CFO Survey Europe Report Q4 2014
Transcription
CFO Survey Europe Report Q4 2014
CFO Survey Europe Q4 2014 European CFO Optimism Back to Lower Level of Q2 2014. Hiring Millennials Brings Several Advantages but Also Implies Several Challenges. Board of Directors: Experience & Skillset Matter Most, No Specific Goals for Diversity. Photograph. Untitled by Jason Wohlford, used under CC BY / cropped and desaturated from original. Fourth Quarter 2014 As part of the quarterly CFO Global Business Outlook survey, TIAS conducts CFO Survey Europe in collaboration with Duke’s Fuqua School of Business, ACCA and CFO Publishing. Netherlands-based TIAS School for Business and Society is the business school of Tilburg University and Eindhoven University of Technology. At TIAS we believe that business and society are interdependent and that today’s insights are not tomorrow’s solutions. Our mission is to have a positive and lasting impact on organizations, business and society by developing critical and inquisitive managers who are able to demonstrate responsible leadership and exceptional decision-making abilities. For more information, visit www.tias.edu. North Carolina, US-based Duke’s Fuqua School of Business was founded in 1970. Fuqua’s mission is to educate business leaders worldwide and to promote the advancement of business management through research. For more information, visit www.fuqua.duke.edu. UK-based ACCA (the Association of Chartered Certified Accountants) is the global body for professional accountants. It aims to offer business-relevant, first-choice qualifications to people of application, ability and ambition around the world who seek a rewarding career in accountancy, finance and management. ACCA supports its 162,000 members providing services through a network of 91 offices and centers. For more information, visit www.accaglobal.com. UK-based CFO Publishing LLC, a portfolio company of Seguin Partners, is a business-to-business media brand focused on the information needs of senior finance executives. The business consists of CFO magazine, CFO.com, CFO Research, and CFO Conferences. CFO has long-standing relationships with more than a half-million financial executives. For more information, visit www.cfo.com. 2|Page C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 Contents Introduction 4 CFO optimism & sentiment 5 Intermezzo: CFO Interview 8 Finance & capital 10 Employment 12 Key results CFO Survey – Europe, US, Latin America, Africa and Asia 18 CFO Survey Europe team 19 3|Page C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 Introduction After a European CFOs’ average optimism level drops to lower end of 2014 strong rise in the third quarter, the positive economic sentiment among European CFOs was no longer sustained in this fourth quarter of 2014. The average level of optimism dropped from 61 to 53 (on a scale of 1-100) and is back at this year’s lower end. Sentiment among financial directors in the US however, demonstrates another uptick for the fourth quarter in a row and ends this year at almost 64. Still, it remains to be seen if and when optimism in the US is going to be sufficient to give the global economy an extra boost during 2015. Optimism in Asia remains strongest among all regions, with almost half of the financial directors more positive about the economic prospects for the next twelve months, and an optimism level averaging at 65.2. Composition of a firm’s board of directors is determined on basis of experience and skillset of its members… …and much less on board diversity aspects This fourth quarter survey also shows that the most decisive factors in selecting members for the board of directors include experience, competencies and skills. In this regard, companies are focusing much less on attaining or realizing board diversity. Typically, companies in Europe do not seem to make any distinction between men or women when selecting their next board member. At the same time however, four out of ten companies also signal a lack of female candidates who are endowed with suitable and appropriate experience. This may either be in relation to the sector that the company is active in, her personal network, or overall experience at board level. Figure 1. Optimism index for CFOs in Asia, Europe, US, Latin America and China 100% 75% 50% 25% 0% -25% -50% -75% -100% 2002 2003 2004 2005 2006 2007 2008 2009 2010 Asia Europe United States 2011 2012 2013 Latin America 2014 China 4|Page C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 CFO optimism & sentiment For the third consecutive quarter, Q4 continues the downward trend in number of optimists… the number of optimists has decreased. In Q4 of 2014, around one third (down from 42% in Q3) of the European financial directors says to have a more favorable outlook on their own economy for the next twelve months (figure 2). During this fourth quarter we also see a rise in the number of pessimists. 28% of the European CFO’s maintain a negative sentiment towards the economic prospects of their respective country (a doubling compared to the beginning of 2014). Figure 2. European CFO sentiment regarding economy of own country Less optimistic 28% No change 40% More optimistic …pushing the average level of optimism back to the lower end of 2014 32% The downward trend in number of optimists is coupled with a deterioration (figure 3) in the average level of optimism (measured on a scale of 0 to 100). In Q4, the country optimism level has declined to 53.5, comparable to the low level of Q2 in 2014. On the African continent the economic sentiment among financial directors shows a mixed picture. Whereas the number of optimists has declined to 22% (down from 30% in previous quarter), the average level of optimists has in fact improved to almost 53 on a scale of 100. After an extended period of decline in optimism among Latin American CFOs, this fourth quarter shows an improvement in both the level of optimism and the number of optimists. The average level of optimism improved to 54 (up from 50 in Q3) while the number of CFO’s with a positive economic outlook inched to 22% during Q4. For the fourth consecutive quarter, the optimism level in the US demonstrates another uptick (to 63.7 on a scale of 100), continuing the positive trend that commenced at the start of 2014. Half of the US financial executives (up from 43% during Q3) are now more positive about the economic prospects. At a level of 65.2 on a scale of 100, average optimism among Asian CFOs remains strong during Q4. However, the number of financial directors with a positive economic outlook has slightly declined to just below 50%, down from 53% during Q3. 5|Page C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 For the fourth quarter in a row, financial executives in China demonstrate a deteriorating economic sentiment. During Q4, the average optimism has dropped to 61.4 (down from 63.2 in Q3 and 66.8 in Q1). Despite the relatively strong sentiment, we see only 20% of the CFOs being more optimistic while the number of pessimists has increased to no less than 60%. Figure 3. Optimism level about own country’s economy Africa Latin America US European economic sentiment trails optimism in rest of world Europe China Asia 0 10 20 30 40 50 60 70 index Last quarter This quarter Top concerns for European CFOs remain unchanged during this fourth quarter; general economic uncertainty, concerns about government policies, attracting and retaining qualified employees (table 1). Table 1. Top concerns on the agenda of European CFOs Top 10 major concerns affecting the corporate agenda European optimism about financial outlook of own company has improved 1. Economic Uncertainty 2. Government policy 3. Attracting and retaining qualified employees 4. Weak demand for your product/services 5. Regulatory requirements 6. Geopolitical/Health Crises 7. Employee morale 8. Currency risk 9. Data security 10. Deflation During Q3 2014 we observed a substantial decline in the number of European financial executives who had a more optimistic view on the financial prospects of their own company. This fourth quarter however, demonstrates a rebound in number of optimists to 43%, up from 37% during Q3 (figure 5). The average company optimism level remains strong at 61.5 on a scale of 100. 6|Page C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y 80 Fourth Quarter 2014 Figure 4. European CFO sentiment regarding financial prospects of own company Less optimistic 25% No change 32% More optimistic CFOs see opportunities to improve operational efficiency and effectiveness… 43% Notwithstanding the positive sentiment regarding the financial prospects of the company, European CFOs signal room for additional operational improvements. To attain more efficiency and effectiveness in the organization, several practices are considered. Figure 5 shows that companies primarily choose to focus on internal measures such as standardization and process simplification, and process automation and the introduction of new technologies. Recruitment of new talents is also considered to contribute greatly to efficiency and effectiveness. Much less effort and resources are allocated to external initiatives that may enhance company performance. Less than 15% of the European CFOs considers the use of shared services centers or business process outsourcing. Figures 5a and 5b. Which of the following methods do you plan to use to improve your company's performance (efficiency and effectiveness)? [check all that apply] 54% …by focusing primarily on process standardization and automation… 5a. Internal to the company 35% 26% 25% 21% 14% Standardisation Process & simplification automation & of processes new technologies Recruitment of key new talent Enterprise Six Sigma - Lean BPaaS Resource Converting to Planning (ERP) the CLOUD 5b. External to the company 14% 12% …and to a lesser extent by making use of Shared Service Centers or Business Process Outsourcing 5% 3% 1% Shared Services Centers (SSC) Business Process Outsourcing (BPO) Hybrid model (BPO+SSC) Offshore SSC or Offshore BPO Nearshore SSC or Nearshore BPO 7|Page C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 Intermezzo: CFO Interview Mr. Michael Samonas (MSc, PhD, MBA and FCCA) COMPANY: SIDMA GROUP ROLE: CHIEF FINANCIAL Michael Samonas is CFO of the SIDMA Group, part of the SIDENOR Holdings S.A., with two companies in Greece, one in Bulgaria and one in Romania. SIDMA Group employs 250 people in total, with 180 employees in Greece. Michael Samonas (MSc, PhD, MBA and FCCA) has been its CFO since 2004. OFFICER How have your responsibilities changed since the start of the Greek Recession? Key Facts: There has been a shift away from the typical CFO responsibilities, to include less pleasant duties such as extensive credit analysis of clients and finding ways to maintain our liquidity. In the last three years, we have had to become very conservative about credit issues. Banks do not lend money anymore, not to businesses, not to consumers. And we have to explain to our clients that we are not banks, we have our own problems. That is a difficult thing to do. Credit terms have gone from 140 days to 95 days, in order to decrease our working capital needs. In the same time, we tried to get more credit from suppliers. That is, we try to free some cash and improve liquidity from internal resources. But I believe that, after six years of recession, we have hit the bottom and things will get better from now on. Both IMF and the Greek government forecast a 2.9% increase in GDP for 2015. We will see what comes of it. PRIVATE COMPANY GREECE INDUSTRY: STEEL PRODUCTS TURNOVER: ~EUR 75 MLN EMPLOYEES: 250 What personal qualities have you developed to deal with the shift? First, to be patient. History has shown that recession on average last for six years. Second, to understand strategy and to be able to communicate it to the top management of the company. In difficult times with scarce liquidity, a business cannot grow since this would require further funds. We have to focus on the best part of our client base in order to increase profitability,, reducing at the same time the credit terms. The third is to stay calm. When it rains, you need to step back, let it rain and look at the big picture. Take a helicopter view. Then prioritize. Survival first, growth second. This CFO Survey focuses on Millennials. Does SIDMA employ many young people? Yes, we do. In 2014, Greece had an unemployment rate of 25 percent, with numbers as high as 50 and 60 percent amongst young people. Troika enforced salary cuts and this - in conjunction with the high unemployment rate - makes new hires cheap. Our older people take their pension when they fit the proper criteria, so they leave room for new hires. The new people we hire are young and very talented: i.e. 25 years old, with an MBA and 2 years working experience. The main thing about Millennials is that they love technology. We cherish that. We cannot give them flexible work hours, because we are in an industrial area where people work from 08:00-16:00 hours. We are not a technology company, so we cannot let them work from home. 8|Page C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 The way I motivate people is by giving them new things to learn. Such as training courses on IFRS (International Financial Reporting Standards) and the latest tax laws. These change every two or three months in Greece, so it is quite necessary to keep up to date. What is your biggest achievement as CFO? Setting up a very good credit control department. When I arrived in 2004, there were outstanding payments of more than a million euro. I set up a very formal process of client analysis and credit check procedures. Our insurers say we have one of the best credit control departments in the country and that is very good to hear. I have personally educated sales people to think the same way we do at credit control. Do not just sell products, but make sure you can collect the money, also. It is difficult for commercial people to keep that in mind, but they are learning. Fortunately, our commercial director supports this strategy. There is one other achievement. I am responsible for finding liquidity sources and have had to search for new ways of finding money from the banks. Working with HSBC Bank, we have invented a new funding tool: a bond loan covered by post-dated checks. The post-dated check is a Greek invention and we have found a new way to do use it as collateral to a bond loan. 9|Page C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 Finance & capital Technology spending and capital investments are topping the list in overall business spending as growth for both items is projected at 4.2 and 6.4% respectively (figure 8). However, as more than half of the European CFOs indicate to boost business spending across the board during the next twelve months, actual spending on R&D, and marketing and advertising still remains limited at very moderate growth rates that are well below the levels of one year ago. Figure 6. CFOs' expected growth in business spending for next 12 months 6,4% 4,2% For the next twelve months capital investments and technology spending are expected to pick up 2,6% 1,5% Capital investments 1 yr ago European CFOs anticipate improvements in product prices, company revenues and earnings… Technology Research & Development previous quarter Marketing & Advertising Q4 2014 58% of the financial executives expect to increase capital investments. The average expected growth rate for the next twelve months is 4.2%, up from 3.6% in the previous quarter (3.5%). Almost 60% of the CFOs anticipate increased spending on technology for the next twelve months at an average growth rate of 6.4%, up from 3.6% during Q3 and well above the level of one year ago. A little over half of the CFOs intend to expand their current R&D spending at an average growth rate of 1.5%, well below the levels of previous quarters during 2014. 58% of the European financial executives expect to increase spending on marketing and advertising. The average growth rate is projected at 2.6%, slightly up from 1.9% in the previous quarter and well below the level of 6.3% that was measured one year ago. During the next twelve months we can also expect to see further strengthening of product price levels, earnings and revenues (figure 9). More than 60% of European CFOs anticipate a price increases. The average expected change in price levels however remains marginal at 1.0%. Two thirds of the European companies are expected to witness 10 | P a g e C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 increases in earnings. For public firms, the projected growth rate in earnings is 8.3%, up from 6.4% during the previous quarter. 70% of European CFOs foresees an increase in revenues in the next twelve months. For public firms, the expected growth rate is 6.1%, up from 5.5% during Q3 2014. Figure 7. Anticipated balance sheet and P&L developments (public firms) 8,3% 6,1% 5,3% 1,6% -0,1% Dividends* Share Repurchases* Cash on balance sheet* previous quarter Revenues Earnings growth* Q4 2014 11 | P a g e C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 Employment Full-time and temporary employment outlook remains weak for the While growth in full-time and temporary employment is expected to remain flat… next twelve months. With growth rates close to zero, companies signal their hesitance to recruit new employees during the next twelve months. For 2015, CFOs expect to make substantial use of outsourcing; at an average growth rate of 9.2%, employment outsourcing is expected to reach a new record high during the next twelve months (figure 10). Figure 8. European CFOs expected growth for next 12 months in employee mix. 9,2% 0,3% …outsourcing of employment is expected to reach new record high -0,4% Employment – full-time 1 yr ago Employment – temporary 6 months ago Outsourced Employment previous quarter Q4 2014 Compared to the emerging market regions, companies in Europe employ a relatively low ratio of employees under the age of 35 (i.e. “Millennials”). Around 66% of the companies employ up to 30% of millennials (measured as a percentage of their entire workforce). In approximately 73% of the US companies, millennials make up 30% or less of the workforce. Figure 9. Approx. what % of your firm’s employees are “Millennials” (under the age of 35)? Compared to Europe and the US, companies in emerging market regions employ a relatively younger workforce… < 10% 10-20% 20-30% 30-40% 40-50% > 50% EUROPE 16% 28% 22% 15% 8% 10% US 15% 26% 33% 12% 8% 7% LATIN AMERICA 9% 6% 19% 22% 17% 27% AFRICA 4% 17% 28% 21% 11% 19% ASIA 5% 7% 17% 25% 19% 27% 12 | P a g e C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 The average workforce of Asian and Latin American companies is much younger. In 72% of Asian companies and in 66% of Latin American firms, the workforce is comprised of at least 30% Millennials. Moreover, in no less than 27% of both Asian and Latin American companies, millennials make up more than 50% of the total workforce. Figure 10. What are the primary advantages of employing Millennials under age 35? …possibly allowing emerging market companies to better leverage the benefits of employing millennials… Employing millennials can bring several advantages to the company. These may arise from the traits and competencies that this group of employees bring along, or can be brought about in terms of cost savings across various dimensions (e.g. salary, benefits, health care costs, etc.). Traits & competencies ASIA 80% 60% 40% EUROPE AFRICA 20% 0% LATIN AMERICA US … and create competitive advantages brought about by technologically savvy, creative and innovative workers… By far, the most valued competency that millennials bring with them is their technological savvy. Especially in the US and Asia, where around seven out of ten companies perceive this to be the main advantage of employing younger workers. Technologically savvy More creative and innovative employees than older workers More energetic More efficient workers Cost savings ASIA 50% 40% 30% Compared to other regions, Latin American companies also view creativity and an innovative mindset as a typical advantage of younger workers. 20% EUROPE 0% LATIN AMERICA US …and a less expensive workforce altogether AFRICA 10% With the exception of Latin America, almost four out of ten companies across the different regions consider cost savings from lower salaries as a primary advantage that arises from employing younger workers. Cost savings in terms of salary Cost savings in terms of health care costs Cost savings in terms of company retirement obligations 13 | P a g e C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 Figure 11. What are the primary challenges related to employing Millennials (under age 35)? The new generation of employees are less loyal to the company they work for… Employing younger generations of workers can also bring several challenges to the company. These challenges can be viewed from the perspective of the individual (driven by a person’s intrinsic motivation and behavior), or from the stance of the company (based on company-wide impact). Intrinsic motivation & behavior ASIA 80% 60% 40% EUROPE AFRICA 20% 0% LATIN AMERICA US The foremost challenge identified by companies across all regions is the fact that younger workers are less loyal to the company. In Asia and Africa this challenge is most pervasive; more than two thirds of the companies in these regions believe that this is the primary challenge that their company faces when employing millennials. Less loyal to company More interested in own professional development than in the company Attitude of entitlement Me-first attitude Impact on company ASIA 50% 40% 30% In other regions such as Latin America and Europe, a much smaller share of companies views this as a significant problem; just four out of ten CFOs claim this to be a challenge for their company. …demanding more intense management… …and possibly requiring companies to align company culture and operations with millennials 20% EUROPE AFRICA 10% 0% LATIN AMERICA US By extension, according to approximately one third of the companies in various regions, employing a relatively large share of younger workers requires a higher degree of intense management. More than 40% of the CFOs in Latin America and Africa believe this to be a primary challenge. Demand change in culture of company Demand change in operations of company Require more intense management Open company up to more online risk Less efficient workers 14 | P a g e C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 In an effort to retain or recruit workers under the age of 35, companies have several alternatives at their disposal: companies can adjust working hours and/or enhance the attractiveness of the work environment. In Europe and the US, companies are much less inclined to put in extra effort to recruit millennials Despite the various challenges and advantages that younger workers can potentially bring to a company, quite a large share of companies indicate that they have not made any special efforts to attract millennials: in Europe 49%, the US 59%, Latin America 28%, Africa 57%, and in Asia 36%. Companies that have made concrete changes to attract or retain millennials have primarily done so by redefining work hours to be more flexible, and have implemented new training modules and mentoring programs (figure 12 a and b). Figure 12. Has your company made any of the following changes in an effort to retain or recruit workers under the age of 35? 12 a. Working hours Companies that do make special efforts… … have redefined work hours and allow employees to work from home… ASIA AFRICA LATIN AMERICA US EUROPE Allow employees to work from home 22% 4% 5% 17% 18% Did away with required work hours 2% 4% 0% 2% 2% Reduced hours worked per week 2% 0% 3% 2% 3% Redefined work hours to be more flexible 39% 17% 18% 21% 21% ASIA AFRICA LATIN AMERICA US EUROPE Implemented new training modules 37% 24% 14% 16% 18% Implemented new mentoring programs 34% 20% 8% 13% 18% Added more fringe benefits 20% 6% 8% 6% 3% Redefined company culture 26% 11% 15% 10% 15% Implemented a social responsibility policy for company 21% 11% 15% 7% 10% 12 b. Work environment … and offer training and mentoring programs to their employees 15 | P a g e C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 Figure 10. What are the most important qualities your board of directors is looking for in its next director? At board level companies are looking for a certain set of skills and qualities that their directors should bring to the table. Factors most sought for in a director include experience in the relevant industry… Desired experiences ASIA 60% 40% There is widespread consensus that the most important trait of a director is his or her experience in the relevant industry. This holds for approximately 60% of all companies, across all regions. EUROPE AFRICA 20% 0% LATIN AMERICA US Experience in our industry C-level experience are major determinants in the US and Latin America, whereas in Asia and Europe a director’s experience in running a large organization is a decisive factor. Experience running a large organization C-level experience as a manager at a top company Desired skills & traits ASIA …people skills, and the ability to think outside of the box… Next to a director’s experience, several skills and traits are considered a must have. In Europe and Asia, people skills are highly desired whereas companies in other regions place relatively high value to a director’s ability to exhibit “outside-of-thebox” thinking. 50% 40% 30% AFRICA 10% 0% LATIN AMERICA US People skills (e.g., consensus builder) Outside-the-box thinker Specific skills (e.g., engineering, accounting) Specific professional degree Diversity (gender, race, etc.) Moreover African firms place relatively high value to disciplinespecific skills (e.g. accounting, engineering). …and to a much lesser extent the diversity that one can bring to the board 20% EUROPE In African firms, more than in any other region, diversity (based on gender, race, or any other distinctive trait) plays an important factor in the search for a new director. 16 | P a g e C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 However, an overwhelming majority of companies across all regions, including the African continent, say that they have no specific goals or guidelines that define the mix of men, women and minorities on their respective board of directors (figure 13). Figure 13. Does your firm have specific goals or guidelines for the mix of men, women, and minorities on the board? 4% 8% 13% 18% 20% 67% The majority of companies does not follow any specific guidelines or have any goals with respect to board diversity… 75% 85% 64% 78% 30% 16% ASIA …because in general, most companies do not see any challenges or obstacles in adding women to the board 7% AFRICA 13% 4% LATIN AMERICA Yes No Don't know US EUROPE When asked about any challenges faced by the company in adding women to the board of directors, a significant share of companies claim that they do not experience any particular obstacles: this holds for 55% of the European companies, in the US 50%, in Latin America 37%, on the African continent 35%, and in Asia 52% of the firms. Those companies that do face challenges or obstacles indicate that there are generally too few women that possess the desired industry experience. Asian companies also point out that there are too few women available that boast the desired board experience. In Africa, companies indicate that there are too few women with the desired skillsets. Figure 14. What challenges has your company faced in adding women to the board of directors? ASIA AFRICA LATIN AMERICA US EUROPE Too few women with desired Csuite experience 11% 4% 4% 6% 8% Too few women with desired board experience 25% 11% 7% 7% 8% Too few women with desired skill set 15% 26% 4% 7% 11% Too few women with desired industry experience 35% 33% 13% 14% 15% 17 | P a g e C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 Key results CFO Survey – Europe, US, Latin America, Africa and Asia Key Indicator Europe US Latin America Africa Asia 32.1% 50.3% 22.6% 22.2% 49.6% Less optimistic 28.3% 16.4% 58.5% 61.1% 34.1% No change 39.6% 33.3% 18.9% 16.7% 16.3% 53.5 63.7 54.1 52.7 65.2 More optimistic 42.8% 46.8% 37.1% 48.1% 47.2% Less optimistic 25.2% 25.3% 28.3% 24.1% 34.6% No change 32.1% 27.9% 34.6% 27.8% 18.1% 61.5 66.4 67.4 69.7 64.7 Capital spending 4.2% 5.9% 2.0% 0% 8.9% Technology spending 6.4% 5.6% 3.8% 7.5% 6.4% Economic sentiment About economy of own country More optimistic Own country optimism level About own company Own company optimism level Business spending R&D spending 1.5% 2.5% 3.5% 3.1% 5.9% Advertising and marketing spending 2.6% 3.8% 2.1% 2.8% 5.8% Employment Employment – full-time 0.3% 2.9% 1.3% 5.1% 5.0% Employment – temporary -0.4% 1.1% 0.7% -3.5% 1.8% Outsourced Employment 9.2% 3.1% -2.1% 2.8% 2.0% Wages and Salaries 3.3% 3.4% 5.9% 7.2% 8.1% Health Care Costs 2.5% 7.7% 9.0% 6.0% 5.2% Productivity 2.8% 2.7% 1.4% 2.0% 3.8% Inflation (own-firm products) 1.0% 2.4% 2.3% 5.1% 2.7% Balance Sheet & P&L Revenue growth 6.1% 6.4% 9.0% 7.5% 10.6% Earnings growth* 8.3% 9.0% 11.2% 9.1% 7.5% Dividends* 5.3% 3.2% 7.5% 6% 4.9% Share Repurchases* -0.1% -0.2% 0.0% 5.2% -0.0% Cash on balance sheet* Mergers and Acquisitions 1.6% -2.5% -2.3% 0% 8.9% Not asked. Not asked. Not asked. Not asked. Not asked. Percentages indicate this quarter’s expected growth rates for the next twelve months * Indicates public firms only 18 | P a g e C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y Fourth Quarter 2014 The figures quoted above are taken from the Global CFO Survey for About CFO Survey Note for the press the fourth quarter of 2014. The survey concluded December 5, 2014. Every quarter, CFOs in Europe, the US, Latin America, Asia (and China), and Africa are questioned about their economic expectations. Current records go back 75 quarters. The CFO Survey is conducted jointly by TIAS School for Business and Society (Tilburg, Netherlands), Duke University (Durham, North Carolina), ACCA Global and CFO Magazine. Previous editions of the CFO Survey can be found at FinanceLab under the CFO Survey tab. For further information, please contact Mrs. Rian van Heur, TIAS School for Business and Society, tel.+31-(0)134668637 or e-mail m.j.vanheur@tias.edu CFO Survey Europe team Kees Koedijk Professor Financial Management Dean & Director TIAS School for Business & Society Christian Staupe Policy Advisor Dean’s Office Coordinator CFO Survey Europe Rian van Heur (contactperson) Corporate Marketing & External Relations m.j.vanheur@tias.edu +31-(0)-13 466 8637 All 19 | P a g e C F O S u r v e y E u r o p e R e p o r t T I A S S C H O O L F O R B U S I N E S S & S O C I E T Y
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