More than just plumbing!

Unplugged
t plumbing!
Tradelink
WINTER 2015 ISSUE 2
TURN UP
THE HEAT
More than jus
Everything you need to
keep that hot water flowing
The Reno
Bandwagon
How to get
onboard
HEY, BIG
SPENDER
How to use your
$20k tax break
wisely
EXPERIENCE
THE ZIP EFFECT.
MODERN DESIGN.
MORE WOOHOO.
THE NEW CELSIUS
DESIGN RANGE.
®
Celsius Cube
The Celsius Range delivers hot and cold functionality,
with your choice of boiling, chilled or chilled sparkling
water instantly.
Now available at your local Tradelink store from June 1.
BOILING | CHILLED | SPARKLING
IT’S WATER. REFRESHED.
zipwater.com
Tradelink Support Centre and
QLD/NT State Office
From the Editor.
NSW/ACT State Office
Welcome to the winter 2015 issue of
Tradelink’s Unplugged, a magazine that’s
more than just plumbing!
1051 Nudgee Road, Banyo, Qld 4014
Locked Bag 71, Virginia BC, Qld, 4014
Ph (07) 3260 9777 Fax (07) 3260 9750
1-3 Slough Avenue, Silverwater, NSW, 2128
Locked Bag 3032, Lidcombe, NSW 1825
Ph (02) 9751 9800 Fax (02) 9648 2132
SA State Office
966 Port Road, Albert Park, SA, 5014
PO Box 415, Woodville, SA, 5011
Ph (08) 8444 9500 Fax (08) 8347 1280
WA State Office
38 Vinnicombe Drive, Canning Vale, WA, 6155
PO Box 1449, Canning Vale, WA, 6970
Ph (08) 9334 9900 Fax (08) 9334 9901
Vic/Tas Office
280 Normanby Road, South Melbourne, Vic, 3205
Ph (03) 9234 7750 Fax (03) 9645 1627
To find your nearest branch please visit:
www.tradelink.com.au
After hours emergency contact:
1800 801 750 (not available in SA or WA)
Not all products advertised in this issue will be
stocked by your local Tradelink branch. However,
if you are interested in a particular item, orders can
be easily arranged. All information was correct at
the time of printing.
The opinions, advice and information contained
in this publication may not necessarily be those
of Crane Distribution Limited. They are solely
offered to provide information to its customers.
Crane Distribution does not invite any person
to act or rely upon such opinions, advice or
information. Crane Distribution excludes liability
for any such opinions, advices or information.
Readers should rely on their own enquiries in
making any decisions about any of the products or
services referred to in this publication.
Tradelink is a trademark of Crane Distribution
Limited ABN 29 000 003 832 trading as Tradelink
Plumbing Centres and a member of the Fletcher
Group of Companies.
© 2015 Tradelink Plumbing Centres
This issue is all about hot water. We’ve
got everything you need to keep the hot
water flowing this winter – from the latest
in hot water systems from Rheem, Bosch
and Rinnai to Thermal Balancing Valves
that keep your hot water temperature in
balance.
After all, Tradelink is THE destination
for hot water. We stock electric and gas
storage, continuous flow, solar and heat
pump units with the right valves, fittings
and bases to suit all systems. No matter
what system you’re looking for, we’ve got
you covered.
Are you hooked on renovation reality TV?
Reno reality is all the rage at the moment.
With shows like The Block, House Rules
and Reno Rumble taking over our screens,
it’s hard to find anything else worth
watching. Even if you’re not keen on reality
TV, the good news is that people are
interested in renovating and improving
their property, which means they’re
interested in you, their humble plumber.
Read the story on page 24 to find out how
to get on board the reno bandwagon.
No matter what you think about the
federal government, one thing was
clear on Budget night, they want to
help out small business in a big way. The
government’s jobs and small business
package gives you immediate tax
deductions on machinery or equipment
(like tools) costing less than $20,000. Read
about spending your $20k tax break wisely
on page 25.
As always, we’re keen to know what you
think. So, drop us a line at
tradelink.communications@tradelink.
com.au with any feedback or ideas for
stories you’d like to see in Unplugged.
Until next time,
Ed.
Contents.
HOT WATER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
PRODUCT NEWS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
SMALL BUSINESS ADVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
WORK SAFE TIPS
TIPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
PEOPLE & EVENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
WHAT'S HAPPENING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Do you like us?
Then like our Facebook page!
We promise we won’t post useless boring stuff like what we ate on
smoko or lame selfies … but we do promise to share promotions and sales,
the latest industry updates and a few funnies. Find us at facebook.com/
tradelinkplumbingcentres, or simply type ‘Tradelink Plumbing Centres’ into
your Facebook search bar.
PAGE 4 WINTER 2015
Turn Up
the Heat
Give them the warmth they want and
build a better business.
Where would Aussie families be without
their trusty hot water system? They’d
be bloody cold, of course, particularly
on these chilly winter mornings!
Hot water systems are not generally a
hot topic for discussion at parties, on
first dates or even at any dinner table
for that matter, unless someone has
run out of hot water mid shower. Then
everyone takes an interest.
In fact, you can bet your bottom dollar,
if you were the one to install the ‘said’
hot water system, you will be the one
being cursed at this point. Not because
it was a sh!t system, but because it was
the wrong system for the customer.
Continued over page 
WINTER 2015 PAGE 5
 From previous page
This is why it’s so important that we,
as plumbers, have a proper chat with
our customers when the time comes
to install a new or replacement system.
It means we can avoid being cursed by
them when the system we install isn’t
good enough.
You see, every customer likes
something warm to wake up to in the
morning (frankly, every plumber does
too!). So, as their trusty plumber, it’s
our job to make sure they get the best
and most practical hot water system for
their everyday life.
To do this we need to ask questions.
The customer may just want a plain
old swap over, and it could be the best
option for them. That’s okay if it is – but,
if you don’t have a chat and ask some
questions, you and your customer will
never know if there’s a better option
out there.
Questions you should ask include: when
was the last system installed, how many
people live in the house, and are any of
It pays to ask a
few questions
before you
recommend
a hot water
system to your
customers.
those people teenagers? The last bit is
particularly important because, let’s be
honest, we all know how long a teenager
takes to shower.
Also ask: do they have a double shower,
or are they interested in cost cutting
or a more environmentally friendly
system? These are all really easy
questions to ask. They also make it
really easy for you to recommend the
right system for them.
Once you have this info, you can decide
on whether an electric storage, gas
storage or continuous flow water
heater would be their best bet, or
maybe even a solar hot water system or
a hot water heat pump. Then you can
put forward your recommendation,
plain and simple, and leave the decision
to them.
The good news is, by taking an extra
five minutes to talk to your customer
and giving them the good oil on hot
water systems, you have built a trusted
relationship. This could mean, next
time something backs up around their
house, you will be the first plumber they
think to call. Or, when they catch up
with mates at a weekend BBQ and they
hear someone moaning about their own
plumbing problems, they’ll give their
mate your number.
So, clearly, it pays to have that chat. It’s
likely you’ll not only get repeat business
but referrals to friends and your
business will grow. You’re also likely to
land yourself that little bit of extra cash
to splash; it’s a win-win really.
Frozen
Solid and
Unable to
Perform?
You know that feeling when you’re lying in
bed on a cold winter’s morning unable to
move because it’s so freaking cold? When
that feeling hits you, spare a thought for
all the water pipes out there, frozen and
unable to perform their daily duties.
Depending on the severity of the weather,
there are a couple of things that can
happen. The pipes may be able to thaw out
and refreeze daily with no issue (apart from
no morning shower). But, this isn’t always
the case.
The bad news is, frozen pipes often lead
to burst pipes. The good news is, there are
some steps you can take as a plumber that
may help you and your customers.
Prepare your customers
before they end up with a
burst pipe this winter.
Ideally, you should try and get to the
plumbing system before the cold weather
hits and seal up any air leaks. This will stop
the icy cold wind from reaching the water
pipes in the first place. It’s also important
to wrap up or insulate any pipes that
are exposed to the elements. This will
hopefully prevent them from freezing
up. In this case it’s true what they say,
prevention is the best cure.
This is where the stop-valve comes in
handy. Know where it is and turn off the
water before the pipes start to thaw – this
will help to avoid the dreaded burst pipe
scenario.
But what if you are too late and the pipes
are already frozen or you can’t insulate
some of the pipes due to their location?
PAGE 6 WINTER 2015
As a plumber, we’re sure you already
know this, but it’s important to let your
customers know so they can prepare. Or,
if they’re calling you after their pipes have
burst, let them know about the stop-valve
for next time.
Who knows, they may have more work for
you in future just because you solved their
problem and they now rank you as a top
bloke.
Find the Right System for the Job!
Next time a customer asks you to find them the perfect hot water system, don’t just
replace the system ‘like for like’, consider all the options.
Electric storage water heaters are an
easy solution and Tradelink stock a range of
sizes to suit most customers’ needs. They’re
a relatively cheap system to install and run.
Does the house have a gas connection? Gas
storage water heaters can be more cost
effective in the long term. So, if they’ve got
gas, recommend a gas storage water heater
and save them some cash.
Continuous flow water heaters are
another practical option for customers
connected to gas. These systems are
compact and wall mounted, making them
great space savers, and they’re good for the
environment. A plus for your eco-conscious
(aka tree hugging) customers!
Tradelink even stock continuous flow
water heaters that let you control the water
temperature remotely with the press of a
button, offering added safety and peace
of mind, particularly for families with small
children or elderly relatives.
Solar hot water systems are another
capable and enviro-friendly option.
Evacuated solar systems use tube
technology to capture more energy from
the sun. This energy turns cold water that
enters the tubes into hot water and stores it
for later. They’re lightweight, easy to install
and need very little maintenance.
trust, from the best brands in hot water –
brands like Rheem, Rinnai, Vulcan, Aquamax,
Apricus and Bosch, just to name a few.
Drop into a Tradelink or Northern’s
Plumbing Supplies branch and ask one of
our experts – they’ll get you sorted.
And, the good news is you don’t have to
install a complete system up front. You can
simply replace an existing electric storage
unit with a solar ready tank and add the
evacuated tubes later!
Or, why not consider a hot water heat
pump? Heat pumps take heat from the
ambient air to heat water – they don’t
need sunshine or large roof panels. They
efficiently produce hot water day or night,
rain, hail or shine.
Next time you’re on the lookout for a hot
water system, drop into your local Tradelink
branch. We stock the products you can
More
hot water
than you
can handle!
Tradelink stocks the products
you can trust, from the best
brands in hot water.
•• Collect or delivered
•• Over 100 models
•• Manufacturer backed
warranties
Visit your local branch for
more details on the full range.
WINTER 2015 PAGE 7
New Rheem Electric Makes a REAL
Difference
Rheem's new-look electric systems deliver reliability, superior enamel, a large
anode and are locally made, not to mention a 10-year cylinder warranty.
After more than a year in the making and
a whole lot of research and development,
the new-look Rheem electric hot water
systems are now available.
The Rheem 491/492 series 250, 315 and
400 litre models have a range of features
which extend their life, and are now backed
by a 10-year cylinder warranty – the
longest electric water heater warranty on
the Australian market.
Rheem call this the REAL difference – and
for good reason.
REAL captures the new and enhanced
features of these products:
Rheem reliability
A re-profiled cylinder dome top results
in an even stronger, more robust design.
This structural change ensures the water
heater can withstand the rigours of daily
use for at least 10 years.
Enamel specification
The new range features a commercial
grade, proprietary blend Class Y enamel.
It’s less soluble and more resistant to high
temperatures, meaning it will last longer
and prolong the life of the water heater.
Larger anode
The diameter of the standard black anode
has been increased from 21mm to 27mm.
Don’t forget, Rheem’s new models
qualify for a $100 cashback as part
of the 2015 Plumber Cashback
Promotion. Conditions apply.
PAGE 8 WINTER 2015
This provides physically more material to
help protect and prolong the life of the
cylinder. Anodes are now located into an
anode support, which prevents the anode
from swinging in the tank and potentially
causing damage during transport and
installation.
Locally made
Rheem’s 250, 315 and 400 litre electric
water heaters are made right here
in Australia, at Rheem’s Rydalmere
manufacturing facility in New South
Wales. And these products are built on
the knowledge gained from 75 years of
manufacturing in Australia. The systems
also look better!
For more information about Rheem’s
new-look 491/492 series electric water
heaters, call 132 552 or drop into your local
Tradelink branch.
• That means 40% easier to carry up stairs, down steep driveways
and through
narrow
side passages.
Making
it easier
to carry up stairs, down steep driveways and
through narrow side passages.
• Which means
50% less manpower. Handle and install without the
·
may
mean a two man job can be done with one.
need for
second
person.
· aWhich
And acylinder
10 yearwarranty
cylinder gives
warranty
100%
peace of mind.
· year
• And a 10
you gives
100%you
peace
of mind.
more information
callor132
or visit rheem.com.au/stellar
· For
• For more
information
call 132 552
visit552
rheem.com.au/stellar
COMES
ON STEADY,
COMES ON
STEADY,
HOT ANDHOT AND STRONG
*Conditions apply. See Rheem.com.au/stellar for full details.
RHM0191_267x180_AUST_Plumbing.indd 1
INSTALL A
®
AUSTRALIA’S NO.1
20/05/2015 11:28 am
Introducing the New
Bosch 4000S and
Compress 3000
Bosch 4000S
The 4000S is the newest addition to
Bosch’s gas-powered continuous flow
range. Featuring three internal room-sealed
appliances in 12, 16 and 20 litre capacities,
the new range is ideal for the rapidly
growing medium and high-density building
sectors.
The 4000S range also includes an external
12-litre model with the same plumbing
connections as the Bosch Pilot and
Hydropower continuous flow water
heaters, making it a great replacement when
changing to an electric ignition model.
All models are available in natural and LP
gas, with 50°C temperature locked models
also available.
The internal appliances have a built-in
temperature controller. An additional
main (kitchen) controller can be
purchased separately and attached to
the internal or external models. The
controllers allow home owners to easy
preset the temperature and also serve as
a diagnostic tool for you, their plumber.
All 4000S systems have the patented
Bosch OptiFlow system fitted as standard.
OptiFlow adjusts the fan speed during
PAGE 10 WINTER 2015
operation to ensure best performance
– this means that you don’t need to
adjust the fan speed when installing.
Plus, any change in airflow (such as a
partial blockage of the flue) can be offset
automatically by the OptiFlow system.
Bosch Compress 3000
The Compress 3000 operates from just
-7°C up to +40°C – giving home owners
efficient hot water, no matter where they
are in Australia.
The system also runs quietly (50dB at 1m)
and features a bunch of ‘Smart Control’
functions:
Heat up timer function to program
heating times to take advantage of cheaper
overnight power prices or PV solar
generation.
One-time super boost to manually
activate a one off ‘fast recovery’ heat up.
PLUS mode delivers faster recovery in
colder climates.
Holiday mode switches off the appliance
while the home owner is on holiday, then
heats up the tank the day before they arrive
home.
Noise reduction mode to set times
when heat pump will run at a lower power
with less noise.
The Bosch Compress 3000 will make your
life easier too.
The system has been designed to make
servicing easy with error codes for
diagnostics, accessible and easy-to-replace
components, and a heat pump module that
can be quickly removed and replaced in one
piece.
The Compress 3000 also has a ‘service
mode’ which can be activated to provide
hot water until a service technician can
arrive. Plus, the complete heat pump can
also be transported horizontally, making it
easier to move on flatbeds and in vans.
Want to know more about Bosch’s new
4000S continuous flow and Compress
3000 heat pump ranges? Drop into your
local Tradelink branch or visit boschclimate.com.au/resource-centre/tradelink
Now available
at Tradelink
Compress 3000 Heat Pump & 4000S Range
Heat Pump Features & Benefits
3 Highly efficient – reduces energy use by up to 65%
3 Eligible for generous government rebates
3 Smart controls to take advantage of
3 Cheaper overnight power prices
3 PV solar energy generation systems
3 Noise reduction mode
3 Designed for easy and low-cost install
and servicing
3 Operates from -7˚C to 40˚C
3 Suitable for 3-4 people households
4000S External Model
3 Low gas load (90Mj) 12L model only
3 Easy change over from Bosch 10H & 10P models
4000S Internal Models
3 12L (90Mj), 16L (120Mj) and 20L (149Mj)
options available
3 Inbuilt temperature controller
3 Room-sealed appliances with horizontal
& vertical flue options
3 Easy change-over from Bosch HydroPower
& Compact models
The 4000S range also offers:
3 6 Star efficiency
3 Electronically controlled modulation for increased
user comfort
3 Additional temperature controller available
3 50°C locked options available
3 Compact design
To find out more information please contact Bosch on:
P 1300 30 70 37
W bosch-climate.com.au/resource-centre/tradelink
Not All Water Heaters Are Created Equal
Rinnai, the hot water innovators, bring you the Infinity – the most recommended gas
continuous flow hot water unit.
Designed with the environment in mind
and with leading efficiencies across the
range, low emission burners, Puretemp™
temperature stability technology and
better water conservation technology,
the Infinity range offers the reliability and
performance you have come to expect
from Rinnai.
With a quality Japanese design
manufactured in Rinnai’s high tech facility,
Infinity gives your clients high quality
componentry that’s engineered to last and
high efficiency across the range of 16 to 32
litre units.
•• The Infinity 50° set temp units deliver a
true 50°C at the tap (adjustable on site
during installation).
•• Units available for solar, domestic,
builders and commercial with an
extensive range of accessories
available.
•• Infinity models are backed by a 12-year
heat exchanger warranty.
Check out the Rinnai Infinity range at your
local Tradelink or Northern’s Plumbing
Supplies branch, or visit rinnai.com.au
Other features include:
•• Water heater status operation monitor
clearly displays temperature and an error
code to help you quickly identify the issue
in the unlikely event of a problem.
Don’t Be Left Out in the
Cold This Winter
With leading brands and over 100 models, Tradelink is THE
destination for hot water this winter.
We don’t like to brag, but at Tradelink
we’re hotter than you can handle! We’re
the hot water specialists after all and will
make sure you have the right hot water
system for your job – we’ll even deliver it
to site.
We have a range of top-notch brands,
backed by manufacturer warranties
– from Rheem to Apricus, Rinnai and
Bosch. We stock electric and gas storage,
continuous flow, solar and heat pump
units with the right valves, fittings and
bases to suit all systems.
Our new Hot Water Centres are centrally
located and always have stock on hand,
which means we can offer quick delivery
PAGE 12 WINTER 2015
or pick-up at your local Tradelink branch
across the entire hot water range.
Not sure what you need? We understand
the benefits of each different system,
and can give you the ‘know-how’ when
it comes to selecting the right hot water
system for your job – but only if you need it.
No matter what system you’re looking
for, we’ve got a hot water unit to suit
everyone’s needs.
Drop into your local Tradelink or
Northern’s Plumbing Supplies and check
out our range. We know you’ll like what you
see!
Give your
customers a
superior service.
The continuous search for perfection has brought us to our latest range of Infinity
gas continuous flow hot water systems.
This innovative range of products offer the same outstanding reliability and performance
you’ve come to expect, but now with added efficiency to help further reduce energy
usage and running costs.
- Highest quality componentry, design and manufacturing
in Rinnai’s own Japanese high-tech facility
- Features Puretemp™ – Temperature stability control
12
- Superior 6+ star efficiency across the range of 16 – 26 litre units*
- Quick connect system for temperature controller cables
- Water heater status operation monitor
- Sleek and compact design
Don’t waste your energy on anything else. Insist on Rinnai Infinity
continuous flow hot water systems. Find out more at www.rinnai.com.au
*Energy star ratings range between 6.1 to 6.3 stars equivalent depending on model, calculated using
Australian Standard AS4552. AS4552 limits the rating shown on the energy label to 6.0 Stars. Where
the calculated rating of Rinnai appliances exceeds 6.0 Stars it is designated as an “equivalent” rating.
year
heat
exchanger
warranty
Need a Caroma Spare Part?
Pick the Real Deal
For peace of mind and the right part for the right application, it pays to choose a
Caroma Genuine Part.
For more than 70 years, Caroma have led
the way with innovative solutions that
have transformed Aussie bathrooms for
the better.
Caroma’s research and development
sanitaryware test lab is NATA accredited,
and reflects their pride in going above
and beyond.
Caroma maintains a relentless quest
for quality that ensures all spare parts
PAGE 14 WINTER 2015
are performance matched with their
products.
If you’re repairing a Caroma toilet cistern,
using Caroma Genuine Parts will ensure
the ongoing efficiency and performance
of the toilet.
Caroma Genuine Parts are designed
specifically for Caroma products, whereas
non-genuine parts can be un-proven and
may lead to issues of poor performance.
So, get it right the first time, and use a
Caroma Genuine Part for your next repair
job.
If you need help, call Caroma’s Aussiebased, National Customer Contact line on
1300 CAROMA (1300 227 662).
PRODUCT NEWS
Thermotec’s Got Your
Pipes Covered
Thermotec is your ‘one-stop’ solution for pipe
insulation since 1987.
Thermotec 4-Zero is the most specified,
foil faced, pipe insulation for commercial
projects in Australia.
4-Zero is a unique non-cross linked LDPE
which is medium density and closed cell,
making it suitable for all hot and cold water
applications, including underground
application.
Available in 13mm ID to 150mm ID in
various wall thicknesses and a temperature
range of -40°C to +90°C, 4-Zero is ideal
for hospitals, aged care facilities, hotels,
residential and commercial high rise, and
industrial applications.
E-flex ST is a fire resistant, closed cell,
elastomeric rubber foam tubing, with
excellent thermal properties, and is also
available as a self-seal product.
E-flex ST is a complementary product to
E-flex HT – a solar rated, high temperature,
UV stable product – and is available in
13mm ID to 114mm ID in various wall
thicknesses.
Visit thermotec.com.au for all the details.
Thermotec E-flex ST is a high quality,
general purpose pipe insulation suited for
HVAC applications and general plumbing
duties.
Keep Hot Water Hot With
Thermal Balancing Valves
RMC's new Thermal Balancing Valves keep your hot water
temperature in balance.
The new Thermal Balancing Valves by
RMC are thermostatic circuit control
valves, which automatically control the
temperature within a circulating hot
water system to ensure a balanced water
temperature throughout.
Ideal for multi-storey installations, the
Thermal Balancing Valve is fitted on
the return line of a circulating system,
and may be installed to serve one or
multiple outlets, to maintain a constant
temperature.
The RMC Thermal Balancing Valve is preset at 58°C, and may be easily adjusted
from 40°C and 65°C to suit installation
requirements. A temperature gauge
is supplied to help set and monitor the
temperature, and insulation helps prevent
heat loss for an efficient system.
Available in both 15mm and 20mm, the
RMC Thermal Balancing Valve can fit your
size installation.
The valve also features a fully-integrated
disinfection function. This function allows
flow even when the water temperature is
above 70°C. Regular flushing of a hot water
circulating system with water above 70°C
is an effective non-chemical method to
protect a system from Legionella.
Manufactured in Australia, and with
WaterMark approval, the new RMC
Thermal Balancing Valve gives you
superior quality and performance.
Visit rmc.com.au for more info.
WINTER 2015 PAGE 15
®
Why is Everyone Using BlackMAX ?
Advances in technologies, such as BlackMAX® polypropylene pipe, give you
better choices when selecting pipe for your storm water drainage projects.
BlackMAX® polypropylene pipe is a
cost-effective alternative to rigid pipe
materials, but competitive pricing is just
the beginning.
BlackMAX® is efficient to lay. Made in
six metre nominal lengths, BlackMAX®
allows faster laying rates compared with
traditional pipe materials. Fewer joints and
longer lengths means more metres laid per
day! Not to mention savings on machines.
Available in a range of sizes from DN225
to DN600, BlackMAX™ polypropylene
pipe is manufactured to AS/NZS 5065, has
high stiffness (SN8) and provides excellent
hydraulic performance. Plus, it’s made
from a light-weight and durable material,
which makes it resistant to corrosion and
abrasion.
With improved hydraulic performance
and exceptional durability and an
anticipated service life of more than 100
years, BlackMAX® delivers on all counts.
Now you know why engineers specify
BlackMAX® for storm water drainage pipe.
Order BlackMAX® from your local
Tradelink or Northern’s Plumbing Supplies,
or visit iplex.com.au for more info.
BlackMAX™
PolyProPylene (PP) Stormwater
PiPe & fittingS
• Black in colour, yellow interior • Lightweight
• 6 metre lengths • Stiffness SN 8 (8,000 N/m.m.)
• DN225 to DN600 • Complies with AS/NZS 5065
• WSAA appraised life expectancy
in excess of 100 years
IPX/83-BMx
www.iplex.com.au
PAGE 16 WINTER 2015
www.sharkbite.com.au/survey
FREE SharkBite Cap and T-Shirt!
Complete our short survey online and receive a
As easy as turning this page around.
TOO EASY
Plumbing Solutions
Pure Design,
Pure Water
The new Zip Celsius range is not only
practical, it looks good too!
The Celsius is available in two distinctive
designs (the Celsius Arc and Celsius Cube)
as well as a variety of finishes including
bright chrome, brushed chrome, matte
black and gloss black – making it perfect for
your style-savvy clients.
Both designs are fitted with Zip’s 0.2
micron filtration system, to deliver pure,
crystal clear water instantly.
The Celsius range delivers hot and cold
functionality, with a choice of boiling,
chilled or chilled sparkling water.
Introducing the new Zip Celsius range
– a must for any modern kitchen project.
Be Impressed
With Zetco
Do away with tape and other
sealants, and save time and
money with Zetco's new
press-fit ball valves.
Press-fit connection systems have gained
huge popularity worldwide in the last two
decades, but while press-fit ball valves have
been available for some time in Europe and
the US, Aussie plumbers have been limited
to using press-fit connectors with standard
threaded ball valves.
That’s about to change with Zetco’s
new range of press-fit ball valves in sizes
15mm to 50mm, specifically designed for
Australian copper tube sizes.
The press-fit connections are built into the
valve, which means you can now enjoy the
benefits of faster, flame-free installation
and fewer joints.
The Zetco press-fit valves can also be used
with existing V-profile tools from Viega®,
the market leader in press-fit connections
and tools.
If your client is looking to add a touch of
style to their kitchen, let them know about
the Celsius range from Zip.
Ask about the new Celsius range at your local
Tradelink branch or visit zipindustries.com
The comprehensive new range of ball valves
is available for both water and gas in pressfit x press-fit, press-fit x female and press-fit
x male, with a number of handle options
(including lockable and extended spindle)
to suit a wide range of applications.
Zetco’s popular range of patented nut
and tail ball valves for continuous flow
water heaters has also been expanded to
include press-fit valves in 15mm, 15x20mm
and 20mm. New press-fit hot water kit
combinations, which include a press-fit
water outlet fitting, are also available.
The new press-fit range is manufactured to
Zetco’s high standards in Italy, where it’s put
through its paces, with rigorous design and
testing procedures, to ensure that every
valve in the range is of premium quality.
The press-fit connections are compliant
with AS 3688, valves for water are
WaterMarked to AS 5830.1 and gas valves
are AGA approved to AS 4617 and tested to
DVGW VP 614.
Zetco press-fit ball valves are now available
at your local Tradelink branch. Drop into a
branch or visit zetco.com.au for more info.
PAGE 18 WINTER 2015
Be Impressed
with Zetco
IAPMO WM-000110
AS 5830.1
Full range 15-50mm
Approved for water and gas
Press x press, press x female, press x male
AGA 5301
AS 4617
Nut & tail, which includes Zetco’s
continuous flow water heater kits
(Aust Pat No 2006 200 845 & Pat Appln No 2013 242 783)
Phone 1300 659 639
Email enquiries@zetco.com.au
www.zetco.com.au
Create a Rainwater System
That’s Fit for the Job
When it comes to designing a rainwater harvesting system for your
clients, consider a complete system from Rain Harvesting.
Rainwater harvesting is the collection,
storage and distribution of rainwater from
the roof of a home or business for use in or
outside the property.
Millions of Aussies rely solely on rainwater
as their only source of water, and millions
more harvest rainwater for other reasons
– from a desire to be more self-sufficient or
reducing their water bill, to environmental
reasons or as part of a water sensitive
urban design.
Regardless of how rainwater is used – for
drinking, irrigation, livestock or other uses
around the home – the two key goals of a
rainwater system are quality and quantity.
Home and business owners need their
rainwater system to supply water of a
PAGE 20 WINTER 2015
suitable quality and to provide a sufficient
amount of water (yield) to suit their needs.
So, how do you create a rain harvesting
system that’s fit for the job, in terms of
water quality and quantity, that’s easy to
operate and looks good?
When it comes to designing a rainwater
harvesting system for your clients,
consider the complete system, rather
than the individual components or
devices.
A good place to start is with Rain
Harvesting’s 12 steps to building a
complete rainwater system. The simple
steps will help you choose a complete
system for your clients.
Visit rainharvesting.com.au for more info.


®

E-flex ST - HVAC, General Plumbing
E-flex HT - Solar HW, UV Resistant
Exceeds BCA Requirements
Self-Seal Available
E-flex ST - minus 40°C to 110°C - Fire Rated
E-flex HT- minus 40°C to 150°C - Fire Rated
AS/NZS1530.3:1999 exceeds BCA 2015
BS476– parts 6&7 - Class 0

Proud Supplier To Tradelink
Thermotec Australia Pty Ltd
ygb1987
More Quality,
Less Leaks
Say goodbye to leaks with Raymor's new
range of one-piece mixers.
Designed to make life easier for both
tradies and homeowners, Raymor’s new
range of mixers are constructed as onepiece mixer bodies with PEX line tails. The
practical design helps to eliminate leakage
and reduce the risk of bursting.
Unlike two-piece mixer bodies that can
leak through the seal, the one-piece
construction has no weak spots, and the
PEX line braided stainless steel hoses can
withstand higher water pressure and last
longer than standard hoses.
Raymor doesn’t compromise on quality
either, with a team on the ground to
oversee the manufacturing and rigorous
PAGE 22 WINTER 2015
quality testing process. Strict quality
control means that when you buy Raymor,
you know you’re buying a quality product
that is backed by Raymor’s extended
warranties.
Not only can you trust that you’re getting a
top-notch product at a great price, they’re
easy to install – saving you time to focus
on more important stuff, like what’s for
smoko.
Raymor also gives you more choices to
find the right product for the job. From
basic mixers and three-piece tap sets
that get the job done, to something a
little more fancy to take your project
from good to great. Plus there’s plenty of
stock on hand at your local Tradelink or
Northern’s Plumbing Supplies, so you can
get what you want, when you want it.
When it comes to your next job, choose
Raymor. More choice, more quality, more
value and less leaks!
Drop into your local Tradelink or
Northern’s Plumbing Supplies branch or
visit raymor.com.au to view the full range.
1.
One fitting for
Gas and Water.
Sleeve or crimp, we've got
you covered.
4.
PN20 rated.
Highest rating
with the highest
pressure available.
2.
Nice brass.
3.
Stronger leak-proof
fittings all the way.
No re-tooling needed.
Use the approved
tools you've got.
5.
6.
More adapters
than the rest.
Fit-out versatility
makes it easy.
25-year warranty.
Supplier backed,
so we’ve got
your back.
The Reno Bandwagon:
How to Get Onboard
Don’t miss the reno
bandwagon – jump
onboard and get a slice
of the action.
If you’re interested in watching reno shows,
I’m sure you’ve noticed there are plenty to
choose from on the telly at the moment.
The trouble is, there’s not much else!
Anyway, the good news is, this means that
people are interested in renovating and
improving their property and that means
they are interested in you, their humble
plumber.
There are loads of reasons why people want
a better house. It might be so they can show
off to their mates or add value to a future
Is Your
Business
Financially
Fit?
Start the new financial year
off on the right foot by
giving it a business health
check.
sale, and some just want to feel like the king
of their domain. If you look back 30-odd
years or so, you would find that people were
more likely to just make do with the house
they had. But, for the average Joe, this is no
longer the case – the sky is now the limit.
So, how do you get a slice of the action? It’s
simple: get yourself out there, do a great
job and don’t be afraid of becoming mates
with your customers. Word-of-mouth has
always been the best form of advertising.
When it comes to people buying property,
they can often see past the bad paint job
and the dodgy cabinets but they want
good solid bones. They want a good roof,
foundations, and top-notch electrical and
plumbing services. If the house doesn’t have
them, you want to be the one they call to get
With the end of another financial year,
now’s a good time to take stock of the
past year, think about what you set out to
achieve, and give your business a health
check. Here’s how…
1
Review your
business plan
Reviewing your business plan is a great
place to start when looking at the fitness
of your business. Was your 100m quicker
or slower? Did you reach your expected
financial figures?
It can also help you find areas for
improvement and give you a ‘heads up’ if
you’re veering off course. Because, you
don’t want to be jumping hurdles in the
100m sprint.
PAGE 24 WINTER 2015
it up to scratch. On the flip side, if the house
does have great plumbing, you want to be
the one that did it. It’s a good time for your
name to go up in lights, so to speak.
We also need to go the extra mile when
working with customers and, instead
of just installing new pipes, bathware or
kitchenware, have a chinwag with them and
make some suggestions. They want to know
where you think the services should be, what
type of taps or toilets they should install,
and so on. After all, you are the one ‘in the
know’ when it comes to these things and the
customer will respect you for speaking up.
Don’t miss out, jump on the reno
bandwagon, there’s enough work for all of us.
2
Apply for a
business award
Winning a business award, just like
winning a race, is a great way to showcase
your success and get recognition for your
hard work and dedication.
Even if you don’t win the race, training
for it will improve your fitness and better
prepare you for future success. Similarly,
applying for an award helps you look at
your business strategically, reflect on
challenges and successes, and identify
areas for improvement.
3
Test your
business fitness
If you don’t have a business plan, it’s not
too late. Start one today.
You now have two ways to check the
fitness of your business – reviewing your
training regime and running the race.
Visit www.asbc.gov.au/my-business/
entering/planning-tools to download a
business plan template and guide.
Get the new financial year off to a running
start by reviewing your business plan and
back it up by applying for business awards.
ICE
SMALL BUSINESS ADV
Hey, Big Spender
How to spend your $20,000 tax break wisely.
No matter what you think about the
federal government, one thing was clear
on Budget night, they want to help out
small business in a big way, and who’s going
to say no to $20,000 worth of immediate
tax deductions. Not you, right?
Think of all the things you could buy: 4WD
gear, fishing equipment, a flat screen TV,
yeah-yeah I know, dream on! But seriously,
it really will be a big help for many of us, and
the help doesn’t stop there. You won’t only
get the cash, but the company tax rate is
also being cut to a 50-year low of 28.5%.
So, back to the question, what should you
spend it on?
Tools and equipment, of course, after
all our tools are what make us plumbers.
Without them we would just have our
hands and that’s not something you or
I want to think about.
Now is the time to buy the expensive stuff
you’ve been putting off, or to replace those
worn out tools that probably make the job
harder than it should be.
You can bet that upgrading your
equipment and tools will make your
business more efficient.
How, you ask? You will be able to do
jobs faster and maybe even to a higher
standard. It might even lead to new jobs
you couldn’t previously take on because
you didn’t have all the right tools.
And, all of this means you might even have
time to have smoko or knock off early now
and again.
So, next time you’re on the john have a
think about it and make sure you spend
that money many times in your head
before you come to a decision, just to
make sure it’s the right decision. After all,
it’s an investment in your business and
your future.
Tradies were the big
winners in this year’s
Federal Budget!
The government’s jobs and small
business package gives you immediate
tax deductions on machinery or
equipment (like tools) costing less than
$20,000.
It means that when you buy assets
for your business valued at less than
$20,000 you can claim the full amount
on your income to reduce your tax bill.
These arrangements continue until the
end of June 2017.
If you’re a registered business (i.e.
you’ve got an ABN) and you turn over
less than $2 million, you’re eligible. And,
there’s no limit on the number of items
you can claim!
Visit budget.gov.au for more info.
WINTER 2015 PAGE 25
Work
Safe Tips
First, identify any hazards.
A hazard is a situation that has the
potential to cause harm.
How not to get into ‘hot water’
with your safety regulator.
2
A site inspection by the safety regulator
can be stressful at the best of times.
Here’s a few tips from our workplace
health and safety expert to help you
manage the safety of your site, and make
sure you don’t end up in hot water at your
next safety inspection.
Your local Work Safe Authority will have
online tools that you can download to help
you manage safety on your construction
site.
Visit safeworkaustralia.gov.au to find the
regulator in your state or territory.
3
Once you’ve identified the
hazards, you’ll need to put
controls in place to manage risks.
A risk is the harm that could occur
when exposed to a hazard. This
may include injury, illness or even
death, but also damage to plant,
equipment and the environment.
Now that you have identified
all the hazards and risks, make
sure that everyone who visits
your worksite knows about
the hazards and risks and the
controls you’ve put in place.
Get Yourself into a Tight Spot
With Viega Ring Jaw Sets
Innovation is at the core of Viega, the world leader in
pressing technology, and their ring jaw sets, designed for
Viega’s press fitting tools, are no exception.
Developed in response to customer
feedback and ongoing R&D, Viega’s ring
jaw sets give you greater flexibility to get
into tight spots.
The ring jaw sets are designed for
pressing DN15-DN32 for use with the
Picco tool, and DN15-DN50 for use with
the Pressgun 4B or Pressgun 5.
Individual ring jaws can be placed around
fittings that are very close to surfaces and
other obstacles, and then pressed using
a clamping jaw fitted to the pressing tool.
The combination of a 360° positionable
ring jaw, a 180° rotatable tool head and
the 180° tool pivoting range during
pressing makes virtually any tight spot
reachable.
If you’re used to installing pipes in supply
ducts or in floor and ceiling openings on
PAGE 26 WINTER 2015
building sites, you’ll know too well that
space can be limited. Viega’s hinged press
jaw with press rings for the Viega Propress
range is ideal in these situations, where
even compact pressing tools breach their
limits.
The rings jaws are available in cased sets;
clamping jaws are sold separately, which
will save you the extra cost if you’ve
already got the Pressgun 4B (which comes
with a clamping jaw for DN40-DN100
ring jaws); and ring jaw carry cases have
moulded storage for the clamping jaws to
suit Picco and Pressgun 4B/ 5 tools.
Tradelink is the exclusive Australian
distributor of Viega Propress, so if you want
to check out Viega’s ring jaw sets, drop into
your local branch or visit viega.com.au
Roofing
Donation
Helps
Cooberrie
Park Cyclone
Clean Up
When Central Queensland was battered
by Tropical Cyclone Marcia in February
this year, the coastal town of Yeppoon
was worst hit, with significant damage
to homes, businesses and facilities in the
area, including the iconic Cooberrie Park
Wildlife Sanctuary, a refuge for sick, injured
and orphaned wildlife.
Many of the animal enclosures at
Cooberrie Park, including the dingo,
wombat, koala and reptile homes, were
Photo: A purebred dingo. © SJ Bennett / Wikimedia Commons
When Tradelink got wind of the damage to
Cooberrie Park, they called on their friends
at Stramit to help.
badly damaged by the cyclone, and most
of the Sanctuary’s shade trees were lost.
So, when Tradelink got wind of the damage
to Cooberrie Park, they called on their
friends at Stramit to help.
Together, Tradelink and Stramit organised
for roof sheeting to be donated to the
Sanctuary, to help rebuild the damaged
animal enclosures.
Tradelink’s Yeppoon Branch Manager,
Tim Ronlund and Shaun Curtis from
Stramit visited the Park in the days after
the cyclone to measure up and they we’re
shocked by the extent of the damage.
“They lost 90 percent of their shade trees
and some of those trees were huge,” said
Tim. “Their main issue was shade, so it’s
really important that the enclosures were
repaired quickly to give the animals shelter
from the sun.”
Dave from Cooberrie Park said that they
were very grateful for the donation.
“We’ve used the materials to build shade
structures for our cassowarys, wombats
and dingoes. Once they have been
completed, we will be re-roofing our badly
rusted Koala houses,” he said.
Cooberrie Park Wildlife Sanctuary
Rockhampton
“We cannot thank you enough for your help.”
Tradelink’s Head of Marketing, Susan
Hansen grew up in Yeppoon and has fond
memories of visiting the Cooberrie Park
Sanctuary as a child.
“We are absolutely thrilled to have been
able to help the Sanctuary,” she said.
“Cooberrie Park is an iconic Central
Queensland attraction and creates lifelong
memories for kids – just like it did for me.
Hervey Bay
Sunshine Coast
Brisbane
Thanks to our friends at Stramit for
donating the materials needed to repair
the damage at Cooberrie Park.
WINTER 2015 PAGE 27
PEOPLE & EVENTS
Master Plumbers and
Tradelink Business Breakfast
More than 110 Master Plumbers’ members
and Tradelink customers gathered at
ACMI, Federation Square in Melbourne
bright and early on 4 May for the inaugural
Business Leaders Forum.
The MC for the morning was Robert
‘Dipper’ Dipierdomenico, who kept the
crowd entertained. Attendees got handy
business tips from Robert Verri and
Sebastian Caruso from SP Solutions, heard
about new technology from Paul Rapson
from Rheem, and access to discounts and
special offers from Tradelink’s own, Jason
Lanham.
Speaking at the event, Master Plumbers
CEO, Ken Gardner said that, “We want to
ensure the success of our members with
what they need to stay ahead: advice,
knowledge and support. We are delighted
to have partnered with Tradelink to deliver
these informative networking events to
our members and Tradelink customers.”
PAGE 28 WINTER 2015
Congratulations to the lucky door prize
winners: James House, Cooke & Dowsett
who won four tickets to Richmond v.
Collingwood at the MCG, kindly donated
by Rheem Australia; Tab Waymouth,
Butler Plumbing, who won a hot lap
experience at Sandown Raceway with the
reigning Porsche Carerra Cup champion
and three times Bathurst 1000 winner
Steve Richards valued at $1,500, kindly
donated by Laser Group; and Mark Dessa,
Australian Chillers & HVAC Solutions, who
won an Insinkerator Evolution 100 valued
at $1,200, kindly donated by Insinkerator.
The next Business Breakfast is on Monday,
27 July. Don’t miss out – book now to avoid
disappointment. Call Master Plumbers on
03 9329 9622 or email
membership@plumber.com.au
WHAT'S HAPPENING?
QLD
NSW
24 Jul
MPAQ Plumbing and Gas Industry
Awards, Brisbane
31 Jul–1 Aug 2015 National Backflow Prevention
Conference, Gold Coast
6 Aug
MPAQ PIPE Trade Night, Gold Coast
18 Aug
MPAQ PIPE Trade Night, Mackay
20 Aug
MPAQ PIPE Trade Night,
Rockhampton
21 Aug
MPAQ Rockhampton Golf Day
11 Aug
Master Plumbers Association of NSW
Trade Show, Orange
12 Aug
Master Plumbers Association of NSW
Trade Show, Bathurst
October
Master Plumbers College of Excellence,
Auburn
VIC
27 JulyMaster Plumbers & Tradelink
Business Breakfast
WA
23 Aug
MPGA & Tradelink Apprentice of the
Year competition day, Perth
Sudoku
Something to keep you occupied while you’re on the john!
6
4
5
4
1
7
2
8
6
3
Solution
5
7
2
4
1
3
5
6
9
2
4
1
7
8
9
8
6
3
1
7
8
2
5
6
2
1
6
4
6
3
9
5
2
4
8
1
9
7
3
9
4
8
3
5
7
1
3
1
2
6
9
7
8
5
5
9
8
1
4
4
7
2
5
3
6
2
8
9
1
4
5
7
3
4
1
3
9
8
8
2
9
6
7
1
4
2
6
6
2
1
5
8
9
3
4
3
7
7
1
7
8
5
9
2
5
9
7
WINTER 2015 PAGE 29
Viega Pressrings
Reaches what seems unreachable.
viega.com.au
The maximum flexibility in any situation
Especially in restricted locations such as pipe service ducts, under sinks and getting around
obstacles, pressing fittings becomes a really constricted activity – these places are often
unreachable with rigid press jaws that require the pressing tool to be at right-angles to the
pipe-work. The patented Viega press rings and the jointed press jaws allow the press ring to
rotate by up to 180°. Together with the 180°-rotating head of the Viega Pressgun, even the
unattainable becomes child’s play to accomplish. Viega. A better idea!
E
SID
SHI RT I
N
FREE
T-
Find a FREE
Caroma
T-shirt with
every Aire
Connector
Cistern*
WELS rating 4.5/3L - adjustable to 6/3l
and 9/4.5l.
Have all the latest Caroma information at your
fingertips, download the Caroma Plumbers
Handbook App today!
www.plumbershandbook.com
www.caroma.com.au
*Aire Connector BI Cistern 234040W including seat,
link piece & ULL flush pipe. Limited to one shirt per
cistern. Only available in L or XL. T-shirt is only provided in
specially marked packaging. Available whilst stocks last.