Republican Left of Catalonia). Puigdemont confirmed in Parliament that the plebiscite would no longer be necessary. Despite the fact that the licensing process has been fraught with delays, difficulties and uncertainties both Melco and Hard Rock are Austria - Novomatic progresses AGT acquisition Austria Novomatic has confirmed that it will proceed with the proposed acquisition of a 53 per cent stake in Ainsworth Game technology (AGt) following the approval by minority shareholders at the shareholders meeting earlier today. This relationship is expected to accelerate AGt’s development and support the creation of a stronger company with deeper product breadth enabling it to better compete against international gaming conglomerates. Novomatic CEO Harald Neumann said that through Novomatic ’s majority shareholding, AGt will benefit from collaboration across a range of markets that will be competing for the new licence with Hard Rock confirming that it would be willing to invest €2.5bn in the project. The process has been made more complex still by the fact that both companies under the “Melco-Hard Rock Resort Cyprus Consortium” name are bidding together for the first integrated casino licence resort in Cyprus leading to fears that Spain could well lose out. In May 2014 the Catalan Parliament passed the law that would allow up to six casino licenses in the area of the Recreational and tourism Centre in Vila-seca and Salou, south of Barcelona. The regional government then set about the process of approving the BCN World Master Plan in order to define the zoning, and the public tender for the licenses. One of the largest obstacles has been the high tax rate. taxation on casinos is generally very high in Spain, and in Catalonia stood at about 55 percent of gross gaming revenue. Under new rules passed in the same year, the Catalan Parliament ruled that casinos in Catalonia would pay 10 per cent on their revenues from gambling activities once the casinos are up and running. substantially positive for long term shareholder wealth creation. Mr. Neumann emphasised: “We value the trust and support by the minority shareholders through the positive vote of approving the share transaction and will make every effort to meet their expectations. We will commence implementing the binding commitments as outlined in the Notice of Meeting to crystallise the benefits of the relationship.”He further stated that completion of the share sale is subject to a range of regulatory and gaming licence approvals. AGt Chief Executive Officer Danny Gladstone said: “We are delighted to have received shareholder support and look forward to working with Novomatic on the completion of this transaction and delivering on the expected benefits for our shareholders.” Spain Independent Consultants, Spring Capital, has released details concerning its client, Codere, after the Madrid-based company announced the successful completion of its financial restructuring. The company had become distressed when macro and regulatory conditions in its key markets deteriorated, but is now posting results close to pre-crisis levels. “We are proud to have been part of this effort which resulted in over €350m of value creation backed by €75m of cost savings, 30 per cent improvements in labour productivity and doubled capital efficiency,” said Spring Capital’s Oliver Zugel. “Our consulting team designed and implemented Codere's Global Performance Enhancement Program (PEP) with client task forces dedicated to workforce optimisation, reduction in slot procurement costs, capital expenditure reviews and overhead cost savings.” Schleswig-holstein Specifies drScreenMicro Casino Schleswig-Holstein in Germany will become the first casino in Europe to integrate DRGt’s drScreenMicro across its slots floor EMEA Latest slots touchscreen technology from DRGt delights management at Germany’s Casino Schleswig-Holstein GERMANY SuPPLIERS Casino Schleswig-Holstein claims its recent integration of DRGt’s drScreenMicro is an ‘enormous advance’ for the German casino. drScreen enables operators to make use of one of the monitors of the slot machine. It can the touchscreen monitor, enabling player interaction (such as attaining accounts details) or the upper screen (for advertising use, especially when the slot is not in use). It can even be linked with drInteractive to allow sports betting to be done whiles playing (and having the chance to watch the sports event on the slot screen). Further drScreen products include the drScreenMini and drScreenMicro. Björn Höhne, Head Game Manager of Casino Schleswig-Holstein explained the benefits of making use of the small player tracking screen: “We place emphasis on discretion and so we choose to communicate with our customers on a small screen. We can show our logo, place advertising or inform our guests directly on the slot machines with drScreenMicro. This is just the technology we are looking for.” Casino Schleswig-Holstein operates five casinos in the most northern state in Germany between Hamburg and the Danish border. All five casinos – in Flensburg, Kiel, Lübeck, Schenefeld and Sylt – have been running on the DRGt system since 2010. Casino Schleswig-Holstein was the UK Francesco Rodano, the former Italian online gaming regulator, who left AAMS in 2015, has been appointed as Playtech’s Chief Policy Officer. He will be based in London, and report to Mor Weizer, the group’s CEO. Rodano will engage with policy-makers and advise company executives on governmental policies at local, state, national and EU levels as well as provide Playtech with further business opportunities, developing new relationships and fostering existing connections with institutional organisations and industry stakeholders on a global level with the exception of Italy. Playtech’s new Chief Policy Officer has more than 18 years’ experience working across a number of online businesses with the last nine years at AAMS. first customer to integrate the Systems in Progress (SiP) system in Germany. SiP was acquired by DRGt in 2011 and was quickly fully integrated into the DRGt system. Mr. Höhne added: “We are extremely satisfied with DRGt. The serverless technology means there is no single point of failure. With our previous supplier, if the server went down, the whole slots went down. We do not have this worry anymore – thanks to DRGt. DRGt is very reliable and secure. Furthermore, DRGt is simple to manage – this have saved us considerable time and costs.” MALTA – The Dragonara Casino enters its 53rd year of operation on July 15th 2016 after undertaking a large-scale refurbishment and product up-grading project. The €10m investment will provide the patrons with an unparalleled casino experience in the local market. Given the competitive environment in the gaming market, today more than ever it is vital for casino staff to be able to provide optimal customer support. The new investment will include amongst other things a suite of the latest slots products available from the world’s top suppliers; a fresh interior setup specifically designed to provide the best casino experience for live games casino players; a new poker room with spectacular sea views; and a dedicated Sports Lounge and Casino Brasserie. The investment will also include a new central cocktail bar at the heart of the casino floor and the opening of second restaurant – The Marquis Terrace - to add another elegant dining option for guests. “Previously our staff had to spend too much time focusing on the system. Thanks to DRGt, our staff knows how simple the system is to manage and how secure it is. This extra time is invested in the customer. That is the positive knock-on effect on having DRGt on the casino floor – it frees up time to focus more on the players. Let me also say how important service is. DRGt takes service seriously and is always there for us – in a timely and professional way. In short – choosing DRGt was an enormous advance for us,” praised Mr. Höhne. “When we took over the concession to operate and manage the Dragonara Casino, our vision was to create the foremost gaming and entertainment destination in Southern Europe,” said Johann Schembri. “Our fresh investment of €10m coupled with an initial investment of over €15m is a clear sign of our outlook for the Dragonara Casino in what is a very intense competitive local market. We have grand plans for the future and our aim is to transform the Dragonara Peninsula into the foremost gaming and entertainment resort in Southern Europe.” UK Grosvenor Casinos launches sports-betting Grosvenor Casinos has launched a Sports betting offering powered by Kambi Group. The managed sports betting service is now available on Grosvenorcasinos.com/sport allowing Grosvenor's 1.7m UK customers a full range of betting experiences. Adam Joseph, Director of Digital Operations for Grosvenor Casinos, said: "This is a really exciting time for Grosvenor and the Grosvenor sports betting experience is a key addition to our product set. We can now offer our customers a comprehensive online gaming experience. With the Kambi sportsbook tools, coupled with the capability of the Bede Gaming Management system we will be able to provide a full enhanced betting and gaming experience to our customer base." Kristian Nylén, CEO of Kambi, said "Going live ahead of the European Championships will empower Grosvenor Casinos to offer their customer base a great sports betting experience and we look forward to working together to make sure the upcoming tournament is a success." Joe Saumarez Smith, Chairman of Bede Gaming, said: "We are delighted to be delivering the Kambi integration to Grosvenor Casinos on the Bede platform ahead of Euro 2016. It has been a tight timetable to deliver sports on the Grosvenor Casinos site, but both companies have worked really hard together to ensure that we are ready for the kick off of what is expected to be the biggest tournament ever in terms of amounts staked." The live table gaming equipment was custom designed and supplied by TCSJohnhuxley. Steph Nel, Senior Business Development Manager Europe said: “We have enjoyed a successful long-standing relationship with the Dragonara Casino, having supplied products since its early days. We were delighted to work with the casino once again, providing the highest quality bespoke furniture for this latest phase of development and we wish the Dragonara every success for the next chapter.” “Scientific Games is thrilled to partner with Dragonara Casino to offer their players the world’s best casino gaming experiences,” Marco herrera Vice President and Managing Director (EMEA) for Scientific Games. “Dragonara Casino has a rich history of offering a unique casino experience to its guests. We are proud to be a part of that tradition as Malta’s premier gaming and entertainment destination continues to grow and prosper.” The Dragonara Casino opened its doors on July 15th 1964, in what was considered one of the first major projects to establish Malta as a tourist destination. Dragonara Gaming Limited, a fully-owned Maltese company, took over the helm of the Casino in June 2010 and, today, hosts over 300,000 patrons a year. NEWSWIRE / INTERACTIVE / 247.COM P19 MgM to redesign and rebrand Monte Carlo NORTH AMERICA le Comité de Contrôle des Jeux du Panama vient d'approuver la fusion de Dreams et Sun International. L'entreprise nouvellement formée a annoncé que les actionnaires actuels de Sun International Dreams partageront le capital à hauteur de 50 / 50. Storm international vient de désigner la nouvelle loi d'interdiction de fumer au Mexique comme responsable de la baisse de 8 % de ses revenus en 2015. Les bénéfices de l'entreprise ont chuté de 11,9 % avec toutefois une hausse de 25 % en Géorgie avec le Shangri La Casino à Tbilissi et une hausse de 12 % en Allemagne. En Argentine, le long débat pour savoir si c'est le gouvernement fédéral ou les autorités locales de la ville de Buenos Aires qui est/sont en charge du contrôle des jeux dans la ville intramuros vient finalement de prendre fin avec le vote d'un décret gouvernemental allouant l'administration des jeux au maire de la ville, Rodriguez Larreta. Plusieurs opérateurs se sont montrés intéressés par l'obtention de nouvelles licences de casino qui seront bientôt disponibles au Chili. Depuis que le Comité de Contrôle des jeux chilien (SJC) a publié les contraintes de l'appel d'offres, une société d'Amérique du Nord, trois d'Amérique Latine et une entreprise chinoise pourraient postuler pour l'une des licences disponibles : celle du casino municipal situé à Viña del Mar. le nouveau Président du Comité de Contrôle des Jeux colombien (Coljuegos), Juan B. Pérez hidalgo, vient de déclarer que de nouvelles lois concernant les jeux en ligne pourraient être votées très prochainement. Bien que ces nouvelles lois n'aient pas encore été rendues publiques, M. hidalgo a affirmé que les nouvelles réglementations ont été rédigées "en un temps record". Un juge vient de déclarer nulles deux nouvelles lois qui auraient donné le feu vert au VLT (loteries vidéo) à Porto Rico. La juge de la Cour supérieure de Justice Gloria Maynard Salgado vient de rejeter un document de 30 pages émis par le Ministère des Finances dans lequel celui-ci demandait un jugement sommaire en sa faveur et le rejet de la demande de nullité réclamée par l'Association des hôtels et du Tourisme de Porto Rico (PRhTA). Olympic Entertainment group vient d'ouvrir son nouveau complexe hôtel et loisirs à Tallinn. Celui-ci est doté du hilton Tallinn Park, premier hôtel hilton Worldwide des pays baltes, et de l’Olympic Casino Park, le nouveau casino phare de la société. la chaîne de casinos britannique Aspers vient d'écrire au Ministère de la Justice irlandais pour faire part de son intérêt si la législation autorisait l'installation de grands casinos en Irlande. On espère que la déclaration d'Aspers encouragera le gouvernement à faire passer la loi sur le contrôle des jeux introduite par Alan Shatter en 2013 qui est toujours en attente de validation. P20 NEWSWIRE / INTERACTIVE / 247.COM The axe is falling on Monte Carlo Resort and Casino in Las Vegas with owner MGM Resorts looking to ‘reimagine and rebrand’ the property pitching it towards a younger, more millennial crowd. MGM is to spend $450m on transforming the venue into two distinct hotel experiences to target a younger generation of players NEVADA CASINO OPERATIONS MGM is to spend $450m on transforming the Monte Carlo Casino into two distinct hotel experiences: a Las Vegas version of Sydell’s widely acclaimed NoMad Hotel, and the launch of a new luxury hotel named Park MGM. In addition to fully redesigned and renovated guest rooms, each hotel will feature innovative and exciting food & beverage experiences unique to the Las Vegas market, including the awardwinning NoMad restaurant by Chef Daniel Humm and restaurateur Will Guidara and Eataly’s vibrant Italian marketplace with cafes, to-go counters and full-service restaurants interspersed with high-quality products from sustainable Italian and local producers. touch every element of the property. Sydell Group, a partnership between investor Ron Burkle and founder Andrew Zobler, is the creator and operator of trend-setting lifestyle hotels across the country, including The NoMad in New York; The Line in Los Angeles; and Freehand in Miami andChicago. Sydell will collaborate with MGM Resorts on the propertywide transformation of all public and guest spaces, including the food & beverage offerings, of both hotels. A prominent feature among Sydell Group’s portfolio of properties is the restoration and reimagination of historic buildings into unique hospitality experiences, alongside award-winning food & beverage. Park MGM and The NoMad Las Vegas become the final pieces of MGM Resorts’ complete neighbourhood redesign of the central Las Vegas Strip neighborhood which began in 2009 with the introduction of CityCenter and saw the recent unveiling of The Park, a spectacular outdoor dining and entertainment district, and the stunning new t-Mobile Arena. MGM has charged New York-based Sydell Group with the task of reimagining and rebranding Monte Carlo Resort and Casino. The transformation will Bill Hornbuckle, President of MGM Resorts International, said: “We are thrilled to partner with Sydell Group as we enter the final phase of transforming the neighbourhood that we believe represents Las Vegas’ true entertainment epicentre. Coupling MGM’s rich legacy of hospitality and entertainment with Sydell Group’s expertise in creating hotels that cultivate a strong sense of place will result in a destination that both celebrates the history of Las Vegas and ushers in a new era.” GLI certifies first interactive gaming system for Bahamas Bahamas Gaming Laboratories International, has completed its first success as the first registered independent test laboratory to certify a Gaming House Operator’s full interactive gaming system under the new Bahamian gaming legislation. GLK Limited, a Gaming House Operator headquartered in Nassau, Bahamas, worked with GLI to have its full complement of casinos, numbers and sportsbook offerings tested for compliance with the new Bahamian gaming legislation, which incorporates a reliance on GLI’s iGaming technical standards (GLI-19: Interactive Gaming Systems). This achievement further reinforces GLI’s continued commitment to fair, secure and auditable interactive gaming operations across the Caribbean. Moreover, it demonstrates GLI’s commitment to Gaming House Operators seeking iGaming expansion in The Bahamas. Co-Founders of GLK Limited Garvin Newball and Leander Brice said: “We are the first Gaming House Operator to complete the full testing and certification process with GLI and to have our interactive gaming system authorised by the Gaming Board for The Bahamas. It is truly an honor to be the first of a handful of operators licensed in this historical undertaking to regularise a domestic gaming sector. We would like to sincerely thank everyone from GLK Limited, GLI, and the Gaming Board for The Bahamas.” US Galaxy Gaming, a company that claims to be the world’s largest independent developer, manufacturer and distributor of casino table games, saw its first quarter revenue increase by 15 per cent to $2,984,000. This increase is primarily due to additional placement of premium games and expansion into new territories. Between the first quarter 2016 and fourth quarter 2015, total revenues increased two per cent to $2,984,099. This increase was recognised in all categories of products, with premium games netting the largest gains.Gary Vecchiarelli, Galaxy’s CFO, said: “2016 started with increases across the board. We have now increased our recurring revenues 17 of the last 18 quarters. Our EBITDA has also improved significantly, with an increase in our recurring revenues and a decrease in our operating expenses.” Four new Jersey Casinos Under threat NORTH AMERICA le sénat de la république tchèque vient d'approuver une nouvelle loi sur les jeux d'argent dans le pays. La décision a été adoptée par une large majorité de votes : 42 sénateurs ont voté pour et 23 se sont abstenus. Aucun n'a voté contre la loi. Le président Milos Zeman a 30 jours pour prendre connaissance et signer l'ébauche de loi pour la valider. Sky betting & gaming (Sb&g) vient aujourd'hui d'annoncer l'acquisition de Core Gaming, un studio de contenus spécialisé dans le développement de jeux d'argent hTML5 réels pour les opérateurs de casinos et les détenteurs de plateformes. le président catalan Carles Puigdemont vient de mettre en place un plébiscite concernant l'avenir du grand complexe de jeux BCN World situé à Vilaseca et Salou. M. Puigdemont a déclaré qu'un référendum local ne "serait pas nécessaire" si "beaucoup de travail" était effectué pour "arriver à un consensus entre toutes les parties" sur l'avenir du projet. grosvenor Casinos vient de lancer une nouvelle offre de paris sportifs gérés par la société Kambi Group. Ce service de paris sportifs est disponible dès maintenant sur Grosvenorcasinos.com/sport, offrant ainsi à ses 1,7 millions de clients britanniques toute une gamme d'expériences de paris. MgM devrait dépenser quelques 450 millions de dollars uS pour transformer le Casino de Monte Carlo en deux hôtels distincts : une version esprit Las Vegas du très réputé NoMad hotel de Sydell et un tout nouvel hôtel de luxe dénommé Park MGM. Expansion of gaming outside Atlantic City could lead to as many as four additional casino closures, though expansion efforts face an uphill battle trump taj Mahal, Resorts Casino and Golden Nugget in trouble as Fitch Rating estimates a roughly 25 per cent decline in Atlantic City’s gross gaming revenue NEVADA CASINO OPERATIONS Expansion of gaming outside Atlantic City could lead to as many as four additional casino closures, though expansion efforts face an uphill battle, according to Fitch Ratings. Properties most susceptible to cannibalisation include trump taj Mahal, Resorts Casino and Golden Nugget. Fitch estimates a roughly 25 per cent decline in Atlantic City’s gross gaming revenue (GGR) would wipe out the operating profit before management fees of Golden Nugget, the most profitable of the three. This assumes proportional revenue loss among the existing casinos and that income falls by $1 for every $2 of revenue loss. Fitch stated: “Declines of 10 per cent and 20 per cent in GGR would put taj Mahal and Resorts at risk, respectively, under the same assumptions. Bally’s AC could also face an uncertain future, as Caesars ultimately closed the Showboat in September 2014 amid Atlantic City weakening and despite the property still being marginally profitable. “Casinos in Northern New Jersey still face a long and uncertain future before the November referendum to legalize gaming outside of Atlantic City. Public opposition for gaming expansion has been lessening, but is still meaningful at around 50 per cent, according to the last Fairleigh Dickinson poll in January 2016. This was down from around 56 per cent in June 2015,” it added. “Even if the referendum does pass, Fitch believes it will be at least four years until a casino could realistically open. This aggressive timeline assumes one year to pass the necessary regulatory legislation, a one-year bidding process, and a two-year construction phase, but the timeline could be even longer. For example, Wynn Boston Harbor and MGM Springfield are expected to open almost five years after their proposals were selected and nearly eight years after Massachusetts legalizsed casinos. Both projects have faced either legal or construction hurdles.” US gaming laboratories international vient de remporter son premier succès en tant que laboratoire de tests indépendant accrédité en accordant une certification à un système de jeux entièrement interactif de Gaming house Operator, conformément à la nouvelle législation en vigueur aux Bahamas. l'expansion des jeux en dehors de la ville d'Atlantic City pourrait entraîner la fermeture de quatre casinos. Cette expansion devrait toutefois rencontrer de réels obstacles selon Fitch Ratings. Les casinos les plus enclins à la cannibalisation seraient le Trump Taj Mahal, le Resorts Casino et le Golden Nugget. MgM resorts va acquérir les biens immobiliers du complexe Borgata situé à Atlantic City. Dans le cadre de l’accord, MGM les louera à une filiale de son groupe MGM Resorts. MGM Resorts versera la somme de 600 millions de dollars uS à Boyd Gaming pour l'acquisition de 50 % des parts de Borgata après avoir pris en compte la dette d'environ 600 millions de dollars uS de l'immeuble que MGM s'engage à combler. le resorts World Sentosa à Singapour vient de licencier 400 employés de casino afin de se montrer plus efficace face à la chute de ses revenus due à la baisse de fréquentation des parieurs chinois. P22 NEWSWIRE / INTERACTIVE / 247.COM Nevada Congress members against Caesars’ REIT Political support against Caesars Entertainment’s efforts to create a real estate investment trust (REIT) to split its assets. US Congress members have now signed a letter asking Treasury Secretary Jacob Lew to reject what would be a beneficial tax regime. Caesars has transferred 10 of its properties, including seven on the Las Vegas Strip, into a real estate investment trust that will be 70 per cent owned by MGM, but will allow for ‘strategic and financial benefits.’ In an attempt to cut its debt, Mandalay Bay, The Mirage, Monte Carlo, New York-New York, Luxor, Excalibur, and the non-gaming Park development have been transferred into the REIT, along with the MGM Grand Detroit, Beau Rivage in Biloxi and the Gold Strike Tunica. Caesars put the unit into bankruptcy early last year, meaning creditors are owed $18bn. However 15 lawmakers have said Caesars’ plan contravenes the original intention of providing small investors opportunity to diversify into real estate. The letter said: “The REIT would effectively shelter a considerable portion of the casinos’ profits, thus functioning as a taxpayer-funded subsidy to one of the largest casino companies in the US and its private equity owners.” Gaming Partners International and Walker Digital table Systems are expanding their working relationship to develop and enhance their PJM Radio Frequency Identification Device (RFID) technologies. “We are excited that WDtS and GPIC will collaborate on the development and distribution of PJM RFID technology and applications,” said Neil Crossan, Senior Vice President – WDtS. “Being the largest supplier of RFID technology, GPIC has a wealth of experience in the field, and this together with the innovation that WDtS brings to the gaming floor will serve the industry well.” Gregory Gronau, GPIC’s President and Chief Executive Officer said: “An expanded working relationship offers the opportunity to capitalise on our respective core strengths and maximise our synergies into creating and developing value added products and solutions.” MgM to buy remaining borgata Shares MGM Resorts is buying the rest of Boyd Gaming’s 50 per cent interest in Borgata Hotel Casino & Spa in Atlantic City, New Jersey for a consideration of $900m NORTH AMERICA MGM Resorts is to acquire Atlantic City’s Borgata from Boyd Gaming and lease back the property to subsidiary US – Gaming Laboratories International has bought Bulletproof Solutions, Atlantic Canada’s Trusted IT Services Company with a strong and growing portfolio of successful contract and project services. The investment further underscores the GLI Group’s commitment to Canada, and in particular, New Brunswick and the Atlantic Provinces. NEW JERSEY CASINO OPERATIONS MGM Resorts will pay $600m for Boyd Gaming’s 50 per cent interest, subject to customary working capital adjustments, after consideration of Borgata’s outstanding debt of approximately $600m, which MGM Resorts will assume and refinance. For the last 12 months ended March 31, 2016, Borgata reported $812m in net revenues and $212m in Adjusted EBItDA. “Borgata is the premier resort in Atlantic City and a great addition to our growing presence in the Northeast,” said Jim Murren, Chairman and CEO of MGM Resorts. “While the market continues to experience challenges, Borgata has outperformed and differentiated itself as the undisputed leader in the city. Our decade-long partnership with Boyd Gaming has been a great one, and Borgata’s talented employee base will complement and strengthen our more than 60,000-member worldwide MGM Resorts team. We are excited about the opportunity to bring our loyalty program, M life Rewards, to the resort and integrate our operations, to position Borgata for further growth.” Subsequent to the purchase of Boyd Gaming’s 50 per cent stake in Borgata, MGM Resorts and MGP have agreed that MGM Resorts will sell all of Borgata’s real property to MGP for total consideration of approximately $1.175bn. “We are excited to add Borgata to the MGP portfolio, further diversifying our geographic presence. With this transaction, we are executing on our core growth strategy in prudently building a portfolio of high-quality assets,” said James Stewart, CEO of MGM Growth Properties. “We expect the transaction to result in high single digit percentage accretion to AFFO per share, and pro forma net leverage will remain similar to our current levels.” Borgata will be added to the existing Master Lease between MGM Resorts and MGM Growth Properties Resorts, and the initial rent payment to MGP will increase by $100m. Consistent with the Master Lease terms, 90 percent of this rent will be fixed and contractually grow at two per cent per year until 2022. US – Kobetron has bought assets of Gaming Informatics (GI), which includes the IRIS software suite. The Gaming Informatics software suite allows casinos and regulators to track the inventory of electronic gaming equipment throughout the casino property, whether on the floor or offline. This transaction combines Kobetron, the leading specialized gaming verification tools company, with GI, the leading enterprise-resource planning software company. As part of the transaction, it was announced that Grant Stousland, President and CEO of Gaming Informatics, will remain in a strategic leadership and business development role with Kobetron overseeing the ongoing sales, support and product development of the GI line of products. Band of Creek Indians is another step toward the Washoe tribe’s long term goal of economic self-sufficiency,” remarked Washoe tribal Chair, Neil Mortimer. US Lottery, gaming and interactive giant International Game Technology saw its bottom line rise to $115.66m in its first quarter up from $74.24m in last year’s first quarter. Revenue for the quarter increased 2.4 per cent to $1.28bn, up from $1.25bn last year. Marco Sala, CEO of IGT said: “We begin 2016 with a solid first quarter, evidenced by good revenue growth with all operating segments contributing to an improvement in profitability. Continuing growth across all regions, especially North America andItaly, propelled our lottery revenues. Gaming revenues were resilient despite challenging market conditions in North America, our largest gaming market. We remain focused on reenergising gaming operations and strengthening our global leadership in lotteries. We were successful in securing the Italian Lotto concession, one of our largest contracts and a cornerstone of our Italian operations.” The GLI Group announced that, as part of the acquisition, the entire leadership team and executives at Bulletproof, including the senior management team led by Steven Burns, Jeff Shaw and Andrew Jefferies, will continue to operate the company just as they have since inception. Both companies plan to leverage Bulletproof’s strong IT services capabilities throughout other provinces in Canada and in the united States. Washoe Tribe opens Wa She Shu Casino in Nevada Nevada The Washoe tribe has opened its first gaming facility, the Wa She Shu Casino, on Highway 395 just north of Garnerville. The casino, whose name means “The People’s Place”, is the result of a unique tribe-totribe business relationship between the Washoe tribe of Nevada and California, and the Poarch Band of Creek Indians of Atmore, Alabama. “Opening a casino and partnering with the Poarch “We are excited about the partnership and pleased to create job opportunities for our tribal members, as well as local residents. The partnership between our tribe and the Poarch Band of Creek Indians of Alabama is the first of its kind. The Washoe tribe is excited to partner with the Poarch Band of Creek Indians and we are looking forward to increasing the gaming and dining experience in the Carson Valley for both residents and visitors.” The 13,500 square foot facility boasts a 4,600 square foot gaming floor featuring 130 state-of-the-art games. Visitors will also be able to enjoy a restaurant that comfortably seats 80 guests as well as a bar. An additional 4,000 square feet is designated for future expansion of the gaming floor. CAnADA – Suzo happ’s Canadian facility has obtained the ISO 9001:2015 accreditation. The ISO 9001 certification is an important step in Suzo happ’s commitment to excellence and is further evidence that Suzo happ provides quality, highperforming products able to meet the demands of the markets. Specifically in the Canadian facility Suzo happ manufactures the Bill-toBill currency management systems and the MFL bill validator. Both product lines have become industry standards in terms of reliability, performance and customer satisfaction. To become ISO 9001 certified, a company must fulfill requirements outlined by the ISO – International Standardization Organisation – and must demonstrate a quality management system with the ability to consistently provide quality products enhancing customer satisfaction. “We are very proud of this outstanding result. The ISO 9001 certification reflects Suzo happ’s commitment to highest standards in quality and customer service” comments Suzohapp’s Steve Pallotta, Corporate EVP of Operations at Suzo happ. NEWSWIRE / INTERACTIVE / 247.COM P23 Melco to Advise new Silkroad Korea on Jeju ASIA & OCEANIA Melco International’s Korea subsidiary enters deal with New Silkroad Korea, to provide consultancy services for its casino project on Jeju Island, South Korea. CHInA – The Macao Gaming Show will be delivering the Chinese Government's message of economic diversity over the next three years, launching its statement of intent with a new name for the 2016 exhibition which will be held at the Venetian Macau November 15-17. Melco International agrees consultancy deal with New Silkroad Korea to enhance the Jeju integrated entertainment and leisure resort The MGS expo, the fastest growing exhibition on the international industry calendar, will now be named the MGS Entertainment Show. The new direction has been endorsed by the show's Government partners, and will serve as a platform to help power the SAR and central Government's programme to expand the range of exhibitors and products from the gaming and non-gaming sides of the industry. Jay Chun, chairman of the MGEMA and one of the key business figures driving Macau's diversity vision, commented: "Our economy - both here in Macau and throughout Asia - is about opportunity. And as the city and region opens up to economic expansion, the show must provide the platform for this. Our casinos go hand in hand with entertainment. They go hand in hand with new technology, new delivery platforms, new innovations - everything that makes a destination work. That's why diversity on the showfloor must reflect diversity in our economy." pHILIppInES – The Philippine sector is facing a fight to allow smoking on their gaming floors. Operators are appealing to president-elect Rodrigo Duterte to allow their companies to be exempt from a smoking and liquor ban in all public places. Kingson Sian, President and CEO of Travellers International hotel Group Inc. (TIhGI), who owns Resorts World Manila said that operators will unite to discuss the issue next month. “hopefully the consultations will support what we’re saying but at the end of the day we’re a law abiding association and we will abide by the law,” he advised. The Philippine sector is due to see a raft of new openings with Kazuo Okada’s Tiger Resort set to open this year. In the first quarter of 2016, Bloomberry, Melco Crown and Resorts World reported GGR of P18.1bn, marking an improvement of 6.4 per cent year-onyear. however only Melco Crown’s City of Dreams reported an increase in GGR. Bloomberry Chairman Enrique Razon meanwhile believes that there is still an opportunity to increase the number of international players at its casino to boost revenues further and prevent future projects from cannibalising the sector. he explained that President-elect Rodrigo Duterte was introducing a more diplomatic attitude towards China than his predecessor Benigno Aquino. he is expected to hold talks with Beijing regarding territorial disputes in the South China Sea which are bad for business. Chinese customers account for around 40 per cent of the VIP revenues at Solaire. Mr. Razon believes that the relationship between the countries could thaw further allowing more Chinese players to visit. P24 NEWSWIRE / INTERACTIVE / 247.COM SOUTH KOREA CASINO OPERATIONS Melco Gaming Assets Management (Korea) Limited, a wholly-owned subsidiary of Melco International, has entered into a strategic cooperation arrangement with New Silkroad Korea Development, a wholly-owned subsidiary of New Silkroad on the provision of consultancy services for its casino project on Jeju Island, South Korea. Melco is to provide consultancy services to New Silkroad with regard to building, equipping and fitting-out of New Silkroad’s new casino on Jeju Island, as well as preparation and organisation of the casino’s marketing activities. The services also include the provision of intellectual property and know-how. SU Bo, Chairman and Executive Director of New Silkroad, said: “The strategic partnership with Melco will enable New Silkroad to benefit from the extensive experience and expertise of the respected international gaming brand, through its participation in the design and early-stage development of our mega-casino. We expect the casino to be a true world-class player with the highest standards in operations and internal controls, enabling us to grow and enhance our core competitiveness while we diversify our NYX Gaming Group completes OpenBet purchase Australia NYX Gaming Group has completed the £270m acquisition of OpenBet financed through a combination of new senior secured credit facilities; convertible preference shares in a new wholly-owned subsidiary called NYX Digital Gaming, private placement of new unsecured convertible debentures, which have converted into Special Warrants and a bought deal private placement offering of subscription receipts. By combining two of the world’s most established and proven B2B betting and gaming suppliers, NYX is uniquely positioned to provide customers with exciting business into overseas tourism real estate industry, thereby broadening our income sources and creating value to our shareholders. We look forward to a long term partnership with Melco as we grow into a larger and more sustainable company.” Clarence Chung, Executive Director of Melco, added: “We are delighted for Melco to participate in this exciting project in South Korea with New Silkroad. Leveraging our strong experience and proven track record of creating and operating world-class integrated entertainment and leisure resorts across different geographies such as Macau, Manila and Russia, Melco can bring professional concepts and practices to New Silkroad’s project and enhance Jeju’s tourism appeal on a global stage.” New Silkroad has officially entered South Korea’s gaming and entertainment business through the acquisition of Development Golden Beach last December. Upon completion of the latest acquisition, New Silkroad will hold a 72 per cent equity stake in Golden Beach, which was awarded the Gaming Licence No. 8, one of the eight gaming licences on Jeju Island and operates a casino there. player-driven solutions across all verticals and channels – through best-of-breed content, proven technology and a full suite of industry-leading products and services. NYX now has a combined workforce of 1100 staff based in 14 countries across Europe, North America, Asia, New Zealand and Australia. “This is an exciting day for NYX Gaming as we look to the next phase of the company’s growth. We now turn our focus to planning and executing the strategy to leverage the collective strengths and benefits of scale that the combined business brings to our customers and shareholders,” commented Matt Davey, Chief Executive Officer, of the company. “The acquisition reinforces our position as the leading provider of regulated B2B digital gaming solutions.” Singapore Resorts World Sentosa in Singapore is making 400 casino employees redundant as it looks to become more efficient against falling revenues due to the slowdown in Chinese gamblers. Genting Singapore, which runs Resorts World Sentosa, reported an 83 per cent year-on-year decline in net profit to S$10.m in the first quarter up to March. As a result the operator is letting go 150 croupiers, 200 supervisors and 25 pit managers go. The casino employs some 1,400 croupiers, 700 supervisors and 130 pit managers although away from gaming its employs another 9,500 people. The casino stated: “In anticipation that the business situation is unlikely to improve anytime soon, we have made a very difficult decision to reduce manpower. It is necessary for RWS to review the headcount in its gaming business so that it can achieve the right size to meet its business needs,” said RWS. Macau legend Extends reach to laos ASIA & OCEANIA With its operations in Macau beginning to stabilise, Macau Legend Development Limited is looking to diversify its revenue streams with the purchase of Savan Vegas Hotel and Entertainment Complex in Laos Legend Development Limited, operator of Fisherman’s Wharf and casinos in Macau, has acquired the Savan Vegas casino LAOS CASINO OPERATIONS CHInA – Interblock growing its footprint throughout the Asia Pacific region with the placement of 10 MiniStar units with eight play stations in five of Melco Crown Entertainment’s Mocha Club properties. With its operations in Macau beginning to stabilise, Macau Legend Development Limited is looking to diversify its revenue streams with the purchase of Savan Vegas Hotel and Entertainment Complex in Laos. Melco Crown Entertainment operates seven Mocha Club properties in China’s gaming mecca, Macau. Each venue is tailored to a different theme, providing their customers with an authentically distinctive gaming experience. The company prides itself on being the ultimate provider for the latest electronic table gaming offerings. The operator of Fisherman’s Wharf, Pharaoh’s Palace Casino and Babylon Casino in Macau, will spend US$42m on buying Savan Vegas from the Ministry of Finance of the Lao People’s Democratic Republic. Senior Vice President of Asia Pacific, Cameron Louis, said: “Mocha Club’s vision of creating new gaming experiences for their customers uniquely aligns with the Interblock brand. Our MiniStar Roulette offers the style, elegance, and sophistication that each Mocha property tailors to their player base.” Interblock’s MiniStar product line is a highperformance product with a smaller footprint that accommodates any casino floor, especially appealing to Mocha Club’s properties. It consists of a fully automated Roulette generator with excellent visibility of the wheel and an ergonomically designed surface. The automated Roulette generator enables between 80 and 150 results per hour. “We are happy to continue our partnership with Melco Crown operators and look forward to our products raising the bar of their ETG (electronic table game) landscape,” said Mr. Louis. This latest Interblock MiniStar installation will take place at hotel Royal, Sinatra, Macau Tower, Golden Dragon, and Taipa Square Mocha Club properties this month. CHInA – Macau Slot Co, the only sports betting company allowed in Macau, has had its license extended for another five years. The company owned by v who held a 40-year monopoly over the operation of casinos in Macau, will retain its monopoly on all sports betting except horse racing in Macau until at least June 5, 2021. Macau Slot owns 10 locations where it takes bets on football and basketball. It also has betting facilities at five casinos operated by SJM, along with two Macau-facing websites. The company said that in 2015 its sports betting revenue fell by 8.6 per cent to MOP673m (uS$83.6m). P26 NEWSWIRE / INTERACTIVE / 247.COM Savan Vegas boast 92 tables and 493 slot machines; a contemporary 476 room hotel and convention centre, restaurants, bars and other dining facilities, spa services, recreational facilities, retail shopping facilities, AtMs, and transportation and car rental services. Macau Legend has been offered an exclusivity period of 49 years in the provinces of Bolikhamsay, Khammouane and Savannakhet. Macau Legend. Co-Chairman David Chow, said: “Savan Vegas is located just on the border with Thailand and is an area that the Government of the Lao PDR has earmarked as part of its Intralot extends deal with Pacific Online Systems Corporation Philippines Intralot has signed an extension contract with Pacific Online Systems Corporation (POSC), a public listed company that runs the games of the Philippines Charity Sweepstakes Office (PCSO), untilAugust 31 2018. This is the fifth amendment between the two parties, since the establishment of their cooperation in 2006 that has resulted to a continuous growth and expansion of services for POSC. Under the terms of the extension contract, Intralot will continue to supply POSC with its LOtOS online lottery system and provide the company with 1,200 terminals plus an additional 800 main development strategy. It enjoys close proximity to an international airport to cater for the strong feeder markets from Thailand, Vietnam and China as well as the visitors from Cambodia, Malaysia and Singapore. We can leverage on Macau Legend’s experience and connections to build on the already more than 1m annual visitors to Savannakhet.” Macau Legend want to develop a land parcel in the Savan Seno Special Economic Zone of the Savannakhet Province of the Lao PDR which is adjacent to the existing Savan Vegas Hotel and Entertainment Complex. The planned development would include two golf courses, a 600 room hotel, villas, casino, exhibition hall and spa, pool facilities, staff quarters and training facilities. Mr. Chow added: “Over the short term, in Macau, the market has been challenging which means it is an opportune moment to invest for the growth. Our first overseas project at Cape Verde is progressing smoothly on budget and on schedule, which allows us to take additional investments in areas with high growth potentials. Laos provide such an opportunity.” units to be connected in the expanded network of PoS. Willy Ocier, President, Pacific Online Systems Corporation said: “Intralot has been a valuable partner in our endeavours to modernise the lottery landscape of Philippines. Harnessing Intralot’s global experience and gaming expertise, we have managed to expand our operations. The scope of this extension contract is to build on the existing strong foundations and offer our retailers a leading edge gaming technology that will boost the lottery sales.” Intralot Group COO, Nikos Nikolakopoulos, said: “We are looking forward to continuing support to our customer’s team with our best-of-breed market-tested solutions in their efforts to offer compelling gaming products, optimise players’ gaming experience and further boost sales. Australia Lotteries and wagering firm Tatts Group has sold its UKbased slot machine and internet gaming operator Talarius to Novomatic UK for A$210m. Tatts said the sale would result in an accounting loss of about $50m in the 2016 full financial year. The company's shares fell as much as 3.89 per cent to $3.71, their lowest level since April 15. The news follows April’s announcement that the A$9bn merger between Tatts and rival Tabcorp, had been postponed indefinitely due to concerns that the competition regulator might intervene in the combined entity bidding for Western Australia’s TAB network. Tatts investors have been urging management to dismiss the idea of a merger with Tabcorp and instead spin off its wagering division Ubet, which could be worth up to $2bn, allowing Tatts to concentrate on its lotteries business, which accounts for 70 per cent of its profits. Crown Resorts plans to split its international business into a new listed vehicle with the intention of launching an IPO of several of its Australian resorts. ASIA & OCEANIA AUSTRALIA CASINO OPERATIONS Crown to Split Away international business Crown’s share in Macau operator Melco Crown will be placed into a new international holding company, along with its Las Vegas investment in Alon, it’s 50 per cent share in British casino operator Aspers and its stake in Caesars Growth Partners, according to Crown’s latest plans. Crown Resorts will keep the company’s casinos and hotels in Melbourne and Perth and the hotel and casino under development at Sydney’s Barangaroo precinct. It will also retain Betfair Australasia and its 62 per cent stake in online bookmaker Crownbet. James packer, who owns 53 per cent of the company, will no longer be employed as an executive of Crown Resorts, nor will he take a wage although he will continue to be focussed on Crown Resorts’ businesses, in particular continuing as the Deputy Chairman of MCE and optimising Crown Resorts’ capital structure/cost of capital and returns. He will also have a key focus on Crown Resorts’ online strategy. “I am fully supportive of the board’s decisions today,” Mr Packer said. “Crown is one of Australia’s most successful tourism and leisure company’s and I am extremely proud of what we have achieved with our resorts in Australia, but also across Asia. This new corporate structure, well positions Crown for the next decade as we continue to grow our business and meet the needs of the Asian middle class.” Crown Resorts’ Chairman, Mr Robert Rankin, added: “We are pleased to announce that the Board has endorsed a number of initiatives designed to maximise shareholder value and ensure a more efficient ownership structure for the group’s assets.” “The Board has for some time been looking to address what we believe to be a material undervaluation by the market of Crown Resorts’ assets, due to a traditional consolidated (or amalgamated) structure. In particular, we believe that Crown Resorts’ extremely high quality Australian resorts are not being fully valued and the Crown Resorts share price has been highly correlated to the performance of its investment in Macau.” “The proposed demerger reflects the different nature of Crown Resorts’ controlled Australian operating assets from its international investments. It will provide investors with greater investment choice and transparency on the underlying quality of all of Crown Resorts’ assets,” he added. Macau/Spain MelcoLot and Melco International Development have jointly announced that their share deal for a casino bid near Barcelona in Spain has been terminated due to uncertainty related to the tender process. “As the timetable of the tender process for the casino authorisation and the development of the project remain relatively uncertain in the current political situation in Catalonia… Melco and MelcoLot agreed to immediately terminate the share purchase agreement.” Melco Property is one of the bidders for the gaming license to develop a hotel and casino complex in BCN World. Conditions for the deal required that Melco Property should be granted a gaming license from the Catalan government before June 30 this year. But the two parties in January disclosed that the tender process was clouded with uncertainty given the current political situation. AUSTRALIA – TCSJohnhuxley is launching the media module of its Gaming Floor Live platform at Casino Canberra, owned by Aquis Entertainment, in Australia. The casino will be linking together over 30 tables that feature Baccarat and Roulette, with the ability to also feature Blackjack and Money Wheel games. Full screen media content will be displayed on TCS John huxley’s e-FXT 27” Landscape and 29” portrait displays. Results can also be displayed using the latest Multi Table Display on any size LCD monitors throughout the casino that are connected to the system. Before the introduction of GFL Media, casinos had to use various different systems to control and update their media. But thanks to the GFL Media module, every display can now communicate, collecting real-time results from the game and pushing out media and event content for display. By linking together previously stand-alone casino displays, operators can now alter, schedule, customise and configure displays from one central point through a browser-based user interface. This saves time and valuable resource, allowing for quick and efficient display changes to be made and eliminating the need for physical configuration of each individual screen. CHInA – Wynn Macau has announced it will open its new resort, Wynn Palace, in the Cotai area of Macau on August 22, 2016. The company expects that the opening of Wynn Palace will help launch a new era of prosperity for Macau, attracting more international tourists to the city and further supporting its development as a world center of tourism and leisure. China Macau tightening rules on foreign employees The Macau government wants to encourage casinos to promote local workers into management positions by tightening its visa policy on expats and the issue of so-called ‘blue cards’. The Human Resources Office of Macau confirmed it can refuse requests for renewals of foreign casino executives’ working visas if ‘local workers hat can fulfil the necessary conditions to perform managerial roles.’ The office said: “In assessing requests by the six casino operators – and bearing in mind that these have been in activity for several years – we consider these firms already present enough conditions to promote local workers.” Brokerage firm Sanford Bernstein added: ““Blue card renewal applications for management level (i.e., managers, senior managers, directors, etc.) are becoming more difficult. Several senior managers at various operators have noted this difficulty as the Macau government is pushing for more locals to be promoted into managerial roles. The worry with respect to this issue is less about cost escalations (which we see as having been moderate), but with respect to quality and experience of managers.” Macau locals already make up over 80 per cent of all manager-andhigher employment positions, as well as 96 per cent of all casino-specific employees. The second luxurious integrated resort in Macau by Steve Wynn, Chairman and CEO of Wynn Resorts, features a 28-storey hotel with 1,700 wellappointed rooms, spectacular, large-scale floral displays, superbly designed gaming spaces, versatile meetings facilities, an opulent spa and salon, renowned luxury retail and gourmet dining outlets. pHILIppInES – Pacific Seaboard Leisure and Entertainment has been selected as the master licensor for the Philippines’ newest gaming jurisdiction APECO (Aurora Pacific Economic Zone and Freeport Authority) which will focus initially on issuing online gaming licences. It aims to challenge the existing hubs of Manila and the Cagayan Economic Zone Authority, where First Cagayan Leisure and Resort Corp is overseeing a similar role. The cost of online operation will be uS$40,000 each year both for online casinos and live dealer gaming. Gaming tax will be set at two per cent of Gross Gaming Revenue or a uS$5,000-minimum levy per table. APECO said that at later date there would be ‘no limit’ on the number of land-based casinos that could be allowed in the zone. NEWSWIRE / INTERACTIVE / 247.COM P27 Insight EUROS Virtual Euro Cup 2016 Virtual Euro Cup data suggests Germany likeliest Euro champs Neale Deeley, Head of Gaming Division, Sportradar “It may not surprise anyone that the top two in the betting market are the likeliest winners of the Euros, but we have the data that proves just about anyone can lift the trophy if results go their way to set up the last 16 the right way.” portugal looks like the outsider bets according to data from Betradar’s unique EURo CUp virtual football tournament product, which has run through the tournament 480 times since May and shows Germany and France are ultimately the favourites Despite the data showing they are poor value, I’ll still be betting with my heart when I put my money on England. until they get knocked out, on penalties, I’ll cling to the dream and the fact that, at five per cent of virtual wins, statistically they should win every 80 years on average and they haven’t done it in the last 56 years so seems now it’s about time!” Country Final Final Finals Won Wins Reached Germany France Spain Portugal Belgium England Italy Turkey Croatia Switzerland Austria Wales Russia Sweden Poland Czech Republic Romania Slovakia Ukraine Iceland Albania Northern Ireland Ireland hungary 151 144 81 96 74 58 51 38 40 30 30 24 25 12 19 10 4 8 6 6 5 4 1 3 99 90 43 42 40 25 25 18 18 13 13 10 9 5 4 2 1 1 1 1 0 0 0 0 32.8% 31.3% 17.6% 20.9% 16.1% 12.6% 11.1% 8.3% 8.7% 6.5% 6.5% 5.2% 5.4% 2.6% 4.1% 2.2% 0.9% 1.7% 1.3% 1.3% 1.1% 0.9% 0.2% 0.7% 21.5% 19.6% 9.3% 9.1% 8.7% 5.4% 5.4% 3.9% 3.9% 2.8% 2.8% 2.2% 2.0% 1.1% 0.9% 0.4% 0.2% 0.2% 0.2% 0.2% 0.0% 0.0% 0.0% 0.0% P28 NEWSWIRE / INTERACTIVE / 247.COM The Virtual EURO CUP is based on real Sportradar data, including recent player and team performances. Since a whole tournament is run through every 70 minutes, punters have been able to experience the ups and downs of following their team hundreds of times Germany are unsurprisingly good at getting to finals but at least as far as the statistics shows, they particularly excel at lifting the cup once there. Of the 480 tournaments run so far, Germany reached the final 155 times or a 33 per cent success rate. But Germany won 99 of those, which translates into a 66 per cent success rate once in the final and a 21.5 per cent success rate overall. This tallies quiet neatly with the country’s best-priced 9/2 odds. Betradar, said: “The results show just how real our Virtuals product is when it comes to predicting game and tournament outcomes.” He added: “It may not surprise anyone that the top two in the betting market are the likeliest winners of the Euros, but we have the data that proves just about anyone can lift the trophy if results go their way to set up the last 16 the right way.” “It adds an extra layer of verisimilitude that we can also see where patriotism (in the case of England) and reputation (in the case of Spain) would appear to be influencing betting prices rather than actual data.” Betting on numBer (Cr) 7 The data also seems to support the case for favouring France, albeit not quite to the same degree. The hosts reached the final in 144 instances over the period and won just under two-thirds of their appearances giving them an overall success rate of 19.6 per cent. In betting terms they are therefore slightly shorter than the data might be said to justify at best-priced 16/5. Beating the odds In total, 20 out of the 24 countries taking part in Euro 2016 have won the tournament from the 480 versions of it that have played through. Among the unlikely winners are Iceland and Slovakia, which each ran out the winners in one running of the virtual tournaments. Among those that appear to be too short according to the data are England, which ran out as winners 25 times out of 480 at a win ratio of just over five per cent. This would translate into odds of roughly 20/1 compared to the odds offered for Roy Hodgson’s team: a best-priced 9/1. But England are not alone in being over-priced: Spain won the Virtual Euro Cup 43 times out of the 480 tournaments i.e. just over one in 10 compared to their best-priced odds of 11/2. Neale Deeley, Managing Director of Virtual Sports at In contrast to England and Spain, the data points to some under-priced teams, in particular Portugal, which in the Virtual Euro Cup won out 42 times, just behind Spain, but is best-priced at 22/1 by the bookies. For those that think that after Leicester City’s success in the English Premier League that this is the year of the underdog, they might want to take a look at turkey. According to the Sportradar data, they won the virtual tournament 18 times or just under four per cent of the time, which would equate to odds of circa 25/1 but the team is widely available at 80/1 to win the real thing. Those looking for an upset might also want to look at the odds on big tournament debutants Wales, which won the Virtual Euro Cup 10 times so far (or 2.2 per cent success rate) yet also has odds widely available at 80/1. Said Deeley: “Despite the data showing they are poor value, I’ll still be betting with my heart when I put my money on England. Until they get knocked out, probably on penalties, I’ll cling to the dream and the fact that, at five per cent of virtual wins, statistically they should win every 80 years on average and they haven’t done it in the last 56 years so seems now it’s about time!” World’s first “Ocean Blackjack” table supplied by TCSJohnhuxley Reinforcing its reputation as the world’s leading manufacturer and supplier of innovative gaming solutions, TCSJoHnHUXLEY recently delivered the world’s first seawater Blackjack table to Iririki's Jewel Casino in Vanuatu. Set amongst the glistening waters of the South Pacific Ocean, the recently refurbished Iririki Island Resort & Spa is set in the stunning Port Vila Bay in the beautiful island nation of Vanuatu. The boutique Jewel casino’s venue features an expansive view overlooking the bay, however the operations team felt they could offer their players, something even better. Not wanting to waste tHAt view, the casino came up with the idea of the world’s first ”Ocean Blackjack” table, allowing players to really savour the location. Renowned for their custom built gaming equipment and always ready for a challenge, tCSJohnHuxley set about designing and producing the world’s only swim-up seawater table, aptly named ‘Ocean Blackjack’. Featuring high grade steel metallic fixings to resist corrosion, as well as a traditional-style wooden frame made from Marine grade material, tCSJohnHuxley was able to ensure no swelling or distortion of the table from the surrounding dampness. Once all of the parts were assembled, the entire leg arrangement was fully sealed to further prevent moisture ingress. Rebecca Kingswell, MD APAC for tCSJohnHuxley said: “We were given the brief to manufacture a table for use in the sea. to do this, we had to review the materials, fixings, furnishings and sealing principles of the table to ensure we gave it the best lifespan possible in light of its unusual conditions. It took some experimenting, but in the end we were able to develop an innovative and durable table that reflects our high quality standards; we’re very proud of the final product.” Bernie Millman, Director of Casino Operations, adds, “There are lots of iconic casinos around the world that offer glitz, glamour and excitement, however none can boast the world’s first seawater game. tCSJohnHuxley rose to the challenge of designing and building a unique table that can now boast to be the most photographed blackjack table in the world!” Insight VANUATU Ocean BlackJack Table “There are lots of iconic casinos around the world that offer glitz, glamour and excitement, however none can boast the world’s first seawater game. TCSJohnhuxley rose to the challenge of designing and building a unique table that can now boast to be the most photographed blackjack table in the world!” First opened in 1986, the iconic resort has been refurbished to include the new Jewel Casino, featuring a wide selection of slot machines along with standard casino table games and a doubleended roulette table. With a focus on entertainment, the resort includes a jazz lounge and private karaoke room, in addition to an all-new 5 star luxury spa. As part of the long-term plan for the New Iririki, a sister Integrated Resort is planned and will be constructed over the next four years, becoming Vanuatu’s first 6-star property. NEWSWIRE / INTERACTIVE / 247.COM P29 Insight BELGRADE Future Gaming Show Show sponsor NSoft displayed its innovative flair in Belgrade The Future Game Expo in Belgrade was a small but tight knit affair this year. The number one supplier and operator in the market, Novomatic, declined to exhibit, as did Merkur Gaming, severely impacting the show floor, though Novomatic did have a presence with its Admiral sports-betting booth. iGaming was well represented at the show, with sports-betting companies such as Golden Race, BetConstruct and NSoft, all present and accounted for. While the Serbian gaming market is small, it remains stable and profitable for a handful of resourceful operators, though the lack of economic growth in the country is the limiting factor. The gaming industry has always been defined by the risk-takers and the rulebreakers, the companies determined to push the boundaries of what is possible. But at the Future Gaming Expo in Belgrade, the show sponsor, Mostar-based nSoft, was much more than just a non-conformist rule-breaker... Spintec chose the Belgrade Future Gaming exhibition to introduce its high-end product to the Serbian market. Alen Šutič, Regional Sales Manager at Spintec: “Karma Automated Roulette is our flagship product and it was presented at Belgrade Future Gaming 2016. Feedback from the operators who visited the fair confirmed that Serbia has casino operators who appreciate price quality ratio when looking for new gaming machines. This is a great potential for us, because we proved our brand promise of longer gaming sessions with installations in Serbian neighboring countries.” Spintec’s Karma Roulette is present on four continents and numerous countries worldwide with the most prominent in situ in Macau. The distinctive characteristics of Karma Automated Roulette are: excellent gaming performance, outstanding technical stability and luxurious design. Modularity of the product allows operators the freedom to adapt and optimize the floor portfolio, whenever the need for additional terminals is required. P30 NEWSWIRE / INTERACTIVE / 247.COM No mandatory working hours, no sick days or preprescribed holiday days - those are the rules at NSoft, or rather the lack thereof. Employees finish the work they are assigned and are free to conduct themselves however they wish. Whatever your views on whether that’s a recipe for chaos or a model of mutual trust, the facts speak for themselves. NSoft is one of the fastest growing It companies in gambling industry and one of the fastest growing out of eight companies under the same umbrella brand, SPARK. Last year SPARK hired 50 people who helped multiply its business and is now hiring an additional 100 people in 2016. SPARK currently employs 200. While the majority of the employees at NSoft arrive at the company straight from university, with the Mostar-based business looking to mould their team from the start of their career, other experienced individuals have joined the company and relish the new environment and opportunities they are given. “We are in a position to offer the benefits of ‘no rules’ - a roadmap of benefits for our employees,” explained NSoft CEO, Stjepko Cordas. The latest product from NSoft, DragRaces, was built by the development team organically, without being given instruction from management. “The team built the product themselves,” stated Mr. Cordas. “It was created thanks to the freedom that our employees are given to innovate and be creative. We believe that if you don’t inspired your staff in this way, then NSoft will stagnate. If you are to be truly innovative, then you must be allowed to express yourself.” With youth unemployment at almost 60 per cent in Bosnia, such a radical approach to employment is paying dividends not only for NSoft, but for the wider community too. While struggling to find the right calibre of tech-savvy recruits, NSoft is creating its own training schools for college and university leavers, attracting international developers with lifestyle packages to draw them to Mostar, and, says Mr. Cordas, there are plans to build dedicated apartment complexes for staff, enabling NSoft to manage rents for their employees at rates significantly below the market norm. “Innovation doesn’t just happen, you have to create the right environment for it to flourish,” said Mr. Cordas. The incubator called the Spark School is a free school that takes students looking to learn design and project management, with currently 400 active students enrolled in the programme. Each is asked three simple questions when they enroll - are you here to learn, work or start your own business? “We put opportunities in their path to progress those goals,” states Mr. Cordas. “If you have skills we employ you - if you don’t have skills, we train you.” Established in 2008, NSoft attempted to export its norules environment to an external office infrastructure in the past, two years ago opening up a subsidiary site, but the project ultimately failed. Exporting an entire business culture proved a stiff challenge, but NSoft remains undaunted. “We have learned that we have to find the right team and most importantly, a visionary leader, that’s the essential ingredient in this kind of business culture,” underlined Mr. Cordas. today, the culmination of NSoft’s working culture is the Seven platform, which places the complete control of betting operations in a single package for operators. Multiple distribution channels are all controlled from a single web application, enabling operators to choose whatever they want to display across whichever channel they need. “The Seven platform is like the App Store,” described Mr. Cordas,” it integrates third-party content simply and easily from a self-contained cloud-based solution. It’s not a solution from a ‘box,’ which means that we’re looking to set-up office-based infrastructures around the Insight Exhibitors in Belgrade: IGT’s Matjaz Petek pictured with the Diversity range. The Synot stand featured its latest products for Serbia. SuzoHapp pictured with local distributor, Pionir. The Golden Race team; Eurocoin and Advantech Innocore BELGRADE Future Gaming Show Czech company e-gaming s.r.o. participated on the exhibition Belgrade Future Gaming 2016 in Serbia. In the long term the company interested in all Balkan markets and currently is already active in Macedonia, Romania, Serbia and in the near future is planning to commence operations in yet another Balkan country. At the exhibition, e-gaming introduced a standalone machine with three different gaming collection. The collections contain 12 games, which are individually selected and modified for the each country separately. In Serbia it is currently difficult to introduce new products and new machines, due to low average revenues, which skew the market towards second-hand machines and to older machines in general. however, currently e-gaming is exploring business models for its customers and trying to adapt its machine to appeal to operators both now and in the future in Serbia. world; we can deploy the platform internationally within 5-6 hours, and it only has to be done once.” product, countries like Romania want absolutely everything!” stated Mr. Cordas. NSoft’s signature product, however, is a game. One and a half million tickets are purchased every day for NSoft’s Lucky Six, a virtual draw game whose vibrant design and top-notch backend structure has captured the imagination of players across Europe. It was created in-house by its dedicated team of developers and is currently the most successful draw game in Eastern Europe. While the expansion plan to employee 100 people in 2016, almost doubling the size of the company, might sound ambitious, Mr. Cordas isn’t looking to stop there. “Our plan is to employ around a 1,000 people in our Mostar offices,” he confirmed. “We don’t set ourselves revenue targets, we have a people target.” NSoft’s current focus is concentrated on Eastern Europe, Africa and South America. The rollout of its Seven platform and Lucky Six draw game, is just one aspect of its business, but they’re the focus right now as the company seeks to ingrain its brand into the consciousness of international operators. “Lucky Six is hugely popular right now in Bosnia and Serbia, and while Italy is clamouring for our sports-betting “e-gaming is looking at each market as a new opportunity,” said Dursan Durdevic, AGT+, e-gaming distributor in Serbia (pictured top). “The Serbian market is an interesting market. Thanks to the exhibition in Belgrade we had the opportunity to talk with customers not just from Serbia, but from all Balkan countries, due to the fact that the Belgrade Future Gaming show is the only exhibition located close to these neighboring countries.” It might seem a bold claim, but it’s one that’s been picked up by one of the giants in the iGaming industry, with Sportradar understanding NSoft’s business strategy to the extent that the company has taken a 40 per cent share in the Bosnian firm. Business opportunities have doubled as a result of the combined sales forces working in tandem and the sponsorship of the Belgrade show is the first big marketing push from NSoft to date, but expect to hear much more from this dynamic business in the future. NEWSWIRE / INTERACTIVE / 247.COM P31 Insight UK Grosvenor Casinos Grosvenor launches world’s smallest travelling casino Phil Tufnell Ex-England Cricketer The launch day with ex-England cricketer Phil Tufnell was filmed with content created and shared on Grosvenor Casinos’ Facebook, Twitter and Instagram pages to raise awareness of the taxi. Phil Tufnell and Jo Blundell, Sales & Marketing Director at Grosvenor Casinos pictured outside the Victoria Casino London with the ‘Casino Taxi.’ We’re delighted that Grosvenor are using this exciting campaign as a way to raise money for Carers Trust. The support of Grosvenor employees and customers over the past two and a half years has been phenomenal. Money raised through the partnership has allowed us to continue our vital services to carers online, through our partner carers’ services and through a dedicated “Rank Cares” grants programme which has directly helped more than 2,000 carers to date. Grosvenor Casinos launched a promotional campaign for its casinos and online sites, while also raising money for charity. The World’s Smallest Travelling Casino is an ‘experiential activity’ designed to engage with consumers during the summer of sport and raise money for the Carers Trust as part of ‘Rank Cares’ June 1 saw Grosvenor Casinos launch its one-of-akind travelling casino in the form of a fully-working London cab. Sporting personality Phil tufnell served as host for the debut in London, greeting passengers in the bespoke taxi – compete with both live and online game play. Grosvenor Casinos’ ‘World’s Smallest travelling Casino’ then travelled across the UK for three weeks, picking up passengers in select cities where Grosvenor Casinos has venues. This is part of Grosvenor Casinos’ wider promotional campaign to celebrate the upcoming summer of sport – and highlight its own sports offerings in-house. The launch day with ex-England cricketer Phil tufnell was filmed with content created and shared on Grosvenor Casinos’ Facebook, twitter and Instagram pages to raise awareness of the taxi. Passengers had the choice of being taken to their local Grosvenor Casino free of charge, or be driven anywhere in the city for an optional donation to Carers trust – the company’s chosen charity. to request a ride in Grosvenor Casinos’ World’s Smallest travelling Casino, consumers just had to tweet @grosvenorcasino and say where they were and where they wanted to go. Grosvenor Casinos’ World’s Smallest travelling Casino includes a gaming table where the dealer gave quick lessons in Blackjack and online gaming using a tablet. It also featured tV screens showing sports events and a bar. Following the launch in London, the taxi P32 NEWSWIRE / INTERACTIVE / 247.COM headed north to Birmingham, Manchester, Leeds and finally, Glasgow. Sarah Walsh, Senior Corporate Fundraising Manager: “We’re delighted that Grosvenor are using this exciting campaign as a way to raise money for Carers trust. The support of Grosvenor employees and customers over the past two and a half years has been phenomenal. Money raised through the partnership has allowed us to continue our vital services to carers online, through our partner carers’ services and through a dedicated “Rank Cares” grants programme which has directly helped more than 2,000 carers to date. This Play Your Way initiative takes our partnership one step further by raising awareness of our services to members of the general public throughout the country.” Jo Blundell, Sales & Marketing Director at Grosvenor Casinos commented: “We’re thrilled to announce the launch of what we believe to be the world’s smallest travelling casino and reward our loyal customer base with some complimentary rides, as well as welcome some new faces - it is truly a unique experience.” The taxi campaign highlighted the Group’s online Casino, Live Casino and Poker games offerings as well as aiming to drive people in venue to enjoy all Grosvenor Casinos have to offer from viewing live sports to state of the art gaming to dining out with friends. Ray de Rozario wins 10th ECA European Dealer Championship Insight HOLLAND ECA Dealer Championships Per Jaldung ECA Chairman “Following this event, I can proudly declare that the ECA brings the European casino industry together, and through events such as the EDC even more so in real life. We are all looking forward to next year’s event at the hippodrome Casino in London.” First time competitor Ray de Rozario from Holland Casino, went straight into the finals of the 10th edition of the European Dealer Championship, held on May 11 and 12 at Casino Breda, The netherlands, and superbly claimed the top prize In an unusual outcome never seen before in any dealer championship final, whereby two competitors from the same country went head-to-head, Ray de Rozario triumphed and won over his colleague from Holland Casino, ted Bakker both of them finishing with the same score of 4,314 points. As there can only be one European champion it was nuances in the communication with the players that made the difference at the end and convinced the jury in the finals. The title came also with a first place cash award of €3,000, sponsored by Scientific Games. Ray de Rozario’s five opponents in the final round all added to an excellent fight for first place. The ranking at the end was, Ray de Rozario from Holland Casino Rotterdam, ted Bakker from Holland Casino Scheveningen, The Netherlands, Jannick Nielsen from Casino Copenhagen, Demark, Saverio Angel from Casino St. Moritz , Switzerland, Sanda Jevtic from Grand Casino Beograd, Serbia and Dina Kasparane from Olympic Casino, Latvia. 32 participants from 19 European countries participated in the three rounds observed by a total of some 29 judges. Dealers were not only rated by their technical skills and control of the game, but also by their hospitality, service and the pleasant atmosphere that they were able to create during the game. The members of ECA, and especially the organisers of the EDC, would also like to extend their sincerest congratulations to the winners of this year’s side events. The awards for “Best Card Handler” went to Katja Zupancic from Slovenia Best in “Cutting Chips” went to Ray de Rozario from Netherlands. Karolina Niemas from Poland won the “Roulette Mathematics” and Michal Jarošek from Czech Republic won the "best chipper" award and the Award for “pushing Stacks”. These side competitions measure just a few of the necessary skills involved in being an outstanding dealer. Given the magnitude of such an event, its success was only possible thanks to the collaboration of many people and organisations. Per Jaldung, Chairman of ECA, took the floor during the final celebration. This year’s event owes its own unique mix of incredible hospitality and contagious enthusiasm to our gracious host Erwin van Lambaart, CEO of Holland Casino, and his dedicated team at the Casino in Breda. Furthermore, since its debut, this event owes its seamless operation and increasing significance in the casino community to the excellent work of the organising team, this year for the first time consisting of Sandra Sturgess Person from Casino Cosmopol and Jaana Ruokamo from Casino Helsinki. ECA Chairman, Per Jaldung also thanked the event sponsors and their long time support for the ECA European Dealer Championship; Scientific Games, AGEM, CLS, CtC Holdings, GPI, ICSE, Gaming Support, Heineken and Abbiati. Without them, the event would not have been possible. “Following this, I can proudly declare that the ECA brings the European casino industry together, and through events such as the EDC even more so in real life.” In an unusual outcome never seen before in any dealer championship final, two competitors from the same country went head-to-head having finished on exactly the same score. The European Casino Association (ECA) represents the interests of approximately 900 casinos and over 70,000 employees across Europe. Founded in the early 1990s as the European Casino Forum, the ECA has progressively grown over the years and today includes 25 members from the majority of the Eu’s Member States, Switzerland, Serbia and San Marino. NEWSWIRE / INTERACTIVE / 247.COM P33 Insight US Juegos Miami Social show draws heavyweight support from LATAM visitors With over 55 internationally renowned speakers, the Juegos Miami multi-stream conference programme proved to be one of the central features of the premier Pan Latin America and Caribbean gaming industry event, delivering two days of masterclasses, keynote speakers and sessions on lottery, bingo, casino, street games, sports betting, regulation as well as crime and security for online and land based. Juegos Miami was a bold move for organiser Clarion Gaming, who hosted a Latin America focused networking, conference and minor exhibition event on US soil in May. As a unique hybrid event, Juegos Miami proved that the whole is greater than the sum of its parts, with each complementary element providing opportunites to learn, socialise and connect with major players in the South American market Around 600 attendees, including 40 major exhibitors and sponsors, gathered at the Biltmore Hotel, Coral Gables, Miami on May 31 – June 3, 2016, for an exclusive event serving the needs of the Pan Latin American and Caribbean gaming industry - Juegos Miami. The unique event, described as: “not a trade show, not a conference, not a networking opportunity – but all of these things wrapped in a single package” by Kate Chambers - Managing Director of Clarion's Gaming Division and part of the team responsible for Juegos Miami - saw companies showcasing their latest products on the exhibition floor. Novomatic, Playtech, Merkur, JCM GLOBAL, Aristocrat, Quixant and Apollo Games all praised the networking opportunities, focus on learning and ability to spend quality time with attendees at the invitation-only event. “We’re delighted by the response to the event from exhibitors, sponsors, speakers and attendees especially seeing as it’s the first year. We’ve been really encouraged by the feedback to Juegos Miami and are already working on how to make next year’s event even more unique.” P34 NEWSWIRE / INTERACTIVE / 247.COM In addition to the exhibition floor, some companies such as Ainsworth and Merkur also hired dedicated show rooms to carry out additional networking and allow for more face-to-face time with attendees in the relaxed, but professional environment. Event organisers Clarion Events and Urban Expositions designed the show to deliver a relaxed setting allowing for many positive networking opportunities as well as insightful learning opportunities about the dynamic market in the Lat Am and Caribbean region. Unquestionably, the Biltmore Coral Gables is a fabulous venue and it was a pleasure to circumvent the US’ largest pool en route to the conference floor each morning. Hosting breakfast, lunch and party activities for all attendees brought everyone together at key moments of the day, neatly knitting together the social side of Juegos Miami with the conference and exhibition. However, splitting the event over two floors was less successful, as the exhibition footfall paled in comparison to the busy roundtable events and legislative updates taking place below. Balancing exhibitor expectations at a networking and conference is always tricky, but attendees universally sung the praises of the event and gave their backing for round two in 2017. Jo Mayer, Marketing Director at co-organisers, Clarion Events, said: “We’re delighted by the response to the event from exhibitors, sponsors, speakers and attendees especially seeing as it’s the first year. We’ve been really encouraged by the feedback to Juegos Miami and are already working on how to make next year’s event even more unique with even better networking, learning and trade opportunities.” merkur gaming delivers the star power The inaugural Juegos Miami had many stars and many star attractions: exhibition, education, conference and social, and Merkur Gaming (the first tier One manufacturer to place its support behind this unique hybrid event) recorded a star presence of its own; thrilling visitors to its private suite with presentations of its Avantgarde SLt and the brand new Merkurstar slot cabinets. From the opening Welcome Reception, sponsored by Merkur Gaming, through to the closing first JCM Global Latam Golf Classic four days later, Juegos Miami was full of successes and surprises; a worthy event that hit its target of bringing the many diverse gaming markets of Latin and Central America together under one roof. Juegos Miami was born from the concept of the late and much missed former Merkur Gaming CEO Jens Halle and his wish to have an event that brought together all the vibrant markets of Latin America in one place and at one time. That concept was expanded Insight US Juegos Miami of access. Through utilising front access to the cabinet, by means of a sophisticated folding mechanism, Merkurstar is the last word in being technician-friendly and, as pre-launch testing confirmed, a true joy to work on: even in the tightest spaces on the gaming floor. and new features added during the organisation period but, ultimately, Juegos Miami provided a framework for debate and discussion across all levels of the vibrant gaming industry that is growing so dramatically across the region. Organised jointly by Clarion Events and Urban Expositions, Juegos Miami learned from the experience of presenting such a multi-faceted event and it is widely expected that the ‘show’ (and more) will return for a second edition in 2017. Merkur Gaming gave their presentation exclusive status by occupying the Biltmore Hotel’s tuttle Suite and its exterior terrace, a location that could, and did, comfortably accommodate visitors in VIP comfort. Comfort to see, for the first time since its international debut at ICE in London, the ‘star of the show’ the brand new Merkurstar upright cabinet. Merkurstar is the gaming cabinet that combines every one of the key features that discerning operators and players demand. Visually stunning, Merkurstar is the cabinet that sets new standards in total comfort play by taking game time to a whole new level thanks to its Wow Sound and Horizon HD graphics on twin 24-inch glossy screens that are further enhanced by next generation lighting effects and an easy touch button panel. The design brief for Merkurstar was intensely focussed on combining the ultimate in player comfort with a similar level of technician ease The key to Merkurstar’s success remains, of course, the game thrills that it offers to players. Merkurstar features the very best innovations from the ever expanding Merkur Gaming library of game titles. With game themes to excite all player tastes and preferences the combination of a great cabinet and great games delivers the ultimate in the gaming of today. Merkur Gaming refer to this new attraction as ‘our star’ and is certain that Merkurstar will soon truly be a real star across all of Latin America. Charles Hiten, Chief Executive of Merkur Gaming Americas, commented at the event’s close: “Juegos Miami was a huge gamble. Nothing like this unique event has ever been done before and, while there are detail lessons to be learned for the future, it can clearly be classed as a huge success: one that Merkur Gaming, the team that Delivers, will look to support in the future.” Quixant delighted with Juegos miami and south ameriCa growth Quixant Sales Director, John Malin, described the inaugural Juegos Miami as: “an intriguing event.” As a founder member of Juegos Miami, Quixant is heavily involved in the South America market and was very pleased with the positive response to both the event and to Quixant’s products shown at the Biltmore Hotel venue. “We’re really happy with the attendance from South American customers and operators,” commented Mr. Malin. “There are plenty of individual country-specific exhibitions in South America, but I think Juegos Miami has carved out its own niche. It’s not an exhibition, nor is it a conference, but a networking hybrid somewhere between the two and we’re really upbeat about the strong start the show has made.” The South American market is an expanding part of the Quixant business, which has grown in part due to the brand exposure at a variety of exhibitions and events held in Peru, Colombia, Argentina etc. “There are always opportunities arising from this market,” described Mr. Malin. “If you look at the territory, we’d consider South America as an infrastructure project for the future, but right now we’re looking at supplying customers with products designed to suit their performance and pricing needs. It’s a very pricesensitive market, but that said, our compact range is perfectly aligned to the needs of developers, especially the hugely successful QXi-307.” Globally recognised, Quixant has already built trust in South America; trust in terms of reliability and brand recognition. Mr. Malin describes that brand recognition not just in terms of outright performance balanced against cost, but in the added value Quixant delivers to customers. “We ensure that the brand is not just what is printed on the box; it’s about being reliable and fit-for-purpose,” he said. “It’s about our commercial model, our understanding of the industry and our industry-leading technical support. We offer shorter lead times, no minimum order quantities and each product is price and performance specific to every sector.” One of the key aspects of Quixant’s current product range is monitors. As an expanding business segment, Quixant recognised the desire of manufacturers to display their games in the best possible manner. “We use grade A panels, our own dedicated interface, with nothing sourced from third-parties, which means that we control the roadmap,” stated Mr. Malin. “If you want to ensure the very best game interaction, one that really showcases your talented game design team, then the Quixant range of dedicated gaming monitors is made for you.” NEWSWIRE / INTERACTIVE / 247.COM P35 Insight SOUTH AMERICA Regulation GLI: Setting the blueprint for certification in Latin America Karen Sierra-Hughes Director, Latin America and Caribbean Government Relations and Business Development, Gaming Laboratories International “Each market is individual and unique. We listen to their concerns, understand their objectives, and we support them with detailed and very specific information to help them draw their own conclusions from all the available evidence.” G3 discusses South American gaming legislation and certification with “Colombia is currently GLI’s Latin America and Caribbean Government Relations and Business looking to Spain to Development Director, Karen Sierra-Hughes at Juegos Miami 2016 benchmark its igaming regulation and has consulted GLI has been part of the Latin American gaming GLI promotes communication with regulators, thanks to its position as an independent third party. The industry for 20 years, building relationships with with the gaming industry for suppliers and regulators across the vast continent. company’s unique roundtable events for regulators feedback regarding its draft “trust,” explains Karen Sierra-Hughes, Director, Latin established in North America, Europe and which is now in its 9th year in Latin America and the America and Caribbean Government Relations and regulation, which had been Caribbean, is the only event exclusively for regulators Business Development, “has been an intrinsic part of customized to and Government Lotteries in the region. Last year 21 GLI’s success in Latin America. GLI is a trusted source countries and 90 regulators were represented at the of technical expertise, having built a reputation for accommodate the roundtable in Colombia. In August this year, the event helping our clients achieve their objectives over the specificities of the will take place in Curacao in the Caribbean. The twolast two decades. At the same time, we have worked day conference acts as an information exchange, a jurisdiction. In the Caribbean, with regulators on policy development and gaming and training experience, as well as a laws and continue to offer technical advice as part of igaming is also taking shape, the legal and government facing side of our business.” learning networking event for regulators to share common but here the jurisdictions are issues and challenges with their peers. mostly looking to the u.S. for 18 years ago, Peru formalised its certification process, “Before I came to GLI, I was a regulator in Panama,” the first Latin American country to construct a their inspiration.” explains Karen. “When we established the certification and homologation process, and a moment in history that also set the blueprint for GLI’s role in supplying interdisciplinary knowledge to regulators in the Latin American market. “The value we bring to regulators is built upon our impartiality,” states Karen. “GLI is not an operator, supplier or regulator. We are independent. We provide information, but we don’t tell regulators what to do. Instead, we supply accurate information that helps regulators facing jurisdictional challenges to make informed decisions.” P36 NEWSWIRE / INTERACTIVE / 247.COM certification process in Panama, we weren’t looking to re-invent the wheel. Instead, we adopted the parts of the Peru system that would work with the national laws in Panama. Most countries would adopt similar rules and regulations for gaming if they could, but specific differences in national laws from one country to the next, means that’s just not possible.” Every country presents their own specific challenges regarding the certification process, not solely due to national laws, but due to language and cultural Insight SOUTH AMERICA Regulation differences too. “We’re not telling Latin American and Caribbean regulators that they should be following the same policies adopted in the U.S., or Europe, for example,” says Karen. “Instead, we advise on the way other jurisdictions have addressed similar concerns and issues so they can take those policies and regulations in consideration as part of their decision process. Each market is individual and unique. We listen to their concerns, understand their objectives, and we support them with detailed and very specific information to help them draw their own conclusions from all the available evidence.” Before GLI begins working in any market, there must be regulation and regulators in place. Protecting clients from future risk means that legislation must be clear, standards must be set, with clarity over the rules and regulations, before GLI will consider certification. “We protect suppliers with accurate information about the market and at the same time we protect the regulator too,” outlines Karen. “If there are no clear standards in place, and there is not a clear recognition of GLI as a laboratory, we absolutely don’t get involved in that market.” One of the great benefits of working with GLI is the transferability of GLI’s certifications from one market to the next. Comply with GLI 11, 12 or 13 (as an example) in one jurisdiction, and a supplier can transfer from one market to another with only minor changes according to specific country requirements. The same applies to Latin American and Caribbean countries opening their markets to igaming. While many are still in the ‘research’ stage of igaming adoption, the Missiones province in Argentina has already broken cover with tied land-based licensing and the adoption of the GLI-19 standard. Bahamas is another example of jurisdictions adopting GLI-19. Colombia is currently looking to Spain to benchmark its igaming regulation and has consulted with the gaming industry for feedback regarding its draft regulation, which had been customized to accommodate the specificities of the jurisdiction. In the Caribbean, igaming is also taking shape, but here the jurisdictions are mostly looking to the U.S. for their inspiration. “We are going to see lots of hybrid rules and regulations, taking pieces of European and U.S. models,” states Karen. “And there is a great deal of interest from Europe, Asia and North American igaming companies in Latin America right now as the licensing process is hotly debated. One of the great things about GLI University’s Regulator Roundtable events is that regulators have the opportunity to discuss directly with one another the issues they face and, where the igaming regulatory models had been part of our agenda for five years now. We’ve seen the adoption of monitoring and control systems across Latin America as a direct result of regulator feedback and positive experiences shared from regulator to regulator. The next roundtable in Curacao in August is sure to be both an exciting and informative event for all Latin American and Caribbean regulators and Government Lotteries.” “We’ve seen the adoption of monitoring and control systems across Latin America as a direct result of regulator feedback and positive experiences shared from regulator to regulator. The next roundtable in Curacao in August is sure to be both an exciting and informative event for all Latin American and Caribbean regulators and Government Lotteries.” NEWSWIRE / INTERACTIVE / 247.COM P37 Insight CASH HANDLING Crown Technologies Is cash really on the retreat? Or will gaming always need cash? Heikko Busse Managing Director, Crown Technologies Crown Technologies Gmbh is headquartered in Rellingen near hamburg, Germany. The company employs around 125 staff with a further 25 employees spread nationwide across 11 sales and service offices. In 2009 the company invested €7m in new premises in Rellingen, creating a significantly expanded department for research and development, manufacturing, central administration, as well as the hamburg sales and service subsidiary of Crown. Together with its subsidiary hirscher Money Systems Gmbh, Crown develops, produces and distributes pioneering change machines. “having a single account between casino, mobile or online, will be the solution of choice in the next five to 10 years, but it will predominantly appeal to a younger generation, one familiar with modern payment systems. Our duty is to work together with the operator to develop easy, secure systems, offering cash and ticketing solutions now, and support for new technologies in the future.” P38 NEWSWIRE / INTERACTIVE / 247.COM The EURoMAT Summit 2016 in Barcelona delivered a panel session devoted to the topic of cash, asking experts from Azkoyen, Innovative Technology and Crown Technologies for their views on the future of gaming currency. G3 speaks to Crown’s Heikko Busse about the ‘co-existence’ of today’s payment solutions “I need a dollar“ Aloe Blacc sings in his song of the same name, but when it comes to payment in slot machine gaming, this may not be applicable forever. At the EUROMAt Gaming Summit on May 26, 2016 in Barcelona, Crown technologies Managing Director Heiko Busse and Mustapha Hadj-Ahmed, Group Sales Director at Innovative technologies, discussed the question of how cashless payment will influence slot machine gaming in the future. The well-attended panel “Coin-op and cash vs electronic payment: Is cash still king?” was moderated by Juan-Manuel Prieto from Azkoyen in a lively debate. Heiko Busse was of the opinion that numerous advantages for the guest and operator out-weigh the disadvantages and that therefore cashless gaming is on the rise. He added: “If a system like e.g. tItO (ticket-in-ticket-out) will have replaced gaming with cash in casinos completely in medium term future depends on various factors like legal requirements in the respective country, the size of the location and last but not least country-specific customs“, explains Busse. “We will experience a successive change in which both systems will coexist.“ Co-haBitation The gaming sector has adopted something of a pick’n’mix attitude to cash and cashless payment, with regulation for the most part determining the extent to which operators are allowed to offer different solutions to their customers. This coexistence of cash and cashless payment has meant that payment solutions, such as Crown’s SlimChange unit, need to be able to offer technical solutions for players, no matter what their preference. “Paying with cash means you can play anonymously, it’s flexible, you can play in small increments and it offers a very high level of discretion,” states Mr. Busse. “In German arcades players are only allowed to play with cash due to legislative restrictions, but that’s not the case in the UK and Italy, for example, which have readily adopted ticket play.” tickets have a lot of advantages, they reduce the handling costs, they offer the same degree of discretion as cash and for the operator they reduce the level of cash on the floor at any one time. Reducing the cash stock across the estate frees capital for other investments, while at the same time increasing floor wide security. Insight CASH HANDLING Crown Technologies will become the norm, rather than the exception.” generation gap Modern payment solutions rely on the latest technology to offer cashless payment from smartphones through to NPC cards and single wallet solutions. One of the issues directly affecting the change to smart payment options is the adoption by different generations of players to this new technology. While older generations have proven they’re comfortable paying online for goods and services, the anonymity of cash for gaming transactions continues to appeal to this generation of players, with the UK land-based market still recording up to 80 per cent play via cash. And while younger generations have shown their willingness (or perhaps lack of worry) as regards their own data privacy and anonymity, we’re still in the position in which the spending power of these Millennials falls far short of the Generation X-ers and Baby-Boomers. “The shift to new payment methods really depends on the country and the history of using money,” states Mr. Busse. “Speaking to operators, we take care to explain what the advantages are to use cashless solutions, such as tItO. We also explain what data we are able to collect and operators need to be transparent with their players about how they will record and use that information upfront. We are still in the middle of a transition to new payment systems, but I believe that once we have explained all the advantages, to both operator and player, then cashless One of the major reasons for switching to cashless is the potential to increase revenues when offering different payment solutions. While a change terminal is not an AWP or slot, in that it does not generate income directly from the player, Crown’s experience working with Spielbank Kassel in Germany, an operator that has installed a complete network of payment terminals, is that they reduced the direct payouts to the players by as much as 40 per cent and replaced this payout process by using redemption terminals, which at the end has brought about huge efficiencies for the operator. “time savings mean that casinos can devote more energy to servicing customers and offering promotions, as opposed to processing transactions,” explains Mr. Busse. “Players are spending less time processing cash and more time enjoying the services and amenities on offer in the venue.” At Crown, we believe that operators must continue to offer multiple channels to pay, as it’s in no one’s interest to turn away a paying customer. If a player wants to pay in cash - let them - but equally, operators need to accommodate customers wanting to pay with tickets or their smartphone. The key is to not exclude anyone.” Carefree and single The single wallet is a much talked about payment solution that ties together online, mobile and landbased play, but which Mr. Busse believes will only become part of the mainstream payments offer in the medium term future. “Our view is that payment solutions will migrate towards the single wallet as it makes payments much easier for the player and much more secure,” claims Mr. Busse. “Having a single account between casino, mobile or online, will be the solution of choice in the future, but it will predominantly appeal to a younger generation, one familiar with modern payment systems. Our duty is to work together with the operator to develop easy, secure systems, offering cash and ticketing solutions now, and support for new technologies in the future. “We assume that cash will never actually die out, but will continue this co-existence with cashless systems far into the future,” continues Mr. Busse. “At Crown, we believe that operators must continue to offer multiple channels to pay, as it’s in no one’s interest to turn away a paying customer. If a player wants to pay in cash - let them - but equally, operators need to accommodate customers wanting to pay with tickets or their smartphone. The key is to not exclude anyone.” EuROMAT, the European Gaming and Amusement Federation, held its 2nd Annual Gaming Summit at the hotel Majestic in the historic centre of Barcelona. The EuROMAT Gaming Summit is the only event dedicated to the street gaming market in Europe. It’s a chance for industry peers to reflect, learn and prepare for changes in the market place or to regulation. 200 delegates gathered to hear about the latest commercial trends, challenges and opportunities from industry leaders, including harrie Temmink, the European Commission’s lead policy official for gaming. NEWSWIRE / INTERACTIVE / 247.COM P39 AGEM memBership news MEMBERSHIP NEWS memBer profile Company / APEX gaming Web address / www.apex-gaming.com AGEM Membership level / Bronze Member Description / The APEX Group of Companies is a premium manufacturer and operator of gaming solutions. This gaming portfolio combines market-leading technology with the imagination and dedication of games that appeal to practically every type of player. APEX gaming provides complete gaming solutions for all applications, such as slot machines, multiplayers, online and mobile. New products for 2016 / The iDROP and iDROPe are the latest jewels in the APEX product range. This cash management system enables the croupier to exchange cash and tickets directly at the live gaming table for jetons – and vice versa when the player wishes to cash out. The integrated touchscreen makes it extremely easy to use. Players no longer have to go to a cash desk to buy jetons or to cash out. The operator has complete control of the drop and all banknotes are validated before being accepted by a world-class banknote reader. Newsworthy events / APEX gaming’s VLts have just been installed at two outlets of WINWIN in Austria. APEX gaming has amassed great knowledge in VLt gaming and the latest installation is connected using the G2S standard. Additionally, great feedback from American operators has led APEX gaming management to place even more focus on this market – the iDROP/iDROPe is the perfect answer for live gaming tables. The true focus on taking gaming to ‘the next level’ can be seen with all the products that APEX offers. Forthcoming events / G2E Las Vegas – 27th – 29th September Balkan Entertainment & Gaming Expo (BEGE) – Sofia, Bulgaria – 23rd-24th November AGEM Key Board of Directors Actions l Reed Exhibitions Senior Vice President Ed Several, made a short presentation at the June Monthly Board meeting updating AGEM members on the recent G2E Asia show and giving details of the forthcoming G2E Las Vegas show. The 10th G2E Asia show had more key buyers than ever before and saw the floor space up 12 per cent on 2015 with 180 exhibitors. G2E Las Vegas also shows signs of growth, up 5.5 per cent on sold space ahead of this time last year. This year’s show will be bigger with more exhibitors due to space upgrades and new exhibitors. l l l As part of its educational alliance initiative, AGEM supported the American Indian Scholarship Program with a grant of $10,000 for 2016. This funded seven scholarships benefitting American Indian and Alaska Native students pursuing post-secondary credentials at College of the Muscogee Nation and Fond du Lac tribal & Community College. The recent SEGOB conference was held in Mexico City on May 17-18. The event, which was supported by AGEM, was very successful with over 300 attendees, consisting of regulators, government officials and operators from 11 different countries. The conference was very well organised and included a good range of speakers and round table discussions. A follow-up meeting is to take place between AGEM and SEGOB to see the next steps of how suppliers can help with the rules for certification, standardisation and responsible gaming. two new Associate members were voted in this month taking the membership to 153. CMC trading Engineering, a manufacturer of gaming accessories based in Singapore and Majestic Realty, the largest privately held developer of business parks in the US and landlord to many AGEM member companies. NYX Gaming Group was upgraded to Silver Level membership. Events and Activities l AGEM recently approved, to renew its sponsorship of the AGEM-AGA Golf Classic, the industry’s largest and foremost golf tournament. A contribution of $50,000 per year over two years will support this worthwhile event, which raises money for the National Center for Responsible Gaming. This year’s event raised over $135,000 and saw 152 players take part. l National Council Of Legislators From Gaming States (NCLGS) Summer Meeting will take place in Boston on July 29-31. AGEM will be supporting this event, having agreed to sponsor $2,000. agem index The AGEM Index posted a sharp increase in May after gaining 2.16 points in April 2016. The composite index stood at 255.34 at the close of the month, which represents an increase of 28.83 points, or 12.7 per cent, when compared to April 2016. The AGEM Index reported a year-overyear increase for the eighth consecutive month, rising 58.36 points, or 29.6 per cent, when compared to May 2015. During the latest period, 10 of the 14 global gaming equipment manufacturers reported month-to-month gains in stock price, with two up by more than 10 percent. Of the four reporting declinesduring the month, two were down by more than 10 per cent. AGEM is an international trade association representing manufacturers of electronic gaming devices, systems, lotteries and components for the gaming industry. The Association works to further the interests of gaming equipment manufacturers throughout the world. Through political action, tradeshow partnerships, information dissemination and good corporate citizenship, the members of AGEM work together to create benefits for every company within the organization. Together, AGEM and its member organisations have assisted regulatory commissions and participated in the legislative process to solve problems and create a positive business environment. P40 NEWSWIRE / INTERACTIVE / 247.COM SYNOT Group celebrates its 25th anniversay in style Insight CYPRUS SYNOT Group “It was not very easy at the beginning. We took a loan for several thousands Czech Crowns and we were worried about not being able to pay this off. We were such a small family company with big ambitions. Our aim was to be the best.“ Ivo Valenta The SYnoT Group has been in existence in world gaming markets for a quarter of century. The first corporation, founded in 1991, started with just three employees. Since then, SYnoT has grown beyond recognition and is currently one the industry’s largest employers of people across many diverse business sectors On the occasion of the 25th anniversary, SYNOt Group organised an Open Day in Slovakia that included a colourful cultural programme. Hundreds of business partners from Europe, Asia, Australia, and Africa took part in the special event. The SYNOt Group is an international, respected group of companies whose management structure is based in Cyprus. SYNOt operates in 20 countries worldwide with an annual turnover in excess of €600m. Except for the main areas of business, the lottery sector, SYNOt additionally focuses on It technologies, supporting start-up projects, young entrepreneurs, media ownership and ultimately sales of luxury BMW cars. In addition to local taxes supporting local economies, in each country SYNOt operates, the company also focuses on the promotion of both sport and voluntary sectors. “From the very beginning we followed the motto ‘to help is natural,’ therefore, shortly after starting the business, we began to invest considerable funds to help the non-profit sector, especially sport, culture, health service and education,” describes Chairman, Ivo Valenta. “Mainly through Foundation SYNOt, we distributed tens of millions of euros in the support of thousands of community projects. “Key investments also include tourism and leisure activities. I personally consider as very important, the idea that people do not exclusively look for beauty abroad, but also where they feel at home. Therefore we would like to add ‘colour’ wherever possible, “states Mr. Valenta. One example of this ‘colourful’ approach is the establishment of a modern Ski Arena, Bike Park and Water World currently being developed by the SYNOt Group. At the same time the company has embarked on the sensitive reconstruction of several historically important sites, buildings and hotels owned by the SYNOt Group in Slovakia and Czech Republic. The company was recently Chairman World Capital Ventures Cyprus Limited. “We entered the world’s competitive markets with products we continuously improve and innovate upon. Due to these efforts, we have established relationships with business partners from all over the world, from which I draw great personal satisfaction.” recognised for its restoration of the Slovakian Hotel Elizabeth, which was recently commended as the “Best European Historical Hotel, and there are more projects in the pipeline. SYNOt’s 25th anniversary is a significant milestone for Mr. Valenta. “We entered the world’s competitive markets with products we continuously improve and innovate upon. Due to these efforts, we have established relationships with business partners from all over the world, from which I draw great personal satisfaction. However, I am also fully aware of the fact that we would not received so much global success and awards without the ambition and high work ethic of the employees from individual divisions,” says Mr. Valenta. He added that the ambitions of the SYNOt Group do not end there, and that expansion plans to additional global destinations, such as South America, are already underway. NEWSWIRE / INTERACTIVE / 247.COM P41 Review G2E ASIA 2016 Scientific Game’s commitment to localised product development was clear at G2E Asia 2016, with an array of slots developed by the company’s Asia-Pacific game-development team specifically for the Asia market. This content library, much of which features symbols and graphics designed to resonate with Asian players, includes an expansive range of standalone Super Series games, progressive jackpot VIP Series themes, and the Duo Fu Duo Cai, Da Fu Da Gui and Jackpot Vault families. Senior Vice President and Managing Director Ken Jolly told us: “Every year we step it up at G2E Asia and 2016 is no exception. We’ve got our new Dualos cabinet that brings together technology from Bally, Shuffle Master, and WMS to create a best-of-breed slot cabinet. Systems this year are focused on demonstrating all the tools available to drive player excitement and commitment as more casino floors in Asia cater to the dynamically growing mass market, as seen in Macau and elsewhere throughout the region. The entertainment, security, creative content, and innovative technology we bring to the market will help to increase repeat play and add excitement across the casino floor. “In terms of slots and progressive links the company is in good shape. Our progressive link Duo Fu Duo Cai has been around for two to three years now with 280 machines of that title alone in the Philippines. We’ve followed that up with Da Fu Da Gui, which isn’t in Macau yet, but is live in the Philippines, Malaysia, Saipan, Vietnam and the Asian cruise ship markets,” he added. The Da Fu Da Gui link is launching with Rich traditions and Jade Eternity on the Pro Wave cabinet.Also making its debut at G2E Asia was LockItLink, a two-level progressive jackpot featured on two introductory games: Bright Lights and Girl’s Best Friend. These games offer players a host of features, including a fixed-lines game, a two-level progressive jackpot, two fixed jackpots and the chance to win huge credit payouts - combined with an LockItLink Heartrespin. The show also saw the launch of new proprietary table games including Flushes Gone Wild, featuring the longest flush winner; two for the Show featuring best-two poker hand wins; and Jackpot Baccarat, offering frequently hitting jackpots and an impressive tri-sided sign to enhance player participation. Mr. Jolly added: “We’re number one in e-tables in many markets outside of Macau such as Malaysia, Cambodia, Laos, Singapore and cruise ships in the region. In terms of systems, Macau is looking at bonusing options and as the market moves towards mass gaming, we see this becoming stronger.” Mr. Jolly remained positive about the market in general. “There might be a 60 per cent decline in P42 NEWSWIRE / INTERACTIVE / 247.COM Scientific Games’ Ken Jolly with Lock It Link taking the Scientific approach to Asian slots A new cabinet was taking centre stage for Scientific Games with the new Dualos cabinet making its G2E Asia debut. Featuring dual 23ins. high-definition screens, superior sound, integrated ambient lighting and a 18.5ins. digital topper, Dualos supports a rich library of Bally Shuffle Master and WMS gaming content GGR, but most of this is in VIP baccarat,” he said. “There has been growth in slots and e-tables and more growth will come from the new openings. Player acceptance with e-tables is increasing, which fits with the move to mass gaming. The integration process has continued and in Asia we will be closing our WMS and Bally subsidiary, with the SHFL division to servicing the market in the future,” he advised. “In terms of product, we’re realigning all over the world. Our product line is especially strong in Asia. In terms of R&D, we’ve seen very little change around the world. We have development teams in Australia and China to develop product for the Asian market, whether this is Asian content for our slots or advances in e-tables.” Speaking of Electronic table Systems, Scientific showed both live dealer and virtual dealer options at G2E Asia, including Baccarat on the Fusion Virtual Multigame, live Baccarat on the Fusion Hybrid, and the immersive new Fusion Vibe player experience on the Fusion Hybrid. A new option for Roulette was also on show in Roulette U-Spin, in which players activate the spin of the ball themselves, adding more interaction and excitement to the game. Gavin Isaacs, Scientific Games CEO, commented: “Our innovation in the table games segment is world renowned. Casino operators around the globe can rest assured that we are committed to supporting our customers’ investments in our electronic table games and high-performing systems.” Along with the SDS slot accounting and playertracking system, Scientific Games was showcasing the features of its Elite Bonusing Suite, including 12 applications to automate existing promotions and player-loyalty programmes through iVIEW Display Manager (DM) on-device messaging technology. Capitalising on the popularity of progressive jackpots in the Asian market, Scientific was also highlighting the Bally Enterprise Progressive System (BEPS), a solution to configure, manage, and audit progressives from a central location on any casino management system. Betradar’s Eduard Blonk and Neale Deeley Aruze standing tall with Cube-X Vertical Aruze was helping players to reach for the stars or at least slot floor ceilings with the launch of its towering, 15-level progressive, Cube-X Vertical betrader delivers Euro Cup 2016 excitement G2E Asia saw Betrader launch its Virtual Gaming Euro Cup product, ready for operators to add to their own market offering to excite players The Euro Cup will harness all the anticipation and excitement of this summer’s football tournament and condense it into 70 minute cycles, enabling bettors to back their favourites or test their analysis across a whole range of markets specific to this unique competition. Betradar, who utilises its unmatched Statistics Centre data to ensure that their virtual products offer the most realistic reflection of real events, outcomes and probabilities, has applied that same rigour to the Euro Cup product, ensuring that the betting experience is as true to life as possible. The product has been integrated by over 25 different operators from across the world, including Parimatch, Nairabet and Sportingbet among others. Maxim Afanasyev, Head of trading at Liga Stavok said: “We have used Betradar’s virtual football product since 2013 and found that the combination of best-in-class 3D animation, together with the attention to detail in terms of data, histories and markets, make their product the most compelling and impactful. When we heard that Betradar were ploughing all that same technology and realism into a format that leverages the buzz we anticipate this summer, it really was a no-brainer for us and we cannot wait to see how our customers react to this new instalment.” Betradar’s MD Virtual Gaming Neale Deeley, said: “Our virtual products are always built for betting. We’ve been in this business long enough to know what bettors expect, want and value. We know they expect top notch graphics (and we deliver that!), but we know they value the ability to recreate their unique betting journey: whether that is backing their favourite team, researching form or spotting patterns. Our Euro Cup product allows our clients to provide an accelerated opportunity to recreate and relive each bettors unique Euro betting journey, every 70 minutes. We are all looking forward to the exciting football and results this summer. We are all looking forward to betting on the tournament and the various markets available on it. It seemed obvious to us that a virtual format that mirrors the real tournament would get operators and bettors excited. That has proven to be the cas, and we look forward to adding more and more operators throughout the competition.” “Cube-X Vertical is the first slot of its kind to integrate a 42 inch touch screen with dynamic displays, a 3D topper with digital technology and a 15-level progressive,” explained Senior Sales Manager Kevin Lee. “At G2E Asia we’ve launched with two titles perfect for a fully immersive playing experience; Ultimate Eruption and Caribbean Rose.” Ultimate Eruption is a towering volcano ready to explode with progressives. This multiple bonus game is overflowing with two bonuses, free games and three Mystery Reel features. When a mystery reel feature is randomly triggered, all reels are increased to a maximum of 12 rows for one spin. Mr. Lee elaborated: “With Caribbean Rose, players can set sail for a multi-bonus pirate adventure on the high seas featuring action-packed interactive bonuses on two huge screens. More bounty is possible with the Jackpot Challenge with its four progressive levels. Players swipe to shoot cannons and sink the other pirate ship.” Another major release from Aruze at G2E Asia was Dragon Sic Bo, which follows on the heels of Lucky Sic Bo on the G-Station multi-terminal game, which has performed exceptionally well in Macau. The shooter button that proved so popular with Lucky Sic Bo, allowing players to roll the dice, is now available with digital dice. Wins can be doubled with the double spot feature and three progressives are available with the side bar feature. The game should ready by November with Aruze expecting a sharp uptake in play. The company was also looking to raise the bar for its Ultra Stack family with the Jungle Cash Series including Ultra Stack Big 5, Ultra Stack Bison ii and Ultra Stack Beauty in the Wild. There are three options for these games; linked, standalone or non-progressive. The progressive feature is brand new to this style of gaming machine. Aruze also unveiled Ultra Stack Chameleon, Ultra Stack Feature and Ultra Stack Feature Butterfly. On the Cube-X Innovator, Aruze was releasing Flames of the Phoenix, allowing players to ‘soar with wings of fire’ in red-hot game play, with chances to win up to 70 free games. Aruze was also debuting games such as 999.9 Gold Wheel Series; Bags of Cash, The Gold Legend, Super Vault and Diamond Desire on the Cube-X Ultimate. These grand eight-foot cabinets all boast an iconic mechanical wheel. Happy Festival, a Chinese-themed linked video slot under Aruze’s Cube-X Video platform with 243 lines was also debuting complete with its festival mode that really brings the bank to life. Aruze Gaming’s Kevin Lee Aruze concluded by paying homage to the Chinese gods with Fuxion, the God of Fortune, Luxion, the God of Happiness and Shouxian, the God of Longevity, looking to bless players in the Cube-X video, whilst Rai Jin, the God of Thunder and Fu Jin the God of Wind were hoping to help players strike it big. Axiomtek takes the All-in-One approach Axiomtek showcased the new release of the AGp 300 All-In-one Gaming Board and player Tracking System series at G2E Asia 2016 The taiwanese company offers standard offthe-shelf embedded and all-in-one gaming boards for slot machines, VLts, electronic table games, pachislot/pachinko, Italian AWP/AWP+, player tracking systems, arcade gaming, among others. It can customise logic boards/boxes to fit any targeted jurisdiction. Products are designed with Intel, AMD, and RISC platforms to create solutions that cover a spectrum of gaming possibilities. The Axiomtek team NEWSWIRE / INTERACTIVE / 247.COM P43 Tom Nieman, VP Sales & Marketing, JCM Global Review G2E ASIA 2016 JCM looking to overhaul validation and printing sector JCM Global was at G2E Asia 2016 showing a range of products: those currently dominating the market; those that will soon dominate the market; and a number of validation and printing solutions that could be doing the same in the lottery sector in the near future. From its bill validation line, JCM was showcasing iVIZION, which combines a 99 per cent acceptance rate with Contact Image Sensor (CIS) technology that sees the entire front and back of a note or ticket, for the highest levels of security. Its tBV validator product has the ability to accept single notes or bulk notes, up to 50 at a time, all with incredibly powerful sensing and anti-stringing technologies to defeat counterfeiters and other cheats. Last, DBV-500 has cash box capacity options of 500/1000/1500 notes and eight wavelengths of high-precision optical sensors to provide the highest levels counterfeit protection. Working in concert with the bill validators is JCM’s Intelligent Cash Box ICB 3.0 system, which increases accuracy and eliminates human error, and its web reporting empowers users to view reports from the casino floor in real time. For printing solutions, JCM offers the GEN2 Universal, which features universal communication ports, a larger paper capacity, Intelligent ticket Handling technology, jamreducing IntelligentBezel system and available two-color printing technology. tom Nieman, VP of Sales & Marketing at JCM Global, commented: “Whereas in North America our penetration with bill validators is about 65 per cent of the market, and 60 per cent in Europe, it is closer to 55 per cent in Macau. Bill validators and printing are set for growth in this region and the integration of FutureLogic into the JCM product line is now providing synergy savings. “Eyeing new openings coming in the next few years, we expect the Asian market to grow for JCM Global,” he added. “With the decline in VIP gaming, the shift to mass gaming will also help us expand our business in the region. Another driver is the high level of counterfeit notes in the market, which means that currency validation is gaining in importance. “Additionally, we continue to work with operators in Europe and in Macau to deliver P44 NEWSWIRE / INTERACTIVE / 247.COM tableXchange, which brings tItO and couponing to the tables,” said Mr. Nieman. “With space at such a premium on Macau’s table games, we’re looking to shrink the product further to give operators maximum flexibility, whilst increasing speed from eight notes a second to 10 notes a second. Speeding this process up can mean an extra 12 to 20 hands per shift, which can make a huge difference to the bottom line.” JCM Global was also deep in discussions as regards its future product development. “We’re working with the biggest names in slots on future products that take full advantage of bill validator, printer and CMS technology,” Mr. Nieman described. “We’re also looking at multicurrency apps that will be popular in border markets such as Niagara Falls, where customers bring US dollars and Canadian dollars, in Europe where players may carry Euros, Pounds or other currencies, and indeed in Macau, where people have both Macau patacas and Hong Kong dollars. “We’re also developing the next generation of ticketing - bill validators that will serve as multi-functional gaming kiosks with options. Finally, JCM was also showing its hand-held firmware upload tool BlueWave Deluxe, which allows users to easily to load and upgrade validator firmware right at the kiosk. Ian Payne, General Manager of JCM Global Australasia told us. “We are honoured to have achieved the high levels of success we have in Macau and across the Asia-Pacific region and are humbled to present a strong portfolio that is field-proven to help operators conduct business better, smarter, and faster while making better customer connections.” AgEM hits a new high The Association of Gaming Equipment Manufacturers (AGEM) was at G2E Asia celebrating the addition of five new companies, bringing the trade group, comprised of the world’s leading gaming suppliers, to a total of 154, an all-time high. The new AGEM members are APEX gaming, based in Budweis, Czech Republic, Casino Screens, based in Essex, United Kingdom, RMMC, based in Las Vegas, Slot Constructor, also based in Las Vegas and tohkoh Plastics America, based in San Diego. The Association’s Executive Director Marcus Prater said: “We’re at this show to support our existing members in the marketplace, to discuss the current issues in the industry and to offer help and guidance from the pooled resources of our members.” Marcus Prater, AGEM CPi on the EASitrAX to expansion in Asia Crane payment Innovations (CpI) was showcasing the MEI SC Advance note acceptor, EASITRAX Web cash management system and ppM Advance support tool at G2E Asia gOlDEn rACE PlAnS thrillEr in MAnilA Having opened up an office in Manila to service the burgeoning philippine market, Golden Race is aiming to be the ‘thriller in Manila’ with its cutting edge 3D virtual sports-betting, including the Asian launch of Real Fighting, which has seen the company become the first in the world to offer pre-recorded fight betting World Champion fighters from all over the region were on hand to help to launch Golden Race’s Real Fighting game at G2E Asia. Martin Wachter, Founder of Golden Race, said: “We’ve had so much interest in Real Fighting at this show. We are already supplying many different product types in the region with games, including pre-recorded racing in HD; 3D soccer in various formats; classic betting games like poker, roulette, and keno; and live streaming lottery and keno products. This is our fourth year at G2E Asia and we’re really beginning to see the rewards. We have many customers in the Philippines and even one in mainland China.” Regional Sales General Manager at Crane Payment Innovations, Edmond Tang Used in combination with SC Advance, EASItRAX and PPM Advance create a powerful cash management solution for gaming operators. SC Advance belongs to the SC family of note acceptors that has achieved a field base of more than two million units worldwide. Equally impressive, nearly 200,000 of those units are coupled with the EASItRAX cash management system. With the addition of the PPM Advance support tool, these products not only generate newfound efficiencies from the slot floor to the back room, but they also give operators the greatest amount of control over their games. Also on the CPI booth was the CashCode MSM BackLoad note acceptor, which is designed to support door-mounted applications with small footprints such as bingo, roulette and tabletop sports betting terminals. to meet industry demands, it is available in up-stacking and down-stacking configurations. Additionally, CPI featured several coin acceptors and hoppers with varying footprints and capacities to meet individual application requirements. Graeme Lewis, CPI Vice President of Gaming – Asia Pacific, said: “Whilst the month-overmonth negative returns in Macau gaming has been creating negative sentiment in the industry as of late, slot floors have remained healthy and continue to grow as a percentage of casino revenue. In addition to the expansion activities on Cotai, regional growth in the Philippines, Indochina and Micronesia continues to spur the market along as evidenced by the very healthy representation of all OEMs at G2E Asia. “The atmosphere at the show was indeed very energetic, and CPI are well-positioned for high visibility and contact with all the regional operators that attended. We consider our exhibition at G2E Asia to be very successful.” Real Fighting is an MMA-based, real video action Golden Race’s Martin Wachter fighting game, featuring 16 professional fighters in intense five round combats across three fantasy locations combining real action from expert fighters with real odds from expert bookmakers. Also on show in Macau were pre-recorded Kart Racing, 3D Virtual tennis and Perfect 6. Mr Wachter added: “Last year we were supplying 7,000 outlets and doing €5m bets. This year that’s up to 26,000 outlets and €11m bets. Much of that growth has come in Africa, where we have 9,000 outlets in Nigeria alone. We’re currently developing a mobile application for Africa where around 75 per cent of all bets are placed via a phone.” Philippines sector boosts gli’s growth Gaming Laboratories International was at G2E Asia having doubled its intake of online suppliers looking for approvals for the Asian market “A lot of the growth we’ve experienced in the last two years in the region has been in online gaming and online sports betting,” said Ian Hughes GLI’s Vice President of Global Services. “We’ve at least doubled our workload in Asian i-gaming. The business model is very different to land-based gaming as time to market has to be a lot faster. We’ve developed test tools especially for the online sector. We pick up about 10-15 new suppliers on an annual basis through our offices in Macau, Philippines, Australia and Vietnam.” “We’re working with a lot of manufacturers who are steering away from Macau towards other regulated markets,” he added. “We seek to implement software that will allow them target very strictly regulated markets at a later date, which might take slightly longer, but will open doors a lot quicker as the product progresses. We have, for example, lots of games going into the Philippines at the moment in both Manila and First Cagayan.” Matt Howard and Anna Gyulkhasyan betConstruct enjoying uptake of its Asian View Sportsbook BetConstruct’s Marketing Director Anna Gyulkhasyan and Matt Howard, Head of Sportsbook Operations (pictured), were enjoying their time at G2E Asia, demonstrating the company’s updates to its Asian View Sportsbook. The sportsbook provides additional appeal to players who prefer a more timefocused and uniform layout of markets as well as regular updates of odds along with 20,000 live matches per month. The Asian View Sportsbook provides a more familiar experience for players, especially those active in ‘in-running’ betting for soccer. The Asian View also provides greater visibility to betting opportunities categorised primarily by time and then by sport or league. NEWSWIRE / INTERACTIVE / 247.COM P45 Review G2E ASIA 2016 Cammegh catches tiger by the tail Roulette family Cammegh was delighted to sign an order with Tiger Resorts in the philippines, owned by Universal, in the run up to G2E Asia Konami quick on the draw with rapid revolver Towards the end of last year, the first Konami slots themed specifically for the Asian market burst onto Macau’s slot floors with Melco Crown’s Studio City becoming the first to install Konami’s famed Rapid Revolver slot machine. Since then Rapid Revolver has been installed across a variety of different casinos in Macau and is proving both a ‘speedy’ and ‘sure fire hit’ with players Rapid Revolver, the one-of-a-kind premium cabinet, takes a unique spin on classic mechanical reels by mounting six stacked drums on its oversized top box, surrounded by synchronised high-impact sound and lighting. Designed to stand out on a casino floor and grab the attention of casino guests, Rapid Revolver presents two distinct gaming concepts fused into one by combining traditional video reel on the lower screen with spinning reels up top. Konami’s big roll-out has continued into the Philippines and Malaysia with four-level linked progressive, Brothers of Fortune, proving the focused formula of Asia-specific slots is driving operator success on gaming floors. The plan, following approvals, is to roll out the link onto Macau’s gaming floors in the near future. Andrew Cammegh Cammegh’s order for the huge casino will consist of 24 wheels and displays and marks the company’s third success in Manila’s Entertainment City, following installs with City of Dreams Manila and Resorts World Manila. tiger Resorts, the $2.7bn integrated entertainment and gaming center is due to open by the end of this year. Andrew Cammegh said: “We’re delighted to sign this deal with tiger, giving us a 100 per cent success rate with the new casinos in the Philippines’ Entertainment City. tiger has asked us to design some beautiful, customised roulette wheels featuring hand-painted iconic emblems, such as Mount Fuji and cherry blossom. They really do look amazing. The Asian region as a whole continues to be a great success for Cammegh. We are the wheel of choice in both Singapore casinos. We supplied nine Mercury 360 wheels to Galaxy Macau with unique Asian designs customised to Galaxy’s requirements and, was completed in plenty of time for the opening of Galaxy Entertainment’s Phase 2 expansion at Galaxy Macau. We’ve installed in the Venetian, where we’ve been able to build on our relations with Las Vegas Sands in Las Vegas, where we have products with both the Venetian and Palazzo. We have launched our side bets featured on the Billboard HD displays in Macau too, a first for the market and we have major accounts in both Australia and New Zealand.” Cammegh was showing its Aurora and Halo wheels at this year’s show along with multiboard, a new generation of thin displays capable of linking the entire pit. P46 NEWSWIRE / INTERACTIVE / 247.COM Charles Seo, Marketing Manager for Konami Australia Pty Ltd, spoke to G3 at G2E Asia: “We’ve had a great many product approvals recently for Macau, so expect games to come thick and fast for this market. We’re obviously delighted with the performance of Rapid Revolver in Macau already. We recognise that Konami came to the market late, but we have brought a unique product that is totally different to those made by our competitors.” Underlining this point, Konami’s Prophetess of Fortune on Rapid Revolver is powered by a unique multiplier mechanic delivered through the stacked, spinning top-box drums that amplifies wins up to 100x. The company was Konami Australia’s Charles Seo also showcasing a prototype of Fortune Cup, a mechanical horseracing game with electronic betting terminals. nOVOMAtiC SECUrES MACAU, PhiliPPinES AnD ViEtnAM inStAllS Novomatic’s Mike Robinson At the 10th anniversary of G2E Asia, a host of dynamic novomatic products from the Austrian giant were presented in Asia for the very first time by the company’s official distributors in the region, Jade Entertainment and Gaming Technologies Boasting a central position on the show floor, the Jade Entertainment product and sales teams showcased Novomatic’s new product range to their Asian customers. With offices in Manila, Kuala Lumpur and Macau, the official Novomatic distributor has a wide range of expert knowledge in local markets. Directly from G2E Asia, Jade was able to secure a key product placement of Novomatic machines with a major operator in Macau, a major operator in the Philippines and slots clubs in Vietnam, with products going straight from the show floor to the properties. Of the product highlights on the Novomatic exhibition stand, the new VIP Lounge cabinet generated notable attention. This slim-line transAct pleased with Macau penetration TransAct Technologies has enjoyed superb market penetration in Macau where its products are used on slot floors by all but one of the operators transAct has been heavily involved with the slot floor at Studio City and will be prevalent again at Wynn palace, the next casino to open in Macau. It has also enjoyed sustained success at casinos in the Philippines, Vietnam and Cambodia. “I’m particularly excited to bring for the first time to G2E Asia 2016 our Epic 3000 lottery printer, an innovative and highly reliable terminal printer solution for the global lottery market that leverages more than two decades of industry knowledge and proven performance in more than half a million installed locations worldwide,” said Bart Shuldman, Chairman and Chief Executive Officer of transAct technologies. Epicentral, transAct’s headline attraction at G2E Asia 2016, is the gaming industry’s only enterprise-level promotion and bonusing software suite which can target customers in real time at any slot machine or electronic table game, regardless of manufacturer. cabinet is one of three stunning VIP cabinets launched this year and provides the VIP experience in a space-optimised lounge format. Creating a large impression at the show, this new style of cabinet offers an affordable way of bringing the VIP experience into the growing mass segment. First unveiled at ICE totally Gaming earlier this year, the Gaminator Scorpion has created a stir amongst casino executives around the world. As such, a bank of four machines was swamped at G2E Asia, demonstrating the Novo Line Interactive and Impera Line HD platforms. This latest version of the international best-selling Gaminator cabinet is a really attractive design, with a matte black finish and comes with three 24ins. full HD LED screens. Another debut for the market was the NOVOStAR II cabinet, which is the result of transforming the original Gaminator into a brand new machine with re-engineered components. It was shown with ‘The One And Only’ game mix that was designed specifically for the new cabinet. Also on show were provenperformers, the Dominator and sister cabinet Dominator Curve, with a variety of game mixes including a specific Macau mix. Joe Pisano, CEO of Jade Entertainment and Gaming, commented: “G2E Asia was a very successful show for us with visitors from all parts of Asia coming to the stand with the intent to buy product. The new Gaminator Scorpion, in particular, attracted a lot of interest from visitors.” Matsui looking to be Pearl of the Orient Matsui was showcasing its traditional security features such as Visible and Invisible UV, its new MG EYE security, its next generation EAS gate check and its latest Material Track security, as well as a new its pearl decal chips Shigeki Machida, Managing Director of Matsui Asia, Matsui's Macau office, said: “We are very excited to introduce our new gaming chip as well as other core products of Matsui, such as highly durable heavyweight layouts to our customers at G2E Asia 2016. We are also very excited to announce at G2E Asia a licensing agreement for PJM RFID gaming chips. With high quality Matsui Chips, PJM RFID is a perfect match. This will provide even more choice and performance for customers.” to respond to customer’s very high demand for Matsui’s table Layout, Matsui recently Takashi Matsui expanded its production capacity. New machinery and equipment has been installed to further speed up and improve the quality of products, while the facility has also been strengthened manufacturing security for gaming chips with state-of-the art technology, which results in extremely high standards. "We have been re-investing a lot of our revenue to upgrade our production facility and improve the quality of our products. This is the reason why Matsui chips and layouts are chosen by more and more operators,” Mr. Machida added. NEWSWIRE / INTERACTIVE / 247.COM P47 Matt Humphreys pictured at G2E Asia with 5 Dragons Empire Review G2E ASIA 2016 baccarat slots looking to boost Aristocrat Aristocrat’s booth of roaming pandas, flying dragons, turning cards, ruling emperors and lightning strikes will no doubt prove the launch pad for some of the best performing slots in the Asia region over the next 12 months. The undisputed leader in the market was launching some stand-out links in Lightning Link and 5 Dragon Emperor as well as some games sure to bridge the gap between the ever dominant baccarat and slots with Baccarat 88 and Multi-Line Bacarrat. Vincent Kelly, Aristocrat Managing Director Asia-Pacific, said: “We are excited to bring Aristocrat’s game content depth and breadth to G2E Asia, where we will exhibit brand extensions in our Aristocrat Core product line along with innovative cabinets, signage and linked titles, all designed to help our customers make The Big Play with their players.” “Lightning Link will be launched in Macau in October. We’ve taken the high-roller concept made popular in Australia and tweaked the content for the market by reworking the jackpot profiles and the base game graphics. 5 Dragons Empire is a new hyperlink that will be available by the fourth quarter. We’ve taken 5 Dragons Gold, which is one of the best performing games in Asia, and redeveloped it as a progressive link. We’ve got high hopes for Baccarat 88 and Multiline Baccarat on the Arc cabinet. We’re also having success from some of our western brands with Britney and Game of Thrones, with both now approved for the Philippines.” The Big Play begins with a big commitment to Aristocrat core products. It is a commitment that has resulted in a new collection of games that are brand extensions of market-proven player favourite titles, including 5 Dragons Gold, Fortune King Gold, Miss Kitty Gold, Wild Panda Gold and Lucky 88 Extra Choice. Aristocrat’s spirit of innovation comes alive with a range of products highlighting new and exciting features. titles include The Third Prince, with an engrossing new battle feature; Fortune Ways and Rhino Charge, both of which allow players to personalise their gaming experience. Lightning Link is the next generation of linked product and has taken the gaming world by (thunder) storm. Popular with players across the globe, Lightning Link made its Asia-Pacific premiere at G2E Asia. Aristocrat also unveiled new support titles for its highly successful Good Fortune and Fortune tree linked products. Playing a crucial supporting role to these games and links were new and innovative cabinets, designed to give players a more immersive gaming experience. Aristocrat ‘Special Products’ create a visual destination on the gaming floor and come with titles for mass customer appeal, including Britney Spears and Game of Thrones Slot Game as well as well-established favourites like 5 Dragons Gold. Aristocrat’s culture of innovation has resulted in the completely new Multiline Baccarat and Baccarat 88 games on the new Arc cabinet, created specifically for the Asia-Pacific marketplace. Based on Baccarat and wrapped in Aristocrat creativity, these will be games to watch. Account manager Matt Humphreys said: P48 NEWSWIRE / INTERACTIVE / 247.COM Ainsworth CEO, Danny Gladstone All aboard for Ainsworth’s Oriental Express Ainsworth was unveiling its Oriental Express progressive link at G2E Asia, offering three levels of linked progressives and two standalone progressive jackpots. Games released onto the link include Lucky Ye Ha Hai, a five reel 50 line slot with a unique multi dice feature as well as eight free games with guaranteed reveal symbols and accumulating wild multipliers. Also released at the show was a new series called Oriental Fortune, which includes a free games feature with an expanded nine-by-five game array, increased wild multipliers and all symbols are stacked during the feature. Oriental Fortune games shown at G2E Asia included Peking Panda, Year of the tiger and Double Dragons. Elsewhere, Fortune Ox offered a high denomination progressive from the proven Double Hit line of games. Available in a range of cabinet configurations, Fortune Ox features the highly successful Double Hit concept, providing increased start-up value options plus rapid hitting bonus prizes with even more generous frequent free game features. New in the Quad Shot titles were Soul Queen, Heart Queen, Electric Nights, Hotter than Hot and Jade Emperor. The Play 50 Lines brand will include three exciting titles: Glitter Gems, totem treasure and King Chameleon. TCSJohnHuxley’s Tracy Cohen pictured with Blaze Sic Bo in Macau tCSJohnhuxley launching gFl Media at Casino Canberra linking bacarrat and roulettes tables TCSJohnHuxley announced in Macau that its Gaming Floor Live Media is making its world debut in Australia with Casino Canberra, owned by Aquis Entertainment. The casino will be linking together over 30 tables featuring baccarat and roulette, with the ability to also feature blackjack and money wheel games Full screen media content will be displayed on tCSJohnHuxley’s e-FXt 27ins. Landscape and 29ins. portrait displays. Results can also be displayed using the latest Multi table Display on any size LCD monitors throughout the casino that are connected to the system. Casino Canberra was particularly impressed with GFL Media’s ability to control their venue’s entire display content, enabling the casino to communicate with their players and drive business like never before. Added benefits include pay tables, min/max displays and mandatory messages within the e-FXt display’s media window, through the use of a customisable media widget. This allows the casino to upload graphics and video files as required, delivering important player information right where it’s needed, while keeping the playing surface free from clutter created by additional displays. Before the introduction of GFL Media, casinos had to use various different systems to control and update their media. Thanks to the GFL Media Module, every display is now part of communications network, collecting real-time results from the game and pushing out media and event content for display. By linking together previously stand-alone casino displays, operators can now alter, schedule, customise and configure displays from one central point through a browser-based user interface. This saves time and valuable resources, allowing for quick and efficient display changes to be made and eliminating the need for physical configuration of each individual screen. Rebecca Kingswell, tCSJohnHuxley Managing Director APAC, said: “GFL Media takes a previously time-consuming task and makes it fast and easy. Whether operators wish to alter one or hundreds of displays at a time, GFL Media grants full control, which makes it ideal for small and large casinos alike. Just a few simple clicks allow casinos to schedule updates and promotions, configure table limits and modify media; it’s now possible to react quickly to changing levels and requirements of player activity.” The company has also recorded some notable installs for its Blaze LED surface technology across the region, including the Venetian Macau, Studio City, Galaxy and Marina Bay Sands. Available for Sic Bo, Roulette and Money Wheel, Blaze uses patented technology to deliver flexibility, reliability and graphic capabilities like never before. Using energy efficient LED lights that are fitted below the surface of the gaming table, Blaze displays unique ‘attract sequences’ and custom-themed animations, while also highlighting winning numbers. With a choice of single or double table configurations – depending upon game-type – and with acrylic or cloth layouts available, Blaze offers an array of options to meet any casino’s need. tristan Sjöberg, tCSJohnHuxley Executive Chairman said: “Our Blaze LED surface technology is the only product available that features in-game animated video, that allows operators to incorporate themed designs and images. These stunning animations add further excitement to already popular table games and boost appeal for new player demographics.” Currently dominating the illuminated gaming table market in Asia, Blaze not only attracts players, but it also increases security on the casino floor and assists dealers with game accuracy. Players and gaming staff instantly benefit from seeing winning numbers clearly highlighted, and with the improved visibility of these sections, Pit Bosses and security staff can easily monitor game procedures from a distance. For further flexibility, Blaze Sicbo integrates seamlessly with tCSJohnHuxley’s unique Automatic Dice Recognition (ADR) software. When used with tCSJohnHuxley’s Dice Shaker, the ADR unit’s patented technology can process an image of the dice from a camera inside the cover, and return the result to the Blaze Sic Bo table for display on the gaming surface. This adds further security features to the game and also prevents dealer collusion. tCSJohnHuxley also used the G2E Asia exhibition to showcase the latest in its roulette wheel range, which has now expanded to include its newest addition, the Saturn Glo roulette wheel. Saturn Glo incorporates LED technology providing in-rim lighting colour changes according to what’s happening in the game. Designed to literally ‘light up’ the game, Saturn Glo can be programmed to indicate game status and also features an exciting array of attract modes in a variety of colours. It features an eye-catching light sequence to indicate ‘Finish Betting’ illuminated in blue, ‘No More Bets’ in red and once the winning number was established, Saturn Glo’s lights turned green. Then after a pre-determined time, the green lights pulsate to indicate the start of a new betting sequence. Rebecca Kingswell explained: “Saturn Glo provides a welcome addition to our extensive wheel range by bringing attractive illuminated technology, that not only adds excitement to the game, but also provides additional security by highlighting key stages of the game to dealers, pit bosses and surveillance staff. These new features bring added benefits to electronic terminal games, providing greater visibility on screen to players as the different colour lights indicate the game’s progression.” NEWSWIRE / INTERACTIVE / 247.COM P49 Review G2E ASIA 2016 Suzohapp ready to self-serve chips SuzoHapp was at G2E Asia showcasing a “world first in gaming” in the form of a self service machine that will dispense casino gaming chips Introduced last year, the Chip Dispensing Machine (CDM) is an ingenious secure and efficient self-serving automated chip vending machine. It has been updated to allow for note in and ticket in meaning it can serve both slot players and table players. This voluminous solution incorporates the option to dispense six different chip denominations. It can store up to 1,320 chips in its custom-designed metal enclosure. The CDM contains a great deal of intelligence to inform the user across a complete scale of important information. This includes a self-diagnostics feature, sending an alert via email / text message of any potential periphery service requirement (such as when the printer requires restocking with paper or when a chip denomination channel needs to be refilled). The CDM can be integrated with the casino management system to enable full and instant control. The CDM’s detailed reporting function includes information on the transaction time, the number and type of chips dispensed, and how often and when the door has been opened (by service staff). Geoff McDowell, SuzoHapp APA Managing Director, said: “We believe that having a dispenser that is so versatile in terms of gaming is a first for the industry. The first units will be going into Australia followed by the Philippines.” The company was also showing its Display Audit Device solution at G2E Asia, which provides a live streaming feed between slot monitors and surveillance in real time. The system was required by Macau’s government to be retrofitted to over 5,000 slots in the gaming market place. Elsewhere, SuzoHapp was showing a mix of well-known products and solutions alongside a range of new innovations that were shown for the first time in Asia. The Interactive Pro table has greatly updated content and can already be found at major casinos, particularly in Las Vegas and at sports clubs throughout Australia. This is complemented with the add-on tV and display options. SuzoHapp was additionally showcasing a wide range of components, including LCD button display panels, where all buttons are integrated into one solution, and the ‘Charge N Play’ USB charger, allowing players to recharge their smartphones, whilst enjoying their gaming entertainment. The SuzoHapp ‘PRO’ range offers P50 NEWSWIRE / INTERACTIVE / 247.COM SuzoHapp’s Geoff McDowell solutions in a very wide field of requirements, such as the VisionPROfor monitors and touchscreens. As the exclusive global distributor for transact, SuzoHapp was also showing its award-winning printers, including the Epic 950 and the Epic 880 printers. The latest editions to the Suzo Happ family also had the opportunity to show their solutions for the first time at the G2E Asia show. The Comestero RM5 HD is the reference product for electronic coin validation with well over one million units already in the field. Scan Coin also provides a wealth of coin and note sorting/counting solutions. Their product range spans to cover a great deal of cash handling requirements. Playson to jump into Asia with both feet as g2E Asia drives major visitor interest Playson was exhibiting for the first time at G2E Asia 2016 where it was showcasing its portfolio of RNG casino table and slot machine games. Already a leading brand in Europe with popular game titles such as Dracula’s Family, Alice in Wonderslots and Bumper Crop, Playson’s 250 plus employees work to release games with unique math models designed to appeal to a wide cross section of players as well as VIPs. New releases include Space Corsairs, Wild Seven, Art of the Heist, Burlesque Queen and Down the Pub. Managing Director Adam Daniel said: “Playson is a newcomer to the Asian Adam Daniel market, but we’ve been really impressed with the quality and quantity of people who have been interested in our games at this show. Asian players are becoming more likely to trust RNGs, so the amount of interest has sky rocketed. We now intend to jump in with both feet. All Playson Games are released on both desktop and mobile versions simultaneously, allowing clients to market the game to their full player base from day one. The games are translated into multiple languages and support a wide number of currencies. “We currently have 26 games available. This year will see us release eight new games with another 12 next year so we’re really ramping things up to meet the demand.” Playson also offers Gift Spin functionality to allow operators to offer players free-spins for real money as an additional marketing incentive. gaming Partners strengthens Asiafacing rFiD and chip manufacturing GpI doubled down on its recent acquisitions, showing comprehensive range of chip and RFID products Alfastreet’s Albert Radman Alfastreet online content targets Philippines GPI’s Maricela Maciel, right two major deals have strengthened Gaming Partners International position in Asia with a bid to buy rival chip manufacturer Dolphin Products Limited from Entertainment Gaming Asia (EGA) prior to the show, quickly followed by an expanded agreement with Walker Digital table Systems to develop and enhance their PJM Radio Frequency Identification Device (RFID) technologies. The Dolphin brand is a supplier to major casinos in Asia and Australia. The asset sale represents Dolphin’s and EGA’s exit from the table game equipment business and, as part of the transaction, Dolphin and EGA will each agree not to engage in the manufacture of table game equipment in competition with GPI. The RFID deal meanwhile will enhance the development time typically required to introduce and commercialise new and innovative PJM RFID offerings to the market. Both parties feel this is a big step forward in sustaining and growing a long-term, working partnership. RFID is utilised in a variety of table game applications, including gaming currency and table game solutions. “We are excited that WDtS and GPI will collaborate on the development and distribution of PJM RFID technology and applications,” said Neil Crossan, Senior Vice President – WDtS. “Being the largest supplier of RFID technology, GPI has a wealth of experience in the field, and this together with the innovation that WDtS brings to the gaming floor will serve the industry well.” “GPI is looking forward to its expanded collaborative efforts with WDtS and combining our experience in the development and delivery of RFID technologies,” commented Gregory Gronau, GPIC’s President and Chief Executive Officer. “An expanded working relationship offers the opportunity to capitalise on our respective core strengths and maximise our synergies into creating and developing value added products and solutions.” Alfastreet was at G2E Asia with the exciting news that it was just weeks away from launching online content into the philippines market place Albert Radman, Sales Director, said: “We have secured all the necessary approvals from state regulator PAGCOR and will be launching online content including sic bo and baccarat products with an operator in the Philippines within a few weeks of this exhibition. This is huge news for us. We have been very active in the Philippines with installs at large casinos, but launching our gaming content online brings us a wealth of opportunity. The Asian markets have been very successful for us. It continues to provide new installs and new growth, but given the success of our products in the region, even the replacement market is huge. For example, Naga World in Cambodia, is 100 per cent Alfastreet in terms of multi-players. Our terminals have been operating there for years and years, but are now up for replacement, which equates to about 400 new stations. The Philippines has been huge as has Singapore, Malaysia, South Korea and Vietnam. Laos is a smaller market, but is also mostly Alfastreet, as is Malaysia.” In terms of the show, he added: “It has been an exceptionally busy 2016 edition of the G2E exhibition in Macau for Alfastreet, capturing the interest of business professionals and visitors with a product selection second to none. The highly anticipated unveiling of the Royal Derby, mechanical horse racing machine and its Exciting baccarat from Sega Sammy Exciting times for Sega Sammy Creation with showcased Sic Bo Bonus Jackpot and Exciting Baccarat Exciting Baccarat boasts five funky dealers in yellow, red, pink, green or blue bobs. Players bet on whether the banker or the player will win out as well as having betting options for ties, player pairs and banker pairs. The spinoff, the Wet Race, showed the universal quality of the company's premium gaming platform, has been at the center of attention throughout the three days of the show. All the most important casino operators are eager to install this impressive machine on their gaming floors, experiencing the enthusiasm from the players and the results from all over the world, where the units are already achieving very good results.” However, those were not the only machines attracting attention at the G2E stand; the brand new R8 roulette marked the first edition of the popular machine with 23 inch touch screen monitors paired with keyboards, which are still widely popular in Asian markets. The trademark roulette cabinet was presented with a Signage superstructure including a rotating top sign, gaining instant recognition on even the biggest gaming floors. The company was also showing the WIKY single terminal, boasting the industry's largest, 32 inch touchscreen monitor and the possibility to play up to four games at the same time, counting on the proven solutions - Multigame and Simultaneous Play. “Already there are many units already installed on Asian markets, it is still a showstopper,” Mr. Radman explained. Alfastreet has furthermore developed the I.Q. slot machine range. Mr. Radman said: “I.Q. generated a very good reaction from the attendees. Shortly players will also beenjoying the first installed units in Asia.” Exciting Reward side bets starts the Cai Shen slot progressive with a bonus multiplier. The game was the follow up to the company’s Sic Bo Bonus Jackpot, which was installed into the Venetian in July last year. Sega Sammy said: “Our first product SicBo jackpot Bonus was placed in Macau last year. It has become popular among casino fans because of its exciting features, a dice floating system with massive scale and a special side game, Cai Shen Progressive jackpot, which gives every player the chance to hit the jackpot without any side bets.” NEWSWIRE / INTERACTIVE / 247.COM P51 Xin Gaming’s Lily Lin Review G2E ASIA 2016 In a move that could revolutionise the burgeoning mobile market in Asia, XIN Gaming is offering a superior service that includes more than 500 casino games from some of the biggest names in software, including Microgaming, NYX and Playtech. The solution will cater for all types of operators as it can be integrated into successful existing apps and websites, with operators able to immediately improve their offering through the addition of a huge portfolio of new titles. XIN Gaming’s mobile solution – which is compatible with iOS and Android systems – also offers companies the opportunity to go live with a proven top-of-the-range native app and HtML5 website. Operators can also add their payment processes to the mobile solution, while XIN Gaming can offer their services in any language that a site requires. Mathias Larsson, Chief Executive of XIN Gaming, said: “Mobile gaming in the Asian region is exploding, and we expect some 40 per cent of revenues to come from players using their handheld devices by the end of 2016. There will be more players and a market that has high expectations of operators and the games that they offer. Gaming companies simply can’t afford to be left behind, and by choosing XIN Gaming’s mobile solution they will give themselves a great chance of success. “We offer the biggest and best portfolio of games on the market, as well as a superior standard of usability and reliability, and we can’t wait to add more operators to our long and wellestablished list of clients. We are already the largest game provider in the Asian market. Now we are also the market leader in providing casino games via mobile.” The company has had notable success by Zitro building on Philippine success Zitro was presenting a range of video bingo systems and games for the Asian market, with a particular focus on the philippines where it has had a resounding success Sebastián Salat, CEO of Zitro said: “Zitro is making firm strides in growth in Asia. Although our priority is the Philippine market, we also intend to address the Asian market in the broader sense, developing a product range adapted to the tastes and requirements of gamers in this vast area of the world. As far as the Philippines are concerned, we are very satisfied to be able to announce the imminent launch of Big Bang in the bingo halls of this fascinating country. Our Philippine customers P52 NEWSWIRE / INTERACTIVE / 247.COM Xin getting mobile with host of new games XIn lays claim to being the foremost games and systems developer in the Asian mobile gaming sector. It has launched a new mobile solution that allows operators to introduce their own white label app or enhance their existing platform launching titles based on iconic stories from the region such as Monkey King, inspired by a famous mythological character from classical Chinese novel ‘Journey to the West’, a story known by millions across the country, Monkey King is a 5-reel, 3-row, 25-line video slot that offers a host of special features. Mr. Larsson added: “Having already launched a selection of exciting titles in the Asian market this year, Monkey King once again highlights our position as the leading supplier of games in the region. Journey to the West is a very famous story known to many throughout China and Monkey King is one of the most well-known characters from the novel. We expect to have plenty of interest from Chinese players, who can win big by battling bosses in our special progressive bonus spins feature.” Candy Quest, meanwhile, uses an innovative cascading feature for the first time whereby symbols fall into position for players, while the multiplier increases with every win. Mr. Larsson said: “This is our first game with the cascading feature and we are very happy with the outcome. The Candy theme is a very funny one and we hope that players will smile when they see the game and fall in love with it.” RGB’s Steven Lim Tow Boon with Zitro’s Alfonso Sánchez will experience a more than notable improvement in our product range, both in the quantity of games available, and the major contribution of the Big Bang system, which enriches the video bingo playing experience.” Alfonso Sánchez, Zitro’s Chief Operations Officer and New Business Development, added: “We were visited by a large number of Asian operators and regulators from countries in the area, who gave a tremendous welcome to Zitro’s new products, particularly Big Bang and the new Blackwave platform, which was the centre of everyone’s attention. Zitro would also like to say thank you for the excellent cooperation and great work carried out by RGB, our distributor in the region, which has contributed greatly to Zitro’s expansion in Asia. There is no doubt that RGB and Zitro together make a winning team.” Igor Lombar and Primoz Krsevan Spintec takes sic bo and baccarat virtual Spintec was at G2E showing its latest innovations in automated and virtual sic bo and baccarat designed especially for the Asian player. Also turning heads was the luxurious gold edition of its automated roulette with topper “We’ve taken a huge step forward at this G2e Asia,” said Igor Lombar, CEO of Spintec. “We are exhibiting a wider range of products compared to previous years. Spintec is now proudly presenting the whole product portfolio consisting of automated solutions for all live table games, which are roulette, sic bo and baccarat. “Automated roulette is our flagship product and holds the majority share among all automated roulette installations in the past three years in Macau,” continued Mr. Lombar. “We are present in all six casino groups in Macau with this product and the feedback from the operators is great, more specifically the operators like it because of its excellent gaming performance and outstanding technical stability.” research where we’ve talked with operators about the current technical solutions on the market and their pros and cons. We observed how players are reacting to certain features and collected feedback from people when presented with the prototypes. With this deep market overview and our own technical innovations, we are following our brand promise of longer gaming sessions. Automated sic bo is in the certification process and we are expecting to finish it by the end of July.” “Considering our market share in Asia and the importance of the Asian market for us, we have developed new products with Asian players in mind with this show seeing the launch of sic bo and baccarat,” he added. “The development of sic bo and baccarat is a result of extensive Spintec was also showing virtual solutions, presented on a tV wall and a standalone virtual machine consisting of virtual roulette, virtual baccarat and virtual sic bo. month. Having successfully re-entered the Macau market, Interblock is now looking to conquer Australia. interblock’s re-entry into Macau heralded as huge success Interblock has been growing its footprint throughout Macau over the last year with the most recent deal being the placement of 10 MiniStar units with eight play stations in five of Melco Crown Entertainment’s Mocha Clubs Melco Crown Entertainment operates seven Mocha Club properties in China’s gaming mecca, Macau. Each venue is tailored to a different theme, providing their customers with an authentically distinctive gaming experience. The company prides itself on being the ultimate provider for the latest electronic table gaming offerings. Senior Vice President of Asia Pacific, Cameron Louis, said: “Mocha Club’s vision of creating new gaming experiences for their customers uniquely aligns with the Interblock brand. Our MiniStar Roulette offers the style, elegance, and sophistication that each Mocha property tailors to their player base.” Interblock’s MiniStar product line is a highperformance product with a smaller footprint Mr. Lombar explained: “All three games are distinguished from the competitors by the use of HD live footage from a real casino. With the development of virtual baccarat and virtual sic bo, we are able to provide the operators with a multi-functional game. Where applicable due to legislation, an operator can choose across different technologies, from automated or virtual to a connection to live games and across different games. These kinds of multigame solutions are typical for Asia and are gaining their presence globally. Asia Pioneer Entertainment is our distributor in Macau. With their help we are already introducing presented products to Asian operators. The initial feedback is promising and we are looking forward to many more new installations.” Cameron Louis that accommodates any casino floor, especially appealing to Mocha Club’s properties. It consists of a fully automated Roulette generator with excellent visibility of the wheel and an ergonomically designed surface. The automated Roulette generator enables between 80 and 150 results per hour. “We are happy to continue our partnership with Melco Crown operators and look forward to our products raising the bar of their EtG (electronic table game) landscape,” said Mr. Louis. The installation will take place at Hotel Royal, Sinatra, Macau tower, Golden Dragon, and taipa Square Mocha Club properties next Mr. Louis said: “January to May saw Interblock put a lot of people in place with the aim being to open new markets. We successfully reentered the Macau market last year and have now set our sights on Australia, a really exciting market that presents a lot of opportunity for Interblock. We have grown our footprint across the Asia Pacific region in recent years due to our keen focus on providing a traditional table experience through premium, fast-paced, secure gaming devices. We are now placed in the Macau market with some of the largest operators in the world, exceeding expectations with 250 gaming positions delivered to Sands China, Mocha Clubs and Melco Crown’s City of Dreams and Studio City.” In terms of product the company was showing a mix of its Diamond products with games such as Roulette, Sic-Bo, Blackjack, and Baccarat in addition to its MiniStar Roulette, which delivers all of the features its Diamond line offers, but designed with a smaller footprint. StarBar is an impressive multi-play and multi-game play station that is playable directly from the bar’s counter, and has been specifically designed to maximise casino space and fit stylishly into any bar area. StarBar offers the whole range of Interblock games as well as video poker games. NEWSWIRE / INTERACTIVE / 247.COM P53 Review G2E ASIA 2016 igt is En Pointe with OnPremise solution for the Asian market International Game Technology believes that its onpremise mobile betting solution with its new baccarat back-betting functionality could be the perfect option for the baccarat dominated markets of Asia. OnPremise’s new back betting feature utilises embedded technology that enables casino patrons to play at multiple live tables simultaneously through their smartphone or tablet from any permitted area within a casino. IGt demonstrated OnPremise’ back betting with side bets capabilities at G2E Asia, showing how the solution seamlessly integrates into existing Players’ Club programs and enables players to earn rewards for OnPremise play. Proxy betting, the practice of back betting via a telephone, has recently been outlawed in Macau. Driven by the austerity drive and the desire not to be seen in the casino, it was believed to account for up to 10 per cent of VIP revenue. However, IGt believes that back betting via a device is a new concept and one that gaming authorities will authorise. IGt’s OnPremise is designed to open up the mobile world to land-based casinos and provide gaming opportunities that go beyond the limits of physical expansion. Other key features of OnPremise for players and operators include: Walter Bugno with OnPremise omni-channel games, one-touch access, player loyalty programs, convenience applications and more. Speaking to G3 at G2E Asia, Walter Bugno, IGt CEO International, explained: “OnPremise solves multiple issues, but most applicable to Macau is that OnPremise provides a solution to crowded gaming tables where people want to bet, but can’t get close to the action. This is a solution that we believe is going to be hugely popular across Asia. IGt is constantly evaluating how we can leverage meaningful innovation in new and existing product segments to differentiate our customers’ casino floors and exceed players’ expectations. The next generation of our OnPremise mobile betting solution has back betting and side betting features that can help our customers further capitalise on the immense regional popularity of baccarat, while meeting the increasing player demand for mobile gaming solutions.” Phil O'Shaughnessy, Director of Global Corporate Communications for IGT P54 NEWSWIRE / INTERACTIVE / 247.COM Dallmeier’s Craig Graham pictured at G2E Asia The system is set to make its international debut with MGM across all of its Las Vegas properties this summer. Elsewhere, guests visiting IGt’s systems demonstrations enjoyed a first-hand look at the company’s comprehensive systems solutions portfolio. Phil O'Shaughnessy, Director of Global Corporate Communications for IGt, said: “Systems have been a fantastic driver for IGt in Asia. The merger of IGt and Gtech has brought together IGt Advantage, Galaxis and System2go, as well as Advantage Club, which has proven really popular in Australia. We’re now adding multiple mobile apps to this offering including Mobile Host and Mobile Responder, along with more specialised systems products such as IGt Floor Manager and JP2go systems.” IGt’s Floor Manager with Analytics is an analysis tool that generates real-time performance data and analytics. Operators can deploy IGt’s JP2go system to amplify jackpot excitement on their properties with turnkey mystery and Wide Area Progressive jackpot functionality. IGt has also recently invested in its partnership with Hong Kong-based EtG manufacturer, Paradise Entertainment, owner of Lt Game and has bought the company’s Intellectual Property for use in every market outside of the Macau gaming market. Mr. Bugno commented: “We see this move as helping fill a gap in our product portfolio. We’re very excited about this deal as electronic table games is growing in markets all around the world. The IP acquisition from a supplier that has been as successful as Paradise, means that we’re able to accelerate into the market with a proven product.” And while systems took center stage for IGt in Macau, slots will benefit from a change of strategy in terms of new game releases. Mr Bugno explained: “We’re adopting a more considered approach in how we release new titles to the market, whereby we will work closer with particular operators to test new titles for three months, before they are even considered for a mass launch. Our approach follows strategic process of ready, aim and fire all in the right order.” In terms of the games IGt is aiming to fire into Asia, there were linked progressive titles such as the Fu Gui Ji Li, San Xing Bao Xi and Shake the Money tree games, standalone themes on IGt’s CrystalDual cabinet such as 99 Riches, Legends of Chang’e, Yin Yang and Dragon Journey games and standalone themes on IGt’s G23 cabinet such as Money Frog, Imperial Dragon, Jade Rabbit, Ju Boa Pen, Lucky Lotus, and King Koi games. The company was also fully utilising its true 3D technology on titles such as Dreams of Asia 3D, Sphinx 3D and Aladdin’s Fortune 3D games on the AXXIS 3D cabinet. Spinning reel S3000 cabinet titles included the I Heart Jackpots, triple Red Hot 7’s Spitfire Free Games and Hot Hit Rainbow Riches Diamonds games whilst Ascent platform-compatible titles included the Fortune Ingot and Majestic Gorilla games on the CrystalSlant cabinet. Video analytics the name of the game for Dallmeier in Macau CCTV and surveillance specialist Dallmeier was at G2E having supplied Melco Crown’s Studio City with what it described as the largest full HD casino video system in the world, involving several thousand Ip cameras Dallmeier’s General Manager Craig Graham said: “Studio City has more than 6,000 full HD network cameras. It is a huge project. We’ve done many of this size now in Macau and the Philippines as well as Korea to name but a few. It’s not the case that we can just mirror exactly what we’ve done at one casino and take it to the next but around 80 per cent of any project of a similar size can be replicated and 20 per cent is adjustable dependant An example of this adjustability saw Dallmeier develop a special camera for Studio City, known as Pit-View, a small HD 1080P camera which has been successfully integrated into all Studio City’s gaming table scoreboards, bringing surveillance cameras out of the ceiling and down to patron level providing superior views of the action.” The group is also watching over other casinos in the Melco Crown Entertainment Group including City of Dreams Macau, City of Dreams Manila and Altira Macau, as well as casinos in the Sands and Wynn portfolios. Indeed the Macau success story for Dallmeier began in 2003, when with an international tender the first foreign casino in Macau, the Las Vegas Sands, was looking for a surveillance system. Customers working with Dallmeier benefit from SyMSy III, a high-performance and future-proof video management system with optimum user friendliness. It offers a comprehensive range of functions, including the display of live images, various search options within the footage, the control of PtZ cameras and an easy archiving of relevant sequences. Interfaces include gaming machines, intelligent gaming shoe, point-ofsale, security access control intruder detection system and RFID gaming chips The Gaming Interface Server Software part of this application comes into its own in Asian markets with an interface between baccarat shoe devices and SeMSy management system. The interface software receives data from the dealing shoe via Ethernet and stores them in an integrated SQL database. The data of the dealing shoe transactions is linked to the video data. Access to the database of the gaming system is not required. “We are getting more and more interest in the video analytics side of the system which has involved one of the biggest investments that Dallmeier has ever made,” Mr. Graham explained. “Gaming VIPs are constantly asking what our software can do in terms of analysis and reporting from events such as a foreign card or overdrawn card. Every game action has the capability to raise an alarm including when there is a sequence of consecutive players wins, if picture cards are drawn in consecutive sequence. Operators can now use the playback controls via the mouse or VMS to control the playback of a video. Live and playback text overlay can be placed on a camera overlooking a baccarat table. We have a lot of really exciting things in development in terms of the convergence of video and data which will be ready for the market by the end of the year. We have a trial planned with one operator in Macau and then will be rolling it out to the market after that.” Dynamic efficiency and blistering speed defines Quixant showcase Quixant was showing its innovate Q-Port interface at this year’s G2E Asia, which allows a Quixant Q-Port monitor to be connected to a QPort enabled Quixant computer gaming platform via a single DisplayPort cable. This dramatically reduces the cabinet wiring complexity. Andreas Behr, Gaming Monitor Director at Quixant Germany commented “We are very pleased to have the opportunity to show some of our new PCAP Monitors, including the new 23.8” 4K monitor with LED stripes. A wonderful example of our leading monitor technology” Quixant was also showcasing its newest embedded PC platforms: QMax-1 and QXi6000; “all-in-one” gaming platforms that utilise the latest AMD Embedded R-Series ‘Merlin Falcon’ SoC with integrated AMD Radeon HD 10000 graphics. Both the QMax-1 and QXi-6000 offer PCI Express based gaming I/O and NVRAM Leo Bateman, Patrica Souto Rial and John Malin facilitating all the features which are required to drive regulatory compliant gaming machines in all major gaming jurisdictions. Use of the ultra-fast PCI Express bus provides a significant increase in available bandwidth for accessing gaming I/O and SRAM/MRAM, enabling improved connectivity and throughput with peripheral components. This enables the customer to freely focus on game development and minimise time-to-market for their games. NEWSWIRE / INTERACTIVE / 247.COM P55 Interactive GREENTUBE Compliance more than a ‘necessary evil’ for Greentube G3 interviews Greentube Malta’s Managing Director, Trevor De Giorgio about the role compliance plays in the development process How do you view the role of compliance and where does it fit into the games creation process? Trevor De Giorgio, Managing Director, Greentube Malta Dr Trevor De Giorgio is currently employed at Greentube Malta as Managing Director and also occupies the role of head of International Legal Compliance with Greentube. Prior to this he occupied the position of International Compliance Manager for Greentube. In his current role Trevor focusses on international regulatory and public affairs for Greentube. Trevor also looks into the different markets / jurisdictions which exist in the online gaming sector and following an in depth analysis pushes forward the projects associated with obtaining a license in a particular market and subsequently ensure full compliance, together with the compliance team, within such markets. Before joining Greentube, Trevor worked within the Lotteries and Gaming Authority's Legal department paying particular attention to Eu Affairs and Developments. Trevor was conferred with an MA in European Law and at the university of La Sapienza (Rome). Earlier, he was awarded an LL.D. from the university of Malta, after writing and successfully defending his thesis entitled, ‘The Constitutional Implications of a hung Parliament'. In November 2003, Trevor graduated with a Bachelor of Arts (BA) in Legal and European Studies. P56 NEWSWIRE / INTERACTIVE / 247.COM The ever-changing regulatory landscape means that the role of compliance within a gaming company is always increasing. Regulations establish a lot from the taxation rates, the location of the servers, as well as the seat of the company that can apply for a license. In fact, they also delve into the maximum and minimum stake, the maximum hourly loss and other related matters. All of this needs to be taken into consideration when developing games that will be put out there for the consumers. This, in turn, follows the need to have ever-increasing synergies between compliance and game developers’ personnel. There’s an ongoing great debate taking place around the world as to the rates of taxes big international conglomerates pay to individual countries in which they operate. Against this backdrop, is the gaming industry paying its fair share of taxes both at source and in the country of origin in which the bet is placed? Taxation is a hot topic in the current regulatory scenario. The truth is that tax rates can either make or break a successful regulation. I believe it is a matter of balance – i.e. maintaining a balance between the fiscal needs of a particular jurisdiction and the commercial interests of an operator. How much of the M&A activity we’ve seen recently has been driven by the pressures of compliance and tax? And what will be the long-term effects on the industry? Both regulatory and licensing costs have increased significantly for operators. What this means is that only well-financed operations can continue to develop and grow, and one of the ways is doing it by M&A activity. The downside is that by having fewer operators in the market there will be less competition and in the end it is the competition that drives innovation. Do you agree with the argument that higher rates of tax lead to decreased consumer protection? The argument being that consumers will seek out illegal sites that are not paying taxes and where consumers are at the most risk. High tax rates tend to have a negative influence on the pay-out levels of legal/licensed operators. This subsequently tends to have a knock-on effect in so far as illegal operators remain more attractive to players, for example, given the possibility of obtaining better odds on these sites. However, one tends to question the standards (or the rather lack of them) which illegal operators adhere to. Furthermore, it is becoming an ever-increasing occurrence that said operators also run illegally copied versions of the original games. This indicates the clear lack of standards within such operations and as a consequence puts the players at risk. Enforcement is inherently difficult in the dynamic and ‘borderless’ markets such as online gaming. This could be due to the fact that changes and developments in technology are constant, making it challenging for regulators to always remain ahead of the latest developments. Therefore, given the difficulties of enforcing against the illegal offering, regulators need to be pragmatic and base their decisions on experience. Discussing with other regulators who have done this already and were successful is helpful, and why not – potentially also speak to licensed operators themselves who generally have a very sound knowledge of the markets of interest. There is a concrete risk that when a legalized structure is created, licensed operators are put at a clear disadvantage compared to the black market. Licensed operators need to be given the best possible tools to compete against illegal operators. Although, the best case scenario would be to build a regulatory environment where illegal operators don’t even arise in the first place. Learning from experience - bans on online gaming or strong restrictions only help the growth of the illegal market. In addition, with a lower tax rate (thus a better channelling effect) - considerably less enforcement will be required. The higher the channelling rate, the more players will be playing on the licensed sites. This, in turn, will free up the resources of the regulator to dedicate the focus on the illegal/unlicensed operators. It is also vital that regulators take clear action in order to protect licensed operators who would have invested in acquiring a license within that particular jurisdiction as well as exposing themselves to certain risks. Hence, it is a must that efficient enforcement action is taken by the regulators against unlicensed operators. Belonging to a group such as NOVOMATIC, is there a higher benchmark for the level of compliance expected of Greentube - and is being a subsidiary of NOVOMATIC make things much easier or more difficult in ensuring that those standards are met? Both noVoMATIC - as well as Greentube itself take compliance very seriously. The noVoMATIC Group is licensed in a multitude of jurisdictions and in order to ensure full compliance with the licensing requirements within said jurisdictions - a high standard has been set internally within the Group. Said standards are applicable across all the distribution channels – be it land-based or online. This set of standards applies across the board within the different group companies including Greentube. We understand the importance of each and every license we have in our hands and always seek to maintain these. one’s reputation takes years to build but seconds to destroy and therefore, we strive to ensure compliance in all the jurisdictions within which we operate. Speaking to game developers - they see compliance as the department that “crushes their ambitions and says no to their best ideas.” Is compliance just a ‘necessary evil’ or is there a more useful and important role that compliance plays in the development cycle of the game? I fully understand this sentiment and agree that Licensed operators need to be given the best possible tools to compete against illegal operators. Although, the best case scenario would be to build a regulatory environment where illegal operators don’t even arise in the first place. in certain instances compliance requirements tend to limit or let’s say reduce the flexibility on the game developer’s end. It can be very challenging to structure the game math around a maximum hourly loss with a set band of minimum and maximum bets and with a limited amount of spins. This is why it is important to educate all the stakeholders involved in the sector, in particular, the regulators and the politicians who draft the law on how games actually work. This is an important step to be taken, to have a regulation which makes legal, fiscal, political and commercial sense. It is important to take note that the randomness principle is applied within all our real-money gaming products and this is based on the vast experience acquired by the entire Group, across all verticals. How much do you rely on your in-house knowledge when it comes to compliance, as opposed to leaning on the help provided by external companies, such as GLI or PwC? Being part of noVoMATIC means there is a wealth of experience and knowledge that one can rely on. This ensures that should any queries arise, there is a centralized source of information which a company such as Greentube can count on. However, it is also ideal to have people on board that have good local knowledge. This allows us to make the adequate decisions. Why have the costs of compliance increased and is this an area that can be tackled in such a way as to reduce the burden on companies in this sector? As stated earlier, the ever-changing regulatory landscape has led operators to require multiple licenses in different jurisdictions in order to operate. This resulted in an increase of compliance costs, including the need to have more people in the team. In our opinion, one of the best ways to reduce the cost would be that the controls and checks done in one jurisdiction can be migrated to other jurisdictions - on the basis of the non-duplication of controlsprinciple - as far as those aspects are similar. A good place to start would be at game testing. How onerous are the compliance demands of having so many European jurisdictions in regulating and taxing online gaming? The noVoMATIC Group is used to working in a fragmented land-based market in Europe. We have seen an evolution whereby one finds individual regulation is found not only in the different member states but also within the different regions or provinces. This leads to thousands of software versions which have to be developed keeping the compliance requirements in mind. The online regulatory landscape appears to be following the same route and uses different licensing structures in various member states, all of which have their own particularities. This is a huge burden on operators, both financially, as explained above, and also at the administrative level. Furthermore, by having little or no common features, keeping up to date with the different requirements such as reporting makes things complicated. All this often leads to the potential of mistakes being made. As a result, it is important that the regulator fully understands where its licensees are coming from and to always have an open channel of communication. Dialogue goes a long way in avoiding misunderstandings. NEWSWIRE / INTERACTIVE / 247.COM P57 Interactive DATA PRIVACY AND PROTECTION Are you gambling with personal data? It used to be that the most powerful people in the world were politicians, business leaders, bankers or country rulers. Today, if you want to truly change the world, and ruin the lives of those on the aforementioned list, what you need to be is a hacker. Adam Rose, Commerical Partner, Mishcon de Reya Adam is a Commercial Partner in the Corporate department, with over 25 years' experience, specialising in advising clients on IT and commercial contracts, including franchising, agency, distribution and terms of business. he advises clients across a number of sectors, but in particular, those in real estate, publishing and broadcasting, financial services and retail and leisure, including hotels and restaurants. Adam is an expert in data protection and freedom of information law, where he advises corporates and individuals on all aspects of the law. Adam is head of International Development at Mishcon de Reya. his primary objective is to ensure the firm consistently delivers the best advice to its clients and to gain the trust of clients and lawyers from around the world. he works closely with the partners appointed as leaders for each international region to closely monitor the overseas service the Firm provides, the expansion of its client-base and how it is delivering against its strategy. P58 NEWSWIRE / INTERACTIVE / 247.COM G3 interviews Adam Rose, Partner at law firm Mishcon de Reya, about the minefield of collecting, storing and utilising personal data, and discuss the implications of the impending European Union Privacy Shield on the gaming and betting sector. What’s Mishcon de Reya’s sphere of expertise in data protection/gathering/avoiding fraud? We advise clients in terms of data controls both for individuals and businesses under the protection of the law, advising organisations on the issues of data loss and theft, both at the national and international level. our advice specifically covers the UK version of European legislation. Roughly speaking, the UK law ought to offer the same data protection as as the other 27 member states of the European Union, but it isn’t the same, which is why there’s a change in the law that’s forthcoming. Mischon de Reya essentially help clients work out what they need to do with their data as regards UK law. Corporate data is not covered by the Data protection Act, which only deals with individual data and is a body of law around personal data, applying those measures to all data works, as there isn’t any particular law regarding non-personal data in the UK to make companies look after it properly. As long as apply a similar standard to all data as you apply to personal data, companies will be reducing the risk of loss or theft of data. A company that collects personal data of any description, whether that’s of staff, players, of targets, prospects, that’s all personal data. What isn’t personal data would include other types of information, ie. what computer systems is owned, whereas information about individuals, whoever is holding it, is personal data. The safe harbour agreement covers a scheme in Europe under which you can’t transfer data abroad, or outside of Europe, unless the European Union has decided a country has equivalent law. The scheme that they agreed with America is that the US would introduce the Safe Harbour, a scheme with which companies could comply - and then you could transfer data to companies that said they complied with the Safe Harbour. What happened a few months ago was a court case in Europe that decided that the Safe Harbour actually wasn’t good enough. It didn’t work and so they’re introducing the new privacy Shield. It’s brand new and we’re just waiting for all the details of the privacy Shield to be ironed out, which will replace Safe Harbour. How much information should be gathered, The new law has a concept of ‘right to be forgotten,’ but ultimately it would be very hard to live in a developed country without having any online footprint of some description as there will always be somebody processing data in relation to you. If you think about your daily life, you’re creating data paying for tube fare, paying by card or season pass, or via cash that’s verified by CCTV. It’s become almost impossible to live your life in a completely cash environment in which no one knows where you are and what you’ve been doing. UK there has been issues with charities buying and selling mailing lists, which is something that could very easily happen to betting and gaming companies. Why does William Hill, for example, have all this information about me when I’ve never placed a bet with William Hill? That’s when it’s a problem. How should the information be stored and where? where should it be stored and how should it be used? The headline rule, is that a company can collect any data as long as it tells people what it is going to collect and what it’s going to use it for. So as long as betting and gaming company, when it collects data from me when I sign up and while I am playing, and my learns about my preferences for bingo and cricket, for example. as long as it tells me that is what it’s collecting and tells me that it will present offers to me, new games I might like, to improve the nature of games and target advertising, that’s fine because I will have agreed to that on sign-up by ticking privacy boxes at that stage. What it can’t do is look at your spending on bingo and try to sell me car financing or holidays. You can’t do that because it wasn’t what you agreed to on sign-up. You can’t use that data to sell ancillaries. However, there’s actually no limit to the usage of personal data as long as long as you’re informed as to exactly what the company intends to do with that data. What you then have to do with that data is covered by more headline rules under the Data protection Act. In the UK the Information Commissioner, who is the regulator, does occasionally take action, particularly against companies that are involved in direct marketing, cold calling, excessive texting, etc. they take them to task, they fine them and put a stop to their activities. However, while it’s true that the individual must consent to their data being used theoretically, no individual reads the privacy policies or terms of admission, it is one of the things that will potentially change with the new law, but at the moment people just tend to tick a box to get the process out of the way as quickly as possible. Many of these policies are ridiculous and are not fairly giving the information for the user, even at a technical level. I think that everyone accepts that it’s a fiction. Is there a body that polices this gathering? no there isn’t general policing, you only find out when something has gone wrong, either because individuals make subject access requests, as they’re entitled to ask any company or organisation about the information they hold about them; which costs £10. The individual is entitled to know that information is held about them and to be given details of that information. If you had no reason to suspect that a particular company holds information about you, but following a subject access request find that in fact they are storing lots of information, you might wonder why they have it? Recently in the There are various things that allow you to store data abroad, one being that the individual has consented, which again could be part of the privacy policy that’s 100+ pages long, another reason could be because the country provides an adequate level of protection, such as Canada, Israel, Australia, paraguay, etc., or third, you place a contract between you the UK operators and the overseas based entity, and there are a set of clauses the EU defines in a contract which gives you a level of protection. The companies involved must, for example, be proper entities. You should have visited their premises, discussed with individuals in the business, I’ve seen video footage of their data centre whatever it is they need to show steps have been taken to prove you’re working with actual companies. Do you have a right to anonymity? Is there a right to be forgotten? At some theoretical level, which I wouldn’t rely upon. Even the new law has a concept of ‘right to be forgotten,’ but ultimately it would be very hard to live in a developed country without having any online footprint of some description - as there will always be somebody processing data in relation to you. If you think about your daily life, you’re creating data paying for tube fare, paying by card or season pass, or via cash that’s verified by CCTV, you’ll have a swipe card to enter your office, a coffee from Starbucks with a loyalty card, it’s become impossible to live your life in a completely cash environment in which no one knows where you are and what you’ve been doing. You engage constantly in a NEWSWIRE / INTERACTIVE / 247.COM P59 form of computerised system that is processing data about you hundreds of times per day. If you tick the box that you don’t want to hear from the company, then that company should not get in touch with you or sell on your data, which is more about a right ‘not to be known,’ rather than the ‘right to be forgotten.’ And responsible companies comply with those rules. Is the player be asked to opt-in or out to the data gathered on them? Generally speaking they are and most companies are getting it right. They might not always ask exactly the right questions, even when they have a privacy policy that’s 25 page long, which accidentally or incidentally they’re getting wrong - but most responsible companies are asking for consent at the right time and are addressing what they are doing with the data. Most responsible companies are asking for concert and the right time and consent can be asked for at any time and can be refused at any time. The fact that you’ve opted in once, doesn’t mean you can’t opt out later. What guides the private policies of operators how are they governed and regulated? organisations need to be very clear about what P60 NEWSWIRE / INTERACTIVE / 247.COM Terms and conditions won’t protect operators in terms of data loss or theft. They need to consider what their response is and have a plan in place to deal with it - though most organisations don’t and you see that when there’s a high profile data loss. That’s when you see large organisations not performing at their best. they are doing with the data. As long as the privacy plan explains “this is what we intend to do with the data we hold about you,” they are acting responsibly and most companies comply with this. It is an art, not a science, but generally they’re getting it right. The issue that is very interesting with online is the ability to collect so much data about the player, which is impossible in an offline environment. The fact that so much is done online now mean that you can collect a lot more data, but it also means that individuals can control what happens to their data a lot better as well. I suspect that individuals populate so many data bases that we don’t have time to keep check of every database they’re on. Every now and again I think we might worry about the data companies are keeping about us, but we don’t do very much about it. And while I think that people should be more aware, I also believe that you’d drive yourself mad if you became obsessive about it. Transparency - is there enough? Is there more operators can do? I think all organisations could do more, but do consumers want to know more? If you could see all the data held about you, and you could put in corrections and deletions, would people bother to do that and would I really expect a business to operate profitably under such conditions? I don’t know if I would think it the best use of their time or mine. Right now operators are getting it roughly right, though every now and again things go wrong and you see a data theft, breaches of security and data loss, which does affect share price, capital investments and future trading. What will the new EU Privacy Shield mean to operators? The new law better reflects what citizens and consumers expect and what corporates will accommodate it without too much disruption. We are at a point were the law had to change as the current regulations are 20 years old and the world has moved on. I think the regulation better reflects the way we use data today. There are four main aspects to consider: 1. The privacy Shield will come into force in two years time as it’s in the final stages of approvals in EU system. It will produce a single unified law across the 28 members of the Union and will be a good thing generally for business in terms of letting them know exactly where they stand. 2. The level of fines increases to €20m for most serious offences. 3. Consent will need to be more explicit. We will probably move away from pages-and-pages of terms and conditions that no one reads. 4. Finally, in the betting and gaming space, the current law only regulates data controllers, but the new law also regulates data processors, those outsourced data providers such as cloud solutions, for example, would be under the same obligation as those collecting the data, which might have a serious impact on betting and gaming where a lot of the work is contracted to intermediaries. happen, but that’s not specific to gaming, that’s something that happens to all industries that gather personal data. Terms and conditions won’t protect operators in terms of data loss or theft. They need to consider what their response is and have a plan in place to deal with it - though most organisations don’t and you see that when there’s a high profile data loss. That’s when you see large organisations not performing at their best. operators can be fined at present up to £500,000 for breaches and when the new law comes into being that will become €20m. If individuals have suffered loss, they can sue the corporation involved for not looking after their data. For the organisation to get it wrong it can be very costly, not just in terms of the fines, but also because it is reputation damaging. We can all recount companies that have suffered a data breach in the past year. However, for individuals looking to take action against the operators, the hassle and cost of taking action is prohibitive, coupled with the ‘what have you really lost’ factor. The main issue for the company involved is the fact that it generates very negative reputation issues. I generates bad will instead of good will. If you think about companies like Talk Talk in the UK, or Sony, the data loss will The greatest challenge for the industry is that the new law add costs to organisations that will ultimately be passed to consumers. If operators are going to increase their protection of the customer, it’s the customer that will have to pay more. It’s not the intention of the law, but it is a consequence of it. We don’t have any guidance as to the seriousness of the issue or problem in relation to the size of the fines imposed. We will just have to expect that the regulatory authorities will attribute the fines in relation to the offence. For example, the maximum fine in the UK at present is £500,000, but the maximum actual fine that has been handed out is £300,000. I’d imagine the same rule would apply and you’ll see the maximum fines reaching €12-14m for the most serious offences, typically involving financial or medical data. Is there such a thing as having too much data? A company should only gather the data that it needs, it shouldn’t gather more than is necessary. For a betting and gaming operator, they need to know the age of the consumer, because there’s a block on under 18s living in the UK. They need to know credit card details, but you only need it at that moment of payment, whereby you sub-contract the rest to specialist payment processors. What you don’t need are my employment details, if I’m male or female that shouldn’t matter. You don’t need to know if I’m 19, 35 or 59 - you just need to know that I’m over 18. The greatest challenge for the industry is that the new law add costs to organisations that will ultimately be passed to consumers. If operators are going to increase their protection of the customer, it’s the customer that will have to pay more. It’s not the intention of the law, but it is a consequence of it. There are also geo-location issues, were as a data collector, you have to ask ‘why am I collecting this data?’ Generally speaking, there’s a limit to how useful this data is to an organisation, and so I would generally encourage them to collect less. Again, the more data you hold the more data you need to disclose if someone makes a subject access request. It only costs the customer £10, but it could cost the operator thousands in collating that information. The less data you hold, the less you have to provide. Individuals should also be aware that for the purposes of crime prevention and detection, the police might make a request or gain a court order requiring disclosure of an individual’s data, including GpS location information. Such requests can be very useful if your car has been stolen and the GpS tracker in your car easily locates it. However, you might be more concerned if a private investigator was tracking you in relation to an affair you were having. In terms of handing over the data, the general rule for the operator is to ask for a court order so that you know you’re under the orders of the court. However, it might not go that far and a request for CCTV information by the police would be viewed as helping with basic enquiries. How can operators mitigate against data issues? Yes, through disaster control. Everyone should have a plan in place in case the worst happens, though they must also ensure robust security is in place to ensure it doesn’t happen in the first place. However, organisations do need a have a process in place as to how to deal with this issue. Companies mustn’t look like headless chickens and give consumers the confidence that they are dealing with the problem. There isn’t a single solution as to how to deal with an issue, but you need to make an assessment of what data has gone missing, do I need to inform the Information Commissioner, do I need to tell the Gambling Commissioner? Should I contact the individuals affected? Do I know who I’d call from a legal and technology perspective to try to retrieve the data quickly, and can I identify those involved and get injunctions to stop people from using that data and force them to return it? NEWSWIRE / INTERACTIVE / 247.COM P61 Interactive DATA PRIVACY AND PROTECTION Transatlantic data: risk and security The Safe Harbor agreement was negotiated and enshrined in law as recently as the year 2000, and was intended to confer European levels of protection to private data once it made its way into the systems of companies based in the US Sarah Pearce, Partner, Cooley’s Technology Transactions Group Sarah Pearce is a partner in Cooley’s Technology Transactions Group and is resident in the firm's London office. While her focus is on technology, Sarah also advises a diverse selection of clients (particularly in the consumer products and retail sector) on general commercial matters, including data protection and privacy issues. Jane Elphick, Associate Cooley Technology Transactions Group Jane advises on a range of commercial agreements and technology transactions, principally in the TMT and retail sectors. She also provides privacy, data protection, consumer rights and e-commerce advice. P62 NEWSWIRE / INTERACTIVE / 247.COM It was declared no longer valid just a decade-and-a-half later, and its collapse caused a degree of panic amidst businesses relying on the cross Atlantic transmission of material. This panic subsided somewhat following the announcement, at the start of February, that the European Commission and the US Department of Commerce had struck a deal to replace it. The new solution, known as the privacy Shield, was intended to be an upgraded version of Safe Harbor, providing reassurance that information crossing borders and jurisdictions from the European Economic Area (EAA) to the US will enjoy consistent levels of protection and privacy. Such an arrangement is needed because the flow of data between the EAA and the US is now a key, if not the key component enabling billions of dollars, euros and pounds worth of trade to take place. This can only take place, under European Data protection Law, if the information in question has guaranteed protection in place. Safe Harbor ultimately failed in this aim and was declared invalid by the European Court of Justice ("CJEU") in october of last year. The question now being asked is whether the privacy Shield can offer a more robust and practicable solution to the privacy conundrum. Like Safe Harbor, the privacy Shield will depend upon organisations and businesses in the US self- certificating – basically promising to adhere to European levels of data protection. What’s changed is that, in this case, the levels of adequate protection these bodies are pledging to meet are underpinned by a set of seven core and 16 supplemental privacy principles, as well as official representations and commitments taking the form of signed letters from US authorities, including Secretary of State John Kerry, Secretary of Commerce penny pritzker, the Federal Trade Commission (‘FTC’) and the office of the Director of national Intelligence. The principles themselves represent the criteria which the selfcertificating organisations have to meet, and are intended to reflect the core principles of EU data protection legislation. With this in mind they have been given names such as the ‘notice principle’, ‘Choice principle’, ‘Security principle’ and ‘Access principle’. The aforementioned representations and commitments, for their part, offer promises on behalf of the wider US authorities, guaranteeing adherence to the levels of protection required by the European Commission. Bearing all of this in mind, the privacy Shield was designed with stronger obligations and Safe harbor ultimately failed in this aim and was declared invalid by the European Court of Justice ("CJEu") in October of last year. The question now being asked is whether the Privacy Shield can offer a more robust and practicable solution to the privacy conundrum. firmer foundations engineered in from the ground up. The Commission itself breaks the Shield down into four distinct and complimentary parts: l Commercial Sector – the privacy Shield will implement stronger obligations on US companies to protect EU personal data, accompanied by stronger monitoring and enforcement via oversight mechanisms, sanctions and tightened conditions for onward transfers to companies' partners. l US Government – unlike before, the US government has provided written assurances that it will employ and maintain clear safeguards and transparency obligations. The assurances state, for example, that any access of public authorities for national security purposes will be subject to clear limitations, safeguards and oversight mechanisms. l Redress - several new mechanisms will be on offer to EU citizens seeking redress if they feel that their private data has been misused. They will be able to apply directly to the company in question, in which case the company must reply within 45 days; they will have access to free alternative dispute resolution mechanisms, available via telephone or video conference; they will have access to national data protection authorities (‘DpAs’), which will work with the US Department of Commerce and FTC to resolve the complaint; and they will ultimately be able to apply to the newly formed privacy Shield panel, via an arbitration mechanism, in an attempt to ensure an enforceable decision. l Monitoring – the Joint Annual Review will monitor the functioning of the Shield, including, crucially, access to data for law enforcement or national security reasons. The Commission and the US Department of Commerce will conduct the review, with assistance from US national intelligence experts and European DpAs. The Commission will also hold an annual privacy summit and issue a public report to the European parliament and the Council. The overarching question is whether these measures, working together, will offer the required level of protection for data emanating from the EAA, particularly when issues of national security come to the fore. Under Safe Harbor, the chief concern was that national security was utilised by US authorities as a kind of ‘get out of jail free card’, overriding all other concerns and allowing virtually untrammelled access to information. The ultimate arbiter in the case of the shield is the Commission and they, initially, seemed satisfied with the safeguards being offered. These safeguards include presidential policy Directive 28, under which the bulk collection of data for intelligence operations will be confined to six specific national security purposes: l To detect and counter threats from espionage l To combat terrorism l To detect or combat weapons of mass destruction l To detect or combat threats to the Armed Forces l To detect or combat transnational criminal threats Following agreement on the basic principles and mechanisms of the privacy Shield being reached in February of this year, the proposed solutions were examined by the Article 29 Working party, a body made up national DpA’s. on 13th April the working party published its opinion of the privacy Shield, welcoming the significant improvement which the Shield represents when compared to the system of Safe Harbor, and in particular praising ‘the insertion of key definitions, the mechanisms set up to ensure the oversight of the privacy Shield list and the now mandatory external and internal reviews of compliance’. These positive developments aside, however, The advice and protections set out in the Shield lack consistency, while putting forward specific concerns around factors such as the absence of data retention principles, the lack of protection against automated decisions based on automated processing, and a lack of clarity on the ‘limitation of purpose’. the Working party did register several concerns with the mechanism(s) of the Shield as currently set out, lamenting, in general terms, the fact that the principles of the Shield are set out in a manner – divided between a plethora of documents and annexes – which creates ‘an overall lack of clarity’. It was also pointed out that the advice and protections set out in the Shield lack consistency, while putting forward specific concerns around factors such as the absence of data retention principles, the lack of protection against automated decisions based on automated processing, and a lack of clarity on the ‘limitation of purpose’. This last is the principle, a long time plank of data privacy protection, which states that data must only be collected for specific, legitimate and specified purposes, and that, having been collected, it cannot then be processed in a manner which is incompatible with these original purposes. In summary, the Working party stated that ‘it urges the Commission to resolve these concerns and provide the requested clarifications in order to improve the draft adequacy decision and NEWSWIRE / INTERACTIVE / 247.COM P63 Interactive DATA PRIVACY AND PROTECTION ensure the protection offered by the privacy Shield is indeed essentially equivalent to that of the EU.’ A further blow to the credibility of the nascent Shield came on May 2nd this year, in the form of a letter from the European ombudsman to the European Commissioner for Justice, Consumers and Gender Equality. Under the Shield as it is currently set out, the ‘home’ DpA of a European citizen will remain the first port of call for a complaint, which will then be referred to the Department of Commerce or other appropriate body, whilst the newly created ombudsperson mechanism will handle complaints revolving around EU citizens who fear their personal information has been used unlawfully by US authorities working in the field of national security. In the event of a complaint not being resolved, arbitration will be offered as the last resort, and the privacy Shield panel will offer a dispute resolution mechanism able to issue binding decisions against US self-certified companies. It shouldn’t be forgotten, either, that somewhere amidst this complex nexus of panels, departments, authorities and regulators, the CJEU will still have a part to play. In the aforementioned letter, the ombudsman expressed concerns around the topic of the proposed Shield ombudsperson in both general and specific terms. The letter complained that there is currently a lack of clarity as to who this ombudsperson should be, a lack of adequate safeguards, the absence of a mechanism for dismissing said ombudsperson, the lack of a framework for coordinating work between the ombudsperson and other US Government officials and, perhaps most worrying of all, a deficit in terms of independence from the US intelligence community. This last is particularly concerning, given that a chief driver of the perceived lack of protection granted data which is transmitted from the EAA to the US is a concern that the latter will allow concepts of ‘national security’ to override all other concerns. As the letter states: ‘….despite the fact that the ombudsperson will be functionally independent from the US intelligence community, the Department of State, within which it will operate, is an executive department responsible for US foreign policy. This department makes use of intelligence provided by the US intelligence community. Given that fact and the ombudsperson’s obligation to report to the Secretary of State, it could be argued that this does not provide for the necessary distance from the intelligence community that is required for the body to act in an independent manner.’ In overall terms, the concerns can be summarised as being centred on the idea that the title ‘ombudsperson’, in terms of the privacy Shield, will be applied to an individual who doesn’t reach the levels of independence and public trust which would normally be associated with such a role. P64 NEWSWIRE / INTERACTIVE / 247.COM The varied concerns of the Article 29 Working Party, allied to the problems outlined by the European Ombudsman – it seems highly likely that the Privacy Shield will be ripe for challenge in the courts, opening up a vista of uncertainty for businesses keen to experience exactly the opposite. Taking all of this on board – the varied concerns of the Article 29 Working party, allied to the specific problems outlined by the European ombudsman – it seems highly likely that the privacy Shield, as it currently stands, will be ripe for challenge in the courts, opening up a vista of uncertainty for businesses keen to experience exactly the opposite. In practical terms, the delay in implementing the privacy Shield means that companies cannot, at the moment at least, rely on it for protection when transferring data outside the EAA. Indeed, the doubts expressed around the Shield mean that if and when it finally does come into force it may still probably come freighted with enough doubt to render it less than wholly dependable. one would hope that when it is finally implemented, companies can successfully become self-certified and it will hold weight, providing a reliable form of protection and means by which compliance with EU data protection rules can be achieved. However, in the meantime at least, businesses should, ensure they have in place one of the alternative mechanisms available to them in order to comply with the adequacy requirement regarding the data they handle. These include obtaining specific, freely given informed consent from Data Subjects prior to transferring data to the US. The EU prescribed standard Model Clauses represent another method – these can be inserted into contracts in order to ensure that the recipient of any data is bound by the applicable data protection rules when processing said data. Finally, companies could draw up binding corporate rules although these can be administratively time consuming, requiring not only internal approval but approval from data protection authorities in all relevant jurisdictions. Moves such as these will not only ensure that mistakes are less likely to be made they will also leave businesses in a much stronger position to defend themselves in the event that the privacy Shield, at least while it is bedding in, proves not to be up to the task. Interactive DATA PRIVACY AND PROTECTION Manage strategic risk or safeguard against breaches? As businesses look to technology to drive strategic growth, many are underestimating the risks and consequent safeguards that need to be in place to better protect customer data. John Cannon, Commercial Director, Fraud & ID, Callcredit John has worked in the information industry for more than 20 years. During that time, he has held a number of senior roles, including heading Infocheck Group’s insurance business and leading Equifax’s ID & fraud team. For the last 10 years, John has focussed on the areas of financial crime, fraud, money laundering and identity. John has worked at Callcredit for nine years and has been responsible for driving innovation in fraud prevention and identity verification, delivering some of the most innovative fraud & ID solutions driving unrivalled customer value. under John’s leadership, Callcredit’s Fraud & ID business unit has transformed from relative modest growth to one of the fastest growing areas of the business. A highly competent speaker, John regularly presents at industry events including chairing Callcredit’s annual Fraud Summit which has become the Group’s largest annual client event attracting fraud, identity and financial crime professionals from across a wide range of industries. P66 NEWSWIRE / INTERACTIVE / 247.COM We now operate in a business environment where data breaches are becoming a common occurrence. According to the 2015 Information Security Breaches Survey, 90 per cent of large organisations reported that they had suffered a security breach in 2015, up from 80 per cent in 2014. In addition, our own research found that 40 per cent of executives cite loss of reputation as the number one boardroom risk concern following a data breach. And what’s more, these data breaches are leading to considerable reputational damage. In fact, a recent YouGov poll found nearly eight out of ten people would think twice about giving their custom to a company that had made headlines for failing to stop a data security breach. Having a fast and effective remediation plan to safeguard consumer’s data and company reputation in the case of a breach is therefore something every business should be prepared for. Yet, in our experience, more often than not, this is not the case. There is no public relations crisis plan or an understanding of the legal and/or compliance obligations that are associated with a breach. Knowing how to navigate and react in such instances is what will help businesses reduce damage and maintain consumer relations. This article will examine the sort of steps businesses should take and how they can better safeguard themselves against the potential reputational damage of a data breach. first steps The first point to make is that the actions taken by a company should be largely dictated by the sort of breach that occurs. For example, it may be easier to identify the extent of the damage caused by sharing a confidential document externally than it is identify the damage caused by a cyber-attack. Each situation is unique. Having said that, it is possible to identify some best practice guidelines which businesses should generally adhere to. The first steps taken by a company during a data breach will often set the stage for the rest of the process. Making sure you are not only reacting as soon as possible but also in the right way is key. Customers need absolute confidence that the company has done everything to prevent the breach happening again in the future. Customers will understandably worry about their personal details being exposed and through education are becoming increasingly aware of the value of their personal data. The first priority for a business is to have a plan in place to identify all the key stakeholders they would need to communicate with and what they would need to say during the first 24 hours – to consumers, customers, regulators, politicians and the media as well as internal teams. Offering information that recognises the significance of the breach and a plan to remedy the situation is important. Although the extent of a data breach may not be known straightaway – making it difficult to provide a concrete solution – it is vital that consumers are aware that as a business, you understand and acknowledge the potential impact, that protecting their personal Noddle Protect enables businesses to put in place a fast and effective remediation plan to help safeguard consumers who may have had their personal data compromised. Affected consumers have the ability to quickly access their own data 24/7 through Noddle and take steps to protect themselves. information is your number one priority and you are working as quickly as possible towards a solution. We advise clients to have a team ready to be assembled should a breach occur who can outline roles and responsibilities with key stakeholders in the business. As part of this, by undertaking regular and varied testing, businesses can ensure they are prepared and are not solely relying on learning in a ‘live environment’. Ensuring these tests are varied is especially important as responses and severity can alter significantly depending on the type of data breach that occurs. Businesses must be prepared for as many scenarios as possible. As well as communicating externally, it is important to update your internal teams. By the time a breach has been identified, all relevant employees should be informed as early as possible. Your employees are your window to the world and one of your largest group of advocates, so you must make sure they are aware of what is going on. This should start with informing C-suite and board members of what has occurred and the plan of action that is being (or needs to be) taken. This should be followed by customer facing employees and then further relevant internal employees. In our experience, a data breach is often communicated to the world by customers via social media, so ensuring all frontline staff have a solid understanding of what has occurred and what they can and can’t say to consumers is important. Businesses should be prepared for a larger than normal volume of requests and employees need to understand the importance of maintaining consumer trust and loyalty, as well as ensuring a business’s reputation is not widely damaged. offering Customers peaCe of mind Changes to EU data protection laws with the General Data Protection Regulation (GDPR) mean that all organisations at risk of a data breach need to be prepared to safeguard their consumers or face considerable fines. The biggest impact on regulation has been seen in 2016, when the proposed General Data Protection Regulation (GDPR) was adopted by the EU. From 2018, if organisations fall victim to a serious data breach, under the GDPR they will have to inform their customers and could be fined up to a maximum of four per cent of their global turnover. As such, we are increasingly seeing many organisations looking at what tools they can proactively have in place should they face a data breach. Solutions for businesses, such as Noddle Protect, offer access to expertise and resources to help create a timeline of action and a fast and effective remediation plan to safeguard consumers’ data and company reputation. Regardless of the type of breach, being able to help consumers and ensure they have access to resources to reassure them their data is safe will be the key to maintaining trust and loyalty. Noddle Protect enables businesses to put in place a fast and effective remediation plan to help safeguard consumers who may have had their personal data compromised following a data breach. Affected consumers have the ability to quickly access their own data 24/7 through Noddle and take steps to protect themselves. The full personalised Noddle Protect data breach solution can then be deployed within 48 hours of the breach occurring to help identify and respond to fraudulent activity, checking whether their credit profile is being damaged by criminals. Noddle Protect allows consumers to review their credit report for free and check that no-one else is applying for credit in their name or using their details fraudulently, giving them peace of mind and ensuring they continue to trust in your brand. Offering this sort of reassurance will go a long way to limiting the potential damage to your reputation. It will also help to show consumers that you are concerned about the impact on them, offer peace of mind and ensure that they continue to trust in your brand. ChiCken or egg? This does then lead to the question of whether it is more important to manage the strategic risk and reputation of a company or to safeguard against breaches occurring themselves. And the reality is, businesses need to do both. Having the right policies in place and technology to secure consumers’ data is important. This in itself, is the key to being prepared for the eventuality of a data breach occurring. At the moment, many companies have a strong focus on investing in technology to safeguard consumers’ data – which is the right thing to do – but they will also have to start thinking about having a plan in place should such safeguards fail. Services such as Noddle Protect are growing in demand as businesses recognise that in order to maintain trust and loyalty with consumers they must be able to help remedy the situation and safeguard consumers who may have had their personal data compromised following a data breach. As the consequences of data breaches become more severe and the frequency of them occurring is increasing, we expect to see more businesses become pre-emptive and ‘post breach savvy’ as they begin to recognise the significance and potential severity that data breaches cause. NEWSWIRE / INTERACTIVE / 247.COM P67 Interactive EUROPEAN UNION - DIGITAL SINGLE MARKET EC readies plan for digital single market initiative The European Commission is in the process of implementing a wide-ranging strategy to create a genuine ‘Digital Single Market’ across the EU Becket McGrath, Partner, Cooley’s Antitrust & Competition Becket McGrath is a partner in the Antitrust & Competition practice and a member of the Cooley Business Department in the firm's London office. Becket advises clients on all aspects of Eu and uK competition law, with an emphasis on defending companies against agency investigations, behaviour counselling, compliance, competition litigation and merger control. Certain interest groups and some national governments have viewed the ‘DSM agenda’ as an opportunity to increase the regulatory burden placed on new and innovative business models that are threatening incumbents’ existing business models. P68 NEWSWIRE / INTERACTIVE / 247.COM The European Commission is in the process of implementing a wide-ranging strategy to create a genuine ‘Digital Single Market’ across the EU. Essentially, the Commission’s objective is to enable businesses and consumers across the EU to take advantage of the wide range of available services that are facilitated by new digital technologies, regardless of national borders. More controversially, certain interest groups and some national governments have viewed the ‘DSM agenda’ as an opportunity to increase the regulatory burden placed on new and innovative business models that are threatening incumbents’ existing business models. So far, the Commission appears to be attempting to strike a balance between these two, largely opposing, objectives, rather than coming down firmly on one side or the other. This uneasy balance is demonstrated by the Commission’s announcement of a number of measures on 25 May. Specifically, the Commission is proposing to: a) boost e-commerce by proposing new legislation to prohibit unjustified geoblocking and other forms of discrimination between customers, make cross-border parcel delivery cheaper and more efficient and improve consumer protection enforcement for online commerce; b) update the rules that govern audiovisual media in a manner that more closely aligns the regulatory framework for broadcast and online services; and c) study the role of online platforms, with a view to addressing areas of concern through greater self-regulation. Boosting e-CommerCe The Commission’s first legislative proposal under this heading is a regulation to ban ‘unjustified geoblocking’, ie the practice by which website operators block or limit access to a site, or redirect customers to another site, based on their location. The wording of the proposed regulation is relatively straightforward, in that it simply states at Article 3(1) that “Traders shall not … block or limit customers’ access to their online interface for reasons related to the nationality, place of residence or place of establishment of the customer”. A similar prohibition applies to redirecting customers to a different “version of their online interface” without explicit prior consent (Article 3(2)). The only exception that appears to be anticipated by the regulation is situations where geo-blocking takes places “to ensure compliance with a legal requirement in Union law or in the laws of Member States”. This is presumably to allow for the fact that such practices are often required to protect copyright in digital content. The proposed regulation also contains a prohibition on apply different conditions of access to goods and services based on nationality, place of residence or place of establishment and a prohibition on discriminating on the basis of payment method used. Although the relevant articles do carve out situations where the service concerned involves the provision of content protected by copyright and the provision of services in the trader’s premises, the proposal with respect to the supply of goods is rather strange. Mindful of the practical implications of imposing an obligation on all EU businesses to sell their goods across the EU, irrespective of their size and inclination to do so, the proposed regulation simply requires While the measures announced on 25 May fall short of what was in prospect a year ago in certain key respects, this is probably no bad thing, given the scope for ill-judged regulation to choke off the very innovation that the digital single market initiative was supposed to promote. Nevertheless, implementation of what has been proposed raises a number of challenges and fundamental questions. existing rules that work [but] deregulating where necessary [and] extending certain obligations […] to improve user protection and reach a level playing field.” online platforms a business that does not ship its products to another Member State to give a consumer in that Member State the ability to order a product from it for delivery to the Member State where it is present or does deliver. How many consumers living in France would take up the option of ordering a product from Germany and getting it delivered to Austria remains to be seen… In a sign of the power of publishers and physical booksellers, the proposed regulation also contains a specific exception allowing retailers to continue to sell books at different prices based on customer location, where this is required by national book price fixing laws. In a second legislative proposal, the Commission is aiming at increasing price transparency for cross-border parcel services and increased regulatory oversight, to address the fact that consumers and businesses often face much higher costs for cross border delivery compared with prices for delivery within the same country. prices also vary widely according to the country involved. Although this proposal is likely to prove less controversial than the geoblocking regulation, its reliance on softer measures to encourage competition may not prove effective in the face of resistance by local postal monopolies. Recognising this risk, the Commission has promised to take stock of progress in 2019 to assess whether further regulation is required to improve competition in this area. Thirdly, the Commission proposes to revise the existing Consumer protection Cooperation Regulation to extend the enforcement powers of national authorities in online consumer rights matters, in the hope that increased consumer trust in online retail through more stringent enforcement at a national level will make consumers less reluctant to shop online and (by implication) cross-border. new powers will include the authority to order the immediate take-down of scam websites and access to domain registers to identify end-traders in the event of non-compliance with consumer protection law. audiovisual media For the past 30 years, the provision of audiovisual media has been governed at an EU level by what is now the Audiovisual Media Services Directive (AVMSD). The origins of that directive in the old media world are clearer from its previous name of the Television without Frontiers Directive. The key principle established by the AVMS Directive and its predecessors is that, with limited public interest exceptions, an audiovisual service that complies with the AVMSD and the national law of the Member State in which it is first broadcast must be made available in all Member States (the country of origin principle). Recognising the increased popularity of video-on-demand, IpTV and video sharing platforms, the Commission is now proposing incremental revision of the AVMSD, particularly with respect to the protection of children and clamping down on incitements to hatred. Although the Commission has rather controversially proposed that the AVMSD’s regime mandating European production quotas be extended to online content providers, its proposal is less far-reaching than was originally feared. noting this approach, Commission Vice president Ansip noted his desire for “the audiovisual and creative sectors to be powerhouses in the digital economy, [that should now be weighed] down with unnecessary rules. This means not changing The Commission’s review of the role of on online platforms in the digital economy promised to be the most explosive element of the digital single market strategy when it was first announced, given its origin in calls by some European businesses and the French and German governments for new and widespread regulation to curtail the perceived market power of a small number of large American technology companies. The Commission’s latest announcement will have therefore come as a welcome relief to businesses that rely on a platform-based model, with the Commission limiting itself to supporting industry-led movement towards self and co-regulation to ensure “responsible behaviour”. While the Commission has promised an additional “factfinding exercise” on a range of issues raised by its earlier consultation, including regarding the level of transparency over access terms, the next step on that front will simply be a further announcement in “spring 2017”. In the meantime, the Commission’s Communication on online platforms and supporting Staff Working Document make interesting reading for those with an interest in the area. ConClusion While the measures announced on 25 May fall short of what was in prospect a year ago in certain key respects, this is probably no bad thing, given the scope for ill-judged regulation to choke off the very innovation that the digital single market initiative was supposed to promote. nevertheless, implementation of what has been proposed raises a number of challenges and fundamental questions remain to be resolved, most notably the extent to which underlying copyright law will be revised to take account of online reality. It is also important to remember that these are simply legislative proposals from the Commission. As a result, they still face a long and tortuous path through the parliament and Council before they can come into force. Although the parliament hailed the proposals as “a step in the right direction”, much still remains to be resolved in the months and years ahead. 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TCSJohnhuxley will donate $5 from every awarenessthemed table layout purchased and $50 from every 1000 awarenessthemed casino chips ordered to the Breast Cancer Research Foundation. Todd Cravens, CEO for The Americas comments, ”Breast Cancer Awareness Month is a fantastic initiative that provides much needed funds and support for a cause that affects 1-in-8 women in the united States. Our campaign to donate proceeds from any BCAM themed table game layout and chips gives casinos the opportunity to raise awareness and assist with any of their own fundraising efforts. We are extremely product to be supporters of such a great cause.” TCSJohnhuxley has a range of themed designs for casinos to choose from or they are can get inspired and design their own. For more information go to tcsjohnhuxley.com/breast-cancerawareness or contact the uS head office on: +1 702 798 0500. The slot, named after the iconic bicycle kick, includes a new trophy feature and a football match atmosphere with the crowd reacting directly to in-game action. Meanwhile in the free spin mode, players execute acrobatic bicicleta kicks which turn into sticky wilds whenever a goal is scored. Pretty Kitty Online/ Mobile Microgaming Microgaming is releasing Pretty Kitty, a purrrfect cross-platform game. Pretty Kitty is a 5x3 reel, 243 ways-to-win game, with reels adorned with stylish cats and dazzling jewels. The feline-friendly game features expanding symbols in both the base game and free spins. In the base game, any full symbol stack on reel one expands all matching high symbols on the remaining reels, to complete a winning combo. During free spins, in addition to the high symbols, the wilds on the reels will also expand when contributing to a win. In addition, the achievements engine is built-in, as well as the free games, which enables operators to create effective marketing campaigns for their players. Neill Whyte, head of Product Channels at Microgaming, comments: “It’s not just about delivering a new and exciting game each month like Pretty Kitty; the extras, such as achievements and free games are important too. It provides our operators with the tools they need to get players through the door or to increase customer loyalty.” Euro golden Cup Online Slots greentube If your heart beats for the beautiful game this is your place to be: With Euro Golden Cup the lawn on the pitch is sprouting, the best teams are at the ready and the golden ball sparkles as key player and Wild symbol in the middle of the pitch. Get ready for the whistle: the beautiful game rules! Three or more WhISTLES trigger the Feature Game. here you can choose between 1, 2 or 3 Feature Games depending on the number of national flags gathered and the level you have reached. You will collect national flags if a flag lands on the first and last reel in the regular game. 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