KC_LC0004_Customer Care-Warranty_Form_2015
Transcription
KC_LC0004_Customer Care-Warranty_Form_2015
HANDLE & KNOB Replacements Discontinued Items Items listed on this page have been discontinued. If you find the part that you need on this page, please reference the replacement part number and find it on the inside of this brochure or you may have to return your unit for replacement handle installation. Handle Aluminum cookware with this handle cannot be repaired or replaced. Aluminum can no longer be welded. Stainless Steel cookware with this handle may need to be rewelded. For quick and hassle-free ordering, please visit our website at KitchenCraftCookware.com to view the parts you need and contact our office today at 800-800-2850. Please call Customer Service for instructions. Handle Part #: P621-20 & P1074-20K P940-20 & P1006-20K DISCONTINUED REPLACE WITH: STH004 CUSTOMER CARE Form Customer Care is our first priority, which is why we honor your Lifetime Warranty. We appreciate your business. Your trust and loyalty is very important to us. Should you decide to purchase a new set and give your set to a friend or family member, your warranty is transferrable and they’ll thank you for it every time they prepare a meal! They must provide a copy of the original purchase for replacement. If you have questions concerning your cookware and its warranty coverage, please contact our Customer Service Department at (352) 483-7600 or email us at Warranty@CookForLife.com for a preliminary consultation. If it is determined that your cookware needs to be returned for further evaluation, our representatives will provide you with an authorization code as well as the address for our Review Division. Any cookware sent without the proper code will be returned to the sender. If you need parts such as handles and/or knobs, and the name on your cookware reads Kitchen Craft, match the needed item to the correct piece listed in this brochure and SUBMIT THIS FORM TO: For Helpful hints and tips on Care and Use of your cookware please visit our website at KitchenCraftCookware.com/care-use/ Kitchen Craft Cookware Parts Division 4129 United Avenue Mt. Dora, FL 32757 If you have another brand of cookware and would like information about how to reach the manufacturer, contact the Cookware Manufacturers of America (CMA) at 205-592-0389 or visit them online at Cookware.org. While we may not be able to assist you with other brand names, we’ll do our best to point you in the right direction because you are a valued customer and we’re dedicated to assisting you in every way possible. Handle Part #: P198-19 DISCONTINUED REPLACE WITH: P116-19K Lifetime Warranty The cookware you have invested in is warranted against defects in workmanship and materials for the lifetime of the cookware. All electrical components and the Kitchen Kutter are warranted for a period of 1 year from the date of purchase. DISCONTINUED NONE IN STOCK RETURN ENTIRE PAN FOR REPLACEMENT HANDLE INSTALLATION The original purchase will be registered as proof of purchase in the corporate database. Any heir to the cookware must provide a copy of the original purchase for replacement. If cookware is damaged or destroyed by abuse, accident, fire, natural disaster, or theft, all original purchases may be replaced at 50% of the retail price at the time of replacement. A police and/or fire report as well as a letter of explanation must be submitted. Call Customer Service for instructions Knob Part #: P122-19 DISCONTINUED REPLACE WITH: P116-19K Thermo-Plug Part #: 7501-78 DISCONTINUED 110v REPLACE WITH: KA30PC007GN THE MANUFACTURER’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCTS AT THE MANUFACTURER’S SOLE DESCRETION. THE MANUFACTURER SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER DIRECT OR INDIRECT. THIS WARRANTY IS EXPRESSLY GRANTED IN LIEU OF ALL OTHER WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. 4129 United Avenue • Mount Dora, FL 32757 Phone: (352) 483-7600 KitchenCraftCookware.com Warranty@CookForLife.com All warranty issues should be directed to: Consumer Service 4129 United Avenue | Mount Dora, FL 32757 Phone: (352) 483-7600 KitchenCraftCookware.com KC011 0715 HANDLE & KNOB Replacements IF THE HANDLES REQUIRED ARE NOT LISTED BELOW, PLEASE CHECK THE BACK PAGE FOR DISCONTINUED ITEMS PRICE PRICES SUBJECT TO CHANGE WITHOUT NOTICE ALL PRICES LISTED IN U.S. DOLLARS Kit Includes: Knob & Washer Kit Includes: Knob & Washer Knob Kit KNB 001 KA KIT Handle w/ Hang Hole STH004 Protector for Straight - sided pans STH004-01 Protector for Square Griddle - STH004-03 Stick Handle Protector for with Hang Hole, Protector, Screw Sauté Pans STH004-02 & Washer Protector for Replace part #’s: P338-20 & P507-20 See back page for details Kit Includes: Handle & Screw Kit Includes: Handle, Screw, Protector & Washer Kit Includes: Handle, Screw Protector & Washer Kit Includes: Side Handle, Screw & Washer P511-20K REPLACES PART# P623-20 Replaces parts #: P198-19 Kit Includes: Knob & Washer PLEASE PRINT LEGIBLY $10.00 ALVE RV NO VAPO $10.00 Kit Includes: Valve, Spring, Retainer & Cap Screw - SCR001 Washer - WSH002 Side Handle Kit P830-20K SUBTOTAL $5.00 Kit Includes: Knob & Washer For pieces older that 1970-use washer P164-47D $10.00 $10.00 $7.00 Kit Includes: Knob, Disc, Washer & Whistle Kit Includes: Knob, Disc, Washer & Whistle Kit Includes: Knob, Disc, Washer & Whistle $7.00 PLEASE PRINT LEGIBLY $9.00 Kit Includes: Handle, Screw, Washer & Protector Washer P164-47D Vapor Valve Kit P27-16K Valve P27-16 Spring P51-134 Retainer P58-96D Cap P73-89 $10.00 Kit Includes: Knob, Disc,Washer & Whistle Knob Kit P408-19M Knob P408-19 VALVE VAPOR IF THE HANDLES REQUIRED ARE NOT LISTED BELOW, PLEASE CHECK THE BACK PAGE FOR DISCONTINUED ITEMS Knob Kit P408-19L Knob P408-19 1-Quart - STH004-04 Side Handle P830-20 Screw P263-127 Helper Handle Kit P724-20K Helper Handle P724-20 Screw P150-127 Protector P162-26 Washer P230-47 Side Handle Kit P939-20K Side Handle P939-20 Screw P174-127 Protector P240-26 Washer P230-47 Side Handle Kit P511-20K Side Handle P511-20 Screw P787-127 Washer P123-47 Handle Kit P116-19K Knob P116-19 Washer P57-47 PRICE HANDLE & KNOB Replacements $8.00 FOR USE WITH: 4 qt. Slo-Cooker 8 qt., 12 qt. & 20 qt. Small Washer P164-47 Vapor Valve II Kit P408-19K Knob P408-19 Disc P246-79 Washer P386-47 Whistle P97-21D Vapor Valve III Kit P544-19K Knob P544-19 Disc P340-79 Washer P396-47 Whistle P97-21D Whistle Valve Knob Kit KIT 542-19J Knob P542-19J Disc P340-79 Washer P396-47 Whistle P97-21D SUBTOTAL Kit Includes: Screw & Washer $10.00 P262-81 STRAIGHT weld-nut connection Kit Includes: Handle, Screw & Washer FOR USE: with 12” Liquid Core® P245-81 STRAIGHT weld-nut connection Kit Includes: Handle, Screw & Washer $10.00 Kit Includes: Leg, Screw, Washer & Gasket FOR USE WITH: 12” Liquid Core® $10.00 Straight Sided Pans SIH001-01 Sauté pans SIH001-02 Screw P174-127 Washer P230-47 Protector P240-26 Whistle Valve Knob Kit P539-16K Knob P539-19 Disc P340-79 Washer P396-47 Whistle P97-21D Old Style Handle Kit P722-20K Handle P722-20 Screw P787-127 Washer P123-47 Handle Kit P1144-20K Handle P1144-20 Screw P908-127 Washer P230-47 Handle Kit P1145-20K Handle P1145-20 Screw P908-127 Washer P230-47 Old Style Leg Kit P67-77K Leg P67-77 Screw P682-127 Washer P125-47 Gasket P89-72 FOR OFFICE USE ONLY PRICES SUBJECT TO CHANGE WITHOUT NOTICE ALL PRICES LISTED IN U.S. DOLLARS 10” Liquid Core® Handle/Leg Unit Kit P1157-20K Kit Includes: Handle/Leg, Washer & Screw Handle/Leg Unit P1157-20 Screw P908-127 Washer P230-47 $6.00 10” Liquid Core® WITH THERMO-PLUG OPENING Handle/Leg Unit Kit P1156-20K Kit Includes: Handle/Leg, Washer & Screw Handle/Leg Unit P1156-20 Screw P908-127 Washer P230-47 $10.00 THERMO-PLUG $10.00 $6.00 $6.00 PRICE WITHOUT THERMO-PLUG OPENING Replaces part #: 7501-78 See back page for details. $10.00 $10.00 110V Skillets KA30PC007GN $40.00 For Use In Canada 92010-78Z $45.00 Canadian Cord P59-74 $10.00 Gour. Cooker Cord P193-74 $5.00 Gour. Cooker Knob KNB002 $5.00 TOTAL FROM BOTH PAGES $ PLEASE ALLOW 2-3 WEEKS FOR DELIVERY. $ Payment must be enclosed to process your order. $ DO NOT SEND CASH SALES TAX $ US Customers S&H $8.00. FOR YOUR STATE ______% Make check or money order SHIPPING & HANDLING $8.00 payable to Kitchen Craft. $ Canadian Customers S&H TOTAL $15.00. Make check or money order payable to AMI. WE APPRECIATE To charge your order, complete the YOUR BUSINESS! credit card information below. FOR ORDERING PARTS ONLY: MAIL TO: Kitchen Craft Cookware, Parts Division 4129 United Avenue, Mount Dora, FL 32757 $3.00 Name Leg Kit P41-77K Address Leg KP09BF017 City Screw P682-127 Kit Includes: Leg, Screw & Gasket PRICE $3.50 Washer P89-72 ORDER #: __________________ State Zip Phone Credit Card Type Visa Card # Signature MasterCard AmEx Discover Exp. Date