Integrated report 2012
Transcription
Integrated report 2012
Integrated Report 2012 Integrated Report 2012 Summary 06. Management Letter 90. Vision of the Future and Trends 08. Highlights of 2012 94. About the Report 12. Market Context 96. Audit Statement 16. Business Overview 97. 40. Our Identity 48. 86. 98. Correlations with the UN Global Compact Principles Assurance Report Business Model and Performance 102. GRI Indices / Indicators Risk Management 141. Financial Statements 150. Report Production How to Read this Report GRI 3.4,3.10, 3.11 We present the first Report of Votorantim Cimentos (VC). The report also contains the detailed audited Financial The aim of this document is to inform our stakeholders Statements (FS) as well as the opinion of our external and society in general about our economic, social auditors and the declaration of assurance of independent and environmental performance, as well as our verification by an external entity. The Financial Statements commitments, strategies and practices. are also available at: http://www.vcimentos.com.br/ htms-ptb/Institucional/DemonstracoesFinanceiras.htm In this Report, we have followed the guidelines of the Global Reporting Initiative (GRI) and the Principles of the Your opinion on this Report is important, enabling UN Global Compact (Global Compact), both of which are us to continually improve our reporting and also reflected in our activities and initiatives in everyday life. management processes. You may contact us by e-mail at: relatoriointegrado2012@votorantim.grupo The information contained in this report relates to Votorantim Cimentos (VC) and, where appropriate, to our This Report is also available on our website at: parent company, Votorantim Industrial (VID). Here you will http://vcimentos.com.br/htms-enu/Responsabilidade/ find information about our operations, business, results and Ambiental.htm risk management. You also can download the portuguese version at: http://vcimentos.com.br/htms-ptb/Responsabilidade/ relatorioSustentabilidade.htm Guide to References GRI GRI Indicator UN Global Compact Principle Material Issue GRI 1.1,1.2, 2.9, 3.11 Management Letter In Brazil, in 2012, the Cuiabá (MT) cement unit came into operation and the mills in Laranjeiras (SE) and Rio Branco do Sul (PR) were expanded. Also four new Concrete Units and two new Aggregates Units were opened. In South America, we strengthened our presence through the acquisition of control of Cementos Artigas, Uruguay, and increased participation in Avellaneda, Argentina. With this process of organic growth and acquisitions, Votorantim Cimentos ended the year with a 45% increase in production capacity worldwide, reaching 52.2 million tons. In Brazil, our production capacity has reached 30.1 million tons. Our investments totaled more than R$ 1.5 billion in 2012, including expansion, maintenance and health, safety and environment projects. For the next three years, investments of R$ 3.7 billion in expansion projects are scheduled. In Brazil, we continue to believe in market growth through investment in infrastructure and housing, two important segments for the industry. The company is ready to meet the demand for materials resulting from actions to encourage construction, through “Minha Casa, Minha Vida”, greater facilities for housing credit, and major infrastructure projects aimed at the international sporting events scheduled for the coming years, the World Cup 2014 and Olympics 2016. We have worked to build, day by day, a work environment in which people have opportunities for personal and professional development, and feel engaged in the growth ambitions and committed to the company’s future. Our human resource management is based on guidelines for attracting, developing and retaining talent, meritocracy, health and safety. Aiming to spread international best practices internally, we disseminate among employees a Global Anti-corruption Corporate Policy. The year of 2012 was challenging for Votorantim Cimentos. We maintain a very strong focus on the issues of occupational Despite the global economic environment, we achieved solid health and safety; unfortunately in 2012 we could not achieve results, with strong growth and consolidation of our operations the goal of zero fatalities. To reverse this situation, we are in Brazil and abroad. In this sense, we highlight the completion promoting deep internal reflection in relation to operational of the integration process of the assets that belonged to controls and a review of procedures and training. These efforts the Portuguese cement producer Cimpor in seven countries, are being adopted with the total commitment and mobilization including new business in Europe, Africa and Asia. These of senior leadership. operations were of strategic importance for the company’s 6 international expansion - which made Votorantim Cimentos In 2012, we initiated a review of the processes of our customer one of the eighth largest producers in the sector worldwide. service. Initially deployed as a pilot with clients in Brazil, this new model of service aims to improve the relationship with customers This 2012 Votorantim Cimentos Integrated Report received through a better and more specialized system of selling products the A + rating according to the methodology of the Global and services. Reporting Initiative (GRI). This is a recognition of our search for the best practices in sustainability, which is aligned with our In the environmental area, being aware of the impacts of our business strategy. We have a model of consistent management operations, we operate with a continued focus on mitigating and a governance model that emphasizes transparency. these impacts through the development of innovative solutions developed by the company itself or identified as a good market In the coming years, we will follow the path of expansion and growth. practices. The lessons learned from these solutions, besides We are well prepared for the new challenges that lie ahead and we mitigating the impacts, produce improvements in our operations. hope to reach even loftier heights in relation to productive capacity, competitiveness, technology and business position. The first cycle of Cement Sustainability Initiative (CSI) goals (2005-2012) to which we are committed has concluded Finally, I want to express appreciation of the dedication with good results. We have achieved, for example, the goal and commitment of our employees, customers and business of reducing CO2 emissions. In 2013, we will continue to enhance partners, all of them fundamental for us to achieve the desired our goals relating to key environmental issues involving results and to maintain our strategy. We want to be one our company, such as responsible use of fuel, energy and of the best global companies in the basic materials sector raw materials, water resources management, CO2 emissions of the construction industry, backed by our aspiration of and other pollutants, and biodiversity. These initiatives becoming a leader in sustainability in our industry. reinforce our commitment to make Votorantim Cimentos a reference for the industry. Concrete results achieved, include: the reduction of CO2 emissions and particulate matter by 23.9% since 1990 and 30% since 2000, the renewal of the partnership with the Brazilian Society of Speleology (SBE) and Atlantic Biosphere Reserve, with which we act jointly on projects to preserve biodiversity, and other actions described in this report. Within the social scope, we support in partnership with Instituto Votorantim development projects in the communities where we operate, which is essential for the future of our operations. An important mechanism in this regard is the training of Community Councils, which are participatory forums of society and government as well as a space for engagement of community leaders. These Councils allow the identification of local needs and help public departments in defining plans to improve education, income generation and Paulo Henrique de Oliveira Santos work - in addition to being a communication channel for the President of Votorantim Cimentos permanent relationship between our operations and communities. At the end of 2012, we recorded Community Councils operating in nine cities. Management Letter Report for Votorantim Cimentos 7 Highlights of 2012 EXPANSION AND INTERNATIONALIZATION WERE AREAS OF FOCUS IN 2012 Itaú de Minas (MG) Plant • We invested about R $ 1.2 billion in expansion projects, • In relation to our commitments under the Cement in the form of cement plants, grinding mills and concrete Sustainability Initiative (CSI), we completed the first period units. We initiated the operations of yet another cement of targets (2005-2012). Now we will establish targets plant, this time in Cuiabá (MT), with capacity to produce for the second period of targets (2013-2020). The CSI 1.2 million tons per year. We also completed the expansion is an international initiative sponsored by a group of the of our cement plants in Laranjeiras (SE), Rio Branco do Sul largest global producers of building materials that believe (PR), Santa Helena and Salto de Pirapora (SP) and opened in sustainable development. Details of our progress are four new concrete units. shown in the following table. We have participated in this initiative since 1999. • We concluded the asset swap relating to our 21.21% stake in Cimpor, a Portuguese cement • Our social investments in the communities in which company. As a result of this transaction, we now we operate totaled R$ 9,173,000 from own funds have assets in Spain, China, India, Turkey, Morocco and R$ 836,000 from tax incentives. and Tunisia, in addition to a limestone mine in Peru, adding 16.3 million tons to our worldwide production capacity. • We ended 2012 with a 23.94% reduction in CO2 emissions, exceeding the target committed to under the Cement Sustainability Initiative (CSI), which was • Our global net income totaled R $ 9.5 billion, to reduce CO2 emissions by 10%, in relation to the 9% more than in the previous year. In Brazil, base year of 1990. our net income totaled R $ 7.7 billion, 6% more than in the previous year. • We also reduced emissions of particulates, which fell more than 30% in 2012, compared to the base year of 2000. Highlights of 2012 Report for Votorantim Cimentos 9 VC’s Performance versus Targets Volunteer commitments under the Cement Sustainability Initiative (CSI), of the World Business Council for Sustainable Development (WBCSD), for the period 2005 to 2012 Climate Protection Reduction of specific net emissions of CO2 (Base year 1990) Targets for 2012 10% Reduction of emissions Reduction of specific emissions of particulate matter (Base year 2000) 5% Reduction of specific NOx emissions (Base year 2000) 5% Reduction of specific SOx emissions (Base year 2000) 5% % of clinker produced with monitoring of major and minor emissions 100% % of clinker produced with continuous monitoring of major emissions 100% Local Impacts % of mines that have recovery plans 80% Safety 10 No. of fatalities for direct employees; - No. of fatalities for indirect employees - Frequency rate of accidents - 2010 2011 2012 18.5% 20.7% 23.9% Comments The target was met several years ago. We exceeded the target due to investment in equipment and management 24.7% 8.38% 30.8% improvement programs in recent years. Although we were in compliance with the applicable legislation we did not achieve this target. However we have investments planned that are designed 15.1% 6.1% -3.6% to reduce these emissions. We did not achieve our target but we have planned investments in measures 17.3% 1.1% -11.3% to reduce these emissions. We were more rigorous with the CSI audit, using version 2 of the Guidelines for Emissions Monitoring in the Cement Industry. Under the previous version VC - - 56.88% 68.2% 70.6% 74.0% would have recorded a result above 80%. We have developed a plan to install emissions monitoring equipment In 2012, surveys were carried out at the Salto and Araçariguama plants. - - 49% We have developed a plan to improve this indicator in 2013. Despite the programs for education and training on the "Rules for Life" 0 0 2 initiative, we had 2 fatalities in 2012 - direct employees. Despite the programs for education and training on the "Rules for Life" initiative, we had 8 fatalities in 2012 - indirect employees - on-site (2) 2 2 8 and off-site (6). Frequency rate of accidents with lost time (per 1 million man hours) 1.65 1.27 1.35 for direct employees Highlights of 2012 Report for Votorantim Cimentos 11 Market Context IN 2012, GLOBAL GROWTH WAS LESS THAN EXPECTED Rio Branco do Sul (PR) Plant Global Market The eurozone countries as a whole were in recession In December 2011, the market expectations for 2012 were The region’s biggest economy, Germany did not go into grounded in cautious optimism. Despite the pessimistic title recession but registered a mere 0.8% growth. At the other of its report “Deceleration of Growth, Rising Risks”, published extreme, China and India, although growing less than in 2011, the International Monetary Fund forecast relatively expected, ended the year with robust growth rates strong rates of growth for global GDP for 2012 and 2013, of 7.8% and 5.4%, respectively. in 2012, with a fall in GDP of around 0.4% on average. of 4.0% and 4.5% respectively. Brazilian Market In line with this forecast, growth was in fact strong in the first quarter of 2012. Industrial production grew by 7.5% worldwide and the future price index for metal commodities, as measured by the Commodity Research Bureau, increased by 10%. The establishment of an agreement to resolve tax issues in the U.S. in the short term, along with the formulation of measures to maintain the Greek economy appeared to signal stability for the months to come. In Brazil, frustration with the economy’s poor performance was greater than for most other countries. The year had begun with a large dose of optimism and high prospects for renewed growth due to a number of government measures to stimulate growth, such as: tendering for concessions in the infrastructure sector; reducing the prices and taxes for electric power; introducing accelerated depreciation for all capital goods; reducing interest rates However, we saw a return to macroeconomic instability and slowed global growth due to the following factors: the impasse in Europe, which raised long-term interest rates and destabilized important economies like Spain and Italy; the electoral contest in the U.S. making on FINAME / Bank of Economic and Social Development (BNDES) funding; and reducing taxes on payrolls. However, GDP ended the year at around R$ 4.4 trillion, only 0.9% greater than the total recorded in 2011. Even though Brazil’s economic performance in 2012 it impossible to negotiate a definitive solution to soften the effects of the “fiscal cliff”; and the decision of the Chinese government, fearful of generating new imbalances, to reduce the level of stimulus that had been introduced in 2009. caused frustration in world markets with its growth of only 0.9%, the National Confederation of Industry (CNI) announced positive results. In 2012, industrial turnover rose in 12 of the 19 industry A study released by the journal The Economist indicated that the world economy grew by 3% in 2012, even though it had been a difficult year. The U.S. economy, the world’s largest, grew a little over 2%, confirming a trend of gradual recovery that began in 2010, after sectors surveyed by the CNI, in comparison with 2011. The largest increase was recorded in the pulp and paper industry, where the indicator rose 28.2% and, in manufacturing, despite the adverse market conditions, sales rose by 2.4%. the global financial crisis of 2009. Market Context Report for Votorantim Cimentos 13 The real estate sector in Brazil suffered from the economic slowdown. On the other hand, the growth in the cement market remained above average, driven by the favorable dynamics of the labor market. The country’s unemployment rate ended the year 2012 at 5.5%, according to the Monthly Employment Survey, published by the Brazilian Institute of Geography and Statistics Growth of the cement market was above average in 2012 (IBGE). Also, according to the IBGE, this was the lowest annual figure since records began in March 2002. Government concessions and public-private partnerships for the construction of roads, railways, ports and airports maintained the boom in the infrastructure sector and this will continue to be a growth factor for investments in the coming years. In 2012, the BNDES approved R$ 133 billion in projects relating to infrastructure and the total investment in the sector, according to estimates by the Brazilian Association of Infrastructure and Basic Industry, reached a level of 2.5% of GDP. Sobradinho (DF) Plant 14 Rio Branco do Sul (PR) Plant Construction Industry We are affected by the cyclical nature of the construction industry, In 2012, the growth of the cement market remained above changes in supply and demand. The Brazilian construction market average, driven by the favorable dynamics of the labor market. has been booming and government policies aimed at encouraging The sharp increase in the minimum wage in early 2012 and infrastructure projects have had a significant positive effect on the the confirmation of a record low rate of unemployment led demand for our products and services. In 2012, the federal to an average increase of 6% in national income, contributing government launched the Program for Investment in Logistics, which significantly to the sector’s performance. includes a plan for the modernization and integration of transport which is characterized by periods of growth and decline caused by infrastructure, including roads, railways, ports and airports. Moreover, According to preliminary data released by the National Association construction has already begun on infrastructure projects related to of the Cement Industry (SNIC), cement sales in the Brazilian market the 2014 Football World Cup and the 2016 Olympic Games. totaled 68.3 million tons in 2012, an increase of 6.9% over 2011. At a global level, the trend towards increasing urbanization will also Cement is a fundamental building material and is used at various bring opportunities for the construction materials sector. According stages throughout the construction cycle in residential, commercial to the World Business Council for Sustainable Development (WBCSD), and industrial buildings and infrastructure projects. In Brazil, the world population in 2010 was 6 billion inhabitants, with around cement is the most widely used building material and has been 3 billion (50%) living in urban areas. For 2050, WBSCD projects that produced on an industrial scale since 1926. the world population will reach 9 billion people, with about six billion (70%) living in cities. Market Context Report for Votorantim Cimentos 15 Business Overview WE ARE ONE OF THE 10 LARGEST GLOBAL CEMENT COMPANIES AND THE MARKET LEADER IN BRAZIL Rio Branco do Sul (PR) Plant In 2012, the Votorantim Group celebrated 94 years of business activities. In almost a century of business GRI 3.8 Overview of VID operations we have built a large organization with Votorantim Industrial (VID) is a privately-held, a diverse range of businesses and opportunities and we 100% Brazilian-owned company. It is the strive continually to conduct our activities in an ethical, industrial arm of the Votorantim Group, one responsible and conscientious manner. of the largest business conglomerates in the country. We have a diversified portfolio of In our daily routine we seek to effectively integrate businesses controlled by a centralized sustainability issues into our strategy and business management structure. We started our operations, demonstrating the same energy and the activities in 1918, in Brazil. same direction that inspire us to achieve results, whether of a financial or a non-financial nature. Our business operating model is based around a diversified portfolio of businesses Thus, we have as the core goal of our strategy: offering a wide range of products, services and opportunities. LONG-TERM GROWTH WITH RESPONSIBILITY. VID’s industrial operations focus on basic industry sectors, which are capital-intensive and require large-scale production and cutting-edge technology. We are constantly in the process of expansion, always seeking to obtain appropriate returns and to add value to our relations with the market The Votorantim Group celebrated 94 years of business activities in 2012 and with our stakeholders. VID is headquartered in São Paulo, Brazil and is present in other 21 countries: Argentina, Australia, Austria, Belgium, Bolivia, Canada, Chile, China, Colombia, Hungary, India, Japan, Morocco, Peru, South Africa, Spain, Switzerland, Tunisia, Turkey, The United States, and Uruguay. VID’s business divisions can be summarized as follows: Business Overview Report for Votorantim Cimentos 17 VID’s BUSINESS Business Products / Services Division Aspiration Votorantim Cimentos (VC) Cement, concrete, aggregates (gravel and sand) and complementary products such as: mortar, hydrated lime, lime paint, blocks, tiles, white cement and agricultural lime. Being among the best building materials companies in the world, through vertical integration of business and geographic diversification, using models that ensure sustainable profitability. Votorantim Metais (VM) Aluminum, zinc, nickel, copper, silver, metallic indium, metallurgical coal, cobalt, cadmium, anhydrous sodium sulfate, copper sulfate, zinc oxide, sulfuric acid, powdered lime and mineral concentrates. • Zinc: To be among the leading integrated lowcost producers and have a global presence. • Nickel: To improve the competitiveness of our operational assets and broaden our base of mineral reserves. • Aluminum: To be the market leader in primary aluminum, downstream products and recycling in Brazil. • Other metals: To evaluate opportunities and develop or enhance exploration. 18 Votorantim Siderurgia (VS) Long steel bars. To be a leading player in the Latin American market for long steel bars. Votorantim Energia (VE) Company-owned electric power generation. To contribute to increasing the competitiveness of the business divisions, by ensuring the supply of electric power and natural gas with competitive pricing and reduced risk. Fibria Pulp. To maintain our position as the market leader and be a preferred supplier to large customers. Citrosuco Orange juice (fresh and concentrate). To maintain our position as the industry leader in orange juice. Geographical distribution of the operations / Commercial activity Market focus • To grow organically by increasing our production capacity, both by the expansion of our existing facilities and by the opening of new plants. • To increase the degree of internationalization of our business through acquisitions and investments in increased capacity. • Operations and performance in Brazil. • Operations and performance overseas: North America,South America, Europe, Asia and Africa. • To offer an increasingly diverse range of products and services, making us a company specializing in basic construction materials. • To improve processes. • To strengthen the integrated production process. • Operations and performance in Brazil. • To ensure efficiency and offer quality products at competitive prices. • Overseas: operating plants in Peru, Colombia, the U.S. and China and global commercial activities. • To seek viable opportunities for the exploration of new mineral reserves and creation of new products. • To strengthen our operations in Peru. • To increase the share of the steel business in VID’s portfolio. • Operations and performance in Brazil. • To develop new opportunities. • Operation and activities in Latin America: Colombia and Argentina. • To improve customer relationships and loyalty. • To integrate and coordinate all of VID’s company-owned power generation operations. • Operations and performance in Brazil. • To ensure the supply of electric power and natural gas to VID, thereby contributing to the increased competitiveness of the business divisions. • To coordinate VID’s Energy Efficiency Program. • To maintain our position as the world leader in the production of pulp from eucalyptus. • Operations in Brazil and worldwide • To manage renewable and sustainable forests. • To ensure access to timber for current operations and future growth. • To maintain our position as the largest producer of orange juice in the world. • To strengthen our export-oriented profile. • Operations and performance in Brazil. • Overseas: operating facilities in the U.S. and global commercial activities • To strengthen our expertise along the entire production chain and seek out new opportunities. Business Overview Report for Votorantim Cimentos 19 Products tranportation Inputs used in cement manufacturing Mining Cement plant Products Distribution Center Products transportation Customers and end users Values of Votorantim Cimentos Values of Votorantim Cimentos Customer Service Center Votorantim cement Training for employees Community Mixers that carry concrete Engemix to customers Factory of complementary products such as screeds and grouts Strategy Votorantim Cimentos Worldwide Presence Hexagon with strategic pillars, which are the basis of the strategy of Votorantim Household products, such as crushed stones in various particle sizes GRI 2.1, 2.3, 2.4, 2.5, 2.6, 2.7, 3.8 Where We Operate cement plants, three grinding mills, 65 concrete Votorantim Cimentos (VC) is a privately held, three lime plants and one clinker plant. plants, 18 aggregate plants, one mortar plant, 100% Brazilian-owned company. How We Do Business We have units in virtually all states of Brazil, and we operate in Argentina, Bolivia, Canada, Chile, China, India, Morocco, Peru, Spain, Tunisia, Turkey, Uruguay and the U.S. The company’s headquarters are located in São Paulo (SP). In Brazil, we have 16 cement plants, 11 grinding mills, 110 concrete plants, 28 aggregate plants, eight mortar plants, and one lime plant, all strategically located near major consumer markets, which ensures an efficient distribution system. In North America, our subsidiary Votorantim Cimentos North America (VCNA) operates plants in both Canada and the United States. Overall we have five cement plants, two grinding mills, 140 concrete plants and 34 aggregate plants. In South America we operate through shares in companies in Argentina, Bolivia, Chile, Peru and Uruguay. In these countries we have five 22 GRI 2.8 Votorantim Cimentos (VC) is one of the top ten cement producers in the world and the leading company in the cement sector in Brazil. In business since 1936, VC has a prominent position among the businesses of Votorantim Industrial (VID). Our business portfolio consists of four major product lines: • Cement • Concrete • Aggregates • Complementary Products We employ a total of 12,571 people in our operations. Votorantim Cimento’s organizational chart is as follows: President Paulo Henrique de O. Santos Finance Lorival Luz Júnior Risks, Compliance and Internal Audit Corporate Development -- Sidney Catania Technical Edvaldo Araújo Rabelo Brazil Walter Dissinger North America Marty Fallon Europe, Africa and Asia Erik Madsen South America and Equity Investments Luiz Alberto Santos Human and Organizational Development (HOD) Claudia Elisa Soares Legal Ricardo Marcelo Cavallo Business Overview Report for Votorantim Cimentos 23 GRI 2.8 Strategic Positioning leadership. By increasing our production of cement, concrete, aggregates and mortar, we are preparing By 2020, our goal is to be one of the largest to meet the forecast increased demand for the building materials companies in the world, vertically coming years, thereby reaffirming our commitment integrated and geographically diversified, and to the development of the countries where we observing standards that ensure a sustainable level are present. of profitability. Our business strategy is focused on: • Increased production capacity. GRI 2.2,2.3, 2.7,3.6, 3.8 • Vertical integration through growth in aggregates, concrete, mortar and other complementary products. GRI 2.9 bags and 31% in bulk, a situation that has been and our range of products and services, and changing gradually. to keep a tight control on costs. demands of the sector and with a presence in a large part of Brazil as well as in overseas markets. Correspondingly, we invest not only in increasing the production of cement, but also in new plants making concrete, aggregate and complementary products. We grow organically from expansion projects and, overseas, also through acquisitions. We strive to grow in the short, medium and long terms, and with responsibility. We operate in an industry that has a high environmental impact, but we are committed - through policies, investments and partnerships - to reducing the negative effects of our activities. We are focused on a positive outlook for infrastructure projects and housing in Brazil and continue to invest in our sector, with the opening of and/or expansion of plants to increase production capacity and thus sustain our growth in the industry and maintain our position of market 24 We ended 2012 with a production volume of 30.1 In Brazil today, 69% of our cement is sold in We strive constantly to increase our efficiency with products and services to meet the various Cement continues to be our primary business. worldwide, our capacity totaled 52.2 million tons. • Customers. company focused on basic construction materials, Cement: Flagship Product million tons of cement in Brazil. Considering all units • Internationalization. Increasingly, we are positioning ourselves as a Business Segments GRI 2.9 • Internationalization VC’s process of internationalization accelerated in 2012. In addition to our operations in Canada and the United States, through VCNA (VC North America), we now have assets in Spain, China, India, Turkey, Morocco, and Tunisia and a limestone mine in Peru, all thanks to the asset swap relating to our 21.21% stake in Cimpor. This transaction added 16.3 million tons to our global production capacity, which increased from 34 million to 52.2 million tons per year. Votorantim became a shareholder in Cimpor in 2010. With this swap transaction, we have incorporated 13 cement plants, one clinker plant, eight grinding mills, 78 concrete plants, 22 aggregate plants, five mortar plants and one hydrated limestone plant. We are also growing in South America, and the highlights in 2012, were as follows: • We acquired 10.61% of the share capital in Cementos Avellaneda SA, in Argentina, and now own 49% of the total capital of the company. • We acquired 12.61% of the capital in Cementos Artigas SA, Uruguay, and now own 51% of the total capital of the company. • Also in South America, we operate in Chile and Bolivia as well. We have a small grinding mill in Bolivia, where we are starting a project to implement a full factory. GRI 2.9 • Expansion in Brazil As a leader in the Brazilian cement market, we now have 27 units (plants and mills) in Brazil. Our expansion process started in 2007, and had the objective of increasing our presence in Brazil, as well as enabling us to work with spare capacity so that we can supply our customers, even during times of peak consumption. We are improving our distribution network in order to meet the growing demand in the Brazilian market. We operate 52 distribution centers and 11 terminals throughout the country. In 2011 and 2012, we invested in new plants and the expansion of existing plants in Brazil, such as Salto de Pirapora (SP), Laranjeiras (SE) and Rio Branco do Sul (PR). We have already started operating our plant in Cuiabá (MT). Construction projects for new plants are underway in Primavera (PA) and Edealina (GO), as is the expansion of the Santa Helena (SP) plant. Rio Branco do Sul (PR) Plant Business Overview Report for Votorantim Cimentos 25 Concrete: Strategic Importance With 110 concrete centers distributed across Brazil, our concrete business, operating under the brand Engemix, plays a strategic role in VC’s business portfolio, especially in positioning the company as a service provider. Concrete adds an important service to our core product of cement. In this segment, we operate very close to the consumer market. The growth in consumption of concrete is estimated at 8% per year. With an eye on this growing market, our concrete business, which was concentrated in the State of São Paulo, began a steady process of geographic diversification in 2012. The northeast of Brazil, which has a growth rate higher than the rest of the country, is a priority in this strategy. We have inaugurated concrete centers in São Luís (MA), Natal (RN), Recife (PE) and Lauro de Freitas (BA). We also supply concrete for major projects such as new football stadiums: Corinthians (SP), Pernambuco Arena (PE); Castelão (CE); and Grêmio (RS). We are also a supplier for the subway expansion in São Paulo and construction works for Petrobras. Besides diversifying geographically to increase market share, Engemix’s strategy is based on excellence in services and tight cost control to gain competitiveness. Engemix Cement Truck 26 Several programs have been created in our efforts to increase the use of recycled materials. One prominent initiative is the Zero Loss Program (Sustainable Engemix), which has enabled the recycled of up to 80% of the waste generated in the production of concrete back into the production process. The program was made possible due to the development of an additive which increased the useful life of concrete from two and a half hours to 48 hours, thus reducing losses. In 2013, we will inaugurate new concrete centers in Brazil. The ready mix market in the State of Florida, United States, where our subsidiary Prestige operates, experienced a substantial decline during 2007-2011 but began making a strong recovery in the last quarter of 2012. This growth is expected to continue, with the total market projected to double over the next four years. In order to better serve our customers in the state as well as to provide support to the VC North America (VCNA) cement business, Prestige has expanded its footprint in central Florida over the last 2-3 years and now operates 14 plants Furthermore, Prestige has moved from being an organization focused almost exclusively on the residential segment of the market to a “full service” provider supplying many infrastructure and commercial projects. This diversification has allowed Prestige to increase market share, mitigate the impact of the market slowdown and position itself to take full advantage of the projected recovery. The vertical integration of Prairie Ready-Mix, Prairie Aggregates In Canada VC North America (VCNA) operates its ready-mix concrete and St. Mary’s Cement allows VC North America (VCNA) to maintain business through Canada Building Materials (CBM), with 32 concrete a strong market position in the Great Lakes region, in the Midwest centers across the province of Ontario, one concrete center in the of the United States. Prairie operates 57 permanent and 12 mobile province of Quebec and 4 portable plants that can be mobilized for concrete production plants in the State of Illinois, Indiana and specific high volume concrete applications. CBM plays a strategic role Wisconsin. It also manages 18 plants in the State of Michigan in VC North America’s business portfolio, specifically in positioning through its 50:50 joint venture, Superior Materials. the company as a service provider. As with most U.S. businesses in the region, Prairie experienced Over the past few years CBM has been focused on maintaining a severe economic downturn starting in 2008, reducing its production market share within a highly vertically integrated and independent by over 50% while reorganizing to face the challenging business concrete environment. climate. Throughout this downturn, Prairie maintained its leadership position by providing products and expertise for major projects in the The economy has been sustained through major infrastructure region, including the Trump Tower in Chicago, the Aqua at Lakeshore projects such as subways, highways, wind farms, hospitals, East residential high rise in Chicago, Cook Hall at Indiana University, and schools, with CBM playing an active role in the supply chain. the Milwaukee Deep Tunnel, the Federal Express World Center Further, the residential high-rise condominium sector has been in Bedford Park, Illinois and others. robust over the last ten years in Toronto (Canada’s largest city) and has provided much of the economic growth and stability in the province. The growth outlook for Prairie remains positive as market share has been recovered and the economy is improving, with increasing CBM is present at strategic locations along Highway 401, the main cement consumption in the Midwest. thoroughfare across the province of Ontario, where the majority VC North America (VCNA) has implemented numerous sustainable of the province’s cities and population exists, and where growth business practices designed to achieve and maintain an industry is expected to continue. Notable projects to supply concrete include, leadership position in Environmental and Sustainable Stewardship: besides those already mentioned, the sports facilities for the next Pan American Games in 2015, and major high-rise office buildings - • Invested in projects for improving environmental performance; for example the Bay Adelaide Center. CBM continues to seek • Developed an Environmental Management System (EMS) strategic opportunities to expand geographically and increase its market share. for implementation in all Prairie ready-mix facilities; • Established a pilot program for concrete recycling operations using on-site return: Much of CBM’s success has come from its value added program • Provided for 100% recycling of all returned concrete; under the brand name MAXIMIZERS. These differentiated products • Prevented landfill of approximately 5,000 m3 increase the performance of concrete to achieve the stipulated of returned concrete; • Partnered with O’Hare Airport to provide recycled concrete specifications or meet special demands, such as high strength concrete and high flow capacity. As well as marketing high in place of traditional concrete as part of the O’Hare pilot performance products, CBM remains focused on the tight program for sustainable airport expansion; control of variable and fixed costs in a competitive market. • Established numerous “Green Prairie” promotions and demonstrations for pervious concrete and roller-compacted concrete; • Established the Innovative Concrete Solutions Summit to demonstrate sustainable solutions in partnership with BASF Chemicals; • Established a pilot program for Prairie Green Fleet to introduce compressed natural gas (CNG) powered ready-mix trucks to the fleet in 2014. Business Overview Report for Votorantim Cimentos 27 Araçariquama (SP) Plant Aggregate Business is Reorganized to Regrow GRI 2.2 In Brazil, after strong growth, at a rate of about 30% per year between 2007 and 2011, the aggregates (crushed rock and sand) business underwent a year of reorganization in 2012. 15 acquisitions were made in a three-year period, which changed the geographical profile of the business: today, there are 28 units in operation in 15 Brazilian states and the Federal District. With about a 2% market share VC is a national leader in the aggregates market, which is estimated to be around 750 million tons p.a. There is good potential for growth, so we decided to consolidate what had been done so far by standardizing processes, adjusting the structure and documentation, and implementing VC’s guidelines for environmental and health and safety procedures. All of this was achieved without adversely affecting the business, which totaled 15 million tons sold in 2012. One of the projects was the integration of all of the production units into our Systems, Platicapnos and Products (SAP) data processing system, which facilitated the process control and operational management in these units. As part of the reorganization, we created four regional businesses. The aggregates business has plans to grow further, whether by acquisitions or by building its own units, reinforcing our strategy to make VC a company focused on basic construction materials and services. Aggregate Business was reorganized and consolidated in 2012 28 In the US market, our Prairie Aggregates Prairie currently operates 13 sites and will operations were significantly impacted by the add a new limestone quarry. This will enhance significant economic downturn between 2008 its strategic growth plan with expansion into and 2012, when the industry operated at 60% a new region. of capacity utilization in Indiana and Illinois. The economic environment is now improving In Canada, VCNA’s aggregates operations are but remains challenging. conducted by Canada Building Materials (CBM). In 2012 the company continued to grow the With respect to our management of environmental business profitability to record levels. This was and occupational safety issues, the company’s achieved through growth at greenfield sites operations had zero environmental violations in as well as maximization of profitability at existing 2012 and completed five years without accidents. sites through the management of the product mix. Community and employee engagement was Over the past 6-10 years considerable investment enhanced through school tours, open houses was made in several small acquisitions as well and fundraisers for local charities. as investment in licensing of greenfield pits and quarries. Prairie has increased its participation in the recycled materials market through targeted sales initiatives In 2012 a considerable growth in volume was and communication of the benefits of recycled achieved at the newly licensed Orillia quarry and products to its customers and communities. a new quarry license was granted for the new The company continues to be a leader in clean Osprey quarry. Both of these quarries are able to construction and demolition debris management. supply the Greater Toronto Area with high quality These inert soils are used to fill in decommissioned concrete and asphalt aggregates. quarries and pits, thus maximizing and enhancing the final reclamation and use of this land. Business Overview Report for Votorantim Cimentos 29 Barueri (SP) Plant GRI 2.2 The Success of Our Complementary Products Business The restructuring and performance of the Founded in 2010, the area of Complementary for “Outstanding Performance of the Year” Products of Votorantim Cimentos brings together within VID. In two years, even without direct six different businesses, with management focused investments, doubled production capacity on well-defined strategies: and sales. It has eight mortar plants, two Complementary Products business proved to be a success story, and it won the award lime plants and two limestone plants. • Mortar for construction, in large volumes (Matrix brand). In 2012, the sales of the Complementary Products • Adhesive mortars (Votomassa brand). business were around R$ 550 million, with plans • Concrete blocks plant. to reach sales of R$ 1 billion by 2016 and its cash • Sales of white cement (imported). flow for 2020 is forecast to be R$ 400 million. • Production and marketing of lime. • Production of limestone for agriculture. The Complementary Products business team, with an average age of 35 years, was formed The six businesses operate independently, from internal resources. The working atmosphere with a coordinated support structure consisting is very positive: in 2011, its first full year of activities, of Human Resources, Finance, Research and its score on the Satisfaction Index in the Employee Development, Projects and Strategy Management. Climate Survey was 74%, increasing to 80% in 2012. 30 Improvements in processes and costs The purpose of the Optimal Cost Structure Program, which has been implemented in the cement plants in Brazil, was to improve the performance and operational cost of these plants. To identify opportunities for improvement we undertook technical visits at all the units. The activities included the training of employees in the management of projects and improvement processes, along with the appointment of a person responsible for the execution of projects in each unit. GRI 2.2,2.8 Our Products In North America, Europe, Africa and Asia, In Brazil we sell more than 40 products, including CBM, Hutton Transport, Prairie, Prestige, cement, concrete, aggregates (crushed stone and Cementos Cosmos, Pulmor, AsmentTemara, sand) and complementary products such as mortar, Jbel Oust, Ybitas and Kamal. our main brands are: St. Marys, Suwannee, hydrated lime, lime paint, blocks, tiles, white In everyday life, our products are found in many cement and agricultural lime. applications in buildings and general infrastructure Our products are marketed under the following works: columns, floors, walls, facades, tiles, water brands: Votoran, Itaú, Poty, Tocantins, Aratu, tanks, floors, and in the case of agriculture, agricultural Votomassa, Matrix, Engemix, Cimento Ribeirao, lime - and many others items commonly found Pavilit, Normalit and Blocolit. ineveryday life. In 2013 we will start to analyze the life-cycle of our products. GRI 3.5,4.14, 4.15,4.16, 4.17 Our Priority Subjects VC seeks to grow in the basic construction materials market, while generating sustainable results in Brazil and overseas. To this end, we have adopted 12 material issues as priorities, which are: Votorantim Cimentos Material Issues 1. Responsible Use of Fuel and Energy UN Global Compact Principles 7, 8 and 9 CSI Themes 1 and 2 2. Responsible Use of Raw Materials UN Global Compact Principles 7, 8 and 9 CSI Themes 1, 2 and 7 3. Water Resources Management UN Global Compact Principles 7 and 8 CSI Theme 9 4. Solid Waste UN Global Compact Principles 7 and 8 5. Emissions of CO2 and other Pollutants UN Global Compact Principles 7, 8 and 9 CSI Themes 1 and 4 UN Global Compact Principles 1, 2, 4, 5 and 8 CSI Theme 5 6. Health and Safety CSI Theme 3 7. Local Development 8. Biodiversity UN Global Compact Principles 7 and 8 CSI Theme 5 9. Sustainable and Inclusive Construction UN Global Compact Principles 7 and 8 CSI Theme 8 CSI Theme 10 10. Supplier Management UN Compact Global Principles 4, 5, 7 and 8 11. Sustainability in Human and Organizational Development (HOD) UN Global Compact Principles 6 12. Green Rules Priorities UN Global Compact Principles 7 and 8 Business Overview Report for Votorantim Cimentos 31 The preparatory work to define these themes was undertaken in 2012 through internal discussions. It was based on the process established by VC for defining its sustainability strategy, which was established with the support of external specialists. The discussion of our sustainability strategy covered a wide range of issues, as shown in the following figure: OVERVIEW OF VC PROJECT – CURRENT SITUATION PROJECT ONDE ESTAMOS? Externalities of VC’s economic sector Sustainability: Market Study (customers and competitors) Sustainability of VC (positioning, products /solutions and management system) Selection of material sustainability issues for Current demands the sector and analysis and trends concerning of societal pressures the adoption of related to the issues sustainability criteria (financial system, by customers and sector players and the positioning of organized civil society) competitors in relation to such demands Aspects of sustainabilty which relate to the company’s management system considering: identity, long-term vision, positioning, products, communication, education, metrics, stakeholder relations, processes and policies. The results of the analysis of these factors led to the selection of the priority material issues to be included in VC’s strategic planning process as regards sustainability. 32 To define our material issues, we took into The overall conclusion was that the material issues consideration the themes of the Cement Sustainability already being prioritized should be maintained. Other Initiative (CSI), for which we had set goals in 2005, issues surfaced, such as: certain aspects of legislation and which already included many of the issues and legal issues, operating license management, identified. The CSI key issues are as follows: climate mechanisms for identifying and resolving grievances protection, alternative fuels and co-processing, and conflicts, etc. The new issues will be analyzed in health and safety, air emissions, biodiversity, local the strategic planning process for 2013. development, communication, sustainable concrete, water, and supply chains. Progress on these issues It should be noted that VC’s material issues are aligned is achieved though work-groups and task forces (TFs). to the material issues of our parent company, Furthermore, in 2012, the validation process for our Votorantim Industrial (VID). For more details on the already-identified material issues and the possible VID’s material issues, see the Votorantim Industrial identification of new issues advanced to a higher Report - www.votorantim.com/relatorio. level with the adoption of stakeholder consultations, which we believe will contribute to the overall To achieve the objectives outlined in the key areas, improvement of the organization. we will have management practices that encourage With the support of a specialized consultancy on: achieving operational excellence throughout the (BSD Consulting) we defined the scope of our production chain; constituting a competitive setting first consultation with external stakeholders at for business, with a management system that can be the corporate level. This consultation, carried out replicated in the new units built or incorporated as part by means of interviews, took place at the end of of the expansion plan; and having a commitment 2011 and during the first half of 2012. The objective to environmental responsibility. our teams to act as owners of the business, focusing was to collect information and opinions that would help us to assess the challenges and commitments That is how we will achieve our goal of satisfying affecting existing priority issues as well as to identify our customers and growing responsibly. possible adjustments and new material issues. This first consultation involved representatives of several of Votorantim’s external stakeholder groups: institutional investors, experts, the financial sector, media, governments, public entities, NGOs and trade associations. In all, 28 stakeholder representatives were interviewed and internally, and 23 directors and general managers were interviewed or consulted. These consultations will now take place every two years, with the above-mentioned stakeholder groups, so as to obtain valid information and references to enable us to continually improve our operations and activities. VC’s Strategic Hexagon Business Overview Report for Votorantim Cimentos 33 Sobradinho (DF) Plant Ratings The ratings for the Votorantim Group are established at the corporate level, i.e. based on the level of financial and operational management of Votorantim Industrial (VID). VID has obtained an “investment grade” rating from three of the most important global rating agencies, as shown in the below. This enables it, for example, to have access to more attractive interest rates in long-term financing, such as those provided by the National Bank of Economic and Social Development (BNDES). VID is classified as “investment grade” by three of the most important global rating agencies, as follows: Rating Agency Rating Standard & Poor’s BBB Moody’s Baa3 Fitch Ratings BBB In the case of Votorantim Cimentos (VC), Fitch Ratings has attributed a rating of “BBB-” to a specific issue of US$ 500 million of bonds (a re-issue under an existing bond program), maturing on April 5, 2041. Votorantim Industrial has achieved an investment grade rating 34 Certifications We have obtained the following certifications: Certifications Standard Description No. of units Certified ISO 9001 Certification of Quality Management Systems. 23 ISO 14001 Environmental management. 10 ISO 50001 Attests to excellence in energy management. 1 SA 8000 Social responsibility. 1 OHSAS 18001 Certification in occupational health 6 and safety management. Certification of the fact that the product does not emit any toxic substances that could affect Greenguard indoor air quality or people’s health, according Votomassa product line. to guidelines set by the U.S. Federal Toxicology Program. ECO Energy Star Certification of eco-efficient concrete products by the ReadyMixed Concrete Association of Ontario, Canada. Certification of energy-efficient products by the Environmental Protection Agency of the United States. 25 1 Efficiency recognized The Votorantim Cimentos plant in Rio Branco do Sul (PR), in the metropolitan region of Curitiba (PR), was the first cement company in the Americas to achieve an Integrated Certification award, which included: ISO 9001 - Quality; OHSAS 18001 Occupational Health and Safety; ISO 14001 - Environment; and SA 8000 - Social Responsibility. In VC North America (VCNA), the Bowmanville plant in Canada was the first plant in North America to obtain the ISO 50001 certification, which attests to the efficiency of its energy management system. Business Overview Report for Votorantim Cimentos 35 GRI 4.12,4.13 Voluntary Commitments With respect to the period of CSI goals, beginning We adhere to the following voluntary commitments: be completed by 2020 which will be published at in 2013, we are designing a dashboard of goals to the end of 2013. Cement Sustainability Initiative (CSI) The initiative for sustainable cement is a program, Other Commitments coordinated by the World Business Council for Business Pact - “Na Mão Certa (In the Right Sustainable Development (WBCSD) and adopted Direction)” Program: VC Votorantim Cimentos by the largest producers of construction materials is a signatory to the above-mentioned “Business Pact”, in the world, which promotes the exchange which is a joint initiative of Childhood Brazil and the of experiences between its participants and the Ethos Institute of Business and Social Responsibility, dissemination of best practices. The participating with technical support from the International Labour organizations make voluntary commitments and Organization (ILO). The Business Pact aims to promote targets relating to social and environmental issues. the fight against the sexual exploitation of children More information at: http://www.wbcsdcement.org/ and adolescents on Brazilian highways by including this issue in the social responsibility strategies By participating in this initiative, VC seeks of the participating companies. More information to consolidate its position as the best cement at: http://www.namaocerta.org.br company in Brazil, which requires the adoption of best environmental and social practices. It is important to note that, since 2011, Votorantim The cement sector was the first to propose Industrial has been a signatory of the UN Global structured action in this direction, engaging Compact and this commitment extends to all of the global cement industry in a commitment its business divisions, including VC. The UN Global to sustainable development. Climate change Compact is an initiative of the United Nations (UN) has been a major focus of attention, since cement the aim of which is to mobilize the business production accounts for 5% of the global industrial community to adopt certain internationally accepted emissions of Greenhouse Gases (GHGs). fundamental values and practices in relation to human rights, labor relations, the environment Votorantim Cimentos formally joined the CSI and the fight against corruption.More information in 1999. As a result we undertook, among other at: http://www.unglobalcompact.org/ objectives, to implement the guidelines proposed by the CSI task forces and to adhere to the At an institutional level we are permanently in contact commitments established in the Agenda for Action with the governments of the municipalities in the (2002). We set goals, measured by the CSI Charter locations in which we operate, and participate in indicators, for the period 2005-2012, and with the discussions about public policy and support for the ending of this period we are now starting the second development of local communities. We also participate period of goals (2013-2020). in forums at various levels of government, including ministries and other public bodies, to discuss and For details of our progress in the implementation of our goals, see the table in the Highlights for 2012 section of this Report. 36 present our needs and / or proposals for regulations. GRI SO7 Itaú de Minas (MG) Plant Cement Cartel EIn November 2011, the Secretariat of Economic Law (SDE) of the Ministry of Justice issued its opinion on the investigation, which began in 2006, into an alleged cartel in the cement sector. This opinion was delivered to the Administrative Council for Economic Defense (CADE), which is conducting the investigation, for its appreciation. In its opinion the SDE accused certain companies and executives of having committed acts in violation of Brazil’s competition laws, as follows: Holcim do Brasil S.A., Votorantim Cimentos S.A., Camargo Corrêa Cimentos S.A., Cimpor Cimentos do Brasil Ltda., Itabira Agro Industrial S.A., Companhia de Cimento Itambé, Associação Brasileira das Empresas de Serviços de Concretagem (ABESC), Associação Brasileira de Cimento Portland (ABCP), Sindicato Nacional da Indústria do Cimento (SNIC), and six executives working in the sector. The Votorantim Group affirms that it has always acted in accordance with the law and does not endorse anti-competitive practices. During the administrative process, the company will present its defense, according to applicable procedures. For more information on the voluntary commitments assumed by Votorantim Industrial (VID), as a whole, please see the Votorantim Industrial Integrated Report at: www.votorantim.com/relatorio. Business Overview Report for Votorantim Cimentos 37 The recognition received shows we are on the right track GRI 2.10 Honors and Awards In 2012, we received the following honors and awards: • Pini Prize - 2012: Best supplier to the construction industry in the categories “Portland Cement” • “Top of Mind” ranking from the Correio de Sergipe newspaper - Most recalled brand (CimentoPoty). • “Top Brands” prize from Jornal Vanguarda of Caruaru - Most recalled brand (CimentoPoty). and “Concrete Batcher”. • Top Anamaco Award 2012: “Sales and Marketing” for • The U.S. Portland Cement Association and the the projects “VC em Campo” and “ Cartão VC Mais” magazine Americas Cement awards (St. Marys Cement Inc): the prize for Land Stewardship, which recognized its commitment to addressing • Anamaco Award 2012: First place in “Cement and Hydrated Lime” and 2nd place in “Adhesive Mortars”. environmental issues in the U.S. cement industry. • Survey on the Most Admired Companies in Brazil • “Concept and Imaging” ranking from Revenda magazine - First place in the Cement category. organized by Carta Capital magazine in the category: Manufacturer of Construction Materials. Commendations for: Adhesive Mortar, Hydrated Lime, Textured Coating and Grout. • 16th “Best Product of the Year” award by RevendaConstrução magazine: First place in the • “Top of Mind” ranking from Amanhã magazine - 38 “Cement” category. Second place in “Textured Most remembered brand in Rio Grande do Sul Coatings” and 3rd place in the categories “Mortar” and Paraná (Cement Votoran). and “Hydrated Lime”. • The Portland Cement Association presented the PCA • The Charlevoix plant (VCNA) in the U.S., received the award for environmental management from Large Terminal Safety Award to the St. Marys terminal the Portland Cement Association (PCA Land in the Port of Milwaukee and the PCA Medium Stewardship Award). Terminal Safety Award to the terminal in Cleveland. • VCNA’s aggregates operations received awards • VCNA’s aggregate plants, Brighton, Clarington, Cramahe, Fanshawe and Thamesford, received from the Indiana Mineral Aggregates Association the Ontario Sand, Stone & Gravel Association’s for Safety and Excellence in Mining. Progressive Rehabilitation Award. • The Ontario Concrete Awards were given, in three categories, to projects in Ontario, where CBM/VCNA • The Detroit plant received the PCA Chairman’s was the partner for concrete operations. Safety Award. For more information on the honors and awards received by Votorantim Industrial (VID) as a whole, please see the Votorantim Industrial Integrated Report at: www.votorantim.com/relatorio. • VCNA’s aggregate plants in Paxton, Pontiac, Marengo, Manteno, Ashkum, Dixon, Shelbyville and Bloomfield received the Rock Solid Safety Award which recognizes excellence in occupational health and safety in the aggregates business Business Overview Report for Votorantim Cimentos 39 Our Identity GRI 4.8 OUR FOUNDING PRINCIPLES GUIDE OUR BUSINESS ACTIONS AND RELATIONS WITH STAKEHOLDERS Rio Branco do Sul (PR) Plant • Ethics and values that guide responsible Votorantim Cimentos is a business division business conduct. of Votorantim Industrial (VID), one of the largest industrial conglomerates in Latin • Highly competitive business divisions. America. We in VC can count on the resources • The constant drive to incorporate creative and of the organization as a whole as a foundation for developing our business strategy, and innovative products and services into its portfolio. • People who are motivated to achieve supporting our goal of growth with sustainable high performance. results both in Brazil and overseas. In this way we can generate value for all of our stakeholders: customers, employees, partners, local communities and society in general. Values Our values are represented by the acronym SEREU: Our corporate identity is expressed by a set of founding principles and guidelines, as follows: • Vision • Solidity - To seek sustainable growth with • Values • Aspirations value creation. • Management Beliefs • Ethics - To act responsibly and transparently. • Sustainability Principles • Respect - To respect people and be willing These pillars are our essence and they guide our • Entrepreneurship - To have the courage to learn. position, our operations and business operation and our relationships with our stakeholders. to grow, innovate and invest. • Union - The whole is stronger than the sum of the parts.. Vision Aspirations To ensure the growth and sustainability of the organization as a large family-owned Our aspirations are summarized in group that is respected and admired by the two propositions: communities where it operates, and is focused on creating economic, environmental • To grow in the long term, and in a and social value, based on: sustainable manner. • To achieve world-class standards in our operations and management, comparable to those of the best global companies. Our Identity Report for Votorantim Cimentos 41 Management Beliefs Our management beliefs are: • Open Dialogue We believe that an atmosphere of trust will foster open dialogue and ensure that all have room to speak and to be heard, and also that a diversity of opinions leads to better solutions. • Partnerships We believe that our success is a result of collaborative efforts, strengthened by genuine relationships and • Talent development We invest time and effort in developing our talented employees because we believe in and trust them. • Meritocracy We believe that people are individuals and deserve to be treated fairly and in accordance with their personal performance. • Excellence We believe we can always do more and better to overcome challenges with discipline, humility and simplicity. • Pragmatism We believe it is essential to devote time and energy to what is most relevant, with objectivity and without losing sight of the big picture or future trends. partnership in which everyone wins. • Sense of ownership We believe in people who take on responsibility, work with passion and lead by example, celebrating their achievements and using mistakes as an opportunity for learning. Sustainability Principles We seek the long-term survival and continuous expansion of our business, based on appropriate and consistent results. We believe that sustainability is vital to ensure the permanent growth of the organization, as expressed through our corporate identity. Increasingly companies are scrutinized both by the market and by society in relation to sustainability. Our efforts and actions in sustainability are guided by our Sustainability Principles, which are in turn aligned with the principles of the UN Global Compact. Our Sustainability Principles 1, 2, 8 1. To be recognized by society as a socially and environmentally responsible organization. 2. To have sustainability as a strategy, guiding governance, management, education, decisions and investments, 1 up to 10 thereby creating value. 3. To consistently improve our economic, social and environmental performance, striving to achieve world-class 3 up to 9 standards of efficiency and operational reliability. 4. To be recognized as a company that attracts, develops and retains talent to create value and build a fair 3 up to 6 1 up to 6 1, 2, 4, 5, 8 3, 4, 5, 6,10 42 and inclusive society. 5. To be committed to the welfare, health and safety of our employees, customers and partners. 6. To contribute to the development of the local communities where we operate. 7. To encourage the cooperation and participation of all employees and stakeholders in building partnerships and working together in order to generate value for all. GRI 4.4,4.6, HR4,HR6, HR7,SO4 Corporate Ombudsman Code of Conduct Our Corporate Ombudsman is accessible to all our We have a Votorantim Code of Conduct, released stakeholders (both in Brazil and overseas), such as in 2005, which establishes the basic parameters employees, suppliers, customers, local communities, of our operations. In 2012, the code was updated 4,5,6 the media and others, on any issue, but especially to address even more clearly, the issues relating on those relating to our Code of Conduct, such as to the use of child labor and forced or compulsory harassment (moral, sexual) discrimination, suspicion labor, which we most explicitly repudiate. of fraud, abuse of power, embezzlement, unlawful acts and other forms of non-compliance. The Code now also includes more current issues, such as liability for information security and the All of the requests and complaints are treated use of electronic information systems. confidentially and impartially (identification of the complainant is optional). The Ombudsman The code is available (in several languages) can be accessed in the following ways: to all of our employees in Brazil and overseas, and also to contractors, partners, suppliers and other stakeholders, on our website at: http://www.votorantim.com/pt-br/ouvidoria/ codigoConduta/Paginas/codigoConduta.aspx • Phone: 0800-8911729 • Website: http://www.votorantim.com/pt-br/ouvidoria • Mail: Please send correspondence to PO Box 19134 São Paulo - SP Complaints are recorded in a specific stand-alone system. Investigations are carried out by Corporate Anti-corruption Standards: Audit. The results are sent to the Corporate Ombudsman who is responsible for responding With the objective of disseminating to the sender of the complaint. All incidents the best international practices internally, are discussed and handled in bimonthly meetings we have established a Corporate Global between representatives of the Corporate Conduct Anti-corruption Policy, which applies to all Committee and the Business Division Conduct our operations. The policy is aligned with Committees. A summary of the minutes of each the Foreign Corrupt Practices Act (FCPA-U.S.) meeting is sent to the VID Board and to the CEO. and the Bribery Act (UK). This policy addresses issues such as bribery and facilitation payments, accounting rules, internal controls and the management of relations with third parties. The policy is available on our website at: www.votorantim.com Our Identity Report for Votorantim Cimentos 43 The VID Corporate Conduct Committee is composed of representatives of the Business GRI HR4 Number of Discrimination Cases Identified Division Conduct Committees, Internal Audit, 104 the Legal and HOD Departments. It is responsible for handling special cases arising in the Business Division Conduct Committees, and for establishing criteria for: cases not provided for in the Code; 63 situations of conflict of interest; and uniformity in the application of the criteria used. It is also responsible for championing the good functioning of the Ombudsman function in the organization. In 2012, we implemented an Ombudsman Policy, Harassment and applicable to the whole organization, in order to abuse of power 2011 standardize guidelines and policy interpretations and to formalize the procedures and processes. Our approach to remediation, for recurrent GRI SO4 namely: guidance, warnings, transfers or 10 analyzed and classified as founded or unfounded. process, and then the appropriate actions are taken. The following table shows the actions taken re-allocations, dismissals and the termination in cases of corruption: of contracts. We closed the year 2012 with 104 complaints deemed valid for VID as a whole. The complaints received by the Ombudsman are From there they go through an internal audit infringements, is based on rules for consequence management, which are defined in the Code, 2012 GRI SO4 Results of Corporate Audit on Cases of Corruption For 2013, our goal is to enhance the training of 39 specialist Ombudsmen and specific training programs to create a stronger Ombudsmen culture in all the business divisions and functional areas. 19 In 2012 we instituted an Ombudsman Policy, valid for the whole organization. 11 6 2011 2012 Total number of employees punished or dismissed for corruption Number of cases of contracts not renewed with partners due to violations related to corruption 44 GRI 4.1,4.2, 4.3,4.4, 4.7,4.9 Corporate Governance and to facilitate the effective realization of new Our strategy for corporate governance is based being developed, including specific regulations for on the following factors: the new structure of Board advisory committees. growth opportunities. New by-laws for VID are Although Votorantim is a privately-held • Family-controlled organization organization, it follows the high standards and • Leadership team which is qualified to manage practices that are adopted by major publicly-owned corporations which give great emphasis to the business divisions • Integrated vision. transparency and equality in their relations with • Controlled environment managed under high their stakeholders. This includes the disclosure of quarterly financial results. standards of governance. • Long-term business sustainability. • Corporate policies and the guidelines of the Corporate Governance Structure Code of Conduct. At VC, we believe that good governance practices We are committed to continually improving our contribute to achieving our aspiration to grow with governance model. We have begun to implement sustainable results, and so we are continually evolving in a new corporate governance structure which aims this area. In 2012, we began to review the structure of to prepare the organization to be controlled, in the the internal committees linked to senior management, long-run, by the next generation of shareholders, defining competencies and responsibilities. COMMITTEE RESPONSIBILITY Conduct Committee Management of Ombudsman issues and cases of misconduct. Fixed Remuneration Committee Definition of promotions and merit. Variable Remuneration Committee Management of Results Participation Program Votorantim Development System (SDV) Committee Management of Employee Performance Evaluation System. HR Committee Evaluation of the strategy for managing people and definition of the succession pool. Risk Committee Procedures for identifying, assessing and monitoring risks IT Committee Prioritization of investments and monitoring of projects. Safety Committee Management of occupational safety indicators and actions. Environment Committee Assessment and monitoring of environmental risks and opportunities. Mining Development Committee Management of the strategy for and capacity of mining activities. Capital Investment (CAPEX) Investment Committee Decision-making on and prioritization of investments. Executive Committee for Sustainability Management of sustainability initiatives and projects. Our Identity Report for Votorantim Cimentos 45 Itaú de Minas (MG) Plant Internal Policies • Executive Committee for Sustainability, composed of members of the senior leadership Governance in VC is reinforced by internal policies team - presidents and directors. This committee that guide the attitude of the employees day-to-day: meets to discuss and monitor priority sustainability issues, with activities carried out by the respective • Excellence Policy: Sets the model of excellence in the management of issues such as health and work-groups. • Sustainability Committee, composed of the safety, people, environment, customer satisfaction, coordinators of the work-groups (listed below) process improvement, performance optimization and VC’s technical director. The committee and cost control. meets every three months to discuss the progress • Environmental Policy and Green Rules: Set of the work-groups and exchange information standards that describe the behaviors expected and experiences, thereby promoting the integrated of employees in relation to environmental issues management of the various themes. that we select. • Rules for Life: Guidelines for the prevention of accidents. • Technical Director/General Manager for Sustainability – this area has the role of facilitating the work of committees, coordinating the workgroups, managing the voluntary external commitments GRI 4.10 Sustainability Governance Sustainability is a cross-cutting theme for all of our business divisions. Senior managers have specific goals relating to sustainability issues in their annual individual assessments. In 2012, we made progress in our model of sustainability governance, and defined the management structure of this theme with in VC as follows: 46 and communicating on sustainability. It also supports the organization’s divisional and corporate center areas in the development of the themes. • Work-groups – Each group is led by a senior professional and comprises people from the different technical and management areas of the various business divisions. The proposed sustainability governance structure involves many different areas of the organization Positioning, Priorities, Guidelines and Targets OPERATING GROUPS SUSTAINABILITY EXECUTIVE COMMITTEE SUSTAINABILITY COMMITTEE Sustainability Management and Communication Functional Area Managers Functional Areas Technical Directory Work Groups Supports Reports Facilitates 1. Responsible use of fuel and energy 2. Responsible use of raw materials 3. Water resource management Coordinates SUSTAINABILITY GENERAL MANAGEMENT 4. Solid waste 5. Emissions of CO2 and other pollutants 6. Health and safety Aligns Manages 7. Local developoment 8. Biodiversity 9. Sustainable and inclusive • Preparation of Annual reports Group and Group Companies • Consolidation of information on sustainability projects • Adherence to voluntary commitmentss • Management of institutional partnerships construction 10. Supplier management 11. Sustainability in Human and Organizational Development (HOD) 12. Green Rules priorities We also have a specific governance process for the environment. Given the strategic importance of the topic for us there is a specific environmental work-group, formed by the VC leadership team. The group meets to discuss the evolution of indicators by business division and region. By strengthening the governance process, we have accelerated the implementation of the proposed initiatives with good results. There is more information in the Business Model and Performance section of this report. Our Identity Report for Votorantim Cimentos 47 Business Model and Performance WE ACHIEVED SOLID RESULTS IN 2012: INCREASED PRODUCTION, EXPANSION OF THE INTERNATIONAL NETWORK AND IMPROVED CUSTOMER SERVICE Itaú de Minas (MG) Plant Strategic Planning Votorantim Management System (SGV) Our long-term strategic plan (the Five-year Plan) is updated The SGV was developed to facilitate the management annually and involves discussions between the corporate center and implementation of the strategic plan. The system assists and the business divisions. The strategic plan and projected us to continually improve our procedures and practices, results are based on assumptions developed from research on by capturing synergies, by transferring skills between macroeconomic trends, market and industry sector scenarios the business divisions and by implementing best market and competitive analysis. Our business division plans practices. The SGV system is administered by the Corporate incorporate the impacts of expansion projects and investments, Management Committees (coordinated by senior the performance management of the plants, risk analysis and management) with the support of specialist Thematic the material issues linked to sustainability. Teams (which are made up of experts from the business divisions and coordinated on a rotational basis). The validation of the strategic plan is formalized after discussions with VID’s Board. In this process, the focus and performance of each business division are defined, and resources are allocated to investments GRI 2.8,EC1 Despite the economic conditions faced on the basis of their economic return and impact on our over the last few years, VC has achieved competitive position. The evaluation of projects and the solid results, confirming the resilience prioritization of strategies are based on criteria which consider of our business model. The actions the efficient use of resources, the adequacy of the undertaken over that time period were organizational structure, the material issues of sustainability directed at meeting the demand generated and the technological developments expected. by both the opportunities created by the government and the higher average income For more information on VID’s governance structure and of the Brazilian consumer. strategic planning process, please see the Votorantim Industrial Integrated Report at: www.votorantim.com/relatorio Responsible Growth Total Income * Sales of products and services Other operation income (expenses) Provision for credits of doubtful settlement Total revenues 2011 2012 11,205,555 12,070,735 65,467 551,553 (1,922) 11,269,100 (11,077) 12,611,211 * Breakdown of Value-added (DVA) Business Model and Performance Report for Votorantim Cimentos 49 In 2012 VC’s income was distributed as follows: In addition, 2012 saw the expansion of the Rio Branco do Sul (PR) and Laranjeiras (SE) Statement of value added / sva 2012 units, and the inauguration of the Cuiabá (MT) unit, which occurred in November. 12% • Sales Our product sales volumes in Brazil were: 24.3 million tons of cement, 15.0 million tons of aggregates, 4.8 million cubic meters of concrete 21% and 1.7 million tons of mortar. In the U.S. market, we sold 4.0 million tons of cement, 11.3 million 42% tons of aggregates and 4.0 million cubic meters of concrete. Consolidated net income for cement, concrete and mortar increased by 4.3%, 2.2% 25% and 7.1%, respectively, compared to the year 2011. This result was due mainly to increased demand in the heavy construction sector and the start-up Salaries and Employee Benefits of new operational units. Remuneration of Third-party Capital Remuneration of Own Capital Payments to Government Sales Volume - Cement (‘000 tons) 26,369 We would like to highlight the following 3.581 27,303 3.621 28,309 4.009 achievements in 2012: • Increased production We ended 2012 with a production capacity of 30.1 million tons of cement per year in Brazil and 52.2 million tons of cement per year worldwide, 80% more than in December 2010. This increase was due mainly to the entry of new units into operation and improvements in our operational efficiency. The asset swap with Cimpor also added a significant volume to our annual production. 50 2010 2011 2012 VC Brazil and VC North America • Net Income • Costs / expenses Our global net income totaled R$ 9.5 billion, Cement production is a highly capital-intensive 9% more than in the prior year. In Brazil, our net activity and it is based on the extraction and income totaled R$ 7.7 billion, 6% higher than the processing of natural resources. Thus, our cost previous year’s figure. This result was due mainly structure comprises mainly processing (energy) to the start-up of new plants and mills, which and the maintenance and operation of plants. increased our sales volume of cement, concrete and mortar by 3.3%, 5.4% and 7%, respectively, The cost of products sold was 9% higher than and also by the increase in the average prices for the amount recorded in 2011. cement and mortar of 4.1% and 2.8% respectively. Consolidated expenses increased by 14% Our North American operations increased compared to 2011. their net income to R$ 1.8 billion, up 23% compared to 2011. This result was mainly due to the appreciation of the dollar against the real by 17%. Excluding currency effects, VCNA’s net income increased by 3.5% compared to 2011. The sales volumes of cement and aggregates recorded increases of 11% and 9% respectively, compared to 2011. This was offset by the lower average prices of these products, down 3% and 1%respectively, and a lower concrete volume, down 2%. The consolidated net income was 9% higher than the previous year Consolidated Net Income (R$ Million) 8,698 8,047 1.448 9,482 1.777 1.509 2010 2011 2012 VC Brazil and VC North America Business Model and Performance Report for Votorantim Cimentos 51 • Earnings before Interest, Taxes, Depreciation In other transactions we raised our shareholdings in and Amortization (EBITDA) Cementos Avellaneda S.A. (Argentina) and Cementos VC’s adjusted and consolidated EBITDA was Artigas S.A. (Uruguay) to 49% and 51%, respectively. R$ 3.1 billion, 11% higher than in the previous year. These transactions reinforced our strategy of continually investing in the growth of our business in the Americas. Consolidated EBITDA (R$ MM) 2,805 2,777 3,071 296 VC’s capital expenditures totaled R$ 1.5 billion in 2012. Of this amount, R$ 1.2 billion, or 78%, related to our expansion projects, which included plants in: Edealina 263 (GO) - which began construction in December 2012; Cuiabá (MT) - which went into operation in November 2012; Rio Branco do Sul (PR); Primavera (PA); Santa Helena (SP); and Cimesa, emLaranjeiras (SE) All of these actions are part of an expansion plan that envisages making investments in the period from 2007 to 2014, involving the construction and expansion of VC 2010 2011 2012 VC Brazil and VC North America manufacturing units throughout the country Consolidated Investments (R$ MM) • Net profit 1,723 Net profit in 2012 was R$ 1.6 billion, 92% higher 1,578 than in 2011. This was due mainly to the increase in sales during the year (9%) and the extraordinary gains of R$ 267 million from the sale of our stake 964 of 21.21% in Cimpor and of R$ 390 million from the elimination of deferred income tax generated by the asset swap with Cimpor. • Investments With the expansion of our international operations in Europe, Asia and Africa, due to the exchange 2010 2011 2012 of assets with Cimpor, we now have a presence in Spain, India, China, Turkey, Morocco and Tunisia, as well as a limestone mine in Peru. As a result we added 16.3 million tons to our worldwide production capacity and incorporated 13 cement plants, one clinker plant, eight grinding mills, 78 concrete units, 22 aggregate plants, five mortar plants and one hydrated lime plant. 52 VC Brazil and VC North America Debt Profile - 2012 • Liquidity and debt Debt management and the optimization of our capital 2% structure are priorities for VC. In 2012, our gross debt totaled R$ 12.8 billion, composed of 5% in short-term 17% debt and 95% in long-term debt. In 2012, our total consolidated indebtedness was R$ 1.5 billion, of which 5% was in short-term debt 32% and 95% in long-term debt. Our debt denominated in reais and in foreign currency amounted to 11.5% and 51% of our total debt, respectively. In terms of 49% foreign currency, the equivalent of R$ 4.1 billion was denominated in U.S. dollars and R$ 2.1 billion was denominated in euros. In the first and second semesters of 2012 we EUR USD BRL Other Currencies issued debentures in the amounts of R$ 1 billion and R$ 1.2 billion respectively. We also raised 12% US$ 500 million from a re-issue under our 30-year 38% bond facility. These were the main reasons for the increase in our debt. We used the proceeds from 13% this issue to extend the average maturity of our debt profile and strengthen our working capital position. In December 2012, due to the completion of the swap of our stake in Cimpor, we took control of 100% of VCEAA, the subsidiary which 37% consolidates our assets in Spain, India, Turkey, Morocco, Tunisia and China. As a result we added 16.3 million tons to our production capacity, and began to fully consolidate these assets and liabilities on our balance sheet. Debentures Bonds BNDES, Export Credit Agency Commercial Bank Debt Our cash balance at the end of 2012 rose to R$ 3.0 billion, R$ 1.3 billion higher than in 2011, primarily due to the amount of funds raised during the year. These more than offset the payment of dividends to our parent company, VID, in the amount of R$ 2.4 billion. At year end our net debt totaled R$ 9.8 billion, an increase of R$ 3.4 billion, and our leverage, as measured by the ratio of net debt to EBITDA, reached 3.2x. Business Model and Performance Report for Votorantim Cimentos 53 Customer Service Ongoing Program of Improvements Our strategy of making VC a provider of basic construction Relationships with Customers Quality customer service is a top priority for us. We have a portfolio of 30,000 retail customers, spread out over all the regions of Brazil. Our clients range from large construction companies to small entrepreneurs and owners of building material shops. Our business proposal is to give each of them a customized level of service. We take specific actions to maintain close relationships with our customers, and to understand their expectations and needs. Examples of these actions are as follows: • “VC in the Field” We want to ensure that all VC employees are focused on serving the customer and not just those who work in sales and marketing. One of our actions to support this idea is the VC in the Field program, which organizes visits by employees of VC’s various units and functional areas to customers, together with the sales team. The program is held every semester, and in three editions to date (one in 2011 and two in 2012), over 1,200 employees drawn from all of our business segments (Cement, Complementary Products, Concrete and Aggregates), made visits to over 1,500 clients. • “Open Doors” program This program, initially designed in 2011 to receive visits by members of the local community, now has a version aimed at our customers. Customers are invited to visit our factories in order to understand how we operate and see how cement is produced. In 2012, we organized 82 visits, involving approximately 2,500 customers. materials and services requires that we pay special attention to all processes involving customer service. In 2012, we initiated a review of these processes, in search of improvements. The new project, still in the pilot phase, aims at upgrading the following points: • The registration of orders and payments in order to authorize delivery. • The operation of a Customer Service Center accessed by phone and other communication channels. • The provision of services to truck drivers in order to speed up loading and unloading, and avoid trucks being parked for a long time in our plants and distribution centers. We give guidance to truck drivers about safety and customer service, and have a loyalty program, with a score based on the number of times they work with us in a given period. In late 2012, the loyalty program for truck drivers was implemented in 28 units, involving a total of 1,200 drivers. In 2013, these services will be extended to other plants and distribution centers. • Delivery of the right order at the right time: we have noted an improvement in our OTIF (short for “On time in full”), an indicator used to measure our customer service related to distribution. • Quality of products. One of the highlights for improving customer service was the implementation of the software Distribution Network Optimizer, which aims to achieve the optimal flow of products and materials in order to reduce distribution costs and to ensure a better service for the market. The Distribution Network Optimizer System centralizes data on production, inventory, transportation and tax issues. It allows us, within minutes, to simulate scenarios and identify the best routes for deliveries, an analysis that previously took days. Deliveries can be scheduled between a week and 15 months from the order date. 54 GRI PR5 Customer Satisfaction Survey Periodically we evaluate customer satisfaction. We conducted two customer satisfaction surveys A satisfactory level of customer service is one of our priorities in 2011 and one in 2012, between June and November. In the latter survey, 2,330 customers, distributed throughout the country, were interviewed by telephone. The level of overall customer satisfaction with VC shows a positive trend: Research conducted in: 2011: 03/22 to 04/13 2011: 10/10 to 11/24 2012: 06/01 to 11/30 Number of customers interviewed: Overall satisfaction rate: 1,701 77% 1,510 84% 2,330 87% Satisfaction with the delivery of products: Research conducted in: 2011: 03/22 to 13/04 2011: 10/10 to 11/24 2012: 06/01 to 11/30 Timeliness of delivery in respect of the date specified at the time of the order GRI EN30,EN26 Delivery date specified at the time of the order 82% 78% 86% 83% 89% 88% Environmental Activities and Investments We have outstanding environmental performance among the companies participating in the Cement Sustainability Initiative (CSI), with one of the lowest CO2 emission rates of this group of companies. The actions relating to the environment follow the guidelines of our Environmental Policy The OTIF, an indicator that measures the performance and include the use of cleaner technologies of customer service related to distribution, i.e. the and low carbon fuels, emission reduction, and delivery of the right order at the right time, and in environmental conservation, all coordinated in the right quantity, also improved from 84.9% in 2011 a process of integrated management, which drives to 91.7% in 2012. their development. Recognizing the essential role of each employee in this process, we have We also monitor the quality of the services of reinforced the communication on the Green Rules, our Customer Service Center: in 2012, about 80% which serve as a guide for people’s behavior of calls were answered. The abandonment rate in day-to-day activities. of calls in 2012 was 16%, 22% less than in 2011. Business Model and Performance Report for Votorantim Cimentos 55 In 2012, we spent R$ 31.6 million on CAPEX projects and R $ 27.7 million on operational expenses (OPEX). The distribution of the capital investments is detailed in the following chart: GRI EN30 capex 6,682.035 123,908 1,464,911 4,287,468 Environmental management Waste treatment Conservation, Reforestation Waste-water treatment and Biodiversity 230,896 Environmental Prevention Treatment of air emissions 18,036,477 GRI EN30 Decommissioning/ Remediation of contaminated areas 864,373 0pex 524,545 2,770,920 5,502,292 Environmental education HOD - Environmental Area Environmental management Decommissioning/ 1,262,195 805,861 Environmental Preventio contaminated areas Conservation, Reforestation 5,026,257 Remediation of (soil and water) and Biodiversity 1,187,583 1,475,410 Other environmental Treatment of air emissions expenses Waste treatment 5,939,534 3,292,975 Waste-water treatment The Votorantim Management System includes the CAPEX Management System which addresses capital investment guidelines. Eco-efficiency and the Responsible Use of Resources GRI EN3,EN4 EN5 Responsible Use of Fuels and Electric Power Energy consumption is an important source of CO2 emissions. At VC, we operate in an organized manner to increase our energy consumption efficiency and to invest in the diversification of our energy matrix. 56 Votorantim Energia (VE) manages our contracts and operates/manages our company-owned plants and/or holdings in plants to generate electric power (except for two small hydroelectric plants we own in Itaú de Minas and Rio Branco). The management of thermal energy (fuel) is our responsibility, including the corporate purchasing of low carbon fuels, the corporate management of co-processing services and the corporate management of coke purchasing. Specific Eletric Energy Consumption per tonnes of Cement In Brazil, we have a network of industrial plants which operate with up-to-date technology 0% 0% and our projects for expanding capacity employ the most advanced 124 124 117 112 technology available globally, 106 99 which has enabled a significant 115 107 106 103 116 120 118 2,2% 3,4% reduction in energy consumption. 5,0% 6,7% In 2012, we saved 4,121,631 GJ 9,6% 5,5% of total energy. 7,3% 14,6% 14,7% 13,6%17,2% 20,2% 1990 1990 2010 2011 Specific Consumption 7,8 2012 Reduction Preserve vegetation. Green Rules Preserve waterways. Dispose of waste properly. Report any problems in the operation of pollution control systems. We have strengthened the governance of environmental Do not mistreat or capture wild animals. issues: we have established regular meeting on this theme, which brings together the directors of the business segments (Cement, Concrete, Aggregates and Complementary Products), as well as the Technical Director, the environmental area and our regional managers. Do not carry out activities in protected areas. Preserve caves and archaeological sites. Do not set fire to vegetation. Do not work the land or store supplies in unauthorized areas. Make conscious use of natural resources. Business Model and Performance 121 Report for Votorantim Cimentos 57 1 We hold an annual meeting for the staff of the environmental functional areas of VC’s plants in Brazil. The meetings include presentations by outside experts on current environmental issues with the aim of providing training and discussion on achieving continuing improvements in the environmental performance of our plants. GRI EN5 Energy saved due to improvements in conservation and efficiency (GJ) 4,121,613 The initiatives with the greatest impact on reducing energy consumption were as follows: • IInstallation of a roller-type grinding mill at the new plant in Vidal Ramos (SC). As a result the plant reduced its total consumption of electricity by 2,014,086 about 23% compared to the plants with ball-type grinding mills. Roller-type grinding mills have been purchased for our plants in Rio Branco do Sul (PR), Cuiabá (MT), Xambioá (TO), Edealina (GO) and Primavera (PA). • Installation of vertical mills for grinding cement 2011 2012 and slag in our plants in São Luís (MA) and Santa Cruz (RJ). This technology has reduced energy Total energy saved due to improvements in conservation and efficiency consumption by 30% compared to other plants, for the same type of cement. • Adjustments to the operation of new furnaces in Salto de Pirapora (SP) and Vidal Ramos (SC). These reduced thermal energy consumption by 6% compared to the average for all VC plants. 58 Another action that contributes to greater efficiency In 2012 we faced shortages in the availability of biomass and a reduction of CO2 emissions is the replacement on the market. Furthermore, cement consumption grew and, of fossil fuel energy with that produced from as co-processing reduces productivity, our preference was biomass, waste and other materials. We have four for maintaining customer service, and we decreased the pace co-processing projects that use low carbon fuels, of our thermal energy substitution strategy. Today we have planned for our plants in: Vidal Ramos (SC), Rio reached a rate of 10.2% of thermal energy substitution and Branco do Sul (PR), Cimesa (SE) and Cuiabá (MT). are working with a goal of doubling this level over the next five years in Brazil and North America. These projects are expected to come into operation in mid-2013, except for the Cuiabá project, which is planned for the last quarter. Besides this, we have five other projects under technical and economic analysis for deployment in 2014. Specific Thermal Consuption in Clinker Production Thermal Substitution Rate 0% 13.2% 4,625 12.8% 10.2% 3,490 3,496 9.0% 8.8% 3,381 5.5% 4.1% 4.0% 2010 2011 4.7% 24.5% 24.4% 26.9% 1.4% 1.4% 0.0% 1990 2010 2011 2012 1990 Specific Consumption Biomass Reduction Low carbon fossil fuels 2012 Total Business Model and Performance Report for Votorantim Cimentos 59 GRI EN1,EN2 EN26 Responsible Use of Raw Materials We strive to use raw materials in a responsible manner in all of our production processes. Raw materials are managed by each business segment according to its operational characteristics and needs. We are working to reduce the consumption 8,9 of clinker, the principal component of the manufacture of cement. As a result we expect to reduce our dependence on non-renewable fuels, reduce emissions of CO2 and maximize the use of In the Concrete and Aggregates segments, we are expanding the use of re-cycled materials, similarly to the Zero Loss program, also known as the Sustainable Engemix program. EN2 - Percentage of recycled materials used Recycled materials used (tons) Total raw materials used (EN1) Total recycled materials used as inputs 2012 71,941,244.11 5,545,024.63 Percentage of recycled materials used as inputs 8% non-cementitious materials. The main substitutes for clinker are pozzolan (a calcinated clay, a type of ash derived from industrial burning processes), slag and other materials. GRI EN1 As listed in the chart below, the substitute GRI EN2 materials in cement powder included contaminated soil materials, iron mill scale and gravel. The substitute Use of Materials (million tons) raw materials in the cement grinding mill included artificial gypsum, slag and ash. Recycled materials used (tons) 41.42 30.53 1.31% 0.0048% 0.12% 25.81% 0.46% 72.30% Cement 60 Cement: ground limestone, ground gypsum, clay, artificial plaster, limestone additive, slag, ash, pozzolan, contaminated soil, gravel, iron mill scale, and others. Another VC business Other VC business: Concrete- sand, gravel, cement and rice husk; Aggregates - ground limestone, ground gypsum and clay; Complementary Products - ground limestone, ground gypsum, clay, sand, chemical additives and cements. Recycled materials used (Cement) Substitutes of raw materials in cement powder (Cement) Substitutes for raw materials in cement grinding mill Additives (Cement) Returned concrete reused Aggregates The problem that became a solution GRI EN8 In the past about 2% of the concrete produced by Engemix was disposed of as rubble - around 100,000 cubic meters per year, equivalent to the volume of concrete used to build 40 medium-sized buildings. Management of Water Resources Our Environmental Policy and Green Rules, implemented in 2011, set guidelines related to the pursuit of efficiency in the use and conservation of water resources, and the collection and disposal of effluents. To strengthen the governance one this question, we created a work-group dedicated to water Besides the loss of material, there were a number of other problems such as: resources and in 2013 we will work on new procedures to further improve the management of water resources in all VC units. • The cost of removing and disposing of the waste in landfills. • The high cost of water for cleaning the inside of concrete mixers (850 gallons of water on average per mixer). • Increased emissions of CO2 caused by the cleaning process, since the mixer continued rotating throughout the whole process. Last year we undertook a study to evaluate the operations that are at risk of water shortages using the methodology of the Global Water Tool (GWT). The goal is to develop action plans and targets to be achieved by each of the areas and units. An important step will be the sharing of successful The solution came through the Zero Loss Program. Our team developed a special additive to retard the chemical reactions in the setting of cement, thereby extending the useful life of concrete from two to 48 hours, without any loss of product quality. initiatives, for example, our experience at Capivari de Baixo (SC). This unit collects rainwater that is then used to water access roads, to clean the storage area of the ash drier, and to feed into the system of microsprinklers in the conveyors that feed the ash into storage silos. This practice avoids consumption of other In 2012, the use of this additive reduced the amount of waste rubble by 35%, generating annual savings of R$ 3 million. A new initiative has reinforced the benefits of this program. We have developed a crusher that turns the hardened concrete in the mixers into aggregates which are then converted into raw material for cement production. water sources and reduces the amount of ash blown away by wind. We have specific operational procedures for managing the disposal of waste generated in the production process and other activities, with guidelines to identify, treat, dispose of and monitor effluents. For example, we have developed The Zero Loss Program has received several awards, including the Top Anamaco Award (National Association of Construction Material Dealers) and the Argos Menna Barreto Award (Brazilian Institute of Concrete - Ibracon). a worksheet (the Environmental Operational Performance Indicator) that registers the historic data for the monitoring of effluents in each unit. In the Engemix operations the effluents are captured by a system of channels and flow to decanting tanks for treatment. These tanks are composed of a system of cells that retain the solid material before the liquid effluent is pumped into water tanks. This water is then reused in the production process and also in other applications, such as watering the parking area. Business Model and Performance Report for Votorantim Cimentos 61 GRI EN22 Solid Waste GRI EN18,EN26 Emissões de CO2 e outros poluentes 8,9 With regard to our management of emissions, One prominent initiative is the Zero Loss Program, which has enabled Engemix to recycle 80% of the waste generated in the concrete manufacturing process back into the production process. This it is worth noting that in 2012 we had a reduction efficient solution was made possible due to the of net emissions of CO2 (Kg CO2/ton of cementitious development of the concrete additive described product) of 23.9% over the 1990 base year. above, thus reducing losses. With this result, we exceeded the target that we committed to with the CSI, which was to reduce Most of our products are sold in bags and so our emissions by 10% for this indicator. the solid waste work-group is discussing economically and environmentally viable solutions for the reverse logistics of the packaging of our products. Several factors contributed to us achieving this reduction of CO2 in 2012, such as the reduced proportion of clinker in cement manufacture, Another area on which we are working is higher efficiency in thermal energy consumption, elimination of the presence of Polychlorinated the reduction in electricity consumption (see Biphenyls (PCBs - Askarel) in our inventory. In 2009, “Responsible Use of Energy and Fuel” in this Report) we initiated specific projects for this purpose. and the use of biomass and low carbon fuels. It is worth mentioning that we have been preparing an annual emissions inventory for GHGs produced in cement manufacture since 2005. In 2012, we began to study the processes used in our Concrete, Aggregates and Complementary Products units, in order to broaden the scope of the inventory. Specific CO2 Emission 794 794 Clinker/Cement Factor 0% 656 647 638 630 613 604 81.2% 75.6% 73.3% 72% 18.5% 20.7% 23.9% 1990 Gross 62 2010 Net 2011 2012 Net Reduction 1990 2010 2011 2012 Unidade de Paulista (PE) Business Model and Performance Report for Votorantim Cimentos 63 Santa Helena (SP) Plant We have taken measures to reduce emissions of particulate matter, including investments in the: • adoption of the “Dust Control” technology to control particulate emissions in the clinker conveyor belts in Esteio (RS). • retrofitting of bag filters in the clinker kiln chimneys in the plants in Pinheiro Machado (RS), Itaú de Minas (MG) and Rio Branco do Sul (PR). • Through the implementation of these measures we have significantly reduced the specific particulate emissions by 30.8% relative to 2011. In 2013, we will • new micro-sprinkler systems in the conveyors that feed ash into storage silos at Capivari de Baixo (SC). continue with these efforts and have already decided to focus on the management of particulate emissions at our plants in Salto de Pirapora (SP), Santa Helena (SP), Laranjeiras (SE) and Sobradinho (DF). 64 SPECIFIC DUST EMISSIONS Cimesa (SE) Plant 0.20 0.19 0% 8.4% 0.15 0.14 24.7% 30.8% 2000 2010 2011 Specific Emission 2012 Reduction Although we were in compliance with the local legislation where we operate, we recorded increases of 3,6% and 11,3% in the emissions of NOx and SOx respectively, compared to 2000. As such we did not achieve our target for 2012 of a 5% reduction in these pollutants. We have already planned investments in this area for the next few years. We also have a program to improve the monitoring and reporting of these emissions. SPECIFIC NOX EMISSIONS 1.66 1.60 -3.6% 0% 1.50 1.36 6.1% 15.1% 2000 2010 2011 Specific Emission 2012 Reduction Business Model and Performance Report for Votorantim Cimentos 65 Specific SO2 Emissions 1.09 0.98 -11.3% 0.97 0% 1.1% 0.81 17.3% 2000 2010 Specific Emission Rio Branco do Sul (PR) Plant 66 2011 2012 Reduction CO2 transformed into food for algae and biofuels Our Canadian subsidiary, St. Marys Cement / VCNA, is developing an innovative technology using algae to mitigate its emissions of CO2. This research project, still in its initial phase, started in 2009 in partnership with Pond Biofuels, a biofuels company, and it consists of cultivating algae in bio-reactors that receive the gases generated in the cementmanufacturing process. The presence of CO2 accelerates the process of photosynthesis in the algae, which absorb CO2 and release oxygen. Besides the immediate environmental benefit from the absorption of CO2, the algae can then be used in the manufacture of biofuels and other high value products, like nutraceutical and pharmaceutical feed stocks. Business Model and Performance Report for Votorantim Cimentos 67 . GRI EN11,EN12 EN13,EN14 MM2 Biodiversity restoration plans. Brazil is a country rich in biodiversity and there are important conservation areas close to some of our plants. Since 2011 we have been mapping the biodiversity near our plants in order to more fully understand the related issues and to manage our business appropriately. In 2012, we conducted a survey of the overlaps between our plants and areas of high biodiversity, using IBAT software. We identified the positioning of all of our units in relation to the various biomes and those units which were in or near areas of high biodiversity value. We mapped 48 units in Brazil and 34 in North America (VCNA), of which 57.32% had overlaps with areas of high biodiversity value. Of this By 2020, we intend to have developed plans for the closure and the restoration of degraded areas for all of our plants and mines. These plans will follow accepted international methodologies and the management of each plan will be the responsibility of the respective unit with the support and monitoring of the corporate center. As part of this strategy, we have entered into an innovative partnership (see box below) with two respected organizations working in environmental conservation, namely, the SBE and the Biosphere Reserve of the Atlantic. We will work together on biodiversity projects at all of VC’s properties throughout the Brazilian territory. total number of units, 48.78% have developed Among the biodiversity monitoring conducted, in the areas of the Vidal Ramos and Ribeirão Grande units some species of high biodiversity value were found, such as Puma, Tapir, Hawk and Hedgehog. Tapirus terrestris Puma concolor 68 Spizaetus tyrannus Erinaceus europaeus Working together to protect biodiversity We have signed a cooperation agreement for two years with the SBE, which focuses on actions to conserve caves, and the Biosphere Reserve of the Atlantic, which supports the conservation of remaining areas of the Atlantic Rainforest. The agreement aims to develop, initially, the following projects: the creation of a “Guide to Good Environmental Practices in Mining”, with rules for mineral exploration; research on the national speleological patrimony; education in speleology; and the conservation and management of caves, karst areas, and areas of the Atlantic Rainforest. Among the projects undertaken in 2012 was the photo contest “Caves of Brazil”. A book was also published on “The Human Being and the Karst Landscape”. This event occurred during the Rio + 20 Conference, with the participation of representatives of the caving community. We also began pilot programs to identify environmental assets at our plants in Ribeirao Grande (SP), in 2012, and at CIMESA, in Laranjeiras (SE), beginning in 2013, in order to develop a Sustainable Land Management Plan. This will enable us to incorporate the conservation of biodiversity and ecosystem services into our strategic planning process. Another project initiated in 2012 and still ongoing is the Cave School at our plant in Xambioá (TO) which provides training for local speleology groups. Babaçu (Orbignya sp) Business Model and Performance Report for Votorantim Cimentos 69 GRI LA7 Health and Safety Safety Votorantim Cimentos ranks among those firms that have a better record for safety in the cement sector. The CSI has developed specific guidelines for driving safety with the aim of reducing the rate of traffic accidents, which is the leading cause of fatalities among the companies involved in the initiative. As a member of CSI, VC has undertaken to apply the best practice guide, which can be read in detail at: http://www.wbcsdcement.org/index.php/ key-issues/health-and-safety/driver--contractor-safety) The current market conditions in Brazil, characterized by a lack of manpower and high turnover, bring additional challenges to this issue. In addition, there is the challenge represented by the fast pace Cards available to VC employees with Health and Safety Norms 70 of expansion of the company, driven by the construction of new plants in 2012. In each of these construction sites, up to 1,500 people are involved, including both employees and outsourced staff, which demands a concerted effort to divulge and monitor the application of safety rules. The main instruments for achieving this are (i) the “Rules for Life” program which is a set of processes, methods and equipment designed to prevent accidents and to create an increasingly safe working environment, (ii) the Management Walking in the Area (GANA) program which ensures that management is constantly monitoring safety and (iii) the Right of Refusal. These programs stipulate mandatory safety standards that must be adopted at all times and by all involved. Good Practice Example at the Vidal Ramos plant “In our unit we noticed that truck drivers were behaving inadequately in order to be first in line for loading. So we implemented a loading schedule with a fixed appointment time, and we used pagers to remind drivers of their appointment times. The goal was to improve the quality of their lives, by allowing them more time to rest and to be with their families. One of the factors that helped us in this work was the cooperation from the local population and government agencies, which helped us to monitor the conduct of these professionals, ”said Ivan Sotoprieta, Head of Distribution at Votorantim Cimentos’s plant in Vidal Ramos (SC). Business Model and Performance Report for Votorantim Cimentos 71 We ended 2012 with a frequency rate of accidents lower than the previous previous GRI LA7 Total Fatalities 8 year’s. Still, we had fatalities in the year, two direct and two indirect involving on-site employees, six indirect involving off-site and five involving On-site third parties*, for we are deeply sorry. In such 5 cases, we investigate the responsibilities and the Off-site risk situations and use the results to develop new measures, to both avoid them happening again and to strengthen our actions to increase 2 awareness, in a continuous process of learning. LTI Frequency Rate- Direct employees 0 2 0 Direct employees 1.27 1.06 2 0 2010 1.65 2 2011 2012 Indirect employees *Third Party *Third-party: This classification includes any person who is not categorized as a direct or indirect employee of Votorantim Cimentos. Third parties usually include customers and visitors to the company’s units (whether specifically invited or not). They also include drivers and passengers, involved in off-site accidents with company vehicles, but only in the case of negligence by the company.The number of fatalities includes indirect employees, and events inside and outside the company’s premises. 2010 2011 2012 Safety is a top priority for us and is integrated in our Sustainability Principles. The Safety Committee is responsible for the governance of safety issues, including the management of safety indicators and Safety is a top priority for management initiatives, and is linked to the senior management team of VC. Our Safety Management System covers a large number of initiatives in safety education, engagement and communication, as follows: • Preliminary Risk Analysis (PRA) - this is used to identify dangerous situations during the execution of activities. 72 • Incident Register - this is used to record situations • Management of Third-Parties - we have a project or conditions that could lead to more accidents. to strengthen the monitoring of the occupational risks in the activities carried out by third-party • Accident Prevention Day (DIPAT) - this sets aside service providers. a time during which the employees of each unit are mobilized to talk about security. • Management Walking in the Area (GANA) this puts the management in closer contact with the Right to refuse operational team. Every Friday, the managers of the An employee who does not feel qualified, industrial plants go into the field to talk to the teams, trained or in a condition to be able to to identify potential risks and discuss opportunities perform a certain task, can refuse to do for improvements in safety. so. The right to refuse not only exists on paper, but is also encouraged in practice, • Movement Alert - this function operates on a daily basis, through communication a communication channel dedicated to safety in actions with employees and training for industrial units, providing information on safety managers. In 2012, 2,795 employees standards and and issuing advice advice to avoid exercised their right to refuse. exposure to risk. • The Internal Commission for Accident Prevention (CIPAs) - this is composed of employees of all units who are involved in the routine matters of health and safety. • Security Minute – during this period every day before the beginning of each shift, employees assemble to talk about safety. • With VC - safety is a frequent topic of conversation (in web conferencing) between the president and the employees. • Training in safety - for managers, we have the School of Health and Safety at the Votorantim Academy of Excellence. The School is focused on strengthening the concepts and practices in the management of health and safety, principally among general and middle managers. There were 184 participants during the year. • Security of Company Property - we provide training for the security team (outsourced staff), with whom we discuss issues relating to human rights. • Meritocracy - we adopt strategies that associate the variable remuneration of managers and teams with Rio Branco do Sul (PR) Plant good safety performance. Business Model and Performance Report for Votorantim Cimentos 73 GRI LA8 Health and Quality of Life The health and quality of life of our employees are priority issues in our HR strategy. We have developed a “More Life” program, which takes actions to stimulate initiatives, on a day-to-day basis, that focus on creating a healthy environment that will contribute to people’s well-being. These initiatives cover topics such as healthy eating, ergonomics, prevention of cardiovascular risks, women’s health, sports, etc. The program is divided into four aspects: Health • Health campaigns targeted at employees and their families. • Nutrition advice provided by a specialized professional. • The competition “Who Loses Wins”, dedicated to weight loss, with the supervision of a dietician. • Flu immunization program. • Acupuncture. • The “More Life” event, which seeks to raise awareness of health matters among employees and contractors, as well as family members, with explorations of: the control of chronic diseases such as diabetes and high blood pressure; physical condition; and mammography. 74 • Support for Pregnant Women program - we encourage pre-natal consultations and offer monitoring by the plant’s medical unit. Future mothers receive a booklet with information about the pregnancy period along with baby-care. Family We organize programs of visits to the company (under the Open Doors program), aiming to bring the employees’ families into closer contact with their work. We also hold social and integration events and give lectures on financial education and household budgets. Movement We take actions to encourage sports activity and to prevent situations that lead to repetitive strain injuries. We offer occupational gymnastics and quick massages, in addition to organized group activities such as running groups, championships, walks and excursions. There are also grants for paying the fees for private gyms. Culture Our activities include: the distribution of the local cultural schedules of the cities where we have operations; establishment of libraries in our units; private movie screenings; and the provision of discounts on movie and theater tickets. Local Development In 2012, VC invested R$ 17.2 million in social projects (cultural, sporting and work-related), distributed geographically as follows: In 2012 we invested R$ 17 million in social projects. In VC North America (VCNA) we have the Open House program where the families of employees and members of the local community visit the plants. GRI EC1 GRI EC1 SOCIAL INVESTMENT BY REGION SOCIAL INVESTMENT BY CATEGORY 3% 3% 54% 36% 19% 19% 7% 10% 17% 4% 28% Community Engagement and Development Education Culture Sport Work Via (Way)* Management * Support for projects to improve the quality of life of children and adolescents and to strengthen the administrative agencies in the area (Councils and Funds). Itaú de Minas (MG) Plant Business Model and Performance Report for Votorantim Cimentos 75 Focus Areas for our Social Investment • Education - Improving the quality of education GRI SO1 Engagement with Stakeholders In 2012, VC developed 26 stakeholder engagement through projects that complement and strengthen plans, to manage the impacts of our operations on the role of schools, contributing to the expansion the relations with the strategic stakeholders of the of opportunities for youth development. plants in Cantagalo (RJ), Corumbá (MS), Laranjeiras (SE), Salto de Pirapora (SP), Sobradinho (DF), Sobral • Culture - Promoting cultural democratization by supporting projects that increase access of (CE) and Xambioá (TO). Engemix developed a plan for stakeholder engagement at its plant in Jaguaré (SP). children and youth to cultural production of all artistic disciplines: visual arts, performing arts, In terms of results, a good example is the plan made film and video, literature, music and heritage. by our plant in Sobral (CE). The main objective was to disseminate information to both employees and • Sport - Educating youth through sports activities the local community about our production processes of all types, strengthening leadership skills and and their emissions, providing clarification and, in this teamwork, and valuing school and family life. way, contributing to improving the company’s image. • Work –Enhancing the inclusion of, qualified Through our existing Open Doors program, the plant young people in the workplace, by supporting management had the opportunity to clarify and talk their training and the establishment of connections about the subject with young people and community between their interests and market opportunities. representatives. The visit, which previously lasted an hour, was extended to six hours, and covered the • Via (Way) - Providing support for projects there was an increase of 25% in the participants’ and adolescents in vulnerable situations and knowledge about our operations (assessed through which strengthen the administrative agencies before and after questionnaires). in this area (councils and funds). • Stakeholder Engagement/Community Councils Developing communities through a participatory process that has the goals of increasing social capital, and encouraging economic dynamism and the sustainable use of local natural resources. 76 entire plant operation. After the visit, we found that which improve the quality of life of children Community Advisory Panels We have fostered the formation of Community Advisory Panels in the municipalities in which we operate, aiming to create forums to interact and engage with local communities to find solutions to local issues. The Councils are made up of community leaders, representatives of business, and local government. We ended the year with nine Community Advisory Panels established in the municipalities of: Xambioá (TO), Laranjeiras (SE), Cuiabá (MT), Sobradinho (DF), Itaú de Minas (MG), Cantagalo (RJ), Rio Branco do Sul (PR), Vidal Ramos (SC) and Imbituba (SC). Sustainable Primavera Primavera is a municipality with just over 10,000 inhabitants, located in the northeastern part of the State of Pará. It is an extremely poor region, with one of Brazil’s lowest values on the Human Development Index (HDI). In 2011, we began studies to build a new plant in the municipality, scheduled to go into operation in 2014, with an annual production capacity of 1.2 million tons of cement. Later that year, when plant construction got underway, we entered into an agreement with the local government, The Councils meet in order to identify opportunities, to debate, and to find solutions to critical issues in the municipality and the region. Working together, the Council drafts an agenda to promote community development, determining the actions in priority areas such as education, culture and entrepreneurship, among others. In Imbituba (SC), for example, the Community Advisory Panel, set up in 2011, prepared a strategic plan for tourism development, and defined specific actions and responsibilities for various social groups. “The Community Advisory Panel provides guidelines for some sectors of society to optimize their work and thereby encourage increasing progress in our region,” said Abraham S. Medeiros Filho, president of Imbituba’s Education Cooperative and a member of the municipality’s Community Council. In addition to generating benefits for the communities, the Community Advisory Panels are important to VC for contributing to, among other things, prioritizing our private social investment and guiding the allocation of resources to projects aligned to the needs of the communities. committing ourselves to invest R$ 8 million over five years, in projects that would be selected as priorities by the community itself, based on socioeconomic studies that would be conducted beforehand to identify the major needs of the municipality. Known as Sustainable Primavera, this initiative is part of the umbrella program “Support for Municipal Management”, developed by the Votorantim Institute, which aims to provide broad assistance to municipalities in the preparation of projects for improvements in infrastructure, in modernization, and in the efficiency of public administration. Among the activities carried out in Primavera in 2012 were the preparation of a Master Plan and the implementation of the Program for the Modernization of Public Administration. This latter program provided support to the municipality in the identification and resolution of critical issues in fiscal and administrative matters, along with essential services such as health, education and social assistance. In this process, we determined which investments would be made in the coming years, in projects such as the renovation and expansion of schools and health facilities, the modernization of the city center and the promotion of family farming, among others. Business Model and Performance Report for Votorantim Cimentos 77 • Votorantim Partnership for Education Training of the Local Workforce This program mobilizes employees, communities We developed two training programs for young and government bodies, in order order to make people in our communities: the “Future in Our education a priority on the local agenda. In 2012 Hands”program, which trains employees for the the following municipalities benefited from this construction industry, and the “Evolving” program. program: Paulista (PE), Sobradinho (DF), Itapeva The latter provides technical training in industrial (SP), Laranjeiras (SE), Primavera (PA), Rio Branco maintenance (mechanical, electrical and mining) do Sul (PR), Sobral (CE) and Xambioá (TO). to young people from low-income backgrounds. These courses were developed in partnership with educational institutions such as SENAI and CEFET, which, besides giving training, also provide support to young people in entering the labor GRI HR2,HR5, HR6,HR7 training 421 young people in ten municipalities. We seek to establish long-term partnerships with our suppliers and to promote closer relations market, either in the Votorantim Group or in other companies. In 2012, we completed 12 courses, Supplier Management 1,2,4,5 with those companies that also have this perspective. This means that before entering into such relationships we take a close look at the issues, relating to the business of these companies that could bring risks Other Social Investment Actions Taken to our reputation and our business. We have an investment strategy focused on the social To administer this process, in 2012, we launched development of the communities where we operate. our “Institutional Policy for Contracting Local Suppliers”, In this work, we seek to strengthen the role of social and then implemented these practices in all of our actors in search of alternatives for improving quality units, thereby bringing discipline to the way they of life, strengthening social transformation. were put into effect. In late 2012, we supported nearly 80 projects in 25 counties in all regions of Brazil, with more than 100,000 people benefiting directly. We highlight the following initiatives: • “Via (Way)” This is a corporate program, coordinated by the Votorantim Institute, which guides us in the allocation of tax incentive resources to the Municipal Funds for the Rights of Children and Adolescents. In 2012, our donations totaled R$ 735,037.00. 78 Our social investments are focused on the development of the communities where we have operations During the year we hired 139 suppliers (34%) in Approximately 71% of our critical suppliers were municipalities where we had plants, either installed evaluated and approved under this policy in 2012. or under construction. Of these, 47% of the contracts The goal is to reach 100% by the end of 2013. included criteria for, or an evaluation of, human rights. Moreover, we have set a goal of having 100% of critical suppliers with a score exceeding 70%. We reviewed the management procedures and We have already achieved 66% of this goal. implemented the process for the approval of critical suppliers, including those working full-time in our This methodology has been disseminated throughout plants, both those most relevant from a financial the company. To date we have implemented the policy point of view and those with the greatest potential in 89% of our manufacturing units, in the engagement to impact on our activities. We defined five groups and training of the supplier management teams, and of indicators health, safety and environment; quality the measuring and monitoring of indicators. of service provided; quality of service contracted; personnel management; and operational Furthermore, we have standardized our infrastructure. We assigned a weight (%) to each contracts which include clauses of compliance group of indicators, so that the final score reflected with environmental and labor laws and respect these issues. The target is to work only with for human rights, including the prohibition of the suppliers with a score higher than 70%. use of child labor and workers in slave-like conditions. Additionally, last year, we implemented the automatic In the case of “Health, Safety and Environment”, which blocking of the registration of suppliers that are is an important factor (20%) in the composition of the “blacklisted” by the Ministry of Labor and IBAMA, score, for example, it is mandatory to obey Votorantim the Brazilian Institute for the Environment and Cimentos’s rules for health, safety and environmental Renewable Natural Resources. issues, which go beyond legal requirements. Cubatão (SP) Plant Business Model and Performance Report for Votorantim Cimentos 79 Employee Development GRI LA1 We have made progress in our plan to expand In order to prepare the company for the future, our business in Brazil and abroad. This progress we focus on attracting and retaining people through brings challenges for the management and at specific programs that promote skill development, the same time, opportunities for more than meritocracy and career development within 12,000 employees who work with us, as well the organization. We also invest also in initiatives as for local pools of potential employees. to ensure a pleasant working environment where people feel motivated and satisfied. GRI LA1 Number of Own Employees by Category Own Employees Salaried Employees Hourly-paid Staff Trainees Total Own Employees Total Own Employees VCNA Interns and Apprentices Interns and Summer Interns Apprentice Total Interns and Apprentices General Total Workforce Total 2010 7,756 2011 8,349 61 7,817 2,937 2010 217 69 286 2010 8,103 11,040 13 8,362 1,251 2011 281 104 385 2011 8,747 9,998 2012 9,339 21 9,360 2,717 2012 339 155 494 2012 9,854 12,571 Number of Own Employees by Category GRI LA1 9,360 8,362 8,349 9,339 13 Salaried 2011 Only VC Brazil 80 21 Trainees Employees We seek to continuously build a culture of excellence in people management Total Own Employees 2012 GRI LA12 Human Resources Policies and Management GRI LA2,LA3 Attracting and Retaining Talent Despite the current full employment in the sector The Votorantim Development System (SDV) is a corporate system that promotes, supports and accelerates the development of VC employees, in an integrated manner, including remuneration policies, promotions, and training and career opportunities within the organization. in Brazil, companies are experiencing turnover rates above historical averages. In Votorantim Cimentos, the rate is high, at 22,6%. Management practices become even more challenging in this situation and we have achieved good results, especially in the attraction and retention of employees in management positions. Through the SDV, we seek to build a culture of excellence in people management, based on our values, management beliefs and business strategies, ensuring the best use of our human capital and resources for growth and succession plans. The goals and objectives for the year are passed down by senior management to the operational areas, aligning and engaging our teams to face the challenge of growing with sustainable results. In 2012, in addition to economic and financial indicators, the SDV included indicators relating to health and safety, the environment, customer satisfaction and working climate. Performing well in these categories is also linked to our system of meritocracy. The basic premise of our strategy is meritocracy. The total remuneration package consists of a fixed salary and a variable portion that relates to the performance achieved and applies to employees and managers. The fixed salary is in line with the market average and is monitored through salary surveys. When added to the variable portion, total earnings are above the market average, ensuring the competitiveness of our remuneration policy. Our benefits package is another attractive feature. In addition to the basic benefits (medical and dental care, food, transportation, pension plan and life insurance), employees receive subsidies for medicines and children’s school supplies and also have access One of the main tools of the SDV is the evaluation cycle, where the performance of and outlook for employees are analyzed in a transparent process that encourages self-reflection and dialogue between leaders and the led. Based on the results, an Individual Development Plan (IDP) is prepared for each professional. The IDP summarizes the skills that the employee needs to develop as well as the activities and training necessary to advance in his/her career. to the Personal Support Program, which offers a wide range assistance services. The total cost of employee benefits was approximately R$ 220 million in 2012. Meritocracy is our measure for career opportunities. The results of the evaluation cycle, which is part of the SDV, are discussed by the Human Resources Management Committees, thereby allowing us to know our employees better and to plan their career paths. The filling of vacancies, in all areas and units, is done primarily through internal recruitment, under the “Movement” program. Only after having exhausted all the possibilities for internal solutions do we resort to external recruitment. Business Model and Performance Report for Votorantim Cimentos 81 A highlight of the year was the launch of the project Employee Value Proposition (EVP), aiming to prepare a “value proposition” to be offered to candidates for key positions. GRI LA2 Total Number and Turnover of Employees by Age Range, Gender and Region Employees Total Employees at 12/31/2012 (*) Employees Dismissed in 2011 Turnover Region Age Range Male Female Average at company 2012 Brasil Other Countries Under 30 years 30-50 years Over 50 years % % Years 9,854 9,854 - 3,448 5,550 856 86% 14% 5.6 2,231 22.6% 2,231 22.6% - 1,096 32% 1,033 19% 102 12% 81% - 19% - 2.8 - (*) Own + Interns + Apprentices + Seasonal Workers Only VC Brazil Skills Development Map VID as a whole has a process to identify strategic and critical skills in the units, strategic and critical skills, primarily for technical functions, so we can invest more aggressively in the development of our employees. In 2012, we prepared a Skills Development Map for 516 people in the areas of maintenance, CAPEX, the environment, Human and Organizational Development (HOD), health and safety, and sustainability. Based on these maps, we developed pathways for employees to acquire knowledge and set career plans. Cimesa (SE) Plant 82 GRI LA10 Corporate Education and Training In Votorantim Cimentos, technical training is driven by Skill Matrices that make it possible to identify needs for training and recycling as well as the skill requirements of new projects. The planning of these needs is centralized in the Annual Training Plan. One of the most prominent programs in the Academy is the “School of Challenges”, where we select people with the potential to act on important company projects and offer them development plans. Part of the program, for example, is the module on the “Trends in construction methods for the next 20 years.” In this module, the employees are led to reflect on the future, considering the economic, In 2012, we began to restructure our corporate education system with the objective of furthering the continuous and pragmatic development of our employees. social, environmental and technological aspects, among others, that may impact on our business. Also in 2012, we expanded the Management Skills Program, which applies to all of VC’s All training is coordinated with the Votorantim Academy of Excellence, our corporate university, so that these investments are focused on those issues which are essential to VC’s strategy to grow with sustainable results. 144 managers, to include leadership training modules for all of our business activities. This approach prepares managers to foster a good working atmosphere and motivate their teams, thereby creating good examples to be followed. In the case of the Cement Division the training also Sempre em linha com a Academia de Excelência, universidade corporativa do grupo Votorantim para que os investimentos foquem em temas includes modules to increase technical knowledge in mining, processes, maintenance, quality and environmental issues. essenciais para a estratégia da VC de crescer com resultados sustentáveis. GRI LA10 Calculation of the average number of hours of training per year, per employee, and per employee category 2010 2011 2012 Director / President - - 11.9 Manager - - 30.7 Coordinator/Consultant - - 7.8 Technician/Analyst/Supervisor - - 10.6 Trainees - - 203.2 Operator - - 195.8 Intern - - 1.2 Apprentice - - 0.0 Average - - 57.7 Only VC Brazil Business Model and Performance Report for Votorantim Cimentos 83 Rio Branco do Sul (PR) Plant Diversity As one of the foundations of our meritocracy we seek to ensure equal conditions for all employees to develop their careers within the company. With regard to women, we grant maternity leave for six months and have a support program for pregnant women, focused on raising awareness about health care and nutrition. We also promote the inclusion of people with disabilities. With the support of ISocial, a specialized consulting firm, we train our HR employees, occupational physicians, safety engineers and managers in this area, strengthening the processes behind the recruitment, development and retention of these employees. In late 2012, we had 137 people with disabilities working in the company. Internal Communication We value dialogue and feedback and have established processes and channels of direct communication to bring together managers and employees. In 2012, we maintained our focus on disseminating our management beliefs, launched in 2011, with the aim of raising awareness of them and encouraging changes in behavior, in order to align with our strategies in areas such as health and safety, the environment and customer satisfaction. In addition to meetings between managers and teams, we maintain a set of internal communication channels to ensure the continuous flow of information to employees. Every quarter, the president of Votorantim Cimentos, via a web conference, talks with employees from various units of the company throughout Brazil. At these meetings, called “With VC”, the company’s results are communicated, the prospects and the challenges are discussed and information is presented on programs and corporate projects. The president responds to questions from employees, sent by SMS or e-mail. When there is no further time to answer all the questions, they are published in the next issue of the company newspaper. 84 Highlights in Personnel Management GRI LA4,HR5 In 2012, we can highlight the following: Relations with Trade Unions Trade unions have a positive role to play in labor relations and we maintain an open dialogue with • We paid R$ 5.296 billion (42% of income) in 2012 to our employees, in the form of salary (fixed and 3 variable) and benefits. the unions representing our employees. Respect for the free association of employees with unions is explicitly mentioned in our Code • We evaluated 12,571 employees, including mangers and operational area employees, under the SDV. of Conduct. The collective bargaining process includes representatives of the trade unions that represent our workers. The results of negotiations • Between 65% and 70% of leadership positions were filled internally. are disseminated to employees through our internal communication channels. • 9,856 employees underwent technical and leadership training, totaling 1,446,956 hours of training during the year. Cantagalo (RJ) Plant Business Model and Performance Report for Votorantim Cimentos 85 Risk Management GRI 4.11 IN 2012 WE MADE GOOD PROGRESS IN BUILDING OUR RISK MANAGEMENT SYSTEM Rio Branco do Sul (PR) Plant New Steps in Risk Management risk evaluation cycle and are made clear to management. The main processes considered are those related to the business-related Votorantim Cimentos began investing in the development of its risk management area in 2007. The area’s main objective is to implement policies and methods to enable the business divisions to manage the risks which could impact the company’s strategy, with transparency and proper governance. activities and areas: sales, purchasing, distribution, assets and liabilities, investments, inventory and costs, tax, legal, accounting, consolidation and reporting, treasury, etc. The areas responsible for these processes prepare monthly self-assessment reports to evidence the effectiveness of their controls. The main risks impacting the long-term goals, operations and regulatory compliance have been identified and are the subject of regular discussions between managers and directors. Actions on risks are set by, reported to and monitored by the Risk Committee to ensure their effective implementation Since 2011, the company has carried out quarterly audits of its internal controls, according to a methodology developed by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Our controls structure is audited according to the AT 501 standard published by the American Institute of Certified Public Accountants (AICPA). Operational Risks and Internal Controls In 2012 we revisited the processes related to our operations’ environmental issues. We Votorantim Cimentos has invested substantially in the design of business processes and systems to ensure that business relationships with customers, suppliers and other stakeholders are governed by clear definitions of responsibilities. identified the improvements and investments required to obtain the level of excellence in managing both compliance and conformity with the voluntary commitments assumed under the Cement Sustainability Initiative (CSI). In addition to the publication of the financial statements, the internal control environment has been enhanced with the definition of a set of controls that are continually reassessed to ensure that new processes, operations and business scenarios are covered in our Risk Management Report for Votorantim Cimentos 87 Rio Branco do Sul (PR) Plant Strategic Risks Risks and Opportunities In 2012 we made a major reassessment of the VC’s management of risks and opportunities critical risks that could impact the company’s gives priority to the pursuit of business value business strategy and sustainability. The analysis of and performance in a dynamic environment the impact of these risks on the company’s strategy in which sustainability issues will have increasing and business continuity is measured and monitored relevance for business continuity. using key risk indicators (KRIs). Futhermore, the monitoring of the implementation of risk mitigation The planning of our initiatives and investment projects actions is discussed in depth by the Risk Committee. takes into account both internal assessments and also the projects and trends under discussion by government and society, in order to anticipate the preparation of the company for new legal requirements. This aspect becomes even more important as we proceed with our process of rapid expansion. 88 With the support of our risk management area we seek to prepare the company for an increasingly volatile business environment VC strictly complies with the terms of reference expanded as our business grows. For this reason for preparation of environmental impact studies, both these types of waste are considered strategic which require the evaluation of indigenous and inputs in our range of risks and opportunities. traditional communities. Our next challenge in the risk management area Risk management can provide us with opportunities is to replicate our methodology for the recently for new business and sustainable solutions. One acquired overseas units. We intend to raise the level example is the issue of waste. Although, on the one of risk management at these overseas plants to the hand, waste can represent an environmental hazard, same standard of excellence that we seek in Brazil, on the other, it can be used in cement production and, by working in partnership, also incorporate as an energy source in co-processing. We are now in Brazil the best practices identified in these prepared to expand the use of this technique new markets. in our plants. Also, the use of recycled raw materials for the production of clinker, such as steel-making slag, is an option which in the future will be Risk Management Report for Votorantim Cimentos 89 Vision of the Future and Trends WE WILL CONTINUE WITH OUR STRATEGY TO EXPAND PRODUCTION AND OUR INTERNATIONAL NETWORK Itaú de Minas (MG)Plant Economic Scenario We believe that 2013 will present a complex global At a global level, the demand for raw materials is economic environment, but we remain optimistic. forecast to continue growing. According to the World Business Council for Sustainable Development (WBCSD), The measures to stimulate industry announced the world population in 2010 was 6 billion inhabitants, by the Brazilian government in 2012, were a major with around 3 billion (50%) living in urban areas. For 2050, breakthrough in terms of support for the industrial WBCSD projects that the world population will reach development of the country. The measures taken, such 9 billion people, with about six billion (70%) living in as lowering interest rates, repositioning the exchange cities. In addition, we expect that the U.S. economy rate, issuing new legislation on ports, taking measures will continue on its route to recovery, the economies to prevent tax wars between the Brazilian states, of the eurozone will show signs of improvement and and reducing tax in general, demonstrated the that China and India, along with other emerging government’s concern with stimulating industry growth countries, will continue to grow strongly. and increasing its competitiveness. We believe that the main sectors of society in Brazil are converging strongly in order to return to a healthy and sustainable level of growth for the country. Considering the various industry sectors, we are most optimistic about infrastructure: there are huge opportunities in Brazil, for example the World Cup in 2014 and the Olympic Games in 2016. The expectations for 2013 include a qualitative change in the growth of the construction sector. Firstly, the availability of housing credit should continue to be healthy and, secondly, government initiatives to accelerate the package of concessions for We are prepared for the coming years, which will be challenging ones infrastructure investment should stimulate the continuance of the current cycle of growth in the sector. Vision of the Future Report for Votorantim Cimentos 91 Considering this overall context, we intend to continue with In parallel, we will work on internal initiatives that add our plan to invest selectively in expansion projects, following value to the organization, such as: reducing operating costs; the trend of recent years. We remain steadfast in our goal to reducing risk; seeking out new opportunities; and increasing increase the efficiency of our operations, grow our business the effectiveness of our management systems. sustainably and reduce financial leveraging, as measured by net debt/EBITDA, towards our target level. At the same time, Overall, we want to consolidate our new geographical areas we will work on internal initiatives that contribute to improved of operations in Europe, Asia and Africa and continue to grow. profitability, with a focus on reducing operating costs and In South America, we have projects for new plants in the region, increasing the effectiveness of our management systems. and continue to seek strategic opportunities. Furthermore, we are constantly searching for synergies and improvements in our processes, as well as seeking to offer a product mix that maintains the highest customer satisfaction. 92 Business Segments For Votorantim Cimentos, the continuation of our strategy to up the cement plants under construction in Edealina (GO) expand capacity and increase production volumes, combined and Primavera (PA). with the increased internationalization of our business, put us in a position to meet increases in current demand and further At a global level, we intend to consolidate our operations demand from a resumption of growth. Over the next three years, in Europe, Asia and Africa and continue to grow. In South we plan to invest R$ 3.7 billion in expansion projects. America, we have projects for new plants in the region, and continue to seek strategic opportunities. In 2013, we will start up operations at a concrete center in Seropédica (RJ) and complementary products units in Goiânia (GO), Jaboatão (PE) and Seropédica (RJ). For 2014, we plan to start Sobradinho (DF) Plant Vision of the Future Report for Votorantim Cimentos 93 About the Report GRI 3.1,3.2, 3.3,3.6,3.7, 3.9,3.10, 3.11,3.13 IN 2012, WE ADOPTED THE INTEGRATED REPORT FORMAT, WHICH INTERRELATES FINANCIAL, OPERATIONAL, SOCIAL, AND ENVIRONMENTAL INFORMATION Sobradinho (DF) Plant Since 2005 Votorantim Cimentos has published With this in mind, this Report covers all of Votorantim information on its sustainability performance according Cimentos’s strategies, activities, products, services, to the requirements of the Cement Sustainability Initiative projects, operations and business divisions, with the main (CSI). For 2012 we took a strategic decision to publish focus on our performance in 2012. The Report covers our this first report in the format of an integrated report operations in Brazil and North America (VCNA). To obtain with the aim of providing a wide range of information more information on our GRI indicators, please consult on our strategies and practices. the section of the Report on GRI Indices/Indicators. We have structured this Report, for 2012, according Specific limitations on the scope or boundary of these to guidelines published by the Global Reporting Initiative indicators are mentioned throughout the report in the (GRI). We have also taken into consideration some form of notes. For indicators relating to the issues of GHG of the recommendations contained in the provisional emissions, biodiversity and health and safety, we follow framework for integrated reporting published in 2012 the guidelines established by Cement Sustainability by the International Integrated Reporting Council (IIRC). Initiative CSI. The IIRC has championed the importance of companies publishing an integrated report and is working on the Our Report has been audited by PwC for both the financial development of a formal framework that aims to serve and the non-financial data and has also been evaluated by as a standard for the wider business community. the Global Reporting Initiative (GRI). A further independent The essence of an integrated report is presentation of evaluation was made by Cláudio José Andrade of Relatto financial and non-financial information in an integrated, Comunicação e Sustentabilidade Ltda. cohesive manner, with a clear narrative describing the sustainability issues embedded in the organization’s This Report is being published, in its full version, strategy, market positioning and business activities. in Portuguese and English. You can also download the PDF versions, available at http://vcimentos.com.br/ Our goal is to be increasingly transparent and responsible htms-ptb/Responsabilidade/relatorioSustentabilidade.htm in our reporting, disclosing our strategies and activities (portuguese) and http://vcimentos.com.br/htms-enu/ to our principal stakeholder groups and to society in general Responsabilidade/Ambiental.htm (english). in a structured manner. Therefore, we will report our annual information on the economic, social and environmental aspects of our business in an integrated way. About the Report Report for Votorantim Cimentos 95 Audit Statement 96 Correlations with the UN Global Compact Principles Principle Pages Human Rights 1. Respect and protect human rights 2. Prevent human rights violations 31, 78 31, 78 Labor Rights 3. Support freedom of association at work 4. Abolish forced labor 5. Abolish child labor 6. Eliminate discrimination in the workplace 85 31, 43, 78 31, 43, 78 31,43 Environmental Protection 7. Support a precautionary approach to environmental challenges 8. Promote environmental responsibility 9. Encourage technologies that do not harm the environment Anti-Corruption 10. Combat corruption in all its forms including extortion and bribery 31, 57 31, 57, 60, 62 31, 60, 62 44 Correlations with the UN Global Compact Principles Report for Votorantim Cimentos 97 Assurance Report Independent auditor's limited assurance report on the Integrated Report for 2012 To the Board of Directors Votorantim Cimentos S.A. São Paulo - SP Introduction We have been engaged by Votorantim Cimentos S.A. and its subsidiaries (the "Company") to present our limited assurance report on the compilation of social and environmental information included in the Integrated Report for 2012 of Votorantim Cimentos S.A. and its subsidiaries, related to the year ended December 31, 2012, as well as on the compliance with the requirements established by GRI-G3 for reports with Application Level A. Management's responsibility for the Integrated Report for 2012 The management of the Company is responsible for the preparation and fair presentation of the social and environmental information included in the Integrated Report for 2012 in accordance with the criteria described in the Global Reporting Initiative (GRI-G3) for Application Level A, and for such internal control as it determines is necessary to enable the preparation of information that is free from material misstatement, whether due to fraud or error. Auditor's responsibility Our responsibility is to express a conclusion on the social and environmental information included in the Integrated Report for 2012, based on our limited assurance engagement carried out in accordance with the Technical Communication CTO 01 - "Issuance of an Assurance Report related to Sustainability and Social Responsibility", issued by the Federal Accounting Council (CFC), based on the Brazilian standard NBC TO 3000 - "Assurance Engagements Other than Audit and Review", also issued by CFC, which is equivalent to the international standard ISAE 3000 - "Assurance engagements other than audits or reviews of historical financial information", issued by the International Auditing and Assurance Standards Board (IAASB). Those standards require that we comply with ethical requirements, including independence requirements, and perform our engagement to obtain limited assurance that the social and environmental information included in the Integrated Report for 2012, taken as a whole, is free from material misstatement. A limited assurance engagement conducted in accordance with the Brazilian standard NBC TO 3000 and ISAE 3000 mainly consists of making inquiries of management and other professionals of the Company involved in the preparation of the information, as well as applying analytical procedures to obtain evidence that allows us to issue a limited assurance conclusion on the information taken as a whole. A limited assurance engagement also requires the performance of additional procedures, when the independent auditor becomes aware of matters that lead him to believe that the social and environmental 2 de 4 G:\REL\VOTCIM212.REL.MOD Assurance Report Report for Votorantim Cimentos 99 Votorantim Cimentos S.A. information taken as a whole might present significant misstatements. The procedures selected are based on our understanding of the aspects related to the compilation and presentation of the social and environmental information included in the Integrated Report for 2012, other circumstances of the engagement and our consideration of the areas in which significant misstatements may exist. The following procedures were adopted: (a) planning the work, taking into consideration the materiality and the volume of quantitative and qualitative information and the operating and internal control systems that were used to prepare the information included in the Integrated Report for 2012; (b) understanding the calculation methodology and the procedures adopted for the compilation of indicators through interviews with the managers in charge of the preparation of the information; (c) applying analytical procedures to quantitative information and making inquiries regarding the qualitative information and its correlation with the indicators disclosed in the Integrated Report for 2012; (d) comparing the financial indicators with the financial statements and/or accounting records; (e) interviewing the members of management responsible for the information during technical visits to the following business units: Araçariguama, Cajamar, Jaguaré, Rio Branco, Santa Helena, Corporate - São Paulo and Corporate – Curitiba; (f) verifying, with regard to the units above, the following GRI.G3 indicators selected as the most significant for each business unit visited: . Business unit of Araçariguama: .. Environmental performance: EN1, EN3, EN4, EN22. . Business unit of Cajamar: .. Environmental performance: EN1, EN3, EN4, EN8, EN21, EN22. . Business unit of Jaguaré: .. Environmental performance: EN1, EN2, EN3, EN4, EN8, EN22. . Business units of Rio Branco and Santa Helena: .. Environmental performance: EN1, EN2, EN3, EN4, EN8, EN20, EN21, EN22. . Corporate business unit - São Paulo: .. Environmental performance: EN28, EN30. .. Performance referring to labor practices and decent work: LA4, LA7, LA8, LA10. .. Social performance referring to society: SO3. . Corporate business unit - Curitiba: 3 de 4 G:\REL\VOTCIM212.REL.MOD Votorantim Cimentos S.A. Votorantim Cimentos S.A. .. Economic performance: EC1. .. Environmental performance: EN16, EN17, EN20. .. Economic performance: EC1. (g) verifying the complianceperformance: with the requirements established .. Environmental EN16, EN17, EN20. by GRI-G3 for reports with Application Level A. (g) verifying the compliance with the requirements established by GRI-G3 for reports with Application EN16, EN17, EN20. We believe Level A. that the evidence we have obtained is sufficient and appropriate to provide a basis for our limited assurance conclusion. uirements established by GRI-G3 reports Wefor believe thatwith the Application evidence we have obtained is sufficient and appropriate to provide a basis for our Scope limitations limited and assurance conclusion. obtained is sufficient and appropriate to provide a basis our assurance engagement are substantially less detailed than those The procedures applied infor a limited Scope and limitations applied in a reasonable assurance engagement, the objective of which is the issuance of an opinion on the social and environmental includedengagement in the Integrated Report for 2012. Consequently, we were The procedures applied ininformation a limited assurance are substantially less detailed than those unable reasonable assurance that we would becomeof aware ofisallthe significant that might appliedto inobtain a reasonable assurance engagement, the objective which issuance matters of an opinion on thebe identified a reasonable assurance engagement, of Report which isfor the issuance of an opinion. If we social and in environmental information included inthe theobjective Integrated 2012. Consequently, we were ssurance engagement are substantially detailed than those had performed anreasonable engagement with thethat objective of issuing anaware opinion, wesignificant might have identified unable toless obtain assurance we would become of all matters thatother might be gagement, the objective of which is the issuance of anmisstatements opinion on thein matters and the social and information included in opinion. the identified in possible a reasonable assurance engagement, the environmental objective of which is the issuance of an If we n included in the Integrated Report for 2012. Consequently, wewith werethewe Integrated Report 2012. Therefore, do not express anan opinion on we thismight information. had performed an for engagement objective of issuing opinion, have identified other e that we would become aware matters of all significant matters that might be and possible misstatements in the social and environmental information included in the ngagement, the objective of which is the issuance of opinion. If we inherent Non-financial datafor arean subject to more financial data, due to the nature and Integrated Report 2012. Therefore, we do notlimitations express anthan opinion on this information. he objective of issuing an opinion, we might have identified diversity of the methods usedother to determine, calculate and estimate these data. Qualitative interpretations n the social and environmentalof information included theand the relevance, materiality of the data are subject individual assumptions and judgments. Non-financial data are in subject toaccuracy more inherent limitations than to financial data, due to the nature and e, we do not express an opinionFurthermore, on this information. did not used consider in our engagement the data reported prior years, norinterpretations future diversity of thewe methods to determine, calculate and estimate thesefor data. Qualitative projections and goals. of the relevance, materiality and accuracy of the data are subject to individual assumptions and judgments. e inherent limitations than financial data, due thenot nature and in our engagement the data reported for prior years, nor future Furthermore, wetodid consider rmine, calculate and estimate these data. Qualitative Conclusion projections and goals.interpretations racy of the data are subject to individual assumptions and judgments. our engagement the data reported foron prior nor future Based theyears, procedures performed, described herein, no matter has come to our attention that causes us Conclusion to believe that the social and environmental information included in the Integrated Report for 2012 of Votorantim S.A.performed, and its subsidiaries not been compiled, in allto material respects, incauses us Based on theCimentos procedures describedhas herein, no matter has come our attention that accordance with the specific of theinformation Global Reporting Initiative (GRI-G3) for reports to believe that the social andguidelines environmental included in the Integrated Report for with 2012 of Application A. S.A. and its subsidiaries has not been compiled, in all material respects, in Votorantim Level Cimentos described herein, no matter hasaccordance come to our attention that causes us with the specific guidelines of the Global Reporting Initiative (GRI-G3) for reports with mental information included inSão thePaulo, Integrated Report 2012 of October 2013 Application Level A.8th, for bsidiaries has not been compiled, in all material respects, in es of the Global Reporting Initiative (GRI-G3) for reports with São Paulo, October 8th, 2013 PricewaterhouseCoopers Auditores Independentes CRC 2SP000160/O-5 PricewaterhouseCoopers Auditores Independentes CRC 2SP000160/O-5 Manuel Luiz da Silva Araújo Contador CRC 1RJ039600/O-7 "S" SP Manuel Luiz da Silva Araújo Contador CRC 1RJ039600/O-7 "S" SP Manuel Luiz da Silva Araújo Contador CRC 1RJ039600/O-7 "S" SP 4 de 4 G:\REL\VOTCIM212.REL.MOD 4 de 4 G:\REL\VOTCIM212.REL.MOD Assurance Report Report for Votorantim Cimentos 101 GRI Indices / Indicators GRI 3.12 Rio Branco do Sul (PR) Plant GRI Indicators GRI Description 1. Strategy and Analysis 1.1. Declaration by the President 6 Page 1.2. Key impacts, risks and opportunities 6 2. Organizational Profile 2.1. Name of organization 22 24, 28, 30, 31 2.2. Primary brands, products and/or services 2.3. Operational structure 16, 22, 24 2.4. Location of organization’s headquarters 22 2.5. Geographic presence 22 Page 2.6. Legal nature 22 2.7. Markets served 22, 24 22, 24, 31, 49 2.8. Size of the organization 2.9. Significant changes in the year 6, 24, 25 2.10. Awards 38 3. Report Parameters 3.1. Reporting period 94 3.2. Previous report 94 3.3. Period between reports 94 3.4. Contact information 5 3.5. Definition of content 31 3.6. Report Boundary 24, 94 3.7. Limitations on the scope and boundary of Report Page 3.8. Basis for preparation of the Report 94 17,22,24 3.9. Data measurement techniques and the bases of calculations 94 3.10. Consequences of restatements of information 5, 94 3.11. Significant changes 5, 94 3.12. GRI summary 104 3.13. External verification 94 GRI Indices / Indicators Relatório Votorantim Cimentos 103 GRI Indicators GRI Description 4. Governance, Commitments and Engagement 4.1. Corporate Governance Structure 45 4.2. Identification of principal executives 45 4.3. For organizations that have a unitary board structure, state the number of independent or non-executive members of the highest Page governance body. 45 4.4. Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. 43, 45 4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure This information is strategic. arrangements) and the organization’s performance (including social and environmental performance). 4.6. Processes at the highest governance body to avoid conflicts of interest 43 4.7. Process for determining the qualifications and expertise of the members of the highest governance body. 4.8. Values, codes and internal principles relevant to economic, 45 Page environmental, and social performance and the status of their implementation 40 4.9. Performance of the Board in evaluating sustainability performance 45 4.10 Processes for evaluating the performance of the highest governance body, especially with respect to economic, environmental and social performance 46 4.11. The Precautionary Principle 86 4.12. Charters, principles and initiatives 36 4.13. Membership of associations 36 4.14. List of stakeholders engaged by the organization 31 4.15. Identification of stakeholders 4.16. Stakeholder engagement Page 31 31 4.17. Key topics and concerns that have been raised through stakeholder engagement and measures adopted by the organization 104 31 Relatório Votorantim Industrial 2 PERFORMANCE INDICATORS Economic Performance EC1 - Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings and payments to capital providers and governments. Composition of Value-added (R $ / thousand) Pages 49 and 75 COMPLETED 2011 2012 11,205,555 12,070,735 65,467 551,553 -1,922 11,269,100 -11,077 12,611,211 2.1) Cost of goods and services sold -3,767,015 -5,567,590 2.2) Materials, energy, outsourced services and other -1,973,705 -206,116 Total inputs acquired from third parties -5,740,720 -5,773,706 5,528,380 6,837,505 -441,055 -558,279 3.2) Amortization of discount - - 4) Net value-added produced 1.1) Gross sales of products and services 1.2) Other net operational income (expense) 1.3) Provision for bad debts Total income 2010 Total inputs acquired from third parties 3) Gross value-added 3.1) Depreciation, amortization and depletion 5,087,325 6,279,226 5) Value-added received by transfers 0 0 5.1) Income from equity investments 311,753 -144,614 5.2) Financial income Total value-added received by transfers 203,728 515,481 316,496 171,882 5,602,806 6,451,108 7.1) Personnel costs and payroll taxes 7.1.1) Direct remuneration 685,570 540,323 788,039 629,361 7.1.2) Benefits 145,247 158,678 7.2) Taxes, social charges 2,967,973 2,709,736 7.2.1) Federal 1,531,195 1,442,343 7.2.2) State 1,659,819 1,737,549 6) Total value-added available for distribution 7) Distribution of value-added 7.2.3) Municipal 30,575 31,293 -253,616 -501,449 1,041,791 976,142 1,336,534 1,251,760 65,649 84,774 7.4) Remuneration of own capital 907,472 1,616,799 7.4.1) Dividends 288,823 865,505 19,347 - 599,302 5,602,806 751,294 6,451,108 7.2.4) Deferred taxes 7.3) Remuneration of third-party capital 7.3.1) Financial expenses 7.3.2) Rental payments 7.4.2) Participation of non-controlling shareholders 7.4.3) Retained earnings 8) Value-added distributed 3 GRI Indices / Indicators Report for Votorantim Cimentos 105 PERFORMANCE INDICATORS Economic Performance EC2 - Financial implications and other risks and opportunities for the organization’s activities due to climate change Financial implications (R $ / thousand) 2010 Table of Contents COMPLETED 2011 2012 Insurance costs 8,084.23 Other 0.00 Total Comments: 8,084.23 This is the first reporting year for insurance costs. Insurance costs can be reported in two ways: • Insurance against environmental damage resulting from an accident: insurance for property damage and bodily injury caused to third parties. • Insurance of assets with a provision for flood damage. VC, in Brazil and abroad, contracts insurance for its operations with first-line insurers. Among the various policy coverage we have is Flooding, to cover damage to our operations resulting from this risk; and Civil Responsibility (RC) for emergency pollution, which covers damage to third parties resulting from accidental pollution. EC3 - Coverage of the liabilities of the company’s defined-benefit pension plan Participation of plant employees in pension plans Table of Contents 2010 COMPLETED 2011 2012 Votorantim Cimentos VOTOPREV + VCNE * (2) 78.0% 81.0% 90.0% VCNE 82.0% 87.8% 82.2% 2010 2011 Estimated total value of pension plan obligations (R$) 2012 Votorantim Cimentos S / A - Assets R$168,043,400.60 Votorantim Cimentos S / A - Liabilities R$165,034,060.80 Votorantim Cement N / NE S / A - Assets R$7,593,735.92 Votorantim Cement N / NE S / A - Liabilities R$7,429,988.73 Comments: The Group offers pension plans to its employees through the Foundation Ermírio Senator José Ermírio de Moraes (FUNSEJEM), a closed-end, non-profit, private pension company, responsible for the administration of the plans. Established in 1994, the plans administered by FUNSEJEM are structured in the form of “defined contribution” funds and provide participants with the formation of a long-term savings fund for retirement, in which both the participating employee and Votorantim make contributions Over the years the FUNSEJEM has evolved through improvements proposed and approved in the Regulations of the VotorantimPrev Benefit Plan. In 2012 improvements were made to the Plan and it was disclosed to participants via the website and the Futuro journal. FUNSEJEM discloses the benefits of pension plans to employees through correspondence, lectures, training by the HOD’s, and also through the integration meeting. In these meetings, the newly-hired employees can clarify all their doubts and receive a information kit for FUNSEJEM, containing the Statutes, Regulation of the Votorantim Prev Plan, the Explanatory Booklet and application forms. As a result the percentage membership of the Plan, after considering turnover, is 90%. Furthermore, in 2012, four videos on the plan Votorantim Prev Plan were launched on the Group’s website, in the section on financial education and welfare of employees. They address issues such as the benefits of the plan, contributions, the investment profiles and the tax impacts and are available on the website. FUNSEJEM also launched an e-learning (distance learning) course Votorantim Prev on the Group training portal. This is designed for HOD professionals and Foundation partners, for the dissemination of the plan among employees. The HOD also opened an exclusive portal with operating procedures, forms, and contacts, among others, to facilitate access to information from the Plan. A relationship area was created to serve the needs of participants and sponsors. EC4 - Significant financial assistance received from government Table of Contents PARTIAL Report, when significant, an estimate of the financial value added presented on an accrual basis: tax incentives/credits; 2010 - 2011 During 2012 the following tax incentives were granted: PRODUZIR (ICMS) for the Edealina plant; a reduction of income tax relating to the Porto Velho plant; and the renewal of the Special Regime of Tax Incentives: PROMARANHAO (ICMS) for the São Luis plant. 106 2012 The granting of tax incentives in the period represented a tax reduction of R$ 26,946,000. Comments This was due to new projects in the years: 2010: obtained 8 tax incentives with respect to AFRMM, ICMS and IRPJ taxes. 2011: obtained 9 tax incentives with respect to AFRMM, ICMS and IRPJ taxes Relatório Votorantim Industrial 4 PERFORMANCE INDICATORS Market Presence Table of Contents EC6 - Policy, practices and proportion of spending on locally-based suppliers at significant locations of operation NOT ANSWERED What factors Does the organization has a policy or common practices to give preference to local suppliers for both the organization as a whole and for specific locations? What percentage of the budget for influence the procurement for significant operating selection of suppliers units is spent with local suppliers? besides geographical location? 2010 - - 2011 - No information 2012 Comments No No information is collected is collected on on this subject this subject To administer this process, in 2012, we launched our Institutional Policy for Contracting Local Suppliers , and then implemented these practices in all of our units, thereby bringing discipline to the way they were put into effect. During the year 34% of suppliers were local suppliers in municipalities where we had plants, either installed or under construction. Table of Contents COMPLETED EC7 - Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation There is a global policy Total number of Percentage of senior managers, senior managers, or common practices of Total workers with of significant of significant employing local residents permanent contracts (LA1) operating units, operating units, in major operating units Plant that come from the that come from the local community local community 37 92.5% 2010 2011 There is no overall policy established for hiring local residents. In this context "local" means individuals who were 100% of the plants 40 in Brazil born in, or have a legal right to reside indefinitely in, the 2012 geographic market of the plant. Report the definition of senior management Senior management comprises the positions of general manager, director and president (GS 38 and above) Comments 5 In 2012 Votorantim Cement began measuring this indicator regarding the procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation. Despite not having a formal policy to encourage local hiring, the 37 members of senior management in Brazil are from this local area. VCNA units were not considered. Local employees includes those born, and those with a legal right to reside indefinitely (e.g. naturalized citizens, foreigners with permanent visas), in the same geographic market of the operating unit. There is no traceability for the years 2010 and 2011, as the information survey began in 2012. GRI Indices / Indicators Report for Votorantim Cimentos 107 PERFORMANCE INDICATORS Indirect Economic Impacts EC8 - Development and impact of infrastructure investments and services provided primarily for public benefit through commercial relations, in-kind or pro bono activities Table of Contents COMPLETED For the whole of Votorantim Cement in Brazil the following investments were made: Construction of Highway SCT 486 –Highway Germano Schaffer - Entrance SC 431 – Vidal Ramos – 6,6 km in length, Stretch of Highway SC 341 – Entrance SCT 486 /Entrance 428 – 11 Km in length , SC 428 – Entrance SC 341 – Imbuia – 7 km , Highway Extra Plano – Imbuia – access to Highway SC 352 – Project to recover and increase capacity – 10 km , containing access points and diversion around urban center of Imbuia.Total improvements in State Highways – 34,6 km TIME-TABLE (period) – jul/2011 a jul/2013 Cost – Keep the reference value – R$ 61,250,000 Construction of Highway MT 402 and access points – Stretch of Highway – Entrance MT 010 – Entrance MT 401 – Coxipó-Açu/Sub. Stretch of Highway Entrance MT010 Km 18 – Stretch No. 1 – 18 km e Stretch No. 2 – 3,62 km, making 21,72 km of new State roads TIME-TABLE (period) – dec/2011 to jul/2013 Cost – keep the reference value – R$ 29,740,278 Improvements to urban roads in the municipality of Ituporanga (SC) – traffic corridor composed of the roads: Pref. Virgilio Scheller, Av.João Paulo II, Governador Jorge Lacerda, Leonel Thiesen- stretch of 5,5 km, added to recovery and increase in capacity of Highway SC 110 , stretch between Ituporanga e Imbuia, in the urban area of Ituporanga with a length of 7,56 km making atotal of 13.1 km of improvements in existing roads and highways. TIME-TABLE (period) – apr/2012 to jul/2013 Cost – keep the reference value – R$ 9,100,000 For all the projects cited the results obtained were the reduction of truck traffic in urban roads, thereby contributing to increasing the safety and quality of life of these communities For the VCNA plants: This type of investment does not normally apply in North America, since it is a responsibility of local government. Comment: Votorantim invests in infrastructure projects with the objective of generating public benefits. Votorantim Cimentos has autonomy in defining these investments which are typically focused on: Construction of highways, and the improvement of urban roads. The results from the projects described above were: reduction of truck traffic on urban roads and improved quality of life in the surrounding communities. The amount invested in 2012 was: R $ 100,090,278 This is the first reporting year for this indicator. There is no information available for comparison. VCBR: Completion of the work is within the agreed timetable and has been communicated to local communities VCNA: The costs are stored in the SAP system ENVIRONMENTAL PERFORMANCE Materials EN1 - Materials used by weight or volume Consumption of Main Materials (million tons) 2010 Page 60 COMPLETED 2011 Cement Other Business VC Total volume of materials (million tons) Comment: 108 2012 41,415,552.93 - - 30,525,691.18 71,941,244.11 For this indicator we considered different materials for each business. Concrete: sand, gravel, cement and rice husk; Aggregates: ground limestone, ground gypsum and clay; Complementary Products: ground limestone, ground gypsum, clay, sand, chemical additives and cements; Cement: ground limestone, ground gypsum, clay, artificial plaster, limestone adt, slag, ash, pozzolan, contaminated soil, gravel and iron mill scale (Cement Sustainability Initiative and Mineral Products Association). Under “Other” we considered the following materials: ash, ground gypsum, contaminated soil, gravel, iron mill scale, other (cement). The element “other (cement)” refers to materials which are not specified in the Environmental Performance Index (EPI) spreadsheet. Relatório Votorantim Industrial 6 ENVIRONMENTAL PERFORMANCE Materials EN2 - Percentage of recycled materials used Recycled materials used (million tons) 2010 Page 60 COMPLETED 2011 Recycled materials used (cement) 2012 265 Raw material substitutes in powder (cement) (Contaminated soil, iron mill scale, gravel, other) “ 1,431,086 The substitute raw materials in the cement grinding mill included: artificial gypsum, slag and ash. - - Additives (Cement) 25,525 Returned concrete reused 6,742 Aggregates 72,597 Total recycled materials used as inputs Total raw materials used (EN1) Percentage of recycled materials used as inputs Comment 7 4,008,810 5,545,025 71,941,244 8% VC’s products have a high content of recycled materials. In addition, we use alternative sources such as low carbon fuels and biomass. For the cement sector, VC has given greater emphasis to the licensing of co-processing for new projects. The data collected for the Inventory are consolidated and have their Key Performance Indicators (KPIs) generated in the CSI Inventory spreadsheet, except for the proportion of alternative raw materials, which has its consolidated KPI calculated in an separate spreadsheet. The amount of waste generated in Engemix was 14,932 tons for PPZ1 and 120,267 tons for PPZ2. These wastes were sent for recycling and/or reused in the Zero Loss Program (PPZ). These two values for reused materials represent 1.34% of the total volume of concrete produced in the year (10,066,993 tons). • PPZ1 - the leftover concrete in the mixer is diluted with additional water and additives, so that the concrete can be reused in other shipments. • PPZ2 - the leftover concrete which has hardened is crushed and returned to the production process as sustainable concrete. The measurement of the consumption of sustainable concrete is automated in the VC System. This is also applied in some types of concrete. The concrete generated in these two processes meet National and International Quality Standards GRI Indices / Indicators Report for Votorantim Cimentos 109 ENVIRONMENTAL PERFORMANCE Energy Page 56 COMPLETED EN3 - Direct energy consumption broken down by primary energy source (Thousand GJ) Important: The data that makes up this index are obtained from the carbon inventory spreadsheet Fuel Used 2010 2011 Regular Fuel 60,895,318 Low carbon fuels Comment 3,819,619 Regular Fuels were: coke, diesel oil, coal, natural gas, gasoline, GLP.B161: G176. For low carbon fuels were: tire, solid waste (mixed industrial waste), oil 2A (waste oil), liquid waste, ethanol, biomass (biomass content from low carbon fuels), and other renewables. In 2012, the price of natural gas fell to a lower level. In order to reduce fuel costs, Suwannee America Cement increased consumption of natural gas in place of coal. Coal consumption in 2011-2012 declined significantly despite the company’s increased production. This was due to an increased consumption of natural gas and low carbon fuels in 2012. Page 56 COMPLETED EN4 - Indirect energy consumption by primary source (thousand GJ) Important: The data that makes up this index are obtained from the carbon inventory spreadsheet Period 2010 2011 Electric power - Own Generation Electric power - Purchased with incentives Total Consumption of Indirect Energy Energy Matrix (EN3 + EN4) Total Consumption of Energy (Direct + Indirect) 110 2012 997,687 Electric power - General Purchases 2012 11,365,122 0 0 0 12,362,809 2010 0 2011 0 2012 97,189,559 Percentage of Non-Renewable Energy (NRE) in the Matrix 79.4% Percentage of Renewable Energy (RE) in the Matrix 20.6% Relatório Votorantim Industrial 8 ENVIRONMENTAL PERFORMANCE Energy Pages 56 and 58 COMPLETED EN5 - Energy saved due to improvements in conservation and efficiency (GJ) Important: The data that makes up this index are obtained from the carbon inventory spreadsheet Period 2010 2011 2012 (2,014,086) (4,121,613) Total energy saved due to improvements in conservation and efficiency (thousands of GJ) (485,353) Replacing the fuel for clinker with pozzolan (64,800) Increased efficiency Name of Initiative/Program Percentage improvement in efficiency of energy utilized -0.63% -0.39% -2.23% Replacing the fuel for clinker with pozzolan Improvement in energy efficiency (%) - EN5 Percentage improvement in efficiency of energy utilized 2010 2011 2012 0.00% -0.30% -0.25% Votorantim Cimentos has been systematically reducing its electricity consumption since 1994, through the adoption of new technologies: • Use of precalciner in new plants, reducing fuel consumption and enabling increased replacement of fossil fuels by organic and industrial waste; • Use of high efficiency motors; • Use of frequency inverters in engines with power higher than 250 kW; • Installation of Roller Mills instead of Ball Mills, in raw milling; • Installation, since 2006, of Roller Mills instead of Ball Mills, for cement milling; Comments: Another very important point is the replacement of clinker by slag or fly ash, of thermoelectric power plant, in cement production. This practice has been widely used since long ago, around the world and also in Brazil. It turns out that slag and fly ash are not available in the plants further away from major centers, and then calcining clay is required to obtain a product called pozzolana, that can also be used in cement production. Votorantim then developed, based on the acquired operation of the two existing old kilns at Poty Paulista unit, a process for the production of pozzolana on a large scale, reaching 1000 tons / day. The pozzolana production has no GHG emissions derived from limestone, GHG emission derived from fuel only, a rate much lower than that presented in clinker production. Thermal energy consumption in puzzolan production is 27% lower than the production of clinker. Today VC has 4 pozzolana kilns in operation. Water EN8 - Total water withdrawal by source Withdrawal by source (m³) 2010 Surface water Underground water Page 61 COMPLETED 2011 2012 10.117.039 7,818,984 3.970.086 Rainwater - Water supply companies 914.667 38,244,810 15.001.792 52,145,301 98,209,095 Effluents from another organization Vegetable condensate water Other (underground water for industrial use/other purposes) Total water withdrawal by source Comment: 9 0 The comparison of the information on total water withdrawal by source with previous years presents significant differences, since the management of the compilation of the information has been improved, as from 2012. Quantitative data for source type is not collected at all plants. The total value of Underground Water (industrial) and Underground Water (for other purposes) were included in the category “Other (underground water for industrial use / other purposes).” GRI Indices / Indicators Report for Votorantim Cimentos 111 ENVIRONMENTAL PERFORMANCE Biodiversity EN11 - Location and size of land owned, leased or managed which is in, or adjacent to, protected areas and also areas of high biodiversity value which were outside protected areas. Biome found in the area Page 68 PARTIAL Plant located inside conservation area (UC) (Km ²) Inside the conservation area or adjacent to it Atlantic Rainforest Cerrado Cerrado and Atlantic Rainforest (Transition Zone) Total inside conservation/protected area In 2012 we defined the method for gathering information on the location and size of our land (owned, leased or managed) which is in, or adjacent to, protected areas and also areas of high biodiversity value which were outside protected areas. The software, called IBAT, includes a database on areas of importance for world biodiversity thus allowing the assessment and mapping of VC’s operations and the identification of overlaps with areas of high importance for biodiversity. The overall management of this information, using the software, is carried out by the corporate Environmental area, and the detailing of the identification of overlaps is done by the local unit. Comment: In Brazil, 80.43% of the 48 units analyzed had overlaps, and in VCNA, 28.57% of the 34 units analyzed had overlaps. Of these, 57.32% had overlaps in areas of high biodiversity value. In relation to restoration plans, 10.41% of the 48 units in Brazil that were assessed have developed plans to restore the affected areas. In VCNA, 100% of the 34 units have restoration plans. The weighted average of units in Brazil and VCNA with restoration plans is 48%. When we assessed the plants for a Biodiversity Management Plan (BMP) we found that 5.41% of the 48 units in Brazil had such plans. VCNA has not yet made this assessment. Including the 34 VCNA units the average number of units that have a BMP is 1.24%. Various activities were carred out under the umbrella agreement of technical cooperation between VC, SBE (Brazilian Society of Speleology) and RBMA (Biosphere Reserve of the Atlantic), for example, a survey of environmental assets in one of the areas owned by VC. More information is available at: http://www.cavernas.org.br/cooperacaotecnica. This indicator is reported in a manner similar to that of the CSI, as KPI 1 Biodiversity, which is defined as the number of operating units that are located within or adjacent to i) Protected Areas and ii) Other areas important for biodiversity. The IBAT tool provides information about the position in relation to the protected area (containing portions of the protected area) and the type of operating unit, which, in this case, are mines. 112 Relatório Votorantim Industrial 10 COMPLETO ENVIRONMENTAL PERFORMANCE Biodiversity EN12 - Description of significant impacts of activities, products and services in protected areas and areas of high biodiversity value outside protected areas Page 68 COMPLETED Major Significant impacts Report the nature of the Report the significant direct Does the associated with activities, impacts on the following aspects: and indirect impacts, either positive project have products and services construction or use of factories or negative in relation to: species outside of the organization and mines, pollution, introduction affected; size of impacted areas; partners? of invasive species, reduction of length of time of impacts; reversibility species, habitat conversion, changes or irreversibility of the impacts in ecological processes outside the natural range of variation 2010 2011 2012 Considering the units The nature of the impacts cited VC’s unit in Ribeirão Grande (SP) that have a Biodiversity are due to implementation and has developed a Biodiversity Management Plan, the impacts operation of the units, which often Management Plan. The main negative identified were: changes are close to areas of high importance impacts identified were: the loss of thick to local aquifer systems; for biodiversity, as in the case of unit forest areas and the consequences; deforestation and removal Ribeirão Grande. This location of this changes in plant life in the community; of natural vegetation; unit overlaps with an area called population displacement due to the increased noise; possible "Maciço Florestal de Paranapiacaba" pumping of mine run-off water; changes loss of natural caves; loss which is classified as an Important in riparian vegetation from drained of habitats in the area of direct Birdlife Area (IBA ) and is a priority areas; disturbance of terrestrial fauna; influence; risk of invasion area for conservation due to the changes in the community of wildlife; by exotic species; risk to system of springs and streams changes in the habitat of fish neighboring ecosystems; flowing into the Paranapanema populations. These potential impacts decrease in richness of river, according to MMA, 2007. are being assessed by the unit according structural species; and Furthermore, in the surrounding to 3 monitoring plans. In this same unit, changes in the indicators area, within 5 Km, there is an VC acquired a pilot project “Survey or the behavior of terrestrial Environmental Protection Area, of Environmental Assets”, in an area species, among others. "Serra do Mar", and an UNESCO of more than 300 ha that had originally World Heritage Site, the Southeast been in an advanced state of degradation. Atlantic Rainforest Reserve. The restoration of forest area was initiated in 2001, and accompanied by continuous monitoring and research studies by university partners. There has been a notable gradual occupation of habitats by species of fauna groups that are being studied and monitored. Describe the process of collection and compilation of information covering the aspects and the impacts of the operations on the biodiversity in the area. 2010 11 GRI Indices / Indicators Report for Votorantim Cimentos 113 ENVIRONMENTAL PERFORMANCE Biodiversity EN12 - Description of significant impacts of activities, products and services in protected areas and areas of high biodiversity value outside protected areas Page 59 68 E 60 PÁGINAS COMPLETED 2011 The survey of biodiversity issues is carried out through an environmental impact study, as well as through other types 2012 of surveys conducted by each operating unit. Comments: In 2012 Votorantim conducted a survey of recognized high biodiversity areas around its operations and found that over 80% of its operations in Brazil are in such areas. As a result VC has already started preparing BMPs for these areas and aims to have these plans for 100% of the units in these situations by 2020. We also started a pilot project in 2012 to survey our environmental assets under a technical cooperation agreement signed with SBE (Brazilian Society of Speleology) and RBMA (Biosphere Reserve of the Atlantic). This project consists of the detailed assessment of each of VC’s properties in Ribeirão Grande (SP) in order to enable the preparation of a Sustainable Land Management Plan (SLMP) for the area in the Atlantic Rainforest. This project aims to integrate the conservation of biodiversity and ecosystem services into the strategic planning of the organization (providing tools and strategies). Page 68 EN13 - Habitats protected or restored Biome PARTIAL Total area of the habitat (sq km) Description of the habitat 10.12 Protected area - - 10 - Atlantic Rainforest Cerrado Cerrado and Atlantic Rainforest (Transition zone) TOTAL Comments: For this indicator only Vidal Ramos and Porto Velho units were considered. Page 68 EN14 - Strategies, current actions and future plans for managing impacts on biodiversity COMPLETED 1) Explain how the theme ‘Biodiversity’ was discussed or considered in the Environmental Impact Assessment and Environmental Impact Reports (EIA-Rima). The Environmental Impact Assessments (EIA) at the plants were carried out in such a way as to allow the environmental assessment of the areas of influence of the projects, considering the identification and evaluation of impacts and an integrated analysis. In the section of the EIA report called Diagnostic of the Biotic Environment, there is a description of the flora and fauna, as well as the ecosystems that integrate the two groups. 2) List the methodologies used to determine the risks to biodiversity. Environmental impact studies 3) What were the targets and objectives established with relation to the theme ‘Biodiversity’? 2020: For 2020 our goal is that 100% of those units with an overlap in an area of high biodiversity importance will have Biodiversity Management Plans. In addition to maintaining the existing partnership we will look to sign other agreements with NGOs targeting the biodiversity theme. 4) What were the monitoring processes adopted? Vidal Ramos: We conduct an annual survey to monitor mammals and birds. These groups were selected as a proxy for biodiversity since there is substantial research on the ecological requirements of these species. The results allow us to assess the impacts on wildlife caused by the plant operations. 5) Cite the public reports prepared in 2012 that relate to the theme ‘Biodiversity’. “Vidal Ramos: The monitoring results are entered into the Monitoring Report on Environmental Management of Operations for the years 2008, 2009, 2010 and 2011. 114 Relatório Votorantim Industrial 12 ENVIRONMENTAL PERFORMANCE Biodiversity Page 68 EN14 - Strategies, current actions and future plans for impacts managing on biodiversity COMPLETED 6) Describe the influence of government regulations on the management of risks to biodiversity. “Vidal Ramos: The list of fauna identified is compared to the list of Brazilian fauna threatened with extinction (Normative Instruction 03/2003).“ 7) Ecosystem Services: Cite the projects undertaken with a focus on identifying the impact/dependence and valuation. There was no management of this item for the year 2012 Comment: In 2012 we surveyed the overlaps of our operations with areas of high biodiversity, using the IBAT software, which allowed to evaluate the proximity of our operations to areas known to be of high biodiversity importance. We have also developed several projects under a cooperation agreement, signed in 2011, with the Biosphere Reserve of the Atlantic (RBMA) and the Brazilian Society of Speleology (SBE). More information at: (http://www.cavernas.org.br/cooperacaotecnica), Among these projects was the publication of a book, The Human Being and the Karst Landscape during the international conference Rio+20, as well as the project to survey the environmental assets in the pilot area of the Ribeirão Grande plant. For the preparation and implementation of a Biodiversity Management Plan, the corporate area identifies the units that have an area of influence that overlap with areas of importance to biodiversity, and then each operational unit is responsible for preparing its own plan. EN15 - Number of species on the IUCN Red List and national conservation lists, with habitats in areas affected by operations, by level of extinction risk Number of endangered species by extinction risk level: Table of Contents COMPLETED 2010 2011 2012 Critically endangered - Endangered - Vulnerable - Near threatened - Least concern - Note: Classification according to the IUCN Red List. Não material Comments We have not collected data on the number of species on the IUCN Red List and national conservation lists, with habitats in areas affected by operations, by level of extinction risk. This indicator will be reported in the coming years. Emissions, Effluents, and Waste EN16 - Total direct and indirect emissions of greenhouse gases, by weight (GHG) Direct GHG emissions (tCO2 eq) 2010 Table of Contents COMPLETED 2011 Stationary Combustion 6,384,784 Mobile Sources - Owned 562,484 Process 11,828,299 Waste Treatment 0 Soil - Limestone 0 Soil - Nitrogen Fertilizer 0 Other Total Direct Emissions - Scope 1 Indirect Emissions (tCO2eq) Electric Power Total Indirect Emissions - Scope 2 13 2012 GRI Indices / Indicators 0 2010 0 2011 18,775,567 2012 0 0 485,660 485,660 Report for Votorantim Cimentos 115 ENVIRONMENTAL PERFORMANCE Emissions, Effluents, and Waste EN17 - Other relevant indirect emissions of greenhouse gases, by weight Other indirect GHG emissions (tCO2 eq) 2010 Table of Contents COMPLETED 2011 2012 0 0 0 0 0 0 19,261,227 Transportation by third-parties (cargo, goods, etc.) Total Total Emissions Carbon capture 0 Carbon stock 0 Carbon suppression 0 Page 62 PARTIAL EN18 - Initiatives to reduce emissions of greenhouse gas emissions and reductions achieved (GHG) Initiatives in 2010 Projects that generated emission reductions in 2010 Site Effective reductions Status in tCO2 eq/year VC - 59,485 Awaiting 2nd issue Hydroelectric plant with existing reservoir of Certified Emission Pedra do Cavalo Reductions (CERs) Awaiting 2nd issue 2,074 Fuel substitution VC - Cubatão Reductions (CERs) 6,562 Plants with the (corresponding Energy Efficiency Ongoing program to the years 2007 Program Energy Efficiency Initiatives 2012 Projects that generate reductions in 2011 of Certified Emission to 2010) Effective reductions Status in tCO2 eq/year Site Waiting 2nd issue VC 59,485 Pedra do Cavalo of Certified Emission Hydroelectric plant with existing reservoir Reductions (CERs) 9,829 (corresponding to VC - Cubatão the crediting period Project completed of the project from Heat Reclaimed Iniciativas 2012 Projects ongoing in 2012 116 2004 to 2011) Effective reductions in tCO2 eq/year Status Site UHE in existing reservoir - - - Heat Reclaim - - - Relatório Votorantim Industrial 14 ENVIRONMENTAL PERFORMANCE Emissions, Effluents, and Waste EN18 - Initiatives to reduce emissions of greenhouse gas emissions and reductions achieved (GHG) Comments: Page 62 PARTIAL Among the factors which reduce the net emissions of CO2/ton kg per ton of cementitious product we can cite the gradual introduction of pozzolan kilns to replace clinker kilns (the use of pozzolan has a lower heat consumption compared to clinker). The pozzolan kiln consumes 750 kcal/day. With this kiln there is an estimated saving of 30% in thermal consumption compared to the clinker kiln. Saving 64,800 GJ of energy is equivalent to saving 8,500 tons of coke. The technology used before 1994 in VC kilns was the kiln with pre-heater, a technology that has a higher thermal consumption than the new technologies implemented as from that year onwards. The calciner technology has a lower heat consumption and has been constantly upgraded. The present process has a process yield of 67% (21,100 t fuel/day) which is more efficient compared to the former process yield of 33% (43,550 t fuel/day) . Since 2006 six plants have had the efficiency of their production process improved, namely, Cimesa, Xambioá, Santa Helena, Salto, Vidal Ramos and Cuiabá. Votorantim Cement currently has 4 pozzolan kilns in operation. One project, still experimental, which is being undertaken in a St. Marys plant, together with the Canadian government, is dealing with sequestration of carbon from the atmosphere. We have projects to reduce the clinker/cement factor, to increase the replacement of conventional fuels with low carbon fossil fuels and biomass, and to the heat consumption in clinker production and the electric power consumption in cement grinding. EN19 - Emissions of substances that destroy the ozone layer by weight Table of Contents COMPLETED The indicator was not reported because it was not considered material. 15 GRI Indices / Indicators Report for Votorantim Cimentos 117 ENVIRONMENTAL PERFORMANCE Emissions, Effluents, and Waste Table of Contents COMPLETED 2011 2012 NOx Emissions 29,754.18 34,598.02 SOx Emissions 19,230.92 22,809.86 EN20 - NOx, SOx and other significant air emissions by type and weight Emissions of NOx, SOx and PM (t) 2010 PM (Particulate Material) Emissions 3,714.26 2,957.53 52,699.36 2011 0.27 60,365.41 2012 0.29 Cadmium (Cd) 0.11 0.15 Thallium (Tl) 0.36 0.45 0.00 2010 0.74 2011 390.70 0.89 2012 289.30 0 53,091 289 Total Emissions of NOx, SOx and PM Emissions of heavy metals (t) Mercury (Hg) Total Emissions of Heavy Metals Other air emissions (t) Volatile Organic Compounds (VOC) (or THC) Total Emissions 2010 The emission values reported in 2012 have risen in absolute terms, part of which is proportional to the organic growth of the company. However, considering this growth, the amount of emissions should have been much higher. This did not occur because there were major investments in new technologies, especially related to retrofit, with lower rates of emissions. Comment: The significant investments mentioned below are retrofits, that is, a change in technology from electrostatic filters to bag filters. This change of technology only reduces the emission of particulate matter and has no direct influence on the emission of gases. There has been a notable reduction in emission (1,300 tons less PM emitted). In 2012, investments were made to retrofit existing filters into bag filters that provide better efficiency in the process, for the following plants: Pinheiro Machado W1, W2 Itaú de Minas, Rio Negro W1. In relation to NOx emissions, one of the largest kilns (in terms of productive capacity) commenced operations in 2012, the W5 at our plant in Salto de Pirapora. Despite having an emissions cleaning system, it is one of the most critical plants for NOx emissions. Several areas of VC are currently involved in finding a solution to reduce the impacts of this kiln. After the W5 kiln at Salto de Pirapora the next most critical kiln is the W1 at the Vidal Ramos plant, which has been operating since mid-2011, and thus had the greatest impact only on the difference in emissions from 2011 to 2012, since it operated for the full year in 2012. In absolute terms the emissions were 4x higher due to the higher time of operation (2x) and higher production (3x). For these two plants, and a third plant, that together have the greatest impact on these parameters, VC has planned investments for 2013 and 2014. In the case of SOx, the same comment for NOx for the W1 kiln at Vidal Ramos applies. This kiln is also one of the most critical in this parameter. This plant alone contributed about 3,000 tons of SOx emissions in 2012, compared to about 800 tons in 2011 (also due to increased operating time and output). The difficulty in reducing SOx emissions, especially in this plant, is due to the presence of pyrite in the raw material (compound containing sulfur). Among all the kilns, the largest contributor of SOx is Kiln No. 3 at the Cimesa plant. CAPEX investments are planned for these kilns in 2014 and 2013, respectively. In addition, a kiln at the Bowmanville plant in North America emits significant amounts of SOx. Research work will begin on this case in 2013. EN21 - Total water discharge by quality and destination Discharge of water, by treatment (m³) 2010 Table of Contents PARTIAL 2011 Waste-water with treatment Waste-water without the need for treatment Total water discharged Discharge of water, by destination (m³) 2012 1,253,965 0 2010 0 2011 1,253,965 2012 Ocean / Sea - Rivers 1,253,965 Lakes - Other Total water discharged 0 0 1,253,965 Comment: Quantitative data for source type is not collected at all plants. 118 Relatório Votorantim Industrial 16 ENVIRONMENTAL PERFORMANCE Emissions, Effluents, and Waste 2010 0,00 Page 62 COMPLETED 2011 0,00 2012 106,575.16 Composting - - - Internal reuse/recycling - - - External reuse/recycling with value-added - - - External reuse/recycling without value-added - - - Recovery Incineration (or use as fuel) - - - Co-processed/Refined - - - Landfill - - - Industrial landfill - - - Waste injected underground - - - Others - directed to specific uses - - - 0,00 0,00 106,575.16 22,581.34 Composting - - - Internal reuse/recycling - - - External reuse/recycling with value-added - - - External reuse/recycling without value-added - - - Recovery - - - Incineration (or use as fuel) - - - Co-processed/Refined - - - Landfill - - - Industrial landfill - - - Waste injected underground - - - Others - directed to specific uses - - - 0,00 0,00 22,581.34 129,156.51 Composting - - - Internal reuse/recycling - - - External reuse/recycling with value-added - - - External reuse/recycling without value-added - - - Recovery - - - Incineration (or use as fuel) - - - Co-processed/Refined - - - Landfill - - - Industrial landfill - - - Waste injected underground - - - Others - directed to specific uses - - - Unclassified disposal - - 129,156.51 EN22 - Total weight of waste by type and disposal method Total Weight of Waste (tons) NON-HAZARDOUS waste disposal Unclassified disposal HAZARDOUS waste disposal Unclassified disposal TOTAL waste disposal Comment: 17 Data for “Total Amount” is consolidated, covering all the business segments. VC does not have full management control over the disposal of waste generated by its plants. Achieving full control is one of the goals for the coming years. GRI Indices / Indicators Report for Votorantim Cimentos 119 ENVIRONMENTAL PERFORMANCE Emissions, Effluents, and Waste EN23 - Total number and volume of significant spills Significant spills 2010 2011 Table of Contents PARTIAL 2012 Plant Oil 3 Quantity Oil 4.5 Cubic meters (m³) Chemicals 4 Quantity Chemicals 2.704 Cubic meters (m³) Fuels 0 Quantity Fuels 0 Cubic meters (m³) Other (please specify) 0 Quantity Other (please specify) 0 Cubic meters (m³) Total number 2010 of spills - Plant Total volume - Cubic meters (m³) Total number 2011 of spills - Plant Total volume - Cubic meters (m³) Total number 2012 of spills Total volume 7 Plant 7.204 Cubic meters (m³) Report the impacts of significant spills 2010 - 2011 The principal environmental impacts were the contamination of water (rivers and lakes) and the soil of the area 2012 surrounding the wastewater storage basin. Spills reported in the financial statements 120 2011 2012 Location of spill (Plant) - - 0 Spill volume (m³) - - 0 Oil - soil - - 0 Oil - water surface - - 0 Fuel - soil - - 0 Fuel - water surface - - 0 Waste - soil - - 0 Chemicals - water surface - - 0 Chemicals - soil - - 0 Chemicals - water surface - - 0 Other (Specify) - - 0 Material 2010 Relatório Votorantim Industrial 18 ENVIRONMENTAL PERFORMANCE Emissions, Effluents, and Waste Comments Each VC plant has internal controls for spills that were not previously fully reported to the corporate area, so it is not possible to compare the trends in indicator. As from 2012 we implemented a standard procedure “Registration and Reporting of Critical Environmental Events” and the reporting is made through the Environmental Performance Indicator (EPI) worksheet. For the management of this indicator there is a standard procedure that sets guidelines for the Registration and Reporting of Critical Environmental Events. It is applicable to all of VC’s plants and contractors and subcontractors where the activities, products, or services performed could result in critical environmental events. The events are divided into 6 levels and, depending on the level, there is a different reporting channel. Products and Services EN26 - Initiatives to mitigate the environmental impacts of products and services, and extent of the reduction of impacts Pages 55, 60 and 92 COMPLETED Use of Materials 2010 2011 Initiative Related Quantitative Impacts - - - - VCBR: CEMENT: Volta Redonda: Recovery of two Permanent Preservation Area (one still being finalized) within the grounds of the factory. VCNA: CEMENT: Charlevoix: low carbon fuels, 2012 screening of waste landfill for co-processing. - Water Use 2010 2011 Initiative Related Quantitative Impacts - - - - VCBR: CEMENT: Cantagalo: Increased reuse of water consumption (74.09%) with the transposition of the effluent discharge points from the oil and water separators, from mechanical maintenance and the machine and vehicles workshop, to the water basin for cooling bearings. VCNA: CEMENT: St. Marys: Action plan for 2012 19 noise reduction. - GRI Indices / Indicators Report for Votorantim Cimentos 121 ENVIRONMENTAL PERFORMANCE Products and Services Emissions Initiative Related Quantitative Impacts 2010 - - 2011 - - VCNA: CEMENT: Branford: Use of hydrated lime, use of low carbon fuels, use of artificial gypsum 2012 to replace gypsum, limestone addition. Effluents 2010 2011 Initiative Related Quantitative Impacts - - - - VCBR: CEMENT: Volta Redonda: Geoenvironmental studies were conducted semiannually in the slag storage area, in order to evaluate the level of groundwater contamination. Effluent analysis, Wastewater Treatment 2012 installation and suitability for drinking. - Noise Pollution Initiative Related Quantitative Impacts 2010 - - 2011 - - VCBR: CEMENT: Santa Cruz: In 2013 we plan to instal a silencer in the chimney of the mill fan, which has a noise level of 104 dB at source. With the installation of this equipment, there is the possibility of reducing the noise level to 85 dB. Another project for 2013 is the construction of a washer for cleaning tires using about 2012 122 40,000 liters of rainwater. - Relatório Votorantim Industrial 20 ENVIRONMENTAL PERFORMANCE Products and Services Waste Initiative Related Quantitative Impacts 2010 - - 2011 - - VCBR: COMPLEMENTARY PRODUCTS Cajamar: Reduction of cement consumption in mortar/ Barueri: Reducing Waste Generation / CEMENT: Itaú de Minas Civil construction waste is reused in the production process (EV crusher) / Poty Paulista: Improvement in the process of waste disposal, specially in the last two years / Sobradinho: Reuse of 1,285,432 tons of process waste (used in co-processing), instead of disposal in landfills/ Volta Redonda: The Volta Redonda plant produced only 9,327 tons of cement in 2012. For such activities, we use water trucks for wetting internal roads, along with sweepers Capivari de Baixo: Reduced consumption 2012 Comment: 21 of coal per ton of dried ash. - The management of initiatives to mitigate the environmental impacts of products and services and the extent of reduction of these impacts is measured by specific indicators for each of the themes presented above, for the lines of business (Cement, Engemix, Aggregates and Complementary). Success story: The Zero Loss Program (ZPP) arose from the need and the opportunity to align the Engemix units with the Votorantim Group’s management model, specially in regard to its sustainability objectives: - “Being sustainable is to be able to ensure the continuity and growth of our business in the long-term, anticipating the demands of stakeholders and incorporating them into the company’s goals.” The objective of the program is to reduce environmental liabilities in the operating units. The volume of discarded concrete is reduced by a process of stabilization and reuse of the residual concrete, by the recycling of concrete waste in the production and by the use of Sustainable Aggregate Votorantim has developed a pozzolan production kiln with large-scale production. The kiln can produce 1,000 tons / day. The production using pozzolan does not generate CO2 emissions from limestone, only from fuel combustion. GRI Indices / Indicators Report for Votorantim Cimentos 123 ENVIRONMENTAL PERFORMANCE EN27 - Percentage of products sold, and their packaging materials, which are recovered in relation to the total products sold by category of product. Products by category Table of Contents NOT REPORTED 2010 2011 2012 Plant Cement - - Cubic meters Aggregates - - Cubic meters Complementary Products - - Cubic meters Engemix - - Cubic meters Other (Specify) - - Cubic meters Total 0 0 0 Cubic meters 2010 2011 2012 Plant Cement - - Cubic meters Aggregates - - Cubic meters Complementary Products - - Cubic meters Engemix - - Cubic meters Other (Specify) - - Cubic meters Total 0 0 0 Packaging recovered (recycled or reused) Cubic meters Percentage of recovered products 2010 2011 2012 Plant Cement - - 0% Percentage Aggregates - - 0% Percentage Complementary Products - - 0% Percentage Engemix - - 0% Percentage Other (Specify) - - 0% Percentage 0% Percentage Total Comments: This is the first year of reporting on this indicator. No collection of data to report on this indicator. We have some initiatives, that are in the form of pilot studies, which aim to collect empty cement bags for sustainable disposal. In 2012, Votorantim Cement initiated a study on the reverse logistics of cement bags, i.e. to provide the sustainable disposal of empty bags that are currently left at construction sites and with retailers. For this, we have formed the Sustainability committee that is evaluating short and long-term opportunities. The first step of the project was to identify processes that are feasible for damaged and dirty bags. Some hypotheses are being studied such as using the bags as a raw material input for the fiber-cement and roofing industries or for co-processing in cement kilns. Another relevant point is the discussion of the roles and responsibilities of each link in the industry chain in a reverse logistics system including: paper manufacturer, ABCP, builders, shops, final consumer, cement manufacturer, and government. There are no short-term actions in progress, but the studies are being finalized prior to taking action with our customers. In conformity EN28 - Monetary value of significant fines and total number of nonmonetary sanctions for non-compliance with environmental laws and regulations Period 2010 COMPLETED 2011 Number of non-monetary sanctions - - 33 Total monetary value of significant fines - - 3,565,944.76 Legal actions moved through arbitration mechanisms - - 0 Comment: 124 Table of Contents 2012 1. Implementation of the new corporate standard. 2. This includes the requests received and amounts paid, including both lawsuits filed and administrative proceedings. 3. VC: The VCNA plants are now included. 4. For this subject, the data began to be published in reports addressed to interested parties from 2012. Relatório Votorantim Industrial 22 ENVIRONMENTAL PERFORMANCE General Pages 55 and 56 COMPLETED EN30 - Total expenditure in investments and expenses for environmental protection, by type Environmental investments and expenses (R$) CAPEX (Investments) 2010 4,416,818 2011 82,918,575 2012 31,690,068 900 0 0 Environmental Management 749,842 12,604,982 6,682,035 Conservation, Reforestation and Biodiversity 595,383 442,480 4,287,468 Environmental Education Environmental Prevention 335,046 667,425 864,373 Treatment of air emissions 1,242,650 59,114,376 18,036,477 Waste Treatment 712,952 1,651,704 230,896 Wastewater Treatment 1,464,911 569,518 2,048,483 HOD - Environmental Area 0 0 0 Decommissioning/Remediation (soil and water) 0 0 123,908 0 0 0 210,527 6,376,903 6,389,125 27,685,393 0 27,787,572 Environmental insurance Other Environmental Expenses OPEX (Expenses) Environmental Education Environmental Management Conservation, Reforestation and Biodiversity 99,183 225,913 524,545 2,453,041 5,933,265 5,502,292 1,187,583 5,097 490,118 Environmental Prevention 242,328 291,769 805,861 Treatment of air emissions 2,101,568 10,978,160 3,292,975 Waste Treatment 960,900 3,063,099 5,939,534 Wastewater Treatment 446,427 553,964 1,475,410 HOD - Environmental Area 0 0 5,026,257 Decommissioning/Remediation (soil and water) 0 0 1,262,195 Environmental insurance 0 0 0 Other environmental expenses Total Environmental Education Environmental Management Conservation, Reforestation and Biodiversity 68,359 6,149,105 2,770,920 10,793,721 110,603,968 59,477,640 100,083 225,913.00 524,545.00 3,202,883 18,538,247.00 12,184,327.00 600,480 932,598.00 5,475,051.00 Environmental Prevention 577,374 959,194.00 1,670,234.00 Treatment of air emissions 3,344,218 70,092,536.00 21,329,452.00 Waste Treatment 1,673,852 4,714,803.00 6,170,430.00 Wastewater Treatment 1,015,945 2,602,447.00 2,940,321.00 HOD - Environmental Area - - 5,026,257.00 Decommissioning/Remediation (soil and water) - - 1,386,103.00 Environmental insurance Other environmental expenses - - 0.00 278,886 12,538,230.00 2,770,920.00 Comment: OPEX values do not include the units of VCNA. 23 GRI Indices / Indicators Report for Votorantim Cimentos 125 SOCIAL PERFORMANCE - LABOR PRACTICES Employment Period 2010 Page 80 PARTIAL 2011 Monthly paid 7,756 8,349 9,339 61 7,817 2,937 13 8,362 1,251 21 9,360 2,717 217 281 339 69 286 11,040 104 385 9,998 155 494 12,571 2010 2011 2012 LA1 - Total workforce by employment type, employment contract, region 2012 Hourly paid Trainee Own Subtotal Own Subtotal VCNA Intern and "Summer Student" Apprentice Subtotal Interns and Apprentices Total Employees per category Own employees Director / Chairman Manager Coordinator / Consultant Technician / Analyst / Supervisor Trainee Operational Intern Apprentice Direct employees VCNA Owner+Intern+Apprentice Comment: 13 13 13 178 193 226 264 302 398 1,094 1,285 1,468 61 13 21 6,207 6,556 7,234 217 281 339 69 104 155 2,937 11,040 1,251 2,717 9,998 12,571 For the number of employees reported in this report, the criterion used followed the pattern set by GRI methodology. As the number of employees of VCNA was not available, the calculation for these employees was acquired from the difference of total employees provided by HOD VC and the total number of employees published in the CSI spreadsheet. LA2 - Total Number and Turnover of Employees by Age Range, Gender and Region Period 2010 Pages 81 and 82 PARTIAL 2011 Employees 9,854 Dismissals 2,231 Total Turnover Comment: 126 2012 22.6% Data reported include all units of the Organization, not only the units indicated in Granularity Table of Business. The values refer to the number of own employees laid off, not including employees with time-specific contracts and interns. The figures only consider employees VCBR. VCNA Employees were not included. Relatório Votorantim Industrial 24 SOCIAL PERFORMANCE - LABOR PRACTICES Employment Page 81 COMPLETED LA3 - Benefits provided to full-time employees that are not provided to temporary or part-time, by major operations Benefits Required by Law Applicable to employees Illness and accident assistance VC Periodic and laboratory medical examinations VC, VCNA * Maternity/paternity leave VC, VCNA * Variable remuneration (PPR) VC, VCNA * Chartered transportation VC Uniforms VC, VCNA * Transport vouchers Additional Corporate Benefits VC Applicable to employees Dental Assistance VC, VCNA * Medical Assistance VC, VCNA * Private Pension Plan (VotorantimPrev) VC, VCNA * Group Life Insurance VC, VCNA * Basic Food Hamper VC Company Arrangements with Pharmacies VC, VCNA * Company Arrangements with Opticians VCNA * Assistance for children with special needs VCNA * Child Day-care Assistance VC Funeral Assistance VC, VCNA * Christmas Toys/Children's Day AGRE, CIM, VCNA ** School Kit Christmas Hamper VC Company Arrangements with Private Gyms VCNA ** Company Arrangements with Social Clubs (S System - SENAI, SESI, SESC, SEST, SENAT). VC *, * VCNA Coverage for Disability/Permanent Injury VC, VCNA * Meal Vouchers/Food Vouchers Amounts Invested in Benefits (R$ Millions) VC 2010 2011 Amounts Invested in Benefits (R$ Millions) 2012 220,58 Comment VCBR: No changes in benefits from 2011 to 2012. Relations between workers and management LA4 - Percentage of employees covered by collective bargaining agreements Period 2010 Page 85 COMPLETED 2011 Employees covered by trade union agreements (%) Comment: 98% The value of LA1 reported includes only own active employees. The total number of employees considered for this indicator includes: all VCBR workers. The figures only consider employees VCBR. VCNA Employees were not included. Table of Contents NOT REPORTED LA5 - Minimum notice for advance communication of operational changes, including when it is specified in collective agreements Period The indicator was not reported because it was not considered material. 25 2012 GRI Indices / Indicators 2010 2011 2012 - - - Report for Votorantim Cimentos 127 SOCIAL PERFORMANCE - LABOR PRACTICES Occupational Health and Safety LA6 - Percentage of total workforce represented in formal health and safety committee, composed of managers and workers that help monitor and advise on occupational health and safety programs Period Table of Contents 2010 COMPLETED 2011 2012 None to 25% 25 % to 50% 50% to 75% Over 75% Comment: X It is planned for the coming years that all VC employees will be represented by the formal health and safety committee. The number of total employees reported includes only own active employees. The total number of employees considered for this indicator includes: all VCBR and VCNA employees. LA7 - Rates of injury, occupational diseases, sick days, absenteeism and work-related fatalities by region Direct and Indirect Employees Period Pages 70 and 72 PARTIAL 2010 2011 Direct deaths of Employees (on-site) 0 0 2 Fatality rate (per 10,000 direct employees) 0 0.00 1.59 Indirect deaths of Employees (On-site) 2 0 2 Indirect deaths of Employees (Off-site) 1.64 2 6 0 2 5 40 33 29 1.65 1.27 1.06 14 26 16 0.51 0.77 0.47 3,141 3,335 2,927 725 888 515 Deaths of third parties 2012 Number of Accident with lost time (Lost Time Injury), of direct Employees Frequency Rate of Injuries with lost time by direct employees (LTI Frequency Rate) (per million of worked hours ) Number of aciddent with lost time (Lost Time injury), of indirect employees Frequency Rate of Injuries with lost time by indirect employees (LTI Frequency Rate) (per million of worked hours ) (onsite) Number of Days Lost (direct employees) (Calendar days) Number of Days Lost (indirect employees) (Calendar days) Comment: 128 For this indicator CSI methodology was adopted that considers the deaths of direct employees (2) and indirect on-site (2), as shown above. The CSI methodology (Cement Sustainability Initiative - Cement Sector Initiative) also considers the indirect deaths off-site (6). CSI also considers third parties deaths (5). Not included in this classification are any people directly or indirectly employed in Votorantim Cimentos. Third parties usually include customers and visitors of the Company. Also included are drivers or passengers involved in accidents with vehicles off-site of the Company, but only if there is culpability of the Company. Relatório Votorantim Industrial 26 SOCIAL PERFORMANCE - LABOR PRACTICES Occupational Health and Safety LA8 - Education, training, counseling, prevention and risk-control programs in place to assist workforce members, their families or community members regarding serious illnesses Page 74 COMPLETED Does the organization have training programs for employees, their families or community members regarding serious illnesses? The program covers 100% of employees and their families. Does the organization have training programs for employees, their families or community members regarding serious illnesses? The program covers 100% of employees and their families. Does the organization have training programs for employees, their families or community members regarding serious illnesses? The program covers 100% of employees and their families. Does the organization have training programs for employees, their families or community members regarding serious illnesses? 51.71% of the employees, and the program covers the family. Are there workers involved in occupational activities who have a high Principal risks: noise and mineral dust, working at heights, incidence or high risk for specific illnesses? confined environments, vehicles of varying sizes, high voltage; • Healthy Eating Program • More Life Program • Program for the Promotion of Health and Quality of Life • Program for the Prevention of Cardiovascular Risk • Prevention of Neoplasms Program • Program for Pregnant Women • Vaccination campaigns • EAP - Employee Assistance Program (professional service offers assessment, referral and brief counseling in order to assist employees and their families in resolving personal problems, Major Programs in 2012 • Risk Control and Prevention Program (nutrition, quality of life, respiratory protection, hearing conservation, ergonomics (for prevention of osteo-musculo-articular disease) • Therapeutic approach for risk factors in the orientation program to encourage giving up smoking and doing physical activity • Risk Control and Prevention Program (nutrition, quality of life, respiratory protection, hearing conservation, ergonomics (for prevention of osteo-musculo-articular disease) • Therapeutic approach for risk factors in the orientation program to encourage giving up smoking and doing physical activity • Daily Dialogues on safety Comment: 27 The value of LA1 reported includes only employees own assets. The total number of employees considered for this indicator includes: all of funcionáris VCBR and VCNA. GRI Indices / Indicators Report for Votorantim Cimentos 129 SOCIAL PERFORMANCE - LABOR PRACTICES Training and Education LA10 - Average hours of training per year per employee by employee category Calculation of the average number of hours of training per year, per employee, and per employee category Page 83 COMPLETED 2010 2011 2012 Average Hours of Training - - 57.7 President/Director - - 11.9 Manager - - 30.7 Coordinator/Consultant - - 7.8 Technician/Analyst/Supervisor - - 10.6 Trainee - - 203.2 Operator - - 195.8 Intern - - 1.2 Apprentices - - 0.0 Comment: The number of employees considered for this indicator covers only Brazil. There is no traceability to the data for 2010 and 2011. Page 81 LA12 - Percentage of employees receiving regular performance and career development analysis Performance Assessment 2010 2011 2012 Employees with performance assessed (%) Career Development Assessment 2010 2011 99% 2012 COMPLETED Employees with performance assessed (%) Comments 130 99% The value of LA1 reported includes only own active employees. The total number of employees considered for this indicator includes: all employees VCBR Employees considered for this indicator cover: Profit Sharing Program Assessment: Employees GS ≤ 28 Variable Pay Assessment: Employees GS ≥ 29 Employees holding positions from GS 36 to GS 39 (managers and general managers), shall be assessed by Differentiated Variable Pay. Relatório Votorantim Industrial 28 SOCIAL PERFORMANCE - LABOR PRACTICES Diversity and Equal Opportunities LA13 - Composition of governance bodies and breakdown of employees per category according to gender, minority group membership and other indicators of diversity Composition of minority groups in the organization Table of Contents Employees over 50 years Female Composition of leadership Directors/President Managers Breakdown of employees per category according to gender and age range Position Age (%) Director / Chairman PARTIAL 2011 2010 2012 662 726 856 1,075 2010 1,191 2011 1,398 2012 13 13 13 178 193 226 Employees “Time of over 50 years permanence (Years)” Men Women % % 0 2012 less than 30 30 to 50 13 0 6 7 11.49 13 Manager / General Manager 226 7 179 40 8.5 190 36 Coordinator / Consultant 398 50 299 49 8.2 89 309 1,468 331 991 146 7.65 342 1,126 21 21 0 0 0.98 14 7 Technician / Analyst / Supervisor Trainee Operational 7,234 2,555 3,962 717 5.27 700 6,534 Subtotal employees 9,360 2,964 5,437 959 42.09 1,348 8,012 Intern 339 329 10 0 0.61 168 171 Apprentice 155 155 0 0 0.61 56 99 Total Intern / Apprentice 494 484 10 0 1.22 224 270 Total timed employees 9,854 3,448 5,447 959 43.31 1,572 8,282 Comments: The total number of employees does not consider VCNA employees. Interns and apprentices. Table of Contents NOT REPORTED LA14 - Ratio of basic salary of men to women by employee category Ratio of basic salary of men to women by employee category 2010 2011 2012 - - - We do not manage salaries by gender. VC has not differentiate salaries between men and women. Our practice is to describe and evaluate job positions, classifying them into salary groups (GS) according to their responsibilities such as operational, technical, managerial and financial, without any distinction or connection to the gender of the employee who holds, or may hold, the position. 29 GRI Indices / Indicators Report for Votorantim Cimentos 131 SOCIAL PERFORMANCE - LABOR PRACTICES Investment and Procurement Practices HR1 - Percentage and total number of significant investment agreements that include human rights clauses or that have undergone screening on human rights Table of Contents COMPLETED Total number of significant Total number of contracts investment that led the organization agreements that to a majority shareholding include human or to start an investment rights clauses Total number project that has been or have undergone agreements that include human rights of significant considered relevant in a screening of clauses or have undergone a screening contracts the financial statements human rights of human rights Percentage of significant investment 2010 2011 2012 260 256 98.46% Comments The contracts for the acquisition of strategic inputs have the above-mentioned clause, as well as the Terms of General Conditions for hiring contractors and buying materials. Only contracts that do not pass by one of those cited areas may not have such a clause. The human rights clause has been defined in a standard form to be inserted in all formal contracts. Page 78 COMPLETED HR2 - Percentage of significant suppliers and contractors that have undergone screening on human rights and the measures taken Percentage of contracts Total number Percentage of contracts with significant suppliers and with significant suppliers of significant contractors that have been rejected or required performance and contractors that included suppliers and criteria or screening of contractors conditions, or were subject to other actions as a result of screening related to human rights human rights 2010 2011 2012 Comments: 132 139 47% 0% The information on the percentage of significant suppliers and contractors that have undergone screening on human rights and the actions that were taken began to be collected in 2011. In 2012, for providers of critical services, according to the procurement risk matrix, all suppliers must undergo a process of approval. In this case the supplier signs a document where it declares that it does not use compulsory or child labor. As from 2012 we began to use an indicator for approved suppliers. This evaluation is not audited; a self-assessment report is issued. The criteria for a significant supplier are: continuous service plus the critical nature of the input for production. Relatório Votorantim Industrial 30 SOCIAL PERFORMANCE - LABOR PRACTICES Non-discrimination HR4 - Total number of incidents of discrimination and actions taken Discrimination cases 2010 Pages 43 and 44 COMPLETED 2011 2012 Complaints received by the ombudsman - - - Cases deemed founded - 63 104 The number of complaints increased when compared to the previous year for the following reasons: • New communication strategies • Greater involvement of managers • Increased confidence of the users in the tool. Comments: The data generated by the system is monitored daily. This information is reported monthly to the Audit Committee, and bimonthly to the Conduct Committee, in order to discuss the strategies to be adopted. Opportunity for improvement: Using data obtained by the ombudsman system in a strategic way, i.e. as a management tool to foster improvements in business ethics. Example: Focus on major cases and motives and using the tool for management. Success story: The implementation of policies and procedures for the Audit Committee and the Ombudsman was considered good practice, since it standardized guidelines, objectives, roles and responsibilities. We do not have a survey of discrimination cases which we reported through the complaints received by the Ombudsman. Freedom of Association and Collective Bargaining HR5 - Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and the actions taken to support these rights Period Pages 78 and 85 2010 COMPLETED 2011 2012 - - 0 Operations where the right of employees to exercise freedom of association is at risk Comments: 31 In relation to the indicator which measures the operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and the actions taken to support these rights, there were no cases to report. The data generated by the system is monitored daily. This information is reported monthly to the audit committee, and bimonthly to the Conduct Committee, in order to discuss the strategies to be adopted. GRI Indices / Indicators Report for Votorantim Cimentos 133 SOCIAL PERFORMANCE - LABOR PRACTICES Child Labor Pages 43 and 78 COMPLETED HR6 - Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the abolition of child labor Period 2012 The issues of compulsory and child labor are handled through the code of conduct and also through operational control audits. In the ombudsman system there is not presently any specific topic called compulsory or child labor. This will be inserted into the tool in 2013. However it is Number of operations that may be at risk for cases of children or young workers being exposed to hazardous work possible to make a complaint in these cases in other topics, such as image and reputation. Suppliers included in the blacklists of IBAMA or the Ministry of Labor are excluded by the SAP system. There is a control that automatically deletes these suppliers. In addition, there are specific clauses in contracts related to this topic. Annual audit plans are prepared, in order to assess the main risks of each business unit. These plans are discussed and validated with the senior management of the business units so that they have a reasonable level of coverage according to the number of units of each business, applying also the principle of rotation of emphasis. Additionally the existence of an ombudsman, supported by a systemic tool that has proved to be reliable, facilitates the access of employees and other stakeholders if infractions are observed. Comment: The management process to collect information about operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor, includes the daily monitoring of the data generated by the system. This information is reported monthly to the Audit Committee, and bimonthly to the Conduct Committee, in order to discuss the strategies to be adopted. Forced or compulsory labor HR7 - Operations identified as having significant risk for incidents of forced or compulsory labor, and measures taken to contribute to the elimination of forced or compulsory labor Period Pages 43 and 78 COMPLETED 2012 Number of Operations with Risk of Forced or Slave Jobs Comments: 0 Annual audit plans are prepared, in order to assess the main risks of each business unit. These plans are discussed and validated with senior management of the business units so that they have a reasonable level of coverage according to the number of units of each business, also applying the emphasis rotation. Additionally the existence of an ombudsman, supported by a systemic tool that shows already consolidated, it makes the access of employees and other stakeholders easier if they see deviations. Follow-ups of data generated in the system are performed daily. This information is reported monthly to the Audit Committee, and bimonthly to the Conduct Committee, in order to discuss the strategies to be adopted. 134 Relatório Votorantim Industrial 32 SOCIAL PERFORMANCE - LABOR PRACTICES Community SO1 - Nature, scope and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating and exiting Page 76 PARTIAL There are Number of operations Percentage The organization’s How many people current programs for which the programs of Operations programs to were affected by to evaluate are applied for which manage impacts these programs the impacts the programs on the community of operations on are applied were effective local communities: in mitigating the negative impacts and maximize positive impacts 2010 2011 Before entering 2012 the community 3 N/A N/A 12,300 22 16.5 N/A 88,769 N/A N/A N/A N/A During operations in the community During the decision-making process in order to leave the community Report examples of how feedback and analysis of data on community impacts provided information on measures aimed at the continuity of community engagement by the organization 2010 2011 2012 N/A The projects are managed by GPSV, which is a project management system developed by the Votorantim Institute to facilitate the flow of information and storage of projects supported by the Votorantim Group. It is available in a intranet environment, with access restricted to Votorantim management and registered external organizations, and includes the following functions: Registration of applicant organizations; sending of an invitation letter to the applicant to access the system; Inclusion of projects with flow analysis for different levels; monitoring of project results (Monitoring Report completed by the partner organization); registration of visits by Votorantim officials to the projects (Visit Report completed by the unit); preparation of reports with consolidated data on the results of supported projects (tool implemented in the 2nd half of 2012); and a database for presentations, supplementary reading and tools to support the social investment (ISE) planning. Comment: 33 Projects that took place during operations in the community: We considered the projects reported in the Votorantim Online Journal 2012. Among the projects that had a large number of beneficiaries were the following: Northeast Region: The project “Philharmonic - Nossa Senhora da Conceição”, organized by our Laranjeiras plant, cost R$ 350,000 and benefited approximately 4,500 people. The project “Jazz Festival”, organized by our Sobral plant, cost R$ 250,000 and benefited approximately 24,000 people. Southern Regional Projects: The project “Talking in the School”, organized by our Rio Branco do Sul plant, cost R$ 53,920 and benefited 3,880 people. The project “Athlete of the Future”, organized by our Rio Branco do Sul plant, cost R$ 400,000 and benefited 300 people. Regional Southeast: The project “Renovation and Expansion of Municipal Sports Gymnasium” organized by the Votorantim (SP) plant, cost R$ 495,000 and benefited 14,253 people. The project “Relampião - A Saga do Cansaço”, organized by the São Paulo unit, cost R$ 250,000 and benefited 6,400 people. North Central Regional: The project “Friends of Volleyball” (in Fercal, Guara and Planaltina), organized by our Sobradinho plant, cost R$ 446,000 and benefited 600 people. The project “Mato Grosso State Orchestra”, organized by our Nobres plant, cost R$ 175,000 and benefited 7,600 people. Innumerable projects are carried out even before the entry of the VC into the local community. For example, in 2012, projects were developed in the municipality of Primavera, where the plant is still under construction. GRI Indices / Indicators Report for Votorantim Cimentos 135 SOCIAL PERFORMANCE - LABOR PRACTICES Corruption SO2 - Percentage and total number of business units analyzed for risks related to corruption Period Table of Contents COMPLETED 2011 2012 Business divisions evaluated 226 208 Number of plants evaluated 44 18 19% 8.65% 2010 Plants evaluated (%) Comments The reduction in the percentage of plants being evaluated was due to reevaluation of audit procedures in order to prioritize aspects of management and strategy. SO3 - Percentage of employees trained in the organization’s anti-corruption policies and procedures Period 2010 Table of Contents COMPLETED 2011 2012 Managers Trained (%) 47.1% Non-managers Trained (%) Total Employees Trained (%) 28.2% 29.5% Comments: All employees receive the company´s Code of Conduct, which presents the organization’s anti-corruption policies and procedures, which corresponds to 100% of employees We do not have indicators of previous years. “Managers”: employees in a functional category exceeding consultant. The values for this indicator refer only to VCBR employees. Apprentices and interns are not considered in the number of total employees. The total percentage of employees trained was calculated based on the total number of trained managers plus the total number of managers not trained. Pages 43 and 44 COMPLETED SO4 - Actions taken in response to incidents of corruption Period 2011 2012 Total number of employees punished or dismissed for corruption 19 39 Supplier contracts not renewed due to the occurrence of corruption 6 11 Comments: 2010 All employees (39) were dismissed and all suppliers (11) had their contracts blocked. In some cases a police investigation was initiated in order to recover amounts already paid. Public Policies SO5 - Public policy positions and participation in public policy development and lobbying Table of Contents COMPLETED 2010 Committee in which Company Representative they participate Name of Institution ABRAMAT - Brazilian Association of the Industry of Building Marcelo Chamma Director Materials Martin Vroegh Assurance Committee Coalition of Fair Construction Practices Martin Vroegh Environment Committee DRRCC - Durham Region Roundtable on Climate Change Luiz Alberto Castro Santos Chief of Strategic Planning FICEM- Federación Interamericana del Cemento Luiz Alberto Castro Santos Advisory Board SNIC - National Union of the Cement Industry Alan Svaiter Deri Board of Directors ABESC – Brazilian Association of Concreting Services John Moroz Vice Chair of Directors Board OSSGA – Ontario Stone Sand and Gravel Association Comments: 136 Votorantim does not take a specific position in relation to public policy, but it takes positions in the formulation of public policy through the entities of which it is part. The lobbies and political positions taken by Votorantim go along with sustainability issues. Relatório Votorantim Industrial 34 SOCIAL PERFORMANCE - LABOR PRACTICES Public Policies SO6 - Total value of financial and in-kind contributions to political parties, politicians and related institutions by country Período Total das Contribuições (R$/Mil) Comments: 2010 Table of contents COMPLETED 2011 2012 * - 795,000 Up to now donations were made only to candidates in Brazil. The determination of total funds to be donated during an election period must be made by the Board of Directors. Votorantim makes electoral donations in a transparent and responsible way. All donations are recorded in the accounts of Votorantim. The accounting of donations and campaign spending may be monitored on the Superior Electoral Court’s website. Votorantim’s policy is to donate directly to the candidate for reasons of transparency. Donations are only made to political parties at the request of the candidate. The donation is for the establishment of public policies. Votorantim considers that the decision to donate funds to election campaigns by individuals is a personal matter, of exercising their citizenship, and that current legislation and ethical principles of democratic life should always be observed. It is worth emphasizing that no employee is permitted to link his/her personal donation to Votorantim’s name. Every donation is performed by VID, and is in alignment with the business divisions. Unfair competition SO7 - Total number of legal actions for anti-competitive behavior, anti-trust and monopoly practices Period Total number of legal actions for anti-competitive behavior, anti-trust and monopoly practices Legal actions which are ongoing for unfair competition, and monopoly and trust practices, up until 2012 2010 Page 37 COMPLETED 2011 2012 - - 2 Amount involved in administrative penalties received in the year - - 46,920 Amount involved in legal action filed against the company in the year - - 5,600,000,000 Comments: 1. The value of R$ 5.6 billion corresponds to a public civil action filed against the company for cartel formation. 2. For this subject, the data began to be published in reports addressed to stakeholders from 2012. In conformity Table of Contents SO8 - Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations COMPLETED Period 2010 2011 - - R$ 961,304,529.02 Number of non-monetary sanctions - - 2 Legal actions moved through arbitration mechanisms - - 0 Comments: 35 2012 Total value of significant fines In 2012 Votorantim conducted a review of internal procedures aimed at improving the management of this indicator. 1. The increase in the monetary value of fines was due to: • Implementation of the new corporate standard. • VC: The VCNA plants are now included. 2. This includes the requests received and amounts paid, including both the lawsuits filed and the administrative proceedings. 3. For this subject, the data began to be published in reports addressed to stakeholders from 2012. This includes the legal actions classified as “probable” and the values shown correspond to the amounts provided. GRI Indices / Indicators Report for Votorantim Cimentos 137 SOCIAL PERFORMANCE - LABOR PRACTICES Customer Health and Safety PR1 - Life cycle stages of products and services in which health impacts are assessed for improvement, and the percentage of significant products and services categories subject to such procedures Period This indicator was not reported because it was not considered material PR2 - Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during the life cycle, by type of outcome Period Table of Contents NOT REPORTED 2010 2011 2012 - Table of Contents - 2010 COMPLETED 2011 2012 0 0 0 Comments: We did not record any infraction notices regarding the use of VC products. Labelling of Products and Services PR3 - Type information on products and services required by procedures, and percentage of significant products and services subject to such information requirements Period Table of Contents COMPLETED 2010 2011 2012 Percentage of products covered by labeling procedures (%) The information required by the organization’s procedures relating to information and labeling of products and services 100% Outsourcing of parts of the product or service 100% Content, particularly with respect to substances that may cause environmental or social impact N/A Safe use of the product or service 100% Disposal of the product and environmental / social impacts 0% Comments: 100% of products were covered by labeling procedures PR5 - Practices related to customer satisfaction, including results of surveys measuring customer satisfaction Period Period between reports Results for Level of Customer satisfaction with products and services offered by Votorantim Industrial (%) VC Total Comments 138 2010 Page 55 COMPLETED 2011 Bi-annual - 2012 87% 87% Areas of Trade Marketing and Legal were consulted to answer this PR. As they indicated, there is no evidence of incidents of non-compliance with regulations and voluntary codes relating to Marketing and Communication. Relatório Votorantim Industrial 36 SOCIAL PERFORMANCE - LABOR PRACTICES Marketing Communication PR6 - Programs for adherence to laws, standards and voluntary codes related to marketing communications, including advertising, promotion and sponsorship The indicator was not reported because it was not considered material. PR7 - Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion and sponsorship by type of outcome Period Table of Contents NOT REPORTED Table of Contents 2010 COMPLETED 2011 2012 - - 0 - 1 0 1 0 Cases of non-compliance with marketing regulations that resulted in a fine or penalty Cases of non-compliance with marketing regulations that resulted in warning Cases of non-compliance with voluntary codes Comments: The areas of Trade Marketing and Legal were consulted to respond on this indicator. There was no evidence of incidents of non-compliance with regulations and voluntary codes relating to Marketing and Communication. In conformity PR9 - Monetary value of fines (significant) for non-compliance with laws and regulations concerning the provision and use of products and services Period Significant fines Comments: The number of units that have a biodiversity management plan Percentage of units that have a biodiversity management plan 2011 2012 - - R$3,669,546.74 2010 - Page 68 COMPLETO 2011 - 2012 2 2.44% We considered 48 units in VCBR and 34 in VCNA with 57.32% overlap in areas of high biodiversity value. Analyzing units with rehabilitation plans, 48 VCBR units, 10.41% have rehabilitation plans. From the 34 considered VCNA units, 100% have rehabilitation plans. The weighted average value found and considering VCBR and is 48.78%. When evaluating units with Management Plan for Biodiversity values are: 48 VCBR units considereds 2.44% (2 units) have Biodiversity Management Plans. VCNA units do not have this survey. 2010 Table of Contents COMPLETED 2011 Number of company operations that have closure plans - - 39 Percentage in relation to the total number of operations - - 49% MM10 - Number and percentage of operations with closure plans Period Comments: 37 2010 1. The increase in the monetary value of fines was due to: • Implementation of the new corporate standard. • VC: The VCNA plants are now included. 2. This includes the requests received and amounts paid, including both lawsuits filed and administrative proceedings. 3. This includes the legal actions classified as “probable” and the values shown correspond to the amounts provided. Mining Sector Indicators MM2 - Total number of units that have a biodiversity management plan in accordance with the law Period Comments: Table of Contents COMPLETED 2012 48 VCBR plants were considered, and of these five have decommissioning plan. For VCNA 34 plants were considered and all have decommissioning plan. We intend by 2020 to have decommissioning plans for all plants and mines. These plans follow international consolidated methodologies and management is carried out by the unit with corporate support and monitoring. GRI Indices / Indicators Report for Votorantim Cimentos 139 SOCIAL PERFORMANCE - LABOR PRACTICES DMAs – DISCLOSURES ON MANAGEMENT APPROACH /FORMS OF MANAGEMENT DMA Dimension Aspect Level of Reporting Page 6, Table of contents Economic Performance Completed EC2 and EC3 Market Presence Completed Indirect Economic Impacts Completed EC8 Materials Completed 31, 60 Energy Completed 31, 56 Water Completed 31, 61 Biodiversity Completed 31,68, 69 Emissions, Effluents, and Waste Completed Products and Services Completed Table of contents Economic EC indicators EC6 and EC7 Table of contents 31, 62, 63,64, 65,66, 67 55, 60, 62, 63 Table of contents EN LA HR Conformance Completed EN28 Environmental Transportation Completed 31, 70 Indicators General Completed 55, 56 Employment Completed 80 Relations between Workers and Management Completed 80 Occupational Health and Safety Completed 72.73 Labor Training and Education Completed 80, 81, 81 Indicators Diversity and Equal Opportunities Completed 84 Management and Investment Practices Parcial 55, 78, 79 Non-discrimination Completed 44, 79 Freedom of Association Completed 43,80,85 Child Labor Completed 79 Forced/Compulsory Labor Completed 79 Human Rights Safety Practices Completed 72 Indicators Rights of Indigenous Peoples Completed 89 Community Completed 76 44, Table of contents Corruption Completed SO3 Table of contents Public Policy Completed SO6 Anticompetitive behavior Completed 37 Society SO Indicators Table of contents Conformance Completed SO8 Customer Health and Safety Partial 31 Labeling of Products and Services Partial 55 Marketing Communications Partial PR7 Customer Privacy No Non-material Compliance Completed Table of contents Product PR 140 Indicators Table of contents PR9 Relatório Votorantim Industrial 38 Financial Statements 142. Consolidated Balance Sheet 144. Consolidated Income Statement 145. Consolidated Statement of Comprehensive Income 146. Consolidated Statement of Changes to Net Worth 148. Consolidated Cash Flow Statement Financial Statements Report for Votorantim Cimentos 141 Balance Sheet Assets Grade 2012 2011 9 10 11 12 13 13 969,546 2,032,431 910,690 1,182,101 176,195 83,920 110,174 512 138,957 225,130 1,450,510 786,077 890,668 149,316 23,554 118,425 7,552 140,336 5,604,526 3,791,568 Current Cash and cash equivalents Cash investments Receivables from customers Inventories Taxes recoverable Income tax and social contribution Advances to suppliers Dividends receivable Other assets Assets held for sale Noncurrent Related Parties Deposits in Court Income tax and social contribution taxes Taxes recoverable Other assets 31 14 20(b) 13 Investiments Fixed Assets Intangible Total assets On balance were considered VCEAA values. Detailed figures can be viewed in the VCSA DF grade 17 item d. 142 15 16 17 701,214 6,305,740 3,791,568 16,418 246,470 971,979 41,296 253,983 52,764 149,432 759,140 14,923 199,305 1,530,146 1,175,564 1,800,304 9,527,427 4,798,437 3,241,411 6,954,265 3,466,389 16,126,168 13,662,065 23,962,054 18,629,197 Liabilities and equity Current Loans and financing Suppliers Payroll and social security contributions Income tax and social contribution Taxes payable Dividends payable Advances from customers Accounts payable in purchasing shares Accounts payable - Trading Accounts payable Use of public property - UBP Other liabilities Grade 2012 2011 18 615,813 856,226 227,543 51,186 207,497 439,122 18,622 328,452 53,784 105,315 23,561 332,129 413,551 662,532 151,373 132,882 181,473 274,031 14,370 3,259,250 2,158,305 14 22 19 Liabilities with assets held for sale 31 Noncurrent Loans and financing Related parties Provisions Income tax and deferred social contribution Payables with investees Use of public property - UBP Pension plan Other liabilities Net worth Joint-stock Tax incentive reserve Profit reserves Equity valuation adjustments Equity attributable to shareholders Participation of non-controlling shareholders Total equity 36,826 57,993 22,005 211,269 274,104 3,533,354 2,158,305 18 14 21 20(b) 12,177,174 486,597 1,070,799 842,721 12,177,174 486,597 1,070,799 842,721 19 29 381,585 184,812 377,166 381,585 184,812 377,166 15,520,854 11,052,475 19,054,208 13,210,780 2,746,024 544,441 789,781 577,725 4,657,971 249,875 4,907,846 2,746,024 360,648 1,963,935 155,762 5,226,369 192,048 5,418,417 23,962,054 18,629,197 23 Total liabilities and equity Financial Statements Report for Votorantim Cimentos 143 Consolidated Income Statement Consolidated 2012 9,481,673 (6,177,116) 2011 8,698,352 (5,684,439) Gross profit 3,304,557 3,013,913 Operating revenues (expenses) With sales General and administrative Gain on sale of Cimpor Other net, operation income (expense) (609,992) (668,007) 266,774 284,779 (595,402) (529,991) (726,446) (1,421,325) 2,578,111 1,592,588 1 (a) 15 (170,075) 25,461 (144,614) 311,753 311,753 28 28 28 316,496 (869,941) (381,819) (935,264) 204,862 (723,633) (253,643) (772,414) 1,498,233 1,131,927 (359,199) 501,449 (478,071) 200,936 1,640,483 854,792 1,616,799 23,684 835,445 19,347 1,640,483 854,792 14,61 110,635 7,57 110,410 Revenue Cost of goods sold and services rendered Grade 24 1(a) 25 Operating profit before equity and financial results Results of shareholdings Realization of other comprehensive income in decrease of Cimpor investments Equity accounting Net financial income Financial income Financial expenses Exchange rate changes, net Income before income tax and social contribution Income tax and social contribution Current Deferred Profit for the year Net income attributable to controlling shareholders Net income attributable to minority shareholders Profit for the year Basic and diluted earnings per share - R$ Number of shares 144 20(a) 20(b) (295,932) Consolidated Income Statement Consolidated 2012 2011 Profit for the year 1,640,483 854,792 Other components of comprehensive income in the year “Realization of other comprehensive income in the low investment in Cimpor“ Participation in other comprehensive income of investees Gains (losses) with retirement benefit Hedge accounting of net investments abroad Exchange variation of investees located abroad 89,142 (7,692) (36,273) (107,085) 483,751 (837) (25,265) (155,446) 412,307 421,843 230,759 2,062,326 2,062,326 1,085,551 1,085,551 2,038,762 23,564 1,079,951 5,600 - - Other components of comprehensive income Total of comprehensive income for the year Comprehensive income attributable to shareholders Controllers Non-controlling Consolidated Statement of Comprehensive Income Year ended in December 31st In thousands of Reais Net Profit for the year Other components of the income Comprehensive year Realization of other comprehensive income in low investment from Cimpor Participation in other comprehensive income of investees Gains (losses) on retirement benefits Hedge accounting of net investments abroad Exchange Variation of investees located abroad Other components of the comprehensive Income in the year Total of comprehensive income for the year Comprehensive income attributable to shareholders Controllers Non-controllers 2012 1,616,799 Controller 2011 835,445 89,142 2012 1,640,483 Consolidated 2011 854,792 89,142 -7,629 -36,273 -107,085 483,871 -837 -25,265 -155,446 426,054 -7,629 -36,273 -107,085 483,871 -837 -25,265 -155,446 412,307 421,963 2,038,762 244,506 1,079,951 421,963 2,062,326 230,759 1,085,551 2,038,762 23,564 1,079,951 5,600 Financial Statements Report for Votorantim Cimentos 145 Statement of Changes in Equity Grade On January 01st of 2011 Joint-stock Legal Profit reserves Withholding 2,327,212 227,732 2,187,350 Total Profit for the year Net profit for the year components of comprehensive income Total comprehensive income for the year Total contributions by shareholders and distributions to shareholders Increase in joint-stock Allocation of net income in the year Constitution of reserve for tax incentives Legal reserve Dividends (R$ 6.76 per share) Retained earnings Total contributions by shareholders and distributions to shareholders On December 31st of 2011 23 (a) 418,812 92 44,406 23 (b) 23 (e) 23 (b) Grade On January 31st of 2012 Total comprehensive income for the year Net profit for the year Other components of the income comprehensive for the year (400,000) (84,342) (746,757) 735,454 418,812 2,746,024 44,498 272,230 (495,645) 1,691,705 Joint-stock Legal Earnings reserves Withdrawal 2,746,024 272,230 1,691,705 Total comprehensive income for the year “Total contributions by shareholders and distributions to shareholders” Participation of Non-controllers in a business combination 1(a) Incorporation of Votorantim Cimentos América (“VCA”) 2.2(d) Increase in shareholder participation Non-controllers Itacamba 1(c ) Allocation of net income Legal reserve 23 (b) Constitution of reserve for tax incentives Interest on net equity (R$ 1.61 per share) 23 (e) Dividends (R$ 21.95 per share) 23 (e) Retained earnings 23 (b) “Total contributions by shareholders and distributions to shareholders” On December 31st of 2012 146 80,840 (1,562,988) 307,994 2,746,024 80,840 353,070 2,746,024 789,781 (1,254,994) 436,711 Attributable to shareholders of the parent Accrued profits Valuation asset adjustments Total Participation of non controllers Net worth (88,744) 4,653,550 186,448 4,839,998 244,506 835,445 244,506 19,347 (13,747) 854,792 230,759 244,506 1,079,951 5,600 1,085,551 835,445 835,445 (55,585) (44,406) 18,812 18,812 (139,835) (139,835) (746,757) (746,757) (735,454) (835,445) 155,762 (867,780) 4,865,721 192,048 (867,780) 5,057,769 Net worth Attributable to shareholders of the parent Accrued profits Valuation asset adjustments Total Participation of noncontroller shareholders 155,762 4,865,721 192,048 5,057,769 1,616,799 23,684 1,640,483 421,963 421,963 (120) 421,843 421,963 2,038,762 23,564 2,062,326 68,953 (32,707) 68,953 (32,707) (1,983) (1,983) 1,616,799 1,616,799 (80,840) (183,793) (178,667) (865,505) (307,994) (183,793) (178,667) (2,428,493) (1,616,799) - (183,793) (178,667) (2,428,493) 577,725 (2,790,953) 4,113,530 34,263 249,875 (2,756,690) 4,363,405 577,725 4,657,971 249,875 4,907,846 Financial Statements Report for Votorantim Cimentos 147 Statements of Cash Flows 2012 Consolidated 2011 1,498,233 1,131,927 16 e 17 558,279 441,055 1(e) 7,657 (16,789) 1(a) 15(a) 170,075 (25,461) 1(a) 1(a) 11 (266,774) Grade Cash flow from operating activities Earnings before income tax and social contribution Adjustments to reconcile net income to net cash provided by operating activities Depreciation, amortization and depletion Decrease of noncurrent assets Loss on sale of investment in Yguazú Gain on sale of fixed assets Realization of other comprehensive Income of Cimpor Equity accounting Gain on remeasurement of fair value of initial investment in Cimpor Gain on asset swap Provision for doubtful accounts Provision (reversal) for losses on inventories Interest, monetary and exchange rate Provisions and tax liabilities Impairment de investments 21(b) Changes in assets and liabilities Cash investments Receivables from customers Inventories Taxes recoverable Related parties Other assets Suppliers Taxes payable Payroll and social security contributions Advances from customers Accounts payable and other liabilities Cash from operations Interest paid Income tax and social contribution paid 18(b) “Net cash from operating activities” Cash flow from investing activities Increase in capital invested Acquisition of Cementos Portland Acquisition of fixed assets Increase in intangible assets Increase in capital of VCEAA Net cash obtained in acquisition of VCEAA Cash from the merger of CCRG Proceeds from sale of investmentsYguazú Proceeds from sale investment fixed asset Dividends received 148 (311,753) 11,077 (16,217) 1,227,412 138,432 (20,896) 1,922 (21,547) 838,651 153,817 586,538 3,285,924 2,799,714 (581,921) 166,802 (14,311) (11,524) (65,183) 153,456 (24,775) (24,669) 76,170 4,252 (303,492) (266,530) (108,437) (72,285) (66,706) (124,939) (134,960) 24,004 10,558 39,987 (11,918) (200,053) 2,660,729 (719,109) (519,525) 1,888,435 (550,229) (531,553) 1,422,095 806,653 (58,602) (11,759) (56,570) (1,723,061) (152,020) 15(b) 15(a) 16 17 (1,500,091) (41,332) 17(d) 148,799 30,535 20,064 193,377 232,912 156,590 Statements of Cash Flows 2012 Consolidated 2011 (1,207,250) (1,553,908) 18(c) 3,674,624 2,434,303 18(c) 23(a) (513,499) (143,958) 18,812 (692,693) Grade Net cash used in activities of investment Cash flow from activities of financing Borrowings Payment of loans and financing Share capital increase Changes in related parties, net Interest on net equity Dividends paid 23(e) Net cash used in activities of financing (207,001) (178,667) (2,263,402) (683,782) 512,055 932,682 17,516 14,755 Increase (decrease) in cash and cash equivalents 726,900 185,427 Cash and cash equivalents in beginning of the year 225,130 24,948 Cash and cash equivalents in the end of the year 969,546 225,130 744,416 200,182 Change in cash and cash equivalents to cash from companies abroad Explanatory notes are available on the website of Votorantim: http://www.vcimentos.com.br/htms-ptb/Institucional/DemonstracoesFinanceiras.htm Financial Statements Report for Votorantim Cimentos 149 Report Production General Coordination and Production Technical Directory – Corporate Environmental Management Independent Auditor of GRI Indicators and Financial Information Person Responsible: Patrícia Monteiro Montenegro PwC Auditores Independentes Coordination: Janaina de Oliveira Barros GRI Opinion Global Reporting Initiative (GRI) Production Team: Elisa Badziack and Regiane Velozo Dias. Translation Support Team: Andressa Depetriz Marcelino, Lívia Ballot English: Richard Wightwick de Miranda, Isadora Maria Barbosa de Lima Araújo and Carolina Moreira Meira. Photographs Banco de Imagens Votorantim Cimentos, VC Contributors: Bruna Bedim, Barbara Almeida, Gisele Bagoli, Banco de Imagens VCNA Michelle Dias, Dirley Antonio Maya, Alexandre Teixeira Borges Padula, Simone Vilela Lopes, Patricia Barçante Pires, Adriana Graphic Design Laporta Cardinali, Maximiliano Echavarri, Paulo Borrego, Cristiano fmcom Fernandes da Silva, Edson Serapicos, Simone Vilela Lopes, Carolina Simonetti, Frederico Cruvinel, Camila Tosta, Patrícia Ramalho Diniz, Printing and Finishing Daniel Motta, Maria de Fátima Peixoto Nascimento, Martin Vroegh, Gráfica WE Joe Horton, Geoff Bingham, Stephen Gallagher, Colin Evans, John Vanderpas, John Moroz, James Munro, Richard Olsen, Adriana Print Run: 40 copies Villarinho de Lima, Maikon Cristofer Melo, Ana Paula Santana dos Santos and Maurício Caetano de Mello. Paper: FSC Certified Duo Design 300 g/m² Instituto Votorantim Typography Rafael Luis Pompeia Gioielli Frutiger, Adrian Frutiger, 1975 Votorantim Industrial - VID Publication Date David Canassa October/2013 Editorial Consultant Contacts: Eduardo Dantas Votorantim Cimentos Praça Professor José Lannes, 40, 9º andar. GRI ConsultantI Itaim Bibi– São Paulo – SP Deloitte Touche Tohmatsu CEP: 04126-110 C/O: Corporate Environmental Management Independent External Assurer Cláudio José Andrade - Relatto Comunicação e Sustentabilidade Ltda. 150 E-mail: relatoriointegrado2012@votorantim.grupo www.votorantim.com contato@vpar.com.br