MSNews - Medical Services

ISSUE 9, Volume 29
September
2011
EMPLOYEE
RECOGNITION
MS Shining Stars:
MONTHLY
EMPLOYEE NEWSLETTER
OF MEDICAL SERVICES BILLING AND RECIVEABLES
MANAGEMENT SERVICE ORGANIZATION GLOBAL BILLING
MSNews
Making Positive Choices
From the Desk of
Dallas S. Bunton, Sr.
IFCCE, MCE; Chairman
& CEO
NACS and Medical Services
of Chattanooga
Country singer George Jones
Stephanie Hatmaker
MS AHS/CBO,
Employee of the Month
Karen Carroll
MS BT,
Employee of the Month
for years has battled with the
problem of too much drinking and driving drunk. One
day he was excited about his grandchild‟s birthday
party. He was ready to go, been waiting all week
and with gifts loaded up he was about on his way.
One big problem … he was also loaded up with alcohol. Well just as so many times before, he slid
behind the wheel and started down the road to the
party. Well, he did not make it that day. He was
pulled over and taken to jail instead. George Jones
penned a song while in jail that is still being played,
even today; “My life is the consequence of the
choices I have made”. Wow, what a statement and
what a powerful realization this late in his life.
Recently, I was given a small book to read and I am
just about part way through it. It is about choices big
and small. It highlights the impact of these choices
on life, for myself and those around me today and
down the road. Such as one example: of a young
married couple deciding to have their first child.
Thinking it thru and considering the sleepless nights,
pampers, baby food, less alone time (almost no
alone time), getting up and down at night, ear aches,
tummy aches and tooth aches all come along with
the decision about this bundle of thrills and joy! This
process may even cause some couples to postpone the decision to a later date.
Have you stopped and taken time to think about
your decisions? How do you start your day?
Are you positive with the dawning of a new day or
are you bringing yesterdays negative problems
into the new day?
I have personally never met any person that has been
able to go back and change one mark of the previous
day. There are no “do over‟s”, just memories and
maybe some scars.
So the next time you are about to make a decision
think about the possible consequences for you and
those around you. Short term and long term and even
more... filter them through prayer and maybe the
decision and possibly the outcome will have a positive result.
Maybe if we were to pen our own song regarding our
life, it might bring a smile to our face and those we
love the most; because we made more positive
choices then bad ones.
Looking forward to a bright and productive September! And hope to make solid and positive decisions.
Billing and Receivables Management Service Organization
Electronic – Manual – Physicians and Hospital Billing Service
This Issue
Global, MS Division’s & HR Updates Pg.2-3
Felicia Whitaker
Early Out,
Employee of the Month
www.MedicalServicesmso.com
Connect Events Pg.4-5
Global & Division Updates
MS Early Out
Employee Recognitions
Counselor of the Month - April Gravley (photo on left — top).
Rookie of the Month - Amanda McKinney (photo on left).
Keep up the great work!
Kudos
Brittany Romano (photo on right) received a glowing comment for excellent
customer service from a client at the Heartland Division.
Thanks Brittany for your excellent customer service to our clients!
MS AHS/CBO
Kudos
Becky Brown (photo on left ) and Kyle Johnson (photo on right), both received customer service compliments from clients this past month.
Way to go!
Trivia
Oh, Them Bones...
— Submitted Tanya Bunton, MS BT National Division General Manager and BT Executive Assistant
Besides allowing you to stand upright, your bones manufacture blood cells and store minerals.
The longest and strongest bone in your body is the femur, or thighbone.
The strongest bone in your face is the mandible, or jaw bone.
The smallest bones are in your ear the malleus, incus, and stapes (also known as the hammer, anvil, and stirrup, respectively.)
Babies are born with 300 bones. But by adulthood, we have an average of only 206 because some of the bones
fuse together as we grow.
More than half the bones in your body are found in your hands and feet each of your hands has 27 separate
bones, 26 in each foot.
It normally takes between six and eight weeks for a broken bone to heal. 
HR & PR Updates
Holiday 2011 Company — Hours of Business Operations
Monday, September 5— The office will be closed in observation of the labor day holiday.
Thursday, November 24 — Closed for Thanksgiving (and Friday, November 25 — as a PTO or approved “no pay”
status)
Monday, December 26 — Closed for Christmas Holiday (and Tuesday, December 27 as PTO or approved “no pay”
status).
Special NOTE: Vacations will be approved as submitted since this is a slow time of the year
for our industry.
Monday, January 2, 2012 — The office will be closed for the New Year‟s Holiday.
SAVE THE DATE! Saturday, December 3
The 29th Annual Employee Christmas Party & Awards Banquet (at the Chattanoogan
Hotel).
October Team Spirit — ‘4 Fun Friday’s’ !
The month of October is „National Positive Attitude month’. NACS leadership also realizes it will not be possible to feature all special celebratory events within the ‟4 FUN Friday‟s‟ however, the Corporate Officers have approved the following
themes; where employees will be provided an opportunity to express and creatively dress in attire that demonstrates fall-fun:
Friday, October 7 — Express Your Team Spirit -- Favorite athletic team shirts.
Friday, October 14 — Tropical Shirt Day. The brighter, the better!
Friday, October 21 — Breast Cancer Awareness -- Wear pink (October is Nat'l Breast Cancer Awareness Month)
Friday, October 28 — Halloween T-Shirt Day — Seasonal fun!
Child Holiday Art Contest Winner
Congratulations to 11 year old, Annsleigh Jones, granddaughter of Diana Blevins in NACS Corporate Services. Annsleigh is our 2011 employee child art winner and will be featured on the cover
of this year‟s company Christmas card.
A special note of appreciation for all the employee child art submissions! 
Employee Anniversaries
Employee Connect
Summer BBQ — Employee Appreciation
Employee & Community Connect
STEP-tember
Working Together to Keep you Healthy
In an effort to encourage employees and Americans as a whole, to live healthier
lives and reduce unnecessary medical costs due to physical inactivity NACS and
Medical Services celebrated “STEP-tember” on September 1st. This second year
employee health and wellness event also kicked-off the company‟s approaching
30th anniversary.
Employees participated in an interactive health resource fair, staffed by representatives from the YMCA, American Cancer Society, Earth Fare, Children‟s Hospital,
Safe & Sound, Erlanger Health Systems
Foundation, BlueCross BlueShield of TN
and BB&T Huffaker-Trimble Insurance
Services along with chair-massages
courtesy of Massage Heights and health
screenings provided by the Hamilton
County Health Department and Erlanger.
A special note of appreciation for
David Carroll, local NBC News Anchor
(shown in photo on right) for the event
photos and media coverage from
WRCB-TV.
Medical Services ~ 2810 Walker Road ~ Chattanooga, TN 37421
Toll Free: 866-735-8812 Local: 423-648-4395 Fax: 423-899-6662
www.MedicalServicesMSO.com.