Trafalgar Talk Oct-Nov 2015 issue

TrafalgarTalk
October / November 2015 Edition
Welcome to the SCA Trafalgar newsletter, our aim is to keep you up to date with the latest news from
within our network of dental practices and the dental community.
Keep up to date with our news
SCA Trafalgar Dentistry
Trafalgar Totton Achieve
BDA Good Practice Award!
Congratulations to Piotr Lechocki (Practice Manager
at Trafalgar Totton) and his team for their hard work
in being awarded the BDA (British Dental
Association) Good Practice Membership again this
year.
The Good Practice Scheme is a quality assurance
programme that demonstrates the practice's ongoing
commitment to maintaining good standards of
practice and patient experience. The scheme
provides access to a framework for providing
patient-centred services and tools to help grow a
confident, professional and inspired team.
@Trafalgardental
Welcome to new
SCA Group CEO
Ruth Marriott
SCA welcomed Ruth Marriott as its
new Chief Executive Officer on 21st
September 2015. Ruth will be working with the
Trafalgar Management Team and looking for
ways to support them to expand and develop to
reach more patients in the South.
“The UK’s only month-long campaign
dedicated to catching a
disease on the rise.”
Show your support with the
#bluelipselfie campaign
Find out more about mouth cancer on page 2
Trafalgar Hygienists Would Like to Meet…
...Patients with a keen interest in their oral health!
Meeting with our hygienists helps with the prevention of gum disease, the
main cause of adult tooth loss.
Quit smoking and take the
Stoptober 28 day challenge.
For more information visit
www. nhs.uk/smokefree/
stoptober
A great way to kick the habit!
We have a dental hygienist at each practice who can offer you a variety of
treatments. Please contact your local practice for further information.
Please note: Hygienist services are available on a private basis on referral
from your dentist.
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Did you know that visiting the dentist could save your life?
The reason is simple – part of our examination process is to check for signs of oral cancer and
early diagnosis can make all the difference between life and death.
Around 6600 cases of mouth cancer are diagnosed in the UK each year, and these figures are
on the increase. Early diagnosis can improve your chances of survival from 50% to nearer 90%
Those aged over 40 are most at risk, especially if they smoke. Drinking alcohol is also a
contributory factor and if you smoke and drink to excess at the same time you are up to 30 times
more likely to develop the disease.
Early symptoms include mouth ulcers that do not heal, white or red patches, or any other
unusual changes in your mouth. If you notice any of these, it is important to get them checked
out as soon as possible.
During your regular examination we always look for signs of anything suspicious in your mouth
and throat. If we do spot any potential problems, we will advise you immediately and refer you to
see an oral surgeon.
For more information visit www.mouthcancerfoundation.org
Have you ever thought about
teeth whitening?
Opalescence whitening gel offers professional whitening results
for people who want to brighten their smiles on the go. Opalescence whitening gel is quick and easy to use, so you can begin
brightening your smile as soon as you leave the practice!
The Care Quality Commission (CQC) regulate, inspect and review our
practices to ensure that we deliver safe, effective, compassionate
and high quality care to our patients.
Six of our practices have now had their inspections and each site met
all standards. You can view the full reports by visiting the CQC website—www.cqc.org.uk
The General Dental Council is the organisation which regulates dentists and dental care professionals in the United Kingdom. Trafalgar
Dental Services adheres to the GDC’s scope of practice at all times to
ensure that we comply with current standards and regulations. You
can view the GDC’s scope of practice and search the professional
registers on the GDC website— www.gdc-uk.org
Speak to your
dentist today!
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A day in the life…..
Working at SCA Trafalgar
Did you know….
Full name: Stacey Ball
 SCA Trafalgar has six practices across
Hampshire and Dorset.
Job title: Lead Practice Manager / Clinical
Governance Manager
 We serve around 75,000 dental patients
Length of service within SCA Trafalgar:
Five years.
Favourite aspects of the role: I am very lucky
to be able to input a great deal into the
introduction and review of the policies and procedures within our clinical
governance system, I especially enjoy the infection prevention and control
side of my role. I also thoroughly enjoy and thrive on managing my practice
and working with my brilliant team to ensure we deliver an outstanding
service to our patients.
What do you like most about working for SCA Trafalgar? SCA Trafalgar
Dental Services are extremely focussed on delivering the best possible care
and service to our patients and I am very proud to be working as part of
such an excellent organisation. We are steadily building a very strong
reputation and this really shows as we have some fabulous, long standing
staff members within the Trafalgar team. I can see myself working for SCA
Trafalgar and watching its growth and success for many years to come.
 We are a social enterprise which means that
we reinvest our profits back into our organisation, (rather than into management or shareholder pockets), to ensure we are making a
real difference to the oral health of our local
communities and providing the best dental
services that we can.
 SCA Trafalgar is part of the SCA Group of
social enterprises delivering a range of health
and social care services in the South - home
care, day care, transport and more - see
www.scagroup.co.uk to find out more.
Please provide us with your feedback...
We would like to take this opportunity to say thank you to all of our patients who have kindly taken the time to give us some
lovely compliments which are very valued. If you would like to give us some feedback or have any suggestions, then you can do
so via the following ways:

Leave us a comment or suggestion in our practice comments book or in our suggestion box

Fill out a patient satisfaction survey at the practice, these are available for children too!

Leave feedback on our profile on the NHS choices website - www.nhs.uk

Add a comment to our SCA website www.scagroup.co.uk/customer-comments

See reception for details on being part of our Trafalgar patient forums.
Your comments and suggestions provide valuable feedback, we are then able to ensure that we are continuing to improve on
delivering an excellent service to our patients.
Keeping in touch
Why does a dentist look
moody?
We offer a text message
reminder system for your
booked appointment.
Two days before your appointment you
will receive a text message to remind
you.
To ensure that you receive these helpful
reminders, please check that the
reception team has your correct
telephone numbers.
Because they are always
looking down in the mouth!
What has teeth but cannot eat?
A comb!
What do you call the Scottish
dentist?
Phil McCavity!
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Dentist: Dr Pritesh Bhatt
Practice: Trafalgar, Portsmouth
Treatment: The patient was unhappy with his discoloured and broken teeth and wanted to improve his smile. After discussing
the options with his dentist the patient decided that he would like composite veneers for his top and bottom teeth. The
treatment was successfully completed over 5 to 6 appointments. *
Patient testimonial:
“My granddaughter, on her visit from Australia, said to me ‘Grandad what’s happening to your teeth?’ Indeed, what was happening? They were becoming not only discoloured but quite fragile and chipped. On my next visit to see Dr Bhatt I asked him
if there was something he could do to rectify the problem. After a detailed examination he outlined three options which he
felt were suitable. I said irrespective of the cost if he was in my position which would he choose? His recommendation wasn’t
the most expensive and his honesty and explanation was based on what was best for me. The procedure was long, but on
completion the finished result was outstanding, he had worked a miracle.”
Dr Bhatt’s comment:
“We were delighted to help this patient choose the right option for him and help him get the smile that he wanted.”
After
Before
*Please note that the patient paid privately for this treatment. SCA Trafalgar provide both NHS dental treatment and
private dental treatment. If you are interested to find out more please do not hesitate to speak to your dentist or the
practice manager.
Do you know that SCA Group provide other services?
A centre for health and wellbeing in Lyndhurst
for people living in the New Forest.
Exercise classes for everyone/ gym / social clubs / day
care / activities / carer support / physiotherapists / and
much much more!
023 8028 2862
Dial a Ride Southampton
A transport service for persons unable to use
existing public transport due to a disability.
Fares apply.
Booking is essential. Before booking you must
complete a membership application form.
Call us for a form or download from our website.
www.scagroup.co.uk/transport/dial-a-ride
www.scagroup.co.uk/fenwick2
CALL US ON - 023
8022 2289
Do you need a bit of help at home? Maybe help with the housework, shopping or meals?
We cover a wide area across East Hampshire and Southampton
Call our friendly team on 023 8051 6034
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The Trafalgar Rowner Team took on the
Portsmouth Pretty Muddy 5k Challenge
In support of Cancer Research
The event took place on Saturday 3 October 2015 at Southsea Common. It was a 5k brilliantly
muddy assault course! The team took on the challenge to raise money for Cancer Research and
have so far raised over £200.
Thank you to everyone who has donated and shown their support. The team were left
exhausted but very proud of their achievement, especially because they managed to complete it
within 50minutes. We think they deserve a big ‘well done’ for getting in that mud and
undertaking a gruelling challenge for such a good cause.
Well done Team Rowner!!
BEFORE
AFTER!
Thank you for reading our newsletter, we hope you found it useful and informative.
If you have any comments or suggestions please email us:
barbara.pearce@scagroup.co.uk or victoria.judge@scagroup.co.uk
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Trafalgarchatter
This section is especially for the little people that visit the practice
Have you ever
wondered what your teeth
are made of?
Enamel: the tough, shiny, white
outer surface of the tooth
Dentin: the hard tissue found
under the enamel of the tooth.
Dentin is harder than bone!
Pulp: the soft centre of the
tooth. The pulp contains blood
vessels and nerves.
Cementum - a layer of tough,
yellowish, bone-like tissue that
covers the root of a tooth. It
helps hold the tooth in the socket.
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