Exchange Student Handbook 2010/11

Transcription

Exchange Student Handbook 2010/11
Exchange Student Handbook
2010/11
MESSAGE FROM THE DEAN
A
t Queen’s School of Business, our mission is to develop outstanding
leaders with a global perspective, and create new knowledge that advances
business and society. I know of no better way for students to obtain a global perspective
than to participate in an international exchange.
While on exchange here in Canada, you will be exposed to new ideas and new
ways of thinking, and you will have the opportunity to learn from – and alongside –
other keen business minds who will have a substantially different perspective on familiar concepts. I also believe
that a great deal of your learning will occur beyond the classroom as you experience all aspects of your adopted
home’s local culture – food, art, dress, and dialect among them.
Here at Queen’s, we have been welcoming international exchange students since 1983. In the last two years
alone, we have welcomed over 500 students from partner schools in: Austria, Australia, Belgium, Brazil, Chile,
China, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand,
Norway, Poland, Portugal, ROC Taiwan, Saudi Arabia, Singapore, Slovenia, South Korea, Spain, Sweden, Switzerland,
Thailand and the U.K. In total, we enjoy partnerships with approximately 70 top business schools throughout
the world and we are in the process of signing several new agreements.
Queen’s School of Business students are similarly active in international exchanges. In the 2010/11 academic
year, approximately 80% of all undergraduate students will participate in an international exchange, the highest
participation rate in Canada in an optional international exchange program. In additional, exchange continues
to be popular among Queen’s Full-Time MBA students, and all students enrolled in the Master of Global
Management program will spend a term abroad.
Further evidence of our international reach can be found in the work being done in the Centre for Responsible
Leadership, one of the founding participants in the Globally Responsible Leadership Initiative (GRLI), a joint
venture of the UN Global Compact and the European Foundation for Management Development (EFMD); in our
cross-border Cornell-Queen’s Executive MBA program, in which graduates earn both a Queen’s MBA and
Cornell MBA degree; and most recently, in our new executive education facility, based in Dubai, that is providing
an opportunity for managers in the Gulf region to hone their management and leadership skills.
We hope this handbook will provide you with all the information you will require prior to your arrival in
Kingston, as well as whet your appetite for the exceptional experience that awaits you at Queen’s School of
Business. We look forward to welcoming you and helping you broaden your global perspective!
David M. Saunders, PhD
Dean, Queen’s School of Business
EXCHANGE STUDENT HANDBOOK
WELCOME TO QUEEN’S UNIVERSITY!
Queen’s academic reputation attracts students like you from around the world.
Our strong program of international exchange involves bilateral agreements with
120 universities in 35 countries and consortial exchanges that include an additional
50 universities. As an exchange student you join a campus that hosts degree students
from every province in Canada and almost 100 other countries.
At Queen’s, we are proud of the leadership role we take in cultivating global citizenship.
Diversity in all its forms, from divergent opinions, to diverse citizenry, to cultural awareness and international
experience, is a cornerstone of Queen’s.Your presence enriches our classrooms and our campus community.
I invite you to share your experiences and perspectives as you interact with fellow students, faculty and staff.
We offer a wide range of services and support programs designed to make international students feel welcome
during their time at Queen’s.This handbook will give you a brief introduction to these programs and services, and
serve as a handy guide as you make the transition into your new academic setting. I hope that you find it useful.
I wish you both academic success and personal fulfillment during your exchange experience.
Dr. John M. Dixon
Associate Vice-Principal
(Academic & International)
CONTENTS
2
OVERVIEW OF QUEEN’S UNIVERSITY
6
YOUR QUEEN’S UNIVERSITY EXCHANGE TEAM
8
10 STEPS TO YOUR EXCHANGE AT QUEEN’S
27
ACADEMICS AT QUEEN’S SCHOOL OF BUSINESS
30
STUDENT SERVICES
33
LIVING IN KINGSTON
37
PRACTICAL TIPS
40
QUEEN’S SCHOOL OF BUSINESS PARTNER LIST
EXCHANGE STUDENT HANDBOOK
1
Overview of Queen’s University
QUEEN’S UNIVERSITY
Queen’s is one of Canada's leading universities, with an international reputation for scholarship, research, social
purpose, spirit and diversity. Consistently ranked among the top universities in Canada, Queen's is known for
its high-quality learning environment. Great teaching, great students, community and tradition - these are the
hallmarks of the Queen's experience.
Queen’s University is located at the northeastern end of Lake Ontario in the historic city of Kingston, midway
between Toronto, Ontario and Montréal, Québec and less than two hours from Ottawa, our Nation’s capital.
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EXCHANGE STUDENT HANDBOOK
QUEEN’S SCHOOL OF BUSINESS
Queen's School of Business is one of the world’s premier business schools, consistently capturing top international
rankings for its programs.The world-class reputation of our small, elite school is a testament to the high quality of
our programs, faculty and students who come from Canada and abroad. Founded in 1919, the School continues
to innovate to ensure we provide the academic excellence and exceptional experience that are the hallmarks of
every Queen’s program.
Opened in 2002, Goodes Hall is the home of Queen’s School of Business. The building owes its name to principal
donor Mel Goodes, a Commerce alumnus and former Chairman & CEO of Warner-Lambert worldwide.
Goodes Hall has been constructed to meet the full range of needs of a modern, leading-edge business school.
Wireless network access is available throughout the building and students may utilize any of the numerous
classrooms, meeting rooms, lounges and more.
The seating in Goodes Hall classrooms resemble a horseshoe; this allows the professor to stand in the middle
of his or her students - rather than in front of them - and allows students to see each other's faces during class.
Construction will soon begin on a large-scale expansion of Goodes Hall.
The School’s suite of programs includes:
• Queen’s full-time MBA
• Queen’s National Executive MBA
• Cornell - Queen’s Executive MBA
• Queen’s Accelerated MBA for Business Graduates
• Queen’s Master of Management - Global Management
(hereafter known as Master of Global Management or ‘MGM’)
• Queen’s Master of Management in Finance
• Queen’s Bachelor of Commerce
• Queen’s PhD
• Queen’s MSc in Management
• Queen’s Executive Development Centre open-enrollment and custom programs
Of the programs listed above, the Queen’s Commerce Program, Queen’s MBA Program, and the Master of
Global Management Program include an international exchange component.
EXCHANGE STUDENT HANDBOOK
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QUEEN’S COMMERCE PROGRAM
Queen’s Bachelor of Commerce is Canada’s premier undergraduate
business program.This four-year honours program has among the highest
entrance standards of any undergraduate program in Canada, and attracts
outstanding young students from across the country and around the world.
The Commerce experience is truly unique, extending well beyond the
classroom.The program’s student government organization, Queen’s
Commerce Society, organizes a number of world-class conferences and
competitions annually (see below), providing numerous opportunities
for you to develop the leadership, team and communications skills recruiters are seeking.
Conferences and Competitions
On weekends from September to March, Queen’s Commerce students host 10 major conferences and 6 national
and international student business competitions at Goodes Hall. Exchange students are encouraged to participate
in these events.The list of conferences and competitions includes:
MONTH
OCTOBER
NOVEMBER
JANUARY
FEBRUARY
MARCH
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CONFERENCE
Queen’s Advancing Canadian Entrepreneurship
Conference (QACE)
www.qace.ca
Queen’s Business Forum on the
Fashion Industry (BFFI)
www.qbffi.ca
Queen’s Conference on the Business Environment
Today (Q’BET)
www.qbet.ca
Queen’s Women in Leadership (Q’WIL)
www.qwil.ca
Queen’s Finance Association Conference (QFAC)
www.qfac.ca
Queen’s DECA Invitational
www.decau.ca
Queen’s Leadership Excellence and Development
(QLEAD)
www.qlead.ca
Queen’s Marketing Association Conference
(QMAC)
www.qmac.ca
Queen’s Conference on International Business
(QCIB)
www.qcib.ca
Commerce and Engineering Environmental
Conference (CEEC)
www.ceec.ca
Queen’s Sports Industry Conference (QSIC)
www.qsic.org
EXCHANGE STUDENT HANDBOOK
COMPETITION
Inter-Collegiate Business Competition (ICBC)
www.icbconline.ca
Queen’s Commerce Corporate Challenge (Q3C)
http://comsoc.queensu.ca/q3c/
Queen’s Entrepreneurial Conference (QEC)
www.theqec.com
MASTER OF GLOBAL MANAGEMENT (MGM) PROGRAM
Queen’s MGM program is a 12-month program that includes a comprehensive examination of international
business issues such as: the global economy, leadership across cultures, international finance and marketing, among
others. Students are encouraged to select courses that align with their background and career aspirations.
Students have access to a resource room next door to the MGM classroom that houses workstations and printers.
QUEEN’S MBA PROGRAM
Queen’s MBA is a 12-month, full-time program that is currently ranked #1 in the world outside the U.S. by
BusinessWeek magazine. In fact, Queen’s has held the top ranking in each of the past 3 rankings (2004, 2006, and 2008).
Queen’s MBA is a team-based program; each team is given an office located mere steps from the classroom and
administrative office.Within the team office, each student is provided with a workstation and wireless Internet
access.You will have around-the-clock access to your team office, where you can collaborate on assignments,
share ideas with your classmates, or work independently. At any time of day, you may also take advantage of the
exclusive MBA business centre, free of charge.The centre includes a copier, scanner/printer, and fax machine, and
is well-stocked with paper and other supplies.
A particular program highlight is the “Point Four Club” which was formed in the inaugural year of the program
when a professor remarked that the most one could hope to improve one’s academic standing in the program
by staying home to study versus going “out on the town” one night a week to socialize with fellow students is
0.4%. It has since become an integral social tradition of the Queen’s MBA program.
EXCHANGE STUDENT HANDBOOK
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Your Queen’s University
Exchange Team
CENTRE FOR INTERNATIONAL MANAGEMENT (QUEEN’S SCHOOL OF BUSINESS)
As an exchange student at Queen’s School of Business, the Centre for International Management (C.I.M.) will
not only be one of your first points of contact upon arrival in Goodes Hall, but also a regular place to visit
throughout your time at Queen’s. Whether you require advice about where to buy winter clothing in Kingston,
how to locate a professor, or need to revise your course selections, our team in the Centre is available to assist you
with your questions and concerns. The Centre is open from 8:30 - 4:30 Monday through Friday.
The members of the C.I.M. team are:
Ms.Angela James is the Director of the Centre for International Management. She is responsible for establishing and
maintaining our many partnerships with other top business schools throughout the world and for setting the
Centre’s strategic direction. She brings several years of experience with international exchanges and study
abroad to her role.
Mr. Ben Whitney is the Academic Counsellor for all exchange students at Queen’s School of Business. Ben’s
role is to assist exchange students with their course selections and dispense academic advice as needed.With
several years’ experience working with international students, Ben is accustomed to responding to the needs
of business students from across the globe.
Ms. Jennifer McNeely is the Incoming Exchange Coordinator. Jen assists incoming exchange students with their
applications and course selections, which is no small feat considering that the Centre services over 500 exchange
students every year. Jen’s friendly, approachable demeanor, combined with her extensive knowledge of Queen’s
and Kingston, make her a favorite of exchange students.
Ms. Katie Bryant is the Outgoing Exchange Coordinator. Visitors always notice Katie’s infectious enthusiasm and
professionalism, and exchange students – both incoming and outgoing alike – have come to rely on Katie’s sound advice.
Ms. Lisa Harris is the Centre’s Administrative Assistant.Visitors are greeted by Lisa’s pleasant demeanor and
“can-do” attitude. A long-time Kingston resident, Lisa is ready to provide advice for exchange students on all
aspects of life in Kingston.
THE EXCHANGE AND TRANSFER COMMITTEE (ETC)
Working closely with the C.I.M team are the members of the Exchange andTransfer Committee (ETC), a group of
dedicated Queen’s Commerce students who volunteer their time to organize events for exchange students, provide
exchange students with a “buddy,” and generally ensure that exchange students feel welcome and comfortable in
their new surroundings. For more information on the ETC, visit their website at http://comsoc.queensu.ca/etc/
Each year, the E.T.C. committee members organize several fun activities for incoming exchange students. Here
is a list of events that have been held in recent years:
• Welcome BBQ
• Buddy Dinner
• Trip to Toronto
• World Cup
• International Exchange Fair
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EXCHANGE STUDENT HANDBOOK
• Bowling Night
• Skating
• International Board Meeting
• Semi-Formal
(formal attire required)
• International Potluck
• Ottawa Senators Trip
• Trip to Québec City
• Cultural Night
• Trip to Niagara Falls
QUEEN’S UNIVERSITY INTERNATIONAL CENTRE (QUIC)
The C.I.M team works closely with the staff at the Queen’s University International Centre (QUIC), located in the
John Deutsch University Centre (JDUC). The members of the QUIC team have extensive experience in working
with international students across all faculties at Queen’s University as well as the surrounding community.Through
its activities, QUIC promotes an internationally-informed and cross-culturally sensitive learning environment.
All incoming exchange students are welcome to participate in an orientation session organized by QUIC, in
addition to the mandatory Queen’s School of Business orientation. All queries related to the University Health
Insurance Program (UHIP) should be directed to QUIC.
NEW, EXCHANGE,TRANSFER STUDENTS (NEWTS ) FALL TERM ONLY
Exchange students are invited to take part in NEWTS Week.This event is a fun way for exchange students to
orient themselves to the Queen’s and Kingston community in a friendly and welcoming environment.
NEWTS Week 2010 will take place during the faculty-wide Orientation Week from September 5 – 10, 2010.
There is no better way to truly feel a part of the Queen’s family than by participating in Orientation Week.
Events and activities include: a scavenger hunt, karaoke night, road trip to a major Canadian city, concert by a
famous Canadian artist, and the NEWTS Olympics.
EXCHANGE STUDENT HANDBOOK
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10 Steps to your
Exchange at Queen’s
Step 1: OBTAIN OR RENEW YOUR PASSPORT
Step 2: SEND YOUR TRANSCRIPTS & TOEFL SCORES (IF NECESSARY) TO QUEEN’S
Step 3: OBTAIN VISA & STUDY PERMIT (IF NECESSARY)
Step 4: REVIEW ACADEMIC POLICIES AND MAKE PRELIMINARY COURSE SELECTIONS
Step 5: REGISTER FOR YOUR COURSES
Step 6: SUBMIT PAYMENT FOR HEALTH INSURANCE
Step 7: FIND A PLACE TO LIVE IN KINGSTON
Step 8: PREPARE FOR YOUR DEPARTURE
Step 9: ARRIVING IN CANADA
Step 10: SETTLING IN AT QUEEN'S
Follow these important steps in order to have a successful exchange!
Step 1: OBTAIN OR RENEWYOUR PASSPORT
If you already have a passport, please ensure that it will remain valid for 6 months
after you return home.
Step 2: SENDYOURTRANSCRIPTS &TOEFL SCORES (IF NECESSARY)TO QUEEN’S
Your academic transcripts (and TOEFL, if applicable) must be sent to us directly from your home
university on your behalf.
TOEFL
If your first language is not English, or if the language of instruction at your home institution is not
English, you may be required to complete the TOEFL (please check with someone in the International
Exchange department at your university).
It is imperative that you are able to communicate effectively in verbal and written English to make the
most of your exchange experience. In the classroom, you will be asked to synthesize large amounts of
verbal and written information efficiently; review, comprehend and critique abundant readings; engage
in classroom discussions and presentations; and make significant contributions to group assignments.
Outside the classroom, you should feel comfortable enough with your spoken English to perform such
routine tasks as order food, ask for directions, and greet someone on the street.
Please take note of the following minimum requirements:
Internet Based TOEFL (iBT): 88 Overall
24 Writing
22 Speaking
22 Reading
20 Listening
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EXCHANGE STUDENT HANDBOOK
Computer Based TOEFL: 237 Overall
Essay Rating score of 5.0.
Step 3: OBTAINVISA & STUDY PERMIT (IF NECESSARY)
ENTRY VISAS:
Citizens of certain countries and territories will require a visa to visit Canada. For a full list of countries
whose citizens require visas to enter Canada, please visit: www.cic.gc.ca/english/visit/visas.asp
Detailed information regarding citizenship and immigration, Canada’s consulates, embassies and high
commissions worldwide, can be found at: www.cic.gc.ca/english/information/offices/missions.asp
STUDY PERMITS:
You do not need a study permit if you plan to take a course or program in Canada that lasts six
months or less. For any period longer than six months, a Study Permit is required.
Students intending to work on campus will need a Study Permit regardless of their period of study
(a Work Permit is not necessary). Exchange Students are not eligible to work off campus.
To obtain a Study Permit, you must contact a Canadian embassy or consulate in your home country.
The Study Permit will cost $125 CAD (or equivalent in local currency) and the process can take up
to 3 months.You will need to provide:
• A valid passport, which you may obtain from your government.
• Evidence of acceptance in the form of an unconditional offer of admission from Queen's University.
• Evidence of adequate funds to cover living expenses for you and any dependents coming to
Canada with you. Evidence accepted includes personal bank statements and/or letters pledging
financial support from family or other sponsors.
• Any further documents required by your specific Visa Office.
EXCHANGE STUDENT HANDBOOK
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Step 4: REVIEW ACADEMIC POLICIES AND MAKE PRELIMINARY COURSE SELECTIONS
COMMERCE:
Overview
All commerce courses are taught in English and run for the full length of the term. If a course is cancelled, or if
the courses conflict, the C.I.M will contact you to revise your study plan.To obtain brief course descriptions of
all Commerce courses, please go to www.queensu.ca/calendars/business.
Exchange students are permitted to enroll in courses offered by the Faculty of Arts and Sciences at Queen’s
University; however, a majority of courses must be taken from the Commerce Program. For a complete listing
of all available courses in Faculty of Arts and Sciences at Queen’s University, please go to
www.queensu.ca/calendars/artsci
Workload
Each Commerce course is weighted at 0.5 credits and consists of 36 contact hours. Please consult your
academic advisor at your home university to determine the appropriate course load for you.
You may expect to spend approximately 3.5 hours on independent/group work outside of class time for
every hour spent in the classroom.
Most exchange students take 4 courses here at Queen’s, though in some cases, their home universities require
them to take 5 courses (which is the same course load for Queen’s students). Please consult with your academic
advisor to determine the proper course load for you. Exchange students may not take fewer than 4 courses
nor more than 5 courses
Schedule
For students participating in a Fall Term or Full Year exchange at Queen’s, you are expected to arrive on or
before September 6, 2010.The mandatory Commerce orientation will be held on September 8, 2010. Classes
begin on September 13, 2010 and end on December 3, 2010.The exam period will be held from December
8 – 22, 2010. Please do not book your flight home until after the last possible date of exams.
For students participating in a Winter Term or Full Year exchange at Queen’s, you are expected to arrive in
time for the mandatory orientation on January 7, 2011. A precise itinerary for the orientation will be provided
to you closer to the date. Classes begin on January 10, 2011 and end on April 8, 2011.The exam period will
be held from April 14 - 30, 2011. Please do not book your flight home until after the last possible date of
exams (April 30).
You may review course schedules at http://130.15.242.24/TimeTableSearch.asp to ensure your course selections
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EXCHANGE STUDENT HANDBOOK
MGM:
Overview
Due to the structure of the MGM program, we are only able to accept exchange students for the Fall Term.
All MGM courses are taught in English.
Exchange students are permitted to enroll in some upper-year Queen’s Commerce courses, or upper-year
undergraduate courses in other departments at Queen’s University, if they obtain approval from academic
advisors at their home institution; however, a majority of the courses must be taken from the MGM Program.
Workload
Each MGM course is weighted at 36 contact hours. Most exchange students enroll in the equivalent of 4 courses;
however, you are encouraged to consult an academic advisor at your home university to determine the
appropriate course load for you.
Schedule
You are expected to attend the mandatory orientation session from September 2 - 8, 2010. A precise itinerary
will be provided to you closer to the date.
Classes begin on September 13, 2010 and end on December 3, 2010.The exam period will be held from
December 8 – 22, 2010.
The precise schedule for each course will be made available closer to the start of the term on the MGM
portal/intranet, which is located at http://mmgmt.queensu.ca/2011. In addition to scheduling, you can also review
administrative announcements and access your Queen’s e-mail account via the portal.
Adding or Dropping Courses
If you wish to add, drop or make changes to your MGM course selections, please speak to a MGM program
staff member at your earliest convenience.
If you wish to add, drop or make changes to courses from the Commerce program, please visit the Centre
for International Management for assistance prior to the closing of the add/drop deadline.
If you wish to add, drop or make changes to courses from the Faculty of Arts and Science, you must visit the
appropriate department on campus prior to the closing of the add/drop deadline.
CONTACT US
For more specific academic information, please contact Ben Whitney at bwhitney@business.queensu.ca.
EXCHANGE STUDENT HANDBOOK
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MBA:
Overview
Due to the structure of the Queen’s MBA program, we are only able to accept exchange students into our
Winter term, which runs from early January to late April (see below for exact dates).
All courses are taught in English and are available to exchange students, providing that they have completed
the necessary prerequisites.The average class size of MBA elective courses is approximately 40 – 90 students.
Students are free to choose courses from any of the four elective concentrations: finance, marketing, innovation
and entrepreneurship, and consulting and project management.
Workload
Each MBA course is weighted at 0.5 credits with the exception of the two projects courses – MBAS 890:
New Ventures Project and MBAS 891: Consulting Project – which are weighted at 1.0 credits. Exchange students
are expected to enroll in a full course load, which ranges from 4 – 6 courses. Please consult your academic
advisor at your home university to determine the appropriate course load for you.
Each course consists of 30 classroom hours, which is usually scheduled as 10 sessions of 3 hours each over the
course of a “block”. You may expect to spend approximately 3.5 hours on independent/group work outside
of class time for every hour spent in the classroom.
Schedule
You are expected to arrive in Kingston for a mandatory orientation session on Friday, January 7, 2011. Although
a precise itinerary will be provided to you closer to the date, you may expect to spend the entire orientation
day at Goodes Hall.
Courses are scheduled into three-week periods, known as “blocks”. Here are the dates of each block:
Block A: Monday, January 10 – Friday, January 28, 2011
Block B: Monday, January 31 – Friday, February 18, 2011
Block C: Monday, February 21 – Friday, March 11, 2011
Block D: Monday, March 14 – Friday, April 1, 2011
Block E: Monday, April 4 – Friday, April 22, 2011
It is permissible to follow up to a maximum of 2 MBA courses per block; however, please be advised that this is
not recommended due to the rigour of each MBA course. If you do wish to follow 2 MBA courses, rest assured
that great care is taken to ensure that there is minimal overlap between course schedules; however, on occasion
that may be overlapping sessions. In these rare instances, students will be forewarned well ahead of time by the
MBA administration.
Furthermore, if you plan to enroll in 1 or more bachelors-level courses, please ensure that the course schedule
for these courses does not overlap with your MBA timetable.
Please also note that attendance is monitored throughout the term; students who miss more than 25% of the
classes in a particular course will be given a failure.
Adding and Dropping Courses
Students will be permitted to add or drop courses but must do so prior to the beginning of the 3rd class for
each course. (For project courses, students can add or drop up until the due date for the project proposal as
per the course website).
To learn more about the Queen’s MBA program, please go to: www.queensmba.com.
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EXCHANGE STUDENT HANDBOOK
Step 5: REGISTER FOR YOUR COURSES
COMMERCE:
QCARD is Queen’s University’s electronic registration system. Students use QCARD to manage their registration
and their personal information on file with the university. Please follow these steps when registering for your courses.
Process for a Fall Term exchange:
• To sign onto QCARD, you will first need a Queen’s NetID. To obtain your NetID, go to
https://eservices.queensu.ca/apps/mynetid/getid. Please note that you will need to enter your 7-digit Queen’s
student number and date of birth to obtain your NetID.
• Once you have your Queen’s NetID and password, you may then access QCARD at https://my.queensu.ca/portal/dt
You will need to use your NetID log-in information to gain access.The QCARD icon can be found at the top
right corner of the webpage.
• Soon after gaining access to QCARD, you will be provided with log-in information to the Commerce program
portal where you will be able to look over program policies, review administrative and student announcements,
and most importantly, view course outlines in preparation for selecting your courses.
• Beginning on June 1, 2010, you may log in to QCARD to obtain your “Time Ticket” that you will need to
proceed in the registration process. A Time Ticket is a period of time that is allocated to each student during
which they must select their courses. For example, if you receive a Time Ticket that reads “July 7, 2010,” this
means that you will be able to register your courses only between July 7, 2010 and the closing of the Time
Ticket period. Please note that Time Tickets open at 8:00 a.m. Eastern Standard Time.
• Beginning on June 18, 2010, you will be able to access the course timetable to determine when courses are offered.
• Time Tickets will be assigned to students between the dates of June 28 and July 16, 2010.When your Time
Ticket begins, you may log in to QCARD and begin selecting courses (we encourage you to do so as close
to your state time as possible, as classes may fill up quickly. Please note that we cannot put you on a waiting
list for any courses).To register in a course, click on the ‘Courses & Programs for NEXT session (September
– August 2011)’ link. Please do not use the ‘Add and Drop Courses’ link which will be used later on during
the add/drop period to make any changes to your initial course selection. Please note: beginning June 1, 2010,
you must first complete and submit your UHIP application (please see Step 6 of this handbook) in order to
register for your courses during your allotted Time Ticket period.
• If you wish to register in any courses from the Faculty of Arts and Sciences at Queen’s, you must first obtain
approval from Ms. Jennifer McNeely at jmcneely@business.queensu.ca.
• Similarly, if you wish to register in any of the following Commerce courses, you must first seek approval from Jennifer:
• all 100- and 200-level Commerce courses
• COMM 341
• COMM 401
• COMM 323
• Please ensure you complete your course selections prior to the closing of theTimeTicket period on July 16, 2010.
EXCHANGE STUDENT HANDBOOK
13
Process for a Winter Term exchange:
• To sign onto QCARD, you will first need a Queen’s NetID. To obtain your NetID, go to
https://eservices.queensu.ca/apps/mynetid/getid. Please note that you will need to enter your 7-digit Queen’s
student number and date of birth to obtain your NetID.
• Once you have your Queen’s NetID and password, you may then access QCARD at
https://my.queensu.ca/portal/dt You will need to use your NetID log-in information to gain access.The
QCARD icon can be found at the top right corner of the webpage.
• Soon after gaining access to QCARD, you will be provided with log-in information to the Commerce program
portal where you will be able to look over program policies, review administrative and student announcements,
and most importantly, view course outlines and schedules in preparation for selecting your courses.
• Please note: beginning October 1, 2010, you must first complete and submit your UHIP application (please see
Step 6 of this handbook) in order to register for your courses.Then, in mid-October, the Centre for International
Management will notify you by e-mail when you may begin registering for Winter term courses (we encourage
you do so soon after receiving our e-mail as classes fill up quickly).To register in a course, click on the
‘Courses & Programs for NEXT session (September – August 2011)’ link. Please do not use the ‘Add and
Drop Courses’ link which will be used later on during the add/drop period to make any changes to your initial
course selection.
• If you wish to register in any courses from the Faculty of Arts and Sciences at Queen’s, you must first obtain
approval from Ms. Jennifer McNeely at jmcneely@business.queensu.ca.
• Similarly, if you wish to register in any of the following Commerce courses, you must first seek approval from Jennifer:
• all 100- and 200-level Commerce courses
• COMM 341
• COMM 401
• COMM 323
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EXCHANGE STUDENT HANDBOOK
MGM:
COURSE SELECTION PROCESS
Step 1: Review the MGM course catalogue that was included on the USB flash drive you received from Queen’s
School of Business in May. If you did not receive the MGM course catalogue, please contact Ben Whitney
at bwhitney@business.queensu.ca. Please note that these are the course outlines used in the Fall 2009
term.The final versions of the Fall 2010 course outlines will not be available until closer to your arrival.
However, we do not anticipate major changes in the course content.
Step 2: On June 1, we will send you an e-mail to provide you with log-in information for the MGM portal, and
a form with which to submit your course selections electronically. The deadline for submitting your course
selections is June 30, 2010. Please send your completed form to Ben Whitney at
bwhitney@business.queensu.ca.
Step 3: Queen's will review your course selections and provide you with confirmation by e-mail by July 30, 2010.
Please note that exchange students are not permitted to take MGBL 804: Global Strategy and MGBL 851:
Leadership Across Cultures due to the fact that these are full-year courses. Please also be aware that MGBL 828:
Finance for Global Managers requires that students have completed at least 1 prior course in financial analysis.
If you have some background in finance, but are uncertain as to your eligibility for MGBL 828, please contact
Ben Whitney.
MBA:
COURSE SELECTION PROCESS
Step 1: Review the MBA course catalogue that was included on the USB flash drive you received from Queen’s
School of Business in May. If you did not receive the MBA course catalogue, please contact Ben Whitney
at bwhitney@business.queensu.ca. Please note that these are the course outlines used in the Winter
2010 term.The final versions of the Winter 2011 course outlines will not be available until closer to
your arrival. However, we do not anticipate major changes in the course content.
Step 2: On October 31, 2010, we will send you an e-mail to provide you with the precise course schedule as
well as log-in information for the MBA portal. The deadline for submitting your course selections is
November 15, 2010. Please send your completed form to Ben Whitney at bwhitney@business.queensu.ca.
Step 3: Queen’s will review your course selections and provide you with confirmation by e-mail by October 30, 2010.
EXCHANGE STUDENT HANDBOOK
15
Step 6: SUBMIT PAYMENT FOR HEALTH INSURANCE
There are two types of medical insurance in the province of Ontario: primary and supplementary.
Primary – University Health Insurance Plan (UHIP)
Primary medical insurance offers coverage for basic services like emergency hospital visits and physical examinations.
International students must have primary health insurance provided by the University Health Insurance Plan
(UHIP) for the duration of their time in Canada. If you are on a FallTerm only or FullYear exchange at Queen's,
you will have UHIP coverage beginning on August 10th, regardless of your date of arrival in Canada. All students have
access to health services, including doctors and registered nurses, at the Queen’s Health, Counselling and Disability
Service (HCDS).You must present your student card and proof of UHIP coverage at each scheduled appointment. For more information on HCDS services, please refer to the ‘Student Services’ section of this handbook.
The 2010 UHIP fees are as follows:
• $240.00 (one-term)
• $480.00 (two-terms)
You may submit payment for UHIP in one of the following ways:
Bank Wire Transfers
Funds may be electronically transferred to Queen’s University for payment of UHIP and residence fees, but
you should be advised that, aside from the initial bank charge, the receiving bank may impose an additional
handling charge.The information required to wire funds is:
Payable To:
Queen’s University
Bank Address:
Bank of Montreal
297 King Street East
Kingston, Ontario Canada
K7L 3B3
Telephone:
+1-613-545-3005
Bank #:
001
Transit #:
00162
Account #:
1046-122
IBAN:
001-00162-1046-122
Swift Code:
BOFMCAM2
Routing #:
ABA026005092
Ensure that your name and student number are included in the wire transfer for proper processing of your
payment. Please note that wire transfers can take several weeks to be processed, and you may be required to
ask your bank to trace your payment.
By Mail
Cheques, money orders, or bond drafts, in Canadian or US funds only, may be mailed to:
Queen’s University
Office of the University Registrar - Records & Services - Room 125
Gordon Hall, 74 Union Street
Kingston, Ontario Canada
K7L 3N6
• Note:Your name and student number must be clearly written on the front of the payment. Please allow
approximately 2 to 3 weeks for mailing and processing when using this method of payment. Do not post-date
your cheque. Items returned by your bank for any reason will be subject to a $20 CDN administration fee.
16
EXCHANGE STUDENT HANDBOOK
Western Union
Payments may be made at the nearest Western Union office using the (Blue Form) Quick Collect rate.
Company Name: Queen's University
Locale/Code City: QUEENSUONTARIO, ON
Account #:
Is your student number
The payment deadline for a Fall Term or Full-Year exchange is August 1, 2010.
The payment deadline for a Winter Term exchange is December 1, 2010.
UHIP Enrollment
Although UHIP payment is due prior to your arrival, the actual enrollment process does not take place until after
your arrival at Queen’s. Enrollment occurs at QUIC.Your authorized copy of the enrollment form will serve as a
temporary health card for 90 days.
To learn more about the UHIP please visit their website at: www.uhip.ca, or e-mail the Queen’s University’s UHIP
Assistant at uhip@queensu.ca.
Supplementary Health Insurance (AMS)
Supplementary medical insurance offers coverage for some services that are not covered by UHIP, such as coverage
for a portion of the cost of prescription medicines, physiotherapy, chiropractic, eye examinations, dental work,
plus some other services.
For students enrolled in the Queen’s Commerce Program and the Queen’s MBA Program, supplementary insurance
coverage is offered by the Alma Mater Society (AMS). For each supplementary plan, you must enroll within your
first 30 days at Queen’s. To take advantage of this supplementary plan, see www.myAms.org/health for plan coverage
limits and costs, and enrollment information.
For students enrolled in the Master of Global Management Program, supplementary insurance coverage is offered by
the Society of Graduate and Professional Students (SGPS). For each supplementary plan, you must enroll within your
first 30 days at Queen’s. To take advantage of this supplementary plan, see www.sgps.ca/ for plan coverage limits and
costs, and enrollment information.
EXCHANGE STUDENT HANDBOOK
17
Step 7: FIND A PLACE TO LIVE IN KINGSTON
The information in this section has been separated into two categories: on-campus (residence) and off-campus housing.
On-Campus Housing
Many exchange students report to us that they enjoy the convenience of staying in residence during their
exchange at Queen’s. Exchange students may choose between the two following residences:
•Harkness International Hall
• Jean Royce Hall
•Graduate Residence (for graduate students only)
Residence Application Process:
• Using your 7-digit Queen’s student number to identify yourself, apply online at:
http://housing.queensu.ca/residences/exchangeapplication.asp.
• Please note that a $525 CDN deposit must accompany your application; this deposit is due by July 1 2010.
See http://housing.queensu.ca/residences/howtosubmitpayments.asp to review your payment options. In our
experience, most international students find sending a wire transfer payment the most convenient method to
make the deposit. If you choose this method, please be sure to send the payment well in advance of the deadline
as it takes quite some time to reach Queen’s University. Also, aside from the initial bank, the receiving bank
may impose a charge and additional handling fee on wire transfers; therefore, you should provide extra funds
to cover this cost.You may be required to trace your payment.
• Residence fees do not include meal plans. Please visit the following link to learn more about the variety of
optional meal plans available to you: http://housing.queensu.ca/hospitality_services/optionalmealplans.asp
• Queen’s has set aside a specific number of rooms for exchange students, and these are assigned by a computer
lottery process. Students participating in a Fall Term or Full Year exchange at Queen's will be notified whether
they have been successful in the lottery by mid-July so that they can pursue alternate options for housing (if
necessary); students participating in a Winter Term exchange at Queen’s will be notified in mid-December.
• For additional information please contact Residence Admissions via email reshouse@queensu.ca or by phone
1-613-533-2550.
18
EXCHANGE STUDENT HANDBOOK
NAME
DESCRIPTION
- Single room with optional meal plan
- shared kitchen and bathroom facilities
HARKNESS
INTERNATIONAL - 5-minute walk to Goodes Hall
- co-ed residence
HALL
- home to many international students
attending Queen’s and internationallyminded Canadian students
- residents are mainly upper-year
undergraduate students
FEES
FALL TERM
Residence Fees: $2,894
(includes $525 non-refundable deposit).
Covers period from Sept. 5 – Dec. 24,
2010 (or last exam, whichever comes first).
Student Council Fees: $43.92
ResNet Fees: $80.00 (students may opt out).
WINTER TERM
Residence Fees: $2,894 (includes $525
non-refundable deposit). Covers period from
Jan. 3 to until immediately after your last
exam or academic sessional date from the
University Registrar, whichever comes first).
Student Council Fees: $44.64
ResNet Fees: $80.00 (students may opt out).
IMPORTANT DATES
FALL TERM OR FULL YEAR
Application deadline and deposit for Fall
Term or FullYear exchange is July 1, 2010
Balance of residence fees due by
September 30, 2010
WINTER TERM
Application deadline and deposit for
WinterTerm exchange is December 1, 2010
Balance of residence fees due by
January 30, 2011
FULL YEAR
Residence Fees: $5,787
(includes $525 non-refundable deposit)
Student Council Fees: $87.84
ResNet Fees: $160.00 (students may opt out)
JEAN ROYCE
HALL
• Single room with optional meal plan
• shared kitchen and bathroom facilities
• 15-minute walk to campus.There is a
shuttle bus that runs between west
campus (where Jean Royce is located)
and main campus
• Co-ed residence, but also has a section
exclusively for female students as well
as a section exclusively for international
students
• Residents are a mixture of undergraduate,
graduate, and international students
FALL TERM
Residence Fees: $2,869
(includes $525 non-refundable deposit).
FALL TERM OR FULL YEAR
Application deadline and deposit for Fall
Term or Full Year exchange is July 1, 2010
Covers period from Sept. 5 – Dec. 24,
2010 (or last exam, whichever comes first).
Balance of residence fees due by
September 30, 2010
Student Council Fees: $43.92
ResNet Fees: $80.00 (students may opt out).
WINTER TERM
Residence Fees: $2,869 (includes $525
non-refundable deposit). Covers period from
Jan. 3 to until immediately after your last
exam or academic sessional date from the
University Registrar, whichever comes first).
Student Council Fees: $44.64
ResNet Fees: $80.00 (students may opt out).
WINTER TERM
Application deadline and deposit for
WinterTerm exchange is December 1,2010
Balance of residence fees due by
January 30, 2011
FULL YEAR
Residence Fees: $5,737 (includes $525
non-refundable deposit)
Student Council Fees: $87.84
ResNet Fees: $160.00 (students may opt out)
GRADUATE
RESIDENCE
(FOR MBA AND
MGM STUDENTS
ONLY)
• 2-minute walk to Goodes Hall
• Single rooms with attached bathroom
• Co-ed environment
FALL TERM (MGM)
Residence Fees: $4,328
(includes $525 non-refundable deposit).
FALL TERM (MGM)
Application deadline and deposit for Fall
Term or Full Year exchange is July 1, 2010
Covers period from Sept. 5 – Dec. 24, 2010
(or last exam, whichever comes first).
Minimum residence payment due by
August 14, 2010
Student Council Fees: $43.92
ResNet Fees: $116.25 (students may opt out).
WINTER TERM (MBA)
Residence Fees: $4,328 (includes $525
non-refundable deposit). Covers period from
Jan. 3 to until immediately after your last
exam or academic sessional date from the
University Registrar, whichever comes first).
Student Council Fees: $44.64
ResNet Fees: $116.25 (students may opt out).
Balance of residence fees due by
September 30, 2010
WINTER TERM (MBA)
Application deadline and deposit for
WinterTerm exchange is December 1, 2010
Balance of residence fees due by
January 30, 2011
EXCHANGE STUDENT HANDBOOK
19
Off-Campus Housing
Please be advised that the search for accommodations in Kingston – particularly in the Fall Term – can be very
challenging. Please do not hesitate to contact a member of the CIM team for advice at any time during your
search!
One of the best off-campus housing options for exchange students is the Science ’44 Co-op:
• It is a privately-owned, not-for-profit network of student properties.
• Students rent a private room in a 6 – 10 bedroom house and share all common space with the other student
residents of the house.
• Weekly three-hour co-op duties are assigned for meal-plan members in order to minimize costs to the
students and foster a familial environment.
• Both 4 and 8 month leases are offered during the academic year.
• All houses are co-ed and accommodate Canadian, international, first and upper year student residents.
• All buildings are located within a 15 – 20 minute walk to Main Campus.
• Please visit: www.science44co-op.com
In addition, here are several resources that may assist you in finding off-campus accommodations
(house, apartment, shared accommodation, or room in a private home) in Kingston:
Queen’s Databases:
• International Housing Office (IHO) Database
www.quic.queensu.ca/resource/housing.asp
• Queen’s International Exchange Housing List (this site is restricted to Commerce exchange students – log-in required)
https://notesbus.queensu.ca/internationalExchange/housing.nsf/form.view?OpenForm
• Queen’s MBA Housing Portal (this site is restricted to MBA exchange students – log-in required)
https://mba.queensu.ca/2011
• Queen’s University Community Housing
http://housing.queensu.ca/community_housing/accommodationlistingservice.asp
Private Databases:
• Craig’s List
http://kingston.en.craigslist.ca
• Kijiji
www.kijiji.ca
• Facebook (you can “marketplace” function to find temporary housing in Kingston)
www.facebook.com
*Please be advised that the private databases are NOT managed by Queen’s University and therefore you
should take the appropriate precautions before renting an apartment through those sites.
You may also find it useful to consult the following local maps to help you determine the proximity of these
properties to Queen’s campus: http://www.quic.queensu.ca/resource/housingmaps.asp
Temporary Housing
If you wish to seek permanent housing after arriving in Kingston, you may use the following link to find temporary
accommodations: http://www.quic.queensu.ca/resource/temporaryhousingoptions.asp
20
EXCHANGE STUDENT HANDBOOK
Step 8: PREPARE FOR YOUR DEPARTURE
Here are some points to keep in mind when preparing for your departure:
• When booking flights, please note that you will not fly directly into Kingston; instead, your flight will probably
arrive in one of the following cities:Toronto, Montréal, or Ottawa. The only airport that offers connecting flights
to Kingston is Pearson International Airport in Toronto. Please note that it is considerably more economical
to book your connecting flight to Kingston as part of your original booking rather than doing so upon arriving
in Toronto.
• If you will be staying in Canada for less than six months, a medical examination is generally not required prior to
leaving your home country. However, should your stay in Canada exceed six months, residents of certain
countries may be required to complete a medical examination. Please visit the following link to determine if a
medical examination is necessary for you: www.cic.gc.ca/english/information/medical/dcl.asp. In addition, it
may be necessary for you to receive some immunizations prior to entering Canada. Please consult your doctor
for more precise information.
• You may wish to obtain some Canadian money prior to leaving home for any incidental expenses that you
may incur during your first few days in Kingston.
• While you will need to bring original copies of your various forms of identification to enter Canada, it is recommended
that you make a photocopy of these documents and leave it at home with friends or relatives.
Step 9: ARRIVING IN CANADA
Please be prepared to produce the following documents upon arrival in Canada:
• letter of permission from the Canadian Consulate or High Commission (if you applied for a Study Permit);
• passport, with Canadian Temporary Resident Visa (entry visa) where required;
• original or copy of letter of admission and Certificate of Admission from Queen's University;
• evidence of financial support;
• a list of any items which you are sending separately, or which are not cleared through customs personally at
the time of your arrival; have the list stamped by immigration, if possible;
• letters of reference or any other documents recommended by the Canadian High Commission in your country.
Note: Keep these items and all other valuable papers, money and traveler’s cheques with you instead of placing
them in your checked baggage. For further information on the process of entering Canada, please visit the Citizenship
and Immigration website at: www.cic.gc.ca. In addition, it is important to carry enough Canadian money to cover
immediate costs as there may be no facility on-site where traveler’s cheques can be cashed. Remember that
prices can change without notice.
EXCHANGE STUDENT HANDBOOK
21
Getting to Kingston from Toronto:
After arriving at Pearson International Airport in Toronto (airport code:YYZ), you may choose one of the
following methods of transportation to travel from Toronto to Kingston:
• By Plane.There are several connecting flights daily from Pearson International Airport in Toronto to
Norman Rogers Airport (code:YGK) in Kingston.This is a short flight (less than 1 hour) and
Norman Rogers Airport is located a short 10-minute taxi ride from Queen’s campus. Typically,
you will fly from Toronto to Kingston through Air Canada Jazz: www.flyjazz.ca.
• By Bus.There is direct bus service from Pearson International Airport to Kingston via Coach Canada. In fact,
the bus will stop in front of Goodes Hall - home of Queen’s School of Business.Tickets can be purchased
from the driver.The cost is approximately $50.00.We recommend that you ask for a student rate at the
time of purchase. Although quite economical, it may take up to 4 hours to arrive in Kingston due to the
number of stops between Toronto and Kingston. For more information, please visit: www.coachcanada.com
• By Train. Pearson International Airport is approximately 18 kilometres from the Via Rail train station –
known as Union Station – which is located in downtown Toronto.We recommend that you use the Airport
Express shuttle service into Toronto Union Station (http://www.torontoairportexpress.com/). Upon arriving
at Union Station, you may expect a 2-hour train ride from Toronto to Kingston.The train station in Kingston
is about a 15-minute taxi ride to Queen’s campus. For more information about VIA Rail’s train service
from Toronto to Kingston, please visit www.viarail.ca.
Getting to Kingston from Montréal:
After arriving at Pierre Elliott Trudeau International Airport in Montréal (airport code:YUL), you may
choose one of the following methods of transportation to travel from Montréal to Kingston:
• By Bus. Upon arriving at Trudeau International Airport, you may take the L'Aérobus shuttle service from
the airport to the Montréal Central Bus Station.Tickets can be purchased at the airport ticket kiosk. For
more information visit: www.admtl.com/passager/Home.aspx and click on access and parking. Once you
are the Montréal Central Bus Station, use Coach Canada bus lines for service from Montréal to Kingston.
The bus will take approximately 3 hours. For more information please visit: www.coachcanada.com
• By Train. Upon arriving at Trudeau International Airport, you may take a free shuttle service to the Dorval
Train Station in Montréal; simply look for the ‘AirConnect’ signs in the airport terminal. Shuttles leave the
airport for the train station every 20 minutes throughout the day. Once on the train, you can expect about
2.5-hour train ride from Montréal to Kingston. The train station in Kingston is about a 15-minute taxi ride to
Queen’s campus. For more information onVIA Rail’s service from Montréal to Kingston, please visit www.viarail.ca.
Note: There are no connecting flights between Trudeau International Airport in Montréal and Norman
Rogers Airport in Kingston.
Getting to Kingston from Ottawa:
After arriving at Macdonald-Cartier International Airport in Ottawa (airport code:YOW), you may
choose one of the following methods of transportation to travel from Montréal to Kingston:
• By Bus. Upon arriving at Macdonald-Cartier International Airport in Ottawa, you are advised to take
Ottawa public transit (called OCTranspo) to the Ottawa Bus Station. At the airport, look for OCTranspo
Route 97 which departs the terminal from outside the Arrivals area.Tickets are available at the Ground
Transportation Desk located on Level 1 at the centre door of the Arrivals area.Voyageur (which is
owned by Greyhound Canada) is the name of the bus line that will transport you from Ottawa to
Kingston. For more information, please visit: www.greyhound.ca.
22
EXCHANGE STUDENT HANDBOOK
• By Train. Upon arriving at Macdonald-Cartier Airport, you are advised to take Ottawa public transit
(called “OCTranspo”) to the Ottawa train station. At the airport, look for OCTranspo Route 97 which
departs the terminal at the curb outside the Arrivals area (OC Transpo tickets are available at the Ground
Transportation Desk located on Level 1 at the centre door of the Arrivals area).Take OCTranspo
Route 97 in the direction of “Bayshore” and get off at the Hurdman 2B station. You will need to transfer
to a different bus to complete the trip to the train station. Walk to the nearby Hurdman 1B station and
look for OCTranspo Route 95, in the direction of “Orleans.” This bus will take you to the train station,
known as “Train 1A Station”on the bus route. Once on the train, you can expect a 2-hour train ride from
Ottawa to Kingston.The train station in Kingston is about a 15-minute taxi ride to Queen’s campus. For
more information on VIA Rail’s service from Ottawa to Kingston, please visit www.viarail.ca.
Note: There are no connecting flights between Macdonald-Cartier International Airport in Ottawa and Norman
Rogers Airport in Kingston.
Arriving in Kingston
The Queen’s University International Centre (QUIC), located in the John Deutsch University Centre (JDUC), will
offer extended hours during the reception period to ease the arrival process for you. During this period, QUIC is
open on weekdays from 8:30 a.m. until 11:00 p.m. and on weekends and holidays from 1:00 p.m. until 11:00 p.m.
For exact dates of the reception period, visit quic.queensu.ca/incoming/welcomeandorientation.asp. At other
times of the year QUIC is open Monday through Friday from 8:30 a.m. until 4:30 p.m.
Outside of the business hours, there is an answering machine for leaving messages.
For students living in residence
If you will be living in residence during your exchange, please take note of the following check-in procedures
for each residence:
• For Jean Royce Hall, please check in at the main desk upon your arrival.
• For Harkness Hall, please check in at the front desk of Victoria Hall upon your arrival.
Both residence desks are open 24 hours a day, 7 days a week. Residence move-in dates may be found here:
http://housing.queensu.ca/residences/movingintoresidence.asp
If you have any additional questions about residence at Queen’s, please contact reshouse@queensu.ca.
For students without accommodations
If you arrive in Kingston without having first secured accommodations for yourself, please note that you may
stop by QUIC or CIM in Goodes Hall for assistance in finding temporary accommodations.
If you arrive in Kingston when QUIC is closed, you will still be able to enter the JDUC building as it stays open
24 hours a day throughout the year (with the exclusion of the period between 25 December and 02 January).
During this time, there will be signs posted throughout the JDUC listing some potential accommodation options
(hotels and bed & breakfasts).To find out more about temporary accommodations before arrival in Canada,
please visit the International Housing Office – Temporary Housing Page at
www.quic.queensu.ca/resource/temporaryhousingoptions.asp
EXCHANGE STUDENT HANDBOOK
23
Step 10: SETTLING IN AT QUEEN’S
There are several important items you must attend to during your first few days at Queen’s:
• As soon as possible after arriving in Kingston,please go to QUIC to complete the UHIP registration process.
• After completing the UHIP registration process,you may obtain your student card from the Office of the University
Registrar (OUR) in Gordon Hall.
– You must attend the Queen’s School of Business orientation session for your program (all sessions are held in
Goodes Hall).
– The Queen’s Commerce FallTerm orientation session will be held on September 8,2010.
– The QUIC FallTerm or FullYear orientation session for students participating in an exchange in the Queen’s
Commerce Program will be held on September 8,2010
– The Queen’s CommerceWinterTerm orientation session will be held on January 7,2011.
– Queen’s MBA Program orientation will be held on Friday,January 7,2011.
– The MGM orientation session will be held on September 2-8,2010.
• Be certain not to miss your first class! Fall Term classes begin on September 13, 2010;Winter Term classes
begin on January 10, 2011.
• Each program will provide you with an opportunity to make changes to your initial course selections after
arriving at Queen’s.
– The Commerce Program add/drop period for the Fall Term is September 7-2, 2010.
– The Commerce Program add/drop period for the Winter Term is January 10 - 21, 2011.
– MBA and MGM exchange students have until the beginning of the 3rd class in each course to add
and drop courses.
– Please note that we cannot put you on a waiting list for courses in any of our programs.
24
EXCHANGE STUDENT HANDBOOK
COMMERCE PROGRAM FALL TERM EXCHANGE TIMELINE
Obtain Time
Ticket June 1
Ensure Your
Transcripts
and TOEFL
Scores (if
necessary)
are sent to
Queen’s
Feb.‘10
Mar.‘10
Apr.‘10
Obtain or
Renew Your
Passport
Timetables
posted on
Queen’s
website
June 18
Classes end
Dec. 3
UHIP
payment
due by
Aug. 1
Time Tickets
period opens
June 28
May ‘10
Jun.‘10
After receiving acceptance letter
from
Queen’s,
obtain visa
and study
permit (if
necessary)
Jul.‘10
Aug.‘10
Residence
application
due July 1
Course
registration
period closes
July 16
Exam period
Dec. 9-22
Canadian
Thanksgiving
Oct. 11
(no classes)
Sep.‘10
Oct.‘10
Complete
survey
Nov.‘10
Dec.‘10
Orientation
Sept. 8
Orientation
Jan. 7
Classes
begin
Sept. 13
Classes
begin Jan. 10
Add/drop
period from
Jan. 10 - 21
Add/drop
period
Sept. 7-24
Review
academic
polices and
available
courses
Jan.‘11
Residence
Fees due
Jan. 30
Residence
Fees due
Sept. 30
COMMERCE PROGRAM WINTER TERM EXCHANGE TIMELINE
Ensure Your
Transcripts
and TOEFL
Scores (if
necessary)
are sent to
Queen’s by
application
deadline on
Sept. 30
Jul.‘10
Aug.‘10
Obtain or
Renew Your
Passport
Sep.‘10
Orientation
held & classes
begin Jan. 13
Add/drop
period closes
Jan. 14
Review
academic
policies and
available
courses
Oct.‘10
After receiving
acceptance
letter from
Queen’s,
obtain visa
and study
permit (if
necessary)
Nov. 10
Final
transcripts
sent to your
home
university
Residence
fees due
Jan. 30
Dec.‘10
UHIP payment
due Dec. 1
Residence
application
and deposit
due Dec. 1
Jan.‘11
Feb.‘11
Mar.‘11
Reading
Week:
Feb. 21-25
(no classes)
Apr.‘11
May ‘11
Jun.‘11
Classes end:
April 8
Exam Period:
April 14 – 30
Complete
survey
Submit UHIP
Application
Begin adding
& dropping
courses on
on QCARD
EXCHANGE STUDENT HANDBOOK
25
MGM EXCHANGE TIMELINE
Classes end
December 3
Ensure Your
Transcripts
and TOEFL
Scores (if
necessary)
are sent to
Queen’s
Feb.‘10
Mar.‘10
Apr.‘10
Exam period
Dec. 6-10
Send course
selections to
Ben Whitney
by June 30
May ‘10
Jun ‘10
Jul.‘10
Aug.‘10
Residence
application
due July 1
After receiving
acceptance
letter from
Queen’s,
obtain visa
and study
permit (if
necessary)
Canadian
Thanksgiving
October 11
(no classes)
UHIP
payment
due by
Aug. 1
Sep.‘10
Oct.‘10
Complete
survey
Nov.‘10
Dec.‘10
Orientation
Sept.2-8
Jan.‘11
Final
transcripts
sent to
your home
university
in Jan.
Classes
begin
Sept. 13
Balance of
Residence
Fees due
Sept. 30
Academic
polices and
course
information
will be sent to
you on May 1.
QUEEN’S MBA EXCHANGE TIMELINE
Orientation
on Jan. 7
Obtain or
Renew Your
Passport
Jul.‘10
26
Aug.‘10
Sep.‘10
Oct.‘10
Academic
policies and
course information
sent Oct. 1
Access to the MBA
portal (intranet)
starts on Oct. 1
Deadline to submit
course selections
is Oct. 20
Queen’s
confirms course
enrollment Oct 30
EXCHANGE STUDENT HANDBOOK
Nov.‘10
Dec.‘10
Graduate
residence
application &
deposit due
Dec 1.
UHIP
payment
due Dec. 1
Block A
Classes:
Jan. 10- 28
Block C
classes end
Mar. 11
Balance of
residence fees
due Jan. 30
Block D
Classes begin
Mar. 14
Jan.‘11
Feb.‘11
Block B
classes:
Jan. 31Feb 18
Block C
classes begin
Feb. 21
Mar.‘11
Final
transcripts
sent to your
home
university in
May
Apr.‘11
Block D
classes end
Apr. 1
Block E
classes:
Apr. 4-22
Complete
survey
May ‘11
Jun.‘11
Academics at
Queen’s School of Business
OVERVIEW
As Canada’s premier business school, Queen’s School of Business has built a reputation of producing top business
leaders. This well-deserved reputation is the result of many years of steadfast adherence to the highest admission
standards and a commitment to academic excellence. Queen’s students and exchange students alike are constantly
challenged by our world-class faculty team. Let’s take a closer look at what you can expect from an academic
standpoint as an exchange student.
CLASS FORMAT
Queen’s School of Business professors use a variety of teaching methods in the classroom to form a wellrounded learning environment that includes lectures, case studies, simulations, group work, and real-world
projects.
ASSESSMENT
At your home institution, you may be accustomed to being evaluated solely on the basis of a 100% deliverable
or final exam at the conclusion of the course. Here at Queen’s, we evaluate your progress at regular intervals
throughout the course using a wide array of assessment techniques; we describe this as “continuous” (as opposed
to “summative”) assessment. In fact, it is not uncommon for you to have an assignment due within the first
week of class!
Although this may be a new – and perhaps unsettling - idea for you, one benefit of this method is that it allows
us to monitor your progress throughout the course and advise you accordingly. Some of the ways in which
you may be assessed include:
• written analyses of case studies
• assignments
• participation
• mid-term or final exams
• group projects
• presentations
There are two things that exchange students notice most about their classes here at Queen’s School of Business:
the extent to which students participate in class, and group work.
PARTICIPATION
Students are encouraged to actively participate in class and debate ideas put forth by their professors and
peers; in fact, it is common for many professors to include a participation mark in their course (sometimes
worth 10-20%).You will find that conventional lectures account only for a small portion of class time.The
best way for you to keep up with the discussion is to ensure you complete your readings and review all cases
before class.
We understand that it may be uncomfortable for you to challenge your professors or fellow classmates due to
the fact that such behavior would be considered inappropriate at your home university. Or, sometimes students
do not participate extensively in class because they are not confident in their English-speaking ability. However,
please keep in mind that you may be evaluated on your in-class contributions. And remember that an international
exchange is all about experiencing new customs and practices. If you are really having difficulty adapting to the
participative style of our classes, please talk to your professors; sometimes professors are willing to help find a
different way for you to participate, perhaps through a chat forum in the course website.
EXCHANGE STUDENT HANDBOOK
27
GROUP WORK
Regardless of which program you are attending, most of the assignments you will complete will be group or
team assignments. Why do we put so much emphasis on group/team work? Our view is that we will all
work in teams throughout our careers, so we owe it to our students and their future colleagues to help them
learn how to be an effective team member now.
Sometimes you will be able to choose who you work with, and on other occasions, you will not; regardless, you
will almost always work with a mix of Queen’s students and other exchange students. In many cases, assignments
will require you as a group to complete both a written document and deliver a presentation. Most importantly,
you will be expected to contribute equally to the assignment.
Experience has shown us that there are certain practices that will help you become a successful group member.
They include:
• Attend all group meetings; the other members of the group will recognize your commitment to them
and to the successful completion of the assignment
• As difficult as it can be to do, deal with conflicts as they arise - do not ignore them. Small problems
often become bigger problems if they are ignored
• If conflicts become too heated, take a break and “sleep on it”
• Try to find a role within the group that will build on your strengths; for instance, if you are a confident
speaker, offer to take a larger role in the presentation. Or, if you are a “numbers-cruncher,” perhaps you
would prefer to take the lead on the analysis of the data. Then, as you gain confidence in other areas,
offer to take one of the other roles in subsequent group projects.
TIPS FOR SUCCESS
Here are some tips that will help you be successful in your courses at Queen’s School of Business:
• Attend every class
• Come prepared to class
• Take notes
• Sit next to someone new each class
• Ask questions of your professors and your fellow students – don’t be shy!
• Develop a time management plan
• Competition is good, but collaboration is better!
In addition to the tips listed above, here is some additional advice for students whose first language is not English:
• Sit at the front of the classroom to ensure you can hear the speaker clearly
• Offer your opinion and unique perspective as an international student – chances are, no one thinks
about the issue(s) like you do, and it will help you feel more involved
• Make an audio recording of the class (with the professor’s permission) – it will allow you to follow the
in-class discussion and go back to something later that you may have missed
• Ask for clarification if students or professors make reference to ideas (or use language) only Canadians
and/or native English speakers would understand
• Listen or watch Canadian news reports; it will help develop your ear for English
28
EXCHANGE STUDENT HANDBOOK
QUEEN’S GRADING SYSTEM
A
80 or above
C
50-64
B
F
65-79
Under 50 (failure)
Please note that Queen’s does not calculate a Grade Point Average (GPA) for its students. There is no known
universal GPA conversion table in existence.
EXAMS
All students are required to be present for each examination, including mid-term and final exams, during the
academic year; please do not book your return flight home until the exam schedule is finalized (the schedule
is usually set in mid-October for Fall term exams and in mid-February for Winter term exams). If you discover
that one of your exams is scheduled at the same time as a religious observance, please report the conflict to
the Exams Office (Gordon Hall, Room 110) as soon as possible, as individual arrangements can be made for
each student.
Exchange students whose first language is not English are entitled to an extra 10 minutes of time for every
hour of your exam; this policy pertains to final exams only and does not include mid-term exams. In addition,
these students are permitted to bring a translation dictionary (book, not an electronic dictionary).
If you have been identified with a learning disability, you are similarly entitled to special considerations for your
exams. To ensure your needs are adequately met, please speak with a representative at Health, Counselling,
and Disability Services (HCDS) upon your arrival at Queen’s.
APPEALS
Appeals of grades are most often resolved by a meeting between the student and professor. However, should this
method fail to resolve the matter to your satisfaction, you should immediately contact the Academic Counsellor in
the Centre for International Management who, in turn, will refer the matter to senior administrators from the
appropriate program.
TRANSCRIPTS
Upon completion of your studies at Queen’s School of Business, it is the policy of the Office of the University
Registrar to forward one official transcript to your home institution. If you wish to order additional copies of
your transcript, you may do so in person at the Registrar’s Office or via QCARD. For security reasons, please
note that the Registrar’s Office is unable to send your transcript to you via e-mail or fax. Instead, you may pick up
the transcript in person at the Registrar’s Office or provide an address where you would like the transcript to
be sent. Each additional transcript costs $15.
Please note that Queen’s University Senate Policy states that a transcript will not be released if a student has
any outstanding debts.
EXCHANGE STUDENT HANDBOOK
29
Student Services
BUSINESS CAREER CENTRE (B.C.C.)
The B.C.C. located in the heart of Goodes Hall, is a vibrant hub for career-related activities.
The B.C.C. team has an in-depth knowledge of students, faculty members, curricula and student organizations
within Queen's School of Business, and is pleased to use this knowledge to assist you in developing effective career
strategies.
The following services are offered to exchange students:
•One-on-one coaching: Staff will work with you to define your objectives, shape your job-search strategy
and fine tune your résumé, cover letter and interview skills.
•Calendar of seminars: Workshops are hosted on various topics to help prepare you for both on and
off-campus job searches.
•Online information resources: The B.C.C. subscribes to several online information sites, including
Knightsbridge and the Vault, where you can access relevant and timely job search information.
WORKING IN CANADA
Exchange Students are permitted to work on Queen’s campus during their exchange provided that:
• they are registered as a full-time student,
• they hold a valid Study permit and,
• they have a valid Social Insurance Number (S.I.N.) to receive payment
Students may be eligible to get a Work Permit allowing them to work off campus if their academic program
requires it or if they abide by the rules of the Off-Campus Work Permit Program
For more information on this topic, please go to: http://quic.queensu.ca/incoming/workingincanada.asp
IN-HOUSE IT SUPPORT
Queen’s School of Business features its own in-house IT department, located in the basement of Goodes Hall.
Goodes Hall features wireless Internet service throughout the building. In most cases, you will need to speak
to a member of the IT department to properly configure your notebook computer to the Goodes Hall wireless
network upon your arrival.
If you are experiencing hardware or software problems, you may speak with a member of the QSB Helpdesk,
located in the IT department. The Helpdesk is staffed between 8:00 a.m. and 6:00 p.m from Monday through
Friday or can be reached via e-mail or phone.
If you are temporarily without access to your notebook computer, there are several computer kiosks
throughout the building for you to check e-mail or access the Internet.
Exchange students in the Commerce program can also go to the NetImpact Support Centre (NSC) –
located next door to the IT department on the basement level - for printing and faxing services, to rent a
camera, or to purchase such items as CD-Rs, DVD-Rs, and laminating supplies. MBA and MGM exchange
students should first contact their respective administrative offices for assistance with such matters.
30
EXCHANGE STUDENT HANDBOOK
NOTEBOOK COMPUTER (LAPTOP) REQUIREMENTS:
Please note that notebook computers (or “laptops”) are used extensively throughout all of the academic
programs in Queen’s School of Business. If you do not already own a laptop, you are strongly advised to
purchase one for the duration of your studies at Queen’s.
You can find the minimum requirements at http://webbus.business.queensu.ca/notebook
COUNSELLING AND SUPPORT
Health, Counselling and Disability Services (HCDS), located on campus in the LaSalle building at 146 Stuart Street,
has several physicians and nurses on staff who are available to meet with you by appointment during regular business
hours. You may see one of these health care professionals for the same reasons you would see your own family
doctor. If you require immediate medical attention during regular business hours, there is an Urgent Care
Clinic in the building. Psychiatry and Travel Counselling services are also available. For more information on
these or other services provided by HCDS, please visit: www.queensu-hcds.org/
There are many other resources in Kingston for students who are in a crisis situation. Each of these support
agencies is staffed with professionals who are ready to help you. For a list of these resources, please go to:
www.quic.queensu.ca/incoming/crisis.asp
For after-hours medical attention – both urgent and non-urgent - please refer to the“Living in Kingston”section of this handbook
WALKHOME SERVICE
If you are walking to or from campus and are uncomfortable with the idea of doing so by yourself, you can request
“Walkhome Service.” After making your request, two Walkhome team members - comprised of one male and
one female staff member – will safely accompany you to your destination. Walkhome is a completely anonymous
service, as our staff members do not wear a visible uniform and only use their Walkhome tags to identify themselves.
To ensure your safety, all Walkhome teams are equipped with a radio, which allow them to have direct communication
with the Walkhome supervisor on shift, or with Queen's Campus Security or Queen's First Aid if necessary.
Walkhome also has bikes in order to accommodate individuals who would prefer company while cycling as opposed
to walking (weather permitting).
For more information about safety precautions you can take as a Kingston resident, please go to:
http://www.quic.queensu.ca/incoming/safety.asp
WRITING CENTRE
TheWriting Centre,located in Stauffer Library,offers free assistance with writing to any student enrolled at Queen’s University.
Students can make appointments to meet with a writing coach one-on-one for help with individual writing.
Appointments can be booked on-line using the Commerce Portal.
In addition, there are “English as a Second Language (ESL)” programs available which provide academic writing
support to students whose first language is not English. The program consists of a variety of resources including
workshops, ESL handouts, and books, and help in preparing for English proficiency tests (if necessary).
While ESL students are welcome to make appointments with any of our writing tutors, students with specific questions on
writing or particular concerns about their writing can simply request a consultation with a member of theWriting Centre team.
EXCHANGE STUDENT HANDBOOK
31
QUEEN’S SCHOOL OF ENGLISH
Queen’s School of English (QSOE) offers many full-time and part-time courses for exchange students seeking
to improve their English writing, speaking, and pronunciation skills. For information on these courses, please go
to www.queensu.ca/qsoe/index.html.
Please note that you will not receive an academic credit for these courses. Moreover, you will be required to
pay for these courses yourself as the costs are not covered under the terms of the exchange agreements.
STUDENT CLUBS & ASSOCIATIONS
Queen’s is home to approximately 200 student-run clubs.They have a very wide variety of members, sizes, purposes
and commitment levels and are organized in the following categories:
•Activities/Interests/Hobbies
•Ethnic/Cultural Media
•Political, Religious and Social Issues
FAITH-BASED SERVICES
Despite the predominance of the Roman Catholic, United, and Anglican faiths in the Kingston region, there are
places of worship for other faiths throughout the Kingston region. As such, you are strongly encouraged to
continue to practice your faith while attending Queen’s.
To find an appropriate place of worship, please go to: www.quic.queensu.ca/incoming/religion.asp
ATHLETICS
Kingston’s waterfront is a favorite destination during spring, summer and fall for runners, cyclists and other outdoor
enthusiasts. In addition, there are a number of fields and green spaces in the vicinity of Queen’s campus for you
to stretch your legs.
As an exchange student enrolled on a full-time basis at Queen’s, you are also entitled to make use of our indoor
athletic facilities year-round – just remember to bring your Queen’s student card!
Some of the more common intramural activities you may wish to participate in at Queen’s include:
Basketball
Inner-tube Water Polo
Ultimate Frisbee
Volleyball
Touch Football
Curling
Outdoor Soccer
Indoor Soccer
For all other information regarding recreational activities at Queen’s and Kingston, please go to:
www.queensu.ca/quic/intlstu/settlingin/guide/rec.htm
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EXCHANGE STUDENT HANDBOOK
LIVING IN KINGSTON
Like Queen’s, Kingston is proud of its past but thrives on a dynamic present. The City of Kingston is a flourishing
regional centre of culture, business and industry. Kingston is home to many restored historic sites, the Royal
Military College of Canada, St. Lawrence College, several major hospitals associated with Queen’s, and one of
the world’s best freshwater sailing areas.
Our safe sidewalks are often busy from early morning to late evening. You can find:
• Three live theatres
• Lively nightclubs and pubs
• Alternative and mainstream movies
• Music and dancing for every taste
• International award-winning restaurants • Sports and entertainment centre: www.k-rockcentre.com
• Parks, statues, monuments
You will be sure to discover many more activities and opportunities during your time at Queen’s.
To learn more about Kingston, please visit the following websites:
Kingston Economic Development Corporation Tourism
www.kingstoncanada.com
City of Kingston Visitor and Tourism
www.cityofkingston.ca/visitors/city-info.asp
LIVING EXPENSES
The following chart has been drawn up to assist exchange students in calculating the average financial resources
required to meet the living needs of exchange students living in Kingston.
ON-CAMPUS (I.E. RESIDENCE) LIVING EXPENSES
ONE-TERM
TWO-TERMS
Residence Fees (excluding meal plan)
$2869-$2894
Student Council Fees (rates vary according to residence)
$43.92
$87.84
UHIP Medical Insurance (mandatory)
$240
$480
ResNet (Internet Fees)
Food (meal plan or on your own)
$80
$1,200 (approx.)
$5737-5787
$160
$2,400 (approx.)
Supplementary Medical Insurance (optional)
Commerce./MBA students use AMS plan
MGM students use SGPS plan
$204.36 AMS
$460.00 SGPS
$204.36 AMS
$460.00 SGPS
Textbooks & Supplies
Telephone (includes the initial connection fee but
does not include any long distance charges)
$400-$500 (approx.)
$120 (approx.)
$600-$1,000 (approx.)
$240 (approx.)
Clothing
$250 (approx.)
$500 (approx.)
Miscellaneous (not including additional travelling)
at least $600
at least $900
EXCHANGE STUDENT HANDBOOK
33
OFF-CAMPUS LIVING EXPENSES
ONE TERM
TWO TERMS
Housing (includes utilities)
$1,800 (approx.)
$3,600 (approx.)
UHIP Medical Insurance (mandatory)
$252
$540
Food (meal plan or on your own)
$1,200 (approx.)
Supplementary Medical Insurance (optional)
Commerce students use AMS plan
MBA/MGM and MBA students use SGPS plan
$196.00 AMS
$434.20 SGPS
Telephone (includes the initial connection fee but
does not include any long distance charges)
$2,400 (approx.)
$196.00 AMS
$434.20 SGPS
Textbooks & Supplies
$400-$500 (approx.)
$120 (approx.)
$240 (approx.)
Clothing
$250 (approx.)
$500 (approx.)
Miscellaneous (not including additional travelling)
at least $600
$600-$1,000 (approx.)
at least $900
(Note: All values are in Canadian dollars).
The figures listed in the chart are only an estimate of the basic living expenses and DO NOT include any
entertainment (going out to restaurants or pubs) or travelling expenses you may incur; it is strongly recommended
that you have at least the minimum level of funding.
LOCAL CLIMATE
The single biggest determinant of weather in Kingston is its proximity to Lake Ontario. In winter, Kingston enjoys
milder temperatures than the national average but higher than average amounts of snowfall. However, winter
weather in Kingston can still be extreme at times, particularly for those unaccustomed to a colder climate. In
summer, temperatures remain relatively mild for the most part but are often accompanied by high levels of
humidity. Not surprisingly, tourists flock to Kingston in the more moderate seasons of late spring, summer and
early fall.
Below is a table of average monthly temperatures in Kingston.
˚C
˚F
Jan
Feb
19.0
19.0
-7.2
-7.2
Mar
-2.0
28.4
Apr
5.1
41.2
May
11.6
52.9
Jun
20.3
62.6
Jul
Aug
Sep
Oct
Nov
68.5
67.5
60.4
48.9
36.9
17.0
19.7
15.8
9.4
Most Canadians refer to www.theweathernetwork.com for the latest weather forecasts.
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EXCHANGE STUDENT HANDBOOK
2.7
Dec
YEAR
24.4
43.7
-4.2
6.5
PROPER WINTER ATTIRE
It is best to wear thin layers of loose fitting clothing that will trap your body heat while also allowing air circulation.
Your outer clothing should be water-resistant and your jacket should come equipped with a hood. A knitted or
lined hat (known to Canadians as a “toque”) and gloves or mittens are also a must. In extremely cold weather,
it is a good idea to wear a scarf to protect your face from the elements along with lined boots.
A SAFE PLACETO LIVE
The crime rate in Canada is close to that of much of Western Europe and Australia (source: U.S. Department of Justice),
and dipped to its lowest national average in 25 years in 2006 (source: StatsCan). Most criminal activity that occurs in the
vicinity of Queen’s University is relatively minor in nature; petty theft and vandalism are two of the most common infractions.
All the same, students are advised to keep their doors locked at all times and to make use of the Walkhome service as
described in the Student Services section.
GETTING AROUND TOWN
Most students live close enough to the university that they can walk or bike to campus. However, with your
Queen’s student card, you may travel on city buses for free during the months of September to April (due to
its small size, Kingston does not have a subway or train mass transit system). For specific bus routes, please
visit www.cityofkingston.ca/residents/transportation/transit/index.asp
9-1-1
If you experience or witness an emergency situation that requires an immediate response from medical, law
enforcement or fire personnel, you may dial 9-1-1 on any phone to be connected to a live operator who will
relay the nature of your emergency to the appropriate authorities.
AFTER-HOURS OR EMERGENCY MEDICAL ATTENTION
For anyone requiring after-hours, non-life threatening medical attention, please visit your nearest walk-in medical
clinic. For a current listing of all available after-hours clinics in the Kingston area, please consult the Yellow
Pages section of a Kingston and Area phone book.
For anyone requiring urgent medical attention after hours, please go to the Emergency Department of one of
the city’s two hospitals:
The Emergency Department of Hotel Dieu Hospital, located at the corner of the Brock Street and Montreal
Street, is open from 8:00 a.m. – 10:00 p.m., 7 days a week. This department is the appropriate site for the
“walking wounded” (individuals who have suffered lacerations, broken bones, eye injuries, and psychiatric
emergencies).
The Emergency Department of Kingston General Hospital, located on King Street, is open 24 hours a day, 7 days a
week. This department is the appropriate site for all individuals who require immediate medical attention for any reason.
FOOD
While it may be convenient – particularly for your first few days after arriving in Kingston – to eat at a restaurant or
order in some food, this is an expensive (and not particularly healthy) way to eat. Please consult the following link for a
list of all grocery stores in Kingston’s downtown core: http://www.quic.queensu.ca/incoming/food.asp.
EXCHANGE STUDENT HANDBOOK
35
SHOPPING
There are a number of shops and boutiques in the downtown area, as well as a number of larger department
and box stores in the city’s west end. For a guide to shopping in Kingston, please visit:
http://www.quic.queensu.ca/incoming/shoppingeconomically.asp.
APPROACHING CANADIANS
Canadians are unlikely to initiate a conversation with you on the street, but will respond in kind if you approach
them and are usually very willing to help someone new to their country.
Canadians often greet each other by shaking hands instead of bowing, nodding, kissing or hugging. Moreover,
most Canadians prefer to stand a few feet away from each other when talking; if you stand too close to most
Canadians, they may feel as though you have infringed upon their “personal space.”
When addressing a Canadian for the first time, it is best to err on the side of formality. For instance, the first
time you address a Professor, it is considered proper etiquette to address him or her as “Professor” or
“Dr. Bryant”.
Punctuality is very important in North American society. If someone asks to meet you at a particular time, it
is expected that you will be there on time. The same is true for classes here at Queen’s School of Business;
the classes will start promptly at the stated time.
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EXCHANGE STUDENT HANDBOOK
PRACTICAL TIPS
CULTURE SHOCK
Essentially, culture shock refers to the process of moving from a familiar culture to an unfamiliar one. As an exchange
student arriving in Kingston, you will find yourself in a new environment filled with people who speak and behave
in unfamiliar ways - and you will do so by yourself, without the benefit of your support network: family, friends, and
trusted advisors. Climate, language, food, dress, social norms and values are just some of the areas that you may
notice are different in Kingston from home.
There may be times shortly after your arrival in Kingston where you feel as though you have made a mistake in
coming to Queen’s; this is a completely normal reaction. In fact, it is probably fair to say that it is more uncommon
not to feel this way. Although there are many variations on this model, it is generally accepted that there are four
stages of culture shock.
Honeymoon – it is common to experience an initial sense of excitement and adrenaline after arriving in your new
surroundings. Having just recently left home, the sense of comfort and familiarity is still with you.
Rejection & Isolation – you begin to notice all the differences about life at Queen’s and may feel isolated and alone.
You may even resent and reject everything about your new surroundings.
Adjustment – slowly, you learn to deal with issues that seemed insurmountable at first and you become more accustomed
to these new ideas, values, and routines. You learn what to expect in most situations and not everything you encounter
feels new or unfamiliar.
Acceptance and Integration – over time, you accept these differences and integrate them with your beliefs; you
may even come to believe that some aspects of your new home are preferable to home. You are able to move
around comfortably in your new surroundings and blend in with the local citizens.
It is important to point out that you may not necessarily experience any or all of the above feelings; each person is different.
Above all, you should be patient with yourself; it takes time to adjust to a new environment. Experience has shown
that one of the best way ways to feel more comfortable in your surroundings is to get involved. Many of the events
organized by the Exchange andTransfer Committee are designed to help acclimatize you to your new surroundings,
and you should also get out and enjoy all that Queen’s, Kingston and the surrounding area has to offer. Indeed,
many aspects of campus life – clubs, intramurals, conferences, and competitions – are fabulous ways to get involved.
If after several weeks in Kingston you continue to feel depressed; anxious; worried; angry; irritable; extremely
homesick; withdrawn; have trouble sleeping; or cannot focus on your studies, we strongly encourage you to speak
to someone at the Centre for International Management.
EXCHANGE STUDENT HANDBOOK
37
MONEY
You are advised to ensure that you have enough funds in cash or travelers cheques when you arrive in Canada to
cover your expenses for at least the first few weeks. This will give you some time to overcome any difficulties you
may face when transferring funds, converting your currency into Canadian dollars, or cashing bank drafts.
Most exchange students decide to open a bank account at any number of local banks, trust companies or credit
unions that exist in Kingston’s downtown core.Whichever financial institution you choose, the customer service
representative will ask you for your preference of opening a “chequing” or “savings” account. Ask for an explanation
of the advantages and disadvantages of both accounts.
To open an account, you will require a piece of picture identification (usually a passport) and one other piece
of identification (your driver’s license from home or a major credit card will do), along with your Queen’s student
card. Most exchange students find it is best to open the account in Canadian dollars.
In lieu of opening a bank account, your family may prefer to send money to you in the form of a bank draft or
a wire transfer. In either case, please be certain to obtain a receipt from the bank as proof of the transfer of
funds. Please note that a bank draft typically takes two weeks to process before you receive your money.
For more information about opening a bank account in Kingston, please go to:
www.quic.queensu.ca/incoming/banking.asp
INTERNATIONAL SCHOLARSHIPS
The Canadian Federal Government has a number of scholarships available for students from a large number
of countries throughout the world to study in Canada. Please go to www.scholarships.gc.ca to find relevant
scholarship opportunities for you!
TRAVELLING OUTSIDE KINGSTON
While your academic obligations will not provide you with a great deal of free time to travel, we recognize
that you will probably wish to visit other parts of Canada – and perhaps even the United States – at some
point during your exchange. In particular, exchange students at Queen’s often visit such popular destinations
as:Toronto, Montreal, Ottawa, Niagara Falls, Boston and New York City.
If you plan to do some travelling during your time in Canada, here are a number of considerations for you to
keep in mind: http://www.quic.queensu.ca/incoming/travel.asp
Please be especially careful if you wish to drive in Canada. Remember that the laws governing driving in Canada are
probably different from those in your home country. In order to drive in Ontario, you must have a valid driver's licence
from your own province, state or country. If you are visiting Ontario for more than three months, you need an
International Driver’s Permit from your own country or you may have to apply for an Ontario driver's licence, depending
on your length of stay. It is also advisable that you ensure your automobile insurance coverage is sufficient.
TRAVELLING TO THE UNITED STATES
If you plan to travel to the United States during your exchange, you will either be required to obtain a visa to
enter the country or participate in the visa waiver program. Please visit this site to determine which requirement
is applicable to citizens from your country: http://www.quic.queensu.ca/incoming/usvisas.asp
If you are eligible to participate in the visa waiver program, please note that you will be required to apply online
for travel authorization; this policy applies not only to flights bound for a U.S. destination but also to international
flights that cross U.S. airspace.The travel authorization application (known as ESTA) must be completed at
www.cbp.gov/xp/cgov/travel/id_visa/esta/ at least 72 hours prior to departure.
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EXCHANGE STUDENT HANDBOOK
CONTACTING YOUR FRIENDS AND FAMILY BACK HOME
After arriving in Kingston, you will be anxious to tell your family and friends back home about your experiences
in your new surroundings.
When you are making an international call, please dial: 011 + country code + city code + local number.
Before placing an international call, please be aware that these calls are expensive. Please refer to a Kingston
phone book for specific country rates.There are numerous ways to place a phone call in Kingston: pay phone,
calling card, land line, cell phone, or VOIP.
a) All pay telephones can be used for local or international calls.You must insert Canadian coins or a credit
card to make a call from a pay phone.
b) A relatively inexpensive way to place an international call is to purchase a long distance phone card at
most convenience, grocery, and drug stores.
c) Land lines in your residence or accommodation are quite inexpensive and convenient to set up; the installation
fee is approximately $40 CAD plus a monthly maintenance cost of approximately $15 CAD (not including
any long distance or international calls that you make).
d) If you plan to use your cell phone from home, it must be a GSM tri-band phone. You will also have to
buy a new SIM card in Canada in order for your phone to work.
e) Voice-over IP (VOIP) calls are probably the best – and most affordable – means of contacting your family
and friends back home (i.e. – Skype).
Be certain to provide your family and friends back home with the country code for Canada (1) and area code
for Kingston (613) so that they may phone you!
SENDING AND RECEIVING MAIL
Your mailing address in Kingston will be your campus residence, or off-campus accommodations. Canada Post
is the agency responsible for all incoming and outgoing mail delivery in Canada. A Canada Post outlet is available
in the John Deutsch University Centre (JDUC) (just two doors down from Goodes Hall), and you will find
Canada Post kiosks in every Shopper’s Drug Mart store.
DRESS
Students typically dress in casual, comfortable clothes for classes. However, it is recommended that you also
bring a business suit and formal attire with you to Queen’s as there are several events - case competitions,
conferences, formal presentations, and end-of-term semi formal parties.
AC ADAPTER
Please remember to pick up a travel adapter suitable for North America.
EXCHANGE STUDENT HANDBOOK
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QUEEN’S SCHOOL OF BUSINESS PARTNER LIST
COUNTRY
Argentina
Australia
Austria
Barbados
Belgium
Brazil
Chilé
China
Denmark
Finland
France
Germany
Hungary
India
Ireland
Italy
Japan
Mexico
Netherlands
New Zealand
Norway
Poland
Portugal
(ROC) Taiwan
Singapore
Slovenia
South Korea
Spain
Sweden
Switzerland
Thailand
United Kingdom
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INSTITUTION
Universidad Torcuato di Tella
University of Melbourne
University of New South Wales
University of Western Australia
University of Queensland
University of Sydney
Wirtschaftsuniversitat Wien
University of West Indies
Katholieke Universiteit Leuven
Université Catholique de Louvain
University of Antwerp
Fundação Getulio Vargas - Escola de Administração de Empresas
Pontificia UniÏrsisdad Catolica de Chilé
CEIBS
Chinese University of Hong Kong
City University of Hong Kong
Hong Kong University of Science & Technology
Peking University, Guanghua School of Management
Tsinghua University
Fudan University
Aarhus School of Business
Copenhagen Business School
Aalto School of Economics (Helsinki & Mikkeli)
Hanken School of Economics
EDHEC (Lille & Nice)
ESCP Europe
ESSEC Business School Paris Singapore
Grenoble School of Management
HEC School of Management
IAE Aix Graduate School of Management
Rouen Business School
SKEMA Business School
Toulouse Business School
University of Mannheim
WHU - Otto Beisheim School of Management
Corvinus University of Budapest
Indian School of Business
University of Dublin,Trinity College
Bocconi University
Keio University
Waseda University
Nagoya University of Commerce & Business Administration
Tecnologico de Monterrey/EGADE
Rotterdam School of Management, Erasmus University
Maastricht University
University of Auckland
University of Otago
BI Norwegian School of Management
Norwegian School of Economics and Business Administration
Warsaw School of Economics
Universidade Nova
Universidade Catolica Portuguesa (FCEE)
National Chiao Tung University
National Taiwan University
Nanyang Technological University
National University of Singapore
Singapore Management University
University of Ljubljana
Korea University
Seoul National University
ESADE Business School
IE Business School
Lund University, School of Economics and Management
Stockholm School of Economics
Uppsala University
University of St. Gallen
Chulalongkorn University
Aston Business School
Cass Business School
Manchester School of Business
Strathclyde University
University of Bath
University of Edinburgh
EXCHANGE STUDENT HANDBOOK
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List is subject to change; please go to www.business.queensu.ca/international for a list of partners.
CANAD
A
USA
Kingston, Canada
Centre for International Management
Queen’s School of Business
444 Goodes Hall,
143 Union Street
Kingston, Ontario K7L 3N6
(613) 533-6833 (phone)
exchange@business.queensu.ca (e-mail)
www.business.queensu.ca/index.php (website)