Service OperatiOnS and technical SuppOrt

Transcription

Service Operations
and Technical Support
C o n ta c t
I n f o r m at i o n
v2.4 - 10/08/2015
To suggest edits, email brad.garza@harman.com
Service Operations and Tech Support Contact Information
General Technical Support Contacts
AMX
Richardson, TX
3000 Research Drive
Richardson, TX 75082 USA
Cheney, WA 99004
2416 Cheney-Spokane Road
Cheney, WA
Hours:
Moscow, Russia
Barklaya str., 6, building 5,
Office 313, Moscow, Russia, 121087
Hours: 09:00 -> 18:00 Business Days Russia
Customer Access: +65 6846 7960
email
Products Supported: AMX
Customer Access: + 7495 724 4649
IVR: Select Option 2
AMXRussia@harman.com
Customer Access: 1 800 222 0193 or
(800 932 6993) or (469 624 8000).
Option 8 + ID #.
(FOR HARMAN EMPLOYEES ONLY:
USE Option 8 + 99999)
amxsupport@harman.com
Germany
Bahnhofstrasse 100,
73240 Wendlingen, Germany
Nordics
Stora Avagen 21, S-436 34 Askim,
Gothenburg, Sweden
Customer Access: 0049 (0)7024 4080 400
support-de@harman.com
Customer Access: +46 (0) 317 232 123
Huntsville, Al
360B Quality Circle NW Suite 200,
Huntsville, AL 35806
France
20, rue André Doucet,
92000 Nanterre
Customer Access: 855 297 9805 / 256 461 7143
support@svsiav.zendesk.com
Products Supported: AMX – (SVSi ONLY)
Customer Access: 0033 (0)147240501
amxfrance@harman.com
UK York, England
Auster Road, Clifton Moor,
York, YO30 4GD
Netherlands
Mercurion 26, 6903 PZ Zevenaar,
Netherlands
Customer Access: 0044 (0)1904 343100
IVR: Select Option 2
european.support@harman.com
Customer Access: 0031 (0) 316 224 884
supportnl@harman.com
AKG Professional
dbx Professional
Martin
US Technical Support
Technical Support
Hours: 10:00AM-7:00PM EST Mon-Fri
Hours: 24 Hours / 7 Days a Week (via Phone)
Hours: 08:00 -> 17:30 Business Days UK.
+1 818 920 3224
or +1 800 582 5776 - option 4
support.us@akg.com
or akgusatechsupport@harman.com
INTERNATIONAL Tech Support
+43 (0) 676 83200 888
hotline@akg.com
Hours: 7:00AM-15:00PM UTC Mon-Thu
7:00AM-12:00PM Fri
AKG Aviation Headset
Tech Support
+1 813 909 9491
info@aviationinmarketing.com
Hours: 12:00PM-8:00PM EST Mon-Fri
BSS Audio
Technical Support
+1 800 931 2357 - option 2
support@bssaudious.com
Crown
Technical Support
+1 800 342 6939 - option 4
support@crownaudio.com
v2.4 - 10/08/2015
ASIA Singapore
13 International Business Park
#04-01, Jurong West, 609932
Singapore
Hours: 09:00 -> 17:00 Business Days DE.
Hours: 09:00 -> 12:00 14:00->18:00 Business Days FR.
Hours: 08:30 -> 17:00 Business Days NL.
+1 801 566 8800
support@dbxpro.com
Hours:
Australia (Distributor)
5 Commercial Drive
Southport, Queensland
4215 Australia
Phone: +61.7.5531.3103
support@amxaustralia.com.au
China (Distributor)
Unit 404A, 4/F, Blk B, Sea View Estate,
2-8 Watson Road, North Point,
Hong Kong SAR
Phone: +852.3422.8732
+1 888 832 4180
support@martinpro.com
International Technical Support
Digitech
Technical Support
+1 801 566 8800
support@digitech.com
JBL Professional
Technical Support
+1 818 894 8850
or +1 800 582 5776 - option 4
support@jblpro.com
+45 87 40 00 00
service@martin.dk
Hours: 24 Hours / 7 Days a Week (via Phone)
Soundcraft
+1 818 920 3292
or +1 800 582 5776 - option 4
support@soundcraft.com
UK Technical Support
+44 (0) 1707 665000
csd@soundcraft.com
Lexicon
Studer
Technical Support
+1 801 566 8800
support@lexiconpro.com
Hours: 8:00AM-18:00PM GMT Mon-Fri
+1 818 920 3212
or +1 800 582 5776 - option 4
studer.us@studer.ch
International Technical Support
+44 (0) 1707 668268
studersupport@harman.com
2
Contents
General Tech Support Contacts .... 2
Service Operations
Contents .............................................. 3
Zeb Wall
Ralf Tuma
US Service and Parts Admin .......... 4
Senior Manager,
Harman Professional Service
Office: +1 574 294 8054
zeb.wall@harman.com
Director, EMEA Service
Office: +43 1 86654 1337
ralf.tuma@harman.com
US Service Repair - Elkhart ........... 5
Service Repair - Tijuana ................. 6
Peter Hanghøj
EMEA Service Operations .............. 7
Sr. Manager,
Global Service as a Business
Office: +45 7215 0124
peter.hanghoj@harman.com
Technical Support for SBUs ........... 9
Brian Ison
Lori Anthony
Manager of HPro Services
Administration and Projects
Office: +1 574 294 8097
brian.ison@harman.com
Associate Systems Analyst
Office: +1 574 294 8273
lori.anthony@harman.com
Rodney Hartman
Brad Garza
Associate Manger, US Service Repair
Office: +1 574 294 8228
rodney.hartman@harman.com
Marketing Specialist
Office: +1 574 294 8159
brad.garza@harman.com
Robert Feldman
Jerika Baker
External Service Supervisor
Office: +1 818 895 8155
robert.feldman@harman.com
Admin Assistant
Office: +1 954 375 2812
jerika.liceaga@harman.com
Technical Support for Enterprise SBU
Paul Knutson
Sam Hood
Director, Global Technical
Support - Enterprise
Office: +1 469 624 6527
paul.knutson@harman.com
Sr. Manager, Technical Support
Gov, Ed, Corp CSU
Office: +1 469 624 7361
sam.hood@harman.com
Dave Fata
Manager, Technical Support
Large Venue & Hospitality CSU
Office: +1 801 568 7676
dave.fata@harman.com
Stefan Happe
Studer
Office: +44 (0) 1707 668 018
stefan.happe@harman.com
Technical Support for Entertainment SBU
v2.4 - 10/08/2015
Greg Smith
Oniel Gibson
Supervisor, Technical Support
Retail CSU
Office: +1 818 920 3285
gregory.smith@harman.com
Touring and Cinema CSU
Office: +1 954 375 2840
oniel.gibson@harman.com
3
Brian Ison
Manager of HPro Services Administration
and Projects
Office: +1 574 294 8097
brian.ison@harman.com
US Service and Parts Administration
Service and Parts Admin - Amplifier
Service and Parts Sales Admin - Loudspeaker, US Mixer & Mic
Terry VanParys
Arionne Adams
Supervisor, Repair Administration
Office: +1 574 294 8059
terry.vanparys@harman.com
Supervisor, Repair & Parts Administration
Office: +1 818 895 3461
arionne.adams@harman.com
Andrew Knight
Arturo Perez
Customer Service Warranty Administrator
Office: +1 574 294 8363
andrew.knight@harman.com
Customer Service Parts Administrator Loudspeaker
Office: +1 818 895 3453
arturo.perez@harman.com
Heidi Hawkins
David Wheeler
Customer Service Repair Admin
Office: +1 574 294 8205
heidi.hawkins@harman.com
Customer Service Parts Administrator Loudspeaker
Office: +1 818 895 3417
david.wheeler@harman.com
Noemi Chacon
Jenny Saenz
Crown Parts Order Entry
Office: +1 574 294 8212
noemi.chacon@Harman.com
Service Repair Administrator Loudspeaker
Office: +1 818 894 8850
jenny.saenz@harman.com
Priscilla Suggs
Marlon Gonzalez
Customer Service Representative
Office: +1 574 294 8135
priscilla.suggs@harman.com
Customer Service Parts Administrator AKG, Soundcraft & Studer
Office: +1 818 920 3293
marlon.gonzalez@harman.com
Sheila Elonich
Robin Goerrissen
Export Parts Agent/ Customer Service
Representative
Office: +1 574 294 8309
sheila.elonich@harman.com
HPro Customer Service Warranty Admin
Office: +1 818 895 3452
robin.goerrissen@harman.com
Service and Parts Admin - Signal Processing
Tiffany Westenskow
Sr. Coordinator, Sales Support
Office: +1 801 568 7673
tiffany.westenskow@harman.com
Sales Admin - Service Products
Megan Hill
Service Sales Associate
Office: +1 574 294 8323
megan.hill@harman.com
Becky Mondragon
Customer Service, Sales Support
Office: +1 801 568 7661
becky.mondragon@harman.com
Susette Sit
International Parts Coordinator
Office: +1 801 568 7571
susette.sit@harman.com
v2.4 - 10/08/2015
4
Rodney Hartman
Associate Manger, US Service Repair
Office: +1 574 294 8228
rodney.hartman@harman.com
US Service Repair
Service Repair - Elkhart, IN
Lighting Repair - Elkhart, IN
Lighting Repair - Weston, FL
Jeff Bender
John Youngworth
Kyle Love
Assistant Buyer/Planner
Office: +1 574 294 8211
jeff.bender@harman.com
Service Technician
Office: +1 574 294 8188
john.youngworth@harman.com
Technical Customer Support
Office: +1 954 375 2842
Email: kyle.love@harman.com
Patrick Yuen
Rodolfo (Rudy) Navarro
Christian Pardo
Service Engineer
Office: +1 574 294 8244
patrick.yuen@harman.com
Service Technician
Office: +1 574 294-8860
rudy.navarro@harman.com
Office: +1 954 375 2829
Email: christian.pardo@harman.
com
Amplifier, Signal, & Lighting Warehousing and Receiving
Justin Stevens
Service Warehouse Lead
Office: +1 574 294 8381
justin.stevens@harman.com
David Stevens
Signal Processing Repair
Repair Supervisor
Office: +1 574 294 8488
david.stevens@harman.com
Alex Peek
Service Technician
Office: +1 574 294 8434
alex.peek@harman.com
Amplifier Repair
v2.4 - 10/08/2015
Derek Holloway
Scott Rombke
Eric A. Arnett
Lead Service Technician
Office: +1 574 294 8316
derek.holloway@harman.com
Senior Service Technician
Office: +1 574 294 8489
scott.rombke@harman.com
Service Technician
Office: +1 574 294 8346
eric.arnett@harman.com
Allen Carpenter
DeShaun Barber
Linda Fuller
Service Repair Operator
Office: +1 574 294 8812
allen.carpenter@harman.com
Service Technician
Office: +1 574 294-8000
deshaun.barber@harman.com
Repair Technician
Office: +1 574 294 8587
linda.fuller@harman.com
Hal Zoerner
Jake Christner
Siraphone Silasa
Service Technician
hal.zoerner@harman.com
Service Technician
Office: +1 574 294-8149
jake.christner@harman.com
Service Repair Operator
Office: +1 574 294 8000
siriphone.silasa@harman.com
John Hedges
Robert Frame III
Sayco Phoutpannha
Service Technician
Office: +1 574 294-8710
john.hedges@harman.com
Service Technician
robert.frame@harman.com
Service Technician
Office: +1 574 294 8231
sayco.phoutpannha@harman.com
5
Robert Feldman
External Service Supervisor
Office: +1 818 895 8155
robert.feldman@harman.com
Service Repair - Tijuana
Andres Macias
Tijuana Service Center Supervisor
Office: +1 818 920 3669
andres.macias@harman.com
Lighting Repair
Loudspeaker Repair
Saul Bojorquez
Jose Antonio Luna
Martin Service Engineer
Office: +1 818 920 3720
saul.bojorquez@harman.com
JBL Service Engineer
Office: +1 818+920+3646
joseantonio.luna@harman.com
Julio Cesar Avalos
Carlos Luna Cruz
Martin Service Technician
julio.avalos2@harman.com
JBL Service Technician
carlos.cruz@harman.com
Filomeno Medina
Microphone Repair
Luis Antonio Zuñiga
AKG Service Engineer
Office: +1 818 920 3681
luis.zuniga@harman.com
Juan Carlos Garcia
AKG Service Technician
juancarlos.garcia@harman.com
filomeno.medina@harman.com
Isaac Gapiz Estudillo
isaac.gapiz@harman.com
Luis Alberto Gasca
luisalberto.gasca@harman.com
Mixer Repair
Antonio Rangel
Soundcraft Service Engineer
Office: +1 818 920 3670
antonio.rangel@harman.com
Ricardo Ramon Leon
ricardo.leon@harman.com
Armando Solis
Soundcraft Service Technician
armando.solis@harman.com
v2.4 - 10/08/2015
6
Ralf Tuma
Director, EMEA Service
Office: +43 1 86654 1337
ralf.tuma@harman.com
EMEA Service Operations
Service Ops in Potters Bar
Martin Hutton
Sr. Manager, Service Competence Center Mixer
& Service Center EMEA
Office: +44 (0) 1707 668298
martin.hutton@harman.com
HPro Service Competence Center
Ian Rowe
Service Engineer
Office: +44 (0) 1707 668097
ian.rowe@harman.com
Ben Libby
Service Competence Center & Service Center EMEA
Ralf Davis
Sr. Spares Engineer
Office: +44 (0) 1707 668296
ralf.davis@harman.com
Service Engineer
Office: +44 (0) 1707 668169
ben.libby@harman.com
Dave Bartlett
Service Engineer
Office: +44 (0) 1707 668048
dave.bartlett@harman.com
Service Center EMEA
Ulises Diaz
Service Engineer (AKG)
Office: +44 (0) 1707 668051
ulises.diaz@harman.com
Service Ops in Vienna
Peter Schmidauer
Team Leader, AKG Service
Office: +43 1 86654-1520
peter.schmidauer@harman.com
AKG Service
Michael Amon
Service Engineer
Office: +43 676832001523
michael.amon@harman.com
Doris Stiller-Schuh
Vienna Service Admin
v2.4 - 10/08/2015
Service Admin
+43 1 86654 1522
doris.stiller@harman.com
Sophie-Marie Payr
Roland Fritsch
Service Admin & Assistant Operations
Office: +43 1 86654 7575
sophie-marie.payr@harman.com
Service Admin
+43 1 86654 1526
roland.fritsch@harman.com
7
EMEA Service Operations
Service Ops in Denmark
Henrik Christensen
Sr. Manager Service Martin
Office: +45 7215 0207
henrik.christensen@harman.com
Torben Poulsen
Jette Dearman
Europe Service Repair
Manager- Martin
Office: +45 7215 0279
torben.poulsen@harman.com
Europe Service Repair Admin Martin
Office: +45 7215 0259
jette.dearman@harman.com
Service Repair UK
Richard Pocklington
Jens Pedersen
Senior Product Specialist
Office: +45 7215 0231
jens.pedersen@harman.com
Martin Andersen
Technical Writer
Office: +45 7215 0292
martin.andesen@harman.com
Service Team Lead - UK
Office: +44 (0) 2030 021 170 - Op2
richard.pocklington@harman.com
Thomas Carlsen
Repair Team Lead - Denmark
Office: +45 7215 0245
thomas.carlsen@harman.com
Jonathan Hatt
Service Technician
jonathan.hatt@harman.com
Thomas Küpper
Service Technician
Office: +45 7215 0242
thomas.kuepper@harman.com
Anthony Williams
Product Support
Britta Olesen
Service Technician
anthony.williams@harman.com
Product Support Specialist
Office: +45 7215 0231
britta.olesen@harman.com
Sally Larn
Ivan Simonsen
Office: +45 7215 0215
ivan.simonsen@harman.com
Martin Nielsen
Office: +45 7215 0251
martin.nielsen@harman.com
Rasmus Mogensen
Office: +45 7215 0251
rasmus.mogensen@harman.com
Sinan Ülgü
Office: +45 7215 0206
sinan.uelgue@harman.com
Nicolaj Hojer
Service Technician
Office: +45 7215 0329
nicolaj.hoejer@harman.com
Service Repair Admin
sally.larn@harman.com
Jesper Boisen
Anthony Barker
Service Technician
Office: +45 7215 0196
jesper.boisen@harman.com
anthony.barker@harman.com
Service Repair Germany
Christopher Walker
Sabine Jörg
Product Support
chris.walker@harman.com
Service Team Lead - Germany
Office: +49 (0) 89 318 12 29 45
sabine.joerg@harman.com
Daniel Carlisle
Alessandro Righi
Product Support
Service Repair France
v2.4 - 10/08/2015
Service Repair Denmark
Service Technician
Office: +49 (0) 89 318 12 29 43
alessandro.righi@harman.com
Jürgen Radowsky
Joel Azilinon
Christophe Boussiron
Service Team Lead - France
Office: +33 (0) 169 918 800
joel.azilinon@harman.com
Service Technician
christophe.boussiron@harman.com
Nicolas Pommier
Valentin Ristaldi
Robert Kinzelmann
Service Technician
Office: +33 (0) 169 918 819
nicolas.pommier@harman.com
Service Technician
Office: +33 (0) 169 918 816
valentin.ristaldi@harman.com
Service Technician
Office: +49 (0) 89 318 12 29 47
robert.kinzelmann@harman.com
Service Technician
Office: +49 (0) 89 318 12 29 46
juergen.radowsky@harman.com
8
Technical Support for SBUs
Enterprise SBU Leaders
Entertainment SBU Leaders
Paul Knutson
Sam Hood
Oniel Gibson
Director, Global
Technical Support Enterprise
Office: +1 469 624 6527
paul.knutson@harman.com
Sr. Manager, Technical Support
Gov, Ed, Corp CSU
Office: +1 469 624 7361
sam.hood@harman.com
Touring & Cinema CSU
Office: +1 954 375 2840
oniel.gibson@harman.com
Dave Fata
Greg Smith
Large Venue & Hospitality CSU
Office: +1 801 568 7676
dave.fata@harman.com
Retail CSU
Office: +1 818 920 3285
gregory.smith@harman.com
Stefan Happe
Shane Vander Veur
Studer
Office: +44 (0) 1707 668 018
stefan.happe@harman.com
Call Queue & Inter-SBU POC
Office: +1 801 566 8800 x2409
shane.vanderveur@harman.com
Tech Support Resources
AMX - Richardson, TX
Frankie A. Raynor
Cullen King
Kenneth Harrison
Technical Support - In Concert
Office: +1 469 624 6592
frankie.raynor@harman.com
Manager Commercial
Office: +1 469 624 7321
cullen.king@harman.com
Technical Support Technician
Office: +1 469 624 6681
keny.harrison@harman.com
Heather Hassey
Joe Reed
Martin Wesley Moore
Technical Support Coordinator
Office: +1 469 624 7348
heather.hassey@harman.com
Manager Residential
Office: +1 469 624 6565
joe.reed@harman.com
Office: +1 469 624 6780
wesley.moore@harman.com
Holly L. Burkett
Brandon Ware
Peter Stauber
Technical Support Coordinator
Office: +1 469 624 7672
holly.burkett@harman.com
brandon.ware@harman.com
Office: +1 469 624 7302
pete.stauber@harman.com
Arthur Krauch
Daniel Carnefix
Robert Fries
Field Support Engineer
arthur.krauch@harman.com
Office: +1 469 624 6615
dan.carnefix@harman.com
Office: +1 469 624 6602
bob.fries@harman.com
Arthur Matthews
Jeremy Hayes
Gary Brindley
Office: +1 800 562 6956
art.matthews@harman.com
jeremy.hayes@harman.com
Office: +1 469 624 6615
gary.brindley@harman.com
Ronald Distasio
Keith Menard
Jeff Williams
Office: +1 800 462 6946
ron.distasio@harman.com
Office: +1 469 624 6698
keith.menard@harman.com
Office: +1 469 624 7672
jeff.williams@harman.com
Continued Next Page>
v2.4 - 10/08/2015
9
Tech Support Resources cont.
AMX - Richardson, TX cont.
Jonathan Zambrano
Office: +1 469 624 7349
jonathan.zambrano@harman.com
Leslie T. Ward
Office: +1 469 624 7340
leslie.ward@harman.com
Stephen Steiner
Office: +1 469 624 6564
stephen.steiner@harman.com
Wylie Dunham
Office: +1 469 624 7434
wylie.dunham@harman.com
AMX - Cheney, WA
Craig Speirs
Office: +1 509 235 2672 ext.4606
craig.speirs@harman.com
AMX - Germany
Jürgen Sachs
Office: +49 7024 4080 420
juergen.sachs@harman.com
Harald Frick
Office: +49 7024 4080 450
harald.frick@harman.com
Office: +49 7024 4080 440
mattias.schwarz@harman.com
Office: +49 7024 4080 410
marc.scheibein@harman.com
Adrian Kirchberger
Office: +49 7024 4080 0
adrian.kirchberger@harman.com
AMX - Russia
Valery Zakharov
Office: +7 903 681 0681
valery.zakharov@harman.com
AMX - France
Kevin Marchelidon
Dmitry Boleykin
Office: +33 1 47 240 501
kevin.marchelidon@harman.com
Office: +7 495 797 2605
dmitry.boleykin@harman.com
AMX - Netherlands
Ferdi Rosier
Office: +31 3 1622 4884
ferdi.rosier@harman.com
AMX - Nordics: Scandinavia
Magnus Westin
Office: +46 317 232 123
magnus.westin@harman.com
v2.4 - 10/08/2015
Manager, Europe Tech Support
Office: +44 (0) 1904 343 116
darren.scrowston@harman.com
Lukasz Duda
Office: +44 (0) 207 652 9460
lukasz.duda@harman.com
Peter Kettleboro
Office: +44 (0) 1904 343 132
peter.kettleboro@harman.com
Marc Scheibein
Office: +1 509 235 2672 ext.4243
daniel.victor@harman.com
Office: +33 1 47 240 501
william.zadnik@harman.com
Darren Scrowston
Mattias Schwarz
Daniel Victor
William Zadnik
AMX - UK
Andy Adshead
Office: +44 (0) 1 904 343 107
andy.adshead@harman.com
Rob Starford
Office: +44 (0) 1904 343 133
rob.starford@harman.com
Martin Oliver
Office: +44 (0) 1904 343 105
martin.oliver@harman.com
Richard Gregory
Office: +44 (0) 1904 343 152
richard.gregory@harman.com
AMX - Singapore
Adrian Jaros
Office: +65 6846 7960
adrian.jaros@harman.com
Deomie Pagayonan
Aarron Abbasi
Office: +44 (0) 1904 343 131
aarron.abbasi@harman.com
Ross Welsh
Sr. Programmer & Support
Office: +65 6846 7960
deomie.pagayonan@harman.com
Office: +44 (0) 1904 343 126
ross.welsh@harman.com
Jeffrey Loh
Andrew Cross
Office: +65 6846 7960
loh.loong@harman.com
Office: +44 (0) 1904 343 100
andrew.cross@harman.com
10
AKG / JBL - US
BSS - US
Martin - US
Rafael Ulloa
Shane Vander Veur
Robert Chamberlain
Office: +1 818 920 3224
rafael.ulloa@harman.com
Call Queue & Inter-SBU POC
Office: +1 801 566 8800 x2409
shane.vanderveur@harman.com
Technician
Office: +1 818 736 9259
robert.chamberlain@harman.com
James Wigle
Will Fraser
Kyle Love
Office: +1 818 920 3286
james.wigle@harman.com
Field Application Engineer
Office: +1 801 352 2403
will.fraser@harman.com
Office: +1 954 375 2842
Email: kyle.love@harman.com
Patrick Zachman
Christian Pardo
Office: +1 801 352 7628
patrick.zachman@harman.com
Office: +1 954 375 2829
Email: christian.pardo@harman.
com
JBL - US
Everett Watts
Office: +1 818 895 3480
everett.watts@harman.com
John Clark
Sam Nasralla
Office: +1 818 895 8157
sam.nasralla@harman.com
Office: +1 801 568 7606
john.clark@harman.com
Trevor Andersen
Digitech - US
Bill Clayton
Technical Customer Service
Office: +1 801 566 8800 x7120
Email: bill.clayton@harman.com
Office: +1 801 568 7586
trevor.andersen@harman.com
TBD
Dean Athens
Office: +1 801 568 7585
dean.athens@harman.com
Ryan Augustine
Office: +1 801 352 2411
ryan.augustine@harman.com
Zachary Novak
Office: +1 801 352 2413
zach.novak@harman.com
DBX / Lexicon - US
v2.4 - 10/08/2015
BSS - UK
Martin - DK
Britta Olesen
Office: +45 7215 0231
britta.olesen@harman.com
Ivan Simonsen
Office: +45 7215 0215
ivan.simonsen@harman.com
Martin Nielsen
Office: +45 7215 0251
martin.nielsen@harman.com
Jerome King
Rasmus Mogensen
Systems Support Engineer
Office: +44 (0) 1707 668066
jerome.king@harman.com
Office: +45 7215 0251
rasmus.mogensen@harman.com
Crown - US
Kevin Gring
Office: +1 574 294 8006
kevin.gring@harman.com
Jason Mondragon
Aaron Potosky
Office: +1 801 568 7504
jason.mondragon@harman.com
Office: +1 574 294 8202
aaron.potosky2@harman.com
Travis Long
Kip Whitehead
Office: +1 801 566 8800 x8404
Email: travis.long@harman.com
Office: +1 574 294 8013
kip.whitehead@harman.com
Sinan Ülgü
Office: +45 7215 0206
sinan.uelgue@harman.com
11
Soundcraft - US
Studer - US
Rick Morris
Paul Shorter
James Tunnicliffe
Office: +1 818 920 3292
richard.morris@harman.com
Studer Sales Support
Office: +1 818 895 3478
paul.shorter@harman.com
Studer Sales Support
Office: +1 973 220 1622
james.tunnicliffe@harman.com
Soundcraft - UK
v2.4 - 10/08/2015
Studer - UK
Ian Rowe
Andreas Rimroth
Sean O’Dea
Service Engineer
Office: +44 (0) 1707 668097
ian.rowe@harman.com
Senior Application Engineer
Office: +44 (0) 1707 66 8087
andreas.rimroth@harman.com
Customer Service Engineer
Office: +44 (0) 1707 66 8269
sean.odea@harman.com
Ben Libby
Mark Rose
Stephen Banks
Service Engineer
Office: +44 (0) 1707 668169
ben.libby@harman.com
Senior Application Engineer
Office: +44 (0) 1707 66 8081
mark.rose@harman.com
Office: +44 (0) 1707 66 8026
stephen.banks@harman.com
Ignas Galuskinas
Brian Davis
Office: +44 (0) 1707 66 8067
ignas.galuskinas@harman.com
Office: +44 (0) 1707 66 8354
brian.davis@harman.com
Christoph Binder
Maarten Riedijk
Office: +41 44 870 75 28
christoph.binder@harman.com
Office: +44 (0) 1707 66 8245
maarten.riedijk@harman.com
12

Service OperatiOnS and technical SuppOrt

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