Leather – a high quality product from nature

Transcription

Q
uality
Certificate
Furniture
Instructions for use and care
2
Furniture Quality Certificate
The S ofa ...
What a feeling
Congratulations on purchasing your new
W.SCHILLIG upholstered furniture. We hope you
enjoy it!
Finally arriving home after a long day and letting
yourself sink in ... a sofa is more than just a piece
of furniture - it’s a feeling! Our bed is where we
spend most of our time, but the best times are
spent on our sofa! As the hub of our living room it
reflects our personality in a way that hardly any
other furniture does.
Quality, comfort and design make sofas full of a
vitality that you can see and feel. For generations
now our families have personally seen to it that
this standard is met every single day.
For over 60 years, W.SCHILLIG has been
synonymous with first class furniture, into
whose manufacture our staff put their years of
experience and German know-how. What does
sofa mean for you? Feeling good, relaxing and
enjoying life? So sit back and let us inspire you...
Its style characterises our living room, the room
where we entertain friends, spend precious time
together or simply relax and enjoy life. W.SCHILLIG
brings this sense of wellbeing to your home!
Yours, Erik Stammberger
Executive partner/CEO
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Upholstered Furniture
is Our Passion
This passion has resulted in creating special, high
quality pieces of furniture for almost 60 years.
Sofas that combine elegant and contemporary
design with first class comfort. That is why
we consistently use the best materials for our
furniture. Every piece is unique. At W.SCHILLIG,
people design furniture for people and, for our
trained staff, first class workmanship is top
priority.
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The most important thing for us is the
incomparable comfort that distinguishes every
piece of W.SCHILLIG furniture. That is what we
value most.
To help you to enjoy your furniture for years
to come, we ask that you read this brochure
before first use so that you can find out
everything about the product’s characteristic
properties, including changes caused by sun,
light and everyday use, as well as important
care and cleaning instructions.
Contents
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .02
Differences in seat firmness. . . . . . . . . . . . . . . . . .14
Upholstered furniture is our passion . . . . . . . . . .04
Tolerances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Quality & environment – the quality labels . . . .06
Build-up of static . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Guarantee and warranty . . . . . . . . . . . . . . . . . . . .08
Formation of creases and hollows
What you should know about your suite . . . . . .09
(wrinkle formation) . . . . . . . . . . . . . . . . . . . . . . . . .14
Measurement, positioning and alignment . . . . .10
General information on use . . . . . . . . . . . . . . . . . .16
Weight-bearing capacity . . . . . . . . . . . . . . . . . . . .10
Plumping upholstery for loose cushions . . . . . . .16
Colour deviation . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Upholstered furniture functions . . . . . . . . . . . . . .18
Sheen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Upholstery construction . . . . . . . . . . . . . . . . . . . . .19
Odour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Upholstery and its qualities . . . . . . . . . . . . . . . . . 20
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Upholstery construction – tight or relaxed . . . . 22
Pets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Benchmark for crease formation. . . . . . . . . . . . . .23
Light fastness in accordance with RAL 430/3 .12
Leather – a high quality product from nature . .24
Air humidity, heating and indoor climate . . . . . .12
Leathers for everyone . . . . . . . . . . . . . . . . . . . . . .25
Non-colourfast textiles . . . . . . . . . . . . . . . . . . . . . .12
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Longlife – brand quality that captivates . . . . . . .27
Pilling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Types of fabric . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Friction resistance . . . . . . . . . . . . . . . . . . . . . . . . . .13
Stain removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
5
[quality & environment]
Perfection is our standard
MARKS
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RELY ON!
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Quality with a golden “M”
W.SCHILLIG models are produced
according to the DIN and RALGZ 430 guidelines of the Deutsche
Gütegemeinschaft Möbel e. V.
(German Furniture Makers Quality Association),
and are inspected in all functional and material
areas by authorised institutes, e.g. the LGA
(Landesgewerbeanstalt Bayern), neutral testing
institutes or sworn experts. Our products conform
to the strictest German and EU guidelines.
As the only quality label for furniture, the golden
„M“ guarantees certified product quality and that
the products present no hidden health risks.
Furthermore, as a member of the German
Furniture Makers Quality Association, W.SCHILLIG
undergoes permanent inspections.
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Quality is our number one priority
and it all begins with your furniture‘s
frame, all of whose weight-bearing
parts are made from sturdy
hardwood or metal. The frame also has solid,
no-sag suspension. The seat consists of a high
quality, soft or firm spring core, encased in soft
foam. The cushions contain a special mix of high
quality upholstery foam and brand materials.
W.SCHILLIG responds specifically to the needs of
their customers and trade partners to satisfy
seating preferences, which can vary from country
to country. Despite using the most up-to-date,
high-tech manufacturing methods, experience in
handcrafting is crucial for trademark W.SCHILLIG
comfort. Each step in the process is subject to
quality control and every upholsterer is
responsible for an entire suite. At the final
inspection, each suite is checked again for
faultless quality and function. We can safely say
that your sofa is in good hands!
Europe’s greatest honour
EMAS is the highest European award
for systematic environmental
management. W.SCHILLIG is one of
the few manufacturers of
upholstered furniture allowed to use
this symbol. It is only awarded to
companies that have chosen the most demanding
solution in the field of environmental
management systems. State supervised experts
check that legal regulations are being followed,
while environmental authorities are involved as
early on as the registration process. EMAS
declarations give the public information about the
companies taking part, who are committed to the
highest level of transparency. EMAS participants
are considered to be the pioneers of active
environmental protection and reliable, credible
partners for customers – and for our environment.
Sustainable company
No. 106538
No. 106538
The StayFair label is awarded to
companies which products and
entrepreneurial responsibility fulfil
standards that go far beyond the
norm. The requirements for the
presentation of the company and
its products on StayFair require
certified evidence of
• fair treatment of nature and its natural resources
• fair treatment of society, employees and
business partners
• environmentally friendly and resource-saving
manufacturing of its products
Upholstery producer W.SCHILLIG has earned this
award!
In addition to EMAS, W.SCHILLIG also meets all
of the requirements of the globally valid EN ISO
14001 standard. Furthermore, the company is
obligated to constantly improve its environmental
contribution beyond the standard required by law.
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[warranty ]
W.SCHILLIG offers a 5-year manufacturer’s
warranty (the 5-year warranty includes two
years of statutory warranty) on all Longlife
leather for ease of care and high light-fastness
values in accordance with RAL 430 from the
Deutsche Gütegemeinschaft Möbel. Raw leather
fabrics Q2 and Charmelle come with a 5-year
all-round protection warranty according to the
manufacturer. The 2-year statutory warranty in
accordance with EC standards applies to all other
covers and parts of the upholstered furniture.
The following are not covered by the warranty:
• Normal and natural signs of wear
• Wear caused by excessive or inappropriate use
• Damage that occurs because of normal and
natural wear once purchased
• Improper work/changes by unauthorised persons
• Unusual use, e.g. commercial use, outside of the
private living area
• Incorrect handling of heat, moisture, liquids and
care products
• Damage caused by pointed, sharp-edged, hot or
damp objects
• Environmental inﬂuences such as extreme
dryness, moisture, light or temperature
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• Intentional destruction, misuse, overloading and
accidental damage
• Damage and soiling caused by pets, sources of
heat and atmospheric conditions
• Staining such as perspiration and beauty and hair
care products
• Discolouration caused by the ingredients of
medication (toxic reaction)
• Discolouration caused by non-colourfast clothing
• All changes caused by substances containing acid,
solvents or alcohol
• Unsuitable cleaning products or attempts at
repairs or subsequent improvement
• Subsequent treatment with stain proofers etc.
• Moisture damage caused by standing water or
condensation that has not been removed
• Product characteristics and tolerances typical for
such products that do not represent material
defects.
[ g o o d t o k n o w… ]
A brief guide – What you should
know about your suite
Upholstered furniture is often purchased based
on its appearance. Along with the design, comfort
and modern comfort functions are important
decision-making criteria. No matter what
materials are used, construction and processing
are important product characteristics to consider
when evaluating the quality of furniture, because
these characteristics do not constitute material
defects in the event of later changes from normal,
natural use.
Characteristic properties – result from specific
material qualities (e.g. natural features of leather
such as scarring from horns, scratches, brands,
scars and differences in colour and structure)
Scratches
Brands
Model-specific qualities – the visual appearance
of a model (e.g. loose, very loose or firm
upholstery) and functioning parts.
Loose
Very loose
Performance characteristics –
changes caused by use that do
not reflect upon workmanship
and quality (e.g. a „favourite
spot“ on upholstered furniture).
Favourite spot
Scars
9
Measurement, positioning and
alignment
Taking measurements when planning furniture
and alignment at delivery are some of the most
important aspects of furniture planning and
assembly. That is why the vendor and fitter
have to consider the size, weight and options for
disassembly of the upholstered furniture as early
on as the planning stage. It is essential that the
parts of the furniture are in a straight alignment!
Failure to ensure this may very quickly result in
anything from consequential damage (e.g. tipping,
jamming, squeaking, tearing or scratching) to the
material breaking.
Special information: The purchaser is responsible
for ensuring that the furniture actually fits
into the house or flat! Household furniture and
bedroom furniture should not be positioned flush
with the wall or too close to radiators or sources
of light. Adequate air circulation must be ensured.
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Weight-bearing capacity
The weight-bearing capacity of functioning parts
and supporting surfaces, including those made
from glass, wood and metal etc. is limited. The
applicable guideline is RAL 430. Individual values
and information can be found in the relevant
model leaflet.
Colour deviations
Colour tolerances between the sample present at
purchase and delivery are possible. This applies
in particular to natural fibres and leather. For
reasons pertaining to dyeing technology, no
guarantees of identical colour and structure can
be made.
Sheen
Sheen occurs in velvety fabrics such as velour,
chenille fabrics and possibly microfibre when
the pile lies flat because of pressure during use,
creating a different optical “effect” depending on
how the light falls, e.g. a light/dark effect. This is
not a defect but a characteristic typical of these
materials.
Damage caused by pets
This visual change does not affect use, function
and lifespan and is characteristic of the product.
Odour
It is well known that new products smell to
begin with and, depending on the material and
composition, this smell may linger for a few weeks
or months. The material-specific odour intensity
will disappear with use and is influenced by
marginal conditions including room climate, time
of year, temperature fluctuations, ventilation,
degree and duration of use and individual
sensitivity and is considered to be completely
harmless. Some natural products, such as leather,
will always have a characteristic smell of their
own. The Deutsche Gütegemeinschaft e. V. has
devised quality and inspection provisions for
furniture that ensure that furniture does not pose
any risk to health or to the environment.
Weight
Our furniture is designed for a maximum body
weight of 120 kg per seat. Exceptions can be
found in the relevant product leaflet.
Pets
You have to be very careful with pets. Pets are
the same as all treasured beings or objects – they
need tolerance and understanding. Pets cannot be
supervised 24 hours a day. It is the responsibility
of the pet owner, parents or house or flat owner
to supervise pets. There is a lot of advice and
information in specialist magazines and media,
e.g. Stiftung Warentest (a German consumer
organisation), furniture purchasing guide, “A heart
for animals” etc. But one thing is for sure – pets
with claws or beaks can do considerable and often
irreparable damage. Pet hairs, especially cat hairs,
are very difficult to remove from textiles. Cats
and dogs etc. go outside the home and inevitably
bring dirt and possibly pathogens back in with
them. For the safety of small children in particular,
there should be no direct contact between
animals and furniture coverings. An effective
solution is to protect your furniture with suitable
materials (washable or cleanable covers or throws
etc.) against any possible damage or soiling by
animals.
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Light-fastness in accordance with
RAL 430/3
Light-fastness describes a covering material‘s
resistance to the effects of light (in particular,
sunlight, daylight and halogen light).
Discolouration of material caused by light cannot
be prevented in furniture covers. The elemental
force of the sun changes all materials! Please
be careful in rooms with a lot of light and glass.
Curtains or blinds should be closed, especially in
sunny weather or unprotected parts of covers can
become discoloured after just a few weeks.
A i r h u m i d i t y, h e a t i n g a n d i n d o o r
climate
According to medicine and science, the best indoor
climate for people and plants is an annual average
of 45-55% relative air humidity at 18-23° Celsius.
Short-term deviations from these recommended
values do not cause damage immediately, but
longer periods of extremes should definitely
be avoided. We recommend that you install a
thermometer or hygrometer in the room. If the
air is too dry, palpable electrostatic build-up may
occur in upholstered furniture, textiles and carpets
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(see “build-up of static”). If walls are constantly
damp, there is a risk of mould and damage to
materials.
Non-colourfast textiles
Dyeing caused by non-colourfast textiles, e.g. dark
denim fabrics, can occasionally occur in light fabric
or leather covers. If these fabrics continue to
transfer colour onto the covers even after several
washes, this is clearly the result of a defect in
the clothing and is not due to the quality of the
cover fabric. Light coloured covers are made from
the same fabric, but it is well known that stains
on them are more easily visible. We are therefore
unable to accept complaints of this nature. Colour
migrations (colour pigments “wander” into the
light cover and create spots of colour) may occur
where there is a mix of materials (light cover
materials combined with intense colours).
Care
Friction resistance
Please make sure that you read our detailed
product information, as well as instructions for
use, cleaning and care. We want you to enjoy our
furniture for a long time. Damages caused by
incorrect care or care using the wrong products
will invalidate any warranties. This also applies to
subsequent stain protection of fabrics or leathers
using products made by other manufacturers and
to private living areas.
If furniture colours meet the requirements of
DGM RAL 430/3 we call it friction resistance. RAL
430/3 determines how much the colour of a cover
may bleed or rub off. The friction resistance of
light colours is usually higher than dark colours.
You should only use distilled water and neutral
soap for cleaning and rub carefully with a clean,
soft, white cloth. Always rub large areas from
seam to seam, lightly and using little pressure.
Never just rub the affected area (colour abrasion
and edges)! Please do not use microfibre cloths or
steam cleaners. Doing a test on an inconspicuous
area is advisable. Damage caused by third party
products, e.g. steam cleaners, impregnation
and cleaning agents not recommended by the
manufacturer, denim residue and residue from
other non-colourfast textiles, hook and loop
fastening straps on sportswear and other stuck
on substances that contain sugar, acid, softeners,
bleach or solvents, alcohol residue or adhesive
tape of any kind (e.g. Tesafilm), is not covered by
the warranty.
Pilling
When some cover fabrics – mainly flat and mixed
weaves – are first used, little balls will appear
on them that will be familiar to you from woolly
jumpers etc. They are loose particles of the yarn
used, usually mixed with fluff from clothing and
they are a characteristic typical of the product.
Pilling often occurs after using the product for just
a short time. They can be removed with a special
de-pilling comb, which is a kind of razor. Pilling
and the removal of pills do not have a negative
effect on the lifespan of the furniture fabric.
13
Differences in seat firmness
Build-up of static
Design-related differences in seat firmness are
unavoidable because of the different geometric
shapes in industrially mass-produced upholstered
furniture, upholstered beds or sofa beds. You
should therefore carry out an intensive sitting
test before purchase. Even when new, there can
be large tolerances in foam for reasons related
to manufacturing. Seat or back firmness is only
generally consistent in upholstered parts of the
same size and shape.
Upholstery fabrics and other mainly synthetic
materials have a natural conductivity. Build-up
of static can occur in upholstery fabrics due to
friction with clothing fabrics in combination
with floor coverings. The most common cause is
very dry air. Extended periods of heat can cause
the cover to “dry out”. Medicine and science
recommend a relative air humidity of an annual
average of 45 to 55%. If this is the case, air
humidity in the room must be raised (wipe with a
damp cloth and moisten the carpet).
To l e r a n c e s
Tolerances in furniture are unavoidable in
industrial mass production for reasons related to
manufacturing. If the deviations (tolerances) are
slight and within the national and international
standards for colour, size and structure, they do
not constitute a material defect. Instead they are
“characteristic properties”.
Formation of creases and hollows
(See also loose/relaxed upholstery)
Definition in accordance with RAL GZ 430/4:
“A crease is a deformation that deviates from the
original upholstered surface. A fold is a crease
with a kink.”
RAL GZ 430/4 describes the measuring methods
and tolerances.
14
Seat firmness and appearance will usually change
after being used for a short time due to being sat
on. Seat firmness will become softer depending
on type and duration of use. The weight of the
user also plays a role. This is a normal process
that all upholstery goes through. To achieve even
firmness for as long as possible, it is important
that you change your “favourite spot” on
upholstered furniture and rotate (head end at
the bottom) as well as turn mattresses regularly.
Unsightly creases, hollows or indentations may
occur on one side otherwise. This development is
supported by the fact that cover materials stretch
to a lesser or greater extent due to body weight
and heat, forming creases as a result. These visual
changes have virtually no effect on use, function
or lifespan and do not constitute a material
defect of any kind. Normal duty of care includes
smoothing out or plumping covers and cushions.
The “creases or folds” can be precisely checked
as prescribed by specialists or experts. The
“harmonious overall appearance” will be evaluated
at the same time. Source: RAL GZ 430/4.
Stiftung Warentest recommends using seats
as evenly as possible so that the appearance
can adapt to seating habits. If you do not like
this loose appearance you should choose “firm”
upholstered furniture.
There are usually grounds for complaint if
the cover is lying on top of itself in “kinked
folds” after a relatively short period of use.
Consequential damage of the cover material can
usually be expected and immediate action, e.g. in
the form of specialist repair, is appropriate.
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[general inform ation on use]
Your sofa has been checked by our quality team
and approved for delivery. The stability of the
upholstered furniture has been designed so that
it can withstand the loads for which it is intended.
It is important that you follow the instructions
below in order to maintain this stability and to
avoid possible sagging of the seams:
• Do not let children play, jump around or do
gymnastics on the sofa without supervision.
• Do not “ﬂop” onto the sofa.
• Do not slide or pull your upholstered furniture
over the floor, but lift it up completely to
move it. This avoids distorting the frame and
scratching the floor. The sofa must also not
be lifted/pulled by its moving parts such as
adjustable headrests and backrests.
• When positioning or moving the sofa, make sure
that the feet are never squint. The feet should
always be straight otherwise they could bend
or snap off.
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Plumping upholstery
Transport and intermediate storage with the
retailer may leave marks on your sofa, for
example the upholstered elements may be dented
or the seams may be slightly uneven. You can
quickly restore your sofa to the desired shape and
appearance by plumping and gently pulling it.
Some suites in our collection have high quality,
chambered cushions in the seat and/or back.
These cushions may be filled with a mix of
polyester fibres or foam rods, depending on the
model. The filling is kept in compartments within
the cushion so that it does not move. Depending
on the type and thickness of the cover fabric, the
compartments and the filling may show through
to a lesser or greater extent. To stop the filling
from compressing, these seat and back cushions
should be shaken, just like the pillows in your bed.
[plumping upholstery]
Suites with chambered cushions
This sofa has been through several hours of cosy
living. To bring it up to its original elegance and
attractiveness, proceed as follows:
Hold the back cushion with one hand
at the back and plump it up with the
other hand.
Plump up the back cushions with both
hands together, whereby the filling is
distributed evenly.
Hold a corner of the cushion with one
hand and plump it up with the other.
Plump up the arm cushion in the same
way.
Our exclusive models with mixed filling (rod-shaped foam
and polyester fibres) will thank you with a long useful
life, if you plump up the cushions regularly in the manner
described. With this you will also achieve that the special
characteristics such as softness, elasticity and smoothness
will be long-lasting.
Please observe this note on care, so that complaints in this
direction are excluded from the start.
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[functional upholstered furniture]
Depending on their purpose, all pieces of
functional upholstered furniture (e.g. sofa beds,
reclining armchairs or sofas with folding arm rests
or height adjustable headrests) have various
hinges with an often complicated adjustment
mechanism. Careful handling is very important
for each mechanism to function in the long term,
depending on intensity of use.
Please take note of the following:
• In the case of functional furniture, such as sofa
beds with pull-out lying surfaces or reclining
sofas, do not activate the relevant part from one
side, but always use both hands in the centre.
This makes it easy to pull in and out. The hinge
may be damaged or torn out of the support
fabric by one-sided handling.
• Never sit on the extended
footrest of a reclining
armchair or on adjustable
armrests or headrests!
The weight-bearing
capacity of these
functions is not intended
to take the weight of a
person.
✖
• In the case of upholstered
furniture with a bed function, good ventilation
of the bed upholstery will contribute to
prevention of mould. Please also ensure that the
furniture is not used as a bed replacement on a
daily basis.
• Do not allow children to play unsupervised with
upholstered furniture or adjustable parts!
• Check the hinge joints for cleanliness from time
to time. We recommend that you clean the
joints. Metal abrasion can occur underneath
the furniture, because functional furniture
undergoes regular movements. Please remove
regularly by vacuuming or wiping.
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[upholstery]
Upholstery construction
• Only operate the functions when you are sitting
correctly in the upholstered furniture and return
all of the functions to their starting position
when getting up from the sofa.
1
2
• All of the functioning parts require a certain
clearance. Please note that, depending on the
type and thickness of the cover, spaces can
result for reasons related to manufacture and
that slight changes in size are unavoidable.
3
4
• Please keep in mind the information on weightbearing capacity, which can be found in the
product information.
5
6
Frame – Beech wood construction
Seat suspension with permanently elastic zigzag
springs and pressed pile mat cover
Seat upholstery construction, in 2 different seat
firmnesses: spring core seat (firm) made from
polyether foam with integrated spring core and
diol cover, Bultex seat (soft)
Back suspension with flexible upholstery straps
with diol or foam cover
Back upholstery construction with high quality mix
of polyester fibres and foam rods in compartments
(loose cushion or zip fastening). There are also
stuck-on foam parts made from polyether foam
Side filling made from polyether foam with
diol cover
5
4
6
3
2
1
19
[upholstery]
Upholstery and its characteristics
Seat comfort can differ within an upholstered
suite. Construction and shape often mean that
it is not possible to give each element used the
same suspension (e.g. in the case of corner and
linking elements, footstools, different basic
geometric shapes and end elements etc). It is also
possible for seat firmnesses to appear different,
although the upholstery is the same. (Foam may
have technical tolerances of +/-15% within its
unit weight).
There are two different types of seat firmness
in upholstery
1. Construction-related differences in seat
firmness are the result of different upholstery
constructions. That means that the seat comfort
of individual elements in an upholstered suite
may differ, depending on which construction has
been chosen for suspension, upholstery and for
individual upholstered parts.
20
A) Upholstery
The upholstery forms the upper part of the seat
construction and, depending on the design, it is
crucial for the firmness or softness of the seat.
B) Suspension
The suspension is the lowest part of the seat
construction. It creates the seat firmness,
depending on the design and the coordination
with the upholstery.
If a piece of upholstered furniture has different
geometric shapes, the same suspension is not
built into every seat element for construction
reasons.
This can result in differences in seat firmness
within an upholstered suite. In particular, this
concerns corner elements, linking elements,
footstools or end elements. The elements
mentioned above may also be softer or firmer
than the other elements with a straight
construction, despite them having the same
upholstery. The most common types of
suspension are: steel shaft suspension, elasticated
straps and wooden slat suspension.
2. Differences in seat firmness caused by use
Over time, your upholstered furniture will undergo
a development known as “sinking”.
The whole of the upholstery will change during
use, corresponding to your body weight and
depending on how long it is used for. This process
can be observed most clearly if you only sit on
one side of your upholstered furniture during the
first months. This is a completely normal process
that happens to all upholstered furniture. After
the upholstery has sunk, it will hardly change at
all. To achieve even seat firmness it is important
that you change your sitting position from time to
time. These changes in seat firmness are normal
and do not represent grounds for complaint.
Solid wood frame/plywood frame
Gluing grained woods may cause colour
fluctuations to occur. This may be noticeable in
stained or natural woods because of the clear
differences in colour. Please keep in mind that
wood is a natural material and therefore has a
vibrant appearance. Small branches that do not
impair weight-bearing capacity may be made into
frames.
Seat construction according to design
(Differences in seat firmness)
Nosag
Rubber straps
Wooden slat suspension
21
[upholstery]
Upholstery construction
(firm/loose)
Firm upholstery
In this kind of upholstery, the cover is stretched
tight over the upholstery and joined, preventing
excessive crease formation during use. In most
cases, crease formation that occurs when sitting
will stretch out again. However, slight crease
formation cannot be ruled out as duration of use
increases. This is caused by the cover material
stretching, not the upholstery sagging. A typical
distinctive feature of this kind of upholstery is its
linear appearance. The seat comfort is different
to that of other kinds of upholstery, because you
do not sink very deep into the upholstery, but sit
firmly on top of it.
Caution: Even here, a decrease in seat firmness,
depending on duration of use and body weight,
cannot be avoided.
Loose upholstery
The “loose” upholstery that we prefer is
recognisable by its softness. In this type of
upholstery, the cover is not continuously tightly
joined to the upholstery. The upholstery is soft
and the cover is not smooth, so you sit “in the
sofa” and not “on the sofa”. A wavy appearance
on the surface of the seat, back and armrests is
not a quality defect. Depending on the model it
is desirable, in order to guarantee optimum seat
comfort. If there are gathers or creases on some
parts of the covers you can generally assume that
it is loose upholstery. “Very loose upholstery” is
distinguishable by its extra soft/soft surface. Even
when they are new, the covers have a pronounced
wavy appearance that is desirable, depending
on construction and design. We can assume
that leather will stretch with use and that the
cover will develop a “used” look, but this change
does not reduce suitability for use at all. Evenly
smoothing out the creases, from left to right, on
the surface of the seat will prevent pleats forming
because of use.
Evenly smoothing out cushions
22
Consciously soft and loose
Upholstered furniture manufacture has changed
a great deal in recent years. From the previously
firm covers, designs have become much more
modern and are moving towards a casual and
consciously relaxed look.
The upholstery construction is softer and the
covers are not stretched as tight. The larger the
seat and back areas and the longer a seat is used,
the more creases/folds are formed. Formation of
folds/creases depending on the model or that are
desirable in terms of design is a characteristic of
the product. If you choose soft seat comfort you
are also choosing unavoidable crease formation.
Body heat, moisture and mechanical strain will
cause every cover to develop creases/folds over
time, regardless of whether it is fabric or leather.
This is a normal process. For more information,
please read the “Buying Furniture” (Möbelkauf)
guide from Stiftung Warentest. In order to
minimise formation of creases/folds caused by
use, it is advisable to smooth the cover on the
seat/back cushion outwards or plump or shake it
a little, depending on use. In order to avoid visual
differences caused by one-sided use (“favourite
spot“), it is beneficial to use all of the upholstered
parts of the suite evenly. We only use high quality
and appropriate upholstery materials for our
quality furniture. Formation of creases and a loose
appearance are not quality defects but typical
characteristics of these pieces of furniture.
Benchmark for crease formation
In normal cases, the following evaluation can be
used as a basis for permitted crease formation:
creases are permitted if the largest crease, based
on a seat width of 700 mm, is a maximum of
20 mm high. Different seat widths should be
evaluated according to this ratio.
Exceptions: Intentionally excessive cover
fabric and soft or very soft upholstery. If crease
formation is emphasised for design purposes,
these values may be exceeded, independently
of this. However, if creases formed as a result of
use can still be smoothed out, they should be
considered to be normal.
23
[leather · naturally high qualit y ]
Leather is the most valuable and the most
hardwearing natural cover material available
for upholstered furniture. As with any natural
product, leather is unique, with different colours,
scarring and other living features. These natural
features and colour deviations are no reasons for
complaint!
Because no two pieces of leather are alike,
each piece of furniture is unique. It has so far
never been possible to make an exact copy
of real leather with all its features. Using the
photographs below, we would like to illustrate
and explain some of the most common natural
features. At the same time, we would like to
define what normal features may be used and
Surface cracking in
covered leather due to
insufficient care
24
Colour abrasion
caused by use
show what features have to be recognised as a
complaint if they are accidentally used.
The location of the natural feature is also crucial in
the evaluation. Specialists differentiate between
seat, back, arms and body and it also depends
on the leather (for example, brands may be used
in rustic leather). If the following examples are
“conditional”, it means that, depending on the size
and location of the natural feature in individual
cases, only an expert can decide whether it is a
permitted natural feature or not. In particularly
difficult cases, only a recognised expert from a
chamber of commerce and industry can make the
decision.
Colour abrasion
caused by hair
products
Operation scars may be
used (conditional)
Pigment faults may
be used
There is a leather for everyone
Aniline leather: This is both the highest quality,
but also the most delicate leather. It does not
have any pigmentation at all, so all natural
features are visible. It naturally stays soft, warm
and smooth, so it feels pleasant to sit on.
Slightly pigmented semi-aniline leather:
This is a good compromise between a natural
Tick bites may be used
Colour difference slightly
too strong
appearance and ease of care. The leather only has
a thin pigment, so it retains its natural softness.
Nonetheless, Longlife protection from W.SCHILLIG
makes it very easy to care for.
Covered leather: Very family friendly, robust
and hardwearing. It shows fewer natural features
because of its stronger pigmentation, but it still
feels pleasant.
Fattening folds may
be used
25
[inform ation about leather]
Care
In principle, all leather needs regular care and
cleaning. Routine care could be compared to a
daily grooming routine in people. Stains caused
by everyday use should be removed (house dust,
crumbs, fluff etc.) during routine care, i.e. all
leather must be brushed from time to time and
carefully vacuumed using light suction and the
associated upholstery attachment. Leather should
also be treated with an appropriate care set. See
also specific instructions in your Longlife Xtra
care set. It is best to remove stains as soon as
they appear and it is important that spilt liquids
are dabbed immediately with absorbent kitchen
roll or a cloth – do not rub! This will prevent them
from soaking in in the first place. All leather
must be protected against sunlight to prevent
irreparable loss of colour (bleaching) and drying
out.
26
Mopping up liquids
Dab immediately with paper towels, but do not
rub, then treat with distilled water and allow to
dry. You may need to repeat the process, adding
alkali-free soap. Always clean from seam to seam
and do not just clean the affected part.
Removal of food, fat or ointments
Carefully remove all leftovers from the leather
with the blunt edge of a knife blade. Clean
with paper towels and then treat with distilled
water. The remaining fat in the leather cannot be
completely removed.
Important: Removal of tough stains (such as
blood and ballpoint pen etc.) or refreshing the
colour of bleached areas should only be done by
a specialist, if possible. Ask the furniture store
where you bought your upholstered furniture.
When it comes to care and cleaning, it is
important that you read the detailed
information in the enclosed Longlife Xtra
care set!
Longlife Xtra –
captivating brand quality
Longlife Leather by W.SCHILLIG has persuasive
advantages over “standard leather”, thanks to its
special processing.
Common household stains are easier to remove
from the surface if it is freshened up at least twice
a year with the Longlife Xtra care set that comes
with your suite. When this care set is used, we
offer a 5-year warranty (including two years of
product liability in accordance with EC standards)
for the ease of care and high light-fastness values
of this unique and beautiful brand leather, in
accordance with regulations of DGM’s RAL 430.
Treatment with other care products invalidates
the warranty.
27
[fabrics]
The Deutsche Gütegemeinschaft
Möbel has defined high standards
for furniture fabrics in its quality
and inspection provisions. The
durability of fabrics and the stains they could
leave on clothes, for example, are tested in
various processes, such as the strict abrasion test
according to Martindale. As a member of the DGM,
all W.SCHILLIG cover fabrics fulfil these provisions
or criteria.
As a rule, price says little about the longevity and
robustness of a fabric, but it can reflect quality
criteria, e.g. exclusivity of the (natural) materials
used, sophistication, pressing and weaving
processes, high aesthetic value, extreme delicacy
or shine (e.g. silk: very expensive, but not suitable
for furniture that must be hardwearing).
Caution: Visible colour bleeding, especially on
pale covers, may be caused by the user’s noncolourfast clothes. It looks “as if the cover has
changed colour“. The same effect can also occur
as the result of throws or covers used on the
furniture.
28
[types of fabric]
Velour
Velour is a collective name for all fabrics where
the yarns (whether they are natural fibres that
come from plants or chemical fibres that are
produced synthetically or made from cellulose) –
known as pile – are woven into the base fabric.
This production method makes the fabric very
hardwearing, if the poles are firm. This type
of cover is well suited to furniture that will be
subject to heavy use. Slight changes may occur
as a result of pressure and body heat. These
changes are known as “sheen”. Sheen is shading
(light/dark) caused by the change in direction
of the pile as a result of body weight, moisture
and heat during use. It does not affect quality!
Another typical feature of a velour fabric is
iridescence, i.e. the fabric may appear lighter or
darker depending on how the light is falling. This
“colour play” can give the impression that there
are colour differences in the cover. The reason
for this iridescence is that velour fabric is usually
put on the upholstered furniture in one pile
direction and the light is reflected differently as a
result, depending on the location of the individual
upholstered pieces, e.g. in a corner group. This is
not a fault and does not depend on the price of
the goods. It depends exclusively on the fabric
itself (characteristic property). If you want to
check whether there are actually any differences
in colour, turn the furniture in different directions
in front of a window. If shading differs depending
on how the light falls, you can rest assured that it
is not a fault.
Flat woven fabric
Flat woven fabric describes fabrics where two
groups of threads cross each other at right angles.
Pills can form on the surface just as a result of
normal use. The technical term for this is “pilling”.
Pilling can be caused by:
1. Loose bits of the fibres used in the weave
balling up.
2. Other fibres (e.g. from clothes) that get onto
the cover. This is known as “external pilling”.
Pilling is easy to remove, without damaging the
fabric fibres, by using a pilling comb. This does
not have a negative effect on the durability of
the fabric.
In printed flat woven fabrics, the intensity of
the printed colours may decrease, i.e. become
paler, as a result of use or the effects of light. Flat
woven fabrics with a high natural fibre content
should not be exposed to direct sunlight, because
sunlight can quickly bleach the cover fabric.
29
[types of fabric]
30
Chenille flat woven fabrics
Microfibre
Chenille flat woven fabric is a special flat woven
fabric, where, unlike other flat weaves, chenille
yarn is woven into the fabric. This gives the
chenille a soft appearance. The softer chenille is,
the more loosely the fibres are twisted together
and the less hardwearing they are. Because of
this special weaving technique, the price does not
reflect the durability of the fabric. A higher price
can relate to the exclusivity of the yarns used or
the weaving technique. As with velour, shading or
sheen is considered to be a normal sign of use. A
slight loss of pile fibres in the areas used is also
characteristic of the fabric.
This cover fabric is made from a compound of
microscopically fine fibres, arranged at random.
10,000 metres weighs between 0.8 and 1.2
grams. Woven or machine knitted fabrics, as
well as synthetic fleece, can be made from these
purely synthetic fibres. The manufacturing
technique produces very hard wearing materials.
One of the most popular and high quality
materials is Alcantara.
Pilling can also occur with use of woven or knitted
microfibre fabrics. However, the pills are normally
made from external fibres (clothes) and can be
removed with a pilling comb. Patina formation
may also occur with use – comparable with
Nubuck leather. However, this will not affect the
fabric‘s durability and suitability for use, because
it is a characteristic property of this cover fabric.
We recommend that you gently vacuum new
microfibre covers shortly after delivery, in order
to remove any production residue from the
cover. This should avoid discolouration of clothing
textiles. Please refer to separate care information
(see separate table).
Flocked fabric/flocked velour
This cover fabric is not a
woven fabric and is
made using a special
process. Polyamide
fibres are applied and secured onto a strong
support material using an electrostatic process.
Flocked fabric is distinguished by the wide range
of colours and because it is practical and easy to
look after. It is especially useful for families with
young children. Sheen may also occur in this cover
fabric when it is used. This is a characteristic
property and it does not affect the durability of
the fabric. The fabric also tends to become
iridescent, just as we have seen in woven velour.
It is important that you refer to the “Information”
on page 35! Adhesion may be caused by the
material coming into contact with sugary foods
(e.g. juice, lemonade etc), young children‘s saliva
or similar.
Some brief observations about fabric structure
and basic materials used:
Modern upholstery fabric manufacture only uses
safe, low pollution materials. Nevertheless, allergic
reactions cannot be ruled out in any materials.
Flock adhesion
Flock adhesion occurs in normal use and is easy to
remedy. In flock adhesion, the fibres stick together
to make little dots. These areas are easy to clean
and remove with damp leather.
31
[fabrics]
Cleaning and care of the fabrics
described above
Like all fabrics that are used every day, upholstery
coverings need regular care, because they
are exposed to constant dust and contact
contamination. Generally speaking, you should
not allow soiling to become too intense, so as not
to make the cleaning process more difficult and to
prevent the dirt from settling into the cover fabric.
The right cleaning and care will preserve the utility
value of your upholstered furniture.
Moisture keeps the fibres stretchy and therefore
has a positive effect on the longevity of the fabric.
However, you should make sure that the leather
cloth has been thoroughly rinsed out with clean
water first and that it does not contain residue of
any household cleaners.
Cleaning is only necessary for out of the ordinary
soiling, e.g. after the little “accidents” that can
happen in a home (spilt food or drinks or blood
etc.).
Stain removal
There is a difference between routine care and
cleaning!
Routine care (applies to all cover types)
Routine care can be compared with your daily
beauty or grooming regime, i.e. the dirt that
occurs in daily use (house dust and contact
contamination etc.) is removed by regular
vacuuming with an upholstery nozzle (low
suction) and then brushing with a soft brush in
the direction of the pile. The cover should also be
wiped with a damp, but not too wet, leather cloth
from time to time, because air humidity is often
insufficient, especially in central heated rooms.
32
Essentially, stain removal should be done by
an upholstery cleaner. If you do want to try it
yourself, you should consider the following – large
stains, e.g. spilt food, should be removed with a
spoon or the back of a knife. Never scratch off
dried in stains with your fingernail, as this may
damage the fabric‘s fibres. Remove liquids with an
absorbent cloth, but dab, not rub. Now you can try
cleaning the stain with lukewarm water (30° C)
and a pH neutral shampoo or mild detergent.
Never use household detergents because they are
acidic and attack the fabric’s fibres.
It is important that you always work from edge
to centre so that you do not make the stain any
bigger and to prevent edges from forming. If
you want to use a cleaning agent, never directly
treat the affected area. Check colour-fastness
first on an inconspicuous part of the upholstery
cover using a white, soft, clean cloth soaked in a
cleaning or stain removal product.
If there are special cleaning instructions (e.g. for
fabrics with stain protection) then you must
follow them. Cleaning should generally be done
gently and with little pressure. After stain removal,
the entire surface – from seam to seam – should
be wiped with a damp cloth to prevent edges
from forming. Finally, you should brush the pile.
The furniture must be completely dry before it can
be used again. Once dry, the pile can be vacuumed
and then brushed again with a soft brush
[fabrics]
Removing stains from textile covers
Water soluble stains:
Water resistant stains:
A = With cold water, possibly treat with a solution
of pH neutral shampoo and water. Never use
hot water because protein congeals.
D = Treat with solvents such as petrol-based
cleaning fluid, ethyl alcohol or commercially
available stain remover.
B = Treat with a lukewarm solution of pH neutral
shampoo and water. If this does not remove
the stains, you can treat the areas with petrolbased cleaning fluid or stain remover once dry.
E = Do not iron! Crumble as much as possible
and carefully lift off. Caution: Risk of surface
damage in velour.
F = Consult a specialist.
C = Do not allow the stain to dry! Treat
immediately with a lukewarm solution of
pH neutral shampoo and water.
34
G = Soak a white cloth in citric acid (1 level
tablespoon to 100 ml cold water) and apply.
Absorb the stain from the edge to the middle.
Flocked fabric
Never use solvents because they can destroy the
cover! Never scratch off stuck or hardened areas
with your fingernail or rub them with a brush,
whether they are wet or dry, because this could
damage the pile. All stains should be removed
with distilled water and soap using light pressure
and circular movements. In the case of particularly
stubborn stains, please contact the furniture store
where you bought your suite.
Stain
Velour
Flat woven fabric
Beer
C
C
Microfibre
C
Butter
D
D
D
Blood (old)
G
G
G
Blood
A
A
A
Egg white/yoke
A
A
A
Vomit
B
B
B
Paint (emulsion)
D
D
D
Paint (oil)
D
D
D
Fat
D
D
D
Felt tipped pen
D
D
D
Drinks/fruit juice
C
C
C
Cocoa/Milk
B
B
B
Coffee with milk
B
B
B
Chewing gum
F
F
F
Coal
D
D
D
Excrement/urine
A
A
A
Ball point pen
B
B
B
Lipstick
B
B
B
Nail varnish
D
D
D
Perfume
B
B
B
Rust
G
G
G
Soot
B
B
B
Shoe polish
B
B
B
Salad cream
B
B
B
Meals
B
B
B
Alcohol
C
C
C
Tea
C
C
C
Ink
B
B
B
Wax
E
E
E
Wine
B/C
B/C
B/C
35
1 17. 11 -12-1 9--1 . Su b j ec t to c ha ng e.
W.SCHILLIG Polstermöbelwerke GmbH & Co. KG
Am Weinberg 20 - 22 | 96237 Ebersdorf-Frohnlach | Germany
Tel: +49 (0) 9562 370 | Fax: +49 (0) 9562 37 500
info@schillig.de | www.schillig.com

Leather – a high quality product from nature

Transcription

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