Customer Service Stations Offshore Cranes

Transcription

Customer Service Stations Offshore Cranes
Customer Service Stations
Offshore Cranes
Worldwide Service Stations
Sunderland
Great Britain & Ireland
Amersfoort
St. John’s
Netherlands, Belgium &
Luxembourg
Canada
Horsens
Moscow
Denmark
Russia
Hamburg
Germany
Atyrau
Madrid
Kazakhstan
Spain, Egypt & Tunesia
Shanghai
China
Miami
Dubai
USA & Mexico
Jeddah
United Arab Emirates,
Qatar & Yemen
Saudi Arabia
Hong Kong
Hong Kong & Korea
Singapore
Singapore, India, Indonesia, Malaysia,
Myanmar, Thailand & New Zealand
Guaratingueta
Brasil
Durban
South Africa
Sydney
Australia
Our aim is to be your long-term partner helping you to ensure safe,
reliable, cost-effective and eco-friendly operation of your Liebherr
offshore cranes. Our worldwide service organisation will provide you
with local support and spare parts whenever and wherever required.
In order to get a quick response please contact the Service
Station responsible for your country.
2 Customer Service Stations Offshore Cranes
•W
e are the ideal partner to support you and answer
your questions.
•W
e share our OEM (Original Equipment Manufacturer)
know-how with you.
•W
e focus on safety and reliability.
•W
e offer customized solutions (special solutions
for special demands, crane upgrades, etc.).
•W
e provide life-time OEM support for your Liebherr crane(s).
Customer Service Stations Offshore Cranes 3
Europe
Great Britain & Ireland
Liebherr-Great Britain Ltd.
Ayres Quay,
Deptford Terrace
Sunderland
Tyne & Wear
SR4 6DD
GB – Sunderland
Horsens
Denmark
Sunderland
Moscow
Russia
Great Britain & Ireland
Hamburg
Germany
Amersfoort
Atyrau
Netherlands, Belgium &
Luxembourg
Kazakhstan
Senior Technical Advisor
Mr. Brian HETHERINGTON
Tel.: +44 191 567 9977
Fax: +44 191 567 2723
Brian.Hetherington@liebherr.com
Spare Parts Administrator
Miss Katie DUFFY
Tel.: +44 191 567 9977
Fax: +44 191 567 2723
Katie.Duffy@liebherr.com
Spare Parts Administrator
Mrs. Kay ADAMSON
Tel.: +44 191 567 9977
Fax: +44 191 567 2723
Kay.Adamson@liebherr.com
Technical Advisor
Mr. Luke DOBBING
Tel.: +44 191 567 9977
Fax: +44 191 567 2723
Luke.Dobbing@liebherr.com
Madrid
Spain, Egypt & Tunesia
Germany
Denmark
Liebherr Nenzing Service
Am Neuländer Baggerteich 1
D – 21079 Hamburg
Liebherr-Danmark ApS
Marsalle 38A
8700 Horsens
Divisional Manager
Jesper Hammer Jakobsen
Mobile: +45 20 88 35 59
Fax:
+45 75 79 04 45
jesper-hammer.jakobsen@liebherr.com
Service Manager
Mr. Michael PETZOLD
Tel.: +49 40 76702 223
Fax: +49 40 76587 79
Michael.Petzold@liebherr.com
4 Customer Service Stations Offshore Cranes
Service Coordinator
Mr. Jan FEHTISCH
Tel.: +49 40 76702 217
Fax: +49 40 76587 79
Jan.Fehtisch@liebherr.com
Spare Parts Manager
Mr. Christoph FRITSCHE
Tel.: +49 40 76702 216
Christoph.Fritsche@liebherr.com
Technical Advisor
Mr. Fred SCHULENBURG
Tel.: +49 40 76702 238
Fax: +49 40 76587 79
Fred.Schulenburg@liebherr.com
Head of Customer Service
Allan Ole Petersen
Mobile: +45 51 25 66 59
Fax:
+45 75 79 04 45
allan-ole.petersen@liebherr.com
Spare Parts Manager
Kim Veng
Mobile: +45 30 55 32 87
Fax:
+45 75 79 04 45
kim.veng@liebherr.com
Technical Advisor
Martin Lange
Mobile: +45 24 66 96 26
Fax:
+45 75 79 04 45
martin.lange@liebherr.com
Customer Service Stations Offshore Cranes 5
Europe
Netherlands,
Belgium & Luxembourg
Spain, Italy, Egypt & Tunesia
Liebherr Iberica SA
Liebherr Ibérica, S.L.
C/ Los Muchos, 53
Pol. Ind. Albolleque
E-19160 Chiloeches
(Guadalajara)
Liebherr Maritime Benelux
Beeldschermweg 2
P.O. Box 1690
NL – 3821 AH Amersfoort
Service Manager
Mr. Tom Uenk
Tel.: +31 33 4500 820
Fax: +31 33 4500 898
Tom.Uenk@liebherr.com
Service Manager
Mr. Stanislav TARANIN
Tel: +7 495 710 74 10 ext. 1215
Fax: +7 495 710 74 10
Stanislav.Taranin@liebherr.com
6 Customer Service Stations Offshore Cranes
Service Coordinator
Mr. Ralf HUISERS
Tel: +31 33 4500 864
Fax: +31 33 4500 898
Ralf.Huisers@liebherr.com
Spare Parts Manager
Ms. Svetlana BUDENNAJA
Tel: +7 495 710 74 10 ext. 1224
Fax: +7 495 710 74 10
Svetlana.Budennaja@liebherr.com
Spare Parts Manager
Mr. Ger HORBEEK
Tel.: +31 33 4500 849
Fax: +31 33 4500 898
Ger.Horbeek@liebherr.com
Technical Advisor
Mr. Dennis THIE
Tel.: +31 33 4500 863
Fax: +31 33 4500 898
Dennis.Thie@liebherr.com
Service Manager
Mr. Miguel INFANTES
Tel: +34 949 363 020
Mobile: +34 696 924 265
Miguel.Infantes@liebherr.com
Spare Parts Manager
Mr. Fernando SIERRA
Tel: +34 949 363 026
Mobile: +34 649 909 638
Fernando.Sierra@liebherr.com
Technical Advisor
Mr. Adrián MUNICIO
Tel: +34 949 363 022
Mobile:+34 686 194 824
Adrian.Municio@liebherr.com
Russia
Kazakhstan
Liebherr Russia
Zhavoronki, Liebherr str. 1
39th km Minskoye highway
Odintsovsky district
Moscow Region
Russia
143020
Liebherr Kazakhstan LLC
Azattyk str. 78a
060005, Atyrau
Kazakhstan
Assistant of Department
Mrs. Irina KOSLOVZEVA
Tel: +7 495 710 74 10 ext. 1217
Fax: +7 495 710 74 10
Irina.Koslovzeva@liebherr.com
Spare Parts Manager
Mr. Vitalij BOGDANOVITSCH
Tel: +7 495 710 74 10 ext. 1094
Fax: +7 495 710 74 10
Vitalij.Bogdanovitsch@liebherr.com
Office Administration:
Ms. Alija Sabyrova
Tel.: +7 7122 763157
Alija.Sabyrova@liebherr.com
Spare Parts Manager
Mr. Baurzhan Uralov
Tel.: +7 7122 763156
Baurzhan.Uralov@liebherr.com
Customer Service Stations Offshore Cranes 7
Asia
Hong Kong & Korea
Shanghai
China
Liebherr (HKG) Ltd.
86 Ping Che Road
Fanling
New Territories
Hong Kong
Service Manager
Mr. Bill WONG
Tel.: +852 3142 3115
Fax: +852 3142 3119
Bill.Wong@liebherr.com
Spare Parts Manager
Ms. Zarina TAM
Tel.: +852 3142 3117
Fax: +852 3142 3119
Zarina.Tam@liebherr.com
Technical Advisor
Mr. Leo CHEUK
Tel.: +852 3142 3106
Fax: +852 3142 3119
Leo.Cheuk@liebherr.com
Hong Kong
Hong Kong & Korea
Singapore
Singapore, India, Indonesia,
Malaysia, Australia, Myanmar,
Thailand & New Zealand
Singapore, India, Indonesia, Malaysia,
Myanmar, Thailand & New Zealand
Liebherr Singapore Pte. Ltd.
No. 8 Pandan Avenue
Singapore 609384
Sydney
Australia
China
Liebherr-Werk Nenzing
Shanghai Representative Office,
Suite 709,7/F.,
Jin Zhong Building,
680 Zhao Jia Bang Road,
200031 Shanghai/CHINA
8 Customer Service Stations Offshore Cranes
Service Manager
Mr. Daniel PERZL
Tel.: +65 9720 3655
Daniel.Perzl2@liebherr.com
Spare Parts Manager
Mr. Ron TAN
Tel.: +65 6265 523 ext. 313
Ron.Tan@liebherr.com
Technical Advisor
Mr. Mohamed ISMAIL
Tel.: +65 9126 7371
MohamedAli.MohammedIsmail@
liebherr.com
Technical Advisor
Mr. Serkan DEMIR
Tel.: +65 9771 3518
Serkan.Demir@liebherr.com
Australia
Service Manager
Mr. Richard ERHART
Tel.: +86 21 6415 2148
Fax: +86 21 6473 6786
Richard.Erhart@liebherr.com
Liebherr-Australia Pty Ltd
1-15 James Erskine drive
Erskine park
NSW 2759
Service Manager
Marc Amann
Tel.: +61 2 9852 1833
Fax: +61 2 9670 1085
marc.amann@liebherr.com
Service Coordinator &
Spare Parts
Pauleen Blackshear
Tel.: +61 2 9852 1855
Fax: +61 2 9670 1085
Pauleen.Blackshear@liebherr.com
Customer Service Stations Offshore Cranes 9
Americas
Brasil
St. John’s
Liebherr Brasil GMO
Rua Dr. Hans Liebherr 1
SP 12522-640
Guaratingueta
Brazil
Canada
Service Coordinator
Mr. Leonardo ROCHA
Tel.: +55 12 2131 4713
Fax: +55 12 3128 4322
Leonardo.Rocha@liebherr.com
Miami
USA & Mexico
Spare Parts Manager
Mr. Cesar ALMADA
Tel.: +55 12 2131 4677
Fax: +55 12 3128 4322
Cesar.Almada@liebherr.com
Spare Parts Manager
Mr. Adriano MACHADO
Tel.: +55 12 2131 4678
Fax: +55 12 3128 4322
Adriano.Machado@liebherr.com
Technical Advisor
Mr. Wilton PINHEIRO
Tel.: +55 12 2131 4712
Fax: +55 12 3128 4322
Wilton.Pinheiro@liebherr.com
Canada
Liebherr Canada Ltd.
49 Mews Place, Suite C
St. John‘s , NL A1B 4N2
Canada
Service Manager
Mr. Erwin O’BRIEN
Tel.: +001 709 748 7829
Fax: +001 709 368 6494
Erwin.Obrien@liebherr.com
Spare Parts Manager
Mr. Wilf LETHBRIDGE
Tel.: +001 709 748 7829
Wilf.Lethbridge@liebherr.com
USA & Mexico
Liebherr Nenzing Crane Co.
Offshore Cranes
15101 N.W. 112th Ave.
Hialeah Gardens, FL 33018 USA
Emergency (24 hrs):
Tel.: +1 305 817 - 7557
or: +1 305 817 - 7500
Guaratingueta
Brasil
10 Customer Service Stations Offshore Cranes
Service Manager
Mr. Farrel ALEXANDER
Tel.:+1 305 817 - 7500 ext. 7560
Fax:+1 (305) 817 - 7502
Farrel.Alexander@liebherr.com
Logistic Manager
Mrs. Sadia RODRIGUEZ
Tel.:+1 305 817 – 7500 ext. 7520
Fax:+1 (305) 817 – 7506
Sadia.Rodriguez@liebherr.com
Spare Parts Administrator
Mr. Jose GARCIA
Tel.: +1 305 817 - 7500 ext. 7566
Jose.Garcia2@liebherr.com
Technical Advisor
Mr. Alek KOLIN
Tel.:+1 305 817 – 7500 ext. 7567
Fax:+1 (305) 817 – 7502
Alek.Kolin@liebherr.com
Customer Service Stations Offshore Cranes 11
Africa and Middle East
South Africa
Dubai
Jeddah
United Arab Emirates,
Qatar & Yemen
Liebherr-Africa (Pty) Ltd.
P.O. Box 40033
2 Kubu Ave Riverhorse Valley
Durban North 4071
South Africa
Head of Customer Service
Maritime Cranes
Lukas STURN
Tel: +27 (0) 31 010 0300
Fax: +27 (0) 31 569 1339
Lukas.Sturn@liebherr.com
Spare Parts Coordinator
Darren JANKELOW
Tel: +27 (0) 31 010 0317
Fax: +27 (0) 31 569 1339
Darren.Jankelow@liebherr.com
Technical Advisor
Wolfgang WIBMER
Tel: +27 (0) 31 010 0318
Fax: +27 (0) 31 569 1339
Wolfgang.Wibmer@liebherr.com
Saudi Arabia
United Arab Emirates,
Qatar & Yemen
Liebherr Middle East FZE
Jebel Ali Free Zone (South)
Plot No.: 10508
P.O. Box 2540
Dubai
U.A.E
Head of Customer Service
Mr. Guenter BERTHOLD
Tel.: +971 488 91 725
Fax: +971 488 91 776
Guenter.Berthold@liebherr.com
Spare Parts Coordinator
Mr. Atienza ALEJANDRO
Tel.: +971 488 91 707
Fax: +971 488 91 776
Alejandro.Atienza@liebherr.com
Technical Advisor
Mr. Tamer OEZER
Tel.: +971 488 91 709
Fax: +971 488 91 776
Tamer.Oezer@liebherr.com
Saudi Arabia
Saudi Liebherr Co. Ltd.
P.O. Box 6403 Jeddah 21442
Saudi Arabia
Service Manager
Mr. Fadi ABUSAMRA
Tel: +96612 225 3115
Fax: +96612 691 2907
Fadi.Abusamra@liebherr.com
Durban
South Africa
12 Customer Service Stations Offshore Cranes
Spare Parts Manager
Mr. Basir HASNAIN
Tel: +96612 225 3108
Fax: +96612 656 7753
Basir.Hasnain@liebherr.com
new subsidiary under construction
Customer Service Stations Offshore Cranes 13
Customer Service
Testing
Offshore cranes go through an extensive
testing programme. Prior to delivery all
electrical and hydraulic installations undergo detailed examination. After assembly
at the shipyard Liebherr service engineers
conduct final adjustments of limit switches
and proof the crane’s functions through to
an overload test.
14 Customer Service Stations Offshore Cranes
Assembly
Crane parts are transported in maximum
pieces and assembled and commissioned
by a team of experienced engineers. In
addition to training at Liebherr facilities prior
to erection, Liebherr offers comprehensive
on-site training during and after installation.
Training
Liebherr offers a range of flexible, high
quality training solutions to fulfil specific
customer training needs. Thereby, the main
focus lies on creating a sustainable awareness for efficient and safe crane operations.
In addition, it has always been Liebherr’s
philosophy to train customers’ engineers in crane maintenance, repair and
operation. Where necessary, customer
personnel are then able to ensure that
crane downtime is reduced to a minimum.
Technical Service & Maintenance
A team of more than 600 experienced,
multi-skilled and factory-trained service
engineers is based in more than 50 service
centres around the globe. They are available ad hoc or on a contractual basis. The
continuous expansion of our worldwide
sales and service network is part of
Liebherr’s commitment to offer the maritime
industry the best possible support.
Upgrades & Retrofits
It might be required to upgrade cranes
due to changes in the installation layout,
changes in rules and regulations, operational requirements or just to extend the
service life of an older crane. In consideration
of new conditions Liebherr offers retrofits
of existing drive systems and structural
inspections.
Spare parts
Every operational hour is vital if cranes are
to function effectively. Liebherr original spare parts (OEM) and service staff are at our
customers’ disposal 24/7. Availability of
components over the whole service life of
the crane is guaranteed. Liebherr also recommends a steady supply of critical spare
parts on-site. In combination with Liebherr
training on technical specifics, this allows
for minimal downtime of cranes.
Customer Service Stations Offshore Cranes 15
Wide Product Range
The Liebherr Group is one of the largest construction equipment
manufacturers in the world. Liebherr’s high-value products and
services enjoy a high reputation in many other fields. The wide
range includes domestic appliances, aerospace and transportation systems, machine tools and maritime cranes.
State-of-the-art Technology
To provide consistent, top quality products, Liebherr attaches
great importance to each product area, its components and
core technologies. Important modules and components are
developed and manufactured in-house, for instance the entire
drive and control technology for construction equipment.
Exceptional Customer Benefit
Every product line provides a complete range of models in many
different versions. With both their technical excellence and
acknowledged quality, Liebherr products offer a maximum of
customer benefits in practical application.
Worldwide and Independent
Hans Liebherr founded the Liebherr family company in 1949.
Since that time, the enterprise has steadily grown to a group of
more than 130 companies with over 41,000 employees located
on all continents. The corporate headquarters of the Group is
Liebherr-International AG in Bulle, Switzerland. The Liebherr
family is the sole owner of the company.
www.liebherr.com
www.liebherr.com
www.facebook.com/LiebherrMaritime
offshore.crane@liebherr.com
Customer Service Stations Offshore Cranes – 09/2015 Subject to change without notice.
The Liebherr Group of Companies