Associate Member Guide
Transcription
Associate Member Guide
Associate Member Guide NCADA - Associate Member Guide In the pages to follow, you will find information regarding the Associate Members of the North Carolina Automobile Dealers Association. This exclusive group is made up of professional organizations that are committed to the success of the auto industry in North Carolina. Associate Members play a vital role at NCADA. Their financial support and industry expertise cannot be overstated. In a year when our industry has experienced a great deal of turbulence, their support has been more critical than ever. NCADA’s Associate Member Guide is designed to be a resource to assist dealers with their daily business activities. The information included in this guide is also available at www.ncada.com. We encourage NCADA members to review this guide and consider the products and services that are available. When communicating with our associate members, please let them know how much you appreciate their support of NCADA. NCADA - Associate Member Guide American Fidelity has provided Section 125 Administrative Services for more than 25 years, with thousands of Section 125 accounts nationwide. Let our complete portfolio of Section 125 Plan services help prepare your team. And let American Fidelity’s expertise provide you with invaluable information and assistance along the way. Contact: John Patrick, District Manager 486 Thomas Jones Way, Suite 270, Exton, PA 19341 (610) 213-8672 cell (610) 280-3875 fax john.patrick@af-group.com www.afadvantage.com American Financial & Automotive Services, Inc. is a comprehensive F&I provider dedicated to maximizing dealership profits. By providing extensive development services and a complete portfolio of dealer endorsed products, American Financial creates financial growth in all areas of the dealership. Centered at the core of American Financial’s offerings are MasterTech and the Automotive Training Academy (ATA). MasterTech, the company’s vehicle service contract program, is an industry leader for coverage and administration, while the ATA specializes in preparing automotive professionals for today’s retail opportunities. American Financial’s portfolio of products and services includes: MasterTech Vehicle Service Contracts Automotive Training Academy Panoptic® Insurance MasterMenu Reinsurance GAP Credit Insurance Theft Registration Chemical Protection Tire and Wheel Protection Contact: Dean Grant 24 Waterway Avenue, Suite 900, The Woodlands, TX, 77380 (800) 967-3633 DGrant@AFASinc.com www.AFASinc.com NCADA - Associate Member Guide New dimensions in sight, sound, and sales. At Atlantic Creative Communications, we’ve spent more than a decade putting our extensive audio production and marketing experience to work for companies like yours. Now, we’re building on that successful foundation to bring the power of high-defintion, high-impact digital media right to you -- and your customers! Throughout every project, our staff of experts has demonstrated an amazing ear for understanding what our customers need, and a keen eye for getting every detail just right. Show them exactly what you mean. In a way they just can’t ignore. Contact: Russ Reynolds PO Box 18138 Raleigh, NC 27619 919-832-2220 www.accav.com Auto Dealer Traffic, Inc. is an Internet and search engine marketing company headquartered in Columbus, Ohio. Auto Dealer Traffic specializes in routing automotive consumer traffic to web sites and has been an industry leader since 2001. It is a Google certified company, as well as being certified partners of Yahoo! and MSN. Auto Dealer Traffic’s proprietary software and SEM strategies are the most effective methods available for increasing traffic to web sites and generating more leads. For additional information, please visit www.autodealertraffic.com. Contact: Jeff Barnard 735 Taylor Rd., Suite 200, Gahanna, OH 43230 (614) 452-8182 www.autodealertraffic.com NCADA - Associate Member Guide @utoRevenue® – Lasting Innovation Since 2001 Since 2001 @utoRevenue has been the automotive industry’s most highly regarded customer-centric, multi-channel marketing services provider. Our years of experience integrating email, voice messaging, text messaging, electronic newsletters, and online appointment scheduling have generated hundreds of millions of dollars in additional revenue for our clients. The key to our success is reaching out to customers using the right communication tool at the right time. Contact: Katrina Slosek 480 Pleasant Street Suite B200, Lee, MA 413-243-4800 Katrina@autorevenue.com www.autorevenue.com We are Auto/Mate Dealership Systems, a leading provider of cutting-edge software solutions for the automotive industry. We were developed from the ground up, by people who understand what it truly takes to keep a dealership running at its best. Our team has a combined total of over 250 years of dealership experience. Over the years, we have become a complete Dealership Management System (DMS) provider that competes with ADP and Reynolds and Reynolds, for only a fraction of the cost. What differentiates us from our competitors is that we allow our customers to choose between a web based network or a server based network, we offer them free training and free software upgrades for life, and we provide them with the best reporting system. Contact: Mark Philippbar Auto/Mate 4 Corporate Drive Clifton Park, NY 12065 (800) 371-3970 mphilippbar@automate.com http://www.automate.com/ NCADA - Associate Member Guide sell cars, parts and services profitably Automatic Data Processing Contact: Debbie Blackwood 5800 Windward Parkway, Tower B, Mailstop 200, Alpharetta, GA 30005 (678) 319-6351 Our mission is to bring the best training and development in the automotive industry to our customers’ finance and insurance departments. ADG also offers the largest selection of finance and insurance products in today’s marketplace. Automotive Development Group works to ensure that our clients’ businesses are private, compliant, CSI driven and more profitable…The ADG Advantage! Contact: Greg English 147 Cedar Pointe Drive, Mooresville, NC 28117 (704) 663-4911 Fax (704) 663-2870 info@adgonline.net www.adgonline.net ARM is dedicated to addressing the unique set of insurance needs of New Car and Truck Dealerships. Our representatives are your local independent Property and Casualty Brokers assuring you that you will have local service in your home community. Do business with the folks who do business with you! Contact: Marvin E. McDougal, President 1919 Grand Canal Boulevard, Suite C-7, Stockton, CA 95207 (800) 244-6363 arm@inreach.com www.armonline.com NCADA - Associate Member Guide Bank of America Dealer Financial Services provides dealers with a complete array of financial programs including inventory financing, commercial loans, depository services, and merchant and treasury management services. With more than 70 years of industry experience, Bank of America is one of the largest bank providers of commercial and retail financing for the automotive industry in the U.S. Bank of America is serious about helping dealers succeed by providing fast, efficient support for our clients. We offer competitive rates, consistent, predicable decisions and have a responsive, professional credit staff focused on dealers. Through innovative technologies and the ingenuity of its people, Bank of America provides dealers new and better ways to manage their financial lives. Bank of America serves clients in 150 countries and has relationships with 98% of the U.S. Fortune 500 companies and 85% of the Global Fortune 500. The company is consistently recognized as a leader in Treasury Management, and was recently ranked as “Best Bank” for domestic cash management in an annual survey by Treasury and Risk Management magazine. Contact: Retail Sales: Ted Hawley (336) 253-3230 Commercial/Wholesale Sales: John Sardinia (704) 900-9277 www.bankofamerica.com/autodealer Black Book® publishes the weekly, monthly and yearly price guides which include used automobile, light trucks, collectable vehicles, motorcycles, power sports and more. Over the last 50-plus years, these guides have become recognized by dealers and financial institutions around the world as the premier source of the most timely, independent and accurate information in the industry. Vehicle values are collected from over 50 auctions around the country weekly, by Black Book® employees and immediately reported back to headquarters for publication in national and regional guide books. This extensive network is the source of information provided by Activator™ through thousands of websites around the country. Based in Boca Raton, Florida, the Black Book® Online Division pioneered the on-line trade valuation industry, designing and creating the most sophisticated dealer and OEM customer generating programs. The company has a number of products that are widely used by original equipment manufacturers on their corporate consumer sites and on their dealer support sights. Contact: Larry Tabloff 150 E. Palmetto Park Road, Suite 340, Boca Raton, FL 33432 (561) 544-1483 NCADA - Associate Member Guide BB&T offers a variety of financing options to dealers across the Southeast and Mid-Atlantic. Services include commercial loans, Gap insurance, as well as competitive indirect financing programs. Our decentralized regional buying centers are committed to providing fast, responsive, personal service. Plus, the unique strategic partnership of BB&T and Regional Acceptance Corporation ensures a complete range of financing options to meet your standard and nonstandard financing needs. Founded in 1872, Branch Banking & Trust is North Carolina’s oldest bank and has served auto dealers for more than 40 years. Contact: Derek K. Lane P.O. Box 180, Greensboro, NC 27402 (336) 433-4801 dklane@bbandt.com www.bbt.com/dealerservices Dealers Choice Mutual Insurance Inc. is professionally managed by Brentwood Services Administrators. We specialize in third-party administration of workers’ compensation programs. Contact: Christine Novak 11121 Carmel Commons Boulevard, Suite 375, Charlotte, NC 28226 (877) 296-6378 christine.novak@bwood.com www.bwood.com NCADA - Associate Member Guide Castle Branch provides employers with the tools to make informed hiring decisions, avoid costly litigation, and enhance productivity. Drug testing services further increase the effectiveness of an employment screening program by isolating applicants with a history of substance abuse. A thorough employment screening program, in combination with our drug testing services, provides employers with the power to attract and retain a safe and efficient workforce. Contact: Josh Kneeland 1845 Sir Tyler Dr., Wilmington, NC 28402 1-888-723-4263, ext. 7176 jrkneel@castlebranch.com Charter Media is the advertising arm of Charter Communications, the country’s 4th largest Cable provider. Servicing parts of North Carolina, Charter Media works with automotive dealers to meet all of their advertising needs. By providing turn-key solutions with everything from consultation to state of the art production, Charter Media is your team, on target. Contact: Phillip Aime, Automotive Sales Manager 125 The Parkway, Suite #200, Greenville, SC 29615 (864) 679-1700 Fax: (864) 679-1650 phillip.aime@chartercom.com www.chartermedia.com Compli’s Dealership Compliance Management System controls, tracks and automates regulatory compliance operations to better protect dealers from claims, fines and litigations. The system reduces risk while improving financial and operational performance within and across dealerships. To learn more, visit www.compli.com. Contact: Sherri Hurley 610 SW Broadway Suite 600, Portland, OR 97205 (503) 963-4218, (800) 294-5545 Fax: (503) 294-1200 info@compli.com www.compli.com NCADA - Associate Member Guide Crandall’s innovations over the past 30 years has led to our success in providing turn-key Integrated Compliance Management™ for dealerships throughout SC, NC, GA, VA and TN. Acknowledging each customer has specific needs, our programs are designed to be handson and cost effective, rather than arms-length. Contact: Jack Faulk 100 Rich-Lex Drive, Lexington, SC 29072 (800) 248-4801 info@crandallusa.com www.crandallusa.com North Carolina - Computerized Vehicle Registration With CVR’s Electronic Vehicle Registration (EVR) solution you can now increase the productivity of your dealership, improve customer satisfaction, and enhance profitability. EVR connects dealers directly to the (STATE) DMV system via a secure, high speed, reliable network. This unique access provides a number of benefits not currently available with conventional title & registration methods: Inquire DMV records on trade-in vehicles and validate ownership, registration status, • liens, registration stops, and/or branding. Automate the title & registration process which eliminates costly errors on titles, fee • calculations, and incorrect registrations. Electronically file liens and title documents without taking time away from the dealership • going to the tag office for processing. • Eliminate “blank checks” issued for title & registration processing through electronic movement of all applicable DMV fees. Increase profitability with dealer compensation – recover the complete cost of title & • registration processing and generate additional profits for your dealership. Contact: Sharon Schaeffer Director of Sales and Operations (440) 725-6223 sschaeffer@cvrreg.com www.cvrreg.com NCADA - Associate Member Guide DealerTrack’s software solutions enhance efficiency and profitability for multiple segments of the automotive retail industry, including dealers, lenders, OEMs, agents and aftermarket providers. DealerTrack operates the largest online credit application network, connecting approximately 18,000 dealers with over 750 financing sources. Our Dealer Management System (DMS) enables dealers to more effectively manage data and operations. With DealerTrack Inventory Optimization, dealers get better data to make smarter, more profitable inventory decisions. Our Sales and F&I solution enables dealers to streamline their sales process; while DealerTrack’s Compliance solution helps dealers meet legal and regulatory requirements. For more information, visit www.dealertrack.com. Contact: Ernest Lattimer 1111 Marcus Avenue, Lake Success, NY 11042 (516) 547-2242 Ernest.Lattimer@dealertrack.com www.dealertrack.com With over fifty years of dealership industry experience, a team of more than 100 professionals dedicated solely to dealerships, and clients of all sizes from around the country, Dixon Hughes’ Dealer Services Group has earned its reputation for client service. The Dixon Services Group of Dixon Hughes PLLC is here to serve you. In addition to traditional audit, tax and accounting services, the Dealer Services Group offers clients assistance with a variety of services, including FTC safeguards, F&I compliance, internal audit, assurance, due diligence and business valuations. Contact: Wayne Robbins or Patrick Lindsey 2501 Blue Ridge Road, Suite 200, Raleigh, NC 27607 (919) 876-4546 wrobbins@dixon-hughes.com www.dixon-hughes.com/dsg NCADA - Associate Member Guide Based in Charlotte, NC with hundreds of dealers in 15+ states across the country, e-auto is revolutionizing Customer Relationship Management (CRM) for automotive retailers. With our proprietary Crawl, Walk, Run™ design & deployment methodology, dealers experience bottom-line results in Sales, Service, F&I, Special Finance, and Parts. The company’s solution portfolio includes the Aeros Software Suite for CRM, Internet Lead Management (ILM) & BDC control; lease & retail Desking; Bullseye for targeted email & electronic marketing; electronic media; direct mail fulfillment; data hygiene services (i.e. NCOA, email append, etc.); and performance training & consulting services. Contact: Phil Whitehead 10700 Sikes Place, Suite 115, Charlotte, NC 28277 Toll-Free (866) 230-0368 www.e-autobusiness.com Global Connect’s 100 percent Web-based on-line communication system is the fast and easy way to maintain contact with customers, boost efficiency and profitability in your service department and increase repeat business. Utilizing voice, SMS and/or email messaging, you can reach thousands of customers within minutes, driving traffic to your dealership. Our automotive module is designed to interface with all major dealership management systems (DMS). Once your customer’s service appointment or purchase date is entered into your DMS, Global Connect takes over, automatically contacting your customers. From service appointment reminders to announcing sales events to providing recall notices, Global Connect will reach your customer base as you benefit from the system without the time and effort of day to day administration. Come and take a free test drive today! Contact: Kathy Caracciola 5218 Atlantic Avenue Suite 202, Mays Landing, NJ (888) 421-4151 Kathy@gc1.com www.gc1.com NCADA - Associate Member Guide Sale Every Wednesday – Damaged & Disabled @ 8:30 am & Fleet/Lease/Consignment @ 9:00 am. GAA’s state-of-the-art main facility offers 16 selling lanes, 11 equipped with simulcast, 16 window dealer check-in/check-out counter. GAA offers fleet/lease vehicles from Ford Motor Credit, Chrysler Financial, Nissan and Infiniti Remarketing Services, GMAC, Bank of America, DT Credit, DriveTime, Enterprise Holdings, Dollar Thrifty, Hertz, Avis Budget, Triangle and many other fleet/lease accounts. Transportation and floor plan financing available on site. Factory Sales: Original Facility – Tri-City Blvd, Greensboro • Ford Factory or Chrysler Motors Factory Sale Every Thursday @ 10 am at • GM Factory Sale every other Tuesday @ 10 am • Simulcast available for all sales Main Facility – Wendover Ave, Greensboro • Kia & Mitsubishi sales the first Wednesday of every month • Hyundai sales bi-weekly each month • Subaru sales as inventory permits • Simulcast available for all sales Vehicles available on smartauction.com and ove.com Contact: Dean Green 3907 West Wendover Ave, Greensboro, NC 27407 (336) 299-7777 dean@greensboroaa.com www.greensboroaa.com Insurance Design Solutions, Inc. IDSI can help its clients negotiate a competitive rate and design a comprehensive benefit plan with the top insurers in the client’s region. IDSI designs and manages self-insured plans for many of its dealer clients. The services the company provides include: Medical, Dental, Base Life, Disability, Vision, Voluntary Life, Individual Blue Advantage Policies, Medicare Supplement Policies, and Cafeteria Plans, HSA’s, HRA’s and enrollment services at your location. Ask us about our “Intranet Program.” Contact: Jim Valentine, Bryan Valentine 5 Terrace Way, Suite A, Greensboro, NC 27403 (800) 932-4333 NCADA - Associate Member Guide Interstate National Dealer Services, Inc. Contact: Breanne Morley 333 Earle Ovington Boulevard, Suite 700, Uniondale, NY 11553 (516) 228-8600 Fax: (516) 227-3009 www.inds.com We do it better! Contact: Dwayne Cannon 2530 Meridian Parkway, Suite 300, Durham NC 27713 (919) 730-9029 dwayne.cannon@jmagroup.com www.jmagroup.com Serving auto dealers for over 30 years Johnson, Hearn, Vinegar, Gee & Glass, PLLC is a full service law firm located in downtown Raleigh that has represented automobile dealers, small and large, for over 30 years. The Firm’s statewide practice emphasizes numerous areas affecting automobile dealers, including franchise disputes with manufacturers and distributors, DMV citations, F&I compliance, contracts, regulatory compliance, corporate law, buy-sell agreements, employment matters, legislation, advertising, consumer complaints, litigation, administrative law, arbitration, dealership succession, and trusts and estates. Contact: Richard J. Vinegar, Esq. P.O. Box 1776, Raleigh, NC 27602 (919) 743-2200 richard@vinegarlaw.com www.jhvgglaw.com NCADA - Associate Member Guide Keeps Corp helps service managers; fixed operations directors, general managers and dealer principals find and keep hidden net profits in their service departments. We help dealerships make more net profits from a single point dealership to the largest chain dealerships. Keeps is about management by measurement, looking at key performance indicators and teaching personnel to be proactive on a daily basis as opposed to being reactive to data that may be weeks, months or even a year old. Contact: Ray Branch 3900 Barrett Drive, Suite 102, Raleigh, NC 27609 (919) 881-9090 www.keepscorp.com The LarsonAllen Dealership Group is committed to helping you adapt to the changes and challenges in the dealership industry. By developing innovative operational and tax planning strategies, we can help you thrive in this complex business environment. We offer assurance and accounting; tax planning, compliance and consulting; information security; cost segregation; financial planning; buy/sell consulting; succession planning; valuations; employee benefit services and more. LarsonAllen has a long history in the dealership industry. You’ll benefit from our depth of experience, which includes all kinds of dealerships, including new vehicle, used vehicle, heavy duty truck, motorcycle, recreational vehicle, heavy equipment and farm implement. Our connections to Auto Team America (ATA) and CPA Auto Dealer Consultants Association (CADCA) help us provide you with a broad perspective on everything from best practices in the industry to future trends. Founded in 1953 with the philosophy of providing total client service, LarsonAllen has grown from a local accounting firm to a professional service firm with nationwide presence. Contact: Karen Thomas, CPA; John Donaldson, CPA 101 North Tryon Street, Suite 100, Charlotte, NC 28246 (704) 998-5200 www.larsonallen.com kthomas@larsonallen.com, jdonaldson@larsonallen.com NCADA - Associate Member Guide Every Monday at 9:30 a.m. TRA Sale: 1st and 3rd Monday at 8:30 a.m. Contact: Ellie Johnson P.O. Box 760, Kenly, NC 27542 (919) 284-4052 ellie.johnson@manheim.com www.manheim.com Serving Dealers For Over 65 Years Manheim Darlington -- The Best Service in the Industry offers General Motors Factory Post Card Event Sale at 1PM, TRA-Total Resource Auction at 12PM, & Specialty Sale on scheduled Thursday’s. The New GM Dealer Lane, Major Fleet Lease, Dealer Consignment every Thursday at 9:30AM featuring 2000+ vehicles including GMAC. Contact: Joey Hughes- GM 1111 Harry Byrd Hwy, Darlington, SC 29540 (843) 395-5601 joey.hughes@manheim.com Manheim Statesville, “Where Service & Hospitality Meet”. 20 lanes of action offering 5000+ units weekly. In-house transportation, reconditioning, body shop, and mechanic shop. Major Fleet Lease and Factory Accounts plus large dealer consignment. Sales every Tuesday at 9:00 am. Contact: Ken Phillips P.O. Box 749, Statesville, NC 28687 (704) 876-1111 NCADA - Associate Member Guide Contact: Doug Graham MetroTech Automotive 2101 Wilkinson Blvd., Charlotte, NC 28208 (704) 525-3600 (800) 727-7400 www.metrotechauto.com Myers & Fuller, P.A. is a dealer law firm that is well known in North Carolina and across the country. The firm’s practice is 100% devoted to representing automobile, heavy truck, RV and motorcycle dealers and dealer associations such as the North Carolina Automobile Dealers Association. The firm is available to assist dealers with all legal aspects of their business, including: • Factory Disputes • Buy/Sells • Terminations • Add-points • DMV Licensing • Franchise Litigation • Franchise Law • F&I Compliance • Relocations • Factory Audits • AG Complaints • Customer Complaints Contact: Shawn D. Mercer, Esq. 9104 Falls of Neuse Road, Suite 200, Raleigh, NC 27615 (919) 847-8632 smercer@dealerlawyer.com www.dealerlawyer.com National Check Trust, Inc. National Check Turst, Inc. has been guaranteeing checks for over a decade. We offer all of the services available in the industry. We have made an art out of tailoring solutions to meet the needs of our subscribers. Unlike our competition, National Check Trust will customize a program that is just right for you. Contact: Jeanine Goodstein 2811 Corporate Way, Miramar, FL 33025 (800) 858-5875 www.nctinc.net NCADA - Associate Member Guide The Firm has 225 lawyers in six offices across the Carolinas, including Charlotte and Raleigh, North Carolina; and Charleston, Columbia, Myrtle Beach and Spartanburg, South Carolina. The Firm counsels clients in Banking & Capital Markets, Business Law, Litigation, Real Estate & Commercial Development and Regulatory Law. These clients represent a wide range of industries and include leaders in automotive, construction, energy, health care, international banking and finance, life sciences, manufacturing, professional services, retail, resort & hospitality and technology. Contact: Jami Farris Three Wachovia Center, Suite 3000, 401 South Tryon Street, Charlotte, NC 28202 (704) 372-9000 www.parkerpoe.com Phase 3 Communications brings you one to one marketing, the marriage of print and web technology that provides unparalleled marketing success. Using personalized integrated marketing techniques, we partner with you to create compelling communications and coordinate messages across print, and email, to create multiple communication touch points. Achieve greater impact, higher response rates, and increased return on marketing investment through our innovative marketing communications services. Contact: Russ Brame 2206 N. Church Street, Greensboro, NC 27405 (336) 274-7663, ext. 231 www.phase3communications.com NCADA - Associate Member Guide Porter & Company, P.C. Providing accounting, auditing, tax compliance, tax consulting, dealership buy/sell assistance, out-of-trust assistance, fraud investigations, general dealership consulting and integrated with dealer personal financial objectives, operations analysis, internal control studies, dealership transition and estate planning, and a variety of other client specific services to dealers and their families for over 16 years. We work with dealers throughout the southeastern United States. Members of AutoCPA Group, NCADA, regular participants at NADA convention, members of AICPA, NCACPA and PCPS. Contact: C. Gregory Porter, CPA 241 Summit Avenue, Suite 100, Greensboro, N.C. 27401 P.O. Box 4112, Greensboro, N.C. 27404-4112 (336) 370-1000 Fax: (336) 275-1337 Mobile (336) 918-1000 cgporter@porterandco.com www.porterandco.com SAGE ABRA Sage ABRA Human Resource Management is the logical choice for busy dealerships facing increased administrative workflow. Whether you’re experiencing an increasing need to handle employee demands, or you want to ensure accurate compliance with government regulations, you need a software solution that provides strategic decision-making tools to help you more effectively manage your workflow. With a wide-ranging set of management tools, Sage ABRA HRMS provides a fully integrated system to help you increase productivity. www.practicalsoftwaresolutions.com/abrainterfaces/era.htm Contact: Jay Johnson 452 Penny Lane, Concord, NC 28075 (704) 721-6800, ext. 3512 jjohnson@practicalsoftwaresolutions.com NCADA - Associate Member Guide Founded in 1964, the company was formerly know as Pat Ryan & Associates. We have served NC dealers for more than 30 years. Resource Dealer Group is the largest independent provider of service contracts and the largest provider of auto credit insurance. Provides financial serves to 49 of the top 100 dealer groups in the United States. Contact: Lee Perez 1835 Alexander Bell Drive, Suite 310, Reston, VA 20191 (704) 737-1128 www.resourcedealergroup.com lee.perez@thewg.com Only Reynolds offers the best dealership management systems available - ERA(r) and POWER, so you have choices for building strong departments and successful dealerships. With integrated Web and CRM tools, documents, and consulting services, Reynolds helps you uncover profit potential and make business better. Contact: Dan Hines 6000 Monroe Road, Charlotte, NC 28212 (877) 287-3797, ext. 65143 daniel_hines@reyrey.com www.reyrey.com NCADA - Associate Member Guide RSM McGladrey has developed a concentration in providing professional services to automobile dealers. Our integrated service teams bring together professionals who have worked with automobile dealers for years, so they understand the language of your business. Serving more than 400 automobile dealers keeps us abreast of the latest issues through dialogue with others in the industry and through in-depth training. With the goal of a balanced business and tax strategy, we review the impact of proposed transactions on both the business and the owner. Services provided include: • Audit and accounting • Business and individual tax consulting (including LIFO) • Merger and acquisition tax planning • Estate and gift tax planning • Employee benefits consulting • Retirement planning and administration • Parts and service consulting • Computer utilization and reporting • Valuation services • Advice on factory issues and disputes Contact: Mark Stanley, David Smith P.O. Box 1730, Wilmington, NC 28402 (910) 762-9623 www.rsmmcgladrey.com www.mcgladrey.com Safety Kleen has 40 years of experience at answering the needs of dealerships. We offer a comprehensive set of services designed exclusively for the dealership community. Safety Kleen serves the needs of any dealership service department including car, truck, and motorcycle. Our oil & antifreeze recycling, on-site compliance, waste management, and equipment maintenance services keep your dealership environmentally responsible while keeping employees more efficient and billable. Contact: Kenneth Michalski (919) 314-7300 www.safety-kleen.com NCADA - Associate Member Guide Sentry Insurance Company Contact: Randy Blake 5025 Toucan Lane, Kernersville, NC 27284 (336) 978-8104 www.sentry.com Site Lighting Systems, Inc. Site Lighting Systems, Inc. designs and supplies parking lot display dealerships in the Carolinas. Making your potential customers feel safe with uniform illumination on your lot will lead to more sales. For new renovations, quality outdoor lighting is your best and least expensive investment. lighting for and secure facilities or advertising Call us today and brighten up your sales potential. Contact: Bill Wood 115 B East Main St., P.O. Box 536, Jamestown, NC 27282 (800) 757-2515 billwood@sls-inc.com www.sls-inc.com SunTrust Banks, Inc. is one of the nation’s largest and strongest financial holding companies. The company is comprised of two dedicated dealer groups, Dealer Financial Services (DFS) and Commercial Dealer Services (CDS). DFS offers retail lending to dealerships through local Relationship Managers with buying centers in Richmond, Virginia and Laurel, Maryland providing local in-market buying knowledge. CDS revolves around floorplan financing and real estate lending, coupled with deposit and treasury management solutions for the dealership enterprise. You don’t have time to educate your banker on the financial demands of running an auto dealership. That’s why for more than 50 years, we’ve had dedicated teams of professionals serving the dealer industry. Contacts: Commercial Dealer Services Dealer Financial Services Matthew Bohlen David Quesenberry (Western NC) (704) 347-6117 (980) 297-3755 Robert Standley (Eastern NC) (919) 621-6273 www.suntrust.com NCADA - Associate Member Guide Make money, don’t spend it! With triVIN’s OLRS, you can actually make money on every transaction you process online. TriVIN’s Online Registration System (OLRS) is the “do it yourself” version of motor vehicle processing. It automates transactions you normally process either at the motor vehicle department or through the mail. Using it saves you time and money and allows you to give your customers the best service possible. And with triVIN’s ERTWorks technology, online processing is faster and easier than ever before! It’s simple - use our Web-based program to interface with the DMV and register and title cars, trucks, motorcycles, trailers, farm, and recreational vehicles - all from your own office! It’s convenient - just log in and go; use the OLRS through a secure connection on your existing desktop PC and get program updates automatically over the Internet. It’s efficient - use the DMS Import feature to save time and reduce errors by letting the OLRS automatically populate transactions with details such as owner information and VIN! Contact: Diane Zewalk 115 Poheganut Dr. Suite 201, Groton, CT 06340 (800) 876-2312, ext. 4246 or (919) 270-5965 dzewalk@trivininc.com www.trivininc.com Vance, Flouhouse & Garges, PLLC Audit/Review/Compiled Financial Statements, Tax and Estate Planning, Operations Review and Evaluation, Strategic Planning and Budgeting, Employee Benefit Planning, Ownership Succession, Acquisition/Selling Planning, Cost Segregation Studies. Contact: Gary K. Flouhouse 2115 Rexford Road, Suite 100, Charlotte, NC 28211 (704) 369-7200 www.vfgcpa.com NCADA - Associate Member Guide We’re the nation’s No. 1 used car lender and among the top five indirect auto lenders overall, providing flexible retail lending programs, fast funding of contracts, excellent localized service, F&I after-market solutions and, through Wachovia Bank, N.A., a complete line of commercial banking services to help improve dealership profitability and growth. We’re committed to the dealership community — through both strong and challenging business cycles – and have been for over 60 years. Contact: Jeff Bullard 4505 Falls of the Neuse, 6th Floor (NC3293), Raleigh, NC 27609 (910) 818-6838 jeffrey.bullard@wachovia.com www.wachoviadealer.com Representing automobile dealers for 34 years, Wishart, Norris, Henninger and Pittman, P.A. is a full service business law firm dedicated to providing comprehensive, responsive, efficient and effective legal assistance to its business clients, the individual principals of such clients and their families. Of interest to automobile dealers, our practice areas (among others) include: Corporate and Business; Mergers and Acquisitions; Financial Transactions; Taxation; Franchise; Insurance; Employment; Creditor’s Rights and Bankruptcy; Commercial Real Estate; Environmental; Commercial Litigation; Business Succession; Wealth Management, Asset Protection and Estate Planning. A law firm is only as good as its people. Our lawyers attended prestigious law schools where they excelled. Contact: John H. Northey, III 6832 Morrison Blvd., Charlotte, NC 28211 (704) 364-0010 john.northey@wnhplaw.com www.wnhplaw.com NCADA - Associate Member Guide WYNN’S traces its history to 1939 when the original Wynn’s Friction Proofing Oil Treatment formula was first developed and introduced to the automotive market. In the 69 years following the introduction of that single product, Wynn’s has grown to become the leading worldwide manufacturer and marketer of innovative, groundbreaking automotive specialty chemicals and service equipment, as well as Complete Automotive Maintenance Programs. Currently, Wynn’s products and equipment hold more OE approvals for use in and with servicing vehicles than any other company in the world. Contact: Norman Abrams 1050 West Fifth Street, P.O. Box 9510 Asuzu, CA 91702-9510 Mobile: (949) 606-3732 / (215)439-4657 Phone: (626) 334-0231 Fax: (626) 334-1456 nabrams@wynnsusa.com www.wynnsusa.com Williams Overman Pierce, LLP serves a wide range of clients, the majority of which are closely-held businesses. We provide traditional services such as audit and accounting, financial disclosure and tax preparation and planning. However, consulting has become an integral part of the services we provide to our clients. Our firm also provides litigation support, business valuations, expert testimony, strategic planning, systems and controls, profitability analysis and many other general business consulting services. Contact: Brian Schepperley 2501 Atrium Drive, Suite 500, Raleigh, NC 27607 (919) 782-3444 Fax : (919) 782-2552 BSchepperley@wopcap.com www.wopcpa.com NCADA - Associate Member Guide NCADA - Associate Member Guide Celebrate a Grand Tradition North Carolina Automobile Dealers Association 75th Anniversary Celebration June 9-11, 2010 Pinehurst SAVE THE DATE! NCADA - Associate Member Guide 2009-2010 NCADA BOARD OF DIRECTORS Linda Leith, Chairman Leith, Inc. Michael A. Johnson, Vice-Chairman Mike Johnson’s Hickory Toyota Thom Dillard, Secretary Team Chevrolet Cadillac, Inc. Omnia Fowler, Treasurer Modern Toyota Scion William O. Musgrave, Past Chair Saturn of Charlotte David Westcott, NADA Director David Westcott Buick Pontiac Isuzu GMC Don Smith, Don Smith Ford Subaru Barbara Bush, Rooster Bush Chevrolet Buick Pontiac GMC Joseph Bertolami, Toyota West Ward Williams, Folger Automotive C. Owen Bertschi, Crescent Ford, Inc. David Harris, Welford Harris, Inc. J.W. Wyatt, III, Valley Auto World, Inc. George Anderson, Sir Walter Chevrolet Company Randall Parker, Parker Pontiac Buick GMC, Inc. Frankie T. Korschun, Frema Motors, Inc. Trey Bulluck, Don Bulluck Chevrolet Cadillac, Inc. Steve Lee, Lee Chevrolet Pontiac Buick John Alexander, Jr., Cardinal International Trucks Dave Hansing, Terry Labonte Chevrolet Tim Ilderton, Ilderton Dodge Chrysler Jeep Donald R. Latham, Parkway Volvo Hyundai Subaru Mitsubishi Don Price, Lafayette Ford NCADA - Associate Member Guide