KKS Trolak Grouping

Transcription

KKS Trolak Grouping
FELDA GLOBAL VENTURES
PLANTATIONS (MALAYSIA) SDN BHD
RSPO Membership No: 1-0013-04-000-00
PLANTATION MANAGEMENT UNIT
KKS Trolak Grouping
Sungkai, Perak, Malaysia
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Page 2 of 68
MAIN ASSESSMENT
ON RSPO CERTIFICATION
PUBLIC SUMMARY REPORT
FELDA GLOBAL VENTURES
PLANTATIONS (MALAYSIA) SDN BHD
(358158-V)
RSPO Membership No: 1-0013-04-000-00
PLANTATION MANAGEMENT UNIT
KKS Trolak Grouping
Sungkai, Perak, Malaysia
Certificate No:
Issued date:
Expiry date:
RSPO 929988
20 December 2014
19 December 2019
Assessment Type
Main Assessment
Annual Surveillance Assessment (ASA-01)
Annual Surveillance Assessment (ASA-02)
Annual Surveillance Assessment (ASA-03)
Annual Surveillance Assessment (ASA-04)
Re-Certification
Assessment Dates
09 - 12 September 2014
Intertek Certification International Sdn Bhd
(formerly known as Moody International Certification (Malaysia) Sdn Bhd)
6-L12-01, Level 12, Tower 2, Menara PGRM No. 6 & 8 Jalan Pudu Ulu, Cheras, 56100 Kuala Lumpur, Malaysia.
Tel: +00 (603) 9283 9881 Fax: +00 (603) 9284 8187 Email: ia.mysbaenquiry@intertek.com
Website: www.intertek.com
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Page 3 of 68
TABLE OF CONTENTS
Section
Content
Page No
1.0
SCOPE OF ASSESSMENT
4
1.1
Introduction
4
1.2
Location (address, GPS and map) mill, estates and hectarage
4
1.3
Description of supply base (fruit sources)
5
1.4
Summary of plantings and cycle
5
1.5
Summary of Land Use – Conservation and HCV Areas
6
1.6
Other certifications held and Use of RSPO Trademarks
6
1.7
Organizational information/contact person
6
1.8
Tonnages Verified for Certification
7
1.9
Time Bound Plan for Other Plantation Management Units and Requirements
for Partial Certification
8
1.10
Abbreviations Used
9
2.0
ASSESSMENT PROCESS
10
2.1
Assessment Methodology, Plan & Site Visits
10
2.2
Date of next scheduled visit
10
2.3
Qualifications of the Lead Assessor and Assessment Team
10
2.4
Certification Body
10
2.5
Process of Stakeholder consultation
3.0
ASSESSMENT FINDINGS
3.1
Summary of findings
13-45
3.2
Status of Identified Noncompliance and Corrective Actions, Observations and
Identified Positive Elements
45-52
3.3
Summary of Feedback Received from Stakeholders and Findings
52-54
4.0
ASSESSMENT CONCLUSION AND RECOMMENDATION
55
4.1
Acknowledgement of Internal Responsibility and Confirmation of Assessment Findings
55
4.2
RSPO Certification Details for PMU
56
Appendix A
Qualifications of the Lead Assessor and Assessment Team
57
Appendix B
Assessment Plan
58-59
Appendix C
Maps of location – Mill, Estates, Conservation and HCV areas
60-64
Appendix D
Photographs of Assessment findings at PMU
65-67
Appendix E
Time Bound Plan for Other Plantation Management Units
11-12
13
APPENDICES
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
68
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
1.0
Page 4 of 68
SCOPE OF ASSESSMENT
1.1 Introduction
This Main Assessment was conducted on the Plantation Management Unit (PMU) - KKS Trolak Grouping of Felda
Global Ventures Plantations (Malaysia) Sdn Bhd (hereafter abbreviated as FGVPM), from 9 -12 September 2014,
to assess if the organization’s operations of the mill and its supply bases were in compliance against the RSPO
Principles and Criteria (April 2013), Malaysian National Interpretation (November 2010) and the RSPO Supply
Chain Certification Standard (November 2011) for Palm Oil Mill. This assessment also includes a review of the
changes made by the PMU to comply with the requirements of the ratified new RSPO Principles and Criteria
(effective 25 April 2013). It was found that the PMU is aware of the new RSPO Principles and Criteria and the
transition period for compliance but has not yet make the necessary changes required.
The plantation management unit (PMU) or management unit is equivalent to a certification unit as defined in the
RSPO Certification Systems Document. Each PMU consists of one mill and its supply bases which are made up of
estates owned/managed by FGVPM
1.2 Location (address, GPS and map) of palm oil mill and estates
KKS Trolak Grouping consists of one (1) palm oil mill, namely Trolak Mill and 5 estates as indicated in Table 1
below, which includes the addresses and GPS locations of the mill and estates. The location maps are provided in
Appendix C.
All the 5 estates under this PMU grouping are owned by organized smallholders (Scheme Smallholders) under the
Felda Settlers’ Scheme. The total number of organized individual smallholders in this PMU is 2,402. The
smallholders are under the scheme management of Felda or Felda Teknoplant Sdn Bhd (FTPSB) as indicated in
Table 1 below.
In this PMU, the smallholders may be categorized as FELDA Smallholders or FTP Smallholders. The FELDA
Smallholders are those smallholders who choose to manage their own planted area within the FELDA Settlers’
Scheme. The FTP Smallholders are those smallholders who applied for their planted area to be managed by
Felda Technoplant Sdn. Bhd. (FTP). Sampling of the estates has covered both the FELDA and FTP Smallholders
as indicated in Table 9 (section 2.1).
Table 1: Address of Palm Oil Mill, Estates and GPS Location
Name
Address
GPS Reference
Latitude
Longitude
KKS Trolak (POM)
(Capacity: 30 MT/hr)
Kilang Sawit Trolak, Pejabat Pos Sungkai, 35600
Sungkai, Perak Darul Ridzuan, Malaysia
1. FELDA/FTP Trolak
Utara estate
Felda Trolak Utara, 35600 Sungkai, Perak Darul
Ridzuan, Malaysia
2. FELDA/FTP Trolak
Selatan estate
Felda Trolak Selatan,35600 Sungkai, Perak Darul
Ridzuan, Malaysia
3. FELDA Trolak Timur
estate
Felda Trolak Timur, 35700 Trolak, Perak Darul
Ridzuan, Malaysia
3°56'21.00"N
101°24'40.00"E
4. FELDA Sg. Klah estate
Felda Sg. Klah, 35600 Sungkai, Perak Darul
Ridzuan, Malaysia
3°59'11.00"N
101°22'07.00"E
5. FELDA Sg. Behrang
estate
Felda Sg. Behrang, 35820 Slim River, Perak Darul
Ridzuan, Malaysia
3°46'48.00"N
101°27'20.00"E
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
101°21'02.82"E
3°56'16.74"N
3°57'10.00"N
3°55'05.00"N
101°21'40.00"E
101°22'50.00"E
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
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1.3 Description of supply base (fruit sources)
The supply base, i.e. FFB sources to the POM at KKS Trolak Grouping PMU are from the abovementioned 5
estates which are owned by organized smallholders under the FELDA Scheme.
There were other Outside Crop Producers (OCPs) which also supplied FFB to the POM. The FFB from the OCP
are considered as non-certified FFB in the overall assessment on Trolak Grouping PMU (see section 1.8, Table 5).
Details of the planted hectarage for the FFB supply for Trolak Grouping are as shown in Table 2 below.
Table 2: Estate Area Summary
Area Summary (ha)
– 2014
Estate
Certified Area
Planted Area
FELDA/FTP Trolak Utara estate
2,318.02
1,925.59
FELDA/FTP Trolak Selatan estate
2,946.49
2,424.48
FELDA Trolak Timur estate
2,581.95
2,078.43
FELDA Sg. Klah estate
1,519.67
1,088.83
FELDA Sg. Behrang estate
2,053.50
2,013.53
11,419.63
9,530.86
Total
Notes:
1.
This Assessment has covered the overall land use for oil palm plantation areas, and the identified
Conservation areas including HCV areas (if any) marked out at the estates.
2.
The estates sampled for this Assessment have been selected based on their potential risks on social,
environmental and biodiversity issues such as their proximity to forest reserves, hill sides, riparian zones and
high conservation value areas.
1.4 Summary of plantings and cycle
The 5 estates been developed since 1983 onwards, and 4 of the estates are already in the 2
since 2008. The age profile is as shown in Table 3.
nd
cycle of planting
Table 3: Age Profile of Planted Oil Palm (Year: 2014)
Year of Planting
Cycle of
Planting
FELDA/FTP Trolak
Utara estate
1983 - 1984
2008 - 2010
1
nd
2
FELDA/FTP Trolak
Selatan estate
1984 - 1986
2009 - 2011
1
nd
2
FELDA Trolak Timur
estate
1983 - 1986
2009 - 2011
1
nd
2
FELDA Sg. Klah estate
1986 -1988
1
Estate Name
FELDA Sg. Behrang
estate
1984 - 1986
2009 - 2011
Mature OP (ha)
–
Above 3 years
Immature OP (ha) – 3
years & below
st
1,925.59
0
2,339.58
84.90
1,717.01
361.42
1,088.83
0
1,591.13
422.40
8,662.14
868.72
st
st
st
st
1
nd
2
Total
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
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Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
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1.5 Summary of Land Use - Conservation and HCV Areas
The summary of Conservation and HCV Areas as identified in KKS Trolak Grouping during this Assessment in
2014 is as shown in Table 4 below:
Table 4: Conservation and HCV Areas
#
Statement of Land Use (Ha)
1
Planted Area (ha) – Oil Palm
2
-
Mature
-
Immature
868.72
comprising buffer zones along small streams, hilly areas, swampy and unplantable
areas
79
HCV Area (ha)
-
1.6
8,662.14
Conservation Area (ha)
-
3
Hectarage Ha
comprising buffer zones near forest reserves, water catchments, burial & religious sites
0
Other certifications held and Use of RSPO Trademarks
The POM, i.e. KKS Trolak (registered under Felda Palm Industries Sdn Bhd) was certified to ISO 9001:2008, ISO
14001:2004 and OHSAS 18001:2007 since 2007 with valid certifications maintained.
The RSPO’s trademarks and logo are not being used by the PMU audited. Instructions for use were provided and
acknowledged by the PMU through a signed Memorandum of commitment agreeing to adhere to the latest “RSPO
Rules on Communications & Claims”.
1.7 Organizational information / Contact Person
Name: Norazam Abdul Hameed
Designation: General Manager, Sustainability and Quality Management (PSQM) Department
Full Address: Plantation Sustainability and Quality Management (PSQM) Department,
Felda Global Ventures Plantations (Malaysia) Sdn Bhd,
Tingkat 8, Balai Felda, Jalan Gurney Satu, 54000 Kuala Lumpur, Malaysia.
Tel: 03-26005348 ext 5348 or 03-26005349 ext 5349
Fax: 03-26987816
Email: norazam.ah@feldaglobal.com
Name: Anthonius Sani
Designation: Sustainability Manager,
Plantation Sustainability and Quality Management (PSQM) Department
Full Address: Plantation Sustainability and Quality Management (PSQM) Department,
Felda Global Ventures Plantations Malaysia Sdn Bhd,
rd
3 Floor, Balai Felda, Jalan Gurney Satu, 54000 Kuala Lumpur, Malaysia.
Tel: 03-26005348 ext 5348 or 03-26005349 ext 5349
Fax: 03-26987816
Email: anthonius.sani@feldaglobal.com
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
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Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
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1.8 Tonnages Verified for Certification
The breakdown of all the suppliers and their tonnages of FFB supplied to the POM at KKS Trolak Grouping
based on the reporting period for Jan – Dec 2013 are as follows:
Table 5: Tonnages Verified for Certification (Jan - Dec 2013)
#
Estate /Supplier
FFB Received (MT)
Main Receiving Mill
Certified By
1
FELDA Trolak Utara estate
37,551.28
KKS Trolak (POM)
Intertek
2
FELDA Trolak Selatan estate
43,627.61
KKS Trolak (POM)
Intertek
3
FELDA Trolak Timur estate
19,112.18
KKS Trolak (POM)
Intertek
4
FELDA Sg. Klah estate
11,968.70
KKS Trolak (POM)
Intertek
5
FELDA Sg. Behrang estate
1,097.60
KKS Trolak (POM)
Intertek
2,787.36
KKS Besout
Uncertified
Sub-total Certifiable
113,357.37
Other Felda estates
6
FGVPM Besout 7 (uncertified)
External / Outside Crop
7
Individual Dealers
(5 nos-uncertified)
41,454.54
Various
Uncertified
8
Individual Outgrowers
(15 nos-uncertified)
11,930.39
Various
Uncertified
169,530.66
Grand total
Total annual volumes / tonnages of FFB supplied from the supply base to KKS Trolak Grouping POM during the
previous period, current assessment period and projected period are as follows:
Table 6: Comparison of Processed Tonnages
Estate / Supplier
KKS Trolak grouping
(certifiable)
Other FELDA estates
(uncertified)
External / OCP
(uncertified)
Total
FFB Processed in
Jan – Dec 2013
- Actual
FFB Processed in
Jan – Dec 2014
-Actual + Projected
FFB Processed for
Jan – Dec 2015 Projected
MT
%
MT
%
MT
%
113,357.37
66.9
115,500
70
112,000
70
2,787.36
1.6
0
0
0
0
53,385.93
31.5
49,500
30
48,000
30
169,530.66
100
165,000
100
160,000
100
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Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
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Table 7: Comparison of Overall Tonnages (Certified + Uncertified)
POM
Total FFB Processed (MT)
– certified + uncertified
FY Jan – Dec 2013
- Actual
FY Jan – Dec 2014
- Actual + Projected
FY Jan – Dec 2015
- Projected
169,530.66
165,000
160,000
Total CPO Production (MT)
– certified + uncertified
34,499.49
OER:
20.35%
34,320
OER:
20.80%
33,280
OER:
20.80%
Total PK Production (MT)
- certified + uncertified
10,544.81
KER:
6.22%
9,735
KER:
5.90%
9,440
KER:
5.90%
SCCS Model for POM
MB
MB
MB
The annual certifiable tonnages of CPO and PK production as based upon the above data are derived and verified
as follows:
Table 8: Comparison of Certified Tonnages Only
FY Jan – Dec 2013
- Actual
FY Jan – Dec 2014
- Actual + Projected
FY Jan – Dec 2015
- Projected
Total certifiable FFB
Processed (MT)
113,357.37
115,500
112,000
Total certifiable CPO
Production (MT)
23,068.22
24,024
23,296
Total certifiable PK
Production (MT)
7,050.83
6,815
6,608
MB
MB
MB
POM
SCCS Model for POM
Note: Currently, the POM has established and maintained procedures for the book keeping and monitoring
requirements for the CPO at the mill and was verified to be adopting the ‘Mass Balance – MB’ model in
accordance with the RSPO Supply Chain Certification Standard (SCCS) requirements. Verified activities and
checked items for the SCCS of the POM are reported in section 3.1.1.
1.9
Time Bound Plan for Other Plantation Management Units and Requirements for Partial Certification
FGVPM Group operates 70 palm oil mills and 416 oil palm estates and schemes throughout Malaysia. The
organization is a member of RSPO since 2004 and has been taking an active role in the RSPO certification.
Currently, a significant number of its Certification Units is undergoing the RSPO certifying process in accordance
with its time bound plan to achieve RSPO certification for all its plantation certification units by 2016.
Based on the due diligence conducted on FGVPM there were no significant land conflicts, no replacement of
primary forest or any area containing HCVs since Nov 2005, no labour disputes that are not being resolved through
an agreed process, no evidence of non-compliance with law in any of the non-certified holdings.
FGVPM Group had declared that there was no new planting and new acquisition of plantation lands and the
progress of the said activities are ongoing. These have been reviewed and updated in the Time Bound Plan as
submitted by FGVPM.
Details of the status of the Time Bound Plan as submitted by FGVPM are in Appendix E.
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
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Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
1.10
Page 9 of 68
Abbreviations Used
CB
Certification Body
ISCC
International Sustainability & Carbon Certification
CHRA
Chemical Health & Risk Assessment
IUCN
International Union for Conservation of Nature
CPO
Crude Palm Oil
KER
Kernel Extraction Rate
CSDS
Chemical Safety Data Sheets
LTA
Lost Time Accidents
CSPO
Certified Sustainable Palm Oil
MSDS
Material Safety Data Sheets
CSPK
Certified Sustainable Palm Kernel
MTCS
Malaysia Timber Certification Scheme
EFB
Empty Fruit Bunch
NCR
Non-Conformance Report
EHS
Environmental Health & Safety
NGO
Non-Government Organization
EIA
Environmental Impact Assessment
OER
Oil Extraction Rate
ETP
Effluent Treatment Plant
OHS
Occupational Health & Safety
FASSB
Felda Agricultural Service Sdn Bhd
PEFC
Programme for the Endorsement of Forest Certification
FELDA
Federal Land Development Authority
PK
Palm Kernel
FFB
Fresh Fruit Bunch
PMU
Plantation Management Unit
FGVPM
Felda Global Ventures Plantations (Malaysia)
Sdn Bhd
POM
Palm Oil Mill
FTPSB
Felda Technoplant Sdn Bhd
POME
Palm Oil Mill Effluent
GAP
Good Agriculture Practice
PPE
Personal Protective Equipment
HCV
High Conservation Values
SCCS
Supply Chain Certification Standard
Intertek
Intertek Certification International Sdn Bhd
SOP
Standard Operating Procedure
IPM
Integrated Pest Management
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
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Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
2.0
ASSESSMENT PROCESS
2.1
Assessment Methodology, Plan and Site Visits
Page 10 of 68
Since 17 July 2014, Intertek has initiated public communications and notifications and invited the relevant
stakeholders before the assessment to provide feedback and comments on their concern (if any) on KKS Trolak
Grouping regarding the environmental, biodiversity, community development and other relevant issues.
From 9-12 September 2014, the Assessment team of Intertek conducted the Main Assessment in which in which 3
out of the 5 estates of KKS Trolak Grouping, namely FELDA/FTP Trolak Utara, FELDA/FTP Trolak Selatan and
FELDA Trolak Timur estates as well as the Trolak Palm Oil Mill were assessed for compliance against the RSPO
requirements. The number of estates sampled was based on a minimum sample of 0.8√y where y is the number of
management sub-units and the selection was made based on their potential risks on social, environmental and
biodiversity issues such as their proximity to forest reserves, hill sides, riparian zones and high conservation value
areas.
Since the PMU consists of FELDA Smallholders and FTP managed Smallholders, a second level of sampling of
smallholders was carried out for assessment as shown in the Table 9 below in addition to the first level of sampling
for the estates. The assessment carried out included a combination of field inspections and interviews of the
sampled FELDA and FTP Smallholders.
Table 9: Sampling Plan of Estates and Smallholders
st
1 Level of
FELDA/FTP
FELDA/FTP
FELDA Trolak
FELDA Sg. Klah
FELDA Sg.
sampling of
Trolak Utara
Trolak Selatan
Timur
Behrang
estates
Sample size
√
√
√
nd
2 Level of
No. of
No. of
No. of
No. of No. of
No. of No. of
No. of
No. of
No. of
sampling of
FTPS
FS
FTPS
FS
FTPS
FS
FTPS
FS
FTPS
FS
estates
227
253
240
362
0
475
0
369
0
476
Sample size
12
13
13
15
0
18
Legend: FTPS = FTP Smallholders (managed by FTP)
FS = FELDA Smallholders (smallholders managing their own plots within the FELDA Settlers’ Scheme)
Note: Total no. of Smallholders in the PMU is 2,402.
During the on-site assessment, relevant documents and records, including Standard Operating Procedures (SOP),
management plans, hectarage development, FFB, CPO and PK production, oil palm age profile, operational
controls and measures, operational data and records, training records, etc. were reviewed and verified for
compliance. The Assessment team using the process approach auditing technique covered the palm oil mill and
estate operations, agricultural practices, pest management, pesticide and fertilizer application, occupational health
and safety, social accountability, environment and other requirements. Stakeholders’ interviews were conducted
during the assessment and feedback obtained as part of information and evidence gathering. (See section 2.5
Process of stakeholder consultation).
KKS Trolak Grouping POM was also assessed against the requirements for the Mass Balance Module as specified
in RSPO Supply Chain Certification Standard for CPO mill. This part of the assessment covered the verification of
implementation of documented procedures and availability of records to demonstrate compliance against all the
elements for Segregation requirements. These include documented procedure, purchasing and goods in, record
keeping, sales and goods out, processing, monitoring and traceability of the CSPO and CSPK quantities, training
for staff and claims.
After completion of the on-site field assessment, Intertek also performed the evaluation of conformity against the
RSPO Certification System requirements for CB. The assessment report, findings and associated documents were
evaluated through an independent review by the Intertek Internal Technical Reviewer/Panel which was
subsequently validated by an External Peer Reviewer prior to the certification decision and approval of this
report/certification by Intertek.
The details of the Assessment Plan (actual on-site) are provided in Appendix B.
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
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Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
2.2
Page 11 of 68
Date of next scheduled visit
The next scheduled visit will be the Surveillance Assessment which will be carried out within a 12-month period
after the certification decision and approval of this report/certification.
2.3
Qualifications of the Lead Assessor and Assessment Team
Competency details of the Lead Assessor and Assessment Team are given in Appendix A.
2.4
Certification Body
Intertek Certification International Sdn Bhd [formerly known as Moody International Certification (Malaysia) Sdn
Bhd] is part of the Intertek Group, which is a worldwide technical services organization dedicated to reducing
clients' risks by providing technical inspection services, management system certification in quality, environmental,
occupational safety & health and product certification, RSPO SCC, ISCC, Marine Sustainability Chain-of-Custody,
MTCS and PEFC Chain-of Custody certification in applicable industry sectors including the agricultural and forestry
sectors. Intertek operates globally providing clients with a wide-ranging technical inspection expertise and access
to thousands of skilled specialists worldwide. Intertek Group’s certification business is ranked in the top 10
worldwide, and is available globally offering certification across a wide range of industries.
2.5
Process of stakeholder consultation
Stakeholder consultations began with notification of the upcoming assessment through the websites of RSPO,
PGVPM and Intertek. E-mails, facsimiles and letters of the same were sent to applicable stakeholders including
government agencies, NGOs and local communities. Telephone enquiries were made prior to the actual
assessment and stakeholder’s response and feedback received were followed up accordingly.
During the assessment, stakeholders were interviewed and their feedbacks were recorded. Among the
stakeholders consulted were workers, trade union leaders, women representatives; local community leaders,
representatives of government departments / agencies and NGOs; external FFB suppliers, fertilizer suppliers and
contractors.
Details on stakeholders’ feedback, PMU response and Intertek verification / comments are provided in section 3.3.
Among the list of key stakeholders consulted was the following:
Government Agencies (by emails)
1. Department of Environment
2. Department of Forestry Peninsular Malaysia
3. Department of Immigration
4. Department of Irrigation & Drainage
5. Department of Labour
6. Department of Lands And Mines
7. Department of Occupational Safety & Health
8. Department of Orang Asli Affairs
9. Department of Wildlife & National Parks
10. Department of Environment (Johor)
11. Department of Forestry (Pahang)
12. Department of Immigration (Pahang)
13. Department of Irrigation & Drainage (Pahang)
14. Department of Labour (Pahang)
15. Department of Occupational Safety & Health (Pahang)
16. Department of Wildlife & National Parks (Pahang)
17. Land and Mines Office (Pahang)
18. Pejabat Buruh (Pahang)
19. Pertubuhan Keselamatan Sosial (SOCSO)
Statutory Bodies (by emails)
20. Malaysian Palm Oil Board (MPOB) - Central Region
21. Malaysian Palm Oil Board (MPOB) - Eastern Region
22. Malaysian Palm Oil Board (MPOB) - Northern Region
23. Malaysian Palm Oil Board (MPOB) - Sabah Region
24. Malaysian Palm Oil Board (MPOB) - Sarawak Region
25. Malaysian Palm Oil Board (MPOB) - Southern Region
26. Malaysia Palm Oil Association (MPOA)
27. Malaysia Palm Oil Association Kuala Lumpur (MPOA)
28. Malaysia Palm Oil Association Sabah (MPOA)
NGOs (by emails)
29. All Women’s Action Society (AWAM)
30. BCSDM - Business Council for Sustainable
Development in Malaysia
31. Borneo Child Aid Society (Humana)
32. Borneo Resources Institute Malaysia (BRIMAS)
58. Malaysian Nature Society Sabah
59. Malaysian Nature Society Terengganu
60. Malaysian Plant Protection Society (MAPPS)
61. Mountaineering and Outdoor Pursuits Association of Negeri
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33. Borneo Rhino Alliance (BORA)
34. Center for Orang Asli Concerns COAC
35. Centre for Environment, Technology and
Development, Malaysia - CETDEM
36. Consumers Association Of Penang - CAP
37. EcoKnights
38. Environmental Management and Research
Association of Malaysia (ENSEARCH)
39. Environmental Protection Society Malaysia (EPSM)
40. Friends of the Earth, Malaysia
41. Future in Our Hands Society, Malaysia
42. Global Environment Centre
43. Institute of Foresters, Malaysia (IRIM)
44. JUST - International Movement for a Just World
45. Malaysian CropLife & Public Health Association
(MCPA)
46. Malaysian Environmental NGOs - MENGO
47. Malaysian National Animal Welfare Foundation MNAWF
48. Malaysian Nature Society (MNS) Kuala Lumpur
49. Malaysian Nature Society Johor
50. Malaysian Nature Society Kedah
51. Malaysian Nature Society Kelantan
52. Malaysian Nature Society Kuching
53. Malaysian Nature Society Melaka/Negeri Sembilan
54. Malaysian Nature Society Miri
55. Malaysian Nature Society Pahang
56. Malaysian Nature Society Perak
57. Malaysian Nature Society Pulau Pinang
Local community (On-site interviews)
Gender representatives
Workers representatives
Page 12 of 68
Sembilan
62. National Council of Welfare & Social Development Malaysia –
NCWSDM
63. National Union of Plantation Workers (NUPW)
64. Partners of Community Organisations (PACOS)
65. Penang Institute previously known as Socio-Economic &
Environmental Research Institute (SERI)
66. Pesticide Action Network Asia and the Pacific (PAN AP)
67. Proforest - South East Asia Regional Office
68. R.E.A.C.H. - Regional Environmental Awareness Cameron
Highlands
69. Sabah Wetlands Conservation Society (SWCS)
70. SEPA - Sabah Environmental Protection Association
71. SUARAM - Suara Rakyat Malaysia
72. SUHAKAM - National Human Rights Society - Persatuan
Kebangsaan Hak Asasi Manusia
73. Sustainable Development Network Malaysia (SUSDEN)
74. Tenaganita Sdn Bhd
75. The Malaysian Forum of Environmental Journalist (MFEJ)
76. TRAFFIC - the wildlife trade monitoring network
77. Transparency International - Malaysian Chapter
78. Treat Every Environment Special Sdn Bhd. (TrEES)
79. UNION – AMESU
80. United Nations Development Programme - UNDP Malaysia
81. Water Watch Penang (WWP)
82. Wetlands International (Malaysia)
83. Wild Asia Sdn Bhd
84. World Wide Fund for Nature (WWF) Malaysia
85. World Wide Fund of Nature (WWF) Sabah
Suppliers / Contractors
Village Heads / Representatives
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3.0
ASSESSMENT FINDINGS
3.1
Summary of findings
Page 13 of 68
Principle 1: Commitment to transparency
Criterion 1.1
Growers and millers provide adequate information to relevant stakeholders on environmental, social and legal
issues relevant to RSPO Criteria, in appropriate languages and forms to allow for effective participation in decision
making.
Indicators
Findings and Objective Evidence
Compliance
1.1.1 There shall be evidence
that growers and millers provide
adequate information on
(environmental, social and/or
legal) issues relevant to RSPO
Criteria to relevant stakeholders
for effective participation in
decision making.
The PMU has established and implemented a documented
procedure ML-1A/L2-PR3 (0) dated Mar 2012 for providing
adequate information on environmental, social and legal issues
relevant to RSPO Criteria to relevant stakeholders for effective
participation in decision making.
The procedure includes handling responses and requests from
stakeholders. This was evident from following records:
Visits, inspections and correspondence with stakeholders such
as DOSH (JKKP), DOE (JAS), BOMBA, MPOB and Energy
Commission (“Suruhanjaya Tenaga”) and requests for
information and documents by external contractors.
Date of public notification of the main assessment of the PMU
was made on 17 Jul 2014.
No request for information from stakeholders for this PMU.
Complied
The PMU maintained an updated list (ML-1A/L4-F31 (0)) of
internal stakeholders, external stakeholders, government
departments/ agencies, consultants, contractors, suppliers,
transporters.
A Stakeholders’ Consultation with external stakeholders for the
PMU was carried out in June 2014. Public notification was
made by the PMU to the stakeholders at least one month prior
to the stakeholders’ consultation.
Survey questionnaire from this stakeholders’ consultation were
properly filed and summary of positive and negative feedback
compiled in the Stakeholders’ Booklet 2014. There was no
negative comment from the stakeholders consultation
conducted.
The POM and estates had also conducted Stakeholders’
Consultation with their internal stakeholders. Summary of the
stakeholders’ feedback compiled from the completed survey
questionnaire and action plans identified for implementation.
The smallholders in the FELDA Settlers’ Scheme have
agreements with FELDA. Up-to-date records of debts and
repayments, charges and fees for smallholders.
Evidence of training in IPM and safe use of agrochemicals for
smallholders. Following documents provided for smallholders:
Complied
Major Compliance
1.1.2 Records of requests for
information and responses shall
be maintained.
Major / Minor - TBF
•
Health and safety plan.
•
Plans and impact assessments relating to
environmental and social impacts
•
Pollution prevention plans.
•
Details of complaints and grievances
•
Negotiation procedures.
•
Procedure for calculating prices, and for grading, FFB
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•
Continuous improvement plan
Meetings between POM, FTP and Felda Scheme smallholders’
representatives on OER, grading and quality of FFB, pricing and
value.
Criterion 1.2
Management documents are publicly available, except where this is prevented by commercial confidentiality or
where disclosure of information would result in negative environmental or social outcomes.
Indicators
Findings and Objective Evidence
Compliance
1.2.1 Publicly available
documents shall include, but are
not necessarily limited to:
The organization’s policies declared that upon request, the
following types of mandatory documents are available to the
public:
Complied
Major Compliance
• Land titles/user rights (Criterion
2.2);
• land titles/user rights,
• occupational health and safety plan,
• plans and impact assessments relating to environment and
social impacts,
• pollution prevention plans,
• details of complaints & grievances,
• negotiation procedures
• continuous improvement plan
• Public summary of certification assessment report.
These publicly available documents include key indicators of
performance like waste management and disposal plans for the
mill and estates.
Continual Improvement Action Plans include targets for waste
reduction and pollution prevention.
Copies of all land titles were available and have been
maintained at the POM and Estates. HQ kept the original
copies. The land titles were verified to be in order during
assessment at the Trolak Utara, Selatan and Timur estates.
FELDA/FTP have put in place the mechanism for the
smallholders to comply with the following:
•
legal ownership of the land,
•
social and environmental requirements,
•
organizational and social activities,
•
documented management plans
• Occupational health and safety
plans (Criterion 4.7);
Occupational Safety and Health Plan 2014 was documented
and implemented. Policy and HIRADC documented for both mill
and estates. OSH Plan include the establishment and
implementation of CHRA Medical surveillance, First Aid training,
PPE training and Fire Drill training.
The POM was certified to OSHAS 18001 with Emergency
Response Plans in place. Safety Committee meetings held
twice a year and briefings done during daily Muster stations.
Complied
• Plans and impact assessments
relating to environmental and
social impacts
Environmental aspect and impact assessment conducted for the
POM and estates and its action plan documented and
implemented.
Social Impact Assessment carried out. Positive and negative
impacts and action plans were documented and implemented.
Complied
Procedure Guidelines ML-1A/L3-GPS (0) for identification of
HCV. HCV Identification Survey conducted on the PMU estates
by Jabatan PSQM of FGVPM with report dated 6 Aug 2014.
Complied
(Criteria 5.1, 6.1, 7.1 and 7.8);
• HCV documentation (Criteria
5.2 and 7.3);
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No significant HCV area found in the PMU, apart from the
boundary of Trolak Utara estate bordering with Bukit Slim Forest
Reserve on the north western side.
Conservation and buffer areas made at the streams/rivers
Sungai Trolak and Sungai Gentong which passes through the
Trolak Timur and Trolak Selatan estates respectively.
Management and Action Plans were documented for HCV /
Conservation areas at the estates with specific actions to be
taken by the Estate Manager / Assistant Manager.
• Pollution prevention and
reduction plans (Criterion 5.6);
Documented pollution prevention and reduction plans include
measures for pollution control such as smoke emissions, POME
/ effluent discharge, pesticides reduction, disposal of Scheduled
wastes (used chemicals, filters, spent lubricant and hydraulic
oils) and domestic wastes disposal, reuse and recycling of
inorganic materials such as scrap paper, plastic and scrap iron.
Complied
• Details of complaints and
grievances (Criterion 6.3);
The PMU has established and implemented a documented
procedure i.e. Manual Lestari [ML-1A/L2-PR4 (0)] dated Mar
2012 for complaints and grievances.
As at to date, the PMU has not received any complaints from
external stakeholders. A Complaint Book (“Buku Aduan”) has
been maintained in the POM and estates with entries recorded
and appropriate action taken.
Complied
• Negotiation procedures
(Criterion 6.4);
The PMU has established a documented negotiation procedure
ML-1A/L2-PR1 (0) dated Mar 2012. There has been no case of
land claims in the PMU.
Complied
• Continual improvement plans
(Criterion 8.1);
The PMU has identified, documented and implemented
Continuous Improvement Plans over the period 2013 to 2015
(ML-1A/L2-PR11 (0), dated Mar 2012).
Complied
• Public summary of certification
assessment report;
Public summary of certification assessment reports are available
from the company upon request.
Complied
• Human Rights Policy (Criterion
6.13).
The Human Rights Policy has been documented and signed by
the President and CEO of Felda Global Ventures on 01/06/2014
and communicated to all levels of the workforce and operations.
Copies of the policy found to be displayed at prominent
locations in the POM and estates.
Complied
Criterion 1.3
Growers and millers commit to ethical conduct in all business operations and transactions.
Indicators
Findings and Objective Evidence
Compliance
1.3.1 There shall be a written
policy committing to a code of
ethical conduct and integrity in all
operations and transactions,
which shall be documented and
communicated to all levels of the
workforce and operations.
The Policy of commitment to a Code of Ethical Conduct and
Integrity has been documented and signed by the President
and CEO of Felda Global Ventures dated 1 June 2014 and
communicated to all levels of the workforce and operations.
Copies of the policy found to be displayed at prominent
locations in the POM and estates.
A booklet containing details of Service Terms and Conditions
and Code of Ethical Conduct and Integrity for Employees of
Felda Group of Companies is also available.
Complied
Major / Minor (TBF)
Principle 2: Compliance with applicable laws and regulations
Criterion 2.1
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There is compliance with all applicable local, national and ratified international laws and regulations.
Indicators
2.1.1 Evidence of compliance
with relevant legal requirements
shall be available.
Major Compliance
2.1.2 A documented system,
which includes written
Findings and Objective Evidence
Compliance
A Register of Legal and Other Requirements covering the
applicable local and international laws and regulations had
been compiled at the POM and estates under the PMU
grouping.
A Compliance Checklist is used by the mill and estates for
verification of compliance with legal requirements. The relevant
laws and legislations identified and listed cover safety and
health, environment, pollution management, chemical handling,
usage & storage, schedule waste management, labour laws,
Unions, EPF, SOCSO, Housing and Amenities.
There were no cases of any violation or actions imposed by
relevant authorities. Statutory returns to relevant authorities
were filed and noted to be in order.
Based on the site observations, interviews and records
checking at the POM and estates, there were evidences of
compliance with the relevant laws, regulations, local and
international laws.
Licenses and permits (License for Foreign Workers
Employment, Workers Wages Deduction Permit, License for
Controlled Items – Diesel and Fertilizer, MPOB license, DOSH
Certificate, DOE license, BOMBA Fire Certificate, Energy
Commission License, etc.) were monitored for their expiry dates
and found to be renewed and valid.
Legal documents (work permits, passports) of foreign workers
(Indonesian, Bangladesh).
Insurance for foreign workers in estates under AXA Insurance.
No foreign workers in POM.
Environmental Quality Act 1974 and Environmental Quality
(Scheduled Wastes) Regulations 2005: Scheduled wastes such
as hydraulic and used motor oils, rags, empty chemical and
lubricants containers collected at six monthly intervals by DOE
licensed contractor, Alivirgo Sdn Bhd.
Weight and Measures Act 1972, Regulations 16, 28A, 45): The
two weighbridges were duly calibrated.
Factory and Machinery Act 1967, Regulations 1970: Steam
engineers (Grade 1 and 2), boilermen and electricians were
noted to be with valid certificates from relevant authorities
(DOSH and Energy Commission). Valid certificates of fitness
for boilers, sterilizers, air receivers, thermal deaerator, steam
separator, vacuum oil dryer, etc. issued by DOSH.
Valid license for diesel generators issued by Energy
Commission (“Suruhanjaya Tenaga”). Valid licenses for
authorized gas tester (ACT), authorized entrant and standby by
person for confined space activities in POM.
Occupational Health and Safety Act 1994: Safety and health
meetings conducted at quarterly intervals. Noise Monitoring
Report is available.
The POM has been certified by SIRIM for its Quality,
Environment and Safety & Health Management Systems.
FELDA and FTP have informed the smallholders concerning
the relevant legal requirements and monitored their activities for
continuing compliance with the relevant legal requirements.
Complied
The PMU has established and implemented a documented
Complied
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information on legal
requirements, shall be
maintained.
Minor Compliance
2.1.3 A mechanism for ensuring
compliance shall be
implemented.
Minor Compliance
2.1.4 A system for tracking any
changes in the law shall be
implemented.
Minor Compliance
Page 17 of 68
procedure ML-1A/L2-PR2 (0) dated Mar 2012 for identifying,
determining, reviewing and updating applicable legal and other
requirements.
It included the listing of laws and regulations that were
applicable and was annually reviewed for any changes.
The procedure includes a monitoring mechanism of a regular
check and evaluation for compliance against the applicable
laws in the Legal Register.
POM and estates have carried out the evaluation for ensuring
compliance by completion of the Compliance Checklist dated
11 and 12 August 2014 respectively.
Complied
Tracking of changes in the relevant laws are communicated
and received from HQ.
Monitoring of changes to the applicable laws and regulations
carried out through periodical review in accordance with the
documented procedure ML-1A/L2-PR2 (0) dated Mar 2012.
Latest update of laws and regulations in the Legal Register
carried out on 28 August 2014.
Complied
Criterion 2.2
The right to use the land is demonstrated, and is not legitimately contested by local people who can demonstrate
that they have legal, customary or user rights.
Indicators
Findings and Objective Evidence
Compliance
2.2.1 Documents showing legal
ownership or lease, history of
land tenure and the actual legal
use of the land shall be
available.
Copies of the land titles of the mill and estates were maintained
and found to be in proper order.
Records are available to show that the land lease comply with
legal requirements and does not infringe on any legal rights that
require free, prior and informed consent (FPIC).
The original copies are maintained by the Corporate Head
office. The legal use of the land confirmed to be for cultivation
of oil palm and agricultural use.
FELDA and FTP have provided evidence of legal ownership of
the designated plots of smallholders land.
Complied
There has been no change to the stated land titles and
designated use for cultivation of oil palm and agricultural use.
Legal boundary markers were sighted and maintained along the
perimeters of estate lands which were mapped with a 1-meter
differential Global Positioning System (GPS). Land survey
maps with boundaries of each settler marked on the map.
Locations of boundary stones / markers were identified and
found to be within the boundary parameters of the estates.
Complied
2.2.3 Where there are or have
been disputes, additional proof of
legal acquisition of title and
evidence that fair compensation
has been made to previous
owners and occupants shall be
available, and that these have
been accepted with free, prior
and informed consent (FPIC).
Major / Minor (TBF)
There has been no dispute on the land rights in the PMU. As
such, the process of fair compensation and FPIC is currently
not applied.
Complied
2.2.4 There shall be an absence
of significant land conflict, unless
There is a documented procedure ML-1A/L2-PR 12 (0) dated
Mar 2012 for handling and response to land disputes and
Complied
Major Compliance
2.2.2 Legal boundaries shall be
clearly demarcated and visibly
maintained.
Major Compliance
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requirements for acceptable
conflict resolution processes (see
Criteria 6.3 and 6.4) are
implemented and accepted by
the parties involved.
Major / Minor (TBF)
customary rights.
Procedure ML-1A/L2-PR 13 (0) dated Mar 2012 documented
for calculation and distribution of compensation.
Procedure ML-1A/L2-PR 1 (0) dated Mar 2012 documented for
negotiation.
2.2.5 For any conflict or dispute
over the land, the extent of the
disputed area shall be mapped
out in a participatory way with
involvement of affected parties
(including neighbouring
communities where applicable).
There were no land disputes in the PMU. Hence the process of
participatory mapping is not applicable for verification of
implementation.
Complied
It is verified that there has been no case or incidence of land
conflict or any instigation of violence with regards to the palm oil
operations at the PMU.
Complied
Major / Minor (TBF)
2.2.6 To avoid escalation of
conflict, there shall be no
evidence that palm oil operations
have instigated violence in
maintaining peace and order in
their current and planned
operations.
Major / Minor (TBF)
Criterion 2.3
Use of the land for oil palm does not diminish the legal, customary or user rights of other users without their free,
prior and informed consent.
Indicators
Findings and Objective Evidence
Compliance
2.3.1 Maps of an appropriate
scale showing the extent of
recognised legal, customary or
user rights (Criteria 2.2, 7.5 and
7.6) shall be developed through
participatory mapping involving
affected parties (including
neighbouring communities where
applicable, and relevant
authorities).
Land title for POM land and smallholders verified to be in order.
The lands are not encumbered by any customary lands or user
rights and therefore the process of participatory mapping is not
required.
Complied
The smallholders’ lands are for oil palm cultivation or agriculture
use. Records are available to show that the land lease comply
with legal requirements and does not infringe on any legal
rights that require free, prior and informed consent (FPIC).
Complied
Major Compliance
2.3.2 Copies of negotiated
agreements detailing the process
of free, prior and informed
consent (FPIC) (Criteria 2.2, 7.5
and 7.6) shall be available and
shall include:
a) Evidence that a plan has been
developed through consultation
and discussion with all affected
groups in the communities, and
that information has been
provided to all affected groups,
including information on the
steps that shall be taken to
involve them in decision making;
b) Evidence that the company
has respected communities’
decisions to give or withhold their
consent to the operation at the
time that this decision was taken;
c) Evidence that the legal,
economic, environmental and
social implications for permitting
operations on their land have
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been understood and accepted
by affected communities,
including the implications for the
legal status of their land at the
expiry of the company’s title,
concession or lease on the land.
Minor Compliance
2.3.3 All relevant information
shall be available in appropriate
forms and languages, including
assessments of impacts,
proposed benefit sharing, and
legal arrangements.
No cases of land claims in this PMU.
As such this process is not applicable for verification.
Not applicable
This process is not applicable for verification.
Not applicable
Major / Minor (TBF)
2.3.4 Evidence shall be available
to show that communities are
represented through institutions
or representatives of their own
choosing, including legal
counsel.
Major / Minor (TBF)
Principle 3: Commitment to long-term Economic & Financial Viability
Criterion 3.1
There is an implemented management plan that aims to achieve long-term economic and financial viability.
Indicators
Findings and Objective Evidence
3.1.1 A business or management
plan (minimum three years) shall
be documented that includes,
where appropriate, a business
case for scheme smallholders.
Palm Oil Mill has documented a 3 years (2015 to 2017)
Management Plan with details of budget and costs of operation
that include the following:
(1) Mill extraction rates = OER and KER trends;
(2) Cost of Production = Cost/MT CPO trends;
(3) Forecast prices;
(4) Financial indicators = Cost of labour & services, cost of
supplies and equipment, depreciation costs, salary costs,
management costs, cost of materials, etc.).
The estates have documented a 3 years (2015 to 2017)
Management Plan with details of budget and costs of operation
that include the following:
(1) Replanting program (planting materials
DxP seedling and cloned seedling)
(2) Crop projection = FFB yield/ha trends;
(3) Cost of Production = Cost/MT FFB trends;
(4) Forecast prices;
(5) Financial indicators = Cost of labour, cost of facilities, cost of
materials, etc.).
Crop and operation budget cover weeding, manuring,
harvesting, collection and transporting, pruning, drains and
roads.
The budgets also include provisions for sustainability efforts and
improvement programmes (environmental aspects on road
maintenance, domestic waste collection, maintenance of buffer
zones).
Mill and FELDA FTP Managers have monitored the operational
performance against Key Performance Indications and targets
Major Compliance
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(costs, FFB yields, quality, productivity, pesticides usage,
fertilizers usage, etc).
Records of monitoring of costs against budget to achieve
specified targets were verified to be available.
Performances are discussed in the monthly meetings held at the
PMU and issues and actions needed are recorded for follow up
in the next monthly meeting. The records of these meetings
were available and verified during the audit.
Monthly, quarterly, half-yearly and yearly reports are submitted
to the GM of Zone/Wilayah.
However, the minimum 3-year Business / Management Plan
at the Trolak Selatan and Utara estates was not available for
the estates which have not taken up the FTP services by
the Felda Settlers. Thus a nonconformance was issued.
3.1.2 An annual replanting
programme projected for a
minimum of five years (but longer
where necessary to reflect the
management of fragile soils, see
Criterion 4.3), with yearly review,
shall be available.
Minor Compliance
The Trolak Utara, Selatan, Timur and Sg Behrang estates had
completed their respective replanting program since 2011 i.e. for
nd
the 2 cycle.
nd
Replanting Program for Sg. Klah estate (2 cycle) is planned for
2015 onwards.
The replanting program was verified to be planned, reviewed
with on-going monitoring carried out for both mature and
immature palms.
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NC: AL-01,
Major
Complied
Principle 4: Use of appropriate best practices by growers and millers
Criteria 4.1
Operating procedures are appropriately documented, consistently implemented and monitored.
Indicators
Findings and Objective Evidence
Compliance
4.1.1 Standard Operating
Procedures (SOPs) for estates
and mills shall be documented.
POM has the following SOPs:
1. Palm Oil Mill Operation Manual (08/04/2010 and
amendments) covering every station from the security gate for
reception of FFB until the delivery of processed oil and POME
management.
2. Laboratory Operation Manual (28/04/2011 and amendments).
3. Quality, Environmental and Occupational Health & Safety
Manual and Procedures of Palm Oil Mill (24/02/210 and
amendments). The SOP for pollution prevention includes
measuring and monitoring mill effluents and waste disposal /
recycling.
4. Procedure for Safe Work and Management of Safety and
Health for Workers (14/07/2010 and amendments).
The SOP for safe working practices in the POM includes hazards
identification, risk assessment and control measures. The
hazards include noise, chemicals, heat, fire, fuel spillage, working
at heights, working in enclosed space, hot work, lightning,
electrocution, machinery, etc. Control measures include the use
of PPE, fire drill training, first aid training, etc.) and “permit to
work system” for the mill. Records of ‘Permit to Work’ including
gas entry and stand-by permits issued by NIOSH to the
competent personnel at the POM was verified to be maintained
and found in order.
5. Supply Chain Procedure Doc No. FGVPM-RSPO SCCS Issue
1.0 Rev 2.0 (Effective 1 Dec 2012) SOP for Mill RSPO Supply
Chain Certification System using the Mass Balance (MB) module.
The estates have the following SOPs:
1. Sustainable Oil Palm Estate Operation Manual issued by
Complied.
Major Compliance
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FELDA Agricultural Services Sdn Bhd (FASSB) on 01/06/2012.
The manual describes operational procedure of nursery
practices, land preparation, planting practices, ground cover
maintenance, roads, immature stage, harvesting, collection of
bunches, manuring, pesticide application, pests & diseases
control. The SOP for pesticides specifies safe working practices
and application of pesticides. It includes annual medical
surveillance for pesticides operators.
2. SOP for riparian zone management with specified buffer
zones.
Relevant Key Performance Indicators (KPIs) specified for quality,
environment, safety and cost control.
4.1.2 A mechanism to check
consistent implementation of
procedures shall be in place.
Minor Compliance
4.1.3 Records of monitoring and
any actions taken shall be
maintained and available, as
appropriate.
Minor Compliance
4.1.4 The mill shall record the
origins of all third-party sourced
Fresh Fruit Bunches (FFB).
The mechanism to check the implementation of SOPs was
available. Records had been kept by the staff concerned for
each operation to monitor the procedure and progress of work
and these records would be checked by the Assistant Manager
and the Manager regularly. These records had been verified to
indicate satisfactory implementation during the visit.
Complied.
The records of monitoring and the actions taken had been
maintained for more than 12 months on the mill and estates
concerned. These records had been verified to be satisfactory.
Complied.
The mill maintained record on the origins of all third-party sourced
Fresh Fruit Bunches (FFB), and it had been verified to be
satisfactory.
Complied.
Major Compliance
Criteria 4.2
Practices maintain soil fertility at, or where possible improve soil fertility to, a level that ensures optimal and
sustained yield.
Indicators
Findings and Objective Evidence
Compliance
4.2.1 There shall be evidence
that good agriculture practices,
as contained in Standard
Operating Procedures (SOPs),
are followed to manage soil
fertility to a level that ensures
optimal and sustained yield,
where possible.
GAP for minimization of soil erosion and maintenance of soil
fertility is maintained via the frond stacking and fertilizer
application as per the recommendation by the Agronomist from
FELDA Agricultural Services Sdn. Bhd.
These had been verified through the records for fertilizer
application and observation during field visit.
Complied.
Minor Compliance
4.2.2 Records of fertiliser inputs
shall be maintained.
Minor Compliance
4.2.3 There shall be evidence of
periodic tissue and soil sampling
to monitor changes in nutrient
status.
Records of fertilizer application for FELDA / FTP managed
Smallholders at Trolak Timur estates were verified to be available
and maintained.
However, at the Trolak Selatan and Trolak Utara estates,
records of fertilizer inputs are not available or maintained at
the non-FTP Felda Settlers plots of estate.
Thus a nonconformance was issued.
NC: AL-02,
Minor
Complied.
Minor Compliance
Leaf and soil sampling and analysis had been carried out
annually to determine the nutrient levels for fertilizer
recommendations that aimed to sustain the long term soil fertility
and nutrient efficiency. Records of the sampling and analysis had
been verified to be satisfactory.
4.2.4 A nutrient recycling
strategy shall be in place, and
may include use of Empty Fruit
Bunches (EFB), Palm Oil Mill
Effluent (POME), and palm
POME application was carried out at the Trolak Utara estate
which is nearest to the POM. EFB mulching had also been
carried out in mature area along the inter-row and around the
circle in the immature palms at the estates assessed. Records of
Complied.
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residues after replanting.
Minor Compliance
Page 22 of 68
monitoring done were verified to be maintained.
Criteria 4.3
Practices minimise and control erosion and degradation of soils.
Indicators
Findings and Objective Evidence
Compliance
4.3.1 Maps of any
fragile/marginal soils shall be
available.
Based on the soil maps, there was no fragile/marginal soil on the
estates. Soils in the estates are bungor, gambut and colluviums
series.
Changes in soil nutrient status monitored on an annual basis
through foliar and soil sampling and analysis. The Agronomist
determines the annual fertilizer recommendations and there is
evidence of implementation.
Complied.
Major Compliance
4.3.2 A management strategy
shall be in place for plantings on
slopes between 9 and 25
degrees unless specified
otherwise by the company’s
SOP.
Minor Compliance
4.3.3 A road maintenance
programme shall be in place.
Minor Compliance
4.3.4 Subsidence of peat soils
shall be minimised and
monitored. A documented water
and ground cover management
programme shall be in place.
Major Compliance
4.3.5 Drainability assessments
where necessary will be
conducted prior to replanting on
peat to determine the long-term
viability of the necessary
drainage for oil palm growing.
Minor Compliance
4.3.6 A management strategy
shall be in place for other fragile
and problem soils (e.g. podzols
and acid sulphate soils).
The PMU had generally adhered to the Best Management
Practices for erosion control during replanting or any activities
involving earth disturbance. Steps taken for erosion control are
soil stabilization; run-off control and sediment trapping were
implemented to mitigate the disturbed earth entering waterways.
o
Planting terraces constructed on land with slopes of more than 6
and leguminous cover crop was sighted at the PMU estates
assessed.
However, at the Trolak Timur estates, some terraces at the
hilly areas were noted without adequate stop bunds at the
replanting areas, to prevent water runoff. Identified damaged
culverts are still in process of being repaired. Thus a
nonconformance was issued.
NC: AL-03.
Minor
The main roads leading to the estates are maintained by the
Public Works Department (Government Department). The
estates roads are in good overall condition. Road maintenance
programme verified to be established and implemented.
Based on the estate soil maps, there was no peat soil on the
estates as confirmed by auditor’s on-site assessment
Complied.
Based on the estate soil maps, there was no peat soil on the
estates as confirmed by auditor’s on-site assessment.
Complied.
Based on the estate soil maps and visit to the estates, there were
no other fragile and problematic soils on these estates.
There are records and monitoring of the areas where EFB was
applied. Replanted areas also monitored.
Complied.
Minor Compliance
Criteria 4.4
Practices maintain the quality and availability of surface and ground water.
Indicators
Findings and Objective Evidence
Compliance
4.4.1 An implemented water
management plan shall be in
place.
Documented water management plan verified to be in place for
the palm oil mill and estates.
Water samples were taken on monthly intervals at the final
discharge point of the palm oil mill effluent pond, and at
upstream, midstream and downstream of waterways as per the
Complied.
Minor Compliance
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requirements of the DOE.
The water supply for domestic use to staff, smallholders and
workers’ housing is solely piped water from the water treatment
plant operated by the water utility company. It is a requirement
for the water utility company to ensure that tests are carried out
on parameters to meet the Ministry of Health Specification for
Drinking Water Quality.
Rainfall data found to be monitored as part of the water
management plan.
4.4.2 Protection of water
courses and wetlands, including
maintaining and restoring
appropriate riparian and other
buffer zones (refer to national
best practice and national
guidelines) shall be
demonstrated.
Major Compliance
4.4.3 Appropriate treatment of
mill effluent to required levels
and regular monitoring of
discharge quality, shall be in
compliance with national
regulations (Criteria 2.1 and
5.6).
Minor Compliance
4.4.4 Mill water use per tonne of
Fresh Fruit Bunches (FFB) (see
Criterion 5.6) shall be monitored.
There are three rivers plying through the Felda Trolak PMU
namely, Sungai Trolak, Sungai Gentung and Sungai Klah. Buffer
zones had been maintained on both sides of rivers/streams in the
estates as verified during on-site field inspection. There was no
evidence of spraying around palms marked as boundary for the
buffer zones.
There was no construction of bunds/ weirs/dams across the main
rivers or waterways passing through the estates.
However, the maintenance and monitoring of the tributaries /
waterways at Sungai Trolak and Sungai Gentung, have to be
more effective to ensure the smooth flow of water as it was
found that there were plantation debris (fronds, wood waste,
etc.) impeding the flow of water. Thus a nonconformance
was issued.
The water at the final discharge point of the palm oil mill effluent
pond was analyzed at monthly intervals for parameter of pH,
BOD, COD, Total Solids, Suspended Solids, Oil & Grease,
Ammonical Nitrogen and Total Nitrogen. Analysis results were
within the DOE requirements.
The BOD levels over the past 12 month period from July 2013 to
Aug 2014 were between 55 and 86 ppm. The results were
below 100 ppm as permitted by the DOE.
3
Water usage in the mill averaged at 1.03 m /tonne FFB.
It is verified that the level of water usage is within the industry
norm.
NC: AL-04,
Major
Complied.
Complied.
Minor Compliance
Criteria 4.5
Pests, diseases, weeds and invasive introduced species are effectively managed using appropriate Integrated Pest
Management techniques.
Indicators
4.5.1 Implementation of
Integrated Pest Management
(IPM) plans shall be monitored.
Major Compliance
4.5.2 Training of those involved in
IPM implementation shall be
demonstrated.
Findings and Objective Evidence
Compliance
IPM Plan includes the planting of beneficial plants and control of
damage by rodents. Beneficial plants such as Turnera subulata
are grown in the estates. Records of planting of new areas and
maintenance of existing areas of beneficial plants and location
maps are available.
Records of rat baiting and barn owl census are available. No
reported infestation by other pests (bagworms and rhinoceros
beetle).
Complied.
Training records for staff on IPM implementation were available
and verified to be satisfactory during on-site assessment.
Training also conducted by FELDA/FTP for all smallholders.
Complied.
Minor Compliance
Criteria 4.6
Pesticides are used in ways that do not endanger health or the environment.
Indicators
Findings and Objective Evidence
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
Compliance
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Page 24 of 68
4.6.1 Justification of all pesticides
used shall be demonstrated. The
use of selective products that are
specific to the target pest, weed
or disease and which have
minimal effect on non-target
species shall be used where
available.
Complied.
Major Compliance
Manual Lestari 1A – Doc. No. ML-1A/L3-GP 1 (0) dated Mar
2012 Guidance Procedure for written justification in the use of
agrochemicals was reviewed and found acceptable.
The PMU has an Approved List of Pesticides registered under
the Pesticide Board of Malaysia. The types of chemicals used
are as follows:
(1) Glyphosate isopropyl amine (41% a.i.) - Ecomax
(2) Metsulfuron methyl (20% a.i.) – Juru 20F
(3) Paraquat dichloride (13% a.i.) - Paraquat
(4) Triclopyr butoxy ethyl ester (32.1% a.i.) - Garlon
(5) Glufosinate ammonium (13.5% a.i.) – Basta 15
4.6.2 Records of pesticides use
(including active ingredients used
and their LD50, area treated,
amount of active ingredients
applied per ha and number of
applications) shall be provided.
Records of pesticides use (including active ingredients used and
their LD 50, area treated, amount of a.i. applied per ha and
number of applications) had been maintained and kept by FTP
for the FTP Smallholders for a minimum of 5 years (2009 to
2014).
Major Compliance
However the following was noted:
1. At Trolak Selatan and Trolak Utara, there was no record
on the pesticides used by the Settlers estates or the
appointed Contractor. It is noted that non FTP Settlers
had been buying, storing and disposing the pesticides
and containers on their own.
2. At Trolak Timur, pesticides storage did not display
proper labelling and CSDS available for the user.
Secondary containment against spillages or leakages
was not constructed.
Thus a nonconformance was raised.
4.6.3 Any use of pesticides shall
be minimised as part of a plan,
and in accordance with Integrated
Pest Management (IPM) plans.
There shall be no prophylactic
use of pesticides, except in
specific situations identified in
industry’s Best Practice.
It is the policy to minimize the use of pesticides in accordance
with IPM plan.
No prophylactic use of pesticides had been carried out at the
estates for the period concerned.
The pesticide reduction program is monitored on usage per
hectare basis. Overall, it has shown a slight decline.
Complied.
Paraquat is still being used in the PMU. However, it is the policy
of the FELDA Group to reduce the use of paraquat gradually
and achieve zero usage by the end of 2015.
Records on the usage of paraquat over 5 years were examined
and it was found that there has been a decline in the amount
used.
Complied.
Major Compliance
4.6.4 Pesticides that are
categorised as World Health
Organisation Class 1A or 1B, or
that are listed by the Stockholm
or Rotterdam Conventions, and
paraquat, are not used, except in
specific situations identified in
industry’s Best Practice. The use
of such pesticides shall be
minimised and eliminated as part
of a plan, and shall only be used
in exceptional circumstances.
Pesticides selected for use are
those officially registered under
the Pesticides Act 1974 (Act 149)
and the relevant provision
(Section 53A); and in accordance
with USECHH Regulations
(2000).
Minor Compliance
The use of Highly Toxic Pesticides (HTP) such as paraquat was
verified for compliance to Regulation 9 of the Pesticides Act
1974 as follows:
- Paraquat found to be kept in a secured store room under
lock and key as required.
- Records of issuance of paraquat to pesticides operators
were maintained and the hours worked by each worker
using paraquat were monitored and recorded in Form II for
HTP.
- First Aid Kits found to be issued to all Mandores and
th
Supervisors as per requirements of the 4 Schedule of the
Regulations. Field visits confirmed the availability of the
First Aid Kits during pesticides spraying in the fields.
- During field visits, portable signage boards noted to be
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
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Major
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displayed at areas of spraying activity as per requirements
th
of Part II of the 5 Schedule of the Regulations.
A valid permit for storage of hazardous waste was sighted.
4.6.5 Pesticides shall only be
handled, used or applied by
persons who have completed the
necessary training and shall
always be applied in accordance
with the product label.
Appropriate safety and
application equipment shall be
provided and used. All
precautions attached to the
products shall be properly
observed, applied, and
understood by workers (see
Criterion 4.7).
All pesticide operators (including the contractor’s workers and
smallholders) have attended training on the safe handling and
application of pesticides in compliance with Regulation 22 of the
Pesticides Act 1974.
The appropriate safety and application equipment (safety boots,
safety helmets, rubber boots, cartridge masks, safety goggles,
gloves and overalls) had been provided and used by the
pesticides operators.
All precautions attached to the pesticides (MSDS) had been
observed, applied and understood by the workers. Duration of
work with paraquat recorded in Form II.
The training programme and records had been verified to be
satisfactory. The training include spraying technique,
precautions and symptoms of symptoms of toxic reactions such
as skin disorders, rashes, mouth and throat pain, breathing
difficulties or nail problems.
The PMU has adequate facilities for mixing of pesticides and
cleaning up after work. There are suitable storage areas for
PPE.
Complied.
4.6.6 Storage of all pesticides
shall be according to recognised
best practices. All pesticide
containers shall be properly
disposed of and not used for
other purposes (see Criterion
5.3). Pesticides shall be stored in
accordance to the Occupational
Safety and
Health Act 1994 (Act 514) and
Regulations and Orders,
Pesticides Act 1974 (Act 149) and
Regulations.
Major Compliance
Storage of pesticides found to be kept under lock and key and
its use in accordance with the Occupational Safety and Health
Laws and Regulation 9 of the Pesticides Act 1974.
Emergency shower and eye wash are available near the
pesticides store in case of accidents.
Used chemical containers were disposed by DOE licensed
waste contractor.
Material Safety Data Sheets (MSDS) are available in the store.
The MSDS are in English and Bahasa Malaysia (understood by
the workers).
First Aid Kit was issued to all Mandores and Supervisors as per
th
requirements of the 4 Schedule of the Regulations.
Complied.
4.6.7 Application of pesticides
shall be by proven methods that
minimise risk and impacts.
Pesticides had been applied using the Best Management
Practices that minimize risk and impacts. The pesticide
operators found to understand the use of the right nozzle, spray
drift, spray quality and run-off.
Complied.
It is the policy of the company not to carry out any aerial
application of pesticides. This policy has been followed by the
PMU.
Complied.
The Annual Training Plan includes training on pesticides
handling. All new pesticides operators were trained before
being assigned to work with pesticides. In addition, based upon
training needs, the existing pesticide operators (including the
contractor’s workers and smallholders) attended continual
training to enhance their knowledge and skills on pesticides
handling.
Information and safety precautions on the pesticides displayed
Complied.
Major Compliance
Minor Compliance
4.6.8 Pesticides shall be applied
aerially only where there is
documented justification.
Communities shall be informed of
impending aerial pesticide
applications with all relevant
information within reasonable
time prior to application.
Major Compliance
4.6.9 Evidence of continual
training to enhance knowledge
and skills of employees and
associated smallholders on
pesticide handling shall be
demonstrated or made available.
(see Criterion 4.8).
Minor Compliance
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
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on the notice board and next to the pesticides in the store.
4.6.10 Proper disposal of waste
material, according to procedures
that are fully understood by
workers and managers shall be
demonstrated (see Criterion 5.3).
Minor Compliance
Scheduled waste of palm oil mill had been disposed of through a
DOE licensed scheduled waste contractor.
Records of scheduled waste collection at the mill verified to be
satisfactory.
Empty pesticide containers are triple rinsed and pierced for
disposal as scheduled waste.
Complied.
4.6.11 Specific annual medical
surveillance for pesticide
operators, and documented
action to treat related health
conditions, shall be
demonstrated.
At all 3 estates audited, there was lack of awareness of the
Annual Medical Surveillance for Pesticide handlers and no
records for any personnel from the estates has been sent
for this medical check for the last 12 months.
A nonconformance was raised on this.
NC: AL-06,
Major
Major Compliance
4.6.12 No work with pesticides
shall be undertaken by pregnant
or breast-feeding women.
Major Compliance
Interviews with the pesticides handlers and workers present
were conducted during on-site field visits. Based on the
feedback received and observation made, they did not display
any symptoms of toxic reactions such as skin disorders, rashes,
mouth and throat pains, breathing difficulties or nail
discolorations.
Pesticide handlers and sprayers in the estates were noted to be
men only. It was verified from records, field inspections and
interviews that no pregnant or breast-feeding woman had been
offered work as pesticide operator.
Complied.
Criteria 4.7
An occupational health and safety plan is documented, effectively communicated and implemented.
Indicators
Findings and Objective Evidence
Compliance
The occupational health and
safety plan shall cover the
following:
OSH Policy found to be clearly displayed at POM and in the
estates office. Adequate posters, regulations, newsletters were
prominently displayed on notice boards. Interviewed workers
demonstrated awareness towards occupational safety and
health.
Occupational Safety and Health (OSH) Plan in compliance with
OSH Act and Factory Machinery Act had been documented and
implemented.
The Safety & Health Officer is in charge of safety and health
planning, operation & coordination. Mill/Assistant Mill Managers
and Estate Managers / Assistant Estate Managers are also
directly involved.
Complied
Risk assessment had been carried out on all operations where
health and safety is an issue. Significant hazards were
determined and documented in the HIRARDC analysis which
included noise exposure, chemical and pesticides exposure,
accident and fire outbreak. Procedures and control measures
were implemented to mitigate the risks.
Complied.
4.7.1 An occupational health and
safety policy shall be in place. An
occupational health and safety
plan covering all activities shall be
documented and implemented,
and its effectiveness monitored.
Major Compliance
4.7.2 All operations where health
and safety is an issue shall be
risk assessed, and procedures
and actions shall be documented
and implemented to address the
identified issues. All precautions
attached to products shall be
properly observed and applied to
the workers.
Major Compliance
Assessment of noise levels in the POM was conducted by
DOSH on 24 July 2014 which had identified the work areas with
high noise levels i.e. boiler station, engine room and sterilization
units were above 85 dB.
Mill management have taken steps to reduce the noise levels by
more frequent lubrication of machinery, reducing the exposure
time to high noise and mandatory use of ear plugs and ear
mufflers.
Baseline audiogram and occupational and medical history
records of workers were maintained. The latest audiogram was
carried out in Jun 2014. Monitoring carried out by the Safety &
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Health Officer for any significant hearing loss.
Annual audiometric tests/ reports conducted for all mill staff and
workers were available and maintained. The workers checked
did not suffer from significant hearing disabilities.
The employees exposed to high noise levels were interviewed.
The workers are aware of the danger of hearing loss due to
prolonged exposure to high noise levels. The workers are also
aware of the complaints process and mechanism available.
“Permit to work” system was applied at the POM. Staff and
workers have been trained and certified by NIOSH for gas entry
and stand-by involving work in confined space.
It was verified that the mill and estates have provided the
appropriate PPE (safety boots, safety helmets, rubber boots,
cartridge masks, safety goggles, gloves, ear plugs, ear mufflers)
and the associated training to address safety and health issues.
The audit for determining compliance with the minimum
standards had been annually conducted on all types of PPE
used by the Safety and Health Officer and team for the PMU.
Adequate fire extinguishers and hose reels found to be located
at strategic locations, operational and maintained in good
conditions. Location map of fire extinguishers was available and
displayed.
First Aid equipment was available at POM, estates and at
worksites. Samples of First Aid box was checked and contents
found to be complete and in usable order during field visit.
Training for workers in First Aid was carried out in the mill and
estates and records maintained.
The POM and estates have established their accident reporting
KPI and incident monitoring implemented.
4.7.3 All workers involved in the
operation shall be adequately
trained in safe working practices
(see Criterion 4.8). Adequate and
appropriate protective equipment
shall be available to all workers at
the place of work to cover all
potentially hazardous operations,
such as pesticide application,
machine operations, and land
preparation, harvesting and, if it is
used, burning.
Major Compliance
Training programme planned for year 2014 was consistently
implemented. The programme includes training for all
categories of workers.
Evidence of adequate and appropriate training on safe working
practices provided to:
- workers exposed to machinery and high noise levels,
- workers working in confined space,
- harvesters
- pesticides operators
- manurers
Training also provided on use of fire extinguishers and fire drill,
awareness and understanding of MSDS/CSDS and first aid.
Employees interviewed at POM confirmed to be provided with
safety training relating to their work at least once a year by the
qualified Safety & Health Officer and training records are
available. Evaluation carried out on each training programme to
determine its effectiveness. The training content was revised
periodically for improvement.
The safety and health training on exposure to noise levels
conducted by the qualified Safety & Health Officer complied with
the requirements of the Factories and Machinery (Noise
Exposure) Regulations. All staff and mill employees attended
the training as indicated in the records maintained. The content
of the training include the said provisions of the regulations,
purpose and explanation of audiometric test, proper usage of
ear plugs and ear mufflers, and consequence of hearing loss.
Appropriate PPE had been provided to all workers at the place
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of work to cover all potentially hazardous operations.
There are warning signs to use PPE (this includes helmet,
safety boots, ear plugs, ear mufflers, etc.) displayed at
appropriate work areas for the protection of safety and health.
However, the wearing of safety PPE not consistent and first
aid safe kits are not available during field visit at Trolak
Selatan estate. Understanding of training and handling of
pesticides not adequate. Training records of field workers
not maintained. Thus a nonconformance was issued.
4.7.4 The responsible
person/persons shall be
identified. There shall be records
of regular meetings between the
responsible person/s and
workers. Concerns of all parties
about health, safety and welfare
shall be discussed at these
meetings, and any issues raised
shall be recorded.
Major Compliance
4.7.5 Accident and emergency
procedures shall exist and
instructions shall be clearly
understood by all workers.
Accident procedures shall be
available in the appropriate
language of the workforce.
Assigned operatives trained in
First Aid should be present in
both field and other operations,
and first aid equipment shall be
available at worksites. Records of
all accidents shall be kept and
periodically reviewed.
Minor Compliance
4.7.6 All workers shall be
provided with medical care, and
covered by accident insurance.
NC: AL-07,
Major
The responsible person (usually the Mandore) had been
identified. Records of regular meetings between the responsible
person and workers to discuss about health and safety had
been verified to be satisfactory.
Complied
Accident and emergency procedures had been written and
briefed to staff, workers, contractors and visitors.
Workers trained in First Aid were present in the mill and field
operations.
First Aid Kits were available at the worksites of POM and
estates with the exception of case noted at Trolak Selatan
estate.(see NC issued under C4.7.3)
Complied.
Records on all accidents had been verified to be maintained
satisfactorily. Quarterly review on accident cases had been
carried out during quarterly meeting of Environment, Safety &
Health (ESH).
Complied.
Minor Compliance
Medical care had been provided to all the workers.
Local workers are covered by SOCSO, whereas foreign workers
are covered by Foreign Workers Compensation Scheme with
RHB Insurance.
4.7.7 Occupational injuries shall
be recorded using Lost Time
Accident (LTA) metrics.
Records on Lost Time Accident (LTA) metrics had been verified
to be satisfactory.
Complied
Minor Compliance
Criteria 4.8
All staff, workers, smallholders and contract workers are appropriately trained.
Indicators
Findings and Objective Evidence
Compliance
4.8.1 A formal training
programme shall be in place that
covers all aspects of the RSPO
Principles and Criteria, and that
includes regular assessments of
training needs and documentation
of the programme.
A formal Training Plan 2014 documented and implemented.
This annual training plan was established based upon the
training needs identified for various categories of staff and
workers and their work functions.
Trainings conducted include a formal training programme on all
aspects of RSPO Principles and Criteria and the Supply Chain
Certification System.
The various trainings conducted and the training records
maintained to be acceptable (see also findings of C4.7.3).
Complied.
Records of training for each employee are available in POM and
estates (see also findings of C4.7.3).
Complied
Major Compliance
4.8.2 Records of training for each
employee shall be maintained.
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Minor Compliance
Principle 5: Environmental responsibility and conservation of natural resources and biodiversity
Criteria 5.1
Aspects of plantation and mill management, including replanting, that have environmental impacts are identified,
and plans to mitigate the negative impacts and promote the positive ones are made, implemented and monitored,
to demonstrate continual improvement.
Indicators
Findings and Objective Evidence
Compliance
5.1.1 An environmental impact
assessment (EIA) shall be
documented.
The Environmental Aspect and Impacts Assessment were
conducted and well documented. The assessment documents
had included the identification of aspects from field activities
that includes fertilizing, spraying, transportation of FFB,
garbage disposal and also road maintenance. The report had
also included the action plans and recommendations to mitigate
the negative effects and to promote the positive ones such as
construction of sewage and landfills, together with other
conservation activities applicable to the PMU.
The assessment has also included the participation from the
smallholders under the FELDA Settlers schemes.
Complied
Major Compliance
5.1.2 Where the identification of
impacts requires changes in
current practices, in order to
mitigate negative effects, a
timetable for change shall be
developed and implemented
within a comprehensive action
plan. The action plan shall
identify the responsible
person/persons.
Minor Compliance
5.1.3 This plan shall incorporate
a monitoring protocol, adaptive to
operational changes, which shall
be implemented to monitor the
effectiveness of the mitigation
measures. The plan shall be
reviewed as a minimum every
two years to reflect the results of
monitoring and where there are
operational changes that may
have positive and negative
environmental impacts.
There were no major changes to the identified impacts since
the establishment of the documents above.
Impacts such as smoke emissions, noise levels, POME and
EFB management were verified at the Trolak POM.
HCV and other environmentally sensitive areas were
documented and inspected on site.
The Management plan for mitigation of environmental
impacts, timeframe for action and responsible persons
were not adequately followed up by the Estate managers at
the PMU. For instance at the Felda Trolak Timur estate,
although the buffer zone signage was placed at the Sungai
Trolak, the extent of the boundary for the buffer is not
clearly demarcated. Again, this finding was also observed
at the Felda Trolak Utara, where the same river (Sungai
Trolak) runs across the PMU.
It was also observed no clear demarcation of the buffer
zone being done along the Sungai Gentong in Felda Trolak
Selatan.
Signage on buffer and signage on the prohibited activities
along all the buffer zones were found to be insufficiently
placed for the PMU estates visited i.e. Trolak Utara, Trolak
Selatan and Trolak Timur.
Thus a nonconformance was issued.
The monitoring of the documented environmental improvement
plans is ongoing.
Implementation and monitoring of the documented
environmental improvement plans will be reviewed on an
st
annual basis scheduled at the 1 quarter of the following year.
The review will take into consideration the mitigation of negative
impacts and promotion of positive ones such as the proper
demarcation of buffer zone, clearing of overgrown natural
vegetation and debris along the streams.
Minor Compliance
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
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Minor
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Criteria 5.2
The status of rare, threatened or endangered species and other High Conservation Value habitats, if any, that exist
in the plantation or that could be affected by plantation or mill management, shall be identified and operations
managed to best ensure that they are maintained and/or enhanced.
Indicators
Findings and Objective Evidence
5.2.1 Information shall be
collated in a High Conservation
Value (HCV) assessment that
includes both the planted area
itself and relevant wider
landscape-level considerations
(such as wildlife corridors).
HCV assessment was conducted by the Felda Sustainability
th
Department HQ and documented in a report dated 6 August
2014. The assessment was done in collaboration and meetings
with other agencies such as Jabatan Perhutanan, Jabatan
Perhilitan, Jabatan Alam Sekitar, Felda Officer, Peneroka and
also the local communities.
There was no HCV area identified in these PMUs, i.e. Trolak
Timur, Trolak Selatan and Trolak Utara. The exercise has taken
into consideration all aspects of environmentally sensitive areas
such as ponds, streams, wildlife boundaries and was
documented. Based on the review, there was no HCV area
inside these PMUs
Visits to site confirmed that Trolak Utara and Trolak Selatan
estates are surrounded by palm oil estates. Only Trolak Timur
estate is bordering with the Bukit Slim Forest Reserve (Hutan
Simpanan Bukit Slim).
Although no HCVs identified, conservation
areas/environmentally sensitive areas i.e. buffer zones along
the stretches of Sungai Trolak and Sungai Gentong which
passes through the Trolak Timur and Trolak Selatan estate
respectively, had been identified and being monitored.
It was observed that there was no clear separation of the
boundary between the Felda Trolak Timur and Hutan
Simpanan Bukit Slim. As such there was no clear
demarcation for wild life corridors allotted. Thus a
nonconformance was issued.
Major Compliance
5.2.2 Where rare, threatened or
endangered (RTE) species, or
HCVs, are present or are
affected by plantation or mill
operations, appropriate
measures that are expected to
maintain and/or enhance them
shall be implemented through an
action plan.
Major Compliance
5.2.3 There shall be a
programme to regularly educate
the workforce about the status of
these RTE species, and
appropriate disciplinary
measures shall be instituted in
accordance with company rules
and national law if any individual
working for the company is found
to capture, harm, collect or kill
these species.
Minor Compliance
Regular patrols within the PMU estates were carried out and
findings recorded by the respective Estate executives to
monitor the Conservation / buffer zone areas.
Mechanism for reporting the sightings of various types of
wildlife, were found to have been in place.
Monitoring and control of any illegal hunting, fishing or
collecting activities was also implemented.
Signage that prohibit hunting, fishing and water polluting
activities were verified on-site at the estates visited ( i.e. Trolak
Timur, Trolak Selatan and Trolak Utara) and found to have
been satisfactorily maintained.
The program to regularly educate the workforce and community
about the status of these RTE species are also established with
ongoing consultation with the relevant authorities at the Trolak
group.
There is evidence of commitment to discourage any illegal or
inappropriate hunting, fishing or collecting activities via the
signage erected around the affected areas which prohibit such
activities.
However, the wildlife awareness program is lacking among
the settlers and workers. Awareness program on the RTE
could be further enhanced. Thus a nonconformance was
issued.
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
Compliance
NC: SH-02,
Major
Complied
NC: SH-03,
Minor
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5.2.4 Where an action plan has
been created there shall be
ongoing monitoring:
• The status of HCV and RTE
species that are affected by
plantation or mill operations shall
be documented and reported;
• Outcomes of monitoring shall
be fed back into the action plan.
Minor Compliance
5.2.5 Where HCV set-asides with
existing rights of local
communities have been
identified, there shall be
evidence of a negotiated
agreement that optimally
safeguards both the HCVs and
these rights.
Page 31 of 68
Management plans were established and monitoring outcomes
were reviewed by the Estate managers.
There are no HCV or reported RTE at the Trolak Timur, Trolak
Utara and Trolak Selatan estates, as reported in the PSQM HQ
Report. Verification were also made during on-site assessment
and found to be satisfactory.
The overall management plan on the status of HCV/RTE of the
Trolak plantation group is collated, reviewed and monitored by
the HQ sustainability team and is ongoing.
Complied
It is verified that there has been no instance of HCV set-aside
that conflicts with the rights of local communities at the estates
visited i.e. Trolak Timur, Trolak Selatan and Trolak Utara. Thus
negotiated agreement of such nature is not applicable.
Complied
Minor Compliance
Criteria 5.3
Waste is reduced, recycled, re-used and disposed of in an environmentally and socially responsible manner.
Indicators
Findings and Objective Evidence
Compliance
5.3.1 All waste products and
sources of pollution shall be
identified and documented.
Visits made to POM and Trolak Timur, Trolak Selatan and
Trolak Utara estates showed that all waste products and
sources of pollution were identified and documented.
The documentation and identification of all the waste products
such as scheduled waste, domestic waste , clinical waste and
recyclable waste such as metal, plastic, mill waste and polluting
materials e g. EFB, POME, Stack emissions and Boiler ashes
were maintained and monitored at the POM.
Scheduled Waste identified included spent hydraulic oil (SW
305), spent lubricant oil (SW 306), used chemical
containers/drums (SW 409), used filters (SW 410), clinical
waste (SW 404) and used batteries (SW 102).
Records on the usage and disposal were well recorded and
documented.
Appropriate secondary containment for the diesel skid tanks,
chemical and scheduled waste storage areas was verified to be
maintained.
Complied
The disposal of used chemicals and containers were done in
accordance with their schedule on waste management as
planned.
Stores for scheduled waste were inspected at audited sites i.e.
POM and disposal was done by scheduled waste disposal
company authorized and licensed by Department of
Environment,
The mill and estates also have a proper Scheduled Waste
Store for storing scheduled waste until time of disposal by DOE
authorized waste disposal contractor e.g. Hip Huat Chemicals
Sdn Bhd, Famous Phase Sdn Bhd and Alivirgo Sdn Bhd.
Complied
Major Compliance
5.3.2 All chemicals and their
containers shall be disposed of
responsibly.
Major Compliance
5.3.3 A waste management and
disposal plan to avoid or reduce
pollution shall be documented
and implemented.
Minor Compliance
The waste management and disposal plan were in place at
both the POM and estates. It has been documented and
implemented as required and is being carried out responsibly.
Segregation of wastes i.e. general wastes and scheduled
wastes was verified to be satisfactory in the Trolak Plantations.
Proper storage areas were identified for the storage of the
recyclable wastes at the estates and mill.
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Waste disposal was done by an appointed contractor that is
licensed by the Department of Environment.
The solid waste management and disposal plan using landfills
was available at the mill and estates.
Recycling of crop residues / biomass i.e. EFB and POME had
been implemented. Management EFB application plans and
progress reports were verified to be satisfactory.
The designated landfill area at Trolak, used for household
waste and managed by FELDA Engineering Sdn Bhd, were
verified to be at least more than 500 m away from any streams /
water sources /residential area -thus minimizing the risk of
contamination of contamination of water sources.
Recycling bins of three different colour codes for specific
recycle waste were available in the POM and were used for
solid waste segregation and recycling.
At Felda Trolak Selatan and Felda Trolak Utara estates, it
was discovered that the disposal of plantation waste
materials was not properly monitored and recorded. The
waste materials such as fertilizer bags, plastics, tyres and
pesticides containers were strewn all over the places in the
fields.
Action plan for the disposal of this waste was available;
however, it has not been adhered to or implemented
accordingly. Provision of a dumpsite for the disposal of
these waste were not provided.
The disposal of plantation waste, especially those
plantation managed by the smallholders, were not
monitored. There was no proper implementation and
monitoring of their disposal. It was not properly
implemented and documented. In addition, scheduled
waste inventory in the estates were inadequately
documented. Thus a nonconformance was issued.
Page 32 of 68
NC:SH-04,
Minor
Criteria 5.4
Efficiency of fossil fuel use and the use of renewable energy is optimised.
Indicators
Findings and Objective Evidence
Compliance
5.4.1 A plan for improving
efficiency of the use of fossil
fuels and to optimise renewable
energy shall be in place and
monitored.
Monthly record on energy consumption for both renewable and
non renewable sources were kept and documented. It is
monitored to optimise use of renewable energy. Data is being
compiled for comparison and control for future improvement.
Visit to Trolak mill showed evident that they are compiling the
data, document it for further action to improve on their efficiency
of using the renewable and non renewable energy.
Apart from use of diesel for electricity, palm fiber was also used
to generate electricity through steam turbine and boiler. The
kernel shells were sold as bi-products to other agencies/clients.
The use of energy in palm oil mill and line site was monitored
monthly to compare the energy usage against the production of
CPO. Electricity generation was through steam turbine and
boiler where Palm fiber and PK shells were used as renewable
energy/fuel on a 70:30 ratio basis. Monthly records of energy
consumption of non-renewable and renewable fuel per metric
tonne of palm product at the POM were available.
At the estates, diesel consumption per metric ton FFB was also
monitored on a monthly basis.
It was verified that energy usage are being monitored at the
PMU for better control and comparison of trends.
Complied
Minor Compliance
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Criteria 5.5
Use of fire for preparing land or replanting is avoided, except in specific situations as identified in the ASEAN
guidelines or other regional best practice.
Indicators
Findings and Objective Evidence
Compliance
5.5.1 There shall be no land
preparation by burning, other
than in specific situations as
identified in the ‘Guidelines for
the Implementation of the
ASEAN Policy on Zero Burning’
2003, or comparable guidelines
in other regions.
The Group policy of ‘Zero open burning’ is enforced since July
2011. The PMU had observed the policy of ‘Zero open burning’
for any replanting, if any, at the estates.
Field inspections made at Trolak Timur, Trolak Utara and
Trolak Selatan estates showed no evidence of open burning.
Complied
Major Compliance
5.5.2 Where fire has been used
for preparing land for replanting,
there shall be evidence of prior
approval of the controlled
burning as specified in
‘Guidelines for the
Implementation of the ASEAN
Policy on Zero Burning’ 2003, or
comparable guidelines in other
regions.
Minor Compliance
The PMU has adhered to the ‘zero burning ‘policy for replanting
at the estates.
During the audit, there were no replanting activities carried out
in the Trolak plantation group.
There was no evidence of any burning of domestic waste at the
housing line sites and at the sanitary landfills of the estates
during on site field assessment. Sanitary landfill was located at
the estates. The areas are located far away from the village and
water sources.
However, activities of open burning in the plantation have
not been monitored closely at Trolak Selatan estate. There
was evidence of open burning carried out in the plantation
for the processing of coconut kernel. There should be
evidence of prior approval for the burning of the product.
Thus a nonconformance was issued.
NC: SH-05,
Minor
Criteria 5.6
Plans to reduce pollution and emissions, including greenhouse gases, are developed, implemented and monitored.
Indicators
Findings and Objective Evidence
Compliance
5.6.1 An assessment of all
polluting activities shall be
conducted, including gaseous
emissions, particulate/soot
emissions and effluent (see
Criterion 4.4).
The PMU had reviewed the environmental impact assessment
on potential pollution to water, gaseous emissions to air and
contamination on land.
At POM, monitoring of mill gas emissions is being done online
using the Continuous Emissions Monitoring System (CEMS)
and supported by the Ringlemann Smoke Chart.
POME treatment, monitoring and land application is monitored,
maintained and adhered to DOE regulations.
Complied
Identification of significant pollutants and greenhouse gas
(GHG) emissions has been done e.g. POME, diesel / fuel and
fertilizer. Their usage have been recorded and documented at
the PMU.
Plans for reduction or minimization of GHG have not been
established yet. An Observation was issued.
New
requirement of
RSPO P&C
(2013)
OBS: SH-01
Monitoring and reporting of the significant pollutants to water,
gaseous emissions to air and contamination on land are in
place..
Tools and systems used include the DOE online CEMS
monitoring for air emissions, water quality at discharge points
as per DID regulations and SW disposal were adhering to DOE
requirements.
Complied
Major Compliance
5.6.2 Significant pollutants and
greenhouse gas (GHG)
emissions shall be identified, and
plans to reduce or minimise them
implemented.
Major Compliance
5.6.3 A monitoring system shall
be in place, with regular reporting
on progress for these significant
pollutants and emissions from
estate and mill operations, using
appropriate tools.
Minor Compliance
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Page 34 of 68
Water samples were regularly taken every month and tested by
mill environment officer in charge and analyzed to ensure
compliance to DOE requirements at final discharge points The
water samples were sent to Felda Analytical Laboratory for
analysis.
Records are maintained and verified on-site to have met the
permissible regulatory limits.
Monthly reporting to DOE was also done and record
documented
Principle 6: Responsible consideration of employees and of individuals and communities affected by
growers and millers
Criteria 6.1
Aspects of plantation and mill management that have social impacts, including replanting, are identified in a
participatory way, and plans to mitigate the negative impacts and promote the positive ones are made,
implemented and monitored, to demonstrate continual improvement.
Indicators
Findings and Objective Evidence
Compliance
6.1.1 A social impact
assessment (SIA) including
records of meetings shall be
documented.
The regional level Social Impact Assessment (SIA) was
conducted dated 5 July 2014, 41 attendance from local
government agencies, local communities, service providers,
neighbouring estates, outside crop producers [OCPs]. The
review mechanism had appropriately involved stakeholders such
as the sustainability team and Geographic Information System
(GIS) team.
Following that each estate sampled conducted a questionnairebased survey on internal stakeholders. For example, the internal
surveys were conducted on 9 Jul 2014 in Trolak POM, and 24
Apr 2014 in Trolak Timur Estate. Based on this internal survey
each estate prepared their specific Mitigation Plan with dates
and person in-charges clearly stated.
Complied
The participation of both internal and external stakeholders
(including local from Governmental organizations) which was
evident with the list of participants recorded. Minutes of meetings
as appended to the SIA Report were maintained as records. List
of stakeholders were verified and included government bodies,
group associated stakeholders, neighboring estates and small
holders, management staff and workers (incl. representative of
migrant workers i.e. Indonesians), Contractors/suppliers and
health clinic staff.
Complied
The participation of both internal and external stakeholders
(including local from Governmental organizations) which was
evident with the list of participants recorded. Minutes of meetings
as appended to the SIA Report were maintained as records. List
of stakeholders were verified and included Felda settlers, Orang
Asli communities, school teachers, auxiliary police, government
bodies, neighbouring estates and small holders, management
staff and workers (incl. representative of migrant workers i.e.
Indonesians), contractors/suppliers and health clinic staff.
Sighted records of appointed teams headed by estate managers
assisted by assistant managers. The roles and responsibilities of
these appointed officials were defined.
Complied
The PMU has planned to review the SIA plans every year for
follow-up and updating to current practices. The social
documents had plans for avoidance or mitigation of negative
Complied
Major Compliance
6.1.2 There shall be evidence
that the assessment has been
done with the participation of
affected parties.
Major Compliance
6.1.3 Plans for avoidance or
mitigation of negative impacts
and promotion of the positive
ones, and monitoring of impacts
identified, shall be developed in
consultation with the affected
parties, documented and
timetabled, including
responsibilities for
implementation.
Major Compliance
6.1.4 The plans shall be
reviewed as a minimum once
every two years and updated as
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necessary, in those cases where
the review has concluded that
changes should be made to
current practices. There shall be
evidence that the review includes
the participation of affected
parties.
Minor Compliance
6.1.5 Particular attention shall be
paid to the impacts of
smallholder schemes (where the
plantation includes such a
scheme).
Page 35 of 68
impacts, such as continue monitoring the level of smoke release
from the mill, lack of suitable work opportunities for Felda second
generation [KESIDANG], etc.
The plans also promoting the positive ones such as targeting
higher education achievement of school children.
The management of estate and mill has monitored the impacts
identified, developed in consultation with the affected parties,
especially communities within the PMU, e.g. Felda settlers,
government managed institutions [schools, clinics].
Positive impacts such as increased work opportunities,
increased income and improved living standards are identified.
Complied
Minor Compliance
Criteria 6.2
There are open and transparent methods for communication and consultation between growers and/or millers,
local communities and other affected or interested parties.
Indicators
Findings and Objective Evidence
Compliance
6.2.1 Consultation and
communication procedures shall
be documented.
Policy on industrial relations, i.e, “Polisi Komunikasi” dated 1Jun.
2014 signed by Datuk Faizoul Ahmad, Pengarah Besar Felda,
for internal and external communication and consultation is
available. In all estates audited, where are actually the Felda
Scheme Smallholders, at least three different meetings
conducted between the Felda management office and the
Scheme Smallholders conducted every month.
Among available channels of communications between the
management and affected or interested parties are, the Joint
Consultative Committee [JCC], gathering with Felda Scheme
Smallholders, Jawatankuasa Kemajuan dan Keselamatan
Kampung/Rancangan [JKKR], Gerakan Persatuan Wanita
[GPW], etc. All of these meetings are conducted monthly. Other
than meetings and gatherings, affected parties also have access
to workplace inspections, suggestion boxes, housing
maintenance request forms to raise their concerns.
Estate managers are the nominated persons responsible for
communication with the stakeholders. The organization has a list
of stakeholders including local authorities, government
departments, suppliers and contractors.
Complied
Organisation charts in the mill ad estates visited show that
different responsible persons are nominated for different sectors
of stakeholders. Interviews with mill and estate managers
verified the understanding of their roles and responsibilities.
Responsible persons are nominated to communicate with
different sectors of stakeholders, e.g. Mohd. Shazwan Bin Sharif,
Asst. Mill Manager is responsible on social issues based on
nomination letter dated 5 Feb. 2014 signed by Mill Manager,
Zamri Bakar. Badrolnizam Tajry, Supervisor is responsible on
social issues based on nomination letter dated 16 June. 2014
signed by Estate Manager, Sabran Mohammad Ali. Rozaidi Salih
, Assistant Manager is responsible on social issues based on
nomination letter dated 31 Jul. 2014 signed by Estate Manager,
Hj. Azman Abu Bakar.
Complied
List of stakeholders are sighted and properly filed, e.g. in file
“C.1.1 Maklumat Kepada Stakeholders” in Trolak Timur estate.
The list is also kept by Felda Trolak Regional office as they are
in-charge of organising the external stakeholder consultation at
Complied
Major Compliance
6.2.2 A management official
responsible for these issues shall
be nominated.
Minor Compliance
6.2.3 A list of stakeholders,
records of all communication,
including confirmation of receipt
and that efforts are made to
ensure understanding by
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affected parties, and records of
actions taken in response to
input from stakeholders, shall be
maintained.
Minor Compliance
Page 36 of 68
regional level.
Internal stakeholders may raise their concerns through different
communication channels as mentioned in 6.2.1. External
stakeholders may specifically raise their concerns through
suggestion boxes, letters or personal meetings with any of the
managers.
Criteria 6.3
There is a mutually agreed and documented system for dealing with complaints and grievances, which is
implemented and accepted by all affected parties.
Indicators
Findings and Objective Evidence
Compliance
6.3.1 The system, open to all
affected parties, shall resolve
disputes in an effective, timely
and appropriate manner,
ensuring anonymity of
complainants and
whistleblowers, where
requested.
The PMU has an established and documented system for
dealing with complaints and grievances and it was implemented
through Manual Lestari 1A [ML-1A/L2-PR4(0)].
The record shows that ‘Complaints and Grievances Book’ in all
estates visited are still active in recording complaints/requests
made by employees and Scheme Smallholders. Over the past 6
months, entries made were mainly on minor repairs needed to
the housing facilities and access road which were verified to be
attended to in a timely manner.
Complied
Complaints and grievances are handled by respective
responsible persons. Outcomes from the actions taken are
recorded in different manners, e.g. meeting minutes and
payment vouchers to contractors after completion the jobs.
Mechanisms are appropriately established and implemented.
Records of meeting and any resolutions or outcomes are
maintained through Minutes or in Complaints Log. For example
latest entry Buku Aduan in Trolak Timur Estate was is from
Maimunah dated 4 Sep. 2014 regarding fallen branches causing
roof damage. Action taken immediately to remove the branches
and request for repair fund from HQ and will be deducted from
harvest yields or from insurance coverage with advance
payment from Felda.
Complied
Major Compliance
6.3.2 Documentation of both the
process by which a dispute was
resolved and the outcome shall
be available.
Major Compliance
Criteria 6.4
Any negotiations concerning compensation for loss of legal, customary or user rights are dealt with through a
documented system that enables indigenous peoples, local communities and other stakeholders to express their
views through their own representative institutions.
Indicators
Findings and Objective Evidence
Compliance
6.4.1 A procedure for identifying
legal, customary or user rights,
and a procedure for identifying
people entitled to compensation,
shall be in place.
No cases requiring any negotiation or compensation pertaining
to these criteria.
There have been no changes in this status as at the period of
verification on site.
Complied
At the time of audit, there were no borders which were directly
adjacent to any villages or native land with the FELDA Scheme
Smallholders. The FELDA Scheme Smallholders operations are
based on approval from federal government. Therefore, no
cases requiring any negotiation or compensation pertaining to
these criteria.
Complied
Major Compliance
6.4.2 A procedure for calculating
and distributing fair
compensation (monetary or
otherwise) shall be established
and implemented, monitored and
evaluated in a participatory way,
and corrective actions taken as a
result of this evaluation. This
procedure shall take into
account: gender differences in
the power to claim rights,
ownership and access to land;
differences of transmigrants and
long-established
communities; and differences in
ethnic groups’ proof of legal
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versus communal ownership of
land.
Minor Compliance
6.4.3 The process and outcome
of any negotiated agreements
and compensation claims shall
be documented, with evidence of
the participation of affected
parties, and made publicly
available.
No cases requiring any negotiation or compensation pertaining
to these criteria.
There have been no changes in this status as at the period of
verification on site.
Complied
Major Compliance
Criteria 6.5
Pay and conditions for employees and for contract workers always meet at least legal or industry minimum
standards and are sufficient to provide decent living wages.
Indicators
Findings and Objective Evidence
6.5.1 Documentation of pay and
conditions shall be available.
Only local workers are hired at the POM and in all the estates
offices. However, FTP, Trolak Timur estate and other
contractors providing agricultural services to the Scheme
Smallholders hired both local and foreign workers.
Documentation and conditions of pay for foreign workers at
the FTP and for local workers at the estates offices are
available for verification. Employment agreement with foreign
workers, who are mostly from Indonesia, stated all statutory
fringe benefits and eligible incentives, e.g. working hours,
overtime, leave and medical benefits, maternity leave for
women, insurance coverage, deductions, resignation notice
period, company rules.
The payment slips for foreign workers at the FTP sighted and
Trolak Timur estate are easy to understand and this fact was
further verified with migrant workers. Payments are made
th
latest by 7 of each month and consistent with Minimum Wage
Order 2012 as well as MAPA-NUPW collective agreement.
Holidays entitlements as required by the laws are satisfactorily
fulfilled, e.g. annual leaves, public holidays, and maternity
leave. Payments for unused annual leaves in December 2013
were sighted at FTP office.
However, in Trolak Timur estate due to unintentional
mistake in check roll computation system, unused annual
leave for foreign workers had not been paid for the year
2012 and 2013. Thus a nonconformance was issued.
Major Compliance
6.5.2 Labour laws, union
agreements or direct contracts of
employment detailing payments
and conditions of employment (e.g.
working hours, deductions,
overtime, sickness, holiday
entitlement, maternity leave,
reasons for dismissal, period of
notice, etc.) shall be available in the
languages understood by the
workers or explained carefully to
them by a management official.
Major Compliance
6.5.3 Growers and millers shall
provide adequate housing, water
supplies, medical, educational and
Offer letters and signed “Pengakuan Penerimaan Syaratsyarat Perkhidmatan Petugas Syarikat Kumpulan Felda & Kod
Etika dan Tatalaku Petugas Syarikat Kumpulan Felda yang
berkuatkuasa Mulai 1 Januari 2010” for local workers are
sighted.
Sample employment contract, i.e. “Surat Perjanjian Pekerjaan
diantara Felda Global Ventures Plantations (M) Sdn. Bhd.
(974143 – H) dengan Pekerja Asing Indonesia” for foreign
workers hired by FTP were sighted during the audit. The
document covers all issue such as working hours, deductions,
overtime, sickness, holiday entitlement, maternity leave, and
reasons for dismissal, period of notice made available in
Bahasa Malaysia which is understood by the workers. Signed
copies of this employment contract are kept by Felda Head
office.
The estate management was noted to have generally
complied with Workers’ Minimum Standard of Housing and
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
Compliance
NC: JM-01,
Major
Complied
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KKS Trolak Grouping: Main Assessment
welfare amenities to national
standards or above, in accordance
with Workers’ Minimum Standard of
Housing and Amenities Act 1990
(Act 446) or above, where no such
public facilities are available or
accessible (not applicable to
smallholders).
Minor Compliance
Page 38 of 68
Amenities Act 1990 (Act 446).
Site visits to workers’ homes and interviews with their
dependents revealed their general satisfaction with their
housing conditions and amenities.
Site visits to FTP workers’ quarters as well as the Scheme
Smallholders housing revealed their general satisfaction with
their housing conditions and amenities.
Housing, electricity and water supply
All Felda staff and Scheme Smallholders are provided with
proper housing and sufficient pay-per-use 24-hour electricity
and water supply. Foreign workers hired by FTP however are
accommodated in cabin-type housing which meant for
temporary since 2011. Electricity and water supply at the FTP
foreign workers cabin quarters are provided free.
Rubbish at Felda staff quarters and Scheme Smallholders are
collected every two days.
FTP as the official agricultural service provider for Felda
estates provides free cabin-type housing and piped water
supply, free electricity, medical benefits, insurance cover, and
welfare amenities that in overall constitutes a decent living for
the employees.
However, at Felda Trolak Selatan and Trolak Utara, cabintype housing built since 2011 were meant to be temporary
and no approval has yet been acquired from the local
authority, i.e. Pejabat Buruh, as stipulated in the Workers’
Minimum Standard of Housing and Amenities Act 1990
(Act 446). Thus a nonconformance was issued.
NC: JM-02,
Minor
It is further noted that application for approval on the above as
temporary housing has been promptly made to the Pejabat
Buruh (Department of Labour).
Schools
For local children, includes children of Felda staff and Scheme
Smallholders, there are government primary, secondary and
religious schools in the vicinity of the PMUs.
Sundry shops
Sundry shops and other facilities are available in the vicinity of
the PMUs, e.g. banks, petrol station, fresh market, night
market, restaurants and other eating places.
Crèche ( Rumah Asuhan Kanak-kanak)
Government managed kindergartens, i.e. Tadika KEMAS, are
available in all estates visited for pre-school children.
Medical clinics
A government managed clinics is available at the vicinity of the
PMUs. Medical allowance limit for married Felda staff is
RM400/year and bachelor staff is RM200/year. FTP foreign
workers are entitled for RM200/year of medical allowance.
Transport to and from the clinics are provided free for Felda
staff and FTP foreign workers. FTP foreign workers are
covered by insurance underwritten by RHB Insurance, i.e.
through Foreign Workers Compensation Scheme and the
insurances are still valid at the time of audit.
6.5.4 Growers and millers shall
make demonstrable efforts to
monitor and where able, improve
workers’ access to adequate,
Food for the Felda staff, Scheme Smallholder and FTP foreign
workers provided through sundry shops at the vicinity of the
PMUs. Most of the sundry shops are operated by the Scheme
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
Complied
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KKS Trolak Grouping: Main Assessment
sufficient and affordable food.
Page 39 of 68
Smallholders.
Minor Compliance
Criteria 6.6
The employer respects the rights of all personnel to form and join trade unions of their choice and to bargain
collectively. Where the right to freedom of association and collective bargaining are restricted under law, the
employer facilitates parallel means of independent and free association and
bargaining for all such personnel.
Indicators
Findings and Objective Evidence
Compliance
6.6.1 A published statement in local
languages recognising freedom of
association shall be available.
The published statements of policy “Polisi Hak Kebebasan
Bersuara and Menganggotai Kesatuan”, dated 1Jun. 2014
signed by Datuk Faizoul Ahmad, Pengarah Besar Felda,
recognises the employee’s freedom of association, was found
to be available and widely displayed in all notice boards of the
PMUs. This policy is available in Bahasa Malaysia which can
be understood by majority of the workers. All non-executive
Felda staff are members of Kesatuan Pekerja-Pekerja Felda
Palm Industries Sdn. Bhd. and all executives staff are
members of Persatuan Kakitangan Kanan Felda [PKKF].
Membership fees are between RM5-10 through monthly salary
deduction.
In the POM for example, latest meeting between workers
representative with the management was conducted on 10
Jan. 2014. Issues raises during the meeting were verified
some are already completed and some are pending budget
approval.
Complied
Both unions mentioned above meet annually. For example,
last record of “Kesatuan Pekerja-Pekerja Felda Cawangan
Selangor/Perak Selatan” [KPPF CS/PS] meeting was on 14
Jul. 2014.
Complied
Major Compliance
6.6.2 Minutes of meetings with
main trade unions or workers
representatives shall be
documented.
Minor Compliance
Criteria 6.7
Children are not employed or exploited.
Indicators
Findings and Objective Evidence
Compliance
6.7.1 There shall be documentary
evidence that minimum age
requirements are met.
The PMU has a policy of not employing child labour i.e.
persons below 18 years old in accordance with Employment
Act 265 as evidenced in “Polisi Pekerja Kanak-Kanak”, dated
1 Jun. 2014 signed by Datuk Faizoul Ahmad, Pengarah Besar
Felda. This policy is displayed at strategic public places.
Employees and workers profile were sighted during the audit.
No underage workers found. This fact was further verified
through interviews with staff and workers in the PMU.
Complied
Major Compliance
Criteria 6.8
Any form of discrimination based on race, caste, national origin, religion, disability, gender, sexual orientation,
union membership, political affiliation, or age, is prohibited.
Indicators
Findings and Objective Evidence
Compliance
6.8.1 A publicly available equal
opportunities policy including
identification of relevant/affected
groups in the local environment
shall be documented.
The PMU has a publicly displayed documented policy on
equal opportunities, i.e. “Polisi Kesetaraan Peluang”, dated 1
Jun. 2014 signed by Datuk Faizoul Ahmad, Pengarah Besar
Felda.. The policy stressed on non-discrimination based on
race, caste, nationality, religion, gender, sexual orientation,
disability/handicap, and union/political affiliations. However,
positive discrimination for the benefit of certain society groups
may be allowed after consultation.
Complied
Felda adopted the “Polisi Pengambilan Pekerja Asing”, dated
1 Jun. 2014 signed by Datuk Faizoul Ahmad, Pengarah Besar
Complied
Major Compliance
6.8.2 Evidence shall be provided
that employees and groups
including local communities,
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KKS Trolak Grouping: Main Assessment
women, and migrant workers have
not been discriminated against.
Major Compliance
6.8.3 It shall be demonstrated that
recruitment selection, hiring and
promotion where relevant are
based on skills, capabilities,
qualities, and medical fitness
necessary for the jobs available.
Minor Compliance
Page 40 of 68
Felda. The employment of foreign workers was implemented
without affecting the opportunities for local communities.
Local workers at the POM and Felda estate offices are
covered under SOCSO scheme, whilst, migrant workers
working for FTP and Trolak Timur estate are covered under
Foreign Workers Compensation scheme (FWCS) underwritten
by RHB Insurance. Insurance covers sighted shows validity at
least until 2015.
Interviews with FTP foreign workers revealed satisfaction with
the estates for job opportunities and they enjoy all common
welfare amenities like free housing, free water and electricity
supplies and medical care. They are aware that their
grievances can be raised through various channels, especially
the regular roll call meetings they are attending every morning.
Depending on the nature of work positions, The PMU
management takes into considerations the needs for technical
qualifications/experience and related skills in recruitment
selection, hiring and promotion exercises.
It was verified that the promotions to higher position at the
estates and POM were based on evaluations which
considered the skill, capabilities, qualities and medical fitness
of the employees.
Complied
Criteria 6.9
There is no harassment or abuse in the work place, and reproductive rights are protected.
Indicators
Findings and Objective Evidence
Compliance
6.9.1 A policy to prevent sexual and
all other forms of harassment and
violence shall be implemented and
communicated to all levels of the
workforce.
A documented policy to prevent sexual harassment and
violence “Polisi Gangguan Seksual, Keganasan Serta Hak
Kebebasan Reproduksi” dated 1 Jun. 2014 signed by Datuk
Faizoul Ahmad, Pengarah Besar Felda.
Gender committees or equivalent are formed, i.e. Kelab
Keluarga Dayabudi [KKD] in the POM and Gerakan Persatuan
Wanita [GPW] in the estates. At the PMU level Jawatankuasa
Bertindak Wanita was formed on 16 Jul. 2014. All these
committees are aware of the policy and its complaints
procedures and planned has been developed to explain
sexual harassment to the communities within the PMU. For
example in Chairperson for the Jawatankuasa Bertindak
Wanita, i.e. Ms. Husna, SDA Trolak Utara estate has included
a briefing session on sexual harassment during “Program
Santai Bersama Belia”held on 29 Aug. 2014 and during PIBG
meeting in SK Trolak Utara held on 13 Aug. 2014.
Complied
Complied
Major Compliance
A documented policy to prevent sexual harassment and
violence “Polisi Gangguan Seksual dan Keganasan” is
available and publicly displayed, i.e. Polisi Gangguan Seksual,
Keganasan Serta Hak Kebebasan Reproduksi” dated 1 Jun.
2014 signed by Datuk Faizoul Ahmad, Pengarah Besar Felda.
All committees mentioned above, i.e. KKD, GPW and ,
Jawatankuasa Bertindak Wanita are aware of the policy and
its complaints procedures. This policy and procedures have
been communicated to all level workforce and the settlers
through various activities as mentioned above.
6.9.3 A specific grievance
mechanism which respects
anonymity and protects
complainants where requested
shall be established, implemented,
and communicated to all levels of
Complaint and grievance procedures “Polisi Pemberian
Maklumat (whistle blowing)” dated 1 Aug. 2006 [Bil.
(10)FH/02/20] signed by Tajuddin Carrim, Pengarah Eksekutif
Kanan, Sumber Manusia are available to manage grievances
and complaints from internal and external stakeholders.
Complied
Major Compliance
6.9.2 A policy to protect the
reproductive rights of all, especially
of women, shall be implemented
and communicated to all levels of
the workforce.
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the workforce.
Minor Compliance
Page 41 of 68
Management confirmed that there has been no report of
sexual harassment in the PMU so far.
Criteria 6.10
Growers and millers deal fairly and transparently with smallholders and other local businesses.
Indicators
Findings and Objective Evidence
Compliance
6.10.1 Current and past prices paid
for Fresh Fruit Bunches (FFB) shall
be publicly available.
Onsite audit verified that the current and past prices paid for
FFB pricing were displayed at the Mill and Estate offices.
Complied
Pricing mechanism for FFB is fair and transparent. Price of
FFB was set based on MPOB approved price. FFB was also
graded by licensed graders based on MPOB specification.
Complied
Stakeholder interviews conducted during this assessment with
suppliers, contractors, and relevant parties including local and
foreign workers confirmed that understand the contractual
agreements (such as terms and payment) they enter into with
the PMU. They also consider the business transactions as fair
and transparent.
Complied
Agreed payments are made promptly within the 30-day of the
following month. Through interviews made, there is no
evidence to suggest of any unfair business practices with the
local businesses.
Complied
Minor Compliance
6.10.2 Evidence shall be available
that growers/millers have explained
FFB pricing, and pricing
mechanisms for FFB and
inputs/services shall be
documented (where these are
under the control of the mill or
plantation).
Major Compliance
6.10.3 Evidence shall be available
that all parties understand the
contractual agreements they enter
into, and that contracts are fair,
legal and transparent.
Minor Compliance
6.10.4 Agreed payments shall be
made in a timely manner.
Minor Compliance
Criteria 6.11
Growers and millers contribute to local sustainable development where appropriate.
Indicators
Findings and Objective Evidence
Compliance
6.11.1 Contributions to local
development that are based on the
results of consultation with local
communities shall be
demonstrated.
The PMU’s contribution towards local communities had been
evidenced in several social areas and verified during on site
visit as follows:
Compatible
Minor Compliance
6.11.2 Where there are scheme
smallholders, there shall be
evidence that efforts and/or
resources have been allocated to
improve smallholder productivity.
Minor Compliance
• Free tuition, Quran reciting lesson for children of Felda staff
and Scheme Smallholders.
• Allocation for educational budget to schools in the vicinity of
the PMU as incentives for high achievers.
It was verified that in Felda Trolak Selatan, Trolak Timur,
Trolak Utara, Sg. Klah and Sg. Behrang estates have Scheme
Smallholders.
Felda through its subsidiary, the FTP, are taking efforts to
improve the productivity of the Scheme Smallholders while
adhering to RSPO P&C. However, quite a number of Scheme
Smallholders opted to manage their plots of lands on their own
especially after the land titles have been transferred into their
individual names.
Compatible
Criteria 6.12
No forms of forced or trafficked labour are used.
Indicators
Findings and Objective Evidence
Compliance
6.12.1 There shall be evidence that
no forms of forced or trafficked
labour are used.
Audit of employment records such as work permits in all estate
offices confirmed that all migrant workers were recruited
through legal means and according to the regulatory
requirements. Unit Tenaga Kerja, FELDA Global Ventures
Complied
Major Compliance
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Page 42 of 68
[FGV] is the main unit organising recruitment of new foreign
workers in collaboration with private recruitment agencies in
the country of origin. The estates’ responsibilities are only to
allocate each foreign worker with suitable accommodation and
offer them enough jobs in a month.
6.12.2 Where applicable, it shall be
demonstrated that no contract
substitution has occurred.
Minor Compliance
6.12.3 Where temporary or foreign
workers are employed, a special
labour policy and procedures shall
be established and implemented.
Major Compliance
There was no evidence of contract substitution and this was
confirmed from interviews with workers and relevant
stakeholders.
Complied
The special policy on recruitment of foreign workers “Polisi
Pengambilan Pekerja Asing” and equal opportunities “Polisi
Kesetaraan Peluang” are established and the implementations
are verified to be satisfactory. Review on employment
contracts of foreign workers also confirmed that the policies,
including minimum wages have also been duly implemented.
Complied
Criteria 6.13
Growers and millers respect human rights.
Indicators
Findings and Objective Evidence
Compliance
6.13.1 A policy to respect human
rights shall be documented and
communicated to all levels of the
workforce and operations (see
Criteria 1.2 and 2.1).
The special policy on human rights, i.e. “Polisi Hak Asasi
Manusia” dated 1 Jun. 2014 signed by Datuk Faizoul Ahmad,
Pengarah Besar Felda is established and the implementations
are verified to be satisfactory. Review on employment
contracts of foreign workers also confirmed that the policies,
including minimum wages have also been duly implemented.
Complied
Not applicable to this PMU.
Not applicable
Major Compliance
6.13.2 As long as children of
plantation workers of Sabah and
Sarawak are not secured a right to
go to government school, the
plantation companies should
engage in a process to secure the
children of the plantation workers
access to education as a moral
obligation.
Minor Compliance
Principle 7: Responsible development of new plantings
FELDA Trolak GROUPING-PMU has a procedure for this development but has not carried any new plantings after
November 2005. Therefore Principle 7 is not applicable during this assessment.
Principle 8: Commitment to continuous improvement in key areas of activity
Criterion 8.1
Growers and millers regularly monitor and review their activities, and develop and implement action plans that
allow demonstrable continual improvement in key operations.
Indicators
Findings and Objective Evidence
Compliance
8.1.1 The action plan for continual
improvement shall be implemented,
based on a consideration of the
main social and environmental
impacts and opportunities of the
grower/mill, and shall include a
range of Indicators covered by
these Principles and Criteria.
Major / Minor -TBF
The PMU has identified and implemented the following
Continual Improvement Plans in the mill and estates for the
period 2013 to 2015 as required:
The plans include:
Complied
As a minimum, these shall include,
but are not necessarily be limited to:
• Reduce the usage of pesticides
• Increase planting of beneficial plants (Turnera subulata,
Cassia cobanensis and Antigonon leptopus) along the roads
including those passing through scheme smallholders’ plots.
• Arrange fronds in L-shape on flat land including scheme
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KKS Trolak Grouping: Main Assessment
• Reduction in use of
pesticides(Criterion 4.6);
• Environmental impacts (Criteria
4.3, 5.1 and 5.2);
Page 43 of 68
smallholders’ plots.
• Reuse fertilizer bags; Return pesticide containers to
suppliers; Sell off obsolete papers, steel.
• Repair and repainting of workers’ houses/quarters.
• Maintaining of zero accident rate.
• Waste reduction (Criterion 5.3);
• Pollution and greenhouse gas
(GHG) emissions (Criteria 5.6 and
7.8);
• Social impacts (Criterion 6.1);
• Optimising the yield of the supply
base.
• Organising mobile banking from Bank Simpanan Nasional
[BSN] to come to the settlement monthly to cater the needs
of the elderly first generation Scheme Smallholders to
withdraw money.
• Allocation for educational budget to schools in the vicinity of
the PMUs as incentives for high achievers.
• Changing of underground water piping to improve the water
supply around the Felda settlement.
• Building badminton courts for employees.
• Reduce the delivery time of FFB to POM.
• Increase FFB quality and yield.
3.1.1 Supply Chain Certification Standards Findings - on CPO Mill
The Supply Chain model applied at KKS Trolak POM during this Main Assessment is Module E – CPO Mills:
Mass Balance (MB).
Details of findings are as follows:
E.1 Documented procedures
Indicators
Findings and Objective Evidence
Compliance
E.1.1
A documented Supply Chain Procedure Doc No. FGVPMRSPO SCCS Issue 1.0 Rev 2.0 (Effective 1 Dec 2012) SOP for
Mill RSPO Supply Chain Certification System has been
established and implemented using the Mass Balance (MB)
module.
Complied
a) Complete and up to date
procedures covering the
implementation of all the elements
in these requirements
The SOP addressed the following requirements:
•
Purchase, delivery, receipt, storage and processing of FFB
from own PMU estates and suppliers (Outside Crop
Producers),
•
Supplier evaluation and approval,
•
Production and storage of CPO, production data and
capacity,
•
Sales and dispatch of CPO,
•
Document control,
•
Record control with retention period of 10 years.
Implementation complied with all the requirements.
Complied
b) The name of the person having
overall responsibility for and
authority over the implementation of
these requirements and compliance
with all applicable requirements.
This person shall be able to
demonstrate awareness of the
facilities procedures for the
implementation of this standard.
The Mill Manager has been appointed as the person
responsible and with authority to implement RSPO Supply
Chain requirements at the POM. Organization Chart and Job
descriptions have been documented.
Complied
The facility shall have written
procedures and/or work instructions
to ensure the implementation of all
the elements specified in these
requirements. This shall include at
minimum the following:
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Page 44 of 68
The SOP covers the receiving of FFB supply from the PMU
estates and Outside Crop Producers.
All supplies of FFB were subjected to verification of documents
(delivery note), quantity check by weighbridge personnel and
FFB quality check.
Complied
Indicators
Findings and Objective Evidence
Compliance
E.2.1
The Mill verifies and records tonnages and supply source of
FFB received at the weighbridge in the delivery note and
weighbridge ticket and all FFB data are entered by the weighing
clerk into the PGVPM computer system.
Complied
E.1.2
The facility shall have documented
procedures for receiving and
processing certified and noncertified FFBs.
E.2 Purchasing and goods in
The facility shall verify and
document the volumes of certified
and non-certified FFBs received.
Each lorry load of FFB is from a specific Scheme Smallholder
as identified in the Delivery Note and traceable to the account
number in the computer system upon issuance of the
weighbridge ticket.
Monthly reports are submitted to the Kuala Lumpur Head Office
through the Mill Performance Report (MPR) system.
Production Report verified to be Mass Balance CPO.
The POM has an internal monitoring and reporting mechanism
for advising the CB of production variations. So far, there is no
projected overproduction.
Complied
Indicators
Findings and Objective Evidence
Compliance
E.3.1
Records and reports necessary for all aspects of the
requirements were verified and confirmed to be available.
Complied
E.2.2
The facility shall inform the CB
immediately if there is a projected
overproduction.
E.3 Record keeping
The facility shall maintain accurate,
complete, up-to-date and accessible
records and reports covering all
aspects of these requirements.
E.3.2
Retention times for all records and
reports shall be at least five (5)
years.
E.3.3
The facility shall record and balance
all receipts of RSPO certified FFB
and deliveries of RSPO certified
CPO, PKO and palm kernel meal on
a three-monthly basis.
E.3.4
The following trade names should
be used and specified in relevant
documents, e.g. purchase and sales
contracts, e.g. *product name*/SG
or Segregated. The supply chain
model used should be clearly
indicated.
The records and reports were updated daily/ regularly, properly
filed and readily retrievable.
As per the SOP, the records and reports are archived and to be
stored for a minimum of 10 years.
Complied
Transaction documents and bookkeeping of CPO and PK are
done daily and monthly summary report of FFB receipt, FFB
processed, CPO production, PK production and balance stocks
submitted to the Kuala Lumpur Head Office.
The two weighbridges at the Mill are duly calibrated and
calibration certificates found to be in order.
There is no PKO and Palm Kernel mill at the said POM facility.
PK sold and delivered to the Kernel Crushing Plant.
All deliveries of the MB sales are from positive stock.
Complied
POM has prepared an appropriate stamp for the identification of
RSPO certified CPO and PK. Documents to be stamped
“RSPO CPO or PK – Mass Balance”.
Traceability was verified for the production reports for Jan 2014
till Aug 2014 which was verified from the related records (FFB
Delivery Note, Weighbridge Ticket, FFB & Truck Daily
Summary, Production Report, CPO Storage Report and CPO
Delivery Notes.
Complied
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E.3.5
Page 45 of 68
There is no outsourced activity at this POM.
Complied
Indicators
Findings and Objective Evidence
Compliance
E.4.1
Items (a) to (e) are included in the company’s invoices, delivery
note and other relevant documents to all CPO buyers as
stipulated in the SOP for RSPO/MB module. Deliveries of CPO
and PK made with Delivery Note. Data entry into computer
system or reporting spreadsheet. Delivery of CPO and PK
checked to ensure that the authorized quantities are not
exceeded.
Complied
Indicators
Findings and Objective Evidence
Compliance
E.5.1
The Mill has maintained records of training on the Supply Chain
Certification System for Mass Balance (MB) Module. Interview
with the weighbridge personnel confirmed his awareness of
how the MB module is being implemented and maintained.
Complied
Indicators
Findings and Objective Evidence
Compliance
E.6.1
The SOP stated that the PMU will only make claims on certified
CPO and PK from certified FFB using MB model according to
"RSPO Rules on Market Communications and Claims" and
"RSPO Trademark usage and Guidelines".
So far, there has been no claims made by the PMU.
Complied
In cases where a mill outsources
activities to an independent palm
kernel crush, the crush still falls
under the responsibility of the mill
and does not need to be separately
certified. The mill has to ensure that
the crush is covered through a
signed and enforceable agreement.
E.4 Sales and good out
The facility shall ensure that all
sales invoices issued for RSPO
certified products delivered include
the following information:
a) The name and address of the
buyer;
b) The date on which the invoice
was issued;
c) A description of the product,
including the applicable supply
chain model (Segregated);
d) The quantity of the products
delivered;
e) Reference to related transport
documentation.
E.5 Training
The facility shall provide the training
for all staff as required to implement
the requirements of the Supply
Chain Certification Systems.
E.6 Claims
The facility shall only make claims
regarding the use of or support of
RSPO certified palm oil that are in
compliance with the RSPO Rules for
Communication and Claims.
3.1.2
Status on Supply Chain on POM:
Based on the documents and records presented during the on-site verifications made, it is concluded that the KKS
Trolak POM has been able to comply with the requirements of the RSPO SCCS under the ‘MB’ module and is thus
eligible for ‘MB’ trading for its palm products for year 2014/2015.
3.1.3
Status on Trading of Certified Palm Products by PMU:
The PMU and POM has not commenced the trading of any of its certifiable palm products under the MB module.
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
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Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Page 46 of 68
3.2
Status of Identified Noncompliance and Corrective Actions, Observations and Positive Elements.
3.2.1
Noncompliances
The status of the Noncompliances (NCR) and Observations (OBS) identified against the MYNI Compliance
Indicators is as per the details below:
Assessment Type
Year
Noncompliance (NCR)
Observations (OBS)
Main Assessment
2014
14 (7-Major & 7-Minor)
1
Year 2014: Main Assessment (14 - NCRs)
NCR
#1
MYNI
Indicator
NC:
AL-01,
Major
3.1.1
Details of NCR
Date issued: 12 Sept 2014
Nonconformance:
Minimum 3-year Business / Management Plan at the Trolak Selatan and Utara estates was
not available for the estates which have not taken up the FTP services by the Felda
Settlers.
Root Cause and Corrective Action:
The Scheme Manager for the Settlers had overlooked the matter.
The minimum 3-year Business / Management Plan for 2015, 2016 and 2017 will be
prepared for the estates of the Felda Settlers Scheme Smallholders at the Trolak Selatan
and Utara estates.
Verification for closure:
On site verification was followed up and conducted by the auditor.
The evidences i.e. 3-year Business / Management Plan were submitted and reviewed. The
actions taken has satisfactorily addressed the issue and accepted for the closure of NC.
NC status verified by auditor: AL
Date closed: 6 Nov 2014
Verification (for effective closure): During ASA-01
NCR #2
MYNI
Indicator
NC:
AL-02,
Minor
4.2.2
Details of NCR
Date issued: 12 Sept 2014
Nonconformance:
At Trolak Selatan and Trolak Utara estates, records of fertilizer inputs are not available or
maintained at the non-FTP Felda Settlers plots of estate.
Root Cause and Corrective Action:
The Scheme Manager for the Settlers had overlooked the matter.
Manuring and fertilizer usage records will be established and maintained at the Scheme
Managers office and Assistant appointed to update the records regularly.
Verification for closure:
Actions taken and evidences (including photos) submitted found to satisfactorily address the
nonconformance.
NC status verified by auditor: AL
Verification (for effective closure): During ASA-01
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
Date closed: 11 Oct 2014
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
NCR #3
MYNI
Indicator
NC:
AL-03.
Minor
4.3.2
Page 47 of 68
Details of NCR
Date issued: 12 Sept 2014
Nonconformance:
At Trolak Timur estates, some terraces at the hilly areas were noted without adequate stop
bunds at the replanting areas, to prevent water runoff. Identified damaged culverts are still
in process of being repaired.
Root Cause and Corrective Action:
There was lack of proper monitoring during the replanting time by the Scheme Manager for
the Settlers.
Program for the repair and replacement of the damaged culverts will be drawn up in order to
minimise the erosion.
Verification for closure:
Actions taken and evidences (including photos) submitted found to satisfactorily address the
nonconformance.
NC status verified by auditor: AL
Date closed: 11 Oct 2014
Verification (for effective closure): During ASA-01
NCR
#4
MYNI
Indicator
NC:
AL-04,
Major
MYNI
4.4.1 /
P&C
2013,
4.4.2
Details of NCR
Date issued: 12 Sept 2014
Nonconformance:
The maintenance and monitoring of the tributaries / waterways at Sungai Trolak and Sungai
Gentung, have to be more effective to ensure the smooth flow of water as it was found that
there were plantation debris (fronds, wood waste, etc.) impeding the flow of water.
Root Cause and Corrective Action:
There was a lack of awareness and discipline among some of the individual Settlers.
A community ‘Gotong-Royong’ has been held to clear the debris from the said water ways
and this will be monitored on regular basis.
Verification for closure:
On site verification was followed up and conducted by the auditor.
The evidences submitted were reviewed and accepted for the closure of NC. (Refer to
photographic attachments of report)
NC status verified by auditor: AL
Date closed: 6 Nov 2014
Verification (for effective closure): During ASA-01
NCR
#5
MYNI
Indicator
NC:
AL-05,
Major
4.6.2
Details of NCR
Date issued: 12 Sept 2014
Nonconformance:
1. At Trolak Selatan and Trolak Utara, there was no record on the pesticides used by the
Settlers estates or the appointed Contractor. It is noted that non FTP Settlers had been
buying, storing and disposing the pesticides and containers on their own.
2. At Trolak Timur, pesticides storage did not display proper labelling and CSDS available
for the user. Secondary containment against spillages or leakages was not constructed.
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
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Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Page 48 of 68
Root Cause and Corrective Action:
The Scheme Manager for the Settlers had overlooked the matter.
Proper storage and records for the pesticides will be done at the estates.
Verification for closure:
On site verification was followed up and conducted by the auditor.
1. Pesticide record books were available and maintained.
2. Pesticides store were improved with evidences of proper labelling and display, with
appropriate secondary containment.
Evidences were reviewed and accepted for the closure of NC. (Refer also to photographic
attachments of report)
NC status verified by auditor: AL
Date closed: 6 Nov 2014
Verification (for effective closure): During ASA-01
NCR
#6
MYNI
Indicator
NC:
AL-06,
Major
4.6.11
Details of NCR
Date issued: 12 Sept 2014
Nonconformance:
At all 3 estates audited, there was lack of awareness of the Annual Medical Surveillance for
Pesticide handlers and no records for any personnel from the estates has been sent for this
medical check for the last 12 months.
Root Cause and Corrective Action:
There was a lack of awareness of the issue by the Scheme Manager and the individual
Settlers.
The relevant pesticide handlers will be sent for the Medical checkup.
Verification for closure:
On site verification was followed up and conducted by the auditor.
The evidences submitted i.e. medical reports on pesticide exposure by handlers were
available and reviewed. The results showed no symptoms of any toxic reaction or any case
of low blood cholinesterase levels. NC was accepted for the closure.
NC status verified by auditor: AL
Date closed: 6 Nov 2014
Verification (for effective closure): During ASA-01
NCR
#7
MYNI
Indicator
NC:
AL-07,
Major
4.7.3
Details of NCR
Date issued: 12 Sept 2014
Nonconformance:
Wearing of safety PPE not consistent and first aid safe kits are not available during field visit
at Trolak Selatan estate.
Understanding of training and handling of pesticides not adequate. Training records of field
workers not maintained.
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
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Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Page 49 of 68
Root Cause and Corrective Action:
There was a lack of awareness of the issue by the Scheme Manager and the individual
Settlers.
Briefing and training will be conducted to the Settlers and estate personnel on the said
matter.
Verification for closure:
On site verification was followed up and conducted by the auditor.
The evidences submitted i.e. briefing and training records maintained including photos
taken, were reviewed and accepted for the closure of NC.
NC status verified by auditor: AL
Date closed: 6 Nov 2014
Verification (for effective closure): During ASA-01
NCR
#8
MYNI
Indicator
NC:
SH-01,
Minor
5.1.2
Details of NCR
Date issued: 12 Sept 2014
Nonconformance:
The Management plan for mitigation of environmental impacts, timeframe for action and
responsible persons were not adequately followed up by the Estate managers at the PMU.
For instance at the Felda Trolak Timur estate, although the buffer zone signage was placed
at the Sungai Trolak, the extent of the boundary for the buffer is not clearly demarcated.
Again, this finding was also observed at the Felda Trolak Utara, where the same river
(Sungai Trolak) runs across the PMU.
It was also observed no clear demarcation of the buffer zone being done along the Sungai
Gentong in Felda Trolak Selatan.
Signage on buffer and signage on the prohibited activities along all the buffer zones were
found to be insufficiently placed for the PMU estates visited i.e. Trolak Utara, Trolak Selatan
and Trolak Timur.
Root Cause and Corrective Action:
The Estate Management and Scheme Manager had overlooked the matter.
Budget allocation for RSPO activities was only approved recently. Preparation and
installation of signages and demarcation of buffer zones still not fully completed.
The respective estates had made the necessary signages and erected them at the locations
as required. Demarcation of buffer zones will be done.
Verification for closure:
Actions taken and evidences (including photos) submitted found to satisfactorily address the
nonconformance.
NC status verified by auditor: AL
Date closed: 11 Oct 2014
Verification (for effective closure): During ASA-01
NCR
#9
MYNI
Indicator
NC:
5.2.1
Details of NCR
Date issued: 12 Sept 2014
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
SH-02,
Major
Page 50 of 68
Nonconformance:
There was no clear separation of the boundary between the Felda Trolak Timur and Forest
Reserve, Bukit Slim (Hutan Simpanan Bukit Slim). As such there was no clear demarcation
of buffer for wild life corridors and fire break purposes.
Root Cause and Corrective Action:
The Estate Management and Scheme Manager had overlooked the matter.
Buffer zone signages for the demarcation will be done at the estates.
Verification for closure:
On site verification was followed up and conducted by the auditor.
The evidences submitted were reviewed and accepted for the closure of NC. (Refer to
photographic attachments of report)
NC status verified by auditor: AL
Date closed: 6 Nov 2014
Verification (for effective closure): During ASA-01
NCR
#10
MYNI
Indicator
NC:
SH-03,
Minor
5.2.3
Details of NCR
Date issued: 12 Sept 2014
Nonconformance:
Wildlife awareness program lacking among the settlers and workers. Awareness program
on the RTE could be further enhanced.
Root Cause and Corrective Action:
There was a lack of awareness of the issue by the Estate Management, Settlers and
workers.
Briefing will be conducted on the conservation and wildlife preservation programs.
Monitoring will be implemented for any RTE.
Verification for closure:
Actions taken and evidences (attendance list, report of the programme and photos)
submitted found to satisfactorily address the nonconformance.
NC status verified by auditor: AL
Date closed: 11 Oct 2014
Verification (for effective closure): During ASA-01
NCR
#11
MYNI
Indicator
NC:
SH-04,
Minor
P&C
5.3.3 /
MYNI
5.3.2
Details of NCR
Date issued: 12 Sept 2014
Nonconformance:
At Felda Trolak Selatan and Felda Trolak Utara estates, it was discovered that the disposal
of plantation waste materials was not properly monitored and recorded. The waste materials
such as fertilizer bags, plastics, tyres and pesticides containers were strewn all over the
places in the fields.
Action plan for the disposal of this waste was available; however, it has not been adhered to
or implemented accordingly. Provision of a dumpsite for the disposal of these waste were
not provided.
The disposal of plantation waste, especially those plantation managed by the smallholders,
were not monitored. There was no proper implementation and monitoring of their disposal. It
was not properly implemented and documented. In addition, scheduled waste inventory in
the estates were inadequately documented.
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
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KKS Trolak Grouping: Main Assessment
Page 51 of 68
Root Cause and Corrective Action:
There was a lack of awareness of the issue by the Estate Management, Settlers and
workers.
The estate management had taken actions to properly segregate the waste materials
accordingly. Disposal of domestic waste materials will be done at designated landfill areas.
Proper signages will be displayed at the sites of the landfills.
Verification for closure:
Actions taken and evidences (briefing attendance list, photos and records of waste
segregation and signages erected) submitted, were reviewed and found to satisfactorily
address the nonconformance.
NC status verified by auditor: AL
Date closed: 11 Oct 2014
Verification (for effective closure): During ASA-01
NCR
#12
MYNI
Indicator
NC:
SH-05,
Minor
5.5.2
Details of NCR
Date issued: 12 Sept 2014
Nonconformance:
Activities of open burning in the plantation have not been monitored closely at Trolak
Selatan estate.
There was evidence of open burning being carried out in one of the fields i.e. Block 9,
Peringkat 1A, for the processing of coconut kernel.
This is contrary to the Felda’s Policy of ‘Zero Open Burning’.
Besides, there was no evidence of any prior approval for the burning of the product.
Root Cause and Corrective Action:
There was lack of understanding on the issues raised. A briefing will be conducted to all the
settlers at the estates to observe the ‘Zero Open Burning’ policy. Special request and
approval will be made to the Estate Management for their consideration if needed in the
future.
Verification for closure:
Actions taken and evidence (briefing records and meeting minutes) submitted found to
satisfactorily address the nonconformance.
NC status verified by auditor: AL
Date closed: 11 Oct 2014
Verification (for effective closure): During ASA-01
NCR
#13
MYNI
Indicator
NC:
JM-01,
Major
6.5.1
Details of NCR
Date issued: 12 Sept 2014
Nonconformance:
It was found in Felda Trolak Timur, 2012 and 2013 payment for unused annual leave for
foreign workers have not been made.
Payment for unused annual leave in lieu of such annual leave is stipulated under
Employment Act 1955 [Act 265], 60E Annual Leave (2).
Root Cause and Corrective Action:
The management staff did not have clear understanding concerning the matter.
All staff were given a copy of the Collective Agreement and Management Directive no. 31
allowing the carrying forward of 7 days of unused annual leave not taken for the year and to
be used until end March of the following year. Payment for the foreign workers will be made
accordingly.
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
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Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Page 52 of 68
Verification for closure:
On site verification was followed up and conducted by the auditor.
The evidences submitted i.e. payment slips and signed acknowledgements, were reviewed
and accepted for the closure of NC.
NC status verified by auditor: AL
Date closed: 6 Nov 2014
Verification (for effective closure): During ASA-01
NCR
#14
MYNI
Indicator
NC:
JM-02,
Minor
6.5.3
Details of NCR
Date issued: 12 Sept 2014
Nonconformance:
At Felda Trolak Selatan and Trolak Utara, cabin-type housing built since 2011 were meant
to be temporary and no approval has yet been acquired from the local authority, i.e. Pejabat
Buruh, as stipulated in the Workers’ Minimum Standard of Housing and Amenities Act 1990
(Act 446).
Root Cause and Corrective Action:
The Estate management had overlooked the matter.
No officer was made to be responsible and lack of understanding by estate management
concerning the requirement for inspection and suitable workers’ housing.
An Officer had been appointed to conduct inspection of workers’ housing to ensure the
maintenance of the housing facilities is maintained. Application for approval has been
made. Budget has been proposed to construct proper housing for the foreign workers.
Verification for closure:
On site verification was followed up and conducted by the auditor. Actions taken and
evidence submitted (inspection checklist, records of repair and application for upgrade of
facilities) found to have satisfactorily addressed the nonconformance and accepted for the
closure of NC.
NC status verified by auditor: AL
Date closed: 6 Nov 2014
Verification (for effective closure): During ASA-01
Year 2014: Main Assessment (1 - Observation)
Ref No:
RSPO
MYNI
Indicator
Location
Details of Observation
OBS:
SH-01
5.6.2
PMU – Mill
& Estate
Plans for reduction or minimization
of GHG have not been established
yet.
Opened
date
12 Sept
2014
Status
Closed
date
Remark,
if any
New RSPO
P&C (2013)
requirement.
To follow up
during next
Surveillance.
3.2.2 Identified Positive Elements
1) There was an increase in awareness and welfare for gender related activities – e.g. the establishment of
Association for Development of Women (Persatuan Kemajuan Wanita) building for social and welfare activities for
women at the Trolak PMU and neighbouring communities.
2) There was generally an improved awareness and commitment towards implementation of 5S, social,
environment and safety issues in the estates audited.
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
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KKS Trolak Grouping: Main Assessment
Page 53 of 68
3) Overall social welfare of the Settlers community was well taken care such as donations and arrangements for
burial.
3.3
Summary of Issues Raised by Stakeholders, Findings and Follow up comments
Prior to and during the Assessment, written and verbal feedback communicated from the stakeholders on the
environmental and social performance of KKS Trolak PMU operations were sourced. All pertinent feedback issues
were reviewed and followed up for verification and these had been accordingly incorporated into the report
findings. See table below:
Stakeholders’ Feedback
Government Agencies
Comunication done via email
on 17 Jul 2014.
See list under para 2.5.
No feedback received.
Non-Governmental
Organizations
Comunication done via email
on 17 Jul 2014.
See list under para 2.5.
No feedback received.
PMU Response
Intertek verification /
comment on further
action (if any)
Further action
from PMU (if any)
There was no feedback /
enquiries received from any
government Agencies
concerning the operations of
the PMU.
Verified during on-site
assessment that there
has been no issues
from any Government
Agencies concerning
the PMU’s operations.
No further action
needed.
There was no feedback /
enquiries received from any
NGO concerning the
operations of the PMU.
Verified during on-site
assessment that there
has been no issues
from any NGO
concerning the PMU’s
operations.
No further action
needed.
Local Communities
On-site consultation and
feedback sesssions were held
during the assessment with
various categories of
stakeholders comprising of
Contractors Suppliers,
Transporter, Local communities
(Village Heads, Schools &
Clinics), Government agencies,
etc. and also employees/
workers were interviewed
during the on-site assessment.
Concerns and issues raised
include:
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
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KKS Trolak Grouping: Main Assessment
•
•
•
•
•
Requested for more
exposure and
implementation of legal
requirements on open
burning, schedule waste
and landfill managements.
Road maintenance
schedule are not properly
followed.
Annual clearing of
waterways should be
properly implemented.
Better management system
of domestic animals, e.g.
cows and buffaloes, own by
settlers.
Add more fire hydrants
around Felda settlements
and offices.
Other Interested parties
• Stakeholders generally
confirmed that the PMU has
taken adequate positive
measures on economic,
environmental and social
issues.
The PMU will examine the
concerns and issues raised
and identify appropriate
actions. Several actions have
taken place on an ongoing
basis and further consultations
will be done to help the
stakeholders be aware of the
improvements taking place.
Actions taken were
verified under C4, 5, 6
and C8. Further
improvements needed
will be followed up
during the next Annual
Surveillance
Assessment.
Ongoing consultation,
meetings and relationship
building with interested parties
will be maintained.
Improvement of social
and environmental
needs of the local
community has been
verified on-site.
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
Page 54 of 68
No further action
needed.
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KKS Trolak Grouping: Main Assessment
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4.0 Assessment Conclusion and Recommendation
Based on the findings above, Felda Global Ventures Plantations (Malaysia) Sdn Bhd - KKS Trolak Grouping had
been able to demonstrate its compliance with the RSPO Principles and Criteria (Apr 2013), Malaysian National
Interpretation (MY-NI 2010) and the RSPO Supply Chain Certification Standard (Nov 2011) for Palm Oil Mill. The
PMU is also aware of the new requirements of RSPO Principle and Criteria (Apr 2013) and actions needed for the
subsequent assessment at the next surveillance assessment
Therefore, it is recommended that the certification of Felda Global Ventures Plantations (Malaysia) Sdn Bhd for
KKS Trolak Grouping be approved.
Signed for and on behalf of
Intertek Certification International Sdn Bhd
Mr. Augustine Loh
Lead Assessor
Date: 21 November 2014
4.1 Acknowledgement of Internal Responsibility and Confirmation of Assessment Findings
This is to acknowledge and confirm the assessment visits described in this report and the acceptance of the
contents and findings in this assessment report.
Signed for and on behalf of
Felda Global Ventures Plantations (Malaysia) Sdn Bhd
Mr. Norazam Abdul Hameed
General Manager, Plantation Sustainability And Quality Management (PSQM) Department
Date: 28 November 2014
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
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Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
4.2
Page 56 of 68
INTERTEK RSPO Certificate details for KKS Trolak Grouping
Certificate No:
RSPO 929988
Issue date:
20 December 2014
Expiry date:
19 December 2019
Organization
Felda Global Ventures Plantations (Malaysia) Sdn Bhd
Address of Head Office:
8th Floor Balai Felda, Jalan Gurney Satu, 54000 Kuala Lumpur, Malaysia
RSPO Membership No:
1-0013-04-000-00
Plantation Management Unit:
KKS Trolak Grouping
Address of POM:
Kilang Sawit Trolak, Pejabat Pos Sungkai, 35600 Sungkai, Perak Darul Ridzuan,
Malaysia
Standards:
RSPO Principles and Criteria (April 2013); Malaysian National Interpretation
(November 2010); RSPO Supply Chain Certification Standards (November 2011)
for the Palm Oil Mill.
Certification scope:
Production of Crude Palm Oil and Palm Kernels
Supply Chain model for
CPO & PK:
Mass Balance (MB)
Details of the Mill and Supply bases covered by this certificate and the tonnage approved are:
Name
GPS Reference
Latitude
Longitude
Address
KKS Trolak (POM)
(Capacity: 30 MT/hr)
Kilang Sawit Trolak, Pejabat Pos
Sungkai, 35600 Sungkai, Perak Darul
Ridzuan, Malaysia
3°56'16.74"N
101°21'02.82"E
FELDA/FTP Trolak Utara
Felda Trolak Utara, 35600 Sungkai,
Perak Darul Ridzuan, Malaysia
3°57'10.00"N
101°21'40.00"E
FELDA/FTP Trolak Selatan
Felda Trolak Selatan,35600 Sungkai,
Perak Darul Ridzuan, Malaysia
3°55'05.00"N
101°22'50.00"E
FELDA Trolak Timur
Felda Trolak Timur, 35700 Trolak,
Perak Darul Ridzuan, Malaysia
3°56'21.00"N
101°24'40.00"E
FELDA Sg. Klah
Felda Sg. Klah, 35600 Sungkai,
Perak Darul Ridzuan, Malaysia
3°59'11.00"N
101°22'07.00"E
FELDA Sg. Behrang
Felda Sg. Behrang, 35820 Slim
River, Perak Darul Ridzuan, Malaysia
3°46'48.00"N
101°27'20.00"E
The annual certifiable tonnages of CPO and PK production by KKS Trolak Grouping from the supply base/suppliers
as assessed and verified during the current assessment are detailed as follows:
FY Jan – Dec 2013
- Actual
FY Jan – Dec 2014
- Actual + Projected
FY Jan – Dec 2015
- Projected
Total certifiable FFB
Processed (MT)
113,357.37
115,500
112,000
Total certifiable CPO
Production (MT)
23,068.22
24,024
23,296
Total certifiable PK
Production (MT)
7,050.83
6,815
6,608
MB
MB
MB
POM
SCCS Model for POM
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Page 57 of 68
Appendix A:
Qualifications of Lead Assessor and Assessment Team
Mr. Augustine Loh (AL) – Lead Assessor / Technical Expert
(Palm Oil Mill, Environment, Social, Conservation & HCV area, GAP, IPM, Land Use and Supply Chain)
– Master in Business Administration, USA and Diploma in Maritime Studies, Singapore
Mr. Augustine Loh is an IRCA Third Party Assessment (TPA) Lead Auditor and IRCA Lead Tutor for IRCA ISO 9001 and OHSAS
18001 Lead Auditor Courses as well as Tutor for RSPO Certification Programs and Integrated Management System in Intertek,
Malaysia. He has over 25 years of fieldwork and experience in Palm based product survey, supply chain monitoring, inspection
and testing. He has successfully completed the IRCA accredited Lead Auditor course in ISO 9001:2008, ISO 14001:2004,
OHSAS 18001:2007, ISO 22000, RSPO Principles and Criteria Lead Assessor Course, RSPO Supply Chain Certification and
International Sustainable Carbon Certification (ISCC) Lead Auditor course. He has also completed the RSPO training on RSPO
P&C (2013), RSPO Palm GHG tool and RSPO RED requirements. He has conducted assessments of organizations in Malaysia,
Singapore, Indonesia, Brunei, Thailand, Cambodia and Australia. He is currently the RSPO Program Manager in Intertek,
Malaysia and has performed over 700 auditing days on quality, environmental and safety & health assessments in various
sectors including oil palm plantations. He was the RSPO CB Assessment Team Leader / Member which audited several RSPO
certified Plantation Management Units since in 2009. He was the CB Team Leader in the stakeholder consultation and
development of the RSPO Cambodian Local Indicators. He is a member of the Internal Review Panel for RSPO Assessment
reports since 2010.
Mr. Sazali Hasni (SH) – Assessor / Technical Expert
(Environment, Conservation and HCV area)
- Bachelor of Science (Forestry)
Mr. Sazali Hasni (SH) has over 25 years work experience in the forestry sector. He is an IRCA Auditor for ISO 9001 and auditor
for the PEFC Chain-of-Custody Certification. He has successfully completed training in the Intertek In House RSPO P&C, MYNI.
He was a member in the stakeholder consultation and development of the Malaysian Criteria & Indicators (MC&I) for Forest
management Certification. He has been involved in the auditing of Forest Management Certification for the Perak State Forestry
Department and Pahang State Forestry Department. He has also been involved with a German based company in testing their
criteria for carbon tracing in an oil palm plantation in 2011. He had also acted as the regional consultant to International Tropical
Timber Organization (ITTO) for the Asia Pacific region in the Evaluation and Monitoring of Projects funded by the organization
from 1994 to 1998. Projects funded are mainly forestry related such as reforestation, conservation, community forestry apart from
other research based projects.
Mr. Jumat Majid (JMD) – Assessor / Technical Expert
(Social Responsibility and Workers Welfare)
– BSc (Social Science)
Mr Jumat Majid (JM) has over 13 years work experience in the agriculture sector. He has successfully completed the IRCA
accredited Lead Auditor course in ISO 9001:2008 and RSPO P&C MY-NI Lead Assessor course. He has also successfully
completed training programs in Organic Agriculture Development and had performed organic agriculture inspections and
assessments for more than 6 years. He has been involved in NGO work in the areas of social impact assessments within the
South East Asia region. He was part of the RSPO Assessment team which audited a RSPO certified Plantation Management Unit
in 2010.
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Page 58 of 68
Appendix B:
Assessment Plan (Actual)
Date
Time
09/09/2014
Day 1
9.00 am –
12.00 pm
12.00 pm 2.00 pm
2.00 pm –
2.30 pm
2.30 pm –
5.00 pm
5.00 pm –
6.00 pm
6.00 pm –
7.00 pm
Date
10/09/2014
Day 2
Time
8.30 am –
12.30pm
12.30 pm –
1.30 pm
1.30 pm 5.00 pm
5.00 pm –
6.00 pm
6.00 pm –
7.00 pm
Assessors and Assessment Activity
Asssessment Team
Travel to KKS Trolak grouping Palm Oil Mill (POM) Office
Lunch Break
Opening Meeting and Briefing at KKS Trolak grouping POM Office
(to be attended by representatives from the Estates as well)
Document Review and Assessment by all Assessors on respective RSPO P&C:1 to 8 at POM
AL
SH
JMD
Site assessment at Palm Oil
Site assessment at Palm Oil
Site assessment at Palm Oil
Mill
Mill
Mill
• P1 Transparency
• P5 Environmental ,
• P6 Employees, Individuals
& Communities incl. Gender
Conservation
• P4 Best Practices at Mill
Issues
• P8 Continual Improvement
• P8 Continual Improvement
• P8 Continual Improvement
• Review of changes for compliance to revised P&C 2013
• Review of Time Bound Plan
• Verification for compliance with rules on partial certification
Travel to Hotel & Break
Team Meeting and Discussion
AL
Site assessment at Palm Oil
Mill
o P1 Transparency
• P2 Laws & regulations
• P3 Economic & Financial
Viability
• P4 Best Practices at Estates
• P7 New Plantings
• P8 Continual Improvement
Assessors and Assessment Activity
SH
JMD
Site assessment at FELDA/
Site assessment at FELDA/
FTP Trolak Timur estate
FTP Trolak Timur estate
• P5 Environmental,
• P6 Employees, Individuals
Conservation, including HCV
& Communities incl.
Gender Issues
• P8 Continual Improvement
• P8 Continual Improvement
Lunch Break
Continue site assessment at
FELDA/FTP Trolak Timur
estate
Continue site assessment at
FELDA/FTP Trolak Selatan
estate
Travel to Hotel & Break
Team Meeting and Discussion
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
Continue site assessment
at
FELDA/FTP Trolak Selatan
estate
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Date
11/09/2014
Day 3
Time
8.30 am –
12.30pm
Page 59 of 68
Assessors and Assessment Activity
AL
SH
JMD
Stakeholders’ Consultation on the following categories (see Notes 1 and 2 below):
•
Contractors
•
Suppliers
•
Transporters
•
NGOs
•
Government Department / Agencies
•
Local Community
•
Settlers, in the case of independent and organized smallholders.
Notes
1. It is mandatory for the PMU to inform Intertek and provide the information (as a minimum the no.
of stakeholders in each applicable category and contact number) on the stakeholders prior to the
assessment.
2. This will facilitate the random and impartial selection of stakeholders (including independent and
organized smallholders, where applicable) and to meet the sample size requirement.
12.30 pm –
1.30 pm
1.30 pm 5.00 pm
5.00 pm –
6.00 pm
6.00 pm –
7.00 pm
Date
12/09/2014
Day 4
Time
8.00 am –
11.00pm
11.00 am –
3.00 pm
3.00 pm –
4.00 pm
4.00 pm –
4.30 pm
4.30 pm 5.00 pm
5.00 pm –
5.30 pm
Lunch Break
Site assessment at FELDA/
FTP Trolak Selatan estate
• P1 Transparency
• P2 Laws & regulations
• P3 Economic & Financial
Viability
• P4 Best Practices at Estates
• P7 New Plantings
• P8 Continual Improvement
Site assessment at FELDA /
FTP Trolak Utara estate
• P5 Environmental,
Conservation, including HCV
• P8 Continual Improvement
Site assessment at FELDA /
FTP Trolak Utara estate
• P6 Employees, Individuals &
Communities incl. Gender
Issues
• P8 Continual Improvement
Travel to Hotel & Break
Team Meeting and Discussion
AL
Site assessment at FELDA
/ FTP Trolak Utara estate
• P1 Transparency
• P2 Laws & regulations
• P3 Economic & Financial
Viability
• P4 Best Practices at
Estates
• P7 New Plantings
• P8 Continual Improvement
Assessors and Assessment Activity
SH
JMD
Site assessment at FELDA /
Site assessment at FELDA /
FTP Trolak Utara estate
FTP Trolak Utara estate
• P5 Environmental,
• P6 Employees, Individuals &
Conservation, including HCV
Communities incl. Gender
Issues
• P8 Continual Improvement
• P8 Continual Improvement
Lunch Break
Site assessment at KKS
Trolak (Palm Oil Mill)
• P2 Laws & regulations
• P3 Economic & Financial
Viability
• Supply Chain for POM
(SCCS)
• P8 Continual Improvement
Site assessment at FELDA
Trolak PMU estates to follow
up on any specific
criteria/areas
• P5 Environmental,
Conservation, including HCV
• P8 Continual Improvement
Site assessment at FELDA
Trolak PMU estates to follow
up on any specific
criteria/areas
• P6 Employees, Individuals &
Communities incl. Gender
Issues
• P8 Continual Improvement
Preparation for Closing Meeting
Team Meeting and Discussions with KKS Trolak grouping Management Representative
Closing Meeting & Briefing at Palm Oil Mill Office
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Appendix C-1:
Location Map of Felda KKS Trolak Grouping
KKS Trolak Grouping
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
Page 60 of 68
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Appendix C 2-1: FELDA/FTP Trolak Utara estate
Appendix C 2-1: FELDA/FTP Trolak Selatan estate
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
Page 61 of 68
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Appendix C 2-1: FELDA Trolak Timur estate
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
Page 62 of 68
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Appendix C 2-1: FELDA Sg. Klah estate
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
Page 63 of 68
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Appendix C 2-1: FELDA Sg. Behrang estate
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
Page 64 of 68
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Appendix D:
Photographs of Assessment findings at KKS Trolak grouping
At the POM and office
FFB prices publicly displayed
Hazardous chemical store at Trolak Timur
Fertilizer store at Trolak Selatan
Replanting and terracing at Trolak Timur
Field inspection at Trolak Selatan
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
Page 65 of 68
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Page 66 of 68
Signages adjacent to Conservation areas at Trolak Timur
Signages for Buffer zone at Trolak Utara
Stakeholder consultations during assessment
Briefing during the closing meeting
On-site Verification findings at KKS Trolak grouping
New buffer zone signages along water ways at Trolak
estates
New buffer zone signages along water ways at Trolak
estates
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Page 67 of 68
Demarcations near Conservation areas at Trolak estates
Upgraded chemical stores with proper display of
MSDS/CSDS and secondary containment
Medical reports for workers handling pesticides
Records for the monitoring of Pesticides and fertilizer
applications for the Settlers / Smallholders
Appendix E:
INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1
INTERTEK CERTIFICATION INTERNATIONAL SDN BHD
(188296-W)
Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd
KKS Trolak Grouping: Main Assessment
Page 68 of 68
Time Bound Plan as submitted by FGVPM (updated in August 2014)
No
1.
2009
K.Gelanggi
2.
L. Utara 6
3.
4.
2010
Jengka
21
Jengka
3
Jengka
8
L. Utara
4
Jengka
18
Padang
Piol
Mill complexes to be audited in the respective year
2011
2012
2013
2014
Adela
Belitong
Palong
Neram
Timor
Lok Heng
Bukit
Serting Hilir
Pancing
Besar
Semencu
Kahang
Maokil
Besout
2015
Krau
2016
Tersang
Serting
Waha
Kulai
Tenggaroh
Trolak
Pasoh
Nitar
T.Timor
Keratong 2
Cini 2
Penggeli
Kechau A
Keratong 3
Cini 3
7.
B.
Kepayang
Bukit
Mendi
Kemasul
Kechau B
Tementi
Sg.
Tengi
Keratong 9
Kemahang
8.
Lepar
Hilir
Bukit
Sagu
Chalok
9.
Triang
Mempaga
Aring A
Aring B
12.
Embara.
Budi
Lancang.
Kemudi
Kalabakan
13.
Umas
Ciku
14.
Kemudi.
Sakti
Mercu
Puspita
Nilam
Permata
Hamparan
Badai
Jerangan
Barat
Jerangan
Baru
Selancar
2A
Selancar
2B
21
56
Sampadi
5.
6.
Fajar
Harapan
Baiduri
Ayu
10.
11.
15.
16.
17.
18.
19.
20.
21.
New
Total
2
2
6
8
9
17
9
26
9
35
---End of Report--
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