The View From Our Customer`s Bridge
Transcription
The View From Our Customer`s Bridge
700 Washington Street Bath, ME 04530 PRSRT STD U.S. POSTAGE PAID BATH, MAINE 04530 PERMIT NO. 31 NEWS BIW January 2005 The View From Our Customer’s Bridge “ WEDNESDAY, FEBRUARY 2, 2005 A collection in memory of Lynn Poulin (D50), killed in action while serving with the Maine Army National Guard’s 133rd Engineer Battalion in Iraq, will be held before the start of all shifts at entrances to BIW facilities. In accordance with the wishes of Mrs. Jeanne Poulin, proceeds will be donated to the Company A Family Support Program to provide assistance for the families of the men and women of Company A. Should you wish to make a donation by check, please make the check payable to “Company A Family Support Fund.” Thank you in advance for your generosity. his will be a pivotal year for BIW.” We’ve all heard that phrase or something similar to it in the past and it applies in 2005 as well. Our customers and industry remain in a high state of flux. As a result, each years’ challenges become a bit more difficult, decisions get a little harder, and organizations like BIW and the Supervisor of Shipbuilding Conversion and Repair, Bath, Maine (SUPSHIP, Bath) must find ways to become more flexible, agile, and adaptable. CAPT Mike Stanton, USN became Commanding Officer of SUPSHIP, Bath in August 2004. No stranger to BIW he served at SUPSHIP from 1996 to 1998 initially as DDG/FFG Lifecycle Planning Officer, then as DDG Production and Delivery Officer and finally as the DDG Program Manager’s Representative (PMR). A native of Brockton, Massachusetts, he graduated from The U.S. Naval Academy in 1983. In his 20+ year Navy career he has served in a variety of operational and engineering billets aboard ship and ashore. He holds a Masters T INSIDE From the Helm - 2 Safety Progress - 3 In the Tanks - 3 Retirees - 5 Classifieds - 5 S S G T LY N N R . P O U L I N SEPTEMBER 16, 1957—DECEMBER 21, 2004 From the Fleet - 6 Service Anniversaries - 7 Unit 235 - 7 In Memory: SSGT Lynn R.Poulin - 8 in Business Administration from Old Dominion University and earned degrees of Naval Construction Engineer and Master of Science in Mechanical Engineering from the Massachusetts Institute of Technology. He completed the Executive Leadership Program at Harvard Business School and is also a licensed Professional Engineer in Virginia. Most recently, he served in the LPD 17 New Construction Program Office, performing a multitude of program integration functions in acquisition coordination, design/engineering, change/configuration management, production engineering and control. At the start of yet another “pivotal year” for BIW, we asked CAPT Stanton to share some of his thoughts about BIW and his own command. In this article, he responds to several questions concerning near term opportunities and challenges. Next month will focus on the future. Q: How does it feel to be back in Bath? A: I’d like everyone at SUPSHIP and BIW to know that I asked to come back here. I’m sincerely enchanted with Maine, its people, its culture, its heritage, its lifestyle, its pride, and with BIW. In my shipbuilding career, I’ve been associated with over 25 shipyards of various sizes and none has possessed the pride, patriotism, leadership and heritage of BIW. SUPSHIP, Bath and BIW have our collective ‘warts’ but I’ve always believed that Mainers aren’t afraid of asking tough questions of themselves and then adjusting for the better. We’ll continue to do that as a team of shipbuilding professionals. But I’m just thrilled to be back here—my colleagues in DC threaten to surgically remove my interminable smile. CAPT Michael B Stanton, USN is “thrilled to be back here.” A native New Englander, he assumed command of SUPSHIP, Bath in August 2004. Q: Aside from the physical plant, what other differences have you noticed since you were last here? A: The biggest difference I’ve seen at BIW is a heightened sense of urgency about becoming more cost effective versus the competition. With the DDG Program beginning to ramp down and DD(X) still in its early stages, people are becoming much more aware of the challenges that will face us in the years ahead. When you listen to people around the shipyard mull and cogitate over what “DDG wind-down” really means and where DD(X) fits in, you hear people thinking hard and deep about what they need to do. This sense of urgency is more important now than ever before. Continued on pg. 4 December From the Helm Service Anniversaries Dugan Shipway, President, Bath Iron Works Dept. Dept. 35 Years As we finish the first month of 2005, my message remains straightforward and unchanged: preserve quality shipbuilding manufacturing jobs in the State of Maine. SAFETY: In 2004, we reduced the number of Lost Time Injuries from 445 in 2003 to 338. Similarly, the total number of days people were unable to come to work because of an injury was reduced by 26% from 2003 levels. In 2005 our goal is to reduce Lost Time Injuries an additional 25% and Recordable Injuries by 20%. To achieve this goal each of us must focus on doing things the right way with special emphasis on protecting our backs, knees, eyes, and hands. Injuries to these parts of our bodies comprise over 50% of all of our Lost Time Injuries and a majority of these can be prevented through proper positioning, compliance with existing work practices and the appropriate use of personal protection equipment. —with added pressure from the war in Iraq. Someday, competition will come and we must now take whatever actions are necessary to be ready for it. There will continue to be developments in this area as the President shortly submits his next budget to the Congress and they deal with it. I will keep you informed. TREATING EACH OTHER WITH DIGNITY: At the end HOURS TO BUILD DDGs: In early January I issued a of December I had the sad honor of representing all 6,000 men and women of the BIW family at the funeral mass and military service for SSGT Lynn Poulin. This followed a short memorial service his fellow workers held in his memory in the Assembly Building just before Christmas. By the end of this month, up to ten more BIW workers will be called up for active duty in Iraq. I ask all of you to continue to remember them in your prayers and thoughts. We cannot forget them and their families because they are part of our family. Bulletin addressing the progress we’ve made in building DDGs for fewer hours than our competition, the uncertainty that faces us at the start of this New Year and my commitment to you going forward to do what is necessary to retain quality jobs at BIW into the next decade. I mentioned we made progress in our efforts to reduce DDG labor hours. Throughout 2005, in the face of all the uncertainty, we must continue to work together and increase the momentum we’ve started to build. We must stay focused on what we can control—our shipbuilding processes—from administration to tests and trials and we must continue to drive out inefficiency and insist on first time quality. As we do these things, we will adapt, we will change and we will remain a viable source for the Navy’s warships. In closing, this month’s cover story is the first of a two-part interview with CAPT Mike Stanton, USN, Commanding Officer, SUPSHIP, Bath. He discusses the Navy’s perception of BIW. If you take nothing else from this newsletter, take to heart what CAPT Stanton is telling us. Like the Red Sox, we are facing significant challenges and also like them we have everything we need to win. We must stay focused each day and we must do what is necessary to preserve our ability to win one-on-one against any shipyard in the country. In doing so, we will ensure quality shipbuilding manufacturing jobs stay in the State of Maine. We have the people, the resources, and the facilities. We just need to do it—together. In the past few weeks the importance of being ready for a competition sometime in the future has been re-enforced in comments by the Secretary of the Navy, the Commander of the Naval Sea Systems Command, and even our potential competitor. The future remains uncertain primarily because of the complexities of the Navy’s shipbuilding dilemma—they are facing very difficult issues from both the acquisition and operational perspectives. They are tackling these issues in an environment of constrained budgets and growing deficits | | 2 January 2005 BIW NEWS Francoeur, Leon Roger 07 10 15 19 32 43 43 50 Lupardo, Michael Paul Pelletier, Richard Donat Hinkley, Wayne Merle Laplante, Richard Raymond Vigue, Thomas Lyndal Cooper, Frederick Lee Tanger III, Leo George Copp, Frank Nelson 30 Years • We must continue to do everything in our power to We will do it within a workplace that continues to drive to be safer, in a way that will continue to reduce the hours to build DDGs, within an environment where each of us acts with integrity and is treated with dignity—and we’ll face challenges using Maine common sense. 10 “TOGETHER WE CAN MAKE A DIFFERENCE” Dept. 25 Years 19 19 20 25 40 80 80 86 91 91 Musser, Gerald Andrew Stegna Sr, Lawrence Eugene Fecteau, Reginald Thomas Leblanc, Richard James Garbin, Bruce Richard Arsenault, David Lee Kendrick III, Cyrus Maxcy Caton, Patricia Marie Barschdorf, Dana Owen Higgins, Bruce Dennis 20 Years 10 19 Fraser Jr, Daniel William Briskey, Wayne Eugene 15 Years 86 Smith, Wayne Scott 5 Years 52 97 Mathisen, Laura Ann Hagan, John All I Want for Christmas is My 235 Unit Shell Acceleration Project at Hardings was underway when Dugan Shipway got the word and said he wanted an early Christmas present. He got his wish when Dave Twist (D10), Kurt Ingalls, Don Blasingame, Dan Madore (all D50), Dave Bisson, Gil Rines (both D43) and the rest of the Hardings Shells Crew delivered both shells of Unit 235 ahead of schedule and under budget— complete with a bright red bow and a note. Supervisors, mechanics and union representatives agreed to focus on Unit 235. That decision led to an off-site session where every aspect of the job was examined. With the mechanics’ input, tasks were sequenced, support requirements were identified and a determination was made as to which steps could be done simultaneously and which had to be done in series. That information was put into a Gantt chart and work began. When the “presents” were delivered on December 20 and 22, the units had been completed in one third of the time of previous units and three days ahead of the schedule developed at the offsite session. Dave Bisson says, “The organization and planning were key to the success of the project. Being dedicated to only that job was also a big help. We weren’t being moved from job to job throughout the day.” Dan Madore feels the planning, support and teamwork of the crew “. . . made my job easier. I didn’t work as hard and I got a hell of a lot more done. When it’s coordinated like that it makes A Merry Christmas From the Hardings Shells Crew—(L to R)—Dan Mador, Kirk Ingalls, Tom Sirois, Ray Burgess, Dick Clark, Aimee Pratt, Jason Woodhouse, Don Blasingame, Rick Holbrook, Jim Groves, Tait Brown, Steve Giusto, Garry Harriman, Mike Pelletier, Don Swift, Gill Riner, Rick Legar, Ryan Turcotte, Dave Bisson, Brad Totten, Dan Murphy, Stan Woolford, Dave Twist, Dugan Shipway it a lot easier on everybody.” Gil Rines states, “The fitters were phenomenal. To me when I see that kind of commitment from the people ahead of me, it pumps you up to give your 100% too. They went all-out so now we need to do our part. I think we fed off each other. Seeing the enthusiasm and support from upper management really helped too”. There was overall agreement within the crew that displaying the Gantt chart at the work site was also a plus. “You know where you stand and it gives you a goal to reach. Have you reached your goal, are you ahead, behind? It really kept us motivated.” After initial start up, crew involvement picked up and by the time the project ended the whole area was checking progress, inter- ested in how the unit was doing, and wondering if Dugan was going to get his Christmas present on time. Well, he did, and according to Twist, after the project was completed someone had written on his LDMS board, “Together we did make a difference.” Brad Totten (D10) sums it up. “It’s all about the mechanics. It’s really not about the numbers. You can forget the numbers altogether they work themselves out. You let the mechanics do the job the way they feel it needs to be done. You’ve got to trust in them.” The Shells Crew extends a hearty thanks to everyone who had a hand in making this project a big success. | | BIW NEWS January 2005 7 Safety December 2004 From the Fleet A Sailor’s Perspective RECORDABLE INJURIES LOST-TIME INJURIES 2,000 SCS (SW) Mike Wroten is quite familiar with BIW and Bath-Built ships. As a First Class Petty Officer, he was a member of the O’KANE (DDG 77) PRECOM Crew and was O’KANE’s first sailor to re-enlist. Now part of BAINBRIDGE’s (DDG 96) PRECOM crew, he became her first crewmember to re-enlist on December 31, 2004. Discussing BIW, Chief Wroten states, “As a First Class I worked primarily with the electricians so I had a pretty focused view. Now I’m dealing with pretty much everyone so I get to see the bigger picture of both BIW and G Customer’s Bridge as you can with good financial performance for the company. Of that I am quite certain, because having two shipyards competing to build ships affords the Navy the ability to buy even more ships within a fixed procurement budget. A good example of how we’re working together differently is NITZE’s Super Trial. We really asked people to drop their guard and emotional baggage about how they did business, put issues behind them and focus on what we needed to do to end up with a fully completed ship. From the test program to the compartment completion process, we focused on getting a completed ship with a single sea trial versus two. We had meetings that were sometimes painful but we were able to keep the big picture in focus. Ultimately, we drove people to think about how we could conduct a joint inspection and say, “clear these things in a week and you’ll never read about them again” instead of going in, writing paper and leaving it to be wrestled with for the next two months. That approach saves all kinds of money just in trial card processing and provides immediate feedback to the craftsman. We attempted to change the intellectual approach to how we complete a ship and we ended up with a very strong finish—but we still have more work to do. | | 6 January 2005 BIW NEWS the Command. Here, the shipbuilders want to teach you something. They’re attitude is great and they’re proud of what they build.” About O’KANE, he says, “I don’t think there’s a better ship or ever will be a better ship built by this company. I spent over 4 1/2 years on that ship and . . . it was just incredible how it held together.” After 15-years in the Navy, he thinks this might be his last re-enlistment. “While I love the Navy, I want to spend more time with my family.” Mike’s from Texas, his wife is from California, and his children were born in Hawaii. They plan to live in Maine when he retires. Congratulations, Chief and best of luck! December ’04 Cum. RI Actual = 1,848* 2004 Cum. LT Injury Limit-297 2004 Cum. Rec. Injury Limit-1,279 1,000 Navy’s overall perception of BIW today? A: There are many parts of the Navy—let me speak of the part of the Navy Enterprise that has some association with the shipbuilding process and some perceptions about BIW (which may or may not be correct). Their view of BIW today basically revolves around the three classic perceptions that really haven’t changed much in the recent past. The first perception is that BIW builds tremendous quality into its ships—you can tell from structure, to piping runs, cable runs, foundation installation, equipment and cabinet alignment—nobody matches your quality. However, the second perception is that you’re a higher-cost provider. We all know that and we’re working on it. One area I believe holds great promise for reducing costs is rework. You need to do a better job of capturing rework costs. Until you can actually see how much rework is costing you it’s hard to measure whether or not you’re improving. You can’t be afraid to report it—measure the problem first and then attack it. Another perception is that you are a relatively safe shipyard and the company is 200 *Note: Reflects decrease of 70 Recordable Injuries from 2003 year-end results. GSCS (SW) Michael L. Wroten—re-enlists in CCS on BAINBRIDGE (DDG 96). *Note: Reflects decrease of 107 Lost Time Injuries from 2003 yearend results. In The Tanks ou don’t often hear about them, but each day our Tank Crews quietly go about their job of ensuring all tank interiors meet Navy specifications. The job demands great attention to detail and a total commitment to safety. The job takes you into some of the largest and smallest spaces on the ship and it makes you part of a tight-knit team. It may not be glamorous but it comes with a relatively high degree of autonomy and it’s very important to our customer. Whether it holds fresh water, fuel oil, lube oil or waste water, if the inside of the tank is properly prepared, the Navy can count on many years of problem-free performance. If not, it could turn into a costly proposition downstream. Tank work spans the buildings into the “water” stage of construction. The number of personnel involved varies, but the ultimate goal is to close all tanks before the ship hits the water. However, Steve Grant (D10), states, “With so much work going on, sometimes it’s not possible.” Steve used to work in the tanks and describes his experience as having been full of friendly competition. “I was part of a crew that worked together for four or five years. We knew each other and everything was ‘I’ll buy you a coffee or a soda if I had less hits than you’ —we’d always try to out do each other,” he says. While the competition was fun, the work was serious and, he notes, “It takes the right personality to do this kind of work.” Y Continued from pg. 4 Q: How would you characterize the December ’04 Cum. LT actual=338* to be commended for taking another turn to make it even safer. It makes good business sense and it’s a good force multiplier in terms of morale. No one wants to come to work at a place where nobody cares about your health and well-being. At BIW, safety is heading in the right direction—stay focused on situational awareness, keep an eye on your workmate and keep your head up. There’s a fourth perception held by some of the cynics, critics and pundits who have an association with Navy Shipbuilding that you may not be aware of. It’s that BIW is a company with a bleak future. However, those same cynics and pessimists don’t have the concept of your heritage, your professional standards, your work ethic and your commitment to excellence. It is my firm belief that you will surprise them when you are standing strong and tall here in 2015. You’ll likely be a different sized company, with a different business model and maybe a different business approach—but BIW has always been adaptable and I’m confident you’ll prove the pessimists and the pundits wrong. That’s why I came back here. Remember, it looked bleak for the Red Sox on October 17th, too . . . . NEWS BIW BIW NEWS is published monthly by the Strategic Planning and Communications Department (D53) of Bath Iron Works and is produced internally in the BIW Print Shop. The primary objectives of BIW NEWS are to recognize the service, accomplishments, innovation and contributions of our employees and to provide information on matters that are of interest to our workforce. Comments and suggestions are welcome and should be forwarded to Jim DeMartini at Mail Stop 1210 or by e-mail at jim.demartini@biw.com. Spotless—Robert Murcin vacuums a tank on FARRAGUT (DDG 99). Robert Murcin (D27) agrees, “You have to be a special kind of person to work tanks. Safety in these spaces is paramount. We’re a tight organization and have to look out for and protect each other.” From a work perspective Rob says, “Every square inch of these tanks has to be right. It’s a very detail-oriented job. Not taking anything away from other trades on the ship but we’re held to a higher standard by the Navy. The inspections are very stringent. When we’re working a tank we’re not just looking at painting. We have to be inspecting other aspects of the tank, as well, so we can let the supervisor know if there are any problems that require intervention by another trade.” Andy Bailey (D10), who supervises the tank crews on first shift, agrees that SUPSHIP is serious about inspecting tank interiors. “They look at everything—welding, structure, zincs, tank level indicators, and the paint system. Depending on the tank, the inspector can be in there for hours,” he says. Debra Shaunesey (D27) has worked the tanks for about 3 years. “The reason I like working in the tanks is the variety of work. You’re not just grinding like most people Continued on pg. 5 | | BIW NEWS January 2005 3 Customer’s Bridge People need to strap on their helmets a little tighter. I sense that’s beginning to happen. At SUPSHIP, we’re about 25% smaller than we used to be and we’re also working with a heightened sense of urgency for three reasons. First, we certainly share what the company feels because our future is connected to yours. Additionally, the [Washington] Navy is asking us very hard questions about what is the value of the SUPSHIP Community in the shipbuilding value stream. We’ve been studying hard across the entire SUPSHIP Community, with NAVSEA and with industry partners to understand more definitively what SUPSHIP brings to the table in the shipbuilding enterprise. It’s a hard question to answer because in the complex function of shipbuilding the inputs and outputs aren’t always directly traceable. We’ve also become one deep in a lot of areas which has created some difficulty for both BIW and our customers. We don’t have the defense in depth we used to have but that’s just a fact of life—many shore activities are getting smaller and it’s going to continue. As a result, we’re working to become more efficient and more flexible so we can maintain the same level of support for our customers and BIW. Another big difference for SUPSHIP is that while our footprint in Bath is getting smaller, our footprint across the nation is expanding. Today, we not only have to remain focused on DDGs in Bath but also on DD(X) and LCS along the Gulf Coast, T-AKEs on the West Coast and a ship disposal program we manage on the East Coast. So we have to manage multiple sites and that’s forcing us to adopt a different management focus. One of our challenges for 2005 is going to be making the cognitive transition from a single product/customer focus to multiple products and customers. | | 4 January 2005 BIW NEWS Tanks Continued from cover “As far as I’m concerned, SUPSHIP is very much a part of that ‘Together We Can Make a Difference’ collective.” ~ CAPT Mike Stanton, USN SUPSHIP, Bath Q: Since Dugan Shipway became BIW’s President, his credo has been “Together We Can Make A Difference.” How does SUPSHIP fit into that and how can working relationships be enhanced without compromising SUPSHIP’s primary oversight role? A: SUPSHIP is an integral part of that message and that’s reflected in five priorities I’ve set for the command. Our number one priority is Safety and that’s broken down into 4 sub-priorities—weapons safety, anti-terrorism/force protection, industrial safety, and personal health and fitness. Our second priority is execution of NAVSEA’s mission—to oversee the design, construction, testing and acceptance of ships. Our third priority is unequivocally BIW efficiency simply because of large numbers—a 1% improvement in BIW’s efficiency is a much bigger gain for the taxpayers and the Navy than a 10% improvement in SUPSHIP efficiency. But SUPSHIP must also become more efficient, and our efficiency is our fourth priority. Our fifth priority is refreshing our work force—our average employee is 51 years old—we need to figure out how we’re going to reconstitute our expertise over the next 10 years. But, getting back to Dugan’s “Together” mantra, we have two roles at SUPSHIP. One is our ‘black hat function’—the one everyone thinks of first—whenever we go forward to test and accept the product. In that role, we’ll make sure the Navy gets the best value for the taxpayer’s dollar. The other role is what I call our shipbuilder advocacy role: to help the company achieve its objectives within the contractual framework. Dugan’s message reinforces that teamwork is a force multiplier and is really essential for future survival. Everyone really has to work together now—management, labor, shops, supervisors, everyone. As far as I’m concerned, SUPSHIP is very much a part of that “Together We Can Make A Difference” collective. In fact, if you look at the SUPSHIP Intranet, you’ll see I have Dugan’s three-point message posted there. The intent is not to be duplicative of BIW but to make sure that what we’re doing at SUPSHIP supports and extends BIW objectives. Let me tie together the “advocacy role” and the “togetherness” concept. On November 16, I stood down the whole command for what I called a “BIW Efficiency Stand Down”. The idea was to provide a fresh and constructive perspective about what opportunities might be available to increase efficiency within your operations. We weren’t looking to poke a sharp stick in your eye rather we were interested in looking at things in a very positive, constructive and productive manner. About 270 suggestions came forward that we’re now boiling down into actionable items that BIW can examine to identify legitimate issues worth tackling. Everyone here at SUPSHIP understands it’s our job to facilitate the company’s success. The Navy really wants BIW to be an effective long-term competitor—building as many ships as you can as competitively Continued on pg. 6 Continued from pg. 3 have if they had been the ones to finish the tank. It’s a pride thing.” According to Andy Bailey, “We’re starting to move more work back into the buildings. Access is easier, ventilation is easier, its warmer and your don’t have the weather conditions you have to deal with on the Land Level.” That should help make a tough, important job a little easier and a little more efficient for everyone. think. We’re not micro-managed either. Because you’re working in these confined spaces you really need to trust each other and that makes the crew very close. You have to work seamlessly with your other team members as well. You may have to pick up where another crew left off so you need to know the job and be able to finish the work as good as they would Finishing Touches—Debra Shaunesey (D27) brush paints an area inside a tank on FARRAGUT (DDG 99). CLASSIFIEDS BIW January 2005 Autos/Trucks 1984 DODGE RAM CARGO VAN Best Offer. Call 633-1077 2002 FORD FOCUS SE - Must sell - moving. 4-Door, 1 owner, 73,000 hwy miles. All power, std.; Payoff $6,600. Books $7,700. 666-8307 days or leave message 1985 CHEVY CARGO VAN - $1,500. 633-1077 Rides Wanted/Needed RIDE NEEDED - From Beedle Road, Richmond down Middle Road to Bath - First Shift; 729-9761 1996 GMC PICKUP - 4.3 Lt V-6, 5-speed, Extended Cab, 130K. New Battery, New Sticker. $4,995 OBRO. 737-8251 December 2004 Retirees Dept. 15 15 DEPT. Thomas P. O’Connor 17 Years 1 Month Welder III EXT. One form per ad; 25 words per ad; two ad maximum per issue. No faxed or phone-in ads. Include item description, price and home telephone. 49 Lynda J. Olson 31 Years 6 Months Manager Circle category: Autos/Trucks Pets Roy E. Jones 16 Years 3 Months Electrician III 43 Motorcycles Frederick H. Herrmann, Jr. 14 Years 8 Months Pipefitter III 19 NAME Appliances Louis A. Brooks 30 Years 6 Months Pipefitter III Abbreviations: OBO / Or Best Offer; OBRO / Or Best Reasonable Offer Classified Ad Form Name Auto Parts Boats Rides Needed/Wanted Computers Real Estate/Rentals Furniture Misc. Real Estate/Sales 50 James B. McCusker III 23 Years 5 Months Shipfitter III Wanted 66 Raymond C. Hanna, Sr. 22 Years 4 Months Insulator III 66 Bruce A. Talbot 25 Years 11 Months Insulator III Mail to Sally Donahue, BIW Classifieds, MS 1210 | | BIW NEWS January 2005 5 Customer’s Bridge People need to strap on their helmets a little tighter. I sense that’s beginning to happen. At SUPSHIP, we’re about 25% smaller than we used to be and we’re also working with a heightened sense of urgency for three reasons. First, we certainly share what the company feels because our future is connected to yours. Additionally, the [Washington] Navy is asking us very hard questions about what is the value of the SUPSHIP Community in the shipbuilding value stream. We’ve been studying hard across the entire SUPSHIP Community, with NAVSEA and with industry partners to understand more definitively what SUPSHIP brings to the table in the shipbuilding enterprise. It’s a hard question to answer because in the complex function of shipbuilding the inputs and outputs aren’t always directly traceable. We’ve also become one deep in a lot of areas which has created some difficulty for both BIW and our customers. We don’t have the defense in depth we used to have but that’s just a fact of life—many shore activities are getting smaller and it’s going to continue. As a result, we’re working to become more efficient and more flexible so we can maintain the same level of support for our customers and BIW. Another big difference for SUPSHIP is that while our footprint in Bath is getting smaller, our footprint across the nation is expanding. Today, we not only have to remain focused on DDGs in Bath but also on DD(X) and LCS along the Gulf Coast, T-AKEs on the West Coast and a ship disposal program we manage on the East Coast. So we have to manage multiple sites and that’s forcing us to adopt a different management focus. One of our challenges for 2005 is going to be making the cognitive transition from a single product/customer focus to multiple products and customers. | | 4 January 2005 BIW NEWS Tanks Continued from cover “As far as I’m concerned, SUPSHIP is very much a part of that ‘Together We Can Make a Difference’ collective.” ~ CAPT Mike Stanton, USN SUPSHIP, Bath Q: Since Dugan Shipway became BIW’s President, his credo has been “Together We Can Make A Difference.” How does SUPSHIP fit into that and how can working relationships be enhanced without compromising SUPSHIP’s primary oversight role? A: SUPSHIP is an integral part of that message and that’s reflected in five priorities I’ve set for the command. Our number one priority is Safety and that’s broken down into 4 sub-priorities—weapons safety, anti-terrorism/force protection, industrial safety, and personal health and fitness. Our second priority is execution of NAVSEA’s mission—to oversee the design, construction, testing and acceptance of ships. Our third priority is unequivocally BIW efficiency simply because of large numbers—a 1% improvement in BIW’s efficiency is a much bigger gain for the taxpayers and the Navy than a 10% improvement in SUPSHIP efficiency. But SUPSHIP must also become more efficient, and our efficiency is our fourth priority. Our fifth priority is refreshing our work force—our average employee is 51 years old—we need to figure out how we’re going to reconstitute our expertise over the next 10 years. But, getting back to Dugan’s “Together” mantra, we have two roles at SUPSHIP. One is our ‘black hat function’—the one everyone thinks of first—whenever we go forward to test and accept the product. In that role, we’ll make sure the Navy gets the best value for the taxpayer’s dollar. The other role is what I call our shipbuilder advocacy role: to help the company achieve its objectives within the contractual framework. Dugan’s message reinforces that teamwork is a force multiplier and is really essential for future survival. Everyone really has to work together now—management, labor, shops, supervisors, everyone. As far as I’m concerned, SUPSHIP is very much a part of that “Together We Can Make A Difference” collective. In fact, if you look at the SUPSHIP Intranet, you’ll see I have Dugan’s three-point message posted there. The intent is not to be duplicative of BIW but to make sure that what we’re doing at SUPSHIP supports and extends BIW objectives. Let me tie together the “advocacy role” and the “togetherness” concept. On November 16, I stood down the whole command for what I called a “BIW Efficiency Stand Down”. The idea was to provide a fresh and constructive perspective about what opportunities might be available to increase efficiency within your operations. We weren’t looking to poke a sharp stick in your eye rather we were interested in looking at things in a very positive, constructive and productive manner. About 270 suggestions came forward that we’re now boiling down into actionable items that BIW can examine to identify legitimate issues worth tackling. Everyone here at SUPSHIP understands it’s our job to facilitate the company’s success. The Navy really wants BIW to be an effective long-term competitor—building as many ships as you can as competitively Continued on pg. 6 Continued from pg. 3 have if they had been the ones to finish the tank. It’s a pride thing.” According to Andy Bailey, “We’re starting to move more work back into the buildings. Access is easier, ventilation is easier, its warmer and your don’t have the weather conditions you have to deal with on the Land Level.” That should help make a tough, important job a little easier and a little more efficient for everyone. think. We’re not micro-managed either. Because you’re working in these confined spaces you really need to trust each other and that makes the crew very close. You have to work seamlessly with your other team members as well. You may have to pick up where another crew left off so you need to know the job and be able to finish the work as good as they would Finishing Touches—Debra Shaunesey (D27) brush paints an area inside a tank on FARRAGUT (DDG 99). CLASSIFIEDS BIW January 2005 Autos/Trucks 1984 DODGE RAM CARGO VAN Best Offer. Call 633-1077 2002 FORD FOCUS SE - Must sell - moving. 4-Door, 1 owner, 73,000 hwy miles. All power, std.; Payoff $6,600. Books $7,700. 666-8307 days or leave message 1985 CHEVY CARGO VAN - $1,500. 633-1077 Rides Wanted/Needed RIDE NEEDED - From Beedle Road, Richmond down Middle Road to Bath - First Shift; 729-9761 1996 GMC PICKUP - 4.3 Lt V-6, 5-speed, Extended Cab, 130K. New Battery, New Sticker. $4,995 OBRO. 737-8251 December 2004 Retirees Dept. 15 15 DEPT. Thomas P. O’Connor 17 Years 1 Month Welder III EXT. One form per ad; 25 words per ad; two ad maximum per issue. No faxed or phone-in ads. Include item description, price and home telephone. 49 Lynda J. Olson 31 Years 6 Months Manager Circle category: Autos/Trucks Pets Roy E. Jones 16 Years 3 Months Electrician III 43 Motorcycles Frederick H. Herrmann, Jr. 14 Years 8 Months Pipefitter III 19 NAME Appliances Louis A. Brooks 30 Years 6 Months Pipefitter III Abbreviations: OBO / Or Best Offer; OBRO / Or Best Reasonable Offer Classified Ad Form Name Auto Parts Boats Rides Needed/Wanted Computers Real Estate/Rentals Furniture Misc. Real Estate/Sales 50 James B. McCusker III 23 Years 5 Months Shipfitter III Wanted 66 Raymond C. Hanna, Sr. 22 Years 4 Months Insulator III 66 Bruce A. Talbot 25 Years 11 Months Insulator III Mail to Sally Donahue, BIW Classifieds, MS 1210 | | BIW NEWS January 2005 5 Safety December 2004 From the Fleet A Sailor’s Perspective RECORDABLE INJURIES LOST-TIME INJURIES 2,000 SCS (SW) Mike Wroten is quite familiar with BIW and Bath-Built ships. As a First Class Petty Officer, he was a member of the O’KANE (DDG 77) PRECOM Crew and was O’KANE’s first sailor to re-enlist. Now part of BAINBRIDGE’s (DDG 96) PRECOM crew, he became her first crewmember to re-enlist on December 31, 2004. Discussing BIW, Chief Wroten states, “As a First Class I worked primarily with the electricians so I had a pretty focused view. Now I’m dealing with pretty much everyone so I get to see the bigger picture of both BIW and G Customer’s Bridge as you can with good financial performance for the company. Of that I am quite certain, because having two shipyards competing to build ships affords the Navy the ability to buy even more ships within a fixed procurement budget. A good example of how we’re working together differently is NITZE’s Super Trial. We really asked people to drop their guard and emotional baggage about how they did business, put issues behind them and focus on what we needed to do to end up with a fully completed ship. From the test program to the compartment completion process, we focused on getting a completed ship with a single sea trial versus two. We had meetings that were sometimes painful but we were able to keep the big picture in focus. Ultimately, we drove people to think about how we could conduct a joint inspection and say, “clear these things in a week and you’ll never read about them again” instead of going in, writing paper and leaving it to be wrestled with for the next two months. That approach saves all kinds of money just in trial card processing and provides immediate feedback to the craftsman. We attempted to change the intellectual approach to how we complete a ship and we ended up with a very strong finish—but we still have more work to do. | | 6 January 2005 BIW NEWS the Command. Here, the shipbuilders want to teach you something. They’re attitude is great and they’re proud of what they build.” About O’KANE, he says, “I don’t think there’s a better ship or ever will be a better ship built by this company. I spent over 4 1/2 years on that ship and . . . it was just incredible how it held together.” After 15-years in the Navy, he thinks this might be his last re-enlistment. “While I love the Navy, I want to spend more time with my family.” Mike’s from Texas, his wife is from California, and his children were born in Hawaii. They plan to live in Maine when he retires. Congratulations, Chief and best of luck! December ’04 Cum. RI Actual = 1,848* 2004 Cum. LT Injury Limit-297 2004 Cum. Rec. Injury Limit-1,279 1,000 Navy’s overall perception of BIW today? A: There are many parts of the Navy—let me speak of the part of the Navy Enterprise that has some association with the shipbuilding process and some perceptions about BIW (which may or may not be correct). Their view of BIW today basically revolves around the three classic perceptions that really haven’t changed much in the recent past. The first perception is that BIW builds tremendous quality into its ships—you can tell from structure, to piping runs, cable runs, foundation installation, equipment and cabinet alignment—nobody matches your quality. However, the second perception is that you’re a higher-cost provider. We all know that and we’re working on it. One area I believe holds great promise for reducing costs is rework. You need to do a better job of capturing rework costs. Until you can actually see how much rework is costing you it’s hard to measure whether or not you’re improving. You can’t be afraid to report it—measure the problem first and then attack it. Another perception is that you are a relatively safe shipyard and the company is 200 *Note: Reflects decrease of 70 Recordable Injuries from 2003 year-end results. GSCS (SW) Michael L. Wroten—re-enlists in CCS on BAINBRIDGE (DDG 96). *Note: Reflects decrease of 107 Lost Time Injuries from 2003 yearend results. In The Tanks ou don’t often hear about them, but each day our Tank Crews quietly go about their job of ensuring all tank interiors meet Navy specifications. The job demands great attention to detail and a total commitment to safety. The job takes you into some of the largest and smallest spaces on the ship and it makes you part of a tight-knit team. It may not be glamorous but it comes with a relatively high degree of autonomy and it’s very important to our customer. Whether it holds fresh water, fuel oil, lube oil or waste water, if the inside of the tank is properly prepared, the Navy can count on many years of problem-free performance. If not, it could turn into a costly proposition downstream. Tank work spans the buildings into the “water” stage of construction. The number of personnel involved varies, but the ultimate goal is to close all tanks before the ship hits the water. However, Steve Grant (D10), states, “With so much work going on, sometimes it’s not possible.” Steve used to work in the tanks and describes his experience as having been full of friendly competition. “I was part of a crew that worked together for four or five years. We knew each other and everything was ‘I’ll buy you a coffee or a soda if I had less hits than you’ —we’d always try to out do each other,” he says. While the competition was fun, the work was serious and, he notes, “It takes the right personality to do this kind of work.” Y Continued from pg. 4 Q: How would you characterize the December ’04 Cum. LT actual=338* to be commended for taking another turn to make it even safer. It makes good business sense and it’s a good force multiplier in terms of morale. No one wants to come to work at a place where nobody cares about your health and well-being. At BIW, safety is heading in the right direction—stay focused on situational awareness, keep an eye on your workmate and keep your head up. There’s a fourth perception held by some of the cynics, critics and pundits who have an association with Navy Shipbuilding that you may not be aware of. It’s that BIW is a company with a bleak future. However, those same cynics and pessimists don’t have the concept of your heritage, your professional standards, your work ethic and your commitment to excellence. It is my firm belief that you will surprise them when you are standing strong and tall here in 2015. You’ll likely be a different sized company, with a different business model and maybe a different business approach—but BIW has always been adaptable and I’m confident you’ll prove the pessimists and the pundits wrong. That’s why I came back here. Remember, it looked bleak for the Red Sox on October 17th, too . . . . NEWS BIW BIW NEWS is published monthly by the Strategic Planning and Communications Department (D53) of Bath Iron Works and is produced internally in the BIW Print Shop. The primary objectives of BIW NEWS are to recognize the service, accomplishments, innovation and contributions of our employees and to provide information on matters that are of interest to our workforce. Comments and suggestions are welcome and should be forwarded to Jim DeMartini at Mail Stop 1210 or by e-mail at jim.demartini@biw.com. Spotless—Robert Murcin vacuums a tank on FARRAGUT (DDG 99). Robert Murcin (D27) agrees, “You have to be a special kind of person to work tanks. Safety in these spaces is paramount. We’re a tight organization and have to look out for and protect each other.” From a work perspective Rob says, “Every square inch of these tanks has to be right. It’s a very detail-oriented job. Not taking anything away from other trades on the ship but we’re held to a higher standard by the Navy. The inspections are very stringent. When we’re working a tank we’re not just looking at painting. We have to be inspecting other aspects of the tank, as well, so we can let the supervisor know if there are any problems that require intervention by another trade.” Andy Bailey (D10), who supervises the tank crews on first shift, agrees that SUPSHIP is serious about inspecting tank interiors. “They look at everything—welding, structure, zincs, tank level indicators, and the paint system. Depending on the tank, the inspector can be in there for hours,” he says. Debra Shaunesey (D27) has worked the tanks for about 3 years. “The reason I like working in the tanks is the variety of work. You’re not just grinding like most people Continued on pg. 5 | | BIW NEWS January 2005 3 December From the Helm Service Anniversaries Dugan Shipway, President, Bath Iron Works Dept. Dept. 35 Years As we finish the first month of 2005, my message remains straightforward and unchanged: preserve quality shipbuilding manufacturing jobs in the State of Maine. SAFETY: In 2004, we reduced the number of Lost Time Injuries from 445 in 2003 to 338. Similarly, the total number of days people were unable to come to work because of an injury was reduced by 26% from 2003 levels. In 2005 our goal is to reduce Lost Time Injuries an additional 25% and Recordable Injuries by 20%. To achieve this goal each of us must focus on doing things the right way with special emphasis on protecting our backs, knees, eyes, and hands. Injuries to these parts of our bodies comprise over 50% of all of our Lost Time Injuries and a majority of these can be prevented through proper positioning, compliance with existing work practices and the appropriate use of personal protection equipment. —with added pressure from the war in Iraq. Someday, competition will come and we must now take whatever actions are necessary to be ready for it. There will continue to be developments in this area as the President shortly submits his next budget to the Congress and they deal with it. I will keep you informed. TREATING EACH OTHER WITH DIGNITY: At the end HOURS TO BUILD DDGs: In early January I issued a of December I had the sad honor of representing all 6,000 men and women of the BIW family at the funeral mass and military service for SSGT Lynn Poulin. This followed a short memorial service his fellow workers held in his memory in the Assembly Building just before Christmas. By the end of this month, up to ten more BIW workers will be called up for active duty in Iraq. I ask all of you to continue to remember them in your prayers and thoughts. We cannot forget them and their families because they are part of our family. Bulletin addressing the progress we’ve made in building DDGs for fewer hours than our competition, the uncertainty that faces us at the start of this New Year and my commitment to you going forward to do what is necessary to retain quality jobs at BIW into the next decade. I mentioned we made progress in our efforts to reduce DDG labor hours. Throughout 2005, in the face of all the uncertainty, we must continue to work together and increase the momentum we’ve started to build. We must stay focused on what we can control—our shipbuilding processes—from administration to tests and trials and we must continue to drive out inefficiency and insist on first time quality. As we do these things, we will adapt, we will change and we will remain a viable source for the Navy’s warships. In closing, this month’s cover story is the first of a two-part interview with CAPT Mike Stanton, USN, Commanding Officer, SUPSHIP, Bath. He discusses the Navy’s perception of BIW. If you take nothing else from this newsletter, take to heart what CAPT Stanton is telling us. Like the Red Sox, we are facing significant challenges and also like them we have everything we need to win. We must stay focused each day and we must do what is necessary to preserve our ability to win one-on-one against any shipyard in the country. In doing so, we will ensure quality shipbuilding manufacturing jobs stay in the State of Maine. We have the people, the resources, and the facilities. We just need to do it—together. In the past few weeks the importance of being ready for a competition sometime in the future has been re-enforced in comments by the Secretary of the Navy, the Commander of the Naval Sea Systems Command, and even our potential competitor. The future remains uncertain primarily because of the complexities of the Navy’s shipbuilding dilemma—they are facing very difficult issues from both the acquisition and operational perspectives. They are tackling these issues in an environment of constrained budgets and growing deficits | | 2 January 2005 BIW NEWS Francoeur, Leon Roger 07 10 15 19 32 43 43 50 Lupardo, Michael Paul Pelletier, Richard Donat Hinkley, Wayne Merle Laplante, Richard Raymond Vigue, Thomas Lyndal Cooper, Frederick Lee Tanger III, Leo George Copp, Frank Nelson 30 Years • We must continue to do everything in our power to We will do it within a workplace that continues to drive to be safer, in a way that will continue to reduce the hours to build DDGs, within an environment where each of us acts with integrity and is treated with dignity—and we’ll face challenges using Maine common sense. 10 “TOGETHER WE CAN MAKE A DIFFERENCE” Dept. 25 Years 19 19 20 25 40 80 80 86 91 91 Musser, Gerald Andrew Stegna Sr, Lawrence Eugene Fecteau, Reginald Thomas Leblanc, Richard James Garbin, Bruce Richard Arsenault, David Lee Kendrick III, Cyrus Maxcy Caton, Patricia Marie Barschdorf, Dana Owen Higgins, Bruce Dennis 20 Years 10 19 Fraser Jr, Daniel William Briskey, Wayne Eugene 15 Years 86 Smith, Wayne Scott 5 Years 52 97 Mathisen, Laura Ann Hagan, John All I Want for Christmas is My 235 Unit Shell Acceleration Project at Hardings was underway when Dugan Shipway got the word and said he wanted an early Christmas present. He got his wish when Dave Twist (D10), Kurt Ingalls, Don Blasingame, Dan Madore (all D50), Dave Bisson, Gil Rines (both D43) and the rest of the Hardings Shells Crew delivered both shells of Unit 235 ahead of schedule and under budget— complete with a bright red bow and a note. Supervisors, mechanics and union representatives agreed to focus on Unit 235. That decision led to an off-site session where every aspect of the job was examined. With the mechanics’ input, tasks were sequenced, support requirements were identified and a determination was made as to which steps could be done simultaneously and which had to be done in series. That information was put into a Gantt chart and work began. When the “presents” were delivered on December 20 and 22, the units had been completed in one third of the time of previous units and three days ahead of the schedule developed at the offsite session. Dave Bisson says, “The organization and planning were key to the success of the project. Being dedicated to only that job was also a big help. We weren’t being moved from job to job throughout the day.” Dan Madore feels the planning, support and teamwork of the crew “. . . made my job easier. I didn’t work as hard and I got a hell of a lot more done. When it’s coordinated like that it makes A Merry Christmas From the Hardings Shells Crew—(L to R)—Dan Mador, Kirk Ingalls, Tom Sirois, Ray Burgess, Dick Clark, Aimee Pratt, Jason Woodhouse, Don Blasingame, Rick Holbrook, Jim Groves, Tait Brown, Steve Giusto, Garry Harriman, Mike Pelletier, Don Swift, Gill Riner, Rick Legar, Ryan Turcotte, Dave Bisson, Brad Totten, Dan Murphy, Stan Woolford, Dave Twist, Dugan Shipway it a lot easier on everybody.” Gil Rines states, “The fitters were phenomenal. To me when I see that kind of commitment from the people ahead of me, it pumps you up to give your 100% too. They went all-out so now we need to do our part. I think we fed off each other. Seeing the enthusiasm and support from upper management really helped too”. There was overall agreement within the crew that displaying the Gantt chart at the work site was also a plus. “You know where you stand and it gives you a goal to reach. Have you reached your goal, are you ahead, behind? It really kept us motivated.” After initial start up, crew involvement picked up and by the time the project ended the whole area was checking progress, inter- ested in how the unit was doing, and wondering if Dugan was going to get his Christmas present on time. Well, he did, and according to Twist, after the project was completed someone had written on his LDMS board, “Together we did make a difference.” Brad Totten (D10) sums it up. “It’s all about the mechanics. It’s really not about the numbers. You can forget the numbers altogether they work themselves out. You let the mechanics do the job the way they feel it needs to be done. You’ve got to trust in them.” The Shells Crew extends a hearty thanks to everyone who had a hand in making this project a big success. | | BIW NEWS January 2005 7 700 Washington Street Bath, ME 04530 PRSRT STD U.S. POSTAGE PAID BATH, MAINE 04530 PERMIT NO. 31 NEWS BIW January 2005 The View From Our Customer’s Bridge “ WEDNESDAY, FEBRUARY 2, 2005 A collection in memory of Lynn Poulin (D50), killed in action while serving with the Maine Army National Guard’s 133rd Engineer Battalion in Iraq, will be held before the start of all shifts at entrances to BIW facilities. In accordance with the wishes of Mrs. Jeanne Poulin, proceeds will be donated to the Company A Family Support Program to provide assistance for the families of the men and women of Company A. Should you wish to make a donation by check, please make the check payable to “Company A Family Support Fund.” Thank you in advance for your generosity. his will be a pivotal year for BIW.” We’ve all heard that phrase or something similar to it in the past and it applies in 2005 as well. Our customers and industry remain in a high state of flux. As a result, each years’ challenges become a bit more difficult, decisions get a little harder, and organizations like BIW and the Supervisor of Shipbuilding Conversion and Repair, Bath, Maine (SUPSHIP, Bath) must find ways to become more flexible, agile, and adaptable. CAPT Mike Stanton, USN became Commanding Officer of SUPSHIP, Bath in August 2004. No stranger to BIW he served at SUPSHIP from 1996 to 1998 initially as DDG/FFG Lifecycle Planning Officer, then as DDG Production and Delivery Officer and finally as the DDG Program Manager’s Representative (PMR). A native of Brockton, Massachusetts, he graduated from The U.S. Naval Academy in 1983. In his 20+ year Navy career he has served in a variety of operational and engineering billets aboard ship and ashore. He holds a Masters T INSIDE From the Helm - 2 Safety Progress - 3 In the Tanks - 3 Retirees - 5 Classifieds - 5 S S G T LY N N R . P O U L I N SEPTEMBER 16, 1957—DECEMBER 21, 2004 From the Fleet - 6 Service Anniversaries - 7 Unit 235 - 7 In Memory: SSGT Lynn R.Poulin - 8 in Business Administration from Old Dominion University and earned degrees of Naval Construction Engineer and Master of Science in Mechanical Engineering from the Massachusetts Institute of Technology. He completed the Executive Leadership Program at Harvard Business School and is also a licensed Professional Engineer in Virginia. Most recently, he served in the LPD 17 New Construction Program Office, performing a multitude of program integration functions in acquisition coordination, design/engineering, change/configuration management, production engineering and control. At the start of yet another “pivotal year” for BIW, we asked CAPT Stanton to share some of his thoughts about BIW and his own command. In this article, he responds to several questions concerning near term opportunities and challenges. Next month will focus on the future. Q: How does it feel to be back in Bath? A: I’d like everyone at SUPSHIP and BIW to know that I asked to come back here. I’m sincerely enchanted with Maine, its people, its culture, its heritage, its lifestyle, its pride, and with BIW. In my shipbuilding career, I’ve been associated with over 25 shipyards of various sizes and none has possessed the pride, patriotism, leadership and heritage of BIW. SUPSHIP, Bath and BIW have our collective ‘warts’ but I’ve always believed that Mainers aren’t afraid of asking tough questions of themselves and then adjusting for the better. We’ll continue to do that as a team of shipbuilding professionals. But I’m just thrilled to be back here—my colleagues in DC threaten to surgically remove my interminable smile. CAPT Michael B Stanton, USN is “thrilled to be back here.” A native New Englander, he assumed command of SUPSHIP, Bath in August 2004. Q: Aside from the physical plant, what other differences have you noticed since you were last here? A: The biggest difference I’ve seen at BIW is a heightened sense of urgency about becoming more cost effective versus the competition. With the DDG Program beginning to ramp down and DD(X) still in its early stages, people are becoming much more aware of the challenges that will face us in the years ahead. When you listen to people around the shipyard mull and cogitate over what “DDG wind-down” really means and where DD(X) fits in, you hear people thinking hard and deep about what they need to do. This sense of urgency is more important now than ever before. Continued on pg. 4
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