Press Kit

Press Packet
RAFFLES HOTELS & RESORTS...A BRIEF TIMELINE
TO RAFFLES HOTELS & RESORTS
1887 – Raffles Hotel Singapore opens, offering 10 rooms in an old bungalow-style building
overlooking the beach and the South China Sea. It soon becomes – and remains – the
most fabled hotel in the Far East, with a guest list that reads like a Who’s Who. Over
the next 10 years the hotel is sensitively extended, the famous Palm Court and The
Bar & Billiard Room are added.
1899 – The three-storey Main Building, in late Victorian Italianate Revival style, with
electricity throughout, a 500 capacity dining hall and 23 more guestrooms replaces
the original bungalow and immediately becomes a Singapore landmark. Raffles
earns the status ‘Grand Hotel’.
1902 – In August the last tiger to be shot in Singapore was pursued to Raffles Hotel and was
finally apprehended whilst hiding under the billiard table in the Bar & Billiard Room.
1912 – Raffles’ owner, Tigran Sarkies dies.
1915 – The Singapore Sling is introduced by the Raffles Hotel barman, Ngiam Tong Boon.
1920 – The large open-sided Ballroom is added to the front of Raffles Hotel, adding a new
dimension to entertaining and is voted “The Coolest Ballroom in the East.” This
takes Raffles into a new era, to become the most popular place in town.
1920s & 1930s:
The beginnings of the ‘tourism industry’ in Singapore and Malaya. The Hotel
publishes its own guidebooks and continues to play host to the rich and famous,
including Charlie Chaplin, Maurice Chevalier, Fran Buck and Jean Harlow and
playwright, novelist and actor, Noel Coward. Somerset Maugham visits several times
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- legend has it that he worked all mornings under a frangipani tree in the Palm Court,
writing the gossip and scandal he overheard at dinner parties into his short stories.
1933 – Facing bankruptcy during the Great Depression, Raffles Hotel is reorganised into a
new company. A Swiss hotelier, Teddy Troller takes up the position of General
Manager.
1941 – World War II engulfs Singapore. British families make their way down the Malaya
Peninsula with the Japanese in pursuit and congregate at Raffles.
1942 – Singapore surrenders to Japan as British colonials gather at Raffles Hotel to dance,
and sing “There’ll always be an England”…
Raffles Hotel passes into Japanese hands with the fall of Singapore and is renamed
Syonan Ryokan, suffering five years of occupation.
1945 – Japan surrenders as the Allied Forces and Singapore returns to British control.
Raffles Hotel becomes a temporary transit camp for released prisoners of war. The
hotel is now a shadow of her former self, but reopens for business.
1953 – The Raffles Grill is renamed the Elizabethan Grill to mark the coronation of HM
Queen Elizabeth II. The 1950s see Hollywood royalty, such as Ava Gardner and
Elizabeth Taylor among the famous who visit Raffles.
1987 – Raffles is officially declared a National Monument on her 100th anniversary.
1989 – Raffles International Ltd was formed as the hotel management arm of Raffles
Holdings Limited.
1989 – Raffles Hotel closes to enable complete restoration. The multi-million dollar project
returns Raffles to its elegant 1910s and 1920s look.
1991 – Raffles Hotel Singapore reopens on 16 September after a complete restoration that
lasted two and a half years.
1997 – Raffles restores and re-opens two landmark hotels in Cambodia – Raffles Hotel Le
Royal, Phnom Penh (below: under construction in 1929 and today) and Raffles
Grand Hotel d’Angkor, Siem Reap.
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2006 – Raffles debuts in China with Raffles Beijing Hotel.
2006 – Raffles Hotel hosts HM Queen Elizabeth II and HRH Prince Philip, Duke of
Edinburgh during their state visit to Singapore 16-18 March.
2007 – Raffles takes its expansion to the Middle East with the opening of Raffles Dubai.
2010 – Growth in Middle East with the opening of Raffles Makkah Palace, Saudi Arabia
in August. The group also makes its French debut with Le Royal Monceau Raffles Paris in October - a next-generation Palace hotel, re-opened after a
dramatic and complete two year transformation.
2011 – Raffles’ first resort in the Indian Ocean, Raffles Praslin Seychelles, opens in
February 2011, and with it, the first Raffles Spa.
November: Refurbishment is completed at Raffles Hotel Le Royal, Phnom Penh and
Raffles Grand Hotel d’Angkor , Siem Reap in Cambodia, including the
transformation of the large garden villas in Siem Reap; the updating of the
guestrooms at both hotels; and a subtly refreshed lobby, bar and private rooms and
ballroom in Phnom Penh.
2012 – September 11th: TRH The Duke and Duchess of Cambridge stay at Raffles
Singapore, during their eight-day tour of Malaysia, Singapore, the Solomon Islands
and Tuvalu to mark HM The Queen’s Diamond Jubilee.
September 16th: Raffles Hotel celebrates her 125th anniversary with a year of
celebrations.
December: Raffles Hotels & Resorts expands its portfolio to nine properties, with the
opening of Raffles Makati in Metro Manila.
2013: January 1st: Peter French assumes the role of President, Raffles Hotels & Resorts.
June: Le Royal Monceau – Raffles Paris is granted the official “Palace Distinction” –
one step higher than five stars. The hotel joins an elite band of just six Paris hotels to
hold this highly-coveted badge of distinction.
September: Raffles’ first resort in China, Raffles Hainan, opens. The opening is a
milestone for China’s southern tropical Hainan Island, billed as China’s answer to
the French Riviera and a rising star in the luxury tourism market.
2014: September 1st: Raffles Istanbul opens bringing the number of Raffles hotels to
eleven.
2015: Raffles Jakarta celebrates its March 2015 opening in the heart of the city’s golden
triangle. The hotel’s 173 luxurious rooms and suites are some of the largest in
Jakarta.
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2015: Raffles Hotels & Resorts celebrates the 100th Anniversary of the world-famous
Singapore Sling.
Raffles Singapore the flagship of the Raffles Hotels & Resorts collection;
Each hotel with its own story to tell and every one an oasis for the well-travelled
Raffles Hotel, then…
…and now
ABOUT RAFFLES HOTELS & RESORTS
Raffles Hotels & Resorts is a luxury hotel brand with an illustrious history dating back to
1887 when the world-renowned Raffles opened its doors in Singapore. Today, the
remarkable collection includes twelve extraordinary properties in locations as diverse as
Paris, Istanbul, and the Seychelles, with many more in development in exciting
destinations such as Warsaw and Jeddah. Whether it’s a secluded resort or a lively citycenter, each Raffles promises an oasis of calm and charm and a compelling mix of cultures
and styles, and has its very own story to tell. Part of FRHI Hotels & Resorts, a leading
global company that also operates the Fairmont and Swissôtel brands, Raffles is proud to
draw on the timeless essence of Raffles – to deliver thoughtful, personal and discreet
service to well-travelled guests. For more information or reservations, please visit
raffles.com.
For further information:
Patricia Courtney
FRHI Hotels & Resorts
416/874-2417
patricia.courtney@frhi.com
4
RAFFLES FACT SHEET
OVERVIEW: Raffles Hotels & Resorts is an award-winning, luxury international
hotel company which currently has 12 luxurious properties, from
secluded resorts to city hotels in key destinations around the world.
The company is embarking on a new phase of expansion, with openings
in - amongst other locations – Poland and Saudi Arabia, scheduled over
the next two years.
HISTORY: 1887 – Raffles Hotel Singapore opens, offering 10 rooms in an old
bungalow style building overlooking the beach and the South
China Sea. It soon becomes - and remains - the most fabled hotel
in the Far East, with a guest list that reads like a Who’s Who
1989 – Raffles International Ltd was formed as the hotel management
arm of Raffles Holdings Limited
1991 – Raffles Hotel Singapore reopens on 16 September after a
complete restoration that lasted 2 ½ years
1997 – Raffles reopens two landmark hotels in Cambodia – Raffles
Hotel Le Royal, Phnom Penh and Raffles Grand Hotel d’Angkor,
Siem Reap
2006 – Raffles debuts in China with Raffles Beijing Hotel
2007 – Raffles takes its expansion to the Middle East with the opening
of Raffles Dubai
2010 – Growth in Middle East with the opening of Raffles Makkah
Palace, Saudi Arabia in August. The group also makes its French
debut with Le Royal Monceau, Raffles Paris
2011 – Raffles’ first resort in the Indian Ocean, Raffles Praslin
Seychelles, opens in February 2011 and with it, the creation of
the first Raffles Spa
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2012 – Raffles celebrates its 125th anniversary across its hotels and
resorts around the world. The year ends on a high note with the
opening of Raffles Makati, Makati City’s first luxury hotel
opening in 18 years.
2013 – Raffles opened its second property in China in September 2013.
Raffles Hainan is located at Clearwater Bay, the new hotspot on
the southeast coast of Hainan Island – China’s answer to the
French Riviera and a rising star in the luxury tourism market.
2014 – Raffles opened its first property in Turkey in September 2014.
At the heart of the new Zorlu Center, Raffles Istanbul offers a
new perspective on a timeless city.
2015 – Raffles Jakarta celebrates its March 2015 opening in the heart
of the city’s golden triangle. The hotel’s 173 luxurious rooms and
suites are some of the largest in Jakarta.
2015 – Raffles Hotels & Resorts celebrates the 100th anniversary of the
iconic and signature cocktail, the Singapore Sling
RAFFLES
TODAY:
With a compelling mix of cultures and styles, every hotel in the Raffles
family has its own individual personality, with its own story to tell and
its own sense of place.
However, each one is proud to draw on the tradition of Raffles – to
offer a luxuriant and welcoming oasis where travellers can rest,
recuperate and enjoy, complemented by service that is thoughtful,
discreet and graceful, to ultimately deliver ‘emotional luxury’ to its
well-travelled guests.
The Travellers’ Palm (above) is the symbol of Raffles Hotels & Resorts’
oasis. Legend tells that this spectacular tree was a welcome sight to
travellers of old; water stored in the base of its leaves quenched their
thirst and the orientation of the leaves in an East-West direction
provided an informal compass to guide them.
Today’s guests find a modern interpretation the Traveller’s Palm in the
pin worn by every employee of Raffles Hotels & Resorts – a potent
reminder to both guests and staff of the spirit of hospitality and
sanctuary that is alive and well at every Raffles hotel.
WEBSITE: www.raffles.com
KEY PEOPLE: Peter French, President
Diana Banks, Vice President, Raffles Brand
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PARENT
COMPANY: Raffles Hotels & Resorts is part of FRHI Hotels & Resorts, a leading
global hotel company with over 130 hotels & residences worldwide
under the Raffles, Fairmont and Swissôtel brands. The company also
manages Fairmont, Raffles and Swissôtel branded residences, estates
and luxury private residence club properties.
MEMBER
HOTELS: The Raffles brand was expanded beyond Raffles Hotel Singapore in
1996. The portfolio of award-winning hotels includes:
1. Raffles Singapore
2. Raffles Grand Hotel d’Angkor, Siem Reap, Cambodia
3. Raffles Hotel Le Royal, Phnom Penh, Cambodia
4. Raffles Beijing Hotel, China
5. Raffles Dubai, United Arab Emirates
6. Raffles Makkah Palace, Saudi Arabia
7. Raffles Praslin, Seychelles
8. Raffles Paris – Le Royal Monceau
9. Raffles Makati, Philippines
10. Raffles Hainan, China
11. Raffles Istanbul, Turkey
12. Raffles Jakarta, Indonesia
FUTURE PROJECTS:
1. Raffles Warsaw, Poland
2. Raffles Citystars Sharm el Sheikh, Egypt
3. Raffles Jeddah, Saudi Arabia
ACCOMMODATION: Currently 1,990 rooms across 12 hotels and resorts
RAFFLES
BUTLERS: American women expect to find in their husbands a perfection that
English women only hope to find in their butlers…” -- so said W.
Somerset Maugham, the famed playwright and novelist, who was a
regular guest of Raffles Singapore.
He would be pleased to know that the tradition is alive and well at every
Raffles hotel today. Raffles butlers are the living embodiment of
bespoke service. From in-room registration on arrival, to packing those
extra purchases skilfully on departure, nothing is impossible, and no
job is too small, for a Raffles butler. Professionally trained, thoughtful
and discreet, their aim is to make every guest’s stay as seamless and
memorable as possible.
RAFFLES
SPA:
Raffles Spas are an oasis set within each of its hotels where guests can
escape, indulge, and ultimately, achieve inner tranquillity. Each spa is
an extension of the hotel, offering a full-service, holistic experience that
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is unique and reflective of the local culture. Raffles spas provide a
revitalizing refuge that is contemporary, diverse and luxurious, where
carefully selected treatments are offered to guests. The subtle yet
exquisite lotus flower represents the spas for its aesthetic beauty and as
a symbol of the rejuvenation guests experience on their spa journey.
This flower’s daily regenerative ritual— breaking through fresh air at
sunrise, and retreating into water at night— is emulated at Raffles Spas
through a balance between exertion and relaxation with fitness
programs and full-body treatments.
AWARDS &
ACCOLADES: Raffles is consistently ranked among the world’s top hotels in the
annual Condé Nast Traveller Awards. Its philosophy of individual of
service and excellence has earned its hotels and resorts an impressive
array of international accolades, including Condé Nast Traveller
World’s Best Places to Stay and Travel Leisure World’s Best Awards.
###
ABOUT RAFFLES HOTELS & RESORTS
Raffles Hotels & Resorts is a luxury hotel brand with an illustrious history dating
back to 1887 when the world-renowned Raffles opened its doors in Singapore.
Today, the remarkable collection includes twelve extraordinary properties in
locations as diverse as Paris, Istanbul, and the Seychelles, with many more in
development in exciting destinations such as Warsaw and Jeddah. Whether it’s a
secluded resort or a lively city-center, each Raffles promises an oasis of calm and
charm and a compelling mix of cultures and styles, and has its very own story to tell.
Part of FRHI Hotels & Resorts, a leading global company that also operates the
Fairmont and Swissôtel brands, Raffles is proud to draw on the timeless essence of
Raffles – to deliver thoughtful, personal and discreet service to well-travelled
guests. For more information or reservations, please visit raffles.com.
For further information:
Patricia Courtney
FRHI Hotels & Resorts
416/874-2417
patricia.courtney@frhi.com
8
THE RAFFLES COLLECTION
Every Raffles hotel is an oasis for the well-travelled; a meeting point for many cultures, a place
infused with influences, where stories are told and legends are made. Everyone is made to feel
welcome and understood, valued and cared for. We believe that true luxury is not just about
what people get from us, it’s about how they feel – we call this ‘emotional luxury’.
- Peter French, President, Raffles Hotels & Resorts
Raffles Hotel, Singapore – Opened in 1887 Singapore's
fabled Raffles Hotel immediately conjures up romantic images
of intrepid travellers. An extensive refurbishment in 1991
beautifully restored the suites, famed Billiard Room, Long Bar,
Courtyard, Writers Bar and Tiffin Room. Tropical gardens
occupy more than a quarter of the entire estate, providing a
tranquil contrast to the bustling city beyond. One of the most
unforgettable features is the famous Raffles Butlers.
Professionally trained, thoughtful and discreet, their aim is to
make every guest’s stay as seamless and memorable as possible.
Raffles Dubai, UAE – Built in the shape of an Egyptian
pyramid, the luxurious Raffles Dubai is ideally located just 10
minutes from Dubai International airport, the business district,
shopping and tourist attractions. An elegant blend of Middle
Eastern and Asian design, infused with the four harmonious
elements of Life: Earth, Air, Fire and Water. With eight
restaurants and bars, a luxurious spa, botanical garden,
adjoining Wafi lifestyle and shopping centre and the glamorous
People by Crystal nightclub, Raffles Dubai is a destination in its
own right.
Le Royal Monceau, Raffles Paris, France – Reopened in
October 2010 as a new generation Palace hotel, after a dramatic
and complete two year transformation by designer Philippe
Starck. Art is key here and the intention is to give the feel of
staying with a particularly creative friend. As one would expect,
food and drink are an art form here too – from the buzz of the
Long Bar on the ground floor, to both Michelin-Star
restaurants, La Cuisine for gourmet French food and Il
Carpaccio for the best Italian in Paris. And don’t even think of
turning down a creation by pâtissier Pierre Hermé, the Picasso
of patisserie. Then visit the ethereal white spa – Spa My Blend
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by Clarins.
Raffles Praslin, Seychelles – Opened February 2011, Raffles
Praslin is spread over 30 acres with sweeping views of the
Indian Ocean, lush greenery and secluded beaches. Ideal for
families and couples alike, with exquisite, spacious villas with
private plunge pools, Raffles Butler service, countless outdoor
dining options and the Sugar Palm Kids Club. Home to the first
ever signature Raffles Spa, which embraces the philosophy of
transformation. There are 13 treatment pavilions – six of which
are open-air – set among natural rock formations, a full spa
menu and bridal beauty services.
Raffles Makkah Palace, Saudi Arabia – In the very heart
of Makkah, in the Abraj Al Bait Complex, the hotel’s suites – all
with legendary Raffles Butlers – have extraordinary panoramic
views of the Grand Mosque and the Ka’aba below. King
Abdulaziz Gate, the main entrance to the Grand Mosque, is just
steps away. Inside lies the spiritual heart of Islam, the Ka’aba –
or House of God – said to have been built by Abraham and his
son Ishmael around 2000 BCE.
Raffles Hotel Le Royal in Phnom Penh, Cambodia –
Undoubtedly the most distinguished hotel in Phnom Penh, Le
Royal has been at the heart of the city’s story for over 80 years.
In 1997 the hotel reopened following a careful restoration
incorporating local Khmer art into the hotel design. Enjoy a
Femme Fatale, the signature cocktail named in honour of
Jacqueline Kennedy in the historical Elephant Bar before
savouring the Royal Duck carved tableside at the highly
acclaimed Restaurant Le Royal. And don’t forget to check the
colour of the doorman’s trousers: at both Raffles Siem Reap
and Phnom Penh the doormen wear coloured trousers for each
day of the week, following a similar tradition in the royal palace
so the king need only look at staff to know what day of the week
it was.
Raffles Grand Hotel d’Angkor, Siem Reap, Cambodia –
In the centre of town and spread over 15 acres of private
gardens, the fabled Raffles Grand Hotel d’Angkor is in a class of
its own for luxury, charm and service. Behind the elegant
colonial façade, the cool uncluttered lobby is connected by Art
Deco black-and-white tiled halls to the guestrooms and
restaurants in either direction. Following a meticulous
refurbishment in 1997, a new conservatory, wing, 3 villas and
new spa were added – all set in lush, tropical gardens. For a
one-of-a-kind unforgettable experience, be sure to book a
private dinner at one of the magnificent temples of Angkor.
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Raffles Makati, Manila, Philippines – In Makati City, the
fastest growing cosmopolitan centre in Metro Manila, a striking
new 30-floor tower is home to Raffles Makati, opened February
2013. The 32 room all-suite luxury hotel on the 9th-11th floors,
in addition to 110 Raffles Residences available for extended
stays, are designed by Singapore-based Bent Severin &
Associates. In keeping with the vibrancy of Manila, bright
colours have been chosen for the fabrics and Philippine inspired
artistic accents – a ceramic pot, a bright painting, a woven
basket – brings a dash of local joie de vivre to the interiors and
a sense of place. The entire hotel is filled with a spectacular
collection of original art, commissioned from local artists.
Raffles Hainan, China - On the country’s largest tropical
island in the South China Sea, with long stretches of pristine
sandy beaches and year-round sunshine. China’s answer to the
French Riviera and a rising star in the luxury tourism market,
Hainan is known to many as “the Cannes of the East”, a strong
rival to resort destinations such as Bali and Phuket. With a
beachfront location at Clearwater Bay, Raffles Hainan has 299
rooms and 32 villas, all with private balconies and ocean views.
Rooms are split between two wings – one designed in a Balinese
style and the other inspired by Asian ethnic hill tribes. A large
signature Raffles Spa and various restaurants will sit alongside
Hainan’s homage to the famous Long Bar.
Raffles Beijing, China – First opened in the 1900s as the
Grand Hotel de Pékin, the hotel’s classic French-Orient
colonnaded façade is an enduring symbol of Beijing’s history. In
2005 Raffles Hotels & Resorts began restoration work, adding a
new wing, and the hotel re-opened as Raffles Beijing. Nine of
the 171 rooms have been named after former guests of the hotel:
the Henri Cartier-Bresson Suite, the George Bernard Shaw Suite
and the Charles De Gaulle Suite. At Jaan, Beijing’s most
exclusive French restaurant, the original 1920 timber sprung
dance floor evokes the glamour of the decade.
Raffles Istanbul, Turkey – Opened September 2014, Raffles
Istanbul offers a new perspective on a timeless city, at the heart
of the new Zorlu Center, a next-generation bazaar where high
fashion, performance, fine food and the arts converge. The 181
rooms and suites have sleek modern interiors and the hotel has
a large collection of contemporary art, much of it speciallycommissioned from local artists. The Raffles Spa offers
signature treatments by Organic Pharmacy and the rooftop pool
has unforgettable views over the Bosphorus. The hotel has two
fabulous restaurants including Arola by Michelin starred chef
Sergi Arola and three glamorous bars one of which is the Long
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Bar, an Istanbul twist on its Singapore original - the place to be
seen.
Raffles Jakarta, Indonesia - A beacon above the thriving
commercial hub of Kuningan, the hotel is exclusively linked to
Ciputra Artpreneur Centre, a landmark development dedicated
to the celebration of art and theatre, at the heart of Jakarta’s
golden triangle. The hotel’s 173 luxurious rooms and suites are
set to be some of the largest in Jakarta. Floor to ceiling windows
frame views of this energetic, bustling capital city. The
guestrooms are an interpretation of the artist’s retreat, with rich
Indonesian aesthetics and supreme comfort, each one a tranquil
sanctuary.
###
ABOUT RAFFLES HOTELS & RESORTS
Raffles Hotels & Resorts is a luxury hotel brand with an illustrious history dating back to 1887
when the world-renowned Raffles opened its doors in Singapore. Today, the remarkable
collection includes twelve extraordinary properties in locations as diverse as Paris, Istanbul, and
the Seychelles, with many more in development in exciting destinations such as Warsaw and
Jeddah. Whether it’s a secluded resort or a lively city-center, each Raffles promises an oasis of
calm and charm and a compelling mix of cultures and styles, and has its very own story to tell.
Part of FRHI Hotels & Resorts, a leading global company that also operates the Fairmont and
Swissôtel brands, Raffles is proud to draw on the timeless essence of Raffles – to deliver
thoughtful, personal and discreet service to well-travelled guests. For more information or
reservations, please visit raffles.com.
For further information:
Patricia Courtney
FRHI Hotels & Resorts
416/874-2417
patricia.courtney@frhi.com
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THE LUXURIOUS SPAS OF RAFFLES HOTELS & RESORTS
Pampering Relaxation at its Finest
From an Egyptian Gold treatment in Dubai to a Pearl treatment in the Seychelles to
an Oriental Soul massage in Istanbul, Raffles Spas serve as personal oases where
guests can escape, indulge, and ultimately achieve inner tranquillity. Each spa is an
extension of the palatial hotel that surrounds it, offering full-service, holistic
experiences that are unique and reflective of the local culture. Guests can expect a
personalized journey that engages the senses and mixes the latest in luxury spa
treatments with traditional and local methods.
Philosophy
At Raffles, true luxury is not just about what a traveller does, but also how they feel.
Raffles spas provide a revitalizing refuge that is contemporary, diverse and luxurious,
where carefully selected treatments are offered to discerning guests. The subtle yet
exquisite lotus flower represents the spas for its aesthetic beauty and as a symbol of
the rejuvenation Raffles spa goers experience on their spa journey. Raffles admires
the regenerative daily ritual of this flower— breaking through fresh air at sunrise,
and retreating into water at night. It is this symbolic balance between relaxation and
exertion that leads to true inner harmony.
Spa Products
Spa products are carefully selected to surpass the high standards of Raffles worldclass clientele, reflecting elegance, opulence, and whenever possible environmental
sustainability. Spa specialists receive the finest training when handling products and
understanding the unique properties each brings to the Raffles Spa experience.
Examples of spa products include Gazelli Skincare at Raffles Istanbul and My Blend
by Clarins at Le Royal Monceau, Raffles Paris.
To indulge in a true Raffles experience guests are offered the best products and
treatments that are true and authentic to the local destination. An excellent example
of this guiding principal is Raffles Singapore which utilizes a mix of aromatherapy,
naturopathy, ayurvedic medicine, botanical and marine sciences to provide a natural
and balanced product range. Similarly, Raffles Siem Reap Spa offers the best in both
Western and native Cambodian treatments. All Spas combine modern treatments
and technology with the authentic local culture and customs of the region.
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Raffles Wellness/Amenities
Raffles Spas are not limited only to products and treatments— rejuvenation is a full
body experience. This is why the spas are equipped with top-of-the-line fitness
equipment designed for all-ages and ability levels. Spas feature dedicated wellness
professionals who are on hand to guide guests towards their health goals, including
personalized nutrition menus. Wellness facilities also feature certified Yoga and
Pilates instructors, with classes available individually and in groups.
###
ABOUT RAFFLES HOTELS & RESORTS
Raffles Hotels & Resorts is luxury hotel brand with an illustrious history dating back
to 1887 when the world-renowned Raffles opened its doors in Singapore. Today,
the remarkable collection includes twelve extraordinary properties in locations as
diverse as Paris, Istanbul, and the Seychelles, with many more in development in
exciting destinations such as Warsaw and Jeddah. Whether it’s a secluded resort or
a lively city-center, each Raffles promises an oasis of calm and charm and a
compelling mix of cultures and styles, and has its very own story to tell. Part of
FRHI Hotels & Resorts, a leading global company that also operates the Fairmont
and Swissôtel brands, Raffles is proud to draw on the timeless essence of Raffles –
to deliver thoughtful, personal and discreet service to well-travelled guests. For
more information or reservations, please visit raffles.com.
###
For further information:
Patricia Courtney
FRHI Hotels & Resorts
416/874-2417
patricia.courtney@frhi.com
14
NEW HOTELS IN THE PIPELINE
FOR RAFFLES HOTELS & RESORTS
Singapore – Raffles Hotels & Resorts has confirmed that the company will expand its
portfolio over the next few years, with new hotel openings in Warsaw, Jeddah, Sharm
El Sheikh and Shenzhen, China.
2017 & Beyond
RAFFLES EUROPEJSKI WARSAW, POLAND
Raffles Europejski, Warsaw, scheduled for opening in 2017, not only brings a new luxury
hotel to this fast changing city, but also heralds the next chapter for one of the city’s most
iconic and best loved buildings. Hotel Europejski originally opened in 1857, immediately
stepping into the spotlight as one of the most luxurious hotels in the Russian
Empire. During World War II, however, it was almost completely destroyed. The current
hotel was re-built in stages throughout the 1950s, eventually re-opening in 1962.
In the historic district of Warsaw, next to the Presidential Palace, this is a significant
restoration of a landmark building. The restoration team has worked closely with the local
conservation body and with the utmost respect to ensure the hotel’s heritage and character
are preserved. The interiors have been entrusted to the award-winning British design
company, Fox Linton Associates, whose work includes One Aldwych and The Wellesley in
London (both set in buildings of significant architectural note), Barnsley House in the
Cotswolds; Le Gray in Beirut and Carlyle Bay in Antigua, as well as many private
residences.
Raffles Europejski, Warsaw will offer its guests 103 elegant guestrooms and suites; a
restaurant with an outdoor terrace with seasonal menus showcasing Poland’s rich produce
and cuisine; a bar and cigar lounge; and a pâtisserie that will evoke Hotel Europejski’s
fascinating story, tempting guests and locals with chocolates, cakes, ice-cream and other
sweet delicacies. The hotel will also house a spa featuring six treatment rooms.
RAFFLES JEDDAH, KINGDOM OF SAUDI ARABIA
Inspired by rich Arab heritage, and with an enviable location, Raffles Jeddah will feature
181 guestrooms and 188 branded residences. The property will offer special wedding suites
for newlyweds, as well as a library, a penthouse-level entertainment suite and a 1,200
square metre (12,900, square foot) spa with eight treatment rooms and a fitness club. The
hotel will also have state-of-the-art event and meeting facilities, including a 1,500 square
metre (16, 146 square foot) ballroom overlooking the corniche and 1,000 square metres
(10, 765 square feet) of meeting space. Guests will enjoy a choice of six restaurants and
lounges, including a gentlemen’s only lounge.
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RAFFLES CITYSTARS SHARM EL SHEIKH, EGYPT
To complement existing properties in Cairo, Raffles parent company, FRHI Hotels &
Resorts, will partner with Citystars on an exceptional flagship project in Sharm el Sheikh.
Three new hotels - a Fairmont, a Swissôtel and a Raffles - and a golf course will be built in
Egypt’s Red Sea coastal city.
Raffles Citystars Sharm El Sheikh will offer its guests 250 superb guestrooms and 50
residential villas facing a private lagoon. A key feature of the hotel will be the 2,500 square
metre (26,900 square foot) banquet and conference island, as well as retail souks and “La
Croisette” - a leisure and retail promenade - and a Colin Montgomery 18-hole
championship golf course.
RAFFLES SHENZHEN, CHINA
Raffles Shenzhen will be Raffles’ third hotel in China, joining Raffles Beijing and Raffles
Hainan. With a scheduled opening of 2019, Raffles Shenzhen will occupy the top floors of
an 80-storey tower in the new One Shenzhen Bay development. Set to be a new icon for
Shenzhen, the economic centre of southern China, Raffles will bring new standards of
luxury and service to the city.
With stunning design and architecture by the international firm KPF, One Shenzhen Bay
also benefits from a strategic location in the Shenzhen Bay Financial Centre, with direct
connections to the new Qianhai Economic Zone. And with the Hong Kong Bridge and
border crossing just opposite, Raffles Shenzhen will only be a 30 minutes’ drive from
Central, Hong Kong.
The hotel will feature 200 spacious and luxurious guestrooms, as well as serviced
residences all with expansive views. There will be a choice of four restaurants and bars,
private meeting and event spaces for business meetings and social gatherings, as well as a
Raffles Spa. Continuing a 127-year tradition, Raffles will bring to Shenzhen the famous
Raffles Butlers and the warm, graceful and personalized service for which they are known.
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ABOUT RAFFLES HOTELS & RESORTS
Raffles Hotels & Resorts is a luxury hotel brand with an illustrious history dating back to
1887 when the world-renowned Raffles opened its doors in Singapore. Today, the
remarkable collection includes twelve extraordinary properties in locations as diverse as
Paris, Istanbul, and the Seychelles, with many more in development in exciting
destinations such as Warsaw and Jeddah. Whether it’s a secluded resort or a lively citycenter, each Raffles promises an oasis of calm and charm and a compelling mix of
cultures and styles, and has its very own story to tell. Part of FRHI Hotels & Resorts, a
leading global company that also operates the Fairmont and Swissôtel brands, Raffles is
proud to draw on the timeless essence of Raffles – to deliver thoughtful, personal and
discreet service to well-travelled guests. For more information or reservations, please
visit raffles.com.
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AWARDS AND ACCOLADES
Raffles Hotels & Resorts’ philosophy of delivering emotional luxury, thoughtful,
welcoming and graceful service has put its hotels and resorts in the spotlight time
and time again. Recent awards include:
2015 - Condé Nast Traveler
Readers’ Choice Awards
Condé Nast Traveler readers recognize five Raffles properties among the top hotels
and resorts in the world. Raffles Beijing was recognized as one of the Top Hotels in
China. Raffles Singapore and Le Royal Monceau, Raffles Paris were among the best
hotels in Singapore and Paris respectively. Additionally, Raffles Grand Hotel
d’Angkor and Raffles Hotel Le Royal were both highly ranked among the Top 15
Hotels in Southeast Asia.
2015 - TripAdvisor
Certificate of Excellence
Nine Raffles properties were recognized with the 2015 Certificate of Excellence
award, which honours hotels that consistently receive excellent travel reviews on
TripAdvisor. Furthermore, Raffles Singapore, Raffles Hotel Le Royal, Raffles Grand
Hotel d’Angkor and Raffles Beijing were singled out as Hall of Fame winners after
receiving the Certificate of Excellence award for five consecutive years.
2015 - Condé Nast Traveler
Hot List
Raffles Istanbul is recognized on Condé Nast Traveler’s 2015 Hot List within a year of
opening. The property is one of four hotels honoured in the Over-The-Top Luxury
category.
2015 - Travel + Leisure
It List: The Best New Hotels
Readers of Travel + Leisure magazine recognize Raffles Istanbul as an Instant Classic
in the 2015 It List: The Best New Hotels, highlighting the hotel’s impressive
contemporary art collection and breathtaking Bosphorus views.
2015 - Travel + Leisure
500 World’s Best Hotels
Raffles Hotel Le Royal is named among the properties on Travel + Leisure’s 500
World’s Best Hotels in 2015.
2015 - TripAdvisor
Traveler’s Choice Awards
Nine Raffles hotels are winners of the 2015 TripAdvisor Traveler’s Choice Awards, a
prestigious ranking of the world’s top properties based on millions of travel reviews.
Among those honoured were Raffles Dubai and Raffles Hotel Singapore, which both
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ranked third in the Best Service category. Additionally, Raffles Makati ranked among
the top 10 hotel in the Luxury category.
2015 - Condé Nast Traveler
Gold List
Raffles Singapore is among the hotels honoured in Condé Nast Traveler’s 2014 Gold
List for the second year in a row.
2014 - Condé Nast Traveler
Readers’ Choice Awards
Condé Nast Traveler readers recognize five Raffles properties among the top hotels
and resorts in the world. Raffles Dubai is among the Top 100 Resorts in the World
and the Best Hotels in the Middle East & North Africa. Additionally, Raffles
Singapore, Raffles Hotel Le Royal and Raffles Grand Hotel d’Angkor are all honoured
as the Best Hotels in Southeast Asia.
2014 - Condé Nast Traveler
Gold List
Raffles Singapore is recognized in Condé Nast Traveler’s 2014 Gold List. The hotel is
highlighted by Condé Nast Traveler’s editors, writers and network of influencers for
demonstrating a high standard of service, luxury and beauty.
2014 - Travel + Leisure (US)
World’s Best Business Hotels
Raffles Singapore is honoured as one Travel + Leisure’s 2014 World’s Best Business
Hotels. Travel + Leisure voted for the property as one of the top three hotels in
Singapore for business travelers.
2014 - Travel + Leisure (US)
World’s Best Hotels
Raffles Singapore, and Raffles Grand Hotel D’Angkor were ranked as two of the
World’s Best Hotels by readers of Travel + Leisure Magazine. Travel + Leisure is a
top consumer travel publication highlighting authentic and innovative experiences
around the world, covering culture, food, style, design, photography and hotels.
2013 - World Travel Awards
Raffles Praslin, Seychelles has been named the World’s Leading Luxury Villa Resort.
The resort was chosen amongst thousands of resorts worldwide and noted for its
exceptional facilities, seamless service and bespoke experiences by tourism and
hospitality professionals.
2013 - Travel + Leisure (US)
World’s Best Hotels
Readers of Travel + Leisure magazine name Raffles Grand Hotel d’Angkor among
Asia’s top 15 resorts.
2013 - Condé Nast Traveler
Hot List
Raffles Makati is named among the world’s 154 top new hotels. This is the fifth Hot
List honour for Raffles Hotels & Resorts as Le Royal Monceau Raffles Paris, Raffles
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Beijing Hotel, Raffles Dubai and Raffles Praslin, Seychelles similarly earned the Hot
List accolade within a year of opening.
2013 – Condé Nast Traveler (US)
Gold List
Raffles Beijing earns praise from Condé Nast Traveler magazine as a “true oasis, with
the best location in Beijing” and remains on the list of world’s best places to stay for
the 5th consecutive year.
2013 – Condé Nast Traveler (US)
Readers Choice Awards
Affluent readers of Condé Nast Traveler magazine vote Raffles Grand Hotel d’Angkor
among the world’s top 100 hotels. Additionally the hotel is named among Asia’s top
25 hotels alongside Raffles Hotel Le Royal and Raffles Singapore. Le Royal Monceau,
Raffles Paris also makes readers’ choice among France and Monaco’s top 30 hotels.
2013 – Atout France
Palace Distinction
Le Royal Monceau, Raffles Paris receives the official “Palace Distinction” by Atout
France, the French Agency for Tourism Development, for the next five years. The
‘Palace Distinction’ is one step higher than five stars. The hotel joins an elite band of
just six Paris hotels to hold this highly-coveted badge of distinction. It is also the only
historic luxury hotel in the capital which holds this status that has recently benefitted
from a top-to-toe renovation.
2013 – Michelin Guide
Two years after its reopening, Le Royal Monceau, Raffles Paris is awarded its first
two Michelin stars: one for French restaurant La Cuisine, the other for Italian
restaurant, Il Carpaccio - the only Italian restaurant in Paris to have a Michelin star.
2013 – Harper’s Bazaar (UK)
Travel Hot 100
Le Royal Monceau, Raffles Paris is acknowledged for its ‘cultural status’, keeping in
perfect time with 2013’s trend of culture in travel where hotels celebrate their artistic
and intellectual heritage.
2013 – Sunday Times Travel Magazine (UK)
Worldwide City Hotel
Runner-up in 2012, Raffles Hotel Singapore this year takes the top spot in the
magazine’s annual travel awards.
2013 – Travel & Leisure Magazine (China)
Best Hotel Group
Raffles Hotels & Resorts wins hearts of affluent Chinese travelers and is named Best
Hotel Group in China.
2013 – Club Magazine (China)
Best Luxury Hotel Brand
Raffles Hotels & Resorts is awarded at a star-studded ceremony by Club Magazine,
one of China’s most well established luxury magazines, as the top luxury hotel brand
of the year.
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2013 – Voyage Magazine (China)
Most Anticipated New Opening
Raffles Hainan is named one of China’s top 8 most anticipated new hotel openings
for 2013. This is Raffles Hotels & Resorts’ second property in China after Raffles
Beijing, slated to open in 2013.
2013 – TripAdvisor
Travellers’ Choice Awards
Travellers on the world’s largest travel site vote 7 Raffles Hotels among their top
choices for luxury and service. Flagship Raffles Hotel Singapore is voted #1 in three
categories: Top Hotels in Singapore, Luxury Hotels in Singapore and Best Service in
Singapore.
2013 – World Travel Awards
Travel professionals and consumers name Raffles Makkah Palace as Middle East’s
Leading Luxury Hotel. This is the hotel’s third consecutive win at the World Travel
Awards. Additionally Raffles Praslin, Seychelles has been named Seychelles’ Leading
Hotel for the second year.
2013 – The Daily Telegraph
Ultratravel 100 awards
Raffles Singapore is named Best in Asia for an unprecedented 6th year. With over half
a million copies in circulation, Ultratravel, published by The Daily Telegraph, is an
acclaimed luxury travel publication that is referred to by industry peers and
consumers for inspiring travel ideas and sojourns.
2013 – Travel Trade Gazette (TTG) Asia
Hall of Fame
After 126 years, Raffles Singapore proves there is nothing like experience. After
being named Best Luxury Hotel for 10 years in a row, from 2002 to 2012, the
legendary hotel is inducted into the TTG Hall of Fame at the Annual TTG Travel
Awards 2013 Asia-Pacific.
2013 – Elite Traveler
101 Top Hotel Suites
Suites from Raffles Hotel Le Royal Phnom Penh, Raffles Makati and Raffles Dubai
are prominently highlighted as among the best in the world.
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Press information:
Patricia Courtney
FRHI Hotels & Resorts
416/874-2417
patricia.courtney@frhi.com
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