the VIEW Exclusively for Valley Oak Credit Union Members

1st Quarter 2013
Valley Oak Credit Union
Service, Integrity and Financial Stability for our Members
the
VIEW
Exclusively for Valley Oak Credit Union Members
Our branches
will be closed in
observance on the
following date:
MEMORIAL DAY
Monday, May 27th
We’re excited to introduce Mobile Banking!
You’ll now enjoy safe and convenient account access directly
from your mobile phone anytime and anywhere.
View Balances • View Transaction History • Transfer Funds
Pay Bills • Text Banking and More!
Mobile banking is free to any member who is enrolled in Home Banking.
To sign up for Mobile Banking, visit www.valleyoak.org
and follow the prompts. Get started today!
Help Us Celebrate National
Credit Union Youth Week
What kid wouldn’t want to throw on a trench coat,
dust off an old magnifying glass and slap on a play
mustache to become a detective for a day? Children
everywhere are intrigued by the thrill of mysteries and
the detectives that solve them. Little do these kids
know they also have the ability to tap into detective
mode by investigating ways to save and becoming a
credit union savings sleuth during the month of
April at the credit union.
Introducing children to their inner savings sleuth will
help lead them down the path of saving. Visit Valley
Oak Credit Union during the week of April 21-27 and
help us celebrate National Credit Union Youth Week. This year’s theme, “Savings Sleuth,
Solve the Mystery,” shows youth and teens how Valley Oak Credit Union can help them
use their own instincts and credit union resources to meet financial goals.
Whatever young sleuths are saving for, we at Valley Oak Credit Union can give them
the clues they need to investigate ways to save by opening a Junior Share Account.
Bring your young savings sleuths into Valley Oak Credit Union during Youth Week
and receive a special goody bag for each new account opened, or for a deposit in
an existing account!
Shared Branching Coming to VOCU Soon!
Valley Oak will be joining together with other credit unions, internationally,
in a cooperative effort to bring you a new choice in financial convenience,
the CU Service Centers®Network (also known as Shared Branching).
You will be able to perform many of your financial transactions and obtain services at
branches of other participating credit unions and self-service locations belonging to the network.
In essence your Valley Oak branch network will go from three branches to over 6,800.
IF YOU HAVEN’T CHECKED OUT OUR WEBSITE, LOG ON TO WWW.VALLEYOAK.ORG
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57601-NEWS-0113
1st Quarter 2013
Valley Oak Credit Union
&
Service, Integrity and Financial Stability for our Members
APPLAUSE ACCOLADES
Employee of the Quarter – Kellee Smith (4th Quarter 2012)
New Employees
Christina Martinez
and
Brandy Horner
Business Anniversaries
JANUARY
Kiersty Vaughan, 20 years of service
Dora Fernandez, 18 years of service
Christina and Brandy are our
newest employees at Valley Oak.
Christina is a Loan Processor and
Brandy is a Member Service Rep.
in the Visalia Branch. We are
very excited to have them
as part of our team.
FEBRUARY Tina Garza, 3 years of service
Executive Vice President Kiersty Vaughan celebrated
20 Years of dedicated service on January 1st, 2013
All employees, Board Members and the Supervisory Committee want to thank Kiersty.
We all appreciate her years of dedicated service to Valley Oak Credit Union.
It makes us proud to be represented by such a dedicated leader.
Notice of Fee Changes
This Newsletter is Going Green!
Starting in July, The View newsletter will only be provided in an
electronic-format. So instead of receiving a paper version of the
newsletter in your quarter-end statements, you’ll be able to access
The View in two different ways.
• Via online at valleyoak.org/asp/newsletter.asp
• Or if you have an email on file with the credit union,
we’ll email you The View directly to your inbox!
Important Loan Insurance Information
In compliance with California law, we must provide you with the
following information, at least annually. If you have credit life or
disability insurance on an open–end loan, this insurance may not
cover an advance or charge under your credit line if your disability
or death results from a condition for which you have seen a doctor
or chiropractor in the last six months before the advance or charge.
Excessive Cash Withdrawal
from Savings (>6/mo.) ..........$2
Checking and Saving
Account Return Item-NSF
(max $90 per day) .............. $30
Visa Credit Card
Return Payment ................... $30
ATM Withdrawal Exceeding
Available Balance ................. $30
Visa Debit and Visa Credit
Card Rushed Card/Pin# .. $50
Loan Payment by Phone ........ $10
Loan Return Payment ............ $30
Lien Satisfied (Auto) ............... $15
Subordination (Real Estate/
HELOC) ............................... $100
Fee changes effective
June 1, 2013
Annual Meeting
Valley Oak Credit Union’s Annual Meeting was held on Feb. 19, 2013. The membership elected the following individuals to
the Board of Directors: Incumbents Paula Estep-Becker and Mark Jennings. Members elected to the Supervisory Committee:
Jacob Gunning. The Credit Union is still seeking volunteers to fill one seat each on the Board of Directors and the Supervisory
Committee. If you are interested in becoming a volunteer for your credit union please contact Alan Cortum, President/CEO.
Board of Directors
On February 19, 2013 Valley Oak Credit Union’s Board of Directors elected its officers
for 2012-2013 following the annual meeting.
The officers are: Chairman Rick Chappell • Vice Chairman Mike Gunning • Secretary/Treasurer Saul Salmon
Staff Officials: President/CEO Alan Cortum • Chief Financial Officer Paul Schiele • Executive Officer Kiersty Vaughan
FINANCIAL REPORT
Web Address: www.valleyoak.org
As of 2/28/13
General e-mail address:
Assets ........................ 46,922,995
Loans ........................ 29,706,409
Shares ........................ 41,608,963
Capital ......................... 5,069,883
Members ............................. 6,547
President/CEO e-mail: alan.cortum@valleyoak.org
CALIFORNIA CREDIT CARD DISCLOSURE:
eajones@valleyoak.org
Merchant Check Verification:
1-800-268-8126
Toll Free Audio Response:
1-800-778-1621
Toll Free Corporate Number:
1-800-561-4302
Visa Lost/Stolen:
1-800-543-5073
MINIMUM PAYMENT WARNING: MAKING ONLY THE MINIMUM PAYMENT WILL INCREASE
THE INTEREST YOU PAY AND THE TIME IT TAKES TO REPAY YOUR BALANCE.
Shares insured up to $250,000 through NCUA
THREE RIVERS BRANCH
40870 Sierra Drive, PO Box 279
Three Rivers, CA 93271
559-561-4471
FAX 559-561-3817
VISALIA BRANCH
600 West Main Street
Visalia, CA 93291
559-636-3084
FAX 559-636-3088
TULARE BRANCH
255 E. King Ave.
Tulare, CA 93274
559-688-5996
FAX 688-7833
“The View” is published for Valley Oak Credit Union members and is designed to promote informative material of interest to our readers. It is distributed
with the understanding that it does not constitute legal, accounting, or other professional advice. Legal, accounting, or other expert assistance should be
sought from professionals in those fields. Information in this publication is current as of the date issue was printed. Products, services, and their terms may be
changed by the credit union at any time. Share rates are declared by the Board of Directors at month-end after considering earnings and required reserves.
IF YOU HAVEN’T CHECKED OUT OUR WEBSITE, LOG ON TO WWW.VALLEYOAK.ORG!
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57601-NEWS-0113