LEONARDO Community Vocational Training Action Programme
Transcription
LEONARDO Community Vocational Training Action Programme
LEONARDO Community Vocational Training Action Programme Work Package 4 – Work Task 1 Comparative Report on SMEs ‘Under Pressure’: Exploring New Trajectories of Development in the Context of Globalisation An International Comparison of SMEs Report version: Report preparation date: Authors: Contract number: Contract start date: Duration: Project Co-ordinator: Partners: Belgium: France: Germany: Hungary: Poland: Spain: Slovakia: UK: Final version January 2006 Csaba Makó – Péter Csizmadia – Miklós Illéssy 2003-3448/001-001-LE2_OREF 01. October 2003 36 Months (01. 10. 2003 – 30. 09. 2006) Csaba Makó, Institute of Sociology, Hungarian Academy of Sciences EHSAL, Brussels Université Paris X, Nanterre Wismar University; Wismar Institute of Sociology, Hungarian Academy of Sciences; Budapest Institute of Labour and Social Studies; Warsaw UNED; Madrid Institute for Sociology, Slovak Academy of Sciences; Bratislava University of Luton, Luton Project founded by the European Commission under the LEONARDO Programme Research Group for Sociology of Organisation and Work Institute of Sociology, Hungarian Academy of Sciences 1014 Budapest, Úri utca 49. Hungary Contents List of Figures ........................................................................................................................ 5 List of Tables.......................................................................................................................... 6 List of Boxes .......................................................................................................................... 9 List of Abbreviations............................................................................................................ 10 List of Contributors .............................................................................................................. 14 Summary – Concluding Considerations............................................................................... 16 PART I. INTRODUCTION: DESIGN, THEORETICAL AND METHODOLOGICAL BACKGROUND...................................................................................................................... 29 1. The purpose of the project and the participants ............................................................... 29 1.1 Comparative e-learning content based on research evidences.................................. 29 1.2 Target groups (business school students, owners/managers of SMEs) ..................... 32 1.3 Exploiting the ‘leading edge’ e-learning experiences of educational institutions involved in the Project...................................................................................................... 33 2. Theoretical background and the selection of countries participating in the project......... 35 2.1 Research and educational technical criteria shaping the pool of countries participating in the project............................................................................................... 35 2.2 Creating a sample of countries representing the variety of market coordinating mechanisms (a mix of CME and LME and a variety of Old and New Member States of the EU) ............................................................................................................................. 36 3. Methodology: a combination of ‘cross-national’ (functional) and ‘inter-national’ (societal) approaches ............................................................................................................ 43 3.1 Brief overview of international comparative approaches.......................................... 43 3.2. Rationales behind selecting the issues and the levels of investigation...................... 51 4. Research techniques used in the investigation ................................................................. 54 4.1 Three stage research methodology (analysis)............................................................ 54 4.2 Detailed description of the case study methods used in the research ........................ 56 4.3 Combination of desk top research methods with first hand field study techniques (interviewing) ................................................................................................................... 59 ANNEX I.1 Information about the case studies................................................................... 62 References ........................................................................................................................ 64 PART II. NATIONAL ECONOMIES AND THE LOCATION OF SMEs ............................ 67 5. Profile of the national economies participating in the project ......................................... 68 6. The contribution of SMEs to national economies ............................................................ 84 6.1 Measuring SMEs’ performance at European and country-level ............................... 84 6.2 SMEs in the acceding (NMS) and candidate countries in comparison with the EU-19 87 References ............................................................................................................................ 96 PART III. LEGAL AND ADMINISTRATIVE ENVIRONMENT ........................................ 98 7. General overview of the legal environment of SMEs ...................................................... 98 7.1 Definition of SMEs ................................................................................................... 100 7.2 Legislative/administrative procedures and costs of entry........................................ 104 7.3 Legal forms of business entities and laws concerning SMEs: types of registered companies....................................................................................................................... 108 7.3.1 Belgium ............................................................................................................. 109 7.3.2 France ................................................................................................................ 110 7.3.3 Germany ............................................................................................................ 111 7.3.4 Hungary............................................................................................................. 114 7.3.5 Poland................................................................................................................ 118 7.3.6 Slovakia............................................................................................................. 119 2 7.3.7 Spain.................................................................................................................. 120 7.3.8 United Kingdom ................................................................................................ 121 7.4 Enterprise foundation, company registration .......................................................... 127 7.4.1 Belgium ............................................................................................................. 127 7.4.2 France ................................................................................................................ 129 7.4.3 Germany ............................................................................................................ 131 7.4.4 Hungary............................................................................................................. 133 7.4.5 Poland................................................................................................................ 138 7.4.6 Slovakia............................................................................................................. 143 7.4.7 Spain.................................................................................................................. 144 7.4.8 United Kingdom ................................................................................................ 145 7.5 Termination and dissolution of companies .............................................................. 148 7.5.1 France ................................................................................................................ 149 7.5.2 Germany ............................................................................................................ 149 7.5.3 Hungary............................................................................................................. 151 7.5.4 Poland................................................................................................................ 153 7.5.5 Slovakia............................................................................................................. 155 7.5.6 Spain.................................................................................................................. 156 7.5.7 United Kingdom ................................................................................................ 157 8. Administrative burdens on SMEs: various fields of employment and working conditions ............................................................................................................................................ 160 ANNEX III.1 Criteria of independence ............................................................................. 174 ANNEX III.2 UEAPME Proposal for simplification......................................................... 178 ANNEX III.3 Company legal forms and abbreviations in the participant countries ......... 186 References .......................................................................................................................... 187 PART IV. FINANCIAL FRAMEWORK AND SMEs ......................................................... 189 9. Tax rates and structures.................................................................................................. 189 9.1 Tax on labour ........................................................................................................... 193 9.2. Indirect taxes: VAT.................................................................................................. 193 9.3 Corporate income tax............................................................................................... 195 9.4 Description, evaluation and comparison of the tax systems in the countries participating in the Leonardo Project............................................................................ 196 9.4.1 Belgium ............................................................................................................. 202 9.4.2 France ................................................................................................................ 205 9.4.3 Germany ............................................................................................................ 214 9.4.4 Hungary............................................................................................................. 218 9.4.5 Poland................................................................................................................ 225 9.4.6 Slovakia............................................................................................................. 231 9.4.7 Spain.................................................................................................................. 234 9.4.8 United Kingdom ................................................................................................ 244 ANNEX IV.1 Administrative burdens as regards financial issues .................................... 270 ANNEX IV.2. General principles for the design of company tax systems........................ 271 ANNEX IV.3 Tax measures to improve labour market performance since the mid-1990s: individual countries’ experiences....................................................................................... 275 ANNEX IV.4 Reforming VAT: moving from the destination to the origin principle? ..... 277 References .......................................................................................................................... 280 PART V. LABOUR RELATIONS IN A COMPARATIVE PERSPECTIVE – SPECIAL FOCUS ON THE SME SECTOR .......................................................................................... 282 10. Varieties of patterns in European labour relations ....................................................... 282 3 10.1 Actors and institutions: an international comparison at European and country levels............................................................................................................................... 283 10.1.1. Trade unions and institutions (Works Councils) of employees’ participation283 10.1.2. Affiliations and organisations of employers: European and national level comparisons................................................................................................................ 292 10.1.3. Collective bargaining and social dialogue: collective bargaining as case in point............................................................................................................................ 295 10.1.3.1 The role of extension in collective bargaining ......................................... 298 10.1.3.2 Changing forms of coordination in the bargaining process: the case of wage bargaining..................................................................................................... 301 10.1.4. National level concertation and consultation institutions: a brief overview .. 306 10.1.5. A highly sensitive feature of labour relations: industrial action .................... 308 10.2 Actors and institutions in the SME-sector: an international comparison at European and country level ............................................................................................................ 314 10.2.1 Collective bargaining: coverage rate and procedures...................................... 315 10.2.2 Collective representation: the case of works councils .................................... 317 10.2.3 Employers’ and trade unions’ attitudes towards labour relations institutions in the SME sector ........................................................................................................... 318 ANNEX V.1 Varieties of forms of control/supervision in the firms investigated ............. 325 ANNEX V.2 Recent developments in wage bargaining: examples from the countries involved in the Leonardo project ....................................................................................... 336 ANNEX V.3 Key provisions of EU Directive (2002/14/EC) establishing a general framework for informing and consulting employees in the European Community........... 339 ANNEX V.4 Labour disputes in the countries participating in the Leonardo project ....... 340 References .......................................................................................................................... 343 PART VI. KNOWLEDGE USE AND INNOVATION IN THE SME SECTOR................. 347 11. Characteristics of SMEs’ Knowledge and Competence Development ........................ 347 11.1 Training and knowledge use practices at a European and national level ............. 347 12. Innovation..................................................................................................................... 370 ANNEX VI.1 Some basic data for measuring training and innovation activities of firms in Europe ................................................................................................................................ 378 Indicators of Training................................................................................................. 378 References .......................................................................................................................... 389 4 List of Figures Figure 3.1 ‘Cross-national’ Comparison Figure 3.2 ‘Cross-cultural’ Comparison Figure 3.3 ‘Inter-national’ comparison or comparison Societal Effect Figure 5.1 Gender pay gap 2001 Figure 5.2 IT expenditure in 2003 Figure 5.3 Distribution of employment of computer and related activities in Europe, 2003 Figure 5.4 Distribution of employment in other business activities in Europe, 2003 Figure 5.5 Growth in employment in computer and related activities in Europe Figure 5.6 Growth in employment in other business activities in Europe Figure 6.1 Occupied persons per enterprises, Europe-19 countries* (2003) and Acceding and Candidate Countries (2001) Figure 9.1 Tax to GDP ratio in OECD countries Figure 9.2 Tax mix by source Figure 10.1 Working days lost through industrial action per 1,000 employees in countries participating in the Leonardo project Figure 11.1 Individual and company Internet usage Figure 11.2 English reading ability in the Leonardo countries Figure 12.1 Share of enterprises with non-technical change Figure 12.2 Share of enterprises implementing changed organisational structures Figure 12.3 Share of enterprises implementing advanced management techniques Figure 12.4 Share of enterprises implementing significant changes in æsthetic appearance 5 p. 45. p. 46. p. 45. p. 76. p. 79. p. 80. p. 81. p. 82. p. 83. p. 91. p. 190. p. 192. p. 309. p. 353. p. 356. p. 373. p. 374. p. 375. p. 376. List of Tables Table 1.1 Size Distribution of manufacturing firms: planned versus capitalist economies (1970) Table 2.1 Trade union density, level of collective bargaining and days lost by strike activity: examples of LME and CME countries Table 2.2 Rationale of the selection of countries participating in the Leonardo project Table 4.1 Methodological characteristics of the approaches adopted in the Leonardo Project practice Table 4.2 Main data sources used in this report Table 4.3 Basic information about the firms investigated in the case studies Table 5.1 GDP in Leonardo countries Table 5.2 GDP per inhabitant in Purchasing Power Standards Table 5.3 Gross value added by economic activity in 2004 Table 5.4 Employment rates in the participant countries Table 5.5 Unemployment rates in the participant countries Table 5.6 Unemployment rates in the Leonardo countries Table 5.7 Average gross annual earnings in industry and services Table 5.8. Total R&D expenditure as a % of GDP Table 5.9 Rank of order of countries in R&D expenditure Table 6.1 The role of SMEs, Europe-19, 2003 Table 6.2 Role of SMEs in European Countries, 2003 Table 6.3 Roles of SMEs in Acceding and Candidate Countries and Europe-19 Table 6.4. A comparison of employment share between EU-19 and Acceding (NMS) and Candidate Countries ANNEX 2.1 Relative performance of the old Member States according to structural indicators ANNEX 2.2 Relative performance of the new Member States according to structural indicators Table 6.5 Comparison of average European employment costs Table 6.6 Average enterprise size, Candidate Countries and Europe-19, 1995-1999 Table 7.1 Alternative definitions of SMEs Table 7.2 Definition of SMEs in the participant countries, 2005 Table 7.3 Entry procedures and costs in the participant countries, average 1998-99 (without Slovakia) Table 7.4. Comparative table of the definitions of SMEs in Hungary Table 8.1 Enterprise owners’ perception of the development of administrative burdens resulting from employment regulations since 1997, by enterprise size, Europe-19, 2001 Table 8. 2. Obligatory institutions to contact when recruiting the firs employee Table 8.3 Fields of employment regulation with highest administrative burden, by enterprise size, Europe-19, 2001 Table 8.4. Thresholds in employment related legislation, Europe-19, 2001 Table 8.5 Legal forms in the participant countries 6 p.30. p.40. p.42. p. 58. p. 61. pp. 63-64. p. 69. p. 70. p. 71. p. 72. p. 74. p. 74. p. 75. p. 77. p. 78. p. 86. p. 87. p. 89. p. 90. p. 91. p. 92. p. 94. p. 95. p. 101. p. 103. p. 105. p. 115. p. 162. p. 163. p. 165. p. 166. p. 186. Table 9.1. Personal income tax rates in the participant countries Table 9.2. Corporate tax burdens in the participant countries Table 9.3. VAT rates in the participant countries Table 9.4. Indicators of administrative costs in tax revenue collection and tax arrears in the participating countries Table 9.5 Type of insurance and level of specific premiums Table 9.6 Level of specific insurance premiums and principles of their financing Table 9.7 Corporate tax rates in the United Kingdom Table 9.8 National Insurance contribution (NIC) types in the United Kingdom Table 9.9 Tax advantages in the United Kingdom Table 10.1 Trade union density rates and membership composition, 19952002 Table 10.2. Union structure and affiliation patterns in the EU Table 10.3. Employees Representation and Employees Rights: Single, Mixed and Dual Versions of the LRS Table 10.4 Europe’s business and employers’ association affiliation, organisation rates and participation in social dialogue Table 10.5 Collective bargaining coverage, employers’ organisations and union density Table 10.6 Legal or administrative extension of collective agreements Table 10.7 Levels of wage bargaining and duration of collective agreements, 2003 Table 10.8 Coordination of wage bargaining Table 10.9 Participation of unions and employers in tripartite bodies Table 10.10 Working days lost through industrial action Table 10.11 Patterns of industrial action in the countries participating in the Leonardo Project (2000-2004) Table 10.12 Main causes of industrial action in the countries participating in the Leonardo project Table 10. 13 Collective bargaining by company size (1998) Table 10.14 Distribution of works councils, trade unions and collective agreements by size category of firms in the manufacturing sector in Hungary (2002) Table 10.15 Number of disputes referred to arbitration in the countries participating in the Leonardo project Table 10.16 Number of disputes referred to mediation in the countries participating in the Leonardo project Table 10.17 Number of disputes referred to conciliation in the countries participating in the Leonardo project Table 10.18 Labour Disputes before and after the Changes in the PoliticalEconomic Transition (the number of debates) Table 10.19 Attitudes to trade unions and LRS institutions – experiences based on company case studies Table 11.1a Hours Spent in CVT Courses by Field of Training, (1999) Table 11.1b Hours Spent in CVT Courses by Field of Training, (1999) Table 11.2 Percentage of all enterprises providing Internal CVT courses, by size class 7 p. 197. p. 198. p. 199. p. 201. p. 229. p. 230. p. 246. pp. 251-252. p. 261. p. 286. p. 287. p. 289. p. 296. p. 296. p. 299. p. 302. p. 304. p. 307. p. 309. p. 311. p. 313. p. 316. p. 318. p. 340. p. 340. p. 341. p. 341. p. 342. p. 351. p. 352. p. 357. Table 11.3 Percentage of all enterprises providing External CVT courses, by size class Table 11.4 Rank order of training provider institutions supplying external CVT courses Table 11.5 Methods enterprises use to evaluate the effect of CVT courses by type of evaluation and size class Table 11.6 Hours in CVT courses per employee in enterprises with and without ‘new technologies’, by size class Table 12.1 Innovation activities, product and process innovation of firms operating in the Leonardo countries Table 12.2 Enterprises with cooperation arrangements on innovation activities, as a percentage of all innovation active enterprises, by sector and size class Table 12.3 Training of Employees in the NMS and ACC, 2001 Table 12.4 Hours in CVT courses per 1000 hours worked by size class Table 12.5 Percentage of Internal CVT courses, by size class Table 12.6 – 12. 13 Percentage of the total hours in External CVT courses, by training provider and size class Table 12.14 Percentage of employees (only in enterprises with CVT courses) participating in CVT courses by sex and size class Table 12.15 Percentage of employees (only in enterprises with CVT courses) participating in CVT courses by sex and size class (Males) Table 12.16 Percentage of employees (only in enterprises with CVT courses) participating in CVT courses by sex and size class (Females) Table 12.17 Cost of CVT courses per participant (only in enterprises with CVT courses) in Purchasing Power Standard (PPS) by size class Table 12.18 Cost of CVT courses as % of total labour cost (all enterprises) by size class Table 12.19-12.23 Percentage of enterprises evaluating the effect of CVT by type of evaluation and size class 8 p. 358. p. 359. p. 363. p. 369. p. 372. p. 376. p. 378. p. 379. p. 379. pp.380-383. p. 384. p. 384. p. 385. p. 385. p. 386. pp. 386-388. List of Boxes Box 6.1 Adjustments for differences in industrial sector result in higher economic performance of SMEs Box. 7.1 One-stop shops – or one-more-stop shops? Box 8.1 Jobs and taxes: No easy choice in Germany Box 8.2 Licensed Employers’ Social-Accounting Secretariats in Belgium Box 8.3 URSSAFF: a French Social Security Institution Box 9.1. Differences between European tax burdens Box 9.2 Favouring SMEs in company taxation Box 9.3. Company taxation and globalisation Box 9.4. The fragmented French tax administration Box 9.5 Who pays taxes levied on firms? Box 10.1. Works councils definition Box 10.2 Council members sacked Box 10.3 ILO definition of Collective Agreement Box 10.4 ILO Recommendation on the Extension of Collective Agreements Box 10.5 Common guiding principle of employers: more possibilities for optouts (‘hardship clausal’) Box 10.6 Employers’ organisations and SMEs 9 p. 85. p. 107. p. 161. p. 163. p. 164. p. 191. p. 195. p. 196. p. 200. p. 270. p. 290. p. 291. p. 295. p. 298. p. 300. p. 319. List of Abbreviations £ – British Pounds ACC – Acceding and Candidate Countries AEAT – Central Tax Office (Spain) AFNIC – French Internet Names and Cooperation Association AiB – Accountant in Bankruptcy (UK) APE – Relevant Activity Code (France) APEH – Tax and Financial Control Administration (Hungary) BIC – Industrial and Commercial Benefit (France) BNC – Non Commercial Benefit (France) CA – Collective Agreement CB – Collective Bargaining CDD – Contract of Specified Duration CDI – Contract of Unspecified Duration (France) CEDEFOP – European Centre for the Development of Vocational Training CEFC – State Commission for Continuing Training (Spain) CES – Economic and Social Council (Spain) CFE – Centre de Formalités des Entreprises CGT – Capital Gain Tax (UK) CIC – Community Interest Company CIT – Corporate Income Tax CME – Coordinated Market Economy CNT/NAR – National Labour Council (Belgium) CVL – Creditor’s Voluntary Liquidation (UK) CVT – Continuing Vocational Training CVTS – Continuing Vocational Training Survey DGB – German Confederation of Trade Unions DGCP – Direction Générale de la Comptabilité Publique DGI – Direction Générale and Direction Générale des Impôts (France) DUE – Declaration Unique d’Embauche (Single Recruitment Declaration – France) EC – European Commission ECB – European Central Bank 10 EEIG – European Economic Interest Grouping EIRO – European Industrila Relations Observatory ETF – European Training Foundation ETUC – European Trade Union Confederation EU – European Union EUR – Euro EUROSTAT – Statistical Office of the European Communities EVA – Simplified Enterprise Tax (Hungary) FDI – Foreign Direct Investments GDP – Gross Domestic Product GUS – Central Statistical Office (Poland) HGB – Code of Commercial law (Germany) HRM – Human Resource Management HSE – Health and Safety Executive (UK) HUF – Hungarian Forint IBDF – International Bureau of Fiscal Documentation IATA – International Air Transport Association ICT – Information and Communication Technology IFA – Annual Contractual Imposition (France) IFA – Invest in France Agency IHK – Industrie- und Handelskammer (Germany) ILO – International Labour Organisation INEM – National Institute of Employment (Spain) INPI – France’s National Industrial Property Institute INSEE – French National Statistics Institute IPT – Insurance Premium Tax (UK) ISCO – International Standard Classification of Occupations IT – Information Technology KSH – Hungarian Central Statistical Office LFS – Labour Force Survey LLP – Limited Liability Partnership LME – Liberal Market Economy LPC – Low Pay Commission (UK) LRS – Labour Relations System 11 LSC – Learning and Skills Council (UK) LSE – Large-scale Enterprise Ltd – Private Limited Company MME – Mediterranean Market Economy NACE – Classification of Economic Activities in the European Community NIC – National Insurance Contribution (UK) NIP – Treasury Office (Poland) NMS – New Member States NUTS – Nomenclature of Territorial Units for Statistics OECD – Organisation for Economic Co-operation and Development OÉT – Országos Érdekegyeztetı Tanács (National Council of Reconciliation Interests – Hungary) Off-JT – Off-the-Job Training OJT – On-the-Job Training OMMF – National Labour Safety and Employment Chief Supervisory Body (Hungary) OMS – Old Member States PAYE – Pay As You Earn PHARE – Poland and Hungary Assistance for Restructuring of their Economies PIP – National Labour Inspection Authority (Poland) PIS – National Sanitary Inspection Authority (Poland) PIT – Personal Income Tax PLC – Public Limited Company PLN – Polish Zloty PME – Petietes et Moyennes Enterprises PPS – Purchasing Power Standard PSA – PAYE Settlement Agreement (UK) R&D – Research and Development RCS – Company Register (France) RECON – Official Domestic Register of Entities of the National Economy (Poland) RHSD – Council for Economic and Social Concertation (Slovakia) SE – Societal Effect SIREN – Company identification (France) SIRET – Local unit identification (France) SME – Small and Medium-sized Enterprise 12 SOC – Standard Occupational Classification SZOT – Szakszervezetek Országos Tanácsa (National Council of Trade Unions - Hungary) TVS – Vehicles used for tourism (France) UEAPME – European Association of Craft, Small and Medium-sized Enterprises UK – United Kingdom UNEDIC – Unemployment insurance fund (France) UNICE – Union des Industries de la Communauté européenne UNIDO – United Nation Industrial Development Organization URSSAF – Union de Recouvrement de Sécurité Sociale et d'Allocations Familiales US – United States USA – United States of America USAID – United States Agency International Development VAT – Value Added Tax VoC – Varieties of Capitalism ZUS – Social Security Administration (Poland) 13 List of Contributors Belgium: Lutgart Spaepen, Griet Blieck; EHSAL – Brussels France: Univeristy of Paris 10 – Paris, Nanterre: http://www.u-paris10.fr/ Denis Abecassis obtained his Doctor of Economic Science degree in 1980. He also obtained his Master degree in economics (1977) and in mathematics (1979) .He is a permanent lecturer in Paris X Nanterre University where he was vice-president and director of the economic department. His key research and teaching interests focus on SMEs management, project management and on social security and vocational training in companies according to the law and collective agreements in the sectors. Germany: Gunnar Prause; Wismar University – Wismar Hungary: Institute of Sociology, Research Group for Sociology of Organisation and Work, Hungarian Academy of Sciences – Budapest: www.sow.hu Prof. Dr. Csaba Makó obtained his Candidate of Sciences degree in 1973 and his Doctor of Science degree in 1983. He is a Research director (Group of Sociology of Work and Organisation) at the Institute of Sociology of the Hungarian Academy of Sciences, Professor at the Debrecen University, and Head of the PhD School in Economics, and Professor at the Corvinus University, in the Institute of Management Science. His key research and teaching interests focus on organisational – institutional innovations, changing paradigms in work, role of SMEs, labour relations in international perspective and new forms of knowledge use and employment in the context of the network economy. Péter Csizmadia is currently a Research Associate at the Institute of Sociology of the Hungarian Academy of Sciences. He holds a degree in Sociology. In the last few years he has been participated in several international research projects. His research areas are the 14 following: new forms of work organisation and organisational innovation, especially in the SME sector. He is a PhD student at the Corvinus University in Budapest. Miklós Illéssy is a research associate at the Institute of Sociology of the Hungarian Academy of Sciences. He holds a degree in Sociology. From 2001 he has been participating in international projects. His main research areas are the following: social dialogue, sociology of innovation, work organisation and labour studies. He is a PhD student at the Corvinus University in Budapest. Poland: Łukasz Sienkiewicz, Marek Bednarski; IPISS – Warsaw Slovakia: Zdenek Šťastný, Lubomir Falt’an; Insitute for Sociology, Slovak Academy of Sciences – Bratislava Spain: José Lois Morales; UNED – Madrid UK: Iona Evans, Yazid Abubacar, Estelle Engels, Wiebke Stork; Luton Business School – Luton 15 Summary – Concluding Considerations The aim of the project supported by the Leonardo programme of the European Commission was to develop a research-based international comparative training curriculum about the SME sectors in eight European participant countries: Belgium, France, Germany, Hungary, Poland, Slovakia, Spain and the UK. This Comparative Report is the result of the fist project phase; an intensive research period in the participant countries. The Comparative Research Report starts with presentation of the project design, rationales behind the issues selected for the common work, including an outline of the methodology used in the international project. Part II is devoted to the description of economic profile of the countries and especially SMEs in both European and national level, based on statistical resources. Part III and IV discuss the legal-administrative and financial regulatory frameworks of the business organisation, with special focus on the SMEs. Pat IV. is focusing on the social regulatory mechanisms of the firms using the example of the labour relations system. The last part of the report is provides a systematic description of the knowledge development and use practice in an international perspective. In addition, the Part V. is giving a brief analysis and evaluation of the forms of innovation taken place in the SMEs. The tentative experiences and patterns identified in the various parts and chapters of this report are summarized as follows. PART I 1. Combination of various approaches used in the international comparative research. 2. This orientation was carried out on the guiding principle of the “methodological equilibrium” (simultaneous application of both quantitative and qualitative research tolls). The Part I. provides an overview on the purpose of the Leonardo project, on the theoretical foundations of the investigation, including methodology and the research tools adopted by the eight countries participating in the international research consortium. After presenting the statistical evidences on the decisive role of the SMEs in the European economy (e.g. their share in the business organisation, employment generation capacity etc.) target groups of the e-learning contents were identified (e.g. future and present owners/mangers in this sector). In selecting the project participant countries, designers of the international comparative research used the so-called “Varieties of Capitalism” (VoC) approach which is based on the different types of market coordination. Adopting this view, the groups of countries were as follows: Coordinated Market Economies (Belgium, France and Germany), Liberal Market Economy (U.K.), Mediterranean Market Economy (Spain) and 16 the Central European Countries (Hungary, Poland and Slovakia). The authors critically reviewed the mainstream approaches adopted in the practice of the international comparative research (i.e. cross-national, cross cultural and inter-national or “social effect approach”). Finally, a combination of cross-national (functional) and the inter-national comparisons were used during the design and organisation of the data collection. In this methodological perspective the so-called “three stage date analysis” method was employed in order to locate the activities of the SMEs in European, national and sector/local dimensions. Precisely, the European and national level statistical data analysis was completed by an infra-national (i.e. sector and micro) level. These quantitative methods of data collection and analysis was combined with such qualitative research tool such as the sector-focused (i.e. manufacturing, service, ICT) company case studies. The combination of these research methods served to reach a desirable “methodological equilibrium”. During the various international workshops organised with the participation of the consortium members the following issues were selected on the basis of professional consent: position of SMEs both in the EU and in the national economies of project partners, legal and financial regulatory environments, Labour Relations System and the control strategies in the labour process and the practice of knowledge use and development, including the characteristics of the innovations in the SME sector. PART II 1. There is a significant asymmetry between the countries belonging to the Euro-zone and the NMS in terms of economic weight. 2. Adopting varieties by sector, the SMEs have dominant role in the employment creation and generation. 3. Within the SME sector the micro firms employing less than 10 persons represent the dominant size-category (90 %). 4. The OMS substantially outperform the NMS in share of R&D expenditures. 5. However, in the NMS the strongest employment growth has been taken place (20002003) in both ‘computer-related activities’ and ‘other business activities’ which reflects the growing participation of the NMS in the knowledge economy. Before locating the SME sector in both European and the national economies survey, the introductory section of the Part II describes the profiles of the national economies 17 participating in the Project. In this respect it is worth noting that there is a strong asymmetry between the so-called Euro-zone countries participating in the project and the NMS countries, in terms of economic performance measured in GDP. The former group of the country produces two-third of GDP in the Euro-zone. Contrary to this pattern the role of the NMS in generating employment (9.8 %) visibly stronger than their GDP-contribution (3 %). Comparing the weight of various economic activities, we may say that in the EU 15 countries the service sector dominates (over 50 %), its share is lower in the NMS (Hungary, 41,5 %, Slovakia 38.2 % and Poland 36.5 %). The rate of manufacturing sector is particularly high in the NMS and Germany. The rate of employment is higher in the EU-15 countries in comparison to the NMS participating in the Leonardo project. Within the EU-15 countries, UK has higher employment rate than the average, Germany is around the average and in the other three countries (Belgium, France and Spain) the employment rate is below the EU-15 average. In the year of the investigation (2004), the rate of unemployment decreased in all countries (in comparison with the period of 1992-2000), with the exception of Germany. The most striking differences in the unemployment rates were registered in the NMS: in Poland and Slovakia the rate of unemployment was two times higher in comparison with Hungary (18.8 -18.0 per cent versus 5.9 %). Beside the unemployment, there is more complex indicator of “social exclusion” called ‘at-risk-of-poverty-rate’.1 Among the EU-15 countries participating in the project, this indicator was the highest in Spain (19 %), UK (17 %) and France (15 %) and the lowest in Germany (11 %) and Belgium (13 %). In the case of the NMS, Hungary has the lowest rate (10 %), Poland (15 %) and especially Slovakia (21 %). EU-15 countries outperform substantially the NMS both in the share of Research and Development (R&D) expenditure and in the growth rate, too. In this relation, it is necessary to note that for example the ICT related employment is higher in the Nordic and North European countries, Mediterranean countries (e.g. Spain) have intermediary position and the NMS 1 This is one of the generally used 14 Structural Indicators used by the E.U. and covering the six domains of General Economic Background, Employment, Innovation and Research, Economic Reform, Social Cohesion as well as the Environment. The „risk-of-poverty” rate indicator measuring the social exclusion „… is defined as the share of persons with an equivalised disposable income below the risk-of-poverty thresold, which is se tat 60 % of the national median equivalised disposable income (after social transfers). This share is calculated before social transfers (original income including penson but excluding all other social transfers) and after social transfer(total income).In: (http://epp.eurostat.cec.int/portal) 18 (together with Portugal) have below average position. However, in the NMS the strongest employment growth has been taken place (2000-2003) in both in ‘computer and related activities’ and ‘other business activities’. Measuring the SMEs performance at European and country level we have to note that the vast majority of firms belong into the category of SMEs. Within the SMEs, the micro firms – employing less than ten persons – represent the dominant size category (by 90 %). This SME s provided jobs for 70 % of the workforce. In the field of export, their performance is weaker in comparison with the LSE. They serve mainly local or regional markets. Similarly the productivity – including all sectors – is one third to the large-sized enterprises. The patterns of SMEs performance are rather similar in the NMS. However, we have to note that beside the employment generation capacity, in all other fields (e.g. export, productivity, R and D) EU-15 countries outperform the NMS. PART III-IV 1. There is a lack of legal integration within the enlarged EU (EU-25). 2. The cost and flexibility of the services offered by legal and administrative institutions have become an important factor of competitiveness for SMEs in the recent years (for example Hungarian firms in growing number are registering their activities in Slovakia). Part III and IV are devoted to the analysis of regulatory environment in which the small and medium sized firms are operating. In relation with the regulatory context of the SMEs, the following two patterns were identified and evaluated. Firstly, the ‘legaladministrative framework’ related to the various aspects of working and employment conditions (e.g. health and safety, social security and pension requirements, restriction of working hours, etc.). Secondly, ‘financial rules’ like tax rates and structures. Concerning the “legal-administrative” regulatory context we may say, at the European level that the “size-category of firm” has an important effect on the administrative burdens on the firm’ functioning. There are significant differences between the countries participating in the project concerning the administrative burdens of SMEs. The different number of legaladministrative procedures and administrative costs of firms varying country by country draws 19 attention to the phenomenon, that in the globalised economy also national governments and other institutions compete with each other in order to ensure a favourable regulatory environment for motivating both foreign and domestic investments. Evaluating a medium term period (e.g. in the period of 1997-2001), the rate of the firms complaining on an increase of administrative workload rises steadily with the size of the firm. However, we have to emphasize that the small and especially the micro firms have lack of the necessary human resources to cope efficiently with the administrative burden, In this respect, it is interesting to note that in Europe, on average 3.3 administrative procedures were necessary to administer a new employee hired. The form, content and costs of this administrative procedures related to the hiring of new personnel are rather different in the various countries participated in the Leonardo Project. For example, in both countries, Germany and the U.K. owners/employers have to go through administrative procedures before and after hiring new personnel, while in Belgium, France and Spain some recruitment administration process covers both time periods. If we evaluate the number of institutions (e.g. social insurance office, tax authority, employment office, accident assurance, etc.) owner/employer has to obligatory (officially) contact. Among the EU-15 countries, the heaviest administrative burden was registered in Belgium and the lightest one in the U.K. The financial regulatory environment is reflecting the social-economic and historicalinstitutional context of the countries investigated in which the economic behaviours of the SMEs investigated are “embedded”. From the middle of the 1990’s and especially with the Lisbon strategy (2000) and with its revision (2005) several initiatives were launched in order to harmonise the various national tax system using the so-called “soft-coordination” or the “open method of coordination”. This means a non-binding commitment to reciprocal consultation and benchmarking. However, in the field of integration only modest changes have taken place. According to many experts, only one substantial advance that can be noted is the implementation of the Lamfalussy programme for financial services.2 As for both labour market and tax reforms, the evidence does not support stronger integration in spite of the intense pressure of globalization and the related fast changes in the global value chain. In other words, “…no legislation could be proposed as the EU has almost no competence for labour markets, taxation and social security: those areas primarily belong to the remit of the member states. Common targets were set instead, together with supporting league fables and a 2 Alexandre Lámfalussy (2005) Challenges ahead for the European Union, Competitio, IV. No. 2. pp. 7 – 11. 20 benchmarking of policies. It was expected that this non-binding coordination would encourage the adoption of best practices. To that end, the Commission had to draw up scoreboards on the basis of commonly agreed targets and indicators.” (Pisany-Ferry 2005:4) Our experiences based on the analysis of on the tax rates and structures in the countries participating in the Project support well the critical assessment of two pillars of the Lisbon program such as the “economic integration” and “soft coordination of domestic labour market and pension reforms”. More precisely, we have to note that in the EU-15 countries, the average tax-to-GDP ratio was 10 per cent higher in comparison both to the USA and Japan. Significant differences characterises the EU member states, too. In the countries investigated, the lowest tax burden was found in Spain, the U.K., Germany and Hungary stand somewhere in the middle and countries belonging into the group of the “coordinated capitalism” model are Belgium and France, where the highest tax rates were registered. Finally, in relation with the tax structure, it is worth noting the “leading edge” initiative of Slovakia. In this country, from the beginning of the 2004, profits of all business entities (individual entrepreneurs, foreign firms etc.) are subject to a single-linear percentage, the so-called “flat tax” at 19 per cent. The same flat rate is applied in the case of the VAT, too. PART V 1. Collective Bargaining rate has strong relations with the size-category of firms. As the size of firms is growing, the share of employees covered by Collective Agreements is increasing, too. 2. In the OMS (EU-15) there is a tendency of concentration of union movements, in the NMS though a fragmentation trend was identified. 3. There are visible differences in governments’ interventions in the countries participating in the Leonardo project concerning wage bargaining. The most ‘interventionist’ countries are Belgium and France and the weakest state role was found in the British practice. 4. Industrial actions indicate rather heterogeneous patterns measured by no. of working days lost by 1000 employees by strikes. The highest number of days lost by strikes was registered in Spain and the lowest in Germany and Poland. 5. The SME sector can be characterised by the strong informality of Industrial Relations Systems. There is a tendency toward the decentralisation of Collective Bargaining, 21 especially the wage bargaining. In addition there is a shift from centralised, explicit forms of wage bargaining toward the more flexible forms of it. 6. Significant differences were identified in the use of such participatory system as the works council. One extreme case is represented by Germany, where the threshold is five employees; the other extreme position is held by Belgium, where the works council is implemented only in firms employing at least 100 persons. The presentation of the main actors and institutions of labour relations system (LRS) is in the focus of analysis carried out in the Part V. Firstly, the authors are providing an European and country level comparison of LRS. Secondly, in relations with the particular situation of SMEs, beside the informal and external norms oriented character of LMS in this sector, the experiences of the company case studies – with some exceptions (e.g. in the Belgium case) - indicated the dominance of the rather unfriendly attitudes both employers/owners and employees towards trade union presence in the firm. Comparing the key patterns of LRS at European level, it is worth noting that: in the majority of countries – with the exception of the U.K. – the so-called “dual-channel system” is functioning: in addition to the trade unions a separate institution of employees’ participation does exist. In relation with the trade union membership (“density rate”) the highest rate was registered in Belgium (55.8 %) and the lowest in France (9.7 %). For the trade union structure (“organisational comprehensiveness”) single or dominant peak organisation (confederation) were found in Germany, Slovakia and the U.K., in the remaining countries fragmented union structure (by occupation and political divide) was identified. In this relation it is necessary to mention that in the EU-15 countries’ trade union movement is characterised by the trend of merger, while in the NMS it is still de-concentration and fragmentation that has taken place. Similar pattern was observed in the employers’ side in concentrating functions to improve the quality of services of their member organisations. Collective bargaining (C.B.) is the core organisation of the LRS which shows stability and the coverage rate of which is twice as high than the union density rate. The C.B. coverage rate is higher in the EU-15 countries in comparison with the countries in the NMS. Evaluating the key source of the European wide industrial dispute we may say that wages or salaries are in the centre of conflicts between employers and employees and their respective interest representative associations. As a result of the decentralisation of LRS in the last decades, the “locus” of the wage-bargaining is the firm. This pattern is similar between EU-15 and NMS, with the exception of Slovakia. Beside 22 the decentralisation of wage bargaining, we have to call the attention to another important feature of the wage bargaining: its explicit or implicit coordination. In this respect the following three groups should be distinguished: only Belgium maintained and reintroduced some forms of explicit coordination at national level, in Germany and Spain – where central agreements have set guidelines for wage conduct since 2001 – the implicit coordination has taken place between the social partners. Implicit coordination characterises the French wagebargaining procedures. Finally, in the U.K., similarly to Poland, both national and sector level coordination are missing. In relation with the national level concertation and consultation, variety of institutional arrangements was found in countries surveyed. Regarding the key role of the wage related issues, we intend to call the attention to the degree of government intervention in the wage bargaining. Evaluating the degree of this intervention on of 5 – point scale, the countries’ position participating in the Project is such as: the highest scores were reached in Belgium (4.1.) and in France (3.1), followed by Hungary (3.0) and the lowest government intervention was identified in Germany (1.9), Spain (1.9) and in the U.K. (1.2.). The government, trade unions and employers’ national level representative bodies dealing with consultation, may take the form of bipartite, tripartite or a wider participation. Concerning their function, the following roles should be distinguished: advisory, consultative/negotiating roles and standard setting functions. In the EU-15 countries, the presence of the national bodies for consultation and representation is general. In the majority of cases, participation in such institutions is practices by national peak associations of both trade unions and employers’ organisations. The statutory bodies which could be bipartite, tripartite etc. deal with general issues (e.g. in Belgium and Hungary) or specific issues such as social security administration (e.g. in France and Germany) or with the application of labour law and extension of collective agreements (as in the case of Germany). The “industrial actions” mentioned above are highly sensible and media favoured characteristic of the LRS. However, the intensity of industrial actions in itself does not reflect automatically a malfunctioning labour relations system. The indicator such as number of working days lost by strikes per 1000 employees expresses functional distortion in this system. Comparing the available indicators (in the year of investigation: 2004) relating to the countries participating in the Project, the following rank-of-order was identified: (1) Spain (219.7 days), (2) Hungary (60.2 days), France (50.5 days), the UK: (27.5 days) and finally 23 Germany (4 days) and Poland (2 days). It is misleading to use data concerning only one year, when we were comparing the period between 2000 and 2004, we found a rather different patterns: very low level of industrial actions – even absence in some years – were registered in NMS (especially in Hungary and Poland) and among the EU-15 countries in Germany. When comparing countries characterised by the broadly comparable size, the “big four” old EU countries (France, Germany, Spain and the U.K.) are representing at least two groups of countries: Spain has a considerably higher frequency of industrial actions in comparison with France, the U.K. and Germany. However, it is necessary to note that even in Spain, a rapid decline in working days lost by strikes was registered in the period between 2002 and 2003 and this fall is continuing. Describing the roles of LRS in the SME sector – both European and country level – special attention was devoted to issues such as collective bargaining, collective representation and the attitudes of employers and trade unions towards to the LRS. Firstly, we intend to stress that there is a direct relationship between the company size and collective bargaining coverage rate: as the size of firm increases, so does the bargaining coverage rate. In the smaller firms, especially in those with fewer than 20 employees, collective agreements are exception. Secondly, in the case of such institution of employees’ collective representation – with the exception of Sweden – in all EU-15 countries there is a minimum-workforce-size threshold for establishment of Works Councils (WC). In relation with the countries participating in the Leonardo Project, the lowest threshold for the creation of WC is in Germany: 5 employees, followed by France, Hungary and Spain with 50 employees and in Belgium 100. In the U.K. there is no general or statutory system of information and consultation. Additionally, it is worth noting that beside the size of the firm, the acceptance of WC has a close relationship with the presence of trade unions in the firm. Finally, in relation with the employers’ attitudes towards trade unions, we may say that they prefer the flexible employment relations – as a main source of their economic success – and have rather unfavourable opinions. In the company case studies the positive employers’ opinion on the trade union presence was the exception. Even some cases, employees themselves have rather ambivalent opinion on the necessity of the trade unions on the workplace. Instead, they preferred the individual and informal arrangements based social consent with the employers. PART VI 24 1. The dominant training form in the practice of SME sector are the On-the-Job Trainings (OJT) in comparison with the Off-the –Job Trainings (Off-JT). 2. Among the enterprises in the countries participating in the project the most time was spend on training in the fields of ‘computer sciences/computer use’ and ‘engineering and manufacturing’. 3. Linear relation between the size of the firm and the time spend on training was found only in Hungary, Poland, Spain and in the UK. 4. Sector-specificity of ‘sill equilibrium’: in sectors mainly operating in the Old Economy (clothing, manufacturing, etc.) the so-called ‘low-skill equilibrium’ was identified while in sectors related to the New Economy (software, interactive media, etc.) the ‘high-skill equilibrium’ was dominant. 5. The size of firms was related to the intensity of innovation activities only in France, Spain and the UK. 6. The innovation activity of European firm compared to the ones operating in the US is low in general but there is an unequal share between product and process innovation with the relative weakness of the later one. In line with this the non-technical innovations are underdeveloped in the European firms in general and in the SMEs particular. Among the countries participating in the project Germany and Belgium represent a relative leading position of non-technical innovation while Hungary, France and Slovakia are lagging behind in this area. PART V In presenting of the key lessons on identifying and evaluating the various features of the knowledge development, transfer and use, in the Part V we are using the so-called “Competence Chain Model”. This approach has an ambition to map and asses the input and output of both the “in-house” and “external” competence development process in the company practice. On this analysis the following notion of competence was adopted: “ the synthesis of knowledge what you can learn in education, skills what you can gather in your job, at your workplace and in social life from your daily experiences and aptitude, which are abilities to use this knowledge and skill. This view of competence is rather similar to the EU Commission definition which basically covers the above listed contents or some of them, when considers it as capacity to use qualification, experience and knowledge efficiently. 25 Assessing the rank of orders of time spent on the Continuous Vocational Training (CVT) course in the countries participating in the Project, the following hierarchy was identified: “computer sciences/computer use” (1), “engineering and manufacturing” (2), “personal skill development” (3), “management and administration” (4) and at the bottom-end position was occupied by the “languages” (8). The rank of order o various fields of CVT reflects clearly the importance of the IT skills for the SMEs, however, in spite of the “hype” of the Knowledge Economy both in the public and the academic discourse, such traditional training as “engineering and manufacturing” is still playing leading role. These findings supports those views, which are stressing the intimate relations between the “Old” and “New” economies. In relation with effects of the size category of the firm, it is interesting to not that, with the exception Hungary, Poland, the U.K. and France there is no linear relations between the size of the firm and the time spent on training. In relation with the various fields of CVT, it is worth noting the largest amount of time spent in Hungary for the training in “accounting, finance”, due not only to the complicate but unstable character of financial environment of the firms. Hungary is followed by the German and Polish firms. There is a general consent in the community of the business studies, that within the context of the globalization and the emerging role of the “network” paradigm” in comparison to the “economy of scale” paradigm, beside the IT competence, the “language” skill is a “sine qua condition” for SME to participate in the international economy or to be “global player”. The firms in the Project countries are aware the importance of the language skill and are spending more time than the EU average – especially the Spanish firms – for language training. Evaluating the practice of the “in-house” training, we may say that the size does matter more: firms employing 250 or more persons are using more actively their training courses. This type of training courses are organised in higher rate than the EU average in Germany and in the U.K. Hungary, Spain and Poland represent the bottom-end of the scale. Whilst France and Belgium are located between the two groups of the countries mentioned. Looking at the evaluating-monitoring practice (e.g. satisfaction of participants, certification-validation of skill acquired, etc.) of the various training programs, this practice is diffused in higher than the EU (both in EU-15 and EU-25) average rate in the British practice. Choosing among the evaluation methods the tool of “measuring the satisfaction of participants”, we may have a rather different company practice. The firm’s size effect was not found both in the case of the British and French firms. However, this measurement tool was more extensively used in the large firms in comparison with the SMEs in Germany, Hungary, 26 Spain and Poland. The visible effect of size-category of firm on the application of variety of evaluating-monitoring of training was identified only in Belgium. Beside the detailed review of the time spent on CVT courses, the company case studies conducted in various sectors (e.g. manufacturing, service, IT ) helped us to map the rather informal characteristics of the knowledge development, share and transfer in the firm practice. In the Project’s countries surveyed, the On-the-Job Training (OJT) is functioning together the Off-the-Job (Off-JT) described above. In other word, in the everyday life of the firms investigated, there are mutual relations (interactions) between the coded-formalised and the non-coded/tacit forms of knowledge. In this respect it is worth noting such forms of OJT as “learning by doing”, “learning by interacting”, “learning by using” mapped in the practice of firms functioning in both in the “old” and the “new” economies. However, owners/managers operating in the “knowledge economy” sectors (e.g. IT firms, new media companies, etc.) have stronger “awareness” on the importance of the “life-long-learning” than their counterparts participating in the “old” economy. The first group of entrepreneurs have an ambition to create “high-skill” equilibrium in comparison with the owners/managers of the “old” economy sector, who are satisfied with the creation of “low-skill” equilibrium. In this relation it is necessary to call attention to the key role of the new technology in the knowledge generation process. Firms, operating in both the EU-15 or EU-25 countries, employing “new technology” are spending more attention to the CVT compared to the firms without “new technology”. Due the importance of the level of technology, finally, it is necessary to give a brief presentation on the “state of the art” of innovation in the SME sector. Reviewing the Project countries’ position in relation with the innovation activities the following rank-of order was identified. The highest rate of (aggregated) innovation activities were found in Germany, Belgium and France, the lowest ones in the New Member States (Hungary, Slovakia and Poland). Comparing the “product” versus “process” innovation, it is interesting to note that the “product innovation” more frequent in comparison with the “process innovation” in all countries, with the exception of Spain. As concerning to the “sizecategory effect” - with the exception of France, Spain and the U. K.- there were no clear relations between the size of the firm and the rate of product or process innovation. The relative weakness of process innovation compared to the product innovation, indicate an underdeveloped nature of non-technical innovations in the European firms in general and in the SMEs in particular. It is by no chance that according to the results of the latest (2003) 27 European innovation scoreboard report, the US firms are advance over Europeans not only in the field of technological innovations but have “leading-edge” position in the case of the “non-technical innovations”. As concerning the Project countries, such countries as Germany and Belgium are belonging into the “club” of “leading” non-technical innovators, while Hungary, France and especially Slovakia are representing the so-called “trailing-edge” country group. References Pisani-Ferry, J. (2005) What’s Wrong With Lisbon?, Munnich Economic Summit, Munnich, June (Revised July) 28 PART I. INTRODUCTION: DESIGN, THEORETICAL AND METHODOLOGICAL BACKGROUND 1. The purpose of the project and the participants 1.1 Comparative e-learning content based on research evidences According to information from the Observatory of European SMEs more than 90 % of enterprises in Europe belong to the category “small- and medium-sized enterprises’, employing less than 250 people. These companies account for two-thirds of total European employment. In 1998 the contribution of the European SMEs to GDP was 48 % on average (Observatory 2003). There is no doubt that SMEs play a crucial role not only in sustaining the adaptability, dynamics and competitiveness of European economies but, through significant employment generation, they also improve the cohesiveness of European societies. The dominance of SMEs in employment and economic performance is far from being a new phenomenon: since the mid 1980s there has been a continuing interest on the part both of policy makers and the academic community in the role SMEs play both in economic and social development. The growing importance of SMEs must be particularly stressed in the case of the former state-socialist countries. In these countries one important phenomenon of the postsocialist economic and social transformation process was the radical change of the sizestructure of economic organisations. The state-socialist economy was dominated by stateowned large firms, but since the collapse of this political and economic regime the number and proportion of small- and medium-sized enterprises has dramatically increased. For example, in Hungary, as a result of an extremely rapid transformation process the number of SMEs grew by 50 % between 1990 and 1995 until it stabilized at the end of the 90s (Román 2002:8). See Table 1.1 below: 29 Table 1.1 Size Distribution of manufacturing firms: planned versus capitalist economies (1970) All manufacturing firms 1. Average number of employees per firm 2. Percentage of those employed by large firms3 Textile industry 1. Average number of employees per firm 2. Percentage of those employed by large firms The ferrous metal industry 1. Average number of employees per firm 2. Percentage of those employed by large firms The chemical industry 1. Average number of employees per firm 2. Percentage of those employed by large firms The food-processing industry 1. Average number of employees per firm 2. Percentage of those employed by large firms Planned economies1 Capitalist economies2 197 80 66% 32% 355 81 61% 28% 253 82 61% 28% 325 104 79% 35% 103 65 39% 16% Source: Kornai 1992:400. 1 The sample includes Czechoslovakia, East Germany, Hungary and Poland. The sample includes Austria, Belgium, France, Italy, Japan and Sweden. 3 Large firms employ more than 500 people. 2 There are other additional issues which directed attention to SMEs. The first one is the so-called “tertiarisation’ of the economy, which means the transformation from an industrial to a service economy. SMEs have always played a dominant role in the service sector; that is the growth of the service sector upgraded the position of the SME sector. Another important reason for a revaluation of the SME sector is related to outsourcing and networking tendencies. Empirical evidences show that skills are becoming increasingly specialized and as 30 a consequence large firms outsource their non-core competencies, which creates new opportunities for smaller enterprises that can become suppliers to larger ones. In line with this “the downsizing waves in large enterprises have turned attention towards the SME as an engine of economic growth and employment.” (Dejonckheere – Ramioul – Van Hootegem 2003:7) These trends are greatly facilitated by the emergence and extensive use of the new information and communication technologies (ICT). A third characteristic of SMEs related to the above-mentioned outsourcing practices is the creation of more flexible organisational solutions. Another important factor, which may explain why SMEs deserve special attention, is the revaluated role that knowledge plays in economic development and global jobcompetition. Clear evidences suggest that SMEs have a strong impact on the diffusion of new knowledge (the ‘spill over mechanism’), above all through their flexibility, adaptability and absorptive capacity (Observatory 2003:14). In the processes connected to the creation, sharing and use of knowledge one of the most important resources SMEs exploit is undoubtedly human capital. This recognition has led the project participants to compile a research-based international e-learning curriculum intended for present and future SME owners and managers. The aim of the project was not just to reproduce existing knowledge but to create new one. Therefore the first phase of the project consisted of an intensive research period focused on the current status of SMEs within the national economies of the participant countries and on the analysis and comparison of similarities and differences between the various SME systems, under the coordination of the Institute of Sociology of the Hungarian Academy of Sciences. The outcomes of this phase of joint work involving the Leonardo consortium members were the national curricula (National Research Reports), available both in English and in the national languages, and the comparative curriculum (Comparative Research Report) in English. In the second phase of the project, coordinated by the Budapest Business School, an e-learning curriculum was developed, based on the results of the research period of the joint work. To summarise, the project intended to identify the different sources of knowledge and competence needed for SMEs and to describe the interplay between them (e.g. what kind of knowledge serves as a basis of competence and vice versa) and how the fast changing content of knowledge and skills can be upgraded continuously. The final aim of the project was to help the SMEs in their trans-national mobility within the European economic space based on 31 the systematically collected information on the legal and financial regulatory environment characterising the countries participated in the Leonardo project. The Report provides information about the legal-administrative environment of SMEs which is based on data from 2004 and 2005. 1.2 Target groups (business school students, owners/managers of SMEs) The project has multi-layered target-groups. The first layer comprises national SMEs, beneficiaries of the different training courses and the regular student population who will be reached by the project through the undergraduate or graduate training courses offered by educational institutions involved in the project. The second strand is European and national decision makers who will be helped in that the project will supply them with a more differentiated knowledge on the European SME sector, thus improving business-to-business relations (i.e. the project contributes to an intensification of business ties and cooperation between firms belonging to the EU15 and New Member States /NMS10/). The third strand of the target group is made up of the academic communities of the participating countries and the national employers’ associations invited to be partners in the project who will debate and criticise the outcomes of the project, contributing in this way to the improvement of the activities undertaken and to the evaluation process. 32 1.3 Exploiting the ‘leading edge’ e-learning experiences of educational institutions involved in the Project The consortium was set up following the ‘doubled character’ of the project, i.e. research activities combined with the development of training materials. Since the target group of the project was partly comprised of adult entrepreneurs it was necessary to involve universities with experience in the field of distance learning in order to ensure the quality of training material development. Therefore five members of the consortium were educational institutions: Budapest Business School (Hungary), UNED (Spain), EHSAL (Belgium), Université Nanterre (France), University of Wismar (Germany) and Luton Business School (UK). In order to complete the comprehensive experience these institutions have in teaching and developing e-learning curricula, three research institutes with extensive experience in the field of comparative research in social sciences were invited to collaborate in the project as well: the Institute of Sociology of the Hungarian Academy of Sciences (Hungary), the coordinator for producing content (national and international comparative research reports), the Institute of Sociology of the Slovak Academy (Slovak Republic) and the Institute of Labour and Social Studies (Poland). In order to represent the special needs of user groups the Confederation of Hungarian Employers and Industrialists participated in the project together with employers’ associations representing the SME sector in the other countries in the consortium. Other country selection criterion was the type of capitalism – or more precisely the model of the market coordination3. In this relation the following varieties of capitalism were distinguished: “Coordinated Market Economy” (CME): Germany and Belgium are corporate welfare states (financed primarily through contributions and providing a high level of benefits), “Liberal Market Economy” (LME) the United Kingdom is a model of liberal market economy (universal but low benefits), 3 For the detailed description of this model see Section 2.3 in this Part. 33 “Mediterranean Market Economy” (MME): France and Spain represent the Mediterranean model of market economy, “Transitional Market Economies” (TME): Hungary, Poland and Slovakia, the emerging Central European market economies or former state-socialist economies. . 34 2. Theoretical background and the selection of countries participating in the project 2.1 Research and educational technical criteria shaping the pool of countries participating in the project Due to the unique character of the research proposal, which aimed to develop original knowledge (partly accessible in international publications) based on theoretically founded empirical research on SMEs, and to transform the results of the research into training material (“international curriculum’) using leading edge educational technology (e-learning), when selecting countries for the Leonardo research consortium, the research proposal designers had to find partners satisfying the following two criteria at the same time: (1) Firstly, the potential partners had to be familiar with international comparative research in the social sciences. This is not just limited to the necessary research skills of individual participants (e.g. language skills, familiarity with carrying out case studies, conducting interviews, etc), but requires such “collective’ skills as setting up a temporal research team, coordinating the progress of work, the capacity to monitor the progress of the various work packages, etc. In other words, the successful participation of various national teams in the project required the combination of these individual and organisational skills described above, together with the related learning capacity during the project. (2) Secondly, they had to have either first hand experiences in transforming empirical research results (content) into technologically advanced training material (e-learning) or to have ongoing working relations with educational institutions capable of developing e-learning material. 35 2.2 Creating a sample of countries representing the variety of market coordinating mechanisms (a mix of CME and LME and a variety of Old and New Member States of the EU) In deciding on the member-countries of the project consortium, beside the above briefly presented criteria, other theoretical and methodological arguments were used as well. In this respect, we should note that comparative social research dealing with the developed economies has a long history. In the last half century of research aimed at describing and interpreting the differences in the economic and political institutions in different countries various perspectives can be identified.4 From the 2nd World War until the 1960s the so-called “modernisation approach’ was the mainstream view in comparing the developed market economies. Followers of this view focused on institutional forms that ensured the leading role of the state (e.g. using the planning system as a key tool in modernising the national economy) over the actors of the private sector of the economy. Protagonists of this view often classified countries into the following dual categories: ‘strong’ vs. ‘weak’ states, representing the intensity of economic organiser activity of the state. In the 1970s when high inflation became a key concern of economic and social actors in the developed market economies, issues related to neo-corporatism became the focus of interest in comparative research. Although there is a plethora of definitions, this term basically refers to the capacity of the state to reach a more or less stable consensus with organisations representing employers’ and employees’ interests, not only on working conditions and wages but on social and economic policy too. In international comparative research practice a particular role was assigned to the trade unions and the best performer countries were the small and open economies of the Nordic region. In the 1980s and 1990s the flexible production systems, national innovation regimes and the various reorganisation attempts related to technological change and globalisation became the focus of interest in international comparative studies. This approach was labelled as the social systems of production. Due to the strong sociological content of this view, this school of comparative analysis paid particular attention to the role of institutions which 4 This brief outline of the economic comparative literature is based on the seminal work of Hall-Soskice 2001: .2-4. and completed by Sapir 2005. 36 generated trust and improved individual, and especially collective, learning capacity both at national and regional levels. In this context, we would like to stress the particular economic success, as a result of strong networking activity, achieved by the Central Italian SMEs (Third Italy).5 At the turn of the 20th and 21st century the “Varieties of Capitalism’ (VoC) approach became the mainstream view among scholars, representing both communities of business studies and comparative political economy.6 Compared to the previous approaches briefly presented above, this framework locates business organisations at the centre of analysis, attributing a more active role to the relevant actors such as individuals, firms, producer groups, governments, and various organisations representing interest groups etc. in shaping its internal and external environments. The core concept of this approach can be summarised in the following way: “(…) this is a firm-centred political economy that regards companies as the crucial actors in a capitalist economy. They are the key agents of adjustment in the face of technological change or international competition whose activities aggregate into overall levels of economic performance.”7 This concept of the “relational view’ of the firm investigates the following dimensions of inter-firm relations which play a core role in their dynamic capacity to solve the problems of coordination in market economies: (1) Labour Relation Systems aimed at coordinate bargaining – between employers and employees or between the organisations representing their respective interests – over working and employment conditions and wages in particular. (2) Vocational training and education systems aimed at regulating the patterns of use, development and investment of workforce skills. The outcome of the coordination problems related to the previously mentioned features of these skills has a decisive impact both on the competitiveness of the firm and the national economy. 5 Simonyi, Á (1989) A kisvállalkozások fellendülésének társadalmi hátterérıl: Az olasz példa. (Social dimensions of the economic development of SMEs: the Italian case.) Közgazdasági Szemle, 1989/5. 6 In outlining the main features of the VoC approach, we used the framework elaborated by Hall-Soskice 2001: 6-68. 7 Hall-Soskice 2001: 6. 37 (3) The outcomes of the coordination are influenced by the forms of corporate governance. This sphere of the firms’ relationships conditions the firms’ access to finance and represents a guarantee of returns for investors/stockholders. (4) It is also worth stressing the crucial importance of the coordination problems of interfirm relations (e.g. the relationships a firm has with its clients or suppliers, etc.). In the context of global competition pressure, these types of coordination (collaborative R&D) have gained greater importance in the last decade. (5) The questions of these coordination problems also arise in the terrain of the firm’s own employees. In this relation, the core problem is how to create consensus between the firm and the employees in order to visualise and mobilise the knowledge (tacit skill) owned by the workers. Using the basic elements of the VoC concept briefly outlined above, Hall and Soskice (2000) made a distinction between two main types of coordination mechanisms functioning in the developed market economies. The first one is the so-called Coordinated Market Economy (CME) in which non-market structures and regulations play visible roles. In this type of economy, the relations between firms and other economic actors are regulated by the socalled non-market relations (e.g. the importance of ‘relational’ contracting; the importance of relations based on cooperation are in many cases more important than relations based on competition, etc.). Contrary to the CME, in the Liberal Market Economy (LME) the equilibrium of the firms is guaranteed by market (supply and demand) and hierarchical (firm organisational or intra-firm) regulation. The literature of classical political economy has analysed the forms and mechanisms of the LME in depth. There are significant differences in the patterns of company structures and hierarchies according to the models of market coordination. Moreover, the creation of cooperation between the economic actors requires network-type regulations which complement both market and hierarchical ones. In addition, developing and maintaining collective coordination mechanisms in the economy limits the “marge de manœuvre’ of the firms. For example, the degree of autonomy of firms’ management is strongly influenced by the forms of coordination. These forms of coordination (e.g. labour relation systems, inter-firm relations, 38 corporate governance, vocational training and education, etc) constitute the institutional context of business organisations. In this perspective, firms’ reactions (e.g. production and sales strategy, employment policy, etc.) to the same type of social, technological and economic challenges (increased global competition pressure, extensive use of outsourcing and off-shoring, implementation of ICT, liberalisation of air traffic, etc.) differ according to the institutional context. For example British firms operating in the context of LME (e.g. British Airways) have reacted differently in comparison with German firms operating in the institutional conditions of CME to the challenge generated by the liberalisation of air traffic which began in the second half of 1980s.8 In relation to issues to be analysed in the Leonardo project (e.g. location of SMEs in the national economy, the regulatory framework and SMEs, the labour relation system, knowledge use and innovation activity, etc.), using the example of labour relations and the level of unemployment, we would like to illustrate the impact of the LME and CME institutional contexts. See in detail in Table 2.1. 8 Mark Lehrer (2001): Macro-varieties of Capitalism and Micro-varieties of Strategic Management in European Airlines. In: Hall-Soskice 2001: 361-386. 39 Table 2.1 Trade union density, level of collective bargaining and days lost by strike activity: examples of LME and CME countries Working days lost due to strike activity: (N° of days Trade union density (%) Bargaining level* lost per 1000 employees) ** Countries 1950-73 1985-92 1950-73 1985-92 1991-2000 Australia 54 49 3.0 3.0 108.2 Canada 30 32 1.0 1.0 189.0 UK 45 51 1.7 1.0 23.1 USA 39 40 1.3 1.0 51.3 LME 39 40 1.7 1.5 n. d. average Austria Belgium Denmark Finland Germany Japan Netherlands Norway Sweden Switzerland CME average 63 48 59 41 38 34 40 58 71 37 55 68 81 88 37 25 28 63 95 29 2.2 2.0 4.0 3.2 2.0 1.4 3.7 3.8 3.7 2.0 2.0 2.5 2.8 2.8 2.0 2.0 3.7 3.6 2.9 2.0 3.8 30.9 169.2 82.2 9.3 2.0 18.3 97.1 30.4 1.5 49 57 2.8 2.5 n. d. Source: Hall, P. A. – Soskice, D. 2001. Varieties of Capitalism, (The Institutional Foundations of Comparative Advantage), Oxford: Oxford University Press, an edited version of the tables on pp. 20 and 59 * 1= plant-level wage-setting; 2 = industry-level wage-setting; 3 = central wage-setting without sanctions, 4 = central wagesetting with sanctions. Value recorded is the average for the period indicated. ** The source of the data is the following: Institut für Arbeitsmarkt- und Berufsforshung (IAB), quoted by Inotai, E. (2005) Ha jól megy, több a sztrájk. (More strikes when the economy works well) Népszabadság, 16th August, p. 13. The data presented in the table above draws attention to the following inconsistencies of the VoC model. Firstly, the CME and LME do not represent the two extreme points of the same scale of variety in the coordinating mechanisms of market economies. Rather, they form two separate scales of market coordinating mechanisms and within each scale we can identify various sub-models. This is well illustrated by the empirical evidence on the working days lost due to strike activity. For example, Denmark is formally located on the scale of CME and produced almost the same high level of working days lost as Canada, a country situated on the 40 LME scale.9 Secondly, there is a group of countries which belong neither to the LME group nor to the CME group of countries and are called by Hall-Soskice (2001:20-21) ‘Mediterranean Market Economies’ (MME). According to the authors, this class of countries is characterised by the importance of agriculture, and the strong role of the state in the economy, and in this context it is necessary to point out the special intervention of the state (i.e. a kind of non-market regulation) in the field of the financial support system of firms. However, in these countries (Italy, Greece, Portugal and Spain) the labour market is fairly deregulated and shows visible similarities with the institutions of LME countries. Unfortunately, during the planning period of the Leonardo project proposal (2001) and even now, we have to cope with the ‘knowledge deficiency’ on classifying the economic development trajectories of the candidate countries, the majority of whom are referred to from 1st May 2004 as New Member States (NMS). However, on the basis of our previous research experiences10 and the fragmented knowledge based on, many cases, incomparable international research findings; we anticipated that the ten NMS countries do not constitute a homogenous block from the point of view of market coordination mechanisms. In this perspective, the NMS can be placed in the following groups of countries: (1) Baltic republics: Lithuania, Latvia and Estonia. (2) Mediterranean countries: Malta and Cyprus. (3) Central European Countries: Czech Republic, Hungary, Poland, Slovakia and Slovenia. Using the tested model for the developed market economies (CME, LME, MME) and the geographical classification of the NMS, the following country sample was constructed: 9 Makó, Cs.- Illéssy, M. (2005) Interplay of technological and organisational innovations: the case of eWork diffusion in NMS, In: Ramioul, M.-Huws, U. – Bolen, A. (eds.) The Measuring Information Society, Leuven: HIVA 10 Makó, Cs. – Warhurst, C. (1999) The Management and Organisation of Firm in the Global Context, Budapest: University of Gödöllı – Budapest University of Economic Sciences. Makó, Cs. – Simonyi, Á. (1997) Inheritance, Imitation and Genuine Solutions, (Institution Building in Hungarian -Labour Relations), Europe -Asia Studies, Vol. 49. No. 2. March, pp. 221-244. Szelényi, I. – Kostello, E. (1996) The market transition debate: toward a synthesis?’, American Journal of Sociology, Vol.101, No.4, January, pp.1082-1096.; Jacot, J.-H. (1990) Du Fordism au Toyotism? (Les voies de la modernisation du system automobile en France et au Japon). Paris: La Documentation Francaise 41 Table 2.2 Rationale of the selection of countries participating in the Leonardo project Group of Countries CME LME MME Countries selected for the Leonardo project consortium EU 15 Belgium, France, Germany UK Spain NMS 10 Baltic republics Central European Countries Mediterranean Countries Hungary, Poland, Slovakia 42 3. Methodology: a combination of ‘cross-national’ (functional) and ‘international’ (societal) approaches 3.1 Brief overview of international comparative approaches In the last decade, under the pressure of globalization and increased competition, we have witnessed a growing interest in international comparative research in the social sciences. However, despite the increased interest there is a visible shortage of work dealing with the theoretical foundations of comparative research. There are only modest theoretical efforts to better understand the advantages and disadvantages of the various approaches used in international comparative research. This situation is rather surprising, firstly because there is a strong theoretical tradition in the social sciences which stresses the key role of ‘comparison’ as a basis for all scientific approaches in the social sciences, as Durkheim frequently observed.11 Secondly, policy makers, both at a national and a supra-national level rely extensively on evidences drawn from international comparative research when positioning their countries or cluster of countries (e.g. ranking NMS in attracting FDI, the positioning of OECD or EU-25 countries in terms of innovation, ICT diffusion, international competitiveness, working conditions, quality of life etc.). The extensive use of comparative data may serve as an external legitimating factor both in the success of the ruling policy makers or in helping the forces of the opposition use unfavourable comparative data which justify their confrontations with their political enemies. In this sense, international comparative research literature continually produces data and analyses which serve the interests of the political elite.12 Due to the extensive use of comparative data in our present analysis, it is worth briefly reviewing the mainstream approaches of international comparative research. When identifying the various types of international comparative approaches we can distinguish the following criterion (Maurice 1989): 11 Benoit-Guilbot, 1989, quoted by Théret, 1997: 164 Théret, B. (1997) Méthodologie des comparaison internationales, approches de l’effet sociétal et de la régulation: fondements pour une lecture structuraliste des systemes nationaux de protection sociale, L’Année de la régulation, Economies, Instutions, Pouvoirs, Vol. 1, Paris: Éditions La Découverte & Syros, p. 164.; Schienstock, G. (2005) From path dependency to path creation: Finland as a case in point; Paper prepared for the 37th World Conference of the International Insitute of Sociology, Stockholm, Sweden, 5-9. July 12 43 1. Level of analysis, in this sense we make a distinction between macro and ‘infrasocietal’ levels (e.g. mezo, micro) indicating the locus of the objects investigated. (status of society) 2. Continuous or discontinuous character of the objects investigated from one country to another. (status of comparison) A combination of these dimensions (e.g. vertical relations between the society and the object studies and the horizontal relation between objects investigated) creates a scale of analysis on which each type of comparative approach could be located, according to Maurice, who elaborated the so-called ‘societal’ or ‘inter-national’ approach. This approach redefines the status of the notion of ‘nation’ or ‘society’ as well as the status/preconditions of continuity and discontinuity in international comparison. This means that there is a continuity if the object studied is comparable from country to country, while there is a discontinuity when this is not the case (i.e. the object studied is not comparable term by term from country to country). (Maurice 1989:177). Using the two criteria or dimensions, the following types of international comparisons should be distinguished: 1. the ‘cross-national’ or functionalist approach, 2. the ‘cross-cultural’ or cultural approach, 3. the ‘inter-national’ or ‘societal approach comparison In the case of the ‘cross-national’ approach, the comparison is based on the principle of ‘rationality’, which asserts continuity between the phenomena compared ‘term by term’ or ‘item by item’. Rationality and the related principle of continuity of phenomena imply that various economic or social indicators (e.g. the rate of unemployment) are comparable by countries and such social-institutional contexts as the labour relations system, training and education, labour market institutions etc. only play a residual role. The notion of ‘functional equivalence’ often used in this type of comparative work indicates that the categories compared (e.g. ‘on-the-job’ training) have the same meaning in different countries participating in the comparative research. 44 Enterprises (or their various structural elements such as the technology or architecture of organizations etc.) are treated as a ‘culturally free’ phenomenon; history or the local characteristics of organisations are treated as a ‘residual’ problem. The ‘nation’ has a rather neutral contextual meaning and does not represent any discontinuity of the structural dimensions of organisations compared by countries. The ‘culture free’ synonym or label of the ‘cross-national’ approach well illustrates its universalistic character, reflecting the influence of the ‘convergence of societies’ theory. Figure 3.1 is a stylised presentation of the direction of relations between various levels of analysis and the degree of continuity between the phenomena compared by countries. Figure 3.1 ‘Cross-national’ Comparison (Maurice 1989:179) Cross-nationalComparison Level of analysis Country (B) Country (A) Macro Micro (1) Lack of interaction between the macro and micro level. (2) Strong continuity between phenomena investigated, comparison ‘by item’. The ‘cross-cultural’ approach represents the other extreme point on the scale of international comparative research. In opposition to the ‘cross-national’ or ‘functionalist’ view, the ‘cross-cultural’ approach stresses the great variety of the objects surveyed due to the strong influence of the national culture, and, according this view, it is impossible to make a mechanic comparison country by country and term by term. In addition, in contrast to the ‘functionalist’ view – which presupposes a continuity of phenomena compared between countries – the ‘cross-cultural’ approach stresses the strong discontinuity of objects compared in various national cultures, therefore its power of generalisation is rather weak. However, this method of comparison – in contrast with the functionalist view – helps us to better understand the various dimensions of the national contexts13. In this context is worth noting 13 In this context it is necessary to mention such emblematic work carried out in the perspective of the ‘crosscultural’ approach as Hofstede, G. (1980) Culture’s consequences; International differences in work-related values, London: Sage; D’Iribarne, Ph. (1989) La logique de l’honneur, gestioin des enterprises et traditions nationales, Paris: Le Seuil 45 the ‘renewed attempt’ within the ‘cross-cultural’ approach which is designed to fill with content the principle of comparison by suggesting ‘intermediary’ concepts between the national culture and the objects or phenomena compared in different countries. (e.g. strategy or power in the case of Crozier or Friedberg or ‘habitus’ in the work of Bourdieu14). The next figure presents the main characteristics of the cultural approach in the social sciences. Figure 3.2 ‘Cross-cultural’ Comparison (Maurice 1989:180) Cross-cultural Comparison Level of analysis Country (A) Country (B) Macro Micro (1) Strong influence of the national culture (2) Strong discontinuity between the phenomena investigated. To describe the special features of the ‘inter – national’ comparison or the so-called ‘social effect’ approach (SE), it is worth remembering the key features of the previous approaches to indicate the visible contrasts among them. “If the functionalist (‘cross-cultural’) approaches asserts universalism (i.e. continuity of phenomena compared in various countries) in the name of rationality and if the cultural approach (‘cross-cultural’) stresses the particular nature of the objects investigated (i.e. their discontinuity between countries compared) in the name of belongingness to the national culture, the SE approach has certain similarities more with the second (i.e. ‘cross-cultural’ view) than with the first approach (‘cross-national’); however the SE belongs in another category of comparative methods.” (Maurice 1989:182) The SE approach is a special form of structural analysis in stressing the intimate or inseparable relations (‘reciprocity relations’) between the actors and the system. In this case the comparability principle does not apply directly to the particular phenomena or items (objects) compared ‘term by term’ but is applied to a certain model constructed by a particular “(…) structuration of spaces and actors being mutually interdependent. If one in each case recognizes the same basic elements of structuration (general education, occupational training, seniority, hierarchical position …), differences between them spring from the relations that 14 Crozier, M. – Friedberg, E. (1997) L’Acteur et le systeme, Paris: Le Seuil, Bourdieu, P. – Wacquant, L. J. D. (1992) An invitation to reflexive sociology, Cambridge: Polity Press 46 these elements have with each other; not in an isomorphic (or identical) sense as is the case in systemic or functionalist models (…)”.15 In other words, the interdependency of the objects within this ‘structuration of domains and actors’ represents the so-called ‘national coherence’ varying from country to country. Therefore, the SE approach has a paradoxical characteristic: it attempts to ‘compare the incomparable’. The exclusion of the comparison ‘term by term’ reflects the discontinuous character of this approach and, paradoxically, there is continuity in comparing the ‘particular societal coherence’. The content of this key notion of the SE approach has recently been well summarised by the creator of the concept himself: “Societal analysis tends to reach beyond this rhetoric by giving comparability a new status. In so doing, it conceptualises the macro/micro antithesis differently, problematising it as ‘sets’ of interdependent relations in which ‘actors’ and ‘spaces’ are perceived in their relationships to the wider society. (…) The construction of such sets of structural and relational interdependencies gives them a ‘coherence’ that excludes any term-for-term comparison between their various constituent elements.”16 The logic behind this type of comparative analysis is not ‘rationality’ (as in the case of the ‘cross-national’ view) or ‘national culture’ (as in the case of the ‘cross-cultural’ method), but the ‘construction of actors in their relations with the wider society’. The following figure indicates the mutual relations or interdependencies between the levels of analysis and national coherences (societies). 15 Maurice, quoted by Korsnes 2000: 72. Maurice, M. (2000) The paradoxes of societal analysis – A review of the past and prospects for the future, in: Maurice, M. – Sorge, A. (eds) (2000) Embedding Organizations, Amsterdam/Philadelphia: John Benjamins Publishing Company, p.16. 16 47 Figure 3.3 ‘Inter-national’ comparison or comparison SE (Maurice, 1989:182) Level of analysis Macro Societale (inter-national) Comparison Country (A) Country (B) Micro (1) Strong interaction between macro and micro composites of national coherence. (2) The comparability of national coherences is based on the paradox of the non-comparability ‘term by term’ of the composite elements of the national coherence. As we can see from the above figure, the SE approach can be characterised by discontinuity and continuity at the same time. Discontinuity refers to the denial of methodological universalism and ‘term by term’ (simplified) comparison of objects investigated in different countries (i.e. there is a discontinuity between countries). However, the SE approach can also be characterised by continuity as long as national coherences (as characterised earlier) are at the centre of comparison. The SE approach tries to go beyond the methodological limits of both the functional and cultural approaches by shifting the logic of the analysis, while the functional (‘cross-national’) approach de-contextualises the objects or phenomenon investigated (this is an implicit theoretical methodological consequence of the underestimated importance attributed to national contexts and of the universalism postulated). Contrary to the functionalist approach, the ‘cross-cultural’ view stresses the discontinuity of phenomenon investigated in different countries, stressing the unique character of each society. However, in spite of a formal similarity in the principle of discontinuity, we must stress the significant differences in both the content and consequences of this discontinuity. In the case of the ‘cross-cultural’ approach, the content of discontinuity refers to the unique character of each national culture compared. Therefore, the representatives of this approach rely on various intermediary categories of analysis (objects or concepts) in order to describe the relations between the national culture and the organisational phenomenon investigated. Conversely, the content of the discontinuity principle of the SE approach refers to the interactive construction of actors and spaces in their relationship to the wider society (these are the three key concepts of the SE approach: social spaces, actors and their 48 relations17). In other words, the SE approach aims to socialise the objects of investigation whereas other paradigms (e.g. ‘cross-national’ and ‘cross-cultural’) tend either to de-socialise or de-contextualise them in order to make them comparable (as is the case with cross-national approaches) or do not really problematise it, presuming that differences emanating from the cultural diversity of countries are evident and do not need any further investigation.18 Finally, it is necessary to mention several critics of the SE approach. Recently, researchers belonging to the SE approach school have been drawing attention to the following weak or underdeveloped features of the approach19: (1) The notion of reciprocal conditioning (Giddens 1984 – Structure and Actor Duality) interprets the duality in such a way that boundaries between actor and structure/system are blurred. The ambiguous view of actors and their roles becomes more evident when we turn to the analysis of social changes in the SE approach. “A weakness here is that actors are viewed as only affected by structural features internal to the sub-system under review and extraneous sources of influence emanating from a different society or from a global system, are given no consideration.” (Lane 2000:191) (2) “(…) The notion of reciprocal conditioning implies that mutual shaping is of the same intensity in any actor within the system constellation and that the general process occurs in the same manner in all such constellations. Such an understanding obscures important structural differences between societies.” (Lane 2000:193) We share those approaches in which the degree of social embeddedness of an action is better described by Granovetter (1985)20 who draws a contrast between over-socialised and 17 Korsnes, O. (2000) Situated Creativity of Economic Actors. in: Maurice, M – Sorge, A. (eds) (2000) Embedding Organizations, Amsterdam/Philadelphia: John Benjamins Publishing Company, p. 82. 18 For example, when the SE approach stresses the social construct character of various national models of work organisation, this indicates a relativisation of its meaning. As for the fordist or taylorist model, empirical studies conducted in various countries have revealed that it took different forms in each case, with each society ‘digesting’ fordism on its own way, depending on the availability of resources and the particular pattern of labour relations. On this subject see: Makó, Cs. (2005) Neo- instead of post-Fordism: the transformation of labour processes in Hungary, International Journal of Human Resource Management, 16:2 February 2005, pp. 277-289. 19 Lane, C. (2000) Understanding the globalization strategies of German and British multinational companies: Is a ‘societal effects’ approach still useful? In: Maurice – Sorge 2000: 189-208. 20 Granovetter, M. (1985) Economic Action and Social Structure: the Problem of Embeddedness. American Journal of Sociology 91 (3): 481-510. 49 under-socialised forms economic behaviour or by Whitley (1994)21 who introduced the notion of tight vs. loose ties between organisations and social institutions. (Lane 2000:193.) (3) “(…) any change in structural patterns is attributed mainly to unforeseen consequences of actions, rather than being a result of conscious strategic choice.” Intensifying globalisation processes have rather problematic consequences for the SE approach. Actors under the pressure of globalisation are exposed to multiple and conflicting systemic constraints and opportunities with no guarantee that societal effects of the home base (e.g. international HRM practices of Japanese firms) of a business organisation (i.e. Transnational Corporations) will always prevail. In this view the possible impacts of globalisation “(…) are not of the same order as say, the impact of new technologies which are adopted by one distinctive set of actors in one pre-existing social system.” (Lane 2000:192.) (4) The SE approach overfocused on labour-related issues and neglected the fact that capital serves as an impediment to an understanding of internationalisation processes now impinging on national industrial systems. In spite of the briefly presented weaknesses of the SE approach, we would like to stress the following positive features of the ‘sociological institutionalism’ of the SE comparative method. “This framework has not only helped to understand the continued reproduction of national diversity in the face of supposedly strong homogenizing influences, such as rapid technological change and much increased international competition, but has also illuminated the nature of incremental societal change. By positing the notion of strategic fit between certain technological contingences and certain social syndromes (Sorge 1991) the approach also explains industrial specialization between societies and, in the absence of specialization, differing degrees of competitiveness in the same market segment.” (Lane 2000:191) 21 Whitley, R. (1994) The internationalisation of firms and market: Its significance and institutional structuring, Organizations, (1) pp. 101-124 50 3.2. Rationales behind selecting the issues and the levels of investigation In the general practice of international comparative research on SMEs, the so-called ‘cross-national’ (functionalist) method represents the mainstream approach. (Román, 2002). Using this approach – its main characteristics were described in comparison with the ‘crosscultural’ and ‘societal’ approaches in the previous section – researchers have to confront the problems of the lack of and inconsistencies in statistical data concerning the activity of SMEs. In many cases, even a ‘term by term’ comparison is impossible due to the limited availability of data and due to the use of different data collection techniques in the countries surveyed. In this context, it is worth mentioning the weakening activity of international statistical and/or monitoring agencies in collecting and publishing statistics on the economic and social importance of this sector. (For example, in spite of the ‘evergreen’ rhetoric on the SMEs role both in economic performance and employment generation, such international statistical agencies as Eurostat or the Observatory of European SMEs have published less statistical data and analysis on the activities of firms belonging to this size-category in recent years in comparison to previous period.) In spite of the shortcomings of comparative data analyses on SME activities, the Leonardo Project Consortium selected the following issues for comparative purposes: (1) The general economic situation of countries and the particular position of SMEs in the national economies participating in the project. (2) The legal and financial regulative framework in a both descriptive and comparative perspective. (3) The institutions of social regulation: the impact of the Labour Relations System and the control strategies in the labour process. (4) The practice of knowledge use and innovation activities. To overcome the shortcomings of the ‘term by term’ statistical analyses or ‘crossnational’ versions of the comparative research, special attention was devoted to putting the 51 SME sector-related statistical analyses into their national, social and cultural context. In ‘socialising’ the objects or phenomena investigated (e.g. taxation, the creation and termination of small firms, innovation capacity, etc.), we intend to enlarge the scope of comparison. The statistical analysis of the European and national-level data was completed by an infra-national (i.e. sector- and micro-) level of analysis. The multilevel statistical (quantitative) data analysis was combined with qualitative methods such as company case studies and descriptions of the position of various sectors (manufacturing, services, ICT-industries) in the national economy through experiences learned from interviews with key stakeholders (experts, representatives of employers’ associations, chambers and other business organisations, etc). In analysing company practices through case studies and by assessing and interpreting the views of important social actors operating in the sectors investigated, we made an attempt to ‘resocialise’ the evidence sgained from statistical data analysis for the eight countries surveyed in the Leonardo project.22 The core ambition of this methodological exercise was to better understand the everyday practice of organising and managing SMEs operating in the group of countries we selected, belonging both to the EU (15) and the New Member States (10). Due to the unsatisfactory circumstances of data collection and evaluations indicated above, the research consortium partly succeeded in collecting and securing the planned dataset of empirical knowledge based on the combination of quantitative and qualitative data. Equipped with this knowledge, we tried to go further than the ‘term by term’ comparison of objects and to construct patterns of reciprocal relations between structures and actors that would ensure higher value-added knowledge rather than just a simple statistical data analysis. Summarising the key dimensions of our methodology, we stress that the issues presented briefly in this section represent the comparison of objects and phenomenon on a horizontal scale (e.g. relations between actors and structures) while the vertical scale is indicated by the interactions between macro (national), meso (sector) and micro (company) levels of analysis (i.e. the same objects should be studied at various levels). 22 In relation to the preparation of the case study, we should note one shortcoming of this comparative project. In spite of the significant number of company case studies (28) carried out in 3 sectors mentioned above, due to a lack of resources and the fact that the project participants were not equally familiar with the case study method, we did not succeed in conducting a sufficient number of interviews with employees of the firms studied. 52 Based on the considerations presented above the structure of the Comparative Report is built up as follows: PART 1 provides a general overview of the theoretical and methodological foundations of the research and gives details about the design and targets of the LEONARDO project. PART 2 describes the economic profile of the countries surveyed in this project; particular attention was paid on the SMEs’ contribution to the economic development and on their role in employment generation. PART 3 and 4 offer a systematic analysis of the legal and administrative institutional context influencing the establishing and every-day practice the SMEs. In addition the key role of the financial institutional environment was analysed and evaluated. PART 5 presents a general overview about the key actors and institutions of the Labour Relations System in describing the institutional structure, the roles collective bargaining and the forums of employees’ participation were analysed and compared both at European and individual (LEONARDO) country levels. PART 6: in spite of the lack of available comparable data (both in quantitative and qualitative terms) on knowledge demand and supply in the sectors investigated, this Part provides a description of the knowledge-use and training practice in the LEONARDO consortium countries. Besides the analysis of the various types of knowledge-use and development, the authors review briefly the key characteristics of the innovation activities in the SMEs. 53 4. Research techniques used in the investigation 4.1 Three stage research methodology (analysis) Although the core role of SMEs in economic growth, employment generation and the stabilisation and strengthening of social cohesion is evident, there is a shortage of research which concentrates on the special problems they have to face in different economic sectors. That is why the Leonardo project consortium agreed to carry out research within the sectorfocused framework using the methodological approaches outlined above. The description and analysis of the economic and social environment of SMEs is a complex task and it is extremely difficult if we want to investigate this segment of firms in the perspective of an international comparison. In line with this consideration the consortium agreed to use a research approach based on a combination of various research methods. As we mentioned above, the research was carried out in three stages. The aim of the first stage was to give a general overview and a comparison of the position of SMEs within the national economies of the participant countries. In this stage the logic of the ‘functional’ or ‘cross-national’ approach was followed. Secondary analysis of existing statistical data was also carried out. In this process, we relied mainly, but not exclusively, on the datasets of the EUROSTAT, the European Observatory of SMEs, OECD yearbooks, etc. and national statistical offices in the participant countries. The key aim was to identify the economic and social locus of SMEs in the participant countries based on an ‘item-by-item’ comparison of the main statistical indicators such as their share in GDP, exports and employment. This approach is only able to provide a general overview of SMEs, without including the socialinstitutional context in the analysis by presuming a ‘functional equivalence’ between the individual indicators. On the other hand the ambition of the research consortium was not just to provide a general picture of the economic performance of the SME sectors in the countries surveyed but - following the logic of the societal approach (SE) presented in the earlier section - to identify and compare the institutional contexts of the enterprise and the mutual interrelations between them and the other actors in the SME sector. The second stage of the research was undertaken 54 in accordance with this aim. The main purpose of the second stage of the research was to identify the institutional framework designating the fields of action in which SMEs operate. As a result of globalisation and the recent European enlargement, new economic and social spaces are complementing existing ones. However the legal and financial regulatory environment which strongly influences the SMEs’ room for manoeuvre still remains embedded within the national institutional framework. Recognising the importance of the national systems, descriptive research was carried out at this stage in order to analyse and evaluate the legal and financial environment of the SME sector. This analysis involved reviewing existing laws, studies, research reports and other relevant documents concerning these issues and comparing the different legal and financial systems of the participant countries. In this context we must stress that the intention is to identify patterns of regulation instead of simply presenting information on frequently changing rules. This research was partially based on an ‘item-by-item’ comparison where possible, but we also tried to evaluate the dynamics of the different systems, especially focusing on the way they influence the economic and social processes within the SME sector. As mentioned earlier strong empirical evidence shows that knowledge plays a crucial role in economic growth and SMEs operating in the knowledge-intensive sectors have a great impact on the creation and sharing of knowledge. In addition to the second stage, a comparative analysis was carried out on the knowledge use and innovation practices of SMEs. This was focused partly on the institutions providing training courses for entrepreneurs and firms (supply side), and partly on the training practices of SMEs (demand side). As we have repeatedly pointed out, despite the growing interest in the SME sector, there is a shortage of systematically collected knowledge about their everyday practices. Therefore the third stage of the research was based on company case studies. The aim of this stage was not to collect information on the separate individual company cases but, in line with the methodological perspective of the aforementioned societal approach (SE), to analyse and to make issues comparable. For this purpose the team of the Institute of Sociology of the Hungarian Academy of Sciences as coordinator designed a special case study research methodology, which will be presented in the next section. 55 4.2 Detailed description of the case study methods used in the research Critics of qualitative research, including case studies, often emphasize that the small number of cases investigated cannot offer statistically valid and generalized findings. Another critique is that case studies question the objectivity of researchers and they are not an appropriate way of explaining correlations between the phenomena investigated. Without questioning the above briefly outlined criticism of the methodological weakness of the case study method, we intend to stress the value-added character of it. The ‘societal effect’ approach (SE) (Maurice 2000) stresses on the double function of the case study method: firstly, it illuminates the relations between actors, structures and spaces at various levels (macro- and infra-societal), which cannot be achieved by the exclusive application of statistical analysis widely used in the social sciences. Secondly, in accordance with the above-mentioned method of data analysis, the case study is an irreplaceable tool for describing and understanding the dynamic and reciprocal relations between the actors and the institutional context (‘reciprocal conditioning’). In order to understand a case (e.g. functions, firms, labour process) embedded in its social and economical/institutional context, a multi-level analysis should be carried out. The case study method generally used in our work consists of the following levels: 1. A national and sector level statistical analysis of objects or phenomena selected for investigation was carried out. For example, when the object of investigation is the new forms of work organisation (i.e. project type working arrangements) of the new interactive media firms, in order to understand this issue in its complexity, we have to locate the interactive media sub-sector within the national and sectoral (ICT industry) context. The aim of this level of analysis is to characterise this sector (sub-sector) within the national economy through the secondary analysis of selected economic indicators (the economic performance of the sector: its contribution to GDP, exports, etc) and the relevant employment indicators (employment relations, composition of labour by gender, age, education, etc). This level of analysis follows the logic of the cross-national or functional approach extensively used in the practice of international comparative projects. 56 2. The second level of analysis consists of various types of research tools: “problemcentred qualitative interviews” (Flecker – Kirschenhofer 2002) and semi-structured in-depth interviews with the most important social actors/stakeholders, secondary analysis of relevant document/action plans, and participation in important forums of social actors. This level of analysis aims to understand the social/organisational and economic characteristics of the sub-sector (i.e. interactive media or tourism) through the views of stakeholders operating in this area (e.g. representatives of chambers, professional associations, employers’ and employees’ organisations, functionaries-specialists from ministries and various government agencies, etc.). 3. The third level of analysis represents the company case study itself, which is based primarily on interviews with owners/managers and employees and other stakeholders of the firm examined in order to analyse business functions or the role of customers, etc. The aim of the company case study is to identify the mutual interplay between the economic actors and their institutional context described in the previous level of analysis. Summing up the contribution of the three-level analysis in relation to the mainstream comparative research approaches, we would like to stress the following. The national- and sector oriented statistical data analysis (i.e. the first level) reflects the logic of the crossnational (functional) approach, while the sector (sub-sector) and company focused analysis (2nd and 3rd level) together represent the perspective of the societal approach. Our intention with the combination of the above briefly presented comparative research methods was to overcome the weaknesses of the exclusive use of either of them and to reach a desirable ‘methodological equilibrium’. The following table illustrates the various characteristics of the combined use of the mainstream comparative approaches. 57 Table 4.1 Methodological characteristics of the approaches adopted in the Leonardo Project practice23 Levels of data collection and Approach(es) Methods and sources of Analytical data collection purposes analysis To locate the object (1) Macro- and sector Functional Statistical data collection level (cross-national) and processing Interviews with stakeholders and (2) Macro and sector level (mapping the views of stakeholders) Societal (international) processing relevant documents concerned with business functions and occupational groups surveyed of analysis within the national economy Description and assessment of the institutions and the key programs shaping the ‘room for manoeuvre’ of the actors surveyed Identifying and (3) Micro-level (company case studies) describing the forms Societal (inter- Interviews with various and content of national) actors relations between actors and institutions 23 This method was developed by the Research Group for Sociology of Work and Organisation, Institute of Sociology – HAS, and tested in the Leonardo and SMALL (EU 5th Framework) projects. 58 Before presenting the methods designed for international comparative work, it is necessary to note that the frequency of the organizational surveys is rather low in the SME sector. In this respect we share the following opinion: “The cost to question a small organisation is similar to that of questioning a large organisation in most surveys. However, questioning a large unit covers a larger portion of jobs. Confinement to larger organisations therefore makes it possible to chart a large proportion of jobs based on research on into a relatively small number of units. A second argument is the unavailability of database which also includes (qualitatively adequate, reliable information about) small organisation. Thirdly, operationalisation problems are also quoted. In this context, it is pointed out that variables related to organisation structures, teamwork, industrial relations, etc. are more difficult to uncover in small organisations, due to the lack of formal and sufficiently stable structures and forms of work. Finally, it is often more difficult to identify a respondent in small organisations. In most surveys, the questionnaires are addressed to the head of personnel. In small organisations, this kind of separate post is often missing.” (Huys 2005:9). 4.3 Combination of desk top research methods with first hand field study techniques (interviewing) As we outlined above, a combination of research tools was used in the project according to the research stages and proper methodological considerations. During the project both quantitative and qualitative research techniques were mixed. At the first stage of the research (statistical analysis of SMEs), desk top research was carried out through secondary analysis of existing statistical datasets. At the second stage (description of the legal and financial environment and knowledge-related issues) desk top studies were set up as well, based on reprocessing statistics and available strategic documents related to the issues investigated. At the third level (company case studies) desk top research and interview-based field work were combined. This stage of the research was based on an analysis of sectorfocused statistical sources and semi-structured, problem-oriented in-depth-interviews with stakeholders and owners/employers and employees of SMEs. 59 While compiling this report, four types of source were considered: Theoretical studies in the fields of international comparative research (cross-national, cross-cultural and societal approaches), sociological-institutional approaches (for example: varieties of capitalism views, regulation school, and delocalisation of generic business functions (lessons from the eighteen-country employers’ survey of EMERGENCE project). Several international quantitative studies (European Observatory for SMEs, EUROSTAT, OECD, World Bank, European LFS, various surveys of European Foundation for the Improvement of Living and Working Conditions, EIRO thematic surveys, etc.) Quantitative sources: comparative analysis both at European and national levels on the economic position of the SME sector surveyed in the countries participating in the LEONARDO project, data collection and analyses based on the data sets of National Statistical Offices of the various countries involved in the project, use of the existing comparative studies on the taken under the aegis of the European Commission (EC) Directorate-General for Employment and Social Affairs. Original research reports based on both desk-top studies (for example analysis and evaluation of documents concerning the legal-administrative and financial regulatory frameworks of establishing and operating practice of SMEs), statistical analysis of the position of SMEs in the national economies prepared by the participants, 28 research reports based on company case studies carried out in the following economic activities: manufacturing, service/tourism and ICT-sector. 60 Since we had several problems with the available statistics, the following table shows the most important data sources that were used in the research. Table 4.2 Main data sources used in this report Data source Period Data base covered Further information European Foundation for Improvement of Living Working conditions 2001 www.eurofound.eu.int and Working Conditions Eurostat or “SMEs in Europe’ (Competitiveness, Continuing Vocational innovation and the Training Survey (CVTS) 1996 - 2001 www.europa.eu.int/comm/euros tat/ knowledge-driven society) Description of the legal LEONARDO project and financial 2003-2004 environment of SMEs http://www.bgf.hu/en/content/?f aculty=bgf&c_Id=88 Case Studies in the LEONARDO project following sectors: ICT, clothing, tourism and 2003 - 2004 http://www.bgf.hu/en/content/?f aculty=bgf&c_Id=88 health care LEONARDO project LEONARDO project Observatory of European SMEs Statistical analyses of the SMEs National Reports on 1990-2003 2003-2004 SMEs http://www.bgf.hu/en/content/?f aculty=bgf&c_Id=88 http://www.bgf.hu/en/content/?f aculty=bgf&c_Id=88 http://europa.eu.int/comm/enter SMEs in Europe in 2003 prise/enterprise_policy/analysis /observatory_en.htm http://europa.eu.int/comm/enter Observatory of European SMEs and access to SMEs finance Observatory of European Competence development SMEs in SMEs prise/enterprise_policy/analysis /observatory_en.htm http://europa.eu.int/comm/enter prise/enterprise_policy/analysis /observatory_en.htm 61 France Belgium Country ANNEX I.1 Information about the case studies* Table 4.3 Basic information about the firms investigated in the case studies Number Name of the Sector (Activity) Numbe Number of Position of of cases company r of interviewees interviewees in employ at company the firm ees level 1. 2. 1. Effisoft 2. Arthur&Marie 3. Ragni SA 4. Germany 1. 2. 3. 4. Lassalle et Cie Seehotel BINZTHERME Click Solutions Krassow Bau Rathgeber & Partners Construction Tourism (Travel agency) ICT (Software) Manufacturing (Toys) 100 1 owner/CEO 2 1 owner 25 1 executive director Manufacturing (Lightning apparatuses) 49 1 owner Service (Road transport) 48 1 head manager Tourism (Hotel) 130 1 owner/CEO ICT (E-business) 2 2 owners/managers 1 owner/CEO 1 owner/CEO Construction Service (Business games) 56 5 Kowalsky Co. ICT (Interactive media) 58 4 2. Tours Ltd. Tourism (Travel agency) 6 2 1. owner, 2. office leader Manufacturing (Clothing) 6 2 1. owner/managing director, 2. employee, sewer Hungary 1. 1. owner/head of new media division, 2. digital media manager, 3. digital media manager, 4. senior developer 3. Hungarment Ltd. * This table provides information only about the number of interview at enterprise level. Please note that it does not contain information about the stakeholder-interviews. In the case of missing company names the owners/employers of firms requested explicitly anonymity of the firm investigated. 62 Country Number of cases Name of the company Poland 1. 2. 3. 4. 2. M. S. 3. M. F. 1. Decom 2. 3. Scalastours 4. Gruas Gil Cadiz Co. 1. Mobil City UK 2. 3. Number of employees Number of interviewees at company level Position of interviewees in the firm 110 1 managing director 64 1 owner 23 1 owner/manager 37 1 owner/manager 1 1 owner 10 1 executive director 10 1 managing director 30 1 general manager 165 on average, but 320 in the summer 1 manager 3 1 owner 54 1 manager 2 1 owner 16 1 marketing manager 1 commercial director Manufacturing (Pasta) Service (Funeral services) Tourism ICT (Software and hardware) ICT (Internet café) Tourism (Operating ski lifts) Service (Retail trade) ICT (Virtual reality) Rural Sant Manufacturing Vincent (Citrus) Spain Slovakia 1. 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NATIONAL ECONOMIES AND THE LOCATION OF SMEs The description of the contribution of SMEs to the national economies (countries) participating in the Leonardo project was carried out in the following two steps. Firstly, we intended to describe briefly the economic profile of the countries. In this context we tried to compare changes in GDP, employment, unemployment, GDP per inhabitant in PPS (Purchasing Power Standards), etc. Secondly, we wanted to assess the performance of SMEs in such fields as employment generation, exports and productivity. In this analysis, we relied on the following data sources: 1. Statistical economic analyses elaborated by each national team involved in the Project. 2. The latest edition of the Eurostat yearbook (2004) and other statistics published by international institutions (e.g. the European Central Bank). 3. The latest publications of the Observatory of European SMEs. 4. Other research reports dealing with the economic development (i.e. Foreign Direct Investment) of the countries surveyed. Unfortunately, in some countries, especially in the New Member States, there are hardly any data available concerning the performance of SMEs. For example, in the latest publication of the Observatory of European SMEs (2004), presenting the statistical analysis of SMEs in Europe in 2003, we found only one figure using aggregated data and one table of a similar kind of data aggregation on (at that time) Acceding and Candidate Countries. Despite the fact that the Observatory of European SMEs published a very interesting detailed statistical analysis not only on an aggregated level but also country by country, we could not compare them with the data related to the New Member States. These problems were only partly counterbalanced by the statistical analysis of the national economies provided by the project partners24. 24 In this context, it is worth mentioning the following syndrome: in spite of the standard structure and the obligatory character of the questionnaire of the European Labour Force Survey (LFS), due to the financial difficulties of the national statistical office, the LFS carried out for example in Poland did not cover all issues. 67 5. Profile of the national economies participating in the project For the comparison of macroeconomic data, we selected such indicators which offered us an ‘item-by-item’ comparison between the countries involved in the Project. This practice of statistical comparison fits well with the characteristics of the ‘cross-national’ or ‘functional’ comparative research approach (for a detailed presentation of this, see the first part, section 3.1). For this purpose we selected the following indicators: • GDP, • GDP per inhabitant in PPS, • Gross value added by economic activities, • Employment and changes in employment, • Unemployment, • Average gross annual earnings in industry and services, • Gender pay gap in 2001, • Total R&D expenditure, • Share of foreign companies in corporate R&D expenditure, • The distribution of ICT services in Europe. Evaluating the economic performance of the countries participating in the Leonardo project in terms of their contribution to the European-level GDP, we can state that there are huge differences between the Old and New Member States. The share of GDP by countries in 2003 indicates that three countries participating in the Leonardo project produced almost 2/3rd of the GDP of the Euro-zone. On the other hand, the three New Member States represent less than 1/5th of the GDP of the UK. However, evaluating average GDP annual growth between 1996 and 2000, we can say that all of the New Member States involved in the Project have higher GDP growth in comparison with the EU-15 countries (Table 5.1). The indicator of ‘Gross Domestic Product per inhabitant in PPS’25 shows the visible inequalities and the significant variations in the rate of growth between 1994 (for the EU-25 from 1998) and 2005 in the economic performance of the national economies surveyed. It is not at all surprising that the differences between the lowest and highest level of GDP per inhabitant in 25 Expressing GDP in PPS (purchasing power standard) eliminates differences in price levels between countries, and a calculation on a per head basis allows the comparison of economies significantly different in absolute size. 68 PPS is almond threefold: the lowest level is represented by Poland (11,600) and the highest level of the same indicator is registered in the UK (29,010). The table illustrating the growth of GDP per inhabitant in PPS draws attention to the significant variations in the growth rate in the countries surveyed. In spite of the fact that from 1998 to 2005 there are no noticeable differences between the average growth rates of EU-15 (134%) and EU-25 (131%), among the individual countries we identified marked differences. In this context, it is worth noting that all the three New Member States (Hungary: 157%, Slovakia: 146%, Poland: 141%) have a higher growth rate than both EU15 and EU25 countries. Within the EU15 countries, only Spain (141%) and the UK (138%) have a higher growth rate than either the EU15 or the EU25 average. See in detail Table 5.1 and 5.2. Table 5.1 GDP in Leonardo countries (annual percentage volume changes, unless otherwise indicated, quarterly data working day adjusted) Share Average Average 2003 2004 (in %, 2003) 1996-2000 2001-2003 Belgium 3.7 2.7 1.0 1.3 2.7 France 21.4 2.8 1.3 0.6 2.6 Germany 29.8 2.0 0.4 0.0 1.6 Spain 10.2 3.9 2.5 2.5 2.7 Euro area 100.0 2.6 1.0 0.5 2.1 Hungary 0.8 4.0 3.5 3.0 4.0 Poland 1.9 5.1 2.1 3.8 5.3 Slovak Rep. 0.3 3.7 4.3 4.5 5.5 UK 16.3 3.2 2.1 2.2 3.1 EU 25 100.0 2.7 1.2 0.9 2.4 Source: ECB (2005), p.36. 69 Table 5.2 GDP per inhabitant in Purchasing Power Standards (in euro) Country 1994 1998 2005 2005/1998 (%) (forecasts) EU 25 No data 18,470 24,120 131 EU 15 17,060 20,330 27,160 134 Belgium 18,510 21,430 27,860 130 France 17,890 21,160 27,180 128 Germany 18,520 21,130 25,770 122 Hungary 7,900 9,510 14,940 157 No data 8,210 11,600 141 7,740 8,820 12,860 Spain 13,420 16,460 23,260 141 UK 16,960 21,010 29,010 138 Poland Slovak Republic 146 GDP (gross domestic product) is an indicator of a nation’s economic situation. It reflects the total value of all goods and services used for intermediate consumption in their production. Expressing GDP in PPS (purchasing power standard) eliminates differences in price levels between countries, and a calculation on a per head basis allows the comparison of economies significantly different in absolute size. Based on the table in Eurostat 2004:118 The aggregated version of GDP does not indicate the structure of economic activity in the countries investigated. Comparison of the gross value added by economic activity informs us of the relative importance of the various sub-sectors of the economy. In this context, it is interesting to note that the in majority of the EU 15 countries involved in the Project – with the exception of Germany – the service (business and other services) sector and the sub-sector of ‘trade and transport’ are the dominant sectors. (Beside the service and transport sub-sector, manufacturing activities are more important in the New Member States. However, substantial differences can be identified within the two groups of countries, too. In the case of New Member States, Poland and Slovakia have a visibly higher share of ‘trade and transport’ within their economic activity in comparison with Hungary. In the case of EU 15 countries, the construction industry and ‘trade and transport’ in Spain represent double the share within economic activities compared to the other countries. Contrary to the previous pattern, financial and business services are the least important in Spain, while in the remaining EU 15 countries this is the most important sector.) 70 Table 5.3 Gross value added by economic activity in 2004 (percentages of total) Agriculture Manufacturing Construction and fishing Trade Finance Other and and services Transport business 20.6 29.0 24.5 Belgium 1.4 19.6 4.9 France 2.4 19.0 5.2 18.2 31.3 24.0 Germany 1.1 25.1 4.0 18.1 29.1 22.6 Hungary 3.3 25.4 5.2 21.0 21.0 24.1 Poland 2.9 26.6 5.6 28.3 16.4 20.1 Slovakia. 3.9 26.5 5.6 25.8 21.3 16.9 Spain 3.0 18.3 10.2 27.3 20.5 20.7 UK 1.0 19.1 6.3 23.5 29.5 20.7 Source: ECB 2005:37. The comparison of tables 5.4 and 5.1 highlights the following striking patterns. The EU 15 countries participating in the Leonardo project represent, in terms of both employment and GDP contribution, almost the same weight. For example, France, Germany and Spain have a 59.7% share of employment and a 60% share of GDP contribution. Similarly, the UK – which does not belong to the euro area – has a 15.5% share in employment and a 16% share in GDP of the EU 25. In the case of New Member States, a radically opposite pattern was registered. The share in employment of the three countries surveyed (Hungary, Poland, Slovakia) is 9.8% but their contribution to the EU 25 GDP is only 3%, which reflects to the differences between the economies of the Old and New Member States in terms of productivity. Table 5.4 shows a significant gap in the level of employment between EU15 and NMS countries surveyed in the project. Countries belonging to the first category (Belgium, France, Germany, Spain and the UK) have without exception a higher employment rate in comparison with the New Member States (Hungary, Poland and Slovakia). Looking at the differences within these two groups of countries, visible inequalities were registered in the EU15 economies. In this context, it is worth noting that the UK (71.8%) exceeded the EU target for both 2005 (67.0%) and 2010 (70%). In the EU15 countries involved in the project, only Germany (65.0%) produced around the EU average (64.4%), while all other countries underperformed (Belgium: 59.6%; France: 71 63.2%; Spain: 59.7%). Table 5.4 Employment rates in the participant countries (annual percentage volume changes, unless otherwise indicated) Share (in %, 2003) 3.1 Average 19962000 1.3 Average 20012003 0.4 France 18.5 1.4 Germany 28.8 Spain Employment rate (%)* 2003 2004 59.6 0.1 - 0.8 63.2 -0.1 0.0 0.8 -0.4 65.0 -1.0 0.4 12.4 3.0 1.9 57.0 1.8 2.1 Euro area 100.0 1.5 0.7 51.2 0.2 0.5 Hungary 2.0 1.1 0.8 57.7 1.3 -0.5 Poland 6.7 0.4 - 59.7 - - Slovakia. 1.1 -0.8 0.6 71.8 -0.3 0.1 UK 15.5 1.2 0.9 64.4 1.1 - EU25 100.0 - - 62.9 - - Country Belgium *The employment rate indicator was created on the database published in ‘Facing the Challenge’ (2004:49-50) Source: ECB 2005:39. Reviewing the unemployment statistics between 1996 and 2000 (Table 5.5 and 5.6) and the year of investigation (2004) in the euro area and EU25, the following patterns could be summarised. During the period of 1996-2000, in the euro area, Belgium (8.7%) and Germany (8.3%) had a lower, while France (10.7%) and Spain (14.9%) a higher unemployment rate than the average (9.7%). In the same period, among the EU25 countries Hungary (8%) and UK (6.5%) had a lower unemployment rate than the average (9.8%). In the year of investigation (2004) with the exception of Germany, the rate of unemployment decreased. In the bloc of EU25 countries, two phenomena were registered. Firstly, the unemployment rate in the UK further decreased (from 6.5% to 4.9%). Secondly, there are shocking differences among the New Member States (e.g. Poland: 18.8%, Slovakia: 18% vs. Hungary: 5.9%). In the case of long-term unemployment, the following differences were identified: both EU15 (3.3%) and EU25 (4.0%) average rates were surpassed in all countries with the exception of the UK (1.1%) and Hungary (2.4%). In this context, we must point out that while in the EU15 countries, the differences between the lowest (the UK: 1.1%) and the highest 72 (Germany: 4.6%) rate is four-fold, for the New Member States, with the exception of Hungary (2.4%), the rate of long-term unemployment is double digit (Slovakia 11.1%; Poland: 10.7%) compared to the one digit rates of the EU15 countries (Germany: 4.6%; Spain: 3.9%; Belgium: 3.7%; France: 3.5% and finally the UK: 1.1%). Beside the rate of unemployment, the Wim Kok Report 2004 used an interesting measure which informs us about the degree of social exclusion in the countries investigated. Measuring the ‘social exclusion rate’, the above-mentioned report used the indicator ‘at-riskof-poverty rate’. Among the EU15 countries participating in the project, the highest rates were registered in Spain (19%), UK (17%) and France (15%) and the lowest in Germany (11%) and Belgium (13%). For the New Member States, Hungary has the lowest rate (10%) even if we compare it with the previous group of countries, but Poland (15%) and especially Slovakia (21%) are nearer to the countries included in the highest ‘at-risk-of-poverty rate’. 73 Table 5.5 Unemployment rates in the participant countries (% of labour force, unless otherwise indicated) Share Average Average (in %, 2003) 1996-2000 2001-2003 Belgium 2.8 8.7 France 20.8 Germany Country 2003 2004 7.4 7.9 7.8 10.7 9.1 9.5 9.7 29.8 8.3 8.5 9.1 9.5 Spain 17.1 14.9 11.0 11.3 10.8 Euro area 100.0 9.7 8.4 8.7 8.8 Hungary 1.2 8.0 5.7 5.7 5.9 Poland* 17.0 12.7 19.1 19.2 18.8 Slovakia** 2.4 18.4 17.5 18.0 UK 7.8 6.5 4.9 5.0 4.6 100.0 9.8 8.8 8.9 9.0 EU25 13.1 18.6 * Average unemployment rate between 1996-2000 for Poland is not available in ECB (2005); the table shows our own calculation based on Sienkiewicz – Bednarski 2004:8. **Average unemployment data between 1996-2000 for Slovakia is not available, therefore we had to use the unemployment rates of the years 1995 (13.1%) and 2000 (18.6%), source: Zajac 2004:6. Source: ECB 2005:40. Table 5.6 Unemployment rates in the Leonardo countries Belgium 8.7 7.9 7.8 3.7 At-riskofpoverty rate (%)** 13.0 France 10.7 9.5 9.7 3.5 15.0 Germany 8.3 9.1 9.5 4.6 11.0 Hungary 8.0 5.7 5.9 2.4 10.0 Poland - 19.2 18.8 10.7 15.0 Slovakia - 17.5 18.0 11.1 21.0 Spain 14.9 11.3 10.8 3.9 19.0 UK 6.5 5.0 4.6 1.1 17.0 EU15 9.8 8.9 9.0 3.3 15.0 EU25 n. d. n. d. n. d. 4.0 15.0 Average 19962000* Long-term Unemployment Unemployment unemployment (2003)* (2004)* rate (%)** *Source: ECB 2005:40. **Source: ‘Facing the Challenge’ 2004:49-50. 74 In the context of global competitive pressure, the gross annual earnings in industry and services and employment costs in general are one of the most important competitive advantages. Therefore, it is necessary to look at the gross annual earnings increase in the countries surveyed and especially the average cost of employment across these countries. Concerning the average gross annual earnings in industry and services, the latest EUROSTAT Yearbook (published in 2004) unfortunately only contains data from 2002 (Table 5.7). Table 5.7 shows that in the New Member States’ economies the growth rate of average gross annual earnings in industry and services is substantially higher (Poland: 173%; Hungary: 159%; Slovakia: 139%) than both the EU15 average (119%) and that of the EU15 countries investigated in the project. In this group of countries, only the UK (138%) has a higher – and a significantly higher – average rate. In all other countries (Spain: 117%; Belgium: 116%; Germany: 109%; France: 107%), between 1998-2002, the rate of annual increase in gross average earnings was lower. Table 5.7 Average gross annual earnings in industry and services (of full-time employees in enterprises with 10 or more employees; in ECU/EUR) 1998 1999 2000 2001 2002 2002/1998 Belgium 29,616 30,701 31,644 33,109 34,330 116 France 25,519 25,947 26,521 27,319 n. d. 107* Germany 36,033 36,862 37,253 38,204 39,440 109 Spain 16,528 17,038 17,432 17,874 18,462 117 Hungary 3,686 3,770 4,172 4,898 5,871 159 Poland 4,156 5,310 n. d. 7,509 7,172 173 Slovakia 3,292 3,125 3,583 3,837 4,582 139 UK 29,370 32,269 37,677 39,233 40,553 138 EU15 22,142 23,080 25,527 26,288 n. d. 119* *Data not available for 2002, therefore we used the data of 2001. Source: OECD 2004:144. In addition to the analysis of the rate of average gross annual earnings in the countries involved in the Leonardo project, we should emphasize the phenomenon of the genders’ wage inequalities. Unfortunately, we do not have a comprehensive and medium-term analysis of wage differences by gender as is the case for average gross annual earnings. Therefore, we 75 use only the data for 2001 as a stylised illustration. The statistics covering both the majority of EU15 countries and the New Member States indicate the following: the group with the lowest gender pay gap comprises Belgium and France (below 15%) and countries where gender pay differences are over 15% are as follows: Poland (15), Spain (16%), Hungary (18%), Slovakia (20%), Germany (20%) and the UK (21%). See Figure 5.1 Figure 5.1 Gender pay gap 2001 Source: Eurostat 2004:145. 76 In the context of rapidly growing knowledge economy, the position of national economies both in research and development and in innovation activities will have a decisive impact on economic growth and productivity. Evaluating R&D expenditure from several perspectives, firstly we would like to give a general overview of development trends for total R&D expenditure. In addition, we intend to present the rank order of the total R&D expenditure in the last year for which statistics are available from the countries investigated. Moreover, we would like to illustrate the outstanding role of Foreign Direct Investments (FDI) in the technological catching up process and to demonstrate the benefits of technology produced by FDI (note: in this case we can use only a single country example as a benchmark). Table 5.8 indicates two things. Firstly, there are shocking differences between Leonardo project countries in the absolute level of R&D expenditure measured as a percentage of GDP. Countries belonging to the EU15 spend several times more on R&D as a percentage of GDP than the New Member States. Secondly, in the EU15 countries we can see an increase in expenditure – although at a rather unequal rate – and in the New Member States we note, with the exception of Hungary, a pattern of decreasing total R&D expenditure. Table 5.8. Total R&D expenditure as a % of GDP Country 1998 1999 2000 2001 2002 2002/1998 Belgium 1.90 1.96 2.04 2.17 n. d. 1.90 France 2.17 2.18 2.18 2.23 2.20 2.17 Germany 2.31 2.44 2.49 2.51 2.51 2.31 Spain 0.89 0.88 0.94 0.95 n.d. 0.89 Hungary 0.68 0.69 0.80 0.94 n.d. 0.68 Poland n.d. 0.70 0.66 0.64 0.59 n.d. Slovakia 0.79 0.66 0.65 0.64 0.58 0.79 UK 1.81 1.84 1.84 1.89 1.84 1.81 EU15 1.88 1.92 1.95 1.98 1.99 n. d. EU25 1.83 1.88 1.91 1.93 n. d. n. d. Source: Eurostat 2004:188 77 The participation of foreign companies in R&D expenditure can increase the financial resources available in national economies. In this respect, Hungary has the best position worldwide. For example, between 1996 and 1998, the share of foreign companies in corporate R&D expenditure in Hungary was almost 80%, followed by Ireland, at a little under 70%, Singapore (almost 60%) and Malaysia (almost 50%). Among some of the countries participating in the Leonardo project, the share of foreign companies in corporate R&D expenditure are as follows: the UK: nearly 40%, France: 20% and Germany: less than 20% (Iwasaki, 2004, p.110.). Table 5.9 Rank of order of countries in R&D expenditure (% of GDP) Germany 2.50 Belgium 2.20 France 2.20 UK 1.90 Spain 1.00 Hungary 1.00 Poland 0.60 Slovakia 0.60 EU15 2.00 EU25 1.90 Source: Wim Kok 2004:48. Beside total R&D expenditure, the distribution of ICT services in employment and its growth pattern are a good reflection of the present and future position of national economies, including the SME-sector, in the fast growing knowledge economy. Before presenting the data related to the distribution of ICT-service employment, it is necessary to present the share of IT-expenditure as a percentage of GDP. According to the latest international statistics (Eurostat 2004:191.), the position of the countries surveyed in the Leonardo project is illustrated in Figure 5.2. 78 Figure 5.2 IT expenditure in 2003 (in % o GDP) Source: Eurostat 2004:188 The highest expenditure was found in the UK (4%), followed by France (3.3%), Belgium, Germany (3-3%) and Hungary and Slovakia (2.8 and 2.7%). The lowest expenditure were registered in Poland (2.2%) and Spain (1.6%). Evaluating the distribution of ICT-service employment, we can say that in the EU25 member states – excluding Poland because of a lack of data – out of the total work force (cca. 180 million) 2.4 million (1.3%) were engaged in computer and related activities (NACE sector 72) and 11.3 million (6.3%) in other business activities. In total 7.6% of the European workforce is involved in these kinds of activities. Figures 5.3 and 5.4 show the structure of employment by country for computer and related activities and for other business services in 2003. 79 Figure 5.3 Distribution of employment of computer and related activities in Europe, 2003 (in % of all employment) Source: Huws, U. – Dahlmann, S. – Flecker, J. 2004:13. 80 Figure 5.4 Distribution of employment in other business activities in Europe, 2003 ( in% of all employment) Source: Huws, U. – Dahlmann, S. – Flecker, J. 2004:14 “… both activities show a similar distribution, with the highest proportions in the Nordic countries … and more developed economies in northern Europe. The Mediterranean countries occupy an intermediate position, close to the EU-average, whilst the new Member States, along with Portugal, have below-average concentrations of ICT-service employment. (…) The picture is much as one would expect, with the highest proportions of both types of employment in the most developed economies.” (Huws, U. – Dahlmann, S. – Flecker, J 2004:13.) We find a radically different pattern when we turn our attention to the growth rates of these sectors (NACE 72, NACE 74). Figures 5.5 and 5.6 illustrate how employment in computer and related activities and employment in ‘other business activities’ grew between 2000 and 2003. The figures show clearly that the strongest employment growth has taken place in those countries where the employment level in 2003 was the lowest: “In other words, while the new Member States may be behind the rest of Europe in the proportion of their economies devoted to ICT-services, they are catching up fast. The lowest growth rates are, by and large, in the most developed countries.” (Huws, U. – Dahlmann, S. – Flecker, J 2004:14.) In this context, we should note that the highest growth rates in employment in computer and related activities in Europe (2000-2003) were registered in such New Member States as Hungary and Slovakia, while in the case of employment growth in other business activities 81 during the same time period, the highest growth rates were found again in Slovakia and Hungary.26 Figure 5.5 Growth in employment in computer and related activities in Europe, 20002003 (%) Source: Huws, U. – Dahlmann, S. – Flecker, J. 2004:14. 26 In the case of employment growth in other business activities in Europe, exceptionally high growth was produced by the Czech economy (see Figure 2.7). 82 Figure 5.6 Growth in employment in other business activities in Europe, 2000-2003 (%) Source: Huws, U. – Dahlmann, S. – Flecker, J. 2004:15. 83 6. The contribution of SMEs to national economies 6.1 Measuring SMEs’ performance at European and country-level The purpose of this section is to explain the contribution of SMEs to economic growth and global competitiveness by analysing the economic role of SMEs both at a European and an individual country level. In addition, we intend to discuss our insight into how the economic role of SMEs has changed over time. Firstly, we intend to measure the economic role of SMEs at a European level. It is obvious that the typical European firm is a micro firm.27 In this context, we wish to stress not only the dominance of SMEs in numerical terms, but also the significant amount and variety of work experience and economic activity which this sector represents. In the year of the latest available statistics for the EU-19 countries28 (2003) there were 19 million enterprises providing employment for almost 140 million people. The vast majority (99.8%) of enterprises are SMEs. Large-scale enterprises (LSE) account for only 0.2% of all enterprises, providing jobs for about 42 million people (30% of the workforce) in 40,000 LSEs. We should note that in terms of size, the overwhelming majority of SMEs (over 90%) are micro firms, employing fewer than 10 persons. In this context, we should add that almost half of these micro firms have no employees at all, in other words they are family companies. The roughly 9 million of this kind of family companies only provide income to self-employed and family members. European firms on average provide employment for 7 people, the size of firms varying between 3 in micro firms and over 1,000 in LSEs. The average European enterprises export 17% of their turnover; LSEs export 23%, while micro firms export only 9% of their turnover. This pattern of export characterises all sectors and industries and indicates that small and especially micro firms serve mainly local 27 On 1st January 2005, a new European definition of SMEs came into force, which will be applied for all current and future EU measures in support of SMEs. The new definition raises the financial limits at which an enterprise ceases to qualify as an SME, and introduces new exceptions to the requirements for autonomy. The status of SMEs is determined by the following criteria: size: fewer than 250 employees (within this size category, the following sub-categories are distinguished: firms employing less than 10 persons are micro firms, firms employing 10-49 persons belong to the sub-category of small firms and firms employing 50-249 persons are medium-sized firms) The firm must have an annual turnover not exceeding € 50 million or a balance sheet total not exceeding € 43 million, and must be autonomous. (Source: SME Update, June 2005:4.). 28 The notion of EU-19 countries indicates the fifteen member states of the European Union plus Norway, Liechtenstein, Iceland (the European Economic Area) and Switzerland. 84 and regional markets. This pattern is especially true in the case of NMS countries participating in the Leonardo project and in the sectors belonging to the so-called Old Economy. Similarly to the pattern identified in the case of exports, labour productivity increases along with enterprise size. A person employed in a micro firm creates on average one third of the value-added (40,000 EUR) compared to someone working in an LSE (120,000 EUR). However, when the distortion effect of the economic sector differences are eliminated (for example, micro and small firms function in large numbers in retail and trade which is a sector characterised by a lower than average labour productivity), we may identify a rather different role of SMEs Box 6.1 Adjustments for differences in industrial sector result in higher economic performance of SMEs “… actual labour productivity by size class is compared with an adjusted value of this measure, which is calculated by assuming the same industry structure for all size classes 10. When these adjustments for differences in industry structure are included, a rather different picture emerges, as the difference between small, medium-sized and large enterprises to a large extent disappear, and only micro enterprises still lag behind with respect to value added per occupied person. Thus, the economic role of SMEs, as accounted for by labour productivity, is considerably different after adjusting for the sector effect.” Source: Observatory of European SMEs 2004:26. 85 Table 6.1 The role of SMEs, Europe-19, 2003 Micro Number of enterprises Employment Occupied persons per enterprise Turnover per enterprise Value added per enterprise Share of export in turnover Value added per occupied person Share of labour cost in value added SME MediumSmall sized LSE* Total Total 1 000 17 820 1 260 180 19 270 40 19 310 1 000 55 040 24 280 18 100 97 420 42 300 139 710 3 19 98 5 1 052 7 1 000 Euro 440 3 610 25 680 890 319 020 1 550 1 000 Euro 120 11 780 8 860 280 126 030 540 % 9 13 17 12 23 17 1 000 Euro 40 60 90 55 120 75 % 57 57 55 56 47 52 Source: Source: Observatory of European SMEs (2004), p.28. Estimated by EIM Business & Policy and Research; estimates based on Eurostat’s Structural Business Statistics and Eurostat’s SME Database; also based on European Economy, Supplement A, May 2003, and OECD: Economic Outlook, No. 71, June 2003; due to rounding, totals may differ slightly from constituent parts. *LSE: Large-scale enterprises The country-level analysis of SMEs in the EU-19 confirms the results of the macroeconomic analysis presented above. Table 6.2 summarises the available statistical data on the size-class structure of firms in 2003 by country. Countries vary with respect to the average size of firms. The average number of occupied persons per firm varies between 6 persons (Spain) and 11 persons (UK). However, Table 6.2 underlines the following similarities: in the majority of countries, the labour productivity and profitability are below the average; in addition SMEs in most of the countries have a weaker export activity than LSEs. 86 Table 6.2 Role of SMEs in European Countries, 2003 Country Belgium Value Share Occupied added Propensity value Number of persons Size-class per to export, added in enterprises per dominance* occupied SMEs*** turnover, enterprise person, SMEs**** SMEs** 1 000 % % 440 7 micro 78 -3 -3 France 2 500 8 micro 76 -7 -4 Germany 3 020 10 large 90 -6 5 Spain 2 680 6 micro 82 -4 0 UK 2 230 11 large 69 -4 -5 19 310 7 micro 74 -4 -4 Europe19***** *A country or sector of industry is said to be micro, small and medium sized, or LSE dominant, if either micro enterprises, small and medium-sized enterprises (taken together) or large-scale enterprises have the largest share in total employment. **Index, country total = 100. ***Share of export in turnover (%); SMEs minus country total. ****Value added as percentage of turnover, SMEs as deviation of country total. *****EU-15, Iceland, Lichtenstein, Norway, and Switzerland. Source: Observatory of European SMEs 2004:29 6.2 SMEs in the acceding (NMS) and candidate countries in comparison with the EU-19 The Observatory of European SMEs (2004) report was written before 1st May 2004. So, the term ‘Acceding Countries’ is used for the 10 New Member States (NMS) who joined the EU on 1st May 2004. The term ‘Candidate Countries’ was used for the present candidate countries, that is: Bulgaria, Romania and Turkey. Prior to comparing the EU-19 and (at that time) Acceding and Candidate Countries participating in the Leonardo project, it is necessary to deal briefly with the radical shift represented by the transformation process from formerly state-owned large enterprises to the privately-owned diversified firm structure (composed of SMEs and LSEs). In this context, we should refer to the introduction of this report, in which the comparison of the size-structure of firms in the capitalist and the state-socialist economies was analysed (see Table 1.1). Comparing the first period of the transformation process of the 1990s with the new cycle of 87 transformation in the New Member States dating from 2001, the following two phenomena must be stressed. Firstly, during the first half of the 1990s and to a lesser extent in the second half of 1990s, the key role of the SMEs in Hungary, Poland and Slovakia partly offset the output- and job-losses in the privatised, large, state-owned enterprises. In the new cycle of the transformation process, there are changes in the driving forces behind the economic performance of SMEs in this region. The new challenge for the SME sector in the New Member States can be symbolised by the combination of cumulative innovation (e.g. improving technology with the use of ICT) and radical innovations (e.g. increased participation in such knowledge-intensive sectors as computer and related activities, knowledge-intensive services, etc.). In the former case, the drivers of development are conditioned by ‘path-dependency’29, whilst in the second case by the search of incremental path creation. The combination of the various development paths is reflected in the choice of the sectors selected for investigation. For example, the Old Economy sectors or traditional service activities (e.g. clothing industry, tourism, etc) were used to illustrate the pathdependency-based development and learning process of small firms. The various ICT-related sectors (e.g. software development, the new media sector, etc) were chosen to identify the characteristics of new types of SMEs engaged in New Economy activities. Aware of these features of entrepreneurs in the New Member States, we tried to compare the basic economic indicators of SMEs in acceding (NMS) and candidate countries with those for EU-19 countries. The table below presents information with respect to the role of SMEs in these countries. Globally, we may say that the average size of firms is higher in the EU-19 countries (7 persons) in comparison with Acceding (NMS) and Candidate Countries (5 persons). In connection with the size-structure, the following internal differences should be observed. In the EU-19 countries the average number (3 persons) of occupied persons per micro firms is higher than in the Acceding (NMS) and Candidate Countries (2 persons). In the case of small and medium-sized firms, the opposite pattern was identified: the larger average size of small 29 To the term ‘path dependency’ see more in Schienstock 2005:1-2 88 (22 persons) and medium-sized (107 persons) firms in Acceding (NMS) and Candidate Countries in comparison with EU-19 countries (19 and 98 persons, respectively). Table 6.3 Roles of SMEs in Acceding and Candidate Countries and Europe-19* SME Small Mediumsized Micro LSE* Total Total Accession countries (2001) Enterprises 1 000 56 470 230 50 5 950 10 5 970 Occupied persons 1 000 10 210 4 970 5 350 20 530 10 150 30 670 2 22 107 3 919 5 Occupied persons/enterprise Size-class dominance Small/Medium-sized Europe Enterprises 1 000 17 820 1 260 180 19 270 40 19 310 Occupied persons 1 000 55 040 24 280 18 100 97 420 42 300 139 710 3 19 98 5 1 052 7 Occupied persons/enterprise Size-class dominance Micro *EU-15, Iceland, Lichtenstein, Norway, and Switzerland Source: Observatory of European SMEs 2004:31. Table 6.4 illustrates the shares in employment of various size categories of firms between the two groups of countries analysed earlier. In the EU-19 group of countries almost two fifths of employment (39.4%) is created by micro firms, while one third of jobs can be found in the same size category in the Acceding (NMS) and Candidate Countries. In the case of small firms, we found only slight differences between the two groups of countries: 17.4% vs. 16%, respectively. However, in the size-category of medium- and large-scale enterprises, the share of jobs in both cases is higher in the Acceding (NMS) and Candidate Countries. 89 Table 6.4. A comparison of employment share between EU-19 and Acceding (NMS) and Candidate Countries (%) Size-category EU-19 countries Micro firms 39.4 Acceding (NMS) and Candidate Countries 33.0 Small firms 17.4 16.0 Medium-sized firms 13.0 17.5 Large sized firms 30.2 33.5 Total 100.0 100.0 Source: Own calculation based on the data of Table 6.3 Size differences exist not only between the firms belonging to the two groups of countries evaluated above but also within these groups of countries. For example, within the group of EU-19 countries, the average firm size is relatively low in the case of Mediterranean countries. Within the NMS countries, the average firm size in terms of the number of employees in Hungary and Poland is around 4 but in Slovakia this indicator is twice as high. For greater detail see the Figure 6.1 below. 90 Figure 6.1 Occupied persons per enterprises, Europe-19 countries* (2003) and Acceding and Candidate Countries (2001) *EU-15, Iceland, Lichtenstein, Norway, and Switzerland Source: Observatory of European SMEs 2004:32. 91 92 93 Table 6.5 Comparison of average European employment costs in euro Country Belgium Pay 36,53 Social security 12,667 Mandatory benefits - Voluntary benefits* 4,383 Total pay & benefits 53,577 France 31,54 10,913 1,529 1,893 45,879 Germany 40,16 8,274 - 2,008 50,445 Spain n.d. n.d. n.d. n.d. n.d. Hungary 7,13 2,338 - 428 9,946 Poland 6,495 1,307 65 390 8,257 Slovakia 4,765 1,506 - 240 6,541 UK 2,972 - 4,668 46,541 38,9 *Includes retirement, death, disability and medical plans. Not strictly voluntary in all countries. Source: Mercer Human Resource Consulting quoted by The Budapest Times 2005. Summary of terms: Pay: The average pay for each country is taken as the national average earnings for full-time male employees. It is assumed that this figure includes pay for vacation and public holidays. In some countries, there is either a statutory or customary practice to pay or accrue this pay as a separate item. Social security: This includes all standard employers’ costs for benefit programmes created by governments and financed through government bodies or agencies. Mandatory benefits: Includes benefits which employers must, by law or national collective agreements, provide – either through their own or through industry-wide financing mechanisms – and ignores changes yet to be implemented. Voluntary benefits: This is an indication of the average cost of employee benefit plans that employers typically provide in the relevant country. It includes retirement, death, disability, and medical plans. The cost of other benefits is not included – such benefits are not typically provided for all employees, and their cost is relatively minor. The figures are not adjusted for the differences in the cost of living, productivity, or personal tax between countries. It should be noted that the makeup of each country's economy has an effect on the calculation of national average earnings. In some countries, a substantial low-wage sector can often co-exist alongside other high-wage sectors. The national average figures may therefore not always be a meaningful benchmark when looking at a specific employer or industry sector. 94 Table 6.6 Average enterprise size, Candidate Countries and Europe-19, 1995-1999 Country Hungary 1995 9 1999 4 Change 1995-1999 -5 Poland 5 5 0 Slovak Republic 8 8 0 Total Candidate Countries 6 5 -1 EU-19 6 6 0 Source: Observatory for European SMEs 2002:15. 95 References Bilon-Hoefkens, I. – Baldi-Delatte, A. (2004) The economic and labour market characteristics of small and medium businesses from the 90’s until today (LEONARDO Community Vocational Training Action Programme), Nanterre: CNRS – University of Paris 10. Boyko, A. (2005) Employees cost one-third of EU average – competitiveness more than just low wages. The Budapest Times, April 25-My 1, 2005, p. 5. Engels, E. – Stork, W. (2005) National Report on SMEs (LEONARDO Community Vocational Training Action Programme), Luton: Luton Business School. Eurostat Yearbook 2004 (The statistical guide to Europe) Data 1992-2002, Luxembourg: Office of the Official Publications of the European Communities. Facing the Challenge (The Lisbon strategy for growth and employment), Report from the High Level Group chaired by Wim Kok (2004), Luxembourg: Office for Official Publications of the European Communities. Gora, A. 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Román, Z. (2002) Small and medium-sized enterprises in the Hungarian economy, (State of affairs and international comparison), Budapest: Hungarian Central Statistical Office Schienstock, G (2005) From path dependency to path creation: Finland as a case in point. Paper prepared for the 37th World Congress of the International Institute of Sociology, Stockholm, 5-9 July Sienkiewicz, L – Bednarski, M. (2004) The economic and labour market characteristics of small and medium businesses from the 1990’s until today (LEONARDO Community Vocational Training Action Programme), Warsaw: Institute of Labour and Social Studies. Spaepen, L. – Blieck, G. (2004) Statistical overview (LEONARDO Community Vocational Training Action Programme), Brussels: EHSAL. Statistics, (2005) Frankfurt am Main: European Central Bank. Zajac, Š. (2004) The economic and labour market characteristics of small and medium-sized enterprises from the 1990’s onwards (LEONARDO Community Vocational Training Action Programme), Bratislava: Institute of Sociology – Hungarian Academy of Sciences – Budapest Business School. 97 PART III. LEGAL AND ADMINISTRATIVE ENVIRONMENT The aim of this part is to provide a brief overview of the most important issues concerning the legal and administrative regulatory framework of SMEs in the participant countries. This part of the Report consists of two main sections. The first one is built up following the logic of the firms’ life cycle; it concentrates on the foundation, operation, termination and dissolution of companies. The second section surveys the legal and administrative burdens of SMEs concerning the employment and working conditions. 7. General overview of the legal environment of SMEs This part focuses on the regulatory environment of SMEs, since, as we stated before, one of the main competitive advantages of SMEs are their flexibility, though this may be strongly affected by their legal and financial environment. In other words the ability of SMEs to realize their economic and social objectives depends on the regulatory and policy environment within which they operate (ILO 2000). In a rapidly growing economy, the regulatory framework provides a stable and transparent environment for firms; that is, it stimulates investment, creates certainty in economic relations, promotes R&D and innovation, provides efficient product and financial markets and above all facilitates market entry and exit. (Wienert 1997). There is no exact and generally accepted definition of what ‘regulation’ means. Roemer defines it as “when a government exerts control over the activity of individuals and firms” (Roemer 1993). From the point of view of SMEs it may be considered as a means of protecting and assisting small businesses30. This section focuses on the formal regulatory framework concerning creation, operation and dissolution of enterprises and the next sections will concentrate more on the social regulatory mechanism shaping the actors’ behaviour in the SME sectors of the participant countries. As we have stated in the first chapter, the core aim 30 In addition there are approaches that distinguish between ‘regulation’ and ‘reglementation’. In this perspective both concepts are interpreted as the regulatory framework for the behaviour of actors and/or firms, but while ‘regulation’ means such formal rules as laws and other technical (for example financial) regulations, ‘reglementation’ is defined as the entirety of social and cultural norms that influence human behaviour in a society and serve as ‘balancing mechanisms’ in order to maintain the various forms of ‘social reproduction’ (Makó-Simonyi 1992). 98 of the research is to combine the analysis of the formal-institutional environment of SMEs and of the economic and social processes characterising the firms investigated. Regulation of SMEs takes various forms – for various reasons. There hardly any aspects of the operation of firms which are not influenced by regulation. Governments can regulate market participation, production processes and the quality or other parameters of products and services produced in a very different ways. Based on the classification of Quartey (Quartey: 2001) we distinguished three main categories of regulation: economic, social and administrative. (1) Economic or structural regulation is defined as “the tools which are often used by governments in order to influence the allocation of resources with the view to improving the efficiency of markets” (Quartey 2001:8.). It covers the following areas: 1. Restrictions on entry to and exit from markets such as administrative requirements for registering companies, permits and licensing laws, laws and regulations on legal forms of companies, business location and types of activities. 2. Monetary and Credit Policies include inflation and money supply policy, interest rate policy, and requirements on collateral and security, banking and financial intermediation laws. 3. Trade Regulations are the procedures concerning exports and imports. (2) Social regulation refers to social conduct and is a tool used by governments to control the behaviour of firms in order to protect social rights and cohesion. It includes: 1. Health and Safety regulations covering all work place standards: market forces, direct regulations and incentives that aim to increase employees’ safety. 2. Control over labour contracts and employer-employee relationships: These regulations comprise wage policy, labour legislation, the training system and employment issues. Labour regulations affecting SMES can be grouped in three main categories: minimum wages, non-wage compensations and job security guarantees. (3) Administrative regulation is concerned with governments’ efforts to collect, manage and appropriate revenues and property. It includes taxation, patent protection, copyright protection, trademark protection and bankruptcy laws. 99 In this section we focus on the description and comparison of some important elements of the regulatory frameworks presented above. This obviously implies a review of the legislative definitions of SMEs, the legal forms of companies, the administrative requirements, and the procedures and costs of establishing and dissolving firms in the participant countries. There are several theories that question the convergence of national legal systems, stressing that the ‘deep structures of law’ (legal cultures, legal mentalities, etc) remain unique and cannot be transformed from country to country (Teubner 2004). In spite of this, to provide a general overview of the legal environment we use the ‘cross-national’ (comparative) approach in our description. We are presuming ‘functional equivalence’ between the various legal systems of the participant countries, without taking the broader social-institutional context into consideration. 7.1 Definition of SMEs Since the SME sector is a heterogeneous economic and social unit, there is no standard, overall acceptable definition of small firms. According to an ILO study, more than 50 definitions were identified in 75 different countries (Potobsky 1992). The various classifications mainly take ‘statistical’ and economic’ elements into account: the number of employees (size) and the economic performance of firms (turnover, profitability, net worth, etc). The next table provides a brief overview of the most important alternative definitions of SMEs. 100 Table 7.1 Alternative definitions of SMEs Institution Definition Firms with fixed assets (excluding land) less than World Bank since 1976 US$ 250,000 in value are small scale enterprises Firms with less than 50 employees and where at USAID in the 1990s least half the output is sold Large: firms with more than 100 workers Medium: firms with 20 - 99 workers UNIDO's definition for Developing Countries Small: firms with 2 - 99 workers Micro: firms with less than 5 workers Large: firms with more than 500 workers UNIDO's definition for Industrialised Medium: firms with 100 - 499 workers Countries Small: firms with less than 99 workers Medium: 49 - 250 employees and an annual turnover less than EUR 50m and/or an annual balance sheet total less than EUR 43m Small: 10 - 49 employees and an annual turnover European Commision 2003 and/or balance sheet total less than EUR 10m Micro: less than 10 employees and annual turnover and/or balance sheet total less than EUR 2m Source: Quartey 2001:5 and Commission Recommendation of 6 May 2003 101 The alternative definitions vary according to when and in which country they were formulated. The definition of the European Commission in force since 2003 is a recommendation for the central institutions and the member states of the EU. According to this the individual member states regulate the operation of SMEs within the framework of their national legislation. There are countries where special laws concerning SMEs exist (Hungary), while others regulate this issue indirectly within economic laws (Poland, UK).In order to provide a brief overview Table 7.2 presents the various definitions of SMEs in those participant countries where such definitions exist. 102 Table 7.2 Definition of SMEs in the participant countries, 2005 Country Sizecategory Belgium Medium France 0-9 SME less than 250 less than EUR 40m less than EUR 27m 49 -250 less than EUR 50m less than EUR 43m Small: 10 -59 less than EUR 10m less than EUR 10m Micro: 0-9 10 – 49 0-9 Medium 50 – 250 Slovakia Medium less than EUR 2m 50 – 249 Micro Small EU 50-249 Micro Small UK Annual balance sheet total 10-49 Hungary Medium Spain Annual turnover Small Germany Medium: Poland Total stuff number less than 50 Less than HUF HUF equivalent to equivalent to EUR 50m EUR 43m HUF equivalent to HUF equivalent to EUR 10m EUR 10m HUF equivalent to EUR 2m PLN equivalent of PLN equivalent of EUR 40m EUR 27m PLN equivalent of PLN equivalent of EUR 7m EUR 5m 50 – 249 Small 10-49 Micro 0-9* Medium 50-249 Small 10-49 Micro 0-9 Medium 50 – 250 less than £11.2m less than £5.6m Small less than 50 less than £2.8m less than £1.4m Medium 49 -250 less than EUR 50m less than EUR 43m Small 10 -59 less than EUR 10m less than EUR 10m Micro 0-9 less than EUR 2m Source: LEONARDO Project Research Reports *Except in the mining, electricity, manufacturing an construction sector 103 The EU-25 member countries traditionally had their own definitions of SMEs; for instance Germany had a limit of 500 employees, while in Belgium it is 100. There is a clear intention within the EU to standardise the various national legislations on SMEs. As can be seen from the data presented above, some of the participant countries harmonised their legislation on the definition of small businesses in line with the EU recommendations (Germany, Hungary), while for others it remained within the framework of national traditions (Poland, UK). Besides the number of employees and the economic performance the EU Recommendation takes the so-called independence or autonomy criterion into account, which is connected to the ownership-structure of SMEs (See ANNEX III.1). The EU terminology distinguishes “autonomous enterprises”, “partner enterprises” and “linked enterprises” according the extent of independence enjoyed by enterprises. On 1 January 2005, a new common European definition of SMEs came into force. It raises the financial limits at which an enterprise ceases to qualify as an SME, and introduces new exceptions to the requirements for autonomy (see more details in Annex III.1). 7.2 Legislative/administrative procedures and costs of entry As we have mentioned before, the regulatory environment has a crucial impact on both establishing and operating firms. On one hand, government regulation ensures a stable and calculable business environment, but on the other hand, a too high financial, administrative and social cost of bureaucratic burdens may act as barrier for the dynamics of operating SMEs. Table 7.3 presents the procedures and costs of establishing new enterprises in the participant countries. 104 Table 7.3 Entry procedures and costs in the participant countries, average 1998-99 (without Slovakia) Country Number of entry Entry cost (% of per capita procedures GDP) Belgium 8 9.98 France 15 14.30 Germany 10 15.69 Hungary 8 85.87 Poland 11 25.46 Spain 11 17.30 UK 5 1.43 Western Europe 8.85 15.50 Transition countries 10.29 28.15 All countries 9.35 19.93 Averages Source: Klapper – Laeven – Rajan 2004:40. Both costs and the number of administrative procedures show a different picture in the various countries. There is a clear difference between the EU-15 and New Member States in terms of the administrative burdens placed on enterprises. The average number of bureaucratic processes and the average cost of establishing a company are lower in the western part of Europe than in the transition countries. The two endpoints of the scale are the United Kingdom with the lowest entry costs, and Hungary the most ‘expensive’ country. The diversity of entry costs in European countries draws attention to another aspect of this issue: in the globalising economic space it is not just the ‘traditional’ actors who compete, but also national governments, who compete in order to ensure a favourable regulatory environment for motivating both foreign and domestic investments. Concerning the issues presented above there are two major dimensions of the national regulatory framework: stability and complexity. Frequent changes in regulations can cause great uncertainty, which makes it difficult for firms to make long-term decisions about entering markets, choosing production technologies, or hiring and training employees. On the other hand, an extremely complex regulatory environment may raise the entry and operational 105 costs of enterprises dramatically. In the last decade a growing number of countries have been focusing on reducing the requirements for business registration and simplifying the administrative burdens of enterprises (‘deregulation’).This may involve using information technologies that allows on-line processing of regulatory approvals or the creation of ‘oneshop-stop’ systems (World Bank 2005). 106 Box. 7.1 One-stop shops – or one-more-stop shops? In many countries firms have to receive approvals from a range of different agencies before they can start operating: one to register the business, another to register for taxes, another to get environmental approvals, another for health and safety clearances, and so on. To reduce this burden some governments have established ‘one-stop shops’ where firms can find all the information and complete all the regulatory procedures that they need to start operating a business in a given jurisdiction. One approach would be to give a single agency the power to grant all licenses, permits, approvals, and clearances necessary for a new firm to start operating. In practice this is difficult. Existing ministries and agencies often resist surrendering their powers to a new agency. Moreover, to the extent that approvals are a response to a valid policy concern, the one-stop shop would need to duplicate expertise and facilities elsewhere in the government. Of course, if the approvals do not meet valid policy objectives, the procedures could simply be eliminated. Because of these considerations, most one-stop shops have narrower mandates, with authority to grant some approvals and provide assistance on others. For approvals that remain the responsibility of other agencies, the one-stop shops may house staff from the relevant agencies or simply pass the applications on to them. Even when the staff from other agencies that are housed at the one-stop shop are unable to approve the application themselves, they can often facilitate the approval process. The Tanzania Investment Center houses nine senior officials from other ministries, and normally manages to turn around applications within a few days. The rapid turnaround is due in part to a ‘no objection’ provision written into the investment code — unless a ministry objects within 14 days, the Center is entitled to approve the application. This approach has been less successful when the lines of authority are not clearly drawn. After being set up in 1987, the One-Stop Action Center in the Philippines housed representatives from seven agencies who were responsible for providing information to applicants and acting on some applications. Lack of effective agency representatives — and the non-reporting of some representatives to the Center led to poor results, requiring the government to reorganize the centre in the late 1990s. When agencies lack authority to grant all necessary approvals, it is important that they still add value to the process and do not just constitute an additional regulatory burden. In Thailand the Investment Services Center could issue establishment licenses for nonpolluting activities, but factories still had to get permission from the Ministry of Industry before production could actually start. To avoid delays later in the process, many firms preferred to obtain the necessary licenses directly from the ministry from the outset. One-stop shops with narrower mandates have sometimes accelerated the process of gaining specific approvals. For example, by shifting from a pre-auditing to a post-verification system, the One-Stop Service Center for Visas and Work Permits in Thailand reduced the time it took foreign firms to get visas for foreign workers from about 45 days to just 3 hours. Source: World Bank 2005 In the following section we provide a general overview of the most important legal issues concerning the establishment of an SME in the participant countries. 107 7.3 Legal forms of business entities and laws concerning SMEs: types of registered companies There are various forms of registered companies and it is possible to classify them in several ways. The individual legal forms of companies vary country by country but there are some common viewpoints that can be used in the classification. In what follows there will be three main characteristics of firms applied: the liability of the members, the nature of the company and the minimum required capital. By liability we usually mean that “the liability of the members is limited to the amount, if any, unpaid on their shares. Once a members’ share is fully paid, then his liability to the company on them ceases, and he is not liable to make any contribution to the company’s assets in respect of the shares in event of the company being wound up. The limited liability company is the classic vehicle into which the armchair investor, who does not wish to have a direct involvement in the day-to-day running of the enterprise, may apply his funds safe in the knowledge that his liability to the company will not exceed the amount of his investment.” (Goldenberg 1999:7) On the other hand “an unlimited liability company is one which does not have any limitation on the contribution which can be called for from members to meet liabilities of the company. The members’ liability will arise if the company is wound up and has an excess of liabilities over assets. (…) Such company can reduce its share capital without the sanction of the court.” (Goldenberg 1999:8) Concerning the nature of the company, company law makes a distinction between companies with and without legal personality. If a registered company is a legal person in its own right it means that the company itself is distinct from its officers and members. “The fact that the company has a separate existence from its directors and shareholders has important consequences. The feature of corporate existence enables the company to own property, to continue in existence despite changes in ownership and, most importantly, to keep the liability of the company separate from that of its members.” (Goldenberg 1997:14) In contrast to this the legal capacity of companies without legal personality is limited; for example these organisations cannot carry out activities that only legal persons are permitted to do. In addition, in these cases the property of the company is not distinct from that of its members, who carry unlimited liability. Concerning the third criterion of classification the forms taken 108 by individual companies vary according to the number of members and the required minimum nominal share capital of the company. In the following, based on the papers contributed by the Leonardo consortium members, we provide an overview about the special laws on SMEs in the participant countries. 7.3.1 Belgium Belgian company law recognises the commercial company in various forms. The most common forms commercial companies can take are: – the Company limited by shares (S.A./N.V.), – the Private Limited Liability Company (S.P.R.L./B.V.B.A.), – the Co-operative company, – the European Economic Interest Grouping. Required minimum initial capital Company Limited by Shares The minimum capital requirements and the minimum amount paid-up depend on the form the subsidiary will take. In the case of a Company Limited by Shares, the minimum share capital of 61,500 EUR must be fully subscribed and fully paid up. The share capital can also be subscribed in kind, but this requires a valuation report from an authorised auditor. The Company Limited by Shares requires a minimum of two shareholders, who may be individuals or legal entities (Belgian or foreign). The total number of directors in the hands of the Board of Directors constitutes all the powers of the daily management of the company. This body appoints one or several statutory auditors, who must review annually the financial position of the company. The General Meeting shall appoint at least three directors. These directors do not have to be shareholders. There are also no residence or nationality requirements. The day-to-day management of the company's affairs may be delegated by the Board to one or more directors or even to one or more persons who are not on the Board, such as managers, supervisors or other agents. The term of office they are granted by the General 109 Meeting may not exceed six years. The directors may be re-elected by the General Meeting but also dismissed by it at anytime and without justification. Private Limited Liability Company One or more persons who are responsible only for the assets they brought into the business form the Private Limited Liability Company. The shares are also transferable but under certain specific conditions. The minimum capital amounts to 18,600 EUR and a third (6,200 EUR) of it must be fully subscribed and paid up. This form of company admits only one director. The Economic Interest Grouping These are undertakings with incomplete legal personality that offer companies the possibility of founding a legally independent entity for co-operation, in order to facilitate, rationalise and develop their economic activities. The collaboratory relationship must take account of the economic activity of the member companies and should act as a support (for example joint accounting or canvassing). This type of association cannot be used to found a new business or regroup all the activities of the members. The main difference between these legal forms is that an EEIG groups entities from different Member States, which, in principle, is not the case for the EIG. The EEIG and the EIG are fiscally transparent: as concerns taxation of income, they are considered not to have legal personality, so that the results of these economic groupings are exclusively taxable to the members as profits or advantages. This does not prevent the EEIG and the EIG from maintaining their legal personality to carry out their other tax obligations (withholding and paying professional withholding tax). Foreign companies that are members of a Belgian resident EIG could be liable in Belgium to the nonresident corporate income tax if their activities in Belgium are regarded as a permanent establishment. This form of company can be constituted by a private document. 7.3.2 France French business law defines SMEs as follows: companies employing less than 250 people (in annual full time equivalent) and where either the annual turnover is lower or equal to 40 million euros, or the total earnings do not exceed 27 million euros and which are not 110 held to a total value of 25% or more (capital or voting right) by one or more companies not corresponding to the definition (Agence des PME 2002). Legal forms Sole proprietors (EI) have no legal personality in France and carry unlimited liability. In French company law various company forms are defined: – Limited liability company (SARL), – One-person company with limited liability (EURL), – Limited company (SA), – Simplified joint-stock company (SAS) and one-person simplified joint-stock liability company (SASU), – Partnership limited by shares (SNC). The limited liability company (SARL) can be established with at least two members. The members’ liability for losses is limited to the amount of their contributions to the firm’s property. The minimum required initial capital is 1 EUR. This is a typical company form for some intellectual professions. Since 1985 French law has permitted the creation of a limited liability company with only one member (EURL) and 7,500 EUR as an initial capital, but only as a subsidiary. A limited company (SA) is one which is established by at least two members with limited liability to their contributions and with 37,000 EUR minimum initial capital requirement. The simplified joint-stock company (SAS) and one-person simplified joint-stock company (SASU) have great contractual freedom and a considerable reduction in the legal formalities required. The amount of the required initial capital is in both cases 37,000 EUR. The partnership limited by shares (SNC) is a company established by at least two members with no initial capital and unlimited liability. 7.3.3 Germany The definable borderline between SMEs and LSEs (Large Size Enterprises) can be drawn by two variables: the number of employees and the annual turnover. In Germany SMEs relate to economic aspects as well as to social and psychological characteristics. It includes quantitative and qualitative futures. Deriving the SMEs economic and social functions only 111 from statistics therefore would neglect the fact that SME is an essential force in a dynamic, competitive and market oriented economy. By this "Mittelstand" is not only defined by size patterns but by characteristics like private ownership, freedom in decision making and contracting, individual responsibility of entrepreneurs for the success or failure of the own enterprise. Qualitative Aspects The central (qualitative) characteristic of SMEs focuses at the coherence between enterprise (professional office resp.) and owner. The close connection between a person and an economic unit strongly influences the market behaviour and performance of privately owned SMEs and determines the social and political role of the "Mittelstand". Qualitative factors like identity between ownership and personal responsibility for the enterprise's activities identity of ownership and personal liability for the entrepreneur's and the enterprise's financial situation personal responsibility for the enterprise’s success or failure and personal relationship between employer and employees are responsible for the fact the SME is not only an economic but also an outstanding social factor. Mostly the qualitative criteria dominates the overall enterprise's activities in such a degree that quantitative aspects for example size, sector or market share are of less importance. By these reasons even enterprises exceeding the size-classes of the statistically drawn limit - from a qualitative perspective - in many cases can be regarded as SMEs. To finalise: The qualitative aspects of the "Mittelstand" influence the choice of the legal form of the enterprise as well as its way of financing, innovative behaviour, the number of products or offered services and the managerial attitudes to run the business. Quantitative Aspects Like in many other countries also in Germany a rather pragmatic approach is used in order to estimate and describe the number of enterprises by size-classes or to generate and compare empirical findings. In most cases sector, annual turnover and the number of employees are used as size-indicators.In Germany the EU definition by employment size more and more replaces the traditional definition, at least in public support programs. In May 2003 the European Commission has approved changes to the recommended EU definition of 112 micro, small and medium-sized enterprises which is used to determine eligibility for national SME support schemes and EU-wide SME programs. These changes will apply from 1 January 2005. Legal forms German company law makes a distinction between various company forms. Sole proprietors (Einzelunternemher) have unlimited liability for the financial losses of the entrepreneurship. A company of the civil right (GbR) is a form where initial capital is not stipulated and the members (at least two) are liable with their private assets to an unlimited extent. An open commercial company (OHG) is a company with the same conditions as a GbR but can be chosen only by full-merchants. The partnership company (PartG) is a new legal form for the self employed, who would like to work independently with partners. For occupations where the legal form of a GmbH is impossible or is too costly, a Partnership company is an attractive alternative to co-partnership (GbR). A partnership company is liable with its business assets and the private assets of the partners. Freelancers, whose liability by occupational laws and regulations is limited, must conclude liability insurance. The company must be registered in the Partnership register by the District court. The unlimited partnership (Kommanditgesellschaft – KG) consists of the general partner (Komplementär) and the limited partner (Kommanditist). The general partner has unlimited liability for financial losses but the liability is limited to the amount of his or her contribution. The company forms presented above are not obliged to have a minimum initial capital. In the limited liability company (GmbH) the liability of the company corresponds to the combined value of the share capital of the partners, with a minimum of 25,000 EUR (including real values). If this threshold is reached, a partner has no further liability with his or her private assets. In the German company there is a special form of unlimited partnership: Ltd. & Co. This concerns one KG, where instead of a natural person a GmbH/Ltd is a personally liable partner (Complementary). Therefore, as a result, the liability is limited as with the liability in a Ltd. Company. Usually the partners of the Ltd. company are also simultaneously the Kommanditisten (limited partners) of this company. The level of the asset threshold of the Ltd (Complementary) company and that of the respective Kommanditisten, determines the according jurisdiction and of course the distribution of the profits and losses as well. The Small INC. is a company established by a relatively small number of shareholders with at least 50,000 EUR. The liability corresponds to the amount of the fixed capital. The registered 113 cooperative (EC) has a minimum seven members bound by a written statute. The foundation itself does not need to be certified by a notary. However, a notary certification of the members' signatures is necessary for enrolment into the Company's register (District court). Each cooperative must belong to the corresponding local cooperative association, which is responsible for verifying the business and the economic circumstances of the cooperative. The association supports and advises during the process of foundation as well as in the development of a business plan. A cooperative consists of three bodies: the General Assembly of all members’ representatives, which decides, among other things, the annual conclusion of business, the election of the board members and statute alterations; the Executive, which governs the cooperative independently, and the Board, which controls the activity of the Executive. Each member must draw at least one business share, whose value is fixed in the statute. Each member has one voice, independently of how many company shares he or she drew. The liability of the members is narrowed to the value of the company shares drawn. A public existence foundation support is only possible if the cooperative performs as a profitoriented economizing small or medium-sized undertaking. 7.3.4 Hungary In Hungary there is a specific act concerning SMEs. The first definition of micro-, small and medium-sized enterprises was laid down in the Act XCV of 1999 on Small and Medium-Sized Enterprises and the Promotion of Their Development, effective as of 1 January 2000. This law was replaced by a new Act, the Act XXXIV of 2004 on Small and MediumSized Enterprises and the Promotion of Their Development, passed by Parliament on 26 April 2004 and coming into force as of 1 May 2004. The law defines the SMEs according to their size (number of employees), annual turnover and/or annual balance sheet. The following table illustrates the individual size categories. 114 Table 7.4. Comparative table of the definitions of SMEs in Hungary Size category Total stuff number Annual turnover Annual balance sheet total Micro-enterprise Fewer than 10 HUF equivalent to 2 million € persons Small enterprise Medium-sized enterprise 10 – 49 persons 50 – 249 persons HUF equivalent to HUF equivalent to 10 10 million € million € HUF equivalent to HUF equivalent to 43 50 million € million € Source: Kovács 2004:7. In addition to the elements presented above the so-called independence criterion is included in the definition of SMEs. The independence criterion means that an enterprise shall be considered a small or medium-sized enterprise if the property share of the state, the municipality or companies in the SME (based on equity or voting rights) does not exceed separately and jointly 25%. The SME Act introduced new definitions, such as ‘autonomous enterprises’, ‘partner enterprise’ and ‘linked enterprises’, which involved a substantial reregulation of the previous independence criterion. The property limits presented above do not apply to non-SMEs from 2005. Legal forms of SMEs Act V of 1990 regulates the conditions and requisites of the establishment, operation and disestablishment of sole proprietorships. The sole proprietors respond to the commitments arising out of their activity with unlimited liability. As for the business company forms, in accordance with the Company Act (Act CXLIV of 1997), companies may only be founded in the forms regulated in the Act. These forms include: – limited liability company (korlátolt felelısségő társaság /Kft./) – public limited company/joint stock company or company limited by shares (részvénytársaság /Rt./) – joint enterprise (közös vállalat) – limited partnership (betéti társaság /Bt./) – unlimited partnership/general partnership (közkereseti társaság /Kkt./) 115 These corporate forms (companies) correspond closely to their German and British equivalents. Each of these entities is permitted to be up to 100% foreign-owned or foreigncontrolled. Business associations without legal personality are: unlimited partnerships and limited partnerships. Business associations with legal personality are: joint enterprises, limited liability companies and public limited companies. With the exception of limited liability companies and public limited companies, at least two members are required for the foundation of a business association. Therefore limited liability companies and public limited companies may be founded as single-individual companies as well. Of the corporate forms the limited liability companies and limited partnership are the most popular, the proportion of unlimited partnerships and public limited companies are dwarfed by these dominant forms. Within the framework of the Companies Act and other regulations, members may freely establish the contents of the articles of association – known as the deed of foundation, the memorandum of association or articles of association – in line with the legal formula prescribed for the foundation of a business association. Minimum required initial capital In the case of unlimited partnerships, limited partnerships and joint enterprises no minimum initial capital requirement is imposed. The minimum required initial capital for a limited liability company is HUF 3 million (~12,000 EUR). The cash contribution to the capital must be at least 30% of the initial capital or HUF 1 million (~4,000 EUR) whichever is the greater. The minimum required initial share capital for a public limited company is HUF 20 million (~80,000 EUR), with a minimum contribution in cash of 30% of the issued capital or HUF 10 million (~40,000 EUR). Enterprise foundations in the European Union To establish enterprises in the European Union general rules of the member-countries apply. The rules of the EU in some regulatory areas involve the coordination of membercountries rules. For example, the same rules apply to the maintenance of the trade register, the publication of company-data, and the purchase of companies. 116 Besides the Hungarian legal forms of companies there are three new forms of enterprises: European Economic Interest Groupings (EEIG), European Companies, and European Cooperative Societies. – Members of an EEIG can be entities from member-countries that commonly pursue business activities and have economic independence and registration in accordance with the legal rules of their own countries. The provisions of Act XLIX of 2003 on European General Enterprises came into force after Hungary’s accession to the EU. This kind of legal entity can provide a framework for co-operation between SMEs inside the EU and facilitates co-operation beyond the EU as well. – A European Company is an independent form of company, which can be established in any member-country, by a citizen of any member-country and which can operate in any member-country. It is rather similar to the Hungarian form of joint stock company; its initial capital is 120,000 EUR (app. HUF 30 million). From 8 October 2004 the Decree 2157/2001/EK of the European Council came into force introducing this new form of company. – Regarding the European Cooperative Society certain EU-level decisions have still to be made. Detailed information can be found e.g. on Government Portal, with reference to the foundation, operation and termination of enterprises (www.ekormanyzat.hu), and for further information e.g. the publication of PricewaterhouseCoopers entitled “Doing Business and Investing in Hungary” can be downloaded. The publication gives a general overview of the business and legal environment in Hungary. http://www.pwc.com/extweb/onlineforms.nsf/weblookup/HUENGNoServHungaryPublication sSignUp?opendocument 117 7.3.5 Poland In Poland there is no specific law concerning SMEs. The establishment, operation and disestablishment of SMEs are regulated by the Act on Economic Activity (Act 101 of 1999). The Act defines the SMEs according to the number of employees and the net revenue from the sale of merchandise, products, or services as well as financial operations. A small business is a venture employing fewer than fifty workers that achieves a net revenue from the sale of merchandise, products, or services as well as financial operations no greater than the PLN equivalent of EUR 7,000,000, or whose total assets as of the end of the previous financial year do not exceed the PLN equivalent of EUR 5,000,000. A medium business is a venture employing fewer than 250 workers that achieves a net revenue from the sale of merchandise, products, or services as well as financial operations no greater than the PLN equivalent of EUR 40,000,000, or whose total assets as of the end of the previous financial year do not exceed the PLN equivalent of EUR 27,000,000. Polish law stipulates the independence criterion. A small business cannot be a business if other businesses that are not small businesses - or in the case of medium business, other businesses that are not small or medium businesses - hold: – more than 25% of the equity, shares, or stock in the business; – the right to more than a 25% share in profits of the business; or – more than 25% of votes at the business’s general assembly of shareholders (stockholders). Legal forms and minimum initial capital requirements In Poland a business may be a private individual, corporate entity, or a company subject to commercial law, but not endowed with corporate entity status. Civil partnerships are also considered businesses within the scope of their economic activity. The various possible forms include the conducting of economic activity as a private individual, a civil partnership, a cooperative, and various forms of commercial companies such as a partnership, 118 a general partnership, a limited partnership, a mixed joint–stock and limited company, a limited liability company, and a joint–stock company. In the case of commercial companies, capital requirements create certain restrictions. The law defines the minimal level of start–up capital only in the case of limited liability companies and joint–stock companies, which amounts to PLN 50,000 and PLN 500,000, respectively. In all of the above–specified organizational–legal forms there is an obligation to record an entry in the National Court Register (KRS), which also serves as a register of businesses. 7.3.6 Slovakia In the Slovak Republic a special legal regulation for SMEs does not exist. The status of entrepreneurs, their mutual obligations as well as other issues relating to their business activities (e.g. the Companies Register and competition issues) are governed and regulated in the Commercial Code (Act No. 513/1991 Coll. as amended) and Act No. 455/1991 Coll. on Business Licensing and Self-Employment Services as amended (Business Licensing Act). This Act governs and regulates the status of entrepreneurs and business entities, and contractual relations as well as other relations that arise in the course of carrying out business activities. The Parliamentary Act No. 231/1999 Coll. on State Aid defines the SMEs according to the number of employees, the annual turnover and the annual balance sheet. Companies are categorised into small (0-49 employees), medium (50-249 employees) and large (250 and more employees) enterprises. Legal forms In the Slovak Republic Act No. 455/1991 governs and regulates the requirements regarding the establishment and operation of sole proprietorships. A sole proprietorship is defined as a permanent lawful active involvement in the management and operating of a business in one’s own name, at one’s own responsibility with a view to generating profits and under the terms and conditions laid down in this Act. In Slovak business law there are four practical forms of corporations: general partnerships (1,12% of SMEs in total), limited partnerships (0,20%), limited liability companies (90,60%) and joint-stock companies (6,14%). A cooperative that is a legal entity is 119 also classified as a corporation. As from May 2004, in addition to standard corporate forms (Ltd, plc, etc.) Slovak entrepreneurs may also set up the so-called ‘European’ corporations. The Amendment to the Commercial Code passed by the Slovak Parliament enables the establishment of European economic interest groupings, European public liability companies and European associations. European legal forms will facilitate co-operation at the European level ideally suited to small and medium-sized enterprises. It is a compromise between the community and national interests and brings better mobility to enterprises. 7.3.7 Spain In Spanish business law there is no specific Act regulating SMEs. The establishment of companies is regulated by the following Laws and Regulations: – Revised Text of Corporate Law (1989), – Limited Liability Company Law (1995), – Law on Income of Individuals (1998), – Cooperative Enterprise Law (1999), – Commerce Code, – Civil Code. Legal forms The Spanish laws define the requirements for establishing and operating sole proprietorships. A sole proprietorship is described as an individual entrepreneurship with unlimited liability and no minimum initial capital requirement. Concerning the other business entities the following company forms are distinguished in Spanish law: – Joint property entity, – General Partnership, – Limited liability company (LLC), – Limited Liability Company New Enterprise, – Public Limited Company, – Limited Partnership with shares, – Employee-owned Company, 120 – Cooperative, – Reciprocal Guarantee Company, – Venture Capital Company. The joint property entity and the general partnership are company forms with unlimited liability, no initial capital requirements and with at least two members. The limited liability company is one which must have at least one member with limited liability and an amount of 3,005 EUR as an initial capital. In the case of new limited companies the law limits the number of members to five persons. The limited partnership is a company with at least two members and at least 60,000 EUR initial capitals. Liability is unlimited for the general partner and limited for the others. The foundation of the public limited company requires at least 60,000 EUR and its members carry limited liability. 7.3.8 United Kingdom In the United Kingdom the Companies Acts 1985 and 1989 regulate the establishing and operating of business companies. In British commercial law SMEs are defined by the number of employees, the annual turnover and net assets. A small company is one which, for a financial year, satisfies at least two of the following conditions: – a turnover of not more than £2.8m, – net assets, as disclosed on the balance sheet, of not more than £1.4m, – the average number of persons employed during the year is not greater than 50. A medium-sized company is one which, in a financial year, satisfies at least two of the following conditions: – a turnover of not more than £11.2m, – net assets, as disclosed on the balance sheet, of not more than £5.6m, – the average number of persons employed during the year is not greater than 250. British company law differentiates various company forms with regard to particular matters, such as the distribution and return of capital. In what follows we try to provide a brief summary of the logic of how British law classifies companies and of the most popular forms of company in order to help understand the regulatory background. 121 Public companies A public company is a company having the liability of its members limited by shares, or limited by guarantee and having a share capital, with a memorandum of association, which provides that the company is to be public, and for which the requirements as to registration for public companies are as follows: – the name of the company must end with the initials ‘plc’, – the company must have an authorised share capital of at least £50,000 (of which at least £12,500 must actually be paid to the company by its shareholders), and – the company’s memorandum of association (which sets out the company’s constitution) must also comply with the format stipulated for public companies under Companies Regulations 1985. The special significance of public companies is that they are permitted to offer securities to the public. Private companies A company that does not register as public is a private company. The Companies Act is less strict on certain regulatory requirements of private companies, but a private company is not permitted to offer shares to the public. In contrast to public companies, in private companies there is no minimum issued share capital requirement, the minimum number of members and directors is one and there is no age limit applied for directors. According to British company law it is possible to convert from a private company to a public one and vice versa. Companies limited by guarantee Regardless of whether it is public or private, a company limited by guarantee has the liability of its members limited by the memorandum to such an amount as they may undertake to contribute to the assets of the company in the event of its being wound up. Liability by guarantee is commonly used by clubs, associations and charities. Companies limited by shares Companies limited by shares can be either public or private. In these types of companies the liability of members is limited to the amount, if any, unpaid on their shares. 122 These companies are the most common form of company in the UK. This form is mostly used by commercial enterprises. Single member private companies Since 1992 in the UK it is permitted to run private companies limited by either shares or guarantee with only one member. This type of business unit combines the elements of companies and sole proprietorships. Unlimited companies An unlimited company is a company in which the responsibility of the members for the debts of the company is unlimited. Partnership companies A partnership company is one which is limited by shares, where the shares are intended to be held to a substantial extent by or on behalf of its employees. European Economic Interest Groupings In structure the EEIG is a hybrid of a partnership and an unlimited company in that an EEIG registered in the UK will have a separate legal personality as a body corporate while its members will retain unlimited joint and several liability for the debts. The members of an EEIG may be a company, a partnership or a sole trader, or a public body, provided that they are based in the EU and are from at least two member states. Legal forms Following the logic presented above we will outline the basic characteristics of the individual company forms. Concerning British company law there are various legal forms of entrepreneurships. The possible legal structures are listed below: – Sole trader, – Private Limited Company (Ltd), – Partnership, – Public Limited Company (PLC), – Limited Liability Partnership (LLP), – Other (e.g. charity, co-operative). 123 Self-Employment/ Sole Trader To be a sole trader, a partner or a member of a limited liability partnership, an individual must be self-employed and registered as such with the Inland Revenue. This does not mean that individuals cannot also do other work as an employee, but the work that is done for his/her own business must be done on a self-employed basis. Setting up as a selfemployed sole trader is the simplest and quickest way to start a one-person business. There is not much paperwork and no registration fees to pay. Someone who registers as self-employed fulfils these criteria: – present clients with invoices for the work, – works for more than one client, – can hire other people on their own terms, – uses their own tools or equipment for the work, – has to correct unsatisfactory work in their own time and at their own expense. Partnership In a partnership, two or more people share the risks, costs, and responsibilities of being in business. Each partner is self-employed and takes a share of the profits. Usually, each partner shares in the decision-making and is personally responsible for any debts that the business runs up. Unlike a limited company, a partnership has no legal existence distinct from the partners themselves. If one of the partners resigns, dies or goes bankrupt, the partnership must be dissolved. To solve this problem a legally binding partnership agreement can be signed. To draw this up a solicitor is needed. A partnership is a relatively simple and flexible way for two or more people to own and run a business together. But, there is no protection if the business fails. The members of a partnership normally share in both the responsibilities of running the business and the profits or losses that it makes. Their precise rights and responsibilities will depend on what type of partner they are and additional agreements. There are three main types of partner, each of which has different rights and responsibilities: General partners General partners invest in the business, take part in running it and share in its profits. Each general partner is fully liable for any debts that the partnership may have. This means that they could lose more than their initial investment in the business if it runs into trouble, and 124 that their personal assets could be at risk. Every partnership must have at least one general partner. Sleeping partners (dormant partners) Sleeping partners invest money in the business and share in its profits, but do not take part in running it. Like general partners, they are fully liable for the partnership's debts. Companies Companies can be members of a partnership. If so, they have the same rights and responsibilities within the partnership as other partners, but they also have some additional tax matters and reporting obligations. They must pay corporation tax on their profits from the partnership, and should include the profits on their self-assessment return for corporation tax. Partnerships whose members are all companies have to prepare ‘partnership accounts’ and send these to Companies House each year. A deed of partnership is a legally binding agreement between the partners that are setting up in business together. It describes how the partnership will be run and sets out the rights and duties of the partners themselves. It is not necessary to have a deed of partnership in order to set up a partnership, but it is important, as it will help to avoid misunderstandings and disputes between partners in the future. If the partnership does not have a deed, it will be governed by the terms of the Partnership Act 1890. However, it does not offer solutions to many of the problems that can arise and may not suit the way that an individual and his/her partners want to work together. The deed will usually set out: – the amount of capital that each partner is to contribute to the business, – the way in which partners will share profits, and whether any of the partners should be paid a salary, – working arrangements, such as how much time each partner should contribute to the business, – changes to the partnership, such as how new partners can be appointed and what happens if a partner dies or wishes to leave the partnership. 125 A limited partnership is any partnership that includes one or more limited partners amongst its members. It is not the same as a limited liability partnership. The limited partners’ responsibility to pay the partnership’s debts is limited to the amount that they have invested in the company. But, if they withdraw any of their investment or take part in the management of the partnership, they lose this protection. Setting up a limited partnership brings many obligations and is more complicated. A partnership can trade under the names of the partners or it can use another business name. If the trading name does not include the partners’ names, they must be on the business stationery. If there are more than 20 partners then the business stationery does not have to list them, but it must show the address of the partnership’s principal place of business. As an ongoing business, the partnership will have many other legal and tax obligations to bear in mind that will be important during future changes. Limited Liability Partnership (LLP) A limited liability partnership (LLP) is similar to an ordinary partnership, in that a number of individuals or limited companies share in the risks, costs, responsibilities and profits of the business. The difference from a normal partnership is that liability is limited to the amount of money they have invested in the business and to any personal guarantees they have given to raise finance. This means that members have some protection if the business runs into trouble. LLPs are more complicated to set up and run than ordinary partnerships, as they have to meet many of the same requirements as limited companies. Before starting a LLP advice from a solicitor or agent should be obtained. Two partners must be ‘designated’ members, on whom the law places extra responsibilities. They have to ensure that the LLP meets various legal obligations. These include making sure that the annual accounts and returns are properly signed and delivered to Companies House. They are also responsible for appointing auditors if necessary, and they act for the LLP if it is wound up or dissolved. Designated members are legally accountable if they fail to carry out their duties properly. If the LLP reduces in number and there are fewer than two designated members then every member is deemed to be a designated member. If the LLP does not specify any designated members when it registers, then all its members will be treated as such. 126 Social Enterprise A social enterprise is a business with primarily social objectives whose surpluses are principally reinvested for that purpose in the business or in the community, rather than being driven by the need to maximise profit for shareholders and owners. They are businesses distinguished by their social aims. Examples of social aims are job creation and training, providing community services and ‘fair trade’ with developing countries. There are many different types of social enterprises, including community development trusts, housing associations, worker-owned co-operatives and leisure centres. Social enterprises may take a number of different business structures - companies limited by guarantee, companies limited by shares and industrial and provident societies are the most usual. From 2005, a new trading form, the Community Interest Company or CIC, will be introduced. This will provide social enterprises with the flexibility of the company form. 7.4 Enterprise foundation, company registration The aim of this section is to provide a brief overview of the most important administrative burdens concerning the establishment of companies in the participant countries. Another important goal is to compare and evaluate the basic conditions and requisites of company registration in terms of complexity and simplicity, which we have referred to in the introduction to this chapter. 7.4.1 Belgium Establishing a subsidiary in Belgium A subsidiary in the form of a company organised under Belgian law is endowed with legal personality and hence forms a legal entity distinct from its parent. In Belgium a new subsidiary must be incorporated by public notary deed and a preliminary financial plan for a 2-year period must also be supplied. The articles of association and all documents regarding the appointment of the directors and auditors must be filed with the Court of Commerce and must be published in the 127 Belgian Official Gazette within fifteen days. The language of the documents is either French or Dutch depending on the region in which the business will be located. The setting up costs are made up of: – the notary fees which are calculated as a decreasing percentage on the subscribed capital, – the registration tax of 0.5% on the subscribed capital, – the costs of publication in the Official Gazette. The subsidiary must be registered with the local Trade Register and must also apply for a VAT number (the latter does not entail any additional costs). Establishing a branch Unlike a subsidiary, a branch, although it may constitute an economic entity separate from the head office of the foreign company, is not endowed with a distinct legal personality, but is part of a legal entity of that foreign company. As for the formalities of incorporation, the foreign-registered company must file, with the Court of Commerce, a copy of its articles of association, together with its resolution to set up a Belgian branch and the name of the manager or chief executive of the branch and the powers to be vested in him/her as legal representative of the company in Belgium. The main costs are: – the fee for the official translation into either French or Dutch of the articles of incorporation and the by-laws of the parent company, – the fee for publication in the Belgian Official Gazette. The financial statements of the foreign company (annual accounts and consolidated annual accounts) have to be translated and filed with the National Bank of Belgium. The branch must be registered with the local Trade Register and must also apply for a VAT number (the latter does not entail any additional costs). 128 7.4.2 France31 Formalities for international investors in France The current French regulations require international investors to complete the following formalities: – File a statistical return with a credit institution for transactions in which nonresidents acquire more than 10% of the equity or voting rights in a resident company, – File an administrative return with the Ministry of the Economy (Treasury Directorate) for investments that create new companies or result in the acquisition of an equity interest in a French company involving more than a third of its shares or voting rights, if the investment is greater than 1.5 million EUR. – Request prior authorization from the Ministry of the Economy (Treasury Directorate) for investments relating to national defence, weapons and explosives or investments likely to affect public order and safety or create serious public health risks. Establishing companies The first step in establishing a company is to ensure it is entered in the company register (Registre du Commerce et des Sociétés). The introduction of a one-stop service has greatly simplified the administrative formalities for setting up businesses. One-stop shop Since the so-called ‘one-stop shop’ system has been introduced, all of the formal duties of the company registration process can be arranged at just one place: the Centre de Formalités des Entreprises (CFE). The CFE takes charge of all documents required to establish, change or terminate companies and delivers them to the relevant authorities: – The Commercial Court Clerk's Office which issues, free of charge, a Business Creation Certificate, and then issues the 'K-bis' register extract, when the company has been registered. 31 The description of the French system is based on the following review: Doing business in France. Invest in France Agency (IFA) – 2004. www.investinfrance.org 129 – The French National Statistics Institute (INSEE) which determines the relevant activity code (APE) for the company and issues SIREN (company identification) and SIRET (local unit identification) numbers required for recruiting staff. – The tax authorities (tax office) and social security agencies, including URSSAF (Union de Recouvrement des cotisations de Sécurité Sociale et d'Allocations Familiales), which collects payroll taxes. (IFA, p. 7.) The registration application form (the ‘MO’ form) and the list of documents to be translated into French and submitted are available at the Business Formalities Center. After filling all application forms it takes about two weeks for a company to be recorded in the company register (RCS). During the registration process the legal representative of the company can use the Business Creation Certificate for dealings with the authorities and public and private sector organizations (e.g. accessing the new company’s bank accounts). The administrative procedure costs about 60 EUR, plus the cost of publishing a notice in the legal gazette (approximately 200 EUR). There are some formalities that the Business Formalities Center does not handle: – Applications for authorization to engage in regulated professions, professional cards (sales representatives), licenses or registration with professional associations for lawyers, accountants, architects, physicians, etc. – Proof of address – Formalities to register trade names and brands with France's National Industrial Property Institute (INPI), – Registering internet domain names ending in '.fr' with the French Internet Names and Cooperation Association (AFNIC), – Registration of the company with an insurance center, – Registration with an employee retirement plan (must be done within three months of registration). (IFA, p. 8.) Formalities relating to hiring employees must be completed with the Union de Recouvrement de Sécurité Sociale et d'Allocations Familiales (URSSAF). 130 Industrial property rights French industrial property laws provide protection for patents, trademarks, models and designs. France's National Industrial Property Institute (INPI) is the core of the French protection system, and filings with it are the starting point for patent and trademark protection. Industrial property rights entitle patent holders to a monopoly on use for 20 years. Trademarks are valid for 10 years and can be renewed indefinitely. Models and designs are protected for 25 years (IFA, p. 7.). 7.4.3 Germany Establishing companies In Germany every commercial business must be declared to the responsible Trade office (local Council offices, community offices). A personal identification card as well as passport are necessary for this, as well as special authorizations and proof (for example Handwerkskarte) concessions etc. are also possible. ‘Free’ occupations (for example doctors, architects, tax advisors, lawyers, artists, authors) scientists, country- and forestry entrepreneurs do not need to be declared to the Trade Office. With the trade registration, the following authorities are, by law, informed automatically: – The tax office, – The Chamber of Crafts (for craft occupations) – Trade Union, – The Industry- and Chamber of Commerce, – The Regional Statistics Office, – The Commercial Register Court. A company, in the sense of the Code of Commercial law (HGB), must be registered at the Register of Companies at the responsible District court and this enrolment must be certified by a notary. After being registered the tax office gives a tax number. On a questionnaire, the entrepreneur(s) must answer various questions about future turnover and profits. 131 If the entrepreneurship has employees it must be registered at the regional or local employment office under a business number. Even if taking over an already existing company the entrepreneur must apply for a new business number. During the establishing process the Health Insurance Company/Ersatzkasse-Substitute Company/Pension Funds must be informed about the employees of the company. Then the health insurance company provides a registration number. Permits and licences In Germany for some industries, there is a requirement for special authorization. A craft business can only be run by someone who has passed a masters exam. However, the masters exam can be replaced by an exceptional approval (§ 8 craft order). Only people who are registered in the craft by the locally responsible Chamber of Crafts are allowed to run an independent craft business. All essential activities that constitute the core elements of a craft's business have to be registered. An exception to this is the so called ‘craft-similar’ occupations. In the case of industrial activities installations with particular environmental impacts must be approved under the Bundes-Immissionsschutzgesetz (The Federal Emission Protection Law). In the retailing sector for different trade areas, special expertise proofs are necessary (milk, drugs etc.). In operating hotels and restaurants a special permission is required from the Trade office, after a one-day instruction course with the responsible IHK (Chamber). For the commercial transportation of passengers in buses, rental cars and taxis compulsory authorization is required. Permission is granted by the responsible trade office as well as by the government presidency. For a further group of industries, special permission is also necessary (i.e. a check on personal and economic reliability by the trade office): – To position game appliances with an opportunity for profit, other games events with opportunities for profit, game halls, – Real estate brokers, installation mediators, builders and construction advisors, – Auctioneers, – Deposit mediators and deposit distributors, – Driving schools, – Heavy goods traffic etc. 132 Freelance/Freiberufler Anyone counting as ‘regulated’ self-employed (for example lawyers, doctors or tax advisors), needs certain permissions in order to become independent. For the ‘non-regulated’ self employed (for example artists, authors, and scientists) no particular authorization is required. 7.4.4 Hungary Establishing companies In Hungary, since 16 June 1998, the law distinguishes between the procedures to be applied in the case of organisations without legal personality and those applicable in the case of legal entities. The time and cost requirements of registration depend on this distinction. In the case of organisations without legal personality, the Court of Registration carries out only format type checks in which case the processing time may not exceed 30 days (not including the time required for supplying details not submitted with the original application). In the case of legal entities, in addition to content review the total processing time may be up to 60 days. Legal representation is a mandatory requirement in the registration process; the entities are legally established from the day they are recorded in the trade register. In addition to making available the minimum equity required for the foundation of the business, a fee for publication and the procedural charge also have to be paid. The amounts of these are specified as percentages of the founding equity. For instance, the costs of the foundation of a limited partnership may, depending on the costs charged by the lawyer for his or her services, vary between HUF 80,000 (~320 EUR) and 100,000 (~400 EUR), including duties and the costs of the forms to be used. In the case of a limited liability company the costs are between HUF 200,000 (~800 EUR) and 250,000 (~1000 EUR), above the HUF 3 million (~12,000 EUR) initial capital. 133 The duties payable on certain Court of Registration procedures – under Act XCIII of 1990 on Duties – changed from January 2004. Until 31 December 2003 this duty was equal to 2% of the initial capital. Thus, − a legal entity had to pay a minimum of HUF 60,000 (~240 EUR) and a maximum of HUF 600,000 (~2400 EUR); − business entities without legal personality and companies that cannot be classified in the previous category, at least HUF 20,000 (~80 EUR) and not more than HUF 200,000 (~800 EUR); − a company without initial assets, HUF 15,000 (~60 EUR); − the Hungarian business premises of a company with a registered seat abroad, HUF 250,000 (~1000 EUR); and − the direct commercial representation of a foreign company, HUF 150,000 (~600 EUR). From 1 January 2004 the modification of the law ceased the payment of duty on individual company procedures calculated as a percentage of the subscribed capital, and the liability regarding duties payable was stipulated as by lots depending on the legal form of enterprises. The introduction of the modification was necessary in order to avoid the application of the EU-guidelines on duty on capital. In accordance with these guidelines, if common public charge has to be paid as a percentage of subscribed capital, the duties payable should be introduced for other transactions as well. At present the amounts of duties payable are as follows: − in the case of a public joint stock company duty payable is HUF 600,000 (~2400 EUR), − in that of private joint stock company and limited liability company it is HUF 80,000 (~320 EUR), − in the case of corporations with legal entity, which do not belong to the abovementioned categories, it is HUF 100,000 (~400 EUR), − for partnerships without legal entity it is HUF 50,000 (~200 EUR), − for a sole trader/one-person firm it is HUF 30,000 (~120 EUR), − in the case of a registration of the Hungarian business premises of a company with a registered seat abroad it is HUF 250,000 (~1000 EUR), 134 − for the registration of the direct commercial representation of a foreign company it is HUF 150,000 (~600 EUR). From 1 September 2005 the request for registration (or the registration of changes) of a limited liability company and a joint stock company can be arranged electronically in accordance with stipulations of Act LXXXI of 2003. We would like to emphasise that beyond the above-mentioned forms, foreign investors can also chose two further legal forms to establish a business in Hungary. These are: direct commercial representation of a foreign company, and Hungarian business premises of a company with a registered seat abroad. If a foreign company works as a direct commercial representation, foreign investors can maintain traditional relations, including support during the negotiations on contracts, advertising and display of products as well as other forms of marketing in the name of the parent company. However, the company is not allowed to pursue business activity. This form is useful when a foreign enterprise would like to become familiar with the local business environment and conditions before investing. The Hungarian business premises of a foreign company are an arrangement in which the entity receives a mandate to pursue traditional business activities independently. Licensing of Activities In Hungary there are numerous activities that enterprises can only pursue in possession of a relevant official authorisation. For sole proprietorships this means that the following items shall be handed in with the application for an entrepreneur’s licence under the law: − a document certifying the qualification provided for by legal regulation if the applicant intends to pursue an activity conditional on a specific qualification as defined under the law, − authorisation of other authorities as specified by legal regulation if the activity is subject to official authorisation according to the relevant legal regulation. If the activity to be pursued by a sole proprietor requires other official authorisation according to the provisions of the relevant legal regulation, it can only be started and pursued in possession of this authorisation. 135 Under the Companies Act, the establishment of a business company may be subject to official authorisation (establishment authorisation) and, furthermore, the law may rule that certain business activities can only be pursued under specific legal forms. For guarantee reasons, such restrictions shall only be announced by statutory-level legal instruments. Such official authorisation is provided for, for example, in the Act on Credit Institutions and Financial Enterprises in the case of establishing credit institutions and financial enterprises. Official (operating) licences needed for pursuing individual activities, on the other hand, may require official authorisation not only at the statutory level, but at a lower one as well. Such provisions apply to diverse branches of business activities, and economic actors need ad hoc information due to the large number of such provisions and their frequent changes. Official (operating) licences required for pursuing an activity shall be acquired by the company itself, in the company’s name, and cannot be submitted to the Court of Registration, unlike the establishment permit. Activities subject to specific qualification requirements shall only be pursued by the business company if has at least one member/employee or person acting on behalf of the company on the basis of a permanent civil law contract concluded with the company and taking part personally in the said activity, who possesses the qualification specified by legal regulation. The existence of the given qualification shall be certified to the authority in charge of licensing or controlling the given activity. Licensing and monitoring tasks are assigned to the competence of organs specified by legal regulation. Territorial transport inspectorates perform official functions relating to taxi drivers’ licences. The Licensing and Public Administration Office of the Ministry of Economy and Transport (from 1 May 2004 the Hungarian Trade Licensing Office) is responsible for licensing/registering the activities listed below – formerly assigned to the competence of commercial chambers – and for related public administration tasks: − registration/control of gas-fitters as indicated in the Act on Gas Supply, − performance of tasks relating to the announcement of qualification as a commercial accommodation/catering facility, − activities relating to guides, travel organisations and the mediation of travel services, 136 − public administration activities relating to certain commercial activities, − official functions relating to the sales of utilisation rights of real property on a time-sharing basis. On the basis of Government Decree No. 4/1997 (I.22.) on the operation of shops and the conditions of pursuing home-trade, traders shall only pursue commercial activity, with specific exceptions, at shops possessing an operating licence. In the terms of the decree traders are as follows (excluding the trade of pharmaceuticals and therapeutical equipment): business organisations engaged in retail and wholesale, in hotels and restaurants, in vehicle trading, fuel trading and in rental activities (together commercial); Hungarian business premises of a company with a registered seat abroad, and producers who sell goods produced by themselves in stores. The said licence shall be requested from the notary of the settlement competent at the location of the shop. Several special authorities may co-operate in issuing the licence: the National Public Health and Medical Officers’ Service, the veterinary and food control stations, the plant health and soil protection station, the fire, environmental protection and building departments, the transport inspectorate or the police headquarters competent on the given territory. The Chamber System It is a speciality of the Hungarian chamber system that mandatory membership was introduced in 1994, and then abolished in 1998. Under Act CXXI of 1999 on the Economic Chambers, from 1 November 2000 economic chambers, that is, chambers of commerce and industry, and agrarian chambers, operate as public bodies on the basis of voluntary membership, established by election by the business organisations concerned. The voluntary chambers have a higher proportion of medium-sized and large enterprises than small ones, but in spite of this, many micro- and small enterprises take part in the activity of chambers. The Hungarian Chamber of Commerce and Industry (MKIK) had more than 42,000 voluntary members at the end of 2003, of which the Budapest Chamber of Industry and Commerce (BKIK) was the greatest with 7,680 members, followed by Pest County Chambers with 5,335 members. The economic weight of the members is characterised by the fact that the enterprises concerned produce nearly 60% of Hungarian GDP. 137 Currently, separate chambers of commerce and industry are operating in the capital, at the 19 county seats, and in Sopron, Dunaújváros and Nagykanizsa, in which commercial, industrial and artisan sections were formed. It is possible to create a maximum of 12 chamber departments per section. In the network more than 500 experts are at work. The membership fees, their calculation and manner of payment are specified in the statutes of the economic chambers. The membership fee regime of the Budapest Chamber of Industry and Commerce (BKIK) is as follows: the fee corresponds to 0.6 thousandth of the corrected net sales revenue (the business tax base) of the previous year, with the proviso that the minimum amount is HUF 10,000 (~40 EUR) and the maximum is HUF 930,000 (~3,720 EUR). The membership fee can be paid in two instalments. Upon entry to BKIK, a ‘one-off registration fee’ (HUF 10,000 ~40 EUR) is to be paid, but for micro-enterprises, sole proprietors and starting companies, this already covers the membership fee for the given year. 7.4.5 Poland Establishing companies In Poland the first step on the road to establishing an enterprise is to procure a certificate of entry into the register of economic activity. The body with responsibility for keeping such records is the rural municipality manager (wójt) or town or city mayor. Obligations connected with registration consist of the filing of a notice of intent to conduct economic activity by the business, and registration of the economic activity in line with the notice. The appropriate office then issues a certificate confirming entry into the records. There is a treasury fee for making an entry into the register which amounts to PLN 30 (~7,5 EUR). All businesses entered into the register of economic activity (the court register) are obliged to file an application for entry into the business register. This application is not subject to court fees. A fee of PLN 150 (~37.5 EUR) is collected for registration in the business register of a private individual; registration of businesses that are not private individuals requires the payment of PLN 1,000 (~250 EUR). Entry into the register of businesses that are not private individuals requires an announcement in the Monitor Sądowy i Gospodarczy (Court and Business Monitor). The cost of such an announcement of entry into the business register is PLN 500 (~125 EUR). 138 Procuring the RECON number Each business is obliged to have an identification number with the Official Domestic Register of Entities of the National Economy and to use that number in submitting information used for statistical purposes. The Official Domestic Register of Entities of the National Economy encompasses corporate entities, organizational entities that do not have corporate entity status, and private individuals conducting economic activity, as well as their local units. This register is managed by the President of the Central Statistical Office (GUS) in a computerized manner and is referred to by the acronym REGON. Notification of the Statistical Office must be made within fourteen days as of receipt of the decision regarding entry into the business register. The certificate regarding the issue of the REGON identification number to the entity is made free of charge, usually immediately. Procuring the NIP number Being taxpayers from the point of view of tax regulations, businesses are obliged to register and receive the NIP taxpayer identification number. Registration is conducted by the tax authority. During registration of the entity, the Treasury Office determines the form of taxation, the manner of managing tax records, and registration with respect to the tax on goods and services (VAT), and excise tax. In cases in which the business is a private individual residing within the area of operation of a Treasury Office other than the one where he/she conducts his/her economic activity, applications must be filed with both offices. Such a person will make personal income tax settlements through the Treasury Office of his/her place of residence and VAT settlement through the Treasury Office with jurisdiction over the location of the economic activity. The treasury fee for confirming the filing for VAT registration and excise tax amounts to PLN 152 (~38 EUR). 139 Social Security Administration (ZUS) notification Economic entities that conduct non–agricultural activities within the territory of the Republic of Poland are subject to obligatory retirement and disability insurance. Persons conducting non–agricultural economic activities are required to file a notice for such insurance by themselves and directly. Registration consists of completing the application that is appropriate for the given legal form and submitting it to the ZUS Branch Office appropriate to the seat of the entity. The deadline for filing such a notification is seven days as of the date of the appearance of the insurance obligation. Employees employed by the business must be disclosed for insurance purposes. Opening a bank account The next and last step is the opening of a bank account. Due to the degree of competition on the financial services market, this phase is relatively easy for the business. The application for the opening of an account should include an excerpt from the court register, the GUS certificate regarding the REGON number, and the certificate confirming the issue of a taxpayer identification number. Licensing activities The Act on Economic Activity is the basic legal act in the Polish system regulating questions concerning the restriction of economic activity through permits and licenses. The obligation to procure a license is exclusively derived from the Act on Economic Activity. The principles of applying for a license are identical for all businesses. A license is issued for a specified period of time, but not shorter than two years nor longer than fifty years. Presently, eight areas of economic activity require licenses in Poland: − Exploration or identification of mineral deposits, the extraction of minerals from deposits, the tank–free storage of substances and the storing of wastes in rock masses, including underground post–mining excavations; − The manufacture of and trading in explosives, arms, and ammunition as well as products and technologies with military or police designation; − The manufacture, processing, storage, transmission, distribution of, and trading in fuels and energy; 140 − Personal and property security services; − Air transportation and the rendering of other aviation services; − Construction and operation of toll highways; − The management of railway lines and shipping by rail; and − The broadcasting of radio and television programs. The business applying for a licence is required to pay treasury fees. These vary depending on the type of activity. In contrast to licensing, the obligation to procure a permit encompasses very many fields of economic activity. A whole series of detailed regulations contains rules relating to the procurement of permits that, together with the Act of Economic Activity, define issuing bodies, terms for undertaking activities encompassed by permits, and the manner of issue, rejection, or revoking of permits. Examples of areas of economic activity encompassed by an obligation to procure a permit in Poland include: − Permits for the production, bottling, purifying, denaturation, and dehydration of alcohol, the isolation of alcohol from other products, and the production and bottling of liquor as well as the manufacture of tobacco products; − Permits for wholesale trading in alcoholic beverages, the sale of alcoholic beverages designated for consumption at the point of sale or beyond it, and the production and bottling of wine products; − Permits for the performance of insurance–related activities; − Permits for wholesale trading in pharmaceuticals and medical supplies, the manufacture of such products or materials, and the managing of general–access pharmacies; − Permits for activities related to the use of atomic energy; − Permits for performing insurance agent activities; − Permits for activities related to the removal, utilization, and rendering harmless of municipal wastes; − Permits for the management of a bonded customs warehouse; − Permits for the organizing of tourist events and intermediary services as commissioned by the customer in concluding agreements relating to the rendering of tourist services; 141 − Permits for the production and distribution of license plates; − Permits for the manufacture, processing, and altering of narcotics and psychotropic agents, the import and export of such substances, and their wholesale trading; − Permits for the cultivation of poppies and hemp; − Permits for the operation of public telephone networks or public networks designated for the broadcasting or distribution of radio and television programs; and − Permits for the conducting of economic activity in special economic zones. Permits are issued for an unspecified period of time. A treasury fee is collected for the issuing of a permit; its level is defined by the Act on Treasury Fees unless the provisions of a separate act states otherwise. The level of the treasury fees varies. Sanitary, fire-emergency and environmental protection regulations The body with responsibility for overseeing hygiene at work is the National Sanitary Inspection Authority (PIS). A business is obliged to notify the appropriate National Sanitary Inspector of the location, type, and scope of the activities being undertaken, within fourteen days as of commencement of operations. A business is further obliged to provide information regarding the projected number of employees as well as means and procedures applied to meet requirements stemming from labour, health and safety regulations connected with the given field of activity. Among obligations derived from the fire–emergency regulations which apply to a business undertaking an economic activity are: 1) Observance of fire–emergency construction, insulation, and technological requirements; 2) Equipping of the building, facility, or grounds with fire–fighting and rescue equipment as well as extinguishers in line with principles as defined in separate regulations; 3) Securing the safety of people in the facility and providing for their evacuation; 4) Preparing the facility or building for the conducting of rescue operations and 5) Establishing procedures to follow in the event of a fire, natural disaster, or other local threat. 142 Regulations relating to environmental protection, including those contained in the Act of January 31, 1980 on Environmental Protection and the Shaping of the Environment (Journal of Laws of 1994, No. 49, item 196, with subsequent modifications) as well as the Act of July 18, 2001—Water Law (Journal of Laws of 2001, No. 115, item 1229) introduce several regulations, prohibitions and orders that must be observed by a business from the moment it commences economic activity. 7.4.6 Slovakia At present, eight companies’ registers administer registration of entrepreneurs in Slovakia. Companies’ registers operate under district courts seated in the same towns as appropriate regional courts. The system and network of registration has not been centralised and individual companies’ registers are not mutually linked. Details of incorporation in the companies’ register are publicly available. The court informs the appropriate tax authority, statistical office and the body that granted a business or any other licence of the entrepreneurs’ incorporation in the companies’ register. The companies’ register records are available on the Internet. Licences and permits Act No. 455/1991 Coll. on Business Licensing and Self-Employment Services (Business Licensing Act) sets out the requirements for doing business in a self-employed capacity, especially the requirements for being granted a business licence, an entrepreneurs’ duties and obligations, the mechanisms for checking upon compliance with all statutory requirements, as well as the sanctions for any non-compliance or breach of these. The Business Licensing Act in its Sec. 2 defines business licence as an activity carried out independently, in one’s own name and on one’s own account with a view to generating profits and in compliance with the statutory terms and conditions laid down in the Business Licensing Act. Any entrepreneurial activities are subject to the legislative framework set out in the Business Licensing Act, except for activities specifically excluded under Sec. 3 of the Business Licensing Act. These are the activities that are strictly reserved for the state, or which do not have all the characteristics prescribed by law of a business run as a self- 143 employed entity, or special activities, which are governed and regulated under separate legal rules. Set-up procedures and launch of operations still take longer in Slovakia than in other well-developed economies. This was also reported in the World Bank Report on the Business Environment. While a Slovak entrepreneur on average needs 52 days to set up his/her business, in Canada it takes only 3 days. Even though previously entrepreneurs needed 89 days to set up their businesses and launch their operations there are a still a number of obstacles in place. After changes implemented in 2004 Slovak entrepreneurs may expect that they will only have to follow an 9-step procedure scheme involving the following institutions: the authorized court, a notary, the appropriate department dealing with business licensing and selfemployment services, a bank, the revenue authority, and the social insurance, health insurance, and employment agencies (from January 1st 2004 this latter is not necessary). 7.4.7 Spain Establishing companies In Spain both sole traders/proprietors without legal personality and companies must apply for a tax identification number to the tax office (AEAT) as the very first step of establishment. As a second step companies are obliged to register themselves in the Central Registry of Companies in order to get a negative certification of their corporate name. They have to certify their foundation documents with the notary. In the case of cooperatives there are two additional obligations. They have to register their business bylaws and the articles of association at the notary and the regional community as well. Concerning the cost of registration each company is obliged to pay Transfer and Stamp Tax to the corresponding Regional Community. 144 Companies must be registered with the Chamber of Commerce of the corresponding province. A fee is charged for the services that they offer; basically training, advice, and advertising. As for social contributions, companies with employees must be registered at the General Treasury for Social Security in three steps. First they have to register themselves and secondly their employees. As a third step they have to complete and register an employment accident policy, which also has to be registered and permitted by the Mutual Work Accidents Society. The employment contracts must be certified and stamped by the National Employment Institute. Permits and licences In Spain there are various licences required for the operation of a company. These are obtained mainly at the city halls, and include: – Activity License, – Works License and associated Licenses (Occupation of Public Thoroughfares, Opening Trenches, Crane Placement), – Opening license, – No-parking zone license. In addition companies must have a low-voltage installation authorization from the regional community and they must apply for water supply and sewerage to the City Hall or the Water Management Company. 7.4.8 United Kingdom Establishing companies In this section we provide an overview of the most important elements of the registration process concerning the most common company forms in the United Kingdom. 145 Setting up and registering a limited company In the United Kingdom before a business can begin operating as a limited company, it has to be registered with the Registrar of Companies (Companies House). Incorporation is the process by which a new or existing business is converted into a corporate body. Companies House is available under: www.companieshouse.gov.uk. To set up as a limited company in the UK, an individual - or the agent acting for him or her - will need to send several documents and completed forms to Companies House (or, in Northern Ireland, to the Companies Registry for Northern Ireland): – A Memorandum of Association, giving details of the company's name, location and what it will do. – Articles of Association, describing how the company will be run, the rights of the shareholders and the powers of the company's directors. – Form 10 (Statement of the First Directors, Secretary and Registered Office) giving details of the company's registered office and the names and addresses of its directors and company secretary. The equivalent form in Northern Ireland is Form 21. – Form 12 (Declaration of Compliance with the Requirements of the Companies Act), stating that the company meets all the legal requirements of incorporation. The equivalent form in Northern Ireland is Form 23. The company’s officers The officers of the company are the people formally appointed to run it - the company directors and company secretary. By law, companies must have officers in place at all times, and their names and addresses must be on the company's registration documents. If officers resign or new ones are appointed, or if their personal details change, the Registrar of Companies must be informed straight away. – Private companies must have at least one director and a company secretary. If there is only one director, this must be stated in the company's Articles of Association and this director cannot also be the company secretary. – Public limited companies must have at least two directors and a company secretary. The company secretary of a PLC must be formally qualified. 146 It is possible for a single person to form a so-called 'single-member' private company and to be the sole director of this company. However, the company will need to have a secretary, who cannot be the same person as the sole director. Registration costs The registration process can be handled by the individual directly through Companies House, or a company formation agent, accountant or solicitor can be employed to carry out the process. Companies House charges a standard registration fee of £20. It also offers a premium same-day registration service for a fee of £50, as of 1 February 2005. Memorandum and Articles of Association have to be obtained from law stationers or company formation agents - costing around £15. The cost of having Form 12 witnessed is around £10. Companies House can give advice on the basics of the registration process, but they cannot give detailed advice on how to draw up the necessary documentation. The registration process can be handled by the individual, but ideally professional advice should be sought. A company formation agent, solicitor or accountant can carry out the process for a fee as well as offer advice. Setting up and registering a limited liability partnership (LLP) An LLP can be registered either through Companies House (Companies Registry in Northern Ireland) or alternatively via a solicitor, accountant or company formation agent. Companies House charges a fee of £20 to register an LLP, as of 1 February 2005. Sole traders/proprietors A sole trader has to pay income tax on any profits from the business. For this a selfassessment tax return has to be filled out, detailing the income and expenses. It is used to work out how much tax and Class 4 National Insurance contributions have to be paid. The tax is paid on the business profits. Like a company, the individual can deduct business expenses from the business income to work out how much taxable profit is made. It is obvious that the return has to have correct details of income and expenditure. 147 The registration with the Inland Revenue has to be made as soon as the business is started. If this is not done within the first three full months there is a fine of £100. A form to register as self-employed can be downloaded from the Inland Revenue website. Every self-employed person has to make flat-rate Class 2 National Insurance Contributions (NICs) throughout the year (£2.00 a week in 2003/04 and £2.05 a week in 2004/05). Help on how to pay can be obtained from the Inland Revenue website or through a telephone helpline. If the annual profits are over a certain amount (£4,615 in 2003/04 and £4,745 in 2004/05) the insurance contribution is higher, corresponding to Class 4 NIC. This sum is to be paid together with income tax; the amount is calculated from the self-assessment tax return. VAT (value added tax) is a tax on spending. If a business owner has or expects to have a turnover of more than £58,000 a year, he or she has to charge their customers VAT and send it to Customs and Excise. There are three different rates, and registration can be completed online on the www.hmce.gov.uk website. Special rules apply to subcontractors in the construction industry, the second largest SME industry sector. Forms are available from the tax office. As the business develops, other legal and tax issues can come into force. Anyone can set up in business as a sole trader, although for certain types of work there is a licence or permission needed from the local authority. Restaurants, childminders, cab drivers and street traders, for example, need to have a local authority licence. Qualifications and business premises can be inspected beforehand to ensure that they comply with regulations. 7.5 Termination and dissolution of companies Finishing business activities belongs to the ‘natural life-cycle’ of a company, though it has several legal and other administrative consequences. The aim of the next section is to overview the most important issues concerning the termination and dissolution of companies in the participating countries. 148 7.5.1 France In France the objectives of the business law concerning rectification and bankruptcy of companies are expressly affirmed: to safeguard the company, to maintain activity and employment, and to audit the liability (Code of the trade, art. L 620-1, subparagraph 1st). The safeguarding of the company involves a search for a plan of rectification, which results either in the continuation of the company, or its transfer. To arrive at one of these results, the legislator implements some derogatory rules. The procedure begins with one observation period during which an economic and social assessment and/or a project or plan of rectification are drawn up. During this phase, the rights of the former creditors are paralysed: the payment of their credits, except exceptions, is prohibited; their rights of continuations and of execution are suspended. Moreover, if they are consulted on the outcome of the procedure, their opinion does not bind the court, which is the only judge of the decision to be taken and is able to impose terms of payment. The contracts of employment are maintained, even though dismissals remain possible but under strictly limited conditions. Nevertheless the procedure finishes nine times out of ten in bankruptcy, and this is very often announced immediately because the activity of the company has already finished (even if the judgement remains open), or the chances of rectification seems to be non-existent. The company is then liquidated and the sums generated by this liquidation distributed between the creditors cover only one of their credits. 7.5.2 Germany The insolvency regulation (Insolvenzordnung - InsO) which came into force on 1 January 1999 replaced existing legislation governing bankruptcy, composition and liquidation procedures and modernised Germany's insolvency law. The law now also applies to natural persons and provides for the possibility of residual debt relief. 149 In the area of enterprise insolvencies, the new regulation on the one hand creates better opportunities for restructuring firms facing insolvency while on the other hand maximising recoveries for the benefit of creditors. The main provisions introduced to enhance the scope for restructuring insolvent enterprises are as follows: 1) For enterprises in danger of becoming insolvent, avenues were created for gaining access to insolvency proceedings at the earliest possible stage and under less strict conditions, so as to enable firms to get back on course with the aid of all involved (including banks and creditors). To this end, debtors facing impending insolvency are able to apply to be declared insolvent without having to wait until they have become overindebted or bankrupt. Moreover, the chances of insolvency proceedings actually taking place (with the possibility of residual debt relief inter alia) were increased. Plus, the proportion of the associated costs which has to be borne by the affected enterprises as a prerequisite for the opening of insolvency proceedings was appreciably reduced. 2) Under the new insolvency legislation, priority is no longer attached to the liquidation of insolvent enterprises but to their rescue and continuation. The receiver is instructed to keep the company in business if at all feasible. The aim during insolvency proceedings is to maintain operational capability as far as possible. Operating resources tied to collateral arrangements now generally remain in the enterprise. 3) Insolvency proceedings can now be managed in such a way as to respond more flexibly to the various requirements of the enterprise concerned. The insolvency regulation merely prescribes a framework within which various proceedings are offered. In order to maximise recoveries for the benefit of creditors, insolvency assets were placed on a broader base: 1) Creditors are now largely given the same ranking so as to distribute the available assets more equitably among them. Preferential rights, such as public-sector privilege, were discontinued. 2) A debtor's new assets – i.e. the revenue generated by an enterprise after proceedings have been opened - are now included in the assets to be distributed. 150 7.5.3 Hungary Procedural rules for terminating entrepreneurial activities are similar to those applicable to obtaining a certificate for sole proprietors. Sole proprietors have to report their intention to terminate entrepreneurial activities to the document office of the Ministry of Interior with jurisdiction at the proprietor’s seat. The revocation of sole proprietorship certificates is in the jurisdiction of the notary of the settlement (or the respective district of the capital) if the conditions specified by law exist. These cases are listed exhaustively in Act V of 1990 on Sole Proprietorship; thus, the certificate will be revoked from a sole proprietor if – any circumstances arise that would exclude the issuing of the certificate (causes set out in Article 5 of the Act); – the sole proprietor does not meet the requirements for operation as set out in the Act or other legislation, and in spite of the notification from the notary of the district centre or the notary of the municipality (or the capital district) having competence at the sole proprietor’s seat or a notification from the authority specified in a separate law, the sole proprietor fails to meet the requirements within 30 days or – based on authorisation in a separate law – a deadline specified by the authority, and there is no other remedy for the violation of the law; – the sole proprietor failed to meet his/her obligations to pay taxes or customs duty for 12 months prior to a notification from a competent authority, or failed to meet his/her registration, tax declaration and recording obligations in spite of a notification from the Tax Authority by the deadline specified in the notification; – the sole proprietor failed to pay his/her contribution owed exceeding an amount of his/her contribution liabilities equivalent to 12 months or failed in his/her obligations of registration, in declaring his/her contributions, in data provision or recording obligations in spite of a notification from the social security administration bodies by the deadline specified in the notification. The Tax Authority is notified of the revocation of the licence via a computer network, as a consequence of which the Tax Authority will delete the taxpayer from the register by a resolution. Following this, the sole proprietor has to prepare a closing declaration to settle his/her existing tax debts. In the event that the sole proprietor dies or loses his/her legal capacity, his/her widow, heir or legal representative may continue the enterprise, for which 151 they have to submit an application for a sole proprietor certificate to the document office in accordance with the general rules. The general and particular procedures of terminating business associations pertaining to each type of company are regulated by the Act on Business Companies. According to this, a business company will cease to exist if: – the period specified in the Articles of Association (deed of foundation, or by-laws) has elapsed or any other condition for termination has occurred, – the company decides to dissolve without legal successor (in the event of deciding on dissolution without legal successor – except for the case of liquidation, which shall be proceeded in the case of insolvency – winding-up procedures are conducted.) – it decides to dissolve with legal successor (transformation), – the number of its members decreases to one, except if otherwise provided by rules applicable to particular corporate forms, – the Court of Registration declares it to have been terminated, – the Court of Registration orders it to be deleted from the company register ex officio, – the court terminates it in a liquidation process, – the rules of the act applicable to individual corporate forms require it. A business company ceases to exist from a legal point of view on the date it is deleted from the company register by the Court of Registration, regardless of the reason for termination (whether it is a company decision or court procedure), because their termination, just as their establishment, is subject to a procedure by the Court of Registration. From 1 January 2003 in proceedings before the Court of Registration as well as in the case of bankruptcy and liquidation procedures, HUF 7,000 (~28 EUR) instead of HUF 5,000 (~20 EUR) has to be paid for appeals against decisions passed, and HUF 8,000 for a review of a decision passed in Court of Registration proceedings and in bankruptcy and liquidation procedures. The duty on liquidation procedures increased from HUF 40,000 (~160 EUR) to HUF 50,000 (~200 EUR) in the case of companies with legal entity, whereas the duty for instituting bankruptcy procedures is HUF 30,000 (~120 EUR). For business organisations without legal entity, the respective amounts of these duties are HUF 25,000 (~100 EUR) and HUF 20,000 (~80 EUR). 152 The rules applicable to the reorganisation of insolvent business organisations by way of bankruptcy proceedings, and if this is not possible, to their termination by liquidation, as well as the rules applicable to the winding-up of business organisations that, though solvent, terminate their activities without a legal successor, are laid down in Act XIX of 1991 on Bankruptcy Procedures, Liquidation Procedures and Winding-up. The need for a new legislative package on insolvency, replacing the Bankruptcy Act that came into force over 10 years ago, has been discussed for a long time. The Bankruptcy Act may be extended to sole proprietors as well, given that the scope of the existing Act only covers economic organisations and their creditors which are listed by the Act (some 30% of the total number of economic organisations). Accordingly, these organisations are: state enterprises, trusts, other state business organisations, co-operatives, business associations, public benefit companies, enterprises of certain legal entities, subsidiaries, water management associations (except for water utility associations), forest management associations, voluntary mutual insurance funds and private pension funds; furthermore associations, sports associations and sports federations are also considered to be economic organisations. 7.5.4 Poland Special kind company dissolution is bankruptcy. In Polish business law there are several rules concerning bankruptcy. The act regulating this matter in the Polish system is the Act of February 28, 2003—Bankruptcy and Restructuring Law (Journal of Laws of 2003, No. 60, item 535). These regulations are intended to create conditions making possible the total satisfaction of creditors and improving the potential for maintaining the business and its operations through restructuring. Any business that has defaulted on its debts is obliged to file an application for the announcement of bankruptcy with a court no later than two weeks as of the date of such default. Such an application may also be filed by any of the business’ creditors. The appropriate court is the regional court or commercial court. Any party declared bankrupt is obliged to identify and release to the receiver in bankruptcy all assets as well as commercial books, correspondence, and other documents. As a result of the declaration of bankruptcy, the bankrupt party by law loses rights of management and the ability to use and dispose of assets belonging to the party on the date of the announcement of bankruptcy as well as those procured during the procedure. These assets make up the estate in bankruptcy. The estate in bankruptcy does not encompass the property of the bankrupt party exempt from execution. 153 The takeover of the assets of the bankrupt party, its management, and the undertaking of the liquidation of these assets are the responsibility of the receiver in bankruptcy. The receiver must notify the Treasury Authority, the Social Security Administration (ZUS), and creditors of the known address of the bankrupt. The receiver is also obliged to inform banks and institutions where the debtor has safety deposit boxes, cash deposits, or other assets. It is the task of the receiver to prepare an inventory of the assets of the estate in bankruptcy and assess it over a period of no more than one month as of his or her designation. Following the preparation of the inventory and balance sheet, the assets of the estate in bankruptcy are liquidated. The judge–commissioner may appoint a council of creditors as a body overseeing the actions of the receiver in bankruptcy, examining the state of funds of the estate in bankruptcy, and granting their approval to the receiver. Under specific circumstances, - e.g. when at least two creditors holding a total of no less than one–third of the total acknowledged debt file an application - the judge–commissioner calls an assembly of all creditors. Each and every creditor wishing to participate in the bankruptcy proceedings should submit to the judge– commissioner the total of his/her claim in writing. Following the elapse of the deadline for submitting claims, the receiver in bankruptcy drafts a specification of claims. There is a defined order for satisfying debts. In addition to the potential for satisfying the creditors of the insolvent debtor by way of universal execution directed against the party’s assets, Bankruptcy and Restructuring Law also makes possible the restructuring of the business and liabilities of the insolvent debtor. Such actions are aimed at reviving the party’s ability to be competitive on the market. Thus, in a sense, the solutions found in the provisions of the Bankruptcy and Restructuring Law create favourable conditions for maintaining jobs and the development of business. 154 7.5.5 Slovakia Revocation of business licence The appropriate department of business licensing and self-employment services (according to the legal entity’s registered office or individual’s residence) will revoke a business licence, if – an entrepreneur no longer meets the requirements prescribed by law, i.e. he/she no longer has a full legal capacity (this does not apply if a guardian has been appointed) and is no longer a person of integrity, – the entrepreneur has been declared to be bankrupt or the bankruptcy proceedings have been brought to an end, this being within 3 years of the completion of bankruptcy proceedings or after a repeated confirmation of the compulsory scheme of arrangement with creditors, – the entrepreneur himself/herself asked for revocation of a contingent business licence, which is subject to certain statutory restrictions, – in furtherance of his/her business under a business licence the entrepreneur is in breach of statutory terms and conditions, or in breach of duties and obligations defined by law as duties and obligations of special importance. Dissolution of companies and cooperatives The company is deemed dissolved upon its being struck-off the companies register. It may be dissolved with prior liquidation (winding-up) or without liquidation if its assets pass to its legal successor. No winding-up scheme need be applied if the company has no assets, or if the bankruptcy petition was rejected due to the lack of assets, or if the bankruptcy proceedings were discontinued on the grounds that the bankrupt’s property is not sufficient to 155 cover the costs and remuneration due to the bankruptcy trustee, or if after completion of bankruptcy there are no company assets left. Bankruptcy The institution of bankruptcy should become more effective under a new Bankruptcy Act that was drafted by the Slovak Ministry of Justice and which should take effect in the beginning of 2005. The new Act favours the idea of the sale of the bankrupt’s assets as soon as possible with the highest possible proceeds rather than the idea of sustaining its operations. The institution of composition that is currently in place will be replaced by the scheme of arrangement, which should guarantee the same rights and protection to small creditors as well. The court will have to approve the scheme of arrangement within 15 days. The status of creditors in the case of the debtor’s insolvency is rather weak under the applicable legislation. The bankruptcy proceedings take 3 – 7 years and debt collection through bankruptcy proceedings has proved to be rather ineffective. The latest amendment to the Bankruptcy Act No. 238/1991 Coll. guarantees some support to creditors in relation to the bankruptcy trustee. However, the problem is still the lack of demand for the assets of bankrupt enterprises, mainly because of the investors’ unwillingness to enter the rather complicated and non-transparent bankruptcy schemes prevailing in Slovakia. 7.5.6 Spain In Spain the mechanism for the termination of business activity is essentially the inverse of the process to create one that was described earlier. Companies may first dissolve and then liquidate, or carry out both processes at the same time. The system that applies to the individual businessperson is more simplified, and involves removing the company entries from the corresponding registries and proceeding with the liquidation of any pending taxes, as well as the laying-off and liquidation of payments to the contracted workers. The bankruptcy is regulated by the Temporary Receivership and Bankruptcy Law (1922 and later modifications), with the intervention by the corresponding Court and the appointing of Legal Auditors and Representatives of the Creditors. 156 7.5.7 United Kingdom Administration and receivership According to British company law, when a company or partnership gets into financial trouble an administrator or administrative receiver may be appointed. Administration The role of an administrator is to get the company out of trouble and trading again. Administrators can be appointed to a company or partnership that is unable, or is likely to become unable, to pay its debts. They can be appointed by any of the following: – the Court - on application from a creditor, directors or partners, – the holder of a qualifying floating charge over the assets of the business, – the company or its directors, An administrator's primary goal is to rescue the company as a going concern. If this is not possible, the administrator will try to get a better result for the creditors than would be possible if the company was wound up. If neither of these is possible, the administrator will sell the company's property to make at least a partial payment to one or more secured or preferential creditors, such as employees or the bank. Receivership A creditor whose debt is secured by a floating charge appoints an administrative receiver. This is a form of security often required by banks. The Enterprise Act 2002 introduced a prohibition on appointing administrative receivers for floating charges created after 15 September 2003. The receiver is only concerned with getting back the money owed to that creditor and has the power to take control of the assets covered by the charge. Often this may be the cash or debts owed to the business, which means the receiver has control of the whole business. Once the receiver finds enough to pay off the creditor, and the costs of the receiver, the original owners will be given back control of the business. 157 Insolvency of companies If a company becomes unable to pay its debts and no arrangement or period of administration is likely to save it then the director can propose a creditors’ voluntary liquidation (CVL). In a CVL the director must pass a resolution that the company cannot continue and then call a meeting of the creditors. The creditors will appoint a liquidator who will carry out the winding up of the company. The company can also be wound up by compulsory liquidation under a court order. The director can apply for the court order, but usually the application will be made by a creditor owed more than £750. In a compulsory liquidation the official receiver is appointed to wind up the business. Companies House publishes guidance on winding up for companies in England and Wales. The Accountant in Bankruptcy (AiB) is responsible for liquidation and receivership in Scotland. In general, directors are not liable for company debts. Shareholders’ losses are limited to the value of their shares. Therefore, the insolvency of a company does not always lead to personal bankruptcy unless any personal guarantees are called in. When the company is insolvent the accounting date is reset to start a new accounting period at the date the liquidator or administrator is appointed. At the end of a winding up a company is struck off the register and ceases to exist. Insolvency of partnerships Partnerships can become insolvent if the partnership debts are greater than its assets or its trading income cannot cover its debts as they are due. The partners can propose a voluntary arrangement to its creditors but otherwise they are liable to pay off the debts and then either dissolve the partnership or inject new money and carry on. If partners are unable to pay the debts of the partnership, then they will be subject to personal bankruptcy. If one of the partners becomes personally bankrupt, then their share of the partnership will be taken by the trustee in bankruptcy and this will lead to the partnership being dissolved. 158 However, the business can be saved if the existing partners or a new partner can buy out the bankrupt partner’s share and a new partnership can continue in place of the old one. In a limited liability partnership (LLP) the situation is similar to that for the insolvency of companies. Companies House publishes useful guidance on the winding up of these partnerships in England and Wales. The Accountant in Bankruptcy (AiB) is responsible for liquidation and receivership in Scotland. In limited partnerships - rather than LLPs - there must be at least one general partner and while the limited partners lose only their investment, the general partner(s) will be liable without limit for all the outstanding debt. This could lead to personal bankruptcy of the general partner(s). Bankruptcy of individuals If a sole trader/proprietor is unable to pay his/her debts on their due dates, then he/she can be made bankrupt. But bankruptcy has serious implications and should be avoided if possible. Voluntary arrangements should be the first option, with an informal arrangement the best choice as it will have the least long-term effect. If it is not possible to get creditors to agree to an arrangement, then bankruptcy will be the only option. An application can be made directly to the court for a bankruptcy order or any creditor (or group of creditors) owed more than £1,000 can apply. An official receiver will be appointed by the court to manage the proprietor’s affairs while he/she is bankrupt. During this period he/she is referred to as an undischarged bankrupt. At the end of the bankruptcy he/she will be discharged by the court and will regain control of his/her own finances. While a proprietor is an undischarged bankrupt all money he/she is entitled to will be paid to the receiver. They will use it to pay off debts and will provide an allowance to live on. Except in cases where the court thinks that the proprietor has been to blame for the bankruptcy, he/she should be discharged from bankruptcy within one year under the rules of the Enterprise Act 2002. 159 8. Administrative burdens on SMEs: various fields of employment and working conditions After giving an overview of the characteristics of the legal framework of SMEs in the countries participating in the LEONARDO project, we highlight another important aspect of the administrative burdens SMEs have to face; those related to the circumstances of employment, i.e. the recruitment of employees. As we mentioned earlier, SMEs have an important role in employment generation and stabilisation. However, if administrative burdens have a negative impact on SMEs’ recruitment decisions, as the evidence indicates, their job creation potential cannot be fully exploited. The Joint Employment Report 2000 states that there is a growing consensus among EU-countries on the need to simplify the administrative burdens of enterprises (COM 2000). These efforts have strong political support in all Member States. The overview of the administrative burdens of SMEs presented above concentrated on the start-up process of enterprises. In the following we review the most important administrative barriers concerning the recruitment of employees. 160 BOX 8.1 Jobs and taxes: No easy choice in Germany Germany’s cumbersome hiring and firing policies may be such a big hump that even higher demand for labour would not be able to surmount it. Unlike 10 other European Union members, Germany still cannot break into the World Bank’s top 20 for the easiest countries in which to do business in 2005. In the rankings last year for ‘hiring and firing workers’, Germany ranked well below the Organization for Economic Cooperation and Development’s average in all four of the bank’s categories: difficulty of hiring, rigidity of hours, difficulty of firing and firing costs. Across the categories, an average of 94 countries out of 144 rank above it. German labour market Germany has one of the tightest labour markets in the world, according to the World Bank. Indexes from 0 to 100, higher values indicate more rigid regulation. Difficult of Hiring Index Rigidity of Hours Index Difficulty of Firing Index Firing Costs (weeks of wages) Germany Average of high-income OECD countries* Number of countries that scored lower than Germany 44 26 87 80 56 106 40 26 69 80 40 102 *As defined by the World Bank out of a list of 145 countries Source: Altman 2005:12. Although nobody questions the importance of administrative burdens in the creation and operation of SMEs there is no generally accepted definition of this category. Administrative burdens are mainly described as an extensive paperwork and administrative formalities by which governments collect information and intervene in individual economic decisions (OECD 2000). In terms of administrative burdens related to the recruitment of employees there are two main aspects to emphasize. The first concerns the number and nature of administrative procedures, and the second is associated with employment regulations employers have to be aware of if they want to recruit new employees. On the basis of these two dimensions the definition of administrative burdens dealing with recruiting new employees can be formulated as follows. 161 Administrative burdens are: – The number and nature of the obligatory administrative procedures entrepreneurs have to go through in the recruitment process including obligatory contacts with authorities, ‘form filling’ and delivery of the requested information to the respective authorities; – The preparatory work and information collection; as entrepreneurs first have to find out which specific regulations are relevant for their individual case, they have to understand these norms and they have to work out which precise actions are demanded from them. (Observatory 2002:11) The results of the 2001 ENRS Survey on SMEs32 suggest that larger enterprises complained considerably more often than smaller firms on the increase in administrative burdens between 1997 and 2001. The share of companies indicating an increase in administrative burdens rises steadily with enterprise size. Table 8.1 Enterprise owners’ perception of the development of administrative burdens resulting from employment regulations since 1997, by enterprise size, Europe-19*, 2001 Number of employees 0 1 2-9 10-49 50-249 Total Increase 42% 51% 69% 75% 80% 64% Decrease 4% 2% 3% 2% 1% 3% No change 27% 31% 21% 18% 15% 23% answer 27% 16% 7% 5% 3% 10% Total 100% 100% 100% 100% 100% 100% Don't know/No *EU-15, Iceland, Lichtenstein, Norway, and Switzerland Source: Observatory 2002:17. In Europe, on average, 3.3 administrative procedures have to be gone through when recruiting the first employee (Outlook 2002). The form, content and costs of the administrative procedures related to employment are different in the various European countries. For example in Germany or in the UK employers have go through administrative procedures either before or after hiring a newly recruited employee, while in Belgium, France or Spain the recruitment process covers both time periods. 32 The ENRS Survey on SMEs was carried out in the framework of the Observatory of European SMEs in 2001, among more than 7,600 SMEs across Europe. 162 Box 8.2 Licensed Employers’ Social-Accounting Secretariats in Belgium In Belgium, administrative procedures are rather complex. Apart from the six obligatory for all first-time employers, there is a considerable number of additional procedures that apply only to certain groups of employers, e.g. those employing manual workers or those operating in specific economic sectors. In order to cope more easily with employment-related administrative obligations, most Belgian SMEs have joined a licensed Employers’ Social-Accounting Secretariat. These private non-profit organisations execute the complete wage and personnel management for their member enterprises (e.g. administrative procedures in the recruitment process, calculation of wages and social security contributions, withholding taxes on wages, undertaking the respective /monthly, quarterly or yearly/ declarations, etc.) The use of specialised services provided by these Social-Accounting Secretariats is so widespread in Belgium that very few SMEs do this job themselves. So, Belgian employers are significantly relieved from performing these complex administrative tasks themselves, however, they have to bear the costs of outsourcing them. Source: Small Business Research Institute K.U. Brussels Another aspect of the recruitment procedures is the number of institutions to be contacted, which again varies from country to country. Table 8. 2. Obligatory institutions to contact when recruiting the firs employee Country Social Tax Insurance Authority Employment Accident Pension Office Other Total XXX 5 X 4 Insurance Scheme Office Belgium X France X X Germany X X Spain X X UK X X X X 3 X 3 X 2 Source: Observatory 2002:24. In spite of these national differences in the institutional context, the social insurance offices and/or the tax authorities represent the key institutions in the recruitments process. In all European countries two institutions at least have to be contacted when employing new workers and, in addition, they often play an important coordinating role within the recruitment process. In some countries social security institutions or tax authorities function de facto as one-stop-shops in terms of social security matters. A good example of this is the URSAFF 163 (Union de Recouvrement de Sécurité Sociale et d’Allocation Familiales) in France, which is an institution collecting the social security and family allowances contributions. Box 8.3 URSSAFF: a French Social Security Institution Since June 1998, French employers have to complete just one single document (Declaration Unique d’Embauche – DUE: Single Recruitment Declaration) with a time requirement of approximately ten minutes. This Single Recruitment Declaration has to be sent to the URSSAF institution within the week before the newly recruited employee starts work. The URSSAF collects all obligatory information and then submits the relevant documents the other institutions that are involved. Thereby, up to nine formalities can be carried out in one single step, thus, significantly reducing administrative burdens on employers. In adition, the registration process is simplified by the use of e-government. The form for the Single Recruiting Declaration can be downloaded (www.due.fr) and returned via the Internet or alternatively sent via MINITEL, by fax or by registered letter. Source: Association pour la Pormotion et le Dévelopement Industriel (APRODI) There are other countries as well, where similar institutions have been set up. In Germany for example the health insurance fund offices have been established as one-stopshops for all notifications to social security institutions. That means German entrepreneurs have to contact only one official institution, which automatically transfers all relevant information to other concerned public authorities. In relation to the second aspect of the definition of administrative burdens presented above, i.e. the complexity of employment regulations, in the 2001 ENRS Survey on SMEs, enterprise owners were asked to identify one single field of employment regulation which imposes the highest administrative burdens on them. 164 Table 8.3 Fields of employment regulation with highest administrative burden, by enterprise size, Europe-19, 2001 0 Health and safety protection for workers Social security and pension requirements Employment related taxes Restriction on working hours Sector-specific requirements Dismissal law Employment contracts Collective bargaining Worker participation law Don't know/No answer Total Number of employees 1 2-9 10-49 50-249 Total 12% 22% 34% 38% 40% 30% 13% 14% 15% 10% 9% 14% 10% 2% 5% 0% 2% 1% 1% 54% 100% 10% 5% 5% 2% 2% 1% 1% 38% 100% 13% 7% 5% 4% 4% 2% 1% 15% 100% 14% 7% 7% 6% 3% 2% 1% 12% 100% 11% 6% 4% 7% 4% 3% 3% 13% 100% 12% 6% 5% 4% 3% 2% 1% 23% 100% Source: The 2001 ENRS Survey on SMEs According to the results of the Survey health and safety regulations are on of the most regulated fields of employment as the most important field – particularly for firms operating in manufacturing and construction sector. Interestingly a large number of micro enterprises cannot name a single regulatory field that imposes the highest administrative burdens on them. An international survey highlighted another crucial aspect of administrative burdens and stressed that law enforcement plays an important role in the operation of the labour market (Bertola et al. 2000). According to the study, jurisprudence seems to be very important and not only the strictness of the regulations in themselves. The vague legal definitions of unfair dismissal provide the courts room to interpret regulations, which is considered to be an important reason for the large number of cases brought to the courts in France, Germany and Spain. The same study indicates that the outcomes of legal labour disputes are not independent of external factors such as the cyclical and regional labour market situation or the density rates of trade unions. Empirical data from Germany and Spain show that courts protect employees far more against dismissals during cyclical downturns than in booming labour market conditions. 165 Another aspect of administrative burdens related to employment-related regulations applies if the size of the firm exceeds a specific threshold. For example smaller sized enterprises are exempted from certain legal obligations as long as the number of their employees remains below the defined threshold. These thresholds are mainly applied in the fields of collective representation (work councils), health and safety, dismissal protection and disability law. Table 8.4. Thresholds in employment related legislation, Europe-19, 2001 Country Worker representation Health and safety Dismissal protection Disability law Belgium X France X X X X Germany X X X X Spain X X UK X X X X X Source: Observatory 2002:37. In summarising it can be stated, that the administrative burdens mainly result from the complexity of the employment legislation. In a large number of European countries administrative burdens in themselves seem not to be particularly high. Contrary, administrative burdens on SMEs represent collecting and interpreting the obligatory information in the complex and often obscure regulatory environment (Outlook 2002). In the following we provide a brief selection on the legal framework of employment and working conditions in the participant countries, based on the research results of the Leonardo consortium partners. 166 Extract 8.1 France: Social security and labour contributions 1. Collective agreement: the main document for the labour force in the enterprise A collective agreement is set up to deal with the totality of the collective relations between employers and paid employees (collective bargaining, all conditions of employment and social guarantees). It supplements and adapts the provisions of the Fair Labour Standards Act to the situations of a particular branch of industry. A collective agreement is a written act concluded between: – one or more trade-union organizations or employees’ representatives, – one or more organizations of employers or any other grouping of employers, or one or more individual employers. A sector collective agreement is concluded between trade-union organizations representative of a sector of activity (metallurgy, wholesale, etc.). It applies to companies operating in the sector, professionally (in terms of activity) and geographically (in terms of national, regional or departmental location), who are members of an employers’ organization signatory to the aforementioned agreement. The collective agreement of a company is concluded between the individual employer and one or more trade-union organizations or employees’ representatives in the company. Determination of the right agreement for the firm Two criteria determine whether a collective agreement is applicable: – the activity of the company: this is determined by the NAF code (nomenclature of French business activity), formerly the APE code, prepared by the INSEE, – the site of the company: if the territorial field of application of a agreement is limited (to an area or department), it applies only to companies having their registered office or an autonomous establishment established in the definite geographical sector. In the case of companies with multiple activities, the company’s principal activity determines the collective agreement applicable to all the paid workers in the company. The principal activity is defined according to the manpower (industrial sector) or turnover (commercial sector). The name of the collective agreement on which the employees depend generally appears on the pay slip. Moreover, the place where the text of the collective agreement is kept must be publicized by the company at workplaces. Thus any employee of the establishment can consult it during working hours. Form and registration A collective agreement must be an act fulfilling the following requirements: – French drafting, – determination of the field of professional and territorial application, – determination of the duration of the agreement (given or unspecified), – methods of renewal or revision, – methods of reporting breaches in the agreement, – clauses relating to the conditions of employment, working conditions and wage guarantees. 167 Collective agreements are deposited at the Departmental Management of Work (DDTE) in five copies. A specimen is also given to the Secretariat-Clerk’s Office of the council of ‘prud’hommes’. Items in the agreement A collective agreement generally contains a basic text, endorsements and agreements or appendices. After having defined the field of application, it treats the majority of the subjects related to the professional life of paid workers, such as: – probationary period (duration, notice), – duration of work, part time, night shifts, – overtime / public holidays, – paid-leave, – various premiums: seniority, transport, 13th month, – exceptional allowances, – non-competition clauses, – military obligations, – replacement, change, – disease, accident, maternity, – retirement (notice, allowances, …) – resignation, – dismissal (reasons, notice, allowances). If necessary, it defines the methods for adapting working time following the 35 hour rule. A collective agreement can still include precise details on the methods and the operation of the representative bodies of paid employees in the company, such as trade unions or work’s councils. Application of the collective agreement When an employer is bound by the clauses of a collective agreement, these clauses apply to the contracts of employment concluded with him/her, except for more favourable provisions. All the employees profit from the provisions of the collective agreement, whatever their function. An employee belongs to the collective agreement applicable to the establishment where he/she works. In the absence of a collective agreement applicable within the company, the employer can decide, without being obliged, to voluntarily apply a collective agreement. 2. Different kind of contracts (Different forms of employment) Contract of Unspecified Duration (CDI) If employment corresponds to a normal situation in the firm’s development, the employee must, in theory, be recruited under a contract of employment of unspecified duration (CDI). This contract of employment is a common right. The Contract of Unspecified Duration cannot be broken by the employer any time: the dismissal must be justified, either for a personal, or for an economic reason. It is possible to include a probationary period in the contract of employment. In the probationary period it is possible to break the contract at any time, without notice or allowance. The duration of this period is in theory unspecified (unlike the CDD), except when the collective convention applicable envisages a maximum duration. 168 Contract of Specified Duration (CDD) In other cases, when recruitment corresponds to a temporary situation, it is possible to have recourse to a Contract of Specified Duration (CDD). A great number of companies do this in order to judge the qualities of the recruited employee, the probationary period planned for a contract of employment of unspecified duration sometimes being insufficient to judge a new recruit’s abilities. It should however be made clear that this type of contract, due to its precarious nature, can be used only in precise cases, defined by the Law, in particular when it is a question of carrying out a precise and temporary task within the company (the replacement of a person absent or a temporary increase in the activity of the enterprise). It should however be pointed out that the use of the CDD is not without risk since the company will not be able to terminate this contract before the date envisaged. Thus, when the CDD is concluded for a 6 months period, the manager, except in the case of a serious fault or in some special cases, will not be able to terminate the contract. There is one exception: he/she could pay the total of the wages which would have normally have to be paid by the end of the contract. On the other hand, the employee cannot resign for the period envisaged within the contract. The new recruitment contract (CNE) The new recruitment contract (CNE) has been created in August 2005 for companies under 20 employees. This contract is a true contract of employment, the holder of this contract beneficing the whole of the rights and guarantees which affect the quality of employee. Concluded for one unspecified duration, this contract obeys however particular methods of rupture during the first two years which follow its signature. The device tries to set up a new balance in the working relationship, while associating, with a simplification of the dismissal procedures, new guarantees (returned of replacement, help to employment...) for the employee. Dismissal condition SMEs employers consider that dismissal condition are complicated in France and dissuades recruitment of new employees. Reasons: a contract cannot be broken by the employer any time: the dismissal must be justified. Notice of dismissal: except in case of serious or heavy fault, the rupture of the contract intervenes one or two month after the notification of the dismissal, according to the seniority. A dismissal indemnity is due: its amount depends on the conditions of the collective agreement without being able to be lower than the legal amount. The legal amount is 1/10 of the wage for each year in the company (1/15 over 10 years) Obligatory formalities related to recruitment Single Declaration of Recruitment (DUE): this is a single process by which the head manager declares the hiring of an employee. It must be addressed to the URSSAF as soon as possible eight days before the recruitment and at the latest the last working day preceding the paid employee’s effective entry into the company. Preliminary Recruitment Declaration to the Factory Inspectorate: this declaration must be sent by registered post to the factory inspectorate of the geographical area where the company is established. It does not have to comprise particular details, apart from the identification of the company, and the intention of the company to recruit. Affiliation to a supplementary pension scheme: the head manager has three months from the creation date of the company to choose the regime of his/her choice within the pension fund. This must be done even if no recruitment is done in this period. 169 Single Register of Personnel: the head manager, whatever the manpower of the company, must keep an up to date register of personnel. This register mentions, in order of recruitment, all the paid employees in the firm. This register must be filled in an indelible way (for example by ball point pen), and must be kept for 5 years as from the date of the departure of the employees. Recruitment Medical Examination: every employee must have a medical examination before recruitment, or, at the latest, before the expiry of the probationary period. In some cases, the visit must take place before recruitment, for example in the case of person with a disability, a pregnant woman, a mother of a child under 2, a worker under 18, or in the case of an employee whose work involves particular risks. Extract 8.2 Germany: Important legal regulations In the following the most important regulations concerning the labour issues are listed: − Working time law − Workplace ordinance − Occupation educational law − Federal holiday law − Business constitution law (Regulation of the participation right of the employee in operational decisions and business councils.) − Cottage industry law − Youth work protection law − Termination protection law − Maternity protection law − Ordinance over foreign IT-specialists (Regulation on the work permit and the residence permission for highly qualified foreign specialists in the information - and communication technology sectors – Green Card) − Law on the equality of people with disabilities − Part-time and deadline law − Law on people with severe disabilities 170 Extract 8.3 Hungary: Labour Code Regulations, Labour Inspection Issues relating to the world of labour, that is, to tax, contribution and budget issues having an effect on the economy, employment and the development of earnings, as well as discussions on relevant draft legislation, belong to the competence of the National Interest Reconciliation Council. This Council is the peak interest reconciliation organ, the most comprehensive forum of tripartite negotiations. Presently nine organisations represent the interests of employers. The Council agreed to those government measures that had protected the interests of the Hungarian labour market before the country’s accession to the EU, namely the introduction of a registration obligation for those countries that during the transition period implemented restrictive measures for Hungarians on their labour market. Just two countries (Ireland and the United Kingdom) provided non-restrictive job possibilities for Hungarian citizens after 1 May 2004. As a consequence of law harmonisation activity in recent years, the more important EU guidelines have already been incorporated into the Hungarian labour regulation system. The Hungarian Labour Code (Act XXII of 1992) is in harmony with the relevant rules of the European Union. From 1 May 2004 the Labour Code was completed with detailed regulations regarding teleworking. Similarly, from the day of Hungarian accession to the EU the Hungarian Parliament decided on the introduction of the Integrated Hungarian Labour Database. The objective of the database was to facilitate the assertion of the right to self determination regarding labour relations and to enhance the effectiveness of labour control. The database contains data relating to employment, employers and employees. Since 1997 it is also possible in Hungary to employ people in occasional jobs (with an occasional employment record). Labour inspection is the task of labour inspectors and labour safety inspectors of the regional supervisory bodies of the National Labour Safety and Employment Chief Supervisory Body (www.ommf.hu) on the basis of Act LXXV of 1996. Labour inspection takes place in the same way as labour safety supervision, which is also the task of the regional supervisory bodies, namely, it is based on rules relating to public administration procedures, and the punitive sanctions are similar as well (penalties for both legal persons and employers). During a supervisory action the following are examined: legal documents (labour contracts) regarding employment; liability to give notice of termination employment; labour registration; bans on unfavourable discrimination; employment of vulnerable groups of employees; working time; days of rest; extraordinary working time; rules regarding holidays; salaries; employment of foreign citizens; obligations of employers regarding rules on organising trade unions; protection of rights of employees who have an elected function. The supervisory bodies also examine whether the rules relating to the obligation of employers in cases when trade unions do not agree with implemented measures are kept. From 1 June 2003 the fine liable on the first occasion when provisions of one rule are broken can be from HUF 50,000 to HUF 2 million, instead of the previous HUF 1 million. If the provisions of more than one law are broken or a repeated law breaking occurs within 3 years from the previous fine, the amount can be from HUF 50,000 to HUF 6 million, instead of the previous HUF 3 million. In the case of small enterprises, employing fewer than 20 employees, the fine cannot be more than HUF 3 million. It worth mentioning that in Hungary 60 kinds of fines can be imposed on enterprises if they break rules, e.g. of fire prevention, labour safety, late payment etc. 171 Extract 8.4 Poland: Regulations Regarding Work by Foreigners in Poland There are several regulations in Polish law relating to the employment of foreigners within the territory of the country. The most important of these are the Act of 11 April 2004 on Foreigners (Journal of Laws of 2001, No. 42, item 475) and the Act of 20 April 2004 on Employment Promotion and Labour Market Institutions (Journal of Laws of 2004, No. 99, item 1001). In addition to the above regulation, the following directives of the Minister of Economy, Labour, and Social Policy are of significance in this respect: – 26 May 2004 on the scope of restrictions in the sphere of work by foreigners within the territory of the Republic of Poland (Journal of Laws of 2004, N. 123, item 1293); – 9 February 2004 on detailed principles and procedures for issuing promissory notes and permits for work by foreigners (Journal of Laws of 2004, No. 27, item 236); – 9 February 2004 on detailed principles and procedures for issuing promissory notes and permits for work by foreigners employed in the rendering of export services (Journal of Laws of 2004, No. 27, item 237); – 9 February 2004 on work by foreigners not requiring work permits (Journal of Laws of 2004, No. 27, item 238); and – 9 February 2004 on defining cases in which promissory notes and permits for work by foreigners shall be issued by the voivode [provincial governor] regardless of the situation on the local labour market (Journal of Laws of 2004, No. 27, item 239). The Act on Foreigners regulates matters of employment within the territory of Poland in the context of the issue of visas. Prerequisite to the issuance of an entry visa by a Polish consulate, if the purpose of the journey to Poland and stay in the country is employment or the execution of work for valuable compensation, is the presentation by the visa applicant of a permit issued by a Polish employment office or a written declaration by an employer regarding the intention to employ the person. Pursuant to the Act on Employment Promotion and Labour Market Institutions, the foreigner may perform work in Poland if he/she has a work permit issued by the appropriate voivode [provincial governor] in the seat of the employer. The obligation to hold individual permits for work in Poland does not encompass persons with refugee status, foreigners with permits for permanent residence in Poland, members of the family of foreigners holding the citizenship of European Union member states with the right to permanent residence in Poland or working legally in the country, persons who have concluded economic activity in Poland, and students. Work permits for foreigners are issued upon application by the employer for a specified period of time for a specific foreigner and employer for a defined job position or type of work performed. Moreover, the permit is issued for a period of time no greater than for the period of stay as defined in the visa or no longer than the permit for residence within the territory of the Republic of Poland. The procedure required for employing a foreigner in Poland is a multi–stage, lengthy, and complex one. It necessitates the delivery of numerous documents and fees (at a level of the current minimum wage in the case of application for a successive permit for a candidate in a situation in which an employee did not appear, where such a fee is not returnable), which is a factor warding off employers. They often decide against employing a foreigner or choose a different path such as use of the grey zone. 172 The National Labour Inspection Authority (PIP) The National Labour Inspection Authority (PIP) is a body created in order to monitor and oversee the observance of labour law, especially occupational health and safety principles and regulations. This body acts pursuant to the Act of 6 March 1981 on the National Labour Inspection Authority (Journal of Laws of 1981, No. 54, item 276, with subsequent modifications). The National Labour Inspection Authority is subject to the Sejm [Parliament]. Supervision over the National Labour Inspection Authority rests with the Labour Protection Council (ROP). The National Labour Inspection Authority is made up of the Chief Labour Inspectorate (GIP) and district labour inspectorates as well as labour inspectors operating within the territorial jurisdiction of the district labour inspectorates. Among the main tasks facing the National Labour Inspection Authority are: – Monitoring and oversight over the observance by the employer of labour law, mainly regulations and principles of occupational health and safety, regulations relating to labour relations, remuneration for work and other benefits related to labour relations, working hours, holidays, protection of labour by women, adolescents, and the disabled; – Monitoring the observance of occupational health and safety regulations in the design, construction, remodelling, and modernization of work places; – Participation in acceptance for operation of newly built or remodelled work places or parts thereof; – Monitoring and oversight over observance by the employer of occupational health and safety requirements in the construction and manufacture of machines, equipment, and tools for work; – Analysis of the causes of accidents at work and occupational disease, monitoring the use of preventive measures in the case of accidents and illness, and participation in investigations into the circumstances and causes of serious, group, and fatal accidents; – Prosecution of violations against worker rights and participation in such cases as public prosecutions; and – Review of draft legal acts and the initiation of legislative efforts in the realm of labour law. 173 ANNEX III.1 Criteria of independence Community research EUROPEAN COMMISSION Small and medium-sized enterprises (SMEs) are key players in the transformation of the European knowledge economy. Their ability to apply, adapt and spread new technologies, as well as to create and develop them, is unique. Realising the full potential of SMEs is an essential part of the European Union’s strategy for maintaining prosperity and high-quality employment. The European Commission is keen that all technology oriented SMEs should consider participating in its Research Framework Programmes. In the current programme, it has earmarked more than €2.1 billion of research funding directly for SME participants. There are special measures to facilitate their involvement and to ensure that much of the research carried out is of immediate relevance to their needs. On 1 January 2005, a new common European definition of SMEs came into force. This will be applied for all future EU measures in support of SMEs, including the Research Framework Programmes. It raises the financial limits at which an enterprise ceases to qualify as an SME, and introduces new exceptions to the requirements for autonomy. The definition and the simple checklist on the next pages will be enough to determine the status of the majority of SMEs*. We hope that you will take full advantage of the new opportunities created by these changes. European Commission, Research DG Research and SMEs unit * DISCLAIMER: This leaflet offers general guidance on the application of the new SME definition. It does not have any legal value and does not bind the Commission in any way. Commission Recommendation 2003/361/EC as published in the Official Journal of the European Union L 124, p. 36 of 20 May 2003 is the sole authentic basis for determining the conditions regarding the qualification as an SME. 174 An enterprise is autonomous: 1. if it owns no shares in other enterprises, and other enterprises own none of its shares, or 2. if it owns less than 25% of the shares of one or more other enterprises, and other enterprises own less than 25% of its shares, provided these enterprises are not linked, or 3. if it owns in total less than 25% of the shares of linked enterprises, and they own in total less than 25% of its shares, or 4. if other enterprises each own between 25% and 50% of its shares, provided they are not linked and are of the following types: a) public investment corporations, venture, capital companies, or business angels with stakes of less than €1.25 million, b) universities or non-profit research centres, c) institutional investors, including regional development funds, d) autonomous local authorities with annual budgets of less than €10 million and fewer than 5,000 inhabitants. An autonomous enterprise only needs to check its own payroll, turnover and balance sheet against the limits defined in the checklist. An enterprise which is not autonomous may still qualify as an SME, but must take into account the effect of outside shareholdings – see ‘partner enterprise’ and ‘linked enterprise’. An enterprise is a partner enterprise: 1. if it owns between 25% and 50% of the shares of one or more other enterprises, or they own between 25% and 50% of its shares, provided these enterprises are not linked, or 2. if it owns in total between 25% and 50% of the shares of linked enterprises, or they own in total between 25% and 50% of its shares. 175 When calculating its payroll, turnover and balance sheet figures, a partner enterprise must add to its own data the percentage of the payroll, turnover and balance sheet that corresponds to the shareholding. An enterprise is a linked enterprise: if it owns more than 50% of the shares of one or more other enterprises, or they own more than 50% of its shares. When calculating its payroll, turnover and balance sheet figures, a linked enterprise must add to its own data the entire payroll, turnover and balance sheet of the other enterprise (as well as a percentage of those of partner enterprises, as explained above). An enterprise in which public bodies (other than those mentioned in point 4 under ‘autonomous’) own more than 25% of the shares cannot qualify as an SME. Further information • A full account of the background to the changes, a comprehensive user guide, and the texts of the Commission recommendation, are available at http://europa.eu.int/comm/enterprise/enterprise_policy/sme_definition/index_en.htm • Specific questions may be directed to: SME Helpline European Commission Research Directorate-General tel +32 2 295 71 75 - fax +32 2 295 71 10 research-sme@cec.eu.int 176 177 ANNEX III.2 UEAPME* Proposal for simplification UNION EUROPEENNE DE L’ARTISANAT ET DES PETITES ET MOYENNES ENTREPRISESEUROPÄISCHE UNION DES HANDWERKS UND DER KLEIN- UND MITTELBETRIEB EEUROPEAN ASSOCIATON OF CRAFT, SMALL AND MEDIUM-SIZED ENTERPRISES UNIONE EUROPEA DELL’ ARTIGIANATO E DELLE PICCOLE E MEDIE IMPRESE UEAPME PROPOSALS FOR SIMPLIFICATION UEAPME highly welcomed the intention, expressed by the Commission, to simplify the acquis communautaire and to make ‘better regulation’ a priority. For many years now, simplification has been high on the agenda of the representative business organisations and of the national and European authorities. Substantial and immediate progress and action is necessary in order to remain credible. Indeed, the European Charter for Small Enterprises, endorsed in 2000 already stated, “Small enterprises are the first to suffer if weighed down with excessive bureaucracy. And they are the first to flourish from initiatives to cut red tape” and that “New regulations at national and Community level should be screened to asses their impact on small enterprises and entrepreneurs. Wherever possible, national and EC rules should be simplified. Governments should adopt user-friendly administrative documents” (Action line 3). UEAPME recalls that the average cost of administrative burdens is 6 to 30 times higher for SMEs than for larger businesses. In this position paper we make some proposals for better regulations in the environmental sector, the social sector, foodstuff, consumer protection, among others. The list of proposals we received from our member organisations was much longer. However, after an * UEAPME is a European Social Partner, the employer's organisation representing the interests of crafts, trades and SMEs from the EU and accession countries at European level. UEAPME has 78 member organisations, which represent crafts and SMEs across the whole of Europe, covering over 11 million enterprises with nearly 50 million employees 178 analysis, it was clear that the administrative burden had been added at national level. Here it has to be highlighted that although the European legislation did not contain, in these cases, any concrete administrative burden for SMEs, most of the time they encouraged the development of such at national level. In prioritising, the first and main indicator should be the impact on SMEs, especially small enterprises. It is of utmost importance that careful preparation, including appropriate consultation, is taken. Appropriate consultation should mean a real consultation and involvement of the European representative business organisations. UEAPME does not, in principle, advocate exemptions for SMEs, as this can give the wrong impression that employees, consumers, clients, society as a whole, are less protected in these enterprises. The impact of legislation on small businesses must be an important consideration in determining its form and content. Therefore, the ‘think small first’ approach should be the guiding principle when reviewing the existing legislation and conceiving new legislation. This means that legislation should take into account the particularities of SMEs. In addition, the following accompanying measures are necessary: - Further consultation and involvement of the representative business organisations; - Development of regulatory impact analysis and instruments for evaluating compliance costs and administrative burdens especially for small enterprises, such as impact index cards, which indicate the cumulative effect of regulations; - Allowing reasonable timeframes for the implementation of legislation, especially for small businesses; - Conducting effective information campaigns regarding changes required by the new legislation; - Consulting businesses before introducing new administrative practices, including new forms and questionnaires, to ensure that enterprises can provide the information, and that it is not already available elsewhere. For instance, information required for statistical or other similar administrative reasons should be limited and separately identified; 179 - In the case of directives being transposed into national legislation, care should be taken to avoid adding undue complications and ‘gold plating’ should be resisted and eventually eliminated. Meanwhile, it should be made clear when additional provisions are being made. These should be identified and evaluated separately. UEAPME supports the idea of creating “Better Regulation Units” (as already suggested in the BEST report in 1998) within the European Commission, the Council and the European Parliament in order to co-ordinate regulatory review, to assist in improving the clarity and effectiveness of each of their contributions to EU legislation, in deciding whether legislation is actually necessary or whether there are alternative courses of action and to ensure that the consequences of any legislative proposals for SMEs have been assessed and fully taken into account. Social • Regulation (EC) 530/1999 Statistical survey on the cost of labour, on the structures of workers in enterprises. Should only be carried out in enterprises with more than 20 workers or simplify the number and the content of the questions. • Directive 91/533/EC relating to the obligation of the employer to inform the worker of the conditions applicable to the contract or employment relationship The information obligations contained in the directive do not take account of the functioning of SMEs. SMEs should be excluded from the field of application of the directive because of too heavy obligations for SMEs • Directive 2002/73/EC modifying directive 76/207/EC relating to the implementation of the principle of equal treatment between men and women The obligation to regularly inform workers and/or their representatives on the policy of the enterprise in the area of gender equality (Art 8 b4) is difficult to implement and constitutes significant administrative burden 180 • Directive 2002/14/EC on the information and consultation of workers The thresholds in terms of members of enterprises (50) or establishment (20) are too low and pose problems for SMEs The obligation to create workers representation structures in enterprises with more than 50 workers to cope with the new information and consultation obligation of workers creates new burdens and difficulties for SMEs Environment • Council Directive 91/156/EEC of 18 March 1991 amending Directive 75/442/EEC on waste The definition of waste needs to be clarified. For instance, the directive does not sufficiently encourage recycling. Setting minimum thresholds for the delivery of permits for businesses carrying out activities in the field of recovery and final disposal of waste. • Council Directive 96/61/EC of 24 September 1996 concerning Integrated Pollution Prevention and Control The standards set are too strict and difficult to respect (concept of Best Available Technologies) in the fields of air, water, and waste. Constraints linked to the EPER (European Pollutants Emission Register), which require carrying out measurements etc. in order for the emissions of businesses related to this central register to be published. • Directive 2002/96/EC of 27 January on waste electrical and electronic equipment (WEEE) The principle of the “producer responsibility” is leading to an increase in red tape for businesses. It is requiring the setting up of very complicated structures and most of the 181 financial burden relating to the recycling and recovery of WEEE will fall on the importers, most of whom are SMEs. Setting minimum threshold values for the “producer responsibility”. Small electrical or electronical equipment with low prices (such as PC-mouses, electrical toothbrushes, alarm clocks, etc.....) should be excluded from producer responsibility or should be exonerated from contribution to the local organisation. • Regulation (EC) N° 761/2001 of 19 March 2001 allowing voluntary participation by organisations in a Community eco-management and audit scheme (EMAS) Further simplification is necessary in the Regulation in particular with regard to SMEs and environmental statement. The obligation for an external verifier to validate the modifications of the environmental statement every year must be removed. The possibility for businesses to implement EMAS in a staged or gradual approach must also be inserted. • Directive 94/62/EC of 20/12/94 on packaging and packaging waste Small shops, which are only “responsible” for a small amount of “service-packaging” (such as bags they give to customers, package to make a parcel...), should be excluded from the scope of the directive. European waste lists At present at EU level different nomenclatures of waste exist. Those nomenclatures are implemented by 3 different legal acts: • Council Regulation (EEC) No 259/93 of 1 February 1993 on the supervision and control of shipments of waste within, into and out of the European Community • 2000/532/EC: Commission Decision of 3 May 2000 replacing Decision 94/3/EC establishing a list of wastes pursuant to Article 1(a) of Council Directive 75/442/EEC on waste and Council Decision 94/904/EC establishing a list of hazardous waste pursuant to Article 1(4) of Council Directive 91/689/EEC on hazardous waste (EWC) 182 • Regulation (EC) No 2150/2002 of the European Parliament and of the Council of 25 November 2002 on waste statistics These legal acts are, in part, based on different systematic approaches. This causes an extensive administrative effort for companies and complicates the classification of waste within different predetermined codes of waste. Possible improvement: harmonisation of European waste lists. Only that way EU- wide homogeneity of waste data can be assured. • Directive on environmental liability 2004/35/EC The directive on environmental liability with regard to the prevention and remedying of environmental damage has to be considered as a burden for national economy. Exemptions concerning “permit defence” and “state of the art” might have been more effective if applicable community wide rather than at national level. The scope of the directive, which is still considered to be too broad, could be limited to cases where activities go along with a significant risk. This limitation should be based on threshold values related to chemistries related to directives listed in Annex III paragraph 7 of directive 2004/35/EC. Foodstuffs UEAPME is calling for proper and coherent structuring of the large amount of European Regulations and Directives on labeling: - Regulation on food additives (WGA/004/03) - Directive 94/35/EC Sweeteners for use in Foodstuffs - Directive 95/2/EG on food additives other than colors and sweeteners - Regulation on flavorings and food ingredients with flavorings properties for use in and on foods (WGF/002/02) - Labeling Directive 2000/13 including Declaration of Allergens - Addition of Vitamins and Minerals (COM (2003) 0671) - Directive 89/108/EWG on food additives 183 - Directive 90/496/EEC on nutrition labeling - Directive 1829/2003 on GMO definitions - Directive 1830/2003 on GMO labeling - Regulation 258/197 concerning novel foods and novel food ingredients For the owner of a small enterprise it is not clear arranged, which requirements he has to fulfill according to which Directive or Regulation. Concerning the guidelines for the implementation of the Hygiene regulations 852/2004, 853/2004 en 854/2004, we fully support the actual approach of the European Commission, issuing guidance documents for SMEs. However, the definition of the small food producing enterprises must not be limited to only micro- enterprises and enterprises in remote areas. Data protection • Directive 95/46 Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. Without questioning the objectives of this directive, a simplification is necessary. Clearer definitions, review of the notifications and simpler procedures are a priority. New Approach Directives The new approach directives (23 at the last count) map the procedures for CE marking (referring to harmonised standards) to facilitate the free movement of goods that comply with minimum requirements of health and safety. Depending on the type of product Modules from A to H (increasingly complex and costly) are used to satisfy the requirements of safe design and production methods. For small enterprises that mainly work on custom made and non-series production, Module A (Initial Type Declaration) should be sufficient for CE marking, while the higher modules are better suited for large companies involved in high volume production. Furthermore for the purposes of custom made and unique application products small companies should be allowed to opt out of CE marking. 184 Consumer Protection Directive 98/6/EC of the European Parliament and the Council of 16 February 1998 on consumer protection in the indication of the prices of products offered to consumers. This directive should be simplified to reduce the administrative burden and workload for small shops. Unfair competition law In the area of unfair competition law, it is important to align existing and future European legislation in order to create a coherent body of rules, which can be enforced in a consistent manner. Therefore, it is particularly important to align horizontal legal instruments with vertical instruments for specific sectors, in order to prevent conflicting regulation. Furthermore it is extremely regrettable that the European legislator did not attempt to harmonise fair trading law in a coherent and systematic way but restricted the directive on unfair commercial practices to the B2C area and even introduced such a splitting in the area of misleading advertising which has offered a consistent and homogeneous set of rules up to now. Postal law In order to assure fast an effective liberalisation of the postal market within the European Union, it is proposed to establish a detailed road map for liberalisation of the European postal market as soon as possible. Such road map is necessary to enable companies and national legislators to effectively prepare for liberalisation on a European scale. Brussels, July 2005 For further information on this position paper, contact: Luc Hendrickx, Director of Enterprise Policy & External Relations, UEAPME, Rue Jacques de Lalaing, 4, B-1040 Brussels. Tel: +32 2 2307599 E-mail: l.hendrickx@ueapme.com 185 ANNEX III.3 Company legal forms and abbreviations in the participant countries Table 8.5 Legal forms in some participant countries Legal forms in the participant countries Public Limited Country Company Private Limited Company Unlimited Company Belgium Naamloze Vennotshap Besloten Vennotshap (NV) / Société Anonyme (BVBA) / Société a (SA) Responsabilité Limite (SARL) France Société Anonyme (SA) Société a Responsabilité Limite (SARL) Germany Aktiengesellschaft (AG) Gesellschaft mit beschränkter Kommenditgesellschaft Haftung (GmbH) (KG) Hungary Részvénytársaság (Rt.) Korlátolt Felelısségő Társaság (Kft.) Spain Sociedad Anónima (SA) Sociedad Limitada (SL) UK Public Limited Company (PLC) Private Limited Company (Ltd) 186 Betéti Társaság (Bt.) Unlimited Company References Abubakar, Y. (2004): Improving the Legal Environment for UK SMEs (LEONARDO Community Vocational Training Action Programme), Luton: Luton Business School, 12. pp. Bertola, G. – Boeri, T. – Cazes, S. (2000): Employment in industrialized countries: The case for new indicators. International Labour Review, Vol. 139, No. 1, pp. 57-72. Bilon, I. (2004): SMEs French System (LEONARDO Community Vocational Training Action Programme), Paris: CNRS– Univeristy of Paris 10, 77. pp Elmeskov, J. – Martin, J. – Scarpetta, S. (1998): Key lessons for labour market reforms: Evidence from OECD countries’ experience. Swedish Economic Policy Review, No. 5. Engels, E. – Stork, W. (2005): National Report on SMEs (LEONARDO Community Vocational Training Action Programme), Luton: Luton Business School, 253. pp. Goldenberg, P. (1999): Guide to Company Law. Eynsham: CHH Edition Limited Gora, A. (2004): General Legal regulations for businesses in Germany (LEONARDO Community Vocational Training Action Programme), Wismar: Wismar University, 21. pp IFA (2004): Doing Business in France. Paris: Invest in France Agency ILO (2000): Micro and Small Enterprise Development and Poverty Alleviation in Thailand. Final Report and Recommendations, June Joint Employment Report, COM (2000) 551 Klapper, L. – Laeven, L. – Rajan, R. (2004): Business Environment and Firms’ Entry: Evidence from International Data. World Bank Policy Research Paper 3232 Kovács, E. (2004): Legal and Regulatory Environment Affecting the Foundation and Operation of SMEs in Hungary (LEONARDO Community Vocational Training Action Programme), Budapest: Institute of Sociology – Hungarian Academy of Sciences – Budapest Business School, 27. pp. Makó, Cs. – Simonyi, Á. (1992): Social Spaces and Acting Society. In: Széll, Gy. (ed.) Labour Relations in Transition in Eastern Europe, New York: Walter de Gruyter, pp. 29–84. Morales, J. L. (2004) Legal and Financial Environment of SMEs (LEONARDO Community Vocational Training Action Programme), Madrid: UNED, 20. pp. 187 Observatory of European SMEs (2002) Recruitment of employees: administrative burdens on SMEs in Europe. Luxembourg: Office of Official Publication of European Communities. Potobsky, G. (1992): Small and Medium Enterprises and Labour Law. International Labour Review, vol. 131, No. 6 Quartey, P. (2001): Regulation, Competition and Small and Medium Enterprises in Developing Countries. Centre on Regulation and Competition Working Paper Series, Manchester: University of Manchester Roemer, J. (1993): Limited Privatization in the Presence of Public. Working Papers from California Davis – Institute of Governmental Affairs Sienkiewitz, L. – Bednarski, M. (2004): Small and Medium Enterprise Operations in Poland as Defined by the Legal System and the Financial Environment (LEONARDO Community Vocational Training Action Programme), Warsaw: IPISS, 37. pp. Spaepen, L. – Blieck, G. (2004): Snapshot of the Belgian Business Environment (LEONARDO Community Vocational Training Action Programme), Brussels: EHSAL, 21 pp Teubner, G. (2004): Legal Irritants: How Unifying Law Ends up in New Divergences. In: Hall, P. – Soskice, D. (ed.) Varieties of Capitalism, New York: Oxford University Press, pp. 417 - 442. Tvrdoň, J. (2004) Institutional Background and External Conditions of Small and Mediumsized Enterprises: Functioning in Slovakia (LEONARDO Community Vocational Training Action Programme), Bratislava: Institute for Sociology of Slovak Academy of Sciences, 20. pp. Wienert, H. (1997): Regulation and Industrial Competitiveness: A Perspective for Regulatory Reform. Paris: OECD World Bank (2005): World Development Report 2005: A Better Investment Climate for Everyone. New York: World Bank – Oxford University Press 188 PART IV. FINANCIAL FRAMEWORK AND SMEs This part focuses on the administrative framework of small and medium-sized enterprises; especially on the taxation environment of companies. It provides an overview concerning the tax structures and tax rates within the EU and a description, evaluation and comparison of the tax systems in the countries participating in the Leonardo project. 9. Tax rates and structures Tax policies shaping tax rates and structures depend on various economic, social, political and historical factors. The structure and extent of public expenditure determines the structure of national tax systems, yet the political and social considerations underlying the individual tax policies vary country by country. The different size and composition of public spending are reflected in different government financing needs which may lead to significant differences in national tax systems. In the last few years however there have been several efforts carried out in order to harmonize the national tax systems at European level. For example from the mid1990s, the free movement of capital, the elimination of customs controls, the introduction of the Euro and the development of information and communication technologies have contributed to the increase in the mobility of tax bases in Europe. However the recent crisis of Lisbon strategy call the attention to the lack of integration not only in the field of product market, employment relations (e.g. degree of employment protection for permanent workers), but “… labour market and tax or welfare reforms, the evidence does not suggest tight coordination either.” (Pisani-Ferry, J. 2005:8.) The growing importance of international competition also forced European governments to raise public sector efficiency and achieve a double goal: lower taxes and better public services. Another incentive behind the tax harmonization efforts was the intention to reduce tax avoidance and evasion. On the other hand evidence shows that these efforts have resulted in the lowering of tax burdens on highly mobile production factors and a higher tax pressure on the less mobile ones, in particular labour (Joumard 2001). 189 Figure 9.1 illustrates the general extent of tax burdens in terms of GDP ratio in the OECD countries. Figure 9.1 Tax to GDP ratio in OECD countries1 1998 Comparing the extent of tax burdens it can be stated that tax rates in the European area are higher than in most other OECD-countries. The EU-15 average defined in the tax-to-GDP ratio was 40% in 1998, more than 10 points higher than in Japan or in the United States. Concerning the tax rates there are clear differences between the various European countries. Tax burdens are relatively low in Ireland, Portugal and Spain; the UK, Greece, Germany, Poland and Hungary stand somewhere in the middle. The Nordic welfare states (Finland, Denmark, and Sweden), Austria, Italy, France and Belgium represent the highest tax rates in ratio to GDP. 190 Box 9.1. Differences between European tax burdens Differences between the effective tax burdens in the EU Member States may be important for two reasons. First, differences in effective tax rates faced by companies located in different countries, but competing in the same market, may affect their international competitiveness: two different companies, competing in the same market, may face two different tax rates. Second, when multinational companies face only the tax rate of the country where the activity takes place then differences in the effective tax rates between countries could also affect the location choice of individual activities. This can occur either as a result of the provisions of international tax codes, for example when the repatriation of profits by way of dividend from a subsidiary to a parent results in no further taxation because the dividend is exempt, or as a result of tax planning. A multinational company may therefore face different tax rates, depending on where its activities are located. As indicated, this economic reasoning is based on purely tax considerations and cannot, on its own, explain the actual behaviour of companies. Source: European Commission 2001 In order to highlight not just the quantitative but the structural differences between the various tax systems, it is worth overviewing the different so-called ‘tax-mixes’ in the OECD countries. Figure 9.2 presents these differences. 191 Figure 9.2 Tax mix by source1 Per cent share of total tax revenue, 1998 On of the most important distinctive features of tax systems in the EU-15 compared to the US and Japan is the relatively high proportion of social contributions, consumption and environmentally-related taxes, and on the other hand, the lower share of corporate income and property taxes, except in the UK and France. Income redistribution is a key objective in Europe, though the progressivity of the personal income tax rates is often weakened by a large scale of tax allowances and tax credits, which mainly benefit high income groups (Joumard 2001). 192 9.1 Tax on labour As we have stated above, the average effective tax rate on labour in the EU-15 in 1998 was about 15% higher than in the US and Japan. Austria, Belgium, France, Italy and the Nordic countries tax labour income most heavily, whilst the UK, Ireland and Portugal are closer to the patterns of the US and Japan. Unfortunately there is a shortage of systematic analysis of the New Member States, but based on OECD-statistics, labour taxation in Poland and Hungary is similar to the first group of countries mentioned above (OECD 2000 tax database). Since the mid 1990s several EU-countries have tried to lower the tax burdens on labour, typically by reducing payroll taxes to boost the demand for labour. (See Annex IV.3.) Despite these incentives both average and marginal wedges on labour remained high in the EU-area: at the wage level of an average production worker, the average effective tax wedge on labour approached 40% in the year 2000, compared with 30% in the US and 24% in Japan. In addition the marginal tax wedge on labour is also significantly higher in the EU-15 countries than in the US and Japan, which may be reflected, particularly in the Nordic countries, in short working hours combined with relatively high employment rates (Elmeskov et al. 1998). 9.2. Indirect taxes: VAT Compared to the US, Japan and the other OECD-countries, it can be stated that effective tax rates on consumption are relatively high in the EU, too. This fact is reflected not only in the high tax to GDP ratio, but also the relatively high proportion of consumptionbased taxes in the European tax-structures. Among consumption-based taxes VAT plays a dominant role: in 1998 VAT accounted for about 60 % of total tax revenues on goods and services in the EU-area (OECD, 2000). The relatively high proportion of VAT within the European tax mix has various advantages. From the point of view of economic effectiveness, tax systems must be ‘neutral’ in terms of economic choices. Among others considerations, VAT (like other consumption taxes) is relatively neutral towards saving and investments; as long as it is based on the destination principle, it does not discriminate between imports and local products and does 193 not affect external competitiveness. The countries of the European Community agreed in 1967 to establish a harmonized VAT system, in order to create the basis of the single market. However the European countries have not been able to harmonize their VAT systems up till now, the current situation can be characterised by a fair degree of standardization, with two categories of rates, and minimal standard and reduced rates fixed at the EU level. At the same time, many EU countries have differentiated (reduced) VAT rates and exemptions, since the European Community law allows a certain number of derogations and special schemes. The lack of uniformity in the implementation of EC Directives on VAT has, on the other hand, several negative consequences, as well. The cross-European VAT rate differentiation may induce direct revenue losses and may lower VAT efficiency indirectly by increasing the complexity of the VAT system, making it difficult to assess and monitor the degree of tax compliance. In addition the complex and non-transparent system of derogations and exemption my distort competition and consumption patterns within and between EUcountries. (For example, in recent years there have several problems caused by the introduction of competition in traditionally state-controlled sectors, such as posts and telecommunications, radio and television broadcasting services or electricity, gas and water supply. These areas, under the current system, are mainly subject to a special - and rather complex - VAT treatment which can have a clear distortion effect on competition). The dispersion of excise duties, through transfer prices, can also have significant impact on crossborder shopping and can encourage smuggling as well. Concerning the European Commission (EC), the lack of uniformity of the current European VAT system creates confusion, an additional workload, administrative complication and legal uncertainty for traders (EC 1999). As a result the EC estimates that VAT fraud amounts to 8 billion EUR annually and as they note: “there are indications that the level of serious fraud in intra-Community trade is growing” (European Commission 2000). 194 9.3 Corporate income tax Company income tax rates in most European countries are significantly lower than in the other OECD-countries. This relatively low proportion of the corporate income tax within the tax structure by international standards originates in various factors. Among these are large differences in accountancy rules that firms must comply with and the relatively low percentage of incorporated firms. In addition the large and complex system of tax relief also plays an important role in the practice of European corporate taxation. These reliefs mainly cover the following areas: investment tax credits, accelerated depreciation allowances for investments in equipment goods and in intangible assets (e.g. R&D), tax breaks for employment creation and tax incentives for depressed areas (European Commission 2001). In some EU-countries investments tax credits are combined with depreciation rates higher than economic depreciation, which can cause a bias in favour of capital intensive activities. In addition many countries have introduced tax measures in order to favour SMEs, newly created firms and/or information technology companies (e.g. France, Netherlands, Portugal, Spain and the UK). These measures are designated to offset the disadvantages of the targeted enterprises in financing their investments and/or disproportionate costs stemming from administrative complexities, including tax compliance (OECD, 2001). Box 9.2 Favouring SMEs in company taxation In the United Kingdom, to help small companies, a 10 percent starting rate was introduced in April 2000 to companies with taxable profits below £ 10,000. A 20 per cent rate is also applied for companies with taxable profits between £ 50,000 and £ 300,000 (the ‘normal’ corporate income tax rate, i.e. paid by companies with profits above £ 1.5 million, is 30 per cent). In addition, the Budget 2000 introduced an enhanced relief for SMEs for R&D spending. From April 2000, SMEs are entitled to claim 150 per cent of their qualifying expenditure on R&D. In France, full and partial exemptions are granted to companies created between 1995 and 2004 if certain conditions concerning the type and location of the activity are satisfied. Source: Freedman – Ward 2000 In several cases tax allowances are introduced in order to attract multinational investments. Some European countries have introduced special tax measures to encourage foreign direct investments in specific geographical areas or activities (e.g Ireland has applied a reduced corporate tax rate for manufacturing and some internationally traded services, in Greece off-shore and shipping companies are exempt, and in Spain the Basque country 195 granted large tax privileges for fixed-assets investment above a certain amount). In addition, in some countries there are special holding-company schemes and co-ordination centres, which allow international investment income to flow through those companies at a low tax rate (e.g. Belgium, Denmark, Finland, Germany, Greece and the Netherlands). In 1997, the EU agreed to introduce a Code on business taxation, in order to avoid harmful tax competition between European countries (See ANNEX IV.1.). The generally accepted Code, however, does not contain legally binding obligations or sanctions; it simply serves as a guide. Box 9.3. Company taxation and globalisation The following figures illustrate that companies increasingly operate, in various facets, on a multinational scale. Tax administrations however broadly continue to operate on a national scale. The number of multinational enterprises has increased from some 7,000 parent firms in 15 developed (EU and non-EU) countries at the end of the 1960s to some 40,000 at the end of the 1990s. There are now approximately 63,000 parent firms and 690,000 foreign affiliates operating world-wide. Accordingly, international production, trade and investment have increased significantly. Sales of foreign affiliates worldwide accounted for an estimated $13.6 trillion in 1999, compared to about $2.5 trillion in 1980, a figure twice as high as that of global exports. Multinational enterprises now account for about one-tenth of global GDP, compared to one-twentieth in 1982. This corresponds to a broad increase in foreign direct investment (FDI). The ratio of world FDI inflows ($865 billion in 1999) to gross domestic capital formation is now 14%, compared to2 % twenty years ago. In the same period, the ratio of world FDI stock to world GDP increased from 5% to 16%. At the same time, both the number and the value of mergers and acquisitions have increased significantly. The value of all mergers and acquisitions (cross-border and domestic) as a share of world GDP has risen from 0.3% in 1980 to 8% in 1999 while the value of completed cross-border mergers and acquisitions rose from less than $100 billion in 1987 to $720 billion in 1999. The total number of all mergers and acquisitions world-wide has grown at 42% annually between 1980 and 1999. Source: European Commission 2001:21. 9.4 Description, evaluation and comparison of the tax systems in the countries participating in the Leonardo Project Comparing the various elements of tax systems, significant differences can be found concerning both in the structures and rates. As for personal income tax (PIT), there are quite large differences among the countries participating in the project. Table 9.1 presents the PIT rates in the eight participant countries surveyed. 196 Country France Table 9.1. Personal income tax rates in the participant countries Income (Euro) Tax (%) 0-4262 0 4262-8382 6,83 8382-14 753 19,14 14 753-23 888 28,26 23 888-38 868 37,38 38 868-47 932 42,62 47 93248,09 Germany 0-7236 7236-9251 9251-55 007 55 007- 0 19,96-23,02 23,02-48,50 48,5 Hungary 0-3189 3189-5979 5979- 16 26 38 Poland 0-8257 8257-16 513 16 513 19 30 40 Slovakia 0- 19 Spain 0-4000 4000-13 800 13 800-25 800 25 800-45 000 45 000- 9,06 15,84 18,68 24,71 29,19 UK 0-3036 3036-47 200 47 200- 0 20 25 Source: IBDF Tax Travel Companions, The EU Accession States Tax Memo, European Tax Handbook 2003, PWC Excluding Slovakia with a flat tax rate (linear taxation), personal income tax is progressive in all countries. There are differences concerning the number of tax brackets and the lowest taxable income. In Spain and France, the system is quite complex, having several brackets, and Hungary levies personal incomes most heavily, since, uniquely in the EU, the average income is taxed at the highest personal income tax rate (38 %). On the other hand the corporate income tax rate in Hungary is one of the lowest in the EU; therefore the average tax burden in ratio to GDP is about average in Europe. 197 The structure of corporate income taxes (CIT) in the participant countries is less complex than in the case of PIT. The nominal tax rates are everywhere under 40%, but there are no tax brackets. In order to avoid internal tax competition, some large EU-countries initiated the introduction of a minimum standard corporate income tax level of 20%. The total tax burden is the lowest in Slovakia and in the UK and the highest in Belgium and France. Country Belgium Table 9.2. Corporate tax burdens in the participant countries Total corporate tax Nominal tax rates (%) burdens in share of Corporate tax Local tax GDP (%)* 46,6 34 France (a) 44,2 33,3 Germany 40,2 25 Hungary 38,8 16 Poland 39,1 19 Slovakia 33 19 Spain (b) 36,2 35 UK 35,8 30 EU-25 40,4 26,3 1,5-4 2 * Contains all taxes and contributions (personal income tax, corporate income tax, VAT, local taxes) (a) In France the real rate of the local tax depends on the local governments’ decision. (b) In Spain local tax is levied on taxable profits above EUR 1 million, depending on the firms’ activity and location. The maximum amount of local taxes cannot exceed 15% of the annual net revenue of the firm. Source: IBDF Tax Travel Companions, The EU Accession States Tax Memo, European Tax Handbook 2003 The taxation on consumption is far from being simple and transparent. The standard VAT rates in the participant countries vary between 16 and 25%, but – except for Slovakia with only one bracket – every country applies a complex system of exceptions and allowances concerning various activities. 198 Country Belgium France Table 9.3. VAT rates in the participant countries Super Reduced Reduced Rate Standard Rate Rate 6 21 5,5 19,6 Germany 7 16 Hungary 5 or 15 25 7 22 Poland 2,1 3 Slovakia Spain Parking Rate 12 19 4 UK 7 16 5 17,5 Source: European Commission 2005:3. Evaluating and comparing different taxation regimes without taking into account the broader economic and social context is extremely difficult. The European Commission provides some general principles of taxation which can serve as a basis for a comparative perspective (See ANNEX IV.2). There are three main requirements which can characterise a tax system and strongly influence the economic actors’ decisions and behaviour: simplicity, certainty and transparency. Within the framework of this study we cannot undertake to analyse the tax regimes in the participating countries systematically. However, in terms of the above-mentioned requirements, we can state, that the Old and the New Member States have to face different problems concerning the taxation environment of enterprises. Evidence, however, suggests that tax systems in Europe are complex, which gives rise to high costs, both for the tax administration and for tax payers. There are economic and political reasons why a tax system can be complex. Sometimes governments take measures on an ad hoc basis without taking into consideration how they may interact with other parts of the tax system or with other policy objectives. One paradoxical measure is, for instance, when a tax credit is introduced for those on low-incomes to encourage them to take out complementary health insurance schemes, and at the same time, these schemes are subject to a specific insurance tax. Concerning company taxation, there are a number of specific reliefs and allowances which can make the systems quite complex and the large number of small taxes, which are simply inherited from the past without providing large revenue for government, may also increase complexity (Leibfritz – O’Brien 2005). 199 Another specific problem, first of all in the post-socialist economies, is the uncertain character of the taxation system. The transition of the taxation regimes in these countries was extremely fast and this is reflected in its fragmented nature and in the continual changes in taxation rules. Furthermore, complexity and uncertainty can be increased by the operation of the tax administration, e.g. by the complexity of various levels of government and public institutions which are entitled to collect their own taxes with a different tax base (fragmentation or concentration). Box 9.4. The fragmented French tax administration Tax administration is also more fragmented in France than in most other countries. Within the Finance Ministry there are significant organisational divisions between the different tax functions (Direction Générale and Direction Générale des Impôts, DGI) and there are also two separate administrations for calculating tax liabilities (mostly by the DGI) and for tax collection (mostly by the Direction Générale de la Comptabilité Publique, DGCP). Social security contributions are collected and administered separately by a number of different agencies. Also, France is one of the few OECD countries which does not have a withholding tax system, or deduction at source, for the income tax on wages and salaries; social security contributions are deducted at source, however. While since 2002, income tax payers can file and pay taxes online on the websites created to this end, for those who are unable or unwilling to use this new technology the procedure is more cumbersome. The self-assessment of wage income also leads to a significant time lag between income and tax payments. People who are newly unemployed can find themselves still having to pay income tax on the previous year’s income; this delay also makes measures that make use of income tax incentives less likely to be effective, at least in the short run, and to increase the deadweight losses associated with them. Simplifying the tax system and rationalising tax collection would certainly help reduce administrative costs. Introducing a withholding system for the wage tax would probably meet some resistance from the business sector, although it should not be too costly for firms as these are already withholding social security contributions. Source: Leibfritz – O’Brian 2005, p. 33. In terms of complexity, international comparison is difficult, because of institutional diversity, but the various costs related to collecting taxes can serve as a proxy indicator. Table 9.4 provides some basic indicators concerning the efficiency of the tax administration in the participant countries. 200 Table 9.4. Indicators of administrative costs in tax revenue collection and tax arrears in the participating countries Country Administrative Number of Number of Reported gross tax arrears as costs as a % of citizens employees per a % of net tax collections collected per fullfull-time staff (2003) revenue (2002) time staff (2003) (2003) Belgium 1,00 476 207 14,6 France 1,44 Germany 788 358 16,1 665 324 2,6 Hungary 1,35 768 309 Poland 1,32 751 339 8,6 Slovakia 1,46 929 458 39,7 Spain 0,78 1 680 745 5,9 UK 1,15 730 360 17,2 Source: Tax administration in OECD countries: Comparative Information Series (2004), Centre for Tax Policy and Administration The data presented above should be interpreted with considerable care as they are divorced from their national institutional context, although in comparison, France and the three New Member Sates show a different pattern with relatively high costs per unit of collected revenues and also relative high tax arrears. In recent years the European tax systems have undergone a large number of different attempts to increase simplicity and increase transparency, from reducing tax rates and the number of tax brackets to simplifying tax administration. Recently the Polish and Slovak governments have introduced radical tax reforms and a similar transformation of the tax regime is also permanent topic of political debate also in Hungary, paradoxically increasing the uncertainty of the system. In the following section we provide a brief overview of the tax systems by participant countries in order to make the main characteristics of the different regimes and the logics behind them understandable. The descriptions are based on the contributions of project partners. 201 9.4.1 Belgium Corporate income tax structure The Corporate income tax regime in Belgium is applied on worldwide income. Belgian resident companies as well as Belgian branches of foreign companies are therefore taxed on their foreign source income to the extent that it is linked to their activity. Foreign companies are taxed at a 33.99% nominal ordinary tax rate. For small and medium sized companies (SMEs) with a taxable profit not exceeding 322,500 euro, the tax rate drops to 24.98% at the lower end of the tax scale. Aware of the importance of increasing legal certainty for potential and existing investors, the Belgian tax legislation provides economic actors with a general advance ‘ruling’ practice. Moreover, the advance ruling possibilities have been enlarged recently and the procedure has been re-organized in order to make it smoother, more rapid and more efficient. The ruling is, in principle, issued within a reasonable term. A ruling decision will be legally binding for a maximum of 5 years. Complementary information regarding the ruling practice can be obtained at the Fiscal Department for Foreign Investments within the Federal Public Service FINANCE. Depreciation of assets Depreciation is spread over the estimated economic lifetime and is only allowed on the original acquisition cost. Generally, the straight-line method or the declining depreciation method is used. The declining depreciation method is used until the amount of the annual depreciation has become equal or less than the amount computed under the straight-line method. The taxpayer may then change to the straight-line method. Ancillary costs may either be deducted as expenses in the year of acquisition or be depreciated over a period of time at the taxpayer's choice. For investments in industrial buildings, plant and equipment that were granted regional investment incentives, the straightline depreciation method can be applied at double normal rates for three consecutive years in development areas. 202 Inter-corporate dividends Participation exemption applies both to Belgian resident and non-resident companies with respect to dividends attributable to Belgian permanent establishment. Under the exemption 95% of the dividends are deducted from the profits if existing. The deduction cannot give rise to a negative tax base. If the Belgian company is in a loss position, the qualifying dividends cannot be deducted. Effective from the 1993 income year, the participation exemption applies only if both a minimum participation test and a taxation test are satisfied. Belgium does not impose a holding period condition to qualify for the participation exemption. Under the minimum participation test, companies are required to own a minimum participation of 5% or 1.25 million EUR. To satisfy the taxation test, dividends must be received from companies that are subject to Belgian corporate tax or from non-resident companies subject to a similar foreign corporate tax. The participation exemption does not apply to dividends received from: – A company located in a country whose general tax regime is substantially more advantageous than the regime in Belgium; – A holding or finance company benefiting from a tax regime which deviates from the general regime in the country of establishment; – An investment company; – A company established abroad to the extent it distributes income which itself would not have been exempt under the participation exemption. Withholding taxes Resident companies must withhold a 25.75% tax on the dividends distributed to resident and non-resident shareholders. Most tax treaties reduce this withholding tax either to 15% or to 5% in the case of a subsidiary-parent relationship (at least 25% shareholding). 203 Moreover, the Royal decree of 14 October 1991 deals with the withholding tax applicable to dividend distributions to parent companies established in an EU Member State (incl. Belgian resident companies). Under certain conditions withholding tax is fully exempted. In order to obtain the exemption, a foreign parent company should deliver a statement to the Belgian subsidiary in which the parent declares that all these conditions are met. Capital gains and losses Under the participation exemption, capital gains realised by a Belgian resident company on shares in a Belgian or foreign company are fully exempt from corporate income tax, provided that the dividends on the shares qualify for the participation exemption. For purposes of the participation exemption for capital gains the minimum participation test is not required. Unrealised capital gains on shares that are recognised in the financial statements (which recognition is not mandatory) are taxable. But a roll-over relief is granted if, and as long as, the gain is booked in a separate reserve account on the balance sheet and is not used for distribution or allocation of any kind. As a counterpart to the new exemption of realised capital gains, capital losses on shares, both realised and unrealised, are no longer tax deductible. However, the loss incurred in connection with the liquidation of a subsidiary company remains deductible up to the amount of the paid-up share capital. Other capital gains are taxed at the ordinary rate. If the total amount of sales is used for the purchase of depreciable fixed assets within 3 years, the taxation of the capital gains will be spread over the depreciable period of these assets 204 9.4.2 France Company Taxation The choice of the mode of declaration and imposition is to be carried out at the time of the declaration of existence of the company or the activity. The existing options are: – micro-firm, – simplified real regime, – real regime, – controlled declaration. The tax system takes account of the estimated turnover and the type of activity. It will make it possible to determine the mode of calculation of the taxable profit, the frequency of the tax declarations and the payment of the tax. During the existence of the company, a change of taxation mode is possible. However, it remains impossible to pass from a real regime to a micro-firm regime. Micro-firm This regime is reserved for very small companies which have an annual turnover not exceeding 76,300 Euros for the sales volumes of goods and 27,000 Euros for the activities of provisions of services and the liberal professions. The choice of this regime exempts declaration and payment of VAT (value-added tax), which can neither be invoiced, nor deducted. An obligatory note should be attached to the invoices and the notes of fees: “no applicable VAT, article 293 B of the CGI”. The taxable profit is evaluated in a contractual way by application of a rate of abatement on the turnover: – 72 % for the sale of goods, – 52 % for the provisions of services, – 37 % for the liberal professions. 205 The micro-firm regime brings some reductions of tax and accounting formalities. The registers are simplified with only the day book of the receipts and the register of the purchases (for the sale of goods) required. Even if they are within the limits of turnover, certain legal structures cannot claim as a micro-firm. These are in particular companies subjected to the ‘society taxation’ (IS), companies of people subjected to income tax (IR) and all companies normally subject to VAT. Real simplified regime The simplified mode relates to the industrial, commercial and craft companies whose annual turnover lies between: – 76,300 EUR and 760,000 EUR for the sales volumes of goods, – 27,000 EUR and 230,000 EUR for the provision of services. As for the regime of controlled declaration, the taxation on the benefit is based on the real result. The carry forward and the deduction of the deficit to the following period are both possible. The activity is subject to VAT. The declaration of VAT is annual and the payment is due each quarter (payment on account). Real regime The real regime relates to the industrial, commercial and craft companies whose annual turnover is higher than: – 760,000 EUR for the sales volumes of goods, – 230,000 EUR for the provision of services. The constraints of this regime are heavier because the companies are obliged to produce structured accounts and to publish annual statements. VAT must be declared and paid each month. 206 Controlled declaration The controlled declaration regime relates to the liberal professions which are excluded from the field of the micro-firm, i.e. whose annual turnover is higher than 27,000 EUR. With this regime, the taxation on the benefit is based on the real result. The carry forward and the deduction of the deficit to the following period are both possible. The activity is subject to VAT. The declaration of VAT is annual and the payment is due each quarter (payment on account). Different kinds of taxes Professional tax Professional tax is due each year from persons or entities (companies) which carry out a professional activity. However, the legislation envisaged many exemptions, some applying automatically and others being subordinated to the discretion of the local authorities concerned. Among the different exemptions are: – all firms during the year of their establishment, – craftsmen who work in their family or with an apprentice, – artists, authors, sportsmen, – and those who are exempted, for a temporary period, following a decision of the local authorities: o new companies or companies in difficulty newly re-established, o companies which extend to or are decentralized in some special areas. This direct local tax is calculated on the rental value of real estate (real estate, industrial estate, vehicles, etc) and of a fraction of total revenue. The amount of the professional tax can reach a maximum, on the written request of the company, at a percentage of the added value, equal to 3.5 % for the companies whose turnover is lower than 22 million EUR. 207 The land tax The land tax on built and not-built properties is established each year. The local authorities decide the rate of this tax. It is due from all owners, persons or entities, and uses as a base a fraction of the cadastral rental value of the properties located in France. Tax on vehicles The tax on vehicles used for tourism (TVS) is due when the entire firm has its registered office or an establishment in France, whatever its form, objectives and tax system, and whether they are liable or not to corporation tax. The chargeable vehicles are those of less than 10 years of age registered in France in the private car category. Also liable are those vehicles belonging to the employees of the company for which the company deals with all the expenses incurred. Tax on wages The tax on wages is due from those firms, associations or certain liberal professions which have employees who are not subject to VAT on at least 90% of their turnover. The tax is based on wages, including benefits in kind. As from 1 January 2002, the base of the tax is the same as for social security contributions. This means that the voluntary termination payments for retirement are integrated in the base amount. The tax is due only when its annual amount exceeds 840 EUR. Apprentice tax The tax for training is a tax paid by companies which makes it possible to finance the expenditure necessary for the development of technological and professional teaching and training. The training tax is due from all firms with employees. However, and companies employing apprentices (on condition that their approximate wage bill does not exceed 6 times the annual minimum wage: 8.03 € per hour since July 2005) are exempt from this tax. The tax applies, at the rate of 0.5 %, of gross salary. 208 Vocational training tax All companies, whatever their legal form and their activity, must contribute to the financing of the Continuing Vocational training of their employees. If the average monthly number of paid workers is at least equal to ten during the year under review, the company is subject to pay the equivalent of 1.6% of gross salary (2005). On the other hand, if the monthly number of employees is lower than ten during the year under review, the employer is liable to tax at the minimum rate of 0.55% of gross salary (2005). Value added tax Value-added tax (VAT) is a tax on consumption (or indirect tax) which is imposed on all the deliveries of goods and the provisions of services listed in the VAT code (whatever the stage of the production and consumption). The usual rate is 19.6% in France. There is also a reduced level at 5.5% for food, transportation, spectacles and edition, and a special level (2.1%) for refundable drugs by the social security. VAT is collected by the firm at the time of the sale of the goods and services to their customers and is deducted at the time of their own purchases and investments. It is the positive difference between the collected VAT (sales) and the deductible VAT (purchases) that the company must refund to the Public Treasury. The payment of VAT depends on the regime of taxation that the firm chooses; monthly for the real regime, annual with payment of quarterly instalments for the simplified regime. In the case of a micro-firm regime, the enterprise will pay its purchases including all taxes without being able to recover the VAT. Taxation regime The imposition of the benefit is dependent on the legal statute of the company. If a company is generally subjected to corporation tax, an individual will be always subjected to income tax. Benefits taxation After account closure of the business period, the current results before taxes must be declared to the tax services. In all cases, even if the amount due is negative, the companies 209 will have to discharge an IFA (Annual Contractual Imposition). This tax is levied according to the section in which the turnover including all taxes is located. It constitutes a recoverable advance on the IS of the year and the two following periods. If the result of the business period is negative, the company will be able to carry forward the deficit and to reduce the amount due for the following period. In the absence of a sufficient amount due, the carry forward can be renewed until the fifth year. If this amount due is positive, this benefit will be imposed as for the first declaration. The imposition is currently calculated on the basis of 33% of the result. However, in order to help SMEs, the Finance Act of 2001 set up a method to reduce the imposition on SMEs. This method applies to the companies whose turnover is lower than 7.6 Million EUR and at least 75% of whose capital is held directly or indirectly by physical people. For these companies, the taxable profit will be taxed at: – 15% up to a limit of 38,120 EUR of benefit per 12 months period, for the 2005 declaration period. In case of error, the company pay an over tax of 10%, non deductible, interest for the delay and some times penalties. In case of control, if the manager is considered “bad faith”, penalties can be 100%. Impositions on incomes (IR) The benefit resulting from professional or company activity will be determined by the declaration of professional financial results. This benefit will be deferred on the personal declaration of income tax, in proportion to the rights held in the company, or entirely for independent individuals or EURLs. If the activity is commercial or industrial, this income will be declared as BIC (industrial and commercial benefit); otherwise, the income will be declared as BNC (non commercial benefit). This income will be added to other incomes of the tax base and taxation will be calculated according to the progressive scale of income tax by taking account of the tax shares, and of the deductions and abatements to which the base is entitled. The income tax is calculated for a family. To found the tax rate, income is divided by the family quotient (usually one for each of the two first persons and 0.5 for each child). For the same income, a single pay a lot more than a large family. 210 In case of error, there is an over tax of 10%, non deductible, and interest for the delay. There is no over tax for a small error (under 10% of the income), but if there is dissimulation, the over tax is 20 %. Social security Social security contributions are calculated in two parts: the employer part and the employee part. The two parts are collected by the firm and deducted directly from salary. The payment to the URSAFF depends on the size of the firm; quarterly instalments for small firms and monthly for big firms. Total contributions are around 65% percent of gross salary, so an employee pays about 20% of his/her salary, and the employer 45%. The self-employed pay the contributions themselves. Created in 1945, the social security system follows now three principals: – all French residents have social rights including health, housing assistance, minimum income, – the calculation of national social insurances depends on a ceiling amount (2516 € for 2005). This means that contributions are generally only calculated up to a maximum amount, – a part of contributions depend of the law, other depend on the collective convention of the sector (concluded between trade-union organizations representative and employers) but concern almost all employees and their family’s (complementary health insurance). French social security system can be divided into 7 parts (2005): 1. Pensions: • national pension insurance: compulsory insurance by distribution. There is a minimum pension, for old people. • complementary pension insurance: compulsory insurance by distribution. Contributions are calculated on the ceiling amount for a part and exceeding earnings for a part. • additional pension insurance: not compulsory insurance by capitalization, usually for top management, 211 Pensions (main compulsory insurances) Employer Employee National (CNAV) Percent of gross salary ARRCO complementary under ceiling pension amount AGIRC over ceiling amount + Others Additional Not compulsory Total 8.20% 6.55% 14.75% 1.60% 0.10% 1.70% 4.50% 3.00% 7.50% 12.50% 7.50% 20% 1.5% to 2% 1% to 1.2% 2.5% to 3.2% 0% 0% 0% 2. Health • national health insurance, compulsory and covers all French residents. Generally patient pays and gets back 70 % to 100 % of the amount from the social security. • complementary health insurance, complete the national health insurance and covers more than 90% of French people. This insurance is individual, but it is usually taken out by the company. The firm funds, between 25% and 50%. For poor people, this insurance is free: universal medical cover (CMU) 212 Health National (CNAM) Percent of gross salary Employer Employee Total 12.80% 0.75% 13.55% 3. Family allowances (CNAF): France has a natalist policy. Enterprises pay 5.4% of gross salary for the national family allowance. They also contribute to the housing assistance (0.10% under ceiling amount for companies until 9 employees, 0.50% of gross salary for companies over 9 salaries) 4. Unemployment insurance, for all employees, Percent of gross salary Unemployment insurance Employer Employee 4.45% 2.40% Total 6.85% 5. Care insurance, for employees earning more than the ceiling amount: employer pays 1.50% up to the ceiling amount. 6. Companies’ accident insurance depends of the activity of the company. Employers pay usually between 1% and 6% of salary. 7. Others: transportation, building taxes, general social taxes – employers 5% and employees 8% of gross salary. 213 9.4.3 Germany Taxes Tax authorities In Germany taxes are levied by the federal, state and local governments. The most important taxes are federal taxes, regulated in the Income Tax Act, the Corporation Tax Act, the Trade Tax Act, the Value Added Tax Act, and the Estate and Gift Tax Act, as amended. The German Ministry of Finance issues interpretative regulations as well as letter-decrees in certain cases regarding the above-mentioned taxes, and administers the federal laws through local tax offices (Finanzämter). An important source of statutory interpretation in tax matters is the decisions of the various Finance Courts (Finanzgerichte) and the Federal Finance Court in Munich (Bundesfinanzhof). Principal taxes In Germany there are no particular fiscal privileges for the starting entrepreneur. A single exception is the so called Ansparabschreibung which is increased for future investments, in comparison to existing businesses. Starting businesses, like all other taxpayers, are therefore dependent on first using the existing tax laws optimally for their situation. Especially important in this matter is the legal form of the business, formalities with the turnover tax and the probable form of the ownership relations with the property used for business operations (a tax advisor should be consulted). An independent entrepreneur has to deal with a whole row of taxes: Income taxes Each sole proprietor/trader pays income taxes. These are adjusted to the personal profit that is obtained (after the deduction of all business costs) through the business. In the first year of independent operation, the tax office estimates the entrepreneur’s statements on the bases of the expected profit. From the already taxed income, a basic tax allowance remains 214 tax free (in 2003 this was 7,235 EUR for single people and 14,471 EUR for married people). Income over the basic tax free allowance must be taxed. The level of the tax rate depends on the amount of the income. Annually the tax office fixes a certain sum that must be transferred as a prepayment each quarter. The tax explanation for the entire calendar year is concluded in the following year and the tax liability is settled, taking into account the prepayments. Personal taxes Personal tax is a type of income tax on legal individuals, (for example an Inc. a Ltd. company, a cooperative). It is raised on the distributed and non-distributed profits of the business. The personal tax is raised by the federal states. The tax rate amounts uniformly to 25 percent in the year 2003 for non-distributed and distributed profits. On the distribution, in principle an investment income tax is raised, with a tax rate of 20 percent. Here, the tax office fixes annually a certain sum as well, which must be transferred as a quarterly prepayment. Trade taxes Every trade business must pay trade taxes to cities and communities. The level of the trade tax results from the profit of a trading business. This amount is then multiplied by a so called ‘assessment rate’, which is always valid for a certain community. A tax-free amount of 24,500 EUR is available for natural persons and personal companies. For trade profits up to 72,500 EUR a reduced tax assessment comes into force. The trade tax, as a business cost, decreases the fiscal profit of the trading business and because of this also influences the level of the income- as well as personal tax. Taxes on transactions (Turnover tax/Vorsteuer) The Turnover Tax (Value Added Tax) must be added to all accounted amounts. At present it is fixed at 16%. For a series of products and services (i.e. food, books, magazines) it is 7%. The sum of the sales taxes, which is calculated on the business’s custom, must be regularly forwarded to the tax office. Prior to this however, the Turnover Taxes (Vorsteuern) that have been paid in the same period, i.e. to a firm’s suppliers, can be deducted from this amount. 215 An important characteristic of the German tax system is that normally, a new business pays none or only a few taxes in the initial phase because the tax office takes into consideration the high financial burdens at this time. However, if a business is successful, it can happen that the tax office - in around the third or fourth year - drastically increases the tax demands. In order to comply with the new tax-liabilities, the business must: − store business records and all commercial receipts, including those for the preparation of the business’s foundation; for example travel costs and advice honoraria, − carefully record business procedures and hand over tax explanations, − in the case of small-tradesman or the self employed, keep a cash register book and a revenue excess bill, − in the case of merchants carry out proper double accounting and produce a balance at the end of the year, − in the case of merchants additionally keep a merchandise entrance/exits of stock keeping book − make tax prepayments and pay tax bills. − pay taxes to the tax office according to the level of the profit, possibly after the first year (and according to profit for all following years). Social security In addition to income tax, an individual employed with a German firm may be required to pay social security contributions. If employment in the Federal Republic of Germany lasts less than two months or 50 working days, no social security contributions are withheld from gross income. The German social security system can be divided into 5 parts: − pension insurance, − unemployment insurance, − health insurance, − care insurance, − companies’ accident insurance. Contributions to pension insurance, unemployment insurance, health insurance and care insurance are paid half by the employer and half by the employee; the companies’ accident insurance is paid only by the employer. For the calculation of the monthly 216 contribution to pension insurance, unemployment insurance, health insurance and care insurance special ceiling amounts apply. This means that contributions are only calculated up to a maximum amount; exceeding earnings will remain free of social security contributions. Total contributions are around 40 percent of gross salary, so an employee should expect to pay about 20% of his/her salary into the system. Contributions are deducted directly from one’s salary. The self-employed pay the contributions themselves. Depending on whether the work is provided in the former West Germany or former East Germany in 2001 the following ceiling amounts of earnings apply: Former West Germany: − Pension/unemployment insurance: 4,500 EUR monthly/54,000 EUR annually − Health/care insurance: 3,375 EUR monthly/40,500 EUR annually Former East Germany: − Pension/unemployment insurance: 3,750 EUR monthly/45,000 EUR annually − Health/care insurance: 3,375 EUR monthly/40,500 EUR annually The annual ceiling amount is important for the calculation of contributions. This means that extra payments that exceed the monthly ceiling may have to be made if in former months the ceiling amounts are not met. The social security rates detailed below apply (up to the ceiling amounts) in general on the gross salary. Allowances paid tax free according to German tax law are also social security free. For 2005 the social security rates are as follows: − pension insurance: 19.1 %, − unemployment insurance: 6.5 %, − health insurance (average rate): 13.7 %, − care insurance: 1.7 %. The amount of health insurance contribution depends on the chosen health insurance company. Also, if the ceiling amounts are met, employees have the option of either being insured with a state health insurance company on a voluntary basis or being insured with a private health insurance company, or having no health insurance at all. The contributions for those being voluntarily insured are calculated as shown above. For those insured with a private company, the amount of contributions depends on age, current state of health and family situation. 217 9.4.4 Hungary Tax System, Social Security and Liability to Pay Other Contributions In Hungary sole proprietors are subject to personal income taxation (unless they choose the alternative taxation option offered by the simplified tax for entrepreneurs applicable as of 2003), according to the provisions of Act CXVII of 1995 on Personal Income Taxation. As a sole proprietor’s activity is a form of independent activity, it is, as a general rule, taxed on the basis of the entrepreneur’s income (with costs deductible). These entrepreneurs pay tax calculated according to the progressive tax rate table on withdrawals accounted under the title of personal work performance, linear tax on the entrepreneurial tax base, personal income tax applying to entrepreneurs (from 2004 16%) and tax calculated according to the regulations applying to income originating from dividends on their entrepreneurial dividend base. In certain cases, however, they can choose lump-sum taxation, too. Corporate and dividend taxation is governed by Act LXXXI of 1996. Since the provisions of the Act are to be interpreted in harmony with the Act on Accounting, the recodification of the latter as of 1 January 2001 implied significant changes in corporate taxation as well. The corporate tax rate was 18% from 1995; from 2004 it is 16% – a relatively low rate in international comparison, implying a moderate tax burden on enterprises, which is further alleviated by various tax allowances. The corporate tax allowances were harmonised with EU legislation referring to state subsidies. The most important change in tax allowance policy is the elimination from 1 January 2003 of the option of eligibility for investment tax allowance (if the investment amounted to HUF 3 billion and HUF 10 billion, respectively: ~12,000,000 EUR and 40,000,000 EUR). The other change is that from the date of EU-accession tax allowances already granted are converted. That is, enterprises that had already acquired the right to tax allowances can take advantage of them. The former investment tax allowances are replaced by the development tax benefit which can be requested by taxpayers for five years, on certain conditions, in the framework of individual procedures. In 2004 the conditions were significantly modified. According to the general rule, from 2004 the development tax benefit can be applied if the taxpayer carries out at least HUF 3 billion (ca. 11.5 million EUR) investment anywhere in Hungary or HUF 1 billion (ca. 3.83 218 million EUR) in priority regions of the country or in a sphere of activity operated by a higher educational institution or the Hungarian Academy of Sciences, with the purpose of carrying out basic research, applied research or experimental development. The extent of the tax benefit should be calculated on the basis of investment value (in the case of investment for new job creation it is 24-month-employee-expense) multiplied by the so-called ‘support intensity rate’ and reduced by the state subsidies received for the particular development project. These rates can be increased by 15% in respect of SMEs. Certain limitations are set for so-called ‘sensitive industries’, meaning that the tax allowance is not applicable or its utilisation is limited in these industries. In order to moderate the tax burdens of small enterprises, two significant benefit schemes were introduced as of 2001. – One is the investment tax base benefit for micro- and small enterprises, that allows an enterprise to reduce profit before taxation, up to the extent of the full tax base, under specific conditions but not exceeding HUF 10 million (~40,000 EUR) in 2001 and HUF 30 million (~120,000 EUR) in 2002. From 2004 medium-sized enterprises can also reduce their tax base. – The second is tax allowance on credit interests for small and medium-sized enterprises, allowing them to deduct 40% of the interest paid for fix-assetspurchasing-credits from the tax (the amount must not exceed HUF 5 million (~ EUR 20,000) or HUF 6 million (~EUR 24,000) from 2004). In order to promote research and development in the sector, as of 2001 both corporate businesses and sole proprietors may deduct 200% of their R&D costs from their tax base. In 2003 the most important change in the regulations was the introduction of a new type of tax, called simplified tax for enterprises/entrepreneurs (Hungarian abbreviation: EVA). This new form of tax was available to the smallest businesses with a maximum of HUF 15 million (~60,000 EUR) annual sales revenue - from 2004 HUF 25 million (~100,000 EUR) - VAT included, which had been active under the same legal form for at least two years. 219 – The EVA tax can be chosen by a limited liability company, a limited partnership, a general partnership, a sole proprietor subject to Personal Income Tax Act, a cooperative, lawyer’s office, patent administration office, executive office and forest owners’ society. – The tax rate is 15% of total annual turnover, and includes VAT, the company’s cartax, the entrepreneur’s personal income tax for sole proprietors and the personal income tax payable on the entrepreneur’s dividend base, the corporation tax for business companies and the personal income tax on dividends. – It can only be chosen by one enterprise in the sphere of proprietary interest of a private individual and his/her close relatives. – The local business tax base is half of the EVA base. The introduction of the simplified enterprise tax (EVA) resulted in a substantial reduction of administrative burdens, too. From January 2003 both limited and unlimited partnerships paying their taxes under the simplified enterprise tax scheme may save substantial accounting costs by paying their taxes according to the EVA rules, for they can fulfil their ‘bookkeeping’ obligation by registering just the revenues (if they chose that scheme when entering EVA). Limited liability companies, co-operatives, forest owners’ associations, executor offices, law offices and patent administration offices are under obligation to apply double entry book keeping according to the Accounting Act. Local taxes Local taxes are governed by framework Act C of 1990 on Local Taxes, defining the tax legislation codification activity of municipalities, including the name of the tax types to be imposed, with restrictions applying to the highest tax rates and of exemptions and minimum allowances. Entrepreneurs pay four types of local tax: building tax, communal tax, land tax and local business tax. Building and land taxes can be levied on real property, but a given real property shall only be subject to one of the two. Entrepreneurs usually pay the highest sum on account of their local business tax. The base and extent of the business tax is defined by the law as of 1 January 1998 so that, from 1998 to 2000, material expenses could be deducted in 220 three steps, to an increasing extent, from the net sales revenue from which the tax base was calculated (33% of material expenses in 1998, 66% in 1999 and all in 2000), but, at the same time, the upper tax limit was also raised proportionately (1.4% of the tax base in 1998, 1.7% in 1999 and 2% in 2000). Taxation regime The Taxation Regime was re-codified in 2003; the new Act XCII of 2003 came into force on 1 January 2004 as the structural modifications affected two thirds of the previous act and new elements were also introduced, such as the extension of electronic tax administration and the introduction of a new method of tax statement for natural persons. The Act defines the rights and obligations of taxpayers and taxation authorities under a uniform system, from the rules of registration and the announcement of changes through declaration, payment, selfaudit, record-keeping and data provision obligations to control, together with the legal consequences and the rules of taxation administration procedures. Surveys on businesses showed that the largest reduction of administrative burdens would be achieved by the possibility of submitting the necessary tax/contribution returns electronically. The possibility of downloading the necessary forms from the tax authority’s home page was a substantial step towards the accomplishment of the above goal. This option was introduced in 2000 in respect of the corporate income tax returns relating to the year 1999. In 2003 a total of 49 forms were available online, together with aspects of interrelationships analyses and the relevant fill-in and checking programmes, accompanied by a total of a further 38 forms available as document images. In the case of sole proprietors, the ratio of returns downloaded from and submitted through the Internet increased from 2.8% in 2001 to 13.8% in 2002. The corresponding figures in the case of corporate income tax returns were 18.5 and 44.5% respectively; in 2003 it was 64%,. The electronic filling in of tax return forms makes the work of the tax authority much easier too, for example, by significantly reducing the number of calculation and logical errors made by taxpayers: e.g. in the case of corporate income tax returns the rate of errors dropped by about fifty percent. The second stage of the development of an electronic tax administration consists in the electronic handing in of tax returns. The first step towards the establishment of the legislative background of these services was the coming into force of Act XXXV of 2001 on Electronic 221 Signatures. The electronic fulfilment of tax-related obligations is regulated by the joint decree of the Ministry of Finance and the Ministry of Informatics and Communications (No. 30/2002. (X. 11.)). The use of a qualified electronic signature in tax administration is a must. From October 2002 the Act made it possible for customers of the Directorate for Large Taxpayers, then from 1 February 2004 for the largest 3,000 taxpayers to use electronic tax returns and data supply. The regulations of Act LXXX of 1997 on Those Eligible to Social Insurance Provisions and to Private Pension and the Coverage of Such Services, modified several times, as well as those of Act LXVI of 1997 on Health Care Contributions changed significantly by 2001–2002, along with the acts on taxation. In order to reduce labour costs, social security contributions to be paid by employers fell by 2% and again 2%, from 33% to 31% in 2001 and to 29% in 2002. The flat sum of health care contributions rose from a monthly HUF 3,900 to HUF 4,200 (~15 – 17 EUR) in 2001, and to HUF 4,500 (~18 EUR) in 2002, i.e. from HUF 140 per calendar day to HUF 150, and then it was reduced to a monthly HUF 3,450 (~14 EUR) or HUF 115 per calendar day. This is the first step towards the full elimination of this obligation intended by the government over the next few years, depending on the room for manoeuvre provided by the state budget. Collective and individual entrepreneurs in second job holder status are still bound to pay 5% accident contribution on their incomes. The most important payment obligations of enterprises are summed up in the following table which also contains payments – the employees’ and employers’ contributions and the rehabilitation and vocational training contributions – to the Labour Market Fund which is to finance active employment measures, unemployment provisions, vocational training and rehabilitation. In addition to these contributions, some other liabilities may be charged to the businesses concerned, depending on their scope of activity. Such contributions are the cultural contribution, contribution to tourism (which ceased to exist in 2002), the game tax and the environmental product fee. In addition to the above we should mention the new taxes and contribution payment obligations applied from 2004. These are the registration tax that takes the place of the consumption tax, the energy tax, the so-called ecology tax and the innovation contribution. On the basis of Act XC of 2003 on the Research and Technological Innovation Fund, the innovation contribution is payable by business companies which have their registered office 222 in Hungary and which are subject to the Act on Accounting, excepting micro-enterprises and business companies founded without a legal predecessor in the year of their establishment. The Fund is intended to act as a predictable and reliable resource to encourage and support technological innovation in the Hungarian economy, and strengthen research and development, the exploitation of domestic and foreign research findings and the improvement of the infrastructure of innovation. The amount of the contribution payable is a percentage of the tax base specified in accordance with Act C of 1990 on Local Taxes. The gross annual contribution may be reduced by direct costs, as defined, of the research and development activities conducted by the business company itself, and the costs of research and development activities ordered from organisations identified in Act CLVI of the year 1997 on State Budget Financed Organisations and Organisations of Public Benefit. All organisations are to make an advance payment every three months. On the basis of provisions of Act LXXXIX of 2003 on the Ecology Tax, this tax should be paid from 1 January 2004 by those who pollute the environment: the air, the waters or the soil (soil pollution fee from 1 July 2004). The Act specifies the different forms of ecology taxes, such as air pollution fee, soil pollution fee and water pollution fee; the rate of fees, and the cases in which 50% of the fee can be reclaimed. Accounting and Auditing In Hungary, the two-level accounting regulation – based on legislation – was introduced on 1 January 1992. The first level of regulation was Act XVIII of 1991 on Accounting up to 31 December 2000, and Act C of 2000 from 1 January 2001. The second level is that of Government Orders issued on the basis of authorisation by the Act, which stipulate the specific accounting regulations applying to economic organisations that operate according to the special regulations laid down in the legislation. From the date they became effective, i.e. 1 January 2001, the Hungarian accounting regulations have in effect been in full conformity with the European regulations. Simultaneously, significant changes were made, marked by three interdependent features. First, the framework-type approach of the previous regulation gave way to more detailed provisions with respect to book-keeping or the assessment procedures; secondly, the 223 accounting policy of the enterprise became more appreciative; and thirdly, the role of such factors as the more decisive assertion of a reliable and realistic overview has developed even further. The Act established the legal basis for the introduction of national accounting standards. The detailed nature of the Act (consisting of 178 sections, and a total of around one thousand pages, Government Orders attached to it included) made the position of small enterprises rather difficult, but the most acute problem of small enterprises was the cancellation of the option of single-entry book-keeping. Until 31 December 2003, the only entrepreneurs who were allowed to use single-account book-keeping were those who were already using it at the time when the Act came into force. That is, companies established in 2001 were not allowed to use single-entry book-keeping. The order of magnitude of those concerned is well indicated by the fact that in 2002, 131,000 enterprises handed in corporate tax returns based on single-entry book-keeping by the given deadline. Thus enterprises had to delegate their book-keeping tasks to professional accountants even more than before, and the law imposed stricter professional requirements and also defined the book-keeping tasks required. The Act rules that enterprises with an annual turnover in excess of HUF 10 million (~40,000 EUR) – unless they have an employee or member with at least a chartered accountant’s qualification in charge of accounting – shall have their annual statement prepared by an external expert or service provider from the year 2003 on. The Act also orders the public registration of experts and their further professional training. The minimum reporting obligations of a business entity depend on its size, the nature of its operations, its ownership control, its form and whether the company has a controlling interest in other companies. The four alternative levels of statutory reporting are: full financial statements, simplified financial statements, consolidated financial statements and highly simplified statements (simplified reports). A simplified financial statement is allowed for entities with less than HUF 150 million (~60,000 EUR) of total assets, up to HUF 300 million (120,000 EUR) of annual turnover and an annual average number of employees below 50 over two consecutive years. The financial statements consist of a balance sheet, an income statement (profit and loss accounts) and notes. The notes must include cash flow statements. A business (director’s) report is prepared together with the financial statements, but does not form part of the statements. This latter need not be prepared as a simplified report. From 2001 224 enterprises can choose between two balance statement patterns, and they can prepare balance statements based on the total expenditure or the trade expenditure procedure. The provisions regarding auditing have also changed. It is mandatory for every company keeping its books according to the double-entry system to have its books/reports audited, unless the annual (extrapolated to annual level) net sales income did not surpass HUF 50 million (~200,000 EUR) on average during the two years preceding the given business year, and this is also mandatory if it is required by some other law, e.g. the Act on Companies. The Act on Accounting provides for the publicising and publication of the financial statements. Both companies keeping their books according to the double-entry system and those according to the single-entry system are obliged to submit their annual reports to the Court of Registration, while only companies keeping their books according to the doubleentry system are obliged to publish their reports, a requirement that is considered to have been met if concurrently with the submission of the annual report to the Court of Registration they also submit it to the Company Registration and Company Information Service of the Ministry of Justice. From 2005 the requirement of making the financial statements public can also be fulfilled on-line. 9.4.5 Poland The financial environment (Taxes) When evaluating the Polish tax system it must be stressed that a characteristic feature of the Polish tax system is its ceaseless change. The introduction of numerous corrections and amendments to legal acts relating to this area is a serious barrier to economic activity on the part of small and medium enterprises. Among the general forms of taxation are the income tax on private individuals involved in non–agricultural economic activity and corporate income tax. Small and medium businesses usually choose the first type of taxation. The income of private individuals conducting non–agricultural economic activity, including as a civil law partnership or a personal commercial company are subject to personal income tax. The Act establishes tax rates at 19%, 30%, and 40%. In line with the general 225 principle, taxpayers are obliged to file tax returns with Treasury Offices regarding the level of income achieved using an established form by 30 April of the successive year. Corporate income tax encompasses corporate entities and capital–based companies as well as organizational units that do not have corporate entity status, with the exception of civil partnerships, general partnerships, partnerships, limited partnerships, mixed joint–stock and limited companies, and capital groups. Corporate income tax amounts to 19% of the tax base. A deferment of tax in the form of what is known as tax credit is available for taxpayers (both those paying personal income tax and corporate income tax) which are small businesses employing no fewer than five workers and undertaking economic activity for the first time. The idea behind the tax credit is that entitled taxpayers are exempt from filing monthly tax returns and making income tax advances by the deadline for filing the returns. The period of this exemption is one tax year and is in force over the tax year immediately following the year in which the taxpayer commenced activity (if it was conducted for at least ten months) or in other cases two years following the year of commencement of activity. Apart from general forms of taxation in the personal income tax system, small enterprises may apply simplified tax forms that are characterized by their less complex structure. The simplified form of taxation also involves simplified forms for settlement with Treasury Offices. This eases the conducting of economic activity by the SME sector, but is an obstacle visible in contacts with banks that would prefer to have an overview of the real state of company turnover. Simplified forms of taxation applied in Poland include a lump–sum on recorded revenues and the tax account. Taxation applying a tax account is the simplest form of taxation of income on non– agricultural economic activity. The business is allowed to decide if it wants to be taxed in this way. The tax account is granted upon application by the taxpayer. The Treasury Office specifies a monthly tax rate, separately for each tax year. The level of the rate is dependent on the type and scope of activity, the number of employees, and the number of inhabitants in the locality where economic activity is conducted. The basic advantage of the tax account is the fixed nature of tax due over the year, regardless of actual income achieved by the business. Beneficial effects in applying this form of taxation appear when, under given conditions, the taxpayer achieves an income that is above average. 226 Taxpayers taxed applying this form are exempt from the obligation to keep books, file tax returns, make revenue declarations, and make advance income tax payments. They do not disclose revenues, the costs of generating revenue, nor income. The tax account is considered a privileged form of taxation and its objective is to initiate the emergence of small enterprises. There are certain legislative restrictions on the possibility of applying this form of taxation, including defined organizational–legal forms, restrictions on types of activity, and limits on employment. Recorded income lump–sums may be paid by taxpayers who achieved revenues from economic activity at a level not exceeding EUR 250,000 over the previous tax year. The lump–sum rate on recorded revenues amounts to 20%, 17%, 8.5%, 5.5%, and 3%. This form of taxation, like the tax account, is addressed to small and medium enterprises. Taxpayers paying a lump–sum have significantly lesser recording obligations than do businesses taxed applying general methods. The basis for taxation using this form is revenue from economic activities. The fact that costs of generating revenues are not taken into account in the lump– sum system means that it is increasingly advantageous the lower the share of costs in revenues. Private individuals and corporate entities involved in economic activity in powiats [county–level divisions] and municipalities particularly threatened by high structural unemployment or in municipalities threatened by recession and social degradation are entitled to tax deductions and preferences. The specification of such powiats and municipalities is based on separate regulations established by the Council of Ministers. Among such preferences are: – the ability to apply higher depreciation rates by taxpayers paying personal income tax and corporate income tax involved in economic activity; and – the ability to increase employment on the part of taxpayers paying the lump–sum income tax involved in economic activity or taxed through a tax account without losing rights to such forms of taxation and without increasing the tax rate. A problem of Polish businesses is the high basic rate of the tax on goods and services (VAT), which amounts to 22%. This rate is in force for all activities subject to taxation by 227 way of the tax on goods and services, unless it has been lowered by way of specific regulation to 7%, 3%, or 0%. The reduced 7%, 3%, and 0% rates are exclusively applied to goods and services defined in the Act and executive orders. There is a possibility of exemption from the tax (Article 113 of the Act on the Tax on Goods and Services). It applies to taxpayers whose taxable sales value did not exceed a total over the previous tax year of the PLN amount equivalent to EUR 10,000. Real estate tax is among local taxes that have an impact on economic activity in Poland. Taxation by way of this tax encompasses land, buildings or parts thereof, and facilities or parts thereof connected with the economic activities being conducted. The tax rate is defined by the municipality council; however the tax cannot exceed PLN 0.62 per square meter [PLN 0.058/sq. ft.] of land surface area connected with the economic activities being conducted and PLN 17.31 per square meter [PLN 1.608/sq. ft.] of usable floor space in buildings or their parts connected with the economic activities being conducted. One of the methods used in Poland as support for entrepreneurship is the creation of special economic zones.Businesses active within the limits of the special economic zones are eligible for tax deductions and preferences, including even a complete exemption from income tax for a period equal to one–half of the period for which the zone has been established. Over the latter period, exemption from income tax may apply to a maximum of 50% of income. An additional advantage for businesses active in the special economic zones is the exemption from local fees and taxes (e.g. real estate tax). Among the more than a dozen special economic zones operating in Poland, only one—the Kamiennogórska Special Economic Zone for Small Business—specifically targets the SME sector. The creation and operation of special economic zones on the national level is not specifically aimed at stimulating the SME sector. 16 August 2002 is the date on which the Act of 18 September 2001 on the Electronic Signature came into effect. The legislation states that public bodies have four years as of the date of its coming into force (up to the year 2006) to make possible the filing of applications in electronic form. This also includes Treasury Offices. Most probably the ability to file tax 228 returns in this form will make its appearance within the next two years. First and foremost, this will encompass tax returns filed by economic entities. Social Security It is primarily the Act on the Social Security System of 13 October 1998 (Journal of Laws of 1998, No. 137, item 887, with subsequent modifications) that regulates questions of social insurance in the Polish legal system. People involved in economic activity are subject to obligatory retirement, disability, accident, and health insurance. Moreover, businesses encompassed by the obligatory retirement, disability, and accident insurance channel premiums to the Labour Fund. Poland also has voluntary insurance, such as health insurance. The level of insurance premiums is expressed in percentage form. Table 9.5 Type of insurance and level of specific premiums Type of insurance Percentage rate Retirement 19.52% Disability 13.00% Accident 0.97-3.86% Health 8.25% Labour Fund 2.45% Sick leave compensation 2.45% Worker Guaranteed Benefit Fund 0.15% Source: Own study based on the Act on the Social Security System and information from the Social Security Administration (ZUS). Businesses conducting economic activity finance their premiums using their own resources in whole. The basis for the premium level for all insurance, with the exception of health insurance, is the amount declared by the business, which cannot be less than 60% of the average monthly remuneration in the previous quarter. The basis for the premium on health insurance is a declared amount that cannot be less than 75% of the average monthly remuneration in the business sector over the previous quarter. There are no upper limits relating to the declared amounts. Premiums for the given month must be paid by the tenth day of the next month (in the case of a single businessperson paying for him/herself) or by the fifteenth day of the next month in all other cases. Bank transfer is the obligatory form for making the premium payment. 229 The employer - the payer of premiums for social and health insurance - is obliged to provide notification of any newly–employed worker to the ZUS and pay the appropriate premiums for that worker. From the moment of entering into an employment relation with the worker, the employer is obliged to pay the worker’s premiums on retirement, disability, sick leave compensation, accident, and health insurance, as well as to make payments to the Labour Fund and the Worker Guaranteed Benefit Fund. Table 9.6 Level of specific insurance premiums and principles of their financing Type of insurance Percentage rate Employer Insured Retirement 9.76% 9.76% Disability 6.50% 6.50% — 2.45% 0.97%–3.86% — — 8.25% Labour Fund 2.45% — Worker Guaranteed Benefit Fund 0.15% — Sick leave compensation Accident Health Source: Own study based on the Act on the Social Security System and information from the Social Security Administration (ZUS). The basis for the premium level on retirement, disability, sick leave compensation, and accident insurance as well as payments for the Labour Fund and the Worker Guaranteed Benefit Fund is the gross remuneration of the employee. However, the basis for the level of the premium on health insurance is gross remuneration decreased by ZUS premiums paid by the employee (retirement, disability, and sick leave compensation). The employer is not only obliged to provide notification of an employee to be insured, but must also see to the monthly premium calculations, withholding, settlement, and payment of premiums to the appropriate ZUS account. In the event of the termination of an employment contract, which signifies the termination of title to social and health insurance, the employer should de–register the former employee with the ZUS within seven days as of the date of such an occurrence. 230 A successive instrument that must be created by a business employing the fulltime equivalent of at least twenty employees is the Company Social Benefit Fund. The principles of establishing a Company Social Benefit Fund by the employer as well as principles for managing its resources are defined in the Act of 4 March 1994 on the Company Social Benefit Fund (Journal of Laws of 1996, No. 70, item 335, with subsequent modifications). Such a Fund is created by the employer for the financing of social activities on the part of persons entitled to benefit from the Fund as well as for subsidizing company social facilities. Money designated for the Fund is accumulated by the employer on a separate bank account, deposited in line with deadlines and disbursed for purposes as defined by regulations. Social activities as understood by the Act on the Company Social Benefit Fund are services rendered by the employer with respect to various forms of domestic leisure, cultural and educational activity, sporting and recreational activity, the granting of material and tangible or financial aid, and also repayable and non–repayable assistance for housing purposes in line with terms defined in an agreement. An obligation of the employer with respect to the employee is training in the realm of occupational health and safety (BHP) prior to allowing him/her to work as well as the conducting of periodic training in this field. Occupational health and safety training takes place during work at the expense of the employer. Following the training, the employee is obliged to confirm in writing his/her familiarity with regulations and principles of health and safety at work. 9.4.6 Slovakia The financial system and financial environment affecting the development of SMEs in Slovakia Over the past four years, the forms of funding enterprises, including small and medium-sized enterprises, have developed significantly. Taxation Income tax is governed and regulated in Act No. 595/2003 Coll. on Income Tax as amended, which took effect on 1 January 2004. The Act deals with two types of taxes – 231 income tax and corporation tax. Income tax as well as corporation tax was governed by Act No. 366/1999 Coll. on Taxes as amended. This Act also regulated tax collection and tax payment. Corporation tax is charged on the total profits of legal entities as well as entities that are not classified as individuals or legal entities as follows: – Public liability companies, – Limited liability companies, – Limited partnerships, – General commercial partnerships, – State enterprises, – Not-for profit organisations. Unlike Act No. 286/1992 Coll., which was in effect until the end of 1999, the new Act states that the corporation tax shall be levied on all legal entities, i.e. including general commercial partnerships, which were not liable to corporation tax until the end of 1999. As a result of this, general commercial partnerships have become liable to corporation tax but pursuant to Sec. 18(6) of the Act the corporation tax shall be charged only on the profits subject to a special tax rate (the tax base in respect of profits of a general commercial partnership shall be distributed among individual partners who are subsequently liable to tax on their tax base). As from 1 January 2004 profits of all the entities (individuals, foreign entities, legal entities and other entities) are subject to a single linear percentage tax (the so-called flat tax) at 19%. The rules applicable to the determination of the tax base of individual entities have changed as well. The tax base of an entrepreneur is the profit or loss that he/she posts. Real Estate Tax This tax was introduced within the complex tax reform in the Slovak Republic on 1 January 1993. It belongs to taxes classified as direct taxes and also property taxes. Due to the fact that the proceeds from this tax go to municipalities and towns and that the real estate tax is administered by the municipalities and towns, this tax is referred to as the so-called ‘local tax’. The real estate tax comprises three elements – land tax, construction tax and house tax. 232 This three-element scheme is due to the fact that the real estate subject to taxation can always be owned or possessed by different entities. In such a case the tax return is filed and the tax is paid separately depending on the type of the owner. The applicable legislation sets out different rules for determining the tax base as well as different tax rates depending on each particular segment. Road Tax Road Tax (Act No. 87/1994 Coll.) only applies to certain motor vehicles and their trailers used for the purposes of pursuing one’s business or in connection therewith. Value Added Tax (VAT) This tax is classified as indirect tax. It is payable on a wide range of supplies of goods and services by way of business both in straightforward sales as well as in respect of other taxable supplies. The liability for VAT arises only at the time of the supply. VAT is included in the price of the product sold to a final consumer; however, the final consumer only pays the same, he/she does not have to collect it from anyone and pay it to the Customs and Excise on a regular basis. Taxable persons collect the tax due only on the supplies that they make. A taxable person is a person subject to the value added tax who is registered as a VAT taxable person. As from 1 January 2004, all products and services are subject to the flat 19% VAT rate. Excise Taxes Excise taxes are indirect taxes imposed on the manufacture and distribution of certain non-essential consumer goods, such as beer, wine, tobacco and tobacco products, spirit and mineral oils – petrol and diesel. Administrative Fees Administrative fees are the fees governed and regulated in Act No. 145/1995 Coll. on Administrative Fees as amended. These fees are charged and collected by the state 233 administration authorities, municipalities, state archives and embassies in consideration for actions and procedures specified in the Administrative Fees Rules that constitute a part of the Act. Administrative fees charged upon taxation Administrative taxes charged in respect of business activities: – Issuance of a business licence certificate, – Issuance of a special business licence certificate (contingent upon a special approval), – Issuance of the extract from the business licence register, – Changes and modifications in the business licence certificate or in a special business licence certificate, – Revocation of the business licence in respect of one or several businesses, – Allocation of the company identification number. 9.4.7 Spain33 Taxes The Spanish tax system comprises three kinds of taxes: ‘impuestos’ (true taxes), ‘tasas’ (dues and fees) and ‘contribuciones especiales’ (special levies). The ‘tasas’ and ‘contribuciones especiales’ are collected in return for a public service provided by the authorities or for any type of benefit as a result of public works or services. In Spain taxes are levied: − by the Central Government, − by the Autonomous Communities (regional), − by local authorities. 33 The description of the Spanish tax system is based on the following source: www.us.spanishbusiness.com 234 In Spain General Tax Law covers the different types of taxes that are applicable to companies, regardless of the legal form that is adopted. Direct taxes: − On income, − Corporate income tax, − Personal income tax, − Non-residents’ income tax, − On assets (affecting only individuals), − Net worth tax, − Inheritance and gift tax. Indirect taxes: − Value added tax (VAT), − Transfer tax and stamp duty, − Excise taxes, − Customs duties on imports, − Tax on insurance premiums. In the following the most important types of taxes will be presented in order to provide a brief overview of the Spanish tax system. Tax rates Spain’s current standard corporate income tax rate is 35%. Special rates are applicable to certain entities such as listed collective investment institutions, including real estate investment funds (1%), certain cooperatives (20%) or entities engaging in oil and gas research and exploitation activities (40%), as well as the so called asset-holding companies (40%), which regime substituted the former fiscal transparency one. Corporate income tax The regulation of Corporate Income Tax is contained in the Revised Text of the Corporate Income Tax Law, approved by Legislative Royal Decree 4/2004, of 5 March, and 235 in the Regulation approved by Royal Decree 1777/2004, of 30 July. The key factor in determining the application of corporate income tax is ‘residence’. A company is deemed to be resident in Spain for tax purposes if it meets any of the following conditions: − that it was incorporated under Spanish law, − that its registered office is located in Spain, − that its effective management headquarters are in Spain. In the event of a conflict of residence, the provisions of Spain’s tax treaties with other countries will, where applicable, prevail. Resident companies are taxed on their worldwide income. Taxable income includes all the profits from business activities, income from investments not relating to the regular business purpose, and income derived from asset transfers. In this connection, attention should also be paid to the provisions of Spain’s tax treaties with other countries, which, where applicable, may influence the determination of taxation in Spain. Non-residents’ income tax Non-residents’ Income Tax is currently governed by the Revised Text of the Nonresidents’ Income Tax Law, approved by Legislative Royal Decree 5/2004, of 5 March. Royal Decree 1776/2004 approved the Non-residents’ Income Tax Regulations. Both of these establish the tax regime applicable to non-resident individuals or entities that obtain Spanishsource income. Taxation of non-residents is dealt with separately from taxation of resident individuals and entities. Non-resident individuals who prove that they are habitually resident in another EU country and that they have obtained in Spain salary income and income from business activities which amounts to at least 75% of their worldwide income, may opt to be taxed as resident individuals. 236 The key factor in determining the tax regime for non-residents is whether or not they have a permanent establishment in Spain. This factor determines the following two ways in which non-residents may be subject to taxation: − income obtained through a permanent establishment: non-resident individuals or entities that obtain income through a permanent establishment located in Spain will be taxed on the total income attributable to said establishment, regardless of the place where it was obtained or produced. There is a 15% tax (branch profit tax) on the remitted profits of non-residents doing business through a permanent establishment in Spain. − income obtained not through a permanent establishment: Non-resident entities or individuals that obtain income in Spain not through a permanent establishment will be taxed separately on each total or partial accrual of Spanish-source income. Value added tax The Spanish VAT legislation (Law 37/1992, which came into force on 1 January, 1993) implements the EU Directives on the tax, whose main rules are harmonized in the different Member States. This tax is of an indirect nature, its main feature being that it does not normally imply any cost to traders or professionals, but only to end-consumers, as traders are generally entitled to deduct VAT borne against VAT charged. Within the Spanish territory, VAT is not applicable in the Canary Islands, Ceuta and Melilla. The Canary Islands Indirect General Tax (CIIGT), which came into force on 1 January 1993, is based on VAT and is an indirect general tax levied on goods and services supplied in the Canary Islands by traders and professionals and on imports of goods. The standard CIIGT rate is 5%. Other indirect tax (Tax on Production, Services and Imports) is applicable in Ceuta and Melilla. 237 Taxable events The following transactions are subject to tax when carried out by traders or professionals in the course of their business activities: − supplies of goods, generally defined as transfers of the right to dispose of tangible property, although certain transactions which do not imply such transfer may also be treated as supplies of goods for the purposes of the tax, − intra-EU acquisition of goods (in general, acquisitions of goods dispatched or transported to the Spanish VAT territory from another Member State), − imports of goods. These transactions are subject to the tax regardless of whether or not the importer is a trader, − supplies of services. VAT rates and exemptions VAT rates are as follows: The standard rate is 16%, applicable to most sales of goods and services. A reduced rate of 7% is applicable, amongst others, to sales and imports of: – human and animal foodstuffs, except alcoholic beverages, – water, – pharmaceutical products, – private homes and, among others, to the following services: • domestic transportation of passengers and their luggage, • hotels, • restaurants, • theatres and cinemas. 238 There is a super-reduced rate of 4% applicable to: – bread, flour, milk, cheese, eggs, fruits and vegetables, – books, newspapers and magazines not mainly containing advertising, – pharmaceutical specialties, – cars for disabled persons, – prostheses for disabled persons, – certain officially sponsored housing. Following the EU model, certain transactions are VAT-exempt (e.g. supplies of goods and services relating to insurance and financial activities, health, education, rental of residential property, etc.). As these transactions imply that no VAT is charged by the trader; their performance does not qualify for the right to deduct the VAT borne as described below. However, other exempt transactions (mainly those related to international trade, such as exports) give the right to deduct the VAT borne. Place of supply of taxable transactions Spanish VAT is levied on transactions which are considered to be performed within the territory in which it applies. For the above purposes, the Law establishes rules to determine the place in which a certain transaction is carried out. Thus, in the case of supplies of goods, the general rules establish that the supply takes place in the Spanish VAT territory when the goods are made available to the acquirer in such territory. However, if the goods are dispatched or transported, the place of supply is generally that from which such transport is initiated. Other specific rules apply to, for instance, supplies of goods to be installed or assembled prior to supply, etc. With respect to services, the following cases may be distinguished: As a general rule, services are deemed to be supplied in the Spanish VAT territory when the supplier has a place of business in such territory (for these purposes, see below the concept of permanent establishment).However, there are some exceptions to this general rule, namely: 239 – Services related to immovable property situated in the Spanish VAT territory are always considered to be supplied in such territory. – Transport services are deemed to be supplied in the Spanish VAT territory with regard to the part of the journey taking place within the territory of application of the tax, including its air space and territorial waters. However, specific rules apply with regard to intra-EU transport services. – Certain services are considered to be supplied in Spain when physically carried out within the Spanish VAT territory. This is the case, amongst others, of cultural, artistic, sporting, scientific, educational, entertainment or similar activities, etc. – Other services are deemed to be supplied in the Spanish VAT territory when the recipient of the service has its place of business or permanent establishment within such territory. This is the case, for instance, with services such as transfers and concessions of copyright, patents, licenses, manufacturer’s or commercial trademarks and other intellectual or industrial property rights; advertising services; counselling, audit, engineering, research, legal, consultancy, accounting, tax or other analogous professional services; financial and insurance transactions; etc. – Telecommunication services and radio and television broadcasting services are also deemed to take place in the territory in which the recipient has its place of business if it is a trader or professional. If, on the other hand, the recipient is a non trader, Spanish VAT will be due if the ‘effective use and enjoyment’ of the services takes place within its territory of application. – Finally, other specific rules apply to services such as certain intermediation services or works on movable tangible property, as well as for certain electronically supplied services. 240 Local taxes A Law enacted in December, 1988, introduced a new scheme aimed at rationalizing the local taxation system and facilitating the activity of local entities. Under this legislation, local authorities are empowered to modify some aspects of this type of tax. This Law, which was partially amended with effect from 1 January 2003, establishes two different types of municipal taxes, which can be classified as follows: Periodic taxes − Tax on real estate (Impuesto sobre Bienes Inmuebles), − Tax on business activity (Impuesto sobre Actividades Económicas), − Tax on motor vehicles (Impuesto sobre Vehículos de Tracción Mecánica). Other taxes − Tax on erection and installation projects and construction works (Impuesto sobre Construcciones, Instalaciones y Obras), − Tax on increase in urban land value (Impuesto sobre el Incremento del Valor de los Terrenos de Naturaleza Urbana). Periodic taxes Tax on real estate This tax is levied annually on owners of real estate or on holders of rights ‘in rem’ thereon, based on the cadastral value determined pursuant to the Property Cadastre regulations, at different rates up to a maximum of 1.30% for urban property and 1.22% for rural property. 241 Tax on business activity This tax is levied annually on any business activity conducted within the territory of the municipality. However, the following taxpayers are exempted from this tax: − Individuals. − Taxpayers who start a business activity within Spanish territory, during the two first tax periods in which they carry out said activity. − Taxpayers subject to corporate income tax and entities without legal personality whose net sales (at group level according to article 42 of the Commercial Code) in the previous year were under €1 million. In the case of taxpayers subject to non-residents’ income tax, the exemption will only apply to those operating in Spain through a permanent establishment, provided that they obtained net sales of under €1 million in the previous year. The tax payable is calculated on the basis of various factors (type of activity, area of premises, net revenues, etc.). The minimum tax rates published by the Government can be adapted by the municipality. Tax on motor vehicles This tax is levied annually on the basis of the horsepower of the vehicle. Municipalities may double the minimum tax rate. Other taxes Tax on erection and installation projects and construction work This tax is levied on the actual cost of any work or construction activity that requires prior municipal permission, excluding VAT and any similar taxes. The tax rate will be set by each municipality up to a top rate of 4%. 242 Tax on increase in urban land value This tax is levied on the increase disclosed in the value of urban land whenever land is transferred. The tax payer is the transferor of the urban immovable property. The tax rate is set by the municipality up to a top rate of 30%. The tax base is the increase in land value (defined as the difference between the transfer price and cadastral value). This tax is deductible for personal income tax purposes from the transfer value of real estate. Participation of companies in electronic administration The Central Tax Administration and the Regional Communities have developed systems for the liquidation of the corresponding taxes, managed by these government administrations. Also, the use of electronic signatures allows different processes to be carried out in different official bodies based on new technologies, with the number growing every day. Company accounting Companies must maintain business accounting in order to give an accurate picture of their assets, financial situation, and results. There is a General Accounting Plan, approved in 1990, to which companies must conform. Currently, in 2004, a Simplified Accounting System has been approved for application to SMEs that fulfil a series of requirements. 243 Social Security The Spanish Social Security System requires businesspeople, professionals, and workers alike to make monthly contributions to provide coverage for the following possible events: − Healthcare, − Compensation for disablement, − Unemployment Benefits, − Wages Guarantee Fund, − Professional Training, − Retirement pensions and pensions for orphans and widows/widowers. 9.4.8 United Kingdom Tax rates and thresholds can alter annually in each year’s Budget. For companies it is relatively easy to keep up-to-date with these changes by referring to the appropriate information available from the Inland Revenue and Customs and Excise. For ease of explanation, the data in this paragraph is for the 2004/05 tax year. Over a year, a business owner has to make certain reports (returns) to the Inland Revenue, and to Customs and Excise if registered for VAT. Some of these reports are made at the end of the tax year; some are made at the end of what is called an ‘accounting period’ while others are made quarterly or monthly. Regardless of when a return is made, it is important to ensure that the correct rate or allowance for the relevant tax year is used, or a penalty may be faced. 244 The four key tax rates The following paragraph contains information outlining the four key tax rates and thresholds a small business might need to be aware of. Corporation tax Corporation tax is the tax paid on profits in the case of a limited company or limited liability partnership. The figures have to be declared to the Inland Revenue on a selfassessment Company Tax Return form (CT600). As an example see the Corporation tax rates for 2004/5: 245 Table 9.7 Corporate tax rates in the United Kingdom Corporation tax rate Starting rate Level of profit on which rate is 2004/5 Rates charged allowances On profits of £0 - £10,000 0 per cent & Note: from 1 April 2004 a minimum rate of 19 per cent is charged when profits are distributed to non-company shareholders. The zero rate remains if profits are re-invested in the business. Marginal starting rate relief On profits of £10,001 - £50,000 19 per cent less relief The relief is £50,000 minus the amount of profits multiplied by 19/400 Small companies' rate Marginal small On profits of £50,001 - £300,000 companies On profits of £300,001 - £1,500,000 19 per cent 30 per cent less relief relief The relief is £1,500,000 minus the amount of profits multiplied 11/400 Main rate On profits of £1,500,001 and above 246 30 per cent by Corporation tax: The basics Corporation tax is paid by limited companies on their profits. Corporation tax is not payable by the self-employed but does apply to the following organisations, even if they are not limited companies: – members’ clubs, societies and associations, – trade associations, – housing associations, – groups of individuals carrying on a business but not as a partnership (e.g. cooperatives). If a company is liable to pay corporation tax on its profits, there are several things to consider: – informing the Inland Revenue that the company exists and that it is liable for tax. This can also be done by contacting the local Inland Revenue office, – filing a self-assessment Company Tax Return for the company, on which the corporation tax liability has to be calculated and paid without prior assessment by the Inland Revenue, – keeping records of all company expenditure and income in order to work out the tax liability accurately. Chargeable gains Chargeable gains are the profit made when selling or otherwise disposing of any assets owned and used by the business, which are not items bought and sold as part of normal trade. Companies are not generally liable to capital gains tax. Instead they are liable to corporation tax on their net chargeable gains. 247 Capital allowances When calculating the profit chargeable to corporation tax one can claim capital allowances for certain items of equipment and apparatus purchased for use in the business. There are three rates of corporation tax. They are: – the starting rate, – the small companies’ rate, – the main rate Calculating corporation tax To calculate the liability for corporation tax, one is legally obliged to keep ‘sufficient’ records of the outgoings and income to make a complete and correct Company Tax Return. Sufficient records include: – details of all receipts and expenses incurred in the course of a company’s activities, – details of all sales and purchases made in the course of trade, if the company has a trade that involves dealing in goods, – all other supporting documents, For tax purposes, the Inland Revenue requires any organisation treated as a company to keep its records for at least six years from the end of the accounting period. Corporation tax rates and types of allowances Corporation tax is paid by companies and unincorporated associations (such as clubs, societies and voluntary associations) on their profits each year. There are three key corporation tax rates: the starting rate, the small companies’ rate and the main rate. If the company’s profits fall between two rate bands, it will be eligible for marginal relief. This is designed to ease the transition from one rate to the next. 248 Summary of 2004/5 rates Each of the three rates of corporation tax - starting, small companies’ and main rate relate to a level of profit. When a company’s profit level changes from one corporation tax rate to the next, higher rate marginal relief is available to ease the transition. The table below shows the rates for 2004/5. If the company is an associated company, i.e. it controls or is controlled by another company then the profit levels shown in the table above may be reduced. Personal allowances and tax rates For an employer, it is a responsibility to calculate and deduct the correct income tax and National Insurance contributions (NICs) from the employees’ earnings, and to forward these to the Inland Revenue. This is usually done on a monthly basis. National Insurance: the basics Most people who work have to pay National Insurance contributions (NICs). National Insurance is distinct from income tax paid as an employed or self-employed individual. National Insurance contributions are collected by the Inland Revenue. NICs go towards benefits, such as a state pension and unemployment benefit - the Class of NICs an individual pays can affect their entitlement to benefits. There are six types or classes of National Insurance contribution. National Insurance contribution types There are different types of National Insurance contribution (NIC). Some are paid at a flat rate. With others, the amount payable is linked to earnings. Class 1 NICs are calculated using three levels of earnings set by the government - the earnings threshold, the lower earnings limit and the upper earnings limit. The earnings threshold and the upper earnings limit are explained below. The lower earnings limit is the level at which employees are entitled to National Insurance benefits, even if they are not making any contributions. The 249 table below shows the various different categories of National Insurance contributions and who pays them. 250 Table 9.8 National Insurance contribution (NIC) types in the United Kingdom NIC type Who pays it? Basic explanation of NIC type Class 1 contributions Primary Employees earning over primary earnings threshold the Employees pay Class 1 NICs at one rate on their gross earnings over the earnings threshold (ET) up to the upper earning limit (UEL) and at a reduced rate for earnings over the UEL. They are ‘deducted at source’ from employee's salaries. Class 1 Secondary contributions Employers pay this on the salaries of employees who earn over the secondary earnings threshold Class 1A contributions Employers Class 1B contributions Employers Class 2 contributions Self-employed 251 Employers pay Class 1 NICs on their employees’ gross earnings over the earnings threshold at a flat rate. There is no UEL for employer's NICs. These are paid to the Inland Revenue, usually on a monthly basis. Payable by employers on their employees’ benefits in kind which are available for private use, such as a company car or private medical insurance. These are calculated and paid annually. Payable only by employers who have entered into a PAYE settlement with the Inland Revenue to account for tax on certain expense payments and benefits. Payable by the majority of self-employed individuals at a flat rate, weekly, monthly or quarterly. Class 3 contributions Voluntary Class 4 contributions Self-employed Payable at a flat rate by those who have not paid enough NICs in the past to qualify for certain benefits, such as a state pension. Payable by selfemployed individuals who have made a certain amount of profit in a year. Calculated annually using the self assessment tax return form. 252 NICs for employers and employees Different types of National Insurance contributions (NICs) are calculated and collected in different ways. Class 1 NICs Employers are responsible for calculating, deducting and paying Class 1 primary NICs (employees’ contributions) to the Inland Revenue on behalf of all employees earning above the earnings threshold. These must be deducted from their salary. Employers must also calculate and pay Class 1 secondary NICs (employers’ contributions) for all employees earning above the earnings threshold. And employers must keep adequate records showing how their NICs were calculated and what payments have been made for each employee. Class 1A NICs Employers must calculate and pay Class 1A NICs due on taxable benefits given to employees, such as company cars or health insurance. These must be declared on form P11D annually and a copy given to the relevant employee by 6 July after the end of the tax year. Class 1B NICs These are only paid by employers who have a PAYE Settlement Agreement (PSA) with the Inland Revenue. Class 3 NICs These are paid voluntarily by individuals who want to protect their right to certain benefits, for which they have not yet made sufficient contributions. Employees are responsible for finding out if they need to pay Class 3 NICs and for setting up a method of payment. NICs for the self-employed Self-employed people pay two types of National Insurance contribution (NIC): Class 2 and Class 4 NICs. 253 Class 2 NICs Most self-employed people pay Class 2 NICs, unless they earn too little or have a certificate of exception. They are collected by the Inland Revenue National Insurance Contributions Office, either by quarterly bills or by direct debit. Class 4 NICs Class 4 NICs are paid in addition to Class 2 NICs by self-employed people who make a profit over a certain limit in the tax year. Self-employed people declare their profits annually on a self-assessment tax return. The self-assessment supplement contains a Class 4 calculator PAYE: The basics PAYE (Pay As You Earn) is the Inland Revenue system for collecting income tax from the pay of employees, including directors, as they earn it. As an employer, one needs to deduct income tax and National Insurance contributions (NICs) from the employees’ pay and submit the deductions to the Inland Revenue. Employer’s responsibility for PAYE For all employed staff, including any directors of a limited company, the employer will need to deduct any income tax and National Insurance contributions (NICs) they owe from their pay, before they receive it. When to apply PAYE PAYE (Pay As You Earn) is applied to all payments an employee receives as a result of working for the company, including: – salary and wages, – overtime, shift pay and tips, – expense allowances and claims (this only applies where these are paid in cash and, for expense payments, only if they fall within specific criteria, – bonuses and commission, – Statutory Sick Pay, – Statutory Maternity/Paternity/Adoption Pay, 254 – lump sum and compensation payments - such as redundancy payments - unless they are exempt from tax. Tax relief on other deductions If an employee receives payments other than in cash, such as shares or vouchers, PAYE must be applied to the cash value of such items. From April 2005, if an employee gets childcare or childcare vouchers up to the value of £50 a week, tax and National Insurance will not arise. This is subject to the following conditions: – the care used must be registered childcare or approved home childcare, – where a childcare benefit-in-kind scheme operates it must be available to all employees. Note that income tax and National Insurance contribution rates and thresholds may change from year to year. Employee tax codes Each taxpayer has a personal tax code issued to them by the Inland Revenue. This will be found on a new employee’s form P45. The code is used together with the Inland Revenue taxable pay tables to work out how much tax to deduct from the employee. PAYE forms - and when to use them PAYE has to cater for many different employment and tax situations. There are basic forms and procedures, which almost every employer needs to use to operate the system. The entrepreneur should use these forms to keep a record of everything he/she has paid to employees, including wages, payments and benefits. The following are some of the main forms that are encountered. Employee forms There are three main forms to give to the employees, which show how much income tax and National Insurance contributions (NICs) they have paid. These are: 255 – Wage slips - these are internal forms that are created and given to the employees to show how their pay has been calculated. – Form P45 - new employees who have had a job before will bring this when they start to work for a new employer. In turn, they receive a completed P45 when they leave, which they pass on to their new employer. – Form P60 - shows the tax deducted for the whole tax year, and is given to each employee at the end of the tax year. Payroll administration forms For staff employed a record must be kept of all salary payments made, including NICs. At the end of the tax year the employer must: – send the Inland Revenue details of all of each employees’ pay and deductions on form P35, together with one form P14 for each employee, – send the Inland Revenue details of expenses paid to employees, or benefits they have been provided with, – send the Inland Revenue a completed form P11D to declare any Class 1A NICs due, – give each employee who has paid income tax or NICs, and is still working at the end of the tax year, a certificate showing their pay, PAYE and NICs details, – give each employee a copy of the information that has been given to the Inland Revenue about their expense payments and benefits. Income tax rates and allowances Those in business and employing other people or working as directors of their own limited companies must pay income tax on the wages/salary they pay out. The amount of tax deducted from an employee depends on how much they are paid and the current tax rates. This is paid via the Pay As You Earn (PAYE) system. Those working for their own limited company are taxed as an employee, so the same rules apply. If employees are paid more than the current weekly or monthly thresholds National Insurance contributions will have to be deducted from their wages. 256 On what to pay tax on Tax must be paid on business profits and other income. For those with more than one business separate self-employment pages in the tax return must be completed for each one. Business profits The self-employed - this includes sole traders and partners in a partnership - pay tax on their business’s profits or share of them. The first step is to add up all business income. Then deduct all the ordinary business expenses that are allowed to be set against tax. For example: – the cost of supplies, – rent on business premises, – business travel costs, – administrative expenses such as postage, – the cost of any employees Other income As well as the business income, other income is also taxed. For example: – any salary or wages, which are paid to an individual as an employee of another business, – interest and dividends from any savings and investments, – rental income from property, – gains on disposals of assets. Keeping the right record As tax is based on business profits, it is essential to keep accurate records. By law, business records must be kept for at least five years and ten months after the end of the tax year the records relate to. A penalty of up to £3,000 can be charged for each failure to maintain or retain adequate records to back up a tax return. Business records and personal records must be kept separate. The basic records will normally include: 257 – a record of all sales, with copies of any invoices that have been issued, – a record of all business purchases and expenses, – invoices for all business purchases and expenses, unless they are for very small amounts, – details of any amounts personally paid into or taken from the business, – copies of business bank statements. These records are used to create a profit and loss account - which shows the sales revenue has been received and the costs have been paid, leaving a profit or loss figure for the period the records cover. Those registered as self-employed will be sent the Inland Revenue selfemployment pages (SA103) which must be filled in to give details of business income and expenses. These figures are used to work out what the taxable profit is. Income taxes Income tax for directors Directors of limited companies are classed as employees and will have income tax (and National Insurance contributions) deducted from payments made to them by the business under the PAYE (Pay As You Earn) scheme. But a company director must also complete a self-assessment tax return. This applies even for those already taxed under PAYE or not paid by the company at all. Income tax for partners In a business partnership one of the partners must complete the partnership’s tax return. This shows how much profit the partnership has made, and how the profits are shared between the partners. In most cases, partners in a business partnership will be taxed as selfemployed, so all partners must also complete their own self-assessment tax returns - including the partnership pages - to show their share of partnership profit. The tax one pays as a partner: partnership profits, other income. 258 VAT (value added tax) registration threshold and rates VAT is a tax on sales of goods and services. VAT affects almost every business transaction. The following paragraphs aim to explain the basics of how VAT works, what needs to be done to meet the obligations, and where more information and advice can be obtained. VAT registration An entrepreneur must register his/her business for VAT if it supplied taxable goods and services amounting to more than £58,000 in the last 12 month period, or if it is anticipated that it will supply taxable goods and services amounting to more than £58,000 in the next 30 day period alone. Businesses with a turnover below this threshold can register voluntarily. Rates of VAT Knowing how much VAT should be charged on a sale is an important part of meeting the VAT obligations. There are three rates of VAT: – a standard rate, 17.5 per cent (e.g. most goods and services), – a reduced rate, 5 per cent (e.g. fuel and power used in the home and by charities, and for women’s sanitary products), – a zero rate, 0 per cent (certain goods and services on which one does not need to charge VAT). Certain goods and services are classed as exempt and no VAT is charged to the customer. The crucial difference between goods that are zero-rated and goods that are exempt is that if a business supplies only goods and services that are exempt, then it cannot register and claim the VAT back on purchases. If a business supplies goods or services that are both taxable and exempt, then it is classed as ‘partly exempt’. This means that it cannot normally reclaim all the VAT on purchases. 259 VAT returns and payments Businesses usually account for VAT on a quarterly basis. When a business registers it will be assigned a tax period and Customs and Excise will automatically send it a VAT return to coincide with the end of this period. Alternatively, it can submit the return via the Customs and Excise website and arrange for an electronic payment. Tax advantages for those starting up in business New businesses can benefit from a variety of tax allowances and reliefs, which can cut their tax bill. They include: – capital allowances for investment in equipment and premises, – tax relief and credits for spending on research and development, – stamp duty relief in disadvantaged areas. However these tax advantages are not granted automatically. The entrepreneur needs to find out what can be claimed and then apply for them. There is a range of tax advantages which businesses may be able to use to reduce their tax bill. The table below gives a brief overview of what is available and how it could benefit a business. 260 Table 9.9 Tax advantages in the United Kingdom Tax advantage How it works Capital allowances A proportion of the cost of the purchase of certain types of premises and equipment from a business’s taxable profits is deducted over several years. Many small and medium-sized businesses qualify for higher rates of capital allowances on equipment in the year of purchase. Tax relief on computers lent to Unlike most assets loaned to employees, tax or employees National Insurance contributions need not be paid on the value of any computer worth up to £2,500 that is lent to an employee. Tax relief and credits for research Qualifying small and medium-sized companies can and development deduct an allowance of 150 per cent of appropriate research and development spending when calculating their taxable profits. If a company is not in profit it can exchange qualifying research and development losses for a cash payment from the government. Stamp duty exemptions disadvantaged areas in Businesses in specified disadvantaged areas are exempt from stamp duty on property transactions up to £150,000 and on all commercial property transactions. Enterprise Investment Scheme This scheme helps certain types of small unquoted companies to raise capital by providing tax relief for investors in these companies. Accounting and audit exemptions for small companies Small and medium-sized companies and limited liability partnerships (LLPs) can benefit from a relaxation of the general requirement to supply full, audited accounts once a 261 year to Companies House. In many cases they can prepare and file shortened versions of their accounts. Some very small companies and LLPs do not need to have their accounts audited at all. The following sets out which companies and LLPs qualify for these arrangements and details what information they must provide to Companies House. It also outlines the audit exemption for dormant companies and LLPs. Circumstances to file abbreviated accounts In most cases, small and medium-sized companies and limited liability partnerships (LLPs) are entitled to submit abbreviated accounts to Companies House - which means they have to provide less information. Even if a company or LLP stops being small or mediumsized through expansion, it will still be regarded as such for one financial year afterwards. If it then reverts to being small or medium-sized the following year, the exemption will continue uninterrupted. Abbreviated accounts for small companies and LLPs The abbreviated accounts of a small company or LLP do not have to include the full balance sheet, profit and loss account or director’s report normally required by Companies House. But they must include: – an abbreviated balance sheet and notes explaining in more detail the make-up of the figures in the balance sheet, – a special auditor's report – unless the company also claims audit exemption. The auditor’s report must state that in the auditor’s opinion the company is entitled to submit abbreviated accounts in line with the relevant section of the Companies Act. The balance sheet must include a statement that the accounts are prepared in accordance with the special provisions in part VII of the Companies Act relating to small companies and LLPs. 262 What audit-exempt companies and LLPs must send to Companies House? If a company qualifies for an audit exemption, it can deliver unaudited accounts to Companies House in the form of an abbreviated balance sheet and notes. The notes must state that: – the company or LLP was entitled to an audit exemption for that year under the relevant section of the Companies Act, – in the case of companies, shareholders have not required the company to obtain an audit, – the company directors or LLP members acknowledge their responsibility for preparing accounts that comply with section 221 of the Companies Act, – the company directors or LLP members acknowledge their responsibility for preparing accounts which give a ‘true and fair view’ of the state of affairs of the company and of its profit or loss for the year, – the accounts have been prepared in accordance with the special provisions of the Companies Act relating to small companies and LLPs. The audit exemption also applies to Company Tax Returns (CT600). This means companies can also submit the unaudited accounts they prepare for Companies House to the Inland Revenue. Audit exemptions for dormant companies and LLPs A company or LLP is dormant if it has had no ‘significant’ accounting transactions during a financial year. Some dormant companies and LLPs cannot take advantage of audit exemptions. They include regulated financial companies and insurance market businesses. If a company or LLP is dormant, it can generally claim exemption from sending in audited accounts and need only prepare and deliver an abbreviated balance sheet and notes to Companies House. A company does not have to include a profit and loss account and directors’ report in dormant company accounts, but a directors’ report must be provided to shareholders. Unaudited dormant accounts are much simpler than those of a trading company or LLP. However, they must contain: 263 – an abbreviated balance sheet stating that the company or LLP was dormant throughout the accounting period, – for a company - any previous year’s figures for comparison, – for an LLP - the previous year’s figures for comparison, – notes to the balance sheet - covering a wide range of information (the information required differs for companies and for LLPs). Additional taxes Stamp duty: the basics Stamp duty is chargeable in respect of: – transactions on the transfer of land, or interests in land, – grants or assignments of leases, – transfers of chargeable securities - such as shares in companies. The amount of stamp duty is calculated on the amount paid - or cash value if paid other than in cash - of the transfer and is paid by the purchaser. There are two distinct types of stamp duty for most businesses. Stamp Duty Land Tax may be due if a business buys or leases premises and is an additional cost to take into account when acquiring both business and private premises. Stamp Duty Reserve Tax may be due on the purchase of shares and securities. Stamp Duty Land Tax Stamp Duty Land Tax replaced stamp duty on purchases of houses, flats and other UK land and buildings and certain leases as from 1 December 2003. In many ways, it is similar to stamp duty but there are some differences. Under Stamp Duty Land Tax, it is no longer necessary to send documents in for stamping - instead, a solicitor or licensed conveyancer will ask to sign a new return. This new return is called ‘the land transaction return’. The completed return will contain all the information required by the Inland Revenue regarding the purchase. The buyer or tenant is responsible for the return and payment of the Stamp Duty Land Tax. Normally the completion of the form and its submission will be handled by the solicitor or licensed conveyancer acting for the individual making the purchase. Upon receipt of a 264 completed return and payment of Stamp Duty Land Tax, the Inland Revenue will issue a certificate. This certificate must be sent to the appropriate land registry - previously the ‘stamped’ documents had to be submitted. Stamp Duty Land Tax transactions fall broadly into two categories - buying land or premises and lease of land or premises. Business rates Businesses and other people who occupy non-domestic premises pay non-domestic rates, often called business rates, to help fund local services provided by local authorities, e.g. police and fire fighting. Anyone using a building or part of a building for business will probably have to pay business rates. Since 1990, businesses have been assessed differently to domestic properties. Domestic properties pay council tax, which is set by local councils. Businesses are given a rateable value, which, in conjunction with the multiplier, or Uniform Business Rate (UBR) set nationally for each country in the UK, produces the business rates liability. In England, rateable values are assessed by the Valuation Office Agency (VOA) and the multiplier is set by the Office of the Deputy Prime Minister. Business premises Business or non-domestic premises include most commercial properties, such as shops, offices, pubs, warehouses and factories. If part of a building is used for business and part for residential purposes - such as a shop with a flat above or a solicitor’s office in a domestic property - the part used for business counts as non-domestic premises. So, for those living and working in the same premises, business rates are generally paid on the part of the property used for business, and council tax on the residential part. Most business premises are subject to business rates, but the following are exceptions: – churches, – fish farms, – most farmland and farm buildings, – moveable moorings, – public parks, – sewers, – some types of property used by the disabled. 265 Capital Gains Tax Capital Gains Tax (CGT) is charged to individuals on gains made from selling, or disposing of assets. Limited companies are charged corporation tax on gains such as these. Understanding CGT can be important for those looking to build up and then sell a business and use the proceeds to fund retirement. For many people, selling or transferring a business may make them liable to pay CGT on the gains, including their share of partnership assets. The term asset covers property, shares, machinery and the goodwill of a business. CGT is complex and varies according to the specific circumstances. Capital gain A capital gain is the increase in an asset’s value when one sells or disposes of it, compared to what one paid for it. So, if an item that is sold or ‘disposed’ of is worth more than what was originally paid for it, then Capital Gains Tax (CGT) might be chargeable. If a capital gain is made certain allowable expenses can be offset against it. Even if no money is actually received when disposing of an asset, giving it away to somebody might still mean it is liable to CGT. If an asset is transferred to another person, other than as a genuine commercial transaction, at below the market value, the chargeable gain calculation will be based on the market value, rather than the actual proceeds received. Any gains made in a tax year can be offset by allowable capital losses. There are other allowances and reliefs that can reduce the amount of tax paid, including annual allowance and taper. There are also certain situations where exemptions from CGT are allowed. CGT is complex and varies according to circumstances. Annual allowance and taper relief There are various adjustments that can be made to the basic chargeable gains figures to work out how much Capital Gains Tax (CGT) must be paid. To begin with, CGT is not normally payable on the sale of ones own home, or on transfers between husband and wife. Allowable losses can be offset against applicable gains, to arrive at a net total for the tax year. The loss must have been claimed (i.e. reported to the tax office) within five years and ten months of the end of the tax year in which they were incurred, starting from 1996/97. However, there is no time limit on when the losses have to be used. Before losses can be 266 offset against gains, the Inland Revenue must be notified of them. If the net total is equal to or less than the annual exempt amount, it is exempt from CGT. The annual exempt amount for the tax year 2004/05 is £8,200. Any unused losses, including those that have been brought forward, can be carried forward again. There is also a reduction based on how long the asset has been held. This is called taper relief. For example, if a business asset is held for one whole year, the chargeable gain, after allowable losses, is reduced by 50 per cent. After two or more whole years the reduction is to 25 per cent. Different sorts of assets have different taper reliefs. For example, relief is reduced, or not allowed at all, on non-trading activities - such as investing money in property or other businesses. There are also certain situations where exemptions from CGT are allowed. Taxes for specific products, services and activities There are a series of taxes that apply to specific products, services or activities. These include air passenger duty, duty on road fuels, environmental taxes, insurance premium tax and gambling duties: – transport, – air passenger duty, – excise duty on road fuels and other oils, – congestion charge, – lorry road-user charge, – tobacco and alcohol duty. Environmental taxes Environmental taxes are designed to discourage business practices which damage the environment and promote more environmentally-friendly ones, such as recycling waste and aggregates, and being more energy efficient. These taxes include: – aggregates levy - a tax on sand, gravel and rock commercially exploited in the UK, – climate change levy - a tax on commercial and industrial users of energy, – landfill tax - a tax on any business or local authority that wants to dispose of waste using a landfill site. 267 Insurance premium tax Insurance premium tax (IPT) is a tax on insurance premiums. There are two rates of this tax: – a standard rate of 5 percent, – a higher rate of 17.5 percent. All types of insurance risk located in the UK are taxable unless they are specifically exempted. Betting and gaming The Government has begun to overhaul betting and gaming duties and also plans to extend social regulation to gambling on the Internet, interactive TV and through mobile phones for the first time. Trading online Conducting business online generally makes no difference to the taxes one has to pay. One key difference is that digitised products are classed as electronically supplied services for VAT and customs duties. These services are: – downloaded software, – downloaded images, text or information, – electronic publications, – downloaded music, films and games, – electronic auctions, – supply of websites or web-hosting services. Research and development tax reliefs If a company is a micro, small or medium-sized company it may be able to claim an enhanced deduction when calculating the taxable profits of up to 150% of the qualifying 268 expenditure on research and development (R&D). It may also be able to surrender losses arising from expenditure on R&D for a payable credit. (http://www.businesslink.gov.uk) 269 ANNEX IV.1 Administrative burdens as regards financial issues Regulations ensure transparent and stable conditions for market competition of firms but on the other hand they can impose significant burdens on firms, for example through the high administrative requirements. These problems can be particularly true in the context of the different taxation systems which often benefit some favoured social groups while disadvantaging others. In addition, as the experts of the World Bank emphasize “tax administration can be burdensome, increasing compliance costs, reducing revenues, and opening the way to corruption” (World Bank 2005:95.). Despite the fact that governments need revenue in order to ensure the costs of public goods and services, taxes represent serious financial and administrative burdens to both individuals and firms. Historically, governments and states have collected revenues in various ways – first by introducing taxes on several domains: land, production, transactions, consumption and income. Effective tax structures and tax rates, which vary from country to country, may strongly influence the economic performance and competitiveness of SMEs. Box 9.5 Who pays taxes levied on firms? When governments levy taxes on firms, firms will often pass the costs of the tax on to others. For example, if government levies a payroll tax on firms, increasing the cost of hiring workers, firms will hire fewer workers. As unemployment increases, real wages will fall (or increase more slowly than they would have otherwise), passing the cost of the tax on to workers. So workers ultimately bear some of the tax burden in the form of lower wages, even though the tax is levied on the firm. Part of the burden might also be passed on to the consumers through higher prices. The incidence of this has been especially controversial for corporate taxes. Although corporate income tax is often seen as a tax on capital, and the popular press often suggests that raising corporate taxes is necessary to make firms “pay their fair share”, labour bears a large part of the burden of corporate tax in the United States. Because labour’s share of the corporate tax burden is higher when capital is more mobile, labour may bear a greater part of the burden in developing countries than it does in the United States. As capital becomes more mobile – and multinational firms become more sophisticated in their tax minimalization strategies – the share of the corporate income tax falling on labour will likely increase. (World Bank 2005:108.) 270 ANNEX IV.2. General principles for the design of company tax systems It is common ground between economists and tax experts that an ‘ideal’ company tax system has to be equitable, efficient, simple, transparent, effective, and provide certainty. These inter-related general criteria can usefully serve as basis for the analysis of company taxation in the EU to be carried out in this study. Equity The requirement of equity has two dimensions. ‘Vertical equity’ refers to the redistributive feature of a tax system, i.e. to its capacity to operate a distribution of the tax burden among taxpayers according to their contributive capacity (‘ability-to-pay-principle’). ‘Horizontal equity’ holds that taxpayers who are in the same economic circumstances should receive an equivalent tax treatment. The concrete perception of these concepts is strongly related to societal values such as solidarity and fairness. Vertical and horizontal equity therefore strongly condition the political acceptability of a tax system. In the context of international company taxation, equity mostly relates to the fair allocation of the tax base between states in which international companies operate. Inter-country equity traditionally involves three main principles: source-country entitlement, non-discrimination and reciprocity. Under the ‘principle of source-country entitlement’ the source country has the prior right to tax profits earned within its jurisdiction. This principle can be justified for efficiency reasons and it can help to achieve some redistribution of resources across countries, since the proportion of foreign-owned businesses is generally higher in relatively poor countries than in richer ones. It is also sometimes justified as a quid pro quo for the provision of public infrastructure and services in the source country. The ‘principle of non-discrimination’ implies that countries agree, usually on a bilateral basis, not to discriminate against foreign firms and shareholders in their tax laws. This principle is strongly linked to horizontal equity, since the same tax treatment is applied to similar companies independently of nationality considerations. The ‘principle of reciprocity’ can, for instance, be illustrated by the requirement of equality of the rates applied to any withholding tax levied on interest, dividends and royalties by states involved in a tax treaty. Reciprocity applies to any tax arrangement which leads to similar effective tax burdens on foreign-owned investment. This is particularly relevant when states have strongly differing tax rules and practices. 271 Efficiency Generally, taxes should be neutral and influence in as limited a measure as possible economic decisions, for example the choice of location of an investment. Otherwise, economic activities may not take place in the lowest cost location by the lowest cost producers. Investing in a low tax jurisdiction may yield higher after-tax returns on capital than a similar investment in a high tax jurisdiction despite a lower productivity of the inputs used. The result of locational inefficiency is thus a lower level of productivity of capital, and reduced international competitiveness and growth for the EU as a whole. Therefore, an efficient tax system is in principle neutral to economic decision-making. Tax systems can however be used to correct or mitigate a market failure. To the extent that there are other distortions or imperfections in the market economy, taxes may offset these externalities, thereby enhancing economic efficiency. A typical example would be negative environmental consequences, not fully taken into account by an individual agent, which an imposed tax would mitigate by decreasing the activities harmful for the environment. There are also other instances when national governments will try to reduce existing (non-tax) incentives through the use of the tax system. A good company tax system should avoid distortions with regard to location, etc., unless these are deliberately decided (e.g. in economic ‘free zones’ which are designed to boost economic development). Under ‘capital export neutrality’ a tax system does not affect the decision by any specific company as to which country to invest in. Resident investors in a given country have no incentive to invest at home rather than abroad, or vice versa. The domestic/foreign composition of the investment income does not influence the world-wide tax thereon. Other things being equal, capital mobility would then tend to equalise the required pre-tax rates of return on investment across Member States, thereby eliminating differences in the cost of capital, and thus distortions in the demand for capital in the EU. Capital export neutrality could be achieved if income were taxed only in the investors’ country of residence and if there were no discrimination between domestic and foreign-source income in the capitalexporting country. This could be achieved if all countries applied the ‘world-wide’ or ‘residence’ principle, that is, levied taxes on the income accruing to their residents regardless of the source of that income. A tax system achieves ‘capital import neutrality’ when all investors, both domestic and from foreign countries, investing in any one national economy face the same after-tax rate of return on similar investments. This implies that the cost of capital and the tax rate for any 272 inbound investment must not depend on the home country that is the country of residence of the investor. In fact, the application of the residence principle can lead to cases where a domestic company investing in a given country is placed at a competitive disadvantage compared to a similar foreign company investing in the same country – because the tax rates applied in their home countries are different. Therefore, in order to avoid distortions of competition and to achieve capital import neutrality, income should be taxed according to the ‘source’ or ‘territorial’ principle. According to this principle, a government should tax all income originating within its jurisdiction at the same rate, regardless of the origin of the beneficiary of the income. Inefficiencies do not only arise due to different tax treatments of cross-border investments. There may also be distortions in the decisions for the types of investment, as tax treatments applied to the assets used by companies or to the sources of financing of investment may vary considerably within and across countries. Effectiveness The effectiveness of a tax system refers to its capacity to achieve its basic objectives to generate the desired level of revenues and to set the desired economic incentives. The effectiveness of a given tax system strongly depends on its interactions with other tax systems. For instance, measures like reduced statutory rates, accelerated depreciation allowances or investment tax credits may improve the international competitiveness of a country both by reducing the overall tax burden of domestic firms and by attracting foreign investments. However, in the case of a foreign multinational firm taxed on a residence basis in its home country, tax cuts in the country of source would have no effect on their total tax burden and, therefore, on investment. It would merely shift tax revenues from the source country to the home country of this firm as, under the credit method usually linked to the residence principle, firms receive a full credit for taxes paid abroad. The reduction of the tax liability in the host country is thus simply compensated by an increase of the tax liability in the home country (via a smaller tax credit). It is self-evident that tax incentives (e.g. for investment) will, when efficient, directly reduce tax revenues, although, depending on the type of measure, the revenue reducing effects may vary significantly. The indirect trade-off is more complex. Foregone tax revenues, i.e. ‘tax expenditures’, may be partially or fully offset as a consequence of an increase in investment and in the international mobility of tax bases, which in turn directly and indirectly generate increased tax revenues. 273 Simplicity, certainty and transparency The requirement of a ‘simple’ tax system is relatively straightforward. It implies the minimisation of the costs linked to the operation of the tax system. These costs are ‘compliance costs’ for the taxpayers and ‘administrative costs’ incurred by the administration to enforce the law. Administrative and compliance costs are intrinsic to any tax system: governments have to raise revenues and taxpayers have to comply with tax rules. However, one might wonder what amount of cost is proportionate for meeting these objectives. Generally, these costs are higher for international transactions involving more than one tax administration than for purely domestic operations. For instance, even the mere co-existence of two simple but conflicting principles – source or residence taxation – in principle creates cases of double taxation or unintentional double exemption that can only be overcome by appropriate – usually complex and costly - international agreements. The criterion of simplicity is thus linked to efficiency and effectiveness. Simple tax systems do not only mean relatively low costs; they usually do not provide intentional preferential tax regimes or unintentional tax arbitrage or tax avoidance opportunities. They may, however, also imply a loss of equity. The requirement of simplicity also requires that the rules according to which taxes are levied are certain and clear to the taxpayer. Certainty relates to the stability of a tax system and of tax practices in a country. The uncertainty resulting from frequent changes in tax legislation and its interpretation has, as such, a negative or delaying impact on investment decisions. Simplicity and certainty are generally linked to the criterion of transparency of the laws, regulations and administrative procedures of a tax system. Transparency usually supports equity. For instance, it can help to avoid the replacement of direct State aid by tax incentives offered by administrations on a discretionary basis. Moreover, the transparency of a tax system is generally important for ensuring the accountability of policy-makers. Source: European Commission 2001:26-28. 274 ANNEX IV.3 Tax measures to improve labour market performance since the mid-1990s: individual countries’ experiences Shifting the tax burden from labour to capital or to a broader tax base Several countries have recently shifted the tax burden away from labour intensive activities in order to give a further boost to the demand for labour. Some EU countries have recently lowered the generous tax allowances granted through corporate income tax for the depreciation of equipment investment, thus rebalancing the relative cost of labour and capital (e.g. Germany and Denmark). Since 1999, the French government has been gradually removing the wage component from the base of the local business tax (taxe professionelle), a process which is supposed to be completed in 2003. Furthermore, the tax base to fund contributions for health insurance and family allowances has been progressively extended from labour to capital income (Contribution sociale généralisée). In Italy, the 1997-98 tax reform eliminated some employers’ compulsory health contributions, bringing the overall employers’ contribution rate down to 34.1 from 46.4 per cent. At the same time a new tax, IRAP, based on expenditure was introduced. Lowering indirect taxes on labour intensive activities. The European Council adopted in 1999 an EC directive granting an option to those EU countries who wish to do so to apply a reduced VAT rate to certain labour intensive services, for the period 2000-02. The objective is to stimulate demand for these services, and thus employment, and to bring part of the informal economy back to the surface. Activities targeted are: (i) small repairs to bicycles, footwear, leather articles, clothing and household linens; (ii) renovation and repairs to private housing; (iii) window washing and cleaning of private homes; (iv) home health care; (v) hairdressing. Nine countries have seized this opportunity: Belgium, Greece, Spain, France, Italy, Luxembourg, the Netherlands, Portugal, and the United Kingdom (for the Isle of Man only). … and enhanced tax incentives to work EU countries have implemented a large array of tax measures to enhance incentives to enter into employment or to increase work efforts. Cuts in marginal rates on labour income have been a key device aimed at boosting the supply of labour across the board (Austria, 275 Germany, Ireland, the Netherlands, Spain, Sweden and the United Kingdom), or targeted on the lower income groups (Denmark, France, Finland, Italy and Portugal). Tax reliefs to make work more attractive for targeted groups of the population (spouses and low-paid workers in most cases). An earned income tax credit (EITC) and/or a tax relief for childcare expenses have been introduced or raised in Belgium, Finland, Germany, Italy, the Netherlands and the United Kingdom. To improve a second earner’s incentives to enter work, Ireland is switching gradually from a joint to an individual assessment of married couple income. France, Germany, Greece, and Spain have also recently raised the general personal income tax allowance, thus exempting the income of most low-qualified workers from taxation. In addition, to lessen the unemployment trap, a few countries have removed some of the tax privileges granted to out-of-work benefits, or introduced a progressive phase-out scheme for means-tested benefits or tax breaks. Unemployment benefits became taxed in Spain in 1994. In France from 1999, people who qualify for the basic income support (Revenu Minimum d’Insertion), are granted a temporary exemption for the tax on rented flats (taxe d’habitation) once they find a job. In 2001, an employment bonus (Prime pour l’emploi) delivered through the tax system is being introduced and is expected to benefit up to 10 million people. As a key element of the United Kingdom’s Welfare to Work programme, the qualifying ceiling for several in-work support schemes has been raised and the phase-out rate lowered. Source: Joumard 2001:12-13. 276 ANNEX IV.4 Reforming VAT: moving from the destination to the origin principle? 50. Since the common VAT system was introduced in the 1970s, its declared objective has been to create the conditions necessary for the establishment of an internal market characterised by healthy competition, under which the taxation of imports and the nontaxation of exports in intra-Community trade would be abolished. This commitment underpinned the objective of designing a VAT system which was tailored to the internal market and operated within the EU area in the same way as it would within a single country, i.e. to introduce a system of taxation where goods and services would be taxed in the Member State of origin. However, in practice, such a radical change has not secured the necessary support from Member States. Foremost amongst the reasons for this are reservations about the efficiency of the necessary clearing mechanism for the distribution of VAT receipts, and the degree of harmonisation of rates that such a regime would necessitate. Nevertheless, the elimination of custom controls within the EU area in 1993 made it necessary to reform the VAT system operating up to then according to the destination principle. It was thus decided to adopt a ‘transitional’ system which would enable controls at the Community’s internal borders to be abolished whilst allowing tax, in most instances, to continue to be collected in the Member State of destination. 51. The destination principle. The destination principle implies that consumption taxes are levied where the products are consumed, for both final consumers and producers. This system ensures production neutrality, since indirect taxes do not discriminate between foreign and domestic producers, and exports are exempt from domestic taxation. However, this principle requires the monitoring of cross-border trade flows and administrative co-operation since goods and services travel free of tax. 52. The origin principle. The origin principle implies the taxation of goods and services where produced, regardless of where they are consumed. It has advantages in that it can be applied without border controls, and since exports would no longer travel tax free, the potential for tax fraud would be lower. However, the origin principle introduces the possibility for the tax system to discriminate between domestically-produced goods and 277 imports. A full move from the destination to origin principle would also induce significant changes in the distribution of VAT revenues across countries. EU countries with a trade surplus vis-à-vis the EU area would thus collect extra VAT revenues, compared with the existing regime of export zero-rating, while deficit countries would have to be granted a VAT credit on their intra-community business purchases. To ensure that VAT receipts accrue to the country where consumption takes place, a mechanism to redistribute VAT revenues across countries would thus be required. In 1987, the Commission proposed to set up a ‘clearing house’ which would make the necessary adjustments based on detailed records of individual transactions. This would have required numerous information exchanges and transaction costs. The Commission thus later proposed a mechanism to reallocate VAT collected, using as a basis aggregate consumption, to ensure that VAT receipts accrue to the EU country where consumption takes place, thus compensating countries for VAT paid on goods that are exported. However, the choice of a method, and statistical sources, to measure aggregate consumption would become a delicate issue, in particular as to the size of the underground economy, each country preferring an estimate of taxable consumption which would maximise its share of the redistribution of overall VAT income (European Commission, 1998b). In addition, such a system would have the drawback (ECO/WKP(2001)27 47) of disconnecting tax collected in a particular country from its tax revenues, thus reducing national tax authorities’ incentives to improve compliance. 53. A ‘transitional’ dual system. Instead, the European Union has kept a dual system since 1993: the destination principle has remained intact for the business sector, but the origin principle now applies to cross-border purchases by individuals. Individuals can now purchase goods anywhere in the EU area, without any further tax liability being incurred when they move the goods from one EU country to another (with the exceptions of new vehicles and mail order transactions). Such a dual system attempts to fulfil the requirements of an internal market without frontiers whilst allowing room for manoeuvre at the national level as regards the establishment of VAT rates and the collection and auditing of the tax (European Commission, 1998b). The transitional regime replaced custom controls by the obligation, for all EU firms exporting to another EU country (B2B and B2C distance selling), to declare their exports to the tax administration, identifying the buyer by a VAT identification number (or giving their own identification number in the country of destination in the case of distance selling). A computerised system for automatic exchange of information on the value of intra- 278 EU trade was set up among the national authorities (VAT information exchange system, VIES. Source: Joumard 2001:46-47. 279 References Abubakar, Y. (2004): Improving the Legal Environment for UK SMEs (LEONARDO Community Vocational Training Action Programme), Luton: Luton Business School, 12. pp. Bertola, G. – Boeri, T. – Cazes, S. (2000): Employment in industrialized countries: The case for new indicators. International Labour Review, Vol. 139, No. 1, pp. 57-72. Bilon, I. 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(2004): Small and Medium Enterprise Operations in Poland as Defined by the Legal System and the Financial Environment (LEONARDO Community Vocational Training Action Programme), Warsaw: IPISS, 37. pp. Spaepen, L. – Blieck, G. (2004): Snapshot of the Belgian Business Environment (LEONARDO Community Vocational Training Action Programme), Brussels: EHSAL, 21 pp Tvrdoň, J. (2004) Institutional Background and External Conditions of Small and Mediumsized Enterprises: Functioning in Slovakia (LEONARDO Community Vocational Training Action Programme), Bratislava: Institute for Sociology of Slovak Academy of Sciences, 20. pp. World Bank (2005): World Development Report 2005: A Better Investment Climate for Everyone. New York: World Bank – Oxford University Press 281 PART V. LABOUR RELATIONS IN A COMPARATIVE PERSPECTIVE – SPECIAL FOCUS ON THE SME SECTOR 10. Varieties of patterns in European labour relations Prior to identifying and understanding the main features and trends in the development of labour relations34, we would like to stress the core importance of social dialogue in the construction of the European social and economic space. Adopting the importance of the partnership approach both at EU- and national level (Member States), we recognise the joint responsibility of various actors for the necessary social and economic changes within the context of intense globalised competitive pressure. Implementing new forms of working and employment conditions often referred to as the ‘flexible’ practice of knowledge and manpower use requires permanent efforts from the social actors to make a consensus both on the new priorities and on the transformation of the old ones. In this context of change, we intend to draw attention to the strong interactions taking place between social actors and institutions of the Labour Relations System (LRS). In mapping the changing diversity of the characteristics of the LRS, we would like to use the following analytical dimensions: 1. Social actors, that is trade unions, employers’ organisations, and other types of interest representatives associations. 2. Institutions, that is collective agreements (e.g. coverage rate, level of coordination), wage bargaining, institutions of employees’ participation (e.g. works council), national tripartite institutions, industrial action (e.g. strikes). 3. Reciprocal conditioning relation between social actors and institutions. 34 In the publications representing the mainstream views the term ‘industrial relations’ is used almost exclusively. Contrary to this practice, we intend to use ‘labour relations’ instead of the notion of ‘industrial relations’. In our view, the term ‘labour relations’ seems to us to be more general and it indicates the growing importance of the idea and practice of social partnership not only in the field of traditional industrial economic activities but in the service sector and especially in the fast growing branches of the New Economy. 282 Beside the descriptive analyses of the roles of actors and institutions, we intend to identify and illustrate several trends (decentralisation, changing forms of coordination and cooperation, etc.) which are shaping the present and future practice of labour relations at European and country level, and especially in the SME sector. In other words, we would like to give some insights both into the dynamic process of social relations between actors and institutions and in their changing social and economic environment. The first section (10.1.) of this chapter provides a general overview of the up-to-date analysis of the actors (e.g. interest representative organisations both of employees and employers) and the formal institutions of the LRS (e.g. collective bargaining coverage rate, etc.). The second section (10.2.) offers a review of the actors’ on the everyday social and employment practice of SMEs in relation to various institutional characteristics of the LRS. 10.1 Actors and institutions: an international comparison at European and country levels 10.1.1. Trade unions and institutions (Works Councils) of employees’ participation Before giving a general outline of the main characteristics of actors and institutions it is necessary to make a distinction among national LRS according to the roles of the trade unions and the employees’ participation in the firm. According to these two dimensions the following patterns should be distinguished at the European social space (Industrial Relations in Europe 2004: 21): 1. The ‘single channel system’, where the workplace representation of employees (i.e. rights to information, consultation or co-determination) is controlled exclusively by the trade unions. The advantage of this system for employees’ representation relies in its simplicity and the lack of rivalry between the two channels of employees’ workplace representation (e.g. Poland and UK illustrate well the ‘single channel systems’, but based on the voluntary principle.) However, the ‘single channel system’ of employees’ representation does not deal with the problems of non-union members, and employees in non-unionised firms are excluded from the collective representation (e.g information, consultation and/or co-decisions). 283 2. The so-called ‘mixed’ channel system in which the workplace representation of the non-union members is achieved by the trade unions or through a supplementary channel in the non-unionised companies (e.g. in Poland the government supports the establishment of works councils, independent from the trade unions because of the opposition of both certain unions and employers.) 3. In the case of the of the ‘dual channel system’ the Labour Law provides a separate channel of employees’ participation – additional to trade union representation. This duality of LRS characterises the majority of countries participating in the Leonardo Project: Belgium, France, Germany, Hungary, Slovakia, Spain and Poland (in this latter country works councils exist only in publicly owned firms). In the countries where the ‘dual channel system’ operates, a kind of rivalry was found between the works council and trade unions. (Makó 2001.) However, “in reality lay union officials and representatives tend to play a leading role in the councils and councils may be a recruitment ground for trade unions. Works councils tend to be highly unionised and in council elections the trade union candidates tend to attract votes from members and non-members alike. Another encouraging sign is that voter turnout in workplace election tends to be high, between 65 and 85 % …in the new Member States (NMS) only …in Hungary and Slovenia are councils comparable with the fully-fledged types in EU-15.” (Industrial Relations in Europe 2004: 21 - 23). This section provides an overview of the trade union density rates35 and on union structures and affiliation. In relation to density rates, significant differences were identified betweens the global economies of Europe, USA and Japan and among the countries of the EU 25. As we expected, the union density rate (2001) is much higher in the EU (25) 26.4 % in comparison with USA 12.9 % and Japan 20.9 %. Among the countries participating in the Leonardo project substantial differences were found, too. The highest unionisation rate was registered in Belgium 55.8 % (2001) followed by Slovakia 35.4 % (2002) and the UK 30.4 % (2002), then Germany 23.2 % (2002) and Hungary 19.9 % (2002). (2001). The lowest trade union density rates were identified in Poland 14.7 % (2001) and France 9.7 % (2001). In addition, we must note that the union density rates vary substantially in the private and public sectors. For example in Hungary, France, Poland and Slovakia more than every second union 35 ‘Density rate’ or ‘unionisation rate’ reflect to the number of trade union members. 284 members works in the public sector. The higher density rates in the public sector are explained partly by the institutional heritage of the past in the post-socialist countries which became EU members (1st May 2004) and the difficulties of trade unions in recruiting members in the private sector, especially in the SME sector and in the newly established firms (i.e. companies established in the form of “green-field” investments). (Makó-Novoszáth 1995.) (Table 10.1) It is worth mentioning that density rate is only one proxy indicator of the trade union influence. Beside this indicator there are other indices like mobilisation rate and the organisational comprehensiveness. For example militant trade unions with low density rate may increase their bargaining power using strong mobilisation capacity. Similarly, trade union confederations which are individually rather weak, but able to cooperate and coordinate their policies and activity with other confederations (i.e. organisational comprehensiveness) could strengthen their bargaining position towards with employers’ association and government. 285 Table 10.1 Trade union density rates and membership composition, 1995-2002 Union density rates 1990 1995 2002 Belgium 53.9 55.7 55.8* Change 19952002 +0.1 France 10.1 9.8 9.7* Germany 31.2 29.2 Spain 14.7 Hungary Share of all members Female Public n. d. n. d. -0.1 48.3** 66.3** 23.2 -0.9 31.2 39.3 16.3 14.9 (1999) -0.1 n. d. 31.2** n. d. 63.4 19.9 -6.2 48.7** 70.3** Poland n. d. 32.9 14.7 -18.2 55.1** 76.6** Slovakia 78.7 57.3 35.4 -43.3 49.6** 70.9** UK 39.3 34.1 30.4 -8.9 43.7 47.4 n. d. 32.6 26.4* -6.2 n. d. n. d. 32.8 31.0 27.3* -5.5 n. d. n. d. n. d. 42.7 20.4* -22.3 n. d. n. d. Average EU25*** Average EU15*** Average EU10*** NB: Density rates for EU-15 countries are standardised, i.e. without unemployed and self-employed, retired employees and student members, along the model in B. Ebbinghaus and J. Visser (2000) The societies of Europe, op.cit. In the case of the UK, figures are calculated from the labour force survey. Elsewhere they are recalculated from administrative sources. See also OECD, Employment Outlook 2004, Chapter 3 (‘Wage-setting outcomes and institutions’), Paris, July 2004. The EU-10 figures are non-standardised and follow nationally based statistics collected by the Institut des Sciences du Travail of the Université Catholique de Louvain, Monographs on the Situation of social partners in the candidate countries, Brussels, December 2003, a research project conducted on behalf of the Employment and Social Affairs DG of the European Commission. Quoted by ‘Industrial Relations in Europe’ (2004), p. 19. Table 10.1 is an edited version of the original one containing data only for countries involved in the Leonardo Project. *Data available only from 2001. ** The data on membership composition (share of female members; share of members in the public sector) are calculated from sample surveys of the International Social Science Programme (ISSP) and relate to 1998. ***Weighted averages. In the case of missing data, the nearest year is taken into account. Evaluating the patterns of trade union structures and affiliations in the countries involved in the Leonardo Project we distinguished the following two structural settings. In the first group of the countries surveyed, a ‘single or dominant’ trade union confederation coordinates the activities of the branch organisations. This group of countries comprises Germany, UK and Slovakia. In the second group of countries trade union centres are divided 286 on political and ideological bases. For example in France and Spain a ‘political divide’ exists within the broad left; other divisions relate to ideological orientations such as Christian and Social Democratic values. In NMS countries like Hungary and Poland trade union centres have links with both right and left parties (e.g. in Hungary, the ‘National Alliance of Works Councils’ has links with the Democratic Forum and the ‘National Association of Hungarian Trade Unions’ maintains quite strong links with the Hungarian Socialist Party.) Further fragmentation of the trade union centres can be observed in some countries. For example in France, there are separate centres for managerial and white collar staff and a regional division is noticeable in Spain. (See the Table 10.2.)36 Table 10.2. Union structure and affiliation patterns in the EU Country Belgium Main union confederations(1) Main divisions Share N° between of confederations largest political3 50 religious polit- N° Affiliates(2) Main divisions Share of all between members confederations 17 sector&status 2 28 20 sector 12 France 6(7) Germany 1(2) private&public 83 8 sector 17 Spain 2(3) Political 41 12 sector 19 Hungary 6 Political 31 42 sector 1 Poland 3 Political 43 110 sector&company ? Slovakia 1 ? 95 37 sector 5 UK 1 ? 84 71 occup.§or 16 relig&occup. 1 Only confederations that organise in several sectors and organise 5% or more of total membership. Affiliates or member unions belonging to the largest confederation, only national unions (without local organisations). 3 Without 36 affiliated unions in Northern Ireland. 4 Including Turkish Cypriot organisations in Northern Cyprus. 2 Source: B. Ebbinghaus and J. Visser (2000) The societies of Europe. Trade unions in western Europe since 1945, Palgrave for the main divisions and demarcations in EU-15, updates with information from unions’ websites (number of unions) and AIAS union file. For EU-10 Member States, information is obtained from Commission research (UCL). Quoted by Industrial Relations in Europe 2004: 15. The table 10.2 is an edited version of the original one containing data only for countries involved in the Leonardo Project. 36 Naturally there are other organizational principles of the interest representative organisations. For example in another group of the countries – whose members did not participate in the Leonardo Project – trade union centres are created on an occupational basis (e.g. Finland, Sweden, Denmark etc.). 287 Comparing the patterns of trade union structures, affiliation and characteristics of the recent modernisation of the union organisation (e.g. organisational decentralisation – fragmentation or concentration-merger) we may identify not only contrasting but nonsynchronised movements. For example, at the beginning of the XXIst century (2001) in Germany, the autonomous general trade union of white-collar employees merged with the well-known German Confederation of Trade Unions (DGB). A similar major union merger took place in the UK (2002), too. The creation of these ‘conglomerate’ unions was the answer of the trade unions in the EU-15 countries to the external social and economic changes (e.g. to better cope with the growing need for coordination among trade unions in their confrontationcooperation with the employers and their associations.) The creation of the ‘conglomerate’ or ‘super’ trade unions should be interpreted as an initiative which may counterbalance the increased discretionary power of employers opened to them by the disintegration of both external and internal constraints. In other words, the merger process of trade unions can be evaluated as an institutional answer of the employees’ interest representative organisations to counterbalance the effects of deregulation and the associated destabilisation of rules and procedures of the labour market within and outside firms. The concentration – merger of trade union confederations was partly an attempt to cope with the difficulties resulting from growing internal financial difficulties and the declining trade union membership, too. In the NMS participating in the Leonardo Project we may identify contradictory tendencies. During state socialism employees were forced to be trade union members (e.g. the unionisation rate was artificially high, over 90 %) and the trade unions operating in various economic branches were centralised into one national level centre (e.g. in Hungary this ‘mega’ centre was called the ‘National Council of Trade Unions’, in Hungarian: “Szakszervezetek Országos Tanácsa”=SZOT). As a natural reaction to this kind of ‘forced’ centralizationbureaucratization of trade unions, following the collapse of the state-socialist politicaleconomical regime, in these countries the ‘decentralization-fragmentation’ became the mainstream tendency. As a result of the breaking down of the former single-centre, we witnessed the emergence of numerous new trade union centres. (See the Table 10.3.) However, in the last years there has been an attempt to rationalise and centralise the decentralised and fragmented trade union structures (e.g. in Hungary and Poland). 288 Table 10.3. Employees Representation and Employees Rights: Single, Mixed and Dual Versions of the LRS L&C Y Separate union workplace representation Considerable Normally France L Y Very strong Frequently Germany L Y Marginal Sometimes Spain L Y Very strong Normally Hungary L Y Very strong Normally Poland L Very strong N.A. Slovakia L Marginal Sometimes UK A - N.A. Country Belgium Basis Single Mixed Dual Y Union competition Y Some NB: Basis for employees representation rights: central agreement = C; agreement (sector/company) = A; law = L, Yes = Y, Not applicable = N.A. Source: Industrial Relations in Europe 2004, p. 22. Evaluating the existence of the employees’ participation institutions (e.g. works councils) beside the interest representative roles of the trade unions, we made a distinction between ‘single’, ‘mixed’ and ‘dual systems’ (Table 10.3). In the majority of the Leonardo Project countries the ‘dual’ - Belgium, France, Germany, Hungary and Slovakia - and in Poland and the UK the ‘single’ version of the Labour Relations System operates. Even in the countries where works councils as an institution of employees’ information and consultation systems do exist, “…differs significantly from country to country in terms of composition, decision-making, election procedures, thresholds, roles and power of the employees representative bodies.” (Carley – Baradel – Weltz 2004: 4). The common elements of the various national works council definitions found in the EU-15 countries are summarised in Box 10.1 and in Annex V.3 289 Box 10.1. Works councils definition Permanent elected bodies of workforce representatives (or occasionally a joint committee with employees representatives), set-up on the basis of law or collective agreements with the overall task of promoting cooperation within the enterprise for the benefit of the enterprise itself and employees, by creating and maintaining good and stable employment conditions, increasing the welfare and security of employees and their understanding of enterprise operations, finance and competitiveness. Source: Carley – Baradel – Weltz 2004: 9) In the context of the establishment of works councils, in all European countries – with the exception of Sweden – there is a minimum workforce-size threshold for the creation of this institution of the participation. In the Leonardo Project countries, the lowest threshold for works councils’ establishment is in Germany with 5 employees; in France, Hungary and Spain it is 50 and in Belgium 100 employees. In UK there is no general or statutory system of information and consultation. Beside the ‘threshold’ the other essential distinctive feature of works councils is the following: whether or not these institutions of employees’ participation are established automatically in all establishments satisfying the threshold criteria or must be triggered (or initiated) by social actors of labour relations (e.g. employees, trade unions or employers). The establishment process in these countries is basically automatic in Belgium and France but in the majority of the countries must be initiated by employees/trade unions, e.g. in Hungary, Germany, Poland, Spain. The statistical analysis of the works councils does not provide information on the difficulties of everyday company practice related to the functioning of this employees’ participatory institution. For example, in countries where the labour code guarantees the rights of works councils (and their members) in regulating the fields of co-decision (e.g. social infrastructure), these rights are sometimes violated even in large firms operating in such a well-established sector as the chemical industry. See the Hungarian example on the violation of works councils’ prerogatives in the next box! 290 Box 10.2 Council members sacked NITROGÉNMŐVEK Rt, Hungary's largest fertilizer manufacturer, has sacked four members of its Workers’ Consultation Council after they launched legal proceedings against the company. The other five members have resigned from their council posts, but have been permitted to remain with the company. The dispute between the workers and management erupted after the company decided to cut employee benefits. Sándor Falussy, a member of the council, told Népszabadság that the company had unilaterally decided to cut employees’ benefits and had sold off a workers’ hostel, a cultural center, and an open-air swimming pool that had previously been available for employees’ use. Hungarian employment law, which in this respect is based on the German model, specifies that companies must consult their Workers’ Councils over major decisions affecting employees’ welfare. In this case, the Workers’ Council argues, this was not done, leading the council to launch legal proceedings against the company. The Supreme Court ruled that the Workers’ Council should have been consulted over the sales. The Council then launched a civil case against the company, demanding that the sales agreements be annulled. According to human resources director József Medve, the four dismissed employees had been unwilling to cooperate with the firm and had informed the buyers of the employee welfare facilities of their intention to seek an annulment. This had damaged the company’s reputation. The five who were not dismissed had displayed a more cooperative attitude and had agreed to resign from their council positions. The Fidesz Workers Branch reacted on September 1, expressing solidarity with the sacked workers. The sackings were the result of “money-centered thinking”, they argued, adding that this was another example of what happens to workers “if privatization is not carried out with sufficient circumspection.” Gábor Csizmár, the Minister for Labour, also admitted to being disturbed by the news. The Government had just given Nitrogénmővek Ft100m ($500,000) to help it preserve jobs, he said, giving it added reason to expect the firm to resolve its labor relations problems in a “civilized” fashion. He called on the company to “respect European Union norms”, adding that a law was being drafted which would permit only firms with healthy labour relations to benefit from state subsidies. Source: Thomas Escritt, The Budapest Sun, September 8, 2005 - Volume XIII, Issue 36 291 10.1.2. Affiliations and organisations of employers: European and national level comparisons The existence and activities of employers’ interest representative associations (organisations) influence the practice of singular or multi-employers’ bargaining and, consequently, the coverage rate of collective agreements. The organisational building up of employers’ associations varies across the countries participating in the Leonardo Project. In relation to the employers’ organisations, it is worth noting the dual structure of these organisations. The single structure operating at cross-industry level exists in Belgium, France, Slovakia, Spain and in the UK. Unlike the previously mentioned countries, Germany has employer organisations with a division of tasks and responsibilities – at the national level – between collective interest representation (i.e. partners in collective bargaining) and trade interests (i.e. chamber of trade and commerce, etc.)37. In addition to the process of mergers of trade unions briefly outlined earlier, in the case of employers’ interest representative organisations there is a new trend towards the integration of Human Resource Management, social policy, and labour relations into general business services. However, the organisation of ‘le Patronat’ (employers’ organisations) had actually never separated these functions in such countries as Belgium, France and Spain. The most radical restructuring process took place in the post-socialist economies during the 1990s following the collapse of state-socialist ‘regimes’. In the aftermath of privatisation, in relation to the deconstruction-decentralisation of the former mono-system of employers’ organisations, a proliferation of employers’ organisations have taken place.38 As a result of this process, there are three employers’ organisations in Poland and six or more in Hungary. Among various problems related to the role of business and employers’ associations 37 Note: in some regions, for instance in Bavaria, the two structures have been integrated. In this context, we should mention that rationalisation processes have been identified at the levels below the peak associations. This process includes on one hand mergers of employers’ organisations and trade interests, and on the other hand integration of employers’ associations representing neighbouring sectors (e.g. a notable number of mergers at the levels below peak associations were reported in the UK). Source: Industrial Relations in Europe 2004: 26. 38 In relation to the membership of employers’ organisations, we would like to note the following: not counting countries where the membership of employers’ organisation is obligatory by law, the average organisation rate is 60%. Though, this average hides significant differences across countries participating in the Leonardo Project. For example, extremely high organisation rates (70% or more) were found in Belgium, France and Spain. A below average rate (40%) characterises the British employers’ organisations. In some countries no data were available (e.g. Hungary, Poland). 292 in the New Member States, we would like to stress the underdevelopment of sector level bargaining: “This is due to the fact that in most of these countries sectoral employers’ organisations are either weak and lack the necessary resources to participate, or are denied the authority to conclude sectoral agreements on behalf of their members, as is often the case for instance in Hungary and in Poland.”39 However, in Hungary, to overcome the lack of sector level social dialogue, an EU-funded (PHARE, 2001-2004) project was launched aimed at creating an autonomous sector (branch) level institution of social dialogue. This new institution within the Hungarian LRS would have a role in supporting sector level consultations among the social actors, increasing the number of sector level collective agreements.40 Evaluating the representation of employers’ interests at EU level, the ‘Union des Industries de la Communauté Européenne’ (UNICE – since 1987 this organisation fulfils the role of an ‘Industrial and Employers’ Association’) covers almost all the main national crossindustry confederations of competitive (private) sector employers. In addition to the EU-15 countries, the majority of the NMS are also represented in this organisation (e.g. Hungary, Poland and Slovakia). Continuing the distinctions we have made between employers’ organisations and trade associations, the UNICE acts as both types of organisation. In other words, it is engaged in social dialogue and negotiations with the European Trade Union Confederation (ETUC) and as a trade association promoting its members’ interests in influencing EU decision-makers on great variety of issues (e.g. see the debate on the Chinese textile quota in the European Union in August-September 2005). Reviewing the situation of European level representation of employers’ organisations in the SME sector, it is important to stress the following characteristics. There is a separate European-level institution representing the particular interests of the SME sector: the European Association of Craft and Small and Medium-sized Enterprises (UEAPME). This European-level body representing SMEs has 77 national member organisations in EU-15 countries. Of the NMS only Hungary is admitted as a full member. All other NMS have only observer status. (See in details Table 10.4.) 39 40 Source: Industrial relations in Europe, 2004. p.27. Foglalkoztatáspolitikai és Munkaügyi Minisztérium (Ministry for Employment Policy and Labour) 2004: 5. 293 Table 10.4 Europe’s business and employers’ association affiliation, organisation rates and participation in social dialogue Participation in CEEP (1) Member Affiliates Organisation social dialogue Nº UEAPME UNICE Nº (2) rate (3) member? Bipartite Tripartite UNIZO, Belgium 1 VBOFEB 33 72 Y Y UCM, CC, PME- Y(4) SDI, KAN APCM, France 1 MEDEF 87 74 N Y UPA, Y CGPME ZDHGermany 2 BDA, BDI 54 63 N Y BFD, BDS- Y DgeV CEPYME, Spain 1 CEOE 148 72 Y Y PIME, PIMEC Y SEFES Hungary 4 Poland 2 Slovakia 1 UK 1 (CEHIC) KPP, (PKPP) AZZR SR CBI 43 .. N Y (IPOSZ) Y .. .. Y Y (ZRP) N 37 65 N Y (SZZ) N 150 40 N (Y) UIC Y NB: (1) General associations, without organisations specialising in representing agriculture, horticulture and fishery; cooperatives; SMEs, financial enterprises, and nationalised firms or local government; public sector, organisations representing public firms or special sectors, such as finance and banking. (2) Only sectoral affiliates or companies, without regional affiliates. (3) Expressed as a percentage of wage and salaried employees working in organised firms. Members with observer status between brackets. (4) Benelux. Sources: Reports and websites of UNICE, CEEP and UEAPME; supplemented with information from F.Traxler, S. Blaschke and B. Kittel (2001), National labour relations in internationalised markets, op.cit., and the Institut des Sciences du Travail of the Université Catholique de Louvain, Representativeness of Social Partners at Sector Level in the EU and Monographes on the Situation of Social Partners in the Candidate Countries (VC/2004/0547) Brussels, December 2003, a research project conducted on behalf of the Employment and Social Affairs DG of the European Commission. Quoted by ‘Industrial Relations in Europe’ 2004: 25. Table 10.4 is an edited version of the original one containing data only for countries involved in the Leonardo Project. 294 10.1.3. Collective bargaining and social dialogue: collective bargaining as case in point This section reviews the key institutions regulating the relations between employers (employers’ organisations) and employees’ interest representative associations (trade unions). In this context, we have to distinguish between the following insitutions: 1. Collective bargaining 2. Consultation 3. Social dialogue. In dealing with these institutions, we intend to focus mainly on the issues of collective bargaining (for example: coverage rate, legal extension of collective agreements, wage bargaining, etc.) and the role of tripartite bodies as a particular form of social dialogue. In the previous section we have already given details of various features of works councils as a key form of consultation; therefore this section does not deal with this form of collective representation. Evaluating the practice of collective bargaining, there are noticeable differences in the conditions and the impacts of collective bargaining both in EU-15 and NMS countries involved in the Leonardo Project. Box 10.3 ILO definition of Collective Agreement ILO Convention No 98 of 1949 defines collective bargaining as ‘voluntary negotiations between employers or employers’ organisations and workers’ organisations, with a view to the regulation of terms and conditions by collective agreements’. Collective bargaining is thus a rulemaking process based on joint decisions between independent organisations. When successful, it results in agreements which specify the collective rules and conditions applying to employment and employment relations in firms, i.e. conditions of work and rules governing the relations between employees and managers. Additionally, agreements usually also define the relationship between the negotiating organisations, for instance with regard to the renewal of agreements, dispute procedures, peace obligations, recognition and facilities. All this has no counterpart in individual bargaining between workers and managers. Source: Industrial Relations in Europe 2004: 29. Prior to the presentation of the coverage rate of collective bargaining both at European and country levels, we have to raise briefly some methodological problems. The collective 295 bargaining coverage rate operationally refers to the number of employees covered by a collective agreement (CA) as a proportion of all wage- and salary-earners employed. At a general level, the collective bargaining measures the “… extent to which the terms of employment in an economy are regulated by collective agreement.” (Industrial Relations in Europe 2004: 30.) It is a widely accepted view among labour relations experts that the bargaining coverage rate indicates the real bargaining strengths of the trade unions concerning employment and working conditions (the union density rate reflects only the potential bargaining power of organised employees). There are several important factors influencing the collective bargaining coverage rate and its measurement (see in detail these methodological problems, in Industrial Relations in Europe 2004: 30). Table 10.5 illustrates the national (aggregate) rates of collective bargaining coverage, the employers’ organisations and union density. Table 10.5 Collective bargaining coverage, employers’ organisations and union density 1-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80 81-90 91-100 Belgium France U U Germany U Hungary U Poland U E Cov E E Cov Cov Cov, E Slovakia UK Cov Cov, U Spain E U U Cov Cov, E NB: Cov = bargaining coverage rate; E = employer organisation rate (private sector); U = Union density rate. Quoted by ‘Industrial Relations in Europe’ 2004: 31. Table 10.5 is an edited version of the original one containing data only for countries involved in the Leonardo Project. 296 When comparing the collective bargaining coverage rates with the union density rates, we identified patterns: 1. The collective bargaining coverage rate is not only more stable but at least twice as high as the union density rate. This difference draws attention to the importance of a careful interpretation of the union density rate in relation to the strengths and mobilisation capacity of trade unions. 2. Comparing the coverage rate of the EU-15 and NMS countries we found a striking gap: in the EU-15 countries – in spite of their massive variation from 100% (France) to 36% (the UK) – the aggregated average rate is quite high (the weighted average rate for EU-15 countries is 78%). In the case of NMSs – with the exception of Slovenia (100%) – a decline in collective bargaining coverage has been identified during the transformation from the early 1990s to today. For example, “a recent statistical study of the Ministry of Employment and Labour in Hungary reported a further 5-point drop in the coverage rate from 45 to 40% between 2001 and 2002 (unadjusted rates). According to the study, this suggests that private-sector employers may be withdrawing from wage negotiations and that the current company bargaining structure provides no stable framework”. (Industrial Relations in Europe, 2004, p. 32.)41 3. In relation to the lower collective bargaining coverage rate in the NMS countries, we should note that the declining coverage rate was especially strong in the so-called post-socialist economies. This decline was particularly deep in comparison with the former 100% coverage rate of the state-socialist firms based on the obligatory membership of both trade unions and chambers of commerce, trade and industry. 41 It is necessary to mention that in many cases employees are coping with the problem of the delays in payment and underpayment, even where collective agreements exist. In Poland, for example, we have found only one government survey. Two thirds of audited companies were in breach of contract, including both small and large sized companies (Industrial Relations in Europe, 2004, p. 32.) 297 10.1.3.1 The role of extension in collective bargaining It is not unusual for employers to voluntarily extend negotiating agreements to both unionised and non-union workers. This non-discriminatory extension of collective agreements to employees working in the same firms is recommended as a ‘best practice’ by the ILO Recommendation N°91 of 1951. The following box describes the legal or administrative regulations concerning the extension of negotiated agreements to both union and non-union members. Box 10.4 ILO Recommendation on the Extension of Collective Agreements (1) Where appropriate, having regard to established collective bargaining practice, measures, to be determined by national laws or regulations and suited to the conditions of each country, should be taken to extend the application of all or certain stipulations of a collective agreement to all the employers and workers included within the industrial and territorial scope of the agreement. (2) National laws or regulations may make the extension of a collective agreement subject to the following, among other, conditions; (a) that the collective agreement already covers a number of the employers and workers concerned which is, in the opinion of the competent authority, sufficiently representative; (b) that, as a general rule, the request for extension of the agreement shall be made by one or more organisations of workers or employers who are parties to the agreement; (c) that, prior to the extension of the agreement, the employers and workers to whom the agreement would be made applicable by its extension should be given an opportunity to submit their observations. Source: http://www.ilo.org/ilolex/english/recdisp1.htm There are great variations in the procedures related to the extension of collective agreements. Public authorities, such as Ministries of Labour, play a decisive role in initiating the extension in France, in Spain and to some extent in Slovakia. “Several countries have established minimum requirements for extension, most commonly minimum rates for coverage of the relevant agreement prior to extension” (Industrial Relations in Europe 2004:34) – this practice is used for example in Germany, Hungary and Spain. Table 10.6 summarises the various procedures related to the legal and administrative regulation of the extension of collective agreements. 298 Table 10.6 Legal or administrative extension of collective agreements Extension is automatic if agreements are signed by all parties in Joint Industry Belgium Councils or in the National Labour Council. If not, the Ministry can extend multiemployer agreements by royal decree following application from one or more bargaining parties. At the request of one or more of the bargaining parties, addressed to the National France Commission on Collective Bargaining, the Minister can extend agreements to entire sectors and/or enlarge agreements to different geographical regions or other economic sectors. On the application of one or more of the bargaining parties and approved by a special committee for extensions, and if more than 50 % of the workforce is Germany already covered, the Ministry can extend agreements to the entire sector. Since 1998, and only in the construction industry, the Ministry can extend minimum wage provisions on its own initiative. Extension is automatic throughout the agreement’s domain if signed by a Spain majority of the representatives of each party to the agreement. Upon request by unions and/or employers, the Ministry can enlarge the agreement in cases where no bargaining exists. On application of one or more of the bargaining parties and after consultation Hungary with the subcommittee of the National Interest Reconciliation Committee, the Ministry can extend agreements to the entire sector. Applicants must provide proof of their representativity in the sector concerned. Poland The Ministry can extend multi-employer agreements to cover unaffiliated employers in a particular sector, if considered ‘a vital social interest’. On the application of one or more of the bargaining parties and recommended by Slovakia a special tripartite committee for extension, the Ministry can extend agreements to employers with similar business activities and economic and social conditions. UK No practice of extension of private-sector wage agreements. All extension provisions were abolished in the 1980s. Source: F.Traxler and M. Behrens (2002), ‘Collective bargaining coverage and extension procedures’; EIRO - Eironline; OECD (2004),‘Wagesetting institutions’, in Employment outlook, Paris, 17. Quoted in ‘Industrial Relations in Europe’ 2004: 33. Table 10.6 is an edited version of the original one containing data only for countries involved in the Leonardo Project. 299 A 2002 EIRO study provides a general view on the practice of the extension of collective agreements. The key lessons of this survey should be summarised in the following way: high stability and continuity of extension provisions characterise the EU-15 and some of the NMS. Before presenting interesting cases covering some of the countries participating in the Leonardo Project, we should point out that the last few years have been characterised by intensified debates on the extension of collective bargaining (e.g. France, Germany, Hungary and Poland). In the following brackets, we would like to illustrate both the procedural and substantive dimensions of these debates: Box 10.5 Common guiding principle of employers: more possibilities for optouts (‘hardship clausal’) France and Germany In France, in the context of several initiatives to reform the existing collective bargaining system and make it more autonomous and representative, employers have proposed to create more possibilities for optouts, with the possibility of offering terms and conditions of employment below agreed, and in some cases, legally established minima. This issue has also emerged in other Member States. In the context of the Agenda 2010 labour market reform programme of the German Government, the issue has arisen whether sectoral agreements should legally be required to contain ‘opening’, ‘hardship’ or ‘inability to pay’ clauses. Unions, both in France and Germany, are strongly opposed. At present, the reform project of the French employers confederation, MEDEF, seems stalled and in Germany the issue has been left to the social partners. Poland In Poland, however, after months of debate, Parliament responded to employers’ wishes and adopted a revised labour code introducing a far-reaching statutory ‘hardship’ clause. Accordingly, the signatory parties can agree to suspend a collective agreement for up to three years, if a company faces financial problems. This change presupposes the existence of worker representatives who can sign the suspension, but that there is no statutory workplace representation in Poland and there are no representatives in most firms. Spain In Spain, the previous government had wanted to reform collective bargaining and scrap the principle of ‘ultra-activity’ (ultraactividad) which means that a collective agreement remains valid after its expiry, if it has not been renewed. If the end of an agreement would restore the status quo ante, employers would have less reason to speedily negotiate a new agreement. In the face of strong trade union opposition, the Spanish employers confederation (CEOE) backed off and signed in 2002 an agreement with the trade unions in which the principle of continued application of agreements was retained. Source: ‘Industrial Relations in Europe’ 2004: 34-35 300 10.1.3.2 Changing forms of coordination in the bargaining process: the case of wage bargaining From the 1990s, the pattern of decentralisation became the mainstream feature of industrial relations. Under the pressure of global competition, the restructuring process of companies on a national, European or global level is further driven by the utilisation of fast changes in the global value chain. European integration speeded up in the last year (1st May 2004), in particular making it possible for companies to re-orientate their activities directly at a supranational market. Costs can be cut by selecting the most favourable locations using such enablers as ICT (e.g. through outsourcing or delocalisation of generic business functions). Companies are focusing on their core activities and seeking to outsource others. Cooperation between small and medium-sized companies can be facilitated both by technological and social innovations. These are tools to improve both employment and organisational flexibility. Unfortunately, in the flexibility debate relatively little attention was paid to the role of wage bargaining.42 However, wage issues had and continue to have a central importance in the debates and wage-related conflicts often occurring in relation to employers’ and employees’ everyday working practices.43 In the last quarter of the century, in many countries bargaining on working time reduction followed the trend of decentralisation. Beside the working time reduction, wage negotiations are shifting into the focus of decentralisation of collective bargaining. The next quotation illustrates well the underlying economic, technological and organisational drivers/enablers favouring the decentralisation of labour relations: “(…) internationalisation, technological and organisational change, multi-tasking, teamwork and client-related work processes have made standardised solutions, negotiated for entire sectors, less feasible and efficient (…) it has become more important for internationally competing firms to have the freedom to react speedily to wage competition from foreign firms. The introduction of performance related pay, and payment by results, has also supported the demand for company level bargaining.” (Industrial Relations in Europe 2004:36-37) 42 The works representing the exceptions are the followings: Crouch, C. J. – Traxler, F. (eds.) (1995), Lindbeck, A. and Snower, D. J. (2001), Yamamura, K. and Streeck, W. (eds.) (2003). 43 See for example the table in Annex V. 3 presenting the continuing key importance of wage bargaining in labour related disputes between employers and employees at firm level. 301 Table 10.8 reviewing the levels and duration of collective bargaining in the last survey (2003) indicates that sector or branch level collective bargaining together with firm level bargaining dominate in nearly half of the countries of Europe. The so-called ‘multi-employer collective bargaining’ at sector level still prevails the wage-setting in the EU-15 countries. There are big differences concerning the importance of various bargaining levels within the national bargaining structures. In the EU-15 countries involved in the Leonardo Project, cross-industry level wage bargaining was found in Belgium and company level bargaining was dominant in France and in the UK. As concerns the UK, we should note that this is the only country from among the EU-15 countries where almost all bargaining takes place at firm level. Similarly to the British case, in the new Member States, company level bargaining dominates, with the exception of Slovakia. (See in details the Table 10.7.) Table 10.7 Levels of wage bargaining and duration of collective agreements, 2003 Belgium National Sector Company *** ** * Duration of contracts (year) 2 * *** 2? *** * 1-2 France Germany Spain * ** ** 2-3 Hungary * * *** 2 * *** Variable ** ** 2 *** Variable Poland Slovakia * UK NB: *** = principle or dominant bargaining level; ** = important but not dominant level; * = existing level of bargaining. Sources: Adapted from EIRO publications. Quoted by ‘Industrial Relations in Europe’ 2004: 39. Table 10.7 is an edited version of the original one containing data only for countries involved in the Leonardo Project. Beside the various forms of the decentralisation of wage bargaining, there are other tools of wage regulation which may improve the flexibility of employment and knowledge use. Various forms of coordination may improve flexibility of the labour relation system: “Coordination based on shared understanding and mutual trust may be more important than centralisation of wage-setting. This is perhaps the strongest lesson from the experience of social pacts (many of which were fully unexpected and negotiated in rather fragmented and decentralised wage-setting structures). A shared understanding of the economic and social context, and of key mechanisms driving growth, productivity and employment, greatly 302 increases the probability of wage-bargaining being conducted in a cooperative way, in which each party has an eye on their own long-term self-interest and the common good, and not only to their short-term interest or purely sectional concerns.” (Industrial Relations in Europe 2004:44) Evaluating the types of coordination, we may use the following scale. One extreme of the scale represents the ‘explicit’ coordination. However, this type of coordination covers various forms: firstly, coordination exists between peak organisations of either trade unions or employers materialised in agreements at national or sectoral level (i.e. bipartite interest concertation). Secondly, explicit coordination may develop in cases when social partners agree to behave according to commonly accepted rules with or without government participation (i.e. tripartite interest concertation). On the middle of the scale of coordination of wage bargaining are located various forms of ‘implicit’ coordination. The strongest form of this type of coordination is based on the norm or trend-setting role of a leading trade union or employers’ group dominating one sector at national or regional level. In other cases (which represent the weaker versions of ‘implicit’ coordination), social partners intend to inform each other of their ambitions for the wage-setting. When social partners rely on this form of coordination, they do not wish either to set a clear guideline or to reach agreement on wage related issues. The fifth type equals no coordination. Table 10.8 illustrates the location of the countries participating in the Leonardo project on the scale of wage-bargaining coordination. 303 Table 10.8 Coordination of wage bargaining Country Belgium Types of coordination Explicit coordination in National Labour Council, little sectoral 4 coordination France Irregular implicit coordination through pattern-setting in the public sector and nationalised industries Germany 1.5 Implicit coordination through comprehensive sectoral bargaining and pattern-setting Spain 3 Some explicit coordination between confederations of unions and employers in recent years and weak pattern-setting in 3 sectoral bargaining Hungary Some national coordination through the tripartite body, no sectoral coordination 2 Poland No national or sectoral coordination 1 Slovakia No national coordination since 2000, some sectoral coordination 2 UK No national or sectoral coordination 1 NB: 5 = Explicit coordination between and within the peak association of unions and employers, through agreements at the national and sectoral level; 4 = Explicit coordination between peak federations through agreements at national level only, or implicit coordination in confederations (unions or employers) at the national and sectoral level; 3 = Implicit coordination through synchronisation of sectoral bargaining and patternsetting; 2 = Some coordination through supervision and weak, irregular or incomplete pattern-setting; 1= No coordination at the national or sectoral level. Weighted with coverage rate. Quoted by ‘Industrial Relations in Europe’ 2004: 45. Table 10.8 is an edited version of the original one containing data only for countries involved in the Leonardo Project. The findings of Table 10.8 draw attention to the following three groups of countries in relation to wage-bargaining coordination. Only Belgium maintained or reintroduced some forms of explicit coordination at the national level. In Germany and Spain – where central agreements have set guidelines for wage conduct since 2001 – the implicit coordination characterises the relations between social partners. Pattern setting practice exists in Germany and implicit coordination characterises the French wage-bargaining coordination. Finally, in the UK, similarly to Poland, both national and sectoral level coordination are missing. It is worth noting that: “The tradition of national wage agreements, existing in Slovakia, faltered in the late 1990s and the last such agreement was concluded in 2000. Attempts to reach agreement in Poland stalled in 2003. In Hungary, however, there have been 304 fresh initiatives. Usually the legal status of a national agreement is a non-binding recommendation to lower level bargainers, but there is little coordination, within or between confederations, or in sectors, to put pressure behind such recommendations or monitor their follow-up.” (Industrial Relations in Europe 2004:46) The review of the various coordination forms of wage bargaining calls attention to the active role of national governments in influencing the outcomes of this bargaining. Evaluating the degree of government intervention in wage bargaining, we used a 5-point scale measurement (Industrial relations in Europe, 2005, p.52.).44 Assessing the degree of government intervention in wage bargaining in the Leonardo countries, the results show considerable variations. The highest scores were reached in Belgium (4.1) and in France (3.1), followed by Hungary (3.0). The lowest level of government intervention was registered in such countries as the UK (1.2), Germany (1.9) and Spain (1.9). The scores on government intervention occupy the middle position in Poland (2.5) and in Slovakia (2.5). Due to the important regulatory role of statutory minimum wages45, it is important to know which countries have such a practice. All EU-15 countries involved in the Leonardo project now have a minimum wage. In Belgium, the minimum wage is set by national level collective agreements but in the other countries (France, Spain, UK), the minimum wage is regulated by law. Similarly to the EU-15 countries, a statutory minimum wage was adopted in all new Member States (Hungary, Poland, Slovakia). 44 The five-point scale proposed by the report is as follows: 5 = government imposes private sector wage settlements or suspends bargaining (involuntary wage freeze); 4 = government participates directly in private sector wage-bargaining and provides norms or ceilings, or tax-based compensation to achieve particular outcomes (social pacts); 3 = government determines wage bargaining outcomes indirectly through minimum wage-setting, wage-setting in the public sector, or through threats of sanction (for instance, withholding extension or recognition); 2 = government sets a minimum wage and provides a institutional framework for national or sectoral collective bargaining (legal protection of agreements, extension), consultation or dialogue (recognition and consultation). (1.5 if only one of these applies); 1 = no role of government in wage-setting. (Industrial relations in Europe 2004: 50.) 45 ‘The (statutory) national minimum wage can also be seen as a form of coordination, since it functions as a reference point for the whole wage system.’ (Industrial relations in Europe 2004:51.) 305 10.1.4. National level concertation and consultation institutions: a brief overview The unions’ and employers’ national level representative bodies dealing with consultation may take the form of bipartite, tripartite or a wider membership. As concerns their function, they may have the following roles: 1. Advisory role 2. Consultative or negotiating role 3. Standard setting function In relation to the various roles of these consultation bodies, we must emphasise the particular situation relating to tripartite consultation in the post-socialist countries participating in the Leonardo project. Without exception, in theses economies the tripartite consultation and representation became institutionalised either on the eve or in the aftermath of the democratisation process. For example, Hungary’s OÉT – National Council of Reconciliation Interests – was established in 1987. In the case of Poland, the national forum for social dialogue, the ‘Tripartite Commission for Social and Economic Issues’, was established in 1994. In Slovakia, the tripartite dialogue between the social partners (the state, trade unions and employers’ associations) has been operating for more than a decade. In the EU-15 countries the presence of the national bodies for consultation and representation is general. In the majority of cases, participation in such institutions is practiced by national peak associations of both trade unions and employers’ organisations.46 These statutory bodies which could be bipartite, tripartite etc., deal with general issues (Belgium, Hungary) or specific issues such as social security administration (e.g. France, Germany) or with the application of labour law and the extension of collective agreements (as is the case in Germany). The next table provides a list of tripartite bodies in the Leonardo countries. 46 Note: trade union officers and employer representatives in the UK are appointed not as official representatives of their associations, but as ‘competent individuals’. (Industrial relations in Europe 2004: 53.) 306 Table 10.9 Participation of unions and employers in tripartite bodies Belgium France Germany Spain Tripartite bodies National Labour Council (CNT/NAR); various bodies at sectoral and regional level National Commission on Collective Bargaining; Unemployment insurance fund (UNEDIC); various social security fund-holding bodies Parity committee for extension of collective agreements; social security administrative boards; labour courts and labour market board Economic and Social Council (CES); National Institute of Employment (INEM); State Commission for Continuing Training (CEFC) Hungary National Council of Reconciliation Interests (OÉT) Poland Commission for Social and Economic Issues Slovakia UK Council for Economic and Social Concertation (RHSD); Agreement Extension Committee Participation of individual representatives in Low Pay Commission (LPC), Learning and Skills Council (LSC) and Health and Safety Executive (HSE) Source: Database of the Institut des Sciences du Travail of the Université Catholique de Louvain (1997–2003) on behalf of the Employment and Social Affairs DG of the European Commission. Quoted by ‘Industrial Relations in Europe’ 2004: 54. Table 10.9 is an edited version of the original one containing data only for countries involved in the Leonardo Project. 307 10.1.5. A highly sensitive feature of labour relations: industrial action The number of strikes, lock-outs, sabotage, etc. as various forms of industrial action is one of the most high-profile characteristics of industrial relations. Beside the very intensive media coverage or public attention, the intensity of the industrial action – measured by working days lost, number of employees involved, number of industrial disputes, etc. – is an important indicator of whether or not labour relations systems are functioning. The intensity of industrial action in itself does not reflect automatically a malfunctioning system, indeed according to other features of employment relations it may even reflect a well-functioning system. For example, in the later part of this section, we will present the surprisingly low level of industrial action measured by working day lost by strikes per 1,000 employees in Germany (4.0) and in Poland (2.1). Despite the low level of this indicator, the explanatory factors are rather different. In the first case (Germany), the level can be attributed to the regulated nature of the coordinated market economy, while in Poland it could be a consequence of two interrelated factors. On the one hand the deterioration of the employees’ labour market position (a double-digit unemployment level), and on the other hand the radically weakened positions of trade unions. The highest rate of working days lost by industrial action per 1,000 employees was registered in Spain (219.7), followed by Hungary (60.2), France (40.5) and the UK (27.5). (See details in Figure 10.1 and Table 10.10.) 308 Figure 10.1 Working days lost through industrial action per 1,000 employees in countries participating in the Leonardo project Spain 220 60 Hungary France 41 UK 28 Germany 4 Poland 2 0 50 100 150 Working days lost 200 250 Source: EIRO, 2005:9. Table 10.10 Working days lost through industrial action Country Belgium 2000 n. d. 2001 n. d. 2002 17.6 2003 n. d. 2004* n. d. France 54.0 45.0 32.0 31.0 n. d. Germany 0.3 0.8 9.6 5.1 1.6 Spain 292.5 151.0 377.1 58.1 35.6 UK 20.0 20.0 51.0 19.0 34.0 Hungary 236.0 4.0 0.4 0.3 3.0 7.4 0.4 0 0.7 n. d. Poland * In some cases, extrapolations from partial figures only - see notes. Source: EIRO 2005:7 Table 10.10 highlights the following notable points: 1. The very low level of industrial action – even a complete absence in some years – in some of New Member States (Hungary, with the exception of the year 2000, and Poland) and in such EU-15 countries as Germany. 309 2. Very different patterns were registered in the broadly comparable (in size terms) ‘big four’ old European States: France, Germany, Spain and the UK. Spain shows a considerably higher level of industrial action than France, the UK and Germany, although Spain appears to have experienced a rapid decline in working days lost by strikes from 2002 to 2003 and the fall continues. 3. The lack of any consistent trend in the majority of countries characterised by figures often rising and falling from year to year. Another important characteristic of industrial action is that it does not spread evenly through the various sectors of the economy. Reviewing the three sectors most affected by industrial action (from 2000-2004) we get the following picture. The sectors most affected by industrial action were ‘transport and communication’ (with railways often playing a leading role) and ‘manufacturing’ (with metal working playing a prominent role). The ‘public sector’ in a broad sense (especially health care and social work, and education) follows closely the two first sectors. It is interesting to note that in Spain the ‘construction industry’ plays a major role in industrial action following the key role of this sector in the Spanish economy. According to international experiences, private sector services are rarely involved in the top three sectors in the majority of countries. In Germany too, the ‘commerce-retail’ sector did not figure among the sectors most affected by industrial action. Unfortunately, the statistical data on industrial action do not always allow comparison between private and public sectors (in terms of ownership). Despite this methodological shortcoming, the share of industrial action by ownership varies considerably in the countries observed. Countries where a relatively high proportion of the ‘most strike-prone industries’ are in the public sector include France, Hungary and the UK. Another group of countries has the most strike-affected industries in the private sector; this group includes Germany and Spain. Poland and Slovakia present a mixed-pattern of industrial action (i.e. it is not possible to clearly identify either a private or public ‘dominance’ in industrial action). Evaluating the types of sectors dominating industrial action in a given year, we found the following syndrome. A single sector accounted for half or more of all working days lost in: Belgium in 2002 (manufacturing); France in 2000-2001 (the civil service); Germany 2001 and 2003 (manufacturing); Hungary in 2001 (non-commercial services). (See in detail Table 10.11.) 310 Table 10.11 Patterns of industrial action in the countries participating in the Leonardo Project (2000-2004) Country Patterns of industrial action Belgium Mixed France Germany Spain Public sector Manufacturing/private sector Mixed UK Public sector Hungary Public sector Poland Mixed Slovakia Mixed Sectors most affected by industrial action Manufacturing + Transport + Business Service Civil Service + Transport Car Industry (especially in the year of 2000, 2003 and 2004) Manufacturing/Construction and Broad Public Sector (Transport + Public Administration + Medical Care) Public Administration + Health/Social Care + Education + Transport Broad Public Sector (Health Care + Education + Transport) Broad Public Sector (Health Care + Public Transport + Railways) and Steel and Coal Mining Industries Manufacturing and Transport (Railways and Public Transport Source: EIRO 2005: 11-16, Table 10.11 is an edited version only containing data for countries participating in the Leonardo Project. Finally, it is necessary to identify the main causes of industrial action. Evaluating the three main reasons for industrial action in the countries participating in the Leonardo project (2000-2004), unsurprisingly, the number one reason for industrial action is unquestionably pay. It features among the leading issues in all countries, but especially in Spain. Pay is consistently the leading single issue in industrial action in France, in Hungary, in Poland and in the UK. Employment is the next most important cause for industrial action in Slovakia which could be attributed to the extremely high (double-digit) level of unemployment. In the context of unemployment, we may note that dismissals are prominent in the UK, and redundancies and job losses are the main source of industrial conflicts in France, Hungary and Poland. Plant closures and company restructuring, which are important reasons for industrial action in Hungary, probably also fall under the broad heading ‘employment’. The next most common reasons are broadly political issues concerned with generic or specific government policies (e.g. social security, labour law reforms, privatisations and sector restructuring), these being the main reasons for such action both in Slovakia and in Hungary. Political issues are 311 often the source of industrial action in Spain. Working time and working conditions are the least important factors of industrial action in France and in the UK. Table 10.13 provides a general overview of reasons for industrial action by country. In relation with the industrial actions we may find differences not only between the OMS and the NMS but within the group of countries participating in the Leonardo project. Firstly, comparing OMS and NMS, the, the industrial actions are rather weak in he later group of countries. Within the NMS, it is interesting to note the extremely low rate of strikes in Poland between 2000 and 2003. With the exception of 2000, the same is true for Hungary as well. However, at the beginning of the 1990’s the industrial actions in Poland were much more frequent compared to Hungary. Within the former EU-15 the highest intensity of industrial actions were registered in Spain, France and in the UK. 312 Table 10.12 Main causes of industrial action in the countries participating in the Leonardo project WEIGHT Country Belgium Effective number of confederations 3 1 2 n. d. n. d. 2000 Pay (33%) Working time (29%) 2001 Pay (37%) Job losses (21%) 2002 Pay (39%) Job losses (29%) 2003 Pay (37%) Job losses (27%) n. d. Issue not strictly linked to employment relationship (24%) 2003 n. d. Not arising from collective bargaining (57%) Not arising from collective bargaining (69%) Issue not strictly linked to employment relationship (88%) Arising from collective bargaining (63%) 2004* Arising from collective bargaining (87%) Not arising from collective bargaining (12%) 2000 Pay (77%) Redundancy (11%) 2001 Working conditions and supervision (33%) Pay (27%) Redundancy (17%) 2002 Pay (89%) Working conditions and supervision (8%) Redundancy (1%) 2003 Pay (84%) Working time (13%) 2004 2000 2001 2002 2003 2004 2003 2004 2001 Pay (84%) Pay Pay Pay Pay Pay Wage arrears Wage arrears Pay 2002 Labour law reforms 2003 2004 Rail restructuring Transport subsidies Redundancy (12%) Plant closures Plant closures Privatisation Plant closures Privatisation Job losses Privatisation Employment Government social policy and budget Overall government policy Pay Year France Germany 2000 2001 Spain 2002 UK Hungary Poland Slovakia n. d. Working conditions (15%) Working time (15%) Working conditions (21%) Working conditions (20%) n. d. Arising from collective bargaining (19%) Arising from collective bargaining (31%) - Arising from collective bargaining (6%) Not arising from collective bargaining (5%) Not arising from collective bargaining (37%) - *First 8 months Source: EIRO 2005 313 Issue not strictly linked to employment relationship (2%) Staffing and work allocation (5%) Staffing and work allocation (1%) Working time (2%) Plant closures Job losses Job losses - 10.2 Actors and institutions in the SME-sector: an international comparison at European and country level The previous sections gave a general overview of the social actors and institutions (trade unions and employers’ associations, collective bargaining – with a special focus on wage bargaining, employees’ representation and participation, tripartite consultation and concertation bodies, etc.) which may play a benchmarking role for SMEs in relation to labour relation standards. We are aware that it is not possible to copy in a mechanical way actors and institutions of labour relations functioning in medium- and large-scale firms, therefore we suggest to use the so-called ‘intelligent or reflexive benchmarking’ instead of a mechanical version of it.47 The other important issue reviewed in the previous section was related to the similar and distinctive characteristics of the labour relations system between the EU-15 countries and the new Member States involved in the Leonardo Project. The analysis of the importance and dynamism of the SME sector has frequently highlighted their significant contribution to job creation. For example, the second chapter indicated that both at the EU- and individual country-level SMEs generate at least two thirds of employment. The factors explaining the employment generating capacity of SMEs are the following: • The increasing share of the ‘service sector’ within the economy, in which SMEs are dominant in comparison with the industrial sector. • The tendency for ‘de-mergers’ of large firms, which speeds up the outsourcing of noncore activities, and means a variety of different forms of organisation disagregation becomes increasingly common; this process results in a shift in the importance of the SME sector. 47 “Reflexive benchmarking or intelligent benchmarking as it is also called is less about deciding ‘what is best’ or ‘what universal truth’ can be derived from comparison. The identification of best practice is not a primary goal of reflexive benchmarking; instead it has to do with getting to know more about various institutional solutions in different economic structures. Particularly, in a situation of fundamental transformation processes, mechanistic benchmarking is hardly possible, as institutions are becoming increasingly fragile. The aim of reflexive benchmarking is to be able to gain a better understanding of one’s own solutions, their strengths and weaknesses, when seen in the light of what others do, and what options they see. Such an understanding can cause policy-makers to assess institutional solutions of their own system much more critically and may help them to deliberately imagine and act on different strategies.” Schienstock. 2004: 18. 314 • SMEs are predominant in certain new economic sectors such as new media, software development, etc. • The dynamism of ‘industrial clusters’ or ‘industrial districts’ or ‘growth poles’ representing old and new forms of network type cooperation characterising both the Old and the New Economy. In this type of cooperation, SMEs are playing a key role. This is not at all a new phenomenon. “The developing entrepreneurship pillar of the Commission’s 1999 Employment Guidelines states that: «The development of new enterprises, and the growth of SMEs, is essential for job creation. This process must be promoted by encouraging greater entrepreneurial awareness across society, by providing a clear, stable and predictable set of rules (…) The Member States should also reduce and simplify the administrative and tax burdens on SMEs.»”48 Despite the intensive interest regarding SMEs, the quality of our knowledge about labour relations within this sector seems to be generally low. The aim of this section is to identify some characteristics and recent developments in the labour relation practices of SMEs, with a special focus on collective bargaining, relationships between employers and employees and employees’ participation. The issues investigated include • Collective bargaining coverage rate in SMEs. • Employees’ direct representative organisations (e.g. works councils). • Employers’ and trade unions’ attitudes towards labour relations institutions: individualisation and informality of employer-employee relationships. 10.2.1 Collective bargaining: coverage rate and procedures The national system of labour relations reviewed in the previous sections is an important factor in shaping the position of SMEs with regard to bargaining coverage. As might be expected the coverage rate of collective bargaining in the SME sector is higher in those countries participating in the Leonardo project which, despite the recent tendencies towards decentralisation, still have a more centralised bargaining structure, like France, 48 Source: EIRO 1999: 1. 315 Germany and Spain. In these countries collective agreements signed at national or sectoral level tend to be applied in small enterprises as well as in larger ones, because such agreements may be extended to become binding on all companies in a sector, whether members of the signatory organisation or not, and regardless of size (e.g. in France). In Spain, SMEs are covered by collective agreements in the same way as other companies, since sectoral agreements are applicable to all companies and workers in an industry and not only to members of the signatory organisations (however, labour relations experts and trade unions doubt whether sectoral agreements are actually implemented in the majority of small firms). Following the logic of the interdependency of the centralised or decentralised character of the national labour relation system and the bargaining coverage rate in SMEs, it is not surprising that the collective bargaining coverage rate in SMEs is extremely low in the UK. In this country the labour relation system is voluntaristic or deregulated. When we want to quantify the bargaining coverage rate in the SME sector, only a limited amount of data is available and therefore these are scarcely comparable. This is true in the case of our project too. In spite of these methodological difficulties, we may identify the following common patterns. There is a direct relationship between the company size and collective bargaining coverage rate. As the size of the companies increases, so does the bargaining coverage rate. In the smaller firms, and especially in those with fewer than 20 employees, collective agreements are the exception. The ‘size-category effect’ is valid in the Hungarian case too; for an example, see the following table. Table 10. 13 Collective bargaining by company size (1998) Size categories of firms (number of employees) 5–20 persons1 Share of companies with collective agreements 0.1% 20–49 persons 1.1% 50–299 persons 11.7% 300–499 persons 46.4% 500–999 persons 67.3% 1000 and more 75.4% Source: Neumann 2002: 6 1 Data on collective bargaining is often not available in the case of firms employing less than four persons. 316 10.2.2 Collective representation: the case of works councils As far as the establishment of works councils is concerned, in all European countries – with the exception of Sweden – there is a minimum workforce-size threshold for the creation of this institution of participation. In the Leonardo Project countries, the lowest threshold for works councils’ establishment is in Germany, with 5 employees; in France, Hungary and Spain it is 50 and in Belgium 100. In UK there is no general or statutory system of information and consultation. Beside the ‘threshold’ the other essential feature of works councils is the following: whether these institutions of employees’ participation are established automatically in all establishments satisfying the threshold criteria or must be triggered (or initiated) by the social actors of labour relations (e.g. employees, trade unions or employers). The establishment process is basically automatic in Belgium and France but in the majority of the countries must be initiated by employees/trade unions; e.g. as in Hungary, Germany, Poland and Spain. In spite of the fact that in the majority of the countries involved in the Leonardo Project, the threshold is 5, 50 or 100 employees, works councils are important participatory forums mainly for employees in the large firms (LSE). Even though the law provides the basis for works councils in such countries as Germany, France, Hungary and Spain, in SMEs only a tiny minority of firms establishes works councils. “In Germany, for example, the law provides statutory rights in firms with five or more employees. The establishment of a works council is not mandatory and according to survey figures from 2002, works councils cover just 11 % of all firms and 50 % of all employees within the law’s scope. Coverage is related to the size and the age of the firm, with smaller and newer firms much less likely to have established a works council….In France, the Ministry of Labour estimates that of small firms (10-19 employees) less than 20 % have a form of workplace representation for employees. This percentage increases to 56 % for firms with 20-49 employees and to 90 % in firms with more than 50 employees.” (Industrial Relations in Europe 2004:22.) The situation is rather similar in Hungary. However, the relationship between the size of the firm and works councils points to another vital issue. The rate of the presence of the works councils has a close connection with the trade union presence in the firms surveyed. According to the data from a statistically representative survey carried out in 2002 in Hungary, the share of works councils, trade 317 unions and collective agreements indicate a similar trend: their share increases with the size of the firm. (See Table 10.14.) Table 10.14 Distribution of works councils, trade unions and collective agreements by size category of firms in the manufacturing sector in Hungary (2002) Size of the firm (persons) 50-99 100-249 More than 249 Total N° of responders Works councils Trade Unions Collective agreements N° % N° % N° % 1,082 288 27 261 26 243 23 882 456 52 389 46 359 41 632 531 84 511 82 469 74 2,596 1,275 1,161 1,071 Source: Benyó, B. A munkavállalói részvétel intézménye: az üzemi tanácsok helyzete Magyarországon, (Institution of Employees’ Participation: Situation of Works Councils in Hungary), PhD Dissertation, Budapest: Budapest University of Economic Sciences and Business Administration – Department of Social Policy and Sociology, p.75. 10.2.3 Employers’ and trade unions’ attitudes towards labour relations institutions in the SME sector Employers’ organisations generally view favourably the fact that small firms, unlike their larger counterparts, represent a high level of flexibility in regulating the employment relationship. This high level of flexibility is the main factor responsible for their economic success. Employers’ organisations are in favour of even further deregulation of SMEs. See two examples of this attitude of employers’ organisations towards SMEs in the following box. 318 Box 10.6 Employers’ organisations and SMEs Most UK employers’ associations have traditionally preferred a deregulatory approach to industrial relations. Since the current Labour Party government made public in 1998 its various proposals for legislation to provide a minimum floor of employment rights, employers’ associations have lobbied for the legislation to be watered down, especially where it applies to SMEs. Thus, for instance, firms with under 20 employees have been removed from the scope of proposed trade union recognition regulations. In France, employers’ organisations, and particularly the SME-specific CGPME, have demanded that social security contributions levied on SMEs should be reduced, and that they should be given more flexibility by alleviating their legal obligations, simplifying bureaucratic procedures, and raising the thresholds for obligatory employee representation. Source: EIRO 1999: 10 However, in some cases the employers are positive towards trade union activities, especially in sectors which have a strong institutional heritage of collective interest representation, as shown by the example of a Belgian employer operating in the construction sector: Belgian construction sector company, 100 employees “I totally agree that my workers are members of a trade union. They need to have their rights defended. But dialogue needs to be always the main way of communication. In our company there are also many ways of informal contact; we go and have a drink together regularly, f.i. There is an open atmosphere.” (owner/employer) In spite of the favourable opinion of employers’ organisations concerning small firms, these associations have various problems in the SME sector. In terms of their own membership among the SMEs, mainstream employers’ organisations often face several problems. For example, in Germany a key issue is the representation of the interests of SMEs. According to the survey results, important segments of the small firm sector feel that they are not represented in the traditional employers’ associations. In relation to the trade unions’ attitudes towards SMEs, the mainstream opinion is as follows. They have difficulties in creating both workplace interest representation institutions (e.g. collective bargaining) and employees’ participation structure (e.g. works councils) especially in smaller firms. The opinion of a Hungarian trade union leader interviewed in the clothing industry sector summarises well the difficulties of implementing collective interest 319 representation structures in the workplace in the post-socialist economies of the NMS countries. Hungarian Trade Union of Workers in the Garment Trade “When big clothes factories closed down many people registered themselves for unemployment benefit, but at the same time they started working in the black economy. It is hard to make these people understand what disadvantages they can suffer without being registered employees because until they have no other alternatives they will not leave their black sector job. Frightening them with the ghost of being without a pension and health insurance is fairly useless until they are forced somehow to deal with this question. Many of those who are employed in the black economy are retired or have this as a part-time or a second job. This system works reasonably well as long as employers pay correctly, but alongside this there are many unstable elements. (…)The badly defined job contracts and unregistered salaries press employers to exclude any third party from the relationship between themselves and the employees. This often leads to the high vulnerability of workers. “Many people who contact us report delayed or unpaid salaries.” (Vice President) In addition, in the case of post-socialist (NMS) countries involved in the Leonardo project, the company case studies indicated intention of owners/managers of small firms to individualise employment relationships with their workers was in line with the ambition of their employees too. This latter phenomenon can be attributed to employees’ lack of trust towards their trade unions and due to the informal character of the employer-employee relationship. In relation to the trade unions’ role in the SME sector, the issue of worker protection in smaller firms is important in the EU-15 countries too. For example, Belgian trade unions are seeking to have the thresholds for the creation of various representative structures or the application of other employment rights lowered. It is interesting to note that the French trade unions are acting to reduce inequalities of working an employment conditions between employees of SMEs and larger sized companies. In the UK the Trade Union Council (TUC) has campaigned during the 1980s and 1990s for the establishment of minimum standards in the work place, including for SMEs. Another recent British initiative to strengthen the trade union presence at firm level is the Union Learning Fund (ULF). This fund was established in 1998 by the new Labour Government with the purpose of involving trade unions in the government’s lifelong learning programme. Money is provided that generates capacitybuilding by these trade unions to encourage and enable learning that promotes employability 320 and inclusion for individuals, and helps employers with productivity and competitiveness. The most obvious manifestation of this capacity-building has been the creation of Union Learning Representatives (ULRs), who, since 2002, have the same rights as other workplace trade union representatives, such as shop stewards. Working with employers, the function of these ULRs is to facilitate and encourage employees to participate in learning. It has been suggested that these ULRs offer “potentially the most significant statutory role for workplace unionism since the recognition of health and safety representatives in the mid-1970s [and] may have the potential for furthering union revitalisation.” (Warhurst 2005:2) For the opinion of employers and employees on labour relation institutions, see the following box containing quotations from the company case studies. Polish ICT firm, 120 employees There are no trade unions in the firm (and never were). In the intervewee’s opinion, there is no need for the existence of such a representation for employees, because “as the employers, we try to fulfill our obligations towards our employees consistently”. The owner thinks that trade unions should function; however, “they should be created outside the firm’s structures”. There are neither informal employees’ groups nor individuals representing the whole staff. Polish funeral service firm, 64 employees No workers’ organization exists in the enterprise; there are no trade unions. Trade unions are viewed by the owner as a threat to the functioning of the enterprise (“If there were trade unions I would have to finish my activity. Firstly, the firm is too small, and secondly, it could not survive the trade unionists’ economic demands”). The existence of trade unions is also viewed as an obstacle in the present functioning of the firm (“If trade unions had developed, I would have to negotiate, discuss things etc. I would not be able to concentrate on the firm’s management”). At the same time, there is no representative of the whole staff of the enterprise. The entrepreneur is of the opinion that maintaining individual contacts with all the employees is sufficient. 321 Polish tourist company, 23 employees The company studied has no official trade union representation. There is also no one who, informally, might represent the staff. It is the view of the owner that there is neither such a need nor any desire on the part of employees. “This is a small company. Employees can turn to me at any time. The door is always open for them. Moreover, they are all aware of the fact that I did not build this company at their expense, at the expense of their earnings. I meet my obligations with respect to employees 100%.” (owner/employer) Hungarian clothing company, 6 employees The following opinion can be said to be typical: “I do not think we need trade unions, we can handle things informally. If we cannot we can still quit and choose to be home-workers.”(employee, sewer) Spanish food company, 165 employees on average, but 320 in the summer season “At the moment, we don’t have any conflict. Over the five years that I’ve been here, there hasn’t been any conflict on the labour level. There is no trade union. I don’t know if this gives us advantages or not. The CCOO, the UGT have been here... but they didn’t hold a meeting. Sometimes this brings us problems in respect of labour risks... I’m not going to tell you that the relations are too good, because nothing is ever too good, but we can’t complain and this is also reflected in the proper working of the company. On a labour level, the company works extremely well and also, more than ever, in one of the most important aspects: the daily working atmosphere. We also have to bear in mind that this is a small town. The people who work here are familiar, they know each other... and it’s normal for there to be a relationship on the work level and also on the level of the town. An influencing factor in the good atmosphere is that the friendly atmosphere has always been here” (employer) Spanish tourist company, 3 employees “Mónica and I don’t have what you would call a purely boss-employee relationship. We worked together at another company for some time, so our relationship is more like two heads are better than one. And together we will be able to achieve more than a single person. There is a lot of trust and confidence, and I’ve asked her opinion on all of the changes that I have thought about making, and other times she has convinced me that it would be better to do something else that I hadn’t thought of. I think that the relationship has to be like that. It doesn’t mean that if everything up until now has been white, it is now going to be green. And I even think that it is better for her. Since we spend so many hours together and have hit it off so well, when she has to do something, she doesn’t have to ask my permission or ask what I think if she does it – the final cause is going to be the same as if I had decided myself. She has demonstrated to me that she is a total professional and knows how to do things, and I have full confidence in whatever she does” (owner/employer) 322 The interviews quoted above from the company case studies indicate the low awareness or the lack of need both on the part of employers and employees for the establishment and role of official institutions and collective actors of labour relations. The lack of official institutions of labour relations does not mean a lack of social consent between the actors involved in the labour process. In other words, we have to stress the informality of employment relations and the rather paternalistic pattern of management in the firms surveyed. In addition we have to note that in the ICT sector where the smooth communication and the employees expressed their interest in a more intensive participation in the workrelated decision-making. For example, the lack of involvement which employees criticised in the managerial decisions is reflected by the following opinion of a manager working in the Hungarian interactive media company: Hungarian ICT company, 62 employees “Compared with my previous workplace it is a very bad thing that here we don’t know where we are going. We give a lot of information to the management, but they inform us sometimes just at the last minute. Often in a given situation we don’t know what to do to help the company’s long-term aims.” (digital media manager) Summarising the key patterns of the Labour Relations Systems in the countries participating in the project, the following general characteristics should be stressed. Evaluating the widely known collective actors (i.e. trade unions, employers’ associations) and institutions of the LRS we found varieties of practices. In this relation it is worth noting the dominance of the so-called dual-character of LRS (.e.g in Belgium, France, Germany, Hungary, Slovakia and Spain). In these countries trade union and the institutions of employees’ participation (Works Council) co-exist in the company practice. The single (UK, Poland) or mixed system function only in the minority of countries. In the case of the employees’ participation the size-related threshold varies, too. For example in Germany the threshold is 5 employees and in Belgium 100 persons. The coverage rate of collective bargaining is more stabile and better proxy indicator of trade union influence than the density rate. The collective bargaining rate is higher in the former EU-15 countries compared to the NMS. In the latter group of countries the firm-level bargaining dominates. Evaluating the collective bargaining coverage rate and the presence of collective representation in firms (collective representation = presence of trade unions and/or Works Council), a clear impact of size-category of the firms was identified: as the size of the firms grows, the presence of the 323 official collective representation is weaker. However the lack of ‘official’ collective representation in the SME sector does not mean the lack of efforts to create social consent in the workplace. The company case study experiences revealed varieties of practices. In some countries (e.g. Belgium) the employers’ attitude towards trade unions was rather positive. In other countries (e.g. France, UK) trade unions support such new initiatives which may improve the employees’ “labour market value” independently of the size of firms (e.g the example of the British Union Learning Found). This initiative reflects the new role seeking efforts of trade unions how to adapt to the global competition pressure which is marked growing uncertainty and instability of employment and forced employees to improve their flexibility via participation in the life-long learning. However in the majority of firms investigated in the NMS – with the exception of the ICT sector –, both owners/employers and employees preferred the “informal regulation” of employment relations. In this respect we have to note that the extremely fast development process of SMEs in these emerging market economies in Central Europe did not allow the social and economic actors of the LRS to focus on building of institutional framework in the sector. The core interest of the economic and social policy makers was devoted to various aspects of the Foreign Direct Investment based modernisation and the development of the SME sector received peripheral attention. 324 ANNEX V.1 Varieties of forms of control/supervision in the firms investigated The previous section on the Labour Relations System characterising of the SME sector informed us about the complexity of regulations instead of lack of them. However, even in the most surveyed countries in the EU we dispose very little precise data on this institution. Similarly on the forms of control in the micro, small and medium sized firms very limited internationally comparable experiences are found. In this respect we share the following opinion: “… the conventional wisdom often suggests that employment relations in micro and small enterprises are easier and happier, since they are based on ‘ease communication, flexibility of work roles and identification of worker with company objectives’. Obviously, this is not always the case, but nevertheless it certainly can be argued that the small size associated to micro and small enterprises imply certain set of characteristics that make this type of enterprise different from the larger ones.”49 The core evidence of the literature review suggests that especially in the micro and the small sized firms – in comparison with both medium and large sized companies – the functions of ownership and management are blurred and the owner/mangers often themselves are practicing the various business functions (e.g. production, planning, organising, marketing, administration, etc.). This combination of business functions in the small firms has often interpreted – mistakenly – as easier or harmonious employer-employees relations. The experiences learned from the company case studies carried out in various sectors (e.g. manufacturing, services, ICT etc.) are indicating a great variety in forms of management and control in the labour process. On the basis of the case-study evidences we would like to avoid over-generalisation of the lessons learned from our findings. However, these examples are illustrating the important roles of such variables - in shaping patterns of control – as family role50, size, types of activity, sector, age of the firm or cycle of the development trajectory of the company etc. 49 Employment Relations in Micro and Small Enterprises in the EU – Literature Review (2002) Dublin: European Foundations for the Improvement of Living and Working Conditions – Main Results, p. 1 50 In spite its „anecdotic character”, it is interesting to note, that when Berlusconi the Italian Prime Minister – who has well-know entrepreneurial background – was asked why he keeps monopolistic position in the Italian media (especially in the TV) having such high position in the country political arena, he answered to the question: „I am eager to give up, but my „family does not let me to do it.” (See in details: Stille, A. (2003) Italy: The Family Business, The New York Review of Books, Vol. 1, Number 15, pp. 23-24. 325 Before presenting the empirical results of the company case studies carried out in the Leonardo Project countries, it is worth to briefly present an attempt to develop a typology of control in the labour process in the small firms. This classification is based on the combination of the following two dimensions of control: “extent of employer’s economic dependence upon employees” and “ability of employees to resist the exercise of the owners’ prerogative”. (Goss 1991, quoted by Employment Relations 2002:4-5.) “‘Fraternalism’: This control strategy is common where is high level of employer dependence on employees who provide skills and other inputs crucial to the success of the enterprise. This form of relation is typical in certain high-tech or advanced service enterprises, where differences between worker and boss are relatively modest. As it can be seen, this form of relation is not due to the personalities of those involved or good person-to-person relations, but rather an outcome of the particular productive circumstances. ‘Paternalism’: …this employment relation exclusively from the agricultural sector, where the employer is of higher social standing and the employees are dependent on employers for their livelihoods and even for housing, with little alternatives of employment in the area. Meanwhile, the employer is responsible for the well-being of the employees in a wide sense. This, paternalism as a control strategy tries to secure employee identification with the employer’s aims by strong personal relations and mutual duties extending beyond work to life in general. ‘Benevolent autocracy’. Here, the employers’ control is based on, actually, their role as employer. The closeness of the links between employers and employees is emphasised but only within the employment relationship, since the relation is not extended beyond the workplace. In this relation, people involved accept the imbalance of power between employer and employee as a fact of life rather than as a basis for struggle or negotiation where, at the same time, relations are relatively informal and friendly but always restricted to the enterprise’s boundaries… this type of employment relation is the most typical amongst micro and small enterprises. ‘Sweating’: This … form of employment relations is characterised by a dominant power by the employer and a weak position by the employee. Here, employers can replace employees 326 easily and therefore have no incentive to develop narrow market relationships. Therefore, labour costs are more critical than labour stability or trustworthiness.” (Goss 1991:8-10.) Evaluating the results of the company case studies, we may only partly use these categories of control. Naturally, due to the fact that the agriculture as a sector was omitted from the investigation, the ‘paternalism’ was not found in any company cases. However, such forms control as ‘Fraternalism’, ‘Benevolent autocracy’ and ‘Sweating’ were identified in the firm-level practice. In addition, there are other particular factors shaping the forms of control and management, such as the form of ownership (more exactly corporate governance), types of activities (i.e. sector-specificity), size and the “cycle of the development path” of the firm. The case of the Belgian construction firm the so-called ‘benevolent autocracy’ of the “family ownership”, as a kind of control strategy was identified51. Belgian construction-sector company, 100 employees “One subdivision is managed by my daughter’s husband. First he has been working for three years with us in the flooring. Now he has the management over Multistep. After that we started the subdivision Multidecor, targeted exclusively to private clients. My son Peter is the manager and there are now working 25 high-skilled painters. Our electricity division is called Electrolyse.” (…) “We have a large office upstairs where we work with three people, including my son.” (owner/employer) Similar form of control was identified in some other micro-firms, like in the Spanish tourist company, in which the owner/manager is doing everything. The experiences learned from these and other company case studies indicate that micro-firms do not represent singletype of control. In these relations we would like to stress the role of the following important dimensions. In the early life cycle of the micro-firm owner (manager) is practicing almost all business functions (e.g. organising activities, dealing with administration, supervising finances, taking care of client relations, etc.). In relation with the employment relations it is worth noting the importance of close and personal character of the human relations.52 51 The detailed description of company case studies see in ANNEX I. 1! This personal ‘nexus’ in the micro-firms is quite often erroneously identified with the harmonious social relations, and conflicts raised in these relations are mainly interpreted as merely emotional/cognitive and/or communicational in nature. This approach of the employment relations in the micro-firms underestimates the role of interest and power in the employers-employees relations. 52 327 Spanish travel agency, 3 employees “We are a small company where you are the managing director, administration…human resources…everything” (…) “In very large companies, targets are set. I worked with sales targets, but since we are a small company, I don’t set sales goals. If the company was bigger, and I could pay more…I’d love it. If I could give the workers everything that the Social Security takes, I think it would be great. But I see the job motivation as the freedom that they have and the flexible schedule”. (owner/employer) Particular form of control was found in such ‘Old Economy’ sector as the food processing. The Spanish food cooperative case reflects the particular institutional influence of the well-known “Mondragon-model” of industrial cooperatives. The so-called “self-managed” or “collective representation” model works well in this medium-sized company. Spanish food company, 165 employees on average, but 320 in the summer season “From among all members, twelve are elected to form the management board. Of these twelve members, one is appointed chairman, who holds the highest position in the cooperative. Board members hold the representative and decision-making powers of the cooperative. Then there is the technical team and the workers: the manager, the commercial department, the administrative department and the technical agricultural department... more or less the same organization chart as in any other company. Based on the management board, we operate like a company.” “We implement shared management, a double-headed management, between my companion and me. He goes where I can’t and vice versa. We work as a team. Nothing is defined. No, there is one defined area, that of marketing, which is carried out by my companion and a defined area of administration that I deal with, both in our section and in the other two. He is the person responsible for marketing fruit and vegetable products but there are certain things that get mixed together but for the moment, and after five years, there isn’t any conflict.” “Our democratisation of the company isn’t common practice in other companies, in other words, anyone can be chairman, irrespective of his economic strength, his productive strength, or anything... you are simply a farmer with just one hanegada and very little production and you can be chairman of the cooperative, you can succeed in being elected.” (manager) In some cases we could identified the management style which takes the form of ‘paternalism’ which is limited exclusively to the working activity and does not take care the non-working activity of employees. 328 Polish tourist company, 23 employees There is no formalized system of employee’s evaluation. This businessman maintains that in his treatment of employees, he tries to be “like a father.” He is aware of the fact that there are people working in his company who have various types of problems, but most of the staff is reliable people who have never let him down. “I rarely have any reservations with respect to tour guides. They usually know exactly how to manage customers, they know how to approach them, make contact, and it is necessary to remember that these are very diverse people—bank directors once, doctors another time, and bricklayers yet another time. However, drivers do not always know how to get to a customer psychologically.” (owner) The company is organized like a family where the proprietor (father) knows all the faults, weaknesses, and involvement of people at work. Thus, formalizing such assessments is totally unnecessary. “I know perfectly well how a given worker does his job because I am with him every day. I am the only one in the company who decides who gets what kind of a bonus.” (owner) In the original sense of ‘sweating’ type of control employees have asymmetrical dependency from the employer. However the cases of the Hungarian clothing firms and of the Polish funereal company are representing only partially this type of control strategy. Even in these cases, in spite to the close supervision methods, employees have certain amount of autonomy. 329 Hungarian clothing company, 6 employees Four employees work in the manufactory of the company and the other 2 employees work as a home-worker. All of the employees are female, and the average age is 52 years. Beside their professional qualification, all of them have great experiences as a sewer and dressmaker as well. In this profession the older employees are the more appreciated they are. The owner works only with older women, because their functions in their family are not too emphasized anymore. “I’m not willing to employ young women, because I know how things going if you have a kid! I prefer elderly workers, because they are got over it.” (owner, managing director) The other reason of the high average age of the employees is the low legal salary. “I had three employees, who had left this company, but I could absolutely understand them. I could pay them just a minimum wage legally, and they were young, so in theirs case, because of the low amount of the social security payment their maternity or child care leave benefits would be low as too.” (owner, managing director) These employees have left not just this job, but the whole sector as well. Polish funeral service firm, 64 employees There is no formal system of performance appraisal. The employees’ performance assessment is not formalized, because in the entrepreneur’s opinion he “knows his workers well enough; they have been working for me for years, know my requirements and keep trying to comply with them”. Performance appraisal and thus usefulness of the employee is usually done on basis of the criteria connected with a competence for consumer service and work involvement. It is also important that the employees do not become routine, which regarding the activity’s specification is the most important criterion for the owner. “I keep observing whether they are not routine and become robots, who do their jobs without any emotions.” (owner) Here we have to stress the significance of size category of firms in shaping the patterns control strategy. However the ‘size category’ – in our interpretation – is only a proxy indicator. Its content covers heterogeneous development trajectories. Using the results of our company case studies carried out in the Leonardo project, one type of the growth pattern is represented in sectors where various business functions are well formalised and based on an already accumulated and codified knowledge (for example: activities organised by ‘fordist’ or ‘neo-fordist’ paradigms, in both manufacturing and service sectors. In this case growth is reflected in increasing complexity of relations between employers/owners and employees and requires the use of new but already available and largely standardized management tools to organise work and create social consent in the firm. This situation is well illustrated by the 330 Polish pasta company characterised by closed supervision practice based on the combination of financial incentives and personal control. Polish food (pasta) company, 110 employees “I care less for efficiency than for the quality of work. Unfortunately, employees are paid for efficiency. The quality of work cannot be executed with the help of rewards, and that is why, I’m forced to punish employees for bad quality of work. If I don’t punish an employee financially, he won’t comply with all the rules. Unfortunately, it is necessary because in production, exact cycle is essential.” (managing director) The company case studies call the attention to the growing importance of the outsourcing of the non-core activities of firms. Although outsourcing is a relatively new phenomenon in the transition economies (Poland, Slovakia, Hungary), it seems to us that it is diffusing quite fast among SMEs. Here must be stressed that, on one hand, it can provide greater flexibility in use of resources, on the other hand, it requires the adoption of new coordination types between the forms of core functions retained within the firm and the outsourced ones. Polish ICT firm, 120 employees „We outsource some things, like security and safety of health services, or cleaning. We are considering outsourcing accountancy and personnel management activities.” (owner/managing director) As we have already mentioned the ‘size category’ is a proxy indicator which in itself can hide other important aspects like the nature of activities which could be predominantly new and in many cases not formalised. In the New Economy sectors such as ICT, New Media, etc the owners/managers cannot use easily available and ‘ready-made’ management tools; they have to cope with several particular problems related to the growth of their companies. It means that they have to make more efforts to create social consent with their employees. In addition they must invent new forms of coordination, including of creation of new roles in organising work – using the method of ‘trial and error’ –, to ensure the successful coordination in production or service providing process. Due to the lack of available management methods and lack of time to create, and use new ones, these companies are often forced to imitate and copy untested management methods borrowed from abroad which often require learning efforts from the participants of the labour process. 331 Hungarian ICT company, 62 employees In the period of fast growth, the owners hired an organizational consultant. In cooperation with an international auditor firm the company tried to create a more efficient organisational model. First they tried to implement a matrix-organisation, later they used the project-based work organization, and presently this type of organisation is functioning. According to this model working of the functionally separated organizational units (Production, Development, Conception, Operation, Back Office, and Project management) is harmonized according to the needs of the incoming projects. The work and the related tasks are distributed at the weekly project meetings. The preconditions of the system’s operation are the effective information flow, the correct documentation and tracking of the individual tasks, and the definition and maintenance of the norms regulating cooperation. Because of the rapidly changing external conditions it is hard to identify the necessary sources in advance, which results numerous organizational/logistic conflicts. At the operational level of project type work these are reflecting in information disorders, delay in carrying out tasks and problems in competence shortage. Frequently happens during the project that the priority of the tasks is changing in the progress. In relation with the creation of new coordination-control mechanisms we intend to indicate the growing importance of such organisational innovation as ‘communities of practice’ In the case of the ICT sector, the knowledge development and transfer have particular significance. Such new forms of coordination are emerging as “autonomous working group” where the collective (social) norms are regulating the working practice. I addition the so-called “communities of practices” as a special form of cooperation based on developed social capital facilitates the creation and sharing non-coded knowledge and skills. See the examples of the Spanish ICT firm playing leading role in the ICT sector. “Social capital is a resource for individual and collective actors created by the configuration and the content of the network of their more or less durable social relations. Comparing social capital with other forms of capital (e.g. financial, physical) the following similarities exist: – Social capital is a resource into which other resources can be invested with expectation of future, albeit uncertain retains (e.g. conference participation → network creation → trust building) – Social capital is ‘appropriate’ and to some degree ‘convertible’ (e.g. practice transfer) 332 – Like physical and human capital, but unlike financial capital, social capital requires maintenance to remain productive.” (Lesser 2000:5.) Spanish ICT company, 30 employees “The technical personnel are not responsible for selling, but they help sell. For example, to sell a CAD system, the salesperson detects that a company may have a need, but as part of the sales process, has to convince the customer technically, and this is where the technical personnel come into play, demonstrating the product, showing it to the company’s technicians, and clarifying any doubts…and therefore the sales process is a combination, with a commercial facet and another technical facet.” “Here we try to get people to work as a team, although each has a role, the borders are not completely defined, there are more or less a series of limits, but they aren’t defined. There are certain jobs that can be done by technical personnel or that can be done by a salesperson. It almost depends more on the person than the definition of the role.” (general manager) In relation of the maintenance of the social capital it is necessary to stress that its content is radically different from other forms of capital (e.g. financial, human, etc). “Without providing time, energy or other resources into social capital, the connection between individuals tend to erode over time, much like oxidation on a piece of steel. However, unlike human capital, maintaining social capital requires participation of least two parties; the recipient alone can not update it independently from others.” (Adler – Kwon 2000:33.) The ’community of practice’ can help to develop social capital in the following way (Lesser 2000): 1. “The community serves as an intra-network clearinghouse by identifying those with relevant knowledge and helping individuals within the community make connections with one other. This is particularly valuable as the organisation grows and goes virtual and individuals find it increasingly difficult to know who knows what. 2. The community acts as a reference mechanism, quickly enabling individuals to evaluate the knowledge of other members without having to contact each individual within network. 3. Communities of practice can help connect individuals from outside network to those who are already identified as community members. This function can be critical, 333 especially for new employees who are looking to identify individuals who hold the firm-specific knowledge needed to be successful in their new roles. 4. By being able to bring people together to develop and share knowledge, the community creates the condition where individuals can test the trustworthiness and the commitment of other community members. Through this process, the community builds its new form of informal currency, with norms and values that are commonly held and serves as conditions of payment that are generally accepted. It is through these repeated interactions that individuals can develop empathy for the situations of others and can develop the rapport with individuals in the community. 5. Communities of practice help shape the actual terminology used by group members in everyday work communication. In addition, they generate and share the knowledge objects or artefacts that are used by community members. Equally as important, communities generate stories that communicate the norms and values of the community and of the organisation as a whole. These stories enable new members to take cues from more experienced personnel and allow the development of a community memory that perpetuates itself long after the original community members have departed.” (Lesser 2000:13-14.) 334 In summarising the company case study experiences and other research evidences, the following Box presents the key features and rationales characterising the control strategy or managerial style in the SMEs. Distinctive Characteristics of forms of Control and Management Supervision – Size category of firms in close relation with close relation with the type of their activity – Core role of the Entrepreneur (Owner/manager) – Close personal ties between owner/manager and employees (but this does not mean permanent “harmony” of employment relations) – Strong presence of social relations modelled by the institution of family – The SMEs represent a heterogeneous group of firms – Avoid the over-generalisation of the firms belonging into this sector Rationales – The key role of the sector and activity in shaping the forms the management and supervision – The nature of knowledge and skill exploited in the firms’ activity (the share and importance of the formal and non-formalised knowledge) – The time-dimension: firms’ development cycles – The role of the market segments: global (European), regional and local 335 ANNEX V.2 Recent developments in wage bargaining: examples from the countries involved in the Leonardo project Countries from the EU-15 Wage-bargaining in Belgium follows a pattern of biennial national agreements, the last of which was concluded in January 2003, applying to 2003 and 2004. The agreement had to be within the parameters set by the government, based on the benchmarks of Belgium’s three neighbours — Germany, France and the Netherlands. The negotiators settled for an indicative rate of 5.4 % cost increase over two years. Other issues related to harmonising conditions for blue- and white-collar staff, training and greater flexibility in the application of the government’s quota system for employment creation for young people and trainees in small and medium-sized firms. In February 2004, the collective bargaining parties in the metalworking industry in the German region of Baden-Württemberg signed new collective agreements. The settlement, which was subsequently adopted as a ‘pilot agreement’ for other regions, provides for a pay increase of 2.2 % in 2004 and 2.7 % in 2005. Of each annual pay increase, 0.7 percentage points will serve to allow for a ‘costneutral’ adjustment to the introduction of the new pay framework agreement of 2002, which merges blue- and white-collar job categories into a single grading system. As part of the compromise, it was agreed that, deviating from the industry standard 35-hours working week, up to 50 % of the employees in an enterprise can work up to 40 hours. Originally, the employers had asked for longer working hours and a general ‘opening clause’, with unlimited authority for local management and works councils to decide such matters. In the final settlement, the unions gained the concession that they and the employers’ federation need to be informed and give their consent. Against the background of its defeat on the 35-hour week issue in eastern Germany in 2003, IG Metall regarded the outcome of the 2004 bargaining round as a moderate success. The dispute in the East German steel and metal industry had ended after four weeks when the trade union called off the strike. While employers in the steel industry conceded a gradual reduction, in the metalworking industry, employers conceded no reduction in the working week. It was IG Metall’s worst defeat in decades. 336 The central organisations in Spain concluded a cross-industry agreement in January 2003, laying down guidelines and criteria for lower-level collective bargaining in 2003. Like a similar one in 2002, the agreement puts pay moderation at the centre of bargaining, explicitly referring to the requirements of stability in the EMU. The agreement also advises lower-level bargaining to promote increased employment stability in exchange for more flexible working time. As in 2002, this was a typical ‘agreement to agree’, emphasising the value of “dialogue and social concertation on criteria and content applicable at the different levels of collective bargaining”. The agreement is valid for one year with the possibility of renewal or extension. An innovation is that it provides for the creation of a Monitoring Commission (Comisión de Seguimiento) for the purpose of promoting social dialogue; gathering and disseminating good practices related to equal opportunities; promoting the European-level social partners’ July 2002 framework agreement on telework; and fostering the promotion of ‘observatories’ at national sectoral level. The new agreement reflects the spirit of various EU directives in calling for ‘a suitable balance between flexibility and security, establishing frameworks that allow companies to adapt internally to changing circumstances’. Also in line with EU directives, the 2003 agreement calls for equal treatment and non-discrimination on grounds of gender, ethnic group or race, while promoting the content of the European declaration on the employment of people with disabilities, signed in May 1999 by EU-level social partners. Countries from the new Member States In late 2002, on the prompting of the government, a tripartite agreement was reached in Hungary’s re-established National Interest Reconciliation Council. The agreement recommended to sector and company bargainers a 4.5 % wage increase in real terms, and a standstill in raising the level of the statutory minimum wage. In 2003, fewer than half of the collective agreements reported to the Ministry included provisions on an annual wage increase, in contrast to 60 % in the previous year. The negotiated increases, however, were usually higher than the recommendations. In February 2003, Poland’s Minister of Labour proposed a ‘pact for labour and development’ and from May 2003 the Tripartite Commission for Social Issues has been involved. In September, employers’ organisations and some trade unions reached a partial agreement on minimum wages, public sector pay increases and cuts in business taxes, which was accepted by the government. However, the NSZZ Solidarnoch trade union rejected the 337 deal and withdrew from further negotiations. The future of the social agreement initiative is uncertain. Although national-level tripartism is operational again in Slovakia, after a two-year break in 1997 and 1998, the social partners and the government have not been able to reach a new general agreement since 2000. The government determined the rise of minimum wages (currently at 41 % of the estimated average monthly wage) unilaterally, setting an increase of over 10 % for 2003. Source: ‘Industrial Relations in Europe’ 2004: 47-50. 338 ANNEX V.3 Key provisions of EU Directive (2002/14/EC) establishing a general framework for informing and consulting employees in the European Community The Directive applies to undertakings with at least 50 employees or establishments having at least 20 employees (the choice is left to the Member States). It provides employees with the following rights to information and consultation: • Information on the recent and probable development of the undertaking’s or establishment’s activities and economic situation; • Information and consultation on the situation, structure and probable development of employment within the undertaking and on any anticipatory measures envisaged, in particular, where there is a threat to employment; and • Information and consultation, with a view to reaching an agreement, on decisions likely to lead to substantial changes in work organisation or in contractual relations. Information and consultation arrangements set out in agreements between management and labour, including at undertaking or establishment level, may differ from those laid down in the Directive. While the Directive does not stipulate that information and consultation must be provided through any particular channel or structure, it defines such information and consultation as taking place between the employer and employee representatives provided for by national laws and/or practices. Member States shall ensure that employees’ representatives, when carrying out their functions, enjoy adequate protection against dismissal. The Directive must be transposed in the Member States by 23 March 2005 – though countries which currently have no general, permanent and statutory system of information and consultation or employee representation may phase in the Directive's application to smaller firms up until 2008. 339 ANNEX V.4 Labour disputes in the countries participating in the Leonardo project Table 10.15 Number of disputes referred to arbitration in the countries participating in the Leonardo project Country Belgium 2000 n. d. 2001 n. d. 2002 n. d. 2003 n. d. 2004* n. d. France n. d. n. d. n. d. n. d. n. d. Germany n. d. n. d. n. d. n. d. n. d. 6 0 4 10 n. d. 65 settled 62 68 80 60 2 1 0 1 1 n. d. n. d. n. d. n. d. n. d. 0 0 0 1 2 Spain UK Hungary Poland Slovakia Source: Developments in Industrial Actions: 2000 – 2004 Table 10.16 Number of disputes referred to mediation in the countries participating in the Leonardo project Country Belgium 2000 n. d. 2001 n. d. 2002 n. d. 2003 n. d. 2004* n. d. France 2,768 2,131 n. d. 1,479 n. d. Germany n. d. n. d. n. d. n. d. n. d. Spain 115 125 149 172 n. d. UK 1 5 n. d. n. d. 6 Hungary 6 5 9 8 11 Poland 160 102 65 39 n. d. Slovakia 23 13 18 10 9 Source: Developments in Industrial Actions: 2000 – 2004 340 Table 10.17 Number of disputes referred to conciliation in the countries participating in the Leonardo project Country Belgium France Germany Spain UK Hungary Poland Slovakia 2000 n. d. 1,556 n. d. 1,070 1,500 (1,152 settled or progress towards settlement) n. d. n. d. n. d. 2001 n. d. 1,089 n. d. 839 2002 n. d. n. d. n. d. 815 2003 n. d. 917 n. d. 784 2004* n. d. n. d. n. d. 605 1,284 (1,075 resolved) 1,326 (1,166 resolved) 1,381 (1,241 resolved) 1,271 (1,149 resolved) n. d. n. d. n. d. n. d. n. d. n. d. n. d. n. d. n. d. n. d. n. d. n. d. Source: Developments in Industrial Actions: 2000 – 2004 Table 10.18 Labour Disputes before and after the Changes in the Political-Economic Transition (the number of debates) The topic of the dispute Re-organization of the company before 1990 96 after 1990 117 30 114 24 109 The security of the working place 85 175 Wage issues 245 213 Benefits 196 158 Working time, shift-work etc. 84 54 Working hours (overtime) 84 64 Benefits in case of dismissal, lay-off 39 122 Privatization The introduction of the Employee Share Ownership Program Source: Makó-Novoszáth-Veréb 1998:172. 341 Table 10.19 Attitudes to trade unions and LRS institutions – experiences based on company case studies Number of case studies 2 Manufacturing/ Construction (+) France 4 Poland Countries Sectors Service ICT Other n.d. n.d. — n.d. n.d. n.d. n.d. 4 (—) (—) (—) (—) Hungary 3 (—) (—) (O) — Germany 4 (O) (O) (O) (O) Spain 4 (O) — (O) — Slovakia 3 (O) (O) (O) (O) UK 4 n.d. n.d. n.d. n.d. Total 28 Belgium Notes: (—) indicates negative attitude (O) indicates ambiguous attitude (+) indicates positive attitude n.d. indicates no data available 342 References Addison, J. T. – Schnabel, C. (2003) International Handbook of Trade Unions, Cheltenham: Edgar Elgar Adler, P. – Kwon, S-W. (2000) Social Capital: the Good, the Bad and the Ugly, (in) Lesser, E. L. (ed) Knowledge and Social Capital (Foundations and Applications), Oxford: Butterworth Heinemann Benyó, B. (2004) A munkavállalói részvétel intézménye: az üzemi tanácsok helyzete Magyarországon, (Institution of Employees’ Participation: Situation of Works Councils in Hungary), PhD Dissertation, Budapest: Budapest University of Economic Sciences and Business Administration – Department of Social Policy and Sociology Boeri, T. Brugiavini, A. – Calmfors, L. (eds.) The Role of the Trade Unions in the 21st Century, Oxford: Oxford University Press Charley, M: - Baradel, A. – Welz, Ch. 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(ed) Knowledge and Social Capital (Foundations and Applications), Oxford: Butterworth Heinemann Lindbeck, A. – Snower, D. J. (2001) Centralised Bargaining and Reorganised Work: Are they Compatible?, European Economic Review, Vol. 45. Makó, Cs. (2001) A magyar munkaügyi kapcsolatok duális karaktere, (A munkavállalói részvétel intézménye és az európai perspektíva), (The Dual Character of Hungarian Labour Relations – Institution of Employees’ Participation in a European Perspective), Társadalomkutatás, (2001), 3-4. sz. , pp. 145-169. Makó, Cs. – Novoszáth, P. (1995) Employment Relations in Multinational Companies: the Hungarian Case, (in) Dittrich, E. - Schmidt, G. - Whitley, R. (eds.) (1995) Industrial Transformation in Europe: Process and Context, London: Sage Publication, pp. 255277. Makó, Cs. – Novoszáth, P. – Veréb, Á. 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A Social Customs Explanation of Membership Trends, British Journal of Industrial Relations, Vol. 40. Warhurst, Ch. (2005) The UK Union Learning Fund - A Briefing Note for the Deputy Minister of Labour, Hungary. Glasgow: Scottish Centre for Employment Research Department of Human Resource Management University of Strathclyde Wim Kok (2003) Report of the Employment Workforce, Jobs, Jobs, Jobs: Creating More Employment in Europe, Luxemburg: Office for Official Publications of the European Communities 346 PART VI. KNOWLEDGE USE AND INNOVATION IN THE SME SECTOR 11. Characteristics of SMEs’ Knowledge and Competence Development Evaluating training practice in general, and particularly in the SME sector, no social actors would question the importance of developing human resources – including skill and knowledge improvement as a part of life-long learning – in order to increase the competitiveness of the European economy (Lisbon Summit guidelines, 2000). This consensus among social actors is based on the new growth theories53, according to which economic development or wealth accumulation is dependent more on the intensity of the accumulation of human capital (defined by the combination of levels of knowledge, skills and competencies of the workforce) than on the rate of accumulation of physical capital. 11.1 Training and knowledge use practices at a European and national level One of the core problems concerning SMEs’ training practices is the lack of financial resources and the low-motivation of managers to invest in skill development. This is the socalled ‘competence paradox’, according to which firms investing in the development of their employees’ competence simultaneously increase the risk that these employees will leave the company. Contrary to the traditional quantitative, survey based approach on SMEs’ training practices, this analysis aims to better understand this kind of non-formalised learning in company practice, using the empirical experiences of case studies in three selected sectors. One of the most important methodological messages of this research project is that the ‘right mix’ of both quantitative and qualitative research techniques is able to describe the variety of competence development and training in SMEs. 53 “In the traditional theory, new knowledge plays no role; rather, static efficiency, determined largely by the ability to exhaust scale economies supports economic growth. By contrast, the new theories are dynamic in nature and emphasize the role that knowledge plays. Because knowledge is inherently uncertain, asymmetric and associated with high transaction costs, divergences emerge concerning the expected value of new ideas. People therefore have an incentive to leave an enterprise and start a new enterprise in an attempt to commercialise the perceived value of their knowledge. A distinguishing feature of these evolutionary theories is the focus on change as a central phenomenon. Innovative activity, one of the central manifestations of change, is at the heart of much of this work. Entry, growth, survival, and the way enterprises and entire industries change over time are linked to innovation. The dynamic performance of regions and even entire economies is linked to how well the potential from innovation is tapped.” Source: Observatory of European SMEs (2004), p. 12. 347 In identifying and evaluating the importance of the non-formal elements of knowledge creation and development, there is a growing interest in the notion of competence, which “can be defined as the synthesis of knowledge (what you can learn in education), skills (what you gather in your job, at your workplace and in social life from your daily experiences) and aptitude (this is the ability to use this knowledge and skills)” (Argyris 1993). The EU Commission definition of competence basically covers the above listed elements, or some of them, considering competence as the capacity to use qualifications, experience and knowledge efficiently. In our analysis we adopt Nordhaug’s so-called ‘Competence Chain Model’ in focusing on the activities of SMEs aimed at upgrading their pool of competence in the following main fields (Observatory 2003): a) ‘Development of in-house competence’, which represents the measures a firm takes to develop the competence base they have available within their in-house human resources, b) ‘External competence acquisition’, where firms acquire (buy or access by other means) different external competencies that are outside the firms’ boundaries and which are missing internally, but may be considered as essential to maintain competitiveness or simply the survival of the firm (Makó – Nemes 2003). Apart from this general consensus among social actors on the increasing role of human capital in economic and social development there are many problems, both theoretical and methodological, which make it difficult to understand and assess the role of knowledge in the performance of business organizations in general and in the SME sector in particular. We have to face further problems, when we try to compare and evaluate the situation of SMEs in the EU (15) countries and the New Member States (NMS). The recent phase of enlargement of the EU, which includes countries from Central and Eastern Europe and from the Mediterranean, took place in 1st May 2004. The enlargement certainly opened a new challenging area for social and economic actors, both in the Old and New Member States. In the EU (25), the variety of legal, social and cultural norms both in human resource utilisation and working conditions in a large sense across Europe create unprecedented pressure on policy makers to better understand the new realities. Among many challenges, one of the most 348 important is how to create a more competitive/flexible and at the same time socially stable/cohesive New Europe. To avoid illusions and elaborate comprehensive and workable policies in the field of knowledge and competence development, it is necessary to understand the heterogeneity of practices in EU (25) countries involved in the Leonardo project. Unfortunately, none of the comparative statistical analyses or comparative data collections includes all EU (15) and NMS. In addition, there is no data for Slovakia in the Continuing Vocational Training Survey (CVTS: 1999) organised by Eurostat, nor in the European Working and Life Conditions Survey (2001). Before presenting the general picture of vocational training in the Leonardo countries and in the SME sector it is worth presenting briefly the notions and definitions closely related to training practice. The key reason for this exercise is to improve the theoretical and methodological foundations of knowledge creation, development and use in the practice of business organisations in general and in the SME sector in particular. Another important practical argument is that so far, the overwhelming majority of studies dealing with firm-level training practices have focused their attention mainly on formal training activities that are easy to understand and measure by such formal indicators as the time and financial resources spent on the training, etc. This training supply is provided by educational and training institutions and usually legitimated by various forms of certificates. Finally, it is necessary to mention that the empirical studies conducted in the SME sector have failed to demonstrate a positive relationship between firms’ participation in formal training activities and their economic performance and competitiveness. Unfortunately, there is relatively little comparable data on the knowledge use and training practices of SMEs among the EU-15 and the New Member States (NMS). For example the latest European Continuing Vocational Training Survey (CVTS) covered only the period from 1996 to 2001, and only the following NMS were involved in the project: the Czech Republic, Estonia, Hungary, Lithuania, Latvia, Poland, Romania and Slovenia. Slovakia, Malta, and Cyprus were missing. No new CVTS has been organised since 2001. The new CVTS was carried out in 2005 and the results of the data analyses will only be published in 2007. The other comprehensive survey on working conditions which covered both NMS and ACC surveyed 12,000 workers and was carried out between 2001 and 2002. (The results of this working conditions survey were compared to the EU-15 country working 349 conditions survey carried out in 2000 on a sample of 21,500 workers.) Unfortunately, there was no independent section dealing with training; the issue was analysed only in the ‘work organization’ section. The latest CVTS (1999) gives a general overview on various formal (measurable) characteristics of company training practice. These are for example: fields of training, hours spent on CVT courses per 1,000 working hours, internal versus external training courses, types of training provider institutions, composition of employees participating in training courses, relations between training and technology used by the company, etc. Evaluating the time spent on CVT courses by fields of training – comparing the countries participating in the Leonardo project – the following rank order was identified54: 1. Computer Science (computer use) – EU-15 average: 17 hours 2. Engineering and Manufacturing – EU-15 average: 16 hours 3. Personal skill development – EU-15 average: 12 hours 4. Management and Administration – EU-15 average: 11 hours 5. Environmental protection, occupational health and safety – EU-15 average: 9 hours 6. Sales and Marketing – EU-15 average: 9 hours 7. Accounting, Finance – EU-15 average: 5 hours 8. Languages – EU-15 average: 4 hours 54 In the original CVTS 10 fields of training were distinguished, but for the purpose of our analysis, we omitted – due to lack of more precise information or significance in hours spent on training – such fields of training as ‘other’ and ‘office work’. 350 Table 11.1a Hours Spent in CVT Courses by Field of Training, (1999*) Size category of firms Small (10– 49) Medium (50– 249) Large (250+) Average Small (10– 49) Medium (50– 249) Large (250+) Average Small (10– 49) Medium (50– 249) Large (250+) Average Small (10– 49) Medium (50– 249) Large (250+) Average EU -15 Belgium France Germany Spain UK Hungary Poland Slovakia Accounting, finance 7 4 9 12 4 6 14 11 n.d. 6 4 5 5 3 9 15 8 n.d. 5 5 8 6 9 11 3 6 n.d. n.d. 2 3 2 0 1 5 1 7 1 3 1 4 1 7 1 6 1 0 9 9 9 4 2 7 4 5 4 5 5 Computer Science/computer use 23 31 21 17 29 11 13 n.d. 17 29 24 17 13 11 9 n.d. 14 17 20 15 13 14 5 n.d. 16 20 21 16 15 13 Engineering and manufacturing 8 n.d. 32 10 13 17 7 14 16 n.d. 28 15 10 12 15 16 23 n.d. 29 15 11 14 21 27 26 n.d. 29 14 11 14 19 22 23 Environmental protection, occupational health and safety 1 6 5 6 11 5 1 4 1 7 7 4 9 3 5 3 1 5 5 3 8 6 7 2 1 6 5 4 8 5 6 2 n.d. n.d. n.d. n.d. n.d. * Activity coverage is NACE Sections C to K and O. In: SMEs in Europe, Competitiveness, Innovation and the KnowledgeDriven Society, (2002) (Data 1996 – 2001) Brussels: Eurostat – EU Commission – Theme 4, Industry, trade and services, pp. 51 and 60. 351 Table 11.1b Hours Spent in CVT Courses by Field of Training, (1999*) Size category of firms Small (10– 49) Medium (50– 249) Large (250+) Average Small (10– 49) Medium (50– 249) Large (250+) Average Small (10– 49) Medium (50– 249) Large (250+) Average Small (10– 49) Medium (50– 249) Large (250+) Average Average EU -15 Belgium France Germany Spain Languages UK Hungary Poland Slovakia 3 5 3 2 11 1 8 4 n.d. 5 10 6 6 20 0 8 6 n.d. 4 4 4 6 7 7 8 6 n.d. n.d. 7 4 7 8 5 9 5 4 n.d. 9 7 5 10 7 13 6 4 n.d. 12 11 8 7 7 11 7 16 7 10 6 15 Personal skills development 5 5 7 5 n.d. n.d. 10 8 6 7 6 15 2 13 n.d. 11 13 8 7 10 15 5 9 n.d. 12 12 13 12 10 9 13 14 4 4 33 22 n.d. n.d. 10 8 7 12 8 12 14 10 n.d. 8 4 8 11 10 5 11 11 n.d. 9 9 15 9 7 8 11 10 23 11 11 22 10 10 16 8 8 6 8 9 21 3 7 20 n.d. n.d. n.d. 7 8 13 1 6 7 14 1 Management and Administration 10 10 9 9 Sales and Marketing * Activity coverage is NACE Sections C to K and O. In: SMEs in Europe, Competitiveness, Innovation and the Knowledge-Driven Society, (2002) (Data 1996 – 2001) Brussels: Eurostat – EU Commission – Theme 4, Industry, trade and services, pp. 51 and 60. 352 Time devoted to computer related training is above the EU-15 average (17 hours) in Germany (21h) and France (20h). Next come Belgium and Spain (16h), followed by the UK (15h), Hungary (13h) and finally Poland (8h). Evaluating the relations between firm size and hours spent on computer related training, with the exception of Hungary, smaller companies are spending more time than larger ones. In relation to computer skills, it is worth emphasising the rate of Internet usage of the whole population, which is an important resource in the New Economy. The importance of a general diffusion of Internet usage – given the lack of resources of SMEs available for training – may facilitate the diffusion of the new working methods enabled by the ICTs. (Koike – Inoki 1990). Comparing individual and company Internet usage, the following asymmetric pattern was found. With individual usage, striking inequalities were identified between countries belonging to the EU-15 and NMS. On the contrary, differences in company Internet usage are still visible but rather modest. (See Figure 11.1!) Figure 11.1 Individual and company Internet usage Source: Ottens 2005:2. Interestingly enough, in spite of the ‘hype’ surrounding the Knowledge Economy in the debate, such traditional fields of training as ‘engineering and manufacturing’ still play a 353 dominant role in company training practice. These courses occupy the second position in terms of hours spent on CVT courses. On the one hand, companies in Belgium (29h), Poland (23h), Hungary (22h) and the UK (19h) spend more time than the EU-15 average (16h) on this kind of training. On the other hand, in the remaining three countries (France, Spain and Germany) the time spent on ‘engineering and manufacturing’ related courses was below the EU-average. With the exception of Hungary, Poland, the UK and France, there is no linear relation between the size category of firms and the time spent on training. ‘Personal skill development’ comes third in the ranking of training fields. However, we must treat this data with caution because the category of ‘personal skill development’ seems to be interpreted differently from country to country. This is shown most explicitly in the data for Poland; although in Hungary only 4 hours were spent on average on this kind of training, in Poland the same indicator is more than five times higher, especially in the case of large firms, where the differences are even higher. Beside Poland, this type of training is of particular importance in UK firms. Training in the field of ‘Management and Administration’ was the fourth most popular in the countries investigated. However, it is interesting to note that there are relatively big differences between the countries. Thus, only the UK (15h) is above the EU-15 average (11h), all other countries lag behind, usually with less than 10 hours devoted to this field. It is interesting to note that in emerging market economies like Hungary and Poland, the time spent on ‘Management and Administration’ related training is the lowest among the countries surveyed. ‘Environmental protection, occupational health and safety’ and ‘Sales and Marketing’ occupy the next two positions in the rank order of training fields, with 9 hours dedicated to them. It is interesting to note that while ‘Environmental protection, occupational health and safety’ shows a fairly equal distribution according to the size category of firms within a country, in the case of ‘Sales and Marketing’ there are larger differences. This may be due to the ‘obligatory character’ of some of these courses (e.g. in the majority of the countries, the law defines what kind of environmental or occupational health and safety training is required in a given type of work). Notwithstanding this ‘obligatory character’ of the these types of training, we identified a significant degree of difference in the awareness of environment protection and occupational health and safety, which is well reflected by the time devoted to 354 them: British entrepreneurs/owners spend far more time on environment protection and occupational health and safety related training courses than their Polish counterparts. In addition, the importance of ‘Sales and Marketing’ training varies greatly from country to country and according to the size category of firms. For example, in the UK, Hungary and Poland this kind of training is relatively popular among small companies, while it less important among medium-sized and large firms. On the contrary, in France, large enterprises spend more time on it than medium-sized and small firms. Time spent on ‘Accounting and finance’ related training – interestingly enough – is the highest in Hungary, due to the complicated and unstable character of financial rules. If we compare this type of training only within the category of small firms – which is the core topic of our investigation, again, Hungarian firms spend most time on this issue, surprisingly followed by Germany and Poland. It is widely accepted in the community of experts studying and evaluating the roles and new opportunities of SMEs in the fast growing global knowledge economy, that beside ‘computer sciences/computer use’ knowledge – which is ranked number one among the training fields measured by time spent on CVT courses – time spent on ‘foreign language’ related learning is located at the bottom-end of the ranking. The time spent on languagerelated CVT courses indicates a rather similar pattern: all countries (with the exception of British firms) are aware of the importance of language skills. They spend more time – especially Spanish firms – than the EU-15 average on this kind of training. In addition to the time spent on language training, it is worth briefly reviewing the English-language reading ability of the whole population. 355 Figure 11.2 English reading ability in the Leonardo countries (question: How well do you read English? – percentage of the population) 100% 90% 80% 46 70% 60% 67 80 42 26 19 24 23 30% 17 11 9 8 16 22 22 31 13 48 73 80 40% 10% 37 59 50% 20% 38 36 44 14 19 34 30 13 0% Poland Hungary Slovakia Spain very or quite well France Germany Belgium not very well NMS-9 EU-13 EU-22 not at all Source: European Foundation for the Improvement of Living and Working Conditions 2004:29. Note: English speaking countries (Ireland, Malta and the UK) are excluded. The Figure 11.2 presents details on the English reading ability of the population of the countries involved in the Leonardo project. A sharp difference between the nine NMS and the EU-13 is clearly demonstrated. Among the NMS countries a higher proportion of the population who can read English was found in Slovakia than in Hungary. Despite the significant gap in the English reading ability of the EU-13 versus NMS-9, we must note that the gap in the ability to read English is wider among older people: differences in the 50-64 age group were up to three or four times (10% vs. 38% of the population speaks very well or quite well) whereas for the 18-24 age group the difference was less than double (32% vs. 63%). Comparing the practices of enterprises providing internal and external CVT courses by size category of firm, size visibly matters more in the case of internal CVT courses. For example, firms employing 250 or more staff make more intensive use of their own training resources. Alongside similar patterns identified in the relative differences (by size category) in the provision of internal CVT courses, we found significant variations in the share of companies organising in-house training courses. The proportion of this type of internal CVT course is above both the EU-15 and EU-25 average in Germany and the UK. Hungary, Spain 356 and Poland represent the bottom-end of countries organising internal courses, whilst France and Belgium are located between these two groups of countries. See in detail in Table 11.2 Table 11.2 Percentage of all enterprises providing Internal CVT courses, by size class Country Total Size of enterprise (number of persons employed) 0-9 10-49 50-249 250 or more EU-25 55 45 49 66 85 EU-15 56 46 50 68 86 Belgium 42 33 38 51 73 France 49 38 42 56 87 Germany 59 48 53 74 85 Spain 33 19 25 47 74 Hungary 36 27 30 39 71 Poland 36 33 33 36 63 Slovakia n.d. n.d. n.d. n.d. n.d. UK 68 57 62 80 89 Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal The data presented in the next table suggests that there are no significant differences in the share of firms organising external CVT courses, because all enterprises rely heavily on external channels of knowledge transfer. See in detail in the Table 11.3 357 Table 11.3 Percentage of all enterprises providing External CVT courses, by size class Country Total 0-9 Size of enterprise (number of persons employed) 10-49 50-249 250 or more EU-25 91 89 90 94 96 EU-15 91 89 90 93 96 Belgium 93 95 93 93 93 France 95 94 94 97 99 Germany 91 90 90 92 98 Spain 92 93 92 91 90 Hungary 88 88 87 89 89 Poland 92 89 91 95 93 Slovakia n.d. n.d. n.d. n.d. n.d. UK 89 84 87 93 95 Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal. Evaluating the importance of training providers supplying external CVT courses, the following two patterns can be identified. According to the results of the CVTS (1999) at both EU-25 and EU-15 levels the rank order of training providers was similar. However, a country level comparison of the rank order of different types of training providers revealed significant differences, with the exception of private training organisations, which occupied the first position in each country. The training provider institutions are listed below in rank order: 1. Private training organisations 2. Specialised training institutions 3. Equipment suppliers 4. Public schools and colleges 5. Chambers of Commerce, sector bodies and employers’ organisations 6. Parent/associate companies 7. Universities and other higher education institutions 8. Trade unions The data in the Table 11.4 indicates both similarities and visible differences in the relative importance of external CVT course providers. In terms of similarities, the first position in all countries investigated is occupied by ‘private training organisations’. In the 358 case of all other training providers, we identified great differences in their roles in different countries. Assessing training providers in second and third positions, the following patterns were identified: ‘specialised training institutions’ are in second or third position in Belgium, Hungary, Poland and the UK. ‘Equipment suppliers’ are in second or third position in France, Germany, Belgium and Spain. Interestingly, universities and other higher education institutions are in second position only in Hungary, and third in Poland, while in all other countries, these institutions occupy the bottom of the hierarchy of training providers, together with the trade unions. Beside the unquestionably pre-eminent position of ‘private training organisations’, in the case of all other training providers, we identified the following double pattern. The first group of countries is characterised by ‘institutional sickness’: in these countries training is concentrated in the activity of one or two training providers (e.g. in Poland, ‘chambers of commerce, sector bodies and employers’ organisations’ (21%), in Germany, ‘specialised training institutions’ (20%) in Belgium and ‘public schools and colleges’ (15%) in the UK. In the other group of countries, instead of ‘institutional sickness’ we found institutional proliferation (e.g. ‘universities and other higher education institutions’ (19%), ‘specialised training institutions’ (17%) and ‘public schools and colleges’ (14%) in Hungary) Table 11.4 Rank order of training provider institutions supplying external CVT courses 1 EU-25 priv EU-15 Priv Belgium priv France priv Germany priv Spain priv Hungary priv Poland priv UK priv 2 spec Spec spec equip choc par univ spec pub 3 equip Equip equip par equip equip spec univ spec 4 pub Pub par choc spec choc pub equip equip 5 choc choc choc pub par spec equip par univ 6 par Par pub spec pub univ par pub par 7 univ Univ univ univ union union choc union choc 8 union Union union union univ pub union choc union Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal. Legend: pub = Public schools and colleges; univ = Universities and other higher education institutions; spec = specialised training institutions; priv = Private training organisations; equip = Equipment suppliers; par = Parent/associate companies; union = Unions; choc = Chambers of commerce, sector bodies, employers’ organisations. 359 The following quotations from the company case studies illustrate well the importance of the role different training providers play in supplying the necessary knowledge: Belgian construction firm, 100 employees The sector has a lot of partnerships with educational institutes. There are a lot of work placements, fully integrated in the curricula and of sufficient duration. The professional profiles define the final terms of the curriculum. (…) The FVB, The Flemish Fund for Vocational Training in the building and construction industry is also contributing to the promotion of job opportunities in schools. Since 1996 they have been cooperating intensively with educational institutes. More than 200 schools, i.e. 380 building and construction departments with a total of 12,000 third grade students, have a partnership with the FVB. Frequently the integration of work placements, the fine-tuning of curricula to the needs of the professional world, infrastructure, logistics and course materials are jointly evaluated. Training for trainers is offered as well as seminars on safety issues. The annual budget of the FVB for these partnerships is circa 2 million euro. Belgian travel agency, 2 employees “First of all, I contact schools because it is a plus to recruit somebody with a basic knowledge of all tourism aspects. Apart from that, I always pass the advertisement to the VDAB (Flemish Service for Employment and Vocational Training) and specific federations. They have a magazine and a website. Working this way, you have more possibilities to find someone with experience.” (owner) Polish funeral company, 64 employees “I’m furious, because the workers don’t pay attention during courses and make stupid mistakes later on. I paid a lot of attention to such courses until the year 2000. After that I was of an opinion that the workers fulfil their duties properly and that there is no point in over–training them. (…) I got discouraged because in one instance, I paid 50% of the costs for one promising employee throughout three years, and, on finishing his studies, he went over to our competitor.” (owner) Hungarian travel agency, 6 employees “As regards tourism education in Hungary, the National Tourism Development Strategy notes ‘it is a general contradiction that there are fresh graduates coming from the various schools which (also) teach tourism, but the agencies would rather have a labour force with particularly specialized training and practical knowledge.’ This is reinforced by the regional leader of Turizmus Rt., too, according to whom, ‘at the college level of training, many subjects provide knowledge for which there is no, or hardly any, need in practice. […] There is no course book on travel agency management in Hungary either.’ ”(managing director) 360 Spanish ICT company, 30 employees “We are continually training our employees. The technical personnel receive continuous training because the products are constantly evolving; more than once a year they receive some training. They have a product that is very extensive and that they have to know very well; they work on it, take courses, receive documentation, receive a large amount of information; just like the salespeople, they have a meeting at least once a year where they hear about all of the new developments, the new products being incorporated into the company, new functions…all paid for by the company.” (general manager) Spanish travel agency, 3 employees “When you work at a travel agency, it is necessary to take additional training courses, but in the case of wholesalers, no. If I were an IATA travel agency, yes, because when you get your degree, you don’t come out ready to enter data for the first time in a screen, to read the initials for each city, and look up flights, then, in that case, it is necessary. IATA also gives courses so that your employees can learn to handle its tools. In my case, no. It is much more comfortable not being in IATA. The minute I become part of IATA, I’ll have to go to a course, and we’ll all have to go, and whoever else has to go. As soon as I start selling airline tickets, yes, because they change AMADEUS, or because it is necessary because of whatever may come up, but now, in my current situation, it isn’t necessary”. (owner/employer) After systematically reviewing the key actors in supplying knowledge, we need to measure the efficiency of knowledge transfer. We are aware that there is no generally accepted single indicator to assess the efficiency of training. In European practice, the following methods of evaluation were used to assess the effect of Continuing Vocational training courses: measuring the satisfaction level of participants, carrying out tests to verify new skills, formal validation or certification of skills acquired, measuring if new skills are applied at work, and using indicators of any improvements in production. 361 Reviewing the various methods used to evaluate the effects of CVT courses, the results can be compared in various dimensions. Firstly, we compared the results on an EUlevel and country level. Secondly, we tried to identify the impact of the size-category of firms in relation to the performance measurement of CVT courses. For the first dimension, we found the following rank order: 1. Level of satisfaction of participants 2. Measuring if new skills are applied at work 3. Formal validation or certification of skills acquired 4. Carrying out tests to verify new skills 5. Using indicators of any improvements in production In relation to the EU-level comparison, we must point out that there are no noticeable differences in the rank order between EU-15 and EU-25 countries. In addition, we should mention that ‘using indicators of any improvements in production’ is the most rarely used method of course evaluation. Comparing the country-level differences, the following patterns were identified: in the UK all methods of evaluation, with the exception of ‘using indicators of any improvements in production’, were used at a higher rate than the EU average (both EU-15 and EU-25). In the case of Poland, ‘formal validation or certification of skills required’ and ‘measuring if new skills are applied at work’ are more frequently applied than the EU average. In France, the following two indicators were used more frequently than the EU average: ‘Measuring satisfaction level of participants’ and ‘Carrying out tests to verify new skills’. Finally, it should be pointed out that in the Hungarian practice, ‘measuring if new skills are applied at work’ and in Spain, ‘formal validation or certification of skills required’ were used at a higher rate than the EU average. See the detailed statistical data in the Table 11.5 362 Table 11.5 Methods enterprises use to evaluate the effect of CVT courses by type of evaluation and size class UK Slovakia Poland Hungary Spain Germany France Belgium Country Methods of Evaluation Firm Size (N° of employees) 10-49 50-249 250 or more TOTAL 10-49 50-249 250 or more TOTAL 10-49 50-249 250 or more Measuring satisfaction level of participants + + ++ + + + 0 TOTAL - 10-49 50-249 250 or more TOTAL 10-49 50-249 250 or more TOTAL 10-49 50-249 250 or more TOTAL 10-49 50-249 250 or more TOTAL 10-49 50-249 250 or more TOTAL -----------n.d. n.d. n.d. n.d. ++ ++ + ++ Formal Carrying Measuring Using validation out tests if new indicators of or to verify skills are any certification new applied at improvements of skills skills work in production acquired --0 + ---0 --+ 0 + --++ --++ ++ -+ -0 -0 -0 --------0 -n.d. n.d. n.d. n.d. ++ ++ ++ ++ + ++ ++ + --+ -+++ +++ +++ +++ n.d. n.d. n.d. n.d. +++ ++ ++ +++ -+ + + + + 0 ++ + n.d. n.d. n.d. n.d. + ++ + + 0 0 ----n.d. n.d. n.d. n.d. 0 - Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal. Notes: + indicates that the rate is higher than the EU average (and the degree is represented by the number of crosses); 0 = EU average; - indicates that the rate is lower than EU average (and the degree is represented by the number of dashes). 363 Comparing the use of various methods of evaluation, we identified a greatly varying distribution of percentages, both by country and by size category of firm. In relation to the satisfaction level of participants, the following patterns were discovered. As we expected, we could not trace any trace of size category effect in the British and French cases. The method of measuring participants’ satisfaction was more extensively used in large firms in comparison with SMEs in the case of Germany, Hungary, Spain and Poland. Finally, Belgium is the only country where the size effect can be visibly demonstrated. With the ‘measuring if new skills are applied at work’ method of assessment, the following two groups of countries were distinguished. An inverse size effect (use of this evaluation method decreases by increasing size category of firms) was detected in Belgium, France, Germany and Spain. This method of evaluation is more often employed by SMEs in comparison with LSE in Hungary, Poland and the UK. In the case of the ‘formal validation or certification of skills acquired’, the pattern of size effect was found in the majority of countries: Belgium, Germany, Spain, Hungary and Poland. Size does not have a significant impact on the use of this method in the British and French practice. Finally, with ‘carrying out tests to verify new skills’, the following mixed picture was identified. In one group of countries (Belgium, Germany, Spain, Poland) the size effect is visible. It is interesting to note that both in the French and British company practice, small firms were more likely to test new skills compared to medium and large firms. In Hungary, no clear size effect exists. See in details in the tables in the Annex VI.1. 364 To diminish the risks of interpretation and evaluation of formal training practices in SMEs, it is necessary to draw attention to the particular importance of non-formal training practices such as ‘on-the-job training’ (OJT) ‘learning from others’ or ‘learning by doing and using’. In this respect we share the following view concerning learning practice in the small enterprises: “most of the learning is based on ‘learning by doing’. Such training practices result in recognition by standard measures (i.e. education level or diplomas). Traditional literature on SMEs training practices has very often ignored these non-formal methods such as learning by doing, visits to other enterprises, dialogue with customers and suppliers, personal development meetings, work rotation, staff meetings, etc. which are very important for SMEs” (Ylinenpaa 1997). This situation indicates the underdevelopment of systematic and formal training practice in SMEs. However, the non-formal practice of ‘tacit’, ‘non-coded’ knowledge/competence development and transfer are present in these firms; but the assessment of their impact requires qualitative research tools, e.g. case studies. Beside the difficulties of measuring and surveying these quantitative research methods of knowledge development practice in SMEs, we must point out another shortcoming related to the problem of knowledge spillovers in the SME sector. Unlike in the large sized firm sector, the SME literature identifying channels/mechanisms for transmitting knowledge spillovers is sparse and remains underdeveloped. Despite these inconsistencies and the lack of empirical evidence, experience acquired from the company case studies – presented below – could serve as an important resource to enrich present knowledge and also as an important source of inspiration for future research projects. Evaluating the results of the company case studies concerning training practices, we intend to review the following sources and forms of knowledge generation. Before presenting various features of skill use practices, it is necessary to stress the important impact of the sector in which firms investigated operate (e.g. manufacturing, services, tourism and ICT). For example, according to the company case studies the firms operating in the tourism and manufacturing sector are representing the so-called “low-skill equilibrium” in comparison with ICT-related firms which support more the training of their employees. These latter ones represent the so-called “high-skill equilibrium” model. 365 The importance of various aspects of On-the-job-training was mentioned during the interviews both by owners/managers and other stakeholders. The following quotations clearly illustrate the various forms of On-the-job-training (OJT). Hungarian ICT company, 62 empolyees Learning by doing ‘Nowadays we are looking for PHP and HTML editors, and it is not really knowledge you can learn at school. It depends on how much time you spend on it at home.’ Acquiring knowledge usually means self-education: on-the-job training or ‘learning by doing’. One of the company’s important problems is the lack of an internal training system – there is no resource for that. “Fortunately we do many types of tasks that require us to update all the time. This is true mainly on the higher professional levels, but we do not have time to train the others on the lower levels. We do not have any resources for that and we don’t even get any. The situation has changed recently; for the implementation of a new product special knowledge is needed which we have to take forward. But we can only train them with difficulty, they are partly alone.’ (senior developer) Learning by using In this sector you cannot get the necessary training through the formal education system. “What we do one can’t learn at the secondary schools and colleges. What we know it took one hard year to learn at work. If the material you possibly can know is 100%, than we know 80%. We could improve this, for example with foreign ad server technology, but really we are the only ones who could do the training both for the clients and for the high school students.” (digital media manager) Learning by interacting Business information exchange can happen only in close micro communities. “Everybody knows each other; the informal relationships are very important. We discuss everything that happens in the market, and there are a few people with whom we talk about personal things. In some sectors, like in the on-line advertisement sector, it is much closer. In that sector there are very young people, and also at media and sales, they go to pubs every week together. You can get the most valuable information through these channels. If you just write letters and read the news, I don’t even know how somebody can decode the message to get relevant information, they are really not up-to-date. The newsletters are coming, full of information, and I do not understand what it is about. You have to see behind them to understand.” (digital media manager) 366 Spanish food company, 165 employees on average, but 320 in the summer season “We give all our workers prior training before starting work. One kind is continuous on-the-job training – this initial hour or half hour to tell them how they should do things, and that first day when you’re on top of them, which is the responsibility of an experienced person. Then, before the season starts and so, before the worker is incorporated, we explain to him how the cooperative works, health standards, training for the citrus fruit food handler’s licence, work risk prevention... a load of preliminary talks that have to be given before the worker is incorporated. And then, through intermediary authorities, there is training on selection tasks. We run specialised courses on oranges, environmental health, sorting, harvesting for the pickers. For members and workers, courses on pruning, grafting... there are always courses. We have the European Social Fund that provides free training. More than for any other reason, primarily because we have a training capacity and because it doesn’t cost us anything. It wouldn’t be wise not to use it. And also, because having the AENOR stamp implies that we also have a training plan.” (manager) Discussing the interviews’ experiences in relation to OJT, we should draw attention to the shifting priority of different types of knowledge. We would like emphasize the increasing role of social and cultural skills. The role of the communicational ability, appearance, or aesthetic and emotional qualities of employees, their client-orientation, foreign language knowledge, etc is increasing in SMEs’ everyday practice in comparison to ‘technicalprofessional’ skills. The quotations in the following box clearly illustrate the elements of social-cultural skills discussed above: Belgian construction firm, 100 employees “At this moment there is training on three Fridays in a row. Six foremen (painters, carpenters and drivers) follow a training course in motivation, communication and leadership. This is a way of motivating people and it is also good for the company as they need to motivate their workers.” (managing director/owner) Belgian travel agency, 2 employees During interviews, I really have to find out whether they have a commercial feeling because in the end, we are a shop that has to sell. Also the appearance of the person is important. It must be pleasant for the customer to enter the shop, to be confronted with employees who are friendly and open-minded, who can think logically when facing problems. You can really solve a lot, just by being friendly and by thinking logically. Moreover, there must be an interest in tourism. Working in the tourism industry must really be a passion. Lastly, there should be a minimum knowledge of foreign languages and they must have travelled in the past. 367 Hungarian travel agency, 6 employees In the travel agency office, the employees come into personal contact with the clients; to make a successful deal, they also need what are called emotional skills and competences (communication, empathy), which they can only master during work, which further diminishes the training activity of the company. “At school, one can get the essentials. Among the graduates, only those whose personal features fit the requirements of this client-oriented job will be successful; one can only stay permanently on the market if one can utilize the knowledge gained in practice.” (managing director) It is not our intention to summarise the various characteristics of skills generation and use in the SME sector in general and in the companies investigated in the Leonardo project, but we would like to draw attention to the following two patterns. Firstly, comparing the case study experiences collected from companies operating in different sectors, it is interesting to note that the companies operating in the Knowledge Economy related sectors (e.g. ICT) raised various aspects of knowledge use and development more frequently. Surprisingly, these firms’ representatives stressed – during the interviews – not only the need for continuous development in the field of technical and professional skills55, but also the growing importance of social-cultural skills. Beside the important sectoral dimension affecting the skill needs and skill use practices, we would like to raise the important question of the use and lack of new technologies. Evaluating the latest CVT survey results, the EU and Leonardo country level comparison provides the following picture. At the European level (both EU-15 and EU-25), firms employing ‘new technologies’ focus more on Continuing Vocational training than firms without ‘new technologies’. The relation between time spent on CVT courses (per employees) and use of new technologies is the strongest in Belgium, Spain, Hungary and Poland, followed by Germany and the UK, while the weakest relation is in France. Evaluating this relation by size category of firms, we may say that size matters most in the Belgian, French and Spanish cases. In Hungary, Poland and Germany the impact of firm size on the relation between the use of new technologies and the time spent on CVT courses prevails to a lesser extent, while in the UK there is an inverse 55 “This can be illustrated by the reference in a recent report from the Danish Ministry for Education to a German source that claims that half of the skills a computer engineer has obtained during his training will have become obsolete one year after the exam has been passed, while the halving period for all educated wage earners is estimated to be eight years.” (Nielsen – Lundvall, 2003:1.) 368 size effect (i.e. as the size category of firms increases, the share of firms using new technologies decreases). See in detail, the Table 11.6 Table 11.6 Hours in CVT courses per employee in enterprises with and without ‘new technologies’, by size class Country EU-25 Total Yes* No** 13 10 Size of enterprise (number of persons employed) 10-49 50-249 250 or more Yes No Yes No Yes No 11 6 12 8 14 14 EU-15 13 10 11 6 12 9 14 14 Belgium 17 8 12 5 15 11 20 12 France 18 16 10 7 14 10 21 24 Germany 10 6 8 4 10 6 10 8 Spain 13 6 8 3 10 5 18 11 Hungary 7 3 6 2 6 2 8 5 Poland 6 3 5 2 5 2 8 5 Slovakia n.d. n.d. n.d. n.d. n.d. n.d. n.d. n.d. UK 14 12 16 17 15 14 14 9 * Enterprises introducing ‘new technologies’. ** Enterprises without ‘new technologies’. Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal. 369 12. Innovation The key lesson to be learned from reviewing relations between the level of technology used by the SMEs and the efforts devoted to Continuing Vocational Training Courses is that firms using new technologies are more likely to spend more time on it. This phenomenon draws attention to the importance of technological change and its core dimensions as an innovation process in the SME sector. The following section gives details on various features of innovation activities by countries and by size class of business organisations. Reviewing the position of countries in relation to innovation activities, the following rank order can be identified: 1. Germany (60.9%) 2. Belgium (50.1%) 3. France (40.8%) 4. UK (35.8%) 5. Spain (32.7%) 6. Hungary (23.3%) 7. Slovakia (19.5%) 8. Poland (17.3%) This indicator of innovation activities has an aggregated nature, that is it covers the categories of both product and process innovation. Before evaluating these two types of innovation, it is worth noting that the rate of innovation activities is strongly related to the size category of firms, in other words innovation activities increase with the increase in size. These European findings are reinforced by the various surveys carried out on the direct measure of innovative output in the USA. For instance, the US ‘Small Business Administration’s Innovation Database’ showed that the most innovative US enterprises are large corporations (Acs-Audretsch 1990). Comparing the distribution of product versus process innovations, in all countries – with the exception of Spain – product innovations represent the highest share. Looking at the impact of the size category of firms investigated in the Leonardo project, this variable has a visible influence in a minority of countries; France, Spain and the UK. In the remaining 370 countries no clear relationship between size and the presence of product and process innovations was identified. In the case of Belgium, the rate of product innovation was higher than the average in the medium-sized category of firms, similar to Hungary, Slovakia and Germany. Looking at the distribution of process innovation, the following differences were registered. In the Belgian case there is no visible difference according to the size category of firms, in the German practice medium-sized firms play a dominant role, while in Hungary and Slovakia large firms are among the leaders of process innovation. 371 Table 12.1 Innovation activities, product and process innovation of firms operating in the Leonardo countries UK Slovakia Poland Hungary Spain Germany France Belgium Country Share of enterprises with… 45.0 64.2 76.5 50.1 31.4 52.3 76.0 40.8 55.0 71.6 86.4 product innovation only 18.6 22.0 16.5 19.1 11.4 18.8 22.9 14.4 19.1 22.3 17.7 TOTAL 60.9 19.7 11.4 10-49 50-249 250 or more TOTAL 10-49 50-249 250 or more TOTAL 10-49 50-249 250 or more TOTAL 10-49 50-249 250 or more 29.5 44.6 67.5 32.6 20.9 28.0 44.4 23.3 12.9 24.6 53.4 17.3 9.5 10.6 14.2 9.8 7.5 12.8 9.7 8.5 n.d. n.d. n.d. n.d. 15.1 24.4 46.8 19.5 8.8 13.9 19.4 10.7 9.4 12.9 15.1 10.0 4.2 3.5 8.1 4.2 n.d. n.d. n.d. n.d. 2.1 1.6 3.1 31.6 46.7 57.1 35.8 10.8 16.2 16.8 12.2 Firm Size (N° of employees) 10-49 50-249 250 or more TOTAL 10-49 50-249 250 or more TOTAL 10-49 50-249 250 or more innovation activities TOTAL 10-49 50-249 250 or more TOTAL Source: Data set available on the EUROSTAT portal. 372 process innovation only 9.8 9.1 10.4 9.7 6.1 8.9 7.8 7.0 10.8 14.5 8.1 2.0 6.6 10.0 12.9 7.6 The relative weakness of process innovation in comparison with product innovation draws attention to the under-rated importance of non-technical innovation. In addition, it is worth presenting briefly the results of the latest European competitiveness report. One of the most interesting outcomes of this report indicates that the advance of the US over Europe is not only in the field of technological innovation but especially in the advance of non-technical innovations. The following figures illustrate a composite indicator of non-technical innovations. In other words, these figures demonstrate the share of SMEs introducing ‘advance management techniques’, ‘new or significantly improved organisational structure’ and significant changes in the aesthetic appearance of at least one product. See details in Figures 12.1. Figure 12.1 Share of enterprises with non-technical change 65 Germany 49 Belgium 46 Spain 29 Hungary 23 France 11 Slovakia 0 10 20 30 40 50 60 70 Figure 12.2 Share of enterprises implementing changed organisational structures 49 Germany 37 Belgium UK 32 Spain 31 10 Hungary 7 France 0 10 20 373 30 40 50 Figure 12.3 Share of enterprises implementing advanced management techniques 36 Germany 31 UK 24 Spain 22 Belgium 17 France 9 Hungary 0 5 10 15 20 25 30 35 40 Figure 12.4 Share of enterprises implementing significant changes in æsthetic appearance 35 Germany 28 Spain 22 Belgium 19 Hungary 3 France 0 10 20 30 40 Source for Figures 12.1-12.4: European Innovation Scoreboard 2004:14. 374 50 Figure 12.1-12.4 shows the composite indicator of non-technical change, and the three other sub-indicators, namely 1., the percentage implementing changed organisational structure, 2., the percentage implementing advanced management techniques, and 3., the percentage implementing significant changes in aesthetic appearance or design of at least one product.56 Reviewing the composite and each of the three underlying sub-indicators, the following pattern can be distinguished. In the case of the composite indicator of non-technical innovation, Germany (65%) and Belgium (49%) belong to the ‘leading edge’ country group, whilst Hungary (29%), France (23%) and especially Slovakia are among the ‘trailing edge’ countries. Looking at the countries’ position for the three other sub-indicators, we can say that Germany has the leading position in all categories, while for other countries there is no stable ranking position. In the ‘Implementing changed organisational structure’ category, besides Germany (49%), Belgium (37%) and the UK (32%) have the leading position, while Hungary (10%) and France (7%) have the lowest. In the case of ‘Implementing advanced management techniques’, beside Germany (36%), the UK (31%) has the most favoured position, in contrast with Hungary (9%), which has the least favoured position among the Leonardo countries. Finally, in relation to ‘Implementing significant changes in the aesthetic appearance or design of at least one product’, beside Germany (35%), Spain (28%) is in the leading group, while Hungary (19%) and France (3%) have the worst position. Recent studies emphasize the growing importance of cooperation between SMEs in the innovation process. Cooperation and networking are replacing the well-known paradigm of ‘economy of scale’. As a result of this paradigmatic shift in production, SMEs relying on the extensive use of ICT may explore and exploit knowledge and information sources 56 Evaluating the comparison of various countries using these indicators – which is the only one currently available on the subject of non-technical innovation – we have to point out that this data can only be interpreted with caution. “For some countries the results for organisational change are very high and, for most countries, the occurrence of organisational change seems to be significantly higher than the implementation rate of advanced management methods. This raises doubts about the common understanding of the underlying concepts and indicates that the results must be interpreted cautiously.” (European Innovation Scoreboard 2004:16.) In addition, we have to note that some of the countries involved in the Leonardo project are missing from the dataset. For example, in the case of the composite indicator of non-technical change, UK and Polish data are missing. In the case of implementing changed organisation structures and of implementing advanced management techniques, data for Poland and Slovakia are missing, and finally, for implementing significant change in aesthetic appearance, British and Slovakian data are missing. 375 generated by the firms participating in the network. The following table indicates the importance of cooperation in innovation activity among the New Member States. Table 12.2 Enterprises with cooperation arrangements on innovation activities, as a percentage of all innovation active enterprises, by sector and size class NACE Sizeclass Total Industry Services EU-15 Czech Estonia Latvia Lithuania Hungary Poland Slovenia Slovakia Romania Republic Small 14 20 31 45 49 48 26 36 12 17 Medium 24 26 39 49 44 56 36 49 31 22 Large 57 40 67 68 60 73 49 55 46 39 All 19 24 35 49 48 52 32 46 24 22 Small 11 22 27 31 38 52 19 36 17 12 Medium 22 23 28 48 38 58 27 47 29 18 Large 61 40 68 66 59 71 48 55 45 38 All 17 25 34 41 41 55 28 47 28 19 Small 18 18 35 65 56 40 33 37 8 27 Medium 29 36 41 52 58 43 61 62 37 36 Large 47 39 67 74 67 86 52 54 58 47 All 22 22 37 62 57 42 40 43 16 31 Note: Data for Hungary do not include Mining and Quarrying Note: Data for Malta and Cyprus are missing as well as that for the ‘Old Member States’ Source: Crowley 2004:4. edited version Table 12.2 shows an interesting picture of the degree of cooperation in innovation activities of the New Member States in comparison with the EU-15 countries. Surprisingly enough, in all New Member States the share of cooperation arrangements on innovation activities, as a percentage of all innovation active firms, is significantly higher than the EU-15 average. More than every second Hungarian firm (52%) reported that they have some form of cooperation with other partners in their innovation activities, followed by Latvia (49%), Lithuania (48%), Slovenia (46%), Estonia (35%), Poland (32%), Slovakia and the Czech Republic (24%). Comparing the intensity of cooperation in innovation by sectors (industry versus services), a fairly balanced situation was found. In one group of countries (the Czech Republic, Hungary, Slovenia, Slovakia) cooperation is more developed in the industrial sector, whilst in the other group of countries (Estonia, Latvia, Lithuania and Poland) cooperation in innovation is more concentrated in the service sector. As far as the size category effect is concerned, we 376 can say that, with the clear exception of Hungary, intensity of cooperation is increasing with the growing size of firms (the larger the firm the higher is the intensity of cooperation). 377 ANNEX VI.1 Some basic data for measuring training and innovation activities of firms in Europe Table 12.3 Training of Employees in the NMS and ACC, 2001 Indicators of Training Countries Bulgaria Employees who received training over the past 12 months (%) 12 Romania 17 3.7 Lithuania 24 5.4 Hungary 25 6.8 Cyprus 25 7.9 Latvia 26 4.3 Poland 24 2.8 Malta 29 9.2 Estonia 34 4.5 Slovenia 26 4.7 Slovakia 40 2.6 Czech Republic 51 3.5 ACC – 12 27 3.7 Source: Working Conditions … 2003:41 378 Average length of training (number of days) 2.0 Table 12.4 Hours in CVT courses per 1000 hours worked by size class Size of enterprise (number of persons employed) Total 10-19 10-49 50-249 250 or more 8 10 8 8 9 EU-15 9 10 8 8 9 Belgium 10 10 10 9 11 France 11 9 7 7 14 Germany 6 6 5 6 6 Spain 11 13 12 9 11 Hungary 6 9 8 5 5 Poland 5 10 6 4 5 n.d. n.d. n.d. n.d. n.d. 8 13 9 8 7 Country EU-25 Slovakia UK * Only in enterprises with CVT courses. ** All enterprises. Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal Table 12.5 Percentage of Internal CVT courses, by size class Country EU-25 Total 58 Size of enterprise (number of persons employed) 10-19 10-49 50-249 250 or more 38 41 45 64 EU-15 58 38 42 46 64 Belgium 51 27 35 42 60 France 51 27 29 30 58 Germany 63 29 33 48 74 Spain 48 15 25 33 59 Hungary 35 30 29 32 38 Poland 45 15 31 53 47 Slovakia n.d. n.d. n.d. n.d. n.d. UK 63 52 57 55 65 Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal 379 Table 12.6 Percentage of the total hours in External CVT courses, by training provider* and size class Country EU-25 Total 8 Size of enterprise (number of persons employed) 10-19 10-49 50-249 250 or more 12 9 11 6 EU-15 8 12 9 11 6 Belgium 7 9 6 7 7 France 5 9 6 7 4 Germany 3 1 3 3 4 Spain 1 5 3 1 1 Hungary 14 6 14 6 18 Poland 1 0 0 0 2 Slovakia n.d. n.d. n.d. n.d. n.d. UK 15 36 27 33 9 *Provider: Public schools and colleges Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal Table 12.7 Percentage of the total hours in External CVT courses, by training provider* and size class (continued) Country EU-25 Total 4 Size of enterprise (number of persons employed) 10-19 10-49 50-249 250 or more 3 3 2 4 EU-15 4 4 3 2 4 Belgium 5 7 8 6 3 France 2 2 1 2 3 Germany 1 1 1 1 1 Spain 3 4 4 2 3 Hungary 19 17 15 20 19 Poland 6 0 2 5 8 n.d. n.d. n.d. n.d. n.d. 5 4 3 2 6 Slovakia UK *Provider: Universities and other higher education establishments Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal 380 Table 12.8 Percentage of the total hours in External CVT courses by training provider* and size class (continued) Size of enterprise (number of persons employed) Country Total 10-19 10-49 50-249 250 or more EU-25 12 12 12 11 12 EU-15 11 11 11 10 12 Belgium 20 21 17 20 21 France 5 13 10 5 4 Germany 4 3 3 8 2 Spain 6 8 8 9 2 Hungary 17 39 27 20 12 Poland 32 13 29 39 29 Slovakia n.d. n.d. n.d. n.d. n.d. UK 11 5 5 3 14 *Provider: Specialised training institutions Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal Table 12.9 Percentage of the total hours in External CVT courses by training provider* and size class (continued) Country EU-25 Total 48 Size of enterprise (number of persons employed) 10-19 10-49 50-249 250 or more 28 34 45 54 EU-15 48 27 34 45 54 Belgium 38 31 30 41 40 France 65 30 49 57 72 Germany 36 17 19 29 47 Spain 58 29 33 54 74 Hungary 31 13 19 29 35 Poland 49 72 53 31 56 Slovakia n.d. n.d. n.d. n.d. n.d. UK 48 28 36 43 51 *Provider: Private training organisation Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal 381 Table 12.10 Percentage of the total hours in External CVT courses by training provider* and size class (continued) Country EU-25 Total 9 Size of enterprise (number of persons employed) 10-19 10-49 50-249 250 or more 15 15 10 8 EU-15 10 16 15 10 8 Belgium 10 13 17 7 8 France 7 22 15 12 3 Germany 16 26 29 17 10 Spain 7 12 9 7 6 Hungary 10 11 10 14 9 Poland 3 2 4 7 1 n.d. n.d. n.d. n.d. n.d. 9 11 11 9 9 Slovakia UK *Provider: Equipment suppliers Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal Table 12.11 Percentage of the total hours in External CVT courses by training provider* and size class (continued) Country EU-25 Total 5 Size of enterprise (number of persons employed) 10-19 10-49 50-249 250 or more 6 5 4 6 EU-15 6 6 6 4 6 Belgium 9 7 11 7 10 France 6 14 9 3 7 Germany 4 1 2 5 5 Spain 8 10 11 6 7 Hungary 2 5 3 1 2 Poland 3 5 4 8 1 n.d. n.d. n.d. n.d. n.d. 4 2 2 1 4 Slovakia UK *Provider: Parent/associate companies Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal 382 Table 12.12 Percentage of the total hours in External CVT courses by training provider* and size class (continued) Country EU-25 Total 1 Size of enterprise (number of persons employed) 10-19 10-49 50-249 250 or more 1 2 1 1 EU-15 1 1 2 1 1 Belgium 1 2 1 1 1 France 0 0 0 0 0 Germany 2 0 1 2 2 Spain 3 3 7 3 1 Hungary 0 0 0 0 0 Poland 1 0 1 0 1 n.d. n.d. n.d. n.d. n.d. 1 0 0 0 1 Slovakia UK *Provider: Unions Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal Table 12.13 Percentage of the total hours in External CVT courses by training provider* and size class (continued) Country EU-25 Total 7 Size of enterprise (number of persons employed) 10-19 10-49 50-249 250 or more 12 12 9 5 EU-15 7 13 13 9 5 Belgium 9 6 9 10 8 France 6 4 5 9 5 Germany 21 39 34 23 14 Spain 7 10 12 9 3 Hungary 2 5 3 4 1 Poland 1 1 3 2 1 n.d. n.d. n.d. n.d. n.d. 4 6 10 3 3 Slovakia UK *Provider: Chambers of commerce, sector bodies, employers’ organisations Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal 383 Table 12.14 Percentage of employees (only in enterprises with CVT courses) participating in CVT courses by sex and size class Country EU-25 Total 47 Size of enterprise (number of persons employed) 10-19 10-49 50-249 250 or more 46 43 42 49 EU-15 47 46 43 42 49 Belgium 54 45 44 46 62 France 51 35 34 41 59 Germany 36 41 39 33 37 Spain 44 40 40 39 47 Hungary 26 40 32 22 26 Poland 33 34 31 28 37 Slovakia n.d. n.d. n.d. n.d. n.d. UK 51 50 47 50 52 Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal Table 12.15 Percentage of employees (only in enterprises with CVT courses) participating in CVT courses by sex and size class (Males) Country EU-25 Total 48 Size of enterprise (number of persons employed) 10-19 10-49 50-249 250 or more 45 41 41 52 EU-15 48 45 41 41 52 Belgium n.d. n.d. n.d. n.d. n.d. France 52 32 33 43 61 Germany 38 41 39 34 40 Spain 44 38 39 38 48 Hungary 27 41 32 22 28 Poland 33 33 28 28 38 Slovakia n.d. n.d. n.d. n.d. n.d. UK 53 45 42 44 56 Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal 384 Table 12.16 Percentage of employees (only in enterprises with CVT courses) participating in CVT courses by sex and size class (Females) Country EU-25 Total 44 Size of enterprise (number of persons employed) 10-19 10-49 50-249 250 or more 49 46 43 44 EU-15 45 49 46 44 44 Belgium n.d. n.d. n.d. n.d. n.d. France 48 43 38 39 55 Germany 33 42 39 31 32 Spain 44 45 43 40 45 Hungary 25 38 32 23 24 Poland 33 36 37 28 35 Slovakia n.d. n.d. n.d. n.d. n.d. UK 48 58 59 62 46 Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal Table 12.17 Cost of CVT courses per participant (only in enterprises with CVT courses) in Purchasing Power Standard (PPS) by size class Country EU-25 Total 1487 Size of enterprise (number of persons employed) 10-19 10-49 50-249 250 or more 1692 1499 1938 1379 EU-15 1524 1736 1533 2016 1410 Belgium 1644 1672 1651 1765 1592 France 1625 1147 1238 1373 1751 Germany 1593 1023 1003 1548 1736 Spain 1514 1333 1352 1380 1590 Hungary 1166 1094 1390 1317 1057 Poland 598 767 735 494 609 Slovakia n.d. n.d. n.d. n.d. n.d. UK 1286 2351 1768 2971 991 Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal 385 Table 12.18 Cost of CVT courses as % of total labour cost (all enterprises) by size class Country EU-25 Total 2.3 Size of enterprise (number of persons employed) 10-19 10-49 50-249 250 or more 1.5 1.5 2.4 2.5 EU-15 2.3 1.5 1.5 2.4 2.5 Belgium 1.6 1.0 1.0 1.6 1.9 France 2.4 0.7 1.0 1.8 3.0 Germany 1.5 1.0 0.9 1.4 1.7 Spain 1.5 0.5 0.7 1.1 2.1 Hungary 1.2 0.9 1.1 1.0 1.3 Poland 0.8 0.4 0.6 0.6 1.2 Slovakia n.d. n.d. n.d. n.d. n.d. UK 3.6 4.8 3.6 5.9 3.1 Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal Table 12.19 Percentage of enterprises evaluating the effect of CVT by type of evaluation and size class Type of evaluation: Measuring satisfaction level of participants Country EU-25 Total 71 Size of enterprise (number of persons employed) 10-49 50-249 250 or more 67 75 84 EU-15 72 68 76 85 Belgium 69 57 84 91 France 84 81 86 87 Germany 65 61 67 84 Spain 64 60 69 81 Hungary 57 54 57 74 Poland 29 28 27 41 Slovakia n.d. n.d. n.d. n.d. UK 88 87 90 89 Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal 386 Table 12.20 Percentage of enterprises evaluating the effect of CVT by type of evaluation and size class (continued) Type of evaluation: Measuring if new skills are applied at work Country EU-25 Total 60 Size of enterprise (number of persons employed) 10-49 50-249 250 or more 60 62 53 EU-15 60 60 62 54 Belgium 54 61 46 37 France 57 59 57 48 Germany 58 56 63 53 Spain 50 51 48 45 Hungary 66 67 69 59 Poland 67 70 61 68 Slovakia n.d. n.d. n.d. n.d. UK 72 71 79 64 Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal Table 12.21 Percentage of enterprises evaluating the effect of CVT by type of evaluation and size class (continued) Type of evaluation: Formal validation or certification of skills acquired Country EU-25 Total 40 Size of enterprise (number of persons employed) 10-49 50-249 250 or more 38 43 45 EU-15 40 38 43 45 Belgium 20 16 21 36 France 30 32 27 33 Germany 27 25 30 32 Spain 45 40 56 57 Hungary 26 22 26 50 Poland 68 62 70 90 Slovakia n.d. n.d. n.d. n.d. UK 61 60 63 61 Source: Continuing Vocational Training Survey (CVTS), data set available on the EUROSTAT portal 387 Table 12.22 Percentage of enterprises evaluating the effect of CVT by type of evaluation and size class (continued) Type of evaluation: Carrying out tests to verify new skills Country EU-25 Total 30 Size of enterprise (number of persons employed) 10-49 50-249 250 or more 28 31 37 EU-15 31 30 31 38 Belgium 23 22 19 44 France 48 55 43 37 Germany 21 20 24 26 Spain 12 9 16 25 Hungary 24 25 21 24 Poland 18 10 27 37 Slovakia n.d. n.d. n.d. n.d. 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