by Fannie Mae - California Real Estate Fraud Report
Transcription
by Fannie Mae - California Real Estate Fraud Report
Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 1 of 114 PageID 250 IN THE UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF TEXAS DALLAS DIVISION FEDERAL NATIONAL MORTGAGE § ASSOCIATION § § Plaintiff/Counter-Defendant, § § v. § CIVIL ACTION NO. 3:13-cv-2781-L § § K.O. REALTY, INC. d/b/a § K.O. REAL ESTATE § § Defendant/Counter-Plaintiff. § K.O. Realty, Inc.’s First Amended Answer and Counterclaim Defendant K.O. Realty, Inc. d/b/a K. O. Real Estate (“K.O.” or “Defendant”) files its First Amended Answer and Counterclaim and states: ANSWER PARTIES 1. K.O. admits the allegations in paragraph 1. 2. K.O. admits the allegations in paragraph 2. JURISDICTION AND VENUE 3. K.O. admits the allegations in paragraph 3. 4. K.O. denies that a substantial part of the events or omissions establishing this claim occurred in Dallas, but admits venue is proper in this district due to the provision in the Master Listing Agreement (“MLA”) between K.O. and Fannie Mae as alleged in paragraph 4. FACTUAL BACKGROUND K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 1 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 2 of 114 PageID 251 5. K.O. admits the allegations in paragraph 5. 6. K.O. admits the allegations in paragraph 6. 7. K.O. admits the allegations in paragraph 7. 8. K.O. denies the May 1, 2011 MLA is the last MLA agreement it executed with Fannie Mae. Otherwise, K.O. admits the allegations in paragraph 8. 9. K.O. admits the allegations in paragraph 9. 10. K.O. admits that the MLA gives Fannie Mae the right to terminate the MLA, but denies that Fannie Mae properly terminated the MLA. 11. K.O. admits that Fannie Mae sent a termination notice that specified an effective date of June 6, 2013, but denies it was sent to K.O. or that the notice terminated the May 1, 2011 MLA between K.O. and Fannie Mae. 12. K.O. admits the first three sentences of paragraph 12, but denies remainder of the allegations in paragraph 12. Cause of Action Declaratory Relief 13. No responsive averment is required to paragraph 13. 14. K.O. admits that a dispute exists whether Fannie Mae lawfully and properly terminated the May 1, 2011 MLA without cause. K.O. denies the remainder of the allegations in paragraph 14. 15. K.O. denies Fannie Mae is entitled to the declaratory relief sought in paragraph 15. Amended Counterclaims Factual Background K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 2 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 3 of 114 PageID 252 Fannie Mae uses contract brokers such as K.O. to sell REO properties under Master Listing Agreements. 16. K.O. was originally engaged by Fannie Mae in December 2005 under a MLA to serve as a Real Estate Broker in the Denver area managing and selling Fannie Mae’s inventory of real estate owned (“REO”) assets accumulated because of foreclosures and defaults. 17. Before any broker becomes a vendor for Fannie Mae, the Broker must first satisfy certain minimum requirements. These requirements are on Fannie Mae’s Supplier Registration page on its website. A copy of the Supplier Registration page is attached as Exhibit 1. For example, a prospective vendor must have been in business for at least one year and must be able to demonstrate revenue for this period. In addition, the prospective vendor must have and maintain a minimum of three W-2 employees. 18. If a company meets these minimum requirements and wants to become a Fannie Mae vendor it must register and establish a supplier profile in ProcureOne. The instructions for potential REO brokers in how to do so are set forth in Fannie Mae’s Supplier Registration Real Estate Broker-Agent Quick Reference Guide. A copy is attached as Exhibit 2. A prospective vendor’s registration will be accepted in the system only if there is no duplicate already registered. (Ex. 2, p. 6). This prohibits Fannie Mae from having multiple vendors registered from the same company. 19. As noted, K.O. registered with Fannie Mae and entered into a MLA with Fannie Mae in 2005. Karen Frisone, K.O.’s owner, was the Responsible Broker on these transactions. Over the years, Fannie Mae periodically required K.O. to execute a new form of the MLA. K.O. also has both its SBA (Small Business Administration) and K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 3 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 4 of 114 PageID 253 WBENC (Woman Owned Business) certifications. These certifications were important for K.O. to maintain, as they helped Fannie Mae meet the diversity requirements set forth by HERA (Housing and Economic Relief Act). Fannie Mae often asked their Vendors to become certified if they were eligible, so Fannie Mae could continue to meet those requirements. 20. Under the MLA, Fannie Mae also offers to list properties with a broker for sale. When Fannie Mae does so, Fannie Mae issues a Listing Supplement to the company identifying the broker individually, and identifying the property sale price and terms. The MLA supplement grants the individual broker the sole right and authority to sell a property during the time set forth in the Listing Supplement (or any extension to it) unless the Listing Supplement or the MLA is terminated early under Section 7 of the MLA. 21. When Fannie Mae assigns a property to a broker, the property is identified by an asset number. Each asset number begins with a letter that identifies the Fannie Mae office that assigned the asset. For example, properties assigned from Dallas began with a “D”, properties assigned from Chicago began with a “C”, and properties assigned from Los Angeles (Irvine) began with an “L.” 22. Once a property has been assigned to a broker, the broker must visit the property weekly, provide relocation assistance to the occupants, execute sheriff assisted evictions, prepare repair scopes, work with general contractors to prepare properties for sale, conduct and supervise necessary maintenance on the home and property, and pay outstanding liens and utilities. The broker is responsible for giving an opinion of an appropriate price, negotiating offers and coordinating property closings. K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 4 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 5 of 114 PageID 254 The broker is reimbursed for out of pocket costs incurred in these tasks and paid a commission as compensation for these services. 23. Fannie Mae typically makes assignments to brokers based on the location of the broker’s office to the location of the REO properties. By assigning brokers inventory geographically convenient to the brokers, Fannie Mae insures its brokers are available to provide quick and efficient service to the properties in case of an emergency. 24. During the time K.O. worked with Fannie Mae, brokers had to maintain and preserve Fannie Mae’s assets while the assets were prepared for and listed for sale. Fannie Mae’s mission statement was “Neighborhood Stabilization” for a period of time. A broker such as K.O. was trained by Fannie Mae to act quickly to rehabilitate and maintain any property after it was assigned to the broker. 25. Throughout her tenure, Ms. Frisone and K.O. were among Fannie Mae's top selling contract brokers and regularly received praise for their work. On May 1, 2011, K.O. executed a new MLA with Fannie Mae. A copy of the MLA is attached as Exhibit 3. From May 2011 through September 2012, K.O. worked with the REO Disposition Department in Fannie Mae’s Dallas office. K.O. discovered Brokers using fake offices and fraudulently obtaining vendor numbers from Fannie Mae. 26. In August 2011, two Fannie Mae sales representatives, Karen Vines and Lauren Purcell, visited the Denver area with their newly assigned sales manager, Chris Cordina, who replaced Chris Kocks. Typically, when sales representatives visited their territories, the sales representatives met with all of the approved REO brokers in interactive sales and training meetings, and, as a group, they all caravanned and toured listings together. However, that did not occur on this visit. This time, the Fannie K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 5 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 6 of 114 PageID 255 Mae sales representatives, along with their new sales manager Chris Cordina, spent the two days touring exclusively with a Colorado REO broker, The Powers Team. No other approved REO brokers were included on the tours. 27. After being in town for a few days and touring exclusively with the Powers Team, the Fannie Mae Sales representatives invited the other approved REO brokers to meet them for a happy hour at the Ship’s Tavern, a bar in the exclusive Brown Palace Hotel & Spa where they were staying. When Ms. Frisone arrived at the happy hour, it was clear that the Fannie Mae sales representatives and members of The Powers Team had been there for quite some time. They were ensconced at a table and did not really interact with the rest of the REO brokers. After a period of time, Ms. Purcell and Ms. Vines mingled with the other REO brokers, but Mr. Cordina never left the table where he sat talking with members of The Powers Team. 28. Starting shortly after that August 2011 visit, a man named Ross Sheahan was added to the Fannie Mae REO broker distribution list, and received REO property assignments in the Highland’s Ranch Douglas County area. 29. One year later, around August 2012, two Fannie Mae REO brokers told Ms. Frisone about a strange situation involving The Powers Team. Typically, at that time in the market, all of the long tenured, top selling brokers such as K.O. had 20-30 properties assigned However, The Powers Team, a/k/a Colorado Realty Source, had over 100 listings. The Powers Team was a fairly new team in comparison to the others. It was odd that The Powers Team would get so many assignments without having had the benefit of Fannie Mae’s extensive training the longer tenured Brokers had received. For example, in addition to the discontinued interactive training previously received K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 6 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 7 of 114 PageID 256 during the sales rep territory visits, in November 2008, Fannie Mae required all vendors nationwide to attend mandatory training at the Hilton Anatole in Dallas in anticipation of the flood of default inventory. The Powers Team had not participated in that training. Yet, K.O. learned that newly hired Ross Sheahan and Joe Powers, both on the same team, had four times the inventory as other historically top producing broker teams. The members of The Powers Team are white males. 30. Fannie Mae rules prohibit having multiple MLA’s with the same brokerage office. As noted, Fannie Mae’s ProcureOne system will not allow a potential vendor to register if there is a duplicate supplier already. (Ex. 2, p. 6). Thus, Mr. Sheahan could not be added as a Fannie Mae Broker unless he had an office separate from that of Joe Power’s office. Mr. Sheahan would need to be in his own brokerage office to obtain an independent second vendor number, and receive REO asset assignments. Furthermore, Mr. Sheahan’s office would need to have been in business for over one year and to have at least three W-2 employees on his company’s payroll to legitimately quality as a Fannie Mae vendor (Exhibit 1). 31. Ms. Frisone learned that Mr. Sheahan worked with Mr. Powers. Because she was always told that having two brokers in one office violated Fannie Mae’s regulations, Ms. Frisone investigated this issue. As a member of The Powers Team, Mr. Sheahan would not have had a company in business for over one year or three W-2 employees. 32. Per the Colorado Division of Real Estate, Mr. Powers and Mr. Sheahan were both members of Colorado Realty Source at 1225 Logan Street, Denver CO 80203. A copy of the Colorado Division of Real Estate listing is attached as Exhibit 4. However, in Fannie Mae’s HomePath.com listing, Joe Powers listed his company named as K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 7 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 8 of 114 PageID 257 Colorado Realty Sources, not “Source.” A copy of a Homepath.com listing with this information is attached as Exhibit 5. In the Multiple Listing Service (“MLS”), Mr. Sheahan’s address was also listed as 1225 Logan Street, Denver, Colorado, 80203. A copy of the MLS listing showing this address is attached as Exhibit 6. The Logan Street address is in Northern Denver. 33. However, in Fannie Mae’s HomePath website, Mr. Sheahan listed his office address as 280 Plaza Drive, Highlands Ranch, CO 80126. Copies of the Fannie Mae Homepath.com listings of Ross Sheahan’s office address as 280 Plaza Drive, Highlands Ranch, Colorado 80126 are attached as Exhibit 7. This address is in Southern Denver and includes an area not normally assigned to a broker in Northern Denver (such as The Powers Team or K.O.). Ms. Frisone drove to the 280 Plaza Drive address listed as Mr. Sheahan’s office and discovered that no building exists at that address. Because there was no building at 280 Plaza Drive, Highlands Ranch, Colorado, Ms. Frisone investigated further. There is a building at 200 Plaza Drive. Ms. Frisone went into that building and found it contained executive suites. Ms. Frisone asked for Mr. Sheahan. The receptionist had never heard of him and told Ms. Frisone she may have been mistaken. Then, the office manager, overhearing that conversation, stepped in and stated that Mr. Sheahan was part of the Joe Powers Team up north, and they rented an executive suite there, but that Mr. Sheahan never actually worked at that address. The Manager explained they have a number of nonresident Brokers who simply used that location for mail purposes only, and they do not actually work at that location. This is common for traditional REALTORS® who provide services to the public, and work primarily from home. It is not practical or possible for a volume REO property K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 8 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 9 of 114 PageID 258 management and sales operation, as Fannie Mae was aware when it established its vendor procurement policies. 34. Ms. Frisone also realized there was a conflict between how the properties were listed between Fannie Mae’s Homepath.com website and the Denver MLS site. One property in Exhibit 7 is 10079 Silvercliff Lane, Littleton, Colorado 80125. In Fannie Mae’s Homepath.com website listing, Ross Sheahan of Colorado Realty Source, 280 Plaza Drive, Highlands Ranch, Colorado is shown as the listing broker. However, in the Denver MLS, the same property had the listing agent of “The Powers Team.” A copy of the Denver MLS is attached as Exhibit 8. According to the Denver MLS records, Mr. Sheahan has never listed a Fannie Mae REO property. Instead, 100% of Mr. Sheahan’s Fannie Mae listings were listed as “The Powers Team” at the 1225 Logan St address. They were only identified as Ross Sheahan’s listings in Fannie Mae’s HomePath.com website. 35. Ms. Frisone realized this fake office scheme allowed Mr. Sheahan and The Powers Team to fraudulently induce Fannie Mae to issue a vendor identification number for Mr. Sheahan in contravention of Fannie Mae’s procurement policies. This allowed The Powers Team to obtain substantially more inventory than what was normally assigned to any individual REO team. It also resulted in The Powers Team getting property assignments in the southern sector of Denver’s suburbs, much farther away from the proximity in which The Powers Team would normally receive assignments from their north office location. 36. Because of the volume of properties assigned to Mr. Powers and Mr. Sheahan combined, Ms. Frisone was concerned that The Powers Team could not properly K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 9 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 10 of 114 PageID 259 preserve and maintain the Fannie Mae assets assigned to it given the size of its official office roster. Because of the bricks and mortar nature of the industry, and the physical hands on property management requirements meticulously outlined in the Fannie Mae REO Broker Guidelines, management of a volume REO practice requires proper staff. Given what she knew about the size of The Powers Team staff, compared to the number of assets assigned to them at that time, Ms. Frisone did not believe that The Powers Team had the resources to properly service and maintain the Fannie Mae assets as required by the MLA between a broker and Fannie Mae. 37. The fact that brokers were using false statements and fake office addresses to fraudulent obtain vendor identification numbers from Fannie Mae was a subject of concern to many brokers. On August 22-23, 2012, Ms. Frisone attended a Freddie Mac Regional training meeting in St. Paul, Minnesota. While Ms. Frisone was at the meeting, the topic of brokers using fake offices to obtain additional vendor numbers was the subject of widespread discussion among the attending brokers, many of whom (like K.O.) had relationships with Fannie Mae in addition to Freddie Mac. 38. In doing some additional research, Ms. Frisone discovered that Mr. Sheahan and The Powers Team were not the only vendors who used fake offices to get established as vendors for Fannie Mae. Ms. Frisone discovered many other examples of this occurring in other parts of the country. 39. Because numerous Fannie Mae documents (such as the MLA, REO Sales Guidelines, Supplier Services Rules and Expectations and the Fannie Mae Code of Conduct) all require Ms. Frisone to report suspected fraud, Ms. Frisone knew she needed to report this use of fake offices to fraudulently induce vendor relationships, the K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 10 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 11 of 114 PageID 260 circumvention of Fannie Mae policies, and the harm to Fannie Mae’s assets. By using a fake office address and fake business name to fraudulently obtain his own vendor number, Mr. Sheahan fraudulently induced Fannie Mae to set him up as a vendor. He was then able submit claims to Fannie Mae and obtain payment through this fraudulent scheme. Because Fannie Mae is a government sponsored enterprise chartered by Congress and under the conservatorship of the Federal Housing Finance Agency (“FHFA”), this fraudulent inducement scheme caused false claims to be submitted to the government. 40. Because of her long relationship with Fannie Mae, Ms. Frisone fully knew of Fannie Mae’s obligations to make complete and accurate reports to the federal government about its business practices in order to receive Treasury funding. As required by Fannie Mae, Ms. Frisone reported the fraudulent activity she discovered to Chris Cordina of Fannie Mae’s Dallas office. K.O. was immediately retaliated against by Fannie Mae after this meeting. 41. Ms. Frisone contacted Chris Cordina, her Sales Manager at the time, on August 31, 2012 to schedule a meeting with him while she was attending the Five Star Conference in Dallas. However, Fannie Mae’s Dallas office knew of Ms. Frisone’s concerns about this fraudulent inducement even before Ms. Frisone met with Mr. Cordina. After Ms. Frisone returned from the mid-August Freddie Mac training session, Ms. Frisone had a telephone conference with Greg Wood, a Fannie Mae Sales representative from whom she regularly received property assignments. Mr. Wood asked Ms. Frisone if she had attended the recent Regional Freddie Mac training in Minnesota. When she said yes, Mr. Wood asked her if she was the person running K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 11 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 12 of 114 PageID 261 around talking about the fake offices. This odd conversation reaffirmed to Ms. Frisone she needed to report this activity to a senior level as soon as possible. 42. When attending the Five Star Conference in Dallas, TX the following month Ms. Frisone was randomly seated at table during a 5-Star FORCE event with Bill Cullinan, a Fannie Mae employee who had been K.O.’s Sales Manager from 2007 through 2011. Ms. Frisone asked Mr. Cullinan a hypothetical question about whether two brokers from the same office could have separate vendor ID numbers, and if brokers could be set up as approved Fannie Mae brokers by using fake office addresses. Mr. Cullinan was shocked and said that if Ms. Frisone knew of such a situation, she needed to tell someone. When Ms. Frisone told Mr. Cullinan she had a meeting scheduled with Mr. Cordina to do just that, he replied, “Good.” 43. On September 6, 2012, Ms. Frisone met privately with Mr. Cordina to discuss the fraudulent inducement of vendor numbers by fake offices and other false statements. During that meeting, Ms. Frisone alerted Mr. Cordina that The Powers Team had two brokers in the same office. She asked why The Powers Team had two vendor identification numbers in one office location despite Fannie Mae policies to the contrary, and pointed out the second office address was a non-existent office address where no building actually existed. Ms. Frisone questioned why The Powers Team had four times as many properties as any other Denver broker. When Ms. Frisone showed Mr. Cordina a copy of the Colorado Division of Real Estate listing that showed Mr. Powers and Mr. Sheahan worked in the same firm (Exhibit 4), he refused to look at it and physically pushed the documents back at her. Ms. Frisone provided examples to Mr. K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 12 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 13 of 114 PageID 262 Cordina that the physical condition of the Fannie Mae Assets was suffering and many were being misrepresented in the MLS (Multiple Listing Service). 44. In doing so, Ms. Frisone was reporting fraud and a violation of Fannie Mae’s policies to Mr. Cordina, as the MLA and other Fannie Mae policies required she do. Ms. Frisone was explaining Mr. Sheahan’s separate vendor number was fraudulently induced through the fraudulent use of a fake office address and a fake company name (which closely resembled the correct company name). This resulted in his obtaining a vendor number fraudulently and being allowed to fraudulently submit claims to Fannie Mae for payment. Because she knew preservation of assets was a key Fannie Mae concern, Ms. Frisone tried to explain to Mr. Cordina how this fraudulent activity harmed Fannie Mae’s assets, increased holding costs and caused lost equity. 45. Shockingly, Mr. Cordina refused to engage in the discussion and abruptly cut Ms Frisone off as she tried to explain the fraudulent activity. He was not interested in hearing about the fake offices and fraudulent inducement of vendor numbers, the fraudulent circumvention of Fannie Mae guidelines, or the harm to Fannie Mae assets. Instead, he shouted at Ms. Frisone they were “not going to talk about Joe Powers. Not now. Not ever.” Mr. Cordina became quite angry and stood up and paced around the room. He even waved his arms and shook his finger at Ms. Frisone, telling her she needed to worry about herself and that he would not discuss another broker with her. When Ms. Frisone pointed to the Fannie Mae Code of Conduct that required her to report the fake offices, fraudulent circumvention of Fannie Mae’s vendor policies and the preferential treatment given to The Powers Team, Mr. Cordina told her that if she brought the issue up again, she would be fired. When he threatened to fire Ms. Frisone, K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 13 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 14 of 114 PageID 263 she responded, “For what, reporting fraud? Aren’t there laws against that?” Ms. Frisone, who had the Employee Code of Conduct with her in the meeting, pointed out the anti-retaliation policy to Mr. Cordina and asked how she could be fired for making such a report. Ms. Frisone noted that K.O. had a spotless record with Fannie Mae and had never been reprimanded for poor performance or anything else. Mr. Cordina then referred to an alleged incident with sales representative Karen Vines. When Ms. Frisone told Mr. Cordina she knew of no incident with Karen Vines and suggested they telephone Ms. Vines together at that moment to find out what Mr. Cordina was talking about, Mr. Cordina immediately backed down. 46. Mr. Cordina then stated he would be happy to discuss any other concerns Ms. Frisone had, as long as they did not involve The Powers Team. Ms Frisone told Mr. Cordina of the incident where a former evicted homeowner of property 128 Karlann St. took up a campsite residence on the vacant lot next door, and harassed all potential buyers who came to view the property. Ms Frisone had filed a complaint for Fannie Mae with the local Sheriff and cooperated with local law enforcement to have the former owner removed for “illegal camping”. The occupant could not be removed by the Sherriff until 30 days from the complaint had passed. On the 26th day, after getting a call from a concerned Buyer’s Agent about the threats made to her client, Ms. Frisone informed her sales representative, Hani Kelly, that the public may be in imminent danger and K.O. should stop showing the property for four more days until the disgruntled evicted former homeowner could be legally removed. Ms Kelly immediately reassigned the property to Joe Powers, and told Ms. Frisone that Mr. Powers would not be afraid to market the property. The Sheriff was upset and dismayed that Ms. Frisone K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 14 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 15 of 114 PageID 264 could no longer be a witness in his “illegal camping” charges. The case against the evicted homeowner was dismissed. Mr. Cordina stated that Ms. Kelly told him of the incident, and he approved the reassignment of the asset. Mr. Cordina then ended the meeting. 47. Ms. Frisone was dismayed by Mr. Cordina’s reaction to her report of the use of fake offices and false statements to fraudulently induce Fannie Mae to enter into vendor relationships and how this resulted in false claims being submitted to Fannie Mae. She was dismayed that Mr. Cordina would not even review the documents she had gathered to prove a fake office was being used by Mr. Sheahan to fraudulently induce Fannie Mae into setting him up as a vendor, that a false business name was used that closely resembled the correct business name, and that Mr. Sheahan was a broker with The Powers Team who should not have been granted a separate vendor number by Fannie Mae. Ms. Frisone was dismayed that Mr. Cordina was not interested in learning how The Powers Team was being given preferential treatment through this fraudulent scheme to the detriment of Fannie Mae and other brokers. Ms. Frisone was dismayed Mr. Cordina ignored the safety of the public where the Karlann property was concerned. In hindsight, after Ms. Frisone recalled how Mr. Cordina socialized only with The Powers Team during his August 2011 Denver visit, his conduct made more sense. 48. Ms. Frisone was convinced that K.O.’s long relationship with Fannie Mae had come to an end and that Mr. Cordina would make good on his threat to fire K.O. because she made this report of fraud. When Ms. Frisone left the meeting, she was visibly distraught. Several other conference attendees saw her and asked her how the meeting went. She told those brokers she believed K.O. would be fired because of the K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 15 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 16 of 114 PageID 265 information she had given Mr. Cordina. She then called her office and told them that the meeting did not go well, and that she believed she would be fired as a result. 49. Ms. Frisone’s worst fears proved true. The retaliation against K.O. began immediately. In the few weeks following her conversations with Mr. Wood and Mr. Cordina, K.O.’s property assignments declined dramatically. K.O. believes that the property assignment declined because Mr. Cordina made good on his threat. Fannie Mae’s retaliation against K.O. continued and even escalated when oversight of K.O. was transferred to Fannie Mae’s Irvine office. K.O.’s property assignments fell dramatically. 50. A few weeks later, Fannie Mae ostensibly transferred oversight of the Colorado brokers from the Dallas, Texas office to the Irvine, California office and the phase-out of K.O. began in earnest. Ms. Frisone’s new sales representatives were Kelvin Zelaya, Kenneth Chow and Linda “Candy” Tompkins. The new Sales Manager was Eileen Conrad. Although the files being assigned to the Colorado brokers were supposed to be coming from the California office, the files continued to have a “D” designation (meaning the Dallas office) instead of an “L” designation for the Los Angeles (Irvine) office. It is questionable whether the file assignments were truly originating from the Irvine office. For the first time ever, the sales representatives would not disclose which zip codes they were responsible for, which made it difficult to ask questions about territories. 51. When this transfer occurred, Fannie Mae’s Dallas office retaliated against K.O. by disparaging Ms. Frisone and K.O. to the Irvine sales representatives to insure that K.O. got no new property assignments. Shortly after the introductory conference call, Mr. Zelaya phoned Ms. Frisone and told her that the “Dallas people had nothing good to K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 16 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 17 of 114 PageID 266 say” about Ms. Frisone and that she “was trouble.” He asked her why she thought they would say that. Ms. Frisone, hoping for a fresh start with the Irvine office, urged Mr. Zelaya to look at her history of performance so he would understand she was a top performer. Mr. Zelaya confirmed he had reviewed her file and was impressed with her numbers and that the Irvine office would give her the benefit of the doubt, in spite of the warnings from the Dallas Fannie Mae employees. 52. Despite this promise, the number of property assignments that K.O. received was just a small fraction of the available inventory the first month and then next to nothing moving forward. While inventories for all brokers were lower than in the past, The Powers Team, including Ross Sheahan with his fake office and fraudulently obtained vendor number, continued to receive an inexplicably high volume of assignments, allowing the submission of false claims to Fannie Mae. 53. While frustrated by the lack of assignments, Ms. Frisone thought it best to take a wait and see approach to see if her inventory volume would increase. During the next six months (September 2012 to March 2013), Ms. Frisone made no complaints to anyone at Fannie Mae. However, K.O. received a very low volume of assignments, particularly as compared to other brokers, including The Powers Team. After six months of patiently waiting, Ms. Frisone finally had to conclude that Mr. Cordina had made good on his threat and that K.O. had been effectively fired from the moment Ms. Frisone had told Mr. Cordina about the fake offices and the fraudulent circumvention of Fannie Mae policies. As she was selling off her existing inventory, and it was not being replenished with any new inventory, Ms. Frisone knew it would only be a matter of time before she had no inventory left at all. K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 17 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 18 of 114 PageID 267 Ms. Frisone reported the fake offices, fraudulently obtained vendor numbers and other issues to multiple Fannie Mae employees in the Irvine office. None took K.O.’s claims seriously. One asked Ms. Frisone for a bribe. And, Fannie Mae continued to retaliate against K.O. 54. Because she was frustrated by the continued decline in the K.O. assignments, Ms. Frisone finally raised the fraudulent office situation and the fraudulent circumvention of Fannie Mae policies with both Mr. Zelaya and Ms. Tompkins. When Ms. Frisone mentioned it to Mr. Zelaya, he ignored her. Because she had been threatened by Mr. Cordina with termination if she ever mentioned the fake offices again, when discussing the fake offices and fraudulent inducement of vendor numbers through this fraudulent circumvention of Fannie Mae policies with the Irvine office, Ms. Frisone tried to explain how this harmed the preservation of Fannie Mae assets. When Ms. Frisone mentioned the net effect of this broker’s fraudulently obtaining a vendor number and how Fannie Mae assets were being neglected, Mr. Zelaya told Ms. Frisone that asset preservation issues no longer mattered. 55. In October 2012, Ms. Frisone suspected (but had no proof) that certain Fannie Mae employees were soliciting and receiving kickbacks from brokers and vendors. For example, Ms. Tompkins had directed brokers to use a particular general contractor, Clearwater Contracting, to prepare repairs on properties even though the MLA makes the broker responsible for the supervision of maintenance and repairs on REO assets. Brokers generally selected their own contractors from a list of approved vendors. Clearwater Contracting opened an office in Denver only after the Irvine Fannie Mae office assumed oversight of Colorado brokers. After Ms. Frisone told Lisa Hay, Clearwater’s owner, about the decline in her assigned properties, Ms. Hay told Ms. K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 18 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 19 of 114 PageID 268 Frisone to go to California because Ms. Tompkins loved big expensive dinners and that if Ms. Frisone treated Ms. Tompkins right, Ms. Tompkins would treat Ms. Frisone right. 56. On March 1, 2013, Ms. Frisone traveled to Santa Ana, California to attend a Five Star FORCE meeting. While she was in town, she asked to meet with all of the sales representatives, but Ms. Tompkins was the only one who agreed to meet her. Ms. Tompkins met Ms. Frisone for lunch. During this lunch, Ms. Frisone also mentioned the fake office situation and how two brokers in the same office had fraudulently obtained a second vendor number, which allowed them both to receive property assignments and thus submit claims for payment to Fannie Mae in contravention of Fannie Mae’s policies and regulations. Echoing Mr. Cordina’s threat, Ms. Tompkins urgently told Ms. Frisone to never bring this up again or she would be fired. Ms. Tompkins made that statement several times. When Ms. Frisone asked why Fannie Mae would fire her for something like that and why Fannie Mae would not want to know about it, Ms. Tompkins firmly stated Ms. Frisone should never bring it up again if Ms. Frisone wanted to keep her job. When Ms. Tompkins made this threat, Ms. Frisone notified several of her office staff and other friends of this threat, including Tiffany Baublitz, Nicolette Neuman, Diane Wermager, Kristin Hayes, Don Delisa, and other Brokers and GCs still employed by Fannie Mae. 57. Despite Fannie Mae’s clear guidelines that required Ms. Frisone and Ms. Tompkins to each pay for their portion of the meal, Ms. Tompkins asked Ms. Frisone to pay for the entire lunch and additionally suggested that Ms. Frisone give her $100 in cash. Ms. Frisone was shocked because she thought that Ms. Tompkins was seeking a bribe. Ms. Frisone did not give Ms. Tompkins the additional $100. K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 19 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 58. Page 20 of 114 PageID 269 On March 15, 2013, Ms. Frisone reported the fraudulent conduct she had observed to the Sales Manager, Eileen Conrad, via telephone. During the approximately one hour long telephone call, Ms. Frisone told Ms. Conrad about how Kelvin Zelaya often tried to get additional cash funds from buyers, outside of the HUD documents. Ms. Frisone also mentioned the fraudulent inducement of vendor numbers through the fake offices she discovered, the resulting steering of work to The Powers Team, including Mr. Sheahan, the fraudulent circumvention of Fannie Mae’s policies that allowed two brokers from the same firm to fraudulently get two vendor numbers and to fraudulently submit claims to Fannie Mae, the steering of contract work to Clearwater and Ms. Tompkins’ actions that appeared to be a request for a bribe or kickback. 59. The call started with Ms. Frisone complaining about how Mr. Zelaya refused to sign an amendment while the buyer sat at the closing table for over three hours because Mr. Zelaya wanted to collect an additional $500. The closing documents were already locked in at the title company so the price and terms could not be changed. However, Mr. Zelaya kept telling Ms. Frisone to “be creative, think outside of the box” When Mr. Zelaya had Ms. Frisone on the phone, he told her that “These are investors, surely they can figure out a way to give me the extra $500.” Ms. Frisone immediately documented this extortionary request in an email. Mr. Zelaya then quickly tried to deny making such a request. 60. Because this had been escalated to Ms. Conrad via email, Ms. Conrad requested that Ms. Frisone call her. When Ms. Frisone reached Ms. Conrad, Ms. Frisone told her everything. Referring to the fake office issue and how that resulted in two brokers from the same office each getting a vendor number, Ms. Conrad dismissed it by saying, “I’ll K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 20 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 21 of 114 PageID 270 look into it.” When Ms. Frisone told her of the Candy Tompkins incident and request for $100, Ms. Conrad stated, “Perhaps you misunderstood.” Ms. Frisone though this reaction was odd, especially since Ms. Conrad made no further inquiries about Ms. Frisone’s allegations, and was quick to change the subject. Ms. Frisone noted she had received proportionally far fewer property assignments since she reported the fraudulent inducement of vendor numbers through the use of fake offices to Mr. Cordina in Dallas in September 2012. Ms. Frisone also told Ms. Conrad that the properties assigned to the vendor with the fake office were not being properly maintained and that Fannie Mae’s assets were being harmed, resulting in longer holding costs and lost equity to the federally chartered GSE. 61. Ms. Conrad said she would look into the matter. Later that same day, Mr. Zelaya and Ms. Tompkins each gave K.O. two property assignments, which would be the last properties ever assigned to K.O. by Fannie Mae. K.O. completely serviced and rehabilitated those four properties, but was never paid for that work as all four were assigned to different brokers when they were ready for sale. 62. As it became clear through the lack of property assignments that K.O. continued to be retaliated against for the complaints of fraud, Ms. Frisone became more vocal in her protests. On April 20, 2013, Ms. Frisone emailed to Ms. Conrad and the Irvine Sales Representatives pointing out there was no shortage of REO assets in her area, as shown by the County records and MLS statistics, and the number of assets assigned to The Powers Team. She asked for an explanation of Fannie Mae’s refusal to assign any properties to K.O. This enraged Ms. Conrad, who quickly scheduled a conference K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 21 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 22 of 114 PageID 271 call with Ms. Frisone and the Irvine sales representatives for April 23rd. In that call, Ms. Conrad berated Ms. Frisone for being unprofessional and then hung up on her. 63. After the April 23, 2013 conference call, Ms. Frisone called Fannie Mae’s Compliance and Ethics Hotline. Ms. Frisone reported the abusive and disrespectful behavior of Ms. Conrad and Mr. Zelaya, the fake offices which resulted in two brokers from the same office each receiving a vendor number (the effect of which is that they can fraudulently submit false claims to Fannie Mae for payment), the decline in the maintenance and preservation of Fannie Mae properties, and the apparent complicity of Fannie Mae employees in a scheme to circumvent Fannie Mae rules and to defraud Fannie Mae. Ms. Frisone also reported that Fannie Mae’s management had stopped caring about asset preservation and was now assigning properties to brokers who did not conform to Fannie Mae standards and who did not fulfill their contractual obligations. Each month, in the broker conference calls, Ms. Conrad and her sales team scolded brokers for failing to follow Fannie Mae guidelines and making mistakes. Although K.O. and its team did not make mistakes and consistently followed the Fannie Mae guidelines to the letter, K.O. still received no new assignments. Ms. Frisone reported that Ms. Conrad, Mr. Zelaya, Mr. Chow, and Ms. Tompkins constantly reassured her there was nothing wrong with K.O.’s performance, and that the asset distribution was done by zip code and there were simply no properties in K.O.’s zip code. Ms. Frisone explained that the statistical data did not support that excuse and even sent in a spreadsheet to support her argument. Ms. Frisone explained she believed K.O. was being retaliated against because of Ms. Frisone’s meeting in Dallas with Mr. Cordina in K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 22 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 23 of 114 PageID 272 September 2012 in which she first reported the fraudulent inducement of vendor relationships. 64. Fearing she had permanently damaged K.O.’s standing with Fannie Mae, Ms. Frisone emailed to Ms. Conrad on April 28, 2013 sincerely apologizing for her earlier comments and indicating additional research now indicated to Ms. Frisone there were fewer assets to be assigned by Fannie Mae to brokers. However, when Ms. Frisone sent that email, she did so in a desperate attempt to repair her relationship with the Irvine sales team as they were responsible for her livelihood and the livelihood of the thirteen employees in K.O.’s office. Ms. Frisone’s research had not actually convinced her that fraud was not occurring at Fannie Mae. Ms. Frisone was not convinced that Fannie Mae did not have inventory in her zip code as the statistics supported her. Ms. Frisone was not convinced Fannie Mae was not utilizing or favoring brokers with fake offices in circumvention of Fannie Mae’s policies and procedures. However, Ms. Frisone was afraid that K.O. would be formally terminated as Fannie Mae employees had previously threatened. 65. Ms. Frisone’s apology was apparently not accepted as the Irvine office continued to refuse to assign new properties to K.O. In fact, K.O. never received another Vendor Newsletter after April 22, 2013. Fannie Mae gave K.O. false and pretextual reasons for Fannie Mae’s continued refusal to give K.O. new property assignments, but allowed her to service properties that would soon be reassigned. 66. During the times she had asked for explanations for the lack of assignments, Ms. Frisone was given a variety of shifting explanations for the reason that K.O.’s inventory was down, including that inventory was down across the board or that Fannie Mae was K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 23 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 24 of 114 PageID 273 downsizing vendors and giving preference to HERA certified vendors. These explanations were false and a pretext for the retaliation. Shortly after Ms. Frisone was given the explanation that inventory was down and there was nothing new to be assigned, the Irvine sales team announced in a conference call they were “flooded” with new inventory. None of it was assigned to K.O. 67. Ms. Conrad also told Robbie McClure that only the HERA certified Brokers would be retained when he inquired about inventory. To the extent that Ms. Conrad noted preference was given to HERA certified vendors, K.O. was one of the very few Fannie Mae vendors with the HERA certification. Yet K.O. received no new property assignments. Ms. Frisone escalated her complaints of fraudulent activity to Brandon Lawler, the Sales Director of Fannie Mae’s Irvine office in May 2013. 68. On May 22, 2013, Ms. Frisone participated in a mandatory conference call for brokers. During that call, Brandon Lawler, the Sales Director of Fannie Mae’s Irvine, California office, stated Fannie Mae was an ethical company that followed the letter of the law and he assured the call participants his door was always open to anyone who suspected misconduct. The following week, on May 27th, 2013, an article about kickbacks at Fannie Mae was published in the Los Angeles Times. 69. Shortly after this mandatory broker call, Ms. Frisone called Mr. Lawler and reported all of her grievances, including the unfair asset distribution, the neglect of the assets, the fraudulent inducement of vendor numbers through the use of fake offices and other false statements which resulted in payments to vendors who had obtained their vendor numbers through fraud, the failure to preserve assets, and the apparent complicity of Fannie Mae employees in a scheme to circumvent Fannie Mae rules and K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 24 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 25 of 114 PageID 274 to defraud the company. Before Ms. Frisone could advise Mr. Lawler of the attempts to solicit a bribe, Mr. Lawler cut her off. Mr. Lawler quickly dismissed Ms. Frisone stating he was headed out of town for the Memorial Day weekend, and that he would look into her complaints when he returned. 70. Completely unknown to Ms. Frisone at this time, the Irvine office was in the midst of an investigation regarding sales representatives’ solicitations of bribes and kickbacks from brokers. Given the Irvine office was in the midst of a corruption investigation by the FBI and the FHFA OIG, it seems like the natural result of Ms. Frisone’s complaints is that Fannie Mae would take her reports of fraud seriously and investigate her claims. Sadly, this did not occur. Instead, Fannie Mae tried to eliminate Ms. Frisone as a possible witness to the federal investigation. 71. When Mr. Lawler had not responded to her questions by June 3, 2013, Ms. Frisone sent Mr. Lawler an email following up on the conversation and asking again if her dismissal from the Fannie Mae network was in retaliation for her speaking up about some issues. Mr. Lawler did not respond to Ms. Frisone’s email. Fannie Mae finally attempted to fire K.O. in retaliation for its complaints of fraud. Fannie Mae’s termination is not legally effective because Fannie Mae’s notice of termination terminates a non-existent agreement. Fannie Mae actually renewed its MLA with K.O. 72. Instead, Fannie Mae sent the letter attached as Exhibit 9 to Ms. Frisone on June 5, 2013. Ms. Frisone received this letter on June 6, 2013. 73. This letter is undated and does not identify the drafter of the letter. Although the letter is signed, the signature is not legible. The letter refers to the “Fannie Mae Listing Agreement between Karen Frisone and Fannie Mae dated May 1, 2011.” The letter then states that “pursuant to Section 7 of the above referenced Fannie Mae Master K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 25 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 26 of 114 PageID 275 Listing Agreement, Fannie Mae is terminating” the MLA. The effective date of termination was June 6, 2013. However, no such MLA exists. 74. This undated letter did not terminate the MLA between K.O. and Fannie Mae. 75. Not only did Fannie Mae not properly terminate K.O.’s MLA, Fannie Mae entered into a new MLA with K.O. On January 22, 2013 and February 5, 2013, Fannie Mae communicated to its brokers a new MLA was required. A copy of the February 5, 2013 email is attached as Exhibit 10. Fannie Mae asked each Broker to execute the new MLA using HomePath.com, which K.O. did on February 6, 2013. Fannie Mae executed the new MLA with K.O. on July 11, 2013. 76. On July 16, 2013, Fannie Mae notified K.O. that the fully executed agreement was posted online. A copy of the July 16, 2013 email is attached as Exhibit 11. The new MLA was signed by John Liszka, Vice President of REO Sales and was posted to Fannie Mae’s HomePath website, where it is still accessible to this day. When Fannie Mae uploaded this file, it contained four pages. The signature box on the third page of the uploaded file is blank. However, the signature box on the fourth page was fully completed. A copy of the signature pages of K.O.’s executed current MLA are attached as Exhibit 12. Presumably, before Mr. Liszka, a Fannie Mae Vice President, signed this MLA, Mr. Liszka would have reviewed K.O.’s vendor file to determine if K.O. was a vendor in good standing. If K.O.’s vendor file reflected that K.O. was not in good standing or that K.O. had been terminated as a vendor over a month before, it seems likely that Mr. Liszka would not have signed the new MLA for Fannie Mae on July 11, 2013. K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 26 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 27 of 114 PageID 276 Fannie Mae’s retaliation against K.O. took many forms, which includes filing this lawsuit the day after K.O. notified Fannie Mae of claims against it. Fannie Mae damaged K.O. in a variety of ways. 77. Throughout the spring and summer of 2013, both before and after Fannie Mae’s ineffective attempt to terminate the MLA with K.O, Ms. Frisone was reporting fraud through various channels at Fannie Mae. K.O. continued to be subjected to retaliation. K.O. received no new property assignments. Fannie Mae attempted (ineffectually) to terminate the MLA with K.O. Fannie Mae delayed in executing the new MLA with K.O. Properties previously assigned to K.O. were reassigned to other Denver brokers despite the Listing Supplement having not expired and Fannie Mae had not effectively terminated the MLA with K.O. 78. Frequently , Ms. Frisone was not told by Fannie Mae of the property reassignment. Instead, Ms. Frisone learned of some reassignments when she was contacted by the new broker and asked to assist on the listing. This continued through May 2013. 79. On the few properties still assigned to K.O., Fannie Mae improperly interfered with K.O.’s ability to fulfill its contractual duties by getting those properties rehabilitated and to market quickly. 80. K.O. has contractual responsibilities to assess the properties and arrange for necessary repairs so the properties could be listed and sold quickly . The MLA advised brokers time is of the essence in performing the duties required by the MLA. However, Fannie Mae thwarted K.O.’s ability to timely and properly perform its contractual duties by delaying and refusing to respond to K.O.’s repair requests. Frequently , K.O. had to make four requests for routine repair approvals. K.O. requested approvals for the K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 27 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 28 of 114 PageID 277 repairs on April 1, 2013 and was still waiting on the approvals as of May 15, 2013. This prevented K.O. from timely listing and selling the properties and impaired K.O.’s ability to earn the commission that would compensate K.O. for the work it put in assessing the properties and getting the properties ready to be listed for sale. Meanwhile, K.O. continued to maintain the properties. 81. After June 6, 2013, Fannie Mae retaliated against K.O. by removing all properties then assigned to K.O. even though Fannie Mae had not properly terminated K.O.’s MLA and the Listing Supplements on those properties had not yet expired. 82. Even though K.O. was not properly terminated, Fannie Mae treated K.O. as terminated. Ms. Frisone, not a lawyer, also incorrectly believed that K.O. had been terminated. 83. K.O., under the terms of the MLA, attempted to recoup the expenses and time spent preparing the few remaining Fannie Mae properties for market. K.O. timely submitted a request for repayment of expenses and a management fee for the listings removed from K.O. K.O. requested management fees for assets D13051M, D130719, D13074P, D130517, D130502, D130511, D120VBX, and D120C4S. Despite K.O.’s timely submission of the request for management fees, Fannie Mae denied K.O.’s request on July 15, 2013. 84. On June 6, 2013, after Fannie Mae’s ineffective attempt to terminate K.O., Ms. Frisone’s suspicions about Fannie Mae employees were confirmed. Ms. Frisone learned that Armando Granillo, a sales representative in the Irvine office, had been arrested in March 2013 for demanding kickbacks from a real estate broker for providing listings to that broker. One week after Fannie Mae attempted to terminate K.O., Fannie K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 28 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 29 of 114 PageID 278 Mae fired James Tiegen, the Vice President who oversaw the Irvine office and other regional offices. A former Fannie Mae employee, Cecilia Carter, also allegedly fired for reporting kickbacks and fraud, and who also has similar pending litigation, has described the practice of soliciting kickbacks at Fannie Mae as widespread. Armando Granillo, the former Fannie Mae employee arrested for demanding kickbacks, said it was a natural part of business at Fannie Mae. These matters were reported in newspaper articles published by the Los Angeles Times. 85. After Fannie Mae learned of the corruption in its California office, Fannie Mae modified its procedures for assigning properties to REO brokers. Fannie Mae no longer allowed sales representatives to assign properties to brokers. Instead, property assignment was moved back to Fannie Mae’s Dallas office and began to be handled by the Vendor Operations department on a rotational basis. Even though Fannie Mae had not tried to terminate K.O. when this change in procedure took place, K.O. never received a property assignment from the Vendor Operations department . Thus, K.O. had already been effectively fired. Otherwise, K.O. should have been in the rotation to receive assignments beginning May 1, 2013. 86. After Fannie Mae’s attempted termination of K.O., K.O. retained counsel. On July 16, 2013, K.O.’s counsel notified Fannie Mae that K.O. had potential claims against Fannie Mae, including claims under the False Claims Act. Fannie Mae sued K.O. the very next day. Declaratory Judgment 87. K.O. incorporates the allegations set forth in the previous paragraphs as if restated herein. K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 29 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 88. Page 30 of 114 PageID 279 A dispute exists concerning whether Fannie Mae properly terminated the May 1, 2011 MLA between K.O. and Fannie Mae. The termination letter sent by Fannie Mae terminated only a MLA agreement between Karen Frisone and Fannie Mae dated May 1, 2011. No such agreement exists. 89. K.O. requests a declaration from this court that Fannie Mae did not properly terminate the May 1, 2011 MLA between K.O. and Fannie Mae. 90. K.O. also requests a declaration from this Court that Fannie Mae has entered into a new MLA with K.O, a copy of which is attached as Exhibit 12, on July 11, 2013 and that the July 11, 2013 MLA is currently in effect. 91. Under Tex. Civ. Prac. & Rem. Code § 37.007, K.O. seeks a jury trial on this declaratory judgment claim. 92. Under Tex. Civ. Prac. & Rem. Code § 37.009, K.O. seeks its costs and reasonable and necessary attorney’s fees incurred in pursuit of this claim. False Claims Act Retaliation 93. K.O. incorporates the allegations set forth in the previous paragraphs as if restated herein. 94. Fannie Mae is a government sponsored enterprise chartered by Congress and is currently under the conservatorship of the Federal Housing Finance Agency. (Plaintiff’s Original Complaint, ¶ 1, Dkt. 1 and Plaintiff’s Certificate of Interested Persons, Dkt. 2). Fannie Mae is subject to the anti-retaliation provisions in the False Claim Act, 31 U.S.C. § 3730(h). 95. The False Claims Act discourages fraud against the federal government by imposing liability on any person who knowingly presents or caused to be presented a K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 30 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 31 of 114 PageID 280 false or fraudulent claim for payment or approval or who knowingly makes, uses, or causes to be made or used, a false record or statement to get a false or fraudulent claim paid or approved by the government. 31 U.S.C. § 2729(a). Claims, for purposes of the False Claims Act, include any request for money that (i) is presented to an officer, employee, or agent of the United States; or (ii) is made to a contractor, grantee, or other recipient, if the money or property is to be spent or used on the Government’s behalf or to advance a Government program or interest, and if the Unites States Government (I) provides or has provided any portion of the money or property requested or demanded; or (II) will reimburse such contractor, grantee, or other recipient for any portion of the money or property which is requested or demanded. 31 U.S.C. § 3729(b)(2). 96. According to a memo quoted by the Los Angeles Times (article attached as Exhibit 13), Fannie Mae’s Chief Compliance Officer Nancy Jardini advised employees that Fannie Mae defines “fraud as an intentional act or omission that affects, or could affect, Fannie Mae, and that is done for the purpose of securing any improper gain or benefit for Fannie Mae or anyone else.” 97. The False Claims Act prohibits retaliation against those who report violations of the False Claims Act. The anti-retaliation portion of the False Claims Act states: Any employee, contractor, or agent shall be entitled to all relief necessary to make that employee, contractor, or agent whole, if that employee, contractor or agent is discharged, demoted, suspended, threatened, harassed, or in any other manner discriminated against in the terms and conditions of employment because of lawful acts done by the employee, contractor, or agent or associated others in furtherance of an action under this section or other efforts to stop 1 or more violations of this subchapter. 31 U.S.C. § 3730(h). K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 31 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 98. Page 32 of 114 PageID 281 K.O. engaged in activity protected under the False Claims Act. Fannie Mae knew that K.O. had engaged in activity protected under the False Claims Act and retaliated against K.O. because of lawful acts done by K.O. for K.O. and others in furtherance of a False Claims action 99. There is no requirement that K.O. actually file a False Claims Act lawsuit to pursue a retaliation claim as the 2009 amendments to 31 U.S.C. §3730(h) made it clear that protected activity includes efforts to stop False Claims Act violations, besides acts in furtherance of a qui tam lawsuit. Investigating or complaining about fraud, including through internal reporting, is a step in furtherance of uncovering fraud and is protected by the False Claims Act. Internal complaints, investigations, or inquiries that concern false or fraudulent claims submitted to the government are protected activity under the False Claims Act. 100. K.O.’s activity is protected activity for purposes of the False Claims Act anti- retaliation provision when K.O., acting through Ms. Frisone, notified Fannie Mae she was concerned about possible fraud and false claims against the government. K.O., acting through Ms. Frisone, was not required to use any magic language or words such as “illegal” or “unlawful” to place Fannie Mae on notice of the protected activity. 101. K.O. is a contractor of Fannie Mae. Ms. Frisone, the owner of K.O. and an employee of K.O., served as the managing broker of all Listing Supplements assigned by Fannie Mae to K.O. As such, Ms. Frisone is also an agent of Fannie Mae under § 3730(h). The provisions of 31 U.S.C. § 3730(h) specifically provide coverage for contractors or agents. K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 32 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 102. Page 33 of 114 PageID 282 As previously set forth in detail, K.O., acting through Ms. Frisone, reported to numerous Fannie Mae employees that brokers were fraudulently obtaining vendor identification numbers by using false records and false statements. In particular, Ms. Frisone reported that at least one broker obtained a vendor identification number in contravention of Fannie Mae polices through the use of a fake office address and fraudulent business name. This is a report of fraudulent inducement of a contract which led to false claims being paid. Ms. Frisone also engaged in protected activity by reporting the fraudulent circumvention of Fannie Mae policies, the attempt to solicit bribes, the attempts to steer contractual repair work to favored contractors, and the apparent complicity of Fannie Mae employees in these schemes to circumvent Fannie Mae rules and to defraud the company. 103. When Ms. Frisone reported the fake office scheme, she reported this scheme fraudulently allowed two brokers from the same office to obtain vendor identification numbers and falsely and fraudulently submit claims for payment as if they operated two different businesses. Because Fannie Mae is in conservatorship and funded by the Treasury, the claims for payment resulting from this fraudulently induced vendor relationship are false claims within the scope of the broad definition of “claims” in the False Claims Act. Courts have repeatedly held False Claims Act liability attaches to all payments made under a contract procured by fraud. See United States ex rel. Longhi v. Lithium Power Tech., Inc., 575 F.3d 458, 467-68 (5th Cir. 2009). FCA liability can attach even when the defendant does not submit a technically false claim for payment, but when the claim for payment results from a contract procured on the basis of false statements or fraud. Id. See also United States ex rel. Porter v. HCA Health Services K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 33 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 34 of 114 PageID 283 of Oklahoma, Inc., 2011 WL 4590791, *5 (N.D. Tex. 2011); United States ex rel. Long v. GSD&M Idea City, LLC, 2013 WL 214590, *6 (N.D. Tex. 2013). 104. When Ms. Frisone reported the request for a bribe made to her by Ms. Tompkins, she was reporting activity that would have resulted in additional assignments to K.O. (or another broker) because of fraud and that would have led to payments to K.O. (or another broker) because of fraud if the demand for a bribe was accepted. This too would be a false claim and is fraudulent activity, as Fannie Mae’s own Chief Compliance Officer defines fraud. 105. K.O, through Ms. Frisone, made these False Claims Act protected reports to numerous Fannie Mae employees including Chris Cordina, Kelvin Zelaya, Linda Tompkins, Eileen Conrad, Brandon Lawler and the Fannie Mae Compliance and Ethics Hotline. Ms. Frisone’s reports began in September 2012 and continued through 2013. All of these employees had the authority and ability to affect property assignments to K.O. K.O. believes these employees caused the reduction and ultimate cessation of property assignments to K.O. because of her reports of this fraudulent inducement of vendor relationships and other fraudulent activity. 106. After the ineffective attempt to terminate K.O., Ms. Frisone also reported to the Fannie Mae Board of Directors that Fannie Mae had terminated K.O. 1 in retaliation for her reports of fraudulent activity that included the fraudulent inducement of vendor numbers through false statements and fake broker offices (which led to the false claims submitted under that fraudulent scheme), Fannie Mae employee complicity in violating 1 As noted, because Ms. Frisone is not a lawyer, Ms. Frisone did not understand that Fannie Mae’s effort to terminate her was not effective. Thus, Ms. Frisone operated under the mistaken belief that the MLA with K.O. had been terminated for a period of time. K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 34 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 35 of 114 PageID 284 Fannie Mae rules and regulations, solicitation of bribes, and efforts to steer contract repair work to favored contractors in violation of Fannie Mae rules and regulations. 107. After K.O. and Ms. Frisone engaged in this protected activity and after numerous Fannie Mae employees knew of the protected activity, Fannie Mae retaliated against K.O. in a variety of ways. The retaliation began in September 2012 and continues to this day. 108. This retaliation began immediately after Ms. Frisone met with Mr. Cordina in September 2012 and reported the fraudulent activity and fake offices that allowed a broker to falsely submit claims to the government. The retaliation took the form of the Dallas office’s refusal to give K.O. additional property assignments although K.O. was a top performing broker in good standing. As Sales Manager, Mr. Cordina had the authority to influence and impact the REO assignments to K.O. 109. The retaliation included disparaging K.O. to the Irvine office when the Colorado brokers were ostensibly transferred to the Irvine sales representatives. 110. The retaliation continued as the Irvine office continued to phase K.O. out from new property assignments. This resulted, in whole or in part, from the disparaging comments made to the Irvine office by the Dallas office. 111. The retaliation continued as Fannie Mae’s Vendor Operations department refused to assign files to K.O. after property assignments were transferred to that department because of the corruption in Fannie Mae’s California office. Once the property assignments were to be made on a rotation schedule, K.O. should have been placed in rotation to receive assignments. It was not. K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 35 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 112. Page 36 of 114 PageID 285 Fannie Mae retaliated against K.O. before June 6, 2013 by reassigning K.O.’s property listings to other brokers despite the Listing Supplement having not expired and the MLA between Fannie Mae and K.O. had not been terminated. 113. Fannie Mae retaliated against K.O. by failing to timely approve property repair requests for properties then assigned to K.O. This prevented K.O. from timely bringing the properties to market and selling the properties. This prevented K.O. from receiving the commissions that would compensate K.O. for the work it performed in assessing the properties and rehabilitating the properties to get them ready to be listed and sold. 114. Fannie Mae retaliated against K.O. with its ineffectual attempt to terminate the MLA between K.O. and Fannie Mae. 115. While Fannie Mae’s attempt was not effective (because the termination letter terminated a non-existent MLA between Karen Frisone and Fannie Mae) and while Fannie Mae eventually executed a new MLA with K.O., Fannie Mae continues to refuse to give K.O. any property assignments to this day. Fannie Mae continues to retaliate against K.O. on an ongoing basis each day it refuses to assign any properties to K.O. 116. Fannie Mae retaliated against K.O. after June 6, 2013 by improperly reassigning all Listing Supplements K.O. had in effect as of June 6, 2013 to other brokers despite the Listing Supplements having not expired and the MLA had not properly been terminated. 117. Fannie Mae retaliated against K.O. by failing and refusing to pay K.O. a management fee for the property listings it improperly removed from K.O. 118. Fannie Mae retaliated against K.O. by suing K.O. the day after Fannie Mae received a letter from K.O.’s counsel advising Fannie Mae that K.O. had legal claims K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 36 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 37 of 114 PageID 286 against it under the False Claims Act and requesting Fannie Mae preserve all evidence relating to those claims. 119. If Fannie Mae attempts to terminate the MLA currently in effect between K.O. and Fannie Mae, that termination will be an additional act of retaliation. 120. K.O. has been damaged by Fannie Mae’s retaliation. K.O. seeks to recover all relief available to her under 31 U.S.C. § 3730(h), including reinstatement, monetary damages, pre-judgment and post-judgment interest, reasonable and necessary attorney’s fees, expenses and costs. Breach of Contract 121. K.O. incorporates the allegations set forth in the previous paragraphs as if restated herein. 122. A valid contract exists between K.O. and Fannie Mae. The current valid contract is the July 11, 2013 MLA. However, prior to the July 11, 2013 MLA, the relationship between K.O. and Fannie Mae was governed by the May 1, 2011 MLA. The MLA incorporated Fannie Mae’s REO Sales Guide into the MLA. (MLA, ¶ 4(A)). K.O.’s breach of contract claim relates to the May 1, 2011 MLA (Exhibit 3). 123. K.O. is a proper party to sue for breach of the May 1, 2011 MLA. 124. K.O., as a Fannie Mae broker, had contractual duties to perform each time K.O. received a Listing Supplement from Fannie Mae. Those duties including completing property occupancy checks, issuing brokerage price opinions, and certain property management and various repair and maintenance services, all as set forth in the REO Sales Guide. (Ex. 3, MLA ¶ 4(A)). Per the MLA, time is of the essence and the broker must perform all services promptly. (Ex. 3, MLA ¶ 4(G)(2)). Per Fannie Mae’s REO K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 37 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 38 of 114 PageID 287 Sales Guide, which is incorporated into and part of the MLA, Fannie Mae endeavors to review and approve repairs within one to five days of receiving a broker’s repair bid package submission. 125. As a party to this contract, Fannie Mae had a duty to comply with the terms of the contract. 126. In the Spring of 2013, Fannie Mae assigned several properties to K.O. K.O. performed its contractual duties by inspecting the properties for occupancy and determining the reasonable repairs that would be required to bring the properties to a satisfactory condition for listing. 127. K.O. performed these inspections, prepared repair scopes, and supervised the contractors’ repairs. K.O. regularly visited and inspected the properties assigned to it as required. These actions required significant investments of time by K.O.’s employees. Under the MLA, K.O. gets paid for this type of time investment once the property is sold and K.O. receives its sales commission. 128. In March and April 2013, K.O. submitted numerous repair approval requests to Fannie Mae for the properties still assigned to K.O. Fannie Mae unreasonably refused to respond to the repair requests. K.O. submitted additional requests to have the repairs approved. For many properties, K.O. had to submit as many as four requests over a six week period of time to approve the property repairs. Fannie Mae refused to respond to these requests despite its contractual commitment to approve repair requests within one to five days of receipt from the broker. 129. Because Fannie Mae would not approve the repair requests, K.O. could not finalize the property repairs and then list and sell the properties. This prevented K.O. K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 38 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 39 of 114 PageID 288 from earning the sales commission on the property listing that would compensate K.O. for the work K.O. put into rehabilitating the properties. 130. Fannie Mae materially breached its duties and obligations under the MLA to timely respond to and approve K.O.’s properly submitted request for repairs. 131. When this was occurring, , Fannie Mae had effectively terminated K.O. in retaliation for K.O.’s protected activity. Fannie Mae knew it would soon formally terminate K.O. (as evidenced by its failure to send K.O. any vendor newsletters after April 22, 2013) and wanted to prevent K.O from receiving a sales commission on these properties. Because Fannie Mae had not yet formally terminated K.O. and because the Listing Supplements had not expired, Fannie Mae could not lawfully avoid paying K.O. a sales commission if the properties were sold. So, Fannie Mae did the only thing it could to prevent K.O. from earning a commission, which was to refuse to approve the properly submitted repair requests and to prevent the properties from being able to go to market. 132. Fannie Mae’s material breach of its obligations under the MLA and incorporated REO Sales Guide caused K.O. damage. This material breach prevented K.O. from earning a sales commission because it prevented K.O. from listing and selling the properties before Fannie Mae wrongfully removed the properties from K.O. K.O. was damaged by this material breach. K.O. employees expended significant amounts of time in evaluating and rehabilitating the properties without the opportunity to be compensated for this work. 133. K.O. seeks to recover the damages it has suffered because of Fannie Mae’s material breach of contract, including its reasonable and necessary attorney’s fees under Tex. Civ. Prac. & Rem. Code § 38.001 et. seq. K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 39 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 40 of 114 PageID 289 Quantum Meriut 134. K.O. incorporates the allegations set forth in the previous paragraphs as if restated herein. 135. K.O. asserts a claim for quantum meriut. Recovery under quantum meriut is permitted despite the existence of an express contract that covers the subject matter of the claim when a plaintiff has partially performed an express contract, but because of the defendant’s breach, the plaintiff is prevented from completing the contract. Truly v. Austin, 744 S.W.2d 934, 936 (Tex. 1988). See also Balfour Beatty Rail, Inc. v. Kansas City Southern Railway Co., 2012 WL 3100833, *9 (N.D. Tex. 2012). This scenario applies here. 136. K.O. provided valuable services to Fannie Mae regarding the properties assigned to K.O. during the spring of 2013. K.O. regularly inspected the properties assigned to it, determined the repairs that were necessary to bring the properties to an appropriate listing condition, and got the repairs completed so that K.O. could list the properties for sale. However, Fannie Mae breached the contract by refusing to timely approve repair requests and to allow K.O. to finalize these properties for listing and ultimate sale. This breach prohibited K.O. from earning a sales commission by listing and selling the properties. 137. Fannie Mae accepted these services from K.O. Fannie Mae had reasonable notice that K.O. expected to be compensated for the services provided to Fannie Mae by K.O. 138. Fannie Mae failed and refused to compensate K.O. for the services K.O. provided to Fannie Mae. K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 40 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 139. Page 41 of 114 PageID 290 K.O. seeks to recover the damages suffered because of Fannie Mae’s refusal to compensate K.O. for the services provided to it. Jury Requested 140. K.O. seeks a jury trial on the claims asserted in this lawsuit. Prayer 141. Wherefore, Defendant K.O. Realty, Inc. requests this Court deny Fannie Mae’s request for declaratory judgment, award K.O. the declaratory judgment sought in the counterclaim, find for K.O. on the additional claims asserted, award K.O. damages as requested and award such other and further relief to which K.O. is justly entitled. Respectfully submitted, By: /s/ Karen K. Fitzgerald Karen K. Fitzgerald State Bar No. 11656750 Karen@klbf.com KLEIMAN LAWRENCE BASKIND FITZGERALD LLP 8350 N. Central Expressway, Suite 650 Dallas, Texas 75206 Telephone: (214) 265-7400 Facsimile: (214) 265-7411 CERTIFICATE OF SERVICE This certifies that on January 28, 2014, I electronically transmitted the foregoing document to the Clerk of the Court using the ECF system, which will transmit a Notice of Electronic Filing to the following counsel for Plaintiff and Defendant, ECF Registrants: Kenneth Carroll Angelina LaPenotiere Carrington Coleman Sloman & Blumenthal 901 Main Street, Suite 5500 Dallas TX 75202 /s/Karen K. Fitzgerald K.O. Realty, Inc.’s First Amended Answer and Counterclaims --- Page 41 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Exhibit 1 Page 42 of 114 PageID 291 Supplier I Fannie Mae CaseRegistration 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 1of1 Page 43 of 114 PageID 292 Supplier Registration Fannie Mae maintains an internal database of suppliers that is used for a variety of purposes, including identifying potential suppliers and registering new suppliers. All suppliers interested in doing business with Fannie Mae must follow the registration process below using Microsoft Internet Explorer (Windows version 6.0 with SP2 or higher). Please note that servicers reporting HERA-related information should use the "All other suppliers" link in steps 2 or 3 below. Step 1: Meet qualifications Confirm that your company provides goods or services that Fannie Mae purchases (PDF). You will be required to indicate the applicable commodities offered by your company within the registration form. Commodities may change over time. Meet minimum supplier qualifications. Your company must have been in business for at least one year, and be able to demonstrate revenue for this period (you may not obtain more than 70 percent of your revenue from Fannie Mae). Your company must have a professional place of business outside of Fannie Mae, and be able to provide that business address to Fannie Mae. Your company must be able to provide a completed W-9 form to Fannie Mae. Your company must be able to provide a certificate of insurance evidencing the insurance coverage appropriate for the level and type of business to be conducted with Fannie Mae. Your company must have and maintain a minimum of three W-2 employees. Qualify as a diverse supplier, as appropriate. • See Meeting Fannie Mae's Diversity Requirements. Step 2: Gather the required registration data Dur data requests vary by supplier type. Please select the link below that best describes your supplier type to determine what data we will request of you and that you need to have on hand to register. REO Real Estate Brokers required registration data. REO Appraiser reqtiired registration data. REO Repair Contractors required registration data. A.ttomeys (including law firms for the Retained Attorney Network: RAN) required registration data. All other suppliers (also for use by servicers reporting HERA-related infonnation). Step 3: Complete the registration fonn Important note: You must complete the entire registration form in one session. An extended period of inactivity can time out the website. The registration system will not allow you to make interim saves to your input prior to submission. If you fail to complete the registration form prope~y. or fail to upload requested documents, your registration will be rejected. Please select the link below that best describes your supplier type for online registration. REO Real Estate Brokers registration. REO Appraisers registration. REO Repair Contractors registration. Attorneys (including law firms for the Retained Attorney Network: RAN) registration. All other suppliers (also for use by servicers reporting HERA-related infonnation). Please be sure to review your input for accuracy and completeness prior to selecting the Submit button at the bottom of the registration form. Once you have submitted your registration form, you will receive an e~mail within one business day confirming the receipt of your registration. Please submit only one registration form. Registration and/or meeting our minimum supplier qualifications does not guarantee that your company will be selected to do business with Fannie Mae. If you require technical assistance with the registration process please contact us. http://www.fanniemae.com/portal/about-us/suppliers/supplier-registration.html 6/16/2013 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Exhibit 2 Page 44 of 114 PageID 293 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 ·- :::s - II- II-0 Page 45 of 114 PageID 294 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 eaistering as a roker or Page 46 of 114 PageID 295 gent •!• Registering in ProcureOne enables Fannie Mae to contact you when there are relevant sourcing events in your area. However, it is necessary for you to register within ProcureOne even if you have an established relationship with Fannie Mae. •!• There are two steps to registering: ·:· Create account ·:· Log into account and provide additional supplier information •!• Brokers and Real Estate Agents each have their own Supplier Type. Brokers and Real Estate Agents should each register under the appropriate type, using their own information and maintaining their own record. •!• Before registering, Real Estate Agents need to know their Broker license number ·:· On the Credentials tab of the profile, Real Estate Agents and Broker will have to input the BROKER License ID# (license number). This will associate Real Estate Agents to a Broker, and Brokers with their Real Estate Agents within the system. Case 3:13-cv-02781-L Document 25 Filed 01/28/14 egistering with @ Page 47 of 114 PageID 296 rocureune Navigate in you r browser to .:". .:=~:i::_::..:_i::::....:_::::._::_=.:..:.-=-c::-.:..;;~,,,..:..=.:..:... ~,.c:. :;;_:_:.-=:._..;...c,_c;..,_.;::::_;.c..;::..• ProcureOne. lCo;t.i'!lOl"r~·~ Fannie Mae's Procurement Portal for Suppliers, Vendors, and Real Estate Professionals, alf in one nc;it box. ~A <7'' .: ,_ --:;-~ •i . - -; "Click on the "New Supplier? Register now" link Login to ProcureOne Lcgin Ill! P:t::iS'Nord 1t ors, nals, Lest your password' (:;upp!iers crd·1) Case 3:13-cv-02781-L Document 25 Filed 01/28/14 egistering with e e Page 48 of 114 PageID 297 rocure ne On the registration form, complete the basic registration information. Please be sure to select your proper Supplier Type. e; Select "Agent" if you are a real estate agent; "Broker" if you are the office managing broker :~· ,:~-""' @Please do not forget your password for the Contact Information section as this will be your login password. e Once you have completed the form, click the Registration request button at the bottom right of the screen. . Case 3:13-cv-02781-L Document 25 Filed 01/28/14 istering wi Page 49 of 114 PageID 298 rocureune "Once you submit your registration request, you will see the following. YOOr ft!\ltH:!;tt (c(' re9!:,~ra1ion hM"bei!!n ~k~n into aco:n.n·rt~ e Y-00 VtiU r&.e'ive 1!:,;'J emoil wmml:5rf cf yoor request. You should receive an email telling you that your registration request was successfully submitted. If you receive an email stating that the request was rejected, please contact and they will assist you. Case 3:13-cv-02781-L Document 25 Filed 01/28/14 istering wit 0 0 rocure Registrations are accepted into the system if there are no duplicate suppliers already registered. In this case, the use of the word· accepted means that your profile has been established in our system, but does not imply that your company has been accepted or approved to do business with Fannie Mae. If your registration was accepted into the system, you may now login to the ProcureOne system. Go to ...... .... _..____ - ........... ........... and enter your email address as your login id and enter your password from the registration in the password field then click the Login Button. , .... , , .., ............... ~ Page 50 of 114 PageID 299 e Login I! Pass?1ord 1t ors, st vour password? (suppliers ----· only) nals, ., Legal terms Our purchasing strategy Technical prerequisites Case 3:13-cv-02781-L Document 25 Filed 01/28/14 gisteri g wi Page 51 of 114 PageID 300 e roe re @On the following page, you will be asked to Accept Terms and Conditions. Click on the "I accept terms and conditions" checkbox and then click the Validate Button. rciu hav~ ~o accept terms and c.u-~:.:on.s in crdtr to cer.\;fl(,11!. Ug;•t: 1,1.s.e cf the FrocureCr.e .?;;?lic...,hon is nitiect to the 9en1;r"! terms "-mi ccnd.t\.cns :.-cl f~h in fi!Miemae.ecm Le';lal D!:r..\c~l1re. u~e "nd ptcttcho11 b·1 r.,~,ni.e M"e cf the e¢~fide11t;a1 infcona!icri you ~bmit to throvoh :roccre01'!-e are subject !o ~ ror.fi4ent~err.1 proYts.ion-s ar'ld ether »mttcn a¢reemt:nt5 fn p!l!ce bcl1\eer. ih-e '(WI' ccmp~r:y and fanr.ie H~e, a-; ap-pl1ublt:. Non·~<!!Mi... Mu Plea~ r,~e fr~~ th~ PtcOJreCne ap~i.i:atrcn "!Id refated d;,ta !tc hcst.e-= by a th:rd ~rt'; $erv~s ~roYi~er: ai::f..:u,h Fanr.Je M~~ tla!i :irov•ded JllJ eommereia:!y re~:se-n~ble eifor._s to V<'1!1dMe t.-..e:. inferm.~1ie-n :secu~ cer;tre!s, rcsilier,cy, i'lr.d t~t: opera:~r:s e( the third P.!lrty servi-:.<!. prc·•ider in ccM~ction with f'(OCuti:OM, and cc--r.si~ert v..ith tl"e fanr.iem.ie.cem tennr; ar,d c.cnd;t1or.$, FAUNIE MAE M,!XES NO R£F~SWTAiICfiS OF;: WAi\RJ:.tmes Of ;.NY Krno WiiATSCfVEi\. FOR, ;.:m DlSQ.AiHS ;.Jrr EXFRESS OR. IMPUfD WAR;v.JrrtfS REL.!.TEO TO SUC."i ThlR;O PARTY WEB SITE Cit FOR ;,J(f ?qQDlJCTS OP. SERV1CES MENTIONED Ott Cffi:R.t:O IN 1Hl=l.D ?,!.~TY WES SHES WCLUDlNG, WITHOUT UHti!\TIOfl, WM~RANTJES Cf HE::tCHAHTA.5{UiY; SUtTA91UTY, NCN·!NFP.ltiGEMWT, O;\. FITNESS roR ;.NY PARTICl.iU~ PU;t~SE. i"] t bC<eflt tt'.!TI".:; and condiboM Case 3:13-cv-02781-L Document 25 Filed 01/28/14 gistering e ith rocureune You are now logged into the ProcureOne system. To update your supplier profile, click on Company Info and then My Company Information. Action Plans list Performance Evaluations Action Items Page 52 of 114 PageID 301 ••," •t'•""- -,~ (:,•- c--~M».,,.....;,.. f.'Vi"H"' r - t , r• ...,...,,.,, (' ~~·•..,.,+,,•«•~ f' ,.,.,.,._..,,~I''"''""''"'''"'" t«?.,...,_, ("_),.,...,'T<"" , "'~•"-:-- f'".".•"'I~'-!"~ l',l-1••,.,.-,,,_..,,. (',..,,_....._ ~li·t:' .. ~.,.,,.•!.>"""'h'"'"~~ - Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 53 of 114 PageID 302 0 ....... ....., m E 5..... 0 '+- c: ........ 5..... Q) ·-a. :;_ a. :'l UJ 5..... fJ fJ !] :1 :'l 0 I C') I' >- 11~ I~ l~ c: ....... ....., m \j a. <Iii ,I i ~j Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 54 of 114 PageID 303 You're done! Now, if Fannie Mae is sourcing new real estate agents in your area, we'll invite you to apply and provide you a deadline for supplying your application to us. by Fannie Mae Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Exhibit 3 Page 55 of 114 PageID 304 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Case 3:13-cv-02781-L Document 1-1 Filed 07/17/13 Page 56 of 114 PageID 305 Page 3 of 33 PagelD 8 Contract Number: _ _ _ _ _ __ FANNIE MAE MASTER LISTING AGREEMENT Cover Page This Fannie Mae Master Listing Agreement (the "Agreement"} is entered into by and between Fannie Mae, a federally chartered corporation ("Fannie Mae" or "Seller"), and the party identified below as "Brokerage Firm" ("Brokerage Firm" or "Broker"). Capitalized terms that are used in this Agreement, but not defined contextually, will have the meanings ascribed to them in Section 25 {Definitions}. Effective Date of Agreement: May 1, 2011 TRAX/VENDORID:TR137415X Brokerage Firm lnfonnation K.O. Realty, Inc dba K.O. Real Estate Name of Individual signing on behalf of Entity: Karen 0. Frisone Name of t:ntJty: Brokerage Firm is a (check one}: Title: Managing Broker - Owner Address: 0035 Wadsworth Pkwy S1E 1000 Westrl'J/l~tor. co 80021 0 Sole Proprietorship Iii Corporation 0 Limited Liability Company Telephone: 303-422-3888 D General Partnership Fax: 303-422-4544 0 Email: karenfrisone@korealestate.com 0 Brokerage Finn should receive legal notices under this Agreement (check one): Bl Yes 0 No Limited Partnership Other (Descnbe_ _ _ _ _ _ _ _ _ _ _ ____, State in which Brokerage Firm's Business Entity was formed: C,c. !or~tA.o Brokerage Firm's Federal Tax ID Number: f; 1-1 i...f '7 53 11 Assigned Day-to-Day Contact Information (ONLY If different from Individual signing on behalf of Brokerage Finn) Office Managing Broker's Information (ONLY If different from lndi· vldual signing on behalf of Brokerage Firm) Name: Ttt/o: Namo: Title: Address: Address: Telephone: Telephone: Fax: Fax: Emal/: Email: Assigned Contact should receive legal notices under this Agreement {check one): D Yes II No Office Managing Broker should receive legal notices under this Agreement (check one): 0 Yes Ii! No Broker of Record Information (ONLY If different from Individual signing on behalf of Brokerage Finn) Fannie Mae's Point of Contact: Name: Title: Name: Address: Addross: Vendor Desk Title: Telephone: Telephone: 13150 Worldga!e Drive 5H-6W/01 (082) Herndon, VA 20170 972-658-7860 Fax: Fax: 240-699-4021 Email: Email: Aoreement Notifications@lfanniemac.com Broker of Record should receive legal notices under this Agreement (check one): 0 Yes II No (SIGNATURE PAGE FOLLOWS] -2 Confidential Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 57 of 114 PageID 306 Case 3:13-cv-02781-L Document 1-1 Filed 07/17/13 Page 4 of 33 PagelD 9 FANNIE MAE MASTER LISTING AGREEMENT Signature Page By the signatures of their duly authorized representatives below, both parties acknowledge the value and sufficiency of the consideration for entering into this Agreement and agree to be bound by its terms. FANNIE MAE 3900 Wisconsin Avenue, N.W. c 20016-2899 gnatory: Tiffany Davis-Fletcher Title: Vice Date: r nt. REO Sales April 21. 2011 BROKERAGE FIRM:K.O. Realty, Inc. dba K.O. Real Estate -3 Confidential Case3:13-cv-02781-L 3:13-cv-02781-L Document Document 25 1-1 Filed Filed 01/28/14 07/17/13 Case Page 558ofof33114 PagelD 10 307 PageID . f[Al~~i~~~~:~~~~r~::;~~:r~~~~~~~i1,M~NT REQL:ti\t~'.· Wl:f~~E.~SJ.Eatjnie·,Mae.is':!~:e;}>wrief'tif(or 'an inviestot:ltrres:tdential r:ea1· ·fj,rope:ny·:1oci1tedat1rougJJ·out>tnec Urdten .S:tate$~.:(1hei'~.~tc:i~er.ti~s1'.)i · -- · · · ~~~~N~~~~r~::~w·~~~*J:~a:Jrll~2ft.~l~~:f~~~~~g.,·t«~~:1.prqJ!ejrt~(.~~-~··pr:9~-~~l~~·~·~r~iQ~~~~f~~··:in~.~~~We~~~,1~!~ M~~ l~i!i ·!l~¢~f ot§•'.IJ.cfi'.~f$.ty; l9~,~fW .-~:t.ij~io'ri ~'Q·F~n#i.~rMgt¥'~ t1.wn.~~-llhi'·~W9r· lffy~$~t.n~t'J .hlo~.~·.!HE\~l;:f;~,~~» l.Q:.:c;:;9n~·i~~r~.tl:9n~f,:l!i~·t9t~:~- 1pif!~i.q_~-~. J~.!"J~$~~r: gp,~~.-~rtij v~1·q~~J~;1c:c;>o§'i~-·~r~tii;m·, . t.h¢ re..ce.1pt,::~nd. suffiPJE?ncy pf.wh.1ch 1.s..he,i::e.l:>y:a;cJ<OQWl.e.:d~e,!'J, ·tbe,·.·pa.rt1e.~ o~re.tp1.~gr.e.!'l';as f,oU!)W~:· AGREEMENT 1°•.. rfarties·"'" ······.· ...... .,., . · fhi~AQEet?m,~n}iW~m~r¢d W:ito bY\f?J19:.:be.me.:i~rr:Bre>~r ~n.d F:ianni~ M?.e.;- .~§. ~¢!i~r.. '.of~aqh qfthe.·:Pr.9pe.rt!es lgemtlifie~.. FC;Jmii.e:Ma(3.:-in ~he:manner<;le.sGribed b.e..low,; tw 2i~. Effe:ttive:,oate.~ ihi$ A$'~ee.h'i$.i'ifis ~ff~qt\v~· ·as oft!]e. <rate inoicated as:tfi~ "Effective Date" ofrttie Gov.er l?age.of this A~reement or, \n ~h~ ev~nt'~t!~t·.h.9 as '()(ttie latest (ttfe "Effective . .Ci.~~~ . \$ sb lrtdihate~i . .. date bn:r:rj'an:y·.. td:execute~this A!freem~ht .. Datef)~ -~LTE!~m- TheJerrp g! .thls:Agre:e.ment ~hall .cgmnwn<.>e. .Qn the E.ff$~fo.fe P~~e. and cqn\\)1µ~ µn.tll ferrnl@tecl.as pr9vi9ed in Se.ctron :7 (T~r.mihc.lt\l:iri). 4, seNices'.·A• P'rc~p~rfy A~$igtllflents~~1;1nnie: Mae may ·as~lgn Prope.rti:~§' to §r<>~e.r pdor l9 Hsth;1g th¢• f!ropeft.i~s:· rot s~I~ (e.a~Q, • a PropertyAsslgamentt ~nd, pqiJe.ctlv~ly .. tn~''RtopertyAssighmentsri))hr.htjgh F9t'in,~e, M~e~:s·M~¢:t M~l\ag¢menf. NetWqr~; Eqµet0r.,. pr qtherele,¢lroniq plcitf.orrn qr oqn~.(;Jl¢¢tr9h.i~: rneaJi$ de§i9n.Ei~¢~ 1:>¥ F~nnieM:a.e. f9r the· p.urp~~se i;if m~KIMg P.r~p-efiY ~s.i;;i9nm~nt~;(fhe "Ffrbi)erty Assignment sys- 11 • · tem~). ·· B.rqker aflte~s to p_ef:form. certain Servic~s. ,with re.sPeGt to :~eih pf!.fbe:· Prqpeirfy As.~!gnm.e.q,t~·i Whi<:;n suc;h':$et:Vi:c.?~s io~l\.ld.e, b.!i!t?.rEt nqt1imit~ctJ9, th~ c:qrnp[e!Jo.n qf PTPPeflY or;:.<;qpa.J'.u~y ol}e.ql5'~. th~ . t!?s.uc:mge o( prq~er pric(f <::1p:l11ton,s.,.pnd ~e.rtain prppertY mari9g~medt ;:i.n:ct r.!3p~ir s.eP.ti~es., ~s d@$crlb..eo fn. the 8$9 .sa(~:s. ·$.~H~f~. A .GPPY. 'th~ Ri:;O' &E!J~s $\.Ii~~· is 19o?~e~f ~t httpsdlww.,,\1,,efanniemae;comisffnsthpi:eofoctffreosalesgd.pdf (qr. ·~:yg¢¢~.s9J filt f~plf:i,q~m~iit .• sjte rn~d~ e!y.~l!~~lei tQ *O~eifJ)Y E,a,nnl~ Ma.e<;lftEiitM ~ffMtlv~IJ'(J~¢~,. ti'.!~ RE(~ :$f;llEi$.·'Gti.i.~fei~ ifi¢pr- of p9rntei.~tbereinpyJf)i$.c refereinqe~ B·. Rr0'1iei'tf Li$tir\9$• F~h'tii~ MM ·m~y:cl.ffi:WtoUsf:'Prof)'~rti~:s:with Brbkerft.W sale, ftomtirhetotlrn;e; :inits sole:'tlls'¢re~ 'i~t*J~tlJA~Z~f~~rt'=~~i!:1~~:~~;~.te:::.t~·rH ~~i=~~~~h~ iii!~~wite'3~i:~k~~~~!'~'~rattl~ii1~~~;'. Th~, t}¢iing::-S.up!).l.ements.h~l.Lo§ . effe¢t1Ve by Bro!xer. · · frcnn ~D:9 ~fter th$· 9.~~~ (Jrr Whiolt it h$.$ p~·en aec:~Pt~d -4 .Col}fid(!nti~l CaseCase 3:13-cv-02781-L Document 1-1 Filed Page 6Page of 33 59PagelD 3:13-cv-02781-L Document 25 07/17/13 Filed 01/28/14 of 11411PageID 308 Each 1iistir:ig<S1Jpptement-z.that: nas\ been·accep,t~d PM l:)rok~ri$·. ir'ltjQ"rp~'t€1l~dti~t£.?in .witm~;.'r,e.f~f;. · en~~., E~~tm·' Pro~erty i~S:n\ifl~g:'io· ~\;ij:!tt·a •. 4\sti!'l9. s.JP.pf~#l~h~\~·i;(~f~f:fijitt6.:·frt:if$ifr ~~:·a:·tPropeffi! ,Elsfifi!(i;'' . .. . . . ~i~:r.-~f~i~~)~i:-~6u1~~·~1.$it1~c:~~~~·Jf~~~fu~~CTh~:·.~~~fu~~~~~k~!~{~~:i~di~~~i~:!: s~pplemenfaloo_c,ut:netitS. F>:aek~gi:t ·,·'. . · '. C; . .oe1~9'atibn'of·,Authority'.from are>Ret'f9· ·.Li$~iog ·Aseht.§.'t~. •. A¢:ceiit:~.topemrA'$,$:19:hnreni~ ar,d.Prol?etty Li~ti'riQs e>n B.eti~tfqff3toRet, · ·· · · ··· · · · · ····· · ·· · . ·. · · · ·. · · Br9.Ker..m~y· ielentjfy ·1i1$tlrt9,·AMl'.lts• who ~t~ w,qd<ing 90 Brokei:'.$;. ~:ehaW~o. n~gotii;it~·~nq• ~rraog~ .$1Jt~~~j, .~~~;·~~~~~fti~9~~WQ?r:¥¢.r~_~r~~~l~~~.· ~~¥h~ ~~il~~{~j . ~i~~.~····~~~Q~~:6; 1 FMiJJ~M~e.:, S~9,ker. cl'ckn9Wl¢qge~' ~.h:d, ag.l'e~s th!:it(;)U SQGI'\ Li$t!ng. Ag~J'it~ c:jre:C1\;lthor~ed to: (}} cipL~n ·~~··· ~.~11~,11·w1t~ t('!sp;#ct to ;th~ ~ci::~p·t~ri9~ qt Prqp.~ify /\s,~i~pment§··Slr"l~f PropeirtY- L\sti119~. u:o9~ts:µ1:>:se.¢tiofls.JA> ancl {!.~} a~9y,~; ~nd {2') ~¢t<;>.n it.s peh~lfvvlt.h re$R~¢t t¢ t.he ml:ln,f;l9e,rnent9f ~lji::~ ~~slsrit11enti:; .~t\d. ·us~.1n~$;th'~qygfi J~e :§!;! l~l 'pro.~es~: e.c;1_ch. Pi'.9f¥e.rtY A~.s.i~nrri¢nt:~n~Fr9i:i,~rty Li~ti.n9' ac.¢~p1Ei<;l bY $ny sacli LJs~rri·g· ,1\9.~n~ sh~dl p£3 deemed tc> hciVe b¢.en ·a¢.cept~d by, atoK~r heteunt!et f\ll/s1,1cn UstliJ9 f\g~~ts· sh1=10. h~ve el~ptrofiic ;;iG.~ess thr0.qgh F~nni¢ f\11C1.e'.s Prqperty Assignment §Ys.~ern tq ~II. r~cor<;ls. p,er.t~in'Jf19 to .tt:ie Property Assig.nmen~ and Properfy IJstiligs tttat havi;: be,enta.!PAAPt'?.i:i b,y·~ Li~tingAgent or1 Bsqkers.tieihalf. Acc.esst<:l•s9ch r(;lcqrds.m.ay'not b~ c:wali'f;\Ple:t9.~fP~~rth,r9ughJhe Prppel'tyA~sig11m~n.t Sy$tem dl!etqsystem constraint$ . Accordingly, lt i~ 1:3rok~r$ ~ole: (,espof\sibjfity 'o en~u.r.e,lnatBroker i~ fl!llY informed by It.ts Lis~ing. Ager.tts,pfall of the.Ir apti:vlt!~~. rel<;i~Vla ip .t~e. Fannie M.e:te' ·ace<>µnt and t9 .<;nst.ffe. that the 'effqrts Qf f3rok~r arid eaGb·9J i,t~, Lis~\l)g Agemt~ ere. ~t,Jlly 99on:l.in?tec:J. o. Exclusiv'fty, Fanni~ Ma:e emplC)ys Broker as its exclusive: ;;ig,$nt for th.e sale bf tne Properti~s identified· fnthe Listing Supplement$, sui:>ject tcdhe r~ht ofreservation of any prior broker. · e. t,,l~tii'.tg P~riot:t '$toker haslhe £lgnt to se.11 a Prqp9rty dur:ing tne listing period set forth ih the appliCc;!ble Listing Suppl\:!me11tpr any s4_b5eq1;Je11t e.xfe11~ion thereof; unless the Listing Supplement or th~ A.greem~mtJs·terminated ei:arly pursu~ot to S.~ction 7 (TermJnatiqn; Expirc:ition). Th:e initial i.istin:g: period.set forth in a U~tlng Suppietnent tnc;iy be: extended by Fannie Mae in its sole dfscretton tor any period of time' F~ Price. Ef,l,ch PtC>p¢.fty Will l:l~ offered fqr$$1~·?tthe pric~ li.~ted in th¢·appli¢able·Lisfing Sl,lpp!ement, pn teitn$ ancl.cpndit19ns1hatare s~tisfadory to Fannie Ma~. · G~ P~d<:mn~nce. (1) Btol<ert:Responsibilities· Concerning Property faHan. of. B,roker's: tespq'd${blljfi!;Js unQer· the Listings~ In furtherance of; and not in limi- RIEQ $ales .Gl!ic:fe, B'l'oker cqyep.$nt~ ·~no ~9r~e~to pe,norrn,th~ ·seiVl~~in Mcor~~n¢e With the fon9wlng r~·1qµirements~ (ci). Listing· the Btooert~t; Elrok~r agr~es t9:u~ei c!9Ei;~i!!~l$il:c,;,e. t<;><f!\'.lq <:li b\J.y~r f()r-~~Ph ~tqp ~~Y\. it1.9JYdlng: (i} 1l~tirlt1 P.r9tlett,y ~i'~h a11. o(h.e.r .br~~¢f:~ gri::fJ qosp.to.~~r~~~ p.a:S,i~((m q~J.ng the· mo~t ~P.'p(opdat~: ml!lt!pl~ lis~iffg s~Mce av1:1if$l;?I$ ·~(l;'li3:to~~'r'.(geter(Qi,r\'$d Will). ~f¢r ~h~ to' the:· RI;® S~1e·s'· GUide)) ·and (Iii). cqop:~rc\tihg Willi olli~tpto~E?rS,, Ft;lrl,ni¢i M?$: e~., pre$sly au\ftorlzes BrQket to sign a multiple listing &gre~ment: Fatirire. NI~~ $h,alf nt>tbe .obliggte{f for ;any adoitl~iial ~greements. Brok~r $.hall (PJ .Representations commissions' $rising gut of cq~ijr¢kr;:r '()f be $ql~ly responsible for $t.1ch qplig~tii;m~. to Third Parties .. Bro~er ~gfe¢s not'to ma.ke · a@ rtiis(~pfoseht~tiO:ns O:r ofoi$.~ibhs (lon®rHing a Pr<:'.ip.erfy oHts GQn~erit$. ~·5 Confidential multiple listihg or~t · or writ1¢1i Case3:13-cv-02781-L 3:13-cv-02781-L Document Document 1-1 Filed 01/28/14 07/17/13 Page of of 33114 PagelD 12 309 Case 25 Filed Page760 PageID ~~~~~~'~iiit:i~~!~l§iii~Fi Jt ..rn.Jt , :. :.Y 'PPP.l99PI@,;- .aw: to h~IQ·;~af0e$.lcm111m~y;; .$rqkeE '$.lial! !'f~P.Q~1tdbei.e.~me.$t -~~:~1Jb.;~,rt:~:;~~i;:·~~\~~~q~~Qrr::~i'ii~1~. ~~1~~:r!I:.~: M9.$l$. pJn~cno.o$.'a.$ i~ !!~~i1:~1if:~rt~~i$t:Ii~:i~l!~tti~ Puf'.c!l~!?!;' Adqendurn, an ''\Qffer'1) •. Broker: shall inform Fannie .Mae of'an. 0ffer . witlliri 2 0 J~~rjf:fi;~ ~u.~~::~a~~<l~!~t~ ~~~~P~~~;,U! r~~~.PwfJ~~i~~~re:rn!1:·6~~:;Purc.h.a~.~Agre¢ro~nt·J~rPu.rcH~$e:·Aqq¢nQl:l,ttrQnF~nnre JYlg~~s.l?ehglf. t~))tleaith.and S'at~tv, Jfrok¢f ~gree.~ ·· · to .t~ke prµdenbaGtion In an :e.rnerg.ency· .to prciteqt ;eg9h P,tpReftY afl'P ,r1citify. §ei(i;lrlmm~qlc;if~JY ·pfitw e.rnergrn~y,. :i~.ro,k~r a9fe:e.~ t.9 fc;i~e1;:if1 '?.PP(9F/fiatl} Pt~pe.vtkms'~o:!Rl1$.!Jf~·Jh~ 11.~al,tb. an!;i §,~f~fy'.C)f ~rok~n Br:9k~r-Pe~s9nn¢J a.nd Ven~~rs. atoker m1.1?.t YWr J@?.SQD~bl~:;J!:!:~grol".nL!n. ~~aiih~l·wlJh··~DY l~§.\.l~§' ft:r~t<giv~; G~8~~ fpr g?.n_c,~rns ln,¢.lygJi:lg ri~~.s .re.f?t~o;' tQ Ph.V:sI~r c;l~roagej9 t!1e; R'rqp13.rly, primi11ci.I a.n.q;··envirqnrne,11\al .<::9.ncem~; .incilµ,gl:119Alfscc)t9ratiqp a,o.Q..Pali~ro9µ,~,•;§l:il'.Jst~1J.~es; $r9ker 111µstnot en(e:r:-the·Prop~rj.y iferci~er ~~i!eves·-th~td9ing ::;g.v/.lil Pose•a ~ealt~ qr ~~fefy i'i$k. · a,~~yity (i}Acces$. B.efo:re dostng Md fundJng.:.occurs; atoker:shail not ~llCiW'<il b!JY~r prpoteriti~I oliyersit0occupy o.t·aece'ss·tlie. Prop~rtyfor putp:oses:of dccup:an·cy, r.epafring·ot aitering '.fh~ P(ope,tty: ·- , . . . .· . . . . (g)Recotds,. BroRerJman maintain accurate ah:a complete· re¢otds w\th respectto.' each P.i0'perfy incitudirig ·any expehs~e's .paid ana in-cqme r(;oeived a<::cordirig to recqgolze!;I ·Cotrifuereial aocot..inti~g practices·; AH sµclt recotcfs shalLbe subje.ctto: atidit, as:prqvld~d in section 2.1 (Ra.cord Retention; Audit Rlghts).betow. · (!J) Elwironmentat and Safety Hazards. If 6r<J.1:<.er is awa,re .or b~9.QITI§$: aw.are that a PrCip~my is afte·ctecf'by ~n ,enyfronf'l1ental or: safety hazatd on the Property ore [)ec_omes ~ware· that tbe µse of such Property has b.~en !h .,YioJatl!:m otenvlronm$ntal orpupllc health laWsj B.roRer shall ·immediately infqrrn F'i:lnnle: M<!e, (2) Tfme !Softhe Esseni;;e, Time. is"ofthe essehce;. AllServltes~shatl be performed-promptly, rn . -a6c<ifrdan¢e with the sch'edute and seNioe tevet commitments ·set torth in the. RED s~r$$· G.ui.d.~- (p) · · · ·. ·. · · · ·· · ·· · -· · · ;Qualifieations and Re~ovai off3roker PersonneLamf \:/endors; f.a;nnJe M~~ r~$~rv&~s the r!ghftPre:vi~wlhe qv~!i.fic.~tloo$ ~f anql t9 p~9.1Jl6.If/tb.~1;1s.e qf P?n;w:w ~o4.nrrn~; lo.clu~[ng Brol<er personn¢f .i;lnd VeMor,s;Jo-,c.of:iJ'.l~.ctiqn w.ith:"th~, prQYisi<;Jn:qf S.ervic;.~s. he.r~.\.mq~r. .Fanrtiedvlae resefyesthe:rr~~t t9 t~c..t;ul.t~ the. .imroe4i~t~. t~rnp.v~Ht9m tM:.F~nnfo M.s.E:! ~~7 ·count··.of, petsons.and."firms·;.1ncludirig:.6roketPe.r.s:o.ntT¢Lan'd:V~nPQf$1.·.s!~i1e;c;;te.d . by.$.r,Q'.ker t0: ·penorffi setvrces hereuitd.er-:•. Brokermay r.emo:v.er Btoket l?.ersorwtef 'and Vendors f(sm the F~hhi~ Mae accounfotf its· .own' initiative in accorda'nce~·witnBrcikel"s policies and ~fq$~~lif$'5.;· ·Qot :sti'$il pfP:vitil.~:tp(€fmpf n~troe .to: Failii\e Mae: an:a· any Asset-Management Prdviaef witfi\vhibh sfot<er IS .a.ss8el'ated .orany.':such acti6rL Broker-:stl'all prom~fly: pre- vid~ ·~:;.irn~iifi~~··(~~,~~em'~n(~~ii$'~9J9.w t<i>. {;~fin!,~®~~,. trp~o :r.~glii~~~; .~rp~e.r s~~ll provlq~ to F~nr:ifg M~e. i;i• cppy of ·the. .c.gntta9(s \11~~ e~qtse,r. ~nt~r~ i.lito ·WI.th V~M9rs,' in ¢oft,. nection with this Agteement · · · ·· · · · (4) S.uptilemental. D.bctirrtents: PacRage, A Supplemental Documents Packa.9e Will :b~ .de11v.-. er~~:t<i'8fok~r tn 66nnectiori''witfi tht$ Ag-re~meht ·Broker must Mrtiplywith the perform,, "•6. C9pfld~ntial Case3:13-cv-02781-L 3:13-cv-02781-L Document Document f-1 Filed 07/17/13 of of 33114 PagelD 13 310 Case 25 Filed 01/28/14 Page Page861 PageID -1~f~t~~~~i1[~~1i1l~~ili~ ·and,other·$taoo~td$ and p:r.o_cedlit?$~~$foblish:~cl!~y F~mtl~·Mae:from·fifoe tti'firne: U;S,. Reseorces; Broker rnust p·eiform ttie:.servlces;.. using reso:urce$·.(lncluditig; but not .Jirfiife9 k>; etj\ji~\jierjt, '.facilitij;!sdfotl petsqhnel) physi¢ally tbcated Withil"(the· United"-States :!.~~ %~t~~~Clo/~?i:~~t~t;i;WitfJi6 ·~·. territo:r.t ofthe IJ~!te<:rst~t~s..J(l ·'tt1~ territPfy wnere .Quailty:bontrol Measures., Fannie: Mae res,erv.es the riglitto rnoniterand evaluate the pro" ·. tes~Hoh~l .ctiodudt··and ·p:eiform~otedf:'8r~~$~.·P~r$Qnn~l1 .• ioqJµ~ln$.:.~4.t·n.dii'in;lri~ct:~l'~; U~t~ ing Agents.. Broker.Personnel must patticip~te·in p:erJi:i:dii; stat.!Js• review and.;.i;tv.:cillfy. ~on' trol'm~etintrs as' may' .betequested by· Failnie Ma~, ftom ·tim~'to, time~ Ihe'failare:ot 9ny ·BfokE!f:PetSqhri$1 to (a) obs~rve besfihdtistry ·praetices with respect-to his, or-Mr profes~ ·~iP.!1?I:con(IJ)cf, Cb.l pef:fotm the :$eMoi;is in atlchrdance With thEiiterms· otthisAgteement; df (~) p~dliiiMt~ f6·. P.~no~.ic'~taltis review$ 'an'd qµalify'. cor.)ttat nieetin~fs'UJltin· re<:t;uest'win 9on.~dJ1Jt~ fl:le b:asis JP:r tbe :termlr.r~ti9h l>fJtli¢ A9r¢em¢nt,'ofa.riy Prqp$rty A~$r9oment or 1 9 ·=~4P,!~e;~t~h~~~.~t.%~~1~:~ref9 ·~~ ·~~~:i~a;~~i¥!.1 ~~~1~~Ji~?·~~~fij~~1ritw~e13n(! Mae, aroker Is s9iely rE?~pon$il;>le fur tlie Broker Personnel Ui'fder this Agreem~nt profe~$f9nc.i.1 ppndl!pf aQcl p,erform~n.c;e qf'~ll Pi:oviding. S.erviees In Association with an AMR.In theLevent tha.tBroker provides 0 Ser~ 8 ~~B~tt::~~·~:!}Jn~s:rJ~~t~~~+~i!~b~\~~~~ri ~~~~~~t::~~e~·e ~~~;,,~h~~c~~ml A.!>\S.~1 'r•i'.fqnagementfirovic;ledrom ti{n~ .t9titoe; provi~ea. ~fotbetw.~en4ir;~9tl9n. prQyic:t~ci howev$.f, Jn tn~ eve,bt of'~ ¢Q'.n- to.· ~'roker ~Y th~ As.s~fM~n,pge.rii~.o( .Ptqyltj.~{qotj.Cl{i:e.p1i9n prpyi.ded to SrPker by Fannfo."Mae.. f:ltoker ~npllcgmply witht~e P.ireGtiqn prnvid~9 b.Y Fahriie Ma et · .H; c.on~texance. F~Ji:Oi.¢~ M~$ ~tjan ret,am ownership '.01\eacli and ;evefy f?.ft>p.e.rty: for which ~~r:\iic~.s' a;r~ prQYi~ed .~$r~tif:ld.ef· ·until<tne Property is legally conveyed. to:.·,a thir<t ·. party·thro.ugfu.,Jhe .as~et !ili~pq:siUqn p,ro¢~$s:-a~·s~rit,>ea'ifrtniS· Ag.re.emeht.i3taker·s~,alt noeac8ofre·any ownersMtror other intereslclh J1hy'of th~· Frr'opetties as a coFiseqpence of~nterih~ irit!:rthis A9_tee:rne.nt · ·.1·; N:Q ¢gfilmjtO,\!lnft~.A~~iglfQt i;;(~t Pt9p~rtJ~~·~· .~~~i~~:J~!~~~he,6~~;.;,:sn§!l pe,ppn~Jr:µ~q 9~.-i~ ¢.C!ii1!1lltrn~f1t~y Far.nXe Ma~ tr; ~-s~i9P. '~r !.ist .J, Notification ofcorpor:ate fivent$. 8.~P.~~r Wiii ptqyid.e ?t lea'?t thirty {'3(jyaays pri'Qr V,id~~n netieetb Fa·nnle Mae·plany of the·folloWil19 $9rt>.pra1~ elf~nf~,·ir (i} n~rn~, cti~o~e; (ii) cfi:aliQe· in address or otlier,cantact inf1:m:n~ti<:m·tor17,~p},.p~f .tic;;~ •.9~neral. iii<iilihg. or. payment pu r;poses; (ii!} change fn Assigne,d Dciy~to,.D?.Y .· Con~$9t ·~~e.ntifi:ed art' dq\/ef P.a~et(iv) chang'e iri bffit:e Maiia.9.iii9. Brdket· .identified~ o.n. Cover P'age;: (y.) chci,nge In .. 7. Conf\d~ntial Case3:13-cv-02781-L 3:13-cv-02781-L Document Document 1-1 Filed 01/28/14 07/17/13 Page ofof 33114 PagelD 14 311 Case 25 Filed Page962 PageID s> <rommi\;siOn.s.:'alld. Fee:s.,,.. A,:; R~l~i.f $~·~~ ;c.f.t_a~ri:~h t;~q.rit~,1\1.1;~,~~~r~~~it~ P~Y-.~tr9g~f,~;:.~9mtf#~~J~~r:'!J;l.ttFt~~~¢~t:·!~~~@:-Ptgpgff~ _ q~J!69·-~~~:~.~-}•fgffh tn:e Pto-:eri·- ··s:so1a·to a tf ·: er on the:tei:ms in lbe. t.istih - :su · -Jement if· durt · the listr ·:' f?:El:T : ·~:~4D~~~t~:~,¥J1~1~~,$~~~11rt;t~ . . ••f~:~~&t~~1~~~1w~ttm~1 P'l ~i~~i.ng §iJppleroentc.1-~:·:~he qg"'qg§~W9 t;irok~r §}'.{lit; F~1:3$ c;f).at9E?.P maX1:ffic:1J$. m~Y .~e:qffS,§f;~g~lnst.':f3i:9.15-~f.~ ~#?.D!rm~s-$.iq\1i · · f~.iinl!a M~!?f9r mark$tfhg · · · · · c.o.rnmisslo:ps; tes~r,;oftset~.'f}UI be p:ai.~ tih\~ P.,~r Ptp!f~~y-':bap.($':fr9J!1Jh~ prqi:;~~9~9f-:tn~s;aL~ i;)t ·the'. Ptop~M;Y at s~ttl$fil$nt-: Ani ~u.ctt:fea. ~halL~epa~CI if~1t9. bnly:if: (f\>.::~ yCJlid·ana·~rit,o/rG!?~bte glosin~f of tl.ie' :Sl;!I~ of tl'i~ Ptop~,liY .occurs_ i:i.n.o;tnJ? .~a.I~ ii>/ftm.d:e9: and<(,S) then:;ornmis$Jb.n ii~ r~:::fle'cted. on th¢H:U0.::.1: settteml!lntstateme.nffor:lhe.Prpper±y: .·B~ Alternativtf Oispositio.n.Sate-s .channel. ·tf'Fanli'le:Mae·,eiectsto sen:a_ Ptopei:w.:mrougtr i:lrt Altem:f:ltiVe ~!S.PP:$iti~m·$.~ie.s: ¢.h.anneJ. ·tn.eJ,Jst:ihg supplement putstiant·to.:whichti}e: Prqp~·rty·was otiglnaliy listed Wlll/e\th.er b:~"te.t1TJio~tE?d ~l'ld :a neWListing$Uppl.emer:tf l~sue:ci.:o.F tne.ex1$tfng. l,,i~ting ·$.i,lppl¢rnen,t:wlll. b¢';:jf(len~~d fq :refi~ot:the changt:Hn cd.nn~faion• With th~'Alt~rnative O.lsp-Oslfion: $ale.· Wthe Pr.9PertY w!R pe: ~01~ oy .erqi\er thro.utjh'.Audiont the Auction suppter:nentwtn ~ppfy. · Fahnie\Mae:agrees to p-ay Brokera cqmrt)issioti Jo th~ y_a$.~ gf.Al.lctlqn~; Qr- pq~li¢ gbt\ty, $a!e.s; or .a mari~~;ementJe.e· in- ·.the' case· ofpqol sates,. a.s:;,sf3Hofth ih thee: ;:3ppli9.$9li~ (-i~tiMQ S1;1ppl?m~mtor Auction: Supplement If~ dutlnQ the listlnS. penod1 tlte (?r()p.ert,Y Js sqlo t9 a. _b1,1y;~r o~ tM,e ter,m~ state.a :in tnis-A9reemeht:.or oh a:ny- otller: tern:is aq~ep~ett: in writin~ ~Y Fa:.nnJe, Ma.~~ Srt;>ker shall iiotbe .entitled to a rommis.sion ·p,ursua.ntlo sobs.et;tiorr(A)~P.Qve, · Co~operating_ brokers··rnustbe qttere.9 a c9r:nmW-~fon c>r ma.11a.g~mentJee1.:asJbe .qa.s~-ma.Y;~e. equal to or gr~atedban .tb:e @rtir.i.t1nt.spe~ifieq i~ the a.pplig9Al,~ Listing $µppl~m~rit :;is· tile co-;,c;>f?etatfog pr.~kef. split Fees obaJ'9~d: t?y F;;inole M~e l~wmafk~tirig m?te,r~ts rna.Y 9e. of:t's¢t as,.aW1st a'rokefs :ccimrnI$.$ion. ·. Commfssions.'of'man·a~;¢ment1¢.e.s:, a~ the ~se~matbe;>i~ss ~ffsets·,. '#Ill be,p~id'!:i..n ~- p~r ~'top;~· that is ertx basis tram the' ptoceeds·:ofth~.S.~!~;:oHhe pr:operty:~tt~rJhe;s~t'? h~~J;lq$~Q', i~ fvnpe..~ an.i:! thEH:teed 'tecoreed,Ahy ·such fee:sh8fl)i~-p~id if at1d qql.Y:if; '.(A}Jfvalid agq enfQr~~~I~ cilo$il:lQ_Pf th'e\sate: <.if: lne, Prop,erW;:09C,:~t~1 tli~,'saret~:J(j:n.ded a~.rfirt¢ ~~edJ$ i:e:¢P.r9~0.; ~na. >{.6.} tri.~ c;ornQ1i~f sieii"ls:: reffected on ttrei:':HU,0.,1 settlements:taternent. :pr in the O~$~: ot?I p,q:o(;s_~le<EJ Nl~i?~etJ:'$.et:' tt~menrstatement~_fdrth'e; Property~ ·· .g~ :~tP:if i.~i_(in~,;~f '<i?-l:!-i:l§ra.1~ppli¢afii.lit¥.; .~~:;~~~~~li~~=~a~;rl~~~~,:::~~~;t.~E~~~~~j~~@~i~l~~~~t1~ni~m?Wj#~~~1~;f~~~ 0),1.JJ\tP:I~ 1.l~tl\J9 c;99p¢q~.~lYE.!: 11s~1n:g ~gn~~rp.~nJ. 9f pJ~~f:'NI~~:; Tti~: ne,t:c;ornm1~sr0ry ;(fue· a.roker !jff !5-f!P.JI P.E? ~~\~(IJ\il1~4:Mcor9If!s:t9:~ffY'<=lP.P.l!A~~J~ hM ci!f tM' toca!'MuJUi?t¢ tistin~:'S>ewlee~: Real Es'fate 8oard1 ..other·sfmilar . ' .·.···:.·,:· ,., ·.·. ·.· . ,••, • . . .locafageriiy,.6f:by ... •,, . "·· ... l()dal ...· cu$tom •' ·:·· . ··~· <:·~···· ~-.- Qnc:IE!r nq ~kc.urn~tan¢es ·shall. 'BrQ~~r be(~nUtl~tl to ¢0Uet:ta-. referrarfee or other- remuneration of any 'kin~ frQnJ ·ar\y trifr8 'p~ftY; fr{¢itudlhg 1 ~u~. ~di limit~d:to, Si;i'bctihtractors;'ahd Vendors, ot'to re;. -'.8: Confi(ie,ntial Case 3:13-cv-02781-L 3:13-cv-02781-L Document 15 312 Case Document1-1 25 Filed Filed 07/17/13 01/28/14 Page Page10 63ofof33114PagelD PageID 6~e-~.·r.r~~n~·1·~e.~:· ··r9~i"i$r~:~er:n~;r~t~tibt:1 !D.fan¥"1{iotfith~a:~y/Fatrnh~ffv'fae:,:f!mp1ay.e·e·~0.t1e0nttact<fryin .. Or.le.$ QF1.w1tb .• ,9r.e:e..tne.nt. ~iti~!;~:r6~~i~::~:J·,::1k:~i~~1~~~r~itt,:~rl:~~~~~r~ra~~~~1m~~:~:~m~~=~t~~:~:=~:&:~,:~· ~r~~~::9t~r~;r.:~:t:1~~?~~~1:!1~1:.~,~::;:~~~-~;~;; . .. §Od ptfie.r 1n<::t.1rretl.b.y 1n:connectton -~-~ §i-ta?.<!'1l~.,<qgmin1~lr~tn1~t~X.PeDs.e.€! ·~II o.v.e.rn~.~d. ~r~ker ¥:f.~~!~::~1~ili~~~;~~:-:~~~t.~t:~:.i1:t:ti~~~~1~~f.~;l.r.&~~:1~~~=1i~:~~q~,~~:t;~~t~I\ ~~t$r:iJ ~ti.c:!tHn~y ·eire. re~$11>na.bJe: arni l;Jof;µfuoot€JJ:f:~n:9. lhJ~C:e:$sary; e.uthofized in~·:advahce:.by ·' RliAnni.~ t\ii:~E;i~ · o~.vendor·~service.s·~ F:ee.s·anite~petises·for·Vendor.SeMces':shaiLbe p~id)bY, Fannie. Mae;direttiyto·the' Vendor· in· ac;... c'drdanc:e;.:with the terms: ahd'.'cotiditron·s :ser f©rth' in theconttact:then in effeetoetwet:m tneVenaar· ah'd Fannie:Mae~Unless the REO'Sales'GtliCJe/e)l'.ptessly'petmitstBfokert6 P'$¥$uch f~~~$lid~X'.' P,eases:on Fannie·.MaeH:~':oe1:1a1ran'fftcrsubseC1uent\Y·se'ek reimburs·ementtherefor;,"inwni!ih q~se fannie Ma~ wiltre1mbuts.e. Brokerfor the Vefid6r·Serviees pursuant to :s.ection .a (Administrative Mattersyhefow, · · 6•. Administrative Matters - fl.• E)(peo§'e· Retffi~l;!r$e:ment Fotn;la~ ({1\t§J!(6\1~111(i\tiiffiil~ 1f Bn*~r xs,:,9~9901\:!\~Q, w,1tf1J1.n A,N.IP,,J>y. tij~ AMP ()0. ;~r<:>k.~r~ i:\efil':llf~:(~) tn,a.t ;;ir~,n9t.s.Yi;?rn1.t~e-~t<:>n tJ1¢.' ¢9rt.~QUQroi.~;Jp) th;:!t .?r~ .h~t$.4tirnitt~q w!ttlin Jhe; t!ril$ fta.mes gr in ther!Ji<;if.l.ller $p,e¢ifi~.Q 'in 0 0 · ~ ei~:~~i:.~~ii0rh~ ~k.~. ~~.1.!~1nr.~~:~iR:~,t~~fi~a~,,~~~~~~~i+:e.~~~~~~~¥~~p~f~;~~= 9~iv~~Jli ¢poftec.tton. Wi~f:i ff<:1L1qul~ht q)9Jri1S:1 pJ9iJiqf;1i;I. Mwever, .tha.t:th~ r~f\.!M sh(J.11 notqqh.~t\Me lfq(,Jiqa.~t';id, cl;~n';la:g,$~J9rlti$ ¢I~i(tj~; · a~.-lnvQi~~~·SYJ:>.roiij¢~•·tbr0,ygJ:aA~c,oyot§ !?·11y!:lbl~. This S!!ctlcin apptifis onfy in tire ev~ntfhat at1 fhvott.e ls:generateddor/?es or e:f<pe/1ses o:i.~tside:oi the ordinary course .ot buslhess1 . the: f~es ·.or expe.nses..at~: not fJEi:yi16ie ~t seWer:nent ·.or, (btough the ·eXP$i1$~.f~lm.6tif$lJ.ment proo_'fj$S:d$*¢(ibe'd [!J t~e REO s~.,~~ ' Gu.icfe cmd. Fannie M~e. h~s aqr'?:ed fn Wri~fng In aqvanc~- t9PC1YQr reftrrb:Ur$'$.'.l3rO'kErtfQt$4.C'IJ fees or.e~p'!7,n.sf!S. In th:atcas~; Efro.l<.er mu~( ·Rrpviqe the lhv$1ce. for ,suqh tees ·an:g ~xp.eo:§es by ern~U to ~c+ coun}s.,..payi:i~le.@tari~i~m~;~..cc>,m•. QrJo hatc:l qqp,y fotro '~.o lhE¥. f0U9wi[:19 m;;1f!in9 ~qtjr~,~~! Ac~ 0 co.Upht f>ay~bJ~·; 2H~2Wl()4;. _ 3:SQO Wi~cQnsin. ·Av~hu~. N.yy.,. W~~hib~toq.. D.O -~0(:!16'"~892. (()r such.other ·ad.dt¢s$ as• f\'a.noi.e. M$~ advl~e~ ~r9ki:lr'. ih vuJting), With $h al¢9tr!imlc <ln;dJ.qr p<Jp~r copy· ¢fthe frwoib'$ to t~e: Fanlii~. .Ma~ poln~ .of¢p~~~9f· fq( o:gtk:.e,~ pQf.~~s~s; .qr- a$·:q(n,e.iW,l~:ci:~m tect$.a. by sucfr point ofcontact E;acfi: involce:.S.hpH identifShfhe '¢dhtt~ct Numb~r pf:tnis· Agre¢,. ~C~~~:~;t~~<l~':~~'1r~~ ~~~~:~=~~::~~~-~~\~~ ;::~~i; ~!.. 4~~ji~;~~,:b~itr~3!G4in::~~~~. ir:iforrnation' am:,t such Qfh~r frif~r:rrrai!o.n ~f.;· req\,IE},St~d:. lw F~nnle M91? ti:) r~ollit~te ihV\)[¢ing ano pi;jyr:n~nt lnvo.t~es.th~t .arer p~y;:tf:il~Jhto.qgll:·ih~~ F'.a.nr:lieJJi~~,~~oo:urif~ pay~bie;.deparirnent··~,h<:lil'be•• pay~ble by .Fannie: lVla~ {orfy;;ftve (~$) d.~ys-aff~r fann!~ Ma~!~· r¢.ceipf·ott!Jif\nvoie>~; Fanni:e Ma:~·sha~lnot be. required to pay· fon:h·arg~sthat are not..bflled' within nhtety (~Ql clays: after the reqtiired biliihg date. · · · · · ·. · · · At F?nllie Ma~'s ()pti'Oyt_inyoi¢e•ti~~/riients 1 snat1·1:iemade; by:check ($'uct1 as ~n AcH oteoit)Jo Btt:iker's banKadcount ~,9 Confidential . or b~telectrohic·.rands'transfer· Case 3:13-cv-02781-L 3:13-cv-02781-L Document Filed 07/17/13 16 313 Case Document 1-1 25 Filed 01/28/14 Page Page11of33 64 of 114PagelD PageID ~·.}~~rrmf;),ttfa:~:ot.eril· . .- ..l\11;:amounts'due•iartaet:tnis;:.A~(eementsna11 oefp~~ble'lhU~s1 m.-011ar& 1)6 ·.p.J~e~~~~.,~ ~cii'i:~l~ijf:~~:?,~J:~~~(·~WMJ~tj'#~-p~y -~(E!pµJ~d.· ·9mQqr.i(§; JJ.nlfJ$S,~rnd. 1rntfh~µcJ\ tjisp..uJe·J$•:re;: e.,_s:tmofis.. ·fii!!i~;J~fi::i!w~!~i:~Hi~iJi~~i~'l'1i~i~~T\~~ f;. r!{~'f.4.Q#.~; 0 1r;.~rd:~~~i~~:n~:rs;~~~~*~~-r~.-~~b~:~f~~·~~-~~e~~~;r~a. ~i~:~: ~~{~~~a!hr~*!;l~~~··i~tW¢re: P:9f'.aCcf:!pt!3·q aroker Will. iS$Ufj:•a t¢fUn<ftl';) :M.<l.e.by py·Fanni~.-Mae; lmmC'ldiat~!y F~rtflie ry:ie<;1ps:';f!ccepff.il:d~ to "f.90.nj~ %~€:!;;.Pt9vi~ed, lfth~ l?§Yrn~n~·'«~;;;.:rnA<:\.~ .PY §fe~tr<:'.lrilcfJl!.ndS;·. tra_n~~ fer; . at9~er:· 1;1µthotize.i:>. F~nn.f$' . MC1e, :to iniJl~te ~n :el\;i,e.>tr:Qni¢'. qi;ipitt~grn~f.t:ir ffPro a.r;glq~($' i'!c:Gountto ¢9rr.~ot tl;le errp11: 1r Broker is in. breach oftlii$ Agteeme1'.it1~ Fannie MM m~y withnold an~. disputed r:>aYrnent that Would :oth'erwise:: be due Broker'tleteuhderunilf:suehhrea¢h has been cured. . .· ii~W~lf~~tlfl~~~!l~~t~'~!t~!ii~~~ ~•· Pi>.n:ipJ~ti9Q'·~n~Ac~.~pt~n,~,~ ·o:f$~rvh:;~~. Notwithstaf)dln~ranytblrrg to. the: co.r,itrary cdnta:frwfd in this Agreement t6~ S.ervfo~$ .shctll be per" formed and ~o.mp1e-te:d fo Fannie Ma~;i:f rea~one~J.e::sC{fi$fi:1dtton; Fannie Mi:te shalfhave the.·rlgtit to ·reJect, deficieht .S$1'.Vice.s and shaft not t:>e ci~lig~tet\I to. pay fqr rej!3oted . $.er\iices. until tnt:l grounds~ fat re?jectlon· .have beetr.ternedied to.· Fannie Mae~s:r-eaS'.Qhctbl~ ·S:atis{1:1¢tion-. Fa.Onie. Mae'.s payi'iieht'fdr Services prior to. Brokers cohipletibh .ofthe Ser'Jice~' ot- Fannie 'Mae:'s i:f¢ceptant:e ofthe;Service·swilr notdiminish sr.oker'$~obligations nereundetand will nc>tcon.stitute. a Waiver ofFahhie Mae~1s: tights ottetn'ediesher.eu.nder. · 1. Tel'aji[taJit)[l; E~til~aUqi:l .A·. T£.lrrnit.t~.~iQ.IJ qfA:gre~m~n.t. Fannie M.a~ ~or· aroker· may' term.i,nat~. ti:le f\\1jre~h:lt:lntc;it·f)nY time IJVi.th 9r without 0?,4l3~ upon ·Written noti'.G~.to. the other party; effe.ctiV.e on ttie date speCified in .such notice or: immediateiyff oo date is; specified: · $-: "i:'~trnft'i~-t.~§~':~t E.#P,it, arn~holL~ti~tj Suppl~ ii:i¢tit or Pr· operty listirtij{hn~licatio' ns·Of I:t:~t\.$f~r·t(> Alt¢iri~~lvt}J:>.is'p0'$Jtiott·s~1l'is cffahne1. ~fljj!i~~ill@l;i~iit~!ilfl~t~~ r:anf't,~· NltA~r ffi<ilY .~§rrnJQ~~f?; .~P¥ q[. -~II. 9t.t,h;~ ;~'t'?'P~~. ;~~~IQhW.~fi1$.~ . ~:rw 91"_, M:qf J.11~ H~!.i.Q$ p.µpp\e!W';,r:i,9, .!il.f ~:t:!Y pf.?11 ~f·t,ije. P:rc9.PW:t¥ !;.l$~1JJ~~ J~~!J!lfi~-~ .i.n th~· L,l~t"~g .§~P~,1~.n.:i.l:lni~; ci,t ~,ny tim~ with grw1mp,1;1t @~µ~ie ·tfp:c:tn Wti!t~JJJ19V~¢J9 .~t9)<~r, $ffect!V~ of! .the i:i~t~. sp$cif!¢~. in. i>µcti 119tl9i;~q.r imm~~li~t5lJv .ifno cia~~ l$·:~p~9ifi~d~ ·the aVokfance of'dpµb,t ff Fanni~ M?,~ .¢\~ct~ t<;>. tr~r1;;;fier- a PrQP.t:i.ity ts> an AltE!m~fJv~ Disposition Sales' Channel ·f(;)r $ale ·:at. Auqtion; th~ US,tjhg $i,ippI~memt lh: ~ff~ct PD t,171~ dateqf transfer shall be terminated .end a n~w Lis(ing $1;1pQl~ment r$fjiectlng ·the cornml~sion or fee Fqr • I.Q ¢<mfi(.l¢i:i~i<1-l Case3:13-cv-02781-L 3:13-cv-02781-L Document Document 1-1 Filed 07/17/13 17 314 Case 25 Filed 01/28/14 Page Page12 65ofof33 114PagelD PageID <bral<erto;wn1ch:t.h.~~Pr0p:e~~ ·LLst1t.}9 h~s;Q'.~!;!.11?~s.~l~r1!!id ...,~t:itn¢.~(!Jsc.~~t1g1:n;;f:th1;.Jtsilt1·g ·~r.oR~r, ir··flfitinl!?·· M~fi,;e1~~fa~to<transtefaRrqJ:ieffy to::ati ~ltemati!leHalsp:osittons:tsaLe·s<©.hanri'eL.fotsa1e .f~Js~~%t~}t:t¥~~l~·-~~~r~i:.i-~:r~~~~i~:in~~~~~~=~~t~~.::~g~:~eg~e~~ntJ~~::c::~j~:,~cl:~:: sup.ptetnerifto r~fle·cf:cth~i~J\'an,9;e in mg:tetatiV.~ rights.::and\ti,blJS;atlh!;fs ·ot the'· p~rties~ rn ttlis 'ease;: ·tne am'e_nde;d:. Listing :~.qpP,leii;telit Will tetmin~i~ :or eX,pire :b.Y: ·th~ <ame:rraeo :te'rms ·~na_ 13,fokei wili 'c~.ntlntre.Ab ptovldi:¥. Ser'.\ilt:e.s..Jrorn a.nd.' after- th\:l':ttansf¢r tn ;act:«irdaF.fce;witn the·REO sal~s Gulde, :g~··~l}.l,i.g.~(gtn~.· l;fp:q(l T~~@ilj~~i9~3)_f fi)(p.i(at!tj'1" ·(j)' AQr.eernent W~~n'lhe·Agr~-~m~!1.fi.s't¢fmlh~t~C\ . ·~tgk¢.f'Will,!.lti)ii$qif;1t~lY'.~ (~) ·c:ea·se-(afi;a:ctivJtles.with respe:ctfo·· fhe·aff~~e_d Property,; (Pl Wittiih five HH 'day$ oft~rmin~tibn return to Fannie Mae; OJ-all a.oc;ume.ntatlorf:ancl t~:9,~r~s .t:~1~~iii~ft9 tii~ A~_reement;. incluah'W i: but not limited. lb, work in prowe:ss;, .~fi) f~rfnie fyl~$, P,r9>\1el}y; :an.d (iii); ·materials Mntairting or embodying Fannie M.ae c.onfioentialTnfotifil=itioh orMateri~us~ ·and · · · :~if1¢hdm~nno the ustin:~ " _•.., · ...... · ·~-. .. ' . '" •. . ·· . . - - .·.: ·.. ·-' .. -. .- - ' . -.-- .. .1 . . iilif!~t~~i,~ill~JftjiJfl{~i~~ (2) Pteµerty; Assignments: usting S.upplements. Wh.¢1}. ?. Prtir~.rly A~slgnrn~n~ ...• ·~ LJ$ti~g $\:iPJ:!l~me.nJ.9ra pc;tf:tlq.:ri~r Prop~r\y lJ~~!ng lqe.nt!fi~q ib a; ~Mitif:r$upp!$tj1'enfe~plre~ o.r ts·te~m!rip'ted,. erokerwill, llnl~~;_s .c:hh~P..vi~e P:ir$Qt~q py F~nol~ Ma~, lmrii~dia(eiy: - (a)· cease all·ac(ivities:wlth re$pect tqfh~:ettec.ted Properfy; (Ii) Witflift ftve {5) days of expirau0n or terrriinati.on tetorn .t~; :fpnhiSi Mp~; (i} ;_all aoql)rn$,ht$tion. an~. r<%cotds relatih~ tt::rth'e:affected. Property; ihclucling, but not li(l)it¢~tto, W.~iW fti pt99Jeefs;; ·(ii)' FMriie MM properfYi :and ~iii) materials eonta!hiQQ or 'embodyin~ lnformatton or Material$; and · 1 (f?l ~t F~n.ni¢ £v1~e ,s: clir~:G~!Q.n. h<?fiffth¢:V~rj(l9f{~):~:~\5igreq t9 t~e,affe~~ed Prs.P.erty mat: (!) the 11~.ting .h?~. P§~ti 't~rQ:!Jn~!~'~ ~!'.I.cl tJ:t?t a,lf Y¢hpor Sefyl~e~ W!th re§pe¢t fo ·the .firop,e.Fty flJ4§t ~i;$e; .~r (ii}· 1t1~~ '!;i~; P:rpp~rfy A$~.i_ijn.ttJerip~j. i;>;r(jp.~(ty List_lr(~ lias'J:leeri -~~rrn1ri;;i,g9; .t.l1,1J.-.tfj~t tti¢ VtiMgtC§l Will nevefff(el¢$.S. ~.ontlfiy.e·to perform the Vendor ~~\~~~~~~~~l:=~ti.e.9£-tq·tn~~tfe.¢\e'd. ptqpei}IE~~:iii' cfonNnc~ron·witfr Farlnre Matitnr 'Fannie f9nni~ IYI~e 99hfiqefiti~J :n~:~~=a=t~·i!;~t;i~~~1~1~,£~~3'~~i~1n1i ~!;i~:!~;~i::~j~£~~~f?!ii~~;a as: the ges,ign~~(§:}; . case may he~ Th$ paiJ:l~:s·wiJI ccfntinue tQ be. ootitrd QY those sections of this Vendors', expi~S!tion orterrniO.ation. · D..Eff~c;f,pf Termin~*'~n:k; f~}.Cp.iri\tibn. -fl ¢~nfj.g~rt~ia.l Agr~ement th.~t s1.uviv.~ · Case 3:13-cv-02781-L 3:13-cv-02781-L Document PagelD 18 315 Case Document1-1 25 Filed Filed07/17/13 01/28/14 Page Page1366ofof33114 PageID ~T~;:~~~~:;i~~m,l:~~t~,,~ .• .;......,,O,'!e.J· f@.'"f1JI ~~8~~~§~ Ill ~ll'.. pr.rp.r:tc:i: }h_~ e,~p1r:at19n)Jf. terrninabory _elate as ·t.~i~~~~?J~;.:~~~f~frig~~li~::;~~~~s~~~~-~;~;i:~:;~~~i:~~~~~~=~ta~!6.E!~ .-.~li!t(l§!:f:,prt9.rt!?.Jh(;?;'~~PJtation'QFJ~rni1ngtio:r1·c;tt;\te.; irtthe:ca$~9.f Prcffj,efl.Y. Ust4ngs; !~~5~~if~;!,::;:S?;,~!i!?~l~I:11~~~~ !l~i!~~~~i~i!!li!\ftSJ~57=ail . Pro.tectimn"l.J.f'.am:L¢n1y;Jf:1'(;;l:):wltfii!'Jifl\i~ (~J-:d~y;S·ottlte;~xpiratiorFet.t~rmihatioti·.a.;it\3: ·:·i<et tnii\ty @'.iX dq~§ o.t4hei exr.irr~t(c;>h or·terrrilh.ation 8at~~'J3toker Ptote:ction:ls not available in C@R"iie¢~Qfi. wilg _a: s.~_ie··th~t,o:cq~r~::s~ibse(lJ:J~r:it to ·a termrhati:Ori. :with Ca.use:. dt ih' ¢orinectioh with ~n/Alteto~tive,. Di§p·os.iti9.n $a!J·~, .edmmis·sion,. Raym.etits 1.:.1jjorrTerminattortWitff.Gause, ··1itthe;e'!i:enfsf the ·t~_ftdihi;iti9.i1 ·.with cause oftfief'.A~Jeernenfi"·a Ustfns sugp1ehl~nt; ar a·:pi;irti<;:µ1a.rPfq~efft¥ llisithg; Brot<~f'.yjjH not be entitled to receive.'any.':tiitnffii?sions Wit!t r~sp.$c~ to ahy Pfopeffii ijiff.e'9tf¥.d bf'~u¢ti 5I:~S:~5!-11illft.=~~:!li!Vl~~~r~~~~ ii!ii,~ll~~tS~!1ttlii1tt~~~il P<ilrtial terminations~ Tryer ~etrri(hci.tron J>f fb.i;: ~9x~em~nt ~Jl<iil~ lE.!rrnln.?.t~ .:91\ P~op~fty A.~~ignm~nfa- ~ric:f Ll§Jfqg §:4ppler:nen~~ 'Ip ~f(~qt qn tb,e· f~q:riln~f!l'.>nJ1!ciJe •. ~tok~r. w.IJi iajiJleoi?t~ty~ ¢E?a§$ ?ill .~¢t1Yi~i¢s _h£;iJ~µnd.~r. u.ol~~~ t~~' ng~p~ pr9yid~!,>. t.o~t s.P~c.iijc ·rrtip~rty ·.A~§l9tirn~ri!~1 .hi~t,itjg .9!:1.PPlemi;itit~, :c.>r i;>.tqp_~t;ty P!,>lln9($-) <:1r~- notaff~Gt~q. Jn walcti q?~e ~II $~r¥1¢~s· rgl?.i;tlng .t!ir -~µgh µn;afft=,9.t~tf prqp~rty A§~i9orn~rit~. Li§ting $qppi~m~nt~' or pr9p,~.rtY (i~HtJg(~} $.h~it ~-e perforrne;q µntH P9mPJ~te~:_ Th~ Agrg~ment Vi.ii.I r~m8.Jn in ~ff¢Pt yntU ~hir$~!Vi(3~s r~l;:\tJilg tq $.!J.<?b 1:1ni;lffe9t§d·Prqp~ryy P~~flJ~.s', -~l$.(ib1;1 .§YPP,\~JTI.ent$.. 9C P"t<:JP§ti.Y Li,~ting.(~) a,r~ GQ11Jplei~:q i,r;i. lij.G99Icf?.n~~ W~'h ·~h~ :tt;.Fljl~ cp,pd ··~i~q~~~rj_tj~f i~i:tt~r:~fi~-~hf ~x~t~i~N~e~lr~~W~1~~-~i ~~~J6:t~~~ i;r<il:C~f!:~~ J\~§igtif;rj~ht, Li?~in.9 J;~µp,p1¢rn~ot or Ptop.~r\Y li§!ih9 :$.g~I! n.qt ?tfect ~f:~:~:tj~'.~ri~i8.gd~ii~~:&~f%~d~[0~~itt-~{f~~:o~~ith ·r~·~peqtJ9 th~ P.flrt.ie_9' Anv qtt}~r Rro.r.ew ~- ·¢<mtidE;!_nti.~Oty :~n~f PrQ\~.etiQ,r1 ·pf·R~c9i:-4.~ - A. conilt1e:ntia116tormatib.th 1ni f'.i?tfy (the ''Receiving Ratty:fobtains. actess'to eonfi'dehtiar 1nf6tm~ti$r((Qefine.~t~$10W) ()f the Cith~rtr~Hf·.(the~nisdosih'g'Paffl'~r11:rce¢nrl'eetion With:ttiis':AgJe~m~ht;.:tli'e R~¢efvin9>P~frfY. ~~J:tee\S: (~). 'f.iot'to dfre¢tly: ol"ihdfreetiy: disclose the 0onfidential··rnfo'rrfiatic;>n to·any thfr~ paf\twi\h(fot th~ bisel0sing P~rtY's prior ~ritfen cansent(an'GI l~:J.'.tb>us-e tne:0onfiaenua1· lfiformatio-n· only as rea~ sonablY neesss~r:ffo·:pertarm its 6bli~:J.atibtis undetthis AQ.,reement; · - l~ Ccmfid.~ntlf\l · Case 3:13-cv-02781-L 3:13-cv-02781-L Document Page10 l!:J Case Document1-1 25 Filed Filed07/17/13 01/28/14 Page Page1467ofof33114 PageID 316 ~~~:~t~h~r~~ii~rli~:~~:i~~:::.;~i~~~i~~~~d~~~if&~~Cfitl;t1~~:h~J~gg~ci~h~¢R~~~K·· . ·.·~~=: tron).(eo11e:cuvell}f, ".N.Pf'.!); ·ari't:io (iVJllie·Materi~ds:,(d~finet'.f· oeloYl)i wniClt~fo tl1~'¢9i:lff~~.nli~l.·tpfP,t;Ma;. tion,of P:annieMaei · · · · ~':ii~~~,~~t1i1~\~;~fi1~itti~iliit! ·t.he:G.!fir'ifi~en~i~1.·111fc>:itl'i~tit;m; ·· J'h~ ~7~11/!o~. P~ttY stf?ll iJ~~ ?id,~cist the· saJ:oe .df?.gr:~e cir car¢ to< RroJect .~b·e: p.onfi~~nti~f In.. fo_f11.1~t19n gf:ttie· P~scJQ?ir.g ·P?ffi'<frgm; uqC14Mlori;z.§d· di~~lqsur~or $c;cess· "1atthe, ~e.ceJving :Party µ§¢sJ9 ·prp~eqt its .own Gorjfig~n.lja(.lh~<:m:nE.l(l9n; ..~lit: l'.lcit ie.s$ than. reas\J..naole <3~m~. The :Re~e·iving F.?~r.w..~hC!il.iinro~qi~t¢fy· 11gtifYth~ R1~%J9sJng . P~rfy o.f -~.QY~P!Y~J.qr .~ysp~~t~d 1¢~$· ot .!Ji:i~titnorizec:i qs_~ •.9i$qlQ~ur~ 9f'or acc~s!1? l9 tll~:Q.i§¢lcisil19 ParlY:'~ Cqn,fio'7mJi~I JnfQrrna~io.n pf wnicn It 1?¢'~mes aWqf~ ~n.d icits~ all .st~P?' r,~aAom~qtr (~C!IJ~s~\1 ~Y ihe Oi~.c!q~lng P~rty to lhnit $tep or otherwJ§e P\.~Y~.nt s.t1GhJ9ss gr 1.mqt;tfl;lpr\z~.d: l!S.~ • .c;fisqlos,ure or ~¢eess.~ · · .. l~forrnaffon. of the r;i1~ci6sing. Party shcill not he cohsidered Confidential lnformatloil if m. (i) was ptevJousiyrlghttully kopwn by the':.Receivihg, Pauy fre.e onmy obligi:ltion to. keep itcohfideritfat~ (Ii) ls:orbet:ontes p.tiblic{y known throQgh nthvfongfUJ act of the R~ceiVfng Patt}'; (iii) is.inaependently developed by .tM Rec¢ivll'lg P~!W Without reference· to the confidential Information oflhe Disctos'" :fr1g Palfy.;or (iv). is .sQbje¢t to (Jisqlosure. p.ursucihtto· a subp~ena, judicial or governmental teqµite,. ~ent; .of order., provided thatthe. R¢¢eiv(ng Party· has g'i\1en the· rilsclosing . Party· sufficiei)tprior, no~ .ti~ :ofs~c.b slJbp.0.ena, r.eqµirernenf1 :or¢tder, fo permit:the b.isciosih~ Party a teasonaf:)1e·J;ipportu.nlwJo obj~ctto tf}e: ~IJt>poepa_,. nact_yitement. or drder. andJo al]ow the Oisciosihg Party the :opportunlty'tc:rs¢eJ«~a prote<Jtive. ord.er .or ·(ltheF9P~ropdate. remedy. To:ttte extentttiat Bt.oker ha·s; ac·cessto FartnieLMae's records:(JnclUding but not limited te r.ecords containihg confidential tnfoi'niati6n), stoker a:grees'to· maintaih,'and·to ensure tliatthe Broker Per;. soMel $ni:lNendors maintain, appi:optiate.me·asures to ensu.rerthe·securify,. confidentiality and integrify. of such records, fnctuding measures ·to protect against the unauthorized use,. access, destruction, loss or alteration of such.records• Fannie Mae retains·th.e right to review audits; te5t te,. suits or other equivalent evaluations related to these measures and.to conduct corresporidirig: se"' curity testiilQ to .the extent necessary. · · lh furth_$ranc,e1 .and tiotin limitc:itibn.; pfthe foregoing, the parties agr~e· to the specif!c oblfgations ·arid reS,ttiotiohs$et fer(h in sub.secti6i1$'(8)throi.igh (D) below, · Et.8!s{('~~view Pr<>cess; fQfQrm~tjo.ri, S¢c.ur:i~y1 $tructqre a'1ci Facilities. Risk Review Process, E3rciJ<E::r: aokriowledges thi;it Fannie Mae requ,ires C.ompantes wi.th wpichJt cqndi,lcts ~u~ln~s. ta perlod'iqally participate in :a 'prq6e~s that requires. s.uc:;h ¢qmPaDies tqte~ponct toihqdrrres atu:lprpYidE! ihkfrm~ti'on tP ~~sist F~nrii~ Mae in deterr:nln(ng a)'1d: evah,1$tihg the risks -'C!S,~oc{ateQ with doing bttshless Wi~h $UCh cornpanle·s (the "Risk Review Process~}; . $roker agrees to p~rll~i(>C',\te in til~·. R'ii?k Review 'Pr9ces.~ filld lo pr6mpfly tal<~ ~ctl.ofl'~\'J. r~me~y· ahy adverse tin~:lfng$ o.r·vuln~r~bmtiei>Itj.~nfi~~~ ~Y fCl,uni!3 Mae Ciurrng the Risk R¢view·Proc~ss tcr Fanole Mie'$r~a$onai:>.te satii:;f~cti~n. · (2) lrirOtmaUon. Secuttty Standards· arid Piticedllres .. 1.11 th¢ E?V~.(\fthat B.r~ker N;1$ ~¢,~s~. t9 w:~d~~~~r~~~ ~rr:J~·~f~~~~~:ztth~i(:~·i~~lo~:tif~r1~lhif~~~e~M:~i·~H~,R~tt~i~1 0 Whlcfl'iUs h~C.~$~ary tti ·tr~.r1$f~r io otdet.tO f00y pertorm the ~etv\c~s. E}tok~r wlll impletnent,ati'd f11airjtajn pclici~s, pr'bc~q1;1-r~~'.and.:J>rog,r~l'.ns~o rnaoi;ig~:~W,9;tem., privacy;.'OefWork ani;t data~.ecui'iW·; to incfude vutr;ier~billfy/p~tch mMag.ern$n.t. anti~vi.hJs scannihQ, man:;igl:lment ofPf\y;siCal complitir19 as-sets-and coiiffgtiration of network security hardware (collectively, "Risk<Management Policies~)Brqker~s Risk Management Policies wm be subjectto Famire Mae's review .and approval ancrwm c;onforrn, af ~ minimum; with the: ~tahdal'ds set forth· in the d¢Jcument titled. "lnfot;. matloh Seeurity Requirements for ·Small 8usihessesri inctUded Within the Supplemental ~13 Confidential Case 3:13-cv-02781-L 3:13-cv-02781-L Document 33114 PagelD 20 317 Case Document1-1 25 Filed Filed07/17/13 01/28/14 Page Page1568ofof PageID 0 ~.·,.~~!~T1G-t~~~t~:16~~~Wigfet-t~~~~Et.,treRJ~·~yM:Jpi$.r~ret~ :~:F,;:t~~~~~;~~~:·'~~~:~~~r.t ,J;l.. Le1.1 .§S. ...... " .... $!\ ana.9em:en .Q 1c1es Y, ,means .0 m. .e. "#... • , . . .•... ~ .. '.fil~rl~:~:~~~~~,~~;~:~~~a~~At~:-i~~~~-m;1;:~i~~~:~:;i~;~:~r~~k'·f~9 ::!~~~~ an 1 m~~pet1Jf~rit~%l:~cµri;y:-bl$$'.~.$.*:r.ti~.Qt:Js,regµired; .. at0.R§tt'!VUI gtqn:Jptf¥·:pl:)taintlis,~asse·s$:ic m~nt if), ~.form· U'i~f;J~i~ppr,iJy~p l:)y·:F9rttii~:Ma¢.; P.l'.c:Mq~/fannre MaE:l::Witt.r;l;l eopy;drCsum:,, m~l'.Y' 9f11te .(:l;:;~es:sroeptt ·~!\a;r.~meef.y . fir'!Y: adver$~ :firJ.~ing$~ or wlher~hilities· fnatwere. n9~eq;:\n.the;~s.S:es.sJn~r:ftto ·Faoni~:M~Ei.!~:.re.as:onaoie·safisra¢.tion. eto.~er:wm pu?yit'(e,:~µ~hii~f~mr~ttq1t•an9; repgJis: re9~rdihg.ittJ~·oP.~ratfOnar·r.isk$:t~f~tlh.9 to. f;lrnker1l:l··Hl).'¢.'qf t$:i;;hnoJO,gy,JrrG9JJQ~gil.¢n W'itl:t• t\:lis .t';gr~¢itient, ·anit perloi:lic ¢,ertificatfotts· r~~afdJ.n~. ~t~~f.lf$.1?meJl~~~~wfthi!hi.$\~9B?e¢tl9rt~flh~ Agr¢emen(,a.s· mav/he.·re.ason·ai0,.ly re.qy~stecffrorrdrme tqto:11e:J>Y. fannr.e Ma~; (:$) A0C~s~, ~tp~~psh~!I n9.~-P~Wiif~n,~mplq¥e:e(sl,·tq ~aye•a(lc~~s;tq}he,~p:rei;nfs~s.,retows or. ·:cJ,~t?t. wqi,c,tfi~ :n.qJ rel~te:d to tl\e: w.erk. p,erfotrned in 9ot)he.cliqn With tlii~ Agre.~m~.nt; ins qlyqfog, puf.not. Jtniite:~ftq, C?G.ges$Jq any· .offe1nni.e' M~e1 s physlbrai or :~fodr:b.rtiP: -fl'te$, qr s¢r~~n v,l~w.s: Wiffii,o)a.rt ¢le.$troriiKifill?j. o.tl.ier 1&~ur.tfios.e·fites C(l.rJ<:l .scre~n vl¢ws·•fb~t'~re;·diL reritly rel.ated:·to·a.. ~.s.e;that:has:been-assi~med to th.e·~roker b.y F:annfo MaeancfJimited to ~ucfi'fl!es and .·screen·vieW.s·as;a(e··.neces~ao/.]6r the. Br.oket'fo,carcy. ootlhe:·.seditees' con~ ·\empJ.~t~d yndet'for~. A~i~em.~.rif fl.rgRer sh~lf 0Pt:~1j~w .~nY Broke( P¢r,sp~ry~lor Ve'indb.rs t<? enga_ge tn·the .corigu9t:qf:tlw P.~r::i~ing ~ffair$ offann!~ M~e t:irits affil.i~tes;.wl:lefl. S!JCh Btqker· Persgrme~ qr }l.¢nqor:si {a.) hA.Ve'Reein ponyicted {;lf .£:\ crime or h?.ve. t;t9r.eec:(tq qr~n- · ~er¢.d liit9 a pr¢triat (jive~ion.9r~ir:nilarpro.g~m.in9.01Jnec.~iQn with: (i}ia,<:fisnonesfactor:a b~eaq~ of. trust, as !:;tip.ul~~e<i IJQQE1:.r Se9.~i<m f~ of' the Fe.deral Qeposit li:lst;i~n~e Act; 1~fU.S,8. 18Z9(a);;$ndt9r OD afekmy; qr (b) J.Jse illegal drugs. C; Pri\;a~y. Broker ack(1owl~dg~s. lnat Fannie Mae is or may be sllb.jec\ tO l)nited :§t~tes:fei:f eri2\, $.t9t~Jm9tqr iritematiOnal laws, direotiV.es and r~guJ~tion~ (GQllec~hrelY, the. ":Privacy Laws~) 9.ovemingJhe pii-' vacy,. confidenti~Hty ~ proq;ls$ihg a.n.cJ. mqv~rn~nt of NPI ·provi~e~ m~clS. ~c::c::e;;sible;-t9 Br,9ker ~Y Fannie Mae or pfner third parttes In conngctfo:m. with this Agreement, or ~rol<er shall perform lhe 9~1V'C~S f6rwhich it Is .re.spbllsible Lind.er \h.i!S· A9reetn$nt ai'lt;l'Br9kers other obligation$ unqer this. ,tl\9'r~ern~nthi a> mannet that compiles with til,I appilcfi!bl~ J'.rii/aey Lc;i\,Ns rel~~il19 to th~ C01!~d,ion; hs.~.J PfPC$~$.ih.9, stora~.e; prot~ction; dls.closute, ah(:! de.stti;io~ib,ri·<?t NP! ~nd with'. an 'Fannie Mae cl'ata p'tot~cfioti Ein<tl privi;i:qy ·p.91!cies provi(;fed llY Fanni~ M$e lb Wt9~er :from:ttme fo Hille. · · · · · · · ··· · · ·Bro~er wllr ,n9t takf:l ciny ;:i¢ti0,n thatput? f~nnrf?· M9e fil br'e~qh of. its., 9PH9.ations lln.qer the PriVC1cy Laws ~nd no.ttiin_g 'in thl$·Agre~rhe.h~' wlll QE,!:·~eemeel tq pr/?vi;int Fcinnle Ma.e from tCIW'19i tn~ s~eP.s it reaS.on~bty· deems neaess$ry fo· comply with th¢ Pdvaqy Leiws . Brqker is. prohibite.d frqrn disg!O.~ill'~h :~ireitly c:>rinolrecttY •. intentionally or negiig~ntly, to any;affili~te or jbirtj . garty,·,a.ny NPl.t1nles$: (~)'FaQnie 'N!l:le give.s. $.f'.ieciftc c~nsent prior totne. disqlos\ite'.ofthe informatio~; (Ji>) the clt§ctosur~:IS'.~f?.!¥¢iffcally. eoritem,plated J?X this. Ag.ree.ment; ot (a) the:dlscl6sure is reqµir'ed io order tofully P.¢ifotmthe· Services under the Agreement. Broker r~p~$s¢.nts arid Warrants that Bfoker has arid Will ·colitinue to. ~have adegu?te adh1ini§trative, technical; ang ptiysicarsafE)guards: (a) to· ensure the security an.d cohfid~ntialify of Fannie Mae NPt:·. (tfl to ,Protecfagainsrany :aatk:iP,ated ·tlireats or haz.ards to the securify or integnw of. Fahhie rvta.e. 't':IPI; and. (i:';) to .(>tc:>teot cig'airi~f lm~uth$rized acquisition ()f; access tq qr: Qse of Fannie Mae NPlwbich could result ih,a "bteac.n~·as thatterm ls.deffh.ed u.nder applicable Privacy LawS.1 or$ub~ stantla.1 harm tp Fe;nriie Mi;!¢;· ;~i'IY; FantJi~ Mae E1mptoyee. <D.r cu~tomet, qr any. Jpdiviciua.) ab9.yt wh:omF.ann'ie Ma:e has or c~ile¢ts.'finan:<il~l:$Od Qth~r in'fonr1ati9:n.. F~i:inl¢! Mat;!' shall hav..e·,ffif? Jight tp req~E;)st and r~ceive ann.u.ai ¢etilfibati9ns: fr©rn 13.rol<er regarding Brokers ~©mplianc~, Willi the Piivac¥ tawsand:Fannie:Mae -polieles: If Fi:lnnie M~e teasQhably bemw~s lh'<?~ :the proytsioris of tliis Section may have·: ~e~n br¢acf!~d. lhen, sUbj~ct fo Brol<et's. teason_ajpi$ ~e¢9.f.ify teWl¢tiMs a:na: upo.n rE;'la,~onabie n9tiqe,. F'amlie, Ma:e ao4 l(S. repres$nt~t(ves wlll haV~,a~c~~s fo Broker Per~onriel; books1 files and affairs retatin!;no the • 14 Cqntfder!tial Case 25 Filed 07/17/13 01/28/14 Page Page16 69ofof33 114PagelD PageID Case3:13-cv-02781-L 3:13-cv-02781-L Document Document 1-1 21 318 Th:iii:a~;r:k~:~rQ":tr\i=:::-:::mr~a:~tia~~i~r:~~iti .o. ·01nies\•.and;Re~pons:ilii1itie's\tttttte':oase'6f'a~8:tea~h. F~n}1t~..~~~h~h~JI n?.v@>Jfl~ ~pl~ ti~:cyt ;!<l :<J;f?..8iif1 wh¥..\1i€'.t:it v.tlJl'ipv.~$tl~~te tti~dqcJd~rl qlqn~. !9.~.~ther with ~rgk~f.•·'?r all:qw:Srq~~r tp l~§p 'tt'le,anv~st1~~t1P;p., Srn~~r w1U·qq~B~~~te vqth~<jill ~i:)nnf~ M~~;r~.qµ~$ts fqr 1nfqrmc;i,t1on'~Q~t~?.s~g;~J<;t,~r9k~rf$ pre.mis.~.§~ ?.s':f.EESP~Bt~;th.l(..Fanrn~M~~;.Qgnfi• tlMtiPtl lhforml:ltign, incllJ.(f\119 ~!I ~pp(!'.Q~J:>J~ fe.¢hriPlb.9}fv.ih~r,evgr .loq?.te.~t :srol$er will· ·als9·.~oppe.r "ate wl±fr.~Qv.~rnn:tent~gen¢ii3s·.~nd..l!;iW;§nfqfq~.rr:t~nt.gr:(fifie.~i;i.s;mp,y Pe•·re.qtiire.~., If Fannie: Mae;tleter.mir:res 'in Its sqfa,cfi~cretibh"that affeeted.:'ind tvi'duats~.must.·b.e·.notlf!ed.ot the~ inciw :~~n!,.~8r0Rerwiilp~y·ipr·a1i:~x.peh~.~s.Jefat$otofrt1~ ·rnvestig~tfon.o.t"tfue.ln~ident: tfae···qo!>.t«ofthe~o?, cqs.ts.·, inqli:tc;lii1g Fl:!.nnie Mae'.s· out ofp:ocket l~galexpenses. •.·~r.idJ;my. fin¢s impps.e.o .by: any g(.)vernrn.erit<Igen.c;;y; .Broker will cooperate With Fannie Mae to limit·;. sto,p:, prevent; o.rtemediate any loss'·ot ·rnJsuse of Faniiiec·Ma~Go'nfidentiallhfotmatron.i·rhcluain~ but n·ot: limited to:. NPI. ··· •t1Jic~t1.ons, .the'., o.os.Lof credit mo.11it0Mog $~tvlc.e~.. ~no: (;)th~~· re:m:edi~tion .... • .~ < • ~v, '., : •, ' •: ~.~ ~wn~i'.~fiip 9ll\.'l~t~t,1~1s-- Wi!h ·th~ ~><9.eptil)r:vc;if~tqke.(s.tr9ge. n.arne.; iqg9.;o.rpthertra.t1~111?fkS.; ~ll !nfE:ill;eiaj:1;1p{ ptpp.e.rty Ri.9hJs ln?ridtQ.Jf!~. M.ate"' ti~ls:crel:lt€ld;,¢on:c~(ve.:d, retj)J.ced t(;fpf?q{iqe; 'qr UXed'fr~ a:tanglple. me.dil,m1:of:e1q:1r~ssion., whlqne.ve.r C>.~Qur:s..:fJf$t lJOQ~r µ\is A:~ree,IJ1~f:)ti sh;;iil \/~$t ih Fannie.M.ae; &rol<e.r bereP,yJrr.evocably· ~s.~1gns:·:~9 F~nn,i.e.· fyjf,l~ :~ny .~n,~;;~ii 1.n:te.ilectl!~! t'rope.rty ~ights,that 6h'!.kerrn~y hElve;Jn··grJoany;§µ~h Mei.te.ri~ls, C1n9 ifre.vq~b,Jy·w;:iive.s <:!ll.ni:9ral..ri9htsin, andClfl oth$ririteife¢tual Property)~!ghtsJQ;!a.l)suc;h ~a.te~E1Js.. . . . .. . .. . "ln:tellectual l?.tapertY. Rights" rr.learts;~dtcopyrights'; patents; tt:i;lci:emq;rks;:ser'Vr~ m~rks·; ttC1d~<s;e¢g~fs; !TlO(al Tights ahd •other propnetafy arid ii:\tellettual property flgHtsPfwh:atev.ernature. · ~MatE!rialsn' m¢a·n:s ~lLdo¢1;1m-ents, reports~ ~Mli$e.s; ~.~t~ cprnpil~fo:ms; (ie.iiver?ol~~ a..ni:J: ~tn~r m?teri~i~,gene.ra.t~t!. g~thet~d, collected, or ·d~VelpJ?e,q l:>Y. ~roker tri gonn@d.tlog with: (~) J~e· i9:entifiqf,lt\i;m anq .evaJU,a~ion pf (h.e Pr:qp.ertie$; (l'.!}the·manag~m~nt:orthe· Propertf~s; (tfthe me'.!fk~tii1g .pflh~ Prpp~r:tl¢..§; (C!J t~e 9.i§pqsiUorr.pfil)e p'r,qpedi~s; includln9. but noflii:l'\if~d. to; r§lp.air pid.s,. 0G8!-1P.a.l].GY $.tatqs ~~pqi't~. 13,_r,i;ik,er Pfi~~ PP.if:lfqns,. gppr~l~ls:C!i;igft;:fed.i~ reports entered by l~r~k.er and Ven9Qr:$'.irit~:0th.e. Prop~rty.A.s;;Jgl'lrnE:lnt ~Yst~rnand theG.9.ntent.(d.~~n~cl tnthEl. Aµqi" titin Suppiement}d.i;!Y~lpped·.in~onne,d(qn wi~tran :Awctk~n;ancHeJatl 9iher S¢f'!l9~s proV.i~e9by B.te>.k~t. .?fidVendors p.ursua:nttcfth.ls Asre1:m1ertt. tO. Wafi'?hti~s- ~MiilliitlilfJ.I~\~~~~~!~~\~~~~~ A. 0.<>-rpo..r~'~$~~tv~; . uc~rn;;,og~. Stdkerrep.re~erl(s; warr:ant$·an!i1::99y~rra.l'\t$ k> ~~nni~'.Ma.e: (i)if Broket i!NinientiW, that:it is; a:o.uly organiilel:{, vafldly exi$tlng and ih:gooq .$fandlng un~¢.rthe .1~wshnne.stateJnwfiich1us:.otQ.~hi't:eBi ' · · .. · ·· U!Xlt~'. e~ecqt!9ri, d.~liv\3ry and petformanee.·or:thisA9:reement (~J: itBroker is ar.i entity; h~vE?,·been ·~d.th~d~~~ ~y ?ll ,nec~~§~ry ~f:p.~r~Je::~eti()O; (9l t:1od1qtViolEite:tti~terms otany. law; re~.ulatio,n;, ·or ~O.t;trt ord.~r io Which l,\li'p~ef fs.$(1pj¢ct\ or ·ll:le t~(rns.pf'.any rnate'i'ial agreemenFor statutdry restric~ ilP.n tq.V;ih(c.h BJQ.~~,r of~fiy qt it~)'1$$.~~,&1re s4~1¢otf ~hd \c} ate nofslioject'~o the· consent'or-:ap- prov~J·pf•~ny.Jhlr9 p,pJtY; ·-:]5 .Cpnti~fonti~I Case 3:13-cv-02781-L 3:13-cv-02781-L Document 22 319 Case Document 1-1 25 Filed Filed 07/17/13 01/28/14 Page Page17 70ofof33114PagelD PageID '.~~lJ.~~i!~~~~~N:J:~~t;~y.~il~:'?!1~l:~[h~}ng':.gfufl9~tl9J1:pf;:~.r~k\;!ft!;!.rifQ.r,g~~~t~·{1Q§l11~tti¥r9~~.r:Jn;~~- :ttfit~t~~fi!'d~tld)~!tf~?~~M~fti\~:,.~,il.!~~~i~;ia~~ ' 1. 100 esJ:) ·.9,00 · Y$ an.· UJ~ · o f-'.anrue.. .ae;t:ie.om reques\j iil~!l!Jiii!iJi!llf!}l~i1tl611£il11!1 ':~~~1~~iff:~~~e~dri$'$W~Rir~~P~~l~~~~9~#ft$~~fllD~i~~W~~ij~~:f.·gqvemrrler:l~! ?~~ti.oo w..~iG.n the p~r~<:>..ttw!ip·,e.z:eqµt~.$ thi$.A;grgemeflfi;itild ~H.rel~te.d;dpclJrne11ts.,qo behalf gfB.roker rep-,e,~ •§eot~'.~w<;1 wcirrfl:n~s t<? Fi!rmte M~<;i f~~tp~ipr ~h~ fa a it~ly 9µ~~qf!ze.~. c:l9e.nf9f £3~ok.er: with:.tne requi.§ite PPw.e.ranct.a:1:1tlJprity·~q.·piri.i;t~r9kert9·,tme· ti:ll!n§• qf-lhi$. Agre..emelit s •. Pertorman·c'th .1trJ5·ertormlng jts ooil~atri:liis',und.er·tb1s>AQteem¢nt,·wl~h"°'uNlmftln~ any ·dtfierwarranw hereunder, ,Bfbker'tepresents,•. warrants :an.ct:c0venant'S. to R~hhiEFMae; ·· · qualified, •(i). all Work'wilt. be peiforttied In a .pr:ofessl:onatf:l.nd:worl<manllke. manner with the·reasoni;ibl.e care fllarwdU:ld be·take'ri bY competent and:experienc:.ed;asset: managers: (ji) all •Work Will. be· performed· iJ'.l t'icqotdai'.i:<;ie.Witl:i the•·stallcl?rds:,~efforth)nJbi~ t\gre,~men.t,,ipciuq• iri:g, .but notdirrntea:fo1Jhe REO'Sale-s:Guide; thetAuctiot1 Supplement {lh;1.ppilcatiie) and'~ita()plica61e ihtlustry standards:arid: practices; {iii) Br.oke.t . . ' ' . .. •has the requ[sJte per$O!lnel•. e,ompetitiv!'l $lilf!riqes; ~n9 f!n~o:<l:!~\ .~lld. pby¢i~I reto .ptbvide. ah(!,lq ·t'ut1y.·.pecto.rm the$ervl$e.~ under'tfils Agreement:ancl ~sburce!:Fnecessary {iv) Bro~erwill imrnedlatelY ngtlfy F~nnle Ma~ in tne eve.nHhat 13rql5.er·o.r an.Y Ve.nc;tqr uti.lized PY 8.roker is.. subje~tto. c,lny f~gCll·rJ9:tkm1 or re.gµ!a,tocy cigenPY. prqf~sS.i9nctl. .~wer,~ight panel, qr ~t~te ·1h;:e.nsJng .P:o;a~d lr:west19at1pn, tf\!3tresutis in ci,• o.e.Gi~\qn. on:J\~piptfn~ry ctC.tipnth~t n:iaY: il'l:lpact the .ability·uf $'teker or Veni:lor .to p!:!rform $..'ervic,e.s h~re.unge.r: \iVith r¢;;p~e.<t to.·.'.;;gbpatt(!i}1 i~1 th~.· e.:t~n.! tn~(Jo,~re)~. a. CQI;lflipt p.~twE:i~n th~ p.ect,ormaqi::e. s~c;in .c;tarqs §let fqrt.~ i11 theJ{E\) $.~JeE; G'.t.iid.e1 th~ A1,1Gtiof1.:S1Jpp,l~men,t:{lf ~ppli9§tilEi.) an9. t.he.sJ;;in~~rtjs ~set rorth. lnofhis. S.ept{or:i:. ·~he nfghe.r $tanqar<l of pertolJlJcaD<::e·py sr.okE.lr, as rnas_pn~l;>ly qet~m:nine.c;I · ~by P~rinie' Mae; wiil .be. cippli$a~le. Ct Emptc1.y:(!~ Q1,1aiiticatio:ns. Broker represents and wattants~to Fannie Mae that. an ..Bto~et .Pe.ts9n!'.(¢l. SuJi1.yQntr,aotp~; and ven..aors,.s$le{;)ted o.y: Brokerto pettbrm s.ervr.ce.s net.eunaercshaff be:qualined.i with '$\Jlta.Pfe:t.t<:iin.. ·ilig;· !3:kp~ri~~~e"~iid:s~ill, anti $hall have :a11 righUM:ind licehses, neces.iaw·to fulfill their obll@attons Y'~.~_¢f t~,\§,, P,:g·r~~(ri~ti~~ · · · ·.· ·· . [)., ~,yl>'.c<>.o.ir~¢l~#§. ~i~~=~ i~:~~sJe~~&~n:ith~~:~:~c=::r.m(~. M9e wit~ te~p.e,ctl9 ~~ch. sµ.p_q~rl!ra¢t9r ~tf9~9~~ ~.y (i) theSub:contract~thas,~i( iie¢ns,e$ n~:er;~~:a.,~J9· c;arry ,pn It$. b.1,1s.lhe.s:s.:'a:s. .n.o~ ~¢ing ~o.nciJµgtF}o ·ciiic:J Will pfoVlC!e·,a ®py of all sueh .license~:to ·Fannie Mae upon request; (ii) lhe s.u.pgof.\tra,.~tqr is ih$OretJ.:ih a:e¢otoanceH1vith the r¢quirernen\s set.forth in this A!!J.feement; "I() ·¢onfidential Case 3:13-cv-02781-L 3:13-cv-02781-L Document Filed 07/17/13 23 320 Case Document 1-1 25 Filed 01/28/14 Page Page18 71ofof33114PagelD PageID ·;fi:i!t~~~f~!~!!ffJ1feiriti1iaf ~the·;Fannie Mae.website).; 0and•h·as4nfof:meoAhe:'.£UbGortftaetoi"·of11t$foe@aliens. eiriaer'.'tbts·::Agree!-. .· ..· -meht:d~~na · ·· rf8;t '(!tllt~;uiif,!,1iJ~lli\il!i~L\il -.·~~. Q~Vlf~i.~~-~ Stoker repre.~:entsaodwar$ntS.··tt). [$nrit~{M~~:th.~t: (I), ifWill nqt: permit any entities :t)t. ihdivitli:ii:il"s thatcareLaffiliateo with it or·any. Broker :Pef.sonhet :tfiroq$11 fariiillal tetatiohships~/eqµify o.wnets nip~ debt or cr:eoiF$,:tran~eroents; ··p:artnership_~. or any ·0th6'fmeans. thatJTiay present-a conflicttof'intetesuo:penorm;Serv.iC-eifor redeiV$ compensation t>f· ~ny kind· irt cbtineetioh with this• A9reemenrwitliout f.ttnnie Mae'.~texptes.s,, ptibr\- wfitten con- ·sent;· · .·. · ·. · i~ittiiiii~i~t1;;s111~~1tt1tr~J{1i1~ . ~o> it.~h'CJti. a,¢t~a1·i;iJ!tii:n~$: s.oi.E:llx .(9r'the ·e~m~flfaoJ F9n.l).1~.M9.e. F11JQ;fl.9W1ins.t~,oaiog;a,nY';a.p~O~al)},e ~ti:iteJ~w... $h~JLnqtrepre$$nl, b<;>tn .Fi:irmil? Mi;J~.i ~$.'. ~,~!!~!\ ';lQQ· ;:ippt.~ntJ§!l .R'-!Yer:J1JP9n11.~c;tJqri ·th~.·$arn~,re.al' .es.tat~.Jransa~tipn;· .Q.Y~i ~enpy ·i~pr9h\p1~e.g 1Jng~_r .~i§ i}gr.§~merit F~ witn c:oftiputer Information. B'ro.k~(feptesent~f,and Warrahts,tMfifshall hotinttoduce ihto any Fanrti.e Mae cdmpliter·system, ?M'cqmp:(Jt~r §ofiware.;..cbdeor maiwar.e Uiatihcluctes hatmfultit undisdbsed eiei:nents: ·· or (i} i11teri:<iff;i~ftq disr:µp,t dJ~-~RI.¢,. r-~t@; .IJtnerwis~ lmpe~$ .th~ operE!tihri of~ny Fannie Mae ·data., ·~a~ei ~cl.f~ar~.~ppUca.tip·ri, eti®rnri4~~r system (~:uc;n_a~·cofoputer "vifus~s" of"worms!i)t (ii}:thaf cilSabl~s; 9r ·bnpi?lirs. the ope.r<:l~.on of1 ~ny Fg1;1nl~: Mae 9?t~_i?.a.~~' ~9fl,w.<i!re ~t>;p!i~c1~i9r1, or c6h)puters.yst~rn b.a~El.d'.00 ffie; pi:l,$sage Of time, 'the 'lev.etof U~Cjg~; or O.t.h.er prce~o!pterrnihe~ triS.t'." 0 ric(s·uctra~ta $elf..:f1~Jpdevice.'');. Of •. ; a(:cess:aqy .F,ann,ie. Mae' daJ?b~s~-. sqfu'.'are ap~iica!ipni, pr cornPu.t~r S:ystem tb:c·ausedisaolementet im'P.aifment ($uch asa ~trap door;·" ·"access sod.e: o.r ~back.doc>f!). (iii) that errables· Btoker'tei G., Wi.frr;~ttW 9t•f'J'(>nHnrriii9em'~nt ~tol\erwarrant$ ~!'l9 agre.esJO.?t. (i) no1.1e of lh.e' services: yiol~te Qrfil:any :w~y iQfrir19e 'l!P.Qn.Jl;l~ Ji9ht$:·qf .o.ther pCjrtJes; lrn~lµd,lhg p.roprieiary and n:on;.d\soi.Q.sure rights, or lnt~n~:ctY<?.J PrqP:~.rty: Bi91i~s'i (ii): there· c:fre: no. existinth p:enaing; oti ~o= stoker!~ b~.st kI1o~ledge; thrR!a.tenei:t ol~Jms tegarding vid..latioti· ot'infrih~emennwany suctfti.9.hts: related to thei.Setvic.es} .anq ·· 0 !~~~W~Hlltli~:li!~!~~gi~~:t::~~~~:~ij::!~'~:~:~: {1. fo§µraM~'"""· IJ.uting the TE)rm of tb'is AQt!aei:nent (~ti~. tq lh~:' ~*ter.i! fh~t:a.ny iQ$µr~oq~, is, q9rci~cf9ri ? pl~im~: rna..g~ ~§l§i~.Aor such peffoci there~ttet'fhafcl~itti~may !:>~ fegi:illy xn9Q¢.·withTe~p.~Qt t9 qgGµr:r:~nq~~-9.U.r!n~Jn.~ T~rrn) ~il~titr.~n.Y ¢ventptior to .oommenc¢mentof S:erv'ice.s .under ~bi.s. Agr.~ron~nt; B,r(?.~~rW.iUD9)~~;~n4:mgfn.t$ip i.r';I fptqe1 ~t :{3r,ol.<$1rs ·expense:; no tess'tna'rtthe typ_e~ a119~·~mt>ul'.l~$.Qf.ip?qi~.r!~e ~.9v.er~g~,<;t§~qr~P.-~~J;in ·tl;J,~ fRPf}i:i? ,Mpe lo§ui'al1c~ R¢'" qtiirements:nocument;·~ c;:¢py !'.if whicfrls fo9Iqi:t13din tfie;~foppJ~rnent~i 0.ocJJtn!;}~ts i:fa.Gk?.9~. - 17 CQnnd!;:nti.a.1 Case 3:13-cv-02781-L 3:13-cv-02781-L Document PagelD 24 321 Case Document1-1 25 Filed Filed07/17/13. 01/28/14 Page Page1972ofof33114 PageID ' lmf~t~:~!~ifi!l~11~~!t1\~:i5ti:tl!i~~~~ :~~i~~~:~=~~~~i~:~{~~w~::~~~~~~:.1r1:~~1~~~n~9i1~:~=!~ ~r~%a.~C:.~~i~ed~i1~::c&rq~!~;~~~·~;~!~i~~~~e~~:: 1 lfc.~tJ.mY time a-J:qK;~r ~!F:~.ny $.µQcontragt()rf9,Ji#':~9J:WQcµr~<o,r;. m~intal11jh~ te.qulterg~ fns,µr:f.inc~,<Ranhie ·M~l'e',,. at its ()P.tfQn,. mi:tYJ>r:QGQfe $Q§h:·ir1$.!.,t:ran<re cm·.pehaff)'.jf!lfrokerar:td Bt.oker .wiihreimbuf.se Fannie Mae for the cost ofsuch 0 i6$!.ir:f.iDl::e/~~~n.:d¢maoii, Jh'e:Jninimum limit~r ofcoverage. des.Crioea in this sectieih ·~ita1fie Fatini~· M~e: thl:ii:iti;ihce: RE;i.quJt¢m~tit$. inclu1,1e,-g in 1 ~~~:~~:~~i~:;:~~e~~~~~~~~~-~~~~J~:~a~~7:!i1:~~~:~r:~:~1~: !1~~:::~!i~~~a~i:%r~~if~~~l~~~~~·6{4~~~~~ 1~.Jtj'd~illh"ft¥· . ., . Btq~e.r$h<?Jt i.o.4~rnnlrY•. ~q(c;l l)c:i.rmle§~i ?OP P:~fe.n~ F\a.n.nie M~e. ''~ 9ffiii~te.l?'; C:IQd fh¢ir ri:ispe..!;l.t(v.e:pfftq~r$, .•afrE;Gtor~i .R\!~~9mE;l~.!· -~.9~P}?;1~pg· e.rn£;1lP.Ye.~:~·?.99Jn§t<i'!l. CE!~Jmi?; l!?PHi!l~$., GG.~ts •. gamag~~. J4.q$m~n\~. ·$ µJt§, aqtio,n~,. Jgsses C1rt~;e.~Pe.h$¢§,, i.(l~l'-1rttng te~$.9fl(;:\pl~.a,ftQ.ri.leY.s'f~e,s:.§n1:r.<li9s.ts.·.9f~q!t.·a.~isjng.·9..tJ.t.•<.ff;9r·re.st1ltin9•ft9m·~oy.•thit~·-l~arty ~1r~\ilf!~l~i1;:1!~l~1~1;~~i~~~~~~t~r~~iri~ ypd:~r: tt\1s· A\9te~rn~.tit; {q))in.y ii:)jurie.s.t9 P.e.[:§PO~:On¢\4gifl,g :~~9tti) :o,r: 0.?rnf:i9.es· to, pf9p~rty:.®..ll~l:.<f b.Y tll~·negligeot pr wllJfyJ :~¢\!:l or.pml~s.io11s qf 13rok~r pr Its $1;1b9qotta.-¢tors (~i:<ce.ptt¢ tll~: ~Xt~nt t~al s.1;J.9fo in,j1;1Fle.5•.<).r #~mC:Ig¢s .<;1re oe.11;,15.e.q by ~11?•. n~~Hge.nl:(e orwnif.y[ misgqn~µct.Pf FC!{\Fiie:.Mi;.1~.or:c;my cl.f ft$ -~.rnplqxee$};' (e)..a:ny 1 Qnan~*:il ~rr~ng~ rn~nt~ i_nyQl\'.ing t.h.~ P~Ym~nt Qf GC>0.1Pe.t1s~ti1:>n, co111mis$iP.B$; PfQ!(e,ipge. ft:f,~s·, Pr 0.t.h.er G~~rg~.s.q_f ~ny. kf(l.d. tq :any sitbyf pr*er$, ~~.§.9t~; .p.r~n<1~fl?:; frwr.µpJn.g 99C?P.er~,1Qg~ b,~9k.§~9.( 1~,·9.9:nn~Qtiqn wttb4qf:? Sf;!l~·~9f. a Pf,9.B~tlY :for w.tj!~fl E3rPke.r .ha_$ .eam~tj :qgrop.ensaJ1qp 1JnQ~r,to1s Ag\e.eme.nt; mfa1J.µ.re. tc;i mfonn G.QOP,enatmg b.reKe.rs· 9f,tl)9·te.rins of-tt\IS !ll\~t!\~l~i~:~JiifijJ~~t~ti~!ti~~i~!ifi~~f!~\~~~!~ 1:~. Liroit~_liq!_l pfLi1:li?Oity .(~·~$ .S:V:1;;,Nr sf•bl.k.~ii,H~R. PAR"fY,JT~ :9FfH.~f?R~i pjg1=ct9R~.;. r;Mf:'LOY:E§S,1 A<ssNts:.oR_AEFtLIA;TEs BE, .LIAB~~ TO THE PTriEB PARTY VVJTHJ~E"9f?g(:l;+ TO THl'S-AGRg~ME:N'f; PR FOR.AN¥ ACTOR OMISSION q~cll~BlNf?~ iN .coN.fi!i;<>T:l9.tfwttlfi rH1.~: AG.$~it~i:cNt·•. f'QR. ~qs:r.P[{¢>,f irs~ L.Q.ss oF s,crs1Ntiss oRANY bf;HER l.NOJBEQT, iNCib~N.tAL.• do.N~setl'UENTIAL:•. SPSCIAL. QR PlJNYflVE~ O'AMAG.ES,,QFANY ,NATURE.OR 14. Taxes' - Fa:nni~ Ma~ her,et>y ,re,~rese,nt~, tn~t uhq('r §~cti~n 30~~~~f4J 9tthe FE!tjeiral N$.~iE>f\C1! MPft.9as~ f.1.s~9¢c~at~n q~~~~r Apt, 1.2 lL$.Q; §t7'23~(c){2) . Fr,mnie Mf.\¢ is. eX$m'Pt'ftotn au s~ate, t:irra t~oalt~xe~. ~xcef>t cer.t~l~ tf;l)Ses. gn ,re~I pror>¢rty. fatitii~· Mae. snaii not.:~e F~nnie'Maefof ~ny si.lcn iaxes. r.espons16re: for ~-ny .s.t1ch tax¢s paid on its· b(2)1ia1r•.Br9ker shall not bill or ch?t9e · -18 cfonfi"Ci~nti111 Case 3:13-cv-02781-L 33114 PagelD 25 322 3:13-cv-02781-L Document Document1-1 25 Filed Filed07/17/13 01/28/14 Page Page2073ofof PageID !!;~~~ ~,.1~lfil :,~;;!~t:~!fi~~~is,~;r:,!:;1!1 p.;,. , . "' ..:J · L .... .. )k ..........) Ll P~Y..P.J; ~~~§::(r~9fi!FQJ!?. - · Jswu1,1n§q19ti9n);·pnq::~o:)- . r t!?!X~s; rnclud1n.g :~~lftlt~~~~tf{ialit~r~~~:i~~;~r~1~~~~i!t~i:::,i1rat:.e 16 •.. P..l:phib.itt~n.;~m p:q_bHMtrr'""' ~~~~i~~~i~~~i~~ii~~~~lillflli~flt arinoUri:eemenl intended sole!y fot iriternal'distfib'ution by Broker:tq Broker' P'et$9h@lJbfqe_ilitafe tn'e p:t()yl$ion cff .se·l'vices neteundet ·- ·· ·. · · ·· · · · · · -. · 16.. •Noil'~Solicitation·,.,. our1n~Hh~ Term-ottni$!V're~m:e\if BtokefWillhot. Withddt the< riof written consenl 0f FannieMa.e :solldfarf-em- i~:~lfi!i~!:£~!i1!!~~~,Ai~l!~~~~~!llr!~~l~~il:;t~~ 11.. §µll.A(>:n!r~ctp_r~ - ~tok~r ~Mli nq~:~Wplpy any ;$.IJP¢On~raqto.r-'Jn ¢on11a9ti9n ~lttJ, tt:ii~ A9.r~e.i;n,enfwifu,p1.A Fa.rinie M~:efs prior written c~Ji~ent1 ,except{;:;i) .S,.ub.contt.~<:rto~:whq. ~I~ etT)P.IQye,(:;l by Bro~~r to:,c9mpJ~te ,sRec~q~proper;ty m~in,tenance er re• pa:i'r a.~.s.ig11rnehts,:tti9t.·.c;1r~:t.cpnt~.rnp1ate,d bY.'llJ~, Rt;b ;s.al~.$-:Guioe.;C!nd 'for'yvbit:;h- the·t~EQ. Sales- Gti.ide expr.es;sly·.or ii:tipJit;itly,~onternpJrJte~dbeMse),>y Sr.ok~r qflhird pr;irty•:s_ervice· providers; (bl S4b:contracto.rs:.wryq:.a:re selected f~om Fannie. M_9e~apptoved· ve:n!Jor lists; cmd (c} $yp_contra:qtots :w.hq ar,e• -s.eie:¢tsd 'i!J ·a.cc;:ot9anc.e.wJth~a'ppiicEible s_¢tec.tit:1n criteria·:.or -~rtUdelln!?'$tn~tmay P.~ provio~d.py F~l'inie M9e to BroRer'frortrfitn¢ lo.titrle o.r, if sel~ctton criteria ·or 9.t..Jictelines..ar.e~ n_qtpr9vlc;ted, :1n a.Gtorct~ncewlth, indl:lstry b~st prnu::~i§es~ Fannie Mae: resew.es tile rt~hno direct Btoker.td'tepiac·e a S'Ubcontractor at any time.With .o-r withdutcause. !l~l:1~~:1=Li~\t!Fili~!~ms:"~t!!~i!!i!1~i:fl~Xii with enfotcirl9. Faffliie' Mae~s fiQhts undei'thisA9reem¢nt a!;J,ainst Bfokef's. .supc0ntt~ct9r~ Brok~r sn?lrii'l~ll,ld~ Jh·:tb~ ferrns.qfea¢hgf its_ ~gree,ipe_n,ts wii!:l $4t).~pJ')tfac#)t$:? ·ra,(:!l:IJrem~fjt that:Jh,e s:µo.C911trcig- !~~~~l~~iga:~i~T:Ct~~t~i~i~~S!!S~~~ii!fll1Jt~i;$;rf~l~ 11t lnde.p:end:ent Gonir.acfor.; FG·M-""' A.,lnd~(jend~tit conb':tctor~ !ki!~ill~~rr:!iWJ!~i~\~ih\1~~~~H~t\lil~ll~~i will ee, remain emptoyees er the $'er\iiCfis, Broker Persofrnel 'artd:'\vm a.trail times; indepe·naent contraeters of Btot<er·(ot sub:conttactot~ as-the.:aasevmay befaha shall r1dtba:aeemed:t<ibe .em~ plqyees'·of ·Fannie MaeJor any· p.urp:ose{wliatsoev.er: Ar:f.betWeerr Fanrlie Mae and Brokeri Stoker snalt be- solely tesponsiole f6r"tnE:1;. safety, anti supervision.:of Btoker's·.and, suocontractbrs' em- ploYe¢\S anq pciymEinfof wa9,e~i- sala-ries:<;fr\d 9ttte:r.i;lrn9.liht~' du~ ~'oen·e·rnpk>yees in conriectron witff tri~ A~re~m~nt an~ snau ·oe respo:nsibte tor an faxe·s, re-pods and othet &b119'ations respect., in§:'eri'.iptoY~es requited oy ·iaw: · · - 19 ¢onfideriti::il Case Document1-1 25 Filed Filed 07/17/13 01/28/14 Page Page21of33 74 of 114 PageID Case 3:13-cv-02781-L 3:13-cv-02781-L Document PagelD 26 323 )j<,,R~M.. il~l:.in~ti1iyl!t51!.~t·~d•.~.~.!i.~tirt ih g~!.d~.:fi~l~1 .lt~f.!.~ .. · . o .. e"'~e..1:.1•• u~ .on1:.1 e. 1011 e... ('l.urp.os~ se ... 1.0 . . erem -snaltb'e:rt~fsticn j:!rililcipatantrl!l~ent'te1atl6n:st1rµ. 1:~~ q,§.ffll!Ha.Jt~~;Wftll'h*W§. an ; . . or .a ..o. m.r.p_ur:po.ses, luere ·.·· , · · - ~a;rm!i~1g11~~~,,~~~1~1r~i~~!il11::!~~~,,~ii~~ ~.eq, a.m~ theffa.milY M1?.9,i¢~f1 i;~9vg./\G~; E{rq~e.r$h~.11 a.1$.PJ®iDPIY. wi\h.·911:~).<~qqt)y~,grcl.§:~·'a.r:iq t~9.IJ!~tt0n$ r.el~fiog ~i~IS~~1i,~il~~iif~~il~~lii~i!?~~ G9.l)D§Qt!OffW.itb·§l1Y' §IJ,Gt:t?<;;tg9J.gr $1,!!'ilP.ecti;CI ·v1pl~t101fl~. 20.'.Requirements·.f0.r.·EquaJ.E01ploymJ~r.ii . Qp,pPl11Joity~an·if HERA lo:Qlur:>iPnti~la'"" As a :m~tetii;iL¢ohditipn· ofthis·Agtee.riient~ BtoRercomtnits to practice th:e'.p:nnc.ipies.of~.quai e!Iipib,Y.m~ntoppo,rtu,. hify ~hd 1101J:-disqiimrn~tloh·in ·.a'il its' busfi'iess activities; Btok~nagtee:s;.tti. te:quite> each:eflts./sdb:Gonfra.c~ot$. that pf9vi~~rse:i:VJc~s.· of gdods·tq t~l:!!tfari'd Fan'nie: Mae'k>' 'similatly cO"mmitto.. praetfoe·tf:le. principles ·:ot ;eq1H:1LemplC>Wnent'opporM ·· · · · · n'¢!psa1s·qrlrninatt9n iita:n their bUsihessactlV.ities. ~~i~st~~~~::~1~~1~~r1r:ia~wt!lt~1:;i'a~t1.1:1~~~w.~:1!:~+%%!f~ Wltti . anq 1 fiijrJtlif1%\Mi~ ~i~1ir!~~r~~!~J;"~~i::::~i:1:S:~~Er~i~:E rEiquested; 'ti:~~. w.()m~Jl_, inqiviq~taJ$ q\s?pjllti~$ ... itO.~ rjli_hodl}i~. women;.: cUsa~led-:tiWhed btlsifresses at all lev.els; ih $faty$;j¢pqit~i as art th!:l nµmt>ef of minorities; wome~. andindividuats .with disabiliti:es utilized ~.Y ~r§~~r" M~ 8f9.~i3i{s:S.o~9of.itra~tors.; ~ht! any oth~::rr informatiorr.Fannie Mae,tequests· forp.urpos¢s:(>f c,o~P!Yln~ ~ith fi,E:f.{A ~(§iii£! otJ'i~f d,iv~rS.i.ty ani:l ifiolii$foh requireritents .. The HERA Obli~,ations doc1:ImenLihc.lude.g i~ the $.1Jppler.tjefit~I. ooeuro~nts Pat;t<~g~ ¢6iita.ii'ls Brokers failure' timety·to· comply ,witn these H.·~BA~f~J~t~~ q~U9.~tJ9il$.sf.l'an p1fdeemet;1 to bre~bht>fthis Agreement ··· · · t'.iWh$d z1. HERA; -telatea'obl!gatidns., be:aliiaterial R.~qgrd ~~~~ntl~n;<A~ditRr9il(~ '"" A. Rec.or.ct. Retentl¢n. FPt;~,period of'nt:>t less •than seven {7};}tears afterthEFexpfration ottefmln~tion ·9f:itii~)\~re.e.m~.nt 13rot<~t-~n~ll maintai'rt., and snaU·reqiJfreits Sut>t.ot,itrac.tors·~anC! \Zend:orsJq.m~ltit.~ln; atno ~doi,. li~~~~itf~'~i~iii~~;~~~ due tophy.slc~ald~roa-g~;· powerfilllµr~ .. orpby$J¢~l 9ref~Q.tf9.ni~:Gqr:i~~miMtf~n.; ~md.:,_s.hi;itt m~:in~~ir;i 1 ·j~~w::~!;,~r~~~:ci:-:··1~~~rtr§~ ~J~k~~a~~(:r~~~r:~r~·~~~riJ~~-w:~~~::Q!:~~j:1~,_~:~ir~~;~~ techn¢i¢.gy to a¢.e~s~ ~nys1.1~frd9e1.1m.~nt§ prreqpfd~ o.n- Br<:ike.rs sY.st~m§··;:.1~· r:~11oi~ M~€li.1h. l\$ .soie. discretion:, d~terrnines hr necess.aey orc¢n~enient.:~n~:sh~ll usi It~ ~~~.t~tt9.rf$ t9 ·.9.~taln f~r Fannie: Ma¢ a' sfmilar ·1icen$Ef with r§sp:t;¢ttq•tht? SubJ::GiDt(a~tqr~t.an9V~n9P.r~·''t~r;:;nn!?IP9Y, if~5-µi.h a llcense. is necessary to eriabl~ P.~nnle Mae fo ~xer:clse 1ii5.: dghtto a¢.Gess .!?Yeh c!p.cyment'?. or reeords. · ·· ,..10 Qppft4(;lnt!~l Case Document 25 Filed Filed07/17/13 01/28/14 Page Page2275ofof33114 PageID Case 3:13-cv-02781-L 3:13-cv-02781-L Documentl-1 PagelD 27 324 ~$.:,,~y~:i~.'gjg)J~~- iii~{i~f~~ffii~~lr~f~~~~]~~ll~~ 22. rnjutWtW~ R:efi~f ..,., 1 5 r:r 1~¥b.~:::s;.~/!~~~1~a~:j~·oc~c-~!~irtt:~:~~(~~~~v: . w~~~n~§ !lh~}~:rIJ:ij!~t#~.~i~.~~¢~dfa°ctiftJt}~fa ~ ..)q (i)Jb.ei:pa.rfy (ii)·;ff no ¢.P~.~· gfBtQk.~r iq§!l),iff~!'l: lw. r:lro~.eL~l:i:Jhe n~gipr~nt·.Qf 1,~ga.t ngtic~s:.pnJh~ g9v:erF~gje,pf 17a.lfy h~s 9e.en ig~ptifi.eq ~s.·the r€l¢ipJ~ntef legal n9ti9~s Q.n ltle· G.9Y:er P?ge; the ~~f:tY ]qe[ltiy"tLPJJlh~ Coyer Pf}ge ~~sJne ''Srqt<er of' f§:ec::or~h" or (q) in ~ltherqa.5e, such. either p,oirit'qf <;:pntaof de$ign;at¢d ib wrltirig PY ~·\fiee:_PresJq~nt or rnore $~niotoffic:e.r:qf tM. p~cty,, Ali su_qh qommy.ni~aUon$, Mo>n9tlces,sh~U be, itl writing, ,a.ddres.secl. to the. parti.es. ahh.e ;actd,resse~ ~et forth on fbe. 9~v~r P$,9Sl, 9r,t~eJat~;?tk,n.l:l:w.n yali9·· addres9·,~ifthia.11.~ni~$• ard.•oSh51Jf be gPn:sid"' er~d. re~yetj:; (13,}Wh~n per$.Ol'.Yally:i;feliw~~~d; WM~n 'c:l,el.i\f~red f),Y::QQQ1[1)\;lf9(aJo,ve.m\gnt:qQl,ffi~t'With yerifi.cat(Q,TI rnJ r~~IS\ipt;(c;)·when$.e.ttt PY C.Qn.firme<\if$.~s_irnil~; or;~~) thre.e (~tdaW> ·fied mc!U, re:turn receipt f.eqi:H3$lett . . after t:\avlhg:ii:>.ee.n senf.P~o.stag~prepa_fol,:Vfape.rti~ - ' . ·- . ·. NPtwjf~.~~.a,pq.i.hQ th~_ pr~qedl!lfl .Paf.C!Qr.apb! not!9es',PUrn.@11t:t9;.~e.qtfQf1 4.(J) (N9Vtlc~ti9!J pf ·_~'R_rp9ra.~ed$v~n~s ), :§>gc· and .R~rn9vat<:lf~ro&er:'Per:~.Qfl!).el .~11d Yenoqr\5J•..$e,~tio,ri 1Q_(~)(iy) (VV:;i,rr:a.pti.e,sJ·~pg Se~ sbaUbg R.19.C!e ~lep.tro_nii;a.lly \{ia ~rn.a.il ,1;1s fCJ.ll0W:s: T~) (h t{'.l_g qaS,e. 9fFa.n!1i!=! Mae. lq .Agreement Notlficatrons@tannlemae;c:mm; .·(i:il'lrrt!\~ ca,~~: o.f $r9ker,, t9· tb.e . E;JtDai.l·<f~dr.e'ss. ~t,0.viqeo:fqr· t\;e t~(;Elipt tlPnA(~)(?) (Q!J.alifl¢atto11 tioo 1-7 ($µJ;i,q~:mtr~ct9rsJ effie.gal nqti¢e.s <>.n ;(h.e <:::.ove.r P:~ge;;:or (~)in ~liqe. Pteslcle.nt:onnor.e s~nforoffiG~r ei.to¢r ease.. to:s~c.:h 9rt&e pj:i#y fqr§>uc_h P-Lll'Pcils~. otne.r .e.me!JI a'1Cii:.es$ a$' rna.Y 11.~;q~si.gnatea. RY ? · · · · · · - 1 ·· · l~~~~!ri~:~~°:~i~~n~ ~e~~:~~~~a~t~~~:~:~lg~t.i~i~~~ef1M°:J~:=~!vn~;#~~$:a.r~i~~w-~~B~k~J9~~.1~ei~~~-!. <>late.Q. 24. Miscellaneous ~ A. Gomplete:AgJeement. ~~!-~fli!~fi~iflti~~il!~;~i{~~ ~i N~l !iliPJ!$.~ \lY~iY.~r. &o;:{~ilt;1re:-tp,po.ntest ·a P.reaoh qla-te.rrn. prcr.fl§l9n. qr 9laYs~:QHh!$.Agre1?merit§hail!J~:cJe.~:m1ed ~9.wail(~ or e,~01,J:se. ~.ue,h i>re:ash\. qn.i~~w:st;1c;:h:vv§iY.~r .Qf ~qmse.nf.sn~f(tje./ln.'wriitjn9. apd ~.~ec,~.t¢.tj. t>y a.·9\J.ly. ~J!~hori?eq repr~r:;e.ntiilt\v1:f·.Qf~l;l~ w?.Niqg pi;ifiy. finy cqnser.it_qy ?,ny 'g§1f:tY t~; 9r WgJV~r qf; a Pf~i;i9h by th:<? e,th¢r, w_fi¢.tber ~~pre~.$ qr ftoP.li¢~ •.~hall n~t.99n$~i(qt~ cpnsenH(;)_. w~tverpf, qr ex~us~for any ot~er dlffer~ntorr:;lff:>§.e.qi.113.nt &rnaoh. -Zl Con'fidentlal Case 3:13-cv-02781-L 3:13-cv-02781-L Document PagelD 28 325 Case Document1-1 25 Filed Filed 07/17/13 01/28/14 Page Page2376ofof33114 PageID E, A!?$Jg.imJ~lit~ B.t&ket:may not ass@"I its~rJghts or obligations underthis Agteemenftoiany paityWithociftnetpfior written C-Giti;$ent of' Fannie f0a1:i, Withctl:tt limrting the:g$neralitY .of tlieifoteg!:;;ing', BrokeY shall not· assign.,.co:,!ist; .pr tef~r'1:1n:y r?tap:erty U$tirtg to :any in:dividtial outsideJ'.iMts·'6wrcot9anizatiorfwithoutthe.ptior wrltten:consentofFEi:r:itHe. Mae; ·· ·· ~:~;1~t~?trt~r-:as'$iQh its ti9.~ts or OblJ!;i?tioM onasr·tn.1~ Agreernenftq: ~ily p~l'fy WithoU' the ~J~~~~~~~,~~:?~h~f$~ih91.n9'.oP.'9ii ~nd•.$h~l1. ih)Jrelo,tl)~ p¢h¢ft~9f:the.·stiC.¢$$S.ors:~nq:pE)nnlt F; ttifr~(P~rly ~~11~(iqii[lrie~. tile 1?attles do n·ot int.end the.: benefits ofthis:.Agre:etnenttct.Jhute to any·tmira party, and nothing contained. herein shall be :constr\Jed.as creating any tight,. claim or causeh:>faction 'in· favor of :any s.uch third pafW, c1~aihstelthet ofthe parties h~rett( · · " (?, Op~nt,frp~l1$.• T~is.f\9£6:~ITT-~ntm;;w be,.ex~puJe~ i'.l1aPY rwml,)~rof:qpJi,n\~rp<;1~ •. e9c;h qf\yhicfl ~h~R!:>-~·~cf~~rw~ci t<Y Q.e, i:t.t)_ 9'19 inaJ af:\9 ~~L Pf Y;'!li91i \?.1.~e.n>t9get1J~r ~?n~titM~e· .~ ~ln9!.7; ag flq.?rl\!'!Fit. rt r~qt11?$t~d. PY fe:i.nm¢ Mae., E~.rP.k~r wrl! prov.1q~ wnµen:or elec.trgrne C?rt1{1qc.it!Qn C>f 1t,~ c,;om.plran.qe w.rtli the Jenn~ PHhi~i\9.rt?.~ment: · · H•. ~QV~rnJn~ La.w:;,.Mforney_s? ··F~~s;. This :AgteemEH'.lt:: aM petformail'oo here:.uMer tshall 'be gcWetlled by tnE;::JaWs ;of the State of Tex~~' ·Any ·'.f3.nd. ail. alsf>Jat~~ ~~tW¢·e:rdne parties t~:~.rcsnoot~h-~::~ett1~.d t~y. tnqt!;{al :·asrt?~ment $hall. b.e. resolved :sol¢1Y ~nq\.e~olUstve.ly in tfie,-courts to.c;~ted: Withif.rtne·.County:.ofOallas, Te#as. ao.th P:i:idi$s,consent-.t0.:tlie j~risdfofkm a-nd venue df·su.C.fi courts· and irrevo.csoiywaive.any.objec~. tloos.lfiereto'. · ·· · · lh My ..1m9,~n9n; $.tt>ltr~~ioh; or other proc;:e,e9ro:9.·oy'Whig~ ·or;~ part:y eit.her S,ee!{s tq $ilfe>'r¢;¢ i.ts l'i9 ht~ µnaer ttli$ A9fe:~meill' cwnethe·r 10 :e-ootrael;:tart1,··ot: bot~};or se~ks.~ aecrar~tion ofany· ri~Ns· ofobijgatfohs'. iJl)cier tfHs A~]'r¢~hi$r:l'f; the<p~rtie~ ~hi'.111 !):e.;;ir th~if' own' att<:;tne.~ f8~$\'~.n'Q c'Q.st$ and expet'tse~ :in:curtea a'nti :iY.le 'parties tt~teby waiv~·afiy; right or cl$ih1 f©t lhe alN,~r<:t of',st~tytol;y a:ttt>rneys' ·f6e:s, .includi@ but not Hmitetr th. awards pursuant to- chaptets<37 or:3s of tile Texas Civil Priictic.e,&: RE~medies Gede. · · ! l ..Survhtat - 2l2 Cqn'fldentiitl Case Document1-1 25 Filed 01/28/14 Page Page24 77ofof33114PagelD PageID Case 3:13-cv-02781-L 3:13-cv-02781-L Document Filed 07/17/13 29 326 ~~!,ii\t~ll~if!;Milii!l~ii~,.~~iii1:11:~,~~~~'Aifeyi ·.~.:¢.:~pn~;ln··J~~t~re.oG~,!;>.··~o~.·a.~.a.a1Qg~~.· Afi section heading~: ih this Agreemen'.t ~re tor :corjveriienpe or .reference te.ntl.ed to.defin.e'.of lirmt·the;scope;6f'any' proV.isiori of this.AQ,i'eemerit onif and are. not in~ b.~. ~qn~~rM1,q9~ Ndtw'i~h~t~n§flogJh..e, gen~rn1J··~Jes.·pfq0,r1~trµ~tl9.n •. J?9f\J F~npJ~·M~~· f,lr!c! ~rPk~l!·a.g,k.noW.l~~gr;:Jl!l~t hp,th\P'~rtrE,iS,• w~re: given f;!JJ ·~qµl?,I c:>PPPrtYJlify tg negptjaJe.i.~oe forms.!'i9nd c:qn,diti911S''.conta(ne~ :1r1 ;friis·Agteement;•qhd ·a:gree>tha.H6~·1~·e:nilfy 9fth,¢: ·~ra.fie.r of thi~. Agre.em:enfis ·oot r,~iev1;3ot'tt:Lany lnt~rpretatl6rt.of the,tefrhs·aad •oondltlons.~6lthis.A~re:eme't::it ·-· 2?h ee'f{-niti~f1¢' ~~~:~J~~W·r~~e~i~~~1W:~~r:i:~ii~~~1~~l~~?::(n~$t3r~t~~l-tr1~%~~ii~ri~~g;~~~~~.tn·ar:ar.e ihp9fP9~t~P·. PY tM~ ('~9.reem~ntn.:_rn~:a,p.§WiE;t 98¥.E.ff P.a.9~. th~. '%rn~fll~e.:.fag~ts},J~e GE!QeJ?I t~rrnl'l ~i:iq ¢Pi;i.~i~!qns, tt\~ RJi9·§~1g$ P.uid~ •. the. $µpplem$:nta,I Qoc;:u.rnt:ll'l.t?; th(? L1stmg §1;Jppl_eme11ts: ancl all pthe.r qqqµme.nts: 1r:u=.:qrpqr<:1te.d. 1.nt~ tfle ~gr:ee.me.nfpy ret!:mm.c::e .. !'Alternative Dispbs~itloh .SalEi'' means the sale of.:a Property· through ·amAlt(;:)mativi:r'olspositlon Sales. Channel, •ii\tternamn~ Dlso:ositioit'sates cnanrrel''. trt~~ns ~n AliPtiqh; }i ~001 ,~atei, a Pul;>li¢'Entity-·S?IE!\ otothfiir form of disp°'" ~i'tk~ri' 4~Ui.eq .~Y f~rn.1~ 10?.:~ ~.$-an:~l~etfi~itlv\3 tcf'~tet~u sate; ih each 6~sEf·as the conte;<trequires. · 4 "AssetManagementProvldet'' gr AMP~ me~ns a§s~t dt?ri~9e.)i'l¢.r.l:~ ptqv!det. ~Allctionn' means atre:Ventthaf WUi:he marketeg and r:n_anµg£;cf~y ·~rok~r·p["\ ,a.I} $1.ectrQnivi ·1;m1ln~ pl.<ltfor,r;n·.~nd/Qf in t:f phy$icar yen9? secµre:cl' qyBrdi<~~. ·wnefe (a.)· p,~t-~JjJi~t ;p\ir9b1;1.~.ers;. w.llt be..off'e~eo·.~n oppPrtun\fy. ·tb: (i) vi~w ct~t<? regar,Qltjg th~ ,Pr(jp,erti~s li$tec! ';l(itl.1 B.r.9ker; i:iM. (ii) to· §µQl1'.lit b.ltj§• to pgrq~;;i§~<~he· P~Qp,E}rtf~§' #Vting ''? pr~ t?sfabil:$he,d P.iqtjlng ,pgriod, an·~ {b.) Efrots@rwllt ta:~!ilt?te:a )?ia.le tq ''1e::higfl€l~f~\q~~r (p_ro.yiq¢(j tli~Hhei: big· s4!,)mfttE39 ~ytoe hl~h!;lsttikfdef¢quals or·exfa~eds therese.rveprioe .e$t~.blish.ed, PY f9r;iri\!3 Mae). ''Auction supplement~ means the'dp:cument titled. ''Aucflqp supp1~me.0:t•· rn.ciucled in the. Sµp~1$meot\ll D(;)J~LlmE:!nfs P:ackag:e1.a's 'rnodit(ed ana .amenae·.d from tirrie to time. The Auctlon·Stlppienlenhls. i;ippiicai5ie onlY ,to Brokers: pr¢~ · ·. Vfdi~~'AtfotlorHetatea.set\ifce~fondeftlils A~re.ement · · tj~ft(t~t~l:~~I~W~~:~~~~tJ~~~.:~~g::/~~i:,~t~,1i~ttt:~f~~~b1;:~•:Ie:~~~~!~~~:0~~~.aiuons;·set forth ~~i~:ri~~r~~;~~:ar:.:OO~i6r~i~~~~~ah;~~~:~~Y:&~:\tJk~fp~rl~~~~aJ~i~~~~:t~5:·~k.l;~~J~tlYfr:~~,il~\~~~:m rn~n~·g~.rne.rit,9.4tie;:rtp,:~. M~n?9!hg· ~f¢;)(~r, i.isroker· Personnel~ ll):e~1w:th19 6t9Ker.,-~l:le.th~r 9.~ n<-?~ -?l.!9h p;::ir:ty Is a,n<inoi.v.idµ~l\pr s:i p,y~l.n~~· ~ntity;, ~o~ (h.(:3, l?m~ pl¢~¢es,.ln'd~peo.d·~n.t GPriltl'lPfonrand. $ub9qntr:~9tors 9ffJr9!<e.r,. •ea~~~·; ll'1¢~hs (p)'makln~:lai~e representations ofth.e:P[ci'p~tty; (,b) fail~r.e to m~\ntah1:tn.~ Pr~p,~~X '1,~ r.~q:~lt~-d ~Y t!i$ REO Sales-GUiae~. (6:) failure tp s\,ibmit ff:3pcirts r:e.9~fdirtg tM:Prpperty f1$ raquired; l:ly th~ REO $ale$: $._uJi:fe~. (g) t~llute to sut:>mif offers re'gatdirfg the ProP:~rtY,ln ·~ ·timeJYJJi~nn~r; (~), ?:ot~njr qfoi's.$l!'.Dn$, wl1fsfr f,lr~: v:~f~n' th~:f?;est ititerest,~f·sellet, as·:ct.etetrhine'd.by F<;\nnt~.,M~e',I~. its~p.ied.}$¢retlon;''(f:}'f?iiure<to,;oorr,ip.)y..wlth'·th.e REP·:,$al~~~;G.µi,tj_e, ~riyof'the SiipplemenfaL Docurrtents; trtp;luded within1he:$up:plement~I bocurnents P~ckgg?,,,Qre\ny 9thg;irt~rm$ <:if .. 2:3 C~u1fid'~Q~ial Case 3:13-cv-02781-L 3:13-cv-02781-L Document PagelD 30 327 Case Document1-1 25 Filed Filed07/17/13 01/28/14 Page Page2578ofof33114 PageID :~·,g~~~·:!!~!!!~r=~r;!~~?!~:l:!~!f!::::f~!! ;;E:~~eti\te,:.[)i:lteif m-eans:tt1e:aate,thisCA'~·~e~rrt'ent•b~'CQmes·,effe~tiv.e;:Jfi~:Eff~¢~i.V~~q:~t~rf$ i~~tjiIV~~f.i() ~g¢.tL~tt~\ ;ij[RJl3Jil\Jillli'li~lilt~tflllllllfif4'~f~~-•-·~~t~l~~~1~t~~tt~:iiS:t1 ~ai?:i=~i!~~h~:~:~~ ~~:.r::n:t ~W;~~~~ ~;t=:~tt~t1; ·~~~ 0 ~tvt~rr~9ih9/8r0ke~~;;r:ne·ans·?n· if1divith.1a'i';Who is:i'.esp:C;)rtsible'fbr'~xercis1h~ th@;rigrts::c;;onfertect:on the.Brqkef:r:sµper~ vtsrrrs, the pertormanceJa'nd.activlties\ofthtfBrokefR'ersortnetc:rrfd'gener:a11y conttollir@·and oond,11¢tin~r.tt:ieiBt6KEir!s teal ~state\bU,$jne·ss'. the Managing Broker and. the stoker :o.f Retard may;: outare •riot requited 't\D+be; tfie;<sartr~ ihdtvJctuaL.Jtdlffeteat. tn:e Brok~f'bf'Recota m~y:cdel~at~rits 'iilana~_ementdlitiesm:va Mana91il~ srok~rv · · ~~~:r~~~~l:~i~ttZ~2~~~P.~~1~~';$.,· tf\ird·p~®·;µti1J~g"9 '.l?.y·tn.e E3.t().~~'ft.9"Rt9Yi9e';·pr~~·¢tW.'rna.!~t¢n~M~:9rr~R~l.r 1 ~tj~~~~~lri~ri~#~~~~~l':~~~;~~sJ~M°9.·t~-~~[~r~~~:~~i~~~-:t~~-~~ ~~~~f~3"11i~ ~:a~~:R.~dli~v:~~J~¢lr~~fu~iill!f~ 5 i¢'~,•. E:lffi)i'~i.~~' 9~~i~~h~~~: Pt ~~-~igfie~$-~ Ptjl51ic,Ehtify. $,i;l.JI?, ¢.otm~~ @1Jzifi9~P~.l'.ttJc flfnd.~, r'n!"IY· 9JM.Jngluqe-..i:;,9Je~tq.:-.P~riaJn fQr prnfit antj nQn p,ront maw ifPurchasekcldendom'' rn~an~ R~nni~. Maeis form Qfre.al:~state,.pgrdha$e. a:dct~nciurn. a$ th.e"J~arne be'.tt10dJ:.. fi~d. ,amen.#~<;i.: §'µppt~m~nt~~. qr~f;~tate.d:.by F!:!nn\$ Mae. frorntfrn.e fo tlrne.;sa cropy of· the Purchase Addendum is c:iffa¢\1~1:ttolhe. Rl:t9$.?l:t?.~.:$.uJd~: · ·· ~Porchase:Agreement~· rrreans a stat\dard real estatevpurchase agreement fbrm lorthe"area in' whicn a. Property is tbcatect · · · · · · · "Retail. sares Channer~ rne@$Jlle. t$!$its~ffes .tn·~_rjogrl!tuiz$.'q t>Y' Fa.hri'i~r&t~.e, t9· rn~n:~9¢"·ao~tdf~.P.9~~ 9f PtoR~rti~$ d.ifoctt , tlitdfr9·n Broker Cir· ifE:ffoRer>is·assodated witttan AMi::c ttiroU 'h Brokef.in ass.bdatian with ah AMP. Retail $~1~s·f;iaµ~~ a,W s~r~s ri{jtfo*rket~ffttfrdt19h ttf~ Ai!~r.1t~ti\l~ wi~pri~~i!i~tt s~l~§·'dti~-~ri~( ..... ·· . .. · . . . · . . . . .. .. . ~REO Sales. .• Guide~ means lhe 8.1'.;0 Sa.le$ ~u.i9e .m.!:!.9e . av~i.lapt.e . . ~o, S.r\'.>.ker .CJ.t iltfos:ilwww:efanriiemae:comisf/ns/hpreoibdfkeosalesadmdf {qr ~.l.l~~~~~Pr. qrrepl~c;~me!J~§it~); .?J,;s th,i:i :~§me IT!C!Y ~F!, mqtjifi'e;i;f; ~m~o:g~p:, $YPP.i.eme.p~e.~f. or (e§~atei:i l,ty f'<;InnJe. M.;;i~ ft<b.rnt.lrne t0. time. ~od 'any ~-~oif!c;m\'ll rE?l?ffe.9 gqiQ!:!P9e~pr T~qliir.t;)Jii~l:it~ prql{Jd~~ ·vi? v~r:b~r.. ~ie§fr9nl~. Qf V:/ri\te11lc,¢i:r~~PPJ1~$r.i{.)~. i5SAMs~ ,gte~ns·the: Fann le.. Mp.e nefy.t,Qr~ of Property l\19intenanG.eJ/~noor~_ In the atc>.~er's $ervlC~f ~f,ea thafare. Litilfted by Bro.keir to p.rov.ide ptopertyma'intenanceorrepalr $eJYi~l3'With-respecH9 the P~opertle.s. "SeiV.fc~s" rii'eans tasks. performe·ct ·or· to be performed by' Btoket under this A.9feement\~ inbludin~tthe pro.pert¥ manag_ement( listil'iQ, matketin~ and othetrelated.·seMces·.desctib'ect in the: RE.O Sales., Guide, ahdtne ·Vendot·Serv.ices. ~S.lgnatureJfage~i me90l3 th!? p~ge·iMtl.S, ~~e.cu{~tj]~y P~1Jl!'li~M13.e/<:1n9 E3.r9.ker ~glf)g}o~fe th~ir lht~riH() a.C,C.~R~· gflo ~:e,· 't.?9µJa.c:f J?rlhE:Je.ri;n.s ~11Ci. r;,o,~~ition~ 0,f ~h.ls;A9rnt?.me.r.it: foe1;Sigri9tt.1.re;P~ge.·m~Y ,qqnsi~~ph1;t\.\!fip1~ P<:!9.es if. e,isg" cttle.P QYJM p~r::fies ip qqµot,(3,rpaft$; ~:~u_bconttactots': means patties tnat contract:ditecll~'With Broket·ana·partfes,that contract With' Broker's sul:lcon,. tfa<:;tb'r.s·'to p:€ffotm SeNi&es rot which Broker is responsible unae'r this Agteement1 incliidiilg, out'iiot limit$d· t0, vehds'rs~ · · , ·· , · · !':Supptemenfai Documenti: m~an;§>J;l< qqc;rume,nLin<::it/9.~.d, in the;S!J.PP.lemi;;n.\~} P9czl'lmer1t\; f?,?9RC:19a· :iso9t11em~ntat:oa.E:·umetit~,pacRa9e';.rneans-the•¢911ec~ion·of.:$,ui:?ple,men.tat.:P.O.¢uniei1t~distribtitEl.d.:~y Eannie-.Ma~ to. B.rokei"iit cor(riecti:Oh :With t~is: A$re¢rrterit1 including, b;tif rtot Urnited'lo; tl'.\'E~HFai'li'iie Mae lh'sUran€:e Reiquiretnefl15" document~ the 1'Ho.ttsing:and Eeorit>mfo Recovery, AC:t.Bf2Q08 tD.bligp.Uons:"; docume:n~. and the- '-ilnftJrmaboti .Security ~~quir~rnen~s fof SmaU Busfnesses" documerifahd;_sdlelx ih the ca;se;of Brokers: erovtdin~ AUC.tiorHelated SerVic¢s;. ttte "Fal'ihieMae:Security Pto:cedures atfd Rulesof:Sehavior for: Auction Veridors"odcument al'l.d the "Aucli.dn SuppletTielit''; as the same: may be mt>difiet:t amended, supplemented, or .restated by· Fannie Maedrom time·to time. · · · · · -.24 C~mfi.dl!lntial · 3:13-cv-02781-L Document PagelD 31 328 Case 3:13-cv-02781-L Document1-1 25 Filed Filed07/17/13 01/28/14 Page Page2679ofof33114 PageID !tt1rJ~~i7t1S!~~r~~=ve::~~~-1l~~IZ:~~:Jm"~~~~~~; 1 "Y~~~or::~¥Wi.~~s· ·:rti~~g$~\~gi:9@.w,1~~~i,fi?~:~t~;<t~.1~9~i~'f1 p,y;.~~W.R¢r'W'V~np~t~r~.·.~gtffi~.9,tJgrf,Wltb.:nJt~:~li\S.tMm~fil11- <ts ·con Menfoil Case Document1-1 25 Filed Filed 07/17/13 01/28/14 Page Page2780ofof33114PagelD PageID Case 3:13-cv-02781-L 3:13-cv-02781-L Document 32 329 Case Document1-1 25 Filed Filed 07/17/13 01/28/14 Page Page28 81ofof33114PagelD PageID Case 3:13-cv-02781-L 3:13-cv-02781-L Document 33 330 1 .i~i!~iiii~;~~~lf~\;;~~ii~i~ii~ ·1:~ .Generatlns'urance. R~quire'm~nts i!dk~;i~Ifilf~~Sfiiif!!!!~fl~!~~t~~~ .~~:&a~~iw:~~:rrtti:~!~~J~i~.~~m~.!~~~~~tt1~~ll=l~1J1~; t!i.) 13uslness·,Aut0. Liatiflity -'-fn(MlfPrml!Y Qn.:iftte,d {g) Utnbreita/Excess. Uabilltv-' lnt~n#.t;mf:'lllY 9miftf3.cl .2, Supplementa1.·and (fontHHonaUnsurance. R~:guiremelits •• • • -·· ~ " • - ' ·- ·: • < Fito.fesskmal liability/Errors.and '€>missions "'"¢.ov$tlfig. lf9pilitY qlJ~to e,rroi~ qr 9.tni§~!9~s.:.ip;lfye p:erf9rm.ance: <;)f' Servfces ll..nd.er th~ Agreeroe..ht ~ith tlrnitl> ~f n9t 1$s~ th~fl ~i;O:QJl;.QP.'Q ·P;~r oqcurreni::e~ Case Document1-1 25 Filed Filed 07/17/13 01/28/14 Page Page2982ofof33114PagelD PageID Case 3:13-cv-02781-L 3:13-cv-02781-L Document 34 331 '.2-. rtf2RA".1n ¢1us.ive-Ttram:Compnsition. If: vendor" nas not 'Certified ·as; a HEHAdtic.lusive V.eni:l:6r; Jr i.s·r~qUitect to. rep-OtHnformation on·its utilization of minorities;. Womeni.and ihdiViduals wiffl oisa6ilitiekln'tM compdsition'of'VendofPerson rt el. ' · ·3, Frequ~ncY,;and Reportin~/Fotmat 8; ·Sti'pplier, Reglstraiibn; PtofiieK: Wtfiin 3:0 days/ofany chaoge':O.f·p'imer.~hlp, V.~ndqr wilt . . µpdate'. .its . prci.file to .teJi$Gl ·s.ucH owQ~tshfp: · ·httD'!lifahntema:e.f'tlctkfo le-ss. corn/favendof.lvencl:otdesktopilogir{ · tt ¢h~.oges ~'t '· teapi 6ompositi'6n Reportrn9:,god f.ormat: f:a.nnie M;;1r?; will ·s.P.e¢lfy :th~ reRqrfing ~~~a~;;~e:~:hl~~~~ma~tj~~i~~~@ft~~:filf;b~~:m~J;~~~e.;~e~,~g!a~~~ anri\1¢1; Q'r s~mi~ann.u~I P..a.,si~, qr·~s <!¢t~n:riinl39 [)y F~o.n:i~'M?e; V~nqqr ~gn:~es lo: submit.cits. te$rn cpmpos(tion report within fifte.en (1$) J),u$iness' d;:i.ys·of $Q~n .re.qu.est. ·· · · ·4. Addi~iol)~i aep·p-rtiog. In adgitipn {pjh1;rr.epqct)ng, r('3.gufrement~ §~tf.qrtfr .~§py~; Yend@r t11<;lY b~e t¢quited. fo t:epoi;l ~ep:ar~lely t!l)· F:annie !yla~.data O,.n tlje .Qwner.s~ip ~talps:qf ~uPP.liEf;rs 4tiJi?:ed by· VEittdot to provtde·ttle $:ervl¢e$lo Fannie Ma,e . ·Fa.nriie:M~e'will spe.¢if.y _t,he. rnP.O.ttfng;-.forrnat afro freqµe.ncy:pf:·sUQh aPaitl:o.n«i.I rePPrting ~~s:iu!re.men.\~. !f~e-qvel?teP; Ven~:9ry.;HJ no~!fy fi;innl,e Mae of th~' methPcl~ PY Whf90 \JE:n~qr J.$. cplJectfi)g. $:\JR~ a.(:l:qltiqn~l rePr;>rifng .~~t~: ff!i)f:ll S!J.l';)pll~Js emga;g:~d'b¥ Venctor to" Perform $~rv~9e~;t.Q;-..F~nnielMa.e. Case Document1-1 25 Filed Filed 07/17/13 01/28/14 Page Page30 83ofof33114PagelD PageID Case 3:13-cv-02781-L 3:13-cv-02781-L Document 35 332 Applic!lbil"ify•.'filodiijc9p~t~~~~·9Ql~~W1~$ WU! 1.1~.:aj.'ipti$q:sge'c)D¢#Jly ·t9··th~\''(°3'oi:.fnselin~· .fncerltiv:e e:<:rntracr· 'ptoj¢ct Prnre,qµb'*~~' Atr~ot~ri~i~tvenqatS-MVST~comptete·ttte d1.ie:diligence.qµestibnnaiti:r:as provided'btFahnle Mae. ge:qµ!r:~~".Pt~t.tl~.~;s A ·small bti'siii~ss cShQuld implement all of t_he: praetices.Jh:~t NI.ST -i:i~sc:ribes.· as: ~a.~~cilyte,iy 'n¢(;~ssafy~ and .as.-\'hi§hly rEfoommeodetit The.s.6 are ootlin¢q ln-se·¢tr~m· 2.;ar:id a,,pf the.: N!SI pQl)llGatioh. These and ~hy bth'e(Fcir"ihfe. MMtequir~~ practi~~S''a'(EFshown iQ. Tabi¢ { b~ElJbw. R~f~r¢nP'~'S are provided lo .NISTIR 762:t and.· 1s.0118c :z7oo2.. Any adQIHonat'. :petlihent ffjf9rM*iqf\Jet~ting to these. practicesHs pfoviaeia' irftli'e:nextsection. · Tal)f~ 1 1 lntqrm<?~i~fl ~~91.!l!W P&l.'i9Y 2 3 protection §2A: Use·:afirewa11 tor your lnterhe.t·oonnection ~2J2 Use softWare. fir.ewalls' on each;:compu~r$yst~m (~~ provided :oy the operating system; or· .a third~pa.:rt.y ~2i3 product) · ·· ·· Regularly. patch .operating, syst~rn$ ?nd; prc.>dtJ.Pttvlfy §2-A tools . . · ·· - · · 4 5. 6 7 8 9 p.rpyiQ~ ~ri.t}NJr1Js art~ anti~spY,'.ware 5 10.4..1 1·1;4.$ ~.12;6'.'1 sack1:1plh1PPrt~nt~uslri~~!?d.fl~allttfwrna.{ign §2~P ¢ontt.ol PhY~l<,i.ql ~cpg~~·tq: ·9pmP.~~~r~ ;:trl:i;I: oej.WQ,fk ~2(6 §1Q& ~~~:~ ~~.~iJ.r~ Vlf\i:~le.~§ a;q9,~$~ pc;>rnt$ :~h~ §2:~? §WtA~a qompcin,~nt~; §1'1 . A~e Pr6\4(le se.cµtit.Y ltaihihg fet:an empr<iyees ~2-~8 ~ft2.2 ;$peclfi~, adciitr~ryal traini.ng for efm~it w.e.P links\ po.p;;:up. · wJita.ows, r:ernova!Qi~- meQla, §~ -~d.. ~,gj ontirie/ · Bi.1slness; web browsiQg, ~~~.; ~~~· <.tP:. d-oWnlaading softWare, and socfal a;T, aao ¢f1Sineerin~:. 4 Case 3:13-cv-02781-L 3:13-cv-02781-L Document PagelD 36 333 Case Document1-1 25 Filed Filed 07/17/13 01/28/14 Page Page31of33 84 of 114 PageID to ·~eq4Jr¢:'indlVldw~1 ~~~"·~~®un'fs:.for.~gJ9h"em.15.l~yJ~e · (r:iq;:~,tl~Jfo).q ti\GPQ.1Jni$}: §1.12:1 .. ' '................. f~~~b~r·P.~~lh~t~fi~l!~a~~ tY "" ...,... ,.................. ihf9rr;n~tiqn ?ncf (esJri<if t.,, . . . §2U1'0 §i'l'.t~:~ P.'r'~.~~r.np10,ymef"it:.~¢r~.~·n10;9~ §~.~ §8~1.~ §~·cul'e·:as~E:Jt disp.osi\ll. §$;9 S.~-2'.e §'§: tJ .t{, 7,g;2 §~ -7{j.:3) ·t~2 f'l!ll ciisk~ncryp~ion E~man enccyption···rer·.sensftiVetiriforrnation· ~~f.ef' t(> ti'\~ N,1$T pup.lfq~fion {~,hgn ref~re11¢ei:; a~e· avatlapl~j {or q¢~i!s c;incl.. imp1e.ment11.ti<m ~~Ni:s~~ ..tf '.lity qf' ttii$ i.~ <::.()n~rfi(.{ic~~d in tn1; foHowtng s~¢tlq11, foJ!qw: the a!ivl~~ prov1,fed' ·in this {!gcµl:ii~f)t (¢•,g;, ?~setc.Hspos~J}: ,Xc(,(J_iiitm;:!1 ~l'.e~cripjive C,?ui(f~ric~ Tne·: intortn~~iori below is prcMg~q tq more ft.11(y:e.ld¢idate:spe.1Jil~g$·ortn~ ~f<;>terri~ntloned r~qµited pra¢tice5'. Wf\(3re no aaditibiil';ll.~~tail$are provided, reff;lrto Nl~Tl.R 7$21 fprfortneqp..!iaprise. tnfqti:ft*ioJi $ectuify Policy Am ltif¢frrj9tioosepµrity'poucy.·i~Jl;\e cd.tn~r5t~ne.of ~fl lnfi:)rro9'i~I) ~E!¢t.1dfy. p.roi;rrarn\ P.r.9vjC1i~!:J.\fle· pver~ll o~j¢~tiV~6;1 scope, ..~od jftipoifanqe·. ofsecuriJy a_s att,.en~.b.lin"S rne0n~nfarn ft;{f itjfqriri.at\qn ~h~tin9, Tnis,p"OllBY riiµst. D.e (l_ev$foJ~eq 1 ~epr9vedJW.~e-~f,9f: rt;i~1t~9.~to~nt1 ;a,,l;icl. p1JP,!f$~¢.q tiiIJd cornrn~o~c~t~~ . to an. emplC>.Yei:ls a1Jd re1esrl3.nl e,~terhC!I p·arti¢s> An ht.iportian~ coinpP~etW of P security ~waren.e$s .trainih9 pfogt~rn is ih'f6rfriihg ernpl~yee~ about yow ihforroa~oil .s~c4tify po!i¢y . and their res;ponsii:)ilities with respect to th~t. pglicy.. In. addition. to olltiiiliryg the organization'$ security progF.;l;Tl', ilie policy should clear!Y indicate senior· mana~einentis commitmentfo ihfottnation security,. ongoing risk assesstttenfand regular, periodic revie'N ofthe poliq itself. ·· Passwot<f Policy Jhedhformatfon: security poltCy-shol!lcl include Qr reference; a passw:orcl policy tnat.teqµires the ~-~ . . . . . f) · A mldimum passWoto . fen9.th.dfeighfcharacters· ~) The USE! of cornpleXcp~ssword~; utilitii:lgthree ontieJollbWIOg:'fbur 9~tegor\es. of¢har~eters: a) Upp.etcase letters P.) L<;>w~rC,flse letter$ c) Numbers q) )1p.e¢ial. syrnt.lo!s 9) Petiodfc cha~gfn~1 :o(passWords (90 days recommended, but no latii;'J.¢t'tnan 1.2.0 daY,s oetWeeitpaS:sWord chahges} · 4). ~et~loe(:! p~ssworq histqry .<r:nlriimt,Jm.of 1Il pa$sW.¢ircl~) opn¢'otwhich canbe're·~1;1sEld Sec:µilty Aw.~~e1:1es~ TralhhJg A s~G9f!W i_iwate~~ss tr~ining,· progr~@ (C\s r~quired by §2..8) $hPl.l.ld boftt: inforin a.n~ ip~t!Jiqt_: It ml!st. irifot:m users of. theii? t~~ppnsib.ilitie.s with re;~pe<:;t tq th~ informaijon ·s~ct1ri_ty ·p:Qlioy, ~lhd provjfl.~· in~ttl,iGtic>n •~bout hqw:th¢Y shoµld r~sp(;>ncl to event~ with pot~ntlal ~e9un,fy im,pli~ttc>!l.$ whilE!J ~rryi!Jg -qyt tl1eir emPIQ.Yrnent QU~e§.. NIST provid.e~ !>~ye,r~t~pJ¢.9QriesJliat S\J~h tf<~~ining mµsf inclu.d.e~ These are. li~ted' be.tow {all r:¢ferences Cire to ~l$T1~7{)21J: 5 Case 3:13-cv-02781-L 3:13-cv-02781-L Document PagelD 37 334 Case Document1-1 25 Filed Filed 07/17/13 01/28/14 Page Page3285ofof33114 PageID lf E~Qt~il' E~n;wh~n''th'e•.re&Q;.esflii:l$:iJ'.t~~n:v$rlne.o -~~f ,': {jty ~9i.ti)natey, ~1,.·;seosmve:into·rrnatt0n e.ffp.fY:pt~q:.BnPrt~:tr~mMW:~(gn; · ·····....,. · ·- · ·· ,. ,. ·- · ·· '(§a,;t) shC}tlJa):ie ., YN.~~t 1Jhk$_;fn"$itnall,:ih$talif\messc;i;~e$i so:da\::me.di~:; or• etb~r:mean'S·;~~e;2) •ii· ~-~PP.MP. VW9.~9W~'.(§:~.~) •· ~~;:~:~preca9tions.-.shoukfoe:t~keh'.With~~~a ID:s/1J~:m-edia·,(inc1udlng·a~·ab1iJ~~WJ Ao.toRun featoreh · ··· • ~~i1~:4ittir@ . §~n~i\!¥~·9#1f~¢iP.4$1n~$~'.t:§$x4.) .6 ·otherpo:s.sihilities·fotfmprovitt~fsecllrityfc>rlh1portant:onlihe'1 husit1ess:inc1ude; ./ .W~$-~·:dlff¢t$.h~l:)tgw.~~.r:Jµ,~f:f9r'th~§:¢ ~Qti\{iti~§. .. r: tnstan ia11"i':l . us:e a· Virtual roacll:ine which' carr be resefto a· known good .·stateJ-run·tn-e·•bt0wser. witnitl the-Virtual machiheff0rS:ensltiveactTVitie'S. v ti: Q,~~~·''.$~9\J.f¢i• -~rpyir~.er J~¢bn.qtp_gy (~$~enti~fly c:i. gp~i'rrlir?e9ife.rw¢l? t?ro-w~JhgJ, $rna0: vf!11;1~l i:rn;ti;:fl\11~ Web bfdWSih$fSecllfify (~3$), 11 Opw.oip~oln~:~offw.arE?: f!:pmth¢ lnt~me,t(§$~7') • S@ic:il Ei(.)~ineetih~ ($3~.1;p,) As~et'm~· "dsat ,, .-· """'·""··P~., ...., ... Pro.P.er· dfspo.sal of. iaformatiO"n and inf6rmation' ·ptacessii'l'g assets (computers.. 1arg¢ office co~lersi etc;:) is vital t6 protectin'g sensitive informatieit '8ow.e,ver, ''we ·do' Mt recommend attemptltr£j; ttf ptiJslc~ny;d_e;sttoynara orive$, as;_ describ~~ iitJhe NIS;T pliblic~tion. .lfyou::at~,aole to disfi.oserofhatd drives otyot1 le<::1se:your-computet$1 this m~:Ynotbe;an: optlon);yolfsh'oufd use a certified recycler: who can ·grind hard a:dves fo a~'. ffhe: powd~r. otnetvits~; us& iii se'<::ure"erase pro,g:ram to p~rtorm ·m1,1ltl.,,pass::wrttif\£'fO.f rand¢rn d~ta- a:&qss tt\e"entire ha:rci.·drive, t11er¢ are.free optlOtis available (such :as-OB~f:il}J~r F>Q:s.tnatcan ptevide· this_ifonctbriality; ontheJvfaCil'\tosh, ·ttfo qperatrng sysfem provid~d: jDisK UtllitY'' can be used' for the: same; pttrp.6se (!:loot from the 'installation, fuedia ta. petfornrthis' task)', · . .. · · .. All :other .r.e.commendati:Ons in §a~.9, "'e.g,.; shredding of paper docutne.nts $nd other olsp·osa:ble media·1 can be'followed w.ithoutreservatibfo ·· · · , Enc'ttptioii Prpte~tlhg ·~reo$1Uv~, lnfqrrna.tkm te.q~ite:~.-cot.ilr9Js whit~ ihe~ lnf~rma:t19.n \$ 'gtr~§f'(~;g~, st()r~i;I 9n. -~ fl<=!tddllv~; or 1.0.ot<ed· ih:ia:·flllr1~ ®biMt) anti iin·trans\t' (¢<g;., s$nt. vi~ e~m.afi;Jao~imiie; orp~stal C?artret~. · · · · Hatif Oisk1En:ccyptlon ii~i~lti~lilt~tf;fi!li~!lllii:~~ ·i;.,m~O E;n~ryp\!9ri .!!!!i~~~!l:~ftrin!lli!i~l~T!i!i~:~~~lt:~~$p~m~~~; Case 3:13-cv-02781-L 3:13-cv-02781-L Document 38 335 Case Document1-1 25 Filed Filed 07/17/13 01/28/14 Page Page3386ofof33114PagelD PageID 7 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Exhibit 4 Page 87 of 114 PageID 336 License Management Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page I of I Page 88 of 114 PageID 337 Colorado The omcial state Web Portal Division of Real Estate Colorado Division of Real Estate Online E-Services for Public Access and Licensee Services Employee for :D J LLC Trade Name COLORADO REALTY SOURCE Address 1225 LOGAN ST DENVER CO 80203 US Total Employees RI Back Last Name First Name BANDA DAVID DUN RUD THOMAS 9 License Number Status EA40019806 Active D FA100026622 Active Active Middle Name Suffix FOGEL DARREN MORRIS EA40025787 GIEFER JOHN ALAN FA100030968 Active KIRSCHNER DAVID M EA40042418 Active POWERS JOE p ER40031036 Active POWERS JOHN JOSEPH FA1313475 Active SHEAHAN ROSS FA100029031 Active ZAVERAL JULIE FA100032153 Active OROURKE I Privacy Statement I Disclaimer Federal Home Page 11 State Home Page 11 Department Home Page E-Mail the Division of Real Estate 1560 Broadway, Ste. 925 Technical Assistance: E-mail Information Technology Section Denver, CO 80202 (303) 894-2166 or (303) 894-2185 - Phone {303) 894-2683 - Fax Copyright 2006 PSI. ALL RIGHTS RESERVED. Version 1.0 Relay Colorado (TTY (English & Spanish), Voice, VCO, ASCII, STS Assistance Numbers) Copyright 2000-2012 PSI. ALL RIGHTS RESERVED.Version 1.4.37.645 http://eservices.psiexams.com/licensee/viewEmployee.do 8/30/2012 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Exhibit 5 Page 89 of 114 PageID 338 5533 Abilene St, Denver, CO 80239 - HomePath.com Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Home Pagel Page 90 of 114 PageID 339of 2 .com 5533 Abilene St, Denver, Colorado 80239 $159,900 UNDER CONTRACT 3 Beds, 2 Baths I 2,665 sq. ft. I Single-Family REO ID: D120SKG MLS ID: 1242183 Solid Montbello brick ranch with a great layout, two family rooms with enclosed patio, large basement. 2 bathrooms, attached 1 car garage, and large fenced back yard. Excellent opportunity in a great neighborhood. Homepath property eligible for financing. purchase for as little as 5% down. Subject to 15 day first look period, and investor 3 month 120% deed restriction. Property Features HomePath· HomePatlr Ir.Dr>.£U:g>? re:1cvatio11 r:::ortgur:i.· Contact Information Property Details Joe Powers Price: $159,900 Bedrooms: 3 Bathrooms: 2 Full Baths: 2 Phone: (720) 975-9705 Living Area Size: 2,665 Lot Size: 0.16 acres Email agent Style: Ranch Heating Type: Forced Air COLORADO REALTY SOURCES Year Built: 1970 Parking Spaces: 1 1225 LOGAN STREET Denver, CO 80203 Property Tax Roll Details Map School District: Denver 1 Junior High School: Rachel B. Noel Senior High School: Montbello County Tax Roll Details Lot Size: 6,969 Last Sale Date: 10/29/2012 Last Sale Price: $159,758 Taxable Value: $106.700 Total Sqft.: 2,665 Year Built: .,., Falcon Park .::..; 1970 © si¥leet 201~\Mi&soft Cor@ation """""""""" ·.c.O View larger map " 100 m : © 2013 Nokia " Rent Info Low Rent Median Rent $940/mo $1,295/mo http://www.homepath.com/listing?listingid=40345 l 53 112112014 5533 Abilene St, Denver, CO 80239 - HomePath.com Case 3:13-cv-02781-L Document 25 Filed 01/28/14 High Rent $1.800/rno Avg. $/Sqft/ $0.83 Page 2of2 Page 91 of 114 PageID 340 Avg. Sqft. 1.483 See more Rent estimates based on 38 comparable rental listings in a 1.0 mi radius Copyright 2009-2012 Ren!Range LLC http://www.homepath.com/listing?listingid=40345 l 53 1/21/2014 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Exhibit 6 Page 92 of 114 PageID 341 Broker Information Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page342 1 of l Page 93 of 114 PageID ? h~lp Portal My Listings Searches My Work Broker Information First: ROSS Last: SHEAHAN Direct Phone: 720-975-9708 Tools KAREN FRISONE Home Account Sign out Office----------------MB DENVER COLORADO REALTY 1225 LOGAN ST DENVER, co 80203 Mobile Phone: 720-425-1786 Designations: Email: ROSS@COLORADOREALTYSOURCE.COM [edit] Photo·-----·----------· URL: WWW.COLORADOREALTYSOURCE.COM The value of informution. The power of insight.~ 6455 S. Yosemite St., Suit.:- 500 Greenwood Village, CO 80111 P 303.SS0.9576 • F 303.850.9637 ·:;: 2006~2012 Metroli..;t, Inc. All rights reserved. Metrolist:'.'; and PrimeAccess~3:· are registered trademarks of Metrolist, Inc. Terms of Use I Privacy Policy http://newmls.metrolist.com/maintenance/broker.aspx?&bid=70033&rurl=%2fsearch%2fb;.. I Fair Housing 8/30/2012 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Exhibit 7 Page 94 of 114 PageID 343 7422Case S Quail Cir Apt 1615, Littleton, CO 80127 HomePath.com 3:13-cv-02781-L Document 25 -Filed 01/28/14 1 of 2 Page344 Page 95 of 114 PageID •'!'.I by Fannie Mae .com 7422 S Quail Cir Apt 1615, Littleton, Colorado 80127 $139,900 ACTIVE 2 Beds, 2 Baths 11,035 sq. ft. I Condo/Co-op REO ID: D120ZV7 MLS ID: 1228373 Spacious ground level 2 bedroom 2 bath condo in newer community with great arnentities.nice clean quiet complex .. This one won't last! Homepath property eligible for financing. purchase for as little as 3% down. How to make an offer Property Features HomeFath' Homerath' rr..or..g~ Ie!lav.atlo:l 1r.ong:ige Contact Information Property Details Ross Sheahan Price: $139,900 Phone: (720) 975-9708 Bedrooms: 2 Email agent Bathrooms: 2 COLORADO REALTY SOURCE Full Baths: 2 280 PLAZA DRIVE Living Area Size: 1,035 Highlands Ranch. CO 80126 Style: Ranch Map Heating Type: Forced Air HOA: Yes HOA Fees: $155 Year Built: 2001 Tenant Occupied: Yes Property Tax Roll Details School District: Jefferson R-1 Elementary School: Ute Meadows Junior High School: Deer Creek Senior High School: Chatfield Subdivision: Fallingwater Rent Info County Tax Roll Details http://www.homepath.com/listing?listingid=40115524 9/26/2013 7422Case S Quail Cir Apt 1615, Littleton, CO 80127 HomePath.com 3:13-cv-02781-L Document 25 -Filed 01/28/14 Last Sale Date: 12/14/2007 Last Sale Price: $93,959 Page345 2of2 Page 96 of 114 PageID Low Rent $950/mo Median Rent High Rent Taxable Value: $109,110 $1.095/mo $1,255/mo Total Sqft.: 1,035 Avg. Sqft. Avg. $/Sqft/ Year Built: 2001 1,100 $1.03 See more Rent estimates based on 47 comparable rental listings in a 1.0 mi radius Copyright 2009-2012 RentRange LLC http://www.homepath.com/listing?listingid=40115524 9/26/2013 10079 Silvercliff Ln, Littleton, CO 80125 - HomePath.com Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Home by Filnnie Mae Page 1 of 1 Page 97 of 114 PageID 346 .com 10079 Silvercliff Ln, Littleton, Colorado 80125 $260,100 JUST LISTED 4 Beds, 3 Baths j 3,734 sq. ft. I Single-Family REO ID: D1305NB MLS ID: 1196093 MOVE IN READY. STUNNING LAYOUT AND NATURAL LIGHT SPLIT LEVEL STYLE HOME WITH 4 BEDROOMS. 3 BATHROOMS. 2 CAR GARAGE, A PARTIALLY FINISHED BASEMENT, AND MUCH MORE! WON'T LAST. Homepath property eligible for financing. purchase for as little as 3% down. Subject to 15 day first look period. and investor 3 month 120% deed restriction. How to make an offer Property Features IS{FirstLcok- Homefuth' 11 days left ~';g;t~~;j;,"' Property Details Contact Information ROSS SHEAHAN Price: $260, 100 Bedrooms: 4 Bathrooms: 3 Full Baths: 3 Phone: (720) 975-9708 Basement: Yes Living Area Size: 3.734 Email agent Lot Size: 5227 sf Heating Type: Forced Air COLORADO REALTY SOURCE Roof: Composition Shingle Utilities: Gas 280 PLAZA DRIVE Parking: Garage - Attached Sewer Type: Public Highlands Ranch. CO 80126 Year Built: 1993 Parking Spaces: 2 Map Property Tax Roll Details N Property Tax: S2,465 School District: Douglas RE-1 Tax Year: 2011 Elementary School: Roxborough Prifintenned. Junior High School: Ranch View Senior High School: Thunderridge Subdivision: Executive Homes At Roxborough '.u. j,; ~ ro ~ "' 0.: i;,. County Tax Roll Details Lot Size: 5,619 Taxable Value: $191.406 Total Sqft.: 3,734 Year Built: 1993 http://www.homepath.com/listing?listingid=39215892 'O ~ ,a~ \ .. ~ "'t: sqo,~.et 100m ~!!{ 2013 Microsoft Corpo'ra!on i&l 2013 Nokia View larger map 611212013 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Exhibit 8 Page 98 of 114 PageID 347 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 10079 SILVERCLIFF Ln Littleton, CO 80125 County: Neighborhood: Douglas Roxborough Park MLS#: List Date: Sold Date: Under Contract Date: CDOM: Concession Amount: Status Conditions: Has HOA: INV Blackout Ends: Title Company: Financial Terms: Earnest$: Seller Type: Legal Desc: 1196093 06/07/13 10/22/13 09/05/13 384 $0 None Known No/$0 025593 Selling Broker ID: MODERN REAL ESTATE Selling Office: Sold Term: FHA Concessions: None Broker Closing Comments Buyer Broker Paid By: Total Beds: Total Baths: Full Baths: 3/4 Baths: Half Baths: 1/4 Baths: Rough-in: PSF Above Grade: PSF Total: PSF Finished: Upper Sqft: Main Sqft: Lower Sqft: Above Grade: Basement Sqft: Total Sqft: Finished Sqft: Other Finished SqFt: Date Measured: Measurement From: 4 No Appliances: Flooring: Interior Features: Laundry Availability: Fireplaces: Exclusions: Site Type: Status: Sold List Price: $246,800 Sold Price: $246,900 Accepting Offers: Tax ID: Taxes: $2,465 Cash, Conventional, FHA, VA, $2601, ASSURED TITLE AGENCY Bank/GSE LOT 18 BLK 2 EXECUTIVE HOMES AT ROXBOROUGH VILLAGE 3 0.127 AM/L Type: Detached Single Family Architecture: Year Built: 1993 Anticipate Yr Complete: Heat Fuel: Gas Heat Type: Forced Air Cooling: Other HVAC: HVAC Detail: Construction: Frame Exterior: Roofing: Composition Shingles Sold Information 3 Page 99 of 114 PageID 348 1,867 1,867 3,734 1,867 Bsmt Type: Subfloor: Bsmt Finished: % Fully Finished: 06/07 /2013 Bsmt Ceiling Height: County Records Style: 2 Story Builder Name: Model: Construct Details: $132.24 $66.12 $132.24 School District: Elementary: Jr High/Middle: Sr High: Douglas RE-1 Roxborough Pri/Int Ranch View Thunderridge Full Yes none Walk Score: 60~-I: Faces: Zoning: POU Lot Size: Acres: Incorporated: Primary Access: Site Features: Exterior Features: Views: Distance To: Bus Light Rail Other Water Sources: Sewer: Rights: Parking & Vei1icle Information Total Spaces: 2 Amps Available: ~ ~ Garage (Attached) 2 Well Type: Well Depth: Issued Permit #'s: Multiple HOA's: No HOA/Mgmt Name: Contact#: Website: HOA Type: Fee: $0 HOA Includes: Covenants: Partial Owner Type: Owner Type: Features: Dimensions Permitted Well Uses: Water Tap Fee: HOA/Mgmt Comoany 2 HOA/Mgmt Company 3 Available Week(s): Remarks: Public Remarks MOVE IN READY, STUNNING LAYOUT AND NATURAL LIGHT SPLIT LEVEL STYLE HOME WITH 4 BEDROOMS, 3 BATHROOMS, 2 CAR GARAGE, A PARTIALLY FINISHED BASEMENT, AND MUCH MORE! WON'T LAST. Homepath property eligible for financing, purchase for as little as 30/o down. Subject to 15 day first look period, and investor 3 month 120°/o deed restriction. Broker Remarks Highest and Best due 8/27 /13 @11AM MST***ALL offers must be submitted on www.homepath.com you must download occupancy cert and addendum from MLS doc box prior to submitting it on the site. You must also insert the below verbiage to the additional provisions section of Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 100 of 114 PageID 349 the state contract to buy /sell or the seller will not consider the offer: Must add the following language to the state contract under additional provisions." 1) Pursuant to Section 28 of the Real Estate Purchase Addendum, this document is subject to all terms and conditions set forth in the Real Estate Purchase Addendum. 2) Purchaser to pay $150@closing for rekey. 3)Sold strictly as is any pre closing repairs shall be added to the purchase price or escrowed by buyers lender 4)No Garage Remotes or Mail keys will be provided. Call Kelly for Homepath financing info 303 907 1289 or email kfogel@castlecooke.com Directions C 470 TO S WADSWORTH BLVD LEFT ON WATERTON RD RIGHT ON N RAMPART RANGE RD RIGHT ON VILLAGE CIRE W RIGHT ON TELLURIDE PL LEFT ON WESTSIDE CIR STRAIGHT ONTO SILVERCLIFF LN TO PROPERTY. Listing Ag ent/Offlce Name: The Powers Team Office Name: MB DENVER COLORADO REALTY Office Phone: 720-975-9700 Email: theteam@coloradorealtysource.com Phone: 720-975-9711 Mobile: Agent Fax: Office Fax: 720-975-9701 Co-Listing Agent/Office Name: Office Name: Office Phone: Email: Phone: Mobile: Buyers Agency: Transaction Broker: Variable Comm: Listing Contract: Additional Info: Possession: Submitted Prospect: Limited Service: Expiration Date: Showing Phone: 303-573-7469 Showing Email: Showing Notes: Broker-Only Report. Not intended for public display. 3.00 3.00 No Exclusive Right BUYER TO VERIFY ALL INFORMATION No No Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Exhibit 9 Page 101 of 114 PageID 350 Page102 2 ofof2 114 PagelD 43 351 Case 3:13-cv-02781-LDocument Document251-3Filed Filed 07/17/13 Page Case 3:13-cv-02781-L 01/28/14 PageID Ii~ FannieMae lnlerna1ion11l Pi11za II 14221 D11llas P;ukway, Suite 1000 Dallas, TX 752.54·2911) Karen Frisone K.O. Real Estate 9035 Wadsworth Parkway Suite 1000 Westminster, CO 80021 RE: Fannie Mae Master Listing Agreement between Karen Frisone and Fannie Mae dated May 1, 2011 Dear Karen Frisone: This letter constitutes notice that pursuant to Section 7 of the above referenced Fannie Mae Master Listing Agreement, Fannie Mae is terminating the Master Listing Agreement effective as of May l, 2011. This letter further serves as notice that on the effective date of temiination, June 6, 2013, Karen Frisone must cease all activities on affected Properties and, within five (5) days of termination, pursuant to Section 7C of the agreement, return all work in progress to Fannie Mae. Pursuant to Section 704 of the agreement, Property Listings in Offer Accepted status are not affected by the termination of the agreement and all Services relating to the Properties in Offer Accepted status shall be performed until completed in accordance with the terms and conditions of the agreement or until the Property Listings are terminated. Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 103 of 114 PageID 352 Exhibit 10 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 104 of 114 PageID 353 Karen Frisone From: Sent: To: Subject: HomePath.com Account Information <noreply@homepath.com> Tuesday, February 05, 2013 3:31 PM karenfrisone@korealestate.com Fannie Mae MLA Renewal HomePath~com URGENT UPDATE: Fannie Mae identified an error in the MLA submission process we undertook last month. BROKERS NEED TO PLEASE FOLLOW THE SAME PROCESS AGAIN and sign the new cover page and signature page in step 5 {below). We sincerely apologize for our error and any extra burden it may cause you. There is no change to the actual MLA other than details on the cover page and signature page. Dear Karen 0. Frisone, Fannie Mae has updated the Master Listing Agreement (MLA) used for its broker network. To facilitate efficient and timely execution of the new MLA, Fannie Mae has implemented a new electronic process utilizing Home Path.com. Please click here to access your existing HomePath account and follow the basic steps outlined below to complete the new MLA renewal process: 1. Once logged in to your HomePath 'Account' section, click on the 'Master Listing Agreement' Tab. 2. In 'Step 1' of the online process, you can 'Download' the Fannie Mae MLA (in PDF version) for your review. Once you have downloaded the MLA you may choose to logout of your account in order to spend the necessary time to review all the terms within. 3. Once you've read the MLA and are ready to agree to all the terms, you may log back in to your HomePath account (note account info above), click on the 'MLA' tab and click 'Continue' to proceed to 'Step 2' in the online process. 4. In 'Step 2' you will need to verify your primary contact information. 5. In 'Step 3' you will be required to download the Fannie Mae MLA signature pages, complete all the relevant fields, sign, scan, and 'Upload' the signature pages to complete the process. Executing the new MLA using HomePath.com must be completed before February 15, 2013. Questions? Please direct any questions regarding the MLA document to your business legal representative. For any technical issues with using the online system on HomePath.com for execution of the MLA only, contact 1866-218-4446. For all other questions, please contact vendor desk@fanniemae.com. 1 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Exhibit 11 Page 105 of 114 PageID 354 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 106 of 114 PageID 355 Karen Frisone From: Sent: To: Subject: Vendor Desk <vendor_desk@fanniemae.com> Tuesday, July 16, 2013 12:03 PM karenfrisone@korealestate.com Fannie Mae: Action Required - Counter Signature Information To view this email as a web page, go here. Thank you for completing the recent online MLA renewal process using HomePath.com. This message is to inform you that we have appended the signed Fannie Mae signature page to your MLA document for your records. Click HERE for the FM Counter Signature Job Aid For any issues relating to HomePath.com access or MLA document download, call 1-866-218-4446. Please contact Vendor Desk for all other issues. Help Prevent Fraud: If you are aware of or suspect inappropriate activity in connection with a Fannie Mae property,please immediately report it either by e-mail to Mortqaqefraud tips@fanniemae.com or to our Fraud Tips Hotline, 1-800-?FANNIE (1-800-732-6643). www.fanniemae.com I Privacy Policy This e-mail was sent by: Fannie Mae, 3900 w;sconsin Avenue l~W. VVashin(Jton. DC 20016 USA Please do not reply to this rnessa~Je, 1 as this is a "sEmd only" message. Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 107 of 114 PageID 356 Exhibit 12 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 108 of 114 PageID 357 FANNIE MAE MASTER LISTING AGREEMENT Cover Page This Fannie Mae Master Listing Agreement (the "Agreement") is entered into by and between Fannie Mae, a federally chartered corporation ("Fannie Mae" or "Seller"), and the party identified below as "Brokerage Firm" ("Brokerage Firm" or "Broker'). Capitalized terms that are used in this Agreement, but not defined contextually, will have the meanings ascribed to them in Section 25 (Definitions). Effective Date of Agreement: TRAX/VENDORID: TR137415X Brokerage Firm Information /{a(, " O. fr- /f;;f)IJ ~ Name of Entity: K.O. Realty, Inc dba K.O. Real Estate Name of Individual signing on behalf of Entity: . Title: Address: . f Brokerage Firm is a (Check one): KAREN O. .a» ¥ Managing Broker - Owner FRIQ"9~e Pro~rietorship 9035 Wadsworth Pky STE 1000 Westminster CO 80021 Fax: 422-3888 303-422-4544 Email: karenfrisone@korealestate.com Telephone:(303) 12]'corporat1on D Limited Liability Company D General Partnership D Limited Partnership D Other (Describe"------------~ Brokerage Firm should receive legal notices under this Agreement (check one): State in which Brokerage Firm's Business Entity was formed: CO [Z]Yes 0No Brokerage Firm's Federal Tax ID Number. 84-2465317 Assigned Point of Contact Information (ONLY if dlf-ferent from Office Managing Broker's Information (ONLY If different from individual signing on behalf of Broker-age Finn) Individual signing on behalf of Brokerage Firm) Name: Name: Title: Tille: Address: Address"· Telephone: Telephone: Fax: Fax: Email: Email: Assigned Contact should receive legal notices under this Office Managing Broker should receive legal notices under this Agreement (check one): Oves 0No Agreement (check one): 0Yes 0No Broker of Record Information (ONLY If different from Fannie Mae's Point of Contact: individual signing on behalf of Brokerage Firm) Vendor Desk Name: Name: Title: Title: Address: Address: 13150 Worldgate Drive 5H-6W/01 (OB2) Herndon, VA 20170 Email: Aareemenl Notificatioos@fanoiemae.com Telephone: Fax: Email: Broker of Record should receive legal notices under this Agreement (check one): Dves 0No [SIGNATURE PAGES FOLLOW] 2 cun11demial - Feb .5, 2013 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 109 of 114 PageID 358 FANNIE MAE MASTER LISTING AGREEMENT Signature Page (1 of 2) By the signatures of their duly authorized representatives below, both parties acknowledge the value and sufficiency of the consideration for entering into this Agreement and agree to be bound by its terms. BROKERAGE FIRM: K.O. Realty, Inc dba K.O. Real Estate ~ Signatureby: ·" Name of Authorized Signatory:_K_a_re_n_O_F_ris_o_n_e_ _ _ _ __ Title: Managing Broker - Owner Date: 02/06/2013 3 CunJidcntinl - Feb 5, 2013 Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 110 of 114 PageID 359 FANNIE MAE MASTER LISTING AGREEMENT Signature Page (2 of 2) By the signatures of their duly authorized representatives below, both parties acknowledge the value and sufficiency of the consideration for entering into this Agreement and agree to be bound by its terms. FANNIE MAE 3900 Wisconsin Avenue, N.W. Washington, DC 20016-2899 Signature by: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ Name of Authorized Signatory: _ _ _ _ _ _ _ _ _ _ __ Title _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ Date:.~-------------------~ Vendor ID: 4 Cu11fiuc11thtl - Fc;b 5, ZOJJ Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 111 of 114 PageID 360 FANNIE MAE MASTER llSTING AGREEMENT Sl9m1:turo Paga (2 or 2) By th<t ~gn.alures oif th<tir duly .aullioriled representat.Mls befow. oom parties ackn-ovA~dge- the va&u<t and s.ufficleney of the co-ns.idoratiOn for entering in'o this Agreement and a.gre<!i to be bound by its termi>. FANNIE MAE 3900 WisC()nsln AVM!J@, N.W. WaShEngt<:m. DC 20016-2399 Slgn:iMe by~ _ __.,....~....,............- - - - - - - - - - Name of .A!iA~GiSigrn.:i Tilfc: Vie-cPr $' n 0 Date: July 11, 2013 Vendor ID: TR137415X Case 3:13-cv-02781-L Document 25 Filed 01/28/14 Page 112 of 114 PageID 361 Exhibit 13 Fannie Mae exec fired amid kickback scandal Case 3:13-cv-02781-L Document 25- latimes.com Filed 01/28/14 Page 362 1 of2 Page 113 of 114 PageID latimes.com/business/la-fi-fannie-mae-fired-20130614,0, 1501562.story latimes.com Fannie Mae exec fired amid kickback scandal James Tiegen, who oversaw Irvine and other regional offices, was not suspected of criminal behavior, according to two people familiar with his departure. By E. Scott Reckard, Los Angeles Times 6:18 PM PDT, June 13, 2013 Fannie Mae has fired the executive who headed its Irvine office amid a federal investigation into alleged kickbacks from real estate brokers. advertisement One former employee of the home-finance giant has been indicted on charges of soliciting illegal payments from a broker, and another former worker has alleged that such conduct was common at the office. Federal investigators are trying to determine whether the alleged corruption extended to other employees, according to two people with knowledge of the probe. James Tiegen, a vice president who oversaw Irvine and other regional offices where foreclosed properties are sold, was not suspected of criminal behavior, according to two people familiar with his departure. The people were not authorized to comment publicly and spoke on condition of anonymity; one said Tiegen was fired for "performance issues." The Times attempted to contact Tiegen, who lives in Coto de Caza, by phone and electronic messages starting last week but could not reach him. His phone line at the Irvine office was disconnected, and employees there said they had no forwarding address for him. Fannie Mae officials said they aren't allowed to comment on personnel and legal matters. But the taxpayer-owned company, which was bailed out during the financial crisis, said in a statement that it does not tolerate wrongdoing, and has "controls and procedures in place in order to combat fraud." "When we determine that our controls can be strengthened further, we implement changes," the statement said. "For example, we have changed our property assignment process so that our sales associates will not make assignments to brokers, reducing the potential for conflicts of interest." The procedural overhaul is intended to curtail the likelihood of kickback demands by having a Fannie Mae squad in Dallas assign listings of foreclosed properties to the brokers, who earn commissions by selling them. The assignments previously had been handled by foreclosure specialists in the regional offices, including more than 50 who worked in the high-rise near John Wayne Airport where Tiegen had overseen operations. The specialists will continue managing foreclosed properties and approving sales but will no longer assign listings. One former specialist, Armando Granillo of Huntington Beach, was arrested March 5 in an early- http://www.latimes.com/business/la-fi-fannie-mae-fired-20130614,0,2827425,print.story 9/25/2013 Fannie Mae exec fired amid kickback scandal Case 3:13-cv-02781-L Document 25- latimes.com Filed 01/28/14 Page 363 2of2 Page 114 of 114 PageID morning sting near MacArthur Park in Los Angeles. Court documents said he was clutching $11,200 in cash as he stood in a Starbucks parking lot - money he allegedly had demanded in return for providing foreclosure listings to a broker, who alerted federal authorities. Granillo has pleaded not guilty and is free on bail pending trial, scheduled for August. An affidavit filed in federal court said Granillo had told the broker that kicking back a slice of commissions on foreclosed properties was "a natural part of business" at Fannie Mae. Another former foreclosure specialist in Irvine, Cecelia Carter, also described the kickbacks as widespread. Carter alleged in a lawsuit last month that she was fired for trying to expose the involvement of several employees, including Granillo, in such schemes. One of her attorneys, Peter Whelan of Washington, said Fannie Mae had not yet replied to the suit. The investigation continues, headed by the U.S. attorney in Los Angeles, working with agents from the inspector general of the Federal Housing Finance Agency, according to two sources who requested anonymity because they were not authorized to speak publicly about the investigation. The accusations, reported two weeks ago by The Times, touched off a flurry of concerned memos to the staff from Fannie Mae officials, including Chief Executive Timothy J. Mayopoulos and Brandon Lawler, director of foreclosure sales in Dallas, according to Fannie Mae employees and lawyers familiar with the case. One memo obtained by The Times, from Fannie Mae Chief Compliance Officer Nancy Jardini, warned employees that the company "defines fraud as an intentional act or omission that affects, or could affect, Fannie Mae, and that is done for the purpose of securing any improper gain or benefit for Fannie Mae or anyone else." Carter said Fannie Mae officials altered findings to make themselves look better in reports that ultimately were passed up to Congress. She said she began alerting Tiegen to kickbacks as far back as 2009, and that she identified Granillo as involved in 2011. An internal Fannie Mae investigation said it could find no evidence to support her allegations. scott.reckard((iJJat imes. com Copyright© 2013, Los Angeles Times http://www.latimes.com/business/la-fi-fannie-mae-fired-20130614,0,2827425,print.story 9/25/2013