people
Transcription
people
WE TAKE PEOPLE AND PROCESSES TO THE NEXT LEVEL OUR VISION To be Malaysia’s number one choice for People and Process Capability Development OUR MISSION To consistently provide world class, time tested and proven interventions to significantly raise the standard of Malaysian Workforce and Business Operations. OUR TAGLINE BETTER PEOPLE BETTER PROCESSES A BETTER WORLD Page 2 of 24 SYNOPSIS COMPANY NAME: mfQ Asia Sdn Bhd ENTITY NO: 427123-U 5-11, The Boulevard, Mid Valley City, COMPANY LOCATION: Lingkaran Syed Putra, 59200, Kuala Lumpur, MALAYSIA 43-2A Jalan Thambapillai, REGISTERED OFFICE: Brickfields, 50470 Kuala Lumpur TELEPHONE NO: +603-22870506 / 22870507 / 22870510 / 22870439 FAX NO: +603-22877513 WEBSITE: www.mfqasia.com E-MAIL: info@mfqasia.com DATE OF REGISTRATION: April 10, 1997 CORE BUSINESS: Providing training, consultancy, assessment and appraisal services in the field of Process and People Capability Development. Page 3 of 24 CERTIFICATIONS: Certified to ISO 9001 Quality Management System and have maintained continuously this QMS for the last 18 years. 1. MSC Malaysia Status Company (No. 1391) REGISTRATIONS: 2. Ministry of Finance (No. J19716996651055755) 3. HRD Fund (No. 0708) 1. CMMI Institute Partner – CMMI Institute of Carnegie Melon University, Pittsburg, USA REPRESENTATIONS: 2. Accredited Training Organization (ATO) for PRINCE2 by APMG, United Kingdom 3. Registered Education Provider (REP) – Project Management Institute, USA SMART PARTNERSHIPS: With Universiti Kebangsaan Malaysia – Talent Enhancement & Event Management (TEEM) to offer professional services in Project Management to the Public Sector. 1. Malaysia 2. Brunei 3. Indonesia 4. China COUNTRIES SERVED: 5. Hong Kong 6. India 7. Saudi Arabia 8. Taiwan 9. Thailand Page 4 of 24 OUR TAGLINE IS: BETTER PEOPLE + BETTER PROCESSES = BETTER WORLD mfQ Asia is a boutique consultancy specializing in improving organizational performance through the development of the organization’s People and Process Capabilities. We do this by delivering services that support a focused approach to improving business performance and outcomes. Many organizations find it difficult to harness the inert capabilities of their people and processes. And, we at mfQ Asia enable them to do this and this is where we excel. Critical Success Factors for Becoming a World-Class Organization Page 5 of 24 PEOPLE CAPABILITY DEVELOPMENT = BETTER PEOPLE We design and deliver solutions to help organizations grow their businesses by developing their employees. We do this via: 1. TRAINING Training is important to any business and not just as a day here or there, but as a more ongoing exercise in order to develop individuals. It is becoming a more regular activity within the workplace. The most recognised benefit of training is improving skills directly associated to an employee’s job demands. The wider benefits of training must also be recognised; staff motivation, empowerment of workforce, staff retention, commitment and improved quality of service. Together with increased knowledge and skills these elements will increase employee productivity; this means increased profits for your business. We have a wide range of courses available to choose from including management, sales & customer service, business systems, HR, Health & Safety as well as Personal Development (see below the list of our most popular programs) Business and Management Skills Workplace Skills Management responsibilities Employment responsibilities Financial management Staff recruitment Staff development Business planning Marketing your service Managing change Policy development. Strategic Planning Supervisory Development Analytical Skills Coaching and Counseling Communication Creativity and Innovation Delegation Leadership Skills Mentoring Negotiation Skills Presentation Skills Social Networking Team Building Writing Skills Finance for Non Finance Professionals Personal Growth and Self Help Security and Loss Prevention Appearance and Image Organizational Skills People Skills Personal Performance Problem Solving Stress Management Time Management Business Continuity Investigations IT Systems Personal Security Risk Management Security Personnel Page 6 of 24 Apart from those identified in the earlier page, we are also involved in conducting certification programs such as ITIL (Foundation), Project Manager Professional (PMP), PRINCE2 (Foundation and Practitioner), Certified Lead Auditor (CLP), Certified Software Quality Engineer (CSQE) and Certified Quality Manager (CQM). 2. HUMAN RECOURSES CONSULTANCY We partner with leading HR professionals to co-create unique processes and solutions to people challenges that your organization might face. Our pride is that we provide HR solutions that that are fast, pragmatic, and cost-effective. A list of HR solutions that we can provide for your organization is listed below: Broad Areas Organizational needs our services meet Vision- Mission To arrive at/ review company’s Vision Mission & Values and ensure shared understanding. Competency Systems To develop a competency Model for the organization (including Strategic, functional and level-based competencies) with clearly defined competencies. To define behavioral indicators at proficiency levels in each competency. To develop positional competency maps for key positions and appropriate proficiency levels. To assess competency levels of selected employees using and identify the Competency gaps and provide individualized feedback. To train internal competency assessors in design and delivery of assessment/ development centers. To address competency gaps through training, role modifications etc. To structure the organization better with competency needs- proficiency analysis and to create project teams using the same. To do succession planning on different time horizons using competency analysis. Performance Management Systems To review current PMS or its application / deploy Balanced Score Card based PMS. Train line managers in use of PMS (including target setting, Performance review and feedback discussion) Measure potential of select employees for developing them into leaders. Or Identify high potential employees. Training Needs To carry out a TNA for employees or to measure effectiveness of T&D efforts and set in a system for the same. Recruitment Systems To arrive at/ review our organizational recruitment system. To carry out standardized Recruitment system (including recruitment process, templates, Guides, competency based interview manuals) for select positions. Train internal recruiters on the recruitment system and need to measure effectiveness of Recruitment system. Create Induction program and Induction manual for the organization. HR Policies To arrive at/ review organizational Policies and procedures. Motivation & Retention Measure employee satisfaction and employee engagement. To address specific retention and motivation issues. Change Management To manage implications of a specific change in business delivery/ plan/ new initiative/ technology/ M&A/ other triggers. Page 7 of 24 PROCESS CAPABILITY DEVELOPMENT = BETTER PROCESSES The reliability of an organization’s service and products is a direct function of the vigor and vitality of underlying processes and people. A loss of quality in the product or service can have significant negative effects on the entire business. The need of the hour is the availability of an end to end quality solution that addresses all the process needs of an organization and ensures maximum Return on Investment with a very high level of confidence in the reliability of services and products. The only way to ensure this reliability is to have world class processes in place. And, the epitome of process capability development is none other than, once again Carnegie Mellon University, Software Engineering Institute’s Capability Maturity Model Integration (CMMI). It is a constellation of the three models. 1. CMMI for Development 2. CMMI for Services 3. CMMI for Acquisition 4. People CMM 1. CMMI for DEVELOPMENT CMMI-DEV is used for process improvement in development organizations. CMMI-DEV is a model or collection of “best practices” that organizations follow to dramatically improve the effectiveness, efficiency, and quality of their product and service development work. CMMI-DEV also is supported by training courses and appraisal methodologies to help organizations objectively measure their improvement progress. Adopting CMMI-DEV is a solid, high-return investment that your organization can make to ensure long-term enduring results. The business benefits experienced by organizations using CMMI-DEV in their process improvement programs include the following: • Better customer satisfaction • Increased quality • More accurate schedules • Lower development costs • Substantial return on investment • Improved employee morale and reduced turnover Page 8 of 24 2. CMMI for SERVICES CMMI for Services (CMMI-SVC) is a model that provides guidance to service provider organizations for establishing, managing, and delivering services. The model focuses on service provider processes and integrates bodies of knowledge that are essential for successful service delivery. CMMI-SVC provides best practices that service providers can use when they: • • • • • • • Decide what services they should be providing, define standard services, and let people know about them Make sure they have everything they need to deliver a service, including people, processes, consumables, and equipment Get new systems in place, change existing systems, retire obsolete systems, all while making sure nothing goes terribly wrong with the service Set up agreements, take care of service requests, and operate service systems Make sure they have the resources needed to deliver services and that services are available when needed-at an appropriate cost Handle what goes wrong-and prevent it from going wrong in the first place if possible Ensure they are ready to recover from potential disasters and get back to delivering services if the disaster occurs 3. CMMI for ACQUISITION CMMI for Acquisition (CMMI-ACQ) is a model that provides guidance to acquisition organizations for initiating and managing the acquisition of products and services. The model focuses on acquirer processes and integrates bodies of knowledge that are essential for successful acquisitions CMMI-ACQ provides an opportunity for acquisition organizations to: • Avoid or eliminate barriers and problems in the acquisition process through improved operational efficiencies • Initiate and manage a process for acquiring products and services, including solicitations, supplier sourcing, supplier agreement development and award, and supplier capability management • Utilize a common language for both acquirers and suppliers so that quality solutions are delivered more quickly and at a lower cost with the most appropriate technology 4. PEOPLE CMM We do this as per Carnegie Mellon University, Software Engineering Institute’s People Capability Maturity Model (People CMM). People CMM guides an organization through a series of increasingly sophisticated practices and techniques for developing its overall workforce. These practices have been chosen from experience as those that have significant impact on individual, team and organizational performance. We enable our customers to achieve People Process Leadership by aligning people capability with existing business opportunity and organizational strategy. Apart from these, we also assist organizations to adopt other industry specific standards such as ISO 9001 Quality Management System, ISO 14000 Environmental Management System, OHSAS 18000 Occupational Health, Safety Management System, ISO 20000 IT Service Management System, ISO 27001 Information Security Management System, ISO 15489 Records Management System and the whole range of Project Management Maturity Models. Page 9 of 24 WORLD CLASS ORGANIZATIONS = BETTER WORLD To-date mfQ Asia has taken more than 180 organizations, worldwide, to various levels of CMMI ratings. Apart from that we have rendered various other types of interventions to more 800 companies. Listed below is a partial list of our clients. METHODOLOGIES Project Management 1. 2. 3. Celcom (Malaysia) Berhad Telekom Research and Development Sdn Bhd DRB-HICOM PRINCE2® 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. Agensi Inovasi Malaysia N2N Connect Berhad Felda Prodata Construction Industry Development Board Malaysia Malaysia Petroleum Resources Corporation QPIC Consultants DRB-Hicom Auto Solutions MODENAS PUSPAKOM Petronas Carigali Kementerian Wilayah Persekutuan dan Kesejahteraan Northport Berhad GADL/GMR(Maldives) Group India SapuraKencana DRB-HICOM Defence Technologies UKM Talent Enhancement & Event Management Invest KL Bank Muamalat Bank Rakyat Kementerian Pelajaran Lembaga Hasil Dalam Negeri Air Asia Jabatan Muzium Malaysia Frost & Sullivan TEB Systems Integrators Malaysian Electronic Payment System Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) Page 10 of 24 SYSTEMS / STANDARDS People-CMM Maturity Level 2 1 Completed Multimedia Development Corporation (MDeC) CMMI® for Development Maturity Level 2 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14 15. 16 17 18 19 20 21 22 23 Completed AccelTeam Sdn. Bhd Argisoft(M) Sdn Bhd Authentic Venture Sdn Bhd Biztrak R & D Sdn Bhd Byte Craft Sdn Bhd Digitech MSC Sdn Bhd Genting Information Knowledge Enterprise Sdn Bhd GPRO Technologies Bhd IBA Health (Malaysia) Sdn Bhd InterTAC (M) Sdn Bhd MAPIT MSC Sdn Bhd Online One Software (MSC) Sdn Bhd Paradigm Systems Berhad PowerComp Software Sdn Bhd Research & Development Division of Financial Information Service Co. Ltd (Taiwan) Smart-Ed Dot Com Asia Sdn Bhd Solution Assessment & Development Centre, MDeC Telekom Applied Business Sdn. Bhd Tradenex.Com Sdn Bhd CBS Technology Universiti Kebangsaan Malaysia (HICORE - FSTM) Continental Automotive Components Brunei Accenture Group Networks (Brunei) CMMI® for Services Maturity Level 2 1. Completed TIME Engineering Berhad CMMI® for Development Maturity Level 3 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13 Completed APIIT Axon CHAIN INFORMATION SYSTEMS INC (Taiwan) Cuscapi Innovation Lab Sdn Bhd (formerly known as Transight) MSC Management Services MSC Technology Centre Sapura Telecommunications Berhad Telekom Applied Business Sdn Bhd Telekom Research & Development Sdn Bhd Telekom Smart School Sdn Bhd THE MEDIA SHOPPE BHD Xybase MSC Sdn Bhd Beijing Hualong Information Consulting Co. Ltd (China) Page 11 of 24 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 Zhenjiang Webo Information Technology (China) Changzhou LeFeng Software (China) Changzhou KingSea Science Technology (China) InfoPro Changzhou ZXHD Technology Co., Ltd (China) Changzhou Yuanpu Software Technology Co., Ltd (China) Nanjing Meiruan Science and Technology Co. Ltd (China) Jiangsu Suze E-commerce Co. Ltd (China) IITC Global Rexit Software SKALI, Alam Teknokrat Sdn Bhd Changzhou Sudian Science Technology Co., Ltd (China) ChangZhou QunCH Software Technologies Inc (China) JianFeng Software Development Co., Ltd (China) Dingjie Information Technology Co.,Ltd (China) Jiangsu VOTEX Information & Technology Co., Ltd(China) GuiZe(Changzhou) Electronic Technology Co., Ltd(China) Jiangsu Electronic Business Co., Ltd (China) Changzhou ASIA Electronic Co., Ltd (China) SuQian Dahua (China) Jiangsu Strongeer Software Technology Co.,Ltd (China) Zhenjiang Zhicheng Software (China) Do1 Information Technology (China) Zhenjiang HengTai Software Co., Ltd.(China) Zhenjiang ERUN Information Technology Co., Ltd.(China) Paradigm Systems Berhad ZhenJiang Applyload Computer Technology Co., Ltd.(China) Shenzen Maxvision Technology(China) Golden Rain YiXing(China) ZhenJiang Intal Computer Network Co., Ltd. (China) Zhenjiang NanZiTongHua Software Co. Ltd. (China) Zhenjiang KINGIANG Software Corporation(China) Hangzhou B-Soft Computer Engineering Co. Ltd.(China) Hangzhou Labour Technology Co. Ltd.(China) Zhenjiang Anyang Safety Equipment Technology Co.,Ltd(China) JiangSu Aopusheng Information Technology CO.Ltd.(China) 49 50 51 52 53 54 56 57 58 59 60 61 62 Nanjing SuoXin Science & Technology Consulting Co. Ltd(China) Privasia Felda Prodata Systems Sdn Bhd Nantong Kingboom Software Co. Ltd (China) Changzhou Keneng Electrical Appliance Co., Ltd. (China) Jiangsu HuaTour Network Technology Co., Ltd.(China) Changzhou Create-Easy Computer Technique Application Co. Ltd. (China) Nantong Tradekey info&tech Co. Ltd (China) Nanjing Richen Science Technology Co., Ltd. (China) Zhenjiang XunZhi (China) Jiangsu HongZhiGu Animation Entertainment Co., Ltd.(China) Hangzhou Tichogrid (China) New Torch Information Industrial (China) Page 12 of 24 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 Shandong Wangyou Network Technology (China) Hangzhou Logistics Network (China) Yangzhou Shengtai Tech Development (China) Nanjing Jianpu Software (China) Nanzi Power Efficiency (China) N2N Connect Microlink Solutions Berhad Jabatan Teknologi Maklumat, PPUKM RQNet MSC Continental Automotive Components Time Engineering Berhad Jiangsu DingFeng Suzhou Sucheng Wireless Application (China) JIANGSU CHENGCHENG ELECTRIC (China) Zhejiang Lison Technology (China) JieZhen Computer June12 (China) Jiangsu Zhongyu Network (China) Yangzhong Suhui Medical (China) ZHENJIANG RONGCHENG (China) JIANGSU TIANCHEN SILICON MATERIAL (China) Jiangsu Bavi Engineering Technology (China) Jiangsu Hantang (China) Cnetstar Telecom Technology (China) Jiangsu Langrui Electric Appliance (China) JIANGSU JIT SOFTWARE (China) Jiangsu Xuancheng (China) ZHEJIANG JOB EDUCATION TECHNOLOGY (China) Changzhou Business Network (China) Daqo Group (China) Jiangsu Yinjia Electronic Equipment (China) Xuzhou Juntong (China) Jiangsu Huatai Electric Power Meter (China) Yunshen Science & Technology (China) Public Information Technology (China) Zhenjiang Dongruan (China) Keda Chuanyuan (China) Chunhuan Fluorine Products (China) Jurong Zhimeng (China) ChinaJey Information Technology (China) YINENG ELECTRIC (China) Yixing Digital Technology (China) Think Freely (China) Baolong Electric (China) Xuran Information (China) Rising Technology (China) Yangzhong Yongsheng Paper Products Co., Ltd. (China) Tongling Electrical Appliance (China) Jinding (China) Weirui (China) Randa (China) Page 13 of 24 113 114 115 116 117 118 119 120 121 Marine Accessories (China) TenhoAuto (China) Fengze (China) Yunhui (China) Yangzhong Feida Paper Products Co., Ltd. (China) Jindi (China) Huayang Latex Products (China) HuaQiang Velvet Threading (China) Brunei Accenture Group Networks (Brunei) CMMI® for Services Maturity Level 3 1. Completed GIOD Governance & Risk Analytics, CIMB Group CMMI® for Development Maturity Level 5 1. Completed Information Management Centre, Chung – Shan Institute of Science & Technology (Taiwan) SEI Authorized Introduction to CMMI Training Official Introduction to CMMI® 1 2 2007 19th - 21st April 2007 (New Delhi) 12th - 14th November 2007 (Public - KL) 1 2 3 4 5 2008 20th - 22nd February 2008 (Public - KL) 20th - 23th April 2008 (Swisslog, KL) 27th - 29th May 2008 (Public - KL) 17th - 19th September (Telekom Indonesia) 4th - 6th November 2008 (Public - KL) 1 2 3 4 5 2009 7th - 9th January 2009 (Public - KL) 21st - 23rd April 2009 (Public - KL) 20th-22nd June 2009 (China) 6th - 8th October 2009 (Public - KL) 13th- 15th October 2009 (Continental Automotive-Penang) 1 2010 17th-19 March 2010 (Public-KL) 1 2 2011 23rd-24th February 2011 (Public-KL) 17th – 19th August 2011 (Continental Automotive-Penang) 1 2012 5th – 6th January 2012 (TIME Engineering – KL) 1 2013 10th – 11th June 2013 (Microlink – KL) Page 14 of 24 1 2 2014 20th – 22nd February 2014 (BAG Networks) 17th – 19th March 2014 (GIOD Governance & Risk Analytics, CIMB Group) List of Clients ISO/IEC 20000 IT Service Management 1. 2. Work in Progress Alfanar IT (Saudi Arabia) Business Information System (BIT) Sdn Bhd List of Clients Certified to MS ISO 9001: 1994 Quality Management System Standard 1. 2. 3. 4. 5. 6. 7. 8. Center for Modern Management (owned by Sarawak State Government) Corporate Adventure Learning Camp ICI Paints (M) Sdn Bhd Institute Seminars Malaysia PIE Control Sdn Bhd HighTec Padu (formely known as PNBIT) Security Industry Training Organization Wagon Engineering Sdn Bhd List of Clients Certified to MS ISO 9002: 1994 Quality Management System Standard 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. Asian Bintulu Fertilizer Sdn Bhd Buildcon Berhad ICI Agrochemicals (M) Sdn Bhd ICI Industrial Chemicals (M) Sdn Bhd ICI Fertilizer (M) Sdn Bhd James Howden (M) Sdn Bhd Lembaga Air Sibu Malaysian Paper Carton Sdn Bhd May Plastics Industries Sdn Bhd MCIS Safety Glass MIPM Oriental Metal Industries Petronas Dagangan Berhad, Subang International Airport Aviation Depot Petronas Dagangan Berhad, Bayan Lepas International Airport Aviation Petronas Dagangan Berhad, Kuching International Airport Aviation Petronas Dagangan Berhad, Padang Matsirat International Airport Petronas Dagangan Berhad, Sandakan Aiport Aviation Depot Petronas Dagangan Berhad, Sultan Ismail Airport Aviation Depot Petronas Dagangan Berhad, Kota Kinabalu Aviation Depot Petronas Dagangan Berhad, Miri Aiport Aviation Depot Petronas Dagangan Berhad, Sibu Airport Aviation Depot Petronas Dagangan Berhad, Kerteh Airport Aviation Depot Petronas Gas Berhad (Gas Processing Plant) Petronas Gas Berhad (Transmission On-Line Division) Petronas Penapisan (Terengganu) Sdn Bhd Page 15 of 24 26. 27. 28. 29. 30. Ready Mixed Concrete (M) Sdn Bhd Sapura Teledata Sdn Bhd Sapaura Uniphone Sdn Bhd Suruhanjaya Perumahan dan Pembangunan Sarawak Thomas Howell Group (M) Sdn Bhd Government and Statutory Bodies 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. Arkib Negeri Sabah Institut Pentadbiran Awam (INTAN) Jabatan Parit dan Saliran (Hydrology Department) Jabatan Pendaftaran Negara, Malaysia (JPN) Jabatan Perancang Bandar dan Desa Selangor Jabatan Perancang Bandar dan Desa Semenanjung Malaysia Jabatan Parit dan Saliran, Sarawak Jabatan Perkhidmatan Kebajikan Am Sabah Jabatan Perkhidmatan Awam Jabatan Pembangunan Koperasi Jabatan Ukur dan Pemetaan Kementerian Kerajaan Tempatan dan Perumahan Kementerian Pembagunan Luar Bandar dan Kemajuan Tanah Kumpulan Wang Simpanan Pekerja (KWSP) Labuan Corporation Lembaga Perkhidmatan Kewangan Luar Pesisir Sabah Lembaga Air Sibu Lembaga Air Kawasan Utara, Sarawak Lembaga Air Kuching Majlis Perbandaran Kuching Selatan Majlis Adat Istiadat Negeri Sarawak Majlis Perbandaran Kuching, Miri Majlis Perbandaran Kluang Majlis Daerah Luar Bandar Sibu Majlis Daerah Mersing Majlis Daerah Simpang Renggam Majlis Daerah Kulai Majlis Daerah Kulai Ministry of Enviroment, Sarawak Perbadanan Kemajuan Perusahaan Kayu Sarawak (PUSAKA) Pertubuhan Keselamatan Sosial Malaysia (PERKESO) Sarawak Tourism Board Sabah Parks SIRIM Berhad UDA Holdings Berhad (UDA) UDAPAC Yayasan Pahang Malaysian Biotechnology Corporation Page 16 of 24 List of Clients Certified to ISO 9001:2000 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. AAR QS Consultancy AMD Associates Amer & Associates Appraisal (Malaysia) Sdn Bhd AT Associates Azmi & Co Sdn Bhd Basar & Harun CCO & Associates CIC-QS Services Sdn Bhd Colliers Jordan Lee & Jaafar CPK Nizaruddin Jurukur Bahan Sdn Bhd Design Cost Consultant Fawziah & Tan Associates Gabungan Jurukur Bahan Hashim dan Lim Sdn Bhd Henry Butcher Malaysia JBB Consultant Sdn Bhd Jones Lang Wootan Jurukur Bahan FPS Sdn Bhd Jurukur Bahan Perdana Jurukur Bahan Majubina Jurukur Kosrancang Sdn Bhd JUB Padu KAS Jurukur Bahan Sdn Bhd KGV Lambert Smith Hampton Khong & Jaafar Sdn Bhd Kristal Padu Konsult KSK Associates Sdn Bhd Kuantikos Perunding Sdn Bhd Kuantibina Sdn Bhd Kumpulan Sepakat Konsult L.S.F Technology MF Associates Ng Kai Seng & Associates NHF Consult Northcroft Lim Perunding Sdn Bhd Malaysian Biotechnology Corporation Pakatan International Md Ishak & Rakan-Rakan Sdn Bhd Pakatan Property Consultancy (PPC International Sdn Bhd) Pakatan Ukur Bahan Sdn Bhd Perunding C & T Perunding DMA Sdn Bhd Perunding Jati Perunding Kos Putra Sdn Bhd Perunding Kos T & K Sdn Bhd Page 17 of 24 46. 47. 48. 49. 50. 51. 52. 53. 54. 55. 56. 57. 58. 59. Perunding Kos Teknik Pesaka Nuri Perunding Primakos Sdn Bhd Perunding SL Perunding Unikon Q & C Jurukur Perunding QS Focus Sdn Bhd Rahim & Co Chartered Surveyor Raine & Horne (Kuala Lumpur) Raine & Horne (Penang) W & K Perunding Ukur Bahan YSCA Consultancy Sdn Bhd Zainal Rakan-Rakan Zakaria –Lee & Partners Sdn Bhd List of Clients Certified to MS ISO 9001: 2008 Quality Management System Standard 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Jurukur Majubina Design Cost Consultant Jurukur Jasa Jaya CKP Nizaruddin Jurukur Bahan Offshore Industries Northcroft Lim Perunding Econcos Consultant Sibu Waterboard PUSAKA Jurukur Esa Biotech Corporation Malaysia MF Associates Raine & Horne (Kuala Lumpur) 1. 2. 3. Work In Progress EQ Engineering Koperasi PUSAKA Perbadanan Perumahan 1Malaysia (PR1MA) List of Clients Certified to ISO IEC Guide 25 Standard 1. 2. 3. Carlo Gavazzi (M) Sdn Bhd Kumpulan Ikram Petronas Research & Scientific Services Sdn Bhd List of Clients Certified to QS 9000 Requirements 1. 2. 3. 4. AMP Connectors (M) Sdn Bhd Automotive Industries Sdn Bhd SJM FLEX Earntrade Page 18 of 24 List of Clients Certified to Integrated Management System (QMS, EMS, OHSAS) 1. 2. 3. HENKEL Malaysia(formely known as Dexter) Sarawak Tourism Board Sumikei List of Clients Certified to ISO/IEC 17025 Standards 1. 2. Ministry of Health (Government Hospital Pathology & Labotories) Fumakila (M) Sdn Bhd List of Client Certified to ISO/TS 16949 Standards 1. HENKEL Malaysia MANDATORY List of Clients for Anti Money Laundering Act (AMLA) 5 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. Affin Bank Berhad AIG General Insurance (Malaysia) Berhad Alliance BANK Malaysia Berhad ASEAN Bankers Asian Finance BANK Bank Muamalat Malaysia Berhad Bank Kerjasama Rakayat Malaysia Berhad Bank Simpanan Nasional Great Eastern Life Assurance (Malaysia) Berhad HSBC Bank Malaysia Berhad Koperasi Tentera MIDF Amanah Asset Management Berhad MIDF Berhad MIDF SISMA Securities Sdn Bhd OCBC Bank SME Bank Takaful Ikhlas Sdn Bhd Takaful Malaysia Valuecap Sdn Bhd SKILLS Advanced Project Management 1. Telekom Research and Development Sdn Bhd Coaching Skills Program 1. Bank Kerjasama Rakyat Malaysia Berhad Page 19 of 24 Effective Performance Feedback 1. Multimedia Development Corporation Sdn Bhd English Program 1. Secondary Schools of Aceh, Indonesia Failure Mode and Effect Analysis Training 1. Institut Penyelidikan Teknologi Nuklear Malaysia (MINT) Interpersonal Skills 1. Multimedia Development Corporation Sdn Bhd Mind Mapping 1. Petronas Carigali Passion for Quality 1. Export - Import Bank of Malaysia Berhad Problem Solving Techniques 1. Selangor Dredging Bhd Process Improvement Techniques 1. 2. UITM Selangor Dredging Bhd Process Measurement & Analysis 1. Selangor Dredging Bhd Presentation Skills 1. 2. 3. Great Eastern Telekom Malaysia Berhad Multimedia Development Corporation Sdn Bhd Staffing 1. Multimedia Development Corporation Sdn Bhd Strategic Planning Session 1. SPANCO Sdn Bhd Page 20 of 24 Team building 1. Multimedia Development Corporation Sdn Bhd Thinking on Your Feet 1. Petronas Carigali Train the Trainer 1. 2. GAMUDA GIOD Group Technology, CIMB Group PRINCE2 Project Management Methodology 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12 13 14 15 DEFTECH Invest KL Air Asia N2N MEPS CIDB FELDA Prodata DRB-HICOM TIMES Engineering Bhd SAPURA KENCANA MAMPU Kementerian Kemajuan Luar Bandar Dan Wilayah Muzium Negara Lembaga Hasil Dalam Negeri TEEM Universiti Kebangsaan Malaysia Page 21 of 24 COMPANY MILESTONES 1993 Appointed to prepare all the Local Councils in the state of Sarawak for the ISO 9002: 1987 certification (20th May) Became Company Member with Institute of Quality Malaysia (IQM) 1995 (5 July) Environmental Technology Member of the Regional Institute of Environmental Technology 1997 The 1st Malaysian training provider for ISO 9000:1994 Lead Auditor Training Course approved under Malaysia Register of Certificated Auditors (MRCA) Appointed by Plexus to provide QS 9000 training programs. (1st January) Introduced ASQ's (American Society for Quality) Certified Quality Manager program in Malaysia 2001 Conducted the first Training Led Consultancy (TLC) approach in Malaysia for the Institution of Surveyors Malaysia (ISM) for developing and implementing ISO 9001: 2000 for ten (10) Valuation firms. Successfully implemented the 1st Integrated Management (ISO 9001:2000, EMS 14001:1996 & OHSAS 18001: 1999) System for a client in Malaysia 2005 Successfully provided training and consultancy services for the 1st Project Management organization to be rated at ML3 for CMMI (20th March) The 1st Malaysian organization to be appointed as a SEI Partner by Software Engineering Institute, Carneige Mellon University. 2006 Successfully trained a Malaysian to become the 1st SEI Authorized Lead Appraisal & SEI Authorized instructor. Conducted the 1st SCAMPI Class A Appraisal for a SME in Malaysia. 2002 Appointed by MAMPU to provide training and consultancy services for ISO 9001:2000 standard for government agencies. 2007 Successfully took the 1st Malaysian company to People-CMM Maturity Level 2. 2003 Appointed to prepare all the Local Councils in the state of Sarawak for the ISO 9001: 2000 certification Successfully conducted 16 SME SCAMPI Class A Appraisal for more than 16 local SME’s and software companies. Certified center to provide Certificate in Quality Assurance Management by University of Manitoba 2004 Successfully provided training and consultancy services for the 1st software organization to be rated at ML3 for SW - CMM Trained a 2nd Malaysian to become the SEI Authorized Lead Appraiser 1995-1999 2000-2004 2005-2009 (7th June) The 1st Malaysian training and consultancy organisation to be certified to ISO 9001:1994. 1998 Became Certified Consultants with MRCA 1990-1994 2000 (16 December) The 1st organisation to be certified to ISO 9001:2000 standard in Malaysia 2010 Successfully trained 5 personnel to become PRINCE2 Practitioner 2011 Successfully appraised more than 100 organization worldwide to various Maturity Levels of the various CMMI Models (16h February) Appointed by APMG International as an Authorized Training Organization (ATO) to conduct PRINCE2 training and certification Successfully trained 4 Malaysians to become PRINCE2 Approved Trainers 2013 Successfully appraised more than 150 organization worldwide to various Maturity Levels of the various CMMI Models 2014 (1st April) Appointed by Project Management Institute (PMI) as its Registered Education Provider (REP) to conduct the preparation class for PMP Exam 2010-Current This page intentionally left blank. TAKE YOUR PEOPLE AND PROCESSES TO THE NEXT LEVEL Page 24 of 24