PDRMA Online Training Program Getting Started Guide for Students

PDRMA
Online Training Program
Getting Started Guide
for Students
Table of Contents
Step 1: Verify that Your System Meets Minimum
Specifications ........................................................................ 2
Minimum Specifications .......................................................... 2
Recommended Specifications .................................................. 2
Step 2: Disable Pop-up Blockers ............................................ 2
Step 3: Log in to PDRMA Online Training ............................... 4
Step 4: Starting a Course....................................................... 5
Step 5: Navigating through a Course ..................................... 9
Step 6: Completing a Self Check .......................................... 11
Step 7: Taking the Comprehensive Test ............................... 13
The Applications Page--Changing your Password, Applying
for CEUs, and More .............................................................. 14
User Profile ......................................................................... 15
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Welcome to PDRMA’s Online Training Program! Follow the steps below
to get started.
Step 1: Verify that Your System Meets Minimum Specifications
Check with your agency’s IT staff to verify that your system meets the
following minimum or recommended specifications:
Minimum Specifications:
Intel Pentium II 450 MHz or faster processor (or equivalent),
128 MB of RAM, Windows 2000, Microsoft Internet Explorer 5.x
or Mozilla Firefox 1.x, Flash Player 8 or above.
Recommended Specifications:
Intel Pentium III processor 800 MHz (or equivalent) and later,
512 MB RAM, Windows XP, 1024 x 768, 16-bit display (32-bit
recommended), Microsoft Internet Explorer 6.0, Mozilla Firefox
1.x, Flash 8 or above
NOTE: PDRMA online training courses include audio, video and
graphics. If you are using a wireless network, your connection may not
be fast enough to view the material being presented.
Step 2: Disable Pop-up Blockers
A. Open Internet Explorer.
B. Go to the Tools drop-down menu.
In the Tools drop-down menu, select Pop-Up Blocker, then Popup Blocker Settings.
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C. In Pop-up Blocker Settings, type pdrma.claritynet.com into
the “Address of website to allow” field, then click Add.
(NOTE: While in this window, look to see the two checkboxes
at the bottom are checked. If you check them, you will be
notified the next time Internet Explorer blocks a pop-up.)
D. Once pdrma.claritynet.com has appeared in your “Allowed
sites,” click the Close button at the bottom of the window.
E. Please note that if you have another pop-up blocker (such as
Google or Yahoo toolbars) on your computer, you will need to
indicate that “Pop-ups are OK” for pdrma.claritynet.com.
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Step 3: Log in to PDRMA Online Training
Open your web browser. Type http://pdrma.claritynet.com in the
browser address bar, then press Enter or click Go.
The PDRMA Online Training log in screen opens. To login, follow
the instructions on the screen below.
To add this
page to your
Internet
Explorer list of
favorites, click
this link.
Type your User ID
and password
according to the
instructions given on
the screen, then click
SUBMIT.
Your User ID is your agency number, your first initial
and your last name. The first time you log in, your
password is PDRMA.
After you log in the first time, you should change your
password for better security. Your password and other
personal information can be changed on the User Profile
screen. Instructions for changing your password are
included in the User Profile section this document.
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Step 4: Starting a Course
Once you log in, the Site page opens.
Each training site
includes different
training courses.
Open a site by
clicking on it.
Next to each
site is a
description of
the types of
courses
available in
that site.
Once you click on a site, the Courses page opens.
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The Time column
indicates the amount
of time you’ve spent in
the course.
The Status
column may read:
Started, Not
Started
Completed or
Mastered,
depending on
your status in the
course.
Locate the title of
the course you
want and click it.
Once you click the title of a course, the Video Bit Rate screen
opens.
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Select the 100k
rate if you are
working on a dialup connection.
Select the 320k
rate if your
connection is a T1
or T3 line or cable
modem.
Once you
select a bit
rate, click
Enter the
Course.
The videos in the online training programs play best at 320k. Select
that rate first, and if you have any trouble, go back and change to the
100k rate. When in doubt about which bitrate to select check with your
IT staff if possible.)
Once you have selected the appropriate video bitrate, and
clicked Enter the Course, the Course Menu page opens.
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Begin course by
clicking here.
Once you begin the course by selecting the first submodule, a course screen will appear.
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Step 5: Navigating through a Course
A typical course screen is shown below, along with a description of the navigation
options.
Returns you to
the menu for this
course
Displays list of
navigation icons
and descriptions
Exits
course
and
returns
you to the
list of
courses
Narration text
Exits course and
returns you to
the course listing
page.
Hides
narration
text
Turns
audio
on/off
Pauses
or plays
video
Stops
video
Goes to
previous
screen
Goes to
next
screen.
To move through the module, click the Next arrow on the far right.
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As you move through a module, you will encounter Embedded Questions.
These are questions that reinforce the material presented in that module.
They arre not scored, but you need to answer them correctly in order to move
on.
To answer embedded questions:
Click the letter of the answer you think best answers the question, then click
the Finish button.
•
•
indicates that you are correct and you are
A green Checkmark
moved to the next storyboard.
A
indicates that you are incorrect. You will be asked to try again, or
you will see a message telling you that you are being taken back to the
storyboard that covered this topic in order to review the information,
then answer the question again.
Once you have completed a submodule and answered all embedded questions
correctly, you will automatically return to the Course Menu, where you can select
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the next submodule, or exit the course and return later. Whenever you choose to
exit a course, whether from the menu or from within a submodule, your place will
be automatically bookmarked so you can return to it later.
If you have completed all the submodules in a module, you may choose to take
the Self Check for that module.
Step 6: Completing a Self Check
Each module (except for the introduction) includes a Self-Check, which consists
of a series of questions related to that module. Unlike answers to embedded
questions, these answers are scored and saved.
To answer SelfCheck questions:
Click the letter of
the answer you
think is best,
then click the
Finish button.
To move to the
next question,
click the Next
button (right
arrow.) (Unlike
embedded
questions, you
will not get
feedback on
Self-Check
questions until
you complete all
the questions.)
Self-Check Score: At the end of the test, you may choose to view your score or
go back and review the text, changing your answers if necessary.
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If you choose Score Test, you will see the following screen:
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If your score is at least 80%, your status for the Self-Check will be “Mastered,”
and you can move on to the next module. If your score is below 80%, your status
for the Self-Check will be “In Progress.” You may go in and retake the Self-Check
at any time. Until you get a score of at least 80% on the Self-Check, you will not
be allowed to start the next module.
Step 7: Taking the Comprehensive Test
When you have completed all the modules in a course, you may take the
Comprehensive Test. This test works basically the same way as the Self-Checks.
When you have completed the Comprehensive test, you may view your score. If
you have mastered the test, you may print your certificate. If you did not master
the test, you may go back and take the test again until you achieve mastery. .
You may also review modules you have already taken, as this may help you
prepare to take the test again.
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The Applications Page -- Changing your Password, Applying for
CEUs, and More
To get to the Applications page, click AppLinks in the upper right
corner of the Sites or the Courses page.
NOTE: If you are in a Course, you must exit it in order to open the
Applications page.
The Applications page allows you to:
•
•
•
•
•
•
•
Access your User Profile, where you can change your password and
other personal information (to do so, click the Edit Profile link, then
see the following section called “User Profile”)
Access the online courses
Print a Certificate of Mastery
Apply for CEUs
Email PDRMA for help
Access the User Guide (this document) for the PDRMA Online
Training Program
Link to the PDRMA homepage
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User Profile
To access your user profile, click “Edit Profile” on the Applications
page. The User Profile will appear:
Note that you cannot change your User ID. However, you may change many of
the other fields, including your password and email address. Once you have
completed your changes, click Save.
If you have problems logging in to the PDRMA Online Training or with any
of the PDRMA online courses, please contact Clarity 24x7 Technical
Support at 800-946-8584. They will ask you for a customer ID – it is
237767.
If your problem is not resolved by Technical Support, please contact the
PDRMA Training Coordinator at 630-435-8934 or at training@pdrma.org.
If it is after hours, your message will be returned during regular business
hours.
If you have feedback about PDRMA’s Online Training Programs, please
email us at training@pdrma.org.
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