Bonton Annual BROCHURE 2014-15 - FINAL
Transcription
Bonton Annual BROCHURE 2014-15 - FINAL
ALL YOUR DREAM DESTINATIONS WITH From the Md’s Desk Dear Travel Partners, YOUR TRUSTED GUIDE FOR DUBAI & UAE. Dubai City Tour Welcome to this years’ edition of the Annual Brochure from Bonton Holidays Pvt. Ltd.! We wish to thank our travel partners for your continuous support which has enabled us to focus on our strategy of being a leading player in the global travel space, evolving into an integrated Holiday service provider. At the onset, we’re thrilled to announce that Bonton Tours Pvt. Ltd. has officially been renamed as Bonton Holidays Pvt. Ltd. and we have also introduced our new logo! The past year has seen significant changes for our Company and we continue to scale up our existing businesses with focus on profitable growth. Dhow Cruise Wild Wadi This year we launched our business partner model which has been warmly received by our travel partners from across India. We are thankful to the business fraternity for your overwhelming response leading us to increase our presence in fifteen cities across India. The outlets allow our valued customers to interact with our travel counselors on a personal basis. With an increasing thrust to this model, our patrons can soon get all travel requirements serviced at your favorite brand store near you. In order to give our valued customers greater range of hotel options for across India, we have set up our hotel contracting team of 60+ members in Mumbai and Noida. Dolphinarium Desert Safari Further, to provide immediate confirmations to our customers, we have launched our travel portal. BontonHolidays.com is a complete online booking solution that offers travel agents the opportunity to plan and purchase travel in a transparent, hassle-free, quick and smart way. This year our sister concern Bonton Tours & Travels LLC also launched its very own Dubai Quotation Module which allows travel agents to prepare Dubai quotation for your clients in two minutes or less. The Group has also established its presence in the capital emirates i.e. Abu Dhabi through Bonton Tours LLC. Moreover, to better serve your premium customers, we have also added a luxurious 110-ft yacht adding to our ever expanding fleet in the UAE. In addition to our growing presence in the outbound market, we have also witnessed strong performance in our domestic and corporate business, adding a further leg to the growth prospects in the business travel sector. The hands-on approach of our corporate servicing team has ensured the successful tours of several groups of over 200 people this year. Burj Al Arab Tour Ferrari World It's that time of the year again! Your clients must be finalizing their Christmas & New Year-getaways but this also is the time to start making bookings for their upcoming summer vacations. To cater to their requirements, we have recently launched our series of group departures for Europe, Far East and Dubai! Through our focused efforts and with the continued support from you, I am confident that in the coming year we will add new dimensions to the Group’s success and further consolidate our leadership role in the global travel industry. I firmly believe that having talent at all levels, which are naturally linked to innovation, corporate governance, business ethics, commitment and continuous learning, will enable us to outperform and meet our obligations as an organization. On a concluding note, I take this opportunity of thanking all those who have been associated with the Group including our customers, guests, employees and all other stakeholders who have extended their unstinted support to us. We assure that we shall strive for the best to provide customer delight in all our endeavors. Ski Dubai Burj Khalifa Tour Best Avanish Sharma Managing Director FOR MORE INFORMATION PLEASE CONTACT: (M): +971 435 111 35, +971 50 1818 208 www.bontontours.com Email: dubaiinfo@bontontours.com Suite No. 607, 6th Floor, Bank Street Building, Khalid Bin Al-Waleed Road, Bur Dubai, P O Box 113652, Dubai, U.A.E. Corporate Profile Testimonials Bonton Holidays Pvt. Ltd., India Bonton Holidays Pvt. Ltd. is a travel management company established in India with the single aim of providing travelers a hassle free holiday and travel experience. The Company is an expert in providing holiday packages for domestic and international destinations. The Company today has grown in prominence to become one of the leading leisure holidays management company having offices in over fifteen cities across the country and has built a strong network of over 2,200 agents who actively deal with the Company. Other than providing holiday packages, hotel bookings, airticketing and excursion options for holiday travelers, the Company has in increased its presence in the corporate travel division. The Company has handled incentive movements as well as events for many of the top business houses in India. We are thankful to you for arranging amazing Europe Tour for the members of JCI Marine Lines. We are thankful to Mr. Shivram who was the tour manager whose hard efforts and excellent knowledge about tour places made us enjoy this tour. - Jc. HGF Mukesh D. Chandan, President In our quest to provide best-in-class services, the team continuously strive to add more products and destinations giving our clients numerous choices for selecting their dream vacation. The overwhelming response for our series of group departures to the Middle East, Far East, USA and Europe has egged us to come up with the series for this year as well. We have added to our product suite providing our clients with wider variety of options and adding more destinations and dates for the series. Bonton Tours & Travels LLC, Dubai Bonton Tours & Travels LLC was established in Dubai, UAE as a Destination Management Company providing services to the travel agent community from across the world for their clients’ requirements in the UAE. The Company has been authorized by the regulator to issue tourist VISA for the UAE, has its own fleet of over 25 vehicles (from 50-seater luxury coaches to 4*4 landcruisers to luxury saloon cars), has its own 110-ft luxury yacht, is IATA accredited and enjoys a privileged position among the hotel fraternity in the UAE. The Company has been awarded numerous awards by various sightseeing/ activities companies in the UAE and provides outbound services for the local market. The travel trade community in the UAE recognizes Bonton Tours & Travels LLC as amongst the top consolidators in Dubai. Bonton Tours LLC, Abu Dhabi Bonton Tours LLC is the latest venture of the Bonton Group. The Company has been established in Abu Dhabi, the capital of the UAE with the vision of providing its clients local coordination and services for the region. With the rise of Abu Dhabi as a tourist hub in the past few years, the attractions offered by the destination and activities available in the region, there is an overarching need for a travel company from the region who understands the needs of the tourist and has knowledge and experience in delivering world class services. Bonton Tours LLC, Abu Dhabi has been established to bridge this gap and ensure that our clients never have to look for another travel partner across the UAE. I would like to put on record my appreciation for the extremely successful completion of our most premium Club Trip - Club Nippon Convention to Switzerland and Paris. Every Club Nippon dealer was happy with the itinerary, arrangements and the always ready to help and warm tour guides who made the trip very memorable. - C Venugopal VP & Business Head, Nippon Paint India Pvt. Ltd. We went on a family holiday after 5 years. We chose Bonton for our USA Tour because of what we had heard about them. The tour was very well planned and we covered everything that we wanted to see. The staff at Bonton helped us to it in our holiday in our budget thus ensuring all 5 of us could travel. Bonton rocks111 - Rajendra Shivlingvalkar It was fantastic company in the tour of Dubai with all of you. The services, hotel and overall arrangements ensured that the whole group had the best tour possible. I thank all of you for a wonder full time and the association. Vishwash Gupta (Architect) 02 | Corporate Profile Additional information about this destination is available at bontonholidays.com Additional information about this destination is available at bontonholidays.com Testimonials | 03 Bonton Yacht offers the best luxury cruising experience in the UAE. We offer professional service and believe in satisfying our clients to the highest level. ENJOY A LAVISH AND SPECTACULAR TIME WITH BONTON YACHT SERVICES! If you are searching for a calming, soothing and peaceful escape or an exciting activity at sea, Bonton Yacht is the perfect choice for you, your family and friends. Relax and chill out as you cruise all over Dubai, the city that has emerged out of the desert to become one of the most sophisticated and cosmopolitan destinations in the region. The coastline will give you a superb view of Jumeirah Palm, Burj AI Arab, Atlantis and Dubai Marina. Our luxury yacht can provide a very special holiday experience for families and friends, whether on a private or corporate cruise. A spacious Event Hall, a top lounge, an attractive deck and beautifully designed seven bedrooms offer you a perfect set-up for an amazing experience. Our newly designed lounge creates the perfect atmosphere for a quite conversation while the oor invites you to celebrate your birthday, anniversary, conferences or reunion parties. Just dance the night away to the sounds of the Marina Bay. Whatever your plans, we will make it a memorable one. We are a team of dedicated, dynamic and experienced professionals providing Premier Yachting Services, organizing Breakfast and Sunset cruises, Gala Dinners & Sightseeing cruises of Dubai Marina, The Palm Jumeirah and a view of Modern Dubai. We can provide add-ons to meet your customized requirements. Depending on your suggested itinerary we make sure your charter includes everything that you could possibly want or need and also arrange for you to be picked up and dropped off in any luxury car of your choice for an over-all wonderful experience. For a small fee, you can have your very own hostess onboard the yacht to add a personal touch to your experience. We can also custom decorate the yacht and offer personalized cake options perfect for your special occasions. Charter Packages include: • Cruise around the Palm Island, Burj Al Arab, World Island • Water, soft drinks and light snacks on board • 5 star restaurant catering depending on guest requirement • Experienced crew to assist you • Pick up and Drop off service Whether you are visiting the UAE for leisure or business, taking a cruise on the blue water of the Gulf, swimming in the warm sea, and enjoying a chilled drink as the sun goes down, this is an opportunity not to be missed! Tour Managers & Coaches Food & Hotels Tour Managers Food For all group tours, we provide you with a Tour Manager who is there to help you throughout your tour providing you with comfort and a ready solution for your needs during the tour. Our caring managers are trained in the Bonton model of etiquettes being cordial and welcoming to all our guests as well as experienced to handle any exigencies that may arise on the tour. Our Tour Managers speak English and a variety of Indian local languages perfectly suited to assist you during the tour. At Bonton, we strive to ensure that our valued clients get the comforts of home during the tour. Hence, we go the extra mile in trying to get Indian meals in all our group departures. Moreover, in most of the hotels for the group departures, we provide American Buffet Breakfast that gives you the options of vegetarian, non-vegetarian, hot meals, cold spreads as well as a variety of fruits and juices to get you ready and prepared for the day ahead. Lunches and Dinners consist of a variety of foods from vegetarian to Jain meals to nonvegetarian meals. Coaches For most of the group tours, you will spend a significant amount of time in a coach as you are guided to a panoramic view of cities and places while moving from one memorable location to another. Depending on the size of the group, Bonton provides you a host of coaches right from 15-seaters to 50-seaters. Most of our coaches come with the comfort of air-conditioning, reclining seats with builtin head-rests, adjustable air vents and sufficiently large windows enabling you to catch every glimpse and wonders of the tour. Moreover, coaches especially for the European and USA tours comes with built-in emergency washroom facilities as we understand that they may be required during the long distances that you cover during the tour. For your convenience, we ensure stops at regular intervals where you can get access to snacking facilities. Hotels We care for your comfort. Hence, for all Bonton Group Departures, we book hotels/apartments of minimum three star category. Depending on selected group departure, the hotel category could vary from three star hotels/apartments, three star deluxe hotels/apartments, four star hotels/ apartments, four star deluxe hotels/ apartments, suites to five star hotels/ apartments. All the hotels/ apartments that we select for your stay are visited and assessed by our quality assurance managers to ensure that they meet our standards for a comfortable stay. Although, we try to book all hotels/apartments near or at the city centre, in some cases, we may intentionally choose a location that is convenient according to itinerary but might be away from the city centre. Most of the hotel/apartment rooms provided in group departures are on twin sharing basis. Please inform your rooming preference at the time of booking so that we can try to arrange the room as per your requirement. In Europe, the size of the hotel/apartment rooms are significantly smaller than in most parts of the world. Moreover, in certain parts of Europe and in London, hotels may not be equipped with air conditioners due to the weather conditions in that region. 06 | Tour Managers & Coaches Additional information about this destination is available at bontonholidays.com Additional information about this destination is available at bontonholidays.com Food & Hotels | 07 Information on Visa It is necessary for you to ensure that you have the appropriate passport, which is valid for at least six months subsequent to the scheduled date of return from the tour to India. For guests travelling to Malaysia, please ensure that the minimum validity of the passport should be at least nine months subsequent to the scheduled date of return from the tour to India. Furthermore, you will be required to take the appropriate visas for going on the tour. We provide you visa guidance services for which we will charge you. Such charges may include not only the actual visa charge and costs incurred but also our service charge. Please note that UK and USA visa will have to be obtained by you directly; however, we may assist you in preparing and submitting the visa application based on documents provided by you. Even if you do not get your visa, you will be liable to pay the applicable charges. If you already possess a visa or wish to do the visa(s) on your own, you would be entitled only for the refund of actual visa(s) cost and the portion of charges attributable to our service charges will still have to be paid by you. It is your responsibility to promptly furnish to us all documents required for application of your visa(s) etc. latest by two months before the departure date. In fact, in the current scenario it would be far more prudent to furnish all documents at least four months before the departure date. Given the security concerns and the over-cautious approach adopted by embassies and consulates, visa processing can take quite long. Please note that we may receive documents submitted late but we are not responsible for rejection or non-receipt of visas due to inadequate or late submissions. You are required to furnish only genuine documentation and may be required to furnish original documentation. Granting / rejection of visas is the sole discretion of the respective embassy / consulate. We only act as a facilitator for obtaining visas. You may be required to appear personally before embassy / consulate for any interview(s) / providing biometrics. The Company shall under no circumstance be held liable or responsible for rejection of visas and any other incidental or consequential loss, damage, cost or expense. You undertake not to proceed legally against the Company for such rejection of visas, unless there is a manifest error committed by the Company. We would not be responsible in any manner whatsoever for any clerical error done by the concerned embassy / consulate regarding the name, attachment of wrong photograph, duration and type of visa (single / multiple entry) or passport number. We always use services of reputed courier companies for the purpose of transmission of passports to the embassies / consulates and to our clients in various cities. We will not be responsible for any loss or damage whether direct, indirect, incidental or consequential caused due to transmission delays or loss of passport or documents in the course of transmission of documents by us to the embassy or to you or in the course of transmission of documents by the embassy / consulate to us. We would however, make best attempts to trace your documents or assist you in obtaining alternative / certified copies of the lost documents. If you are unable to travel on the tour originally booked by you because either you could not get your visa in time or due to an error of the part of the embassy / consulate, an incorrect visa is issued to you, you shall have the option to postpone your tour to any other future date or transfer your tour to any other tour and in such case the amendment fee for shall apply, in addition to cancellation charges. Please note that if the rejection of visa is intimated by the embassy / consulate within the cancellation period specified in the section titled CANCELLATION OF BOOKING BY YOU then the cancellation charges as appearing in that section shall apply. Please further note that for the purpose of ascertaining the applicable cancellation rates, the cancellation would be deemed to have been made on the date we receive intimation of visa rejection from the consulate / embassy. Should you choose to reapply after visa rejection, then you shall do so at your own risk and cost. If the visa is rejected a second time, the applicable cancellation rates shall be based on the date of receipt of intimation of the rejection of second visa application and so the charges shall be much higher than the rates which would have applied on the first rejection. Should we not receive any intimation from the consulate / embassy either accepting or rejecting a visa application before the departure date of your tour, the maximum cancellation charges shall apply. The cancellation charges shall apply in addition to the retention of visa service charges. 08 | Information on Visa Additional information about this destination is available at bontonholidays.com time together Group Holidays Quality holidays for groups of all sizes Europe Dil Se 14 Nights/15 Days Tower & more iconic miniatures. Overnight in Amsterdam. (B, L, D) Day 12: Amsterdam City tour - Royal Palace, the National Monument, Skinny Bridge, the Albert Cuyp Market & windmill on river Amstel, Enjoy Amsterdam Canal Cruise, Visit to Keukenhof (till 20th May). Overnight in Cruise to London. (B, L, D) Ireland Den. To India ENGLAND London Day 13: London city tour - Tower Bridge, River Thames, Hyde Park, Big Ben, Westminster Abbey, St. Paul's Cathedral, Piccadilly Circus, Nelson's Column at Trafalgar Square, Buckingham Palace, Oxford Street, Tower of London. Swami Narayan Temple Darshan, Entrance of Madame Tussauds Wax Museum. Overnight in London. (B, L, D) NETHERLANDS 2 Amsterdam 2 Brussels BELGIUM GERMANY Paris 3 Czech Rep. Titisee FRANCE Day 14: Ride on London Eye - Taking a 30-min ride on famous world's tallest Ferris wheel. Free time for shopping. Overnight in London. (B, L, D) AUSTRIA Zurich Vaduz Innsbruck Lucerne 3 1 SWITZERLAND Slov. Venice 1 Day 15: Return flight to India. (B) 1 Pisa Spain 1 Rome ITALY From India Itinerary Day 1: Arrive at Rome. Free time to relax and recover from jet lag. Overnight in Rome. (D) Day 2: Rome City tour - Arch of Constantine, Circus Maximus, Trevi Fountain & the Colosseum. Later proceed to Vatican City Museum, Sistine Chapel & St. Peter's Square with St. Peter's Basilica. Visit city of Pisa - Photostop at Leaning tower of Pisa & Field of Miracles. Overnight in Pisa. (B, L, D) Day 3: Proceed to Florence - Birds Eye View at Piazzale Michelangelo Point & Statue of David. Arrive in Venice. Venice city tour via canal cruise Tronchetto Pier to Piazza San Marco. Visit to Murano Glass Showroom. Enjoy optional Gondola ride. Overnight in Padova/Venice. (B, L, D) Day 4: Proceed to Wattens - Visit Swarovski Crystal Worlds Museum. Later proceed for city tour - Golden Roof or 'Goldenes Dachl' the Imperial Church and the 'Hofburg' or Imperial Palace. Overnight in Innsbruck. (B, L, D) Day 5: Visits Rhine Falls & Arrive in Switzerland - Drive through Vaduz. Enroute visit Rhine Falls, Photostop at Zurich lake. Overnight in Switzerland. (B, L, D) Day 6: Mount Titlis with Ice Flyer Experience 'Titlis Rotair' with Ice Flyer (subject to operation), Lucerne city tour - Lion Monument, Kappelbrucke Wooden Bridge, Lake Lucerne Cruise. Overnight in Switzerland. (B, L, D) 10 | Europe Dil Se Day 7: Drive through Black Forest, Cuckoo Clock factory, Lake Titisee - Drive through Black Forest, a wooden Mountain range in South western Germany bordered by Rhine Valley to the west & South. Visit to Lake Titisee, famous for shopping Cuckoo Clocks. Overnight in Switzerland. (B, L,D) Day 8: Scenic Drive to Paris. Enjoy Optional Lido show in evening. Overnight in Paris (B, L, D) Day 9: Paris city tour - Louvre Glass Pyramid, Garnier's Opera, Place de la Concorde, Champs Elysees, Napoleanic Arc de Triomphe, Hotel des Invalides, Eiffel Tower 3rd Level & Siene River Cruise. Overnight in Paris. (B, L, D) Day 10: Full Day excitement at Disneyland. Proceed to experience the excitement at Disneyland, Paris, commonly known as Euro Disney. When the kids have had their fun, the grown-ups can indulge themselves with the designer outlet shopping in nearby Marne la Vallé e. Enjoy various rides and shows like It's a Small World and Space mountain. Meet your favorite cartoon characters like Mickey, Minnie, Pooh and Donald. Overnight stay in Paris. Overnight in Paris. (B, LC, D) Day 11: Brussels City Tour includes St. Michel, St. Gudula Cathedral, Galeries Saint Hubert, Grand Place & Photostop at Atomium and the Mannekin Pis. Visit Mini Europe (if not Keukenhof in Amsterdam) miniature of Tower Bridge, Leaning Additional information about this destination is available at bontonholidays.com Best of Europe 21 Nights/22 Days Swarovski Crystal World & Museum at Wattens. Arrive in Innsbruck in the evening. Proceed for walking city tour - Inns River, Golden Roof & Maria Theresien Strasse. Overnight in Innsbruck. (B, L, D) Ireland ENGLAND Day 12: Full Day Excursion to Salzburg - Visit Mirabella Gardens followed by walking city - includes Salzach River, Mozart's birth place, Getreide Gasse, Linzer Gasse, Residenz Fountain & Salzburg Cathedral. Overnight in Innsbruck. (B, L, D) Amsterdam 1 1 Brussels BELGIUM GERMANY 1 Mannheim Paris 2 Titisee Munich Vaduz 3 Innsbruck Salzburg Zurich /Engelberg 2 FRANCE Day 14: Visit Ferrari Museum, Medona - Birds Eye View at Pizzale Michelangelo Point & photostop at Statue of David. Overnight in Rome. (B, L, D) Day 16: Arrival Pisa, Visit Square of Miracles with photostop at Leaning Tower of Pisa. Overnight in Pisa. (B, L, D) NETHERLANDS London 2 Day 13: Guided Walking Venice Island City Tour Bridge of Sighs, Doge's Palace, Bell Tower, St. Mark's Square & Basilica & Gondola Ride in the famous canals of Venice. Visit Glass blowing factory. Overnight in Padova. (B, L, D) Day 15: Full Day Guided City tour of Rome Tiber river, Roman Forum, Trevi Fountain, Circus Maximus & Piazza Venezia. Photostop at Colosseum - Visit the Vatican city - Vatican Museum, Michelangelo's Frescoes, the Last Judgement, Sistine Chapel, St. Peter's Basilica & Michelangelo's famous Pieta. Overnight in Rome. (B, L, D) Den. From India AUSTRIA SWITZERLAND Venice/ Padova 1 Nice Madrid 1 SPAIN 2 Florence 1 Barcelona 2 1 Pisa 1 Rome ITALY To India Itinerary Day 1: Arrive at London. Experience London Eye Flight in the evening. Overnight in London. (D) Day 2: Swami Narayan Temple Darshan, Visit to Madam Tussauds Wax Museum. London City tour - Tower Bridge, Piccadilly Circus, Westminster Abbey, Big Ben, River Thames, Trafalgar Square, Houses of Parliament & Hyde Park. Free time for shopping at Oxford/ Bakers street. Overnight in London. (B, L, D) Day 3: London to Paris via Eurotunnel. Arrive in Paris. Visit Eiffel tower - Top level. Paris city tour - Champs Elysees, Place de la Concorde & L'Arc de Triomphe. Enjoy Seine river cruise. Overnight in Paris. (B, L, D) Day 4: Full day excitement at Disneyland. Enjoy various rides and shows like It's a Small World and Space mountain. Meet your favorite cartoon characters like Mickey, Minnie, Pooh and Donald. In the evening gear upto experience world famous “ Lido Cabaret Show” . Overnight in Paris. (B, LC, D) Day 5: Brussels City Tour - On arrival enjoy a photo stop at Atomium followed by an orientation tour of the Grand Place, Town Hall, Guild Houses, Serclaes Monument & Manneken Pis. Overnight in Brussels. (B, L, D) Day 6: Visit Mini Europe (if not Keukenhof in Amsterdam) miniature of Tower Bridge, Leaning Tower & more iconic 12 | Best of Europe miniatures,. Visit Keukenhof Tulip Gardens (From 20th March to 18th May), Photostop at Holland's Windmill, visit Cheese and Clog shoe factory & Amsterdam Canal Cruise. Overnight in Brussels. (B, L, D) Day 7: Photostop at Cologne Cathedral - Arrival in Mannheim . Overnight in Mannheim. (B, L, D) Day 8: Drive through Black forest, and Lake Titisee to shop famous Cuckoo clocks. Rhine Falls at Schaffhausen (Neuhausen), with Boat ride & photostop at Zurich Lake.Overnight in Switzerland. (B, L, D) Day 9: Mt. Titlis with Lunch on Top - Visit Engelberg - Mt. Titlis to experience 'Rotair Titlis' & visit Ice Grotto for Ice Flyer ride. Cliff Walk Experience & Snow sliding (subject to operation). Lucerne city tour - Lion Monument & Kappelbrucke Wooden Bridge. Free time for shopping. Enjoy Lake Lucerne cruise. Overnight in Switzerland. (B, L, D) Day 10: Visit Mt. Jungfraujoch - Experience Cogwheel train experience to Jungfraujoch via Kleine Scheidegg station. Visit Ice Palace, Ice Sculpture, Sphinx Terrace and lots of other activities . Free time at the Interlaken city for shopping. Overnight in Switzerland (B, L, D) Day 17: Arrival Nice, City tour of Nice - Town Hall & Waterfront area. Overnight in Nice. (B, L, D) Day 18: Day Excursion to Monter Carlo - En-route to Monte Carlo, Visit the perfume factory, Palace of Prince Rainier & world's oldest SBM Casino. Overnight in Nice. (B, L, D) Day 19: Enjoy Cannes Orientation city tour. Free time at Barcelona beach front on arrival. Overnight in Barcelona. (B, L, D) Day 20: Barcelona - Visit to Gaudi's Sagrada Familia Cathedral followed by city tour - Olympic stadium, colorful La Ramblas, Statue of Christopher Columbus. Cable car ride to Montjuic & Tibidado hill. Enjoy the Flamenco show. Overnight in Barcelona. (B, L, D) Day 21: Barcelona - Madrid - On arrival at Madrid, proceed for city tour - Royal Palace from outside, Plaza de Espana, Cervantes Statue & Cibeles Fountain. Overnight in Madrid. (B, L, D) Day 22: Return Flight to India. (B) Day 11: Innsbruck city tour - Drive through Vaduz. Visit Additional information about this destination is available at bontonholidays.com Additional information about this destination is available at bontonholidays.com Best of Europe | 13 European Masti 11 Nights/12 Days world's first shopping mall-Galeries Saint Hubert, Grand Place and the famous statue of the cheeky boy-the Mannekin Pis (photostop). Visit Mini Europe (if not Keukenhof in Amsterdam) miniature of Tower Bridge, Leaning Tower & more iconic miniatures. Arrive in Amsterdam by evening . Overnight in Amsterdam. (B, L, D) To India NETHERLANDS Amsterdam Day 12: Return flight to India . (B) 1 Brussels BELGIUM GERMANY Paris 3 Titisee FRANCE Vaduz Lucerne 3 AUSTRIA Innsbruck 1 SWITZERLAND Venice/ Padova 1 1 Pisa 1 Rome ITALY From India Itinerary Day 1: Arrive at Rome. Arrive in Rome , Rome is a glorious architectural patchwork, a living masterpiece. Overnight in Rome. (D) with Ice Flyer (subject to operation), Lucerne city tour - Lion Monument, Kappelbrucke Wooden Bridge, Lake Lucerne Cruise. Overnight in Switzerland. (B, L, D) Day 2: Rome City tour - Includes at Arch of Constantine, Circus Maximus, the legendary Trevi Fountain and photostop at the Colosseum. Later proceed to Vatican City - Museum, Sistine Chapel & St. Peter's Square with St. Peter's Basilica. Visit city of Pisa - Photostop at Leaning tower of Pisa & Field of Miracles. Overnight in Pisa. (B, L, D) Day 7: Drive through Black Forest, Cuckoo Clock factory, Lake Titisee - Drive through Black Forest, a wooden Mountain range in South western Germany bordered by Rhine Valley to the west & South. Visit to Lake Titisee, famous for shopping Cuckoo Clocks. Overnight in Switzerland. (B, L,D) Day 3: Proceed to Florence - Birds Eye View at Piazzale Michelangelo Point & Statue of David. Arrive in Venice. Venice city tour via canal cruise Tronchetto Pier to Piazza San Marco. Visit to Murano Glass Showroom. Enjoy optional Gondola ride. Overnight in Padova/Venice. (B, L, D) Day 4: Proceed to Wattens - Visit Swarovski Crystal Worlds Museum. Later proceed for city tour - Golden Roof or 'Goldenes Dachl' the Imperial Church and the 'Hofburg' or Imperial Palace. Overnight in Innsbruck. (B, L, D) Day 8: Scenic Drive to Paris. Enjoy Optional Lido show in evening. Overnight in Paris. (B, L, D) Day 9: Paris city tour - Louvre Glass Pyramid, Garnier's Opera, Place de la Concorde, Champs Elysees, Napoleanic Arc de Triomphe, Hotel des Invalides, Eiffel Tower 3rd Level & Siene River Cruise. Overnight in Paris. (B, L, D) Day 5: Visits Rhine Falls & Arrive in Switzerland - Drive through Vaduz. Enroute visit Rhine Falls, Photostop at Zurich lake. Overnight in Switzerland. (B, L, D) Day 10: Full Day excitement at Disneyland. Get set to experience the Disney Magic as you visit Eurodisney - where dreams come to life. Experience a super-fun, stress-free adventure that will fill your day with enough magic to last forever. Enjoy the many rides on offer at the park (all included). Meet your favorite cartoon characters like Mickey, Minnie, Pooh and Donald. Overnight stay in Paris. Overnight in Paris. (B, LC, D) Day 6: Mount Titlis with Ice Flyer - Experience 'Titlis Rotair' Day 11: Brussels City Tour - St.Michel, St. Gudula Cathedral, the 14 | Europen Masti Additional information about this destination is available at bontontours.com Mini-Europe is above all an “invitation to travel”. The chimes of Big Ben, the gondolas in front of the Doge’s Palace, the Grand-Place in Brussels, the Acropolis... an animated tour with visual and sound effects along 350 miniatures and attractions recreated down to the smallest detail at the scale 1/25. Big Ben is 4 m high. With its hight of 13 m, the Eiffel tower projets above a 3-storey building ! Additional information about this destination is available at bontonholidays.com Europen Masti | 15 Swiss Paris 6 Nights/7 Days Itinerary Day 1: Arrive at Zurich - Proceed for the hotel Check-In. Later proceed for Zurich city tour. Overnight in Switzerland. (D) To India Day 2: Mount Titlis experience - Experience 'Titlis Rotair' with Ice Flyer, Clift Walk and Snow Slides (subject to operation). Visit Lucerne. Enjoy Lucerne city tour - Lion Monument, Kappelbrucke Wooden Bridge & shopping. Overnight in Switzerland. (B, L, D) Day 3: Drive through Black Forest, visit to Lake Titisee - Drive through Black Forest, a wooden Mountain range in south western Germany bordered by Rhine Valley to the west & South. Visit to Lake Titisee, famous for shopping Cuckoo Clocks. Overnight in Switzerland. (B, L, D) Day 4: Scenic drive to Paris. Enjoy optional Lido Show in the evening. Overnight in Paris. (B, L, D) Day 5: Paris city tour - Louvre Glass Pyramid, Garnier's Opera, Place de la Concorde, Champs Elysees, Napoleonic Arc de Triomphe, Hotel des Invalides & Eiffel Tower 3rd Level and Siene River cruise. Overnight in Paris. (B, L, D) Paris 3 FRANCE Lucerne/ Engelberg 3 SWITZERLAND Day 6: Full day excitement at Disneyland Paris Theme Park. Overnight in Paris. (B, LC, D) Day 7: Return flight to India. (B) From India 16 | Swiss Paris Additional information about this destination is available at bontontours.com USA East Coast Tour USA West Coast Tour 6 Nights / 7 Days 6 Nights / 7 Days Itinerary Itinerary Day 1: Arrival in New York. Free time at Times Square. Overnight in New York. (D) Day 1: Arrive at Las Vegas - Proceed for Orientation City tour on Double Decker Bus (subject to operation). Overnight in Las Vegas. (D) Day 2: Proceed for boat cruise to The Statue of Liberty. Later, New York city tour - Empire State Building. Illumination Tour of Manhattan in Open Double Decker Bus - Times Square, Greenwich Village, Soho, Little Italy, Manhattan Bridge, Brooklyn Bridge & Lower East Side. Overnight in New York. (B, D) Day 3: New York - Philadelphia - Hershey - Washington DCEnjoy land & water sightseeing on a duck tour. Experience chocolate making tour in Hershey. Overnight in Washington DC. (B, D) Day 4: Washington DC - Smithsonian - Enjoy shopping time at Fashion center at Pentagon, visit Smithsonian Air & Space Museum & DC guided city tour. Overnight in Washington DC. (B, D) Day 2: Day free or Optional Grand Canyon Tour, plus heli ride & canyon river boat ride. Overnight in Las Vegas. (B, D) CANADA To India Niagara 2 2 From India Luray Caverns Day 5: Washington DC - Capitol Hill - Niagara Falls - Enjoy a guided tour of Capitol Hill. Later, proceed to Niagara Falls. Overnight at Niagara Falls. (B, D) Day 6: Niagara Falls - Niagara Adventure Theater & watch IMAX Show. Enjoy the Maid of Mist boat ride & Cave of the Winds, visit Niagara Gorge Discovery Center & Aquarium of Niagara & enjoy Niagara Falls by night – illumination tour. Overnight at Niagara Falls. (B, D) 2 Washington UNITED STATES OF AMERICA From India Day 3: Las Vegas - Los Angeles - Enjoy Los Angeles city tour covering major landmarks including Kodak theatre, Hollywood walk of fame & Hollywood sign. Overnight in Los Angeles. (B, D) Day 4: Full day Universal Studios Tour - Get ready for the ultimate Hollywood experience!. Find a full day of action-packed entertainment all in one place: thrilling theme park rides and shows, a real working movie studio, and Los Angeles’ best shops, restaurants and cinemas at City Walk. Universal Studios Hollywood is a unique experience that’s fun for the whole family. Overnight in Los Angeles. (B, D) Day 5: Proceed to Monterey Bay. Enjoy 17 miles scenic drive. Overnight in Los Angeles. (B, D) Day 7: Return flight to India. (B) 18 | USA East Coast Tour New York To India 1 San Francisco 2 Las Vegas 1 Monterey Bay 2 Los Angeles UNITED STATES OF AMERICA Day 6: Proceed to San Francisco. Enjoy the San Francisco cable car, Bay Cruise, City tour - fisherman’s wharf, Nob hill, Financial district, Twin Peaks, Lombard street, china town, Golden Gate Bridge park, etc. Overnight in San Francisco. (B, D) Day 7: Return flight to India. (B) Additional information about this destination is available at bontonholidays.com Additional information about this destination is available at bontonholidays.com USA West Coast Tour | 19 Panorama East West USA Tour 12 Nights/13 Days landmarks of the city including fisherman’s wharf, Nob hill, Financial district, Twin Peaks, Lombard street, china town, Golden Gate Bridge park, etc. Enjoy an exciting ride on the famous San Francisco cable car (if operational). This is a ride like no other in the world! Evening free time at Fisherman’s wharf to enjoy the San Francisco fashion scene. Overnight in San Francisco. (B, D) To India dia From In Day 13: Proceed to airport for your flight back home. (B) Niagara 2 2 New York 1 2 Washington D.C San Francisco 1 Monterey Bay Las Vegas 2 UNITED STATES OF AMERICA 2 Los Angeles Itinerary Day 1: Arrival at New York. Transfer to hotel and check-in. After dinner, free time at Times Square. Overnight in New York. (D) Day 2: Proceed for boat cruise to The Statue of Liberty. Later, New York city tour - Empire State Building. Illumination Tour of Manhattan in Open Double Decker Bus - Times Square, Greenwich Village, Soho, Little Italy, Manhattan Bridge, Brooklyn Bridge & Lower East Side. Overnight in New York. (B, D) Day 3: New York - Philadelphia - Hershey - Washington DC Enjoy a 90 minute duck tour. Experience chocolate making tour in Hershey. Overnight in Washington DC. (B, D) Day 7: Las Vegas - Arrive at Las Vegas & Check-in at hotel. Proceed for fascinating guided Orientation City tour on Double Decker Bus (B, D). Overnight in Las Vegas. Day 8: Day free or Optional Grand Canyon Tour. Enjoy a ride on High roller. Overnight in Las Vegas. (B, D) Day 9: Las Vegas - Los Angeles - Enjoy Los Angeles city tour covering major landmarks including Kodak theatre, Hollywood walk of fame & Hollywood sign. Overnight in Los Angeles. (B, D) Day 4: Washington DC - Smithsonian - Enjoy shopping time at Fashion center at Pentagon, visit Smithsonian Air & Space Museum & DC guided city tour. Overnight in Washington DC. (B, D) Day 10: Full day Universal Studios Tour- Day with the energy and excitement of Universal City Walk, where everything is Always Unexpected. All this and much more. Only at Universal Studios Hollywood, The Entertainment Capital of L.A . Overnight in Los Angeles. (B, D) Day 5: Washington DC - Capitol Hill - Niagara Falls - Enjoy a guided tour of Capitol Hill. Later, proceed to Niagara Falls. Overnight at Niagara Falls. (B, D) Day 11: Proceed to beautiful Monterey Bay. Enjoy the spectacular 17 miles scenic drive and the scenic environs of Monterey Bay. Check-in at hotel. Overnight in Monterey Bay. (B, D) Day 6: Niagara Falls - Niagara Adventure Theater & watch IMAX Show. Enjoy the Maid of Mist boat ride & Cave of the Winds, visit Niagara Gorge Discovery Center & Aquarium of Niagara & enjoy Niagara Falls by night – illumination tour. Overnight at Niagara Falls. (B, D) Day 12: San Francisco - Cable car - Bay cruise - City Tour Proceed to San Francisco. Enjoy San Francisco Bay Cruise – Take an exciting cruise of the bay whizzing past historical and breathtaking sights such as the Golden Gate bridge, Alcatraz island, Downtown, Marina etc. Guided City tour – Visit the famous 20 | Panorama East West USA Tour Additional information about this destination is available at bontonholidays.com Additional information about this destination is available at bontonholidays.com Panorama East West USA Tour | 21 Grand USA with Bahamas Cruise 19 Nights / 20 Days Day 18: Proceed to beautiful Monterey Bay. Enjoy the spectacular 17 miles scenic drive and the scenic environs of Monterey Bay. Check-in at hotel. Overnight in Monterey Bay. (B, D) Day 19: San Francisco - Cable car - Bay cruise - City Tour - Proceed to San Francisco. Enjoy San Francisco Bay Cruise – Take an exciting cruise of the bay whizzing past historical and breathtaking sights such as the Golden Gate bridge, Alcatraz island, Downtown, Marina etc. Guided City tour – Visit the famous landmarks of the city including fisherman’s wharf, Nob hill, Financial district, Twin Peaks, Lombard street, china town, Golden Gate Bridge park, etc. Enjoy an exciting ride on the famous San Francisco cable car (if operational). This is a ride like no other in the world! Evening free time at Fisherman’s wharf to enjoy the San Francisco fashion scene. Check-in to hotel. Overnight in San Francisco. (B, D) CANADA To India dia From In Niagara 2 2 New York 1 2 Washington D.C San Francisco 1 Monterey Bay Las Vegas 2 UNITED STATES OF AMERICA 2 Los Angeles 4 Orlando Day 20: Return flight to India. (B) MEXICO Miami 3 Bahamas Itinerary Day 1: Arrival at New York - Transfer to hotel and check-in. After dinner, free time at Times Square. Overnight in New York. (D) Day 7: Check-out of the hotel and proceed to Buffalo airport for flight to Orlando. Overnight in Orlando. (B, D) Day 2: Proceed for boat cruise to The Statue of Liberty. Later, New York city tour - Empire State Building. Illumination Tour of Manhattan in Open Double Decker Bus - Times Square, Greenwich Village, Soho, Little Italy, Manhattan Bridge, Brooklyn Bridge & Lower East Side. Overnight in New York. (B, D) Day 8: Visit to Epcot Theme Park. Overnight in Orlando. (B, D) Day 3: New York - Philadelphia - Hershey - Washington DC Enjoy land & water sightseeing on a 90 minute duck tour in Philadelphia. Experience chocolate making tour in Hershey. Overnight in Washington DC. (B, D) Day 4: Washington DC - Smithsonian - Enjoy shopping time at Fashion center at Pentagon, visit Smithsonian Air & Space Museum & DC guided city tour. Overnight in Washington DC. (B, D) Day 5: Washington DC - Capitol Hill - Niagara Falls - Enjoy a guided tour of Capitol Hill. Later, proceed to Niagara Falls. Overnight at Niagara Falls. (B, D) Day 6: Niagara Falls - Niagara Adventure Theater & watch IMAX Show. Enjoy the Maid of Mist boat ride & Cave of the Winds, visit Niagara Gorge Discovery Center & Aquarium of Niagara & enjoy Niagara Falls by night – illumination tour. Overnight at Niagara Falls. (B, D) 22 | Grand USA with Bahamas Cruise Day 9: Bahama cruise-Royal Caribbean - Proceed to Port Canaveral Cruise. Overnight on Cruise. (B, L, D) Day 10 & 11: On board cruise. (B, L, D). Day 12: Disembark from cruise and check-in at hotel. Enjoy free day shopping. Overnight in Orlando. (B, L, D) Day 13: Enjoy at Magic Kingdom. Overnight in Orlando. (B, D) Day 14: Las Vegas - Arrive at Las Vegas & proceed for Orientation City tour On Double Decker Bus (when operational). Overnight in Las Vegas. (D) Day 15: Day free or Optional Grand Canyon Tour. Enjoy a ride on High roller. Overnight in Las Vegas. (B, D). Day 16: Los Angeles – Enjoy Los Angeles city tour covering major landmarks including Kodak theatre, Hollywood walk of fame & Hollywood sign. Overnight in Los Angeles. (B, D) Day 17: Full day Universal Studios Tour. Overnight in Los Angeles. (B, D) Additional information about this destination is available at bontonholidays.com Additional information about this destination is available at bontonholidays.com Grand USA with Bahamas Cruise | 23 Hong Kong-Macau & Disneyland 5 Nights/6 Days Itinerary Day 1: Arrival in Hong Kong - Proceed to the Hotel for check-in. Rest of the time at leisure. Overnight in Hong Kong. (D) Day 2: Hongkong City tour - Visit to the Aberdeen Harbour, Repulse Bay Beach, Victoria Peak and Madame Tussaud’s Wax Museum. Enjoy 1 hr night Harbour Cruise Tour. Overnight in Hong Kong. (B, L, D) CHINA “Disney Paint the Night” Nighttime Spectacular To India It all begins with Mickey Magic Paint Brush … From India Day3: Full Fun Filled day at Disneyland - Overnight in Hong Kong. (B, LC, D) HONG KONG 3 Day 4: Arrive in Macau - Transfer to pier for ferry from Hong Kong To Macau and Check-in. Overnight in Macau. (B, L, D) Macau • 2 Day 5: Macau City tour - Visit A-Ma temple and Ruins of St. Paul’s church. Drive past Macau Tower, Kwan Lam Status and much more. In the evening, you can also try your luck at the numerous Casinos (on your own). Overnight in Macau. (B, L, D) Day 6: Depart from Hongkong - Take free bus Shuttle to Macau pier for ferry to Hong Kong Airport for flight back home. (B) Thailand Cambodia KUALA LUMPUR Mickey Mouse has a Magic Paint Brush that can do amazing things! Using his vivid imagination, he is going to paint the night in dazzling Disney dreams of light and the trick is in his special paint! Mickey has harnessed the scintillating powers of Tinker Bell’s pixie dust to enchant his paint. This allows him to create fantastic visions that come to “light” the streets of Hong Kong Disneyland. The visions Mickey has created are inspired by classic Disney and Pixar stories that illuminate the night like wonderful sculptures of light. Here, some of your favorite characters –– Tinker Bell, Sulley & Mike, Lighting McQueen, The Little Mermaid, Belle, Woody and Buzz - dance and play in their luminescent worlds. The Park has also prepared a series of specialty food and beverage options with a glowing and glittering theme to further compliment this brilliant nighttime experience. The captivating journey with tremendous merriment is waiting for you. You may want to enjoy as much fun as you can in all of the 7 themed lands alongside the amazing experience of globally exclusive “Flights of Fantasy Parade” and “Disney in the Stars” Fireworks. Double the fun by visiting the Park twice within a 7-day period with a 2-Day Ticket! Come now to enjoy the all-new “Disney Paint the Night” nighttime spectacular at Hong Kong Disneyland! Book now and visit www.hongkongdisneyland.com for details. 24 | Hong Kong-Macau & Disneyland Additional information about this destination is available at bontonholidays.com Singapore with Malaysia Singapore with Star Cruise 6 Nights/7 Days 5 Nights/6 Days Itinerary Itinerary Day 1: Arrival in Singapore, Night Safari - On arrival proceed for hotel check-in, relax & recover for Night safari. Overnight in Singapore. (D) Day 1: Arrival in Singapore. Proceed for Singapore City tour Statue of Sir Thomas Stamford Raffles, the Parliament House, Suntec City, Fountain of Wealth, City Hall, Orchard Road, view Swiss-the tallest hotel in Singapore. Overnight in Singapore. (D) Day 2: Singapore City Tour - Civic District, the Padang, Cricket Club, historic Parliament House, Supreme Court and City Hall. Proceed to Merlion Park and enjoy the Marina Bay, Singapore Flyer (photostop). Sentosa Island Tour - visit Underwater World, Images of Singapore, Merlion Tower & Songs of the sea. Overnight in Singapore. (B, L, D) Day 4: Arrive in Penang - Option of joining the several shore excursions like Penang City tour or explore the beautiful beaches of Penang on your own. Overnight on board the cruise. (B, L, D) To India Genting 1 2 Thailand Cambodia Day 3: On board Super Star Gemini Cruise: Overnight on board the cruise. (B,L,D) From India Day 4: Singapore - Kuala Lumpur - Genting Highlands - Enroute enjoy a photostop at Batu Caves. Overnight in Genting. (B, L, D) Day 6: Kuala Lumpur City Tour - Sultan Abdul Samad Building, Independence Square, Jamek Mosque, Lake Gardens, Parliament House, National Monument, Kings Palace, China Town and the handicraft centre, photostop of Petronas twin towers and KL towers. Overnight in Kuala Lumpur (B, L, D) Laos Day 2: Shopping and afternoon at Sentosa Island - Enjoy Images of Singapore & Merlion. Visit Underwater World and enjoy spectacular night show of an awe-inspiring display of water, laser and fire effects - Wings of Time. Overnight in Singapore. (B, L, D) Day 3: Day at Leisure for Shopping in Singapore OR Universal Studio. Overnight in Singapore. (B, L, D) Day 5: Genting Highlands - Kuala Lumpur Sun Way Lagoon Enjoy full day at Sun way Lagoon and enjoy theme part experience with over 80 attractions. Overnight in Kuala Lumpur (B, L, D) Vietnam Myanmar KUALA LUMPUR 3 SINGAPORE Day 5: Arrive in Port Klang (Kuala Lumpur) - You can enjoy shore excursion Kuala Lumpur city tour. Overnight on board the cruise. (B, L, D) KUALA LUMPUR From India MALAYSIA Kuala Lumpur Port Klang 2 To India Day 6: Disembark cruise - Arrive in Singapore Cruise Terminal & later transfer to Singapore Airport to board a return flight to India. (B, L, D) SINGAPORE 3 Day 7: Return flight to India. (B) 26 | Singapore with Malaysia Additional information about this destination is available at bontonholidays.com Additional information about this destination is available at bontonholidays.com Singapore with Star Cruise | 27 Middle East Combo 4 Nights / 5 Days Itinerary Day 1: Arrival in Dubai - Experience the rugged mountains, aweinspiring sand dunes, sandy beaches, lush green parks, dusty villages, luxurious residential districts, ancient houses with wind towers and ultra-modern shopping malls. Later, in evening, enjoy Desert Safari with BBQ Dinner with Belly Dance show. Enjoy the delicious taste of true Arabian hospitality. Overnight in Dubai. (D) Day 2: Dubai City tour - Photostop at Dubai creek, visit Al Bastakiya-Al-Fahidi fort Museums, photostop at Jumeirah mosque, Jumeirah Beach & Burj Al Arab. Enroute to Palm Island, stopover at Atlantis - The Palm. Pass by Sheikh Zayed Road, finally stopover at the Burj Khalifa for a photostop. Overnight in Dubai. (B, L, D) Day 3: Arrival in Abu Dhabi - Rest of day at leisure. Overnight in Abu Dhabi. (B, L, D) Day 4: Abu Dhabi City tour - Visit to Sheikh Zayed, Grand Mosque, Mina Zayed port, Heritage Village & Emirates Palace. Later proceed to Abu Dhabi Falcon Hospital. Its highlight is a falcon display museum as well as a facility with free-flying falcons. Overnight in Abu Dhabi. (B, L, D) Day 5: Return Flight to India . (B) The Abu Dhabi Falcon Hospital (ADFH) is the first public institution in the United Arab Emirates providing comprehensive veterinary health care services exclusively for falcons. Established by Environment Agency-Abu Dhabi and opened on 3rd of October, 1999, Abu Dhabi Falcon Hospital has become the largest falcon hospital in the UAE and in the world with a patient influx of more than 67,000 patients in the first fourteen years of existence. Additional information about this destination is available at bontonholidays.com Middle East Combo | 29 Dazzling Dubai 4 Nights / 5 Days BEST OF EUROPE - 21 NIGHTS / 22 DAYS EUROPE DIL SE - 14 NIGHTS / 15 DAYS Component Single Twin Triple Child with bed Child no bed Infant 118450 118450 118450 118450 118450 35000 INR EUR 3290 2350 2330 1880 1515 - Component Single Twin Triple Child with bed Child no bed Infant 113450 113450 113450 113450 113450 35000 INR EUR 2370 1690 1670 1355 1100 - Departure dates for 2015: April -10,17,24 | May -22,29 | June -05,19 Departure dates for 2015: April -03,17,24 | May -11,25 | June -05,19,26 EUROPEAN MASTI - 11 NIGHTS / 12 DAYS SWISS PARIS - 6 NIGHTS / 7 DAYS Component Single Twin Triple Child with bed Child no bed Infant 96950 96950 96950 96950 96950 35000 INR EUR 1855 1322 1305 1060 860 - Component Single Twin Triple Child with bed Child no bed Infant 89450 89450 89450 89450 89450 35000 INR EUR 1135 809 790 650 530 - Departure dates for 2015: April -03,17,24 | May -11,25 | June -05,19,26 Departure dates for 2015: April -10,17 | May -08,22 | June -05,12 USA EAST COAST TOUR - 6 NIGHTS / 7 DAYS USA WEST COAST TOUR - 6 NIGHTS / 7 DAYS Triple Single Child with bed Child no bed Component Twin 110000 110000 110000 80000 80000 INR 2290 2260 3206 1832 1489 EUR Triple Single Child with bed Child no bed Component Twin 110000 110000 110000 80000 80000 INR 2290 2260 3206 1832 1489 EUR Departure dates for 2015: May - 14th, 21st, 28th Departure dates for 2015: May - 14th, 21st, 28th PANORAMA EAST WEST USA - 12 NIGHTS / 13 DAYS GRAND USA WITH BAHAMAS - 19 NIGHTS / 20 DAYS Triple Single Child with bed Child no bed Component Twin 110000 110000 110000 80000 80000 INR 2290 2260 3206 1832 1489 EUR Triple Single Child with bed Child no bed Component Twin 110000 110000 110000 80000 80000 INR 2290 2260 3206 1832 1489 EUR Departure dates for 2015: May - 14th, 21st, 28th Departure dates for 2015: May - 14th, 21st, 28th Itinerary Day 1: Arrive at Dubai - On arrival, transfer to hotel. In the evening, enjoy Dhow cruise with buffet dinner. Overnight in Dubai. (D) Day 2: Dubai City Tour – Proceed for Dubai city tour – photostop at Dubai Creek, continue to Al Bastakiya - Al- Fahidi fort museum, photostop at Jumeirah mosque, Jumeirah Beach & Burj Al Arab. Enroute to the Palm Island, stop-over at Atlantis – The Palm. Pass by Sheikh Zayed Road, finally stop-over at the Burj Khalifa for a photostop. Overnight in Dubai. (B, L, D) Day 3: Desert Safari with BBQ Dinner & Belly Dance – After breakfast later in afternoon take a drive of your lifetime, as you proceed on a Desert Safari tour. Drive in a 4x4 to the interiors of the desert, experiencing the unique thrills of a roller-coaster ride over the sand dunes. The tour takes a break at the sand dune to take in the breathtaking beauty of the setting sun. You can take camel rides, enjoy a Sheesha, feast on a true Arabic BBQ dinner, and scintillate your senses by watching belly dancing, a fascinating dance choreographed to the beats of Arabic music.. Enjoy Tanoura Show. Overnight in Dubai. (B, L, D) Day 4: Day at leisure for shopping or enjoy optional Aquaventure and Lost Chambers. Overnight in Dubai. (B, D) Day 5: Return flight to India. (B) HONGKONG-MACAU & DISNEYLAND - 5 NIGHTS / 6 DAYS SINGAPORE WITH MALAYSIA - 6 NIGHTS / 7 DAYS Component Single Twin Triple Child with bed Child no bed Infant 42950 42950 42950 42950 42950 19000 INR EUR 800 570 550 468 372 - Component Single Twin Triple Child with bed Child no bed Infant 49550 49550 49550 49550 49550 19000 INR EUR 840 600 580 480 390 - Departure dates for 2015: May -01,15,29 | June -12,19,26 | July -03,17,31 Departure dates for 2015: May -01,15,29 | June -12,19,26 | July -03,17,31 SINGAPORE WITH STAR CRUISE - 5 NIGHTS / 6 DAYS Component Single Twin Triple Child with bed Child no bed Infant 63900 63900 63900 63900 63900 19000 INR EUR 450 320 300 260 210 Departure dates for 2015: March -13,27 | April -10,24 | May -15,29 The Bedouin people are a desert-dwelling ethnic group found throughout the Arabian peninsula. While rapid modernization throughout the region has led a majority of these nomadic traders to seek new livelihoods in the cities, it’s still possible for visitors to experience a night in a traditional Bedouin camp. Located in the dunes of the Dubai Desert, these camps offer visitors a glimpse into what it might have been like for a Bedouin family trying to survive in the harsh desert landscape. A typical evening will include a barbecue dinner, shared while seated on Arabian rugs, a belly dancer and time to chat over a hookah used to smoke shisha. MIDDLE EAST COMBO - 4 NIGHTS / 5 DAYS DAZZLING DUBAI - 4 NIGHTS / 5 DAYS Component Single Twin Triple Child with bed Child no bed Infant 32450 32450 32450 32450 32450 19000 INR EUR 380 270 250 218 188 - Component Single Twin Triple Child with bed Child no bed Infant 33450 33450 33450 33450 33450 19000 INR EUR 410 290 270 235 190 - Departure dates for 2015: March -03,06,10,13,17,20,24,27,31 April -03,07,10,14,17,21,24,28 | May -01,05,08,12,15,19,22,26,29 June -02,05,09,12,16,19,22,26,30 | July -03,07,10,14,17,21,24,28,31 Departure dates for 2015: March -03,06,10,13,17,20,24,27,31 April -03,07,10,14,17,21,24,28 | May -01,05,08,12,15,19,22,26,29 June -02,05,09,12,16,19,22,26,29,30 | July -03,07,10,14,17,21,24,28,31 No. Optionals (per person in Euros) 1. 2. Lido Show Gondola Ride Adult Child 85 25 25 Package Includes: Cost of return economy class airfare ex. Mumbai, hotel accommodation, meals, cost of visa, airport transfers, all entrance fees of sightseeing as mentioned in the itinerary, services of a Bonton tour manager or local representative, tips, complimentary travel bag. Package Excludes: Any increase in Airfare, any increase in fuel surcharge or any kind of government sales tax levied by the respective government or statutory bodies, any increase in the rate of exchange leading to an increase in all land arrangements which may come to effect before departure, porterage, laundry, wines and alcoholic beverages, mineral water (unless specified), telephone charges, personal shopping, any extra expenses incurred for changing the route or due to illness, any up-gradation in the room category or airline, anything not specifically mentioned in the itinerary. Government service charge of 3.09% extra. 30 | Dazzling Dubai Additional information about this destination is available at bontonholidays.com Discou upto nt ` 35,000 HOTEL LIST Hotel details for Europe Rome Pisa Florence Padova Nice Brussels Amsterdam Mannheim Innsbruck Engelberg Interlaken Paris : : : : : : : : : : : : 1nt Overnight Cruise Barcelona Madrid London : : : : Hotel Selene Pomezia / Idea Pomezia or similar Hotel Granduca or similar Hotel Palazzo Guadagni or Similar Hotel Tulip Inn Padova or similar Hotel Best Western Roosevelt or Similar Hotel Holiday Inn Express or Similar Hotel Ibis Amsterdam or Similar Hotel Wegener or Similar Hotel Austrotel / Alpinpark or similar Hotel Terrace / Bellevue Terminus or similar Hotel Mattenhof Resort or similar Hotel Ibis Paris Rungis / Ibis Porte de Bagnolet / Park Inn by Radisson at CDG / Millennium CDG or similar Stena Line (Inside cabins) Hotel Aristol or Similar Hotel Regina or Similar Hotel Crowne Plaza Heathrow / Quality Wembley or similar Hotel details for USA New York Washington DC Dulles Niagara Falls Orlando Las Vegas Los Angeles Monterey San Francisco : Hotel Hilton JFK or Similar : Marriott Crystal City or Courtyard Crystal City or Embassy Suites or Similar : Hotel Sheraton by the Falls Niagara or Similar : Hotel Four Points by Sheraton or Similar : Hotel Planet Hollywood or similar Las Vegas : Hotel Doubletree by Hilton Torrance or Similar : Hotel Marriott Monterey or Similar : Hotel Marriott San Mateo or Similar Hotel details for Far East Singapore Genting Kuala Lumpur Hong Kong Macau : : : : : Hotel Grand Chancellor Podium wing or Similar Hotel First world or Similar Hotel Pearl International/ Hotel cititel Express or Similar Hotel royal View or Similar Hotel regency or Similar Hotel details for Middle East Dubai Abu Dhabi : Hotel Panorama Grand or Similar : Hotel Mercure Abu Dhabi Centre or Similar Customized Holidays for you & your family Australian Wonders Naturally New Zealand 10 Nights / 11 Days 8 Nights / 9 Days Itinerary Itinerary Day 1: Arrive at Melbourne - Arrive in Melbourne Tullamarine Airport . Overnight stay at hotel. Harbour to join Sydney Show Boat Indian Dinner Cruise. Overnight at hotel. (B,D) Day 2: Melbourne City tour with Visit to Phillip Island - See Melbourne Town Hall, the Royal Exhibition Buildings and Federation Square with Visits to Royal Botanic Gardens. Later enjoy Philip Island tour. overnight stay at hotel. (B) Day 10: Full day at Blue Mountain with Featherdale Wildlife Park Full day tour of Blue Mountains with Featherdale Wildlife Park. Overnight at hotel. (B) Day 11: Depart Sydney - Return flight to India. (B) Day 3: Arrive in Gold Coast - Arrive in gold coast. Evening at leisure or free time at the Beaches. overnight stay at hotel.(B) Day 4: Enjoy Fun at Dream world-Full day at Dream world. overnight stay at hotel. (B) Day 5: Sea world or Movie World-Enjoy full day at Sea world or Enjoy Movie world . Overnight stay at hotel. (B) Day 6: Arrive in Cairns - Arrive in Cairns. evening at leisure for Shopping. Overnight in Hotel. (B) Day 7: Visit to Great Barrier Reef Cruise - Today Experience Great Barrier Reef Cruise is one of the Seven Wonders of the Natural World and a World Heritage site!. Overnight in hotel. (B) Day 8: Arrive in Sydney-Arrive in Sydney. Sydney’s combination of surf beaches, a sparkling natural harbour and the Sydney Opera House is irresistible. Overnight at hotel. (B) Day 9: Sydney City tour with Sydney show boat cruise -City tour includes Opera House & Harbour Bridge , King Cross & Milsons Point,Manly Beach. Evening proceed to King Street Wharf Darling 34 | Australian Wonders Additional information about this destination is available at bontonholidays.com DAY 1 - Arrive Auckland - Arrival in Auckland, 'The City of Sails', will be met by our local representative and transferred to your hotel. Auckland is one of the most beautiful cities in the world. It is also extraordinary for the diversity of its population, with onethird of its residents born overseas. This makes it a genuine cultural melting pot and the most vibrant city in New Zealand. overnight in Auckland. DAY 2 - Auckland - Waitomo - Rotorua - Travel south through the Waikato region to arrive at Waitomo for a guided tour of the glowworm caves. The highlight of your tour is an unrivalled boat trip through the spectacular Glowworm Grotto. As your eyes adjust to the dark, the walls and roof sparkle with the lights of glowworm larvae. Glide silently through the starry wonderland of the glowworm grotto, your way lit by a myriad of tiny glowworm lights glittering, and reflecting off the water. Continue to Rotorua this afternoon. Rotorua is memorable for striking Tudor-style architecture and beautiful public parks. overnight in Rotorua .(B) DAY 3 - Rotorua - Visit Te Puia Thermal Reserve, Te Puia is the premier Maori cultural centre in New Zealand- a place of gushing waters, steaming vents, boiling mud pools and spectacular geysers , the Agrodome for a sheep and farm show and Rainbow Springs to view trout and wildlife. over night in Rotorua. (B) DAY 4 - Rotorua - Queenstown - Depart on your domestic flight from Rotorua to Queenstown. Queenstown is a great place to visit all year round. Nestled in beside the mysterious Lake Wakatipu, in the Southern Lakes district of New Zealand, Queenstown is a cosmopolitan haven, offering a limitless adventure, southern wine and cuisine, and breathtaking alpine scenery. overnight in Queenstown. (B) DAY 5 - Milford Sound - Travel through Lumsden and Te Anau to the Fiordland National Park. Enter the Eglinton Valley and travel through the man made Homer Tunnel to arrive in Milford Sound. Enjoy a cruise on the fiord before returning to Queenstown. overnight in Queenstown. (B) DAY 6 - Queenstown - A free day to explore the endless optional attractions available. Queenstown offers bungy jumping, jetboating, white water rafting, gondola rides and much more. overnight in Queenstown. (B) DAY 7 - Queenstown - Glacier Region - Journey past Lakes Wanaka and Hawea before turning into the Haast Past and the World Heritage Westland National Park. Continue north to arrive in Fox and Franz Josef Glaciers. overnight in Franz Josef. (B) DAY 8 - Glacier region - Greymouth - Christchurch - Travel north to Greymouth and board the world famous TranzAlpine train. Ascend through lush beech forests past the alpine village of Arthur's Pass before crossing the spectacular Southern Alps. Travel over the fertile Canterbury Plains to arrive in the 'garden city' of Christchurch. Overnight in Christchurch. (B) DAY 9 - Depart Christchurch - Return flight to India. (B) Additional information about this destination is available at bontonholidays.com Naturally New Zealand | 35 South African Safari Chinese Odyssey 9 Nights / 10 Days 6 Nights / 7 Days Itinerary Itinerary Day 1: Arrival in Cape town - Arrive in cape town airport. Overnight stay in Cape Town. Airport for your onward flight to Johannesburg. Arrive at the OR Tambo Airport and transfer to Sun City. Overnight in Sun City. (B) Day 2: Cape town city tour with table mountain - Proceed for City Tour of Cape Town - Table Mountain, Malay Quarter, drive past the Castle & around Table Bay to Milnerton lighthouse, visit Victoria & Alfred Waterfront. Overnight in Cape Town. (B) Day 7: Day at Leisure - Day at leisure or try your Luck at Casino in your resort .overnight in Sun city. (B) Day 3: Full day Cape town - Cape Peninsula Tour - Visit Hout Bay, cruise to Seal Island (weather permitting), visit Cape Point, Kirstenbosch National Botanical Gardens. Overnight in Cape Town. (B) Day 4: Outshoorn- Ostrich capital - Oudtshoorn is the ostrich capital of the world. The world's biggest bird is just one of the many attractions in this area of exceptional contrasts and natural beauty. Overnight at Hotel. (B) Day 5: Enjoy Cango caves, Ostrich farm and Wild life Ranch Cango Caves Discover the highlights of South Africa’s legendary Garden Route – including Wilderness National Park, Cango Wildlife Ranch. South Africa’s Garden Route has an incredible variety of topography and natural beauty. This tour provides you with many opportunities to explore this coastal region where you can see magnificent and increasingly rare animal life and challenge yourself with adrenaline-fueled fun (if you choose). Overnight in Knysna . (B) Day 8: Arrive in Johannesburg - Today drive to Johannesburg. Overnight in Johannesburg. (B) Day 9: Johannesburg city tour - Enjoy Gold Reef city tour .The Gold Reef City complex is built on the site of an old gold mine, and visitors can still descend into the pits and see how the precious metal is extracted. Those in search of their own windfall should head for the casino, where roulette, baccarat, black jack as well as slot machines are on offer round the clock. First time flutterers and hardened high rollers are well catered for. The theme park component of Gold Reef City offers thrills for all ages, with rides including the Anacaonda, the Tower of Terror and a roller coaster which provides a great view towards central Johannesburg on its exhilarating journey. overnight in Johannesburg. (B) Day 10: Departure from Johannesburg - Return flight back to India. (B) Day 6: Knysna - Johannesburg - Suncity Transfer to George 36 | South African Safari Additional information about this destination is available at bontonholidays.com Day 1: Arrive Beijing - Arrival at Beijing international Airport. Enjoy Golden Mask Show in the evening. Overnight in Beijing. Day 2: Beijing - Visit to Tiananmen Square, Forbidden City, Qianmen Street, Temple of Heaven, Hutong tour. Free time for shopping at Silk shop & Tong Ren Tang shop. Overnight in Beijing. (B) Day 3: Beijing - Proceed for Great Wall of China excursion, Beijing 2008 Olympic Center, the Bird’s Nest & Water Cube, Great Wall of Badaling Pass, Jade Factory, Summer Palace, Kunming Lake cruise, shopping. Overnight in Beijing. (B) Day 4: Beijing/Shanghai - On arrival at Shanghai, visit the famous Bund, Huangpo River and the former “Wall Street” of foreign powers, visit to Xintiandi, Pearl shop. Overnight in Shanghai. (B) Day 5: Shanghai - Shanghai city tour - Yu Yuan Garden, Chenghuang Temple, Jade Buddha Temple, Oriental TV Tower, Acrobatics Show in the evening. Overnight in Shanghai. (B) Day 6: Shanghai – Visit to Zhujiajiao water village, shopping at Taobao market. Overnight in Shanghai. (B) Day 7: Departure - Visit the Bund, shopping at Nanjing road. Flight back home. (B) The Temple of Heaven Park is located in the Chongwen District, Beijing. Originally, this was the place where emperors of the Ming Dynasty.It is China's largest and most representative existing masterpiece among China’s ancient sacrificial buildings. First built in 1420, the 18th year of the reign of Emperor Yongle of the Ming Dynasty it was enlarged and rebuilt during the reigns of the Ming emperor Jiajing and the Qing emperor Qianlong. Its grand architectural style and profound cultural connotation give an insight into the practices of the ancient Eastern civilization. Additional information about this destination is available at bontonholidays.com Chinese Odyssey | 37 Turkish Delight Egypt Panorama 7 Nights / 8 Days (8 Nights / 9 Days) Itinerary Itinerary Day 1: Istanbul - Arrival to Istanbul Ataturk Airport. Enjoy Bosphorus Cruise tour to let Istanbul welcomes you in the afternoon. Overnight at the hotel in Istanbul. Day 02: Istanbul - Visit Hippodrome, Blue Mosque, the only mosque with 6 minarets. St Sophia Museum, a great architectural intelligence of Byzantine completeed in 537 AD. Then Topkapi Palace, a great place with treasures. Last stop at Grand Bazaar, one of the largest covered bazaar built in 1464. Return back to your hotel and free evening at leisure. Overnight at the hotel in Istanbul. (B,L) Day 03: Istanbul - Cappadocia – we drive to Kaymakli Underground City ad Pigeon Valley with many different rock formations and hundreds of pigeon houses. Visit Uchisar Castle, the highest point of Cappadocia. Rose Valley, with some great hidden rock-carved churches. Overnight at the hotel. (B,L,D) Day 05: Pamukkale - Cappadocia we lead to Pamukkale via Konya , alonging the Silk Road just as the ancient traders did. We visit Sultanhani Caravansarai and Moseleum of Mevlana , the spiritual father of wherling dervishes. Overnight at the hotel in Pamukkale. (B,L,D) Day 1: Arrival Cairo - Arrival in the land of the Pharaohs. Arrive at Cairo International Airport you will be met and assisted through immigration and customs by our representative and escorted to your hotel. check in to your hotel. Overnight in Cairo . Day 06: Kusadasi - We drive to Pamukkale, a natural site that contains hot springs and travertines, terraces or carbonate minerals left by the flowing water. Visit Hierapolis where is the biggest cemetery of Anatolia. overnight at the hotel in Kusadasi. (B,L,D) Day 2: Visit to Pyramids/ Sleeper Train to Aswan - Visit to the famous Pyramids, The Great Pyramid of Cheops which was built by manual labor, is the largest of the three main Pyramids and is the only survivor of the Seven Great Wonders of the Ancient World, the Pyramid of Chephren, which is the best preserved, and the Pyramid of Mycerinus. Nearby see the Sphinx, a marvelous sight carved out of a natural rocky outcrop, the lion's body stretching 45m, with its paws 15m long. Visit Egyptian Museum. Also visit Khan El Khalili Bazaars for your Shopping tour filled with unique and exotic items from spices and perfumes to jewelry and souvenirs. Later transfer to the railway station to borad the train to Aswan. Overnight on board the train. (B,L,D) Day 07: Kusadasi - Today drive to Ephesus to visit ancient sites and ruins. Temple of Artemis, Library of Celsius, Great Theatre are the masterpieces of this region. we visit the House of Virgin Mary where believed she spent her last days. overnight at the hotel in Kusadasi. (B,L,D) Day 08: Kusadasi - Istanbul - Transfer you to Izmir airport for your flight back home via Istanbul. (B) Day 04: Cappadocia - Visit Goreme, open air museum with finest rock-out churches and frescos. Zelve Valley, to see secular and religious chambers. Devrent Valley, with lovely fairy chimneys. Cavusin village and Chuch of St John the Baptist for a nice panoromic view. Avanos, the center of terra-cotta work since 3000 BC. Our last stop at Ortahisar Village, where is famous with stone houses, narrow streets and beautiful churches. Overnight at the hotel in Cappadocia. (B,L,D) 38 | Turkish Delight Additional information about this destination is available at bontonholidays.com Day 3: Aswan City tour - Visit the High Dam, the Granite Quarries with unfinished Obelisk and the Temple of Philae. Overnight on Cruise (B,L,D) Day 4: Sail to Kom Ombo & Edfu - Sail to Kom Ombo where you will visit the Ptolemaic Temple of Sobek &Haroeris. Sail to Edfu Dedicated to Sobek and Haroeris, the crocodile gods,this temple was constructed during the Roman era and is noted for the engravings on the walls in Kom Ombo. Overnight on Cruise. (B,L,D) Day 5: Visit the temple of Edfu. Sail to Luxor via the Esna Lock Today Visit to famous Edfu temple dedicated to God Horus, represented by the Falcon. This is one of the most beautiful Egyptian temples distinguished by its huge splendid structure that blends Pharoic and Greek architecture. Enjoy the sights of the Nile River from the deck, as your Nile Cruise sails to Luxor via the Esna Lock. we proceed on a tour of Luxor – the city of palaces. Further visit Karnak Temples. Overnight on board the cruise. (B,L, D) Day 6: Visits Luxor - Visit the West Bank necropolis including Valley of Kings, Funerary temple of Queen Hatshepsut and the Colossi of Memnon. Visit Karnak and Luxor temples, a centuries old city of Pylons, Hypostyle Halls, Colossal statues, Shrines and Obelisks. Later Proceed from Luxor to Hurghada Overnight In Hurghada. (B,L,D) Day 7: Day in Hurghada - Enjoy wonderful sunrise safari in Hurghada . Overnight in Hurghada (B,L,D) Day 8: Hurghada- Cairo - Today transfer back to Cairo .Overnight in Cairo. (B,L,D) Day 9: Departure Cairo - Return flight to India . (B) Additional information about this destination is available at bontonholidays.com Egypt Panorama | 39 Exotic Mauritius Royal Dubai 6 Nights / 7 Days (4 Nights / 5 Days) Itinerary Itinerary Day 1: Mauritius - Arrive at Mauritius. Free time. Overnight in Mauritius. (D) DAY 01: Arrival in Dubai & Desert Safari - Arrive in Dubai. Evening Enjoy Desert Safari with Dinner. Bonton Tours with its fleet of 4x4 Vehicles, takes you on a unforgettable & the most memorable Desert Experience of your lifetime. This tour starts in the afternoon and across the desert with photo-stops during an exciting dune drive. The drive continues across the desert until the beautiful sunset. After the Dune bashing you are taken to an authentic campsite, where you have the opportunity to do camel riding, sand boarding and try out a henna design on hands or feet. After working up an appetite enjoy a delicious barbecue dinner and a shisha (the famous Arabic water pipe). Before returning, watch our Belly dancer performing her show. Overnight in Hotel.(D) Day 2: Port Louis - Visit to Pamplemousse. Proceed for Port Louis city tour – Catholic Church, Mosque, High Court building, Port Louis Theatre, French Colonial buildings etc. Enjoy shopping at Caudan waterfront. Overnight in Mauritius. (B, D) Day 3: Vist to IIe Aux Cerfs Island. Overnight in Mauritius. (B, D) Day 4: Day at leisure OR visit to Casela Bird Park. Overnight in Mauritius. (B, D) Day 5: Day at leisure. Enjoy Sega Dance in the evening. Overnight in Mauritius. (B, D) Day 6: South Tour - Visit Model Ship Factory, Trou Aux Cerfs the Volcanic Crater, Curepipe, Garden Village, Grand Bassin Shiva Temple, Black River Gorge, Chamarel Waterfall & Chamarel seven coloured earth. Overnight in Mauritius. (B, D) Day 7: Board flight for your home town. (B) 40 | Exotic Mauritius Seven Colours of Earth, Chamarel - Chamarel Waterfalls and Seven colours of earth is small, yet impressive place to visit. The landscape at Chamarel is truly unique; it is the only place in world where you can find a clay earth of 7 colours at one place. The different shades of colour are believed to be a consequence of the molten volcanic rock cooling down at different external temperatures, but the causes of their consistent spontaneous separation are yet to be fully clarified.It is advisable to visit when it is sunny as you will be able to count the colours by yourself. Additional information about this destination is available at bontonholidays.com Day 02: Dubai City tour - After Breakfast proceed for Dubai City Tour Experience the historical sites and vibrant cosmopolitan life of Dubai on this comprehensive sightseeing tour of the city. See Dubai famous landmarks such as the sail-shaped Burj Al-Arab hotel and beautiful Jumeirah Mosque, and learn interesting details about each attraction from a local guide. Take in views of the city's most picturesque palaces and residential areas, and venture into Bastakiya, Dubai's inspiring old quarter. Cross Dubai Creek by 'abra' (water taxi) and visit the Spice Souq. The tour also includes free time to shop in the glistening Deira Gold Souq!. Overnight at Hotel (B) DAY 03: Ferrari World & Yacht -Proceed to Abu Dhabi to Enjoy Ferrari World . Ferrari World is an amusement park located on Yas Island in Abu Dhabi. It claims to be the largest indoor theme park in the world. In the Evening enjoy Yacht Cruise along the spectacular Dubai coastline and out into the Arabian Gulf. The tour takes off from the dockyard, and as you reach the outer crescent of the Palm Jumeirah Island, you see the spectacular view of the ‘ The Atlantis’. On the other side of the Palm Jumeirah you get to see the beautiful view of the world famous and iconic ‘ Burj Al Arab’ hotel. Overnight at Hotel.(B) DAY 04 : Atlantis Tour & Seawings Plane - Enjoy the Atlantis tour and then in the evening enjoy Seawing plane tour . A journey of sensory overload on-board a Seawings seaplane, into Dubai’s historic past, its present-day modern metropolis and the modern developments of the future. Experience the Emirate’s trade heritage at the Dubai Creek. On a Seawings flight, see Dubai’s world-famous skyline and explore the future of Dubai at The World. Overnight at Hotel.(B) DAY 05: Depart to the Hometown - Return flight back to India. (B) Additional information about this destination is available at bontonholidays.com Royal Dubai | 41 Sri Lanka-Maldives Special (7 Nights / 8 Days) Wherever you wish to go! Itinerary Day 1: Arrive Colombo Enjoy City tour- Arrive in Colombo Airport, Welcome to Sri Lanka - Jewel of the Indian Ocean! enjoy city tour of Colombo includes visit to Hindu and a Buddhist temple, the oriental bazaar at Pettah, the Fort, Bandaranaike Memorial International Conference Hall (BMICH) - an outright gift to Sri Lanka from the People's Republic of China & the old parliament. Also visit Colombo Museum & the folk art centre. Overnight in Colombo. Day 2: Colombo-Nuwara Eliya - Arrive in Nuwara Eliya, enroute visiting the famous location Kitulgala. Kitulgala is the location where Oscar winning film 'Bridge on the River Kwai' was filmed. The beautiful tributary of the Kelani River, over which the bridge was built, is still attracting fans to the picturesque little town of Kitulgala. Overnight in Hotel. (B) Day 3: Nuwara Eliya - Kandy - Arrive in Kandy, enroute enjoy an expo rail ride from Nanuoya to Peradeniya, visit a Tea Plantation and a local factory. Also witness the manufacturing process of the world famous Ceylon Tea. Kandy was the last capital of the Sri Lankan kings and is a World Heritage Site.Visit the Kandy town and bazaar, the arts and crafts centre, a gem museum and a lapidary. Also visit the Temple of the Tooth Relic in Kandy. Thereafter witness a cultural show. overnight in hotel (B) Kandy - Visit the Peradeniya Botanical Gardens, Also Visit to Pinnawala Elephant Orphanage which is home to about 60 elephants found abandoned or orphaned in the wild. Overnight stay in Kandy. (B) Day 5: Arrival in Maldives - Proceed to Colombo Airport for flight to Maldives . Welcome to the Land of turquoise waters, the ultimate in the space of luxurious beach vacations, a plethora of ancient coral reefs, primeval volcanoes and delectable seafood. Overnight in Maldives. (B) Day 6: Day at Leisure - The day is free to explore Maldives on your own or enjoy water sports activities what hotel has to offer. You can even relax in sandy beaches and cooling your eyes by having great views of crystal clear blue waters, fishes etc. Overnight in Maldives. (B) Day 7: Day at Lesuire - The day is free to explore Maldives on your own or enjoy water sports activities what hotel has to offer. You can even relax in sandy beaches and cooling your eyes by having great views of crystal clear blue waters, fishes etc. (B) Day 8: Depart Maldives Enjoy Walking city tour of Male and enjoy shopping depending upon your flight timings Today you will be transferred to Male airport for your flight back India. (B) Day 4: Visit Pinnawala elephant Orphange Botanical Gardens 42 | Sri Lanka-Maldives Special Additional information about this destination is available at bontontours.com Mesmerising Kerala Heavenly Himachal 7 Nights / 8 Days 6 Nights / 7 Days Itinerary Itinerary Day 1: Cochin - Munnar - Arrival at Cochin. Proceed to Munnar. Evening at leisure. Overnight in Munnar. (D) Day 1: Delhi - Shimla - Overnight in Shimla. (D) Day 2: Shimla sightseeing - Visit Kufri, Himalayan Aviary, Jhaku Temple, Sankat Mochan View Point and The Mall Road for shopping. Overnight in Shimla. (B, D) Day 2: Munnar - Proceed to Rajamala (Eravikulam National Park) - the Nilgiri Thars, Lakkam Waterfalls, Echo point, Shooting point and Mattupetty Dam. Speed boating facilities are available here. Overnight in Munnar. (B, D) Day 3: Shimla – Manali - Overnight in Manali. (B, D) Day 3: Munnar - Periyar/Thekkady - Proceed to Thekkady. Afternoon visit Periyar lake. Overnight in Thekkady. (B, D) Day 4: Manali Sightseeing - Visit Hadimba Devi Temple, Vashist Bath and Tibetan Monastery. Afternoon free at leisure and shopping. Overnight in Manali. (B, D) Day 4: Thekkady – Kumarakom - Drive to Kumarakom. Rest of the day at leisure. Try some boating and sunset cruise in Kumarakom backwaters Or visit Kumarakom Bird Sanctuary. Overnight in Kumarakom. (B, D) Day 5: Manali - Rohtang Pass Tour - Full day tour of Rohtang Pass. On the way back to Manali visit the Rahalla falls and Solang Valley. Overnight in Manali. (B, D) Day 5: Kumarakom – Alleppey Houseboat - Overnight in Alleppey Houseboat. (B, D) Day 6: Manali - Chandigarh/Parwanoo - Sightseeing tour of Chandigarh - Rock Garden, Rose Garden, Museum and Art Gallery. Overnight in Chandigarh. (B, D) Day 6: Alleppey – Kovalam - Proceed to Kovalam. Overnight stay at the beach side hotel in Kovalam. (B, D) Day 7: Chandigarh – Delhi - Proceed to Delhi Airport or Railway Station for journey back home. (B) Day 7: Kovalam - Full day at leisure at Kovalam. (B, D) Day 8: Kovalam - Trivandrum - Visit Napier Museum and Sri Padmanabha Swamy Temple. Proceed to airport / railway station for journey back home. (B) Magical Kashmir Fun-Filled Goa 6 Nights / 7 Days 3 Nights / 4 Days Itinerary Itinerary Day 1: Arrival in Srinagar - Day at leisure. Shikara ride to Nehru Park in the evening. Overnight in Houseboat/Hotel in Srinagar. (D) Day 1: Arrival in Goa - Rest of the day is free for beach activities. Overnight at resort in Goa. (B) Day 2: Srinagar – Proceed for local sightseeing - Nishat Garden, Shalimar Garden, Chashme Shahi, Pari Mahal, Shankaracharya temple, Tulip garden. Enjoy shopping at Kashmiri craft & art stores. Overnight in Srinagar. (B, D) Day 2: Sightseeing tour of Old Goa - the basilica of Bom Jesus, St. Cathedral, Church of our Lady of Rosary and Nunnery of St. Monica, Mahalaxmi temple, The Aguada Fort. In the evening, enjoy boat cruise at Mandovi River. Overnight at resort in Goa. (B, L, D) Day 3: Srinagar – Gulmarg - Full day at leisure. Enjoy pony ride or Gondola ride (rope way) to Khillanmarg at your own cost. Overnight in Gulmarg. (B, D) Day 4: Gulmarg – Pahalgam - Enroute visit the Saffron fields, Avantipura Ruins & Anantnag Sulpher Springs. Overnight in Pahalgam. (B, D) Day 3: Day at leisure to explore the beaches of Goa - Anjuna Beach, Colva Beach & Calangute Beach. Overnight at resort in Goa. (B, L, D) Day 4: Flight back home. (B) Day 5: Pahalgam - Visit to Chandanwadi, Snow point or enjoy pony ride (cost not included). Rest of the day at leisure. Overnight in Pahalgam. (B, D) Day 6: Pahalgam – Srinagar - Day at leisure for shopping or Shikara ride to Floating Market (cost not included). Overnight in Houseboat in Srinagar. (B, D) Day 7: Transfer to Srinagar airport for flight back home. (B) 44 | Kerala & Kashmir Additional information about this destination is available at bontonholidays.com Additional information about this destination is available at bontonholidays.com Himachal & Goa | 45 Rajasthan Nilgiri Delights 7 Nights / 8 Days 6 Nights / 7 Days Itinerary Itinerary Day 1: Arrival Jaipur - Pick up from Jaipur Railway Station or Airport and transfer to the hotel. Check in to the Hotel and evening free. Overnight stay at the hotel. Day 1: Bangalore - Bangalore is the capital city of Karnataka state it is well known as Garden city.Visit Lalbagh, Cubbon Park, ISKCON Temple, Vidhana Soudha and finally at Commercial Street for a bit of shopping. Day 02: Jaipur sightseeing - Visiting Amber Fort, City Palace, Jantar Mantar, Birla Mandir and on the way Hawa Mahal and Jal Mahal. Day 2: Bangalore – Mysore (140 km) - Visit Srirangapatna which was the capital of King Hyder Ali and his son Tippu Sultan. Afternoon visit Mysore Palace, Mysore Zoo Evening proceed to world famous Brindavan Gardens. Day 03: Jaipur - Jodhpur (350 km/8 hrs) - Proceed to Jodhpur. Check in to the hotel on arrival and evening free for shopping Day 3: Mysore – Ooty (160 km) - Proceed to Ooty on the way pass through Bandipur and Madumalai forest. Evening free for shopping and other activities Day 04: Jodhpur-Udaipur (295 km/8 hrs) - Visit Ummaid Bhawan Palace, Meharangarh Fort mandor garden and Jaswant Thada. Day 4: Ooty - Visit the Doddabeta Peak which is the highest peak of Ooty. Visit the famous Botanical garden, Ooty Lake Day 05: Udaipur sightseeing - Visit the City Palace, Saheliyon ki Badi, Maharana Pratap Samarak and Pear Hill. Day 5: Ooty – Kodaikanal (260 km) - Proceed to Kodaikanal. Evening at leisure. Day 06: Udaipur to Mount Abu (195 km/3 hrs) - From Udaipur transfer to Mount Abu and check into the hotel on arrival. Rest of the day at leisure. Day 6: Kodaikanal - Bryant Park, Coaker's walk, Pillar Rock and Suicide point. Visit Kodai Lake. Day 07: Mount Abu sightseeing - visit Dilwara Jain Temples, Brahmakumari Ashram and University, Gurusikhar and Nakki Lake Day 7: Kodaikanal – Coimbatore / Bangalore - Drop at Bangalore/ Coimbatore airport/ railway station for onward journey. Day 08: Depart Mount Abu - Check out from the hotel and transfer to Udaipur airport / Railway Station for your onward journey. Andaman Uttaranchal 6 Nights / 7 Days 7 Nights / 8 Days Itinerary Itinerary Day 1: Arrive Port Blair (City Tour) - Visit the Corbyn’s Cove Beach, City Tour - Cellular Jail, Saw Mill, Forest Museum, Anthropological Museum, Fisheries Museum, Naval Marine Museum, Andaman Water Sports Complex, Cottage Industries Emporium Day 1: Day 1: Delhi – Nainital (310kms / 8 – 9 hrs approx) Transfer to Nainital. Rest of the day will be free for relaxation and individual activities. Day 2: Port Blair - North Bay Island (Coral Island) + Ross Island Full-day Excursion to North Bay (Coral Island). Optional Activities - Snorkeling, Swimming, Trekking + visit Ross Island Day 3: Port Blair - Havelock Island - Havelock Island (57 kms by sea from Port Blair) by Luxury Catamaran Ferry + Visit to Radhanagar Beach, evening Visit to Kalaphathar Beach at Havelock. Day 4: Havelock - Elephant Beach (Snorkelling Trip) - Proceeds to Elephant Beach Embark on the most memorable snorkelling trip, just 40 min by Boat. this beach offers snorkelers calm blue shallow water sand is the perfect spot for beginner snorkelers. Day 2: Nainital (Local Sight Seeing) - Visit Bhim Tal, Sat Tal, Naukuchia Tal. After lunch, leave for Mall Road for shopping, (Optional) opt for boat ride at Naini Lake & Rope way (At their own). Day 3: Nainital - Ranikhet - Nanital (120kms Round Trip) Raniketh is at an altitude of 1869 meters above sea level and within sight of the western peaks of the Himalayas. Day 4: Nanital – Corbett (70 km/ 2 – 3 hrs approx) - Depart for Corbett. Enroute visit Corbett fall, Corbett Museum. Day 5: Corbett National Park - Visit Corbett National Park. Located in the foothills of the Himalayas is the majestic Corbett National Park . Home to a variety of flora and fauna, it is famous for its wild population of Tigers, Leopards. Day 5: Havelock – Port Blair (Chidiya Tapu) - Proceeds Port Blair by Morning ferry + Check in at port Blair Hotel + After lunch, visit Chidiya Tapu - "The Bird Island” Day 6: Corbett to Haridwar/Rishikesh (265 km/ 8 hrs approx) Depart for Haridwar/Rishikesh. Visit the local markets of this holy city of Haridwar/Rishikesh. You may visit the local temples and late visit Hari ki Paudi for the Ganga Aarti. Day 6: Port Blair - Baratang - Early morning departure to Baratang Island, then proceed to Limestone Caves by speed boat. Day 7: Haridwar/Rishikesh - Visit Laxman Zula, Rishikund, Raghunath temple, Bharat Mata Mandir, Swarg Ashram, etc.. Day 7: Depart Port Blair - Depart Port Blair with Fond memories of these mesmerising Islands. Day 8: Haridwar/Rishikesh – Delhi (230 kms/ 7-8 hrs approx) After breakfast, check out from the hotel and transfer to Delhi for Departure. 46 | Rajasthan & Andaman Additional information about this destination is available at bontonholidays.com Additional information about this destination is available at bontonholidays.com Nilgiri & Uttaranchal | 47 Terms & Condtions Terms & Condtions Please read the Terms & Conditions mentioned hereinbelow carefully before signing the document. By signing this document, you signify your agreement to all the Terms & Conditions set forth in this document. If you do not agree to any one or all of the Terms & Conditions mentioned below, do not sign the agreement. Bonton Holidays Private Limited (the “Company”) reserves the right to modify, alter or otherwise update the Terms & Conditions set forth in this document from time to time as it deems fit which modifications, alterations or updates shall automatically be binding on you. 8. Your travel agent can sign the booking documents on your behalf Where tour participants are booking through a travel agent, if such travel agent signs the Booking Documents, it shall be deemed that such signature is for and on behalf of all the Tour Participants named in the Booking Form assuming full responsibility. It shall be deemed and construed that all such tour participants have duly authorized the said travel agent to sign the Booking Documents on their behalf. 1. Definitions & Interpretations In the Terms & Conditions set forth in this document, unless the context requires otherwise, the following word(s) and terms shall have the following meanings attributed to them: a) “Booking” means reservation of slot(s) on one or more of the tours organized by the Company b) “Booking Amount” means the initial amount paid by the Client to reserve slot(s) on one or more of the tours organized by the Company c) “Brochure” means the printed brochure, Website, itinerary, leaflets, booklets, Tour Cost, Tour Price of the Company d) “Cancellation Policy” means and includes all cancellation charges levied by the Company from time to time, third party cancellation charges, etc. as more particularly described hereinbelow or in any other documents. e) “Child” means a person above twenty-three months of age and below the age of twelve years. f) “Client” means the person(s) in whose name and/or whose behalf the Booking has been done for the Tour. Alternatively, reference may be made in this document to “Tour Participant”, “They”, “You”, “His”, “Her” which would deem to mean “Client”. g) “Company” means Bonton Holidays Private Limited h) “Contractor/Supplier” means the provider of any infrastructural facility and shall include airlines, caterers, coaches, cruises, ferry, hotels, railways, restaurants, shipping companies, visa processing agencies, places of entertainment like theme parks, museums, art galleries etc. who are to provide the services to the Client. I) “Documentation Amount” means the amount paid by the Client towards visa charges, visa assistance charges, visa processing charges, document processing charges and other such documentation charges. j) “Tour” means and includes all tours provided by the Company and as enumerated in the Brochure. k) “Tour Cost” means the cost of the tour mentioned in the Brochure, Website, Webpages, Flyers, Mailers, newspaper advertisements, booking form, etc. and other payments such as applicable taxes, surcharges, levies, etc. payable by the Client to the Company. l) “Infant” means a person of age zero months upto twenty-three months of age. m) “We” means the Company. Alternatively, in this document the use of the word “Us” shall also deem to have the same meaning as set forth under “We”. n) “Webpages” means and includes all pages on the Website. o) “Website” means www.bontonholidays.com, or any other website linked through www.bontontours.com and www.bontonholidays.com 9. Contract subject to signature and payments Please note that there is no contract between the Company and the Tour Participants until the Booking Documents are signed and received by the Company and the Company has also received the specified booking amount. The full payment must be received in accordance with prescribed payment schedule. If not paid in accordance with the payment schedule the Company reserves the right to cancel the booking with consequent forfeiture of Booking Amount and Documentation Amount and apply scale of cancellation charges as mentioned in the Brochure / Website / Webpages. Any payment that You make to your travel agent would not constitute payment to the Company until the same is remitted to the account of the Company. 2. Disclaimer While the Company takes reasonable efforts to include accurate and up-to-date information on its Brochure / Website / Webpages / Flyers / Mailers / other communication means, the Company makes no warranties or representations as to its accuracy. The Company is not liable for any typographical/printing errors. Furthermore, Brochures may be printed several months in advance and the contents may not always be fully updated. We, therefore, request You to confirm the current information including the Tour Cost by contacting Us. Moreover, We bring several discounts at various times of the year. Discount information may/may not be mentioned in the Brochure. Please note that the itinerary may have changed. The products and services displayed may have changed. The photos of meals / sightseeings / properties, etc. provided in Brochure / Website / Webpages / Flyers / Mailers / other communication means are only for reference and may differ from the actual meals / sights / properties. Entry and exit point as mentioned in the itinerary is subject to change at any time depending upon availability of air tickets. 3. Itinerary The Company reserves the right to alter / modify / amend / change the Tour and / or itinerary before or during the Tour. We will take reasonable efforts to notify You promptly of such changes / events sufficiently in advance during Booking or prior to departure of the Tour. If such changes / events occur during the Tour, our tour manager or local representative will inform You of the changes on the spot and We solicit your full co-operation in accepting such circumstantial changes. Therefore, no grievance regarding any itinerary / service change which We are constrained to make, will be entertained from the Tour Participant during or after the Tour. Please note that promotional offers may have different terms and conditions which will be in addition to these Terms & Conditions and the requirements of the Booking Amount, Documentation Amount, payments, deadlines and mode of payment may be defined in such promotions which will be over and above these Terms & Conditions. Such changes may be necessitated due to factors beyond the control of the Company such as Force Majeure events, strikes, fairs, festivals, sport events, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / rerouting of flights or railways, closure of / restricted entry at a place of sightseeing etc. Generally, we try to avoid dates when big Fairs, Exhibitions and other events are held in certain cities as hotels are fully booked several years ahead. If you have to travel on such dates, you may have to stay in alternate hotels or hotels in other cities. Due to airline's requirements the points of entry and exit in a country may change. We may operate more than one coach per departure date and may for convenience reverse the direction or amend the itinerary. Change in itinerary may also be required or necessitated on account of actions, inactions, defaults or condition of Tour Participant(s) in the group. We will make reasonable efforts to keep the overall package of services unchanged. However, We shall not be liable to refund any amount or pay any compensation / damages on account of any change in itinerary. In case the alternate arrangements made are materially superior as compared to the ones described in the Brochure / Website / Webpages / Flyers / Mailers / other communication mediums, We may charge extra for the same at the time of booking or in the course of the Tour. 4. General Notice Regarding Booking Please read carefully and understand the contents of the Tour, Brochure, itinerary, Terms & Conditions, Tour Cost, Booking, Booking Amount, Documentation Amount, Cancellation Policy and such other documents as may be applicable, as all these will form part of the Client contract with Us once You effect the Booking. To effect the Booking, We may require You to sign the Booking Form and such other documents as We may deem fit including (without limitation) the 'Terms & Conditions' (collectively ‘Booking Documents’). Upon executing the Booking Documents and on payment of the prescribed non-refundable interest-free booking amount, a binding contract shall come into existence. We advise You to ensure, before making a Booking, that You have and / or You will be able to provide all the required valid and genuine documents and qualifications to enable You to apply for visa, insurance etc. Please note that guests other than tourist are not to be invited on Tour by any tourist and they are not allowed to use any of the services of the Tour. 5. Conditions of other third party operators In the event You are booking through Us a tour / travel service of any third party operators like cruise, etc. the terms and conditions of such third party operators, including their payment schedule, cancellation, refund, etc. shall be applicable to you in addition to these Terms and Conditions. 6. Online Booking You can purchase our services from our sales outlets, agents or franchises. Alternatively, You can book your tour / services online through our Website and We will get back to You. However, We cannot give any guarantee or warranty with respect to the website booking engine which could malfunction due to several reasons including software or network errors. Online booking shall be effective once you confirm the Terms & Conditions. During the course of online booking on our website, you will have the opportunity to go through our terms and conditions and privacy policy, which are displayed on our website and which you will need to confirm and accept in the course of booking online. Further, you will also need to send us a hard copy of the said signed Terms & Conditions confirming that you have read, understood and accepted the Terms & Conditions and other applicable documents including Brochure and / or, itinerary and / or Tour Cost and / or promotion booklet, etc. We would also require a copy of the first two pages and last two pages of your passport which show the date of your passport, place and date of issue and expiry, amongst other documentation. The Company reserves the right to decline to register any person(s) for any tour or to cancel their registration without assigning any reason. 7. One / Some Member(s) may sign booking documents on behalf of a group In case of one or more but not all Tour Participants named in the Booking Form sign the Booking Documents, it shall be deemed that the signatories have been duly authorized by all such Tour Participants to sign on their behalf assuming full responsibility and accordingly it shall be deemed that all such Tour Participants have signed the booking documents. 48 | Terms & Conditions 10. Cancellation / Amendment by the Company All cancellations will be subject to the prevailing rate of exchange on the date of the cancellation. We reserve our right to amend or cancel a tour booked by You, without assigning any reason. Such amendment or cancellation may be due to circumstances beyond our control. In such cases, We will offer you alternative tour dates / tours or You would have the option of traveling as individual travelers, not as part of the original tours. If the alternative date / tour is not acceptable or You do not wish to travel as individual travelers, we would refund the money paid by You without interest after deducting any costs incurred by us on your behalf, within a period of sixty (60) days from the date of amendment or cancellation. However, We would not be responsible or liable to pay any compensation or damages or consequential loss or to refund any other expense incurred by You. 11. Cancellation of Booking by You Should You wish to cancel your booking, You must notify us in writing. Such notification shall be deemed to have been given to us only on the date of the receipt of your letter, since we can act only on receipt. The following cancellation charges shall apply irrespective of the reason for cancellation. You understand and acknowledge that these charges are a genuine pre-estimate of the damages that we will suffer on account of cancellation. You understand that these damages are called liquidated damages in legal language, which are payable without proof of actual damages. You agree not to dispute such deductions or to demand proof of actual damages. Under the circumstances, you agree not to proceed legally against us unless there is a manifest error from our end. When a cancellation is made Cancellation charges per person Clear 45 working days or more prior to the date of departure or for non-payment of the balance Tour Cost Clear 44 to 31 working days prior to the date of departure of the Tour Clear 30 to 16 working days prior to the date of departure of the Tour Clear 15 to 07 working days prior to the date of departure of the Tour Less than 07 clear working days prior to the date of departure of the Tour Booking Amount + Documentation Amount INR 20,000 + Booking Amount + Documentation Amount or the Tour Cost whichever is lower INR 40,000 + Booking Amount + Documentation Amount or the Tour Cost whichever is lower INR 75,000 + Booking Amount + Documentation Amount or the Tour Cost whichever is lower 100% of the Tour Cost If you wish to cancel your booking, you need to inform us by any of the following methods, provided that such information should be given on a working day within working hours: 1) By email to indiainfo@bontonholidays.com followed by a written communication to our corporate office listed below OR 2) In writing to our corporate office at: Office No. 101/102, Hindustan Kohinoor Complex, LBS Marg, Vikhroli (West), Mumbai-400083, India. If the Booking Documents have been signed by one or more persons for themselves and for others mentioned in the Booking Form, then the communication signed by such signatory(s) would be treated as a valid communication with full responsibility for cancellation for all such person(s) mentioned in the form. Similarly, if your agent seeks cancellation, we will act on the basis that he has been authorised or instructed by You to cancel and shall accordingly effect cancellation. Cancellation shall take effect only from the time the written request reaches the Company at its office in Mumbai on working days within office time at the details listed above. However, in the following cases you shall be deemed to have cancelled the Tour even if no cancellation notice is issued by you: I. In case of visa rejection, you would be deemed to have cancelled on the date of intimation of such rejection. Please see our visa guidelines section for further details. ii. If you fail to pay the Tour Cost in time or if you commit any other default in relation to your Booking, we may treat such failure or default as a cancellation of the booking by you. In such cases, the cancellation charges shall be computed with reference to the date on which we issue you a notice of cancellation. iii. If on your failure of payment or other default, no notice of cancellation is issued by us but your payment or default remains outstanding on the date of departure, the booking shall be deemed to have been cancelled by you without any advance notice, inviting the highest cancellation charge. iv. You expressly agree to abide by the aforesaid terms and conditions. 12. Amendment of Booking by You If You wish to amend or change your booking, You have to communicate your request to us in writing. Such requests for change or amendment will be accepted subject to availability. Please note that: 1) The amended or changed booking will be regarded as a new booking; 2) An amendment fee of INR 5,000 is payable in case of every amendment or change; and 3) In case the amendment is carried out within the cancellation period, then a cancellation charge shall apply as if a cancellation was made on the date the request for amendment or change is made. Please note that the cancellation charges as specified in the preceding section. 13. Transfer from one Tour to another Tour A request in writing for transfer from one Tour to another Tour if made 45 days prior to the departure will be treated as cancellation on that tour and a fresh booking on another. In these cases, a transfer fee of INR 20,000/ - per person will be applicable in addition to the costs for re-processing your visas, air tickets etc due to the transfer to another Tour. In case you transfer within the cancellation period, then the Cancellation Policy will apply. 14. Rate of exchange applicable to refund Please note that refunds of foreign exchange component of the Tour Cost will be based on our rate of exchange of that date. The rate of exchange of any date is available through our sales outlets, agents or franchises. 15. Our Scope of Services We are travel and holiday organizers only. We inspect and select the services to be provided to you. However, we do not own, operate or control any airline, shipping company, ferry, coach or coach company, hotel, transport, restaurant, kitchen caravan, tours, excursions, sightseeings or any other facility or provider etc. that is engaged to provide you services during the course of your Tour. Therefore, please carefully note that: 1) You will need to adhere to the conditions, rules and regulations of each service provider. For instance, you will need to check the baggage rules of the airline to understand what kind of baggage and how much baggage you can carry. You will need to check the hotel rules to check what the mealtimes are, at which you should make yourself available. The Company is not responsible for the consequences if you breach such rules and regulations; 2) If you cause any injury or damage affecting the service provider, then you may be liable to the service provider and if the service provider recovers any monies from us for such injury or damages, we shall separately charge you for the same; 3) We cannot be held responsible for any delay, deficiency, injury, death, loss or damage occasioned due to act or default of such service providers, their employees or agents. Additional information about this destination is available at bontonholidays.com 16. Meals Please refer to the itinerary in the Brochure / Website for details of the meals which would be served to you on the tour. Unlike an airline, we cannot process a special meal, nor can we guarantee a special diet. The same is at the sole discretion of the service provider. We do not assure special meals or special timings or extra halts for infants, children, or passengers with diabetes, cholesterol, high blood pressure or any other condition. If you have any such special requirements arising from medical conditions or from the needs of your children or otherwise, it would be advisable to travel on a customized tour and coach tours are not recommended. We, however, reserve the right to change the meal arrangement, where circumstances compel us to do so. At some places a meal allowance may be paid to you at our discretion to enable you to have a meal of your own choice. 17. Hotels The Company selects hotels for your stay at locations, which give comfort and value for money. For various reasons, such as reducing the overall traveling time on the coach for the following day, the hotels may be chosen away from the city centre. In certain Tours, the hotels chosen may not have a few amenities that would be provided to you on other Tours. This may not be due to the discretion of the Company. For example, for all European departures, unlike other countries, many hotels in Europe do not have air conditioners or fans. Also, many of the hotels in Europe may / may not have room service facilities. Similarly, on certain Tours to Dubai, you might not have room service facility provided in the hotel. The hotels in Europe can have exceptionally small rooms unlike what you may have experienced in other countries. There might be other facilities that may or may not be present in the hotels that are chosen for your stay. This, in certain cases may be due to the country trend, weather conditions, etc. Moreover, we cannot guarantee the availability of adjoining rooms / interconnecting rooms / non-smoking room / rooms on the same floor etc. The check-in time is usually 2 p.m. and check out time is usually 11 a.m. In Australia, the check in time is 12 noon and the check out time is 10 a.m. In certain hotels like in Malaysia, though the check in time is 2 p.m., you may have to wait for a few hours till the rooms are cleared. The check-in and check-out timing of the hotels is subject to change from time to time. If you seek a change in rooming while on a particular Tour, the same will be subject to availability and you will have to pay additional charges as may be applicable. 18. Single Accommodation In case you book on a single occupancy basis, you will have to pay single occupancy charges unless another Tour Participant is willing to share your room. You shall also be liable to pay the single occupancy charges if earlier having booked on a shared room basis, you later have to take the room on single occupancy basis since your intended room partner has either dropped out of the tour for any reason or since you and / or your room partner are no longer willing to share a room. Note that the single occupancy charges will be charged in all cases where a booking on a shared room basis has to be changed to single room basis including the following: 1) Intended room partner was arranged by you. 2) Intended room partner was arranged by us for you. 3) No room partner was found available for you. 19. Double/Twin Accommodation A double room has either a single queen-size bed or two separate beds. If you request for a room with a queen-size bed, the same would be provided subject to availability as in many countries for example Europe, most of the rooms have twinbedded facilities only. In case of non-availability of a room with a queen-size bed, a twin bedded-room would be given. 20. Triple Accommodation We recommend a maximum of only three persons in one room. Triple rooms are usually no larger than twin rooms and the third bed is often a rollaway bed or cot placed in a twin room. 21. Child Accommodation Child travelling for whom 'without a bed' charge has been paid would not be entitled to a separate bed in the hotel. In case 'with bed' charge has been paid for the Child and you decide not to avail such facility whilst on the Tour, you would not be entitled to any refund. In case you decide to seek an extra bed for the Child booked on 'without bed' basis on the Tour, this will be provided subject to availability and you shall be bound to pay any additional amount charged by the concerned hotel directly. 22. Pre / Post Tour / Add on Extension Packages Pre / Post Tour accommodation / add on packages or extensions are available to you at special rates. You must ensure that you request your travel agent or Bonton Executive for the same at the time of booking your Tour. 23. Coach and seating We generally engage air-conditioned / air-cooled luxury coaches but we are not responsible if the air-conditioning equipment malfunctions for any reason. On group tours, you are not allotted seat numbers as a seat rotation system is followed. You must follow the instructions of the Tour Manager in this regard. The average traveling time by coach depends on the Tour that you select. For instance, in Europe, the approximate travelling time is 8 to 10 hours or more a day while in Dubai; this would be 4 to 5 hours a day under normal road conditions. Comfort stops are provided every 2-3 hours, after appropriate intervals. The foregoing timings are indicative only. Though some of the coaches are equipped with emergency washrooms, such a facility can be used only in case of a dire emergency. The coach drivers are bound by restrictions concerning maximum driving hours per day and per week and the itineraries are planned with regard to the same. It is therefore essential that the itineraries, schedules and timings are strictly adhered to by you so as to ensure that all the services can be duly provided. If you or any of your co-passengers misses any service due to unpunctuality, we shall not be liable to refund any amount. Further, we shall not be liable to refund any amount or pay any compensation / damages for any change in itinerary or for missing any service due to the unpunctuality or actions of your co-passengers. Please note that smoking, consumption of alcoholic beverages and snacks is strictly prohibited on coaches. Please keep the coach clean to avoid discomfort to yourself and other tour participants. Please take care not to leave behind any property in the coach while disembarking. The Company would not be responsible or liable in case of loss of such property under any circumstances. 24. Baggage on coach Please note that porterage is not included in the Tour Cost. It is often difficult to get porters to assist as hotels may or may not provide this service and it is therefore advisable to use bags with wheels. Coaches have limited space for luggage and hence we permit only one suitcase and one handbag per person in the coach. The suitcase size for the coach is normally maximum of 158 cms. (width + length + height). This is only a reference and can change depending on the tour opted. Please check with the travel agent or Bonton Executive for the exact dimensions. For the dimension allowance with regard to the airline, please check with the respective airline. 25. Airlines We shall in no circumstances whatsoever be liable to you or any person travelling with you, for loss of baggage by the airline, failure to provide meal of your choice by the airline, denied boarding or down-gradation due to overbooking or any other reason, failure on the part of the airline to accommodate you despite having confirmed tickets, quality or quantity of meals offered by the airlines, flight delays or rescheduling, flight cancellation, changes of flight schedule or routing, change of airline mentioned at the time of booking etc. In these circumstances, we will not be liable for the injury, loss or inconvenience suffered by you but you will be free to pursue your remedies against the concerned airline. 26. Baggage on Airline Airlines have restrictions on the kind of baggage, number and weight of baggage that you can carry and you will need to carefully read and understand the rules and regulations of the airline, in this regard. Typically, weight restrictions on baggage for Economy Class is 20 Kg, for Business Class 30 kg and for First Class is 40 kg and one hand bag (cabin luggage) not exceeding 7 kg per person except for flights to USA and Canada, where the passengers are permitted to carry two pieces of checked-in baggage and one hand bag. In the case of low cost carriers are used by the Company during the Tour, the permitted baggage allowance may be lower than what is mentioned above. Baggage is not included for internal flights in USA. One needs to pay for every piece of baggage checked in. The charges vary from USD 25 to USD 50 per bag. Please check with your sales staff for correct details. Please note that every airline has a different set of rules and regulations regarding the weight restrictions and furthermore, airlines keep changing the rules quite frequently. Hence, you are requested to please check the updated baggage rules of the individual airlines, with whom the ticket is booked. We are not liable, in any manner, if you are unable to carry any baggage or if you have to pay any extra-charges due to restrictions imposed by the airline. You shall be liable to pay all such charges directly to the airline. Also, we are not liable for any loss or damage to baggage while it is in the custody of the airline or thereafter. 27. Airline date change before departure If you wish to travel in advance or return at a later date after the tour ends, then you must pay the applicable difference between the group airfare within the package holiday tour cost and the market airfare for the changed sector. The same will be quoted by us to you on your request. Over and above this you will also be required to pay an 'Airline Seat Rebooking and Reservation Fee' of INR 15,000/- or amount as applicable per person per sector, per change depending on the airline (subject to availability of seats and ticket validity). Please note that you will not be able to avail of the group transfers and accordingly you will have to make your own way to meet up with the group on arrival and / or to your next destination when your tour ends. We shall not be liable to refund any amount to you in this regard. 28. Airline date change after departure It is absolutely necessary to have your return air seats to India confirmed prior to your departure from India. If you wish to change the date of your return journey after departure from India, you will have to pay a "Change in Reservation” fee if any, directly to the airline, subject to availability of seats in the same booking class. 29. Airline confirmation and reconfirmation Though you may receive a confirmed air ticket for a particular sector, airlines often overbook seats, due to which the airline may offload even confirmed passengers and may accommodate them on a subsequent flight. We will not be responsible for any such offloading nor for any consequence of such offloading including delay, inconvenience or loss of tour services. As you are booked on a group fare ticket, please note that seat allotment will be done only when you physically report at the airport check-in counter. You are advised to report at the airport check-in counter at least 3 to 4 hours prior to the departure time. Seat allocation is a matter of airlines discretion and availability of seats which is not in the control of the Company. Hence, the Company shall not be held responsible if you do not get seats together or do not get your preferred seats. Please note that in case you are returning on a later date after the tour ends, the responsibility to re-confirm air tickets 72 hours prior to the departure would be solely yours. 30. You are responsible for your documents and possessions You will have to take the risk and responsibility of all your baggage, belongings, currency, valuables, documents and personal effects (collectively 'baggage') at all times during the tour, whether during travel on the airline or during your stay in hotel or during your travel in coaches, while on excursions or otherwise. If you forget to carry or if you lose essential travel documents such as passport, visa, tickets etc., you may be compelled to curtail the tour and you may have to incur extra expenses, for which you alone shall be responsible. In view of what is stated above, please carefully note that: 1) We shall not be responsible or liable for any loss or damage in respect of your baggage etc. or their contents whether due to theft, accident, negligence or otherwise 2) We shall not be responsible for any cancellation or curtailment of your tour compelled by any such loss of baggage etc. and we shall pay no compensation or refund to you 3) Some coverage in respect of baggage loss or damage may be provided by insurance It is advisable that you do not carry valuables on the tour. However, if you carry any valuables, we recommend that you use all available facilities to keep them secure during your tour. In this regard, some hotels provide Safe Deposit Lockers (which may be charged separately). In case of airlines, we recommend that you declare your valuables to the airline at the time of check-in and pay an additional charge, as may be stipulated by the airline, to make the airline responsible for valuables. Without such declaration, airlines can invoke limitation of liability protections provided in international conventions and laws. If your baggage is lost or misplaced at any time during the course of your tour, it is your responsibility to take all appropriate actions to file complaints with the concerned authorities, including police, airline office etc. Please understand that as the Tour Manager is responsible for the whole group of tour participants, he / she may not be in a position to escort you to lodge a complaint with the authorities, as it could compromise the convenience and time of the group. Furthermore, tour managers / assistants / escorts are assisting the tourists throughout the tour and are not responsible for tourists' baggage or any kind of personal belongings. On the entire tour the tourists have to be responsible and carry the baggage on their own. Instructions as well as information of the tour are to be followed in the group tours and the tour manager/Company is not responsible for any instructions not followed / overruled by the tourists and / or its consequences. 31. Travel documents and clearances It shall be solely your responsibility to hold valid travel documents and statutory clearances, to enable you to travel on the tour such as passports, visas, confirmed air-tickets, insurance and medical insurance certificates and other statutory certificates including immigration clearance etc. Please note that your Passport must be valid for at least six months subsequent to the scheduled date of return from the tour. For guests travelling to Malaysia, please ensure that the minimum validity of the passport should be at least nine months subsequent to the scheduled date of return from the tour to India. Furthermore, you will be required to take the appropriate visas for going on the tour. If you cancel the tour due to non-availability of the passport etc, you will be liable to pay cancellation charges. 32. Visa guidance services It is necessary for you to ensure that you have the appropriate passport, which is valid for at least six months subsequent to the scheduled date of return from the tour to India. For guests travelling to Malaysia, please ensure that the minimum validity of the passport should be at least nine months subsequent to the scheduled date of return from the tour to India. Furthermore, you will be required to take the appropriate visas for going on the tour. We provide you visa guidance services for which we will charge you. Such charges may include not only the actual visa charge and costs incurred but also our service charge. Please note that UK and USA visa will have to be obtained by you directly; however, we may assist you in preparing and submitting the visa application based on documents provided by you. Even if you do not get your visa, you will be liable to pay the applicable charges. If you already possess a visa or wish to do the visa(s) on your own, you would be entitled only for the refund of actual visa(s) cost and the portion of charges attributable to our service charges will still have to be paid by you. It is your responsibility to promptly furnish to us all documents required for application of your visa(s) etc. latest by two months before the departure date. In fact, in the current scenario it would be far more prudent to furnish all documents at least four months before the departure date. Given the security concerns and the over-cautious approach adopted by embassies and consulates, visa processing can take quite long. Please note that we may receive documents submitted late but we are not responsible for rejection or non-receipt of visas due to inadequate or late submissions. You are required to furnish only genuine documentation and may be required to furnish original documentation. Granting / rejection of visas is the sole discretion of the respective embassy / consulate. We only act as a facilitator for obtaining visas. You may be required to appear personally before embassy / consulate for any interview(s) / providing biometrics. The Company shall under no circumstance be held liable or responsible for rejection of visas and any other incidental or consequential loss, damage, cost or expense. You undertake not to proceed legally against the Company for such rejection of visas, unless there is a manifest error committed by the Company. We would not be responsible in any manner whatsoever for any clerical error done by the concerned embassy / consulate regarding the name, attachment of wrong photograph, duration and type of visa (single / multiple entry) or passport number. We always use services of reputed courier companies for the purpose of transmission of passports to the embassies / consulates and to our clients in various cities. We will not be responsible for any loss or damage whether direct, indirect, incidental or consequential caused due to transmission delays or loss of passport or documents in the course of transmission of documents by us to the embassy or to you or in the course of transmission of documents by the embassy / consulate to us. We would however, make best attempts to trace your documents or assist you in obtaining alternative / certified copies of the lost documents. If you are unable to travel on the tour originally booked by you because either you could not get your visa in time or due to an error of the part of the embassy / consulate, an incorrect visa is issued to you, you shall have the option to postpone your tour to any other future date or transfer your tour to any other tour and in such case the amendment fee for shall apply, in addition to cancellation charges. Please note that if the rejection of visa is intimated by the embassy / consulate within the cancellation period specified in the section titled CANCELLATION OF BOOKING BY YOU then the cancellation charges as appearing in that section shall apply. Please further note that for the purpose of ascertaining the applicable cancellation rates, the cancellation would be deemed to have been made on the date we receive intimation of visa Additional information about this destination is available at bontonholidays.com Terms & Conditions | 49 50 | Terms & Conditions Additional information about this destination is available at bontonholidays.com Date Signature Client Declaration On behalf off all the persons named above, I /we have read the booking conditions and terms & conditions, a copy of which has been furnished to me/us. I/we being duly authorised the said person do hereby agree to and accept the same for self and others. Signature Registration Number Signature Date Name of Client Date of Expiry Date of Issue Place of Issue Age Passport # Date of Birth Room Type: Single / Double / Twin / Triple / Child with Bed / Child without Bed / Infant Middle East Tours Booking Amount INR 10,000/Documentation Amount INR 10,000/Far East Tours Booking Amount INR 20,000/Documentation Amount INR 20,000/- Agency Name Date GSA / PSA / Travel Agent Declaration I am fully aware of the booking conditions and terms & conditions, copy of which I have furnished to the client/s named above, who have read the same and have authorised and instructed me/us to accept the same on their behalf. Date_________________________ Place______________________________ Optional Tours Details City Date 1. 2. 3. Branch Sales Officer Name___________________________________________________________ Office: __________________________________________________________ Other Address: ______________________________________________________________ Signed__________________________________________________________ ___________________________________________________________________________________Tel: _______________________Mobile: ________________________ On behalf of the persons booked, I / We have read, understood and accepted the Terms and Conditions, Brochure, Prices, Itinerary, Promotion details (if applicable), Cancellation Policy and Web pages, a copy of each of which has been furnished to me / us. I / We being duly authorized by the said persons do hereby agree and accept the same for self and on behalf of the said persons. Residence Address of the 1st Applicant/ Lead Tour Participant 49. Your Suggestions If you have any tips, which you might want to share with us, do write in to us at our corporate office as listed above or email us at indiainfo@bontonholidays.com. 1. 2. 3. 4. 5. 6. 48. Law and Jurisdiction In the event of a dispute arising out of or relating to this contract, including any question regarding its existence, validity or termination, the parties shall first seek settlement of that dispute by mediation in accordance with the applicable rules. The Mediator shall be appointed by the Company. If the dispute is not settled by mediation within thirty (30) days of the appointment of the mediator, or such further period as the parties shall agree in writing, then the dispute may be settled in accordance with the Arbitration and Conciliation Act, 1996 by a sole arbitrator appointed in accordance therewith. The Arbitration proceedings will be in Mumbai. The arbitrator's decision shall be final and binding on both parties. In case of any dispute concerning the award the courts in Mumbai alone shall have exclusive jurisdiction. This contract will be governed by Indian law. You agree that in the event of a dispute or difference between the parties the exclusive jurisdiction shall vest in the competent court / forum / tribunal in Mumbai only. As to the interpretation of the aforesaid terms and conditions, the decision of Bonton Tours Private Limited shall be final and binding upon you. Meal Preference: Veg / Non Veg / Jain 47. On Tour Assistance Please promptly inform your Tour Manager of any grievances that you may have and immediately follow this up by writing to us. This will enable us to promptly rectify all genuine grievances in real time. If you fail to do this, you will be deemed to have acknowledged and accepted the services of the Company in full satisfaction and you shall be deemed to have no grievance or complaint in that regard. You should communicate the grievance on a working day within working hoursin the following manners: 1) By email to indiainfo@bontonholidays.com, followed by a written communication to our corporate office, OR 2) In writing to the corporate office of the Company: Bonton Holidays Pvt. Ltd., Office No. 101/102, Hindustan Kohinoor Complex, LBS Marg, Vikhroli (W), Mumbai – 400 083, India. Any complaint made by you must be notified to the Company in writing within 28 days of the end of the tour. No claim notified to the Company outside this period will be entertained and the Company shall incur no liability whatsoever in respect thereof. Full Names of the Tour Participants ( as per passport ): First Name Surname 46. Equitable Monthly Installment Scheme The Company can assist the traveller in taking bank finance to enable the traveller to pay in easy installments. However, please note that the loan relationship/financial obligation is entirely between you and the bank and you will apply/take advantage of the offer entirely at your own risk. For more details with regard to the credit card related equitable monthly installments scheme can be collected from our Bonton Executives or your travel agent. Sr. no. 39. Tips and Gratuities Tips and / or gratuities is customary (unless otherwise stated in the Brochure / Website / Webpages) in all parts of the world for services rendered (e.g. porters, coach drivers, tour leaders, guides etc). Unless otherwise communicated the tip amount for Europe is 2 EURO per person per day for the coach driver, 1 EURO per person per city per guide and 2 EURO per suitcase per way for a porter in Europe. For U.S.A. the tip amount is 2 USD for each of the three services highlighted above. 45. Balance Payment Please check your Invoice for the due date of your balance payments of the tour cost. This balance payment has to be made 45 days prior to departure date of the tour. If the booking is accepted within 45 days of the date of departure of the tour, the entire tour cost has to be paid upfront. A delay in payment of your tour cost (part payment or full payment) can result in a delay in issuing your air tickets which are necessary to facilitate your visas processing. We may treat such delay as a cancellation of booking by you, which will be subject to the applicable cancellation charges as per the cancellation schedule. We reserve the right to amend the prices published in this Brochure and on the Website/Webpages and to adjust our charges based on various factors including currency fluctuations, fuel price rise, travel arrangements, special / high season charge levied by the suppliers, hike in any government taxes or any taxes or visa amounts and / or for any reason etc before the date of departure. All such increases in price must be paid for in full before your departure. Other cost ( if any ):________________________________________Balance Amount to be paid by : ________________________________________________________ 37. Employees / Agents not authorized to change terms No person including any of our employees, agents or franchisees has the authority to alter, amend, or waive any stipulation, representation, term or condition set forth in this document. Assurance if any, given by any of our employees, agents, franchisees or any other person, whether given verbally / in writing / by email / by SMS or otherwise, which is contrary to the Terms & Conditions shall not bind us, in any manner. 38. Tour Cost inclusions and exclusions Please read carefully and understand your Tour Cost inclusions and exclusions. Please refer to the relevant section of the Brochure / Website / Webpages to understand the Tour Cost and the price break-up along with the services offered thereof. All services to be provided to You will be as per those specified / confirmed and paid for as per the invoices. If You avail any service such as porterage, room service, laundry, excess baggage charge, a la carte meals, alcoholic beverages, soft drinks, paid toilets etc or anything that is not specifically shown as included in the Tour Cost, then the payment for the same will have to be cleared by you. 44. Additional conditions apply in case of promotions / offers schemes Please note that in case of special offers, promotions or schemes, the terms and conditions of these offers, promotions or schemes will be applicable in addition to these Terms & Conditions. You might have to adhere to the payment schedule prescribed under such offers, promotions or schemes in order to be eligible to avail benefits under such offers, promotions or schemes. If you fail to make the payment by the due date and / or do not comply with all the terms and conditions of the offer, promotion or scheme, you would not be entitled to receive the benefit under such offer, promotion or scheme. We shall have the absolute right to withdraw any scheme or discount at any time after such scheme or discount is published. Departure Date : ________________________Departure City :_______________________________________________________Total Tour Cost : ___________________ 36. No Refund for Unutilized Services It is clearly understood that there shall be no refund or compensation whatsoever for unutilized services. This general rule applies to all kinds of non-utilization or underutilization of tour services, whether of the whole or part of the tour and whether as a matter of your choice, or caused by your fault or compelled by circumstances such as ill health, weather, external factors etc. As a consequence of the above rule, please note that no refund will be admissible in the following circumstances (amongst others): 1) There would be no refund if You fail to join the group at the commencement of the tour or join the group later or leave the group before culmination of the tour for any reasons whatsoever. 2) There will be no refund if You fail to or are unable to utilize any of the services on the tour like airline travel, hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc due to any reason whatsoever such as late reporting, ill health etc. 43. Communications Communications transmitted to your mailing address / email address on record shall be deemed to have been communicated to you even if returned as undeliverable for any reason. All communication from you to the Company has to be in writing, not orally. Where you book directly with us, we will address communications to you at your mailing address and / or e-mail address given in the Booking Form. Where you have booked through a travel agent, we will address communications to your travel agent, who made the booking on your behalf and the agent would be responsible for transmitting such communication to you. All monies paid to the travel agent shall not constitute payment to us unless deposited by your agent with the Company. Name of the Tour :_______________________________________________________ Tour Code :__________________________ File Number : _____________________ 35. You Will Need To Comply With Tour Conditions You will have to strictly follow the tour program and comply with the terms and conditions of the various contractors / service providers such as hotels, airlines etc. You are responsible to register with the representative of the Company at the appointed date, place and time for departure and you would be treated as a no-show if You fail to do so. You are required to be punctual and adhere to the timelines of the tour and of the contractors / service providers. If You are not punctual, You could miss your flight, your coach, your meals etc. You shall not behave in a manner which may cause distress or annoyance to other tour participants or to any other person or which may create the risk of danger or damage to property belonging to us or other tour participants or any other persons. If You misbehave or disturb the decorum of the tour We may have to terminate the tour. In such an event, no refund or compensation will be paid to the tourist and he / she will have to bear and pay the expenses for his / her return travel. You shall not carry any item or object, the possession of which is forbidden by any law, rules or regulations. Nor shall You violate any other law, rule or regulations. Should any tour participant misbehave or violate any law, rules or regulations, We shall have the right to discontinue his participation and exclude him from the tour at his risk, cost and expense. Should We suffer any damage or liability on account of a tour participant's misbehavior, We shall be free to separately charge and recover our losses and expenses from him / her. 42. Privacy of Information We try to maintain the privacy of the personal information provided by you. However, it would be necessary for us to share this information with Consulates, Embassies, Airlines, Hotels and other service providers who would be providing you service during the tour. We would also be constrained to disclose such information if we receive an order of the court, a requisition from any government or statutory authority, subpoena, or where under any laws, rules or regulations, such disclosure becomes necessary. You agree to let us photograph and / or videograph the tour and specifically you agree to let us photograph and / or videograph you in the course of the tour. You agree to let us publish such photographs / videographs through all media including print media, websites, letters, emails etc. You also agree to let us track usage statistics. You agree and accept that all such photographs and / or videographs and statistics are our absolute property and we have the unrestricted right to use them for any legitimate purposes including advertisement and commercial purposes. Further, you agree that if you share with us any photographs and / or videographs taken by you during the tour, we would be free to publish such photographs and / or videographs through all media including print media, websites, letters, emails etc. We recommend that you register online so that we can send you updates and information on travel destinations. USA Tours Booking Amount INR 30,000/Documentation Amount INR 20,000/- 34. Liabilities Please go through the Terms & Conditions carefully to understand your rights, responsibilities, risks and the extent of our liabilities. As earlier stated, being tour organizers, We will not be liable to You for any loss, injury or damage in respect of life, limb or property, sickness, delay, discomfort, anxiety, service denial, service deficiency, additional expenses etc incurred by You or for any direct, indirect, consequential loss and / or damage or any kind suffered by You howsoever caused arising out of any act, omission, default of any contractor / supplier or of any servant or agent employed by the contractor / supplier or of any third person who may be engaged or concerned in the provision of accommodation, meals, transportation, entertainment, refreshment or any other service comprising the tour package etc. In view of this, please note that We shall have no liability in the following circumstances (amongst others): 1) Failure on the part of airline to accommodate passengers (despite having confirmed tickets) or cancellation, change of route, delay of flights. 2) Overbooking of seats / rooms by the airline / hotel. 3) Loss of / delay of baggage by airline / coach / cruise / train. 4) Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and / or damage or any kind of theft howsoever caused. 5) Rudeness or unprofessional behaviour of staff of airline / hotel etc., quality / quantity of meals, facilities given etc. 6) Any kind of service denial or deficiency by any contractor / supplier. Further, please note that in any case, our liability arising from this contract shall not exceed the total amount paid for the tour holiday. Further, under no circumstances shall We have any liability in respect of any indirect, special or consequential losses whatsoever. As earlier stated, any loss or damage to your baggage will be borne entirely by You and We shall not be liable for the same in any manner. We shall not be responsible and / or liable for any damages caused to You due to reasons beyond the control of the Company (Force Majeure / Vis Majeure). Any overstay expenses due to delay or changes in bus / flights / ships / trains or cancellation of special bogie or other services due to sickness, weather conditions, war, threat of war, strikes, rebellions, disturbances, unrest, curfew etc. or any other cause whatsoever, shall be borne entirely by You and We shall not be liable for the same. We are not liable for any acts, omissions or defaults of other tour participants which may result in injury, damage to your life / limb or property or interfere with enjoying any services to be provided on the tour. The immunities provided under this contract to the Company shall be available to the Company's managers, including tour managers, employees, servants and agents but not to the contractors / suppliers selected by the Company. Please note that We will be entitled to retain custody of your documents or properties entrusted to us till we receive payment of all amounts that are due to us in relation to your booking / travel. 41. Minimum Participation Tours specified in the Brochure / Website / Webpages are operated subject to a minimum participation of paying adult participants. If the participation is less than the minimum prescribed number, We reserve the right to amend, amalgamate, alter, vary, or cancel a tour without incurring any liability to pay any compensation. If We decide to operate the tour with participation below the minimum stipulated or if You are required to travel as individual travelers (not as a group) We reserve the right to collect an additional pro-rata amount. In such cases You may not be provided certain services, which would have been provided in the group tour including the service of a tour manager and You may need to travel on an amended itinerary and services, such as transportation on a 'seat in coach' basis, where the coach departures are at fixed times and routes etc. Europe Tours Booking Amount INR 20,000/Documentation Amount INR 20,000/- 33. Health Please note that your health is entirely your risk and responsibility. Our tours are suitable for persons of reasonable fitness. They may not suit persons who are medically infirm or who have special needs or requirements whether due to age, medical conditions or otherwise. It shall be your duty to inform us in case you have any medical condition that may affect your ability to fully enjoy our tour arrangements or where the interests of other tour participants may be adversely affected by such condition. We reserve the right (without obligation) to ask You to undergo medical tests and to provide written certification of your medical fitness before departure or at any time during the tour and if You fail to undergo such tests or fail to provide such certificates, We may decline to accept You or to continue You on the tour. Our actions in this regard may be guided not only by concerns for your health but also the convenience and health of the other tour participants. However, it is not our obligation to check your medical condition and if You suffer any injury or aggravation on the tour or if You are unable to enjoy / complete the whole or any part of the tour due to your medical conditions, We shall not be liable to compensate You nor to refund any amount to You nor to pay your medical expenses. In this regard, please note that service providers such as airlines may decline to accept You on medical grounds. Please carefully read and understand the rules and regulations of the service providers, because We shall not be responsible for the consequences that You may suffer. To some extent, your losses on account of cancellation or curtailment attributable to hospitalization as also your expenses of hospitalization may be covered by insurance. 40. Currency and Travellers Cheques We recommend that You take your Foreign Exchange partly in Cash and Travellers Cheque. You can also opt to take a Foreign Currency Debit Card which is another safe mode of carrying exchange. Travellers Cheque can be encashed overseas for foreign exchange, for a fee. Booking Form rejection from the consulate / embassy. Should you choose to re-apply after visa rejection, then you shall do so at your own risk and cost. If the visa is rejected a second time, the applicable cancellation rates shall be based on the date of receipt of intimation of the rejection of second visa application and so the charges shall be much higher than the rates which would have applied on the first rejection. Should we not receive any intimation from the consulate / embassy either accepting or rejecting a visa application before the departure date of your tour, the maximum cancellation charges shall apply. It is made clear that the cancellation charges shall apply in addition to the retention of visa service charges. You expressly agree not to dispute the aforementioned terms. Kindly book me/us as per the details filled on this form. I am forwarding a sum of Rs. Per person as a non-refundable interest free deposit which shall be forfeited in the event of cancellation of the tour by me/us being unable to travel due to any reason whatsoever and shall not dispute the forfeiture. Terms & Condtions Terms & Condtions Please read the Terms & Conditions mentioned hereinbelow carefully before signing the document. By signing this document, you signify your agreement to all the Terms & Conditions set forth in this document. If you do not agree to any one or all of the Terms & Conditions mentioned below, do not sign the agreement. Bonton Holidays Private Limited (the “Company”) reserves the right to modify, alter or otherwise update the Terms & Conditions set forth in this document from time to time as it deems fit which modifications, alterations or updates shall automatically be binding on you. 1. Definitions & Interpretations In the Terms & Conditions set forth in this document, unless the context requires otherwise, the following word(s) and terms shall have the following meanings attributed to them: a) “Booking” means reservation of slot(s) on one or more of the tours organized by the Company b) “Booking Amount” means the initial amount paid by the Client to reserve slot(s) on one or more of the tours organized by the Company c) “Brochure” means the printed brochure, Website, itinerary, leaflets, booklets, Tour Cost, Tour Price of the Company d) “Cancellation Policy” means and includes all cancellation charges levied by the Company from time to time, third party cancellation charges, etc. as more particularly described hereinbelow or in any other documents. e) “Child” means a person above twenty-three months of age and below the age of twelve years. f) “Client” means the person(s) in whose name and/or whose behalf the Booking has been done for the Tour. Alternatively, reference may be made in this document to “Tour Participant”, “They”, “You”, “His”, “Her” which would deem to mean “Client”. g) “Company” means Bonton Holidays Private Limited h) “Contractor/Supplier” means the provider of any infrastructural facility and shall include airlines, caterers, coaches, cruises, ferry, hotels, railways, restaurants, shipping companies, visa processing agencies, places of entertainment like theme parks, museums, art galleries etc. who are to provide the services to the Client. I) “Documentation Amount” means the amount paid by the Client towards visa charges, visa assistance charges, visa processing charges, document processing charges and other such documentation charges. j) “Tour” means and includes all tours provided by the Company and as enumerated in the Brochure. k) “Tour Cost” means the cost of the tour mentioned in the Brochure, Website, Webpages, Flyers, Mailers, newspaper advertisements, booking form, etc. and other payments such as applicable taxes, surcharges, levies, etc. payable by the Client to the Company. l) “Infant” means a person of age zero months upto twenty-three months of age. m) “We” means the Company. Alternatively, in this document the use of the word “Us” shall also deem to have the same meaning as set forth under “We”. n) “Webpages” means and includes all pages on the Website. o) “Website” means www.bontonholidays.com, or any other website linked through www.bontontours.com and www.bontonholidays.com 2. Disclaimer While the Company takes reasonable efforts to include accurate and up-to-date information on its Brochure / Website / Webpages / Flyers / Mailers / other communication means, the Company makes no warranties or representations as to its accuracy. The Company is not liable for any typographical/printing errors. Furthermore, Brochures may be printed several months in advance and the contents may not always be fully updated. We, therefore, request You to confirm the current information including the Tour Cost by contacting us. Moreover, We bring several discounts at various times of the year. Discount information may/may not be mentioned in the Brochure. Please note that the itinerary may have changed. The products and services displayed may have changed. The photos of meals / sightseeings / properties, etc. provided in Brochure / Website / Webpages / Flyers / Mailers / other communication means are only for reference and may differ from the actual meals / sights / properties. Entry and exit point as mentioned in the itinerary is subject to change at any time depending upon availability of air tickets. 3. Itinerary The Company reserves the right to alter / modify / amend / change the Tour and / or itinerary before or during the Tour. We will take reasonable efforts to notify You promptly of such changes / events sufficiently in advance during Booking or prior to departure of the Tour. If such changes / events occur during the Tour, our tour manager or local representative will inform You of the changes on the spot and We solicit your full co-operation in accepting such circumstantial changes. Therefore, no grievance regarding any itinerary / service change which We are constrained to make, will be entertained from the Tour Participant during or after the Tour. Please note that promotional offers may have different terms and conditions which will be in addition to these Terms & Conditions and the requirements of the Booking Amount, Documentation Amount, payments, deadlines and mode of payment may be defined in such promotions which will be over and above these Terms & Conditions. Such changes may be necessitated due to factors beyond the control of the Company such as Force Majeure events, strikes, fairs, festivals, sport events, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights or railways, closure of / restricted entry at a place of sightseeing etc. Generally, we try to avoid dates when big Fairs, Exhibitions and other events are held in certain cities as hotels are fully booked several years ahead. If you have to travel on such dates, you may have to stay in alternate hotels or hotels in other cities. Due to airline's requirements the points of entry and exit in a country may change. We may operate more than one coach per departure date and may for convenience reverse the direction or amend the itinerary. Change in itinerary may also be required or necessitated on account of actions, inactions, defaults or condition of Tour Participant(s) in the group. We will make reasonable efforts to keep the overall package of services unchanged. However, We shall not be liable to refund any amount or pay any compensation / damages on account of any change in itinerary. In case the alternate arrangements made are materially superior as compared to the ones described in the Brochure / Website / Webpages / Flyers / Mailers / other communication mediums, We may charge extra for the same at the time of booking or in the course of the Tour. 4. General Notice Regarding Booking Please read carefully and understand the contents of the Tour, Brochure, itinerary, Terms & Conditions, Tour Cost, Booking, Booking Amount, Documentation Amount, Cancellation Policy and such other documents as may be applicable, as all these will form part of the Client contract with Us once You effect the Booking. To effect the Booking, We may require You to sign the Booking Form and such other documents as We may deem fit including (without limitation) the 'Terms & Conditions' (collectively ‘Booking Documents’). Upon executing the Booking Documents and on payment of the prescribed non-refundable interest-free booking amount, a binding contract shall come into existence. We advise You to ensure, before making a Booking, that You have and / or You will be able to provide all the required valid and genuine documents and qualifications to enable You to apply for visa, insurance etc. Please note that guests other than tourist are not to be invited on Tour by any tourist and they are not allowed to use any of the services of the Tour. 5. Conditions of other third party operators In the event You are booking through Us a tour / travel service of any third party operators like cruise, etc. the terms and conditions of such third party operators, including their payment schedule, cancellation, refund, etc. shall be applicable to you in addition to these Terms and Conditions. 6. Online Booking You can purchase our services from our sales outlets, agents or franchises. Alternatively, You can book your tour / services online through our Website and We will get back to You. However, We cannot give any guarantee or warranty with respect to the website booking engine which could malfunction due to several reasons including software or network errors. Online booking shall be effective once you confirm the Terms & Conditions. During the course of online booking on our website, you will have the opportunity to go through our terms and conditions and privacy policy, which are displayed on our website and which you will need to confirm and accept in the course of booking online. Further, you will also need to send us a hard copy of the said signed Terms & Conditions confirming that you have read, understood and accepted the Terms & Conditions and other applicable documents including Brochure and / or, itinerary and / or Tour Cost and / or promotion booklet, etc. We would also require a copy of the first two pages and last two pages of your passport which show the date of your passport, place and date of issue and expiry, amongst other documentation. The Company reserves the right to decline to register any person(s) for any tour or to cancel their registration without assigning any reason. 7. One / Some Member(s) may sign booking documents on behalf of a group In case of one or more but not all Tour Participants named in the Booking Form sign the Booking Documents, it shall be deemed that the signatories have been duly authorized by all such Tour Participants to sign on their behalf assuming full responsibility and accordingly it shall be deemed that all such Tour Participants have signed the booking documents. 8. Your travel agent can sign the booking documents on your behalf Where tour participants are booking through a travel agent, if such travel agent signs the Booking Documents, it shall be deemed that such signature is for and on behalf of all the Tour Participants named in the Booking Form assuming full responsibility. It shall be deemed and construed that all such tour participants have duly authorized the said travel agent to sign the Booking Documents on their behalf. 9. Contract subject to signature and payments Please note that there is no contract between the Company and the Tour Participants until the Booking Documents are signed and received by the Company and the Company has also received the specified booking amount. The full payment must be received in accordance with prescribed payment schedule. If not paid in accordance with the payment schedule the Company reserves the right to cancel the booking with consequent forfeiture of Booking Amount and Documentation Amount and apply scale of cancellation charges as mentioned in the Brochure / Website / Webpages. Any payment that You make to your travel agent would not constitute payment to the Company until the same is remitted to the account of the Company. 10. Cancellation / Amendment by the Company All cancellations will be subject to the prevailing rate of exchange on the date of the cancellation. We reserve our right to amend or cancel a tour booked by You, without assigning any reason. Such amendment or cancellation may be due to circumstances beyond our control. In such cases, We will offer you alternative tour dates / tours or You would have the option of traveling as individual travelers, not as part of the original tours. If the alternative date / tour is not acceptable or You do not wish to travel as individual travelers, we would refund the money paid by You without interest after deducting any costs incurred by us on your behalf, within a period of sixty (60) days from the date of amendment or cancellation. However, We would not be responsible or liable to pay any compensation or damages or consequential loss or to refund any other expense incurred by You. 11. Cancellation of Booking by You Should You wish to cancel your booking, You must notify us in writing. Such notification shall be deemed to have been given to us only on the date of the receipt of your letter, since we can act only on receipt. The following cancellation charges shall apply irrespective of the reason for cancellation. You understand and acknowledge that these charges are a genuine pre-estimate of the damages that we will suffer on account of cancellation. You understand that these damages are called liquidated damages in legal language, which are payable without proof of actual damages. You agree not to dispute such deductions or to demand proof of actual damages. Under the circumstances, you agree not to proceed legally against us unless there is a manifest error from our end. W m If you wish to cancel your booking, you need to inform us by any of the following methods, provided that such information should be given on a working day within working hours: 1) By email to indiainfo@bontonholidays.com followed by a written communication to our corporate office listed below OR 2) In writing to our corporate office at: Office No. 101/102, Hindustan Kohinoor Complex, LBS Marg, Vikhroli (West), Mumbai-400083, India. If the Booking Documents have been signed by one or more persons for themselves and for others mentioned in the Booking Form, then the communication signed by such signatory(s) would be treated as a valid communication with full responsibility for cancellation for all such person(s) mentioned in the form. Similarly, if your agent seeks cancellation, we will act on the basis that he has been authorised or instructed by You to cancel and shall accordingly effect cancellation. Cancellation shall take effect only from the time the written request reaches the Company at its office in Mumbai on working days within office time at the details listed above. However, in the following cases you shall be deemed to have cancelled the Tour even if no cancellation notice is issued by you: I. In case of visa rejection, you would be deemed to have cancelled on the date of intimation of such rejection. Please see our visa guidelines section for further details. ii. If you fail to pay the Tour Cost in time or if you commit any other default in relation to your Booking, we may treat such failure or default as a cancellation of the booking by you. In such cases, the cancellation charges shall be computed with reference to the date on which we issue you a notice of cancellation. iii. If on your failure of payment or other default, no notice of cancellation is issued by us but your payment or default remains outstanding on the date of departure, the booking shall be deemed to have been cancelled by you without any advance notice, inviting the highest cancellation charge. iv. You expressly agree to abide by the aforesaid terms and conditions. 12. Amendment of Booking by You If You wish to amend or change your booking, You have to communicate your request to us in writing. Such requests for change or amendment will be accepted subject to availability. Please note that: 1) The amended or changed booking will be regarded as a new booking; 2) An amendment fee of INR 5,000 is payable in case of every amendment or change; and 3) In case the amendment is carried out within the cancellation period, then a cancellation charge shall apply as if a cancellation was made on the date the request for amendment or change is made. Please note that the cancellation charges as specified in the preceding section. 13. Transfer from one Tour to another Tour A request in writing for transfer from one Tour to another Tour if made 45 days prior to the departure will be treated as cancellation on that tour and a fresh booking on another. In these cases, a transfer fee of INR 20,000/ - per person will be applicable in addition to the costs for re-processing your visas, air tickets etc due to the transfer to another Tour. In case you transfer within the cancellation period, then the Cancellation Policy will apply. 14. Rate of exchange applicable to refund Please note that refunds of foreign exchange component of the Tour Cost will be based on our rate of exchange of that date. The rate of exchange of any date is available through our sales outlets, agents or franchises. 15. Our Scope of Services We are travel and holiday organizers only. We inspect and select the services to be provided to you. However, we do not own, operate or control any airline, shipping company, ferry, coach or coach company, hotel, transport, restaurant, kitchen caravan, tours, excursions, sightseeings or any other facility or provider etc. that is engaged to provide you services during the course of your Tour. Therefore, please carefully note that: 1) You will need to adhere to the conditions, rules and regulations of each service provider. For instance, you will need to check the baggage rules of the airline to understand what kind of baggage and how much baggage you can carry. You will need to check the hotel rules to check what the mealtimes are, at which you should make yourself available. The Company is not responsible for the consequences if you breach such rules and regulations; 2) If you cause any injury or damage affecting the service provider, then you may be liable to the service provider and if the service provider recovers any monies from us for such injury or damages, we shall separately charge you for the same; 3) We cannot be held responsible for any delay, deficiency, injury, death, loss or damage occasioned due to act or default of such service providers, their employees or agents. 52 | Terms & Conditions 16. Meals Please refer to the itinerary in the Brochure / Website for details of the meals which would be served to you on the tour. Unlike an airline, we cannot process a special meal, nor can we guarantee a special diet. The same is at the sole discretion of the service provider. We do not assure special meals or special timings or extra halts for infants, children, or passengers with diabetes, cholesterol, high blood pressure or any other condition. If you have any such special requirements arising from medical conditions or from the needs of your children or otherwise, it would be advisable to travel on a customized tour and coach tours are not recommended. We, however, reserve the right to change the meal arrangement, where circumstances compel us to do so. At some places a meal allowance may be paid to you at our discretion to enable you to have a meal of your own choice. 17. Hotels The Company selects hotels for your stay at locations, which give comfort and value for money. For various reasons, such as reducing the overall traveling time on the coach for the following day, the hotels may be chosen away from the city centre. In certain Tours, the hotels chosen may not have a few amenities that would be provided to you on other Tours. This may not be due to the discretion of the Company. For example, for all European departures, unlike other countries, many hotels in Europe do not have air conditioners or fans. Also, many of the hotels in Europe may / may not have room service facilities. Similarly, on certain Tours to Dubai, you might not have room service facility provided in the hotel. The hotels in Europe can have exceptionally small rooms unlike what you may have experienced in other countries. There might be other facilities that may or may not be present in the hotels that are chosen for your stay. This, in certain cases may be due to the country trend, weather conditions, etc. Moreover, we cannot guarantee the availability of adjoining rooms / interconnecting rooms / non-smoking room / rooms on the same floor etc. The check-in time is usually 2 p.m. and check out time is usually 11 a.m. In Australia, the check in time is 12 noon and the check out time is 10 a.m. In certain hotels like in Malaysia, though the check in time is 2 p.m., you may have to wait for a few hours till the rooms are cleared. The check-in and check-out timing of the hotels is subject to change from time to time. If you seek a change in rooming while on a particular Tour, the same will be subject to availability and you will have to pay additional charges as may be applicable. 18. Single Accommodation In case you book on a single occupancy basis, you will have to pay single occupancy charges unless another Tour Participant is willing to share your room. You shall also be liable to pay the single occupancy charges if earlier having booked on a shared room basis, you later have to take the room on single occupancy basis since your intended room partner has either dropped out of the tour for any reason or since you and / or your room partner are no longer willing to share a room. Note that the single occupancy charges will be charged in all cases where a booking on a shared room basis has to be changed to single room basis including the following: 1) Intended room partner was arranged by you. 2) Intended room partner was arranged by us for you. 3) No room partner was found available for you. 19. Double/Twin Accommodation A double room has either a single queen-size bed or two separate beds. If you request for a room with a queen-size bed, the same would be provided subject to availability as in many countries for example Europe, most of the rooms have twin-bedded facilities only. In case of non-availability of a room with a queen-size bed, a twin bedded-room would be given. 20. Triple Accommodation We recommend a maximum of only three persons in one room. Triple rooms are usually no larger than twin rooms and the third bed is often a rollaway bed or cot placed in a twin room. 21. Child Accommodation Child travelling for whom 'without a bed' charge has been paid would not be entitled to a separate bed in the hotel. In case 'with bed' charge has been paid for the Child and you decide not to avail such facility whilst on the Tour, you would not be entitled to any refund. In case you decide to seek an extra bed for the Child booked on 'without bed' basis on the Tour, this will be provided subject to availability and you shall be bound to pay any additional amount charged by the concerned hotel directly. 22. Pre / Post Tour / Add on Extension Packages Pre / Post Tour accommodation / add on packages or extensions are available to you at special rates. You must ensure that you request your travel agent or Bonton Executive for the same at the time of booking your Tour. 23. Coach and seating We generally engage air-conditioned / air-cooled luxury coaches but we are not responsible if the air-conditioning equipment malfunctions for any reason. On group tours, you are not allotted seat numbers as a seat rotation system is followed. You must follow the instructions of the Tour Manager in this regard. The average traveling time by coach depends on the Tour that you select. For instance, in Europe, the approximate travelling time is 8 to 10 hours or more a day while in Dubai; this would be 4 to 5 hours a day under normal road conditions. Comfort stops are provided every 2-3 hours, after appropriate intervals. The foregoing timings are indicative only. Though some of the coaches are equipped with emergency washrooms, such a facility can be used only in case of a dire emergency. The coach drivers are bound by restrictions concerning maximum driving hours per day and per week and the itineraries are planned with regard to the same. It is therefore essential that the itineraries, schedules and timings are strictly adhered to by you so as to ensure that all the services can be duly provided. If you or any of your co-passengers misses any service due to unpunctuality, we shall not be liable to refund any amount. Further, we shall not be liable to refund any amount or pay any compensation / damages for any change in itinerary or for missing any service due to the unpunctuality or actions of your co-passengers. Please note that smoking, consumption of alcoholic beverages and snacks is strictly prohibited on coaches. Please keep the coach clean to avoid discomfort to yourself and other tour participants. Please take care not to leave behind any property in the coach while disembarking. The Company would not be responsible or liable in case of loss of such property under any circumstances. 24. Baggage on coach Please note that porterage is not included in the Tour Cost. It is often difficult to get porters to assist as hotels may or may not provide this service and it is therefore advisable to use bags with wheels. Coaches have limited space for luggage and hence we permit only one suitcase and one handbag per person in the coach. The suitcase size for the coach is normally maximum of 158 cms. (width + length + height). This is only a reference and can change depending on the tour opted. Please check with the travel agent or Bonton Executive for the exact dimensions. For the dimension allowance with regard to the airline, please check with the respective airline. 25. Airlines We shall in no circumstances whatsoever be liable to you or any person travelling with you, for loss of baggage by the airline, failure to provide meal of your choice by the airline, denied boarding or down-gradation due to overbooking or any other reason, failure on the part of the airline to accommodate you despite having confirmed tickets, quality or quantity of meals offered by the airlines, flight delays or rescheduling, flight cancellation, changes of flight schedule or routing, change of airline mentioned at the time of booking etc. In these circumstances, we will not be liable for the injury, loss or inconvenience suffered by you but you will be free to pursue your remedies against the concerned airline. 26. Baggage on Airline Airlines have restrictions on the kind of baggage, number and weight of baggage that you can carry and you will need to carefully read and understand the rules and regulations of the airline, in this regard. Typically, weight restrictions on baggage for Economy Class is 20 Kg, for Business Class 30 kg and for First Class is 40 kg and one hand bag (cabin luggage) not exceeding 7 kg per person except for flights to USA and Canada, where the passengers are permitted to carry two pieces of checked-in baggage and one hand bag. In the case of low cost carriers are used by the Company during the Tour, the permitted baggage allowance may be lower than what is mentioned above. Baggage is not included for internal flights in USA. One needs to pay for every piece of baggage checked in. The charges vary from USD 25 to USD 50 per bag. Please check with your sales staff for correct details. Please note that every airline has a different set of rules and regulations regarding the weight restrictions and furthermore, airlines keep changing the rules quite frequently. Hence, you are requested to please check the updated baggage rules of the individual airlines, with whom the ticket is booked. We are not liable, in any manner, if you are unable to carry any baggage or if you have to pay any extra-charges due to restrictions imposed by the airline. You shall be liable to pay all such charges directly to the airline. Also, we are not liable for any loss or damage to baggage while it is in the custody of the airline or thereafter. 27. Airline date change before departure If you wish to travel in advance or return at a later date after the tour ends, then you must pay the applicable difference between the group airfare within the package holiday tour cost and the market airfare for the changed sector. The same will be quoted by us to you on your request. Over and above this you will also be required to pay an 'Airline Seat Rebooking and Reservation Fee' of INR 15,000/- or amount as applicable per person per sector, per change depending on the airline (subject to availability of seats and ticket validity). Please note that you will not be able to avail of the group transfers and accordingly you will have to make your own way to meet up with the group on arrival and / or to your next destination when your tour ends. We shall not be liable to refund any amount to you in this regard. 28. Airline date change after departure It is absolutely necessary to have your return air seats to India confirmed prior to your departure from India. If you wish to change the date of your return journey after departure from India, you will have to pay a "Change in Reservation” fee if any, directly to the airline, subject to availability of seats in the same booking class. 29. Airline confirmation and reconfirmation Though you may receive a confirmed air ticket for a particular sector, airlines often overbook seats, due to which the airline may offload even confirmed passengers and may accommodate them on a subsequent flight. We will not be responsible for any such offloading nor for any consequence of such offloading including delay, inconvenience or loss of tour services. As you are booked on a group fare ticket, please note that seat allotment will be done only when you physically report at the airport check-in counter. You are advised to report at the airport check-in counter at least 3 to 4 hours prior to the departure time. Seat allocation is a matter of airlines discretion and availability of seats which is not in the control of the Company. Hence, the Company shall not be held responsible if you do not get seats together or do not get your preferred seats. Please note that in case you are returning on a later date after the tour ends, the responsibility to re-confirm air tickets 72 hours prior to the departure would be solely yours. 30. You are responsible for your documents and possessions You will have to take the risk and responsibility of all your baggage, belongings, currency, valuables, documents and personal effects (collectively 'baggage') at all times during the tour, whether during travel on the airline or during your stay in hotel or during your travel in coaches, while on excursions or otherwise. If you forget to carry or if you lose essential travel documents such as passport, visa, tickets etc., you may be compelled to curtail the tour and you may have to incur extra expenses, for which you alone shall be responsible. In view of what is stated above, please carefully note that: 1) We shall not be responsible or liable for any loss or damage in respect of your baggage etc. or their contents whether due to theft, accident, negligence or otherwise 2) We shall not be responsible for any cancellation or curtailment of your tour compelled by any such loss of baggage etc. and we shall pay no compensation or refund to you 3) Some coverage in respect of baggage loss or damage may be provided by insurance It is advisable that you do not carry valuables on the tour. However, if you carry any valuables, we recommend that you use all available facilities to keep them secure during your tour. In this regard, some hotels provide Safe Deposit Lockers (which may be charged separately). In case of airlines, we recommend that you declare your valuables to the airline at the time of check-in and pay an additional charge, as may be stipulated by the airline, to make the airline responsible for valuables. Without such declaration, airlines can invoke limitation of liability protections provided in international conventions and laws. If your baggage is lost or misplaced at any time during the course of your tour, it is your responsibility to take all appropriate actions to file complaints with the concerned authorities, includin visa application before the departure date of your tour, the maximum cancellation charges shall apply. It is made clear that the cancellation charges shall apply in addition to the retention of visa service charges. You expressly agree not to dispute the aforementioned terms. 33. Health Please note that your health is entirely your risk and responsibility. Our tours are suitable for persons of reasonable fitness. They may not suit persons who are medically infirm or who have special needs or requirements whether due to age, medical conditions or otherwise. It shall be your duty to inform us in case you have any medical condition that may affect your ability to fully enjoy our tour arrangements or where the interests of other tour participants may be adversely affected by such condition. We reserve the right (without obligation) to ask You to undergo medical tests and to provide written certification of your medical fitness before departure or at any time during the tour and if You fail to undergo such tests or fail to provide such certificates, We may decline to accept You or to continue You on the tour. Our actions in this regard may be guided not only by concerns for your health but also the convenience and health of the other tour participants. However, it is not our obligation to check your medical condition and if You suffer any injury or aggravation on the tour or if You are unable to enjoy / complete the whole or any part of the tour due to your medical conditions, We shall not be liable to compensate You nor to refund any amount to You nor to pay your medical expenses. In this regard, please note that service providers such as airlines may decline to accept You on medical grounds. Please carefully read and understand the rules and regulations of the service providers, because We shall not be responsible for the consequences that You may suffer. To some extent, your losses on account of cancellation or curtailment attributable to hospitalization as also your expenses of hospitalization may be covered by insurance. 34. Liabilities Please go through the Terms & Conditions carefully to understand your rights, responsibilities, risks and the extent of our liabilities. As earlier stated, being tour organizers, We will not be liable to You for any loss, injury or damage in respect of life, limb or property, sickness, delay, discomfort, anxiety, service denial, service deficiency, additional expenses etc incurred by You or for any direct, indirect, consequential loss and / or damage or any kind suffered by You howsoever caused arising out of any act, omission, default of any contractor / supplier or of any servant or agent employed by the contractor / supplier or of any third person who may be engaged or concerned in the provision of accommodation, meals, transportation, entertainment, refreshment or any other service comprising the tour package etc. In view of this, please note that We shall have no liability in the following circumstances (amongst others): 1) Failure on the part of airline to accommodate passengers (despite having confirmed tickets) or cancellation, change of route, delay of flights. 2) Overbooking of seats / rooms by the airline / hotel. 3) Loss of / delay of baggage by airline / coach / cruise / train. 4) Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and / or damage or any kind of theft howsoever caused. 5) Rudeness or unprofessional behaviour of staff of airline / hotel etc., quality / quantity of meals, facilities given etc. 6) Any kind of service denial or deficiency by any contractor / supplier. Further, please note that in any case, our liability arising from this contract shall not exceed the total amount paid for the tour holiday. Further, under no circumstances shall We have any liability in respect of any indirect, special or consequential losses whatsoever. As earlier stated, any loss or damage to your baggage will be borne entirely by You and We shall not be liable for the same in any manner. We shall not be responsible and / or liable for any damages caused to You due to reasons beyond the control of the Company (Force Majeure / Vis Majeure). Any overstay expenses due to delay or changes in bus / flights / ships / trains or cancellation of special bogie or other services due to sickness, weather conditions, war, threat of war, strikes, rebellions, disturbances, unrest, curfew etc. or any other cause whatsoever, shall be borne entirely by You and We shall not be liable for the same. We are not liable for any acts, omissions or defaults of other tour participants which may result in injury, damage to your life / limb or property or interfere with enjoying any services to be provided on the tour. The immunities provided under this contract to the Company shall be available to the Company's managers, including tour managers, employees, servants and agents but not to the contractors / suppliers selected by the Company. Please note that We will be entitled to retain custody of your documents or properties entrusted to us till we receive payment of all amounts that are due to us in relation to your booking / travel. 35. You Will Need To Comply With Tour Conditions You will have to strictly follow the tour program and comply with the terms and conditions of the various contractors / service providers such as hotels, airlines etc. You are responsible to register with the representative of the Company at the appointed date, place and time for departure and you would be treated as a no-show if You fail to do so. You are required to be punctual and adhere to the timelines of the tour and of the contractors / service providers. If You are not punctual, You could miss your flight, your coach, your meals etc. You shall not behave in a manner which may cause distress or annoyance to other tour participants or to any other person or which may create the risk of danger or damage to property belonging to us or other tour participants or any other persons. If You misbehave or disturb the decorum of the tour We may have to terminate the tour. In such an event, no refund or compensation will be paid to the tourist and he / she will have to bear and pay the expenses for his / her return travel. You shall not carry any item or object, the possession of which is forbidden by any law, rules or regulations. Nor shall You violate any other law, rule or regulations. Should any tour participant misbehave or violate any law, rules or regulations, We shall have the right to discontinue his participation and exclude him from the tour at his risk, cost and expense. Should We suffer any damage or liability on account of a tour participant's misbehavior, We shall be free to separately charge and recover our losses and expenses from him / her. 36. No Refund for Unutilized Services It is clearly understood that there shall be no refund or compensation whatsoever for unutilized services. This general rule applies to all kinds of nonutilization or underutilization of tour services, whether of the whole or part of the tour and whether as a matter of your choice, or caused by your fault or compelled by circumstances such as ill health, weather, external factors etc. As a consequence of the above rule, please note that no refund will be admissible in the following circumstances (amongst others): 1) There would be no refund if You fail to join the group at the commencement of the tour or join the group later or leave the group before culmination of the tour for any reasons whatsoever. 2) There will be no refund if You fail to or are unable to utilize any of the services on the tour like airline travel, hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc due to any reason whatsoever such as late reporting, ill health etc. 37. Employees / Agents not authorized to change terms No person including any of our employees, agents or franchisees has the authority to alter, amend, or waive any stipulation, representation, term or condition set forth in this document. Assurance if any, given by any of our employees, agents, franchisees or any other person, whether given verbally / in writing / by email / by SMS or otherwise, which is contrary to the Terms & Conditions shall not bind us, in any manner. 38. Tour Cost inclusions and exclusions Please read carefully and understand your Tour Cost inclusions and exclusions. Please refer to the relevant section of the Brochure / Website / Webpages to understand the Tour Cost and the price break-up along with the services offered thereof. All services to be provided to You will be as per those specified / confirmed and paid for as per the invoices. If You avail any service such as porterage, room service, laundry, excess baggage charge, a la carte meals, alcoholic beverages, soft drinks, paid toilets etc or anything that is not specifically shown as included in the Tour Cost, then the payment for the same will have to be cleared by you. 39. Tips and Gratuities Tips and / or gratuities is customary (unless otherwise stated in the Brochure / Website / Webpages) in all parts of the world for services rendered (e.g. porters, coach drivers, tour leaders, guides etc). Unless otherwise communicated the tip amount for Europe is 2 EURO per person per day for the coach driver, 1 EURO per person per city per guide and 2 EURO per suitcase per way for a porter in Europe. For U.S.A. the tip amount is 2 USD for each of the three services highlighted above. 40. Currency and Travellers Cheques We recommend that You take your Foreign Exchange partly in Cash and Travellers Cheque. You can also opt to take a Foreign Currency Debit Card which is another safe mode of carrying exchange. Travellers Cheque can be encashed overseas for foreign exchange, for a fee. 41. Minimum Participation Tours specified in the Brochure / Website / Webpages are operated subject to a minimum participation of paying adult participants. If the participation is less than the minimum prescribed number, We reserve the right to amend, amalgamate, alter, vary, or cancel a tour without incurring any liability to pay any compensation. If We decide to operate the tour with participation below the minimum stipulated or if You are required to travel as individual travelers (not as a group) We reserve the right to collect an additional pro-rata amount. In such cases You may not be provided certain services, which would have been provided in the group tour including the service of a tour manager and You may need to travel on an amended itinerary and services, such as transportation on a 'seat in coach' basis, where the coach departures are at fixed times and routes etc. 42. Privacy of Information We try to maintain the privacy of the personal information provided by you. However, it would be necessary for us to share this information with Consulates, Embassies, Airlines, Hotels and other service providers who would be providing you service during the tour. We would also be constrained to disclose such information if we receive an order of the court, a requisition from any government or statutory authority, subpoena, or where under any laws, rules or regulations, such disclosure becomes necessary. You agree to let us photograph and / or videograph the tour and specifically you agree to let us photograph and / or videograph you in the course of the tour. You agree to let us publish such photographs / videographs through all media including print media, websites, letters, emails etc. You also agree to let us track usage statistics. You agree and accept that all such photographs and / or videographs and statistics are our absolute property and we have the unrestricted right to use them for any legitimate purposes including advertisement and commercial purposes. Further, you agree that if you share with us any photographs and / or videographs taken by you during the tour, we would be free to publish such photographs and / or videographs through all media including print media, websites, letters, emails etc. We recommend that you register online so that we can send you updates and information on travel destinations. 43. Communications Communications transmitted to your mailing address / email address on record shall be deemed to have been communicated to you even if returned as undeliverable for any reason. All communication from you to the Company has to be in writing, not orally. Where you book directly with us, we will address communications to you at your mailing address and / or e-mail address given in the Booking Form. Where you have booked through a travel agent, we will address communications to your travel agent, who made the booking on your behalf and the agent would be responsible for transmitting such communication to you. All monies paid to the travel agent shall not constitute payment to us unless deposited by your agent with the Company. 44. Additional conditions apply in case of promotions / offers schemes Please note that in case of special offers, promotions or schemes, the terms and conditions of these offers, promotions or schemes will be applicable in addition to these Terms & Conditions. You might have to adhere to the payment schedule prescribed under such offers, promotions or schemes in order to be eligible to avail benefits under such offers, promotions or schemes. If you fail to make the payment by the due date and / or do not comply with all the terms and conditions of the offer, promotion or scheme, you would not be entitled to receive the benefit under such offer, promotion or scheme. We shall have the absolute right to withdraw any scheme or discount at any time after such scheme or discount is published. 45. Balance Payment Please check your Invoice for the due date of your balance payments of the tour cost. This balance payment has to be made 45 days prior to departure date of the tour. If the booking is accepted within 45 days of the date of departure of the tour, the entire tour cost has to be paid upfront. A delay in payment of your tour cost (part payment or full payment) can result in a delay in issuing your air tickets which are necessary to facilitate your visas processing. We may treat such delay as a cancellation of booking by you, which will be subject to the applicable cancellation charges as per the cancellation schedule. We reserve the right to amend the prices published in this Brochure and on the Website/Webpages and to adjust our charges based on various factors including currency fluctuations, fuel price rise, travel arrangements, special / high season charge levied by the suppliers, hike in any government taxes or any taxes or visa amounts and / or for any reason etc before the date of departure. All such increases in price must be paid for in full before your departure. 46. Equitable Monthly Installment Scheme The Company can assist the traveller in taking bank finance to enable the traveller to pay in easy installments. However, please note that the loan relationship/financial obligation is entirely between you and the bank and you will apply/take advantage of the offer entirely at your own risk. For more details with regard to the credit card related equitable monthly installments scheme can be collected from our Bonton Executives or your travel agent. 47. On Tour Assistance Please promptly inform your Tour Manager of any grievances that you may have and immediately follow this up by writing to us. This will enable us to promptly rectify all genuine grievances in real time. If you fail to do this, you will be deemed to have acknowledged and accepted the services of the Company in full satisfaction and you shall be deemed to have no grievance or complaint in that regard. You should communicate the grievance on a working day within working hoursin the following manners: 1) By email to indiainfo@bontonholidays.com, followed by a written communication to our corporate office, OR 2) In writing to the corporate office of the Company: Bonton Holidays Pvt. Ltd., Office No. 101/102, Hindustan Kohinoor Complex, LBS Marg, Vikhroli (W), Mumbai – 400 083, India. Any complaint made by you must be notified to the Company in writing within 28 days of the end of the tour. No claim notified to the Company outside this period will be entertained and the Company shall incur no liability whatsoever in respect thereof. 48. Law and Jurisdiction In the event of a dispute arising out of or relating to this contract, including any question regarding its existence, validity or termination, the parties shall first seek settlement of that dispute by mediation in accordance with the applicable rules. The Mediator shall be appointed by the Company. If the dispute is not settled by mediation within thirty (30) days of the appointment of the mediator, or such further period as the parties shall agree in writing, then the dispute may be settled in accordance with the Arbitration and Conciliation Act, 1996 by a sole arbitrator appointed in accordance therewith. The Arbitration proceedings will be in Mumbai. The arbitrator's decision shall be final and binding on both parties. In case of any dispute concerning the award the courts in Mumbai alone shall have exclusive jurisdiction. This contract will be governed by Indian law. You agree that in the event of a dispute or difference between the parties the exclusive jurisdiction shall vest in the competent court / forum / tribunal in Mumbai only. As to the interpretation of the aforesaid terms and conditions, the decision of Bonton Tours Private Limited shall be final and binding upon you. 49. Your Suggestions If you have any tips, which you might want to share with us, do write in to us at our corporate office as listed above or email us at indiainfo@bontonholidays.com. On behalf of the persons booked, I / We have read, understood and accepted the Terms and Conditions, Brochure, Prices, Itinerary, Promotion details (if applicable), Cancellation Policy and Web pages, a copy of each of which has been furnished to me / us. I / We being duly authorized by the said persons do hereby agree and accept the same for self and on behalf of the said persons. Signed__________________________________________________________ Name___________________________________________________________ Date_________________________ Place______________________________ Additional information about this destination is available at bontonholidays.com Contact us Corporate Office - India Hindustan Kohinoor Complex, Office No. 001/002/101/102, LBS Marg, Vikhroli (W), Mumbai - 400083. Phone: +91 22 4238 9393. Toll Free: 1800 407 00 4000 • Email: indiainfo@bontonholidays.com Branches in India Ahmedabad: Mumbai: Phone: +91 79 3355 4000 Email: ahmedabad@bontonholidays.com Phone: +91 22 2614 8915/16 Email: mumbai@bontonholidays.com Bengaluru: New Delhi: Phone: +91 80 3312 4931 Email: bengaluru@bontonholidays.com Phone: +91 11 4333 1000 Email: delhi@bontonholidays.com Chennai: Noida: Phone: +91 44 4354 6861 Email: chennai@bontonholidays.com Phone: +91 120 488 5000 Email: noida@bontonholidays.com Hyderabad: Pune: Phone: +91 40 4011 9898 Email: hyderabad@bontonholidays.com Phone: +91 20 3355 4000 Email: pune@bontonholidays.com Kochi: Rajkot: Phone: +91 484 402 4218 / 20-22 Email: kochi@bontonholidays.com Phone: +91 281 6508 161-65 Email: rajkot@bontonholidays.com Kolkata: Phone: +91 33 4032 7171 Email: kolkata@bontonholidays.com Our Associate Companies: Bonton Tours & Travels LLC, Dubai, U.A.E. Phone: +971 435 111 35 Email: dubaiinfo@bontontours.com 24 Hours Hotline No: +971 50 1818 208 Bonton Tours LLC Abu Dhabi, U.A.E. Phone: +971 26715 444 Email: abudhabiinfo@bontontours.com