International survey of students and graduates
Transcription
International survey of students and graduates
First steps into the labour market International survey of students and graduates Research conducted in cooperation with the Department of Human Capital Development of Warsaw School of Economics Warsaw, April 2011 Content Regional perspective A critical evaluation of the higher education system Under the pressure of experience Student organizations – lack of regional proposals Ready for emigration In search of experience – internship and employment Financial expectations How to reach students – innovative forms of contact Paper and ink in retreat – job applications only on-line Demotivators Summary 4 5 6 9 10 11 13 14 16 17 18 Poland Opinions on the higher education system Professional experience The search for internships and expectations towards them Expectations with regard to work – a balance between the professional and private life Willingness to emigrate Employer contacts with students Seeking employment and internships Student organizations as support in the employment search process Internet as a source of information on employers The effectiveness of forms of contact with employers Demotivators Salary expectations Characteristics of the surveyed group – attitudes and opinions 19 20 21 23 Contacts 35 24 26 27 28 29 30 31 32 33 34 First steps into the labour market International survey of students and graduates 3 Regional perspective Methodology The survey was carried out by way of an internet questionnaire between the dates of 27th January and 27th February, 2011. In total, 3,618 students and graduates participated in the survey, which covered the states of Czech Republic, Slovakia, Poland, Lithuania and Latvia. The students from these states who were invited to participate in the survey were those that had signed up for recruitment databases and were interested in recruitment information. Information on the survey was also placed on the internet websites of Deloitte and the company’s profile on Facebook. As a result of the similarity of the recruitment processes for students in all states, as well as the demographic structure of the test group, the results obtained were weighted so that the responses for groups from different countries would be proportionate to the population analyzed in each state. 4 Women constituted 58% of the test group and the mean age amounted to nearly 23 and half. At the time of the questionnaire being completed, half those analyzed were unemployed, 37% were employed and 10% had participated in an internship. One fifth of the participants were graduates, with the majority composed of fifth year students, while first year students constituted the smallest of the groups. Two thirds were students and graduates of master’s studies. The overwhelming majority (90%) were students at daytime studies, with two thirds attending business-profile studies. Only 5% of the test group attended private institutions of higher education with the remainder being students or graduates of public institutions. A critical evaluation of the higher education system The results of the study on students and graduates performed in five states of Central Europe clearly indicate the need for changes in the teaching programmes at institutions of higher education to adjust them to the real challenges facing students entering the labour market. The responses collected in the five countries are consistent and confirm the conclusions that could have been drawn from a study undertaken in Poland in 2010. Students’ expectations and the challenges facing them on entering the labour market reveal the weakness of what is offered by institutions of higher education and the weaknesses of the system. When asked for a general view on how the system of higher education prepares students for their future professional duties 56% of the surveyed students in Central Europe expressed a negative opinion. The evaluation of schools chosen by those surveyed in terms of levels of preparation for professional life was somewhat better than that for the higher education system in general – in the case of the institutions attended by the respondents, 58% of replies were positive. Another important aspect for the students is the preparation for the job seeking process itself. A little over half the students from the region participated in self-presentation or CV writing workshops. Poles take the lead in attending these types of training courses (over 60% of those surveyed), with Latvians coming second (almost 50%). Less than 30% of those surveyed in Slovakia took part in such workshops. Those who attended them evaluate the quality of the educational system somewhat better in terms of the labour market’s expectations. How do universities prepare students their jobs? Ocena przygotowania studentów przez uczelnie for wyższe do future przyszłych obowiązków zawodowych 100% 90% 80% 70% 41% 36% 37% 57% 56% 60% 50% 40% 30% 20% 56% 60% 63% 42% 41% 10% Aside from occupational preparation, the students said they expect aid and support in the job-seeking process itself. The educational system does not prepare them, in the opinions of those surveyed, for finding a job – 72% of respondents giving a negative answer on this issue. The lowest scores in terms of quality levels of the analyzed educational programmes given to own institutions of higher education were provided by Lithuanians, followed by Slovaks and finally Poles. The most content in this regard were Czechs. Unfavourable opinions on how the institutions of higher education prepare students for work and finding employment is one of the factors inclining students to seek other sources of gaining experience and skills. Collecting professional experience during studies is as important for the students of Central Europe as the studies themselves. The discrepency between educational programmes and the expectations of employers raises the significance of internships, apprenticeships and educational programs provided directly by employers themselves. 0% Czech Republic Slovakia Poland Lithuania Latvia Positive evaluation Negative evaluation How well do universities prepare students for the process Ocena przygotowania studentów przez uczelnie wyższe do procesu poszukiwania pracy of looking for a job? 100% 90% 80% 16% 19% 24% 26% 28% 70% 60% 50% 40% 30% 70% 79% 71% 81% 70% 20% 10% 0% Czech Republic Slovakia Poland Lithuania Latvia Positive evaluation Negative evaluation First steps into the labour market International survey of students and graduates 5 Under the pressure of experience Two thirds of those surveyed in the Central European region think that internships allow students to gain experience, and that this is the key element facilitating finding employment. The percentage of people of this opinion is constant, regardless of whether the person questioned participated in an internship or not. What we see therefore is a general conviction among students in Central Europe that the diploma of an institution of higher education itself is definitely insufficient in itself to begin a career. 80% of those surveyed are of the opinion that graduates without professional experience stand a small chance of being hired – this view being shared across all Central European countries. Students seek different possibilities for supplementing their knowledge with practical experience. Different types of internships, traineeships, jobs and company programs are a desired and commonly used source of gaining additional work experience on all of the Central Europe’s markets analyzed. The different levels of students’ involvement in internships depend on their local market. The group most actively gaining experience by working and internships are Poles, with students from Latvia being least active in this aspect. This condition is most likely connected both with evaluations of the educational programs that the institutions of higher education offer, as well as with the scale of the market, the supply of internships and traineeships available to students. The percentage of respondents who have acquired a given form of work experience (green hihglights the highest figure in given category) The average for the region Czech Republic Slovakia Poland Lithuania Latvia Student mobility program (e.g. Erasmus) 21,5% 26,8% 23,0% 20,4% 17,0% 28,5% Additional educational programs offered by employers (e.g. workshops, case studies, etc.) 49,8% 34,0% 28,6% 58,9% 24,0% 25,1% Job/internship domestic related to the field of study 63,4% 39,7% 31,0% 75,5% 24,4% 52,8% Job/internship domestic unrelated to the field of study 37,3% 36,5% 37,3% 39,4% 24,6% 23,0% Job/internship abroad related to the field of study 6,9% 8,0% 8,0% 6,4% 4,9% 11,9% Job/internship abroad unrelated to the field of study 11,9% 10,2% 14,6% 12,7% 7,7% 5,1% Temporary or seasonal jobs domestic 56,2% 58,2% 55,1% 57,0% 52,8% 43,8% Temporary or seasonal jobs abroad 25,7% 21,9% 29,6% 27,2% 22,3% 10,2% Type of experience 6 Volunteering 31,5% 25,4% 23,3% 33,2% 37,9% 24,7% Self-employment 9,8% 15,6% 9,1% 6,4% 30,5% 17,9% Special interest group 35,9% 12,4% 5,2% 46,3% 13,2% 22,6% Student government 8,6% 5,4% 3,1% 8,7% 17,1% 11,9% Student organization (e.g. AIESEC) 24,2% 17,9% 16,0% 28,3% 8,1% 12,8% Two thirds of students surveyed from Central Europe worked on a part-time basis during studies, with no fewer participating in internships related to their field of studies. Half participated in classes and courses organized by companies at institutions of higher education, with a third engaged in the operations of special interest groups and a fifth participating in the Erasmus exchange program. Nearly every third student worked as a volunteer, while every fourth was a member of a student organization. We can observe significant differences between the countries of the region here – a high level of participation in an internship related to the course of studies undertaken within the country is reported mainly by Poles (three quarters of the surveyed group), less often by Latvians (half) and Czechs – 40% - and only by a quarter of Lithuanians and 30% of Slovaks. Similar ratios were observed in the case of internships not related to field of study. Educational courses and classes organized by employers are most popular in Poland (almost 60% of those surveyed), with a third of Czech students participating in them. In the remaining countries such forms of gaining knowledge and experience were used by less than 30% of those tested. Student mobility programs are the predominant domain of Latvians and Czechs (approximately 27% in both instances), with remaining countries the percentage varying between 17% and 23%. Seasonal works were performed by less than half of Latvians but over 60% of those tested in other countries of the region. Volunteer participation is the predominant domain of Lithuanians and Poles – a form of gaining experience used by every third person surveyed (every quarter in the other states of the region). W trakcie studiów zdobyłem doświadczenie zawodowe poprzez During course of mydziałalność study I have acquired professional experience praktykithe / pracę / własną gospodarczą? through an internship/a job/self-employment 100% 90% The above results show that the highest level of activity was noted among Poles, with second place taken by Czechs and Latvians. The lower activeness of students from certain Central European countries does not arise from the lack of a need for such experience but rather from the low supply of internship posts on small markets. It is for this reason that 46% Slovaks and the same figure for Lithuanians believe that the quantity of internships in their countries is insufficient. 32% 45% 48% 46% 70% 60% 50% 81% 40% 67% 30% 54% 53% Czech Republic Slovakia 52% 20% 10% 0% Poland Lithuania Latvia No Yes Ocena oferty praktyk dla studentów dostępnej na rynku Evaluation of the internships available on the market 100% 90% 80% 7% 3% 70% 60% 17% 6% 39% 17% 33% 46% 38% 59% 50% 40% 30% 20% When asked about experience gained at work, either at an economic entity or an internship during studies, 80% of Poles and 66% of Latvians responded affirmatively. This is more than in the remaining countries, where such declarations were made by approximately 53% of respondents. 18% 80% 36% 46% 46% 34% 22% 10% 0% Czech Republic Slovakia Poland Lithuania Latvia Enough internships Unsatisfactory offer, internships only for the best Completely unsatisfactory offer, there are too few internships First steps into the labour market International survey of students and graduates 7 Approximately 35% of Czechs and Latvians are of a similar opinion, but only 21% of Poles stating likewise. This information in line with the fact that 50% of Lithuanian respondents do not seek internship or employment (these answers were provided by every third Pole and Slovak and every quarter Czech and Latvian), which allows the following conclusions to be drawn: • Regardless of evaluation of the educational system and opinion that experience in job searching is necessary, different forms of gaining such experience are used by those who, firstly, seek such experience and secondly by those convinced of the possibility of finding it. • Respondents seek first of all such activities that are, according to them, most useful in the job search process. Internships related to the course of studies within the home country or abroad are considered useful in seeking employment by almost 90% of students from Central Europe. Employers’ educational programs are valued by nearly 80% and selfemployment by 69%. Half of the respondents have a positive opinion of participation in special interest group and student organizations as well as volunteer initiatives. Those activities that are rated positively include ones related to the course of studies, foreign excursions and above all gaining practical experience. • The results of the study clearly confirm that the educational programs at universities, according to the students, do not put sufficient emphasis on the practical approach. Students starting a career within a competitive market place wish to be well prepared to fulfil future professional duties and seek possibilities for gaining experience. Employers, in turn, require employees capable of undertaking immediate professional duties. In order to cater to the needs of all those involved in the market it is necessary to have the cooperation of universities, companies and students. Acquired work experience and how it helped the students in looking for jobs later in life Zdobyte doświadczenia i ocena ich przydatności w poszukiwaniu pracy (average for the region) 100% 90% They have such an experience 91% 78% 70% 60% 56% 53% 46% 44% 40% 69% 58% 57% 50% 43% 36% 30% 26% 20% 8 63% 56% 50% 37% 36% 31% 26% 24% 21% 12% 10% 9% 7% Job/internship domestic related to the field of study Temporary or seasonal jobs domestic Additional educational programs offered by employers (e.g. workshops, case studies, etc.) Job/internship domestic unrelated to the field of study Special interest group Volunteering Temporary or seasonal jobs abroad Student organization (e.g. AIESEC) Student mobility program (e.g. Erasmus) Job/internship abroad unrelated to the field of study Self-employment Student government Job/internship abroad related to the field of study 10% 0% 88% They consider it useful 80% Student organizations – lack of regional proposals Generally, membership in student organizations is evaluated as useful in finding employment by only half of the surveyed students from Central European countries. Memberships in special interest groups and business incubators are also considered helpful. The latter are most highly esteemed in Poland and in Latvia, with the respondents from other countries not being able to rate their usefulness. This may indicate that they are in fact little known. Special interest groups are most highly esteemed in Poland, Czech Republic and in Latvia (with 59%, 49% and 45% of positive opinions respectively). A third of respondents in Slovakia were unable to rate their usefulness in terms of gaining employment. recognizable association of which is AIESEC, with 53% of respondents in the region saying that it does facilitate successful job hunting. The remaining trade organizations received an “I don’t know” at a level of 40-50% (AIESEC – 19%). Those that spoke on the usefulness of such associations, most rated them highly – based on the example of AIESEC, with 55% positive responses in Latvia, 71% in Slovakia and 72% in the Czech Republic. The conclusion is very simple: organizations should publicize their activities more widely. Companies, in turn, wanting to reach more active, valuable students should broaden their scope of cooperation with them. A natural partner for companies seeking personnel are student organizations. When asked about specific organizations, the respondents were often unable to provide an answer in terms of their usefulness. This may be due to the fact that the majority of the respondents were students of business-oriented studies, the most How useful do you consider the following students organisations in looking for jobs later in life O cen przydatności organizacji studenckich w procesie poszukiwania pracy (average for the region) Positive answers 60% Percentage of 'do not know' answers 50% 40% 44% 52% 42% 45% 40% 30% 34% 20% 20% 23% 27% 31% 29% 12% 10% 21% 26% 14% 14% AZS AEGEE BEST ELSA NGO's Business incubators Special interest groups AISEC 0% First steps into the labour market International survey of students and graduates 9 Ready for emigration Jestem skłonny przeprowadzić się do innego miasta ze względu Readiness to move to different city to take up interesting job offer na ciekawą ofertę pracy 100% 90% 20% 17% 17% 16% 18% 13% 80% 70% 60% 27% 21% 16% 26% 57% 53% 50% 40% 65% 30% 65% 69% 20% 10% 0% Czech Republic Slovakia Poland Lithuania Latvia I don't know No Yes Jestem skłonny przeprowadzić się za granicę ze względu na ciekawą ofertę pracy Readiness to move abroad to take up interesting job offer 100% 90% 23% 22% 21% 27% 21% 80% 70% 16% 9% 20% 11% 13% 60% 50% 40% 61% 30% 69% 59% 60% Poland Lithuania 69% 20% 10% 0% Czech Republic I don't know No Yes 10 Slovakia Latvia Discontent with the situation on the market, as well as activeness in job searching, partially translate into a readiness to move to another city or country. Overall, 61% of respondents in the region declared a readiness to move to a different city in response to an interesting job offer, 15% being unwilling to move and 18% not having an opinion. In the cases of willingness to migrate to another country the answers are 61%, 18% and 22%, respectively. The highest willingness to moving to another city was expressed by Poles, Slovaks and Czechs, while willingness to move to another country was noted among Latvians, Slovaks and Czechs. The greatest number of people undecided (on both issues) was in Lithuania. The greatest number of those against migrating to another city is among Latvians (26%) and to another country among Poles (20%). Analyzing these results, we must take into account the characteristics of the countries – Latvia is a small country where one third of the population lives in Riga (with 82% of respondents studying there). Poland, meanwhile, has a rich tradition of migration for gainful employment. Lithuanians and Slovaks said that the number of internships is insufficient, which leads to the assumption that the general prospects for finding a job are also not seen in the brightest of colours. Czechs, meanwhile seem to be the most cosmopolitan state in the region. Readiness to change place of residence is significant, but it is not clear from the survey what precise decisions respondents would undertake when faced with a real choice, although this high level of readiness to undertake professional challenges in other countries should provide some concern for decision-makers in Central Europe. One of the main competitive advantages of Central European markets is the surfeit of young, professional workers. It is precisely this access to skilled personnel that is a main reason to begin investment in the countries of this region. This broadly expressed readiness to emigrate should be interpreted as a “yellow card” for those responsible for the competitiveness of the region’s labour markets. The employment markets in the countries analyzed are clearly not competitive when compared with the rest of the European Union. Those graduates who emigrate to work in other countries will not return or bring back their experience or knowledge if they do not receive the possibility for development within their own country. In search of experience – internship and employment As mentioned above, half of the respondents from Lithuania did not seek internships or employment. In the region as a whole, there are fewer still, with a third not currently seeking internships or work. Those looking for internships (a fifth of those surveyed) are mainly interested in both paid and unpaid ones. Respondents from Poland do stand out in this respect, with 40% of them seeking internships but only paid placements. These percentages are from between 19% and 23% in the remaining states. Almost 40% of people looking for work within the region had sent up to five applications in this regard within the last 6 months. The results of the study show the rather low activeness of students in seeking employment. Young people starting on the labour market clearly do not believe in the high effectiveness of looking for work “blindly”. The responses are consistent with the high ratings of effectiveness in job searching via internships and traineeships as well as by recommendation. During searches for internships, respondents act, firstly, on the possibility of gaining skills, professional experience (especially Slovaks, Czechs and Lithuanians) as well as the potential possibility of further employment (especially Lithuanians and Poles). Interesting is the possibility of getting to know people from a specific line of business (selected more often by Lithuanians and Czechs) or gaining international contacts (important in Slovakia), which were less often indicated factors determining the selection of an internship (by every seventh respondent in the region), similarly to high salary and friendly work atmosphere. Najważniejsze aspekty poszukiwanego stażu Most important features of a satisfactory internship (percentage of positive answers) Region 90% 78% 80% 70% Poland 62% 60% 51% 50% 18% 79% 64% 48% 22% 21% 18% Opportunity to gain professional experience Opportunity to be employed by a given company Employer's prestige Flexible working hours Salary 0% Opportunity to learn and acquire new skills 10% 13% 11% 12% 16% 14% 14% Friendly work atmosphere 24% 20% Meeting people working in the industry 26% 30% International contacts 40% First steps into the labour market International survey of students and graduates 11 When asked to indicate the three most significant aspects of a good first job, respondents indicated most often the possibility of participating in “inspiring and interesting” projects and a broad range of training courses, with these answers yielding 44% and 40% of responses in the region. Factors such as work atmosphere (least often indicated by Poles), the prestige of the employer (most indications among Poles) were rated by approximately 33% of respondents. Important also for many respondents were the possibility of cooperating with experts from a given field of business and salary, and finally the possibility of balancing work and private life. This last item is most important for Lithuanians and Slovaks, in contrast to respondents from other states. The least significant factors appear to be benefits packages and the possibility of independent work. The wide spread of answers indicates that “everything is important”, although it is visible that it is not salary or bonuses that are most significant to those currently studying. The possibility of combining work and private life is an important benefit for almost every fourth respondent, while bearing in mind that two thirds of them express a readiness to move to another city and not much less to another country in response to an attractive job offer. Najważniejsze aspekty poszukiwanej pracy Most important features of a satisfactory job (percentage of positive answers) 50% Region 46% 45% 36% 40% 31% 35% Poland 36% 31% 32% 25% 30% 25% 25% 20% 13% 15% 8% 12 44% 40% 34% 33% 29% 28% 26% 24% 16% 9% 8% 6% Friendly work atmosphere Employer's prestige Cooperation with top experts High salary Work-life balance Fast promotion prospects International work environment Sense of security Independence Attractive benefits 0% 4% Attractive training possibilities 5% 9% Interesting and inspiring projects 10% Financial expectations Issues of remuneration differ from country to country, with the overall expectations of the respondents indicating the equivalent of 2,207 zł gross for working on a 40 hour week basis and 2,986 zł gross for full-time employment. These amounts are higher than those which are, in their opinion, offered by the market, with 1,785 zł and 2,386 zł gross respectively. Expectations of the highest wages are those of Czechs and Slovaks (on average 3,380 zł), followed by Poles (2,998 zł), Latvians (2,346 zł) and finally Lithuanians (2,076 zł).1 The expected salaries for internships are somewhat lower, at 2,414, 2,342, 2,199, 1,948 and 1,944 zł gross, respectively. As one can see, remuneration for an internship is somewhat higher in Latvia than in Lithuania but no such differences exist in the case of salaries for employment. For every country, however, the expected remuneration is higher than the estimated remuneration on the market. This dissonance is lowest in the Czech Republic (respondents from this country expect approximately 110% of the estimated remuneration), with the highest in Poland, amounting to 130%. This ratio in Latvia amounted to 116%, 117% for Slovakia and 118% for Lithuania. The financial expectations of respondents from Poland with regard to a first job are nearly 88% of the average monthly remuneration in the enterprise sector, which in February amounted to 3,422,14 zł2, constituting 2.7 times less than the minimum remuneration during the period of the first year of employment, which amounts to no less then 1108,80 zł gross3. Szacowane i oczekiwane wynagrodzenie za staż versus expected salary The average gross salary (according tobrutto respondents) w wymiarze 40 godzin tygodniowo for an internship (40h/week) 3 000 € 2 500 € 2 415 € 2 342 € 2 191 € 2 199 € 1 948 € 2 000 € 1 948 € 1 946 € 1 728 € 1 707 € 1 673 € 1 500 € 1 000 € 500 € 0€ Czech Republic Slovakia Poland Lithuania Latvia Estimated salary Expected salary The average gross salary (according to respondents) versus expected salary Szacowane wynagrodzenie brutto za pierwszą pracę for the firsti oczekiwane job (40h/week) w wymiarze 40 godzin tygodniowo 4 000 € 3 500 € 3 387 € 3 380 € 3 060 € 3 000 € 2 996 € 2 899 € 2 345 € 2 292 € 2 500 € 2 076 € 2 027 € 1 765 € 2 000 € 1 500 € 1 000 € 500 € 0€ Czech Republic Slovakia Poland Lithuania Latvia Estimated salary Expected salary 1 2 3 The people surveyed provided answers expressed in Euros. All amounts have been converted according to the exchange rate of the National Bank of Poland (NBP) as of 28.02.2011. Source: GUS Source: Dziennik Ustaw z 2010 r. Nr 194, poz. 1288 First steps into the labour market International survey of students and graduates 13 How to reach students – innovative forms of contact Atrakcyjność róznych form kontaktu pracodawcy ze studentami Attractiveness of communication methods between employers and students 90% 84% Enterprises contact students by various means to present them with their offer. The best rated are competitions directed at students and educational programmes at institutions of higher education as well as cooperation with student organizations. A somewhat lower value is assigned to information available at job fairs, on internet websites or recruitment portals as well as newsletters. Classic advertisements have an equal amount of supporters and opponents, with social media sites being rated slightly higher. These are the results for the region, with certain visible differences presenting themselves in individual countries. Above all, respondents from Slovakia are more critical with regard to the different forms of contacting students by enterprises, with Czechs in comparison to other countries rating sponsorship of events, social media, press announcements and cooperation with organizations lower. Czechs and Latvians value competitions for students much lower. Companies wanting to advertise themselves among students should therefore develop their own internet websites and cooperate with institutions of higher education and student organizations. Region 76% 80% Poland 72% 66% 70% 60% 60% 59% 55% 53% 57% 44% 50% 39% 40% 30% 30% 75% 70% 69% 64% 60% 55% 55% 54% 51% 40% 39% 30% Employer's cooperation with student organizations Employer's lectures and educational paths at universities Employer's recruitment websites Job fairs Employer's e-mail newsletters Recruitment portals Advertising activities at universities Student mobility program Employer's activity in social network services Sponsoring cultural events for students Job advertisements in the press 10% Student competitions 20% 0% When searching the internet for information on employers, respondents primarily use search engines, employers’ websites and recruitment portals, with over two thirds of respondents saying they have done so. Newsletters also appear to be popular. More seldom used information sources on companies are industry specific websites, social networks, forums and job fairs. The least used sources are webcasts and podcasts. In Slovakia by comparison with the region, the greatest popularity is employers’ websites and on-line job fairs rather than recruitment websites, while in Poland it Internetowe źródła wiedzy o pracodawcach How do you find information on employers on the Internet? 80% 76% 70% 69% Region 71% Poland 60% 46% 27% 18% 14 29% 26% Newsletters subscribed on the websites of potential employers Industry portals Social networking websites 22% 22% 19% 16% Mailing 41% On-line advertisements 68% Public discussion forum 68% 21% On-line job fairs - 73% Recruitment portals 0% Corporate recruitment website 10% Search engine 20% 6% 7% 7% 4% 3% 6% 3% 3% Podcasts 21% Webcasts 31% 30% Corporate movies (e.g. on YouTube) 36% 40% Blogs 50% is newsletters and in Latvia e-mail advertisements, in Lithuania blogs (used by twice as many as in other countries) and in the Czech Republic recruitment websites. and Slovakia (over 80%, in comparison with 60% in other states). The internet websites of employers are a popular source of information in the Czech Republic, Poland and Slovakia (approximately 70%, with about 57% in Lithuania and Latvia). Job fairs are a popular source of information in the Czech Republic and in Slovakia, while career offices in Poland and Lithuania have approximately 30%, in comparison with 9% in Slovakia. As many as four fifths of respondents use Facebook, 15% LinkedIn, in addition to local services as well as communicators such as Skype. Despite this, respondents are not interested in communicating with employers by way of social networking sites, with 46% of respondents against it. The old joke has it that social networks are like night clubs – if you meet your parents there it is time to change your place of entertainment. It appears that the same goes for employers. It may be that respondents will gather information about companies from social networking websites (this being done by the highest percentage of respondents in Poland - 30% - and the least in the Czech Republic – 13%), although they will not contact an employer using these methods. Despite this, the internet remains the main source of information on employment offers – 72% of respondents finding advertisements on recruitment websites and no less on the internet websites of companies. Clearly less popular are job fairs, career agencies, advertisements in the press and information from family and friends, with only 25% to 30% of respondents using them. Press advertisements are popular in Lithuania (used by 50% of respondents), recruitment websites in the Czech Republic, in Lithuania Although information concerning offers originating from family and friends is received by a minority (33%), most believe in the effectiveness of this form of job searching with the effectiveness of a recommendation being equal to protectionism (83% of positive responses). Internet websites containing employment offers and employment agencies are equally valued (an average of 70% of positive indications), although with more positive opinions on going to internships, as respondents believe that participation in an internship is the best method of gaining employment. Unique to the Czech Republic is submitting of offers at job fairs, while Poles more than respondents from other countries believe in social media and the recommendations of acquaintances. Latvians also take advantage of social media more often, while Lithuanians are characterized by a disbelief towards the effectiveness of student organizations. Ocena skuteczności różnych metod szukania pracy (odsetek wskazań pozytywnych) Assessment the job searching methods (percentage of positive answers) Region 88% 87% 84% Poland 78% 66% 56% 51% 38% 67% 53% Recommendation of friends working in a given company Looking for job advertisements on recruitment websites and sending applications Job searching through recruitment portals Student organizations' contacts 49% 38% 21% 18% Job searching through social networking websites (e.g. Facebook, LinkedIn) 76% Sending job applications spontaneously with no connection to any job advertisement 83% Sending applications during job fairs 83% 19% Looking for job advertisements in newspapers or magazines and sending applications 87% Support of friends working in a given company 24% Participation in internships, which may lead to permanent employment 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% First steps into the labour market International survey of students and graduates 15 Paper and ink in retreat – job applications only on-line Internet is the key source of information on the Internet jest najważniejszym źródłem informacji labour o rynkumarket pracy 2% 22% 76% I don't know Positive answer Negative answer 16 After seeking out an offer respondents submit their applications. The internet fulfils an important role not only in the job search for offers but also in the sending of applications, with nearly every respondent sending applications by way of internet websites of companies often or very often and no less by way of internet recruitment portals or e-mails being sent directly to companies. Classic letters are on the downward trend, with a very small percentage of applicants still making use of them. The noticeable differences which we observe between the countries of the region are very interesting – personal delivery of an application, whether by the prospective employer or via a recruitment portal is less common in Poland and in Latvia, while recruitment agencies are more popular in the Czech Republic and in Slovakia. We see in all states growth in the internet as a tool of communication, although when this medium is chosen by companies it must take into account the specific characteristics of the local market – both when publishing employment advertisements as well as accepting the applications resulting from them. Demotywatory As mentioned above, students seeking employment do not display a particularly great activeness in the form of sending large quantities of job applications. According to the answers of respondents, they most often sent out up to three CVs per month. Despite the demanding employment market, respondents are critical in their selection of an employer. What demotivates most towards applying for work and sending of applications is, according to 47% of respondents, the lack of any reply whatsoever on the part of employers to earlier applications and as a second factor, the unfavourable opinions of acquaintances (18%). This result may be compared with the opinions concerning the preferred forms of contact of the employers with students – highly praised were those companies which used direct forms of communication and which gave students the possibility of development. Students are interested in getting to know the employer and bonding with a company, assuring further development. Employers should also take care of their own image. It is the simple activities that are of key importance, including prompt replies to applications, even if the answer is one of an application being rejected. Very important is also the general atmosphere surrounding the company and the opinions of the company’s employees as well as the family and acquaintances of respondents. The internet community comments on life inside companies and it is important to be aware that these comments are treated as a very reliable source of information for future employees. Students live the life of the internet, what takes place on Facebook, Twitter and other social network websites. It is very important for companies to get to know this language. Cynniki najbardziej zniechęcajace do aplikowania Factors discouraging most from applying Lack of response to previous applications (positive or negative) 47% Unfavourable friends' opinions about the company 18% Lengthy recruitment process 11% Technical problems (long and complicated application forms) 10% Strong competition in the labour market 10% Earlier rejection of an application for a different position 4% First steps into the labour market International survey of students and graduates 17 Summary Respondents seek employment that will assure challenges, professional development and experience by participating in realization of interesting projects. It is important to emphasize that the salary expectations of students are high. It appears that students consciously expect remuneration higher than that which they evaluate the market offering them. Respondents state that professional development is equally as important as salary (86% of answers confirm this statement) and for 79% it is important to have a “happy family.” Not fewer people are willing to work 10-12 hours per day to achieve promotion and pay raise. It is important to respondents that the employer present social responsibility for his business with every other person of the opinion that companies do not utilize enough social network websites in contacts with students. Respondents have the impression of the labour market as a rather unfriendly place – 72% are of the opinion that people without experience have low chances on the labour market and for 63% experience gained outside the country is a key factor for the development of a professional career. The general tendencies within the region may be expressed as follows: higher education is rated alarmingly poorly and requires improvement. Students seek practical skills, therefore companies and schools should cooperate in the organizing of educational programs and internships. Students are curious about foreign experience, rate it highly and declare a high willingness towards going abroad, which may present itself as a social problem. 18 Contact and exchange of information takes place ever more often on the internet, which is beginning to be the main source of information and contact with companies. Companies must however learn the language of the social network websites, where the key is dialogue and not advertising. These media are connected with new risks which one needs to be aware of. It is very important to emphasize the increasing importance of the balance between professional and private life and expectations concerning employers’ corporate social responsibility. These are examples of new characteristics for the new generation of employees. They wish to invest in and develop their professional careers but place several conditions before employers. They have their own world and are superbly experienced at sharing information. They are partners in any discussion on the labour market and despite being inexperienced do make their own choices. Students entering the labour market do not allow themselves to be treated as objects. They are young, conscious Europeans. Only those employers that are aware of the fact that they are dealing with a new generation of staff, being aware of the changes taking place on the labour market and are attempting to adapt to it will succeed in the struggle for the best workers. Poland Methodology The hereby survey was performed by way of an internet questionnaire which took place between the dates of 27th January and 27th February 2011. In total, 3,618 students and graduates from five countries took part in the survey, including from the Czech Republic, Slovakia, Poland, Lithuania and Latvia. The students invited to participate in the survey originated from all the said countries and who had signed up for recruitment databases as a result of interest in recruitment information. Information on the survey was also placed on the internet websites of Deloitte and the company’s profile on Facebook. This year’s edition taking place in Poland included 1,757 participants with 55% men and 45% women. The average age was 23 years, with over 40% being employed, every tenth taking part in an internship and 47% not employed or attending an internship at the time of the questionnaire being completed. One quarter of the test group was made up of graduates, a fifth were fifth-year students and a further 20% were students attending the first or second year of studies. Three quarters of them were students of master’s studies. Day-time studies were attended by 90% of the test group. Students of business-oriented studies constituted a majority, with two thirds of the group, and 95% of these students of public educational institutions. As a result of the similarity of recruitment processes for students in all states as well as the demographic structure of the test group, the results obtained were weighted in order for the answers of groups from different countries to be proportionate to the population analyzed in each state. Women constituted 58% of the test group with the age average of nearly 23 and half. At the time of the questionnaire being completed half of the persons analyzed were unemployed, 37% were employed and every tenth participated in a traineeship. One fifth of the participants were graduates with the majority composed of fifth-year students, while first-year students constituting the smallest of the groups. Two thirds of the group were students and graduates of master’s studies. The overwhelming majority (90%) were students of daytime studies, with two thirds attending business-profile studies. Only 5% of the test group attended private institutions of higher education with the remainder being students or graduates of public institutions. First steps into the labour market International survey of students and graduates 19 Opinions on the higher education system Ocena systemu szkolnictwa wyższego Evaluation of the higher education system 100% 90% 80% 24% 36% 57% 70% 60% 50% 40% 30% 71% 60% 39% 20% 10% 0% How do universities prepare students for their future jobs? Positive evaluation Negative evaluation How does your university prepare it's students for their future jobs? How well do universities prepare students for the process of looking for a job? The respondents rated the higher education system negatively in terms of how it prepares graduates for professional duties, with as much as 60% of those questioned speaking out critically on the subject. When the respondents were, however, asked to evaluate their own educational institutions the number of negative opinions fell to only 39%. It is hard to decide this is to do with a mechanism for rationalizing own choices or with a more constructive approach connected with greater knowledge of one’s own educational institution. It is important to note that a positive opinion of one’s own educational institution does not necessarily mean suggestions to lower the need to gain practical knowledge and experience. It also doesn’t reduce the conviction that without additional experience graduates have faint chances on the labour market. Even more critical than in the case of professional readiness, respondents were critical of how the educational system prepares students for the employment-seeking process –critical answers reached a level of 71%. In the scope of all these questions, more critical opinions were expressed by men than by women. Graduates, persons participating in internships or working, also expressed more critical answers than the rest. In terms of expressing opinions on the educational institutions and the educational system, Poles are also more critical than Czechs or Lithuanians. Almost two thirds of all respondents (most within the region) participated in training courses, CV-writing courses and self-presentation. It may be that this constitutes a market response to their low opinions of educational institutions. This higher activeness is also connected with the size and diversity of the Polish labour market. 20 Professional experience The respondents attempt to gain skills and professional experience participating in internships related to their course of study, primarily within the home country (three quarters of respondents), participate in internships not related to the field of study (39%), employ themselves temporarily (two thirds of the respondents), work as volunteers (one third), or participate in special interest groups (almost half) or as part of the Erasmus program (every fifth person, with women generally participating more often). In terms of participating in internships, Polish students lead among their colleagues from the region. Of great interest are the educational programs offered by companies, with 60% of the test group participating in them, which constitutes the highest percentage in the region. Men are more often active in student government, academic or special interest groups. Women who took part in the survey much more often work as volunteers than men. Generally, the student mobility programs are rated positively, by 57% of respondents. Those rated as most useful are national and foreign internships related to the field of studies (over 90% of positive opinions), followed by educational programmes offered by employers (81%) and self-employment (75%). If the internships not related to the course of studies take place abroad (78% in comparison with 44% of positive opinions, women rate them higher in both cases). Women participated more often in the Erasmus program and rate it higher in terms of usefulness in the employment seeking process (63% of positive opinions by women in comparison to 48% by men). Special interest group and student organizations are rated as useful by 60% of respondents while volunteer work by 47% - in each case women rate the usefulness of such activities higher. In comparison with the previous year, the opinions on working in student government or temporary employment have dropped in terms of usefulness for seeking work. What emerges is an image of students who value highly those activities which are directly connected with their future professional career and those which increase their ‘respect’, in the popular understanding of the word. First steps into the labour market International survey of students and graduates 21 At the same time, women appear to approach the concept of gaining experience holistically, appreciating more “soft” professional experience such as volunteer work. Against the background of other states, Poles speak out more critically on the student mobility programs, positively on the programs offered by employers, internships related to course of studies, selfemployment and activity in student organizations. They are less positive on the issue of temporary work as an activity aiding in the commencement of a professional career. We are also observing a certain dependency between participation in given activities and opinions being provided on them. Zdobyte doświadczenia i ocena ich przydatności w poszukiwaniu pracy Acquired work experience and how it helped the students in looking for jobs later in life They have such an experience 100% 94% 90% 92% They consider it useful 82% 80% 75% 70% 60% 56% 60% 59% 58% 44% 50% 47% 46% 40% 30% 30% 21% 20% 22 75% 59% 57% 46% 39% 33% 28% 27% 20% 13% 9% 6% 6% Additional educational programs offered by employers (e.g. workshops, case studies, etc.) Temporary or seasonal jobs domestic Special interest group Job/internship domestic unrelated to the field of study Volunteering Student organization (e.g. AIESEC) Temporary or seasonal jobs abroad Student mobility program (e.g. Erasmus) Job/internship abroad unrelated to the field of study Student government Job/internship abroad related to the field of study Self-employment 0% Job/internship domestic related to the field of study 10% The search for internships and expectations towards them The responses of the students participating in the survey can be characterised as defining a high need for internships – only 17% are of the opinion that the number of available internships is sufficient. This does constitute a higher number than last year and, aside from Lithuania, the largest percentage within the region. Men tend to rate the availability of internships and traineeships higher than women while people who undertake a traineeship or are employed rate them better than those who aren’t working at the time. The demand for internships may be connected with the fact that 70% of respondents believe they facilitate the gaining of professional experience – this result is highest within the region. Three quarters of people who have completed an internship believe that it has helped them in their professional development. Four fifths of the respondents have at the time of studies completed an internship or were employed. The latter group had worked in three or more places. Polish students appear to be the leaders within the region. Second place belongs to Lithuania, with 67% having gained such experience. Respondents were requested to indicate the three most significant criteria for choosing an internship. The most common indication was the possibility of learning and gaining of new skills, gaining professional experience as well as a chance for later employment (78%, 62% and 51% respectively). The least common criterion for selecting an internship was a friendly atmosphere at work and the possibility of getting to know people from the given line of business. These elements have not changed since last year with certain differences however being observed between the genders, with women more focused on gaining experience, future potential employment and the gaining of international contacts. For Poles, a friendly work atmosphere is less important than gaining international contacts. Poles have however more often than other nations indicated the prestige of the employer or an attractive salary as significant factors for selection. The role of the employer’s prestige decreases with age and year of studies. Najważniejsze aspekty poszukiwanego stażu (odsetek wskazań pozytywnych) Most important features of a satisfactory internship (percentage of positive answers) 90% 80% 70% 60% 50% 40% 26% 24% 18% 13% 12% 11% Meeting people working in the industry Friendly work atmosphere 51% International contacts 62% Salary 78% 10% Flexible working hours 20% Employer's prestige 30% Opportunity to be employed by a given company Opportunity to gain professional experience Opportunity to learn and acquire new skills 0% First steps into the labour market International survey of students and graduates 23 Expectations with regard to work – a balance between the professional and private life In the process of choosing your employer how important is the work-life Możliwość prywatnego z zawodowym jest balance pogodzenia they can życia offer 8% 25% ` 67% An important advantage of an employer Not so important advantage of an employer A minor factor considered in selecting an employer 24 Similarly as in the case of criteria for selecting an internship, students were requested to indicate the three most important aspects which they had taken into account when selecting their place of employment. The responses were highly varied, with only participation in interesting projects garnering 46%. Approximately one third of people indicated the prestige of the employer, the possibility of participating in training courses, a friendly atmosphere at work and the possibility of cooperating with experts from the given line of business. Every fourth person indicated the balance between professional and private life as well as prospects for a quick promotion. The significance of salary is key for 32% of the Polish respondents. This is four percentage points higher than the average for the region. We do not observe large differences between the responses provided by women and men, however women do indicate an international work environment (16% in comparison with 10% for men) as well as the possibility of participation in training courses. Men are in turn more often interested in a high salary and the prestige of the employer. Over preceding year the only significant changes which we have observed occur in the case of responses related to “prospects for quick promotion”: last year this factor was important for 17% of respondents and is currently at 25%. When compared with the rest of the region, Poles stand out in terms of the need for a high salary and a prestigious employer, while they are less interested in potential for training courses. The possibility of maintaining a professional and private life balance was mentioned as one of the three most significant factors for choosing an employer for 25% of the respondents. Two thirds of the respondents consider the possibility of maintaining a work-life balance as a significant merit of an employer, while the same was considered as an insignificant detail for 8% of respondents. Women tend to assign greater importance to this than men (71% compared to 62%). Najważniejsze aspekty poszukiwanej pracy (odsetek wskazań pozytywnych) 25% High salary Cooperation with top experts Friendly work atmosphere Work-life balance 25% 13% 9% 8% 4% Attractive benefits 31% Independence 31% Sense of security 32% International work environment 36% Fast promotion prospects 36% Employer's prestige 46% Interesting and inspiring projects 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Attractive training possibilities Most important features of a satisfactory job (percentage of positive answers) First steps into the labour market International survey of students and graduates 25 Willingness to emigrate Jestem skłonny przeprowadzić się do innego miasta ze względu Readiness to move to different city to take up interesting job offer na ciekawą ofertę pracy 100% 90% 20% 17% 17% 16% 18% 13% 80% 70% 60% 27% 21% 16% 26% 57% 53% 50% 40% 65% 30% 65% 69% 20% 10% 0% Czech Republic Slovakia Poland Lithuania Latvia I don't know No Yes Jestem skłonny przeprowadzić się za granicę ze względu na ciekawą ofertę pracy Readiness to move abroad to take up interesting job offer 100% 90% 23% 22% 21% 27% 21% 80% 70% 16% 9% 20% 11% 13% 60% 50% 40% 61% 30% 69% 59% 60% Poland Lithuania 69% 20% 10% 0% Czech Republic I don't know No Yes 26 Slovakia Latvia At the same time as many as 69% of respondents declared a willingness to move to another city and 59% to another country in response to an interesting job offer. Men are more mobile in this respect than women, people participating in internships are more willing than those who do not. Despite the large and diverse labour market, the declared readiness to migrate in search of a professional career is very high among Polish students. The respondents in other countries of the region declared a willingness to migrate in even greater numbers. This is most likely associated with the size of the labour markets and offers for employment of young people. Such high readiness to migrate in favourable conditions of subsequent EU labour markets opening may in the near future significantly weaken the competitive advantage of Central European states. Employer contacts with students Employers contact students and advertise themselves via various means. A series of questions was asked on the attractiveness of these forms of communication. We have observed a rise in the rating of outgoing scholarships, competitions and sponsoring of events. The increase in the activeness of companies on social network websites, with a simultaneous decrease in the ratings of job fairs, company internet websites and recruitment portals, newsletters and press advertisements is most likely connected with the change in the style of media consumption and the increasing role of social media. The highest praise was won by competition organized by companies, followed by cooperation with student organizations and educational programs organized at institutions of higher education. It appears that all these three forms of contact are better known in Poland than in the remaining countries of the region. It is these forms of contact that have, most certainly, gained the most positive opinions (84%, 76% and 72% of positive opinions, respectively). Between 50% and 60% of positive responses were gained by employers’ internet websites, job fairs and recruitment portals, newsletters, student mobility program and advertisements at the universities themselves. The activeness of employers on social network websites and traditional advertisements in the printed press gained the least positive opinions. Women have generally evaluated all these forms of contact more positively. All forms of companies’ activities which are tied to benefits for students were rated higher in Poland than in other countries of the region. The exception being sponsoring of events where the opinions expressed by students from Poland were lower than those obtained in Lithuania, Latvia and higher than those from Czech respondents. Opinions on the attractiveness of contact via the widely-understood forms of media was not clear – recruitment websites, advertisements at institutions of higher learning are equally praised in Poland as in other countries of the region, employers’ internet websites generally as well with press advertisements, however, and activity on internet portals being rated higher in Poland than in Slovakia and the Czech Republic. Atrakcyjność róznych form kontaktu pracodawcy ze studentami (odsetek wskazań pozytywnych) 59% 57% Employer's lectures and educational paths at universities Employer's recruitment websites Job fairs Employer's e-mail newsletters Student mobility program 55% 53% 44% 39% 30% Job advertisements in the press 60% Sponsoring cultural events for students 66% Employer's activity in social network services 72% Advertising activities at universities 76% Recruitment portals 84% Employer's cooperation with student organizations 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Student competitions Attractiveness of communication methods between employers and students First steps into the labour market International survey of students and graduates 27 Seeking employment and internships Every third respondent in Poland (approximately 5% more than last year) is not currently seeking employment or an internship, every quarter is seeking full-time employment and every fifth is seeking an internship. Women seek part-time work slightly more often than men. It is not surprising that people studying at more senior years are more interested in full-time employment and less interested in internships, which are the domain of junior-year students. Among those seeking internships, 40% (more than in the previous year) are interested solely in paid internships – this being associated with the stage of studies. It is in this factor that Polish students are the most demanding in the entire region. Among those seeking internships or employment, nearly half had sent out one to five applications within the past 6 months, with 18% sending out over twenty. Women are in this respect somewhat more active than men and students from more senior years being more active than their younger colleagues. The respondents most often find out about job offers from internet websites of employers and recruitment portals, this approach being used by two thirds of the test group, with men however reviewing the internet websites of companies more often. Job fairs and career agencies are a source of information for approximately 30% of respondents with women making use of them more often. Information on job offers originating from press advertisements (more popular among women) and from family members is common among approximately one quarter of respondents. In comparison with the previous year employers’ internet websites and student organizations are a more popular channel of gaining information on job offers. Also in comparison with the rest of the region they are used somewhat more often in Poland. The popularity of companies’ internet websites makes Poland similar to the Czech Republic and Slovakia rather than Lithuania and Latvia, where this source finds less popularity. Similarly to Lithuania, Poland also stands out by way of frequent use of academic career centers. Poszukiwanie pracy i praktyk At present you are lookingprzez for studentów. I am not looking for job or internship 32% Paid only 40% (9% in total) Internship 22% Part-time job 18% Paid or free 60% (13% in total) Full-time job 28% 28 Student organizations as support in the employment search process Very many respondents were unable to answer questions on the usefulness of student organizations in the process of searching for employment – this concerns especially branch associations (EMSA, IFMSA, IAAS, AEGEE, BRST, ELSA), 54% of respondents being unable to evaluate their usefulness, indicating their lower recognizability. The best known association is AIESEC, the usefulness of which in job searching was positively rated by 53% of respondents. The usefulness of the NZS is positively rated by 28% and ZSP by 20% of those queried, while the latter does belong to the group of lesser known organizations. In comparison with the previous year, the ratings have not changed significantly with regard to opinions on student government (currently 30% of positive opinions compared with 24% last year). The highest ratings of usefulness among respondents from the Polish market, besides AIESEC, were received by business incubators and special interest groups. During evaluation of each of the organizations, women provided more positive answers than men – similarly as in the rating of the effectiveness of different forms of contact with employers. It is important to remember that women participate in the activities of student organizations somewhat more often and have therefore as a result a better perception with regard to the real effectiveness of working in such organizations. O cen przydatności organizacji studenckich w procesie poszukiwania pracy in looking for jobs later in life How useful do you consider the following students organisations 50% 56% 55% 60% 57% 49% 53% 40% 49% 36% 30% 34% 22% 20% 44% 42% 45% 40% 32% 32% 30% 30% 20% 10% 19% 28% 24% 24% 22% 12% 20% 6% 19% 15% AZS ZSP EMSA IFMSA IAAS NZS Student government AEGEE BEST ELSA NGO's Business incubators Special interest groups AISEC 0% Positive answers Percentage of 'do not know' answers First steps into the labour market International survey of students and graduates 29 Internet as a source of information on employers Nearly 90% of respondents concluded that the internet is a key source of information on the labour market. It is from this source that the respondents draw knowledge about employers, with three quarters using internet search engines, 70% viewing employers’ websites (more often men) or recruitment portals (more often women). Nearly half of respondents subscribe to newsletters published by employers and nearly every third visits on-line job fairs (women more often). Almost a third of respondents use services on social network portals. Podcasts, webcasts and blogs are visited by less than 6% of respondents, predominantly men. We have noted a decline in the popularity of search engines and an increase in the popularity of employers’ websites when comparing data with the previous year. Social networks are a more popular source of information on employers than in the other states of the region (with the exception of Lithuania), as well as newsletters, which are also a typically Polish domain. and every fourth grono.net. Fifteen percent has an account on LinkedIn. Men more often said they use “professional” services such as Goldenline, LinkedIn or Profeo, while women prefer “social” sites such as Facebook or Nasza Klasa. Only the Grono service is equally popular among both groups. We are noticing an increase in the popularity of Facebook (almost 16 percentage points), a drop of Nasza Klasa (by 17 percentage points) and Grono (by 8 points). Due to the national character of the social network services, we are able to only compare Facebook, which is in Poland more popular than in Latvia but less than in other countries of the region. The popularity of LinkedIn in Lithuania and Slovakia is similar to that of Poland but higher in the Czech Republic and in Latvia. Despite its enormous popularity, respondents do not wish to communicate with employers via social media, with 47% of those questioned in Poland being against it. The most popular social network service among the Polish respondents is Facebook, with 80% of the respondents using this service, half using the Nasza Klasa portal, every third person using Goldenline Internetowe źródła wiedzy o pracodawcach How do you find information on employers on the Internet? 80% 70% 60% 50% 40% 30% 30 21% 21% 18% 7% Mailing On-line job fairs On-line advertisements Corporate movies (e.g. on YouTube) 6% 4% 3% Podcasts 27% Webcasts 31% Blogs 36% Public discussion forum 46% Social networking websites 69% Industry portals 71% Newsletters subscribed on the websites of potential employers 76% Corporate recruitment website 0% Recruitment portals 10% Search engine 20% The effectiveness of forms of contact with employers 90% 80% 78% 67% 70% 66% 60% 50% 37% 40% 30% 5% 4% Letters sent to a recruitment companies by traditional mail 11% 10% Letter sent to the employer by traditional mail 20% 20% In person at the office of a recruitment company In person at the employer's office E-mails to recruitment companies E-mail sent to the employer's address 0% Internet recruitment portals Women generally rate the effectiveness of different means of contact with employers higher than men, which is most visible in the case of replying to press advertisements, which are rated very low. The greatest number of positive opinions was gained by contacts performed by way of recommendations of persons working within a company or by direct acquaintances inside companies – these methods being effective according to 85% and 88% of respondents. Equally highly rated are internships which may turn into permanent employment. Contacts from companies’ internet websites and recruitment portals gained 78% and 66% positive opinions, respectively. In comparison with the previous year we are observing small declines in the evaluation of the effectiveness of contacts from advertisements and companies’ internet websites as well as an increase in the effectiveness of contacts from recruitment portals, social media, student organizations and acquaintances. How often do you use the following methods of submitting job/internship Częstotliwość użycia różnych form kontaktu z pracodawcami applications Employers' Internet websites The rating of the effectiveness of contact with employers is connected with the frequency of using different channels of interaction. The most popular are internet applications, whether directly to companies by way of websites and e-mail or using recruitment portals (over two thirds of respondents stating that they use this means of contact often or very often). E-mail contact with recruitment firms is often used by a third of the respondents with 20% paying visits in person. Women more often use recruitment portals and send e-mails to employment agencies. Answers "often" and "very often" Poles tend to believe in the effectiveness of direct contacts such as internships, student organizations or acquaintances as a form of support in seeking employment and rate them more positively than their colleagues from other countries of the region, with a larger percentage of respondents on the Polish market than in other countries of the region. The Polish respondents, however, place less trust in the effectiveness of contacts from job fairs and press advertisements.. First steps into the labour market International survey of students and graduates 31 Demotivators What demotivates respondents most towards sending out applications is the lack of any reply from employers to earlier applications – this answer being chosen by 50% of respondents (most in the region). Sixteen percent indicated unfavourable opinions of acquaintances about a given company. We do not observe in this case significant differences between genders, with the order of domotivating factors unchanged since last year, although a year ago the lack of reaction from companies was indicated by 55% of those surveyed. The strong competition on the market as a factor demotivating applications in Latvia and Lithuania and much higher than on remaining markets (29%, 23% in comparison with 8% in Poland, 7% in the Czech Republic and 6% in Slovakia). 32 Salary expectations The mean gross salary expected for a 40-hour week internship by respondents from the Polish market is equivalent to 2,199 zł gross, while the expectations of men are higher than those of women (2,338 zł compared to 2,123 zł). Fifty percent of those surveyed would be satisfied with a amount lower than 1,988 zł and 17% expect more than 2,783 zł. These salaries are higher than those which according to the respondents are prevalent on the market (generally the mean values equivalent to 1,706 zł, 1,650 zł according to women and 1,773 zł according to men). As can be seen, the estimated remunerations in the eyes of women and men are lower than those of the expected salaries for internships. Those who are not employed or on an internship have lower expectations than those already employed. With reference to the first salary respondents on the Polish market estimate it to be the mean equivalent of 2,290 zł gross (it is lower according to women than to men: 2,171 zł and 2,437 zł, respectively), while their expectations from their first employment are those of approximately 2,998 zł (2,779 zł according to women, 3,261 zł according to men). In comparison with other states of the region the estimated gross salary for an internship is in Poland lower than in the Czech Republic, where it amounts to 2,191 zł and in Slovakia, where it stands at 1,948 zł, with a similar situation presenting itself in estimated salaries (3,062 zł in the Czech Republic and 2,899 zł in Slovakia). Szacowane i oczekiwane wynagrodzenie za staż versus expected salary The average gross salary (according tobrutto respondents) w wymiarze 40 godzin tygodniowo 4 for an internship (40h/week) 3 000 € 2 500 € 2 415 € 2 342 € 2 191 € 2 199 € 1 948 € 2 000 € 1 948 € 1 946 € 1 728 € 1 707 € 1 673 € 1 500 € 1 000 € 500 € 0€ Czech Republic Slovakia Poland Lithuania Latvia Estimated salary Expected salary The average gross salary (according to respondents) versus expected salary Szacowane wynagrodzenie brutto za pierwszą pracę 4 for the firsti oczekiwane job (40h/week) w wymiarze 40 godzin tygodniowo 4 000 € 3 500 € 3 387 € 3 380 € 3 060 € 3 000 € 2 996 € 2 899 € 2 345 € 2 292 € 2 500 € 2 076 € 2 027 € 1 765 € 2 000 € 1 500 € Polish respondents are in terms of remuneration expectations somewhat higher than those of Lithuanian and Latvian respondents (the equivalent of 1,948 zł and 1,948 zł for an internship, 2,346 zł and 2,076 zł for employment respectively) as well as slightly below the Czechs and Slovaks (equivalent of 2,414 zł and 2,342 zł for internship, 3,380 zł and 3,388 zł for employment respectively).4 4 1 000 € 500 € 0€ Czech Republic Slovakia Poland Lithuania Latvia Estimated salary Expected salary The people surveyed provided answers expressed in Euros. All amounts have been converted according to the exchange rate of the National Bank of Poland (NBP) as of 28.02.2011. First steps into the labour market International survey of students and graduates 33 Characteristics of the surveyed group – attitudes and opinions As stated earlier, the internet is a key source of information about the employment market for nearly 90% of those surveyed. Half of the respondents are of the opinion that companies do not fully appreciate the role of the social media in contacts with potential employees (although, comparing these answers to the previous year, this opinion has improved). Those surveyed appreciate the role of experience in gaining employment – four fifths are of the opinion that a graduate without professional experience stands a small chance on the labour market. Greatly appreciated is also experience gained abroad – almost 60% of respondents stating that it is key to career development. It appears that experience gained via internships and traineeships is at least as important and sometimes even more significant than the studies themselves. On the other hand, almost everyone (especially women) are of the opinion that in the case of a first job the opportunities for professional development offered by the employer are as equally important as salary. They adopt a logical approach to choosing an employer, with 31% disagreeing with the statement that a dream employer is an enterprise known from the media. A lower number (65%) than last year places emphasis on the corporate social responsibility of the business and evaluates socially responsible employers as more interesting. Women are more sensitive to these issues. 34 Although three fourths of the respondents said they would be inclined to work 10-12 hours daily in order to gain a promotion or a raise, at the same time 83% said that family is for them most important, while 64% said that a hobby and friends are an important element of their life. What is interesting is that men agree more with all the above statements. In comparison with last year, the percentages of those agreeing with these statements has also risen. The clear aspirations towards maintaining a work-life balance, which is characteristic of the Y generation, is confirmed by most of those surveyed. This trend means that enterprises are being faced by demanding employees who expect an open, individualized and flexible approach to work and career development. They wish to invest in development and promotion but it is not an unconditional investment and their only goal in life. Employers should keep that in mind especially given the context of a fast-approaching demographic decline. Dialogue with the new generation of employees will require adjusting the companies’ internal work organization to the employees’ expectations. Contacts Authors Marketing contact Halina Frańczak Marketing Director Poland and Baltic cluster Deloitte Poland Tel.: +48 (22) 511 08 11 E-mail: hfranczak@deloitteCE.com Maciej Jesionowski Marketing Manager Deloitte Poland Tel.: +48 664 199 198 E-mail: mjesionowski@deloitteCE.com Krzysztof Kwiecień HR Director Poland and Baltic cluster Deloitte Poland Tel.: +48 (22) 511 08 11 E-mail: kkwiecien@deloitteCE.com Bartosz Dziendziel Marketing Deloitte Poland Tel.: +48 (22) 511 06 17 E-mail: bdziendziel@deloitteCE.com dr Tomasz Rostkowski Department of Human Capital Development Warsaw School of Economics Tel.: +48 (22) 564 94 50 E-mail: tomasz.rostkowski@frkl.pl First steps into the labour market International survey of students and graduates 35 Prizes for students delivered by Logitech Logitech – information Logitech is a world leader in products that connect people to the digital experiences they care about. 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