at IOI City Mall
Transcription
at IOI City Mall
berita 02 CONTENTS PROPERTY BERITAIOI 10 COVER FEATURE 04 A Whole New Perspective of Tastes,Trends and Adventures at IOI City Mall South Beach’s Topping Out of its South Tower Top 10 in 11 Four Points by Sheraton Puchong Opens for Business Service Ownership for IOIPG’s Frontliners 12 More Service Champions! Family Fun Ride at 16 Sierra CORPORATE UPDATES 06 Q1 Earnings for IOIC and IOIPG Aflac Visits Sagil Estate 07 Higher Productivity with EFB & POME Application Pamol Kluang Awarded Best Employer HUMAN RESOURCE DEVELOPMENT 13 Fostering Neighbourliness in Bandar Putera 2 Klang Family Fun Christmas Party @ The Cube 14 IOIPG Wows Crowd at MAPEX 2014 Whimsical Fairytale at Alpinia Showhouse 15 Living at D’Summit of Luxury Used Computers Put to Good Use OLEOCHEMICALS 08 16 Customer Visits to IOI Pan-Cen Oleo IOI Oleo Wins Responsible Care Awards 17 Launch of SHE Campaign 2014 Hazard Assessment at Workplace 18 Cohesive ERT Training CI Project Teams Recognised for Excellence Brand Yourself and STAND OUT! 09 Effective Leaders Lead the Way PUBLISHED BY IOI Group Two IOI Square, IOI Resort, 62502 Putrajaya, Malaysia. Tel: 03.8947.8888 Fax: 03.8947.8958 WEBSITE www.ioigroup.com www.ioiproperties.com.my EDITOR Karen Liew DEPUTY EDITOR Carine Yap PRINTED BY ST ENTERPRISE AS 8, Jalan Hang Tuah 1, Salak South Garden, 57100 Kuala Lumpur. EDITOR’S NOTE EDIBLE OILS BERITAIOI 03 19 New Sustainable Palm Oil Policy for IOILC 1,000,000 Tons of Sustainable Palm Oil Milestone for IOILC Europe EDITOR’S NOTE 20 Striving Towards Vision 2025 Global Partnership for IOILC & Unilever 2014 was indeed an eventful year for IOI Group amidst the many economic and political challenges faced by our country. 21 Successful 2nd European Palm Oil Conference IOILC Americas Records Over 10 Months of Safety! 22 IOILC Americas Receives SQF Level 3 Certification 22 IOILC Canada Celebrates Site Acquisition & Expansion Project 23 Leadership Culture Transformation in IOILC Asia 24 Bigger Achievements for IOILC Asia at Gulfood Improved QC Lab in IOIEO IOI MALL 26 The Nutcracker Christmas Fantasy SafeCar @ IOI Mall with MAI 27 World Animal Day at IOI Mall Kulai Talented Kindergarten Kids IOI Corporation Berhad (IOIC), which is the second largest company in terms of market capitalisation, topped the Focus Malaysia’s best-performing companies list with a net profit of RM3.37 billion in the 2014 financial year. The 71% jump in year-on-year net profit was due to a gain arising from the demerger of its property business and higher contribution from its plantation division. IOIPG’s South Beach development, which is known as the largest mixed development in Singapore, “topped out” its South Tower in early December followed by the soft opening of Four Points by Sheraton Puchong in PFCC, the latest business hotel owned by IOIPG and managed by Starwood. 25 IOI Properties Group Berhad’s (IOIPG) latest landmark development IOI City Mall, reputed to be the largest shopping mall in the South Klang Valley, opened its door on 20 November 2014. Guests and shoppers are equally impressed by the scale of the shopping mall and its unique offerings. Find out more about IOI City Mall in the Cover Feature of this issue. A Day with District21 HOTEL 28 29 d’Flaming Reindeers on Tour for the 9th Year! Bringing the Festival of Lights to Charity Home 30 An Inimitable Golfing Experience in PGGC PGGC Hosts Royalties & VIP Guests Building Team Rapport A “Magical Christmas” Charity Day Being the frontrunner in the supply of sustainable palm oil in Europe, IOI Loders Croklaan marked a new milestone by achieving one million ton mark of segregated RSPO-certified palm oil imported in November. Apart from that, it also introduced a new and strengthened sustainable palm oil policy which demonstrates its strong commitment towards sustainable palm oil development. In keeping with the season’s spirit of giving and sharing, many charity initiatives were organised by IOI Group to bring joy and hope to underprivileged groups. Among them was a charity visit to Rumah Keluarga Kami in Kajang that was organised by Yayasan Tan Sri Lee Shin Cheng while Putrajaya Marriott Hotel, Palm Garden Hotel and IOI City Mall also joined hands to organise a fun-filled day for children in conjunction with Christmas. As we bid adieu to 2014, let us ring the New Year with love, peace, joy and happiness for all. May you and loved ones enjoy good health, happiness and greater success in the Year of the Sheep! Karen Liew Keep your contributions flowing in! The Editorial Team would like to express its heartfelt gratitude for the input of Berita IOI from the contributors mentioned below. We look forward to a continued contribution of interesting articles and pictures from all of you. After all, Berita IOI is a newsletter for all the staff of IOI Group and we would all like to see this newsletter as a publication that we are all proud of. Kindly forward your contributions to hwho@ioigroup.com. Contributors Corporate Oleochemicals IOI City Mall Ho Hsu Wen Wendy Ng Wafli Bin Ali Lim Chee Wee Irin DeCruz Emily Jessica Katy Teo Charlie Cheah Loders Croklaan (Europe) Stephanie Wong Jan-Paul Back Erica van Dijk IOI Mall Kulai Plantation FOUNDATION 31 Yayasan TSLSC Awards RM831,500 in Scholarships 32 Yayasan TSLSC Spreads Christmas Joy to Rumah Keluarga Kami SPECIAL 33 Year 2014 in Review Lee Bean Chong Nyong Poh Awang Basuni Duali Property IOI Mall Puchong Eric Low Loders Croklaan (Americas) Adrian Lopez Ling May Yuen Siobhan Anne Netto Marilyn Goh Katrina Lee Yee Yean Pink Jesmy Wong Putrajaya Marriott Hotel Deana Ingram Loders Croklaan (Asia) Mohd Mohyidin Subashni Bahsu Putiha Adam Lydia Mae Hendroff Bridget Kinsik Palm Garden Hotel Audrey Yap Palm Garden Golf Club KC Yum 04 COVER FEATURE BERITAIOI A WHOLE NEW TASTES, AND ADVENT IOI City Mall, the largest and brand new lifestyle and entertainment shopping mall in the South region of Klang Valley, opened its door on 20 November 2014 to a huge turnout. The mall was officiated by IOI Group Executive Chairman Tan Sri Dato’ Lee Shin Cheng, IOI Properties Group Berhad (IOIPG) Chief Executive Officer (CEO) Mr Lee Yeow Seng and IOI Corporation Berhad (IOIC) CEO Dato’ Lee Yeow Chor on 23 November 2014. Tan Sri Dato’ Lee Shin Cheng (centre) with Mr Lee Yeow Seng (left) and Dato’ Lee Yeow Chor after the eye-dotting of the lions. The auspicious day was marked by a “lion awakening” ceremony that was followed by a special lion dance performance by world champion Kun Seng Keng troupe and a lively dance routine by a group of local performers. Invited guest and media at the launch were then taken on a tour to unique attractions at the mall such as District21, Icescape and the outdoor musical water fountain named “The Symphony”. The opening of IOI City Mall, recently awarded Best Commercial Development at the South East Asia Property Awards (Malaysia) 2014, has been met with encouraging response. The middle- and middle-upper segments from Kajang, Seri Kembangan, Bangi, Puchong, Bukit Jalil, Putrajaya, Cyberjaya and Seri Petaling who throng Alamanda Putrajaya and Mines in Seri Kembangan now have an option at IOI City Mall. Adjacent to Putrajaya, the administrative capital of Malaysia, IOI City Mall is well connected to major highways; and has a population of more than 1.8 million people within 20 minutes’ drive. To further boost customer traffic and provide easy connectivity via public transport, IOI is currently lobbying for a Mass Rapid Transit station next to IOI City Mall under the new MRT Sungai Buloh-Serdang-Putrajaya Line. Presently, the mall provides shuttle bus service to major transport hubs in surrounding areas such as Puchong, Serdang and UNITEN. The shoppers were enthralled by the lion dance troupe performance of the award-winning Kun Seng Keng. Shoppers who crave a different sense of excitement will find IOI City Mall to be a shopping destination of fun, energetic, trendsetting experience that appeals to the whole family’s tastes, trends and adventures.The four-level mall has 350 specialty shops and ample parking space of 7,000 bays. Apart from anchor tenants Parkson,Tesco, Index Living Mall, Golden Screen Cinemas and Thailand-based home centre HomePro, IOI City Mall offers a melting pot of endless brands when it comes to food and beverages, fashion, IT gadgets, entertainment and leisure. COVER FEATURE BERITAIOI PERSPECTIVE OF 05 TRENDS TURES AT Another key attraction is District21, a 55-feet air-conditioned adventure park designed for families and those with active lifestyles. Faced with a possible future in year 2066 where the world is in ruins and resources depleted, District21 simply challenges the skills of survival in the ultimate aim of surviving the apocalypse. For more on District21, please turn to page 25 in the IOI Mall section. From delectable dining choices such as Tony Roma’s, Morganfield’s, The Manhattan Fish Market, Magnum Putrajaya, Osaka Teppan, Seoul Garden, Be Lohas to a bevy of shopping outlets such as PADINI, H&M, Adidas, Dorothy Perkins, G2000, Kitschen, Uniqlo, Hush Puppies and Xixili, shoppers are spoilt for choice. Besides food and retail indulgence, IOI City Mall brings an edge of excitement with its offerings of definitive adventure – Icescape and District21 – that distinguishes it from other shopping malls. Located at the first floor, Icescape is the only Olympic-sized ice skating rink in Malaysia. Spanning 30m x 60m of ice surface with a breathtaking glass view, Icescape is ideal for leisure skating, speed skating or even ice hockey. Prior to the opening, 1972 Winter Olympics (Sapporo) Mr Takahashi and 1988 Winter Olympics (Nagano) Mr Ogawa, who are experienced rink artisans, were brought in to ensure the skating rink is in tip top condition and as smooth as silk. At Icescape, skaters can enjoy a twirl and a whirl on ice skates that come with snaps instead of shoe laces while those who do not know how to skate can rent the penguin skate or be coached. Shoppers are looking forward to the 36-alley Wangsa Bowl and the 13-screen Golden Screen Cinemas, which are set to open in February 2015.With its vast array of delights and exhilarating activities in store for everyone, IOI City Mall is the best place to enjoy a whole new perspective of tastes, trends and adventures! For more on IOI City Mall, check out: www.ioicitymall.com.my The musical fountain, located outside the mall, gives a magical dramatic animation light show as the water dances to an original music score. Photo credit to AsiaWebDirect. Game for some action-packed fun? District21 is your first-of-its-kind post-apocalyptic themed adventure park at IOI City Mall. Photo credit to www.tianchad.com 06 CORPORATE UPDATES BERITAIOI Q1 Earnings for IOIC and IOIPG IOI Corporation Berhad (IOIC) registered a net profit of RM176.7 million in the first quarter (Q1) ended 30 September 2014. The net profit decreased from RM301.8 million a year ago. The revenue of RM3.02 billion also marked a decline of 6.7% from RM3.24 billion. The lower results were due to the demerger of its property business which led to the cessation of profit contribution from the propertyrelated business as well as lower contribution from the resourcebased manufacturing division. However, the decline was moderated by lower translation loss on foreign currency denominated borrowings and higher contribution from the plantation division. The plantation division recorded an increase of 12% to RM281 million for Q1 FY2015 due mainly to higher fresh fruit bunches (FFB) production as well as higher palm kernel prices realised. The FFB production for Q1 FY2015 was 96,202 tonnes as compared to 875,835 tonnes for Q1 FY2014. As for the resource-based manufacturing division, RM108.8 million was recorded for Q1 FY2015 which was 50% lower than RM218.6 million a year ago due mainly to lower margin and lower sales volume from the oleochemicals and refinery sub-segments. Meanwhile, IOI Properties Group Berhad (IOIPG) recorded an operating profit of RM151.0 million in its Q1 ended 30 September 2014, an increase of 13% compared to the preceding quarter. The property development division recorded RM124.3 million in operating profit due to higher contribution from sales of completed properties and advanced progress works from high-rise residences, while additional rental income led to property investment division posting RM17.1 million in operating profit. Similarly, leisure, hospitality and other operations had a higher income generated from its two hotels resulting in RM9.6 million operating profit. Overall, IOIPG reported a lower profit before taxation of RM147.1 million for this quarter as compared to RM163.0 million in the corresponding quarter. It was due mainly to decrease in share of results from both associates and joint ventures and higher net interest expense. AFLAC VISITS SAGIL ESTATE O n 3 December 2014, IOI Group welcomed the members of Aflac Global Investments for a visit to Sagil Estate in Johor to learn more about plantation activities and operations. IOI Corporation Berhad Chief Financial Officer Mr Kevin Wong accompanied the visitors as they received first-hand information on how palm oil is derived, and witnessed various day-to-day estate operations such as fresh fruits bunch (FFB) harvesting as well as buffalo-assisted harvesting at the estate. It proved to be an interesting insight for the visitors and the visit resulted in a better understanding of a plantation estate. One for the album! Trying to harvest FFB using a chisel. Explaining the safety tools used by workers to carry out plantation activities. CORPORATE UPDATES BERITAIOI HIGHER 07 PRODUCTIVITY The gigantic heartshaped FFB. WITH EFB & POME APPLICATION EFB & POME application paid off. B lock 95O (measuring 53 hectares) at Mayvin 2 Estate (Div. B), which is bordering with Agrocco Estate and Tawai Forest Reserves in Sabah, has a 90% flat terrain and is 10% undulating with palm oil trees planted in 1995 (aged 20 years). It cultivates and adopts sustainable practices that enable it to generate high fresh fruit bunches (FFB). Instead of disposing by-products such as Palm Oil Mill Effluent (POME) or burning empty fruit bunches (EFB), Block 950 adopts the sustainable practice of utilising POME and recycling EFB as mulch in its estate. EFB and POME contain organic matter and a high level of plant nutrients which are excellent substitutes for inorganic fertiliser. By continuously applying two rounds of EFB/POME within an interval of six months between the first and second applications every year, Block 950 has produced higher yield with larger and heavier FFB Lifting up the FFB is hard to do… compared with crop from fields that did not receive EFB and POME applications. The average bunch weight (ABW) is more than 24 kg, and the heaviest bunch recorded was 99 kg! Every year, it produces high yield despite its advanced age. The positive yields are further enhanced by IOI’s commendable plantation practices and sustainability measures. Keep up the good work, Block 950! PAMOL KLUANG AWARDED BEST EMPLOYER P amol Plantation Sdn Bhd was recently recognised as the Best Employer for the year 2014 by KWSP (Kumpulan Wang Simpanan Pekerja/Employees Provident Fund) Kluang. Pamol Plantation Sdn Bhd is the employer for employees of Mamor Estate, Pamol Barat Estate, Pamol Timur Estate, Pamol Kluang Palm Oil Mill and Pamol Research Kluang. The recognition was given as a token of appreciation to employers who had properly managed their accounts and made timely contributions to their employees’ KWSP accounts. Congratulations to the Pamol Kluang Group! 08 HUMAN RESOURCE DEVELOPMENT BERITAIOI Brand Yourself and STAND OUT! F irst impression gives a lasting impression to others, and helps them form an opinion of someone based on their appearance, behaviour and communication skills. Armed with the right outfit and attitude, employees can be good brand ambassadors of the company. A one-day workshop on “Corporate Image Enhancement” was conducted by Pn Emi Idura on 2 December 2014 to help participants dress right and improve their networking skills. The trainer carried out a colour analysis on each participant to establish the “colour personality” which determines the right colours for make-up, clothing and accessories. Correctly identifying the right choice of colours will lead to a better overall image, while the wrong colours will make one look older, tired or sickly. After observing the participants’ attire, she provided helpful comments on how to improve their choice of clothing, shoes and accessories. The participants gained tips from discussions on the various types of dressing (business formal, semi-formal, business casual, and suitable dressdown outfits) as well as the many textures of fabrics designed to suit respective body shapes. The workshop also included role plays with participants polishing their networking skills in a session on how to keep a conversation flowing. So dress right, brand yourself and stand out from the rest! Various fabrics assist you to stand out from the rest. Pn Emi stressing the significance of good values. Wearing the correct colours can enhance your overall appearance. HUMAN RESOURCE DEVELOPMENT BERITAIOI 09 “The true measure of leadership is INFLUENCE – nothing more, nothing less.” John C. Maxwell EFFECTIVE LEADERS LEAD THE WAY B ecoming an effective leader does not happen overnight. It takes time to learn and practise leadership skills until these skills become a part of you. Leadership begins with self-awareness because when we have a better understanding of ourselves, we are able to experience ourselves as unique and separate individuals. Then, we are empowered to make changes and to build on our areas of strength as well as identify areas for improvement. The “Becoming an Effective Leader (with Silega Commander) Workshop” was conducted by Mr Eric Lau from Leaderonomics. It was held on 6 and 7 November 2014 for Managers and Assistant Managers of IOI. Silega Commander is a business simulation that helps participants unlock their hidden potential and their organisation in order to achieve sustainable growth. It is used to identify their performance and challenges faced in getting the desired results, create positive change in the corporate culture, resolve problems, and communicate effectively. It enables leaders to understand why decisions and behaviours are often misunderstood by their followers and learn how to maximise their influence. It takes five levels of leaderships to become a Great Leader: Level 1 : Highly Capable Individual – You make high quality contributions. Level 2 : Contributing Team Member – You use your knowledge skills to help your team succeed. Level 3 : Competent Manager – You are able to organise a group effectively to achieve specific goals and objectives. Level 4 : Effective Leader – You are able to galvanise a department or organisation to meet performance objectives and achieve a vision. Level 5 : Great Leader – You have the requisite abilities and humility required for true greatness. ARE YOU A MANAGER OR A LEADER? MANAGER Maintains Focuses on processes Relies on control Has a short-term view Asks “How” and “When” Accepts status quo Does things right To gain trust, one has to be open to differences in opinions. A leader engages effectively with team members’ differing personalities – from a futurist and analyser to a go-getter and coordinator. VS LEADER Develops Focuses on people Inspires trust Has a long-term view Asks “Why” and “What” Challenges status quo Does right thing 10 PROPERTY BERITAIOI South Beach’s Topping Out of its South Tower S ingapore’s largest mixed-development, South Beach, marked a milestone with the topping out of its 45-storey South Tower on 2 December 2014. Strategically located on Beach Road bordering the Central Business District, the 1.65 million sq ft project is jointly developed by IOI Properties Group Berhad (IOIPG) and City Developments Limited (CDL). Its South Tower, which is the taller of the two towers, comprises 190 luxury apartments with a panoramic view of the Singapore skyline, retail space of around 85,000 sq ft (including the South Beach Club that is housed in the former NCO Club house) and a 654- room luxury hotel designed by Philippe Starck. Scheduled to open in April 2015, the hotel promises a unique hospitality experience with its cool edge and blend of the latest integrated technology and design elements. Apart from a large ballroom with a capacity for over 500 guests, a number of its suites will also boast 65” full highdefinition LED IPTVs. Meanwhile, the 43-storey North Tower houses 500,000 sq ft of top grade office space. It was topped out earlier in 2014 and its first tenant is expected to commence business in Q1 2015. With the topping out of its South Tower, the South Beach project is on schedule to complete by the end of 2015. TOP 10 EDGE IN THE PROPERTY AWARDS IOI Properties Group Berhad (IOIPG) made a winning comeback to The Edge Malaysia Top Ten Property Developers Awards’ ranking by rounding up the Top 10. The recently-listed IOIPG, represented by IOIPG Chief Operating Officer (Property Development) Mr Teh Chin Guan, joined the ranks of prestigious property developers at the awards ceremony at KL Hilton. Held on 13 October 2014, the event was officiated by Minister of Urban Wellbeing, Housing and Local Government, Datuk Abdul Rahman Dahlan. Over 200 industry players and experts gathered to network and celebrate the best of the best in the property industry. Congratulations to IOIPG! The Edge Malaysia Top Property Developers Awards, the anchor of The Edge Malaysia Property Excellence Awards, was established in 2003 to recognise Malaysia’s best property players – from the consumer’s perspective – based on their quantitative and qualitative attributes. The results of the rankings were audited by Deloitte Malaysia. PROPERTY BERITAIOI 11 OPENS FOR BUSINESS T he Four Points by Sheraton Puchong recently opened its doors in the Puchong Financial Corporate Centre (PFCC) following a signed agreement between IOI Properties Group Berhad (IOIPG) and Starwood Hotels & Resorts Worldwide Inc on 12 June 2014 to further expand the Four Points brand. IOIPG Chief Operating Officer (Property Investment) Mr Cheah Wing Choong cited confidence over the collaboration during the hotel’s official opening on 15 December 2014: “With this establishment, we have marked a distinct milestone in the development of Puchong.” He added that IOIPG invested upwards of RM100 million in the project to develop a hotel that fits the needs of the rapidly developing area. The four-star hotel is Four Points brand’s fifth establishment in Malaysia and houses 249 guest rooms including 12 executive suites, a fitness centre, an outdoor swimming pool, the Lobby Lounge as well as The Eatery, the hotel brand’s signature restaurant that serves local and international spreads. Apart from catering to business and leisure travellers, its spacious function space of over 1,358 sq m that includes a pillar-less 760 sq m grand ballroom as well as three meeting rooms is ideal for corporate and social events. For more information on Four Points, log on to: http://www. starwoodhotels.com/fourpoints/index.html The hotel, strategically located in the vibrant township of Puchong, is merely 20 minutes away from the Kuala Lumpur city centre and easily accessible through the LDP highway as well as the Light Rail Transit (LRT) that is due for completion in the first quarter of 2016. Meanwhile, Starwood Hotels & Resorts Worldwide Inc Regional Vice President for South-East Asia Mr Charles Abbott also said:“Two and a half years ago, both companies spoke of this opportunity and the result is magnificent. It is a great addition to Puchong, which is conveniently located within the Klang Valley.” SERVICE OWNERSHIP FOR IOIPG’S FRONTLINERS Ms Lee Yoke Har interacting with the participants. The handover of Four Points by Sheraton Puchong A “Service Ownership Workshop”, conducted as a half day programme over three days on 26 November, 27 November and 5 December 2014, brought together IOI Properties Group Berhad’s (IOIPG) frontline staff to participate with various heads of department in mastering the art of achieving the ‘wow’ factor when serving customers. The objective of the workshop was to instil the importance of service ownership within the organisation using the R.A.T.E.R. model which requires the frontline staff to understand and commit to delivering the IOI Branded Customer Service Experience. The workshop was conducted by IOIPG Senior General Manager (Marketing & Business Development) Ms Lee Yoke Har who stressed the need to “do things right the first time around”. Ms Lee, together with members of the Customer Relations Unit (CRU), gave a complete insight into service ownership to ensure that the IOI Vision of providing products and services of superior value is maintained at all times in order to meet the expectations of customers. 12 PROPERTY BERITAIOI MORE SERVICE CHAMPIONS! C ongratulations to IOI Properties Group Berhad’s (IOIPG) recent Service Champions who were recognised for their efforts and success in delivering the IOI Branded Customer Service Experience to IOIPG’s valued customers. The campaign was held from September to November 2014, and the following four winners were presented with the IOI Service Champion Award and a cash reward. Catharina Chau Siao Ying (Amigo Club House) receiving her award from General Manager (16 Sierra) Mr David Choo. Well done! Sunny Tan Soon Yi (Klang Sales & Marketing) receiving his award from General Manager (Bandar Puteri Klang) Mr Albert Lee. AT T Kamarulzaman bin Nawawi (PFCC Security) receiving his award from General Manager (Bandar Puteri Puchong) Mr Chung Nyuk Kiong. Nik Muspirah binti Seman (IOI Square Security) receiving her award from Head of IOI Square Security Mr Lee Fang Kim. 16 SIERRA he Customer Relations Unit (CRU) of 16 Sierra recently joined forces with the local town council, Majlis Perbandaran Sepang (MPS), to organise a Family Fun Ride for the residents of the 16 Sierra township. The 5KM cycling event, saw encouraging participation from the young and the old. By 6:45 am, the crowds gathered for registration and the ride was flagged off at 7:45 am by General Manager (16 Sierra) Mr David Choo. By 8:30 am, participants were greeted by loud cheers at the finishing line. Medals and goodie bags were presented to the winners and participants by IOIPG staff. Refreshments were then served to all present. There were also Face Painting, Sand Art, free popcorn, ice-cream and candy floss booths for the young ones. The event ended at around 11:30 am on a high note. PROPERTY BERITAIOI FOSTERING NEIGHBOURLINESS 13 IN BANDAR PUTERA 2 KLANG General Manager (Bandar Puteri Klang) Mr Albert Lee flagging off the event. Beside him is En Azmizam. En Azmizam handing the mock cheque to the first prize winner of the jogathon. A round 400 Bandar Putera 2 Klang residents turned up to participate in the sports carnival organised by the Klang Customer Relations Unit (CRU) on 12 October 2014. The half day event was graced by En Azmizam Zamanhuri, a representative from the office of YB Shuhaimi Hj Shafie (ADUN Sri Muda). In spite of the overcast sky, hazy wind and scorching heat, the event was met with great fervour and showmanship.The jogathon winner, who ran bare-footed, clocked in the 5KM in 17 minutes and was awarded RM500 cash. Games such as coconut-bowling, the sack race and the egg-andspoon race were some of the attractions that received wholehearted participation. Gunny-sacking to the finishing line. @ THE CUBE T he Puchong community was recently treated to a Family Fun Christmas Party organised by the Customer Relations Unit (CRU) at the IOI Sales Galleria @ The Cube. Over a hundred people braved the thunderstorm to join in the festivity that included a cooking demonstration by Malaysian celebrity chef Amy Beh; and a host of activities such as simulation games, plaque-painting and a fun English-learning session using fun games specially planned for the children. Apart from the activities, there was a lucky draw with a grand prize of travel cash voucher worth RM2,000 to any destination of choice sponsored by IOI Properties Group Berhad (IOIPG), as well as other prizes such as F&B and hotel stay vouchers from Palm Garden Hotel and Putrajaya Marriott Hotel. Talented carollers from the Putera Aman Assembly Church and Santa Claus were also present to spread the Christmas joy! Children enjoying the simulation games. Santa giving away goodies. 14 PROPERTY BERITAIOI IOIPG WOWS CROWD at MAPEX 2014 T hemed “Wow Factor. Now Matters”, the 2nd MAPEX 2014 by REHDA Johor was a platform for property developers in Johor to showcase their projects, progress and prowess at transforming Iskandar Malaysia into a sustainable metropolis of international standing. IOI Properties Group Berhad (IOIPG) was among the most prestigious developers displaying a comprehensive collection of properties with the “WOW” factor and property investment strategies which stressed the importance of timing, i.e. “NOW Matters”. Property buyers and investors took the opportunity to find out more information on IOIPG’s projects located in the thriving townships of Bandar Putra Kulai, Taman Kempas Utama, Taman Lagenda Putra, and property developments such as The Platino serviced apartments and Marina Cove. The three-day property expo saw over 100 choice properties sited at desirable locations in Iskandar Malaysia. The good turnout at the Convention Centre of Sutera Mall from 19 to 21 December 2014 demonstrated investor confidence in the property market. Whimsical Fairytale AT ALPINIA SHOWHOUSE T he grand opening of Alpinia Showhouse in Bandar Putra, Johor on 14 December 2014 proved to be a truly magical experience for visitors, families and friends who attended the “Whimsical Fairytale” event. The enchanting setting in the double-storey terrace showhouse transported all to a world of “Once Upon a Time” where fairytale characters, make-believe princes and princesses, and magical moments came to life. Fairy princesses such as Princess Elsa (Frozen), Snow White, Cinderella, Princess Jasmine (Aladdin) and Princess Belle (Beauty and the Beast) greeted guests all day. This event offered the perfect opportunity for buyers to visit the Alpinia Showhouse and fall under the spell of elegantly designed modern interiors and furnishings in five well-planned bedrooms and dining and living rooms with wide windows providing plenty of day light and fresh air from the natural surroundings. With a choice of two contrasting facades, the strategically-located 22’ x 70’ Alpinia is priced from RM499,410 and has a built-up area of 2,418 sq ft. Strategically located, it is well served by a network of highways and merely 50 minutes from the popular Desaru Beach Resort. The guests were entertained by a live percussion band, dance performance by talented kids, creative handicraft corner, colouring contest, fairytale story-telling, family photo booth, lucky spins on the Wheel of Fortune, and magic show as they enjoyed the lunch buffet spread, while McDonald’s Happy Meals completed the magical day. PROPERTY LIVING AT D’SUMMIT OF LUXURY BERITAIOI 15 IOIPG CEO Mr Lee Yeow Seng (sixth from right) and management witnessing the grand finale of IOI Mega Home Carnival 2014. IOI Properties Group Berhad’s (IOIPG) D’Summit Residences’ Celena Tower, Wing 2 was launched to overwhelming response during a two-day IOI Mega Home Carnival 2014. On 12 October 2014, more than 1,000 visitors attended the grand finale graced by IOIPG Chief Executive Officer Mr Lee Yeow Seng. One of the largest multi-storey residential towers in the KempasTebrau growth corridor, the 35-storey D-Summit Residences’ comprises seven different apartment types with built-up areas from 527 sq ft onwards from RM316,965. IOIPG unveiled Celena Tower, Wing 2 with 3+1 bedroom apartments that offer spacious layouts in a low density enclave of only eight units per floor and two attached units that form a landed semi-detached home style. From private lift to gated and guarded security, amenities are complete. Successful launch which drew in the property buyers. International artiste Fish Leong was present to entertain the crowds with her popular songs. Prizes galore included a Kia Picanto, air tickets to USA, home theatre system, MacBook Air and LED TVs while tokens of appreciation of up to RM20,000 were given to IOIPG buyers who successfully referred their friends and family members to purchase IOIPG’s properties. Proud owner of a new Kia Picanto receiving her car keys from IOIPG Senior General Manager Mr Simon Heng. USED COMPUTERS PUT TO GOOD USE U nderprivileged students stand to benefit from the 14 desktops and two notebook computers donated by IOI Properties Group Berhad (IOIPG), Johor Bahru to Kulaijaya Wan Min Welfare Society and Kelab Pengkayaan dan Pembelajaran Ecclesia Kulaijaya, a centre frequented by poor students to do their school work and receive free tuitions. The welfare society will distribute the computers to students from low-income homes, according to its person-in-charge Mr Jonathan Low. Both beneficiaries thanked IOIPG JB, represented by IT Department and Customer Service Unit during the giveaway on 17 December 2014, for the donation. kind 16 OLEOCHEMICALS BERITAIOI CUSTOMER VISITS TO IOI PAN-CEN OLEO IOI Pan-Century Oleochemicals Oils Sdn Bhd (IOI Pan-Cen) welcomed various customers between September and November 2014 to strengthen the existing relationships. The visits, covering plant tours to the fatty acid plant, soap noodle plant, and warehousing and packing facilities, were led by IOI Pan-Cen Chief Operating Officer Mr Gurdev Singh, Mr Chin Peng Boon (Marketing), Mr Yusop Hj Mohamed (Soap Noodle Production), Mr Mohammed Kasman (Quality Control) and respective Area Managers. 26 SEPT 2014: TREDIS S.A. AND VICTORIA SCANDINAVIA 30 OCT 2014: PROCTER & GAMBLE INTERNATIONAL PTE LTD IOI Pan-Cen opened its doors to Tredis S.A. which is IOI Pan-Cen’s European distributor for the sale of the Palm Sabun range of soap noodles in territories such as France, Portugal, Germany, Spain and more. Victoria Scandinavia, the honorary purveyor to the King of Sweden with reputable brands such as Lanolin Eggwhite Soap and Royal Swedish Soap (Cremosin and Birch Leaf), was represented by Mr and Mrs Bevan. 30 OCT 2014: KARNEET ENTERPRISE (INDIA) PVT LTD 2 OCT 2014: RECKITT BENCKISER INTERNATIONAL As one of IOI Pan-Cen’s most distinctive customers, Reckitt Benckiser enjoys a healthy longterm business relationship with IOI Pan-Cen under the white soap noodles and cream (PFAD base) soap noodles category. The visit proved fruitful with Reckitt’s announcement of the qualifying of IOI Pan-Cen’s Derichem plant. 9 OCT 2014: JOHNSON & JOHNSON (CONSUMER EUROPE) Johnson & Johnson (J&J) Global Category Leader Mr Domberger who is the lead purchaser of chemicals for J&J Europe paid a visit to IOI Pan-Cen to gauge the sustainability policy of IOI Group and its forward plans. He was pleased with the sustainability stand and commitment by IOI Group to the RSPO. Discussions were held on the extension of the current MOA, technical matters on IOI Pan-Cen’s customised soap noodles, potential expansion of business, current market trends, targets on cost benefits and RSPO. Karneet, the authorised agent for IOI Pan-Cen for the Indian market for both soap noodles and fatty acid’s range of products, has a close business relationship with IOI Pan-Cen over the past 10 years.With the objective to foster closer tier, the discussion centred on the current customers and exploration of new customers. 4 NOV 2014: BRADFORD SOAP WORKS INC (US) Following the visit of Bradford executives Soap Works in 2002, Bradford Vice President Mr Chris Buckley and Vice President of Sales Mr Graham Howland decided to renew business ties with IOI Pan-Cen. Apart from discussions on the technical aspects of Bradford’s soap noodle requirements, they also toured IOI Pan-Cen’s soap noodle plant. IOI OLEO WINS RESPONSIBLE CARE AWARDS IOI Oleo continues to lead with exemplary industryleading responsible care practices and was honoured yet again at the prestigious 11th Chemical Industries Council of Malaysia (CICM) Responsible Care Awards 2013/2014 on 10 December 2014. The awards, held since 2002, aimed to benchmark the performance of the chemical industry in Responsible Care’s Six Codes Management Practices. As Responsible Care signatories, IOI Pan-Century Oleochemicals Sdn Bhd and Acidchem International Sdn Bhd actively support the chemical industry’s unique global initiative to drive continuous improvement in all aspects of safety, health and environmental performance, together with an open and transparent communication with stakeholders. Their efforts paid off with the following recognitions accorded: IOI Pan-Century - Community Awareness and Oleochemicals Emergency Response Code (Gold) Sdn Bhd - Employee Health and Safety Code (Gold) - Distribution Code (Silver) - Process Safety Code (Silver) Acidchem International Sdn Bhd - Employee Health and Safety Code (Gold) - Distribution Code (Silver) - Community Awareness & Emergency Response Code (Silver) - Process Safety Code (Silver) The awards were presented by Department of Occupational Safety and Health (DOSH) Director General (Dir Gen) Ir Mohtar bin Musri and Road Transport Department Dir Gen Dato’ Sri Ismail bin Ahmad at Shangri-La Hotel Kuala Lumpur. IOI Pan-Century Chief Operating Officer Mr Gurdev Singh and IOI Oleochemical Executive Director Mr Tan Kean Hua were present to receive the awards. OLEOCHEMICALS 17 LAUNCH OF SHE CAMPAIGN 2014 BERITAIOI IOI Pan-Century Group launched its annual “Safety, Health and Environment (SHE) Campaign” at the Bulking Installation of IOI Pan-Century Edible Oils to achieve Total Safety Culture among employees and neighbouring community. Held from 13 to 17 October 2014, the campaign took place for the fourth consecutive year with the theme,“Safety is a way of life and a state of mind; but accident is due to absence of mind. Make safety a reality and not fatality.” The campaign was aimed to provide practical solutions through good safety practices whereby all employees were informed accordingly, to increase the workforce’s knowledge on relevant legislation and compliance, as well as to alert them to new risks and possible solutions. The SHE Campaign was officiated by a representative from Department of Occupational Safety and Health, Ir. Syed Hamid and graced by IOI Pan-Century Chief Operating Officer Mr Gurdev Singh (pix). Invited guests from various companies and government agencies joined the employees in marking the opening ceremony. Students of Sekolah Rendah Kebangsaan Pasir Gudang 3 also attended the Safety Driving Awareness programme conducted by Jabatan Keselamatan Jalan Raya. Other activities included blood screening tests, and eye-check test. Throughout the week, safety and health-related training sessions, seminars, forums, a poster competition safety quiz were held. The campaign ended with a photo montage of the events and prize presentation at the Excellence Centre of IOI Pan-Century Oleochemicals Sdn Bhd. and HAZARD ASSESSMENT AT WORKPLACE C ontrolling the hazards and risks in the workplace is an important component in managing the health and safety of the employees and business. A hazard is anything that may cause harm, such as chemicals, electricity, working on ladders, among others. Risk is the chance that somebody could be harmed by these hazards, taking into consideration the severity of the harm as well. PRESENTERTOPIC Department of Occupational Safety and Health (DOSH) Lesson-Learnt Incidents Jabatan Pertahanan Awam Malaysia (JPAM) Pertahanan Menyeluruh (HANRUH) Pasir Gudang Emergency Mutual Aid (PAGEMA) PAGEMA Incident Command System (ICS) Manual Jabatan Bomba dan Penyelamat (Bomba PG) Incident Disaster Management System Chemical Company of Malaysia Berhad (CCM) Process Safety to Prevent Disaster On 14 October 2014, IOI Pan-Century Oleochemicals Sdn Bhd hosted a forum on “Hazard Assessment at our Workplace” and invited experts from five government and non-government agencies to present on their areas of expertise. There were a total of 32 participants including IOI’s employees and neighbouring companies such as CCM, Perstima Berhad, Wilmar (PGEO Edible Oils Sdn Bhd), Pacific Oleochemicals Sdn Bhd, Delima Oil Products Sdn Bhd, Super Food Industries Sdn Bhd, and Felda IFCO Sdn Bhd. Let’s work together towards a safer workplace environment for all! 18 OLEOCHEMICALS BERITAIOI COHESIVE ERT TRAINING F or the first time, IOI Pan-Century Oleochemicals Sdn Bhd held a joint “ERT Training” with neighbouring companies to allow for a more effective communication about risks and organised planning for emergency response, rendering assistance and support to each other when the need arises. Held on 16 October 2014, the training was conducted by Jabatan Pertahanan Awam Malaysia (JPAM) over two sessions comprising fire-fighting teams and first aid teams in the morning; and an emergency simulation in the afternoon involving these companies – IOI Pan-Cen, IOI Loders Croklaan Sdn Bhd, Pacific Oleochemicals Sdn Bhd, Super Food Industries Sdn Bhd, Perstima Berhad, and Delima Oil Products Sdn Bhd. The ERT training gave participants confidence, practical experience and skills in dealing with emergencies.A higher level of preparations and improved coordinated response among the companies will ultimately lead to a better chance in saving lives. CI PROJECT TEAMS RECOGNISED FOR EXCELLENCE IOI Oleochemical Industries Berhad, Prai presented awards to four winning teams that emerged tops in their respective Continual Improvement (CI) projects for FY2013/2014 during the company’s dinner at Sunway Carnival Convention Centre on 22 November 2014. Two teams were placed second, while third placing was shared by another two teams. They received the awards from IOI Oleo Executive Director Mr Tan Kean Hua. Congratulations to the winning teams for leading the way towards continual improvement! A total of 20 CI projects were submitted by cross functional teams (comprising members from different departments) to the Quality Council Committee to be assessed based on each project’s Tangible/Intangible Benefit, Innovativeness, Thought Process, Team Core Values, Cross Functional and Forward Plan. These projects are expected to drive improvements in the company’s productivity and efficiency. EDIBLE OILS BERITAIOI 19 NEW SUSTAINABLE PALM OIL POLICY FOR IOILC O n 14 November 2014, IOI Loders Croklaan (IOILC) introduced a new and strengthened Sustainable Palm Oil Policy, which supersedes its existing policy.The new policy, effective immediately, ensures: 1. No deforestation through the conservation of High Carbon Stock (HCS) forests and the protection of peat areas regardless of the depth; 2. Building a traceable and transparent supply chain; 3. Respecting the rights of employees, indigenous peoples and local communities; 4. Increased focus on driving beneficial economic change and ensuring a positive social impact on people and communities. IOILC Sustainability Director Mr Ben Vreeburg said: “We felt it was necessary to work towards ensuring our Sustainable Palm Oil requirements were set out more clearly than in our existing Sustainable Palm Oil Sourcing Practices. Our new policy leaves no room for differences in interpretation and is better aligned with recent market and stakeholders’ requirements.” Implementation IOILC’s commitment to sustainable practices affects the company’s entire supply chain, from the choice of its suppliers of palm (kernel) oil to how it operates its refineries. The policy also applies to all its suppliers of palm oil, palm oil fractions and palm kernel oil. strongly believe that a multi-stakeholder approach is the right way forward to transform the palm oil sector. We will continue to work with various stakeholders including our suppliers, customers, nongovernmental organisations (NGOs), governments and independent verification bodies to implement our policy,” said Vreeburg. Development The policy is an additional step in IOILC’s commitment to support a sustainable and transparent supply chain.The company was: 1. The first to supply sustainable palm oil to continental Europe (2010); 2. The first to supply sustainable palm oil to the United States (2011); 3. The first to supply its entire portfolio as RSPO (Roundtable on Sustainable Palm Oil) mass balance (2012); 4. As of October 2014, 96% of the palm oil sourced worldwide is traceable (list of mills); 5. From June 2013 to September 2014, IOILC has purchased 545,000 tons of RSPO-certified palm oil. IOILC will continue to be an active supporter of RSPO and will work to strengthen the RSPO standard and its enforcement. For more information, please visit: http://europe.croklaan.com/images/static_pages/141311_ Sustainable_Palm_Oil_Policy.pdf IOILC has implemented a time-bound action plan to ensure that all palm oil products it sources are compliant with its own policy.“We 1,000,000 TONS of Sustainable Palm Oil Milestone for IOILC Europe IOI Loders Croklaan (IOILC) Europe achieved a sustainable palm oil milestone with the uploading of its millionth ton of segregated (SG) RSPO (Roundtable on Sustainable Palm Oil)-certified palm oil in November 2014. On 25 March 2010, IOILC was the first in continental Europe to ever receive a SG RSPO-certified palm oil cargo. Since then IOILC has become one of the frontrunners in the supply of sustainable palm oil. IOILC Sustainability Director Mr Ben Vreeburg said: “Over the past one and a half years, we have seen a strong and continuous growth, partly because of our active and stimulating policy and production flexibility. “At present, we import 53% of our European palm oil as SG RSPOcertified. This corresponds to approximately 450,000 tons of SG RSPO-certified palm oil. The demand for sustainable palm oil has now risen to 42% of our total demand in the last (third) quarter.” He concluded: “We expect a continuous increase in RSPO-certified palm oil in 2015.This is due to a growing belief that sustainable palm oil is the only right thing to buy, which is a sentiment that we fully support. New EU labelling legislation (2015) and a growing demand for traceable supply chains are other key factors for growth.” 20 EDIBLE OILS BERITAIOI STRIVING TOWARDS VISION 2025 A lmost all 450 employees of IOI Loders Croklaan (IOILC) Europe gathered with enthusiasm to attend the “Vision 2025” session to spur IOILC Europe towards greater heights.The session was held thrice at townhall meetings in November 2014 to ensure factories remain up and running without interruptions. IOILC Europe Chief Operating Officer Dr Loek Favre explained the changes for the changing environment and elaborated on the ambitious goals set for 2025 and the road ahead. Groups of 35 participants were formed to discuss the topics needed to reach the company goals. Five key initiatives were the immediate focus and these were explained during interactive workshops led by members of the management team: IOILC Europe COO Dr Loek Favre addressing the audience. Employee engagement was seen throughout the meetings. Open and honest feedback was received while the passion and spirit to thrive was evident through the employees’ willingness to participate and initiate necessary changes to reach the ambitious goals in 2025. The fruitful sessions united the employees on a journey towards growth and success. KEY INITIATIVE LED BY Sustainable Growth Ben Vreeburg, Erik Schweitzer, Hans Omvlee and Vincent Geerts Customer Satisfaction Roald Hulst and Paul Koekoek Exploring New Markets Patrick Cobussen, Renee Boerefijn and Bart Jurrjens Order Process as Requested Martijn Schneider, Jeroen Monster and Gerard Daamen Company Values Anton Hutten and Erica van Dijk IOILC Europe HR Manager Ms Erica van Dijk leading a workshop. GLOBAL PARTNERSHIP FOR IOILC & UNILEVER Loders Croklaan (IOILC) and Unilever have signed a global partnership on 8 October 2014 to drive efficiencies, increase capacity and quality of specialty oils and fats as well as commodity oils. At the heart of the partnership is the shared responsibility of accelerating sustainable market transformation for palm oil. The partnership was signed at Unilever’s Partner to Win Summit in Wembley, London. Through this strategic agreement, IOILC reinforces its commitment to support Unilever on their bold ambition to double the size of its business while reducing its environmental footprint and increasing positive social impact. IOILC Chief Executive Officer Mr Julian Veitch (pix) said:“As a responsible partner in building a sustainable and transparent palm oil supply chain, we are committed to our Responsible Operating Principles, Sustainable Sourcing Policy and Time Bound Plan to achieve milestones and as further validation of our commitments. The next key milestone is our ability to supply 100% traceable palm oil worldwide by the end of 2014.” “Innovation in oils is critical and has always been in the heart of our business and remains a main enabler to drive our ambitious global growth targets. Together with Unilever, we will create value of which both companies will benefit,” he added. Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries. Its portfolio includes some of the best known brands such as Becel, Knorr, Dove, Sunsilk, Lipton, Rexona, Wall’s ice cream, and Lux. EDIBLE OILS BERITAIOI 21 SUCCESSFUL 2ND EUROPEAN PALM OIL CONFERENCE T he 2nd European Palm Oil Conference featured a highprofile programme on the use of palm oil in food and explored its nutritional characteristics as well as the move towards sustainable palm oil. The conference was held on 9 December 2014 in Brussels, Belgium. The successful programme was organised by the European Palm Oil Alliance (EPOA) with the European Sustainable Palm Oil Advocacy Group (ESPOAG) and the support of the Roundtable on Sustainable Palm Oil (RSPO). For more information on EPOA, which was co-founded by IOI Loders Croklaan, please visit: www.palmoilandfood.eu More than 200 key persons attended the conference, including the Minister of Plantation Industries and Commodities Malaysia Datuk Amar Douglas Uggah Embas (pix) and IOI Corporation Berhad Chief Executive Officer Dato’ Lee Yeow Chor, who is also Chairman of the Malaysian Palm Oil Council (MPOC). The programme included valuable contributions from Datuk Amar Douglas as well as Professor Gerard Hornstra and representatives from companies such as Unilever, Ferrero and Carrefour.The audience engaged in constructive discussions on the use of sustainable palm oil in the European food industry. A special event on the programme was the practical workshop session where participants could actually make their own food preparation, for example, a chocolate spread. During these sessions, participants could experience how palm oil contributes to giving their favourite foods the desired characteristics, such as mouthfeel and spreadability. The participants actively participated in the sessions, resulting in some tasty food creations, all based on sustainable palm oil. IOILC AMERICAS RECORDS OVER 10 MONTHS OF SAFETY! O n 19 September 2014, IOI Loders Croklaan Americas’ Channahon plant celebrated a safety record of over 10 months with no recordable incidents or lost-time cases in FY2014! This is one of the longest periods without incidents, even more notable seeing that the area experienced one of the harshest winters this year. The safety record demonstrated the team’s commitment to working safely under all conditions and seasons. The team celebrated with a deserving meal. 22 EDIBLE OILS BERITAIOI IOILC AMERICAS RECEIVES LEVEL 3 CERTIFICATION IOI Loders Croklaan (IOILC) Americas scored an “Excellent” rating after receiving a preliminary score of 97% in the annual Safe Quality Foods (SQF) audit on 29 August 2014. The achievement earned IOILC Americas a SQF – Level 3 certification on 2 October 2014, and is defined by SQF as having excellence in both Food Safety and Quality. The accomplishment covers the entire Channahon facility which includes the full production, warehouse, pilot plant and Creative Studio. Safe Quality Food Institute (SQFI) is recognised by retailers and food service providers around the world who require a credible food safety management system. SQF is the only certification programme outside Europe recognised by the Global Food Safety Initiative (GFSI) which links primary production certification to food manufacturing, distribution and agent/broker management certification. IOILC Americas Director of Sales and Marketing Mr Tim Surin said: “This certification embodies the overall focus on quality which is a hallmark of our entire organisation.”The Level 3 certification builds upon the SQF – Level 2 earned annually by IOILC Americas since 2011. It expands beyond assuring food safety by including a quality standard which verifies IOILC’s ability to provide customers with highest quality products throughout the entire production process. “Achieving SQF – Level 3 certification verifies the commitment to quality, safety, and reliability which translates to confidence for our customers. Supplying the highest quality products that protect the value of our customers’ brands is paramount and what our customer expects,” said IOILC Americas Chief Operating Officer Mr Bill Troy. IOILC CANADA CELEBRATES SITE EDIBLE OILS BERITAIOI 23 LEADERSHIP CULTURE TRANSFORMATION IN IOILC ASIA A Leadership Culture Transformation workshop was initiated by IOI Loders Croklaan (IOILC) Asia Chief Operating Officer Mr Michael van Sallandt to spur IOILC Asia to achieve a future growth in business and profitability as well as people.Trainings and workshop roadmaps in line with IOILC’s Vision 2025 were held in two phases (Aligning and Setting Direction; and Translating Strategy into Action). In the first phase, the senior management team together with managers from IOILC Asia participated in the two-day Leadership Culture Transformation workshop held at Pulai Spring Resort, Johor Bahru in December 2014. The workshop embarked on a journey of assessments, group discussion and feed-forward propositions to drive ownership from both the senior management team and managers. Apart from a suggested improvement list of things to do, an increased rapport between senior management and manager levels is set to heighten the sense of purpose and energy for the organisation’s greater success. The next phase is being planned and formulated to translate strategies into action by engaging more levels of IOILC Asia staff through a process of communication and alignment. “2015 will be a year of change and greater success for IOILC Asia, with a new working culture to accelerate our growth,” said van Sallandt. The fruitful workshop resulted in IOILC Asia having these clearly articulated aspirations and strategies: • To be the preferred palm-based oils and fats supplier to food and infant formula manufacturers in our focus markets; • To be the preferred employer providing opportunities for development and a rewarding career; • To live a culture of teamwork with ownership, where people listen with openness and strategies are clearly communicated. ACQUISITION & EXPANSION PROJECT The day marked a milestone for the company’s North American business as the previously leased Canada facility had now been transferred to 100% ownership. The transition recognised the importance of existing operations to IOILC’s business and signaled confidence in IOILC Canada’s future growth potential. The event began with a presentation and discussion of the expansion project, followed by a plant tour and ribbon-cutting ceremony. Thereafter the celebration culminated at a local venue, The Vue, after a day of executive level meetings. IOILC Canada expressed its gratitude to everyone who was involved in this project and is thankful to have such great people dedicated to achieving new and challenging goals. O n 17 October 2014, IOI Loders Croklaan (IOILC) Canada’s Rexdale facility hosted a celebration of its newly-acquired property and forthcoming expansion project. The celebration was attended by key stakeholders and other principal colleagues, signifying strong support of IOILC Canada’s business and recognition of the local team. Among those present were IOI Corporation Berhad Chief Executive Officer (CEO) Dato’ Lee Yeow Chor, IOI Loders Croklaan CEO Mr Julian Veitch, IOILC Canada General Manager Ms Susan Holzner, Unilever Factory Director Mr Randall Ledet and more. 24 EDIBLE OILS BERITAIOI BIGGER ACHIEVEMENTS FOR IOILC ASIA AT GULFOOD F rom 9 to 11 November 2014, IOI Loders Croklaan (IOILC) Asia participated in the United Arab Emirates’ Gulfood Manufacturing 2014 exhibition for the fourth consecutive year which was held at Dubai World Trade Centre. The exhibition was a great success as it hosted more than 1,100 companies from 56 participating countries and attracted over 26,000 visitors from 156 countries – making it the region’s biggest trade show ever launched. Regarded as a globally renowned showcase for food matters, it gathered a number of food manufacturers, processors and packaging experts from all over the world. IOILC Asia had the opportunity to meet many of its valued customers, especially from key countries such as Iran, Egypt and Jordan. IOILC Asia’s participation opened doors for it to penetrate further into the Middle East, Africa and South Asia (MEASA) region. The percentage of interest received from the confectionery and bakery food makers was the highest followed by dairy producers. IOILC Asia also witnessed a 31% boost in enquiries compared to last year. Despite the exhibition being one day shorter than previous years, IOILC Asia’s booth saw a bigger crowd of quality visitors. It was a great platform to build closer business relationship with existing customers and business partners. IMPROVED QC LAB IN IOIEO IOI Edible Oils (IOIEO) has a state-of-the-art Quality Control Laboratory which was recently renovated to support the analysis of all incoming raw materials, process controls and products that are ready for delivery. The modern design is enhanced with an increased working area that provides a pleasant environment through more benches and rooms for laboratory analysis plus ready instruments. The investment is also a testament to IOIEO’s customers of its commitment towards high food standard and quality that is especially crucial for the production of Betapol. The work flow in the lab is systematic and efficient. It involves the receiving of samples, registering of samples in the SAP quality management system, performing analysis and updating of results in the SAP system to verify with the manufacturing and product specification for the required quality. Ultimately it ensures that internal and external customers will receive products that are of the highest quality, and according to their requirements. Aimed at delivering fast and reliable results, the improved lab is targeted to further boost its excellence and enhance its participation in the International Proficiency Testing. IOI MALL BERITAIOI 25 A DAY WITH I n appreciation of the hard work of the IOI employees, IOI City Mall’s newest family entertainment centre District21 invited all employees and family members for a preview of fun and adventure on 6 December 2014. The Employee Open Day allowed them the privilege to be the first in the country to try out the activities and rides in the most awesome Action Adventure Park in Malaysia! Also present to grace the occasion were IOI Group Executive Chairman Tan Sri Dato’ Lee Shin Cheng, IOI Properties Group Berhad Chief Executive Officer (CEO) Mr Lee Yeow Seng and IOI Corporation Berhad CEO Dato’ Lee Yeow Chor. The 70,000 sq ft District21’s credo is Fun, Passion, and Participation to engage the entire family in being active. 11 key attraction sites featuring various challenges and obstacles are designed in an environment that portrays a futuristic world to increase curiosity. Akin to a bootcamp, the RM20 million park is designed to train park-goers to survive and overcome obstacles. With five must-visit zones and attractions never before seen in South East Asia, the adults and children were seen challenging themselves through the Maze, tunnels, narrow passages, undulating courses, sky trail and more.The attractions included the seven-type wall climbing Power Station, human-powered GoPedal karts, Free Fall, 24-seater Carousel, Tubby Ride, 10-metre above ground Maze and more. Opens from Sunday to Thursday (12:00 noon to 8:00 pm) and Friday to Saturday (12:00 noon to 10:00 pm). Tickets to District21 are priced at RM55 per person while a nonactive pass is FOC. Photo credit to The Star and www.propcafe.net 26 IOI MALL BERITAIOI Christmas FANTASY THE NUTCRACKER T he origin of the Nutcracker, a classic Christmas story, is a fairytale ballet centred on a family’s Christmas Eve celebration. The story revolves around a young girl’s coming of age and awakening to romantic love. In conjunction with Christmas, shoppers at IOI Mall Puchong were invited to “The Nutcracker Christmas Fantasy” and enjoyed festive activities such as Santa Claus appearances with candy and lollipop giveaways, and carolling performances held from 20 to 27 December 2014. Continuing previous years’ tradition, IOI Mall Puchong organised the “Heavenly Gift with Community at Heart” charity project to spread love and Christmas spirit towards the poor families and orphans in Puchong. From 5 to 23 December 2014, shoppers picked gifts for the underprivileged at the Gift Trees located near the main entrance. Shoppers also took the opportunity to have their gifts wrapped at the Heavenly Gift Counter. All in all, it was one Christmassy affair at IOI Mall Puchong! SafeCar @ IOI Mall with MAI The objective of the campaign, which will be held nationwide in 2015, is to raise awareness on road safety and to reduce death and injury on Malaysian roads through safer vehicles, safer drivers and safer roads. MAI Chief Executive Officer En M Madani Sahari, who was present to launch the campaign together with government officials, said:“Our challenge is to move towards zero-fatality and serious injury collisions, where the price of mobility is not death or disability; that is why we have chosen the campaign slogan, A Car Should Mobilise, Not Paralyse.” M alaysia Automotive Institute (MAI), an agency under the Ministry of International Trade and Industry, recently launched the “SafeCar @ IOI Mall with MAI” which ran from 5 to 7 December 2014 at IOI Mall Puchong. The car safety campaign was supported by Proton and Perodua, the two national car manufacturers in Malaysia, as well as government agencies such as Jabatan Keselamatan Jalan Raya, Malaysian Institute of Road Safety Research (MIROS), and Ministry of Domestic Trade, Cooperative and Consumerism. IOI MALL BERITAIOI W RLD ANIMAL DAY 27 AT IOI MALL KULAI IOI Mall Kulai celebrated World Animal Day on 4 October 2014 with an event themed “Adopt and Love them. Don’t Abandon” from 11:00 am to 5:00 pm at the mall’s Centre Atrium.The event was aimed at raising awareness on animal cruelty and neutering among pet lovers in Kulaijaya and Johor. Household name in pet food, Probalance & ProDiet, also supported this event, contributing to its success. An animal adoption drive was held by Homeless & Orphan Pets Exist (HOPE). This was followed by an exhibition and talk on cruelty awareness by Stray Cats Rescue and Treatment Community Help (SCRATCH). Other activities included fun games such as making a DIY (do-it-yourself) cat using envelopes and stationeries to educate the children on how to handle cats and kittens properly. Animal lovers also gained knowledge after hearing Dr Tan, a veterinarian from Global Pets, speak on the benefit of “Trap, Neuter and Release”. They also took the opportunity to bring their pets to benefit from the complimentary blood counts, ear checks, and ear cleaning courtesy of Global Pets. Earlier on, “Me and My Pets Competition” was launched on 1 September 2014. Participants were invited to snap the most creative photo with their pets. IOI Mall Kulai donated RM1,000 in cash while Global Pets also donated RM1,000 to HOPE. Other contributors included ProBalance and ProDiet which donated RM1,000 to HOPE and RM700 to Persatuan Perlindungan Kucing Hutan Bandar Putra. TALENTED KINDERGARTEN KIDS N ovember is a month of convocation for kindergartens. In celebrating the kids’ coming-of-age “graduation”, IOI Mall Kulai organised a “Best Kindergarten Kids Talent Competition” on 19 November 2014 to encourage the kids to display their talents and build their self-confidence. This competition attracted participation from five kindergartens in the Kulaijaya and Johor area, with a total of 14 performances judged by three judges. Nuri Kindergarten emerged winner and was awarded RM500 and a trophy. Congratulations to all the winners! 28 HOTEL BERITAIOI A “MAGICAL CHRISTMAS” CHARITY DAY T he season of joy brought festive cheer to 72 underprivileged children from Rumah Hope and Rumah Anak-Anak Yatim Nasuhah who enjoyed a fun-filled day, thanks to a collaborative effort by Putrajaya Marriott Hotel, Palm Garden Hotel and IOI City Mall. The effort, in line with Marriott’s global vision of “Spirit to Serve our Communities” and IOI Properties Group Berhad’s CSR initiative, was geared at letting each child experience a “magical Christmas” by making them feel special and cared for, simply by being themselves. The day was centered on play and physical activity as well as good food and poolside fun. Upon arrival at IOI City Mall, the children were grouped into Team Elsa and Team Olaf, named after characters in the popular Disney cartoon, Frozen. Both teams were given the opportunity to spend an hour at “District21” where they enjoyed the trampoline and activities such as the tubby ride and carousel, followed by another hour of learning to skate at the Olympic-sized “Icescape Ice Rink” with the help of volunteers. After a tremendous amount of exercise, the children were brought over to the Palm Garden Hotel for a sumptuous lunch. Hotel Manager Cik Zarilla Bashir and team welcomed the little guests with a host of activities including presenting them with Christmas gifts. The children were also entertained by the popular Putrajaya Marriott Hotel’s carollers, d’Flaming Reindeers, who sang classic Christmas jingles such as Rudolph the Red-Nosed Reindeer, Jingle Bells, Winter Wonderland and Santa Claus is Coming to Town – with Santa himself making a grand appearance, much to the children’s delight! A special song titled I’ll Be There was a poignant reminder of the need to create a more caring and giving world. After lunch, the children headed over to Putrajaya Marriott Hotel to watch a movie and play games in the Langkawi function room which was transformed into a playland. Helium balloons hanging from the ceiling were tied with snack packages for the children to grab and munch on as “Yoyo the Clown” showed off his balloon tricks.Those who preferred to continue playing were encouraged to join in some games or solve a puzzle or two. Hotel Senior General Manager Mr Simon Yong gave out gifts and pocket money to each child and caregiver. The day ended with a splashing time at the hotel’s lagoon-shaped pool. It was indeed a day of fun, surprises, joy and most would say, magic! HOTEL BERITAIOI d’Flaming Reindeers 29 on Tour for the 9th Year! P utrajaya Marriott Hotel’s resident carollers d’Flaming Reindeers once again brought the Christmas spirit to the hotel’s valued clients and media friends. This is the ninth year d’Flaming Reindeers have gone on tour to corporations such as Shell IT, AMD Global Services,The Star and New Straits Times. This year, d’Flaming Reindeers proved to be as popular as before with bookings and requests filling up their schedule in a short time. They had 10 engagements lined up, including a special performance at the home of the US Ambassador. Other memorable performances included singing live on radio station TRAXXfm and serenading the delegates of Miss Tourism International 2014 at the hotel’s festively-decorated lobby. Its Christmas repertoire included popular classics such as Rudolph the Red-Nosed Reindeer, Jingle Bell Rock, Winter Wonderland, and Santa Claus is Coming to Town. A special song, I’ll Be There, was also sung to remind all of the Christmas spirit of love for one another. BRINGING THE FESTIVAL OF LIGHTS TO CHARITY HOME The residents were delighted with the simple yet lavish buffet dinner prepared by the hotel. They tucked in dishes such as butter prawns, roast lamb and an array of desserts which thrilled the children. The hotel’s management and staff took the opportunity to mingle with the residents while entertaining the younger ones with balloons and games. Everyone was a good sport in playing the Mystery Box game: once the music stopped, the person left holding the box had to draw a forfeit slip and carry out tasks such as singing or impersonating funny characters which drew laughter from the participants. The charity event ended on a high note, albeit all too soon, as the children had to prepare for school the following day. O n 30 October 2014, Palm Garden Hotel celebrated Deepavali with 32 residents of Pusat Jagaan Ribuan Kasih in Kajang. It was the hotel’s first venture away from its usual ballroom setting to bring food and happiness to the underprivileged, consisting of 26 children and six senior citizens, at their home. Silly antics that tickled everyone’s funny bones! Balloons and games session that got the children all excited. 30 HOTEL BERITAIOI AN INIMITABLE GOLFING EXPERIENCE IN PGGC O n 1 December 2014, Palm Garden Golf Club (PGGC) marked a record-breaking 160 golfers on its fairway when it hosted Standard Chartered Bank’s “An Inimitable Golf Experience 2014” with Astro digital publications. The event was the bank’s way of saying “thank you” to its corporate clients and deserving Priority customers. It was graced by Liverpool’s legend Mr Robbie Fowler, FHM celebrity Ms Cay Kuijpers and Ms Universe Malaysia 2013 finalist Ms Natalia Ng. PGGC pulled off a remarkable start with a simultaneous tee off for all 160 golfers at 9:00 am.After the tournament, golfers replenished their energy with food and drinks at the poolside as a live jazz band enlivened the atmosphere. An elaborate BBQ party was prepared by Putrajaya Marriott Hotel in the evening. The event ended with a prize giving ceremony and lucky draws. Prestige brands such as Rolls Royce, Singleton, Honma, Wardrobe, Truefitt & Hill, Havana Cigar and Red Bull were the event partners. PGGC HOSTS ROYALTIES & VIP GUESTS P alm Garden Golf Club (PGGC) welcomed honourable royalty figures and distinguished VIP guests in two successive days: Pertandingan Golf Sempena Kejohanan Sukan Tahunan BAKTI 2014 (8 November 2014) Led by Prime Minister YAB Dato’ Seri Najib Tun Razak and Deputy Prime Minister YAB Tan Sri Muhyiddin Yassin, Barisan Nasional’s (BN) annual sport and recreational event organised by Badan Amal Kebajikan Tenaga Isteri-Isteri (BAKTI) was attended by 100 golfers comprising BN leaders, various Menteri Besar, Chief Ministers and Ministers of the State. BUILDING TEAM RAPPORT Angkatan Tentera Malaysia’s (ATM) 81st Anniversary Golf Tournament (9 November 2014) Yang di-Pertuan Agong Tuanku Abdul Halim Mu’adzam Shah graced the event with the participation of 100 army chiefs from various divisions including the Royal Malaysian Navy, Royal Malaysian Air Force and Malaysian Armed Forces. Both events started at 9:00 am and ran throughout the day with various activities such as “Susan Puzzle”, “Bean Steak”, “Makan Pisang”, “Africa Selfie”, “Makan Pisang Beku” and more that tested the teamwork, excitement, willpower, intelligence, creativity and eating capacity of the participants. From PGGC to Taman Botani to Putrajaya Wetlands, the activities ended with lunch at PGGC’s infinity pool followed by prize presentation by PGGC General Manager Mr Brandon Chin to the winning groups. “Who cares if flour gets in your face, we ain’t got face if we don’t win this!” T wo teambuilding events were organised for Palm Garden Golf Club (PGGC) staff from various departments including food and beverage, sales and marketing, human resource, housekeeping, golf and recreation. On 1 October 2014, 16 staff participated in the event followed by another 20 staff on 12 November 2014. How quick and fast can you complete this jigsaw puzzle? FOUNDATION BERITAIOI 31 AWARDS RM831,500 IN SCHOLARSHIPS IOI Group’s charity arm, Yayasan Tan Sri Lee Shin Cheng (Yayasan TSLSC) recently awarded scholarships worth RM831,500 to 18 outstanding students in recognition of their excellent academic and extra-curricular achievements. The scholarship awards enable promising students to pursue their degree courses in selected disciplines at recognised local institutions of higher learning. This initiative is part of IOI’s CSR programme to lessen the financial burden faced by parents and students in relation to their tertiary education. Datin Joanne with previous year’s batch of scholars. Mr Phuan Soon Lee thanking IOI Group and Yayasan TSLSC for the scholarship on behalf of all the scholars. At the presentation ceremony held recently at Palm Garden Golf Club, Yayasan TSLSC Executive Director Datin Joanne Wong congratulated the deserving students on their achievements and advised them to actively participate and assume leadership positions in the many youth and international activities organised by their respective universities to prepare them for their future. Since its inception, the foundation has granted more than RM7 million to 230 students. Mr Phuan Soon Lee, a Chemical Engineering student from Curtin University, Sarawak delivered a speech on behalf of the 2014/2015 batch of scholarship recipients, in which he gave motivational tips to the students to strive for the best in their journey through university. Also included in the line-up that day was a corporate presentation from IOI which saw Mr Chai Tian Siang (who was a Yayasan TSLSC scholar himself) and En Ruliadi bin Suriadi speaking of IOI Plantations’ job scope and career ladder. 32 FOUNDATION BERITAIOI Yayasan TSLSC Spreads Christmas Joy to Rumah Keluarga Kami One for the album. T he residents of Rumah Keluarga Kami (RKK) in Kajang welcomed the spirit of Christmas with the charity visit of more than 20 volunteers from Yayasan Tan Sri Lee Shin Cheng (Yayasan TSLSC) on 13 December 2014. The volunteers including Santa Claus kept the younger children entertained with a magic show and games while the older ones learnt to make chocolate cookies guided by the volunteers. Later on, the children were delighted to be served KFC for lunch. November and December babies were then feted with birthday wishes and everyone was happy to share the birthday cake. The children also received goodie bags filled with personal necessities and snacks, while household provisions in bulk were donated to the home. Birthday boys and girls with their cake. Even the boys were into cookie making. It’s time to dance and boogie. To cap off a memorable visit, IOI Group Senior Corporate Communications Manager Ms Karen Liew presented a cheque worth RM8,000 to RKK President Mr Emmanuel Culas. She remarked:“I am glad to see our visit today has brought beaming smiles to these children’s faces. In the face of adversity, they still radiate with hope and cheer, and these embody the true meaning of Christmas.” The visit formed a part of the CSR initiative by Yayasan TSLSC, the charity arm of IOI Group. Established in June 1990, RKK is a residential home for underprivileged, abused and abandoned children. It currently houses 37 residents, ranging between six and 19 years old. SPECIAL BERITAIOI YEAR 2014 33 IN REVIEW January successfully listed on the Main Market of IOIPG was Bursa Malaysia Securities Berhad. Dato’ Lee Yeow Chor was appointed Chief Executive Officer (CEO) of IOI Corporation Berhad (IOIC) and Mr Lee Yeow Seng as the CEO of IOI Properties Group Berhad (IOIPG). Tan Sri Dato’ Lee Shin Cheng remains as the Executive Chairman of IOIC and IOIPG. Industries IOI Oleochemical Berhad received the Environmental Performance – Notable Achievement Award in the biennial Prime Minister’s Hibiscus Award 2012/2013 as well as the Penang State Award. February IOIC’s wholly-owned subsidiary, IOI Plantation Sdn Bhd, fully acquired Unico-Desa Plantations Berhad which led to the successful ownership of Unico’s six oil palm estates and two palm oil mills in Sabah. May Skyz Residence received the Highly Commended: Residential High-rise Development (Malaysia) award at the Asia Pacific Property Awards 2014-2015. June Oils IOI Edible Procurement Sdn Bhd, IOI Loders Croklaan Company Sdn Bhd and IOI Commodity Trading Sdn Bhd received the Roundtable on Sustainable Palm Oil-Renewable Energy Directive (RSPORED) certification. IOIC’s existing 12 palm oil mills and supply bases obtained the International Sustainability & Carbon Certification (ISCC). an IOIPG signed agreement with Starwood Hotels & Resorts Worldwide, Inc to operate two hotels, Four Points by Sheraton Puchong and Le Meridien Putrajaya. The former was launched on 15 December 2014. 34 SPECIAL BERITAIOI IOIPG June won the British Construction Industry (BCI) Asia Top 10 Developers Award 2014 for the fourth consecutive year. Mall signed a lease agreement with its IOI City anchor tenants – Tesco, HomePro Malaysia and Aeon Index Living Mall. IOIC’s first methane capture project was successfully commissioned at Pukin Mill to mitigate greenhouse gas emissions. AUGUST the Southeast Asia Property Awards (Malaysia) IOIPG garnered 2014 for Best Commercial Development in Malaysia (IOI City Mall), Highly Commended: Best Luxury Condo Development in Central Malaysia (Puteri Hills @ Bandar Puteri Puchong), Highly Commended: Best Mid-Range Condo Development in Central Malaysia (La Thea Residences @ 16 Sierra) and Highly Commended: Best Mid-Range Condo Development in North Malaysia (D’Zone Condominium @ Teluk Kumbar, Penang). OCTOBER Croklaan Americas IOI Loders received the Safe Quality Foods ranked IOIPG was top ten in The Croklaan Canada IOI Loders celebrated the full acquisition Edge Top Property Developers Awards. of its Rexdale facility site. (SQF) Level 3 Certification after scoring an “Excellent” rating of 97%. NOVEMBER Croklaan introduced IOI Loders a new and strengthened Sustainable Palm Oil Policy, effective immediately. DECEMBER was the proud IOI Oleochemicals recipient of several CICM Responsible Care Awards 2013/2014. Croklaan Europe achieved IOI Loders a sustainable palm oil milestone with the uploading of its millionth ton of SG RSPO-certified palm oil. Mall was officially launched IOI City and opened its doors to welcome thousands of avid shoppers who thronged the mall on the first day of its opening. FREEHOLD OPEN FOR REGISTRATION Art Street Lifestyle Living. City Experience. Tropical Street The Next Township Revolution Arrives In Bangi. Symbolising the metamorphosis of butterflies, a transformative lifestyle living begins now at Bandar Puteri Bangi. Get ready to revolutionise the way you live, work and play at Bandar Puteri Bangi - the lifestyle township with 3 themed streets, dedicated bicycle and jogging paths, ecoOasis Parkland and arenaOasis Clubhouse. California Street The art of spaciousness. 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