Itron Metering Pocket Guide i

Transcription

Itron Metering Pocket Guide i
This document contains trade secrets and confidential information of Itron, Inc., which are not to be divulged to
third parties and may not be reproduced or transmitted in whole or part, in any form or by any means, electronic
or mechanical for any purpose, without the express written permission of Itron, Inc. All rights to designs or
inventions disclosed herein, including the right to manufacture, are reserved to Itron, Inc.
The information contained in this document is subject to change without notice. Itron, Inc. reserves the right to
change the product specifications at any time without incurring any obligations.
CENTRON, FULCRUM, QUANTUM, VECTRON, SENTINEL, and PC-PRO+ are registered trademarks of
Itron, Inc.
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Itron Metering Pocket Guide
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This Metering Pocket Guide is intended as a quick reference for currently produced CENTRON®, CENTRON
Polyphase and SENTINEL® meter functions. It does not encompass all of the functionality of these meters. For
more details, see the appropriate Technical Reference Guide:
Technical Reference Guide
CENTRON Meter Technical Reference Guide
Stock Number
100299GM-xx
CENTRON Polyphase Meter Technical Reference Guide
100690GM-xx
SENTINEL Meter Technical Reference Guide
100300GM-xx
CENTRON II C12.19 Residential Meter Technical Reference Guide
TDC-0989-xx
Where xx = the latest revision.
Table of Contents
Meter Product
Page
Software Matrix
1
CENTRON Meter Pocket Guide
9
CENTRON Polyphase Meter Pocket Guide
41
SENTINEL Meter Pocket Guide
81
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Software Matrix
EnergyAudit 4.30
No
No
No
No
No
Yes(1)
Yes(R)
Yes
Yes
Yes
No
CENTRON
Yes
Yes
Yes(R)
Yes
Yes
Yes
No
HH-PRO 8.0
No
Yes
Shop-Pro 9.70
Yes
200 Series
PC-PRO+
Views 9.70
100 Series
Device
PC-PRO+
Advanced 9.70
Field-Pro 9.70
PC-PRO+ (16 Bit)
3.5 – 3.5.3
Devices Supported by Software Product
(as of June 2011)
(1): Initialize with imported programs
(R): Read Only
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PC-PRO+ (16 Bit)
3.5 – 3.5.3
PC-PRO+
Advanced 9.70
PC-PRO+
Views 9.70
Shop-Pro 9.70
HH-PRO 8.0
Field-Pro 9.70
EnergyAudit 4.30
Devices Supported by Software Product
(as of June 2011)
CENTRON C12.19 (1)
No
Yes
Yes(R)
Yes
Yes
Yes
No
CENTRON II C12.19(2)
No
Yes
No
No
No
Yes
No
CENTRON V&I
No
Yes
Yes(R)
Yes
Yes
Yes
No
Yes
No
No
No
No
No
No
Yes
Yes(3)
Yes(R)
Yes
FULCRUM SL320
(1): Refer to PIL EL-P09-682 for more details about PC-PRO+ Advanced 9.60
(2): Requires PL-PRO Advanced 9.70 or higher
(3): Initialize with imported programs
(R): Read Only
No
No
Yes(R)
Device
DATA STAR
®
®
EnergyAudit 4.30
Field-Pro 9.70
HH-PRO 8.0
Shop-Pro 9.70
PC-PRO+
Views 9.70
PC-PRO+
Advanced 9.70
Device
PC-PRO+ (16 Bit)
3.5 – 3.5.3
Devices Supported by Software Product
(as of June 2011)
®
Yes
Yes(R)
Yes(R)
Yes(R)
No
No
Yes(R)
QUANTUM
®
Yes
Yes(R)
Yes(R)
Yes(R)
No
No
Yes(R)
QUANTUM Q1000
No
Yes
Yes(R)
Yes
No
No
Yes(R)
SENTINEL®
No
Yes
Yes(R)
Yes
Yes
Yes
Yes(R)
Yes
Yes(*)
Yes(R)
VECTRON
(*): No PRO-READ or Factory exports available for VECTRON
(R): Read Only
Yes
Yes
Yes
Yes(R)
FULCRUM SQ400
®
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®
EnergyAudit 4.30
Field-Pro 9.70
HH-PRO 8.0
Shop-Pro 9.70
PC-PRO+
Views 9.70
PC-PRO+
Advanced 9.70
Operating System
PC-PRO+ (16 Bit)
3.5 – 3.5.3
Software Qualified on Operating Systems
(as of June 2011)
No
No
No
No
No
No
No
Windows 3.1
No
No
No
No
No
No
No
Windows NT 3.51
No
No
No
No
No
No
No
DOS 6.22
®
Windows NT 4.0 SP6.0+
Windows 95
Yes(**)
No
No
No
No
No
Yes
Yes
Yes
No
No
No
Yes
No
(**): For PC-PRO+® 3.5 - 3.53 to function properly, Microsoft® Security Patch MS04-012 (KB828741)
must be installed
PC-PRO+ (16 Bit)
3.5 – 3.5.3
PC-PRO+
Advanced 9.70
PC-PRO+
Views 9.70
Shop-Pro 9.70
HH-PRO 8.0
Field-Pro 9.70
EnergyAudit 4.30
Software Qualified on Operating Systems
(as of June 2011)
Windows 98 SE
No
No
No
No
No
No
No
Windows Me
No
No
No
No
No
No
No
Windows 2000 Professional
No
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
No
No
No
Yes
No
Operating System
Windows XP Professional SP2
(32 bit)
Windows XP Professional SP2
(64 bit)
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PC-PRO+ (16 Bit)
3.5 – 3.5.3
PC-PRO+
Advanced 9.70
PC-PRO+
Views 9.70
Shop-Pro 9.70
HH-PRO 8.0
Field-Pro 9.70
EnergyAudit 4.30
Software Qualified on Operating Systems
(as of June 2011)
No
Yes
Yes
Yes
Yes
Yes
No
No
Yes
No
No
No
Yes
No
Windows 7 (32 bit)
No
Yes
Yes
Yes
Yes
Yes
No
Windows 7 (64 bit)
No
Yes
No
No
No
Yes
No
Operating System
Windows Vista Professional
(32 bit)
Windows Vista Professional
(64 bit)
Notes:
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CENTRON Meter
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CENTRON Meter Forms Available
Metrology
Number of
Elements
Number of
Wires
Voltage
Test
Amps
a
100
1
2
120
15
2S
200
1.5
3
240
30
320
1.5
3
240
50
20
1
2
240
2.5
1S
3S
a
Class
20
1
2
120
2.5
4S
20
2
3
240
2.5
12S Network
200
2
3
120
30
25S
200
2
3
120
30
"S" = Socket Base
CENTRON Type Codes 1st Generation
C
1
Product Family
C = CENTRON
Metrology Generation
1 = 1st Generation
S
Base Style
S = Socket
A = A- base
Register Functionality
= kWh only
= CellNet
= Demand
= Load Profile
= R300
= TOU
= Metrology only
R 2 = 2 ERTs
R 3 = 3 ERTs
C
D
L
R
T
X
Example : C1SLR2 = CENTRON C12.19 Load Profile Meter equipped with 2 ERTs
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CENTRON Type Codes 2nd Generation
C N 2 S O D
Product Family
C = CENTRON
Optional
= Singlephase
P = Polyphase
N = Network
Base Style
S = Socket
A = A-base
Meter Type
= Standard
D = Disconnect
R = Cell Relay, GPRS,
Ethernet, GPRS+
Ethernet
X = Third Part Comm
Metrology Generation
1 = 1st Generation
(pulse)
2 = 2nd Generation
(blurt)
P
System
= kWh only
C = CellNet
D = Demand
L = Load Profile
R = R300
T = TOU
X = Metrology only
O = OpenWay
Option Module Type
= Standard
P = PLAN
CENTRON Label Description
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CENTRON C12.19 Meter Indicators
14
CENTRON C12.19 D/T/L Meter LCD Display
The CENTRON C12.19 D/T/L meter features a versatile ANSI C12.10 compliant, 104 segment liquid crystal
display (LCD). The LCD module may be programmed with the following digit and multiplier settings: 4x1,
4x10, or 5x1. A nine-digit LCD, with a variety of annunciators, is provided on these multifunction personality
modules.
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Static Indicators
Indicator
888 888888
EOI
VA, VB, VC
120 240 277 480
Scr Loc
SEL nor, SEL Alt
Description
Nine digits (7 segments each) for display of alphanumeric
information
End of Interval—(Registers - Dmd)
Indicators for phase voltage (not applicable in C12.19 meters) are
present during segment check
Watt Disk Emulator - scrolls right for positive; scrolls left for
negative
Nominal Voltage Indicator (not applicable in C12.19 meters) are
present during segment check
Scroll Lock (indicates temporary scroll lock of a display item)
Selection of Normal or Alternate sequence
Static Indicators
Indicator
nor diSP
TEST
Description
Entry into Normal Mode.
Entry into Test Mode.
Note: The indicators shown in the table above actually display in a digital readout font; some characters may
display as upper case. The Watt Disk Emulator does not appear for segment check.
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CENTRON C12.19 D/T/L Meter Load Indicators
The watt disk emulator can represent the delivered or received power as follows:
Segment Progression for Delivered Power
Where Kh = 1 Wh per pulse
Segment Progression for Received Power
Demand Reset Button
There are two methods of triggering a demand reset. When the Demand Reset Button is pressed, a demand reset
is immediately performed. A demand reset can also be done using the system programming software
communicating directly with the meter when logged on.
The following actions occur with a demand reset:
888

888888 is displayed on the LCD.

The demand registers are processed and reset.

The Demand Reset Count is incremented.

A self read “snapshot” occurs.
The meter can be programmed with a demand reset lockout time. This is the minimum time required to pass
between demand resets configurable from 0 to 255 minutes. If a demand reset is attempted before this amount of
time elapses since the last demand reset, the meter will not reset demands. This lockout time does not apply to
software initiated demand resets. Also, if the Demand Reset Button has been programmed to be disabled, the
meter will not perform a demand reset when the button is pushed.
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Three-Button Reset
WARNING! Performing this function clears:

Billing Data

Meter Program

Security Codes
To perform a three-button reset:
1
Remove power from the meter.
2
Remove the outer cover from the meter.
3
Simultaneously hold down the Test Button and the Demand Reset Button, while holding a magnet at the
nine o'clock position on the meter.
Note: The Test Button, Demand Reset Button, and magnet position are shown on CENTRON C12.19
Meter Indicators (on page 14). On older C1SD/T/L meters, the magnetic switch is located at the 10
o'clock position.
4
While holding the buttons and magnet in place apply power to the meter. Once you see "3BReset" or
"nordiSP" on the display, release both buttons and remove the magnet.
The three-button reset is complete.
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Magnetic Switch
The magnetic switch allows for manual switching between display modes as well as scroll lock of display items.
To activate the magnetic switch, hold the magnet to the Magnetic Switch (see "CENTRON C12.19 Meter
Indicators" on page 14). Older C1SD/T/L meters have a magnetic switch at the 10 o'clock position.
To switch between different display modes, hold the magnet in place for 5 seconds. The meter display will show
one of the following:
sel
nor
sel
Alt
When the display shows the mode you want, remove the magnet. To activate the scroll lock, hold and release the
magnet. “ScrLoc” will appear on the meter display. Apply and release the magnet again to step through the
selected meter display.
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Test Mode Button
The Test Mode button is located at the 3 o'clock position on the meter register under the meter outer cover.
Pressing the button activates Test Mode. Pressing the button again will exit Test Mode and activate the Normal
display.
Note: If the TEST button has been programmed to be disabled, the meter will not enter Test Mode when the
button is pressed.
22
Display Modes
Normal Display Mode
The Normal Display Mode is the default display when the meter is energized and when the meter is in Normal
Operating Mode.
Alternate Display Mode
The Alternate Display Mode is functionally identical to the Normal Mode. The meter itself still operates under
normal measurement, but the display sequence can be programmed to show a different set of displayable items
from those in the Normal Display Mode. While in Alternate Display Mode, the letters “ALT” appear on the LCD
to designate activation of the Alternate Display Mode. Upon completion of the Mode Timeout period, the meter
automatically returns to the Normal Display Mode.
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Test Display Mode
The Test Mode can be accessed from either the Normal or Alternate Mode by removing the meter cover and
pressing the Test button. To activate this mode with a programming device, refer to the appropriate software
user’s manual. The Test Mode annunciator, “TEST” is displayed while the CENTRON meter is in Test Mode. In
Test Mode, normal metering stops and Test Mode registration begins.
Display Mode Timeout
When the display is put into display modes other than Normal display (Alternate, Scroll Lock, or Test display
modes), the meter will return to normal operation after a programmable Mode Timeout expires. The Mode
Timeout can be configured from 1 to 255 minutes using the meter programming software.
Three Ways to Test
Test using infrared pickup
1.
•
Place sensor on light pipe (top of meter)
•
Program test board according to table.
Refer to the CENTRON Test Board
Parameters table.
•
Remember:
Kh = 1.0
Test using pulse detector
2.
•
Place sensor on light pipe
•
Use x1 light for light loads and x10 light
for heavy loads
Test using disk emulator on LCD
3.
•
Each change of state of disk emulator is
equal to 1 Wh
•
Direction of disk emulator shows power
flow direction (forward or reverse)
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CENTRON Pulse Detector

Converts infrared pulse to visible light.

Gives quick indication of load.
26
CENTRON Test Board Parameters
Recommended # of pulses for CENTRON on Test Board
1S, 2S CL200
3S, 4S CL20
12S/25S, 2S CL320
FL
10
7
15
LL
10
6
7
PF
10
7
12
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Programming Tips R300CD/CD3
For complete details refer to CENTRON R300CD/CD3 Quick Install Guide document.
Note: These instructions are given assuming a CENTRON (C12.19) program is open in PC-PRO+ Advanced.
1
Energy and Demand measurements need to be selected from the Quantity Selections menu in Program
Editor.
2
Quantities desired for transmission can be selected from the drop down menu in the RF Configuration
component.
NOTE: If IDM is enabled, then register1 must be a non-net energy.
3
Logon to the meter: Program Editor/ Communications/Logon/ Set Serial Baud Rate to 9600.
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Error Codes (Applicable Only to C12.19 C1SD, C1ST, & C1SL)
Non-Fatal Errors
Non-fatal errors can be programmed to scroll during one second display off-time or lock on the meter display. If
multiple non-fatal errors occur, the meter will display a combined error message. For non-fatal errors, RF
transmission can be controlled via PC-PRO+ Advanced software.
Low Battery Error
Error Code
Err 1-----
•
•
Possible Cause(s)
Battery Voltage Low
Battery Not Connected Properly
Recommended Action
Once a low battery is detected, the daily battery voltage tests will be halted and a battery present
test will be run every second. A low battery continues to function; however, its reliability
decreases over time. As long as the meter is not powered down with a dead or missing battery,
the meter will continue to function as normal.
If the meter is powered down with a dead or missing battery, then, when power is restored, the
meter's clock will be off by the duration of the outage, and Load Profile and TOU will be halted.
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Time-of-Use (TOU) Error
Error Code
Err --3---
Possible Cause(s)
Current Season is not programmed
Current Year is not programmed
TOU halted due to power down with dead or missing battery
Recommended Action
This is tested at power-up, at midnight crossings, at season changes, upon reconfigures and
upon set clocks.
Depending on the cause of the error, it can be cleared with a corrective reconfigure or with a set
clock with a good battery present.
•
•
•
Reverse Power Error
Error Code
Err ---4--
Possible Cause(s)
The configured reverse power threshold has been reached.
Recommended Action
Reverse power is tested every second and an accumulator for it is maintained. If power is
delivered during the second, then the accumulator is cleared. If power is received during the
second, then the accumulator is incremented. If the accumulator reaches the configured reverse
power threshold, then the error is triggered.
A Demand Reset will clear this error.
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Clock/Load Profile Error
Error Code
Err ----5-
Possible Cause(s)
Clock or Load Profile error detected.
Recommended Action
This is tested upon power-up.
A set clock with a good battery present will clear this error. Be sure to read the Load Profile data
prior to setting the clock to clear the error. The dead battery will cause some invalid intervals at
the end of the data. When the error is cleared, Load Profile will be restarted from the beginning
to purge the bad data.
32
Full Scale Overflow Error
Error Code
Err -----6
Possible Cause(s)
The calculated W delivered demand at an EOI exceeded the configured full
scale value.
Recommended Action
This error is checked upon every Demand EOI, set clock, demand reset, enter Test Mode, and
power-up. If the meter is configured for Max W Del, then that value is compared to the
programmed threshold.
The fullscale overflow error displays after the interval during which the overflow occurred. The
maximum demand register continues to accumulate and display kW as long as the format
limitations are not exceeded.
If a full scale overflow occurs, check the installation to ensure that the current capacity of the
meter has not been exceeded. A full scale overflow error in no way affects the existing billing
data.
This error will clear when a demand reset is performed.
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Fatal Errors
Fatal errors cause the display to lock on the error code because of the possibility that billing data may have been
corrupted or that the meter may not be operating correctly. If multiple fatal errors occur, the one with the lowest
number will be the error code that locks on the display.
The CENTRON C12.19 meter will check for fatal errors:

when a meter reconfigure is performed.

when power is initially energized and upon future power restoration.

while performing key operations.
Fatal errors are cleared when they are corrected by the factory and the meter is reprogrammed.
MCU Flash Error
Possible Cause(s)
The meter has detected a problem with the program memory.
Recommended Action
If this error occurs, program the meter and check for proper operation. If the error continues to
exist, return the meter to the factory for repair.
FAt
Error Code
Error1
RAM Error
Possible Cause(s)
The meter has detected a problem with the RAM.
Recommended Action
If the meter detects a RAM problem, return the meter to the factory for repair.
FAt
Error Code
Error2
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Data Flash Error
Possible Cause(s)
The meter has detected a problem with the data flash.
Recommended Action
If this error occurs, program the meter and check for proper operation. If the error continues to
exist, return the meter to the factory for repair.
FAt
Error Code
Error3
36
Front End Processor Error
Error Code
Error4
Possible Cause(s)
A problem has occurred with the metrology portion of the meter.
Recommended Action
Return the meter for repair.
FAT
Power Down Error
Error Code
Error5
Possible Cause(s)
A problem has occurred while saving billing data at time of a power outage.
Recommended Action
The billing data has been corrupted. Factory Reset the meter, reprogram the meter and check for
proper operation, including several power cycles. If the error continues to exist, return the meter
for repair.
FAT
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File System Error
Error Code
Error6
Possible Cause(s)
A problem has occurred with the file system.
Recommended Action
Return the meter for repair.
FAT
Operating System Error
Error Code
Error7
Possible Cause(s)
A problem has occurred with the operating system.
Recommended Action
Return the meter for repair.
FAT
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Error Codes (Applicable Only to C1S & C1SR)
Fatal errors happen when an unsuccessful writing to or reading from EEPROM memory occurs or it could also
be a metrology error. All metering and RF functions are halted. The LCD will display the word Error on the area
normally used for energy accumulation and the module will have to be returned to the factory for repair.
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Notes:
40
CENTRON Polyphase Meter
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CENTRON Polyphase Meter Forms Available
Socket Meter Forms
Metrology
Class
Number of
Elements
Number of
Wires
Voltage
Test
Amps
9S(8S)
20
3
4
120-480
2.5
9S(8S)/36S
20
3
4
120-480
2.5
11S
20
3
4
120-480
2.5
12S
200
2
3
120-480
30
12S
320
2
3
120-480
50
16S(14S, 15S,
17S)
200
3
4
120-480
30
16S(14S, 15S,
17S)
320
3
4
120-480
50
45S(5S)
20
3
3
120-480
2.5
A-base Meter Forms
Metrology
Class
Number of
Elements
Number of
Wires
Voltage
Test
Amps
2.5
10A(9A)
20
3
4
120-480
16A(14A, 15A, 17A)
150
3
4
120-480
30
45A(5A)
20
2
3
120-480
2.5
46A(6A)
20
2.5
4
120-480
2.5
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CENTRON Polyphase Type Codes
Code
Description
C
Product Family: C = CENTRON
P
Metrology Type: P = Polyphase
1
Metrology Generation: 1 = 1 Generation
S
Base Style: S = Socket; A = A-base
_
Register Functionality: Blank = kWh Only; D = Demand;
L = Load Profile; R = R300; T = TOU; X = Metrology Only
_
If R300 CD/CD3: R2 = 2 ERTs; R3 = 3 ERTs
st
Note: R300: 1 ERT (type 07) with IDM (24) and PON/PRN.
R2: 2 ERTs (type 04) with no IDM.
R3: 3 ERTs (type 08) with IDM (24).
CENTRON Polyphase Type Code Examples:
CP1SD = CENTRON Polyphase Meter with Demand
CP1ST = CENTRON Polyphase Meter with Demand and TOU
CP1SL = CENTRON Polyphase Meter with Demand, TOU and Load Profile
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CENTRON Polyphase Label Description
46
CENTRON Polyphase - Three Ways to Test
Test using infrared pickup
1.
•
Place sensor on light pipe (top of meter)
•
Program test board according to table in CENTRON
Polyphase Technical Reference Guide.
CP1S, CP1SR: CL20 Kh = 1.0
CL200/CL320 Kh = 10.0
CP1SD/T/L: Kh = Programmable
Test using pulse detector (Part Number 442444-001)
2.
•
Place sensor on light pipe
•
Use x1 light for light loads and x10 light for heavy loads
Test using disk emulator on LCD
3.
•
Each change of state of disk emulator is equal to the Kh
values shown in item 1 above.
•
Direction of disk emulator shows power flow direction
(forward or reverse)
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CENTRON Polyphase Pulse Detector (Part Number 442444-001)

Converts infrared pulse to visible light.

Gives quick indication of load.
48
Zero Resetter (CP1S and CP1SR ONLY)

ZRO-C2A/C2B Part Number 441710-005

Handheld device used for resetting kWh and R300
meters

Shows current energy reading and tamper counters

CP1S - Resets kWh to 0

CP1SR - Resets kWh to 0 and clears tamper registers

Must be used with NO power applied to meter
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Error Codes (Applicable Only to C1S & C1SR)
Fatal errors happen when an unsuccessful writing to or reading from EEPROM memory occurs or it could also
be a metrology error. All metering and RF functions are halted. The LCD will display the word Error on the area
normally used for energy accumulation and the module will have to be returned to the factory for repair.
Multiple Custom Schedule (MCS) Functionality
With the Multiple Custom Schedules (MCS) option, CENTRON C&I Demand Mobile AMR (Polyphase) meters
have the ability to store up to 25 billing cycles. Users can select one of these billing cycles by a combination of
magnet and Demand Reset button. The MCS option is MeterKey enabled and factory programming for MCS
meters is available. PC-PRO+ Advanced 7.3 and later enables CENTRON C&I Demand Mobile AMR
(Polyphase) meters to program up to 25 custom billing cycles.
Selecting a MCS schedule
The following procedure describes how to select a schedule that has been programmed into the meter:
1
Start with the meter in Normal Display mode.
2
Hold an Itron magnet to the magnetic switch. After 4 seconds the meter will begin scrolling through
display mode options. "SEL SCHED" will appear in the list if the MeterKey bit is set.
3
4
5
6
7
Remove the magnet while this option is being displayed. This will launch the "Custom Schedule Selection
Mode".
The display will show "cs _ _"
Select the first digit of the schedule number. The first digit will scroll through the valid options 0 1, and 2.
Each number will display for 1 second before switching to the next number. When the desired number is
displayed, push the Demand Reset button to select that number.
The screen will read "cs #_" (where # is the number selected in the previous step).
Select the second digit of the schedule number. The second digit will scroll through the possible second
numbers -- 1 - 9 if first digits is a 0, 0 - 9 if first digit is a 1, and 0 - 5 if first digit is a 2. When the desired
number is displayed, push the Demand Reset button to select that number.

If the selected schedule is not valid, then "no SCHEd" will display for 4 seconds. After that you will
be returned to step 4.

If the schedule is valid, the Custom Schedule ID of the schedule will flash on the LCD (for example,
"cs 22"). Press the Demand Reset button to confirm the schedule. The meter will copy over the new
schedule, show "Success" on the display, and then return to Normal Display. If you you do not want
that schedule, swipe the magnet and you will be returned to step 4.
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CENTRON Polyphase Display
Note: The following sections apply to the CP1SD/T/L R2/R3 meters only.
Indicator
Description
Load Emulator (-> for Wh delivered, <- for Wh received).
888
888888
VA, VB, VC
Nine digits (7 segments each) for display of alphanumeric information.
Indicators for phase voltages being present.
Indicator
Description
120 240 277 480
End of Interval (Registers - Dmd).
EOI
Scroll Lock (indicates temporary scroll lock of a display item).
Scr Loc
SEL
nor,
SEL
Alt,
Reactive Load Indicator:
No arrow for unity PF
for PF lagging
for PF leading
Nominal Voltage Indicator (one value appears at a time).
SEL
tooL
nor diSP
TEST
ALT TEST
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Selection of Normal, Alternate, or Toolbox display sequence.
Entry into Normal Mode.
Entry into Test Mode.
Entry into Test Alternate Mode.
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54
CENTRON Polyphase Power Flow and Load Emulation
Power Flow (V&I) D/T/L
The CENTRON Polyphase meter can be configured to provide instant power flow feedback. The Load Emulator
and Reactive Load indicator identify in real time which quadrant of the power circle the power is flowing
through.
Load Emulator
The Load Emulator simulates mechanical disk revolution by scrolling to the right when power is delivered. The
quantity represented by the Load Emulator is determined by the register programmed on the meter’s LED. Also,
the speed of the Load Emulator is proportional to the pulse constant (Kh) programmed for the LED. Kh
accumulates with each segment change as shown in the graphic below.
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CENTRON Polyphase Power Circle Quadrants
The following power circle diagram shows the quadrants for watts and vars delivered and received.
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CENTRON Polyphase Annunciators
Phase-Voltage Indication Annunciators
The CENTRON Polyphase meter is equipped with three LCD voltage indicator annunciators. They are located in
the lower left portion of the LCD display. Illuminated annunciators (VA, VB, and VC) indicate active voltage
for these respective phases.
Nominal Voltage Indication Annunciator
The CENTRON Polyphase meter is equipped with a nominal voltage indication annunciator. This annunciator
indicates the voltage value to which the nominal voltage is nearest. Nominal voltage indication values are 120,
240, 277, and 480.
Test Mode Annunciator
The CENTRON Polyphase meter is equipped with a Test Mode LCD annunciator. Located in the upper right
portion of the display, this annunciator is present when Test Mode or Test Alternate Mode is activated. The word
“TEST” appears on the display during Test Mode activation. The words “ALT” and “TEST” appear on the
display during Test Alternate Mode activation. The “TEST” annunciator will also appear when the meter is in
Toolbox Mode.
CENTRON Polyphase Demand Reset Button
There are two methods of triggering a demand reset. When the Demand Reset Button is pressed, a demand reset
is immediately performed. A demand reset can also be done using the system programming software
communicating directly with the meter when logged on.
The following actions occur with a demand reset:
888

888888 is displayed on the LCD.

The demand registers are processed and reset.

The Demand Reset Count is incremented.

A self read “snapshot” occurs.
The meter can be programmed with a demand reset lockout time. This is the minimum time required to pass
between demand resets configurable from 0 to 255 minutes. If a demand reset is attempted before this amount of
time elapses since the last demand reset, the meter will not reset demands. This lockout time does not apply to
software initiated demand resets. Also, if the Demand Reset Button has been programmed to be disabled, the
meter will not perform a manual demand reset.
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CENTRON Polyphase Three-Button Reset
WARNING! Performing this function clears:

Billing Data

Meter Program

Security Codes
To perform a three-button reset:
1
Remove power from the meter.
2
Remove the outer cover from the meter.
3
Simultaneously hold down the Test Button and the Demand Reset Button, while holding a magnet at the
nine o'clock position on the meter.
Note: The Test Button, Demand Reset Button, and magnet position are shown on CENTRON Polyphase
Meter Indicators.
4
While holding the switches and magnet in place apply power to the meter. Once you see all segments
flashing on the display, release both buttons and remove the magnet.
5
The three-button reset is complete.
Note: If you do not see all segments flashing, repeat steps 1, 3 and 4.
60
CENTRON Polyphase Magnetic Switch
The magnetic switch allows for manual switching between display modes as well as scroll lock of display items.
To activate the magnetic switch, hold the magnet to the 9:00 position.
To switch between different display modes, hold the magnet in place for 5 seconds. The meter display will show
one of the following:
sel
nor
sel
Alt
sel
tool
When the display shows the mode you want, remove the magnet. To activate the scroll lock, hold and release the
magnet. “ScrLoc” will appear on the meter display. Apply and release the magnet again to step through the
selected meter display.
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CENTRON Polyphase Test Mode Button
The Test Mode button is located at the 3 o'clock position on the register of the meter under the meter cover.
Pressing the button activates Test Mode. Pressing the button a second time activates Test Alternate Mode,
enabling the user to test a different energy quantity with the IR LED. Pressing the button a third time will exit
Test Mode and activate the Normal display.
Note: If the TEST button has been programmed to be disabled, the meter will not enter Test Mode when the
button is pressed.
62
CENTRON Polyphase Display Modes
Normal Display Mode
The Normal Display Mode is the default display when the meter is energized and when the meter is in Normal
Operating Mode.
Alternate Display Mode
The Alternate Display Mode is functionally identical to the Normal Mode. The meter itself still operates under
normal measurement, but the display sequence can be programmed to show a different set of displayable items
from those in the Normal Display Mode. While in Alternate Display Mode, the letters “ALT” appear on the LCD
to designate activation of the Alternate Display Mode. Upon completion of the Mode Timeout period, the meter
automatically returns to the Normal Display Mode.
Toolbox Display Mode
Toolbox Display Mode is identical to Normal Mode except that the list of displayable items is a fixed list
dependent on the service type. You can enter the Toolbox Mode from either Normal or Alternate Mode. While in
Toolbox Mode, a flashing “TEST” appears on the right side of the display. Once activated, the Toolbox Mode
scrolls through the list of per phase items and diagnostic counters.
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Display Modes (continued)
Test Display Mode
The Test Mode can be accessed from either the Normal, Alternate, or Toolbox Mode by removing the meter
cover and pressing the Test button. To activate this mode with a programming device, refer to the appropriate
software user’s manual. The Test Mode annunciator, “TEST” is displayed while the CENTRON Polyphase
meter is in Test Mode. While the meter is in Test Mode, normal metering stops and Test Mode registration
begins.
Test Alternate Display Mode
Test Alternate Mode is functionally identical to Test Mode. To enter Test Alternate Mode, press the Test switch
twice. The meter will return to Normal Mode at the completion of Mode Timeout.
Display Mode Timeout
When the display is put into display modes other than Normal display (Alternate, Toolbox, Scroll Lock, Test, or
Test Alternate display modes), the meter will return to normal operation after a programmable Mode Timeout
expires. The Mode Timeout can be configured from 1 to 255 minutes using the meter programming software.
CENTRON Polyphase Main I/O & Supplemental I/O Module Color Coding
2KYZ, 1LC Boards
Y
Z
K
Yellow
Black
Red
Y White/Yellow
Black/White
Z
Red/White
K
NO
Common
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Orange
White
Form C
KYZ Output #1
Form C
KYZ Output #2
Form A
Low Current / High Current
Solid-State Contact
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CENTRON Polyphase SiteScan™ System and Installation Diagnostic Checks
SiteScan Diagnostic #1
Polarity, Cross-Phase & Energy Flow Check
SiteScan Diagnostic #2
Phase Voltage Deviation Check
SiteScan Diagnostic #3
Inactive Phase Current Check
SiteScan Diagnostic #4
Phase Angle Displacement Check
Each error check is performed upon initial power-up, upon programming, upon restoration of power after an
outage, and as specified in the field descriptions below. The error display is removed when the error condition no
longer exists.
It is very important to note that the meter will continue to operate normally while any of the diagnostic errors are
being displayed. The system and installation diagnostic checks will only report that there may be a problem with
the meter or site. They have no effect on metering or on any operations performed by the CENTRON Polyphase
meter.
If enabled, all the diagnostic checks will continually check for errors every five seconds. The CENTRON
Polyphase meter will not check for diagnostic errors under any of the following conditions:

When single-phase series conditions occur (Test Bench)

When the meter is in Test Mode

When the diagnostic(s) have been disabled by the programming software

When the meter has triggered a Non-Fatal 9 Error
Note: Once the condition causing the error is corrected, the meter must pass two consecutive checks before the
diagnostic error is cleared from the display. The CENTRON Polyphase meter checks every five seconds for
configured diagnostics. A diagnostic error must exist for 15 seconds (3 checks) to be logged as an error. The
error condition must be clear for 25 seconds (5 checks) before the error condition is removed on the meter
display or in the SiteScan view while online with a meter.
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CENTRON Polyphase Non-Fatal Errors
The options for displaying Non-Fatal Errors are the same as those for displaying Diagnostic errors. If one or
more non-fatal errors from the 1 to 6 set are to be scrolled at the same time as one or more non-fatal errors from
the 7 to 10 set, then the meter will alternate between the two sets between each display item.
Low Battery Error
Error Code
Err 1-----
Possible Cause(s)
Battery Voltage Low.
Recommended Action
Once a low battery is detected, the daily battery voltage tests will be halted and a battery present
test will be run every second. As long as the battery is good and the meter does not lose power,
the meter will remain a Clock meter and the one-second battery present tests will continue. If the
battery dies and a power outage occurs, when power is restored, the meter will become a
Demand-Only meter.
If a dead battery is detected upon restoration of power, this error code will display. TOU and load
profile functions will be disabled. TOU registers and Load Profile Channels will not accumulate
after an outage with a dead battery. If a dead battery level error occurs during normal operation,
TOU and load profile will continue to operate until an outage occurs.
Loss of Phase Error
Error Code
Err -2----
Possible Cause(s)
The voltage on one of the phases dropped below 96 volts.
Recommended Action
SiteScan check. It runs every 5 seconds and must fail twice successively to be recorded.
A Demand Reset after the voltage returns will clear this error.
Time-of-Use (TOU) Error
Error Code
Err --3---
Possible Cause(s)
A problem was detected in the Time-of-Use Schedule.
Recommended Action
This error indicates that there is a problem between the configuration data and the state of the
meter. When this error occurs it may be logged to a History Log.
A TOU non-fatal error can be cleared in several ways depending on what caused the condition:
•
On a reconfigure, if Calendar (and possibly TOU) configuration data is removed.
•
On a reconfigure that corrects the calendar and/or TOU configuration data.
•
On a set clock with correct Calendar and possibly TOU configuration data.
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Reverse Power Flow Error
Error Code
Err ---4--
Possible Cause(s)
Reverse Power was detected on one or more phases.
Recommended Action
Reverse power is tested every second and an accumulator for it is maintained. If power is
delivered during the second, then the accumulator is cleared. If power is received during the
second, then the accumulator is incremented. If the accumulator reaches the configured reverse
power threshold, then the error is triggered.
A Demand Reset will clear this error.
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Load Profile Error
Error Code
Err ----5-
Possible Cause(s)
Clock not set, missing or dead battery.
Recommended Action
This error indicates that the meter has Load Profile configuration data, but either the clock has
never been set or the battery is dead or missing. This error may be detected upon a power-up, a
reconfigure, or a set clock.
This error may be cleared as follows:
•
On a reconfigure, if Load Profile configuration data is removed.
•
On a set clock.
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Register Full Scale Exceeded
Error Code
Err -----6
Possible Cause(s)
Programmed Full Scale Value Exceeded.
Recommended Action
This error is checked upon every Demand EOI, set clock, demand reset, enter Test Mode, and
power-up. If the meter is configured for Max W Del, then that value is compared to the
programmed threshold.
The full scale overflow error displays after the interval during which the overflow occurred. The
maximum demand register continues to accumulate and display kW as long as the format
limitations are not exceeded.
If a full scale overflow occurs, check the installation to ensure that the current capacity of the
meter has not been exceeded. A full scale overflow in no way affects the existing billing data.
This error will clear when a demand reset is performed.
Error Code: Err 7----Error Code: Err -8----
Reserved
Reserved
SiteScan Error
Error Code
Err --9---
Possible Cause(s)
Meter not in a recognized service for the meter type.
Recommended Action
Verify site wiring.
This error may be cleared:
•
On a reconfigure, if the SiteScan Override Service Type is changed to correct service.
•
On a power-up, if the SiteScan Auto-Service Sense detects correct meter service.
Note: The check for this error will not start until SiteScan power-up delay time has passed. If this
error is present, then SiteScan diagnostics are disabled. If SiteScan is configured to override
service type in the meter program, then this test shall not be performed.
Note: If multiple non-fatal errors occur, the meter will display a combined error message. For example, if a Low
Battery and a Loss of Phase exist, the LCD display will show Err 12----. If one of the errors was
programmed to lock and the other to scroll, the display will lock on the combined error message.
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CENTRON Polyphase Fatal Errors
Fatal errors cause the display to lock on the error code because of the possibility that billing data may have been
corrupted or that the meter may not be operating correctly. If multiple fatal errors occur, the one with the lowest
number will be the error code that locks on the display.
The CENTRON Polyphase meter will check for fatal errors:

when a meter reconfigure is performed.

when power is initially energized and upon future power restoration.
Fatal errors are cleared when they are corrected by the factory and the meter is reprogrammed.
MCU Flash Error
Possible Cause(s)
The meter has detected a problem with the program memory.
Recommended Action
If this error occurs, program the meter and check for proper operation. If the error continues to
exist, return the meter to the factory for repair.
FAt
Error Code
Error1
RAM Error
Possible Cause(s)
The meter has detected a problem with the RAM.
Recommended Action
If the meter detects a RAM problem, return the meter to the factory for repair.
FAt
Error Code
Error2
Data Flash Error
Possible Cause(s)
The meter has detected a problem with the data flash.
Recommended Action
If this error occurs, program the meter and check for proper operation. If the error continues to
exist, return the meter to the factory for repair.
FAt
Error Code
Error3
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Metrology Communication Error
Possible Cause(s)
Meter processor communication failure.
Recommended Action
Normally, any Fatal Error will cause the meter to stop all metering operations. However, a
Metrology Communication Error is displayed as a Fatal Error, but will not shut down the meter.
This error occurs when communications are interrupted between the meter processors. The error
is registered, but the processors continue to attempt to communicate with each other. If
communication between the processors resumes, the meter continues to operate; however, all
register values are suspect due to lost data during the period when metering was interrupted. As
with all Fatal Errors, the meter should be returned to the factory for repair.
FAt
Error Code
Error4
76
Power Down Error
Error Code
FAt
Error5
Possible Cause(s)
Power Down Error.
Recommended Action
If this error occurs, program the meter and check for proper operation through two complete
power down and power up sequences. If the error continues to exist, return the meter to the
factory for repair.
File System Error
Possible Cause(s)
The meter has detected a problem with the file system.
Recommended Action
If the meter detects this problem, return the meter to the factory for repair.
FAt
Error Code
Error6
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Operating System Error
Error Code
FAt
Error7
Possible Cause(s)
The meter has detected a problem with the operating system.
Recommended Action
If the meter detects this problem, return the meter to the factory for repair.
CENTRON Polyphase Error Codes (Applicable Only to CP1S & CP1SR)
The following additional error conditions apply to the CP1S and CP1SR meters:
Phase A (B, C) voltage out of tolerance
CP1S and CP1SR meters will flash the individual voltage icon (Va, Vb, or Vc) for each of the individual
voltages if they are out of tolerance. Once the individual voltage is below a threshold voltage amount, the
individual voltage icon is turned off and no longer appears on the display.
Power up with Phase A, B, and C voltage equal 0 degrees
This is a test setup message. The meter displays "noSEr" on the CP1SR standard display.
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Notes:
80
SENTINEL Meter
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SENTINEL Meter Forms Available
Socket Meter Forms
Metrology
Number of
Elements
Number of
Wires
Voltage
Test
Amps
a
200
1.5
3
120-480
30
2S
320
1.5
3
120-480
50
3S
20
1
3
120-480
2.5
4S
20
1
3
120-480
2.5
20
3
4
120-480
2.5
20
3
4
120-480
2.5
2S
c
9S(8S)
9S(8S)/46S
a
Class
bc
The meter must have register multiplier. Reference PIL EL-P04-451.
Must be ordered at meter order time; cannot be upgraded later in the field.
c The KYZ spades option must be specified on the SENTINEL Specification form on the Mounting/Form
Type tab.
b
Socket Meter Forms (continued)
Metrology
Class
Number of
Elements
Number of
Wires
Voltage
Test
Amps
12S
200
2
3
120-277
30
12S
320
2
3
120-277
50
16S(14S, 15S, 17S)
200
3
4
120-480
30
16S(14S, 15S, 17S)
320
3
4
120-480
50
45S(5S)
20
2
3
120-480
2.5
46S(6S)
20
2.5
4
120-480
2.5
56S(66S, 26S)
20
2
3
120-480
2.5
66S(26S)
20
2
4
120-480
2.5
d
d Requires Firmware Version 5.00 or higher.
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A-base Meter Forms
Metrology
Class
Number of
Elements
Number of
Wires
Voltage
Test
Amps
2.5
10A(9A)
20
3
4
120-480
16A(14A, 15A, 17A)
150
3
4
120-480
30
45A(5A)
20
2
3
120-480
2.5
46A(6A)
20
2.5
4
120-480
2.5
48A(8A)
20
2
4
120-480
2.5
Switchboard Ready Meter Forms
Metrology
Class
Number of
Elements
Number of
Wires
Voltage
Test
Amps
c
20
3
4
120-480
2.5
45F(5F)
20
2
3
120-480
2.5
c
20
2.5
4
120-480
2.5
9F(8F)
46F(6F)
c The KYZ spades option must be specified on the SENTINEL Specification form on the Mounting/Form
Type tab.
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SENTINEL Type Codes
Code
Manufacturer: S = Itron
S
Product: S = SENTINEL
4
Meter Form / Wiring Type:
1 = 1 phase [Form 2, 3, & 4]
4 = 3 phase, 4W, 3 element [Form 9(8),
a
2 = 3 phase, 3W, 2 element [Form 12]
9(8,46) , 10, 16(14/15/17), 48]
3 = 3 phase, 3W, 2 element [Form
5 = 3 phase, 4W, 2½ element [Form 46(6)]
45(5), 56 (26, 66)]
6 = 3 phase, 4W, Delta
Base Style: S = Socket; A = A-base; F = Switchboard Ready™
S
a
Description
S
Must be ordered at meter order time; cannot be upgraded later in the field.
SENTINEL Type Codes (continued)
Code
4
L
a
Description
Measurement Level:
3 = Level 3 (Wh, PF, Varh, VAh, Qh, Per
0 = Level 0 Wh (energy only)
phase V&A)
1 = Level 1 (Wh, PF)
4 = Level 4 (Wh, PF, 4Q Varh, VAh, Qh, Per
2 = Level 2 (Wh, PF, + Varh, or VAh, or
a
Qh)
phase V&A, Power Quality (VQ/Harmonics)
,Bi-directional Measurement)
Meter Options: D = Demand; T = Time-of-Use; L = Load Profile
Supported in Firmware revision 5.0 or above meters.
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Display
Indicator
Description
Load Emulator (-> for Wh delivered, <- for Wh received).
VA, VB, VC
Nine digits (7 segments each) for display of alphanumeric
information.
Indicators for phase voltages being present.
120 240 277 480
Reactive Load Indicator:
No arrow for unity PF
for PF lagging
for PF leading
Nominal Voltage Indicator (one value appears at a time).
888
888888
Indicator
Description
End of Interval (Registers - Dmd).
EOI
Scroll Lock (indicates temporary scroll lock of a display item).
Scr Loc
SEL
nor,
SEL
Alt,
SEL
tooL
nor diSP
TEST
ALT TEST
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Selection of Normal, Alternate, or Toolbox display sequence.
Entry into Normal Mode.
Entry into Test Mode.
Entry into Test Alternate Mode.
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Display Messages
Display Message
90
Description
Indicates that the meter is in Loader Mode and is waiting for
firmware download to begin via the RS-232/485, Modem, or
optical ports.
Indicates that the meter is in Loader Mode and is communicating
with the option board (RS-232/485, Modem) port.
Indicates that the meter is in Loader Mode and is communicating
with the Optical port.
Indicates that a firmware download has been initiated. The
display shows a memory address. The address will change while
the download is occurring.
Display Message
Itron Metering Pocket Guide
Description
Indicates that a reconfigure was not successfully performed,
possibly due to power lost during reconfiguration. The PC-PRO+
Advanced software may lock up when this occurs.
To unlock the software:
1.
Open the Windows Task Manager.
2.
On the Applications tab, end the “Program Editor” task.
3.
On the Processes tab, end the “resource manager” process.
4.
Restart PC-PRO+ Advanced and re-initiate the reconfigure.
Indicates that the PC-PRO+ Advanced program’s “Display
Configuration” is configured to display an item that is not
supported by the firmware in the meter. To resolve this issue,
either go to PC-PRO+ Advanced program’s “Display
Configuration” and delete the item from the display list, or install
a newer version of firmware in the meter.
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Power Flow and Load Emulation
Power Flow
The SENTINEL meter can be configured to provide instant power flow feedback. The Load Emulator and
Reactive Load indicator identify in real time which quadrant of the power circle the power is flowing through.
92
Load Emulator
The Load Emulator simulates mechanical disk revolution by scrolling to the right when power is delivered. The
quantity represented by the Load Emulator is determined by the register programmed on the meter’s LED. Also,
the speed of the Load Emulator is proportional to the pulse constant (Kh) programmed for the LED. Kh
accumulates with each segment change as shown in the graphic below.
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Note: For Firmware Version 5.0 meters (and above), several new uni-directional quantities are available. When
these quantities are programmed to LED, both the LED and the load emulator will function for delivered and
received quantities.
Power Circle Quadrants
The following power circle diagram shows the quadrants for watts and vars delivered and received.
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Annunciators
Phase-Voltage Indication Annunciators
The SENTINEL meter is equipped with three LCD voltage indicator annunciators. They are located in the lower
left portion of the LCD display. Illuminated annunciators (VA, VB, and VC) indicate active voltage for these
respective phases. Depending on how the user configures the meter, a loss of voltage may be indicated with
either a missing or flashing annunciator.
Nominal Voltage Indication Annunciator
The SENTINEL meter is equipped with a nominal voltage indication annunciator. This annunciator indicates the
voltage value to which the nominal voltage is nearest. Nominal voltage indication values are 120, 240, 277, and
480.
Test Mode Annunciator
The SENTINEL meter is equipped with a Test Mode LCD annunciator. Located in the lower left portion of the
display, this annunciator is present when Test Mode or Test Alternate Mode is activated. The word “TEST”
appears on the display during Test Mode activation. The words “ALT” and “TEST” appear on the display during
Test Alternate Mode activation. The “TEST” annunciator will also appear when the meter is in Toolbox Mode.
Demand Reset Button
There are two methods of triggering a demand reset. When the Demand Reset Button is pressed, a demand reset
is immediately performed. A demand reset can also be done using the system programming software
communicating directly with the meter when logged on.
The following actions occur with a demand reset:
888

888888 is displayed on the LCD.

The demand registers are processed and reset.

The Demand Reset Count is incremented.

A self read “snapshot” occurs (if programmed).
The meter can be programmed with a demand reset lockout time. This is the minimum time required to pass
between demand resets configurable from 0 to 255 minutes. If a demand reset is attempted before this amount of
time elapses since the last demand reset, the meter will not reset demands. This lockout time does not apply to
software initiated demand resets. Also, if the Demand Reset Button has been programmed to be disabled, the
meter will not perform a demand reset when the button is pushed.
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Three-Button Reset
WARNING! Performing this function clears:

Billing Data

Meter Program

Security Codes
To perform a three-button reset:
1
Remove power from the meter.
2
Remove the outer cover from the meter.
3
Remove battery if present.
4
Simultaneously hold down the Test Button and the Demand Reset Button, while holding a magnet at the
magnet icon located at 7 o'clock on the meter cover.
Note: For the Test Button and the Demand Reset Button locations see SENTINEL Meter (on page 81); a
magnet picture on the meter’s outer cover shows you the location to apply the magnet.
5
6
While holding the switches and magnet in place apply power to the meter. Once you see “3b rESEt” on the
display, release both buttons and remove the magnet.
3b
Note: If you do not see “ rESEt” on the display, you will need to follow steps 1, 4, and 5 again.
The three-button reset is complete.
Magnetic Switch
The magnetic switch allows for manual switching between display modes as well as scroll lock of display items.
To activate the magnetic switch, hold the magnet to the location shown (magnet icon embedded in cover).
To switch between different display modes, hold the magnet in place for 5 seconds. The meter display will show
one of the following:
sel
nor
sel
Alt
sel
tool
When the display shows the mode you want, remove the magnet. To activate the scroll lock, hold and release the
magnet. “ScrLoc” will appear on the meter display. Apply and release the magnet again to step through the
selected meter display.
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100
Test Mode Button
The Test Mode button is located in the lower center of the meter nameplate under the meter cover. Pressing the
button activates Test Mode. Pressing the button a second time activates Test Alternate Mode, enabling the user
to test a different energy quantity with the IR LED. Pressing the button a third time will exit Test Mode and
activate the Normal display.
Note: If the TEST button has been programmed to be disabled, the meter will not enter Test Mode when the
button is pressed.
Display Modes
Normal Display Mode
The Normal Display Mode is the default display when the meter is energized and when the meter is in Normal
Operating Mode.
Alternate Display Mode
The Alternate Display Mode is functionally identical to the Normal Mode. The meter itself still operates under
normal measurement, but the display sequence can be programmed to show a different set of displayable items
from those in the Normal Display Mode. While in Alternate Display Mode, the letters “ALT” appear on the LCD
to designate activation of the Alternate Display Mode. Upon completion of the Mode Timeout period, the meter
automatically returns to the Normal Display Mode.
Toolbox Display Mode
Toolbox Display Mode is identical to Normal Mode except that the list of displayable items is a fixed list
dependent on the service type. You can enter the Toolbox Mode from either Normal or Alternate Mode. While in
Toolbox Mode, a flashing “TEST” appears on the left side of the display. Once activated, the Toolbox Mode
scrolls through the list of per phase items and diagnostic counters.
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Display Modes (continued)
Test Display Mode
The Test Mode can be accessed from either the Normal, Alternate, or Toolbox Mode by removing the meter
cover and pressing the Test button. To activate this mode with a programming device, refer to the appropriate
software user’s manual. The Test Mode annunciator, “TEST” is displayed while the SENTINEL meter is in Test
Mode. While the meter is in Test Mode, normal metering stops and Test Mode registration begins.
Test Alternate Display Mode
Test Alternate Mode is functionally identical to Test Mode. To enter Test Alternate Mode, press the Test switch
twice. The meter will return to Normal Mode at the completion of Mode Timeout.
Display Mode Timeout
When the display is put into display modes other than Normal display (Alternate, Toolbox, Scroll Lock, Test, or
Test Alternate display modes), the meter will return to normal operation after a programmable Mode Timeout
expires. The Mode Timeout can be configured from 1 to 255 minutes using the meter programming software.
SENTINEL Main I/O & Supplemental I/O Module Color Coding
1KYZ, 1LC Boards
Y
Z
K
Itron Metering Pocket Guide
Yellow
Black
Form C
KYZ Output #1
Red
NO
Orange
Common
White
Form A
Low Current / High Current
Solid-State Contact
103
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104
SENTINEL Main I/O & Supplemental I/O Module Color Coding
2KYZ, 1LC Boards
Y
Z
K
Yellow
Black
Red
Y White/Yellow
Black/White
Z
Red/White
K
NO
Common
Orange
White
Form C
KYZ Output #1
Form C
KYZ Output #2
Form A
Low Current / High Current
Solid-State Contact
SENTINEL Main I/O & Supplemental I/O Module Color Coding
4KYZ, 1LC Boards
Y Yellow
Z Black
Red
K
Form C
KYZ Output #1
Y White/Yellow
Z Black/White
Red/White
K
Form C
KYZ Output #2
Y Brown
Z Blue
K Violet
Form C
KYZ Output #3
Itron Metering Pocket Guide
Y Brown/White
Blue/White
Z
Violet/White
K
NO
Orange
Common White
Form C
KYZ Output #4
Form A
Low Current /
High Current
Solid-State Contact
105
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106
SENTINEL Main I/O & Supplemental I/O Module Color Coding
2KYZ, 1LC, 2 KY Inputs Boards
Y
Z
K
Y
Z
K
NO
Common
POS
GND
POS
GND
Yellow
Black
Red
Form C
KYZ Output #1
White/Yellow
Black/White
Red/White
Orange
White
Form C
KYZ Output #2
Form A
Low Current / High Current
Solid-State Contact
White/Orange
Y
K White/Black
Form A
KY Input #1
Y White/Violet
White/Blue
K
Form A
KY Input #2
SENTINEL Main I/O & Supplemental I/O Module Color Coding
4KYZ, 1LC, 2 KY Inputs Boards
Y Yellow
Z Black
Red
K
Form C
KYZ Output#1
Y White/Yellow
Z Black/ White
Red/ White
K
Form C
KYZ Output#2
Y Brown
Z Blue
K Violet
Form C
KYZ Output#3
Y Brown/ White
Blue/ White
Z
Violet/ White
K
Form C
KYZ Output#4
Itron Metering Pocket Guide
NO
Orange
Common White
POS
GND
POS
GND
Y
K
Y
K
Form A
Low Current/
High Current
Solid- State Contact
White/ Orange
White/ Black
Form A
KY Input#1
White/ Violet
White/ Blue
Form A
KY Input#2
107
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RS-232/RS-485 DB-25 Pinouts - Port 1
Pin #
Description
108
Signal
Color
1
2
Transmit Data / Transmit Data (Z)
TXD1 / Z1
GRY
3
Receive Data / Receive Data (B)
RXD1 / B1
GRN/YEL
4
Request to Send / Transmit Data (Y)
RTS1 / Y1
RED/GRN
5
Clear to Send / Receive Data (A)
CTS1 / A1
WHT/GRY
6
7
Ground / Shield
GND1 /Shield1
WHT/BLK/ORN
8
K1 Input
K1 In
WHT/BLK
9
Y1 Input
Y1 In
WHT/ORG
10
Y1 Output
Y1
YEL
11
K1 Output
K1
RED
Pin #
Description
Signal
Color
12
Z1 Output
Z1
BLK
13
Y2 Output
Y2
YEL/WHT
14
K2 Output
K2
RED/WHT
15
Z2 Output
Z2
BLK/WHT
16
Y3 Output
Y3
BRN
17
K3 Output
K3
VIO
18
Z3 Output
Z3
BLU
19
Y4 Output
Y4
BRN/WHT
20
K4 Output
K4
VIO/WHT
21
Z4 Output
Z4
BLU/WHT
22
K1 Output
K1 Out
WHT
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Pin #
110
Description
23
Y1 Output
24
25
Signal
Color
Y1 Out
ORG
K2 Input
K2 In
WHT/BLU
Y2 Input
Y2 In
WHT/VIO
To use RS-485 2-wire communication on Port 1, twist the following pairs of wires together:
Received Data (A1) & Transmit Data (Y1)
Receive Data (B1) & Transmit Data (Z1)
RS-232/RS-485 DB-9 Pinouts - Port 2 (if present)
Pin #
Description
Signal
Color
1
2
Receive Data / Receive Data (B)
RXD2 / B2
WHT/BLK/GRY
3
Transmit Data / Transmit Data (Z)
TXD2 / Z2
GRY/WHT
4
Pin #
5
Description
Ground / Shield
Signal
Color
GND2 /Shield2
WHT/BLK/BRN
6
7
Request to Send / Transmit Data (Y)
RTS2 / Y2
BLK/GRN
8
Clear to Send / Receive Data (A)
CTS2 / A2
RED/YEL
9
To use RS-485 2-wire communication on Port 2, twist the following pairs of wires together:
Received Data (A2) & Transmit Data (Y2)
Receive Data (B2) & Transmit Data (Z2)
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SiteScan™ System and Installation Diagnostic Checks
SiteScan Diagnostic #1 (diA1) Polarity, Cross-Phase & Energy Flow Check
SiteScan Diagnostic #2 (diA2) Phase Voltage Deviation Check
SiteScan Diagnostic #3 (diA3) Inactive Phase Current Check
SiteScan Diagnostic #4 (diA4) Phase Angle Displacement Check
SiteScan Diagnostic #5 (diA5) Current Waveform Distortion Check
SiteScan Diagnostic #6a (diA6) Harmonic Distortion Check
a
SiteScan Diagnostic #6 is controlled by the Power Quality MeterKey, which is an optional feature for
meters with Firmware Version 5.00 and higher.
Each error check is performed upon initial power-up, upon programming, upon restoration of power after an
outage, and as specified in the field descriptions below. The error display is removed when the error condition no
longer exists.
It is very important to note that the meter will continue to operate normally while any of the diagnostic errors are
being displayed. The system and installation diagnostic checks will only report that there may be a problem with
the meter or site. They have no effect on metering or on any operations performed by the SENTINEL meter.
If enabled, all the diagnostic checks will continually check for errors every five seconds. The SENTINEL
meter will not check for diagnostic errors under any of the following conditions:

When single-phase series conditions occur (Test Bench)

When the meter is in Test Mode

When the diagnostic(s) have been disabled by the programming software

When the meter has triggered a Non-Fatal 9 Error
Note: Once the condition causing the error is corrected, the meter must pass two consecutive checks before the
diagnostic error is cleared from the display. The SENTINEL meter checks every five seconds for configured
diagnostics. A diagnostic error must exist for 15 seconds (3 checks) to be logged as an error. The error condition
must be clear for 10 seconds (2 checks) before the error condition is removed on the meter display or in the
SiteScan view while online with a meter.
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Non-Fatal Errors
The options for displaying Non-Fatal Errors are the same as those for displaying Diagnostic errors. If one or
more non-fatal errors from the 1 to 6 set are to be scrolled at the same time as one or more non-fatal errors from
the 7 to 10 set, then the meter will alternate between the two sets between each display item.
Low Battery Error
Error Code
Err 1-----
Possible Cause(s)
Battery Voltage Low.
Battery Connector Not Connected Properly.
Recommended Action
Once a low battery is detected, the daily battery voltage tests will be halted and a battery present
test will be run every second. As long as the battery is good and the meter does not lose power,
the meter will remain a Clock meter and the one-second battery present tests will continue. If the
battery dies or is removed and a power outage occurs, when power is restored, the meter will
become a Demand-Only meter.
-- Continued on next page -If a dead battery is detected upon restoration of power, this error code will display until the
battery is replaced. TOU and load profile functions will be disabled until the battery is replaced
and the time is set. TOU (rates A, B, C, D, E, F, G) registers and Load Profile Channels will not
accumulate after an outage with a dead battery. If a dead battery level error occurs during
normal operation, TOU and load profile will continue to operate until an outage occurs.
Loss of Phase Error
Error Code
Err -2----
Possible Cause(s)
The voltage on one of the phases dropped below the voltage
threshold.
Single-phase Power Supply Threshold: 96 volts.
Three Phase Power Supply Threshold: 45 volts.
Recommended Action
SiteScan check. It runs every 5 seconds and must fail twice successively to be recorded.
A Demand Reset after the voltage returns will clear this error.
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Time-of-Use (TOU) Error
Error Code
Err --3---
Possible Cause(s)
A problem was detected in the Time-of-Use Schedule.
Recommended Action
This error indicates that there is a problem between the configuration data and the state of the
meter. When this error occurs it may be logged to a History Log.
A TOU non-fatal error can be cleared in several ways depending on what caused the condition:
•
On a reconfigure, if Calendar (and possibly TOU) configuration data is removed.
•
On a reconfigure that corrects the calendar and/or TOU configuration data.
•
On a set clock with a battery present and with correct Calendar and possibly TOU
configuration data.
Reverse Power Flow Error
Error Code
Err ---4--
Possible Cause(s)
Reverse Power was detected on one or more phases.
Recommended Action
Firmware Versions prior to 3.21: Reverse power is tested every second and must fail three
times successively to be recorded. Each phase is individually checked for reverse current. The
reverse direction error will clear when a demand reset is performed.
Firmware Version 3.21: Reverse power is tested every second and must fail three times
successively to be recorded. Reverse power is tested on the phases only if the aggregate is in
the reverse. The reverse direction error will clear when a demand reset is performed.
Firmware Version 5.0 or above: Reverse power is tested every second and an accumulator is
maintained. If power is delivered during the second, then the accumulator is cleared. If power is
received during the second, then the accumulator is incremented. If the accumulator reaches the
configured reverse power Wh threshold configured in the meter's program, then this error is
triggered. The reverse direction error will clear when a demand reset is performed.
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Load Profile Error
Error Code
Err ----5-
Possible Cause(s)
Clock not set, missing or dead battery.
Recommended Action
This error indicates that the meter has Load Profile configuration data, but either the clock has
never been set or the battery is dead or missing. This error may be detected upon a power-up, a
reconfigure, or a set clock.
This error may be cleared as follows:
•
On a reconfigure, if Load Profile configuration data is removed.
•
On a set clock with a battery present.
118
Register Full Scale Exceeded
Error Code
Err -----6
Possible Cause(s)
Programmed Full Scale Value Exceeded.
Recommended Action
This error is checked upon every Demand EOI, set clock, demand reset, enter Test Mode, and
power-up. If the meter is configured for Max W Del, then that value is compared to the
programmed threshold.
The full scale overflow error displays after the interval during which the overflow occurred. The
maximum demand register continues to accumulate and display kW as long as the format
limitations are not exceeded.
If a full scale overflow occurs, check the installation to ensure that the current capacity of the
meter has not been exceeded. A full scale overflow in no way affects the existing billing data.
This error will clear when a demand reset is performed.
Error Code: Err 7----Error Code: Err -8----
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Reserved
Reserved
119
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120
SiteScan Error
Note: Supported in Firmware Version 3.21 and above.
Error Code
Err --9---
Possible Cause(s)
Meter not in a recognized service for the meter type.
Recommended Action
Verify site wiring.
This error may be cleared:
•
On a reconfigure, if the SiteScan Override Service Type is changed to correct service.
•
On a power-up, if the SiteScan Auto-Service Sense detects correct meter service.
Note: The check for this error will not start until SiteScan power-up delay time has passed. If this
error is present, then SiteScan diagnostics are disabled. If SiteScan is configured to override
service type in the meter program, then this test shall not be performed.
Note: If multiple non-fatal errors occur, the meter will display a combined error message. For example, if a Low
Battery and a Loss of Phase exist, the LCD display will show Err 12----. If one of the errors was
programmed to lock and the other to scroll, the display will lock on the combined error message.
Fatal Errors
Fatal errors cause the display to lock on the error code because of the possibility that billing data may have been
corrupted or that the meter may not be operating correctly. If multiple fatal errors occur, the one with the lowest
number will be the error code that locks on the display.
The SENTINEL meter will check for fatal errors:

when a meter reconfigure is performed.

when power is initially energized and upon future power restoration.

while performing key operations.
Fatal errors are cleared when they are corrected by the factory and the meter is reprogrammed.
MCU Flash Error
Possible Cause(s)
The meter has detected a problem with the program memory.
Recommended Action
If this error occurs, program the meter and check for proper operation. If the error continues to
exist, return the meter to the factory for repair.
FAt
Error Code
Error1
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RAM Error
Possible Cause(s)
The meter has detected a problem with the RAM.
Recommended Action
If the meter detects a RAM problem, return the meter to the factory for repair.
FAt
Error Code
Error2
DATA FLASH Error
Possible Cause(s)
The meter has detected a problem with the data flash.
Recommended Action
If this error occurs, program the meter and check for proper operation. If the error continues to
exist, return the meter to the factory for repair.
FAt
Error Code
Error3
122
Metrology Communication Error
Possible Cause(s)
Meter processor communication failure.
Recommended Action
Normally, any Fatal Error will cause the meter to stop all metering operations. However, a
Metrology Communication Error is displayed as a Fatal Error, but will not shut down the meter.
This error occurs when communications are interrupted between the meter processors. The error
is registered, but the processors continue to attempt to communicate with each other. If
communication between the processors resumes, the meter continues to operate; however, all
register values are suspect due to lost data during the period when metering was interrupted. As
with all Fatal Errors, the meter should be returned to the factory for repair.
FAt
Error Code
Error4
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Power Down Error
Error Code
FAt
Error5
Possible Cause(s)
Power Down Error.
Recommended Action
If this error occurs, program the meter and check for proper operation through two complete
power down and power up sequences. If the error continues to exist, return the meter to the
factory for repair.
File System Error
Possible Cause(s)
The meter has detected a problem with the file system.
Recommended Action
If the meter detects this problem, return the meter to the factory for repair.
FAt
Error Code
Error6
Operating System Error
Error Code
FAt
Error7
Possible Cause(s)
The meter has detected a problem with the operating system.
Recommended Action
If the meter detects this problem, return the meter to the factory for repair.
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100279MP-08
Itron, Inc.
Corporate Headquarters
2111 North Molter Road
Liberty Lake, WA 99019
Itron, Inc.
Oconee Electricity Metering
313-B North Highway 11
West Union, SC 29696
http://www.itron.com
Copyright© 2004-2011
Itron, Inc
All rights reserved.
Itron Support Phone Number
(877) 487-6602
Itron Support Email Address
support@itron.com
Itron Access Website
http://access.itron.com