MSM Malaysia Holdings Berhad
Transcription
MSM Malaysia Holdings Berhad
MSM MALAYSIA HOLDINGS BERHAD ANNUAL REPORT 2011 LAPORAN TAHUNAN MSM MALAYSIA HOLDINGS BERHAD (935722-K) www.msmholdings.com b g eg in i n n u ka Selera s 16th Floor, Wisma Jerneh 38, Jalan Sultan Ismail 50250 Kuala Lumpur Malaysia Tel No.: +603 2141 3880 Fax No.: +603 2141 3601 E-mail: info@msmholdings.com.my ANNUAL REPORT 2011 LAPORAN TAHUNAN MSM MALAYSIA HOLDINGS BERHAD (935722-K) Sweet m Pe b 20... 11 MSM Malaysia Holdings Berhad (MSM) was incorporated on 10 March 2011 MSM Malaysia Holdings Berhad (MSM) telah diperbadankan pada 10 Mac 2011 On 2 June 2011, MSM launched its prospectus in its bid to be listed on the Main Market of Bursa Malaysia Securities Berhad (Bursa Malaysia). This was witnessed by Deputy Prime Minister, Y.A.B. Tan Sri Dato’ Hj Muhyiddin Hj Mohd Yassin Pada 2 Jun 2011, MSM melancarkan prospektusnya sejajar dengan usaha untuk disenaraikan ke Pasaran Utama Bursa Malaysia Securities Berhad (Bursa Malaysia). Acara ini disaksikan oleh Timbalan Perdana Menteri, Y.A.B. Tan Sri Dato’ Hj Muhyiddin Hj Mohd Yassin MSM successfully debuted on Bursa Malaysia’s Main Market on 28 June 2011 MSM berjaya disenaraikan dalam Pasaran Utama Bursa Malaysia pada 28 Jun 2011 SUGAR TYPES JENIS-JENIS GULA Brown sugar Gula perang Coarse granulated sugar Soft brown sugar Gula pasir kasar Gula perang lembut Icing sugar Gula aising Cube sugar Gula kiub Fine granulated sugar Gula pasir halus Caster sugar Gula kastor MSM Malaysia Holdings Berhad (MSM), incorporated on 10 March 2011, possesses a sugar heritage that dates back to the formation of Malayan Sugar Manufacturing Company Limited (MSM Co.) – a joint venture between Kuok Brothers Sdn Bhd, Mitsui & Co. and Nissin Sugar Manufacturing Company that was established to reduce Malaysia’s dependence on imported refined sugar. On 26 May 1971, another private limited company Kilang Gula Felda Perlis Sendirian Berhad (KGFP) was incorporated as part of the Perlis Sugar Project, to diversify and develop Malaysia’s agro-based industries. Until 2010, PPB Group Berhad (PPB) had a 100 percent interest in MSM Co. and a 50 percent interest in KGFP, and also owned 5,698 hectares of sugar cane plantation land in Chuping, Perlis. In January 2010, Felda Global Ventures Holdings Berhad (Felda Global) acquired PPB’s entire sugar business in Malaysia and a 20 percent stake in Tradewinds (M) Berhad for a total consideration of RM1.5 billion. The acquisition transformed Felda Global into a dominant sugar player in the country and led to the listing of MSM on Bursa Malaysia Securities Berhad’s (Bursa Malaysia) Main Market in June 2011 – presenting the public with a chance to participate exclusively in Malaysia’s sugar business for the first time ever. Today, MSM is one of the top 60 companies on Bursa Malaysia with a market capitalisation of RM2.4 billion. A Sweet Heritage Warisan Manis Warisan MSM Malaysia Holdings Berhad (MSM) yang diperbadankan pada 10 Mac 2011, bermula dari penubuhan Malayan Sugar Manufacturing Company Limited (MSM Co.) iaitu usaha niaga di antara Kuok Brothers Sdn Bhd, Mitsui & Co. dan Nissin Sugar Manufacturing Company yang ditubuhkan bagi membantu mengurangkan kebergantungan Malaysia kepada gula halus yang diimport. Pada 26 Mei 1971, sebuah lagi syarikat sendirian berhad iaitu Kilang Gula Felda Perlis Sendirian Berhad (KGFP) telah diperbadankan sebagai sebahagian daripada Projek Gula Perlis yang bermatlamat mempelbagai dan membangunkan industri asas tani di Malaysia. Sehingga 2010, PPB Group Berhad (PPB) memiliki 100 peratus kepentingan dalam MSM Co. dan 50 peratus dalam KGFP, selain menjadi pemilik ladang tebu seluas 5,698 hektar di Chuping, Perlis. Pada Januari 2010, Felda Global Ventures Holdings Berhad (Felda Global) telah mengambil alih keseluruhan perniagaan gula PPB di Malaysia dan saham sebanyak 20 peratus dalam Tradewinds (M) Berhad untuk jumlah pertimbangan keseluruhan sebanyak RM1.5 bilion. Pengambilalihan tersebut telah menjadikan Felda Global sebagai pemain dominan dalam pasaran gula negara yang membawa kepada penyenaraian MSM dalam Pasaran Utama Bursa Malaysia Securities Berhad (Bursa Malaysia) pada Jun 2011, yang mana memberi peluang kepada orang awam untuk mengambil bahagian secara eksklusif dalam perniagaan gula Malaysia buat julung kalinya. Pada hari ini, MSM merupakan salah satu daripada 60 syarikat utama dalam Bursa Malaysia yang memiliki permodalan pasaran sebanyak RM2.4 bilion. Contents Isi Kandungan Milestones Titik-titik Pencapaian THE CORPORATION SYARIKAT THE PERFORMANCE PENCAPAIAN 1 Vision and Mission Visi dan Misi 26 Corporate Information Maklumat Korporat 76 Financial Statement Penyata Kewangan 2 Corporate Profile Profil Korporat 27 Corporate Structure Struktur Korporat 218 Analysis of Shareholding Analisis Pegangan Saham 28 Board of Directors Lembaga Pengarah 224 Summary of Properties Senarai Hartanah 30 Profile of Directors Profil Pengarah 232 38 Profile of Senior Management Profil Ahli Pengurusan Kanan Notice of Annual General Meeting Notis Mesyuarat Agung Tahunan 240 Statement Accompanying Notice of Annual General Meeting Penyata Mengiringi Notis Mesyuarat Agung Tahunan THE BUSINESS PERNIAGAAN 6 Business Overview Tinjauan Perniagaan 8 4-Year Financial Highlights Sorotan Kewangan 4 Tahun 10 Chairman’s Statement Penyata Pengerusi 16 CEO’s Review Ulasan Ketua Pegawai Eksekutif 42 Awards & Recognitions Anugerah & Pengiktirafan THE REPORTS LAPORAN-LAPORAN 46 Statement on Corporate Governance Penyata Urus Tadbir Korporat 58 Statement of Internal Control Penyata Kawalan Dalaman 61 Report of The Audit Committee Laporan Jawatankuasa Audit 67 Additional Disclosure Pendedahan Tambahan 69 Corporate Social Responsibility Tanggungjawab Sosial Korporat Proxy Form Borang Proksi 19 ... 64 MSM Co.’s facility commences operations in Prai, Penang Fasiliti MSM Co. memulakan operasi di Prai, Pulau Pinang 73 KGFP’s facility commences milling and refinery operations in Chuping, Perlis Fasiliti KGFP memulakan operasi pengilangan dan penapisan di Chuping, Perlis 76 MSM Co.’s facility embarks on automation of production processes Fasiliti MSM Co. memulakan automasi proses pengeluaran 80 KGFP’s facility commences imported raw sugar refining operations Fasiliti KGFP memulakan operasi penapisan gula mentah yang diimport 90 KGFP’s facility increases refining capacity to 41,000 tonnes per year Fasiliti KGFP meningkatkan kapasiti penapisan kepada 41,000 tan metrik setahun 92 MSM Co.’s warehouse at Sungai Buloh commences operations with rail connection from MSM Co.’s facility in Prai Gudang MSM Co. di Sungai Buloh memulakan operasi dengan hubungan rel dari fasiliti MSM Co. di Prai MILESTONES 1964-2011 20... Titik-titik Pencapaian 02 MSM Co.’s warehouse at Johor Bahru commences operations with rail connection from MSM Co.’s facility in Prai Gudang MSM Co. di Johor Bahru memulakan operasi dengan hubungan rel dari fasiliti MSM Co. di Prai 07 MSM Co.’s facility increases refining capacity to 800,000 tonnes per year Fasiliti MSM Co. meningkatkan kapasiti penapisan kepada 800,000 tan metrik setahun 10 Refining capacities increased to 960,000 tonnes per year at MSM Co.’s facility and to 150,000 tonnes per year at KGFP’s facility. The Felda Group acquired PPB Group’s interests in MSM Co. and KGFP Kapasiti penapisan ditingkatkan kepada 960,000 tan metrik setahun di fasiliti MSM Co. dan kepada 150,000 tan metrik setahun di fasiliti KGFP. Pemerolehan kepentingan Kumpulan PPB dalam MSM Co. dan KGFP oleh Kumpulan FELDA Our Vision Visi Kami To be at the forefront of Southeast Asia’s sugar manufacturing industry Untuk menjadi peneraju industri pembuatan gula di Asia Tenggara Our Mission Misi Kami ■ To excel as a highly competitive and environment friendly sugar manufacturer with exceptional quality recognition. Untuk membangun dengan cemerlang sebagai sebuah syarikat pembuatan gula yang berdaya saing dan mesra alam selain menghasilkan produk yang diiktiraf berkualiti tinggi. ■ To be a prominent corporation in the sugar business by providing products and services of superior value so as to sustain consistent long-term growth in volume and profitability. Untuk menjadi syarikat terkemuka dalam perniagaan gula dengan menyediakan produk-produk dan perkhidmatan bernilai tinggi untuk mengekalkan kemapanan pertumbuhan jangka panjang yang konsisten dalam jumlah dan keuntungan. ■ To achieve consistent and balanced commercial success by: – satisfying our customer’s needs – providing superior performance to our shareholders – making available rewarding careers to our people – having mutually beneficial relationships with our core business associates, and – participating and contributing effectively towards nation building and the welfare and advancement of the society in which we operate. Untuk mencapai kejayaan komersil yang konsisten dan seimbang dengan: – memenuhi keperluan pelanggan kami – memberikan prestasi terbaik untuk para pemegang saham – mewujudkan peluang kerjaya yang memberi kepuasan kepada kakitangan – membina hubungan yang saling memberi manfaat dengan rakan-rakan niaga utama, dan – mengambil bahagian dan menyumbang secara berkesan kepada pembangunan negara dan kebajikan serta kemajuan masyarakat di mana kami beroperasi. 1 MSM Malaysia Holdings Berhad (MSM) is the leading sugar producer in Malaysia, involved primarily in the production, marketing and sale of refined sugar products, with an annual production capacity of over 1.1 million tonnes of refined sugar. In 2011, we produced a total of approximately 958,377 tonnes of refined sugar products, accounting for approximately 57 percent of total sugar production in Malaysia. We conduct our sugar business primarily through MSM and its two operating subsidiaries, MSM Co. and KGFP. MSM is part of the Felda Global Group – the group of companies under Felda Global Ventures Holdings Berhad, one of the largest agro-based businesses in Malaysia. As the commercial arm of Federal Land Development Authority (FELDA), Felda Global Group has investments in over 80 subsididiaries, associated companies and joint ventures engaged in diverse activities including multi-crop plantations, oils and fats, oleo chemicals, manufacturing, logistics and services. MSM Malaysia Holdings Berhad (MSM) adalah pengeluar gula utama di Malaysia yang menjalankan kegiatan pengeluaran, pemasaran dan penjualan produk-produk gula bertapis, dengan kapasiti pengeluaran tahunan melebihi 1.1 juta tan metrik gula bertapis. Pada 2011, kami menghasilkan lebih kurang 958,377 tan metrik produk-produk gula bertapis, yang menyumbang kira-kira 57 peratus daripada jumlah keseluruhan pengeluaran gula di Malaysia. Kami menjalankan perniagaan menerusi MSM dan dua anak syarikatnya iaitu MSM Co. dan KGFP. MSM adalah sebahagian daripada Kumpulan Felda Global – kumpulan syarikat-syarikat di bawah Felda Global Ventures Holdings Berhad, yang merupakan salah satu perniagaan asas tani terbesar di Malaysia. Sebagai jentera komersil Lembaga Kemajuan Tanah Persekutuan (FELDA), Kumpulan Felda Global mempunyai pelaburan dalam lebih 80 anak syarikat, syarikat bersekutu dan syarikat usaha sama yang terlibat dalam pelbagai kegiatan termasuk perladangan tanaman pelbagai, minyak dan lelemak, oleokimia, pengilangan, logistik dan perkhidmatan. 2 CORPORATE PROFILE Profil Korporat We offer a variety of products and sell to a wide range of customers in Malaysia and in other countries directly and indirectly through traders, wholesalers and distributors. Our customers include major companies in the beverage and confectionery industries, hotels, restaurants, food outlets and household consumers. Our products range from white refined sugar of various grain sizes to soft brown sugar. These are marketed and sold in a variety of packaging options under two brands – “Gula Prai” and “Gula Perlis”. We also sell molasses, a by-product of the refining process, to distilleries and producers of ethanol, animal feed and yeast, among other products. We are Kami adalah Kami menawarkan pelbagai jenis produk dan menjualnya kepada rangkaian pelanggan yang luas di Malaysia serta negara-negara lain secara langsung dan tidak langsung menerusi pedagang, pemborong dan pengedar. Pelanggan kami termasuklah syarikat-syarikat besar dalam industri minuman dan konfeksionari, hotel, restoran, cawangancawangan kedai makan serta pengguna isi rumah. Produk kami terdiri daripada gula putih bertapis dengan butiran pelbagai saiz hinggalah kepada gula perang. Ia dipasarkan dan dijual dalam pelbagai bentuk bungkusan di bawah jenama “Gula Prai” dan “Gula Perlis”. Kami juga menjual molases yakni produk sampingan yang terhasil daripada proses penapisan, selain hasil sulingan dan produkproduk etanol, makanan haiwan dan yis, antara lainnya. We own and operate two sugar refineries, as well as the only sugar cane plantation and sugar cane milling facility in Malaysia. KGFP plants sugar cane in Chuping, Perlis, on a 4,454 hectares plantation that it owns, as well as on 1,244 hectares of adjacent leased land. KGFP also operates a sugar refinery in Chuping, Perlis. MSM Co. operates a sugar refinery located in Seberang Prai, Penang. Each refining facility has packaging, storage and distribution capabilities on site. MSM Co. also operates a packaging and distribution warehouse in Sungai Buloh, Selangor, and another distribution warehouse in Johor Bahru, Johor. Both of these facilities are connected to the refinery in Prai by rail. Pure Sugar Gula Tulen Kami memiliki dan mengusahakan dua buah kilang penapis gula, serta satu-satunya ladang tebu dan kilang pemprosesan tebu di Malaysia. KGFP mengusahakan penanaman tebu di Chuping, Perlis, di atas tanah ladang miliknya seluas 4,454 hektar, serta di atas tanah pajakan bersebelahannya seluas 1,244 hektar. KGFP juga mengusahakan sebuah kilang pemprosesan gula di Chuping, Perlis, manakala MSM Co. mengusahakan sebuah kilang pemprosesan gula di Seberang Prai, Pulau Pinang. Setiap kilang tersebut memiliki kemudahan pembungkusan, penyimpanan dan pengedaran. MSM Co. turut mengusahakan sebuah gudang pembungkusan dan pengedaran di Sungai Buloh, Selangor, serta sebuah lagi gudang pengedaran di Johor Bahru, Johor. Kedua-dua gudang ini dihubungkan dengan kilang penapis di Prai melalui rel. 3 In 2011, we produced approximately 958,377 tonnes of refined sugar products, accounting for approximately 57 percent of total sugar production in Malaysia. Pada 2011, kami telah berjaya menghasilkan lebih kurang 958,377 tan metrik produk gula bertapis, yang mana menyumbang 57 peratus daripada jumlah keseluruhan hasil pengeluaran gula di Malaysia. Leading the trail of sweet success Menerajui kemanisan kejayaan BUSINESS OVERVIEW TINJAUAN perniagaan SUGAR CANE PLANTATION LADANG TEBU SUGAR CANE MILL IMPORTS OF RAW SUGAR KILANG TEBU IMPORT GULA KASAR SUGAR REFINING INDUSTRY INDUSTRI PENAPISAN GULA DOMESTIC MARKET PASARAN DOMESTIK INDUSTRIAL CONSUMERS PENGGUNA INDUSTRI Pharmaceutical Industry Industri Farmaseutikal RETAILERS AND DISTRIBUTORS PERUNCIT DAN PENGEDAR EXPORT MARKETS PASARAN EKSPORT Processed Foods Manufacturers (i.e. soft drink, baked goods, sugar confectioneries etc.) Pengilang Makanan Proses (seperti minuman ringan; roti, kek dan pastri; konfeksionari dsb) HOUSEHOLDS ISI RUMAH n MSM Malaysia Holdings Berhad’s core activities Aktiviti utama MSM Malaysia Holdings Berhad 6 M S M M A L A Y S I A H O L D I N G S B E R H A D MSM’S Sales Revenue (RM Mil) MSM’S Sales Volume (Tonnes) PEROLEHAN JUALAN MSM (RM Juta) VOLUM JUALAN MSM (Tan Metrik) 1,882 1,882 1,824 1,882 346 67 17 2011 153,964 251 17 77 792,793 2010 17 2011■Tempatan 2010 ■ Domestic Domestik ■■Domestic Local Export Domestik Eksport Local Export Eksport Tempatan ■ Export Eksport ■ Molasses ■ ExportMolases Eksport ■ Molasses Molases ■ Domestic Domestik ■ Local Export Eksport Tempatan ■ Export Eksport ■ Molasses Molases 153,964 32,13527,214 27,214 25117 77 2010 2011 67 792,793 781,818 251 346 77 17 792,793 781,818 1,824 346 67 781,818 1,824 2011 17 118,785 153,964 33,336 32,135 118,785 33,336 33,914 2011 27,214 33,914 118,785 33,336 2010 32,135 2010 33,914 2011■Tempatan ■ Domestic Domestik ■■Domestic Local Export Domestik Eksport Local Export Eksport Tempatan 2010 ■ Export Eksport ■ Molasses ■ ExportMolases Eksport ■ Molasses Molases ■ Domestic Domestik ■ Local Export Eksport Tempatan ■ Export Eksport ■ Molasses Molases GLOBAL PRODUCTION OF RAW SUGAR (Million Tonnes) GLOBAL COnSUMPTION OF REFINED SUGAR (Million Tonnes) PENGHASILAN GULA KASAR GLOBAL (Juta Tan Metrik) PENGGUNAAN GULA Bertapis GLOBAL (Juta Tan Metrik) MSM’S SHARE PERFORMANCE BAKI PENGELUARAN & PENGGUNAAN GLOBAL (Juta Tan Metrik) PRESTASI SAHAM MSM 1,4001,450 1,350 1,3501,400 1,300 1,3001,350 1,250 1,2501,300 1,200 1,2001,250 ■ MSM ■ KLCI 1,200 12 11 11 10 0.00 10 12 1.00 09 -10.1 0.00 08 0.00 -10.1 2.00 09 11 1.00 3.00 08 1.00 4.00 08 10 2.00 5.00 06/07 09 2.00 06/07 -10.1 3.00 11/12E -1.7 -2.8 11/12 1,4501,500 1,400 3.00 1.4 10/11 11/12E -1.7 11/12 1,5001,550 1,450 1.4 09/10 10/11 -1.7 10/11 06/07 07/08 1.3 09/10 05/06 06/07 -2.8 08/09 04/05 05/06 1.4 10/11 1,5501,600 1,500 4.00 6.00 12 1,6001,650 1,550 5.00 7.8 1.4 1.3 07/08 03/04 04/05 0.8 1,650KLCI 1,600 Price Based on daily closing price 6.00 Harga Berdasarkan harga penutup harian 4.00 1.4 06/07 02/03 03/04 -2.8 05/06 01/02 02/03 0.8 1.3 04/05 01/02 02/03 01/02 03/04 1.4 KLCI 1,650 7.7 7.0 0.8 KLCI 6.00 7.8 5.00 08/09 09/10 7.0 Price Based on daily Price closing Based priceon daily closing price Harga Berdasarkan hargaHarga penutup Berdasarkan harian harga penutup harian 06/07 11.7 7.7 7.8 7.7 11/12E 07/08 08/09 7.0 11.7 10/11 Source/Sumber: Louise Dreyfus Sugar Research GLOBAL PRODUCTION & COnSUmPTION BALANCE (Million Tonnes) 11.7 11/12 09/10 09/10 10/11 08/09 08/09 09/10 07/08 07/08 08/09 165.412 162.488 162.488 160.166 160.166 165.412 157.784 157.784 156.789 165.412 162.488 160.166 157.784 156.789 07/08 11/12E 11/12E 10/11 10/11 11/12E 09/10 10/11 09/10 Source/Sumber: Louise Dreyfus Sugar Research 08/09 08/09 09/10 07/08 07/08 08/09 173.697 173.697 164.152 164.152 164.458 158.482 158.482 173.697 156.789 147.764 147.764 164.152 164.458 158.482 147.764 07/08 164.458 ■ MSM ■ KLCI ■ MSM ■ KLCI L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E B U S I N E S S 7 4-year Financial Highlights SOROTAN KEWANGAN 4 TAHUN Revenue Perolehan Cost of Sales Kos Jualan Gross Profit Keuntungan Kasar Other Operating Income Lain-lain Pendapatan Operasi 2011 RM’000 2010 RM’000 2009 RM’000 2008 RM’000 2,299,554 2,168,598 1,643,621 1,154,230 (1,845,576) (1,746,054) (1,293,033) (914,643) 453,978 422,544 350,588 239,587 742 805 4,945 12,532 – (1,494) (29,574) 23,529 Selling and Distribution Expenses Perbelanjaan Jualan dan Agihan (54,312) (49,279) (49,006) (50,238) Administrative Expenses Perbelanjaan Pentadbiran (38,421) (33,693) (28,491) (29,984) Other (Losses)/Gains – Net Lain-lain (Kerugian)/Perolehan – Bersih Other Operating Expenses Lain-lain Perbelanjaan Operasi (355) – – – 360,138 310,803 301,565 171,897 11,538 3,494 – – Finance Costs Kos Kewangan (12,303) (8,565) Profit Before Taxation Keuntungan Sebelum Cukai 359,373 305,732 299,350 168,355 Taxation Cukai (95,557) (72,866) (62,057) (46,145) Profit for the Financial Year Keuntungan bagi Tahun Kewangan 263,816 232,866 237,293 122,210 Profit from Operations Keuntungan daripada Operasi Finance Income Pendapatan Kewangan 8 M S M M A L A Y S I A (2,215) H O L D I N G S (3,542) B E R H A D 2,299,554mil/juta ‘09 ‘11 ‘08 ‘10 ‘09 ‘11 ‘08 ‘10 +6.0% 1,643,621 1,154,230 1,154,230 1,643,621 2,299,554 2,168,598 1,643,621 2,299,554 2,168,598 1,643,621 2,299,554 2,168,598 ‘11 ‘09 ‘08 ‘10 ‘09 ‘08 ‘11 ‘10 ‘09 ‘11 ‘08 ‘10 ‘09 ‘11 ‘08 ‘10 ‘09 ‘11 ‘10 ‘08 ‘11 ‘08 ‘09 1,154,230 1,154,230 1,643,621 350,588 350,588 239,587 350,588 ‘09 ‘10 ‘08 ‘10 ‘11 ‘09 ‘11 ‘08 ‘10 ‘09 ‘11 ‘08 ‘10 ‘09 ‘11 ‘10 ‘08 ‘11 ‘08 ‘09 ‘09 ‘10 ‘08 ‘10 ‘11 ‘09 ‘11 ‘08 ‘10 350,588 171,897 171,897 171,897 171,897 171,897 ‘09 ‘11 ‘08 ‘10 ‘09 ‘11 ‘10 ‘11 ‘08 ‘08 168,355 168,355 168,355 ‘09 ‘11 ‘11 ‘08 ‘10 ‘09 ‘11 ‘08 ‘10 ‘09 ‘11 ‘10 122,210 122,210 453,978 422,544 453,978 422,544 122,210 122,210 ‘11 L A P O R A N TAHUNAN 2011 Mencerminkan peningkatan operasi kami PROFIT FROM OPERATIONS KEUNTUNGAN DARIPADA OPERASI 453,978 301,565 301,565 310,803 310,803 360,138 301,565 360,138 310,803 301,565 360,138 310,803 301,565 360,138 310,803 360,138 +15.90% Continuing our corporate and asset management strategy Kesinambungan strategi pengurusan aset dan korporat kami PROFIT BEFORE TAXATION KEUNTUNGAN SEBELUM CUKAI 299,350 299,350 305,732 305,732 359,373 299,350 359,373 305,732 299,350 359,373 305,732 299,350 359,373 305,732 359,373 237,293 237,293 232,866 232,866 237,293 263,816 263,816 232,866 237,293 263,816 122,210 Reflecting our operational improvements 453,978 422,544 263,816mil/juta ‘09 ‘09 ‘08 ‘10 ‘10 +7.4% 422,544453,978 359,373mil/juta 168,355 168,355 KEUNTUNGAN KASAR 422,544 360,138mil/juta 239,587 GROSS PROFIT 2,299,554 350,588 239,587 Lonjakan hasil peningkatan jualan eksport pada 2011 2,299,554 2,168,598 239,587 239,587 Boosted by increased export sales in 2011 2,168,598 453,978mil/juta ‘09 ‘11 ‘08 ‘10 ‘09 ‘11 ‘08 ‘10 PEROLEHAN 1,154,230 ‘08 ‘09 ‘08 ‘10 REVENUE +17.55% Demonstrating continued growth in domestic sugar consumption Menunjukkan pertumbuhan berterusan dalam penggunaan domestik gula PROFIT FOR THE FINANCIAL YEAR KEUNTUNGAN BAGI TAHUN KEWANGAN +13.30% 232,866 237,293 263,816 232,866 Reaping sweet rewards and sharing with our shareholders 263,816 Menikmati ganjaran manis yang dikongsi bersama pemegang saham ANNUAL REPORT T H E B U S I N E S S 9 Dear Shareholders, Thanks to your participation, MSM Malaysia Holdings Berhad (MSM) listed successfully on Bursa Malaysia Securities Berhad (Bursa Malaysia) on 28 June 2011. It was one of the most successful Initial Public Offerings in 2011. Today, MSM is one of the top 60 companies on Bursa Malaysia with a market capitalisation of RM3.5 billion. Para Pemegang Saham yang Dihormati, Hasil penglibatan anda, MSM Malaysia Holdings Berhad (MSM) berjaya tersenarai di Bursa Malaysia Securities Berhad (Bursa Malaysia) pada 28 Jun 2011. Ia merupakan salah satu Tawaran Awal Permulaan paling berjaya pada 2011. Hari ini, MSM adalah salah satu daripada 60 syarikat terbaik di Bursa Malaysia dengan pemodalan pasaran mencecah RM3.5 bilion. As one of the pioneer shareholders in MSM, you have exposure to the only listed company in Malaysia involved purely in the sugar business. Sugar being a staple food item across the globe and a controlled item in Malaysia, you have made a sound investment whose business prospects remain attractive over the long term. Therefore I am most pleased, on behalf of the Board of Directors, to present the inaugural Annual Report of MSM, together with the Financial Statement for the financial year ended 31 December 2011. THE SUGAR INDUSTRY As a staple food item, sugar continues to be a vital commodity even through challenging economic periods, as evidenced in the 1997 Asian financial crisis and the 2008 global financial crisis. Despite the high volatility in raw sugar prices, the price of refined sugar has remained relatively stable, boosted by growing sugar consumption domestically and worldwide. Sebagai salah satu pemegang saham terawal di MSM, anda kini bersama dengan satu-satunya syarikat tersenarai yang terlibat sepenuhnya dalam industri gula. Anda sememangnya telah membuat keputusan pelaburan yang bijak di mana prospek perniagaan ini akan kekal kukuh dalam jangkamasa panjang kerana gula dianggap sebagai salah satu bahan makanan ruji di seluruh dunia dan merupakan barang terkawal di Malaysia. Oleh itu, bagi pihak Lembaga Pengarah, sukacita saya membentangkan Laporan Tahunan sulung MSM, bersama Penyata Kewangan bagi tahun kewangan berakhir 31 Disember 2011. INDUSTRI GULA Sebagai bahan makanan ruji, gula terus kekal sebagai satu komoditi yang penting walaupun dalam keadaan ekonomi yang mencabar seperti yang berlaku semasa krisis kewangan Asia 1997 dan krisis kewangan global 2008. Di sebalik ketidakstabilan harga bagi gula mentah, harga gula bertapis kekal stabil didorong oleh penggunaan gula yang semakin tinggi di dalam negara dan di seluruh dunia. 10 M S M M A L A Y S I A H O L D I N G S B E R H A D CHAIRMAN’S STATEMENT PENYATA PENGERUSI On a Sugar Trail… Merintis Laluan Penuh Kemanisan… YB TAN SRI HAJI MOHD ISA DATO’ HAJI ABDUL SAMAD Chairman Pengerusi L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E B U S I N E S S 11 CHAIRMAN’S STATEMENT PENYATA PENGERUSI In the last three years alone, the industry registered 13 percent and 85 percent growth in demand from the food and beverage manufacturing industries respectively. Dalam tiga tahun terakhir ini sahaja, industri ini telah mencatat pertumbuhan permintaan sebanyak 13 peratus dan 85 peratus masingmasing daripada industri pembuatan makanan dan minuman. The Asia Pacific and Gulf region, particularly, is a significant market, accounting for 42 percent of global consumption. Sugar demand across Asia is primarily driven by China and India, which collectively make up 59 percent of consumption in the region. This is followed by Indonesia, Pakistan and Thailand, which collectively make up 19 percent. Rantau Asia Pasifik dan Teluk, terutamanya, adalah pasaran yang penting dengan catatan penggunaan global sebanyak 42 peratus. Permintaan gula di seluruh Asia dipacu terutamanya oleh China dan India, yang mana penggunaan kolektifnya mencatat 59 peratus di rantau ini. Ini diikuti oleh Indonesia, Pakistan dan Thailand, dengan penggunaan kolektif sebanyak 19 peratus. Closer to home, Malaysia’s sugar consumption is expected to increase by a Compounded Annual Growth Rate (CAGR) of 4.19 percent between 2011 and 2016, based on a projected CAGR population increase of 2.38 percent per annum. THE SUGAR MARKET IN 2011 The world sugar market experienced considerable price volatility as the world indicator price for raw sugar witnessed a succession of peaks and downward corrections in 2010 before soaring to a 30-year high of 36 US cents per pound in February 2011. This was due to large global sugar deficits in the previous two seasons and adverse weather in a number of countries which reduced the size of the expected rebound in production. The remainder of 2011 saw international sugar prices easing back as production around the world responded to the high prices creating a larger surplus. Sugar is currently trading at about 23 US cents per pound. Nevertheless, it is among the most efficient commodity producers, as production cost is about 18 US cents per pound. Sugar consumption in Malaysia for 2011 increased to 1.4 million tonnes, against 1.35 million tonnes in 2010, with the industrial sector utilising 60 percent and households consuming 40 percent. While the world price of refined sugar escalated in response to the increase in raw sugar price, domestic refined sugar price continues to be controlled at retail level with the quota regulated under the government’s subsidy scheme. However, effective 1 January 2011, the government lifted subsidies for 13 major dairy and beverage industries and allowed refineries to fix an average selling price of RM2,540 per tonne. 12 Di Malaysia, penggunaan gula dijangka meningkat dengan kadar pertumbuhan tahunan terkumpul (Compounded Annual Growth Rate atau CAGR) sebanyak 4.19 peratus di antara 2011 dan 2016, berdasarkan jangkaan peningkatan populasi CAGR sebanyak 2.38 peratus setahun. PASARAN GULA PADA 2011 Pasaran gula dunia mengalami ketidakstabilan harga di mana penunjuk harga dunia untuk gula mentah menyaksikan trend turun naik pada 2010 sebelum melonjak dengan catatan terbaik dalam jangkamasa 30 tahun iaitu 36 sen AS bagi setiap paun pada Februari 2011. Ini disebabkan oleh kadar defisit global yang tinggi pada dua musim sebelumnya serta keadaan cuaca yang buruk di beberapa buah negara yang menyebabkan pengurangan saiz dalam lantunan pengeluaran yang dijangkakan. Bulan-bulan seterusnya pada 2011 menyaksikan harga antarabangsa bagi gula mula reda apabila pengeluar gula di seluruh dunia bertindakbalas terhadap harga yang tinggi dengan menghasilkan kadar lebihan yang lebih besar. Pada masa ini, gula didagangkan pada 23 sen AS bagi setiap paun. Bagaimanapun, ia adalah antara penghasil komoditi yang paling efisien, di mana kos pengeluaran adalah sebanyak 18 sen AS bagi setiap paun. Penggunaan gula di Malaysia pada 2011 meningkat kepada 1.4 juta tan metrik, berbanding 1.35 juta tan metrik pada 2010, dengan penggunaan sektor industri sebanyak 60 peratus dan penggunaan isi rumah sebanyak 40 peratus. Di kala harga dunia bagi gula bertapis melonjak ekoran peningkatan harga gula mentah, harga domestik gula bertapis kekal terkawal pada harga runcit dengan kuota yang diselaraskan di bawah subsidi kerajaan. Walau bagaimanapun, berkuatkuasa 1 Januari 2011, pihak kerajaan telah menarik balik pemberian subsidi kepada 13 industri tenusu dan minuman utama dan membenarkan syarikat-syarikat yang terlibat untuk menentukan harga jualan pada RM2,540 bagi setiap tan metrik. M S M M A L A Y S I A H O L D I N G S B E R H A D 2011 Performance Review Your Group continued to be a market leader in Malaysia accounting for 57 percent or 958,377 metric tonnes of national sugar production, and continuing to deliver Return on Assets (ROA) of 12.5 percent, compared to peer average of 5.1 percent. Sugar refining activities had a favourable year with revenue improving by six percent over 2010 to register RM2.3 billion and Profit Before Tax increasing by 18 percent from RM305 million to RM359 million in 2011. This was due to increased export sales from 118,785 tonnes in 2010 to 153,964 tonnes in 2011, in response to the sugar shortage in Thailand. The adverse weather conditions had affected Thailand’s production and MSM recorded increased sales through international traders like Cargill and Eagle. ULASAN PRESTASI 2011 Kumpulan anda terus menjadi peneraju pasaran di Malaysia dengan menyumbangkan 57 peratus atau 958,377 tan metrik kepada jumlah pengeluaran gula negara, selain memberi Pulangan Aset (Return on Assets atau ROA) yang baik sebanyak 12.5 peratus, berbanding catatan purata setara sebanyak 5.1 peratus. Kegiatan penapisan gula mencatatkan prestasi yang baik dengan peningkatan perolehan sebanyak enam peratus iaitu kepada RM2.3 bilion pada 2010 dan peningkatan Keuntungan Sebelum Cukai sebanyak 18 peratus daripada RM305 juta kepada RM359 juta pada 2011. Ini adalah hasil peningkatan jualan eksport daripada 118,785 tan metrik pada 2010 kepada 153,964 tan metrik pada 2011, ekoran situasi kekurangan gula di Thailand. Keadaan cuaca yang buruk telah menjejaskan hasil pengeluaran Thailand dan MSM menikmati peningkatan jualan menerusi pedagang antarabangsa seperti Cargill dan Eagle. L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E B U S I N E S S 13 CHAIRMAN’S STATEMENT PENYATA PENGERUSI MSM’s direct sales to Pakistan, despite its minimal scale, also continued to record encouraging margins. Export sales accounted for 15 percent revenue in 2011, with domestic sales making up 74.7 percent (88.5 percent in 2010). Walaupun dalam skala minimal, jualan langsung MSM ke Pakistan juga terus mencatatkan margin yang memberangsangkan. Jualan eksport menyumbang 15 peratus kepada perolehan pada 2011, dengan jualan domestik menyumbang sebanyak 74.7 peratus (88.5 peratus pada 2010). Your Group was able to capitalise on the shortages and increased production swiftly due to its highly efficient operating base that leveraged on its inherent strength in logistics and also, its timely investments that have enhanced operational efficiency. Kumpulan anda telah mengambil peluang daripada keadaan yang kurang memuaskan dan berjaya meningkatkan hasil pengeluaran dengan pantas ekoran kecekapan tinggi pengkalan operasinya yang dibantu dengan kelebihan logistik serta pelaburan yang tepat pada waktunya yang telah meningkatkan kecekapan operasi. Dividends DIVIDEN In view of your Group’s performance, your Board has recommended a final dividend of 11 sen per share. This proposed final dividend, in addition to the interim dividend of 8 sen per share already paid in December 2011 makes for total dividend payment of 19 sen per share declared for the full year. Seiring dengan prestasi Kumpulan anda, Lembaga Pengarah telah mencadangkan dividen akhir sebanyak 11 sen sesaham. Cadangan dividen akhir ini berserta dividen interim sebanyak 8 sen sesaham yang telah dibayar pada Disember 2011 membawa kepada jumlah pembayaran dividen sebanyak 19 sen sesaham yang diumumkan untuk keseluruhan tahun. Looking ahead Despite the many uncertainties that the year 2012 may have with the possibility of the Malaysian economy being affected by the protracted global economic recovery, MSM’s prospects remain positive. This is due to continued growth in domestic sugar consumption, ability to leverage on scale of operations, state of the art equipment and effective logistics infrastructure. Your Group also enjoys long-standing relationships with a broad customer base, controlling 65 percent of the industrial market share comprising food and beverage manufacturers such as F&N Group, Etika, Permanis and YHS. Prospects are positive in the longer term as MSM will increase production capacity at both its Seberang Prai and Chuping plants by 2015/2016, increase its storage capacity to store more raw sugar when raw sugar price is low and pursue upstream expansion in the region to build its own supply of raw sugar. 14 MAJU KE HADAPAN Walaupun 2012 dijangka mencabar dengan kemungkinan ekonomi Malaysia terjejas ekoran lanjutan pemulihan ekonomi global, prospek MSM kekal positif. Ini disebabkan oleh pertumbuhan berterusan dalam penggunaan gula domestik, kemampuan untuk memanfaatkan skala operasi, penggunaan peralatan yang canggih dan infrastruktur logistik yang berkesan. Kumpulan anda juga mempunyai hubungan perniagaan jangka panjang dengan rangkaian pelanggan yang luas, dengan memiliki 65 peratus daripada saham pasaran industri yang terdiri daripada pengeluar makanan dan minuman seperti Kumpulan F&N, Etika, Permanis dan YHS. Prospek adalah positif untuk jangka masa panjang kerana MSM akan meningkatkan kapasiti pengeluaran di kedua-dua kilangnya di Seberang Prai dan Chuping menjelang 2015/2016, meningkatkan kapasiti penyimpanan gula mentahnya agar dapat menyimpan lebih banyak gula mentah apabila harganya jatuh, dan mengembangkan perniagaan huluan di rantau ini bagi membina bekalan gula mentahnya sendiri. M S M M A L A Y S I A H O L D I N G S B E R H A D Since 2010, MSM has actively scouted for strategic acquisitions with an eye towards securing partnerships that will help it expand sugar cane planting into Southeast Asia. The move upstream will allow your Group to have better control of feedstock costs in case of unforeseen events such as erratic and extreme weather conditions cause commodity prices to skyrocket, as experienced in 2010. By becoming a fully integrated player, our Group will enhance future business sustainability and gain new avenues of growth. Appreciation The continued strength and success of your Group rests on the commitment and dedication of its people. This is especially so as MSM strives to advance as a leading sugar refiner and producer. On behalf of the Board of Directors, I wish to thank our management team and staff for their dedication and invaluable contribution. I am confident that with sound strategic governance supported by passion and commitment, MSM will chart a consistent growth path. Finally, I would like to thank all our shareholders, customers, contractors, business partners and all our other stakeholders, for your confidence, continued support, perseverance and dedication for the Group. I also wish to thank our Board of Directors for their guidance and support and look forward to another eventful year in 2012. Thank you. Sejak 2010, MSM secara aktif telah mula mengintai pelbagai peluang pemerolehan strategik khususnya untuk memeterai kerjasama perniagaan yang akan membantunya mengembangkan usaha penanaman tebu di Asia Tenggara. Usaha huluan ini akan membolehkan Kumpulan anda memperoleh kawalan yang lebih baik ke atas kos stok suapan sekiranya keadaan luar jangka berlaku seperti keadaan cuaca buruk yang mengakibatkan harga komoditi melonjak naik, sebagaimana yang dialami pada 2010. Dengan kesepaduan penuh, Kumpulan anda akan mampu mempertingkatkan kemapanan perniagaan pada masa hadapan selain memperoleh platform baru untuk pertumbuhan berterusan. PENGHARGAAN Kekukuhan dan kejayaan berterusan Kumpulan anda adalah hasil komitmen dan sikap dedikasi warga kerjanya dan ini terbukti apabila MSM terus meningkat maju dalam perniagaannya. Bagi pihak Lembaga Pengarah, saya ingin menyampaikan ucapan terima kasih kepada pihak pengurusan dan kakitangan untuk sumbangan mereka yang tidak ternilai. Dengan urus tadbir strategik serta semangat dan komitmen padu daripada semua pihak, saya yakin MSM akan terus mencatat pertumbuhan secara konsisten. Akhir sekali, saya ingin merakamkan penghargaan kepada semua pemegang saham, pelanggan, kontraktor, rakan-rakan niaga serta semua pihak berkepentingan lain, atas keyakinan, sokongan berterusan, kegigihan dan sikap dedikasi anda terhadap Kumpulan. Saya juga ingin mengucapkan terima kasih kepada ahli-ahli Lembaga Pengarah atas segala panduan dan sokongan yang telah diberikan dan saya berharap agar kita akan menempuh satu lagi tahun yang menarik pada 2012. Terima kasih. YB Tan Sri Haji Mohd Isa Dato’ Haji Abdul Samad Chairman Pengerusi L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E B U S I N E S S 15 CEO’s Review ULASAN KETUA PEGAWAI EKSEKUTIF Dear Shareholders, ‘Sweet Beginnings’ aptly describes MSM’s post listing performance to date. The past year was a significant period of growth and preparation as your Group geared up for improved operational efficiency. Even though market conditions were challenging, we were able to take advantage of opportunities and make winning strides, thanks to our continuous commitment to reliability and quality. Sharing Sweet Berkongsi Sensasi Kemanisan… Pemegang Saham yang Dihormati, ‘Pembuka Selera’ adalah gambaran terbaik prestasi terkini MSM pasca penyenaraian. Tahun lalu merupakan satu tempoh penting yang menyaksikan pertumbuhan dan persediaan Kumpulan anda dalam usahanya mencapai tahap kecekapan operasi yang lebih baik. Sungguhpun dalam keadaan pasaran yang mencabar, kami tetap berjaya mengambil kesempatan daripada peluang yang ada dan mencatat kejayaan demi kejayaan, hasil komitmen kami yang berterusan kepada kebolehpercayaan dan kualiti. 16 M S M M A L A Y S I A H O L D I N G S B E R H A D CHUA SAY SIN Chief Executive Officer Ketua Pegawai Eksekutif Sensations… L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E B U S I N E S S 17 CEO’s Review ULASAN KETUA PEGAWAI EKSEKUTIF A Market Leader PENERAJU PASARAN Supplying 57 percent of the domestic market, MSM has an established and diverse portfolio of quality products, with brand names that have been around since 1964. Over the years we have built a base of over 260 industrial, wholesale and retail customers – with strong, longstanding relationships, some of which span across decades. Mendominasi 57 peratus daripada pasaran domestik, MSM memiliki portfolio produk-produk berkualiti yang mantap dan pelbagai, dengan jenama-jenama unggul yang telah bertapak di pasaran sejak 1964. Sejak ditubuhkan, kami telah berjaya menarik lebih 260 pelanggan industri, borong dan runcit serta membina hubungan perniagaan jangka panjang yang sesetengahnya melangkaui beberapa dekad. MSM owns two refineries, including Malaysia’s largest sugar refinery. Our refineries use modern technology and have automated facilities fully integrated with established packaging, warehousing and distribution capabilities. Our sugar refinery in Prai has the distinction of being the first in Southeast Asia to adopt the state of the art ‘Vertical Continuous Vacuum Pan’. This conserves energy thus reduces the quantity and temperature of condenser cooling water discharge, satisfying environmental requirements and ensuring sustainable operations. Your Group has also developed a highly efficient logistic infrastructure and distribution network over the years. It includes our own dedicated jetty in our Prai factory as well as direct rail linkage to our warehouses in Sungai Buloh and Johor Bahru. These enable fast and efficient distribution of our products throughout Peninsular Malaysia. All these distinctive strengths stand us apart from our competitors and establish your Group’s repute as a dependable supplier of quality sugar. Sugar Refining activities in 2011 MSM’s sugar refining activities resulted in a favourable showing this year with revenue improving by six percent over 2010 and profit from operations increasing by 16 percent from RM311 million to RM360 million in 2011. 18 MSM memiliki dua buah kilang penapis termasuk kilang penapis gula terbesar di Malaysia. Kilang-kilang penapis kami menggunakan teknologi moden dan mempunyai kemudahan automasi yang dilengkapi dengan kebolehan pembungkusan, penggudangan dan pengedaran yang mantap. Kilang penapis gula kami di Prai adalah fasiliti pertama di Asia Tenggara yang menggunakan peralatan canggih ‘Vertical Continuous Sugar Vacuum Pan’. Ia menjimatkan penggunaan tenaga selain mengurangkan kuantiti dan suhu sisa buangan air penyejuk bagi menghasilkan operasi kilang yang lebih mesra alam dan mampan. Kumpulan anda juga telah berjaya membangunkan infrastruktur logistik berkecekapan tinggi dan rangkaian pengedaran yang mantap. Ini termasuk sebuah jeti khusus di kilang kami di Prai serta rel penghubung terus ke gudang-gudang kami di Sungai Buloh dan Johor. Ini membolehkan produk-produk kami diedarkan dengan lebih pantas dan cekap ke seluruh Semenanjung Malaysia. Kesemua kelebihan ini meletakkan kami jauh di hadapan para pesaing kami selain mengukuhkan reputasi Kumpulan anda sebagai pembekal gula berkualiti tinggi yang boleh dipercayai. KEGIATAN PENAPISAN GULA PADA 2011 Kegiatan penapisan gula MSM telah mencatatkan prestasi yang membanggakan pada tahun ini dengan peningkatan perolehan sebanyak enam peratus pada 2010 dan peningkatan keuntungan daripada operasi sebanyak 16 peratus iaitu daripada RM311 juta kepada RM360 juta pada 2011. M S M M A L A Y S I A H O L D I N G S B E R H A D Your Group’s two sugar refineries have a total raw sugar melting capacity of 3,600 tonnes per day and produced a total of 958,377 tonnes of refined sugar in 2011. Out of this, refined sugar supplied to the domestic market amounted to 809,303 tonnes, a drop of two percent as compared to the 826,059 tonnes achieved in 2010. The decrease is mainly due to lower sales to major industries. Kedua-dua kilang penapis gula milik Kumpulan anda memiliki kapasiti pencairan gula mentah sebanyak 3,600 tan metrik sehari dan telah menghasilkan sebanyak 958,377 tan metrik gula bertapis pada 2011. Daripada jumlah ini, 809,303 tan metrik gula bertapis dibekalkan kepada pasaran domestik iaitu penurunan sebanyak dua peratus berbanding 826,059 tan metrik yang dicatatkan pada 2010. Penurunan tersebut adalah disebabkan oleh jualan yang lebih rendah kepada industri-industri utama. However, export sales increased significantly by 30 percent from 118,785 tonnes in 2010 to 153,964 tonnes in 2011. This comprised both direct sales to our traditional and niche markets of Singapore and Pakistan, as well as through international sugar traders to other markets such as Hong Kong, South Korea, Vietnam and Indonesia. The latter was a result of unexpected white sugar shortages globally. With our inherent logistical strength and enhanced operational efficiency, MSM was able to capitalise on the situation and fill in the supply gap promptly. Bagaimanapun, jualan eksport melonjak dengan ketara iaitu sebanyak 30 peratus yakni daripada 118,785 tan metrik pada 2010 kepada 153,964 tan metrik pada 2011. Ini merangkumi jualan langsung kepada pasaran tradisional dan pasaran khusus kami di Singapura dan Pakistan, selain menerusi pedagang gula antarabangsa ke pasaran-pasaran lain seperti Hong Kong, Korea Selatan, Vietnam dan Indonesia berikutan peristiwa luar jangka kekurangan bekalan gula putih di seluruh dunia. Berbekalkan kemantapan logistik dan kecekapan operasi yang telah dipertingkatkan, MSM telah mengambil peluang yang sewajarnya daripada peristiwa tersebut dan bertindak pantas memenuhi jurang bekalan yang terhasil. Your Group continues to receive sugar subsidy from the Government for our domestic sales. Though this did not allow us to maintain the same margin as the previous year, the subsidy helped to ease the burden of increased raw sugar price experienced in 2011. Our pro-activeness in securing sales, coupled with the increase in export sales, aided by favourable exchange rates, boosted profit from operations in 2011. Capital expenditure also increased in 2011. Soon after being listed, we embarked on strategic growth projects to improve the storage capacity, retrieval system and handling capability at both our Prai and Sungai Buloh facilities. These will enhance our efficiency and help boost our margins in a market ruled by price volatility. Some of these projects have been completed while others are scheduled for completion in 2012. L A P O R A N TAHUNAN 2011 ANNUAL REPORT Kumpulan anda terus menerima subsidi gula daripada pihak Kerajaan bagi jualan gula domestik. Walaupun perkara ini menggugat kedudukan margin kami berbanding tahun lepas, pemberian subsidi gula tersebut telah meringankan bebanan ekoran kenaikan harga gula mentah yang berlaku pada 2011. Pada 2011, keuntungan daripada operasi melonjak naik hasil tindakan proaktif kami mendapatkan jualan, selain peningkatan dalam jualan eksport yang dibantu oleh kadar tukaran yang positif. Perbelanjaan modal juga meningkat pada 2011. Sejurus selepas disenaraikan, kami telah melaksanakan beberapa projek pertumbuhan strategik bagi mempertingkatkan kapasiti penyimpanan, sistem perolehan semula dan kebolehan pengendalian di kedua-dua fasiliti kami di Prai dan Sungai Buloh. Ini akan memperbaiki tahap kecekapan kami selain membantu meningkatkan margin dalam pasaran yang didominasi oleh ketidaktentuan harga. Sebahagian daripada projek ini telah siap dilaksanakan manakala sebahagian lagi dijadualkan selesai pada 2012. T H E B U S I N E S S 19 Raising Operational Efficiency MENINGKATKAN KECEKAPAN OPERASI MSM seeks to continuously meet customers’ expectations and maintain our leading position in Malaysia. To this end, we embarked on several projects to improve the efficiency and effectiveness of our operations. These included: MSM berhasrat untuk terus memenuhi jangkaan pelanggan dan mengekalkan kedudukannya sebagai peneraju di Malaysia. Oleh itu, kami telah melaksanakan beberapa projek bagi meningkatkan kecekapan dan keberkesanan operasi kami. Projek-projek ini termasuk: • Installation of 1kg and 2kg retail packing facility at Sungai Buloh Warehouse Retail packing operations at Sungai Buloh warehouse commenced in July 2011. Previously all 1kg and 2kg retail bags were packed in Prai and transferred to our Sungai Buloh warehouse via KTM wagons. These were subsequently distributed to central region customers through the use of lorries. This operation involved ‘wagon stuffing and unloading’ at Prai and Sungai Buloh warehouses respectively. The recently completed packing facility is generating cost savings by reducing significantly material handling cost, breakages and losses through wagon transfer. 20 • Pemasangan fasiliti pembungkusan runcit 1kg dan 2kg di Gudang Sungai Buloh Operasi pembungkusan runcit di gudang Sungai Buloh bermula pada Julai 2011. Sebelum ini, semua bungkusan runcit 1kg dan 2kg dibungkus di Prai dan dipindahkan ke gudang kami di Sungai Buloh menggunakan gerabak KTM. Bungkusan-bungkusan itu kemudiannya diagihkan kepada pelanggan-pelanggan di wilayah tengah menggunakan lori. Operasi cara lama ini melibatkan ‘pengasakan gerabak’, atau pengendalian dan pemunggahan barang, di kedua-dua gudang kami di Prai dan Sungai Buloh. Fasiliti pembungkusan yang baru siap ini menjana penjimatan kos menerusi pengurangan ketara dalam kos pengendalian bahan, kerosakan dan kerugian yang disebabkan oleh pemindahan gerabak. M S M M A L A Y S I A H O L D I N G S B E R H A D • Additional bulk weigher for raw sugar discharging at Prai Factory jetty In April 2012, an additional weigher and conveyor to unload raw sugar from lighters berthing at the Prai jetty to our raw sugar warehouses were put in service. This has increased the unloading capacity to 10,000 tonnes per day and enabled simultaneous discharge of two vessels whenever required. Previously, the unloading capacity from the sole unit of bulk weigher and conveyor stood at 6,000 tonnes per good weather day. • Installation of facilities at Prai to transfer sugar from Silos 5 and 6 to bulk containers at Railway Line No. 1 A new facility to transfer sugar at railway line No. 1 was set up and made operational in September 2011, increasing the loading capacity to 1,200 tonnes per day. Formerly, bulk container loading carried out at Railway Line No. 3 limited capacity to a maximum of 800 tonnes per day. L A P O R A N TAHUNAN 2011 ANNUAL REPORT • Penambahan unit penimbang pukal untuk pemunggahan gula mentah di jeti Kilang Prai Pada April 2012, satu unit kapal pukal dan konveyor tambahan untuk memunggah gula mentah dari jeti Prai ke gudanggudang gula mentah kami telah mula beroperasi. Ini telah meningkatkan kapasiti pemunggahan kepada 10,000 tan metrik sehari dan membolehkan kami melepaskan dua kapal sekaligus apabila perlu. Sebelum ini, kapasiti pemunggahan oleh unit tunggal kapal pukal dan konveyor kami adalah 6,000 tan metrik pada hari bercuaca baik. • Pemasangan fasiliti di Prai untuk pemindahan gula dari Silo 5 dan 6 ke kontena pukal di Landasan Keretapi No. 1 Sebuah fasiliti pemindahan gula yang baru di landasan keretapi No. 1 telah dibangunkan dan mula beroperasi pada September 2011, lantas meningkatkan kapasiti muatan kepada 1,200 tan metrik sehari. Sebelum ini, pemunggahan kontena pukal yang dijalankan di Landasan Keretapi No. 3 mempunyai had kapasiti sekadar 800 tan metrik sehari. T H E B U S I N E S S 21 • Installation of an Automatic Storage and Retrieval System (AS/RS) at Sungai Buloh Warehouse Expected to be operational in early 2013, the AS/RS will greatly improve your Group’s Good Manufacturing Practice (GMP) standards as our current facility will be transformed into a modern and hygienic warehouse equipped to meet customers’ high expectations in many aspects. The automated and computerised handling facilities will reduce dependance on manual workers and forklifts thereby minimising human errors. Apart from better housekeeping and safety, we will benefit from reductions in damages and losses on both products and pallets. As the system helps to maximise the usage of packing facilities, there will also be improved storage capacity, better inventory control and management as well as accurate stock recording. Proper identifications of stock and batch codes allow easy implementation of First in, First out (FIFO) which has been a standard requirement by most, if not all, industrial users. Loading and delivery will be faster and more efficient as a result and this will undoubtedly lead to higher customer satisfaction. 22 • Pemasangan Sistem Perolehan Semula dan Penyimpanan Automatik (AS/RS) di Gudang Sungai Buloh Dijangka beroperasi pada awal 2013, AS/RS ini akan mempertingkatkan lagi piawaian Amalan Perkilangan Terbaik (GMP) Kumpulan anda apabila ia merubah fasiliti sedia ada kami menjadi sebuah gudang yang moden dan bersih bagi memenuhi jangkaan pelanggan dalam pelbagai aspek. Fasiliti pengendalian automatik berkomputer ini akan mengurangkan kebergantungan kepada pekerja manual dan forklif yang seterusnya akan mengurangkan kejadian kesilapan manusia. Selain aspek pengurusan premis dan keselamatan yang lebih baik, kami juga akan mendapat manfaat daripada pengurangan kerosakan pada produk dan palet yang membawa kepada kerugian. Selain memaksimakan penggunaan fasiliti pembungkusan, sistem ini juga akan membantu meningkatkan kapasiti penyimpanan, memperbaiki kawalan dan pengurusan inventori serta ketepatan rekod stok. Pengenalpastian kod stok dan kelompok yang tepat membolehkan pelaksanaan Pertama masuk, Pertama keluar (FIFO) yang merupakan kehendak piawaian sebahagian besar, jika bukan semua, pengguna industri. Pemunggahan muatan dan penghantaran akan menjadi lebih pantas dan cekap dan ini semestinya akan menghasilkan kepuasan pelanggan yang lebih baik. M S M M A L A Y S I A H O L D I N G S B E R H A D GOING FORWARD MARA KE HADAPAN As sugar consumption is expected to continue its upward trend in Malaysia and globally, MSM stands determined to embrace the challenges in growing a strong and sustainable business for all its stakeholders. Our immediate focus is to upgrade production facilities, expand export sales and to pursue strategic investments in new markets. Oleh kerana kadar penggunaan gula di Malaysia dan di seluruh dunia dijangka terus meningkat, MSM beriltizam menempuh semua cabaran yang mendatang dalam usahanya membangunkan sebuah perniagaan yang kukuh dan mampan untuk manfaat semua pihak berkepentingannya. Tumpuan segera kami adalah ke atas usaha menaiktaraf fasiliti pengeluaran, meluaskan jualan eksport dan memburu pelaburan strategik di pasaran-pasaran baru. While we strengthen our downstream operations, we also plan to intensify our involvement in upstream activities through regional expansion as a means of enhancing our refining operations in the long term. Dalam pada kami berusaha memperkukuhkan operasi hiliran kami, kami juga merancang untuk menggiatkan lagi penglibatan dalam kegiatan operasi huluan menerusi perkembangan di rantau ini bagi mempertingkatkan operasi jangka panjang penapisan kami. We are committed to maintaining our competitive edge by pursuing operational excellence and realigning our business strategies to improve our performance. Health, safety, human resources, security, the environment and performance continue to be our major priorities. Above all, we will continue to pursue and extend our lead in Malaysia’s sugar industry by proactively exploring cost optimisation and improvement initiatives in all aspects of our operations. Kami komited dalam usaha mengekalkan kelebihan daya saing kami dengan memberi tumpuan berterusan ke atas kecemerlangan operasi dan penyelarasan strategi perniagaan bagi memperbaiki prestasi kami. Kesihatan, keselamatan, sumber manusia, sekuriti, alam sekitar dan pencapaian prestasi adalah aspek-aspek yang kekal menjadi keutamaan terpenting kami. Secara keseluruhannya, kami akan terus menggiatkan usaha dan menerajui industri gula Malaysia dengan melaksanakan pelbagai usaha penjimatan kos dan inisiatif peningkatan berterusan secara proaktif dalam semua aspek operasi kami. With that we eagerly look forward to serving up another year of performance distinction. Dengan itu, kami beriltizam untuk kecemerlangan prestasi pada tahun ini. sekali lagi mencapai CHUA SAY SIN Chief Executive Officer Ketua Pegawai Eksekutif L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E B U S I N E S S 23 Last year, export sales accounted for 15 percent of our revenue. Pada tahun lepas, hasil jualan ke negara-negara luar telah menyumbang 15 peratus kepada perolehan kami. Spreading sweetness across borders Menyebar kemanisan merentasi sempadan CORPORATE INFORMATION MAKLUMAT KORPORAT BOARD OF DIRECTORS LEMBAGA PENGARAH YB Tan Sri Haji Mohd Isa Dato’ Haji Abdul Samad Chairman/Non-Independent Non-Executive Director Pengerusi/Pengarah Bukan Eksekutif Bukan Bebas YBhg Dato’ Sabri Ahmad Non-Independent Executive Director Pengarah Eksekutif Bukan Bebas YBhg Dato’ Dzulkifli Abd Wahab Non-Independent Non-Executive Director Pengarah Bukan Eksekutif Bukan Bebas YBhg Datuk R. Sharifuddin Hizan R. Zainal Abidin COMPANY SECRETARIES REGISTERED OFFICE SETIAUSAHA SYARIKAT PEJABAT BERDAFTAR Ida Suryati Ab. Rahim (LS 0009477) Level 3, Balai Felda Jalan Gurney Satu 54000 Kuala Lumpur Malaysia Koo Shuang Yen (MIA 7556) Tel :+603 2691 2830 Fax :+603 2698 3026 AUDITORS JURUAUDIT Pengarah Bukan Eksekutif Bukan Bebas (sebelum ini merupakan Pengarah Eksekutif Bukan Bebas. Diberi jawatan baru berkuatkuasa 30 Januari 2012) PricewaterhouseCoopers Level 10, 1 Sentral Jalan Travers Kuala Lumpur Sentral 50710 Kuala Lumpur Malaysia YBhg Dato’ Lim Chee Wah Tel : +603 2173 1188 Fax : +603 2173 1288 Non-Independent Non-Executive Director (Previously a Non-Independent Executive Director. Redesignated with effect from 30 January 2012) Non-Independent Executive Director Pengarah Eksekutif Bukan Bebas YBhg Dato’ Zainal Haji Ismail Independent Non-Executive Director Pengarah Bukan Eksekutif Bebas YM Raja Anuar Raja Abu Hassan Independent Non-Executive Director Pengarah Bukan Eksekutif Bebas YBhg Dato’ Hajah Rosni Haji Zahari PERHUBUNGAN PELABUR DAN PERTANYAAN 16th Floor, Wisma Jerneh 38, Jalan Sultan Ismail 50250 Kuala Lumpur SHARE REGISTRAR PENDAFTAR SAHAM Symphony Share Registrars Sdn Bhd Level 6, Symphony House Block D13 Pusat Dagangan Dana 1 Jalan PJU 1A/46 47301 Petaling Jaya Selangor, Malaysia Tel : +603 7841 8000 Fax : +603 7841 8008 Independent Non-Executive Director Pengarah Bukan Eksekutif Bebas 26 INVESTOR RELATIONS AND ENQUIRIES M S M Tel : +603 2141 3830 Fax : +603 2141 3601 Website address www.msmholdings.com E-mail address info@msmholdings.com.my STOCK EXCHANGE LISTING PENYENARAIAN pasaran SAHAM Main Market of Bursa Malaysia Securities Berhad Listed since 28 June 2011 Stock Code: 5202 Pasaran Utama Bursa Malaysia Securities Berhad Disenaraikan sejak 28 Jun 2011 Kod Stok: 5202 M A L A Y S I A H O L D I N G S B E R H A D CORPORATE STRUCTURE STRUKTUR KORPORAT 100% Federal Land Development Authority (FELDA) Felda Global Ventures Holdings Berhad (FGVH) 100% Felda Global Ventures Sugar Sdn Bhd (FGVS) 40.03% 10.97% Koperasi Permodalan Felda (KPF) Other Shareholders 20.06% 28.94% MSM MALAYSIA HOLDINGS BERHAD 100% 100% Kilang Gula Felda Perlis Sendirian Berhad (KGFP) Malayan Sugar Manufacturing Company Bhd (MSM Co.) 100% 100% Astakonas Sdn Bhd (Astakonas) L A P O R A N TAHUNAN 2011 ANNUAL REPORT MSM Properties Sdn Bhd (MSM Properties) T H E C O R P O R A T I O N 27 BOARD OF DIRECTORS LEMBAGA PENGARAH Left to right Dari kiri ke kanan YBHG DATO’ DZULKIFLI ABD WAHAB Non-Independent Non-Executive Director Pengarah Bukan Eksekutif Bukan Bebas YBHG DATUK R. SHARIFUDDIN HIZAN R. ZAINAL ABIDIN Non-Independent Non-Executive Director Pengarah Bukan Eksekutif Bukan Bebas 28 M S M M A L A Y S I A H O L D I N G S B E R H A D YB TAN SRI HAJI MOHD ISA DATO’ HAJI ABDUL SAMAD YBHG DATO’ LIM CHEE WAH YBHG DATO’ HAJAH ROSNI HAJI ZAHARI Non-Independent Executive Director Independent Non-Executive Director Chairman Non-Independent Non-Executive Director Pengarah Eksekutif Bukan Bebas Pengarah Bukan Eksekutif Bebas Pengerusi Pengarah Bukan Eksekutif Bukan Bebas Independent Non-Executive Director Pengarah Bukan Eksekutif Bebas YBHG DATO’ SABRI AHMAD Non-Independent Executive Director Pengarah Eksekutif Bukan Bebas L A P O R A N TAHUNAN YM RAJA ANUAR RAJA ABU HASSAN YBHG DATO’ ZAINAL HAJI ISMAIL Independent Non-Executive Director Pengarah Bukan Eksekutif Bebas 2011 ANNUAL REPORT T H E C O R P O R A T I O N 29 PROFILE OF DIRECTORS PROFIL PENGARAH YB Tan Sri Haji Mohd Isa Dato’ Haji Abdul Samad Chairman, Non-Independent Non-Executive Director Pengerusi, Pengarah Bukan Eksekutif Bukan Bebas YB Tan Sri Haji Mohd Isa Dato’ Haji Abdul Samad, 62, a Malaysian, is the Chairman and Non-Independent Non-Executive Director of MSM Malaysia Holdings Berhad since 25 March 2011. He graduated with a Bachelor in Arts from the University of Malaya. He began his career in politics in 1974 as the Deputy of the United Malays National Organisation (UMNO) Youth of Teluk Kemang. He has held the position of Chief of UMNO Youth Teluk Kemang, Chief of UMNO Teluk Kemang (a position held until now), State Assemblyman of Linggi and Negeri Sembilan State Executive Committee. He was previously the Chief Minister of Negeri Sembilan from 1982 to 2004, Member of Parliament for Jempol, Minister of Federal Territories and former Vice President of UMNO. He is currently the Chairman of Federal Land Development Authority (FELDA), Felda Global Ventures Holdings Berhad and Felda Holdings Bhd. He is also a director of several private limited companies within and outside the Felda Global Ventures Group of Companies. YB Tan Sri Haji Mohd Isa Dato’ Haji Abdul Samad, 62 tahun dan warganegara Malaysia, merupakan Pengerusi dan Pengarah Bukan Eksekutif Bukan Bebas MSM Malaysia Holdings Berhad sejak 25 Mac 2011. Beliau memegang Ijazah Sarjana Muda Kesenian dari Universiti Malaya. Beliau memulakan kerjaya dalam bidang politik pada 1974 sebagai Timbalan Ketua Pemuda Pertubuhan Kebangsaan Melayu Bersatu (UMNO) Teluk Kemang. Beliau pernah memegang jawatan sebagai Ketua Pemuda UMNO Teluk Kemang, Ketua UMNO Teluk Kemang (jawatan yang dipegang beliau sehingga kini), Ahli Dewan Undangan Negeri di Linggi dan Ahli Jawatankuasa Eksekutif Negeri Sembilan. Beliau sebelum ini ialah merupakan Menteri Besar Negeri Sembilan dari 1982 hingga 2004, selain pernah menjadi Ahli Parlimen Jempol, Menteri Wilayah Persekutuan dan Naib Presiden UMNO. Pada masa kini, beliau merupakan Pengerusi di Lembaga Kemajuan Tanah Persekutuan (FELDA), Felda Global Ventures Holdings Berhad dan Felda Holdings Bhd. Selain itu, beliau juga merupakan seorang pengarah di beberapa syarikat-syarikat sendirian berhad di dalam dan luar Kumpulan Syarikat-syarikat Felda Global Ventures. YBhg Dato’ Sabri Ahmad Non-Independent Executive Director Pengarah Eksekutif Bukan Bebas YBhg Dato’ Sabri Ahmad, 64, a Malaysian, is a Non-Independent Executive Director of MSM Malaysia Holdings Berhad since 10 March 2011. He graduated with a Bachelor in Science (Agriculture) from University Malaya and a Master of Science (Agricultural Economics) from University of London, England. He further pursued an Advanced Diploma in International Studies at Rhode Island University, United States of America in 1980 and an Advanced Diploma in Management at University of Oxford, England in 1996. He started his career in 1970 with the Ministry of Agriculture and later pursued his career with the Fisheries Development Authority as the Deputy Director General in 1973. He joined Harrisons Malaysia Plantations Berhad in 1985 until 1989 where he worked in various capacities. He became the Director in charge of marketing for Golden Hope Plantations Berhad in 1990 and was appointed its Group Chief Executive Officer and Director in 2004. He is currently the Executive Director and the Group President/Chief Executive Officer of Felda Global Ventures Holdings Berhad, the Managing Director of Felda Holdings Bhd, a director of Malayan Sugar Manufacturing Company Bhd as well as several private limited companies within and outside the Felda Global Ventures Group of Companies. YBhg Dato’ Sabri Ahmad, 64 tahun dan warganegara Malaysia, ialah Pengarah Eksekutif Bukan Bebas MSM Malaysia Holdings Berhad sejak 10 Mac 2011. Beliau memegang Ijazah Sarjana Muda Sains (Pertanian) dari Universiti Malaya dan Ijazah Sarjana Sains (Ekonomi Pertanian) dari University of London, England. Beliau menduduki kursus Diploma Lanjutan dalam Pengajian Antarabangsa di Rhode Island University, Amerika Syarikat pada 1980 dan Diploma Lanjutan dalam Pengurusan di University of Oxford, England pada 1996. Beliau memulakan kerjaya pada 1970 di bawah Kementerian Pertanian dan pada 1973 beliau mula berkhidmat dengan Lembaga Kemajuan Ikan Malaysia selaku Timbalan Ketua Pengarah. Beliau menyertai Harrisons Malaysia Plantations Berhad pada 1985 sehingga 1989 di mana beliau berkhidmat dalam pelbagai kapasiti. Beliau kemudiannya menjadi Pengarah Pemasaran untuk Golden Hope Plantations Berhad pada 1990 dan dilantik sebagai Pengarah dan Ketua Pegawai Eksekutif Kumpulan Syarikat tersebut pada 2004. Pada masa kini, beliau merupakan Pengarah Eksekutif dan Presiden/Ketua Pegawai Eksekutif Kumpulan Felda Global Ventures Holdings Berhad, Pengarah Urusan Felda Holdings Bhd, pengarah Malayan Sugar Manufacturing Company Bhd serta beberapa syarikat-syarikat sendirian berhad di dalam dan luar Kumpulan Syarikatsyarikat Felda Global Ventures. 30 M S M M A L A Y S I A H O L D I N G S B E R H A D YB TAN SRI HAJI MOHD ISA DATO’ HAJI ABDUL SAMAD Chairman Non-Independent Non-Executive Director Pengerusi Pengarah Bukan Eksekutif Bukan Bebas YBHG DATO’ SABRI AHMAD Non-Independent Executive Director Pengarah Eksekutif Bukan Bebas L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E C O R P O R A T I O N 31 PROFILE OF DIRECTORS PROFIL PENGARAH YBhg Dato’ Dzulkifli Abd Wahab Non-Independent Non-Executive Director Pengarah Bukan Eksekutif Bukan Bebas Chairman of Nomination And Remuneration Committee Pengerusi Jawatankuasa Pencalonan dan Imbuhan YBhg Dato’ Dzulkifli Abd Wahab, 56, a Malaysian, is a Non-Independent Non-Executive Director of MSM Malaysia Holdings Berhad since 10 March 2011. He graduated with a Bachelor in Arts (Geography) from the University of Malaya. He began his career in 1977 in FELDA, where he has an extensive 33 years of experience. Over the past 25 years, he has served at regional offices, and headed various departments at the headquarters. He had been appointed as the Deputy Director General (Operation) and Deputy Director General (Agriculture) for 4 years since 2005 and was subsequently appointed the Director General on 27 September 2009 and has assumed the role since then. Currently, he sits on the board of several private limited companies in Malaysia. YBhg Dato’ Dzulkifli Abd Wahab, 56 tahun dan warganegara Malaysia, ialah Pengarah Bukan Eksekutif Bukan Bebas MSM Malaysia Holdings Berhad sejak 10 Mac 2011. Beliau memegang Ijazah Sarjana Muda (Geografi) dari Universiti Malaya. Beliau memulakan kerjaya pada 1977 dengan FELDA di mana beliau telah berkhidmat selama 33 tahun. Sepanjang 25 tahun lepas, beliau telah berkhidmat di pejabat-pejabat wilayah selain mengetuai pelbagai jabatan di ibu pejabat. Beliau pernah dilantik sebagai Timbalan Ketua Pengarah (Operasi) dan Timbalan Ketua Pengarah (Pertanian) selama 4 tahun sejak 2005 dan seterusnya menjadi Ketua Pengarah pada 27 September 2009 sehingga kini. Pada masa kini, beliau menjadi ahli lembaga pengarah di beberapa syarikat sendirian berhad di Malaysia. YBhg Datuk R. Sharifuddin Hizan R. Zainal Abidin Non-Independent Non-Executive Director Pengarah Bukan Eksekutif Bukan Bebas YBhg Datuk R. Sharifuddin Hizan R. Zainal Abidin, 66, a Malaysian, was appointed a Non-Independent Executive Director of MSM Malaysia Holdings Berhad on 25 March 2011 and was redesignated as Non-Independent Non-Executive Director on 30 January 2012. He holds a Bachelor in Agricultural Economics degree from the University of New England, Armidale, Australia and a Master of Business Administration from the Catholic University of Leuven, Belgium. He has also attended the Program Management Development, Harvard Business School, Boston, United States of America. He began his career with FELDA in 1969 and during his career in FELDA, he has held several senior managerial positions before assuming his position as the Group Managing Director of Felda Holdings Bhd in 2005. Currently, he sits on the board of several private limited companies in Malaysia. YBhg Datuk R. Sharifuddin Hizan R. Zainal Abidin, 66 tahun dan warganegara Malaysia, ialah Pengarah Eksekutif Bukan Bebas MSM Malaysia Holdings Berhad sejak 25 Mac 2011 dan ditukar menjadi Pengarah Bukan Eksekutif Bukan Bebas pada 30 Januari 2012. Beliau memegang Ijazah Sarjana Muda Ekonomi Pertanian dari University of New England, Armidale, Australia serta Ijazah Sarjana dalam Pentadbiran Perniagaan dari Catholic University of Leuven, Belgium, selain pernah menghadiri Program Pembangunan Pengurusan di Harvard Business School, Boston, Amerika Syarikat. Beliau memulakan kerjaya bersama FELDA pada 1969 dan telah memegang pelbagai jawatan pengurusan kanan sebelum dilantik sebagai Pengarah Urusan Kumpulan Felda Holdings Bhd pada 2005. Pada masa kini, beliau merupakan ahli lembaga pengarah di beberapa syarikat sendirian berhad di Malaysia. 32 M S M M A L A Y S I A H O L D I N G S B E R H A D YBHG DATO’ DZULKIFLI ABD WAHAB Non-Independent Non-Executive Director Pengarah Bukan Eksekutif Bukan Bebas YBHG DATUK R. SHARIFUDDIN HIZAN R. ZAINAL ABIDIN Non-Independent Non-Executive Director Pengarah Bukan Eksekutif Bukan Bebas L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E C O R P O R A T I O N 33 PROFILE OF DIRECTORS PROFIL PENGARAH YBhg Dato’ Lim Chee Wah Non-Independent Executive Director Pengarah Eksekutif Bukan Bebas YBhg Dato’ Lim Chee Wah, 72, a Malaysian, is a Non-Independent Executive Director of MSM Malaysia Holdings Berhad since 25 March 2011. He graduated with a Bachelor in Arts (Economics) from the University of Malaya. He began his career with Malayan Sugar Manufacturing Company Bhd (MSM Co.) in 1965 and has held several managerial positions until 1989 where he was then appointed as one of the Directors of MSM Co. He was previously the Deputy Chairman of MSM Co. as well as a member of its Executive Committee and held this position until February 2012. Currently, he is the Chairman of Jerneh Asia Berhad and a director of Malaysia Bulk Carriers Berhad which are public listed companies in Malaysia. He is also a trustee of Kuok Foundation Berhad (a charitable organisation) and a Director of several private limited companies in Malaysia. YBhg Dato’ Lim Chee Wah, 72 tahun dan warganegara Malaysia ialah Pengarah Eksekutif Bukan Bebas MSM Malaysia Holdings Berhad sejak 25 Mac 2011. Beliau memegang Ijazah Sarjana Muda Kesenian (Ekonomi) dari Universiti Malaya. Beliau memulakan kerjaya dengan Malayan Sugar Manufacturing Company Bhd (MSM Co.) pada 1965 dan telah memegang pelbagai jawatan pengurusan sehingga 1989 apabila beliau dilantik sebagai salah seorang Pengarah MSM Co. Beliau sebelum ini merupakan Timbalan Pengerusi MSM Co. selain menjadi ahli Jawatankuasa Eksekutifnya sehingga Februari 2012. Pada masa kini, beliau merupakan Pengerusi di Jerneh Asia Berhad dan pengarah di Malaysia Bulk Carriers Berhad yang merupakan syarikat-syarikat tersenarai awam di Malaysia. Beliau juga merupakan seorang pemegang amanah di Kuok Foundation Berhad (sebuah organisasi kebajikan) selain menjadi Pengarah di beberapa syarikat sendirian berhad di Malaysia. YM Raja Anuar Raja Abu Hassan Independent Non-Executive Director Pengarah Bukan Eksekutif Bebas Chairman of Audit Committee Pengerusi Jawatankuasa Audit YM Raja Anuar Raja Abu Hassan, 56, a Malaysian, is an Independent Non-Executive Director of MSM Malaysia Holdings Berhad since 25 March 2011. He is a Chartered Accountant by profession, a member of the Malaysian Institute of Accountants (MIA), a member of the Malaysian Institute of Certified Public Accountants (MICPA), a Fellow of the Association of Chartered Certified Accountant (ACCA) and a Chartered Member of the Chartered Institute of Internal Auditors. During his career, he held senior positions in finance and internal audit in several public listed companies in various industry sectors. His broad working experience included amongst others, holding positions as Internal Audit Manager of PROTON Holdings; Commercial Accounting Manager of Sime Darby Plantations; Head, Overseas Operations of Malayan Banking Bhd; General Manager Internal Audit of Sapura Holdings and Director, Internal Audit of Golden Hope Plantations Bhd. He has considerable experience in the financial and reporting systems operating in a number of foreign countries, having served on numerous audit and non-audit related assignments in Asia, Europe, North America and North Africa. Currently, he sits on the board of Perdana Petroleum Berhad which is a public listed company. YM Raja Anuar Raja Abu Hassan, 56 tahun dan warganegara Malaysia, ialah Pengarah Bukan Eksekutif Bebas MSM Malaysia Holdings Berhad sejak 25 Mac 2011. Beliau adalah seorang Akauntan Bertauliah dan merupakan ahli Institut Akauntan Malaysia (MIA), ahli Institut Akauntan Awam Bertauliah Malaysia (MICPA), Felo Persatuan Akauntan Bertauliah (ACCA) dan Ahli Bertauliah Institut Juruaudit Dalaman Bertauliah. Sepanjang kerjaya beliau, beliau telah memegang pelbagai jawatan kanan dalam bidang kewangan dan audit dalaman di beberapa sektor industri. Beliau pernah berkhidmat sebagai Pengurus Audit Dalaman di PROTON Holdings; Pengurus Perakaunan Komersil di Sime Darby Plantations; Ketua, Operasi Luar Negara di Malayan Banking Bhd; Pengurus Besar Audit Dalaman di Sapura Holdings, dan Pengarah Audit Dalaman di Golden Hope Plantations Berhad. Beliau memiliki pengalaman yang luas dalam sistem kewangan dan laporan yang digunapakai di beberapa negara asing berikutan tugasan beliau di Asia, Eropah, Amerika Utara dan Afrika Utara dalam tugasan-tugasan berkaitan audit dan bukan audit. Pada masa kini, beliau merupakan ahli lembaga pengarah di Perdana Petroleum Berhad iaitu sebuah syarikat tersenarai awam. 34 M S M M A L A Y S I A H O L D I N G S B E R H A D YBHG DATO’ LIM CHEE WAH Non-Independent Executive Director Pengarah Eksekutif Bukan Bebas YM RAJA ANUAR RAJA ABU HASSAN Independent Non-Executive Director Pengarah Bukan Eksekutif Bebas L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E C O R P O R A T I O N 35 PROFILE OF DIRECTORS PROFIL PENGARAH YBhg Dato’ Zainal Haji Ismail Independent Non-Executive Director Pengarah Bukan Eksekutif Bebas Member of the Audit Committee and Nomination And Remuneration Committee Ahli Jawatankuasa Audit dan Jawatankuasa Pencalonan dan Imbuhan YBhg Dato’ Zainal Haji Ismail, 69, a Malaysian, is an Independent Non-Executive Director of MSM Malaysia Holdings Berhad since 25 March 2011. He graduated from the University of Malaya with a Bachelor in Arts (Hons.) and Diploma in Public Administration. He started his career with the Civil Service Department as an Assistant Secretary in 1968. He was subsequently appointed as the Director of Training and Career Development of Lembaga Kemajuan Pahang Tenggara (DARA). In 1977, he served Sarawak Development Department as the State Development Officer and in 1984 he was appointed as the first Director in the Sarawak Development Department. He was also appointed as the General Manager of Yayasan Pahang and in 1988 as the State Finance Officer for the State of Pahang. Currently, he also sits on the board of several private limited companies in Malaysia. YBhg Dato’ Zainal Haji Ismail, 69 tahun dan warganegara Malaysia, ialah Pengarah Bukan Eksekutif Bebas MSM Malaysia Holdings Berhad sejak 25 Mac 2011. Beliau memegang Ijazah Sarjana Muda Kesenian (Kepujian) dan Diploma Pentadbiran Awam dari Universiti Malaya. Beliau memulakan kerjaya sebagai Penolong Setiausaha di Jabatan Perkhidmatan Awam pada 1968. Beliau kemudiannya dilantik sebagai Pengarah Latihan dan Pembangunan Kerjaya Lembaga Kemajuan Pahang Tenggara (DARA). Pada 1977, beliau menyertai Jabatan Pembangunan Negeri Sarawak sebagai Pegawai Pembangunan Negeri dan pada 1984, beliau dilantik sebagai Pengarah pertama jabatan tersebut. Beliau juga pernah berkhidmat sebagai Pengurus Besar Yayasan Pahang dan pada 1988 sebagai Pegawai Kewangan Negeri Pahang. Pada masa kini, beliau juga merupakan seorang ahli lembaga pengarah di beberapa syarikat sendirian berhad di Malaysia. YBhg Dato’ Hajah Rosni Haji Zahari Independent Non-Executive Director Pengarah Bukan Eksekutif Bebas Member of Audit Committee and Nomination And Remuneration Committee Ahli Jawatankuasa Audit dan Jawatankuasa Pencalonan dan Imbuhan YBhg Dato’ Hajah Rosni Haji Zahari, 50, a Malaysian, is an Independent Non-Executive Director of MSM Malaysia Holdings Berhad since 25 March 2011. She graduated with a Bachelor in Law from the University of Technology MARA. She began her career as an Advocate & Solicitor in the High Court of Malaya in 1990 and as a Shariah lawyer in the State of Pahang in 1989. She is also currently the partner of Messrs Rosni, Francis Tan & Co. She started her career in politics as early as 1982 and became State Assemblywoman of Pahang in 1999. She is the Chief of Pergerakan Wanita UMNO of Maran from 1992 to date and she is also the Chief of Pergerakan Wanita UMNO Negeri Pahang since 2008. She is an Executive Committee of Pergerakan Wanita UMNO Malaysia from 2004 to date. Currently, she sits on the board of several private limited companies in Malaysia. YBhg Dato’ Hajah Rosni Haji Zahari, 50 tahun dan warganegara Malaysia, ialah Pengarah Bukan Eksekutif Bebas MSM Malaysia Holdings Berhad sejak 25 Mac 2011. Beliau memegang Ijazah Sarjana Muda Undang-undang dari Universiti Teknologi MARA. Beliau memulakan kerjaya sebagai Peguam Bela & Peguam Cara di Mahkamah Tinggi Malaya pada 1990 dan kemudian sebagai peguam Shariah di Negeri Pahang pada 1989. Beliau juga merupakan rakan kongsi di Messrs Rosni, Francis Tan & Co. Beliau memulakan kerjaya dalam bidang politik pada 1982 dan menjadi Ahli Dewan Undangan Negeri Pahang pada 1999. Beliau adalah Ketua Pergerakan Wanita UMNO di Maran dari 1992 hingga kini dan juga Ketua Pergerakan Wanita UMNO Negeri Pahang sejak 2008. Selain itu, beliau adalah ahli Jawatankuasa Eksekutif Pergerakan Wanita UMNO Malaysia dari 2004 hingga kini. Pada masa kini, beliau merupakan ahli lembaga pengarah di beberapa syarikat sendirian berhad di Malaysia. Additional Information: • None of the Directors have any family relationship with any other Directors and/or major shareholders of the Company or has any conflict of interest with the Company. • None of the Directors have convictions for offences within the past ten years. • The details of Directors’ attendance at Board Meetings held in the financial year ended 31 December 2011 are set out in the Statement on Corporate Governance on page 49 of the Annual Report. 36 Maklumat Tambahan: • Kesemua Pengarah di atas tidak mempunyai sebarang hubungan kekeluargaan dengan mana-mana Pengarah dan/atau pemegang saham utama Syarikat atau mempunyai sebarang konflik kepentingan dengan Syarikat. • Kesemua Pengarah di atas tidak pernah disabitkan dengan sebarang kesalahan sepanjang sepuluh tahun lepas. • Butiran kehadiran Pengarah ke Mesyuarat Lembaga Pengarah yang diadakan pada tahun kewangan berakhir 31 Disember 2011 dibentangkan dalam Penyata Urus Tadbir Korporat pada muka surat 49 Laporan Tahunan ini. M S M M A L A Y S I A H O L D I N G S B E R H A D YBHG DATO’ ZAINAL HAJI ISMAIL Independent Non-Executive Director Pengarah Bukan Eksekutif Bebas YBHG DATO’ HAJAH ROSNI HAJI ZAHARI Independent Non-Executive Director Pengarah Bukan Eksekutif Bebas L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E C O R P O R A T I O N 37 PROFILE OF SENIOR MANAGEMENT PROFIL AHLI PENGURUSAN KANAN Chua Say Sin Chua Say Sin, 65, a Malaysian, is the President/Chief Executive Officer of MSM Malaysia Holdings Berhad (MSM) since 25 March 2011. He is also the CEO/Managing Director of Malayan Sugar Manufacturing Company Bhd (MSM Co.), responsible for the sugar refining business which includes the refined sugar operations and productions in the two subsidiaries, namely MSM Co. and Kilang Gula Felda Perlis Sendirian Berhad (KGFP). He started his career in the container port of the Port of Singapore Authority, Singapore in 1973. Subsequently, he joined MSM Co. as an Instrument Manager in 1974, where he was primarily responsible for the implementation of automatic/computer control and mechanisation of sugar refinery operations. He rose through the ranks of MSM Co. and was appointed Factory Manager in 1988 before he was seconded to another subsidiary of PBB Group Berhad, ChemQuest Sdn Bhd, holding the post of Managing Director. Since 1999 until present, he is the Managing Director of MSM Co. He has over 30 years experience in the sugar industry. He graduated with a Bachelor in Electrical Engineering in 1970 from the University of New South Wales, Australia and a Master of Engineering Science in 1972 from the University of Sydney, Australia. He is currently a registered Professional Engineer (PE). He is also a member of the Institution of Engineer Malaysia (MIEM). Currently, he does not hold any directorship in other public companies. He does not have any family relationship with any of the Directors and/or major shareholders of the Company nor has any conflic of interests with the Company. He also has no conviction for offences within the past ten (10) years. Chua Say Sin, 65, warganegara Malaysia ialah Presiden/Ketua Pegawai Eksekutif MSM Malaysia Holdings Berhad (MSM) sejak 25 Mac 2011. Beliau yang juga merupakan Ketua Pegawai Eksekutif/Pengarah Urusan Malayan Sugar Manufacturing Company Bhd (MSM Co.), bertanggungjawab menguruskan perniagaan pemprosesan gula yang melibatkan operasi dan pengeluaran gula bertapis dalam dua anak syarikat iaitu MSM Co. dan Kilang Gula Felda Perlis Sendirian Berhad (KGFP). Beliau memulakan kerjaya di pelabuhan kontena di Lembaga Pelabuhan Singapura, Singapura pada 1973. Beliau kemudian menyertai MSM Co. sebagai Pengurus Instrumen pada 1974, di mana beliau bertanggungjawab ke atas pelaksanaan kawalan automatik/berkomputer dan penjenteraan operasi kilang pemprosesan gula. Beliau dilantik sebagai Pengurus Kilang pada 1988 sebelum beliau dipinjamkan kepada sebuah lagi anak syarikat kumpulan PBB, ChemQuest Sdn Bhd, sebagai Pengarah Urusan. Beliau memegang jawatan Pengarah Urusan MSM Co. sejak 1999 hingga kini. Beliau mempunyai lebih 30 tahun pengalaman dalam industri penghasilan gula. Beliau ialah lulusan Ijazah Sarjana Muda Kejuruteraan Elektrik pada 1970 dari University of New South Wales, Australia dan Ijazah Sarjana Sains Kejuruteraan pada 1972 dari University of Sydney, Australia. Beliau ialah adalah seorang Jurutera Profesional (PE) berdaftar, selain menjadi ahli Institut Jurutera Malaysia (MIEM). Pada masa ini, beliau tidak memegang sebarang jawatan pengarah dalam mana-mana syarikat awam. Beliau tidak mempunyai sebarang hubungan kekeluargaan dengan mana-mana Pengarah dan/atau pemegang saham utama Syarikat atau mempunyai sebarang konflik kepentingan dengan Syarikat. Beliau juga tidak pernah disabitkan dengan sebarang kesalahan sejak sepuluh (10) tahun lepas. 38 M S M M A L A Y S I A H O L D I N G S B E R H A D Mohamad Amri Sahari @ Khuzari Mohamad Amri Sahari @ Khuzari is the Deputy Chief Executive Officer of MSM responsible for the Group’s overall business strategy and vision development. In addition, he oversees KGFP’s operations, development of sales and marketing strategies, the company’s growth, quality assurance, policy and strategy as well as monitors the company’s overall profitability. He began his career with Felda Palm Industries Sdn Bhd as Factory Engineer in 1989 and later became a Mill Manager in Hamparan Badai Palm Oil Mill, Lahad Datu, Sabah in 1996. He was appointed the General Manager of Felda Palm Industries Sdn Bhd in 2004 before being seconded to KGFP, holding the same post of General Manager. He was then promoted to Senior General Manager in 2008 and assumed the role until 2010. Currently, he is the Acting Executive Director/Chief Executive Officer of KGFP. He obtained a Bachelor of Science in Mechanical Engineering in 1987 from South Dakota State University, USA and a Master of Business and Administration (Strategic Management) in 2003 from University of Technology Malaysia, Kuala Lumpur. He is also a qualified 2nd Grade Steam Engineer. Mohamad Amri Sahari @ Khuzari ialah Timbalan Ketua Pegawai Eksekutif MSM, bertanggungjawab ke atas strategi perniagaan keseluruhan Kumpulan dan pembangunan visinya. Selain itu, beliau bertanggungjawab ke atas penyeliaan operasi KGFP, perkembangan strategi-strategi jualan dan pemasaran, pertumbuhan syarikat, jaminan kualiti, pelaksanaan dasar dan strategi serta pemantauan keuntungan keseluruhan syarikat. Beliau memulakan kerjaya dengan Felda Palm Industries Sdn Bhd sebagai Jurutera Kilang pada 1989 dan kemudian bertugas sebagai Pengurus Kilang di Kilang Minyak Sawit Hamparan Badai, Lahad Datu, Sabah pada 1996. Beliau dilantik sebagai Pengurus Besar Felda Palm Industries Sdn Bhd pada 2004 sebelum dipinjamkan kepada KGFP dalam kapasiti yang sama. Beliau seterusnya dinaikkan pangkat sebagai Pengurus Besar Kanan pada 2008 dan terus memegang jawatan tersebut sehingga 2010. Pada masa kini, beliau merupakan Pemangku Pengarah Eksekutif/Ketua Pegawai Eksekutif KGFP. Beliau memperoleh Ijazah Sarjana Muda Sains dalam Kejuruteraan Mekanikal pada 1987 dari South Dakota State University, AS dan Ijazah Sarjana dalam Perniagaan dan Pentadbiran (Pengurusan Strategik) pada 2003 dari Universiti Teknologi Malaysia, Kuala Lumpur. Beliau juga memiliki kelayakan Jurutera Wap Gred 2. Left to right Dari kiri ke kanan CHUA SAY SIN President/Chief Executive Officer Presiden/Ketua Pegawai Eksekutif MOHAMAD AMRI SAHARI @ KHUZARI Deputy Chief Executive Officer Timbalan Ketua Pegawai Eksekutif L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E C O R P O R A T I O N 39 PROFILE OF SENIOR MANAGEMENT PROFIL AHLI PENGURUSAN KANAN Raja Faridah Raja Ahmad Raja Faridah Raja Ahmad is the Chief Financial Officer of MSM, responsible for Group Finance. She began her career with Perak State Development Corporation as a trainee executive in 1990 and was later seconded to a subsidiary printing company, undertaking a costing project for the newly acquired company. She later joined FELDA as an accountant in 1991. She was appointed the Manager/Head of Finance, thereafter the Senior Finance Manager of several companies and divisions within the Felda Group between 1993 to 2005. She was responsible to oversee the finance and accounting operations of the companies, and was instrumental in the implementation of the Felda Group’s SAP ERP System (SKB) from 2000 to 2003. She was promoted to General Manager, Finance in 2004, assuming the responsibility of the Head of Finance of the group’s Plantation Division before joining Felda Holdings Bhd (FHB) in 2005. She was seconded to PwC Capital Sdn Bhd, a company within the PricewaterhouseCoopers network of affiliate firms, specialising in consultancy and advisory work in 2008. She was then promoted to Executive Director of FHB Group Finance in 2009 until 2011. She graduated with a Bachelor in Accountancy in 1987 from the University of East Anglia, England. She is also the member of the Malaysian Institute of Accountants (MIA) and an Associate Member of the Chartered Institute of Management Accountant (CIMA). Raja Faridah Raja Ahmad ialah Ketua Pegawai Kewangan MSM, bertanggungjawab ke atas Kewangan Kumpulan. Beliau memulakan kerjaya dengan Perbadanan Pembangunan Negeri Perak selaku eksekutif pelatih pada 1990 dan kemudiannya dipinjamkan kepada sebuah anak syarikat percetakan bagi menguruskan projek penentuan kos untuk syarikat yang baru diambilalih tersebut. Beliau kemudiannya bekerja di FELDA sebagai Akauntan pada 1991. Beliau dilantik sebagai Pengurus/Ketua Jabatan Kewangan, dan kemudian sebagai Pengurus Kanan Kewangan di beberapa syarikat dan jabatan dalam Kumpulan Felda di antara tahun 1993 hingga 2005. Beliau bertanggungjawab ke atas operasi kewangan dan perakaunan syarikat-syarikat tersebut, dan telah memainkan peranan penting dalam pelaksanaan Sistem SAP ERP (SKB) Kumpulan Felda dari tahun 2000 hingga 2003. Beliau dinaikkan pangkat sebagai Pengurus Besar Kewangan pada 2004, yakni memikul tanggungjawab Ketua Jabatan Kewangan Bahagian Perladangan kumpulan sebelum menyertai Felda Holdings Bhd (FHB) pada 2005. Pada 2008, beliau dipinjamkan kepada PwC Capital Sdn Bhd, sebuah syarikat dalam rangkaian firma bersekutu PricewaterhouseCoopers, dengan tanggungjawab khusus sebagai perunding dan penasihat. Beliau kemudian dinaikkan pangkat sebagai Pengarah Eksekutif Kewangan Kumpulan FHB pada 2009 dan memegang jawatan tersebut sehingga 2011. Beliau memperoleh Ijazah Sarjana Muda Perakaunan pada 1987 dari University of East Anglia, England. Beliau juga merupakan ahli Institut Akauntan Malaysia (MIA) dan Ahli Bersekutu Chartered Institute of Management Accountant (CIMA). Ha Charm Mun Ha Charm Mun is the General Manager, Factory Operations, responsible for overseeing the operation of MSM’s sugar refinery in Prai. He began his career in MSM Co. in 1982 as a Mechanical Engineer and was primarily responsible for plant maintenance, upgrading and expansion project implementation. In 1992, he joined DuPont Singapore, Adi-pure Plant as a Senior Engineer. Later, he was responsible for plant maintenance support to Idemitsu SM (Malaysia) Sdn Bhd as Maintenance Manager with the primary job function of attending to the maintenance of a styrene monomer plant. He later rejoined MSM in 2002 and was appointed as General Manager in 2004. He obtained a Bachelor of Science in Mechanical Engineering from the University of Sussex, United Kingdom. Ha Charm Mun ialah Pengurus Besar, Operasi Kilang di mana beliau bertanggungjawab menyelia operasi kilang pemprosesan gula MSM di Prai. Beliau memulakan kerjaya bersama MSM Co. pada 1982 sebagai Jurutera Mekanikal di mana beliau bertanggungjawab ke atas pelaksanaan projek penyelenggaraan, penaiktarafan dan peluasan kilang. Pada 1992, beliau menyertai DuPont Singapore, Adi-pure Plant sebagai Jurutera Kanan. Kemudiannya, beliau bertanggungjawab ke atas kerja-kerja sokongan penyelenggaraan loji untuk Idemitsu SM (Malaysia) Sdn Bhd di mana tugas utama beliau melibatkan pengurusan kerja-kerja penyelenggaraan sebuah loji monomer stirena. Beliau menyertai MSM semula pada 2002 dan dilantik sebagai Pengurus Besar pada 2004. Beliau memperoleh Ijazah Sarjana Muda Sains dalam Kejuruteraan Mekanikal dari University of Sussex, United Kingdom. 40 M S M M A L A Y S I A H O L D I N G S B E R H A D Ismail Abdullah Ismail Abdullah is the General Manager, Logistics, responsible for the operational management of Astakonas fleet consisting of 35 prime movers based at Sungai Buloh and to ensure efficient delivery of MSM products to its customers. He joined the Royal Malaysian Police Force in 1970 as a Probationary Inspector and retired as a Senior Assistant Commissioner (II) in 2006. He obtained a Police Science Diploma from University Kebangsaan Malaysia. He joined Astakonas in 2007 as the General Manager and is still currently holding the post in Astakonas. Ismail Abdullah ialah Pengurus Besar, Logistik yang bertanggungjawab ke atas pengurusan operasi armada Astakonas yang terdiri daripada 35 penggerak utama yang berpangkalan di Sungai Buloh selain memastikan penghantaran yang efisien bagi produk-produk MSM kepada para pelanggan. Beliau menyertai Polis Diraja Malaysia pada 1970 sebagai Inspektor Dalam Percubaan dan bersara pada 2006 sebagai Penolong Kanan Pesuruhjaya (II). Beliau memperoleh Diploma Sains Perpolisan dari Universiti Kebangsaan Malaysia. Beliau menyertai Astakonas pada 2007 sebagai Pengurus Besar, jawatan yang masih disandang beliau sehingga kini. Left to right Dari kiri ke kanan RAJA FARIDAH RAJA AHMAD Chief Financial Officer Ketua Pegawai Kewangan HA CHARM MUN General Manager, Factory Operations Pengurus Besar, Operasi Kilang ISMAIL ABDULLAH General Manager, Logistics Pengurus Besar, Logistik L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E C O R P O R A T I O N 41 AWARDS & RECOGNITIONS ANUGERAH & PENGIKTIRAFAN Over the years, our group has achieved a number of major certifications for our products and manufacturing processes, notably: SEJAK PENUBUHANNYA, KUMPULAN KAMI TELAH MEMPEROLEH BEBERAPA PENSIJILAN PENTING UNTUK PRODUK-PRODUK DAN PROSES-PROSES PERKILANGANNYA, TERMASUK: • Buatan Malaysia Certification for our white refined sugars for general and industrial use. Pensijilan Buatan Malaysia untuk gula putih bertapis kami untuk penggunaan am dan industri. • HALAL certification by Department of Islamic Development (JAKIM) Certification as confirmation of our compliance with stringent food processes. Pensijilan HALAL dari JAKIM bagi mengesahkan pematuhan kami terhadap proses pembuatan makanan yang ketat. • ISO 9001:2000 Certification by SIRIM QAS for complying with Quality Management Systems. Pensijilan ISO 9001:2000 oleh SIRIM QAS untuk pematuhan kepada Sistem Pengurusan Kualiti. • ISO 22000:2005 Certification by SIRIM QAS for complying with Food Safety Management Systems. Pensijilan ISO 22000:2005 oleh SIRIM QAS untuk pematuhan kepada Sistem Pengurusan Keselamatan Makanan. 42 M S M M A L A Y S I A H O L D I N G S B E R H A D • ISO 9001:2008 Certification by SIRIM QAS for complying with Quality Management Systems in: Pensijilan ISO 9001:2008 oleh SIRIM QAS untuk pematuhan kepada Sistem Pengurusan Kualiti dalam: – Manufacture of refined sugar and related products Pembuatan gula bertapis dan produk-produk berkaitan – Receiving and warehousing of refined sugar Penerimaan dan penggudangan gula bertapis – Delivery of refined sugar to customers Pembekalan gula bertapis kepada pelanggan – Purchasing of raw sugar Pembelian gula mentah – Marketing service for export and domestic sales Khidmat pemasaran untuk jualan eksport dan domestik • Kosher Certification by a London Beth Bin certified Company Pensijilan Kosher dari sebuah Syarikat dengan pengiktirafan London Beth Bin • Hazard Analysis and Critical Control Point (HACCP) certification by the Ministry of Health, Malaysia Pensijilan Analisis Bahaya dan Titik Kawalan Kritikal (HACCP) dari Kementerian Kesihatan Malaysia • SIRIM product certification for: Pensijilan produk SIRIM untuk: – White refined sugar – Gula putih bertapis – Soft brown sugar – Gula perang lembut – Fine granulated sugar Gula pasir bertapis Castor sugar Gula kastor Icing sugar Gula aising L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E C O R P O R A T I O N 43 In Malaysia, we sold 781,818 tonnes of refined sugar products to distributors and retailers, and 27,214 tonnes to industrial customers in 2011. Di Malaysia, kami telah menjual 781,818 tan metrik produk gula bertapis kepada para pengedar dan peruncit, dan 27,214 tan metrik kepada pelanggan industri pada 2011. Building sweet ties Membina jalinan yang manis Statement on Corporate Governance Penyata Urus Tadbir Korporat The Board of Directors strongly believes that good corporate governance is vital in delivering long-term sustainable business growth and creating economic value for shareholders as well as other stakeholders. The application of sound corporate governance standards and practices ensures that MSM Malaysia Holdings Berhad (MSM) is managed appropriately and operated successfully to meet the current and future needs of a global business environment. The Board is fully committed towards achieving full compliance with the principles and best practices of the Revised Malaysian Code on Corporate Governance (Code), Bursa Malaysia Securities Berhad’s (Bursa Malaysia) Main Market Listing Requirements (LR) as well as the Corporate Governance Guide (CG Guide) issued by Bursa Malaysia. The Board constantly strives in its efforts to enhance and raise a high standard of corporate governance throughout MSM Group, which are fundamental to fulfilling its responsibility of protecting and enhancing shareholder value and the financial performance of the Group. Good corporate governance practices, however, should extend beyond mere statement of compliance. It should aim at achieving the highest standards of conduct, business integrity, ethics, accountability and professionalism across all the Group’s activities. The Board acknowledges the importance of corporate governance in enhancing stakeholder value, increasing investor confidence, establishing customer trust and building a competitive organisation to support the Group’s corporate mission and vision. The Board is pleased to disclose the Group’s application of the principles as set out in the Code. Lembaga Pengarah percaya bahawa urus tadbir korporat yang baik adalah penting untuk pertumbuhan perniagaan yang mampan dalam jangka panjang dan untuk mencipta nilai ekonomi untuk pemegang saham dan pihak berkepentingan lain. Gunapakai piawaian dan amalan urus tadbir korporat yang mantap dapat memastikan bahawa Kumpulan MSM Malaysia Holdings Berhad (MSM) (Kumpulan) diurus dan dikendalikan dengan baik dan jayanya bagi memenuhi keperluan semasa dan masa hadapan persekitaran perniagaan global. Lembaga Pengarah amat komited dalam usaha mematuhi sepenuhnya dasar-dasar dan amalan-amalan terbaik dalam Kod Urus Tadbir Malaysia yang telah Disemak (Kod), Kehendak-kehendak Penyenaraian Pasaran Utama (LR) Bursa Malaysia Securities Berhad (Bursa Malaysia) serta Panduan Urus Tadbir Korporat (Panduan CG) terbitan Bursa Malaysia. Lembaga Pengarah terus berusaha memperbaiki dan mempertingkatkan piawaian urus tadbir korporat Kumpulan MSM, yang mana terangkum dalam tanggungjawabnya melindungi dan meningkatkan nilai pemegang saham serta prestasi kewangan Kumpulan. Bagaimanapun, amalan urus tadbir korporat yang baik perlu dibuktikan dan bukan hanya satu penyata di atas kertas. Ia harus menghasilkan pencapaian piawaian tertinggi dalam aspek tatacara, kewibawaan perniagaan, etika, kebertanggungjawaban dan profesionalisme dalam semua kegiatan Kumpulan. Lembaga Pengarah mengiktiraf kepentingan urus tadbir korporat dalam meningkatkan nilai pemegang berkepentingan, mengukuhkan keyakinan pelabur, mewujudkan kepercayaan pelanggan dan membina sebuah organisasi yang kompetitif bagi menyokong pencapaian matlamat dan wawasan korporat Kumpulan. Lembaga Pengarah dengan sukacita membentangkan pelaksanaan dasar-dasar ini oleh Kumpulan seperti yang terkandung dalam Kod. LEMBAGA PENGARAH MSM THE BOARD OF DIRECTORS OF MSM Lembaga Pengarah The Board Lembaga Pengarah bertanggungjawab ke atas urus tadbir penuh Kumpulan dengan memastikan peruntukan panduan dan rancangan penggantian yang strategik untuk Kumpulan, pemantauan matlamat pengurusan yang berkesan dan kebertanggungjawaban terhadap para pelabur dan pemegang berkepentingan. The Board is responsible for the overall governance of the Group by ensuring the provision of strategic guidance and succession plan for the Group, the effective monitoring of management goals and accountability to investors and stakeholders. Board Composition and Balance The Board has a balanced composition of Executive and Non-Executive Directors. More than one-third (1/3) of the Board consists of Independent Directors, which is in compliance with the LR. As of the date of this statement, the Board of the Company consists of eight (8) members, comprising three (3) Independent Non-Executive Directors, three (3) Non-Independent Non-Executive Directors including the Chairman and two (2) Non-Independent Executive Directors. The composition of the Board fairly reflects the interests of significant shareholders, who are adequately represented by the appointment of their nominee directors without compromising the interests of minority shareholders. 46 Komposisi dan Keseimbangan Lembaga Pengarah Lembaga Pengarah memiliki keanggotaan Pengarah eksekutif dan bukan eksekutif yang seimbang. Lebih satu pertiga (1/3) daripada ahli Lembaga Pengarah adalah Pengarah Bebas, yang mana mematuhi LR. Pada tarikh penyata ini, Lembaga Pengarah terdiri daripada lapan (8) ahli, yang mana tiga (3) adalah Pengarah Bebas Bukan Eksekutif, tiga (3) Pengarah Bukan Bebas Bukan Eksekutif termasuk Pengerusi dan dua (2) Pengarah Bukan Bebas Eksekutif. Komposisi Lembaga Pengarah mencerminkan kepentingan pemegang saham utama, yang mana diwakili dengan pelantikan calon pengarah mereka tanpa menjejaskan kepentingan pemegang saham minoriti. M S M M A L A Y S I A H O L D I N G S B E R H A D The Board is comprised of members drawn from various professional backgrounds, bringing depth and diversity in experience, expertise and perspectives to the Group’s business operations. The Group recognises the vital role played by the Board in the stewardship of its direction and operations, and ultimately the enhancement of long-term shareholder value. Tanggungjawab Utama Lembaga Pengarah Principal Responsibilities of the Board The Board members exercise due diligence and care in discharging their duties and responsibilities to ensure that high ethical standards are applied, through compliance with relevant rules and regulations, directives and guidelines in addition to adopting the best practices in the Code and CG Guide, and act in the best interest of the Group and shareholders. The Independent Directors on the Board act as a caretaker of the minority shareholders and their views carry significant weight in the Board’s decision-making process. None of the Independent Directors engage in the day-to-day management of the Company, participate in any business dealings or get involved in any other relationship with the Company. This ensures that the Independent Non-Executive Directors are free from any conflict of interest and, more importantly, allows them to function independently and in an impartial manner in discharging their roles and responsibilities as Independent Non-Executive Directors. The Non-Executive Directors have the necessary calibre to ensure that the strategies proposed by the Management are fully deliberated and examined in the long-term interest of the Group, as well as the shareholders and other stakeholders. APPOINTMENTS TO THE BOARD Re-appointment and re-election of Directors In accordance with the Articles of Association of the Company, one-third (1/3) of the Directors for the time being shall retire from office at least once in every three years and shall then be eligible for re-election. The Directors to retire in every year shall be those who, being subject to retirement by rotation, have been longest in office since their last election or appointment. A retiring Director shall retain office until the close of the General Meeting at which he retires. L A P O R A N TAHUNAN 2011 Lembaga Pengarah terdiri daripada ahli-ahli dengan pelbagai latar belakang profesional, yang menyumbang pengalaman, kepakaran dan perspektif yang luas kepada operasi perniagaan Kumpulan. Kumpulan mengiktiraf peranan penting Lembaga Pengarah dalam mengemudi halatuju dan operasinya, dan seterusnya meningkatkan nilai jangka panjang pemegang saham. ANNUAL REPORT Ahli-ahli Lembaga Pengarah menjalankan tanggungjawab mereka dengan usaha dan ketelitian yang sewajarnya bagi memastikan gunapakai piawaian etika yang tertinggi menerusi pematuhan kepada undang-undang, peraturan, arahan dan garis panduan yang berkaitan di samping gunapakai amalan terbaik Kod dan Panduan CG, selain bertindak demi kepentingan Kumpulan dan pemegang saham. Para Pengarah Bebas dalam Lembaga Pengarah bertindak selaku wakil kepada pemegang saham minoriti dan pandangan mereka adalah sangat penting dalam proses membuat keputusan Lembaga Pengarah. Pengarah Bebas tidak terlibat dalam pengurusan harian Syarikat, mengambil bahagian dalam sebarang urusan perniagaan atau terlibat dalam sebarang hubungan lain dengan Syarikat. Ini bagi memastikan Pengarah Bebas Bukan Eksekutif bebas daripada sebarang konflik kepentingan dan, lebih penting lagi, membolehkan mereka menjalankan tugas dan tanggungjawab mereka dengan bebas dan adil. Pengarah Bukan Eksekutif memiliki kaliber yang sewajarnya bagi memastikan strategi-strategi yang dicadangkan oleh pihak Pengurusan dibincangkan dan dinilai sepenuhnya demi kepentingan jangka panjang Kumpulan dan pemegang saham serta pihak berkepentingan lain. Pelantikan KE DALAM LEMBAGA PENGARAH Pelantikan Semula dan Pencalonan Semula Pengarah Menurut Tataurusan Pertubuhan Syarikat, satu pertiga (1/3) daripada para Pengarah harus bersara buat sementara sekurang-kurangnya sekali setiap tiga tahun dan seterusnya akan layak untuk pencalonan semula. Tertakluk kepada giliran persaraan, Pengarah yang akan bersara setiap tahun adalah mereka yang paling lama memegang jawatan sejak pencalonan atau pelantikan terakhir mereka. Pengarah yang akan bersara akan terus memegang jawatannya sehingga penutupan Mesyuarat Agung di mana beliau akan bersara. T H E R E P O R T S 47 Statement on Corporate Governance Penyata Urus Tadbir Korporat Division of Roles and Responsibilities between the Chairman and Chief Executive Officer Pembahagian Peranan dan Tanggungjawab di antara Pengerusi dan Ketua Pegawai Eksekutif There is a clear division of responsibilities between the roles of the Chairman and the Chief Executive Officer. The Chairman is responsible for the orderly conduct and performance of the Board, ensuring its effectiveness and assumes the formal role as the leader in chairing all Board meetings and shareholders’ meetings. The Chairman’s principal responsibilities are also to ensure that the Board fulfills its obligation as required under the applicable laws. The Chief Executive Officer is responsible for the overall operations of the business, organisational effectiveness and the implementation of the Board’s strategies and policies. Terdapat pembahagian tanggungjawab yang jelas di antara peranan Pengerusi dan Ketua Pegawai Eksekutif. Pengerusi bertanggungjawab ke atas ketertiban tatalaku dan prestasi Lembaga Pengarah, selain memastikan keberkesanannya dan bertindak sebagai ketua dalam mempengerusikan semua mesyuarat Lembaga Pengarah dan mesyuarat pemegang saham. Pengerusi juga bertanggungjawab memastikan bahawa Lembaga Pengarah menjalankan tanggungjawabnya seperti yang dikehendaki di bawah undang-undang berkaitan. Ketua Pegawai Eksekutif bertanggungjawab ke atas keseluruhan operasi perniagaan, keberkesanan organisasi dan pelaksanaan strategi-strategi dan dasardasar Lembaga Pengarah. BOARD MEETINGS MESYUARAT LEMBAGA PENGARAH The Board requires all members to devote sufficient time to the working of the Board, to effectively discharge their duties as the directors of MSM, and to use their best endeavours to attend meetings. Where any direction or decision is required expeditiously or urgently from the Board, between the scheduled meetings, Special Board meetings are convened. The Board has a regular annual schedule of matters which are tabled to the Board for their approval and/or notation which includes business performance updates, unaudited quarterly results, and report from major operation companies, strategy, investor relations, risk profile and material litigation updates. Lembaga Pengarah menghendaki semua ahlinya meluangkan masa yang secukupnya untuk menjalankan urusan Lembaga Pengarah, melaksanakan tugas mereka dengan berkesan selaku pengarah MSM, selain berusaha sedaya upaya untuk menghadiri mesyuarat-mesyuarat yang diadakan. Sekiranya arahan atau keputusan segera atau mustahak diperlukan daripada Lembaga Pengarah, Mesyuarat Khas Lembaga Pengarah akan diadakan. Lembaga Pengarah mempunyai jadual tahunan lazim untuk perkara-perkara yang dibentangkan kepada Lembaga Pengarah untuk kelulusan dan/atau catatan termasuk makluman mengenai terkini prestasi perniagaan, keputusan sukuan tahun belum diaudit, dan laporan daripada syarikat-syarikat operasi utama, strategi, hubungan pelabur, profil risiko dan makluman terkini mengenai litigasi penting. In order for Board meetings to be more effective and in-depth deliberations of matters are achieved, the meeting agenda at Board meetings are sequenced in such a way taking into consideration the complexity of the proposal and/or whether they are items for approval, discussion or notation by the Board. Agar mesyuarat Lembaga Pengarah lebih berkesan dan perbincangan mendalam dapat dilakukan, agenda mesyuarat dalam mesyuarat Lembaga Pengarah disusun dengan mengambil kira tahap kerumitan cadangan yang dibentangkan dan/atau samada butiran terbabit adalah untuk kelulusan, perbincangan atau catatan oleh Lembaga Pengarah. Whenever necessary, senior management or external advisors are also invited to attend Board and Board Committee meetings to provide further clarity on agenda items being discussed to enable the Board and/or Board Committees to arrive at a considered and informed decision. Jika perlu, pihak pengurusan kanan atau penasihat luar juga dijemput menghadiri mesyuarat Lembaga Pengarah dan mesyuarat Jawatankuasa bagi memberikan penjelasan lanjut mengenai butiran yang dibentangkan agar Lembaga Pengarah dan/atau Jawatankuasa Lembaga Pengarah dapat membuat keputusan yang tepat. 48 M S M M A L A Y S I A H O L D I N G S B E R H A D Attendance at Board and Board Committee Meetings During the financial year ended 31 December 2011, six (6) Board of Directors’ Meetings were held. The details of attendance of Board members at the Board and Board Committee Meetings since the date of their appointment as directors are as per below: Directors BOD AC NRC YB Tan Sri Haji Mohd Isa Dato’ Haji Abdul Samad # 3/5 NA NA YBhg Dato’ Dzulkifli Abd Wahab * 5/6 NA 3/3 YBhg Dato’ Sabri Ahmad * 6/6 NA NA YBhg Datuk R. Sharifuddin Hizan R. Zainal Abidin # 5/5 NA NA YBhg Dato’ Lim Chee Wah 3/5 NA NA YBhg Dato’ Zainal Haji Ismail # 4/5 3/3 3/3 YM Raja Anuar Raja Abu Hassan # 5/5 3/3 NA YBhg Dato’ Hajah Rosni Zahari # 4/5 2/3 3/3 * # # appointed with effect from 25 March 2011 appointed with effect from 10 March 2011 Kehadiran Mesyuarat Lembaga Pengarah dan Mesyuarat Jawatankuasa Semasa tahun kewangan berakhir 31 Disember 2011, enam (6) Mesyuarat Lembaga Pengarah telah diadakan. Butiran kehadiran ahli-ahli Lembaga Pengarah pada Mesyuarat Lembaga Pengarah dan Mesyuarat Jawatankuasa sejak tarikh pelantikan mereka sebagai pengarah adalah seperti berikut: Pengarah BOD AC NRC YB Tan Sri Haji Mohd Isa Dato’ Haji Abdul Samad # 3/5 NA NA YBhg Dato’ Dzulkifli Abd Wahab * 5/6 NA 3/3 YBhg Dato’ Sabri Ahmad * 6/6 NA NA YBhg Datuk R. Sharifuddin Hizan R. Zainal Abidin # 5/5 NA NA YBhg Dato’ Lim Chee Wah # 3/5 NA NA YBhg Dato’ Zainal Haji Ismail # 4/5 3/3 3/3 YM Raja Anuar Raja Abu Hassan # 5/5 3/3 NA YBhg Dato’ Hajah Rosni Zahari # 4/5 2/3 3/3 # * dilantik berkuatkuasa 25 Mac 2011 dilantik berkuatkuasa 10 Mac 2011 Abbreviations: BOD: Board of Directors AC : Audit Committee NRC : Nomination and Remuneration Committee NA : Not applicable Singkatan: BOD : Lembaga Pengarah AC : Jawatankuasa Audit NRC : Jawatankuasa Pencalonan dan Imbuhan NA : Tidak berkaitan Board Access to Senior Management, Group Company Secretary and Independent Professional Advice Akses Lembaga Pengarah kepada Pengurusan Kanan, Setiausaha Syarikat Kumpulan dan Nasihat Profesional Bebas Complete and unrestricted access is provided to the Board, either collectively or in their individual capacities, to senior management and the Group Company Secretary. In addition to regular presentations by senior management to the Board and Board Committees, Directors may seek briefings from senior management on specific matters. On a number of occasions, several selected Board members were invited by senior management to deliberate and/or provide their input on matters in which senior management intends to propose to the Board for approval. Akses penuh dan tanpa had diberikan kepada Lembaga Pengarah, samada secara kolektif atau dalam kapasiti sebagai individu, kepada pengurusan kanan dan Setiausaha Syarikat Kumpulan. Selain pembentangan berkala oleh pihak pengurusan kanan kepada Lembaga Pengarah dan Jawatankuasa Lembaga Pengarah, para Pengarah boleh mendapatkan penerangan daripada pengurusan kanan mengenai halhal tertentu. Beberapa ahli Lembaga Pengarah terpilih pernah dijemput oleh pihak pengurusan kanan untuk membincangkan dan/atau memberikan input berkaitan perkara-perkara yang ingin dicadangkan oleh pihak pengurusan kanan untuk kelulusan Lembaga Pengarah. Authority is also given to the Board to seek independent professional advice, if necessary at the Company’s expense from time to time in the performance of their duties. All Board Committees also have access to independent professional advice on the same basis. L A P O R A N TAHUNAN 2011 ANNUAL REPORT Kuasa juga diberikan kepada Lembaga Pengarah untuk mendapatkan nasihat profesional bebas, jika perlu, atas perbelanjaan Syarikat dari masa ke semasa dalam menjalankan tanggungjawab mereka. Semua Jawatankuasa Lembaga Pengarah juga memiliki akses untuk mendapatkan nasihat profesional bebas atas dasar yang sama. T H E R E P O R T S 49 Statement on Corporate Governance Penyata Urus Tadbir Korporat Supply of Information Bekalan Maklumat The Board regularly reviews reports on progress against financial objectives, business development and also receives regular reports and presentations on strategy and updates, risks profiles and material litigation. Regular reports are also provided by Board Committees on their deliberations and recommendations. The agenda and supporting papers are distributed in advance of all Board and Board Committee meetings to allow time for appropriate review to facilitate full discussion at the meetings. Lembaga Pengarah secara kerap menyemak laporan kemajuan berbanding objektif kewangan dan perkembangan perniagaan selain menerima laporan dan pembentangan mengenai strategi dan makluman terkini, profil risiko dan litigasi penting. Laporan lazim juga disediakan oleh Jawatankuasa Lembaga Pengarah mengenai perbincangan dan cadangan mereka. Agenda dan kertas-kertas sokongan diedarkan lebih awal sebelum berlangsungnya mesyuarat Lembaga Pengarah dan mesyuarat Jawatankuasa Lembaga Pengarah bagi memberi masa yang secukupnya untuk semakan dibuat agar dapat membantu dalam perbincangan semasa mesyuarat. Board meeting agenda and Board meeting papers which include, among others, comprehensive management reports, minutes of meeting, project proposal and supporting documents are targeted for dissemination to the Directors at least seven days prior to Board meetings. Presentations to the Board are prepared and delivered in a manner that ensures a clear and adequate presentation of the subject matter. The Board paper format includes an Executive Summary which outlines the salient key points of matters to be deliberated. All issues raised, discussions, deliberations, decisions and conclusions including dissenting views made at Board meetings along with clear actions to be taken by responsible parties are recorded in the minutes. Where the Board is considering a matter in which a Director has interest, the relevant Director immediately discloses the interest and abstains from participating in any discussion or the voting on the subject matter. The Board is constantly advised and updated on statutory and regulatory requirements pertaining to their duties and responsibilities. As and when the need arises, Directors are also provided with ad-hoc reports, information papers and relevant training where necessary to ensure they are appraised on key business, operational, corporate, legal, regulatory and industry matters. Directors’ Training All Directors have attended the Mandatory Accreditation Programme accredited by Bursa Malaysia. The Company acknowledges that continuous education is crucial for the Board members to gain insights into the state of economy, technological advances, regulatory updates and management strategies to enhance the Board’s skills and knowledge in discharging its responsibilities. The Directors are encouraged to attend continuous education programmes, talks, seminars, workshops and conferences to enhance their skill and knowledge and to ensure Directors keep abreast with new developments in the business environment. 50 Agenda mesyuarat Lembaga Pengarah dan kertas-kertas mesyuarat Lembaga Pengarah yang merangkumi, antara lain, laporan menyeluruh pengurusan, minit mesyuarat, cadangan projek dan dokumen-dokumen sokongan akan diedarkan kepada para Pengarah sekurang-kurangnya tujuh hari sebelum mesyuarat Lembaga Pengarah diadakan. Pembentangan kepada Lembaga Pengarah disediakan dan disampaikan dalam cara yang boleh memastikan pembentangan yang jelas dan mencukupi. Format kertas Lembaga Pengarah merangkumi Ringkasan Eksekutif yang menggariskan perkara-perkara utama untuk dibincangkan. Semua isu yang dibangkitkan, perbincangan, pertimbangan, keputusan dan kesimpulan termasuk pandangan bertentangan yang dibuat pada mesyuarat Lembaga Pengarah berserta tindakan yang akan diambil oleh pihak sewajarnya dicatatkan dalam minit mesyuarat. Apabila Lembaga Pengarah mempertimbangkan sesuatu perkara yang mempunyai kepentingan kepada seorang Pengarah, Pengarah terbabit harus dengan serta-merta mendedahkan kepentingan tersebut dan mengecualikan diri dari sebarang perbincangan atau undian mengenai perkara tersebut. Lembaga Pengarah dimaklumkan secara kerap mengenai kehendakkehendak berkanun dan perundangan yang berkaitan dengan tugas dan tanggungjawabnya. Sekiranya perlu, para Pengarah juga disediakan dengan laporan ad-hoc, kertas maklumat dan latihan yang berkaitan bagi memastikan mereka mengamati perkara-perkara utama dalam aspek perniagaan, operasi, korporat, perundangan, kawal selia dan industri. Latihan Pengarah Kesemua Pengarah telah menghadiri Program Akreditasi Mandatori yang diiktiraf oleh Bursa Malaysia. Syarikat mengiktiraf kepentingan pembelajaran berterusan untuk ahli-ahli Lembaga Pengarah agar mereka memperoleh ilmu berguna tentang keadaan ekonomi, kemajuan teknologi, perkembangan terkini kawal selia dan strategi-strategi pengurusan bagi meningkatkan lagi kemahiran dan pengetahuan Lembaga Pengarah dalam menjalankan tanggungjawabnya. Para Pengarah digalakkan menghadiri program-program pendidikan, ceramah, seminar, bengkel dan persidangan bagi meningkatkan kemahiran dan pengetahuan mereka di samping untuk memastikan bahawa para Pengarah sentiasa mengikuti perkembangan terkini dalam dunia perniagaan. M S M M A L A Y S I A H O L D I N G S B E R H A D During the financial year under review, Directors have attended the relevant training programmes to further enhance their knowledge to enable them to discharge their duties and responsibilities more effectively. Sepanjang tahun kewangan ini, para Pengarah telah menghadiri programprogram latihan yang berkaitan bagi meningkatkan pengetahuan agar mereka dapat menjalankan tugas dan tanggungjawab dengan lebih berkesan. Board Committees Jawatankuasa Lembaga Pengarah Although the Board has delegated specific responsibilities to several Board Committees, the Board acknowledges that the ultimate responsibility on all matters lies with the entire Board. In this respect, deliberations and/or recommendations of the Board Committees are reported to the Board for notation and/ or decisions. Walaupun Lembaga Pengarah telah mengagihkan tanggungjawab khusus kepada beberapa Jawatankuasa Lembaga Pengarah, ia tetap memaklumi bahawa tanggungjawab mutlak ke atas semua hal masih terletak pada Lembaga Pengarah. Oleh itu, semua pertimbangan dan/ atau cadangan yang dibuat oleh Jawatankuasa Lembaga Pengarah akan dilaporkan kepada Lembaga Pengarah untuk catatan dan/atau keputusan. In discharging its duties and responsibilities, the Board is assisted mainly by the Audit Committee and the Nomination and Remuneration Committee. Dalam menjalankan tugas dan tanggungjawabnya, Lembaga Pengarah dibantu oleh Jawatankuasa Audit serta Jawatankuasa Pencalonan dan Imbuhan. The Board delegates certain specific matters to other ad hoc Board Committees as and when necessary. Each of the Board Committees is governed by its own set of Terms of Reference which clearly defines its duties and responsibilities, function, authority and powers. The Terms of Reference is subject to review from time to time to ensure that they are relevant and up-todate. The members and Chairman of each Board Committee are appointed by the Board. Lembaga Pengarah membahagikan tugasan khusus kepada Jawatankuasa ad-hoc lain jika dan apabila perlu. Setiap Jawatankuasa Lembaga Pengarah diurus tadbir oleh Terma-terma Rujukannya sendiri yang mentakrifkan dengan jelas tugas, tanggungjawab, fungsi dan bidang kuasanya. Terma-terma Rujukan adalah tertakluk kepada semakan dari masa ke semasa bagi memastikannya kekal relevan dan terkini. Ahli-ahli dan Pengerusi setiap Jawatankuasa dilantik oleh Lembaga Pengarah. Operationally all deliberations, recommendations and decisions of the Board Committees are recorded and minuted and subsequently confirmed by the Board Committees at the subsequent Board Committee meetings. During Board meetings, the Chairmen of the various Committees provide summary reports of the decisions and recommendations made by the Board Committees, and highlight to the Board should any further deliberation be required at the Board level. The composition of the Audit Committee is as follows: i. YM Raja Anuar Raja Abu Hassan – Chairman, Independent Non-Executive Director ii. YBhg Dato’ Zainal Haji Ismail – Independent Non-Executive Director Further details of the summary of activities of the Audit Committee during Financial Year 2011 and Terms of Reference of the Audit Committee are set out separately in the Audit Committee Reports on page 61 to 66 of this Annual Report. TAHUNAN 2011 ANNUAL Komposisi Jawatankuasa Audit adalah seperti berikut: i. YM Raja Anuar Raja Abu Hassan – Pengerusi, Pengarah Bukan Eksekutif Bebas ii. YBhg Dato’ Zainal Haji Ismail – Pengarah Bukan Eksekutif Bebas iii. YBhg Dato’ Hajah Rosni Haji Zahari – Pengarah Bukan Eksekutif Bebas iii. YBhg Dato’ Hajah Rosni Haji Zahari – Independent Non-Executive Director L A P O R A N Kesemua pertimbangan, cadangan dan keputusan yang dibuat oleh Jawatankuasa Lembaga Pengarah dicatatkan dan diminitkan, dan kemudian disahkan oleh Jawatankuasa Lembaga Pengarah pada mesyuarat Jawatankuasa Lembaga Pengarah yang seterusnya. Semasa mesyuarat Lembaga Pengarah, para Pengerusi Jawatankuasa menyediakan ringkasan laporan mengenai keputusan dan cadangan yang telah dibuat oleh Jawatankuasa Lembaga Pengarah, dan memaklumkan kepada Lembaga Pengarah sekiranya pertimbangan lanjut diperlukan pada tahap Lembaga Pengarah. REPORT Butiran lanjut mengenai ringkasan aktiviti Jawatankuasa Audit semasa Tahun Kewangan 2011 serta Terma Rujukan Jawatankuasa Audit dibentangkan secara berasingan dalam Laporan Jawatankuasa Audit pada muka surat 61 hingga 66 Laporan Tahunan ini. T H E R E P O R T S 51 Statement on Corporate Governance Penyata Urus Tadbir Korporat The Nomination and Remuneration Committee comprised the following members: i. YBhg Dato’ Dzulkifli Abd Wahab – Chairman, Non-Independent Non-Executive Director ii. YBhg Dato’ Zainal Haji Ismail – Independent Non-Executive Director iii. YBhg Dato’ Hajah Rosni Haji Zahari – Independent Non-Executive Director The primary functions of the Nomination and Remuneration Committee are as follows: Jawatankuasa Pencalonan dan Imbuhan adalah terdiri daripada ahli-ahli berikut: i. YBhg Dato’ Dzulkifli Abd Wahab – Pengerusi, Pengarah Bukan Eksekutif Bukan Bebas ii. YBhg Dato’ Zainal Haji Ismail – Pengarah Bukan Eksekutif Bebas iii. YBhg Dato’ Hajah Rosni Haji Zahari – Pengarah Bukan Eksekutif Bebas Fungsi utama Jawatankuasa Pencalonan dan Imbuhan adalah seperti berikut: i. Untuk menilai dan mencadangkan Pengarah baru kepada Lembaga Pengarah; ii. To review annually the mix of skills and experience, and other qualities to enable the Board to function completely and efficiently; ii. Untuk menyemak setiap tahun gabungan kemahiran dan pengalaman serta kualiti-kualiti lain yang membolehkan Lembaga Pengarah berfungsi dengan lengkap dan berkesan; iii. To implement a formal appraisal process for the evaluation of the effectiveness of the Board as a whole, the committees and the individual contribution of each Board member; iii. Untuk melaksanakan proses penilaian formal bagi menilai keberkesanan Lembaga Pengarah, jawatankuasa-jawatankuasanya dan sumbangan setiap ahli Lembaga Pengarah; i. To assess and recommend new Directors to the Board; iv. To recommend to the Board the remuneration of all Non-Executive Directors (individual Directors do not participate in the discussion relating to their own remuneration); v. To assess and recommend new key positions and senior executives of the Company to the Board; vi. To recommend the framework remuneration policy of the Directors and key management and to determine the remuneration package for each Director and key management, if applicable; and vii. To recommend incentive compensation plans to the Board. The Nomination Committee makes recommendations for appointments to the Board. In making these recommendations, the Nomination Committee assesses the suitability of candidates, taking into account the required mix of skills, knowledge, expertise and experience, professionalism, integrity, competencies and other qualities, before recommending them to the Board for appointment. All decisions and appointments are made by the respective Boards of the Companies after considering Nomination and Remuneration Committee’s considerations. During the financial year, three (3) Nomination and Remuneration Committee meetings were held. 52 iv. Untuk mencadangkan kepada Lembaga Pengarah imbuhan bagi semua Pengarah bukan eksekutif (Pengarah secara individu tidak mengambil bahagian dalam perbincangan mengenai imbuhan masing-masing); v. Untuk menilai dan mencadangkan jawatan utama baru dan eksekutif kanan Syarikat kepada Lembaga Pengarah; vi. Untuk mencadangkan dasar rangka kerja imbuhan para Pengarah dan pihak pengurusan utama serta menentukan pakej imbuhan untuk setiap Pengarah dan pengurusan kanan, jika berkaitan; dan vii. Untuk mencadangkan pelan pampasan insentif kepada Lembaga Pengarah. Jawatankuasa Pencalonan membuat cadangan pelantikan kepada Lembaga Pengarah. Dalam membuat cadangan ini, Jawatankuasa Pencalonan terlebih dahulu menilai kesesuaian calon dengan mengambil kira gabungan kemahiran, pengetahuan, kepakaran, pengalaman, profesionalisme, kewibawaan, kecekapan dan lainlain kualiti yang diperlukan sebelum mencadangkan mereka kepada Lembaga Pengarah untuk pelantikan. Semua keputusan dan pelantikan dibuat oleh Lembaga Pengarah Syarikat yang berkaitan selepas mempertimbangkan cadangan Jawatankuasa Pencalonan dan Imbuhan. Semasa tahun kewangan, tiga (3) mesyuarat Jawatankuasa Pencalonan dan Imbuhan telah diadakan. M S M M A L A Y S I A H O L D I N G S B E R H A D DIRECTORS’ REMUNERATION IMBUHAN PARA PENGARAH The level of directors’ remuneration is generally set to be competitive to attract and retain Directors of such calibre to provide the necessary skills and experience as required and commensurate with the responsibilities for the effective management and operations of the Group. Tahap imbuhan pengarah secara umumnya ditetapkan dalam bentuk yang kompetitif bagi menarik minat dan mengekalkan para Pengarah yang berkaliber agar menyumbang kemahiran dan pengalaman yang diperlukan sejajar dengan tanggungjawab mengurus dan mengendalikan Kumpulan dengan berkesan. The aggregate remuneration of Directors categorised into appropriate components as described below. All Executive and Non-Executive Directors are paid Directors’ Fee which shall be subsequently approved by the shareholders at the AGM. The Nomination and Remuneration Committee recommends to the Board the remuneration of all Non-Executive Directors, the framework remuneration policy of the Directors and key management and incentive compensation plans. Meeting allowances are payable on per meeting basis notwithstanding any adjournment of meeting. A summary of remuneration of the Directors (including fees and allowances received from companies within the Group) during the financial year under review is as follows: Annual Fees (RM) Six (6) NonExecutive Directors 674,250 Two (2) Executive Directors 298,000 Total 972,250 L A P O R A N Monthly Meeting Allowance Allowance (RM) (RM) TAHUNAN 180,000 36,000 216,000 2011 71,500 17,500 89,000 ANNUAL Total (RM) 925,750 351,500 Agregat imbuhan para Pengarah yang dikategorikan dalam komponen yang sewajarnya seperti yang tertera di bawah. Kesemua Pengarah Eksekutif dan Bukan Eksekutif dibayar Yuran Pengarah yang akan diluluskan oleh pemegang saham pada Mesyuarat Agung Tahunan. Jawatankuasa Pencalonan dan Imbuhan mencadangkan kepada Lembaga Pengarah imbuhan bagi semua Pengarah bukan eksekutif, rangka kerja dasar imbuhan para Pengarah dan pihak pengurusan kanan serta pelan pampasan insentif. Elaun mesyuarat dibayar berdasarkan setiap satu mesyuarat tanpa mengambil kira pembubarannya. Ringkasan imbuhan para Pengarah (termasuk yuran dan elaun yang diterima daripada syarikat-syarikat dalam Kumpulan) sepanjang tahun kewangan di bawah tinjauan adalah seperti berikut: Yuran Tahunan (RM) Elaun Bulanan (RM) Elaun Mesyuarat (RM) Jumlah (RM) Enam (6) Pengarah Bukan Eksekutif 674,250 180,000 71,500 925,750 Dua (2) Pengarah Eksekutif 298,000 36,000 17,500 351,500 Jumlah 972,250 216,000 89,000 1,277,250 1,277,250 REPORT T H E R E P O R T S 53 Statement on Corporate Governance Penyata Urus Tadbir Korporat The number of Directors whose total remuneration falls within the following bands is as follows: Bilangan Pengarah yang mana jumlah imbuhannya terangkum dalam julat berikut adalah seperti tertera: Bilangan Pengarah Number of Directors Range of Remuneration per annum Bukan Eksekutif RM1 hingga RM50,000 – – RM1 to RM50,000 – – RM50,001 hingga RM100,000 – 3 RM50,001 to RM100,000 – 3 RM100,001 hingga RM150,000 1 2 RM100,001 to RM150,000 1 2 RM150,001 hingga RM200,000 – – RM150,001 to RM200,000 – – RM200,001 hingga RM250,000 1 – RM200,001 to RM250,000 1 – RM250,001 hingga RM300,000 – – RM250,001 to RM300,000 – – RM300,001 hingga RM350,000 – – RM300,001 to RM350,000 – – RM350,001 hingga RM400,000 – 1* RM350,001 to RM400,000 – 1* Jumlah 2 6 Total 2 6 Notes * • Eksekutif Julat Imbuhan Setahun NonExecutive Executive This refers to the total remuneration received by YBhg Datuk R. Sharifuddin Hizan R. Zainal Abidin when he was holding the position as a Non-Independent Executive Director. On 30 January 2012, he was redesignated as Non-Independent Non-Executive Director. The total remuneration includes salaries, bonuses, fees and meeting allowances received from subsidiaries. RELATIONSHIP WITH SHAREHOLDERS AND OTHER STAKEHOLDERS Communication with Shareholders and Investors The Company acknowledges the importance of maintaining transparency and accountability to its shareholders and investors as good corporate practice. In this respect, the Company continues to strive to keep a high standard in providing relevant and pertinent information on the development of the Group and to ensure not only that regulatory requirements are met but also the interests of other stakeholders are being addressed. In this regard, in ensuring fairness and promoting greater transparency in its communication to the market, the Company places strong emphasis on the importance of timely and equitable dissemination of information. The Company communicates with its shareholders and stakeholders through the following channels of communication: 54 Nota * Merujuk kepada jumlah imbuhan yang diterima oleh YBhg Datuk R. Sharifuddin Hizan R. Zainal Abidin ketika beliau memegang jawatan sebagai Pengarah Bukan Bebas Eksekutif. Pada 30 Januari 2012, beliau diberikan jawatan baru sebagai Pengarah Bukan Bebas Bukan Eksekutif. • Jumlah imbuhan adalah merangkumi gaji, bonus, yuran dan elaun mesyuarat yang diterima daripada anak-anak syarikat. HUBUNGAN DENGAN PEMEGANG SAHAM DAN PIHAK BERKEPENTINGAN LAIN Komunikasi dengan Pemegang Saham dan Pelabur Syarikat mengiktiraf kepentingan mengekalkan ketelusan dan kebertanggungjawaban terhadap para pemegang saham dan pelaburnya sebagai amalan korporat yang baik. Justeru itu, Syarikat terus berusaha mengekalkan piawaian tertinggi dalam menyediakan maklumat yang penting dan relevan mengenai perkembangan Kumpulan dan bagi memastikan bahawa keperluan kawal selia dipenuhi serta kepentingan pihak berkepentingan dipelihara. Dalam memastikan kesaksamaan dan menggalakkan ketelusan dalam komunikasinya, Syarikat menekankan kepentingan penyampaian maklumat yang tepat dan adil. Syarikat berkomunikasi dengan pemegang saham dan pihak berkepentingan menerusi saluran-saluran komunikasi berikut: M S M M A L A Y S I A H O L D I N G S B E R H A D 1. Annual Report 1. The Annual Report is a major channel of communication providing information on its business, financial and other key activities which contents are continuously enhanced taking into account developments in areas like corporate governance. In this regard, the Board places great importance on the contents of the Annual Report to provide as comprehensive information as possible and for the Annual Report to become the main source of reference for pertinent information concerning the Group. To ensure the accuracy of information published in the Annual Report, a Working Committee which includes senior management of the Company and comprising personnel from various divisions is formed and tasked in the development and production of the Annual Report. Bagi memastikan ketepatan maklumat di dalam Laporan Tahunan, satu Jawatankuasa Bertindak yang melibatkan pihak pengurusan kanan Syarikat dan terdiri daripada para pegawai dari pelbagai bahagian telah dibentuk dan ditugaskan menghasilkan Laporan Tahunan. 2. 2. Announcement to Bursa Malaysia Announcement of quarterly financial results, circulars and various announcements were made throughout the year via Bursa LINK in full compliance with regulatory authorities’ disclosure requirements. Announcements released to Bursa Malaysia are subject to review and approval by the Board as applicable. In many instances, announcements are also reviewed by external advisors to ensure that the contents are not only accurate but the relevant information included has taken into consideration disclosure requirements and market perspectives. 4. Investor Relations The Chief Executive Officer, Chief Financial Officer, and Investor Relations unit regularly engage with the investing community through conferences, non-deal roadshows, and one-on-one meetings with equity analysts, fund managers and institutional shareholders to provide updates on the Company’s quarterly financial performance, as well as attend to queries on strategic matters, regulatory issues or any changes in operating environment which may impact the Group’s performance. L A P O R A N TAHUNAN 2011 ANNUAL REPORT Pengumuman kepada Bursa Malaysia Pengumuman mengenai keputusan kewangan suku tahunan, pekeliling dan pelbagai pengumuman lain telah dibuat sepanjang tahun menerusi Bursa LINK dengan pematuhan penuh kepada syarat-syarat pendedahan pihak berkuasa kawal selia. Pengumuman yang disampaikan kepada Bursa Malaysia adalah tertakluk kepada semakan dan kelulusan Lembaga Pengarah. Dalam kebanyakan situasi, pengumuman juga disemak oleh penasihat luar bagi memastikan bahawa isi kandungannya tepat dan bahawa maklumat berkaitan yang dirangkumkan telah mengambil kira syarat-syarat pendedahan dan perspektif pasaran. 3. Hebahan Media Hebahan media disampaikan kepada pihak media mengenai semua perkembangan korporat dan inisiatif perniagaan yang penting. Hebahan media adalah tertakluk kepada kelulusan Ketua Pegawai Eksekutif dan, apabila perlu, juga disampaikan kepada Bursa Malaysia bagi meningkatkan tahap pendedahan hebahan media. 3. Media Releases Media releases are made to the media on all significant corporate developments and business initiatives. Media releases are subject to approval by the Chief Executive Officer and whenever necessary, also released to Bursa Malaysia to increase the visibility of media releases. Laporan Tahunan Laporan Tahunan adalah saluran komunikasi yang penting yang mengandungi maklumat mengenai kegiatan-kegiatan perniagaan, kewangan dan lain-lain kegiatan penting. Isi kandungannya sentiasa dipertingkatkan dengan mengambil kira perkembangan aspek-aspek seperti urus tadbir korporat. Justeru itu, Lembaga Pengarah menekankan kepentingan isi kandungan Laporan Tahunan bagi menyediakan maklumat yang selengkap mungkin dan bagi menjadikan Laporan Tahunan sumber rujukan utama untuk maklumat penting mengenai Kumpulan. 4. Hubungan Pelabur Ketua Pegawai Eksekutif, Ketua Pegawai Kewangan dan unit perhubungan Pelabur melibatkan diri dengan komuniti pelabur menerusi persidangan, jelajah jalanan, dan perjumpaan satu dengan satu bersama penganalisis ekuiti, pengurus dana dan pemegang saham institusi untuk memberikan maklumat terkini mengenai prestasi kewangan suku tahunan Syarikat, selain untuk menjawab pertanyaan mengenai hal-hal strategik, isu-isu kawal selia atau sebarang perubahan dalam persekitaran operasi yang berpotensi menjejaskan prestasi Kumpulan. T H E R E P O R T S 55 Statement on Corporate Governance Penyata Urus Tadbir Korporat 5. Annual General Meeting (AGM) 5. Mesyuarat Agung Tahunan This year, MSM will hold its inaugural AGM since its incorporation on 10 March 2011. The AGM will be the main event for the Board to meet the shareholders of the Company. The AGM is also the venue for shareholders to raise questions pertaining to all affairs of the Company. In this regard the Chairman, subject to the line of questions and relevance, answers as many questions as possible raised at the AGM. Pada tahun ini, MSM akan mengadakan Mesyuarat Agung Tahunannya yang pertama sejak ia diperbadankan pada 10 Mac 2011. Mesyuarat Agung Tahunan tersebut akan menjadi platform utama untuk Lembaga Pengarah bertemu dengan para pemegang saham Syarikat. Ia juga akan menjadi platform untuk para pemegang saham mengajukan soalan berkaitan hal ehwal Syarikat. Untuk itu, Pengerusi akan menjawab sebanyak mungkin soalan pada mesyuarat tersebut tertakluk kepada bentuk soalan dan keberkaitannya. While the media representatives do not attend the AGM, a media conference will be held immediately after the AGM where the Chairman, the Chief Executive Officer and Chief Financial Officer would update the media representatives on the resolutions passed and answer questions on matters related to the Group. This approach provides the Company with a more efficient way to address both the shareholders and the media to their satisfaction. Results of all resolutions are also announced on the same day via Bursa LINK. Walaupun wakil media tidak menghadiri mesyuarat tersebut, satu sidang media akan diadakan sejurus selepas mesyuarat di mana Pengerusi, Ketua Pegawai Eksekutif dan Ketua Pegawai Kewangan akan memaklumkan kepada wakil media mengenai resolusi yang telah diluluskan selain menjawab soalan-soalan berkaitan Kumpulan. Pendekatan ini memberikan Syarikat satu cara yang lebih efisien dalam memenuhi kehendak pemegang saham dan media. Keputusan ke atas semua resolusi juga diumumkan pada hari yang sama menerusi Bursa LINK. 6. Dividend Policy The Company presently adopts a dividend pay-out ratio of at least 50 percent of the Company’s profits after taxation attributable to shareholders excluding non-recurring income. The dividend policy also takes into consideration the level of cash, gearing, return on equity and retained earnings, expected financial performance, projected levels of capital expenditure and other investment plans and working capital requirements, general financial condition, contractual obligations and other factors considered relevant by the Board. As the Company is an investment holding company, its income and therefore its ability to pay dividends is dependent upon the dividends received from its subsidiaries, which in turn would depend on the subsidiaries’ distributable profits, operating results, financial condition, capital expenditure plans and other factors deemed relevant. Whilst the dividend policy reflects the Board’s current views on the Group’s financial and cashflow position, the dividend policy will be reviewed from time to time. It is the policy of the Board, in recommending dividends, to allow shareholders to participate in the Company’s profit, as well as to retain adequate reserves for future growth. In this regard, and consistent with the policy, for financial year ended 2011, the Company has paid a single tier interim dividend of RM0.08 per ordinary share on 28 December 2011 and the Board is seeking its shareholders’ approval for payment of a final single tier dividend of RM0.11 per ordinary share. 56 6. Dasar Dividen Syarikat pada masa ini mengguna pakai nisbah pembayaran dividen pada sekurang-kurangnya 50 peratus daripada keuntungan selepas cukai Syarikat yang terhasil daripada pemegang saham tidak termasuk pendapatan bukan berulang. Dasar dividen ini juga mengambil kira faktor tahap tunai, penggearan, pulangan ekuiti dan perolehan tersimpan, jangkaan prestasi kewangan, unjuran tahap perbelanjaan modal dan lain-lain pelan pelaburan serta syarat-syarat modal kerja, keadaan umum kewangan, tanggungan kontraktual dan faktor-faktor lain yang dianggap berkaitan oleh Lembaga Pengarah. Memandangkan Syarikat adalah sebuah syarikat pemegang pelaburan, pendapatan dan kebolehannya membayar dividen adalah bergantung kepada dividen yang diterima daripada anak-anak syarikatnya, yang mana turut bergantung kepada keuntungan boleh agih, keputusan operasi, keadaan kewangan, pelan perbelanjaan modal anak-anak syarikat serta faktor-faktor lain yang dianggap berkaitan. Walaupun dasar dividen ini menggambarkan pandangan terkini Lembaga Pengarah mengenai kedudukan kewangan dan aliran tunai Kumpulan, dasar dividen ini akan disemak semula dari masa ke semasa. Dalam mencadangkan dividen, adalah menjadi dasar Lembaga Pengarah untuk membenarkan pemegang saham mengambil bahagian dalam keuntungan Syarikat selain mengekalkan rizab yang secukupnya untuk pertumbuhan masa hadapan. Berikutan ini, dan sejajar dengan polisi tersebut, bagi tahun kewangan berakhir 2011, Syarikat telah membayar dividen interim satu peringkat sebanyak RM0.08 sesaham biasa pada 28 Disember 2011 dan Lembaga Pengarah ingin mendapatkan kelulusan pemegang saham untuk pembayaran dividen akhir satu peringkat sebanyak RM0.11 sesaham biasa. M S M M A L A Y S I A H O L D I N G S B E R H A D RISK MANAGEMENT PENGURUSAN RISIKO In such complex and dynamic business environment in which it operates, the Group is susceptible to various risks which require effective management by the Board to mitigate and/or minimize the impact of these risks. The effective management of these risks enables the Company to continue to achieve its objectives, and most importantly, to safeguard its assets thus providing the foundation for value creation to shareholders and customer satisfaction. The Group is supported by the Risk Management Unit of the parent company, Felda Global Ventures Holdings Berhad. The Risk Management Unit oversees and coordinates the overall risk management activities within the Group. Dalam persekitaran perniagaan yang rumit dan dinamik di mana ia beroperasi, Kumpulan terdedah kepada pelbagai risiko yang memerlukan pengurusan berkesan oleh Lembaga Pengarah bagi meringankan dan/ atau mengurangkan kesan risiko-risiko tersebut. Pengurusan yang berkesan ke atas risiko-risiko ini membolehkan Syarikat meneruskan usaha mencapai objektifnya, dan lebih penting lagi, melindungi asetasetnya dan seterusnya menyediakan asas penciptaan nilai untuk pemegang saham dan kepuasan pelanggan. Kumpulan dibantu oleh unit Pengurusan Risiko syarikat induk, Felda Global Ventures Holdings Berhad. Unit Pengurusan Risiko ini memantau dan menyelaras kesemua aktiviti pengurusan risiko dalam Kumpulan. KEBERTANGGUNGJAWABAN DAN AUDIT ACCOUNTABILITY AND AUDIT Laporan Kewangan Financial Reporting The Board ensures that shareholders are presented with a clear, balanced and comprehensive view of the Group’s financial performance and prospects through the audited financial statements, quarterly announcement of results, the Chairman’s Statement, the Chief Executive Officer’s Business Review in the Annual Report as well as corporate announcements on significant developments affecting the Company in accordance with the Main LR. The Audit Committee (AC) reviews financial statements and quarterly announcement of results in the presence of external auditors before recommending the same for the Board’s approval. Internal Control The Board recognises that the ultimate responsibility for ensuring the Group’s sound internal control system and reviewing its effectiveness lies with the Board, in order to protect the Group’s assets and the Company’s shareholder investments. The Statements on Internal Controls which provides an overview of the states of internal control within the Group is set out in pages 58 to 60 of this Annual Report. Relationships with Auditors The Company’s relationship with the external auditors is primarily maintained through the AC and the Board. Key features underlying the AC’s relationship with both internal auditors and the external auditors are detailed in the Report of the Audit Committee of this Annual Report. Lembaga Pengarah memastikan bahawa pemegang saham diberikan maklumat yang jelas, seimbang dan menyeluruh mengenai prospek dan prestasi kewangan Kumpulan menerusi penyata kewangan yang telah diaudit, pengumuman keputusan setiap suku tahun, Penyata Pengerusi, Ulasan Perniagaan Ketua Pegawai Eksekutif dalam Laporan Tahunan serta pengumuman korporat mengenai perkembangan penting yang melibatkan Syarikat sejajar dengan LR Utama. Jawatankuasa Audit menyemak penyata kewangan dan pengumuman keputusan suku tahunan dengan kehadiran juruaudit luar sebelum mencadangkannya kepada Lembaga Pengarah untuk kelulusan. Kawalan Dalaman Lembaga Pengarah menyedari bahawa ia memegang tanggungjawab utama memastikan sistem kawalan dalaman yang mantap dan menyemak keberkesanan sistem tersebut bagi melindungi aset-aset Kumpulan dan pelaburan para pemegang saham Syarikat. Penyata Kawalan Dalaman yang memberi gambaran mengenai keadaan kawalan dalaman Kumpulan dibentangkan pada muka surat 58 hingga 60 Laporan Tahunan ini. Hubungan dengan Juruaudit Hubungan Syarikat dengan juruaudit luar adalah menerusi Jawatankuasa Audit dan Lembaga Pengarah. Ciri-ciri utama hubungan di antara Jawatankuasa Audit dengan juruaudit dalaman dan luar dijelaskan secara terperinci dalam Laporan Jawatankuasa Audit Laporan Tahunan ini. Penyata Urus Tadbir Korporat ini dibuat menurut resolusi Lembaga Pengarah bertarikh 26 Mac 2012. This Statement on Corporate Governance is made in accordance with the resolution of the Board of Directors dated 26 March 2012. L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E R E P O R T S 57 STATEMENT OF INTERNAL CONTROL PENYATA KAWALAN DALAMAN BOARD RESPONSIBILITY TANGGUNGJAWAB LEMBAGA PENGARAH The Group continues to maintain and review its internal control procedure to ensure a sound system of internal control to safeguard shareholders’ investment and the Group’s assets. Kumpulan terus mengekalkan dan menyemak prosedur-prosedur kawalan dalamannya bagi memastikan wujudnya sistem kawalan dalaman yang mantap demi melindungi pelaburan para pemegang saham serta aset-aset Kumpulan. The Board acknowledges that it is responsible for the Group’s system of internal controls covering financial, operational and compliance as well as risk management, and for reviewing its adequacy and integrity. The system is designed to provide reasonable assurance of effective operations and compliance with laws and regulations. The Board ensured the effectiveness of the system through regular reviews. The system of internal control is designed to manage rather than eliminate the risk of failure to achieve business objectives, and as such, can only provide reasonable but not absolute assurance against material misstatement or loss. INTERNAL CONTROL The Board summarises below the process applied in reviewing the adequacy and integrity of the system of internal control: a. The Board has appointed the Audit Committee to review the effectiveness of the Group’s system of internal control on behalf of the Board. This is accomplished through the review of the Group Internal Audit Department’s work, which is in accordance with the annual audit plan approved by the Audit Committee, which focused on areas of high priority as identified by risk assessment. b. Audit Committee is assisted by Internal Audit who carries out the internal audit function on the operational control of the subsidiaries and report to the Audit Committee on a quaterly basis. c. The framework of the Group’s system of internal control and key procedures include the following: Lembaga Pengarah memaklumi tanggungjawabnya ke atas sistem kawalan dalaman Kumpulan yang meliputi aspek kewangan, operasi, pematuhan dan pengurusan risiko, selain tanggungjawabnya dalam menilai tahap kecukupan dan kewibawaan sistem kawalan dalaman tersebut. Sistem ini direka bagi menyediakan jaminan yang sewajarnya berkenaan keberkesanan operasi dan pematuhan terhadap undangundang dan peraturan. Lembaga Pengarah memastikan keberkesanan sistem ini menerusi penilaian berkala. Sistem kawalan dalaman ini direka bagi menguruskan dan bukan menghapuskan risiko kegagalan dalam mencapai objektif perniagaan, dan oleh itu, ia hanya boleh memberikan jaminan yang wajar dan bukannya jaminan mutlak ke atas salah nyata atau kerugian penting. KAWALAN DALAMAN Lembaga Pengarah telah meringkaskan seperti di bawah proses-proses yang digunapakai dalam menilai kecukupan dan kewibawaan sistem kawalan dalamannya: a. Lembaga Pengarah telah melantik Jawatankuasa Audit untuk menilai keberkesanan sistem kawalan dalaman Kumpulan bagi pihak Lembaga Pengarah. Ini dilaksanakan menerusi penilaian hasil kerja Jabatan Audit Dalaman Kumpulan, yang sejajar dengan pelan audit tahunan yang telah diluluskan oleh Jawatankuasa Audit, yang tertumpu kepada aspek-aspek berkeutamaan tinggi seperti yang telah dikenalpasti menerusi penilaian risiko. b. Jawatankuasa Audit dibantu oleh Audit Dalaman yang melaksanakan fungsi audit dalaman ke atas kawalan operasi anakanak syarikat dan membuat laporan kepada Jawatankuasa Audit setiap suku tahun. c. Rangka kerja sistem kawalan dalaman dan prosedur-prosedur utama Kumpulan adalah merangkumi perkara-perkara berikut: • There is an organisation structure in place, which formally defines lines of responsibility and delegation of authority. • Terdapat struktur organisasi yang mentakrifkan tanggungjawab dan agihan kuasa secara formal. • • There is a strategic planning, annual budgeting and target-setting process for operations, which include forecasts for each area of business with detailed reviews at all levels of operations which cover warehouse, plant and machineries and handling process. Terdapat perancangan strategi, belanjawan tahunan dan proses penetapan sasaran bagi operasi, termasuk ramalan untuk setiap aspek perniagaan berserta ulasan terperinci pada setiap tahap operasi yang merangkumi gudang, loji dan peralatan mesin serta proses pengendalian. • Prestasi sebenar setiap anak syarikat dalam Kumpulan berbanding belanjawan disemak oleh Jawatankuasa Eksekutif berserta penjelasan terperinci untuk sebarang percanggahan penting. • 58 Actual performance of each subsidiaries within the Group compared with budget is reviewed by Executive Committee with detailed explanation provided for any major variances. M S M M A L A Y S I A H O L D I N G S garis B E R H A D • The Group President/Chief Executive Officer, Business and Department Heads meet on a monthly basis to discuss the Group’s financial performance, business development, management issues and corporate issues. • Standard Operating Procedures (SOP) which include policies and procedures and limits of authority within the Group are continuously updated whenever there is a necessity. The SOP is continously monitored by the Group Chief Financial Officer. • The Department Heads are responsible for the identification and evaluation of significant risks applicable to their areas of business together with the design and operation of suitable internal controls. RISK MANAGEMENT The Group recognises that risks are integral and unavoidable components of its business and are characterised by threats and opportunities. The Group is committed to managing all risks in a proactive and effective manner. The Board is pleased to disclose that there is an on-going process carried out by the head of department for identifying, evaluating and managing significant risks faced by the Group throughout the financial year, which is reviewed by the MSM Malaysia Holdings Berhad’s (MSM) Board on quarterly basis. Risk Management Structure MSM The Group is supported by the Risk Management Unit of the parent company, Felda Global Ventures Holdings Berhad (FGVH) which is described in detail below. The Risk Management Unit oversees and coordinates the overall risk management activities within the Group. At FGVH level, a senior management level committee was established as a steering committee in Risk Management with the main responsibilities of assisting the Audit Committee in: • Identifying principal risks and the associated mitigation strategies of the Company; • Ensuring the implementation of appropriate systems to manage these risks; and • Overseeing the Enterprise Risk Management (ERM) Framework, Risk Control System and the ERM Process. L A P O R A N TAHUNAN 2011 ANNUAL REPORT • President/Ketua Pegawai Eksekutif Kumpulan, Ketua-ketua Perniagaan dan Jabatan bermesyuarat pada setiap bulan bagi membincangkan prestasi kewangan, pembangunan perniagaan, isu-isu pengurusan dan isu-isu korporat Kumpulan. • Tatacara Pengendalian Piawai (SOP) yang merangkumi dasardasar dan prosedur-prosedur serta had kuasa dalam Kumpulan dikemaskini secara berterusan apabila diperlukan. SOP dipantau secara berterusan oleh Ketua Pegawai Kewangan Kumpulan. • Ketua-ketua Jabatan bertanggungjawab mengenalpasti dan menilai risiko-risiko utama berkaitan perniagaan mereka menggunakan bentuk dan operasi kawalan dalaman yang sewajarnya. PENGURUSAN RISIKO Kumpulan menyedari bahawa risiko adalah sebahagian daripada komponen perniagaan yang tidak boleh dielakkan dan ia wujud dalam bentuk ancaman dan peluang. Kumpulan beriltizam menangani kesemua risiko yang timbul secara proaktif dan berkesan. Lembaga Pengarah dengan sukacita mengumumkan bahawa terdapat satu proses yang sedang dilaksanakan oleh ketua jabatan bagi mengenalpasti, menilai dan menguruskan risiko-risiko besar yang dihadapi oleh Kumpulan sepanjang tahun kewangan, yang mana disemak pada setiap suku tahun oleh Lembaga Pengarah MSM Malaysia Holdings Berhad (MSM). Struktur Pengurusan Risiko MSM Kumpulan disokong oleh unit Pengurusan Risiko syarikat induk, Felda Global Ventures Holdings Berhad (FGVH) yang mana butiran mengenainya dijelaskan secara terperinci di bawah. Unit Pengurusan Risiko ini menyelia dan menyelaraskan keseluruhan kegiatan pengurusan risiko di dalam Kumpulan. Di FGVH, jawatankuasa tahap pengurusan kanan telah ditubuhkan selaku jawatankuasa pemandu dalam hal ehwal Pengurusan Risiko, dengan tanggungjawab utama membantu Jawatankuasa Audit di dalam: • Mengenalpasti risiko-risiko utama pengurangan risiko syarikat berkaitan; • Memastikan pelaksanaan sistem yang sewajarnya bagi menangani risiko-risiko tersebut; dan • Menyelia Rangka Kerja Pengurusan Risiko Syarikat [Enterprise Risk Management (ERM)], Sistem Kawalan Risiko dan Proses ERM. T H E dan strategi-strategi R E P O R T S 59 STATEMENT OF INTERNAL CONTROL PENYATA KAWALAN DALAMAN The FGVH Risk Management Committee is assisted by the FGVH Risk Management Unit which acts as the overall coordinator and serves as Risk Champion for all FGVH Risk Management activities with the core responsibilities as follows: Jawatankuasa Pengurusan Risiko FGVH dibantu oleh Unit Pengurusan Risiko FGVH yang bertindak sebagai penyelaras utama dan ‘Risk Champion’ untuk semua kegiatan-kegiatan Pengurusan Risiko FGVH. Tanggungjawab utamanya adalah seperti berikut: • Promotion of a risk management culture in FGVH group • Menggalakkan budaya pengurusan risiko dalam kumpulan FGVH • Develop effective Risk Management strategies and processes • Merangka strategi-strategi dan proses-proses Pengurusan Risiko yang berkesan • Reporting of the FGVH group’s risks and risk mitigation actions • Melaporkan risiko-risiko yang dihadapi oleh kumpulan FGVH dan tindakan-tindakan yang diambil bagi menanganinya • Coordinate the development of Risk Management Policies and Procedures • Menyelaraskan pembentukan Dasar-dasar dan Prosedur-prosedur Pengurusan Risiko • Coordinate the Annual Risk Identification Process, and • Menyelaraskan Proses Pengenalpastian Risiko Tahunan, dan • Facilitate the assessment of new risk to the company, the potential exposure and support in recommending actions to the FGVH Risk Management Committee on the appropriate mitigation strategies. • Membantu dalam penilaian risiko-risiko baru syarikat dan potensi pendedahan, selain menyokong usul yang disyorkan kepada Jawatankuasa Pengurusan Risiko FGVH berkaitan strategi-strategi pengurusan risiko yang sewajarnya. Risk Management Procedures The Risk Management Unit has established several procedures divided into 3 major activities: i. Risk Management Policies & Procedures – act as a guide to operate risk management activities in a more systematic way ii. Risk Register Preparation Procedure – act as a guide to prepare Risk Register until Board approval, and iii. Risk Control Self-Assessment Procedure – act as a guide to conduct continual assessment of risks and controls. 60 Prosedur Pengurusan Risiko Unit Pengurusan Risiko telah mewujudkan beberapa prosedur yang dibahagikan kepada 3 kegiatan utama: i. Dasar-dasar & Prosedur Pengurusan Risiko – berfungsi sebagai panduan dalam menjalankan kegiatan-kegiatan pengurusan risiko secara lebih sistematik ii. Prosedur Penyediaan Daftar Risiko – berfungsi sebagai panduan dalam menyediakan Daftar Risiko sehingga mendapat kelulusan Lembaga Pengarah, dan iii. Prosedur Penilaian Kawalan Risiko Kendiri – berfungsi sebagai panduan dalam melaksanakan penilaian risiko dan kawalan yang berterusan. M S M M A L A Y S I A H O L D I N G S B E R H A D REPORT OF THE AUDIT COMMITTEE LAPORAN JAWATANKUASA AUDIT The Board of Directors of MSM is pleased to present the Report of the Audit Committee for the financial year ended 31 December 2011. Lembaga Pengarah MSM dengan sukacita membentangkan Laporan Jawatankuasa Audit bagi tahun kewangan berakhir 31 Disember 2011. COMPOSITION AND MEETINGS Ahli-ahli Jawatankuasa Audit sepanjang tahun kewangan adalah terdiri daripada para Pengarah berikut: The members of the Audit Committee during the financial year are comprised of the following Directors: Number of Meetings Designation Attended Directors YM Raja Anuar Raja Abu Hassan (Independent Non-Executive Director) Chairman 3 out of 3 YBhg Dato’ Zainal Haji Ismail (Independent Non-Executive Director) Member 3 out of 3 YBhg Dato’ Hajah Rosni Zahari Member (Independent Non-Executive Director) 2 out of 3 YM Raja Anuar Raja Abu Hassan is a Chartered Accountant by profession and is a member of the Malaysian Institute of Accountants (MIA) and the Malaysian Institute of Certified Public Accountants. He is also a Fellow of the Association of Chartered Certified Accountants and a Chartered Member of the Chartered Institute of Internal Auditors. In addition to the Audit Committee members, the Chief Executive Officer, the Chief Financial Officer and the Head of the Group Internal Audit together with the representatives of the Company Auditors attended the meetings upon the invitation of the Audit Committee. KOMPOSISI DAN MESYUARAT Pengarah Jawatan Bilangan Mesyuarat Dihadiri YM Raja Anuar Raja Abu Hassan Pengerusi (Pengarah Bukan Eksekutif Bebas) 3 daripada 3 YBhg Dato’ Zainal Haji Ismail Ahli (Pengarah Bukan Eksekutif Bebas) 3 daripada 3 YBhg Dato’ Hajah Rosni Zahari Ahli (Pengarah Bukan Eksekutif Bebas) 2 daripada 3 YM Raja Anuar Raja Abu Hassan adalah seorang Akauntan Bertauliah dan merupakan ahli Institut Akauntan Malaysia (MIA) dan Institut Akauntan Awam Bertauliah Malaysia. Beliau juga merupakan seorang Felo di Persatuan Akauntan Bertauliah Berkanun dan Ahli Bertauliah di Institut Juruaudit Dalaman Bertauliah. Selain ahli-ahli Jawatankuasa Audit, Ketua Pegawai Eksekutif, Ketua Pegawai Kewangan dan Ketua Audit Dalaman Kumpulan berserta wakilwakil Juruaudit Syarikat telah menghadiri mesyuarat-mesyuarat yang telah diadakan atas jemputan Jawatankuasa Audit. TERMA-TERMA RUJUKAN JAWATANKUASA AUDIT Komposisi Jawatankuasa Audit ditubuhkan oleh Lembaga Pengarah pada 25 Mac 2011 untuk bertindak sebagai jawatankuasa kepada Lembaga Pengarah. Ahli-ahli Jawatankuasa Audit dilantik oleh Lembaga Pengarah dari kalangan para pengarahnya dan terdiri tidak kurang daripada tiga (3) ahli yang mana majoritinya adalah Pengarah Bebas. TERMS OF REFERENCE OF THE AUDIT COMMITTEE Composition The Audit Committee was established by the Board on 25 March 2011 to act as a committee for the Board of Directors. The Audit Committee shall be appointed by the Board from amongst its directors and shall consist of not less than three (3) members with the majority being Independent Directors. L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E R E P O R T S 61 REPORT OF THE AUDIT COMMITTEE LAPORAN JAWATANKUASA AUDIT At least one member of the Audit Committee must be a member of the MIA or have at least three (3) years working experience and have passed the examinations specified in Part 1 of the 1st Schedule of the Accountants Act 1967 or be a member of one of the associations of accountants specified by Part II of the 1st Schedule of the Accountants Act 1967. Subject to review by the Board, the term of appointment of the members of the Audit Committee shall be for a period of two (2) years each or such other period as the Board in its discretion shall deem fit. Notwithstanding the foregoing, the membership of any member shall automatically terminate in the event that the member ceases to be a Non-Executive Director. Chairman of the Audit Committee The members of the Audit Committee shall elect a Chairman from among the members who shall be an Independent Non-Executive Director. Secretary The Company Secretary shall be the Secretary of the Audit Committee. Meetings The quorum shall be two (2) members, including the Chairman who must be present during each Audit Committee Meeting. Notice of Meeting will be distributed to the Audit Committee members at least one week prior to the scheduled meeting. Any member of the Audit Committee may request for a special meeting at any time if so required. The Company’s external auditors may request for a meeting to be convened if they so require. The Chairman of the Audit Committee must hold an Audit Committee Meeting to consider the agendas tabled by the Company’s external auditors for the attention of the Board and the shareholders, as the case may be. The Chief Financial Officer of the Company and the Head of the Group Internal Audit together with representatives of the Company Auditors may attend the meetings of the Audit Committee on the invitation of the Audit Committee. Other members of the Board and key management personnel may also attend the meeting as the Audit Committee shall deem fit and necessary. Sekurang-kurangnya seorang daripada ahli Jawatankuasa Audit adalah ahli MIA atau mempunyai sekurang-kurangnya tiga (3) tahun pengalaman bekerja dan telah lulus peperiksaan seperti yang dinyatakan dalam Bahagian 1 dalam Jadual Pertama Akta Akauntan 1967 atau merupakan ahli dalam mana-mana persatuan akauntan seperti yang dinyatakan dalam Bahagian II Jadual Pertama Akta Akauntan 1967. Tertakluk kepada penilaian Lembaga Pengarah, syarat pelantikan ahli-ahli Jawatankuasa Audit adalah merangkumi tempoh dua (2) tahun bagi setiap seorang atau untuk suatu tempoh yang dianggap wajar oleh Lembaga Pengarah. Sungguhpun begitu, keahlian mana-mana ahli ditamatkan secara automatik sekiranya ahli terbabit tidak lagi menjadi Pengarah Bukan Eksekutif. Pengerusi Jawatankuasa Audit Ahli-ahli Jawatankuasa Audit melantik Pengerusi dari kalangan ahli-ahlinya yang mana adalah seorang Pengarah Bebas Bukan Eksekutif. Setiausaha Setiausaha Syarikat adalah Setiausaha Jawatankuasa Audit. Mesyuarat Korum adalah terdiri daripada dua (2) orang ahli, termasuk Pengerusi yang wajib hadir pada setiap Mesyuarat Jawatankuasa Audit. Notis Mesyuarat akan diedarkan kepada ahli-ahli Jawatankuasa Audit sekurang-kurangnya seminggu sebelum mesyuarat diadakan. Manamana ahli Jawatankuasa Audit boleh memohon untuk mengadakan mesyuarat khas pada bila-bila masa jika perlu. Juruaudit luar Syarikat boleh memohon untuk mengadakan mesyuarat sekiranya perlu. Pengerusi Jawatankuasa Audit harus mengadakan Mesyuarat Jawatankuasa Audit untuk membincangkan agenda yang dibentangkan oleh juruaudit luar Syarikat untuk tindakan Lembaga Pengarah dan para pemegang saham. Ketua Pegawai Kewangan Syarikat dan Ketua Audit Dalaman Kumpulan berserta wakil-wakil Juruaudit Syarikat boleh menghadiri mesyuarat-mesyuarat Jawatankuasa Audit yang diadakan atas jemputan Jawatankuasa Audit. Ahli-ahli Lembaga Pengarah yang lain serta pegawai-pegawai pengurusan utama juga boleh menghadiri mesyuarat-mesyuarat tersebut sekiranya dianggap perlu dan wajar oleh Jawatankuasa Audit. Setiausaha akan mengedarkan minit mesyuarat kepada semua ahli Jawatankuasa Audit. The Secretary will distribute the minutes of meeting to all members of the Audit Committee. 62 M S M M A L A Y S I A H O L D I N G S B E R H A D Authority Kuasa The Audit Committee is authorised by the Board to investigate any activity within its Terms of Reference. It is authorised to seek any information it requires from any employee and all employees are directed to co-operate with any request made by the Audit Committee. Jawatankuasa Audit diberi kuasa oleh Lembaga Pengarah untuk menilai sebarang kegiatan dalam rangkuman Terma-terma Rujukannya. Ia diberi kuasa untuk mendapatkan sebarang maklumat yang diperlukan daripada mana-mana kakitangan dan semua kakitangan diarahkan untuk memberi kerjasama kepada Jawatankuasa Audit. The Audit Committee is also authorised by the Board to obtain external legal or other independent professional advice and to secure the attendance of such experts with relevant experience and expertise if it considers this necessary. Functions The duties of the Audit Committee shall include to review, appraise, report and/or make appropriate recommendations to the Board on the following and other duties as may be determined by the Board from time to time: Jawatankuasa Audit juga dibenarkan oleh Lembaga Pengarah untuk mendapatkan khidmat perundangan luar atau nasihat profesional bebas serta mengesahkan kehadiran pakar-pakar berpengalaman terbabit sekiranya dianggap wajar. Fungsi Tanggungjawab Jawatankuasa Audit adalah termasuk menyemak, menilai, melaporkan dan/atau membuat cadangan yang sewajarnya kepada Lembaga Pengarah berkenaan perkara-perkara berikut dan lainlain tanggungjawab yang ditentukan oleh Lembaga Pengarah dari masa ke semasa: 1. pelantikan juruaudit luar, yuran audit dan sebarang persoalan berkaitan perletakan jawatan atau pemecatan juruaudit luar 2. laporan audit oleh juruaudit luar, surat pengurusan mereka dan kecukupan bantuan yang telah diberikan oleh kakitangan kepada juruaudit luar 3. 3. the nature and scope of audit by the external auditors, before the audit commences and ensure coordination where more than one audit firm is involved ciri-ciri dan skop audit oleh juruaudit luar, sebelum audit dijalankan selain memastikan keselarasan sekiranya melibatkan lebih dari satu firma audit 4. 4. the internal audit plan, consider the major findings of internal audits and management’s responses, and ensure coordination between the internal and external auditors pelan audit dalaman, mempertimbangkan penemuan penting audit dalaman dan maklumbalas pihak pengurusan, selain memastikan keselarasan di antara juruaudit dalaman dan luar 5. 5. the adequacy of the scope, functions, competency and resources of the internal audit functions and the necessary authority to carry out its work kecukupan skop, fungsi, kecekapan dan sumber fungsi audit dalaman serta kuasa yang diperlukan untuk melaksanakan tanggungjawabnya 6. 6. determine the remit of internal audit function which reports directly to Audit Committee as the internal audit function should be independent of the activities they audit and should be performed with impartially, proficiency and due professional care menentukan had fungsi audit dalaman yang memberi laporan terus kepada Jawatankuasa Audit kerana fungsi audit dalaman seharusnya bebas daripada sebarang kegiatan yang diaudit dan harus menjalankan tanggungjawabnya secara adil, cekap dan profesional 7. mengarah dan di mana wajar menyelia mana-mana projek khas atau siasatan yang dianggap perlu 8. mengenalpasti risiko-risiko utama dan melaksanakan sistem yang sewajarnya bagi menangani risiko-risiko tersebut 9. menyediakan laporan berkala kepada Lembaga Pengarah yang merumuskan kerja-kerja yang dijalankan dalam memenuhi tanggungjawab utama Jawatankuasa Audit 1. the appointment of the external auditors, the audit fees and any question in relation to resignation or dismissal of the external auditors 2. the audit reports of the external auditors, their management letter and the adequacy of assistance given by the employees to the external auditor 7. direct and where appropriate supervise any special project or investigation considered necessary 8. the identification of principal risks and the implementation of appropriate systems to manage these risks 9. prepare periodic reports to the Board summarising the work performed in fulfilling the Audit Committee’s primary responsibilities L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E R E P O R T S 63 REPORT OF THE AUDIT COMMITTEE LAPORAN JAWATANKUASA AUDIT 10. the quarterly results and year-end financial statements prior to the approval by the Board of Directors, focusing particularly on: i. changes in accounting policies and practices ii. significant and unusual events iii. major judgmental areas iv. significant adjustments resulting from the audit v. going concern assumption, and vi. compliance with accounting standards and other legal requirements 11. any related party transaction and conflict of interest situation that may arise in the Company including any transaction, procedure or course that raises questions of management integrity 12. the effectiveness of internal control systems and the internal and/or external auditors’ evaluation of these systems 13. arrange periodic reports from the management, the external auditors and the internal auditors, or any significant matter that may have a bearing on the annual examination 14. discuss problems and reservation arising from the internal audit, interim and final audits, and matters the internal and external auditors may wish to discuss (in the absence of the management where necessary) 15. review and recommend the Statement on Corporate Governance, Statement on Internal Control and Report of the Audit Committee to the Board for approval 16. promptly report matters not satisfactorily resolved resulting in a breach of the Bursa Malaysia Listing Requirement to the Securities Commission, and 17. carrying out any other functions that may be mutually agreed upon by the Audit Committee and the Board. 64 10. menyediakan keputusan sukuan tahun dan penyata kewangan akhir tahun sebelum mendapat kelulusan Lembaga Pengarah, yang tertumpu terutamanya ke atas: i. perubahan dasar-dasar dan amalan-amalan perakaunan ii. peristiwa-peristiwa penting dan luar biasa iii. aspek-aspek penilaian utama iv. pelarasan penting yang terhasil daripada audit v. andaian berterusan, dan vi. pematuhan terhadap piawaian perakaunan dan lain-lain kehendak perundangan 11. sebarang urusniaga pihak berkaitan dan konflik kepentingan yang timbul dalam Syarikat termasuk sebarang urusniaga, prosedur atau keadaan yang menimbulkan persoalan mengenai kewibawaan pengurusan 12. keberkesanan sistem kawalan dalaman serta penilaian ke atas sistem ini oleh juruaudit dalaman dan/atau luar 13. menyusun laporan berkala dari pihak pengurusan, juruaudit luar dan juruaudit dalaman, atau sebarang perkara penting yang mungkin memberi kesan ke atas pemeriksaan tahunan 14. membincangkan sebarang masalah dan keraguan yang timbul hasil dari audit dalaman, audit interim dan akhir, dan lain-lain perkara yang ingin dibincangkan oleh juruaudit dalaman dan luar (tanpa kehadiran pihak pengurusan jika wajar) 15. menyemak dan mencadangkan Penyata Urus Tadbir Korporat, Penyata Kawalan Dalaman dan Laporan Jawatankuasa Audit kepada Lembaga Pengarah untuk kelulusan 16. melaporkan dengan segera kepada Suruhanjaya Sekuriti mengenai perkara-perkara yang tidak diselesaikan sepenuhnya berkaitan ketidakpatuhan terhadap Kehendak-kehendak Penyenaraian Bursa Malaysia dan 17. melaksanakan mana-mana fungsi lain yang telah dipersetujui secara bersama oleh Jawatankuasa Audit dan Lembaga Pengarah. M S M M A L A Y S I A H O L D I N G S B E R H A D SUMMARY OF ACTIVITIES OF THE AUDIT COMMITTEE DURING THE FINANCIAL YEAR RINGKASAN AKTIVITI JAWATANKUASA AUDIT SEPANJANG TAHUN KEWANGAN A summary of the activities performed by the Audit Committee during the financial year is set out below. Ringkasan aktiviti yang telah dilaksanakan oleh Jawatankuasa Audit sepanjang tahun kewangan adalah seperti tertera di bawah. Risk Management Pengurusan Risiko • Reviewed the progress of the risk management functions and its on-going activities for identifying, evaluating, monitoring and managing risks. This role was supported by the Risk Champions appointed at the company and subsidiary level who are to ensure that the mitigation plans are carried out according to plans. • Received and reviewed quarterly reports from the management on key strategic and operational risks to ensure they are being managed effectively. Internal Audit • • • • • • • Menilai perkembangan fungsi pengurusan risiko dan kegiatankegiatannya dalam mengenalpasti, menilai, memantau dan menguruskan risiko. Peranan ini disokong oleh “Risk Champions” yang dilantik di peringkat syarikat dan anak syarikat yang bertanggungjawab memastikan bahawa langkah-langkah mitigasi dilaksanakan mengikut rancangan. • Menerima dan menyemak laporan sukuan tahun dari pihak pengurusan mengenai risiko-risiko operasi dan strategik utama bagi memastikan risiko-risiko tersebut ditangani dengan berkesan. Audit Dalaman • Menyemak dan meluluskan rancangan audit dalaman untuk Kumpulan seperti yang dicadangkan oleh Audit Dalaman Kumpulan Felda Global Ventures Holdings Berhad (Audit Dalaman Kumpulan) bagi memastikan liputan yang mencukupi ke atas entiti yang boleh diaudit untuk setiap penilaian berasaskan risiko • Reviewed internal audit reports issued by Group Internal Audit on the effectiveness and adequacy of governance, risk management, operational and compliance processes Menyemak laporan audit dalaman yang dihasilkan oleh Audit Dalaman Kumpulan mengenai keberkesanan dan kecukupan proses-proses urus tadbir, pengurusan risiko, operasi dan pematuhan • Reviewed the adequacy and effectiveness of agreed corrective actions taken by the management on all significant and secondary issues raised Menyemak kecukupan dan keberkesanan tindakan-tindakan pembetulan yang telah diambil oleh pihak pengurusan ke atas semua isu-isu utama dan sampingan yang timbul • Reviewed the adequacy of resources and competencies of staff from Group Internal Audit allocated to execute the internal audit plan for the Group Menyemak kecukupan sumber dan kecekapan kakitangan Audit Dalaman Kumpulan yang ditugaskan untuk melaksanakan rancangan audit dalaman Kumpulan • Menjalankan semakan dan penilaian tahunan ke atas tahap prestasi Audit Dalaman Kumpulan dalam melaksanakan fungsi audit dalaman Kumpulan • Sebelum mesyuarat Jawatankuasa Audit diadakan, Pengerusi telah mengadakan mesyuarat dan perbincangan tertutup bersama Ketua dan kakitangan kanan Audit Dalaman Kumpulan mengenai laporan audit dalaman dan sebarang perkara-perkara berkaitan. Reviewed and approved the internal audit plan for the Group as proposed by Group Internal Audit of Felda Global Ventures Holdings Berhad (Group Internal Audit) to ensure sufficient coverage on auditable entities per risk based assessment Conducted yearly review and assessment on the adequacy of performance of the Group Internal Audit in performing the internal audit function for the Group Prior to the Audit Committee meeting, the Chairman held private meetings and discussions with the Head and senior staff of Group Internal Audit on the internal audit reports and any related matters. L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E R E P O R T S 65 REPORT OF THE AUDIT COMMITTEE LAPORAN JAWATANKUASA AUDIT External Audit Audit Luar • • Menyemak dan meluluskan terma pengambilan khidmat juruaudit luar, rancangan audit, ciri-ciri dan skop untuk tahun kewangan • Menyemak keputusan dan isu-isu yang timbul hasil pengauditan mereka bagi tahun kewangan dan penyelesaian bagi isu-isu yang dibentangkan dalam laporan mereka kepada Jawatankuasa Audit berserta maklumbalas pihak pengurusan • Menyemak skop dan strategi pengambilan khidmat juruaudit luar dan, selepas penilaian yang memuaskan, mencadangkan kepada Lembaga Pengarah untuk meluluskan yuran bayaran kepada juruaudit luar bagi skop kerja yang telah dilaksanakan • Mengadakan mesyuarat bersama juruaudit luar tanpa kehadiran pihak pengurusan sebanyak dua kali sepanjang tahun kewangan bagi mengesahkan bahawa tidak terdapat sebarang halangan ke atas skop audit mereka dan bagi membincangkan sebarang perkara yang dibentangkan (pada 12 Ogos 2011 dan 17 November 2011). Reviewed and approved the external auditors terms of engagement, audit plan, nature and scope for the financial year • Reviewed the results and issues arising from their audit for the financial year and the resolution of issues highlighted in their report to the Audit Committee and the management’s response • Reviewed the scope and engagement strategy of the external auditors and upon satisfactory assessment, recommended that the Board of Directors approve the fee payable to the external auditors in respect of the scope of work performed • Met with the external auditors without the presence of management twice during the year to confirm that there were no restrictions on the scope of their audit and to discuss any matters presented (specifically on 12 August 2011 and 17 November 2011). Financial Results Reviewed the Quarterly and Annual Financial Statement of the Company and Group including announcements, and recommended them to the Board of Directors for their approval. Annual Reporting Reviewed and recommended the Statement on Corporate Governance, Statement on Internal Control and Report of the Audit Committee to the Board for approval. INTERNAL AUDIT FUNCTION The internal audit function for the Group is outsourced to the Group Internal Audit of the holding company, Felda Global Ventures Holdings Berhad. In the discharge of its duties, the Audit Committee is supported by the Group Internal Audit that reports regularly to the Audit Committee. The Group Internal Audit conducted independent internal audits to assess the adequacy and effectiveness of risk management, controls and governance processes to provide the level of assurance required by the Board. In conducting their independent audits, the Group Internal Audit adopted a risk based internal audit approach by focusing on the assessment of significant risk areas. These significant risk areas are defined in the Internal Audit Plan which was reviewed and approved by the Audit Committee. During the financial year, the Group Internal Audit had carried out audits according to the Internal Audit Plan approved by the Audit Committee. The Group Internal Audit submitted their findings and recommendations to the Audit Committee on a quarterly basis at its meetings. 66 Keputusan Kewangan Menyemak Penyata Kewangan Sukuan Tahun dan Tahunan Syarikat dan Kumpulan termasuk pengumuman, dan mencadangkan penyata tersebut kepada Lembaga Pengarah untuk kelulusan. Laporan Tahunan Menyemak dan mencadangkan Penyata Urus Tadbir Korporat, Penyata Kawalan Dalaman dan Laporan Jawatankuasa Audit kepada Lembaga Pengarah untuk kelulusan. FUNGSI AUDIT DALAMAN Fungsi audit dalaman Kumpulan diberikan kepada Audit Dalaman Kumpulan Felda Global Ventures Holdings Berhad. Dalam melaksanakan tanggungjawabnya, Jawatankuasa Audit dibantu oleh Audit Dalaman Kumpulan yang memberi laporan berkala kepada Jawatankuasa Audit. Audit Dalaman Kumpulan menjalankan audit dalaman yang bebas dalam menilai kecukupan dan keberkesanan proses-proses pengurusan risiko, kawalan dan urus tadbir bagi menyediakan tahap jaminan yang dikehendaki oleh Lembaga Pengarah. Dalam menjalankan audit bebas mereka, Audit Dalaman Kumpulan menggunapakai pendekatan audit dalaman berasaskan risiko dengan tumpuan ke atas penilaian aspek-aspek risiko utama. Aspek-aspek risiko utama ini ditakrifkan dalam Rancangan Audit Dalaman yang mana telah disemak dan diluluskan oleh Jawatankuasa Audit. Semasa tahun kewangan, Audit Dalaman Kumpulan telah menjalankan audit berdasarkan Rancangan Audit Dalaman yang telah diluluskan oleh Jawatankuasa Audit. Audit Dalaman Kumpulan menyerahkan penemuan dan cadangan mereka kepada Jawatankuasa Audit pada setiap suku tahun semasa mesyuarat. M S M M A L A Y S I A H O L D I N G S B E R H A D Additional disclosure Pendedahan tambahan 1. Non-Audit Fees 1. Yuran Bukan Audit The amount of non-audit fees paid and payable to the external auditors by the Company for the financial year ended 31 December 2011 was RM178,000 (31 December 2010 : RM88,000) 2. Sekatan 2. Sanctions During the financial year, there were no sanctions and/or penalties imposed on the Company and its subsidiaries, directors or management by the relevant regulatory bodies. 3. Material Contracts 4. Share Buy-backs Tiada kontrak atau pinjaman penting yang dimeterai oleh Syarikat atau anak-anak syarikatnya yang melibatkan kepentingan para pengarah atau pemegang saham utama, samada yang masih berterusan hingga penghujung tahun kewangan berakhir 31 Disember 2011 atau yang dimeterai sejak penghujung tahun kewangan yang lepas. 4. Belian Balik Saham The Company did not purchase any of its own shares during the financial year. 5. Option, warrants or convertible securities The Company did not issue any option, warrant or convertible securities during the financial year. 6. American Depository Receipt (ADR), or Global Depository Receipt (GDR) Programme The Company did not sponsor any ADR or GDR programme. 7. Profit estimate, forecast and projection The Company did not release any profit estimate, forecast or projection for the financial year. Syarikat tidak membeli balik mana-mana sahamnya sepanjang tahun kewangan. 5. Opsyen, waran atau sekuriti boleh ubah Syarikat tidak mengeluarkan sebarang opsyen, waran atau sekuriti boleh ubah sepanjang tahun kewangan. 6. Program Resit Depositori Amerika (ADR), atau Resit Depositori Global (GDR) Syarikat tidak menaja sebarang program ADR atau GDR. 7. Anggaran, ramalan dan unjuran keuntungan Syarikat tidak mengeluarkan sebarang anggaran, ramalan atau unjuran keuntungan bagi tahun kewangan. 8. Jaminan Keuntungan 8. Profit Guarantee No profit guarantee was given by the Company in respect of the financial year. There was no contract relating to loans by the Company involving its directors and major shareholders. 2011 Tiada jaminan keuntungan telah diberikan oleh Syarikat bagi tahun kewangan. 9. Kontrak berkaitan pinjaman 9. Contracts relating to loans TAHUNAN Semasa tahun kewangan, tiada sekatan dan/atau penalti yang dikenakan ke atas Syarikat dan anak-anak syarikatnya, para pengarah atau pihak pengurusan oleh badan kawal selia yang berkaitan. 3. Kontrak Penting There were no material contracts or loans entered into by the Company or its subsidiaries involving directors’ or major shareholders’ interests, either still subsisting at the end of the financial year ended 31 December 2011 or entered into since the end of the previous financial year. L A P O R A N Jumlah yuran bukan audit yang telah dibayar dan belum dibayar kepada juruaudit luar Syarikat bagi tahun kewangan berakhir 31 Disember 2011 adalah RM178,000 (31 Disember 2010 : RM 88,000) ANNUAL REPORT Tiada kontrak berkaitan pinjaman dimeterai oleh Syarikat yang melibatkan para pengarah dan pemegang saham utamanya. T H E R E P O R T S 67 Additional disclosure Pendedahan tambahan 10.Disclosure of Recurrent Related Party Transactions of Revenue Nature (RRPT) The RRPT entered into by the Company during the financial year ended 31 December 2011 are as follows: Nature of Transaction Transaction Value for the year ended 31 December 2011 2011 (estimate) (actual) RM’000 RM’000 Transacting Parties Nature of Relationship Malayan Sugar Manufacturing Company Berhad (MSM Co.) and Felda Trading Sdn Bhd (FTSB) Interested major shareholder • Koperasi Permodalan FELDA Malaysia Berhad (KPF)(1) Interested Director • Dato’ Dzulkifli Abd Wahab(2) Sale of sugar from MSM to FTSB 19,300 1,862 Kilang Gula Felda Perlis Sendirian Berhad (KGFP) and Felda Trading Sdn Bhd (FTSB) Interested major shareholder • KPF(1) Interested director • Dato’ Dzulkifli Abd Wahab(2) Sale of sugar from KGFP to FTSB 2,632 2,820 Notes: (1) FTSB is wholly owned by KPF. KPF is a major shareholder of MSM by virtue of its direct shareholding of 20.06 percent in MSM. (2) Dato’ Dzulkifli Abd Wahab is a director of MSM Co., KPF and FTSB. 10. PENDEDAHAN URUS NIAGA-URUS NIAGA PIHAK BERKAITAN YANG BERULANG YANG BERBENTUK HASIL (UPBB) Butiran UPBB yang telah dijalankan oleh Syarikat sepanjang tahun kewangan berakhir 31 Disember 2011 adalah seperti berikut: Nilai Urus Niaga bagi tahun berakhir 31 Disember 2011 2011 (anggaran) (sebenar) RM’000 RM’000 Pihak-pihak Berkaitan Bentuk Hubungan Bentuk UPBB Malayan Sugar Manufacturing Company Berhad (MSM Co.) dan Felda Trading Sdn Bhd (FTSB) Pemegang saham utama yang berkepentingan • Koperasi Permodalan FELDA Malaysia Berhad (KPF)(1) Pengarah yang berkepentingan • Dato’ Dzulkifli Abd Wahab(2) Jualan gula daripada MSM kepada FTSB 19,300 21,862 Kilang Gula Felda Perlis Sendirian Berhad (KGFP) dan Felda Trading Sdn Bhd (FTSB) Pemegang saham utama yang berkepentingan • KPF(1) Pengarah yang berkepentingan • Dato’ Dzulkifli Abd Wahab(2) Jualan gula daripada KGFP kepada FTSB 2,632 2,820 Nota: (1) FTSB adalah syarikat milik penuh KPF. KPF adalah pemegang saham utama MSM berdasarkan pegangan langsungnya sebanyak 20.06 peratus di dalam MSM. (2) Dato’ Dzulkifli Abd Wahab adalah pengarah MSM Co., KPF dan FTSB. 68 M S M M A L A Y S I A H O L D I N G S B E R H A D CORPORATE SOCIAL RESPONSIBILITY TANGGUNGJAWAB SOSIAL KORPORAT As a leading sugar producer in Malaysia, MSM malaysia holdings berhad (MSM) focuses not only on maximising shareholder value and capturing growth opportunities, but also on being a leader in socially responsible initiatives and setting sustainable standards for the industry. Our business strategies and sustainability are intrinsically linked. We integrate corporate social responsibility (CSR) into our core business operations as a means of enhancing our performance today and over the long-term. Our commitment to CSR is based on the thrusts of caring for the development and well-being of our employees while creating a safe and nurturing workplace, implementing environmentally sound practices and processes, and enriching the lives of the local communities. SEBAGAI PENERAJU INDUSTRI PENGELUARAN GULA DI MALAYSIA, MSM malaysia holdings berhad (MSM) TIDAK HANYA MENUMPU KEPADA USAHA MEMAKSIMAKAN NILAI PEMEGANG SAHAM DAN MEREBUT PELUANG PERTUMBUHAN, TETAPI JUGA KEPADA MATLAMAT UNTUK MENJADI PENERAJU INISIATIF SOSIAL YANG BERTANGGUNGJAWAB SELAIN MENETAPKAN PIAWAIAN YANG MAMPAN UNTUK INDUSTRI. STRATEGI DAN KEMAMPANAN PERNIAGAAN KAMI SALING BERHUBUNG KAIT. KAMI MERANGKUMKAN TANGGUNGJAWAB SOSIAL KORPORAT (CSR) KE DALAM OPERASI TERAS PERNIAGAAN KAMI BAGI MENINGKATKAN PRESTASI KAMI PADA HARI INI DAN MASA HADAPAN. KOMITMEN KAMI TERHADAP CSR ADALAH BERASASKAN TERAS KEPRIHATINAN KAMI TERHADAP PEMBANGUNAN DAN KESEJAHTERAAN KAKITANGAN SAMBIL MENCIPTA TEMPAT KERJA YANG SELAMAT DAN BERSIFAT MEMUPUK, MELAKSANAKAN AMALAN-AMALAN DAN PROSES-PROSES YANG MESRA ALAM, SERTA MEMPERKAYAKAN KEHIDUPAN MASYARAKAT SETEMPAT. L A P O R A N TAHUNAN 2011 ANNUAL REPORT T H E R E P O R T S 69 Our obligation to the WORKPLACE TANGGUNGJAWAB DI TEMPAT KERJA MSM is committed to the well-being of our employees, firm in the belief that they are our most valuable assets. Thus, creating a workplace environment that focuses on nurturing the capabilities of our people and regulated by comprehensive health, safety and environmental management policies and systems remain our top priority. These cover environmental protection and conservation, people safety, food safety, health and asset protection. MSM komited dalam menjaga kesejahteraan kakitangan dengan kepercayaan bahawa mereka adalah aset kami yang paling berharga. Oleh itu, keutamaan kami adalah penyediaan persekitaran tempat kerja yang menumpu kepada usaha memupuk kebolehan warga kerja kami dan yang dikawal selia oleh dasar-dasar dan sistem-sistem kesihatan, keselamatan dan alam sekitar yang menyeluruh. Ini termasuk perlindungan dan pemuliharaan alam sekitar, keselamatan warga kerja, keselamatan makanan, kesihatan dan perlindungan aset. Our emphasis on HEALTH and SAFETY PENEKANAN KE ATAS KESIHATAN DAN KESELAMATAN We apply high standards in our management and operations as we hold strongly to the conviction that health and safety of our employees and our customers are of critical importance. MSM complies with all national health, safety and food safety laws and regulations that are designed to protect workers, customers as well as consumers of our products. As such, we have developed specific operating and maintenance procedures. We report the compliance related data on a regular basis to the local regulatory offices. Our operations are subject to inspections by government authorities throughout the year. To date, the results of inspections and other compliance requirements have met all regulatory specifications. Kami menggunapakai piawaian tertinggi dalam pengurusan dan operasi kami kerana kami percaya bahawa kesihatan dan keselamatan kakitangan dan pelanggan adalah sangat penting. MSM mematuhi semua undang-undang dan peraturan kesihatan, keselamatan dan keselamatan makanan yang diwujudkan untuk melindungi pekerja, pelanggan dan pengguna produk-produk kami. Justeru itu, kami telah membangunkan prosedur-prosedur operasi dan penyelenggaraan yang khusus. Kami melaporkan data pematuhan secara kerap ke pejabat kawal selia tempatan. Operasi kami tertakluk kepada pemeriksaan oleh badan-badan berkuasa kerajaan sepanjang tahun. Sehingga kini, keputusan pemeriksaan dan lain-lain kehendak pematuhan didapati mematuhi semua spesifikasi kawal selia. MSM fully realises the increasing emphasis on occupational safety and health. To be in line with international best practices, we are in the process of obtaining certification of OHSAS 18001 – the global standard for Occupational Safety and Health Management System. We expect to receive the OHSAS 18001 certification by mid-2012. As part of this certification process, all aspects of our safety management, practices and standards are constantly reviewed. Safety levels of our operations are appraised in a monthly safety awareness meeting. We also conduct walk-through inspections to verify safety conditions and employee activities. Training programmes that apply to all phases of our production processes are carried out on an ongoing basis to ensure that enhanced and improved safety and hygiene standards are being met. As refined sugar products are combustible under certain conditions, fire safety is a prime area of focus. Fire safety inspections of our production facilities are regularly conducted in order to prevent flare-ups, explosions or other disastrous accidents. We have also established internal fire-fighting teams as well as medical clinics on-site for quick emergency response should the need arise. 70 MSM menyedari sepenuhnya penekanan ke atas aspek keselamatan dan kesihatan pekerjaan. Agar selaras dengan amalan-amalan terbaik antarabangsa, kami kini dalam proses mendapatkan pensijilan OHSAS 18001 – piawaian global untuk Sistem Pengurusan Keselamatan dan Kesihatan Pekerjaan. Kami menjangka untuk menerima pensijilan OHSAS 18001 tersebut pada pertengahan 2012. Sebagai sebahagian daripada proses pensijilan ini, semua aspek pengurusan, amalan-amalan dan piawaian keselamatan kami disemak secara kerap. Tahap keselamatan operasi kami dinilai dalam mesyuarat kesedaran keselamatan bulanan. Kami juga menjalankan pemeriksaan untuk mengesahkan keadaan keselamatan dan aktiviti kakitangan. Program-program latihan yang melibatkan semua fasa dalam proses pengeluaran kami dijalankan secara berterusan bagi memastikan bahawa piawaian keselamatan dan kebersihan yang telah dipertingkatkan dipatuhi. Oleh kerana produk-produk gula bertapis mudah terbakar dalam keadaan tertentu, keselamatan kebakaran adalah satu aspek yang diberi tumpuan utama. Pemeriksaan keselamatan kebakaran di fasiliti pengeluaran kami dijalankan secara kerap bagi mengelakkan berlakunya percikan api, letupan atau lain-lain kemalangan berbahaya. Kami juga telah menubuhkan pasukan pemadam kebakaran serta klinik perubatan di tapak kerja agar tindakbalas kecemasan dapat diberikan sekiranya perlu. M S M M A L A Y S I A H O L D I N G S B E R H A D Our dedication to HUMAN CAPITAL DEVELOPMENT USAHA KE ATAS PEMBANGUNAN MODAL INSAN MSM recognises the importance of retaining quality employees as they play a pivotal role toward our continuous growth. Ongoing employee development and training programmes are regularly scheduled to enhance productivity. Our employees are also encouraged to improve their skills and knowledge through hands-on training, field experience and developmental programmes designed to maximise their capabilities. In addition, we encourage participation in national and regional events to boost industry experience and knowledge. MSM menyedari kepentingan mengekalkan khidmat kakitangan yang berkualiti kerana mereka memainkan peranan penting dalam usaha pertumbuhan berterusan kami. Program-program pembangunan dan latihan kakitangan berterusan diadakan secara kerap diadakan bagi meningkatkan produktiviti. Kakitangan kami juga didorong meningkatkan kemahiran dan pengetahuan mereka menerusi latihan amali, pengalaman lapangan dan program-program pembangunan yang direka khusus untuk memaksimakan kebolehan mereka. Selain itu, kami menggalakkan penyertaan dalam acara-acara kebangsaan dan serantau bagi meningkatkan pengalaman dan pengetahuan industri. As part of the Felda Global Group, our employees benefit from exposure to Group-wide training and development initiatives organized by Felda Global. These include leadership development programmes for managers, executives and senior executives as well as the more recently introduced First Line Managers programme. Centred on grooming our talents, these programmes offer recognised qualifications, such as, Executive Master in Management (People Leadership) and Diploma in Management (Front Line Leaders). Top performers from Felda Global Group companies are identified for participation in these courses which are conducted by private training vendors in collaboration with tertiary institutions such as Asia e-university and the Australia Institute of Management. Sebagai sebahagian daripada Kumpulan Felda Global, kakitangan kami mendapat manfaat daripada pendedahan yang diperolehi menerusi inisiatif-inisiatif pembangunan dan latihan seluruh Kumpulan yang dianjurkan oleh Felda Global. Ini termasuk program-program pembangunan kepimpinan untuk para pengurus, eksekutif dan eksekutif kanan serta program Pengurus Barisan Hadapan yang baru diperkenalkan. Dengan matlamat untuk melatih bakat-bakat warga kerja kami, program-program ini menawarkan kelayakan yang diiktiraf seperti Sarjana Eksekutif dalam Pengurusan (Kepimpinan Warga) dan Diploma Pengurusan (Pemimpin Barisan Hadapan). Kakitangan dengan prestasi terbaik dari syarikat-syarikat Kumpulan Felda Global dikenalpasti untuk menyertai kursus-kursus ini yang dijalankan oleh vendor latihan swasta dengan kerjasama institusi pengajian tinggi seperti Asia e-university dan Australia Institute of Management. In addition, during the year under review, two of our executives attended the Fourth ASEAN Senior Management Development Program in June 2011, organised by the Harvard Business School Alumni Club of Malaysia. The week-long seminar imparted a better perspective of the business in terms of global economic conditions, competition and strategy. Selain itu, semasa tahun di bawah tinjauan, dua daripada eksekutif kami telah menyertai Program Pembangunan Pengurusan Kanan ASEAN kali Keempat pada Jun 2011 anjuran Kelab Alumni Harvard Business School Malaysia. Seminar selama seminggu itu telah memberikan perspektif perniagaan yang lebih baik dari segi keadaan ekonomi global, persaingan dan strategi. MSM’s production facility’s Quality Assurance (QA) team underwent an in-depth training course entitled “Microbiological Examination Techniques of Sugar & Sugar Products” conducted by the School of Industrial Technology, University Sains Malaysia. The course, which was specially tailored to MSM’s requirements, offered valuable knowledge and understanding to better meet the needs of our customers’ quality standards. During the year, MSM responded to the Malaysian government’s new ruling to engage competent energy managers, tasked with improving the energy efficiency of manufacturing operations. As a result, one of our engineers was certified by the Energy Commission as a qualified Energy Manager. L A P O R A N TAHUNAN 2011 ANNUAL REPORT Pasukan Jaminan Kualiti [Quality Assurance atau QA], fasiliti pengeluaran MSM telah menjalani kursus latihan mendalam bertajuk “Microbiological Examination Techniques of Sugar & Sugar Products” yang dikendalikan oleh Fakulti Teknologi Perindustrian, Universiti Sains Malaysia. Kursus tersebut yang disediakan khas bagi memenuhi kehendak MSM menawarkan ilmu dan pemahaman bernilai yang dapat membantu memenuhi keperluan piawaian kualiti para pelanggan kami. Pada tahun tinjauan, MSM menerima pakai peraturan baru kerajaan Malaysian untuk menggunakan khidmat pengurus tenaga berkecekapan, yang ditugaskan untuk memperbaiki tahap kecekapan tenaga operasi perkilangan. Hasilnya, salah seorang daripada jurutera kami telah diiktiraf oleh Suruhanjaya Tenaga sebagai Pengurus Tenaga berkelayakan. T H E R E P O R T S 71 CORPORATE SOCIAL RESPONSIBILITY TANGGUNGJAWAB KORPORAT Our commitment to the ENVIRONMENT Our operations are governed by various Malaysian federal, state and local environmental regulations including those of the Department of Environment (DOE), which is responsible for enforcing pollution control regulations and policies in Malaysia. These regulations impose effluent and emission limitations, and specify requirements regarding management of water resources, air resources, toxic substances, solid waste and emergency planning. We report the compliance related data on a regular basis to the local regulatory offices, and to date our operations comply with Malaysian environmental laws and regulations. We firmly believe in caring for the environment through efficient utilisation and recycling of energy and resources. While always on the lookout for innovation and progress, environmental protection is one of the important criteria when selecting new technologies and equipment. Improvement in Energy and Material Conservation and Achievement in Reducing Environmental Impact MSM’s sugar refinery in Prai has achieved strident growth over the years not only in production capacity but also in technological innovation. We have achieved significant progress in the areas of energy efficiency, environmental impact and reduced consumption of utilities and consumable materials. MSM’s steam consumption rate is among the lowest in the industry. This is attributed to the use of energy-saving process equipment such as a Mechanical Vapour Re-compressor (MVR) evaporator and Vertical Crystallization Tower (VKT), and to good process design and management. The process design does not only save fuel directly, but also reduces the amount of cooling water needed and the amount of heat emitted to the environment. MSM also generates about half of its own electrical power requirement using back pressure turbines, with the exhaust steam being channeled to the process for heating. This concept of co-generation is a more efficient means of extracting energy from the fuel. It enables MSM to minimise the usage of fossil fuel and hence decrease the amount of heat and carbon dioxide released into the atmosphere. In terms of environmental impact, MSM is a fore-runner in having implemented a waste treatment system for effluent discharge generated from the Ion Exchange Resin (IER) towers based on nano-filtration technology. This waste water treatment system is the first of its kind jointly developed by MSM and the membrane supplier and it allows MSM to recycle the salt collected while discharging the resulting clean filtrate to the river. 72 KOMITMEN TERHADAP ALAM SEKITAR Operasi kami dikawal selia oleh pelbagai peraturan persekutuan, negeri dan alam sekitar tempatan termasuk peraturan Jabatan Alam Sekitar [Department of Environment atau DOE] yang bertanggungjawab menguatkuasakan peraturan dan dasar-dasar kawalan pencemaran di Malaysia. Peraturan-peraturan ini mengenakan had ke atas pembuangan sisa dan pelepasan gas, serta menetapkan syarat-syarat berkaitan pengurusan sumber air, sumber udara, bahan-bahan toksik, buangan sisa pepejal dan perancangan kecemasan. Kami melaporkan data pematuhan secara kerap ke pejabat kawal selia tempatan, dan sehingga kini operasi kami terus mematuhi peraturan-peraturan dan undang-undang alam sekitar Malaysia. Kami memelihara alam sekitar dengan menggunakan tenaga dan sumber secara cekap dan mengitarnya semula. Dalam usaha mencapai inovasi dan kemajuan, perlindungan alam sekitar adalah salah satu kriteria penting dalam pemilihan teknologi dan peralatan baru. Penambahbaikan dalam Pemuliharaan Tenaga dan Bahan; dan Pencapaian dalam Mengurangkan Impak Alam Sekitar Kilang penapis gula MSM di Prai telah mencapai pertumbuhan menggalakkan bukan sahaja dari segi kapasiti pengeluaran tetapi juga dalam inovasi teknologi. Kami telah mencapai kemajuan yang membanggakan dalam aspek kecekapan tenaga, impak alam sekitar dan pengurangan penggunaan utiliti dan bahan-bahan pakai habis. Kadar penggunaan stim MSM adalah antara yang terendah dalam industri. Ini adalah berikutan penggunaan peralatan proses penjimatan tenaga seperti penyejat Mechanical Vapour Re-compressor (MVR) dan Vertical Crystallization Tower (VKT), serta rekabentuk proses dan pengurusan yang baik. Rekabentuk proses tersebut bukan sahaja menjimatkan bahan api, tetapi juga mengurangkan jumlah air penyejuk yang diperlukan serta jumlah haba yang dilepaskan ke alam sekitar. MSM juga menjana lebih kurang separuh daripada keperluan tenaga elektriknya menggunakan turbin tekanan balik, dengan stim ekzos yang disalurkan kepada proses pemanasan. Konsep penjanaan bersama ini adalah cara yang lebih efisien dalam mendapatkan tenaga dari bahan api. Ia membolehkan MSM mengurangkan penggunaan bahan api fosil dan seterusnya mengurangkan jumlah haba dan karbon dioksida yang dilepaskan ke udara. Dari segi impak alam sekitar, MSM adalah peneraju dalam pelaksanaan sistem rawatan sisa untuk sisa buangan efluen yang dijana daripada menara Resin Tukaran Ion [Ion Exchange Resin atau IER] berasaskan teknologi penapisan nano. Sistem rawatan sisa air ini adalah yang pertama seumpamanya yang dibangunkan oleh MSM dan pembekal membran. Ia membolehkan MSM mengitar semula garam yang terkumpul semasa membuang sisa tapisan bersih ke dalam sungai. M S M M A L A Y S I A H O L D I N G S B E R H A D When natural gas was made available locally, MSM was one of the first local companies to convert to using natural gas fuel. This has drastically reduced the levels of carbon soot and sulphur emission in the boiler flue gas. Ketika gas asli mula diperkenalkan dalam negara, MSM merupakan salah satu syarikat terawal yang bertukar kepada penggunaan bahan api gas asli. Langkah ini secara drastik telah mengurangkan tahap penghasilan sisa karbon dan pelepasan sulfur dalam gas serombong dandang. The consistent decrease in the usage rate of fuel, electricity, water and basic consumable materials such as lime and salt over the years has been translated to reduced waste and pollution directly and indirectly. Through good refinery management and the constant upgrading of machinery and equipment in the plant, MSM is able to sustain its position as an efficient sugar producer. Pengurangan secara konsisten dalam kadar penggunaan bahan api, elektrik, air dan bahan-bahan pakai habis asas seperti kapur dan garam telah menyebabkan pengurangan sisa buangan dan pencemaran samada secara langsung atau tidak langsung. Menerusi pengurusan kilang yang baik dan penaiktarafan mesin dan peralatan loji yang kerap, MSM berjaya mengekalkan kedudukannya sebagai pengeluar gula yang efisien. Our contribution to the COMMUNITY SUMBANGAN KEPADA MASYARAKAT MSM is a subsidiary of Felda Global Ventures Holdings Berhad (FGVH) which, in turn, is wholly owned by the Federal Land Development Authority (FELDA). We are part of a Group where community development and well-being is core to our business as FELDA’s charter is development and welfare of 112,635 rural settler-smallholders throughout the entire country. MSM adalah anak syarikat Felda Global Ventures Holdings Berhad (FGVH) yang mana dimiliki sepenuhnya oleh Lembaga Kemajuan Tanah Persekutuan (FELDA). Kami adalah sebahagian daripada Kumpulan yang menjadikan pembangunan dan kesejahteraan masyarakat sebagai teras perniagaan di mana FELDA memelihara pembangunan dan kebajikan 112,635 peneroka luar bandar di seluruh negara. MSM’s earnings contribute to FGVH’s profits and these are returned to FELDA. The proceeds from its businesses enable FELDA to be internally-funded. It pays for FELDA’s overheads and finances many settler-centric programmes run by FELDA. These range from housing improvement loans, training and development programmes for settler children, infrastructure and facilities development in settlement areas and various aid programmes. Financial contribution from MSM and other Felda companies ensures FELDA’s success over the last 56 years in looking after settler communities and sustaining the vibrancy of Malaysia’s plantation sector. Moreover, through FELDA and Felda Holdings’ contribution of two percent net profit to Yayasan Felda, MSM helps to spur a variety of charitable causes and initiatives centering on educational, healthcare and philanthrophic causes. For example, in 2011, Yayasan Felda disbursed a total of RM11.6 million as financial assistance to school pupils, participants of skill courses and students at local institutions of higher learning. RM3.1 million went to medical support and subsidised treatment for the chronically ill and elderly. Grants totalling RM1.1 million fund research projects which benefit society and put Malaysia on the international map of scientific and technological breakthroughs. Another RM11.5 million was spent on ad-hoc basis to help unfortunates and meet the welfare needs of low income Malaysians. Yayasan Felda also provides housing and financial assistance to those stricken by natural disasters. L A P O R A N TAHUNAN 2011 ANNUAL REPORT Pendapatan MSM menyumbang kepada keuntungan FGVH dan keuntungan ini dipulangkan kepada FELDA. Hasil perniagaannya membolehkan FELDA dibiaya secara dalaman. Dana ini digunakan untuk membayar overhed FELDA dan membiaya pelbagai program peneroka anjuran FELDA. Ini termasuk pinjaman pembaikan rumah, program-program latihan dan pembangunan untuk anak-anak peneroka, pembangunan infrastruktur dan kemudahan di kawasan penempatan dan pelbagai program bantuan lain. Sumbangan kewangan daripada MSM dan syarikat-syarikat Felda lain telah memastikan kejayaan FELDA sejak 56 tahun yang lalu dalam memelihara kebajikan masyarakat peneroka dan mengekalkan daya sektor perladangan Malaysia. Selain itu, menerusi sumbangan FELDA dan Felda Holdings sebanyak dua peratus daripada keuntungan bersih kepada Yayasan Felda, MSM membantu mendorong pelbagai inisiatif kebajikan yang tertumpu kepada matlamat pendidikan, penjagaan kesihatan dan pendermaan. Contohnya pada 2011, Yayasan Felda telah menyumbang sejumlah RM11.6 juta sebagai bantuan kewangan kepada murid-murid sekolah, para peserta kursus kemahiran dan para pelajar di institusi pengajian tinggi tempatan. Sebanyak RM3.1 juta disalurkan untuk tujuan sokongan perubatan dan subsidi rawatan bagi pesakit kronik dan warga tua. Geran berjumlah RM1.1 juta disalurkan untuk membiaya projekprojek penyelidikan yang memberi manfaat kepada masyarakat serta meletakkan Malaysia di peta antarabangsa dalam pencapaian saintifik dan teknologi. Sejumlah RM11.5 juta lagi digunakan untuk tujuan ad-hoc bagi membantu golongan kurang bernasib baik serta memenuhi keperluan kebajikan rakyat Malaysia yang berpendapatan rendah. Yayasan Felda juga menyediakan bantuan perumahan dan kewangan kepada mereka yang ditimpa bencana alam. T H E R E P O R T S 73 We currently have an annual production capacity of over 1.1 million tonnes of refined sugar and plan to double this by 2015. Pada masa ini, kapasiti pengeluaran tahunan kami adalah melebihi 1.1 juta tan metrik gula bertapis dan kami merancang untuk menggandakannya menjelang 2015. Focusing on a sugar rush Tumpuan ke atas merangsang pencapaian