Agenda - Arun District Council

Transcription

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Arun District Council
Civic Centre
Maltravers Road
Littlehampton
West Sussex
BN17 5LF
Tel: (01903 737500)
Fax: (01903) 730442
DX: 57406 Littlehampton
Minicom: 01903 732765
e-mail: committees@arun.gov.uk
Democratic Services Officer: Jane Piper (Ext. 37822)
3 October 2014
ENVIRONMENTAL SERVICES & COMMUNITY DEVELOPMENT WORKING GROUP
14th October 20148th May 2013
A meeting of the Environmental Services & Community Development Working Group will
be held in the meeting room at the Look and Sea Centre, 61-63 Surrey Street,
Littlehampton BN17 5AW (please note change to usual venue) on Tuesday 14 October
at 6.00 pm and you are requested to attend.
Members:
Councillors; Councillors Mrs Madeley (Chairman), Hitchins (Vice-Chairman)
Brooks, English, Holman, Jones, Nash, Oliver-Redgate, Mrs Pendleton,
Squires.
AGENDA
1.
APOLOGIES FOR ABSENCE
Please send your apologies to Jane Piper – tel: 01903 737822 or e-mail:
jane.piper@arun.gov.uk
2.
DECLARATIONS OF INTEREST
Members and Officers are reminded to make any declaration of personal and/or
prejudicial/pecuniary interests that they may have in relation to items on this
agenda.
You should declare your interest by stating:
a)
b)
c)
the item you have the interest in
whether it is a personal interest and the nature of the interest
whether it is also a prejudicial/pecuniary interest
You then need to re-declare your interest and the nature of the interest at the
commencement of the item or when the interest becomes apparent.
Page 1 of 109
Arun District Council ENV SERVICES AND COMM DEV-14/10/2014
3.
ITEMS NOT ON THE AGENDA THAT THE CHAIRMAN OF THE MEETING IS OF
THE OPINION SHOULD BE CONSIDERED AS A MATTER OF URGENCY BY
REASON OF SPECIAL CIRCUMSTANCES.
4.
MINUTES
To approve as a correct record the Minutes of the meeting of the Environmental
Services & Community Development Working Group held on 9 July 2014 (attached).
5.
FLOOD SUPPORT SCHEME - REPAIR & RENEWAL GRANT
This briefing paper gives information on the repair and renewal grant for
homeowners and businesses flooded during the period from December 2013 to
March 2014.
6.
UPDATE ON ENVIRONMENTAL ENFORCEMENT PROJECT ON DOG FOULING
This report aims to provide members with an update on the project so far.
7.
OVERVIEW OF PUBLIC CONVENIENCES WITHIN THE ARUN DISTRICT
This report provides research undertaken to aid the development of a strategy for
the most effective provision of Public Conveniences in the district. It is currently
work in progress and is brought before members of this working group for
discussion prior to further work being undertaken by officers.
8.
PENALTY CHARGE SURPLUS INCOME: PRIORITIES FOR INVESTMENT
This report identifies the surplus income generated from Civil Parking Enforcement
and gives a list of options of how this surplus can be used. It identifies various items
of expenditure and places them into what is considered the priority.
9.
WORK PROGRAMME
To review and update the work programme (attached to minutes of previous meeting at
agenda item 4)
10.
DATE OF NEXT MEETING
To note that the next scheduled meeting of this Working Group is 16 December 2014
Environmental Services & Community Development Working Group MeetingTetest
TEnvironmental Services & Community Development Working Group Meeting
test
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ITEM 4
‘Subject to Approval at the Next Working Group Meeting’
Environmental Services & Community Development Working Group 09.07.14
ENVIRONMENTAL SERVICES & COMMUNITY DEVELOPMENT WORKING
GROUP
09 July 2014 at 6.00 p.m.
Present: -
Councillors Mrs Madeley (Chairman), Hitchins (Vice-Chairman),
Brooks, English, Holman, Jones, Nash Mrs Pendleton and
Squires.
Councillors Chapman, Dendle and Wotherspoon were also
present for part or all of the meeting.
1.
ELECTION OF CHAIRMAN AND VICE-CHAIRMAN
Nominations for the role of Chairman of the Environmental Services &
Community Development Working Group for the Municipal Year 2014/15 were
requested. Councillor Mrs Madeley was proposed, seconded and duly elected
as Chairman.
The Chairman then requested nominations for the role of Vice-Chairman
of the Environmental Services & Community Development Working Group.
Councillor Hitchins was proposed, seconded and duly elected as ViceChairman.
2.
APOLOGIES FOR ABSENCE
Apologies for absence had been received from Councillor OliverRedgate.
3.
DECLARATIONS OF INTEREST
There were no Declarations of Interest made.
4.
MEETING TIMES
The Working Group
RESOLVED
That the start time for meetings of the Environmental Services &
Community Development Working Group for the municipal year
2014/15 be 6.00pm
5.
TERMS OF REFERENCE
It was noted that the proposed Terms of Reference for the working group
were based on those for last year, and were subject to change given the recent
change in Cabinet Portfolios agreed at Full Council on 04.06.14.
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Signature………………………………..……………….. Date……..……………………
ITEM 4
It was agreed that the proposed Terms of Reference would stand until a
subsequent version was presented to the working group for consideration.
It was discussed that the areas covered by the working group are wide,
involving many different officers, and that it should be clear, when questions are
raised, how a response will be given.
6.
MINUTES
The Minutes of the meeting held on 6 February were approved by the
Working Group and were signed by the Chairman.
7.
SAFER ARUN PARTNERSHIP ANNUAL REVIEW 2013-14
(During consideration of this item, Councillor Squires declared a
Personal Interest due to his involvement in the Scouting movement, and
Councillor Nash declared a Personal Interest as the Chairman of Bognor CAN
(Community Action Network)).
The Head of Neighbourhoods introduced Chief Inspector Pip Taylor and
Inspector Mark Clothier from Sussex Police. Chief Inspector Taylor was
attending in her capacity as vice-chair of the Safer Arun Partnership (SAP).
A presentation was given on the report, detailing performance over the
last year, and the future challenges and opportunities faced by the SAP, as well
as its priority areas of work.
The statutory nature of the partnership was emphasised, as well as the
involvement and commitment of voluntary sector partners.
It was noted that the priorities of the Partnership, of reducing reoffending, reducing vulnerability, tackling anti-social behaviour and improving
public confidence, are aligned with those of the Sussex Police and Crime
Commissioner.
Information was given on the work being undertaken and the projects
and services offered to support SAP’s priorities, including the Think Family
Expansion (including ‘Redeeming our Communities’ Family Mentoring),
Neighbourhood Resolution Conferences, Street Communities projects, and
Arun’s Anti-Social Behaviour Team’s work.
In discussing the statistics on reported crime, CI Taylor informed
members that the reduction in the categories of reported crime reflects regional
and national trends, but alerted members to a national change in the way crime
is reported which is likely to lead to an increase in the statistics over the coming
year. She informed the meeting that incidences which would previously not
have been reported (for instance if no charges were pressed) would now be
documented and recorded. Again, this likely increase would reflect a national
trend.
Page 4 of 109
Signature………………………………..……………….. Date……..……………………
ITEM 4
It was also noted that an increase in reported crime can be the result of a
police initiative (for example crimes associated with drugs use), and that
although reported incidences of shoplifting had increased, this offence had a
high resolution rate. It was announced that a new operation to combat nondomestic burglaries (garages, out-buildings etc.) was about to begin.
The success of the Think Family initiative was discussed, that the project
is on target to assist 275 families by March 2015, and its criteria for success
was detailed in terms of sustainable changes for the family members and wider
communities.
Members praised the work of the Police, particularly PCSOs, in Arun,
although it was raised that there are still issues of concern within Arun’s
communities. CI Taylor informed the meeting that Arun had the best resourced
Neighbourhood Policing Team in Sussex , but that the Team had reduced in
numbers (at PC and Sergeant level), and that she was looking at use and
location in order to make best use of the available resources, including the need
to balance visibility with attending and detecting crime.
Factors contributing to crime, such as poverty and substance abuse were
also discussed, with details given about the work undertaken by SAP members
and partner organisations. The impact of increases in work faced by
organisations with no increase in resources was raised.
The Community Safety Manager gave information on work being
undertaken within the street communities, principally in Bognor Regis and
Littlehampton, to tackle the issues faced by individuals to successfully change
their lifestyles. It was noted that the majority of individuals involved in street
communities were in Bognor Regis. The complex nature of both the issues
faced and the possible resolutions was highlighted, along with the commitment
of the various voluntary and statutory agencies involved.
The meeting discussed the importance of youth provision to involve very
young people in activities which would divert them away from crime and antisocial behaviour.
The challenges facing the SAP, especially in terms of resources and
potential changes to working methods, were discussed, and it was envisaged
that these would be explored again in future reviews of the SAP.
It was noted that the recommendations would be presented to the
Overview Select Committee, since that Committee delegated the annual review
of the Safer Arun Partnership to this working group.
Following the debate the working group agreed to
RECOMMEND TO OVERVIEW SELECT COMMITTEE - That
1. The work of the Safer Arun Partnership is endorsed and the
importance of partnership working in contributing to reducing antisocial behaviour is recognised.
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Signature………………………………..……………….. Date……..……………………
ITEM 4
2. The need for all Arun District Council services to contribute to
delivering the Think Family programme through the flexible use of
resources and close working with external partners and internal
services.
3. Recognition is given to the work of the Safer Arun Partnership in
contributing to the delivery of the Council’s strategic priority
“supporting you if you need help”
8.
NEIGHBOURHOOD RESOLUTION CONFERENCE PILOT
The Head of Neighbourhoods introduced Bruce Tippen from Surrey &
Sussex Criminal Justice Partnership.
The report presented provided
information on a Neighbourhood Resolution Conference Pilot established by
Arun District Council and The Safer Arun Partnership with assistance from
Sussex Criminal Justice Board, and considered future actions regarding the
operation of Neighbourhood Resolution Conferences in Arun. The report
looked at local restorative justice and how victims of crime and wider
communities could have a say in how justice is delivered.
Members were informed about the establishment of the pilot project, its
co-ordination, facilitation by trained volunteers, level of referrals and its impact
on reducing re-offending.
It was discussed that this local work is part of a national framework for
restorative justice and that each partner within Arun has taken on considerable
amounts of work to establish the model of good practice for this project.
It was noted that issues which have impacted negatively on the project
include a lack of resources and a lack of suitable cases for referral.
Members discussed issues around bringing the ‘harmed’ and ‘harmer’
together to achieve closure, increase victim satisfaction and change the
behavior of the perpetrator, leading to a reduction in re-offending. The level of
the crimes and anti-social behaviour involved was also discussed, in terms of
whether a scheme would be part of the criminal justice system, or operate to
divert people from it. Members discussed the possibility of a project growing to
encompass both ends of the spectrum, whilst ensuring that existing sanctions
and recording of crime should remain.
Publicity was also seen as an issue, as no details of those concerned
could be released without each individual’s consent.
In discussing the merits of restorative justice, a video showing the
outcome for individuals involved was mentioned, and the Head of
Neighbourhoods agreed to distribute a link to the video to members.
A way forward in terms on co-ordination by Sussex Police Restorative
Justice, with support from Arun’s Community Safety Team, and continued
facilitation by volunteers was discussed.
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Signature………………………………..……………….. Date……..……………………
ITEM 4
Following the debate the working group agreed to
RECOMMEND TO CABINET - that
Subject to resources being available within the Community Safety
Team, Officer support for Neighbourhood Resolution Conferences
(NRCs) continues in order to enable further development and
evaluation of the effectiveness of NRCs in Arun.
10.
WORK PROGRAMME 2014/15
The suggested work programme for 2014/15 was discussed.
It was noted that the report suggested for the meeting on 19 August on
public convenience provision would not be ready, and it was suggested this
item be moved to 14 October. It was discussed that this item would be looking
at Arun’s existing public conveniences and whether these could be improved.
It was agreed that the item on emergency funding for flooding should
also move to 14 October.
As there would therefore be no items for the meeting on 19 August it was
agreed that this meeting should be cancelled.
Councillor Mrs Pendleton informed the meeting that she is unable to
attend meetings on a Tuesday evening, and asked that this be taken into
account, if possible, next time new meeting dates are decided.
The work programme for 2014/15, as amended and attached to the
minutes was agreed.
11.
DATE OF NEXT MEETING
It was noted that, as the next scheduled meeting of this Working Group
had been cancelled, the next meeting would take place on 14 October 2014.
(The meeting concluded at 8.20 pm)
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Signature………………………………..……………….. Date……..……………………
ITEM 4
Environmental Services & Community Development Working Group - 2014/15 proposed
Working Group Meeting Date
Item
24-Jun-14
*
Work programme - set and review
WP
*
RW
PG
Public convenience provision
GR
Car Parking - Priorities for Investment
CB
Update on Environmental
Enforcement Project on dog fouling
OH
OSC
18-Feb-15
*
*
Carried forward from 2013/14
*
Request questions from Members
*
*
*
*
*
PC
*
OH
*
Page 8 of 109
11/07/2014
*
Meeting cancelled
RW
Emergency funding for flooding
(please note all dates for agenda items subject to review)
16-Dec-14
COMMENTS
ToR
Land Drainage Annual Report,
focusing on management of
watercourses and ditches
Re-tendering of the Greenspace
Management Contract
14-Oct-14
Lead Origin Reporting to
Terms of Reference
Neighbourhood Resolution
Conference Pilot Project
Annual Review of the work of the
Safer Arun Partnership
19-Aug-14
ITEM 5
ARUN DISTRICT COUNCIL
Briefing Paper for Environmental Services & Community
Development Working Group
14th October 2014
SUBJECT: Flood Support Scheme – Repair & Renewal Grant
Brief Author: Phil Graham, Environmental Services DATE: 22nd August 2014
EXTN: 37853
BACKGROUND:
The Prime Minister announced on 12 February 2014 a new scheme to provide grants of
up to £5,000 to homeowners and businesses that had been flooded.
The repair and renew grant has been provided to fund additional flood resilience or
resistance measures for homes and businesses that have been internally flooded. The
scheme is specific to flooding which occurred during the period of 1st December 2013
through to 31st March 2014 only.
Grants are intended only to fund measures which improve the property’s resilience or
resistance to flooding, over and above repairs that would normally be covered by
insurance. Any costs incurred above and beyond the £5000 grant would need to be met
by the applicant.
The funding is for the impacts of flooding from the recent adverse weather conditions and
not, for instance, from the failure of a water main, internal water systems or the failure of a
sewerage system (unless the failure was itself caused by the adverse weather conditions).
Local authorities have been asked to administer this scheme on behalf of Defra. HM
Government have produced Flood Support Scheme Guidance Notes to enable Local
Authorities to determine how the scheme will operate in line with the eligibility criteria.
Applicants have been expected to make their own judgement on which companies they
choose to survey their properties and install resilience/resistance measures.
Grants will be payable to the person responsible for the fabric of the property, normally the
property owner. The Government will reimburse local authorities that provide flood
resilience grants to affected homeowners and businesses up until the 31st March 2015.
The Council have been responsible for providing information on the scheme to the local
community. The Council had set a deadline date of 2nd May 2014 for potential applicants
to submit ‘Expressions of Interest’.
Page 9 of 109
ITEM 5
The Council has publicised the scheme throughout the district, through radio, local
newspapers, social media, website guidance notes and a mailshot to Businesses and
Homeowners that may have been affected. Furthermore, District, Town and Parish
Councillors have been advised on the scheme.
Arun District Council has received 23 ‘Expressions of Interest’ from applicants who wished
to apply for RRG scheme. The budget required for the scheme equated to a potential
maximum grant of £115,000 (£5,000 including VAT per property). The number of
applicants still pursuing the scheme has now been reduced due to potential applicants not
meeting the criteria. Any funding apportioned to this scheme will be reclaimed back by
Arun District Council from Defra.
In addition to the RRG scheme there are 3 other Flood Support schemes available
through the Flood Support programme. These schemes initially received the following
‘Expressions of Interest’:
•
•
•
Business Rate Relief – 7 Expressions of Interest
A Business Support Scheme – 8 Expressions of Interest
Council Tax Discount – 16 Expressions of Interest
For the Business Support Scheme, Arun has received an overall tranche from Central
Government of £25,000 to be distributed to qualifying businesses.
Current Position
Cabinet agreed on 16th June 2014 to support and administer the Flood Support Scheme.
To meet the costs of relevant grants on behalf of applicants and to reclaim the funding
back from Defra afterwards. The Council has been processing applications and a verbal
update on the overall number of successful applications supported will be presented to the
Environmental Services & Community Development Working Group on 14th October
2014.
Please Note:
Members of the Environmental Services & Community Development Working Group are
asked to consider the attached Flood Support Scheme Guidance Notes prior to the
meeting taking place.
Page 10 of 109
APPENDIX 1 to ITEM 5
Flood Support Schemes
Guidance Note: Updated 24th February 2014
Page 11 of 109
2
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Contents
Introduction
4
Chapter 1
The Repair and Renew Grant
6
Chapter 2
Business Rates Flooding Relief
10
Chapter 3
Council Tax Discounts
13
Chapter 4
Business Support Scheme
15
Annex A
Definition of Flood
18
Annex B
Possible Measures
19
Annex C
State Aid
21
Annex D
Business Support Scheme Initial Allocations
23
3
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Introduction
1. This guidance note provides information for local authorities, businesses and
homeowners on schemes that have been announced by the Prime Minister to help
homeowners and business recover from the adverse weather since 1st December
2013.
2. It sets out the eligibility criteria for these funds and provides high-level guidance to
local authorities who will be responsible for administering these schemes in local
areas.
3. The support is for the impacts of flooding between 1 December 2013 and 31 March
2014 and not, for instance, from the failure of a water main, internal water systems or
the failure of a sewerage system (unless the failure was itself caused by the adverse
weather conditions). As a guide the definition of flood from Section 1 of the Flood &
Water Management Act 2010 is at Annex A.
Support for businesses:
Businesses that have been flooded since December 2013 will qualify for:



100% business rate relief for three months, regardless of how long they were
flooded1.
Business support scheme which is available to support small and medium sized
businesses to develop and implement business recovery plans.
The new repair and renew grant which will provide financial support to pay for work
that improves a property’s ability to withstand future flooding.
Businesses in flood affected areas that have not been flooded themselves, but have
been negatively impacted by the floods will be eligible for support from their local
authority from the new business support scheme.
Help for homeowners:
People whose home has been flooded will be eligible for:


A council tax rebate, funded by £4 million to councils
The new repair and renewal grant which will provide financial support to pay for
work that improves a property’s ability to withstand future flooding.
4. The following chapters set out further details on these support schemes with advice on
State Aid implications at annex C.
5. The costs of the schemes are to be funded by Government. A grant will be provided
for the business support scheme. For council tax up to £4m of support for discounts
will be made available through an application process. For the business rate relief
and repair and renewal grants the Government will reimburse these costs for local
1
Limited to where the rateable value of the hereditament on that day was less than £10 million
4
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authorities. We will discuss the administrative costs with representatives of the Local
Government Association as an urgent priority to properly understand what is needed.
6. This support is in addition to existing schemes offering support for local authorities and
farms.
Bellwin Scheme
Emergency financial assistance available to local authorities in England incurring
expenditure above a qualifying threshold in response to an emergency or disaster
involving destruction of, or danger to, life or property.
Severe Weather Recovery Scheme
As scheme to help fund recovery costs incurred by Councils on activities to support
their communities and on local highway infrastructure repairs arising from the impact
of the east coast tidal surge on 5th and 6th December and severe weather up to 7th
February 2014.
Farming Recovery Fund
A £10million one-off grant scheme designed to support farm businesses to restore
flooded agricultural land and bring it back into production as quickly as possible. The
fund is aimed at helping farmers introduce lasting and sustainable flood prevention
measures to help secure future production once land is restored.
5
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Chapter One - The Repair and Renew Grant
Introduction
1. The Prime Minister announced on 12 February 2014 a new scheme to provide grants
of up to £5,000 to homeowners and businesses that had been flooded. The repair and
renew grant is being provided to fund additional flood resilience or resistance
measures for homes and businesses that have been flooded since 1st December
2013.
2. Local authorities will administer this scheme and this chapter provides guidance to
authorities about the operation and delivery of the scheme.
3. This Guidance does not replace existing legislation or any other scheme and applies
to England only.
4. This is a one-off scheme to cover needs arising from the flooding of Winter 2013-14.
Alongside this announcement the Government is continuing to work with the insurance
industry to consider how resilient repair could be funded and targeted in the future, in
the context of developing proposals for Flood Re, the proposed solution for affordable
flood insurance for domestic properties, in order to ensure that high-risk households
are supported to prepare for severe weather and flooding in the future.
What does this mean if I am a business / householder?
5. Businesses or homeowners that have been flooded will wish to consider whether they
might be eligible for a flood resilience grant. If they think they may be eligible, they
should contact their local authority to find out what next steps they need to take.
6. We recognise that making repairs to your property after a flood can be a stressful and
complex process. We will work with local authorities, insurers and other relevant
professionals to put in place a joined-up approach, and to ensure that homes and
businesses are offered the right solutions to meet their needs.
7. Grants are intended only to fund measures which improve the property’s resilience or
resistance to flooding, over and above repairs that would normally be covered by
insurance. Where resilient repairs can be provided at the same cost as standard likefor-like repairs, insurers should act to encourage take-up as part of the standard
reinstatement process.
8. Discussions about how best to make the process work for customers are currently
underway. Affected local authorities will make more information available about how
the process will operate in their areas as the details are finalised.
9. There is more information at annex B for homeowners and businesses who want to
find out more about the kind of measures that might be suitable for their property.
6
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What does this mean for local authorities?
10. All homeowners and businesses that have suffered flood damage between 1
December 2013 and 31 March 2014 will be eligible to apply for a grant.
11. Government will work with affected Local Authorities alongside the insurance industry
and other technical specialists over the next few weeks in order to agree a clear
process to enable the payments of grants.
12. Local authorities may wish to consult with their local Environment Agency office to
establish whether properties in their area are due to benefit from a planned
community-level scheme that would reduce the level of risk below ‘significant’ and
would be completed prior to December 2018. They may also wish to establish whether
properties are already benefiting from an existing or agreed Property Level Protection
Scheme. If properties are benefiting from these schemes, local authorities may wish to
take this into account when determining grants in specific cases in order to reduce the
risk of duplication.
Detailed Information
How will the grants be provided?
13. It will be for individual local billing authorities to adopt a local scheme and decide in
each individual case whether to provide a grant and at what level. Grants will be
payable to the person responsible for the fabric of the property, normally the property
owner. The Government will reimburse local authorities that provide flood resilience
grants to affected homeowners and businesses in line with the eligibility criteria set out
in this chapter (using a grant under section 31 of the Local Government Act 2003).
Which properties will benefit from repair and renewal grants?
14. The funding is for the impacts of flooding from the recent adverse weather conditions
and not, for instance, from the failure of a water main, internal water systems or the
failure of a sewerage system (unless the failure was itself caused by the adverse
Water Management Act 2010 is at annex A.
15. Homeowners and businesses which were flooded in whole or in part between 1
December 2013 and 31 March 2014 as a result of the adverse weather conditions will
be eligible to apply.
16. Homeowners and businesses can obtain a tailored report on the type of flood
resilience measures that might be appropriate for their property from the Defra funded
Property-Protection-Adviser website, which will give guidance on the kind of measures
that might need to be fitted and their likely cost. You will be asked a few simple
questions about your property and will receive a tailored report that takes into account
the age and type of property. An indicative list of flood resilience measures is also
provided at Annex B. For eligible properties, any measure recommended by the
Property-Protection Adviser report or included in Annex B will automatically qualify for
Repair and Renew grant funding.
7
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17. Where appropriate, we recommend that homeowners and businesses use products
that carry the BSI kitemark for flood protection products (PAS1188) or similar
standards.
18. In order to reduce the risk of fraud, the homeowner or business will be asked to
subsequently produce receipts or invoices confirming the work has been carried out.
The details of this process are being discussed with councils and insurers to ensure
that the process is as straightforward as possible for homeowners and businesses,
whilst mitigating against fraud.
How should this link with insurance sector?
19. The Government expects close engagement between local authorities and the
insurance sector to ensure that there is a clear process to enable the delivery of the
grant payments.
20. The scheme is a contribution towards making properties more resilient to future
flooding, which will help ensure they get the best possible deal for flood insurance in
future. Alongside this announcement the Government is continuing to work with the
insurance industry to consider how resilient repair could be funded and targeted in the
future, in the context of developing proposals for Flood Re, the proposed solution for
affordable flood insurance for domestic properties.
How much grant will be available?
21. The grants made available will be up to £5,000, depending on whether sufficient
appropriate resilience measures can be put in place.
22. Grants will be payable to the person responsible for the fabric of the property, normally
the property owner. Local authorities are encouraged to facilitate individuals and
businesses, if they wish to, pooling their grants in order to carry out community level
flood protection and resilience work where appropriate.
What can the grant be spent on?
23. Grants are intended to fund additional measures over and above the costs of repairs
that would normally be covered by insurance. Where resilient repairs can be provided
at the same cost as standard like-for-like repairs, insurers should act to encourage
take-up as part of the standard reinstatement process.
24. Grants are not intended to cover standard repairs or to provide compensation. They
must be used only for improvements to the fabric of the premises that would have the
impact of reducing the impact and cost of subsequent flooding on the property.
Contact information
25. Enquiries on this measure should be addressed to:
floodresiliencegrant@defra.gsi.gov.uk
Robbie Craig 020 7238 1547
8
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Chapter Two - Business Rates Flooding
Relief
Introduction
1. The Prime Minister announced on 12 February 2014 a new business rates relief for
properties that have been flooded. Local authorities will administer this business rates
“flooding relief” and this chapter provides guidance to authorities about the operation
and delivery of the relief.
2. This Guidance does not replace existing legislation or any other relief and applies to
England only.
.
What does this mean if I am a business?
3. Businesses that have been flooded will wish to consider whether they might be eligible
for this relief. If they think they may be eligible, they should contact their local authority
to find out what next steps they need to take.
4. Local authorities should administer this business rates “flooding relief” in line with the
guidance set out in this chapter. The Government anticipates that local authorities will
wish to move quickly to support those businesses affected. Where an authority is
satisfied that a business meets the criteria they should grant the relief automatically.
Detailed information
How will the relief be provided?
5. As this is a temporary emergency measure the Government is not changing the
legislation around the reliefs available to properties. Instead the Government will
reimburse local authorities that use their discretionary relief powers (under section 47
of the Local Government Finance Act 1988 (as amended by the Localism Act)) to
grant relief in line with the eligibility criteria set out in this chapter. It will be for
individual local billing authorities to adopt a local scheme and decide in each individual
case when to grant relief under section 47. Central government will fully reimburse
local authorities for the local share of the discretionary relief (using a grant under
section 31 of the Local Government Act 2003). The Government expects local
government to grant relief to qualifying ratepayers.
6. Central government will fully reimburse billing authorities and those major precepting
authorities within the rates retention system for the actual cost to them under the rates
retention scheme of the relief that falls within the definitions in this chapter. Further
details on that process will be provided in due course.
9
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Which properties will benefit from relief?
7. The Government will fund 100% rate relief for three months, for those hereditaments
which meet the following criteria:
For any day between 1 December 2013 and 31 March 2014:
i. the hereditament has been flooded in whole or in part as a result of
adverse weather conditions; and
ii. on that day, as a result of the flooding at the hereditament, the
business activity undertaken at the hereditament was adversely
affected; and
iii. the rateable value of the hereditament on that day was less than £10
million.
8. In considering whether the business activity has been adversely affected, local
authorities should consider the impact of the flooding in the full context of all business
activities undertaken at the hereditament. Very small or insignificant impacts should be
ignored.
10. The scheme applies to all types and uses of non-domestic hereditaments (other than
those occupied by the Billing Authority).
How much relief will be available?
11. Funding will be provided to authorities for the 3 months of relief granted starting on the
day the hereditament first met the criteria set out in paragraph 8. The 3 months relief
will apply irrespective of how long the flooding or adverse business impacts last.
12. Where a hereditament has been flooded more than once and business activities are
adversely impacted, only one period of 3 months relief will be funded and should be
applied from the first date on which the criteria in paragraph 8 were met.
13. Councils may use their discretionary powers to offer further discounts outside this
scheme (and under the rate retention scheme, 50 per cent of the cost would be locally
funded and 50 per cent funded by central government).
14. In calculating the cost of the relief to be refunded to the local authority, the
Government will assume that all other reliefs have first been applied, including the
retail relief where applicable.
15. This relief should be calculated ignoring any prior year adjustments in liabilities which
fall to be liable on the day.
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16. Ratepayers that occupy more than one property may be granted relief within the
scheme for each of their eligible properties.
Splits, mergers, and changes to existing hereditaments
17. Where a new hereditament is created as a result of a split or merger from a
hereditament which for the day immediately prior to the split or merger met the criteria
in paragraph 7, funding will be provided to allow relief to be given for the remaining
balance of the three months.
Change of ratepayer
18. Funding for rate relief will continue to be given following a change of ratepayer. In
other words, the relief should run with the property rather than the ratepayer. .
Empty Properties
19. The scheme does not cover relief for any hereditament which was empty at the time it
was flooded as there was no business activity on the premises at the time. Where a
hereditament becomes empty after the flood then it will receive the normal 3 or 6
months (as applicable) empty property rate free period or will continue to receive the
balance of the flooding relief.
How will the relief work in Enterprise Zones?
20. Where a property is eligible for Enterprise Zone relief, that relief should be granted
and this will be funded under the rates retention scheme by a deduction from the
central share. If a property in an Enterprise Zone is not eligible for Enterprise Zone
relief, or that relief has ended, Flooding Relief may be granted in the normal way, and
this would be reimbursed by grant under section 31 of the Local Government Act
2003. Local authorities should not claim funding for Flooding Relief on properties
which would otherwise qualify for Enterprise Zone government funded relief.
What about properties removed from the rating list from flooding?
21. Seriously damaged property may be taken off the ratings list. Where a property is
removed form the rating list the ratepayer is not liable for business rates. Where as a
result of the floods the property is removed for more than 3 months that property will
not require rates relief. Where it is less than 3 months rate relief should be provided so
in total the occupier gets 3 months equivalent where they are not liable for rates.
Contact information
ndr@communities.gsi.gov.uk
Junaid Azam 030 344 43598
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Chapter Three - Council Tax Discounts
Introduction
1. The Prime Minister announced on 19 February 2014 that funding of up to £4m will be
available to local authorities in support of Council Tax Discounts for homes that have
been flooded. This chapter provides guidance to authorities about the operation and
delivery of the support.
What does it mean if I am a Householder?
2. If you are a householder whose house has been flooded by the winter severe weather
events you may consider asking your local authority for a discount from Council Tax.
How will the discounts be provided?
3. Local authorities can use powers under section 13A of the Local Government Finance
Act 1992 to grant council tax discounts on properties affected by flooding. It allows
local billing authorities the flexibility to grant reductions or exemptions on an individual
basis or for a class of council taxpayers. It is up to local authorities to decide whether
to use this power. Central Government do not need to approve this.
4. In usual circumstances it would fall to local authorities to fund any reduction from
council tax which is granted. For this scheme, local authorities will be able to claim
support through the Department for Communities and Local Government for Council
Tax Discounts to homes that have been flooded.
5. Department of Communities and Local Government will provide £4 million for this
scheme, which based on current figures should enable local councils to offer a council
tax rebate of at least three months for flooded properties.
6. We will review our assessment in due course to see whether it is possible within the
funding envelope to support councils to offer rebates longer than 3 months
7. Central government support to local authorities will be provided upon application
through grant funding. Further details on that process will be provided in due course.
Which properties will benefit from relief and for how long?
8. Local authorities have discretion to grant council tax discounts as they see fit. It is
also up to local authorities to decide which homes receive council tax discounts in
their areas and the duration of that relief.
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What will the Government Fund and how much?
9. Government support of up to £4m will be provided to help fund council tax discounts to
properties that have been flooded.
What if the cost of council tax discounts is more than £4m?
10. The current Environment Agency assessment of flooded homes suggests that £4m
might fund Council Tax discounts of up to six months. We will work with local
authorities to ensure funding is directed where it is needed.
Contact information
COUNCIL.Tax@communities.gsi.gov.uk
Peter Reilly 030 344 42092
13
Page 23 of 109
Chapter Four - Business Support Scheme
Introduction
1. The Prime Minister announced on 17 February 2014 a new scheme to support all
small and medium sized business in flood affected areas that have been impacted by
the floods and suffered a significant loss of trade. Local authorities will administer this
business support funding and this chapter provides guidance to authorities about the
operation and delivery of that fund.
2. This Guidance does not replace existing legislation or any other relief and applies to
England only.
What does this mean if I am a business?
3. Businesses that have been flooded or whose business has been adversely affected by
flooding and sit within a local authority area which has experienced flooding will wish
to consider whether they might be eligible for this fund. If they think they may be
eligible, they should contact their local authority to find out what next steps they need
to take.
4. Support from this fund will be available to support small and medium sized businesses
to develop and implement business recovery plans. Eligible businesses will be able to
claim for costs which could include immediate clean-up costs, materials, exceptional
business costs (such as hire of drying equipment) and temporary accommodation to
enable these businesses to continue trading. Business continuity planning and
marketing costs may also be covered.
5. Local authorities should administer this business support scheme as quickly as
possible and will need to decide whether there should be an application process and if
so what form it should take.
6. We are deliberately keeping the scheme simple, so that local authorities have the
flexibility to meet the needs of businesses in their area. We expect, in turn, that this
encourages councils to provide support to affected businesses quickly and with the
minimum of bureaucracy.
7. Local authorities will decide on a case-by-case basis who they wish to give support to,
within the parameters set out in this guidance document. The Government anticipates
that local authorities will wish to move quickly to support those businesses affected by
the floods. Where an authority is satisfied that a business meets the criteria they
should consider granting support.
8. Local Authorities will need to work closely with local businesses to ensure that support
through the scheme does not duplicate that provided by individual insurance cover or
other funding schemes.
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9. Local authorities are also asked to make sure that existing business support schemes
– national and local – are targeted to help those business most in need, working with
their Local Enterprise Partnerships and BIS Local to achieve this. We would request
local authorities keep a record of the businesses assisted through this fund.
How will the grant be provided?
10. Central government will provide provisional allocations to local authorities based on
the extent of businesses in their local areas who have been affected by the floods
(using a grant under section 31 of the Local Government Act 2003).
11. A list of initial Business Support Scheme allocations can be found at Annex D.
Which businesses will benefit from this grant?
i.
Only businesses affected by coastal and inland flooding since 1st December 2013
will be eligible for funding.
ii. Eligible businesses are those that have sustained hardship and significant loss of
trade as a result of the floods, but it is not to be used for rewarding poor business
practice (e.g. if a business has not put any insurance arrangements in place) or for
routine business expenses or costs that are recoverable elsewhere.
iii. Unlike the business rate relief and the repair and renewal grant, this business
support scheme can also be used to support businesses which have been
indirectly impacted by the floods.
iv. The grant covers direct and indirect impacted businesses within flood affected
areas. It does not cover loss of trade suffered by businesses outside of directly
affected areas.
v. By direct impacts we mean that business has suffered direct damage and loss to
premises, equipment and/or stock and has been unable to trade normally as a
result of flooding
vi. By indirect impacts we mean business has had no or highly limited access to
premises, equipment and/or stock as a result of flooding, restricted access to
customers and suppliers and suffered significant loss of trade.
vii. In considering whether the business activity has been adversely affected, local
authorities should consider the impact of the flooding in the full context of all
business activities undertaken at the hereditament. Very small or insignificant
impacts should be ignored.
viii. The scheme applies to all types (other than those occupied by the Billing Authority)
and uses of non-domestic hereditaments.
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Page 25 of 109
What will the grant be used for?
12. It is for local authorities to determine the type of things to provide grant for but could
include: non-recoverable insurance excesses for repair or replacement of buildings,
equipment and stock; removal of debris, additional business accommodation or extra
staff costs; structural surveys, security measures, additional marketing, exceptional
costs to improve access to/for suppliers and customers etc.
How much grant will be available?
14. Local authorities will have discretion on the maximum payments to individual
businesses with funding from the scheme but we want to make authorities aware that
in other similar recovery schemes the average claims were c. £2,500 per business.
Contact information
4.14
Enquiries on this measure should be addressed to:
enquiries@bis.gsi.gov.uk
Business Support Helpline 0845 600 9006
16
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Annex A – Definition of Flood
Section 1 of the Flood & Water Management Act 2010
1(1) “Flood” includes any case where land not normally covered by water becomes
covered by water.
(2) It does not matter for the purpose of subsection (1) whether a flood is caused by—
(a) heavy rainfall,
(b) a river overflowing or its banks being breached,
(c) a dam overflowing or being breached,
(d) tidal waters,
(e) groundwater, or
(e) anything else (including any combination of factors).
(3) But “flood” does not include—
(a) a flood from any part of a sewerage system, unless wholly or partly caused by
an increase in the volume of rainwater (including snow and other precipitation)
entering or otherwise affecting the system, or
(b) a flood caused by a burst water main (within the meaning given by section 219
of the Water Industry Act 1991).
17
Page 27 of 109
Annex B – Possible Measures
1. The kinds of measures that could be considered are set out below. This is an
indicative list; different measures will be appropriate for different properties at different
stages in the repair process. . The list includes both resistance measures (designed
to keep the water out) and resilience measures (internal modifications intended to
reduce the cost of any damage from flood water).
2. There is also a lot of useful advice on the Environment Agency website but the best
starting point for those who are new to understanding flood risk is the National Flood
Forum website. The National Flood Forum website sets out a step-by-step process for
householders and links to a wide range of other sources of information, including the
“Blue Pages”, which list a range of flood products and service providers.
3. The site includes a Property-Protection-Adviser, which will give a clear idea about the
kind of measures that might need to be fitted and their likely cost. The Adviser asks
users a few simple questions about the property and will produce a tailored report that
takes into account the age and type of property. For eligible properties, any measures
recommended by the Property Protection Adviser or listed below will automatically
qualify for funding from the Repair and Renew Grant scheme. This list is not, however,
intended to be exhaustive: it will also be open to local authorities to consider
alternative proposals for individuals to use the grant for flood resilience measures,
including the pooling of grant funding to use on street or community level flood
protection where appropriate.
Indicative list of possible measures
Property level-measures
Airbrick Cover
Sewerage Bung
Toilet Pan Seal
Self-closing airbrick
Non-return valves 12mm overflow pipe
Silicone gel around openings for cables etc.
Repair mortar
Non-return valves 40mm utility waste pipe
Re-pointing external walls with water resistant mortar
Waterproof external walls
Sump Pump
Non-return valves 110mm soil waste pipe
Demountable Door Guards
Demountable Window Guards
2
Indicative cost range
£s2
20-40
30-50
60-80
50-90
70-110
80-120
80-120
80-120
150-250
200-400
400-600
550-650
500-900
500-900
Adapted from Establishing the Cost Effectiveness of Property Flood Protection: FD2657, JBA Consulting
for Defra, 2012.
18
Page 28 of 109
Replace sand-cement screeds on solid concrete slabs (with
dense screed)
Replace ovens with raised, built-under type
Replace mineral insulation within walls with closed cell
insulation
Move electrics well above likely flood level
Replace chipboard flooring with treated timber floorboards
Mount boilers on wall
Automatic Door Guards
Move service meters above likely flood level
Garage/Driveway Barrier
Replace floor including joists with treated timber to make it
water resilient
Replace gypsum plaster with water resistant material, such as
lime
Replace chipboard kitchen/bathroom units with plastic units
Install chemical damp-proof course below joist level
Replace timber floor with solid concrete
19
Page 29 of 109
670-740
700-780
720-800
760-840
920-1020
1080-1200
1000-2000
1620-1800
2000-3000
3490-3850
4280-4740
5000-5520
6250-6910
8210-9070
Annex C – State Aid
1. The Government has announced three tiers of support for business affected by the
recent flooding, being: repair and renewal grant, business rates relief scheme, and a
business support scheme.
2. State Aid law is the means by which the European Union regulates state funded
support to businesses. It does not affect support for householders.
3. Providing discretionary support from the repair and renewal grant, business rates relief
scheme, and a business support scheme is likely to amount to State Aid. However,
support will be State Aid compliant where it is provided in accordance with the De
Minimis Regulations (1407/2013), is block exempted under GBER (1998/2006) or
approved by the Commission.
4. The De Minimis Regulations allow an undertaking to receive up to €200,000 of
cumulative De Minimis aid in a three year period (consisting of the current financial
year and the two previous financial years).
5. Local authorities should familiarise themselves with the terms of this State Aid
exemption, in particular the types of undertaking that are excluded from receiving De
Minimis aid (Article 1), the relevant definition of undertaking (Article 2(2) ) and the
requirement to convert the aid into Euros .
6. To administer De Minimis it is necessary for the local authority to establish that the
award of aid will not result in the undertaking having received more than €200,000 of
De Minimis aid. Therefore, authorities should enquire when considering whether to
grant flooding support if the undertaking is in receipt of any other De Minimis aid
(including any other support, such as retail business rate relief). Note that the
threshold only relates to aid provided under the De Minimis Regulations (aid under
other exemptions or outside the scope of State Aid is not relevant to the De Minimis
calculation).
7. Where an authority is satisfied that the support to be provided will not lead to
the De Minimis level for the undertaking being exceeded then full support
available under the three flood support schemes can be provided immediately.
8. Where the De Minimis level may be exceeded then support up to that limit may
be initially granted immediately.
9. There may be some instances where a business is entitled to a level of support above
the De Minimis level, perhaps as a result of being in receipt of their quota of De
Minimis Aid through other means. In order to ensure that these businesses can also
be fully supported, the Government are notifying these flood support schemes to the
European Commission.
10. The purpose of the notification is to make sure that there are no instances of individual
businesses being turned away form the proposed support. The approval of the
notification will act as assurance to local authorities that the state aid they are
awarding above the De Minimis level is legal. The government will inform local
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authorities following the approval of the notification. However, no aid can be awarded
against the scheme until approval has been given.
11. Once approved, aid given to companies for whom De Minimis aid does not cover the
full value of the aid should be awarded as part of the notified scheme. Note that the
notification will only authorise aid given due to flooding, and not for other types of
support, such as other business rate relief or grants.
12. Local authorities should keep records of all the undertakings who receive flooding
relief aid. Local authorities should report to sapu@bis.gsi.gov.uk on the total number
of undertakings, split by micro, SME and Large enterprise who have received support
above the De Minimis limit per local authority. The total amount per local
authority should also be reported.
13. Where local authorities have further questions about De Minimis or other aspects of
State Aid law, they should seek advice from their legal department in the first instance.
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Page 31 of 109
Annex D – Business Support Scheme
Allocations
County
Devon
Devon
Devon
Devon
Devon
Devon
Dorset
Dorset
Dorset
Dorset
Bournemouth
Somerset
Somerset
Somerset
Bath and North East
Somerset
Gloucestershire
Gloucestershire
Gloucestershire
Wiltshire
Swindon
Hampshire
Hampshire
Hampshire
Hampshire
Hampshire
Hampshire
Isle of Wight
West Sussex
West Sussex
East Sussex
Kent
Kent
Kent
Kent
Kent
Kent
22
Local Authority
Cornwall
Isles of Scilly
North Devon District
East Devon District
Teignbridge District
West Devon District
Mid Devon District
South Hams District
Christchurch District (B)
West Dorset District
East Dorset District
North Dorset District
Bournemouth (B)
West Somerset District
Taunton Deane District (B)
South Somerset District
Bath and North East Somerset
Stroud District
Tewkesbury District (B)
Gloucester District (B)
Wiltshire
Swindon (B)
Basingstoke and Deane District (B)
New Forest District
East Hampshire District
Winchester District (B)
Test Valley District
Havant District (B)
Isle of Wight
Arun District (B)
Chichester District (B)
Wealden District
Tunbridge Wells District (B)
Sevenoaks District
Tonbridge and Malling District (B)
Canterbury District (B)
Dover District
Maidstone District (B)
Page 32 of 109
Allocation
Tranche 1
317500
12500
22500
10000
22500
20000
12500
55000
20000
62500
50000
150000
70000
17500
85000
20000
32500
20000
55000
35000
82500
12500
65000
20000
15000
40000
55000
25000
25000
15000
10000
12500
15000
172500
185000
37500
12500
290000
Kent
Kent
Essex
Essex
Hertfordshire
Hertfordshire
Hertfordshire
Hertfordshire
Hertfordshire
Hertfordshire
Buckinghamshire
London
London
London
London
Surrey
Surrey
Surrey
Surrey
Surrey
Surrey
Surrey
Surrey
Berkshire
Berkshire
Berkshire
Berkshire
Oxfordshire
Oxfordshire
Oxfordshire
Worcestershire
Worcestershire
Herefordshire
Shropshire
Norfolk
Norfolk
Norfolk
Suffolk
Suffolk
Lincolnshire
North Lincs
Hull
East Riding
West Yorkshire
North Yorkshire
23
Swale District (B)
Dartford District (B)
Tendring District
Uttlesford District
Three Rivers District
Dacorum District (B)
East Hertfordshire District
St. Albans District (B)
Welwyn Hatfield District
Watford District (B)
Wycombe District
Croydon
Bromley
Hillingdon
Bexley
Waveney District
Tandridge District
Runnymede District (B)
Guildford District (B)
Reigate and Banstead District (B)
Mole Valley District
Elmbridge District (B)
Spelthorne District (B)
Reading (B)
Slough (B)
West Berkshire
Windsor and Maidenhead (B)
South Oxfordshire District
Cherwell District
Oxford District (B)
Malvern Hills District
Worcester District (B)
County of Herefordshire
Shropshire
North Norfolk District
Great Yarmouth District (B)
King's Lynn and West Norfolk District (B)
Suffolk Coastal District
Waveney District
Boston District (B)
North Lincolnshire (B)
City of Kingston upon Hull (B)
East Riding of Yorkshire
Wakefield District (B)
Scarborough District (B)
Redcar and Cleveland (B)
Gateshead District (B)
Page 33 of 109
35000
10000
17500
22500
12500
22500
125000
32500
75000
10000
35000
10000
22500
10000
17500
50000
27500
102500
15000
67500
17500
55000
35000
22500
17500
50000
67500
15000
10000
30000
32500
57500
20000
22500
67500
35000
10000
55000
145000
320000
255000
230000
182500
27500
162500
22500
75000
Cumbria
Cumbria
Merseyside
TOTAL
24
Newcastle upon Tyne District (B)
North Tyneside District (B)
Northumberland
Copeland District (B)
Allerdale District (B)
Wirral District (B)
Page 34 of 109
17500
30000
15000
30000
15000
20000
5067500
ITEM 6
ENVIRONMENTAL SERVICES & COMMUNITY DEVELOPMENT WORKING GROUP –
14TH OCTOBER 2014
Information Paper
Subject
: Update on Environmental Enforcement Project
Report by
: Oliver Handson, Greenspace Contract & Development Manager
Report date : 14th October 2014
EXECUTIVE SUMMARY
In November 2013 following a successful enforcement pilot project to tackle
environmental crime, The Environmental Services & Community Development Working
Group recommended to Cabinet that the procurement of enforcement services should be
continued seasonally for two years at which point opportunities should be investigated to
incorporate this service into one of the Council’s main contracts.
The Working group also recommended that the opportunity to ‘buy in’ to the project
should be offered to Town and Parish Council’s.
These recommendations were subsequently endorsed by Cabinet.
Following this endorsement The Greenspace Service are once more leading on delivery
of the enforcement project and following a test of the market have again procured the
services of Kingdom Security, the same provider who supplied the staff for the pilot
project.
A number of Parishes have partnered the project and provided funds in return for patrols
in areas of their choosing.
This report aims to provide members with an update on the project so far.
Page 35 of 109
ITEM 6
1.0
INTRODUCTION
1.1
Following an approach to a number of suppliers of security/enforcement personnel,
Kingdom Security who were the company originally selected for the 2013 pilot,
provided the best value hourly rate of £15 per hour which was a reduction on the
2013 costs and were subsequently contracted to deliver the 2014 project.
1.2
The same member of Kingdom staff who carried out the 2013 pilot has been
selected to staff the new project. This provides the added advantage of an officer
who was familiar with the Arun staff and with good background knowledge of the
area.
1.3
Resources specifically set aside from the Greenspace Service totaling £6,900
provided the funding for the patrols. This was further enhanced with the inclusion of
funding from 3 Parish Council’s who wanted to buy in to the scheme, bringing the
total funds available to £11,400. To be most cost effective full time hours (i.e.40
hours per week) would be worked by the enforcement officer. In total the funding
will cover 19 x 40 hour weeks between end July and early December 2014.
1.4
The Parish Councils who have put funding into the scheme are Eastergate, East
Preston and Kingston. Interest was also shown by Aldwick, Angmering and Felpham
respectively, but after consideration by their Cllrs, all three opted not to invest in the
scheme at this stage.
1.5
Service Level Agreements were drafted and signed between Arun and the Parishes
buying into the scheme. Arun is providing all the management and back office
administration of the project free of charge so parishes are getting full value for their
money in terms of patrol hours.
1.6
Press releases went out and were featured in the local press regarding the launch of
this project.
1.7
Despite attempts an active partnership between Arun and Sussex Police has not
been forthcoming in relation to this project.
2.0
AIMS
2.1
The aims of the 2014 project remain the same as the original pilot;
• To provide a visible enforcement presence to deter breaches of Arun’s Dog
Control Order and other environmental offences such as littering
• To provide reassurance that Arun is prepared to proactively tackle these
issues which the public feel strongly about
• To educate park users on their potential impact on other users of parks from
irresponsible dog ownership and behavior
Page 36 of 109
ITEM 6
•
To encourage the public to provide intelligence on known offenders so that
this information can be followed up by enforcement staff
3.0
SCHEDULING & LOGISTICS
3.1
With the inclusion of patrols within areas decided upon and funded by Parish
Councils, the scheduling has been split accordingly, resulting in approximately 3
days worth of Arun sites and 2 days of Parish sites per week.
3.2
The Service Level Agreement between Arun DC and Kingdom which is mirrored in
the SLA between Arun and the Parishes allows for flexibility in the timings of patrols
between 6am and 9pm and can include weekends.
3.3
The new schedules ensure so far as possible that all sites are regularly patrolled at
different times and on different days to build up the best overall picture of activity on
the sites concerned. The Parish Councils are also encouraged to suggest when they
believe patrol activity will be at its most effective.
3.4
The patrolling officer is required to keep detailed logs of all patrol activity,
observations, public interactions, warnings and issues of FPN’s in order to
determine the effectiveness and success of the project.
3.5
Regular liaison and submission of patrol information between the Greenspace
Contract Manager and Parish representatives will ensure that the Parish Councils
are kept fully informed of patrols within their area.
3.6
There has once again been a positive public response in relation to these patrols
being undertaken.
4.0
DATA UP TO WEEK 8
4.1
In order to issue a Fixed Penalty Notice each case must pass the ‘public interest
test’ This requires a common sense approach to determine whether or not it is in the
wider public interest for an Enforcement Officer to issue an FPN on the evidence
before them.
4.2
Up to and including week 8 of the projects, the Enforcement Officer has issued the
following warnings;
• 2 x failing to pick up dog fouling
• 7 x warnings for dog not on leads in designated areas
• 4 x warnings for dogs in exclusion zones
• 3 x warnings to groups of youths concerning litter
4.3
In all of the above cases, following application of the public interest test it was
decided to issue a warning as all offenders were apologetic and/or not aware of the
dog restrictions and immediately took the action required of them.
Page 37 of 109
ITEM 6
Background Papers: Environmental enforcement pilot project final report to the ES&CD
Working Group 4/11/13
Contact:
Oliver Handson, Greenspace Contract & Development Manager, 37955
Page 38 of 109
ITEM 7
ENVIRONMENTAL SERVICES & COMMUNITY DEVELOPMENT WORKING GROUP –
14TH OCTOBER 2014
Discussion Paper
Subject
: Overview of Public Conveniences within the Arun District
Report by : Gareth Rollings, Cleansing Operations Manager
Report date: 8th September 2014
EXECUTIVE SUMMARY
This report provides research undertaken to aid the development of a strategy for the
most effective provision of Public Conveniences in the district. It is currently work in
progress and is brought before members of this working group for discussion prior to
further work being undertaken by officers.
Members are requested to endorse further work by officers as set out below.
1. That the Danfo system or similar is explored fully at an estimated cost of: £1,331,000
to all the facilities identified in Table 7 and that Danfo or similar are asked to provide a
full maintenance and cleaning solution for the improved facilities at a cost of £222,700
a year.
2. That a number of strategically placed high usage toilets are improved into the Danfo
system these being:
• Bedford Street, Bognor Regis
• Waterloo Square, Bognor Regis
• The Esplanade, Bognor Regis
• Regis Centre, Bognor Regis
• London Road, Bognor (only coach park Bognor)
• Coastguards, Littlehampton
• Norfolk Gardens, Littlehampton
• St Martins Car Park, Littlehampton
• Crown Yard, Arundel
The total cost of upgrading these facilities would be £661,000
Page 39 of 109
ITEM 7
3. To use the £200,000 that has been placed into the 2015/16 capital spend program to
improve 1 facility in Bognor and 1 in Littlehampton into the Danfo system.
4. Production of an updated version of the condition report and proposed 5 year
maintenance programme last carried out in May 2011 by Surveying and Estates, and a
public convenience strategy developed.
5. To continue to maintain the public conveniences using current budgets and make no
improvements and to close facilities should money not be available to carry out urgent
repairs.
1
Current Budget and Costs
1.1
There are currently 24 public conveniences managed and maintained by
Arun District Council. There are 2 public conveniences in East Preston
which are maintained by the Parish Council but are cleaned by Arun’s
contractor and 4 in Rustington which Arun pays a contribution towards of
£6,700 a year. 2 of the sites operated by Rustington Parish Council are of a
very high standard and have been rated 4/5 and the only 5/5 rated toilet in
the district.
1.2
For the 24 public conveniences managed and maintained by ADC a support
funding contribution arrangement is in place with most Town & Parish
Councils, the exception is Pagham Parish Council which has never
contributed to the running cost.
1.3
The tables below show the cost of operating the public conveniences in the
district, utility costs cover rates, electricity, water and sewage. The fixed
costs cover the amount entered into the Combined Cleansing Contract as a
minimum we have to pay regardless of the number of sites maintained and
then reflects the low cost included for the cleaning of each toilet.
1.4
The toilets in Littlehampton have a slightly different set up as they were
negotiated separate from the initial contract at a later date and do not have
any fixed costs.
Page 40 of 109
ITEM 7
Table 1 – Cost of facilities and contributions from Parish Councils 2013/14
Utilities
£795
£10,000
£6,431
£7,317
£5,067
£2,585
£271
£2,448
£787
£529
Fixed Costs
£9,037
£9,037
£9,037
£9,037
£9,037
£9,037
£9,037
£9,037
£9,037
£9,037
£9,037
Clean
£1,210
£1,210
£1,210
£1,210
£1,210
£1,210
£1,210
£1,210
£1,210
£1,210
£1,210
Total Costs
£10,247
£11,042
£20,247
£16,678
£17,564
£15,314
£12,832
£10,518
£12,695
£11,034
£10,776
Aldwick: West Meads
£2,611
£9,037
£1,210
£12,858
Aldwick: Avisford Park
Middleton on Sea: Shrubbs Field
Ferring: Ferring Street
Ferring: Ferring Rife
Pagham: Sandy Road
£1,928
£3,003
£875
£1,509
£3,150
£49,306
£9,037
£9,037
£9,037
£9,037
£9,037
£153,629
£1,210
£1,210
£1,210
£1,210
£1,210
£20,570
£12,175
£13,250
£11,122
£11,756
£13,397
£223,505
£3,787
£16,592
£6,391
£6,391
£10,178
£22,983
£6,054
£1,633
£5,852
£1,926
£6,391
£6,391
£6,391
£6,391
£12,445
£8,024
£12,243
£8,317
£35,844
£38,348
£74,192
Arundel: Mill Road
Arundel: Crown Yard Car Park
Bognor Regis: Bedford Street
Bognor Regis Esplanade
Bognor Regis Waterloo Square
Bognor Regis London Road
Bognor Regis: Regis Centre
Bognor Regis: Hotham Park
Felpham: Snooks Corner
Felpham: Blakes Road
Aldwick: West Park
Total
Lton: Norfolk Gardens
Lton: Coastguards
Lton: Mewbrooks Park
Lton: North Street Wick
Lton: St Martins Car Park
Climping: West Beach
Total
Contribution
£2,200
£40,000
£7,070
£7,300
£2,980
£4,990
£0
£64,540
£38,180.00
1.5
As part of the service level agreement with Bognor and Littlehampton Town
Councils a guaranteed £10,000 per annum capital investment has to be
made in the retrospective towns, the LTC agreement allows for the money to
be held over in some years so that a growing capital sum is created.
1.6
As well as the costs in Table 1 we have a requirement to use static cleaners
in Littlehampton and Arundel during the main summer season due to the
amount of visitors the toilets receive in these locations.
Table 2 – Cost of static cleaners
Littlehampton
Arundel
Total
Hours
487.5
799.5
Cost hr
£9.57
£9.57
Page 41 of 109
Total
£4,665
£7,651
£12,317
ITEM 7
1.7
As well as costs for cleaning the toilets planned and reactive maintenance is
carried out through the year, the below table shows the costs associated
with both of these over the past five years.
Table 3 – Cost of maintenance past 5 years
2009/10
2010/11
Reactive
42,668
43,674
Planned
19,471
46,051
Total
62,139
89,725
2011/12
43,006
10,269
53,275
2012/13
35,843
15,002
50,845
2013/14
26,332
36,022
62,354
1.8
In 2011, Surveying and Estates produced a report with a proposed 5 year
maintenance program attached as appendix 2 to make the current facilities
on offer good at the time 6 were classed as in good condition, 9 were
satisfactory and 9 were in poor condition. The report highlighted that the
building themselves were generally sound.
Elements such as roof
coverings, flooring, internal wall tiles, external timberwork, windows, WC
pans, urinals and basins were ageing and replacement was required.
1.9
The report showed that over the next 5 years (2012-2017) a sum of
£723,000 was needed in the planned maintenance program for the public
conveniences.
1.10
We have struggled with our ability to refurbish public toilets in the past, in so
much as the work we undertake does not have a long lasting effect, Bedford
Street in Bognor is a good example, this toilet was refurbished in 2009 at a
cost of £53,500 and a ten week closure, 5 years later and this facility is once
again in need of a makeover due to high usage and vandalism.
1.11
The table below shows the average spend on public conveniences based on
the past 5 years of figures.
Table 4 – Average yearly spend on public conveniences over 5 years
2009/10
2010/11
2011/12
2012/13
2013/14
Average
Electricity
14,136
11,658
12,033
13,774
13,569
13,034
Water
15,157
15,263
7,702
20,549
14,425
14,619
Sewerage
25,349
39,018
28,856
25,461
24,259
28,589
Rates
37,829
37,657
38,296
40,567
42,161
39,302
Insurance
2,447
2,505
2,488
2,240
2,196
2,375
R&M
62,139
89,725
53,275
53,845
62,354
64,268
Cleaning
206,553
198,710
182,519
202,870
Static Cleaning
Total
363,610
394,536
325,169
Page 42 of 109
359,306
216,009
201,332
10,000
10,000
384,973
373,519
ITEM 7
1.12
It is clear that the current budget allocated to the planned works on public
conveniences is inadequate, due to the current condition of some of the
toilets and with such a low spend on planned maintenance the amount of
reactive work being undertaken is increasing, and as an example in 2013/14
over 350 reactive jobs were undertaken.
2
Danfo
2.1
As part of this report Danfo who are seen as the specialists in the provision
of public conveniences were asked to provide a draft proposal that would
see all facilities where possible be of a high standard. Danfo have over 40
years of experience in providing public toilets and currently provide 95% of
the toilets along Swedish roads. They have provided public toilets for a
number of local authorities in the UK including Blackpool, Hackney and most
recently the New Forest.
2.2
As part of the proposal Danfo were asked to undertake a site visit and to
provide three pricing options:
1. Refurbishment of the facilities
2. Refurbishment and Maintenance
3. Refurbishment, Maintenance and Cleaning
2.3
The Danfo modulet system is a unique design that incorporates style and
hygiene into individual cubicles, with all of the operational features being
contained in a separate service area. This results in the units being easy to
maintain. The hand wash, soap dispenser and hand dryer are all automatic,
as is the toilet flush. The modulet system is highly anti-vandal resistant.
2.4
All of the cubicles would include a waste and a sharps chute, which is a safe
and hygienic method of removing needles and general waste paper. The
walls are constructed of water resistant plywood, clad with a special
laminate, which is designed for easy cleaning, especially of graffiti.
2.5
Danfo open and close the toilets they operate remotely and use a mobile IT
system to monitor all of the cleaning and maintenance, this includes the
ability to see how much time is spent cleaning as well as a log of any
maintenance work required and when it was actioned
Page 43 of 109
ITEM 7
Table 7 – Indicative Cost of Danfo or similar system
Toilet
Location
Disabled
Unisex
Cost
Crown Yard
Mill Road
The Esplanade
Regis Centre
Waterloo Square
London Road
Bedford Street
Hotham Park
Arundel
Arundel
Bognor
Bognor
Bognor
Bognor
Bognor
Bognor
1
5
No Change
1
3
1
2
1
4
1
3
1
4
No Change
£95,000
n/a
£115,000
£70,000
£115,000
£78,000
£83,000
n/a
Foreshore Station
Bognor
No Change
n/a
Shrubbs Field
Sandy Road
Windmill
Mewsbrook Park
Norfolk gardens
St Martins Car Park
West Beach
North Street
West Park
West Meads
Avisford Park
Snooks Corner
Blakes Road
The Glebe
The Rife
MOS
Pagham
Littlehampton
Littlehampton
Littlehampton
Littlehampton
Littlehampton
Wick
Aldwick
Aldwick
Aldwick
Felpham
Felpham
Ferring
Ferring
1
1
1
1
No Change
1
2
No Change
1
3
No Change
1
2
1
3
1
2
1
2
1
1
1
3
1
2
1
2
Total
£48,000
£51,000
£25,000
£60,000
£10,000
£70,000
n/a
£60,000
£76,000
£65,500
£61,500
£48,000
£80,000
£60,000
£60,000
£1,331,000
2.6
The total cost of moving the toilets above to the Danfo model would be
£1,331,000, the payment period for these improvements can be made
over a 2-25 year period, with a 3% interest charge year on year, or
payment can be made as and when facilities are finished.
2.7
The below table shows the costs of the Danfo system over a 5 and 10
year period.
Page 44 of 109
ITEM 7
Table 8 – Indicative Cost of Danfo or similar system over 5 or 10 years
5 years
10 years
Principal
Interest
Principal
Interest
Year 1
1,331,000
39,930
Year 2
1,370,930
41,128
Year 1
1,331,000
39,930
Year 2
1,370,930
41,128
Year 3
1,412,058
42,362
Year 3
1,412,058
42,362
Year 4
1,454,420
43,633
Year 4
1,454,420
43,633
Year 5
1,498,052
44,942
Year 5
1,498,052
44,942
Year 6
1,542,994
46,290
Year 7
1,589,284
47,679
Year 8
1,636,962
49,109
Year 9
1,686,071
50,582
Year 10
1,736,653
52,100
Total
1,542,994
Total
1,788,753
Annual Cost
308,599
Annual Cost
178,875
Monthly Cost
25,717
Monthly Cost
14,906
Total Interest
211,994
Total Interest
457,753
2.8
As part of the proposal Danfo were asked to also provide a cost for a
complete management solution which would see them undertake the
maintenance and cleaning of the facilities after they had been upgraded.
The cost of this service would be £222,700 a year.
2.9
The current combined cleansing contract expires on 31st January 2017
which covers toilet cleaning, so a negotiation would be required with the
current contractor if the works were complete before this expiry.
2.10
If Danfo were to undertake a complete management solution for us
costed above it would include:
• Automatic locking and unlocking of the facilities.
• Daily, weekly, quarterly and annual checks of the facilities.
• All cleansing and repairs logged on an IT system providing
feedback on time spent cleaning and time taken to action repairs.
• Signs placed on all facilities providing contact details for
customers to report any issues.
• All consumables
2.11
The Danfo management solution does not include:
• Rates
• Utility bills
2.12
Arun District Council would remain responsible for costs associated with
anti-social behavior and major vandalism of the buildings and facilities
over an agreed amount (£250 per incident)
Page 45 of 109
ITEM 7
2.13
As part of the improvement works and to ease costs it is possible to
make each toilet pay to use, this money is collected at no cost to the
Council, and could be used towards the running costs of the facilities.
2.14
The Regis Centre toilet may not need to be included in this work due to
the report going to Full Council on 10th September which will see any
redevelopment work in this area provide a public accessible facility on
the Regis Centre site.
2.15
The Danfo system is able to provide wet rooms and/or external shower
facilities as part of the changes if requested.
2.16
Each disabled toilet can also be used as a unisex toilet, with free entry
gained by the use of a RADER key all other users could pay the
required fee to make use of the facility.
2.17
The time taken to refurbish each facility is 6-8 weeks and a project
would need to be put in place to deliver the improvements over a set
time period.
2.18
The Danfo proposal is attached as appendix 4.
Background Papers:
Appendix 1 – List of facilities provided by Arun District Council
Appendix 2 – Condition report June 2011
Appendix 3 - British Toilet Association Best practice
Appendix 4 – Danfo Proposal
Appendix 5 – Financial Information
Future Provision of Public Conveniences within Arun District
detailed report
Contact:
Gareth Rollings, Cleansing Operations Manager, 37659
Page 46 of 109
BTA - PUBLIC CONVENIENCE REVIEW - JUNE 2014
Appendix 1 - SECTION ONE - PRIMARY LOCATION/USER TYPE
Location
Town
Centre
Transport
Car Parks
Sea Front /
Parks and
Recreation
Promenade
Gardens
Grounds
Avisford Park
1
West Meads CP
1
West Park
1
Mill Road CP
1
Crown Yard CP
1
Bedford Street
1
Foreshore Station
Regis Centre
1
1
Waterloo Square
1
Hotham Park,
1
Foreshore Disabled
1
London Road CP
1
Blakes Road, Felpham
1
Snooks Corner
1
The Glebe
1
The Rife
1
North Street, Wick
1
Norfolk Gardens
1
Coast Guards
1
St Martins CP
1
West Beach
1
Shrubbs Field
1
Sandy Road, Pagham
1
Mewsbrook Park
TOTAL (24)
1
2
0
8
Page 47 of 109
Suburban
7
5
0
2
Appendix 1 - SECTION TWO – SIGNAGE
Vehicle
Pedestrian
Location
Facilities
Nearest
Arun Tel
Opening
Directional
Directional
Name
Available
Alternative
Contact No.
Hours
Avisford Park
N
N
N
Y
N
N
Y
West Meads CP
N
N
N
Y
N
N
Y
West Park
N
N
Y
Y
N
N
Y
Mill Road CP
N
N
N
Y
Y
Y
Y
Crown Yard CP
Y
Y
N
Y
N
N
Y
Bedford Street
N
N
N
Y
N
N
Y
Foreshore Station
N
N
N
N
N
N
Y
Regis Centre
N
N
Y
N
N
N
N
Waterloo Square
N
Y
N
Y
Y
Y
Y
Hotham Park,
N
Y
N
Y
N
N
Y
Foreshore Disabled
N
N
N
N
N
N
Y
London Road CP
N
N
N
Y
N
N
Y
N
N
N
Y
N
N
Y
Snooks Corner
Y
N
N
Y
N
N
Y
The Glebe
N
N
N
Y
N
N
N
The Rife
N
N
N
Y
N
N
N
North Street, Wick
N
N
N
Y
N
N
Y
Norfolk Gardens
Y
Y
Y
Y
N
N
Y
Coast Guards
Y
Y
N
Y
N
N
Y
St Martins CP
N
N
N
Y
N
N
Y
West Beach
N
Y
N
Y
N
N
Y
Shrubbs Field
N
N
N
Y
N
N
N
Sandy Road, Pagham
Y
Y
N
Y
N
N
Y
Mewsbrook Park
Y
Y
Y
Y
N
N
Y
Y=6
Y=8
Y=4
Y = 21
Y=2
Y=2
Y = 20
N = 18
N = 16
N = 20
N=3
N = 22
N = 22
N=4
Location
TOTAL (24)
Page 48 of 109
Appendix 1 - SECTION THREE - FACILITIES AVAILABLE
Location
Hours
Open
Attendants
or Mobile
Cleaning
Cubicles
Male
Accessible
F
M
Urinals
Cubicles
Baby
Change
Beds
BTA
Grading
Avisford Park
12
M
2
1
2
0
0
2
West Meads CP
12
M
3
2
6
1
0
3
West Park
12
M
3 x UNISEX UNITS
1
0
2
Mill Road CP
12
M
4
4
1
2
1
4
Crown Yard CP
9
M
5
3
5
1
2
3
Bedford Street
12
M
6
3
4
1
0
2
Foreshore Station
12
M
8
4
4
0
0
2
Regis Centre
12
M
5
3
5
1
2
3
Waterloo Square
12
M
8
5
6
0
0
3
Hotham Park,
12
M
4
4
3
1
1
3
Foreshore Disabled
12
M
0
0
0
1
0
3
London Road CP
12
M
5
2
4
1
1
2
12
M
6
3
7
1
1
3
Snooks Corner
12
M
3
2
3
0
0
2
The Glebe
12
M
2
1
2
0
0
2
The Rife
12
M
2
1
2
0
0
3
North Street, Wick
12
M
3
2
4
0
0
2
Norfolk Gardens
12
M
7
5
8
1
0
3
Coast Guards
12
A
12
6
7
1
3
4
St Martins CP
12
M
3
2
3
1
1
3
West Beach
12
M
3
3
0
1
0
3
Shrubbs Field
12
M
4
2
4
1
1
3
Sandy Road, Pagham
12
M
4
1
4
1
3
3
Mewsbrook Park
12
M
5
2
6
1
1
3
9=1
TOTAL (24)
12 = 23
8 x 2 star
A=1
M = 23
104
61
90
18
17
14 x 3 star
2 x 4 star
0 x 5 star
Page 49 of 109
Appendix 1 - SECTION FOUR - KEY FEATURES MATRIX – (PART 1)
Location
No of Wash
basins
Child
Wash
basins
Sensor
Wash basins
Hot & Cold
Taps
without Plugs
Water
Soap
Warm Air
Dryers
Avisford Park
2
0
Y
0
Y
N - gents
2
West Meads CP
2
0
Y
0
Y
N - gents
2
West Park
3
0
N
3
N
Y
3
Mill Road CP
6
0
N
6
Y
Y
6
Crown Yard CP
9
0
N
9
N
Y
2
Bedford Street
4
0
Y
0
N
Y
4
Foreshore Station
5
0
N
5
N
Y
2
Regis Centre
6
0
N
6
Y
Y
2
Waterloo Square
4
0
Y
0
Y
Y
4
Hotham Park,
3
0
Y
0
Y
Y
3
Foreshore Disabled
--
--
--
--
--
--
--
London Road CP
5
0
N
5
N
Y
2
5
0
N
5
Y
Y
2
Snooks Corner
5
0
N
5
N
Y
2
The Glebe
2
0
N
2
N
Y
2
The Rife
2
0
N
2
N
Y
2
North Street, Wick
2
0
N
2
N
N
N
Norfolk Gardens
4
0
Y
0
Y
Y
4
Coast Guards
8
0
Y
0
Y
Y
8
St Martins CP
2
0
Y
0
Y
Y
2
West Beach
3
0
Y
0
Y
Y
3
Shrubbs Field
3
0
N
3
N
Y
2
Sandy Road, Pagham
3
0
N
3
N
Y
2
Mewsbrook Park
6
0
Y
6
Y
Y
2
94
0
Y = 12
Y = 20
N = 12
N=4
TOTAL (24)
Y = 10
N = 14
Page 50 of 109
62
63
BTA – PUBLIC CONVENIENCE REVIEW – JUNE 2014
Appendix 1 – SECTION FOUR – KEY FEATURES MATRIX – (PART 2)
Standard
Missing
Vanity
Toilet
Cleaning
Door Locks
Hooks
Shelf
Tissue
Standards
Avisford Park
N
Y
½
Y
Poor
West Meads CP
N
N
2/3
Y
Average
West Park
N
Y
Y
Y
Average
Mill Road CP
Y
N
Y
Y
Y
Good
N
Y
Y
N – gents
Y
Y
Average
Bedford Street
Y
Y
N
Y
4/6
Y
Poor
Foreshore Station
N
Y
Y
Y
3/8
Y
Poor
Regis Centre
N
Y
Y
Y
Y
Y
Good
Waterloo Square
N
Y
N
N
5/8
Y
Average
Hotham Park,
Y
Y
N
N
3/4
Y
Average
Foreshore Disabled
--
--
--
--
--
--
Poor
London Road CP
N
Y
N
N – gents
4/5
Y
Average
N
Y
Y
N
Y
Y
Average
Snooks Corner
N
Y
Y
N – gents
2/3
Y
Average
The Glebe
N
Y
N
N
Y
Y
Average
The Rife
Y
Y
N
N
Y
Y
Average
North Street, Wick
N
Y
N
N
2/3
Y
Average
Norfolk Gardens
N
Y
N
N
5/7
Y
Good
Coast Guards
N
Y
N
N
8/12
Y
Average
St Martins CP
Y
Y
N
N
Y
Y
Average
Pay
Y
N
Y
Y
Y
Average
Shrubbs Field
N
Y
N
N
3/4
Y
Average
Sandy Road, Pagham
N
Y
N
N
Y
Y
Average
Mewsbrook Park
Y
Y
Y
Y
Y
Y
Average
Y=5
Y = 23
Y=6
Y=7
Y = 11
Y = 24
N = 15
N=0
N = 18
N = 17
% = 65
N=0
Location
Mirrors
ST Disposal
N
N
Y
N
Pay
Y
Pay
Crown Yard CP
West Beach
TOTAL (24)
Pay = 3
Average = 17
Good = 3
VG = 0
Page 51 of 109
Poor = 4
Appendix 1 - SECTION FIVE - ACCESSIBLE FACILITIES – (PART 1)
Key
“Part M”
“Part M”
Availability
Reg Door
Reg Overall
Signage
Width
Size
--
--
--
N
Y
N
West Park
Y
Y
Mill Road CP
Y
Crown Yard CP
Dedicated
Radar Key
Correct
Emergency
Parking
Entry
Grab Rails
Call
Avisford Park
--
--
--
--
West Meads CP
Y
Y
Y
N
N
Y
Y
N
N
Y
N
Y
Y
Y
Y
Y
Y
N
Y
Y
Y
N
Bedford Street
N
Y
N
N
N
N
N
Foreshore Station
--
--
--
--
--
--
--
Regis Centre
N
N
N
Y
Y
N
N
Waterloo Square
--
--
--
--
--
--
--
Hotham Park,
N
Y
N
Y
Y
Y
N
Foreshore Disabled
N
Y
N
Y
N
N
N
London Road CP
Y
Y
N
Y
Y
Y
N
Y
Y
N
Y
Y
Y
N
Snooks Corner
--
--
--
--
--
--
--
The Glebe
--
--
--
--
--
--
--
The Rife
--
--
--
--
--
--
--
North Street, Wick
--
--
--
--
--
--
--
Norfolk Gardens
N
Y
N
Y
Y
N
N
Coast Guards
N
Y
N
Y
Y
N
N
St Martins CP
Y
Y
N
Y
Y
N
N
West Beach
N
Y
N
Y
Y
Y
N
Shrubbs Field
Y
Y
N
Y
Y
Y
N
Sandy Road, Pagham
N
Y
N
Y
Y
N
N
Mewsbrook Park
N
Y
N
Y
Y
N
N
Y=7
Y = 16
Y=0
Y = 16
Y = 15
Y=8
Y=1
N = 10
N=1
N = 17
N=1
N=2
N=9
N = 16
Location
TOTAL (24)
Page 52 of 109
Appendix 1 - SECTION FIVE - ACCESSIBLE FACILITIES – (PART 2)
WC
Coat
Wipes
Hook
Avisford Park
--
--
--
--
--
--
--
--
West Meads CP
N
N
N
N
N
N
N
N
West Park
N
N
Y
Y
N
Y
N
N
Mill Road CP
N
N
N
N
N
Y
Y
N
Crown Yard CP
N
N
Y
Y
N
Y
N
N
Bedford Street
N
N
Y
Y
N
Y
N
N
Foreshore Station
--
--
--
--
--
--
--
--
Regis Centre
N
N
N
Y
N
Y
N
Y
Waterloo Square
--
--
--
--
--
--
--
--
Hotham Park,
N
N
Y
Y
N
N
Y
N
Foreshore Disabled
N
N
N
N
N
Y
N
Y
London Road CP
N
N
Y
N
N
Y
N
N
N
N
Y
N
N
Y
N
N
Snooks Corner
--
--
--
--
--
--
--
--
The Glebe
--
--
--
--
--
--
--
--
The Rife
--
--
--
--
--
--
--
--
North Street, Wick
--
--
--
--
--
--
--
--
Norfolk Gardens
N
N
Y
Y
N
Y
Y
N
Coast Guards
N
N
N
Y
N
N
N
Y
St Martins CP
N
Y
Y
Y
N
Y
Y
Y
West Beach
N
N
Y
N
N
Y
N
Y
Shrubbs Field
N
N
Y
N
N
Y
N
N
Sandy Road, Pagham
N
N
N
N
N
N
N
N
Mewsbrook Park
N
Y
N
Y
N
Y
Y
N
Y=0
Y=2
Y = 10
Y=9
Y=0
Y = 13
Y=5
Y=5
N = 17
N = 15
N=7
N=8
N = 17
N=4
N = 12
N = 12
Location
TOTAL (24)
Accessible
Handle
Large ST
Child /
Paper
Unit
Page 53 of 109
Adult
Mirrors
Changing
Colostomy
Shelf
Litter Bin
Page 54 of 109
Page 55 of 109
Page 56 of 109
Page 57 of 109
Page 58 of 109
Page 59 of 109
Page 60 of 109
BTA SUMMARY OF BEST PRACTICE IN ‘AWAY FROM HOME’ TOILET PROVISION
1.
1.1
1.2
1.3
1.4
1.5
1.6
2.
2.1
2.2
2.3
2.4
2.5
2.6
2.7
3.
3.1
3.2
3.3
3.4
3.5
3.6
3.7
SIGNAGE AND COMMUNICATION
Directional signage is very important, especially for visitors. Signs should show the direction
and distance to the nearest public convenience with symbols for various available facilities.
An external toilet location name will assist both residents and visitors identify where public
conveniences are situated.
There are many benefits to be gained by displaying warning signs to deter vandalism, e.g.
'Police Regularly Patrol These Toilets', 'CCTV Working In This Area' 'Any Criminal Action Will
Be Dealt With Accordingly'.
The Sexual Discrimination Act 1975 allows employment of male or female staff to clean
toilets. Courtesy signs stating “male or female cleaners at this site” help the public to feel
more secure when confronted by a mobile cleaner of the opposite sex.
All toilets should display a sign giving the address and telephone number of the person(s)
responsible for their provision. This generally speeds up the reporting of any problems
between mobile cleaner visits and is also an opportunity to respond and monitor customer
complaints. It is also good ‘UR’ – user relations.
Health promotion material aimed at preventing the spread of sexually transmitted diseases
along with telephone numbers for local hospital departments/clinics can be communicated in
the relative privacy of toilets used by the general public.
DÉCOR AND MAINTENANCE
Toilet providers have the opportunity to develop their own colour co-ordinated external and
internal décor in their toilets.
Low energy, vandal resistant lighting, fitted flush into ceilings and operated by solar sensors,
will ensure the correct level of illumination at all times of day and night. White ceilings and
wall tiles are excellent day light reflectors.
Safety floor coverings with continuous sheeting and impervious welded joints are preferred to
tiles, which are grouted. Grouting absorbs urine and is more difficult to keep clean and odour
free.
Windows that are partially open to assist ventilation during the day can create opportunities
for people to peer in, becoming a danger in respect of safety to users of those premises.
Sound maintenance programmes and proper programme performance monitoring will ensure
that operational problems are minimised along with reduced closure periods.
The frequency of inspections relates to the speed of defect reporting. Prompt
replacement/repair procedures are key to the maintenance of all ‘away from home’ toilets.
Adequate supervision of the day-to-day management of any toilets provided will also avoid
inconsistencies in standards of service.
FIXTURES AND FITTINGS PROVISION
All urinals should be fitted with flush control systems to reduce water consumption. Water
reduction devices and systems will also reduce water consumption in the cubicles.
Older style toilets were not designed for family, mother and young children or disabled needs
and certainly not for baby changing by males.
Wall mirrors, particularly in ladies washroom make up areas, are an essential need.
Additional lighting and worktops on which to place handbags whilst washing hands provide
added value.
Modern design automatic, combined hand washing and drying units are energy efficient and
space saving units.
Cleaning methods for all stainless steel equipment need to be properly enforced. Gents
urinals, in particular, require a deep clean periodically in order to remove the accumulated
lime scale and urinal salts.
No smoking signs help minimise any smoking in toilets and confirm compliance with the law.
Wall mounted metal litter bins with light weight bin liners, provide suitable receptacles for
Pageas61
of as
109
litter in both ladies and gents toilets,
well
accessible and family/baby change facilities.
Litter waste should not be mixed with any sanitary waste material.
4.
4.1
4.2
4.3
4.4
4.5
4.6
4.7
5.
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
5.9
5.10
5.11
6.
6.1
CLEANLINESS STANDARDS
The importance of high quality cleaning in ‘away from home’ toilets cannot be overstated.
Standards of cleanliness vary enormously throughout the UK and cleaning requirements are
usually set out in a cleaning specification - together with cleaning materials to be used and
their frequency of use.
In high usage sites, unattended toilets should be cleaned every hour and in low usage sites
up to four times daily based on usage, by mobile cleaners.
Monitoring of cleaning activities through daily or weekly inspections is considered good
practice to help maintain high standards.
Higher standards of cleaning are achieved by having clear cleaning specifications and properly
trained staff. The BTA has developed a training course for operatives and supervisors in toilet
washroom cleaning, in conjunction with The British Institute of Cleaning Science. Courses can
be provided locally by any recognised BICSc training centre.
The cleaning standards of mobile teams will depend upon the number of times the toilets are
scheduled for cleaning per day, and how busy the facilities are.
Corners of cubicles and floor areas generally require special cleaning procedures with a
machine cleaning regime.
Graffiti removal from various surfaces can be a tedious and frustrating process. The best
solutions lie in effective prevention, together with the use of building materials and finishes
which resist the application of graffiti, as well as removal of graffiti at the earliest
opportunity.
HYGIENE EQUIPMENT
Soap dispensers (preferably no-touch) are regarded as a more hygienic and cost effective
solution to soap tablets, which can be wasteful and unhygienic. Every time soap tablets are
used they leave the residue of the previous user on the tablet. Soap trays tend to be a
holding surface for water causing the soap to dissolve into a soggy mess.
Labour costs are usually the most expensive item in the provision of toilet tissue. The most
economical and hygienic systems are those with built-in back up supply, particularly when full
time attendants are not on site.
Larger twin tissue 900 sheet rolls in 2 ply tissue, with no cardboard core, require less labour
to replace, and result in less floor litter.
Toilet tissue dispensers can be provided free on loan, subject to using suppliers’
consumables. Dispensers should enclose all but the next available portion to maintain
hygiene.
'Jumbo Toilet Rolls' and holders can impinge upon cubicle space, and have no back up supply.
They either get replaced before running out - leading to costly waste or they are left to run
out - leading to user frustration.
Single domestic size toilet rolls do not provide an automatic back up and cannot be topped up
when partially used, similar to the 'jumbo system' above.
Feminine hygiene disposal units should be provided in all ladies cubicles.
Electrical air ventilation should be activated by P.I.R sensor to ensure the system is not
running continuously. Refer to Building Regulations for minimum air changes.
Air freshening units, in support of ventilation systems, particularly baby change facilities and
busy toilets, again add value to the washroom ambience. They are not designed to remove
malodours but to help mask them.
Air freshening units need to be fitted at a minimum height of three metres to avoid
vandalism. At this height, steps are required for regular service of battery and gels.
Mains electrical air freshening units are more effective and usually only require quarterly
fragrance top ups.
GENERAL COMFORT AND CUSTOMER CARE
Inspections by senior provider management should take place once a week in high usage
sites and once a month in low usage sites, to ensure proper standards of hygiene are being
adhered to.
Page 62 of 109
6.2
6.3
6.4
6.5
6.6
6.7
7.
7.1
7.2
7.3
7.4
7.5
7.6
7.7
7.8
8.
8.1
8.2
8.3
8.4
9.
9.1
9.2
9.3
10.
10.1
10.2
10.3
10.4
All toilets should provide hot water for hand washing at an appropriate temperature of 45ºc.
All cubicles for women should contain bags for soiled sanitary towels as well as feminine
hygiene disposal units. A communication message of “Bag it and Bin it” is also recommended
to avoid costly and unnecessary toilet blockages.
Alternative methods of hand drying are desirable to ensure continuity of supply and provide
for customer choice, e.g. electrical hand dryers and paper towels.
Soap dispensers should be provided at a 1 dispenser to 2 wash-basin ratio.
It is recommended that all public toilets are equipped with dispensing or vending machines
for sanitary towels, disposable nappies and condoms. Vending machines for other products in
high usage sites could be provided for added value for users and a revenue earner for the
provider.
It is recommended that all cubicles contain some form of bactericidal seat wipe, as toilet
paper often used to cover seats can lead to blockages.
ACCESSIBLE TOILETS
Toilet providers have a responsibility to ensure that all toilets comply with the requirements
of the Disability Discrimination Act. Refer Doc M of the 2004 Building Regulations and British
Standard 8300.
Entrance doors should open outwards should be in a contrasting colour to the door as white
grab rails on white backgrounds cannot be seen by the partially sighted (DDA).
An extractor fan or air freshening unit should be installed to improve ventilation and air
quality, since these toilets are used less frequently and are normally fully enclosed.
Grab rails adjacent to the toilet bowls should be designed and fitted correctly and hand wash
basins should be accessible from the WC bowl (DDA).
Coat hooks and wall mirrors should be fitted at the appropriate height and toilet flush handles
should be in reach of a disabled person in a wheelchair – i.e. furthest from the wall (DDA).
Where RADAR keys are in use, details of where the nearest key is located are necessary,
including the address and telephone number of where keys can be purchased.
Where space is sufficient in accessible toilets, adult changing facilities should be provided.
Emergency alarm cords or buttons should be within reach at floor and waist level, in case an
accessible toilet user requires assistance whilst in the toilet (DDA).
BABYCHANGE FACILITIES
All toilets in public places should cater for the needs of parents of either sex with babies and
young children.
The best-designed family friendly units are separate cubicles/rooms catering for both sexes.
They should include an extra width entrance door for pushchairs or double buggies, large
easy sliding door locks, bright lighting and wall murals, a permanently fixed changing table
with security rail and a wall mounted toddler seat, with safety straps.
There should be a washbasin, a supply of warm water with a soap cream dispenser, paper
wipes, a large nappy disposal unit and air freshening. Additional coat hooks, shelves, wall
mirrors, waste bins and a nappy dispensing unit should also be included.
A child and/or adult WC are also required to cater for the toileting needs of those
accompanying babies.
PUBLIC TOILET OPENING HOURS
Public toilets should be open at least 12 hours a day. Where they are located in a shopping
area they should open one hour before shops open and close one hour after shops close.
It is essential that 24-hour toilets are provided, particularly in busy areas, adjacent to
transport, leisure and entertainment hubs. Numbers provided will depend on the numbers of
potential users. These can be accessed by coin or RADAR key to prevent abuse or anti-social
behaviour.
The growing night time economy has brought with it the growing problem of street urination,
which has led to the development of new, innovative street urinal solutions.
SECURITY ISSUES
All ‘away from home’ toilets should be well illuminated, both internally and externally.
Full time supervision/attendants have proven to be the best security for busy toilets.
A single user entrance, adjacent to an attendant’s office, will help minimise anti-social
behaviour. Full time attended toilets also provide a consistently high standard of cleanliness
and hygiene.
Where attendants are not possible, providers should liaise with local police and other relevant
organisations, in order to combat the problems caused by cottaging, drug abuse, vandalism
and other anti-social activities. Regular security visits are recommended.
Page 63 of 109
10.5
11.
11.1
11.2
11.3
11.4
11.5
11.6
12.
12.1
12.2
12.3
12.4
12.5
12.6
13.
13.1
13.2
13.3
13.4
13.5
13.6
14.
14.1
14.2
14.3
Use of CCTV cameras adjacent to toilets, helps members of the public feel more secure when
approaching and entering the building and has also reduced the incidence of anti-social
behaviour, particularly when clear communication signage has warned of legal action against
identifiable offenders. CCTV cameras can also be positioned in common areas of toilets.
AUTOMATIC PUBLIC CONVENIENCES
APC's or "superloos" have been in use in the UK for more many years. An advantage is that
they are available 24 hours a day. They are normally self-cleaning and vandals do not like
spending 20 pence (normal entrance fee) to gain access simply for misuse or abuse.
APC's are equipped with an automatic timed control cleansing cycle, which is activated after
each user has vacated the toilet.
Fully inclusive service provision and maintenance charges are included in lease agreements
which some authorities have found very expensive to operate, certainly those which have
been provided in rural locations with low usage figures. All APC's have automatic user
counters, which enable management to measure costs per user.
Many design features based upon the individual toilet cubicles of the "superloos" have been
incorporated into factory built ‘semi-automatic’ cubicles with en-suite hand wash units. These
units can be incorporated into a new building, to suit differing locations or 'inbuilt' into
existing buildings, as part of a refurbishment project.
The internal features of APC’s and semi-automatic cubicles are durable, due to careful use of
appropriate materials and provide good fire resistance. Hot water supply, soap and tissue
dispensing systems are built into the cubicle walls. Feminine hygiene, litter disposal and
sharps disposal units are also built into the walls with sealed, fire resistant collection
containers located at the rear of each cubicle, in the service area.
Automatic flushing of both W.C bowls and urinal floor washing enhance cleanliness and
hygiene levels.
CUBICLES
Most cubicles in ‘away from home’ toilets are too narrow and, when combined with an inward
opening door, cause problems for people entering – particularly those with shopping bags and
small children.
Outward opening doors raise health and safety issues and are not appropriate in most toilets.
The best solution is to provide larger cubicles for all users – or at least one or more larger
cubicles for those with particular needs as mentioned above.
All cubicles should contain a hook for jackets, coats and bags and ideally some shelving to
prevent bags being placed on wet floors.
All ladies cubicles should contain a suitable container for the disposal of sanitary waste.
Cubicle sizes are referred to in British Standard 6465 Part 2 (2006), which is currently being
updated.
ENERGY AND WATER CONSERVATION
An increasing number of toilet providers now install a range of energy saving fixtures and
fittings.
These include:
- automatic lighting controls through the use of PIR sensors and timers
- automatic non-touch tap water systems with measured water portion delivery and
timed
cut-off
- automatic urinal flushing through infra red sensors
- non-touch toilet cistern water reduction systems through automated control valves
- solar powered lighting and water heating systems
Maximum use of natural lighting reduces the need for electric lighting.
Maximum use of natural ventilation reduces the need for electric air extraction or deodorising systems.
Where use of water for flushing is minimised, it is essential that an adequate cleaning regime
be implemented to ensure maintenance of hygiene standards.
An increasing number of toilet providers now use waterless urinals – which again require an
effective cleaning regime to minimise bacteria and consequential odour build-up in the urinal.
PARTNERSHIPS
A number of major toilet providers now contract out their toilet cleaning and maintenance
activities to specialist companies.
This removes the day-to-day responsibilities of maintaining standards and allows the provider
to concentrate on core activities.
Contract monitoring then becomes the key task for the department responsible and, away
from the day to day service ‘fire Page
fighting’
64activities,
of 109 allows some proper management time to
plan improvements and extensions to the toilet service.
14.4
14.5
14.6
14.7
It is essential for any outside contractor to work to an agreed and detailed contract
specification with adequate monitoring and reporting procedures.
The production and circulation of weekly/monthly contract reports and key data to the widest
relevant audience – including operatives – ensures that all those involved in providing the
service are kept informed about current and future levels of performance.
A regular site inspection by client management also contributes to both client perception of
the service being provided and contractor awareness of client involvement.
In summary, ‘away from home’ toilets require a higher level of quality measurement and
overall management than historically provided, due to the low level of priority normally
allocated to this basic public service.
BRITISH TOILET ASSOCIATION 2010
Page 65 of 109
THE SPECIALIST IN PUBLIC TOILETS
Arun District Council
Page 66 of 109
Danfo (UK) Ltd
08 September 2014
Contents
• Synopsis of Danfo
• Client Brief
• Danfo Review
• Danfo Proposals
• Modulet System
• Example Modulet Floor Plan
• Cleaning and Maintenance Services
• Payment Solutions
Page 67 of 109
Danfo (UK) Ltd
08 September 2014
From Strength To Strength
• Total toilet solutions
• Cost-effective, durable and high-quality solutions
• Flexible design and construction
• Full service offering
• Short lead time
• Over 40 years’ experience
Page 68 of 109
Danfo (UK) Ltd
08 September 2014
Client Brief
•
The client engaged Danfo to obtain a proposal for the public toilet
facilities within the District Council, covering Arundel, Bognor Regis,
Felpham, Ferring, Littlehampton, Middleton-On-Sea, Pagham and
Rustington.
•
Danfo were asked to Provide a solution based on a site visit and to
price for three options:1.
2.
3.
•
Refurbishment of the facilities
Refurbishment and Maintenance
Refurbishment, Maintenance and Cleaning
To provide the cost breakdown of Sani-Rent
Page 69 of 109
Danfo (UK) Ltd
08 September 2014
Danfo Review
•
Following an extensive site visit, Danfo looked at 30 of the toilets that
were provided to us to view.
•
All of the sites vary in degree of presentation from the newly
refurbished through to those that are in generally poor condition.
•
Nearly all of the sites will require some investment to either bring them
up to a suitable hygienic standard or to make them compliant with
current regulations.
•
There are signs of anti-social behaviour at a number of the sites and
our proposals are aimed at minimising this activity
Page 70 of 109
Danfo (UK) Ltd
08 September 2014
Danfo Proposals
Below are listed the buildings with a brief comment of their current
condition and our proposals. We would suggest introducing coin
operation to the facilities to generate income.
We have listed BUDGET costs for the works and at the end of this pack
you will find the overall cost breakdown.
Any comments or recommendations are for guidance only and we are
fully open to discussions with yourselves in order to meet your
requirements in full.
We have not included the facilities at Mill Hill (Newly Refurbished),
Churchill Parade Car Park (Newly refurbished), and Woodlands Centre
(Newly refurbished).
Page 71 of 109
Danfo (UK) Ltd
08 September 2014
Aldwick, Littlehampton – Avisford Park
• Existing Public Convenience located in the Avisford Park currently
segregated as separate male and female toilets, tired and in need of
a deep clean. Heavy security gates protect the existing timber doors.
• We would propose a install of our modulet fit-out comprising of 1
Unisex DDA compliant WC and 2 Unisex WC’s.
• The approximate cost would be £61,500.
Page 72 of 109
Danfo (UK) Ltd
08 September 2014
Aldwick, Littlehampton – West Meads Car Park
• This is a very large toilet block located in close proximatry to West
Meads Car Park, located within the adjoining playing fields. A large
facility w
• We would propose to refurbish the existing building with a full
modulet fit-out comprising of 1 Unisex DDA WC & 2 Unisex WC’s
• Approximate cost would be £65,500.
Page 73 of 109
Danfo (UK) Ltd
08 September 2014
Aldwick, Littlehampton – West Park
• An existing toilet facility bordering the West Park Car Park, The
block comprises of a Café serving members of the public who
frequent the Park. The existing toilet comprise of 3 Unisex cubicles
and 1 Disabled cubicle. Tired and dirty in need in need of
refurbishment, the existing flooring is need of replacement.
• We would propose a full internal modulet fit-out, providing one fully
accessible toilet with a baby change facility and three unisex
Page 74 of 109
cubicles Approximate
cost would be £76,000.
Danfo (UK) Ltd
08 September 2014
Arundel – Crown Yard
• This is a good looking building, let down by the internal standard of
the building, which is very dirty, tired looking and not fully compliant
with current regulations and standards.
accessible toilet with baby change and five unisex cubicles.
• Approximate cost would be £95,000
Page 75 of 109
Danfo (UK) Ltd
08 September 2014
Bognor Regis – Bedford Street
• This is a very busy facility, however is not very clean and needs
modernising to create a high quality, low maintenance toilet.
accessible toilet with baby change and four unisex cubicles.
• Approximate cost would be £83,000
Page 76 of 109
Danfo (UK) Ltd
08 September 2014
Bognor Regis – Foreshore Station
•
•
•
•
•
Due to their location, these toilets will be very busy during the summer, however act as
an area for anti-social behaviour due to their below ground location. They are also in a
very poor condition, both hygienically and aesthetically.
The steps are very steep and do not offer access for disabled persons and could be
considered a ‘threat’ to users due to their underground location.
Our recommended solution for these toilets will be to shut these and install a purpose
built facility above ground, providing one disabled accessibility facility and three unisex.
The cost for this would be approximately £115,000
An alternative would be to
fully77
refurbish
Page
of 109 and modernise the existing for £45,000
Danfo (UK) Ltd
08 September 2014
Bognor Regis – Regis Centre Esplanade
•
•
•
•
These toilets are in a prime location by the Regis Centre and in the summer they have a
market at the weekends.
Externally the block is in very good condition and the inside is functional, however not
very clean and badly lit, encouraging anti-social behaviour.
Our recommended solution for these toilets will be complete a full internal re-fit to a
modulet system, providing one disabled accessibility facility and two unisex.
The approximate cost of this would be £70,000
Page 78 of 109
Danfo (UK) Ltd
08 September 2014
Bognor Regis – Waterloo Square
•
•
•
•
Consisting of a large and robust toilet block, these facilities are only a few hundred yards
away from the Regis Centre. Being below ground, with some steep steps, these are not
ideal during wet or wintry weather and can serve as an area for anti-social behaviour.
Internally the unit hasn’t been cleaned to a high standard and this is evident in the grime
and strong smell of ammonia.
We would recommend closing these facilities and installing a Tetragon unit, with one
accessible and four unisex toilets for a cost of £115,000
Alternatively, as with Foreshore, fully refurbish and modernise the existing for £45,000
Page 79 of 109
Danfo (UK) Ltd
08 September 2014
Bognor Regis – London Road
•
•
•
A solid built brick structure, this facility is robust, however suffers from poor quality
cleaning, greasy floors and broken tiles, with poor quality fixtures.
The toilets have been subject to some internal vandalism and no hot water provision
We would recommend a full internal conversion to a modulet system, with one Disability
compliant and three unisex cubicles for a cost of £78,000
Page 80 of 109
Danfo (UK) Ltd
08 September 2014
Felpham – Blakes Road
•
•
•
•
This is a large brick structure with a flat roof. Located by a yacht club and beach huts,
on the sea front, it appears to get a fair bit of usage.
Judging by the water stains on the ceiling, the roof may have some minor leaks.
Internally the equipment is dirty and there is evidence of anti-social behaviour.
We would recommend a new felt roof, with a full internal conversion to a modulet
system, with one Disability compliant and three unisex cubicles for a cost of £80,000,
which would free up some internal space for storage or rental by the council to a local
company.
Page 81 of 109
Danfo (UK) Ltd
08 September 2014
Felpham – Snooks Corner
•
•
•
•
This is a large brick structure with a pitched roof. Located by a yacht club and beach
huts, on the sea front, it appears to get a fair bit of usage.
Judging by the water stains on the ceiling, the roof may have some minor leaks.
Internally the equipment is dirty and there is evidence of anti-social behaviour.
compliant and one unisex cubicles for a cost of £48,000, which would free up some
internal space for storage or rental by the council to a local company.
Page 82 of 109
Danfo (UK) Ltd
08 September 2014
Ferring – The Glebe, Ferring Street
•
•
•
Another robust building with a flat roof that is located next to a recreation park and
children's play area, that appears to receive a decent amount of usage.
There are some cosmetic repairs required to the outside, however internally needs a
complete overhaul and to provide a Accessible facility.
compliant and two unisex cubicles for a cost of £60,000.
Page 83 of 109
Danfo (UK) Ltd
08 September 2014
Ferring – The Rife, The Strand
•
•
•
•
•
A solid brick structure that is located near the sea front, it appears to get a fair bit of use.
Externally the building is suffering from a lack of basic maintenance.
Internally the facilities are very basic and do not provide an aesthetic or hygienic facility
for the users, who would probably be using the cafeteria facilities instead.
We have two recommendations, one would be a full internal conversion to a modulet
system, with one Disability compliant and two unisex cubicles for a cost of £60,000,
which would make the facilities fully compliant and alleviate some of the usage of the
cafeteria toilets.
Alternatively, demolish this
building
a replace with a new building providing an
Page
84 of 109
accessible toilet and two unisex toilets for approximately £72,000
Danfo (UK) Ltd
08 September 2014
Littlehampton – Coastguards, Windmill Road
•
•
•
•
A very large building located close to the beach front and near to a funfair and a large
car park. This facility gets a lot of use.
With a full time attendant in place, the facilities were fairly clean, although it could
potentially require a further cleaner to accommodate the male and female facilities.
The walls and floors, although on appearance looked clean, were very greasy.
We would recommend an internal upgrade and a deep clean to these facilities and
introduce a paddle gate charging system for a cost of approximately £25,000
Page 85 of 109
Danfo (UK) Ltd
08 September 2014
Littlehampton – Mewsbrook Park, Hendon Avenue
•
•
•
This is another brick built facility that is located in a busy area, near to a boating lake,
recreational ground and has a few concession stands located nearby and appears to
receive a lot of use.
Although the exterior is ok, the interior is suffering from poor cleaning and is greasy and
unappealing and has evidence of some internal vandalism and anti-social behaviour.
We would recommend either a regular deep clean and a cosmetic makeover for about
£10,000, or a full internal conversion to a modulet system, with one Disability compliant
and two unisex cubicles for a cost of £60,000.
Page 86 of 109
Danfo (UK) Ltd
08 September 2014
Littlehampton – Norfolk Gardens
•
•
•
A brick built structure located next to a recreation ground and it appears that this facility
doesn’t receive a great deal of use.
Externally the facility is in good condition, however internally there is evidence of poor
cleaning, with greasy surfaces and grimy wash basins. There is a need of some minor
upgrade to the accessible facility to make it compliant.
We would recommend a thorough deep clean and some internal cosmetic work to bring
the facility up to standard at a cost of approximately £10,000
Page 87 of 109
Danfo (UK) Ltd
08 September 2014
Littlehampton – North Street, Wick
•
•
•
Located close to a shopping area, these appear to be the main facilities for the public.
The building is solid and robust, however does not have an accessible facility.
Maintenance appears to have been neglected to this building and externally is showing
wear, whilst internally the facilities are in poor condition.
compliant and two unisex cubicles for a cost of £60,000.
Page 88 of 109
Danfo (UK) Ltd
08 September 2014
Middleton-On-Sea – Shrubbs Field
•
•
•
Located in a car park, close to a scout hut and local shops, this facility is affected by
overgrown shrubs and weeds and appears to be subjected to vandalism, in particular
graffiti and anti-social behaviour.
Internally the unit is extremely dirty and greasy and the facilities are heavily stained and
do not have any hot water for hand washing.
compliant and one unisex cubicles for a cost of £48,000.
Page 89 of 109
Danfo (UK) Ltd
08 September 2014
Littlehampton – St. Martins Car Park
•
•
•
Situated in the middle of Littlehampton, in a car park, this brick structure is of a robust
build, however is aesthetically damaged by abuse both internally and externally.
The ladies and gents fixtures and fittings are in very poor quality and the cleaning is very
poor, leaving the toilets in a poor hygeinc state. There is also very strong evidence of
anti-social behaviour.
compliant and three unisex cubicles for a cost of £70,000.
Page 90 of 109
Danfo (UK) Ltd
08 September 2014
Littlehampton – West Beach, Rope Walk
•
•
•
•
This facility is located in a car park, by a nature trail and fairly close to the beach front.
During our visit we observed that it is fairly well used.
The facilities have a coin entry system and judging by the doors and iron gates, may
have been subject to vandalism in the past.
Although relatively well fitted and reasonably clean, the facilities could do with a better
cleaning regime.
We would recommend a regular deep clean to improve and maintain the facilities.
Page 91 of 109
Danfo (UK) Ltd
08 September 2014
Pagham – Sandy Road
•
•
•
Located close to the beach with local amenities in close proximity, this toilet block is
suffering both internally and externally from neglect, both from a maintenance and a
cleaning perspective. In particular, the accessible facility is nearly inaccessible due to
overgrown grass and weeds outside.
The internal fixtures are very basic and do not present the facilities as being user friendly
compliant and one unisex cubicles for a cost of £51,000.
Page 92 of 109
Danfo (UK) Ltd
08 September 2014
Danfo Modulet System
The Danfo modulet system is a unique design that incorporates style and hygiene into individual
cubicles, with all of the operational features being contained in a separate service area. This
results in the units being easy to maintain. The hand wash, soap dispenser and hand dryer are all
automatic, as is the toilet flush. Our modulet system has been tried and tested to be highly antivandal resistant and has been well received all over the world.
All of our cubicles include a waste and a sharps chute, which is a safe and hygienic method of
removing needles and general waste paper.
The walls are constructed of water resistant plywood, clad with a special laminate, which is
Page 93ofofgraffiti.
109
designed for easy cleaning, especially
Danfo (UK) Ltd
08 September 2014
Examples of Danfo Completed Modulet Facilities
Before
After
Before
After
Page 94 of 109
Before
After
Before
After
Danfo (UK) Ltd
08 September 2014
Example Modulet Floor Plan
Page 95 of 109
Danfo (UK) Ltd
08 September 2014
Cleaning and Maintenance Service
Danfo offers a comprehensive
Cleaning & Maintenance structure
that has been developed and
evolved to meet our clients
requirements.
This service is broken down into the
following:
• Daily
• Weekly
• Quarterly
• Annually
• Adhoc
Page 96 of 109
Danfo (UK) Ltd
08 September 2014
Danfo’s Solo System
We use a remote technology
solution, Danfo Solo, to assist in
the monitoring of all our
Cleaning
and
Maintenance
contracts throughout the UK.
Solo gives guaranteed proof
that our Cleaner/Technician has
arrived
at
the
public
convenience.
The Operative simply touches a pre-positioned location tag
(usually inside the service area) with their mobile phone and our
web database is instantly updated. You know that they have
arrived.
Page 97 of 109
Danfo (UK) Ltd
08 September 2014
Record Arrival & Departure From Sites
The Danfo Solo system
allows us to monitor staff
on site as well as time
spent at each site for
cleaners and maintenance
engineers.
Page 98 of 109
Danfo (UK) Ltd
10th July 2014
Repairs
Cleaners report repairs as
they are visiting sites and
maintenance engineers are
informed and complete a
repair fix once the repair is
completed.
We get a complete picture of
the status of each repair and
invaluable Key Performance
Indicator (KPI) information
about how long we take to
complete each repair.
Page 99 of 109
Danfo (UK) Ltd
10th July 2014
Payment Solutions
• Payment can be arranged via Sani-Rent for up to a 25 year period, with a 3% interest charge.
• E.g. Should you opt for all of the recommendations with the highest budget prices provided, then
over a 25 year period the breakdown would be as follows;
Investment Total = £1,343,000 (before interest)
Annual cost = £53,720 (Year 1)
Monthly Cost = £4,476.67 (Year 1)
• Additional funding can be achieved via renting freed up space where our modulet system can
reduces floor area within existing buildings.
We are happy to provide more contact details on request: enquiries@danfo.co.uk or 020 8380 7370
NB. Above prices correct as of presentation date and are based on 25 year term and will be confirmed at time of any order.
Page 100 of 109
Danfo (UK) Ltd
08 September 2014
Maintenance and Cleaning Solutions
• We can provide you with a maintenance service for a cost of £15,000 per annum
and this would cover two visits per year and basic maintenance costs (up to a
value of £250 per visit, per facility).
• We also offer a complete management solution, which incorporates maintenance,
consumables and cleaning (at least two cleans per day) with our in-house fully
trained staff, utilising our Danfo remote system. Our cleaning operatives provide a
preventative maintenance service within their role.
• We could offer the cleaning and maintenance service for a total cost of £222,700
per annum.
Page 101 of 109
Danfo (UK) Ltd
08 September 2014
Products For All Environments All Over The World
Since the company was founded in 1969, we at Danfo are extremely proud of having delivered
thousands of toilet units worldwide
Page 102 of 109
Danfo (UK) Ltd
08 September 2014
Appendix 5 – Public Conveniences Improvement costs
5 Years Actual Expenditure
2009/10
2010/11
2011/12
2012/13
2013/14
Average
Electricity
14,136
11,658
12,033
13,774
13,569
13,034
Water
15,157
15,263
7,702
20,549
14,425
14,619
Sewerage
25,349
39,018
28,856
25,461
24,259
28,589
Rates
37,829
37,657
38,296
40,567
42,161
39,302
2,447
2,505
2,488
2,240
2,196
2,375
Insurance
R&M
Cleaning
62,139
89,725
53,275
53,845
62,354
64,268
206,553
198,710
182,519
202,870
216,009
201,332
10,000
10,000
Static Cleaning
Total
363,610
394,536
325,169
359,306
384,973
373,519
Year 1
Year 2
13,428 13,629
15,061 15,287
29,453 29,894
44,274 45,159
2,520
2,595
20,000 20,000
222,700 222,700
308,599 308,599
656,034 657,864
Year 3
13,834
15,516
30,343
46,062
2,673
20,000
222,700
308,599
659,727
Year 4
14,041
15,749
30,798
46,983
2,754
20,000
222,700
308,599
661,624
Year 5
14,252
15,985
31,260
47,923
2,836
20,000
222,700
308,599
663,555
5 Years Estimated Expenditure
Electricity, Water & Sewerage +1.5%
Rates +2% on 2014/15 actuals
Insurance +3%
Electricity
Water
Sewerage
Rates
Insurance
R&M
Cleaning
Repayment
Total
2014/15
13,230
14,838
29,017
42,984
2,446
Page 103 of 109
Investment
5 years
10 years
Principal
Interest
Principal
Interest
Year 1
1,331,000
39,930
Year 1
1,331,000
39,930
Year 2
1,370,930
41,128
Year 2
1,370,930
41,128
Year 3
1,412,058
42,362
Year 3
1,412,058
42,362
Year 4
1,454,420
43,633
Year 4
1,454,420
43,633
Year 5
1,498,052
44,942
Year 5
1,498,052
44,942
Year 6
1,542,994
46,290
Year 7
1,589,284
47,679
Year 8
1,636,962
49,109
Year 9
1,686,071
50,582
Year 10
1,736,653
52,100
Total
1,788,753
Total
1,542,994
Annual Cost
308,599
Annual Cost
178,875
Monthly Cost
25,717
Monthly Cost
14,906
Total Interest
211,994
Total Interest
457,753
Income
Contributions
Pay to use
Savings
Total
Year 1
102,720
5,000
26,084
133,804
Year 2
Year 3
102,720 102,720
8,000 15,000
24,254 22,390
134,974 140,110
Page 104 of 109
Year 4
102,720
18,000
20,493
141,213
Year 5
Average
102,720
22,000
18,562
143,282 138,677
ITEM 8
AGENDA ITEM NO
ENVIRONMENTAL SERVICES & COMMUNITY DEVELOPMENT WORKING GROUP
14th October 2014
Recommendation Paper
Subject
:
Penalty Charge Surplus Income
Report by
:
Calvin Baylis
Report date: 1st September 2014
EXECUTIVE SUMMARY
This report identifies the surplus income generated from Civil Parking Enforcement and
gives a list of options of how this surplus can be used. It identifies various items of
expenditure and places them into what is considered the priority.
RECOMMENDATIONS
Members are requested to recommend to Cabinet that current and future surplus income
generated by the Penalty Charge Notices should be spent on the following items in the
order as set out below and authority for this expenditure to be delegated to the Outdoor
Services Manager and the Head of Finance.
1. Purchase of Pay & Display Machines
2. Improvements to Fitzleet Multi Storey Car Park
3. Resurfacing of car parks
4. Refurbishment of Car Park Furniture and Planting
Page 105 of 109
.
ITEM 8
1.0
2.0
INTRODUCTION
1.1
Arun District Council has been responsible for Civil Parking Enforcement
since the 1st July 2010 under the terms of an agency agreement with the
West Sussex County Council.
1.2
The Cabinet decided on the 10th March 2014 to agree to the request from the
West Sussex County Council to extend the agency agreement to the 31st
March 2018.
1.3
The agency agreement covers the administration of the Controlled Parking
Zone in Bognor Regis and Civil Parking Enforcement.
1.4
As part of Civil Parking Enforcement Penalty Charge Notices are issued to
motorists who park their vehicles in contravention of the Traffic Regulations
and Parking Orders both On and Off Street.
1.5
The money collected from these fines is placed in the Joint Enforcement
Account which contains all the marginal expenditure of Civil Parking
Enforcement including the start-up costs of the scheme.
1.6
This does not include any money from our Pay & Display machines or money
from the Controlled Parking Zone which is kept totally separate from Penalty
Charge Income.
1.7
Prior to Civil Parking Enforcement there was no limitation on how income
received from parking fines issued in our car parks could be spent. To ensure
that Arun doesn’t directly lose the benefit of this income stream an amount
agreed at £83,000 is taken from the Joint Enforcement Account and placed in
the general fund.
1.8
From information gathered from the Car Parks Operations Manager and from
the Property & Estates Department this report identifies a number of areas
which would benefit from increased investment.
PENALTY CHARGE NOTICE INCOME
2.1
Any surplus generated by Civil Parking Enforcement is split between the Arun
District Council and the West Sussex County Council according to the
percentage split between the Penalty Charge Notices issued On Street and
the Penalty Charge Notices issued Off Street.
Page 106 of 109
ITEM 8
3.0
4.0
2.2
In the first 2 years of the scheme 2010/11 and 2011/12 the operational
surplus was paid direct to the County Council to cover the start-up costs
incurred by them.
2.3
In 2012/13 after splitting the surplus as required between the County Council
and the District Council Arun was left with a surplus of 56,256.In 2013/14 the
surplus was £45,290 and the total surplus therefore currently stands at
£101,546.
2.4
This and any future surplus income has been ring fenced and it can only be
used in accordance with legislation shown below.
2.5
The surplus income can be carried forward as there is no requirement to
spend the surplus income within any particular year
LEGISLATION
3.1
All income from penalty charges is subject to the restrictions on usage by
Section 55 of the RTRA1984 amended by the Traffic Management Act 2004
3.2
Section 55 states that income from penalty charges can be used for meeting
all or any part of the cost of the provision and maintenance by the Local
Authority of the off-street parking accommodation whether in the open or
under cover.
3.3
It should be noted that this does not include payment toward reducing parking
fees or operating disc parking schemes.
EXPENDITURE WHICH MEETS THE CRITERIA
4.1
Purchase of Pay & Display Machines
4.1.1 There are 55 pay & display machines owned and operated by Arun
District Council. Many of these machines are over their recommended
time for replacement with the oldest being 20 years old.
4.1.2 The current cost of purchasing and installing a new Pay & Display
machine is approximately £3500.We will therefore be looking at
purchasing 20 machines in this financial year and balance in 2015/16
and 2016/17 depending upon the amount of surplus.
4.1.3 The County Council is looking at replacing their machines in Bognor
Regis before the end of the financial year and there is potential to
combine the procurement of machines which will reduce the cost.
Page 107 of 109
ITEM 8
4.1.4 The advantage of purchasing new machines include fewer
breakdowns reduced requirement for parts and less time spent by
Engineer on repairs.
4.2
IMPROVEMENTS TO FITZLEET
This car park is the largest in Arun and is in a prime location in the centre of
Bognor Regis. Currently the car park is underutilised and would benefit from
refurbishment. If this report is agreed by Cabinet then the machine
replacement program will take priority and any improvements for Fitzleet that
are to be financed by the surplus would have to wait for several years.
4.2.1 Replace existing rusty balustrades on levels 2 to 7 mainly around the
central areas. (Approximate cost £70K +VAT)
4.2.2 Replace panels to stairwells to include galvanising and powder
coating. (Approximate cost £8k +VAT)
4.2.3 Repairs to asphalt on levels 7 & 8. (Approximate cost £52K + VAT)
4.2.4 Painting and general refurbishment.
4.3
RESURFACING
The following car parks have been identified as being in need of resurfacing.
4.3.1 Hothamton (Approximate cost £73K + VAT)
4.3.2 Gloucester Road (Approximate cost £58k + VAT)
4.3.3 Links Avenue (Approximate cost £9K +VAT)
4.3.4 Culver Road (Approximate cost £11K+VAT)
4.4
REFURBISHMENT & PLANTING
4.4.1 The car parks contain street furniture such as signs, bollards and
barrier’s all of which at times require repair and replacement. Painting
cleaning and repair of this furniture will help the overall impression that
is made on the motorist of the car park and potentially the area.
4.4.2 Planting has been recognised as a way of making urban locations
more attractive and some of our car parks do have some planting. If
money was available the Parks department could look at ways of
improving the current planting and introducing planting into new car
parks.
Page 108 of 109
ITEM 8
Background Papers:
None
Contact:
Calvin Baylis, Outdoor Services Manager Ext 37649
Page 109 of 109

Agenda - Arun District Council

Transcription

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