Brilliantly simple. Simply brilliant.
Transcription
Brilliantly simple. Simply brilliant.
bamix-jubibuch-EN_Layout 1 11.09.13 06:37 Seite 1 Brilliantly simple. Simply brilliant. Foreword | bamix®. Brilliantly simple. Simply brilliant. bamix-jubibuch-EN_Layout 1 11.09.13 06:37 Seite 2 bamix-jubibuch-EN_Layout 1 11.09.13 06:37 Seite 3 60 years of the bamix® – we are celebrating Every day I am fascinated anew by how the bamix® impresses private cooks and professional chefs. It stands out thanks to its inner values. Believe it or not, it has not changed much in 60 years. The dazzling idea of the inventor Roger Perrinjaquet sparks a fire in everyone who has tried the bamix®. Today, in a slightly modernised casing and equipped with additional tools, the bamix® is the first hand-held food processor and, at the same time, the smallest food processor in the world with an impressively powerful motor. Discover the history of the bamix®; we are continuing to work on its future. Erich Eigenmann CEO ESGE AG 2|3 | Pureeing, mixing bamix-jubibuch-EN_Layout 1 11.09.13 06:37 Seite 4 bamix-jubibuch-EN_Layout 1 11.09.13 06:37 Seite 5 bamix® – the strongest appliance 4|5 | Mincing bamix-jubibuch-EN_Layout 1 11.09.13 06:37 Seite 6 bamix-jubibuch-EN_Layout 1 11.09.13 06:37 Seite 7 bamix® – the most radical appliance 6|7 The invention in 1950 | History bamix-jubibuch-EN_Layout 1 11.09.13 06:37 Seite 8 bamix-jubibuch-EN_Layout 1 11.09.13 06:37 Seite 9 First manufacture | History bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 10 bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 11 Invention Acceptance of patent Benelux market entry Mettlen, Thurgovia production Foundation of ESGE AG 1961 Redesign 1960 1959 Scandinavia market entry 1957 1955 Hanover Trade Fair 1954 1953 1950 Patenting Milestones 1950 Roger Perrinjaquet invents the bamix® 1953 Werner Spingler and Josef Gschwend found the company ESGE AG, Germany The bamix® is patented 1954 The bamix® patent goes to the company ESGE AG 1955 The bamix® celebrates its first trade fair appearance in Hanover 1957 Distribution for Benelux countries at Walter Bodart 1959 Market entry in the Scandinavian countries 1960 Establishment of the production company ESGE AG in Mettlen, Thurgovia, Switzerland 1961 Redesign by Acton Bjorn and Count Sigvard Bernadotte Daily production: 250 bamix® 10 | 11 First launch | History bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 12 bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 13 Melbourne Trade Fair 1979 1975 Housewives and professionals discover the bamix® Market entry in Singapore, USA, Malta, Cyprus, Greece and Indonesia 1978 World record: 3,000 bamix® sold at Amsterdam Trade Fair Recession in Europe 1972 1971 Takeover by Walter Bodart 1967 1964 Sale to General Electric 100,000 bamix® sold 1977 Sales record at Brussels Trade Fair Milestones 1964 Sale of ESGE AG to General Electric, USA 1967 Sales record of 2,000 bamix® at Brussels Trade Fair 1971 General Electric sells the ESGE AG to Walter Bodart 1972 Sale of more than 100,000 bamix® 1975 Recession in Europe slows down Growth 1977 Trade fair in Melbourne, quick success thanks to Bamix Australia Ltd. 1978 World record of 3,000 bamix® sold at the trade fair in Amsterdam 1979 Singapore, USA, Malta, Cyprus, Greece and Indonesia are the newly opened up markets 12 | 13 Company ESEG AG | History bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 14 bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 15 Foundation of Pro-Ver AG The 1-product strategy proves itself Swiss Fair in South Korea 1989 New bamix® processor The bamix® in TV show “Kochen wie Gott in Deutschland” (Cooking like God in Germany) 1987 Australia on a high 1986 1980 New factory building construction in Mettlen, Thurgovia Management buyout 1983 First cooking parties in Japan Milestones 1980 Sakurako Ide develops the Japanese market with cooking parties New factory building construction in Mettlen, Thurgovia, Switzerland 1983 Australia market flourishes, production per day 1,600 bamix® 1986 Management buyout by Max Rüttimann, Valentin Gunsch and Werner Stahl, Walter Bodart remains Chairman of the Board Premiere of bamix® processor 1987 Sales boom thanks to TV show “Kochen wie Gott in Deutschland“ Foundation of Pro-Ver AG, sales company for foreign brands 1989 Demand rises sharply in South Korea thanks to Swiss Fair 14 | 15 bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 16 Mettlen site | The bamix® is one of the 50 classic designs of the 20th century 2001 Twin switch safety switch Sales record at Ideal Home Show, London 1998 Market entry in Eastern Bloc countries 1995 1993 1992 Redesign 1994 Direct sales in Japan Takeover of Menatec SA and Menagros SA 1991 History bamix® Gastro for professional chefs bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 17 Construction of 3rd production line Daily production of up to 2,000 bamix® Motivation Prize of the Thurgovia Economy (Thurgauer Wirtschaft) 2011 QA system ISO 9001 2010 Construction of new warehouse 2009 Relocation of registered domicile of Menatec SA and Menagros SA 2006 Takeover by Hans Jud and Erich Eigenmann 2004 Market entry in China and Russia 2002 Launch of SliceSy and SwissLine Milestones Ideal operating conditions in Mettlen, Thurgovia 1991 Launch of 5 cm longer bamix® Gastro 1992 Takeover of the sales companies Mobur Metall Holding AG with Menatec SA and Menagros SA 1993 Direct sales in Japan 1994 Opening up of the Eastern Bloc countries 1995 Gentle redesign, twin switch safety switch and accessory cassette 1998 Sales record at Ideal Home Show, London 2001 Mention in the book “50 Klassiker, Design des 20. Jahrhunderts“ (50 Classic Designs of the 20th Century) 2002 Thanks to the SliceSy®, the bamix® cuts, shreds and grates 2004 Relocation of registered domicile of the sales companies from Forel to Mézières 2006 Market entry in China and Russia 2009 Construction of new warehouse Introduction of QA system ISO:9001 2010 Start of operation of 3rd production line – up to 2,000 bamix® per day 2011 Motivation Prize of the Thurgovia Economy (Thurgauer Wirtschaft) 16 | An idea conquers the world | History bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 18 The beginnings Roger Perrinjaquet could never have imagined that his invention would conquer the whole world. We know little about the inventor, but it was clearly his obsession to construct a hand-held, electric food processor. Perrinjaquet applied for a patent for his “Appareil ménager portatif“ in Lausanne at 8 pm on 6 March 1950. The Federal Office of Intellectual Property published the invention patent three years later, on 16 May 1953. The technical specifications are detailed meticulously in the document. For the user the functions are important, however. Perrinjaquet described the handling as very easy. All that is required is to connect the food processor to the electricity supply, put it in the container with the various ingredients and switch it on by pressing the button. In just a few moments the result will be perfect. The inventor saw the big advantage of his food processor as the fact that the device can be used directly in the container with the ingredients which need to be processed. It is not necessary to laboriously tip one container into the other. With this machine, people can mix, knead, emulsify beauty products and puree soups and other dishes. According to the information of the inventor of the first hand-held food processor in the world. He called it bamix®, a combination of “battre et mixer“, to beat and mix. bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 19 In Germany bamix® becomes ESGE Zauberstab® (magic wand) In 1954, Roger Perrinjaquet sold his patents to ESGE. This company, founded one year previously by Josef Gschwend and Werner Spingler in Neuffen, Germany, produced bicycle stabilisers, saws and small electric motors. It had just seven employees. ESGE started production of the first bamix® hand-held food processors. The two entrepreneurs celebrated the first big appearance of the bamix® at the Hanover Industrial Fair on 24 April 1955. The public were very enthusiastic, the bamix® became the Zauberstab (magic wand) for the German market, ESGE already had 74 employees and a turnover of 1.5 million Deutschmarks. Great achievements of Walter Bodart Thanks to contacts with the company Bodart BV, which sold kitchen utensils at public fairs in the Benelux countries, in 1957 the attempt was begun to offer the bamix® in Valkenburg in the Netherlands. The success was resounding, as was the realisation that live presentation of the efficient and versatile food processor was the most effective way to sell. After this, Walter Bodart was entrusted with the distribution for Holland, Belgium and Luxembourg. Today his two sons Peter and Johan Bodart continue to operate the business. In 1959 the bamix® conquered Scandinavia. Taking the initiative, employees from the company Bodart travelled with the bamix® to a consumer trade fair in Stockholm. With an incredible 834 units sold, the level of success exceeded all expectations. The next destination was the flower trade fair in Oslo, and there were also 1,332 happy bamix® buyers there. Subsequently Walter Bodart established distributors in all Scandinavian countries. 18 | 19 An idea conquers the world | History bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 20 Mettlen, Thurgovia only production site Turbulent years of expansion in the countries Great Britain, Finland, Austria, Portugal and Ireland led to the foundation of ESGE France, where, from 1960, all bamix® for Belgium, Holland, Luxembourg and France are made. In November of the same year, Gschwend and Spingler founded another production company, ESGE AG. In Mettlen in the Canton of Thurgovia, a former textile factory built in 1906 was purchased for this purpose. In this building, 250 bamix® per day were already being produced in 1961. Bodart started to visit English trade fairs from Holland. The public were so impressed that England soon became the most important market, and there were even delivery bottlenecks. The relatively unwieldy housing of the bamix® was given a subtle ergonomic makeover by the designers Acton Bjorn from Denmark and Count Sigvard Bernadotte from Sweden. This led to the model M100 in 1961. Despite small differences and technical improvements, this design still has the unmistakeable silhouette of today’s bamix®. bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 21 General Electric buys bamix® Before long, the number of sold bamix® exceeded one million. Production capacities were also expanded. Domestic appliances such as hand-held vacuum cleaners, citrus juicers, toasters, food slicers and hairdryers were starting to be produced and sold. Despite the ESGE quality seal, these products never matched the figures of the bamix®. In 1963, sales of the bamix® completely collapsed in Germany. At the same time, costs rose for the now considerable administration and sales activities. The founders Gschwend and Spingler sold their company to General Electric. The Americans planned to restructure the group, and closed all production sites except the locations in Mettlen, Switzerland and Neuffen, Germany. Partners from the outset “Unipress AG has accompanied the bamix® since the very beginning as a supplier of parts and components. At first glance, the used parts still look like they did when the product was first launched on the market. There is also continual progress in the development work with the bamix®. For example, component geometries have been constantly adapted to new findings and the processes modified for the latest production methods. This means the devices, materials and production comply with the constantly increasing general conditions and regulations. The great challenge of one hundred percent exchangeability of the components, and therefore also maximum customer benefit, was always the requirement with every change, however small. We very much appreciate the intensive cooperation with our customers and feel integrated in the supply chain as a partner.” Gerhard Maier, Unipress AG, Brugg, Switzerland 20 | 21 An idea conquers the world | History bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 22 Walter Bodart acquires bamix® From 1967, sales figures slowly rose once again. At the Foire de Bruxelles 2,000 devices were sold, the highest number of sales at a trade fair so far. General Electric was unable to enjoy the success of the ESGE Group and decided to sell this off in 1971. As the most important buyer of bamix® food processors, Walter Bodart purchased the production company in Switzerland with all rights for the bamix® and ESGE Zauberstab® (magic wand). After this, Mettlen, Thurgovia became the sole production site in the world for the bamix®. Walter Bodart’s decisions and management style continue to characterise the company to this day. His strategy was based on quality rather than quantity, and to clear commitment to a single product. At the same time, he greatly reduced the volume of administration work. He therefore restarted the success story of the bamix® and continues to influence this today. bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 23 First steps overseas The oil crisis in 1973, and therefore the first major recession since the Second World War, meant that business in Europe contracted. The first contacts with distributors overseas followed. In South Africa a distributor was found that was able to develop the local market for the bamix® and generate good turnover. One year later, a committed new partner was found in the person of Hans B. Rathke. He promoted distribution in Germany at consumer trade fairs and greatly increased sales. ESGE AG took part in a trade fair outside Europe for the first time in 1977: Melbourne was the destination. Visitors were so impressed that additional devices had to be flown in during the trade fair. bamix® soon became one of the best known kitchen appliance brands. bamix® conquered other countries – Iceland, Singapore and the USA, and then Malta, Cyprus, Greece, Malaysia and Indonesia followed. The 3,000 food processors sold at the Amsterdam Trade Fair in 1978 represent a remarkable figure – a record that has not been reached again to date. Expansion of production facilities in Mettlen, Thurgovia On account of the growth, in 1980 the decision was taken to expand the factory in Mettlen and to double the production area. The bamix® headed to Kenya, Hong Kong and Brunei, and Sri Lanka, Chile and Thailand followed. The distributor in Australia set a record, with the highest bamix® turnover per capita. By 1983 its employees in Mettlen were producing 1,600 bamix® per day. In Japan the bamix® owes its resounding success to the Ide family. The family bought the Swiss kitchen appliance at the start of the 1980s from the distributor at the time, and immediately fell in love with this all-rounder. Ms Sakurako Ide showed the bamix® to her friends and started to organise cooking parties. With this, the bamix® conquered Japan with its demanding customers, and Sakurako Ide was soon made the sole distributor. Since then, her persistence and passion for the product have enjoyed huge success. 22 | 23 An idea conquers the world | History bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 24 The first TV appearances of the bamix® In 1986, Walter Bodart decided to agree to a management buyout and sold ESGE AG to Max Rüttimann (technology), Valentin Gunsch (finance) and Werner Stahl (marketing). He himself remained Chairman of the Board of Directors. The same year saw the premiere of the bamix® processor. With this, dry and now also wet foods can be chopped and ground very finely. Television was in its heyday, and the first cooking programmes appeared. It is not until pointed out by customers that ESGE AG became aware of the programme “Kochen wie Gott in Deutschland“. Most TV chefs worked with the “magic wand”. This explains the phenomenal rise in the number of orders in Germany. A side effect of this was temporary delivery problems. bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 25 Growth thanks to the company Unold Premiere of the SliceSy® Another piece of luck arrived with the takeover of the German distribution by the company Unold in 1990. Thanks to the tireless work of Friedrich and Gisela Unold, and later their children Michael and Yvonne, the “magic wand” again took up its well-deserved place on the shelves of specialist retailers. At long last the bamix® can also grate and cut. After three years of development work, in 2002 the SliceSy® was unveiled. It impressed consumers with its ease of use and efficiency. Professional chefs all over the world use the bamix® and give the company interesting suggestions. In 1991 this led to the appearance of the bamix® Gastro. The high level of approval in the catering industry surprised and pleased those responsible. The three owners Gunsch, Rüttimann and Stahl looked for a solution for the succession after 16 years. But they had clear requirements for a buyer in terms of the continuity of the previous business model, which is based first and foremost on quality. Erich Eigenmann started on 1 October 2002 as the new CEO. In 1995 the bamix® underwent a gentle facelift for the first time since 1961, with a Swiss designer carrying out this work. These changes included the “twin switch” safety switch and the new design of the “cassette”. 24 | 25 | Kneading yeast dough bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 26 bamix-jubibuch-EN_Layout 1 11.09.13 06:38 Seite 27 bamix® – the nice little appliance 26 | 27 | Beating bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 28 bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 29 bamix® – the fastest appliance 28 | 29 Swiss through and through | Technology bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 30 bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 31 Manufacture | Technology bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 32 bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 33 All round hand-made In the factory building in Mettlen, Thurgovia, 40 employees produce around 400,000 bamix® a year. As well as computer-controlled machines, manual work ensures the quality and long life of the food processor. 32 | 33 Precision | Technology bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 34 bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 35 As precise as Swiss clockwork The alternating current motor with an output of 120 to 350 watts is accorded particular care. Depending on the model, it generates 12,000 to 22,000 revolutions per minute. 34 | 35 Motor as the centrepiece | Technology bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 36 bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 37 The powerhouse The armature winding machine winds the thin copper wire in seconds. This is the centrepiece of the bamix® and, at the same time, also the guarantee of its performance. 36 | 37 Precision, the key to long life | Technology bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 38 bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 39 Soldered instead of clamped Nimble hands solder on wires for the polarity. Soldering is much more laborious than clamping by machine and is an important quality feature. 38 | 39 Complete quality assurance | Technology bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 40 bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 41 Thoroughly checked Before the bamix® sets off on its journey to the big wide world, the food processor is checked in test runs on all levels for 5 to 10 minutes. 40 | 41 Highest quality and repair service | Technology bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 42 bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 43 A bamix® for life The factory in Mettlen can easily repair a 30-year-old device. All replacement parts, including for the oldest models, are still available. 42 | 43 Facts and figures | Technology bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 44 Robust alternating current motor The alternating current motor, which is made entirely in the factory in Mettlen, Thurgovia, is extremely robust and durable. The motor is contained in a sturdy polyamide casing from which the wand protrudes with a flat protective cover made of chromeplated stainless steel. The various bamix® motors from 120 to 350 watts have 12,000 to 22,000 revolutions. bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 45 The bamix® masters all functions with its robust motor. Depending on the attachment, it makes it possible to puree, beat, emulsify, mince and knead. The processor and the SliceSy® work by being attached to the bamix® and perform tasks such as grinding, shredding, cutting, grating and kneading. On the three production lines, up to 400,000 bamix® are made each year. Proud Swiss suppliers “W. Blanc AG has been working with the company ESGE for many years and is proud to be involved in this quality Swiss product. The high quality of the bamix® products also corresponds with the quality requirements of W. Blanc AG. Again and again it fills us with joy and pride when we see a bamix® product on television or at trade fairs, for example, and know that we too have been able to make our contribution to this outstanding product.” Rolf Grütter, Managing Director, W. Blanc AG, Selzach, Switzerland Meeting Canadian requirements “Today Canadian consumers want power and long durability which justify the price. This means the design has to be great and the handling simple and convenient. They want to buy such a product once and know that, thanks to its reliability and versatility, it will give many, many years of good service. bamix® offers all that and much more!” Glenda and Harvey Klassen, Ocean Sales Ltd., Calgary, Canada 44 | 45 | Frothing bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 46 bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 47 bamix® – the foam whisk 46 | 47 | Binding bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 48 bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 49 bamix® – the best at binding 48 | 49 bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 50 bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 51 Born in Switzerland, at home all over the world bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 52 bamix-jubibuch-EN_Layout 1 11.09.13 08:25 Seite 53 | Emulsifying bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 54 bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 55 bamix® – the safest appliance 54 | 55 | Grinding bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 56 bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 57 bamix® – the most fascinating appliance 56 | 57 The big attraction of Switzerland | Around the world bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 58 bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 59 Commitment to Switzerland as a location for industry and trade | Around the world bamix-jubibuch-EN_Layout 1 11.09.13 06:39 Seite 60 bamix-jubibuch-EN_Layout 1 11.09.13 06:40 Seite 61 The town of Mettlen in the Canton of Thurgovia is the only manufacturing site for the entire bamix® production and is the headquarters of the company ESGE AG. A Swiss product from A to Z All individual parts needed for a bamix® come from Switzerland. The suppliers have been partners for many years and guarantee the high quality and precision. This deliberately chosen luxury is in contrast to other kitchen appliances which are produced mainly in Asia. Mézières near Lausanne is the headquarters of the trade fair company Bamix SA and the distribution company Menagros SA. 60 | 61 At home all over the world | Around the world bamix-jubibuch-EN_Layout 1 11.09.13 06:40 Seite 62 bamix-jubibuch-EN_Layout 1 11.09.13 06:40 Seite 63 The bamix® transport network Central Europe Austria, Belgium, France, Germany, Holland, Luxembourg, Switzerland Northern Europe Denmark, Finland, Great Britain, Iceland, Norway, Sweden Southern Europe Greece, Italy, Malta, Portugal, Spain Eastern Europe Bulgaria, Czech Republic, Hungary, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Ukraine Middle East and Africa Iran, Israel, Jordan, Lebanon, Qatar, South Africa, Tunisia, United Arab Emirates Asia and Australia Australia, China, Hong Kong, Indonesia, Japan, Korea, New Zealand, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam America Canada, Dutch Antilles, Mexico, Peru, USA 62 | 63 Ru Germany China The top ten countries | Around the world bamix-jubibuch-EN_Layout 1 11.09.13 06:41 Seite 64 D Japan France En Switzerland Australia US bamix-jubibuch-EN_Layout 1 11.09.13 06:41 Seite 65 Russia Partners familiar with their location are worth their weight in gold Long-standing partnerships with national distributors make it possible to develop strong markets. The passion for the bamix® is something shared by the entrepreneurs in the top ten countries. The share of exports amounts to 90 percent. Denmark England USA 64 | 65 The 1-product strategy as a success factor | Around the world bamix-jubibuch-EN_Layout 1 11.09.13 06:41 Seite 66 bamix-jubibuch-EN_Layout 1 11.09.13 06:41 Seite 67 Premium product as solitaire Thanks to many changes in detail and clever attachments, the bamix® is still able to increase its fan base. Just as 60 years ago, today it impresses with its multifunctionality and strength. Its form remains, while the colours change from country to country. 66 | 67 Market success with trade fairs | Around the world bamix-jubibuch-EN_Layout 1 11.09.13 06:41 Seite 68 bamix-jubibuch-EN_Layout 1 11.09.13 06:41 Seite 69 Good things can still be found The bamix® is a reliable object whose advantages and magic power can still be best shown at trade fairs today. Other sales channels are retail and the catering industry. 20% 20% 60% 20% catering 20% trade fairs and home parties 60% retail 68 | 69 bamix® in the world | Around the world bamix-jubibuch-EN_Layout 1 11.09.13 06:41 Seite 70 bamix-jubibuch-EN_Layout 1 11.09.13 06:41 Seite 71 Passionate bamix® ambassadors As well as trade fair appearances, probably the strongest and most handy kitchen appliance in the world is appearing increasingly in TV cookery programmes. The diversity, speed and guaranteed success of the bamix® call for presentations – in addition to the explanatory films of the manufacturer, there are now also many videos on YouTube. 70 | 71 Endurance of a long-distance runner | Around the world bamix-jubibuch-EN_Layout 1 11.09.13 06:41 Seite 72 bamix-jubibuch-EN_Layout 1 11.09.13 06:41 Seite 73 It is still running after 40 years The modular system of the bamix® really does mean that devices from the 1960s can still be repaired. Owners of a bamix® can therefore assume that even their grandchildren will be able to inherit their beloved food processor. 72 | 73 Everyone loves the bamix® | Around the world bamix-jubibuch-EN_Layout 1 11.09.13 06:42 Seite 74 bamix-jubibuch-EN_Layout 1 11.09.13 06:42 Seite 75 From bamix® with love As we know, the way to a man’s heart is through his stomach. And anyone who wants to serve up something fine for their loved ones is given excellent service for nearly all cooking and baking requirements with the reliable bamix®. The proof of this is the many hobby chefs, countrywomen, househusbands, young people from the age of twelve, singles and professional chefs all over the world. 74 | 75 bamix® friends have their say | Around the world bamix-jubibuch-EN_Layout 1 12.09.13 15:25 Seite 76 bamix®, the travel companion “Over the past year I have used the bamix® every day. I was given it as a present for the birth of our son. We are impressed by how versatile and fast it is. I would never want to give it away. It also comes with us when we go on our camping holidays, the bamix® is always there.” Tatjana Stäheli with Lenn, mother and housewife, Fischingen, Switzerland bamix-jubibuch-EN_Layout 1 11.09.13 06:42 Seite 77 Cooking parties in the living room “My encounter with the bamix® 30 years ago was a kind of lucky coincidence. I was fascinated by this ‘good friend’ and tried to convince everyone in Japan about its charm and abilities. The first office of Cherry Terrace was my kitchen. Here I welcomed countless guests to the bamix® demonstrations. While I used the bamix®, I served lunch or tea in the dining and living room. To my great fortune, many other people became as enthusiastic about the bamix® as I am. Our marketing efforts were concentrated on warehouses, direct sales and TV sales companies. We still work in these channels and are grateful to our partners that they let us expand the market in Japan. In the future we also hope to continue to sell the bamix® as the best food processor in the world. To market the bamix® with its quality, its functions and its design fills us with pride.” Sakurako Ide, Cherry Terrace Co. Ltd., Tokyo, Japan Revolution in the kitchen “The invention of the bamix® has revolutionised work in the kitchen! Hardly any kitchen appliance combines as many functions as the bamix®. With ideal performance, speed, flexibility, handling, cleaning and always ready for use – the bamix® will never let you down. All age groups enjoy the finely seasoned dishes prepared with the unique bamix®.” Donato Sabia, Sales Manager, ESGE AG, Mettlen, Thurgovia, Switzerland 76 | 77 bamix® friends have their say | Around the world bamix-jubibuch-EN_Layout 1 11.09.13 06:42 Seite 78 bamix-jubibuch-EN_Layout 1 11.09.13 16:49 Seite 79 The long-running ESGE Zauberstab® (magic wand) “The successful Swiss appliance is sold in Germany as the ESGE Zauberstab®. Its reputation is legendary. Quality made in Switzerland – that’s something Germans are happy to have.” Michael Grabaum, Yvonne Unold, Michael Unold (from left to right), Unold AG, Hockenheim, Germany Product for different generations “Australia loves the bamix® because the bamix® simply always works in the kitchen when it is needed. The original and reliable bamix® is today part of Australian culture as every generation inherits it from their parents or receives it as a gift for their wedding. Australians know that they have to invest in a quality product if they want something that will last for the rest of time. For kitchen appliances the only option is called bamix®.” Sean Caulfield, Cambur Industries Pty. Ltd., Melbourne, Australia 78 | 79 Tailor-made packaging | Around the world bamix-jubibuch-EN_Layout 1 11.09.13 06:43 Seite 80 bamix-jubibuch-EN_Layout 1 11.09.13 06:43 Seite 81 | Grating bamix-jubibuch-EN_Layout 1 11.09.13 06:43 Seite 82 bamix-jubibuch-EN_Layout 1 11.09.13 06:43 Seite 83 bamix® – the dutiful appliance 82 | 83 | Cutting slices bamix-jubibuch-EN_Layout 1 11.09.13 06:43 Seite 84 bamix-jubibuch-EN_Layout 1 11.09.13 06:43 Seite 85 bamix® – the universal appliance 84 | 85 Conquering the world | Future bamix-jubibuch-EN_Layout 1 11.09.13 06:43 Seite 86 bamix-jubibuch-EN_Layout 1 11.09.13 06:43 Seite 87 At home all over the world as a niche player | Future bamix-jubibuch-EN_Layout 1 11.09.13 06:43 Seite 88 bamix-jubibuch-EN_Layout 1 11.09.13 06:43 Seite 89 Commitment of CEO Erich Eigenmann It is both amazing and pleasing that, even after 60 years, the bamix® still impresses everyone as soon as they hold it in their hand. Its incredible efficiency, speed and diversity amaze even us again and again. So why change something which works so well? We are sticking to this one product. We do not stand out with a fancy design or short-term gimmicks, instead we look after our production where precise manual work is required as well as state-of-the-art machines. Even if the comparison with a Swiss clock is an ambitious claim, our standard of quality for the bamix® is comparable with clockwork. Every detail has to be right so that we can guarantee the long life of the food processor. With this strategy we have the role of a niche player, can secure jobs in Switzerland and stand out clearly from our competitors. The challenge in the coming years will be to open up new markets profitably. It is not our goal to grow at all costs, however. Instead we want to exceed the expectations of our customers and, in the future, also be able to respond with flexibility to the desires of the people in the individual countries. 88 | 89 bamix® manufacture in Switzerland | Future bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 90 bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 91 Remaining independent as an SME ESGE AG with its only product bamix® is one of the many gems among Swiss SMEs. The secrets of the success of the owner-managed company include keeping to the production site in Switzerland and financial independence for investments. 90 | 91 Employer of social institutions | Future bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 92 Win-win situation for everyone involved The two social workshops located in the region, Herdern Castle and opdi-werk of the foundation “Stiftung Zukunft Thurgau“ (Future of Thurgovia), carry out valuable work on every bamix®. This includes soldering the circuit boards to various cables, assembling and packing individual parts and grinding the chopper for the processor. ESGE AG also wants to maintain this cooperation in the future. bamix-jubibuch-EN_Layout 1 11.09.13 14:49 Seite 93 Valuable cooperation “Cooking and baking are not hard when you use the bamix®. Honesty, trust, flexibility and quality are characteristics of the ‘kitchen help’ and also the cooperation. It makes us particularly proud that, with our work, we are making a contribution to the production of a high quality product. For us the cooperation is very valuable, we know however that we have a capable and qualityconscious partner at our side.“ Hugo Weyermann, head of department at opdi-werk, foundation “Stiftung Zukunft Thurgau“, Kreuzlingen, Switzerland Working for a successful product “You can rely on bamix® – not only in the kitchen but also as an employer. The inhabitants of Herdern Castle are grateful that they can work on this successful product! We extend our sincere thanks for the appreciated work.” Peter Siegenthaler, head of workshops, Herdern Castle, Herdern, Switzerland 92 | 93 Leading role among food processors | Future bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 94 bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 95 bamix® – the little all-rounder It has all the important functions of a large food processor. Its simple exterior and sophisticated accessories also call for intensive communication with customers in the future. As well as conventional marketing, online channels are being increasingly used. 94 | 95 Continuing to impress the cooking world | Future bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 96 bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 97 Awakening bamix® passion In the same way Chinese want to fulfil their wish of travelling to Switzerland, Swiss products are also close to their hearts. The countries of China and Russia are already in the top ten in terms of sales. The potential is far from being fully tapped in both markets. 96 | 97 Thanks to the employees | Future bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 98 bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 99 Clever minds and nimble hands The greatest asset is the loyal employees who have been here for many years and work hard every day to ensure there is a quality product. Whether in manufacture, sales, marketing, at trade fairs or in administration, the 60-year-old success story of the bamix® makes their hearts beat faster. This commitment deserves a big thank you. 98 | 99 bamix® ambassadors have their say | Future bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 100 International pressure is an incentive “For me as an employee of the company ESGE AG who is allowed to work on this ‘icon bamix®’, it is a new joy every day to face up to the international competition and be able to help improve the product, and license it and sell it worldwide. We at bamix® also feel the international pressure of the markets, and this is even more incentive for us to give our best for our product every day. Only the best lasts – we will work on this in the future too.” Leo Hungerbühler, Technical Director, ESGE AG, Mettlen, Thurgovia, Switzerland bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 101 A bamix® for every kitchen in Denmark “First of all it is necessary to understand the bamix®. Understand that the bamix® is a unique and exceptional food processor which no other device can beat. If you have understood this, you can also let others experience it and convince them that every kitchen and also every holiday home needs a bamix®.” Kenneth Hou Jensen, ExperiSense A/S, Hellerup, Denmark Switzerland has a good reputation in Russia “The current trend for kitchen appliances in Russia has led to increasing demand for European products. The bamix® completely combines the five most important desires of Russian consumers: design, Swiss origin, simple handling, safety and durability. Russians associate the high price category of Swiss products with the highest quality.” Svetlana Sushentsova, Marketing Director, Alex Trade LLC, Moscow, Russia Two loyal companions “I cannot help writing to you to sing the praises of the bamix®. I am also celebrating an anniversary. I have had two loyal companions for 50 years: my fantastic husband and the indispensable bamix® in the kitchen. The bamix® needs little space, is always at hand, is flexible, easy to use and very effective. I still own the M 133,140W model. Even though I need the bamix® nearly every day, it has never broken in all these years. For my 50th wedding anniversary I will treat myself to the even more powerful bamix® 250W, however. Finally, here is my honest tip: the bamix® is a real hit, without it the kitchen is in no fit shape!” Béatrice Schmid, housewife, St. Gallen, Switzerland 100 | 101 bamix® ambassadors have their say | Future bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 102 A must-have for the kitchen to prepare soups and sauces “I have been using the bamix® for 28 years now, which means I started using it even before I began my career as a chef. Back then the bamix® was presented at a private sales party. The model I bought at the time still works perfectly today. Today I use this and also a new, even more powerful model to quickly prepare soups and sauces.“ Yoko Arimoto, chef and cookery book author, Tokyo, Japan bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 103 The best in its class “The magic wand ESGE Zauberstab® has accompanied me since the beginning of my professional career. I am still using it today and can say with a clear conscience that, in my opinion, it is the best of the many different models in this range of products. In my business, only the ESGE Zauberstab® will continue to have a permanent place.“ Alfons Schuhbeck, chef and cookery book author, Schuhbecks am Platzl GmbH, Munich, Germany Unbeatable “My mother had a bamix®, and I love my bamix®.“ Adrian Richardson, chef and cookery book author, Brunswick, Melbourne, Australia 102 | 103 | Grating bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 104 bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 105 bamix® – the sophisticated appliance 104 | 105 | Making shortcrust pastry bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 106 bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 107 bamix® – the most amazing appliance 106 | 107 | Contents bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 108 bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 109 Contents Foreword History Technology Born in Switzerland Around the world Future 2|3 8|9 30 | 31 50 | 51 58 | 59 86 | 87 108 | 109 | Imprint bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 110 bamix-jubibuch-EN_Layout 1 11.09.13 06:44 Seite 111 Imprint © ESGE AG, 2013 Publisher: ESGE AG, 9517 Mettlen, Thurgovia, www.bamix.com Idea, concept and editing: Home Food Media GmbH, Nürensdorf; a.b.e.r. relations, Stäfa Design, typesetting, litho: gull zünd & funke ag, Frauenfeld Photographs: Nora dal Cero, Zurich ; Tobias Hauser, Teufen Translation, proofreading: STP Language Services GmbH, Stäfa Printed by: benecom GmbH, Steckborn bamix®, ESGE Zauberstab®, SliceSy® and Zauberette® are registered trademarks of ESGE AG, Mettlen, Thurgovia. 110 | 111