EMC Network Sagl

Transcription

EMC Network Sagl

www.emcnetwork.com - info@emcnetwork.com
EMC Network
Milano
Via T. da Cazzaniga 9/6,
20121 Milano, Italy
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Via Camerata Picena 385,
00138 Roma, Italy
Chiasso
Corso San Gottardo 14
6830 Chiasso, Switzerland
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accuracy or the completeness of the material.
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Pisa-Livorno-Lucca Resource Guide
Introduction & City Areas...............................................................................................8
Airport Information......................................................................................................10
Baby Sitting & Maid Services........................................................................................11
Banking Services............................................................................................................12
Bookshops & Libraries..................................................................................................13
Cinemas & Theatres......................................................................................................14
Embassies - Consulates..................................................................................................15
Expat & Support Groups...............................................................................................19
Groceries & Supermarkets.............................................................................................19
Holidays & Festivities....................................................................................................20
Hospital & Medical Services..........................................................................................21
International Schools.....................................................................................................22
Internet Cafés................................................................................................................24
Museums and Historical Sites........................................................................................25
Parks..............................................................................................................................26
Pharmacies....................................................................................................................27
Police Stations...............................................................................................................28
Postal Services................................................................................................................29
Public Transport............................................................................................................30
Pubs - Clubs..................................................................................................................31
Restaurants....................................................................................................................32
Shopping.......................................................................................................................35
Sport & Leisure.............................................................................................................36
Useful Numbers............................................................................................................37
Utilities..........................................................................................................................38
FAQ..............................................................................................................................40
Pisa-Livorno-Lucca
Resource Guide
Pisa, with approximately 100,000 inhabitants is close to the sea with the
river Arno dividing the city in two equal parts. The sea breeze also gives
Pisa a pleasant climate. It is one of the richest Tuscan cities due to its
enormous wealth of art, culture, and spectacular architecture such as the
famous Duomo, Battistero and the world famous Leaning Tower.
Livorno, with approximately 170,000 inhabitants, derives much of its
economy from the fact that it is one of Italy’s main ports and consequently
has attracted a lot of industry to the area.
The smaller city of Lucca is a former Latin colony founded in 180 A.C
in a mountainous region. Very little medieval architecture is left, even
though, it was a walled city and the residence of the Longobardi Dukes
of Tuscany. Lucca is the silk art capital of Italy.
City Overview
It’s divided into two main parts marked out by Corso Vittorio Emanuele; the old city, a network of
medieval streets and monuments, and the quarters which developed after 1820, characterized by
straight streets and perfectly square islands.
Pisa is situated in the north-western part of Tuscany, just 80 km from Florence. Home of
the Leaning Tower, Pisa is one of the most popular tourist destinations in Italy. The city’s
main attractions are all located in Piazza del Duomo, located north of the centre. Here
one can find some of the most attractive architectural structures in Italy; the Church,
Baptistery and the famous tower. Other famous landmarks are the Certosa of Pisa, in
Calci (located about 10 km outside Pisa) and the Basilica of San Piero a Grado (5 Km
from Pisa), both obligatory stop offs for lovers of Romanesque art.
Facts about
Pisa-Livorno-lucca
Population: 400,000
National status: Republic
Currency: Euro
Time zone: GMT +1
Main airports: Bari Palese
Livorno is one of the most important seaports in Italy with several major
industries, such as refineries, shipyards and chemical plants. However, it is also
a popular tourist place as it is located on the beautiful Tuscan coastline. It was
founded the 16th Century by the Medicis, Tuscany’s Grand Dukes, in order
to have vital access to the sea. Livorno consequently grew from being a small
fishing village to be an important commercial centre in the heart of Italy. Today, the Italian Naval Academy and a naval arsenal are
also located here. Places of interest include the Cathedral (late 16th century, restored after being severely damaged during World
War II) and the Fortezza Vecchia (Italian, “Old Fort”), built in (1521-1534) as part of a strengthening system for the harbour.
Lucca, the former capital of Tuscany, is located approximately 80 km from Florence and is one of the very few towns in Italy to have
preserved in their entirety the 16th century wall of defense that has surrounded it since its beginnings. Today, the historic centre is almost
completely closed to traffic. Getting around Lucca means either walking or biking.
The narrow streets, dating back to Roman times are enriched with numerous palaces, museums, and churches in Romanesque style. The
Church of San Michele in Foro differs from the others because of its extraordinary façade that is considered one of the most peculiar of
its kind in Italy. The Cathedral of San Martino contains various precious works of art, among them are sculptures of Nicola Pisano, and a
nave dominated by the “Tempietto”, an octagonal construction with the Saint’s face.
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Pisa - Livorno - Lucca Resource Guide
City Areas
POPULAR RESIDENTIAL AREAS
Expats relocating to the area around Pisa-Livorno-Lucca often choose to settle in Tirrenia, a small seaside town located between Pisa and
Livorno. Other than being home to the biggest American military base in Italy (Camp Derby), Tirrenia has a lot of amenities including
good shopping facilities as wll as sport and leisure activies. The town is very near to both Pisa (12 km.) and Livorno (8 km). Housing is
varied, ranging from apartments to villas with gardens. Other popular residential areas are Quercianella, a renowned seaside resort, and
Montenero. All areas are considered family-friendly and in easy reach of the headquarters of multinational companies based here.
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Airport Information
Aeroporto Internazionale Galileo Galilei is the main airport which serves Pisa, Livorno, and Lucca is
situated just outside Pisa.
Lost & Found Office
Tel: 050 849 400
Pisa Airport Switchboard
Tel: 050 849 111
Business Centre
Tel: +39 050 849111 - fax: 050 849 623
Airport Hotels
Given the vicinity to the city
of Pisa, most hotels are
located around Pisa Train
station, approximately 10
minutes by bus from the
airport.
Galilei Vip Lounge
Tel: 050 849 473
Airport Pass Office
Tel: 050 849 538 - fax: 050 916050
Pisa Airport Cargo Office
Tel: 050 849 350 - fax: 050 46075
Airport Information
Information Office Tel: 050 849 300
TAXI
Tel: 050 541 600
Italian railways
Tel: 89 20 21
TRANSPORTATION
The airport is connected to the Central Station in Pisa as well as the entire Italian railroad network. Direct railway connections link the Airport
to Florence, Lucca, Viareggio, Pistoia and Montecatini. Tickets can be bought at the Information Office in the Arrivals hall.
TAXIS
Taxis are located in front of the airport exit, by the Arrivals hall. A “Collective Taxi” service leaves every 10 minutes, from the airport to the
Train Station and to the Leaning Tower (S. Chiara Hospital). Maximum 8 passengers per car. The Collective Taxi stand is located on the
right just outside the Arrival hall.
BUS
Compagnia Pisana Trasporti (CPT) buses connect the airport to the city centre of Pisa and depart every 20 minutes. The tickets cost 77
cents and are valid for one hour on the entire city network. The tickets can be bought from the Information Office in the airport terminal
or through the automatic ticket machine at the bus terminal.
The bus terminal is located just outside the Arrivals area. You can easily recognize it as being a green shelter with “City Bus” written on it.
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Babysitting
When looking for a baby-sitter or a maid you have various options to choose from. Usually, these
services are available in three options; hourly, daily, or live-in. We highly recommend that you request
and check all applicants’ references.
Babysitting agencies
PISA
Fabio Sabatini
Via Roma 108
56040 Castellina Marittima
Tel. 050 699 863
LIVORNO
L’Isola Che Non C’E’
Via Puini 97
57128 Livorno
Tel. 0586 504876
Piazza Giuseppe Mazzini
56 57126 Livorno
Tel. 0586 210059
Ozzys’s
Via Fattori 18b
57124 Livorno
Tel. 0586 400907
Baby Service S.A.S
Via Nardini Despotti
Mospignotti Aristide
1257125 Livorno
Tel. 0586 260145
Barbara Burgio
Viale Italia 56
57127 Livorno (LI)
Tel. 0586 804572
Hourly
These workers are usually Italian and nonItalian. This kind of help is easy to find,
readily available, and not very expensive.
The going rate is approx. 5 - 7 Euros an
hour as much depends on the number of
hours worked.
Daily
These workers are usually non-Italians
who have their own place to live, but
work at the home of one employer for the
entire day. They are called ‘lungo orario’ and work a fixed number of hours a day(usually
starting at 7.00 or 8.00 and ending at 17.00 or 18.00 from Mon through Sat)a day.
The salary they earn varies greatly depending on the agreement initially agreed upon.
Unfortunately, it seems that sometimes the salary depends on the nationality of the
worker. Workers from the Phillippines command a higher salary in comparison to most
other Non-Italian home help.
Live - in
It is not uncommon to have a person living with a family who takes care of both the
house and the children, these are called ‘Fisso’. There are large numbers of non-Italian
workers usually from the Phillipines, Latin America, Sri Lanka, and Ethiopia who eagerly
seek this kind of position, as it provides work, food, and board. The average salary for a
‘fisso’ is between 600 - 800 Euros a month.
HOW DO I FIND THESE SERVICES?
On the English Yellow Pages website you will find classified ads from individuals looking
for such work, and you may also place an ad if you are looking for home help. The most
common way to find a baby sitter is through word of mouth, i.e. asking around for
reliable, qualified, and experienced people. Otherwise people find baby-sitters through
ads in the newspapers (Gazzetta Affari/Business), or through temporary job agencies. For
home help one can also contact “Imprese di pulizia” (Cleaning Companies).
LUCCA
Il Nido snc
Via Nottolini 348
55100 Lucca
Tel. 0583 582984
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Banking
Banks are generally open from Monday to Friday from 08:30 to 13.30 and for 60 to 90 minutes in
the afternoon between 14.30 and 16.00, they are always closed at weekends.
Banks in Italy offer a full range of services. TYPES OF ACCOUNTS
There are many 24-hour cash points (ATMs)
AVAILABLE
available. Ensure that you check your bank
There are two types of current accounts
statements carefully as ‘mistakes’ are not
available:
uncommon. Bank charges are generally
Resident’s Account - If you are already
higher than most expats are used to.
registered at the Town Hall. Bank fees are
cheaper than those of non – resident accounts
There are several national banks (e.g.
and you are entitled to all the services the bank
Unicredit, Banco Posta, BNL, Intesa
provides:
San Paolo,) that have grouped together
- Credit Card
regional banks and created a sort of circuit.
- ATM/Debit Card (‘Bancomat’)
(e.g. Banco di Roma - Gruppo Unicredit,
- Cheque book
Antonveneta-Gruppo Montepaschi). Some
- On line banking
other banks work in a regional context (e.g.
Casse di Risparmio, Banche di Credito
Non-Resident’s Account – You can open a
Cooperativo, Casse Rurali e Artigiane),
bank account even if you are not yet registered
and they also have branches outside their
at the Town Hall. Bank fees are higher and you
region.
are entitled to fewer services which vary from
bank to bank but generally include only ATM
Some foreign banks have opened branches
Card and a cheque book.
in Italy over the past decade (e.g. Woolwich,
Barclays, Ing Direct, Deutsche Bank) whilst
In order to open a joint bank account, both
others are just merchant banks (Citibank
parties must go to the bank in person. There are
International, Merrill Lynch, JP Morgan).
two different kinds of joint bank account:
Other foreign banks have opened branches
in association with Italian banks (e.g. Crédit
‘Conto corrente cointestato a firme disgiunte’
Agricole-Cariparma; BNL – Gruppo BNP
- where either person can make transactions
Paribas)
without the other’s signature.
‘Conto corrente cointestato a firme
Banks are generally open from Monday
congiunte’- where both signatures are required
to Friday from 08.30 to 13.30 and for 60
for every transaction.
to 90 minutes in the afternoon between
14.30 and 16.00, they are always closed at
weekends. Opening hours are displayed on SERVICES PROVIDED
the door. When wishing to open an account ATM/DEBIT CARD (‘BANCOMAT’)
it is advisable to go during the morning as A Bancomat card can be used to pay for items
this service is not always available in the directly and to withdraw cash in Italy and
abroad. ATM machines are available 24-hours.
afternoon.
They are located outside banks, in shopping
malls, in airports, train stations, large hospitals.
TO OPEN AN ACCOUNT
In order to open a bank account you will Be aware that if you use your own bank’s ATM
need to go in person to the bank of your machines, operations are free of charge; on the
choice with the following documentation: other hand if you use ATM machines of other
- Passport (NB This applies also to EU banks you will be charged a handling fee – this
citizens – passport is only form of ID varies from bank to bank but is between 1 and
3 Euros for each transaction.
accepted)
- Fiscal code
Services available through ATM machines
- Salary Sheet
are:
- Mobile SIM recharge/top up
- Bank statement consultation
- Utilities bills payment
- Cash and cheque deposit
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In case of theft or loss of your Bancomat, it
is necessary to block it. This can be done by
dialing the following toll-free phone numbers:
- For Bancomats with a chip: 800 902631
- For Standard Bancomats: 800 822 056
CREDIT CARD
Credit cards can be used to pay directly at
shops or on line, to pay utility bills if you
have this facility, to withdraw money from
ATM machines (commission is charged for
this service)
Italian credit card accounts have to either be
settled on a monthly basis by funds being
withdrawn from your current account (check
debit date with your bank) or by monthly
installments in case you opt for the revolving
option (check interest rates with your bank).
Most common credit cards are:
AMEX: 800.131.141
VISA: 800 819 014
MASTERCARD: 800.269.269
DINERS CLUB: 06.35.75.333
In case of theft or loss of cards, the numbers
to call are as follows:
AMEX: 06 72 2803 71 or 06 72 282
or 800. 87 2000
VISA: 800.207.167
MASTER CARD: 800.207.167
DINERS CLUB: 800 86 40 64
CHEQUE BOOK
A cheque (Assegno bancario) can be used to
make payments and the sum will be debited
from your bank account on the same day if
it is cashed in at the same bank, otherwise it
generally takes 6 working days to debit/credit
your account. Cheques are not usually accepted
in shops, airports or train stations but are most
often used in for the payment of services or
between private individuals.
Cheques can either be:
Assegno bancario trasferibile
(Transferable cheque): this kind of cheque
can be cashed by a different person than the
one in whose name the check was originally
written out , by signing it on the back (in italian
“girata”, or ‘turned over’). Transferable cheques
can be for a value of up to E 12.500,00 only.
If the cheque is cashed by the person it was
written out to or transferred to, the individual
must write their “codice fiscale” (italian fiscal
code) on the back of the cheque.
If the cheque is instead paid into a bank
account the “codice fiscale” is not required.
Assegno bancario non trasferibile ( Account
payee only cheque ): this kind of cheque can
be cashed only by the person in who’s name
it was written . All cheques of a value greater
than E12.500,00 must be account payee only.
Assegno circolare ( Open/bearer cheque):
this kind of cheque is payable to the person
it was written out to and who presents it
for payment at a counter of the same bank
that issued it. It is issued by the bank of an
individual that has an bank account with that
bank (in this case the sum will be deducted
from the bank account in question) or in the
case of an individual who does not have a bank
account the value of the cheque must be paid
in cash to the bank.
An assegno circolare must to be cashed within
30 days of its date of issue.
ON LINE BANKING
The online banking service allows you to:
- Perform a financial transaction such as an
account to account transfer
- Monitor your bank statement and list of
movements (incoming and outgoing)
- Recharge your mobile phone
EXCHANGE SERVICES
In Italy there are lots of currency exchange offices
that are usually open non-stop from 8:30 to
20:00. Travelers’ cheques, money transfers, and
cash advances on Credit Cards are available.
Currency exchange offices can be found in the
centre of the city (tourist areas) and in airports
and larger train stations.
Popular Banks
Unicredit Banca
Banca Monte dei Paschi di
Siena
Banco Popolare
UBI Banca
BNL – Gruppo BNP Paribas
Banca Popolare di Milano
Banco Posta
BNP Paribas
Banche Popolari Unite
Banca Popolare di Milano
Intesa San Paolo
Banks: automatic 24-hours-a-day exchange machines usually situated outside many branches
in Bari.
Change Offices: usually open non-stop from 8:30 to 20:00. Travellers’ cheques, money
transfers, and cash advances on credit cards are available.
Bookshops and Libraries
Below is a list of bookshops and libraries where books in original language may be available or can
be ordered.
BOOKSHOPS
PISA
Librerie Feltrinelli
C. Italia 50
56125 Pisa
Tel. 050 24118
Has books in English
Librerie Pangloss
Via San Lorenzo 4
56127 Pisa (PI)
Tel. 050 552371
LIVORNO
Libreria Attias
C.so Mazzini 12 - 16
57100 Livorno
Tel. 0586 897827
Libreria Il Pentafoglio
Via Fiorenza, 4/B
57125 Livorno
Tel. 0586 890132
Gaia Scienza Libreria
Via di Franco 12
57123 Livorno
Tel. 0586 829325
LUCCA
Libreria Massoni
Via Santa Croce, 9
55100 Lucca
Tel. 0583 467576
Libreria Doroni
Via della Rosa 4
Tel. 0583 491031
or
Piazza S. Maria Bianca 12
Tel. 0583 495809
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Cinemas & Theatres
The cinemas listed below may occasionally show films in the original langauge. For theatre plays in the
original lanaguage version, please refer to each theatre’s program.
PISA
LIVORNO
Arno
Via Conte Fazio
56122 Pisa
Tel. 050 43289
Cinema Metropolitan
Via Giovanni Marradi 16
Livorno
Tel. 0586 808224
Cine Club Arsenale
Via Scaramucci 4
56125 Pisa
Tel. 050 502640
Cinema Odeon
Largo dei Valdesi 6
Livorno
Tel. 0586 899233
Lanteri
Via S. Michele degli Scalzi 46
56100 Pisa
Tel. 050 577100
Cinema Teatro I 4 Mori
Piazza Pietro Tacca
Livorno
Tel. 0586 896440
Multisala Isola Verde
Via Frascani Cisanello
56100 Pisa
Tel. 050 541048
CINEMAS THEATRES
Ariston
Via Turati 1
56125 Pisa
Tel. 050 43407
Teatro Odeon
Piazza S. Paolo all’Orto 18
56100 Pisa
Tel. 050 540168
LUCCA
Cinema Astra
Piazza del Giglio
Tel. 0583 496480
Cinema Moderno
via Vittorio Emanuele II
Tel. 0583 353484
14
Cinema Aurora
Viale Ippolito Nievo 28
Livorno
Tel. 0586 409888
Pisa
Teatro di Pisa / Teatro G. Verdi
Via Palestro 40
Tel. 050 941111
Livorno
Teatro di Livorno
Via Goldoni 83
57125 Livorno
Tel. 0586 204211
Lucca
Teatro del Giglio
Piazza del Giglio, 13/15
55100 Lucca
Tel. 0583 467521
Embassies and Consulates
americaS
Argentina
Piazzale Esquilino 2, 00185 Roma
Tel. 06 48073300
Fax. 0648073343
www.embargentina.it
Belize
Piazza di Spagna, 81
00187 Roma
Tel. 0669190776
Fax. 0669925794
www.ambasciatabelize.com
Bolivia
Via Brenta 2, 00198 Roma
Tel. 06 88 41 001
Brazil
Piazza Navona, 14
00186 Roma
Tel: 06 683981
Fax: 06 6867858
www.ambasciatadelbrasile.it
Canada
Via Salaria, 243 - 00198 Roma
Tel. 06 854441
www.international.gc.ca
Chile
Via Po, 23 - 00198 Roma
Tel 06 - 844091
Fax: 06 – 8841452
www.chileit.it
Colombia
Via Pisanelli 4, 00196 Roma
Tel. 06 36 14 348
www.embajadadecolombia.it
Costa Rica
Ambasciata di Costa Rica
Viale Liegi, 2 - 00198 Roma
Tel. +39 06 84242853
Fax +39 06 85355956
www.ambasciatacostarica.org
Cuba
Via Licinia 7, 00153 Roma
Tel 06-571724217
Fax 06-5782032
www.ambasciatacuba.com
Dominican Republic
Via Pisanelli 1, 00196 Roma
Tel. 06 36 00 43 77
Equador
via G.D’Arezzo, 14 00198 Roma
Tel. 06/8541784
Fax 06/85354434
El Salvador
Via Gualtiero Castellini, 13 . 00197 Roma.
Tel: 06 8076605
Fax: 06 8079726
www.embasalvaroma.com
Jamaica
Via G. Sgambati, 1 - 00198 Roma
Tel: 068542494
Guatemala
Via Colli della Farnesina 128, 00194 Roma
Tel. 06 36 307 392
Haiti
Via di Villa Patrizi 7, 00161 Roma
Tel 06 44 254 106
Honduras
Via G. B Vico 40, 00196 Roma
Tel. +39-06-3207236
Fax +39-06-3207973
Mexico
Via Spallanzani 16, 00161 Roma
Tel. 06 44 11 51
Fax 06440.3876
http://portal.sre.gob.mx/italiano/
Nicaragua
Via Brescia 16, 00198 Roma
Tel. 06 84 13 471
Panama
Viale Regina Margherita 239, 00198 Roma
Tel. 06 44 252 173
Paraguay
Via Castro Pretorio 116, 00185 Roma
Tel. 06 44 65 517
Perù
Via F. Siacci 4, 00197 Roma
Tel. 06 80691510
Fax 06 80691777
www.ambasciataperu.it
United States of America
Via Veneto 119a, 00187 Roma
Tel. 06 46 741
www.usembassy.it
Uruguay
Via Veneto 183, 00187 Roma
Tel. 06 48 21 776
Venezuela
Via Tartaglia 11, 00197 Roma
Tel. 06 80 79 019
www.ambasciatadelvenezuela.it
AFRICA
Algeria
Via B. Oriani 26, 00197 Roma
Tel. 06 80 84 141
Website: www.algerianembassy.it
Angola
Via F. Bernardini 21, 00165 Roma
Tel. 06 39 36 65 70
www.ambasciatangolana.com
Burkina Faso
Via Alessandria 26, 00198 Roma
Tel. 06 44 24 97 25
www.ambaburkinaitalie.it
Cameroon
Via Siracusa 4/6, 00161 Roma
Tel. 06 44 29 12 85
www.cameroonembassy.it
15
Cape Verde
Via G. Carducci 4, 00187 Roma
Tel. 06 47 44 643
Congo (Brazzaville)
Via Barberini 3, 00187 Roma
Tel. 06 42 01 07 79
Congo (Kinshasa)
Via Ombrone 8/10, 00198 Roma
Tel. 347 55 67 732
Madagascar
Via Zandonai 84/a, 00194 Roma
Tel. 06 36 30 01 83
Mali
Via Antonio Bosio 2, 00161 Roma
Tel. 06 44254029
Costa Rica
Viale Liegi, 2 - 00198 Roma
Tel. +39 06 84242853
Fax +39 06 85355956
www.ambasciatacostarica.org
Marocco
Via Spallanzani 8/10, 00161 Roma
Tel. 06 44 02 506
www.consulatmarocmilan.it
Egypt
Via Salaria 267, 00199 Roma
Tel. 06 84 40 191
Mauritania
Via G. Paisiello 26, 00198 Roma
Tel. 06 85 57 949
Ethiopia
Via Vesalio 16, 00161 Roma
Tel. 06 44 03 652
Fax. 06 4403676
Mozambique
Via Corridoni 14, 00195 Roma
Tel. 06 37 51 48 52
Gabon
Via Mercalli 25, 00197 Roma
Tel. 06 80 69 13 90
www.ambassade-gabon-rome.org
Ghana
Via Ostriana 4, 00199 Roma
Tel. 06 86 21 56 91
www.ghanaembassy.it
Guinea
Via A. Ristori 8/13, 00197 Roma
Tel. 06 80 78 989
Ivory Coast
Via Guglielmo Saliceto 8, 00161 Roma
Tel. 06 44 23 11 29
www.consolatocostadavorio.mi.it
Kenya
Via Archimede 164, 00197 Roma
Tel. 06 80 82 717
www.embassyofkenya.it
16
Libya
Via Nomentana 365, 00162 Roma
Tel. 06 86 32 09 51
www.amb-libia.it
Niger
Via Baiamonti 10, 00195 Roma
Tel. 06 37 29 013
Qatar
Via A. Bosio 14, 00161 Roma
Tel. 06 44 24 94 50
www.qatarembassy.it
Senegal
Via Giulia 66, 00186 Roma
Tel. 06 68 72 353
Rep. of South Africa
Via Tanaro 14, 00198 Roma
Tel. 06 85 25 41
www.sudafrica.it
Sudan
Via Spallanzani 24, 00161 Roma
Tel. 06 44 03 609
www.sudanembassy.it
Lesotho
Via Serchio 8, 00198 Roma
Tel. 06 85 42 496
Tanzania
Viale Cortina D’ampezzo 185 - 00135 Roma
Tel 06 334 85801
Fax 06 334 85828
www.tanzania-gov.it
Liberia
Via A. Vivaldi 15, 00199 Roma
Tel. 06 86 32 90 34
Tunisia
Via Delle Egadi, 13 - 00199 Roma
Tel. 06 87183159
Zimbabwe
Via Virgilio 5, 00193 Roma
Tel. 06 68 30 82 82
EUROPE
Albania
Via Asmara 5, 00199 Roma
Tel. 06 8622411
Fax. 06 86224120
www.ambalbania.it
Armenia
Tel 06 3296638
Fax 06 3297763
www.ambasciataarmena.it
Austria
Via G.B. Pergolesi 3, 0198 Roma
Tel. 06 8412744
Belarus
Via delle Apli Apuane 16, 00141 Roma
Tel. 06 82 08 141
Fax. 06 82002309
www.belembassy.it
Belgium
Via Monti Parioli 49, 00197 Roma
Tel. 06 36 09 511
Fax. 06 361.01.97
www.diplomatie.be/romeit/
Bosnia-Herzegovina
Via Albertelli Pilo 11, 00195 Roma
Tel: 06 37 28 509
Bulgaria
Via Rubens 21, 00197 Roma
Tel. 06 32 24 643
Fax. 06 3226122
Czech Republic
Via dei Gracchi 322, 00192 Roma
Tel 063609571
Fax 063244466
www.mzv.cz/rome
Croatia
Via Bodio 74, 00191 Roma
Tel. 06 36 30 73 00
Denmark
Via. Monte Parioli 50, 00197 Roma
Tel. 06 9774.831
Fax. 06 9774.8399
website: www.ambrom.um.dk
Estonia
Viale Liegi 28, 00198 Roma
Tel. 06 844 075 10
Fax. 06 844 075 19
www.estemb.it
Finland
Via Lisbona 3, 00198 Roma
Tel. 06 85 22 31
www.finland.it
France
Piazza Farnese 67, 00186 Roma
Tel. 06 68 60 11
www.ambafrance-it.org
Georgia
Piazza di Spagna 20, 00187 Roma
Tel. 06 69 94 19 72
Germany
Via San Martino della Battaglia 4,
00185 Roma
Tel.: 06 49213-1
Fax: 06 44 52 672
www.rom.diplo.de
Greece
Via Mercadante 36, 00198 Roma
Tel. 06 8416505
www.ambasciatagreca.it
Ireland
Piazza Campitelli 3, 00186 Roma
Tel. 06 6979 121
Fax 06 6979 1231
www.ambasciata-irlanda.it
Jugoslavia
Via Monti Parioli 20, 00197 Roma
Tel. 06 32 00 805
Latvia
Tel. 06 88 41 227
Fax. 06 8841 239
www.mfa.gov.lv/it/rome/
Lithuania
Viale di Villa Grazioli 9, 00198 Roma
Tel. 06 85 59 052
Fax. 06 8559 053
Luxembourg
Via di Santa Croce in Gerusalemme 90,
00185 Roma
Tel. 06 77 20 11 77
Fax 06 77 20 10 55
www.ambasciatalussemburgo.it
Macedonia
Via Bruxelles 73-75, 00198 Roma
Tel. 06 84 24 11 09
Malta
Lungotevere Marzio 12, 00186 Roma
Tel. 06 68 79 990
Moldavia
Via Montebello 8, 00185 Roma
Tel.: + 39 06 4740210;
Fax: + 39 06 47881092
www.ambmoldova.it
Monaco
Via Bertoloni 36, 00197 Roma
Tel. 06 80 83 361
Netherlands
Via M. Mercati 8, 00197 Roma
Tel. 06 32 15 827
www.olanda.it
Norway
Via Terme Deciane 7, 00153 Roma
Tel. 06 57 17 031
www.amb-norvegia.it
Poland
Via Rubens 20, 00197 Roma
Tel. 06 32 16 073
www.ambasciatapolonia.it
Portugal
Tel. 06 84 48 01
www.embportroma.it
Romania
Via Tartaglia 36, 00197 Roma
Tel. 06 80 72 541
www.roembit.org
Russia
Via Gaeta 5, 00185 Roma
Tel.44 68 683
www.ambrussia.com
Slovakia
Tel. 06 36 71 51
www.mfa.sk
Slovenia
Via L. Pisano 10, 00197 Roma
Tel. 06 80 81 075
Spain
Largo Fontanella di Borghese, 19
00186 Roma
Tel.: 06 684 04 01
Fax: 06 687 22 56
Sweden
Piazza Rio De Janeiro 3, 00161 Roma
Tel. 06 44 19 41
www.swedenabroad.com
Switzerland
Tel. 06 80 95 71
www.eda.admin.ch/roma
Turkey
Via Palestro 28, 00185 Roma
Tel. 06 44 52 209
www.ambasciataditurchia.it
UK and Northern Irleland
Via XX Settembre 80/a, 00187 Roma
Tel: 06 4220 0001
Fax: 06 4220 2334
ukinitaly.fco.gov.uk/en/
Ukraine
Via G. d’Arezzo 7, 00198 Roma
Tel. 06 84 17 854
www.amb-ucraina.com
Hungary
Via dei Villini 16, 00161 Roma
Tel. 06 44 23 05 67
www.huembit.it
Uzbekistan
Via Tolmino 12, 00198 Roma
Tel. 06 84 13 706
Vatican City
Via Po 27, 00198 Roma
Tel. 06 85 52 092
www.vatican.va
San Marino
Via E. Duse 35, 00197 Roma
Tel. 06 80 72 511
17
ASIA & OCEANIA
Afghanistan
Tel. 06 86 11 009
www.afghanistanembassyitaly.com
Australia
Via Alessandria 215, 00198 Roma
Tel. 06 85 27 21
www.italy.embassy.gov.au
Bangladesh
Via Bertoloni 14, 00197 Roma
Tel. 06 8083595
Fax. 06 8084853
www.bangladeshembassyinitaly.com
Myanmar
Via Vincenzo Belini, No.20,
Interno 1 - 00198, Rome,
Tel: 06 854-9374, 841-6863
Fax: 06 841-167
website: merome.itgo.com
New Zeland
Via Clitunno 44 - Roma 00198
Tel: 06 853 7501
Fax: 06 440 2984
www.nzembassy.com
Syria
Piazza Aracoeli 1, 00186 Roma
Tel.: +39 06 6749801
Fax: +39 06 6794989
www.ambasciatadisiria.it
Indonesia
Via Campania 55 00187 Roma
Tel: 06 42 00 911
Tanzania
Viale Cortina D’ampezzo 185 - 00135 ROME
Tel. 06 334 85801
www.tanzania-gov.it
Sri Lanka
Via Adige, 2 - 00198 Roma
Tel. 06 8554560
China
Via Bruxelles 56, 00198 Roma
Tel: 06-8413458
Fax: 06-85352891
www.fmprc.gov.cn/ce/ceit/ita/
North Korea
Viale dell’Esperanto, 26
00144 Roma
Tel. 06 59 15 893
Thailand
Via Nomentana132, 00162 Rome
Tel. 06 86220525-27
Fax. 06 8622 0529
Cyprus
Via Denza 15, 00197 Roma
Tel. 06 80 88 365
Oman
Via della Camilluccia 625, 00135 Roma
Tel. 06 3297364
Uzbekistan
Via Tolmino 12, 00198 Roma
Tel. 06 85 42 456
www.uzbekistanitalia.org
India
Via XX Settembre 5, 00187 Rome
Tel. 06-4884642/3/4/5
www.indianembassy.it
Pakistan
Via della Camilluccia 682, 00135 Roma
Tel. 06 3294836
www.pak.gov.pk
Israel
Via M. Mercati 12, 00197 Roma
Tel. 06 32 21 541
Philippines
Via delle Medaglie d’Oro 112, 00136 Roma
Tel. 06 39 74 66 21
Fax: 06 39 74 08 72
www.philital.com
Japan
Via Q. Sella 60, 00187 Roma
Tel. 06 48 79 91
www.ambasciatajp.it
Jordan
Via Marchi 1/b, 00161 Roma
Tel. 06 86 20 53 04
Kuwait
Via Archimede 124, 00197 Roma
Tel. 06 80692883
Libanon
Via Carissimi 38, 00198 Roma
Tel 06-8537211
Fax 06-8411794
www.liban.it
18
Malaysia
Tel. 06 84 15 764
www.ambkualalumpur.esteri.it
Vietnam
Via Di Bravetta, 156 - 00164 Roma
Tel. 06 66157520
Yemen
Via Bosio Antonio, 10 - 00161 Roma
Tel. 06 44231679
Qatar
Via A. Bosio 14, 00161 Roma
Tel. 06 44234234
www.qatarembassy.it
Saudi Arabia
Via G.B. Pergolesi 9, 00198 Roma
Tel. 06 84 48 51
www.arabia-saudita.it
South Korea
Tel. 06-80.24.61
Fax 06-80.24.62.59
Expatriate and Support Groups
There are currently no listed expat groups in the area of Pisa-Livorno-Lucca, however there are
several groups located in Florence. These groups organises on a regular basis meetings and social
events for expats in and around the city.
American International League of
Florence
Casella Postale 33
Via Fratelli Orsi
50012 Bagno a Ripoli (Florence)
American International League
Via G. Silvani 33
50124 Galluzzo (FI)
Tel. 055 4 25 01 26
Associazione Culturale “Circostanze”
Borgo Allegri 27/r
50122 Florence
Tel. 055 2 34 11 73
American Citizens Abroad, Florence
jcmanfredi@syrene.it
www.aca.ch
Groceries and Supermarkets
There are several large supermarket chains in Italy that sell fresh produce as well as frozen, canned, and
packaged foods.
The major supermarket chains are GS Supermercati, PAM Supermercati, Sidis, Coop, Eurospin, Sir, Todis, Auchan, and Euromercato. They
are located throughout the region and the opening hours are usually between 8:30 and 20:30.
In the summer, the supermarkets are usually opened half an hour longer.
19
Holidays and Festivities
Mark national and regional public holidays on yourcalendar. Below you will find a complete list.
Apart from the national holidays contained in the box on the right, each city and town has a day dedicated to its Patron Saint. There are 365
Patron Saints - one for each day of the year. The Patron Saint of Pisa is Saint Ranieri and this is celebrated on June 16th. The Patron Saint of
Livorno is Saint Rocco and is celebrated on August 16th. Lucca celebrates its Patron Saint San Paolino on July 11th and 12th.
note:
Although in recent years things have improved, normal life in Tuscany virtually ‘dies’ during the holiday month of August. Many businesses
close for the entire month, as the italians leave for vacation. The 15th is a holiday called ‘Ferragosto’. On this day any Italians who have
remained in the city traditionally go to the countryside for the day. Everyday life in this period is almost completely put on hold in all major
cities, so forewarned is forearmed!
The Christmas period starts on Christmas Day and goes through to January 6th. Most businesses and schools close for this entire period.
LOCAL EVENTS
Lucca
The most important event celebrated in Lucca is the Volto Santo, which is celebrated the 13th of September every year with a procession from the
Chiesa di San Frediano to Piazza San Martino. Lucca is also famous for the Palio della Balestra, a crossbow contest held twice a year. The
participants should hit the target (called “corniolo” or the “tasso”) at a distance of 40 m with the bow.
Livorno
The Trofeo di Vela Accademia Navale - Città di Livorno is a regatta celebrated every year around the 25ft of April with participants coming
from all over the world. Many cultural and artistic events accompany this important sea festival. In June or July the different quarters (rioni)
of the Cities contend the Gare Remiere (Rowing Races).
The most important event is the Palio Marinaro which is held in July at the inlet facing the Terrazza Mascagni. This is where the quarters of
Livorno contend the “drappo” (the cloth). At the end of June there is another suggestive event, the Coppa Barontini, a rowboat race at night.
Once again the quarters challenge each other in a time-trial along the channels of Livorno, passing the historical quarters. At the end of July
it is time for the Effetto Venezia, a festival with music, events and art on the streets of the historical quarter Venezia in Livorno.
Calendar
20
January 1
New Year
May 1
Labour Day
December 8
Immaculate Conception
January 6
Epiphany
June 2
Anniversary of Republic
December 25
Christmas Day
March/April
Easter
August 15
Ferragosto
December 26
Saint Steven
April 25
Liberation Day
November 1
All Saints Day
Hospitals and Medical Services
In Italy, your medical assistance options consist of the public Italian health care system or a private
insurance plan.
In Italy you can find low cost health care and a good standard of medical assistance., both out-patient and in-patient, public and private. However,
it is not uncommon that many Italians and foreigners too choose to take out private health insurance to cover the cost of hospitalization and
surgery with the purpose to avoid the long waiting lists that are customary in the state system.
If your sole source of revenue comes from the Italian entity, then your status is that of a impiegato locale, and you are entitled to Italian social
security coverage.
If your salary originates from outside Italy (from your home country or that or your company), then your status is that of a “distaccato”. In
this case, you need to ensure that you can benefit from any reciprocal agreements which exists between Italy and your home country ( The
European health insurance card covers European toursits, the E106 will allow Europeans to register for a doctor after they have obtained
residency, the SE 404 and “Certificate of Coverage form” - SE 404-2 for Americans and the SE401 Q01 for Canadians). Your home HR
group will have applied for those forms in advance, and will give them to you.
Social security coverage is compulsory for every working person in Italy and contributions to the system are deducted directly from salary
and transmitted by the employer to the INPS - Istituto Nazionale Previdenza Sociale. (See Pre-Arrival Information : Health & Medical
care). The registration is done at the local health authority (Azienda Sanitaria Locale or ASL) and once you are registered, you will receive a
health number and health card (Carta dei Servizi) and all visits to your family doctor will be free. He or she will issue you with any necessary
prescriptions and referrals to specialists. Please note that the majority of doctors do no speak English, that’s why the majority of expatriates
go the international medical centers.
When a pharmacy is closed, at night or during holidays, there will always be a sign on the door, indicating the nearest open pharmacy.
However it is possible to know the nearest pharmacy or the late night pharmacy calling Pronto Farmacia tel. 800 801 185
Emergencies
In case of emergency, you will need to go to your nearest emergency room and wait to be treated. If you are unable to do so, call 118 and the
appropriate medical service will reach you. Note that if your medical problem is not considered an emergency, you will be asked to pay for
your treatment, according to the type of problem.
Private insurance
With private insurance, you are free to choose any doctor or specialist and be treated in private hospitals and they are usually very expensive.
However, the quality of medical care is likely to be the same as in public hospitals as doctors often work for both the state and private system.
Before leaving your country, do always check beforehand whether your insurance company covers you for your particular type of treatment.
In fact, some local authorities, have reached agreements with certain private hospitals allowing national health patients to get treatment at
the cost of the Social Security System.
MAIN HOSPITALS WITH EMERGENCY ROOMS (PRONTO SOCCORSO)
PISA
Santa Chiara University
Hospital
Via Bonanno
Tel. 050 992300
LIVORNO
Ospedale di Livorno
Viale Alfierii 36
Tel. 0586 223329
LUCCA
Ospedale Campo di Marte
Via dell’Ospedale 1
Tel. 0583 970485
21
PISA
GENERAL PRACTITIONER
Dr.Baldi
Via Mario Lalli 8
56127 Pisa
Tel. 050 540061, 050 541682
LIVORNO
Dr. Giuseppe Castellano
Piazza Attias 37
57125 Livorno
Tel. 0586 880180
GYNAECOLOGIST
Cesco
Via Nicola Pisano 56
56126 Pisa
Tel. 050 43539
Dr. Paolo Cecioni
Piazza dei Legnami 26
57123 Livorno
Tel. 0586 210094
Dr. Antonio D’Acunto
Via Sa. Martino 88
56125 Pisa
Tel. 050 21227
Mob. 335 6534204
PEDIATRICIAN
Dr. Francesca Monaco
Via 2 Giugnio
Cascina (Lucca)
Tel. 050 777720
DENTISTS
Monica Biagini
Via Camillo Benso Cavour 43
56127 Pisa
Tel. 050 542362
Michele Bracciotti
Via Pietro Toselli 17
56125 Pisa
Tel. 050 43117
22
PEDIATRICIAN
Dr. Franco Vallese
Via Brin 13
57127 Livorno
Tel. 335 64778953
Dr. Cesare Volandri
Viale Italia 201
Tel. 0586 803225
Mob. 335 5452284
DENTISTS
Giannandrea Andreini
Via Uberto Mondolfi 182
57128 Livorno
Tel. 0586 501774
Enrico Biasci
Scali degli Olandesi 12
57125 Livorno
Tel. 0586 899303
LUCCA
Dr. Stefano Ciardella
Via San Frediano 15
Tel. 0583 395166
Dino Nardelli
Via Nicola Dorati 119
55100 Lucca
Tel. 0583 418270
Dr. Antonio Valente
Via Gironcello 1
Tel. 0583 56810
Mob. 347 3460215
GYNAECOLOGIST
Dr. Paolo Ceccarelli
Via Nicola Barbantini 930
55100 Lucca
Tel. 0583 48127
Dr. Rocco Governa
Via Vecchia Pisana 180
55100 Lucca
Tel. 0583 316480
DENTISTS
Studi Medici Lucca (Dr. Pesce)
Via Macelli 37
55100 Lucca
Tel. 0583 4654
Dott. Rogier Staal
Via Farnesi 25a
S.Marco
Tel. 0583 953633
International Schools
The only international school in the Pisa-Livorno-Lucca area is Westminister International School,
located in Pisa. Otherwise, international schools in Florence is an option.
PISA
Westminister International School
Via Goletta 1
Tel. 050 2200754
Cell. 347 3662663
westminister@csinfo.it
Contact person: Ms. Wendy Fish
Age range: 2-15 years.
American and British curricula.
FLORENCE
American International Schoolof Florence
Via del Carota 23/25
50012 Bagno a Ripoli
Tel. 055 64 61 007
Fax 055 64 42 26
Kindergarten
Viale Spartaco Lavagnini 11 - via
S. Gallo 105
50129 Florence
Tel. 055 49 50 61
Fax 055 49 50 61
Westminster International School
Via Ivo Lazzeri 2 Ghezzano
56010 Florence
Tel. 05 08 77 054
347 36 63 663 (Mrs. Fish)
Fax 05 08 77 054
westminster@csinfo.it
European University Institute
Badia Fiesolana
Via dei Roccettini 9
Tel. 055 46 851
Fax 055 46 85 298, 055 59 98 87
Degrees offered: Bacherlor and
Masters in Medicine, Humanities,
Social Science
Mary Poppins
Via Masaccio 18
50136 Florence
Tel. 055 24 76 758
Paida Nursery School
Via delle Gore 43 (zona Rifredi)
50141 Florence
Tel. 055 41 31 64
Fax 055 41 31 64
23
Internet Cafes
INTERNET POINTS
PISA
Il Navigatore
Via Palestro 10
56100 Pisa
Tel. 050 0980582
LUCCA
The Netgate Internet Points
Via dell’Anfiteatro 27a
Tel. 0583 462067
Internet Planet
Piazza Cavallotti 3/4
56100 Pisa
Tel. 050 830702
Internet Surf
Via Carducci 5
56100 Pisa
Tel. 050 830800
Odissea
Via Turati 20
56100 Pisa
Tel. 050 2200738
LIVORNO
Computer Arross
Via Provinciale Pisana 211
57121 Livorno
Tel. 0586 426080
“The Gate”
Vicolo delle Rimesse 13
Tel. 0586 839520
24
Museums & Historical sites
Entrance fees are usually around 4 - 7 Euros. Note that reduced entrance fees may apply to students and
senior citizens. Check with the museum for details.
GENERAL OPENING HOURS
Museum opening hours vary throughout the year. Generally museums are open from 9 to 18.00 except for Mondays. As a rule, ticket offices
close 30 to 60 minutes before the offical closing times. Before you go, it is recommended that you contact the museum you want to visit to
check any changes in opening hours and ticket prices.
MUSEUMS IN PISA:
Pisa is first and foremost famous for the Campo dei Miracoli (Piazza Duomo), with the 11-12th century Duomo and the Leaning Tower. In
front of the Duomo you will find the Romanesque Baptistry with its grandiosedome with its 18 meter diameter. Diotisalvi began building it in
1152, but it was only completed in the 14th century. There is also Cemetery located in the Piazza its a rectangular marble enclosure surrounded
by a portico and several arcades. It contains an exceptional collection of Roman, Medieval and Renaissance artifacts. The Sinopie Museum is
also located here, housing collections of sinopie, sketches in a reddish-brown pigment brought from Sinope on the Black Sea.
MUSEUMS LIVORNO:
G. Fattori Municipal Museum
Via San Jacopo in Acquaviva 63
Displays collection of 19th- and 20th
century
Italian works.
Palazzo Manzi National Museum
and Gallery
Via Galli Tassi 43
The galler y displays a collection of 14th
to 18th-century Italian and Flemish
paintings.
Mascagni Museum
Via Calzabigi 54
Collection of items relating to composer
Pietro Mascagni.
Villa Guinigi National Museum
Via della Quarquonia
Houses an important archaeological
collection including prehistorical and
Roman finds from the city and the
surrounding areas.
Provincial Museum of Natural History
Via Roma 234
Tuscan botanical, zoological, mineralogical,
and petrographic collections. Also
collections of prehistorical and naturalistic
finds from Africa and Asia Minor.
Acquario Comunale ‘Di Cestioni’
Piazzale Mascagni 1
57127 Livorno
Acquariums with great display of
Mediterranian flora and fauna.
MUSEUMS LUCCA
The Cathedral Museum
Piazza Antelminelli 5
Rich collections from the former Vestry
of Santa Croce and from the Chapter of
the Cathedral.
Puccini’s House
Via di Poggio, 9
Documents and memorabilia concerning
the life and work of the Lucca-born
composer Giacomo Puccini.
The Leaning Tower of Pisa
Piazza del Duomo
Guided tours are available for a maximum
number of 40 persons. The tour will last
approximately 40 minutes.
Ticket price is 15 Euros per person. For
security reasons, children under 8 years
are not allowed in the Tower.
25
Parks
The Parco regionale di Migliarino San Rossore Massaciuccoli covers an area of about 24.000 hectares
and is located in the provinces of Pisa and Lucca.
The park is enclosed by the Tyrrhenian coastline between Livorno to the South and Viareggio to the North. It also stretches to the hills at
the foot of Monte Quiesa. From the Roman colonization, the territory has always been a lush area filled with with wide thickets and forests
as well as lagoons and necks in the area near the delta of the rivers Arno & Serchio.
Inside the park, there are several interesting areas worth visitng. The Lago di Massaciuccoli is located in the area of the same name. The lake
(no more than 2 metres deep) is rich with flora and fauna. The Buche di Nerone are the remains of a villa and the Roman thermal baths
built during the first and second centuries A.C. This area was frequently visited by noble Romans at the time. La Tenuta di San Rossore
represents the heart of the park, comprising of 4,800 hectares of rich and beautiful landscapes.
OTHER PARKS
Something of interest to children is the Prehistoric Park (Parco Preistorico) located just outside Pisa. The park contains a number of lifesize models of prehistoric creatures such as the tyrannosaurus and the mammoth. In addition to a large picnic area, the park also has a bar
and amusements for smaller children.
In the province of Livorno, almost right in fromt of Isola d’Elba are the Val di Cornia Parks - six areas on the coast and in the hills combined
together to make up several parks. Visitors can go hiking through areas of rich and diverse nature. Also worth visiting are the many villas in
the hills that surround Lucca. Villas such as the Torrigiani villa (located in Camigliano) was originally a convent in the fifteenth century, but
later transformed into a country residence by the powerful Bonvisi family. The interiors are richly decorated with eighteenth century furniture
and paintings, and the surrounding park is also spectacular, lushly filled with magnificent gardens and amazing sculptured fountains. Another
example is Villa Mansi, in Segrignano Monte on the road to Piaggiori. Built in the sixteenth century, it was restored two centuries later by
Filippo Juvara, a superb structure surrounded by majestic gardens that mix both Italian and English styles.
The park around the royal Villa of Marlia is also open to the public, although the villa itself is private, therefore, visitors are not allowed.
26
Pharmacies
In Italy, pharmacies can easily be identified by a red or a green cross wall fixture outside. Opening
hours are usually Monday to Friday from 08:30 to 13:00 and from 16:00 to 19:30.
Some pharmacies are also open during weekends and at night, from 20:00 until 08:30. During this time a surcharge is applied to any
medicines purchased. There are also 24-hour pharmacies that generally do not apply any additional surcharge for night time sales. Outside
each pharmacy, a list is posted containing all the pharmacies to be found in that particular area with their opening hours and details of
weekend or night shifts.
24 H open Pharmacy
PISA
Nouva Fantoni
Lungarno Mediceo 51
Te. 050 544002
LIVORNO
Comunale n° 8 Grande
Piazza Grande
Tel. 0586 89 44 90
LUCCA
Farmacia Comunale 24 ore
Piazza Curtatone 7
Tel. 0583 491398
Tel. 080 5013138
27
Police Stations
The ‘Questura Centrale’ is the main headquarters of the police in Pisa, Livorno and Lucca. Then there
are the ‘Commissariati’ - local police stations - which are branch offices of the Questura.
Apart from handling normal security and administrative functions, police stations also issue passports (for Italian citizens), gun licences, and
Permits of Stay for foreigners.
PISA
Via Lalli
Tel. 0583 511
LIVORNO
Viale Boccaccio Giovanni 11
Tel. 0586 868211
LUCCA
Viale Cavour Camillo Benso 62
Tel. 0583 45511
Emergency
113
Carabinieri
112
Police
113
Fire
115
First Aid
118
28
Postal Services
Apart from regular mailing services, post offices in Italy are also where bills are paid and pensions are
collected by senior citizens – it’s just a question of standing in the right line.
Beware: if you join the wrong line, you
will be forced to line up all over again
to complete your transaction. It is not
always clear which line is the correct one,
and they are usually very long and move
slowly. So ask before you join a line to
make sure.
For instance, when you pay your bills,
be sure to ask for the “pagamenti” line.
Complete banking services are also
offered at post offices.
Every neighbourhood has its local post
office. Hours vary but in general they
are open from Monday to Friday 8:30
– 14:00 and Saturday between 8:30 and
13:00.
SENDING MAIL
Stamps are sold at a tobacconist’s
(tabacchi) or at the post office. Regular
mail costs 0.41 cents from Italy to any
country of the European Union, and 0.52
cents to the rest of the world.
Mail has to be posted in the red mail
boxes located outside the post office or
the tobacconist’s. The mail box contains
two slots: one for mail for the city ‘la
città’, and one for all destinations other
than the city ‘altre destinazioni’.
PRIORITY POST
Letters sent with priority mail ‘posta prioritaria’
should arrive within 24 hours in Italy and
within 3 days in Europe. It takes from 4 to 8
days for deliveries to other countries. There are
specific stamps available at the tobacconist’s or
at the post
office along with blue adhesive labels indicating
‘posta prioritaria’ for this service.
The cost is 0,62 cents for Italy and Europe
(standard size envelope only, for other sizes and
destinations other costs apply).
POSTAL ORDER
The postal order is a fast service that enables
you to transfer money in Italy. There are
additionally many other agencies that transfer
money in the same fashion such as Western
Union.
POST OFFICES WITH
EXTENDED OPENING HOURS
(Mon-Fri 08:00-18:30)
PISA
Piazza Vittorio Emmanuele II 7
LIVORNO
Via Cairoli 12
LUCCA
Via Vallisneri 2
MONEY EXCHANGE
In some post offices you can exchange money, but a commisson charge applies.
SENDING TELEGRAMS IN ITALY AND ABROAD
This service is available 24 hours a day. The telephone number is 186. The service is world wide
and messages can be transmitted in any language. The cost of this service will be debited directly
to one’s phone bill.
REGISTERED MAIL
With this service you can send letters
and parcels all over the world together
with a return receipt. This receipt when
sent back to you provides all the delivery
information. Note: It is not permitted
to send money of any amount, gold,
silver, platinum, precious stones, antique
objects, alcohol, or goods prohibited for
export by Italian law with registered mail.
29
Public Transportation
Below is a list of the ticket fares for Pisa, Livorno and Lucca. Special fares may apply for lines
corresponding to areas outside of the three towns.
TICKET FARES
PISA
Public transport in Pisa consists of buses and taxis.
Bus fares (within Pisa)
Single ticket, valid 60 minutes....0,80 Euro
Single ticket, valid 120 minutes..1,10 Euros
Single ticket, valid 240 minutes..1,40 Euros
Daily pass..................................2,80 Euros
Monthly pass:
- Ordinary......................................22,35 Euros
LIVORNO
Public transport in Livorno consists of buses and taxis.
Bus fares (within Livorno)
Single ticket, valid 60 minutes...0,85 Euro
Daily pass..................................3,20 Euros
Monthly pass...23 Euros
LUCCA
In Lucca, public transport consists of buses and taxis.
Bus fares (within Lucca)
Single ticket................................... 0,80 Euro
Single ticket, valid 180 minutes...1,50 Euro
Monthly pass...............................26 Euros
CONTACT DETAILS
PISA
Piazza Vittorio Emmanuele II 7
LIVORNO
Via Cairoli 12
LUCCA
Via Vallisneri 2
CONTACT DETAILS:
PISA
Compagnia Pisana Trasporti
Tel. 800 012773
www.cpt.pisa.it
LIVORNO
Azienda Trasporti Livornese
Tel. 0586 847408
LUCCA
CLAP
Tel. 800 602525
www.clapspa.it
30
Pubs & Clubs
Club entrance prices range from 10 Euros to 20 Euros (normally there’s a free drink included in the price).
Clubs start filling up after midnight and usually stay open until 04:00 - 06:00 in the morning. Pubs are normally
open from 20.00 until 02:00 or even later.
PUBS AND BARS
PISA
Amaltea
Lungarno Mediceo 49
Tel. 050 579938
Ambarabà
Vicolo della Croce Rossa 5
Tel. 050 576797
Bazeel
Lungarno Pacinotti 1
Tel. 050 9711492
Big Ben Pub
Via Palestro 11
Tel. 050 581158
Borderline Club
Via G. Vernaccini 7
Tel. 050 580577
Bulldog’s Pub
Corso Principe Amedeo 21
Tel. 0587 58367
D’ Note
Via Litoranea 18
Tel. 348 8502772
D* Note Irish Pub
Via Garibaldi 28
Tel. 348 8502772
Dab
Via S. Bernardo 20
Tel. 050 500872
Il Boccon di Vino
Via Cavour 1
Tel. 346 2101983
LIVORNO
The Barge
Scali Ancore 6
Tel. 0586 888320
LUCCA
Charlie Brawn
Piazza Mercato 16
Tel. 0583 496058
Oberon Club
Via Buia 2
Tel. 0586 892336
Delirium Pub
V. San Tommaso 52
Tel. 0583 418911
Tribal Pub
V. Lorenzini 34
Tel. 0586 860234
MC Culloughs
Piazzale Curtatone 135
Tel. 0583 469067
Irish Pub
Viale Carducci 168
Tel. 0586 401093
Ristorpub Happy Days
Via Cantore 87/91
Tel. 0583 440264
Bagnetti Pub
Via Bagnetti 13
Tel. 0586 887695
Pinocchio Club
Via Guidiccioni Giovanni 123
Tel. 0583 316632
Tuva Club Live Music
Scali Finocchietti 28
Tel. 0333 7321518
Don Chisciotte Club
Via del Suffragio 7
Tel. 0583 494000
Queen Victoria Pub
Via Torino 26
Tel. 0586 851921
Club Prive’ il Punto
Via Mandolfi 143
Tel. 338 5806091
Kinzika Pub
Lungarno Galilei 30
Tel. 050 40239
Pick A Flower
Via Serafini 4
Tel. 050 40378
31
Restaurants
Wherever you are in Italy, there is no lack of restaurants with menus exciting enough to please all
preferences.
EATING ITALIAN
Italian restaurants can roughly be divided into two main categories, trattoria and ristorante, depending on the type and the size of the meal
you want. Both types can be found in all parts of Italy, whether you stay in Pisa, Livorno, Lucca or in a much smaller city. Note that most
trattorie and ristoranti have a giorno di riposo, a day off, once a week (usually Sunday or Monday).
Trattorie
A trattoria is a small restaurant and is usually less expensive and pretentious. The menu usually consists of a primo e secondo piatto (first and
main course) of pizza or pasta followed by a salad, dessert, and coffee.
Ristorante
If you are looking for something slightly more exclusive, there are almost just as many ristoranti (restaurants) as there are trattorie. The menu
usually consists of a la carte with portions slightly smaller but nevertheless delicately prepared. Meal prices are also higher. Opening hours
may be different from what you are used to in other places: the restaurants usually open for lunch between noon and three o’clock, reopening
for the evening between seven and midnight.
TUSCAN SPECIALITIES
Tuscany is well-known for its long history of delicius cuisine with genuine, local ingredients such as fresh tomatoes and olive oil. Tuscan
specialities include Zuppa Volterrana, a thick vegetable soup served on a layer of bread, Pappardelle di lepre e di cinghiale, a flat wide
corkscrew pasta served with hare or a wild boar sauce, Trippa alla Volterrana, traditionally cooked tripe and an endless variety of wild boar
and game dishes, skewered meats, savoury sausages, and white beans.
For hot summer days there is the refreshing Panzanella made with bread, fresh tomatoes and olive oil. A large selection of pecorino, ricotta
cheeses, cold meats , salami and exquisite truffles are duly enhanced by quality olive oil and fine local wines.
Another important thing to remember is that Tuscany is one of the greatest wine producing regions in the world, with Chianti being perhaps
the most famous of its wines.
EXCLUSIVE RESTAURANTS:
PISA
Antica Trattoria “da Bruno”
Via L.Bianchi
Tel. 050 560818
Tuscan specialities
Ristorante La Buca
Via Queirolo 25
Tel. 050 24130
Seafood and Tuscan
specialities
LUCCA
Ristorante Damiani
Viale Europa 797a
Tel. 0583 583416
Seafood
Locanda L’Elisa
Via Nuova per Pisa 1952
Massa Pisana
Tel. 0583 379737
Beautiful villa with restaurant offering local
specialities.
LIVORNO
Ristorante La Barcarola
Viale Carducci 39
Tel. 0586 402367
Seafood and traditional
Italian cuisine
Ristorante Ciglieri
Via Franchini 38
Tel. 0586 508194
32
POPULAR RESTAURANTS PISA
Osteria Del Tinti
Vicolo del Tinti 26
Tel. 050 580240
Numero 11
Via S. Martino 47
Tel. 050 27282
Fish, meat, pasta, vegetarian. Menu
differs from day to day.
Re Artù
Via S. Maria 129
Tel. 050 8312130
Various
(Pizzerias, Trattorie, Hosterie, Restaurants,
International restaurants)
Ristorante Trattoria del Turista
Piazza dell’ Arcivescovado 17
Tel. 050 560932
Local specialities.
La Regginella
Via di Gello 134
Tel. 050 564400
Specialises in dishes from the
Campagnia region.
Venus
Piazza Sant’Omobono 11
Tel. 328 1391908
Pub/restaurant with Mexican food.
Portico di Facchini
Piazza Facchini 13
Tel. 050 28461
Al Ristoro dei Vecchi Macelli
Via Volturno 49
Tel. 050 20424
Da Nando
Via Contessa Matilde 6/8
Tel. 050 830672
Ristorante Da Rino
Via Aurelia Nord 36
Tel. 050 532572
Various
L’Arsella
Via Padre Agostino
56013 Marina di Pisa
Tel. 050 36615
Various
La Cereria
Via P. Gori 33
Tel. 050 20336
Various
La Mangiatoia
Via Cuppari 20/a
Tel. 050 542689
Seafood
La Scaletta
Via Pietrasantina 107
Tel. 050 562269
Lo Schiaccianoci
Via A. Vespucci 104/A
Tel. 050 21024
Ristorante Duomo
Via Roma 70
Tel. 050 562352
Tuscan specialities
Antica Trattoria “da Bruno”
Via L.Bianchi
Tel. 050 560818
Tuscan specialities
Da Michele
Viale Bonaini 96
Tel. 050 24128
Il Podere
Via Aurelia Sud, 12 Loc. Coltano
Tel. 050 960127
Various
Il Viale
Viale Bonaini 78
Tel. 050 26016
Ristorante/Enoteca “Bacchus”
Via Aurelia Sud 8
56100 Loc. Mortellini (PI)
Tel. 050 960350
Various
Il Campano
Via Cavalca 44
Tel. 050 580585
Il Fantasma dell’Opera
Via Palestro 20
Tel. 050 542402
Ristorante Pizzeria Bounty
Via Barbolani 26
Tel. 050 34100
Seafood
POPULAR RESTAURANTS
LIVORNO
(Pizzerias,
Trattorie,
Hosterie,
Restaurants, International restaurants)
Ristorante Gran Duca
Piazza Micheli 16
Tel. 0586 891325
Seafood
The Barge
Scali delle Ancore 6
Tel. 0586 888320
Pub/restaurant
Ristorante Le Volte
Via Calafati 4
Tel. 0586 896868
Seafood
Michicich Mario Jenar
Andariego Messicano
Via San Carlo 1
Tel. 0586 881048
Mexican
L’Arca Medicea
Viale Generale Diego Angioletti 3
Tel. 0586 505795
Seafood and Tuscan specialities
Ristorante Metamare
Via Amerigo Vespucci 66
Tel. 0586 580112
Seafood
La Taverna dell’Orso
Via Acquedotti 18
Tel. 0586 402093
Pizza and Tuscan specialities
Kavarna
Viale Italia 85
Tel. 0586 815192
Sandwich bar
La Grotta delle Fate
Via Grotta delle Fate 157
Tel. 0586 503162
Tuscan specialities
Osteria Fonte del Penitente
Via di Montenero 345
Tel. 0586 579481
Seafood
Ristorante l’Ancora
Scali delle Ancore 10
Tel. 0586 881401
Local specialities
Pizzeria Bella Napoli
Via Sardi 41
Tel. 0586 898731
La Rosa del Tirreno
Via Litorale - Quercia 547
Tel. 0586 491153
Hotel restaurant specialising in seafood.
Ristorante il Muretto
Piazza di Montenerotel 91
Tel. 0586 579382
Various
Sapore di Mare
Scali delle Cantine 90
Tel. 0586 895417
Seafood
33
Ristorante Vecchia Livorno
Scali delle Cantine 34
Tel. 0586 884048
Various
Osteria del Neni
Via Pescheria 3
Tel. 0583 492681
Local specialities
Ristorante La Volpe e l’Uva
Viale Caprera 11
Tel. 0586 885033
Various
Ristorante Celide
Viale Giusti
Tel. 0583 91091
Seafood
Ristorante La Vecchia Senese
Via del Tempio 14
Tel. 0586 892560
Locanda L’Elisa
Massa Pisana
Tel. 0583 379737
Beautiful villa with restaurant
offering local specialities.
Ristorante La Torre di Salza
Vincenza
Piazza delle Repubblica 64
Tel. 0586 885442
Ristorante La Pina d’Oro
Via della Pina d’Oro 8-10
Tel. 0586 890369
Various
Ristorante La Parmigiana
Piazza Orlando Luigi 8
Tel. 0586 807180
Il Continente
Via di Salviano 43/a
Tel. 0586 854982
Chinese
Ristorante Citta’ Orientale
Via Ginori 25
Tel. 0586 888266
Ristorante Pizzeria La
Locanda del Gigante
Via Garibaldi 386
Tel. 0586 423484
Various
POPULAR RESTAURANTS LUCCA
(Pizzerias, Trattorie, Hosterie, Restaurants,
International restaurants)
La Cantina di Carignano
Via per S. Alessio 3680
Carignano
Tel. 0583 329618
Hotel with pizzeria and a restaurant
with Tuscan specialities.
Antica Locanda dell’ Angelo
Via Pescheria 21
Tel. 0583 467711
Tuscan specialities
Hotel Ristorante da Carlos
Tel. 0583 379482
Hotel restaurant with Tuscan specilialities.
34
Ristorante all’Olivo
Piazza S. Quirico 1
Tel. 0583 496264
Seafood
Vecchia Trattoria Buralli
Piazza S. Agostino 10
Tel. 0583 950611
Local specialities
Locanda Buatino
Via Borgo Giannotti 508
Tel. 0583 343207
Pizzeria/restaurant with occasional
live music
Antica Locanda di Sesto
Via Ludovica 1660
Sesto di Moriano
Tel. 0583 578181
Local specialities
Ristorante Spiedo d’Oro
Via Romana 1134
Antraccoli
Tel. 0583 952325
Restaurant specialising in arranging
banquets and meetings.
Ristorpub Happy Days
Via Cantore 87/91
Tel. 0583 440264
Bar-restaurant
Ristorante Cinese La Grande
Muraglia
Via Moro Aldo 8
Tel. 0583 496473
Chinese
Ristorante Shanghai
Viale Regina Margherita 139
Tel. 0583 496039
Chinese
Pizzeria Trattoria Italia
Corte Compagni 2
Tel. 0583 493012
Pizza and Tuscan specialities.
Ristorante Damiani
Viale Europa 797a
Tel. 0583 583416
Seafood
Gli Orti di Via Elisa
Via Elisa 17
Tel. 0583 491241
Local specialities
Ristorante Buca di S. Antonio
Via Cervia 1/3
Tel. 0583 55881
Local specialities
Ristorante Al Borgo
Via Borgo Giannotti 42
Tel. 0583 490572
Bar, pizzeria and restaurant
Ristorante Giglio
Piazza Giglio 3
Tel. 0583 494058
Local specialities
Shopping
Shops are usually open Monday through Saturday between 09.00 to 13.00 & 16.00 to 19.30. Many
stores (except food shops and bakeries) are closed on Sundays and Monday mornings.
MAIN SHOPPING AREAS
PISA
In Pisa, the main shopping area is in the historic centre (Centro Storico) of the city, specifically Corso Italia, located on the left side of the
Arno river. This is where the main clothing and accessory shops are located. On the other side of the river is Borgo Stretto, another popular
shopping area. Pisa also has a big shopping centre, the Pisanova, located outside the centre of the city.
LIVORNO
The main shopping street in Livorno is Via Grande, where a wide variety of Italian and International shops can be found. Other popular
shopping areas include Piazza XX Settembre where the American Market (Mercatino Americano) is located, Piazza Cavour with the
neighbouring streets of Via Magenta, Via Ricasoli and Piazza Attias. For those who are looking for antiques, one of the best areas is in the
Venezia quarter, specifically Via Borra, where a wide range of antique shops can be found. Also worth mentioning is the Central Market
(Mercato Centrale), where everything regarding fresh food can be found.
LUCCA
The central shopping area in Lucca is Via Fillungo and the smaller streets around it such as Via Roma, Via Buia, Via S. Giorgio and Vicolo
S Carlo. All these streets have a large variety of smaller and bigger shops selling various items. Also worth mentioning are the piazze such as
Piazza Anfiteatro, Piazza S. Michele, Piazza Napoleone and Piazza S. Giusto with several bars and shops. Just outside the city wall there
are also several shops selling traditional pieces of arts and crafts.
Shopping advices:
· Greet the shop owner or assistant when entering and leaving a shop. The standard greeting is ‘Buongiorno’ or‘Buonasera’ according to
time of day.
· Barganing is usually acceptable in smaller shops and outdoor markets.
· Always check your change, ‘mistakes’ are often made, especially with foreign customers. The added excuse of the new currency makes these
‘mistakes’ more justifiable!
· Don’t expect to be able to use your credit card everywhere. Many shops, even large chain stores or supermarkets, accept debit cards
(called ‘Bancomat’), but not credit cards. Many smaller shops do not accept them either, and often refuse to even to accept a cheque...
cash only!
· Be aware of pick-pockets in all crowded areas.
35
Sport & Leisure
Many of the various sporting clubs/sports centres in and outside the city offer a wide variety of activities
such as aerobics, tennis, and swimming. You can therefore find many of the activities you are looking
for in one centre. all in one centre.
SPORT CENTRES
PISA
Centro Toning
Via Viviani 17
Tel. 050 577811
Master Club
Via Pilla 6
Tel. 050 502646
New Point Club
Via Carducci, La Fontina
Tel. 050 877029
New World Gym Club
Via Lenin 234 - I Passi
Tel. 050 820426
Pisa Sport Club
Via Galli Tassi 12
Tel. 050 560353
Accademia dello Sport
Via Garibaldi 216
Tel. 0586 400380
Athletic Club Livorno
Via Marradi Giovanni 122
Tel. 0586 808395
Athlon Club Livorno
Via Micheli Guglielmo 16
Tel. 0586 803287
Palestra Eden
Via Giolitti Giovanni 11a
Tel. 0586 410840
Palestra Dynamic Club
Via Tripoli 42
Tel. 0586 407024
PISA
Piscina Comunale
Piazzale dello Sport
Tel. 050 531448
LIVORNO
Piscina Olimpica
“Simeone Camalich”
Via Allende (La Rosa)
Tel. 0586 814082
LUCCA
Piscina Comunale
Palazzetto dello Sport
Via delle Tagliate
Tel. 0583 442176
Piscina di Mutigliano
Mutigliano
Tel. 0583 395140
Sport’s Connection
Via Statale Abetone 49
Tel. 050 818535
Fitproject SRL
Via del Vigna 71
Tel. 0586 427536
UISP Palestra
Via Coccapani 54
Tel. 050 542404
Centro Venere Professional
Viale Magri Nicola Padre 118
Tel. 0586 444113
World Fitness Club
Via Garibaldi 69
Tel. 050 544360
LUCCA
EGO sas
Via Sant’Alessio 1763/h
Tel. 0583 342570
Golf dell’Ugolino
Via Chiantigiana 3
50023 Impruneta
Tel. 055 23 01 009
Fax 055 23 01 141
QBO Club
Via Guidiccioni Giovanni 123
Tel. 0583 587668
Cosmopolitan Golf & Country
Via Pisorno 60
56018 Pisa
Tel. 050 30239
Associazione Sportiva Body Center
Via Corridoni 110
Tel. 050 500029
LIVORNO
Studio Live
Via Lamarmora 2
Tel. 0586 210131
Mabo’s Club Palestre
Via Padula 62
Tel. 0586 863180
36
GOLF CLUBS
Golf Club Tirrenia
Viale S. Guido
56018 Tirrenia PI
Tel. 050 37 518
Fax 050 33 286
Palestra Ginnastica
Olympia Club
Via Salicchi 978
Tel. 0583 491662
Useful numbers
CITY INFORMATION
PISA
Tourist Information
Tel. 050 929777
Comune di Pisa Public Information
Tel. 050 910237
LIVORNO
Tourist Information
Tel. 0586 204611
Comune di Livorno
Tel. 0586 820204
EMERGENCY
Emergency
113
LIVORNO
Azienda Trasporti Livornese
Tel. 0586 847408
Carabinieri
112
LUCCA
Clap
Tel. 800 602525
www.clapspa.it
Police
113
Fire
115
First Aid
118
LUCCA
Tourist Information
Tel. 0583 491205
Breakdown Car Service
116
Comune di Lucca
Tel. 0583 4422
Directory Assistance
12
Operator (for collect calls)
170
Operator for difficulty dialing
internationally
170 or 412 (option 4)
Operator for foreign numbers
directory assistance
4176
Time
4161
Wake-up call
4114
PUBLIC TRANSPORT
PISA
Compagnia Pisana Trasporti
Tel. 800 012773
www.cpt.pisa.it
37
Utilities numbers
Installing or fixing utilities can sometimes be a somewhat tricky and bureaucratic experipence
when living in Italy. Having your utility bills paid directly by your bank through home banking is
recommended in order to avoid possible complications.
Gas heating and hot water: If your apartment has communal central heating, then the cost of heating is normally included in the building
charges which are added to your monthly rental. However, if your property has individual gas heating you, as the tenant, are responsible for
the general upkeep and maintenance of the boiler.
In Italy, there are several companies that change from town to town: in some cases the gas distribution is managed by the local city hall directly,
in others through private companies. Your Relocation Coordinator will inform you about this upon the signing of the utility contract.
Please note: by law in Italy people are allowed to switch on the heating system from October 15th until April 15th. There is also a limit for
the authorised number of hours to heat the house during the day, 14-16 hours in general and the temperature in the house should not exceed
20°. When the heating is centralized these rules are strictly followed. By the way, if your have independent heating you can basically choose
what suits your needs best; of course being sensitive and respectful to a law conceived to reduce air pollution and consumption is above a
personal civil responsibility.
Electricity: Electrical voltage is 220 V in Italy and current alternates at 50 cycles. Wall sockets are not necessarily compatible with plugs from
other European countries; we therefore recommend that you find out whether the electrical items you wish to bring with you can be adapted
for use in Italy with transformers or plug adaptors - if in doubt call us. ENEL (the national electricity company) offers a free advisory service
on electricity consumption and will be happy to look at your specific usage and provide energy saving solutions.
Telephone.
The most important provider of telephone services in Italy today is Telecom Italia (Tim is the portable phone and internet department of
Telecom Italia). There are providers such as Fastweb, Infostrada, Tiscali, Wind, Tele2. however, these operators , except for Fastweb, still
have to pass through Telecom Italia for the first line activation. Providers are not reliable in Italy, therefore the line activation could be a very
long process – from 2 weeks up to 3 months, depending on the area where you live and other circumstances (technical issues).
Relocation Enterprises guarantees you the maximum support and assistance but cannot speed up the process in any case. The activation of the line can
be requested just once the lease contract has been signed by you and the landlord, not before.
For all matters related to your phone service and telephones (including purchase or rental of equipment), you should go to Telecom Italia’s
shops Punto 187 in your area (www.187.it) . Relocation Enterprises will be happy to provide you with the address of your local agent.
When your telephone services are first set up, you will receive a letter from your provider confirming your new number and the services to
which you have subscribed. You will then receive an invoice every two months (payments can be made at the post office, through your bank
with automatic transfer or with credit card – just with Fastweb).
The Italian yellow pages (for professional/trade telephone numbers) and white pages (for private numbers) are available on line only in
Italian - www.paginegialle.it, www.paginebianche.it. Upon your arrival you will be given a copy of the English Yellow Pages where you can
find English speaking professionals in every field.
38
39
Frequently Asked Questions
HOUSING
1. What can I expect to find in an unfurnished, a semi-furnished or a furnished
property? ........................................................................................................42
2. What sort of flexibility will I have to negotiate rent or furnishings? ........42
3. How many properties will I be shown? ....................................................42
4. How can I secure a property that I choose? .....................................................43
5. What costs are involved to rent a property? .....................................................43
6. What other expenses should I expect to pay? ...................................................43
7. What is the process flow to rent a property? ....................................................44
8. What chance do I have of receiving my full deposit back when I leave the
property? .......................................................................................................44
9. What responsibility do I have as a tenant towards maintenance of the property?44
10. Can I make any alterations to the property? ....................................................45
11. What if I need to terminate the lease early? .....................................................45
12. What expenses are involved in the purchase of a property? ..............................45
UTILITIES & TELEPHONE
13. What utility expenses will I have to pay? .........................................................46
14. How are these accounts charged? ....................................................................46
15. Will I be able to get Satellite TV? ....................................................................46
16. What documents do I need to install a Telephone Line? .................................47
17. How long will I have to wait for my telephone? ..............................................47
18. How will I be billed? .......................................................................................47
40
Frequently Asked Questions
DRIVING
19. Is my licence valid in Italy? ........................................................................48
20. For how long can I drive my own car in Italy? .................................................48
21. Can I buy a car? ..............................................................................................48
WORK PERMIT
22. What documentation is required for workers coming to Italy? ............49
23. Is it necessary for me to be present to apply for documents? ............................49
24. Will I have to pay the police when I collect my Permit of Stay? .......................49
ABOUT Emc Network
25.Does Emc Network receive/take solicit third party commissions?......................50
26. Why should I choose Emc Network?.............................................................50
FOR CORPORATE
27. How does Emc Network assist with Immigration? ............................................51
28. How can determine a realistic Housing Budget for Transferees?.......................51
29. Can the contract be signed in the name of a foreign company? .......................51
30. Is it necessary to be present to apply for documents?........................................51
31. How can we guarantee all Transferees will receive the same standard
of service? (staff relocating to main cities versus more rural areas?) .......52
32. How does Emc Network handle Group Moves? .............................................52
33. What ongoing support is provided for Transferees and their families? 52
41
Housing FAQ
1. What can I expect to find in an unfurnished, a semi-furnished or a furnished property?
An unfurnished property will be totally empty; this means no kitchen, no light fittings and at times no bathroom fixtures.
A semi-furnished property will include a basic kitchen, usually light fittings and at times also bathroom furniture.
A furnished property can include anything from the basics such as kitchen, table, chairs, beds, bathroom furniture to everything you could
possibly require in a property. Soft furnishings are hardly ever included. A furnished property may occasionally also come with a washing machine
(located in the bathroom rather than the kitchen). Your Relocation Coordinator will confirm whether or not the property has these facilities.
Tumble dryers are not part of the standard Italian furnishings but at times it is possible to negotiate to have one installed. Air conditioning is
not a standard feature in most Italian properties. Many older buildings are not predisposed to have it installed.
Please note that many technicians do not speak English.
2. What sort of flexibility will I have to negotiate rent or furnishings?
The housing market in Italy is a ‘landlord’s market’. Properties in large cities are in high demand and landlords are generally able to obtain
the prices they ask. It is always worth trying to offer a slightly lower figure than the asking price or request to have other furniture installed
or work done on the property.
Generally, if the requests of a prospective tenant are high and costly, the landlord will agree to do the works requested with an increase in the
rent. It is not likely a landlord will agree to undertake work on the property, install extra furniture and lower the price.
Verbal obligations or promises such as modifications or furnishings of the property are not reliable, thus it is important to have everything
in written. Please advise your Relocation Coordinator about your comments/request, and he/she will prepare a written request to the
landlord.
Emc Network will negotiate on your behalf until an arrangement agreeable to both parties is reached. You will be advised if the landlord’s
request is too high for the type of property or area.
3. How many properties will I be shown?
This depends on the Relocation Package you have; Basic Packages include 8 properties, Standard and Executive Packages include 15 properties.
You will be told at the outset how many properties you will be shown or how much time you have available to do the house hunting. The properties
provided will be as close to your ‘Needs Analysis’ description as possible according to what is available on the market at the time.
Please note that the real estate market in Italy moves extremely rapidly, thus we advise you to decide immediately if you have found a property
you like even if you have not seen all properties assigned.
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4. How can I secure a property that I choose?
The only way to ensure a property you choose is not rented to someone else is to make a written proposal (Proposta). This is required if the
property is in high demand or if there will be a period of time before the lease can commence.
A Proposta is a proposal to rent, either a draft contract or a few clauses putting forth your offer and conditions on the property. If a Proposta
is required, Emc Network will prepare this for you. The Proposta is to be signed by the one intending to rent and a holding deposit, equalling
one month’s rent paid to the landlord (usually in the form of a cheque, if possible).
The landlord has several days (generally a minimum of 7, the number will be specified in the Proposta) in which he can accept or reject the
Proposta. During this time he may not show the property to anyone else. If he accepts the Proposta he is bound to rent the property to
whomever made the Proposta; if the party who made the Proposta pull out of the deal, the deposit is lost. When the deal goes ahead, the
holding deposit is deducted from the sum owed to the landlord.
5. What costs are involved in renting a property?
All payments must be done prior or together with the signing of the property contract:
A security deposit will have to be paid to the landlord. This is usually 3 month’s rent (refundable upon exit, note below). At times, landlords
require a ‘Fidejussione’ or ‘Fido’ instead of a security deposit. This entails a specified sum being ‘frozen’ in a bank account as a guarantee
on the property.
The first rental payment will also have to be paid to the landlord. Rent is usually due monthly but landlords can dictate how they wish to be
paid. If a holding deposit has been made along with a Proposta, the sum is deducted from the above payments to the landlord.
Real estate agents commission: throughout most of Italy, it is equal to one month’s rent or 10 % of the annual rent. In Milan it is 10-18% of
the annual rent while in Turin it is two month’s rent. All commissions do not include IVA (country tax).
The landlord is required by law to register the contract in three copies – one for himself, one for the Public Registration Office and one for
the tenant. There is a fee for this registration which is to be split between landlord and tenant. The share of the tenant is 1% annual rent.
Government stamps (‘Bolli’) have to be added to a specific number of pages in each of the contracts (usually every third page). These are
to be paid for by the tenant.
The registration fee and government stamps are either paid at the time of contract signing or are usually added into the second monthly
payment.
6. What other expenses should I expect to pay?
Apartments usually have a monthly Condominium fee, payable together with the rent or payable directly to the building administrator. This
fee is to cover the cost of the upkeep of the common area of the apartment building; lighting, cleaning and general maintenance. It may
include doorman expenses or gardening expenses if there is a common outside area.
If a villa is located in a private compound, a monthly Consorzio or compound fee is usually charged. This fee is for the upkeep of the private
roads, lighting, gardening of any common garden areas, any guards or gatekeepers. All utility expenses are the responsibility of the tenant,
according to consumption. Please also see utility expenses.
Please note: It is advisable to sign tenancy risk insurance in order to be covered in the event of property damages. Your Relocation Coordinator
will assist you with this.
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7. What is the process flow to rent a property?
In order to rent property, a written proposal (Proposta) must be made. This must be presented, signed by the tenant along with the holding
deposit to the real estate agent for the signature of the landlord. Once signed by both parties, the landlord is bound and the holding deposit is
non refundable. A landlord may also require a letter of guarantee from the employer of the tenant or a letter from the company demonstrating
income that can support rental payments.
A legally valid contract is negotiated and prepared by Emc Network. Both parties will agree upon the content. Payments must have been
made. At times the landlord can require that the payment reach his bank account before key delivery. Other times, a bank receipt or proof
that payment has been made will be sufficient.
An appointment is arranged, usually at the real estate agency, for the tenant and landlord to sign the contract. The contract is read through
and Emc Network’ Local Counsellor will translate as necessary. Every copy of the contract is then to be initialled on every page and signed
in full twice on the last page by both parties. It is the landlord’s responsibility to register the contract.
If a contract is to be signed by a company, Emc Network will prepare a final version of the contract and send it to the company for signing.
Once a legal representative of the company has signed the copies of the contract, it will be collected by a Local Counsellor to be taken to the
agency for the landlord’s signature. A copy of the ‘Camera di Commercio’ will be required as well as a photocopy of ID document of the
legal representative who is to sign the contract.
8. What chance do I have of receiving my full deposit back when I leave the property?
Provided the property and any furnishings are returned in the state in which they were consigned, Emc Network will be able to negotiate a
full deposit return for you. To this end we insist on taking a thorough Property Inspection and Inventory when the tenant enters the property.
This inventory is taken in the presence of the landlord and the tenant and two copies are to be signed by both parties.
9. What responsibility do I have as a tenant towards maintenance of the property?
Unlike in GB or USA, where the landlord is responsible for the upkeep of the property, Italian law states that the tenant is responsible for
general maintenance whereas the landlord is responsible for major maintenance.
Basically this means that all plumbing and electrical fixtures that are outside of the walls or visible are the responsibility of the tenant (leaking
taps, door bell that does not work etc.). The landlord is responsible for the plumbing and electrical system within the walls of the property;
e.g. heating pipes.
You will receive by the Relocation Coordinator a list of the items you are responsible for.
44
10. Can I make any alterations to the property?
Only with the permission of the landlord.
Small changes (e.g. hanging of towel rails in the bathroom) may be made but the property is to be handed back in exactly the same state it was
consigned. Therefore, any holes made in the walls must be filled and painted over before leaving the property, unless a different agreement
is made with the landlord.
In case alternations have been made to improve the property without the permission of the landlord, the landlord has the right to not reimburse
any expenses the tenant has had in relation to the work. In cases where the landlord does not approve with the changes made, he/she has the
right to require the tenant to put the property back into its original structure.
11. What if I need to terminate the lease early?
Standard Italian contracts are for 4+4 years. Emc Network will ensure a diplomatic break clause is inserted into the contract for the protection
of the tenant.
It is usually possible to negotiate a break clause after the first year with three or six months notice. In this instance, the landlord will have the
final say as to what is acceptable.
If a one year contract is put in place, it is also sometimes possible to add a break clause after a certain period of months; this depends upon
the landlords being agreeable.
12. What expenses are involved in the purchase of a property?
- Government fees: 3 % (11 % for a second purchase of property).
- Real estate agency fees (approx. 3% of property price)
- Other costs: survey costs, bank loan set-up costs as well as notary fees.
Usually the final figure will be about 10-15% of the property price.
45
Utilities & Telephone FAQ
13. What utility expenses will I have to pay?
Utility payments are never included in the rent. Tenants are responsible to pay for gas, electricity and water according to consumption. A
garbage tax is levied on each property annually; this is also the responsibility of the tenant. When renting a property, the utility bills are generally
transferred into the name of the tenant. The cost for the transfer of name of the contract is charged with the first bill. Emc Network will
arrange this for you.
If the previous tenant closed the utility accounts before leaving the property, or if the account had unpaid bills outstanding, a new contract
must be set up in the name of the new tenant. The cost of this is higher than the cost of a contract name transfer and is added to the first
bill. This process may take up to seven days from the initial request to the effective transfer. It is not advisable to prepare a new utility contract
before the actual property contract has been signed.
14. How are these accounts charged?
Utility bills arrive to the property address every two months. Emc Network will ensure meter readings are noted when the property inspection
and inventory are taken, to ensure only the tenant’s own consumption is paid for.
The utility companies will send an employee to take the first meter reading after the signing of a new contract. Successive bills are estimates
based on this first reading. Every few months the reading is taken again and the following bill will then be balanced according to the reading.
Due payments will be charged and over payments will be credited.
The first bill is to be paid at the Post Office, thereafter a Bank transfer can be arranged.
15. Will I be able to get Satellite TV?
Satellite dishes may be installed with the permission of the landlord or can at times be negotiated at time of contract preparation. Some
buildings have restrictions that prohibit the installation of any dish.
Decoders can be bought or hired. Subscriptions to channels in the language of your choice can organised by your Local Counsellor as part
of your Settling-in Assistance.
Please note that satellite TV is considered a personal utility, thus an individual request to the satellite TV provider must therefore be submitted.
Your Relocation Coordinator will assist you with this request.
46
16. What documents do I need to install a Telephone Line?
For a foreigner to request a telephone line from Telecom Italia, a Tax Code (Codice Fiscale) and a Permit of Stay is required. When a new
tenant enters a property a telephone line has to be connected in his name unless the landlord is prepared to keep it in his/her own name.
The choice is of Analogue or ISDN line. A faster Internet access through ADSL broadband is not available in all parts of the country. When
it is requested, Emc Network will have to conduct a research to see if it is available. An exact property address is required. ADSL in Italy
is not as fast as publicised and the service tends to be erratic. Emc Network will arrange the connection of the telephone on your behalf.
17. How long will I have to wait for my telephone?
Telecom will inform of the date and time they will send an engineer to the property to connect the line; this is a minimum of 2 weeks after
the initial application is made.
A telephone apparatus is not included in the request for a telephone line. Consequently, an apparatus must be available when the engineer
comes to connect the line. If you wish to rent the apparatus from Telecom, this can be arranged, however delivery is done separately from
the request for a telephone line.
Although a time of appointment is given, it is not unusual for the engineer to arrive to the appointment up to two hours later than the stated
time.
Please note that as with all bureaucratic procedures in Italy, things can go wrong and end up taking far longer than the average time indicated.
An application for a line may at times be ‘’lost’’ and Telecom does not offer explanations; when this occurs there is nothing that can be done
but to reapply and wait the time it takes.
18. How will I be billed?
Telephone bills will be sent to the property every two months. The first bill has to be paid in the Post Office, thereafter, a bank transfer can
be arranged.
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Driving FAQ
19. Is my licence valid in Italy?
In order to drive legally in Italy, you must obtain an international Driving Licence (unless you are from an EU country, in which case your
licence is valid also in Italy).
After 12 months of residence in Italy, all non-EU licences must be converted. If no bi-lateral agreement exists with your country, you must
take a driving test to obtain an Italian driving license.
Please note:
When driving in Italy you must have your driving licence with you at all times. Driving without a valid licence is a felony; should anyone be
involved in a serious accident and does not possess a valid licence, he or she risks imprisonment.
Your driving licence is not considered a valid ID in public offices.
20. For how long can I drive my own car in Italy?
You can drive your own car in Italy for six months after which you are required to apply for Permanent Residency. Once the residency has
been given, you have one year to register your car with Italian number plates.
21. Can I buy a car?
In order for a foreigner to buy a car the following documents are required:
- Tax code (Codice Fiscale)
- Permit of stay (Permesso di Soggiorno)
- Permanent residency (Residenza)
48
WORK PERMIT
22. What documentation is required for workers coming to Italy?
EU citizens:
- Permit of Stay (Permesso di Soggiorno) - required before telephone can be connected
- Tax or Fiscal Code (Codice Fiscale) - required in order to sign a property contract, connect utilities and activate a mobile phone
Optional:
- Residency (Residenza) - required in order to buy a car
- National Health Registration (ASL)
Non EU citizens:
- Work Permit
- Permit of Stay
- Tax or Fiscal Code (Codice Fiscale)
Optional:
- Residency (Residenza)
- National Health Registration (ASL)
23. Is it necessary for me to be present to apply for documents?
For the presentation of document application, it varies from city to city. Wherever possible, Emc Network will prepare Power of Attorney
(Delega) in order for a Local Counsellor to act on behalf of the Transferee and family.
To release the obtained documents, the Transferee and other members of the family must be present as an original signature is required.
24. Will I have to pay the police when I collect my Permit of Stay?
No, there is no charge for the release of a Permit of Stay (Permesso di Soggiorno) or Tax Code (Codice Fiscale).
49
ABOUT EMC
25. Does Emc Network receive/take/solicit third party commissions?
As a member of EuRA (European Relocation Association) we abide by their charter and do not accept third party commissions
from Real Estate Agents, International Schools, Removal Companies or others. This ensures the Transferee a completely
unbiased choice of what is available on the market in every category.
26. Why should I choose Emc Network?
- ISO certified company (ISO 9001:2000).
- Extensive rapidly growing client list.
- Exclusive partner/representative of many Global Relocation Service Providers.
- Exclusive representative of many International Law and Immigration Firms.
- Founded and managed by expatriates with first hand relocation experience.
- Quality control guarantee: Head Office directs all relocations and immigrations in every destination.
- All staff required to attend on-going training sessions and workshops to keep updated as to global mobility needs.
- No language barriers - Assistance provided in all major European languages and many others.
- Corporate consultation with Emc Network’ Representatives at location of choice.
- Emc Network own ‘Resource Guides’ providing a wealth of everyday information for expatlife in destination city.
- Comprehensive FAQs for each country serviced.
- Red Alert List to prepare for the specific challenges of each destination.
- Extra ‘Safety’ section in Resource Guides for countries posing specific security threats.
- 24-hour Emergency Helpline for Transferees throughout the duration of the relocation.
- Complimentary 3-month Helpline.
50
For corporate FAQ
27. How does Emc Network assist with Immigration?
Emc Network will prepare all the necessary paperwork, email it to the company and direct as to how the various documents are to be printed out and signed.
We will send one of our Local Counsellors with Power of Attorney to act on behalf of the individual and company.
When the Transferee has to be present to apply for a document, he will be accompanied by our Local Counsellor.
28. How can we determine a realistic Housing Budget for Transferees?
During Emc Network’ initial teleconference with the client we go through an in-depth ‘Needs Analysis’ which can include Housing Budget variables for the Destination City.
Emc Network will work with the Company to ensure the workforce locate properties of a suitable standard within the parameters set by corporate policy.
29. Can the contract be signed in the name of a foreign Company?
Yes, lease contracts can be signed in the name of foreign companies – the Transferee who will occupy the property will be
named on the lease agreement.
30. Is it necessary for the Transferee to be present to apply for documents?
At times, yes; you will be advised when we can apply with Power of Attorney and for instances where this is not possible the
Transferee and family will be accompanied by one of our Local Counsellors.
51
31. How can we guarantee all Transferees will receive the same standard of service?
(staff relocating to main cities versus more rural areas?)
All Local Counsellors are really ‘local’ to the area where they assist Transferees. They are selected for their good knowledge of
their city area. All Local Counsellors are trained by Emc Network to follow our set pattern of delivering services using an inhouse ‘Training and Operations Manual’. All Local Counsellors are closely directed by Office Coordinators, ensuring a consistent
standard of service is delivered.
32. How does Emc Network handle Group Moves?
All relocations are handled by the same system of centralization. When required, we arrange for a member of our office team
to go to the location of a group move to be an in-house Coordinator, working from the Client Company’s premises as a point
of reference for HR, Transferees and their families. In main centres we have several Local Counsellors.
33. What ongoing support is provided for Transferees and their families?
Emc Network aim to equip your workforce to settle into their new environment as soon as possible.
Upon arrival they are presented with a local Information Pack. They are given access to our on-line City Specific Resource Guides
that provide general local information as well as specific local information once a suitable property has been located.
We have a 24-hour Emergency Helpline throughout the duration of the relocation.
We provide a 90-day complimentary phone line that can be extended throughout the duration of the assignment.
Our aim is to teach the Transferee how to live in his new city and to equip him to be as independent as possible.
52
53
EMC Network
Milano
Via T. da Cazzaniga 9/6
20121 Milano, Italy
Roma
Via Camerata Picena 385
00138 Roma, Italy
Chiasso
Corso San Gottardo 14
6830 Chiasso, Switzerland

EMC Network Sagl

Transcription

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