Volume 19, Issue No. 22 - May 24, 2010

The Queen’s
T
Connection
HE
QU
EEN’
S MEDICAL CENTE
R
A Weekly Publication for the People of Queen’s • Vol. 19 • No. 22 • May 24, 2010
Nurses Honored at Awards Ceremony
A
At Queen’s annual Nursing Excellence
and Queen Emma Nursing Leadership
Awards, Paula Yoshioka, Executive VP
and CAO, called nurses “Queen’s angels.” Mark Yamakawa, Executive VP and
COO, related that an executive from another hospital found the nursing care at
Queen’s so exceptional that he brought
his experiences back to his own organization. Peter Halford, MD, Chief of Staff,
joked that doctors just pop in, make
noise, and leave. “You are there 24/7,” he
said, and then added, “You are the masters of multitasking, with three or four
people talking to you at once, [while tending to] patients’ needs, interns’ needs and
doctors’ needs.” Cindy Kamikawa, RN,
Vice President of Nursing, ED, Trauma
and CNO, added that not only do nurses
spend more time with the patient than
anyone else, they are a font of technical
knowledge and expertise.
Without further adieu, the following
are the honorees of Queen’s Nursing
Excellence and Queen Emma Nursing
Leadership Awards:
Clinical Practice Award
Joy Tokunaga, RN
QET 9 Ewa/Iolani 2
An evening charge nurse, Joy has worked
at Queen’s for 10 years, addressing her patients’ needs from
a body, mind and
spirit perspective.
She is comfortable
with caring for patients with complex needs: those
transferred from
the ICU with multiple care modalities, as well as those
with behavioral health issues. One nominator wrote that Joy provides interventions that are life-saving, multitasking
with a full load of patients, answering
phones, delivering quality care, helping
Above: Calling nurses Queen’s angels, Paula Yoshioka gave out materials and instructions on how to make pipe cleaner halos.
others, giving visitors directions and answering call lights promptly. “She is my
greatest resource,” wrote the nominator.
Education Award
Gerri Chock, RN, CN IV, IBCLC
QET 10 Post Partum/Nursery
Gerri has been
at Queen’s for 29
years. Considered
an outstanding
nurse, she supports the education of both peers
and patients. As a
lactation special(Continued on page 2.)
Nursing Awards
(Continued from page 1.)
ist, Gerri developed an eight-hour course
for QET 10 staff—including both nurses
and nursing assistants—which benefits
her patients: mother and baby “couplets.”
Taking her show on the road to Hawaii
Island, she helped with the development
of the Couple Care Model for patients at
Hilo Hospital. Gerri makes educational
sessions for staff fun with games and
prizes, and uses a variety of teaching
methods. She also audited the effectiveness of her course against the outcomes
from the couplets’ perspective.
Leadership Award
Jill Kurasaki, RN, CN IV
QET 9/Iolani 2
Jill was instrumental in the success
of the intershift report process. She
Service Awards for April & May 2010
(May’s staff in italics)
5 years
Michele Adams
Chelsea Ahsing
Thea Anderson
Chantell Banks
Michael Belatti
Domingo Benito, Jr.
Kristine Bernaldez
Beth Blackburn
Jason Cadiz
Shawn Dunn
Leilani Duquez
Tamara Fa’atoafe
Elvie Fuentes
Jennifer Galarse-Pancoast
Mary Grillo
Timothy Hernandez
Gisele Ige
Leilani Jaramilla
Janet Jones
Wainani Kanae
Keith Kikkawa
Allison Kimoto
Fernando Landingin
Macy Luo
Anthony Maria
Carolina Mateo
2
Gregoria Miguel
Ronald Montoya
Diane Moore
Kent Nagaishi
Irwin Sapaden
Shannon Segi
Casey Shoda
Allison Shykowski
Julie Tanikawa
Delano Venzon
Thomas Williams
Kathleen Winfrey
Bryce Yamamoto
Maria Yeung Chau
Kay Yu
10 years
Brendalee Ana
Rene Condon
Judith Enomoto
Kimberly Fethal
Andoravel Ibarra
Ralph Ignacio
Cynthia Lee
Brit Matsumoto
Connie Pagtulingan-Hobbs
Celia Perreira
Oscar Querido
formed and led
a unit-based resource team, and
launched the pilot. “Watching Jill
in action,” wrote
one nominator, “I
can attest to her
other qualities
that make her a leader: integrity, dedication, openness, assertiveness, magnanimity, and lastly, a sense of humor.”
A CN IV who serves on five committees,
Jill demonstrates leadership by ensuring understanding, resolving conflicts,
humanizing technology and delegating
instead of making all the decisions.
Performance Improvement Award
Kristyn Boss, RN, CN III
Development of a unit performance improvement activity is a requirement
for a Performance
Improvement
Award nomination; Kristyn developed one that
reaches across all
of Queen’s ICUs.
An aspiring CN IV, she developed the
standard for education and competenIn acknowledgment of many years of
continued service, the Queen’s ‘ohana
congratulates those who are marking
an anniversary. Mahalo to all for your
dedicated service. Employees work at
QMC unless noted.
Hang Saito
Alan Terada
Joy Tokunaga
15 years
Rosalino Balmilero
Linda Castro
Daniel Chung, Jr.
Jean Cochrane
Laurie Fase
Madelyn Galapon
Malisa Gampong
Cristina Goslin
Daniel Kahala
Virginia Magaoay
Lynn Matsukawa
Johnny Moy
Terri Naauao, QEF
Richard Oshiro
Susan Salvador
Jeanne Yanos
20 years
Helen Arakaki, QEL
Debora Chan
Robin Chen
Nancy Chun
Elisea De Guzman
Larry Dizor
Carol Hall
Sherill Kearns
Kiet Khang Ly
Leah Kotani
Philip McCann
David Mench
Lori Nakamura
JoEllen Otani
Rossel Pate
cy regarding the care of patients with
pulmonary artery catheters. A member
of the Critical Care Nurse Committee,
Kristyn has demonstrated her leadership
skills on the Cardiac Critical Care Unit’s
Respiratory Care Team, assisting with
the monitoring and re-evaluation of care
for tracheotomy and vented patients, on
VAP (ventilator-associated pneumonia)
prevention and on the Open Heart Surgery Fast Tracking Program. She is described as a person with a natural talent
for improving outcomes. Kristyn’s next
project is to assist in the preparation
of nurses caring for patients after open
heart surgery. While she has worked
at Queen’s for only four years, Kristyn
demonstrates a commitment to the best
evidence-based care for patients.
Research/Evidence-Based
Practice Award
Leilani Hill, RN, CN III
A Queen’s nurse for eight years, Leilani
has performed research aimed at discovering the best
e v idence -ba sed
practice interventions for the pulmonary management of spinal
cord injured (SCI)
patients, a challenging patient
population. By improving pulmonary
management, she was able to promote
quicker patient progress, improving
both patient and nurse satisfaction,
while decreasing length of stay.
Queen Emma
Nursing Leadership Award
Raina Haarz, RN
Nurse Manager, Orthopedics
Described by her supervisor as “the most
(Continued on page 4.)
Gloria Sebastian
Leila Shar, QDC
Victor Viriyapunt
Ann Zakimi, QEL
25 years
Lolita Agcaoili
Yuklung Chung
Jeamuel Criste
Evangeline Dominguez
Jocelyn Guitang
Ralu Kimizuka
Naira Martin
Hob Osterlund
Darold Wong
30 years
Gerri Chock
Wendy Hunter
Colleen Mirua
Cynthia Sakamoto
40 years
Diane Martelli
David Kikau Goes Above & Beyond
“
T
Thank you…very
much.” These
words, delivered
as only he can,
are an iconic
reference to retired Honolulu
tire magnate Lex
Brodie. Brodie
believed in service excellence
and it became
the hallmark of
his brand. He extended his thank
you to those who serve the community
by initiating the Thank You Very Much
Award and it’s newer incarnation, the
Playing Compliance
Trivia Pays Off
K
KQHS, “today’s compliance hits and
trivia source,” was on the Internet via
GroupWise email for one short week,
but yielded some great prizes for those
who participated. The winners below
are: (front, l to r) Marlyn Lazaro, CNA,
QET 9DH, (Grand Prize large gift basket, case of Dr. Pepper and KQHS Tshirt); and Diana Digitelli, Referral
Line; (back) Bucky Bogaev, RN, Clinical
Education; June Pepper, JD, Corporate
Compliance Officer and KQHS host;
Above and Beyond Award, which was
recently given to QMC Security’s own
David Kikau, Jr.
The award specifically recognizes people in uniform who have gone above and
beyond the call of duty to serve their
community. David stands out for many
reasons, the most obvious because he
wears so many uniforms. In addition to
being an almost 30-year veteran of the
Queen’s Security Department, David is a
recently retired major of the Hawaii Army
National Guard, an Emergency PreparedHaunani Chun, Secretary, Security;
and Larry Kawamoto, Application Development Specialist, I.S. Missing Kahaunaele Young, Registrar, Women’s
Health Center. All the other winners
were given a small gift basket, 2 liter
Dr. Pepper and KQHS T-shirt.
ness Instructor for the Red Cross, a volunteer fire fighter on the Big Island and
a kendo instructor for the Hawaii Kendo
Federation and Aina Koa Kendo Club.
This list of “uniforms” left the sponsors
of the award in awe, and David emerged
the winner of this month’s honor.
Disc jockey Dita Holifield emceed the
presentation in the Kamehameha Auditorium on behalf of sponsors Lex Brodie’s, Salem Media and Ruby Tuesday.
“We receive hundreds of nominations
monthly, and David’s just jumped out at
us,” she remarked, adding, “He put the
‘someone in uniform’ part on steroids!”
Kerwin Lum (top photo, wearing beret), a life-long friend, nominated David
with these effusive words, “We live in
what can often be a cruel world. Amidst
this seemingly endless darkness, what a
blessing it is to know that there are some
people who are genuinely good. David
Kikau, Jr., represents this select group.
He is a special breed; if more people were
like Kikau, reality would be a better place
for all of us.” David has also found the
time to complete his MBA in addition to
being a son, father, husband and a brother. Kerwin remarked, “If this sounds like
a heavy load to carry, it is by any measure. Most people would not be able to
bear it, but somehow Kikau manages.”
David said he was surprised and
honored to receive the award. “I am
blessed to be working at The Queen’s
Medical Center,” David said. “It is my
destiny. This is a great company.”
The award itself is a hefty bronze eagle
statuette, wings spread in lift off. In addition, David received a hotel stay in Waikiki and dinner for two at Ruby Tuesday.
3
Nursing Awards
(Continued from page 2.)
One pint of blood can change someone’s life forever. A Queen’s Blood Drive
will be held on Tuesday, May 25, from
7:00 am to 4:30 pm. The Bloodmobile
will be at the old ER turnaround area.
All blood types are needed to maintain
Hawaii’s blood supply. Walk-ins are
welcome, or call 848-4721 to schedule
an appointment. Be sure to bring a current photo ID with your birth date on it.
. . . . . . . . . . . . . . . . . . . .
QHS is offering a free financial planning
workshop presented by Metlife to all employees. Investment Fundamentals will
be presented on Thursday, May 27, from
11:00 am to 12:00 pm in the Harkness
Building, room 117B. Topics include: five
myths and truths of investing; strategies
that can help your money work smarter
and harder; how to select investments
that match your objectives; how to limit
your exposure to risk by diversifying
Sell:
’07 Honda Element EX: 1 ownr, CARFAX
report avail, dealership detailed, looks, smells
brand new. $1,000<KBB val. $15,210. Call 808224-3769 or email gbrusovanik@yahoo.com.
organized of us
all,” Raina was involved in every
cost-saving initiative that impacted
her area. She also
takes on leadership roles in developing new ideas
and drives innovation. Raina’s inspirational focus on putting patients first
your portfolio; the benefits of professionally managed investments; and how to
help your money accumulate with tax-favored accounts. To reserve a seat, contact
Jocelyn Kaibara at jkibara@queens.org.
. . . . . . . . . . . . . . . . . . . .
Hawaii Dental Service (HDS) subscribers who sign up for electronic Explanation of Benefits (EOBs) will automatically be entered into random drawings
to win a $100 gift card. The first drawing
will be held on June 15 for three $100
Foodland gift cards. Subsequent drawings will be on September 15 for three
$100 Zippy’s gift cards, and on December 15 for three $100 Longs Drugs gift
cards. Get instant access 24/7 to benefit
statements and other dental information while making a responsible choice
to reduce paper, printing and mailing.
HDS online members can: Choose to receive an e-mail notification when a claim
is processed; check the types of services
covered by HDS dental benefits; view
your own tooth chart to see what procedures have been performed on each
plays a major role in her involvement
with the development of Kokua Surgery,
a new program to provide free surgical
care to underserved populations. Raina
is a team leader, but also a leader in many
other Queen’s initiatives, including in
Project Evergreen, Magnet Status: Force
15 and SCIP (Surgical Care Improvement
Project) Measure. She can work with all
physicians, and is able to help them understand the practical realities and needs
of the medical center.
The Queen’s ‘ohana warmly congratulates the awardees and all Queen’s
nurses, not only for their high level of
expertise and competence, but also for
providing care with aloha. Still, giving
care in the face of illness day in and day
out is a difficult job. Paula shared that
her sister, who is a nurse, carries this
reminder with her as she serves: “To
the world you may be one person, but
to one person, you may be the world.”
tooth; search for an HDS-participating
dentist by specialty, location, handicap
accessibility, weekend hours and other criteria; find a Delta Dental participating dentist on the mainland and in
Guam or Saipan; view or print your EOB
statements; download or print a summary of your expenses for tax purposes;
and print your HDS membership card.
For full details or to sign up for electronic EOBs, visit www.deltadentalhi.org.
The Queen’s
Connection
Weekly
’97 Civic: Auto. $2,500 obo. 208-596-8502.
Dining table, chairs: Val. @ $333. 351-3446.
Bed: Teak, 4 poster/canopy, queen, w/2 nightstands. Mint cond, must sell, leaving island.
$800/all 3 pcs. ($1,800 val). Call 664-4176.
Dirtbike: ’06 Suzuki RM 85cc 2 stroke. $1,800.
Please call 216-1251.
Rent:
Ward/Kinau: 1/1, cvd pkg, sec bldg, walking
to QMC. 1,250. Avail 7/1. 373-4995, lv msg.
Waipahu: 3/2, 2 story home, recently renov,
nr schools & shopping ctr. NS, no pets. Move
in ready. $1,800+utils. Call 808-671-1281.
Kalihi: 2/1/1 pkg in multi-family home. Sep
entry. $1,200+utils. Call 351-0290 for details.
4
Miscellaneous:
RN services: Caregiver/RN couple offers to
provide services such as nursing care, property management, pet & companion care in
your home in exchange for a pvt living area.
Mature, prof couple w/ref avail on req. 3863297 or email sjunecole@yahoo.com.
Placing an ad: Queen’s employees only. Include
name, phone and Employee ID number. Mail
to Creative Services—Print Connection, fax to
547-4002 or e-mail to jkimura@queens.org by
Wednesday. The Print Connection reserves the
right to edit or refuse any ad. The Print Connection
does not make any warranty about the fitness of
any product or service listed in Q-Mart.
The Queen’s Print Connection is published
by Creative Services. If you have news or
wish to opine, call us at 537-7532 or e-mail
jkimura@queens.org. News deadline is the
Monday prior to publication.
QHS/QMC President. . . . Art Ushijima
Publisher. . . . . . . . . . . . . . . Roy Cameron
Editor/Writer. . . . . . . . . . . . Jason Kimura
Assist. Ed./Writer. . . . . . . Glee Stormont
The Queen’s Medical Center is a 501(c)(3) nonprofit corporation.
www.queens.org
Please recycle