guest guide - RT-RK
Transcription
guest guide - RT-RK
GUEST GUIDE RT-RK, LLC Institute for Computer Based Systems Narodnog fronta 23a, 21000 Novi Sad, Serbia +381 21 480 11 00 | +381 21 450 721 info@rt-rk.com | www.rt-rk.com Copyright © 2013 RT-RK Institute for Computer Based Systems. All Rights Reserved. WHERE SOLUTIONS ARE Content Dear Guest, Are you a first time visitor to Serbia and RT-RK? To assist with your travel arrangements we have prepared this comprehensive guest guide full of insiders tips and informations to help you plan your trip from start to finish. As you page through this guide, you will find informations about transport arangements and customs formalities, recommendations for accommodation and restaurants, sights to see and other things that we hope you will find useful. We are looking forward to seeing you soon. Warm regards, 3 Formalities Travel and customs formalities 5 Welcome to RT-RK Getting here and around 9 Accommodation Where to sleep and eat 14 Things to see Don’t miss in Novi Sad 19 Good to know Useful information 26 Directory 27 Map RT-RK RT-RK, LLC Institute for Computer Based Systems Narodnog fronta 23a, 21000 Novi Sad, Serbia P: +381 21 480 11 00 | F: +381 21 450 721 W: info@rt-rk.com | www.rt-rk.com Page | 2 FORMALITIES Travel and customs formalities Visa requirements Countries whose citizens may enter Serbia without a visa or without a passport (but with an ID card) are defined by international treaties or by decision of the Government of the Republic of Serbia. A foreigner who does not require a visa or travel document to enter Serbia may stay for a maximum of 90 days over a period of six months from the day of the first entry. Since June 2010, citizens of EU member countries, Switzerland, Norway and Iceland may enter the Republic of Serbia using their identity cards and stay in Serbia for up to 90 days. Citizens of the following countries do not need a visa to enter Serbia: 1. For all types of passport, up to 90 days: Andorra, Argentina, Australia, Austria, Belgium, Belarus, Bolivia, Bosnia and Herzegovina, Bulgaria, Canada, Chile, Croatia, Costa Rica, Cuba, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Lichtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Netherlands, Norway, New Zealand, Poland, Portugal, Republic of Korea, Romania, San Marino, the Seychelles, Singapore, Slovakia, Slovenia, Spain, Switzerland, Sweden, Tunisia, United States of America, Vatican City. 2. For diplomatic and official passports, as well as ordinary passports with the “on business…” clause: Armenia, Azerbaijan, China, Georgia, Democratic People’s Republic of Korea, Kyrgyzstan, Mongolia, Russian Federation, Tajikistan, Turkmenistan, Ukraine. 3. Only with diplomatic or official passports: Ecuador, Guinea, Pakistan, Peru and Turkey. 4. Only with diplomatic passports: Egypt. 5. Only with ordinary passports: Mexico. Foreign nationals visiting Serbia who are required to obtain visas at the diplomatic or consular mission of the Serbia need: Page | 3 invitation by a company for a business visit or a receipt or authorized tourist company certifying that the travel arrangement has been paid for, 3. Return ticket, 4. Proof of sufficient funds in hard currency and 5. Certificate that a health fund shall cover the medical costs in Serbia, if any. On entering Serbia, make sure you get an entry stamp in your passport from the border police. You should only enter Serbia through recognized border crossings. FORMALITIES 1. Valid Passport, 2. Letter of invitation (verified by the competent Serbian authority) or an Republic of Serbia Customs Administration Bulevar Zorana Djindjica 155a, 11070 Novi Beograd, Serbia Phone: +381 11 269 3317 Website: www.serbiancustoms.rs Mail: pr@carina.rs, webmaster@carina.rs Customs Visitors are allowed to bring into Serbia items of personal luggage and prescription medication (in a quantity required to continue treatment for the duration of stay), as well as up to one bottle of perfume, one bottle of toilet water, one liter of spirits, 200 cigarettes or 50 cigars or 250 grams of tobacco, without declaring it to customs authorities. There is no limit on the amount of currency you are allowed to bring into Serbia, but if you are traveling with €10.000 or more (or equivalent in other currencies) you are required to declare that you are transiting with a given amount in order to avoid complications when leaving Serbia. Health insurance Serbia has a number of bilateral agreements with national health insurance funds of other countries which entitle their users/nationals to free health care in Serbia under specified circumstances. You should check with your local health care provider if you are eligible and how you can obtain the required documents before departure. This may end up being a complicated procedure, so for a short stay, purchasing a comprehensive travel insurance with coverage for Serbia might be a better alternative. Having health/travel insurance for Serbia is not a formal entry requirement, but is highly recommended, as for any other country. Page | 4 WELCOME TO RT-RK Getting here and around Transport to RT-RK Once you land at Belgrade airport and leave the plane you will show your passport to security officials on a ground floor and then head to baggage claim in basement to pick up the luggage that you checked-in at your departure. Screens above carousel will show your flight number that your luggage will be on. After you have collected your luggage you will head through customs and out into the arrivals hall (Terminal T2 – International arrivals). Basement Baggage claim Arrivals hall Customs Page | 5 RT-RK driver Miroslav Opačić +381 (0)63 550 643 Kiki taxi +381 (0)21 44 66 70 +381 (0)21 44 66 40 +381 (0)63 52 63 88 kiki021@neobee.net www.kiki021.com In RT-RK At your first as well as each further visit, one of our secretary will welcome you and escort you to the employee with whom you have an appointment. Dragana Pilipović +381 21 4801 100 +381 63 571 847 Tanja Bugarski +381 21 4801 200 +381 62 888 00 49 Mira Stepanović +381 21 4801 101 +381 63 571 828 Dragica Josimović +381 21 4801 201 Your hosts Your host will be your guide throughout your stay and will introduce you to all RT-RK house rules. In case of any questions or concerns you should not hesitate to ask the host for answers and guides. Page | 6 WELCOME TO RT-RK Our driver will wait for you at the customs exit (arrivals hall) with the board with our company name on it. In the case that our driver is not able to come for you, we have arranged a KIKI Taxi company that runs daily car transport between Belgrade Airport and Novi Sad. WELCOME TO RT-RK CTO Nikola Teslić +381 21 4801 106 +381 63 550 609 Tomislav Maruna +381 21 4801 250 +381 63 538 649 Vukota Peković +381 21 4801 170 +381 63 571 864 Velibor Mihić +381 21 4801 185 +381 63 538 685 Jelena Kovačević +381 21 4801 168 +381 63 571 824 CFO Milenko Berić +381 21 4801 132 +381 63 520 786 Ištvan Papp +381 21 4801 169 +381 63 538 615 Milan Savić +381 21 4801 165 +381 63 538 682 Mile Davidović +381 21 4801 166 +381 63 538 694 Petar Jovanović +381 21 4801 113 +381 62 888 00 53 Goran Miljković +381 21 4801 167 +381 63 571 834 GuestNET For security reasons, guests are not allowed to connect their laptops to the internal company's network. The same restriction is applied to personal laptops. There is a separate network, logically independent of the internal company's network, provided for this purpose. This network is called GuestNET. Your host will give you all necessary guidelines how to use this network. Page | 7 WLAN Type: Network name (SSID): Network authentication: Preshared Key: 802.11g rtrk-g WPA/WP2 Personal Security F0rGuests Confidentiality Visitors can only access the RT-RK information systems for which they have been authorized. These systems shall not be used for direct or indirect disruption of systems, persons or processes, as well as attempts to gain unauthorized access to information’s. You should not use, take out, or communicate to any person (except to those who are directly engaged in the same project) any confidential information concerning the business of RT-RK or of any member of its group. Page | 8 WELCOME TO RT-RK In order to access wireless GuestNET, you have to configure network parameters for WLAN adapter on your laptop according to following settings: ATCHC IONMG M S OTDOA TS I EOEN Where to sleep and eat Hotels HOTEL PARK The largest hotel in town situated near the Novi Sad Fair, surrounded by a large park. The rooms are fitted with modern furniture or with replica period pieces. All rooms have air-conditioning, a hydro-massage bath, Cable TV, Mini Bar, Internet connection and telephones. Hotel Facilities include several restaurants, bars, nightclub, coffee shops, art gallery, shopping corner, banquet and conference halls and a wellness centre. Average price for double and single room varies from 71 to 85 €. Hotel “Park” is approximately 3 km from our offices. Taxi ride costs around €1.8. “Very high quality rooms, facilities, lobby and restaurant, wonderful terrace seating, incredibly friendly and professional staff, all for a very reasonable price…”more on tripadvisor.com HOTEL PREZIDENT Located close to the centre of Novi Sad, the luxurious Hotel Prezident is a 10-minute walk to Novi Sad's Fair. Guests of hotel can enjoy a wide range of services, such as luxuriously appointed air conditioned rooms, LCD TV, internet, friendly, multilingual and helpful staff. Services also include indoor and outdoor swimming pool and Wellness & Spa Center, lounge bar, food ordering, secured parking, car wash, car rental. Average price for double and single is around €55. Hotel “Prezident” is approximately 2 km from our offices. Taxi ride costs around €1.5 “I am frequently in Novi Sad and so I was in several hotels. So long the best - by far the best - from all of them… The personnel is taking care about guests in an extremely professional and friendly way, everything is clean and tidy…” more on tripadvisor.com Page | 9 Hotel “Master” is a four star garni hotel. Located next to Novi Sad Fair in the business district, Hotel Master offers contemporary accommodation with free Wi-Fi and local delicacies in its restaurant. All rooms are comfortable, equipped with modern furniture, AC, mini bar, safe, wireless internet, LCD TV, phone. With its central location, Master Hotel is within easy reach of most tourist attractions and business addresses in Novi Sad. Average price for double and single room varies from 56 to 68 €. Hotel “Master” is approximately 4 km from our offices. Taxi ride costs around €2. “Very professional service in connection of any inquiries regarding taxis, other transport, shopping, sightseeing etc. Rooms of a high standard, quiet and well cleaned, well equipped…” more on tripadvisor.com HOTEL CENTAR The hotel “Centar” is situated in downtown Novi Sad, near the central pedestrian zone. It caters for both business travelers and tourists visiting Novi Sad. Hotel provides bed-and-breakfast accommodation in 49 rooms and 2 apartments. Rooms have television, free cable Internet access, mini-bar, air-conditioning. All rooms are soundproofed so guests can rest and relax in peace. Average price for double and single room varies from 60 to 80 €. Hotel “Master” is approximately 3 km from our offices. Taxi ride costs around €1.8. “Very modern and spacious hotel in the centre of Novi Sad. Great service and very friendly stuff. The room was very spacious, very well equipped…” more on tripadvisor.com Apartments VOYAGER Voyager bed and breakfast is the first of its kind in the city of Novi Sad. Opened 1st of April 2003, it offers 20 spacious rooms. The rooms are equipped with AC, PC with internet connection, cable TV, Page | 10 ACCOMMODATION HOTEL MASTER ACCOMMODATION telephone, safe deposit box, refrigerator, balcony and multi-lock door system. Voyager is located 500 meters from the center of the town and 300 meters from Danube, with excellent connectivity towards any section of the city. Average price for double and single room varies from 51 to 59 €. “Voyager” apartments are approximately 600 m from our offices, which is why we suggest taking a walk to us. “…the location is perfect: it is just across the street from the university and a short walk to the city center. Rooms are clean and very spacious. Internet connection is available at rooms…” more on tripadvisor.com Restaurants Serbian cuisine is a reflection of the historical circumstances this country has been exposed to throughout the centuries – a combination of various culinary influences prepared in an entirely unique and original Follow this link to watch way. The food served in restaurants is healthy and real Serbian SoulFood. completely organic – with no genetically modified products or artificial flavorings, and the portions tend to be large. Most meals are prepared with a considerable amount of meat, and served with a variety of vegetables. “Home-cooked” meals tend to be spicier. Serbian Plava frajla. Vojvodinian restaurant “Plava Frajla” is one of the leading restaurants with traditional cuisine in the city of Novi Sad and it's surroundings. In their menu you can find many cold and hot dishes from traditional cuisine, dishes that are made on charcoal grill, dishes made under “sach”, always warm breads and rolls from their bakery that is under the same roof as the restaurant, as well as many sweet dishes, cakes and pastries. Žal za mladost. Opened in 1995, it represents the time from the end of the 19th and beginning of the 20th century. The collection of the Serbian folk costumes and hand-made objects, which the visitors can see in the restaurant, illustrates in the most beautiful way Serbian cultural heritage from the Page | 11 Sokače. Situaded in the very center of Novi Sad. In Sokače the classic Serbian dishes are prepared according to recipes Nikolić family from Zaječar. Catering is a family tradition for more of 100 years. There are grilled meat, kebabs, burgers variety, donuts, sausages, various snacks of grilled chicken, smoked ham, white pork, chitterlings, care. Dishes are cooked in earthenware pots and there is a variety of fresh salads which even today are prepared in the area and other parts of Serbia. Čarde No trip to Novi Sad is complete without eating at one of the so-called Čarda fish restaurants located along the banks of Danube. Aqua Doria. Excellent location (against the backdrop of Petrovaradin Fortress, next to the bridge) and good food made this floating restaurant very popular. The speciality of the house is fish stew. Menu includes freshwater fish prepared in variety of ways, grilled meat, and some unusual specialties for this part of the Danube, such as carp on forks and fish “perkelt” made of catfish without bones. The interior is decorated in simple and rustic, real country style, and there is an inviting summer terrace with a protective roof on the shore. Chinese Dva štapića. A small and simply decorated restaurant featuring Chinese fast food. It is interesting because it offers some dishes that are not usually found on the menus of Chinese restaurants in Europe and because you can watch Chinese cooks prepare your meal. A menu is consisted of chicken, pork and veal prepared with peanuts, bamboo and Chinese mushrooms in oyster, curry and hot Sichuan sauce, etc. They also Page | 12 ACCOMMODATION aforementioned period. The affable staff will warmly welcome you at the entrance to the restaurant dressed in Serbian folk costumes and, traditionally, you will be offered salt and bread. Savour in the national grilled dishes and old Serbian meals made of diverse sorts of meat and prepared in a traditional way in earthware dishes. ACCOMMODATION serve sea food, salads, soups, rolls and breaded banana, pineapple and apple with chocolate or honey. Sečuan. The oldest Chinese restaurant in our country. It has been nourishing the tradition of professional and affable service for years. In an authentic Chinese ambience, the specialties of Chinese cuisine are served, at the first place, the dishes that are characteristic for the Chinese province of Sichuan. These dishes are made of vegetables, pork, chicken and rice and they are abundant in hot spices. They offer a great variety of soups and warm hors-d’oeuvre. There are also the dishes made of fresh fish and vegetarian menu. Italian Pasha. A hidden place where you can have a good meal, surrounded with a huge park and with a view of the tennis courts. The exceptional dishes of Italian cuisine and a pleasant atmosphere are the main reasons why this restaurant is always crowded. The gnocchi and pastas are all made in-house, and pizza is baked in a wood-fired oven. Polite waiters and a wide range of beverages and wines from all over the world characterize this restaurant. Restaurant provides table d’hôte and a vegetarian menu, wine list and a variety of Cuban cigars. The reservations are obligatory. International Chicken Tikka. Restaurant with a long tradition of quality, tasty, original and diverse cuisine. It is located below the north side of the town stadium and specializing, as may be gathered from its name, in chicken dishes. In addition to the chicken, you can have dishes prepared with other kinds of meat, pastas, fish, and various salads, with wide variety of Istrian wines offered by Terra Divine. There are many restaurants in Novi Sad that serve traditional cuisine, international Italian specialties, Chinese food, fish and vegetarian food. The average price for a meal per person is €5 to €10. Local beer costs around one€, imported beer is €1.5 to €2.5, a cup of espresso coffee costs from €0.8 to €1.2 and juices are around one€. Pack of Cigarettes is from one€ to €1.7. Most close at 11 pm. Numerous fast food restaurants and grill booths are Pagerestaurants | 13 open 24 hours, the average price for a meal is 1€ . THINGS TO SEE Don’t miss in Novi Sad Essentials Old town and city centre All roads lead to the city center, where the wide pedestrian zone offers something for everyone. The heart of the old town features almost all must-see attractions in Novi Sad. Traditional pastry and ice-cream shops should be one of your first stops. The Liberty Square has been the stage for most significant events, whether cultural or political. It is also the usual rendezvous point and the man place for feeding fat pigeons. The square is dominated by two buildings facing one another: City Hall and the Name of Mary Roman Catholic Church known as the Cathedral. A monument to Svetozar Miletić, Novi Sad mayor and a champion of political rights of the Serbs in the 19th century occupies the centre of the square. From there, the pedestrian zone further Follow this link for interactive walk stretches to Zmaj Jovina Street, the main trough Novi Sad promenade and the commercial centre of the town. The street is lined with numerous open-terrace cafés and pastry shops. The street ends with the building of the Bishop’s Palace, with the Cathedral Church right behind. The corner of Zmaj Jovina and Dunavska streets is the location of the oldest preserved house in Novi Sad (1720) known as “At the White Lion’s”, which nowadays houses the Irish Pub. Dunavska street, also packed with shops and cafés, leads towards the Danube Park and the Danube river. At the beginning of the street, you can see one of the pockmarks on the town face - the cannon ball which remained buried in the building exterior walls (where it landed during the 1849 shelling of the town). Page | 14 THINGS TO SEE The Danube Park. The main town park and the loveliest. Once there was a fen overgrown with reeds on its site, which was developed into a park in 1895. Today there is a smallish lake in the heart of the park, which has a tiny island in its middle and ducks and swans are gliding in the lake. The park boasts over 250 species of plants, numerous sculptures, and part of it is turned into a kids playground. Petrovaradin Fortress Built in the present form more than three centuries ago, it represents one of the largest monuments and fortress on the Danube, and at the same time, the biggest preserved fortress in Europe. A walk around the Fortress is something that should not be missed: the numerous galleries and museums, the unforgettable view of Novi Sad, the Danube, Fruška Gora and the Pannonian Plain; the hidden underground passageways and of course the wonderful restaurants. The erstwhile barracks and underground passages are nowadays converted into the premises of the Museum of the City and numerous art ateliers, galleries, and artisan workshops. The terrace of the fortress, by the Clock Tower, boasts splendid views of the town. The clock on the Tower is unique in that the big hand tells hours and the small one minutes. This was allegedly done so that the boatmen travelling on the Danube could see the time from a long distance. Historic Churches The Cathedral Orthodox Church of Saint George (Saborna). The Saborna Church was built in the baroque style in 1734. Heavily damaged in the 1849 shelling, it was renovated in 1880. The beautiful iconostasis was done by famous Serbian painter Paja Jovanović. The cross in the churchyard is the oldest preserved monument in Novi Sad, dating from the 18ht century. Nikole Pašića 4. Page | 15 THINGS TO SEE The Name of Mary Parish Church – The Cathedral, A Roman Catholic Church built in 1895 in the neo-gothic style on the foundation of an old Roman Catholic church. It has stained-glass windows and the altar made of carved wood from Tyrol. The church sometimes schedules concerts on the organs. Trg Slobode. Synagogue. This impressive building in the style of Hungarian secession was completed in 1909. As the Jewish community no longer could support the costs of maintenance, in 1991 it was leased to the city for a period of twenty five years. Taking advantage of the fine acoustics of the synagogue building, the city, having restored the interior, decided to use it as a concert hall for classic and other music events. The Jewish community, nevertheless, is able use the synagogue whenever it wishes, as they do each year, for celebrating major Jewish holidays. Jevrejska 11. Museums The Pavle Beljanski Memorial Collection. The legacy of Pavle Beljanski, a diplomat and art collector. The collection features paintings by finest Serbian artists of the first half of the 20th century (including Nadežda Petrović, Sava Šumanović and Petar Laburda) as well as sculptures, drawings and tapestries. Trg Galerija 2; open: 10:00-18:00, Thu 13:00-21:00; closed: Mon, Tue; admission 100 dinars. Museum of Vojvodina. A permanent display of archeological, historical and ethnographic artifacts relevant to Vojvodina, dating from Paleolithic to the middle of the 20th century. Three helmets from late Antique (Roman period) are very impressive. These priceless helmets are considered to be made in IV century. Dunavska 35-37; open: 09:00-17:00; closed: Mon; admission 100 dinars. Out of Town Fruška Gora Mountain & Monasteries. Fruška Gora Mountain stretches over the southern border of the Panonia plain. It’s highest peak is “Crveni čot” at 539 m. This is a natural habitat of rare animals and herbs, a large part of it was declared National park in 1960. The Fruška Gora slopes have well suited for grapes and there are many wine makers. The best sorts of wines are Page | 16 THINGS TO SEE Riesling, Traminer and Bermet. Fruška Gora is close to Novi Sad (20 minutes drive), but far enough so visitors can enjoy and rest in the beautiful surroundings. The hospitable environment of Fruška Gora made possible 35 Serbian Orthodox monasteries to be built. Unfortunately, only 16 monasteries are still active: Krušedol, Grgeteg, Velika Tourist information centre of the Fruška Remeta, Novo Hopovo, Staro Gora National Park is located at Iriški Hopovo, Ravanica, Jazak… venac, right next to monument, providing According to the first written info, guide services and gift shop. document they were founded from Work days: every day, except Monday. the 15 to the 18 century as an endowment of Serbian despots. The temple, small church, bell tower, sleeping quarters, farm buildings and cultivable soil are a part of a monastery complex. Most of the monasteries were ravaged and looted during the 2nd World War and they enjoy UNESCO protection. Sremski Karlovci. The small town on the Danube bank, located in the vicinity of Novi Sad, just 11 km from the city center. For over 200 years, the town has been the spiritual center of Serbian people and as such flourished with monumental buildings of great importance and cultural heritage. You will experience the St. Nicolas Church (1762), famous for its twin towers and iconoclast, it represents a magnificent piece of baroque architecture. A 15minute walk from the center of town is the first ever roundtable room in history that was set up in the Chapel of Peace. The Grammar School, dating back to the 18th century, is the first ever high school in Serbia. Numerous wine cellars complete the picture of a magic town. Taste the locally produced authentic liqueur wine “bermet” and you will not be disappointed. It is rumored to have been enjoyed by those on the Titanic. But be careful, if you drink the water from the central fountain Four Lions, you will come back again and get married in Sremski Karlovci (or at least that is what the legend says). Page | 17 Brkin Salaš Međunarodni put 312 +381 (0) 64 837 7018 Reservations required Naš Salaš Međunarodni put 325 +381 (0) 21 714 704 Open Mon-Thu 10:00-23:00, Fri-Sun 10:00-01:00 Salaš 137 Međunarodni put 137 +381 (0) 21 714 497 Reservations required, restaurant closed on Mondays Shopping & entertainment All different kinds of merchandise and goods are available in stores and markets around Novi Sad. The starting point for your shopping should be the Liberty Square. Zmaj Jovina and Dunavska streets are famous for café bars, restaurants, craft shops, bookshops as well as for the latest fashion and design stores. Don’t miss the famous bar street, Laze Telečkog Street: it has the touch of Spain and its southern “movida”. Traditionally tolerant and hospitable, the citizens of Novi Sad adore to entertain, have fun, and meet new people. The relaxed and peaceful atmosphere is one of the essential elements that you will feel in Novi Sad. In addition, Novi Sad is recognized as a city of great fun, where everyone will find something to enjoy, from jazz sounds, over rock gigs, local tambourine music to mainstream house music clubs. Being a pedestrian-friendly city, it will be easy for you to find your way around the city. Page | 18 THINGS TO SEE Farmhouse life (Salaš). Farmhouses, the keepers of time and the traditional way of life, with their authentic design take you “back in time” to Pannonian rural settlements. Village atmosphere in the vicinity of Novi Sad is the ideal place for rest and relaxation from everyday urban life. GOOD TO KNOW Useful information’s Telephony and internet Time zone: CET Phone calls from abroad: +381 (Serbia), (0)21 (Novi Sad) Phone call abroad: Access code 00 + country code + area code + number Area codes of countries Austria 43 Salzburg 662, Vienna 1 Belgium 32 Antwerp 3, Brussels 2, Ghent (Gand) 9 France 33 Not required Germany 49 Berlin 30, Hamburg 40, Munich 89 Great Britain 44 London 20, Manchester 161, Nottingham 115 Hungary 36 Budapest 1, Szolnok 56, Veszprem 88 Israel 972 Haifa 4, Nazareth 4, Tel Aviv 3, Jerusalem 2 Italy 39 Florence 055, Naples 081, Rome 06 Netherlands 31 Amsterdam 20, Haarlem 23, The Hague 70 Russia 7 Moscow 095, St. Petersburg 812 Switzerland 41 Berne 31, Zurich 44, Lucerne 41 United States 1 Chicago 312, Los Angeles 310, New York 212, San Francisco 415 Follow this link countrycode.org to find out more country and area codes. Important phone numbers in Novi Sad Police .............................................................................. 92 Fire department ............................................................. 93 Emergency medical assistance ..................................... 94 International calls ........................................................ 901 AMSS road assistance ................................................. 987 Page | 19 GOOD TO KNOW Mobile telephone services There are three mobile operators in Serbia: Telekom Srbija MTS – with 064, 065 and 066 prefixes Telenor – with 062, 063 and 069 prefixes VIP Mobile – with 060 and 061 prefixes Pre-paid packages and recharge cards for all three operators are available at their retail shops, every tobacco and newspapers shop. Internet All hotels in the city offer Internet to their guests. Novi Sad has a growing number of cafes with free wireless Internet access. During the last two years, Telenor Serbia has opened 22 Internet parks in Serbia, providing free access to Telenor Internet. One of them is Dunavski park in Novi Sad where the On the following link you can find all free transmitter is housed in a big WIFI spots in Novi Sad. monolithic Telenor logo near the bandstand in the park. NOTE: The national Internet domain of the Republic of Serbia is .rs. Until recently, the domain of the former Yugoslavia .yu was still in use, and links with that extension are still common on the Internet, despite being obsolete. If you click on a .yu link that will not work try the address again with .rs. Banks and money The official currency of Serbia is the Serbian dinar (ISO code RSD; locally abbreviated as DIN) which is made up of 100 para. Paper notes in denominations of 10, 20, 50, 100, 200, 500, 1000, 2000 and 5000 dinars, and coins in denominations of 1, 2, 5, 10 and 20 dinars are in circulation. There are no para denominations in circulation. When paying in cash, all prices are rounded to whole dinars. If paying with a credit/debit card, the exact amount will be charged (no rounding). Dinar is the only legal tender in Serbia. Exchange offices routinely accept Euros, U.S. dollars and pounds sterling. If exchanging U.S. dollars, you might be required to present a valid form of ID and the procedure may take longer as note serial numbers are recorded. There are no such formalities when Page | 20 GOOD TO KNOW exchanging other currencies. Banks also perform currency exchange, but almost always at less favorable exchange rates than small exchange offices. Either way, there is no commission charged. There are also exchange machines which can be found at the airport Follow this link www.kursna-lista.com to find and in major shopping malls. out exchange rates for foreign currencies. Most banks in Serbia are open from Monday to Friday from 8:00 am to 7:00 pm and from 8:00 am to 3:00 pm on Saturdays. On Sundays there is usually a designated bank or post office that maintains needed services. The most commonly accepted cards are Visa, Visa Electron, Master and Maestro. Diners and American Express are less prevalent. Credit cards are widely accepted in hotels, shops and restaurants, but rarely used in bakeries, fast food outlets and tobacco stores, and never in farmers’ markets so it’s good to have some cash handy, if shopping at these. ATMs can be found on every corner. Western Union transfers can be made at most banks and major post offices. Working hours Working hours of most shops in the city is from 08:00 to 20:00, Saturdays until 14:00, on Sundays are closed. Groceries and related goods have longer working hours, some work on Sundays. Most of the printing and sale of tobacco and related goods in the city is 0024. Page | 21 Holidays-non working days: Jan 1 & 2 – New Year Jan 7 – First day of Orthodox Christmas Feb 15 & 16 – The State Day May 1 & 2 – Labour Day From Good Friday to the second day of Easter – Orthodox Easter Nov 11 – Remembrance day Holidays but working days: Jan 27 (St. Sava) - Spirituality Day May 9 - Victory Day Jun 28 - St. Vid’s Day There are several car renting agencies located in Novi Sad offering different types of vehicles for different prices. Many of them include discounts by the number of rental days, and usually don’t charge by the distance covered. Price per day may be from €50 to €200 depending on the car model. Some of car rental companies are: Adaggio +381 (0) 21 232 44 46 www.rentacar-novisad.rs Deal M +381 (0) 65 4372 987 www.dealm.info Inex +381 (0) 21 526 666 www.inexrentacar.com M&M +381 (0) 459 692 Max car +381 (0) 524 535 Pit Stop Speeddy +381 (0) 63 536 926 Respect Trio Sixt +381 (0) 69 603 306 +381 (0) 21 549 520 www.sixt.rs Traffic regulations In Serbia, the traffic regulations are generally in line with those of member states of the European Union. The speed limit in built-up areas is 50 km/h, unless due to road conditions, traffic signs indicate a speed limit of up to 80 km/h. Speed limits on roads outside populated areas are: 120 km/h on motorways, 100 km/h on major roads, 80 km/h on other roads. A driver may not operate a vehicle while under the influence of alcohol (more than 0.30 mg/ml). When stopped by the police, the driver and any passengers are not allowed to exit their vehicle unless given permission to do so by a police officer. Wearing seat belts is compulsory for drivers and front seat passengers, as well as passengers in the back if there are seat belts. Dipped headlights must be switched on when driving in the daytime. Drivers may not use telephones or other communications devices while driving unless using a hands-free kit. Page | 22 GOOD TO KNOW Rent-a-car GOOD TO KNOW Vehicles with foreign number plates must display the international license code of the country in which they are registered. Mandatory equipment to be kept in passenger vehicles are: spare tire, warning triangle, first aid kit, spare light bulb kit, tow rope or tow bar, reflective vest, European Accident Statement, winter equipment. Fuel On the main traffic routes and in larger towns and cities there are petrol stations which operate 24 hours a day. Almost every large petrol station sells all types of fuel and motor oils, both locallyproduced and imported, as well as food, drink and vehicle accessories. All common types of fuel are widely sold: Premium MB 95 ≈€1.20 Premium BMB 95 ≈€1.33 Euro Premium BMB 95 ≈€1.38 Diesel ≈€1.25 Euro Diesel ≈€1.35 Autogas (LPG) ≈€0.61 Parking Novi Sad is divided into 2 parking zones – red and blue. In red zone maximum parking time is 120 minutes and the price is €0.45 per started hour. In blue zone there is no maximum parking time, and the price is €0.35 per started hour. Parking is paid from 07:00 to 21:00 on weekdays, and from 07:00 to 14:00 on Saturdays. On Sundays and public holidays parking is free. You can pay parking in three ways: Parking Card – price is €0.40 per started hour, sold on kiosks, Parking Machines, SMS – car registration number (without any space) should be sent on: 8211 for Red Zone and 8212 for Blue Zone. On the following link you can see the map of both parking zones. Page | 23 Some of the registered cab companies are: Novus +381 (0) 21 500 700 Naš +381 (0) 21 300 300 Dobro jutro +381 (0) 21 322 222 Maxi Novosađani +381 (0) 21 366 366 Nacionalni +381 (0) 21 444 888 SOS +381 (0) 21 450 400 Grand +381 (0) 21 333 333 Pan +381 (0) 21 653 333 Vojvođani +381 (0) 21 522 622 There are numerous taxi companies in Novi Sad offering dependable services for a very reasonable price. The average starting fee is €1 and each consecutive kilometer is €0.35. Make sure that the meter is on and pay the amount that you see on the display (the minimum fee for one ride is €1). Please note that the above prices apply to registered cabs, and it is highly recommended that registered cabs are used – unregistered taxis are far more expensive. Safety and security You are advised to take normal, sensible precautions to avoid mugging, bagsnatching and pick-pocketing. Please be particularly careful on busy public transport, in train stations, markets and other places frequented by tourists. Climate Novi Sad climate is moderate continental, with four seasons. Autumn is longer than spring, with longer sunny and warm periods, where temperatures vary from 18°C to 24°C (64 F to 75 F). Winter is not so severe, with an average of 21 days with temperatures below On the following link you can see 5-day zero. Summer is from June to forecast for Novi Sad. September, where temperatures vary from 29°C to 36°C (86 F to 104 F). In the evenings you will need a sweater or a jacket. Average temperature in September is 17°C. Language – list of common phrases The official language is Serbian. However, English is widely spoken at hotels, restaurants and shops. Almost everyone involved in hosting you during your stay speaks at least one foreign language (English, German, French…), but if you try to use Serbian words in everyday conversation your effort will be Page | 24 GOOD TO KNOW Taxi GOOD TO KNOW welcomed with sympathy. An interesting thing about Serbian language is that you write as you speak and you read as it is written so this can help you learn some of the words very easily. Here are some of the words and expressions that can help you: Hello – Zdravo Good morning – Dobro jutro Good afternoon – Dobar dan Good evening – Dobro veče Good night – Laku noć Good-bye – Doviđenja, Ćao, Zdravo Please – Molim Thank you – Hvala That one – To (not as English to) How much? – Koliko? Where can I find…? – Gde se nalazi…? English – Engleski Yes – Da No – Ne Generic toast – Živeli! Sorry – Izvinite I don’t understand – Ne razumem Where is [the bathroom (toilet)]? – Gde je toalet? Do you speak English? – Da li govorite engleski? Govorite li engleski? You're welcomе – Molim (polite), Nema na čemu Excuse me – Izvinjavam se My name is... – Ime mi je… or more often Zovem se... What? – Šta? Molim? OK – U redu I don't know – Ne znam Water – Voda Beer – Pivo Wine – Vino Coffee – Kafa Tea – Čaj Page | 25 Chicken Tikka Uspenska 1 +381 21 477 63 33 reception@hotel-centar.rs www.hotel-centar.rs Dimitrija Tucovića 3 +381 21 45 30 52 www.chicken-tikka.co.rs Master Braće Popović bb +381 21 4878 700 office@a-hotel-master.com www.a-hotel-master.com Park Novosadskog sajma 35 +381 4888 888 info@hotelparkns.com www.hotelparkns.com Prezident Futoška 109 +381 21 4877 444 reservations@prezidenthotel.com www.prezidenthotel.com Voyager Stražilovska 16 +381 21 453 711 voyageragencija@sbb.rs www.voyagerns.co.rs Aqua Doria Kamenički put bb +381 21 6430 949 www.carda.rs DIRECTORY Centar Dva štapića Bulevar Cara Lazara 7a +381 21 459 524 www.2stapica.com Pasha Pionirska 1 +381 21 6616 189 www.pasharestoran.com Plava frajla Sutjeska 2 +381 21 66 13 675 www.plavafrajla.rs Sečuan Dunavska 16 +381 21 529 693 www.restoransecuan.rs Sokače Žitni trg 5 +381 21 6622 007 www.sokace.com Žal za mladost Somborska 189 +381 21 400 934 www.zalzamladost.com Page | 26 MAP Follow this link to view online map Page | 27 MAP Hotel Restaurant Sightseeing Page | 28 NOTES Page | 29 NOTES Page | 30 ©RT-RK, LLC Institute for Computer Based Systems Narodnog fronta 23a, 21000 Novi Sad, Serbia +381 21 480 11 00 | +381 21 450 721 info@rt-rk.com | www.rt-rk.com