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Title set in Verdana 24 plain
Mashreqbank Investor Presentation September 2016 Mashreqbank Investor Presentation > UAE economy > Mashreqbank heritage > Structure and Leadership > Strategy > Financial track record > Trading history, rating and dividends > Corporate governance > Accolades 2 UAE economy – Microeconomic outlook UAE is the 2nd largest economy in the GCC, with promising economic growth prospects Average Real GDP Growth Rate – 2016E-21F [%] UAE - The second largest economy in the GCC Second largest economy in the GCC with GDP of USD 345 billion in 2015 Well diversified economy with oil & gas contributing only ~23% of the total GDP Despite fall in oil prices, UAE economy remains strong with current account deficit at ~1.0% of GDP in 2016E Holds 8.1% of the proven OPEC crude oil reserves, primarily concentrated in Abu Dhabi Young population with ~61.4% aged between 25-54 years and a literacy rate of ~94% Nominal GDP per Capita – 2015 [USD thousand] 58 653 30 121 345 Baa1 A1 1.6% Oman Ba2 Aa2 2.0% 2.1% KSA Bahrain Aa2 2.7% 2.7% Kuwait Qatar Aa2 3.1% UAE Sovereign Rating by Moody’s GDP Breakdown by Sector – 2015 [%] 185 6% 76.6 2% 1% Agriculture 23% 10% Crude Oil and Natural Gas Manufacturing 15.2 20.8 23.5 29.4 Construction 36.1 Wholesale Retail Trade 13% Transport, Storage & Communication Real Estate 10% Oman KSA Nominal GDP 2015 (USD billion) Bahrain Kuwait UAE Qatar Financial Corporations Government Services 10% 11% Other 13% Source: IMF WEO April 2016,CIA & OPEC, Moody‘s Ratings, National Bureau of Statistics 2016 3 UAE economy – Microeconomic outlook One of the best ranked economies on global competitive index among the GCC nations Govt. Net Lending/Borrowing to GDP – 2016E [%] Current Account Balance to GDP – 2016E [%] (1.0%) (6.7%) (1.0%) (2.7%) (5.0%) (10.2%) (10.8%) (25.1%) Oman (19.7%) KSA Bahrain Qatar Kuwait UAE Global Competitiveness Index – 2015-16 Ranking Oman 1) (13.5%) (13.4%) KSA Kuwait (17.9%) Bahrain UAE Qatar Inflation to Remain Stable Over the Medium Term [%] 62 34 39 4.1% 25 14 17 Qatar UAE 3.2% KSA Kuwait Bahrain Oman 2015E 1) Rank out of 140 economies Source: IMF WEO April 2016, World Economics Forum-Global Competitiveness Index 2015 2016F 3.0% 3.2% 3.4% 2.7% 2017F 2018F 2019F 2020F 4 UAE economy – Microeconomic outlook Solid institutional and policy framework as reflected by relatively higher scores among the GCC nations Scores Highest Among GCC on Govt. Effectiveness Index 1) Among the Best Ranked in GCC on Rule of Law Index 1.5 1) 1.0 1.0 0.7 0.6 0.6 0.3 0.4 0.2 0.3 0.0 -0.1 UAE Qatar Bahrain Oman KSA Kuwait Highest Ranking in GCC on Control of Corruption Index 1.2 Qatar 1) UAE Oman Bahrain KSA Kuwait Enforcement of Contracts - Ranked Best in GCC 1.1 101 112 86 70 0.3 58 0.3 0.1 18 -0.3 UAE Qatar Bahrain Oman KSA Kuwait 1) Score ranges from -2.5 (weak) to 2.5 (strong) Source: World Bank – Worldwide Governance Indicators, World Bank- Doing Business UAE Kuwait Oman Saudi Arabia Bahrain Qatar 5 UAE economy – Microeconomic outlook Non-oil growth continues to be steady with PMI remaining above 50 Non-oil direct trade flows have witnessed steady growth over the last few years Emirates NBD UAE PMI index UAE non-oil direct trade flows [AED billion] Increasing rate of growth 65 60 57 56 58 55 56 55 56 58 5658 57 56 56 54 5655 59 53 53 53 1,065 1,072 1,056 219 232 244 221 Re-exports 1.2% 170 148 132 163 Exports 9.3% 603 668 685 696 673 Imports 2.8% 2011 2012 2013 2014 928 58 53 55 53 54 53 211 114 Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 50 45 CAGR ’11-’15 1,057 Increasing rate of contraction 40 50 – no change on previous month 2015 1) The hospitality sector, especially in Dubai, is one of the major growth drivers … … along with the logistic sector, which has been growing continuously over the last three years. Hotel guests [million] UAE container volumes [TEU million] Dubai 9.1 10.0 2.1 Air passengers [million] Abu Dhabi 14.2 13.2 2.4 58 51 2.8 3.5 13.6 15.2 15.6 2011 2012 2013 2014 2015 3.1 3.2 3.3 2.5 UAE air freight [million tonnes] 4.1 2011 2012 2013 2014 2015 13.3 78 70 66 11.0 13.0 12 15 17 20 23 2011 2012 2013 2014 2015 Dubai 2.7 Abu Dhabi 2.9 2.2 0.5 2.3 0.6 2.4 0.7 2.4 0.8 0.8 2011 2012 2013 2014 2015 1) Annualised – based on 9M (Jan – Sept) data Source: Emirates NBD, Federal Customs Authority, Hotel and Airport authorities of UAE, DP World, Khaleej Times, National 6 UAE economy – Microeconomic outlook Rents in Dubai and Abu Dhabi continue to be falling … … as can also be seen in the fall in Dubai property prices over the year Dubai 2Q ‘16 Mashreq Property Price Index [%] Avg MPPI inc (%) 18.7 18.1 17.9 17.5 17.3 17.1 Hotel Jul-16 Jun-16 Apr-16 Jan-16 Feb-16 -0.5 -0.5 -0.5 -0.7 -0.3 -0.1 -0.5 -0.4 -0.2 -0.2 -0.4 -0.2 -0.2 0 -2 May-16 Retail 19.3 Dec-15 Office Rent bottoming out 18 16 20.4 Nov-15 Residential Rent growth accelerating 21.4 22 20 Oct-15 Rent bottoming out Rent falling Sep-15 Rent growth accelerating Rent growth slowing Aug-15 Rent falling Jul-15 Rent growth slowing Cum MPPI inc (%) Mar-16 Abu Dhabi 2Q ‘16 Consumer borrowing has been rising… … supported by continuous increase in employment levels Personal loans to residents [AED ] Emirates NBD Employment index [#] 60 +4% +7% 252 261 280 300 331 56 344 55 56 5353 53 58 56 56 52 58 51 57 56 52 58 53 59 58 52 Increasing rate of growth 51 52 52 53 54 54 50 Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 45 40 2011 2012 2013 2014 Source: JLL, UAE Central Bank, Emirates NBD 2015 Jul-16 Increasing rate of contraction 50 – no change on previous month 7 UAE economy – Banking Sector Overview Diversified and Highly Regulated Banking Sector GCC Banking Assets – 2015 (AED billion) As of June 2016, UAE banking sector comprised 49 banks – 23 National Banks with 862 branches and – 26 Foreign Banks with 86 branches 87% 149% 196% 1,012 870 110% 162% 236 181 Oman Bahrain 2,474 2,083 Diversified loan portfolio - Real Estate and Construction sector accounted for only ~17% of loan book in 1H 2016 Highly regulated banking system, internationally followed best practices UAE Banking sector has a long-standing track record of Government support during crisis situations in 195% line with UAE KSA Qatar Kuwait Total Banking Assets to GDP Ratio UAE - Loans & Deposits (AED billion) Loans by Sector – 1H 2016 (%) CAGR 2011- 1H 2016: 8.4% 1% CAGR 2011- 1H 2016: 7.7% 1,279 1,168 1,070 1,278 8% 1,493 1,472 1,421 1,426 1,381 1% 5% 10% 17% 1,203 21% 1,109 11% 993 4% 11% 10% 2011 2012 Loans 2013 2014 2015 1H 2016 Mining and Quarrying Manufacturing Electricity, Gas and Water Construction and Real Estate Trade Transport, Storage & Comm Financial Institutions (Ex. Banks) Government Personal Loans for Business Personal Loans for Consumption Others 1) Deposits 1) Others include loans made to service sector & Non profit Institutions Source: UAE Central Bank, IMF WEO April 2016 8 Mashreqbank Investor Presentation > UAE economy > Mashreqbank heritage > Structure and Leadership > Strategy > Financial track record > Trading history, rating and dividends > Corporate governance > Accolades 9 Mashreqbank heritage Mashreqbank is one of UAE's leading financial institutions Heritage > Established in 1967 by the Al-Ghurair Group > 49 years in UAE banking and financial services market Private sector ownership > Oldest regional bank based out of UAE > Combines the entrepreneurial spirit of Dubai with enduring trade banking relationships across the region > Publicly traded since inception; Listed on the DFM on creation of local stock exchange Strong regional presence > Well positioned to finance regional trade flows > Regional bank with 39 branch network in the UAE and 24 branches / repoffices in MENA, Asia, Europe and United States Diversified business case > Universal bank offering a comprehensive suite of products and services to individuals and corporates across all lines of business > Most diversified revenue streams with fee and other income contributing around 45% of total income Strong management team > Combination of long serving senior executives with international management expertise delivering a robust growth model > Led by Abdul Aziz Abdulla Al-Ghurair, Chief Executive Officer for 25 years Strong and supportive ownership structure > Al-Ghurair Group, the main shareholders of the bank, are a leading conglomerate in the UAE with numerous business interests > Featured in the Forbes billionaire list for the past 10 years > Mashreqbank is the flagship business for the family for nearly 50 years 10 Mashreqbank heritage Stable and supportive ownership structure Ownership – Al-Ghurair flagship brand Mashreqbank’s Leadership Mr. Abdulla Bin Ahmad Al-Ghurair Chairman & President > One of the most prominent businessmen and industrialists in the UAE > Former Chairman of the UAE Banks Association H.E. Abdul Aziz Abdulla Al-Ghurair Chief Executive Officer & Director > > > > > Chairman of UAE Banks Federation Vice Chairman of the higher board of DIFC Chairman of Masafi, Oman Insurance Board Member of Emirates Foundation Former Speaker of the Federal National Council Key shareholders 10.3% Saif Al Ghurair Investment LLC Abdulla Ahmed Al Ghurair Inv. Co. Masar Investments Majid Capital National Cement Company 3.6% 3.5% 12.0% 39.5% > Al-Ghurair families holds the majority stake in Mashreqbank (approximately 87%) and are the founders of the Bank > Al-Ghurair family has a strong commitment to the continued growth and financial solidity of Mashreqbank > Al-Ghurair family is one of the oldest and wealthiest families in the UAE ● Featured in Forbes billionaire list for the past 10 years ● Business interests include shopping malls, real estate, cement manufacturing, food industries, Masafi (mineral) water, contracting, trading, retailing, shipping, printing & packaging, aluminium extrusion, building materials, oil refinery, manufacturing, steel and canning > Mashreqbank’s shares are listed and traded on the Dubai Financial Market Other shareholders 31.1% 11 Mashreqbank heritage Strong distribution network in the UAE with 20 branches in Dubai Alternate Channels Umm Al Quwain Ajman 1 branch Ras Al Khaimah 1 branch 1 branch > 39 branches (out of which Mashreq Gold has presence in 29 branches and SME Banking has presence in 24 branches) and 5 Retail Customer Service Centers in UAE serving ~500K customers > ATMs and CCDMs increased coverage to 264 units in UAE > 21,000 POS machines spread over 12,200 merchants in the UAE. 2nd Largest Merchant acquirer in the UAE with over 35% market share Sharjah > Internet Banking through Mashreq Online (Retail incl. Brokerage), Mashreq Business online (Corporate), Mashreq-FI online (Correspondent Banking); 252,483 active users are registered with online banking 7 branches Dubai > Mobile banking services: Snapp registration has grown up by 48% and financial transactions has grown by 24% as compared to last year figures. Snapp has been recently upgraded to a completely new and modern user interface equipped with the most secured and convenient user authentication (Touch ID). Snapp now can be accessed through Apple watch with multiple features such as account balances and last ten transactions. 20 branches > Fully integrated electronic platform for transaction banking (GTS) Abu Dhabi 8 branches Fujairah 1 branch > State of the art Polaris System (mashreqMATRIX) to provide online services to corporate customers > 24 x 7 Direct Banking Call Centre 12 Mashreqbank heritage Regional and international banking presence with 23% of revenues from outside of UAE London New York Nepal Pakistan Bangladesh Kuwait International branches Egypt Bahrain India Hong Kong Qatar Financial Institution branches Representative Offices 13 Mashreqbank Investor Presentation > UAE economy > Mashreqbank heritage > Structure and Leadership > Strategy > Financial track record > Trading history, rating and dividends > Corporate governance > Accolades 14 Structure and Leadership Mashreqbank organization chart Board of Directors Chief Executive Officer Corporate Banking Group (CBG) [21% of revenue] Retail Banking Group (RBG) [28% of revenue] International Banking Group (IBG) [23% of revenue] Treasury & Capital Markets (TCM) [10% of revenue] Corporate Affairs (CA) Audit , Fraud & Compliance Group (AFCG) Risk Management (RM) Operations & Technology (O&T) Note: Financials as of 30 June 2016 15 Structure and Leadership Mashreqbank is a universal bank that covers significant lines of business with a full product and channel suite Retail Banking Group (RBG) Corporate Banking Group (CBG) Offers wholesale banking > Energy, Services & Manufacturing > Trading > Contracting Finance > Abu Dhabi Division > Real Estate Offers personal banking > NBFI > Emerging Corporates Division > Global Transaction Services > Corporate Finance > Islamic Banking products Treasury & Capital Markets (TCM) > > > > > > Personal Banking SME Mashreq Gold Private Banking Payments Islamic banking products > > > > > Distribution Alternate Channels Direct Sales Direct Banking Centre Marketing & Customer Experience International Banking Group (IBG) Offers treasury and investment products Offers banking services outside UAE > FX and Investments > Equity Derivatives & Institutional Sales > Wholesale and investment banking > Mashreq Securities > Personal banking > Islamic Banking – Product House > Financial Institutions globally > Rates & Structured Solutions > Mashreq Capital > Islamic banking products > Treasury and investment products > Islamic banking products 16 Mashreqbank - Key subsidiaries Mashreqbank Psc Oman Insurance Company (63.94%) Mashreq Al Islami Finance (99.8%) > Largest insurance company in the UAE > Islamic Finance Company > Provides full range of Insurance Products & Services > Provides full range of Islamic Products & Services > Equity: AED 1,915 mn > Equity: AED 725 mn > 2015 profit: AED 81 mn > 2015 profit: AED 69 mn Mashreq Capital (100%) Mashreq Securities (99.98%) > Registered in DIFC for Brokerage, Asset Management and Fund Management services > One of the largest asset management in UAE with USD 800 mn in asset under management > Funds rated highest in the market > Equity: AED 43 mn > 2015 profit: AED 17 mn > Securities brokerage Company registered at Dubai Financial Market > One of the leading brokerage in the UAE > Equity: AED 175 mn > 2015 Profit: AED 13 mn Note: Oman Insurance and Mashreq securities are audited figures 17 Structure and Leadership Corporate Banking (CIBG) business Business highlights > Corporate Banking Group provides financing solutions to corporate and commercial customers in the UAE > Major products offered include trade finance, contracting finance, project finance, corporate finance advisory and cash management > Corporate Banking has moved to a best-in-class, expertise-led coverage model for clients. The relationship teams have been realigned into industry verticals that best serve the corporate financial needs. Our diverse industry coverage includes among others: Contracting Finance, Education, Emerging Corporates, Government, Manufacturing, Multinational Corporates, Non-Banking Financial Institutions, Real Estate, Services and Trading Companies > Successfully closed number of multibank deals establishing the best DCM platform amongst local / regional banks > Global Transaction Services (GTS) received many important accolades in 2015 “Best Cash Management Services in Middle East in 2015”, “Best Factoring Services in Middle East in 2015”, “Best Product Launch in Middle East in 2015” - EMEA Finance, “World’s Best Corporate/Institutional Digital Bank Award in UAE in 2015” - Global Finance, “Trade Bank of the Year - UAE” - Finance Monthly M&A Awards 2015. CIBG Revenues [AED million] -7% 1,429 1,324 -3% 2014 2015 691 667 1H 2015 1H 2016 CIBG Assets [AED million] 0% 0% 29,617 29,501 29,523 Dec-14 Dec-15 Jun-16 > Mashreq won the best trade finance award in 2Q of 2016 by M&A awards 18 Structure and Leadership Retail Banking (RBG) business Business highlights > Retail Banking Group includes products and services offered to individuals and small businesses in the UAE > Products offered include current / savings / fixed deposits, investment products, personal loans, auto loans, mortgages, small business loans, credit cards with unique loyalty programs, bank assurance, private banking and wealth management RBG Revenues [AED million] +13% 1,626 1,838 0% 884 888 1H 2015 1H 2016 > 7th largest Merchant acquirer in Middle East & Africa with 21,000 POS machines spread over 12,200 merchants in the UAE > Key innovations include EmiratesID integration with customer bank accounts , imashreq – a fully automated branch and Portraits – UAE’s first selfie card and UAE’s first concept E-Account, a 100% online current account for UAE Nationals > Mashreq is the first Bank to go live with the Al Etihad Credit Bureau advanced Application-to-Application (A2A) feature > The all-new award-winning mobile banking application ‘Mashreq Snapp’ was launched with user friendly features 2014 2015 RBG Assets [AED million] +3% -2% 14,061 14,431 14,154 Dec-14 Dec-15 Jun-16 > Key awards for 2015 include Best Regional Retail Bank by Global Banking & Finance Review Awards > Reflecting its ongoing commitment to introducing customer centric financial solutions Mashreq launched UAE’s first Happiness account 19 Structure and Leadership Treasury and Capital Markets (TCM) business Business highlights > Treasury and Capital Markets business consists of customer flow business and proprietary business. Customer flow business includes transactions for FX, derivatives, hedging, investment products, equities and regional asset management undertaken on behalf of customers. Proprietary business includes trading and investing activity undertaken on behalf of the bank > Mashreq was able to grow its Treasury product suite across asset classes, supported by an online trading platform and 24 hour dealing room > The Rates & Structured Solutions business closed several large ticket hedging transactions for clients across the region, including a structured profit rate swap for a real estate loan TCM Revenues [AED million] -8% 599 2014 • Best Sharia’h Compliant MENA Fund Manager Award from CFI • Best Sharia’h compliant Fixed Income fund of the year award from MENA Fund Manager magazine • Moody’s upgraded Mashreq Capital’s Investment Manager rating to MQ2 2015 +1% 312 316 1H 2015 1H 2016 TCM Assets [AED million] > The Makaseb Income Fund received the Liper Fund Award as the best fund over 3 & 5 years in the Bond Emerging Markets Global-Hard Currency category > Our best in class Asset Management business achieved strong growth: Mashreq’s fixed income funds (both conventional and Sharia’h compliant) remain amongst the top performing funds in the market 553 +14% 13,698 Dec-14 -2% 15,657 15,354 Dec-15 Jun-16 20 Structure and Leadership International Banking (IBG) business Business highlights > International banking business consists of retail and corporate business in Qatar, Egypt, Bahrain and Kuwait and Financial Institutions business in other locations including trade services, reimbursements – arranging debt capital market transactions, undertaking and financing, export bill collections and risk participations IBG Revenues [AED million] +23% 1,059 1,301 +13% 638 724 1H 2015 1H 2016 > Mandated lead arrangers in important loan syndications in overseas markets and also consolidated our position in some of our markets as leading bank for strategic project finance > Introduced the upgraded SNAPP (mobile banking app) in Qatar simultaneously with UAE and now offer our customers the convenience of cardless cash withdrawals, mobile to mobile cash transfers and the Money Manager feature 2014 IBG Assets [AED million] +15% > Mashreq has received UAE Central Bank’s approval for opening a Rep Office in Kenya > The second quarter of 2016 witnessed success in the efforts to increase the exposure to the NBFI (NonBanking Financial Institutions) segment. 2015 28,548 -7% 32,831 30,616 Dec-15 Jun-16 > Electronic Fund Transfer System (EFTS) was launched for Corporate Houses through the Mashreq Matrix portal > Key awards- Global Banking & Finance Review Awards 2015 Dec-14 > Best Corporate Bank Qatar (3rd consecutive year) > Best Retail Bank Qatar > Best Customer Service Bank Qatar 21 Structure and Leadership Islamic Banking (ISB) business Business highlights > Mashreq Al Islami is the Islamic Banking arm of Mashreq (Mashreq Al Islami Finance Company PJSC and Islamic Banking Division, Mashreqbank PSC) and offers a wide range of Shari’ah compliant products and services ISB Revenues [AED million] -1% 311 308 +81% 208 > Amongst the top ten Islamic institutions in the UAE based on market share as per MEED > Products offered include Ijara home finance, Mudarabah deposit and savings, Musharaka finance, Murabaha commodity finance, Ijara equipment finance, sukuk underwriting, Musharaka LC, Murabaha LC, TR Murabaha, Kafala, Wakala deposit, Reserve Murabaha deposit and sukuk advisory > Successfully closed a 5 year USD 500 million senior secured syndicated facility for Ezdan Holding Group Company, the largest private sector real estate developer in Qatar - Mashreq Al Islami UAE acted as Mandated Lead Arranger, Sole Book Runner and Facility Agent for the facility 115 2014 1H 2015 2015 1H 2016 ISB Assets [AED million] +21% +16% 6,574 7,595 9,221 > Key awards: ● “Best Islamic Deal of The Year Awards in Qatar” by Islamic Finance News Awards 2015 ● “Most Innovative Islamic Banking Solution Provider” by Global Banking & Finance Review Dec-14 Dec-15 Jun-16 22 Structure and Leadership Insurance business (Oman Insurance Company) Business highlights > Mashreqbank owns 63.94% of Oman Insurance Company > Oman Insurance Company (OIC) is the largest insurance company in the UAE and the fourth largest in the Middle East & North Africa Gross written premium [AED million] -2% 3,249 3,190 +12% 1,809 2,026 1H 2015 1H 2016 > Products offered include life, medical, motor, marine cargo and hull, aviation, property, fire and general accidents, engineering, energy, liabilities and personal lines insurance > Largest distribution network in the UAE; OIC has 11 branches, with operations across all Emirates in the UAE, the Sultanate of Oman, Qatar and Turkey. In addition, OIC owns a medical third-party administration company in Iraq and has over 30 bank partners in the region > The company is rated ‘A-’ Positive Outlook by Standard & Poor’s and ‘A Excellent’ Stable Outlook by AM Best, supported by leading multinational reinsurers such as Swiss Re, XL Re and ACE Tempest Re 2014 Net profit [AED million] -65% 229 > Oman Insurance launched its exclusive Healthcare Wellness Program ‘LivFit’ in May 2016 > Oman Insurance in collaboration with Commerzbank and Blackrock introduced a Invest Protect Plan for its clients further enhancing the menu of products 2015 +58% 81 2014 2015 28 44 1H 2015 1H 2016 23 Structure and Leadership Profile of Senior Management Abdul-Aziz Abdullah Al-Ghurair Chief Executive Officer • A Graduate of California Polytechnic State University, Mr. Abdul-Aziz Al-Ghurair joined Mashreqbank, then Bank of Oman, in 1977 • He worked in different Divisions and through rigorous training in various assignments, Mr. Al-Ghurair climbed to his current position as of March 1991 Ali Raza Khan Head of Corporate Affairs • Mr. Ali Raza Khan is a Member of the Institute of Chartered Accountants of India (1978) • Joined Mashreqbank in 1980; as Head of Corporate Affairs, he is responsible for Finance, HR and Administrative functions in the bank John Iossifidis Head of Corporate Banking Group • Mr. John Iossifidis is an MBA and B.Ec (Acctg.) from Monash University • Joined Mashreqbank in 2009 after a successful career at Standard Chartered Bank and ANZ Subroto Som Head of Retail Banking Group • Mr. Som is a graduate of IIT Delhi and has an MBA from IIM Ahmedabad • Joined Mashreqbank in 2015 from the Boston Consulting Group • Prior to this, he has experience at senior positions at Citibank, Standard Chartered & Seoul First Bank Jan-Willem Sudmann Head of International Banking • Mr. Jan has a Masters in Economics from the University of Hamburg, Germany. • Prior to joining Mashreq, Jan was a Managing Director at Commerzbank Shanghai • Before joining Commerzbank, Jan worked for close to two decades at Dresdner Bank across various geographies such as Germany, UK and Egypt Nabeel Waheed Shaikh Head of Treasury & Capital Markets Jose K Joseph Head of Risk Management • Mr. Jose Joseph is a Commerce Graduate and an MBA in Finance from XLRI, India • He joined Mashreqbank in October 2013 • Prior to joining Mashreqbank he spent over 28 years with Citibank Sandeep Chouhan Head of Operations & Technology • Mr. Chouhan has a Masters in Technology, Management & Systems from IIT, Delhi, India • Joined Mashreqbank in March 2015 from CBQ, Qatar • Prior to this, he was CIO with Barclays and Morgan Stanley Nasser A. Paracha Head of Audit, Fraud & Compliance Group • Mr. Paracha has a BSc from the University of Leeds. He completed a General Management Program from HBS • Joined Mashreqbank in 1995 from Deutsche Bank AG in Pakistan • Overall banking experience of approximately 20 years, covering corporate banking, internal audit and compliance • Mr. Nabeel Waheed Shaikh has a BSc from Syracuse University, New York • Joined Mashreqbank in 1996, from Bank of America, Pakistan where he spent over 15 years and held various positions including Head of Corporate Banking 24 Mashreqbank Investor Presentation > UAE economy > Mashreqbank heritage > Structure and Leadership > Strategy > Financial track record > Trading history, rating and dividends > Corporate governance > Accolades 25 Strategy Vision Mission Strategic Objectives 1 Being the primary bank to our customers “To provide our customers Being relationship based 2 3 4 the most Become primary bank & Grow new-to-bank Enhance brand Foster Innovation Drive digital transformation rewarding banking relationships” Delivering superior service Being the employer of choice 5 6 7 Strategic cost management Balance risk and growth Enhance human capital 26 Strategy Business Objectives Accelerate domestic growth > Win new customers and increase customer penetration through a differentiated customer centric, service oriented approach and focus on continued product innovation > Leverage balance sheet strength and liquidity position to grow market share > Capitalize on leadership position in fee-generating businesses Grow international contribution Optimize balance sheet Drive operational efficiencies Strengthen risk management and asset quality > Support franchise client needs internationally and international client needs in our franchise by providing solutions to corporate clients across network > Provide cross border accessibility to clients, such as offshore booking location for private and gold customers and non-resident proposition across the network > Maintain momentum in our core South Asia FI market and build scale in Qatar, Egypt and Africa > Optimize liability mix to lower cost of funds and enhance margins > Increase leverage and deploy liquid assets into higher yielding opportunities > Leverage existing infrastructure to drive growth and returns > Significantly improve efficiencies across the bank to bring cost/income ratio in line with market > Reduce charge-to-loans ratio in line with pre-crisis levels, through continued focus on portfolio and asset quality > Selective portfolio / asset sales as part of an ongoing portfolio balancing strategy 27 Strategy Diversified earnings base with strong growth potential Gross Loans portfolio split as of June 2016 [AED 65.3 bn] Personal Trade Govt / Public sector 7.3% 2.3% 9.2% 0.6% 28.4% Services Manufacturing 7.6% 10.8% 16.7% Financial institutions Other > UAE Retail: Pick up in mortgage business; strong growth in cards and payment business and wealth management > UAE Corporate: Strong growth from trade, manufacturing, tourism and logistics driving overall UAE GDP in the coming years leading to increased demand for credit & trade services > International Banking: Robust regional trade flows and lending opportunities in higher growth countries such as Qatar and Egypt Construction Transport & Comm. Business segments outlook 17.1% Revenue split as of June 2016 > Insurance: As the largest insurance company in the UAE, Mashreqbank’s Oman Insurance Company (OIC) subsidiary is expected to grow in line with the market Asset split as of June 2016 [AED 114.7 bn] [AED 3.2 bn] Corporate Retail Treasury & Capital markets Loans & Advances 6.7% 4.9% 6.6% 21.0% Interbank deposits & balances Financial Investments International Islamic Insurance 7.1% Cash and balances with CB 12.5% Other assets 13.6% 22.9% 53.9% 28.0% Others 10.0% 13.0% 28 Strategy Strategic advantage through innovation Innovation Mashreqbank was the first bank in the UAE to: > Introduce consumer loans > Install ATM cash dispensers > Issue debit/credit cards > Introduce Point-of-Sale terminals > Offer Visa Connectivity across the world > Centralize foreign trade services > Offer a direct banking centre > Introduce a comprehensive corporate cash management solution offering (GTS) > Introduce “Tap & Go”, mobile NFC sticker payment method > Introduce “E cube retail branch” concept in distribution > Launch UAE’s first fully EMV Chip & PIN compliant mobile POS solution > Launch i-mashreq - the first fully automated branch in the region > Integrate Emirates ID with bank account and allow its usage as a Debit Card 29 Mashreqbank Investor Presentation > UAE economy > Mashreqbank heritage > Structure and Leadership > Strategy > Financial track record > Trading history, rating and dividends > Corporate governance > Accolades 30 Financial track record Solid performance over the past decade Net profit [AED million] +3% 1,739 2005 1,571 2006 1,901 2007 1,643 2008 1,000 803 820 2009 2010 2011 1,312 2012 1,806 2,401 2,402 1,071 2013 1H 2016 1) 2014 2015 58 60 62 2014 2015 Jun-16 Net loans and advances [AED billion] +9% 55 22 29 35 2005 2006 2007 2008 48 41 38 41 2009 2010 2011 2012 50 2013 Growth & Expansion Crisis & Risk Management Accelerated Growth & Profitability > Significant expansion on the back of buoyant macroeconomic conditions > > Growth-led strategy with a focus on portfolio quality, balance sheet structure optimization, improved cost efficiencies and higher infrastructure utilization 1) First half (6 months) only Prudent management focused on strengthening the bank, de-risking and conserving capital ● Balance sheet de-risking and de-leveraging ● Strengthening capital and liquidity position ● Enhancing risk management functions 31 Financial track record Rapid improvement in performance over the last three years Loans & Advances [AED billion] 9% 50.4 2013 58.0 Customer deposits [AED billion] +2.6% 60.2 2015 Jun-16 Total Revenue [AED billion] Fee and other income 2013 2,393 2,445 2013 5,978 2,720 2,555 3,125 3,423 2015 73.3 2015 Jun-16 15% Net interest income1) 5,845 2014 2014 73.6 Net profit [AED billion] 11% 4,837 68.5 58.6 2014 -0.4% 12% 61.8 1,806 2,401 2,402 1,071 3,168 1,368 1,800 1H-2016 ROE 1) NII component booked under net investment income as per IFRS, reclassified under NII 2013 2014 2015 1H-2016 13.1% 15.7% 14.2% 12.0% 32 Financial track record 30 Jun 2016 31 Mar 2016 31 Dec 2015 Tier I Capital Ratio 15.8% 15.8% 15.9% Total Capital Ratio 16.8% 16.8% 16.9% Liquid Assets to Total Assets 26.6% 27.7% 29.9% Advances to Deposits 84.2% 80.8% 81.7% Capital adequacy Liquidity Asset quality NPL Coverage Ratio 134.1% 135.8% 145.0% 3.5% 3.2% 2.8% ROA 1.9% 1.9% 2.2% ROE 12.0% 12.0% 14.2% 3.1% 3.1% 3.1% Efficiency Ratio 38.0% 39.5% 41.4% Fee and other income to total income 43.2% 42.1% 42.8% NPL to Gross Advances Performance Net Interest Margin 33 Financial track record Well-funded balance sheet … Operating leverage Funding as of 30 June 2016 [AED 95.8 bn] Loan to Deposits 86% 85% 82% 7.9% 84% Customer deposits 4.2% 1.7% 8.7% 1.0% Due to banks Medium term loans Insurance Funds Repo 2013 2014 2015 Liquidity 2.8% 7.4% 5.1% Liquid Assets to Total Assets 27% 28% 30% 76.5% Jun-16 28.3% 27% Other liabilities Corporate Retail Treasury & Capital markets 23.2% International Islamic 8.0% 2013 2014 2015 Jun-16 25.2% Insurance Others 34 Financial track record …along with stable adequacy Risk weighted assets 113,514 106,628 88,975 2013 Tier 1 and Tier 2 capital 2014 2015 Tier 1 capital 115,670 Jun-16 Tier 2 capital 16,146 1,568 17,726 1,450 19,179 1,178 19,426 1,107 14,578 16,277 18,001 18,319 2013 2014 2015 Jun-16 Capital adequacy [%] 16.4% 18.1% 15.3% 16.6% 15.9% 16.9% 15.8% 16.8% Tier I Capital ratio Total Capital ratio 2013 2014 2015 Jun-16 35 Financial track record Market performance in 1H 2016 – Outperforming the market in Revenue Growth Total assets [AED bn] Peer group1) Total loans [AED bn] Mashreqbank Peer group1) DXB AUH 1,737 655 1,083 +4.2% 6.9% Dec ‘15 115 -0.4% 2.6% 1,811 700 1,111 Jun ‘16 115 Total deposits [AED bn] Peer group1) AUH 1,155 466 689 +3.4% 5.6% 1,194 492 AUH 1,091 435 656 +3.1% 6.7% 1,125 464 Dec ‘15 74 -0.4% Jun ‘16 Dec ‘15 60 +2.6% 0.8% 661 Jun ‘16 Peer group1) DXB 1.9% 703 DXB 62 Total revenue [AED bn] Mashreqbank DXB Mashreqbank Mashreqbank AUH 32.4 13.9 18.5 +0.7% 73 1) Peer group includes 9 banks: ENBD, NBAD, ADCB, FGB, CBD, UNB, ADIB, DIB and RAK Source: Banks’ financial statements 2.6% 1H ’15 (0.8%) 32.6 14.3 18.4 1H ’16 3.0 +5.1% 3.2 36 Financial track record – June ’16 [AED billion] Market position in UAE Bank Total assets Total loans (net) Growth vs Dec ’15 Dubai based banks Growth vs Dec ’15 Mashreq ADCB 241 5% 155 1% 149 4% Abu Dhabi based banks Growth vs Dec ’15 Total deposits FGB 227 0% 154 3% 140 (2%) 115 0% ENBD 426 5% NBAD 419 3% 172 DIB ADIB 122 UNB 102 CBD 61 RAK 41 3% 62 286 203 15% 109 6% 2% 0% 70 2% 1% 28 243 12% 80 41 298 (1%) 3% 6% 0% 73 4% 2% 125 97 73 41 28 4% 4% 13% 3% (2%) 2% 1% 37 Financial track record – 1H ‘16 [AED billion] Market position in UAE Bank Revenue – 1H ’16 [AED bn] Bank Net profit – 1H ’16 [AED bn] Abu Dhabi based banks Dubai based banks YoY growth Mashreq 3.2 ENBD 7.7 5.4 NBAD YoY growth 5% Mashreq 1% ENBD 0% NBAD 2.6 (8%) FGB 2.6 (8%) (17%) 1.1 3.7 12% FGB 4.4 (6%) ADCB 4.3 1% ADCB 6% DIB 8% ADIB 1.0 4% (12%) UNB 0.9 (22%) 1% CBD 0.5 (21%) 3% RAK 0.4 (38%) DIB ADIB UNB CBD RAK 3.4 2.7 1.7 1.2 2.0 2.1 1.8 (15%) 5% 38 Mashreqbank Investor Presentation > UAE economy > Mashreqbank heritage > Structure and Leadership > Strategy > Financial track record > Trading history, rating and dividends > Corporate governance > Accolades 39 Trading history Trading performance over the last 1 year Mashreqbank’s trading price – LTM [June 2015 – June 2016] 12 month performance Key multiples – Mashreqbank1) Mashreqbank (45%) Current P/E 5.9x DFM GI (19%) Current P/B 0.8x Mashreq 115 150 63 100 50 0 DFM General Index 4,073 6,000 3,311 4,000 2,000 Jun-15 1) Based on price as of September 06 2016; EPS as of 1H 2016 and Book value as of June 2016 Source: DFM Jun-16 0 40 Dividends Progressive dividend policy based on solid performance Net profit and Cash Payout [AED million] and Cash dividend [%] Net profit Cash payout 38% Cash dividend (%) 40% 40% 38% 40% 40 35 2,401 2,500 2,000 20% 20% 25 1,806 20 1,312 1,500 1,000 30 2,402 820 338 500 15 643 676 676 710 5 0 0 2011 2011 EPS [AED] 10 4.85 2012 2012 2013 2013 2014 2014 7.76 10.68 13.53 1) 2015 2015 13.53 1) Plus 5% Bonus Shares 41 Credit rating Rating Agency Long term Short term Baa2 P-2 BBB+ A-2 A F1 A- A1 > No of shares in issue: 177.5 million > Market cap at September 06, 2016: AED 13.9 billion > Free float: 13% > Foreign ownership limit: 49% 42 Mashreqbank Investor Presentation > UAE economy > Mashreqbank heritage > Structure and Leadership > Strategy > Financial track record > Trading history, rating and dividends > Corporate governance > Accolades 43 Corporate Governance Mashreqbank is regulated by the UAE Central Bank and follows international banking standards Supervisory Authority > Mashreqbank’s home supervisory authority is the UAE Central Bank which is responsible for licensing, monitoring and supervising banks, finance companies and exchange companies in the UAE > Internationally, Mashreqbank comes under the purview of respective country regulators such as the Federal Reserve and NY-SBD in the USA and Prudential Regulation Authority & Financial Conduct Authority in the UK Basel II and III Accounting Standard > Banks are expected to follow the Standardized Approach for both credit and operational risks. Migration to Foundation Internal Ratings Based Approach (“IRB”) for Credit Risk is expected > The Central Bank made it mandatory in 2000 for all Banks to publish their Annual Financial Statement as per International Financial Reporting Standards (IFRS) > Basel III is under implementation in line with the Basel III schedule (by 2019) > The CB has also recently initiated impact analysis on IFRS 9 implementation – impact study is underway and we will be ready for implementation in 2018 Bank monitoring - liquidity Credit Limit > Cash ratio requirements (1% on Time Deposits and 14% on Demand Savings and Call deposits) > Lending limits fixed by the Central Bank in relation to capital: ● Lending to large private borrowers: 25% (10% for funded) ● Commercial entities of Federal Govts and UAE Local Govts: 25% (15% for funded), 100% aggregate ● UAE Local Govts and non-Commercial entities: 25% Individual, 100% aggregate > Maintenance of 1:1 ratio is mandatory, i.e. utilization of funds should not exceed stable sources > As per Basel III, liquidity coverage ratio (Jan 2016) and net stable funding ratio (Jan 2018) is under implementation; in the meantime Central Bank has introduced ‘eligible liquid assets ratio (ELAR)’ > Mashreq has applied to Central Bank to be allowed to use Basel III standards for LCR reporting 44 Corporate Governance Board Supervision Chairman, Vice-Chairman and 4 Directors form Mashreqbank’s Board. Two of the six board members are independent CEO is the only executive director The Board of Directors meet at least once every quarter Management issues are raised at Board level where the bank’s senior management presents details to the Board Board has delegated certain powers to CEO for effective day-to-day management Remuneration Committee Audit Committee Management Supervision Executive Management Committee (reporting to the CEO) discusses and debates bank-wide issues, develops strategic plans for the Board’s approval and takes decisions on pan-bank issues. Executive Management Committee Risk Committee Investment Committee ALCO Committee 1) One Director resigned in 2015 due to health reasons Audit & Compliance Committee Information Security Committee Technology Steering Committee Human Resources Committee 45 Mashreqbank Investor Presentation > UAE economy > Mashreqbank heritage > Structure and Leadership > Strategy > Financial track record > Trading history, rating and dividends > Corporate governance > Accolades 46 Accolades > Gallup Great Workplace Award, 2015 & 2014 > CSR Label – Dubai Chambers – 2015, 2014, 2013, 2012 & 2011 > Banker Middle East Product Awards 2015 • Best Premium Banking Service • Best Mobile Banking Service • Best Real Estate Advisory • Best Self Employed Finance • Best Debit Card • Best SME Exchange Service > Global Banking & Finance Review Awards 2015 • Best Corporate Bank Qatar • Best Retail Bank Qatar • Best Customer Service Bank Qatar • Best Retail Bank UAE • Most Innovative Banking Initiative (imashreq) UAE • Innovative Islamic Banking Solutions Provider UAE > Banker ME Industry Awards - Best Regional Retail Bank 2015 & 2014 > First Bank in UAE to achieve IIA Conformance > Asian Business Leadership Forum - Business Excellence Award 2015 > Islamic Finance News Awards 2015 • Best Islamic Deal of The Year Awards in Qatar > EMEA Finance Awards Treasury Service Awards 2015 • Best Cash Management Service in the ME • Best Factoring Service in the ME > IAIR Banking Awards - Best Bank in UAE • International Finance Magazine • Best Internet Bank in UAE • Best Online Bill Payment in UAE > World Finance Banking Awards 2014 • Best Investment Bank - UAE • Best Commercial Bank – Qatar > The ME Excellence Awards 2014 • Financial Market Trading Automation and System Excellence Award > MasterCard Innovation Forum 2014 • Best Use of Innovative Technology’ in the ME & Africa > Celent Awards 2014 • Best Cash Management and Trade > EMEA Finance ME Banking Awards 2014 • Best Local Bank in the UAE • Best Regional Investment Bank in ME • Best Loan House in the UAE > Islamic Business & Finance Awards Best Islamic Window 2014 47 48