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NIEFS Purposes
To act as a community resource for the
gathering and sharing of information
that will contribute to the skill and
development of those in need.
To develop and sponsor employment
training opportunities, programs, and
services for people experiencing
difficulty finding and holding
employment.
To identify and acquire the necessary
resources to fulfill the society's
mission.
To promote lifelong learning and the
creation of learning cultures in both
non-profit and for profit organizations
and businesses.
NIEFS Objectives
To assist people with their transitions
into the emerging labour market.
To shorten periods of dislocation and
to increase workers' attachment to the
labour force.
To develop solutions to
unemployment that are communitybased and build upon existing
resources.
To develop solutions to
unemployment that reflect the
changing nature of employment and
the reorganization of work.
To develop partnerships and networks
of support that will assist the
unemployed to become employed.
Annual Report Table of Contents
Page
Board of Directors 2011 - 2012 ......................................................... 1
Messages from the Board Chair and the Executive Director ...... 2
Who We Are ....................................................................................... 3
Community Employment Service Centres .................................... 3
Employer Services ............................................................................. 4
Employment and Skill Development Services .............................. 4
Employment Program of British Columbia (EPBC) ..................... 5
Online Supports for Rural and Remote Communities ................ 5
Targeted Skills Shortage Program (TSSP) ...................................... 5
School to Work Transitions .............................................................. 6
WorkSafe BC ....................................................................................... 6
Skills for Success ................................................................................ 6
Local Labour Market Intelligence - The Year in Review .............. 6
Partnerships ........................................................................................ 7
Funders ................................................................................................ 8
Financial Statements .......................................................................... 8
Services Delivered .............................................................................. 9
Community Connections .................................................. Back Cover
NIEFS Beliefs and Core Values
1. We believe in people-centered
development because this is a
sustainable process based on integrity,
trust, empowerment, honesty, justice,
equity and joy.
2. We believe in working collectively
and collaboratively because of the
interdependence of our work and our
communities.
3. We believe that all members of our
organization are committed to
providing leadership in creating
opportunities for people to experience
learning, growth and development.
4. We will be at the forefront of
learning that develops the talent and
potential of people.
NIEFS Employment Service Centres
Campbell River Employment Service Centre
870C - 13th Avenue, Campbell River, BC V9W 4H2
Phone: 250-286-3441 Fax: 250-286-3447
Toll-free: 1-866-286-6788 info@niefs.net
Port Hardy Employment Service Centre
129 - 8950 Granville Street , Port Hardy, BC V0N 2P0
Phone: 250-949-5736 Fax: 250-949-5797
Toll-free: 1-877-949-5736 phinfo@niefs.net
Bella Bella Satellite Employment Centre
Heiltsuk Social Development Dept.
226 Wabalisla Street , Bella Bella, BC V0T 1Z0
Phone: 250-957-2381
Toll-free: 1-877-957-2381 mslett@heiltsuknation.ca
Operated under the auspices of the Heiltsuk Tribal Council
Port McNeill Satellite Employment Centre
1705 Campbell Way # 3, Port McNeill, BC V0N 2R0
Phone: 250-956-4231 Fax: 250-949-5797
Toll-free: 1-877-949-5736 phinfo@niefs.net
Board of Directors 2011-2012
NIEFS’ volunteer Board of Directors consists of eight
members who represent the ownership or membership, of
the Society. The board is responsible for long-term planning
and charting the future course of the Society. NIEFS utilizes
a policy governance model designed to provide overall
support and direction, to our organization’s management
and staff.
employment objectives. Board members contribute to the
life of the society through participation in Society social
events, planning retreats, monthly meetings, committee
work, conferences, inter-agency meetings, networking with
staff, and by expanding NIEFS’ connections and
relationships with other boards, organizations, and
communities. Their expertise, commitment and caring have
made a significant difference to the people we serve, and
our staff. They are greatly appreciated!
This tireless group of volunteers is committed to our work,
and the success of our clients in achieving their
Name
Position
Place of Employment (occupation)
Nickie Polson
Chair
Journalist, Instructor SD #72 Continuing
Education
Vice-Chair
Owner
Cruise HR Solutions
Jim Forsyth
Secretary/
Treasurer
Skylink Consulting
Tracy O’Malley
Director
Strategic Forest Management
Dave Gordon
Director
West Coast Wealth Management (Owner)
Cheryl O’Connell
Director
Dean, School of Continuing Education & Training
North Island College
Colleen Evans
Director
Executive Director
CR & District Chamber of Commerce
Laura Ciarniello
Director
General Manager, Corporate Services
City of Campbell River
Brian Cruise)
~ 1 ~
Board Chair’s Message
Executive Director’s Message
This past year has been a time for all of us at NIEFS to dig
deeply into our strengths. It has been a time of change –
not in our mission or our vision, but in the ways we work
to fulfil our purposes in our communities.
It is my pleasure to present to you NIEFS’ 2011-2012
Annual Report. The past twelve months have been a
period of tremendous change as the Province introduced
the new Employment Program of BC (EPBC) and NIEFS
launched the new EPBC services for the Campbell River
and the Port Hardy catchment areas.
The launch of the new EPBC in April 2012 changed how
we provide services, but it does not change our
commitment to the individuals and employers we serve.
In fact, it opens some new doors.
The new Employment Program of BC will broaden service
access across our region and will have a profound effect
on how services will be provided in the future. The new
service model will place increased responsibility for
expanded employment service delivery with NIEFS and
our community partners and sub-contractors.
A door that sadly closed for us this past year, as the
changes to delivery of employment services came into
place, was our regional delivery of the Skill Development
Employment Benefit.
It is also a time of sadness as NIEFS’ regional delivery of
the Skill Development Employment Benefit completed in
March 2012 and resulted in the loss of 16 positions and the
closure of our Training Centres in Courtenay, Port Alberni
and Campbell River.
The Board has a deep appreciation for our management
and staff, who worked tirelessly and effectively to make so
many challenging transitions appear seamless to our
employment service clients.
Our management and staff, once again, have
demonstrated their ability to adapt to new systems while
honouring our commitments to our clients and to our
vision. Strong and insightful leadership, coupled with a
spirit of teamwork and cooperation throughout the
organization, continue to ensure NIEFS’ success in serving
our communities.
I wish to acknowledge the tremendous work of our staff
in maintaining the legacy programs and services up to
March 31st 2012 and on the following day launch the new
EPBC services. This was a seamless transition for our
clients and employers who will never know your
incredible dedication and hard work that made these
changes possible.
NIEFS’ support for workforce development continues. We
deeply appreciate the opportunity to work with our
community partners and subcontractors toward our
shared goals.
I thank all of you for your contributions and hard work
that creates opportunity, next steps and a reason to believe
in a positive future for all those who come into contact
with you.
I echo Doug in my thanks to all who contribute to the
work done by NIEFS. There are so many of you, working
at so many different levels!
Doug Preston
Executive Director
Nickie Polson
Board Chair
~ 2 ~
Who We Are
The North Island Employment Foundations
Society (NIEFS) is a community-based notfor-profit organization assisting people to
find, keep, or create their own work. NIEFS
serves communities and individuals living
on northern Vancouver Island and the
central coast of BC. We assist individuals,
organizations, and businesses as they
adjust to the on-going, permanent changes
occurring in their local economies and labor
markets by providing effective
employment, skill development, and work
force development services. Our operating
name is North Island Employment.
Our goal is to provide support for people in
need as they seek to build the selfsufficiency which results from active and
sustainable participation in the labor force.
We help people find employment or
acquire the skills they need for future
employment. Our services help some of the
most vulnerable members of our
communities; those who are at risk of longterm unemployment, those affected by
economic change and industry
restructuring, and those who want and
need to build more sustainable
participation in the workforce.
We gather, analyze, and communicate local,
regional, and provincial labor market
information to describe the economic and
demographic trends impacting our
communities. Our analysis of these trends
allows us to take a leadership role in
support of community economic and
workforce development. We have the
ability to quickly respond to the human
resource needs created by business startups, closures, and changing economic
cycles. By utilizing partnerships,
technology, research, and innovation we
strive to continuously improve our services,
to test new ideas and to launch the
programs needed to support people and
organizations during times of economic
change.
For the past 26 years, North Island
Employment has successfully developed
effective and responsive services to assist
the unemployed to become employed. We
work locally, provincially, and nationally
through partnerships and programs to
assist people to access skill development
and employment opportunities. We have a
staff team of skilled Career Development
and Human Resource Professionals. We are
invested in our communities – we live here,
we work here, and we believe in our
communities’ unlimited potential and their
ability to successfully transition through
change.
Community Employment
Service Centres
Guiding Principles:
As an organization committed to putting
people first, NIEFS offers direct services to
clients through two Community
Employment Service Centers. With offices in
Campbell River and Port Hardy, we serve
communities located within the Strathcona,
Mount Waddington, and Central Coast
Regional Districts.
1. Respond to the
changing issues and
needs of communities,
of the primary funders,
in flexible, relevant and
effective ways.
2. Stay grounded in
communities by
providing relevant local
services.
3. Develop pilot
projects and new
services responsive to
changing employment
needs and labour
market conditions.
Staff Team in Port Hardy
To enhance our services to residents of the
Central Coast, NIEFS has partnered with the
Heiltsuk Tribal Council to provide a satellite
employment center in Bella Bella. Our
Service Centers are actively engaged in
linking unemployed individuals, employers,
training providers, funders, and community
agencies together to enhance the
development of a skilled workforce.
Our services include:
• Offering individualized job search
assistance, career planning, referrals to
funding supports for skill enhancement, and
workplace-based training.
• Facilitating a wide range of workshops that
help unemployed individuals make
informed career choices and/or conduct a
successful work search.
• Hosting broad-based career and hiring
fairs and information forums open to the
general public.
• Facilitating work experiences and shortterm job-specific training for clients
transitioning into the workforce.
• Maintaining well-equipped Work Support
Centers featuring the North Islands’ most
comprehensive job bank, also available
online and on Shaw Cable channel 106 in
Campbell River; and the Hot Jobs radio
broadcast on The Port 1240 AM in Port
Hardy.
• Offering a full service website and online
~ 3 ~
4. Build assets and
capacities to respond to
local needs so as to
enhance the primary
contracted services.
5. Continuously
improve service quality
and outcomes.
6. Build and strengthen
community capacity to
carry out research and
develop pilot projects.
7. Work with other
organizations and assist
them to deliver
excellent services.
career and employment services at
www.niefs.net.
March 2012, 16,860 Campbell River and area
residents were assisted with their employment
and skill development needs. A further 6,477
people were assisted in the Port Hardy and
Central Coast service area with Employment
Assistance Services that led to their employment
and/or occupational skill development. Of the
people using these services in Campbell River:
1,331 were Aboriginal; 5,525 were young workers
between the ages of 16 and 26; and 1,447 were
persons with a disability.
• Providing lab/resource facilities with over 40
high speed Internet computer connections.
Employer Services
As the leading employment agency on the North
Island, NIEFS continues to work collaboratively
with employers to help them and adapt to our
rapidly changing economic and demographic
conditions. We do this through a wide range of
services including:
Over this 5 year period an additional 2,888 people
participated in the Skill Development
Employment Benefit to complete occupational
skill development that would lead to their
employment. Over 70% of these clients completed
their training and found employment in their area
of skill development within 12 weeks of
completing their training. This program was a
huge success and was one of the most successful
Canadian labour market development tools to
equip people with needed occupational skills in a
transitioning rural economy.
• Facilitating and coordinating the development
of community-wide transition strategies as
outlined in the Community Accord on
Workforce Development.
• Providing local Labour Market Intelligence
Reports to help employers understand the
changes occurring in our economy, and how it
impacts their recruitment and retention of staff.
• Maintaining an on-line North Island Job Bank
where employers can market their employment
opportunities both locally and nationally.
The above services were critical to residents and
employers of the north island and central coast
who over this 5 year period experienced: severe
workforce adjustments due to the restructuring of
the coastal forest industry; declining demand and
prices for north island commodities, products and
services; the closing of the Timber West Sawmill
and the Catalyst Pulp and Paper Mill; the loss of
multiple large retailers and suppliers to north
island resource industries and communities; and
the world wide recession that began in the last
quarter of 2008.
• Offering a confidential resume collection
service for local employers.
• Arranging for NIEFS’ Human Resource
professionals to meet with employers' Human
Resource Managers, to assist them in
implementing their HR plans and strategies.
• Hosting hiring fairs and career forums
bringing job seekers, employers, training
providers, community organizations and key
community stakeholders together under one
roof. These events also serve as a business
attraction strategy to support community
economic development.
2010 and 2011 saw the north island move from
recession to recovery and the services provided to
NIEFS clients were important investments that
assisted individuals with re-establishing
employment and assisted employers in finding
new employees with the skills their businesses
required.
• In February 2012 NIEFS hosted a Spotlight on
Employers Hiring Fair. Held in our Campbell
River office it included six employers who were
actively recruiting and accepting resumes. Over
150 job seekers attended this event.
During this reporting period NIEFS wound down
our legacy EAS programs in Campbell River and
Port Hardy and wound down our Community
Coordinator Agreement for the Skill Development
Employment Benefit. This meant closing offices in
Port Alberni, Campbell River, and the Comox
Valley, the laying off of 16 SDEB employees, the
storage of client and financial information to meet
CRA and provincial privacy legislation
requirements, and the disposal or relocation of the
closing offices equipment and supplies. Legacy
programs, staff, information & business systems
and services had to be maintained until March
30th, 2012 and the new programs, services and
systems were operational on April 2nd, 2012.
Employment and Skill
Development Services
Since 1994 NIEFS has provided assistance to
Campbell River and Port Hardy job seekers and
employers through federally funded
Employment Assistance Services (EAS). Since
1998 NIEFS has also been the regional
coordinator for the federally funded Skill
Development Employment Benefit. These
funding agreements assisted individuals to find
employment using their existing skills or when
their existing skills were insufficient for them to
sustain labour market attachment to develop
new skills for jobs that are in demand.
For our 5 year agreements that completed in
~ 4 ~
Employment Program of British
Columbia (EPBC)
During the Society’s 2011-2012 annual reporting period
major transformation and transition took place. This section
of the AGM Report will provide information on the launch
of the new employment services in BC that are funded
through the Employment Labour Market Services Division
of the Ministry of Social Development. The new program is
called the Employment Program of BC (EPBC).
The Employment Program of BC was launched April 1st,
2012 and is a made in BC solution to the transfer of
responsibility for the delivery of the federal Labour Market
Development Services from the federal government to the
government of BC. The EPBC combines ten legacy
federally and provincially funded labour market programs
to establish: one-stop employment services centers across
BC where eligible people can access similar services at any
employment center in the province. The new program
assists people to achieve sustainable employment as
quickly as possible. NIEFS is the new EPBC contractor for
the Campbell River and Port Hardy EPBC catchment areas.
The program has been developed to focus on the individual
employment needs of each client with specialized services
available for aboriginal peoples, persons with disabilities,
persons with multiple barriers, youth, immigrants, people
living in rural and remote communities, Francophones and
Survivors of violence and abuse.
On April 2nd, 2012 NIEFS along with ten community
partner organization and sub-contractors launched the new
EPBC services. NIEFS sub-contractors for the Employment
Program of BC include: North Island Welcome Centers for
Immigrants; Campbell River Women’s Centre; Bridging for
Women’s Society; Opportunities Career Services; Vancouver
Island Vocational Disability Services; Community Futures
Strathcona; Community Futures Mt. Waddington; North
Island Crisis & Counselling; Heiltsuk Tribal Council; and
Amber Education Services.
In the first 5 months of the Employment Program of BC a
major focus has been on the seamless transition of clients
who were using the former employment services and who
transitioned to the new Employment Program of BC. In
Campbell River NIEFS transitioned 518 clients from the
legacy programs to the new EPBC program and in Port
Hardy NIEFS transitioned 96 clients to the new
employment services. This was done without interruption
of payments and services to our clients and our local
businesses and organizations that train and employ these
people.
As part of the transition to the new EPBC NIEFS has
renovated and updated both our Campbell River and Port
Hardy facilities (painting, new carpeting, new signage, new
photocopiers, new electronic signing pads, new scanners,
updated software), designed new file management systems,
implemented new telephone reception and intake
processes, redesigned workshop curriculum, trained staff
in and then implemented the province’s new integrated
Case Management System (ICM), supported subcontractors in their launch of services and trained staff in
the few financial systems that will support service delivery
to clients.
The implementation of the new EPBC is transforming
services to unemployed individuals in BC and will result in
more coordinated services that support connecting job
seekers as quickly as possible to the employers who need
these workers. There is much to look forward to as NIEFS
continues to develop our EPBC client employment and skill
development services and NIEFS works with our
community partners and sub-contractors to build
community capacity to meet our job seekers employment
goals and our employers human resource needs.
Online Supports for Rural and Remote
Communities
As technology continues to evolve, NIEFS endeavours to
adapt its online services to remain accessible to those living
in rural and remote communities, or to people who simply
prefer to connect online. Our website has been designed to
be compatible with modern browsers and mobile
appliances. Recent additions include providing access to
career and employment related information via social
media services of Twitter and Facebook. We have also
integrated translation tools to make our resources available
in a large number of additional languages.
NIEFS’ website (www.niefs.net) attracts approximately half
a million visitors annually. It provides resources and
services intended to parallel the employment services
available in our community Employment Service Centres.
This includes case management of individual clients.
North Island residents use our website to connect with
employers and job banks locally, provincially, or elsewhere
in Canada. We offer an online resume and cover letter
builder, so that self-directed job seekers can create their
own marketing tools.
Website visitors can also access all the resources required to
conduct comprehensive career research, including labor
market information, occupational profiles, and links to
training providers across the country.
The most popular feature of the website with both
employers and job seekers is the North Island Job Bank.
This job posting service is free, convenient, and accessible
to the world 24/7.
These resources are enhanced by toll-free employment
services and online registration. Rural and remote residents
can initiate the registration process online, and a NIEFS’
advisor will follow up to complete the process and/or
provide a prompt response to their career and job search
related questions.
Targeted Skills Shortage Program (TSSP)
NIEFS facilitates the Targeted Skills Shortage Program
under a sub-contracting agreement with ASPECT. The TSSP
program is targeted towards low-skilled employees who
lack credentials, or post-secondary training. Participants are
provided with the opportunity to gain new skills in order
to enhance their careers. NIEFS partnered with 13 small
business owners and non-profit organizations specific to
five industries: manufacturing; transportation; health care
and social assistance; natural gas; and technology, clean
technology and green economy to develop training
~ 5 ~
programs for their workers. From September 1, 2011 to
August 31, 2012 NIEFS coordinated training for 41
employees.
Workforce Development strategy. Essential to this
process is our collection, analysis, and sharing of local
labour market information (LMI). This information
serves to link the programs offered by training
institutions to the human resource needs of employers,
the strategic decisions made by communities, and the
career choices made by individuals.
School to Work Transitions
NIEFS’ Board of Directors continues to provide a
helping hand to young people as they strive to make a
successful transition to employment. The School to
Work Transitions program draws its funding from
NIEFS’ Society funds and contributions from NIEFS
board members.
Our North Island Labour Market Specialist utilizes
sectorial, regional, provincial, and national sources of
LMI to identify trends and emerging opportunities. On
a local level our job postings continue to be an excellent
indicator of the current demand for labour on the North
Island.
NIEFS’ transition services are guided by a
Memorandum of Understanding with School District
#85. The memorandum is intended to support a
coordinated model for school-to work transition
services. Its objective is to link services in the
community that will assist youth with career decision
making, and help them transition effectively to the
world of work.
An analysis of these postings suggests our economy
continues to be on an upward trend after being hit hard
by the financial crisis in 2009. During the 2008-2009
reporting period there were 1,420 jobs posted. In 20092010 that number rose slightly to 1,493. During 20102011 the total number of jobs posted jumped to 1,784
and this past year 2011-2012 total postings were 1,903
an increase of 119 postings.
Events we successfully delivered this year included
collaborating with the Port Hardy SS and North Island
Secondary to deliver five workshops on employer
expectations, and interview skills, to a total of 64
students, with help from 36 employers.
Two significant trends were that postings in the tourism
industry rebounded and an increase in social service
job postings continued this period.
Total tourism job postings this period reached 446 or
23% of the total compared to last year with 348 or 19%
of the total jobs posted. The number of postings in the
tourism industry this period has not been seen since the
2007-2008 period.
WorkSafe BC
For over ten years NIEFS certified Vocational
Rehabilitation Specialists have been providing
vocational and assessment services, to clients referred
and funded by WorkSafe BC. During this reporting
period we provided services to thirty three individuals.
These services are tailored to address the unique needs
of each individual in a manner consistent with their
work related disability, and focused on ultimately
selecting and securing appropriate employment.
Secondly, social service job postings this period reached
126 or 7% compared to 82 or 4% and 63 or 4% in the
previous two periods.
After significant gains last year forestry remained
steady with 295 job postings this year compared to 300
the year before.
Top Three Industries for Jobs Posted
1. Tourism/Hospitality (446 postings)
2. Forestry (295 postings)
Skills for Success
3. Personal & Business Services (291 postings)
Funded by the Federal government, the Skills for
Success program is designed to improve the
employability skills of youth. This 12 week program
combines skill development
Quality of Employment
In addition to an increase in total jobs posted we also
saw a continued shift in the quality of employment
being offered including:
with practical work experience. The program is
delivered through a combination of workshops and
one-to-one mentoring, with the intention of enhancing
the participants’ long term attachment to work. NIEFS
collaborated with 16 employers in the Mount
Waddington Regional District to offer 16 young people
this opportunity.
• An increase in the number of job postings for full
time positions (981 vs. 903)
• An increase in the number of job postings for part
time positions (557 vs. 464)
Overall, it is a positive indicator that full time positions
accounted for 52% of the jobs posted, compared to 51%
the year before.
Local Labour Market
Intelligence
The increase in the percentage of part-time positions
(31% vs. 29%) could be a refection of the rebound in the
tourism industry which includes a high number of parttime positions.
A year in Review (Sept 1, 2011 – Aug 31, 2012)
NNIEFS continues to play an important role in the
implementation of Campbell River’s Coordinated
~ 6 ~
The number and percentage of full time jobs versus parttime, seasonal, contract or casual can be an important
indicator of the health of the local labour market.
Major Projects
Campbell River is poised to benefit from investments of
well over 1.6 billion dollars in several large industrial
projects. They include:
John Hart Dam Replacement Project
After 60 years of service the John Hart dam needs extensive
repair and replacemtn work. BC Hydro is also planning to
replace the existing powerhouse and move the pipelines
underground. The RFP has been issued to three shortlisted
candidates with BC Hydro expecting to award the contract
summer 2013. Construction will likely start late 2013
generating 2000 jobs over 5 years at a cost of approximately
$1.3 billion dollars!
New Campbell River Hospital
At an estimated cost of $240 million dollars the Vancouver
Island Health Authority plans to build the new hospital on
the site of the existing one. Site preparation is expected to
start in the spring of 2013 with completion expected by
November. The RFP for the construction phase of the
project will be issued in early 2013 with contruction
expected to begin in 2014 with a completion date of fall
2017.
Compliance Coal Corporation – Raven Coal Project
Once the mine is operational Compliance anticipates being
able to produce over 1.4 million tonnes of coal per year. The
construction phase of this project will generate 200 jobs and
once the mine is operational 335 mine, port and
transportation jobs, and 500 indirect jobs paying out $30-$35
million dollars in salaries and wages per year will be
created.
In June the Federal and Provincial governments approved
the application information requirements guidelines for the
project which is required for completion of the full
environmental assessment.
Jubilee Heights Development
Couverdon, the real estate arm of Timber West will be
developing its 65 acre property on the east side of Dogwood
Street. It will consist of 1000 residential units, a small
village center, a hotel, a school and green space. They
expect to submit a subdivision application early 2013 with
construction possible by summer 2013.
together to support employment and workforce
development. Our partnerships include:
• An agreement with SHAW Cable that allows NIEFS
to run a community-based television station through
SHAW’s community cable service.
• Our Memorandum of Understanding with The North
Island Immigrant Welcome Centers has allowed us to
develop new services for immigrants, and to expand
service delivery to people previously not able to use
employment services.
• Our Memorandum of Understanding with the CR
Chamber of Commerce has increased NIEFS’ ability to
help businesses address their HR needs. A new
initiative has been
NIEFS and North Island College sponsorship of an
award for Excellence in Workforce Development
through the Chamber of Commerce Business Awards of
Excellence.
• Our Memorandums of Understanding with the North
Vancouver Island Aboriginal Training Society, and with
the Nuu-chah-nulth Employment Training Program,
have allowed us to better coordinate employment
training for Aboriginal peoples.
• Our Memorandum of Understanding with Heiltsuk
Tribal Council has allowed for greater access to
employment services in Bella Bella.
• Our Memorandum of Understanding with Mount
Waddington Regional District Economic Development
Commission has strengthened employment services,
and supported rural community economic
development through the implementation of a Local
Labor Market Research Project and NIEFS participation
on the North Island Work Planning Action Committee.
• Our Memorandum of Understanding with School
District #85, supports the Career Development and
effective School to Work Transition process for youth
on the North Island.
Each of these partnerships is based on shared purpose,
and is supported by the efforts of each organization/s
staff to expand information sharing, coordinate
planning and to support community development
initiatives.
A more detailed list of commercial and industrial projects
slated for the North Island can be found by going to:
http://goo.gl/maps/bqad
Partnerships
NIEFS participates in a wide range of agreements in order
to build our communities’ capacity to respond to change.
Our partnerships are supported by formal construction jobs,
335 mine, port and Memorandums of Understanding,
Community Accords, and sub-contract relationships. These
agreements formalize how as partners, we will work
~ 7 ~
Clients in Port Hardy WSC
Funders
Financial Statements
NIEFS could not deliver the broad range of programs we
provide without those organizations that support NIEFS’
work in our communities. These Ministries,
Organizations and Individuals include:
?
Ministry of Jobs, Tourism and Skills Training
?
Ministry of Social Development (Employment &
Labour Market Services Division)
?
Service Canada
?
Association of Service Providers of Employment &
Career Training (ASPECT)
?
Work Safe BC
?
GT Hiring Solutions
?
Donations
Revenue in the fiscal year ending August 31st,
2012 was $4,971,248. From this expenses of
$1,902,132 were directly paid out as income
supports, allowances and tuition for clients of:
Service Canada; the Ministry of Social
Development and Housing and the Ministry
of Jobs, Tourism and Skill Development.
$2,955,798 was expensed in the delivery of
employment programs and services.
Annual audited financial statements for the
Society’s 2011-2012 financial year were
presented and accepted at NIEFS January
31st, 2013 board meeting.
Our special thanks go out to NIEFS board member Dave Gordon whose
generous donations this year helped support our School to Work projects
with SD #72 and SD #85.
19.1/Funders
19.2/Financial Statements
19.3 Revenue and Expenditures
19.4 Doror Thank you
STATEMENT OF REVENUE and EXPENDITURES
(Audited)
For the year Ended August 31, 2012
2012
2011
Total Revenue
$4,971,248
$12,200,319
Direct Client Expense
(Income support, allowance, tuition)
$1,902,132
__________
$3,069,116
$7,940,954
___________
$4,259,365
Other Expenses
(Indirect Client Expenses
Employment Services)
$2,955,798
$3,359,231
____________
___________
Excess of Revenues over Expenses
$101,665
$900,134
“The Skills for Success program is an excellent stepping stone to get your foot in the door in the workplace.
I'd recommend it to anyone” Marlee H.
Marlee H. was a participant in the Skills for Success program which provided an opportunity to earn while she
learned. She gained valuable skills both on the job and through specialized training while participating in a
paid work experience.
Marlee was able to learn various aspects of running a local supermarket. In addition, she was able to get the
certification and training she needed to succeed, including Worksafe BC (WCB) and Food Safe. Her
employer, Super Valu, had the satisfaction of knowing that they helped Marlee to pursue her career goals,
while benefiting from a fully subsidized wage from Service Canada (paid work experience for 12 weeks).
Marlee continues to be employed with Super Valu one year later and is still doing well.
~ 8 ~
Annual Report 2011/2012
Services Delivered
NIEFS Branch
Courte nay
Funder
ELMS
Program Name
Skill Development Employment Benefit
(SDEB)
Campbell River
Courte nay
Port Alberni
Port Hardy
Powell River
Campbell River ELMS
Port Hardy
Employment Assistance Services
Work Safe BC
Work Transition Supports
GT Hiring Solutions
BC Employment Program
ASPECT
Skills Connect for Immigrants
ASPECT
Targete d Skills Shortage Program (TSSP)
NIEFS
School to Work Bridging Workshops
ELMS
Employment Assistance Services
Coastal Employment
Community Assistance Program
Network (MEIA)
Port Hardy
GT Hiring (MEIA)
BC Employment Program
Service Canada/ ELMS Youth Services Canada - Skills Link
Total Clients
Case
M anaged
Clients
In-Progress
FERT
Employed
750
418
N/A
N/A
150
220
225
185
45
75
130
134
87
14
53
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
2,979
17
218
24
2,473
N/A
N/A
N/A
752
N/A
N/A
N/A
107
N/A
N/A
N/A
711
N/A
N/A
N/A
41
108
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
1,376
599
192
52
166
18
N/A
N/A
N/A
N/A
42
31
N/A
31
N/A
8
N/A
N/A
N/A
9
5,604
Service Canada/ ELMS Website & Inte rnet Based Services
(Average user sessions/ month)
EAS Team in Campbell River
~ 9 ~
Case-M anaged Client Outcomes
Number of
Clients
41,450
Community Connections
NIEFS works cooperatively and in coordination with multiple businesses, economic development, Aboriginal, social
service, and educational organizations to enhance employment opportunities for our clients and to build and support
community development. Examples of the organizations we have worked together with in the past year include:
Service Canada
BC Human Res. Mgt. Association
Ministry of Advanced Education
Amber Education Services
City of Campbell River
WorkSafe BC
Canadian Armed Forces
CR Chamber of Commerce
Strategic Forest Management Inc.
Rivercorp
School Districts 72,74, and 85
Industry Training Association (ITA)
GT Hiring Solutions
Career Development Association of Alberta
Coast Rural Employment Services Team
Salvation Army
Island J.A.D.E. Society
CR Women’s Resource Centre
Vancouver Island Economic Association
Ministry of Jobs, Tourism and Skills Training
Career Management Association of BC
Discovery Community College
BC Institute of Technology
North Island College
Association of Service Providers of Employment and
Career Training (ASPECT)
Strathcona Community Futures Development
Corporation
Mt. Waddington Community Futures
Mt. Waddington Regional District
CR Literacy Association
VI Vocational Rehabilitation Services
CR Volunteer Centre
Heiltsuk Tribal Council
Heiltsuk Social Development Department
Laichwiltach Family Life Society
North Vancouver Island Aboriginal Training Society
Nuu-chah-nulth Employment Training Program
Homalco Band - Aboriginal Training Centre
Klahoose Band
Shaw Communications Inc.
North Island Immigrant Welcome Centres
John Howard Society
VIHA Mental Health Services
Bridges for Women Society
Ergon Communications
Kerkfoord Communications
CR Food Bank
Opportunities Career Services
Ministry of Social Development
NVI Mining
Home Depot
Vancouver Island University
Keltic Seafoods
Marine Harvest
New Horizons Seniors Centre
London Drugs
Home Hardware
Concordia University
Community Social Services Employers Assc.
Hardy Buoys
Vancouver Island Health Authority
Future Focus
Mt. Washington Resort
Neucel Specialty Cellulose Ltd.
BC Hydro