Automated Web to print designed for in-plants.

WebCRD™
Turn Printing into Productivity
Automated Web to print
designed for in-plants.
THE INNOVATIVE SOLUTION:
WebCRD automates web ordering,
fulfillment, job ticketing, production
management and chargebacks across
corporate print centers.
THE BUSINESS BENEFITS:
„„Increase customer satisfaction by
expanding services and providing
24x7 ordering and job status
„„Lower costs by increasing volume
without increasing staff
WebCRD™ is Web to print plus production workflow, designed
specifically for in-plants. Delight your customers 24x7 with the
fast and easy experience they expect. Increase your efficiency by
automating job ticketing, production management and cost tracking,
all with a highly configurable, secure and scalable solution that
meets your demanding corporate requirements.
WHY WEBCRD?
WebCRD is the only single solution designed specifically for in-plants.
„„Improve job turnaround by
automating workflows
„„Provide greater brand and
accounting control by centralizing
printing and keeping jobs in house
„„Implement on time with proven
installation process and after-sale
support.
Internal Users
IT & Security Friendly
Automate Workflows
Integrations
Cost Allocation
Highly Configurable
THE UNIQUE ADVANTAGES:
„„Guaranteed: The only company to
offer a 100% satisfaction guarantee
„„Valuable: Intelligent Document
Setup™ and one click print options
improve user experience
„„Thorough: Print drivers for Mac and
Windows (SurePDF™) ensure printready PDFs
„„Clear: Online document ticketing
and preview shows finishing options
as they are selected, eliminating
mistakes
DESIGNED FOR
IN-PLANTS
DRIVES
EFFICIENCY
DELIVERS
RESULTS
More automation. More control. More ROI.
Increase automation and grow volume as much as 30-300% without adding staff; WebCRD
makes it happen. Even better, lower your digital document production costs by shifting
volume from more expensive print sources to cost-effective in-house production printers.
WebCRD has a proven, documented track record of providing superior ROI for customers.
RSA delivers measurable results to in-house print centers.
„„Productive: Drive production printers
via JDF or native ticketing with
multiple site support
✓✓ Increase employee productivity – do more with less
„„Efficient: Support for enterprise
authentication, integration with
enterprise applications
✓✓ Delight customers – provide instant access to status of print center orders
SUBMIT TRANSFORM MANAGE
✓✓ Increase print volume – capture more company print, expand capabilities
rocsoft.com
WebCRD™
More than a storefront. A whole new way of improving quality and customer satisfaction.
WebCRD doesn’t just accept orders; it ensures each order is correct before it reaches the print center. Built to be scalable and
secure with IT and demanding corporate requirements in mind, WebCRD offers benefits and features for in-house print centers
in all vertical markets.
Fast and intuitive user interface.
WebCRD’s hallmark is single-screen
ticketing and checkout. Creating new
orders is easy with one click ticketing
and graphical finishing options for
uploaded jobs, intuitive catalog search
tools and
quick re-ordering using the fastest job
submission in the industry.
The WebCRD interface features:
„„Simple user sign-on with real-time
authentication
„„Intuitive file uploads for printing from
Macs, PCs and mobile devices
„„One-step catalog ordering of printon-demand documents, finished
goods, non-print items, variable data
templates, personalized sell sheets,
postcards, business cards and more
using corporate-approved templates
WebCRD's automated end-to-end workflow.
„„Set print options with one click—
includes paper, printing type
and finishing
„„Intelligent Document Setup
automates document ticketing for
users by making appropriate choices
based on document attributes
„„Job status available at any time via
Web and email updates
„„Improve customer satisfaction with
interactive quoting, ticketing and
on-screen document virtual preview
(SurePreview™) prior to ordering
With WebCRD, our print center is more
effective and more accessible. Job
submission is easier, turnaround is faster
and we can do the work more costeffectively than sending it outside.
SurePreview Document Preview: Users can view and make changes to
their document, including finishing options, tabs and covers prior to ordering.
Keep your print center running smoothly and efficiently every day.
WebCRD has built in features to streamline document production and can be
further configured to meet your exact needs. Intelligent Printing Options present
only legitimate ticketing options to end users, and with AutoFlow™, our exclusive
production automation tool, routine jobs automatically go directly to printers or to the
next appropriate production process.
„„Increase productivity by eliminating re-ticketing and operator “touches” with
electronic ticketing direct to all production printers.
Built for In-house Print
Centers. Built for Growth.
WebCRD is secure, scalable, reliable
and ready to integrate smoothly
with existing corporate systems
and processes. As more jobs flow
to the print center, you see greater
efficiencies and lower costs.
„„Put management, reporting, scheduling and control at your fingertips with at-aglance views of the entire production facility. Improve process measurement, data
collection and reporting and streamline billing and chargeback processes all with
one solution.
„„No need for separate logins with
real-time enterprise authentication
and support for LDAP, Active
Directory and single sign-on
„„Enable volume discounts, multiple rate sheets and preferred customer pricing with
defined business rules.
„„Customizable interface to match
corporate identity and Web
standards, plus create customized
pages for different sites or groups
of users
„„Automate common workflows and fulfillment tasks, and use barcoding to move
jobs through your workflows.
„„Multiple variable data print options
with Adobe® Forms workflow,
optional WebCRD Dynamics™,
or integration with cross-media
variable data software
„„Multilingual support, with
simultaneous support for multiple
languages. Support for approval
workflows
„„Full reporting capabilities
for analysis, chargeback and
integration with enterprise
business systems. Customize
reports with a simple drag and
drop interface
„„Payment options, including credit
and campus ID cards, for secure
ordering and payment
Production Screen: Print center operators can view jobs by stage, and print, finish and
deliver jobs without re-entering data or tracking down information.
Three configurations with multiple modules & options.
WebCRD is available in three configurations: WebCRD for basic web submission, the
powerful WebCRD Pro that adds automated production and WebCRD Enterprise*,
which includes RSA’s award winning QDirect Output Management.
Modular upgrades allow enterprises to improve operations immediately while
ensuring the print center will never outgrow WebCRD. Choose a Cloud Hosted or On-site
implementation. The software is the same, allowing you to migrate as your needs change.
„„Traditional M.I.S system
functionality, such as order entry,
instant estimating, workflow
automation rules, barcoding, job
tracking and routing is standard
with WebCRD
„„Open architecture for integration
with a wide range of third party
applications, such as variable
data print, make ready, document
management and MIS systems.
WebCRD is a one-stop solution. RSA is a one-stop partner.
Use WebCRD as a stand alone solution, or with RSA’s other complementary
workflow software.
Submit
Transform
Manage
WebCRD™
Expand WebCRD quickly, easily and affordably with these powerful modules.
WebCRD is designed for easy configuration of its rich feature set. This flexibility starts with WebCRD’s powerful optional
modules that allow you to expand the system quickly as your needs change without any additional development.
ASSURE THE ACCURACY OF YOUR PDF FILE CONVERSIONS
SurePDF automatically creates print-ready PDF files on the
user's computer using their resources (source program, fonts,
etc.), producing the most accurate PDF for proofing and output.
The SurePDF driver supports both Windows and Mac platforms.
CentralPDF™ provides server-based automated conversion
of supported native application files to PDF when uploaded to
WebCRD. Users can view the PDF proof before placing their
order.
MANAGE INVENTORY LEVELS AND RE-ORDER POINTS
AutoStock™ provides finished goods inventory management
and automates replenishment requests for inventory and printon-demand items. On-hand and reserve quantities are kept
in sync, and email alerts are generated based on configurable
stocking levels.
ENTERPRISE CAPABLE WEB TO PRINT WORKFLOW
Advanced Job Cost Estimating (AJCE) extends WebCRD’s
standard Job Cost Estimating by enabling business rules for
volume discounts and allows the use of different Price Cards for
individual customers or groups.
Enterprise Authentication securely authenticates users against
existing LDAP or Active Directory server(s) (multiple domains
also supported). This module also provides one-to-one mapping
of user data into WebCRD.
Enhanced User Data Mapping: RSA can provide a custom
integration that extends user data mapping and adds business
rules for Entitlements and Accounting code mappings, greatly
reducing the administrative burden of user management.
Advanced Authentication Module securely authenticates
users against existing single-sign-on (SSO) environments using
SAML or SiteMinder.
eProcurement Systems Integration allows WebCRD to plug
into existing eProcurement software like Ariba, SciQuest and
Oracle via a standard cXML punch-out process.
MIS CAPABILITIES FOR IN-PLANTS
Integration with Avanti and other Print MIS Systems.
PrintMIS adds features for generating and managing invoices
and includes the Advanced Job Cost Estimating (AJCE) module.
PREPRESS CAPABILITIES FOR IN-PLANTS
ReadyPrint™, RSA's Universal Make Ready Tool, sends fully
ticketed jobs to production printers regardless of brand.
LEVERAGE THE POWER OF VARIABLE DATA PRINTING
AND PERSONALIZATION
WebCRD offers multiple options for variable data printing (VDP)
and personalization. Included with WebCRD is an Adobe Formsbased ordering module for simple variable data items. For more
sophisticated VDP, choose from one or more of the additional
options, or inquire about WebCRD’s ability to interface with other
variable data applications.
WebCRD Dynamics enables sophisticated variable-data
applications such as business cards, postcards, flyers,
newsletters, mailers and more using FusionPro® templates.
Template results can be automatically setup for bleed and
imposition, then automatically ticketed and released for printing
without operator intervention.
XMPie® Integration with uStore Connect allows customers to
use the power of XMPie to produce sophisticated variable-data
collateral and tie into cross-media variable data campaigns.
SUPPORT MULTIPLE WORKFLOWS AND PRINT CENTERS
MultiSite™ provides multiple print center support with job
automation and individual production management views by site.
Manage separate print centers with their unique capabilities,
paper stocks, finishing, pricing and production staff. Configure
a separate site for each print center, with orders automatically
routed to the customer’s default site. Transfer orders to another
site to balance workloads, or to take advantage of capabilities
that only exist at the other location.
BOOK ASSEMBLY
Enhanced Book Assembly allows users to assemble multiple
documents, from the Catalog or uploaded files, into a single PDF
for ordering.
PAYMENT
Credit Card allows you to accept credit card payment quickly
and securely. Choose from PayPal or Authorize.Net for the
external payment provider.
Other Payment and Funds Transfer Options: RSA offers
Professional Services to configure and create custom adapters
within WebCRD to integrate with other funding sources such as
student payment cards or other systems that track funds.
MULTI LANGUAGE
Multilingual provides language-specific translations of the
WebCRD user interface (UI) and select documentation.
WebCRD™
General
Features
Core
Optional
Features Modules
Variable
Data
Core
Optional
Features Modules
Full featured, robust, integrated
VDP server (WebCRD Dynamics) –
compatible with FusionPro templates
X
XMPie® uStore Adapter integration
X
Catalog Ordering
X
Single Page Order Submission
(most efficient for repeat users)
X
VDP Items for Order
X
Inventory Fulfillment
X
Templated Storefront Setup
X
Fully Customizable Storefront Setup
X
Customizable Login Page
X
User self registration
X
Intelligent Document Setup
(Automated print options set up based
on document properties)
X
Multiple print centers with their own
work queues and print options (MultiSite)
X
Multiple URLs supporting access to
different Storefronts or print centers
X
Transfer order between print centers
(MultiSite)
X
Browser-based File Submission
X
Production Dashboard
PDF Form Filling (TBO)
X
Print
Management
Core
Optional
Features Modules
Multi-Vendor print ticketing direct
to production printers
Multiple phased production workflow
Pro
X
X
PDF Print Driver File Submission
(SurePDF)
X
Automation Print Production Rules
Engine) (AutoFlow)
Pro
Auto PDF Conversion (CentralPDF)
X
Barcode Workflow
Pro
Proxy Ordering (Ordering on Behalf of)
X
Kitting
X
Virtual Job Preview and Ticketing
(SurePreview)
X
Approval Workflows
(single, multi-level and by account code)
X
Intelligent Finishing
X
Split Shipping
Customizable print ticketing and
shipping documents
X
Finished Goods Inventory controls
with trigger levels automated POD
replenishment (AutoStock)
X
Back Order support (AutoStock)
X
Print Center manager emails
X
X
Production Metrics collected
for analysis
X
Accounting and Billing code collection
rules, validation, support for drop-down
values and splitting codes by %
X
Support for external workflow (MIS,
MicroPress, FreeFlow, SMARTBOARD)
Pro
XML Output Job Ticketing
Pro
User Job Tracking
X
Pre-built Job Ticketing
X
Shipment Carrier Tracking
X
SSL support (https)
Customer supplied certificate
X
X
Summary View with Job
Characteristics icons
Detail View of Jobs
X
Enhanced Tab Support
X
Font Pre-flighting
X
Working Hours Calendar
X
Color & B/W Pricing in a Single Job
X
Production list, sort, filter and
search capabilities
X
Book Assembly
X
Configurable emails for Users
and Administrative Alerts
X
Online context sensitive help system
X
RSA Remote System Monitoring
X
Drive B/W and color by page
X
International
Features
Core
Optional
Features Modules
Multi-Lingual Support
X
Multi-Country Currency Support
X
Delivery Model: Hosted or Licensed
WebCRD™
Integration
(real-time)
Core
Optional
Features Modules
Transaction and
Finance Features
Core
Optional
Features Modules
Real-time User Profile Lookup Adapter
X
Single Price Card support (JCE)
Account Code Lookup and
Validation Adapter
X
Multiple Price Card support–
per user pricing (AJCE)
X
Budget Management/Payment Adapter
X
Discounting (AJCE)
X
Single Sign-on Support
X
Credit Card Support
X
X
Budget Management
(integration custom)
X
LDAP/ Active Directory Authentication
Accounting/ Billing feeds
Entp.
X
Production State Change Adapter
Web Services Connector – inbound
orders + order data outbound
X
X
X
Online Price Quoting
X
Static Pricing Method
X
Tax Calculation
X
Zebra Label Printer support
X
Currency Support
X
eProcurement Systems Integration
X
Financial Approval Threshold
(Approval Authority)
X
Budget feeds to ERP and other
accounting systems
X
QDirect™ Output Management
Entp.
X
QDirect.SCAN™ to WebCRD
X
RDOPrint™ to WebCRD import
X
ReadyPrint Universal Make Ready Tool
X
X
*Requires ReadyPrint license(s)
Administrative
Features
Invoicing (included with PrintMIS
module)
Core
Optional
Features Modules
User Communities &
Professional Services
Online Community
Core
Optional
Features
X
Professional Services
X
Configurable Permissions
X
Configurable Reports – Drag & Drop
X
Data imports for Catalog, Pricing,
Paper stocks, Users and more
X
System Resource Management
console to manage disk usage
X
PrintMIS
Security management policies for users
and session management
X
Configurable Catalog with access by
user or entitlements
X
Adds features for generating and
managing invoices –
includes the Advanced Job Cost
Estimating (AJCE) module
X
Entitlements system to manage groups
of users
X
Integration with Avanti and other Print
MIS systems
X
Training – Web-based
Training – classroom or on-site
X
X
Core
Optional
Features Modules
WebCRD™
HIGH AVAILABILITY AND SECURITY
„„Backup Server support
„„Disaster Recovery support
„„SSL encrypted data streams and
protocols.
TURNKEY SYSTEM
„„Runs on a highly scalable, reliable,
RSA-provided server or VMware ®
image
„„On-site or Cloud Hosted (WebCRD
OnDemand)*
„„Support available 24x7 with instant
remote access.
TARGET MARKETS
„„In-plants and corporate print
centers ready to increase customer
satisfaction
„„All vertical markets, including:
education, healthcare,
manufacturing, high technology,
finance, insurance, government/
public sector, legal and retail
„„In-plants interested in increasing
print production, decreasing
turn around time and increasing
efficiencies
RSA Customer Success Assurance
Customer Success Assurance is RSA’s approach to ensure complete satisfaction with
your RSA solution. Our number one goal is your success. We make certain your solution
is implemented and works exactly as you expect. We start by designing and configuring
the right print workflow for your unique needs, then we use a rigorous implementation
process proven and tested over decades. Finally, we provide ongoing support so you
continuously realize results.
Solution design and configuration
Success begins with an RSA Professional Services assessment and analysis to create
the right print workflow and includes a detailed Statement of Work (SOW) to define the
solution. Our experienced Professional Services team also conducts installation planning
to define system attributes and pre-configure the server prior to shipment or activation,
as well as provides project management for a worry-free implementation.
Installation and rollout
Our Technical Analysts handle implementations tailored to your needs and timeline,
providing:
„„Installation planning and timeline management
„„Server or VM pre-configuration and shipment; or configuration of hosted solution
„„Remote installation services (installation, conformance testing, solution validation,
and acceptance) with regular status updates to the entire implementation team
„„Documentation, training, customer pilot and full rollout support.
Support
RSA's industry leading customer support services are delivered by our in-house
U.S. based Technical Analysts. Support includes:
„„Rapid response time; 2-4 hour maximum, based on call priority
„„In-plants with multiple locations
„„Secure remote access for fast analysis and resolution
„„In-plants with complex needs
(integration with other systems,
LDAP/authentication, branding,
ordering and approval controls).
„„Product support and software updates
„„Complimentary online customer forum
„„Optional Platinum Support extends your coverage to 24x7;
receive all software upgrades at no cost.
Contact RSA today. Get immediate results.
See for yourself why so many in-plants and corporate print centers rely on WebCRD from
Rochester Software Associates to turn printing into productivity. Contact 585.262.2690 or
rsainfo@rocsoft.com today.
Visit www.rocsoft.com/WebCRD or contact us for a live demonstration
69 Cascade Drive
Rochester, NY 14614
www.rocsoft.com
*WebCRD Enterprise, which includes QDirect™,
is only available for on-site installation.
Phone:585.262.2690
Fax:585.262.4808
Email: RSAinfo@rocsoft.com
©2016 Rochester Software Associates, Inc. WebCRD, Intelligent Document Setup, SurePDF, Scan to print center,
SurePreview, AutoFlow, WebCRD Dynamics, and QDirect are trademarks of RSA. FusionPro® is a registered
trademark of PTI Marketing Technologies®, Inc. XMPie® is a registered trademark of XMPie. Icons ©Yummygum,
adapted under Attribution 3.0, iconsweets.com. All non-RSA brands and product names are trademarks or
registered trademarks of their respective companies. 03/16.