Cisco WebEx Connect Administrator`s Guide

Transcription

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Download Link
English
http://support.webex.com/webexconnect/67/orgadmin/en_US/pdf/WebEx_Conn
ect_Administrator_Guide.pdf
French
http://support.webex.com/webexconnect/67/orgadmin/fr_FR/pdf/WebEx_Conne
ct_Administrator_Guide.pdf
German
http://support.webex.com/webexconnect/67/orgadmin/de_DE/pdf/WebEx_Conn
Spanish
http://support.webex.com/webexconnect/67/orgadmin/es_ES/pdf/WebEx_Conn
Italian
http://support.webex.com/webexconnect/67/orgadmin/it_IT/pdf/WebEx_Connec
t_Administrator_Guide.pdf
Japanese
http://support.webex.com/webexconnect/67/orgadmin/ja_JP/pdf/WebEx_Conne
Simplified
Chinese
http://support.webex.com/webexconnect/67/orgadmin/zh_CN/pdf/WebEx_Conn
Language
Download Link
English
http://support.webex.com/webexconnect/65/orgadmin/en_US/pdf/WebEx_Conn
Language
Download Link
French
http://support.webex.com/webexconnect/65/orgadmin/fr_FR/pdf/WebEx_Conne
German
http://support.webex.com/webexconnect/65/orgadmin/de_DE/pdf/WebEx_Conn
Spanish
http://support.webex.com/webexconnect/65/orgadmin/es_ES/pdf/WebEx_Conn
Italian
http://support.webex.com/webexconnect/65/orgadmin/it_IT/pdf/WebEx_Connec
t_Administrator_Guide.pdf
Japanese
http://support.webex.com/webexconnect/65/orgadmin/ja_JP/pdf/WebEx_Conne
Simplified
Chinese
http://support.webex.com/webexconnect/65/orgadmin/zh_CN/pdf/WebEx_Conn
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Component
IM Only
IM With Spaces
Windows XP SP3
Operating System
Windows XP SP3
Windows Vista 32Windows Vista 32-bit
bit
Windows 7 (32-bit or
Windows 7 (32-bit
64-bit)
or 64-bit)
Cisco Unified
Communications
Integration for Cisco
Cisco WebEx Connect
Windows XP SP3
Windows Vista 32-bit
Windows 7 (32-bit or 64bit)
CPU
Intel Pentium
Processor
1.5 GHz Intel Pentium M
Intel Pentium processor Centrino (for laptop
computer)
(1.8 GHz
recommended)
2.4 GHz Intel Pentium IV
(for desktop computer)
Disk Space
80 MB
80 MB
120 MB
RAM
512 MB (1 GB
recommended)
1 GB
1GB; 2 GB (for Windows
Vista)
Browser
Internet Explorer 7
Internet Explorer 7 or 8
or 8
Mozilla Firefox 3.0 or
Mozilla Firefox 3.0
3.5
or 3.5
Safari 4.0 for MAC
Safari 4.0 for MAC
I/O Ports
USB 2.0 (for video USB 2.0 (for video
camera)
camera)
Internet Explorer SP2 for
XP
Internet Explorer 7 for
Vista
Mozilla Firefox or 3.5
Safari 4.0 for MAC
USB 2.0 (for video
camera)
Component
IM Only
IM With Spaces
Cisco Unified
Communications
Integration for Cisco
Cisco WebEx Connect
Microsoft Outlook
2003 or 2007
Microsoft Outlook 2003
or 2007
Microsoft Outlook 2003 or
2007
Email Program
Make sure you have
the selected the
Cisco WebEx
Connect setting that
allows you to
integrate with
Microsoft Outlook.
Full duplex sound card
and a headset
Audio
Full duplex sound
card and a
headset
Full duplex sound card
and a headset
Your organization must
have Cisco Unified
Communications Manager
(CUCM) already deployed
and available. Contact
your CUCM system
administrator to obtain
account and server
information. Unit
ServerlUnity Connection
server must be available
to use voicemail services.
VoIP codec: iSAC from
Global IP Sounds Inc
Video
Note:
At least 1.8 GHz
CPU, 800x600
resolution, 256
colors or more,
and a webcam
At least 1.8 GHz CPU,
At least 1.8 GHz CPU,
800x600 resolution, 256
800x600 resolution, 256 colors or more, and a
colors or more, and a
webcam.
webcam
Video codec: H.264 AVC.
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webex.com
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webexconnect.com
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webex.com
webexconnect.com.
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66.163.32.0 – 66.163.63.255
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209.197.192.0 - 209.197.223.255
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http://msdl.microsoft.com/download/symbols/index2.txt
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http://msdl.microsoft.com/download/symbols/wininet.pdb/
9241CE8FD46D4D28B0C1AAA596FD93222/wininet.pdb
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webex.com, webexconnect.com, and
webex.com
webexconnect.com
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slogin.oscar.aol.com
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https://aimpro.premiumservices.aol.com/cc/ClientConfigu
rationWS.jws
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components.premiumservices.aol.com
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aimpro.premiumservices.aol.com
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radaol-prod-web-rr.streamops.aol.com
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66.163.32.0 – 66.163.63.255
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209.197.192.0 - 209.197.223.255
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Item
Port Type
Port Number
A/V Server port
TCP
80 and 443
UDP
5101
Item
Port Type
Port Number
STUN server
TCP
80
UDP
8070/8090
TCP
Random
UDP
Random
P2P port
Note:
Typically, when a Cisco WebEx Connect user starts an audio or video call, the Cisco WebEx
Connect client first attempts to establish a direct connection to another user's Cisco WebEx
Connect client. Direct connections are possible if the other user is on the same network and is not
separated by a firewall. If a direct connection is established, then the P2P ports listed in the table
are used for audio and video communication.
If a direct connection cannot be established (due to a firewall or other network device), the Cisco
WebEx Connect client will establish a connection to a Cisco WebEx server for audio and video
communication. The Cisco WebEx Connect client will first attempt to connect to the server using a
UDP port. If the port connection cannot be established (due to firewall restrictions), the Cisco
WebEx Connect client will then establish a server connection using the TCP ports listed in the
table.
P2P
Bandwidth
Remarks
VGA
500 Kbps-1.5
Mbps with an
average of
800 Kbps
Average bandwidth is about 800 Kbps.
Depending on how quickly the object is
moved in front of the camera, the
bandwidth may touch 2 Mbps.
QVGA
200 Kbps-500 N.A
Kbps
QCIF
0 Kbps - 200
Kbps
Resolution
Note:
N.A
acme.com
mysupplier.com
acme.com
mysupplier.com
acme.com
mysupplier.com
acme.com
mysupplier.com
_xmpp-server._tcp.acme.com. IN SRV 5 0 5269
s2s.acme.com.webexconnect.com
Notes:
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_xmpp-client._tcp.acme.com. 86400 IN SRV 5 0 5222
c2s.acme.com.webexconnect.com
Notes:
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Important:
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https://<WAPIserver>/wbxconnect/sso/acme.com/orgadmin.app
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https://swapi.webexconnect.com/wbxconnect/sso/acme.com/orgadmin.
app
where acme.com is the Cisco WebEx Connect Organization enabled with Single Sign On
integration.
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Note:
User
Add and configure user information.
Configuration
Configure settings for various features of Cisco WebEx Connect such as
general information about your organization, domains, password
enforcement, user provisioning, IM settings, and additional services like
IM federation, IM archiving, and unified communications.
Policy Editor
Set policies and rules for users.
Group
Assign group policies.
Report
View usage reports on users.
About
View Cisco WebEx Connect version information.
Help
View Cisco WebEx Connect documentation.
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List by
Definition
All Users
Enter at least one letter of the user's first or last name. All active users
with a name matching those letters are displayed in the search results.
Employee ID
Enter the exact employee ID of the user.
Inactive Users
Select Inactive Users and click Search to view all inactive users. To
narrow down the search results, specify the starting letters of the user's
first name or last name.
Administrators
Select this option and click Go to display all users with the Org
Administrator privilege. You cannot search for Administrators.
This option is displayed only if you Cisco WebEx Connect Organization is
integrated with Cisco WebEx Meeting Center.
Meeting Users
Logged Users
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Select Meeting Users and click Go to view all users that have a Cisco
WebEx Meeting Center account. In thi case, you cannot search for users
who don't have a Cisco WebEx Meeting Center account.
Select Logged Users and click Go to view all users whose IM sessions
are currently being logged for archival. The search results also show the
archiving endpoint these users are associated with.
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Notes:
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The Meeting Account check box will be selected by default if you have enabled
Automatically enable Meeting account when creating a new user in the Meetings
screen. In such a case, you cannot clear the Meeting Account check box. For more
information, see Enabling Tightly Coupled Integration for a New Cisco WebEx Connect
Deployment with an existing Cisco WebEx Meeting Center deployment (on page 80).
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When the Meeting Account check box is selected, it means a corresponding Cisco
WebEx Meeting Center account will be created for this user.
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Last export: 2009-06-24 09:02:01
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Note:
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You cannot enter or edit the Company name. This name is the same that you provided
at the time of purchasing Cisco WebEx Connect.
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Contact information such as address and business phone is for information purposes.
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The Notification Email address is the Org Administrator's email address by default. You
can change it to any other email Id including a distribution list.
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acme.com, mydomain.net, myorg.com
acme.com,
docs.mydomain.net, prod.myorg.com
acme.com
customeracme.com, vendoracme.com
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Domains(s)
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You cannot edit user license information and the Storage Purchased information.
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The total amount of storage you have already used is indicated by Storage Used. Total
storage used includes space consumed by files and persistent chat in all spaces created
by users in your Connect Organization.
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Space used up for storing NBR (Network based recording) is not calculated for
computing the storage used.
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The IM Logging User Licenses Purchased and IM Logging User Licenses Used
fields are displayed if your organization has purchased the IM Archiving feature. For
more information, see Setting up IM Archiving (on page 101).
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Notes:
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By default, storage enforcement is not enabled for each user. In such a case, storage is
used based on the ―First Come First Served‖ basis until the total storage utilization
reaches the licensed storage limit.
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When storage enforcement for each user is enabled, the Org Administrator can specify a
default storage limit when creating new users.
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When you change this value, it does not change the storage limit that you have specified
for a user in the Add User or Edit User dialog box
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%USERNAME%
Note:
Email Template
Variables and Macros
%USERNAME%—The name of the user.
Welcome Message—Default email contains
links to reset password, download the client,
documentation, and community links.
%CLIENTDOWNLOADURL%—The URL that
takes the user to the welcome message.
%NEWPASSWORDURL%—The new password
variable.
%SPACEOWNER%—Name of the Space owner
Space Invitation Message—Connect User— %SPACENAME%—Name of the Space
Default template includes information on how to
%USERDEFINEDMESSAGE%—Text entered
get to the Space and link to the community.
by the Space owner at the time of creating the
Space
%SPACEOWNER%—The name of the Space
owner.
Space Invitation Message Non-Connect
User—Default template includes information on
where to get a Cisco WebEx Connect account,
how to open a new Space, and link to the
community.
%SPACENAME%—The name of the Space.
%USERDEFINEDMESSAGE%— Text of any
message that the Cisco WebEx Connect user
enters.
%REGISTERURL%—URL where the user can
register as a Space user
Get or Reset Password Email—Email is sent
when Cisco WebEx Connect Administrator
resets password.
%NEWPASSWORDURL%—URL that will take
the user to reset password.
Email Template
Variables and Macros
%UserMessage%—The message the user
writes.
Notify Space Members Email—Default
template for manual notifications sent from
within Spaces.
%ObjectLink%—The URL that takes the Space
member to a particular location specified by the
user.
%SpaceName%—The name of the user's
Space.
Add to Public Library Request—A request to
copy an application to the public library.
Deny Add to Public Library Request—A
denied request to add to an application to the
public library.
%USERNAME%—The name of the user.
%APPNAME%—The name of the application to
copy to the library.
%APPNAME%—The name of the application to
copy to the library.
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www.webex.com/go/wc
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Select
1
2
Allow users to set "Automatically
accept all group chat invitations"
Automatically accept all group
chat invitations
To
When you enable this option, the Automatically accept all
group chat invitations check box is shown in the Cisco
WebEx Connect client.
If you disable this option, the Org Administrator directly
controls the value of Automatically accept all group chat
invitations in the Cisco WebEx Connect client. Users will
not see this option in the client.
Allows users to specify in the Cisco WebEx Connect client
whether they want to turn on (or off) the option to
automatically accept all group chat invitations.
This option will be grayed out if Allow users to set
"Automatically accept all group chat invitations" is
selected.
Allows the Org Administrator to directly control the behavior
of Add Contact requests. If this option is not selected,
users will have no control over how contact requests are
handled and will not see this option in the Cisco WebEx
Connect client.
3
Allow users to set "Options for
contact list requests"
The various options for handling contact list requests are
each described from 4—7 below. The Org Administrator
can select only one of the options described in 4—7 below.
If this option is selected, users will see the various options
to control the behavior of Add Contact requests in the
Cisco WebEx Connect client. The Org Administrator will
see options 4 -7 grayed out.
4
5
Accept requests automatically
from all contacts
Accept requests automatically
from contacts in my organization
If this option is enabled all Add Contact list requests will
automatically be accepted.
"Options for contact list requests" is selected.
If this option is selected, Add Contact requests from all
contacts within the user's Cisco WebEx Connect
Organization and whitelisted domains will be automatically
accepted.
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Prompt me for each request
If this option is selected, the user needs to either confirm or
reject each contact request regardless of whether the
contact is external or belongs to the same Cisco WebEx
Connect Organization.
Select
To
All Add Contact requests will be automatically denied.
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4
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2
Deny all requests automatically
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Select
To
Allows the Org Administrator to directly control whether
users can see contact pictures.
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2
If the Org Administrator does not select this option, the
Allow users to set "Show
Show contact pictures in my contact list check box is
contact pictures in my contact not shown in the Cisco WebEx Connect client.
list"
If the Org Administrator selects this option, the Show
contact pictures in my contact list check box is shown in
the Cisco WebEx Connect client and users can specify
their preferences for showing contact pictures.
Show contact pictures in my
contact list
If this option is selected, contact pictures are displayed in
the users' contact list on the Cisco WebEx Connect client.
Contact pictures are displayed at the right side of the
contact name.
This option will be grayed out if Allow users to set "Show
contact pictures in my contact list" is selected.
3
quick contacts"
Enables the Org Administrator to directly control whether
users can see the Quick Contacts group in the Cisco
Select
To
If the Org Administrator does not select
this option, the Show quick contacts
check box is not shown in the Cisco
If the Org Administrator selects this
option, the Show quick contacts check
box is shown in the Cisco WebEx
Connect client and users can specify
their preferences accordingly.
4
Show quick contacts
If this option is selected, Quick Contacts are shown in the
users' contact list on the Cisco WebEx Connect client.
Quick Contacts is a way of grouping your contacts in the
Cisco WebEx Connect client.
quick contacts" is selected.
Allows the Org Administrator to directly control whether
users can see the Observer Group in the Cisco WebEx
Connect client.
5
If the Org Administrator selects this option, the Show
observer group on my contact list check box is shown
observer group on my contact
the Cisco WebEx Connect client and users can specify
list"
their preferences accordingly.
If the Org Administrator does not select this option, the
Show observer group on my contact list check box is
not shown in the Cisco WebEx Connect client.
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Show observer group on my
contact list
Selecting this option shows the Observer Group in the
Cisco WebEx Connect client. The Observer Group is a
special grouping of your contacts in the Cisco WebEx
Connect client.
observer group on my contact list" is selected.
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Tightly Coupled Integration
Loosely Coupled Integration
All Cisco WebEx Meeting Center users
are required to have a Cisco WebEx
Connect account. Provides the "Click-tomeeting" experience to users with no
additional settings
Provides the "Click-to-meeting" experience to users
with no additional settings
Provides a Single point of User
Provisioning, User Password
Management, and User Administration
Cisco WebEx Connect and Cisco WebEx Meeting
Center are managed as independent services. Not all
Cisco WebEx Connect users need to have a Cisco
WebEx Meeting Center account and vice-versa.
Enables use of just one set of login
credentials across both Cisco WebEx
Connect and Cisco WebEx Meeting
Center
Users can continue to use their Cisco WebEx Meeting
Center login credentials for logging into Cisco WebEx
meetings web site.
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Integration
Scenario
Cisco WebEx Connect
Cisco WebEx Meeting Center
1
New deployment
New deployment
2
New deployment
Existing deployment. The enterprise
already has a fully functional deployment
of Cisco WebEx Meeting Center.
3
Existing deployment. The
enterprise already has a fully
New deployment
functional deployment of Cisco
WebEx Connect.
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Item
Requirement
Cisco WebEx Connect
Version 6 or later
client
Version T27L with Service Pack 9. Note that you can integrate only one
Cisco WebEx Meeting Center site with Cisco WebEx Connect.
Cisco WebEx Meeting
Center
To know which version of Cisco WebEx Meeting Center you are currently
running, type the URL of your Cisco WebEx Meeting Center in the
address bar of your Browser in the following format:
https://[sitename].webex.com/version/wbxversionlist.do
?siteurl=[sitename]
Alternatively, contact your Cisco WebEx sales representative to obtain the
version.
XML API version 5.3.0 or later
Organization
Note:

A Single Sign On enabled Cisco WebEx Connect Organization can
only be integrated with a Single Sign On enabled Cisco WebEx
Meeting Center site.
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A non-Single Sign On enabled Cisco WebEx Connect Organization
can only be integrated with a non-Single Sign On enabled Cisco
WebEx Meeting Center site.
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Column Header Name
What to do
UserName
Delete
FirstName
Rename to firstName
Column Header Name
What to do
LastName
Rename to lastName
Email
Rename to email
Address1
Rename to address1
Address2
Rename to address2
City
Rename to city
State/Prov
Rename to state
Zip/Postal
Rename to zipCode
Country/Region
Rename to country
PhoneCntry
Rename to phoneBusinessCountryCode
PhoneLocal
Rename to phoneBusinessNumber
CellCntry
Rename to phoneMobileCountryCode
CellLocal
Rename to phoneMobileNumber
All tracking codes
Rename to "TC1," "TC2," and so on depending on
how many tracking codes you have defined.
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t27lc65.qa.webex.com
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Note:
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t27lc65.qa.webex.com
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webex.com,
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Item
Requirement
Cisco WebEx Connect
Version 5.1 or later
client
Version T26L with Service Pack EP 20
or
Version T27L with Service Pack 9
Cisco WebEx Meeting
Center
To know which version of Cisco WebEx Meeting Center you are currently
running, type the URL of your Cisco WebEx Meeting Center in the
address bar of your Browser in the following format:
https://[sitename].webex.com/version/wbxversionlist.do
?siteurl=[sitename]
Alternatively, contact your Cisco WebEx sales representative to obtain the
version.
Organization
Note:

A Single Sign On enabled Cisco WebEx Connect Organization can
only be integrated with a Single Sign On enabled Cisco WebEx
Meeting Center site.

A non-Single Sign On enabled Cisco WebEx Connect Organization
can only be integrated with a non-Single Sign On enabled Cisco
WebEx Meeting Center site.
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Notes:
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You can specify up to two backup servers for the TFTP server and one backup server
each for the CTI and CCMCIP servers. Enter the appropriate IP addresses for each
Backup Server.

For detailed information about the TFTP, CTI, and CCMCIP servers, see CUCI-Connect
Configuration Guide located at
http://www.cisco.com/en/US/products/ps10627/tsd_products_support_series_home.html.
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Publishing the first SRV record enables your users to communicate with users of public
XMPP networks.

Publishing the second SRV record enables your users to use third party XMPP clients
and connect to your Cisco WebEx Connect domain
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Option
Description
Enter the Media Access Control (MAC) address that identifies Cisco
Unified IP Phones (hardware phones only).
The Media Access Control (MAC) address is a unique, 12-character
hexadecimal number that identifies a Cisco Unified IP Phone or other
hardware device. Locate the number on a label on the bottom of the
phone (for example, 000B6A409C405 for Cisco Unified IP Phone
7900 family of phones or SS-00-0B-64-09-C4-05 for Cisco IP Phone
SP 12+ and 30 VIP).
Do not enter spaces or dashes and do not include the "SS" that may
precede the MAC address on the label.
For information on how to access the MAC address for your phone,
refer to the Cisco Unified IP Phone Administration Guide for Cisco
Unified Communications Manager that supports your phone model.
MAC Address
Cisco Unified Communications Manager converts the MAC address
for each device by

Dropping the first two digits of the MAC address

Shifting the MAC address two places to the left

Adding the two-digit port number to the end of the MAC address
(to the right of the number)
EXAMPLE
MAC Address for the Cisco VG248 is
000039A44218
the MAC address for registered port 12 in the
Cisco Unified Communications Manager is
0039A4421812
Device Name
Enter a name to identify software-based telephones, H.323 clients,
and CTI ports. The value can include 1 to 15 characters, including
Option
Note:
1
Note:
2
3
Description
alphanumeric characters, dot, dash, and underscores.
Note:




Note:
1
2
Select the server from this list.
3
4
1
2
3
1
2
3
1
2
3
4
Note:




Name/Description
Number
Number of Total Digits
Begins With Digits
to be Removed
Prefix
with Pattern
International 12 Digit
+
12
1
9011
+
13
1
9011
+
14
1
9011
+
15
1
9011
Local 7 Digit
7
XXX-XXXX
Local 10 Digit
(510) XXX-XXXX
National 10 Digit
(XXX) XXX-XXXX
National 11 Digit
1(XXX) XXX-XXXX





510
10
9
3
9
10
91
11
9
1
2
3
Note:
1
2
3
4
5
6






Configuration Files
and Folders
Description
\Data\Outbound
folder
Outbound call log for the end user
\Log folder
Application log files
clicktocall.xml
file
Application settings for the user
ClickToCallPhones
List of unsupported phone models
.xml file



clicktocall.log

MSclicktocall.log

OCclicktocall.log

PMclicktocall.log
clicktocall.log.1, clicktocall.log.2
Error message
Problem and recommended action
A connection error
occurred. Please
ensure Click to Call is
running

A call was attempted using the Click to Call functionality when the
Click to Call application is not running.

Ask the end user to restart the Click to Call application.

The Cisco Unified Communications Manager directory service may
be down.

Allow a short time lapse and retry your connection. If the error occurs
again, contact your Cisco Unified Communications Manager system
administrator.

An internal error occurred in the WebDialer application.

Contact your Cisco Unified Communications Manager system
administrator.
A directory error
occurred. Please
contact your phone
administrator
A service error
occurred. Retry the
call. If the problem
persists, please
contact your phone
administrator
Error message
Cannot make call.
Please ensure Click to
Call is running

Click to Call cannot
find Cisco IP

Communicator. Please
ensure it is running or
select another phone

Click to Call is not fully
configured

Ask the end user to restart the Click to Call application.
Ask the end user to verify that their Cisco IP Communicator soft
phone is running properly, or to select a phone to use with the Click
to Call application.
One or more mandatory fields in the sign-in screen have been left
blank.
Ask the end user to enter the missing information in the sign-in
screen, and retry the login.

The end user dialed the wrong number, or you have not applied the
correct dial rules.

Check that the Cisco WebDialer service is configured to use the
application dial rules on Cisco Unified Communications Manager.
Login failed. Please
make sure your user
name and password
are correct

Provide the end user with the correct username and password for the
Cisco Unified Communications Manager server.

Ask the end user to enter this username and password in the Login
screen, and retry the login.
No phone is available.
Please contact your
phone administrator

Ask the end user to verify and refresh the phone preferences in the
Phones screen of the Click to Call Preferences.
No phone has been
selected for use with
Click to Call. Please
select a phone

The end user has no phone selected to use with the Click to Call
application.

Ask the end user to select a phone to use with the application from
the Click to Call.

Cisco WebDialer service sends this error. Contact your
Cisco Unified Communications Manager system administrator.
Service is temporarily
unavailable. Retry the
persists, please
contact your phone
administrator

The Cisco Unified Communications Manager service is overloaded. It
has reached its throttling limit of two concurrent sessions.

administrator.
The service is
overloaded. Retry the

The Cisco Unified Communications Manager service is overloaded. It
has reached its throttling limit of two concurrent sessions.
Destination cannot be
reached
Proxy authentication
rights could not be
found. Please contact
your phone
administrator
Error message
persists, please
contact your phone
administrator

administrator.
The URL you
requested is not
available. Please
contact your phone
administrator

Provide the end user with the correct Cisco Web Dialer and/or Device
Query service IP address.

Ask the end users to enter this information in the sign-in screen, and
retry the login.

This is an error sent from the Cisco WebDialer service. Contact your
<Number> cannot be
converted to a valid
phone number

The phone number the end user has entered is invalid.

Ask the end user to edit the phone number and try again.
The maximum phone
number length is 32
digits

The phone number the end user has entered is too long.

Ask the end user to edit the phone number and try to make the call.
The XML command is
not available in the
request. Please
contact your phone
administrator
Invalid XML command.

Please contact your
phone administrator
Cisco WebDialer

service cannot be
found. Please ensure

you entered the correct
address
The call failed. Please
ensure you are logged
into your Extension
Mobility device. If the
problem persists
contact your phone
administrator
Cisco WebDialer service sends this error. Contact your
Provide the end user with the correct Webdialer server address.
Ask the end user to enter this server address in the Login screen,
and retry the login.

A call request is already in progress or the Cisco WebDialer service
could not get a line on the phone device from the CTI.

Wait a few moments and then retry your connection. If the error
occurs again, contact your Cisco Unified Communications Manager
system administrator.
1
2
3
4
5
1
2
3
4
5
6
5
Note:
1
2
3
4
5
6
7
8
1
2
3
4
5
Note:
6



7
8
9
10






Note:
11
Notes:

Only the end-to-end encryption policy is not enabled by default. The Org Administrator needs
to explicitly enable this policy. Administrators then need to create policies only if specific
capabilities for all the users or specific groups of users need to be disabled.

Policy actions cannot be enforced on users using third-party XMPP IM clients.
Policy Action
Description
Impact
Default Value
External File
Transfer
Controls file transfer
in an IM session
between Connect
Organization users
and users outside
the Organization.
Setting this policy action to FALSE
will stop all file transfers between
the Connect Organization users
and external users, including multiparty IM sessions with at least one
external user.
TRUE
Internal File
Transfer
Controls file transfer
in an IM session
between Connect
users within the
Organization.
will stop all internal file transfers.
TRUE
Controls IM sessions
between users in the
Connect
Organization and
Setting this policy action to FALSE TRUE
will stop all IM sessions between
users in the Connect Organization
and users outside the Organization.
External IM
When this policy action is not
explicitly set to FALSE, all the
users within the Connect
Organization will have the ability to
exchange files with the internal
users.
Policy Action
Description
users outside the
Organization.
Impact
This will also stop all dependent
services like voice, video, and
VOIP.
Default Value
External VOIP
Controls VOIP
communications in
IM sessions
between users in the
Connect
Organization and
users outside the
Organization
will stop all VOIP communications
in IM sessions between users in
the Connect Organization and
users outside the Organization.
However, other services like textbased IM sessions and file
transfers will be available
TRUE
Internal VOIP
Controls VOIP
communications in
IM sessions
between users
within the Connect
Organization.
will stop all VOIP communications
in IM sessions between users
within the Connect Organization.
However, other services like textbased IM sessions and file
transfers will be available.
TRUE
use VOIP communications in IM
sessions.
External Video Controls video
services in IM
sessions between
users in the Connect
Organization and
users outside the
Organization
will stop all video services in IM
sessions between users within the
Connect Organization and users
outside the Organization. However,
other services like text-based IM
sessions and file transfers will be
available.
Internal Video
will stop all video services in IM
sessions between users within the
Connect Organization. However,
other services like text-based IM
sessions and file transfers will be
available.
Controls video
services in IM
sessions between
users within the
Connect
Organization.
use video communications in IM
sessions.
TRUE
Policy Action
Description
Impact
Default Value
Local Archive
Controls the ability
of the user to locally
archive IM text
messages.
prevents users from locally
archiving IM text messages.
TRUE
In the Cisco WebEx Connect client,
the following option is disabled:
Edit >Settings>General
IM>Message Archive.
If you are upgrading from Cisco
WebEx Connect version 5.x to 6.x,
the chat history archive stored on
the users' local computers will be
deleted and cannot be recovered.
We recommend that the Org
Administrator communicates this to
all the users of the Cisco WebEx
Connect Organization. Additionally,
users need to backup their
individual chat archives before
Cisco WebEx Connect is upgraded
to a newer version.
Join
Workspace
Join External
Workspace
of users to join a
Workspace within
the Connect
Organization.
prevents users from joining a
Space within the Connect
Organization.
of users within the
Connect
Organization to
accept an invitation
to join a Space
external to the
Connect
Organization. In
addition, this policy
action controls the
ability of these users
to become a
member of Spaces
outside the Connect
Organization.
prevents users within the Connect
Organization from accepting an
invitation to join a Space external to
the Connect Organization. Users
can only view and delete the
invitation. Additionally, the Org
Administrator is not notified of such
invitations to take a decision.
External
Desktop Share of users within the
Connect
TRUE
explicitly set to FALSE, users can
accept an invitation to join a Space
within the Connect Organization.
Organization from sharing their
TRUE
Policy Action
Internal
Desktop share
Workspace
Feature
Description
Organization to
share their desktop
with users outside
the Connect
Organization.
Impact
(local) desktop with users outside
the Connect Organization.
of users within the
Connect
Organization to
share their desktop
with other users
within the Connect
Organization.
Organization from sharing their
desktop with other users within the
Connect Organization.
of users (inside or
outside the
Organization) to
view Spaces.
prevents users from viewing
Space-related features. Typically,
the Spaces feature including the list
of Spaces, and invitation to join
Spaces will be disabled.
Enables/Disables
Space related
features. When this
policy is disabled,
the user does not
see any Space
related information
in the client
Automatic
Updates
Controls the
behavior of sending
notifications to users
whenever a new
upgrade is available
for the Cisco WebEx
Connect client.
Invite Users To Controls the ability
Default Value
share their (local) desktop with
users outside the Connect
Organization.
TRUE
share their desktop with other
users inside the Connect
Organization.
view and work with all Space
features.
Note If this policy action is set to
FALSE, the Join Workspace and
Join External Workspace policy
actions will be disabled by default.
does not send notifications to users
whenever a new upgrade is
available for the Cisco WebEx
Connect client.
However, it is recommended to set
this policy action to TRUE so that
users will be notified when an
upgrade is available. This makes
the upgrade process simple and
ensures that users always use the
latest version of Cisco WebEx
Connect.
TRUE
Policy Action
Workspace
Description
of users belonging to
a Space in the
Connect
Organization to
invite other users to
join the Space.
Impact
Default Value
will not allow users belonging to a
Space in the Connect Organization
to invite other users to join the
Space.
explicitly set to FALSE, users
belonging to a Space in the
Connect Organization can invite
other users to join the Space.
Note This policy action will not
work if Workspace Feature policy
action is set to FALSE.
Invite External
Users To
Workspace
AES Encoding
For IM
of users within the
Connect
Organization
belonging to a
Space to invite
contacts outside the
Organization to join
that Space.
will not allow users belonging to a
Space in the Connect Organization
to invite contacts outside the
Organization to join that Space.
Enables you to
specify whether you
want to turn on
support for end-toend Encryption for
IM sessions.
will disable support for end-to-end
Encryption for IM sessions.
Note This policy action will not
work if Workspace Feature policy
action is set to FALSE.
If a user is designated to be
logged, the end-to-end encryption
policy setting will be overridden to
be FALSE. End-to-end encryption
is not supported for logged users.
For more information, see
Overview of IM Archiving (on page
101).
For more information about
encryption levels, see About
Encryption Levels (on page 139).
FALSE
Policy Action
Description
Impact
Default Value
SSL Encoding
For IM
Enables you to
specify whether you
want to turn on
support for SSL
Encryption for IM
sessions.
will disable support for SSL
Encryption for IM sessions.
TRUE
NO Encoding
For IM
Enables you to
specify whether you
want to turn off
support for any kind
of Encryption for IM
sessions.
Notes:

This policy action is applicable
only if you are using Cisco
WebEx Connect version 5.x. It
is not applicable to Cisco
WebEx Connect version 6.x.

To apply this policy
exclusively, the Support AES
Encoding For IM, and
Support No Encoding For IM
policies should be set to
FALSE. If they are set to
TRUE, the encryption level
negotiated will be the highest
level that the other party
supports. For more information
about encryption levels, see
About Encryption Levels (on
page 139).
To apply this policy exclusively, the FALSE
Support AES Encoding For IM
and Support SSL Encoding For
IM policies should be set to
FALSE.
For more information about
encryption levels, see About
Encryption Levels (on page 139).
Internal IM with Controls IM
White Listed
communication
domains
between users
within the Connect
Organization and
specific type of
contacts.
will stop users within the Connect
Organization in a different domain
name and specific domains(added
to the white list), from using IM
sessions with each other. However,
this does not apply to users within
the Connect Organization in the
same domain. This will also disable
other dependent services such as
VOIP, Video and FileTransfer.
Policy Action
Description
Impact
Default Value
Upload
Widgets
of Space members
within a Connect
Organization to
upload widgets to
the Spaces they
belong to.
prevents Space members within a
Connect Organization to upload
widgets to the Spaces they belong
to.
TRUE
to restrict groups of
users from changing
their user profile
view settings.
prevents users from changing their
user profile view settings.
Edit View
Profile Setting
explicitly to FALSE, Space
members can upload widgets to the
Spaces they belong to.
This policy action impacts the
Allow users to change their
profile view settings check box in
the Profile Settings screen under
the Configuration tab.
When this policy action is set to
FALSE, the Allow users to
change their profile view
settings check box will have no
impact even if it is selected.
Note:








TRUE



Note:



Client B Encryption Level
End-to-end
encryption
SSL
SSL
Client A Policies
Only end-to-end encryption
End-to-end
encryption
Don't allow
Don't allow
End-to-end encryption or
SSL
End-to-end
encryption
SSL
Don't allow
End-to-end encryption or
SSL or no encryption
End-to-end
encryption
SSL
No encryption
6
Note:
1
2
Where you enter the search terms to search for the group you want.
Icons or tools that let you perform tasks related to groups.
Where the list of groups is displayed.
List of policies assigned to the currently-selected group.
Note:



1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
1
2
3
4
5
6
1
2
3
4
5
6




7




Notes:








Note:
1
2
3
Notes:



4







Note:
5
Format
Description
yyyy-mm-dd
The date on which the job is run. The date is based on the GMT time
zone.
n
The job instance number for that particular day.
userFile_2008-07-28_1.csv, userFile_2008-07-28_2.csv,
userFile_2008-07-28_3.csv, userFile_2008-07-28_4.csv
Format
Description
Remarks
userSSOID
The SSO ID used internally by the Cisco WebEx Connect
Organization. This is the main field which is used to determine the
record to be updated. If users with the same userSSOID already exist
Mandatory field
in the Cisco WebEx Connect database, then such users' details are
updated. If not, a new user is provisioned for the Cisco WebEx
Connect Organization with all the details.
displayName
User's display name on the Cisco WebEx Connect client.
firstName
The user's first name.
Mandatory field
lastName
The user's last name.
Mandatory field
email
The user's email address.
Mandatory field
jobTitle
The user's job title.
address1
The user's mailing address.
address2
The user's alternate mailing address if any.
city
City where the user resides.
state
State where the user resides.
zip
Zip code of the user's city.
country
Country where the user resides.
phoneOffice
The user's work phone number.
phoneCell
The user's cell phone number.
homeGroupSS
OID
Used internally by an Organization to identify a group. It determines
whether a group has already been created in Cisco WebEx Connect.
If it has already been created, the group information is updated. If it
has not been created, a new group is created. If a value is present,
the user will be associated with that group.
Format
Description
homeGroupNa
me
The name for the group. If a name is not provided, the
homeGroupSSOID itself will be used.
businessUnit
If present this information will be placed in the user's profile area.
userProfilePhot
oURL
A URL where the user's profile photo is provided. This URL will be
used as-is by the Cisco WebEx Connect client to display the photo.
center
The user's Cisco WebEx Meeting Center account if an account has
been created.
storageAllocate
d
The amount of storage allocated (in Mb) to the user in Cisco WebEx
Connect.
CUCMClusterN
ame
Name of the CUCM cluster to which the user is assigned if any.
Remarks
IMLoggingEnabl
The value of this field can be either True or False.
e
This value can
be used in
conjunction with
the
EndPointName
field described
below.
EndPointName
Name of the IM archiving endpoint if any, configured for the user.
If no endpoint is
configured for the
user and if
IMLoggingEnab
le is set to
True, the user's
endpoint can be
set to the Cisco
WebEx Connect
organization's
default endpoint.
TC
Tracking code for the user's Cisco WebEx Meeting Center account
when Cisco WebEx Connect and Cisco WebEx Meeting Center are
integrated.
Format
Description
userSSOId
SSSO Id of the user to inactivate.
Inactivate
Optional. The value can be True or False. If no value is provided for this
field, the user will be deleted from Cisco WebEx Connect. If the value is
set to True, the user will be deactivated.
Format
Description
yyyy-mm-dd
The date on which the job is run. The date is based on the GMT
timezone.
n



Format
Description
SSOGroupID
This field is used to determine if a group has been created in Cisco
WebEx Connect. If already created, the group information is updated.
Otherwise, a new group is created.
Optional. If present, it needs to have a numeric value. groupType can take
on the following values:
groupType

0 - Normal. Typically, most groups belong to this type.

4 - Presence. These groups will be available for searching on the
Cisco WebEx Connect client.
If groupType is not specified, the value defaults to 0.
Format
Description
yyyy-mm-dd
The date on which the job is run. The date is based on the GMT time
zone.
n
8
Note:





https://swapi.webexconnect.com/wbxconnect/sso/EXAMPLE.c
om/orgadmin.app
EXAMPLE.com



Note:
1
2
3
4
5
6


cer

7
8
crt
9
10




11
12
13
14
15
16



17
18
19
20


21
22


23
24
25
26
.cer
1
MSI
2
.exe


Item
Requirement
Notes
User Accounts
Cisco WebEx Connect Users should have an account in Cisco WebEx
and Cisco WebEx
Meeting Center to use the SSO and Cisco WebEx
Meeting Center
Meeting Center integration feature.
Note If no user account is detected in Cisco WebEx
Meeting Center, an error message is displayed as
shown in the graphic below this table.
9












1
2
3
4



5
Note:
6
Note:
Column
Description
Username
The user's name.
Total Storage
Used(MB)
The total megabytes of storage used by the user for the specified month.
Total Allocated
Storage(MB)
The total megabytes of storage limit allocated for the user for the specified
month.
Total Number of
Spaces Owned
The total number of Spaces owned by the user.
Total Number Of
Spaces as Member
The total number of Spaces in which the user has the role of member.
Column
Description
Space Name
The name of the Space.
Space Owner
The name of the Space owner.
Total Number of
Members(In-domain)
The total of in-domain Space members.
Total Number of
The total of Space members outside of the domain.
Members(Non-domain)
Total Storage
Used(MB)
The total megabytes of storage used by the Space.
Total Number of
Widgets
The total number of widgets created in the Space.
Total Number of
Documents
The total number of documents uploaded to the Space.
Total Number of PCS
Messages
The total number of PCS messages posted to the Space.
Column
Description
Widget Name
The name of the widget.
Company Name
The name of the company in which the widget is created.
Creator Name
Name of the person (user) who created the widget.
Version Number
The version number of the widget.
Total Used in Spaces
The total number of Spaces where this widget is used.
Column
Description
Date and Time
Displays the aggregated date and time data For example, 11-Jan-2008
9:00 A.M. would be the time that data collection began, and was collected
and aggregated up to the specified aggregation interval of 1 hr, 24 hrs, 1
week, 1 month.
Number of Logins
Displays the number of logins to Cisco WebEx Connect.
Number of IM
Sessions
Displays the number of IM sessions initiated from Cisco WebEx Connect.
Number of Meetings
Displays the number of meetings initiated from Cisco WebEx Connect.
Number of Desktop
Share Sessions
Displays the number of desktop share sessions initiated from Cisco
WebEx Connect.
Number Telephony of
Calls
Displays the number of telephony calls initiated from Cisco WebEx
Connect.
Number of Click-toCall Calls
Displays the number of Click-to-Call calls initiated from Cisco WebEx
Connect.
Column
Description
Username
Displays the Cisco WebEx Connect user name of the user.
Number Of Logins
Displays the number of logins into Cisco WebEx Connect during the
month.
Number of New
Spaces Owned
Displays the number of new Spaces created during the month. This
includes the two Spaces (MyWebex and Developer Sandbox) that are
automatically created when the user logs in for the first time.
Column
Description
Number of New
Spaces Joined
Displays the number of new Spaces that users have joined with the
member role during the month. This number excludes the number of
Spaces that users have created.
Number of IM
Sessions
Displays the number of IM sessions initiated by users from Cisco WebEx
Connect during the month.
Number of Meetings
Displays the number of meetings initiated by users from Cisco WebEx
Connect during the month.
Number of Desktop
Share Sessions
Displays the number of desktop sharing sessions initiated by users from
Cisco WebEx Connect during the month.
Number of Telephony
Calls
Displays the number of telephony calls initiated by users from Cisco
WebEx Connect during the month.
Number of Click-toCall Calls
Displays the number of Click-to-Call calls initiated by users from Cisco
WebEx Connect during the month.
Additional Storage
Used(MB)
Displays the amount of additional storage (in MB) used in the month.
Note: Additional Storage Used=Storage Used–Storage Freed Up. This
can be a negative number.
Column
Description
Space Name
Displays the name of the Space.
Space Owner
Displays the Cisco WebEx Connect user name of the owner of the Space.
Number of Meetings
Displays the number of meetings initiated from the Space.
Number of Telephony
Calls
Displays the number of telephony calls initiated from the Space.
Number of Login Into
Spaces
Displays the total number of logins into the Space for the month.
Additional Storage
Used(MB)
Displays the amount of additional storage (in MB) used in the month.
Note: Additional Storage Used=Storage Used–Storage Freed Up. This
can be a negative number.
10









Field Name
Description
displayName
Optional. Enter the user's display name.
firstName
Enter the user's first name.
lastName
Enter the user's last name.
Field Name
Description
email
Enter the user's email address.
userName
Enter the user's username in the user@email.com format.
jobTitle
Enter the user's job title or designation.
address1
Optional. Enter the first line of the user's address. The Org
Administrator can configure this field so that it is mandatory for users.
address2
Optional. Enter the second line of the user's address. The Org
city
Optional. Enter the city in which the user lives. The Org Administrator
can configure this field so that it is mandatory for users.
state
Optional. Enter the state in which the user lives. The Org Administrator
zipCode
Optional. Enter the user's zip code. The Org Administrator can
configure this field so that it is mandatory for users.
country
Optional. Enter the country code in which the user lives. This field
should have a numeric value. For example, if the user lives in the US,
enter 1 for this field. The Org Administrator can configure this field so
that it is mandatory for users.
businessUnit
Optional. Enter the business unit or department of the user. The Org
Optional. Enter the country code for the user's business phone number.
phoneBusinessCountry
The Org Administrator can configure this field so that it is mandatory for
Code
users.
phoneBusinessNumber
Optional. Enter the user's business phone number. The Org
phoneMobilCountryCo
de
Optional. Enter the country code for the user's mobile phone number.
The Org Administrator can configure this field so that it is mandatory for
users.
phoneMobileNumber
Optional. Enter the user's mobile phone number. The Org Administrator
fax
Enter the user's fax number.
policyGroupName
Enter the default policy group to which the user belongs.
userProfilePhotoURL
Enter the URL where the user's profile picture can be accessed.
activeConnect
Indicate whether the user's status is active in Cisco WebEx Connect.
Enter Yes to indicate an active status and No to indicate an inactive
Field Name
Description
status.
activeConnectCenter
Indicate whether Meeting Center integration is available for this user.
storageAllocated
Enter the storage allocated to the user in Megabytes.
trackingCodes
Enter the Meeting tracking codes to capture specific data about
meetings. You can enter up to 10 tracking codes in the following format:
TC1, TC2, TC3,.... ~ TC10.
IMLoggingEnabled
Indicate whether IM logging is enabled for this user.
endpointNam
Enter the endpoint name configured for logging IMs.
CUCMClusterName
Enter the name of the Cisco Unified Communications Manager cluster
that the user belongs to.
1
2
3
4
1
2
3
4
1
2
3
4
displayName,firstName,lastName,email,userName,jobTitle,ad
dress1,address2,city,state,zipCode,country,phoneBusinessC
ountryCode,phoneBusinessNumber,phoneMobilCountryCode,phon
eMobileNumber,fax,policyGroupName,userProfilePhotoURL,act
iveConnect,center,storageAllocated,CUCMClusterName,busine
ssUnit,IMLoggingEnabled,Endpoint
aaron@sda1.webex.com,Aaron,Fan,aaron.fan@sda1.webex.com,a
aron.fan@sda1.webex.com,engineer,345 bay road, ,Santa
clara,CA,94054,US,1,415-345-4567,1,415-567-9080,415-4055356,contractorGroup,http://testing.url.link/picture,yes,
No,500,cluster1,employee,true,SNMP-endpint
Notes:










11
Note:
1
2
3
1
2
3
4
5
1
2
3
1
2
3
12
WebExConnect.exe
apSetup.msi
RUNATONCE
msiexec /i "C:\apsetup.msi" RUNATONCE="YES"

msiexec

/i

C:\...

RUNATONCE

YES
/qn
RUNATONCE
WebExConnect.exe /m
Note:
Parameter Values
Description
ARCHIVE
YES
Archive IMs
NO
Do not archive IMs.
ARCHIVE_DAYS
<integer>
All values for this parameter are case-insensitive.
HOMEPAGE
MyWebEx
MyWebEx is the homepage.
RUNATONCE
YES
NO
Start Cisco WebEx Connect when Windows starts.
The default value of this parameter is YES.
Do not start Cisco WebEx Connect when Windows starts.
CONNECT_OUTLOOK
YES
Connect to Microsoft Outlook when Cisco WebEx Connect starts.
NO
Do not Connect to Microsoft Outlook when Cisco WebEx Connect
starts.
DISPLAY_PRESENCE
YES
Display my Cisco WebEx Connect presence status in Microsoft
Parameter Values
NO
Description
Outlook. This parameter works only when CONNECT_OUTLOOK is
YES.
Do not display my Cisco WebEx Connect presence status in
Microsoft Outlook.
SIGN_ME_OUT
YES
Sign me out of Cisco WebEx Connect when I close my Contacts List
window.
NO
Do not sign me out of Cisco WebEx Connect when I close my
Contacts List window.
SUPPORT_URL
Support URL specified by <SupportURL> value.
This value overrides the default URLs provided by Cisco WebEx
Connect.
<SupportURL>
msiexec /i "C:\apsetup.msi"
SUPPORT_URL=http://firstlevel
support.mycompany.com
GET_SCREEN_NAME_URL=http://re
gister.mycompany.com
mycompany.com
FORGOT_PASSWORD_URL
URL for "forgot password" hyperlink, specified by
<ForgotPasswordURL> value.
The value overrides the default URLs provided by Cisco WebEx
Connect.
<ForgotPasswordURL>
CONNECTION_SETTINGS_RE
ADONLY
Note In organizations where Single Sign On is implemented, the
Forgot Password? link on the Connect client opens the URL the Org
Admin has specified for this parameter. However, if no URL is
provided for this parameter, the Forgot Password page displays an
error when you enter the user name and click Submit.
Parameter Values
Description
Connection Settings are read-only. The entire string is encrypted and
stored in system registry.
Read-Only
If the registry value cannot be decrypted (for example, was manually
modified), the default value "Read-Only" is used.
If <Permission> is read-only, all fields in Connection Settings are
disabled, including the proxy settings. The username and password
fields should be enabled if "Connect using proxy" checkbox is
selected.
Read-Write
Connection Settings are read-write.
USE_PROXY
UseProxy
Use proxy. The entire string is encrypted and stored in system
registry.
NotUseProxy
Do not use proxy.
PROXY_NAME
<ProxyName>
Proxy name in Connection Settings. The value string is encrypted
and stored in system registry.
The default value is a special GUID to indicate no proxy server to be
used. If no proxy server is used, this value is ignored.
PROXY_PORT
HTTPS=443
HTTP=80
Proxy port in Connection Settings. The value string is encrypted and
SOCKS4=1080
The default value depends on proxy protocol value.
SOCKS5 =1080
If no proxy server is used, this value is ignored.
PROXY_PROTOCOL
HTTPS
HTTP
SOCKS4
SOCKS5
Protocol in Connection Settings. The value string is encrypted and
The default value depends on proxy protocol value:
HTTPS – 443, HTTP – 80, SOCKS4 -- 1080, SOCKS5 -- 1080
If no proxy server is used, this value is ignored.
USE_FACETIME_FOR_FILEXF
ER
YES
Required field to enable File Transfer through Advanced Auditor.
NO
Not required if Advanced Auditor is not enabled.
Parameter Values
Description
DEBUG
DEBUG
Enables creating debug trace logs. When enabled, this parameter
creates debug log files in the Cisco WebEx Connect user's
...\Documents and Settings\<user's profile
folder>\Application Data\WebEx Connect folder. Debug
trace logs typically help in investigating any problems that may arise.
The size of each log file is typically 10 Mb.
When this parameter is disabled, the apConfig.ini file appears as
follows:
[Trace]
OFF
# OFF or DEBUG or INFO
Level=OFF
EnableWidgetTrace=1
Additionally, no log files will be generated.
INFO
The MSI will not set any default value for the parameter. The
apConfig.ini file will contain a default value for this parameter
when Cisco WebEx Connect is installed. When you specify the INFO
value, this default value will remain unchanged. Additionally, it
generates debug log files, which provide very minimal information.
The log file size is typically about 1 Mb.
We do not recommend setting the value for this parameter to INFO.
AOL_ARS_FILEXFER_URL
login.webexaimpro.com
This is a required parameter to enable file transfer through Advanced
Auditor Service.
SSO_ORG_NAME
<OrgName>
LANGUAGE
Required when SSO is implemented for the Org. The parameter
enables SSO in the client and identifies the Org to be used for SSO.
Parameter Values
Description
Used for setting a default language. The following the parameter
values:
<parameter value>
Note:
1
2

English = EN

Chinese Simplified = ZH

French = FR

German = DE

Italian = IT

Japanese = JP

Spanish = ES
13
Type of Connection
Host name
Port
IM Service with Auditor Option
slogin.webexaimpro.com
5191
Advanced Auditor
Administration console
https://<companyid>.webexaimpro.com
8443
WebEx AIM Pro - Secure SSL
connections
slogin.webexaimpro.com
5191
WebEx AIM Pro - Non-secure
connections
login.webexaimpro.com
5190


Type of Connection
Host name
Port
Yahoo IM
proxy.webexaimpro.com
1080
MSN Messenger
1080
GoogleTalk
1080
5190
AIM
(Note: AIM 6.1 does not allow proxy to be
configured)
Public IM Domain Name
WebEx IMA domain names
Port
scs.msg.yahoo.com
5050
1863
talk.google.com
5222, 5223
login.oscar.aol.com
5190
relay.msg.yahoo.com
scsa.msg.yahoo.com
scsb.msg.yahoo.com
scsc.msg.yahoo.com
scsd.msg.yahoo.com
messenger.hotmail.com
messenger.msn.com
gateway.messenger.hotmail.com
Note AIM 6.1 is not supported.
Note:


Features of PC-to-PC Call
Actions available for each PC-to-PC Call feature
Start
Cancel
End
The PC-to-PC conference
started.
ended.
ended.
Group Chat: Initiator
Message displayed by the
Cisco WebEx Connect client
You have joined the PC-to-PC
conference
Message displayed on the
system side in the archive
imlogging37@sz.jabber1.com: imlogging37@sz.jabber1.co
m/wbxconnect:
Invite to join VOIP audio in
group chat session.
Stop audio/video session.
imlogging37@sz.jabber1.com:
group chat session.
imlogging37@sz.jabber1.com
/wbxconnect:
Group Chat: Recipient
Invitation
Accept
Decline
End
imlogging37@sz.jabber1.com You have joined the PC-tohas invited you to join a PC-to- PC conference..
PC conference.(Join)
No message is displayed.
You have left the PC-to-PC
conference.
Message logged by the
server
mlogging37@sz.jabber1.com/
wbxconnect:
Message is not logged.
group chat session.
imlogging37's archive
contains:
imlogging37@sz.jabber1.co
m:
m has joined VOIP audio in
group chat.
m:
group chat.
imlogging38 archived as:
m:
group chat.
1-1 IM: Initiator
Start
Cancel
End
Calling
Call ended.
imlogging38@sz.jabber1.com.
..
Call ended.
imlogging37@sz.jabber1.com/ imlogging37@sz.jabber1.co
wbxconnect:
m/wbxconnect:
/wbxconnect:
Invite to a PC-to-PC call.
Invitation
Accept
Decline
1-1 IM: Recipient
End
Incoming call from
Call started.
imloggin37@sz.jabber1.com...
(Answer | Decline)
imlogging38@sz.jabber1.com imlogging37's client and
/wbxconnect:
imlogging38's client both
display:
Decline audio/video invite
Call ended.
server
imlogging37@sz.jabber1.com/ Message is not logged..
wbxconnect:
imlogging38@sz.jabber1.com imlogging38@sz.jabber1.com
/wbxconnect:
/wbxconnect:
Invite to a PC-to-PC call.
Decline audio/video invite.
Features of Video Call
Actions available for each Video Call feature
Start
Cancel
End
1-1 IM: Initiator
Calling
Call ended.
..
Call ended.
server
wbxconnect:
m/wbxconnect:
/wbxconnect:
Invite to a video (include VOIP Decline audio/video invite.
audio) call
Invitation
Accept
Decline
invites you to join a video call.
(Answer | Decline)
Call started.
imlogging38@sz.jabber1.com Call ended.
/wbxconnect:
1-1 IM: Recipient
server
imlogging37@sz.jabber1.com/ Message is not logged.
wbxconnect:
imlogging38@sz.jabber1.com imlogging38@sz.jabber1.co
/wbxconnect:
m/wbxconnect:
Invite to a video (include VOIP
audio) call.
Features of WebEx Meeting Actions available for each WebEx Meeting feature
Start
Cancel
End
WebEx meeting session
started.
ended.
ended.
Group Chat: Initiator
End
Invitation sent to
Stop audio/video session
server
imlogging37@sz.jabber1.com/
wbxconnect:
m/wbxconnect:
/wbxconnect:
user
Cancel webex meeting invite. Cancel webex meeting invite.
"imlogging37@sz.jabber1.com
" invited you to a meeting
session. Click here to accept.
Invite to webex meeting.
Group Chat: Recipient
Invitation
Accept
'imlogging37@sz.jabber1.com' You accepted the invitation.
has invited you to a meeting
session.
Decline
End
You have declined the
meeting invitation.
ended.
What would you like to do ?
(Join | Decline)
server
wbxconnect:
user
imlogging38@sz.jabber1.com Message is not logged.
/wbxconnect:
Decline webex meeting invite.
Invite to WebEx meeting.
1-1 IM: Initiator
Start
Cancel
End
Invitation sent to
ended.
ended.
server
wbxconnect:
m/wbxconnect:
/wbxconnect:
user
Cancel webex meeting invite. Cancel webex meeting invite.
1-1 IM: Recipient
Invitation
Accept
has invited you to a meeting
session.
Decline
End
meeting invitation.
ended.
What would you like to do ?
(Join | Decline)
server
wbxconnect:
user
/wbxconnect:
Decline WebEx meeting
invite.
Features of Desktop Share
Actions available for each Desktop Share feature
Start
1-1 IM: Initiator
Cancel
End
Desktop sharing session
started.
ended.
ended.
Invitation sent to
server
wbxconnect:
m/wbxconnect:
User
" has invited you to a sharing
User
"imlogging37@sz.jabber1.co
m" withdrew the invitation to
join a sharing session.
Invite to webex desktop
sharing session.
Cancel desktop invitation
request.
Invitation
Accept
1-1 IM: Recipient
Decline
End
ended.
has invited to desktop session.
(Accept | Decline)
invitation to join a sharing
session.
server
wbxconnect:
/wbxconnect:
User
" has invited you to a sharing
Invite to WebEx desktop
sharing session.
Decline desktop sharing
request.
Features of WebEx Audio
Conference
Actions available for each WebEx Audio Conference feature
Start
Cancel
End
imlogging37's client displays:
Host has ended the audio
conference.
conference.
server
wbxconnect:
m/wbxconnect:
/wbxconnect:
Audio Conference: Initiator
You have started an audio
conference.
Invite to join audio conference. Host ends the audio
conference.
Host ends the audio
conference.
Invitation
Decline
Audio Conference:
Recipient
Accept
imlogging37@sz.jabber1.com You accepted
has invited you to join an audio imlogging37@sz.jabber1.co
conference.
m's invitation
End
You ignored
imlogging37@sz.jabber1.com' conference
s invitation.
Join.
server
wbxconnect:
Invite to join webex
conference.
Host ends the audio
conference.
PCN: Initiator
Start
/wbxconnect:
Cancel
End
wbxconnect:
You have started an audio
conference.
conference.
conference.
m/wbxconnect:
/wbxconnect:
Invite to join audio conference. Host ends the audio
conference.
Host ends the audio
conference.
Invitation
Decline
PCN: Recipient
Accept
End
'imlogging37@plicy.jabber2.co You accepted
m' has invited you to audio
conference.
m's invitation.
You ignored
imlogging37@sz.jabber1.com' conference.
s invitation.
wbxconnect:
Invite to join webex
conference.
Features of File Transfer
1-1 IM: Initiator
Host ends the audio
conference.
Actions available for each File Transfer feature
Start
/wbxconnect:
Cancel
End
Waiting for
to accept 1 file:
You have canceled the file
transfer, <
>.
transfer, <
>.
wbxconnect:
m/wbxconnect:
/wbxconnect:
Start sending file
<
>.
File transfer ended and 0
bytes of file<filename> is
sent.
bytes of file <
> is
sent.
Invitation
Accept
Decline
<
server
>
1-1 IM: Recipient
End
imlogging37 wants to send you You have received 1 file
a file
from
(Accept | Decline)
m.
You have declined the file
sent by
transfer
.
server
wbxconnect:
m/wbxconnect:
imlogging37@sz.jabber1.com imlogging37@sz.jabber1.com/
/wbxconnect:
wbxconnect:
Start sending file
Successfully sent file
bytes of file
sent.
Features of Phone Call
Actions available for each Phone Call feature
Start
1-1 IM: Initiator
Cancel
End
is
bytes of file
is
sent.
Call ended at
Call ended at
Calling
<
server
wbxconnect:
m/wbxconnect:
/wbxconnect:
Start CSF phone call
End CSF phone call
End CSF phone call
wbxconnect:
m/wbxconnect:
/wbxconnect:
End CSF phone call
End CSF phone call
Invitation
Accept
Decline
Incoming Call from
Call started at <
>.
Call ended at <
server
wbxconnect:
imlogging38@sz.jabber1.com imlogging37@sz.jabber1.com
/wbxconnect:
/wbxconnect:
.
<
.
1-1 IM: Recipient
End CSF phone call
End
>.
Call ended at <
>.
End CSF phone call
wbxconnect:
/wbxconnect:
End CSF phone call
CSF conference: Initiator
Start
Cancel
End
Call started at 19:24:13.
No message is displayed
Call ended at
Invitation sent to
imlogging17@sz.jabber1.com,
imlogging38@sz.jabber1.com,
has joined the session.
has joined the session.
server
chat440641899518995@confe Message not logged
rence.ihz1.webex.com:
/wbxconnect:
All instant messages sent in
this session to and from this
account, as well as the
initiation and termination of
any other communication
modes (e.g. voice call, video
call) will be logged and are
subject to archival, monitoring,
or review and/or disclosure to
someone other than the
recipient.
End CSF phone call
Note: This message is logged
only on the host side.
chat440641899518995@confe
This room is not anonymous.
wbxconnect:
End CSF phone call
CSF conference: Recipient
Invitation
Accept
Decline
End
Incoming Call from
Call started at <
>.
server
chat440641899518995@confe Message is not logged.
Call ended at <
/wbxconnect:
recipient.
End CSF phone call.
chat440641899518995@confe
wbxconnect:
End CSF phone call
Features of IM Group Chat
Actions available for each IM Group Chat feature
Start
Cancel
End
Invitation sent to
IM Group Chat: Initiator
>
server
chat464541755117551@confe Message is not logged
recipient.
chat464541755117551@confe
This room is not anonymous..
IM Group Chat: Recipient
Invitation
Accept
Decline
End
has invited you to join a chat
session. What would you like
to do?
You have accepted the
invitation to join a chat
session.
You have declined Chat call.
(Accept|Decline)
server
chat464541755117551@confe chat464541755117551@con -rence.ihz1.webex.com:
ference.ihz1.webex.com:
recipient.
subject to archival,
monitoring, or review and/or
disclosure to someone other
chat464541755117551@confe than the recipient.
chat464541755117551@con
ference.ihz1.webex.com:
Features of Screen Capture Actions available for screen capture
Start
Cancel
N/A
N/A
Screen capture: Sender
--
server
"[02:14:58]
user\2722@spldap.com:
N/A
Start sending screen capture
'user'22@spldap.com_201010
14_101245.png(27263 bytes)'.
[02:15:07]
Successfully sent screen
capture
14_101245.png(27263 bytes)'
Screen Capture: Recipient
Invitation
Accept
Decline
N/A
N/A
N/A
server
N/A
N/A
N/A
Features of Screen Capture Actions available for screen capture
Start
Screen capture: Sender
Success
Cancel
This contact is using an earlier You have sent 1 file to
version of Cisco WebEx
%displayName%.
Connect or another IM
Xxx.png (xxxKB)
application, which does not
include the screen capture
feature. Cisco WebEx Connect
will send the image in a file
instead.
You have cancelled the file
transfer.
Xxx.png (xxxKB)
Waiting for %displayName% to
accept 1 file:
xxx.png (xxxKB)
(Cancel)
server
N/A
[02:14:58]
[02:16:43]
014_101245.png(27263
bytes)'.
014_101430.png(26442
bytes)'.
[02:15:07]
[02:17:07]
capture
014_101245.png(27263
bytes)'.
Screen capture ended and 0
bytes of file
014_101430.png(26442
bytes)' is sent.'
Accept
Decline
Screen Capture: Recipient
Invitation
%displayName% wants to
send you a file xxx.png
(Accept | Decline)
server
N/A
You have received 1 file
Xxx.png from
%displayName%.
You have declined the file
xxx.png by %displayName%.
[02:14:58]
[02:16:43]
014_101245.png(27263
bytes)'.
014_101430.png(26442
bytes)'.
[02:15:07]
[02:17:07]
capture
014_101245.png(27263
bytes)'.
Screen capture ended and 0
bytes of file
014_101430.png(26442
bytes)' is sent.
Features of WebEx Meeting Actions available for each WebEx Meeting feature
Start
Cancel
End
Invitation sent to
Group Chat
wbxconnect:
User
session. Click
https://t27lcnc031.qa.webex.co
m/t27lcnc031/w.php?AT=JO&
MK=802475470&MPW=11111
1&AN=imlogging38@sz.jabber
1.com&AE=imlogging38@sz.ja
bber1.com to accept.
IM
Invitation sent to
server
wbxconnect:
Message is not logged
User
session. Click
MK=802475470&MPW=11111
1.com&AE=imlogging38@sz.ja
bber1.com to accept.
Features of IM
Actions available for each IM feature
Start
Cancel
End
Invitation sent to
server
chat464541755117551@confe Message is not logged.
Group Chat
recipient.
chat464541755117551@confe
Features of WebEx Meeting
Actions available for each WebEx Meeting feature
Invitation
Group Chat
.
has invited you to join a
meeting.
Accept
Decline
End
You accepted the invitation.
m has invited you to join a
meeting.
What would you like to do?
(Accept|Decline)
(Accept|Decline)
meeting invitation.
server
wbxconnect:
m/wbxconnect:
m/wbxconnect:
User
Accept webex meeting invite. Decline webex meeting
invite.
session. Click
MK=802475470&MPW=11111
1.com&AE=imlogging38@sz.j
abber1.com to accept.
IM
has invited you to join a
meeting.
You accepted the invitation.
m has invited you to join a
meeting.
(Accept|Decline)
(Accept|Decline)
meeting invitation.
server
wbxconnect:
m/wbxconnect:
m/wbxconnect:
User
Accept webex meeting invite. Decline webex meeting
invite.
session. Click
MK=802475470&MPW=11111
1.com&AE=imlogging38@sz.j
abber1.com to accept.
Features of IM
Actions available for each IM feature
Invitation
IM
Accept
Decline
End
has invited you to join a group
chat.
You have accepted the
invitation to join this group
chat session.
You have declined
the invitation to join
this group chat
session.
imlogging38@sz.jabber1.com has left
this group chat session.
chat464541755117551@co
nference.ihz1.webex.com:
Message is not
logged.
(Accept|Decline)
server
subject to archival,
monitoring, or review and/or
disclosure to someone other
than the recipient.
chat464541755117551@co
nference.ihz1.webex.com:
This room is not
anonymous.
<EntitiesDescriptor
xmlns="urn:oasis:names:tc:SAML:2.0:metadata"
ID="SM1eac3a9280e3577fd4a47844f5791badc4dce014e45">
<ds:Signature
xmlns:ds="http://www.w3.org/2000/09/xmldsig#">
<ds:SignedInfo>
<ds:CanonicalizationMethod
Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#"/>
<ds:SignatureMethod
Algorithm="http://www.w3.org/2000/09/xmldsig#rsa-sha1"/>
<ds:Reference
URI="#SM1eac3a9280e3577fd4a47844f5791badc4dce014e45">
<ds:Transforms>
<ds:Transform
Algorithm="http://www.w3.org/2000/09/xmldsig#envelopedsignature"/>
<ds:Transform Algorithm="http://www.w3.org/2001/10/xmlexc-c14n#"/>
</ds:Transforms>
<ds:DigestMethod
Algorithm="http://www.w3.org/2000/09/xmldsig#sha1"/>
<ds:DigestValue>RcT89ascWifqkZwJ1G7/qo6FDTQ=</ds:DigestVa
lue>
</ds:Reference>
</ds:SignedInfo>
<ds:SignatureValue>
WDvleqYF7wPimM4rW7p9HqZMH8iVpwxiJ1DdMwhPD5Lqzv2iJYszdr9ow
f+WRpC2nLSijy96Thh4
NVxQv8vITfmmAaIdeiAbPVzD1J5NAr+pslU3zSSlmkAPnJw96SDAY/cTN
gSHtRt6rDSTuUwS6taJ
b2VXbu6HFxDHjh9onss=
</ds:SignatureValue>
<ds:KeyInfo>
<ds:X509Data>
<ds:X509Certificate>
MIICMzCCAZwCAQQwDQYJKoZIhvcNAQEEBQAwYDELMAkGA1UEChMCQ0ExE
TAPBgNVBAcTCElzbGFu
ZGlhMQswCQYDVQQIEwJOWTELMAkGA1UEBhMCVVMxJDAiBgNVBAMTG0NBI
EZNIENlcnRpZmljYXRl
IEF1dGhvcml0eTAeFw0wOTA3MDYxNzQ2MjBaFw0xOTA3MDQxNzQ2MjBaM
GQxCzAJBgNVBAYTAlVT
MQswCQYDVQQIEwJOWTELMAkGA1UEChMCQ0ExHTAbBgNVBAsTFFNBTUwgS
W50ZXJvcCBUZXN0aW5n
MRwwGgYDVQQDExNjYXNhbWwuZG5zYWxpYXMuY29tMIGfMA0GCSqGSIb3D
QEBAQUAA4GNADCBiQKB
gQDc4/0OtKxRQUoorK0pVU6Bz3ozoxRiBWN8T4Q7dQI8UYlJtOFFr3VW8
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</ds:X509Certificate>
</ds:X509Data>
</ds:KeyInfo>
</ds:Signature><EntityDescriptor
ID="SM10d407c840a45d368a68116967f0725d8519185aa2b"
entityID="http://casaml.dnsalias.com">
<IDPSSODescriptor
ID="SM2bc0b420631d146dbeec127e77888cd832f47b7e1a0"
WantAuthnRequestsSigned="false"
protocolSupportEnumeration="urn:oasis:names:tc:SAML:2.0:p
rotocol">
<KeyDescriptor use="signing">
<ns1:KeyInfo
xmlns:ns1="http://www.w3.org/2000/09/xmldsig#"
Id="SM1429650c9a5d837d4f85aaf5c88f494b535219039420">
<ns1:X509Data>
<ns1:X509IssuerSerial>
<ns1:X509IssuerName>CN=CA FM
Certificate
Authority,C=US,ST=NY,L=Islandia,O=CA</ns1:X509IssuerName>
<ns1:X509SerialNumber>4</ns1:X509SerialNumber>
</ns1:X509IssuerSerial>
<ns1:X509Certificate>MIICMzCCAZwCAQQwDQYJKoZIhvcNAQEEBQAw
YDELMAkGA1UEChMCQ0ExETAPBgNVBAcTCElzbGFuZGlhMQswCQYDVQQIE
wJOWTELMAkGA1UEBhMCVVMxJDAiBgNVBAMTG0NBIEZNIENlcnRpZmljYX
RlIEF1dGhvcml0eTAeFw0wOTA3MDYxNzQ2MjBaFw0xOTA3MDQxNzQ2MjB
aMGQxCzAJBgNVBAYTAlVTMQswCQYDVQQIEwJOWTELMAkGA1UEChMCQ0Ex
HTAbBgNVBAsTFFNBTUwgSW50ZXJvcCBUZXN0aW5nMRwwGgYDVQQDExNjY
XNhbWwuZG5zYWxpYXMuY29tMIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQ
KBgQDc4/0OtKxRQUoorK0pVU6Bz3ozoxRiBWN8T4Q7dQI8UYlJtOFFr3V
W8/3W04iI97KhlZG9XN10Hl4dD2Y+wkAKIMNOg1LyjcqruZFajK0SGWEq
RKqy1EMZi4sXmYhSpcLhHxQfxG/M7efQcbq+/zW+AIAa0MP/mLQ/RZ7mt
SCniQIDAQABMA0GCSqGSIb3DQEBBAUAA4GBAE9pzkyrfJREgVszb5mFfH
5tLLoX0W1KEeYQ6iFvUxM/5BU12gnifJc6qwHdpHXDPmTJN8n131YXDwK
dDiSicvuMKtJ1iBBZ2i9sqrTahzE2PXQXdFCF4yXp8EsoNDGpJ+pF4YHl
cagrHBysz8ebKUPi5ewsbK8JtcjiZDYu6wEm</ns1:X509Certificate
>
<ns1:X509SubjectName>CN=casaml.dnsalias.com,OU=SAML
Interop Testing,O=CA,ST=NY,C=US</ns1:X509SubjectName>
</ns1:X509Data>
</ns1:KeyInfo>
</KeyDescriptor>
<ArtifactResolutionService
Binding="urn:oasis:names:tc:SAML:2.0:bindings:SOAP"
Location="http://casaml.dnsalias.com/affwebservices/publi
c/saml2artifactresolution" index="0" isDefault="false"/>
<SingleLogoutService
Binding="urn:oasis:names:tc:SAML:2.0:bindings:HTTPRedirect"
c/saml2slo"/>
<SingleSignOnService
Binding="urn:oasis:names:tc:SAML:2.0:bindings:HTTPRedirect"
c/saml2sso"/>
</IDPSSODescriptor>
</EntityDescriptor>
</EntitiesDescriptor>
ISO
serviceCountryCode
countryCode
countryName
Display Name
AF
'93'
'+93'
'afghanistan'
Afghanistan
AL
'355'
'+355'
'albania'
Albania
DZ
'213'
'+213'
'algeria'
Algeria
AS
'1_2'
'+1684'
'americanSamoa'
American Samoa
AD
'376'
'+376'
'andorra'
Andorra
AO
'244'
'+244'
'angola'
Angola
AI
'1_3'
'+1264'
'anguilla'
Anguilla
AQ
'672_1'
'+672'
'antarctica'
Antarctica
AG
'1_4'
'+1268'
'antiguaIncludingBarbuda'
Antigua (including
Barbuda)
AR
'54'
'+54'
'argentina'
Argentina
AM
'374'
'+374'
'armenia'
Armenia
AW
'297'
'+297'
'aruba'
Aruba
AC
'247'
'+247'
'ascensionIslands'
Ascension Islands
AU
'61_1'
'+61'
'australia'
Australia
AT
'43'
'+43'
'austria'
Austria
AZ
'994'
'+994'
'azerbaijan'
Azerbaijan
BS
'1_5'
'+1242'
'bahamas'
Bahamas
BH
'973'
'+973'
'bahrain'
Bahrain
BD
'880'
'+880'
'bangladesh'
Bangladesh
BB
'1_6'
'+1246'
'barbados'
Barbados
BY
'375'
'+375'
'belarus'
Belarus
BE
'32'
'+32'
'belgium'
Belgium
BZ
'501'
'+501'
'belize'
Belize
BJ
'229'
'+229'
'benin'
Benin
BM
'1_7'
'+1441'
'bermuda'
Bermuda
BT
'975'
'+975'
'bhutan'
Bhutan
BO
'591'
'+591'
'bolivia'
Bolivia
BA
'387'
'+387'
'bosniaHerzegovina'
Bosnia-Herzegovina
BW
'267'
'+267'
'botswana'
Botswana
BR
'55'
'+55'
'brazil'
Brazil
VI
'1_8'
'+1284'
'britishVirginIslands'
British Virgin Islands
BN
'673'
'+673'
'brunei'
Brunei
BG
'359'
'+359'
'bulgaria'
Bulgaria
BF
'226'
'+226'
'burkinaFaso'
Burkina Faso
BI
'257'
'+257'
'burundi'
Burundi
KH
'855'
'+855'
'cambodia'
Cambodia
CM
'237'
'+237'
'cameroon'
Cameroon
CA
'1_1'
'+1'
'canada'
Canada
CV
'238'
'+238'
'capeVerdeIsland'
Cape Verde Island
KY
'1_9'
'+1345'
'caymanIslands'
Cayman Islands
CF
'236'
'+236'
'centralAfricanRepublic'
Central African Republic
TD
'235'
'+235'
'chadRepublic'
Chad Republic
CL
'56'
'+56'
'chile'
Chile
CN
'86'
'+86'
'china'
China
CO
'57'
'+57'
'colombia'
Colombia
KM
'269_1'
'+269'
'comoros'
Comoros
CG
'242_1'
'+242'
'congo'
Congo
CK
'682'
'+682'
'cookIslands'
Cook Islands
CR
'506'
'+506'
'costaRica'
Costa Rica
HR
'385'
'+385'
'croatia'
Croatia
CU
'53'
'+53'
'cuba'
Cuba
CY
'357'
'+357'
'cyprus'
Cyprus
CZ
'420'
'+420'
'czechRepublic'
Czech Republic
DK
'45'
'+45'
'denmark'
Denmark
DG
'246'
'+246'
'diegoGarcia'
Diego Garcia
DJ
'253'
'+253'
'djibouti'
Djibouti
DM
'1_10'
'+1767'
'dominica'
Dominica
DO
'1_11'
'+1809'
'dominicanRepublic'
Dominican Republic
EC
'593'
'+593'
'ecuador'
Ecuador
EG
'20'
'+20'
'egyptoutsideCairo'
Egypt outside Cairo
SV
'503'
'+503'
'elSalvador'
El Salvador
GQ
'240'
'+240'
'equatorialGuinea'
Equatorial Guinea
ER
'291'
'+291'
'eritrea'
Eritrea
EE
'372'
'+372'
'estonia'
Estonia
ET
'251'
'+251'
'ethiopia'
Ethiopia
FO
'298'
'+298'
'faeroeIslands'
Faeroe Islands
FK
'500'
'+500'
'falklandIslands'
Falkland Islands
FJ
'679'
'+679'
'fijiIslands'
Fiji Islands
FI
'358'
'+358'
'finland'
Finland
FR
'33'
'+33'
'france'
France
'262'
'+262'
'frenchDepts'
French Depts. (Indian
Ocean)
GF
'594'
'+594'
'frenchGuiana'
French Guiana
PF
'689'
'+689'
'frenchPolynesia'
French Polynesia
GA
'241'
'+241'
'gabonRepublic'
Gabon Republic
GM
'220'
'+220'
'gambia'
Gambia
GE
'995'
'+995'
'georgia'
Georgia
DE
'49'
'+49'
'germany'
Germany
GH
'233'
'+233'
'ghana'
Ghana
GI
'350'
'+350'
'gibraltar'
Gibraltar
GR
'30'
'+30'
'greece'
Greece
GL
'299'
'+299'
'greenland'
Greenland
GD
'1_12'
'+1473'
'grenada'
Grenada
GP
'590'
'+590'
'guadeloupe'
Guadeloupe
GT
'502'
'+502'
'guatemala'
Guatemala
'53_1'
'+53'
'guantanamo'
Guantanamo (U.S. Naval
Base)
GW
'245'
'+245'
'guineaBissau'
Guinea-Bissau
GN
'224'
'+224'
'guinea'
Guinea
GY
'592'
'+592'
'guyana'
Guyana
HT
'509'
'+509'
'haiti'
Haiti
HN
'504'
'+504'
'honduras'
Honduras
HK
'852'
'+852'
'hongKong'
Hong Kong
HU
'36'
'+36'
'hungary'
Hungary
IS
'354'
'+354'
'iceland'
Iceland
IN
'91'
'+91'
'india'
India
ID
'62'
'+62'
'indonesia'
Indonesia
IR
'98'
'+98'
'iran'
Iran
IQ
'964'
'+964'
'iraq'
Iraq
IE
'353'
'+353'
'ireland'
Ireland
IL
'972'
'+972'
'israel'
Israel
IT
'39_1'
'+39'
'italy'
Italy
CI
'225'
'+225'
'ivoryCoast'
Ivory Coast
JM
'1_13'
'+1876'
'jamaica'
Jamaica
JP
'81'
'+81'
'japan'
Japan
JO
'962'
'+962'
'jordan'
Jordan
KZ
'7_4'
'+7'
'kazakhstan'
Kazakhstan
KE
'254'
'+254'
'kenya'
Kenya
KI
'686'
'+686'
'kiribati'
Kiribati
KP
'850'
'+850'
'koreaNorth'
North Korea
KR
'82'
'+82'
'koreaSouth'
South Korea
KW
'965'
'+965'
'kuwait'
Kuwait
KG
'996'
'+996'
'kyrgyzstan'
Kyrgyzstan
LA
'856'
'+856'
'laos'
Lao People's Democratic
Republic
LV
'371'
'+371'
'latvia'
Latvia
LB
'961'
'+961'
'lebanon'
Lebanon
LS
'266'
'+266'
'lesotho'
Lesotho
LR
'231'
'+231'
'liberia'
Liberia
LY
'218'
'+218'
'libya'
Libya
LI
'423'
'+423'
'liechtenstein'
Liechtenstein
LT
'370'
'+370'
'lithuania'
Lithuania
LU
'352'
'+352'
'luxembourg'
Luxembourg
MO
'853'
'+853'
'macao'
Macao
MK
'389'
'+389'
'macedonia'
Macedonia
MG
'261'
'+261'
'madagascar'
Madagascar
MW
'265'
'+265'
'malawi'
Malawi
MY
'60'
'+60'
'malaysia'
Malaysia
MV
'960'
'+960'
'maldives'
Maldives
ML
'223'
'+223'
'mali'
Mali
MT
'356'
'+356'
'malta'
Malta
MH
'692'
'+692'
'marshallIslands'
Marshall Islands
MR
'222'
'+222'
'mauritania'
Mauritania
MU
'230'
'+230'
'mauritius'
Mauritius
YT
'269'
'+269'
'mayotteIsland'
Mayotte Island
MX
'52'
'+52'
'mexico'
Mexico
FM
'691'
'+691'
'micronesia'
Micronesia
MD
'373'
'+373'
'moldova'
Moldova
MC
'377'
'+377'
'monaco'
Monaco
MN
'976'
'+976'
'mongolia'
Mongolia
MS
'1_14'
'+1664'
'monteserrat'
Monteserrat
MA
'212'
'+212'
'morocco'
Morocco
MZ
'258'
'+258'
'mozambique'
Mozambique
MM
'95'
'+95'
'myanmar'
Myanmar
NA
'264'
'+264'
'namibia'
Namibia
NR
'674'
'+674'
'nauru'
Nauru
NP
'977'
'+977'
'nepal'
Nepal
NL
'31'
'+31'
'netherlands'
Netherlands
AN
'599_2'
'+599'
'netherlandsAntilles'
Netherlands Antilles
NC
'687'
'+687'
'newCaledonia'
New Caledonia
NZ
'64'
'+64'
'newZealand'
New Zealand
NI
'505'
'+505'
'nicaragua'
Nicaragua
NE
'227'
'+227'
'niger'
Niger
NU
'683'
'+683'
'niue'
Niue
NF
'672'
'+672'
'norfolkIsland'
Norfolk Island
MP
'1_15'
'+1670'
'northernMarianaIslands'
Northern Mariana Islands
NO
'47'
'+47'
'norway'
Norway
OM
'968'
'+968'
'oman'
Oman
PK
'92'
'+92'
'pakistan'
Pakistan
PW
'680'
'+680'
'palau'
Palau
PA
'507'
'+507'
'panama'
Panama
PG
'675'
'+675'
'papuaNewGuinea'
Papua New Guinea
PY
'595'
'+595'
'paraguay'
Paraguay
PE
'51'
'+51'
'peru'
Peru
PH
'63'
'+63'
'philippines'
Philippines
PL
'48'
'+48'
'poland'
Poland
PT
'351'
'+351'
'portugal'
Portugal
QA
'974'
'+974'
'qatar'
Qatar
RO
'40'
'+40'
'romania'
Romania
RU
'7_2'
'+7'
'russia'
Russia
RW
'250'
'+250'
'rwanda'
Rwanda
SH
'290'
'+290'
'stHelena'
St Helena
KN
'1_16'
'+1869'
'stKittsandNevis'
St Kitts and Nevis
LC
'1_17'
'+1758'
'stLucia'
St Lucia
VC
'1_18'
'+1784'
'stVincent'
St Vincent
SM
'378'
'+378'
'sanMarino'
San Marino
ST
'239'
'+239'
'saoTome'
Sao Tome
SA
'966'
'+966'
'saudiArabia'
Saudi Arabia
SN
'221'
'+221'
'senegalRepublic'
Senegal Republic
SC
'248'
'+248'
'seychellesIslands'
Seychelles Islands
SL
'232'
'+232'
'sierraLeone'
Sierra Leone
SG
'65'
'+65'
'singapore'
Singapore
SK
'421'
'+421'
'slovakia'
Slovakia
SI
'386'
'+386'
'slovenia'
Slovenia
SB
'677'
'+677'
'solomonIslands'
Solomon Islands
SO
'252'
'+252'
'somalia'
Somalia
ZA
'27'
'+27'
'southAfrica'
South Africa
ES
'34'
'+34'
'spain'
Spain
LK
'94'
'+94'
'sriLanka'
Sri Lanka
PM
'508'
'+508'
'stPierreandMiguelon'
St Pierre and Miguelon
SD
'249'
'+249'
'sudan'
Sudan
SR
'597'
'+597'
'suriname'
Suriname
SZ
'268'
'+268'
'swaziland'
Swaziland
SE
'46'
'+46'
'sweden'
Sweden
CH
'41'
'+41'
'switzerland'
Switzerland
SY
'963'
'+963'
'syria'
Syria
TW
'886'
'+886'
'taiwan'
Taiwan
TJ
'992'
'+992'
'tajikistan'
Tajikistan
TZ
'255'
'+255'
'tanzania'
Tanzania
TH
'66'
'+66'
'thailand'
Thailand
TG
'228'
'+228'
'togo'
Togo
TO
'676'
'+676'
'tongaIslands'
Tonga Islands
TT
'1_19'
'+1868'
'trinidadandTobago'
Trinidad and Tobago
TN
'216'
'+216'
'tunisia'
Tunisia
TR
'90'
'+90'
'turkey'
Turkey
TM
'993'
'+993'
'turkmenistan'
Turkmenistan
TC
'1_20'
'+1649'
'turksandCaicos'
Turks and Caicos
TV
'688'
'+688'
'tuvalu'
Tuvalu
UG
'256'
'+256'
'uganda'
Uganda
UA
'380'
'+380'
'ukraine'
Ukraine
AE
'971'
'+971'
'unitedArabEmirates'
United Arab Emirates
GB
'44'
'+44'
'unitedKingdom'
United Kingdom
US
'1'
'+1'
'unitedStatesofAmerica'
United States of America
UY
'598'
'+598'
'uruguay'
Uruguay
UZ
'998'
'+998'
'uzbekistan'
Uzbekistan
VU
'678'
'+678'
'vanuatu'
Vanuatu
VA
'39'
'+39'
'vaticanCity'
Vatican City
VE
'58'
'+58'
'venezuela'
Venezuela
VN
'84'
'+84'
'vietnam'
Vietnam
WF
'681'
'+681'
'wallisAndFutunaIslands'
Wallis And Futuna Islands
WS
'685'
'+685'
'westernSamoa'
Western Samoa
YE
'967'
'+967'
'yemen'
Yemen
ZM
'260'
'+260'
'zambia'
Zambia
ZW
'263'
'+263'
'zimbabwe'
Zimbabwe

Cisco WebEx Connect Administrator`s Guide

Transcription

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