foR all - Bruxelles Pour Tous

Transcription

BRUSsels
for all
Tourist guide book
f o r t h e t r av e l l e r s
with reduced mobility
w w w. b r u s s e l s fo ra l l. b e
A cces and M obility for A ll asbl
rue A. Renoir 5/4 • B-1140 Evere
info@brusselsforall.be
with support from
Commission communautaire française, en charge du Tourisme,
Commission communautaire française, chargée de la Politique d’Aide aux Personnes Handicapées,
Vlaamse Gemeenschapscommissie, and VisitBrussels
T
he minute a tourist arrives in Brussels, everything seems at its disposal in order
to help him discover the city in a pleasant way. To a tourist with impaired
mobility, quite obviously, the city doesn’t reveal itself the same way. Indeed,
many gaps are still there to ensure a proper accessibility to the various tourist
spots for these persons. However, it is undoubtedly legitimate for them to have access
to a plethora of restaurants, hotels, cultural and other leisure activities offered by the
city of Brussels.
That’s the reason why I keenly wish that the conditions are created in collaboration
with tourism sector and VISITBRUSSELS to offer a greater accessibility to people with
disabilities. It is therefore essential to increase awareness of all politicians, but also all
regional and municipal officials, and promoters to a better use of all spaces and buildings
for people with impaired mobility (PIM).
It is important to develop tourism for all and allow the related sector to respond with
common sense, enthusiasm and professionalism. Therefore we consider it important
that the places which meet the «PIM» criteria’s should be identified, recorded and their
services widely spread.
The edition of «Brussels for all 2012 « in three languages makes it possible to better
inform people with impaired mobility about the various places and tourist attractions,
and heighten public awareness. This guide is also an effective tool for agencies and tour
operators, service providers in transportation or lodging.
Moreover, it is also essential to encourage all initiatives and improve methods so that the
expertise should go well beyond a simple act of indicating accessible places.
Therefore, I particularly support the initiatives of the association AMT-CONCEPT (Accès
et Mobilité pour Tous) which has been working for several years to make tourism and
recreation in Brussels accessible to all by offering an accessibility diagnosis of hotels,
restaurants and museums in Brussels.
In the medium and long term, the touristic places must be designed to allow one and all
to have access to all facets of life in Brussels.
Minister-President of the Government of the
French Community Commission, in charge of Tourism
60
complete information on www.brusselsforall.be
P
oor accessibility of public spaces, a lack of appropriate information, a limited
choice of places to live, work, learn and engage in leisure pursuits… All of these
factors play a part in confining people with disabilities in what amounts to a
ghetto!
With this new guide “Brussels for All”, I am aiming to make the concept of accessibility
effective. The guide is a step towards enabling the disabled and those with mobility
difficulties to maximise their role in the life of society. In fact, it will help provide
a solution for one third of the Belgian population, even more if one includes the
entourage of persons with mobility difficulties, as the activities included in this guide
can be undertaken as a family.
In the wider sense, the various initiatives aimed at encouraging accessibility should
allow disabled persons to play an independent part in social, economic, political and
cultural life, to the same extent as the non-disabled. In this way, their inclusion in our
society will be optimised, which is my principal aim.
For many years now, I have been making financial resources available to various
associations that support actions including the accessibility of various festivals like the
Couleur Café, the creation of the “Brussels For All” guide and also the “accessibility” ruling
which has enabled the approval of four services specialising in disability issues.
I have also supported the raising of public awareness, for instance, via the creation by
AMT Concept of a special obstacle course that allows the able-bodied to experience
what it’s like to be a person of reduced mobility. Provided free of charge by the Phare
service, it is negotiated either sitting in a wheelchair or with a bandage over your eyes
and a white stick in hand. Let me tell you from personal experience: the difficulties that
disabled persons have in getting about from day to day are soon indelibly imprinted on
your mind!
Furthermore, as Brussels Minister for the Environment, I also support Brussels
Environment in all its initiatives for improving the accessibility of all the numerous green
spaces in our region. BE has been implementing a raft of measures to aid accessibility
for disabled persons, including lowering kerbs, creating tailored parking, adapting
relaxation areas, installing linear guides for the partially sighted and blind, adapting
paths, installing special ramps as an alternative to stairs, and even installing adapted
playground equipment.
The legitimate demand for tourism suited to persons of reduced mobility is undergoing
strong growth and I am hoping that this new publication will help to improve accessibility
and information, thus allowing disabled people to truly flourish.
Brussels Minister responsible for Disability Persons Policy
61
T
he Brussels-Capital Region runs an active policy aimed at raising the integration
of and ensuring greater autonomy for people with reduced mobility – whether
they are Brussels residents or visitors to the city – in discovering the capital.
In addition to the welfare benefits assigned to disabled people, the Region is
working to improve access to public transport, services, leisure facilities, housing and
education on a day to day basis. It goes without saying that Brussels, the capital to 500
million Europeans, should set the example in this respect, more so than any other major
city.
For a number of years, VISITBRUSSELS, the communication and tourist agency of the
Brussels-Capital Region, is making every effort to devise a tourist offering that is adapted
to the needs and requirements of the people with reduced mobility. In fact, a purposedevised section that lists the places and hotspots that are accessible to people with reduced mobility has been included as part of the VISITBRUSSELS’ website at www.visitbrussels.be/prm.
With the aim of providing people with reduced mobility with a better accessibility audit, a collaborative effort has been set up between AMT Concept and VISITBRUSSELS by
putting in place a link between the 2 websites: www.brusselsforall.be and www.visitbrussels.be.
As from today, the PRM-profile of the VISITBRUSSELS website is a lot more accurate in
the information it provides thanks to the information flow that has been established
between the two sites, enabling users to find out exactly which accessibility facilities
each tourist attraction has to offer, as included in the database: housing infrastructure,
hotels, restaurants, museums, shopping precincts, sports and leisure facilities.
In addition to its website, in most of the brochures VISITBRUSSELS also provides information of the venues that are accessible to people with reduced mobility. Which is why, for
the sake of consistency and so as to complete this information, we have supported the
hard copy edition of the “Brussels for All” guide.
Accessibility to the main tourist attractions and being able to prepare one’s excursions
around the city is paramount for a successful stay. Many tourist infrastructures are aware
of the fact that accessibility must be made an integral part of the way in which the tourist hot spots are promoted. VISITBRUSSELS is committed to promoting and encouraging the schemes that have been and are yet to be put in place and to beef up any such
schemes as part of Brussels’ position as a sustainable destination.
Patrick Bontinck
CEO VISITBRUSSELS
62
T
ourism for everyone, this is what ’AMT CONCEPT’ is aiming for with their printed guide and website « Brussels for All ». They offer a diagnose of accessibility
for the persons with reduced mobility.
The paper edition is a resource guide that is complemented by the website.
It offers simple and concise information regarding accessibility. More useful details and
photos are available on the site with specific comments about each place visited by the
team of AMT Concept.
This guide is also a tool for agencies and tour operators, service providers, transportation
or lodging.
AMT Concept propose since 10 years some leads to reduce behavioural barriers as well
as architectural ones which inhibit disabled tourists to travel in full safety. Today, the lack
of information, of adapted equipment and understanding from the tourism industry,
forms an obstacle to the development of a discrimination-free tourism.
Let us remark that, for any kind of travel, people need exhaustive information on the
state of the infrastructure. A step, a badly calculated door width, an ill-placed plant
can be sources of dependence and weariness for disabled travellers or their travelling
assistants.
Significant improvements have been carried out the last few years in Brussels. However,
accessibility in tourist places is far from established, notably for what concerns public
transportation, public buildings, stores, restaurants, leisure spaces, etc.
We have noticed during our latest visits that some hotels and restaurants had carried out
transformations in order to host disabled tourists. Several new hotels offer an optimal
accessibility for travellers with reduced mobility.
Let us not forget the various ‘Communes’ in Brussels as well as the Region, which have
launched projects (streets and transportation) to improve the present situation. We
noticed during our last visits that several hotels and restaurants improved accessibility
for persons with reduced mobility. We must not forget either all the projects of the
Brussels Region in order to change the actual situation.
Finally, this guide does not pretend to be self-sufficient, it only represents a complement
of other traditional tourist guide books that remain indispensable to appreciate the
abundance of cultural and leisure activities in Brussels.
Miguel GEREZ
Director of the project,
CEO ‘AMT Concept asbl’ (Access and mobility for all)
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contents
INTRODUCTION page 60-63
Accomodation page 82
contents page 64
Bars & restaurants page 90
Pictograms
page 65
Retail
page 98
TRANSPORT
page 66
• Airplane page 66
• Train page 67
• Bus - Metro - Tram page 68
• Taxi page 69
• Personal car
page 70
Practical / Services page 99
• Money
page 99
• Toilets page 99
• Associations
page 100
• Cultplaces page 101
• Police page 101
Tourism page 70
Leisure / Culture page 71
• Movie Theaters page 71
• Postal offices
page 102
• Museums page 72
• Health
page 102
• Theaters
page 76
Amt Concept page 103
guided visits
page 106
Thanks (NL)
page 107
• Exhib. - conference rooms page 78
• Parks page 79
• Sport / Swimming Pools page 81
You will find the same strucure of contents on our website w w w.brusselsforall.be where you will find
more developed and illustrated information.
Nederlandse versie : draai ondersteboven (p.1)
Achieved by :
This publication was produced by the association
AMT Concept (Acces and Mobility for All).
Project management: Miguel GEREZ
Field surveys and writing : Salvatore VILARDO, Ivana LA ROSA,
André MOONS and Miguel GEREZ
Graphic design, layout and fabrication :
André MOONS-Séraphine Graphics sprl
Technical drawing and symbol : Anne-Sophie PETIT,
Architecte
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Secretariat : Eléonore NAZARYAN
Models : Anne DELVAUX, Pierrot GIRASA, Miguel GEREZ, Véronique
LONCIN et Fabrice FRANCOIS
Photos : Salvatore VILARDO, André MOONS, Miguel GEREZ,
Michel MERNIER et WBT.
©AMT Concept a.s.b.l., Brussels 2012
Any reproduction, even partial, of any part from this guide, by any
means is prohibited without written permission of AMT Concept
asbl.
Free, can’t be sold.
Pictograms
Following pictos are used in this guide,
every category has his colour :
GREEN Accessible Type I :
the buildings are fully accessible; the ideal
situation for an active life of autonomy.
ORANGE Not entirely accessible Type II :
the buildings are not accessible without help,
they could be if some simple and not expensive
adaptations are done.
Accessible
Parking accessible
Facilities for the blind
and visually impaired
Accessible for a person
with a mental disability Accessible with
assistance Parking with
assistance
With help for the blind
and visually impaired
With help for a person
with a mental disability
Adapted toilet
Mobility impaired
pedestrians
Facilities for the deaf
and hearing impaired
Sound amplifying equipment Toilet with
assistance
Mobility impaired
pedestrians
with assistance With help for the deaf
and hearing impaired Assistance dogs
The law of 10 May 2007 to fight against discrimination, considers the assistance dog as an indispensable aid for the blind. So an exception is made for assistance dogs, they must be accepted in any
public place, including bars and restaurants.
‘Assistance dog’ is a generic term for all specially trained dogs to assist people with disabilities and
thus increase the autonomy of these persons. There are several types of assistance dogs :
• dogs (‘guide dogs’) for the blind and visually impaired;
• dogs trained to recognize certain sounds and for deaf and hearing impaired;
• trained dogs to assist people with mobility impairments, and
• dogs for people with epilepsy, diabetes or Alzheimer’s disease.
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transport
Once arrived in Brussels, by train or by plane, a tourist will use the public
transportation means and taxis put at his disposal in order to visit Brussels.
Tourists with reduced mobility can unfortunately not rely on public transports. Indeed, the majority of infrastructures have been designed at a time
when the disabled persons’ mobility was not a political item and influent
politicians and urban designer have only taken an active interest in this
matter since short.
For example, the recent PMR plan of the STIB plans a progressive improvement of the access to all public transports. Barring unexpected circumstances, these progressive fitting works for access to the various transport
means could be finished by 2022. In the meantime, some innovations will also be available. The
company Taxis Verts has put into circulation in 2002 4 taxis adapted thanks to subsidies from the
Brussels Capital-Region.
Ninety- four new adapted taxis have been added to the existing fleet in 2004-2008. Several subwaystations have been equiped with elevators, automatic vocal announcements for every stop, information in braille. Inaugurated in March 2005, the bus line 71 is the first bus line with lowered floor and
drawbridge-like rotating ramp. An experimental measure which has already allowed the fitting of
90% bus stops, surrounding pavement, accesses and surroundings.
The integrated PMR strategie of the STIB plans the accessibility of the buslines B12, B21, B48 and
B84. The new tramways of type T3000 and T4000, all fitted with retractable ramps, will be put into
circulation progressively as from February 2006. Several tramlines will be in circulation (3, 4 and 94)
soon.
Plane
Whatever your handicap, never forget to mention it when booking a travel in your travel
agency, and also specify your needs. You will
as such benefit from the special attention you
need all along your trip: ground assistance,
boarding, landing, change of plane.
Aviation companies standardize more and more
the formalities for persons with reduced mobility. However, they can vary from one company
to another, particularly concerning charters.
Companies like S.N. Brussels Airlines offer the
service needed but request filling in the following formalities:
- Fill in a questionnaire specifying your medical
assistance needs (signed by your doctor if your
Tran
On the day of departure, you should arrive well
on time at the boarding desk of the company
you are travelling with (at least 2h before departure). They will contact the assistance services
which will take care of you up to the boarding
in the plane.
Maybe you will have to go to a specific boarding
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handicap is recent: less than one year)
- Answer some technical questions concerning
the kind of chair you use: manual or electrical
(moist batteries have to be packed in hermetical boxes you can buy at the airport), foldable
frame or not, dimensions, etc. Your file will be
assigned a code which will allow care agents to
identify the assistance you need.
gate specially adapted to persons in a wheelchair, be the first to enter the plane, not be able
to leave your seat during stops, etc.
For travellers starting from Zaventem, the HAC
(Home Advanced Check-in) proposes to take
your luggage at home and hands over the boarding cards the day before your departure. It is an
arrangement with S.N. Brussels Airlines which
allows travellers to go straight to the boarding
gate without queuing at the boarding desk for
luggage. However this service allows you to go
to the airport no longer than 45 minutes before
take off, we recommend to arrive at least one
hour and a half early to have enough time to
fill in the necessary formalities in the assistance
office.
Since 2009 there is a new measure for PRM with
a auditive, visual and mental disability and the
wheelchair-users for whom a personal assistance is sufficient. They are required to go by
themselves from the boarding gate to the plane
(bridge or bus going from the airportbuilding to
the plane).
Once registred, the PRM should go with the assistant to the PRM - provider in the departure
hall.
BRUSSELS NATIONAL AIRPORT
- General information : 0900/70 000
- Web : www.brusselsairport.be
- Airoport - assistance : www.biac.be
AVIA PARTNER : 02/723 06 66
GLOBE GROUND : 02/723 30 51
-Parking : Possibility to leave your car during
your trip in parking Front Park 1, 2 and Lock Park
(info:02/715.21.10)
Inside the airport: easy circulation, elevators to
all floors, several restaurants accessible.
Toilet: several adapted toilets all over the
building.
train
Plan your journey Check out the journey planner to prepare for your trip: real time train schedules, information on your trip from door to
door, SMS 2828, My Train Info, etc. To find out
more : http://www.b-rail.be/nat/E/timetables/
realtime/index.php
Book assistance in advance To benefit from the
s
Check the list of stations with disabled access :
http://www.b-rail.be/nat/E/practical/limitedmobility/station/index.php
assistance service best suited to your needs,
contact the SNCB Mobility Call Center at least
24 hours before you intend to leave.
- By phone: 02/528.28.28, every day from 07.00
to 21.00.
- On line at: http://pmr.b-rail.be/pbm_prd/
webform1.aspx?lang=fr
You will be given confirmation :
- Of the assistance you receive in your starting, changing and arrival stations
- Of seat availability
- Of assistance with entering and leaving the
train, with a mobile ramp if necessary On the
day of your journey, bring your ticket to the
meeting point arranged when you booked
your assistance at least 15 minutes before
your train is due to leave.
General Information on SNCB: 02/528.28.28 or
www.sncb.be
The Guide for Passengers with Reduced
Mobility, which can be obtained from stations
and on www.sncb.be, tells you all about the
services SNCB Mobility provides to help you
Tr an
Travelling in Belgium SNCB Mobility provides
a free service to assist people with limited mobility travelling by train, all the way from their
departure station to their arrival station. This
service is available from the first train of the
day to the last, 7 days a week, in 131 stations in
Belgium; 114 stations are accessible to disabled
people with or without wheelchairs, and 17 stations cooperate with taxi firms to take people in
wheelchairs from unassisted stations to stations
where assistance will be provided.
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travel by train. Download the brochure: www.
b-rail.be/nat/E/assets/basea5_ang_04web.pdf.
If you would like to receive the leaflet in Braille,
write to the following address: braille@sncb.be
Bruxelles-Midi
- Access : from Avenue Fonsny or Rue de France
- Parking : Q-Park, underground carpark open
24/24. Entrance from Rue de France, 40.
- Taxis: Rue Couverte; access signposted from
the main concourse; one pavement kerb to
cross.
- Counters: lowered counters: 1 on the international advance sales side, 1 on the domestic services side, 1 on the immediate departures side,
and 2 at the tourist information desk.
• Facilities for passengers with limited mobility
• Wheelchairs made available at no extra charge
• Mobile ramp
• Toilets for people with limited mobility
• Lifts on platform
• Escalator (up & down)
If you travel with Eurostar, there are two wagons
each fitted with one reserved space and an
adapted toilet.
If you travel with Thalys, there is one wagon
fitted with one reserved space and an adapted
toilet.
Bus - metro - tram
Anyone with a wheelchair will have lots of difficulties travelling with public transports in
Brussels. To this day, only the metro stations
Alma, Stockel, Maelbeek, Gare Centrale, De
Brouckère, Erasme, Eddy Merckx, Ceria, La Roue
and Heysel are accessible.
All metro stations (metro - RER), should be fitted
by 2010-2012. However, the gap between the
quay in the station and the carriage still forms
a major obstacle; to solve this problem, the STIB
has made the experiment of putting an assistance agent with a movable ramp to allow the
persons in a wheelchair to access the metro carriage. Only drawback, we will have to be patient
to see the continuous care for the passenger
during the whole travel and, above all, not take
the metro at peak hours.
In the meantime, officials at the STIB are actively
looking for a solution with PMR associations in
order to find a technical solution for a flat and
direct access to the carriage. Metro stations are
progressively fitted with elevators, floor marks,
alert lines along the quays, Embossed signalling
panels. Visual/vocal announcement of stops
and terminus are installed in 80 % of metro
carriages.
Bus lines are progressively being fitted with
Tran
- Concerning the accessibility for the partially
sighted/blind people, important efforts have
been made. Today, 68 metro stations are fitted
with systems for the blind and, in a couple of
years, all stations will be fitted.
- General information concerning the STIB- metro, tramway and bus
- web : www.stib.irisnet.be
- 02/515.20.00
- fax 02/515.32.85
- email: contact.centre@stib.irisnet.be
- web: www.stib.irisnet.be
- Gen. information concerning Tec / De Lijn - bus.
- de Lijn: Tel. : 02/515.28.28
- Website: www.delijn.be
- Gen. information concerning minibus-service
- 02/515.23.65
- www.stib.be/minibus.html
- TEC: INFO-TEC : 010/23.53.53
- Tel. : 010/23.53.11
- Fax : 010/23.53.10
- Website: www.tec-wl.be
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lowered floor, which facilitates the access for
persons with walking difficulties, but does not
solve the problem for persons in a wheelchair.
Tax i
Taxis Verts PMR
- Tel. : 02/ 349 45 45
- Circulate in Brussels and surroundings; reservation possible on the same day; tariff per km.
Bruxelles home services
- Tel. : 02/527.16.72
- Circulate in Brussels and other big cities in
Belgium, reservation can be mad one the same
day; fixed price; special forfeit airport from/to
Brussels.
Dienst Aangepast Vervoer (DAV)
- Tel. 02/270.94.36 (9.00 - 13.00)
- Covers the Northern part of Brussels; reserve
one or two weeks in advance; tariff per km starting from Grimbergen.
Taxi Hendriks
- Tel. : 02/752.98.00 (6.00 - 19.00)
- Fax : 02/752.98.01
- Email : info.melsbroek@hendriks.be
- Web : www.hendriks.be
- Circulates all over Belgium; reserve 24 h in
advance; transport avoiding rush hour : immediate reservetion possible; fixed price; special
tariff airport from/to Brussels; accompanied
Sociaal Vervoer Brussel
- Tel. : 02/544.12.44 (9.00 - 12.00)
- Circulates in the Brussels Capital Region,
7 days a week; reserve 2 days in advance;
- Low tariffs per km.
Unitax
- Tél. : 02/720.02.02 (9.00 - 19.00)
- Circulates in Brussels and surroundings; reservation possible the same day; tariff per km starting from Zaventem.
ContrePied asbl Transport et accompagnement des personnes moins mobiles :
- 02/763.19.04 / 0474.54.65.36
- www.contrepied.be
- info@contrepied.be
Transport & Vie, asbl
- 02./612.72.93
transportetvie@hotmail.com
- Based in Brussels, covers the entire country
(preferably from and to Brussels), weekends and
evenings too.
- Takes PRM to the doctor, shopping... and does
administrative formalities when required. They
have cars and minibusses. Low tariffs
Association Espoir asbl
- 02/428 24 01
www.associationespoir.be
M.B.T. Société de taxis
- www.mbt.be
Taxis-services mixtes
- 0487 982 982
- E-mail : scbi@live.be
- Site web : www.taxis-services.sitew.com
- Personalised service : airports, Eurostar,
Railwaystations, Hotels...
- Cars for 4 persons and PRM.
s
However, between 2002 and 2008, the company called «Taxis Verts» has put into circulation 59
PME-vehicles adapted for the wheelchair. The
theoretical waiting time is 1/4 hour after your
call, but to be sure, make it 1 hour in advance.
transport from room to room (branch offices in
Ghent, Antwerp, Charleroi and Limburg)
Tr an
Depending on your handicap, you will be able
to use normal taxis or not. If you are in a wheelchair, think of warning the driver so he can
help you getting in the car, and be sure the
car’s trunk is big enough to contain your wheelchair. If not, then you can call on to the companies listed below which propose an adapted
service. Unless otherwise provided, these taxis
also drive at night, in weekends and holidays. To
reserve a cab from one of these companies, we
recommend you to call them 24 or 48 hours in
advance.
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personal car
If you travel with your own car, following information can be useful :
Touring Club de Belgique
- information : 02/286 3384
Royal Automobile Club de Belgique
SOS dépannage (members only) : 078/15.20.00
Touring Secours : 02/287 09 00
070/34.47.77
Tourism
Addresses to contact before leaving or during
your stay.
Otherwise tourism
E-mail : info@tourisme-autrement.be
- Tel. : 02/646 66 51
- Fax : 02/646 36 11
- www.tourisme-autrement.be
Accessible Travel Info Point
service of the Flemish Tourist Board, which grew
out of cooperation with various organisations
and services by and for people with disabilities.
- Grasmarkt 61
- 1000 Brussels
- Tel. +32 (0)70 23 30 50
- Fax +32 (0)70 23 30 51
- E-Mail : post@accessinfo.be
- Web : www.accessinfo.be
© Miguel Gerez
Wallonia-Brussels Tourism (WBT)
- Rue Saint-Bernard, 30 B-1060 Bruxelles
- www.belgique-tourisme.be
- info@opt.be
VISITBRUSSELS - Bruxelles Info Place (BIP)
- rue Royale 2
- 1000 Brussels
- Tel. + 32 (0)2 513 89 40
- e-mail : info@visitbrussels.be
- Daily : 10 a.m. to 6 p.m
- Closed : 25/12 and 1/1
VISITBRUSSELS - Hôtel de ville
- Grand-Place
- 1000 Brussels
VISITBRUSSELS - Arrival by train
- Midi Station
- Daily : 10 a.m. to 6 p.m
- Closed : 25/12 and 1/1
VISITBRUSSELS - Arrival by air
- Brussels Airport
- Office de Promotion du Tourisme
- Arrival Hall - 7/7, 8 a.m. to 9 p.m.
- Closed: 25/12 and 1/1
Web : www.visitbrussels.be
Leisure / Culture
If you prefer daytime leisure, we have selected
some accessible swimming-pools and parks
which will always provide you enjoyable leisure
spaces.
Several parks were made accessible for PRM’s :
park Pede in Anderlecht ; Royal Park in Jette ;
Hallepoortpark in Brussels ; Abbey of La Cambre
in Ixelles ; Scheutbosch park in Molenbeek-SaintJean, Elisabethpark in Koekelberg. Nearby the
Atomium you’ll find an accessible park, Osseghem
park where all PRM’s can improve their physical.
All these parks are accessible for everyone.
mo v ie t h e atre s
Brussels proposes a lot of movie theatres. Very few are accessible in a wheelchair. Most of them are
arranged in tiers and the entrance is located at the level of the screen.Without assistance, you would
be forced to follow the movie with the nose on the canvas. As accessible theatres, we only mention
theatres at floor-level and the ones where the distance between the entrance and the screen seems
reasonable. We do not mention in our list the theatres complying with none of these criteria, nor the
ones where you should climb several strairs before entering the theatre.
Galeries cinéma
Rue Baron-Horta 9 • 1000 Brussels
Tel. : 02/551 19 19 • info@cinematek.be
Web : www.cinematek.be
Galerie de la Reine, 26 • 1000 Brussels
Tel. : 02/ 514.74.98 • contact@galeries.be
Web : www.galeries.be
Flagey
Kinepolis (24 theaters + 1 IMAX)
Place Sainte-Croix • 1050 Brussels
Tel. : 02/627.16.40 • soc.flagey@skynet.be
Web : www.flagey.be
Boulevard du Centenaire • 1020 Brussels
Tel. : 02/537.69.54
Web : www.kinepolis.com
mo
CINEMATEK - museum of film
v
It is a shame that we found no cinema in Brussels indicating in its programs the number of the
theatre corresponding to the movie showed, as the manager could be forced to change the programmation of the theatres in last minute.
ie
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Movy-Club (1 theater)
UGC De Brouckère (12 theaters)
Rue des Moines 21 • 1190 Brussels
Tel. : 02/537.69.54
Web : www.movyclub.cinenews.be
Place de Brouckère 38 • 1000 Brussels
Tel. : 02/218.57.25
Web : www.ugc.be
Cinéma Nova (1 theater)
UGC Toison d ’Or (14 theaters)
Rue Arenberg 3 • 1000 Brussels
Tel. : 02/502.32.83
Voir en ligne : www.nova-cinema.org
Avenue de la Toison d’Or 8 • 1050 Brussels
Tel. : 0900 10 440
Web : www.ugc.be
Studio 5
Le Vendôme ( 7 theaters)
Place Sainte-Croix • 1050 Brussels
Tel. : 02/641.10.20
Web : www.flagey.be
Chaussée de Wavre 18 • 1050 Brussels
Tel. : 02/502.37.00
Web : www.cinema-vendome.be
M u s eum s
Brussels offers over 80 museums unveiling the cultural richness of Europe’s capital city. However,
all are not accessible. In the guide book ’Brussels for all’ we have chosen to present accessible museums, while proposing a series of varied styles.
Throughout your visits, you will discover a part of Belgium’s heritage and cultural memory with
the Musées des Beaux-Arts, the Musée Royal d’Art et d’Histoire, the Musée de l’Afrique centrale in
Tervuren, etc., but also this country’s folklore with the Musée de la Gueuze or the Lace musuem or
even a museum dedicated to an art of which we are very proud in Belgium: the comics in the Centre
Belge de la Bande Dessinée.
Kids will not be forgotten and we recommend the Musée des Enfants, the Musée International de
la Marionnette and the Museum des Sciences Naturelles as enrichment stopovers during your stay
in Brussels.
mo
Autoworld
Béguinage of Anderlecht
Parc du Cinquantenaire 11 • 1000 Brussels
Tel. : 02/736.41.65 • info@autoworld.be
Web : www.autoworld.be
Rue du Chapelain 8 • 1070 Brussels
Tel 02/527.13.83 • info@erasmushouse.museum
Web : www.erasmushouse.museum
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Royal belgian Library
4, Boulevard de l’Empereur • 1000 Brussels
Tel. : 02/519 53 11 • musimp@kbr.be
Web : www.kbr.be
Saints Michel-et -Gudule Cathedral
Parvis Sainte-Gudule • 1000 Brussels
Tel. : 02/217.83.45
Web : www.cathedralestmichel.be
Belgian Comic Strip Center
Rue des Sables 20 • 1000 Brussels
Tel. : 02/219.19.80 • visit@cbbd.be
Web : www.cbbd.be
Centre International pour la Ville,
l’Architecture et le Paysage (CIVA)
Maison d’Erasme,
le jardin médicinal et philosophique
Rue du Chapitre 31 • 1070 Brussels
Tel. 02/521 13 83 • info@erasmushouse.museum
Web : www.erasmushouse.museum
Musée belge de radiologie
Hôpital Militaire R. Astrid, Rue Bruyn 2 • 1120 Bxl
Tel. : 02/519 53 11 • info@radiology-museum.be
Web : www.radiology-museum.be
Musée BELvue
Place des Palais, 7 • 1000 Bxl
Tel. : 02/502 46 23 • info@belvue.be
Web : www.musbellevue.be
Braille Museum
rue d’Angleterre 57 • 1060 Brussels
Tel. : 02/533 32 11 • info@braille.be
Web : www.braille.be
Town Hall of the city of Brussels
Brussels museum of the Gueuze
Grand-Place • 1000 Brussels
Tel. : 02/279.43.65
Web : www.brucity.be
Brasserie Cantillon, Rue Gheude 56 • 1070 Bxl
Tel. : 02/521 49 28 • info@cantillon.be
Web : www.cantillon.be
Mu
se
© André Moons
Rue de l’Ermitage 55 • 1050 Brussels
Tel. : 02/642.24.50
Web : www.civa.be
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Musée Communal des Beaux-Arts d’Ixelles
Rue Jean Van Volsem 71 • 1050 Brussels
Tel. : 02/515.64.21 • musee@ixelles.be
Web : www.museedixelles.be
Musée de la Médecine
Museum of musical instruments
Campus Erasme (U.L.B.)
Route de Lennik 808 • 1070 Brussels.
Tel. : 02/555.34.31 • museemed@ulb.ac.be
Web : www.medicmuseum.org
Rue Montagne de la Cour 2 • 1000 Brussels
Tel. : 02/545.01.53 • info@mim.fgov.be
Web : www.mim.fgov.be
Musée de la Police intégrée
Musée des plantes médicinales
et de la pharmacie
Avenue de la Force Aérienne 33 • 1040 Brussels
Tel. : 02/642.69.29 • museum@polfed.be
Web
:
http://www.polfed-fedpol.be/org/
org_histo_museum_fr.php
CP 205/04 Institut de Pharmacie
Bd du Triomphe 4 • 1050 Brussels
Tel. 02/650.52.7 • vanhaele@ulb-ac.be
Web : http://www.ulb.ac.be//musees/mpmp/
Musée de la zoologie (ULB)
CINEMATEK - Filmmuseum
ULB CP160/15
Av. F.D.Roosevelt 50 • 1050 Brussels
Tel. : 02/650.36.78 • vdesmet@ulb.ac.be
Web : www.ulb.ac.be/sites/musees/zoologie/
presentation.html
Rue Baron-Horta 9 • 1000 Brussels
Tel. : 02/551 19 19 • info@cinematek.be
Web : www.cinematheque.be
Museum of lace & Costume
Musée de minéralogie et géologie
Rue A. Depage 30 • 1050 Brussels
Tel. : 02/650.22.36 • mspronck@ulb.ac.be
Children’s museum
Rue du Bourgmestre 15 • 1050 Brussels
Tel. : 02/640.01.07 • info@childrenmuseum.be
Web : www.museedesenfants.be
Mu
Musée du tram bruxellois
Avenue de Tervueren 364 bis • 1150 Brussels
Tel. : 02/515.31.08 • info@mtub.be
Web : www.trammuseumbrussels.be
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Museum of the city of Brussels
Rue de la Violette, 6 • 1000 Brussels
Tel. : 02/213 44 50
Tel. : 02/213 44 58 (serv. éducatif)
Web : http://brusselsmuseums.be/
Musée International
de la Marionnette
Théâtre du Perruchet
Avenue de la Forêt 50 • 1050 Brussels.
Tel. : 02/673.87.30 • info@theatreperuchet.be
Web : www.theatreperuchet.be
royal museum of fine arts of belgium
Rue de la Régence, 3 • 1000 Brussels
Tel. : 02/508.32.11 • info@fine-arts-museum.be
Tel. : 02/508.33.50 (serv. éducatif)
Web : www.fine-arts-museum.be
Museum of natural Sciences
royal museum of central africa
Leuvensesteenweg 13 • 3080 Tervuren
Tel. : 02/769.52.11 • info@africamuseum.be
Tel. : 02/769.52.00 (visites guidées)
Web : www.africamuseum.be
Musée Royal de l’Armée
et de l’Histoire Militaire
Rue Vautier 29 • 1000 Brussels
Tel. : 02/627.42.38 • info@sciencesnaturelles.be
Web : www.natuurwetenschappen.be
Brussels Museum of the Mill
and Nutrition
Rue du Moulin à Vent 21 • 1140 Evere
Tel. 02/245 37 79 • cdumoulin@evere.irisnet.be
Web : www.moulindevere.be
Tel. : 02/737.78.33 • infocom@klm-mra.be
Tel. : 02/737.79.07 (visites guidées)
Web : www.klm-mra.be
Musée schaerbeekois de la bière
Musée Magritte Museum
Tel. : 02/741.72.11 • info@kmkg-mrah.be
Tel. : 02/741.72.15 (serv. éducatif)
Web : www.kmkg-mrah.be
Musées royaux des Beaux-Arts de Belgique
Rue de la Régence 3 • 1000 Brussels
Tel. : 02/508 32 11 • info@kmkg-mrah.be
Web : www.musee-magritte-museum.be
Mu
royal museum of Arts and History
se
Avenue Louis Bertrand 33/35 • 1030 Brussels
Tel. : 02/241.56.27 • muschaerbiere@yahoo.fr
Web : http://users.skynet.be/museedelabiere
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Theaters
Brussels as capital city of Belgium offers a varied choice of theatre shows, dance, lyrics and music.
Like for the other chapters of the guide ’Brussels for all’, we chose to describe theatres in such way
to avoid inconvenient surprises.
We voluntarily forgot the places requesting climbing one or several flights of stairs. However, we
recommend you, when booking a seat, to precise your capability of walking a short distance or not,
to be transferred in a normal seat or not... so that you can have access to the most appropriate and
accessible seats.
Ancienne Belgique
Tel. int : +32 70 25 20 20 - tickets (30 cent/ min.)
Voir en ligne : www.vorstnationaal.be
Boulevard Anspach 110 • 1000 Brussels
Tel. : 02/548.24.24
Web : www.abconcerts.be
Beursschouwburg
20-28, rue A. Orts • 1000 Brussels
Tel. 02/550 03 50 • tickets@beursschouwburg.be
Web : www.beursschouwburg.be
Botanique
Rue Royale 236 • 1210 Brussels
Tel : 02/226.12.11 • botanique@arcasdis.be
Web : www.ais.be/botanique
Cirque Royal
Rue de l’Enseignement 81 • 1000 Brussels
Tel. : 02/218.20.15
Web : www.cirque-royal.org
Halles de Schaerbeek
Rue Royale Sainte-Marie 22A • 1210 Brussels
Tel. : 02/218.21.07
Web : www.halles.be
Monnaie (La)
Rue Léopold 4 • 1000 Brussels
Tel. : 070/23.39.39
Web : www.demunt.be
Rideau de Bruxelles (théâtre)
Palais des Beaux-Arts
Rue Ravenstein 23 • 1000 Brussels
Tel. : 02/507.83.60 • rideaubxl@gate71.be
Web : www.rideaudebruxelles.be
Théâtre des Martyrs
Place des Martyrs 22 • 1000 Brussels
Tel. 02/223.32.08 • theatre.martyrs@busmail.net
Web : www.theatredesmartyrs.be
Forest National
Avenue Victor Rousseau 208 • 1190 Brussels
Tel : 0900-69 500 - tickets (50 cent/ minute)
The
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Théâtre National
Centre culturel Jacques Franck
111-115, Boulevard Jacqmain • 1000 Brussels
Tel. 02/203 41 55 • theatrenational@theatrenational.be
Web : www.theatrenational.be
Théâtre Royal du Parc
Rue de la Loi, 3 • 1000 Brussels
Tel. 02/505.30.30 • theatre.royal.du.parc@skynet.be
Web : www.parc.belgonet.com
Théâtre royal flamand de Bruxelles
94, Chaussée de Waterloo • 1060 Brussels
Tel. : 02/538 90 20
richard.joukovsky@lejacquesfranck.be
Web : www.leacquesfranck.be
Galeries Cinéma - Galerie de la Reine
Tel. : 02/514.74.98 • contact@galeries.be
KVS_BOL & KVS_TOP
146 rue de Laeken • 1000 Brussels
Tel. : 02/210 11 12 • tickets@kvs.be
Infos & Administration :
9 Quai aux Pierres de Taille • 1000 Bruxelles
Tél. : 02/210 11 00
Théâtre Varia
Rue du Sceptre 78 • 1050 Brussels
Tel. : 02/640.82.58 • reservation@varia.be
Web : www.varia.be
Tour & Taxis
Theater les Tanneurs
e
rue des Tanneurs 75-77 • 1000 Brussels
Tel. : 02/502 37 43
Reservations : 02/512 17 84
info@lestanneurs.be
Web : www.lestanneurs.be
Th
Avenue du Port 86c • 1000 Brussels
Tel : 02/ 424.22.98 • tt@tour-taxis.com
Web : www.tourtaxis.com
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Exhibition and conference rooms
Café des Halles Saint-Géry
Square Brussels
Brussels meeting centre
Place Saint-Géry, 1 • 1000 Brussels
Tel. : 02/502.44.24 • info@hallesaintgery.be
Web : www.hallessaintgery.be
Glass Entrance
rue Mont des Arts • 1000 Brussels
Tel : 02/515.13.00 • info@square-brussels.com
Web : www.square-brussels.com
Tour & Taxis
Avenue du Port 86c • 1000 Brussels
Tel : 02/ 424.22.98 • tt@tour-taxis.com
Web : www.tourtaxis.com
Galeries Cinéma - Galerie de la Reine
Tel. : 02/514.74.98 • contact@galeries.be
Les Ateliers des Tanneurs
© Miguel Gerez
Rue des Tanneurs, 58-62 • 1000 Brussels
Tel. : 02/548 70 00 • info@ateliersdestanneurs.be
Web : www.ateliersdestanneurs.be
Halles de Schaerbeek
atomium
Square de l’Atomium • B-1020 Brussels
Tel. : 02/475 47 75 • info@atomium.be
Web : www.atomium.be
Rue Royale Sainte-Marie 22A • 1210 Brussels
Tel. 02/218.21.07
Web : www.halles.be
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Parks
Since 2008, 7 parks have been adapted to PRM ; Park Pede - Anderlecht, Parc Roi- Jette, Parc Porte de
Hal - Brussels, Abbaye de la Cambre - Ixelles ; Parc Scheutbos - Molenbeek Saint Jean, Parc Elisabeth
- Koekelberg. Several paths have been broadened, stabilized and gradients have been softened.
The guards took special courses to help PRM, several equiments such as toilets have been adjusted
to the needs of the PRM. To enhance interaction with the ambiant environnement, specific communication intruments have been installed. In Parc Baudouin and Pede the visually disabled are guided
through tactile paving to the informationmaps in Braille.
Even the playgrounds have been transformed in order to enable children with reduced mobility to
enjoy with the other kids.
Bois de la Cambre
Le chalet du Laerbeek
Avenue Diane • 1050 Brussels
Laarbeeklaan 145 • 1090 Brussels
Tel. : 02/478.08.88
Bruparck
Les Etangs Mellaerts
Just underneath the Atomium (Heysel)
Tel. : 02/474.83.83
Web : www.bruparck.com
Boulevard du Souverain 275 • 1150 Brussels
Tel. : 02/779.36.21
La forêt de Soignes
Les Jeux d’hiver
A map mentions all the parking spaces
accessible to disabled peoplee, available at :
Abbaye de la Cambre 13 • 1000 Bruxelles
Tel. : 02/629.82.82
Chemin du Croquet 1 • 1050 Brussels
Tel. : 02/649.08.64 • info@yeuxdhiver.be
Web : www.jeuxdhiver.be
Chemin du Gymnase 1 • 1050 Brussels
Tel. : 02/649.70.02
Mini Europe
Bruparck • 1020 Brussels
Tel. : 02/478.05.50 • info@minieurope.com
Web : www.minieurope.com
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Pa
Le Chalet du Gymnase
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Chalet Robinson © Marcel Vanhulst
Parc de Bruxelles
Health in the Parc d’Osseghem
Rue Royale • 1000 Brussels
1000 Brussels
Parc de Woluwe et étangs Mellaerts
Avenue de Tervueren • 1150 Brussels
Parc du Botanique
Rue Royale 236 • 1210 Saint-Josse-ten-Noode
Adapted playground of
Woluwé-Saint-Lambert
Parc du Cinquantenaire
Parc Elisabeth
Playground of the Park
of Youth in Jette
Boulevard Léopold II • 1081 Brussels
Avenue G. De Greef • 1090 Brussels
Parc Roi Baudouin
Playground of the Royal Park
Av. de l’Exposition Universelle, Av. du Laerbeek
1090 Brussels
Place des Palais / Rue Royale
1000 Brussels
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© Olivier van de Kerchove
Avenue de la Joyeuse Entrée • 1040 Brussels
Avenue Dumont 40 • 1200 Brussels
Tel. : 02/761.28.21
Sportcentres / Swimming Pools
Sportcentre of Auderghem
Espadon (Swimming pool)
Rue du Villageois 89 • 1160 Auderghem
Tel. : 02/ 673 55 78
Rue des Champs 69 • 1040 Brussels
Tel. : 02/640 38 38
Sportcentre of the forêt de Soignes
Longchamp (Swimming pool)
Chaussée de Wavre 2057 • 1160 Auderghem
Tel. : 02/672 93 30
adeps.auderghem@cfwb.be
Web : www.adeps.be/soignes
1, Square de Fré • 1180 Brussels
Tel. : 02/374 90 05 • sport@uccle.be
Louis Namèche (Swimming pool)
Sportcentre ‘la Woluwe’
Rue Van Kalck, 93 • 1080 Brussels
Tel. : 02/410.08.03
Avenue Emmanuel Mounier 87
1200 Woluwe-saint-Lambert
Tel. : 02/762 85 22 • book.csw@skynet.be
Web : www.centresportifdelawoluwe.be
Sportcentre of Woluwe-Saint-Pierre
Neder-over-Hembeek (Swimming pool)
Rue de Lombartzijde 120 • 1120 Brussels
Tel. : 02/268.00.43
océade (Swimming pool)
Sportcentre Terdelt
Place Terdelt • 1030 Brussels
Tel. : 02/242 57 38 • info@tcterdelt.be
Web : www.tcterdelt.be
Sportcentre Chevalier Albert TRICOT
Association Sportive ASCTR asbl
Avenue de Marathon, 1 • 1020 Brussels
Tel. : 02/476 13 76
jeanvilette@belgacom.net
Bruparck • 1020 Brussels
Tel. : 02/478.43.20 • info@oceade.be
Web : www.oceade.be
Poséidon (Swimming pool)
Avenue des Vaillants 4 • 1200 Brussels
Tel. : 02/771.66.55 • poseidon.piscine@chello.be
Web : www.rbp.be/piscine.htm
Triton (Swimming pool)
Av. des Anciens Combattants 260A • 1140 Bxl
Tel. : 02/247.63.20
o
sp
Avenue Salomé 2 • 1150 Brussels
Tel. : 02/762.12.75
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Accomodation
To establish the list hereafter, we have based ourselves on the list “Brussels Booking Desk” at our
disposal thanks to VisitBrussels.
The majority of hotels have been visited by the end of 2011, begin 2012 and the accessibility of
common spaces and rooms has been checked. We have discovered some novelties and interesting
links between hotels and restaurants which allow you to access adapted toilets.
Please note it is not always obvious to find adapted toilets due to a lack of appropriate signalisation.
So you will have to ask at the reception desk or in the restaurant of the hotel (for example: Novotel
Brussels Centre Tour).
We also would like to draw your attention on the fact that the tourist information desk for Belgium
(Marché aux Grains 62) has been made accessible through a floor-level access and automatic doors.
What is more, Toerisme VIaanderen has opened (Marché aux Grains 61 - 02 504 03 00) the “Infopunt
Toegankelijlk Reizen” which is an information desk for tourists with reduced mobility providing
information on the accessibility of tourist infrastructure in Belgium and abroad. To guide you in
your choice, on our website we have added comments to the usual logos about the characteristics
of the places.
Our description mentions the width of the smallest door to pass when this is under 83 cm. In
general, we may add that we found no beds at a correct height. You need to ask the reception to
raise the bed. Most of the bathrooms are fitted with bathtubs, but we also mentioned when this
bathtub was replaced by a shower.
On the other hand, very few hotels propose an adapted environment for the hard of hearing (fax
in the rooms, bells and visual alarms) and visually impaired persons. Almost all hotels accept the
presence of guide dogs, and some will therefore request a fee varying from 10 to 15 €, while others
welcome them for free.
And finally, a few words on the price of rooms. Brussels’ hotel offer is quite luxurious and expensive.
However, the tarrifs vary significantly according to the season. Generaly, they are less expensive in
week-ends. Ask for precisions when booking.
Adagio Brussels
Centre Monnaie Aparthotel
Boulevard Anspach 20 • 1000 Brussels
Tel. : 02/212 93 00 • www.accorhotels.com/fr/
hotel-7242-adagio-brussels-centre-monnaie/
index.shtml
Ho
Rue de l’Amigo 1-3 • 1000 Brussels
Tel. : 02/547 47 47 • Directline : 02/547 47 53
mverplancke@roccofortecollection.com
Web : www.roccofortehotels.com
Alma Grand Place Hotel Brussels
Hotel Aris **
Rue des Eperonniers 42-44 • 1000 Brussels
Tel. : 02/502 28 28 • alma@3sh.be
Web : www.almahotel.be
Rue du Marché aux Herbes 78-80 • 1000 Bxl
Tel. : 02/514 43 00 • aris@3sh.be
Web : www.arishotel.be
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AMIGO HOTEL *****
Astrid Centre Hotel ***
Breugel, DUCHT SPEAKING YOUTH HOSTEL
Place du Samedi 11 • 1000 Brussels
Tel. : 02/219.31.19 • astrid@3starshotels.be
Web : http://www.astridhotel.be
rue Saint-Esprit 2 • 1000 Brussels
Tel. : 02/511 04 36 • brussel@vjh.be
Web : www.jeugdherbergen.be/brussel
Atlas Hotel ***
Bristol-Stephanie Hotel****
Rue du Vieux Marché aux Grains 30
1000 Brussels
Tel. : 02/502 60 06 • info@atlas-hotel.be
Web : www.atlas-hotel.be
Av. Louise 91-93 • 1050 Brussels
Tel. : 02/543.33.11 • hotel-bristol@bristol.be
Web : www.bristol.be
Aqua Hotel Brussels ***
Rue De Stassart 43 • 1050 Ixelles
Tel. : 02/213 01 01
info@aqua-hotel.be
Web : www.aqua-hotel-brussels.com
Auberge de Jeunesse Jacques Brel
Campanile Hotel **
Campanile Brussels Airport à 3 km de l’aéroport.
Excelsiorlaan, 2 • 1930 Zaventem
Tel. 02/720.98.62 • campanile.zaventem@skynet.be
Web www.campanile-bruxelles-airport-zaventem.be
Brussels Hotel Capital
Rue de la Sablonnière 30 • 1000 Brussels
Tel. : 02/218.01.87
brussels.brel@laj.be
Web : www.laj.be
191, Chaussée de Vleurgat • 1050 Brussels
Tel. : 02/646 64 20 • reservations@hotelcapital.be
Web : www.hotelcapital.be
Best Western County House Hotel
Carrefour de l’Europe ****
Square des Héros 2-4 • 1180 Brussels
Tel. : 02/ 375 44 20
Web : www.bestwestern.be/countyhouse
Rue Marché aux Herbes 110 • 1000 Brussels
Tel. : 02/504.94.00 • info@carrefoureurope.net
Web : www.sabenahotels.com/carrefour
Best Western Premier
Sodehotel La Woluwe
Cascade Hotel Midi
5-7 Avenue Fonsny • 1060 Brussels
Tel. : 02/533 10 90 • infomidi@cascadehotel.be
Web : www.cascadehotel.be
t
Ho
5 Avenue E Mounier • 1200 Brussels
Tel : 02/775.21.11 • info@sodehotel.eu
Web : www.sodehotel.eu
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Châtelain (le) *****
All Suite Hotel-Brussels
Rue du Châtelain 17 • 1000 Brussels
Tel. : 02/646.00.55 • info@chatelain.net
Web : www.le-chatelain.net
Citadines Hotel ***
Avenue de la Toison d’Or 61-63 • 1060 Brussels
Tel. : 02/543.53.53
Web : www.citadines.be
Citadines Sainte Catherine ***
Quai au Bois-à-Brûle, 51 • 1000 Brussels
Tel. : 02/221.14.11 • stecatherine@citadines.be
Conrad International Brussels Hotel *****
Avenue Louise 71 • 1050 Brussels
Tel. 02/542.42.42
brusselsinfo@conradhotels.com
Web : http://conradhotels3.hilton.com
Crowne Plaza Brussels - Le Palace****
Rue de Gineste 3 • 1210 Brussels
Tel. : 02/203.62.00 • info@cpbxl.be
Web : www.crowneplaza.com
Dome Hotel ****
Bld du Jardin Botanique 9-12-13 • 1000 Brussels
Tel. : 02/218.06.80 • info@hotel-le-dome.be
Web : www.hotel-le-dome.be
Botanique © VISITBRUSSELS
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First EuroFlat Hotel ****
Boulevard Charlemagne 50 • 1000 Brussels
Tel. 02/230.00.10
reservation@firsteuroflathotel.be
Web : www.firsteuroflathotel.be
Citadines Sainte Catherine ***
Quai au Bois-à-Brûle, 51 • 1000 Brussels
Tel. : 02/221.14.11
stecatherine@citadines.be
Formule 1 Hotel - Brussels Airport **
Bessenveldstraat17 a • 1831 Machelen-Diegem
Tel. : 02/725.69.00 • h2632@accor.com
Web : http://www.hotelf1.com
Four Points Hotel Brussels ****
Rue Paul Spaak 15 • 1050 Brussels
Tel. : 02/645.61.11
Web : www.fourpoints.com
Golden Tulip Hotel
Brussels Boulevard ***
Rue des Croisades 3 • 1210 Brussels
Tel. : 02/205.15.11
Web : www.thonhotels.be
Hotel Aloft Brussels Schuman
Berlaymont © Marcel Vanhulst
t
Ho
Place Jean Rey • 1040 Brussels
Tel. : 02/800 0888
reservations.brussels@alofthotels.com
Web : www.aloftbruxelles.com
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Hotel Courtyard by Marriott ****
Holiday Inn Express Brussels ***
6, Avenue des Olympiades • 1140 Evere
Tel. : 02/337.08.08
courtyard.brussels@courtyard.com
Web : www.courtyard.com/brucy
Berkenlaan, 5 • 1831 Diegem
Tel. : 02/725.33.80
Web : www.holidayinn-brussels.com/airport/
Holiday Inn Garden Court Brussels Expo***
Hotel Erasme ***
Route de Lennik 790 • 1070 Brussels
Tel. : 02/523.62.82 • info@hotelerasme.be
Web : www.hotelerasme.com
Avenue Impératrice Charlotte 6 • 1020 Brussels
Tel. : 02/478.70.80
hige.brusselsexpo@skynet.be
Web : www.holidayinn.com
Hilton Brussels City ****
Hotel Bloom ! ***
Place Rogier 20 • 1210 Brussels
Tel. : 02/203 31 25 • Réservation : 0800/12 246 Tel : 02/220.66.11
sales.brusselsCity@hilton.com
Web : www.hotelbloom.com
Web : www.brussels-city.hilton@hilton.com
Hotel Silken Berlaymont Brussels ****
Holiday Inn Brussels Airport ****
Holidaystraat, 7 • 1831 Diegem
Tel. : 02/720.58.65
www.holiday-inn.comm/hotels/bru-airport
Holiday Inn Brussels City Centre ****
Chaussée de Charleroi 38 • 1060 Brussels
Tel. : 02/533.66.66
Web : www.holiday-inn.com/bru-cityctr
Boulevard Charlemagne 11-19 • 1000 Brussels
Tel. : 02/231.09.09
hotel.berlaymont@hoteles-silken.com
Site : www.silkenberlaymont.com
HYATT REGENCY BRUSSELS BARSEY ****
Avenue Louise 381-383 • 1050 Brussels
Tel. : 02/649.98.00 • brussels@hyattintl.com
Web : www.brussels.regency.hyatt.com
Ibis Hotel Brussels Airport ***
Holiday Inn Brussels-Schuman ****
20, rue Breydel • 1040 Brussels
Tel. : 02/280 40 00
hotel@holiday-inn-brussels-schuman.com
Web : www.holidayinn.com/brusselschuman
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Bessenveldstraat, 17 • 1831 Diegem
Tel. : 02/725.43.2
Web : www.ibishotel.com/gb/
hotel-1090-ibis-brussels-airport/
Ibis Hotel Brussels Centre
Sainte-Catherine ***
Marriott Hotel *****
Rue A.Orts 3-7 • 1000 Brussels
Tel. 02/516.90.90 • mhrs.brudt.ays.mgr@marriotthotels.com
Rue Joseph Plateau 2 • 1000 Brussels
Tel. : 02/513.76.20 • h1454@accor-hotels.com Web : www.marriotthotels.com/BRUDT
Web : www.ibishotel.com/fr/
hotel-1454-ibis-brussels-centre-ste-catherine/ Martin’s Central Park ****
Ibis Hotel Brussels Expo **
Chaussée Romaine 572 • 1853 Brussels
Tel. : 02/461.00.21
Web : www.ibishotel.com/gb/
hotel-2846-ibis-brussels-expo-atomium/
Boulevard Charlemagne 80 • 1000 Brussels
Tel. : 02/2 230 85 55 • mcp@martinshotels.com
Web : www.martins-hotels.com/
Max Hotel ****
Ibis Hotel Brussels Grand Place ***
Boulevard Adolphe Max 107 • 1000 Brussels
Tel. : 02/219.00.60 • max@3sh.be
Web : www.maxhotel.be
Rue Marché-aux-Herbes 100 • 1000 Brussels
Tel. : 02/514.40.40 • H1046@accor.com
Web : www.ibishotel.com/fr/
hotel-1046-ibis-brussels-off-grand--place/
Méridien Hotel (le) *****
Ibis-Accor Hotels (Midi) ***
Rue d’Angleterre 2-20 • 1060 Brussels
Tel. : 02/541.44.44 • Web : www.ibishotel.com/
fr/hotel-3152-ibis-brussels-centre-gare-midi/
Izan Avenue Louise ****
Carrefour de l’Europe 3 • 1000 Brussels
Tel. : 02/548.42.11 • info.brussels@lemeridien.com
Web : www.meridien.be
Mercure Hotel Brussels Airport ****
74, avenue Jules Bordet • 1140 Evere
Tel. 02/726 73 35 • H0958@accor-hotels.com
Mercure Brussels Center Louise
Rue Blanche 4 • 1000 Brussels
Tel. : 02/535.95.00
avenuelouise@izanhoteles.es
Web : www.solmelia.com
Chaussée de Charleroi 38 • 1060 Brussels
Tel : 02/533 66 661
Web : www.mercure.com
La Maison du Dragon Hotel ****
NH Atlanta Hotel ****
Boulevard Adolphe Max 146-160 • 1000 Brussels Avenue Adolphe Max 7 • 1000 Brussels
Tel. : 02/218.82.15
Tel. : 02/217.01.20 • nhatlanta@nh-hotels.be
Web : hotel.maisondudragon.bru@skynet.be Web : www.nh-hotels.com
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Sablon © André Moons
NH Hotel du Grand Sablon ****
Plaza Hotel (le) *****
Rue Bodenbroeck 2-4 • 1000 Bruxelles
Tel. : 02/518 11 00
reservations@nh-hotels.com
Web : www.nh-hotels.com
Boulevard Adolphe Max 118-126 • 1000 Bruxelles
Tel. 02/278 01 00 • reservations@leplaza-brussels.be
Web : www.leplaza-brussels.be
Novotel Brussels Airport ***
Da Vincilaan 25 • 1831 Diegem
Tel. : 02/725.30.50 • h0467@accor.com
Novotel Brussels Centre Tour Noire ***
President Hotel ****
World Trade Center.
Bd du Rois Albert II 44 • 1000 Bruxelles
Tel. : 02/203.20.20 • wtc.info@presidenthotels.be
Web : www.presidenthotels.be/wtc
Queen Ann Hotel ***
Rue de la Vierge Noire 32 • 1000 Bruxelles
Tel. : 02/505 50 50 • h2122@accor-hotels.com Boulevard Emile Jacqmain 110 • 1000 Bruxelles
Web : www.novotel.com
Tel. : 02/217.16.00 • info@queen-anne.be
Web : www.queen-anne.be
Novotel Off Grand Place Hotel ***
Radisson Blu EU Hotel
Rue Marché-aux-herbes 120 • 1000 Bruxelles
Tel. : 02/514 33 33 • H1030@accor.com
Web : www.accor.com
Park Inn by Radisson
Brussels Midi Hotel ****
Rue d’Idalie 35 • 1050 Bruxelles
Tel : 0032 2 626 81 11
info.brusselseu@radissonblu.com
Web : www.radissonblu.fr/euhotel-brussels/
Radisson Blu Royal Hotel Brussels *****
Place Marcel Broodthaers 3 • (Avenue Fonsny)
1060 Brussels • Tél. : 02/535 14 00
info.brussels-midi@rezidorparkinn.com
Web : www.parkinn.com/hotel-brussels
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Rue du Fossé-aux-Loups 47 • 1000 Brussels
Tel. 02/227 30 40 • info.brussels@radissonsas.com
Web : www.royal.brussels.radissonsas.com
Hôtel Ramada Brussels Woluwe
STANHOPE Hôtel *****
Avenue des Pléiades 67- 69 • 1200 Brussels
Tel. : 02/775.31.80
info@ramadabrusselswoluwe.be
Web : www.ramadabrusselswoluwe.be
9, rue du Commerce • 1040 Brussels
Tel. : 02/506 91 11 • info@stanhope.be
Web : www.stanhope.be
Renaissance Brussels Hôtel *****
Rue du Parnasse 19 • 1050 Brussels
Tel. : 02/505.29.29
rhi.bru.renaissance@renaissancehotels.com
Web : www.renaissancehotels.com
The Dominican Hotel-Deluxe Design Hotel
Leopoldstraat 9 • 1000 Brussels
Tel. 02/203 08 08 • info@thedominican.carlton.be
Web : www.thedominican.be
The Hotel, Brussels *****
Scandic Hotel Grand Place *****
Rue d’Arenberg 18 • 1000 Brussels
Tel. : 02/548.18.11
info@scandicgrandplacebrussels.be
Web : www.scandicgrandplacebrussels.be
Boulevard de Waterloo 38 • 1000 Brussels
Tel. : 02/504.11.11 • reservations@thehotel.be
Web : www.thehotel.be
Sheraton Hotel *****
Tel. : 02/224.31.11
reservations.brussels@starwoodhotels.com
Web : www.sheraton.com/brussels
Sleep Well - auberge de jeunesse
THON HOTEL BRUSSELS CITY
17, Avenue du Boulevard • 1210 Brussels
Tel. : 02/205 5111 • reservations@thehotel.be
Web : www.thonhotels.be
Vintage Hotel***
Sofitel Brussels Europe *****
Place Jourdan 1 • 1040 ETTERBEEK
Tel. : 02/235 51 00 • H5282@accor.com
Web : www.sofitel.com
Rue Dejoncker 45 • 1060 Saint-Gilles
Tel. : 02/533.99.80 • info@vintagehotel.be
Web : www.vintagehotel.be
Warwick Barsey Hotel Brussels ****
Avenue Louise 381-383 • 1050 Brussels
Tel. : 02/649.98.00 • www.warwickbarsey.com
res.warwickbarsey@warwickhotels.com
t
Ho
Rue du Damier 23 • 1000 Brussels
Tel. : 02/218.50.50
info@sleepwell.be
Web : www.sleepwell.be
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Bars & restaurants
This chapter presents a non-exhaustive list of restaurants and bars visited when preparing this
guide book. The selection presented is based on the taste of the authors and references from other
tourist guide books. There are obviously many more.
You will notice wether the places mentioned are accessible with or without assistance, but except
for a few places, very few have adapted toilets. However, we have noticed that some restaurants
have links to the hotels next door allowing you to find adapted toilets.
This possibility is however not always mentioned and we recommend taking some information at
the bar of the restaurant or at the reception. From now on, these toilets will be mentioned on our
website www.brusselsforall.be .
Brasserie le 1898
Avenue d’Auderghem 4 • 1040 Brussels
Tel. : 02/230 22 32 • brasserie1898@gmail.com
Web : http://brasserie1898.eresto.net
Au Cochon d’Or
Quai au Bois à Bruler 15 • 1000 Brussels
Tel/Fax : 02/218.07.71
B’artist Café
Tel : 02/646.00.55 • brasserie1898@gmail.com
Web : www.le-chatelain.be/bartist.asp
Bar Green Witch
Rue Duquesnoy 45-47 • 1000 Brussels
Tel. : 02/502 78 05 • brasserie1898@gmail.com
Web : www.le-chatelain.be/bartist.asp
Bar Parallèle
Place Fernand Cocq 27 • 1050 Brussels
Tel. : 02/512.30.41 • barparallele@gmail.com
Dîner Les Miserables avond © VISITBRUSSELS / P. Fera
Bar &
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© VISITBRUSSELS/M. Zunini
Belgo-Belge
Brasserie Mérode
Rue de la Paix, 20 • 1050 Brussels
Avenue de Tervuren, 9 • 1040 Etterbeek
Tel. 02/511 11 21 • peter.vanroelen@pandora.be Tel. : 02/735.51.11 • info@brasseriemerode.com
Web : www.belgobelge.be
Web : www.brasseriemerode.be
Bellone Café
Brouette
Rue de Flandre 46 • 1000 Brussels
Tel. : 0486/52.35.31 • guy.samyn@gmail.com
Web : www.bellone.be
Grand Place, 2-3 • 1000 Brussels
Tel. : 02/511 54 94 • info@labrouette.be
Web : www.brouette.be
Bocconi
Café Bocage
Rue de l’Amigo 1 • 1000 Brussels
Tel : 02/547.47.15
Web : www.ristorantebocconi.com
Place Van Meenen 35A • 1060 Saint-Gilles
Tel : 02/737.30.32
Café d’Egmont
Bourgeois (le)
Bd de Waterloo 38 • 1000 Brussels
Tel. : 02/504.13.33
Web : www.thehotel.be/index_fr.html
Bar
&
Rue des Bouchers 17 • 1000 Brussels
Tel : 02/ 511 84 45
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Café des épices
Casino
Place Jourdan, 21 • 1040 Etterbeek
Rue Saint Lambert 202
Tel. 02/280.43.17 • reservation@cafedesepices.be 1200 Woluwé-Saint-Lambert
Web : www.cafedesepices.be
Tel. : 02/771.53.97 • casinowoluwe@skynet.be
Café des Halles Saint-Géry
Côtelette (la)
Place Saint-Géry, 1 • 1000 Brussels
Tel : 02/502.44.24 • info@hallesaintgery.be
Web : www.hallessaintgery.be
Tel. : 02/ 512 59 19
Chez Léon
Café Le Parnasse
Rue du Parnasse 19 • 1050 Brussels
Tel : 02/505.29.29
Tel : 02/511.14.15 • welcome@leon1893.com
Web : www.chezleon.be
Café Métropole
Cinabre de Garance
Place de Brouckère 31 • 1000 Brussels
Tél : 02/219.23.84
Rue Haute 198 • 1000 Brussels
Tel : 02/502.16.04
Web : www.cinabredegarance.coma
Calalou
Cook and Book
Petite rue des Bouchers 33 • 1000 Brussels
Tel : 02/513 15 62 • lecalalou@hotmail.com
Web : www.lecalalou.be
Cantine de la Ville (La)
Avenue Paul Hymans, 251
1200 Woluwé-Saint-Lambert
Tel. : 02/761.26.00
Web : www.cookandbook.be
Crescendo
Rue Haute, 72 • 1000 Brussels
Tel. : 02/512.88.98
Web : www.cantinedelaville.be
Carpe Diem
Tel. : 02/224.34.20
reservation.brussels@sheraton.com
Web : www.crescendorestaurant.com
Avenue de Tervueren, 13 • 1040 Brussels
Tel : 02/735.05.49
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Estragon
Disco Bar le Dauphin
Av. Demeur 2-4 • 1060 Saint-Gilles
Tel. : 0472/56.80.14
Avenue Chazal 200 • 1030 Brussels
Tel : 02/215.24.88
Web : www.brasserie-restaurant-estragon.be
Ecailler du Palais Royal (l’)
Estrille du vieux Bruxelles
Rue Bodenbroeck 18 • 1000 Brussels
Tel. : 02/512.87.51
Web : www.lecaillerdupalaisroyal.be
Rue de Rollebeek 7 • 1000 Brussels
Tel. : 02/512 58 57 • patrick.lechien@skynet.be
Web : www.estrille.be
El Vergel
Exki De Brouckère
Rue du Trône, 39 • 1050 Ixelles
Tel. : 02/502 69 30 • elvergel@skynet.be
Web : www.elvergel.be
Place De Brouckère 14 • 1000 Brussels
Tel. : 02/219 98 550
Web : www.exki.be
Epicerie
Falstaff
Carrefour de l’Europe 3 • 1000 Brussels
Tel. : 02/548 42 11
Web : www.restaurantlepicerie.com
Rue Henri-Maus 19 • 1000 Brussels
Tel. : 02/511.87.897 • montecristobel@skynet.be
Web : www.falstaff-brussels.be
Bar
&
Dauphin
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Foodsquare Bar Brasserie
Rue de la Vierge Noire 32 • 1000 Brussels
Tel. : 02/505.50.50
Web : www.novotel.com/fr/hotel-2122
Grapevine
Place du Luxembourg, 11 • 1050 Ixelles
Tel. : 02/280 00 17 • grapevine@skynet.be
Greenwich
Rue de Chartreux, 7 • 1000 Brussels
Tel. : 02/540.88.78 • 10h-24h (cuisine non-stop)
Guignol
Rue Voot/Place St-Lambert, 32
Tel. : 02/772 88 14 • woluwe@guignol.be
Web : www.guignol.be
Hôtel Orts
Rue Auguste Orts, 38-40 • 1000 Brussels
Tel. : 02/517.07.17 • haddad@hotelorts.com
Web : www.hotelorts.com
Hector Chicken (Parvis de Saint-Gilles)
Chaussée de Waterloo, 57 • 1060 Saint-Gilles
Tel. : 02/534.83.17 • haddad@hotelorts.com
Web : www.hector.be
Jardins de l’Europe
Bar &
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Rue St Lambert, 202/98
1200 Woluwé-Saint-Lambert • Tel. : 02/762.61.82
Parc Leopold Park © VISITBRUSSELS
Kabuki
Le Café du Vaudeville Resto - Bar
Rue du Marché aux poulets, 32 • 1000 Brussels
Tel. : 02/218.86.96
Galerie de la Reine 11-13 • 1000 Brussels
Tel. : 02/511.23.45
info@cafeduvaudeville.be
Web : www.cafeduvaudeville.be
La Fleur en Papier Doré
Le Paon Royal
Rue des Alexiens 55 • 1000 Brussels
Tel. : 02/511.16.59
Web : www.fleurenpapierdore.be
L’Objectif Restaurant
Rue du Vieux Marché aux Grains 6 • 1000 Brussels
Tel. : 02/513.08.68
info@paonroyal.com
Web : www.paonroyal.com
Le Quai - The Lobster Shop
11-19, Boulevard Charlemagne • 1000 Brussels
Tel. : 02/231.09.09
Web : www.hoteles-silken.com/
hotel-berlaymont-brussels/en/
restaurante-lobjectif/
Quai aux Briques 14 • 1000 Bruxelles
Tel. : 02/512.37.36
La Maison du Châtelain
Le Sauvoir
Tel. : 02/646.00.55 info@le-chatelain.net
Web : www.le-chatelain.be/maison.asp
1, rue Devaux • 1000 Brussels
Tel. : 02/516 90 90
marc.de.ruijter@marriothotels.com
Web : www.lesauvoir.be
La Rose du Désert
Le Variétés
Rue Haute 189 • 1000 Brussels
Tel : 02/614.61.87
Laloona
Place Sainte-Croix 4 (Flagey) • 1050 Ixelles
Tel. : 02/ 647 04 36 • georges@levarietes.be
Site : www.levarietes.be
Lido
Avenue Heydenberg (square Meudon), 2
1200 Woluwé-Saint-Lambert • Tel. : 02/770.29.49
Bar
&
Laloona café-bar
Chaussée de Waterloo, 296 • 1060 Saint-Gilles
Web : www.laloona.be
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Little Asia
Multi-culti
Rue Sainte Catherine 8 • 1000 Brussels
Tel.: 02/502 88 36 • littleasia@skynet.be
Avenue d’Auderghem, 50 • 1040 Etterbeek
Tel. : 02/742.28.10 • multi-culti@skynet.be
Magic Rubens (Le)
Nouveau Taste
Rue de la Montagne, 4 • 1000 Brussels
Tel. : 02/503 38 65 • info@magic-rubens.be
Web : www.magic-rubens.com
Rue Gineste 3 • 1210 Brussels
Tel. : 02/203.62.00
Web : www.nouveautaste.be
McDonald’s
Per Caso
Place de Brouckere • 1000 Brussels
Porte de Namur • 1050 Ixelles
quai au Bois à Brûler 3 • 1000 Brussels
Tel. : 02/229 03 08 • resto@percaso.be
Web : www.percaso.be
Midtown Grill
Planète Rouge
Rue Paul Devaux 4 • 1000 Brussels
Tel. : 02/516.91.00
mhrs.brudt.dfb@marriothotels.com
Web : www.midtowngrill.be
rue du Menuisier 98 • 1200Woluwé-Saint-Lambert
Tel. : 02/770 08 17 • Web : www.planeterouge.be
Quartier Léopold
Mille et une nuits
Rue de Moscou, 7 • 1060 Saint-Gilles
Tel. : 02/537.41.27 • info@milleetunenuits.be
Web : www.milleetunenuits.be
Place du Luxembourg, 9 • 1050 Ixelles
Tel. : 02/280.25.52 • info@quartier-leopold.be
Web : www.quartier-leopold.be
Quartier Libre
Milord
rue Saint-Lambert 202
Tel : 02/772.42.03
Rue Lesbroussart 16 • 1050 Ixelles
Tel. : 02/644 94 00
Restaurant Vincent
Mokafé
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Galerie du Roi 9 • 1000 Brussels
Tel. : 02/511.78.70
Rue des Dominicains 8-10 • 1000 Brussels
Tel. : 02/511.26.07 • info@restaurantvincent.com
Web : www.restaurantvincent.com
Ristorante Pizzeria Salvarino
Vieille Ville (la)
Place Général Meiser 10 • 1030 Brussels
Tel. : 02/734.58.06
Web : www.salvarinoristorante.be
Petite rue des Bouchers 6-8 • 1000 Brussels
Tel. : 02/ 511 61 60
Vieux Bruxelles
Smoods
Tel. : 02/220.66.66
Web : www.smoods.net
Rue St Boniface, 35 • 1050 Brussels
Tel. : 02/503 31 11
info@auvieuxbruxelles.com
Web : www.auvieuxbruxelles.com
Taverne du Passage
Vimar
Galerie de la Reine 30 • 1000 Brussels
Place Jourdan, 70 • 1040 Brussels
Tel. 02/512.37.31 • tavernedupassage@skynet.be Tel. : 02/231.09.49
Web : www.tavernedupassage.com
Wall Street Café
Taverne Esperance
Rue du Finistère 1-3 • 1000 Brussels
Tel/Fax : 02/219.10.28
Web : www.hotel-esperance.be
Rue de la Loi 17 • 1040 Brussels
Tel. : 02/280.47.58
Zebra
Thai City
Rue Grétry 43 • 1000 Brussels
Tel. : 02 217 77 30
Place Saint-Géry 35 • 1000 Brussels
Tel. : 02/503 41 12
Thanh Binh
Rue Jules Van Praet, 7 • 1000 Brussels
Tel. : 02/513.81.18
The News Bar
Brusselicious - Lancer de toques © VISITBRUSSELS / Eric Danhier
Bar
&
11-19, Boulevard Charlemagne • 1000 Brussels
Tel. : 02/231.09.09
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R et a il
Shops and stores are legion in the city centre as well as in the
neighbourhood of the Porte Louise and Porte de Namur. The Rue Neuve
is a pedestrianized street also highly appreciated for shopping. In this
chapter, you will find all shopping galleries accessible to persons in a
wheelchair. They all offer a varied selection of shops and stores in all styles:
clothes, books, discs, decoration, jewels, etc. It is also often possible to eat
something there. Finally, several galleries are fitted with accessible toilets.
Welcome on oure our website www.brusselsforall.be for more details.
Basilix shopping Center
Galeries Monnaie
420, avenue Charles Quint • 1082 Bruxelles
Tél.: 02/468 03 00 • Site : www.basilix.be
Boulevard Anspach • 1000 Bruxelles
Galeries Agora
Galeries Passage 44
Bd du Jardin Botanique 44 • 1000 Bruxelles
Rue des Collines et coin
rue Marché-aux-Herbes • 1000 Bruxelles
Galeries Saint Hubert
Galeries Anspach
Rue des Bouchers et rue Marché-aux-Herbes
1000 Bruxelles
Boulevard Anspach, 30 - 36 • 1000 Bruxelles
IKEA Anderlecht
Galeries City 2
Rue Neuve • 1000 Bruxelles
Galeries de la Toison d’Or
Sho
Westland Shopping Center
17-20 av. de la Toison d’Or
ou 29-31 Chaussée d’Ixelles • 1050 Bruxelles
433, Boulevard Sylvain Dupuis • 1070 Bruxelles
Galeries Louise - Espace Louise
Woluwé Shopping Center
Avenue de la Toison d’Or • 1050 Bruxelles
200, rue Saint-Lambert • 1200 Bruxelles
p
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98
1432 Chaussée de Mons • 1070 Bxl
Tél. : 070 22 22 13 • www.ikea.be
Practical / Services
M one y
Toilet s
Finding adapted public toilets in Brussels is
a real challenge. It is probably the biggest
obstacle for the traveller in a wheelchair during
his/her stay in the capital city.
Automatic
cash dispenser
We hereby mention for the centre and the
upper part of town the adapted toilets which
you can access without major difficulties. Please
refer to the chapters in question to know the
movie theatres, museums, hotels, restaurants,
swimming-pools... where adapted toilets are
available.
Finally, your credit card is accepted in the most
shops and stores, restaurants, hotels and railway
stations. In case of loss of theft of your card, you
can contact (24h/24) the following numbers: :
- American Express : 02/676.21.21
- Eurocard et Visa : 070/344.344
Upper part of town
- Parking Porte de Hal, Bd de Waterloo 103 ;
at level (-1) (Mo-Fr: 7 a.m. till 8 p.m. )
- Parking Poelaert, place Poelaert ;
at levels (-1) (Mo-Sat: 7a.m.-12 p.m.)
- Gare du Midi Station
Caption: Two new
adapted public toilets
accessible to the
disabled persons in
Evere
v
Cash dispensers are often placed in height
(buttons at 140cm from the floor, Screen even
higher) and not easily accessible to a person in
a wheelchair. No specific system is available for
the partially sighted or blind persons. The foreign exchange offices are mainly to be found
at the airport, in railway stations and in the ciuty
centre, nearby the Grand-Place.
Ser
The accessibilituy of bank agencies is very variable. As for the opening hours, they vary from
one agency to another. In general, banks open
at about 9 a.m. and close at about 4h30 p.m.
Some agencies also open on Saturday mornings. Automatic cash dispensers are present
everywhere in the centre. They are placed either
outside the bank agencies or inside a lock. Cash
dispensers installed in a lock are only accessible
for customers of the bank in question.
City centre
- Galeries du Passage 44, boulevard du Jardin
Botanique 44 (Mo-Sa:10 a.m.-6 p.m.)
- Galeries City 2, rue Neuve ; at (-1) en (+1)
- Galeries Anspach Center, boulevard Anspach
30-36 (ask for the key at the infodesk)
- Galeries Monnaie, Place de la Monnaie (ask for
tke key at the reception of the post office)
- Galeries Agora, rue Marché aux Herbes
- Pizza Hut, place de la Bourse
- Mac Donald, place de la Bourse
(Monday: 11a.m.-11p.m.)
- station de métro Brouckère
- Gare Centrale
- Gare du Nord
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Associations
In planning your stay in Brussels, you may want to contact associations that can provide information on their activities. Here are some ideas. The list is not exhaustive, we took the associations that
have collaborated with us.
Association Belge du Diabète
1, Place Homère Goossens • 1180 Brussels
Tel. : 02/374.31.95 • Fax : 02/374.81.74
Association Belge des Paralysés - ABP asbl
Service social ch. de Gand 1434 • 1082 Brussels
Tel. 02/421 69 64 • mgodefroid@abpasbl.be
info@abpasbl.be • Web : www.abpasbl.be
Association Francophone d’Aide
aux Handicapés Mentaux
LEISURE SERVICE FOR MENTALLY DISABLED PEOPLE
24, avenue Albert Giraud • 1030 Brussels
Tel. : 02 /247 6010 • secretariat@afraham.be
Web : www.afraham.be
This logo, created by Inclusion
Europe, means that the accompanying text is written in simple
language to the attention of
people who have difficulty
understanding
ALTEO asbl
111-115, Boulevard Anspach • 1000 Brussels
Tel. : 02/501 5816 • Site : www.alteoasbl.be
Association des Insuffisants Rénaux
Route de Lennik 808 • 1070 Brussels
Tel. : 02/555.39.32
Centre Francophone de la Langue des Signes
7 Avenue Baron d’Huart - 1150 Brussels
Tel/ fax : 02/478 1448
Web : www.cfls.be
Décalage asbl
INTEGRATED TOURISM THROUGH TRAVELS OR LEISURE
2, rue du Temps de Cerises • 1150 Brussels
Tel/fax : 002/772 19 52 • info@decalage.be
Web : www.decalage.be
Fédération Francophone des Sourds
de Belgique
Rue Van Eyck 11A boite 4 • 1050 Brussels
Tel. : 02/644.69.01 • Web : www.ffsb.be
La Ligue Braille
Rue d’Angleterre 57 - 59 • 1060 Brussels
Tel. : 02/533.32.11 • Web : www.braille.be
La Maison des Sourds
Rue de Saxe Cobourg 38 • 1210 Brussels
Tel./Fax/Minitel : 02/218.32.22
Oeuvre Nationale des Aveugles
Avenue Dailly 90-92 • 1030 Brussels
Tel. : 02/241.65.68 • Web : www.ona.be
Fax : 02/215.88.21
Ligue Nationale Belge de la Sclérose en plaques
Rue Auguste Lambiotte, 144 Bte 8
1030 Brussels
Tel./fax : 02/732 39 59 • ms.sep@ms-sep.be
Ideji asbl
Rue au Bois, 11 • 1150 Brussels
Tel : 02/772.70.20 • Web : www.ideji.be
www.vieassociative.be
Fédération Francophone pour la Promotion
des personnes Handicapées asbl
111, rue du Midi • 1000 Brussels
Tel. : 02/546 1442
Ser
v
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100
Cultplaces
Roman Catholic worship
Basilique du Sacré-Cœur de Koekelberg
Parvis de la Basilique 1 • 1083 Brussels
Tel. : 02/425.88.22
Several parking spaces within the parking forecourt of the Basilica. Entrance single storey.
Inside, several different levels accessible by removable wooden ramps (not always in place!).
Synagogue
Rue de la Régence 32 • 1000 Brussels
Tel. : 02/512.43.34
There are steps at the entrance but a removable
ramp is available.
Eglise Protestante de Bruxelles
Coudenberg 5 • 1000 Brussels
Tel. : 02/513.23.25
A step at the entrance and then single storey.
Cathédrale des Saints-Michel-et-Gudule
Parvis Sainte Gudule • Tel. :02/217.83.45
The square has several steps but it is possible
to enter the building via the side entrance. The
door is locked, you must prevent your visit.
Eglise Notre-Dame du Bon Secours
Rue du Marché-au-Charbon • 1000 Brussels
Tel. : 02/514.31.13
Eglise Notre-Dame de la Chapelle
Place de la Chapelle • 1000 Brussels
Tel. : 02/512.07.37
1 marche à l’entrée.
Eglise Notre-Dame-au-Finistère
Rue Neuve • 1000 Bruxelles
Tel. : 02/217.52.52
Eglise Sainte-Marie-Madeleine
Rue de la Madeleine • 1000 Brussels
Tel. : 02/511.28.45
P olice
The emergency call number for the Belgian police is 101 and are free. The European number
is 112.
Calls to this number are free. We have listed hereunder some of the police stations accessible
for persons in a wheelchair:
Eglise Saint-Nicolas
Rue Tabora • 1000 Brussels
Tel. : 02/513.80.22
- Police station - Central Division, Rue Marché
au Charbon (nearby the Grand-Place) - access
through the reception: at floor-level thanks to a
ramp.
Other religions
- Police station - lxelles, place Fernand Cocq
(next to the Maison communale) - access at the
reception: two steps ; entrance door 2x79cm.
- Police station - Brussels, Boulevard Clovis
access through the reception. One step.
v
- Police station- Etterbeek, Chaussée SaintPierre - access at the reception: one small step,
you must ring the bell to enter and the bell is
located too high for a person in a wheelchair.
Ser
Grande Mosquée de Brussels
Avenue de la Renaissance
Parc du Cinquantenaire
1000 Brussels
Tel. : 02/735.21.73
ic
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101
Postal offices
The post offices a generally open from Monday
to Friday between 9a.m. and 5 p.m.
Some post offices are also open Saturday
morning. To get general information about
La Poste, you can reach their info-phone at
02/226.23.10/11.
A few post office are accessible to the persons
with reduced mobility. We hereunder mention
a few post offices which are accessible with assistance :
- Boulevard Anspach, 1, 1000 Brussels : on the
floor-level.
- Rue Neuve, galeries City II, 1000 Brussels :
post office at floor-level at level (-1).
- Rue des Bogards, 19, on the corner of the Rue
du Midi: one step of 3 cm at the entrance.
- Porte de Namur, chaussée d’Ixelles, 27, 1050
Brussels : entrance on street side with one small
slant step. Possibility to park at the back.
- Avenue Louise, on the corner of the Rue du
Magistrat: one step of 3 cm at the entrance.
- Chaussée Saint-Pierre, on the corner of the
Avenue d’Auderghem: one step of 3cm at the
entrance.
- Avenue de Cortenbergh, nearby the roundabout Schuman: 1 small step at the entrance.
- Gare du Nord: Post office at floor-level.
- Monnaie Centre, Post office reception at floorlevel, but then you have to take the elevator to
the 1st floor where the post office is located.
Customer Service : 02/201.23.45
Web : www.laposte.be
Ser
If you have any health problem during your stay,
the following telephone numbers will help you
or guide you to the appropriate services. The
calls to the help lines 100, 105 and 107 are free
of charge.
The phone number 100 is also linked to a fax
machine. Pharmacies are generally open from 9
a.m. till 6 p.m., from Monday to Friday. Saturday,
pharmacies are only open in the morning. There
is a service rotation between pharmacies to ensure a 24h/24h service (Sunday included).
The address of pharmacies on duty is generally
displayed at the entrance of pharmacies.
MEDICAL EMERGENCY
All kinds of emergencies: 100
Severe burns: 02/268.62.00
Anti-poison centre: 070/245.245
Red Cross: 105
Dentists on duty: 02/426.10.26 or 02/428.58.88
Doctors on duty: 02/479.18.18 or 02/648.80.00
Psycho-social emergency
Tele-Accueil: 107
Suicide prevention centre: 0800/32.123
Anonymous Alcoholics: 02/513.23.36
SOS Solitude: 02/548.98.08
Ecoute Jeunes: 078/15.44.22
v
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102
He a lt h
Presentation of the Association AMT Concept
AMT Concept (Access and Mobility for All) celebrates this year its 10th anniversary and
aims to put at the disposal of the municipalities and administration in the Brussels-Capital and
Wallonia technical consultation and expertise to strengthen and boost the search for «reasonable»
solutions in the field of accessibility of public and private places for disabled people.
To achieve its development objectives, the association published in 2003,
the first tourist guide for travellers with reduced mobility : Brussels for all
In 2005, when publishing the second edition of the guide, an
online version complementary to the printed publication was born. The
trilingual website quickly gained an unexpected international success.
Tourist offices or disabled tourists from all continents make contact and
regularly consult the website.
ACTIONS OF AMT CONCEPT
Inform and challenge the various actors of the political and economic
world, municipalities, architects, builders, to meet concrete needs of
people with disabilities in the physical environment, public transport
and roads ...
- implementation of accessibility training
- research and consulting
- editions of technical and educational books for professionals and
builders
- documentation and tips for professionals and people with disabilities
- active participation in the Etats Généraux de la sécurité routière
- information exchange and synergies between Belgian and foreign
associations particularly in the context of European projects
- member of CAWab (Collective Accessibility Wallonia-Brussels) since its
inception and involved in several advisory boards and committees ...
AMT Concept : ACCES AND MOBILITY for all
Miguel GEREZ
rue A.Renoir 5/4 • 1140 Evere
Tel. +32(0)2 705.03.48 • Gsm +32(0) 477.31.86.07
magmaybe@hotmail.com • info@brusselsforall.be
2002~2012
Training by
AMT Concept
COCOF awareness course, organized by AMT Concept
Achievements of AMT Concept
Examples of publications
Training of agents for the Region and the
municipalities.
Studies and analysis of roads, public and private buildings: Creation and implementation
of the concept of «pedestrian loops» in several
municipalities in Brussels since 2004, ‘Handicap
& Sustainable Accessibility 2009’, ‘Sports guide’,
‘Signposting tourist attractions in Brussels’ ...
Operations : Mobility Week, conferences, educational COCOF course, ....
Libercity : awareness day for students between
the age of 18 and 25.
‘Handicap & Sustainable
Accessibility’ (2009)
Guided tours for all : a pilot project in collaboration with Voir & Dire Bruxelles for the creation
of circuits accessible to PRM.
Brussels For All : tourist guide for PRM in the
Brussels-Capital Region.
104
‘Sportsguide ‘
2008 - 2009
‘Studies 2009’ - 2011
‘Signposting tourist attractions
in Brussels’ (2011)
A c c e s s c i r c u la t e use
The notion ‘persons with reduced mobility’ in other words, the person who is, for different
reasons, temporary or permanently confronted with a limitation of his mobility, is the most
interesting element for us because it takes into account different parameters that are connected to
different types of possible present deficiencies (visual, hearing, the limbs) or other limitations (baby
carriage, pregnancy, age...).
This vision of mobility and transportations applies to a larger population and this enlarges the debate. The disability of a few gets the more dynamic notion of disability due to a situation. Through
certain actions on the actual structures it is possible to limit the effects of segregation and discrimination towards those people.
Persons with reduced mobility represent 30 to 35 % of the population.
A few dates
2002~2012
2002 : Creation of AMT Concept (Access and Mobility for All) by a group of friends with many
years of experience on the field of accessibility.
2003 : Editing the first tourist guide for the travellers with reduced mobility : Brussels for All.
2005 : Trilingual website for the tourist with reduced mobility: www.brusselsforall.be. And second
edition of the ‘paper’ guide.
2008 : Synergy with Le Petit Futé Brussels and the portal site www.petitfute.be. Meeting with the
organization Voir & Dire Bruxelles to start Guided Tours for All. Creation of the accessibility trail for
COCOF.
2010 : Continuation of the collaboration with Le Petit Futé and the third edition of the printed
version of the guide Brussels for All.
2011 : All technical aspects of the website are entirely redesigned to make the navigation easier
for the visitors. AMT also promotes the Guided Tours with Voir & Dire. Creation of the Project Libercity
targeting schools and students between 18 and 25. The inclusion of an Internet portal of the WBT
and VisitBrussels that return to our site is both a recognition of the action of AMT and the beginning
of a unique partnership to promote tourism for all.
2012 : Continuation of the collaboration between AMT and WBT, VisitBrussels, promoting Guided
Tours with Voir & Dire, organization of the second day of awareness Libercity and publication of the
fourth printed version of Brussels for All (trilingual).
By wanting to meet the challenge of making Brussels-Capital Region accessible AMT Concept
has developed a true expertise in assessing the accessibility of infrastructure and public spaces in
Brussels. Nowadays, accessible tourism for travellers with reduced mobility can not leave indifferent.
105
guided tours for all
ACCESSIBLE TOURIST ITINERARIES IN BRUSSELS
The visits are a part of a test project that aims the creation of
circuits in which different categories of PRM are integrated into the
more “classical” groups. (The offer will subsequently be completed
by visits for the visually or intellectually impaired).
The itineraries enable persons with reduced mobility (PRM) to
get access to the « guided visits for all ». The current offer in visits
concentrates on the hearing impaired and/or the physically impaired.
THE Partners
Voir & Dire Bruxellesis a round table that gathers different cultural
and thematic tourism associations : ARAU, Arkadia.be, Le Bus Bavard,
Itinéraires and Pro Vélo. Every association has his own identity which
enhances the round table.
Together, the five associations offer numerous qualitative
guided thematic visits on reserved dates to the individuals
from March to December and upon request, to groups during
the entire year.
AMT has developed the project of «guided tours for all» in Brussels collaboration with
’Voir et Dire Bruxelles’ and with the support of the Minister-President of the Brussels
Frenchspeaking Government (Cocof), in charge of Tourism.
Promotion :
www.voiretdirebruxelles.be, the website of Voir & Dire Bruxelles.
www.belgique-tourisme.be, the official website of the Wallonia-Brussels Tourism (WBT asbl).
www.visitbrussels.be, the site of promotion agency of tourism in the Region of Brussels.
www.brusselsforall.be, the site of AMT Concept for tourism in Brussels.
Met dank
Wij wensen alle personen die hebben bijgedragen tot de
verwezenliijking van deze toeristische gids te bedanken
en in het bijzonder :
Voor de financiële steun
De Minister-President van de Regering van de Cocof bevoegd
voor Toerisme,
de Brusselse Minister bevoegd voor de Hulp aan Personen
met een handicap,
de Vlaamse Gemeenschapscommissie
en VisitBrussels.
Het team van de Regering van de Cocof bevoegd voor
Toerisme :
- Olivier ARENDT, Raadgever Toerisme
- Isabelle VANLATHEM, Coördinatrice van de Cel
- Mélusine BARONIAN, Persattaché
- Christel HENDRICX, Kanselarij FGC
Het team van de Brusselse Minister bevoegd voor de Hulp
aan Personen met een handicap :
- Véronique GAILLY, Adjunct-Kabinetschef
- Aurélie HERREMANS, Secretaresse
- Nicolas ROELENS, Persattaché
Het team van de Vlaamse Gemeenschapscommissie :
- Dirk BROEKAERT Algemeen directeur
- Peggy VOESTERZOONS, Adjunct van de directeur
Bij Visit Brussels :
- Partick BONTINCK, Gedelegeerd bestuurder
- Pierre Massart, Spokesperson
- Martha Meeze, Spokesperson
- Huguette MAISON-DARDENNE
- Katleen DAVISTERS
Bij de FGC :
- Anne LEEBRECHT, Directrice administratie toerisme
- Jacques VAN CAM, Hoofd administratieve gegradueerde
- Ph. DEBACKER, Directeur administratie
- Alain THIRION, Administratie
- Jacques MASCART, Administratie Sportdienst
Voor hun steun
© VISITBRUSSELS/E.DANHIER
- Sonia VIJVERMANS, ‘Wallonie-Bruxelles Tourisme’
- Isabel ROCARUIZ, ‘Wallonie-Bruxelles Tourisme’
- Greet VANDENRIJT, Toerisme Vlaanderen
- Pieter GHYSELS, info punt
- Rose GAROFALO
- Providence LIGOTTI
- De 19 gemeenten van het Brussels Hoofdstedelijk Gewest

foR all - Bruxelles Pour Tous

Transcription

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